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Xerox Wide Format IJP 2000 User's Manual

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1. J 9 Rotate the roll paper and insert the leading edge of roll paper under the roller The roll paper is automatically conveyed and stops Note When the roll paper is not fed smoothly because its leading edge is damaged cut the leading edge using a cutter knife or a similar tool before loading the paper 10 Press the paper cutter button to cut the leading edge of paper Note If you press the paper cutter button once 5 9 in 150 mm of the paper is cut If you hold down the paper cutter button the paper comes out until you release the button and it is cut at the position where you release the button Xerox Wide Format IJP 2000 User Guide 1 15 Before Using the Machine 11 Remove the trimmed piece of paper 12 Loading Cut Sheet Paper Bypass When using cut sheets for print load the cut sheet via the bypass manual feed table Notes When loading paper of different type size or weight change the paper settings before printing For information on how to do this refer to Configuring Paper Settings on page 1 19 Paper of up to 78 7 in 2 000 mm in length can be loaded 1 Align both edges of the paper against the scale and insert the paper until it is conveyed automatically 1 16 Xerox Wide Format IJP 2000 User Guide Before Using the Machine The paper is automatically conveyed and stop
2. k 5 4 System Administrator Menu List kk k kk KK KK KK cece ence eee ene ee k kk k kk 5 5 COMMON SCCUINGS o 2s naa erence sa red Ree ean ou Ka ee kk cee ke he Erana Wele cere 5 7 Machine Clock Timer SettingS 0 kK KK KK KK KK KK KK KK KK KK k kk kk k k k 5 7 Audio TONGS no bke K cd nbeud isu dado iesdeaieieeadeedete bih b dn b ki n lk bl k Sises 5 8 Default Language s3 s Ke sana an am ani qu cece cen EEA EREE ERE EEEE k KERIO 5 10 Paper Tray Prloflky a ss 2420 uyan dnd bend dont wa d da bana wd Gaul Seat daha a n di 44 a 5 10 MGINtENGNCE sco cecsdensdaeeieescssacesoeieodabsnoeeeed etd es lad boarded 5 11 Other SettingS 2 4c02 dekctdasadesaseradesad vargas aay iadwtusoaddes DN 3 j 3 0 9yyk E 5 11 Detailed Settings a cs x2 4 5 cede ne De sedeya dwa XE dete sacha dae Gi eni k lal k e 0 sau bade 5 13 Print Settings irrecsiranesasernaan ana a a a E E E a e e a mm 5 14 Job RECOVELY woB__cbBBBX5xX Z sBb _ a EEA dled mn pp a 5 15 Detailed SettingS i ki ccc ccc ccc ccc cence tee cen een d nda k2 We kalk sanik 5 15 N twork Sett ll05 4 34650048 bu kak d use ented k kk yy ek aa k ak r k dd dag eden bs Basie 5 16 Port Settings serre reer ieena EEE E a E A AA A 5 17 Protocol Settings orere DDD _ _ _ e e _l l JJ a ih ei 5 18 SSL TES Set
3. 4 Use the numeric keypad on the control panel or the keyboard displayed on the screen to enter the system administrator ID using up to 32 characters Press Save Press Re enter System Administrator ID Press Keyboard o N Oy En Re enter the same system administrator ID by using the numeric keypad on the control panel or the keyboard displayed on the screen using up to 32 characters 9 Press Save System Administrator s Password We recommend that you set a password to enhance security The factory default is x admin To tell the system administrator to enter the password whenever displaying the System Administrator Menu set Password Entry Control Panel to On in Authentication Security Settings Xerox Wide Format IJP 2000 5 23 User Guide System Administrator Menu Settings Specify the password after you have set the system administrator ID 3 N OY E e Notes The system administrator s password is required when changing the machine settings via CentreWare Internet Services For details on how to make settings for Password Entry Control Panel refer to Password Entry from Control Panel on page 5 26 Press System Admin Password Press Keyboard System Admin Password New Password Re enter Password Use the numeric keypad on the control panel or the keyboard displayed on the screen to enter the system administrator s password of 4 to 12 characters uaau u a lalla Symbol
4. Allthe trays cannot be assigned with Auto Select Off Some of the items and features on the screen shots or illustrations may not be displayed or available on your machine depending on its configuration 1 Press Paper Tray Priority 2 Set each item as necessary and click Save Paper Tray Priority n Auto 1 ay ort Cen 2 see Qe 3 Qe Qer 4 Qere 5 10 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Maintenance This function is for customer engineer use For more information contact your local Xerox representative Maintenance BU A11 Data Other Settings 1 Press Other Settings 2 Set each item as necessary and click Close Other Settings Current Settings 1 Software Download Disabled 2 Data Encryption Software Download This function is for customer engineer use For more information contact your local Xerox representative Data Encryption Allows you to select whether to encrypt data recorded on the machine s hard disk When data encryption is enabled the machine automatically encrypts print data before writing these data to its hard disk Whether to encrypt data cannot be set for individual features Encrypting data prevents unauthorized users from reading data stored on the hard disk even if the hard disk is stolen When you select On enter an encryption key of 1 to 12 digits in both New Encryption Key and Re enter New Encryption Key
5. 10 No Component D oz 8 o BIG CS ED a Moanpe sians T CID D O Log In Out gt 8 7 Function Stop button Start button 1 Touch screen Displays messages and buttons required for the operation of various features You can access the machine features by directly touching the touch screen 2 Supplies button Press this button to check the status of consumables 3 Language button Press this button to switch the language 4 Power Saver button Press this button to exit the Energy Saver mode 5 Contrast adjustment dial Allows you to adjust the contrast of the touch screen 6 Clear All button These buttons do not function 7 C Clear button Press this button to cancel a numerical character you have entered with the numeric keypad 8 Numeric keypad 9 Log In Out button Use the numeric buttons on the keypad to enter numerical characters Press this button to display the System Administration Menu screen Pressing this button displays the screen to enter the system administrator s user ID 1 8 Xerox Wide Format IJP 2000 User Guide Before Using the Machine No Component Function 10 Machine Status button Press this button to check the machine status and meters or to check the status of paper 11 Job Status button Press this button to check the completed jobs 1 Transmitting indicator Blinks during data c
