ZyXEL Bridge/Router G-2000s User's Manual
Contents
1. Make sure you are using the correct power adaptor and the power adaptor is plugged into an appropriate power supply PF OBLEM CORRECTIVE ACTION The PWR and or Make sure you are using the correct power adaptor and the power adaptor is plugged SYS LED are off into an adequate power supply Turn the ZyAIR off and on If the error persists you may have a hardware problem In this case you should contact your vendor The LAN LED is Check the cable connection to the ZyAIR LAN port off Make sure your computer s network card is working properly The ZyAIR LED is Turn the ZyAIR off and on If the error persists you may have a hardware problem In off this case you should contact your vendor The WLAN LED is Make sure that the access point and the associated computers are turned on and off working properly Move your computer closer to the access point or the peer computer s within the transmission range There is too much radio interference for example microwave or another access point around your wireless network Relocate or reduce the radio interference Optimize the performance of the WLAN by ensuring that the distance between access points is not too far In most buildings most WLAN adapters operate within a range of 100 300 feet depending on the thickness and structure of the walls Radio waves can pass through walls and glass but not metal If there is interference in transmitting through a wall it may be that the wal2. New Choose Ethernet when the WAN port is used as a regular Ethernet Choose from Standard or a RoadRunner version You ll need User Name Password and Login Server IP Address for some Roadrunner versions PPPoE or Point to Point Protocol over Ethernet PPP over Ethernet also functions as a dial up connection Therefore you ll also need a username and password and possibly the PPPoE service name Your ISP will give you all needed information Choose PPTP if your service provider uses a DSL terminator with PPTP login The ZyAIR must have a static IP address in this case You ll also need a login name associated password the DSL terminator IP address and possibly a connection ID Click Next to continue If you change the ZyAIR s IP address you must use the new IP address if you want to access the web configurator again 6 This is the final wizard screen you need to configure Fill in the fields and click Next to go to the last wizard screen 15 T ZyAIR G 2000 Plus Quick Start Guide WAN IP Address Assignment Select Get automatically from ISP if your ISP did not assign you a fixed IP address Select Use fixed IP address to give the ZyAIR a fixed unique IP address The fixed IP address should be in the same subnet as your broadband modem or router Enter a Subnet Mask appropriate to your network and the Gateway IP Address of the neighboring device if you know it If you do not leave the Gateway IP Addr
3. should now see the web configurator MAIN MENU screen ZyXEL WIZARD SETUP ADVANCED Click WIZARD SETUP to help eee you configure your ZyAIR to WIRELESS set up a wireless network SUNNAT MAIN MENU STATIC ROUTE FIREWALL lC Navigation panel een Welcome to the ZyXEL embedded web configurator REMOTE MGNT UPNP AUTH SERVER e Click Wizard Setup to configure your system for Internet access CERTIFICATES LOGS e Click Maintenance to access a range of maintenance submenus MAINTENANCE LOGOUT Click LOGOUT at any time to exit the web configurator Status Ready 12 ZyAIR G 2000 Plus Quick Start Guide The management session automatically times out when the time period set in the Administrator Inactivity Timer field expires default five minutes Simply log back into the ZyAIR if this happens to you 4 2 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens Click Back to return to the previous screen Apply Click Apply to save your changes back to the ZyAIR 5 Configuring the ZyAIR Using the Wizard The wizard consists of a series of screens to help you configure your ZyAIR for wireless stations to access your wired LAN Refer to your User s Guide for more background information 1 Click WIZARD SETUP to display the first wizard screen Refer to your User s Guide for more background information on each field System Name is a unique name
