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ZyXEL VSG-1200 User's Manual

1. LABEL DESCRIPTION Refresh Click Refresh to update the screen Export to Txt File Click Export to File to back the billing logs Refer to Section 24 8 1 Billing Logs Backup on page 185 for instructions Clear Log Click Clear Log to clear all log entries No This field displays the index number of the entry Username This field displays the user name or the room number for Dynamic PMS or Static Location accounts only Billing Profile This field displays the name of the billing profile an account is using Log Time This field displays the time the subscriber logged in using the account Usage Time This field displays the time period allocated for an account Bill This field displays the amount of money charged for the time unit s purchased Charge from This field displays the type of the account billing Accounting Dynamic or PMS GO Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page 24 8 1 Billing Logs Backup Follow the steps below to back up billing logs to a computer Chapter 24 System Status 185 VSG 1200 User s Guide 1 In the Billing Log screen click the Export to Txt File link A File Download screen displays Figure 118 Bil
2. NAT never changes the IP address either local or global of an outside host Chapter 5 NAT Pool 65 VSG 1200 User s Guide 5 1 2 What NAT Does In the simplest form NAT changes the source IP address in a packet received from a subscriber the inside local address to another the inside global address before forwarding the packet to the WAN side When the response comes back NAT translates the destination address the inside global address back to the inside local address before forwarding it to the original inside host Note that the IP address either local or global of an outside host is never changed The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP In addition you can designate servers for example a web server and a telnet server on your local network and make them accessible to the outside world If you do not define any servers NAT offers the additional benefit of firewall protection With no servers defined your VSG filters out all incoming inquiries thus preventing intruders from probing your network For more information on IP address translation refer to RFC 1631 The IP Network Address Translator NAT 5 1 3 How NAT Works Each packet has two addresses a source address and a destination address For outgoing packets the ILA Inside Local Address is the source address on the LAN and the IGA Inside Global Address is the source address on
3. PINNO RJ 45 SIGNAL ASSIGNMENT DESIGNATION 1 Input Transmit Data RD 112345678 2 Input Transmit Data RD 3 Output Transmit Data TD 4 Unused N U 5 Unused N U 6 Output Transmit Data TD 7 Unused N U 8 Unused N U Make sure that the Ethernet cable connection between the VSG and a computer or switch uplink port conforms to the pin assignments as shown in the figure Figure 176 LAN Port Cable Pin Assignments ETHERNET DEVICE VANTAGE SERVICE GATEWAY COMPUTER UPLINK PORT E E a a Ea E s e Serial Console Port The following table describes the console cable pin assignments for the serial console port 250 Appendix F Cable Types and Cable Pin Assignments VSG 1200 User s Guide PIN 1 Console PIN 9 Table 94 Console Port Pin Assignment PINNO MNEMONIC FUNCTION 1 DCD Received Line Signal Detector to the VSG 2 TXT Transmitted Data from the VSG 3 RXT Received Data to the VSG 4 DTR Data Terminal Ready from the VSG 5 GND Signal Ground Common 6 DSR Data Set Ready to the VSG 7 RTS Request to Send from the VSG 8 CTS Clear to Send to the VSG 9 RI Ring Indicator to the VSG DB25 Male to DB9 Male Connector Figure 177 DB25 Male to DB9 Male Connector Q 14 P2 25 13 Q Table 95 DB25 Male to DB9 Male Connector Ping Assignment v z P2 olol
4. 108 Chapter 11 Credit Card Billing and Customization VSG 1200 User s Guide Table 30 Advanced Setting Credit Card continued Transaction Key LABEL DESCRIPTION Merchant Select Need if a password is required for the Authroize net account Then enter Password the password exactly as you received it from Authorize Net in the Password field Merchant Enter the transaction key exactly as you received it from Authorize Net The transaction key is similar to a password The Authorize Net gateway uses the transaction key to authenticate transactions Payment Gateway Enter the address of the Authorize Net gateway The default value is https cardpresent authorize net gateway transact dll Note You don t need to change this address unless instructed by an Authorize net administrator Email Additional Information Select this check box to have the VSG e mail the subscriber the information that you specify in the following fields Merchant Name Select this check box to have the VSG include the company name in the e mail that it sends to the subscriber Enter the company name up to 40 characters in the field provided Username and Password Select this check box to have the VSG e mail the subscriber the subscriber user name and password Usage Time Select this check box to have the VSG e mail the subscriber the amount of usage time purchased Secure Pay Select th
5. GO Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page 9 4 1 Backing Up the Dynamic Account List Follow the steps below to backup the dynamic account list to your computer 1 Display the Dynamic Account Setting screen refer to Figure 50 on page 96 2 Click Dynamic Account List refer to Figure 54 on page 99 3 Click the Backup link 4 A File Download window displays Click Save Figure 55 Dynamic Account List Backup File Download xi Some files can harm pour computer If the file information below ay looks suspicious o you do not fully trust the source do rot open or save this He File name dyn_list ixt File type Tex Document From 10 59 1 1 Would you like to open the file or save it to your computer on E IV Always ask before opaning thie lype of file Cancel Mere Irfo 5 A Save As window displays Specify the filename and or location and click Save 100 Chapter 9 Dynamic Subscriber Accounts VSG 1200 User s Guide Figure 56 Dynamic Account List Backup Save As Save jn T D esktep eB cf Ea menan ey Computer E My Network Places History Shortcut to Cindy Bkup Drive a __Desktop_ gt My Computer Save as type Test Domat x Cancel
6. ss 5 caplet 60001 60300 IP Address Sewer Port MAC Address pplication 1 B3000 loo fossa30o feo ooaocsooooos TCP 2 Pes2Hw pone fios9162 fo 00A0C5012345 fea a 1 E C 1 e __ fre a CJ te J C 1 e _ e 5 ff EC ee CECS i ere s C1 E CN e __ rer 7 CJ ie Ji C1 e lea 8 IC Jie C lea 9 COU A EEO O TES ie CC ere e C1 EN C e _1 CN eR s C1 E OC e N CN e e O E N C e 1 _ Feo e C1 te C le CN me a C1 e C lel CN e s pd fe or a C 1 e C e _ Fe Notice The system does not support FTP mGO 1E Page W First 4 Previous Next End The following table describes the labels in this screen Table 48 LAN Devices LABEL DESCRIPTION Polling Interval Specify the time interval in minutes between the VSG s probes for device availability No This read only field displays the index number of an entry Device Name Enter the name of the LAN device for identification purposes Virtual Port Enter a unique port number between 60001 and 60300 to map to the port number in the Server Port field 154 Chapter 19 LAN Devices VSG 1200 User s Guide Table 48 LAN Devices continued LABEL DESCRIPTION Device IP Address Enter the IP address of a LAN device in dotted decimal notation For example 10 59 1 111 Device Server Port Enter the port number of a management service for exa
7. Chapter 27 LAN and WAN Setup Using the SMT 209 VSG 1200 User s Guide Figure 145 SMT WAN Configuration PPTP WAN Configuration WAN Type D S P T aly Local IP Address Local Subnet Mask Gateway IP Address Server IP Address Username Password Connect Setting C K iC ax idle Time Min 10 Optional Setting Connection ID Name PPP MTU Setting 71460 TCP MSS setting 1400 The following table describes the PPTP related fields in this menu Table 71 SMT WAN Configuration PPTP FIELD DESCRIPTION WAN Type D S P T Enter T to enable PPTP support Local IP Address Enter the static IP address assigned to you by your ISP for the WAN interface Local Subnet Enter the subnet mask assigned to you by your ISP if given for the WAN Mask interface Gateway IP Type the IP address of the gateway device if given Address Server IP Address Enter the IP address of the PPTP server Username Enter the login user name assigned to you by your ISP Password Enter the password associated with the user name above Connect Setting C K Enter C Connect on demand when you don t want the connection up all the time and specify an idle time out in the Max Idle Timeout Setting field This is the default selection Enter K Keep alive when you want your connection up all the time and specify the redial time in the Redial Period field to set
8. Max 40 characters Max 40 characters tax 40 characters tax 40 characters Vv tax 40 characters M ZIP Postal Code ZIR Rostal Code M Country Country M Phone Phone M Fax Fax Q Preview of Service Selection Page The following table describes the labels in this screen Chapter 11 Credit Card Billing and Customization 111 VSG 1200 User s Guide Table 31 Credit Card Customization Service Selection Page LABEL DESCRIPTION Service Selection Page Customize the message for the service selection page Specify the service selection messages in the fields provided Service Selection Messages Enter a message to instruct the subscribers to select a billing profile Purchase Unit Message Enter a message to instruct the subscribers to select the number of time units to purchase Notification Message 1 3 Enter additional message s regarding the replenish feature For example you may enter a refund policy Enter Payment Information Enter the heading label name to prompt for the payment information Enter Credit Card Number Enter the label name of a field in which subscribers enter the credit card number Card Verification Value Select this check box to display this field if you need the subscriber to enter the credit card s 3 or 4 digit Card Verification Value Code CVV or CVC Specify the label name of a field in whic
9. You can view the backed up file using any text editing program Chapter 9 Dynamic Subscriber Accounts 101 VSG 1200 User s Guide 102 Chapter 9 Dynamic Subscriber Accounts VSG 1200 User s Guide CHAPTER 10 Port Location Mapping This chapter describes the port location mapping feature 10 1 About Port Location Mapping With port location mapping you can map a port on the VSG or a VLAN enabled switch to a room number in a building such as a hotel This is done using IEEE802 1q VLAN tags The port location mapping feature is used together with the PMS billing function so charges can be done automatically 10 2 Configuring Port Location Mapping Note Make sure you select Built in Authentication and Scenario A in the Authentication screen see Figure 29 on page 74 and configure the PMS Configuration screen see Figure 36 on page 83 Click System Setting in the navigation panel and the Port Location Mapping link to display the screen as shown Chapter 10 Port Location Mapping 103 VSG 1200 User s Guide Figure 57 System Setting Port Location Mapping Port Location Mapping Single Create Location Identifier ID Port Identifier ID Description E o O E Status No Charge Charge for use Blocked Add to List Batch Create Location ID From Part ID From Batch Numbers Status No Charge Charge for use Blocked Add to List Note F or 802 1q device use
10. Chapter 13 Subscriber Information Window 127 VSG 1200 User s Guide 128 Chapter 13 Subscriber Information Window VSG 1200 User s Guide CHAPTER 14 Account Printout This chapter describes how you can customize and display a preview of the information of an account 14 1 About the Account Printout After you have created the subscriber accounts you can print out the account information The printout page is different for static and dynamic subscriber accounts 14 1 1 Customizing the Account Printout To customize the account printout click Advanced Setting Customization and click the Account Printout link to display the screen as shown Chapter 14 Account Printout 129 VSG 1200 User s Guide Figure 79 Customization Account Printout Account Printout Customization Welcomel Max 23 Title Subtitle c Leo Username Usemame ssi OU C Password Password o Usage Time Usage Tim Billing Method Bins 6 CCOtC lt C C CS Ot Billing Profile Profle Purchase Unit Purchase Unit I Additional Label 1 ESSID Value Max 23 I Additional Label 2 WEP Value Max 23 MV Price Total M Account Create Time yyyyimm dd z HH mm ss x HH 24h hh 12h tt AM PM Expire Please activate your account before Description I Max 72 Date Time yyyy mm dd x
11. SMTP Redirect This attribute indicates whether the VSG is to re direct E mails Values 0 do not redirect e mails 1 allow e mail redirection Note To allow e mail redirection you must configure the SMTP settings on the VSG Refer to Section 4 8 Server Configuration on page 61 for more information Integer 0 1 BW Up This attribute defines the upload bandwidth allowed for a subscriber Internet access is based on the upload bandwidth regardless of the account expiration time This means that a subscriber is allowed to access the Internet until the total upload bandwidth allocated is reached This attribute is supported when you enable bandwidth management on the VSG with the class of service based on the RADIUS settings Refer to Chapter 16 Bandwidth Management on page 141 for more information Note You must also specify the BW Down attribute Integer 64 24567 BW Down This attribute defines the download bandwidth allowed for a subscriber Internet access is based on the download bandwidth regardless of the account expiration time This means that a subscriber is allowed to access the Internet until the total download bandwidth allocated is reached This attribute is supported when you enable bandwidth management on the VSG with the class of service based on the RADIUS settings Refer to Chapter 16 Bandwidth Management on page 141 for more information Note You must a
12. Vendor Specific Attributes on page 239 for more information IP Address This field displays the IP address of the subscriber s computer MAC Address This field displays the MAC address of the computer that is logged in using this account Disconnect This displays when you are using authentication Select this check box and click Disconnect to log out the selected subscriber Click Disconnect All to log out all subscribers GO Page Select a page number from the drop down list box to display the selected page 180 Chapter 24 System Status VSG 1200 User s Guide Table 58 Current User List continued LABEL DESCRIPTION First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page 24 4 DHCP Clients The DHCP client table shows current DHCP client information of all network clients using the DHCP server on the VSG Click System Status and DHCP to display the screen as shown The DHCP Clients screen automatically updates every 120 seconds Figure 113 DHCP Clients DHCP Clients DHCP Client s Information including assigned IP address and MAC address No MAC Address IP Address 1 00 0F FE 1E 4A E0 10 59 1 2 refresh 3 The following table describes the labels in this screen Table 59 DHCP Clients LABEL DESCRIPTION No This field di
13. Access Control Walled Garden With the walled garden feature subscribers are able to access predetermined web sites without logging in The VSG blocks other Internet access until the subscribers log in E mail Forwarding The VSG is able to forward and retrieve e mail messages when the subscriber s default e mail server is down or behind a firewall DNS Proxy With DNS proxy the VSG provides DNS redirection when a subscriber s configured DNS server is behind a firewall or located in a private Intranet Chapter 1 Getting to Know Your VSG 31 VSG 1200 User s Guide NAT Network Address Translation NAT RFC 1631 is the translation of the IP address of a host in a packet for example the source address of an outgoing packet used within one network to a different IP address known within another network The VSG automatically performs NAT on the LAN You can also set the VSG to perform NAT on the WAN for VPN IPSec and PPTP connections MAC Media Access Control Filter The MAC filter lets you block specific devices from accessing the Internet through the VSG Static Route Static routes tell the VSG how to forward IP traffic when you configure the TCP IP parameters manually and disable NAT Subscriber Login Page Customization You can customize the subscriber login page according to your business needs The advanced settings allow you to include welcome messages a company logo and basic formatting Dual f
14. Cancel ZyXEL Communications Corp Google Walled garden links Copyright c 2001 2002 All Rights Reserved 148 Chapter 17 Portal Page Advertisement Link and Walled Garden VSG 1200 User s Guide CHAPTER 18 Passthrough This chapter shows you how to set up computer and web site passthrough 18 1 About the Passthrough There are two types of pass through you can set up on the VSG by device or by web site address You can set the VSG to allow specific computers based on the IP or MAC address to access the Internet without prompting for a user name and password To allow global access to web sites specify the web site address by IP address or URL that any user can access without logging in This is similar to the walled garden feature but without displaying the web site link s in the subscriber login screen You have to inform the users about which web sites they can access for free 18 2 Configuring Passthrough To configure passthrough on the VSG click Advanced and then Passthrough 18 2 1 Subscriber Computer Passthrough You can specify the IP or MAC address es of a computer that can access the Internet without entering a user name and password This feature is useful for example if you want to set up computers to provide free Internet access in the VIP room or for sponsors in events Chapter 18 Passthrough 149 VSG 1200 User s Guide Figure 95 Passthrough Subscriber IP and MAC Address Sub
15. Co fo Kbps 64 24576 Class of service based on RADIUS or billing profile settings The following table describes the related labels in this screen 142 Chapter 16 Bandwidth Management VSG 1200 User s Guide Table 42 Bandwidth Management Equal Share LABEL DESCRIPTION Maximum Upstream Bandwidth To use a pre defined option select the first option and choose a bandwidth from the drop down list box To manually set the bandwidth select the second option and specify the bandwidth in the field provided Maximum Downstream Bandwidth To use a pre defined option select the first option and choose a bandwidth from the drop down list box To manually set the bandwidth select the second option and specify the bandwidth in the field provided 16 1 3 Configuring Class of Service Bandwidth Management To set the VSG to impose different bandwidth limits based on the configurations ina RADIUS server or a billing profile select Class of service based on RADIUS or Billing profile settings in the Bandwidth Management screen You must then set the bandwidth management on a RADIUS server or in a billing profile Refer to Chapter 7 Billing Profiles and PMS Configuration on page 79 to set the bandwidth limits in a billing profile Figure 90 Bandwidth Management Class of Service V Bandwidth Management Equal bandwidth for all subscribers Maximum Upstream Bandwidth
16. Group 1 211 21 21 2 211 21 21 6 five IP addresses Group 2 211 21 21 20 211 21 21 29 ten IP addresses Group 3 211 21 21 60 211 21 21 69 ten IP addresses Group 4 211 21 21 75 211 21 21 76 two IP addresses Note You can configure up to ten address pools each pool can contain up to 50 addresses on the VSG No This read only field displays the index number Address List This read only field displays the address pool Delete Click Delete to remove the selected entry ies Apply Click Apply to save the changes 70 Chapter 5 NAT Pool VSG 1200 User s Guide CHAPTER 6 Authentication This chapter shows you how to set up subscriber authentication on the VSG 6 1 Authentication Overview You can set the VSG to authenticate subscribers in a number of ways e User agreement e CAS Central Authentication Service e Built in authentication e Remote RADIUS server By default subscriber authentication is disabled This allows all subscribers to access the Internet without entering account username and password 6 1 1 User Agreement In cases where authentication is not required and anyone can access the Internet through the VSG you can set the VSG to require users to accept a service usage agreement before they can access the Internet 6 1 2 CAS Central Authentication Service The Hilton Group Corporation developed the High Speed Internet Access HSIA service
17. s Guide Figure 39 System Setting Create Static Subscriber Account Prefix No 10 Postfix Backup Restore m Click to save the account information to your computer Create Static Account Generate a batch of static accounts From fo Maximum 5 numbers fo Maximum 5 numbers To Static Accounts backup and restore Billing Profile Profile 1 z Random Password Length a x Note For PMS billing type use only numbers for subscriber accounts To restore a previously saved account information file to your system select this option locate the account information file and click Apply File Path Browse Manually Add Subscriber Account Username Password N MELLOL Billing Profile Profile 1 7 Profile 1 Profile 1 7 Profile 1 Profile 1 7 Profile 1 v Profile 1 7 Profile 1 7 Profile 1 7 Profile 1 There are two ways to create static subscriber accounts as described in the following sections 8 3 1 Generating Static Accounts Automatically To generate a list of static subscriber accounts automatically set the fields in Generate a batch of static accounts in the Create Static Subscriber Account screen Chapter 8 Static Subscriber Accounts 87 VSG 1200 User s Guide Figure 40 Create Static Subscriber Account Generate Automatically Generate a batch of static accounts Prefix From fo Maximum 5 numbers Postfix To fo Maximum
18. ssssssssssisrisssissisinessssissrrsssssissiresersdsdnnnseddas 250 Table 94 Console Port Pin Assignment s ssiinisinsnnsriin E 251 Table 95 DB25 Male to DB9 Male Connector Ping Assignment eseese 251 Table 96 Classes of IP Addresses aac nated danse decd spnaadntsvenpduadsadeonendidacdupaabbradeasaabbianteiau 265 Table 97 Allowed IP Address Range By Class csccincesansccnesunnsseneevaeanstenrsvanstanmrsnacenaveans 266 Table 98 Natora Mas ES raana AAEE RTRA A 266 Table 99 Alternative Subnet Mask Notation seessseeesssseeeeerrreersennnsserrnneerrnnnneneeennneeenen 267 Table 100 Two Su ubnets Example scscoiicrscncciuevavciersicedatvacdiersemehannuedeatasnerdeatiamneaelaaguuientans 267 Bie 9 cag A A 6 Ieee ete ec i rertrcpe rer CrrmeerT terete Tr errr eee 268 THe WO2 SUNMOLA saaana a oaecaome eae 268 Tabe T03 SBUDAGU T sccccrsarasecsacceriactinsuoa cactsssesences qasatesecni dunteeraqiwianeryaauncrathiouneaeuvansaueendes 269 Toe VO SUI sanana dawn iene tases aan asec 269 MAB TOS SUDO S pctidcce ss oicacssuiatenesiaenaiaicneadeeienet a 269 AE TS UMN dic io sca leat eee es a ace aa ta hg et cr are tae ced 270 Table 107 Eight SUV cistscss titel seeds ah espace niet toai a a 270 Table 109 Class C Subnet Plan sscccscsscdesccccs seotscccseecaneteccnesadueccsetsauscecunninauetesndcananeudeas 270 Table 109 Class B Subnat FNAME sirasidan iN 271 List of Tables 25 VSG 1200 User s Guide 26 List of Tables VSG 1200 User s Guide P
19. support zyxel co uk 44 1344 303044 08707 555779 UK only www zyxel co uk sales zyxel co uk 44 1344 303034 ftp zyxel co uk ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK a is the prefix number you enter to make an international telephone call Customer Support VSG 1200 User s Guide 8 Customer Support VSG 1200 User s Guide Table of Contents JEE E E A E I T EE E E E E 2 Federal Communications Commission FCC Interference Statement 3 ZYXEL Limited ON soinnin edia i 4 TUF WAL FURNES ATT T E E E A T T 5 RS PIS SUPPO feiniant ane aE aE a a 6 Eea T T E TEE TTE T EE E N N T 17 LS OTIDO S oain A eae eiaeananeion 23 POT Ai inaa E ER 27 Chapter 1 Getting to Know Your VSG ssiri eaaa aaa aeaaea A 29 11 inroducng thie VSG satsisciccrpeatvesearistvacdveunaiiudunmuduremieiunieimniienninass 29 CO IN aaa a a a EON 29 To ApPPEAUONS trzi2sssietsceniissecadeonceathsssuesuesinanbeetuaiaetinbedd tqecisnepiageninsaerdemabecdaeabeceonaane 33 1 3 1 Internet Access for LAN Networks c cccccccccccseeeecssseeeseseeeeeeeeseseeeeeeeaes 33 1 3 2 Internet Access in Public Areas ceeeseeenierrseerrrsrrrerrrenrrresrrrnrreresne 33 St Hotel Apolicaton WIA PMS siariad eiin anii i E 34 Chapter 2 Hardware Installation and Connection cccccccssecssssseeceseeseseennseeeneseeneeeseaeeeens 35 sc Ute AA
20. 10 59 1 1 Subnet Mask 255 0 0 0 Default Change to 00 00 00 00 a0 00 C Get automatically from a DHCP server Use fixed IP address PPPoE 1492 option 1452 option option Max Idle Time 10 Username Password PPP MTU Setting TCP MSS Setting Service Name Connect on Demand Min C Keep alive Redial Period 30 Sec C PPTP The following table describes the related fields in this screen Table 8 System Setting WAN LAN PPPoE FIELD DESCRIPTION WAN Port Mode PPPoE Select this option to activate PPPoE support Username Enter the user name exactly as your ISP assigned If assigned a name in the form user domain where domain identifies a service name then enter both components exactly as given Password Enter the password associated with the user name above PPP MTU Setting Enter the size of a Maximum Transmission Unit MTU TCP MSS Setting Enter the size of the Maximum Segment Size MSS Service Name Enter the name of your PPPoE service Connect on Demand Select this option when you don t want the connection up all the time and specify an idle timeout in the Max Idle Time field maximum 65535 minutes This is the default setting with an idle timeout of 10 minutes Keep Alive Select this option when you want the Internet connection up all the time and specify a redial period in the Redial Perio
21. HH mm ss x HH 24h hh 12h tt AM PM After your first logged in please finish your usage time within Accumulation ha Max 96 M Ending Thank you very much Max 23 MV Serial Number Q Preview of PC connected printer for static account printout Q Preview of account generator printer with static account printout Q Preview of PC connected printer for dynamic account printout Q Preview of account nerator printer with dynamic account printout 130 Chapter 14 Account Printout VSG 1200 User s Guide The following table describes the labels in this screen Table 40 Customization Account Printout LABEL DESCRIPTION Title Enter a title up to 24 characters for the printout Subtitle Enter a subtitle up to 80 characters for the printout Username Enter the label name for the field displaying the account username Password Enter the label name for the field displaying the account password Usage Time Enter the label name for the field displaying the amount of time an account is allowed for Internet access Billing Method Enter the label name for the field displaying the method for billing Billing Profile Enter the label name for the field displaying the name for the billing profile used Purchase Unit Enter the label name for the field displaying the number of time units purchased Additional Label 1 2 Select this c
22. Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page Apply Click Apply to save the changes 92 Chapter 8 Static Subscriber Accounts VSG 1200 User s Guide 8 5 1 Static Account Information Print Preview To display a printout preview of static account information click the Print icon to display a printout preview window showing the account information An example is shown in the following figure Refer to Section 14 1 1 Customizing the Account Printout on page 129 to configure the printout page Figure 47 Static Account Information Printout Example Welcome This is your account information please keep this for your Internet Service Username Cindy Password cindy Usage Time 1 day Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 Username Cindy Password cindy Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 Chapter 8 Static Subscriber Accounts 93 VSG 1200 User s Guide 8 6 Viewing the Static Account List To display the static account list click Static Account List Figure 48 Static Account List Static Account Backup Print List ai Concurrent Par No Username Password Billing Profil
23. Refer to Section 9 4 1 Backing Up the Dynamic Account List on page 100 Print List Click Print List to print all account information to the local printer connected to the computer that you use to configure the VSG Note This does NOT display a printout preview window S N This field displays the serial number or the Index number of a dynamic account Username This field displays the account user name Click the heading to sort the entries in ascending or descending order based on this column Password This field displays the account password Chapter 9 Dynamic Subscriber Accounts 99 VSG 1200 User s Guide Table 28 Dynamic Account List continued LABEL DESCRIPTION Billing Profile This field displays the index number and the name of a billing profile the account is using Time Created This field displays the time the account is created First Login This field displays the time a subscriber logs in using the account Expiration When an account is currently in use this field displays the time before which a subscriber can still use the account to access the Internet When an account is never used this field displays the time the account becomes invalid Status This field displays In Use when the account is currently in use Otherwise it displays Not In Use Delete Click Delete All to remove all accounts Click Delete to remove the selected account
24. continued FIELD DESCRIPTION Information Enter information such address and telephone or fax numbers in the text box provided Up to 80 characters allowed Comments Enter any comments up to 80 characters long in the text box provided The following figure shows an example Figure 72 Subscriber Login Screen Example Advanced T WSG Login Microsoft Internet aplores File Edt Yew Favontes Tods Help ak O A a Aadress Welcome to ZyXEL the Incecnega 4 Welcame Username ts y Passwords o Enter Clear Need help Contact technica support at Ext 101 Comment Your Quest sccount user name and password are case sensitive 12 2 4 Frame Subscriber Login Screen The Frame login screen splits the login screen into two frames top and bottom You can specify a web site to be displayed in the top frame with the user name and password prompt displayed in the bottom frame The frame login screen is useful for you to link to a web site such as the company web site as your welcome screen In addition you can externally design a web page with images and or advanced multimedia features Figure 73 Customization Login Screen Frame Frame Top Frame URL Bottom Frame This frame will show the standard login page 122 Chapter 12 Subscriber Login Screen VSG 1200 User s Guide The following table describes the related fields Tabl
25. using a statement printer connected to the VSG using the web configurator Before you create dynamic accounts you must specify the billing profile s the number of printout copies and the number of hours before the VSG automatically deletes an inactive account Refer to the related sections for more information For creating dynamic accounts using a statement printer make sure you connect the statement printer sold separately to the CONSOLE port on the VSG Then in the Dynamic Account Setting screen select the profile setting for each button on the statement printer refer to the user s guide that comes with the statement printer Chapter 9 Dynamic Subscriber Accounts 95 VSG 1200 User s Guide For web based dynamic account generation you can specify up to four billing profiles one for each of the four buttons you click to generate the accounts automatically on the web based screen Click System Setting Accounting Dynamic Account and then Dynamic Account Setting link to display the screen as shown next Figure 50 Accounting Dynamic Account Setting Dynamic Account Setting Dynamic Accounts can be created automatically when you click the button from the Web based Dynamic Account Operator or the Statement Printer Web based Dynamic Account Operator Statement Printer Settings Web based SP Button Butan nama Billing Profile Button Max 12 characters Button 1 SP200 Button A Butoni Profile 1 Button
26. 100 meters Make sure the network adapters are working on the attached devices 29 2 The Console Port I cannot access the VSG through the console port Table 78 Troubleshooting Console Port STEP CORRECTIVE ACTION 1 Check to see if the VSG is connected to your computer using a console cable 2 Check to see if the communications program is configured correctly Set the communication parameters as stated here Emulation auto detect Baud Rate 9600 bps e No Parity 8 data bits 1 stop bit Flow Control None Make sure you entered the correct username and password The default administrator username is admin and the default password is 1234 The username and password are case sensitive If you have forgotten the administrator user name and or password you must reset the VSG back to the factory defaults using the reset button Use a pointed object to press the reset button on the front panel to reset the VSG All your custom configuration will be lost 228 Chapter 29 Troubleshooting VSG 1200 User s Guide 29 3 Web Configurator I cannot access the web configurator Table 79 Troubleshooting Web Configurator STEP CORRECTIVE ACTION 1 Make sure you are using the correct WAN or LAN IP address 2 Make sure you entered the correct username and password The default administrator username is admin and the default pass
27. 147 Chapter 18 aoee EL ATE E T TE E E T T TE 149 109 1 About he Passthrough necrosis ennau e Enna ier Na NE AAEREN ENE ASAN EER 149 18 2 Configuring Passihrougi sssrinin ari iini casters 149 18 2 1 Subscriber Computer Passthrough cccccececceceeeeeceeeeeeeeeneneeeeeene 149 18 2 2 Destination URL and IP Address Passthrough sesser 151 Chapter 19 LAN DEVICOS iis tiatievadearicsaiinlddsantaviciessastssnericetedinrenesencsmnsiiaranitieiodesesiamitieden 153 19 1 LAN Devices and NAT Overvi W scisccctecsasatssx des ssanccbacstanmedstestensieeecaatedeediengaese 153 ET PO NARING ariiraa a 153 19 2 Configuring LAN Device Port Mapping sicsiiicsessinsccsassis comusrsrnesterersrneemenenrens 153 19 2 1 LAN Device Management Example 22 ccccccescccceeseecccneeeensecceeeeneeeeee 155 19 2 2 Specifying an Inside Server Example cccccseccccceseeescccceteesccceneeteneee 156 Chapter 20 SUE ROUNE sin a a aniston 159 OT Stait ROS OVERVIEW circresdssanctsusttesganrabayicaiuceeuavagnssaall A 159 20 2 The State Route Sere GW rorisa a ee ee 159 Table of Contents 13 VSG 1200 User s Guide Chapter 21 SYSIO ANG SESSION TAC sesicssicsissatassacscieduedasvesbavariecsiseadonsaasissussasvebisainessiandscanis 163 Be Wa ee EN aha Sales fare Sane tant a a 163 211A SYS Server SOUP scccccamiecsencaivssenecansserncansiesricecstuemneeesesniveasessens 163 21 1 2 Configure Log Settings noicarca sn vacwncrsnnncwten scnridacndend aa uniiennnaetin
28. 193 MAT Example ie to One asnon E 67 Table 14 NAT Example Many to Onne uccascsousccassssnnecaerssenneeauersne casssanven cssetane cousuveaseee 68 Table 15 NAT Example One to One and Many to One eceeeeeeeeeeteeeeeeeeeteeeeeeeee 69 Table 10 System Sating NAT Pool ssc mssicsertviaciceciapecdicaminencagnadaimenicuummnceninen 70 Tabla 17 System Setting AuthenticatiOn ssissssiiirssisrsriissisiiisiisris sinin Ainiin neds 75 Table 18 System Authentication Scenario Guide ccceccceceeeeeeeeeeeeeeceecteeaeeeeees 78 Table 19 System Setting Billing Billing Profile ccscssessecrccssesuecanesseneacssisaeses cesssaseencaavevaee 80 Table 20 System Setting Billing Billing Profile Setting cccccccesssccceceeeseececenenseeee 81 Table 21 System Setting Billing PMS Configuration cccccccceeeesecccceeseeeccceeteneeeeee 84 Table 22 Static Account Settings Global Settings c ccccccensseseccceessesneceeeeseneeeceeeeeenenes 86 Table 23 Create Static Subscriber Account Generate Automatically 0 ceee 88 Table 24 Create Static Subscriber Account Manual 00 cceeeeeseeceeeeeneeeeeeeeeneeeeeeenaas 89 Table 25 Stale ACCOUN eral nrinn aaa aa 92 Table 20 Static Account LISt a tas aa esiniaceaen snnmrctrened serraacaed cds unbaiieta EAE EN A AAAA EEKEREN ERSUN ERE 94 Table 27 Accounting Dynamic Account Setting cccccccccccceseeecccceeseeessceeeseneeseeereeneeaee 96 Tablo 26 Dynamic Account
29. 2 SP200 Button B Butona Profile 1 Button 3 SP200 Button C Butona Profile 1 Button 4 Putna Profile 1 gt General Settings Unused Accounts Automatically delete after 12 hours Number of copies to print p Printout cop y Customize printout text Statement Printer Q Print to C PC Connected Printer QQ The following table describes the labels in this screen Table 27 Accounting Dynamic Account Setting LABEL DESCRIPTION Web based Dynamic Account Operator Statement Printer Settings Web based Button This read only field displays the button index number Button 1 4 The button numbers correspond to the buttons displayed in the Dynamic Account Operator Panel screen Refer to Section 9 3 1 Dynamic Account Generation Using the Web Configurator on page 97 for more information SP Button This read only field displays the button label on the SP 200 Refer to Figure 51 on page 97 Refer to Section 9 3 2 Dynamic Account Generation Using a Statement Printer on page 98 for more information on generating dynamic accounts using a statement printer Button name Specify the name of the web based button up to 12 characters in the field provided The buttons are displayed in the Dynamic Account Operator Panel screen see Figure 52 on page 98 96 Chapter 9 Dynamic Subscriber Accounts VSG 1200 User s Guide Table 27 Accounting Dynamic Account Setti
30. 253 Lease Time This field is visible when you enter S in the DHCP Service field Specify the time in minutes between 1 and 71582788 a DHCP client is allowed to use an assigned IP address When the lease time expires the DHCP client is given a new unused IP address The default is 1440 minutes Chapter 27 LAN and WAN Setup Using the SMT 211 VSG 1200 User s Guide Table 72 SMT LAN Configuration continued FIELD DESCRIPTION Relay Server IP This field is only visible when you enter R in the DHCP Service field Address If the VSG is set to function as a DHCP relay enter the IP address of the DHCP server Primary These fields are visible when you enter S in the DHCP Service field Poraka DNS IP Enter the IP address of the DNS server s in the Primary DNS IP Address and or ress Secondary DNS IP Address fields You must specify a DNS server At the S ave and return R eturn without saving M odify prompt type S and press ENTER to save the changes and return to the previous screen type R and press ENTER to discard all changes and return to the previous screen or type M and press ENTER to continue configuring the fields Restart the device when prompted Press ESC and enter Y to stop any actions in the current screen and return to the previous screen All changes will be discarded 27 4 View Current Configuration From the main menu enter 4 and press ENTER to di
31. 28 Configuration and Firmware Maintenance 219 VSG 1200 User s Guide Figure 156 SMT Firmware Upgrade Firmware Upgrade TFTP Server IP Address 172 21 4 72 Download Filename VSG1200V108 bin E xecute Download R eturn to Main Menu M odify Enter Selection Enter the command key and press enter 6 Type E at the Enter Selection prompt to get the firmware file from the TFTP server Figure 157 SMT Firmware Upgrade Process Firmware Upgrade TFTP Server IP Address 172 21 4 72 Download Filename VSG1200V108 bin 4 4 4 4 KKK KKK KKK KKK KK KKK KK KKKK KK KKK 7 When the file transfer is complete the VSG automatically reboots Wait until the VSG finishes rebooting before accessing the VSG again 28 3 Configuration File Maintenance You can only use the web configurator to perform configuration file backup and restore Warning DO NOT INTERRUPT THE FILE TRANSFER PROCESS AS THIS D gt MAY PERMANENTLY DAMAGE YOUR DEVICE 28 3 1 Backup Configuration Using HTTP Backup is highly recommended once your VSG is functioning properly 220 Chapter 28 Configuration and Firmware Maintenance VSG 1200 User s Guide 1 Click System Tools and Configuration A screen displays as shown next Figure 158 System Tools Configuration Backup Configuration This feature can import your saved settings to this device or export the stored setting
32. 3 The Web Configurator VSG 1200 User s Guide The following table describes the labels in this screen Table 4 System Tools System Account LABEL DESCRIPTION Administrator This account permits full access to all system configurations Account Username Enter the user name for the administrative account The default is admin Password Enter a new administrative account password Confirm Enter the new administrator password again for confirmation Accounting Manager This account allows you to set up subscriber accounts No system configuration is allowed Username Enter the user name for the account manager account The default is account Password Enter a new account manager password Confirm Enter the new account manager password again for confirmation Supervisor Account This account allows you to view system status only Username Enter the user name for the supervisor account The default is supervisor Password Enter a new supervisor password Confirm Enter the new supervisor password again for confirmation Super Subscriber You can use this account to test Internet connection between a computer Account behind the VSG to the ISP No time limit or billing is imposed on this account Username Enter the user name for the super subscriber account The default is super Password Enter a new super subscriber account password Confirm Ent
33. 5 numbers Billing Profile Profile 1 7 Random Password Length 8 Note For PMS billing type use only numbers for subscriber accounts The following table describes the related labels in this screen Table 23 Create Static Subscriber Account Generate Automatically LABEL DESCRIPTION Generate a batch of static accounts Password Length Prefix Specify the starting characters affixed to the beginning of all account user names Postfix Specify the characters to append o the end of all account user names From Enter the first number of the range of static accounts To Enter the ending number of the range of static accounts Billing Profile Select a predefined billing profile from the drop down list box Note This drop down list box displays active profiles only Refer to Section 7 1 1 Creating a Billing Profile on page 79 for more information Random The VSG automatically generates a password for each automatically created static account Specify the length of the password from the drop down list box Apply Click Apply to start generating the static accounts based on the above criterion After you have generated the list of static accounts in this screen click Static Account List to display the list of static accounts Refer to Section 8 6 Viewing the Static Account List on page 94 8 3 2 Creating Static Subscriber Accounts Manually To create static accounts manua
34. 75 VSG 1200 User s Guide Table 17 System Setting Authentication continued LABEL DESCRIPTION Authentication Port Specify the authentication port of the RADIUS server The common port numbers are 1645 and 1812 Accounting Port Specify the accounting port of the RADIUS server The common port numbers are 1646 and 1813 Secret Key Specify a password up to 31 alphanumeric characters as the key to be shared between the RADIUS server and the VSG The key is not sent over the network Note This key must be the same on the RADIUS server and the VSG Retry Attempts when Primary fail Specify the number of times 1 to 3 the VSG resends an authentication request to the primary and or secondary RADIUS servers Accounting Service Select Enable from the drop down list box to activate the accounting feature and enter the time in minutes between updates in the Update every field Select Disable to de activate the accounting feature Authentication Method Select either the CHAP or PAP authentication method from the drop down list box Vendor Specific In the Vendor Code field specify a number for the vendor ID This is an Attribute IANA Internet Assigned Numbers Authority assigned number that identifies the vendor or enterprise Enter 890 for ZyXEL devices Select Send VSA together with Authentication Request to set the VSG to include the VSA information in the authentication reque
