ZyXEL PLA-402 User's Manual
Contents
1. 27 Figure 16 Network Info Screen 28 Figure 17 About Screen 29 Figure 18 LEDs 31 Figure 19 RJ 45 Connector Pins 36 Figure 20 WIndows 95 98 Me Network Configuration 38 Figure 21 Windows 95 98 Me TCP IP Properties IP Address 39 Figure 22 Windows 95 98 Me TCP IP Properties DNS Configuration 40 Figure 23 Windows XP Start Menu 41 Figure 24 Windows XP Control Panel 41 Figure 25 Windows XP Control Panel Network Connections Properties 42 Figure 26 Windows XP Local Area Conn2. 32 Table of Contents PLA 400 402 Series User s Guide 8 Appendix A Product Specifications 35 Appendix B Setting up Your Computer s IP Address 37 Appendix C Wall mounting Instructions 49 Appendix D Legal Information 51 Appendix E Customer Support 55 Index 59 List of Figures PLA 400 402 Series User s Guide 9 List of Figures Figure 1 Expand Your Network with the PLA 400 13 Figure 2 Expand Your Network with the PLA 402 over Coaxial Cable Wiring 14 Figure 3 NET Framework Installation Prompt 18 Figure 4 Microsoft s Agreement 18 Figure 5 NET Framework Instal
3. 23 3 1 1 Power Line Network Security 24 3 1 2 Device Access Key DAK 24 3 2 Starting the Configuration Utility 24 3 3 Configuration Screen 24 3 4 Firmware Screen 26 3 5 Network Info Screen 28 3 6 About Screen 29 Chapter 4 LEDs and Troubleshooting 31 4 1 LEDs 31 4 2 Power and LED Problems 32 4 3 Configuration Utility
4. 9 List of Tables 11 Chapter 1 Introducing the PLA 400 402 13 1 1 Overview 13 1 1 1 Expand Your Network with the PLA 400 13 1 2 Managing the PLA 400 402 14 1 2 1 Passwords in the Power Line Network 15 Chapter 2 Installing the Configuration Utility 17 2 1 Overview of the Installation Process 17 2 2 Installing the Utility 17 Chapter 3 Managing Your PLA 400 402 23 3 1 Overview
5. LED STATUS DESCRIPTION PWR On The PLA 400 402 is on and receiving power Off The PLA 400 402 is not receiving power LINK On The POWER port detects another power line adapter Blinking The PLA 400 402 is communicating with another power line adapter Off The POWER port is not detecting another power line adapter ETHN On The LAN port is on and ready and the PLA 400 402 detects a device connected to it Blinking The PLA 400 402 is communicating with a router modem switch or a computer connected to it Off The PLA 400 402 does not detect any devices connected to its LAN port Chapter 4 LEDs and Troubleshooting PLA 400 402 Series User s Guide 32 4 2 Power and LED Problems The PLA 400 402 does not turn on None of the LEDs turn on 1 Make sure you are using the power adaptor included with the PLA 400 402 2 Make sure the power adaptor is connected to the PLA 400 402 and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re connect the power adaptor to the PLA 400 402 4 If the problem continues contact the vendor The ETHN LED does not turn on 1 Check the hardware connections See the Quick Start Guide 2 Inspect your cables for damage Contact the vendor to replace any damaged cables 3 Check the Ethernet adapter on your computer and make sure it s enabled and working properly 4 If the ZyXEL Device is connected to an Ethernet switch or router make s
6. Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products Appendix D Legal Information PLA 400 402 Series User s Guide 54 PLA 400 402 Series User s Guide 55 APPENDIX E Customer Support Please have the following information ready when you contact customer support Required Information Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 Fax 886 3 578 2439 Web Site www zyxel com www europe zyxel com FTP Site ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Costa Rica Support E mail soporte zyxel co cr Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web Site www zyxel co cr FTP Site ftp zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escaz Etapa El Patio Tercer Piso San Jos Costa Rica Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 Fax 420 241 091 359 Web Site www zyxel cz Regular Mail ZyXEL Communicat
7. 400 402 in your power line network but not directly connected to the computer running the configuration utility Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 29 3 6 About Screen Use the About screen to view information regarding the configuration utility and firmware version of the PLA 400 402 you are connected to Click the icon in the top right corner of the utility to view the About screen Figure 17 About Screen The following table describes the labels in this screen MAC Address This field displays the MAC address of your power line adapter The MAC address of your power line adapter can be found by looking at the label on your device It consists of six pairs of hexadecimal characters hexadecimal characters are 0 9 and a f In the case of the PLA 400 402 this label is on the bottom of the device Transmit Rate This field displays how fast information is sent from the power line adapter selected in the Configuration screen to this power line adapter The rate is given in the following format application data transmission rate raw data transmission rate Application data reflects more accurately how fast devices are transmitting application relevant traffic for example Internet Protocol IP traffic Raw data refers to the whole payload of the packets transmitted across the power line network Receive Rate This field displays how fast information is received from the power line
