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Zebra QL 320 User's Manual

1. 3 1 EN 78 7 mm 97 9 mm Y A 1 1 ZA i 0 8 0 8 3 203 2 mm 210 2 mm N SS Y N J Y 4 60 1116 8 mm Figure 18 OvERALL DIMENSIONS Weight w battery 1 65 lbs 75 excluding media Temperature Operating 5 to 122 F 15 to 50 C Storage 13 to 158 F 25 to 70 C Range Relative Humidity Operation 10 to 80 non condensing Storage 10 to 90 non condensing Electrical Battery 7 4V Lithium lon Charger External battery charger 120 230 VAC depending on model selected 40 QL 320 User s Guide Communications Port Signal e name pe Receive Data Transmit Data Clear To Send from host Request To Send set high when printer is ready to accept command data Ground No Connect Data Set Ready low to high transition turns printer on high to low transition turns printer off if enabled Data Terminal Ready set high when printer is on set to battery voltage for S versions Figure 19 COMMUNICATIONS PORT 8 pin Circular DIN QL 320 User s Guide 41 Approvals FCC Part 15 Subpart B Class A Electromagnetic Radiation Standard Built to UL CUL and TUV standards EN50082 1 International Immunity Standard EN55022 Class B European Electromagnetic Radiation Standard Accessories Adjustable shoulder st
2. 21 Bluetooth Networking Overview 23 Wireless Local Area Network WLAN 25 Setting Up the Software 26 Adjustable Shoulder Strap 27 PPP 28 Preventive M aintenance 29 Extending Battery nenene 29 EMM E M E REM 31 Troubleshooting aan 32 Standard Control 32 Optional LCD Control 32 Troubleshooting Topics 33 Troubleshooting Tests iere 34 Printing a Configuration 34 Sample Configuration 35 Communications Diagnostics 37 Calling the Help 37 AL INS 38 Printing Specifications 38 Memory Communications Specifications 38 iv QL 320 User s Guide QL 320 User s Guide Introduction Thank you for choosing our Zebra QL 320 Mobile Printer This rugged printer is sure to become a productive and efficient addi tion to
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4. Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written per mission of Zebra Technologies Corporation Product Improvements Since continuous product improvement is a policy of Zebra Technologies Corporation all ii QL 320 User s Guide M obile Printer Intro DUCTION een 7 Unpacking and Inspection 7 Reporting Damage 7 Getting Ready to 9 Battery ee mt 9 Installing the Battery o ea 9 Charging the Ballery i te es 9 Loading the Media ae ea 10 Installing the Media ii ee 10 Operator Controls een 13 Standard Keypad een 13 ECE Control Panel era 15 Verify the Printer Is Working 18 Printing a Configuration 18 Connecting the Printer 2 1 18 Cable Communications tote terret erts 19 IR Communications aio teet io eec pea 20 SRRF Communications adi 21 Zebra SRRF Network
5. 8 e u e u 8 palio palio palo 9 pelo 9 palo 9 9 6 6 1 12 5 ed j u164 00 1 966c 18 L LLZELOO L 88c o S8cel 18 GL LZELLOO LZELLOO 1d J9QUINN Hed 216 9 098 096 1 1146100 15096 1 21 1118 096 2 11718 10 Jejdepy 15096 096 NOX14L 411 SZOZ Yl 0802 9I90 DI31L seues 0089 8 008 1 7 191 0089 8 008 1 7 191 2 seues 00821 07 187 seues 008 101 187 seues 00 31dS seues 00 1195 1NOO 108WAS 45 QL Series User s Guide Appendices Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application it is recommended that only media produced by Zebra be used These advantages include Consistent quality and reliability of media products Large range of stocked and standard formats n house custom format design service Large production capacity which services the needs of many large and small media consumers including major re tail chains world wide Media products that meet or exceed industry standards For more information call Zebra Technologies Corporation at 1 401 739 5800 and ask to speak to a Media Sales Representa tive 46
6. based on the device serial number Linking From the Terminal to the Printer The linking operation can be activated from either the terminal or the printer If the terminal has a scanner available then the bar coded serial number on the back of every printer can be scanned and used to establish the printers unique address Once the print er s address is established the terminal can then initiate a link to that printer If no scanner is available the user can manually enter QL 320 User s Guide 21 the serial number of the printer however this method is not rec ommended The terminal can only capture the desired printer us ing this type of link The terminal must be programmed to guide the user through scanning the printer serial number bar code then execute an al gorithm which converts the serial number into an address Zebra can provide C source code to licensed OEM customers that han dles the conversion from serial number to address Linking From the Printer to the Terminal When no scanner is available and or no additional software is to be written for the terminal then the linking operation can be ini tiated solely by the printer In this procedure the printer broadcasts a message seeking an available terminal If a terminal hears the broadcast and is avail able it will respond by linking to the printer To insure a secure link the user must perform the link operation far enough away from other operating terminals
