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ZyXEL V300 User's Manual

1. Region Select the place in which the V300 is located Settings Apply Click this to save your changes Reset Click this to set this screen to its last saved value 11 3 Speed Dial Settings Screen Speed dial provides shortcuts for dialing frequently used phone numbers You can map a phone number to an alphanumeric keypad key 0 to 9 and then use that keypad key to call the phone number press and hold the key for one second or longer Use this screen to add edit or remove speed dial numbers for outgoing calls You also have to create speed dial entries if you want to make peer to peer calls or call SIP numbers that use letters In peer to peer calls you call another VoIP device directly without going through a SIP server Enter the callee s IP address or domain name The V300 sends SIP INVITE requests to the peer VoIP device when you use the speed dial entry You do not need to configure a SIP account in order to make a peer to peer VoIP call Click VoIP gt Phone gt Speed Dial Settings The following screen displays V300 User s Guide Chapter 11 Phone Setup Figure 75 Phone Book Speed Dial Speed Dial Settinas Speed Dial Key 0 Speed Dial Key 1 Speed Dial Key 2 Speed Dial Key 3 Speed Dial Key 4 Speed Dial Key 5 Speed Dial Key 6 Speed Dial Key 7 Speed Dial Key 8 Speed Dial Key 9 Speed Dial Settings Apply Reset Each field is described in the follo
2. 47 Figure 20 LCD Menu Reset System FASIIOL 1 erit opor ta rrt Yo EPA LEE KEER GE ERG AERA DE Zan sesa gee GE Ds ee 47 Figure 21 LCD Menu Reset System Restart Confirm sie EE SERE BE EENDAG krit v se ea ae douk keep kak EES ked p kk kn 48 Figure 22 LCD Menu Reset Reset Default iss vue kana do br eer be EER Vee SEEN e kk EG KEES Ee tv Di kk Pi 48 Figure 23 LCD Menu Reset Reset Default Confirm issie se ke KA AA RR KA EE EK AE than ee ee 48 Figure 24 LCD Meng Advanced Selig ss sis vo EEN kk ek Se e ke kk ke EO GN ORI Ee ek GEE Ee Ge ER GE Be Ge see 49 zi 25 ENEE 50 Figure 26 LCD Menu SIP NUMDOT s ki kak val ko k kk ka a kk egen kk kk CEU ge ek IR E ak kk SEE AA kk l 51 Figure 27 LCD Menu SIP Number Edil isis panic sok via dl ai de kata dik DES dent ria EERS NS BE bi dos kan 51 Figure 28 LOD Menu SIF server Address ee erba eene degen 51 Figure 29 LCD Ment SIP Server Address EE se ett Ee EE ke obi kk ba saan ka A ASA Ge 51 Figure 30 LCD Menu SIP Sarver PON N N EE A ADD AYE READ 52 Figura 31 LCD Menu SIP Server PWA Ell uuo ceret kaa c bx pa kd ok SKENKER d ka GEK REEN GE kk ek By Dee 52 Figure 22 LOD Menu SIP Register SCIvel sesse inik kok kip EE hau anaemia 52 Figure 33 LCD Menu SIP Register Server Address Edit 53 Figure 34 LCD Menu SIP Register POU i cinis etii Ee tle kk EG kd EN Ke EN n kk EE kk RI 53 Figure 35 LCD Menu SIP Register Port ES sesse verse sae REEKSE E BEG EES SERE uni SEER EE EE GE GREG EER DEERE EE
3. Using the LCD Screen This chapter shows how to use and configure the V300 via the LCD screen menu system SA See the web configurator section of this guide for background information on the V300 s features 3 1 Navigation Use the following keys to move around the V300 s LCD screen menu system The navigator Use this to move the cursor up and down when selecting a menu item or left and right when editing a field The alphanumeric keypad Enter a menu item s number to jump to that item single digit numbers only The MENU key Use this to access the V300 s configuration menu or exit the menu The PHONEBOOK key Use this to return to view the stored contacts or delete a character when editing a field A When there is more than one entry in a menu one or two arrows display on the right side of the LCD screen If you can scroll down to see other entries J displays if you can scroll up to see other entries 4 displays and if you can scroll up or down to see other entries TL displays These arrows are not shown in this User s Guide 3 2 Enabling and Disabling Features Many of the V300 s LCD screen menus allow you check a feature s settings and then edit the setting Take the following steps to check a feature s current setting and then enable or disable the feature This example uses the DHCP feature V300 User s Guide Chapter 3 Using the LCD Screen 1 Selectthe feature you w
4. V300 User s Guide Appendix B Setting up Your Computer s IP Address Figure 108 Macintosh OS X Network ee Network me g Show All Displays Network Startup Disk Location Automatic a Show Built in Ethernet ei AppleTalk Proxies Configure Using DHCP Domain Name Servers Optional IP Address 192 168 11 12 168 95 1 1 Provided by DHCP Server Subnet Mask 255 255 254 0 Router 192 168 10 11 Search Domains Optional DHCP Client ID Optional Example apple com earthlink net Ethernet Address 00 05 02 43 93 ff CR Click the lock to prevent further changes 4 For statically assigned settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your V300 in the Router address box 5 Click Apply Now and close the window 6 Turn on your V300 and restart your computer if prompted Verifying Settings Check your TCP IP properties in the Network window Linux This section shows you how to configure your computer s TCP IP settings in Red Hat Linux 9 0 Procedure screens and file location may vary depending on your Linux distribution and release version V300 User s Guide Appendix B Setting up Your Computer s IP Address A Make sure you are logged in as the root administrator Using the K Desktop Environment KDE Follow the
5. File Path Type in the location ofthe file you want to upload in this field or click Browse to find it Browse Click Browse to find the file you want to upload Remember that you must decompress compressed ZIP files before you can upload them Upload Click Upload to begin the upload process Do not turn off the V300 while configuration file upload is in progress After you see a configuration upload successful screen you must then wait one minute before logging into the V300 again Figure 89 Configuration Upload Successful Restore Configuration The Device is Restore Configuration Now Please Watt The V300 automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Figure 90 Temporarily Disconnected D Local Area Connection Network cable unplugged If you uploaded a configuration file that sets the V300 to get an IP address automatically use the System Info LCD menu to find out its new address See Section 5 4 on page 46 for more information If the upload was not successful the following screen will appear Click Return to go back to the Configuration screen V300 User s Guide Chapter 15 Tools Figure 91 Configuration Restore Error System Restore Restore configuration error The configuration file was not accepted by the device Plea
6. 7 OK 1 A sends a SIP INVITE request to B This message is an invitation for B to participate in a SIP telephone call B sends a response indicating that the telephone is ringing B sends an OK response after the call is answered A then sends an ACK message to acknowledge that B has answered the call Now A and B exchange voice media talk After talking A hangs up and sends a BYE request B replies with an OK response confirming receipt ofthe BYE request and the call is terminated NO Om P WO ND 10 1 5 SIP Client Server SIP is a client server protocol A SIP client is an application program or device that sends SIP requests A SIP server responds to the SIP requests When you use SIP to make a VoIP call it originates at a client and terminates at a server A SIP client could be a computer or a SIP phone One device can act as both a SIP client and a SIP server 10 1 5 1 SIP User Agent A SIP user agent can make and receive VoIP telephone calls This means that SIP can be used for peer to peer communications even though it is a client server protocol In the following figure either A or B can act as a SIP user agent client to initiate a call A and B can also both act as a SIP user agent to receive the call V300 User s Guide Chapter 10 SIP Account Setup Figure 65 SIP User Agent a N B 10 1 5 2 SIP Proxy Server A SIP proxy server receives reguests from clients and forwards them to anoth
7. V300 User s Guide Chapter 12 The Phone Book Table 30 VolP Phone Book Contact List continued LABEL DESCRIPTION Page Select a page from the list to go to that page of contacts Item This shows the index number of the contact s entry Number This is the contact s phone number Name This is the contact s name Group This is the calling group to which the contact belongs Assign This is the SIP account the V300 always uses to call this contact This shows Account None if you can use any SIP account to call the contact Block This is selected if this contact is prevented from calling you DND White This is selected if this contact can call you even when DND Do Not Disturb is turned on Modify Click the Edit icon to change this entry s details Click the Delete icon to remove the entry from the phonebook If you do this the information cannot be recovered Apply Click this to save your settings Clear All Click this to remove all the entries from the phonebook If you do this the information cannot be recovered 12 3 Group List Screen Use this screen to see and edit the calling groups to which your phonebook contacts belong Sa You can also edit this information in the VoIP gt Phone Book gt Contact List screen Click VoIP gt Phone Book gt Group List The following screen displays Figure 78 VoIP gt Phone Book gt Group List Group Li
8. Reset Restart Phone Use this to restart the V300 Using this feature does NOT return the V300 to its factory defaults Reset Default Use this to return the V300 to its factory defaults 3 5 The LCD Status Screen When you first turn on the V300 or make a call the status screen displays The status screen is divided into two main sections as shown below Figure 9 LCD Status Screen 09 45 2007 03 20 1234 In the status screen the upper line displays the time and date configured on the V300 and the lower line displays information about the SIP account The SIP account s name displays if it is successfully registered If it has tried to register but failed NoReg displays If the SIP account is not enabled see Section 6 2 1 on page 50 NoUse displays V300 User s Guide The Phonebook Use the V300 s phonebook to view or store the names and phone numbers of your contacts The following sections describe how to add and use phonebook entries 4 1 Add a Phonebook Entry Take the following steps to add a call record to the V300 s phonebook 1 Press the Navigator up or down to display the previous called numbers Figure 10 LCD Contact Record 1 889763 15 30 2007 11 08 2 Press select Save to Phone and press gt again to store this record as a contact entry in your phone book Figure 11 LCD Contact Record Save 889763 Save to Phone A You can view the stored contact entry by pre
9. Call Statistics 1 Connected 9 711 1001 4 0 0 o 0 2 Idle 0 0 0 0 o 3 Ide 0 o 0 0 o 4 Ide ged 0 0 0 0 WESTE E Each field is described in the following table Table 18 VolP Statistics LABEL DESCRIPTION SIP Status Account This column displays each SIP account in the V300 Registration This field displays the current registration status of the SIP account You can change this in the Status screen Registered The SIP account is registered with a SIP server Unregister The SIP account has failed to register with a SIP server or is not active Last Registration This field displays the last time you successfully registered the SIP account It displays N A if you never successfully registered this account URI This field displays the account number and service domain of the SIP account You can change these in VoIP gt SIP gt SIP Settings Protocol This field displays the transport protocol the SIP account uses SIP accounts always use UDP Message This field indicates whether or not there are any messages waiting for the SIP Waiting account Last Incoming Number This field displays the last number that called the SIP account It displays N A if no number has ever dialed the SIP account V300 User s Guide Chapter 8 Status Screens Table 18 VolP Statistics LABEL DESCRIPTION Last Outgoing T
10. Configure Using DHCP Server X 3 For dynamically assigned settings select Using DHCP Server from the Configure list DHCP Client ID l IP Address lt will be supplied by server 7 Subret mask lt will be supplied by server gt Router address lt will be supplied by server gt Name server addr lt will be supplied by server Search doma ns 4 For statically assigned settings do the following From the Configure box select Manually V300 User s Guide Appendix B Setting up Your Computer s IP Address Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your V300 in the Router address box 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Turnon your V300 and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu and click System Preferences to open the System Preferences window Figure 107 Macintosh OS X Apple Menu r1 Grab File Edit Capt About This Mac Get Mac OS X Software uL M System Preferences Location 2 Click Network in the icon bar Select Automatic from the Location list Select Built in Ethernet from the Show list Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list
11. Windows 2000 NT 11 Turn on your V300 and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 Inthe Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then click the Support tab Macintosh OS 8 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel V300 User s Guide Appendix B Setting up Your Computers IP Address About This Computer Figure 105 Macintosh OS 8 9 Apple Menu f ZO Apple System Profiler E Calculator GG Chooser KR Control Panels Favorites Key Caps EBI Network Browser G Recent Applications ai Recent Documents cit Remote Access Status Scrapbook 49 Sherlock 2 Jj Speakable Items W Stickies ADSL Control and Status Appearance Apple Menu Options AppleTalk ColorSync Control Strip Date amp Time DialAssist Energy Saver Extensions Manager File Exchange File Sharing General Controls Internet Keyboard Keychain Access Launcher Location Manager Memory Modem Monitors Mouse Multiple Users Numbers QuickTime Settings Remote Access Software Update Sound Speech USB Printer Sharing 2 Select Ethernet built in from the Connect via list Figure 106 Macintosh OS 8 9 TCP IP TCP IP camest vi Setup
12. LAN or High Speed Internet Network Tasks ocal Area Connection E Create anew d connection Standard PCI Fast Ethernet Adapte 9 Set up a home or small Disable office network Stat atus Disable this network device Repair W Repair this connection Bridge Connections si Rename this connection view status of this connection Change settings of this connection Create Shortcut 4 Select Internet Protocol TCP IP under the General tab in Win XP and then click Properties Figure 101 Windows XP Local Area Connection Properties 4 Local Area Connection Properties General Authentication Advanced Connect using B Accton EN1207D TX PCI Fast Ethernet Adapter This connection uses the following items E Client for Microsoft Networks ivi vi Internet Protocol TCP IP Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP If you have a dynamic IP address click Obtain an IP address automatically f you have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields Click Advanced V300 User s Guide Appendix B Setting up Your Computer s
13. Select Adv Setting gt PPPoE gt Username The following screen displays Figure 53 LCD Menu PPPoE Username Press to edit the PPPoE username or press to return to the previous screen 6 5 1 1 PPPoE Username Edit If you press in the Username screen the following screen displays Figure 54 LCD Menu PPPoE Username Edit Use PHONEBOOK to clear the previously saved settings if any Enter your PPPoE username and press to save the change Alternatively press 4 to return to the previous screen 6 5 2 PPPoE Password Select Adv Setting gt PPPoE gt Password The following screen displays Figure 55 LCD Menu PPPoE Password Press to edit the PPPoE password or press 4 to return to the previous screen 6 5 2 1 PPPoE Password Edit Press in the PPPoE gt Password screen The following screen displays Figure 56 LCD Menu PPPoE Password Edit V300 User s Guide Chapter 6 LCD Menus Advanced Use PHONEBOOK to clear the previously saved settings if any Enter your PPPoE username and press to save the change Alternatively press to return to the previous screen V300 User s Guide PART III The Web Configurator Introducing the Web Configurator 63 Status Screens 69 Network Setup 75 SIP Account Setup 79 Phone Setup 93 The Phone Book 97 Introducing the Web Configurator This chapter describes how to access the V300 s web configurator and provides
14. Figure 32 LCD Menu SIP Register Server 5 Reg Addr E V300 User s Guide Chapter 6 LCD Menus Advanced The IP address of the SIP register server already configured on the V300 displays If no IP address is already configured none displays Press gt to edit the SIP register server address or press 4 to return to the previous screen 6 2 5 1 SIP Register Server Edit Press in the Reg Addr screen The following screen displays Figure 33 LCD Menu SIP Register Server Address Edit 5 Reg Addr Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP register server address and press to save the change Alternatively press 4 to return to the previous screen 6 2 6 SIP Register Port Use this screen to see and edit the listening port on the SIP register server for calls from this account Select Adv Setting VoIP1 or VoIP2 Reg Port The following screen displays Figure 34 LCD Menu SIP Register Port 6 Reg Port 5060 This screen displays the SIP register server port number on the V300 The default is 5060 Press to edit the SIP register server port number or press 4 to return to the previous screen A Make no changes in this screen unless your service provider told you to 6 2 6 1 SIP Register Port Edit Press in the Reg Port screen The following screen displays Figure 35 LCD Menu SIP Register Port Edit 6 Reg Port 5060 Use PHONEBOOK to clear the previously
15. GZ 5 IF el SI gt AA ORR N N EE EEN 52 Pe AE Or PON aid a ka 53 a V300 User s Guide Table of Contents 624 SIP Semice DES EE 54 Eie GES E qr 54 G2 SIP PassWord EE 55 ES ica a OE ag a cm ES 55 OF ne nal a aa ki n a EE EE AR HE AO EE RE EE 56 Gad IP OGRE AE EE OE EE EO ka Da EE ken be kan 56 EA FOU eeben ie akt a e kk e a a E L ak ea ak at ka A Ek L Ek kk kk kol a ik A 57 04 5 SUD E ane aie ki n ke a tk n EE EG GE EE ik e a ER EO ke kk 57 64d Ee ele LE 58 ti EDE PA DER EE 58 GS APP Pole E 59 65 2 PPPOE PassWilil uut kk ia A E aa ti a tiia eure a ek 59 Part Ill The Web Configurator eeeeeeeeeeeeeeesess 61 Chapter 7 Introducing the Web Configurator uss sesse ER Re Re Ge Gee Ge Gee ee ee e Ge ee e Ee Ge ee EE nennen nnn 63 7 1 Accessing e 63 TOP ME E 65 RAL ede Ii ik ok aa EE Er 66 TT NIU EDE ie Ee oU rM GR EE HMM l GE EE RAI penk pe LIE 66 Fe da SANS LI EE EE EE ER EE TO OE ES 67 Chapter 8 id NE AE EE a e kn a ak a EE Dn 69 EDE SEER DE 69 BA Packer ASCE EE 71 5o YAP SAN SANS Seki n kl ak ed Ged ak a ek l a e Ge a a a e a n n e aa b a le a Lad l m 72 Chapter 9 Notwork CT E 75 SCH TOPHP Pare ek ee ere EE Ee EE 75 BAT IF Adios ASE MWAN sessie iene cern EG GE ee kk gese kk peed n Go ase ka pl 75 9 1 2 IP Address and Subnet Mask osa neriedi ntu kr a cea kk kib a wan ebd kn kd 75 912 PPPOE ESAU iss ee 76 OF SETE ONSE EE 76
16. List of Figures EET o JANE N k EE EE RE OE RE 156 Figure 126 Network Number and Host D iese sedes SEEK EE SEAN SEEK ed SERS Reha EER SNARE RE GER ERA KAR BERE Dek NEE Eed 158 Figure 127 Subnetting Example Before Subnetting sees ksma been saka Ged EE ee GE eN Gee 160 Figure 128 Subnetting Example After Subnetting sissies Ed ris kod SS aske AA ALA od dd ge pd 161 V300 User s Guide List of Tables List of Tables Ucet 19 1i WEE 25 Tade 2 Fion Fanell HAWAS ROO kak kk a al OE 30 Table 3 Side Pan l Hardware M 31 Table Roar Panel Hardware konti tans OE ER EE EN 32 Table Base Panel Hardware EERS ER kaa a a ko ke pa e M E AN 33 BET A0 Tabe 7 LOD Menu OES ee ee T 41 Taule o LOD Meng EMT SENG irak sise tik Pun SA RAV Od dok Ee odas ta kk AAA D Oe 46 ToLo LED Meng System IBIQ RE Hd 47 Table 10 Advanced Seting E EE 49 Table 11 LCD Menu SIP Account Configuration iss EERS EES tot rre tts Dei zc cr dodo Ke D 50 Tab T2 LCD Mom Statie IP ke RI SG Ee t eye d dcl ea to re EG a 56 Table Te LED Menu FEEOE sis ER ian e a vis cta pte an ee es ie Ge ee 59 Table 14 Web Configurator Icons n the Title Bar iss sd SKIK ESSEN er Rn ENG E Ree 1 1X E GENE EEN EK tadar 65 Table 15 Navigation Panel SUMMA sees ese p ca bea Xp pe kk Re Ne Ge N a N ed kk kk Ge ko 66 la E EI ER NR OO ON EG OE OE ee 69 THE ide Pack Wie 12 oe mec 71 Toe e 72 Table 19 Private IP e 75 Table 2
17. Tools gt Configuration gt Restore ees ee ee ee AR ee enm 118 V300 User s Guide au List of Tables Table 39 Hardware e isk aaa ERR aa zak kaa GE konbe pisan dan ik oe S oer E on oo EG 129 Tale RE 130 Table Re Te WE 131 Table 42 Power over Ethernet Injector Specifications sesse ees iese ee de ed EE AR ee Ad ee ee de 132 Table 43 Power over Ethernet Injector RJ 45 Port Pin Assignments 132 Table 44 IP Address Network Number and Host ID Example 158 EE EE EE lu AE N EE EE EE EE 159 Table 45 Maimun Host DIESE RESENSEER OE ald Reeds ee ee ae 159 Table 47 Alternative Subnet Mask E E 159 Table di SAREL DEE 161 UE EERS vy SE EE OE EE FET AR ONE YES 162 REI SU DOES EE 162 ds Es 811 Ed N RE AE N AA EE 162 Table SZ EE 162 Table 53 24 bit Network Number Subnet Planning ees bee AA Ee EA AA AR Be AA AE Be EA AA AA AR Be RA AA AE ee 163 Table 54 16 bit Network Number Subnet Planning 352 cru EER GEGEE ens aka SEEN GEE senti sa apik ena visa sisie pas desi kita 163 EI V300 User s Guide PART Introduction oducing t rdware 29 e V300 25 Introducing the V300 This chapter introduces the main applications and features of the V300 It also introduces the ways you can manage the V300 1 1 Overview The V300 is an IP phone that allows you to make phone calls over the Internet Sending voice signals over the Internet is called Voice over IP VoIP VoIP allows you to call other IP phones mobile ph
18. can define up to 64 service levels The following figure illustrates the DS field Figure 69 DiffServ Differentiated Service Field DSCP Unused 6 bit 2 bit DSCP is backward compatible with the three precedence bits in the ToS octet so that non DiffServ compliant ToS enabled network device will not conflict with the DSCP mapping The DSCP value determines the forwarding behavior the PHB Per Hop Behavior that each packet gets across the DiffServ network Based on the marking rule different kinds of traffic can be marked for different priorities of forwarding Resources can then be allocated according to the DSCP values and the configured policies 10 1 10 4 VLAN Virtual Local Area Network VLAN allows a physical network to be partitioned into multiple logical networks Only stations within the same group can communicate with each other Your V300 can add IEEE 802 1Q VLAN ID tags to voice frames that it sends to the network This allows the V300 to communicate with a SIP server that is a member of the same VLAN group Some ISPs use the VLAN tag to identify voice traffic and give it priority over other traffic 10 2 SIP Screens This section describes the VoIP gt SIP screens 10 2 1 SIP Settings Screen Use this screen to maintain basic information about each SIP account Your VoIP service provider the company that lets you make phone calls over the Internet should provide this You can also enable and dis
19. the following screen appears every time you log in Figure 58 Change Password Screen Please enter a new password Your IP Phone is currently using the default password To protect your network from unauthorized users we suggest you change your password at this time Please select a new password that will be easy to remember yet difficult for others to guess We suggest you combine text with numbers to make it more difficult for an intruder to guess The administrator password should must be between 4 8 digit 8 The Status screen displays V300 User s Guide Chapter 7 Introducing the Web Configurator Figure 59 The Status Screen ZyXEL gt Status fE Status Device Information System Name Firmware Version Ethernet Information IP Address IP Subnet Mask DHCP Interface Status P TEDL English w Refresh Interval None e Refresh Now System Status V3g0 T1 System Uptime LNS Ver 1 00 A0W 0 b3 Current Date Time Sat Sep 14 11 37 20 UTC 0800 2002 System Resource 172 23 37 35 CPU Usage A oe e 255 255 255 0 Memory Usage Ee 71 w Client Ethernet 10 Mbps FULL VolP Status Account Registration URI 1 Register Unregister 3333 172 23 37 201 Summary VoIP Statistics Details Packet Statistics Details ETENN Ready Bb As illu
20. 1234 DIe sy ani Al AE N m 1234 e 1234 Apply Reset The following table describes the labels in this screen Table 29 VoIP gt Phone Book gt Call Forward LABEL DESCRIPTION Call Forward The V300 checks these rules in the order in which they appear after it checks the Setup rules in the Advanced Setup section Active Select this to turn call forwarding on This setting applies to all call forwarding on the V300 Allow Select this to allow incoming calls that do not carry caller ID en If this is not selected the phone does not ring when someone tries to call you with Ca caller ID deactivated Conditional Select this to forward all incoming calls under certain circumstances if the phone Forward is in use if you do not answer or if you have the Do Not Disturb function turned on DI V300 User s Guide Chapter 12 The Phone Book Table 29 VolP Phone Book Call Forward continued LABEL DESCRIPTION Busy Forward Select this if you want the V300 to forward incoming calls to the specified phone to Number number if the phone is busy it does not matter which line is being used Specify the phone number in the field on the right If you have call waiting the incoming call is forwarded to the specified phone number if you reject or ignore the second incoming call No Answer Select this to forward all incoming calls if you do not