6. 14 Power breaker A power breaker of the machine 15 Power switch Used to switch the power to the machine on off 16 Front cover Open this cover when replacing a waste ink cartridge 17 Upper unit release lever Pull up this lever to open the upper unit Xerox Wide Format IJP 2000 User Guide Before Using the Machine Paper Stack Tray Optional This tray can accommodate printed sheets on the tray or underneath the tray You can eject up to 150 sheets of paper on the tray Note Depending on the size of paper you use pull out the paper support 1 4 Xerox Wide Format IJP 2000 User Guide Before Using the Machine Power Source Switching the Power On The machine warms up and becomes ready to print within about 10 minutes after being powered on The Energy Saver feature allows you to reduce the power consumption of the machine saving electricity CAUTION Do not turn off the power immediately after turning the power switch on If you turn the power off before the Ready message appears on the touch screen the system could be damaged Note The machine consumes 11W or less even when the power switch is turned off To avoid consuming or save this standby power turn the power breaker OFF For information on how to do this refer to Saving Power Consumption While the Machine is not in Use on page 1 6 For information on the Energy Saver feature refer to Energy Saver Mode on page 1 7 1 Press
7. Unit on page 3 14 e Removing Ink Stains in the Ink Receiving Side of the Print Unit on page 3 16 Try to run a print job again If the problem persists perform the print head cleaning two or three times See Cleaning the Print Head on page 3 20 Image density is too light or uneven on the first printed sheet during a continuous print job The print heads may have been clogged Try torun a print job again 4 6 Xerox Wide Format IJP 2000 User Guide Problems during Printing Problem Solving This section describes how to troubleshoot problems during printing Symptom Check Remedy Unable to print Is the network cable disconnected from the computer Connect the network cable to the computer Is the network cable disconnected from the machine Connect the network cable to the machine Is the printer status Offline Has an error occurred on the machine Check the setting for Print Mode Select Online if the status is Offline See Print Mode on page 1 32 Check the error message and follow the instructions to solve the problem Are the IP address and Subnet Mask set correctly Set the correct IP address and Subnet Mask See Print Settings on page 5 14 Is the network between the computer and the machine working Consult with your network administrator Is the port enabled Is the machine connected to multiple computers Set th
8. You can select the target jobs for which the beep is to sound Ink Level Alert Set the volume of the beep that sounds when the toner Off On cartridge needs replacing Low Media Alert Set the volume of the beep that sounds when a job is Off On suspended because there is no paper in a tray Fault Set the volume of the beep that sounds when a job fails Off On You can select the target jobs for which the beep is to sound Auto Clear Notice Set the volume of the beep that sounds five seconds before Off On auto clear Manual Feed Set Set the volume of the beep that sounds when paper is Off On inserted into the bypass manual feed table Waste Full Alert Set the volume of the beep that sounds when the waste ink Off On Xerox Wide Format IJP 2000 User Guide cartridge needs replacing 5 9 System Administrator Menu Settings Default Language The factory default is English 1 Press Default Language 2 Set each item as necessary and click Save Paper Tray Priority Set the priority of the trays to use when the following conditions are satisfied e Paper selection is set to Auto e The same size of paper is loaded in multiple trays e The print job does not specify a paper size and a tray Select from First Second Third Fourth and Auto Select Off The factory default is First for roll 1 Second for roll 2 Third for roll 3 and Fourth for roll 4 Notes Multiple trays cannot have the same priority
9. clogged Wait for 30 seconds or more before starting the next print job Alternatively perform the print head cleaning two or three times See e Cleaning the Print Head on page 3 20 e Removing Ink Stains in the Print Head Side of the Print Unit on page 3 14 Xerox Wide Format IJP 2000 User Guide 4 5 Problem Solving Symptom Unwanted white dots appear in black filled areas Check Is the appropriate type of media being used Remedy Load the appropriate type of media See Media on page 1 22 Internal components are soiled Contact your local Xerox representative Nothing is There may be a system Contact your local Xerox representative printed malfunction The printed Is the media loaded Load the media correctly image is correctly See Loading Replacing Paper on page 1 12 misaligned or skewed Image is lost on Is part of the image outside Recreate the original so that the image fits the printable the edge of of the printable area area paper The printed sheet Is the area around the print Perform the print head cleaning two or three times has ink drops on it A mixture of colors appear on the printed sheet head contaminated by ink Is the print head dirty with ink See Cleaning the Print Head on page 3 20 Clean the ink receiving side and the print head side of the print unit See e Removing Ink Stains in the Print Head Side of the Print
10. select an item to set For information on the items available on the System Administrator Menu screen refer to System Administrator Menu List on page 5 5 1 Select the desired item System Settings Toa oo eS System Settings Select this to configure or change the default settings for each feature Common Settings Use this option to configure the general settings of the machine For more information refer to Common Settings on page 5 7 Print Settings Use this option to configure the print functions behavior For more information refer to Print Settings on page 5 14 Network Settings Use this option to configure ports and protocols For more information refer to Network Settings on page 5 16 System Admin Settings Use this option to specify the administrator s ID and password For more information refer to System Admin Settings on page 5 22 Xerox Wide Format IJP 2000 5 3 User Guide System Administrator Menu Settings Print Head Maintenance Use this option to clean or replace a print head For more information refer to Print Head Maintenance on page 3 19 Authentication Security Settings Use this option to set whether to use the password or overwrite the hard disk For more information refer to Authentication Security Settings on page 5 26 Step 3 Configuring a Feature 1 Select the desired item 2 After completing the settings press Save 3 Press Close several times until the Ready screen is displ