35. DHCP Service field displays Relay This field displays the IP address of the DHCP relay agent Primary Secondary DNS IP Address These fields are visible when the DHCP Service field is Server These two fields display the IP address es of the DNS server s Press any key at the Press any to return prompt to go back to the previous screen Chapter 27 LAN and WAN Setup Using the SMT 213 VSG 1200 User s Guide 214 Chapter 27 LAN and WAN Setup Using the SMT VSG 1200 User s Guide CHAPTER 28 Configuration and Firmware Maintenance This chapter shows you how to maintain the firmware and configuration file Warning Do not interrupt the file upload process as this may D gt PERMANENTLY damage the device 28 1 Filename Convention The configuration file contains the factory default settings in the menus such as password DHCP Setup TCP IP Setup etc Once you have customized the settings of the VSG they can be saved back to your computer under a filename of your choosing The firmware or the configuration files do not have any filename conventions There is not a specific file extension or filename conventions that you need to follow Therefore you can specify any name or file extension for the firmware and the configuration files However it is recommended to use the bin file extension for the firmware file and rom for the configuration file for management p
36. Example Eight Subnets Table 106 Subnet 4 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 192 IP Address Binary 11000000 10101000 00000001 11000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 192 Lowest Host ID 192 168 1 193 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 Similarly use a 27 bit mask to create 8 subnets 001 010 011 100 101 110 The following table shows class C IP address last octet values for each subnet Table 107 Eight Subnets SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS PE 1 0 1 30 31 A 33 62 63 3 64 65 94 22 Fi Ga 97 126 127 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 The following table is a summary for class C subnet planning Table 108 Class C Subnet Planning Sony cena Hest SUBNET MASK NO SUBNETS Sn RER 1 255 255 255 128 25 126 2 255 255 255 192 26 62 3 255 255 255 224 27 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 255 255 255 252 30 64 7 255 255 255 254 31 128 1 270 Appendix H IP Subnetting VSG 1200 User s Guide Subnetting With Class A and Class B Networks For class A and class B addresses the subnet mask also determines which bits are part of the network number and whic
37. Figure 158 System Tools Configuration Backup ceeeeeeeeeeeeeeeeeeseeeeeeeeseeneaeeeeeeeneaees 221 Figure 159 Configuration Backup File Download s csicssscssercorrccsssrscreesmtsenersenereimrniens 221 Figure 160 Configuration Backup Save AS csciussisewns satennrsseatinn densi Map eaneess 222 Figure 161 System Tools Configuration Backup using TFTP eeeeeeeeeeeeeeeeeeeeeeeeneeeees 223 Figure 162 Configuration Backup TFTP Successful cccccccccccccseeeeccscsnessseseeneassenetenneess 223 Figure 163 System Tools Configuration Restore saessseesssssseeerreesrrrrnssererneerrsnnnseeenneennes 224 Figure 164 System Tools Configuration Restore TFTP cccccccsseeeeeeesseneeeeeennnneees 225 Figure 165 IP Address Conflicts Scenario 1 nueaunvdeiindaton kininase 233 Figure 166 IP Address Conflicts Scenario 2 ceseteeecccsseeteeeeeeseseeeeeeeesneeeeeessnnneeeeeenseneeeeene 233 Figure 167 IP Address Conflicts Scenario 3 scccsivescsstieescdtacrsasecccconsensecceeastesoesaweanceaces 234 20 List of Figures VSG 1200 User s Guide Figure 168 Figure 169 Figure 170 Figure 171 Figure 172 Figure 173 Figure 174 Figure 175 Figure 176 Figure 177 Figure 178 Figure 179 Figure 180 Figure 181 Figure 182 Figure 183 Figure 184 Figure 185 Figure 186 Figure 187 Figure 188 Figure 189 Figure 190 IP Address Conflicts Seenaa A osicsassinssssasdudssnasavarscaaecassysasasssiee vaaseasauvenonseas 235 Subsc
38. Mac Address gt Account Create lt username Account usage time Billing profile information gt Where Username Single account lt username gt or Batch account lt prefix from to postfix gt Billing profile information index name When an account is created Subscriber Trace Id lt MAC Address gt Subscriber Trace lt username user IP user MAC interface login time logout time RxData count TxData count gt When a subscriber logs out Logged in Users Id lt MAC Address gt Logged in Users lt Number of Logged in users Start Number End Number Username user IP user MAC interface login time RxData count TxData count gt additional information Each time interval specified 166 Chapter 21 Syslog and Session Trace VSG 1200 User s Guide Table 52 Logs Log Format continued SYSLOG NAME FORMAT CREATED Billing Log Id lt Mac Address gt Billing Log lt Username Billing profile When a log is information Log time Usage time Bill Charge From gt created Where Charge From PMS Dynamic Billing profile name Name Log time MM DD YYYY HH MM SS Usage time x minutes Expire when 00 00 Billing profile information index name LAN Devices Id lt MAC Address gt LAN Devices Information lt Number of Each time interval Information devices Start Number End number gt Device name lt status gt specified between additional inform
39. Name on each individual computer the domain name can be assigned from the VSG via DHCP 44 Chapter 3 The Web Configurator VSG 1200 User s Guide Figure 13 System Setting System System System Host Name I Domain Name Ee Date 2005 A A 13 veariMonthiDay Time 6 gt 50 7 52 Hour Minute Second Get from my Computer Get from NTP server I Use NTP Network Time Protocol Time Server Date Time Server IP Domain Name e Time Zone GMT 12 00 Update Time bo hours Start Date 4 z months 1 z Day I Daylight Saving Time j End Date 10 x Months 31 7 Day Enable M IP Plug and Play iPnP Technology V DNS Fake IP Reply NAT Network Address Translation User Session Limit C Unlimited 64 1 1024 Disable Layer 2 Isolation Security Enable Disable Console Type Console Setting Statement Printer Bits per second 9600 v Data bits a gt Console Port Rate 5 Parity None x Stop bits fi gt Any C Specify 1 zl Administrator Authorized Access IP 3 Address EC S Multicast Passthrough Enable Disable Allow remote user to ping the device Enable Disable SSL Certificate Default Custom Certificate Chapter 3 The Web Configurator 45 VSG 1200 User s Guide The following table describes the labels in this screen Table 3 System Setting System LABEL DESCRIPTION System Host Name Ente
40. ODIOS arrsa essed imme A OEA a A AEO EAA E A EOE 35 ZA Deskop instalatii visodssssrsniininisinn rorat eiin inin 35 221 2 Raek Mount metalation ninar r AA tiers eevee deed dees 35 22 Hardware Connections sorses A E E REN A 36 2AN FON EE erroei E E E 36 2 2 11 Four LAN 10 100M POIS ici ccicssiscicsiscieae ccencaacidacnseawnusianiaaainrcnnrnadans 37 Be Ae Te WAN POT corran ARN 37 2a kI TMe Conse PON ania Sas ae ses odd Seated ek edd 37 22 14 The PMS POM sssascicn fash acs actus acaba caiman Anta ieapd ae aa tecnica 37 2d Wid WE Reset BUON serricornis E pfesisount 38 222 FIG Pa UBS aran AE AO 38 Pee Roa PNE sa mu asnconenaseiaan euecacedat aioe 38 Table of Contents 9 VSG 1200 User s Guide 2AA VARIAN on CS SS si persuades aavanens ss eeceaieea seareanes 39 2 2 5 Methods of Restoring Factory Defaults ccccsceeceeeseeseeeeeeeeeeeeeee 39 Chapter 3 The Web CG TN AEG sisiva a aae 41 3 1 Introducing the Web Config rator ssessisssisssinersrnnsrnnnna 41 3 2 Accessing the WED Configurator iscccetisarscadideerssecaidieanateatdarsdscdidsiassaauocsinscatins 41 2 3 Tho Navigation Panli enypreann a 43 3 3 1 The Configuration Menu Panel 2aiciiaseriintereei earn leetiiwead 43 3 3 2 Screen Specitic Link Panel s ssnccisiistisenndenlesmcadelllocepaiissdusecciwh aiea kaa ada 43 34 Goren OVerViEW ccrccuscccinnssucecicssatesseats r nnn inn N EE 44 2o Gonera Syse SANG sasina A 44 Ae System Login PCCOUING sessin ina E 47 3 7 Changing S
41. October 22 2004 on a VSG with a hostname of MIS You can view the subscriber session trace information using any text editor The following figure shows an example of the session information file the VSG sends to a TFTP server 168 Chapter 21 Syslog and Session Trace VSG 1200 User s Guide Figure 107 Session Trace Information Example Host Nam User Nam MIS Cindy MIS Cindy MIS Cindy Dat VLANId SourceIP SourceMac SourcePort DestIP DestPort 220ct04130403 192 168 1 10 0085A0010104 3974 192 168 1 1 80 220ct04130404 192 168 1 10 0085A0010104 3977 172 20 0 63 53 220ct04130440 192 168 1 10 0085A0010104 3991 172 20 0 27 80 The following table describes the fields in a session information file Table 54 Session Trace File Fields FIELD DESCRIPTION Host Name This is the host or system name of the VSG User Name This is the subscriber account username This field is empty if you disable authentication in the Authentication screen see Chapter 6 Authentication on page 71 for more information Date This is the date and time the VSG creates a session trace record VLANId This is the VID of the VLAN to which a subscriber belongs This field is empty if no VLAN tag is present see Chapter 10 Port Location Mapping on page 103 for more information SourcelP This is the IP address of the subscriber SourceMac This is the MAC address of the subscri
42. Port Speed 29600 Web Server Port 80 E Mail Server Redirect System Configuration The following table describes the fields in this menu Table 68 SMT System Configuration FIELD DESCRIPTION System Name Enter a descriptive name up to 32 characters for identification purposes Domain Name Enter the domain name if you know it here If you leave this field blank the VSG may obtain a domain name from a DHCP server The domain name you entered is given priority over the DHCP server assigned domain name Console Port Speed Enter 1200 2400 4800 9600 14400 19200 38400 57600 or 115200 to set the console port speed The default setting is 9600 Note If you change the console port speed make sure you also make the same change to the terminal emulator software 202 Chapter 26 The SMT VSG 1200 User s Guide Table 68 SMT System Configuration continued FIELD DESCRIPTION Web Server Port Specify the port number of the embedded web server on the VSG to access the web configurator The default port number is 80 Enter a number between 8010 and 8060 to access the web configurator behind a NAT enabled network If you enter a number between 8010 and 8060 you need to append the port number to the WAN or LAN port IP address to access the web configurator For example if you enter 8010 as the web server port number then you must enter http www 192 168
43. Status Date 2004 7 13 E cveanMonth Day System Tools Time 17 z 53 z 26 Z Hour Minute Second Get from my Computer Get from NTP server I Use NTP Network Time Protocol Time Server Date Time Server IP Domain Name _ S Time Zone GMT 12 00 Update Time 0 ies Date 4 Zj Month 1 z Day End Date 10 Z Month 31 z Day I Daylight Saving Time Enable Corporation All Rights Reserved Note Please note that if there is no activity for longer than five minutes after D gt you log in the VSG will automatically log you out If this happens simply log back in again You can change the timeout period in the web configurator refer to Section 4 8 Server Configuration on page 61 Chapter 3 The Web Configurator VSG 1200 User s Guide 3 3 The Navigation Panels The VSG web configurator provides two levels of navigation the Configuration Menu panel and a screen specific link panel 3 3 1 The Configuration Menu Panel The Configuration Menu panel on the left of all web pages provides a consistent way to access the configuration screens Click each heading to expand the menu Figure 11 Navigation Panel Configuration Menu amp Configuration Menu HG System Setting be Advanced Setting Hg System Status a System Tools 3 3 2 Screen Specific Link Panel In some screens a link panel displays on the top of the screen that allows
44. Trace Session Trace TFTP Server IP Address Session Trace Enable Disable Primary TFTP Server IP a Address Secondary TFTP Server IP CS Address Send Session Trace log file every to minutes 5 1440 Note Session Trace log file will be sent also when collected 50 logs The following table describes the labels in this screen Table 53 Advanced Session Trace LABEL DESCRIPTION Session Trace Select Enable to set the VSG to record and send subscriber session information Select Disable to de activate this feature TFTP Server IP_ Specify the primary and or secondary TFTP IP address in the Primary TFTP Server Address IP Address and or Secondary TFTP IP Address fields Enter the IP address es in dotted decimal notation For example 192 168 1 10 Enter the time interval in minutes between 5 and 1440 the VSG waits before sending the session information to the TFTP server s Note If there are 50 session trace records the VSG sends the session information to the TFTP server even if the time interval is not up Apply Click Apply to save the settings 21 2 1 1 Session Trace Filename Convention The subscriber session information is stored a plain text file with a txt filename extension The general structure of the filename is lt hostname gt DDMMY YHHMMSS txt For example MIS221004131543 txt is the file name of a session information file created at 13 15 43 PM on
45. VSG VSG 1200 User s Guide DHCP Support DHCP Dynamic Host Configuration Protocol allows the individual computers DHCP clients to obtain TCP IP configuration at start up from a centralized DHCP server The VSG has built in DHCP server capability It can assign IP addresses an IP default gateway and DNS servers to DHCP clients The VSG can also act as a surrogate DHCP server DHCP Relay where it relays IP address assignment from another DHCP server to the DHCP clients RADIUS Remote Authentication Dial In User Service Client The VSG allows you to maintain a central subscriber database on an external RADIUS server Subscriber accounting and authentication is then done through the external RADIUS server In addition the VSG supports Vendor Specific Attributes VSAs that allows enforcement of upload download bandwidth limits or specific advertisement web page per subscriber Built in Authentication and Local Subscriber Database The VSG allows you to maintain a subscriber database on the VSG without setting up an external RADIUS server Subscriber accounting and authentication can be done using the local subscriber database Accounting Accounting can be done using an external RADIUS server or the built in accounting feature Local Content and Advertising Links The VSG can redirect subscribers to a specified web site and display advertising links This can be a source of extra online advertising revenues and increased business exposure
46. VSG and the male end to an appropriate power source When the power source is turned on the PWR LED on the front panel turns on 2 2 5 Methods of Restoring Factory Defaults You can erase the current configuration and restore factory defaults in two ways e Use the RESET button on the front panel of the VSG press this button once Use this method for cases when the username password and IP addresses of the VSG is not known e Use the web configurator to restore defaults refer to Section 26 8 Reset the VSG to Factory Defaults on page 204 D gt Note All custom settings will be lost once you reset to the default settings Chapter 2 Hardware Installation and Connection 39 VSG 1200 User s Guide 40 Chapter 2 Hardware Installation and Connection VSG 1200 User s Guide CHAPTER 3 The Web Configurator This chapter introduces how to access the web configurator and perform general system configuration 3 1 Introducing the Web Configurator The web configurator is best viewed with Internet Explorer version 4 0 or above or Netscape version 6 or later D gt Note JavaScript support must be enabled 3 2 Accessing the Web Configurator Follow the steps below to access the web configurator D gt Note The VSG allows only one web configurator session at a time 1 Make sure your VSG is properly connected refer to the instructions in Chapter 2 Hardware Installation and Connectio
47. accommodate subscribers with a variety of network configurations with little or no technical support Automatic Account Billing with Property Management System PMS Many hotels use a PMS to perform in room billing of services the guests use such as room service mini bar pay per view TV or telephone usage The VSG supports PMS from Micros Fidelios CAS Central Authentication Service The Hilton Group Corporation developed the High Speed Internet Access HSIA service to provide Internet access service across its entire Hilton Group hotels In order to use the HSIA hotel guest s must be authenticated through the proprietary CAS The CAS performs both user authentication and accounting Credit Card Billing Your VSG is integrated with online secure credit card billing service providers to allow you to use a credit card service to authorize process and manage credit transactions directly through the Internet 1 At the time of writing the VSG allows online credit card billing through Authorize net and SecurePay Chapter 1 Getting to Know Your VSG 29 VSG 1200 User s Guide SSL Secure Login With Secure Socket Layer SSL security activated upon login data exchanged between the VSG and client computers is encrypted and protected PPPoE Support RFC2516 PPPoE Point to Point Protocol over Ethernet emulates a dial up connection It allows your ISP to use their existing network configuration with newer broadband t
48. and 1024 each user is allowed to use at a time 46 Chapter 3 The Web Configurator VSG 1200 User s Guide Table 3 System Setting System continued LABEL DESCRIPTION Layer 2 Isolation Security If you activate NAT select Enable in this field to prevent communication between subscribers This is the default selection Select Disable to deactivate layer 2 security and allow communication between subscribers Console Type Use this field to set the function of the Console port on the front panel of the VSG Select Console Setting when you connect the console port directly to a computer for local management This is the default setting Select Statement Printer when you connect the console port to an SP 200 Console Port Rate Select the fields below to configure the Console port Note If you change the console port settings make sure you also make the same change to the terminal emulator software Bits per second This field only applies when you select Console Setting in the Console Type field Select a console port speed from the drop down list box Choices are 1200 2400 4800 9600 14400 19200 38400 57600 and 115200 The default selection is 9600 Data bits Select a data bit from the drop down list box Parity Select the parity from the drop down list box Stop bits Select the stop bit from the drop down list box Administrator Authorized Access IP A
49. are auto crossover so you may use a crossover Ethernet cable or a straight through Ethernet cable to connect your VSG to a computer or external switch Ifyou want to connect more than four Ethernet devices to your VSG you must use an external switch or hub Connect a LAN port on the VSG to a port on the switch using an Ethernet cable 2 2 1 2 The WAN Port Connect the VSG to a network with broadband Internet service The WAN port is auto crossover so you may use a crossover Ethernet cable or a straight through Ethernet cable to connect your VSG to a router 2 2 1 3 The Console Port You can perform local management of the VSG through the port labeled CONSOLE It requires a direct connection between the VSG and a computer via a console cable Refer to chapters on SMT configurations for more information You can also connect the CONSOLE port to a statement printer the SP 200 sold separately with a DB25 male to DB9 male adapter A statement printer allows you to create and print out subscriber accounts automatically In addition you can also print the system status and the account and network reports Set the function of the console port in the web configurator see Section 3 5 General System Setting on page 44 2 2 1 4 The PMS Port Use a DB9 console cable to connect the PMS port to a PMS system Chapter 2 Hardware Installation and Connection 37 VSG 1200 User s Guide 2 2 1 5 The Reset Button Use a pointed object
50. billing profile s you need to create subscriber accounts There are two types of subscriber accounts static and dynamic For static accounts refer to Chapter 8 Static Subscriber Accounts on page 85 For dynamic accounts refer to Chapter 9 Dynamic Subscriber Accounts on page 95 Chapter 7 Billing Profiles and PMS Configuration VSG 1200 User s Guide CHAPTER 8 Static Subscriber Accounts This chapter shows you how to set up and manage static subscriber accounts 8 1 About Static Subscriber Accounts Static accounts are useful in locations such as hotels where you can match an account user name to a fixed location for easy management Once a static subscriber account is created it stays permanently in the VSG unless deleted manually You can generate static accounts automatically or manually The following figure shows the links for accessing the static account configuration screens when you click System Setting Accounting and Static Accounts Figure 37 Static Account Links Static Account Dynamic Account _Static Account Setting _Create Static Account Static Account Operator _Static Account List 8 2 Global Static Account Settings To configure global static account settings click the Static Account Setting link to display the screen as shown Figure 38 Static Account Settings Global Settings Static Account Setting Static Account Setting M Allow concurrent access wi
51. characters in the field provided to add copyright information to the login screen Background Color Specify the color of the registration text For example enter 000000 for black Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values The default is black 000000 Standard Login Page Preview Save the settings and click this link to preview the standard login screen in a new browser window The following figure shows an example Chapter 12 Subscriber Login Screen 119 VSG 1200 User s Guide Figure 69 Subscriber Login Screen Example Standard Username Password Please choose from the following service selection 1 day 10 00 gt How many units of Internet access would you like to purchase fa Please kindly note that there will be no refund once connectivity is confirmed Please note that the time block of selected service is based on continuous usage Please click ENTER to confirm your acceptance of the usage charge or CANCEL to exit The selected service charge will be posted directly into your guest folio Welcome Enter Cancel or click here to pay by credit card Note For credit card settings refer to Chapter 11 Credit Card Billing and Customization on page 107 12 2 2 Redirect Subscriber Login Screen You can set the VSG to redirect the subscribers a to another login screen In th
52. fields Restart the device when prompted Press ESC and enter Y to stop any actions in the current screen and return to the previous screen All changes will be discarded 27 2 2 PPPoE Support To activate PPPoE support on the VSG enter P in the WAN Type field to display the WAN Configuration screen as shown next Refer to the related web configurator section for background information Figure 144 SMT WAN Configuration PPPoE WAN Configuration WAN Type D S P T P Username Password Connect Setting C K 3G Max idle Time Min 10 Optional Setting Service name PPP MTU Setting 1492 TCP MSS setting 21452 208 Chapter 27 LAN and WAN Setup Using the SMT VSG 1200 User s Guide The following table describes the PPPoE related fields in this menu Table 70 SMT WAN Configuration PPPoE FIELD DESCRIPTION WAN Type D S P T Enter P to enable PPPoE support Username Enter the login user name assigned to you by your ISP Password Enter the password associated with the user name above Connect Setting C K Enter C Connect on demand when you don t want the connection up all the time and specify an idle time out in the Max Idle Timeout Setting field This is the default selection Enter K Keep alive when you want your connection up all the time and specify the redial time in the Redial Period field to set how long the VSG waits before trying
53. foo C Get automatically from a DHCP server A 68 1 1 255 255 255 0 fig21 68 1 254 168 935 1 1 1500 676 1500 The following table describes the related labels in this screen Table 7 System Setting WAN LAN WAN IP FIELD DESCRIPTION WAN Port Mode from a DHCP server Get automatically from a Select this option to set the VSG to act as a DHCP client on the WAN The DHCP server VSG obtains TCP IP information IP address DNS server information etc MTU Setting Enter the MTU Maximum Transfer Unit size Chapter 4 LAN WAN and Server Setup 57 VSG 1200 User s Guide Table 7 System Setting WAN LAN WAN IP continued FIELD DESCRIPTION Use fixed IP address Select this option to set the VSG to use a static or fixed IP address This is the default setting IP Address Enter the static IP address in dotted decimal notation The default WAN IP address is 192 168 1 1 Subnet Mask Enter the subnet mask in dotted decimal notation Default IP Gateway Enter the IP address of the default gateway device Primary Secondary Enter the IP addresses of the primary and or secondary DNS servers DNS Server MTU Setting Enter the MTU Maximum Transfer Unit size 4 7 4 PPPoE Point to Point Protocol over Ethernet PPPoE functions as a dial up connection PPPoE is an IETF Internet Engineering Task Force draft standard specifying how a host per
54. for user name and password Note You must activate the port location mapping feature Refer to Chapter 10 Port Location Mapping on page 103 Regenerate password of static account with PMS checkout This feature is applicable when you select Scenario B with Built in Authentication in the Authentication screen see Figure 29 on page 74 Select Enable to automatically generate a new password for the static account when a subscriber checks out Select Disable to keep the password for the static account unchanged after a subscriber checks out PMS Type Select a PMS system and specify the fields below if available Currently the VSG supports Micros Fidelio Spectrum MK II Marriott and Proprietary Revenue Code Enter a revenue code between 01 and 99 Description Enter the description for the revenue Refer to the user s guide that comes with your PMS device Speed of PMS Interface Set the fields below to configure the PMS port settings on the VSG Note Make sure the port settings are the same on the VSG and the connected PMS device Bits per second Select the speed of the PMS port connection The default is 9600 Data bits Specify the data bits Parity Specify the parity Stop bits Specify the data stop bits Apply Click Apply to save the changes 7 3 Types of Subscriber Accounts After you have set up the subscriber authentication methods and
55. how long the VSG waits before trying to bring up the connection automatically if it is disconnected Redial Period Sec The field is only visible when you select K in the Connect Setting field Type the time in seconds that elapses before the VSG automatically attempts to reconnect to the PPTP server The default is 30 seconds Max Idle Time Setting This field is only visible when you select C in the Connect Setting field Type the time in minutes that elapses before the VSG automatically disconnects from the PPTP server The default is 10 minutes Optional Setting Connection ID Name If your ISP has provided a connection ID name enter it in this field exactly as provided PPP MTU Setting Enter the size of a Maximum Transmission Unit MTU 210 Chapter 27 LAN and WAN Setup Using the SMT VSG 1200 User s Guide Table 71 SMT WAN Configuration PPTP continued FIELD DESCRIPTION TCP MSS Setting Enter the size of the Maximum Segment Size MSS At the S ave and return R eturn without saving M odify prompt type S and press ENTER to save the changes and return to the previous screen type R and press ENTER to discard all changes and return to the previous screen or type M and press ENTER to continue configuring the fields Restart the device when prompted Press ESC and enter Y to stop any actions in the current screen and return to the prev
56. on the LAN 248 Appendix E Report Printing Using the SP 200 VSG 1200 User s Guide Appendix F Cable Types and Cable Pin Assignments RJ 45 Ethernet Port The following table describes the types of network cable used for the different connection speeds Note Make sure the Ethernet cable length between connections does not exceed 100 meters 328 feet Table 91 Network Cable Types SPEED NETWORK CABLE TYPE 10 Base TX 100 2 pair UTP STP Category 3 4 or 5 100 Base TX 100 2 pair UTP STP Category 5 The WAN Port The following table describes the Ethernet cable pin assignments for the WAN port Table 92 WAN Port Cable Ping Assignments PIN NO RJ 45 SIGNAL ASSIGNMENT DESIGNATION 1 Output Transmit Data TD 12345678 2 Input Transmit Data RD 3 Input Transmit Data RD 4 Unused N U 5 Unused N U 6 Input Transmit Data RD 7 Unused N U 8 Unused N U Make sure that the Ethernet cable connection between the VSG and the hub or router conforms to the pin assignments as shown in the following diagram Appendix F Cable Types and Cable Pin Assignments 249 VSG 1200 User s Guide Figure 175 WAN Port Cable Pin Assignments ETHERNET DEVICE VANTAGE SERVICE GATEWAY al lt s ETC The LAN Port The following table describes the Ethernet cable pin assignments for the LAN port Table 93 LAN Port Cable Pin Assignments
57. only numbers for the Location Identifier field Backup Restore Backup to Local PC Back PERAR Remote TFTP Server IP Address File Name Local PC File Path Browse Restore Remote TFTP Server IP Address File Name Port Location Mapping List O Deo eo l Doe ss oa GO fi gt Page M First 4 Previous Next gt End The following table describes the labels in this screen Table 29 System Setting Port Location Mapping LABEL DESCRIPTION Single Create Set the related fields to create a port location mapping one at a time Location Identifier ID Enter an identity up to 20 characters for a mapping This field must match the VLAN ID of a port Port Identifier ID Enter the an ID number between 1 and 999999 of a port for this mapping This is the location ID number you set in the PMS Description Enter a description up to 32 characters for this mapping for identification purposes 104 Chapter 10 Port Location Mapping VSG 1200 User s Guide Table 29 System Setting Port Location Mapping continued LABEL DESCRIPTION Status Select No Charge if you don t want to bill a subscriber accessing the Internet at this port location Select Charge for use to bill a subscriber accessing the Internet at this port location Select Blocked to stop any subscriber from accessing the Internet at this port location Add to Lis
58. oo eeeeeeeeeeenees 91 Figure 45 Static Subscriber Account Backup and Restore 0 eee etree 91 Figure 46 Static Account Operator Aciimisindinicnaneaanminesanermaniasanaannadenedsame amines 92 Figure 47 Static Account Information Printout Example eee reer 93 Figure 4g Static Account List casas ati os cetadienpnediotun Soabeablsaspnddinkuh inoecetalulenmsadiohin upaaabinlh beads 94 Figure 49 Dynamic Account LINKS sseccsieccsuesessrcossensssveaiuesssstcoussesnerediuasasie cossanuensemeresnreds 95 Figure 50 Accounting Dynamic Account Setting cccccccsssecceceeeeseeceeeeeeseeceeeeeeneeeees 96 Figure ST SP 200 Bytlon Labels ccsincauacssiasccrnanatascrecicsahamnianandonsiesenn baneeiamniuacanaeneds 97 Figure 52 Dynamic Account Operator Panel scesesicciscssscrcouwssrcnsnneccm rire rmainedavinnes 98 Figure 53 Dynamic Account Information Printout Example eee 98 Figure 34 Dynamic Account LIST tcecicscicvbasucacsncetasigacaeasiescacenersiamaaelakcaniios edamame eames 99 Figure 55 Dynamic Account List Backup File Download eee eee erent 100 Figure 56 Dynamic Account List Backup Save AS o eeecceceeceeeceeceeeeeeceeeeseeeaeeeeeeeeaaes 101 Figure 57 System Setting Por Location Mapping siwiicsisiorisiiiisiinisiiidirinciii inenika 104 Figure 58 Advanced Setting Credi Card sedans ies tesenioeh eieveatieanindes 108 Figure 59 Credit Card Customization Standard Login Screen Message n se 110 Figure 60 Credit Card Customizati
59. shows the username and price for the subscriber account s that is created for the current month Key combination A B C BB 244 Appendix E Report Printing Using the SP 200 VSG 1200 User s Guide The following figure shows an example Figure 172 SP 200 Monthly Account Monthly Account 2004 10 Username Price bwh2y936 10 00 Cindy 10 00 9v269m55 10 00 bwh2y943 20 00 OTAL ACCOUTNS 4 OTAL PRICE 50 00 2004 10 28 14 11 26 End System Status This report shows the current system information such as the host name and WAN IP address Key combination A BC CC The following figure shows an example Appendix E Report Printing Using the SP 200 245 VSG 1200 User s Guide Figure 173 SP 200 System Status System Status WAST ESTABLISHED SYST 02D 02H 42M 46S HOST VSG 1200 FRMW 1 05 BTRM 1 01 WAMA 00 90 0E 00 4A 29 LAMA 00 90 0E 00 4A 28 WATP DHCP WAIP 172 21 2 67 WASM 255 255 0 0 WAGW 172 21 0 254 PDNS 172 20 0 63 SDNS 172 20 0 27 DHCP DHCP SERVER DHSP 10 59 1 2 DHEP 10 59 1 254 DHLT 1440 EMAIL PORT25 2004 10 28 11 24 42 End The following table describes the labels in this report Table 89 SP 200 System Status LABEL DESCRIPTION WAST This field displays the WAN connection status SYST This field displays the time sin
60. that you chose in menu 12 1 Destination IP This parameter specifies the IP network address of the final destination Routing is Address always based on network number If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID Destination Type the subnet mask for this destination Subnet Mask Gateway IP Type the IP address of the gateway The gateway is a router or switch on the same Address network segment as the device s LAN or WAN port The gateway helps forward packets to their destinations Hop Count Hop count represents the cost of transmission for routing purposes IP routing uses hop count as the measurement of cost with a minimum of 1 for directly connected networks Select a number that approximates the cost for this link The number need not be precise but it must be between 1 and 15 In practice 2 or 3 is usually a good number Apply Click Apply to save the changes New static route entries display in the table below Static Route Table This table displays the static routes configured No This field displays the index number Destination IP Address This field displays the IP address of the final destination 160 Chapter 20 Static Route VSG 1200 User s Guide Table 49 Advanced Static Route continued LABEL DESCRIPTION Destination This field d
61. the WAN For incoming packets the ILA is the destination address on the LAN and the IGA is the destination address on the WAN NAT maps private local IP addresses to globally unique ones required for communication with hosts on other networks It replaces the original IP source address in each packet and then forwards it to the Internet The VSG keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored 5 2 VPN and NAT A VPN Virtual Private Network provides secure communications between sites without the expense of leased site to site lines A secure VPN is a combination of tunneling encryption authentication access control and auditing technologies services used to transport traffic over the Internet or any insecure network that uses the TCP IP protocol suite for communication The VSG allows subscribers to create a VPN tunnel to a remote site Note For IPSec the VSG does not support AH protocol By default the VSG performs NAT on the LAN mapping multiple private LAN addresses to a single public address on the WAN This prevents subscribers from creating multiple VPN connections to a remote VPN device that allows only one VPN connection per source IP address 66 Chapter 5 NAT Pool VSG 1200 User s Guide In order to allow subscribers to establish multiple VPN connections to a remote VPN device with single connection per source limitation set the
62. the time in minutes a DHCP client is allowed to use an assigned IP address EMAIL The field displays e mail server port number Network Statistics This report shows the network statistics on the VSG Key combination A B C AB The following figure shows an example Figure 174 SP 200 Network Statistics Network WAST ESTABLISHED SYST 02D 02H 42M 46S WATD 37 WARD 4816 WATE 0 WARE 0 LATD 1768 LARD 4616 ATE 0 ARE 0 2004 10 28 15 24 42 End The following table describes the labels in this report Appendix E Report Printing Using the SP 200 247 VSG 1200 User s Guide Table 90 SP 200 Network Statistics LABEL DESCRIPTION WAST This field displays the WAN connection status SYST This field displays the time since the system was last restarted WATD This field displays the number of packets transmitted on the WAN WARD This field displays the number of packets received on the WAN WATE This field displays the number of error packets transmitted on the WAN WARE This field displays the number of error packets received on the WAN LATD This field displays the number of packets transmitted on the LAN LARD This field displays the number of packets received on the LAN LATE This field displays the number of error packets transmitted on the LAN LARE This field displays the number of error packets received
63. timeout messages 13 1 1 Customizing the Information Window Click Advanced Setting Customization and the Information Window link to display a screen as shown next To display the information window on the subscriber s computer after a successful login select the Display Information Window once after the subscriber logs in successfully check box Chapter 13 Subscriber Information Window 125 VSG 1200 User s Guide Figure 77 Customization Information Window Window Name Main message Message Description Usage count label I Warning Alarm message I Notice Message Display Information Window once after a subscriber logs in successfully Information Window information Window hia You can use Internet now ax 30 characte This is an information window to sl fax 450 charact Standard usage count time traffic label or RADIUS with session timeout Remaining Usage Mx without session timeout lityou don t wantto continue using ghiax 150 characte Notice Text 1 Notice Max 150 characte Notice Text 2 If you are going to use VPN pleas ca Notice Text 3 Preview The following table describes the labels in this screen that you set to customize the information window Table 39 Customizati on Information Window LABEL DESCRIPTION Window Name Enter a descriptive name up to 30 characters as the title of the window Main message Enter a short messa
64. to bring up the connection automatically if it is disconnected Redial Period Sec The field is only visible when you select K in the Connect Setting field Type the time in seconds that elapses before the VSG automatically attempts to reconnect to the PPPoE server The default is 30 seconds Max Idle Time Min This field is only visible when you select C in the Connect Setting field Type the time in minutes that elapses before the VSG automatically disconnects from the PPPoE server The default is 10 minutes Optional Setting Service Name Enter the name of your Internet service provider PPP MTU Setting Enter the size of a Maximum Transmission Unit MTU TCP MSS Setting Enter the size of the Maximum Segment Size MSS At the S ave and return R eturn without saving M odify prompt type S and press ENTER to save the changes and return to the previous screen type R and press ENTER to discard all changes and return to the previous screen or type M and press ENTER to continue configuring the fields Restart the device when prompted Press ESC and enter Y to stop any actions in the current screen and return to the previous screen All changes will be discarded 27 2 3 PPTP Support To activate PPTP support on the VSG enter T in the WAN Type field to display the WAN Configuration screen as shown next Refer to the related web configurator section for background information
65. to display the screen as shown next Chapter 4 LAN WAN and Server Setup 61 VSG 1200 User s Guide Figure 23 System Setting Server Email Server Redirect Server Server Port a0 M SSL Security Web Server Administrator Idle Timeout 100 Min s 1 1440 Disable C DHCP Relay DHCP Server IP Address DHCP Server Private IP Pool Starting Address fi 0 59 1 2 DHCP Server Pool Size 253 Max 1024 Lease Time Private 1440 Minutes IP Address or Domain Name SMTP Port 25 25 2500 2599 Primary DNS Server 168 395 1 1 Secondary DNS Server The following table describes the labels in this screen Table 10 System Setting Server LABEL DESCRIPTION Web Server Server Port Specify the port number of the embedded web server on the VSG for accessing the web configurator The default port number is 80 Enter a number between 8010 and 8060 to access the web configurator behind a NAT enabled network If you enter a number between 8010 and 8060 you need to append the port number to the WAN or LAN port IP address to access the web configurator For example if you enter 8010 as the web server port number then you must enter http www 192 168 1 1 8010 where 192 168 1 1 is the WAN or LAN port IP address SSL Security Secure Socket Layer SSL security allows you to create a secure connection between the VSG and the client computer s Refer to Chapter 25 Secure
66. to press this button in once to reset the VSG back to the factory defaults Note All your custom configuration including the system usernames and passwords will be erased This will NOT delete the subscriber database or the port location mappings 2 2 2 Front Panel LEDs The following table describes the LEDs on the front panel When turned on all LEDs are green unless otherwise specified Table 1 Front Panel LEDs LED STATUS DESCRIPTION PWR On The VSG is receiving power Off The VSG is not receiving power ALARM On Red There is a hardware failure Blink Once Red The system is starting up Off The system is functioning normally LAN or WAN LK ACT On The port is connected to an Ethernet device Blinking The port is receiving or sending data Off The port is not connected to an Ethernet device 10 100 On The port is operating at 100 Mpbs Off The port is operating at 10 Mpbs FDX On The port is operating in full duplex mode Off The port is operating in half duplex mode 2 2 3 Rear Panel The power socket the fan and a ventilation hole are located on the rear panel as shown next D gt Note Do NOT block the ventilation hole Figure 7 Rear Panel 38 Chapter 2 Hardware Installation and Connection VSG 1200 User s Guide 2 2 4 Turning on the VSG Connect the female end of the supplied power cord to the power socket on the back of the
67. 00 Thank you very much 132 Chapter 14 Account Printout VSG 1200 User s Guide Figure 82 Static Account Printout Statement Printer Example Welcome This is your account information please keep this for your Internet Service Username 000000 Password 0000000 Usage Time Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 Username X000000 Password X000000 Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 2006 1 11 11 12 04 Chapter 14 Account Printout 133 VSG 1200 User s Guide Figure 83 Static Account with PMS Billing Printout Statement Printer Example Welcome This is your account information please keep this for your Internet Service Username xco0000c Password 0000000 Thank you very much Figure 84 Dynamic Account Printout Example Welcome This is your account information please keep this for your Internet Service Username 3000000 Password 000000 Billing Time to Finish Profile 1 day 10 00 Purchase Unit 4 Total 10 00 5 N 000001 2006 1 11 11 07 28 Please activate your account before 2006 1 11 23 07 28 Thank you very much 134 Chapter 14 Account Printout VSG 1200 User s Guide Figure 85 Dynamic Account Printout Statement Printer Example Welcome This is your account information please keep this for your I
68. 1 1 8010 where 192 168 1 1 is the WAN or LAN port IP address E mail Server Enter the IP address or domain name of the e mail server to which the VSG Redirect forwards e mail This field should be configured if the e mail server is behind a firewall or on a NAT enabled network At the S ave and return R eturn without saving M odify prompt type S and press ENTER to save the changes and return to the previous screen type R and press ENTER to discard all changes and return to the previous screen or type M and press ENTER to continue configuring the fields Restart the device when prompted Press ESC and enter Y to stop any actions in the current screen and return to the previous screen All changes will be discarded 26 6 Changing the System Password D gt Note It is recommended you change the default system password Follow the steps below to change the system password 1 In the main menu type 5 and press ENTER to display the Utilities menu 2 In the Utilities menu type 2 and press ENTER The Change Administrator Password menu displays Figure 140 SMT Change Administrator Password Change Administrator Password Enter the old password Enter the new password Confirm the new password 3 Type your current system password in the Enter the old password field and press ENTER Chapter 26 The SMT 203 VSG 1200 User s Guide 4 Type your new system passwor