21. 53 Figure 36 LCD Menu SIP Service DOME ss esse kiss ya ak pon nan EES KERE GEES RR ERE an ees VEER Eed ed de 54 Figure 37 LOD Ment SIP Serice Domain EIE reri ERGER SEER aka penk kakaye ek SE EES 54 Figure 38 LCD Menu SIP User ID ses nee pou aa da a aa aaa kaka chica seni pa kk pa ki pk aa ga kaki ky EEN 54 V300 User s Guide List of Figures Figure 39 LOD Menu SIP User ID Edil aieo kisak kap a kk en e ey ARR e n ka TOSS ER LASER pa e se 55 Figure 40 LCD Menu Authentication PASSWOFP L asi iesu ee sies ERA ARE NEE EE BANE N ko Sk Ad ed GE EE BRA tra SEE RAN Ged kondi 55 Figure 41 LCD Menu Authentication Password Edit sesse sede sees sede SERE nennen eke di 55 Figure 42 LOD Menu DPI asses see ka EPA oud naire sia 55 Figure 43 Li Memi Sie Bes IF ss Ee ko pk ek Ge Ge N ae kk ee pa ee 56 Figure 44 LCD Menu IP ihr OE 56 Figure 45 LCD Menu IP Address E 57 Foue 46 LOD Reese 57 Figure LOD Menu Gateway ENN esnia PO eege dee 57 Figure 48 LCD Menu Subnet Mask ciao cc ct pacts pact ia a kk IU ak ata ee ik AE kk ka ek 57 Figure 49 LCD Menu Subnet Mask Edit sesse sesse ie creto teneo oerte ena nA paske diw EER ERGER EE EER GEGEE GE 58 Figure 50 LCD Menu First Second DNS ses tas y n Re obese N Rx nt ER SG ELA Rp ak ed 58 Figure 51 LCD Menu Fist Second DNS EIL eege 58 Figure 52 LGD Ment PPPOE c 58 Figure 23 LCD Menu PPPoE Usemame kin v ti Dee Es NE
22. 72 VoIP gt SIP gt QoS TOS SIPTOS RTPTOS VLAN Taging Voice VLAN ID w Enable VLAN Tag 160 160 0 255 09255 04097 Apply Reset Each field is described in the following table Table 25 VoIP gt SIP gt QoS LABEL DESCRIPTION TOS SIPTOS Enter the priority for SIP voice transmissions The V300 creates Type of Service priority tags with this priority to voice traffic that it transmits RTPTOS Enter the priority for RTP voice transmissions The V300 creates Type of Service priority tags with this priority to RTP traffic that it transmits VLAN Tagging Enable VLAN Select this if the V300 has to be a member of a VLAN to communicate with the SIP Tag server Ask your network administrator if you are unsure Otherwise clear this field Voice VLAN Enter the VLAN ID provided by your network administrator Your LAN and gateway ID must be configured to use VLAN tags V300 User s Guide Chapter 10 SIP Account Setup Table 25 VolP gt SIP gt QoS LABEL DESCRIPTION Apply Click this to save your changes Reset Click this to set every field in this screen to its last saved value V300 User s Guide Phone Setup This chapter discusses the V300 s Phone screens 11 1 Phone Settings Screen Use this screen to configure basic phone settings like volume levels Click VoIP gt Phone gt Phone Settings The following screen d
23. Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that use personally identifiable L information without your implicit consent Restricts first party cookies that use personally identifiable information without implicit consent Pop up Blocker e Prevent most pop up windows from appearing Block pop ups 3 Click Apply to save this setting Enable pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer select Tools Internet Options and then the Privacy tab 2 Select Settings to open the Pop up Blocker Settings screen V300 User s Guide Appendix C Pop up Windows JavaScripts and Java Permissions Figure 120 Internet Options Privacy Internet Options a Settings e Move the slider to select a privacy setting for the Internet MER zone Medium privacy policy Blocks third party cookies that use personally identifiable LA information without vour implicit consent Restricts first party cookies that use personally identifiable information without implicit consent Blocks third party cookies that do not have a compact Pop up Blocker ei Prevent most pop up windows from appearing v Block pop ups 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example ht
24. Conference calling Last number redial Voicemail Call muting Do Not Disturb Phonebook V300 User s Guide Appendix A Product Specifications Table 40 Firmware Specifications FEATURE DESCRIPTION Default DHCP status Client Default management IP 192 168 5 1 address Default Password 1234 Device Management Use the V300 s LCD screen menus or the web configurator to easily configure the rich range of features Firmware Upgrade Download new firmware when available from the ZyXEL web site and use the web configurator an FTP ora TFTP tool to put it on the V300 Note Only upload firmware for your specific model Configuration Backup 8 Restoration Make a copy of the V300 s configuration You can put it back on the V300 later if you decide to revert back to an earlier configuration Network Address Translation NAT Each computer on your network must have its own unique IP address Use NAT to convert your public IP address es to multiple private IP addresses for the computers on your network Time and Date Get the current time and date from an external server when you turn on your V300 You can also set the time manually These dates and times are then used in logs Logging and Tracing Use packet tracing and logs for troubleshooting You can send logs from the V300 to an external syslog server PPPOE PPPOE mimics a dial up Internet access connection Remot
25. DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer IF your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below C Specify an IP address v Detect connection to network media Cancel 3 Click the DNS Configuration tab f you do not know your DNS information select Disable DNS f you know your DNS information select Enable DNS and type the information in the fields below you may not need to fill them all in V300 User s Guide Appendix B Setting up Your Computere IP Address Figure 97 Windows 95 98 Me TCP IP Properties DNS Configuration Bindings Advanced NeBIS DNS Configuration Gateway WINS Configuration IP Address 4 Click the Gateway tab Ifyou do not know your gateway s IP address remove previously installed gateways If you have a gateway IP address type it in the New gateway field and click Add 5 Click OK to save and close the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your V300 and restart your computer when prompted Verifying Settings 1 Click Start and then Run 2 Inthe Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your network adapter You should see your
26. E mail sales zyxel com Telephone 1 800 255 4101 1 714 632 0882 Fax 1 714 632 0858 Web www us zyxel com FTP ftp us zyxel com V300 User s Guide Appendix F Customer Support Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 Fax 47 22 80 61 81 Web www zyxel no Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail info pl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 Fax 7 095 542 89 25 Web www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Russia Singapore Support E mail support zyxel com sg Sales E mail sales zyxel com sg Telephone 65 6899 6678 Fax 65 6899 8887 Web http www zyxel com sg Regular Mail ZyXEL Singapore Pte Ltd No 2 International Business Park The Strategy 03 28 Singapore 609930 Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 Fax 34 913 005 345 Web www zyxel es Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain V300 User s Guide Appendix F Customer
27. In this example the company network address is 192 168 1 0 The first three octets of the address 192 168 1 are the network number and the remaining octet is the host ID allowing a maximum of 2 2 or 254 possible hosts The following figure shows the company network before subnetting Figure 127 Subnetting Example Before Subnetting gn EB EM EN EN EM EM EN WEN WEN EEN EEN EE EE EE 4 d A i 8 I a E H H i 1 Internet t 1 H H I H I H I a I H I H y 192 168 1 0 24 1 r 4 LE E EEN m um um m EE Um EE EE Em um um You can borrow one of the host ID bits to divide the network 192 168 1 0 into two separate sub networks The subnet mask is now 25 bits 255 255 255 128 or 25 The borrowed host ID bit can have a value of either 0 or 1 allowing two subnets 192 168 1 0 25 and 192 168 1 128 25 The following figure shows the company network after subnetting There are now two sub networks A and B V300 User s Guide Appendix D IP Addresses and Subnetting Figure 128 Subnetting Example After Subnetting 1 A LI B L P E3 AN SN i I LI Bes SR e pos H AN P T Internet gt a n 1 D TM P i P ki LI i 1192 168 1 0 25 4 W192 168 1 128 Ger am mm mmm em mu mn mu um df Zen ou um um um um um EE Eb In a 25 bit subnet the host ID has 7 bits so each sub network has a maximum of 27 2 or 126 possible hosts a host ID of all zeroes is the subnet s address i
28. Name Enter a name for this entry or leave this field blank V300 User s Guide Chapter 12 The Phone Book Table 33 VoIP gt Phone Book gt DND White List continued LABEL DESCRIPTION Add Click this to include the details you entered into the DND white list Page If you want to add an entry to the DND white list from the phonebook select the entry s phonebook page and click Add From Phone Book Add From Click this to select an entry from the phonebook page shown in the Page field The Phone Book list of contact numbers displays Click on the number you want to add DND White List Table Item This is the index number of the DND white list entry Number This is the list entry s phone number Incoming calls from this phone number can call you even when DND is turned on Name This is the name associated with the entry s phone number if configured Modify Click the Edit icon to change this entry s details Click the Delete icon to remove the entry from the DND white list If you do this for an entry not in the phonebook the information cannot be recovered Apply Click this to save your settings Clear All Click this to remove all the entries from the DND white list If you do this for entries not in the phonebook the information cannot be recovered V300 User s Guide Chapter 12 The Phone Book V300 User s Guide PART IV Maintenance and Troubleshootin
29. Red EE DACA FOU pano s kita ee Ee RE Ak AS DOUS RI ASON Oe TT Chapter 10 SIF ACCOUNT SOM me Er 79 TIT EIE e ei ok tk ta ak ee ka ak aa l ak a a N n aa a ke kk ko pad bek a kek kaki 79 V300 User s Guide 13 Table of Contents TO TT dtroductionto N io GO OE de repa OE EE EE sok ae rek EE 79 TOULE ZONE BONN eds EE T 79 TEL SIF ERGE ME T 79 TO GADE Call FON s EE 80 TERT S SIP CHEN SANON ie SE ES av a ee ee i iuis 80 TOUT TF bk kon an ik kab OG 82 OCU PLAN SES OR ina is anba kk EE OE EE NE N N EE ia bk n 82 TEN ve CON MI kibo kika EE 83 10 1 9 MWI Message Waiting Indication EE ESE aa kk ok ek kk po IER ERR na ik n SR pi 84 10 1 10 Quality of Serice EE 84 10 2 SIP SCS EE OE EE N 85 TET SIF e e RD EE 85 70 7 2 Advanced SIP Setup BEER ii GERS SE ER GR Ke RS GE EG GE EG GE RS Ge EG 88 19 3 SIF Das SEG EE 91 Chapter 11 Phone SOUP EN 93 LNW Settings Soro es a l kl lo kak EO GE a EE Ee ee n EG GN e ka Ee ge gees sg 93 11 1 1 Voice Activity Detection Silence Suppression ii ee ee ER ER ee AA Ee ee ee 94 TLZ Comon Geel E 94 AE EG C Dell BUD RE EN ON RE kana kask rv ed ik EE 94 11 2 Phone REGION Berea E 94 11 2 Speed Dial Settings SONSON ekta ik Cabina ea a n sebo da e kk ak tub Ed ka ki DS kk kl 95 Chapter 12 THe PGS BOOK SA ok kek ik ii a A Ee RA kk A DY AD EE 97 ae dae bee E 97 122 Comac Lied EE 100 EE Ley ei PA ai inik ka a ai EE AE AT NE 101 se AE AE et 102 12 5 DNO White LISE ORBI os d bo ke kt TIR
30. Support Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 3 1 744 7700 Fax 46 31 744 7701 Web www zyxel se Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Thailand Support E mail support zyxel co th Sales E mail sales zyxel co th Telephone 662 831 5315 Fax 662 831 5395 Web http www zyxel co th Regular Mail ZyXEL Thailand Co Ltd 1 1 Moo 2 Ratchaphruk Road Bangrak Noi Muang Nonthaburi 11000 Thailand Ukraine Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only Fax 44 1344 303034 Web www zyxel co uk FTP ftp zyxel co uk Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK V300 User s Guide Appendix F Customer Support V300 User s Guide Index A AbS 84 ACK message 80 action keys 30 address 75 address assignment 75 advanced settings 47 49 alphanumeric keypad 31 alternative subnet mask notation 159 analysis by synthesis 84 B backup configuration 117 block list 102 BYE request 80 C cable channels 33 call
31. Tools Follow the instructions in this screen to upload firmware to your V300 Make sure you have new firmware ready to upload to the V300 before you click the Uninstall button If you click this but do not upload new firmware your V300 may not work properly Figure 84 Maintenance gt Tools gt Firmware Upload Firmware Firmware Upgrade Please uninstall program To upgrade the phone firmware browse to the location of the binary BIN upgrade file and click Upload Upgrade files can be downloaded from website If the upgrade file is compressed ZIP file you must first extract the binary BIN file In some cases you may need to reconfigure File Upload Browse select 4 Local File V300 User s Guide Chapter 15 Tools The following table describes the labels in this screen Table 37 Maintenance Tools Firmware Upload LABEL DESCRIPTION Firmware Upgrade Uninstall Click this to remove the current firmware from the V300 You must do this before uploading new firmware to the V300 File Upload Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the bin file you want to upload Remember that you must decompress compressed zip files before you can upload them Upload Click Upload to begin the upload process This process may take up to two minutes Do not turn off the
32. V300 6 2 2 SIP Number Use this to see and edit the SIP number for your SIP account V300 User s Guide Chapter 6 LCD Menus Advanced A If you have a SIP account like 1234567 Qvoip provider com the SIP Number is 1234567 Select Adv Setting gt VoIP1 or VoIP2 gt SIP Num The following screen displays Figure 26 LCD Menu SIP Number If a SIP account number is already configured it displays Otherwise no SIP number displays Press to edit the SIP number or press 4 to return to the previous screen 6 2 2 1 SIP Number Edit Press in the SIP Num screen The following screen displays Figure 27 LCD Menu SIP Number Edit Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP account number and press to save the change Alternatively press to return to the previous screen 6 2 3 SIP Server Address Use this menu to see and edit the IP address of the SIP server for your account Select Adv Setting gt VoIP1 or VoIP2 gt Serv Addr The following screen displays Figure 28 LCD Menu SIP Server Address 3 Serv Addr The IP address of the SIP server already configured on the V300 displays If no IP address is already configured none displays Press to edit the SIP server address or press q to return to the previous screen 6 2 3 1 SIP Server Address Edit Press in the Serv Addr screen The following screen displays Figure 29 LCD Menu SIP Server Add
33. V300 while firmware upload is in progress After you see the Firmware Upload In Process screen wait two minutes before logging into the V300 again Figure 85 Upload Warning Firmware Upload In Progress Do not Turn Off the Device Please Wait Please wait for the device to finish restarting PWR LED is on steady This should take about two minutes To access the device after a successful firmware upload you need to log in again Check your new firmware version in the system status menu The V300 automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Figure 86 Network Temporarily Disconnected ES Local Area Connection Network cable unplugged After two minutes log in again and check your new firmware version in the Status screen If the upload was not successful the following screen will appear Click Return to go back to the Firmware screen V300 User s Guide Chapter 15 Tools Figure 87 Upload Error Message System Upload Firmware upload error The uploaded file was not accepted by the device Please return to the previous page and select a valid upgrade file Click Help for more information Return 15 2 Configuration Screen Click Maintenance gt Tools gt Configuration Information related to factory defaults backup configuration and restoring configuration
34. answer the phone within the Forward to time you set in the No Answer Time field Number DND Forward Select this to forward all incoming calls if you have DND Do Not Disturb turned on Unconditional Select this if you want the V300 to forward all incoming calls to the specified phone Forward to number regardless of other rules in the Forward to Number section Specify the Number phone number in the Forward Number field Forward Enter the phone number to which you want to forward incoming calls Number No Answer This field is used by the No Answer Forward to Number feature and No Answer Time conditions Enter the number of seconds the V300 should wait for you to answer an incoming call before it considers the call is unanswered Specific Active Select this to turn on the specific call forwarding rules you set up in the Advanced Setup section of this screen Ifyou have Conditional Forwarding or Unconditional Forwarding turned on as well as specific call forwarding the V300 applies the specific call forwarding rules first If the incoming number does not match a specific call forwarding rule the V300 applies the conditional or unconditional forwarding rule List Table Group List Select this to see the phonebook entries belonging to each group Block List Select this to see the phone numbers that are prevented from calling the V300 DND White Select this to see which contacts phonebook entries are all
35. appears as shown next Figure 88 Maintenance gt Tools gt Configuration Configuration Backup Configuration Click Backup to save the current configuration of your system to your computer Backup Restore Configuration To restore a previously saved configuration file to your system browse to the location of the configuration file and click Upload Browse Upload Back to Factory Defaults Click Reset to clear all user entered configuration information and return to factory defaults After resetting the Password will be 1234 Management Port IP address will be 192 168 5 1 Default Ethernet setting will be Get IP address automatically Reset 15 2 1 Backup Configuration Backup configuration allows you to back up save the V300 s current configuration to a file on your computer Once your V300 is configured and functioning properly it is highly recommended that you back up your configuration file before making configuration changes The backup configuration file will be useful in case you need to return to your previous settings Click Backup to save the V300 s current configuration to your computer V300 Users Guide 117 Chapter 15 Tools 15 2 2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your V300 Table 38 Maintenance Tools Configuration Restore LABEL DESCRIPTION Restore Configuration
36. browser pop up windows from your device JavaScripts enabled by default Java permissions enabled by default BS Internet Explorer 6 screens are used here Screens for other Internet Explorer versions may vary Internet Explorer Pop up Blockers You may have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address Disable pop up Blockers 1 In Internet Explorer select Tools Pop up Blocker and then select Turn Off Pop up Blocker Figure 118 Pop up Blocker Mail and News Pop up Blocker urn Off Pop up Blocker Manage Add ons Pop up Blocker Setting Synchronize f windows Update Windows Messenger Internet Options You can also check if pop up blocking is disabled in the Pop up Blocker section in the Privacy tab 1 In Internet Explorer select Tools Internet Options Privacy V300 User s Guide 151 Appendix C Pop up Windows JavaScripts and Java Permissions 2 Clear the Block pop ups check box in the Pop up Blocker section of the screen This disables any web pop up blockers you may have enabled Figure 119 Internet Options Privacy Internet Options General Security Privacy Content Connections Programs Advanced Settings e Move the slider to select a privacy setting for the Internet Ze zone Medium
37. call server forwards calls to PSTN Public Switched Telephone Network phones through a trunking gateway D to phones on the PSTN network E The VolP call server also forwards calls to IP phones F through the Internet Figure 1 Internet Telephony Service Provider Application ITSP 7 WS A Nu PSTN Network 1 2 2 Make Calls via IP PBX If your company has an IP PBX Internet Protocol Private Branch Exchange you can use the V300 to make and receive VoIP telephone calls through it In this example you make a call from your V300 A in the figure which sends it to the IP PBX The IP PBX forwards calls to PSTN phones B on the PSTN network The IP PBX also forwards calls to IP phones C through an IP network this could include the Internet V300 User s Guide Chapter 1 Introducing the V300 Figure 2 IP PBX Application 1 2 3 Make Peer to peer Calls Use the V300 to make a call to the recipient s IP address without using a SIP server Peer to peer calls are also called Point to Point or IP to IP calls You must know the peer s IP address in order to do this The following figure shows a basic example of how you would make a peer to peer VoIP call You make a call on your V300 A which sends your call through your modem or router B and the Internet to the peer VoIP device C Figure 3 Peer to peer Calling penn Internet 1 3 Ways to Manage the V300 Use any of the following method
38. computer s IP address subnet mask and default gateway Windows 2000 NT XP The following example figures use the default Windows XP GUI theme 1 Click start Start in Windows 2000 NT Settings Control Panel V300 User s Guide Appendix B Setting up Your Computer s IP Address Figure 98 Windows XP Start Menu Internet Explorer Ki My Documents e Outlook Express Y Paint Files and Settings Transfer W ES Command Prompt e My Music E Acrobat Reader 4 0 B My Computer Tour Windows xP N Windows Movie Maker 5 My Recent Documents gt e My Pictures Q9 Help and Support Search All Programs gt 177 Run D Log Off o Turn Off Computer 5 untitled Paint 2 Inthe Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 99 Windows XP Control Panel E Control Panel File Edit View Favorites Tools Help Q Ba d pa Search E Folders E Address Control Panel Vg Control Panel G Switch to Category View See Also 5 Game A Windows Update Controllers 3 Right click Local Area Connection and then click Properties V300 User s Guide Appendix B Setting up Your Computer s IP Address Figure 100 Windows XP Control Panel Network Connections Properties Network Connections File Edit View Favorites Tools Advanced Help ck v SE 2 pa Search Folders Es ss e Network Connections
39. custom settings Reset to Medium vw Reset ea V300 User s Guide 155 Appendix C Pop up Windows JavaScripts and Java Permissions JAVA Sun 1 From Intemet Explorer click Tools Internet Options and then the Advanced tab 2 Make sure that Use Java 2 for lt applet gt under Java Sun is selected 3 Click OK to close the window Figure 125 Java Sun General Security Privacy Content Connections Programs Advanced Settings O Use inline AutoComplete O Use Passive FTP for firewall and DSL modem compatibility Use smooth scrolling HTTP 1 1 settings v Use HTTP 1 1 gH Use HTTP 1 1 through proxy connections amp Java ee A Use ava 241 07 fr capleb eques rei Java 2 v1 4 1 07 for A Use Java 241 07 fr capleb eques EDS requires restart 3 Microso O Java SCH enabled requires restart EI Java logging enabled JIT compiler for virtual machine enabled requires restart Multimedia O Always show Internet Explorer 5 0 or later Radio toolbar EI Don t display online media content in the media bar Enable Automatic Image Resizing xf la Restore Defaults V300 User s Guide IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks IP addresses identify individual devices on a network Every networking device including computers servers routers printers etc needs an IP address to communicate across the network These networking devices are
40. data transfer See RFC 1889 for details on RTP 10 1 7 NAT and SIP NAT Network Address Translation NAT RFC 1631 is the translation of the IP address of a host in a packet for example the source address of an outgoing packet used within one network to a different IP address known within another network The V300 must register its public IP address with a SIP register server If there is a NAT router between the V300 and the SIP register server the V300 probably has a private IP address The V300 lists its IP address in the SIP message that it sends to the SIP register server NAT does not translate this IP address in the SIP message The SIP register server gets the V300 s IP address from inside the SIP message and maps it to your SIP identity If the V300 has a private IP address listed in the SIP message the SIP server cannot map it to your SIP identity Use STUN or outbound proxy to allow the V300 to list its public IP address in the SIP messages V300 User s Guide Chapter 10 SIP Account Setup 10 1 7 1 STUN STUN Simple Traversal of User Datagram Protocol UDP through Network Address Translators allows the V300 to find the presence and types of NAT routers and or firewalls between it and the public Internet STUN also allows the V300 to find the public IP address that NAT assigned so the V300 can embed it in the SIP data stream STUN does not work with symmetric NAT routers or firewalls See RFC 3489 for details on S