8. C on page 49 for wall mounting instructions Chapter 1 Introducing the PLA 400 402 PLA 400 402 Series User s Guide 14 Expand Your Network with the PLA 402 The PLA 402 allows you to be more flexible in expanding your network by adding the coaxial cable capability Figure 2 Expand Your Network with the PLA 402 over Coaxial Cable Wiring Connect your PLA 402 to a modem router or switch and plug it into a coaxial cable outlet in your home Plug a second PLA 402 into another outlet and connect a computer to the PLA 402 for Internet access Your network can be further expanded by plugging additional PLA 402s into other outlets in your home and connecting other computers or network devices for example a printer to them Refer to your Quick Start Guide for hardware connection information Refer to the Appendix C on page 49 for wall mounting instructions 1 2 Managing the PLA 400 402 Use the PLA 4xx Series Configuration Utility to manage and set up security on the PLA 400 402 or other HomePlug AV compliant power line adapters Although the PLA 400 402 is a plug and play network expanding solution there are situations when you might want to enable security on the power line network in your home The reasons include 1 To ensure privacy of your communication When you use the PLA 400 402 and other power line adapters the electrical wiring in your home becomes an extension of your Ethernet network Your network traffic flows freely
9. D mm x 28 5 mm H Power Input 100 240 VAC 50 60 Hz 0 12 A Ethernet Port Auto negotiating 10 Mbps or 100 Mbps in either half duplex or full duplex mode Auto crossover Use either crossover or straight through Ethernet cables Operation Temperature 0 C 50 C Storage Temperature 20 C 60 C Operation Humidity 20 95 Noncondensing Storage Humidity 20 95 Noncondensing Cabling Type 1 x Powerline Power Cord 1 x LAN UTP Category 5 or Better Network Interface 1 x 10 100M BASE T Ethernet port with Auto MDI MDIX 1 x 200 Mbps PowerLine port compliant with HomePlug AV standard PLA 402 model only 1 Coaxial Cable Port COAX PWR switch to select transmission method Distance between the centers of the holes on the device s back 74 mm Screw size for wall mounting M3 10 Table 8 Firmware Specifications FEATURE DESCRIPTION Power Line Network Supports up to 16 devices communicating on a single network Support for 64 devices communicating on a single network is planned for future firmware release Encryption 128 bit AES Encryption Frequency Band 1 8 MHz 30 MHz Certifications FCC CE CUL UL HomePlug AV RoHS Device Management Use the PLA 4xx Series Configuration Utility to easily configure the PLA 400 402 Appendix A Product Specifications PLA 400 402 Series User s Guide 36 Cable Pin Assignments RJ 45 Connector Pin Assignments Figure 19 RJ 45 Connector Pins Ta
10. PLA 400 402 Series User s Guide 45 Figure 29 Windows XP Internet Protocol TCP IP Properties 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click Close OK in Windows 2000 NT to close the Local Area Connection Properties window 10 Close the Network Connections window Network and Dial up Connections in Windows 2000 NT 11 Turn on your Prestige and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then click the Support tab Macintosh OS 8 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 46 Figure 30 Macintosh OS 8 9 Apple Menu 2 Select Ethernet built in from the Connect via list Figure 31 Macintosh OS 8 9 TCP IP 3 For dynamically assigned settings select Using DHCP Server from the Configure list 4 For statically assigned settings do the following Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 47 From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your Prestige i
11. if your computer has two network cards and both are connected to a PLA 400 402 then you have two power line networks Central Coordinator MAC The Central Coordinator of the power line network is the power line adapter which keeps track of which devices are part of the network as well as synchronizes communication within the power line network If the Central Coordinator is removed from the power line network then another power line adapter takes its place This field displays the MAC address of the PLA 400 402 which is the Central Coordinator of the power line network This power line adapters in your power line network automatically select the Central Coordinator The information provided in the following table reflects trasmission rate information about the power line adapters which communicate in your power line network The power line adapters listed in this table are all the power line adapters in your power line network except the power line adapter selected in the Configuration page of the configuration utility In other words if the Local power line adapter is selected in the Configuration screen then this table will display the rates of transmission from the power line adapter connected to the computer running the configuration utility to all the Remote power line adapters Site This field displays Local if it is the PLA 400 402 directly connected to the computer running the configuration utility Remote if it is a PLA
12. prendre des mesures appropri es pour rem dier au d rangement Conformit CE Questo prodotto soddisfa le richieste tecniche della direttiva 1999 5 EG R amp TTE ed previsto per il funzionamento nella UE e in Svizzera Il prodotto dispositivo della classe A Questo dispositivo pu causare nel settore abitativo dei radiodisturbi In questo caso pu essere richiesto al gestore di prendere opportune misure Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Viewing Certifications 1 Go to http www zyxel com 2 Select your product on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page Appendix D Legal Information PLA 400 402 Series User s Guide 53 ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or lab
13. within the electrical circuit of your home and is bounded in most cases by a power meter Without security encryption your information is accessible to anyone using a power line adapter on the same electrical circuit In some cases a circuit can be shared by more than one household To prevent compromising your network security you can create a private network A private network uses a secret password to make sure that only permitted power line adapters can communicate in your network See Section 3 1 1 on page 24 for information on setting up a private network 2 To create multiple power line networks Multiple power line networks can coexist on a single power line circuit You might want to implement multiple power line networks in a small office environment where you have two separate Ethernet networks Chapter 1 Introducing the PLA 400 402 PLA 400 402 Series User s Guide 15 Connect one power line adapter to a router or switch on the first Ethernet network and assign a password for example Password1 to this power line adapter Add additional power line adapters to your network by plugging them into your power line outlets and assigning them Password1 This completes the configuration of your first power line network Connect another power line adapter to a router or switch on the second Ethernet network and assign a different password for example Password2 to this power line adapter Again add additional power line