11. then On If the trouble persists call for service XXX XXX Cause An internal error occurred Remedy Turn the power switch off Be sure the touch screen is turned off before you switch the power back on Turn the power switch on again If the message persists record the displayed contents XXX XXX Then turn the power switch off and after the touch screen goes out contact your local Xerox representative Xerox Wide Format IJP 2000 User Guide 4 9 Problem Solving When a Paper Jam Occurs When a paper jam occurs the machine stops and a paper jam error message appears on the touch screen Clear the paper jam according to the message OW Paper Jam Hold the lever with the arrow and open the upper unit See the label and remove the jammed media Place handle B back and close the upper unit Remove the jammed paper gently as not to tear it If the paper is torn remove all the torn pieces making sure that none remain inside the machine If a paper jam error message is still displayed even after you clear the jam jammed paper remains in some other part of the machine When the paper jam is cleared printing resumes from the point right before the paper jam occurred cAUuTION Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries never touch the area with the High Temperature mark on Do not atte
12. x Bing p Internet address entry example When the machine s Internet address is myhost example com Example http myhost example com Blank Page Windows Internet Explorer coe C fen OW le http myhost example com gt gt x lo Bing 2 m Notes If your network uses DNS Domain Name System and the machine s host name is registered in the domain name server you can access the machine using the Internet address which consists of the host name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com Ask your system administrator for the IP address or Internet address When specifying a port number enter the IP address or the Internet address followed by a colon and the assigned port number If you have enabled encrypted communication by selecting the Enabled check box under Network Settings gt Protocol Settings gt HTTP gt Secure HTTP SSL on the Properties tab you need to enter the address beginning https instead of http in the browser address field in order to access CentreWare Internet Services IP address entry example Example https 192 168 1 1 Internet address entry example Example https myhost example com If authentication while attempting to log in as system administrator fails the following message is displayed in the right frame of web browser Login failed If
13. 3 9 Step 5 After replacing the print head carry out calibration Replacing a Print Head p 3 9 Making a Test Print 1 On the System Administrator Menu screen press Print Head Maintenance gt Test Print For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 2 Select a type of paper to be used for test printing and press Start Note Manual feed cannot be selected Test Print E tatus Xerox Wide Format IJP 2000 3 19 User Guide Daily Management and Maintenance 3 4 Press Yes l Test Print Confirmation f i Are you sure you want to start test printing Press Done to end test printing A sheet of the test chart prints Cleaning the Print Head 1 On the System Administrator Menu screen press Print Head Maintenance gt Head Cleaning For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 Select the print head to be cleaned and press Start Note Multiple print heads cannot be selected To clean all of five print heads select All Head Cleaning Press Yes It takes approximately 3 minutes to clean the print head Press Done to end print head cleaning Make a test print again to check the status of the print head For information on test printing refer to Making a Test Print on page 3 19 If the sta
14. 5 Close the ink cover 3 6 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance Replacing a Waste Ink Cartridge When a waste ink cartridge is filled with waste ink the following message appears on the touch screen Take the appropriate action as instructed in the message Replace a waste ink cartridge soon Replace a waste ink cartridge Replace the Waste Ink Cartridge soon er Items Status Media Size Media Type 1 Ro11 1 Ho Media 40 Matte film 2 Ro11 2 Full 880mm Gloss 3 Ro11 3 Full 24 Backlit film 4 Roll 4 Low A3 Matte coated Replace a waste ink cartridge The machine can no longer print if this message is displayed Note If you wait until the message Replace Waste Ink Cartridge is displayed the printer is forced to stop even if it is operating because the waste ink cartridge is full and this may result in a paper jam We recommend that you always replace the waste ink cartridge prior to the display of this message aj Replace Waste Ink Cartridge Open the upper unit Open the front side cover of the device and replace the Waste Ink Cartridge Close the front side cover of the device then close the upper unit 097 939 1 Have anew waste ink cartridge ready Xerox Wide Format IJP 2000 3 7 User Guide Daily Management and Maintenance 2 Make sure that the machine is not operating and pull up the upper unit release lever to open
15. 5 13 User Guide System Administrator Menu Settings Print Settings With Print Settings you can make settings relating to the machine s print features specifications 1 On the System Administrator Menu screen press System Settings gt Print Settings For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 completi System Administrator Menu i System Admin System Settings Ee Print Head Authentication f Maintenance Security Settings 2 Select the item you want to configure or change Print Settings J Recovery Eo 5 14 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Job Recovery You can use this feature to select whether to print a job which has not been completed at the time the machine was turned off the next time the machine is turned on The factory default is Off Job Recovery Jobs will be recovered as specified on the left The default is set as Off Recover only waiting jobs Recover all job that is not output 1 Press Job Recovery 2 Set the items as necessary Off Select this to cancel all the print jobs that have not yet printed at the time the machine was turned off Recover only waiting jobs Select this to print only jobs that have been spooled at the time the machine was turned off Recover all jobs that were not output Select this to print all jobs tha