4. to identify the ZyAIR in an Ethernet network Enter a descriptive name Enter a Domain Name if your ISP requires a domain name for authentication otherwise leave it blank Click Next to continue G 2000PLUS 2 Use the second wizard screen to set up the wireless LAN 13 ZyAIR G 2000 Plus Quick Start Guide ESSID is a unique name to identify the ZyAIR in a wireless LAN Enter a descriptive name The range of radio frequencies Wireless used by IEEE 802 11b g wireless devices is called a channel Select a channel ID that is not already in use by a neighboring device Select None Basic WEP or Extended WPA PSK from the drop down list box as the level of wireless security Choose None security to have no wireless LAN security configured If you do not enable any wireless security on your ZyAIR your network is accessible to any wireless networking device that is within range Choose Basic WEP security if you want to configure WEP Encryption parameters Choose Extended WPA PSK security to configure a Pre Shared Key Choose this option only if your wireless clients support WPA PSK The third screen varies depending on which security level you select The wireless stations and ZyAIR must use the same ESSID channel ID and WEP encryption key if WEP is enabled or WPA PSK if WPA PSK is enabled for wireless communication 3 Choose Basic WEP security in the previous screen to setup WEP Encryption parameters W
5. use the diagrams below for instructions on how to do this Connect the screw included to the support holder Connect the support holder to the ZyAIR but do not tighten the screw Twist the support holder to the side a e oS N Run the connection wires through the gap in the support holder Figure 9 Support Holder Connections Twist the support holder back to the vertical position and tighten the screw that connects the support holder to the ZyAIR i ul ij gt ay Figure 10 Support Holder Connection Pass Through 19 ZyAIR G 2000 Plus Quick Start Guide Wall mounted Follow the steps to attach your ZyAIR to a wall 1 Locate a high position on the wall that is free of obstructions 2 Connect two screws not included in the wall 80mm apart You can use the diagram at the end of this guide to help you mark the screw holes correctly Use screws with 6mm 8mm 0 24 0 31 wide heads Do not screw the screws all the way into the wall Leave a small gap between the head of the screws and the wall Make sure the screws are securely fixed to the wall and strong enough to hold the weight of the ZyAIR with the connection cables Adjust the cables 4 Align the holes on the back of the ZyAIR with the screws on the wall Hang the ZyAIR on the screws ZyAIR B 2000 wall mount dimen sion Figure 11 Wall Mounting the ZyAIR 20 ZyAIR G 2000 Plus Quick Start Guide 7 Troubleshooting
6. your computer to receive an IP address or assign it a static IP address in the 192 168 1 2 to 192 168 1 254 range with a subnet mask of 255 255 255 0 This is necessary to ensure that your computer can communicate with your ZyAIR ZyAIR G 2000 Plus Quick Start Guide Skip this section if your computer s IP address is already between 192 168 1 2 and 192 168 1 254 with subnet mask 255 255 255 0 Your computer must have a network card and TCP IP installed TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems Refer to the Setting Up Your Computer s IP Address appendix for other operating systems 3 1 Windows 2000 NT XP The following example figures use the default Windows XP GUI theme 1 Click start Start in Windows 2000 NT Settings Control Panel 2 In the Control Panel double click 3 Right click Local Area Connection and Network Connections Network and then Properties Dial up Connections in Windows s Network Connections 2000 NT File Edit view Favorites Tools Advanced Help Q Back 7 log S Ss Search a Folders E Address e Network Connections E Control Panel File Edit View Favorites Tools Help LAN or High Speed Internet ea pe Search T Folders Ek Address Control Panel Network Tasks 2 ocal Area Connection E Create a new nabled connection i E 4 standard PCI Fast Ethernet Adapte 7 Setup a home or small Disable Off