14. 2 Series User s Guide 5 Safety Warnings For your safety be sure to read and follow all warning notices and instructions Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel should service or disassemble this device Please contact your vendor for further information Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassembling Use ONLY an appropriate power adaptor or cord for your device Connect the power adaptor or cord to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution If the power adaptor or cord is
15. 402 Series User s Guide 58 Web Site www zyxel es Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 31 744 7700 Fax 46 31 744 7701 Web Site www zyxel se Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Ukraine Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web Site www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only Fax 44 1344 303034 Web Site www zyxel co uk FTP Site ftp zyxel co uk Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK is the prefix number you dial to make an international telephone call Index PLA 400 402 Series User s Guide 59 Index Symbols NET Framework 17 A about screen 29 Advanced Encryption Standard see AES 13 AES 15 23 AES Advanced Encryption Standard 13 applications 13 14 C cabling type 35 CE 35 certifications 35 51 notices 52 viewing 52 coaxial cable 14 configuration screen 24 configuration utility 14 co
16. Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 39 Configuring 1 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 2 Click the IP Address tab If your IP address is dynamic select Obtain an IP address automatically If you have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 21 Windows 95 98 Me TCP IP Properties IP Address 3 Click the DNS Configuration tab If you do not know your DNS information select Disable DNS If you know your DNS information select Enable DNS and type the information in the fields below you may not need to fill them all in Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 40 Figure 22 Windows 95 98 Me TCP IP Properties DNS Configuration 4 Click the Gateway tab If you do not know your gateway s IP address remove previously installed gateways If you have a gateway IP address type it in the New gateway field and click Add 5 Click OK to save and close the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your Prestige and restart your computer when prompted Verifying Settings 1 Click Start and then Run 2 In the Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your networ
17. The following table describes the labels in this screen Table 2 Configuration Screen LABEL DESCRIPTION Network Topology Use this to select which power line network information is displayed Different power line networks are identified by the Ethernet interface network card connected directly to the PLA 400 402 Typically there is only one connection however if your computer has two network cards and both are connected to a PLA 400 402 then you have two power line networks The fields described below are used to identify the PLA 400 402s and other power line adapters recognized on the power line network The configuration utility automatically updates this information every 10 seconds Click Scan to refresh the information in these fields immediately Note Only devices which share the same network password are displayed in this table Site This field displays Local if it is identifying the PLA 400 402 directly connected to the computer running the configuration utility Remote if it is a power line adapter in your power line network but not directly connected to the computer running the configuration utility MAC Address This is a read only field which shows the MAC address of the power line adapter you are configuring You can find the MAC address of your PLA 400 402 displayed on a sticker on the bottom of your device Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 26 3 4 Firmware Scre
18. adapter selected in the Configuration screen to this power line adapter The rate is given in the following format application data transmission rate raw data transmission rate Application data reflects more accurately how fast devices are transmitting application relevant traffic for example Internet Protocol IP traffic Raw data refers to the whole payload of the packets transmitted across the power line network Table 4 Network Info Screen continued LABEL DESCRIPTION Table 5 About Screen LABEL DESCRIPTION Utility version This field displays the software version of the configuration utility Firmware version This field displays the firmware version of the device you selected in the Device Selection field of the Configuration screen Released This field displays the date when the firmware was released Close Click the button in upper right cornet to close the About window Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 30 PLA 400 402 Series User s Guide 31 CHAPTER 4 LEDs and Troubleshooting This chapter describes the LED behavior and offers some suggestions to solve problems you might encounter 4 1 LEDs The following figure is the front panel of the PLA 400 402 Use the LEDs to determine if the PLA 400 402 is behaving normally or if there are some problems on your power line network Figure 18 LEDs The following table describes the LED behavior Table 6 LEDs