7. Fast Blink indicates RF activi Fast Blink indicates no RF link ty on RF equipped units only RF equipped units Fast blink with beeper indi Slow Blink means low battery cates no application loaded Feed Button Press to advance the media one blank label or a software determined length of journal media Power Button Press to turn unit on Press again to turn unit off Function Button Specific functions are under printer application control Figure 8 STANDARD CONTROL PANEL 14 QL 320 User s Guide LCD Control Panel The optional LCD control panel has buttons for the power on off and media feed functions just as in the standard control panel In addition it has two keys which allow easy navigation and selec tion of menu options affecting many printer functions The Scroll button allows scrolling through the various options and settings The Select button allows selection of the option or function displayed on the screen Feed Button Scroll Button Press to advance Press to scroll through the the media one menu choices on the LCD blank label or a software deter mined length of Printer Status Icons journal media Indicates the status of several printer functions Select Button Press to select a menu choice on the LCD Power Button Press to turn unit on Press again to turn unit off LCD See LCD Functions Table for an overview of menu options
8. Print the Local Area Network LAN status Print a Short Range Radio Frequency SRRF status Print a Media supply report The green LED on the left side of the control panel indicates the status of several printer features slowly blinking sequence indicates the printer s battery needs charging Printers with a wireless QuickLink module installed a quick ly blinking sequence indicates the printer has not estab lished a link to either a Local Area Network or a compatible wireless equipped terminal Printers with a wireless QuickLink module installed A steadily lit indicator shows that the printer has established a wireless link either to the LAN or to a compatible terminal A steadily lit green indicator on a non wireless printer is a power on indicator The yellow LED on the right side of the control panel has two indication conditions A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer Printers with a wireless QuickLink module installed a rapid ly blinking LED indicates normal data transmission QL 320 User s Guide 13 A steadily lit yellow LED indicates an error condition This can be caused by one of the following 1 The media cover is not completely closed and latched 2 The printer is out of media Yellow LED Steady Light indicates error Green LED condition out of media or Steady Light indicates power media cover not closed Anne IO
9. QL Series User s Guide Appendices Appendix C Maintenance Supplies In addition to using quality media provided by Zebra it is recom mended that the printer be cleaned as prescribed in the mainte nance section The following items are available for this purpose Cleaning Pen 10 pack Reorder No AN11209 1 Cleaning Kit with Cleaning Pen and Cotton Swabs Reor der No AT702 1 QL Series User s Guide Appendices 47 Appendix D Product Support When calling with a specific problem regarding your printer please have the following information on hand Model number type e g QL 320 Unit serial number Found on the large label on the back of the printer Product Configuration Code PCC 15 digit number found on the small label on the back of the unit Contact the Help Desk at Zebra Technologies Corporation 30 Plan Way Warwick Rhode Island 02886 1012 USA Telephone 1 401 739 5800 Fax 1 401 732 7808 e mail risupport zebra com In Europe Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ United Kingdom Telephone 44 1494 768298 Fax 44 1494 768210 e mail tseurope zebra com Ask for Customer Support 48 QL Series User s Guide Appendices Index A peel off mode 12 tear off mode 12 Accessories 42 Agency ABProyals de Operator Controls 13 B LCD Keypad 15 Battery charging 9 functions displayed 17 while pri
10. determines that Joe s Terminal is permitted to use the print service but only if the correct password is submitted 5 Sandy s Printer queries Joe s Terminal for the password Au thentication 6 Joe s Terminal returns the correct password and the print con nection is established 7 After Joe s Terminal is finished printing it disconnects with Sandy s Printer Some Bluetooth services disconnect automati cally others must be closed manually There are several layers of security in the Bluetooth system so this sequence may not be a completely accurate representation of how your printer may function in a Bluetooth environment For the most part communications using the Bluetooth protocol are initi ated and processed without any operator intervention much like the IrDA system described previously 24 QL 320 User s Guide Wireless Local Area Network WLAN N WARNING Use of the QL 320 will result in exposure to Radio Frequency radiation To conform to FCC HF exposure requirements the printer must be used only in the intended orientation and in the intended manner Printers equipped for Wireless Local Area Network WLAN communications using the industry standard 802 11 or 802 11b protocols are known as QL 320N Printers These printers allow wireless communication as a node within a local area network and its wireless capabilities allow communications from any point within the LAN s perimeter Methods of establishi