41. deletes the mapping between your SIP identity and your IP address or domain name The second field displays Registered Ifthe SIP account is not registered with the SIP server Click Register to have the V300 attempt to register the SIP account with the SIP server The second field displays Unregister V300 User s Guide Chapter 8 Status Screens Table 16 Status Screen LABEL DESCRIPTION URI This field displays the account number and service domain of the SIP account You can change these in VolP SIP SIP Settings Summary VolP Statistics Click this link to view statistics about your VolP usage Packet Statistics Click this link to view port status and packet specific statistics 8 2 Packet Statistics To access this screen open the Status screen see Section 8 1 on page 69 and click Details next to Packet Statistics Read only information here includes port status and packet specific statistics Also provided are system up time and poll interval s The Poll Interval s field is configurable Figure 61 Packet Statistics Packet Statistics NCC CNN TxPkts RxPkts Collisions Tx B s Rx Bis Up Time ron po state KM AE n anl System Up Time 5 41 Poll Interval s jo sec Set Interval Stop The following table describes the fields in this screen Table 17 Packet Statistics LABEL DESCRIPTION Packet
42. e Manual New Time hh mm ss 18 126 25 New Date yyyy mm dd 2002 9 VS Get from Time Server Time Server Address asia pool ntp org Time Zone Setup Time Zone GMT 12 00 Eniwetok Kwajalein Daylight Savings Start Date Last v Sunday v of January at 0 o clock End Date Last v Sunday w of Januar at O o clock Apply Reset The following table describes the labels in this screen Table 35 Maintenance gt Time Setting LABEL DESCRIPTION Current Time and Date Current Time This field displays the time of your V300 Each time you reload this page the V300 synchronizes the time with the time server Current Date This field displays the date of your V300 Each time you reload this page the V300 synchronizes the date with the time server Time and Date Setup Manual Select this to enter the time and date manually If you configure a new time and date Time Zone and Daylight Saving at the same time the new time and date you entered has priority and the Time Zone and Daylight Saving settings do not affect it New Time This field displays the last updated time from the time server or the last time hh mm ss configured manually When you set Time and Date Setup to Manual enter the new time in this field and then click Apply New Date This field displays the last updated date from the time server or the last date yyyy mm dd configured manually When you set Time and Date Setup to Ma
43. information in the following fields IP Address Enter your WAN IP address in this field if you selected Use Fixed IP Address IP Subnet Mask Enter the IP Subnet Mask in this field Gateway IP Enter a Gateway IP Address if your ISP gave you one in this field Address Primary DNS Enter the DNS Domain Name Service servers if provided by your ISP Secondary DNS PPPOE Use PPPOE Select this if your V300 is a PPPOE client Client PPPOE User Type the user name given to you by your ISP Name Password Type the password associated with the user name above Apply Click this to save your changes Reset Click this to reload the previous configuration for this screen 9 3 Management Port Use this screen to configure the management IP address of the V300 You can use this IP address to connect to the V300 even when its WAN IP address is in a different subnet Your computer must be in the same subnet as the management IP address to use it V300 User s Guide Chapter 9 Network Setup Click Network gt Ethernet gt Mgnt Port The following screen displays Figure 64 Network gt Mgnt Port Mgnt Port Management IP Address This management IP address can be on a different subnet from the Ethernet port s IP address but the computer you use for management must be on the same subnet as this management IP address IP Address 192 168 5 1 XXx XXx XXX xxx max 15 gt Apply Reset The following table describes the la
44. m m m m um m 9 How much of the IP address is the network number and how much is the host ID varies according to the subnet mask Subnet Masks A subnet mask is used to determine which bits are part of the network number and which bits are part of the host ID using a logical AND operation The term subnet is short for sub network A subnet mask has 32 bits If a bit in the subnet mask is a 1 then the corresponding bit in the IP address is part of the network number If a bit in the subnet mask is 0 then the corresponding bit in the IP address is part of the host ID The following example shows a subnet mask identifying the network number in bold text and host ID of an IP address 192 168 1 2 in decimal Table 44 P Address Network Number and Host ID Example 1ST OCTET cter octet dJHOCTET 168 1 IP Address Binary 11000000 10101000 00000001 00000010 Subnet Mask Binary 11111111 11111111 11111111 00000000 Network Number 11000000 10101000 00000001 Host ID 00000010 By convention subnet masks always consist of a continuous sequence of ones beginning from the leftmost bit of the mask followed by a continuous sequence of zeros for a total number of 32 bits Subnet masks can be referred to by the size of the network number part the bits with a 1 value For example an 8 bit mask means that the first 8 bits of the mask are ones and the remaining 24 bi
45. pe w KEN 145 Figure 108 Mecintosh OS X NEIWOIK sussa 146 Figure 109 Red Hat 9 0 KDE Network Configuration Devices iss esse esse dee ee Re dd ee Ak Ge dd ee ke dd 147 Figure 110 Red Hat 9 0 ADE Ethernet Device General Eks erret KEER Be eek Ee Ke ARE ke dd 147 Figure 111 Red Hat 9 0 KDE Network Configuration DNS isiseivvessisetisaniessosssnisdonnonsboanonnonnodendusnonee 148 Figure 112 Red Hat 9 0 KDE Network Configuration Activate 148 Figure 113 Red Hat 9 0 Dynamic IP Address Setting in ifconfig ethO 149 Figure 114 Red Hat 9 0 Static IP Address Setting in ifconfig ethO 149 Figure 115 Red Hat 9 0 DNS Settings in resolv conf sesse ke EE ERA EA EER EE Ke EEN tanum EE Se dee EER ek Ke kke ed 149 Figure 116 Red Hat 9 0 Restart Ethernet Card iios ciii aske GE EENDE SEEK era od VR EE Gee pe addu EE 149 Figure 117 Red Hat 8 0 Checking TCP IP Properties isse sete torre retreat 150 Figure 119 Pereun BIGORBI inscite RS peti Ebr p HE rper uai iu nina oi 151 Figure 119 intemet Options PNWACY Me 152 Figure 120 Intermer ONE E 153 Figure 121 Porup Blocks OE NIS EES ER e ik ki EE TINI kk ke e e e EH DN UE EM NNI MU NM RA pt 153 Figuie Kl DEERE GROU rai ata d akt en dad Len ak ok bata a kek ka o ea ko sa RH 154 Figure 123 Security Settings Java Seripting E 155 Figure 124 Security Setings RAVE e 155 V300 User s Guide
46. representation of your device V300 Computer m Notebook computer Server DSLAM Telephone Switch CS V300 User s Guide Safety Warnings Safety Warnings O For your safety be sure to read and follow all warning notices and instructions e e e e e Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY gualified service personnel should service or disassemble this device Please contact your vendor for further information Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassembling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk
47. status screen a phonebook screen or a configuration menu The LCD menus allow you to configure and control the V300 See Chapter 3 on page 39 for details on configuring the V300 via the LCD menus 2 1 2 Resetting the V300 If you want to reset the V300 to its factory defaults if you forgot the web configurator password for example press and hold the RESET button for approximately ten seconds The V300 restarts automatically BS If you reset the V300 all settings return to their factory defaults All data stored in the V300 phonebook entries for example will be lost 2 2 Phone Functions This section describes how to use your V300 s basic telephone functions See Chapter 3 on page 39 for information on the using the V300 s LCD screen menus and Chapter 4 on page 43 for information on how to use the V300 s phonebook 2 2 1 Making a Call 1 Start the call e If you want to use the handset Lift the handset e If you want to use the speakerphone V300 User s Guide 33 Chapter 2 Hardware Press the SPEAKER key f you want to use a headset Press the HEADSET key 2 Check that you can hear a dial tone 3 Enter the number you want to call If you have numbers stored in the V300 s phone book you can use the navigator to select from the list of entries 4 Press the yellow SEND key During the call f you are using the headset or the speakerphone you can switch to the handset by lifting it
48. steps below to configure your computer IP address using the KDE 1 Click the Red Hat button located on the bottom left corner select System Setting and click Network Figure 109 Red Hat 9 0 KDE Network Configuration Devices wv Network Configuration PWA Ax Eile Profile Help S9 a v Xx New Edit Copy Delete Activate Deactivate Devices Hardware DNS Hosts 1 You may configure network devices associated with a el physical hardware here Multiple logical devices can be T associated with a single piece of hardware Profile Status Device Nickname Type X Inactive ethO ethO Ethemet 2 Double click on the profile of the network card you wish to configure The Ethernet Device General screen displays as shown Figure 110 Red Hat 9 0 KDE Ethernet Device General W Ethernet Device General Route Hardware Device Nickname eh lt Activate device when computer starts Allow all users to enable and disable the device Automatically obtain IP address settings with dhcp DHCP Settings Hostname optional Automatically obtain DNS information from provider Statically set IP addresses Manual IP Address Settings Address Subnet Mask Default Gateway Address 3 Cancel V300 User s Guide Appendix B Setting up Your Computer s I
49. the V300 you can hear the incoming signal the sound from the other end of the line but you do not transmit a signal the person on the other end of the line cannot hear you It does not matter whether you are using the handset the internal speakerphone or an external headset V300 User s Guide Chapter 2 Hardware Press the MUTE key once to mute a call Press it a second time to return to the call 2 2 6 Placing a Call on Hold When you place a call on hold you neither receive nor transmit a signal If your phone system is configured to use the Music on Hold feature the person on the other end of the line hears the preconfigured music or other audio Otherwise they hear nothing Press the HOLD key once to place a call on hold Press it a second time to return to the call 2 2 7 Using Voicemail Once you have configured your SIP account s voicemail number on the V300 you can press the VOICEMAIL key to check your messages Use the VolP SIP SIP Settings screen to set the voicemail account number See Section 10 2 1 on page 85 for more information 2 2 8 Making Conference Calls Take the following steps to make a three way conference call 1 Either start a call or receive a call Make sure you know which line the call is using 2 Ensure the call is active you can talk with the other person Press the Conference key This marks the first call you want to mix into the conference call 3 Select another line
50. to access the Internet Press to edit the static IP address or press 4 to return to the previous screen 6 4 2 1 Default Gateway Edit Press in the Gateway screen The following screen displays Figure 47 LCD Menu Gateway Edit 3 Gateway 0 0 0 0 Use PHONEBOOK to clear the previously saved settings if any Enter the new gateway IP address and press to save the change Alternatively press d to return to the previous screen 6 4 3 Subnet Mask Select Adv Setting gt Static IP gt Subnet Mask The following screen displays Figure 48 LCD Menu Subnet Mask 4 Subnet Mask 0 0 0 0 The number that displays is the subnet mask your V300 is currently set to use Press gt to edit the subnet mask or press d to return to the previous screen 6 4 3 1 Subnet Mask Edit Press in the Subnet Mask screen The following screen displays V300 User s Guide Chapter 6 LCD Menus Advanced Figure 49 LCD Menu Subnet Mask Edit 4 Subnet Mask 0 0 0 0 Use PHONEBOOK to clear the previously saved settings if any Enter the new subnet mask and press to save the change Alternatively press 4 to return to the previous screen 6 4 4 First and Second DNS Servers Use these screens to enter the IP address es of DNS Domain Name System servers on your network Use 1st DNS for the primary main server and use 2nd DNS if you have information about a secondary backup server Select 1st DNS or 2nd DNS in the Advanced Set
51. 0 Network gt Internet Connection 11e EES KS ORDES EER HEEL RD RE GEE EES suas Ek ERE add 3S Ge 77 le 21 Heron sd Re NN 78 Table 22 SIP Call Progression M 80 Table 24 val SIE SIP Settings ie NE ee EE ki Ee e Enn Ge kk Ge Re ke ee aE aa 86 Table 24 VolP gt SIP gt SIP Settings gt Advanced SOUP su EERS EERS ESEG EE EG DER RE ken Gee ee ee k AD 89 Table 29 VoF e RR RR NE 91 Table 26 VolP gt Phone gt Phone Settings eem 93 Table 27 VolP gt Phone RESIES ES tecti GE Oe GE EEU E AR Des ee be Ode 95 Table 28 Phono Books bep Dial 2525 bp Do EE EG dick N a kon GE dares GE Re GE 96 Table 29 Volf Phono Book gt Call Forward EERS GEENEEN EE aaa adan se kok kdk naje ta kita 98 Table SO val Phone Book gt Contact HEL sees sis DE seve ta Re Ee EEN EN GEES DEE ING GEES EENS EPI see bee ig 100 Ee ed ol Phone Booka Group EISE 2e OE EA A R D pk 102 Table 32 VolP gt Phone Book gt Block LIST EERS PI ESAME PIN ERE Ge MM EER Ge aa AG GED okt 103 Table 35 VoIP gt Phone Book DND White Lisi 1rd di aio ret ER boo Anni Y ban ded E hod d ra eit dob 104 Table 34 Maintenance gt System gt General ere ER SE EA ER RE EE ke ee tena anan Se Ak nn aa a ALL Ne s ERA ee Ak DR ke 110 Table 35 Maintenance gt Time SONG sis SS GEEN GEE GER o tir GE Eg rue cece GEGEE SEA DOUS ER EE GEE 111 Table SE Wiehe IGS E ASK RR GER DS GRENS GREG Se SS GE De anne ee De gee bi Ee 113 Table 37 Maintenance Toole gt an EE WEE 116 Table 38 Maintenance gt
52. 00 may slow down Memory Usage This field displays what percentage of the V300 s memory is currently in use If this nears 100 the V300 may slow down Some memory is required just to start the V300 and to run the web configurator You can reduce the memory usage by deleting rules in functions such as call forwarding speed dial entries and contact list entries Interface Status Interface This column displays each interface of the V300 Status This field indicates whether or not the V300 is using the interface This field displays Up when the V300 is using the interface and Down when the V300 is not using the interface Rate This displays the port speed and duplex setting Ethernet port connections can be in half duplex or full duplex mode Full duplex refers to a device s ability to send and receive simultaneously while half duplex indicates that traffic can flow in only one direction at a time The Ethernet port must use the same speed or duplex mode setting as the peer Ethernet port in order to connect VolP Status Account This column displays each SIP account in the V300 Registration This field displays the current registration status of the SIP account You have to register a SIP account with a SIP server to use VolP Ifthe SIP account is already registered with the SIP server Click Unregister to delete the SIP account s registration in the SIP server This does not cancel your SIP account but it
53. 2 printable English keyboard characters Register Enter the backup SIP register server s listening port number if your VoIP service Service Port provider gave you one Otherwise enter the same port number you entered in the SIP Service Port field for this backup server Authentication User Name Enter the user name for registering this SIP account exactly as it was given to you You can use up to 20 printable English keyboard characters Password Enter the user name for registering this SIP account exactly as it was given to you You can use up to 20 printable English keyboard characters Apply Click this to save your changes Advanced Setup Click this to edit the advanced settings for this SIP account The Advanced SIP Setup screen appears V300 User s Guide Chapter 10 SIP Account Setup 10 2 2 Advanced SIP Setup Screen Use this sereen to maintain advanced settings for each SIP account Click Advanced Setup in VoIP gt SIP gt SIP Settings The following screen displays 88 Figure 71 VoIP gt SIP gt SIP Settings gt Advanced SIP Account SIP1 SIP Server Settings URL Type Expiration Duration Register Re send timer Session Expires Active Session Expires Min SE RTP Port Range Start Port End Port Voice Compression Primary Compression Type Secondary Compression Type Third Compression Type DTMF Mode STUN Enable Server Address Server Port OutBound Proxy Enable Server Addre
54. 55 255 0 8 bits 20102 254 29 bits 255 255 255 248 3 bits 29 24 6 Notation Since the mask 1s always a continuous number of ones beginning from the left followed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followed by the number of bits in the mask after the address For example 192 1 1 0 25 is equivalent to saying 192 1 1 0 with subnet mask 255 255 255 128 The following table shows some possible subnet masks using both notations Table 47 Alternative Subnet Mask Notation ALTERNATIVE LAST OCTET LAST OCTET SUBNET MASK NOTATION BINARY DECIMAL 255 255 255 0 I24 0000 0000 0 255 255 255 128 25 1000 0000 128 V300 User s Guide Appendix D IP Addresses and Subnetting Table 47 Alternative Subnet Mask Notation continued sur ar AUR T Josee Jess 255 255 255 192 26 1100 0000 192 255 255 255 224 27 1110 0000 224 255 255 255 240 28 1111 0000 240 255 255 255 248 29 1111 1000 248 255 255 255 252 30 1111 1100 252 Subnetting You can use subnetting to divide one network into multiple sub networks In the following example a network administrator creates two sub networks to isolate a group of servers from the rest of the company network for security reasons
55. Appendix E Legal Inform WON sei Ge GEN Ge a kk Ge RD Ge R 165 Appendix F Cusiomer SUPPOR ees sede ee kl PAR Re EE ee bee ed Ge IRE 169 ES AT EE EE EE N A A A AK A A 175 V300 User s Guide 15 Table of Contents V300 User s Guide List of Figures List of Figures Figure 1 Internet Telephony Service Provider Application Ee RA AE EE EE Ge Re AA Ee ee ee 26 Fit USE BANDE ON ik l a kak MT ID 27 Figure E 27 Figure 4 Fort Fuel Hare Ward seereis see N ERG oe es oe ee ges EK ka a pa kk EG EA 29 del Ma c E E E E E A E E I E E E E AE EA 31 Figure Rear Panel ER EE a a i 32 Figure 7 Base Panel Hardware n kit skit knn kk a ks aka na a a na ll ak kn ak kk ERE kk tk kk 32 ig elec de ls RI Pi teeter reenter rr erm erent mer eres ER EE tent rere ne kot ttt 40 EET d LOD SIUS OLPBBIT DO EE EE RS 42 d 10 LOD Comact oie Tr 43 Figure 11 L D Contact Record Save sis EKKE GEKEER doi kisoi GEEN kaki GE kako GEE BEKER See Bee EK SEER doi ko 43 Figurg TZ LOB ENS ON a conis eii add Gp taa a Ge Eege 43 Figure T LCD GONE List DESAN ee 44 Figure 14 LCD Menu Seting E EE EE EE EE EE 45 Figure 19 LCD Menu ere sos ss ss re ES nni RS SUK GEN GEREEN a Ke EK GEAG N GODE GE EN kk GE Be eg A 45 Figure 16 LCD Mer volume SE NO geed 46 Figure Tr LOD Meng Volume OE MOM Wes Ed ee a reis bn cen Mos do Ee erg 46 Figure 18 LCD MOD System NMO uisus ase pred a dr oda xk ee pida e kk eod da ined HT ik 46 Figure 19 LCD Menu ii e
56. E CYCLE MODE This section shows the LCD menus and describes what you can do with each Press the Navigator up or down to access the V300 s LCD menu system Table 7 LCD Menu Overview MENU DESCRIPTION Phonebook Use this menu to view details of your contacts Volume Setting Speaker Volume Use this menu to set the loudness of the internal speaker Phone Volume Use this menu to set the loudness of the V300 s handset Ring Volume Use this menu to set the loudness of the V300 s ringtone Headset Volume Use this menu to set the loudness of an external headset you plug into the V300 System Info IP Address Use this to see the IP address subnet mask gateway and Subnet Mask DNS settings currently assigned to the V300 Gateway 1st DNS 2nd DNS F W Version Use this to see the version number of the firmware the V300 is currently using Advanced Setting VolP1 Use this to set up the first Voice over Internet VolP account VolP2 Use this to set up the second Voice over Internet VolP account DHCP Use this menu to have the V300 get an IP address automatically Static IP Use this menu to give your V300 an IP address PPPoE Use this menu to configure your PPPoE username and password if provided by your Internet Service Provider or network administrator V300 User s Guide Chapter 3 Using the LCD Screen Table 7 LCD Menu Overview continued MENU DESCRIPTION
57. E SER ee PY kb Ee a ek aa Ge ee 104 Part IV Maintenance and Troubleshooting 107 Chapter 13 ELE ke akt e ak kk N DE RE ER OR DER 109 KEES AE ke AE OT 109 13 2 Time Selling BERE 110 Chapter 14 Eeer 113 V300 User s Guide Table of Contents TAT US DESAN a 113 Chapter 15 TODIS kika kat kal OE ER OE an l R L D kk A ok ak e Preece A ES 115 Uv n cueste NUT T TET 115 15 2 COnfiguratien SCHON e 117 ERA NE rede eg je IE SIE E 117 19452 Bastore C onflgu s EO E 118 154252 Back lo Fac DENIS dni Dna ren o RR et n a do tH RUD 119 EE SENN ARE ENN SR kd kn LET LT T A to tk kal 119 Chapter 16 Dos o looo is kassie ke kt ka ko ik ik bk k A kk e kk ke kk Ad ER be br oe 121 15 1 Power Hardware Connections end LEDS sides aie veve Oog se ESE tou obi devi v t 121 Ta Ines ACESS a al in pak de oie Ek dap ak pa a e kk ka kn ak EIN EP a e nca 123 16 3 Phone Calls and VOUP etik kod sea n pk kak ka ko pe a Ge e ik da ke kn A ARE ke ea Ne kapa EG DR 124 Part V Appendices and Index iese EER RR RR RR RE EE ER RR RR nenn RR RR Rea 127 Appendix A Product Specifica ora ce is dl ke kk det ee SG SS DS AS AQ 129 Appendix B Setting up Your Computer s IP Address see ee ee 135 Appendix C Pop up Windows JavaScripts and Java Permissions sesse ee ee ee 151 Appendix D IP Addresses and Subnetting iss EE EG ka kl ok ek ok ee d e GO 157
58. IP Address Figure 102 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings G Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically C Use the following DNS server addresses 6 Ifyou do not know your gateway s IP address remove any previously installed gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses nthe IP Settings tab in IP addresses click Add In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric Click Add Repeat the previous three steps for each default gateway you want to add Click OK when finished V300 User s Guide Appendix B Setting up Your Computer s IP Address Figure 103 W
59. IP Address Ranges 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 You can obtain your IP address from the IANA from an ISP or have it assigned by a private network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your local networks On the other hand if you are part of a much larger organization you should consult your network administrator for the appropriate IP addresses LES Regardless of your particular situation do not create an arbitrary IP address always follow the guidelines above For more information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space 9 1 2 IP Address and Subnet Mask Similar to the way houses on a street share a common street name computers on a LAN share one common network number V300 User s Guide Chapter 9 Network Setup Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask If the ISP did not explicitly give you an IP network number then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established The I
60. MAN ORE N 35 V300 User s Guide n Table of Contents AB Making Comeronce DIE esse M 35 EIE EE ek de Mer EO EE Ak 35 Part ik LCD Screen Ments iss a e kk SA GER je NN dw Ke GE DA 37 Chapter 3 Heinie He LEED SEGONN ii ak ein die Gee ES EED ke a GE N GE RD EG Ee ee kaa ee EE Fa PCIE GAS Gee kk ARE 39 Ed sis ao kk AA N a l ek pe a a an EE RO ET RE EP 39 3 2 Enabling and Disabling EE 39 3 3 Entering Numbers Letters and Symbols 1 isses AAS SEE EE ERA ESE n ta ka ESE ED ba 4 usa EED rA NEGEER Ne a 40 34 LCD Ee RE EE 41 22 The LE Stats SANON ER pk kan ko dd n OG ae a a a pk n GR a pen ae RS ES a 42 Chapter 4 TE FON ENB ON ki kis ask RR TES 43 a AGE der ER Ee de EO OE EO EE 43 A2 Cala NS COMAG E 43 4 3 Calling a Number Not in the Phonebook 44 Chapter 5 LCD Menus Basie re E 45 a 1 Entering the Menu SYSlEN EE 45 52 The Phone DOG Meni ee 45 Do The volume Seting MENU RE RR EE e pk kek EEN ORN 46 301 OMNI ei EE OE TR EE N 46 ker Taro EO EE EE GE EE AA Ak ak e 46 5 5 The Advanced Setting MONN i s crees REG de EES EE EE Dee EE bee ES Ge kk po kaa De DEGREE 47 50 Tho Rosat EE 47 Taka o le SUN EE 47 5 0 2 Load en dB ER EE EH RE KE AA 48 Chapter 6 LCD Memis JU CEU EN 49 6 1 The Advanced Setting MEME SG ER AK od e e EAM b koka oka EN PAAR Dea E A AR j s kaa bip kad ak 49 SNAM VOIP WAS E 49 E E 50 ours ML e e RU n l ke n a kk ks n TT 50 62 AUP SEK MOUTE S PE 51 BP moll cis POH EE 52
61. P Address Ifyou have a dynamic IP address click Automatically obtain IP address settings with and select dhep from the drop down list If you have a static IP address click Statically set IP Addresses and fill in the Address Subnet mask and Default Gateway Address fields Click OK to save the changes and close the Ethernet Device General screen 4 If you know your DNS server IP address es click the DNS tab in the Network Configuration screen Enter the DNS server information in the fields provided Co Figure 111 Red Hat 9 0 KDE Network Configuration DNS bANetwork Configuration File Profile Help 689 New Edit Copy Delete Devices Hardware DNS Hosts I x You may configure the system s hostname domain HH name servers and search domain Name servers are used to look up other hosts on the network Hostname Primary DNS Secondary DNS Tertiary DNS DNS Search Path Active Profile Common modified 5 Click the Devices tab 6 Click the Activate button to apply the changes The following screen displays Click Yes to save the changes in all screens Figure 112 Red Hat 9 0 KDE Network Configuration Activate redhat config network You have made some changes in your configuration To activate the network device eth0 the changes have to be saved Do you want to continue 7 After the network card restart process is complete make su