69. 1440 Current User fo i Information Backup i Min s 1 1440 SSL Login Security Disable Enable 4 Click Apply to save the changes and restart the VSG when prompted 192 Chapter 25 Secure Socket Layer VSG 1200 User s Guide 25 4 Installing SSL Certificate on a Computer After you enable and activate the SSL login security on the VSG you can access the VSG through a secure connection Follow the steps below to view and install the default SSL security certificate on a computer 1 Access the VSG A Security Alert window displays Click OK to continue and close the window Figure 126 Installing the SSL Security Certificate First Security Alert Security Alert p x i You are about to view pages over a secure connection i Any information you exchange with this site cannot be viewed by anyone else on the Web T Inthe future do not show this warning 2 A second Security Alert window displays Figure 127 Installing the SSL Security Certificate Second Security Alert Security Alert k x Information you exchange with this site cannot be viewed or F changed by others However there is a problem with the site s security certificate The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The security certificate date is valid The name on the security certificate does not matc
70. 243 monthly account summary 244 network statistics 247 system status 245 reset 204 228 reset button the 30 36 restart the VSG 204 Restore 4 restore configuration file 223 restore factory defaults 204 RFC 1631 32 65 RFC2516 30 Index 277 VSG 1200 User s Guide RJ 45 249 rubber feet 35 Russia Contact Information 7 S scenario option 77 scheduled firmware upgrade 217 Secure Socket Layer 189 Secure Socket Layer SSL 30 security 231 serial console port 250 server port 153 server port number 229 Service 4 service selection messages 123 session information 181 client computer 182 total entries 181 update interval 181 session timeout messages 125 session trace 167 example 169 filename convention 168 number of records 167 setup 167 TFTP server 168 Setting up your computer s IP address 253 Simple Network Management Protocol SNMP 171 SMT 199 accessing 199 basic configuration 199 current configuration 212 general system setup 202 idle timeout period 200 LAN setup 211 login 200 main menu 201 menu overview 201 navigating 201 navigation keystrokes 202 system status 212 WAN setup 207 SNMP 171 community 173 components 171 Get 172 GetNext 172 management model 171 object variables 172 overview 171 privilege 173 protocol operations 172 Set 172 setup 172 Trap 172 versions supported 171 SNMP agent 171 SNMP manager 171 SNMP port 173 SP 200 37 47 243 button labels 97 connecting 37 creatin
71. 256Kbps 10 Kbps 64 24576 Maximum Downstream Bandwidth 256Kbps j0 Kbps 64 24576 Class of service based on RADIUS or billing profile settings Bandwidth Management Chapter 16 Bandwidth Management 143 VSG 1200 User s Guide 144 Chapter 16 Bandwidth Management VSG 1200 User s Guide CHAPTER 17 Portal Page Advertisement Link and Walled Garden This chapter shows you how to set a portal web site advertisement links and create walled garden web sites 17 1 Introduction When you enable subscriber authentication in the Authentication Configuration screen you can set the VSG to redirect a subscriber to a portal web site display advertisement links or activate the walled garden feature for generating on line advertising revenue 17 2 Portal Page A portal page is the first web site to which a subscriber is redirected after logging in successfully If you do not specify a portal web site the subscriber will be directed to the intended web site specified Click Advanced and Portal Page to display the screen as shown next Figure 91 Portal Page Portal Page This feature allows to redirect subscriber s browser to a specified portal page after successful login URL Link The following table describes the labels in this screen Table 43 Portal Page LABEL DESCRIPTION URL Link Enter the web site address of a portal page Apply Click Apply to save the
72. 4 211 21 21 3 5 4 Configuring NAT Pool Note You only need to set the NAT address pool if the remote VPN server s allows only one connection per source IP address Note You need to acquire additional public IP address es from your ISP to create NAT pool s To set the NAT address pool click System Setting and NAT Pool in the navigation panel A screen displays as shown next Figure 27 System Setting NAT Pool NAT Pool Disable C Enable Start IP End Pj Max 50 IPs Meas GAGASE No Address List Delete The following table describes the labels in this screen Chapter 5 NAT Pool 69 VSG 1200 User s Guide Table 16 System Setting NAT Pool LABEL DESCRIPTION Disable Select this option to deactivate this feature Subscribers are not be able to establish multiple connections simultaneously to the same VPN server that has the single connection per source limitation Enable Select this option to perform address translation on the WAN to allow subscribers to establish simultaneous connections to the same VPN server that has the single connection per source limitation You must then configure the address pool for VPN connections Start End IP Specify the beginning and ending IP addresses of the address pool in the fields provided and click Add to List The following shows NAT pool examples if the VSG is using a WAN public IP address of 211 21 21 1
73. 43 SMT WAN Configuration Static or Dynamic IP Address seee 207 Figure 144 SMT WAN Configuration PPPOE nvasinidatnndatindminihaideatinue 208 Figure 145 SMT WAN Comiiguration PPTP sscsiesnineniniisesinsn iniinis 210 Figure 146 SMT LAN Configurati n cecrsssvccacsssscccanssschresarressnecosurnieniidansents siereassshivenuenanees 211 Figure 147 SMT System Satus sp asavceiunsaoacecwdh snsetnnd dnnoiaaoindaosaaiobuaassit bald ANNEE ANAE E ERN 212 Figure 148 Firmware Upgrade LINKS sisccsscasmsasciadapenbeacoaessoneruaaunnoninauss oerainieahennaamnanane 216 Figure 149 Firmware Upgrade Manu al scsi sa paxscaiadssezsdicasases sa Businesses oases ta lisodennlanneds 216 Figure 150 Web Configurator Firmware Upgrade Successful eceeeceeeeeeseteeeeeenaes 216 Figure 151 Firmware Upgrade Manual Using a TFTP Server cccceeeesteeeeeeetteeeeeeeaes 217 Figure 152 Synchronization File EXample ssciessevscsssassorevisansnsssacelasnrissgassonasigcesonerssaaunnarsss 217 Figure 153 Scheduled Firmware Upgrade Example c ccsseecceeeseeneeeceeseeneeseeensneeees 218 Figure 154 Firmware Upgrade Scheduled sisctcccsectevecsecs cottiesncstconscnesdediessterscceniasenmtaeeds 218 Figure 155 SMT Utilities Main Menu s ssrrsssirrsrricunrnsrsnnski reneniedi nn iraiaunan aana aeai a 219 Figure 156 SME Frimware Upgrade scsrnannaanieiiinini an 220 Figure 157 SMT Firmware Upgrade Process cccccscccsstsseessstesnsesdacesnneecadesennesaaueenness 220
74. 6 Thumbprint md5 883B7442 68716213 CACDO1AF F38C9C15 8 When the certificate is saved successfully a Certificate Import Wizard window displays Click OK Figure 133 Certificate Import Wizard Certificate Import Wizard xj Gi The import was successful 9 A Certificate window displays the detailed information Notice that the certificate is now trusted Figure 134 Certificate Detailed Information Certificate xj General Details Certification Path Certificate Information This certificate is intended to Ensures the identity of a remote computer Issued to www localhost com Issued by www localhost com alid from 11 5 2002 to 11 2 2012 ssuer Statement 196 Chapter 25 Secure Socket Layer VSG 1200 User s Guide 10Click OK in the Certificate window to return to the Security Alert window as shown Notice that the first item in the list changed to inform you that the certificate is from a trusted host Click Yes to proceed to the login screen in secure mode Figure 135 Security Alert Trusted Security Alert x Information you exchange with this site cannot be viewed or F changed by others However there is a problem with the site s security certificate The security certificate is from a trusted certifying authority The security certificate date is valid A The name on the security certificate does not match the name of the site Do you want to p
75. 8 1 1 is the WAN or LAN port IP address E mail Server IP This field displays the IP address of the e mail server to which the VSG forwards Address the e mail when the subscriber s e mail server s is behind a NAT enabled network or firewall WAN Configuration WAN Type D S P T This field displays the WAN IP address assignment method Static IP Setting or DHCP Client IP Address This field displays the WAN IP address of the VSG Subnet Mask This field displays the subnet mask on the WAN port Gateway This field displays the IP address of the default gateway Primary DNS This field displays the IP address of the primary DNS server Server Secondary DNS Server This field displays the IP address of the secondary DNS server DHCP Configuration DHCP Service D R S This field displays the DHCP mode Server Relay or Disable on the LAN port Start IP Address This field is visible when the DHCP Service field is Server This field displays the first of the contiguous addresses in the IP address pool DHCP Pool Size This field is visible when the DHCP Service field is Server This field displays the size of the DHCP client pool Lease Time This field is visible when the DHCP Service field is Server This field displays for how many minutes a DHCP client is allowed to use an assigned IP address Agent Server IP Address This field is visible when the
76. Apply to save the settings Then proceed to configure the billing and accounting settings Figure 30 System Authentication Scenario Guide Scenario Guide Express way to fit your business model Items check Scenario A Scenario B Scenario C PMS billing system Yes Yes No Infrastructure Port Location Mapping General General Need username password No Yes Yes when guests go to Internet Need to create static accounts Option Yes Option Allow guests to select service Vas vee No when first login Time to Finish Accumulation Idle Timeout 5 Min Billing mode Time to Finish Time to Finish s c 1440 Accumulation account will be deleted after logged in days gt Based on Room Bilingehargaimode C Based on Subscriber z Default Billing Profile Remarks Need to continue configuring Billing and choose at lease one active billing profile Need to continue configuring Port Location Mapping Table Need to continue configuring Billing and choose at lease one active billing profile I Allow Credit Card Payment The following table describes each scenario Chapter 6 Authentication 77 VSG 1200 User s Guide Table 18 System Authentication Scenario Guide OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN SCREEN Scenario A Select this option to use PMS Figure 31 Subscriber Login Scenario A billing with port location
77. CKEL LEIV E oiii a eae ae aaas 189 a ADO eos e a A 189 a T CEE aaa aa a a a 189 25 L2 Cefificat PUNE wens assicismnadetushvamsaianddventolialeonceiiadeeriaiadTinmededialipaae 189 25 2 Downloading SSL Certificate to The VSG cc ciccscciecsscrseecsncseeossnesesen senvereeneens 189 Za CNV SSL SCU aa 190 25 4 Installing SSL Certificate on a Computer eesseessssseeesrsreerssrnssresrsseerenanssesnnne 193 14 Table of Contents VSG 1200 User s Guide Chapter 26 pe So E A scat san TE E E T AEN E ET T 199 26 1 Introduction to the SMT passes Sava detanciamcabatesthhacabuanimscadiniaadanaaataticsandaainbesdabaaabuidounaady 199 26 1 1 Establishing a Console Port Connection sseessseeerrecerrrrrnirrereerens 199 202 ONT LOG OCON saline stead nei cer rnaner En annsa E AEEA ESEA AAA 200 26 3 The SMT Main Menu SUMMAN srcrsensnsmsennnnienn ninn 201 26 4 Navigating the SMT Wisi sosissnsnirsiiriri isiin s 201 26 4 1 The Navigation Keys seisirisreisuurirerindik sense cede e nese seenennanaaeaetnneesseueennaae 202 26 5 General System SelUp scccaisecscnecaucrectessaseccachaquverstecauteesoiatunccousguvetenniseaneetnans 202 26 6 Changing the Systemi PaASSWord 4 cccsssasecinoivssceunnssiteeennss niinen nn 203 207 Rostaing De VOG snnnntkane nR OE ee 204 26 8 Reset the VSG to Factory Defaults cciciicccscissssucscnsstvencerindnustaeneiateeneaieneniers 204 Chapter 27 LAN and WAN Setup Using the SMT 1 0 0 ccccccccseeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeneeeeeeeeee
78. Card Customization Fail Page LABEL DESCRIPTION Notification Enter additional message s For example why the transaction failed Message 1 3 Try Again Button Enter the label name for the button subscribers click to display the screen in which the subscribers can enter the credit card information again Close Button Enter the label name for the button subscribers click to close this screen Preview of Fail Click Preview of Fail Page for a preview screen see Figure 66 on page 116 for Page an example The following figure shows an example Figure 66 Credit Card Customization Fail Page Preview Welcome Welcome Credit Card Number Fail SORRY your card could not be processed at this time Please use your backspace button and try again with a different credit card Thank youl Try Again Close 116 Chapter 11 Credit Card Billing and Customization VSG 1200 User s Guide CHAPTER 12 Subscriber Login Screen This chapter shows you how to customize the subscriber login screen when subscriber control is activated 12 1 About the Subscriber Login Screen When subscriber authentication is activated in the Authentication Configuration screen the subscriber login screen is the first screen that all subscribers see when trying to access the Internet You can configure walled garden web addresses for web sites which all subscribers are allowed to access without logging in refer to
79. Com EtherLink 10 100 PCI TX NIC 3C9 for Microsoft Networks iG Installing Components The Network window Configuration tab displays a list of installed components You need a network adapter the TCP IP protocol and Client for Microsoft Networks If you need the adapter 1 In the Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and then click Add 254 Appendix G Setting up Your Computer s IP Address VSG 1200 User s Guide 3 Select Microsoft from the list of manufacturers 4 Select Client for Microsoft Networks from the list of network clients and then click OK 5 Restart your computer so the changes you made take effect Configuring 1 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 2 Click the IP Address tab If your IP address is dynamic select Obtain an IP address automatically e Ifyou have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 179 Windows 95 98 Me TCP IP Properties IP Addre
80. DP IP Client This field displays the IP address of the client computer Port Client This field displays the port number through which the client computer transmits the traffic Port Fake This field displays the virtual port number for a session Port Remote This field displays the port number of a remote device the client computer accesses Idle This field displays the number of seconds of inactivity for a session GO Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page 24 6 NAT Pool Table The VSG provides a NAT address pool feature for use with VPN It allows subscribers to connect to remote VPN servers that allow only one connection per source IP address Click System Status and NAT Pool Table to open the screen shown next This screen displays the LAN and WAN IP addresses that are currently being used as well the VPN types Figure 115 NAT Pool Table NAT Pool Table NAT Pool information Source IP address Source MAC address and Translated IP address No Source IP Address Source MAC Address Translated IP Address VPN Type 182 Chapter 24 System Status VSG 1200 User s Guide The following table describes the labels in this screen Table 61 NAT Pool Table LABEL DESCRIPTI
81. EIVIEW aici aiid niece iia 107 TL11 How Credit Card Biling WoOrKS sas cccieceotincecenieuesentematneeiemaenanteniene 107 11 1 2 Conhiguration SIOPS ssscsrisssrsersiiss isinisisi iien ene 107 11 2 Setting up Credit Card Billing Service ssaeesseeessssnneesrreeersrrrnseerrreereernsseeenne 108 11 3 Customizing Subscriber Credit Card Information Screen n 109 11 3 1 Subscriber Standard Login Page Message n se 109 11 3 2 SERGE Selection PGS esiri riisiin na ei aE a 110 T1338 Successiul SOGE secccissacaicsssvctaducterercacceveusheagurnisrenasarccmeraaaceesheeaavuanars 113 TSA FPI eR 115 Chapter 12 S bs riber LOGIN SCISO ai scsicsisnsissacidiacadissisissvessivaniseiisdsideinaissaivesilssadsiadasbens 117 12 1 About th Subseriber Login SEIN cccceusecncitncss i oaaoncimiosinsaemmnnan 117 12 2 Customizing Subscriber Login SCPOGM sicavacsccssassesicassassscesesadusnsscseuasssvcanaansaeie 117 12 2 1 Standard Subscriber Login Screen aseeessseseeesrreesrrrrnssererresrernnnssesnnne 118 12 2 2 Redirect Subscriber Login SCren sisssissiisssisscnisssinisrsrsrkiiersi iurs eedu snis 120 12 2 3 Advanced Subscriber Login Screen asseessssesesssseesrrrrrssesrrreerrnnaesseenss 121 12 2 4 Frame Subscriber Login Sra sessirnir ninien 122 12 2 5 Service Selection MESSAGES seca cists cscssiersisasssseienconseases seeseedenideeaverenness 123 Chapter 13 Subscriber Information Window c cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 125 13 1 Ab
82. Guide 3 Type Y and press ENTER to retain the subscriber account information in the local subscriber database Type N and press ENTER to delete all subscriber account information 4 Press ENTER to reset the VSG The VSG automatically restarts Figure 142 SMT Reset to Factory Defaults Change to factory defaults and the system will be restarted Are you sure Y N Chapter 26 The SMT 205 VSG 1200 User s Guide 206 Chapter 26 The SMT VSG 1200 User s Guide CHAPTER 27 LAN and WAN Setup Using the SMT This chapter shows you how to configure the LAN and WAN settings on the VSG 27 1 LAN and WAN Overview Refer to Chapter 4 LAN WAN and Server Setup on page 53 for more information 27 2 WAN Configuration From the main menu type 1 and press ENTER to display the System Configuration menu The WAN Configuration menu varies depending on the selection in the WAN Type field 27 2 1 Using a Static Dynamic WAN IP Address You can set the VSG to use a static fixed or dynamic IP address Figure 143 SMT WAN Configuration Static or Dynamic IP Address WAN Configuration WAN Type D S P T S IP Address S192 1 68 4 5 Subnet Mask 72557295925950 Gateway 192 168 1 254 Primary DNS Server LGS ISe Lal Secondary DNS Server Chapter 27 LAN and WAN Setup Using the SMT 207 VSG 1200 User s Guide The follow table describes the fields in this menu Table 69 SMT
83. Guide 4 Configure the subscriber credit card information screen see Chapter 12 Subscriber Login Screen on page 117 for more information 11 2 Setting up Credit Card Billing Service After you have obtained an Authorize net or SecurePay account set up the online credit card billing information in the Credit Card screen Click Advanced Setting Credit Card to displays the screen as shown below Enter your account information in this screen Figure 58 Advanced Setting Credit Card Credit Card Authorize net Version aad Merchant ID E E Merchant Password I Need Password O OoOO oO O O Merchant Transaction Key ee Payment Gateway https secure authorize net gateway transactdil E Merchant Name max 40 characters I Email Additional Information I Username and Password I Usage Time C Secure Pay Merchant ID Or max 7 character SecurePay Address https Awww securepay com au securepay paymi Credit Card icons to be displayed on the login page VISA Bed T scover C BBS O Migi T Banca The following table describes the labels in this screen Table 30 Advanced Setting Credit Card LABEL DESCRIPTION Authorize net Select this option to use the Authorize Net online credit card service for billing subscribers Version This is the read only software version of the Authorize Net payment gateway Merchant ID Enter the IDentification number that you received from Authorize Net
84. IA Gateway Type GEN gt Property Code 6 characters Property ZIP 4 10 characters Redirect URL Link http hsia hamptoninn com hsia servlet Autt Built in Authentication Three pre configured options are provided for easy setup Select an option that best suits your network needs You must then proceed to configure the Billing and Accounting settings to complete your setup Current preset option Scenario C Select option C RADIUS Accumulation C Time to Finish No idle timeout Server IP address Authentication Port Primary RADIUS Server Accounting Port Shared Secret Server IP address Authentication Port Secondary RADIUS Server Accounting Port Shared Secret NY Retry Attempts when Primary failed sz Disable Enable Accounting Service Update every fo Min s CHAP gt Vendor Code jo I Send VSA together with Authentication Request f Authentication Method Vendor Specific Attribute 5 Min s 1 1440 fio Min s 1 1440 74 Chapter 6 Authentication VSG 1200 User s Guide The following table describes the labels in this screen Table 17 System Setting Authentication LABEL DESCRIPTION No Authentication Select this option to disable subscriber authentication Subscribers can access the Internet without entering user names and passwords This is the default setting User Agreement Select User Agr
85. IP address must contain a 0 the first octet of a class A address can have a value of 0 to 127 Similarly the first octet of a class B must begin with 10 therefore the first octet of a class B address has a valid range of 128 to 191 The first octet of a class C address begins with 110 and therefore has a range of 192 to 223 Table 97 Allowed IP Address Range By Class CLASS ALLOWED RANGE OF FIRST OCTET ALLOWED RANGE OF FIRST OCTET BINARY DECIMAL Class A 00000000 to 01111111 0 to 127 Class B 10000000 to 10111111 128 to 191 Class C 11000000 to 11011111 192 to 223 Class D 11100000 to 11101111 224 to 239 Subnet Masks A subnet mask is used to determine which bits are part of the network number and which bits are part of the host ID using a logical AND operation A subnet mask has 32 is a 1 then the corresponding bit in the IP address is part of the network number If a bit in the subnet mask is 0 then the corresponding bit in the IP address is part of the host ID Subnet masks are expressed in dotted decimal notation just as IP addresses are The natural masks for class A B and C IP addresses are as follows Table 98 Natural Masks CLASS NATURAL MASK A 255 0 0 0 B 255 255 0 0 C 255 255 255 0 Subnetting With subnetting the class arrangement of an IP address is ignored For example a class C address no lon
86. L Kazakhstan 43 Dostyk ave Office 414 KAZAKHSTAN sales zyxel kz 7 3272 590 689 Dostyk Business Centre 050010 Almaty Republic of Kazakhstan support zyxel com 1 800 255 4101 www us zyxel com ZyXEL Communications Inc 1 714 632 0882 1130 N Miller St NORTH AMERICA Anaheim sales zyxel com 1 714 632 0858 ftp us zyxel com Gru aeg9S7200 support zyxel no 47 22 80 61 80 www zyxel no ZyXEL Communications A S NORWAY Nils Hansens vei 13 sales zyxel no 47 22 80 61 81 0667 Oslo Norway 6 Customer Support VSG 1200 User s Guide METHOD LOCATION SUPPORT E MAIL TELEPHONE WEB SITE SALES E MAIL FAX FTP SITE REGULAR MAIL info pl zyxel com 48 22 5286603 www pl zyxel com ZyXEL Communications ul Emilli Plater 53 POLAND 48 22 5206701 00 113 Warszawa Poland http zyxel ru support 7 095 542 89 29 www zyxel ru ZyXEL Russia RUSSIA Ostrovityanova 37a Str sales zyxel ru 7 095 542 89 25 Moscow 117279 Russia support zyxel es 34 902 195 420 www zyxel es ZyXEL Communications SPAIN Alejandro Villegas 33 sales zyxel es 34 913 005 345 1 28043 Madrid Spain support zyxel se 46 31 744 7700 www zyxel se ZyXEL Communications A S SWEDEN Sj porten 4 41764 G teborg sales zyxel se 46 31 744 7701 Sweden support ua zyxel com 380 44 247 69 78 www ua zyxel com ZyXEL Ukraine UKRAINE 13 Pimonenko Str sales ua zyxel com 380 44 494 49 32 Kiev 04050 Ukraine UNITED KINGDOM
87. LAN Device Status ssssersrisssrreeerisrerrressindesissnrissssserrseanrirssana 183 Tables System Siatus Biling LOJ ensarsicsarsi innn es 185 Table 64 System Status Static Route Table ccceccecseeeeeceeceeeeeeeeeeeeseeeecnnsaeeeeeeenes 188 Table6S SSL Cerificdta DOWNIOAG siccsicccissessecaccssersheatersutscadarstuerianueesisnnaseersbneamvesniecs 190 Tale OG SME Man AW assisia 201 Table 6 SMT Control Key Descriptions ses ccrenrcnnnn iinei 202 Table 68 SMT System ConfigUralOn vissicuvssscesecvsisrcses vacances natives aeennines 202 Table 69 SMT WAN Configuration Static or Dynamic IP Address 208 Table 70 SMT WAN Conliguraton PPPOE ccseccccancorscamsateocamsacpicren anriewecsisoiauaaeanees 209 Table 71 SMT WAN Configuration PPTP sissssrcivnscssxcentodesdanstiennnsaduunnnsuaseanennnsstwunnagess 210 Wel SMT LAN CN sirsrssecircisorinirrrnnasr kinia E raian cenpeaoddec KAREE 211 Table 3 SME System SAWS ai ccssrscasecsestnsnnceesinarduersiniarsereantaradweereniedan ees oniadoetaenenunreaniees 213 Table 74 Firmware Upgrade Scheduled cis isiescccasyssssdecsnvness cealsnsediacennyesssealaonsdaawionnaais 218 Table 73 Troubleshooting tie Power LED sccivcnactintomirbnnamacenonuipnkenamenion 227 Table 76 Troubleshooting the LAN LED scisciicccsiuscccssstsonccctennintsecnsstsoosenive iomecctes onmeeuene 227 Table77 Troubleshooting the WAN LED ccc ceced ccs stetedeccivecamner saan civcandeassauniond aN 228 Table 78 Troubleshooting Conso
88. MS Configuration 22 seeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeees 79 TAIAROA ENNO PIO NOT erraia EAN 79 Pale Creating a Biling PRAMS sccccsccscivecscsschccsorsessneauecatencedantased eomiscaast saiuetasaieouns 79 F 1 2 Editino Biling NS s asserire at sta erei sa saan a SE ienaa a 80 T 2 PMS Property Management Systemi seessesssirsisinisenrarssrern isinira 82 7 2 1 Port Location Mapping Charge Modes cccccccceeseneeceteseeeeeeeeseeeeees 82 TAA PMS COnN odna ER 83 7 3 Types OT Subscriber ACCOUING i ccciiesicnrcscnscaverscetiaweresseanmecsstietetessnnamnecestactaes 84 Chapter 8 Static SUPSCMDE ACCOMM iciicincissisrinininnsinnssiannaninvandannddansiieniiaseonansesiniamineaninasanini 85 8 1 About Static Subscriber Accounts s c csneiesicsscteessseseceateansdeadadaeeete i eeetadonelasanu 85 0 2 Global Shae Account SOUND cccsninin anian 85 13 52 Crena S MC ACCOUN sioria 86 8 3 1 Generating Static Accounts Automatically 0 cc ccceeeeeeeeeeeeneeeeeeeeeneeees 87 8 3 2 Creating Static Subscriber Accounts Manually sses 88 8 4 Static Account List Backup and Restore ccccceceeeeeeeeeeeeenecaeeeeeeeeeeeeneeees 89 84 1 Backing Up a Static Account List sesiecicnmsctiiaiemscatineitacesetenmbececmaeaeeeene 89 84 2 Restoring a Static Account LIST cic ccivesstercousissveactercaia tans saderecasdecascenmerenneraed 91 8 5 Editing Subscriber ACCOUM S i oa aadins iancavuitsedsdabiiectassdauistadsinaba raac
89. N ports 37 LED 36 local management 37 Location Identifier 104 log schedule 164 logs 163 164 formats 166 name 166 time interval 166 MAC Media Access Control 181 MAC Media Access Control Filter 32 MAC filter 175 Management Information Base MIB 172 manual firmware upgrade 216 mapping profiles to buttons on the statement printer 95 mask 266 Materials 4 Maximum Segment Size MSS 211 Maximum Transmission Unit MTU 210 merchant password 109 MIB 172 monthly account summary 244 mounting bracket 35 N NAT 65 153 Definitions 65 How it works 66 on LAN 153 What it does 66 What NAT does 66 NAT Network Address Translation 32 NAT address pool 69 NAT examples 67 NAT Mapping Types 67 NAT Pool 69 NAT enabled device 153 network cable 249 network management 32 Network Management System NMS 172 network number 266 network statistics 247 New 4 NMS 172 173 North America Contact Information 6 Norway Contact Information 6 O octet 265 online glossary 27 Operating Condition 4 276 Index VSG 1200 User s Guide P Parts 4 passthrough 149 destination URL or IP 151 subscriber computer IP or MAC 149 types 149 pin assignment 249 pin assignments 249 Plug and Play Internet Access 30 PMS 29 79 82 Based on Room 83 Based on Subscriber 83 charge modes 82 connection speed 84 port location mapping 82 type of 84 PMS billing 79 service selection messages 123 PMS port settings 84 PMS setu
90. ON 1 Check your Internet settings on your modem and or router 2 Make sure the subscriber enters the correct user name and password to log in to the VSG The user name and password are case sensitive Make sure the account is still valid Make sure there is no conflict in IP address assignment Refer to the appendix Chapter 29 Troubleshooting 229 VSG 1200 User s Guide 29 5 The Statement Printer This section is applicable when you purchase an external statement printer also known as an account generator printer I cannot print account information using a statement printer Table 82 Troubleshooting the Statement Printer STEP CORRECTIVE ACTION Make sure the statement printer is connected to a power source and is turned on Check that the statement printer is connected to the port labeled Console 1 2 3 Make sure there is enough printing paper in the statement printer 4 Check that you select Account Generator Device in the Console Type field in the System screen 5 4 Make sure you configure and associate a billing profile for the first button in the Dynamic Account Operator Panel screen The first button corresponds to the button on the statement printer 230 Chapter 29 Troubleshooting VSG 1200 User s Guide Appendix A Product Specifications Table 83 Product Specifications General Standard IEEE 802 3 10BASE T Ether
91. ON No This field displays the index number of an entry Source IP This field displays the IP address of the subscriber device on the LAN that is using the Address VPN Source MAC This field displays the MAC address of the subscriber device on the LAN that is using the Address VPN Translated IP This field displays the WAN IP address of the VSG to which the LAN IP address of the Address subscriber using the VPN was translated VPN Type This field displays the type of VPN connection that is being used IPSec or PPTP 24 7 LAN Device Status The LAN Devices Status screen displays the status of LAN devices configured in the LAN Devices screen refer to Chapter 19 LAN Devices on page 153 Click System Status and LAN Devices Status to display the screen as shown next This screen automatically updates every minute Figure 116 System Status LAN Device Status LAN Devices Status Virtual Port Device Device MAC se No Device Name Status 60001 60300 Device IP Address Server Port Address Application 1 B 3000 OK 60001 10 59 1 30 80 00 A0 C5 00 00 05 TCP 2 P662HW OK 60002 10 59 1 62 80 00 A0 C5 01 23 45 TCP The following table describes the labels in this screen Table 62 System Status LAN Device Status LABEL DESCRIPTION No This field displays the index number Device Name This field displays the name of the LAN device Click the device name to access web based management interface of t
92. PMS click System Status and PMS Transaction Figure 121 System Status PMS Transaction Log PMS Transaction Log HST lt MDS LS DA040726 T1151913 24 10 Static Route Table You can view the list of static routes configured in the Static Route Table screen Click System Status and Static Routing Table to display the screen Chapter 24 System Status 187 VSG 1200 User s Guide Figure 122 System Status Static Route Table Static Route Table No Destination IP Address Destination Subnet Mask Gateway IP Address ERAT 255 255 255 0 WAZ The following table describes the labels in this screen Table 64 System Status Static Route Table LABEL DESCRIPTION Static Route Table This table displays the static routes configured No This field displays the index number Destination IP This field displays the IP address of the final destination Address Destination This field displays the subnet mask of the final destination Subnet Mask Gateway IP This field displays the IP address of the gateway device Address Hop Count This field displays the cost of this static route 188 Chapter 24 System Status VSG 1200 User s Guide CHAPTER 25 Secure Socket Layer This chapter shows you how to setup and enable Secure Socket Layer SSL security on the VSG 25 1 About SSL SSL Secure Socket Layer security is a standard Internet protocol f
93. Page Preview Welcome You may now use the Internet IMPORTANT Make a note of your username and password for logging in later This will be your only opportunity to do so Note upper and lowercase letters This is your account information please keep this for your Internet Service Your username is XXXXXXXX Your password is XXXXXXXX Your usage time is XX XX XX Please activate your account before XXXX XXIXX XX XX XX Email this webpage to myself Use this account to LOGIN now 11 3 4 Fail Page You can customize the notification screen to display on the subscriber s computer when the credit card is not validated or the transaction is not successful Scroll down the Credit Card Customization screen and configure the Fail Page fields and click Apply to save the changes Figure 65 Credit Card Customization Fail Page Fail Page Customize the message for the fail page z sorRy our card could not be processed at this tii Notification Message 1 y p Max 160 characters naan Ne Please use your backspace button and try again wi Max 160 characters l Notification Message 3 Thank a hax 160 characters Try Again Try Again Button Max 40 characters clase Close Button Max 40 characters Q Preview of Fail Page Chapter 11 Credit Card Billing and Customization 115 VSG 1200 User s G uide The following table describes the labels in this screen Table 33 Credit
94. Run 2 In the Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your network adapter You should see your computer s IP address subnet mask and default gateway Windows 2000 NT XP 1 For Windows XP click start Control Panel In Windows 2000 NT click Start Settings Control Panel 256 Appendix G Setting up Your Computer s IP Address VSG 1200 User s Guide Figure 181 Windows XP Start Menu 5 Internet Explorer 7 My Documents fs Outlook Express Y Paint Files and Settings Transfer W B Command Prompt 2 My Music a Acrobat Reader 4 0 Ws My Computer Tour Windows xP E Windows Movie Maker B Control Panel 2 My Recent Documents gt 2 My Pictures a Printers and Faxes Help and Support Search All Programs gt W Run P Log OFf Turn OFF Computer untitled Paint 2 For Windows XP click Network Connections For Windows 2000 NT click Network and Dial up Connections Figure 182 Windows XP Control Panel amp Control Panel File Edit View Favorites Tools Help Q se X E JO Search gt Folders E Address gt Control Panel Vag Control Panel R 2 q Netwo Add Hardware B Switch to Category view Co ons Windows Update Controllers 3 Right click Local Area Connection and then click Properties Appendix G Setting up Your Computer s IP Address 257 VSG 1200 User s Guide Figure 183 Windows XP Contr
95. SG These rubber feet help protect the VSG from shock or vibration and ensure space between devices when stacking 2 1 2 Rack Mount Installation The VSG can be mounted on an EIA standard size 19 inch rack or in a wiring closet with other equipment Follow the steps below to mount your VSG on a standard EIA rack using the included rack mounting kit 1 Align one bracket with the holes on one side of the VSG and secure it with the bracket screws smaller than the rack mounting screws Similarly attach the other bracket Chapter 2 Hardware Installation and Connection 35 VSG 1200 User s Guide Figure 4 Rack Mount Attaching Brackets a 2 After attaching both mounting brackets position the VSG in the rack by lining up the holes in the brackets with the appropriate holes on the rack Secure the VSG to the rack with rack mounting screws Figure 5 Rack Mount Securing to the Rack 2 2 Hardware Connections The following sections describe the hardware connections of the VSG 2 2 1 Front Panel The console LAN and WAN ports the reset button and the LEDs are located on the front panel 36 Chapter 2 Hardware Installation and Connection VSG 1200 User s Guide Figure 6 Front Panel Reset Button WAN Wel UN ANI Nd iwo Iaio Iaio 1000 Ha I08 PMS LED WAN Port LAN Ports Port 2 2 1 1 Four LAN 10 100M Ports Ethernet 10Base T 100Base T networks use Ethernet cables with RJ 45 connectors The LAN ports
96. Section 17 4 Walled Garden on page 147 The VSG provides different formats in which you can customize the login screen Standard Redirect Advanced and Frame 12 2 Customizing Subscriber Login Screen To customize the subscriber login screen click Advanced Setting Customization and then Login Page to display the screen as shown next Chapter 12 Subscriber Login Screen 117 VSG 1200 User s Guide Figure 67 Customization Login Standard Title I Footnote M Copyright Background Color Redirect Redirect Login Page URL c Advanced Welcome Slogan Page Background Article Article Text Color Article Background Color Information Comments C Frame Top Frame Bottom Frame Service Selection customization Service Selection Message Purchase Unit Message Notification Message 1 Notification Message 2 Notification Message 3 Additional Remark Login Page Welcome vex 80 characters Please contact us if you have any ques ftx 240 characters Copyright c 2001 2002 All Rights Res tax 80 characters FFFFFF View Color Grid Standard Login Page Preview Code welcome None C Background Color FFFFFF View Color Grid ce C Use User Agreement s Article 000000 View Color Grid None C FFFFFF View Color Grid m m URL This frame will show the standard login page Please choose from the following service SE Mtx 80 characters How many units of I
97. Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products 4 ZyXEL Limited Warranty VSG 1200 User s Guide Safety Warnings 1 To reduce the risk of fire use only No 26 AWG or larger telephone wire 2 Do not use this product near water for example in a wet basement or near a swimming pool 3 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightening Safety Warnings 5 VSG 1200 User s Guide Customer Support Please have the following information ready when you contact customer support e Product model and serial number e Warranty Information e Date that you received your device Brief description of the problem and the steps you t
98. Socket Layer on page 189 for more information Select this option to activate SSL security By default SSL login security is disabled Administrator Idle Timeout Specify how many minutes between 1 and 1440 the web configuration can be left idle before the session times out After it times out you have to log in with your username and password again Very long idle timeouts may have security risks Note This does NOT apply to the SMT management session 62 Chapter 4 LAN WAN and Server Setup VSG 1200 User s Guide Table 10 System Setting Server continued LABEL DESCRIPTION DHCP Server Select the DHCP mode on the LAN Disable Select this option to disable DHCP server on the LAN DHCP Relay Select this option to set the VSG to forward client DHCP requests to a DHCP server on the LAN network Then configure the DHCP Server IP Address field DHCP Server IP Address If you select DHCP Relay enter the IP address of the real DHCP server DHCP Server Select this option to set the VSG to assign network information IP address DNS information etc to Ethernet device s connected to the LAN port s This is the default setting DHCP Pool Start IP Address Enter the first of the continuous addresses in the IP address pool The default is 10 59 1 2 based on the default LAN IP address of 10 59 1 1 DHCP Pool Size This field specifies the size or count o
99. TITLE FUNCTION 1 System Configuration Use this menu to set up general system setup 2 WAN Configuration Use this menu to configure the WAN port 3 LAN Configuration Use this menu to configure the LAN port 4 System Status Use this menu to view the current configuration of the VSG 5 Utilities Use this menu to perform firmware upgrades and change the login password Restart Use this menu to restart your VSG Logout Use this menu to log out of the SMT 8 Factory Defaults ser this menu to reset the VSG back to the factory default settings 26 4 Navigating the SMT Interface Familiarize yourself with the SMT operations before you attempt to modify the configuration Chapter 26 The SMT 201 VSG 1200 User s Guide 26 4 1 The Navigation Keys The following table describes the keystrokes that you use in the SMT screens Table 67 SMT Control Key Descriptions KEY DESCRIPTION ENTER To go to the selected menu ESC Press ESC and enter Y to discard any changes and return to the previous screen TAB To move to the next configuration field SPACE To toggle between field choices 26 5 General System Setup The System Configuration menu contains administrative and system related information From the Main Menu screen type and press ENTER to display the System Configuration menu as shown below Figure 139 SMT System Configuration System Name Doamin Name Console
100. TTA or open ree rrer perry ory repre OT ererer TE 273 16 Table of Contents VSG 1200 User s Guide List of Figures Figure 1 Application Internet Access for LAN Networks cecccceeeeeeeeeteeeeeesenaeees 33 Figure 2 Application Internet Access in Public Areas o ccc eeceeeeeeeeeeceeceeeeeeeeeeeeeeeeees 33 Figes Application Hotel issiedeusiscaseastsencqnercssssiessrdisacauseccactieusesietraueiisaastieniseesteanieseuids 34 Figure 4 Rack Mount Attaching Brackets scccsccccceteseecdssssneesdecssnnessanssnnnacdaeeneess 36 Figure 5 Rack Mount Securing to th Rack cncissccesscrtusccneidinaessacsiseesenordasetersaamnannese 36 Figure 6 FON Panel sciusissecaepcaisequrscaaiavind sean enccasbaiedimairineecdieniincuudniianrcenaveiins 37 2 ea Rem as g Reereh ereemer mene ro NITES Centr UC o UIT T re een meeer ena reer tren neny rrmetenUrenT mee ery 38 Figure 8 Entering IP Address in Internet Explorer cs seccesesseeeeeeeennneeeeeeeneeneees 41 Figure Web Configurator LOGIN dcnsisssseanorssasacniarrsdernrsstiamsniernennmmanaannte 42 Figure 10 Web Configurator Main Menu 22 ccceceeececseesneeecesessnsecessesnneeeeeussnenecnasneneaes 42 Figure 11 Navigation Panel ciicsscccccsccssccsecracdacesscsdaensseteauaissncneudaieinecdursseeeeuisssancedesiehans 43 Figure 12 Navigation Panels Screen specific Link Panel cc s cecceesseeeeeeeeseneeees 43 Figure 13 System Seting SYSIGINN in
101. This field displays the version of the firmware on the VSG 178 Chapter 24 System Status VSG 1200 User s Guide Table 57 System Status continued FIELD DESCRIPTION Concurrent User Limitation This field displays the maximum number of users that can log in simultaneously for Internet access WAN MAC Address This field displays the MAC address of the VSG on the WAN LAN MAC Address This field displays the MAC address of the VSG on the LAN WAN IP Settings WAN Port Mode This field displays the DHCP mode of the WAN port IP Address This field displays the IP address of the WAN port on the VSG Subnet Mask This field displays the subnet mask of the WAN port on the VSG Default IP Gateway This field displays the IP address of the default gateway of the WAN port on the VSG DNS Primary DNS Server This field displays the IP address of the primary DNS server Secondary DNS Server This field displays the IP address of the secondary DNS server DHCP DHCP Status This field displays the DHCP mode Server Relay or Disable on the LAN Server IP Address This field is visible when the DHCP Status is Server or Relay This field displays the IP address of the DHCP server on the network Start IP Address This field is visible when the DHCP Status is Server or Relay This field displays the first of the continuous addresses in t
102. USI 2 tcietieiieta aan eae ee 99 Table 29 System Setting Port Location Mapping sssesssseesssssssesssreersseeessresrseeerrnnasseeeanna 104 Table 30 Advanced Setting Credit Card cc ccsscsessecaseessssecaarveateecaaryeeshiaberaeen niesna 108 Table 314 Credit Card Customization Service Selection Page eeeeeeceeeeeereeeeen 112 Table 32 Credit Card Customization Successful Page ccscccccesscccceeeeseecceetentenees 114 Table 33 Credit Card Customization Fail Page c cccesssecccccetssccdeceesssecaceestsecscaceasecsse 116 Table 34 Customization Login Standard aise vise cde inne deaais eapeeendh tee aaderdenedionc beads 119 Table 35 Customization Login Screen Redirect cc cccccccccsssseccessssessscceesenessceereeeeeeeee 120 Table 36 Customization Login Screen Advanced ccccceeeeecccceesseeccceeeenseeceeeensneeaaes 121 Table 37 Customization Login Screen Frame saccatocadecincnrrcccnanreaieccisacnpralavsenemancarannenide 123 Table 38 Customization Service Selection Customization eeeeeeeeeeeeeeereeeeerreneeen 124 List of Tables 23 VSG 1200 User s Guide Table 39 Customization Information WindOW ccccccccssccccceesseccecerseseeceeeeesseeceenenseees 126 Table 40 Customization Account Printout c cccccssecccccssseensedeusssniedseussennsaceesstenbidineedeesaees 131 Table 41 Customization User Agreement Page 22 cccccseecceseeseeccceeeseseeceeeeeeneceseeeneeees 138 Table 42 Bandwidth Man
