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Xerox XK25C User's Manual

1. 2 Slide the guide to the right until it lightly touches the left edge of the print media NOTE Do not press the guide too tightly to the edge of the print media The guide may bend the media or prevent the media from feeding 3 Ensure that the media is fed into the machine as far as it will go 16 Getting Started Using the Menu Button The Menu button located to the right of the Control Panel Display is used for ink cartridge functions Each function is associated with a message code starting with the letter U When you first press the Menu button you will see the code UOT Repeated pressing of the Menu button will cycle through the codes When you select the function you want press Start to begin the procedure The functions are WE changing cartridge EZ aligning the ink cartridges BIER setting paper size BOE ink nozzle self test cleaning NOTE During any Menu operation if you do not take any action press any buttons for one minute the machine will return to standby mode The Display will then show 001 Changing Ink Cartridges Press the Menu button until you see the code UOT See Installing amp Aligning Ink Cartridges earlier in this section or Section 5 Maintenance Replacing Ink Cartridges for details Aligning Ink Cartridges Press the Menu button repeatedly until you see the code MUPA See Installing amp Aligning Ink Cartridges earlier in this section or Section 5 Maintenanc
2. Job Progress a 39 Cancel Print Printing Microsoft Word cc1_5b_p doc Page 1of1 Alert Copy 1of1 Status Idle Time 0 00 35 Close Help This tab shows the printer status ink levels and print job status The Status tab includes these buttons Cancel Print select this to cancel your print job Pause select this to temporarily interrupt your print job Select again to restart the print job a Print Test Page select this to print a sample page The information area displays which job is printing page and copy counts printing time any alert error messages and status See graphic example above that shows print job progress at 39 and a print time of 35 seconds Maintenance 55 Cleaning the Scanning Glass Carefully wipe the scanning glass with a SOFT DRY CLOTH If the glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface CAUTION Never spray liquid directly onto the scanning glass 56 Maintenance 6 Troubleshooting This section describes WorkCentre troubleshooting for the following problem areas and messages Page Glearihg Jains sete tow ete eG Mes he eo eae 58 Paper Jams While the WorkCentre is Printing 58 Tips for Avoiding Paper Jams 0 ee ce ceeeeeseeeeesneeeeeenteeeeeenaes 59 Display EIT OF CodeS cists tote Get ac
3. Herts AL7 1HE England This system is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorised alteration which includes the addition of new functions or the connection of external devices may impact this certification Please contact your local Xerox Europe representative for a list of approved accessories In order to allow this equipment to operate in proximity to industrial scientific Appendix 81 and medical ISM equipment the external radiation from the ISM equipment may have to be limited or special mitigation measures taken 82 Appendix Energy Star This printer contains advanced energy conservation technology which reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered The energy star problem does not represent EPA endorsement of any product or service Appendix 83 3 3 hole paper 14 A About 29 54 Alert 55 Alignment See Ink cartridge align Alignment sheet 13 52 74 APF See Automatic Paper Feeder Application 15 16 24 26 28 61 64 65 67 68 Automatic Paper Feeder 1 3 8 11 13 16 45 46 49 58 59 61 63 69 70 80 B Bi directional xii 9 74 C Cable xii 2 9 61 62 67 68 72 Calling for Service and Supplies ix 2 Cancel 7 55 See also Stop Cartridge See Ink cartridge Cartr
4. e Normal contrast e Plain paper type e 100 copy size same as original e Single copy e Color mode 5 For other copy features and functions see the next section Using the Copy Menu Features Copying 37 Using the Copy Menu Features This section describes all the WorkCentre features available for copying Use the copy menu buttons to change feature settings before pressing the Start button to begin copying When you press a feature button the light corresponding to the icon selected will turn on To select the next option press the feature button again Adjusting Resolution Each time you press the Resolution button you can choose Best Normal or Draft mode Best mode is good for documents with fine detail The copy quality is very good but the copy speed is slow Normal mode works well for normal documents text Draft mode can be used for fast copying with lower resolution Adjusting Contrast or Color Intensity In black and white mode the Contrast button can adjust the contrast for a document containing faint markings or dark images In colour mode the Contrast button adjusts the color intensity i L Low contrast is good for documents containing dark images gt Normal contrast works well with standard documents gt H High contrast works well with light print or faint pencil markings 38 Copying Selecting Media Type Press the Media Type button to select the desired media type gt P
5. Post Card 4x6 102 x 152 Index Card 3x5 76 x 127 Hagaki 100 x 148 Envelope 7 98 x 190 Envelope 9 98 x 225 Envelope 10 105 x 241 Envelope DL 110 x 220 Envelope C5 162 x 229 Envelope C6 114 x 162 Envelope B5 176 x 250 Baronial 143 x 111 Custom 76 2 to 215 9 x 127 0 to 355 6 Appendix 79 Media Specifications continuew Feeding by Media Type Paper Type Feeding Method T shirt paper Ordinary postcard Normal copying paper Auto Feed Inkjet Paper Auto Feed Transparency Auto Feed Coated paper Auto Feed Label Manual Feed Envelope Auto Feed use envelope guide Ordinary card Auto Feed use envelope guide Manual Feed Auto Feed use envelope guide The following media types are unusable a Erasable bond paper a Synthetic paper a Thermal reactive paper a Multi paged paper a Embossing paper a Envelopes with cutting lines perforated paper embossed paper contents or self adhesive envelopes a Label paper with slick back a Auto Feed media weights greater than e 90 gsm for paper and envelopes e 150 gsm for card stock 80 Appendix Certifications Radio Frequency Emissions Europe The CE marking applied to this product symbolises Xerox Europe Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the law
6. 9 10 29 61 67 72 Portrait 14 20 Position 50 69 70 Postcard 80 Print driver xii 22 23 26 27 29 32 33 34 54 61 62 64 66 68 job 15 16 26 27 29 54 55 61 Quality 57 64 68 Test Page 55 Printer Properties 25 29 Settings 25 28 Printing 21 25 26 54 57 58 63 69 74 76 Problem 14 44 47 57 60 62 68 72 paper feeding 57 69 70 print quality 57 64 67 printer 57 61 62 63 quality 57 64 68 scanning 57 71 72 R Reducing See Enlarging Registration xi Relative 21 Remedy 59 Replacing ink cartridge See Ink cartridge replace Requirement v xii Resolution 5 33 38 71 75 77 S Safety Notes v vi vii Save xi 33 As 33 scaling 62 Scanner xii 3 4 11 12 17 22 31 34 43 47 48 49 56 57 71 72 74 75 77 Selecting Media Type 39 Service ix 2 48 Setting paper size 17 Settings 7 25 26 29 34 38 54 61 63 66 77 Special Features 35 Setup 1 8 10 23 26 28 54 62 67 Size 1 6 13 18 40 76 77 78 See also Paper Size Software 1 22 24 26 61 installation 1 22 26 32 Specifications 19 75 78 80 Status 6 54 55 74 Message Codes 57 74 Stop 7 12 40 41 49 60 73 Supplies 2 T Test 7 13 17 20 44 48 51 55 61 74 Page 55 print 51 Timeout 29 Tips 73 Transparencies 14 20 39 63 65 70 80 Troubleshooting 57 T shirts See Paper iron on U Uninstall vi 8 21 24 29 44 46 49 58 6
7. Details tab for viewing and changing port and timeout parameters See your Windows 95 98 User Guide for details Colour Management tab for adding and removing colour profiles associated with your printer This tab is only shown in Windows 98 Job Finishing tab for settings Finishing options of booklet poster handout or two sided printing Paper tab for paper sources and sizes number of copies and orientation Document Quality tab for document and paper types and for print quality Advanced tab this tab provides access to controls for print image quality Printer Properties Buttons amp Icons Click OK when done reviewing or making changes Click Cancel if you want to exit the tab menus without applying any changes Click Help to view the online Help feature and tab menu details Click the icon in the tab dialog menu bar Position the pointer over the parameter in question and click to see a pop up window explaining that parameter Click the Defaults button to reset the parameter values for all tabs to their default settings i e before you made any pending changes Click the About button to view the date and version of the print driver software Printing 29 This page intentionally left blank 30 Printing 3 Scanning This section describes scanning with the Xerox WorkCentre XK35c The following topics are included Page SCANNING Aore sn E eran E EREE tae wee tend E werad gels 32
8. Direct Sunlight Extreme changes in temperature or humidity Preface ix Supplies Visit the Xerox Web site at http Awww xerox com for additional product information Supplies To order supplies for your WorkCentre call or visit your local retailer Part Numbers for Consumables Black Ink Cartridge 8R7881 Color Ink Cartridge 8R12591 CAUTION Non Xerox ink cartridges will not fit correctly into the WorkCentre cartridge compartment and may damage the machine x Preface Preface xi xii Preface System Requirements Proper operation of the WorkCentre for printing and scanning requires that your PC meets or exceeds the following system requirements a BM compatible personal computer e Minimum configuration 486DX 200MHz 16 MB RAM 20 MB free hard disk space Windows 3 1x e Recommended configuration Pentium Il 200MHz 32 MB RAM 20 MB free hard disk space Windows 3 1x Windows operating environment Windows 3 1x Windows 95 Windows 98 Windows NT 4 0 16 MB or more RAM Windows 3 1x 32 MB RAM Windows 95 98 and 32 MB RAM Windows NT 4 0 A USB cable is supplied for printing and scanning functions If you do not have a USB port on your PC and you want printing and scanning functions you must supply an IEEE 1284 bi directional parallel cable maximum 6 feet 2 metres 20 MB minimum hard disk space required for driver installation only If installing the additional soft
9. Starting the SCAN PYOCESS sssssssssssssssssssssssssssssssees 32 Scanner TaD Mehus ieceesccrerannciean ai 34 Tab Menu Image Window ccccceeeesteeeeeeteeeeeenaeeeeeenaes 34 Using the Tab Menus 000 cc ceeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeneeeees 34 Xerox Series User Guide Scanning You can scan a document with the XK35c When you installed the XK35c software the TWAIN driver was also installed By using a scanning program such as Pagis Pro supplied by Xerox on a separate CD ROM you can use the XK35c scan function While every scanning program is different follow the basic steps outlined here to invoke the scanner driver tab menus Starting the Scan Process To start the scanning process 1 Ensure that your WorkCentre is properly connected to the computer the machine is powered on and the Display shows the message 007 2 Verify that you have installed the TWAIN driver software for your machine See nstalling Software 3 With your PC and Windows running start your scan program You may have the program represented on your desktop with an icon or it may be accessed by selecting Start gt Programs gt program name 4 Select File gt Acquire or Acquire Image gt Select Source in the File menu to bring up a list dialog Select Xerox WorkCentre XK Series then select OK If the Acquire command is not available you will need to use another scan program The Pagis Pro software program provides an Acqu