62. Phonebook m Use this to display the list of contacts stored in the V300 If there is no contact stored in the V300 the message Phonebook is empty displays To add edit or remove an entry in the phonebook use the web configurator See Chapter 12 on page 97 for more information In a menu use this to clear the previous settings Action keys HOLD Use this to put a call on hold Press ita second time xX to take the call off hold CONFERENCE Use this to set up a conference call between the A V300 and two other phones or to split a conference call you set up into two separate calls TRANSFER D kend Use this to transfer a call to another phone HANG UP a Use this to end a call REDIAL Use this to dial the last number that was called from the V300 SEND Use this to start a call once you have entered the C phone number V300 User s Guide Chapter 2 Hardware Table 2 Front Panel Hardware continued LABEL DESCRIPTION 7 Function keys The LEDS lights in these keys illuminate when they are active VOICEMAIL Use this to check your voicemail messages once hal the voicemail number is configured in the V300 MUTE Use this to mute the current call The V300 no m longer transmits a signal but you can still hear the incoming signal DND Use this to toggle the Do Not Disturb function on or e off HEADSET Use this to activate a line using the headset or
63. Reg still displays check your network settings see Section 5 4 on page 46 If they are not correct change them using information supplied by your ISP or network administrator If this does not help contact your ISP or network administrator If a SIP account is registered try to make the call If you still cannot call out do the following 1 Check your DNS Domain Name Service settings see Section 5 4 on page 46 Ifyou use a static IP address see Section 6 4 on page 56 for how to change DNS settings Ifyou use a dynamic IP address DHCP your DNS settings are controlled by the DHCP server The DHCP server may belong to your service provider or it may be on your network If your V300 does not get DNS server information automatically check the settings on any hardware to which the V300 is connected or contact your ISP or network administrator Ifyou use PPPoE your DNS settings are controlled by your Internet Service Provider If your V300 does not get DNS server information automatically contact your ISP V300 User s Guide Chapter 16 Troubleshooting 2 Make sure that your V300 uses the voice codecs recommended by your VolP service provider see Section 6 3 on page 55 e can make some VoIP calls but not others The V300 s DNS Domain Name Service settings may be misconfigured See the suggestions about DNS in the troubleshooting section for I cannot make VoIP calls If this does not help the ph
64. SIP service provider Name Number Enter your SIP number In the full SIP URI this is the part before the symbol You can use up to 50 printable English keyboard characters V300 User s Guide Chapter 10 SIP Account Setup Table 23 VolP SIP SIP Settings LABEL DESCRIPTION SIP Local Port Enter the V300 s listening port number if your VoIP service provider gave you one Otherwise keep the default value SIP Server Enter the IP address or domain name of the SIP server provided by your VolP Address service provider You can use up to 32 printable English keyboard characters lt does not matter whether the SIP server is a proxy redirect or register server SIP Server Enter the SIP server s listening port number if your VolP service provider gave Port you one Otherwise keep the default value REGISTER Enter the IP address or domain name of the SIP register server if your VolP Server service provider gave you one Otherwise enter the same address you entered in Address the SIP Server Address field You can use up to 32 printable English keyboard characters REGISTER Enter the SIP register server s listening port number if your VolP service provider Server Port gave you one Otherwise enter the same port number you entered in the SIP Server Port field SIP Service Enter the SIP service domain name In the full SIP URI this is the part after
65. Service ToS tagging This allows the device to tag voice frames so they can be prioritized over the network Voice Codecs G 711a u G 723 1A G 726 16 24 32 40 G 729a b DTMF In band and out of band PCM RFC2833 SIP Info V300 User s Guide Appendix A Product Specifications The following list which is not exhaustive illustrates the standards supported in the V300 Table 41 Standards Supported STANDARD DESCRIPTION RFC 1058 RIP 1 Routing Information Protocol RFC 1112 IGMP v1 RFC 1305 Network Time Protocol NTP version 3 RFC 1321 The MD5 Message Digest Algorithm RFC 1483 Multiprotocol Encapsulation over ATM Adaptation Layer 5 RFC 1631 IP Network Address Translator NAT RFC 1661 The Point to Point Protocol PPP RFC 1723 RIP 2 Routing Information Protocol RFC 1890 RTP Profile for Audio and Video Conferences with Minimal Control RFC 2236 Internet Group Management Protocol Version 2 RFC 2327 SDP Session Description Protocol RFC 2408 Internet Security Association and Key Management Protocol ISAKMP RFC 2516 A Method for Transmitting PPP Over Ethernet PPPoE RFC 2617 HTTP Authentication Basic and Digest Access Authentication RFC 2766 Network Address Translation Protocol RFC 2782 A DNS RR for specifying the location of services DNS SRV RFC 2833 RTP Payload for DTMF Di
66. Statistics Port This column displays each interface of the V300 Status This displays the port speed and duplex setting TxPkts This field displays the number of packets transmitted on this interface RxPkts This field displays the number of packets received on this interface Collisions This field displays the number of collisions on this port Tx B s This field displays the number of bytes transmitted in the last second Rx B s This field displays the number of bytes received in the last second Up Time This field displays the elapsed time this interface has been connected System up Time This is the elapsed time the system has been on Poll Interval s Type the time interval in seconds for the browser to refresh system statistics V300 User s Guide Chapter 8 Status Screens Table 17 Packet Statistics continued LABEL DESCRIPTION Set Interval Click this button to apply the new poll interval you entered in the Poll Interval field Stop Click this button to halt the refreshing of the system statistics 8 3 VolP Statistics This screen displays SIP registration information status of calls and VolP traffic statistics To access this screen open the Status screen see Section 8 1 on page 69 and click Details next to VoIP Statistics Figure 62 VolP Statistics VoIP Statistics SIP Status RAIN e be 1 Registered Wed Sep 1 09 51 18 1111 112 21 37 101 udp No 1001 2007
67. TUN The following figure shows how STUN works 1 The V300 A sends SIP packets to the STUN server B 2 The STUN server B finds the public IP address and port number that the NAT router used on the V300 s SIP packets and sends them to the V300 3 The V300 uses the public IP address and port number in the SIP packets that it sends to the SIP server C Figure 68 STUN 10 1 7 2 Outbound Proxy Your VoIP service provider may host a SIP outbound proxy server to handle all of the V300 s VoIP traffic This allows the V300 to work with any type of NAT router and eliminates the need for STUN or a SIP ALG Turn off a SIP ALG on a NAT router in front of the V300 to keep it from retranslating the IP address since this is already handled by the outbound proxy server 10 1 8 Voice Coding A codec coder decoder codes analog voice signals into digital signals and decodes the digital signals back into voice signals The V300 supports the following codecs G 711 is a Pulse Code Modulation PCM waveform codec PCM measures analog signal amplitudes at regular time intervals sampling and converts them into digital bits quantization Quantization reads the analog signal and then writes it to the nearest digital value For this reason a digital sample is usually slightly different from its analog original this difference is known as quantization noise G711 provides excellent sound quality but requires 64kbps of b
68. UN server Otherwise clear this field Server Address Enter the IP address or domain name of the STUN server provided by your VoIP service provider Server Port Enter the STUN server s listening port if your VoIP service provider gave you one Otherwise keep the default value Outbound Proxy Enable Select this if your service provider has a SIP outbound server to handle voice calls This allows the V300 to work with any type of NAT router and eliminates the need for STUN ora SIP ALG Turn off any SIP ALG on a NAT router in front of the V300 to keep it from retranslating the IP address since this is already handled by the outbound proxy server Server Enter the IP address or domain name of the SIP outbound proxy server address Server Port Enter the outbound proxy server s listening port if your VoIP service provider gave you one Otherwise keep the default value NAT Keep Alive Active Select this to stop NAT routers between the V300 and SIP server a SIP proxy server or outbound proxy server from dropping the SIP session The V300 does this by sending SIP notify messages to the SIP server based on the specified interval Keep Alive Enter how often in seconds the V300 should send SIP notify messages to the Interval SIP server MWI Message Waiting Indication Enable Select this if you want to hear a waiting beeping dial tone on your phone when you have
69. V300 Series IP Phone User s Guide Version 1 00 11 2007 Edition 2 ZyXEL www zyxel com About This User s Guide About This User s Guide Intended Audience This manual is intended for people who want to configure the V300 using the LCD screen and or web configurator You should have at least a basic knowledge of TCP IP networking concepts and topology Related Documentation Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains information on setting up and configuring the V300 Web Configurator Online Help Embedded web help for descriptions of individual screens and supplementary information e Supporting Disk Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User s Guide Feedback Help us help you Send all User s Guide related comments questions or suggestions for improvement to the following address or use e mail instead Thank you The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan E mail techwriters zyxel com tw V300 User s Guide 3 Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User s Guide lt gt Warnings tell you about things that could harm you or your d
70. You can either receive an incoming call make another outgoing call or resume an existing call that you previously put on hold 4 Ensure the call is active and press the Conference key again The three way conference call begins All three parties can talk with one another LES Do not press any other keys between step 2 and step 3 If you do you will have to start again ES You cannot have a conference call and a transferred call ongoing at the same time 2 2 9 Transferring a Call Take the following steps to transfer an ongoing call to another phone number 1 During the ongoing call press the Transfer key 2 The next available line automatically activates Ensure you can hear a dial tone 3 Dial the number to which you want to transfer the call 4 To transfer the call either V300 User s Guide 35 Chapter 2 Hardware Wait until you hear the ringing tone then simply put down the handset press the Speaker key or the Headset key depending on which you are using to end the call The call is transferred This is known as a blind or unsupervised transfer Wait for the other person to answer then end the call This is known as a consultant or supervised transfer and allows you to ask the other person whether they want to receive the call or not V300 User s Guide PART li LCD Screen Menus Using the LCD Screen 39 The Phonebook 43 LCD Menus Basic Settings 45 LCD Menus Advanced 49
71. able each SIP account To access this screen click VoIP gt SIP gt SIP Settings 1 The V300 does not support DiffServ at the time of writing V300 User s Guide Chapter 10 SIP Account Setup Figure 70 VolP SIP SIP Settings SIP Settings SIP Settinas SIP Account SIP 1 v V active Account Name Number 1111 SIP Local Port 5060 1024 65535 SIP Server Address 172 23 37 201 SIP Server Port 5060 1024 65535 REGISTER Server Address 172 23 37 201 REGISTER Server Port 5060 1024 65535 SIP Service Domains 172 23 37 201 wi Send Caller ID Voice Mail Number 1111 DNS SRY Backup SIP Server 1st Backup SIP Server SIP Service Address SIP Service Port 5060 1024 65535 Register Service Address Register Service Port 5060 1024 65535 2nd Backup SIP Server SIP Service Address SIP Service Port 5060 1024 65535 Register Service Address Register Service Port S060 1024 65535 Authentication User Name 1111 Password pin Apply Advance Setup Each field is described in the following table Table 23 VoIP SIP SIP Settings LABEL DESCRIPTION SIP Settings SIP Account Select the SIP account you want to see in this screen At the time of writing the V300 supports two SIP accounts Active Select this if you want the V300 to use this account Clear it if you do not want the V300 to use this account Account Enter your SIP account name if supplied by your
72. also known as hosts Subnet masks determine the maximum number of possible hosts on a network You can also use subnet masks to divide one network into multiple sub networks Introduction to IP Addresses One part of the IP address is the network number and the other part is the host ID In the same way that houses on a street share a common street name the hosts on a network share a common network number Similarly as each house has its own house number each host on the network has its own unique identifying number the host ID Routers use the network number to send packets to the correct network while the host ID determines to which host on the network the packets are delivered Structure An IP address is made up of four parts written in dotted decimal notation for example 192 168 1 1 Each of these four parts is known as an octet An octet is an eight digit binary number for example 11000000 which is 192 in decimal notation Therefore each octet has a possible range of 00000000 to 11111111 in binary or 0 to 255 in decimal The following figure shows an example IP address in which the first three octets 192 168 1 are the network number and the fourth octet 16 is the host ID V300 User s Guide Appendix D IP Addresses and Subnetting Figure 126 Network Number and Host ID 192 168 1 16 ai i at i i a M mmm i I L L n L I L I i I L I L I L VK 4 mm m
73. amount of available bandwidth When there is plenty of bandwidth the compression ratio decreases and when there is network congestion the compression ratio increases G 722 2 is also known as Adaptive Multi Rate WideBand AMR WB G 723 1 is a Code Excited Linear Prediction CELP codec that compresses voice audio in 30 ms frames G 723 1 operates at two bitrates 6 3 kbps when sampling at 24 bytes or 5 3 kbps when sampling at 20 bytes per 30 ms frame G 726 is an ADPCM waveform codec that uses a lower bitrate than standard PCM conversion G 726 operates at 16 24 32 or 40 kbps G 729 is an Analysis by Synthesis AbS hybrid waveform codec It uses a filter based on information about how the human vocal tract produces sounds The codec analyzes the incoming voice signal and attempts to synthesize it using its list of voice elements It tests the synthesized signal against the original and if it is acceptable transmits details of the voice elements it used to make the synthesis Because the codec at the receiving end has the same list it can exactly recreate the synthesized audio signal G 729 provides good sound quality and reduces the required bandwidth to 8kbps 10 1 9 MWI Message Waiting Indication 10 1 10 Enable Message Waiting Indication MWI enables your phone to give you a message waiting beeping dial tone when you have one or more voice messages Your VoIP service provider must have a messaging system that sends message wa
74. an overview of its screens 7 1 Accessing the Web Configurator 1 Make sure your hardware is properly connected and prepare your computer or computer network to connect to the V300 refer to the Quick Start Guide 2 Launch your web browser 3 Enter the V300 s IP address as the URL The V300 is set to get an IP address automatically Use the System Info gt IP Address LCD screen to find it out see Section 5 4 on page 46 SA If the V300 is not connected to a network use the management IP address The default management IP address is 192 168 5 1 The following screen displays Figure 57 Password Screen ZyXEL V300 IP PHONE Welcome to your phone Configuration Interface Enter your password and click Login q Password max 8 alphanumeric printable characters and no spaces Note Please turn on the Javascript and ActiveX control setting on Internet Explorer 4 Type 1234 default as the password and click Login V300 User s Guide Chapter 7 Introducing the Web Configurator BS 5 It is strongly recommended that you change your password in the screen that displays next If you do not change your password anyone who knows the default password can access your phonebook and SIP account information over the network 6 Type a new password and retype it to confirm then click Apply Alternatively click Ignore If you do not change the password
75. andwidth G 722 is an Adaptive Differential Pulse Code Modulation ADPCM waveform codec Differential or Delta PCM is similar to PCM but encodes the audio signal based on the difference between one sample and a prediction based on previous samples rather than encoding the sample s actual quantized value Many thousands of samples are taken each second and the differences between consecutive samples are usually quite small so this saves space and reduces the bandwidth necessary V300 User s Guide Chapter 10 SIP Account Setup However DPCM produces a high quality signal high signal to noise ratio or SNR for high difference signals where the actual signal is very different from what was predicted but a poor quality signal low SNR for low difference signals where the actual signal is very similar to what was predicted This is because the level of quantization noise is the same at all signal levels Adaptive DPCM solves this problem by adapting the difference signal s level of quantization according to the audio signal s difference level A low difference signal is given a higher quantization level increasing its signal to noise ratio This provides a similar sound quality at all signal levels G 722 samples audio at 16 kHz twice the traditional rate of 8 kHz G 722 provides excellent quality audio and requires 48 to 64 kbps G 722 2 is similar to G 722 but with a lower compression rate that can vary according to the
76. ant to configure In this example press MENU to enter the menu system then select Adv Setting In the Adv Setting menu select DHCP The following screen displays Figure 8 Example DHCP 1 DHCP On If On appears the feature is enabled If Off appears the feature is disabled 2 To change the setting press gt 3 3 Entering Numbers Letters and Symbols When you enter information into the V300 when setting up a phonebook entry for example you may need to enter different kinds of characters The alphanumeric keypad has four input modes e Number mode Uppercase mode Lowercase mode e Symbol mode Use the key to cycle between modes ES Not all modes are available in all screens When you press a key to enter a character wait a short time until the cursor moves on to the next space Press a key multiple times to access the different characters For example in Uppercase mode press 9 four times to enter Z The following table shows the numbers letters and symbols you can enter Table 6 Keypad Characters MODE Number Uppercase Lowercase Symbol V300 User s Guide Chapter 3 Using the LCD Screen Table 6 Keypad Characters 3 4 LCD Menu Overview 1 NONE NONE BE 2 ABC abc gen 3 DEF def IN 4 GHI ghi Q L amp 5 JKL jk e 6 MNO mno A 7 PQRS pars wc 8 TUV tuv 9 WXYZ WXYZ lt gt 0 NONE NONE SPAC
77. at least one voice message Your VoIP service provider must support this feature Expiration Keep the default value unless your VoIP service provider tells you to change it Time Enter the number of seconds the SIP server should provide the message waiting service each time the V300 subscribes to the service Before this time passes the V300 automatically subscribes again Call Forward Enable Select this if you want the V300 to use the call forwarding rules you set up in the VoIP gt Phone Book gt Call Forward screen RingBack Active V300 User s Guide Chapter 10 SIP Account Setup Table 24 VolP SIP SIP Settings Advanced Setup continued LABEL DESCRIPTION Enable Select this to turn the RingBack function on When someone calls you and the line is busy the caller is given the option to set an automatic RingBack When you finish your call the V300 automatically calls the person who called you and then rings to alert you once the caller picks up MusicOnHold Active Enable Check this box if you want people to hear a customized recording when you put them on hold This function depends on your service provider Apply Click this to save your changes Back Click this to return to the SIP Settings screen without saving your changes 10 3 SIP QoS Screen Use this screen to maintain ToS and VLAN settings for the V300 Click VoIP gt SIP gt QoS The following screen displays Figure
78. bels in this screen Table 21 Network Mgnt Port LABEL DESCRIPTION Management IP Address IP Address Enter the new management IP address you want the V300 to use Apply Click this to save your changes Reset Click this to reload the previous configuration for this screen V300 User s Guide SIP Account Setup This chapter discusses the V300 s VoIP gt SIP screens 10 1 SIP Overview 10 1 1 Introduction to VoIP VoIP Voice over IP is the sending of voice signals over the Internet Protocol This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit switched telephone network You can also use servers to run telephone service applications like PBX services and voice mail Internet Telephony Service Provider ITSP companies provide VoIP service A company could alternatively set up an IP PBX and provide its own VoIP service Circuit switched telephone networks require 64 kilobits per second kbps in each direction to handle a telephone call VoIP can use advanced voice coding techniques with compression to reduce the required bandwidth 10 1 2 Introduction to SIP The Session Initiation Protocol SIP is an application layer control signaling protocol that handles the setting up altering and tearing down of voice and multimedia sessions over the Internet SIP signaling is separate from the media for which it handles sessi
79. comply to EEE 802 3af Table 42 Power over Ethernet Injector Specifications Power Output 15 4 Watts maximum Power Current 400 mA maximum Table 43 Power over Ethernet Injector RJ 45 Port Pin Assignments RJ 45 SIGNAL ASSIGNMENT Output Transmit Data PIN NO Output Transmit Data Receive Data Power Power Receive Data Power OO NI OM ol BI oj N gt Power Wall mounting Instructions Complete the following steps to hang your V300 on a wall A See Table 39 on page 129 for the size of screws to use and how far apart to place them 1 Select a position free of obstructions on a sturdy wall 2 Drill two holes for the screws D gt Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws 3 Do not insert the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the screws are snugly fastened to the wall They need to hold the weight of the V300 with the connection cables 5 Align the holes on the back of the V300 with the screws on the wall Hang the V300 on the screws 132 V300 User s Guide Appendix A Product Specifications Figure 93 Wall mounting Example The following are dimensions of an M4 tap screw and masonry plug used for wall mounting All measurements are in mil
80. ddress 192 168 1 64 IP Address Binary 11000000 10101000 00000001 01000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 64 Lowest Host ID 192 168 1 65 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 50 Subnet 3 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 191 Highest Host ID 192 168 1 190 Table 51 Subnet 4 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 192 IP Address Binary 11000000 10101000 00000001 11000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 192 Lowest Host ID 192 168 1 193 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 Example Eight Subnets Similarly use a 27 bit mask to create eight subnets 000 001 010 011 100 101 110 and 111 The following table shows IP address last octet values for each subnet Table 52 Eight Subnets SUBNET ADDRESS FIRST ADDRESS ADDRESS ADDRESS 1 0 1 30 31 2 32 33 62 63 3 64 65 94 95 4 96 97 126 127 V300 Users Guid
81. dress 47 49 63 75 IP to IP Calls 27 IP PBX 26 79 ITSP 26 79 ITU T 94 J jitter buffer 130 K keypad 31 L LCD screen 30 33 LCD screen display settings 49 logs 113 loudspeaker 31 managing the device good habits 28 using FTP See FTP using SPTGEN See SPTGEN mask 75 Menu key 30 43 45 message waiting indication 84 mic socket 31 microphone 31 multimedia 79 mute 31 MWI 84 N NAT 164 NAT Network Address Translation 82 NAT routers 83 navigation panel 66 Navigator key 30 network address translators 83 network connections 29 network number 75 number keys 31 O OK response 80 outbound proxy 82 83 SIP 83 V300 User s Guide Index outbound proxy server 83 P password 63 64 PBX services 79 PCM 83 peer to peer calls 27 per hop behavior 85 PHB per hop behavior 85 phone functions 29 phonebook 43 45 97 call contact 43 Phonebook key 30 physical features 29 PoE 32 132 power output 132 PoE specifications 132 Point 27 Point to Point Calls 27 Point to Point Protocol over Ethernet 76 power 32 Power over Ethernet 32 see PoE power specification 129 PPPoE 49 58 76 77 dial up connection private IP address 75 private networks 75 product registration 167 proxy server SIP 81 pulse code modulation 83 Q QoS 84 130 quality of service see QoS Quick Start Guide 63 R real time transport protocol 82 rear panel 29 redirect