103. Using TFTP 1 Click System Tools and Configuration A screen displays as shown next 2 In the Backup section enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address field 3 Specify a file name for the configuration backup in the Text File Name field 222 Chapter 28 Configuration and Firmware Maintenance VSG 1200 User s Guide Figure 161 System Tools Configuration Backup using TFTP Configuration This feature can import your saved settings to this device or export the stored settings from this device to your PC Backup Click Backup to save the current system configuration to your computer TFTP Server IP Address Text File Name Restore To restore your stored system configuration to this device File Path Browse Apply TFTP Server IP Address Text File Name Apply Reset the system back to factory defaults I Keep subscriber profile I Keep port location mapping profile 4 Click Apply When the file transfer process is complete a screen displays as follows Figure 162 Configuration Backup TFTP Successful Success The Export Configuration has been transferred gt 28 3 3 Restore Configuration Using HTTP This section shows you how to restore a previously saved configuration Note This function erases the current configuration before restoring a previous back up configuration please do not attempt to restore unle
104. VSG 1200 Vantage Service Gateway User s Guide Version 1 08 1 2006 ZyXEL VSG 1200 User s Guide Copyright Copyright 2006 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners 2 Copyright VSG 1200 User s Guide Federal Communications Commission FCC Interference Statement This device complies with Part 15 of FCC rules Operation is subject to the following two conditions e This dev
105. VSG to perform NAT on the WAN You need to configure the NAT address pool for use with VPN connections on the WAN port The VSG automatically maps one more private IP addresses to one more public IP addresses for VPN packets The following table describes the NAT mapping types on the WAN for VPN packets Table 12 WAN NAT Mapping Types for VPN TYPE DESCRIPTION One to One For VPN connections to the same remote VPN device the VSG maps each private LAN IP address to one public WAN IP address One to Many For VPN connections to different remote VPN devices the VSG maps multiple private LAN IP address to one public WAN IP address 5 3 NAT Examples The following sections describe some NAT address mapping examples for VPN connections 5 3 1 Example 1 One to One The figure below shows an example where the two subscribers S1 and S2 tries to establish secure VPN connections to the same VPN server V1 at the same time For example the VSG is using a public IP address of 21 1 21 21 17 In this case the VSG performs One to One IP address translation on the WAN Figure 24 NAT Example One to One s2 fa V2 eN 2 Citemet O Z NA v1 The following table shows the address mapping Table 13 NAT Example One to One SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP S1 10 59 1 2 211 21 21 2 S2 10 59 1 3 221 21 21 3 2 All public IP address discussed are for examp
106. WAN Configuration Static or Dynamic IP Address FIELD DESCRIPTION WAN Type D S Enter D Dynamic to set the VSG to dynamically obtain an IP address and other P T network information IP address DNS information etc from a DHCP server on the WAN network This is the default setting Enter S Static to set the VSG to use a static or fixed IP address Then set the following fields IP Address This field is available when you select S in the WAN Mode field Enter the static IP address assigned to you by your ISP or network administrator Subnet Mask This field is available when you select D in the WAN Mode field Enter the subnet mask depending on your network needs The default is 255 255 255 0 Refer to Appendix H IP Subnetting on page 265 if you are implementing subnetting Default Gateway Enter the IP address of the default gateway Primary Enter the IP address of the DNS server s in the Primary DNS IP Address and or Secondary DNS IP Secondary DNS IP Address fields Address The default primary DNS server IP address is 168 95 1 1 You must specify a DNS server if you set the VSG to use a static WAN IP address At the S ave and return R eturn without saving M odify prompt type S and press ENTER to save the changes and return to the previous screen type R and press ENTER to discard all changes and return to the previous screen or type M and press ENTER to continue configuring the
107. Warranty Period 4 Web Configurator 32 recommended web browser 32 Web configurator Administrator login 42 web server port 203 Web Site 6 web based configurator 32 winipcfg 256 Workmanship 4 Worldwide Contact Information 6 Z ZyXEL Limited Warranty Note 4 280 Index
108. a DHCP server MTU Setting 1500 576 1500 WAN Port Mode C Use fixed IP address C PPPoE C PPTP The following table describes the LAN related fields in this screen Table 5 System Setting WAN LAN LAN Configuration FIELD DESCRIPTION LAN IP Address Enter the LAN IP address of the VSG in dotted decimal notation The default is 10 59 1 1 Subnet Mask Enter the LAN subnet mask in dotted decimal notation The default is 255 0 0 0 Chapter 4 LAN WAN and Server Setup 55 VSG 1200 User s Guide D gt Note You must restart the VSG if you change the IP address If you set the VSG as a DHCP server on the LAN the VSG will automatically change the LAN DHCP settings based on the new LAN IP address 4 7 WAN Configuration To configure the WAN settings on the VSG click System Setting and WAN LAN The WAN LAN screen varies depending on the settings in the WAN Port Mode field 4 7 1 Configuring WAN MAC Address Use the WAN LAN screen to configure the MAC address of the WAN port by either setting the VSG to use the factory default or specify the MAC address of a computer on the LAN Figure 19 System Setting WAN LAN WAN MAC Address WAN LAN IP Address 10 59 1 1 LAN Subnet Mask 255 0 0 0 Default O Change to oo foo 00 J00 foo 00 Get automatically from a DHCP server MTU Setting fi 500 676 1500 WAN MAC Address WAN Port Mode C Use fixed IP addres
109. account s GO Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page 94 Chapter 8 Static Subscriber Accounts VSG 1200 User s Guide CHAPTER 9 Dynamic Subscriber Accounts This chapter shows you how to set up and manage dynamic subscriber accounts 9 1 About Dynamic Subscriber Accounts Unlike a static account a dynamic account is not permanent Once the time allocated to a dynamic account is used up or a dynamic account remains un used after the expiration time the account is deleted from the account list automatically Dynamic accounts are automatically generated either by pressing a button on an external statement printer connected to the CONSOLE port or using the web configurator the Dynamic Account Operator Panel screen D gt Note You cannot manually add a dynamic account The following figure displays the links for accessing the dynamic account configuration screens when you click System Setting Accounting and Dynamic Account Figure 49 Dynamic Account Links Static Account Dynamic Account Dynamic Account Setting Dynamic Account Operator Dynamic Account List 9 2 Dynamic Account General Settings There are two ways you can create dynamic accounts on the VSG
110. age field and click Apply to save the changes Figure 59 Credit Card Customization Standard Login Screen Message ga Login Customize the additional credit card message for the standard login page Click here to b dit card Credit Card Message Platina ie anion 80 characters Q Preview of Standard Login Page Click Preview of Standard Login Page to display a preview screen Figure 60 Credit Card Customization Standard Login Screen Message Preview Welcome Username Password Please choose from the following service selection fi day 10 00 gt How many units of Internet access would you like to purchase p Please kindly note that there will be no refund once connectivity is confirmed Please note that the time block of selected service is based on continuous usage Please click ENTER to confirm your acceptance of the usage charge or CANCEL to exit The selected service charge will be posted directly into your guest folio Enter Cancel or click here to pay by credit card 11 3 2 Service Selection Page Specify the service selection and credit card messages to display on the subscriber login screen in the Credit Card Customization screen 110 Chapter 11 Credit Card Billing and Customization VSG 1200 User s Guide Figure 61 Credit Card Customization Service Selection Page Service Selection Page Customize the message for the service selection page Max 30 c
111. age return key ESC means the Escape key and SPACE BAR means the Space Bar e Mouse action sequences are denoted using a comma For example click the Apple icon Control Panels and then Modem means first click the Apple icon then point your mouse pointer to Control Panels and then click Modem e e g is a shorthand for for instance and 1 e means that is or in other words e The VSG 1200 Vantage Service Gateway may be referred to as the VSG 1200 or simply as the VSG in this User s Guide Preface 27 VSG 1200 User s Guide Graphics Icons Key Vantage Service Gateway Computer Notebook computer hma Server e UNNI DSLAM TH iii iy hii ij i li Telephone Switch c Statement Printer SP 200 Access Point ie 28 Preface VSG 1200 User s Guide CHAPTER 1 Getting to Know Your VSG This chapter introduces the features and applications of the VSG 1 1 Introducing the VSG The VSG Vantage Service Gateway is a rack mountable Internet Service Gateway that provides multiple subscribers easy Internet connectivity The VSG is ideal for office hotspot and hotel environments Hotspots are public areas such as airports hotels coffee shops where end users or subscribers can access the Internet at any time 1 2 Features Your VSG provides the following features to
112. agement Equal Share ccccccceesseccccceeesscccceeesssseceeenenseaees 143 Teele Por Pie eA 145 Table 44 Advertisement ssscccccacstersrecasrsesnccquuvixonncanaey een an EEn ENEE S 146 lables Waled Gardel a scisieacdis cdstvaasess damnnaurctn s inanasan anino E KAES da AAEE E KEARSE ENKEN ER 148 Table 46 Passthrough Subscriber IP and MAC Address cccccceceeeeeeeeeeeecaeeaeeeeeees 150 Table 47 Passthrough Destination URL and IP o ceeceeceeecesseceeceeeeeeeeeeeeeeeeeenseeeeeeeees 152 Wee Le aa sites ikerin aan veda e nina errad Mpa ene ia eaa 154 Table 49 Advanced Statio ROUTE a ccciiicssccascesuvrcascssesnecgavsestersauorseenecaaaeenmeradaeunecsaaeesniees 160 Tale BO LOGS VSO e 163 Toe cd MUR Eo haa ea caer eee teeter rere meer rrter rr tre erentr tere trren rerer errr terre eter ere 166 Table Be Logs Log FONTAN sol daar tesccstucesenticcvertnaviubess seneatdiyndecisebucd eqseaduons Ni e E ALn 166 Table 53 Advanced Session Trace isisesenseiiienninseindneniiuin nsn nnnei nenni aaea 168 Table 54 Session race Flle Fields scccniewcsidahepvaciasctaccdnstxoiniosoiton E 169 Tabes SNMP cairn A 173 Toeg MAC FNE siase eaa A aE EEEE 176 Tables System SAWS arnriser anasido oen b ia a EE 178 Table Se Cunan Usa Wat ocsnaniano nitions mien ineatiledatinnde 180 Table S9 DACP CIGME currintin nanan NN E 181 Table GO Sessi n LIST cesia E cearsauel aaniasuedl gadieesdae 182 Tee GT FROTADI sciis i aa aA 183 Table 62 System Status
113. aler if you don t have one 2 Set the function of the console port on the VSG for statement printer connection see Section 3 5 General System Setting on page 44 3 Connect the SP 200 to the CONSOLE port on the VSG see Section 2 2 Hardware Connections on page 36 4 Turn on the power to the SP 200 Refer to the user s guide that comes with your SP 200 for more information Key Combination The following table lists the key combination to print each report Refer to Figure 51 on page 97 for button labels on the SP 200 D gt Note You must press the key combination on the SP 200 within five seconds to print Appendix E Report Printing Using the SP 200 243 VSG 1200 User s Guide Table 88 SP 200 Report Printing Key Combination REPORT TYPE KEY COMBINATION Daily Account Summary ABCAA Monthly Account Summary ABCBB System Status ABCCC Network Statistics ABCAB The following sections describe each report printout in detail Daily Account Summary This report shows the username and price for the subscriber account s that is created for the current day Key combination ABC AA The following figure shows an example Figure 171 SP 200 Daily Account Daily Account 2004 10 28 Username Price 9v269m55 10 00 bwh2y943 20 00 TOTAL ACCOUTNS 2 TOTAL PRICE 30 00 2004 10 28 14 12 11 End Monthly Account Summary This report
114. alling the SSL Security Certificate First Security Alert oo eee 193 Figure 127 Installing the SSL Security Certificate Second Security Alert eee 193 Figure 128 Installing the SSL Security Certificate View Certificate 00 eeeeeeeees 194 Figure 129 Installing the SSL Security Certificate Certificate Import Wizard 4 194 Figure 130 Certificate Import Wizard LOCatON ccccicssscccinsseciecausscorsmesecas senctsteeonmcanners 195 Figure 131 Certificate Import Wizard FISH wicsescacisasinnccsusatannccusinstadervuieinnnsaveuasnsaareunsinneces 195 Figues 132 Root Cerificate SOO ccicicreniiameaminaeasenod Rendered 196 Figure 133 Certificate import Wizard dashisncinieniwikatAckimiGaibniaatineinis 196 Figure 134 Certificate Detailed Information esaeessieesessseeeeerrressrinnsnsernnaeernnnnnnseeennneeeena 196 Figure 135 Secunty Alert Trusted sacdescrcasuesccsrcausecescranavensctnacaseasucnecaestatbnesesecsenmmreenneds 197 Figure 136 HyperTerminal Communication Parameter Settings Example 200 Foue ior SME LOJN SGGEN acmeicuinusnudmeinueinrdei nua nian 200 Figure 1380 SME Man Ment serisinin RS 201 Figure 139 SMT Syster Configuration s e ssssssseisiuiksrandur innreda nnna naan e a 202 Figure 140 SMT Change Administrator Password _ ccccsseeceeeeeseeneeeeeeseeeeeeeennnneeees 203 Faw 14 SMERI ari 204 Figure 142 SMT Reset to Factory Defaults aassseesrseeerreresseeerreerrrnnsssesnneaerrrnansecenreeeen 205 Figure 1
115. ame in the Local PC File Path field or click Browse to locate it 5 Click Apply to start the file transfer process 6 When the file transfer is completed successfully the following message displays and the VSG automatically restarts to complete the firmware upgrade process Figure 150 Web Configurator Firmware Upgrade Successful This System is rebooting Please wait for 30 seconds 7 After the VSG finishes restarting access the web configurator again Check the firmware version number in the System Status screen 28 2 1 2 Manual Firmware Upgrade via a TFTP Server Follow the steps below to upload the firmware using the web configurator 1 Download the latest firmware from www zyxel com and store it ina TFTP server Unzip the file if it is zipped 216 Chapter 28 Configuration and Firmware Maintenance VSG 1200 User s Guide 2 Runa TFTP server program and specify the location of the firmware file and the communication mode Refer to the documentation that comes with your TFTP server program for instructions 3 Access the web configurator Refer to the section on accessing the web configurator for instructions 4 Click System Tools Firmware and the Manual Firmware Upgrade link to display the screen as shown Figure 151 Firmware Upgrade Manual Using a TFTP Server Manual Firmware Upgrade To upgrade the firmware click Browse to locate the firmware file and click Apply or use remote TFTP server Local PC F
116. ample File to display an example Enter the name of the check file Frequency Set how often Weekly Daily or Hourly you want to have the VSG check for new firmware and upgrade to new firmware if available default Weekly Then select the day applies only when you select Weekly the hour applies when you select Daily or Hourly and the minute that you want the VSG to do the check and upload Apply Click Apply to save the changes 28 2 2 Firmware Upgrade Using SMT Note You must run a TFTP server on a computer where a firmware file is stored to perform file upload Follow the steps below to configure the TFTP settings in the SMT You must still have a WAN LAN connection between the VSG and the TFTP server computer at the same time 1 Connect the computer directly to the VSG through the console port Refer to the section on establishing a console port connection for more information 2 In the SMT main menu type 5 and press ENTER to display the Utilities Menu screen Figure 155 SMT Utilities Main Menu Utilities Menu 1 Firmware Upgrade 2 Change Password 3 Return to Main Menu Enter selection Enter a numeric between 1 and 3 3 Type 1 and press ENTER to display the Firmware Upgrade screen 4 Enter the IP address of the computer running the TFTP server in the TFTP Server IP Address field 5 Specify the name of the firmware file in the Download Filename field Chapter
117. and restart the VSG when prompted 3 Click Authentication in the Configuration Menu panel and select Enable in the SSL Login Security field Chapter 25 Secure Socket Layer 191 VSG 1200 User s Guide Figure 125 System Setting Authentication Activate SSL Login Authentication Configuration Authentication Type No Authentication User Agreement Redirect URL Link Co Standard User Agreement page CAS Hiton HSIA Gateway Type GEN z Property Code 6 characters Property ZIP l 4 10 characters Redirect URL Link http hsia hamptoninn com hsia serviet Autt Built in Authentication Three pre configured options are provided for easy setup Select an option that best suits your network needs You must then proceed to configure the Billing and Accounting settings to complete your setup Current preset option Scenario C Select option RADIUS Accumulation Time to Finish No idle timeout Server IP address Authentication Port Primary RADIUS Server i Accounting Port Shared Secret Server IP address Secondary RADIUS Authentication Port Server Accounting Port Shared Secret TTT Retry Attempts when ls Primary failed x Disable Accounting Service C Enable Update every fo Min s CHAP gt Vendor Code fo I Send VSA together with Authentication Request Authentication Method Vendor Specific Attribute Idle Time Out E Min s 1
118. arting the VSG Note You must restart the VSG every time you change the system IP address or upload a firmware or configuration file In the Main Menu screen click System Tools Restart and click Apply Figure 16 System Tools Restart Restart To Restart the system click Apply 50 Chapter 3 The Web Configurator VSG 1200 User s Guide 3 9 Logging Out of the Web Configurator In the Main Menu screen click System Tools Logout and click Apply to exit from the web configurator Figure 17 System Tools Logging Out Logout To Log out of the web configurator click Apply Chapter 3 The Web Configurator 51 VSG 1200 User s Guide 52 Chapter 3 The Web Configurator VSG 1200 User s Guide CHAPTER 4 LAN WAN and Server Setup This chapter shows you how to configure LAN and WAN ports and server settings 4 1 Factory Ethernet Defaults The Ethernet parameters of the VSG are preset to the following values 1 WAN IP address of 192 168 1 1 with subnet mask of 255 255 255 0 2 LAN IP address of 10 59 1 1 3 DHCP server enabled on the LAN with a 252 client IP address pool starting from 10 59 1 2 These parameters should work for the majority of installations If you wish to change the factory defaults or to learn more about TCP IP please read on 4 2 LANs and WANs A LAN Local Area Network is a computer network limited to the immediate area usually the same building or floor of a bu
119. ation 1 and 10080 minutes LAN Devices Id lt MAC Address gt LAN Device Alarm lt Device name FAIL gt When the VSG Alarm cannot connect to an attached LAN device Administrator Id lt MAC Address gt Administration Access Fail lt Fail Each time a access Fail message User IP Username gt system login Where attempt fails Fail message Bad Username Password Unauthorized IP Exceeded Maximum Login Note If Fail message Unauthorized IP and no user name can be obtained then Username None If Fail message Exceeded Maximum Login then Username Administrator Supervisor Accounting Operator NAT Pool Id lt MAC Address gt NAT Pool Exhausted lt Type gt When no IP Exhausted IP where address or port is Port available for Type NAT pool IP address NAT Port number additional NAT mapping 21 2 Session Trace You can set the VSG to send session information of subscribers accessing the Internet The VSG records the session information and stores it temporary Once the session trace information reaches a maximum of 50 records or the specified time period is reached the VSG sends the session information to the specified TFTP server 21 2 1 Configuring Session Trace To configure the VSG to send subscriber session information click Advanced Session Trace to display the screen as shown Chapter 21 Syslog and Session Trace 167 VSG 1200 User s Guide Figure 106 Advanced Session
120. ation of the syslog server on the LAN Server MAC Enter the MAC address of the syslog server on the LAN Address Syslog on WAN Select this check box to specify a syslog server on the WAN Chapter 21 Syslog and Session Trace 163 VSG 1200 User s Guide Table 50 Logs Syslog continued LABEL DESCRIPTION Server 1 IP Enter the IP address of the first syslog server on the WAN in dotted decimal Address notation Server 2 IP Enter the IP address of the second syslog server on the WAN in dotted decimal Address notation Apply Click Apply to save the settings 21 1 2 Configure Log Settings To specify which logs the VSG is to send and the schedule for when the VSG is to send the logs click Advanced Logs and click the Log Settings link 164 Chapter 21 Syslog and Session Trace VSG 1200 User s Guide Figure 105 Logs Log Settings System Syslog Syslog Name l System Information I System Boot Notice System Account Activity Information Accounting Syslog Syslog Name I Account Created l Subscriber Trace M Logged in Users M User Agreement Syslog Syslog Name M Billing Log LAN Devices Management Syslog Syslog Name T LAN Devices Information T LAN Devices Alarm Alert Syslog Syslog Name I Administration access Fail NAT Pool exhausted IP Port Log Settings Description A log including the system informatio
121. ber s computer SourcePort This is the source port number of the subscriber DestIP This is the destination IP address the subscriber accesses DestPort This is the destination port number for this session Chapter 21 Syslog and Session Trace 169 VSG 1200 User s Guide 170 Chapter 21 Syslog and Session Trace VSG 1200 User s Guide CHAPTER 22 SNMP This chapter shows you how to set up SNMP 22 1 SNMP Overview Simple Network Management Protocol SNMP is a protocol used for exchanging management information between network devices SNMP is a member of the TCP IP protocol suite Your VSG supports SNMP version one and version 2 The next figure illustrates an SNMP management operation Figure 108 SNMP Management Model MANAGER SNMP AGENT AGENT AGENT L Managed Device Managed Device Managed Device An SNMP managed network consists of two main components agents and a manager An agent is a management software module that resides in a managed device An agent translates the local management information from the managed device into a form compatible with SNMP The manager is the console through which network administrators perform network management functions It executes applications that control and monitor managed devices Chapter 22 SNMP 171 VSG 1200 User s Guide 22 1 1 The managed devices contain object variabl
122. bscriber database Connect an access point AP to bridge the wired and the wireless network allowing wireless stations to access the Internet through the VSG Figure 2 Application Internet Access in Public Areas Ba i i Ss lt a Se Chapter 1 Getting to Know Your VSG 33 VSG 1200 User s Guide 1 3 3 Hotel Application with PMS The following figure depicts an example where the VSG is used in a hotel to provide Internet service as one of their in room services Billing is done through an existing PMS in the hotel Figure 3 Application Hotel pse Internet 34 Chapter 1 Getting to Know Your VSG VSG 1200 User s Guide CHAPTER 2 Hardware Installation and Connection This chapter shows you how to install the VSG and make hardware connections 2 1 Installation Options The following sections describe the different installation options Note Do NOT block the ventilation holes and leave adequate space on the rear and sides of the VSG during hardware installation or when stacking 2 1 1 Desktop Installation 1 Make sure the VSG is clean and dry Set the VSG on a smooth space strong enough to support the weight of the VSG and the connected cables Make sure there is a power outlet nearby 2 Make sure there is enough clearance around the VSG to allow air circulation and the attachment of cables and the power cord 3 Attach the rubber feet to each corner on the bottom of the V
123. ce the system was last restarted HOST This field displays the description name of the VSG for identification purposes FRMW This field displays the version of the firmware on the VSG BTRM This field displays the version of the bootrom WAMA This field displays the MAC address of the VSG on the WAN LAMA This field displays the MAC address of the VSG on the LAN WATP This field displays the mode of the WAN port WAIP This field displays the IP address of the WAN port on the VSG WASM This field displays the subnet mask of the WAN port on the VSG WAGW This field displays the IP address of the default gateway of the WAN port on the VSG PDNS This field displays the IP address of the primary DNS server SDNS This field displays the IP address of the secondary DNS server 246 Appendix E Report Printing Using the SP 200 VSG 1200 User s Guide Table 89 SP 200 System Status continued LABEL DESCRIPTION DHCP This field displays the DHCP mode DHCP Server Relay or DHCP Disable on the LAN DHSP If the DHCP field is DHCP Server this field displays the first of the continuous addresses in the IP address pool If the DHCP field is DHCP Relay this field displays the DHCP server IP address DHEP This field is visible when the DHCP is DHCP Server This field displays the end of the continuous addresses in the IP address pool DHLT This field is visible when the DHCP is DHCP Server This field displays
124. cess for a certain period within the allocated time For example if Joe purchases a one hour time to finish account He starts using the Internet for the first 20 minutes and then disconnects Internet access to go to a 20 minute meeting Then he only has 20 minutes left on his account 6 1 4 Built in Authentication The built in authentication method is useful if you do not have a RADIUS server You can use the built in subscriber database to manage the subscribers With the built in authentication the VSG provides three sets of preconfigured scenarios that you can choose for easy and simple setup For billing use either a PMS or the built in billing mechanism to set up accounting information 6 1 5 RADIUS The VSG supports Remote Authentication Dial In user Service RADIUS By integrating RADIUS with the VSG you can set up the subscriber database on the RADIUS server In addition to subscriber information the subscriber database may hold the Internet usage time period each subscriber is allocated For example when a subscriber logs in the RADIUS server will send the time allocation information such as session time out to the VSG which uses this information to control the subscriber s connection 6 1 5 1 RADIUS Accounting The VSG sends accounting start and accounting stop messages to the RADIUS server which uses these messages to accurately track subscriber Internet usage 72 Chapter 6 Authentication VSG 1200 Us
125. ch comans 3 For dynamically assigned settings select Using DHCP Server from the Configure list Appendix G Setting up Your Computer s IP Address 261 VSG 1200 User s Guide 4 For statically assigned settings do the following From the Configure box select Manually Type your IP address in the IP Address box e Type your subnet mask in the Subnet mask box e Type the IP address of your VSG 1200 in the Router address box 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Turn on your VSG 1200 and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu and click System Preferences to open the System Preferences window Figure 189 Macintosh OS X Apple Menu Grab File Edit Capt About This Mac Get Mac OS X Software System Preferences Dock Location 2 Click Network in the icon bar e Select Automatic from the Location list e Select Built in Ethernet from the Show list e Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list 262 Appendix G Setting up Your Computer s IP Address VSG 1200 User s Guide Figure 190 Macintosh OS X Network co nome Network lt lt a Lal 5 mes Show All Displays Network Startup Disk Location Automatic E Show Built in Eth
126. col TCP IP Properties window the General tab in Windows XP Appendix G Setting up Your Computer s IP Address 259 VSG 1200 User s Guide e Click Obtain DNS server address automatically if you do not know your DNS server IP address es e Ifyou know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them Figure 186 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click OK to close the Local Area Connection Properties window 10Turn on your VSG 1200 and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then c
127. d Certificate File Private Key File SSL Certificate Download CN Browse D Browse The following table describes the labels in this screen Table 65 SSL Certificate Download LABEL DESCRIPTION Password Enter the secret password you used when applying for the certificate Note This password must be the same as the one you entered at the CA s site when creating a certificate Certificate File Specify the certificate sent to you by a CA Private Key File Specify the file that holds the private key Apply Click Apply to start the file transfer process 25 3 Activating SSL Security Follow the steps below to activate the SSL security in the VSG 1 Click System Setting Servers in the navigation panel and select the SSL Security check box in the Web Server field 190 Chapter 25 Secure Socket Layer VSG 1200 User s Guide Figure 124 System Setting Server Configuration Enable SSL Security Server Server Port eo M SSL Security Web Server Administrator Idle Timeout 5 Mins 1 1440 Disable DHCP Relay DHCP Server IP Address DHCP Server IP Pool Starting Address fi0 59 1 2 DHCP Server Pool Size 253 Max 1024 Lease Time fi 440 Minutes Primary DNS Server 1686 95 14 Secondary DNS Server IP Address or Domain Name Email Server Redirect SMTP Port 25 25 2500 2599 2 Click Apply to save the changes
128. d field maximum 65535 seconds When disconnected the VSG will attempt to bring up the connection after the redial period Chapter 4 LAN WAN and Server Setup 59 VSG 1200 User s Guide 4 7 5 PPTP Point to Point Tunneling Protocol PPTP is a network protocol that enables transfers of data from a remote client to a private server creating a Virtual Private Network VPN using TCP IP based networks PPTP supports on demand multi protocol and virtual private networking over public networks such as the Internet Figure 22 System Setting WAN LAN PPTP WANILAN IP Address fi 0 59 1 1 LAN Subnet Mask 255 0 0 0 Default C Change to oo 00 oo foo foo foo Get automatically from a DHCP server WAN MAC Address C Use fixed IP address PPPoE PPTP PPTP Local IP Address PPTP Local Subnet Mask PPTP Local Default Getway WAN Port Mode PPTP Server IP Address Username Password PPP MTU Setting 1460 option TCP MSS Setting 1400 option Connection ID Name option Connect on Demand Max Idle Time 10 Min C Keep alive Redial Period 30 Sec 60 Chapter 4 LAN WAN and Server Setup VSG 1200 User s Guide The following table describes the related fields in this screen Table 9 System Setting WAN LAN PPTP FIELD DESCRIPTION WAN Port Mode PPTP Select this option to activate PPTP support Refer to Section 4 7 5 PPTP on
129. d in the Enter the new password field and press ENTER 5 Re type your new system password in the Confirm the new password field for confirmation and press ENTER 6 Save the settings kI Note Note that as you type a password the screen displays an asterisk for each character you type 26 7 Restarting the VSG Follow the steps below to restart the VSG 1 In the main menu type 6 and press ENTER A screen displays prompting you to confirm Figure 141 SMT Restart Restart System Y N 2 Type Y and press ENTER to restart the VSG Otherwise type N and press ENTER to cancel the action and return to the main menu 26 8 Reset the VSG to Factory Defaults If you forgot your administrator login user name and password you have to use the RESET button to reset the VSG back to the factory defaults Refer to Chapter 2 Hardware Installation and Connection on page 35 Resetting the VSG restores all system configuration back to the factory defaults However you may retain the subscriber account information Note All system settings will be lost once you reset to the default settings Note Press ESC to return to the Main Menu screen Follow the steps below to reset the VSG back to the factory defaults 1 In the main menu type 8 and press ENTER A screen displays prompting you to confirm 2 Type Y and press ENTER to reset the VSG 204 Chapter 26 The SMT VSG 1200 User s
130. d to display a list of web friendly colors and corresponding hexadecimal values Agree Button Enter the label name for the button the subscribers click to accept the service usage agreement before they can access the Internet Disagree Button Enter the label name for the button the subscribers click to decline the service usage agreement They will not be able to access the Internet Standard User Agreement Page Preview Click this link to preview the standard user agreement screen in a new browser window Apply Click Apply to save the changes The following figure shows a user agreement page example Figure 87 User Agreement Page Example Example Type your message text here User Agreement Page Agree Do not agree Chapter 15 User Agreement Page 139 VSG 1200 User s Guide 140 Chapter 15 User Agreement Page VSG 1200 User s Guide CHAPTER 16 Bandwidth Management This chapter describes the bandwidth feature and shows you how to configure bandwidth control 16 1 Bandwidth Management Overview Bandwidth management allows you to control the amount of outbound and inbound traffic on the LAN This helps reduce delays and dropped packets due to busy network traffic On the VSG outbound traffic refers to network traffic coming from a LAN port to the WAN port whereas inbound traffic refers to network traffic coming from the WAN port to a LAN port 16 1 1 Band
131. ddress Select Any to use any computer to access the web configurator on the VSG Select Specify and then enter the IP address es or a range of IP addresses of the computer s that is allowed to log in to configure the VSG Multicast Pass Through Select Enable to allow multicast traffic to pass through the VSG This may affect your network performance Select Disable to prevent any multicast traffic from passing through the VSG This is the default setting Allow remote user to ping the device Select Enable to respond to Ping requests from the LAN or WAN interface Select Disable to not respond to Ping requests from the LAN or WAN interface SSL Certificate Certificate Secure Socket Layer SSL security allows you to create a secure connection between the VSG and the client computer s Select Default to use the default system generated SSL certificate Select Custom Certificate to use a certificate obtained from a certificate authority Refer to Chapter 25 Secure Socket Layer on page 189 for more information Apply Click Apply to save the changes 3 6 System Login Accounts There are four system accounts that you can use to log in to the VSG administrator account manager supervisor and super subscriber e The administrator account allows you full access to all system configurations The default administrator user name is admin and password 1234 Chapter 3 The Web Config
132. deseunandadpia 164 212 SESSION WAC ccc neiieee ene ee ea 167 21 2 1 Configuring Session Trace sii j2 ee teagesteais arenes esters eevee ees 167 21 2 1 1 Session Trace Filename Convention c cceeesseeeeeeteeeeeeenees 168 Chapter 22 a PUI EEE E E A E E E E E 171 221 SNMP VEO cxcctiicecatcisesnucioniectousessnceswtaudiuilantsabdercautaaguissualidiwtensseadneeessdts 171 22 1 1 Network Management System NMS cceeeeeeeeteeeeeeeenteeeeeeeeaaes 172 Tee A ONP a aN 172 Chapter 23 MAC FINO cca 175 20l About the MAC FRG rroia O a errr rE 175 23 2 Connie he MAC FIGI sescrnicnnininnin nan 175 Chapter 24 ayate A S a a ey Sept ree ene tree rer eter re Senet 177 24 1 About System SINUS sc ccsvscnsntvesivetacrtesvurpsnteisurpsntrewiaenreieiuupeniainiutetasivneenes 177 24 2 View System Information sasiccwtsncienncadadeceidaatacsaipaadedeatinaiatanceaniadadilammaaaladiandans 177 24 3 Cune User List sccsdccctetcevicsetch aniseed aeaieo a ede dann ebneri 180 A DHCP CIONS iriran eia A 181 2o So SION LEK aire 181 PASS NAT POOL TADIG currere vie aidera E Ei 182 24 7 LAN Device Stals escran eaa aaa a aada aiai aaie 183 24 7 1 Accessing the LAN Deyvic seesnrsecnenscninirsnniihi nnman 184 AES UN LOE sinin 184 24 G1 Biling Logs BackUp scisrrmirerrnieinriasir sxnmaeanlsthnientaenprideda KARNA E aE 185 24 9 PMS Transacthom lt ccgiucs cnc ce cit reais dusnsescdovas anti a aE a Dni EE E 187 24 10 Slate Roote Table nissana aai A 187 Chapter 25 Secure SO
133. dows XP e Ifyou have a dynamic IP address click Obtain an IP address automatically 258 Appendix G Setting up Your Computer s IP Address VSG 1200 User s Guide e Ifyou have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields Click Advanced Figure 185 Windows XP Advanced TCP IP Settings Advanced TCP IP Settings CIP Settings DNS WINS Options IP addresses IP address Subnet mask DHCP Enabled Default gateways Gateway Metric Automatic metric 6 If you do not know your gateway s IP address remove any previously installed gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses Inthe IP Settings tab in IP addresses click Add e In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add e Repeat the above two steps for each IP address you want to add e Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric e Click Add e Repeat the previous three steps for each default gateway you want to add e Click OK when finished 7 In the Internet Proto
134. dwidth in the field provided Downlink Bandwidth Limitation To use a pre defined option select the first option and choose a bandwidth from the drop down list box To manually set the bandwidth select the second option and specify the bandwidth in the field provided Reset Click Reset to restart configuring this screen again Apply Click Apply to save the changes 7 2 PMS Property Management System Many hotels use a PMS device to perform in room billing for services such as room service mini bar pay per view TV or telephone that the guests use With PMS the VSG allows subscribers to purchase additional time units online In addition subscribers can select from a number of different billing plans To use PMS for billing first connect the VSG to a PMS device using the PMS port refer to Chapter 2 Hardware Installation and Connection on page 35 then configure the PMS settings on the VSG 7 2 1 Port Location Mapping Charge Modes When you activate port location mapping and PMS on the VSG two charge modes are available per room and per subscriber Chapter 7 Billing Profiles and PMS Configuration VSG 1200 User s Guide Select Based on Room when location is important If a subscriber disconnects from one location and reconnects in another location the VSG prompts for the user name and password again Select Based on Subscriber to allow a subscriber to freely move betw
135. e Acca First Login Expiration Status Delete r i 2004 10 22 2004 10 23 1 Cindy cindy 1 Profile 1 1 12 00 28 12 00 28 Online 2 VIP vip None 0 Offline O Delete AIl WGO 1 F Page W First 4 Previous Next gt End W The following table describes the labels in this screen Table 26 Static Account List LABEL DESCRIPTION Refresh Click Refresh to update this screen Backup Click Backup to backup the account information to a computer Print List Click Print List to print ALL account information on a printer connected to the computer you use to access the web configurator Note This does NOT display a print preview window No This field displays the index number Username This field displays the account user name Click the heading to sort the entries in ascending or descending order based on this column Password This field displays the account password Billing Profile This field displays the name of the profile associated to the account Concurrent This field displays the number of users are currently using this account for Internet Access access First Login This field displays the time a subscriber logs in using the account Expiration This field displays the time the account becomes invalid Status This field indicates whether the account is currently is use Online or not Offline Delete Click Delete All to remove all accounts Click Delete to remove the selected
136. e 37 Customization Login Screen Frame FIELD DESCRIPTION Frame Select this option to configure and set the VSG to display the subscriber login screen in two frames Top Frame Enter a web site address in the URL field for example http www zyxel com Bottom Frame The bottom frame of the subscriber login screen displays the default login prompt You cannot configure this part of the screen The following figure shows a framed subscriber login screen example Figure 74 Subscriber Login Screen Example Frame Address sw Ay ot agt ZyXEL Corporate News Product Support Where to Buy Contact Us v Go snaatt Sy Global Search ZyXEL Internet Security Appliancemm New Product What s New Solution Center ZyWALL 5 Cetobet 2 ao P 334 wins 2004 Business Residential y i ZyXEL Announces ZyWALL Remote Security SOHO tfirewall Best Internet Security Appliance Client budget award from A Actoher 41A NNA Mikradatarn fF Lh Welcome Username l Password l Enter Cancel or click here to pay by credit card El bone fe tern 12 2 5 Service Selection Messages The service selection messages are available in the subscriber login screen only when you configure the VSG to use PMS billing Chapter 12 Subscriber Login Screen 123 VSG 1200 User s Guide Figure 75 Customization Service Selection Customization Purchase Unit Message No
137. e Login Screen Configuration screen select Redirect Figure 70 Customization Login Screen Redirect C Redirect Redirect Login Page URL Code The following table describes the related fields Table 35 Customization Login Screen Redirect FIELD DESCRIPTION Redirect Select this option to redirect the subscriber to another login screen Redirect Login Page URL Specify the web site address to which the VSG directs the subscribers for logins Code Click Code to display the source code of the web page you specify above 120 Chapter 12 Subscriber Login Screen VSG 1200 User s Guide 12 2 3 Advanced Subscriber Login Screen Use the Advanced login screen option to customize a login screen where you can create a welcome slogan and add advertising information Figure 71 Customization Login Screen Advanced C Advanced Article Article Article Color Welcome Slogan Welcome Page Background Information Comments None C Background Color FFFFFF wiew Color Grid G z C Use User Agreement s Article Text Color 000000 View Color Grid Background None FFFFFF View Color Grid The following table describes the related fields Table 36 Customization Login Screen Advanced FIELD DESCRIPTION Advanced Select this option to set the VSG to display the advanced subscriber login screen Welcome Slogan Enter a welco
138. e vendor specific attributes supported Overview With RADIUS server authentication you can define vendor specific attributes VSAs in addition to the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866 A VSA is an attribute value pair that is sent between a RADIUS server and the VSG It is necessary you define the VSAs on the RADIUS sever if you want the VSG to perform any of the additional functions listed below e Limit Download bandwidth per subscriber Limit Upload bandwidth per subscriber Limit Total traffic bandwidth allowed per subscriber e Specify advertising web site per subscriber e Enable disable SMTP redirect Note Before you can make use of these functions configure the proprietary VSAs on the RADIUS server Refer to the documentation that comes with your RADIUS server for more information VSG 1200 Supported VSAs The following table describes the VSGs specific to the VSG 1200 Appendix D Vendor Specific Attributes 239 VSG 1200 User s Guide Table 86 VSG 1200 Supported VSAs NO NAME DESCRIPTION TYPE VALUE Traffic Limit This attribute defines total bandwidth in Mbytes allowed for a subscriber Internet access is based on the total upload download bandwidth regardless of the account expiration time This attribute is supported when you set the VSG to use an external RADIUS server for user authentication in accumulation mode Integer maximum 4095