16. Address p 5 19 IPv6 Address Manual Set on page 5 19 IPv6 Address Manual p 5 20 IPv6 Address Prefix p 5 20 IPv6 Gateway Manual p 5 20 IPv6 Address Auto p 5 20 5 5 System Administrator Menu Settings SSL TLS Settings p 5 20 Device Cert p 5 21 HTTP SSL TLS Comm p 5 21 HTTP SSL TLS Port No p 5 21 Detailed Settings p 5 21 This function is for customer engineer use System Admin Settings p 5 22 System Administrator s ID p 5 23 System Administrator s Password p 5 23 Maximum Login Attempts p 5 24 Print Head Maintenance p 3 19 Head Cleaning See Cleaning the Print Head p 3 20 Replacing Print Head See Replacing a Print Head p 3 9 Calibration See Carrying out Calibration p 3 21 Test Print See Making a Test Print p 3 19 Internal Cleaning See Removing Ink Stains in the Ink Receiving Side of the Print Unit p 3 16 Authentication Security Settings p 5 26 Password Entry from Control Panel p 5 26 Overwrite Hard Disk p 5 27 For information on print head maintenance refer to Chapter 3 Daily Management and Maintenance on p 3 1 5 6 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Common Settings You can configure specifications relating to the machine s common features 1 On the System Administrator Menu screen press System Settings gt Common Settings For information on how to display the System Administrator
17. Before Using the Machine Machine Components This section describes the machine components and their functions No Component Function 1 Print head cover Open this cover when replacing a print head 2 Upper unit Open this cover to clear a paper jam or replace a waste ink cartridge 3 Control panel Directly touch the buttons and tabs displayed on the touch screen to operate the machine For more information refer to Control Panel on page 1 8 4 Roll 1 2 unit Load roll paper into this unit 5 Roll 3 4 unit 4 roll model Load roll paper into this unit 6 Paper cutter button Trims the lead edge of roll media 7 Paper path cover Open this cover to clear a paper jam 8 Bypass manual feed table Load media here when making prints onto cut sheet 9 Manual feeder guide Aligns both edges of paper when loading paper into the bypass Optional manual feed table 10 Ink cover Open this cover when replacing an ink cartridge 1 2 Xerox Wide Format IJP 2000 User Guide Before Using the Machine No Component Function 13 Exit tray Printed media are output from this exit face up 13 Rear cover Contains the LAN port service port and media heater switch Note These ports and switch are intended to be used only by our customer engineers For more information contact your local Xerox representative
18. Menu screen refer to System Administrator Menu Settings Overview on page 5 2 ed upon System Administrator Menu i System Admin System Settings Ee Print Head Authentication f Maintenance Security Settings 2 Select the item you want to configure or change Common Settings janek oe Josten Language Bi Tray Priority BOZ Jom Settings Machine Clock Timer Settings 1 Press Machine Clock Timer Settings 2 Set each item as necessary and click Close Machine Clock Timer Settings Current Settings 1 Machine Clock see 2 Time Zone GMT 9 00 a 3 Auto Power Saver 5 Backlight Off Xerox Wide Format IJP 2000 5 7 User Guide System Administrator Menu Settings Machine Clock Allows you to set the date and time in the system clock of the machine Specify Year Month Day Hours and Minutes Time Zone Allows you to set the time difference from GMT Set the time zone in the range of 12 to 12 in 30 minutes increments The factory default is 0 hours and 0 minutes Auto Power Saver Set the time that must elapse from the last operation until the machine enters the Energy Saver mode in the range of 5 to 240 minutes in 1 minute increments The factory default is 60 minutes Note You cannot disable the functionality of switching to the Energy Saver mode Auto Clear Allows you to set the duration of time before the machine is automatically reset if no operation is performed When you
19. Press Save Press Re enter Password Press Keyboard Re enter the same system administrator s password of 4 to 12 characters by using the numeric keypad on the control panel or the keyboard displayed on the screen Press Save Maximum Login Attempts This feature allows you to prevent unauthorized users from impersonating the administrator to change the machine configuration You can specify the maximum number of fails allowed so that access will be denied when the number of consecutive attempts to log in as system administrator exceeds this limit 5 24 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings This limit can be set to a value between 0 and 10 times The factory default is 5 times Notes Rebooting the machine will reset the failure count To exit the Access Denied state reboot the machine 1 Press Maximum Login Attempts 2 Press On Maximum Login Attempts Login Attempts 1 10 3 Enter the number of the upper limit by using the numeric keypad or by pressing 4 and W 4 Press Save Xerox Wide Format IJP 2000 5 25 User Guide System Administrator Menu Settings Authentication Security Settings With Authentication Security Settings you can configure the machine s security settings Refer to these subsections for more information on each setting 1 On the System Administrator Menu screen press Authentication Security Settings For information on how
20. Print Head 2 Cancel Up Down 100 100 dot Left r Right 100 100 dot Xerox Wide Format IJP 2000 3 25 User Guide Daily Management and Maintenance 3 26 Xerox Wide Format IJP 2000 User Guide Problem Solving This chapter describes solutions to various problems you may have with the machine We ae wets 05441134542155 ee 0y Q We RENC ct DU Vy Sey w den k n 4 2 Emor PIGSCeS 5 cccrcosagsacqsomenenseasweravenscestoesasatenenssesseuetemanonceses 4 9 Whena Per tam ORCS ere ole y32 gt 555oy0 n Swed n y nn pe eaesaes eee eewer art We 4 10 4 1 Xerox Wide Format IJP 2000 User Guide Problem Solving Troubleshooting Take proper action according to the following troubleshooting procedures The power is not turned on gt Action Machine Problems p 4 2 No Yes Y Touch screen is not bright enough gt Action Machine Problems p 4 2 No Yes Y A message is displayed gt Action Machine Problems p 4 2 No Yes Y Paper jam problems Action Paper Jam Problems p 4 3 No Yes Y Image quality problems gt Action Image Quality Problems p 4 4 No Yes y Problems during printing m Action Problems during Printing p 4 7 If the error is not resolved even after following the above procedure contact your local Xerox representative Machine Problems Check th