82. ducts without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of V300 User s Guide Appendix E Legal Information ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products V300 User s Guide Appendix E Legal Information V300 User s Guide Customer Support Please have the following information ready when you contact customer support Required Information 66499 Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it is the prefix number you dial to make an international telephone call Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 Fax 886 3 578 2439 Web www zyxel com www europe zyxel com FTP ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Cos
83. dware connections and make sure the LEDs and the LCD screen are behaving as expected See the Quick Start Guide and Section 2 1 on page 29 2 Restart the V300 3 Ifthe problem continues contact your ISP V300 User s Guide 123 Chapter 16 Troubleshooting The Internet connection is slow or intermittent 1 There might be a lot of traffic on the network Check Section 2 1 on page 29 If the V300 is sending or receiving a lot of information try closing some programs that use the Internet especially peer to peer applications 2 Check the signal strength If the signal strength is low try moving the V300 closer to the AP if possible and look around to see if there are any devices that might be interfering with the wireless network for example microwaves other wireless networks and so on 3 Reboot the V300 4 Ifthe problem continues contact the network administrator or vendor or try one of the advanced suggestions 16 3 Phone Calls and VolP cannot make VoIP calls Ensure that your V300 is set up as shown in your Quick Start Guide and Section 2 1 on page 29 Look at the LCD screen If a SIP account is registered its name appears here If a SIP account is not registered No Reg displays If no SIP account is registered do the following 1 The V300 s SIP settings may be misconfigured Check your SIP settings and re enter them if necessary see Section 6 2 on page 49 for details 2 If No
84. e V300 User s Guide 34 Chapter 2 Hardware Figure 6 Rear Panel The following table describes the rear panel hardware Table 4 Rear Panel Hardware LABEL DESCRIPTION 1 Power socket Attach the included power adaptor if you are not using Power over Ethernet V301 only See the product specifications appendix for power supply specifications Note Use only the power adaptor and cable that came with your V300 2 LAN port Use an Ethernet cable to connect to your network PC port Use an Ethernet cable to connect a computer for configuration or to access the Internet Figure 7 Base Panel Hardware 32 V300 User s Guide Chapter 2 Hardware The following table describes the rear panel hardware Table 5 Base Panel Hardware LABEL DESCRIPTION 1 Wall mounting holes Use these to hang the V300 on a wall See the wall mounting appendix for details 2 Handset port Use this to attach the included handset cable s RJ 11 connector 3 Reset button Use this to return the V300 to its factory default settings See the appendix on product specifications for the default settings Note If you do this all configuration changes and data on the V300 are lost including phonebook records 4 Cable channel Clip the V300 s handset cable into this 2 1 1 The LCD Screen When the V300 is on the LCD Liquid Crystal Display screen shows either the
85. e Appendix D IP Addresses and Subnetting Table 52 Eight Subnets continued SUBNET ADDRESS FIRST ADDRESS ADDRESS ADDRESS 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 Subnet Planning The following table is a summary for subnet planning on a network with a 24 bit network number Table 53 24 bit Network Number Subnet Planning NO BORROWED SUBNET MASK NO SUBNETS NO NOSTS PER 1 255 255 255 128 25 126 2 255 255 255 192 26 62 3 255 255 255 224 27 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 255 255 255 252 30 64 7 255 255 255 254 31 128 1 The following table is a summary for subnet planning on a network with a 16 bit network number Table 54 16 bit Network Number Subnet Planning desch OT ED SUBNET MASK NO SUBNETS NO HOSTS PER 1 255 255 128 0 17 32766 2 255 255 192 0 18 16382 3 255 255 224 0 19 8190 4 255 255 240 0 20 16 4094 5 255 255 248 0 21 32 2046 6 255 255 252 0 22 64 1022 7 255 255 254 0 23 128 510 8 255 255 255 0 24 256 254 9 255 255 255 128 25 512 126 10 255 255 255 192 26 1024 62 11 255 255 255 224 27 2048 30 12 255 255 255 240 28 4096 14 13 255 255 255 248 29 8192 6 V300 User s Guide Appendix D IP Addresses and Subnetting Table 54 16 bit Network Numbe
86. e VOLUME keys control the ringing volume When an audio device is active the VOLUME keys control the input and output of that device V300 User s Guide PART V Appendices and Index Product Specifications 129 Setting up Your Computer s IP Address 135 Pop up Windows JavaScripts and Java Permissions 151 IP Addresses and Subnetting 157 Legal Information 165 Customer Support 169 Index 175 Product Specifications The following tables summarize the V300 s hardware and firmware features Table 39 Hardware Specifications Dimensions W x D x H 16 5mm x 208mm x 91 5mm Weight 465g Power Specification 12V DC 1 5A Power over Ethernet POE V301 Only IEEE 802 3af compliant Ethernet Ports Auto negotiating 10 Mbps or 100 Mbps in either half duplex or full duplex mode Use crossover Ethernet cables Handset Port RJ 11 telephone connector Headset Microphone 3 5mm Port Headset Headphone 3 5mm Port Operation Temperature 0 40C Storage Temperature 30 60 C Operation Humidity 20 95 RH Storage Humidity 20 95 RH Distance between the 100mm centers of the holes for wall mounting on the device s back Recommended type of screws for wall mounting M4 Tap Screw see Figure 94 on page 133 Speakerphone Internal speaker and microphone Phone Functions Call forwarding Call transferring
87. e European Union on the last Sunday of March All of the time zones in the European Union start using Daylight Saving Time at the same moment 1 A M GMT or UTC So in the European Union you would select Last Sunday March The time you type in the o clock field depends on your time zone In Germany for instance you would type 2 because Germany s time zone is one hour ahead of GMT or UTC GMT 1 End Date Configure the day and time when Daylight Saving Time ends if you selected Daylight Savings The o clock field uses the 24 hour format Here are a couple of examples Daylight Saving Time ends in the United States on the last Sunday of October Each time zone in the United States stops using Daylight Saving Time at 2 A M local time So in the United States you would select Last Sunday October and type 2 in the o clock field Daylight Saving Time ends in the European Union on the last Sunday of October All of the time zones in the European Union stop using Daylight Saving Time at the same moment 1 A M GMT or UTC So in the European Union you would select Last Sunday October The time you type in the o clock field depends on your time zone In Germany for instance you would type 2 because Germany s time zone is one hour ahead of GMT or UTC GMT 1 Apply Click this to save your changes back to the V300 Reset Click this to begin configuring this screen afresh V300 User s Guide Logs This chapt
88. e Management This allows you to decide whether a service HTTP or FTP traffic for example from a computer on a network LAN or WAN for example can access the V300 Embedded FTP and TFTP Servers The embedded FTP and TFTP servers enable fast firmware upgrades as well as configuration file backups and restoration Auto provisioning support When auto provisioning is used the V300 downloads its settings automatically from the auto provisioning server meaning you do not have to input them manually Dynamic Jitter Buffer The built in adaptive buffer helps to smooth out the variations in delay jitter for voice traffic This helps ensure good voice quality for your conversations Voice Activity Detection Silence Suppression Voice Activity Detection VAD reduces the bandwidth that a call uses by not transmitting when you are not speaking Comfort Noise Generation Your device generates background noise to fill moments of silence when the other device in a call stops transmitting because the other party is not speaking as total silence could easily be mistaken for a lost connection Echo Cancellation You device supports G 168 an ITU T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk QoS Quality of Service Quality of Service QoS mechanisms help to provide better service on a per flow basis Your device supports Type of
89. ection VAD Support Select this if the V300 should stop transmitting when you are not speaking This reduces the bandwidth the V300 uses Apply Click this to save your changes and to apply them to the V300 Reset Click this to set every field in this screen to its last saved value 11 1 1 Voice Activity Detection Silence Suppression Voice Activity Detection VAD detects whether or not speech is present This lets the V300 reduce the bandwidth that a call uses by not transmitting silent packets when you are not speaking 11 1 2 Comfort Noise Generation When using VAD the V300 generates comfort noise when the other party is not speaking The comfort noise lets you know that the line is still connected as total silence could easily be mistaken for a lost connection 11 1 3 Echo Cancellation G 168 is an ITU T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk 11 2 Phone Region Screen Use this screen to maintain settings that depend on which region of the world the V300 is in To access this screen click VoIP gt Phone gt Region V300 User s Guide Chapter 11 Phone Setup Figure 74 VoIP gt Phone gt Region Region Region Setting Region Settings New Zealand w Apply Reset Each field is described in the following table Table 27 VoIP gt Phone gt Region LABEL DESCRIPTION Region Setting
90. ed to do otherwise Private IP Addresses Every machine on the Internet must have a unique address If your networks are isolated from the Internet running only between two branch offices for example you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks e 100 00 10 255 255 255 e 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 You can obtain your IP address from the IANA from an ISP or it can be assigned from a private network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your local networks On the other hand if you are part ofa much larger organization you should consult your network administrator for the appropriate IP addresses Regardless of your particular situation do not create an arbitrary IP address always follow the guidelines above For more information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space V300 User s Guide Legal Information Copyright Copyright 2007 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any
91. ee Chapter 8 on page 69 for more information about the Status screen V300 User s Guide Chapter 7 Introducing the Web Configurator 7 1 4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated V300 User s Guide Chapter 7 Introducing the Web Configurator V300 User s Guide Status Screens Use the Status screens to see the current status of the V300 its system resources interfaces and SIP accounts You can also register and unregister SIP accounts The Status screen also provides detailed traffic and VoIP statistics 8 1 Status Screen Click Status to open this screen Figure 60 Status Screen System Name Vy300 T1 Firmware Version Ver 1 00 40W 0 b3 Ethernet Information IP Address 172 23 37 35 IP Subnet Mask 255 255 255 0 DHCP Client Refresh Interval None e Refresh Now System Status System Uptime Current Date Time System Resource CPU Usage Memory Usage 1 05 Sat Sep 14 11 37 20 UTC 0800 2002 ee 9 enga z YoIP Status Account Registration URI Summary Unregister 3333 172 23 37 201 VoIP Statistics Details Packet Statistics Details Each field is described in the following table Table 16 Status Screen LABEL DESCRIPTION Refresh Interval Enter how often you want the V300 to update this screen Refresh Now Clic
92. end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned pro
93. entifier 79 URL 63 use NAT 83 user agent SIP 80 V VAD 94 130 virtual local area network see VLAN VLAN 85 VLAN group 85 VLAN ID 85 VLAN ID tags 85 VLAN tags 85 voice activity detection 94 130 voice coding 83 voice mail 79 voice over IP see VolP voicemail 31 VoIP 79 VoIP password 55 VoIP user name 54 volume 46 volume keys 31 W wall mounting 33 warranty 166 note 166 waveform codec 83 web configurator 63 white list 104 V300 User s Guide Index V300 User s Guide Index V300 User s Guide
94. er contains information on viewing your V300 s logs 14 1 Logs Screen Click Maintenance gt Logs to open the Logs screen You can view logs and alert messages in this screen Once the log table is full old logs are deleted as new logs are created Click a column heading to sort the entries A triangle indicates the direction of the sort order Figure 83 Maintenance gt Logs Logs Display All Logs k Refresh Clear Log as Thu Sep 12 19 36 21 2002 Account 1111 use Line 1 Dial 1004 CALL ACTION 2 Thu Sep 12 19 36 23 2002 Account 1111 use Line 1 gt 1004 OUT HISTORY 3 Thu Sep 12 19 36 23 2002 Account 1111 use Line 1 End talk with 1004 CALL ACTION 4 Thu Sep 12 19 37 00 2002 Account 1111 use Line 1 Dial 05691 CALL ACTION 5 Thu Sep 12 19 37 03 2002 Account 1111 use Line 1 Talking with 05691 CALL ACTION 6 Thu Sep 12 19 37 08 2002 Account 1111 use Line 1 gt 05691 OUT HISTORY 7 Thu Sep 12 19 37 08 2002 Account 1111 use Line 1 End talk with 05691 CALL ACTION 8 Thu Sep 12 19 37 29 2002 Account 1111 use Line 1 Dial 05691 CALL ACTION 9 Thu Sep 12 19 37 32 2002 Account 1111 use Line 1 Talking with 05691 CALL ACTION 10 Thu Sep 12 19 37 37 2002 Account 1111 use Line 1 gt 05691 OUT HISTORY 11 Thu Sep 12 19 37 37 2002 Account 1111 use Line 1 End talk with 05691 CALL ACTION The fo
95. er server In the following example you want to use client device A to call someone who is using client device C 1 The client device A in the figure sends a call invitation to the SIP proxy server B 2 The SIP proxy server forwards the call invitation to C Figure 66 SIP Proxy Server 10 1 5 3 SIP Redirect Server A SIP redirect server accepts SIP requests translates the destination address to an IP address and sends the translated IP address back to the device that sent the request Then the client device that originally sent the request can send requests to the IP address that it received back from the redirect server Redirect servers do not initiate SIP requests In the following example you want to use client device A to call someone who is using client device C 1 Client device A sends a call invitation for C to the SIP redirect server B 2 The SIP redirect server sends the invitation back to A with C s IP address or domain name 3 Client device A then sends the call invitation to client device C V300 User s Guide Chapter 10 SIP Account Setup Figure 67 SIP Redirect Server SA m E 10 1 5 4 SIP Register Server A SIP register server maintains a database of SIP identity to IP address or domain name mapping The register server checks your user name and password when you register 10 1 6 RTP When you make a VoIP call using SIP the RTP Real time Transport Protocol is used to handle voice
96. erates at 16 24 32 or 40 kbps By contrast G 729 requires only 8 kbps e G723 refers to G 723 1 which uses 5 3 or 6 4 kbps The V300 must use the same codec as the peer When two SIP devices start a SIP session they must agree on a codec Primary Compression Type Select the V300 s first choice for voice coder decoder Secondary Compression Type Select the V300 s second choice for voice coder decoder Third Compression Type Select the V300 s third choice for voice coder decoder V300 User s Guide Chapter 10 SIP Account Setup Table 24 VolP SIP SIP Settings Advanced Setup continued LABEL DESCRIPTION DTMF Mode Control how the V300 handles the alphanumeric keypad tones You should use the same mode your VolP service provider uses RFC 2833 send the DTMF tones in RTP packets PCM send the DTMF tones in the voice data stream This method works best when you are using a codec that does not use compression like G 711 Codecs that use compression like G 729 can distort the tones SIP INFO send the DTMF tones in SIP messages RFC 2833 like send the information in SIP messages but with an RTP payload STUN Enable Select this if all of the following conditions are satisfied There is a NAT router between the V300 and the SIP server The NAT router is not a SIP ALG e Your VoIP service provider gave you an IP address or domain name for a ST
97. erference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation V300 User s Guide Appendix E Legal Information If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Viewing Certifications 1 Go to http www zyxel com 2 Select your product on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page ZyXEL Limited Warranty ZyXEL warrants to the original
98. evice BS Notes tell you other important information for example other things you may need to configure or helpful tips or recommendations Syntax Conventions The V300 or V301 may be referred to as the V300 the device the system or the product in this User s Guide Product labels screen names field labels and field choices are all in bold font A key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the ENTER key Select or choose means for you to use one of the predefined choices A right angle bracket gt within a screen name denotes a mouse click For example Maintenance gt Log gt Log Setting means you first click Maintenance in the navigation panel then the Log sub menu and finally the Log Setting tab to get to that screen Units of measurement may denote the metric value or the scientific value For example k for kilo may denote 1000 or 1024 M for mega may denote 1000000 or 1048576 and so on e g is a Shorthand for for instance and i e means that is or in other words V300 User s Guide Document Conventions lcons Used in Figures Figures in this User s Guide may use the following generic icons The V300 icon is not an exact
99. forwarding 97 calling a contact 43 certifications 165 notices 166 viewing 166 circuit switched telephone networks 79 Class of Service CoS 85 client server SIP 80 client server protocol 80 codec 83 coder decoder 83 comfort noise generation 94 130 configuration backup 117 reset the factory defaults 119 restore 118 contact information 169 contact list 43 45 100 copyright 165 Index CoS 85 custom keys 49 customer support 169 D Daylight saving 112 decoder 83 DHCP 49 55 77 differentiated services 85 DiffServ 85 DiffServ Code Point DSCP 85 DiffServ marking rule 85 dimensions 129 disclaimer 165 DnD 31 DnD white list 104 DNS 58 77 Do not Disturb 31 Domain Name System 58 DS field 85 DSCPs 85 dynamic IP address 49 55 dynamic jitter buffer 130 E echo cancellation 94 130 F FCC interference statement 165 features 29 firmware 47 firmware upload 115 front panel 29 FTP 27 function keys 31 V300 User s Guide Index G G 168 94 130 G 711 83 G 723 84 G 726 84 G 729 84 gateway 47 56 group list 101 H handset 30 33 hang up 31 hardware 29 hardware connections 29 63 headphone socket 31 headphones 31 headset 31 host ID 75 humidity 129 hybrid waveform codec 84 IANA 75 164 IEEE 802 1Q VLAN 85 Internet access 76 Internet Assigned Numbers Authority See IANA 164 Internet Protocol Private Branch Exchange 26 Internet Telephony Service Provider 26 79 IP ad
100. g System 109 Logs 113 Tools 115 leshooting 121 System Use the System screens to change the V300 s system and domain name settings change the password or configure time settings 13 1 System General Screen Use this screen to change system settings and the web configurator password or to set the administrator inactivity timer A If you forget your password you will need to reset the device See your Quick Start Guide for details Click Maintenance gt System gt General The following screen displays Figure 81 Maintenance gt System gt General System Setup System Name V300 T1 Domain Name none Administrator Inactivity Timer 0 seconds 0 means no timeout 0 900 Password Setup Old Password Mew Password Retype to Confirm Apply Reset V300 User s Guide Chapter 13 System The following table describes the labels in this screen Table 34 Maintenance System General LABEL DESCRIPTION System Setup System Name System Name is a unique name to identify the V300 in an Ethernet network It is recommended you enter your computer s Computer name in this field This name can be up to 30 alphanumeric characters long Spaces are not allowed but dashes and underscores _ are accepted Domain Name Enter the domain name if you know it here If you leave this field blank the ISP may assign a domain name via DHCP The doma
101. gits Telephony Tones and Telephony Signals RFC 2976 The SIP INFO Method RFC 3261 SIP Session Initiation Protocol Updated by RFC3265 RFC3853 RFC 3262 Reliability of Provisional Responses in Session Initiation RFC 3263 Session Initiation Protocol SIP Locating SIP Servers RFC 3264 An Offer Answer Model with Session Description Protocol SDP RFC 3389 Real time Transport Protocol RTP Payload for Comfort Noise CN RFC 3515 The Session Initiation Protocol SIP Refer Method RFC 3550 RTP A Transport Protocol for Real Time Applications RFC 3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC 3608 Session Initiation Protocol SIP Extension Header Field for Service Route Discovery During Registration RFC 3665 Session Initiation Protocol SIP Basic Call Flow Examples RFC 3711 The Secure Real time Transport Protocol SRTP RFC 3842 A Message Summary and Message Waiting Indication Event Package for the Session Initiation Protocol SIP RFC 3891 The Session Initiation Protocol SIP Replaces Header RFC 3892 The Session Initiation Protocol SIP Referred By Mechanism R RFC 4028 Session Timers in the Session Initiation Protocol SIP ITU Q 23 Dual Tone Multi Frequency signaling DTMF V300 User s Guide Ei Appendix A Product Specifications Power over Ethernet PoE Specifications V301 Only You can use a power over Ethernet injector to power the V301 The injector must
102. his entry s details Click the Delete icon to remove the entry from the block list If you do this for an entry not in the phonebook the information cannot be recovered V300 User s Guide Chapter 12 The Phone Book Table 32 VoIP gt Phone Book gt Block List continued LABEL DESCRIPTION Apply Click this to save your settings Clear All Click this to remove all the entries from the block list If you do this for entries not in the phonebook the information cannot be recovered 12 5 DND White List Screen Use this screen to see and edit details of people who can make incoming calls to the V300 even when you have DND Do Not Disturb turned on Click VoIP gt Phone Book gt DND White List The following screen displays Figure 80 VoIP gt Phone Book gt DND White List e DND White List Item Number Name SR Foos E DND White List Table Item Number Name Modify 1 E fm 2 g a 3 EP ui 4 g a 5 g m 6 SS 7 En 8 En 9 EP d 10 EP ui 11 g m 12 g ui 13 g m 14 E fm 15 EP W 16 g W 17 E m 18 g m 19 g a 20 g a Apply Clear All The following table describes the labels in this screen Table 33 VoIP gt Phone Book gt DND White List LABEL DESCRIPTION DND White Llst Item This is the index number of the DND white list entry Number Enter the phone number you want to add to the list
103. his field displays the last number the SIP account called It displays N A if the Number SIP account has never dialed a number Call Statistics Call This field displays the V300 s line number Status This field indicates whether the line is active or not Idle The line is not active Dial the line is active and a connection to a SIP server has been made but a call is notin progress Dialing the V300 is initiating a call on this line Ringing the V300 has initiated a call and the phone at the other end is ringing Connected a call is in progress on this line Disconnect the line is active but the connection with the SIP server has been terminated Hold a call on this line is on hold Waiting another line is active and this line has an incoming call that has not been answered Transfer a call on this line is waiting to be transferred Transferred a call on this line has been transferred to another number and is still ongoing Incoming an incoming call on this line is waiting to be answered Busy the V300 has tried to initiate a call but the phone at the other end is engaged Codec This field displays what voice codec coder decoder is being used for a current VoIP call Peer Number This field displays the SIP number of the person on the other end of the line when a call is in progress Duration This field displays how long the current call has lasted Pac
104. in name entered by you is given priority over the ISP assigned domain name Administrator Inactivity Timer Type how many seconds a management session can be left idle before the session times out After it times out you have to log in with your password again Very long idle timeouts may have security risks The default is O seconds which means a management session never times out no matter how long it has been left idle Password Setup Old Password Type in your existing system password 1234 is the default password New Type your new system password Password Note The new password must be between 4 and 8 numerals 0 9 long Letters spaces and other characters are not allowed Note that as you type a password the screen displays an asterisk for each character you type Retype to Retype your new system password for confirmation Confirm Apply Click this to save your changes back to the device Reset Click this to reload the previous configuration for this screen 13 2 Time Setting Screen To change your V300 s time and date click Maintenance gt System gt Time Setting The screen appears as shown Use this screen to configure the V300 s time based on your local time zone V300 User s Guide Chapter 13 System Figure 82 Maintenance Time Setting Time Setting Current Time and Date Current Time 18 26 39 Current Date 2002 9 9 Time and Date Setup