7. EP Wired Equivalent Privacy encrypts data frames before transmitting over the wireless network assphrase fe The higher the WEP Encryption the EP Encryption higher the security but the slower EP Erter 13 characters of 26 digt C00 A F fo Use Passphrase the throughput to automatically generate a key or Select 64 bit or 128 bit from the manually enter a WEP Encryption drop down list key in one of the Key 1 4 fields Select ASCII or Hex WEP key input method and then follow the on screen instructions to set up the WEP keys You can generate or manually enter a WEP key by either Entering a Passphrase up to 32 printable characters and clicking Generate The Prestige automatically generates a Entering a manual key in a Key field and selecting ASCII or Hex WEP key input method 4 Choose Extend WPA PSK security in the second wizard screen to set up a Pre Shared Key 14 ZyAIR G 2000 Plus Quick Start Guide DE Pre Shared Key Type a pre shared key to have a more secure wireless connection than WEP encryption Type from 8 to 63 case sensitive ASCII characters You can set up the most secure wireless connection by configuring WPA in the advanced wireless screen You need to configure a RADIUS server to do this 5 This wizard screen has three variations depending on what encapsulation type you use Use the information in Internet Account Information to fill in fields Ethernet v Standard v Bock
8. ZyAIR assign your computer a new IP address from the IP pool make sure your ZyAIR 1s turned on type ipconfig renew and then press ENTER 3 3 Testing the Connection to the ZyAIR 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ping 192 168 1 1 followed by a space and the IP address of the ZyAIR 192 168 1 1 is the default ZyAIR G 2000 Plus Quick Start Guide 3 Press ENTER The following screen displays C gt ping 192 168 1 1 Pinging 192 168 1 1 with 32 bytes of data Reply from 192 168 1 1 bytes 32 time 10ms TTL 254 Reply from 192 168 1 1 bytes 32 time lt 1l0ms TTL 254 Reply from 192 168 1 1 bytes 32 time lt 1l0ms TTL 254 Reply from 192 168 1 1 bytes 32 time lt 1l0ms TTL 254 Ping statistics for 192 168 1 1 Packets Sent 4 Received 4 Lost 0 0 loss Approximate round trip times in milli seconds Minimum Oms Maximum 10ms Average 2ms eae Your computer can now communicate with the ZyAIR via the ETHERNET port 4 Configure the ZyAIR This Quick Start Guide introduces the ZyAIR and shows you how to use the web configurator Wizard See your User s Guide for configuration details and background information on all ZyAIR features using the SMT System Management Terminal and web configurator 4 1 Accessing the ZyAIR via the Web Configurator i Launch your web browser Enter 192 168 1 1 as the web site address Def
9. ZyXEL G 2000 Plus 802 112 Wireless 4 port Router Quick Start Guide Version 3 60 12 2004 ZyXEL Unleash Networking Power ZyAIR G 2000 Plus Quick Start Guide Table of Contents 1 introducing the ZyAIR sssrinin aa RO AAE 3 2 Hardware ConnectionS ssssssnsssnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ennn nnnn nenanem nennen 4 2 1 Side Panel and Connections cccccceseccceeececceeseeecseuseeceeseeeceaseeessaeeecsageeecsuseeessaseesssageess 4 22 The LED DISPO aerar ENE e E E EE 4 3 Set Up Your Computer s IP ACress ccccecceeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaaseecaaesecaeeseaneesanessaneensags 6 31 Windows 2000NT X P seereis enrian E E EE R A T 3 2 Checking Updating Your Computer s IP Address cccccccseeeeecaeeeeeeneeeeeeeeeeeesaaeeeesaaeeeesanes 9 3 3 Testing the Connection to the ZYAIR ccccccccecceeceeeeeeeeeeeeeeseeeeesaeeeeesseeseeessaeseeeseeeeesaeeeeeegs 9 AAS OIG TG ZV AR ries ceircd coma eree E O EE E E ESES 10 4 1 Accessing the ZyAIR via the Web Configurator ccccceecccceseeeeeceeeeeeeeeeeeesaaeeeeeaeeeeeanees 10 4 2 Common Screen Command BultONns cc ecccccceeeceeeeeeeeeeeeeeeeseeeeeeeeeeseeeseeeeeeeeeeeeeaeeeeeseaes 13 5 Configuring the ZyAIR Using the Wizard ccccceeeeeeeeseeneeeseeseeeseeseeeseeneeeeeeneesseaneeeseannees 13 5 1 Test Your Internet CONNECTION cccccccsececcseseeeceesseecceaseeecseeeece
10. ault ZyAIR IP address Fie Edit View Favorites Tools Help qm Back fe it Ai KA Search Se Favorites E Media Address 192 166 1 1 2 The default password 1234 is already in the password field in non readable format Click Login to proceed to a screen asking you to change your password Click Reset to revert to the default password in the password field 10 ZyAIR G 2000 Plus Quick Start Guide ZyAIR G 2000PLUS Saale a Sern Default password Password J It is highly recommended you change the default password Enter a new password retype it to confirm and click Apply alternatively click Ignore to proceed to the Replace Factory Default Certificate screen If you do not change the password the following screen appears every time you login Use this screen to change the password Change default New Password Se Retype to Confirm Click Apply in the Replace Factory Default Certificate screen to create a certificate using your ZyAIR s MAC address that will be specific to this device alternatively click Ignore to proceed to the MAIN MENU screen if you do not want to change the certificate now 11 ZyAIR G 2000 Plus Quick Start Guide Replace Factory Default Certificate The factory default certificate is common to all ZyAIR models Click Apply to create a certificate using your ZyAIR s MAC address that will be specific to this device You
