Zebra Desktop T402 User's Manual
Contents
1. 203 mm past the peel bar refer to Figure 13 10 Place the media hanger into the two mounting slots refer to Figure 14 11 Remove approximately 6 152 4 mm of labels from the backing 12 Insert the label backing into the peel off feed slot refer to Figure 15 Continue to feed the label backing until it comes out of the bottom slot Media Guides Figure 13 12 Figure 14 Peel Off Feed Slot Figure 15 13 13 14 15 16 14 Gently pull the label backing to remove any slack in the media Close the printhead by pressing down at both arrows refer to Figure 16 Close the top cover Activate the label taken sensor by pushing in on the top of the sensor housing until it locks into position refer to Figure 17 Turn on the printer or press the feed button if the printer is already on see Auto Calibration on page 25 for more information Figure 17 Cutter M ode optional 1 2 16 Unlatch the top cover by pressing the two green release levers refer to Figure 18 Then lift the top cover to expose the media compartment Insert one end of the media hanger into one of the media supply guides refer to Figure 19 Place the roll of media onto the media hanger Place the second media supply guide onto the other end of the media hanger refer to Figure 19 NOTES The media roll must b2. 29 na the Parallel Pork lt a oe 29 Via Me SONAL Pon oso ne nn 29 UME ZPLID ora o a ERE 30 Adjusting the Print Width o ee 30 30 a Adjusting the Prnt Darkness 30 o Adjusting the Print Speed Troubleshooting What the Status LED 1s Telling You o RR 31 Print Quality Problems u RR EA 32 Manual Calibration usa Han re RS 34 Troubleshooting Tests 204 cero mm 35 Printing a Configuration Label 35 Rocdlbfalon e 35 Resetting the Factory Default Values 36 Communications Diagnostics o 36 Feed Button Modes sss so go om t Re m 37 M aintenance 9 ois aeree Evae le ODE EMO LS Be 39 LUNETA Sor ee RADON A ss 39 Pate Lists o toes i eue WX e Reed coe oe 4l Replacing the Printhead lt e aoso ceca R Ree 44 ir cb ee E a a 45 o AR ear tae 45 E 00 a A Se S Ue USC ea 46 191110 BAEC ONE e we R 4 Physical Environmental Electrical 47 Apency Approval s
3. aan ae re 48 ODDODS zuo Dia li RU ek wa ke 48 Serial RS 232 Connector Technical Information 49 Interconnecting to DTE Devices o 49 Interconnecting to DCE DEVICES zo RR as 49 Parallel Interface Technical Information 52 Index Introduction Hello Thank you for choosing the Zebra 7402 Printer This rugged little printer is certain to become a productive and efficient addition to your workplace n This user s guide gives you all the information you will need to operate and maintain the printer n To create and print label formats take a look at the ZPL II Programming Guide part 46530L If one was not ordered with your printer simply call your distributor or visit our web site at www zebra com NOTE Many printer settings may also be controlled by your printer s driver or label preparation software Refer to the driver or software documentation for more information What s in the Box Quick Product Reference Support Services Brochure N gt Ribbon Core ja Sample Roll of Ribbon lt Sample SS Roll of Media Se Registration Card Unpacking and Inspection Inspect the printer for possible shipping damage n Check all exterior surfaces for damage n Raise the top cover refer to Loading the Media on page 5 and inspect the media compartment for damage In case shipping is required save the carton and all p
4. command in the ZPL II Programming Guide Verify that the Label Top LT command is correctly set for your application consult the ZPL IT Programming Guide label format was sent to but not recognized by the printer n n Is the printer in pause mode If so press the feed button If the status LED is on or flashing refer to What the Status LED is Telling You on page 31 Make sure the data cable is correctly installed A communications problem has occurred First make sure that the correct communications port on the computer is selected Next verify that the same handshaking is in use by both the printer and the computer Then ensure that the baud rates of the printer and the computer match Refer to Communicating with the Printer on page 29 33 M anual Calibration A manual calibration should be performed whenever you are using pre printed labels or label backing or 11 the printer will not correctly auto calibrate 1 Turn on the printer power 2 Remove approximately 6 152 mm of labels from a section of backing material Load the media so that only the backing material is threaded through the printer and under the printhead 3 Use the Media Tracking MN command to select the appropriate media type refer to the ZPL II Programming Guide 4 Press and hold the feed button until the green status LED flashes once then twice Release the feed button 5 The printer will set the media sensor for t