10. Transparency gt Glossy paper gt Coated paper gt l Plain paper NOTE Transparencies may be smeared if you store the transparencies in a humid area for a long time Setting Special Copy Features You can set the following special features by pressing the Special Copy button Clone Select Clone for automatically setting multiple image copies on a single page The number of images is determined by the original image size See NOTE Auto Select Auto to automatically reduce or enlarge the original image to fit it on the gt 100 copy paper See NOTE Q 100 Select 100 to enlarge or reduce the copy image size then use the Scroll buttons to TT set the percent from 25 to 400 NOTE When using Clone or Auto the copy size cannot be adjusted Copying 39 Enlarging or Reducing the Image You can reduce or enlarge the size of a copied image from 25 to 400 in increments of 1 using the Copy Size Scroll buttons Button Press the Percent button to alternate between copy count and copy size in the Display 25 gt 400 Press down the upper or lower Scroll Copy Size button to increase or decrease image size 25 gt 400 Scroll percent by 1 increments or press and Buttons hold to quickly decrease or increase the image size percent Press Stop to reset the percent to 100 Choosing Colour or B amp W Mode Each time you press the B amp W Colour Mode button Black amp White and Colour modes are
11. ea neia e aeaa aE a Aa Aeae Tad aaran eea rea daaa E xi System Requirements x fra oscars edie Shee eaters de sates Sasa ate Goadah tomes mae ecte tel xiv 1 Getting Started COMPDONCIIS IEE EE E E E E E E E T 3 Control Loc tion S oseise eeina iodain ei ar biei r ie rkieka eean 4 CORTON FANG satis site wie be pa e ais E e at Gt 6 OAD ecg EEE E A oN E aides esti ta clad tales AE 9 Installing amp Aligning Ink Cartridges 22 ccccccccccceseeeeeteeeeesneeeeeeeenenaaes 12 Using the Automatic Paper Feeder APF cccsssssscceseseeesssseeees 15 Loading Papal aiia eee ate ct dati ieiee ees eiadl tients 15 Loading Envelop S aei a a eee ad ee eet 16 Using the Paper TAY lt sae2 wsacevaesuesseuinaecsicarseged nape tataaechunces edna adesauceaete aces 17 Using the Menu Button sssonannnennoennnnennoeeennnnnnnnneeeenennnneenennnnnnnneeerennnnn 18 Changing Ink Cartridges ccccecsceceeceeeeeeeeeeaeeeeneeseeeesaeeesaeeeeneeenaees 18 Aligning Ink CartridQe s ccccccccceesteceeeseeeeeseaeeeseaeeeeeeeseeeesaeeeeeeeeaees 18 Setting Paper Size Using the Control Panel cccccccsseeeessteeeenees 19 Testing the Print Nozzles eeceeeeceeeeeeeeeeeeeeeeeeeeeeaeeeeeeaeeeeeeaeeeeees 19 Paper GUIDCHINOG ios etc ctSebcts Wen Jee Doee bape owe ntueeas Ovi deeb Ech ae paden tee acatiere 20 Paper Selections isar oniro a cence saya azunn aai e aaas 21 Guidelines for Special Paper and other Media s 22 Transpare
12. repeatedly until you see the code displayed then press Start to repeat the cartridge alignment process The Display will show the next alignment message in the series Repeat step 13 for these remaining five steps from B through F The Ink Cartridge alignment is completed Proceed to the next section Using the Automatic Paper Feeder Getting Started 13 Using the Automatic Paper Feeder APF Loading Paper 14 You can load paper envelopes card stocks labels or transparencies in the Automatic Paper Feeder If there is no paper loaded and you attempt to copy or print the error message will appear in the Display The Automatic Paper Feeder can hold a maximum of 100 sheets of plain paper or 10 envelopes or other print media Depending upon media thickness maximum capacity may be reduced NOTE If you experience problems feeding any media in the Automatic Paper Feeder place the media into the Manual Paper Feeder one sheet at a time 1 Pull the Extension Tray on the Automatic Paper Feeder all the way up until it clicks into place 2 Prepare the print material for loading For paper flex paper back and forth For transparencies fan the stack to prevent feeding failures Do not fold or crease the paper Straighten the edges on a level surface NOTE For transparencies be sure to use transparency stock approved for use with inkjet printers Refer to the packaging for the transparency stock to determine t
13. the WorkCentre Control Program This program helps to manage the WorkCentre machine See Section 5 Maintenance Xerox WorkCentre Control Program In addition to the Xerox software two optional software applications are included on separate CD ROMs These two applications work with Windows 95 98 NT 4 0 but not with Windows 3 1X m Pagis Pro 2 0 a suite of scanning applications See Pagis Pro documentation on the Pagis Pro 2 0 CD ROM or Pagis Pro online Help for details You will need to install Pagis Pro using the setup exe file on the Pagis Pro CD ROM if you do not have a scanning program installed on your PC capable of using the XK35c scanner driver See Section 3 Scanning MGI PhotoSuite a suite of graphics processing tools See MGI PhotoSuite documentation on the MGI PhotoSuite CD ROM or MGI PhotoSuite online Help for details You can use this software for editing any images scanned by the XK35c You can install this software using the setup exe file on the MGI PhotoSuite CD ROM When you complete the Xerox software installation the following items will be installed on your PC a Print driver for printing m TWAIN driver for scanning Control Program for managing the WorkCentre NOTE When you install this software make sure no other programs are running Getting Started General Installation 1 Make sure the WorkCentre is connected to your PC 2 Power on the WorkCentre 3 Turn on your PC and start Windo
14. the back of the WorkCentre and plug the other end into the matching parallel port on your PC Swing the two wire clips on the sides of the WorkCentre parallel port inward until they lock firmly inside the notches on the parallel cable connector Refer to your computer documentation for assistance with this parallel cable procedure CAUTION Use only one cable USB or parallel cable If your PC does not have both a USB port and Windows 98 you must use a parallel cable Wire clip Parallel port USB port 6 Plug one end of the AC power cord into the power socket on the back of the machine Plug the other end into a standard AC power outlet AC power cord socket Getting Started 9 Setup continued 7 Turn the WorkCentre power switch on The switch is located on the rear of the machine next to the printer ports Pressing the right outer side turns the power on pressing the left inner side turns the power off a aaron oe bma S et Power switch 8 The Control Panel Display will show 000 in a scrolling manner while the machine is initializing 9 The Display will show EIH when it is ready for use Control Panel mode indicators are set to default values for this setup procedure When you first power the machine on and there are no cartridges installed you will see the error code shown in the Display This means there is no left color cartridge installed This error code will
15. 0 62 72 73 V Version 29 54 Vertical 66 74 W Windows 3 1x xii 23 24 27 28 54 75 76 Windows 95 98 xii 23 25 27 29 46 54 63 76 Windows NT 4 0 25 27 28 46 54 www xerox com ix X Xerox vii viii ix xi xii 2 22 25 26 28 31 32 35 43 46 48 51 54 55 81 Xerox SupplyNet ix Index 3 This page intentionally left blank 4 Index
16. 40 44 71 Index 79 Ink cartridge ix xii 1 2 4 10 13 17 43 44 46 50 53 60 62 65 67 73 aligning 1 10 11 17 changing 17 cleaning v viii 7 17 43 45 47 48 64 66 68 74 install 11 replace 49 Insert 12 23 50 72 Installation vi xii 1 11 22 23 44 81 Intensity 35 38 Iron on See Paper iron on J Jams See Paper jams Job 28 29 L Label 80 Landscape 14 LED Window See Display Limit 81 Loading envelopes 1 15 paper 1 14 59 61 LPT1 46 51 54 55 61 M Machine Specifications 75 Maintenance 11 13 17 18 22 26 43 64 68 73 Manual Feed 80 Manual Paper Feeder 1 3 14 16 63 Margin 77 Media viii 1 5 14 15 16 19 21 39 65 67 68 79 80 Specifications 79 80 Type 5 39 80 Memory 71 75 76 Menu button 11 17 18 41 45 48 49 51 Features 35 37 38 Message See Status Message Codes Model ix xi 2 Index Mouse 28 63 O Open 8 11 37 51 59 Owner x P Paper 1 3 5 8 11 14 21 26 27 29 36 37 39 45 46 49 51 58 64 67 68 69 70 73 74 77 78 80 coated 5 20 21 80 glossy photo 1 21 greeting card 20 guidelines 1 19 59 63 65 67 69 70 iron on 20 jams 57 58 59 69 avoiding 57 59 Selection 1 20 Size 1 18 76 77 See also Media Specifications Paper Specifications See Media Specifications Parallel xii 9 61 72 Parameter 29 Part numbers ix 78 Pause 55 Port xii 4
17. 5 Copy Size Scroll Press and hold one of these two buttons to reduce or enlarge the copy size from 25 to 400 of the original document in 1 increments Also used to scroll through the menu choices as shown in the Display 6 6 Diagnostic 66 Lights up when colour cartridge ink level is low Display LEDs A Lights up when black cartridge ink level is low oW Lights up when a paper jam occurs or the paper feeder is empty 7 Number of Copies Press to set the number of copies from 1 to 50 8 B amp W Color Mode Press to select between black and white mode and color mode d Black and white mode Colour mode 9 Percent button Press to change the Display When this light is on the Display shows the current copy size When the LED light is off the Display shows the current status of the machine 10 Display Used to display machine status copy size menu codes and error codes 6 Getting Started 11 Menu 12 Start 13 Stop Cancel Press this button to enter Menu Mode Each time you press this button the Display shows the menu code 01 Change cartridges U02 Align cartridges U03 Set paper size U04 Ink nozzle self test cleaning Press to start operation or activate your selection Press to stop an operation or cancel a selection This action restores all copy menus to default settings in standby mode Getting Started 7 Setup Use the following procedure to initially set up your WorkCentre 1 Open the shipping c
18. Control Program 54 Xerox WorkCentre Control Program Tab Menus 55 Cleaning the Scanning GIASS cccccccceseeteeeeeeennteetees 56 Xerox Series User Guide 43 Managing the Ink Cartridges Tips for your ink cartridges To get the maximum benefit from your ink cartridges Do not remove an ink cartridge from its packaging until you are ready to install it Do not refill the ink cartridge The warranty will not cover damage caused by using refilled cartridges Store the ink cartridge in the same environment as the printer Do not remove an ink cartridge from the printer except to replace it Immediately replace the ink cartridge or store it in the storage unit The ink cartridge will not print correctly if removed from the machine and left exposed to air for an extended period Do not swap the colour cartridge with the black cartridge The colour cartridge should be installed in the Left carrier and the black cartridge should be installed in the Right carrier If you have an opened ink cartridge you are not currently using and do not have an available print cartridge storage unit store it in an airtight plastic bag Do not leave it exposed to the air for an extended period this promotes drying out and clogging of the print nozzles Clean Print Head Procedure 44 You should test the print cartridge when the print is not clear or image information is missing The problem may be caused by blocked noz
19. GNMENT ALIGNMENT A O 12 34 5 6 7 8 9 10 11 12 1314 15 16 1718 19 20 21 2223 24 25 26 27 28 29 30 ALIGNMENT B 0 1 2 3 4 5 6 J 8 9 10 11 12 13 u 5 ALIGNMENT C pari A ed T T RRN 5 ae a S 6 78 9 10 11 12 1314 15 16 19 20 21 2223 24 25 26 2728 29 30 ALIGNMENT D 012345678 9 10 11 12 1314 15 16 1718 19 20 21 2223 24 25 26 2728 9 30 ALIGNMENT E Oe S ra Se a i 9 10 11 12 1314 15 16 1718 19 20 21 2223 24 25 26 2728 29 30 ALIGNMENT F 012364 5 678 9 10 Lt 1 1314 15 16 1718 19 20 21 2223 24 25 26 2728 29 30 4 For the first alignment message the Display will show A plus a number as A15 Look this number up on the alignment sheet If the printed lines associated with this number are aligned better than any of the other printed lines in group A press the Start button If there is another set of printed lines that is aligned better press one of the Scroll buttons until the number associated with the best aligned set appears in the Display Press Start Maintenance The Display will show the next number in the series from B through F Repeat step 4 for these remaining five steps The Ink Cartridge alignment is completed The Display will return to showing 001 Maintenance 53 The Xerox WorkCentre Control Program In addition to the printer driver the printer software also includes the Xerox WorkCentre Control Program The Control Program contains setup option