11. identified by a small IR logo on the unit s label IR allows wireless commu nications between the printer and the host terminal IR units can also communicate with a cable as detailed above however IR functions are disabled when the cable is plugged in QL 320 units with the IR option can be configured to conform to the standard IrDA communications protocol Linking a Printer to an IrDA Host IrDA compliant terminals will automatically initiate communica tions to the printer First insure that there is a direct line of sight between the printer and the terminal that will be sending data The IR window on the front of the QL 320 must face the corresponding window on the terminal to properly send and receive signals An IrDA compliant terminal will seek out any linkable devices and es tablish communications between them even turning the printer on if necessary 1M 39 Area of IR Window Figure 12 20 QL 320 User s Guide SRRF Communications Both the printer and the device it communicates with must follow either the Bluetooth standard or Zebra s proprietary SRRF proto col The communications protocol is determined by the specific QuickLink module installed in the printer Printers equipped for short range radio frequency communica tions SRRF allow wireless communication with their host termi nals from any direction Reliable transmission distances will vary but usually exceed 1m 39 under worst conditi
12. media compartment with jour nal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed but ton pressed When printing starts release the Feed button The printer will generate a configuration label as shown on Fig ures 17 and 17a 34 QL 320 User s Guide Sample Configuration Label Print Head Test Zebra M 1100 81 CHE FPFF EX2TH1 12 0081 Yu Texting Berory tested ond Baud Bote 15299 BPs Tumecut 1278 Sac Low battery Shgb down DEE End of report Lebra QL Id 17000 12 06 81 Mumber 1 12 737923 End of First Report Unit Serial Number Program Application Number Cha m er La EP 23 10004 B19 Coble Commurkalions iR GPS H 1 Bons halos Xan Xnf F hordears DER B Wires Csrmmmunleatisnis Report appears only on units with wireless options installed Units with no wireless options will print an empty line and resume the report Llow battery Timmoot b Sara par aff Enabled Peripherals installed In this example the LCD display option is not installed FIGURE 17 continued on next page QL 320 User s Guide 35 Sample C
13. memory Tag Length Inter label Gap 08 to 16 12 preferred 2mm to 4 mm 3 mm preferred Label Tag Thickness 0025 to 0065 064 mm to 165 mm Label Roll Size Max Diameter 2 625 66 7 mm O D Inner Core 75 19 mm std 1 38 35 05 mm optional Diameter Use Zebra brand direct thermal media that is outside wound Media may be reflective black mark sensing or transmissive gap sensing die cut continuous or linerless For die cut labels use only full auto dies The reflective media black marks should extend past Media Requirements the centerline of the roll Minimum Black Mark Dimensions Mark width 0 5 12 7mm perpendicular to the edge of the media centered within the width of the roll Mark length 0 094 2 4 mm parallel to the edge of the media Font Bar Code Specifications Fonts Available Five resident scalable and rotatable fonts available from 12 48 pt Downloadable pre scaled fonts via Label Vista software Optional international character sets Codabar UCC EAN 128 Code 39 1D Bar Codes Available Code 93 EAN 8 JAN 8 2 and 5 digit extensions EAN 13 JAN 13 2 and 5 digit extensions Interleaved 2 of 5 MSI Plessey FIM POSTNET UPC A 2 and 5 digit extensions UPC E 2 and 5 digit extensions 2D Bar Codes Available MaxiCode PDF 417 Rotation Angles 0 90 180 and 270 QL 320 User s Guide 39 Physical Environmental Electrical Specifications
14. or Media Cover not closed Steady Fast Blink Normal RF activity Steady Fast Blink No application Beeper Sounds Optional LCD Control Panel The top of the display shows several icons which indicate vari ous printer functions Check the indicator status then refer to the Troubleshooting topic referenced in the chart to resolve the prob lem Steady RF Link established Off No RF Link Flashing Low Battery A Flashing Head latch not closed D Flashing Printer is receiving a file Flashing Out of media Blank Screen n a No application 32 QL 320 User s Guide Troubleshooting Topics 1 No power Check that battery is installed properly Recharge or replace battery as necessary 2 Media does not feed Be sure print head is closed and latched Check spindle holding media for any binding If unit is equipped with label presence sensor Insure most recently printed label is removed Also insure label sensor is not blocked 3 Poor or faded print or C3 flashing Clean print head Check battery and recharge or replace as necessary Check quality of media 4 Partial missing print Check media alignment Clean print head Insure printhead is properly closed and latched 5 Garbled print Check baud rate 6 No print Check baud rate Replace battery Check cable to terminal Establish RF Link Wireless units only or restore LAN associativity QL 320N models only Invalid la