139. e web server port on the manageable switch Chapter 19 LAN Devices 155 VSG 1200 User s Guide Figure 99 LAN Devices Example 1 LAN Devices Polling Interval fi Min s No ievice Hame Virtua Port Device Device Device i i 60001 60300 IP Address Server Port MAC Address 1 ZyAIR AP 60001 fiosa12 feo fooancsoi2345 TCP 2 JE5 2008 Switch e0002 105913 fen 00001C01 0186C TCP 3 p B EE Application To access the web based management interface enter the WAN IP address of your VSG and the virtual port number of the LAN device separated by a colon In this example to access the access point AP enter http 192 168 1 1 60001 where 192 168 1 1 is the WAN IP address of the VSG The login screen of the LAN device management interface should display You can also access the LAN devices through the VSG web configurator refer to Section 24 7 1 Accessing the LAN Device on page 184 for more information 19 2 2 Specifying an Inside Server Example Let s say you have a web server behind the VSG as shown in the next figure Figure 100 LAN Device Remote Management Example 2 S X O n m L ai r Web Server see J IP 10 59 1 10 VSG I MAC 00 50 BA 6D 22 96 Server Port 80 In the LAN Device Management screen you map virtual port 60001 to the server port 80 on the web server Figure 101 LAN Devices Example 2 LAN Devices Polling Interval fi Min s V
140. echnologies such as ADSL The PPPoE driver on the VSG is transparent to the computers on the LAN which see only Ethernet and are not aware of PPPoE thus saving you from having to manage PPPoE clients on individual computers PPTP Support Point to Point Tunneling Protocol PPTP is a network protocol that enables secure transfer of data from a remote client to a private server creating a Virtual Private Network VPN using a TCP IP based network PPTP supports on demand multi protocol and virtual private networking over public networks such as the Internet Subscribers can use PPTP to connect to a broadband modem to achieve access to high speed data networks via a familiar dialup networking user interface 4 Port Switch A combination of switch and Internet gateway makes your VSG a cost effective and viable network solution You can connect up to four computers to the LAN ports on the VSG without the cost of a hub To connect more than four Ethernet devices attach a hub or switch Reset Button Use the reset button to restore the VSG back to its factory defaults Plug and Play Internet Access The VSG provides Internet access to attached computer s without extra software installation or computer configuration In addition with transparent proxy the VSG resolves any incompatible proxy settings Port Forwarding Use this feature to forward incoming service requests to a server on your local network 30 Chapter 1 Getting to Know Your
141. ed a block of addresses specifically for private use refer to Section 4 4 2 Private IP Addresses on page 54 please do not use any other number unless you are told otherwise Let s say you select 192 168 1 0 as the network number which covers 254 individual addresses from 192 168 1 1 to 192 168 1 254 zero and 255 are reserved In other words the first three numbers specify the network number while the last number identifies an individual computer on that network The subnet mask specifies the network number portion of an IP address 4 4 2 Private IP Addresses Every machine on the Internet must have a unique address If your networks are isolated from the Internet for example only between your two branch offices you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks 10 0 0 0 10 255 255 255 1722162020 172 312 255 255 192 168 0 0 192 168 255 255 You can obtain your IP address from the IANA from an ISP or it can be assigned from a private network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your local networks On the other hand if you are part of a much larger organization you should consult your network administrator for the appropriate IP addresses Regardless of yo
142. eement to direct a subscriber to an Internet service usage agreement page before accessing the Internet Redirect Page URL Link Select this radio button to send the subscribers to a different web page for authentication Specify the URL of the user agreement page in the field provided Click Code to display the HTML source code of a default sample page Standard User Agreement page Select this radio button to use the system s built in user agreement page CAS Hilton HSIA Select this option to use the Hilton Group proprietary CAS Central Authentication Service for HSIA Then specify the fields below Gateway Type Specify the type of this gateway from the drop down list box Select ZYL for ZyXEL devices Otherwise select GEN Property Code Enter the provided property location code up to five characters for the hotel This identifies the location of the Internet access request Property Zip Enter the provided property zip code between four and 10 characters Redirect Page URL Link Specify the web site address of the login screen to which the hotel guests are directed for authentication using CAS Note The default web site address is already entered for you You don t need to change this unless otherwise instructed by the Hilton HSIA support team Built in Authentication Select this option to authenticate the subscribers using the local subscriber database Then click Select opt
143. een different locations without prompting for user name and password 7 2 2 PMS Configuration Click System Setting Billing and click the PMS Configuration link to display the screen as shown next Figure 36 System Setting Billing PMS Configuration Charge Mode only for Port Location Mapping enabled Regenerate passward of static account with PMS checkout PMS Type Speed of PMS interface PMS Configuration Based on Room C Based on Subscriber Enable 7 only for Scenario B Micros Fidelio C Spectrum MK II Revenue Code Description C Marriott Revenue Code Reference Proprietary Bits per second Data bits Parity Stop bits i 4 1 33 Internet AE D 4 o i 4 zZ O S D 4 Hl The following table describes the labels in this screen Chapter 7 Billing Profiles and PMS Configuration 83 VSG 1200 User s Guide Table 21 System Setting Billing PMS Configuration LABEL DESCRIPTION Charge Mode only for Port Location Mapping enabled When you set up Port Location Mapping your VSG offers two billing modes Based on Room and Based on Subscriber Select Based on Room when location is important If a subscriber disconnects from one location and reconnects in another location the VSG prompts for the user name and password again Select Based on Subscriber to allow a subscriber to freely move between different locations without prompting
144. els in this screen Chapter 21 Syslog and Session Trace 165 VSG 1200 User s Guide Table 51 Logs Log Settings LABEL DESCRIPTION Syslog Name This field displays the name or type of the log Select the check box es to send the syslog Description This field displays a short description about the syslog Interval Time This field displays how often the VSG sends the logs If available enter the number of minutes the VSG waits between sending the syslog Type This field displays the type number of a log This number is read only Apply Click Apply to save the settings The following table describes the log formats Table 52 Logs Log Format SYSLOG NAME FORMAT CREATED System Id lt MAC Address gt System Uptime lt 0 days 00h 04m 00s gt Each time interval Information WAN lt FrameTxOK FrameRxOK FrameTxError specified between FrameRxError gt LAN lt FrameTxOK FrameRxOk FrameTxError FrameRxError gt 1 and 10080 minutes System Boot Notice Id lt MAC Address gt System Up Each time when the device reboots System Account Activity Information Id lt MAC Address gt System Account Activity Information lt Username User IP Status gt Where Username Administrator Supervisor Accounting Operator User IP IP Address Status Login Logout Idle Time Out Each time when the system account logs in or logs out Account Created Id lt
145. ens 207 27 1 LAN and WAN TI sels acne diss rant actlanaanane sat da wbinnnabadubnue saneta Gia erini aaa 207 27 2 WAN COnMQUMEMION sesceciscivetssscessptneraciveti iani aa i 207 27 2 1 Using a Static Dynamic WAN IP Address ccccceeeecseeeeeeeeenteeeeeeeeaes 207 Pie PPE Ob PURDON raian EEEE ieee ene 208 Zio PPTP SUPPORT scccc sess cicadh sascs sees terna daen t iai eias ENE 209 Bee ey LAN Connora sic midis Sasd sn a wisi insanrn aE E AEE EEA SISE SEEE RERA 211 21TA Vion Curent Connguralo p censsraenn kannen GSRN 212 Chapter 28 Configuration and Firmware Maintenance ceceeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeeeeenes 215 20 F iloname ONYONO sriid 215 2A FNA e NAS serkania 215 28 2 1 Firmware Upgrade Using the Web Configurator eeeeeeeeeeeeeeeeeeeee 215 28 2 1 1 Manual Firmware Upgrade cccccssseeceeeeeececceeeeseeeneenenneee 216 28 2 1 2 Manual Firmware Upgrade via a TFTP Server esce 216 28 2 1 3 Scheduled Firmware Upgrade sesesessseessssrseseserssasrnsasssennneesses 217 28 2 2 Firmware Upgrade Using SMT susessicsrrisinseerrrsierniurrersnnsniisninanannrnan 219 28 3 Configuration File Maintenante sissescccciveiabei ciesssasiencasassivern tei comand dirian 220 28 3 1 Backup Configuration Using HTTP sesssmsnenisciineniin 220 20 3 2 Backup Comiiguration Using TF TP ssnaniemionnrnnn nanie 222 26 3 3 Restore Configuration Using HTTP cisicccsaccs cotsscsiacecsssstsicdeadann conernieees 223 28 3 4 Restore Configuration Usi
146. er s Guide 6 1 5 2 Vendor Specific Attribute With RADIUS server authentication you can define vendor specific attributes VSAs in addition to the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866 A VSA is an attribute value pair that is sent between a RADIUS server and the VSG It is necessary you define the VSAs on the RADIUS sever if you want the VSG to perform the following Limit Download bandwidth per subscriber Limit Upload bandwidth per subscriber Limit Total traffic bandwidth allowed per subscriber Specify advertising web site per subscriber Enable disable SMTP redirect D gt Note Before you can make use of these functions on the VSG configure the proprietary VSAs on the RADIUS server Refer to the documentation that comes with your RADIUS server for more information See Appendix D Vendor Specific Attributes on page 239 for more information on the VSAs 6 2 Authentication Settings To configure the subscriber authentication method click System Setting and Authentication to display the screen as shown next Chapter 6 Authentication 73 VSG 1200 User s Guide Figure 29 System Setting Authentication Authentication Type Idle Time Out Current User Information Backup SSL Login Security Disable Enable Authentication Configuration No Authentication C User Agreement C Redirect URL Link Code Standard User Agreement page CAS Hiton HS
147. er 28 Configuration and Firmware Maintenance VSG 1200 User s Guide Figure 164 System Tools Configuration Restore TFTP Configuration This feature can import your saved settings to this device or export the stored settings from this device to your PC Backup Click Backup to save the current system configuration to your computer TFTP Server IP Address Text File Name Apply Restore To restore your stored system configuration to this device File Path Browse Apply TFTP Server IP Address Text File Name Apply Reset the system back to factory defaults I Keep subscriber profile I Keep port location mapping profile Apply 2 In the Restore section Enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address field 3 Specify a file name for the configuration backup in the Text File Name field 4 Click Apply to start the configuration restore process The VSG automatically restarts after the restoration process is complete Chapter 28 Configuration and Firmware Maintenance 225 VSG 1200 User s Guide 226 Chapter 28 Configuration and Firmware Maintenance VSG 1200 User s Guide CHAPTER 29 Troubleshooting This chapter covers potential problems and possible remedies After each problem description some instructions are provided to help you to diagnose and to solve the problem 29 1 Using the LEDs to Diagnose Problems The LEDs a
148. er 7 Billing Profiles and PMS Configuration 81 VSG 1200 User s Guide Table 20 System Setting Billing Billing Profile Setting continued LABEL DESCRIPTION Duration Select a time period minute hour day week month or Unlimited and enter the time unit in the field provided not available for Unlimited Charge Specify the unit cost in this field Check Time Select Period Time Finish for time to finish billing method Refer to Section 6 1 5 RADIUS on page 72 for more information Select Expired when and specify the time from the drop down list box es for the accumulate billing method The subscriber accounts will be invalid once the allocated time period is used up This option is only available when you select the Day Week or Month option in the Period Time field Selective Unit Specify the range of time units between 1 and 99 a subscriber is allowed to purchase at any one time The range is presented as a drop down list box in the information pop up window Bandwidth Limit Note You must activate bandwidth management to use this feature Refer to Chapter 16 Bandwidth Management on page 141 Set the fields below to configure the bandwidth limit for this billing profile Uplink Bandwidth Limitation To use a pre defined option select the first option and choose a bandwidth from the drop down list box To manually set the bandwidth select the second option and specify the ban
149. er the new super subscriber account password again for confirmation Apply Click Apply to save the changes back to the VSG 3 8 Resetting the VSG Note All your custom configuration will be erased once you reset the VSG You may choose to keep the subscriber account information and the port location mapping settings Follow the steps below to reset the VSG back to the factory default settings 1 Click System Tools Configuration to display the screen as shown next Chapter 3 The Web Configurator 49 VSG 1200 User s Guide Figure 15 System Tools Reset Configuration This feature can import your saved settings to this device or export the stored settings from this device to your PC Backup Click Backup to save the current system configuration to your computer TFTP Server IP Address Text File Name Restore To restore your stored system configuration to this device File Path Browse Apply TFTP Server IP Address l Text File Name Apply Reset the system back to factory defaults I Keep subscriber profile I Keep port location mapping profile 2 Scroll down to the Reset the system back to factory defaults section at the bottom of the screen 3 If you want to keep all subscriber account information select Keep subscriber profile and or Keep port location mapping profile 4 Click Apply 5 Wait for the VSG to finish restarting before accessing the VSG again 3 8 Rest
150. ernet B PPPoE AppleTalk Proxies Configure Using DHCP A Domain Name Servers Optional IP Address 192 168 11 12 168 95 1 1 Provided by DHCP Server Subnet Mask 255 255 254 0 Router 192 168 10 11 Search Domains Optional DHCP Client ID Optional Example apple com earthlink net Ethernet Address 00 05 02 43 93 ff Click the lock to prevent further changes 4 For statically assigned settings do the following e From the Configure box select Manually e Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box e Type the IP address of your VSG 1200 in the Router address box 5 Click Apply Now and close the window 6 Turn on your VSG 1200 and restart your computer if prompted Verifying Settings Check your TCP IP properties in the Network window Appendix G Setting up Your Computer s IP Address 263 VSG 1200 User s Guide 264 Appendix G Setting up Your Computer s IP Address VSG 1200 User s Guide Appendix H IP Subnetting IP Addressing Routers route based on the network number The router that delivers the data packet to the correct destination host uses the host ID IP Classes An IP address is made up of four octets eight bits written in dotted decimal notation for example 192 168 1 1 IP addresses are categorized into different classes The class of an address depends on the value of its first oct
151. es managed objects that define each piece of information to be collected about a device Examples of variables include such as number of packets received node port status etc A Management Information Base MIB is a collection of managed objects SNMP allows a manager and agents to communicate for the purpose of accessing these objects SNMP itself is a simple request response protocol based on the manager agent model The manager issues a request and the agent returns responses using the following protocol operations e Get Allows the manager to retrieve an object variable from the agent e GetNext Allows the manager to retrieve the next object variable from a table or list within an agent In SNMPv1 when a manager wants to retrieve all elements of a table from an agent it initiates a Get operation followed by a series of GetNext operations e Set Allows the manager to set values for object variables within an agent e Trap Used by the agent to inform the manager of some events Network Management System NMS An NMS Network Management System is a management station that receives traps the system alerts generated If no NMS is defined then no traps are generated 22 2 Configuring SNMP Click Advanced Setting and SNMP to display the screen as shown next Figure 109 SNMP SNMP SNMP Enable Disable SNMP Port 61 161 or 16100 16199 Trap Port 162 162 or 16200 16299 No Community Name NMS Addre
152. ess 94 concurrent user 86 232 allowable 179 set 86 Condition 4 configuration file 215 backup 220 backup via TFTP 222 backup via web configurator 220 important note 220 restore 223 restore via TFTP 224 restore via Web Configurator 223 configuration methods 27 Console port 37 console port 32 36 199 250 cable pin assignments 250 change function 47 communication parameters 199 DB25 male connector 251 DB9 male connector 251 establish a connection 199 SMT interface 199 speed 202 213 statement printer 47 Copyright 2 Cost Of Transmission 160 create billing profiles 79 create dynamic subscriber account 97 create port location mapping 103 create static subscriber account 86 create static subscriber accounts manually 88 credit card billing 29 107 authentication scenario option 78 configuration steps 107 credit card icons 109 how it works 107 service selection message 110 setup 108 subscriber information screen 109 subscriber login message 109 successful notification 113 transaction failed message 115 current user list 180 Customer Support 6 customize subscriber login screen 117 Czech Republic Contact Information 6 D daily account summary 244 Defective 4 Denmark Contact Information 6 destination host 265 DHCP 31 lease time 211 DHCP Dynamic Host Configuration Protocol 31 DHCP client 31 pool size 231 DHCP client table 181 update interval 181 DHCP pool size 211 DHCP Relay 31 DHCP relay 212 DHCP se
153. et e Class A addresses have a 0 in the left most bit In a class A address the first octet is the network number and the remaining three octets make up the host ID e Class B addresses have a 1 in the left most bit and a 0 in the next left most bit In a class B address the first two octets make up the network number and the two remaining octets make up the host ID e Class C addresses begin starting from the left with 1 1 0 In a class C address the first three octets make up the network number and the last octet is the host ID e Class D addresses begin with 1 1 1 0 Class D addresses are used for multicasting There is also a class E address It is reserved for future use Table 96 Classes of IP Addresses IP ADDRESS OCTET 1 OCTET 2 OCTET 3 OCTET 4 Class A 0 Network number Host ID Host ID Host ID Class B 10 Network number Network number Host ID Host ID Class C 110 Network number Network number Network number Host ID D gt Note Host IDs of all zeros or all ones are not allowed Therefore A class C network 8 host bits can have 28 2 or 254 hosts A class B address 16 host bits can have 216 2 or 65534 hosts A class A address 24 host bits can have 2 4 _2 hosts approximately 16 million hosts Appendix H IP Subnetting 265 VSG 1200 User s Guide Since the first octet of a class A
154. f the IP address pool Enter a number not greater than 1024 The default is 253 Lease Time Specify the time in minutes between 1 and 71582788 a DHCP client is allowed to use an assigned IP address When the lease time expires the DHCP client is given a new unused IP address Primary Secondary DNS IP Address Enter the IP address of the DNS server s in the Primary DNS IP Address and or Secondary DNS IP Address fields Note You must specify a DNS server E mail Server Redirect You can set the VSG to redirect and send subscriber s E mail via a specified e mail server This feature allows subscribers to send E mail via the local E mail server when their default e mail server is not working or prevented by relay restrictions IP Address or Domain Name Specify the IP address or the domain name of the e mail server to which the VSG forwards e mail SMTP Port Specify the port number 25 is the default for SMTP Simple Mail Transfer Protocol Enter a number between 2500 and 2599 Apply Click Apply to save the settings Chapter 4 LAN WAN and Server Setup 63 VSG 1200 User s Guide 64 Chapter 4 LAN WAN and Server Setup VSG 1200 User s Guide CHAPTER 5 NAT Pool This chapter shows how to configure Network Address Translation NAT on the WAN for VPN packets 5 1 NAT Introduction NAT Network Address Translation NAT RFC 1631 is the translation of the IP add
155. formation Apply Click Apply to save the changes 7 1 2 Editing a Billing Profile To edit a billing profile click the Edit button in the Billing Profile screen to display the configuration screen for the selected billing profile 80 Chapter 7 Billing Profiles and PMS Configuration VSG 1200 User s Guide Figure 35 System Setting Billing Billing Profile Setting Billing Profile Setting No 2 Name b Description D price Duration Charge Check Time Selective Unit ef 0 Petiod Time finish i minute Toho ch hour 0 Period Time finish ig Tofo From 1 a i o o Period Time finish rol Expire when 00 00 From 1 af _ J Period Time finish Toft Expire when Sun 7 00 00 ee From 1 PT ci e Period Time finish fa Expire when or gt 00 00 C Unlimited ots ee Note You must activate the bandwidth management feature and select a class of service Maximum Upstream Bandwidth O 64Kbps C D kops 64 24576 Maximum Downstream Bandwidth ce 256Kbps 7 0 kbps 64 24576 GD ee The following table descries the labels in this screen Table 20 System Setting Billing Billing Profile Setting LABEL DESCRIPTION No This read only field displays the index number of the billing profile Name Enter a descriptive name for the billing profile for identification purposes Description Enter a description for this billing profile Price Chapt
156. g dynamic accounts 98 mapping profiles to buttons 95 report printing 243 Spain Contact Information 7 specifications 231 SSL 76 189 activate 190 certificate 189 download certificate to VSG 189 install certificate 193 requirement 189 SSL certificate information 179 standard subscriber login screen 118 statement printer 37 86 95 97 243 static IP address 208 Static Routing Topology 159 static subscriber account 85 auto create 87 backup 89 create 86 display 94 edit 92 global settings 85 manual create 88 printout preview 93 restore 91 status 177 subnet 265 Natural mask 266 allowed IP address range 266 Class A 265 Class B 265 Class C 265 Class D 265 examples 267 Subnet Mask 160 subnet mask 266 alternative notation 267 Subnetting 266 subnetting 265 266 subscriber idle timeout 76 subscriber account 84 backup 89 100 278 Index VSG 1200 User s Guide dynamic 84 95 expiration 100 printout 129 restore 89 static 84 85 types 84 subscriber account first login 94 subscriber authentication 117 subscriber database 31 subscriber information window 125 subscriber login 237 information window 237 subscriber login page 32 subscriber login screen 117 advanced 121 credit card billing 109 customize 117 frame 122 redirect 120 standard 118 support documentation 27 Support E mail 6 Supporting Disk 27 surrogate DHCP server 31 Sweden Contact Information 7 synchronizati
157. ge up to 30 characters Message Description Enter a short description about the information window Usage count label Enter the label for the field displaying the remaining time in the first text box provided This field displays when the VSG is set to use proprietary or RADIUS server without session timeout messages authentication Enter the label for the field displaying the amount of time used in the second text box provided This field displays when the VSG is set to use RADIUS without session timeout messages authentication Warning Alarm Messages Select this check box to display the warning message that you enter in the text box provided Notice Message Select this check box to display any additional message s that you enter in the test box es provided You can specify up to three additional messages such as discount information in the information window Preview Click to display a preview of the information window Apply Click Apply to save the changes 126 Chapter 13 Subscriber Information Window VSG 1200 User s Guide The following figure shows an information window example Figure 78 Subscriber Pop up Information Window Example Information Window You can use Internet now This is an information window to show the usage and notice You can type http 1 1 1 1 info to open this window again without VPN connection Remaining Usage hh mm ss
158. generate static subscriber accounts automatically 87 Germany Contact Information 6 God act of 4 H hardware installation 35 hardwired address 181 High Speed Internet Access HSIA 29 71 Hilton Group Corporation 29 Hop Count 160 Host ID 265 host ID 265 hotspots 29 HSIA 29 71 75 Hungary Contact Information 6 IANA Internet Assigned Numbers Authority 76 IEEE802 1q VLAN 103 information window 125 example 127 session timeout messages 125 setup 125 in room billing 82 install SSL certificate 193 installation desktop 35 options 35 rack mount 35 installation methods 32 interface 231 Introduction to VSG 29 IP Address 160 IP address 233 265 setup 253 IP address assignment 213 233 important note 253 Index 275 VSG 1200 User s Guide IP address conflicts 233 scenario 1 233 scenario 2 233 scenario 3 234 scenario 4 234 IP address setup 253 DNS information 255 260 install components 254 Macintosh OS 8 9 260 Macintosh OS X 262 verify settings 256 260 263 Windows 2000 NT XP 256 Windows 95 98 Me 253 IP Addressing 265 IP Classes 265 IP Static Route 159 IP subnetting 265 ipconfig 260 K Kazakhstan Contact Information 6 L Labor 4 LAN bandwidth management 141 LAN device accessing via the VSG 184 management example 155 port mapping 153 remote management 153 184 status 183 LAN device management 153 LAN devices 153 LAN port cable pin assignment 250 LAN port the 36 37 250 LA
159. ger has to have 24 bits of network number and 8 bits of host ID With subnetting some of the host ID bits are converted into network number bits By convention subnet masks always consist of a continuous sequence of ones beginning from the left most bit of the mask followed by a continuous sequence of zeros for a total number of 32 bits Since the mask is always a continuous number of ones beginning from the left followed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followed by the number of bits in the mask after the address 266 Appendix H IP Subnetting VSG 1200 User s Guide For example 192 1 1 0 25 is equivalent to saying 192 1 1 0 with mask 255 255 255 128 The following table shows all possible subnet masks for a class C address using both notations Table 99 Alternative Subnet Mask Notation SUBNET MASK IP ADDRESS SUBNET MASK 1 BITS LAST OCTET BIT VALUE 255 255 255 0 124 0000 0000 255 255 255 128 125 1000 0000 255 255 255 192 126 1100 0000 255 255 255 224 127 1110 0000 255 255 255 240 28 1111 0000 255 255 255 248 129 1111 1000 255 255 255 252 30 1111 1100 The first mask shown is the class C natural mask Normally if no mask is specified it is understood that the natural mask is being used Exam
160. h are part of the host ID A class B address has two host ID octets available for subnetting and a class A address has three host ID octets see Table 96 available for subnetting The following table is a summary for class B subnet planning Table 109 Class B Subnet Planning ai cee HOST SUBNET MASK NO SUBNETS en RER 1 255 255 128 0 17 2 32766 2 255 255 192 0 18 4 16382 3 255 255 224 0 19 8 8190 4 255 255 240 0 20 16 4094 5 255 255 248 0 21 32 2046 6 255 255 252 0 22 64 1022 7 255 255 254 0 23 128 510 8 255 255 255 0 24 256 254 9 255 255 255 128 25 512 126 10 255 255 255 192 26 1024 62 11 255 255 255 224 27 2048 30 12 255 255 255 240 28 4096 14 13 255 255 255 248 29 8192 14 255 255 255 252 30 16384 15 255 255 255 254 31 32768 1 Appendix H IP Subnetting 271 VSG 1200 User s Guide 272 Appendix H IP Subnetting VSG 1200 User s Guide Symbols natural mask 266 Numerics 4 Port Switch 30 A Abnormal Working Conditions 4 Access Control 31 access point AP 33 accessing a LAN device 184 methods 184 requirements 184 account expiration 94 account printout 86 129 customize 129 137 examples 132 preview 131 account printout preview 93 accounting 31 Accumulation 72 Time to Finish 72 accounting port 76 Accumulation 72 75 Acts of God 4 advanced subscriber logi
161. h subscribers enter the credit card s CVV Enter Credit Card expiration date Enter the label name of a field in which subscribers enter the expiration date of the credit card Enter Email Address Enter the field label for the subscriber s e mail address The VSG sends the subscriber account information to this e mail address if you enable the feature in the Credit Card screen refer to Section 11 2 Setting up Credit Card Billing Service on page 108 for more information Submit Button Enter the label of the button on which subscribers clicks to send the information in the screen Additional Customer Data If you want to obtain more information from the subscribers select the checkbox es and specify the corresponding field label s Customer ID Select this check box to display this field and enter the field label for customer ID information First Last Name Select this check box to display these two fields and specify the field labels for the subscriber to enter the first and last names Company Select this check box to display this field and specify the label name of a field in which subscribers enter a company name Address Select this check box to display this field and specify the label name of a field in which subscribers enter their addresses City Select this check box to display this field and specify the label name of a the field in which subscribers enter the cit
162. h the name of the site Do you want to proceed i View Certificate 3 Click View Certificate to display the Certificate window as shown Notice the warning about the untrusted certificate Chapter 25 Secure Socket Layer 193 VSG 1200 User s Guide Figure 128 Installing the SSL Security Certificate View Certificate entice TE General details Certification Path Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to www localhost com Issued by www localhost com alid from 11 5 2002 to 11 2 2012 Issuer Statement 4 Click Install Certificate to install the certificate to your computer A Certificate Import Wizard window displays Click Next Figure 129 Installing the SSL Security Certificate Certificate Import Wizard Certificate Import Wizard xj Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store 4 certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections 4 certificate store is the system area where certificates are kept To continue click Next 5 Accept the default or specify the locatio
163. h to view from this page Federal Communications Commission FCC Interference Statement 3 VSG 1200 User s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s
164. haracters Service Selection Message Please choose from the following service selectic Max 80 characters Wax 160 characters tax 160 characters Purchase Unit Message How many units of Internet access would you like e7 5 s Notification Message 1 Please kindly note that there will be no refund on z 5 7 Notification Message 2 Please note thatthe time block of selected servi vax 160 characters Max 160 characters tax 80 characters tax 40 characters date At 30 characters Notification Message 3 tt Cti i i s i i is d Enter Payment Information Enter Payment Information all info is required Enter Credit Card Number CreditCard Number I Card Verification Value CreditCard Codes S Enter Credit Gardenian Credi Card Expiration Dae g Mtx 80 c haracters Max 40 characters Additional Customer Data tex 40 characters Enter Email Address Enter Email Address Submit Button Submit Transaction and Login Merchants may provide additional customer information with a transaction based on their respective requirements it ID I CustomerID Customer ee M FirstiLast Name First Hams tax 20 characters tax 40 characters Max 40 characters M city Giy hax 40 characters I Company Company M Address Address Last Name vtax 20 characters State Province State Province
165. he IP address pool End IP Address This field is visible when the DHCP Status is Server This field displays the end of the continuous addresses in the IP address pool Lease Time This field is visible when the DHCP Status is Server This field displays the time in minutes a DHCP client is allowed to use an assigned IP address E mail Server IP Address The field displays the IP address or the domain name of the e mail server SSL Certificate Country This field displays the two letter abbreviation of your country State This field displays the name of the state or province where your organization is located Local City This field displays the name of the city your organization is located Organization This field displays the name of your organization Origination Unit This field displays additional information about your organization Common Name This field displays the fully qualified domain name of your web server Email Address This field displays your e mail address Chapter 24 System Status 179 VSG 1200 User s Guide 24 3 Current User List The Current User List screen displays a list of subscribers currently logged on to the VSG for Internet access Click System Status and Current User List to display the screen as shown Click a column heading to sort the entries if applicable The Username Billing Profile Login Time expi
166. he LAN device if the Status field is OK For more information on accessing a LAN device refer to Section 24 7 1 Accessing the LAN Device on page 184 Status This field displays the current status of the LAN device It displays OK when the LAN device is turned on and working properly Otherwise it displays Fail Virtual Port This field displays the virtual port number Device IP Address This field displays the IP address of the LAN device Device Server Port This field displays the server port number of the LAN device Chapter 24 System Status 183 VSG 1200 User s Guide Table 62 System Status LAN Device Status continued LABEL DESCRIPTION Device MAC This field displays the MAC address of the LAN device Address Application This field displays the type of application packet that is forwarded to the LAN device 24 7 1 Accessing the LAN Device Before you can access a LAN device behind the VSG the following requirements must be met e The LAN device has a web based management interface and it is enabled e You have set up the virtual port mapping to the LAN device server port in the LAN Device Management screen The LAN device status is OK in the LAN Device Status screen There are two methods to access the LAN device directly or through the web configurator e To access the LAN device through the web configurator open the LAN Device Status screen and cl
167. heck box to display the specified label name s for the field s displaying any additional information For example you can specify additional information such as ESS ID and or WEB key for wireless stations when you connect an access point to the VSG Price Select this check box to display the specified label name for the field displaying the total price Account Create Time Select this check box to display the time an account is created Select date and time formats from the drop down list boxes Description Enter text to explain that the user needs to activate the Internet access account before the expiration date and time Date Time Select the formats to use when displaying the expiration dates and times Accumulation This description applies with accumulation billing Enter text to explain that the user needs to finish using the purchased Internet access time before the expiration date and time Ending Select this check box to display a message to display at the end of the printout Enter the message in the text box provided Serial Number Select this check box to display a serial number on the printout Preview of PC Connected printer for Static Account printout Click this link to display a preview of a static account printout as it would print on a printer connected to a computer Preview of account generator printer with Static Account printout Click this link to display a p
168. iber Account Backup and Restore Save As Save As x Saen HDskp H i My Computer My Network Places Shortcut to Cindy Bkup Drive My Network Px File name Save as type Text Document You can view the backed up file using any text editing program 8 4 2 Restoring a Static Account List You may restore the static account list if you accidentally reset the VSG back to the factory defaults and erased the subscriber account information Follow the steps below to restore a previously backed up subscriber account list 1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts backup and restore section Figure 45 Static Subscriber Account Backup and Restore Static Accounts backup and restore Backup Click to save the account information to your computer To restore a previously saved account information file to your system select this option locate the account information file and click Apply File Path Browse 2 Specify the location and or file name of the account information file in the File Path field or click Browse to locate it 3 Click Apply to start the file transfer process The VSG automatically restarts after the file transfer is complete Chapter 8 Static Subscriber Accounts 91 VSG 1200 User s Guide 8 5 Editing Subscriber Accounts To edit a subscriber account click System Setting Accounting and the Static Account Operator l
169. ibers subscriber selected VSA Error BW up down Class_ Bandwidth management is activated on the VSG with class of service is selected but of service selected while no upload download bandwidth no BW up down information is obtained from the external RADIUS server VSA Error BW up down No The external RADIUS server does not send the BW down BW down attribute value to the VSG VSA Error BW up down No The external RADIUS server does not send the BW up BW up attribute value to the VSG VSA Error BW up down BW up The value for BW up attribute is invalid out of range VSA Error BW up down BW The value for BW down attribute is invalid out of range Appendix D Vendor Specific Attributes 241 VSG 1200 User s Guide 242 Appendix D Vendor Specific Attributes VSG 1200 User s Guide Appendix E Report Printing Using the SP 200 This appendix shows you how to print reports using the SP 200 Overview The SP 200 allows you to print status reports about the subscriber accounts and general VSG system information Simply press a key combination on the SP 200 to print a report instantly without accessing the web configurator The following lists the reports that you can print using the SP 200 e Daily account summary e Monthly account summary e System status e Network statistics Initial Setup Do the following before you start report printing using an SP 200 1 Purchase an SP 200 from your local de
170. ice may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Certifications Go to www zyxel com 1 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 2 Select the certification you wis
171. ick the device name A new Internet browser should display showing the login screen of the LAN device management interface e To directly access the LAN device enter the WAN IP address of your VSG and the virtual port number of the LAN device separated by a colon For example enter http 192 168 1 1 60001 where 192 168 1 1 is the WAN IP address of the VSG The login screen of the LAN device management interface should display 24 8 Billing Logs Click System Status and Billing Log in the navigation panel to display the screen as shown Refer to Section 24 8 1 Billing Logs Backup on page 185 for information on backing up the billing logs to a computer 184 Chapter 24 System Status VSG 1200 User s Guide Figure 117 System Status Billing Log GO 1 Page Billing Log refresh Export to Txt File No Username Location Billing Profile Log Time Usage Time sil Charge from Status bwh Profile 1 2004 10 21 d i ed 1 wh2y936 11 53 06 1 day s 10 00 Dynamic Expire 2 Cind Profile 1 m 1d 10 00 Static In U indy 12 00 28 ays Static n Use 3 Cind Profile 1 giaa id 10 00 Static Finished indy 13 03 59 jay s Static inishe A Profile 1 2004 10 28 d D i d 9v269m55 11 29 55 1 day s 10 00 ynamic Un use 2004 10 28 5 bwh2y943 Profile 1 1414043 2 day s 20 00 Dynamic Un used M First 4 Previous Next gt End W The following table describes the labels in this screen Table 63 System Status Billing Log
172. iew Your VSG is integrated with the Authroize net and SecurePay online secure credit card billing service providers allowing you to process credit card transactions via the Internet www authorizenet com or www authorize net or the SecurePay credit card service www securepay com au before you can configure the VSG to handle credit card transactions D gt Note You must register with the Authorize Net credit card service 11 1 1 How Credit Card Billing Works The following summarizes the process of how a customer pays for a subscriber account using a credit card 1 A customer accesses the subscriber login screen and selects credit card payment 2 The customer selects a service type and enters contact and billing information 3 Customer billing information is processed real time via the secure online credit card billing service 4 After the transaction is successful the VSG provides the username and password information so the customer can log in for Internet access 11 1 2 Configuration Steps Do the following to allow credit card service 1 Obtain an account with Authorize net or SecurePay 2 Inthe Authentication screen select Built in Authentication and allow credit card payment with Scenario C refer to Section 6 2 Authentication Settings on page 73 for more information 3 Enter your account information in the Credit Card screen Chapter 11 Credit Card Billing and Customization 107 VSG 1200 User s
173. ilding A WAN Wide Area Network on the other hand is an outside connection to another network or the Internet 4 3 IP Address Assignment A static IP is a fixed IP that you configure on the VSG A dynamic IP is not fixed the DHCP server provides an IP address to the VSG each time it connects to the network When an Ethernet device is configured to obtain a dynamic IP address from a DHCP server it is known as a DHCP client 4 4 DHCP Configuration DHCP Dynamic Host Configuration Protocol allows the individual clients Ethernet device to obtain the TCP IP configuration from a centralized DHCP server The VSG has built in DHCP server capability which means it can assign IP addresses an IP default gateway and DNS servers to computer systems that support the DHCP client when this feature is activated The VSG can also act as a surrogate DHCP server where it relays IP address assignment from the actual DHCP server to the clients Chapter 4 LAN WAN and Server Setup 53 VSG 1200 User s Guide 4 4 1 IP Address and Subnet Mask Like houses on a street that share a common street name the computers on a LAN share one common network number Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask The Internet Assigned Number Authority IANA reserv