20. Quality Problems continued Symptom Cause and Solution Color print quality is m Ensure that you are using the correct poor type of paper See Section 1 Getting Started Paper Guidelines Ensure that the Media Paper Type setting in the print driver is correct for the type of paper loaded m Change the Print Quality setting in the print driver to High or Normal Printer power is on but m The printer is improperly connected to nothing prints the computer Make sure the printer cable is firmly connected to the printer and the computer m Make sure the printer cable is correct See Section 1 Getting Started Setup Bad printer cable or computer port Try another cable See Section 1 Getting Started Setup Make sure your application has the WorkCentre selected as the default printer Printer seems to be m Check the print cartridge Tape may be printing but no covering the ink nozzles of the print characters are printing cartridge The print cartridge may be out of ink Replace with anew one See Section 5 Maintenance Replacing the Ink Cartridge The PC Control Program Status Monitor shows the amount of ink left in the cartridge Clean the cartridge carrier contacts See Section 5 Maintenance Cleaning Carrier Contacts S Troubleshooting 67 Printer Quality Problems continued Symptom Cause and Solution Unexpected characters a Make sure your application has the are printed or characters Wor
21. Remove both ink cartridges Use a CLEAN LINT FREE DRY CLOTH to clean the ink cartridge carrier contacts on the back wall of the carrier Reinstall the ink cartridges Close the cartridge compartment lid support and the scanner module Plug the power cord into the WorkCentre Test the ink cartridges by running the Clean Print Head procedure If the print quality is still unacceptable contact your local Xerox Helpline Maintenance Replacing the Ink Cartridge The ink cartridge includes the ink supply and the print head Each time you replace the ink cartridge you are replacing the print head as well When you notice the print becomes light or one of the low ink Diagnostic Display turns on replace your cartridge NOTE When either of the two ink cartridge Diagnostic Display turns on during PC printing the machine continues printing After PC printing is completed replace the ink cartridge Your machine counts ink droplets and keeps ink low counts for Color Black both ink cartridges Diagnostic Display LEDs To replace the ink cartridge perform the following steps 1 Load paper into the Automatic Paper Feeder 2 Lift and open the entire scanner module Support the scanner with the cartridge compartment lid support 3 Press the Menu button A RHUL message will appear in the Display Press Start The cartridge assembly will move to the open change area 5 The LCD window will display the message If you want to change
22. WorkCentre XK35c 25c User Guide Part No 602P41500 Version 2 Xerox Europe Channels Group Bessemer Road Welwyn Garden City Herts AL7 1HE United Kingdow v August 1999 Xerox Corporation Xerox The Document Company the stylized X DocuPrint and the identifying product names and numbers herein are trademarks of Xerox Corporation Xerox Canada Ltd And Xerox Europe are licencees of all the trademarks Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen display tools etc Product names used in this guide may be tradmarks or registered trademarks of their respective companies and are hereby acknowledged All non Xerox brands and product names are trademarks or registered trademarks of their respective companies Table of Contents Preface v S lety NOLO wie ies abseil de e Re ese Re p a eee v Helpful AMS aer a E ix Care of Your WorkCentre cccccccccccccccccccceceeeeeeeeeceeseeeeeeceeeeeeseeeeeeeeeseees ix MAINTE M E scicice teierane sce aie evdans suv gudeaseataasdebveeds saa tutes ieeou senda oaa cede Ee ix WorkCentre Location c ccccccscssssscscececeseceeeeeeeeeeeeaeaeaeaeaeaeaeaeaeaeananaeaes ix DUD ON CS ct E E ese ede d E A ER cccegtusceuagc ts ede eae bes xi SUPPIOS
23. alternatively selected gt d Select the top icon for Black and White copying z Select the bottom icon for Colour copying 40 Copying Using the Menu Button The Menu button provides a number of functions that let you manage components of the WorkCentre See Section 1 Getting Started Using the Menu Button for details 1 50 ee Menu button Changing the Number of Copies You can set the number of copies from 1 to 50 The Control Panel Display shows the selected number Q Press the Quantity button to increase the copy number The display recycles after 50 Press Stop to reset the count to 001 1 50 eer ees E Copying 41 This page intentionally left blank 42 Copying 5 Maintenance This section describes maintenance procedures for the Xerox WorkCentre It includes the following topics Page Managing the Ink Cartridges ccccsseteeeeeeeeentneeeeeeeeeeeee 44 Tips for your ink cartridges eeeseeeeeeseeeeeeeeeeeeeenaeeeeeeaaes 44 Clean Print Head Procedure 0 cccceeeeeeeeeeeeeeseeseeeeeees 44 Wiping the Ink Cartridge Nozzles and Contacts 0 47 Cleaning the Cartridge Carrier Contacts ceeeeee 48 Replacing the Ink Cartridge ccceeseeeeeeeeeseeeeeneessereeeees 49 Cartridge AlignMent cceccceceeeeeeseeceeeeeeeeeeeeeeeeeaeeeeneeeeas 51 The Xerox WorkCentre Control Program sssccceeeee 54 Starting the Xerox WorkCentre
24. ap any plastic container or bag should be used during storage to prevent dust and moisture from contaminating your paper Always use paper and other media that conform to those listed under Specifications in the Appendix Use only well constructed envelopes with sharp well creased folds e DONOT use envelopes with clasps and snaps e DONOT use envelopes with windows coated linings self stick adhesives or other synthetic materials e DONOT use damaged or poorly made envelopes Getting Started 19 Paper Selection 20 One of the most important things you can do to assure the best possible printing performance of your machine is to select the correct paper Your machine produces letter quality print on most plain bond papers including cotton bond and photocopying papers it does not require special ink jet papers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Plain Paper The machine supports paper sizes of letter legal and A4 in portrait orientation You can use regular copier paper cotton bond papers and typical letterhead Always use paper without curls folds staples or damaged edges Inkjet Paper This paper has been developed specifically for printing with inkjet printers It will produce high quality documents that compare favorably to those produced with a laser printer Coated Paper The coated paper has been developed for high q
25. arton on a flat stable surface Remove all packing materials and components Check the set of components with the component list If any components are missing callyour local Helpline Remove the wrapping from the machine and place the machine in its work location To help guarantee trouble free operation of your machine place it on a flat stable surface near yourPC Leave enough space to allow for easy paper loading paper unloading and opening of the front cover NOTE Do not place your machine In direct sunlight Near heat sources or air conditioners In dusty or dirty environments Carefully remove the shipping tapes from the machine the paper exit tray in the front bottom area both top sides and the paper feeder tray in the back of the machine Paper exit tray Top side Paper feeder tray Pull the extension tray upwards out of the Automatic Paper Feeder until it clicks into place Also pull the paper exit tray outward from the front base of the machine Fold out the extender from the paper exit tray when copying or printing S 8 Getting Started 5 Attach a printer cable Or USB cable only for Windows 98 PCs Plug one end into the USB port on the back of the WorkCentre and the other end into the USB port on your PC Parallel cable not supplied use IEEE 1284 cable for bi directional communications Plug one end of the parallel cable into the matching parallel port on
26. cartridge holder Pressing Stop indicates that a new color ink cartridge was not installed this avoids the alignment procedure 11 The WAA message right cartridge will appear in the Display Press Start to indicate you have just installed the black Ink cartridge in the right cartridge holder Pressing Stop indicates that a new black Ink cartridge was not installed this avoids the alignment procedure 12 Getting Started Installing amp Aligning the Ink Cartridges continued 12 If you pressed Start to either of the two messages the alignment 13 14 15 procedure will start An alignment test pattern sheet will print during which time the Display will show Review this sheet in response to the next series of six messages See an illustration of the alignment sheet in Section 5 Maintenance Cartridge Alignment For the first alignment message the Display will show A plus a number as A15 Look this number up on the alignment sheet If the printed lines associated with this number are aligned better than any of the other printed lines in group A press Start If there is another set of printed lines that are aligned better press the appropriate Copy Size Scroll button until the number associated with the best aligned set appears in the Display Press Start NOTE The machine will time out after one minute if Start is not pressed and will return to Standby Mode The Display will then show 001 Press Menu
27. d op eas ea ste shel Wen eeeets 60 PLURIGF PFODIOHIS sxc rnn RR 61 Print Quality Problems sales 25 stacy anton Donstatedse ted Seatetn Jacke 64 Paper Feeding Problems u ssssccccssesenssnceeseeesensnaeeees 69 Scanning Problems 2 05 dies sone sccticents canoe nes ountes tte 71 Diagnostic Display on the Control Panel cccccce 72 GONG Al THOS sri ccanctviedapttvnade eiccelexbadaventcandepareetiashickdesect 73 Astaat ics seseecd Seed ieee dasea see ce sees Ceteen aea edi rn cesar ceendss 73 Performan ee aeae nnair apaa aaia ea addien anidar dnt 73 OTUs 00174 11018 ee 73 Status Message Codes on the Control Panel 74 Refer to the specific subsection for a description of the problem and associated solutions Xerox Series User Guide 57 Clearing Jams Paper Jams While the WorkCentre is Printing By carefully selecting the correct paper type and loading them properly you should be able to avoid most paper jams If paper jams occur an error message appears in the Display and the paper jam Diagnostic Display icon lights up on the Control Panel Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly If Paper is Jammed in the Paper Feed Area at the Rear of the WorkCentre 1 Remove the stack of paper if necessary 2 Remove the jammed paper by gently pulling it straight up as shown in the graphic Pe 4 a 3 After you remove the jammed paper reload th
28. disappear when you start the next procedure 10 Proceed to the next step Installing amp Aligning Ink Cartridges 10 Getting Started Installing amp Aligning Ink Cartridges The WorkCentre is a dual cartridge inkjet printer You must use a black ink cartridge and a color ink cartridge When viewed from the front of the machine the color ink cartridge is installed in the left cartridge holder and the black ink cartridge is installed in the right cartridge holder Use the following procedure to install the two ink cartridges and align them When installing ink cartridges you must provide specific information to the WorkCentre about the cartridges you install This allows the printer to monitor ink cartridge utilization There are two methods of entering cartridge information m Using the WorkCentre Control Panel buttons a Using the WorkCentre Control Program software and a PC The procedures in this section describe ink cartridge installation without using the WorkCentre Control Program To install ink cartridges using the WorkCentre Control Program see Section 5 Maintenance Contro Program 1 Load sheets of paper A4 into the Automatic Paper Feeder against the right edge of the paper feeder Squeeze the side paper guide with two fingers to release the guide and slide the guide all the way to the left side of the paper tray Ensure that the guide is against the left edge of the paper For best results use high quali