15. so that the printer does not inadvertently capture some other user s terminal Any other terminal that hears the broadcast message from the printer may try to link to it therefore you should insure that only one ter minal is within broadcast range Feedback is available from the printer as to the outcome of the link operation 22 QL 320 User s Guide Bluetooth Networking Overview A Exposure to Radio Frequency Radiation The radiated output power of this internal wireless radio is far below the FCC radio frequency exposure limits Nevertheless this Bluetooth radio must be used in such a manner that the antenna is 2 5 cm or further from the human body The radio and antenna are mounted internally in this printer in such a way that when the printer is used in a standard configuration belt clip soft case shoulder strap the 2 5 cm distance from the users body will be met Do not use the printer in an unauthorized manner The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones Bluetooth is a worldwide standard for the exchange of data be tween two devices via radio frequencies Bluetooth radios are rel atively low powered to help prevent interference with other devices running at similar radio frequencies This limits the range of a Bluetoot
16. your workplace thanks to its innovative design Because it s made by Zebra Technologies Corporation you re assured of world class support for all of your bar code printers software and supplies This user s guide gives you all the information you ll need to operate the QL 320 printer The QL 320 uses the CPL programming language To cre ate and print labels using the CPL language refer to the Mobile Printer Programming Guide and our Label Vista label creation program The QL 320 has an optional interpreter for the ZPL 119 Pro gramming Language which interprets commands up to X 8 firmware The printer must be equipped with the optional memory upgrade and appropriate application in order to use this function ZPL Il Program Guide part 46530L can be used as reference for the ZPL Il label design pro gramming language If either manual was not ordered with the printer simply call your re seller or Zebra Technologies Corporation or visit the Zebra web site Unpacking and Inspection Inspect the printer for possible shipping damage Check all exterior surfaces for damage Open the media cover refer to Loading the Media in the Getting Ready to Print section and inspect the media com partment for damage In case shipping is required save the carton and all packing material Reporting Damage If you discover shipping damage Immediately notify and file a damage report with the ship ping company Zebra Tech
17. 8 4 369 361 5 149 950 5 396 053 5 570 123 6 036 383 4 387 297 5 157 687 5 396 055 5 578 810 6 057 870 4 460 120 5 168 148 5 399 846 5 589 680 6 068 415 4 496 831 5 168 149 5 408 081 5 612 531 6 070 805 4 593 186 5 180 904 5 410 139 5 642 666 6 095 704 4 607 156 5 229 591 5 410 140 5 657 066 6 109 801 4 673 805 5 230 088 5 412 198 5 768 991 6 123 471 4 736 095 5 235 167 5 415 482 5 790 162 6 147 767 4 758 717 5 243 655 5 418 812 5 791 796 6 151 037 4 816 660 5 247 162 5 420 411 5 806 993 6 201 255B1 4 845 350 5 250 791 5 436 440 5 813 343 6 231 253B1 4 896 026 5 250 792 5 444 231 5 816 718 6 261 009 4 897 532 5 262 627 5 449 891 5 820 279 6 261 013 4 923 281 5 267 800 5 449 893 5 848 848 6 267 521 4 933 538 5 280 163 5 468 949 5 860 753 6 270 072B1 4 992 717 5 280 164 5 479 000 5 872 585 6 285 845B1 5 015 833 5 280 498 5 479 002 5 874 980 6 292 595 6 296 032 1 ev Zebra Zebra Technologies Corporation Mobile Printer Center of Excellence 30 Plan Way Warwick RI 02886 1012 U S A Telephone 1 401 739 5800 1 800 556 7266 Facsimile 1 401 732 7808 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 visit our website at www zebra com ISO 2002 SS
18. Figure 9 OPrioNAL LCD PANEL QL 320 User s Guide 15 The top of the screen has a row of status icons which indicate the state of various printer functions Y Indicates that the printer is associated with a wireless Lo cal Area Network LAN This icon is functional only with QL 320N network printers C A flashing icon indicates low battery status You should suspend any printing operations and recharge or re place the battery Pack as soon as is convenient B A flashing icon indicates that the media cover is open or not properly latched DX flashing icon indicates that a file is being downloaded to the printer A flashing icon indicates that the printer does not detect any media This could indicate an out of media condition or improperly loaded media In addition to the status icons the LCD control panel can display many of the printer s settings and functions as text Applications can be written to allow the user to view and or modify these set tings using the scroll and select keys on the display Refer to the LCD Functions Table on the following page for the full set of printer features that can be made available with the LCD panel The LCD has a backlighting option which allows viewing of the screen in a dark environment or provides better contrast in a very bright environment Use of the display backlight will decrease the time the printer will run between charges 16 QL 320 User s Guide LCD Fu
