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ZyXEL P-871M User's Manual
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1. SS 13 P 871M Users Guide The following are dimensions of an M4 tap screw and masonry plug used for wall mounting All measurements are in millimeters mm 4 22 0 1 30 0 2 0 30 0 2 0 Specifications Specifications are accurate at the time of writing Feature Specification Default password 1234 Dimensions mm 189 Wide x 132 Deep x 40 High Distance between the wall 120 mm mounting holes on the device s back Screw size for wall M4 30 mounting Weight 307 g 14 P 871M Users Guide Feature Specification Ethernet Port One RJ 45 10 100Mbps Half Full Auto negotiation Auto crossover Ethernet port DSL Port One RJ 45 port for the VDSL connection over POTS or ISDN Console Port One DB 9 female connector for configurations via the CLI CO CPE Switch Set the P 871M to work in CO mode or CPE mode Power Supply 9 VAC 1A Operation Temperature 0 C 40 C Storage Temperature 20 60 C Operation Humidity 20 85 RH Storage Humidity 20 90 RH 15 P 871M Users Guide Features VDSL standard ETSI ANSI ITU T standard Band Plan 997 and 998 Default 998 VDSL Profile 8a 12a 2 3 4 band with UO band VDSL Band Plan and Profile setting e Profile 1 998 e Profile 2 997 PSD 997 M1x M 998 M1x B Modulation DMT Network Protocols IEEE 802 3 10BaseT Ethernet IEEE 802 3u 100BaseTx Ethernet IEEE 802 3x Flow control IEEE 802 1D transparent bridging
2. Address 1005F ShengGao International Tower No 137 XianXia Rd Shang hal e Web http www zyxel cn Costa Rica e Support E mail soporte zyxel co cr Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web www zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escazu Etapa El Patio Tercer Piso San Jose Costa Rica Czech Republic e E mail info cz zyxel com e Telephone 420 241 091 350 21 P 871M Users Guide e Fax 420 241 091 359 e Web www zyxel cz e Regular Mail ZyXEL Communications Czech s r o Modranska 621 143 01 Praha 4 Modrany Ceska Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 Fax 45 39 55 07 07 Web www zyxel dk Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Den mark Finland e Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 84 11 Fax 358 9 4780 8448 Web www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France e E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web www zyxel fr Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany e Support E mail support zyxel de e Sales E mail sales zyxel de e Telephone 49 2405 6909 69 e Fax 49 2405 6909 99 Web www zyxel de Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuersele
3. Flow control in full duplex mode Back pressure in half duplex mode Safety Warnings lt gt For your safety be sure to read and follow all warning notices and instructions P 871M Users Guide Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service per sonnel should service or disassemble this device Please contact your vendor for further information Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassem bling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution If
4. a du gt de ge OO or YO CY ps FX ry N PA EN O a a go YON TA ry EY CY CY FA C C CO OO OOO O O O O OOO OOO OO OC OO OOO OO O z 2 e POWER ETHERNET DSL co e The POWER LED is on when the system is ready e The ETHERNET LED turns on if the ETHERNET port is con nected to an Ethernet device and blinks when the P 871M is sending or receiving data through the ETHERNET port e The DSL LED is on if the VDSL connection between two P 871Ms is set up e The CO LED is on when the P 871M is operating in CO mode e fnoneofthe LEDs lights are on check your connections Make sure that you have the power adaptor connected to the P 871M and plugged in to an appropriate power source Make sure the power source is turned on Turn the P 871M off wait for a few seconds and turn it back on If the LEDs are still off contact your vendor P 871M Users Guide 2 CLI Commands Configuration When the P 871M is in CO mode use the CLI Command Line Interface commands to configure it 2 1 Syntax Conventions This manual follows these general conventions Units of measurement may denote the metric value or the scientific value For example k for kilo may denote 1000 or 1024 M for mega may denote 1000000 or 1048576 and so on Command descriptions follow these conventions Commands are in courier new font Requi