105. in the Session Expire field If you do not select this the V300 does not automatically disconnect calls Session Enter the number of seconds the conversation can last before the call is Expires automatically disconnected Usually when one half of this time has passed the V300 or the other party updates this timer to prevent this from happening Min SE Enter the minimum number of seconds the V300 accepts for a session expiration time when it receives a request to start a SIP session If the request has a shorter time the V300 rejects it RTP Port Range Start Port End Port Enter the listening port number s for RTP traffic if your VolP service provider gave you this information Otherwise keep the default values To enter one port number enter the port number in the Start Port and End Port fields To enter a range of ports enter the port number at the beginning of the range in the Start Port field enter the port number at the end of the range in the End Port field Voice Compression Select the type of voice coder decoder codec that you want the V300 to use G 711 provides high voice quality but requires more bandwidth 64 kbps G 711A is typically used in Europe G 711u is typically used in North America and Japan G 722 provides excellent sound quality and operates at 48 64 kbps G 722 2 is similar to G 722 but allows for greater voiceband compression when the network is congested G 726 op
106. indows XP Advanced TCP IP Properties Advanced TCP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask DHCP Enabled Default gateways Gateway Metric Automatic metric 7 Inthe Internet Protocol TCP IP Properties window the General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es Ifyou know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them V300 User s Guide Appendix B Setting up Your Computer s IP Address Figure 104 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties del General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings 6 Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically C Use the following DNS server addresses 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click Close OK in Windows 2000 NT to close the Local Area Connection Properties window 10 Close the Network Connections window Network and Dial up Connections in
107. isplays Figure 73 VoIP gt Phone gt Phone Settings Phone Settings Volume Control Speaker Volume E e Phone Volume 6 v Ring Volume E e Handset Volume 6 v Echo Cancellation VG 168 Active Voice Active Detection VAD Support Apply Reset Each field is described in the following table Table 26 VolP Phone Phone Settings LABEL DESCRIPTION Volume Control Speaker Volume Select this to set the internal speakerphone volume This controls both the internal speaker and the internal microphone 0 is the quietest and 12 is the loudest Phone Volume Select this to set the handset volume This controls both the handset s speaker and its microphone 0 is the quietest and 12 is the loudest V300 User s Guide Chapter 11 Phone Setup Table 26 VolP Phone Phone Settings LABEL DESCRIPTION Ring Volume Select this to set the volume of the V300 s ringtone 0 is the duietest and 12 is the loudest Headset Select this to set the volume of an attached headset or any device connected to Volume the external speaker and or microphone sockets This controls both the handset s speaker earpiece and its microphone 0 is the quietest and 12 is the loudest Echo Cancellation G 168 Active Select this if you want to eliminate the echo caused by the sound of your voice reverberating in the telephone receiver while you talk Voice Active Det
108. iting status SIP packets as defined in RFC 3842 Quality of Service QoS Quality of Service QoS refers to both a network s ability to deliver data with minimum delay and the networking methods used to provide bandwidth for real time multimedia applications 10 1 10 1 Type Of Service ToS Network traffic can be classified by setting the ToS Type Of Service values at the data source for example at the V300 so a server can decide the best method of delivery that is the least cost fastest route and so on V300 User s Guide Chapter 10 SIP Account Setup 10 1 10 2 DiffServ DiffServ is a class of service CoS model that marks packets so that they receive specific per hop treatment at DiffServ compliant network devices along the route based on the application types and traffic flow Packets are marked with DiffServ Code Points DSCPs indicating the level of service desired This allows the intermediary DiffServ compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow In addition applications do not have to request a particular service or give advanced notice of where the traffic is going 10 1 10 3 DSCP and Per Hop Behavior DiffServ defines a new DS Differentiated Services field to replace the Type of Service TOS field in the IP header The DS field contains a 2 bit unused field and a 6 bit DSCP field which
109. k kk kaka 119 Figure 82 Maintenance gt Tools gt Rasta m 119 ERA Oun NS Ed oi OE okt a a a e a kak pe A e DA e ak Ad 133 Figure 94 Masonry Plig and M4 Tap SOOW seke SS abese SERE EENS GR kes Ge kb Ge Ge Ee Nee Ge kepi ak Bb kra ki Ak ed 133 Figure 95 Windows 95 98 Me Network Configuration esse ses sees GEK EER ESE EK ERG GEEN ER Re dak AE ER Ee ok kaskad 136 Figure 96 Windows 95 98 Me TCP IP Properties IP Address AA 137 Figure 97 Windows 95 98 Me TCP IP Properties DNS Configuration vvurrrrrereeererersssosoanoonsasonn 138 Figure 99 Windows API Start OO OR os YOY 139 Figure 99 Windows API Control Panel OE E m m T 139 Figure 100 Windows XP Control Panel Network Connections Properties usus 140 Figure 101 Windows XP Local Area Connection Properties cccccssccccressssceereesssseeeeensteneeeeennnanes 140 Figure 102 Windows XP Internet Protocol TCP IP Properties ccccsssecseeeessseneceeessnneeceeenneneees 141 Figure 103 Windows XP Advanced TCP IP Properties issie Eks SEE GARS Ge RENEE SEN Ges SEG KEN ER E 142 Figure 104 Windows XP Internet Protocol TCP IP Properties 143 Figure 105 Macintosh OS 8 9 Apple MON sine EERS ss GEBREK saaa OE Ge sete oak DS GR Ge eg KG Ge ee Een 144 Figure TOU Machtich Os or TERE is os Ge ano Ge ee 144 Figure 107 Macintosh OS X Apple Menu iss kana ESE cine kaka kk k ea ak ak aaa kk kk ka ak eu de
110. k this to update this screen immediately V300 User s Guide Chapter 8 Status Screens Table 16 Status Screen LABEL DESCRIPTION Device Information System Name This field displays the V300 s system name It is used for identification You can change this in the Maintenance System General screen s System Name field Firmware Version This field displays the current version of the firmware inside the device It also shows the date the firmware version was created You can change the firmware version by uploading new firmware in Maintenance Tools Firmware IP Address This field displays the current IP address of the V300 on the LAN IP Subnet Mask This field displays the current subnet mask on the LAN DHCP This field displays what DHCP services the V300 is receiving from the LAN Choices are Client The V300 is a DHCP client It is receiving DHCP services None The V300 is not receiving DHCP services You can change this in the Network Ethernet Internet Connection screen System Status System Uptime This field displays how long the V300 has been running since it last started up Current Date Time This field displays the current date and time in the V300 You can change this in Maintenance System Time Setting CPU Usage This field displays what percentage of the V300 s processing ability is currently in use If this nears 100 the V3
111. ker earpiece and its microphone 5 3 1 Volume Screen When you select one of the options in the Volume Setting menu a screen similar to the following displays This example uses the Speaker Volume screen Figure 17 LCD Menu Volume Screen Speaker Vol EEN Use the VOLUME keys to increase or decrease the volume Press 4 or to go back to the previous menu when you are done 5 4 The System Info Menu The System Info menu allows you to quickly check some of your V300 s settings These settings are read only Press MENU gt System Info The following screen displays Press gt to enter the System Info menu and use the arrows to view the system settings Figure 18 LCD Menu System Info Menu Setting 3 System Info V300 User s Guide Chapter 5 LCD Menus Basic Settings The following table describes the labels in this menu Table 9 LCD Menu System Info LABEL DESCRIPTION IP Address This is the IP address currently assigned to the V300 This displays 0 0 0 0 if DHCP is disabled Subnet Mask This is the subnet mask currently configured on the V300 This displays 0 0 0 O if DHCP is disabled Gateway This is the IP address of the device on the network your V300 uses to access the Internet This displays 0 0 0 0 if DHCP is disabled 1st DNS This is the primary DNS Domain Name System server your V300 uses This displays 0 0 0 0 if DHCP is disabled 2nd DNS This is the seconda
112. kets Sent This field displays the number of packets the V300 has transmitted in the current call Packets Recv This field displays the number of packets the V300 has received in the current call Tx Rate B s This field displays how quickly the V300 has transmitted packets in the current call The rate is the average number of bytes transmitted per second Rx Rate B s This field displays how quickly the V300 has received packets in the current call The rate is the average number of bytes transmitted per second Poll Interval s Enter how often you want the V300 to update this screen and click Set Interval Set Interval Click this to make the V300 update the screen based on the amount of time you specified in the Poll Interval field Stop Click this to make the V300 stop updating the screen V300 User s Guide Chapter 8 Status Screens V300 User s Guide Network Setup This chapter discusses how to configure the V300 s network settings 9 1 TCP IP Parameters 9 1 1 IP Address Assignment Every computer on the Internet must have a unique IP address If your networks are isolated from the Internet for instance only between your two branch offices you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks Table 19 Private
113. ki a ik esac kek kk N a kk a DA Ak N kk 59 Figure 24 LOD Menu PPPoE Usemame e EIU see ese be ge anben pet OGE tes ko bete es k as bek aye be 59 Figure 55 LOD Menu FEEGE Password sesse sesse EES SERE sa Re DE ns ik WER SG EE Ke DE De Gee EE ARS DEA 59 Figure 56 LCD Menu PPPoE Password Edit 22er rec ierant GE EG SERE N kap cd Clip kd ka GE EE EK KEN GEE De 59 Figure 57 Password is EE EE EE EE EE 63 Figura 58 Change Password SEE ese EG EG rns a ons alee 64 Figure BY Has SAT RNIN pake biya atak ED AE ED EE EE tebta iu rdi ed M OCDE 65 Figure GO SIS E 69 FUN 1 PG TE 71 FIU lucro T T2 Figure 63 Network Intaret e E TT Figure 64 Network Mant PON as kk oka n nobii ep eto Pelo pue pnis Celi atn IU EUR EZ Se Ebert ak a 78 Figure 65 SIP User AGENT e 81 Figure Ge SIP Frog SEO EE EE N OE kosa kaa aa 81 Figure Se n 04 01 tT ELI 82 Figure ET RE N EA AE OE EO EE 83 Figure 69 DiffServ Differentiated Service Field iese iese Re Ee AE Ee Ke KA AE Rek ee AE Ee Ge AE Ee anna ani tha ek nita aa 85 Figure TO vel Sl SIF EE 86 Figure 71 VolP SIP gt SIP Settings Advantad iste kaa os rass po a f ape as ed anis IX SERRA pakin pas ala 88 Figura 72 volp 5s SIP NOS e k OE OE EE EO EO kak kk e kk D ka B kr kk ka KR 91 Figure 73 VolP gt Phone E see EER vetare ee BR N Ee RGN Ee Rede EER EE GENE BEE DE Ge EE kod 93 Figure P4 VOIP Phone gt Rogon ies sarees dad Di br eoa en Cos ad in rer o a o RR 95 Fig
114. language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of Zy XEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Certifications Federal Communications Commission FCC Interference Statement The device complies with Part 15 of FCC rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful int
115. limeters mm Figure 94 Masonry Plug and M4 Tap Screw 4 22 0 1 e 01 2 16 30 042 0 30 0 2 0 V300 User s Guide 133 Appendix A Product Specifications V300 User s Guide Setting up Your Computer s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP IP installed Windows 95 98 Me NT 2000 XP Macintosh OS 7 and later operating systems and all versions of UNIX LINUX include the software components you need to install and use TCP IP on your computer Windows 3 1 requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components are installed configure the TCP IP settings in order to communicate with your network If you manually assign IP information instead of using dynamic assignment make sure that your computers have IP addresses that place them in the same subnet as the V300 s LAN port Windows 95 98 Me Click Start Settings Control Panel and double click the Network icon to open the Network window V300 User s Guide 135 Appendix B Setting up Your Computer s IP Address Figure 95 Windows 95 98 Me Network Configuration LPR for TCP IP Printing 3Com EtherLink 10 100 PCI TX NIC 3C905B TX Dial Up Adapter USB Fast Ethernet Adapter Y TCP IP gt 3Com EtherLink 10 100 PCI T NIC 3C9058 T Clien
116. llowing table describes the labels in this screen Table 36 Maintenance gt Logs LABEL DESCRIPTION Logs Display Select a category of logs to view Refresh Click Refresh to renew the log screen Clear Log Click Clear Log to delete all the logs This is the log s index number Time This field displays the time the log was recorded Message This field states the reason for the log V300 User s Guide Chapter 14 Logs Table 36 Maintenance Logs continued LABEL DESCRIPTION Source This field lists the source IP address and the port number of the incoming packet that caused the log if applicable Destination This field lists the destination IP address and the port number of the outgoing packet that caused the log if applicable Note This field displays additional information about the log entry V300 User s Guide Tools This chapter shows you how to upload new firmware upload or save backup configuration files and restart the V300 15 1 Firmware Upload Screen Find firmware at www zyxel com in a file that usually uses the system model name with a bin extension e g V300 bin The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the system will reboot See the Firmware and Configuration File Maintenance chapter for upgrading firmware using FTP TFTP commands Click Maintenance gt
117. ly the first option can be seen on the LCD screen Use the navigator to scroll down to the other options 5 2 The Phonebook Menu Use the phonebook to view a list of your contacts Select Menu Setting gt Phonebook The following screen displays Figure 15 LCD Menu Phonebook 1 Ann 1234 If you want to add edit or remove an entry in the phonebook use the web configurator See Chapter 7 on page 63 for more information If you want to add a call record in the phonebook or call a phonebook contact see Chapter 4 on page 43 V300 User s Guide Chapter 5 LCD Menus Basic Settings 5 3 The Volume Setting Menu Use these menus to set the loudness of the V300 s audio equipment Figure 16 LCD Menu Volume Setting 2 Vol Control 1 Speaker Volume The following table describes the labels in this screen Table 8 LCD Menu Volume Setting LABEL DESCRIPTION Speaker Volume Select this to set the internal speakerphone volume This controls both the internal speaker and the internal microphone Phone Vol Select this to set the handset volume This controls both the handset s speaker and its microphone Ring Volume Select this to set the volume of the V300 s ringtone This setting applies to all configured group rings Headset Volume Select this to set the volume of an attached headset or any device connected to the external speaker and or microphone sockets This controls both the handset s spea
118. me levels and ringtone selection Region Use this screen to select your location Speed Dial Use this screen to configure speed dial for phone numbers that you call Settings often Phone Book Call Forward Use this screen to redirect incoming calls to other phone numbers Contact List Use this screen to view edit and add to your list of phonebook entries Group List Use this screen to view and edit the groups to which your phonebook entries belong Block List Use this screen to view and edit the phone numbers that you prevent from calling you DND White List Use this screen to view and edit the list of people who can call you even when DND Do Not Disturb is turned on Maintenance System General This screen contains administrative and system related information and also allows you to change your password Time Setting Use this screen to change your V300 s time and date Logs View Log Use this screen to display your device s logs Tools Firmware Use this screen to upload firmware to your device Configuration Use this screen to backup and restore your device s configuration settings or reset the factory default settings Restart This screen allows you to reboot the V300 without turning the power off 7 1 3 Main Window The main window displays information and configuration fields It is discussed in the rest of this document Right after you log in the Status screen is displayed S
119. nternet Assigned Number Authority IANA reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise Let s say you select 192 168 1 0 as the network number which covers 254 individual addresses from 192 168 1 1 to 192 168 1 254 zero and 255 are reserved In other words the first three numbers specify the network number while the last number identifies an individual computer on that network Once you have decided on the network number pick an IP address that is easy to remember for instance 192 168 1 2 for your device but make sure that no other device on your network is using that IP address The subnet mask specifies the network number portion of an IP address Your device will compute the subnet mask automatically based on the IP address that you entered You don t need to change the subnet mask computed by the device unless you are instructed to do otherwise 9 1 3 PPPoE Encapsulation The V300 supports PPPoE Point to Point Protocol over Ethernet PPPoE is an IETF standard RFC 2516 specifying how a personal computer PC interacts with a broadband modem DSL cable wireless etc connection For the service provider PPPoE offers an access and authentication method that works with existing access control systems for example Radius One of the benefits of PPPoE is the ability to let you access one of multiple network services a function known as dynamic ser
120. nual enter the new date in this field and then click Apply Get from Time Select this to have the V300 get the time and date from the time server you Server specify below V300 User s Guide Chapter 13 System Table 35 Maintenance Time Setting continued LABEL DESCRIPTION Time Server Address Select User Defined Time Server Address and enter the IP address or URL up to 20 characters in length of your time server Check with your ISP network administrator if you are unsure of this information Time Zone Setup Time Zone Choose the time zone of your location This will set the time difference between your time zone and Greenwich Mean Time GMT Daylight Savings Daylight saving is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening Select this option if you use Daylight Saving Time Start Date Configure the day and time when Daylight Saving Time starts if you selected Daylight Savings The o clock field uses the 24 hour format Here are a couple of examples Daylight Saving Time starts in most parts of the United States on the first Sunday of April Each time zone in the United States starts using Daylight Saving Time at 2 A M local time So in the United States you would select First Sunday April and type 2 in the o clock field Daylight Saving Time starts in th
121. off the hook f you are using the handset or the speakerphone you can switch to the headset by pressing the HEADSET key f you are using the handset or a headset you can switch to the V300 s speakerphone by pressing the SPEAKER key Note that the call ends if you are using the speakerphone and press the SPEAKER key or if you are using the headset and press the HEADSET key 2 2 2 Receiving a Call When the phone rings do one of the following Pick up the handset to receive the call using the handset Press the SPEAKER key to receive the call using the internal speakerphone Press the HEADSET key to receive the call using an external headset 2 2 3 Ending a Call When you want to end a call press the HANG UP key Alternatively do one of the following If you are using the handset replace it in the cradle If you are using the internal speakerphone press the SPEAKER key e f you are using an external headset press the HEADSET key 2 2 4 Changing the Volume Use the VOLUME key to increase the volume and use the VOLUME key to decrease it e When there is no line active on the V300 the volume keys control the ringing volume When the handset is off hook the keys control the handset s speaker volume When the speakerphone is active the keys control the speaker volume e When the headset is active the keys control the headset s speaker earpiece volume 2 2 5 Muting a Call When you mute a call on
122. ok Block List Block List Block List Item Number Name Add Page 1 Add From Phone Book Block List Table Item Number Name Modify g m ol Ale al ETTER wo pan o pare m N y co y a en pa a y Ki D eo pan wo N o Wan Si elei EP EP EP ED EP eil ED ED E E ED eh ED ED e ei LN The following table describes the labels in this screen Table 32 VolP gt Phone Book gt Block List LABEL DESCRIPTION Block List Item This is the index number of the block list entry Number Enter the phone number you want to block Name Enter a name for this entry or leave this field blank Add Click this to include the details you entered into the block list Page If you want to add an entry to the block list from the phonebook select the entry s phonebook page and click Add From Phone Book Add From Click this to select an entry from the phonebook page shown in the Page field The Phone Book list of contact numbers displays Click on the number you want to block Block List Table Item This is the index number of the block list entry Number This is the block list entry s phone number Incoming calls from this phone number are prevented from calling you Name This is the name associated with the blocked phone number if configured Modify Click the Edit icon to change t
123. ollowing figure shows an example where two DNS server IP addresses are specified Figure 115 Red Hat 9 0 DNS Settings in resolv conf nameserver 172 23 5 1 nameserver 172 23 5 2 3 After you edit and save the configuration files you must restart the network card Enter network restart inthe etc rc d init d directory The following figure shows an example Figure 116 Red Hat 9 0 Restart Ethernet Card root localhost init d network restart Shutting down interface eth0 OK Shutting down loopback interface OK Setting network parameters OK Bringing up loopback interface OK Bringing up interface eth0 OK V300 User s Guide Appendix B Setting up Your Computere IP Address Verifying Settings Enter ifconfig in a terminal screen to check your TCP IP properties Figure 117 Red Hat 9 0 Checking TCP IP Properties root localhost ifconfig etho Link encap Ethernet HWaddr 00 50 BA 72 5B 44 inet addr 172 23 19 129 Bcast 172 23 19 255 Mask 255 255 255 0 UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 717 errors 0 dropped 0 overruns 0 frame 0 TX packets 13 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 100 RX bytes 730412 713 2 Kb TX bytes 1570 1 5 Kb Interrupt 10 Base address 0x1000 root localhost V300 User s Guide Pop up Windows JavaScripts and Java Permissions In order to use the web configurator you need to allow Web
124. on the power adaptor or cord Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution If the power adaptor or cord is damaged remove it from the device and the power source Do NOT attempt to repair the power adaptor or cord Contact your local vendor to order a new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged The PoE Power over Ethemet devices that supply or receive power and their connected Ethernet cables must all be completely indoors This product is recyclable Dispose of it properly V300 User s Guide Safety Warnings V300 User s Guide Safety Warnings V300 User s Guide Contents Overview Contents Overview ilissei eee 23 PPC NS EA EE OE OE EE 25 RS EER E E OAE FERES EE EE EE Ee OE Ek 29 LED Sereen Melle 1x kak Es a al ka pk e Ee a dd Ge Re SGA RA EVER I kk de Sk ode ae 37 Jeng he LOD oie PEE T EE OE IK T 39 dae use EE N EE EE SAA 43 LOD Monus BASE SOU NOE fe wa a Re EE ER GE ER Ge n ope CEU de GE AT SE kk kk 45 LOD Mess SO EE 49 Lo i coke OR EEN 61 introducing ihe Web Coniguralol mc 63 AME ei EE OA EO EE SEO E erg 69 EE 75 ii es
125. one of the person you are calling may be malfunctioning or misconfigured l can make phonecalls but cannot receive them Or l can receive some phonecalls but not others Check your V300 s call forwarding settings in the VoIP gt Phone Book gt Call Forward screeb see Section 12 1 on page 97 If they are misconfigured certain calls may be mistakenly forwarded e All my VoIP calls are of poor audio quality If your ISP or network administrator gave you SIP TOS or RTP TOS values to use enter them in the web configurator s VoIP gt SIP gt QoS screen see Section 10 3 on page 91 If your V300 is connected to a router with configurable bandwidth management settings check these settings Consult the router s documentation for more information Make sure that your V300 uses the voice codecs recommended by your VoIP service provider see Section 6 3 on page 55 e e cannot use some calling features Many of the features your V300 supports depend on your VoIP service provider You may have to subscribe to certain services Contact your VoIP service provider for more information e The incoming or outgoing audio is too quiet or too loud Or cannot hear the V300 s ring when a call is incoming V300 User s Guide 125 Chapter 16 Troubleshooting Use the VOLUME keys to increase or decrease the volume e When no audio device the handset speakerphone or an external headset is active th