5. reseller for more information Printhead Manually rotate the platen roller Clean it thoroughly with Platen roller 70 isopropyl alcohol and a cotton swab or lint free cloth Clean it thoroughly with 70 isopropyl alcohol and a cotton swab A heeded Clean it thoroughly with 70 isopropyl alcohol and a cotton swab A needed Turn the printer power off Use tweezers to remove the media Never use solutions or solvents to clean the blade as blade lubrication and sharpness may be effected Cutter As needed Exterior Water dampened cloth As needed Interior Brush air blow As needed Lubrication A CAUTION No lubricating agents of any kind should be used on this printer Some commercially available lubricants if used will damage the finish and the mechanical parts inside the printer 39 Figure 35 40 Parts List Refer to Figure 35 Part Description Number Ribbon Detector Sensor Kit set of 3 105903 026 Printhead Assembly 4 105950 020 Printhead Cable set of 5 105903 028 Media Gap Sensor Kit 4 set of 2 105903 029 PE Motor 105903 132 ER Main Logic Board Maintenance Kit 52050M Peel Off Sensor Assembly set of 3 105903 039 Cutter 105903 073 Universal Power Supply Assembly 90 264 VAC 47 63 Hz 808080 001 Power Cord 110V set of 5 105950 038 Power Cord 230V UK set of 5 105950 040 8M FLASH Memory w Real Time Clock Option Kit 52054 Quick
6. turn on the power The printer prints out a listing of its current configuration see Figure 33 After printing the label the printer automatically enters a diagnostic mode in which the printer prints out a literal representation see Figure 34 of all data subsequently received To exit the diagnostic mode and resume printing turn off and then turn on the printer Power On Modes With the printer power on and top cover closed press and hold the feed button for several seconds The green status LED will flash a number of times in sequence The explanation at the right Action shows what happens when you release the key after the specific number of flashes Flash Sequence A configuration label prints The media sensor calibrates and a media sensor profile prints see Manual Calibration and Figure 32 on page 34 To reset the communications parameters Press and release the feed button while the LED flashes The serial communication parameters reset to 9600 baud 8 bits per character no parity 1 stop bit and XON XOFF For autobaud synchronization Send a ZPL Il format to the printer while the LED flashes When the printer and host are synchronized the LED changes to solid green Note No labels print during autobaud synchronization Resets the factory defaults auto calibrates and saves settings into memory The print width calibrates While the status LED alternately flashes green and yellow a series of stacking rectangl
7. C1 XON and DC3 XOFF The DTR control lead will have no effect Interconnecting to DTE Devices The printer is configured as data terminal equipment DTE To connect the printer to other DTE devices such as the serial port of a personal computer use an RS 232 null modem crossover cable Figure 38 shows the required cable connections Interconnecting to DCE Devices When the printer is connected via its RS 232 interface to data communication equipment DCE such as a modem a STANDARD RS 232 straight through interface cable must be used Figure 39 shows the connections required for this cable 49 50 Connecting the Printer to a DTE Device DB 25S DB 9P Connector Connector to DTE Device PC to Printer NN NSosouRrwmn vosouRrwmNH 08 5 08 6 Connector Connector to DTE Device PC to Printer 1 2 3 4 5 6 7 8 9 WO 0 od O E LUK Figure 38 Connecting the Printer to a DCE Device 08 255 DB 9P Connector Connector to DCE Device to Printer RXD 2 3 xD 4 5 6 7 8 20 22 DB 9S DB 9P Connector Connector to DCE Device to Printer DCD TXD RXD DSR GND DTR CTS RTS D 00 OY Ul E UJ D 00 OY Ul E NJ Figure 39 51 Parallel Interface Technical Information 1 nStrobe HostClk Data Bits 1 8 nACK PtrCIK Busy PtrBusy Pi
8. E 1402 When it s on the li Stripe Series Thermal Transfer Printer User s Guide 20 1402 Stripe Series Thermal Transfer Printer User s Guide WINNER APEX Rev 3 m Customer order 52007L 27 Manufacturer part 52007LB Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and signs are subject to change without notice FCC Compliance Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful i
9. Industrial use if no unauthorized change is made in the equipment and if the equipment is properly maintained and operated CH 1 fica Contents Introduction lo p aa TT Tm 1 WIL SME E 22 TEESE ee eA a 1 Unpacking and Inspection wt sss sks scsi 2 Reporting Damages ceo STORES E 2 DC Power SUPRA 3 Printer Overview illustration 4 Getting Ready to Print Loading the Media 2222249 3e EAS 5 Taan ON Mode suus oomen ee 5 PeelOi Mode zuo See eR RE 10 Cutter Mode ox ass ek ee 16 Paa K Melle as Sea ala RUE RUE Da 20 LesdiglieREBDON scc A a 22 Removing the R bban s 2 0 sos e 24 Auto 1 y oi means 9 EUR UR EUR 25 Operator Contool oras cora a R 26 Power SWC uos beue Re RUE ek 26 66 0 BUS R 26 SUSE lar A ee d 26 Printing a Test Label 34 su Se ko 27 Hooking Up the Printer and Computer 27 Serial RS 232 Interface Requirements 27 Parallel Interface Requirements 28 Serial and Parallel Cabling Requirements 28 Communicating with the Printer 2 2 es