19. adapters and assign them Password2 You now have two private networks on your power line circuit Information is not shared between the two networks as only power line adapters with the same password can communicate with each other 1 2 1 Passwords in the Power Line Network You use two types of passwords in the power line network The following table describes the differences between the passwords Table 1 Password Summary PASSWORD DESCRIPTION Private Network Password All power line adapters that follow the HomePlug AV standard are shipped with the same power line network password HomePlug Change this password via the PLA 4xx Series Configuration Utility to create a private network See Section 3 3 on page 24 DAK Data Access Key Password In order to manage the power line adapters on your power line network you must enter the adapters DAK password in the PLA 4xx Series Configuration Utility This password is printed on the power line adapter itself You don t need to add the password for the power line adapter directly connected to the computer running the configuration utility local power line adapter you only have to add the remote power line adapters passwords those on your circuit but not directly connected to your computer Chapter 1 Introducing the PLA 400 402 PLA 400 402 Series User s Guide 16 PLA 400 402 Series User s Guide 17 CHAPTER 2 Installing the Configuration Utility Thi
20. amework Installation Prompt 2 Review Microsoft s License Agreement select I agree and click Install to proceed Figure 4 Microsoft s Agreement 3 The next screen allows you to see the progress of the installation Chapter 2 Installing the Configuration Utility PLA 400 402 Series User s Guide 19 Figure 5 NET Framework Installation Process 4 Click OK to complete the installation process Figure 6 Microsoft s Agreement 5 The Setup utility runs automatically Click Yes or Next to continue through the initial screen Click Cancel only if you want to abort the installation Figure 7 InstallShield Wizard Start Screen Chapter 2 Installing the Configuration Utility PLA 400 402 Series User s Guide 20 6 Fill in the User Name and Company Name fields optional If you want the utility to be only available to the currently logged in user select Only for me Otherwise click Next to continue and allow all users to use the configuration utility Figure 8 Customer Information Input 7 Click Next to install the utility to the default folder or click Change to specify a different location on your computer Figure 9 Install Destination Folder 8 The installation wizard is ready to begin the installation Review your current settings and click Install to proceed or Cancel to exit the wizard Alternatively click Back to change the destination of the installation files or user information Chapter 2 Installing the Conf
21. ange can join your network The range varies depending on the quality of your home s wiring In the case of coaxial cable this can extend beyond the boundary of your home for example your neighbor s house or apartment See Section 3 1 1 on page 24 for more information on enhancing your power line network security A B Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 24 3 1 1 Power Line Network Security When the PLA 400 402s communicate with each other they use encryption to protect the information that is sent in the power line network Encryption is like a secret code If you do not know the secret code you cannot understand the message The HomePlug AV standard uses 128 bit AES Advanced Encryption Standard to safely transmit data between power line adapters For the power line adapters to communicate with each other they all need to use the same network password This password allows the power line adapters to understand the encrypted information sent in the power line network By default the PLA 400 402s are all configured with the password HomePlug this allows you to simply plug the devices in and not worry about setting up security If you want to enhance the security on your power line network you can change the network password on the power line adapters you want to allow to communicate in your power line network 3 1 2 Device Access Key DAK In order to manage the power line adapters on y
22. ation utility Open PIB File Parameter Information Block PIB contains information which tells the PLA 400 402 how to perform basic operating instructions Click Browse to locate the PIB file you want to upload to the PLA 400 402 Firmware Location Click Browse to find the firmware file you want to upload to the PLA 400 402 Note Remember that you must decompress compressed zip files before you can upload them Write Click this to save the new PIB and firmware files to the PLA 400 402 that is directly connected to the computer running the configuration utility If the firmware PIB file upgrade is successful a confirmation window displays Commit Successful Note If you receive an error message make sure that your paths point to the correct files before you click the Write button Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 28 3 5 Network Info Screen Use the Network Info screen to see the rates at which a specific PLA 400 402 is communicating with other power line adapters on your power line network Figure 16 Network Info Screen The following table describes the labels in this screen Table 4 Network Info Screen LABEL DESCRIPTION Adapter This field identifies which power line network information is displayed Different power line networks are identified by the Ethernet interface network card connected directly to the PLA 400 402 Typically there is only one connection however