174. ile Path Browse Apply TFTP Server IP Address Binary File Name Apply 5 Specify the IP address of the TFTP server in the TFTP Server IP Address field 6 Specify the name of the firmware file in the Binary File Name field 7 Click Apply to start the file transfer process 8 When the file transfer is completed successfully the following message displays and the VSG automatically restarts to complete the firmware upgrade process 9 After the VSG finishes restarting access the web configurator again Check the firmware version number in the System Status screen 28 2 1 3 Scheduled Firmware Upgrade You can set the VSG to automatically check and download a new firmware from a TFTP server This allows you to automate the firmware upgrade process if you have more than one VSG on your network A synchronization file contains information on firmware version and filename A sample synchronization file is shown next Figure 152 Synchronization File Example Synchronization Check File Sample Code Version 1 04 b4 Filename vsq1200 bin You have to manually download the latest firmware from www zyxel com to the TFTP server and update the synchronization file Chapter 28 Configuration and Firmware Maintenance 217 VSG 1200 User s Guide Figure 153 Scheduled Firmware Upgrade Example TFTP Server ill The following describes the automatic firmware upgrade process 1 The VSG checks the synchron
175. ink to display the screen as shown next Figure 46 Static Account Operator Static Account Operator Print List No Username Show Password Re Generate Password AUC Status Print 1 Cindy Re Generate Password Offline EB 2 VIP Re Generate Password Offline E GO 1 7 Page M First 4 Previous Next gt End The following table describes the labels in this screen Table 25 Static Account Operator LABEL DESCRIPTION Refresh Click this button to update the screen Print List Click this button to print a list of all subscriber accounts No This read only field displays the index number of an entry Username This read only field displays the account user name Click the heading to sort the entries in ascending or descending order Hide Password Click Hide Password to not display the passwords for the accounts on the screen Show Password Click Show Password to display the passwords for the accounts on the screen Re Generate You may set the VSG to generate a new password for each account Password Click All to set the VSG to generate new passwords for all accounts Click Re Generate Password to set the VSG to generate a new password for the corresponding account Status This field indicates whether the account is currently in use Online or not Offline Print Click the B icon to print the account information of the selected account GO
176. ion to choose a per configured setting in the Current Preset option field Note When you select this option you must also configure the Billing and Accounting screens Note Time to finish accounting is available with the Built in Authentication option The RADIUS option allows you to use accumulation or time to finish accounting Current preset option This field is available when you select Built in Authentication This field displays the current pre configured setting for the built in authentication To select a predefined option click Select option to open the Scenario Guide screen refer to Figure 30 on page 77 RADIUS Select this option to authenticate subscribers using a remote RADIUS server Then configure the following fields Accumulation Select this option for multiple re login until the time allocated is used up If a subscriber logs out and accesses the Internet again within the time period specified in the Idle Timeout field the subscriber does not have to enter the user name and password again to log in Time to Finish Select this option to allow each subscriber a one time login If a subscriber logs out before the allocated time expires the subscriber does not have to enter the user name and password to access the Internet again Primary Secondary RADIUS Server Server IP Address Enter the IP address of a RADIUS server in dotted decimal notation Chapter 6 Authentication
177. ious screen All changes will be discarded 27 3 LAN Configuration From the Main Menu screen enter 3 to display the LAN Configuration menu as shown next Figure 146 SMT LAN Configuration Lease Time LAN Configuration DHCP Configuration DHCP Service Start IP Address Private 10 59 1 2 DHCP Pool Size Private 20 D R S iS Private 1440 Primary DNS IP Address 2168 95 141 Secondary DNS IP Address The following table describes the fields in this menu Table 72 SMT LAN Configuration FIELD DESCRIPTION DHCP Service D R S Enter D Disable to deactivate DHCP services on the LAN Ethernet devices connected to the LAN interface must use static IP addresses Enter R Relay to set the VSG to forward network configuration requests to a DHCP server on the LAN network Then configure the Server IP Address and Agent IP Address fields Enter S Server to set the VSG to assign network information IP address DNS information etc to Ethernet device s connected to the LAN port This is the default setting Start IP Address This field is visible when you enter S in the DHCP Service field Enter the first of the continuous addresses in the IP address pool The default is 10 59 1 2 DHCP Pool Size This field is visible when you enter S in the DHCP Service field This field specifies the size or count of the IP address pool Enter a number not greater than 1024 The default is
178. irtual Port Device Device Dewce 60001 60300 IP Address Server Port MAC Address 1 web Server Sooo fit 59110 80 10508A602296 TCP 2 ie ee a No Device Name Application 156 Chapter 19 LAN Devices VSG 1200 User s Guide To access an inside server on the LAN enter the WAN IP address of your VSG and the virtual port number of the inside server separated by a colon In this example to access the web server enter http 192 168 1 1 9602 where 192 168 1 1 is the WAN IP address of the VSG You can also access the server by entering the domain name provided that you specified a DNS server on the VSG Enter the domain name and the virtual port number separated by a colon for example http www domainName 60001 You can also access the LAN devices through the VSG web configurator refer to Section 24 7 1 Accessing the LAN Device on page 184 for more information Chapter 19 LAN Devices 157 VSG 1200 User s Guide 158 Chapter 19 LAN Devices VSG 1200 User s Guide CHAPTER 20 Static Route This chapter shows you how to configure static routes to specified destinations 20 1 Static Route Overview Static routes tell the VSG routing information that it cannot learn automatically through other means This can arise in cases where RIP is disabled on the LAN or a remote network is beyond the one that is directly connected to a remote node Each remote node specifies only the ne
179. is option to use the Secure Pay online credit card service for billing subscribers Merchant ID Enter the merchant ID exactly as you received it from SecurePay SecurePay Enter the address of the SecurePay server The default value is https Address www securepay com au securepay payments process2 asp Note You don t need to change this address unless instructed by a Secure Pay administrator Credit card icons to be displayed on the login page Select the check box es of the credit card icon s that you want the VSG to display on the subscriber login screen refer to Figure 33 on page 78 for an example Apply Click Apply to save the changes 11 3 Customizing Subscriber Credit Card Information Screen After you have entered your account information in the Credit Card screen you may customize the credit card information screen the subscribers use Click Advanced Customization and click the Credit Card link to display the Credit Card Customization screen Configure the fields in this screen and click Apply to save the changes 11 3 1 Subscriber Standard Login Page Message If you use the standard subscriber login screen you can specify a message to re direct credit card paying subscribers to the credit card information screen Chapter 11 Credit Card Billing and Customization 109 VSG 1200 User s Guide In the Credit Card Customization screen enter the message in the Credit Card Mess
180. isplays the subnet mask of the final destination Subnet Mask Gateway IP This field displays the IP address of the gateway device Address Hop Count This field displays the cost of this static route Delete Click Delete to remove the selected static route s Chapter 20 Static Route 161 VSG 1200 User s Guide 162 Chapter 20 Static Route VSG 1200 User s Guide CHAPTER 21 Syslog and Session Trace This chapter shows you how to configure syslog logging and set the VSG to send subscriber session information 21 1 Syslog Syslog logging allows the VSG to send logs to an external syslog server that is used to store and analyze logs 21 1 1 Syslog Server Setup Use the Syslog screen to configure to where the VSG is to send logs To configure the syslog settings click Advanced Logs to display the screen as shown next Figure 104 Logs Syslog Syslog C Enable Disable Server IP Address Serer MAC Address Server 1 IP Address Server 2 IP Address I Syslog on LAN Syslog Server I Syslog on WAN The following table describes the labels in this screen Table 50 Logs Syslog LABEL DESCRIPTION Syslog Server Select Enable to activate the syslog function Select Disable to de activate the syslog function Syslog on LAN Select this check box to specify a syslog server on the LAN Server IP Address Enter the IP address in dotted decimal not
181. ization file on the TFTP server for the firmware version number 2 Ifthe synchronization file has the latest firmware version number VSG retrieves the latest firmware file as specified in the synchronization file 3 VSG upgrades the firmware and restarts Note During the firmware upgrade process the VSG disconnects all subscriber Internet access Subscribers need to log in again Click System Tools Firmware and click the Scheduled Firmware Upgrade link to display the screen as shown next Figure 154 Firmware Upgrade Scheduled Scheduled Firmware Upgrade Disable C Enable TFTP Server IP Synchronization Check File View Sample File Weekly Daily Hourly F requency Sunday oo Hour oo Min The following table describes the labels in this screen Table 74 Firmware Upgrade Scheduled LABEL DESCRIPTION Disable Select Disable to de activate scheduled firmware upgrade Enable Select Enable to activate scheduled firmware upgrade Then set the following fields TFTP Server IP Enter the IP address of the TFTP server where the firmware resides 218 Chapter 28 Configuration and Firmware Maintenance VSG 1200 User s Guide Table 74 Firmware Upgrade Scheduled continued LABEL DESCRIPTION Synchronization A Synchronization Check file is a file containing the latest firmware filename and Check File version number on the TFTP server Click View S
182. ks ahead of normal local time by one hour to give more daytime light in the evening Start Date Specify the month and day that your daylight savings time starts on if you select Daylight Savings End Date Specify the month and day that your daylight savings time ends on if you select Daylight Savings NAT Network Address Translation NAT RFC 1631 is the translation of the IP address of a host in a packet for example the source address of an outgoing packet used within one network to a different IP address known within another network Select Enable to activate Network Address Translation NAT Enable this feature to set your VSG to map multiple local IP addresses to one global IP address This is the default selection Select Disable to deactivate NAT IP Plug and Play iPnP Technology Select this option to allow plug and play Internet access which means that subscribers do not have to change their network settings This feature is activated by default DNS Fake IP Reply Select this option to assign private IP address to a network device such as the e mail server NAT will translate the private IP address to the public IP address on the WAN User Session Limit You can set the VSG to limit the number of sessions each user can use at a time Select Unlimited to allow each user to use any number of sessions at a time Select the second option and enter the number of sessions between 1
183. le Port concncnsaieninmenaeneian ince 228 Table 79 Troubleshooting Web Configurator sisississisiiiirssrisssiiisssiisiniisssisindrissan issin sassis 229 Table 80 Troubleshooting Internet Browser Display cccccceeeeeeeeeeeteeeseeteeaeees 229 Table 81 Troubleshooting Intemnmet ACCESS cicscscciicccciercnetesinnseeeninsscneeensanremecainnsununnaess 229 24 List of Tables VSG 1200 User s Guide Table 82 Troubleshooting the Statement Printer ccccccccecceeeeeeeeeseeeeensneeeeeeeeeeees 230 Table 83 Product Specifications General sirrinin vaasineadsraeasacatisenasaveer scanned 231 Table 84 Product Specifications Performance and Management cceeeeeeeeeeeeeeeee 232 Table 85 Product Specifications Physical and Environmental cccceceeeeeeeeees 232 Table 86 YWSG 1200 Suppored VSAS acicciacekidnniodnsshonnimincaumieniecanienies 240 Table 87 VSA related Error Messages ccccicicscccsiessnecavstseeaceess sececeassaqoeseenss a 241 Table 88 SP 200 Report Printing Key Combination aseeseeeesseeesrrnesesrrrenerrrnnnsererreseees 244 Table so SP 200 System Status sunprai ae R EE 246 Table 90 SP 200 Natwotk Statistics sssnasosniisniaai sa 248 Table91 Network Cable Types ance eteelsinsenatennptedsadanashiadeandcdonia nirani naknan eaii 249 Table 92 WAN Port Cable Ping Assignments c0 ccccccccesscceeceeeeescesecenescsenseneessoneatenescee 249 Table93 LAN Port Cable Pin Assignments
184. les only Chapter 5 NAT Pool 67 VSG 1200 User s Guide 5 3 2 Example 2 Many to One The figure below shows an example where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time In this case the VSG performs Many to One IP address translation on the WAN since the destination address is different Figure 25 NAT Example Many to One 2 m lt _ S1 v1 The following table shows the address mapping Table 14 NAT Example Many to One SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP S1 10 59 1 2 211 21 21 2 S2 10 59 1 3 211 21 21 2 5 3 3 Example 3 One to One and Many to One The figure below shows an example where subscriber S1 tires to connect to VPN server V1 while subscriber S2 and S3 try to connect to the same VPN server V2 at the same time In this case subscribers S1 and S2 map to the same WAN IP address since the destination is different while subscriber S3 maps to a different WAN IP address Figure 26 NAT Example One to One and Many to One 2 Mk qa eee Ss es Internet e e v1 3 The following table shows the address mapping 68 Chapter 5 NAT Pool VSG 1200 User s Guide Table 15 NAT Example One to One and Many to One SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP S1 10 59 1 2 211 21 21 2 S2 10 59 1 3 211 21 21 2 S3 10 59 1
185. lick the Support tab Macintosh OS 8 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel 260 Appendix G Setting up Your Computer s IP Address VSG 1200 User s Guide Figure 187 Macintosh OS 8 9 Apple Menu E File Edit View Window Special Help About This Computer amp p Apple System Profiler E Calculator gt Chooser Control Panels Favorites d Key Caps Network Browser G Recent Applications il Recent Documents cif Remote Access Status Scrapbook Sherlock 2 Speakable Items Stickies 2 Select Ethernet built in from the Connect via list ADSL Control and Status Appearance Apple Menu Options AppleTalk ColorSync Control Strip Date amp Time DialAssist Energy Saver Extensions Manager File Exchange File Sharing General Controls Internet Keyboard Keychain Access Launcher Location Manager Memory Modem Monitors Mouse Multiple Users Numbers QuickTime Settings Remote Access Software Update Sound Speech Startup Disk Text USB Printer Sharing Figure 188 Macintosh OS 8 9 TCP IP Comect via Setup Configure Using DHCP Server DHCP Client ID IP Address lt will be supplied by server 7 Suret mask lt will be supplied by server gt Router address lt will be supplied by server gt Name server addr lt will be supplied by server gt Sear
186. ling Log Backup File Download File Download F xj You have chosan lo donload a file from this location expal log from 1059 1 1 Whal would you lice lo do wth thas lie Opan this file trom its cumant boaton Save ths fl to dak Always ask before opening this lype of file oT cot wow 2 Select Save this file to disk and click OK A Save As window displays Figure 119 Billing Log Backup Save As Save As PE xX Save in fa My Documents a amp Adobe l Corel User Files History G Desktop EN My Documents w igre My Computer TASI y My Network P x Save as type Text Document x Cancel 3 Specify the file name and or location and click Save to start the backup process To view the billing logs open the log file using any text editor The following figure shows an example 186 Chapter 24 System Status VSG 1200 User s Guide Figure 120 Billing Log Backup Example File Content Billing Log Profile NO Username Location BillingProfile Log Time Usage Time Bill Charge from Status 1 Cindy Profile 1 2004 10 22 12 00 28 1 day s 10 00 Static In Use 2 Cindy Profile 1 2004 10 22 13 03 59 1 day s 10 00 Static In Use 3 bwh2y936 Profile 1 2004 10 21 11 53 06 1 day s 10 00 Dynamic Expired 24 9 PMS Transaction This screen is applicable when account billing is done using a PMS To display transaction messages between the VSG and
187. lly display the Create Static Subscriber Account screen and scroll down to the Manually Add Static Subscriber Accounts section as shown next You can manually create up to 10 static accounts at a time 88 Chapter 8 Static Subscriber Accounts VSG 1200 User s Guide Figure 41 Create Static Subscriber Account Manual Manually Add Subscriber Account Username Password Billing Profile Profile 1 Profile 1 Profile 1 Profile 1 Profile 1 v Profile 1 v Profile 1_ Profile 1 v Profile 1 v Profile 1 9 1099993991 The following table describes the related labels in this screen Table 24 Create Static Subscriber Account Manual LABEL DESCRIPTION No This read only field displays the index number of an entry Username Enter the user name for a static subscriber account Password Enter the password associated with the user name above You may also set the VSG to generate a password automatically refer to Section 8 5 Editing Subscriber Accounts on page 92 Billing Profile From the drop down list box select a billing profile for the static account Note This drop down list box displays active profiles only Refer to Section 7 1 1 Creating a Billing Profile on page 79 for more information Apply Click Apply to create the static account s and save the changes 8 4 Static Account List Backup and Restore You can back up and restore static account i
188. lolala low n gt N 22 Appendix F Cable Types and Cable Pin Assignments 251 VSG 1200 User s Guide 252 Appendix F Cable Types and Cable Pin Assignments VSG 1200 User s Guide Appendix G Setting up Your Computer s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP IP installed Windows 95 98 Me NT 2000 XP Macintosh OS 7 and later operating systems and all versions of UNIX LINUX include the software components you need to install and use TCP IP on your computer Windows 3 1 requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components are installed configure the TCP IP settings in order to communicate with your network If you manually assign IP information instead of using dynamic assignment make sure that your computers have IP addresses that place them in the same subnet as the VSG 1200 s LAN port Windows 95 98 Me Click Start Settings Control Panel and double click the Network icon to open the Network window Appendix G Setting up Your Computer s IP Address 253 VSG 1200 User s Guide Figure 178 WIndows 95 98 Me Network Configuration Network LPR for TCP IP Printing 3Com EtherLink 10 100 PCI TX NIC 3C905B Tx Dial Up Adapter USB Fast Ethernet Adapter Y TCP IP gt 3
189. lso specify the BW Up attribute Integer 64 24567 Portable Page URL This attribute allows you to specify a different advertising web site for each subscriber after a successful login String maximum 200 240 Appendix D Vendor Specific Attributes VSG 1200 User s Guide Error Messages The following table describes the VSA related error messages Table 87 VSA related Error Messages ERROR MESSAGE DESCRIPTION VSA Time Error Traffic limit to finish is selected The VSG is set to use the Time to Finish mode while the VSA response from the external RADIUS server include the Traffic limit attribute VSA Over Error Traffic limit value The value for Traffic limit attribute is more than the maximum allowed 4095 SMTP VSA Error SMTP Redirect no server setup No e mail server configuration is set on the VSG while the VSA response from the external RADIUS server indicates SMTP redirection is activated with an attribute value of 1 VSA dis Error BW up down Bandwidth Management able Bandwidth management is not activated on the VSG while the VSA response from the external RADIUS server contains upload and download bandwidth limits VSA Error BW up down Equal Bandwidth management is activated on the VSG with equal down bandwidth for all bandwidth applied to all subscr
190. mapping g P 4 pping Welcome Once you configure the port location mappings subscribers are Please choose from the following service selection 1 day 10 00 x able to access the Internet without How many units of Internet access would you like to purchase 7 entering usernames and Please kindly note that there will be no refund once connectivity is confirmed passwords Subscribers can Please note that the time block of selected service is based on continuous usage purchase additional time blocks with different billing plans Please click ENTER to confirm your acceptance of the usage charge or CANCEL to exit The You can still create static or selected service charge will be posted directly into your guest folio dynamic accounts However subscribers using the dynamic or Enter Cancel static accounts are prompted for usernames and passwords Scenario B Select this option if you want to use Figure 32 Subscriber Login Scenario B PMS billing without port location Welcame mapping You must then create the subscriber accounts Subscribers are prompted for their usernames Username and passwords before Internet f Password access is allowed Subscribers can purchase i M a noo additional time blocks with different Please choose from the following service selection ay oI billing plans How many units of Internet access would you like to purchase 1 Please kindly note that there will be no refund once connectivity is confirmed Please note
191. me message up to 80 characters long in the text box provided Page Background Select None to set the background color of the login screen to white FFFFFF the default Select Background Color to set the color of the login screen background to the color specified for example enter 000000 for black Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values Article Select this option to use a custom message on the login screen Enter a block of text up to 1024 characters long in the text box This is useful for advertisements or announcements Use User Agreement s Article Select this option to use the article from the user agreement page in the login screen Article Text Color Set the color of the article text For example use 000000 for black Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values Article Background Color Select None to set the background color of the article text block to white FFFFFF the default Select Background Color to set the background color of the article text block to the color specified for example enter 000000 for black Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values Chapter 12 Subscriber Login Screen 121 VSG 1200 User s Guide Table 36 Customization Login Screen Advanced
192. mple 80 for HTTP on the LAN device MAC Address Enter the MAC address of the LAN device in hexadecimal notation in 6 hexadecimal pairs for example O0O50BA8D2296 Note Make sure you enter the correct MAC address Application Select an application type from the drop down list box Choose from TCP or UDP Only requests for the selected application type are forwarded to the specified server port on the LAN device Delete Click Delete All to remove all accounts Click Delete to remove the selected account GO Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Next Click Next to go to the next page End Click End to go to the last page Apply Click Apply to save the changes 19 2 1 LAN Device Management Example In this example there is a manageable switch and a wireless access point behind the VSG and you want to be able to remotely access the web based management interfaces on the manageable switch and access point over the Internet Figure 98 LAN Device Remote Management Example 1 Access Point IP 10 59 1 2 MAC 00 A0 C5 01 23 45 Web Server Port 80 Na eea D cC Manageable Switch VSG IP 10 59 1 3 MAC 00 00 1C 01 01 6C Web Server Port 80 You map virtual port 60001 on the VSG to the web server port on the access point and 60002 to th
193. mputer IP 10 59 1 1 You must set the VSG to use different LAN and WAN IP addresses on different subnets if you enable DHCP server on the VSG For example you set the WAN IP address to 192 59 1 1 and the LAN IP address to 10 59 1 1 Otherwise It is recommended the VSG use a public WAN IP address Scenario 2 The VSG LAN IP address conflicts with the DHCP client IP address In the following figure the VSG is acting as a DHCP server The VSG assigns an IP address which is the same as its LAN port IP address to a DHCP client attached to the LAN Figure 166 IP Address Conflicts Scenario 2 LAN IP 10 59 1 1 Ves SSS ee x ee Router Computer VSG IP 10 59 1 1 i To solve this problem make sure the VSG LAN IP address is not in the DHCP IP address pool Appendix B IP Address Assignment Conflicts 233 VSG 1200 User s Guide Scenario 3 The Subscriber IP address is the same as the IP address of a network device The following figure depicts an example where the subscriber IP address is the same as the IP address of a network device not attached to the VSG Figure 167 IP Address Conflicts Scenario 3 Computer 2 IP 192 168 1 10 Router LY Computer 1 IP 192 168 1 10 You must set the VSG to use different LAN and WAN IP addresses on different subnets if you enable DHCP server on the VSG For example you set the WAN IP address to 192 59 1 1 and the LAN IP address to 10 59 1 1 Otherwise I
194. must log in before the VSG allows the subscriber access to the Internet However with walled garden you can define the web site address es which all users can access without logging in Note A walled garden web site may not display properly or even be accessible if the domain name contains multiple IP addresses Click Advanced and then Walled Garden to display the screen as shown Figure 93 Walled Garden Walled Garden Name Link 1 URL Name Link 2 URL Name Link 3 URL Name Link 4 URL Name Link 5 URL Name Link 6 URL Name Link URL Name Link 8 URL Name Link 9 URL Name Link 10 URL The following table describes the labels to configure the walled garden feature Chapter 17 Portal Page Advertisement Link and Walled Garden 147 VSG 1200 User s Guide Table 45 Walled Garden LABEL DESCRIPTION Link 1 10 In the Name field enter a descriptive name up to 80 characters for the walled garden link to be displayed in the web browser In the URL field enter the web site address up to 200 characters of the web site Apply Click Apply to save the changes The following figure shows a subscriber login screen example with walled garden links Figure 94 Subscriber Login Screen with Walled Garden Links Example Address saw z Pao Welcome Username Password Enter
195. n on page 35 2 Launch your web browser and type the WAN or LAN IP address of the VSG as the web site address 192 168 1 1 is the default IP address for the WAN port and 10 59 1 1 is the default IP address for the LAN port 3 Ifyou are using a different port number between 8000 and 8099 for the web server you must also append the port number to the WAN IP address separated with a colon for example http 192 168 1 1 8080 Figure 8 Entering IP Address in Internet Explorer Fie Edit view Favorites Tools Help Bak gt A A Qsearch Favorites history Address Web site address 4 A login screen displays Type admin default as the administrator user name and 1234 default as the password and click Get Started Chapter 3 The Web Configurator 41 42 VSG 1200 User s Guide D gt Note The user name and password are case sensitive Figure 9 Web Configurator Login Version 1 08 q Firmware version Username Password Get Started b gt Best Viewed with Microsoft Internet Explorer 4 0 and above at 800 x 600 resolution 5 You should see the main screen as shown Figure 10 Web Configurator Main Menu VSG 1200 Zy X E L Vantage Service Gateway 2 Configuration Menu System S Configuration Menu System Host Name a HS System Setting ag Advanced Setting Domain Name SS EE System
196. n screen 121 advertisement link 146 240 frequency 146 sequence 146 applications 33 hotel application with PMS 34 Internet access for LAN networks 33 Internet access in public areas 33 assign IP address to a computer 253 authentication 31 71 Built in Authentication 72 CAS 71 RADIUS 72 types 71 User Agreement 71 Index authentication port 76 authentication setup 73 Authroize net 107 auto crossover 37 automate firmware upgrade 217 automatic firmware upgrade process 218 B back up configuration file 220 backing up billing logs 185 bandwidth control 141 bandwidth limit downlink 82 uplink 82 Bandwidth Management 82 141 activate 141 class based 141 143 equal share 141 142 RADIUS 143 types 141 bandwidth management 240 billing 29 79 231 billing logs 184 backup 185 charge type 185 delete all 185 export 185 opening 186 sample 187 billing profile 79 bandwidth limit 82 create 79 currency 80 duration 82 edit 80 setting 80 Built in Authentication 75 built in authentication information window 125 scenario options 76 Index 273 VSG 1200 User s Guide C CA 189 CAS 29 71 75 CAS Central Authentication Service 29 71 certificate 189 private key 190 secret password 190 Certification Authority CA 189 change system password 203 Charge 4 class of service bandwidth management 143 class based bandwidth allocation 141 activate 143 community 173 Components 4 Concurrent Access 86 concurrent acc
197. n to store the certificate Click Next 194 Chapter 25 Secure Socket Layer VSG 1200 User s Guide Figure 130 Certificate Import Wizard Location Certificate Import Wizard x Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location For C Place all certificates in the Following store Certificate store H BLOWS Errr ses e cea 6 Click Finish to import the certificate Figure 131 Certificate Import Wizard Finish Certificate Import Wizard 3 x Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You have specified the following settings Certificate Store Selected Automatically determined by t Content Certificate 7 A Root Certificate Store window displays as shown Click Yes to store the certificate to the computer Chapter 25 Secure Socket Layer 195 VSG 1200 User s Guide Figure 132 Root Certificate Store Root Certificate Store A x A Do you want to ADD the following certificate to the Root Store Subject mail localhost com www localhost com Local Host Local Group Local City Local State 00 Issuer Self Issued Time Validity Tuesday November 05 2002 through Friday November 02 2012 Serial Number 00 Thumbprint shal 95227DB8 13ES5FA87 B7F15129 414819EB 8EDE074
198. n will be sent according to specified interval time Once system reboots the log will be sent A log would be sent if system account Administrator Supervisor or Account Operator login to or logout from the device Description A log will be sent once after an account is created A log including subscribers login logout time will be sent once after subscriber logout A login users information will be sent according to specified interval time A log would be sent when user agreement enabled Description A log would be sent according to specified interval time Description A log including current LAN Devices Status will be sent according to specified interval time A log will be sent if one of the LAN Devices detected result is F ail Description A log would be sent when someone failed to access the administration web server A log would be sent when IP or Port mapping exhausted logout Interval Time Type fo minutes 166 When system 165 reboot When system account login or 166 logout Interval Time Type When an account 166 is created Wh i en subscriber 165 fo minutes 166 When subscriber login 166 Interval Time Type When log created 166 Interval Time Type 166 fo minutes 164 When device fail 161 Interval Time Type When someone failed to access the 161 system web server When NAT Pool 161 exhausted The following table describes the lab
199. net IEEE 802 3u 100BASE TX Fast Ethernet Interface One 10 100 Ethernet WAN port auto crossover Four 10 100 Ethernet LAN ports auto crossover One RS232 serial port for console setting or an external statement printer One PMS RS232 serial port One reset button Networking Plug and play subscriber Internet access Supports 1024 simultaneous users NAT RFC1631 LAN DHCP server with client pool size of 1024 and DHCP relay HTTP proxy SMTP DNS redirection WAN connection static IP DHCP client PPPoE PPTP NAT for VPN IPSec PPTP Authentication Authorization and Accounting AAA Web based authentication RADIUS AAA Secondary RADIUS server Proprietary CAS Central Authentication Service Global roaming support Built in Authentication and accounting Vendor Specific Attributes Static Dynamic Accounting Security Port based VLAN Layer 2 isolation VPN pass through PPTP L2TP SSL secure user login process SSL secure web based administration Authorized remote management Billing Flexible time based billing Port Location Mapping Credit card via Authorize net PMS Billing Supports Micros Fidelio Spectrum MK II Marriott and Proprietary PMS transaction logs Supports IEEE802 1q tag based VLAN infrastructure Local Services Walled garden Advertisement URL link Login page re direction Customized subscriber login page MAC IP URL passthrough Appendix A Prod
200. nformation in the Create Static Account screen 8 4 1 Backing Up a Static Account List Follow the steps below to back up static subscriber account information to your computer Chapter 8 Static Subscriber Accounts 89 VSG 1200 User s Guide 1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts backup and restore section 2 Click Backup Figure 42 Static Subscriber Account Backup and Restore Static Accounts backup and restore Backup Click to save the account information to your computer To restore a previously saved account information file to your system select this option locate the account information file and click Apply File Path Browse Restore 3 A File Download window displays Click Save Figure 43 Static Subscriber Account Backup and Restore File Download File Download x p Some files can harm your computer If the file information below 4 looks suspicious or you do not fully trust the source do not open or save this file File name sta_list txt File type Test Document From 10 59 1 1 would you like to open the file or save it to your computer Open Cancel More Info IV Always ask before opening this type of file 4 A Save As window displays Specify the filename and or location and click Save to save the backup file 90 Chapter 8 Static Subscriber Accounts VSG 1200 User s Guide Figure 44 Static Subscr
201. ng continued LABEL DESCRIPTION Billing Profile Select a billing profile to associate to the web based and SP buttons from the drop down list box Only the activated billing profiles are displayed Refer to Section 7 1 1 Creating a Billing Profile on page 79 for more information on creating billing profiles General Settings Unused Accounts Specify the number of hours to wait before the VSG deletes an inactive dynamic account Printout copy Select the number of copies 1 to 3 to print from the drop down list box Click Customize printout text to configure the printout page Print to Select Statement Printer if you want to print the account information using a statement printer connected to the CONSOLE port on the VSG Select PC Connected Printer if you want to print the account information using a printer connected to a network computer Click the Q icon to display a print preview Refer to Chapter 14 Account Printout on page 129 for more information Apply Click Apply to save the changes The following figure shows the button labels on the SP 200 Figure 51 SP 200 Button Labels Pa 9 3 Creating Dynamic Accounts You can only create dynamic accounts automatically You can create dynamic accounts using either the web configurator screen or the statement printer 9 3 1 Dynamic Account Generation Using the Web Configurator Display the Dynamic Accoun
202. ng TFTP sce uasccssseseceies marcauuievnaunaeneds 224 Chapter 29 Troubleshooting sirieni a A Rite 227 29 1 Using the LEDs to Diagnose Problems seisscsiisininienninisnnniiininia 227 ARETINO FONT LED sarsari i 227 20 12 ThE LAN Pam LEDE parasiai an ENAREN 227 Table of Contents 15 VSG 1200 User s Guide 20 Ta TRO WAN Port LEDE c cctessessacseuareanesuananarcensinainagesas EEEREN 228 29 2 THE COSE PO cin cen tee aioa aE EATE ES ASAA 228 29 9 Wob CONMRGUIAION siirssisairinr sarina an a in EE a 229 20A OMET ATOSS oaea a A a a a a 229 29 5 The Statement FME sarne E AE EEEN 230 Appendix A Product SBGCHICALONG cvicciccisciarccscirsnminsatatitemsecrassatastaninsintastestaiwatndsainavadinsaniennass 231 Appendix B IP Address Assignment Conflicts ceccccssssssseeeeseseeesesseneneeeeeeeseeeeeeseeeeeeees 233 Appendix C SuUpsoriber LG GUE ssisiccihscidinionininnncdicestonrbsiaiiantaviniieianinisniensieiminaicnnenecina aan aaia 237 Appendix D Vendor Specific AHnDUTES cuceri 239 Appendix E Report Printing Using the SP LOG vecscsiccntcccstcarstsatasanassssacssseiisieansasansssencssdannesansesa 243 Appendix F Cable Types and Cable Pin Assignments ccesseseeeeeeeeeeeeeeeeeeneeeeeeeeeeneeseennes 249 Appendix G Setting up Your Computer s IP Address ccccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 253 Appendix H ge Dope sep P iE np ann spare nrerremtrrrr mens E E E 265 Lite ce E ere Petron E ET
203. niuniliaesaubintiascata 92 8 5 1 Static Account Information Print Preview 1 ccseeecceceseeeesseeeeeeenennee 93 8 8 Viewing ihe ste Account List 4 aciscvisaesatnansvsaunl co paaadnaasy ash anid aN anaes 94 Table of Contents 11 VSG 1200 User s Guide Chapter 9 Dynamic Subscriber Accounts 22 scesseeeeeeeeeeeeeeeeeeeeeeeeeeeseeeneeseeeeeeeeeeeeees 95 9 1 About Dynamic Subscriber ACCOUNTS 2 ccccccccccceeeeesecceceesseneeeeeesenaeeeeeseneees 95 9 2 Dynamic Account General Settings xcicdrccsssscecdsrinunercesrqunecasnsenuraterermeressvannies 95 93 Creating Dynamo ACOOUMS sariari aaa EE a IEE AAi EAA 97 9 3 1 Dynamic Account Generation Using the Web Configurator ee 97 9 3 2 Dynamic Account Generation Using a Statement Printer 98 9 4 Viewing the Dynamic Account List cecceceeeeeeeeeeeeeeeencaeceeeeeeeeeeeeeeeeeees 99 94 1 Backing Up the Dynamic Account LISE scsssseiccssrriemssisnesmuerrrnmvencens 100 Chapter 10 POrt LOCation Mapping issinscciesscnscssscanancensansnnontensannncansansaseensnnasnanaehasnesseneknansmtnenats 103 10 1 About Port Location Mapping ccccececeeeeeeeeceecnaeceeeeeeeeeseteneeeenanaeeeeeees 103 10 2 Configuring Port Location Mapping a cicccissseccssnnnosessasstesaccacaeansiaaannnsseccanasdosaess 103 Chapter 11 Credit Card Billing and Customization cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 107 11 1 Credit Card Billing OV
204. nnrnrcaaadnevvcuanniereciacedercausnntvaaaaneiean 74 Figure 30 System Authentication Scenario Guide ccccccc cece sccesteeeesceeeseeeseeeeneeneeey 77 Figure 31 Subscriber Login Scena A sssisserssisrsrrnsisrrnreuriirninikurirnndnni ennn r 78 Figure 32 Subserib r Login Scenario B acrsnssrrerssninnnnaska nan aR 78 Figure 33 Subscriber Login Scenaro catenins Rati eens astral 4 78 Figure 34 System Setting Billing Billing Profile aeeseesseeeeesreeesrrnsnererrensrrrrnseerrreees 80 Figure 35 System Setting Billing Billing Profile Setting cccccseseeeeceessseneeceenseenees 81 Figure 36 System Setting Billing PMS Configuration c cccccccessseecceeesseeeeeeeseeeees 83 Foues Oklic Account LIK ca srardaccasaticatacensardananeesdiaeeneiaraiiesumesaiaads soe ade ee ae 85 Figure 38 Static Account Settings Global Settings c cece ceeeecteeeceeeeeneereneennenedy 85 List of Figures 17 VSG 1200 User s Guide Figure 39 System Setting Create Static Subscriber Account o oo eee eeeeeteeeeeeeneeees 87 Figure 40 Create Static Subscriber Account Generate Automatically cece 88 Figure 41 Create Static Subscriber Account Manual ssssissiiesoissssiisin isimciu rnanis 89 Figure 42 Static Subscriber Account Backup and Restore sinansicasirrsiiiiriiensas 90 Figure 43 Static Subscriber Account Backup and Restore File Download 0 90 Figure 44 Static Subscriber Account Backup and Restore Save AS
205. nternet Service Username co000n Password 000000 Usage Time Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 2006 1 11 11 08 32 3 N 000001 Please activate your acc ount before 2006 1 11 23 08 32 Thank you very much Chapter 14 Account Printout 135 VSG 1200 User s Guide 136 Chapter 14 Account Printout VSG 1200 User s Guide CHAPTER 15 User Agreement Page This chapter describes how you can customize and display a preview of the subscriber user agreement page 15 1 About the User Agreement Page In cases where authentication is not required and anyone can access the Internet through the VSG you can set the VSG to require users to accept a service usage agreement before they can access the Internet The VSG has a built in user agreement page that you can customize 15 2 Customizing the User Agreement Page To customize the user agreement page click Advanced Setting Customization and click the User Agreement Page link to display the screen as shown Chapter 15 User Agreement Page 137 VSG 1200 User s Guide Figure 86 Customization User Agreement Page User Agreement Page User Agreement Page Title haracters Title Text Color 000000 View Color Grid Example Type your message text here Article Article Text Color oo0000 View Color Grid Article Background Color FFFFFF View Color Grid Page Background Color FFFFFF
206. nternet access would yo ftx 80 characters Please kindly note that there will be no refur asx 160 characters fPlease note that the time block of selected ttx 160 characters vex 160 characters Please click ENTER to confirm your accepti aux 240 characters 12 2 1 Standard Subscriber Login Screen The standard subscriber login screen is the VSG s pre configured default simple login screen You can modify the screen color and title and add copyright information and a footnote 118 Chapter 12 Subscriber Login Screen VSG 1200 User s Guide In the Login Screen Configuration screen select Standard Figure 68 Customization Login Standard Standard Title Welcome Pease Gil akarata l Footnote Please contact us if you have any ques cm M Copyright Copyright c 2001 2002 All Rights Res py 80 character Background Color FFFFFF View Color Grid c Standard Login Page Preview The following table describes the related labels in this screen Table 34 Customization Login Standard LABEL DESCRIPTION Standard Select this option to use the standard subscriber login screen Title Enter the login page title up to 80 characters in the field provided Footnote Select this check box and enter up to 240 characters in the field provided to add the footnote to the login screen Copyright Select this check box and enter the copyright information up to 80
207. o the port labeled CONSOLE Refer to Section 2 2 Hardware Connections on page 36 for more information 2 Configure the Console Type field in the System screen Refer to Section 3 5 General System Setting on page 44 3 Turn on the statement printer and make sure there is printing paper 4 Press the button on the statement printer A dynamic account is generated and the account information should be printed Refer to Figure 84 on page 134 for a printout example Note The settings of the buttons on the statement printer correspond to the D gt three SP 200 buttons you set in the Dynamic Account Operator Panel screen Refer to Section 9 2 Dynamic Account General Settings on page 95 9 4 Viewing the Dynamic Account List To display the dynamic account list click Dynamic Account List Click a heading to sort the entries in ascending or descending order based on the column if applicable Figure 54 Dynamic Account List Dynamic Account List Backup _ Print List S Username Password Billing Profile Time Created First Login Expiration Status Delete 1 bwh2y936 6tj27289 1 Profile 1 ee pn Not In Use 7 Delete All WGO 1 Page W First 4 Previous Next gt End mi The following table describes the labels in this screen Table 28 Dynamic Account List LABEL DESCRIPTION Refresh Click Refresh to update this screen Backup Click Backup to backup the account information to a computer