10. REFIX les CHAR ZPL MODE CALIBRATION MEDIA POWER UP CALIBRATION HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION WEB S MEDIA S RIBBON S MARK S MARK MED S MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE HARDWARE ID CONFIGURATION RAM MEMORY CARD ONBOARD FLASH OPTION FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 33 35 Resetting the Factory Default Values Sometimes resetting the printer to the factory defaults solves some of the problems Follow the four flash sequence instructions in Feed Button Modes on page 37 Communications Diagnostics If there is a problem transferring data between the computer and printer try putting the printer in the communications diagnostics mode The printer will print the ASCII characters and their respective hexidecimal values see Figure 34 for any data received from the host computer To find out how refer to the power off mode procedure in Feed Button Modes on page 37 FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO0 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30 die E SS de 29 39 39 39 2D 39 39 39 39 5E 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 30 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Figure 34 36 Feed Button Modes Power Off Mode Communications Diagnostics Mode With the printer power off press and hold the feed button while you
11. Reference Guide 52008L 41 42 Figure 36 Refer to Figure 36 Number 1 Print Mechanism Assembly 105903 131 Upper Frame w Ribbon Handler Kit 105903 049 3 Lower Frame Kit 105903 050 Rubber Foot Kit set of 100 105903 019 5 Option Port Cover set of 20 105903 051 Media Roll Holder Kit set of 5 105903 065 7 4 Notched Ribbon Core 105903 053 Battery Pack Adapter Plate 105903 022 Not Ribbon Clutch Assembly 105903 080 Shown Printhead Tension Bar 105903 082 Hardware Kit 105903 079 43 Replacing the Printhead Refer to Figure 37 1 2 44 Release the printhead by pulling the printhead release lever toward you Lift the printhead until you feel it lock into place Be careful not to force the printhead past this position Remove the screw that secures the printhead to the upper frame Remove the printhead wire harness connector from the receptacle Insert the printhead wire harness connector into the receptacle of the new printhead Make sure the connector is fully seated in the receptacle Correctly position the printhead into the upper frame While holding the printhead in place reinstall the screw that secures the printhead to the upper frame Harness Connector Figure 37 Specifications NOTE Printer specifications are subject to change without notice Printing Specifications Print Density 203 d
12. Serial communications between the printer and the host computer can be set by either autobaud synchronization or the SC command Autobaud Autobaud synchronization allows the printer to automatically match the communications parameters of the host computer To autobaud 1 Press and hold the feed button until the green status LED flashes once twice then three times 2 While the status LED flashes send a ZPL II format to the printer 3 When the printer and host are synchronized the LED changes to solid green No labels will print during autobaud synchronization SC Use the Set Communications ASC command to change the communications settings on the printer 1 With the host computer set at the same communications settings as the printer send the SC command to change the printer to the desired settings 2 Change the host computer settings to match the printer settings Refer to the ZPL II Programming Guide for more information about this command Setting the Communications Parameters To reset the communications parameters on the printer to the factory defaults 9600 baud 8 bit word length no parity 1 stop bit and XON XOFF do the following 1 Press and hold the feed button until the green status LED flashes once twice and then three times 2 While the status LED flashes press the feed button Via the Parallel Port Typically no setup is required once the cable is plugged in If you should encounte
13. You on page 31 Switch Figure 30 Printing a Test Label Before you connect the printer to your computer make sure that the printer is in proper working order You can do this by printing a configuration label 1 Make sure the media is properly loaded and the top cover of the printer is closed Then turn the printer power on if you have not already done so 2 When the status LED is solid green press and hold the feed button until the status LED flashes once 3 Release the feed button A configuration label will print If you cannot get this label to print refer to Troubleshooting Hooking Up the Printer and Computer 4 CAUTION The power supply barrel connector must be L inserted into the power supply receptacle on the back of the printer before connecting or disconnecting the communications cables If necessary refer to Figure 1 This printer comes with both a nine pin Electronics Industries Association EIA RS 232 serial data interface and an IEEE 1284 bidirectional parallel data interface In either case you must supply the required interface cable for your application 4 CAUTION This printer complies with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class B limits Serial RS 232 Interface Requirements The required cable must have a nine pin D typ