23. ay need to configure or helpful tips or recommendations Syntax Conventions The PLA 400 and PLA 402 may be referred to as the PLA 400 402 the device or the ethernet adapter in this User s Guide Product labels screen names field labels and field choices are all in bold font A key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the ENTER key Select or choose means for you to use one of the predefined choices A right angle bracket gt within a screen name denotes a mouse click For example Maintenance gt Log gt Log Setting means you first click Maintenance in the navigation panel then the Log sub menu and finally the Log Setting tab to get to that screen Units of measurement may denote the metric value or the scientific value For example k for kilo may denote 1000 or 1024 M for mega may denote 1000000 or 1048576 and so on e g is a shorthand for for instance and i e means that is or in other words Icons Used in Figures Figures in this User s Guide may use the following generic icons The PLA 400 402 icon is not an exact representation of your device PLA 400 402 Computer Notebook computer Safety Warnings PLA 400 40
24. ble 10 RJ 45 Connector Pin Assignments Network Password Change the power line network password to only allow the ethernet adapters you specify to join your network Firmware Upgrade Download new firmware when available from the ZyXEL web site and use the configuration utility to install it Note Only upload firmware for your specific model Table 9 Performance FEATURE DESCRIPTION Throughput over PHYsical Transport Medium PHY Supports up to 200 Mbps in half duplex mode Throughput over UDP Supports up to 150 Mbps over in house power coaxial lines LAN port limits to 100 Mbps Number of Devices in one power line network Supports up to 64 devices Table 8 Firmware Specifications FEATURE DESCRIPTION PIN NO RJ 45 SIGNAL ASSIGNMENT 1 RxD 2 RxD 3 TxD 4 Not connected 5 Not connected 6 TxD 7 Not connected 8 Not connected PLA 400 402 Series User s Guide 37 APPENDIX B Setting up Your Computer s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP IP installed Windows 95 98 Me NT 2000 XP Macintosh OS 7 and later operating systems and all versions of UNIX LINUX include the software components you need to install and use TCP IP on your computer Windows 3 1 requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appro
25. damaged remove it from the power outlet Do NOT attempt to repair the power adaptor or cord Contact your local vendor to order a new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged PLA 402 models only Make sure that the cable system is grounded so as to provide some protection against voltage surges Safety Warnings PLA 400 402 Series User s Guide 6 This product is recyclable Dispose of it properly Table of Contents PLA 400 402 Series User s Guide 7 Table of Contents About This User s Guide 3 Document Conventions 4 Safety Warnings 5 Table of Contents 7 List of Figures
26. ection Properties 42 Figure 27 Windows XP Internet Protocol TCP IP Properties 43 Figure 28 Windows XP Advanced TCP IP Properties 44 Figure 29 Windows XP Internet Protocol TCP IP Properties 45 Figure 30 Macintosh OS 8 9 Apple Menu 46 Figure 31 Macintosh OS 8 9 TCP IP 46 Figure 32 Macintosh OS X Apple Menu 47 Figure 33 Macintosh OS X Network 48 Figure 34 Wall mounting Example 49 List of Figures PLA 400 402 Series User s Guide 10 List of Tables PLA 400 402 Series User s Guide 11 List of Tables Table 1 Password Summary 15 Table 2 Configuration Scr
27. een 25 Table 3 Firmware Screen 27 Table 4 Network Info Screen 28 Table 5 About Screen 29 Table 6 LEDs 31 Table 7 Hardware Specifications 35 Table 8 Firmware Specifications 35 Table 9 Performance 36 Table 10 RJ 45 Connector Pin Assignments 36 List of Tables PLA 400 402 Series User s Guide 12 PLA 400 402 Series User s Guide 13 CHAPTER 1 Introducing the PLA 400 402 This chapter introduces the main applicatio
28. en Use the Firmware screen to update the firmware on the PLA 400 402 directly connected to the computer running the configuration utility Firmware is the software which is embedded in the PLA 400 402 This software contains processing instructions for how the PLA 400 402 sends and receives information in a secure way Parameter Information Block PIB is similar to firmware It contains the most basic operating instructions for the PLA 400 402 such as how to power up and how to load the firmware You can check the ZyXEL website for firmware upgrades for your PLA 400 402 Be sure to upload the correct model firmware as uploading the wrong model firmware may damage your device DAK Password DAK Device Access Key password is used to verify that you are authorized to perform changes on a remote device You can find the DAK password printed on a sticker on the bottom of your PLA 400 402 Select the remote power line adapter you want to manage by clicking the MAC address which corresponds to it in the MAC Address column Enter the DAK Password value and click Save Note You must enter the DAK Password value exactly as it is printed on the label all caps and with dashes Network Password The default network password of PLA 400 402s is HomePlug The PLA 400 402s use the same network password to recognize and communicate with each other over the power line network If you change the password of one device on the network it
29. es 13 trasmit rate 28 troubleshooting 31 U utility launching 24 W warranty 53 note 53
30. guarantee that interference will not occur in a particular installation Appendix D Legal Information PLA 400 402 Series User s Guide 52 If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help CE Konformit t Das Produkt entspricht den grundlegenden Anforderungen der Richtlinie 1999 5 EG R amp TTE sowie den brigen einschl gigen Bestimmungen des FTEG und ist zum Betrieb in der EU und Schweiz vorgesehen Das Produkt ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Massnahmen durchzuf hren Conformit CE Le produit satisfait aux exigences techniques de la directive 1999 5 CE R amp TTE et est con u pour tre utilis au sein de la Communaut europ enne et en Suisse Le produit fait partie de la classe A ce qui signifie que son exploitation peut entra ner des bruits parasites dans les zones d habitation le cas ch ant l exploitant peut tre tenu de