29. double click on the WorkCentre XK Series Program Group The WorkCentre Program Group will open Double click on the Program Group containing the component you wish to uninstall The Program Group will open Double Click on the Uninstall icon The selected component is uninstalled Windows 95 98 or Windows NT 24 Start Windows Select Start gt Programs Locate the Start Menu Program Item for the component you wish to uninstall Click on the Submenu Uninstall icon for the component you wish to remove A window will open prompting you to confirm that you wish to remove the selected application Click Yes Uninstall Shield launches and the component is uninstalled Each software component must be uninstalled one at a time Getting Started 2 Printing This section describes printing from your PC to your Xerox WorkCentre It includes the following topics Page Printing a Document From an Application 26 Printer Settings asc 2 aces a 8 so dec teas Soleil ee eect 27 Windows 95 98 and 3 1x Printer Settings cceeee 28 Windows NT 4 0 Printer Settings cceeeeeeeeseeeereees 28 Printer Properties Tabs cccceeeeeseeeeeneeeeeenneeeeeenaeeeeneaes 29 Printer Properties Buttons amp ICONS eceeeeeeeeeeenteeeeeeee 29 Xerox Series User Guide 25 Printing a Document From an Application 26 This procedure describes the general steps required for printing from various Wi
30. e Aligning Ink Cartridges for details Getting Started 17 Setting Paper Size Using the Control Panel You can load A4 letter or legal sized paper Your WorkCentre is preset to A4 size If you load letter or legal sized paper you must set the machine to the correct paper size 1 Press the Menu button on the Control Panel repeatedly until is shown in the Display Press Start MM is displayed A4size If necessary press one of the Scroll buttons to choose either im 4 for letterpaper or for legal sized paper 4 Press Start to confirm the new setting Display Paper Size Ma Letter Legal Testing the Print Nozzles Press the Menu button repeatedly until you see the code WIIZE See Section 5 Maintenance Clean Print Head Procedure for details 18 Getting Started Paper Guidelines When selecting or loading paper envelopes or other special media keep these guidelines in mind Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality Use only high quality inkjet grade paper Avoid paper with embossed lettering perforations or texture that is too smooth or rough Store paper in its ream wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or other conditions that can cause it to wrinkle or curl Moisture proof wr
31. e stack of paper back into the Automatic Paper Feeder with the print side facing you Before loading ensure the edges of the stack of paper are even and straight 4 Adjust the paper guide to match the width of the paper 5 Press Stop If Paper is Jammed in the Printer Output Area If the paper jams as it moves to the printer exit tray remove the jammed paper by pulling gently on the paper as shown in the graphic and then press Stop 58 Troubleshooting Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly you should be able to avoid most paper jams If jams do occur follow the steps outlined in Clearing Jams lf jams occur frequently make sure that you are following these tips to avoid jams Follow the procedures in Loading Paper to load paper properly Make sure the adjustable paper guides are positioned correctly Do not overload the paper Never exceed the maximum capacity of 100 sheets of paper in the Automatic Paper Feeder Flex fan and straighten paper before loading it Do not load wrinkled creased damp highly curled or previously stapled paper Do not mix paper types Use only recommended print paper See Section 1 Getting Started Paper Guidelines Ensure that the recommended print side is facing up when loading paper into the feeder Store print materials in an acceptable environment NOTE If the remedies described above do not eliminat
32. e the error code in the Display and you are sure that no paper remains in the paper path do the following Turn off the power switch pull the power cord from the wall outlet wait for at least one minute then insert the power cord back into the wall outlet Turn the power switch on The machine should be at the normal standby mode Troubleshooting 59 Display Error Codes The following error codes appear in the Control Panel Display when your machine has a problem Use it to identify and solve problems LED E01 Meaning Paper is jammed inside the unit or the paper feeder is empty Solution m Remove jammed paper from the paper feeder or the paper exit tray and press Stop m lf there is no paper in the paper feeder load and press Stop m f there is paper in the paper feeder remove the paper then reload paper and press Stop No left cartridge Install the colour ink cartridge See Installing the Ink Cartridges No right cartridge Install the black ink cartridge See Installing the Ink Cartridges One of the ink cartridges is not installed correctly See CAUTION Push each ink cartridge firmly toward the back of the machine until it clicks into place and press Stop KA A EZI E05 One or both cartridges are not in good condition a Align the ink cartridges See Aligning the Ink Cartridges Clean the cartridge nozzles and contacts See Wiping the Print N
33. eaeeeenenaeeeeeeaaes 34 4 Copying 35 Tee AUN OS Fee toga ratte ote cle eaten eaten eee eee eee 36 Making a single CODY so vencsdtesscenngeiuocabdesnscatdesearoddessanstansaeeagdsdat deaneeeasty 37 Using the Copy Menu Features cccccccccscseseceeeeeeseesnsaseeeeeseeennaaes 38 Adjusting Resolution eee eeceeeeeeeteeeeenne cece tance eeeaaeeeeeeaeeeeeeaeeeettaeeeeneas 38 Adjusting Contrast or Color Intensity 0 cccseeeseeceeeeeeeeeeeeeeeeeeeeees 38 Selecting Media Type ccccccccceeseeceeeeeceeeeeeeaeeeeneeseeeeessaeeesaeeeeetennees 39 Setting Special Copy Features cecceccceeeeeeeceeeeeceeeeeseeeseaeeeeneeeeneees 39 Enlarging or Reducing the Image ececeeeeeeeeseeeeeeeeeeeeeeeteeeaeeeeeeeees 40 Choosing Colour or B amp W Mode cc cccccceeeseeceeneeseeeeeseeeeseaeeseeesennees 40 Using the Menu Button 00 eeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeaaeeeeneaeeeeeeaas 41 Changing the Number of Copies cccccsseeeeeeeeeeeeeeeeeeeeseeeeeeeeeenaees 41 5 Maintenance 43 Managing the Ink CartridQ s 1 cccccccssssccccssesessnsceeeseeseenssaceeseeeeeenes 44 Tips for your ink CartridQeS eeccceeeeseeeeeeneeeeeeenaeeeeeeaeeeeeeaeeeeeenaeeeeeas 44 Clean Print Head Procedure cccccecceeceeeeeeeeeeeeeeeeeeeeeaeeesaeseeneeenaees 44 Wiping the Ink Cartridge Nozzles and Contacts ccceeseeeseeeeees 47 Cleaning the Cartridge Carrier Contacts ccccccssece
34. ed Control Locations Familiarise yourself with the machine s components and controls and their locations ae Paper tray extension pe Platen cover Scanner module Control Panel Display Output tray extension Extender Paper tray extension Paper tray Automatic Paper Feeder side paper guide Manual Paper Feeder guide Manual Paper Feeder Automatic Paper Feeder envelope guide Getting Started 3 Control Locations continuea Scanner module Control Panel Lower left back of machine Spare ink cartridge compartment ER Lower right back of machine On Off switch USB port IEEE 1284 Parallel port 4 Getting Started Control Panel Use the following graphic to locate the buttons and display on the WorkCentre Control Panel H gt FF gt f gt p 1 Resolution 2 Contrast 3 Media Type e Lo Kae Ge a Press to select the print resolution Best Normal J Draft Press to lighten or darken the image Lighten LJ Normal B Darken Press to choose the media type to be used Transparencies Glossy paper Coated paper Plain paper Getting Started 5 4 Special Copy Press to set an option a gt Fits multiple copies on one sheet clone Auto Reduces or enlarges the original to fit paper size 100 Makes a copy the same size as the original
35. eeder m An incorrect type of paper is being used Use only paper that meets the specifications required by the printer See Section 1 Getting Started Paper Guidelines m The paper setting method may be incorrect If printing onto envelopes insert the envelopes so that there is a gap of approximately 1 mm between the left and right edges of the envelopes at the paper guide Printing is too slow a If using Windows 3 1 Print Manager may be disabled From the Control Panel Printers menu check the Use Print Manager box m f using Windows 3 1 the Background Printing item in the Option menu of Print Manager may be set incorrectly Select Background Printing from the Option menu in the Print Manager m If using Windows 95 98 NT 4 0 the Spooling Setting may be set incorrectly Select Start gt Settings gt Printers Click the WorkCentre icon with the right mouse button select Properties click the Details tab and then click the Spool Settings button Select the desired spool setting from the available choices Troubleshooting 63 Print Quality Problems Symptom Cause and Solution Light or blurred m You may be using Draft quality or Normal characters quality mode Try using High 1200 dpi print quality mode m The print cartridge may be running out of ink Replace the print cartridge The PC Control Program Status Monitor shows the amount of ink left in the cartridge m Make sure you are using the correc
36. eeeaae 18 Paper Guidelines cai tst a ect tea ab austataie act bie 19 Paper Selection ccccecececeeceeeeceeeeeeeeeeseeeesaeeteneeeseeeesaes 20 Guidelines for Special Paper and other Media 4 21 Transparencies and glossy photo paper 21 Installing SOMWANG ss enccoets a ebe58 ot ones Sonus esge ices Seanad de eee tee 22 Overview of WorkCentre Software ccccccesseeeseeeeeeeees 22 General Installation ccceccceceeeeeeeeeeeeeeceeeeeseeeeeeeeeeeeeeas 23 Uninstalling Software cc 3 ccte0bescctensestvanedecadcansdecetesdesectande 24 WIAGOWS 3 1X cecvcccacarcccatssxccvesecsccsosdessecccharcteaneead acitsiaticans 24 Windows 95 98 or Windows NT sssesssecsseeeseeesseeee 24 Xerox XK35c 25c User Guide 1 Components The following components are provided with your WorkCentre Please examine the carton contents If any component is missing contactyour local Helpline WorkCentre Documentation User Guide a Warranty Registration ee Quick Reference Card i Ink cartridges a Color 8R12591 Black 8R7881 a Warranty Registration Card Set of CD ROMs AC Power cord USB cable NOTE The black ink cartridge that is initially supplied with the WorkCentre is a standard capacity cartridge This initial black cartridge may run out of ink before the Low Ink Diagnostic Display turns on Replacement black cartridges 8R7881 are higher capacity 2 Getting Start
37. eesseeeeeessteeeeeeaes 48 Replacing the Ink Cartridge ccccceeesceeeeeeeeeeeeeeeeseeeeseeeeeseaeeseneeeeaes 49 Cartridge Alignment ceccccceceeseeeeeeeeceeeeeeaaeseeeeeseeeesaaeeeeaaeseeneeneeees 51 The Xerox WorkCentre Control Program sccccccccccccctesseeeeeeeteeeentnneeees 54 Starting the Xerox WorkCentre Control Program ccesseeseeeerees 54 Xerox WorkCentre Control Program Tab Menus 55 Table of Contents 6 Troubleshooting 57 Clearing SAIS ews socs oan cea Weslo nes eau elena a a cote eae 58 Paper Jams While the WorkCentre is Printing 58 Tips for Avoiding Paper Jams cecccceeeeeceeeeeeeeeeeeenaeeeeeeneeeeeenaeeeeees 59 Display Error Cod S 2 5 5 5 05 oie setts oo hac sets eed deat NS eh delete ete Meas 60 Printer Problems erena neeaaea e a EEE ERE EE RETER 61 Print Quality ProblomS parec E ERRE 64 Paper Feeding ProblemS 2 seesha cic ticcucasius dees Scocartigtacs al cosessusecndeseezavess 69 SCANNING PIODICNIGL lec thse att Cased cabot taro E eases 71 Diagnostic Display on the Control Panel ccccccceesssteeeetesenteeeeeeeeees 73 General TDS tail Machin ta a en aici eee ee beable 74 Astala O r aaa a a a a etree yer aa a e aas 74 Performa e aa a a a a aa Ea E aS 74 GUSLOMIZALION ris reii ies a aa EEEE ERRATEA RESE NES 74 Status Message Codes on the Control Panel cccccccccccccccceeesseeeeees 75 Appendix 75 Machine Specifications cvsccseoics socensiediien set
38. es of Image Type Resolution m Reduce Enlarge m Descreen Saved Settings iQ eo w496 4 6 96 8 9M EEA Saat True Color RGB la Resolution 300 dpi Reduce Enlarge 100 le Le Descreen No Descreen le Saved Settings ea Standard Job xj Delete save as Default All THE DOCUMENT COMPANY XEROX Click on this or the other tab menus to view and change any scanning parameters 34 Scanning 4 Copying This section describes copying on your Xerox WorkCentre It includes the following topics Page POAT OS hes cas iol oa e ahi eh eet cate obec cae ah ae 36 Making a single CODY 2ekscocced eens teidcscsthcesest etd eecteuetdec ess 37 Using the Copy Menu F AtureS cccccccccccccceeceeeeeeeeees 38 Adjusting Resolution ssssonssnnnnnnnnennnnnnnnnnneeennnnnnnnnnnenne 38 Adjusting Contrast or Color Intensity ccccccccccceeeeeeeeees 38 Selecting Media TY Pe 2 ccssssscccccceeesensaceeseeeesseeensnaaeees 39 Setting Special Copy F AtureS ssssssesssssssssnesees 39 Enlarging or Reducing the IMage sssssssnnnnennennnnnnennnnna 40 Choosing Color or B amp W Mode ssssnsssnnnnnnennnnnnnnnnnnnnne 40 Using the Menu ButtOn cccccccssssscceeeeeesnsseeeeeeeeeees 41 Changing the Number of Copies cccccccceseeeetttestteeeees 41 Xerox Series User Guide 35 Features 36 Your WorkCentre is a high quality copier that offers the