14. acking material Reporting Damage If you discover shipping damage n Immediately notify and file a damage report with the shipping company Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy n Keep the carton and all packing material for inspection n Notify your authorized reseller WARNING NEVER OPERATE THE PRINTER AND POWER 1 SUPPLY IN AN AREA WHERE THEY CAN GET WET PERSONAL INJURY COULD RESULT DC Power Supply Refer to Figure 1 1 The DC power supply has a barrel connector on one end that must be inserted into the power supply receptacle on the back of the printer 2 Insert the separate AC power cord into the power supply 3 Plug the other end of the cord into an appropriate AC electrical outlet gt 00 S Plug 7 LA Varies by 1 Country T E j AC Barrel Power Connector Cord Power Switch Power Supply Power Supply Receptacle Figure 1 Printer Overview Sensor Housing Media Supply Guides Ribbon Core a PN Media Hanger Media Guides Printhead Release Lever Printhead Roller Getting Ready to Print Loading the Media You can operate this printer in three different modes tear off peel off or with a cutter
15. and ribbon supply slot 1 2 22 Open the top cover Install an empty ribbon core notched end to the right as shown in Figure 27 This becomes the ribbon take up spindle Remove the tape that secures the leader on the new roll of ribbon Install the ribbon roll on the ribbon supply spindle refer to Figure 27 Make sure the ribbon unwinds over the top of the roll and feeds toward the back of the printer Open the printhead by pulling the printhead release lever toward you Lift the printhead until you feel it lock into place Be careful not to force the printhead past this position Thread the ribbon leader into the ribbon supply slot refer to Figure 26 for the location of the supply slot Wrap the ribbon leader around the printhead refer to Figure 28 Then affix the ribbon leader to the ribbon take up spindle with tape Wind the ribbon onto the ribbon take up spindle until the ribbon leader is no longer visible Figure 26 Supply Spindle Take Up Spindle Printhead Figure 28 23 10 Close the printhead by pressing down at both arrows 11 Close the top cover and turn on the printer or press the feed button if the printer is already on see Auto Calibration on page 25 for more information Removing the Ribbon 1 Open the printhead 2 Cut the ribbon below the ribbon take up spindle refer to Figure 29 3 Remove the roll of unused rib
16. anfold 20 Peel off mode 10 Tear off mode 5 0 Operator controls 26 OPHONS so 48 D Parallel connector pinouts 52 Parts WSL x s 41 Peel off mode 10 Pinouts Parallel x22 52 58191 uus Xx 49 Power switch 26 Print darkness adjusting 30 37 Print speed adjusting 30 Print width adjusting 30 37 Printhead replacing 44 R Removing the ribbon 24 Repair parts 41 Replacing the printhead 44 Reporting damage shipping 2 Ribbon Lo dimg coco 22 Removing 24 54 S Serial connector pinouts 49 Set communications ASC 29 Specifications Font bar code 47 1061 18 22e 46 Physical environmental electrical cocos 47 Pie m 45 Enbbos Sess 45 Status LED 26 31 T Tear off mode 5 Troubleshooting 31 Troubleshooting tests 35 U Unpacking gt 2 Z ZPLJIT 30 ZPL II Programming Guide 0 K Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Custo
17. bon Hint Tape the end of the ribbon to prevent the roll from 4 unwrapping 4 Remove the ribbon take up spindle Remove and discard the spent ribbon from the core 5 Keep the core for future use Take Up Spindle Figure 29 24 Auto Calibration NOTE If you are using pre printed labels pre printed label backing or continuous media see Manual Calibration on page 34 An auto calibration is performed when the printer is turned on if media is loaded or after an error is cleared When it is auto calibrating the printer sets the sensor levels for and determines the length of the label you are using If the status LED flashes red refer to Manual Calibration on page 34 25 Operator Controls Refer to Figure 30 Power Switch n Press to turn on and turn off the printer VE CAUTION The power should be turned off before connecting or disconnecting the communications and power cables Feed Button n n n n Forces the printer to feed one blank label When printing puts the printer into a pause condition Takes the printer out of a pause condition The printer is put into pause by either a ZPL II command or an error condition See What the Status LED is Telling You on page 31 Used for printer setup and status see Feed Button Modes on page 37 Status LED n 26 Functions as a printer operational indicator see What the Status LED is Telling