21. Xerox Wide Format IJP 2000 5 11 User Guide System Administrator Menu Settings To disable this function select Off The factory default is Off New Encryption Re enter Encryption Key Keyboard 1 Select On and press Save to display the Execute Data Encryption screen 2 Select Yes or No Execute Data Encryption F i 411 preset information data will be deleted if you change the encryption settings Z Is it ok Yes q No j Edit 1 Cancel 4 4 Notes on enabling the data encryption feature and changing the settings You need to reboot the machine after enabling disabling data encryption or changing the encryption key The corresponding storage space hard disk will be initialized during the reboot process Initializing will erase all the data stored previously The storage space holds spooled print data Notes Be sure to save all necessary settings and files before you enable the data encryption feature or change any settings Ifthe hard disk currently connected to the machine does not satisfy the encryption settings an error occurs For information on error messages and remedies refer to Error Messages on page 4 9 Even our customer service representatives cannot see or restore the encryption key Be sure not to lose the encryption key It takes a while for the encryption settings to update If an error occurs during the encryption setup process an error message is display
22. a proxy server specifying the machine s IP address in the browser may result in slower responses preventing some screens from being displayed In this case set your browser not to access the machine s IP address via a proxy server For information on how to make this setting refer to the browser Help section Port Number By default the port number for the service is set to 80 The port number can be changed in Properties gt Protocol Settings gt HTTP Port Number must be in the range of 1 to 65535 If you have changed the default port number in the address bar of your Web browser enter the IP address or the Internet address followed by a colon and the assigned port number Xerox Wide Format IJP 2000 2 3 User Guide Xerox CentreWare Internet Services For example if you have changed the port number to 8080 enter the address as shown below http lt the machine s IP address gt 8080 or http lt the machine s Internet address gt 8080 Note If you have enabled encrypted communication you need to enter the address beginning https instead of http in the browser address field in order to access CentreWare Internet Services Settings on the machine The following describes how to configure the settings at the machine user interface and how to set the IP address for the machine when an IP address is not already assigned to the machine The IP address is used to access CentreWare Internet Services Note CentreW
23. any unstable surface The paper roll can fall causing injuries XX Xerox Wide Format IJP 2000 User Guide Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries never touch the area with the High Temperature mark WARNING z5 zs 2 An IU Xerox Wide Format IJP 2000 xxi User Guide Environment e For environmental protection and efficient use of resources Xerox reuses returned ink cartridges to make recycle materials or energy recovery e Proper disposal is required for ink cartridges no longer needed Do not open ink cartridges Return them to your local Xerox representative Xerox Wide Format IJP 2000 User Guide xxii Regulations Radio Frequency Emissions Class A This product has been tested and found to comply with the limits for a class A digital device pursuant to International Standard for Electromagnetic Interference CISPR Publ 22 and Radiocommunication Act 1992 in Australia New Zealand These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment This product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the customer documentation may cause harmful interference to radio communications Operation of this product in a residential area i
24. beh a sok Pune CATION SCCUN CY JEWIN 55 5253 or ckesce ens nE Xerox Wide Format IJP 2000 User Guide 5 1 System Administrator Menu Settings System Administrator Menu Settings Overview This section describes the basic operation of the System Administrator Menu Step 1 Displaying the System Administrator Menu To display the System Administrator Menu enter the system administrator ID The password is also required when Password Entry Control Panel is set to On in Authentication Security Settings We recommend that you change the system administrator ID and password immediately after the machine has been installed For information on how to do this refer to System Admin Settings on page 5 22 1 Press the Log In Out button on the control panel H e Dil Supplies Language Power Saver a eee eoe OOO es stop OOO C7 _ OOO T Log In Out button Log In Out 2 Enter the user ID of the system administrator by using the numeric keypad or the keyboard displayed on the screen and press Confirm Notes By factory default the system administrator ID is 11111 The screen may differ depending on the settings of the machine System 3 j Administrator Login u guum j System Administrator Keyboard 4 5 2 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Step 2 Selecting the Desired Item On the System Administrator Menu screen
25. contact your legal counsel xxiv Xerox Wide Format IJP 2000 User Guide Before Using the Machine This chapter identifies the machine components and describes the basic operations of the machine such as how to turn the power on and off how to operate the control panel and how to exit the Energy Saver mode Machine C ompohel lls b 4 aHa4nu0 iA ne wed K h l D b d b 4 h B hada b h y 1 2 kardan oll Br rrr gr 1 5 Energy saver MOGE ser saa aly anada H e b ye na k ls EER dial Ab di iw yd aha di Ei 1 7 ConTot Paneer DD o 2222mg mmov 1 8 Loading Replacing PAPE gt E4 azana ban h maenda 2 i b b d b d l 0 da dib 1 12 Conngunng Paper Sects 25A kan sa ken 00 koa d ya ae a ken Ee LD ne 40 A hui be 1 19 La bDbtrD gt TPDPp pr r hr r gg mm 1 22 CS ae ee eee eee ese Aas a re EA eee ore y eee mere Te 1 26 Checking Consumables Supplies ic siccsdidsdnetaraieidtiawleesesadeedasecincssaeaden 1 28 Checking Machine Ine ON s 2 se5 ing kou h nan nk kad AR 000 De neya Sa nea 1 30 Iolo non RD ow oeo o ror_rrberbrrrrr E E E T 1 33 Canceling a oD snn iaa eer E E E ee ree ree deye 1 34 D el lt Al JODS niu liceDesksinstcaskipatedtconigaaratenisinaieatonpicesucettaasoetdees 1 35 Xerox Wide Format IJP 2000 1 1 User Guide