31. iguration Utility PLA 400 402 Series User s Guide 21 Figure 10 Install Begin Screen 9 When the installation is finished a screen appears to confirm the InstallShield Wizard has successfully installed the PLA 4xx Series Configuration Utility to your computer Click Finish to exit the wizard and restart your computer Figure 11 Restart Screen If you select No I will restart my computer later you will not be able to launch the utility until after a restart of your computer Chapter 2 Installing the Configuration Utility PLA 400 402 Series User s Guide 22 PLA 400 402 Series User s Guide 23 CHAPTER 3 Managing Your PLA 400 402 This chapter shows you how to use the configuration utility to manage security and update software on the PLA 400 402s in your power line network 3 1 Overview The PLA 400 402 is designed as a plug and play network expanding solution This means that once you complete your hardware connections the PLA 400 402s in your network without additional configuration are able to communicate with each other by sending and receiving information over your home s electrical wiring A For the PLA 402 models you have the option to use coaxial cables B to expand your network In this User s Guide the electrical wiring network and coaxial cable network are both referred to as the power line network Figure 12 Example Network Setup All HomePlug AV compliant power line adapters within r
32. ions Czech s r o Modransk 621 143 01 Praha 4 Modrany Cesk Republika Appendix E Customer Support PLA 400 402 Series User s Guide 56 Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 Fax 45 39 55 07 07 Web Site www zyxel dk Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 8411 Fax 358 9 4780 8448 Web Site www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web Site www zyxel fr Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 0 Fax 49 2405 6909 99 Web Site www zyxel de Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany Hungary Support E mail support zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 Fax 36 1 3259100 Web Site www zyxel hu Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Appendix E Customer Supp
33. k adapter You should see your computer s IP address subnet mask and default gateway Windows 2000 NT XP The following example figures use the default Windows XP GUI theme 1 Click start Start in Windows 2000 NT Settings Control Panel Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 41 Figure 23 Windows XP Start Menu 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 24 Windows XP Control Panel 3 Right click Local Area Connection and then click Properties Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 42 Figure 25 Windows XP Control Panel Network Connections Properties 4 Select Internet Protocol TCP IP under the General tab in Win XP and then click Properties Figure 26 Windows XP Local Area Connection Properties 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP If you have a dynamic IP address click Obtain an IP address automatically If you have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields Click Advanced Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 43 Figure 27 Windows XP Internet Protocol TCP IP Properties 6 If you do not know your gateway s IP address remove any previously instal
34. lation Process 19 Figure 6 Microsoft s Agreement 19 Figure 7 InstallShield Wizard Start Screen 19 Figure 8 Customer Information Input 20 Figure 9 Install Destination Folder 20 Figure 10 Install Begin Screen 21 Figure 11 Restart Screen 21 Figure 12 Example Network Setup 23 Figure 13 PLA 4xx Series Configuration Utility Icon 24 Figure 14 Configuration Screen 25 Figure 15 Firmware Screen
35. led gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses In the IP Settings tab in IP addresses click Add In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric Click Add Repeat the previous three steps for each default gateway you want to add Click OK when finished Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 44 Figure 28 Windows XP Advanced TCP IP Properties 7 In the Internet Protocol TCP IP Properties window the General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them Appendix B Setting up Your Computer s IP Address
36. n the Router address box 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Turn on your Prestige and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu and click System Preferences to open the System Preferences window Figure 32 Macintosh OS X Apple Menu 2 Click Network in the icon bar Select Automatic from the Location list Select Built in Ethernet from the Show list Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 48 Figure 33 Macintosh OS X Network 4 For statically assigned settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your Prestige in the Router address box 5 Click Apply Now and close the window 6 Turn on your Prestige and restart your computer if prompted Verifying Settings Check your TCP IP properties in the Network window PLA 400 402 Series User s Guide 49 APPENDIX C Wall mounting Instructions Do the following to hang your PLA 400 402 on a wall See the product specifications appendix for the size of screws to use and how far apart t
37. nnections overview 13 connections overview over coaxial cable 14 contact information 55 copyright 51 customer support 55 D DAK 24 25 DAK Data Access Password 15 Data Access Password see DAK 15 dimensions 35 disclaimer 51 E electrical and cable wiring 23 electrical circuit boundaries 23 encryption 13 23 35 ETHN LED 31 F FCC 35 FCC interference statement 51 firmware 26 firmware errors 27 frequency band 35 H HomePlug AV standard 13 humidity operation and storage 35 I installation overview 17 procedure 17 requirements 17 InstallShield wizard 19 introduction 13 L LED 31 ETHN 31 LINK 31 PWR 31 LINK LED 31 local vs remote adapter 25 Index PLA 400 402 Series User s Guide 60 M MAC address 25 management 14 multiple networks 14 overview 23 privacy 14 N network example 23 network information 28 network ports 35 number of devices supported 35 P Parameter Information Block see PIB 26 passwords 24 25 26 types of 15 PIB Parameter Information Block 26 plug and play 23 power specification 35 private network 15 problems and solutions 31 product registration 53 PWR LED 31 R receive rate 28 registration customer information 20 product 53 user name 20 related documentation 3 S safety warnings 5 security 14 24 passwords 15 starting the utility 24 syntax conventions 4 T temperature operation and storage 35 trademarks 51 transfer rat