18. e DB 9P male connector on one end which is plugged into the mating DB 95 serial port located on the back of the printer refer to Figure 31 The other end of this serial interface cable connects to a serial port at the host computer Depending on the specific interface requirements this will most likely be a null modem cable For pinout and technical information refer to page 49 27 Parallel Interface Requirements The required cable IEEE 1284 compliant is recommended must have a standard 36 pin parallel connector on one end which is plugged into the parallel port located on the back of the printer refer to Figure 31 The other end of the parallel interface cable connects to the printer connector at the host computer For pinout information refer to page 52 Serial and Parallel Cabling Requirements Data cables must be of fully shielded construction and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable n Keep data cables as short as possible 6 1 83 m recommended n Do not tightly bundle the data cables with power cords n Do not tie the data cables to power wire conduits Connects to Serial Port on Host Computer Port Connects to Parallel Port on Host Computer Figure 31 28 Communicating with the Printer Via the Serial Port
19. e centered on the media hanger The media roll should rest against the smooth side of the media supply guides The textured side marked out should face the outside of the printer The media supply guides should just touch the edges of the roll of media they must not cause pressure or excessive drag on the media roll Place the media roll in the top cover refer to Figure 20 Release the printhead by pulling the printhead release lever toward you refer to Figure 20 1 Lift the printhead refer to Figure 20 2 until you feel it lock into place Be careful not to force the printhead past this position Figure 18 Smooth Side of Textured Media Supply Guide Side Marked OUT E 37 n 1 Media Hanger Supply Guide Figure 19 Printhead Printhead Release Lever 17 8 Refer to Figure 21 Thread the media through the media guides Y NOTE If the media guides must be changed to accommodate the width of the media turn the green media guide adjuster refer to Figure 21 The media guides should just touch but not restrict the edges of the roll 9 Refer to Figure 21 Thread the media through the cutter unit 10 Place the media hanger into the two mounting slots refer to Figure 22 11 Close the printhead by pressing down at both arrows refer to Figure 23 12 Close the top cover and turn on the printer or press the feed button if the printer i
20. eation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Copyrights This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All products and brand names are trademarks of their respective companies All rights reserved O 1999 Zebra Technologies Corporation DECLARATION OF CONFORMITY 1 have determined that the Zebra printers identified as the Stripe Series DA402 and 7402 manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A have been shown to comply with the applicable technical standards of the FCC for Home Office Commercial and
21. ective media black marks must be located in the center of the roll Minimum Black Mark Dimensions v Mark width 0 5 13 mm centered and perpendicular to the edge of the media v Mark length 0 094 2 4 mm parallel to the bottom of the media Font Bar Code Specifications Fonts Available Bar Codes Available 1D Bar Codes Available 2D Rotation Angles CG Triumvirate Bold Condensed scaleable smooth 0 Y Zebra fonts A H GS P V v IBM Code Page 850 International Symbols y Codabar supports ratios of 2 1 to 3 1 v Code 11 v Code 128 USD 8 supports serialization in all subsets and UCC Case Codes y Code 39 supports ratios of 2 1to 3 1 v Code 93 v EAN 8 AN 8 Y EAN 13 AN 13 v EAN 14 UPC A v Codablock v Code 49 v Data Matrix v MaxiCode v Industrial 2 of 5 Standard 2 of 5 Interleaved 2 of 5 supports ratios of 2 1 to 3 1 Modulus 10 Check Digit v LOGMARS v MSI v Plessey v POSTNET v UPC E v UPC EAN Extensions v MicroPDF417 Y PDF 7 v QRcode 0 90 180 and 270 Physical Environmental Electrical Specifications Physical Size L x W x H 9 8 x 7 9 x 6 75 249 mm x 200 mm x 171 mm eight 3 Shipping 7 5 lbs 3 40 kg meritos 40 to 105 F 5 to 41 C Range Relative Humidity Electrical 40 to 140 F 40 to 60 C 10 to 90 non condensing 5 to 95 non condensing External 90 264 VAC 47 63 Hz universal power
22. ert one end of the media hanger into one of the media supply guides refer to Figure 11 Place the roll of media onto the media hanger Place the second media supply guide onto the other end of the media hanger refer to Figure 11 AA NOTES The media roll must be centered on the media hanger 10 The media roll should rest against the smooth side of the media supply guides The textured side marked out should face the outside of the printer The media supply guides should just touch the edges of the roll of media they must not cause pressure or excessive drag on the media roll Place the media roll in the top cover refer to Figure 12 Release the printhead by pulling the printhead release lever toward you refer to Figure 12 1 Lift the printhead refer to Figure 12 2 until you feel it lock into place Be careful not to force the printhead past this position Figure 10 Smooth Side of Media Supply Guide SS EE Media i Hanger Supply Guide Figure 11 Printhead Printhead Release Lever Figure 12 11 8 Refer to Figure 13 Thread the media through the media guides Y NOTE If the media guides must be changed to accommodate the width of the media turn the green media guide adjuster refer to Figure 13 The media guides should just touch but not restrict the edges of the media roll 9 Continue to thread the media until it is approximately 8