19. able Shoulder Strap Refer to Figure 14 below Snap each end of the shoulder strap into the D rings in the top of the printer Slide the buckle away from or towards the printer until you achieve the desired length Pull Strap here Pull Strap here Hold Buckle to lengthen to shorten Snap in to D rings on printer gt mui m Figure 14 QL 320 User s Guide 27 Belt Clip If the QL 320 is equipped with a belt clip hook the clip over your belt and ensure that the clip is securely attached to the belt The belt clip will pivot to allow you to move freely while wearing the printer Dress cables through this slot Clip printer to belt Printer can pivot freely Figure 15 28 QL 320 User s Guide Preventive M aintenance A WARNING To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Extending Battery Life Never expose the battery to direct sunlight or temperatures over 104 F 40 Always use a Zebra charger designed specifically for Li thium lon batteries Use of any other kind of charger may damage the battery Choose the media that is easiest to burn An authorized Zebra re seller can help you determine the optimum media for your application If you print the same text or graphic on every label consid
20. bel format or command structure put printer in Communications Diagnostic Hex Dump Mode to diagnose problem 7 Reduced battery life Check battery date code if battery is one to two years old short life may be due to normal aging Recondition battery Replace battery 8 Yellow error light or H flashing No application or application corrupted reload program If using wireless communications flashing indicator is normal while data is being transmitted or received continued on next page QL 320 User s Guide 33 9 Yellow error light always on or flashing Check media is loaded and print head is closed and securely latched 10 Skips labels Check media for top of form sense mark or label gap Check that the maximum print field has not been exceeded on label Insure bar or gap sensor is not blocked or malfunctioning 11 Communication Error Check media is loaded head is closed and error light is off Check baud rate Replace cable to terminal 12 Label Jam Open head release latch and media cover Generously apply alcohol to printer in area of jammed label 13 Blank LCD Screen only for units with optional LCD control panel No application loaded or application corrupted reload program Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer s current configuration follow these steps 1 Turn the printer off Load the
21. data received from the host computer To enter Communications Diagnostics Mode 1 Print a configuration label as described on pg 34 5 At the end of 2nd diagnostics report the printer will print Press FEED key to enter DUMP mode 6 Press the FEED key The printer will print Entering DUMP mode Note If the FEED key is not pressed within 3 seconds the printer will print DUMP mode not entered and will resume normal operation 7 At this point the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it and their text repre sentation or if not a printable character Additionally a file with a dmp extension containing the ASCII information will be created and stored in the printer s memory It can be viewed cloned or deleted using the Label Vista applica tion Refer the Label Vista documentation for more information To terminate the Communications Diagnostics Mode and return the printer to normal operations 1 Turn the printer OFF 2 Wait 5 seconds 3 Turn the printer ON Calling the Help Desk If the printer fails to print the configuration label or you encoun ter problems not covered in the Troubleshooting Guide contact the Help Desk Help Desk addresses and phone numbers for your area can be found in Appendix D of this manual The Help Desk will need the following information Model number type e g QL 320 Unit serial number Found on the large
22. dicates the charger is in trickle mode The battery is ready for use rapidly blinking light indicates a problem with the battery The battery may have an internal short or its charge moni toring circuitry may be malfunctioning The battery should not be used any further Battery Packs may be charged either when installed in the printer or when removed A Do not attempt to charge batteries with the LI 72 while printing Attempting to print while charging can result in improperly charged batteries QL 320 User s Guide 9 QL 320 User s Guide QL 320 User s Guide QL 320 User s Guide Operator Controls The QL 320 will come with one of two possible control panels The standard control panel is detailed below and in Figure 8 The optional control panel Figure 9 features an LCD which allows easy display and selection of many printer functions and is de tailed on following pages Standard Keypad The standard keypad has three control buttons and two multi purpose indicators The Power button turns the QL 320 on and off The Feed button advances a length of media which is de termined by the type of media being used Label media will be advanced to the next gap or bar sense marker Journal plain media will be advanced a length determined by the printer s software The Function button is controlled by a printer s specific ap plication to support such functions as Print a battery Level reporting