126. ones or landlines all over the world The V300 is packed with features including multiple lines phonebook conference calls call transfer call hold and many more You can configure and manage the V300 directly using its multi function keypad and LCD screen Alternatively access the internal web configurator using a computer connected to the network for remote administrative configuration The V300 s Ethernet ports allow you to connect it to your Local Area Network LAN and your computer Your computer can access the LAN through the V300 as shown in the following figure A is your computer B is your V300 and is your modem or router At the time of writing this User s Guide covers the following models Table 1 Models Covered V300 IP phone V301 IP phone with Power over Ethernet PoE capability 1 2 Applications Here are some examples of how you can use your V300 V300 User s Guide 25 Chapter 1 Introducing the V300 1 2 1 Make Calls via Internet Telephony Service Provider In a home or small office environment you can use the V300 to make and receive VolP telephone calls through an Internet Telephony Service Provider ITSP The following figure shows a basic example of how you make a VoIP call through an ITSP In this example you make a call from your V300 A in the figure which sends the call through your modem or router B to the Internet and the ITSP s SIP server C The VoIP
127. ons The media that is exchanged during the session can use a different path from that of the signaling SIP handles telephone calls and can interface with traditional circuit switched telephone networks 10 1 3 SIP Identities A SIP account uses an identity sometimes referred to as a SIP address A complete SIP identity is called a SIP URI Uniform Resource Identifier A SIP account s URI identifies the SIP account in a way similar to the way an e mail address identifies an e mail account The format of a SIP identity is SIP Number SIP Service Domain 10 1 3 1 SIP Number The SIP number is the part of the SIP URI that comes before the e symbol A SIP number can use letters like in an e mail address johndoe your ITSP com for example or numbers like a telephone number 1122334455 VoIP provider com for example V300 User s Guide Chapter 10 SIP Account Setup 10 1 3 2 SIP Service Domain The SIP service domain of the VoIP service provider the company that lets you make phone calls over the Internet is the domain name in a SIP URI For example if the SIP address is 1122334455 a VoIP provider com then VoIP provider com is the SIP service domain 10 1 4 SIP Call Progression The following figure displays the basic steps in the setup and tear down ofa SIP call A calls B Table 22 SIP Call Progression A B 1 INVITE 2 Ringing 3 OK 4 ACK 5 Dialogue voice traffic 6 BYE
128. ontact List Screen Use this screen to see add and edit details of your contacts Click VoIP gt Phone Book gt Contact List The following screen displays Figure 77 VolP gt Phone Book gt Contact List Phone Book Table Contact List Phone Book Assign Dnd Item Number Name Group Ce Block White Modify 1 Default z None 7 m rH Add 1 1345795 HEDY DefautlNone a 7 2 245795 DAYNE DefauklNone ES 3 0986543 Lana Default None ES 4 3456789 LAUREN Friend None m uw Apply Clear All The following table describes the labels in this screen Table 30 VolP gt Phone Book gt Contact List LABEL DESCRIPTION Phone Book Item This shows the index number of the list entry The V300 supports up to 200 phonebook entries Number Enter the contact s phone number Name Enter the contact s name Group Select the group to which you want the contact to belong Alternatively leave Default selected if you do not wish to assign the contact to a group Assign At the time of writing the V300 supports a single SIP account Account Block Select this if you want to prevent this contact from calling you DND White Select this if you want this contact to be able to call you even when DND Do Not Disturb is turned on Modify Click the Add button to include the new entry in the phonebook or to save the changes you made to an existing entry Phone Book Table
129. or access the Login screen in the web configurator 1 Make sure you are using the correct IP address The V300 is set to get an IP address automatically by default Check the IP address it is using in the System Info gt IP Address gt IP Address LCD menu Ifyou changed the IP address Section 9 1 1 on page 75 use the new IP address f you changed the IP address and have forgotten it see the troubleshooting suggestions for I forgot the IP address for the V300 2 Check the hardware connections and make sure the LEDs and the LCD screen are behaving as expected See the Quick Start Guide and Section 2 1 on page 29 3 Make sure your Internet browser does not block pop up windows and has JavaScripts and Java enabled See Appendix C on page 151 4 Make sure your computer is in the same subnet as the V300 If you know that there are routers between your computer and the V300 skip this step If there is no DHCP server on your network make sure your computer s IP address is in the same subnet as the V300 See Appendix B on page 135 5 Ifthe problem continues contact the network administrator or vendor or try one of the advanced suggestions Advanced Suggestions Try to access the V300 using another service such as Telnet can see the Login screen but cannot log in to the V300 1 Make sure you have entered the user name and password correctly The default password is 1234 This field is case sensitive
130. owed to call the V300 List even when DND Do Not Disturb is turned on Advanced Setup The V300 checks these rules before it checks the rules in the Call Forward Setup section This field is a sequential value and it is not associated with a specific rule The sequence is important however The V300 checks each rule in order and it only follows the first one that applies Activate Select this to have the V300 use the specific call forwarding rule Deselect it to ignore the rule Incoming Call Enter the incoming phone number to which you want this rule to apply Number Forward to Enter the phone number to which you want to forward calls from this number Number Uncondition Select this to always forward incoming calls from this number NoAnswer Select this to forward incoming calls from this number if you do not answer the phone within the time you set in the No Answer Time field Busy Select this to forward incoming calls from this number if the V300 is in use It does not matter which line is being used DND Select this to forward incoming calls from this number if you have DND Do Not Disturb turned on V300 User s Guide Chapter 12 The Phone Book Table 29 VolP Phone Book Call Forward continued LABEL DESCRIPTION Apply Click this to save your settings Reset Click this to set every field in this screen to its last saved value 12 2 C
131. port zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 Fax 36 1 3259100 Web www zyxel hu Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary V300 User s Guide Appendix F Customer Support India Support E mail support zyxel in Sales E mail sales zyxel in Telephone 91 11 30888144 to 91 11 30888153 Fax 91 11 30888149 91 11 26810715 Web http www zyxel in Regular Mail India ZyXEL Technology India Pvt Ltd II Floor F2 9 Okhla Phase 1 New Delhi 110020 India Support E mail support zyxel co jp Sales E mail zyp zyxel co jp Telephone 81 3 6847 3700 Fax 81 3 6847 3705 Web www zyxel co jp Regular Mail ZyXEL Japan 3F Office T amp U 1 10 10 Higashi Gotanda Shinagawa ku Tokyo 141 0022 Japan Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Telephone 7 3272 590 698 e Fax 7 3272 590 689 Web www zyxel kz Regular Mail ZyXEL Kazakhstan 43 Dostyk Ave Office 414 Dostyk Business Centre 050010 Almaty Republic of Kazakhstan Malaysia Support E mail support zyxel com my Sales E mail sales zyxel com my Telephone 603 8076 9933 Fax 603 8076 9833 e Web http www zyxel com my Regular Mail ZyXEL Malaysia Sdn Bhd 1 02 amp 1 03 Jalan Kenari 17F Bandar Puchong Jaya 47100 Puchong Selangor Darul Ehsan Malaysia North America Support E mail support zyxel com Sales
132. r Subnet Planning continued NO BORROWED NO HOSTS PER HOST BITS SUBNET MASK NO SUBNETS SUBNET 14 255 255 255 252 30 16384 2 15 255 255 255 254 31 32768 1 Configuring IP Addresses Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask If the ISP did not explicitly give you an IP network number then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established If this is the case it is recommended that you select a network number from 192 168 0 0 to 192 168 255 0 The Internet Assigned Number Authority IANA reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise You must also enable Network Address Translation NAT on the V300 Once you have decided on the network number pick an IP address for your V300 that is easy to remember for instance 192 168 1 1 but make sure that no other device on your network is using that IP address The subnet mask specifies the network number portion of an IP address Your V300 will compute the subnet mask automatically based on the IP address that you entered You don t need to change the subnet mask computed by the V300 unless you are instruct
133. re downloading potentially unsafe content Unsigned Activex controls will not be downloaded Appropriate for most Internet sites C Custom Level D Default Level OK Cancel Apply Click the Custom Level button Scroll down to Scripting OO Om P WO ND Click OK to close the window Under Active scripting make sure that Enable is selected the default Under Scripting of Java applets make sure that Enable is selected the default V300 User s Guide Appendix C Pop up Windows JavaScripts and Java Permissions Figure 123 Security Settings Java Scripting Security Settings Settings Scripting B Active scripting Disab Prone 3 Allow paste operations via script Disable 9 Enable Prompt amp Scripting of Java applets Q Disable Prompt Lienas AukhSenkie Sion E b fan custom settings Reset to Medium Reset cou Java Permissions From Internet Explorer click Tools Internet Options and then the Security tab Click the Custom Level button Scroll down to Microsoft VM Under Java permissions make sure that a safety level is selected Click OK to close the window a P Ga M Figure 124 Security Settings Java Security Settings Settings Q Disable 9 Enable a Font download O Disable 9 Enable H Prompt 3 Microsoft VM Java permissions Q Custom Q Disable Jan 9 High safety Q Low safety Reset
134. re the Status is Active in the Network Configuration screen Using Configuration Files Follow the steps below to edit the network configuration files and set your computer IP address 1 Assuming that you have only one network card on the computer locate the ifconfig eth0 configuration file where eth0 is the name of the Ethernet card Open the configuration file with any plain text editor f you have a dynamic IP address enter dhcp in the BOOTPROTO field The following figure shows an example V300 User s Guide Appendix B Setting up Your Computer s IP Address Figure 113 Red Hat 9 0 Dynamic IP Address Setting in ifconfig eth0 EVICE eth0 BOOT yes OOTPROTO dhcp SERCTL no ERDNS yes TYPE Ethernet GOU Ifyou have a static IP address enter static in the BOOTPROTo field Type IPADDR followed by the IP address in dotted decimal notation and type NETMASK followed by the subnet mask The following example shows an example where the static IP address is 192 168 1 10 and the subnet mask 1s 255 255 255 0 Figure 114 Red Hat 9 0 Static IP Address Setting in ifconfig ethO DEVICE eth0 ONBOOT yes BOOTPROTO static IPADDR 192 168 1 10 NETMASK 255 255 255 0 USERCTL no PEERDNS yes TYPE Ethernet 2 Ifyou know your DNS server IP address es enter the DNS server information in the resolv conf file in the etc directory The f
135. ress Edit 3 Serv Addr V300 User s Guide DI Chapter 6 LCD Menus Advanced Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP server address and press to save the change Alternatively press d to return to the previous screen 6 2 4 SIP Server Port BS Use this screen to see and edit the port on the this account s SIP server used for SIP calls Select Advanced Setting gt VoIP1 or VoIP2 gt Serv Port The following screen displays Figure 30 LCD Menu SIP Server Port 4 Serv Port 5060 This screen displays the SIP server port number on the V300 The default is 5060 Press to edit the SIP server port number or press 4 to return to the previous screen Make no changes in this screen unless your service provider told you to 6 2 4 1 SIP Server Port Edit BS Press in the Serv Port screen The following screen displays Figure 31 LCD Menu SIP Server Port Edit 4 Serv Port 5060_ Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP server port number from 1024 to 65535 and press to save the change Alternatively press 4 to return to the previous screen The port number can consist of numerals 0 9 only 6 2 5 SIP Register Server Use this menu to see and edit the IP address of the server your SIP service provider uses to register the V300 Select Adv Setting gt VoIP1 or VoIP2 gt Reg Addr The following screen displays
136. ry backup DNS server your V300 uses This displays 0 0 0 0 if DHCP is disabled F w Version This is the version number of the firmware currently running on the V300 You can upload new firmware using the web configurator 5 5 The Advanced Setting Menu Use this menu to configure network and SIP account settings See Chapter 6 on page 49 for information on the Advanced Setting menu 5 6 The Reset Menu Use this menu to restart the V300 or reset the V300 to the factory defaults Press MENU gt Reset and then to access the Reset menu The following screen displays Figure 19 LCD Menu Reset Menu Setting 5 Reset 5 6 1 System Restart Use this screen to restart the V300 without turning the power off 1 Select RestartPhone Figure 20 LCD Menu Reset System Restart 5 Reset 1 RestartPhone 2 Press b and the following screen displays Press the 1 key to restart the V300 or press the 2 key to retum to the previous menu without restarting the V300 V300 User s Guide Chapter 5 LCD Menus Basic Settings Figure 21 LCD Menu Reset System Restart Confirm Yes Press 1 No gt Press 2 5 6 2 Load Factory Default Use this screen to reset the V300 back to the factory defaults 1 Select ResetDefault Figure 22 LCD Menu Reset Reset Default 5 Reset 2 ResetDefault 2 Press and the following screen displays Press the 1 key to clear all user entered information and return to the factory default
137. s Otherwise press the 2 key to go back to the previous menu without resetting the V300 Figure 23 LCD Menu Reset Reset Default Confirm Yes gt Press 1 No gt Press 2 V300 User s Guide LCD Menus Advanced This chapter discusses using the V300 s LCD menus to do the following things Set up your VoIP SIP account on the V300 see Section 6 2 on page 49 Set up your V300 s IP address see Section 6 4 on page 56 and Section 6 3 on page 55 Set up PPPoE Point to Point Protocol over Ethernet see Section 6 5 on page 58 6 1 The Advanced Setting Menu Press MENU to access the LCD screen menu system select Advanced Setting and press P The following screen displays Figure 24 LCD Menu Advanced Setting 4 Setting 1 VolP1 The following table describes the labels in this screen Table 10 Advanced Setting Menu LABEL DESCRIPTION VolP1 Use this to set up the first VolP SIP account VolP2 Use this to set up the second VolP SIP account DHCP Use this to enable DHCP if you do not have an IP address to use for the V300 The V300 obtains an address automatically from a DHCP server on the network Static IP Use this if you have an IP address to use for the V300 PPPoE Use this to configure the V300 s PPPoE username and password if it is a PPPOE client See the rest of this chapter for information on each of these menus For background information see the relevant chap
138. s to manage the V300 Hardware keys Use the control keys and LCD menus on the V300 for basic configuration Web Configurator This is recommended for everyday management of the V300 using a supported web browser e FTP Use File Transfer Protocol for firmware upgrades and configuration backup restore SPTGEN SPTGEN is a text configuration file that you can edit and upload to the device This is especially convenient if you need to configure many devices of the same type V300 User s Guide Chapter 1 Introducing the V300 1 4 Good Habits for Managing the V300 Do the following things regularly to make the V300 more secure and to manage the V300 more effectively Change the web configurator password Use a password that s not easy to guess and that consists of different types of characters such as numbers and letters Write down the password and put it in a safe place Keep the V300 in a safe place The LCD menus are not password protected so anyone using the phone can access your phonebook SIP account information etc Back up the configuration and make sure you know how to restore it Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes If you forget your password you will have to reset the V300 to its factory default settings to access the web configurator If you backed up an earlier configuration file you would not have to totally re configure the V300 Yo
139. saved settings if any Enter the new SIP server port number from 1024 to 65535 and press to save the change Alternatively press 4 to return to the previous screen SA The port number can consist of numerals 0 9 only V300 User s Guide 53 Chapter 6 LCD Menus Advanced 6 2 7 SIP Service Domain Use this to see and edit the SIP service domain configured for your SIP account The SIP service domain of the VolP service provider the company that lets you make phonecalls over the Internet is the domain name in a SIP URI For example if the SIP address is 1122334455 Avoip provider com then voip provider com is the SIP service domain Select Adv Setting VolP1 or VolP2 Domain The following screen displays Figure 36 LCD Menu SIP Service Domain If a SIP domain is already configured on the V300 it displays in this screen If no SIP domain is already configured none displays Press to edit the SIP domain or press 4 to return to the previous screen 6 2 7 1 SIP Service Domain Edit Press in the Domain screen The following screen displays Figure 37 LCD Menu SIP Service Domain Edit Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP service domain If you have a SIP account like 1234567 voip provider com the SIP service domain is voip provider com Press to save the change Alternatively press 4 to return to the previous screen 6 2 8 SIP U
140. screen 6 2 9 1 Authentication Password Edit Press in the Password screen The following screen displays Figure 41 LCD Menu Authentication Password Edit Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP authentication password Press to save the change Alternatively press d to return to the previous screen 6 3 DHCP Use DHCP to have the V300 get an IP address automatically from a DHCP server on the network Select Adv Setting gt DHCP The following screen displays Figure 42 LCD Menu DHCP 3 DHCP On V300 User s Guide 55 Chapter 6 LCD Menus Advanced BS Check whether DHCP is enabled on the V300 or not If DHCP is disabled Off press to enter the DHCP screen and press again to change the configuration turn DHCP on Alternatively press 4 to return to the previous screen If static IP or PPPoE is enabled DHCP will be disabled automatically 6 4 Static IP Use this menu to manually configure your V300 s IP address subnet mask and gateway settings Enter the settings exactly as your ISP or network administrator gave them to you Select Adv Setting gt Static IP The following screen displays Figure 43 LCD Menu Static IP 4 Static IP Off The following table describes the labels in this screen Table 12 LCD Menu Static IP LABEL DESCRIPTION Static IP Select this to turn on static IP Your V300 uses the IP settings you configure in this men
141. se return to the previous page and select a valid configuration file Click Help for more information Return 15 2 3 Back to Factory Defaults Pressing the Reset button in this section clears all user entered configuration information and returns the V300 to its factory defaults You can also press the RESET button on the rear panel to reset the factory defaults of your V300 Refer to the chapter about introducing the web configurator for more information on the RESET button 15 3 Restart Screen System restart allows you to reboot the V300 without turning the power off Click Maintenance gt Tools gt Restart Click Restart to have the V300 reboot This does not affect the V300 s configuration Figure 92 Maintenance Tools Restart System Restart Click Restart to have the device perform a software restart The SY S or PAR LED blinks as the device restarts and then stays steady on if the restart is successful Wait a minute before logging into the device again Restart V300 User s Guide Chapter 15 Tools V300 User s Guide Troubleshooting This chapter offers some suggestions to solve problems you might encounter The potential problems are divided into the following categories e Power Hardware Connections and LEDs Internet Access Phone Calls and VoIP 16 1 Power Hardware Connections and LEDs e The V300 does not turn on None of the LEDs turn on Make sure
142. ser ID A SIP account s user ID is its username Select Adv Setting gt VoIP1 or VoIP2 gt User ID to see and edit the SIP user name for your SIP account The following screen displays Figure 38 LCD Menu SIP User ID 8 User ID If a SIP authentication ID is already configured on the V300 it displays in this screen If no SIP authentication ID is already configured none displays Press to edit the SIP authentication ID or press to return to the previous screen 6 2 8 1 SIP Authentication ID Edit Press gt in the User ID screen The following screen displays V300 User s Guide Chapter 6 LCD Menus Advanced Figure 39 LCD Menu SIP User ID Edit 8 User ID Use PHONEBOOK to clear the previously saved settings if any Enter the new SIP authentication ID Press to save the change Alternatively press 4 to return to the previous screen 6 2 9 SIP Password Use this screen to see and edit the password for your SIP account Select Adv Setting VolP1 or VoIP2 gt Password The following screen displays Figure 40 LCD Menu Authentication Password Ifa SIP authentication password is already configured on the V300 it displays in this screen as a row of asterisks If no SIP authentication password is already configured no asterisks display Each asterisk represents one character of the password configured on the V300 Press to edit the SIP authentication password or press d to return to the previous
143. server SIP 81 register server SIP 82 registration product 167 related documentation 3 required bandwidth 84 reset 33 48 reset button 119 restart 47 restore configuration 118 RFC 1631 82 RFC 1889 82 RFC 3489 83 RFC 3842 84 RJ 11 33 RTP 82 S safety warnings 6 screws 132 see Qos server outbound proxy 83 session initiation protocol see SIP side panel 29 silence suppression 94 130 SIP 79 SIP account 49 79 SIP account configuration 49 SIP ACK message 80 SIP authentication ID 54 SIP authentication password 55 SIP BYE request 80 SIP call progression 80 SIP client 80 SIP client server 80 SIP identities 79 SIP INVITE request 80 SIP number 50 79 SIP OK response 80 SIP outbound proxy 83 SIP proxy server 81 SIP redirect server 81 SIP register server 82 SIP registrar port 53 V300 User s Guide Index SIP registrar server 52 SIP server 50 SIP server address 51 SIP server port 52 SIP servers 80 SIP service domain 54 80 SIP URI 79 SIP user agent 80 sound quality 83 speaker 31 speakerphone 31 speed dial 95 SPTGEN 27 Static IP address 56 static IP address 49 77 status bar 67 status screen 65 STUN 82 83 subnet 157 subnet mask 47 56 75 158 subnetting 160 syntax conventions 4 system name 110 System restart 119 T TCP IP 77 temperature 129 The 97 Time setting 110 title bar 65 ToS 84 trademarks 165 Type of Service 84 U uniform resource id
144. si ke EE ER RE n 79 LEE 93 The PhOBS Baas l kel l al a kk n a emule e ees 97 Maintenance and Troubleshooting sooievisrisssstsesastitistisassonsstiaradiasekitasassostostassssantdisosostasnosaat n 107 E 109 LOUS RE VA AE EE OE 113 Ee 115 Tou Ee ieee etre cere en ee l pe ak n n tul MO eda kk an a ka mr Tre 121 JFADPERANIESS and NOUS TE 127 V300 User s Guide a Contents Overview V300 User s Guide Table of Contents Table of Contents About THIS Usef s GWO toe m 3 rere dr pid n kn kl eeh Ke a vd a a dale ON PAN DANE es ek ep PT 6 CONSE COVE POW EE io ki ka a ik a kk EE Ek pk e ka Ek 9 TAB 1 ptpgl cH EE kab RE RE EK EE 11 Bas doel RE A aaa M 17 Hst of Tables EE EE EE OE EA OE kk A 21 Part l Introduction E nnna 23 Chapter 1 Introducing the V300 irsini annsan AN AS AK koe An S AR KA ANA KAKEN 25 EE EE e A A e ot a a Go oo 25 Ve DONE ONE ee n 25 1 2 1 Make Calls via Internet Telephony Service Provider AAA 26 ZAZA CAN YO PRE Wette TOI 26 U 27 1 2 Wars it Manage CAE 27 14 Good Habits for Managing the oio ec 28 Chapter 2 ele TE 29 Rand tu E 29 zT ME LCD SEEN koi bik ko ri n diia dean etit emi a 33 KN Resetmg Fe VO issie 33 22 Phone Fonctionne cesna AAE OE btA d 33 221 E NES 33 Ze Renn a GAN RO AA OE EE EE EE 34 RE EIE kk ab a no EE 34 22 3 OR te KEE 34 xo LE A 34 220 ee a Cal on da oU m 35 22257 Using VOIBE