23. es print on the label When the rectangle prints to the outer edges of the label press and release the feed button The label width and current communications parameters will be saved into memory Fk The print darkness calibrates A series of nine samples print starting Td with the lightest and ending with the darkest image When the desired REFE print darkness is achieved press and release the feed button The print Toe darkness will be saved into memory KRKKKK Ifthe feed button remains pressed after a 7 flash sequence the printer will ignore the button when it is released 37 Maintenance Cleaning 4 CAUTION Use only the cleaning agents indicated Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer If necessary refer to Figure 2 for part locations Method Interval After allowing the printhead to cool for approximately one minute use 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead Note You do not have to turn off the printer to do this If print quality has not improved after performing this After every procedure try cleaning the printhead with five rolls of Save a Printhead cleaning film This specially coated media or material removes contamination buildup without ribbon damaging the printhead Call your authorized
24. f the roll 6 Place the media roll in the top cover refer to Figure 6 7 Release the printhead by pulling the printhead release lever toward you refer to Figure 6 1 8 Lift the printhead refer to Figure 6 2 until you feel it lock into place Be careful not to force the printhead past this position Smooth Side of Media Supply Guide Figure 4 Labels Figure 5 Printhead Release Lever Figure 6 9 Refer to Figure 7 Thread the media through the media guides NOTE If the media guides must be changed to accommodate the width of the media turn the green media guide adjuster refer to Figure 7 The media guides should just touch but not restrict the edges of the roll 10 Continue to thread the media past the peel bar refer to Figure 7 11 Place the media hanger into the two mounting slots refer to Figure 8 12 Close the printhead by pressing down at both arrows refer to Figure 9 13 Close the top cover and turn on the printer or press the feed button if the printer is already on see Auto Calibration on page 25 for more information Media Guides T V Hn Mounting Slot Peel Off Mode 1 2 Unlatch the top cover by pressing the two green release levers refer to Figure 10 Then lift the top cover to expose the media compartment Ins
25. he label backing being used After it is done making this adjustment the roll will automatically feed until a label is positioned at the printhead 6 A profile of the media sensor settings similar to the example in Figure 32 will print Upon completion the printer will save the new settings in memory and the printer is ready for normal operation 7 Press the feed button One entire blank label should feed If this does 34 not happen try defaulting refer to the four flash sequence in Feed Button Modes on page 37 and recalibrating the printer NOTE Performing a manual calibration disables the auto calibration function To return to auto calibration default the printer see the four flash sequence in Feed Button Modes on page 37 RIBBON RIBBON RIBBON Figure 32 Troubleshooting Tests Printing a Configuration Labe To print out a listing of the printer s current configuration an example is shown in Figure 33 refer to the one flash sequence in Feed Button Modes on page 37 Recalibration Recalibrate the printer if it starts to display unusual symptoms such as skipping labels See Auto Calibration on page 25 PRINTER CONFIGURATION DARKNESS TEAR_OFF PRINT MODE MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS lt gt CONTROL PREFIX lt gt FORMAT P
26. mer order 52007L Manufacturer part 52007LB Zebra Technologies Corporation
27. n Tear off mode allows you to tear off each label or a strip of labels after 1t is printed n In peel off mode the backing material is peeled away from the label as it is printed After this label is removed the next one is printed n In cutter mode the printer automatically cuts the label after it is printed NOTE The cutter is designed to cut through paper labels or the backing between labels not the adhesive backing of the label Adhesive build up on the cutter blade may cause the cutter to jam See page 39 for cutter cleaning instructions Tear Off Mode 1 Unlatch the top cover by pressing the two green release levers refer to Figure 3 Then lift the top cover to expose the media compartment Figure 3 2 Insert one end of the media hanger into one of the media supply guides refer to Figure 4 3 Place the roll of media onto the media hanger 4 Place the second media supply guide onto the other end of the media hanger refer to Figure 4 NOTES The media roll must be centered on the media hanger 1 The media roll should rest against the smooth side of the media supply guides The textured side marked out should face the outside of the printer The media supply guides should just touch the edges of the roll of media they must not cause pressure or excessive drag on the media roll 5 Refer to Figure 5 If you are using labels make sure the media unwinds from the top of the roll Tags unwind from the bottom o