39. etween 10 and 70 If the print density of your page is very high light paper stock may curl slightly due to the large amount of ink If you need to print dense graphics try printing on heavier stock Do not use thicker paper than meets the specifications for this machine Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the cartridge Transparencies and glossy photo paper Let the printed sheets dry completely before storing them When a printed sheet has dried completely cover the printed side with a sheet of plain not coated paper before storing it this is recommended even if you place the sheets in a clear file or plastic holder Do not leave the sheets in the paper tray for long periods of time Dust and dirt may accumulate on the sheets resulting in spotty printing To avoid smudging caused by fingerprints handle transparencies and glossy photo paper carefully To avoid fading do not expose the printed sheets to prolonged sunlight Getting Started 21 Installing Software Overview of WorkCentre Software 22 Before the WorkCentre can work with your computer you must install print and scanner driver files These drivers will enable your computer to properly communicate with the WorkCentre for printing and scanning operations All of the necessary print drivers are contained on the Xerox CD ROM included with your WorkCentre Also included on the Xerox CD ROM is
40. following features Adjustable Resolution improves the clarity and sharpness of your copies Adjustable Contrast obtains the best copy quality for documents containing faint markings or dark images Selectable Paper Type obtains the best copy quality for transparency glossy paper coated paper or plain paper Clone multiple images can be printed on one sheet with this feature Autofit allows you to reduce or enlarge the original to fit the paper you are using Enlarge Reduce reduces or enlarges the copied image from 25 to 400 of the original document Multiple Copies 1 to 50 copies of the document can be made B amp W Color Mode Selection allows you to select colour mode for a color document Copying Making a single Copy Follow this procedure when you need to make a single copy of your original document 1 Make sure the WorkCentre is powered on Load paper in one of the paper feeders The Display should show the message 007 2 Open the platen cover Make sure the glass is clean Load the document on the document glass facing down and pushed against the left and rear guides 3 Close the platen cover NOTE If you do not close the platen cover or the document is not evenly in contact with the document glass scanning quality will be severely reduced 4 Press the Start button The machine will make one copy with the following features e Normal resolution
41. he print side Hold the transparencies by the edges and avoid touching the print side Be careful not to scratch or leave fingerprints on the print side 3 Load the sheets in the Automatic Paper Feeder It is located behind the Manual Paper Feeder Ensure that the right edge of the media is in contact with the right side of the feeder Do not exceed the rated capacity Do not mix different types of print media Refer to the following instructions for loading each type of print material m Load paper or transparencies with the print side facing you Load letterhead paper with the design side facing you The top edge of the sheet with the logo should enter the printer first Load drilled paper with the hole punches on the left side when printing in landscape orientation or right side portrait orientation and the print side facing you Getting Started Using the Automatic Paper Feeder Loading continuea 4 Move the side paper guide to the right while squeezing the tab on the side paper guide Slide the side paper guide until it lightly touches the side of the print media NOTE Do not press the guide too tightly to the edge of the print media The guide may bend the media or prevent the media from feeding When you print a file from your PC using the Automatic Paper Feeder make sure that you select the source and the correct paper size from your PC software application before starting your print job You can also set pa
42. hen installing the WorkCentre printer and scanner drivers close all open programs first Be Improved results can be obtained by installing the WorkCentre drivers and Control Program software first before you install the Pagis Pro and MGI PhotoSuite software Be Use a direct connection single cable between your PC and the WorkCentre to avoid communications problems Do not use an A B printer switch or a pass through port as a zip drive Performance Be When running a memory intensive function as scanning better and faster results can be achieved by closing any open programs as screensavers and other background applications Be If any hangup or freeze up occurs in the PC or WorkCentre try rebooting the PC or turning the WorkCentre off then on pulling the AC power cord from the AC outlet then re inserting the cord oe It a paper jam occurs and the error code E01 does not clear after removing the jam pull the WorkCentre power cord from the outlet wait one minute then plug the cord in again The Display should show 007 He If scanning does not work try reducing the resolution rate He When using Clone for copying if the number of images is not copied as expected the original image size may be too large Try reducing the image size before copying Also try shifting the image document on the platen to different locations as the home registration marks Customization Be To have the WorkCentre Control Program run in a
43. idge alignment See Ink cartridge aligning Cleaning the Scanning Glass 43 56 Closure Button Cancel 7 29 55 Help 22 29 54 55 OK 23 26 29 32 51 Colour ix 6 27 29 35 38 40 67 68 75 78 Intensity 35 38 Components 1 2 Configuration xii Contrast 5 35 36 38 77 Control Locations 1 3 4 Control Panel 1 3 5 10 11 15 18 27 41 45 50 51 57 60 63 73 74 Control Program xii 11 22 26 43 46 51 54 55 64 67 Copies 6 29 35 36 39 41 Index Copy x 6 13 35 37 40 74 77 Making One Quick Copy 35 37 Custom 79 D Default 28 29 Printer 23 26 27 67 68 settings 7 29 Diagnostic Display LEDs 5 49 57 72 Display 2 3 5 7 10 14 17 18 26 32 33 37 40 41 45 47 49 51 52 53 57 60 73 74 Documentation 9 22 26 71 DOS 26 54 E Editor xii 33 Enlarging 35 40 Envelopes 14 15 19 63 70 79 80 Error 6 10 14 55 58 60 72 Codes 57 60 Exit 8 29 58 60 62 70 73 Exit tray 8 58 60 73 Extender 8 F FCC 81 Feeder See Automatic Paper Feeder or Manual Paper Feeder File 23 26 28 32 Finishing 28 29 Fixed 77 Fold 14 Folder 28 29 Font 68 Format 65 68 Function xii 17 31 32 33 37 41 45 71 G GDI 76 Index 1 H Help 8 54 71 81 See also Closure Button Helpful Hints viii See also Tips Horizontal 74 I IEEE 1284 xii 4 9 61 72 75 76 Image xii 5 29 33 34 36 39
44. ing Always use materials specifically designated for this Workcentre Use of other materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this User Guide for proper cleaning methods Always unplug from the electrical outlet prior to cleaning Never use supplies or cleaning materials for purposes other than than for which they were intended Keep all supplies and materials out of reach of children Do not use the WorkCentre near water wet locations or outdoors Do not place the WorkCentre on an unstable cart stand or table The WorkCentre may fall causing personal injury or serious damage to the WorkCentre This product is equipped with a 3 wire grounding type plug e g plug having a third grounding pin This plug will fit only into a grounding type power outlet This is a safety feature To avoid risk of electric shock contact your Xerox XK35c 25c User Guide V vi electrician to replace the receptable if you are unable to insert the plug into the outlet Never use a grounding adapter plug to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal This WorkCentre should be operated from the tyope of power source indicated on the marking label If you are not sure of the type of power available consult your local power company Do not allow anything to rest on the power cord Do not locate the WorkCentre whe
45. ire function 5 Select File gt Acquire Image gt Acquire to invoke the XK35c scanner driver S 32 Scanning 6 Lift the platen cover and place your document on the document glass 7 Once you have invoked the scanner driver the tab menu will be displayed Click the Scan button in the tab menu to start the scan process When the scanning process begins the WorkCentre Display will show the message pes NOTE If the scanning process does not begin try lowering the resolution rate in the tab menu and repeat the scan step 8 Once you have generated a scanned image you can edit the image using the image editor functions e g MGI PhotoSuite or print the image using the Print function in the scanning program or save the image to disk using a function such as Save As in the scanning program NOTE If you do not close the platen cover or the document is not evenly in contact with the document glass scanning quality will be severely reduced Scanning 33 Scanner Tab Menus Tab Menu Image Window The Tab Menu displays an image window on the right half of the dialog window This image window has ruler reference lines for editing The left half of the dialog window contains the four tab menus and their parameters To scan click the Scan button in the lower right corner of the tab menu Using the Tab Menus The Basic Tab Menu is the first of the scanning driver tab menus and provides the featur
46. kCentre selected as the default are missing printer m The printer cable may not be securely connected to the printer and the computer or the printer cable may not he correct type Check the printer cable m The print head may need cleaning See Section 5 Maintenance Print Head Nozzle procedure Printer prints very m You may be using High 1200 dpi print slowly quality Change the Print Quality setting in the print driver to Normal m Graphics print more slowly than text m Color prints more slowly than black Special media prints more slowly than plain paper m Another application currently open affects print speed Close the running program if not required Control panel of your 1 Turn power switch off then on If this machine does not does not work try step 2 respond 2 Unplug the power cord wait one minute then plug in the machine Page does not print Simplify the page format or use fewer fonts Some complicated page formats may not be printable on the printer If you are using too many fonts or printing complex graphics you can experience this problem 68 Troubleshooting Paper Feeding Problems Symptom Cause and Solution Paper is jammed during Clear the paper jam See Section 6 printing Troubleshooting Paper Jams While the Machine is Printing Paper sticks together m Ensure there is not too much paper in the Automatic Paper Feeder Depending on the thickness of your pape
47. minimized mode select Start gt Programs gt Xerox WorkCentre XK Series gt Printer Control Program gt Options then check run minimized Troubleshooting 73 Status Message Codes on the Control Panel The following codes provide information on the current status of the machine These codes appear in the Control Panel Display Mode Code Descriptions Standby 001 Standby mode Copy 025 to 400 Copy size reduction enlargement 001 to 050 Copy quantity Menu U01 Change cartridge U02 Align cartridge L P appears in the Display as the alignment sheet is printed A00 to A30 Horizontal alignment b00 to b15 Vertical alignment C00 to C30 Quick monochrome bi directional alignment d00 to d30 Quick color bi directional alignment E00 to E30 Normal monochrome bi directional alignment FOO to F30 Normal color bi directional alignment U03 Set paper size P01 Letter P02 A4 P03 Legal U04 Ink nozzle self test cleaning PC Scan PCS Scanning has been initiated from PC PC Print PCP Printing has been initiated from PC Cartridge L C Left cartridge color changed change r C Right cartridge black changed 6SYbsy The machine is busy Replace the cartridge after the current job is done 74 Troubleshooting Appendix Machine Specifications Scanner Item Specification Operating System Windows 3 1x Windows95 98 NT 4 0 Interface IEEE 1284 ECP Support USB