5. identification purposes only and may be properties of their respective owners Customer Support In the event of problems that cannot be solved by using this manual you should contact your vendor If you cannot contact your vendor then contact a ZyXEL office for the region in which you bought the device Regional offices are listed below see also http www zyxel com web contact_us php Please have the following information ready when you contact an office 20 P 871M Users Guide Required Information e Product model and serial number e Warranty Information e Date that you received your device e Brief description of the problem and the steps you took to solve it is the prefix number you dial to make an international telephone call Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 Fax 886 3 578 2439 Web www zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan China ZyXEL Communications Beijing Corp e Support E mail cso zycn zyxel cn Sales Email sales zyxel cn Telephone 86 010 82800646 Fax 86 010 82800587 Address 902 Unit B Horizon Building No 6 Zhichun Str Haidian District Beijing e Web http www zyxel cn China ZyXEL Communications Shanghai Corp e Support E mail cso zycn zyxel cn Sales Email sales zyxel cn Telephone 86 021 61199055 Fax 86 021 52069033
6. passwd Changes the system login password default Returns the P 871M to the factory defaults upgrade Uploads the P 871M s firmware or lt fw conf gt configuration file vdsl uprate x Displays or sets the VDSL upstream data rate x Enter the rate from 2000 to 100000 in Kbps vdsl downrate y Displays or sets the VDSL downstream data rate y Enter the rate from 2000 to 100000 in Kbps vdsl snr z Displays or sets the VDSL SNR margin z Enter the SNR margin from 0 to 24 in dB vdsl interleave a Displays or sets the VDSL interleave delay i Enter the interleave delay from 0 to 100 in 0 5 ms milisecond vdsl profile gs eal Displays or sets the VDSL profile 1 12a PSD 998 M1x B 2 12a PSD 997 M1x M vdsl reset Resets the VDSL chipset vdsl reconnect Forces the P 871M to re build up the VDSL connection P 871M Users Guide Command Description vdsl debug Displays VDSL debugging information vdsl show Displays the VDSL status and performance data vdsl active onloff Displays the VDSL port status or enables disables the VDSL port enet auto onloff Displays or sets auto negotiation mode enet speed Displays or sets the Ethernet port speed 10 or 101100 100 Mbps enet duplex Displays or sets the Ethernet duplex mode full half enet fctrl Displays or sets flow control on off enet s
7. start Send firmware using the Xmodem protocol from your terminal emulator now CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCXmodem successfully received 268288 bytes Firmware upgrade success Rebooting Press any key to bypass loading Modem Code and Configurations User configurations does not exist use default configurations instead ZYXEL R Prestige VDSL LT Modem Version MEI AWP 0 Copyright C ZyXEL Corp 2005 2008 All rights reserved tem initializing Modem Code Version 030103 Profile 12a PSD 998 M1x B Reset VDSL Chip Writing 98844 bytes Modem Code Platform Port initialized Password 4 Wall mounting Instructions Complete the following steps to hang the P 871M on a wall 12 P 871M Users Guide 1 Select a position free of obstructions on a sturdy wall 2 Drill two holes for the screws M4 30 The centers of the holes should be 120 mm apart LES Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the SCrews 3 Do not screw the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the screws are snugly fastened to the wall They need to hold the weight of the P 871M with the connection cables 5 Align the holes on the back of the P 871M with the screws on the wall Hang the P 871M on the screws 8 S
8. the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the warranty policy for the region in which you bought the device at http www zyxel com web support_warranty_info php Related Documentation Please go to http www zyxel com for product news firmware documentation and other support materials 19 P 871M Users Guide Registration Register your product online to receive e mail notices of firmware
9. 78 7222 Sales E mail sales zyxel com Sales Telephone 1 714 632 0882 Fax 1 714 632 0858 Web www zyxel com Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 23 P 871M Users Guide 92806 2001 U S A Norway e Support E mail support zyxel no e Sales E mail sales zyxel no e Telephone 47 22 80 61 80 e Fax 47 22 80 61 81 e Web www zyxel no e Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland e E mail info pl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia e Support http zyxel ru support e Sales E mail sales zyxel ru e Telephone 7 095 542 89 29 e Fax 7 095 542 89 25 Web www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Rus sia Singapore e Support E mail support zyxel com sg Sales E mail sales zyxel com sg Telephone 65 6899 6678 Fax 65 6899 8887 Web http www zyxel com sg Regular Mail ZyXEL Singapore Pte Ltd No 2 International Business Park The Strategy 03 28 Singapore 609930 Spain e Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 Fax 34 913 005 345 Web www zyxel es Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain 24 P 871M Users Guide Sweden Support E mail support zyxel se Sales E mail sales zyxel se Te