38. ns and features of the PLA 400 and PLA 402 HomePlug AV compliant power line adapters It also introduces how to manage the PLA 400 402 1 1 Overview The HomePlug AV Audio Video standard specifies how network devices communicate using standard electrical wiring This section shows you typical applications for your PLA 400 and PLA 402 PowerLine Ethernet Adapters See Appendix A on page 35 for detailed product specifications for each model 1 1 1 Expand Your Network with the PLA 400 The PLA 400 plugs into an ordinary outlet to easily extend a cable or DSL broadband connection or existing Ethernet LAN network to any other electrical outlet in any room of a house all without the need for any new cabling Devices can securely communicate with each other with data transfer rates of up to 200 Mbps over the power line The PLA 400 402s use 128 bit Advanced Encryption Standard AES to ensure safe transfer of information Figure 1 Expand Your Network with the PLA 400 Connect your PLA 400 to a modem router or switch and plug it into an ordinary power outlet in your home Plug a second PLA 400 into another power outlet and connect a computer to the PLA 400 for Internet access Your network can be further expanded by plugging additional PLA 400s into other outlets in your home and connecting other computers or network devices for example a printer to them Refer to your Quick Start Guide for hardware connection information Refer to the Appendix
39. o place them 1 Locate a high position on a wall that is free of obstructions Use a sturdy wall 2 Drill two holes for the screws Make sure the distance between the centers of the holes matches what is listed in the product specifications appendix Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws 3 Do not screw the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the screws are snugly fastened to the wall They need to hold the weight of the PLA 400 402 with the connection cables 5 Align the holes on the back of the PLA 400 402 with the screws on the wall Hang the PLA 400 402 on the screws Figure 34 Wall mounting Example You should only use plastic screws when wall mounting the PLA 400 402 Appendix C Wall mounting Instructions PLA 400 402 Series User s Guide 50 PLA 400 402 Series User s Guide 51 APPENDIX D Legal Information Copyright Copyright 2006 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corp
40. or and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration
41. oration All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Certifications Federal Communications Commission FCC Interference Statement The device complies with Part 15 of FCC rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no
42. ort PLA 400 402 Series User s Guide 57 Telephone 7 3272 590 698 Fax 7 3272 590 689 Web Site www zyxel kz Regular Mail ZyXEL Kazakhstan 43 Dostyk ave Office 414 Dostyk Business Centre 050010 Almaty Republic of Kazakhstan North America Support E mail support zyxel com Sales E mail sales zyxel com Telephone 1 800 255 4101 1 714 632 0882 Fax 1 714 632 0858 Web Site www us zyxel com FTP Site ftp us zyxel com Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 Fax 47 22 80 61 81 Web Site www zyxel no Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail info pl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web Site www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 Fax 7 095 542 89 25 Web Site www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Russia Spain Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 Fax 34 913 005 345 Appendix E Customer Support PLA 400
43. our power line network you must enter the adapters password in the PLA 4xx Series Configuration Utility This password is called the DAK Device Access Key password This password is printed on the power line adapter itself You don t need to enter the DAK password for the power line adapter directly connected to the computer running the configuration utility local power line adapter you only have to add the remote power line adapters passwords those in your power line network but not directly connected to your computer 3 2 Starting the Configuration Utility To launch the PLA 4xx Series Configuration Utility simply double click on the configuration icon on your desktop Figure 13 PLA 4xx Series Configuration Utility Icon Alternatively start the utility by browsing to it from the start menu Click Start gt Programs gt ZyXEL Communication Corporation gt PLA 4xx Series Configuration Utility 3 3 Configuration Screen Use the Configuration screen to see which devices are recognized by your power line network gain access to managing remote devices those not directly connected to the computer running the configuration utility and change the power line network password This screen opens up when you launch the configuration utility Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 25 Use the icon to view online help information in each screen of the utility Figure 14 Configuration Screen
44. priate TCP IP components are installed configure the TCP IP settings in order to communicate with your network If you manually assign IP information instead of using dynamic assignment make sure that your computers have IP addresses that place them in the same subnet as the Prestige s LAN port Windows 95 98 Me Click Start Settings Control Panel and double click the Network icon to open the Network window Appendix B Setting up Your Computer s IP Address PLA 400 402 Series User s Guide 38 Figure 20 WIndows 95 98 Me Network Configuration Installing Components The Network window Configuration tab displays a list of installed components You need a network adapter the TCP IP protocol and Client for Microsoft Networks If you need the adapter 1 In the Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and then click Add 3 Select Microsoft from the list of manufacturers 4 Select Client for Microsoft Networks from the list of network clients and then click OK 5 Restart your computer so the changes you made take effect Appendix B