48. mum Scan Width Optical Resolution H x V Copy Quality Mono Copy Speed A4 Color Copy Speed A4 Effective Print edge Margin Flat bed without Automatic Document Feeder A4 Letter A4 Letter Legal 216mm 300 x 600 dpi Draft Normal Best Draft lt 3 com Normal lt 2 com Draft lt 1 5 com Normal lt 0 5 com Top 3 4 mm Bottom 19 05 mm Each side6 5 mm Multicopy 50 pages Reduction and Enlargement 25 to 400 1 increments Fixed R E Settings 100 AutoFit Clone multiple images Contrast Control 3 steps Ink Saver Mode Use Draft Mode Auto Sensing Check Paper paper jam or no paper Low ink Appendix 77 General Specifications 78 Rated AC power input 110 to 240V AC Average power consumption Under 15W Standby Under 50W Copy Mode Under 35W Scan Print Mode Machine Size 44 x 46 x 21 cm Machine Weight 8 25 kg machine without paper Operating Condition Temperature 5 to 40 C 40 to 104 F Recommended Temperature 16 to 32 C Operating Condition Humidity 40 RH to 70 RH Inkjet Cartridge Part Colour 8R12591 Black 8R7881 Numbers Appendix Media Specifications Sizes Width x Length Type mm x mm Letter 216 x 279 Legal 216 x 356 B5 182 x 257 A4 210 x 297 Executive 184 x 267 A5 148 x 210 A6 Card 105 x 148
49. n Printing Printer Settings You can use your machine with all your Windows 3 1x Windows 95 98 or Windows NT 4 0 applications Be sure to set the WorkCentre as the default printer for all your Windows operations Most Windows software applications allow you to make changes to the printer settings This includes settings that determine how a print job looks such as page size paper orientation and margins Settings made in the application to create the document will usually override settings made in the printer driver All screen captures for the following section are from the Windows 95 98 environment NOTE You do not need to use any of the Control Panel buttons to use the machine as a PC printer For example if you are printing a colour document you do not have to press the Colour button on the Control Panel The Control Panel buttons are used primarily for copying Printing 27 Windows 95 98 and 3 1x Printer Settings You can access printer settings by using either of these methods Select the File gt Print gt Properties or File gt Print Setup command from within any Windows application This method will provide access to the Job Finishing Paper Document Quality and Advanced tabs Or Select the Xerox WorkCentre printer from the Printers folder then select File gt Properties or select the printer icon in the Printers folder and click the right mouse button This method will provide access to the General and De
50. ncies and glossy photo Papel ceceeeeeeeeeeeeteeeeetteeetees 22 l talling SoftWare eea ha ete at eb soul Sid Macau bs 23 Overview of WorkCentre Software ccccccseeceeeeeeeeeeeseeeeeeaeeeeeesnaees 23 General Installation ccccccecceeeeseeeeeeeceeeeeeeaeeseeeeseneeesaeeesaeeeeeeeseaees 25 Xerox XKSeries User Guide i Uninstalling SONWAIC isco coast te eo Oe eee he a ode ase 26 WVU WS 31 ce iantaay n a an ttducoste lactate N EON 26 Windows 95 98 or Windows INI csichaacecsataetinne melaiostiulauatsidoce 26 2 Printing 25 Printing a Document From an AppliCatiOn 22 cccccesseeeeeeeeeeeeeeenteeeees 26 Printer Setting S 2a fe Saline E E svndsgeleey eri E ee een se ets 27 Windows 95 98 and 3 1x Printer SettingS ccceeeseeeeeeeeeseeeeeeeeeeeees 28 Windows NT 4 0 Printer Settings ccceeccecseeeeeeeeeeeeeeeeeeeseeeeeneeeeeeees 28 Printer PropertioS TADS seanca aeaa A ER S 29 Printer Properties Buttons amp ICONS eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeees 29 3 Scanning 31 CANA ass o s dead coset en E A danse ltae aia wen eases a nade A 32 Starting the Scan Process s e sc5ndeckccectanedcn lee cebcendannsoencsieceacdaenteencsbatensdes 32 Scanner Tab Menus ancl 2oe tects ace en ate stelcne ea Seies inate cab tags tae tvectee 34 Tab Menu Image Window ccccceeeeeceeeeeeeeeeeeeneeeeetaeeeeetaeeeeeaeeeeneas 34 Using the Tab Menus ccccceceeeeeeeeeeeeeceeeeeeeeaeeeeeeaaeeeee
51. ndows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software application s documentation for the exact printing procedure The following steps describe the typical process to print from a Windows environment 1 Ensure that your WorkCentre is properly connected to the computer the machine is powered on there is paper in one of the paper feeders and the Display shows the message 007 Verify that you have installed the print driver software for your machine See Installing Software Start the program you are using to create the document and create or open the document you want to print Choose Print or Print Setup from the File menu Make sure the WorkCentre is selected as your default printer Click Properties or Setup if you want to make any adjustments that are appropriate for printing your document See Printer Settings Click OK to close the Properties dialog box After making any necessary changes to the printing parameters click OK to start the print job During the printing process the WorkCentre Display will show the message PCP and the WorkCentre Control Program tab menu will appear on your PC screen showing printing progress NOTE The WorkCentre supports DOS printing when the DOS application is run within the control of the Windows MS DOS dialog See Section 5 Maintenance Xerox WorkCentre Control Program for more informatio
52. or characters do not align correctly at left margin m The media is incorrectly loaded or is an unsupported size or type See Section 1 Getting Started Paper Guidelines For special media it is recommended to feed one sheet at a time m Make sure you do not have hard coded spaces at the left margin in your application m The print head may need cleaning See Section 5 Maintenance Print Head Nozzle procedure m The print cartridge may be mis aligned See Section 5 Maintenance Cartridge Alignment Troubleshooting 65 Print Quality Problems continued Symptom Cause and Solution Vertical straight lines are not smooth in tables borders and graphs The print cartridge may be mis aligned See Section 5 Maintenance Cartridge Alignment Printed color does not match screen colors m The color print cartridge has run out of one or more inks Install a new cartridge See Section 5 Maintenance Replacing the Ink Cartridge m The print head may need cleaning See Section 5 Maintenance Print Head Nozzle procedure Black and white is printing instead of expected color printing m The print settings may be incorrect Check Document Type setting in the Document Quality dialog in the print driver m A black cartridge may be installed instead of a color cartridge Replace with a color cartridge See Section 5 Maintenance Replacing the Ink Cartridge 66 Troubleshooting Print
53. ozzles and Contacts a Replace the ink cartridges See Replacing the Ink Cartridge CAUTION Non Xerox ink cartridges will not fit correctly into the WorkCentre cartridge compartment 60 Troubleshooting Printer Problems Symptom Cause and Solution The printer does not m The USB or parallel cable is not print connected properly m The USB or parallel cable is defective Swap the cable with one known to work If necessary replace the cable a f using a parallel cable ensure that it is compliant with the IEEE 1284 standard The printer port is configured incorrectly Check Printer Setting in Windows to make certain that the print job is being sent to the correct port for example LPT1 A paper jam has occurred See Section 6 Troubleshooting Clearing Jams m The printer may be configured incorrectly within the PC application Check the application to verify that all print settings are correct The printer driver may be incorrectly installed Remove the existing printer driver and re install the printer driver See Section 1 Getting Started Uninstalling Software Try printing a test page The paper does not feed m Paper has not been loaded properly into the printer Remove and re insert the paper correctly See Section 1 Getting Started Loading Paper m There is too much paper in the Automatic Paper Feeder Remove some paper Troubleshooting 61 Printer Problems contin
54. per m Make sure the envelope guide is not in the envelope position Transparencies stick Use only the transparencies specially together in the paper designed for an ink jet printer Remove exit each transparency as it exits from the printer Envelopes skew or fail to m Ensure that the envelope guide has been feed correctly turned upright to the envelope load position Ensure that the paper guide is against the left side of the envelopes 70 Troubleshooting Scanning Problems Symptom Cause and Solution The scanner does not scan Make sure you place the document to be scanned face down on the document glass There may not be enough available memory to hold the document you want to scan Try the Pre Scan function to see if that works Try lowering the scan resolution rate The USB or parallel cable is not connected properly The USB or parallel cable is defective Swap the cable with one known to work If necessary replace the cable If using a parallel cable ensure that it is compliant with the IEEE 1284 standard The scanner is configured incorrectly Check scanner setting in scanner driver to make certain that the scanner job is being sent to the correct port for example LPT1 The unit scans very slowly Graphics are scanned more slowly than text Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce
55. per size at the Control Panel Loading Envelopes When printing envelopes remember to use the envelope guide in the Automatic Paper Feeder To load envelopes 1 Pull the envelope guide out towards you until it snaps into place at a right angle to the paper tray Load envelopes with the address side facing you The end of the envelope with the stamp area must enter the feeder first The right edge of the envelope must align with the raised edge of the envelope guide Squeeze the side paper guide and move it to the right until it lightly touches the envelopes NOTE If envelopes jam while printing try reducing the number of envelopes in the Automatic Paper Feeder Fan the envelopes back and forth CAUTION Do not feed stamped envelopes Never use envelopes with clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Getting Started 15 Using the Paper Tray The Manual Paper Feeder is located in front of the Automatic Paper Feeder Use the Manual Paper Feeder to feed paper one sheet at a time into your machine When you print a file from your PC using the Manual Paper Feeder ensure that you select the source and the correct paper size from the Control Panel or your PC software application before starting your print job 1 Place the paper in the Manual Paper Feeder and adjust the Manual Paper Feeder guide to the width of the print material
56. r the feeder can hold up to 100 sheets of paper m Make sure you are using the correct type of paper See Section 1 Getting Started Paper Guidelines m Remove paper from the feeder and flex or fan the paper Humid conditions may cause some paper to stick together Paper fails to feed Make sure the envelope guide is not in the upright position Remove any obstructions inside the machine Multiple sheets of paper m Different types of paper may be stacked do not feed in the Automatic Paper Feeder Load the paper of only one type size and weight m When loading paper do not force the paper down into the printer If multiple sheets have caused a paper jam clear the paper jam See Section 6 Troubleshooting Clearing Jams Troubleshooting 69 Paper Feeding Problems continued Symptom Cause and Solution Paper skews or buckles m Ensure there is not too much paper in the Automatic Paper Feeder Depending on the thickness of your paper the feeder can hold up to 100 sheets of paper m Make sure the paper guide does not cause the paper to bow in the Automatic Paper Feeder m Make sure you are using the correct type of paper See Section 1 Getting Started Paper Guidelines m When loading paper do not force the paper down into the machine m Make sure the right side of the paper is aligned with the right edge of the feeder and the left paper guide is set against the left side of the pa