28. nNo Eom 10 12 PError ACKDataReq nAutoFd HostBusy Not Used 16 amp 17 Ground 5V 0 75A Fused 19 30 Ground 1 ninit 3 nFault nDataA vail 33 amp 34 Not Used 35 5V through a 1 8 KQ Resistor 36 nSelectin 1284 active NOTE The maximum current available through the serial and or parallel port is not to exceed a total of 0 75 Amps 52 Index A Adjustments Print darkness 30 Puntspeed s 30 Print width 30 Agency approvals 48 Auto calibration 25 Autobaud 29 8 Calibration AMO lir Oak os 25 Manal g 2 8 e 34 Cleaning WEGE A 30 ENERO aca 39 Interior 39 PELE ss a E a 39 Platen roller 39 Printhead g ga K lt 30 Tear BaF coso 30 Communications parameters SDE ros cs 29 37 Communications diagnostics 36 Configuration label 35 Cutter M de ccoo 16 D Damage shipping Darkness adjusting DCE devices interconnecting Defaulting the printer DTE devices interconnecting F Factory defaults resetting Fanfold media Feed button Feed button modes Inspection L Loading the media Cuttermode Fanfold Peel offmode Tear off mode Loading the ribbon Lubrication 53 M Maintenance parts 41 Manual calibration 34 Media loading Cutter mode 16 F
29. nections from the wall outlet to the power supply and from the power supply to the printer 2 The printer is on 3 The printer has failed its power on self test POST n Ifthe error occurs right after you turn on the printer contact an authorized reseller for assistance There is a shortage of memory n If this error occurs after you have been printing turn the printer power off and on Then resume printing 4 The printer is receiving data n As soon as all of the data has been received the status LED will turn green then the printer automatically resumes operation 31 5 The media or ribbon is not loaded n Load a roll of media or ribbon following the instructions in Loading the Media on page 5 or Loading the Ribbon on page 22 Then press the feed button to resume printing The printhead is open n Close the top cover Then press the feed button to resume printing The cutter is jammed n Turn off the printer and remove any jammed labels from the cutter unit Then turn on the printer to resume printing 6 The printer is paused n Press the feed button to resume printing 7 The printhead is under temperature n Continue printing while the printhead reaches the correct operating temperature The printhead is over temperature n Printing will stop until the printhead cools to an acceptable printing temperature When it does the printer will resume operation 8 FLASH memory is not programmed n Return the
30. nterference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures n Reorient or relocate the receiving antenna n Increase the separation between the equipment and the receiver n Connect the equipment into an outlet on a circuit different than that to which the receiver is connected n Consul the dealer or an experienced Radio TV technician for help NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and Manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the cr
31. ots inch 8 dots mm Print Speed per second Print Width Print Length Registration Tolerance FLASH Memory User Available DRAM Memory User Available Tear off and cutter 1 5 38 mm 2 51 mm and 2 5 64 mm Peel off 1 5 38 mm and 2 51 mm 1 12 to 4 09 28 mm to 104 mm 005 to 22 125 mm to 559 mm with standard memory Horizontal 0 0591 1 5 mm Vertical 0 0393 1 mm Ribbon Specifications Ribbon Width 1 3 33 mm to 4 3 109 mm Ribbon Length Approximately 3600 91 m Ribbon Roll Maximum Outer Diameter 1 39 35 mm Inner Diameter 0 5 13 mm Notched Core Outer Diameter 0 75 19 mm 45 Label Tag Specifications Label Tag Width 1 12 to 4 65 28 mm to 118 mm Label Tag Length Interlabel Gap Label Tag Thickness 0 38 to 22 10 mm to 559 mm with standard memory 0 5 13 mm to 22 559 mm in peel off mode 0 08 to 0 16 2 mm to 4 mm Recommended 0 118 3 mm 003 to 0075 08 mm to 19 mm Max Outer 7 Media Requirements 46 v Use Zebra brand thermal transfer media that is outside wound Media may be reflective black mark sensing or transmissive sensing die cut notched or continuous y For die cut labels use only full auto dies v Notched media must have a 0 5 13 mm wide x 0 094 2 4 mm long cutout located in the center of the roll The refl