208. ogin Screen Example Service Selection Messages 0 124 Figure 77 Customization Information WINdOW wicccicscscccoiusescceessnseceniesenateenensenneenmis tennant 126 Figure 78 Subscriber Pop up Information Window Example e eeceeeeeeeeeeeeeees 127 Figure sy Customization Account Printout aie csiseess dierent na 130 Figure 80 Static Account Printout Example 0 cccceseeecceeeeeeeeeceeeeseeeceneeeneeeeeeeneneaaee 132 Figure 81 Static Account with PMS Billing Printout Example 000 eee 132 18 List of Figures VSG 1200 User s Guide Figure 82 Static Account Printout Statement Printer Example 0 0 0 cee cceeseeereeeeeneeees 133 Figure 83 Static Account with PMS Billing Printout Statement Printer Example 134 Figure 84 Dynamic Account Printout Example scscscicccisvasrersimrssmriienirnnenmimrnsmuineds 134 Figure 85 Dynamic Account Printout Statement Printer Example cee 135 Figure 86 Customization User Agreement Page ccccceeseccecceeeeeeeeceeeeeeececentneaaees 138 Figure 87 User Agreement Page EXample siciccsicccsssssvesercsiarsrneare soursaest enisinia 139 Figure 88 Bandwidth Management Activate seseeeeeeeeereeeeerrssserrrssrirrnsssrnnsssrernnnne 142 Figure 89 Bandwidth Management Equal Share escccceseeececceeeeeeceeeeneeeceeeneneeaee 142 Figure 90 Bandwidth Management Class of Service aeesseessssseseesrreesrssrresseernses
209. ol Panel Network Connections Properties s Network Connections File Edit view Favorites Tools Advanced Help Q sax 7 Search gt Folders Ez 5 amp Network Connections LAN or High Speed Internet Network Tasks ocal Area Connection nabled Standard PCI Fast Ethernet Adapte E Create anew connection Set up a home or small Disable office network amp Disable this network teas device Repair amp Repair this connection Bridge Connections mij Rename this connection view status of this connection Change settings of this Rename connection Create Shortcut Properties 4 Select Internet Protocol TCP IP under the General tab in Win XP and click Properties Figure 184 Windows XP Local Area Connection Properties 4 Local Area Connection Properties General Authentication Advanced Connect using l E9 Accton EN1207D TX PCI Fast Ethernet Adapter This connection uses the following items v E Client for Microsoft Networks v r File and Printer Sharing for Microsoft Networks v Z QoS Packet Scheduler Internet Protocol TCP IP Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected 5 The Internet Protocol TCP IP Properties window opens the General tab in Win
210. on Standard Login Screen Message Preview 110 Figure 61 Credit Card Customization Service Selection Page eeeeeeeeeeeteeeeeeeentaes 111 Figure 62 Credit Card Customization Service Selection Page Preview asses 113 Figure 63 Credit Card Customization Successful Page ccseccccceesscceceeeesscceeensseeees 114 Figure 64 Credit Card Customization Successful Page Preview cee 115 Figure 6S Credit Card Customization Fall PAQE teisccstisceniesstsessecestn sete intrnitessasncennesesteas 115 Figure 66 Credit Card Customization Fail Page Preview c eee eee 116 Figtreor CUSOMZANA LOGIN icciccpasctetecsiaiacedaceieeste ENN 118 Figure 68 Customization Login Standard sicsccssiccinssciccesssicecciessiveisdissiceseani reser nesines 119 Figure 69 Subscriber Login Screen Example Standard ou e eee eect eee 120 Figure 70 Customization Login Screen Redirect ccc ksseincccdanncinadieeamisnids 120 Figure 71 Customization Login Screen Advanced eeccccceesseccceceessecceceeeseeeeeeenteneaees 121 Figure 72 Subscriber Login Screen Example Advanced o eeceecceeeeeeeeteeeeeeennteeeeeeenaaes 122 Figure 73 Customization Login Sereen Frame sicsessicowssssiecswusreensusredansrnecsmenncess 122 Figure 74 Subscriber Login Screen Example Frame scccciees ccnataupetniendensetias 123 Figure 75 Customization Service Selection Customization ceeccseeeeeeesteeeeeeenaes 124 Figure 76 Subscriber L
211. on check file 219 synchronization file 217 219 example 217 syslog 163 on the LAN 163 on the WAN 163 syslog server 164 syslog settings 163 system information 177 System Management Terminal SMT 199 system status 177 245 T Tampering 4 TCP IP components 253 TCP IP protocol 254 TCP IP settings 253 Telephone 6 TFTP server 218 throughput 232 Time to Finish 72 75 transaction key 109 trap port 173 traps 172 troubleshooting 227 console port 228 Internet access 229 LAN port LEDs 227 Power LED 227 statement printer 230 WAN port LEDs 228 Web Configurator 229 Web Configurator display 229 U Ukraine Contact Information 7 United Kingdom Contact Information 7 uplink port 250 User Agreement 75 User Guide feedback 27 V Value 4 Vendor Specific Attribute 239 Vendor Specific Attributes VSAs 31 vendor specific attributes VSAs 73 ventilation 35 virtual port 153 154 183 Virtual Private Network 66 Virtual Private Network VPN 30 VLAN 169 VLAN enabled switch 103 VPN single connection per source limitation 67 70 types of connections 32 VSA 31 73 76 239 format 240 related error messages 241 vendor ID 76 VSG reset to factory defaults 204 restart 204 VSG Vantage Service Gateway 29 W Walled Garden 31 walled garden 147 example 148 Index 279 VSG 1200 User s Guide important note 147 WAN port cable pin assignment 249 WAN port the 36 37 249 Warranty 4
212. ook to solve it METHOD SUPPORT E MAIL TELEPHONE WEB SITE REGULAR MAIL LOCATION SALES E MAIL FAX FTP SITE support zyxel com tw 886 3 578 3942 www zyxel com ZyXEL Communications Corp CORPORATE www europe zyxel com 6 Innovation Road II HEADQUARTERS Science Park WORLDWIDE sales zyxel com tw 886 3 578 2439 ftp zyxel com Hsinchu 300 ftp europe zyxel com Taiwan CZECH REPUBLIC info cz zyxel com 420 241 091 350 info cz zyxel com 420 241 091 359 www zyxel cz ZyXEL Communications Czech s r o Modranska 621 143 01 Praha 4 Modrany Ceska Republika support zyxel dk 45 39 55 07 00 www zyxel dk ZyXEL Communications A S Columbusvej DENMARK sales zyxel dk 45 39 55 07 07 2860 Soeborg Denmark support zyxel fi 358 9 4780 8411 www zyxel fi ZyXEL Communications Oy FINLAND Malminkaari 10 sales zyxel fi 358 9 4780 8448 00700 Helsinki Finland info zyxel fr 33 4 72 52 97 97 www zyxel fr ZyXEL France 1 rue des Vergers FRANCE 33 4 72 52 19 20 Bat 1 C 69760 Limonest France support zyxel de 49 2405 6909 0 www zyxel de ZyXEL Deutschland GmbH GERMANY Adenauerstr 20 A2 D 52146 sales zyxel de 49 2405 6909 99 Wuerselen Germany support zyxel hu 36 1 3361649 www zyxel hu ZyXEL Hungary HUNGARY 48 Zoldlomb Str info zyxel hu 36 1 3259100 H 1025 Budapest Hungary http zyxel kz support 7 3272 590 698 www zyxel kz ZyXE
213. or secure communications that uses a combination of certificate based authentication and public key encryption SSL protects data transfer between the web configurator on the VSG and the web browser on a connected computer With SSL security activated data such as user name and password transferred between the VSG and the computer is protected when you access the VSG using a web browser that supports SSL 25 1 1 Certificate A digital certificate also referred to as a certificate contains the key owner s name and public key the name of the issuing certification authority the certification authority s digital signature and a certificate validity time limit and other optional information fields 25 1 2 Certificate Authorities A Certification Authority CA issues digital certificates and guarantees the identity of the certificate owner When someone requests a certificate from a CA the CA requires proof of identity There are both commercial certificate authorities like CyberTrust and VeriSign as well as government certificate authorities 25 2 Downloading SSL Certificate to the VSG After you apply for and receive a certificate from a certificate authority import the certificate and the private key to the VSG Click System Tools and SSL Certificate in the navigation panel to display the screen as shown next Chapter 25 Secure Socket Layer 189 VSG 1200 User s Guide Figure 123 SSL Certificate Download Passwor
214. out the Information Window cccccccecceeeceeeeeceececeeceeeeeeeeeseeeceseeneeeeeeeees 125 13 1 1 Customizing the Information WINDOW 4s icccieciscccsstees ssecrcteces stertene eonseneiners 125 12 Table of Contents VSG 1200 User s Guide Chapter 14 PC OU PINSON TA T T E E O T T N 129 14 1 About the Account Primout seaissiniai iaaa noana a aaa aadi 129 14 1 1 Customizing the Account PrimtOut seiccss cccccescs conticcies comescntes secstenes cemmeeeevnis 129 Chapter 15 User Agreement FAG wikis ssn icciaicnnnninnsesininiantinansniianianicnenseniadudininnnnasackandnibiicnnnnnniaiane 137 15 1 About the User Agreement Page ccecceecceeseeeecneeeeeseeseneesneeceeeeenseaee 137 15 2 Customizing the User Agreement Page sessesessrrrneerireerrrrnsseeerrenereruneneennas 137 Chapter 16 Bandwidth Managomneii ssssisciassnnsaascnxastarscnnntansnssanannsnsenssconssnansonsessanmasonnssieneenenanne 141 16 1 Bandwidth Management Overview sssssssseerrresrsrrnssesenneeerrrnnaseennnaarnnnnnnseenae 141 16 7 1 Bandwidth AUOCAUGD snonnnicenn e E E EE AREENA 141 16 1 2 Configuring Equal Share Bandwidth Management ssesssseseeeeseeeee 142 16 1 3 Configuring Class of Service Bandwidth Management 06 143 Chapter 17 Portal Page Advertisement Link and Walled Garden cccsssseeeeeeereeees 145 THA eee a p E E A ETA 145 TAF POO aaa EATE a EAA EAAS 145 To Advorisoment ONKS srne AS 146 TA AG Ga uia ia es
215. p 83 PMS transaction 187 PMS transaction messages 187 Point to Point Tunneling Protocol PPTP 30 Poland Contact Information 7 Port Forwarding 30 Port Identifier 104 port mapping 153 application type 155 port number 155 portal page 145 portal web site 145 Port Location Mapping 84 103 backup 105 configuring 103 create mapping 104 105 restore 105 power specification 232 PPPoE 30 208 connect on demand 209 idle timeout 209 keep alive 209 Redial Period 209 PPPoE Point to Point Protocol over Ethernet 30 PPTP 30 209 connect on demand 210 connection ID 210 idle timeout 210 keep alive 210 Redial Period 210 print dynamic subscriber account 99 print reports 243 printout preview 97 problems 227 product certifications 232 product specifications 231 environmental 232 general 231 management 232 performance 232 physical 232 Products 4 Proof of Purchase 4 Proper Operating Condition 4 Property Management System PMS 29 proxy 30 Purchase Proof of 4 R rack mounting kit 35 rack mounting screws 35 RADIUS 31 75 accounting methods 72 secret key 76 RADIUS Remote Authentication Dial In User Service 31 RADIUS authentication information window 125 RADIUS server 239 redirect subscriber login screen 120 Registration 4 Regular Mail 6 Related Documentation 27 Re manufactured 4 Repair 4 Replace 4 Replacement 4 report printing on SP 200 243 daily account summary 244 initial setup 243 key combination
216. page 60 for more information PPTP Local IP Address Enter the IP address assigned to you PPTP Local Subnet Enter the subnet mask assigned to you Mask PPTP Local Default Enter the IP address of the gateway device Gateway Username Enter the user name exactly as your ISP assigned If assigned a name in the form user domain where domain identifies a service name then enter both components exactly as given Password Enter the password associated with the user name above PPP MTU Setting Enter the size of a Maximum Transmission Unit MTU TCP MSS Setting Enter the size of the Maximum Segment Size MSS Connections ID Name_ Enter your identification name of the PPTP server assigned to you by the ISP Connect on Demand Select this option when you don t want the connection up all the time and specify an idle timeout in the Max Idle Time field maximum 65535 minutes This is the default setting with an idle timeout of 10 minutes Keep Alive Select this option when you want the Internet connection up all the time and specify a redial period in the Redial Period field maximum 65535 seconds When disconnected the VSG will attempt to bring up the connection after the redial period 4 8 Server Configuration Use the Server Configuration screen to set the embedded web server the LAN DHCP server and specify the e mail server for e mail redirection on the VSG Click System Setting and Server
217. ple Two Subnets As an example you have a class C address 192 168 1 0 with subnet mask of 255 255 255 0 Table 100 Two Subnets Example NETWORK NUMBER HOST ID IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask 255 255 255 0 Subnet Mask Binary 11111111 11111111 11111111 00000000 The first three octets of the address make up the network number class C You want to have two separate networks Divide the network 192 168 1 0 into two separate subnets by converting one of the host ID bits of the IP address to a network number bit The borrowed host ID bit can be either 0 or 1 thus giving two subnets 192 168 1 0 with mask 255 255 255 128 and 192 168 1 128 with mask 255 255 255 128 Note In the following charts shaded bolded last octet bit values indicate host D gt ID bits borrowed to form network ID bits The number of borrowed host ID bits determines the number of subnets you can have The remaining number of host ID bits after borrowing determines the number of hosts you can have on each subnet Appendix H IP Subnetting 267 VSG 1200 User s Guide Table 101 Subnet 1 NETWORK NUMBER aie es BIT IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask 255 255 255 128 Subnet Mask Binary 11111111 11111111 11111111 10000000 Subnet Addres
218. r a descriptive name up to 32 characters for identification purposes Domain Name Enter the domain name if you know it here If you leave this field blank the VSG may obtain a domain name from a DHCP server The domain name entered by you is given priority over the DHCP server assigned domain name Date Time To manually set the system date and time select the appropriate choices from the Date and Time drop down list boxes Click Get from my Computer to set the time and date on the VSG to be the same as the computer that you use to configure the VSG If you select Use NTP Network Time Protocol Time Server option and set the necessary fields you can click Get from NTP Server to update the time and date on the VSG from the NTP time server Use NTP Network Select this option to have the VSG get the date and time information from a time Time Protocol server Time Server Server IP Domain Name Enter the IP address or the domain name of the time server Check with your ISP network administrator if you are unsure of this information Time Zone Select your time zone from the drop down list box This will set the time difference between your time zone and Greenwich Mean Time GMT Update Time Enter the number of hours between updates Daylight Savings Select this option if you use daylight savings time Daylight saving is a period from late spring to early fall when many countries set their cloc
219. ration and Disconnect fields and buttons Figure 112 Current User List WGO Page Current User List Print List No Type Username Billing Profile Login Time Expiration IP Address MAC Address Disconnect an 2004 10 22 2004 10 23 Se eR 1 Static Cindy Profile 1 12 00 28 12 00 28 192 168 1 10 00 85 40 01 01 04 O Disconnect All Disconnect H First 4 Previous Next gt End The following table describes the labels in this screen Table 58 Current User List LABEL DESCRIPTION Refresh Click Refresh to update this screen Print List Click Print List to print the current user list to a printer No preview option is available No This field displays the index number Type This field displays the type of subscriber accounts Username This displays when you are using authentication This field displays the username of a subscriber account Billing Profile This field displays the number of concurrent access allowed and the name of the billing profile that the subscriber uses Login Time This displays when you are using authentication This field displays the time the subscriber logs in Expiration This displays when you are using authentication This field displays the time this account expires This field displays N A when total bandwidth limitation is enforced on this account Refer to Section 6 1 5 2 Vendor Specific Attribute on page 73 and Appendix D
220. re useful aides for finding possible problem causes 29 1 1 The Power LED The PWR LED on the front panel does not light up Table 75 Troubleshooting the Power LED STEPS CORRECTIVE ACTION 1 Check the connections from the VSG to the power source Make sure you are using the supplied power cord and proper power supply Refer to the appendix on product specifications Make sure the power source is turned on and that the VSG is receiving sufficient power If these steps fail to correct the problem contact your local distributor for assistance 29 1 2 The LAN Port LEDs None of the LEDs for the LAN port s light up when connected to an Ethernet device Table 76 Troubleshooting the LAN LED STEPS CORRECTIVE ACTION Make sure the Ethernet cable is properly connected to the LAN port Verify that the attached device s is turned on and properly connected to the VSG 1 2 3 Verify that Ethernet cable length does not exceed 100 meters 4 Make sure the network adapters are working on the attached devices Chapter 29 Troubleshooting 227 VSG 1200 User s Guide 29 1 3 The WAN Port LEDs None of the LEDs for the WAN port light up when connected to an Ethernet device Table 77 Troubleshooting the WAN LED STEP CORRECTIVE ACTION 1 Verify that the attached device s is turned on and properly connected to the VSG 2 Verify that Ethernet cable length does not exceed
221. reface Congratulations on your purchase of the VSG 1200 Vantage Service Gateway Your VSG 1200 is easy to install and configure About This User s Guide This manual is designed to guide you through the configuration of your VSG 1200 for its various applications The web configurator parts of this guide contain background information on features configurable by web configurator The SMT parts of this guide contain background information solely on features not configurable by web configurator Note Use the web configurator or System Management Terminal SMT to configure your VSG 1200 Not all features can be configured through all interfaces Related Documentation e Supporting Disk Refer to the included CD for support documents e ZyXEL Glossary and Web Site Please refer to www zyxel com for an online glossary of networking terms and additional support documentation User Guide Feedback Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Syntax Conventions e Enter means for you to type one or more characters Select or Choose means for you to use one of the predefined choices e Command and arrow keys are enclosed in square brackets ENTER means the Enter or carri
222. ress into four subnets you need to borrow two host ID bits to give four possible combinations of 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 2 2 or 62 hosts for each subnet all 0 s is the subnet itself all 1 s is the broadcast address on the subnet Table 103 Subnet 1 NETWORK NUMBER eee Be IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 0 Lowest Host ID 192 168 1 1 Broadcast Address Highest Host ID 192 168 1 62 192 168 1 63 Table 104 Subnet 2 NETWORK NUMBER AA BIE IP Address 192 168 1 64 IP Address Binary 11000000 10101000 00000001 01000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 64 Lowest Host ID 192 168 1 65 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 105 Subnet 3 LAST OCTET BIT NETWORK NUMBER VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address Lowest Host ID 192 168 1 129 192 168 1 128 Broadcast Address Highest Host ID 192 168 1 190 192 168 1 191 Appendix H IP Subnetting 269 VSG 1200 User s Guide
223. ress of a host in a packet for example the source address of an outgoing packet used within one network to a different IP address known within another network 5 1 1 NAT Definitions Inside outside denotes where a host is located relative to the VSG for example the computers of your subscribers are the inside hosts while the web servers on the Internet are the outside hosts Global local denotes the IP address of a host in a packet as the packet traverses a router for example the local address refers to the IP address of a host when the packet is in the local network while the global address refers to the IP address of the host when the same packet is traveling in the WAN side Note that inside outside refers to the location of a host while global local refers to the IP address of a host used in a packet Thus an inside local address ILA is the IP address of an inside host in a packet when the packet is still in the local network while an inside global address IGA is the IP address of the same inside host when the packet is on the WAN side The following table summarizes this information Table 11 NAT Definitions ITEM DESCRIPTION Inside This refers to the host on the LAN Outside This refers to the host on the WAN Local This refers to the packet address source or destination as the packet travels on the LAN Global This refers to the packet address source or destination as the packet travels on the WAN
224. review of a static account printout as it would print on an external account generator printer or the Statement Printer Preview of PC Connected printer for Dynamic Account printout Click this link to display a preview of a dynamic account printout as it would print on a printer connected to a computer Preview of account generator printer with Dynamic Account printout Click this link to display a preview of a dynamic account printout as it would print on an external account generator printer or the Statement Printer Apply Click Apply to save the changes Chapter 14 Account Printout 131 VSG 1200 User s Guide Note The account information printout for a static account varies depending on whether PMS billing is used or not The following figures show the account printout examples Figure 80 Static Account Printout Example Welcome This is your account information please keep this for your Internet Service Username 3000000 Password 3000000 Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 Username 000000 Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 Signature 2006 1 11 11 09 40 Figure 81 Static Account with PMS Billing Printout Example Welcome This is your account information please keep this for your Internet Service Username 30000000 Password 0000
225. riber Login Screen Framed Example aessssssesrisesrireeserrressererreeersrereees 237 Subscriber Login Information Window Example sesssssseessseerrrsseeerrrsseeees 237 eee DAV ACU puna naire ee esi ai ea aes 244 SP 200 MONTE ACCOUN cannae RNa Aa 245 oP 200 System SIUS acssem s ree aa 246 SP 200 Neiwork STAG ic ssisersess ine bae uae snbusaa ainn aaa aiad EAA Naa 247 WAN Pon Cable Pin AsSsignMenis saersennenssnrrr iin rran 250 LAN Port Cable Fin ASSIgNMEM S ssssiissiiiiissiiisrisrisror nisn isiin riasan 250 DB25 Male to DB9 Male Connector ausssssssssssssssessrsrrrnrrnssneererrrrnnnnnnnnnentees 251 Windows 95 98 Me Network Configuration seecssseeeessssineerrrnnnrrrnnscrerrneenees 254 Windows 95 98 Me TCP IP Properties IP Address 2 eeceeeeeeeeeeees 255 Windows 95 98 Me TCP IP Properties DNS Configuration cceeeee 256 Windows APS Start MERU ccniueisctrciuceecncdicacescter giv iaseaduoceunsenertaavialuetsentebnicecunans 257 Windows XP Control Panel seuser aiaa aiaa anaa a aii a 257 Windows XP Control Panel Network Connections Properties 05 258 Windows XP Local Area Connection Properties 2 seeceeceeceeeeeeeeeeees 258 Windows XP Advanced TCP IP Settings occas cossaccnsss caveawaussaapdaessrensaaanivebeneees 259 Windows XP Internet Protocol TCP IP Properties n 260 Magintosh OS 8 9 Apple MONU css ssereess anscssaastnsrevasatare von sananssesalsanted alevlonied
226. roceed View Certificate Note Once you are logged in with SSL security the URL starts with https instead of http Chapter 25 Secure Socket Layer 197 VSG 1200 User s Guide 198 Chapter 25 Secure Socket Layer VSG 1200 User s Guide CHAPTER 26 The SMT This chapter introduces the SMT System Management Terminal describes how to access the SMT and provides an overview of its menus 26 1 Introduction to the SMT The System Management Terminal SMT is a menu driven interface that you use to configure the VSG Access the SMT using the console port computer serial port or to a statement printer also Known as an account generator printer Note Make sure the CONSOLE port is set to the correct mode Refer to Chapter 3 The Web Configurator on page 41 on system settings using the web configurator D gt Note You can connect the CONSOLE port on the VSG directly to a Use the SMT to set general system settings and upgrade firmware For advanced configuration use the embedded web configurator refer to the corresponding chapters on configuration using the web configuration 26 1 1 Establishing a Console Port Connection After the VSG is directly connected to a computer using the console port turn on the computer and run a terminal emulation program for example Hyper Terminal in Windows and configure its communication parameters as follows e 9600 bits per
227. rosoft Internet Explorer Figur E lalxi Ele Edt View Favorites Tools Help Heak gt 2 A Qsearch Gyravorites Hristory y Sh E S Links gt Address E aa Py e one v Go Il Q Snagit er Global Corporate Hews Product Support Where to Buy Contact Us Select a product Ba Search E New Product What s New Award amp Review Solution Center 2yWALLS October 20 2004 P 334 wins 2004 Beane y E n ZyXEL Announces ZYWALL Remote Security budgetv SOHO firewall Best vy Internet Security Appliance Client budget award from a Nrtaher aa NNa h Mikrodatorn si i Welcome Username l Password l Enter Cancel or click here to pay by credit card a i E Done O i Internet Enter a user name and password and click Enter Depending on the settings in the VSG either the specified web page or an advertisement web page displays After a successful login an information window may display Figure 170 Subscriber Login Information Window Example Information Window You can use Internet now This is an information window to show the usage and notice You can type http 1 1 1 1 info to open this window again without VPN connection Remaining Usage 23 59 54 Appendix C Subscriber Login 237 VSG 1200 User s Guide 238 Appendix C Subscriber Login VSG 1200 User s Guide Appendix D Vendor Specific Attributes This appendix describes the format of th
228. rrrnssssee 143 Fouet Ponal Pae aaron rrr nee pr cen tecaer rene a run re mer treme arson ert ere 145 Figure 92 ACVGRISEITICNL ssisiscvccaussssincosatancnsetsctschsenea snanieoaueeencbeaueueshiaiwenesbisaa eouencaurerakes 146 Fowes Waled Sa sisasaskdssaaszzastasansssass nn 147 Figure 94 Subscriber Login Screen with Walled Garden Links Example neeese 148 Figure 95 Passthrough Subscriber IP and MAC Address o eeeeseceeeeeesneeeeeeeenteeeeeeeeaaes 150 Figure 96 Passthrough Destination URL and IP sssssssssesssissssssrrssrerrrrssrrrrsserernsssrernssne 151 Pier or CANDO S spurai nan oraa ANANN 154 Figure 98 LAN Device Remote Management Example 1 essesssssseesssesersrsseseerrsessrerssss 155 Figure 99 LAN Devices Example Dsus csscctddaniss eevndensnsacutveanaceuudevsstaveaternbacm ENEAN aN 156 Figure 100 LAN Device Remote Management Example 2 ccccccccccceeeeecceeeeeeececeeeeeeeeaes 156 Figure 101 LAN Devices Example Z xcs cect sercinciveati a a a 156 Figure 102 Sample Static Routing Topology scsersssiiririiseinissnii rriei innan 159 Figure 103 Advanced Statie ROUIS suseccccrsaiuesssivccusenesst venessesss seancenueivansesatbeedenseanciemernseniaas 160 Foue TE Loga yS orse o anaE EE S EEEE ANSEES 163 Foue 109 Logs Log Seas sirieesss inann N soncnneiei aes emanated 165 Figure 106 Advanced Session Trace ssssssirissrsieiiisssiiiini issii indi irri NEE AES 168 Figure 107 Session Trace Information Example cccsssscceceeeseeeceeeese
229. rs may have a choice of purchasing additional time blocks with different billing profiles you set and activate on the VSG 7 1 1 Creating a Billing Profile You can create up to ten billing profiles on the VSG Click System Setting Billing and the Billing Profile link to display the screen as shown next Chapter 7 Billing Profiles and PMS Configuration 79 VSG 1200 User s Guide Figure 34 System Setting Billing Billing Profile Billing Profile Currency fs Number of decimals places 2 No Active Name Description Profile Setting 01 v Profile 1 1 day 10 00 2 Oo oO 04 O Edit EE 5 o 6 0 Edt EE o7 O Edt o r 09 Edi 10 O Edit Seely The following table describes the labels in this screen Table 19 System Setting Billing Billing Profile LABEL DESCRIPTION Currency Specify the type of currency and or dollar sign for billing Number of decimal Specify the number of decimal places for the currency The default is 2 places No This field displays the index number of a billing profile Active Select this check box to enable the billing profile Name This field displays the name of a billing profile Description This field displays a description of a billing profile Profile Setting Click Edit to edit the selected billing profile Refer to Section 7 1 2 Editing a Billing Profile on page 80 for more in
230. rver 31 211 233 DHCP services 211 digital certificate 189 digital signature 189 dimension 232 Discretion 4 display subscriber account 94 DNS 255 DNS proxy 31 DNS server 208 212 domain name 202 213 dynamic IP address 208 dynamic subscriber account 95 backup 100 configuration 96 create using statement printer 98 create using web configurator 97 display 99 general settings 95 method to create 95 print 99 SP Button 96 statement printer settings 96 274 Index VSG 1200 User s Guide Web based Button 96 E edit a subscriber account 92 edit billing profiles 80 EIA standard size rack 35 E mail forwarding 31 e mail server redirect 203 Equal Value 4 equal share bandwidth allocation 141 configure 142 error messages 241 Ethernet Cable 227 Ethernet cable length specifications 249 types 249 Ethernet port 249 speed 249 export billing logs 185 F factory defaults 30 Failure 4 FCC 3 features 29 filename 215 Finland Contact Information 6 firmware 215 download to TFTP server 217 firmware download 215 firmware upgrade 32 215 about subscriber connection 218 automatic 217 from a TFTP Server 216 from computer 216 from TFTP server 219 important note on SMT 219 manual 216 methods 215 schedule frequency 219 scheduled 217 using SMT 219 using Web Configurator 215 Firmware version 42 firmware version 178 246 France Contact Information 6 FTP server 32 Functionally Equivalent 4 G Gateway 160
231. s 192 168 1 0 Lowest Host ID 192 168 1 1 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 102 Subnet 2 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask 255 255 255 128 Subnet Mask Binary 11111111 11111111 11111111 10000000 Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 The remaining 7 bits determine the number of hosts each subnet can have Host IDs of all zeros represent the subnet itself and host IDs of all ones are the broadcast address for that subnet so the actual number of hosts available on each subnet in the example above is p eE or 126 hosts for each subnet 192 168 1 0 with mask 255 255 255 128 is the subnet itself and 192 168 1 127 with mask 255 255 255 128 is the directed broadcast address for the first subnet Therefore the lowest IP address that can be assigned to an actual host for the first subnet is 192 168 1 1 and the highest is 192 168 1 126 Similarly the host ID range for the second subnet is 192 168 1 129 to 192 168 1 254 268 Appendix H IP Subnetting VSG 1200 User s Guide Example Four Subnets The above example illustrated using a 25 bit subnet mask to divide a class C address space into two subnets Similarly to divide a class C add
232. s C PPPoE PPTP The following table describes the related field in this screen Table 6 System Setting WAN LAN WAN MAC Address FIELD DESCRIPTION WAN MAC Address Select Default to use the factory assigned MAC address If your ISP requires MAC address authentication select Change to and enter the MAC address of a computer on the LAN in the fields provided 56 Chapter 4 LAN WAN and Server Setup VSG 1200 User s Guide 4 7 2 MTU A maximum transmission unit MTU is the largest size packet or frame specified in octets eight bit bytes that can be sent in a packet or frame based network The Transmission Control Protocol TCP uses the MTU to determine the maximum size of each packet in any transmission Too large an MTU size may mean retransmissions if the packet encounters a router that can t handle that large a packet Too small an MTU size means relatively more header overhead and more acknowledgements that have to be sent and handled 4 7 3 WAN IP Address Settings Use the WAN LAN screen to change the WAN IP address settings Figure 20 System Setting WAN LAN WAN IP WAN LAN IP Address LAN Subnet Mask Default WAN MAC Address Use fixed IP address IP Address Subnet Mask Default IP Gateway NERA Poet awe Primary DNS Server Secondary DNS Server MTU Setting C PPPoE C PPTP 10 59 1 1 255 0 0 0 C Change to 00 00 00 00 foo
233. s from this device to your PC Backup Click Backup to save the current system configuration to your computer TFTP Server IP Address Text File Name Apply Restore To restore your stored system configuration to this device File Path Browse Apply TFTP Server IP Address Text File Name Apply Reset the system back to factory defaults I Keep subscriber profile I Keep port location mapping profile Apply 2 Click Backup A File Download window displays as shown next Figure 159 Configuration Backup File Download File Download x You have chosen to download a file from this location export cfg from 10 59 1 1 What would you like to do with this file C Open this file from its current location Save this file to disk VV Always ask before opening this type of file Cancel More info 3 Select Save this file to disk and click OK A Save As window displays Chapter 28 Configuration and Firmware Maintenance 221 VSG 1200 User s Guide Figure 160 Configuration Backup Save As Save in Am Documents x deo fa PE E l Adobe Corel User Files __ My eBooks J My Library My Pictures My Webs 3 History Cig Desktop oN My Documents E NEA My Computer TACI My Network P Save as type cta Document Cancel A 4 Specify the file name and or location and click Save to start the backup process 28 3 2 Backup Configuration
234. s how you can configure the MAC filter feature 23 1 About the MAC Filter The MAC Filter screen allows you to configure the VSG to block devices from accessing the Internet through the VSG Every Ethernet device has a unique MAC Media Access Control address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00A0C5000002 You need to know the MAC addresses of the devices to configure this screen 23 2 Configuring the MAC Filter To configure the MAC filter click Advanced Setting MAC Filter to display the screen as shown Figure 110 MAC Filter MAC Filter Allowing system administrator to black malicious users based on MAC address No MAC Address No MAC Address No MAC Address 1 12345678901F 11 21 2 123456789010 12 22 g 15 25 Bee 6 isd 16 sid 26 Eoo 7 A 17 D i 27 k l 8 sid 18 ti i 28 9 isd 19 sid 29 a Chapter 23 MAC Filter 175 VSG 1200 User s Guide The following table describes the labels in this screen Table 56 MAC Filter LABEL DESCRIPTION MAC Address Enter the MAC addresses in XXXXXXXXXXXX format of the devices that are denied access to the VSG in these address fields Apply Click Apply to save the changes 176 Chapter 23 MAC Filter VSG 1200 User s Guide CHAPTER 24 System Status This chapter describes the screens under System Status 24 1 About System S
235. s without entering a user name or password Figure 96 Passthrough Destination URL and IP Destination IP Address Passthrough No IP Address No IP Address No IP Address 1 a 13 DO 25 DO 2 isd 4 isd 26 sid 3 sd 15 C 7 sid a isd 16 iid i jj 5 i s zsq 17 C 29 sid 6 C i 18 o Co i 7 sid 19 D a ss e isd a DO a2 i i a D a D 33 10 ti i 22 DO 34 OO i n es 23 Ss a5 Deen i 2 sd 24 o 36 i Destination URL Passthrough No URL Link Page e e 2 iF 3 4 5 D E 6 7 DD E 8 CF g Eyy y y 10 D E The following table describes the fields in this screen Chapter 18 Passthrough 151 VSG 1200 User s Guide Table 47 Passthrough Destination URL and IP FIELD DESCRIPTION Destination IP Address Passthrough No This read only field displays the index number of an entry IP Address Enter the IP address of a web site in dotted decimal notation for example 192 168 1 10 Pass Through Destination URL No This read only field displays the index number of an entry URL Link Page Enter the web site address for example http www zyxel com 152 Chapter 18 Passthrough VSG 1200 User s Guide CHAPTER 19 LAN Devices This chapter describes how you can remotely access devices on the LAN through the VSG 19 1 LAN Devices and NAT Overview NAT Network Address Translation NAT RFC 1631 is
236. scriber IP amp MAC Address Passthrough No IP Address No IP Address No IP Address 1 sd 3 sid 25 isd 2 CO i 14 E 26 OO i 3 o 5 CM 27 a 4 ee 16 C 28 C E 5 sd 17 sid 29 sd 6 sd 18 sid 30 a 7 a 19 O 31 O 8 sd 20 32 E g ss 21 isd 33 10 sd 22 DO 34 E 11 C 23 isd 35 T A 12 sd 24 sd 35 No MAC Address No MAC Address No MAC Address 1 7 11 Co a 77 2 a 2 E 22 77 3 al 13 23 4 a 4 CM7 24 id 5 D 15 4 25 C 6 o 6 D 26 i is zsq 7 rT CCS 17 7 C s sid 8 a 28 sid 9 m 19 Tr CS 29 10 ss 20 __iJ 30 The following table describes the fields in this screen Table 46 Passthrough Subscriber IP and MAC Address FIELD DESCRIPTION Subscriber IP amp MAC Address Passthrough No This read only field displays the index number of an entry IP Address Enter the IP address of a computer in dotted decimal notation whose packets are allowed to pass through the VSG For example 10 59 1 10 MAC Address Enter the MAC address of a computer in 6 hexadecimal pairs separated by a hyphen for example 00 50 BA 8D 22 96 whose packets are allowed to pass through the VSG 150 Chapter 18 Passthrough VSG 1200 User s Guide 18 2 2 Destination URL and IP Address Passthrough You can specify the IP address or the URL of the web site s that any user can acces
237. se kindly note that there will be no refund once connectivity is confirmed Please note that the time block of selected service is based on continuous usage Enter Payment Information all info is required Credit card number Credit card expiration date MMY Y Enter Email Address First Name es Last Name R Address ciy Cs State Province Eas ZIP Postal Cod sts CS S Country Phone Se Submit Transaction and Login 11 3 3 Successful Screen You can customize the notification screen to display on the subscriber s computer when the credit card is validated and the transaction is successful Scroll down the Credit Card Customization screen and configure the Successful Page fields and click Apply to save the changes Chapter 11 Credit Card Billing and Customization 113 VSG 1200 User s Guide Figure 63 Credit Card Customization Successful Page Successful Page Customize the message for the successful page Successful Message Notification Message 1 Notification Message 2 Account Information vou may now use the Internet 80 characters IMPORTANT Make a note of your username and p Your username is Username Max 8 haracters Your password is Password Max 80 characters r vour usage time is Usage Time Expiration Time Email Button Max 80 characters Please activate your account before 80 characters Format y y mm dd HH mm
238. second e Parity none e 8 data bits e 1 stop bit e flow control none Chapter 26 The SMT 199 VSG 1200 User s Guide Figure 136 HyperTerminal Communication Parameter Settings Example com Properties TE Port Settings Bits per second Data bits fe M Parity None 7 Stop bits pooo YY Flow control None i Restore Defaults 26 2 SMT Login Screen Press ENTER to display the login screen For your first login enter the default administrator user name admin and default password 1234 and then press ENTER D gt Note The user name and password are case sensitive Figure 137 SMT Login Screen VSG 1200 c 2003 ZyXEL Communications Corporation All Rights Reserved Version 1 08 Username Password Note The VSG automatically logs you out after five minutes of inactivity Simply log back into the VSG if this happens 200 Chapter 26 The SMT VSG 1200 User s Guide 26 3 The SMT Main Menu Summary The SMT main menu is shown next Figure 138 SMT Main Menu Main Menu System Configuration Wan Configuration Lan Configuration System Status Utilities Restart Logout Factory Defaults 1 2 3 4 5 6 7 8 Enter selection Enter a numeric between 1 and 8 The following table describes the menu choices in this screen Table 66 SMT Main Menu NUMBER MENU
239. seeceeeeseseeceeeeneaee 169 Figure 108 SNMP Management Model saccicccsucssessrecuteterscessasmsnresacsssreciwentenesutetuereaereuees 171 Fiore TOE SNMP sonini AEA NAA 172 Fae TO PIE TIE oea 175 Foure T Syslom Staus sihun a a aaa 178 Figure 112 Coment User List ensaiar eaaa aa a EE NaN AERA S 180 Pie T I CIONT ccs an G 181 Fowe T14 SPONU es 182 Foues To NAT Fool Tabi ssar sesata vin nran n e baste cenesunaktarcs EEE TAA ET N ATAA SiS 182 Figure 116 System Status LAN Device Status iiicsstediussisreimrnsiniuvinniimmnd mained 183 Figuwe tl System Status Biling LOG sits ascii elsan aad lieasions 185 Figure 118 Billing Log Backup File Download ccchicissteneccsssedeisiesehnacterncasianpnsamenrin 186 Figure 119 Billing Log Backup SAVE S dccoiisessicouserssst seascsnieisecssensiaelactsehsvees srias 186 Figure 120 Billing Log Backup Example File Content seeesseeesrsenseerrresrrrnrnseerrenerrrnense 187 Figure 121 System Status PMS Transaction LOg cccseiisscsssenecaitssenennicaseeneiainssznecutaxnabenide 187 Figure 122 System Status Static Route Table essisrsssisisiisssissidiisssriiisirssnis ndn irrisa 188 Figure 123 SSL Certificate Download sssuiieirsssirneirnnunnnannnikanaaduidn nania naan unnan anaana anna 190 Figure 124 System Setting Server Configuration Enable SSL Security 2 00 191 List of Figures 19 VSG 1200 User s Guide Figure 125 System Setting Authentication Activate SSL Login oo eect eeeeeeees 192 Figure 126 Inst
240. settings Chapter 17 Portal Page Advertisement Link and Walled Garden 145 VSG 1200 User s Guide 17 3 Advertisement Links You can set the VSG to display an advertisement web page first on the subscriber s computer once connected to the Internet Click Advanced and Advertisement to display the screen as shown next Figure 92 Advertisement Advertisement Frequency One Time Only C Every D Minis Sequence Randomly Orderly From 1 to 10 Link 1 ess Link 2 D Link3 Link 4 Cr Link 5 a Link 6 E Link7 E Link8 Link 9 E Link 10 SY The following table describes the labels in this screen Table 44 Advertisement LABEL DESCRIPTION Frequency Select One Time Only to display an advertisement web site in a pop up browser window once after a subscriber logs in successfully Select Every Min s to display an advertisement web site in a pop up browser window once every time period specified between 1 and 60 minutes after a subscriber logs in successfully Sequence Select Randomly to display the advertisement web pages in random order Select In Order to display the advertisement web pages in the order as configured Link 1 10 Enter the web site addresses in the fields provided Apply Click Apply to save the changes 146 Chapter 17 Portal Page Advertisement Link and Walled Garden VSG 1200 User s Guide 17 4 Walled Garden A subscriber
241. sonal computer interacts with a broadband modem for example DSL cable wireless etc to achieve access to high speed data networks It preserves the existing Microsoft Dial Up Networking experience and requires no new learning or procedures For the service provider PPPoE offers an access and authentication method that works with existing access control systems for instance RADIUS For the user PPPoE provides a login and authentication method that the existing Microsoft Dial Up Networking software can activate and therefore requires no new learning or procedures for Windows users One of the benefits of PPPoE is the ability to let end users access one of multiple network services a function known as dynamic service selection This enables the service provider to easily create and offer new IP services for specific users Operationally PPPoE saves significant effort for both the subscriber and the ISP carrier as it requires no specific configuration of the broadband modem at the subscriber s site By implementing PPPoE directly on the VSG rather than individual computers the computers on the LAN do not need PPPoE software installed since the VSG does that part of the task Furthermore with NAT all of the LAN s computers will have Internet access 58 Chapter 4 LAN WAN and Server Setup VSG 1200 User s Guide Figure 21 System Setting WAN LAN PPPoE LAN WAN MAC Address WAN Port Mode WANILAN IP Address