57. re persons will step on the cord The ON OFF switch does not electrically disconnect the machine from the power supply The power supply cord is the disconnect device for this equipment Ensure that installation is near the outlet and is easily accessible Your machine is equipped with an energy device to conserve power when the machine is not in use The machine may be left on continuously Preface Safi ety Notes continued Preface vii Saf ety Notes continued viii Electricity at Work Regulation in England and Wales UK ONLY Electricity at Work Regulations The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical system in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practical danger This includes ensuring all electrical equipment connected to such electrical systems are safely constructed maintained and operated All Xerox equipment have been designed to exacting safety standards They have all undergone a variety of stringent safety tests including earth bond insulation resistance and electrical strength tests Xerox Europe manufacturing plants have been awarded ISO 9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body Xerox equipment
58. s that define the operation of your machine The Control Program includes five tabs Status Displays the printer status ink levels and print job status Options Includes setup options Cartridges Installs cleans or aligns the cartridge DOS Printing Includes settings for printing directly from DOS About Displays the Control Program version NOTE Select the tab menu Help button for online help with tab menu terms and parameters Starting the Xerox WorkCentre Control Program Windows 95 98 and Windows NT 4 0 Windows 3 1x 54 2 3 1 2 Select Start gt Programs Choose Xerox WorkCentre XK Series from the program list Select Xerox WorkCentre Control Program The Xerox WorkCentre Control Program window opens From the Program Manager at system startup open the Xerox WorkCentre XK Series group Double click on the Xerox WorkCentre Control Program icon The Xerox WorkCentre Control Program window opens Maintenance Xerox WorkCentre Control Program Tab Menus When the Xerox WorkCentre Control Program on LPT1 window opens click the appropriate tab for the options you want to display On the appropriate tab specify your changes Click Close when you are done Click Help on any of the tabs to use the online Help feature Using the Status tab amp Xerox WorkCentre XK Series on LPT1 ile Ee Status Options Cartridges bos Printing About nk Leyes Full f Lo u vy
59. s the print cartridge carrier moves to the right hand standby position Maintenance Cartridge Alignment You should print the cartridge alignment test if vertical lines or characters appear crooked The cartridge alignment test will straighten the vertical lines To Align the Cartridge from your PC 1 2 Open the Xerox WorkCentre Control Program on LPT1 Refer to Starting the Xerox WorkCentre Control Program and to Using the Cartridges Tab Click Align Cartridges The printer feeds a sheet of paper and prints the alignment test pattern Examine the test print If the vertical lines are straight no adjustment is needed If the lines are not straight select the number in which the lines appear the straightest and click OK To Align the Cartridge Using the WorkCentre Control Panel 1 Press the Menu button on the Control Panel repeatedly until the Message Code appears in the Display Press Start NOTE The machine will time out after one minute if Start is not pressed and will return to Standby Mode The Display will then show 007 Press Menu repeatedly until you see the code displayed then press Start to repeat the cartridge alignment process An alignment test pattern sheet will print during which time the Display will show L P Review this sheet in response to the next series of six Display messages Maintenance 51 52 The alignment sheet looks like the following example CARTRIDGE ALI
60. s of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member state related to electromagnetic compatibility This equipment has been tested and found to comply with the limits for a Class B digital device These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative or by contacting Xerox Europe Product Safety Xerox Europe Technical Centre PO Box 17 Bessemer Road Welwyn Garden City
61. t type of paper Try another type of paper See Section 1 Getting Started Paper Guidelines m You may be printing on the wrong side of the paper m The print head may need cleaning See Section 5 Maintenance Print Head Nozzle procedure Solid black areas on Try changing the fill pattern in your transparencies contain application software The print head may white streaks need cleaning See Section 5 Maintenance Print Head Nozzle procedure Smudged or dark m Make sure you are using the correct type characters of paper Try another type of paper Make sure the paper is straight and unwrinkled m Let ink dry before handling the paper You can use Dry Time Delay check box in the print driver setting Change the Print Quality setting to Normal quality mode The print head may need cleaning See Section 5 Maintenance Print Head Nozzle procedure 64 Troubleshooting Print Quality Problems continuea Symptom Cause and Solution Characters with white lines m The print cartridge may be running out of ink Replace the print cartridge The Status monitor shows the amount of ink left in the cartridge m Remove and reinstall the print cartridge See Section 5 Maintenance Replacing the Ink Cartridge m The print head may need cleaning See Section 5 Maintenance Print Head Nozzle procedure m f printing on transparencies try changing the fill pattern in your application software Incorrect format
62. tails tabs as well as the Job Finishing Page Main and Advanced tabs NOTE Windows 98 also shows the Colour Management tab NOTE In Windows 3 1x Go into Print Manager and select the Xerox WorkCentre printer pull down the Options menu and select Printer Setup Click the Setup button to view the Page Main and Advanced tabs Windows NT 4 0 Printer Settings The Windows NT 4 0 printer drivers contain many of the same features as the printer drivers for Windows 3 1 and Windows 95 98 However the names of the tabs and some of the features are different 28 You can access the various printer settings by using either of these methods Printing Select File gt Print gt Properties or File gt Print Setup command from within any Windows application This provides access to the Page Setup Color and Features tabs Or Select Xerox WorkCentre XK Series printer from the Printers folder click the right mouse button then select Document Defaults from the drop down list This provides access to the Page Setup Advanced and Cartridges tabs Printer Properties Tabs When the Printer Properties are displayed you can review and change whatever settings are needed for your print job If accessed through the Printers folder the Printer Properties Tab Menu consists of six tabs seven for Windows 98 General tab for viewing and changing general Windows 95 printer information See your Windows 95 98 User Guide for details
63. tee apsiadbienset die eacladceewsst eed 75 SCAMMER seasta see zevstne tesvtencs A ae ovis ER 75 PINTS Rex ea Perouse ie a eayPiseas cous peeves eben eee eee 76 COPIST ariaren ct on tite ae lotes E ee peter nit aetna ied een eg 77 General Specifications cccecceesceceeeeeeeneeeeaeeeeeeeseeeeeeaeesaeeseeeeeneees 78 Media SPCCHICANONSs co cc secede ce davis Qeog cts cutee ure tGaieae conc ge deans vacceteceee skeet 79 SFA AENT ALEE FEI APESE TE I ATEEN FEE AEE ASE TE TAERE E TE 79 Feeding by Media Type asssssessssssssrresssrnesrrnnesrrnnenrinneernnnnnnnnnennnnnennnnnnna 80 Cerica NONS e E E a E EEE T E EE 82 Energy SIAM gere aer e re d ee edeiasteededoets ka iarere aiene E 84 Index Table of Contents ii Cleaning the Scanning GIASS uu cccccccsseeceeeeeeeeeeeeeeeeeseeeneeeeeeeesseeenaees 56 V Table of Contents This page intentionally left blank Preface Safety Notes Your WorkCentre and supplies have been designed and tested to meet strict safety requirements These include safety agency examination and approval and compliance to established environmental standards Please read the following instructions carefully before operating the WorkCentre and refer to them as needed to ensure the continued safe operation of your WorkCentre Follow all warnings and instructions marked on or supplied with the product Symbology AN Hight Voltage AN Warning Unplug this WorkCentre from the wall outlet before clean
64. the left cartridge color press Start otherwise press Stop The message will then change to message A If you want to change the right cartridge black press Start otherwise press Stop 6 Pull the handle of the ink cartridge s you want to replace toward you until there is a click Remove the ink cartridge s 7 Remove a new ink cartridge from its packaging and carefully remove the tape covering the print head Hold the ink cartridge by the colored tab or black areas only Do not touch the copper area Maintenance 49 50 8 10 Insert the ink cartridge in the cartridge holder then push the ink cartridge firmly to the rear of the machine until it clicks into place If the ink cartridge moves loosely in the carrier it has not clicked into place Repeat this step If you changed the left cartridge colour press Start otherwise press Stop The message will then change to r C If you changed the right cartridge black press Start otherwise press Stop If you pressed Start to either of the two LED messages the alignment procedure will start An alignment test pattern sheet will print during which time the display will show Close the cover and proceed to the Cartridge Alignment procedure Use that particular procedure named To Align the Cartridge Using the WorkCentre Control Panel starting with step 4 NOTE If you are interrupted and leave the print carrier in the left side access location for more than 30 minute
65. the scanned image Set your computer to ECP printer mode through BIOS setting It will help to increase the speed For details on how to set BIOS refer to your PC documentation S Troubleshooting 71 Scanning Problems continued Symptom Cause and Solution The following message There may be a copying or printing job in appears on the computer progress When the current job is screen Scanner is busy completed try the job again receiving or printing data When the current job is completed try again Diagnostic Display on the Control Panel There are three diagnostic conditions that may occur in the WorkCentre When any one of these Diagnostic Display LED lights turns on refer to this table LED Light Meaning Solution The colour ink Replace the colour ink cartridge 66 cartridge has a See Section 5 low ink supply Maintenance Replacing the Ink Cartridge The black Replace the black cartridge See cartridge has a Section 5 Maintenance Replacing low ink supply the Ink Cartridge Oy A paper jam has m Remove the jammed paper from R occurred inside the paper feeder or the paper the machine or the exit tray and press Stop aT S m lf there is no paper in the paper feeder load paper and press Stop m lf there is paper in the paper feeder remove the paper from the feeder the reload the paper and press Stop 72 Troubleshooting General Tips Installation Be W
66. ty xerographic copy paper or inkjet paper 2 Open the entire scanner module not just the document cover by lifting the front edge upwards 3 Support the scanner module by lifting the cartridge compartment lid support up so the scanner module rests on the top edge of the lid support 4 Press the Menu button A WIUIE message will appear in the Display Press Start The cartridge holder will move left to the open change area The WEA message left cartridge will appear Getting Started 11 Installing amp Aligning the Ink Cartridges continued 5 Unpack the black ink cartridge Remove the sealing tape NOTE Hold the cartridge carefully Do not touch the electrical contacts on the side and bottom of the cartridge Ensure that there are no pieces of tape remaining on the cartridge 6 Insert the black cartridge down into the cartridge holder on the right side of the carrier assembly Push the cartridge toward the back of the machine until it snaps into place Unpack the colour ink cartridge Remove the sealing tape Insert the colour cartridge down into the cartridge holder on the left side of the carrier assembly Push it toward the back of the machine until it clicks into place 9 Close the cartridge compartment cover support and scanner module 10 The WAAHI message left cartridge still appears in the Display Press Start to indicate you have just installed the color ink cartridge in the left