10. P 8 71M VDSL Modem User s Guide Version ME1 5 2008 Edition 1 DEFAULT LOGIN Password 1234 Console Port Speed 38400 bps ZyXEL Copyright 2008 All rights reserved P 871M Users Guide Overview The P 871M is a VDSL modem in CPE Customer Premises Equipment mode and can also act as CO Central Office equipment CO equipment is where home and office phone lines terminate and connects to a much larger switching system In the following example you can build up a VDSL bridge connection between two P 871Ms This guide covers e Overview page 2 e Hardware Connections page 3 e CLI Commands Configuration page 6 e Firmware Upgrade page 9 e Wall mounting Instructions page 12 P 871M Users Guide 1 Hardware Connections You can set the P 871M to work in either CO mode or CPE mode Follow the procedure below to complete the hardware connections 1 1 CO Mode 1 Set the CO CPE switch on the rear panel to the CO side 2 Use the included console cable to connect the CONSOLE port to your computer s COM port for configuration 3 Use the included yellow Ethernet cable to connect the ETHERNET port to your network device such as a switch 4 Over ISDN Use the included gray cable with a RJ 45 connector to connect the DSL port
11. cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help 18 P 871M Users Guide Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conforme a la norme NMB 003 du Canada Viewing Certifications 1 Go to http www zyxel com 2 Select your product on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should
12. lephone 46 31 744 7700 Fax 46 31 744 7701 Web www zyxel se Regular Mail ZyXEL Communications A S Sjoporten 4 41764 Goteborg Sweden Taiwan e Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 2 27399889 Fax 886 2 27353220 Web http www zyxel com tw e Address Room B 21F No 333 Sec 2 Dunhua S Rd Da an District Taipei Thailand e Support E mail support zyxel co th Sales E mail sales zyxel co th Telephone 662 831 5315 Fax 662 831 5395 Web http www zyxel co th Regular Mail ZyXEL Thailand Co Ltd 1 1 Moo 2 Ratchaphruk Road Ban grak Noi Muang Nonthaburi 11000 Thailand Turkey e Support E mail cso zyxel com tr Telephone 90 212 222 55 22 Fax 90 212 220 2526 Web http www zyxel com tr Address Kaptanpasa Mahallesi Piyalepasa Bulvari Ortadogu Plaza N 14 13 K 6 Okmeydani Sisli Istanbul Turkey Ukraine e Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom e Support E mail support zyxel co uk e Sales E mail sales zyxel co uk e Telephone 44 1344 303044 0845 122 0301 UK only 25 P 871M Users Guide e Fax 44 1344 303034 e Web www zyxel co uk e Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK How
13. n Germany Hungary Support E mail support zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 Fax 36 1 3259100 Web www zyxel hu 22 P 871M Users Guide e Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary India e Support E mail support zyxel in e Sales E mail sales zyxel in e Telephone 91 11 30888144 to 91 11 30888153 e Fax 91 11 30888149 91 11 26810715 e Web http www zyxel in e Regular Mail India ZyXEL Technology India Pvt Ltd Il Floor F2 9 Okhla Phase 1 New Delhi 110020 India Japan e Support E mail support zyxel co jp Sales E mail zyp zyxel co jp Telephone 81 3 6847 3700 Fax 81 3 6847 3705 Web www zyxel co jp Regular Mail ZyXEL Japan 3F Office T amp U 1 10 10 Higashi Gotanda Shina gawa ku Tokyo 141 0022 Japan Kazakhstan e Support http zyxel kz support e Sales E mail sales zyxel kz e Telephone 7 3272 590 698 e Fax 7 3272 590 689 e Web www zyxel kz e Regular Mail ZyXEL Kazakhstan 43 Dostyk Ave Office 414 Dostyk Busi ness Centre 050010 Almaty Republic of Kazakhstan Malaysia Support E mail support zyxel com my Sales E mail sales zyxel com my Telephone 603 8076 9933 Fax 603 8076 9833 Web http www zyxel com my Regular Mail ZyXEL Malaysia Sdn Bhd 1 02 amp 1 03 Jalan Kenari 17F Ban dar Puchong Jaya 47100 Puchong Selangor Darul Ehsan Malaysia North America e Support E mail support zyxel com Support Telephone 1 800 9