145. so make sure Caps Lock is not on 122 V300 User s Guide Chapter 16 Troubleshooting 2 You cannot log in to the web configurator while someone is using Telnet to access the V300 Log out of the V300 in the other session or ask the person who is logged in to log out 3 Disconnect and re connect the power adaptor or cord to the V300 4 Ifthis does not work you have to reset the device to its factory defaults See Section 2 1 2 on page 33 e cannot Telnet to the V300 See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator Ignore the suggestions about your browser e cannot use FTP to upload download the configuration file cannot use FTP to upload new firmware See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator Ignore the suggestions about your browser 16 2 Internet Access e cannot access the Internet through the V300 1 Check the hardware connections and make sure the LEDs and the LCD screen are behaving as expected See the Quick Start Guide and Section 2 1 on page 29 2 Disconnect all the cables from your device and follow the directions in the Quick Start Guide again 3 Ifthe problem continues contact your ISP cannot access the Internet anymore had access to the Internet with the V300 but my Internet connection is not available anymore 1 Check the har
146. ss Server Port NAT Keep Alive Enable Keep Alive Interval MWI Message Waiting Indication Enable Expiration Time Call Forward v Enable RingBack Active Enable MusicOnHold Active v Enable SIP w 3600 1 65535 sec 180 1 65535 sec 180 100 3600 sec 30 100 1800 sec 50000 49152 65535 65535 49152 65535 G711a 4 G729 vi G711u vi SPINFO ivl 5060 1024 65535 5060 1024 65535 60 1 65535 sec 60 1 65535 sec Apply Back V300 User s Guide Chapter 10 SIP Account Setup Each field is described in the following table Table 24 VolP SIP SIP Settings Advanced Setup Expires Active LABEL DESCRIPTION SIP Server Settings URL Type Select whether or not to include the SIP service domain name when the V300 sends the SIP number SIP include the SIP service domain name TEL do not include the SIP service domain name Expiration Enter the number of seconds your SIP account is registered with the SIP register Duration server before it is deleted The V300 automatically tries to re register your SIP account when one half of this time has passed The SIP register server might have a different expiration Register Re Enter the number of seconds the V300 waits before it tries again to register the send timer SIP account if the first try failed or if there is no response Session Select this to have the V300 use the setting you configure
147. ssing the PHONEBOOK key 4 2 Call a Phonebook Contact In order to call a number you previously entered into the V300 s phonebook first activate a line lift the handset or press the SPEAKER or HEADSET key The following screen displays Ensure you can hear a dial tone Figure 12 LCD Dial Screen Line 1 Dial V300 User s Guide Chapter 4 The Phonebook Press the PHONEBOOK key The Contact List screen displays Figure 13 LCD Contact List Screen 1 Ann Scroll to the contact name or number you want to call then press the SEND key to dial the number BS The numbers that display to the left of a contact s name in this screen are index numbers only you cannot use them to select an entry to call 4 3 Calling a Number Not in the Phonebook When you want to call a number that is not in your V300 s phonebook activate a line dial the number and press the SEND key to start the call V300 User s Guide LCD Menus Basic Settings This chapter discusses how to set up your V300 using the internal configuration menus 5 1 Entering the Menu System BS Press MENU to enter the menu system The Menu Setting screen displays as shown below Figure 14 LCD Menu Setting Menu Setting 1 Phonebook See the rest of this chapter for details on configuring each menu For background information see the relevant chapter in the web configurator section of this User s Guide When a menu has more than one option on
148. st Group List Group Others w Group List table Item Number Name Group Assign Account Block 1 978465 Others v None Apply Reset V300 User s Guide Chapter 12 The Phone Book The following table describes the labels in this screen Table 31 VolP Phone Book Group List LABEL DESCRIPTION Group List Group Select the calling group you want to see The list of group members displays in the Group List Table Each group can have up to 200 members Group List Table Item This is the index number of the group membere list entry Number This is the contact s phone number Name This is the contact s name Group Select an entry from the list to move the contact to another group Assign Account This shows the SIP account the V300 uses to call this contact or None if you can use any account to call the contact Block This is selected if the contact is prevented from calling you Apply Click this to save your changes Reset Click this to return to the fields in this screen to their last saved values 12 4 Block List Screen Use this screen to see and edit details of the phone numbers that are prevented from making incoming calls to the V300 Click VoIP gt Phone Book gt Block List The following screen displays V300 User s Guide Chapter 12 The Phone Book Figure 79 VolP Phone Bo
149. strated above the web configurator screen is divided into four parts e A title bar B navigation panel e C main window D status bar T 1 1 Title Bar The title bar has some icons in the upper right corner EISE English v The icons have the following functions Table 14 Web Configurator Icons in the Title Bar ICON DESCRIPTION BEER English v Language At the time of writing only English is supported Help Click this to see online help related to the current screen Logout Click this icon to log out of the web configurator V300 User s Guide Chapter 7 Introducing the Web Configurator 7 1 2 Navigation Panel Use the menu items on the navigation panel to open screens and configure the V300 s features The following table describes the menu items Table 15 Navigation Panel Summary LINK TAB FUNCTION Status This screen contains administrative and system related information Network Ethernet Internet Use this screen to configure ISP parameters WAN IP address assignment Connection and other advanced properties Mont Port Use this screen to set the V300 s management IP address VolP SIP SIP Settings Use this screen to configure your V300 s Voice over IP settings QoS Use this screen to configure your V300 s Quality of Service settings for VoIP Phone Phone Settings Use this screen to configure general phone settings including volu
150. t for Microsoft Networks 5 Installing Components The Network window Configuration tab displays a list of installed components You need a network adapter the TCP IP protocol and Client for Microsoft Networks If you need the adapter 1 In the Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 Inthe Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and then click Add 3 Select Microsoft from the list of manufacturers 4 Select Client for Microsoft Networks from the list of network clients and then click OK 5 Restart your computer so the changes you made take effect V300 User s Guide Appendix B Setting up Your Computer s IP Address Configuring 1 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 2 Click the IP Address tab If your IP address is dynamic select Obtain an IP address automatically Ifyou have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 96 Windows 95 98 Me TCP IP Properties IP Address TCP IP Properties ES ol x Bindings Advanced Mee
151. ta Rica Support E mail soporte zyxel co cr Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web www zyxel co cr FTP ftp zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escaz Etapa El Patio Tercer Piso San Jos Costa Rica Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 Fax 420 241 091 359 Web www zyxel cz V300 User s Guide Appendix F Customer Support Regular Mail ZyXEL Communications Czech s r o Modranska 621 143 01 Praha 4 Modrany Ceska Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 Fax 45 39 55 07 07 Web www zyxel dk Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 8411 Fax 358 9 4780 8448 Web www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web www zyxel fr Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 69 Fax 49 2405 6909 99 Web www zyxel de Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany Hungary Support E mail sup
152. ter in the web configurator section of this User s Guide 6 2 The VoIP Menus Use these menus to set up your V300 to set up and use a Voice over Internet VoIP account V300 User s Guide Chapter 6 LCD Menus Advanced SA Once you have configured the fields in these menus with the correct information the V300 must register with the SIP server You may need to restart the V300 to do this BS Enter information in these menus exactly as you received it from your VoIP service provider If you were not given information for any menu or field leave it at its default setting Select Adv Setting gt VoIP1 or VoIP2 and press The following screen displays Figure 25 LCD Menu VoIP 1 SIP1 Active On See the following sections for more information on each menu in this screen Table 11 LCD Menu SIP Account Configuration SIP Active see Section 6 2 1 on page 50 SIP Number see Section 6 2 2 on page 50 Serv Addr see Section 6 2 3 on page 51 Serv Port see Section 6 2 4 on page 52 Reg Addr see Section 6 2 5 on page 52 Reg Port see Section 6 2 6 on page 53 Domain see Section 6 2 7 on page 54 User ID see Section 6 2 8 on page 54 Password see Section 6 2 9 on page 55 6 2 1 SIP Active Select this to see whether the SIP account is turned on On or off Off Press again to change the setting When the account is not active you cannot use it to make or receive calls on the
153. the Domain symbol You can use up to 32 printable English keyboard characters Send Caller ID Select this if you want to send identification when you make VolP phone calls Clear this if you do not want to send identification Voice Mail Enter the voicemail number associated with this SIP account Number DNS SRV Select this to use the DNS server s you configured in the Network Ethernet Internet Connection screen Backup SIP Server 1st 2nd Select the check box to have the V300 use the backup SIP server s you Backup SIP configure If the V300 cannot use the server you configured in the SIP Settings Server section of this screen it tries to use the backup server s It tries to use the 1st Backup SIP Server and if it cannot connect then tries to use the 2nd Backup SIP Server SIP Service Enter the IP address or domain name of the backup SIP server provided by your Address VoIP service provider You can use up to 32 printable English keyboard characters It does not matter whether the SIP server is a proxy redirect or register server SIP Service Enter the backup SIP server s listening port number if your VoIP service provider Port gave you one Otherwise keep the default value Register Enter the IP address or domain name of the backup SIP register server if your Service VoIP service provider gave you one Otherwise enter the same address you Address entered in the SIP Service Address field for this backup server You can use up to 3
154. ting Static IP menu A screen similar to the following displays this example uses the 1st DNS screen Figure 50 LCD Menu First Second DNS 5 1st DNS 0 0 0 0 If a DNS server is already configured its IP address displays Otherwise no IP address displays Press to edit the DNS server settings or press to return to the previous screen 6 4 4 1 First Second DNS Edit Press in the Ist DNS or 2nd DNS screen A screen similar to the following displays this example uses the 1st DNS screen Figure 51 LCD Menu First Second DNS Edit 5 1st DNS 0 0 0 0 Use PHONEBOOK to clear the previously saved settings if any Enter the new DNS server IP address and press to save the change Alternatively press to return to the previous screen 6 5 The PPPoE Menu Use this menu to configure your V300 s PPPoE username and password if it is a PPPoE client Enter your details exactly as your ISP or network administrator gave them to you Select Adv Setting gt PPPoE The following screen displays Figure 52 LCD Menu PPPoE 1 PPPoE On V300 User s Guide Chapter 6 LCD Menus Advanced The following table describes the labels in this screen Table 13 LCD Menu PPPoE LABEL DESCRIPTION PPPoE Use this to turn PPPOE on If DHCP or static IP is enabled PPPoE will be disabled automatically Username Enter your PPPOE username Password Enter your PPPOE password 6 5 1 PPPOE Username
155. to Q transfer a call to the headset when using the handset or the speakerphone When a line is active and you are using the headset press this key to hang up SPEAKER Use this to activate a line using the speakerphone amp or to transfer a call to the speakerphone when using the handset or the headset When a line is active and you are using the speakerphone press this key to hang up 8 Alphanumeric Use this to enter numbers letters and symbols Use the key to switch keypad between Number mode Uppercase mode Lowercase mode and Symbol mode In the configuration menu use a numeric key from 1 to 5 to go to a specific menu directly 9 Volume keys Use the key to increase the volume and use the key to decrease it When you use the handset these keys control the handset s listening volume e When you use the headset these keys control the listening volume on the headphone Q port on the V300 When you use the speakerphone these keys control the internal speaker volume 10 Microphone The microphone is active when the V300 is in speakerphone mode Figure 5 Side Panel The following table describes the side panel hardware Table 3 Side Panel Hardware LABEL DESCRIPTION 1 Headphone socket Use this to connect a headset s earphone jack headphones or Q an external loudspeaker 2 Microphone socket Use this to connect a headset s microphone jack or an external 8 microphon
156. tp 192 168 167 1 4 Click Add to move the IP address to the list of Allowed sites Figure 121 Pop up Blocker Settings Pop up Blocker Settings Exceptions Pop ups are currently blocked You can allow pop ups from specific Web sites by adding the site to the list below Address of Web site to allow http 4 192 168 1 1 Add Allowed sites Notifications and Filter Level Play a sound when a pop up is blocked Show Information Bar when a pop up is blocked Filter Level Medium Block most automatic pop ups Pop up Blocker FAQ Close V300 User s Guide Appendix C Pop up Windows JavaScripts and Java Permissions 5 Click Close to return to the Privacy screen 6 Click Apply to save this setting JavaScripts If pages of the web configurator do not display properly in Internet Explorer check that JavaScripts are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 122 Internet Options Security General Security Privacy Content Connections Programs Advanced Select a Web content zone to specify its security settings e CG o e Internet Local intranet Trusted sites Restricted sites Internet A This zone contains all Web sites you Gites haven t placed in other zones m Security level for this zone Move the slider to set the security level for this zone E Medium Safe browsing and still functional rd Prompts befo
157. ts are zeroes V300 User s Guide Appendix D IP Addresses and Subnetting Subnet masks are expressed in dotted decimal notation just like IP addresses The following examples show the binary and decimal notation for 8 bit 16 bit 24 bit and 29 bit subnet masks Table 45 Subnet Masks BINARY DECIMAL OCTET OCTET OCTET SUl OGEN 8 bitmask 11111111 00000000 00000000 00000000 255 0 0 0 16 bitmask 11111111 11111111 00000000 00000000 255 255 0 0 24 bitmask 11111111 11111111 11111141 00000000 255 255 255 0 29 bit mask 11111111 11111111 11111111 11111000 255 255 255 248 Network Size The size of the network number determines the maximum number of possible hosts you can have on your network The larger the number of network number bits the smaller the number of remaining host ID bits An IP address with host IDs ofall zeros is the IP address of the network 192 168 1 0 with a 24 bit subnet mask for example An IP address with host IDs of all ones is the broadcast address for that network 192 168 1 255 with a 24 bit subnet mask for example As these two IP addresses cannot be used for individual hosts calculate the maximum number of possible hosts in a network as follows Table 46 Maximum Host Numbers SUBNET MASK HOST ID SIZE MAXIMUM NUMBER OF HOSTS 8 bits 255 0 0 0 24 bits geto 16777214 16 bits 255 255 0 0 16 bits 216 5 65534 24 bits 255 2
158. tself all ones is the subnet s broadcast address 192 168 1 0 with mask 255 255 255 128 is subnet A itself and 192 168 1 127 with mask 255 255 255 128 is its broadcast address Therefore the lowest IP address that can be assigned to an actual host for subnet A is 192 168 1 1 and the highest is 192 168 1 126 Similarly the host ID range for subnet B is 192 168 1 129 to 192 168 1 254 Example Four Subnets The previous example illustrated using a 25 bit subnet mask to divide a 24 bit address into two subnets Similarly to divide a 24 bit address into four subnets you need to borrow two host ID bits to give four possible combinations 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 26 2 or 62 hosts for each subnet a host ID of all zeroes is the subnet itself all ones is the subnet s broadcast address Table 48 Subnet 1 LAST OCTET BIT IP SUBNET MASK NETWORK NUMBER VALUE IP Address Decimal 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address Lowest Host ID 192 168 1 1 192 168 1 0 Broadcast Address Highest Host ID 192 168 1 62 192 168 1 63 V300 User s Guide Appendix D IP Addresses and Subnetting Table 49 Subnet 2 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP A
159. u If DHCP or PPPOE is enabled static IP will be disabled automatically IP Address Select this to set the static IP address you want the V300 to use Gateway Select this to set the IP address of the device your V300 uses to access the Internet Subnet Mask Select this to enter the subnet mask your V300 uses 1st DNS Select this to enter the primary DNS Domain Name System server s IP address 2nd DNS Select this to enter the secondary backup DNS server s IP address 6 4 1 IP Address Select Adv Setting gt Static IP gt IP Address The following screen displays Figure A4 LCD Menu IP Address 2 IP Address 0 0 0 0 The number that displays is the static IP address currently configured on the V300 Press to edit the static IP address or press d to return to the previous screen V300 User s Guide Chapter 6 LCD Menus Advanced 6 4 1 1 IP Address Edit Press in the IP Address screen The following screen displays Figure 45 LCD Menu IP Address Edit 2 IP Address 0 0 0 0 Use PHONEBOOK to clear the previously saved settings if any Enter your static IP address and press to save the change Alternatively press 4 to return to the previous screen 6 4 2 Gateway Select Adv Setting gt Static IP gt Gateway The following screen displays Figure 46 LCD Menu Gateway 3 Gateway 0 0 0 0 The number that displays is the static IP address of the device your V300 uses
160. u could simply restore your last configuration V300 User s Guide Hardware This chapter describes the V300 s physical features and how to use the V300 s phone functions 2 1 Physical Features This section discusses the V300 s front side rear and base panel hardware features See your Quick Start Guide for descriptions of how to set up the V300 s hardware and network connections Figure 4 Front Panel Hardware V300 User s Guide Chapter 2 Hardware The following table describes the front panel hardware Table 2 Front Panel Hardware LABEL DESCRIPTION 1 Handset cradle 2 LCD Liquid Crystal Display screen 3 Menu Press this to display the V300 s configuration menu When the menu displays you can press this key again to exit the menu The menu is not accessible when a call is in progress Navigator Use this to move around the V300 s screens Press A to go up one line in a menu and press w to go down one line In the configuration menu press p to enter a menu or continue to the next menu and press 4 to go back to the previous menu When the V300 is not in the configuration menu you can press 4 or w to view the previous calls and use to delete the records or save them as the contacts in your phone book When the V300 is connected to the Internet and not in the configuration menu use b or 4 to select the SIP account you want to use to make calls
161. ure 75 Phone MEET 96 Figure 76 VolP gt Phone Book gt Call FORMER sesse sesse iran tator GEE GEEN SG GELE RR GR EE EER N Gee GELE DS Gegee DR Gede EE EE MAN 98 Figure 77 VolP gt Phone Book gt CHA LIE sense ie sais ESE kle SR ANKE A kad kak sg pas ka AA 100 Figure 79 VolP Phone BOUK Group LET SEGE tee EE GOS GEN GEE usd Ge EE ka ae pea kes kaki SEE EE ie 101 Figure 79 Vol Phono Book gt bliek LISE ss GR cce bud iss OG Re od ees eg at 103 Figure 80 VoIP gt Phone Book gt DND White List e ese sesse ee ee se Re AA AR Be RA AA AE Be ee Ak KAR Ee Re nnn nnn nana nenas 104 Figure 81 Maintenance gt System gt General issues see sok tarn etur ankre aate asosi erinin 109 V300 User s Guide List of Figures Figure EE E gt TIME SSN E 111 Figure 63 os oe LANE eU 113 Figure 84 Maintenance gt Tools gt Firmware Upload sesse aba SEK ERG eko kak kek ak bw kk bak kk 115 Feuer Upload VERDIEN ege 116 Figure 86 Network Temporarily Disconnected EE Ee bene disa ke Re EE EE BEG EE GER Va RE EE Ee Ge Ge Ee dE 116 Figure 87 Upload Error Messag 117 Figure 88 Maintenance gt Tools gt Configuration ses sees raa na wa ik kd EE SEK KEN e Rt kd ek GN Ek KEN ENE EK kk A ke 117 Figure 99 Coniiguration Upload Successful lise AR OE EE Ent PME dS 118 Figure SO Temporarily Eeer won nn aa N an aaa GE N dii ke lineal medio 118 Figura 91 Configuration Restore EMOT Lue orci ence kk kak ed e n ka Bopanna kk kk ak on k
162. vice selection This enables the service provider to easily create and offer new IP services for individuals Operationally PPPoE saves significant effort for both you and the ISP or carrier as it requires no specific configuration of the broadband modem at the customer site By implementing PPPOE directly on the V300 rather than individual computers the computers on the LAN do not need PPPoE software installed since the V300 does that part of the task Furthermore with NAT all of the LANs computers will have access 9 2 Internet Connection Use this screen to change your V300 s Internet access settings Click Network gt Internet Connection V300 User s Guide Chapter 9 Network Setup Figure 63 Network Internet Connection Internet Connection Ethernet TCP IP Settings Get automatically from ISP Default Use fixed IP Address IP Address 172 23 37 252 IP Subnet Mask 255 255 255 0 Gateway IP Address 172 2337 254 Primary DNS 0 0 0 0 Secondary DNS 0 0 0 0 PPPoE Use PPPoE Client PPPoE User Name MJWTG Password Apply Reset The following table describes the labels in this screen Table 20 Network Internet Connection LABEL DESCRIPTION Ethernet TCP IP Settings Get Select this option if your ISP did not give you an IP address automatically from DHCP Use Fixed IP Select this option If your ISP assigned a fixed IP address Enter the address Address
163. wing table Table 28 Phone Book Speed Dial LABEL DESCRIPTION Speed Dial Settings SE Dial Key O Se the phone number you want the V300 to call when you use this speed dial ey Apply Click this to save your settings Reset Click this to set every field in this screen to its last saved value V300 User s Guide The Phone Book This chapter discusses the Phone Book screens 12 1 Call Forward Screen Use this screen to configure call forwarding for incoming calls When call forwarding is active incoming calls are redirected to other phone numbers You can set up rules for all incoming calls or have the V300 forward calls from specific numbers only Click VoIP gt Phone Book gt Call Forward The following screen displays V300 User s Guide Chapter 12 The Phone Book Figure 76 VolP Phone Book Call Forward Contact List Group List Block List DND White List Call forward setup Active Allow Anonymous Call Conditional Forward l Busy Forward to Number l No Answer Forward to Number l DND forward Unconditional Forward to Number Forward Number o No Answer Time fis 1 99 sec Specific Active List Table Group List Details Block List Details DND White List Details Advanced Setup Activate Incoming Call Number Forward to Number 1234 UnCondition NoAnswer Busy 1234 1234 1234 1234 1234
164. you are using the power adaptor or cord included with the V300 Make sure the power adaptor or cord is connected to the V300 and plugged in to an appropriate power source Make sure the power source is turned on Disconnect and re connect the power adaptor or cord to the V300 If the problem continues contact the vendor N aa AO D One of the keys or LEDs does not behave as expected Make sure you understand the normal behavior of the key or LED See Section 2 1 on page 29 Check the hardware connections See the Quick Start Guide and Section 2 1 on page 29 Inspect your cables for damage Contact the vendor to replace any damaged cables Disconnect and re connect the power adaptor to the V300 a P Ga ND If the problem continues contact the vendor e forgot the IP address for the V300 V300 User s Guide Ei Chapter 16 Troubleshooting 1 The V300 is set to get an IP address automatically by default Check the IP address in the System Info gt IP Address gt IP Address LCD menu 2 Seta static IP address for the V300 in the Adv Setting gt Network gt Static IP menus see Section 6 4 on page 56 3 Alternatively use the management IP address to log in to the V300 see Section 9 3 on page 77 forgot the password 1 The default password is 1234 2 If this does not work you have to reset the device to its factory defaults See Section 2 1 2 on page 33 cannot see

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