26. n na e e eee sanuesicerenss ees ones XxiV 1 Before Using the Machine Machine Components i 39 ga 9356 s l y Kek l k kin k kane dinate dea te diode aed obediewe cues 1 2 PowerSource q se b ye b ey bek k Yyob ba b bet ewes Dobe ba E E eee A dank ka 1 5 Switching the Power ON kk kk kk kK kK kK kK kk kk kk k k k k k k 1 5 Switching the Power Off 0 kk kk kK KK KK KK K KK kK kk kk kk k kk kk kk k k 1 5 Saving Power Consumption While the Machine is not in Use hh 1 6 Energy Saver Mode 0 cece cece cece ence nen AER E A00 RRA KHE ik kn k k KRA Ak 1 7 Exiting the Energy Saver Mode 0 k kk kk kk kK kk kk kk kk kk kk k kk k k 1 7 Control Panel lt a 5x255550 Saon xende n nnwyananenn pa n dana EREET 4y n k n n e a tach le erk i ao8 1 8 Adjusting Screen Contrdst 0 cece kk k kk kk k kk kk kk k e ek e ee lek 1 9 Changing the Language k kk kk kk kk kk kk kk kk kk kk k ke e e e e e el ee 1 9 TOUCH Screen wc is asuanetadsan ede dasededse18 4063044 be 56 sera bere pera E DJ ZEnDEa3r NNBZ2H2RI 1 10 TOXU Entity ae lt y no lead yay ced tan l na h kad da ddan dy nak n dak lab Din d 2 n Sa ceive 1 11 Loading R
27. only an estimate and varies depending on the conditions such as the content printed paper size paper type and the machine operating environment Media Gloss Backlit film Matte coated Replace an ink cartridge Replace an ink cartridge The machine can no longer print if this message is displayed IM Replace Ink Cartridge Open the ink cover and replace the cartridge 097 942 Removing the ink cartridge 1 Have a new ink cartridge ready 2 Open the ink cover Note When you open the cover while the machine is running a print job the machine stops operation after the page currently being processed has been printed 3 4 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance 3 Disconnect the network cable 1 Note Dispose of the used ink cartridge in accordance with local regulations 4 Grasp the nozzle between fingers pinch and pull to remove 2 5 Slide the nozzle along the track beneath the cartridge and into the notch Xerox Wide Format IJP 2000 3 5 User Guide Daily Management and Maintenance Installing the new ink cartridge 1 Remove the protective cover from the replacement ink cartridge Notes The label affixed inside the ink cover depicts ink color location The ink nozzle is keyed and color coded 3 Remove the nozzle from the track and attach it to the ink cartridge 1 4 Connect the network cable 2
28. remedy is performed contact your local Xerox representative Symptom Part of the image is missing on the printed output smudged or unclear Check Is the media damp Remedy If the media is damp some parts of the original may not be printed or may be unclear Replace with media just unpacked See Loading Replacing Paper on page 1 12 Is the loaded media folded or wrinkled Remove the defective media and replace with media just unpacked See Loading Replacing Paper on page 1 12 Is part of the image outside of the printable area Recreate the original so that the image fits the printable area The print heads may be clogged Is the message Print head needs to be replaced soon displayed Perform the print head cleaning two or three times See Cleaning the Print Head on page 3 20 If this symptom occurs after you have run a continuous print job wait for 30 seconds or more before starting the next print job Whenever an interval of 30 seconds or more elapses the machine automatically performs the print head cleaning Operate the machine in the room temperature at 68 F 20 C and the humidity at 50 This will stabilize the performance of the print head Replace the print head See Replacing a Print Head on page 3 9 Dirt appears at regular intervals Is the paper path dirty Run a print job of a few pages If the symptom does not improve contact you
29. select On specify a value between 30 seconds and 3 minutes in 30 second increments To disable this function select Off The factory default is 1 min Backlight Off Allows you to automatically turn off the backlight on the touch screen if the specified time has elapsed with no operations performed Select Off or Same as Auto Clear If Same as Auto Clear is selected the touch screen goes dark when the time specified in Auto Clear has elapsed The factory default is Off Audio Tones You can use this feature to set whether to sound an alarm when a job ends or a fault occurs 5 8 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings The factory default is On for all items 1 Press Audio Tones 2 Set each item as necessary and click Close Audio Tones 1 Panel Select Current Settings 5 Ink Level Alert 4 6 Low Media Alert 3 Item Description Possible Value Panel Select Set the volume of the beep that sounds when a button onthe Off On control panel is correctly selected Panel Alert Set the volume of the beep that sounds when a button that Off On cannot be selected is selected or an operation is performed while an error occurs Machine Ready Set the volume of the beep that sounds when the machine is Off On ready to print for example the power is turned on Job Complete Set the volume of the beep that sounds when a job is Off On completed normally
30. the System Administrator ID which is set on the machine By factory default the user ID System Administrator ID is 11111 and the password is x admin For information on how to change the System Administrator ID and password refer to System Admin Settings on page 5 22 Xerox Wide Format IJP 2000 2 7 User Guide Xerox CentreWare Internet Services Machine Settings The following describes how to configure the settings at the machine user interface Qs oY dra 2 8 Note CentreWare Internet Services can also be used to make these settings For details refer to the Help section which can be displayed by clicking Help in the upper right of the CentreWare Internet Services screen On the System Administrator Menu screen press System Settings gt Network Settings Note For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 Check that LPD is set to Enabled for Port Settings For information on the LPD port setting refer to Port Settings on page 5 17 Press Close to return to the Network Settings screen Note When the machine is already assigned an IP address go to step 7 Press Protocol Settings gt IPv4 IP Address Specify the IP address using the numeric keypad Press Save Press Close several times until the System Administrator Menu screen displays Press Close Note When a message prompting you to reboot the machine app