11. ess field as 0 0 0 0 DNS Server Address Assignment Select From ISP if your ISP dynamically assigns DNS server information and the ZyAIR s WAN IP address The field to the right displays the read only DNS server IP address that the ISP assigns If you chose From ISP but the ZyAIR has a fixed WAN IP address From ISP changes to None after you click Next If you chose From ISP for the second or third DNS server but the ISP does not provide a second or third IP address From ISP changes to None after you click Next Select User Defined if you have the IP address of a DNS server Enter the DNS server s IP address in the field to the right If you chose User Defined but leave the IP address set to 0 0 0 0 User Defined changes to None after you click Next If you set a second choice to User Defined and enter the same IP address the second User Defined changes to None after you click Next Select None if you do not want to configure DNS servers If you do not configure a system DNS server you must use IP addresses when configuring VPN DDNS and the timeserver WAN MAC Address The WAN MAC address field allows users to configure the WAN port s MAC address by either using the factory default or cloning the MAC address from a computer on your LAN Select Factory Default to use the factory assigned default MAC address Alternatively select Spoof this Computer s MAC address IP Address and enter the IP address of the computer on the LAN w
12. hose MAC address you are cloning Click Next to continue Click Finish to save and complete the wizard setup 16 ZyAIR G 2000 Plus Quick Start Guide Please Click the Finish Button to Complete the Wizard Setup lf you are currently using a Wireless PC card to access this router AND you made changes to the Name SSID then you will need to make the same changes to your Wireless PC card AFTER you click the Finish Button Once the changes have been made to the Wireless PC card you will be able to connect back to the router and continue the configuration process Back Finish Congratulations The Internet access wizard configuration is complete Check our exciting range of ZyXEL products at http www zyxel com Having Internet Access problems 1 Recheck your settings in this wizard 2 If your wizard entries are correct but still cannot access the Internet then check that your ISP account is active and that the settings you entered in the wizard are correct If you still have problems please contact customer support Note If you are currently using a Wireless PC card to access this router AND you made changes to the Name SSID then you will need to make the same changes to your Wireless PC card AFTER you click the Finish button Once the changes have been made to the Wireless PC card you will be able to connect back to the router and continue the configuration process This is the final wizard screen Yo
13. ice network nok atus Disable this network device Repair ag Control Panel amp Repair this connection Bridge Connections Network m Rename this connection Connections view status of this connection Change settings of this connection Create Shortcut See Also Properties Game we Windows Update Controllers Figure 4 Network Connection Figure 3 Control Panel ZyAIR G 2000 Plus Quick Start Guide 4 Select Internet Protocol TCP IP and 5 Select Use the following IP Address and then click Properties fill in an IP address between Local Area Connection Properties 192 168 1 3 and 192 168 1 254 General Authentication Advanced 6 Type 255 255 255 0 as the Subnet mask 1 Connect uzing T Click Advanced BM Accton EN12070 Tx PCI Fast Ethemet Adapter Internet Protocol TCP IP Properties General This connection uses the following tems El Client for Microsoft Networks ml File and Printer Sharing for Microsoft Networks Joa Ea Heg You can get F settings assigned automatically if your network supports thie capability Othenvise you need to ask your network administrator for the appropriate IF settings O Obtain an IP address automatically Use the following IP address Caman 1 IP address 192 168 1 3 Description Subnet mask 255 255 255 0 Transmission Control Protocollntenmnet Protocol The default z Wide area network protocol that provides communication acr