45. s chapter guides you through the installation of the configuration utility for your PLA 400 402 2 1 Overview of the Installation Process The installation of the configuration utility does the following 1 Checks for and installs Microsoft s NET Framework version 1 1 software on your computer This software is necessary for the installation of the PLA 4xx Series Configuration Utility If you already have NET Framework version 1 1 instaled on your computer this step will be skipped 2 Installs ZyXEL s PLA 4xx Series Configuration Utility This utility allows you to manage the network password See Section 3 1 1 on page 24 for more information or upload firmware on your power line adapters You can also use this utility to view the devices recognized on your power line network At the time of writing the utility is only compatible on Microsoft Windows XP operating system 2 2 Installing the Utility Follow the steps below to install NET Framework version 1 1 and the PLA 4xx Series Configuration Utility on your computer 1 Insert the included CD ROM into your computer s CD ROM drive The Setup utility runs automatically Alternatively this can also be done manually by double clicking the setup exe file on the CD A prompt appears asking you to install the NET Framework version 1 1 Click Yes to continue with the installation Chapter 2 Installing the Configuration Utility PLA 400 402 Series User s Guide 18 Figure 3 NET Fr
46. ure the device is working correctly and that the LAN network is working and configured correctly as well The LINK LED does not turn on 1 Use the PLA 4xx Series Configuration Utility to detect all other HomePlug devices on your power line network Make sure that the network password is the same on all of your power line adapters 2 Try plugging a second HomePlug AV adapter into an adjacent outlet to your PLA 400 402 and see if the LINK LED lights up 4 3 Configuration Utility The PLA 4xx Series Configuration Utility displays an error during installation Make sure your computer is using Windows XP operating system At the time of writing this is the only compatible operating system for the configuration utility Chapter 4 LEDs and Troubleshooting PLA 400 402 Series User s Guide 33 The PLA 4xx Series Configuration Utility does not display all or any of my devices 1 Make sure all the power line adapters you are using are HomePlug AV compliant 2 Inspect the LEDs on your PLA 400 402 and make sure that the ETHN and LINK LEDs are on or blinking See Section 4 2 on page 32 for troubleshooting LED related problems Chapter 4 LEDs and Troubleshooting PLA 400 402 Series User s Guide 34 PLA 400 402 Series User s Guide 35 APPENDIX A Product Specifications The following tables summarize the PLA 400 402 s hardware and firmware features Table 7 Hardware Specifications Dimensions W x D x H 112 L mm x 106
47. will no longer be recognized as part of that network If you change the network password make sure you change the password for all of the power line adapters that you want to be part of your power line network The network password can be from 1 to 64 alphanumeric characters in length spaces are not allowed Save Click this to apply your changes The new Network Password is applied to the selected power line adapter Note You must enter the correct DAK password for the selected power line adapter before you can make changes to it Table 2 Configuration Screen continued LABEL DESCRIPTION Chapter 3 Managing Your PLA 400 402 PLA 400 402 Series User s Guide 27 Figure 15 Firmware Screen The following table describes the labels in this screen Table 3 Firmware Screen LABEL DESCRIPTION Adapter This field identifies which PLA 400 402 is displayed The power line adapter is identified by the Ethernet interface network card connected directly to the PLA 400 402 The displayed information is the model name of the network card Typically there is only one connection however if your computer has two network cards and both are connected to a PLA 400 402 then you have two power line networks Firmware Upgrade These fields are used when you want to upgrade the firmware or the PIB Parameter Information Block file on the local device The local device is the PLA 400 402 directly connected to the computer running the configur
48. www zyxel com PLA 400 402 PowerLine Ethernet Adapter Series User s Guide Version 1 00 11 2006 Edition 1 About This User s Guide PLA 400 402 Series User s Guide 3 About This User s Guide Intended Audience This manual is intended for people who want to configure the PLA 400 402 using the PLA 4xx Series Configuration Utility You should have your basic Internet access or home network already set up Related Documentation Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains information on making your hardware connections Supporting Disk Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User Guide Feedback Help us help you Send all User Guide related comments questions or suggestions for improvement to the following address or use e mail instead Thank you The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan E mail techwriters zyxel com tw Document Conventions PLA 400 402 Series User s Guide 4 Document Conventions Warnings and Notes These are how warnings and notes are shown in this User s Guide Warnings tell you about things that could harm you or your device Notes tell you other important information for example other things you m
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