23. er using a pre printed label Choose the correct print darkness and print speed for your media Use software handshaking XON XOFF whenever possi ble Select Tear Off mode whenever possible Peel Off mode uses more power If your printer has the optional LCD display Use the display backlight only when necessary Turn it off whenever it is not needed The LCD backlight consumes a great deal of pow er Pull the battery out of the printer if the printer won t be used for a day or more and you re not performing a maintenance charge Consider purchasing an extra battery Remember that any rechargeable battery will lose its ability to maintain a charge over time It can only be recharged a finite number of times before it must be replaced QL 320 User s Guide 29 QL 320 User s Guide Cleaning A CAUTION Use only the cleaning agents indicated Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer Never use any sharp objects on the printer mechanism as it could damage the print head Use only the cleaning pen supplied with the printer or a cotton swab saturated with alcohol for cleaning the printer Area Method mena Use the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in Printhead the thin gray line on the printhead Figure 16 If print quality has
24. h device to about 10 meters about 32 feet In order to exchange data two Bluetooth enabled devices must establish a connection Bluetooth software is always running in the background ready to respond to connection requests One device known as the master or the client must request a connec tion with another The second device the slave or the server then accepts or rejects the connection A Bluetooth enabled QL 320 will normally act as a slave but in theory any Bluetooth de vice can be either a master or a slave This miniature network is sometimes referred to as a piconet and can consist of several Bluetooth enabled devices Each Bluetooth QL 320 has a unique Bluetooth Device Address BDA loaded into its Quick Link module when manufactured A Typical Bluetooth Connection Sequence In this simplified sequence Joe s Terminal is a Bluetooth ready hand held terminal running an application that needs access to a printer 1 Joe s Terminal performs a search of its piconet a Device In QL 320 User s Guide 23 quiry and determines that there are four Bluetooth devices in the vicinity 2 Joe s Terminal queries each of the four nearby devices to de termine which services they provide a Service Discovery The Bluetooth enabled QL 320 Sandy s Printer offers the printing ser vice 3 Joe s Terminal sends a print connection request to Sandy s Printer 4 Sandy s Printer evaluates the request and
25. label on the back of the printer also found in the configuration label printout Product Configuration Code PCC 15 digit number found on the small label on the back of the unit QL 320 User s Guide 37 Specifications sr LE NOTE Printer specifications are subject to change without notice Printing Specifications Print Density 203 dots inch 8 dots mm Print Width Up to 2 9 71 2 mm Print Speed 4 per second 101 6 mm per second Print Head Life 1 964 160 50 Km nominal calculated Distance from 571 14 5 mm Print Element 116 dots to Top of Form Memory Communications Specifications Flash Memory 1 MB flash standard 2MB flash optional SRAM Memory 1MB SRAM standard 2 MB SRAM optional Standard RS 232 serial port 8 Pin circular DIN connector Communications Configurable Baud rate from 9600 to 57 6 Kbps parity and data bits Software X ON X OFF or hardware DTR STR communication handshake protocols Infrared wireless link meets IrDA 1 1 communications specifications 2 400 to 115 200 Baud rate Optional Wireless Bluetooth compatible 2 4 GHz SRRF link Communications Optional SRRF frequencies of 916 MHz and 2 4 GHz per Zebra proprietary wireless protocol Optional wireless LAN capabilities comply with 802 11 and 802 11b protocols 38 QL 320 User s Guide Label Specifications Label Tag Width 1 5 to 3 1 38 1 mm to 78 4 mm Max Label 16 406 4 mm with standard
26. nctions Default setting Scroll amp Select Options Sensor Type Print Width Baud Rate Data Bits WLAN ID Label Top Left Position LCD Contrast No activity Timeout Print Darkness Head Temperature Tear off Position Media Type LCD Backlight Factory Reset Resets all to factory set values Factory Set Value 19200 Factory Set Value 000 000 Bar Gap Increase 120 dots max Decrease 120 dots max 9600 19200 32400 d 8 Increase 120 dots max Decrease 120 dots max Increase 120 dots max Decrease 120 dots max Increase Decrease 60 sec 5 min 10 min 30 min Custom Increase 10 max Decrease 10 max Increase 120 dots max Decrease 120 dots max Label Journal On Off Momentary On w time delay No Yes Some parameters such as the WLAN ID number and non standard no activi ty time out values can be set using a PC running Zebra s Label Vista label creation program and a data cable link to the printer QL 320 User s Guide Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal make sure that the printer is in proper working order You can do this by printing a configuration label using the two key reset method If you can t get this label to print refer to Trouble shooting Printing a Configuration Label 1 Turn the printer off Load the media compar