67. uality printing with minimal or no smearing or running when in contact with water or damp surfaces making it a good choice for damp or rainy environments Glossy Photo Paper Glossy photo paper is a high gloss thicker paper that produces the look and feel of a photograph Use this paper to produce photo realistic prints Transparencies Your transparencies will possess excellent contrast sharpness and colour lron on Transfers Use inkjet T shirt transfer paper to create and personalize T shirts sweatshirts aprons tablecloths napkins etc Use on any cotton or cotton poly blend fabric Follow instructions that come with the transfer paper Greeting Card Stock Get the most out of card making software with Greeting Cards These cards give your unique personalized cards the look and feel of professional cards You can create cards invitations announcements and more Getting Started Guidelines for Special Paper and other Media Be sure to read any instructions that come with your special paper These instructions provide important information regarding how to achieve the highest print quality with these papers It is recommended that you feed special paper types one sheet at a time Store unused media flat Do not remove papers from their protective packaging until you are ready to use them Store unused media at temperatures between 59 and 86 degrees Fahrenheit 15 to 30 degrees Centigrade The relative humidity should be b
68. ued Symptom Cause and Solution Part of the printed page The page layout is too complex Simplify is blank the page layout and remove any unnecessary graphics from the document m The page orientation setting may be incorrect in the print driver Change the page orientation in the Print Setup dialog box m The paper size and the software paper size settings do not match Load the correct paper in the printer or change the software paper size settings in the Print Setup dialog box Scaling may be set to less than 100 Change the scaling setting in the Paper Output dialog box m The printer cable may be incorrect Replace the cable with a correct cable See Section 1 Getting Started Setup m One of the ink cartridges may be empty The printer prints the mw The printer cable may be connected wrong data or it prints improperly Check the cable connection incorrect ener acters m There may be a problem with the printer driver software Exit Windows and reboot the computer Turn the printer off and on m The printer cable may be incorrect Replace the cable with a correct cable See Section 1 Getting Started Setup S 62 Troubleshooting Printer Problems continued Symptom Cause and Solution The paper constantly m There is too much paper in the Automatic jams Paper Feeder Remove some of the paper If printing onto transparencies or labels insert them one at a time in the Manual Paper F
69. ule Lift the cartridge compartment lid support up so the scanner module rests on the top edge of the lid support Press Menu until the code appears in the Display Press Start The cartridge carrier assembly will move into the open area Remove the ink cartridge See Replacing the Ink Cartridge Use a clean lint free cloth dampened with distilled water only to gently clean the entire copper colored area including the nozzles and contacts To dissolve any dried ink hold the damp cloth against the nozzles for about three seconds Gently blot and wipe dry NOTE If you are cleaning a color ink cartridge be especially careful to wipe the nozzles in only one direction so the colors do not mix Allow the copper colored area to dry then reinstall the ink cartridge Close the cartridge compartment lid support and scanner module Repeat the nozzle test See Cleaning the Print Nozzles If the line is still broken clean the print cartridge carrier contacts in your machine See Cleaning the Cartridge Carrier Contacts If print quality still has not improved replace the ink cartridge Maintenance 47 Cleaning the Cartridge Carrier Contacts 48 1 O OA WwW NY N Lift the scanner module Lift the cartridge compartment lid support up so the scanner module rests on the top edge of the lid support Press the Menu button until the code appears in the Display Press Start Unplug the power cord from the rear of the WorkCentre
70. utomatic Paper Feeder Select Xerox WorkCentre Control Program on LPT1 The Control Program window opens NOTE For Windows 3 1 At system startup open the Xerox WorkCentre group from Program Manager Double click on the Xerox WorkCentre Control Program icon Click the Cartridges tab then click Clean Print Nozzles The printer feeds a sheet of paper and prints the nozzle test pattern NOTE There are minor differences in the appearance of the Cartridges Tab between Windows 95 98 and Windows NT 4 0 Examine the test pattern Compare the diagonal same color lines at the top and bottom of the test pattern Look for a break in the diagonal lines a broken line shows clogged nozzles If the bottom line shows improvement rerun this test If improvement continues rerun the test If all nozzles are not printing after running the test three times continue with step 5 If print quality does not improve remove and reinstall the ink cartridge Repeat the Print Head Nozzle procedure If the line is still broken wipe the nozzles and contacts Refer to Wiping the Ink Cartridge Nozzles and Contacts Maintenance Wiping the Ink Cartridge Nozzles and Contacts If print quality does not improve after repeating the Print Head Nozzle procedure the problem may be caused by dried ink on the ink cartridge nozzles contacts carrier contacts in the printer Follow this procedure 1 a A W N O NO Lift the scanner mod
71. ware an additional 90MB free hard disk space is required 70MB for Pagis Pro 20MB for MGI PhotoSuite Xerox provides a print driver TWAIN scanner driver and Control Program for ink cartridge management Pagis Pro and MGI PhotoSuite are provided if you do not already have a scanner image editor program these two software applications require Windows 95 98 or NT 4 0 Preface xiii 1 Getting Started This section describes the installation and setup of your WorkCentre The following topics are included Page COMPONCING se epe sae stece dace a E estate ten eet cess 2 Control Locations toss cae seatntdiaaenetdasnieaddususeetaniverstdeaseeabee 3 Control PANG scrote iete tate teres We cae eee aes 5 DOI Soide ae see a EA ten ates tine nets aban awe aie ade Oe 8 Installing amp Aligning INK CArtridQ S ccccccccceeettssneees 11 Using the Automatic Paper Feeder APF 1c1ee 14 Loading Paper rerien die evdee hina nok 14 Loading Envelopes cecas esses aiitan i eoegoos nt eacccredededeendces 15 Using the Paper Tray ssh cea sten tte catiss nactdeaeenateetues 16 Using the Menu ButtOn cccccccesssccceeeeesensneeeeeeeeeees 17 Changing Ink Cartridges ccccceseeeeeseeeeeeeeseteeeeeaeeeeeeeees 17 Aligning Ink Cartridges ccccccesceeeseececeeseteeeeeaeeeeneeeennees 17 Setting Paper Size Using the Control Panel 0068 18 Testing the Print Nozzles oo eeeeeeeeeneeeeeeeeaeeeeeetaee
72. which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox Europe Technical Centre see page 1 for advice prior to any test implementation Xeros equipment should however be properly and regularly serviced and maintained at all times Preface Helpful Hints Care of Your WorkCentre m Avoid removing the ink jet cartridges from the WorkCentre unless they are to be replaced Do not place heavy objects on any surface of the WorkCentre Take care not to place liquids on or near the WorkCentre surface Avoid placing clips or staples on any WorkCentre surface Maintenance Clean the Document Glass daily and as required Do not apply cleaning liquids or sprays directly to the WorkCentre apply to the cloth first m Store paper in a dry area on a flat surface and in a closed cabinet a Wrap partially used reams of media tightly WorkCentre Location For reliable WorkCentre operation and copy quality Xerox recommends a Place your WorkCentre in a well ventilated room positioning it so that you do not block any ventilation slots or openings as described in the safety notes m Recommended environment Temperature 60 to 90 F 15 to 32 C Humidity 40 to 70 m Place the WorkCentre on a flat level surface Avoid locations that subject the WorkCentre to
73. without HUB Mode Compatibility TWAIN Standard Device Platen Colour CIS Contact Image Sensor Scan Width Maximum216 mm Effective 210 mm Color Depth Internal 30 bit External 24 bit Optical Resolution H x V 300 x 600 dpi Interpolation Resolution Max 4800 dpi Pre scan Mode Yes 75 dpi Minimum PC spec 486DX 100 MHz 16 MB memory 20 MB free disk space Recommended PC spec Pentium II 200 MHz 32 MB memory 20 MB free disk space Xerox XK35c 25c User Guide 75 Printer 76 Technology Colour Thermal Inkjet Engine Type 2 Pen K and CMY Operating System Windows 3 1x Windows 95 98 NT 4 0 Interface IEEE 1284 ECP Support USB without HUB Mode Emulation HBP GDI Print Speed Mono lt 8 ppm draft 5 ppm normal Colour lt 3 ppm draft 1 5 ppm normal Print Resolution Draft 300 x 600 dpi H x V Normal 600 x 600 dpi Best 1200 x 1200 dpi addressable Maximum Paper Size A4 Letter Legal Effective Printing Width 203 1mm Output Tray Capacity Maximum 50 sheets Input Paper Capacity Maximum 100 sheets 20 Ib paper Maximum Printer Cable Length 1 8 m Minimum PC spec 486DX 100 MHz 16 MB memory 20 MB free disk space Recommended PC spec Pentium Il 200 MHz 32 MB memory 20 MB free disk space Appendix Copier Copy Mode Black and Color Scanner Type Maximum Original size Maximum Paper Size Maxi
74. ws 4 Insert the WorkCentre CD ROM into your CD ROM drive Installation for Windows 3 1X continued 5 From the File menu of the Windows Program Manager select File gt Run Type d Xinstall exe replace d with the letter designation of your PC s CD ROM drive and if necessary click OK Continue with step 7 Installation for Windows 95 98 or Windows NT 4 0 continued NOTE For USB Windows 98 only a You will see an Add New Hardware dialog Select NEXT b Follow screen instructions to load USB driver When asked for USB driver source point to Xerox CD Continue with screen instructions c Goto Step 5 to manually install the XK Series printer and TWAIN drivers 5 If AutoPlay is not enabled to automatically recognize the CD ROM select Start gt Run Windows 95 98 and NT 4 0 6 Type d Xinstall exe replace d with the letter designation of your PC s CD ROM drive and if necessary click OK Continue with step 7 General Installation continued 7 The WorkCentre software installation program will begin Follow the on screen instructions for the rest of the installation 8 Restart your PC to complete the installation process Getting Started 23 Uninstalling Software To remove the Xerox supplied software from your PC Windows 3 1x 1 6 7 8 In Windows 3 1x all WorkCentre software components are installed into a single program group Start Windows 3 1x In the Program Manager
75. zles on the ink cartridge This procedure cleans the ink cartridge by purging the nozzles Then it prints a test so you can see the results Use the procedure When you suspect the nozzles are clogged When characters are not printing completely Maintenance Cleaning the Print Head Nozzles From the Control Panel This procedure cleans the print nozzles and removes any deposits that may impair printing functions To run the procedure 1 2 Press the Menu button repeatedly until the code appears in the Display Ensure there is paper in the Automatic Paper Feeder Press Start The WorkCentre prints a head cleaning test pattern Notice the series of diagonal lines across the top and bottom of the test pattern Breaks within a line of the same color indicate a clogged nozzle Try running this procedure again if you see breaks in the diagonal lines If the print quality is satisfactory after running the test three times the print nozzles are clean If the print quality of the test pattern is still not satisfactory go to step 3 Remove and reinstall the print cartridge Repeat the Print Head Nozzle procedure If the diagonal lines are still broken wipe the print cartridge nozzles See Wiping the Print Nozzles and Contacts Maintenance 45 To clean the Print Head Nozzles from your PC 46 1 In Windows 95 98 or Windows NT 4 0 Go to Start gt Programs gt Xerox WorkCentre XK Series Ensure there is paper in the A

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