31. the computer e Offline Disables receiving data from the computer Up to the currently received data is printed and the subsequent data is not received Print Mode Offline Supplies Consumables Press Supplies to display the Supplies screen For more information on the Supplies screen refer to Checking Consumables Supplies on page 1 28 Supplies Items Details Black k1 Magenta M Yellow Y Black K2 1 32 Xerox Wide Format IJP 2000 User Guide Job Status Before Using the Machine Select a job on the Job Status screen to display detailed information on the completed jobs 1 Press the Job Status button on the control panel Weran Supplies Language Power Saver a a er ee Job Status Clear All 2222 CD spo up 2 ee Ve D Start lt gt 0 c CD Job Status button Check the completed jobs Notes Press to display the previous screen and press W to display the next screen Press Update to refresh the display Select a job to see the details administrator Completed trator Completed Check the job details on the displayed screen User Name gt admin Host Name Data File Name Manual pjl Status Completed Time Completed 2012 07 06 14 47 Page De Tray gt Roll 4 Media Size 545 x 734mm Color Mode Color Xerox Wide Format IJP 2000 User Guide 1 33 Before Using t
32. the machine can no longer perform printing Print Head The amount of printed ink is displayed for each print head If the amount of consumed ink exceeds 2 500ml Replace Soon displays Xerox Wide Format IJP 2000 User Guide Before Using the Machine Waste Ink Cartridge OK Replace Soon or Replace Now displays depending on the amount of waste ink pooled in a waste ink cartridge For information on how to replace consumables refer to Replacing Consumables on page 3 2 Xerox Wide Format IJP 2000 1 29 User Guide Before Using the Machine Checking Machine Information The Machine Info screen allows you to check the machine configuration and to switch between the print modes 1 Press the Machine Status button on the control panel ror minno Supplies Language Power Saver eee eo Job Status Clear All ooo z Machine Status D Start lt gt ODO Coed Machine Status button Log fn out Check machine information on the displayed screen Machine Status Machine config For maintenancelsupport Software Please contact your Versions local Service Representive Print Mode Serial Number Supplies MAC Address Notes You can change the tab which is displayed first when the Machine Status button has been pressed For information on the setting procedure refer to Detailed Settings on page 5 13 For information on the billing me
33. the number of times of failed attempts to log in as system administrator exceeds the limit allowed the following message is displayed in the right frame of web browser Switch the machine Off and then On for System Administrator login If you encounter problems during setup refer to Problems with CentreWare Internet Services on page 4 8 Xerox Wide Format IJP 2000 2 5 User Guide Xerox CentreWare Internet Services CentreWare Internet Services Screen Components The CentreWare Internet Services screen consists of three frames separate screens The information displayed in each frame depends on the feature selected Status Job and Log Properties or Support Note Clicking Help in the top frame displays the CentreWare Internet Services help For more information on the functions in CentreWare Internet Services refer to the Help sections T Internet Services Haa sets Sob and Log properties Support rame Status y Media Consumables Left a fram frame aks Name IP Address IPv4 Printer Model IOT Status Idle Printer Status Online Top frame The top frame is located at the upper part of the window This frame contains the logo model name the Help link user information and tabs to access each of the functions of the service For information on each function provided by CentreWare Internet Services refer to the Help section which can be displayed by clicking Help in thi
34. the power switch to the I position to switch the power on Note The Please wait message indicates that the machine is warming up The machine cannot be used while it is warming up Switching the Power Off Switch the power off at the end of a day or if the machine is not used for a long time 1 Press the power switch to the position to switch the power off Notes Do not switch the power off in the following conditions Otherwise the data being processed may be erased Data is being received the Transmitting indicator on the control panel is blinking Printing is being processed After paper is completely output wait for five seconds or more before switching the power off Xerox Wide Format IJP 2000 1 5 User Guide Before Using the Machine When switching the power off and then on make sure that the touch screen is turned off before you switch the power back on Switching the power breaker off while the power switch is on might cause malfunctions The power switches off after a message appears on the touch screen Power Off Switching Off the machine Please wait Saving Power Consumption While the Machine is not in Use The machine consumes 11W or less even when the power switch is turned off To avoid consuming or save this standby power follow the steps below to turn the power breaker OFF Turning the Power Breaker Off 1 Switch the power off 2
35. ventilated environment In the place receiving direct sunlight Near cookers or humidifiers Locate this product on a level and sturdy surface that can withstand a weight of 992 lbs 450 kg Otherwise if tilted the product may fall over and cause injuries Locate this product in a well ventilated area Do not obstruct ventilation openings of the product Keep the minimum clearance as follows for ventilation and an access to the power plug Unplug the product if an abnormal condition is noted With the Paper Stack Tray optional 34 6 in 34 6 in 800 mm 800 mm 700 mm 111 2 in 2 825 mm 111 2 in 2 825 mm Do not incline the product at more than 10 degree angle Otherwise it may fall over and cause injuries Xerox Wide Format IJP 2000 User Guide e Always lock the feet of this product after installation Otherwise it may fall over or slide and cause injuries e When moving this product always switch off and unplug it Otherwise a power cord may be cracked and overheated and eventually may cause electric shock and fire Machine Environment To keep this product in good performance condition always use it in the following environment e Temperature 59 86 F 15 30 C e Humidity 20 80 When the product is left in a chilly room and the room is rapidly warmed up by a heater condensation may form inside the product and cause a partial deletio