27. ng communica tions to the QL 320 will vary with each LAN application QL 320N printers can be identified the model number on the front of the unit The QL 320N is designed for use with either a shoulder strap and a specially designed soft case or with a belt clip The printer should be oriented on the operator s hip so that printed material is transported away from the operator When the QL 320N is used as designed either the printer s soft case or the belt clip will allow use of the printer in the manner mandated by the FCC QL 320 User s Guide 25 Setting Up the Software The QL 320 uses Zebra s CPL Programming language which was designed for mobile printing applications CPL is fully de scribed in the Mobile Printing Systems Programming Manual which is available in Portable Document Format pdf on line at Zebra s website You can also use Label Vista Zebra s Windows based label creation program which uses a graphical interface to create and edit labels in the CPL language Label Vista is available either on line at Zebra s website or on a CD part number AC15065 1 The QL 320 with its optional memory upgrade can support an interpreter for ZPL 119 the programming language used by Zebra desktop printers To use ZPL Il refer to the ZPL Il Programming Guide If you choose to use a third party label preparation system follow the installation instructions included in the package 26 QL 320 User s Guide Adjust
28. nologies Corporation is not re sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy Keep the carton and all packing material for inspection Notify your authorized Zebra re seller QL 320 User s Guide 7 QL 320 User s Guide Getting Ready to Print Battery Installing the Battery Y D NOTE Batteries are shipped uncharged Remove protective shrink wrap and labels from new battery packs prior to use 1 If the printer is so equipped rotate the Belt Clip to allow ac cess to the Battery compartment 2 Insert the battery into the printer as shown in Figure 2 3 Rock the Battery into the printer as shown until it locks in place When the battery is first installed the Control Panel indicators may briefly turn on and then go off which indicates the battery is not fully charged see Charging the Battery below and Operator Controls Charging the Battery Refer to Figure 3 Your battery charger may look slightly differ ent from the ones illustrated If you are using the LI 72 battery charger 1 Install the battery in the printer and plug the Charger into the appropriate A C wall receptacle Then insert the charge cable into the battery charger jack 2 The charger LED will indicate the status of the charger as follows A steady light indicates the battery is undergoing a fast charge A slow blinking light in
29. not improved after performing this procedure try cleaning the printhead with a Cleaning Pad This specially prepared material removes contamination buildup without damaging the printhead Refer to Appendix C for more information After every five rolls of media or more often if needed Linerless media requires more frequent cleaning Rotate the platen roller and clean it thoroughly with the cleaning pen or Platen Roller 70 isopropyl alcohol and a cotton Figure 16 swab Units with linerless platens No cleaning is necessary Do not use alcohol on linerless platens Peel bar Clean thoroughly with the cleaning pen Figure 16 or 70 isopropyl alcohol and a cotton swab Tear bar Clean thoroughly with the cleaning pen Figure 16 or 70 isopropyl alcohol and a cotton As needed swab Exterior Water dampened cloth Interior Brush air blow Insure the Bar Figure 16 Sensor Gap Sensor and Label Present Sensor windows are free of dust QL 320 User s Guide 31 Troubleshooting Standard Control Panel If the printer is not functioning properly refer to the chart below to find the state of the two LEDs on the Control Panel Then refer to the Troubleshooting topic referenced in the chart to resolve the problem Green LED Yellow LED Indication Ref to Topic Normal Operation and or RF Link established Off Off Power Off Fast Blink Off No RF Link Slow Blink Off Low Battery Steady Steady Out of media
30. nting 9 Standard Keypad 13 Battery installing 9 Battery life tips 29 Belt clip 25 28 Bluetooth Device Address BDA See Communications short range radio frequency SRRF Bluetooth C Charger battery 9 Cleaning Exterior 31 Interior 31 Linerless platen roller 31 Peel bar 31 Platen roller 31 Printhead 31 Sensors 31 Tear bar 31 Communications Connector signals 41 infrared IR 20 SRRF 21 Bluetooth 23 Zebra propietary protocol 21 with a cable 19 Communications diagnostics 37 Configuration label 34 sample printout 35 36 D Damage shipping 7 H Help Desk contacting 37 L Label Vista 17 26 use in troubleshooting 37 LAN See Wireless communica tion Local Area Network M Manual CPL Programming 7 26 ZPL II Programming 7 26 Media loading 10 adjusting for core diameter 11 QL 320 User s Guide Index 49 Patent Information This product and or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275 286 5 017 765 5 304 786 5 479 441 5 909 233 D347 021 5 021 641 5 304 788 5 486 057 5 976 720 D389 178 5 029 183 5 321 246 5 503 483 5 978 004 D430 199 5 047 617 5 335 170 5 504 322 5 995 128 D433 702 5 103 461 5 364 133 5 528 621 5 997 193 3 964 673 5 113 445 5 367 151 5 532 469 6 004 053 4 019 676 5 140 144 5 372 439 5 543 610 6 010 257 4 044 946 5 132 709 5 373 148 5 545 889 6 020 906 4 360 798 5 142 550 5 378 882 5 552 592 6 034 70