242. splay the System Status menu as shown next Figure 147 SMT System Status System Name Doamin Name System Status Console Port Speed 29600 Web Server Port 80 E Mail Server Redirect WAN Configuration WAN Type D S P T Static IP IP Address PO 1 685 el Subnet Mask 12509 299 290 40 Gateway 192 168 1 254 Primary DNS Server 168 95 1 1 Secondary DNS Server DHCP Configuration DHCP Service D R S Server Start IP Address 220 5912 DHCP Pool Size 253 Lease Time 1440 Primary DNS IP Address 168 95 1 1 Secondary DNS IP Address Press any key to return 212 Chapter 27 LAN and WAN Setup Using the SMT VSG 1200 User s Guide The following table describes the fields in this screen Table 73 SMT System Status FIELD DESCRIPTION System Name This field displays the name of the VSG for identification purposes Domain Name This field displays the domain name Console Port Speed This field displays the console port speed 1200 2400 4800 9600 14400 19200 38400 57600 or 115200 Web Server Port This field displays the port number for the embedded web server If the port number is not 80 then you need to append the port number to the WAN port IP address to access the VSG web configurator For example if 8010 is the web server port number then you must enter http www 192 168 1 1 8010 in the address bar on the web browser where 192 16
243. splays the index number of an entry MAC Address This field displays the MAC address of the client computer The MAC Media Access Control or Ethernet address on a LAN Local Area Network is unique to your computer six pairs of hexadecimal characters A network interface card such as an Ethernet adapter has a hard wired address that is assigned at the factory This address follows an industry standard that ensures no other adapter has a similar address IP Address This field displays the IP address assigned to the client computer refresh Click this button to manually renew the screen s information display 24 5 Session List To display a list of session information click System Status and Session List The Session List screen displays up to 2048 entries When all rows are used the entries wrap around and the old entries are erased This screen automatically updates every 5 seconds Chapter 24 System Status 181 VSG 1200 User s Guide Figure 114 Session List Session List No TCP UDP IP Client Port Client Part Fake IP Remote Port Remote Idle 1 TCP 192 168 1 10 3129 50002 192 168 1 1 80 128 GO 1 F Page W First 4 Previous Next gt End The following table describes the labels in this screen Table 60 Session List LABEL DESCRIPTION No This field displays the index number of an entry TCP UDP This field displays the type of traffic TCP or U
244. ss HH 24h hh 12h tt AM PM Submit Button Email this webpage to myself 30 characters use this account to LOGIN now Max 40 characters Q Preview of Successful Page The following table describes the labels in this screen Table 32 Credit Card Customization Successful Page LABEL DESCRIPTION Successful Enter a message to notify the subscribers that the credit card validation is Message successful Notification Enter additional message s For example you may enter a refund policy Message 1 2 Account Enter the caption for the account information Information Username Enter the label name for the username field Password Enter the label name for the password field Usage Time Enter the label name for the usage time field Expiration Date Enter the label name for the expiration date field Email Button Enter the label name for the e mail button the subscribers click to have the VSG e mail this information in this screen to the subscribers Submit Button Enter the label name for the button the subscribers click to confirm and log in for Preview of Successful Page Click Preview of Successful Page for a preview screen see Figure 64 on page 115 for an example 114 Chapter 11 Credit Card Billing and Customization VSG 1200 User s Guide The following figure shows an example Figure 64 Credit Card Customization Successful
245. ss Bindings Advanced NetBlos DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below C Specify an IP address ee ee ae Subnet Mes TL IV Detect connection to network media Cancel 3 Click the DNS Configuration tab e Ifyou do not know your DNS information select Disable DNS Ifyou know your DNS information select Enable DNS and type the information in the fields below you may not need to fill them all in Appendix G Setting up Your Computer s IP Address 255 VSG 1200 User s Guide Figure 180 Windows 95 98 Me TCP IP Properties DNS Configuration TCP IP Properties 2 xI Bindings Advanced Netbios DNS Configuration Gateway WINS Configuration IP Address Domain Suffix Search Order Cancel 4 Click the Gateway tab Ifyou do not know your gateway s IP address remove previously installed gateways e Ifyou have a gateway IP address type it in the New gateway field and click Add 5 Click OK to save and close the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your VSG 1200 and restart your computer when prompted Verifying Settings 1 Click Start and then
246. ss Privileges Status i eme CD Fes vera E 2 Iprivete PNY Write Valid z 3 xe Read inven a xv Read E inven s anv Read vena Configuration 172 Chapter 22 SNMP VSG 1200 User s Guide The following table describes the labels in this screen Table 55 SNMP LABEL DESCRIPTION SNMP Select Enable to activate SNMP support Select Disable to de activate the SNMP support Port SNMP Port Enter a port number on the VSG for SNMP management The default is 161 Otherwise enter a port number between 16100 and 16199 Trap Port Enter a port number on the VSG for sending SNMP traps The default is 162 Otherwise enter a port number between 16200 and 16299 Configuration No This read only field displays the index number of the entry Community Name Enter the community string or the password of the management station NMS Address Enter the IP address of the management station Privileges Select a privilege level from the drop down list box Options are Read Write Trap Recipient and All Status Select Valid to activate the selected SNMP configuration entry Select Invalid to disable the selected SNMP configuration entry Apply Click Apply to save the changes Chapter 22 SNMP 173 VSG 1200 User s Guide 174 Chapter 22 SNMP VSG 1200 User s Guide CHAPTER 23 MAC Filter This chapter describe
247. ss you have a backup configuration file stored on disk 1 Click System Tools and Configuration A screen displays as shown next Chapter 28 Configuration and Firmware Maintenance 223 VSG 1200 User s Guide Figure 163 System Tools Configuration Restore Configuration This feature can import your saved settings to this device or export the stored settings from this device to your PC Backup Click Backup to save the current system configuration to your computer TFTP Server IP Address Text File Name Restore To restore your stored system configuration to this device File Path Browse TFTP Server IP Address Text File Name Reset the system back to factory defaults I Keep subscriber profile I Keep port location mapping profile 2 In the Restore section specify the location and filename of a configuration file in the File Path field or click Browse 3 Click Apply to start the configuration restore process The VSG automatically restarts after the restoration process is complete 28 3 4 Restore Configuration Using TFTP This section shows you how to restore a previously saved configuration Note This function erases the current configuration before restoring a previous back up configuration please do not attempt to restore unless you have a backup configuration file stored on disk 1 Click System Tools and Configuration A screen displays as shown next 224 Chapt
248. sts Idle Timeout The VSG automatically disconnects a computer from the network after a period of inactivity The subscriber may need to enter the username and password again before access to the network is allowed Specify the idle timeout between 1 and 1440 minutes The default is 5 minutes Current User Information Backup This feature is applicable for built in authentication Select this option to back up account information every time interval specified between 1 and 1440 minutes The default time interval is 10 minutes The account information includes unused dynamic accounts and accounts that are currently in use SSL Login Page Security Select Enable to activate SSL security upon accessing the login screen so that user names and passwords are encrypted before being transmitted to the VSG Select Disable to de activate SSL security for the subscriber login screen Refer to Chapter 25 Secure Socket Layer on page 189 for more information Apply Click Apply to save the changes 6 2 1 Scenario Options D gt Note This feature is for built in authentication method only 76 Chapter 6 Authentication VSG 1200 User s Guide When you select Built in Authentication in the Authentication screen you must select a pre configured scenario option by clicking the Select option link to display a screen as shown next Select a scenario option in the Items Check field and click
249. t Click Add to List to insert a new mapping rule Batch Create Set the related fields to create a specified number of port location mappings Location ID From Enter an identity up to 20 characters of the first location for a mapping This field must match the VLAN ID of a port Port ID From Enter the an ID number between 1 and 999999 of the starting port for this mapping This is the location ID number you set in the PMS Batch Numbers Specify the number of port location mappings you want to create at a time Status Select No Charge if you don t want to bill a subscriber accessing the Internet at this port location Select Charge for use to bill a subscriber accessing the Internet at this port location Select Blocked to stop any subscriber from accessing the Internet at this port location Add to List Click Add to List to insert a new mapping rule Backup Restore You can back up or restore the port location mappings Backup Click Backup to Local PC to save the current port location mappings to a computer To back up the current port location mapping to a TFTP server specify the IP address of the TFTP server and the file name in the fields provided and click Apply Restore Make sure you have previously backed up the port location mapping Note All current port location mappings will be lost To restore from a local computer specify the name and location of the back
250. t Operator Panel screen as shown next Chapter 9 Dynamic Subscriber Accounts 97 VSG 1200 User s Guide Figure 52 Dynamic Account Operator Panel Dynamic Account Operator Panel Click a button to automatically generate a dynamic account based on the configuration of the button Click a button to generate a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen A window displays showing a printout preview of the dynamic account generated The following figure shows an example Refer to Chapter 14 Account Printout on page 129 on account printout to configure the printout page Figure 53 Dynamic Account Information Printout Example Welcome This is your account information please keep this for your Internet Service Username 000000 Password 000000 Usage Time Billing Time to Finish Profile 1 day 10 00 Purchase Unit 1 Total 10 00 2005 12 23 17 34 51 S N 000001 Please active your accou nt before 2005 1 2 24 05 34 51 Thank you very much 9 3 2 Dynamic Account Generation Using a Statement Printer Follow the steps below to create dynamic accounts and print the account information using a statement printer D gt Note You have to purchase a statement printer separately 98 Chapter 9 Dynamic Subscriber Accounts VSG 1200 User s Guide 1 Connect the statement printer t
251. t is recommended the VSG use a public WAN IP address Scenario 4 Two or more subscribers have the same IP address By converting all private IP addresses to the WAN IP address the VSG allows subscribers with different network configurations to access the Internet However there are situations where two or more subscribers are using the same private IP address This may happen when a subscriber is configured to use a static or fixed IP address that is the same as the IP address the VSG DHCP server assigns to another subscriber acting as a DHCP client In this case the subscribers are not able to access the Internet 234 Appendix B IP Address Assignment Conflicts VSG 1200 User s Guide Figure 168 IP Address Conflicts Scenario 4 Computer 2 IP 192 168 1 10 E i Sy eN _ y 2 Internet gt aie aS ey _ wy VSG Router Computer 1 IP 192 168 1 10 This problem can be solved by adding a VLAN enabled switch or setting the computers to obtain IP addresses dynamically Appendix B IP Address Assignment Conflicts 235 VSG 1200 User s Guide 236 Appendix B IP Address Assignment Conflicts VSG 1200 User s Guide Appendix C Subscriber Login To log in as a subscriber enter a web site address such as www zyxel com in a web browser Depending on the settings a subscriber login screen displays prompting for a user name and password e169 Subscriber Login Screen Framed Example ic
252. tatus The screens in System Status show the current state of the VSG 24 2 View System Information Click System Status and System to display the screen as shown next The System screen automatically updates every 5 seconds Chapter 24 System Status 177 VSG 1200 User s Guide Figure 111 System Status System Host Name Domain Name Bootrom Version System Status Firmware Version Concurrent Users Limitation WAN MAC Address LAN MAC Address WAN Port Mode IP Address WAN IP Settings Subnet Mask Default IP Gateway Primary DNS Server DNS Secondary DNS Server DHCP Status Start IP Address DHCP End IP Address Lease Time E Mail Server IP Address Country State Local City SSL Certificate Organization Organization Unit Common Name Email Address refresh 1 01 1 08 1024 00 40 C5 41 F0 97 00 40 C5 41 F0 96 Use fixed IP address 192 168 1 1 255 255 255 0 192 168 1 254 168 95 1 1 Server 10 59 1 2 10 59 1 254 1440 oo Local State Local City Local Group Local Host TENA mail 1 1 1 1 The following table describes the fields in this screen Table 57 System Status FIELD DESCRIPTION System Status Host Name This field displays the description name of the VSG for identification purposes Domain Name This field displays the domain name of the VSG Bootrom Version This field displays the version of the bootrom Firmware Version
253. th one account Concurrent Access Max concurrent access 2_ Customize Printout Customize printout text Statement Printer Q Print to PC Connected Printer Q The following table describes the labels in this screen Chapter 8 Static Subscriber Accounts 85 VSG 1200 User s Guide Table 22 Static Account Settings Global Settings LABEL DESCRIPTION Concurrent Access Select Allow concurrent access with one account to allow more than one users to access the Internet using the same account at the same time Then specify the number of concurrent users from the Max concurrent access drop down list box The default number of concurrent access is 2 users per account Customize Printout Click Customize printout text to set the account printout page Refer to Chapter 14 Account Printout on page 129 Print To Select Statement Printer if you want to print the account information using a statement printer connected to the CONSOLE port on the VSG Select PC Connected Printer if you want to print the account information using a printer connected to a network computer Click on the Q icon to display a print preview Apply Click Apply to save the settings 8 3 Creating a Static Account Click System Setting Accounts Static Accounting and Create Static Account to display the screen as shown next 86 Chapter 8 Static Subscriber Accounts VSG 1200 User
254. that the time block of selected service is based on continuous usage Please click ENTER to confirm your acceptance of the usage charge or CANCEL to exit The selected service charge will be posted directly into your quest folio Enter Cancel Scenario C Select this option to use the VSG s Figure 33 Subscriber Login Scenario C built in or credit card billing function You can select time to Welcome finish or accumulation accounting No PMS device is needed Usomama Password Please choose from the following service selection 1 day 10 00 gt How many units of Internet access would you like to purchase 1 7 Please kindly note that there will be no refund once connectivity is confirmed Please note that the time block of selected service is based on continuous usage Please click ENTER to confirm your acceptance of the usage charge or CANCEL to exit The selected service charge will be posted directly into your guest folio Enter Cancel or click here to pay by credit card yea 78 Chapter 6 Authentication VSG 1200 User s Guide CHAPTER 7 Billing Profiles and PMS Configuration This chapter shows you how to set up subscriber billing and PMS Property Management System configuration 7 1 About Billing Profiles A billing profile contains information such as time unit unit cost and or account expiration time You must associate a subscriber account with a billing profile In addition for PMS billing subscribe
255. the translation of the IP address of a host in a packet Form example the source address of an outgoing packet used within one network is changed to a different IP address known within another network Traditionally when you have a device for example a switch on a LAN using NAT you cannot access the device from the WAN since the LAN device is assigned a private IP address Your VSG is a NAT enabled device that makes your whole inside network appear as a single computer to the outside world 19 1 1 Port Mapping To make LAN devices behind the VSG visible to the outside world you configure a mapping between a virtual port on the VSG and a server port on a LAN device A virtual port is a port on the VSG that appears as a physical port to the attached devices A server port defines a server to which all specified requests are forwarded In addition centralized LAN device management is possible through the VSG using port mapping You can access the management interface on the LAN device remotely provided that the LAN device has allowed remote management 19 2 Configuring LAN Device Port Mapping Click Advanced and LAN Devices to display the LAN Device Management screen as shown D gt Note You can configure port mapping for up to 300 LAN devices on the VSG Chapter 19 LAN Devices 153 VSG 1200 User s Guide Figure 97 LAN Devices LAN Devices Polling Interval fi Min s Virtual Port Device Device Device
256. tification Message 1 Notification Message 2 Notification Message 3 Additional Remark Service Selection customization Service Selection Message Please choose from the following service SE hax 80 characters How many units of Internet access would yO ax 80 characters Please kindly note that there will be no refut ax 160 characters Please note that the time black of selected Max 180 characte Please click ENTER to confirm your accept ax 240 characters The following table describes the related labels Table 38 Customization Service Selection Customization LABEL DESCRIPTION Service Selection Customization Service Selection Messages Enter a message to instruct the subscribers to select a billing profile Purchase Unit Message Enter a message to instruct the subscribers to select the number of time units to purchase Notification Message 1 3 Enter additional message s regarding the replenish feature For example you may enter a refund policy Additional Remark Enter any additional information For example enter contact information for help The following figure shows an example of a standard subscriber login screen with the service selection messages Figure 76 Subscriber Login Screen Example Service Selection Messages Username Password Please choose from the following service selection fi day 10 00 gt How many units of Internet access
257. to provide Internet access service across its entire Hilton Group hotels In order to use the HSIA hotel guest s must be authenticated through the proprietary CAS The CAS performs both user authentication and accounting Figure 28 CAS Example CAS ca ec Internet ss o Ill The following summarizes the communication steps before Internet access is allowed 1 A hotel guest launches a web browser 2 The VSG redirects the guest s web browser to a login screen at CAS Chapter 6 Authentication 71 VSG 1200 User s Guide 3 The guest enters the provided access information 4 Once authentication is successful CAS informs VSG to allow Internet access to the guest 6 1 3 Accounting Methods The VSG provides two accounting methods Accumulation and Time to Finish The Accumulation accounting method allows multiple re logins until the allocated time period or until the subscriber account is expired The VSG accounts for the time the subscriber logs in for Internet access The Time to Finish accounting method is good for one time logins Once a subscriber logs in the VSG stores the MAC address of the subscriber s computer for the duration of the time allocated Thus the subscriber does not have to enter the user name and password again for re login within the allocated time Once activated the subscriber account is valid until the allocated time is reached even if the subscriber disconnects Internet ac
258. ts 261 Macmntsh OS wI TOPUP arrini A 261 Macmtosh OS X Apple Menu cc cehssecssseoisscraniesisiarssetessnetinawasacacngucrseetncensenovedss 262 CIES OS X NETWORK tas c sccwewisseersaitanssiielaaier E iava a a aAa 263 List of Figures 21 VSG 1200 User s Guide 22 List of Figures VSG 1200 User s Guide List of Tables Table 1 Pint Patio CBS ori 38 Table 2 Web Configurator Screen Overview ceccccccceeeeeeeeeeeeeeeecesaaaeeaeeeeeeeeees 44 Table 3 SYST Setting SYSIEM sararins aE AE 46 Table 4 System Toole System ACCOUNM isssscansceesjsncnesssisscanasess Ausanesssasssandenansonasesinieannd 49 Table 5 System Setting WAN LAN LAN Configuration secceeeeeeeeeeeeeeeeees 55 Table 6 System Setting WAN LAN WAN MAC Address 2 0 ceeceeeeeeeeeeeteeeeees 56 Table 7 System Setting WAN LAN WAN IP cccccccesecceeeeesececeeeenseneeceeeteneseeeeennaees 57 Table 8 System Setting WANLAN PPPOE siisscsscnscecorercsiacantaanvccamiuoaanmneeergateneess 59 Table 9 System S tting WAN LANE PPTP osssnisoiisriiintiiteiisii sn NN 61 Table 10 System Seting CIE aiscceaitas saison credunsn adits da nde aceas vn sucwedbssandawedansamnadienn SEREEN ENRE 62 Table 11 NAT DSRS wcsccrcdce tated cessctontresimetreresuuiessentadatsinednnsenncauvarteoonedarysnareeaistsaace 65 Table 12 WAN NAT Mapping Types for VPN ceecceseeeecenceeeeceeeeeeeeeeeeeeseennsenaeeaeeees 67 Table
259. ts tebaxiieeeenlaameelenneal einai 45 Figure 14 System Tools System ACCOUNT seccccicossescstrscascesconecnuerssmacamtesteatenecsivanscsonens 48 Figure 15 System Tools RESO i acids ena casusica ships woaaittanautvnastnsdauid aenpaaeniennanaduuudcansaaludasisial 50 Figure 10 System Tools TRESIAIN cacdimcntarisimsncetecdeacocehad miaseens maces Ramanauanlind 50 Figure 17 System Toole Logging OUl okie enie Ran 51 Figure 18 System Setting WAN LAN LAN Configuration ccceceeeeeeeeeeceeeeeeeeeneeees 55 Figure 19 System Setting WAN LAN WAN MAC Address cccceeeeeeeeeeeeeeeeeeeeeeeeees 56 Figure 20 System Setting WAN LAN WAN IP sassssessssessssssssessrrresrsnssesresnsesrnnnaneseennneenas 57 Figure 21 System Setting WAN LAN PPPOE sssdesscncisnsmsoretinmenbasdinmnnesanadenariinamantionies 59 Figure 22 System Setting WAN LAN PPTP ssisisisisissiierurissrniidvisreruissuriassionsuissraindu ssn 60 Figure 23 System Setting Server cata lies ates anna radlirlnnndab ive aneian arean Enana ia 62 Figure 24 NAT Example One 40 ONG cacadccasnneleicieeednageateewianarelvinmbeidameleameelets 67 Figure 25 NAT Example Wanton ccsdescineistcndssoscssatesmnorssasesnnnnsdicesnmerssiganionedssantuniaere 68 Figure 26 NAT Example One to One and Many to One ssssssssssrirsseeerrseserrrsssreernssrees 68 Figure 27 System Setting NAT POOL sissisisssrssissiusibssiosn ssania aani 69 Figuie2e LAS EAS a 71 Figure 29 System Setting Authentication ssccnnbersassc
260. twork to which the gateway is directly connected and the VSG has no knowledge of the networks beyond For instance the VSG knows about network N2 in the following figure through remote node Router 1 However the VSG is unable to route a packet to network N3 because it does not know that there is a route through remote node Router via Router 2 The static routes allow you to tell the VSG about the networks beyond the remote nodes Figure 102 Sample Static Routing Topology a lt m lt gt _ _ a 20 2 The Static Route Screen Configure and view static route settings in the Static Route screen Click Advanced and Static Route to display the configuration screen Chapter 20 Static Route 159 VSG 1200 User s Guide Figure 103 Advanced Static Route Static Route No Destination IP Address Destination Subnet Mask Gateway IP Address Hop Count Eas a fix 2 Sas iH 3 e T5 7 e C C C j O wl Cc wo 19 e Ed E 20 O l ME ap Static Route Table No Destination IP Address Destination Subnet Mask Gateway IP Address Hop Count Delete The following table describes the labels in this screen Table 49 Advanced Static Route LABEL DESCRIPTION Static Route Set the fields below to configure static route settings You can configure up to 20 static routes at a time No This is the index number of the static route
261. uct Specifications 231 VSG 1200 User s Guide Table 84 Product Specifications Performance and Management Maximum Throughput 15 2Mbps Concurrent Users 1 024 Management Web based management TFTP HTTP firmware upgrade Schedules firmware upgrade Backup Restore configuration Real time status list Remote authorized management Configuration file import export LAN device management Syslog Session trace SNMP v1 v2 MIB II with traps Table 85 Product Specifications Physical and Environmental LED Power ALARM WANILAN 10 100 LK ACT FDX Dimension 440 W x 116 L x 44 H mm Temperature 0 C to 50 C Humidity 10 to 95 non condensing Power Internal universal switching power supply 100 220 V AC 50 60 Hz Maximum power consumption 10W Certifications FCC part 15 Class A CE 232 Appendix A Product Specifications VSG 1200 User s Guide Appendix B IP Address Assignment Conflicts This appendix describes situations where IP address conflicts may occur Subscribers with duplicate IP addresses will not be able to access the Internet Scenario 1 The VSG is using the same LAN and WAN IP addresses The following figure shows an example where the VSG is using a WAN IP address that is the same as the IP address of a computer on the LAN Figure 165 IP Address Conflicts Scenario 1 WAN IP 10 59 1 1 sf me le me ee ee SH VSG outer Co
262. ueectededuiecenaieuecassd aseteee ceasreesnataud 65 ENAT DORNIIONE nerean dia keane bau SAA I NATERA 65 SLEV NAT OOO iscschincairetoniieaeeeonibiea ahem ia 66 SL FORNET TORT aa 66 Eo VFN es 1c M25 n reer mee ercree aererry tert eter ee memner ter r rn tere enters 66 So NAT EEN ENGR seriinin Aa E REE EAE EEA 67 10 Table of Contents VSG 1200 User s Guide 53 1 EMIT T I eaea nna N OAA 67 5 3 2 Example 2 Many to ONE ade de tt cees immature baadnden deanaiemed terrain PERNAS ESEVE EAEEs 68 5 3 3 Example 3 One to One and Many to One eceeeeeeeeeteeeeeeeeenneeeeeeeeee 68 TA COnN NAT FOO aipnes cats snstitavipts na itnlt AA 69 Chapter 6 Authonteatioi ss saci cect ssdevscbs ces tas ye tactvencebectovaehetuctaceedduvedioveedepaciectelactaecdsbwalavesdetveiaas 71 0 1 Authentication CVS nernansenennernm inn nGdeaeninades 71 CETUS DRO i ea ei taiod eae ean 71 6 1 2 CAS Central Authentication Service esseessseseireeeserrsseeerrssrrerrsssrerrsess 71 0 1 3 Accounting Methods cisisciccaseiassvecauerscereau rrsenneturscheeuraccuneamsaashinnwyaseieaues Ta 6 14 Built in PC PTC AOI sorsia xeassiania iesiaraieventuatanieacnass 72 CLS RADIES nn n N NARE 72 615 1 RADIUS ACCOUNTING sc tenssaiicrisersadiersansadguesantyaginsssbasylias rena 72 6 1 5 2 Vendor Specific Attribute niseirsseriinirrissnnndnininenneeda seseina adea 73 C2 Auhenicaion SaS sanaan N 73 Ca CSUN OPONE aesa 76 Chapter 7 Billing Profiles and P
263. unction Console Port The VSG provides a console port for local management You can also set this console port to act as the printer port when connected to an external statement printer Web Configurator Management The VSG comes with an embedded web based configurator It offers advanced management features and allows you to manage the VSG remotely using Internet Explorer version 4 0 or above or Netscape version 6 0 or later System Maintenance The firmware of the VSG can be upgraded via the web configurator or the SMT menu The Embedded FTP server is for firmware upgrades as well as configuration file backups and restoration Ease of Installation Your VSG is designed for quick intuitive and easy installation It can be mounted on a desktop or standard 19 rack 32 Chapter 1 Getting to Know Your VSG VSG 1200 User s Guide 1 3 Applications The following sections describe network application examples in which the VSG is used 1 3 1 Internet Access for LAN Networks With a broadband service account set up the VSG allows the attached computers to enjoy high speed Internet access Figure 1 Application Internet Access for LAN Networks EN e m 1 3 2 Internet Access in Public Areas In public areas such as a hotel the VSG provides high speed Internet access to subscribers Account billing and authentication can be done either using an external RADIUS server or the built in billing function and local su
264. up file or click Browse to locate it and click Apply To restore from a TFTP server specify the IP address of the TFTP server and the file name in the fields provided and click Apply Port Location Mapping List This table displays a summary of each mapping rule If applicable click on a heading to sort the entry Location ID This field displays the ID of a mapping rule Port ID This field displays the port ID Description This field displays a description Status This field displays the status No Charge Charge for use or Blocked of a mapping Delete Click Delete All to remove all accounts Click Delete to remove the selected account GO Page Select a page number from the drop down list box to display the selected page First Click First to go to the first page Previous Click Previous to return to the previous page Chapter 10 Port Location Mapping 105 VSG 1200 User s Guide Table 29 System Setting Port Location Mapping continued LABEL DESCRIPTION Next Click Next to go to the next page End Click End to go to the last page 106 Chapter 10 Port Location Mapping VSG 1200 User s Guide CHAPTER 11 Credit Card Billing and Customization This chapter shows you how to configure secure online credit card service on the VSG and customize the subscriber credit card information screen 11 1 Credit Card Billing Overv
265. ur particular situation do not create an arbitrary IP address always follow the guidelines above Note For more information on address assignment please refer to RFC D gt 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space 54 Chapter 4 LAN WAN and Server Setup VSG 1200 User s Guide 4 5 DNS Server Address DNS Domain Name System is for mapping a domain name to its corresponding IP address and vice versa for example the IP address of www zyxel com is 204 217 0 2 The DNS server is extremely important because without it you must know the IP address of a machine before you can access it The DNS server addresses that you enter in the DHCP setup are passed to the client machines along with the assigned IP address and subnet mask There are two ways that an ISP disseminates the DNS server addresses The first is for an ISP to tell a customer the DNS server addresses usually in the form of an information sheet when s he signs up The second is to obtain the DNS server information automatically when a computer is set as a DHCP client 4 6 LAN Configuration To configure the LAN settings on the VSG click System Setting and WAN LAN to display the screen as shown Figure 18 System Setting WAN LAN LAN Configuration WAN LAN IP Address Subnet Mask Default WAN MAC Address C Change to 00 foo oo oo foo 00 Get automatically from
266. urator 47 VSG 1200 User s Guide e The account manager account is used for subscriber account management only No system configuration is allowed This account is useful for front desk personnel such as in a hotel for setting up subscriber accounts without tampering with the system configuration The default user name and password are account e With the supervisor account you can view the system status and change the supervisor account password You can also edit the Advanced Setting Portal Page Advertisement and Walled Garden screens The default user name and password are supervisor The super subscriber account is used for testing the Internet connection between the VSG and the ISP There is no time limitation or billing imposed on this account Thus anyone who logs in with this account is able to gain Internet access for free The default super subscriber user name and password are super 3 7 Changing System Login Passwords D gt Note It is recommended you change the system passwords From the Main Menu screen click System Tools and System Account Figure 14 System Tools System Account Administrator Account Username admin Password A Confirm o Accounting Manager Username account Password p Confirm sis Supervisor Account Username supervisor Password fe Confirm _ 1 Super Subscriber Account Username super Password ooo i Confirm C wD 48 Chapter
267. urposes 28 2 Firmware Upgrade The following sections show you how to upgrade the firmware using the SMT and the web configurator 28 2 1 Firmware Upgrade Using the Web Configurator There are two ways to upgrade the firmware in the VSG manually or scheduled To manually upgrade the firmware you have to down the latest firmware from www zyxel com With scheduled firmware upgrade the VSG automatically checks for downloads and upgrades the latest firmware every time interval specified The following figure shows the top links when you click System Tools and Firmware Chapter 28 Configuration and Firmware Maintenance 215 VSG 1200 User s Guide Figure 148 Firmware Upgrade Links Manual Firmware Upgrade Scheduled Firmware Upgrade 28 2 1 1 Manual Firmware Upgrade Follow the steps below to upgrade the firmware manually 1 Download the latest firmware from www zyxel com to your computer Unzip the file if it is zipped 2 Access the web configurator Refer to the section on accessing the web configurator for instructions 3 Click System Tools Firmware and the Manual Firmware Upgrade link to display the screen as shown Figure 149 Firmware Upgrade Manual Manual Firmware Upgrade To upgrade the firmware click Browse to locate the firmware file and click Apply or use remote TFTP server Local PC File Path Browse Apply TFTP Server IP Address Binary File Name 4 Specify the firmware file n
268. view Color Grid Agree Button Agree hitax 60 characters Disagree Button Do not agree tutax 50 characters E Standard User Agreement Page Preview The following table describes the labels in this screen Table 41 Customization User Agreement Page LABEL DESCRIPTION Title Enter a title up to 100 characters for the user agreement page Title Text Color Set the color of the title text For example use 000000 for black Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values Article Enter a block of text up to 12000 characters long in the text box This is the restrictions or conditions that you want the user to agree to before allowing Internet access Article Text Color Set the color of the article text For example use 000000 for black Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values 138 Chapter 15 User Agreement Page VSG 1200 User s Guide Table 41 Customization User Agreement Page continued LABEL DESCRIPTION Article Background Color Set the background color for the article For example use FFFFFF for white Click View Color Grid to display a list of web friendly colors and corresponding hexadecimal values Page Background Color Set the background color for the page For example use FFFFFF for white Click View Color Gri
269. width Allocation The VSG provides two types of bandwidth control based on a subscriber s computer MAC address equal share or class based With equal share bandwidth allocation the VSG allocates an equal amount of outgoing and incoming bandwidth for each subscriber on the LAN With class based bandwidth allocation you can set up bandwidth classes in the billing profiles on the VSG or on a RADIUS server 13 1 2 Activating Bandwidth Management To activate bandwidth management click Advanced Setting Bandwidth and select the Bandwidth Management check box Chapter 16 Bandwidth Management 141 VSG 1200 User s Guide Figure 88 Bandwidth Management Activate V Bandwidth Management Equal bandwidth for all subscribers Bandwidth Management Maximum Upstream Bandwidth ce 256Kbps D fo Kbps 64 24576 Maximum Downstream Bandwidth O 256Kbps fo Kbps 64 24576 Class of service based on RADIUS or billing profile settings 16 1 2 Configuring Equal Share Bandwidth Management To configure the VSG to impose the same bandwidth limits on all subscribers select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields Figure 89 Bandwidth Management Equal Share Bandwidth Management V Bandwidth Management Equal bandwidth for all subscribers Maximum Upstream Bandwidth ce 256Kbps D fo Kbps 64 24576 Maximum Downstream Bandwidth O 256Kbps gt
270. word is 1234 The username and password are case sensitive If you change the server port number you need to append the port number to the WAN or LAN port IP address to access the web configurator For example if you enter 8010 as the web server port number then you must enter http Awww 192 168 1 1 8010 where 192 168 1 1 is the WAN or LAN port IP address If you have forgotten the administrator user name and or password you must reset the VSG back to the factory defaults using the reset button Use a pointed object to press the reset button on the front panel to reset the VSG All your custom configuration will be lost Ping the VSG from your computer on the WAN or LAN The web configurator does not display properly Table 80 Troubleshooting Internet Browser Display STEP CORRECTIVE ACTION 1 Make sure you are using Internet Explorer version 4 0 and later or Netscape version 6 0 or later with JavaScript support enabled Delete the temporary web files and log in again In Internet Explorer click Tools Internet Options and then click the Delete Files button When a Delete Files window displays select Delete all offline content and click OK Steps may vary depending on the version of your Internet browser 29 4 Internet Access A subscriber cannot connect to the Internet through the VSG Table 81 Troubleshooting Internet Access STEPS CORRECTIVE ACTI
271. would you like to purchase fa Please kindly note that there will be no refund once connectivity is confirmed Please note that the time block of selected service is based on continuous usage Please click ENTER to confirm your acceptance of the usage charge or CANCEL to exit The selected service charge will be posted directly into your guest folio Welcome Enter Cancel 124 Chapter 12 Subscriber Login Screen VSG 1200 User s Guide CHAPTER 13 Subscriber Information Window This chapter shows you how to customize the subscriber information window 13 1 About the Information Window You can set the VSG to display an information window after a subscriber has successfully logged in This information window shows the amount of time a subscriber has used or the time the subscriber still has to access the Internet The subscriber information window varies depending on the billing and accounting configuration you set on the VSG The information window displays the amount of time used for Internet access when you select Built in Authentication in the Authentication Configuration screen or when you select RADIUS Server and the RADIUS server is configured not to send session timeout messages The information window displays the amount of time a subscriber still has to use for Internet access when you select RADIUS Server in the Authentication Configuration screen and the RADIUS server is configured to send session
272. y State Province Select this check box to display this field and specify the label name of the field in which subscribers enter the state or province name Zip Postal Code Select this check box to display this field and specify the label name of the field in which subscribers enter the ZIP or postal code Country Select this check box to display this field and specify the label name of the field in which subscribers enter the country 112 Chapter 11 Credit Card Billing and Customization VSG 1200 User s Guide Table 31 Credit Card Customization Service Selection Page continued LABEL DESCRIPTION Phone Select this check box to display this field and specify the label name of a field in whish subscribers enter the phone numbers Fax Select this check box to display this field and specify the label name of the field in which subscribers enter the fax numbers Preview of the Click Preview of the Service Selection Page for a preview screen see Figure 62 Service Selection on page 113 for an example Page The following figure shows an example of the subscriber credit card information screen Field labels display in red are the required fields Figure 62 Credit Card Customization Service Selection Page Preview Welcome Please choose from the following service selection fi day 10 00 How many units of Internet access would you like to purchase p Plea
273. you to navigate to advanced configuration screens An example is shown in the figure below Figure 12 Navigation Panels Screen specific Link Panel Static Account Dynamic Account Static Account Setting Create Static Account Static Account Operator Static Account List Chapter 3 The Web Configurator 43 VSG 1200 User s Guide 3 4 Screen Overview The following table lists the various web configurator screens Table 2 Web Configurator Screen Overview SYSTEM SETTING ADVANCED SETTINGS SYSTEM STATUS SYSTEM TOOLS Fey System Setting J6 Advanced Setting 76 System Status Ey System Tools System 1 Credit Card _ System Configuration X WAN LAN Customization L Current User List 1 Eirmware 9 NAT Pool Bandwidth DHCP Clients System Account a Server Portal Page _ Session List SSL Certificate 9 Authentication _ Advertisement _ NAT Pool Table Restart 9 Billing Walled Garden LAN Devices D Logout 9 Accounting _ Passthrough Billing Log Port Location LAN Devices al PMS Transaction Seine Static Route 1 Static Routing Table _ Session Trace E snme MAC Filter 3 5 General System Setting The System screen displays first when you access the web configurator The Domain Name entry is what is propagated to the DHCP clients on the LAN If you leave this blank the domain name obtained by a DHCP server is used While you must enter the host name System
274. ystem Login PASSWOrOS siersssisdeccansssiestaanasbiascardanecsccamdavontananinre 48 30 Restarting the VSG eienares na E puis E E a aerate 50 3 9 Logging Out of the Web Configurator ssccsehsaunssherrsaiionanersiiuanteosiuasacravacaeterinees 51 Chapter 4 LAN WAN and Server Setup oscciscssciasscncsasnnscnesasnsenacsonssnsesnatessananxcnsetsenmessnsaseatoonen 53 ALT Fado ERAN VE Delais as 0 es ad ee es fe as eed drs dae aol da rea ares 53 Be LANGONI TANE sa 53 AIP Address ASSIOMITIGNW sirrinin ieis ena ana 53 gh EXECS ETNIES asia enn sass denesinin anae a trish EEE Ea Giana AEEA 53 44 1 IP Address and Subnet Mask cacciiaisscciciscensialadesieeiaestapieenees 54 44 2 Piva IP Pe SSSR ii gcecdccsnipoissdenapivcderdasnniarcanp E 54 4 5 DNS Server Address sssini Van ananti Vans aiinth seasevelih kerrain raaa ainia iea 55 4O LAN COnTQUIENOM isisisi ia a a ar 55 AT READE COn aO i 56 4 7 1 Configuring WAN MAC Address siscsscneiincsssnriitessmrsiviessscesnuusssrsiiamenediinn 56 E E E E E E EA ET 57 4 7 3 WAN IP Address Settings aaaeesseeeeseseneeesrreeesrnnssenenreenninnnserennaeernnnnasenen 57 Agee POE sen NA AAA 58 ALTE RIE aiia ANE 60 4 o Sever EVILS NNN Ss ose cetas nausea anoe oa Anaise Eii EE eA N EENAA E Seentacumbienaandius 61 Chapter 5 NAT POON sinaiuicxsseatvsexantalintieianndincvinsisaeyanasiaarpos meobiansbecvisalaisu tates aueucdilecmanvaiiwcauseeies 65 ST AT WAM OQU EBON ccccsscscccsneiascstacstescscntes sontrecaveras

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