14. l has reinforcing metal in its structure Install another access point to circumvent this problem Floors usually have metal girders and metal reinforcing struts that interfere with WLAN transmission 21 ZyAIR G 2000 Plus Quick Start Guide Pf OBLEM CORRECTIVE ACTION cannot access the Make sure the IP addresses and subnet masks of the ZyAIR and the computer are in web configurator the same IP address range For example if the ZyAIR is using the default IP address and subnet mask check that the IP address of the computer is in the range 192 168 1 2 192 168 1 254 and the subnet mask is 255 255 255 0 Refer to the Setting Up Your Computer s IP Address section If you change the ZyAIR default IP address then enter the new IP address as the web site address The default password is 1234 If you have changed the password and have now forgotten it you will need to reset the ZyAIR Refer to the User s Guide for how to use the RESET button cannot ping any lf all of the LAN LEDs are off check the cables between the ZyAIR and your computer on the computer or hub LAN Verify that the IP address and the subnet mask of the ZyAIR and the computers are on the same IP address range cannot geta WAN The WAN IP is provided after the ISP verifies the MAC address host name or user IP address from the ID a Find out the verification method used by your ISP and configure the corresponding fields cannot acces
15. n Server IP Address User Name Password User Name Password Your WAN IP Address PPTP Server IP Address Connection ID if required L PPPoE PPPoE Service Name User Name Password ZyAIR G 2000 Plus Quick Start Guide 2 Hardware Connections 2 1 Side Panel and Connections a Figure 1 ZyAIR Side Panel and Connections LABEL DESCRIPTION Use an Ethernet cable to connect at least one computer for initial ZyAIR configuration These ports are auto negotiating can connect at 10 or 100Mbps and auto crossover automatically adjust to the type of Ethernet cable you use straight through or crossover LAN WAN Connect your cable DSL modem to this port with the cable that came with your modem to the User s Guide RESET You only need to use this button if you ve forgotten the ZyAIR s password It returns the ZyAIR to the factory defaults password is 1234 and LAN IP address 192 168 1 1 Refer After you ve made the connections connect the power cable to a power supply and look at the front panel LEDs POWER Connect the end of the included power adaptor use only this adaptor to this power 12VDC socket Use only the included power adaptor 2 2 The LED Display The PWR LED turns steady on when the power adaptor 1s connected The SYS LED blinks while performing system testing and then turns steady on if the testing is successful The link LED and the ZyAIR LED turn steady on while the wireless card on
16. oss diverse interconnected networks Default gateway C Show icon in notification area when connected Use the following ONS server addresses Prefered DHS server 5 Alternate DONS server Figure 5 Local Area Connection Properties 3 Figure 6 Internet Protocol Properties 8 Remove any previously installed gateways in the IP Settings tab and click OK to go back to the Internet Protocol TCP IP Properties screen See the appendices for information on configuring DNS server addresses ZyAIR G 2000 Plus Quick Start Guide Adyanced ICP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask 192 168 1 3 255 255 255 0 No gateways Pr tault gateways configured Gateway Metric Automatic metric Figure 7 Advanced TCP IP Settings 9 Click OK to close the Internet Protocol TCP IP Properties window 10 Click Close OK in Windows 2000 NT to close the Local Area Connection Properties window 11 Close the Network Connections window Network and Dial up Connections in Windows 2000 NT 3 2 Checking Updating Your Computer s IP Address 1 In the computer click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER to verify that your computer s static IP address is in the correct subnet in the range between 192 168 1 2 and 192 168 1 254 if using the default ZyAIR LAN IP address Alternatively to have the