31. onfiguration Label continued Fish BANDS Bytes FAH Be ri Bytes Label Widkh 2376 deti 47 m 17314 deta 2164 m Seraars 127 Tr ib Cor 18 Label Present Media Gur DA 3 Thr Cer 145 Bar iM Thr M Cur 121 Tenpir ture 187 Flash Memory Size Maximum Label Size val tage EN o rl Resident Ponts Font Sizes Chang g 8 6 28 8 2 8 1 20 59 Resident Fonts B 7 s 8 3 20 FF 6 b T uff Pre scaled font cpf prm zd tise listed separately APPL Biu Shii Files Loaded in Printer are an Memory will include Pre ARLIAHET CPF scaled or Scalable Fonts 1H Lak Bete Fires Command Language COL Amount of Memory Available fad of Papart Pres FEED bev to Instructions on enterin enter MMF mode 9 Communications Diagnostics Dump Mode Durp mji rot mitral FIGURE 17A 36 QL 320 User s Guide Communications Diagnostics If there s a problem transferring data between the computer and the printer try putting the printer in the Communications Diagnos tics Mode also referred to as the DUMP mode The printer will print the ASCII characters and their and their text representation or the period if not a printable character for any
32. ons SRRF print ers can be identified by reading the printer s model number label on the front of the unit which will show the radio module s identifi cation number and or its operating frequency QL 320 printers equipped with a Bluetooth wireless module will have the Bluetooth logo on the model number label Zebra SRRF Network Overview Zebra s short range RF network operates as a collection of linked pairs of terminals and printers There is no base station or centralized control control of the network is distributed across the entire network Before SRRF operation can begin the QL 320 must be linked to a terminal with a compatible short range radio Linking means that addresses are exchanged between the terminal and the print er Once linked the terminal and the printer become a linked pair and communicate exclusively with each other The terminal and the printer can be turned on and off without affecting the link it re mains valid until another link is deliberately created Thus it is not necessary to perform a link every time that the equipment is used So long as the linked pair is kept together they remain linked in definitely If the linked pair is not stored together then the terminal and printer selected should be linked prior to use Multiple linked pairs can be operated in close quarters and each terminal will only communicate with its linked printer Each SRRF radio module has a unique device address terminal or printer
33. rap Protective soft case Extra battery packs 120 230 VAC battery charger Desk Mount Data cables For details call your authorized Zebra re seller Appendix A Interface Cables Part Number BL11757 000 8 Pin DIN to 9 Pin DB PC Cable This part is also available as a coiled cable under Part Number BL15063 1 For Use With a Personal Computer Pin 9 TXD RXD RTS Pin 1 CTS GND DB 9 Pin DTR Female Plug DSR PC Signals 31 2 2 7 3 8 4 5 5 4 7 6 8 gt RXD CTS RTS GND DSR DTR Shield QL Series User s Guide Appendices e gt Printer Signals 8 Pin Male Plug to printer 43 Appendix A INTERFACE CABLES eur HL HO UO uooJ8d 10 4 9 e 10 6902 L SZ Nd loquu S jeydepy 22258 Ioqui S pesn eq 5 4AO NO AAO NO AG HO UO Jemod N N N N N N Bulyoo7 N N N N Id Uld 8 Id Uld 8 Id Uld 8 Id Uld 8 Id Uld 8 Uld8 Id 8 Id Uld 8 Id Uld 8 Id Uld 8 Iq 8 Iq Uld 8 Iq 8 Id Uld 8 Id Uld 8 10 2 wey ad 6 palio 8 palloo 8 lubens 9 szga Peloo 8 ublens g 2 8
34. tment with jour nal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed but ton pressed When printing starts release the Feed button The unit will print a line of interlocking x characters to insure all elements of the print head are working print out the version of software loaded in the printer and then print two reports The first report indicates model ROM version serial number baud rate etc The second report prints out more detailed infor mation on the printer s configuration and parameter settings If no second report appears there is no application loaded See the Troubleshooting Section for a sample print out and a further dis cission on how to use the configuration label as a diagnostic tool Connecting the Printer The printer must establish communications with a host terminal which sends the data to be printed Communications occur in four basic ways By acable between the printer and its host terminal Linking to a host terminal via Infrared usually by means of the industry standard IrDA protocol By means of a Short Range Radio Frequency SRRF link By means of a wireless LAN Local Area Network This applies to QL 320N Network Printers only 18 QL 320 User s Guide QL 320 User s Guide IR Communications Printers equipped for infrared IR communications are

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