14. red input values are in angle brackets lt gt for example ping lt ip address gt means that you must specify an IP address for this command Optional fields are in square brackets for instance vds1 profile 1 2 the name field is optional The bar symbol means or italic terms represent user defined input values for example invdsl downrate y y can be replaced by the actual data rate that you want to set for example 10000 A key stroke is denoted by square brackets and uppercase text for example ENTER means the Enter or Return key on your keyboard P 871M Users Guide 2 2 Accessing the CLI 1 Connect your computer to the console port and use terminal emulation software configured to the following parameters e VT100 terminal emulation e 38400 bps e No parity 8 data bits 1 stop bit e No flow control 2 Press ENTER to open the login screen 3 Enter the system login password ES The default system password is 1234 2 3 Commands Summary The following table lists the commands available on the P 871M ES Use the or help command to see the available commands P 871M Users Guide Command Description sys Displays the system information and port settings including the current firmware version and VDSL data rate It line termination means CO mode nt network termination means CPE mode help Displays all available commands exit Logs you out of the CLI
15. tatus Displays the Ethernet port statistics enet clear Removes the Ethernet port statistics 3 Firmware Upgrade This section shows you how to upload firmware via the console port P 871M Users Guide lt gt Do not interrupt the file transfer process as this may PERMANENTLY DAMAGE your P 871M 1 Obtain the firmware file unzip it and save it in a folder on your computer lt gt Only upload firmware for your specific model 2 Access the CLI and type the upgrade fw command 3 Type y and press ENTER 4 When you see the Press any key to start message press a key and activate XMODEM upload on your terminal P 871M Users Guide 5 This is an example Xmodem configuration upload using HyperTerminal Click Transfer then Send File to display the following screen Type the firmware file s location or click Browse Se lt senchi Folder D P 871M4P 871M ME1 AWP O b0 Filename D P 871 M P 871M MET SP OJDOMET SP 0 Protocol Choose the 1K Xmodem KX mcm protocol Cancel Then click Send 11 P 871M Users Guide 6 After a successful firmware upload the P 871M restarts VDSL gt upgrade fw This operation will overwrite the old firmware Continue Y N y You MUST NOT abort this operation after XMODEM data transfer begins Otherwise the device will be damaged Restart your device before XMODEM transfer begins to quit the upgrade process Press any key to
16. the power adaptor or cord is damaged remove it from the device and the power source Do NOT attempt to repair the power adaptor or cord Contact your local vendor to order a new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged Do not obstruct the device ventilation slots as insufficient airflow may harm your device To reduce the risk of fire use only No 26 AWG American Wire Gauge or larger telecommunication line cord 17 P 871M Users Guide e This product is recyclable Dispose of it properly Legal Information Certifications Federal Communications Commission FCC Interference Statement The device complies with Part 15 of FCC rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operations This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may
17. to View a Product s Certification s 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page 26
18. to another P 871M in CPE mode Over POTS Use the included gray cable with a RJ 11 connector to connect the DSL port to another P 871M in CPE mode P 871M Users Guide 5 Use the included power adaptor to connect the POWER socket to a proper power source 6 Push the power switch to the on position 1 2 CPE Mode 1 Set the CO CPE switch on the rear panel to the CPE side 2 Use the included console cable to connect the CONSOLE port to your computer s COM port for configuration 3 Use the included yellow Ethernet cable to connect the ETHERNET port to your network device such as a switch 4 Over ISDN Use the included gray cable with a RJ 45 connector to connect the DSL port to another P 871M in CO mode Over POTS Use the included gray cable with a RJ 11 connector to connect the DSL port to another P 871M in CO mode 5 Use the included power adaptor to connect the POWER socket to a proper power source 4 P 871M Users Guide 6 Push the power switch to the on position 1 3 LEDs Lights Look at the LEDs on the top panel of the T 871M SOO 0 Or OOOO 0 O SOA nO Oo Oo ADAH OOO0O00 OO OO OO O OOOO OO OO 0 0 06 0 di aie os ll fy gon ER ON ON m a ae T ETS EN a CY vy PON ON rai Ts Fr JOU O O O O OOO OO O OO GO O O O O WS GO LE O Li O 6 C
19. upgrades and information at www zyxel com for global products or at www us zyxel com for North American products User Guide Feedback Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road Il Science Based Industrial Park Hsinchu 300 Taiwan Thank you Copyright Copyright 2008 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any partorasa whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for
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