17. s the Make sure the ZyAIR is turned on and connected to the network Internet pi Make sure you entered your username correctly A username may be case sensitive 22
18. the ZyAIR 1s working The LAN and WAN LEDs turn on if they are properly connected Refer to the User s Guide for more detailed LED descriptions ZyAIR G 2000 Plus Quick Start Guide Figure 2 ZyAIR Front Panel Table 1 ZyAIR Front Panel LED Description LED COLOR STATUS DESCRIPTION ZyAIR Blue Blinking ZyAIR is sending receiving data through the wireless LAN Breathing ZyAIR G 2000 Plus Quick Start Guide Table 1 ZyAIR Front Panel LED Description The ZyAIR is ready but is not sending receiving data Pf B The LED has been disabled in the web configurator or SMT Green The ZyAIR has a successful 10Mbps Ethernet connection The ZyAIR is sending receiving data The ZyAIR is sending receiving data For The ZyAIR doesnot have a WAN connesion Green The ZyAIR has a successful 10Mbps WAN connection The ZyAIR is sending receiving data Orange The ZyAIR has a successful 100Mbps WAN connection The ZyAIR is sending receiving data ss fon MhezyaRisnotreagyornas matuncioned eon On The ZAR istunctoning popoy free omo mezem ooo PWR oE The ZyAIR is not receiving power The ZyAIR is receiving power To access the ZyAIR configure your computer s IP address and subnet mask to be in the same range as the ZyAIR s The default IP address of the ZyAIR is 192 168 1 1 3 Set Up Your Computer s IP Address The ZyAIR is already set up to assign your computer an IP address Use this section to set up
19. u may return to the Main Menu and continue to configure your ZyAIR Change the wireless parameter settings in the wireless stations to match those of the ZyAIR Refer to the User s Guide for your wireless adapter 17 ZyAIR G 2000 Plus Quick Start Guide 5 1 Test Your Internet Connection Launch your web browser and navigate to www zyxel com You don t need a dial up program such as Dial Up Networking Internet access is just the beginning Refer to the User s Guide for more detailed information on the complete range of ZyAIR features 6 Hardware Installation 6 1 Attaching Antennas Follow the steps below to connect the supplied antennas 1 Locate the antenna connectors on the sides of your ZyAIR 2 Screw the antennas clockwise onto the antenna connectors The antennas should be perpendicular to the ground and parallel to each other Make sure the antennas are securely screwed onto the antenna connectors Figure 8 Attaching Antennas 6 2 Hardware Mounting Installation In general the best location for the access point is at the center of your intended wireless coverage area For better performance mount the ZyAIR high up free of obstructions 18 ZyAIR G 2000 Plus Quick Start Guide Free standing Place your ZyAIR on a flat level surface on a desk or shelf that is strong enough to support the weight of the ZyAIR with connection cables 1 Follow the steps to position your ZyAIR on a level surface You can
20. useecseaseeessadeeessageeesseneeeess 18 6 Hardware INSTANAUON s aisscsicestascscatencetiausnasdcxnnnssacansaaneitensawedcanaaaes cevanseisnSanectsausnnebeaisexieicaiaeasateds 18 Saal urs 619 a 0W2 g 219 eee en ee ene Oe ee en eee E eee eee ee ee eee 18 6 2 Hardware Mounting Installation ccccceccccseececeeeeceeeeeseeeeeseeeeeseeeeesaueessaeesseeeseeeeeseueeeaees 18 7 TFOUDICS MO OUI G siinsamas 21 Procedure to View a Product s Certification s 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page ZyAIR G 2000 Plus Quick Start Guide 1 Introducing the ZyAIR The ZyAIR G 2000 Plus is a broadband sharing gateway with a built in wireless LAN access point and four port switch that makes it easy for people to set up a small home office network and share Internet access via a broadband cable DSL modem Key features of the ZyAIR include 802 1x wireless LAN security WPA Wi Fi Protected Access internal RADIUS server firewall remote management and UPnP See your User s Guide for more details on all ZyAIR features You should have an Internet account already set up and have been given most of the following information INTERNET ACCOUNT CHECKLIST Your device s WAN IP Address if given _ Encapsulation choose one below O Ethernet Service Type eeseses _ Logi
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