32. printer to an authorized reseller Print Quality Problems No print on the label n Are the media and ribbon loaded correctly Follow the instructions in Loading the Media on page 5 and Loading the Ribbon on page 22 The printed image does not look right n The printhead is dirty Clean the printhead according to the instructions on page 39 n The printhead is under temperature n Adjust the print darkness and or print speed Refer to the six flash sequence in Feed Button Modes on page 37 and or the PR and SD commands in the ZPL II Programming Guide n The media being used is incompatible with the printer Be sure to use the recommended media for your application and always use Zebra approved labels and tags 32 There are long tracks of missing print blank vertical lines on several labels n The printhead is dirty Clean the printhead according to the instructions on page 39 The printhead elements are damaged Replace the printhead see Replacing the Printhead on page 44 The printing does not start at the top of the label or misprinting of one to three labels n A The media may not be threaded under the media guides Refer to Loading the Media on page 5 The printer needs to be calibrated Refer to Auto Calibration on page 25 The correct media sensor may not be activated Manual calibration selects the media sensing method for the labels being used refer to the MN
33. r any problems consult the user s guide that came with your computer 29 Using ZPL II For information about creating labels using ZPL II refer to the ZPL II Programming Guide or visit our web site at www zebra com Adjusting the Print Width Print width must be calibrated when n You are using the printer for the first time n There is a change in the width of the media Print width may be set by way of the five flash sequence in Feed Button Modes see page 37 or refer to the Print Width PW command consult your ZPL II Programming Guide Adjusting the Print Darkness The relative darkness setting is controlled by either the six flash sequence in Feed Button Modes see page 37 or the Set Darkness SD command follow the instructions in the ZPL IT Programming Guide Adjusting the Print Speed Print quality is affected by print speed and the media you are using Only by experimenting will you find the optimal mix for your application If you find that the print speed needs to be adjusted refer to the Print Rate APR command in the ZPL II Programming Guide 30 Troubleshooting W hat the Status LED is Telling You Status LED Printer Condition and Color Status Refer to 1 2 3 5 7 Alternately Flashing Green and Red Needs Service 8 Flashing Green Normal Operation a RESOLUTIONS 1 The printer is not receiving power n Have you turned on the printer power n Check power con
34. s already on see Auto Calibration on page 25 for more information Figure 21 18 Mounting Slot Mounting Slot Figure 22 Figure 23 19 Fanfold Media Fanfold media loads from the outside of the printer 1 20 Thread the media through the access slot in the back of the printer refer to Figure 24 Open the top cover Release the printhead by pulling the printhead release lever toward you refer to Figure 24 1 Lift the printhead refer to Figure 24 2 until you feel it lock into place Be careful not to force the printhead past this position Refer to Figure 25 Thread the media through the media guides NOTE If the media guides must be changed to accommodate the width of the media turn the green media guide adjuster refer to Figure 25 The media guides should just touch but not restrict the edges of the roll Continue to thread the media past the peel bar refer to Figure 25 Close the printhead by pressing down at both arrows refer to Figure 25 Close the top cover and turn on the printer or press the feed button if the printer is already on see Auto Calibration on page 25 for more information Printhead Release Lever Figure 24 Figure 25 21 Loading the Ribbon Figure 26 shows the location of the ribbon supply spindle ribbon take up spindle
35. supply Regional line cords are available 47 Agency Approvals n n n O n n n n n UL 544 Medical Equipment Standard Part 42 5 CSA 22 2 No 950 95 Canadian Safety Standard TEC 950 EN 60950 International Safety Standard FCC Class B UL 1950 Domestic Safety Standard 3rd Ed Canadian DOC Class A EN50082 1 1997 International Immunity Standard EN55022 Class B European Electromagnetic Radiation Standard EN61000 3 2 3 Powerline Disturbance AS NZS 3548 Australia EMC CE Compliant EMC Taiwan CB Scheme Documents ptions Cutter Black mark reflective sensor Real time clock with 8MB FLASH memory External ZebraNet 10Base T External ZebraNet PrintServer II 10Base T For details call your authorized reseller 48 Serial RS 232 Connector Technical Information Pin No Description 1 Not used RXD receive data input to the printer TXD transmit data output from the printer DTR data terminal ready output from the printer controls when the host may send data Chassis ground DSR data set ready input to the printer RTS request to send output from the printer always in the ACTIVE condition when the printer is turned on 8 Not used 9 5 V 0 75 A fused NOTES The maximum current available through the serial and or parallel port is not to exceed a total of 0 75 Amps When XON XOFF handshaking is selected data flow is controlled by the ASCII control codes D
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