36. 2 Pull up the upper unit release lever to open the upper unit To fully open the upper unit pull the UPP Stop Arm located in the back right corner foward 3 Wipe both edges of the print head with lint free cleaning cloth Notes Keep your hand off of the print head Toclean the ink receiving side refer to Removing Ink Stains in the Ink Receiving Side of the Print Unit on page 3 16 Usea lint free cleaning cloth If itis difficult to get the dirt out of the print head wipe off with a wet lint free cleaning cloth Fa fee Xerox Wide Format IJP 2000 3 15 User Guide Daily Management and Maintenance 4 Wipe areas surrounding the print heads with lint free cleaning cloth worsens eee eee ae a oy a 5 Close the upper unit Note Be careful not to pinch your fingers Removing Ink Stains in the Ink Receiving Side of the Print Unit If the ink receiving side of the print unit is dirty with excessive ink it causes the rear side of the print surface to get dirty Note To clean the ink receiving side of the print unit be sure to switch the machine to the cleaning mode on the control panel 1 On the System Administrator Menu screen press Print Head Maintenance gt Internal Cleaning
37. After making sure that the touch screen on the control panel is turned off turn the power breaker off Turning the Power Breaker On 1 Turn the power breaker on 2 Switch the power on D CAUTION Do not turn the power switch on prior to turning the breaker switch on 1 6 Xerox Wide Format IJP 2000 User Guide Before Using the Machine Energy Saver Mode The machine provides the Energy Saver feature that reduces power consumption to save electricity if the machine is not used for the specified time After the time specified in Auto Power Saver elapsed the machine automatically enters the Energy Saver mode the touch screen goes out and the Power Saver button on the control panel lights up Note For information on how to specify Auto Power Saver refer to Auto Power Saver on page 5 8 Exiting the Energy Saver Mode The Energy Saver mode is exited when e The Power Saver button is pressed e A job is received e The settings are configured via CentreWare Internet Services 1 Press the Power Saver button on the control panel The Power Saver button goes out to indicate that the Energy Saver mode is exited Mare nino Supplies Language Power Saver gt gt eeeee Job Status Clecr All QZ Z23 E sa Machinestaus C4 C5 6 D Start Log In Out O ODO Cop Power Saver button Xerox Wide Format IJP 2000 1 7 User Guide Before Using the Machine Control Panel 12 11
38. August 2014 Xerox Xerox Wide Format IJP 2000 User Guide 7o__ 2014 Xerox Corporation All rights reserved Xerox Xerox and Design and CentreWare are trademarks of Xerox Corporation in the United States and or other countries Internet Explorer Microsoft Windows Windows Server and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries MontaVista Linux is a registered trademark of MontaVista Software Inc In this manual safety instructions are preceded by the symbol A Always read and follow the instructions before performing the required procedures If bank bills are printed by a printer or securities are printed illegally it assumes that you violate the law and you suffer punishment regardless of whether to use those printouts If a malfunction occurs with the machine s hard disk or other storage media any received or stored data including registered configurations may be lost Xerox is not responsible for any direct or indirect damages arising from or caused by such data loss Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking Important 1 Parts of this manual are subject to change without prior notice 2 We welcome any comments on ambiguities errors omissions or missing pages 3 Never attempt any procedure on the machine that is not specifically described in this manual U
39. Do not leave the upper unit open for more than five minutes This may result in deterioration of the image quality The machine will beep if you leave the unit open for more than five minutes Cautions when Switching Off e Do not turn off the power immediately after switching it on Turning the power off before the Ready screen has been displayed on the touch screen might result in damage to the system e If the control panel freezes or an error screen stops responding switch the power off e When switching the power off and then on make sure that the touch screen is turned off before you switch the power back on Notes and Restrictions on the Use of the Print Feature For notes and restrictions that apply to the print feature also refer to the Help section of CentreWare Internet Services Maximum Print Length The maximum print length is 196 9 in 5 000 mm 78 7 in 2 000 mm for manual feed regardless of the paper type The machine operation and print results are not guaranteed if you select the type number 0 in Detailed Settings and run a print job of 196 9 in 5 000 mm or longer For more information on the Detailed Settings refer to Detailed Settings on page 5 13 Print data size e The machine cannot handle files whose size is larger than 2GB e The machine cannot handle pages whose data size is larger than 1 2GB per page When printing a multiple page job such pages are ignored Xerox Wide Format IJP 2000 6 3
40. For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 3 16 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance 2 Press Yes The machine enters the cleaning mode Il Internal Cleaning 1 i Switching to internal cleaning mode f Is this 0k 3 When message Preparing disappears pull up the upper unit release lever to open the upper unit 4 Wipe off the black plastic surface with a dry cloth N 5 Close the upper unit CAUTION Be careful not to pinch your fingers Xerox Wide Format IJP 2000 3 17 User Guide Daily Management and Maintenance 6 Press Done Message Exiting internal cleaning mode appears 7 Press Done to exit the cleaning mode 3 18 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance Print Head Maintenance Follow the procedure shown below to maintain the print head 1 Make a test print and check the image quality status of the print head Making a Test Print p 3 19 Step 2 Clean the print head Cleaning the Print Head p 3 20 Step 3 Make a test print again and check the image quality status of the print head Making a Test Print p 3 19 Step 4 If the problem is not resolved replace the print head Replacing a Print Head p
41. IJP 2000 User Guide Manual feed Notes Media Type Weight Thickness Plain paper Coated paper Glossy paper IJ Tracing paper IJ Film 64 to 190g m2 Before Using the Machine Loadable Paper Size AO A1 A2 A3 A4 JIS BO JIS B1 JIS B2 JIS B3 JIS B4 ISO BO ISO B1 ISO B2 ISO B3 ISO B4 Special AO 880 860 mm Special A1 620 625 mm Special A2 440 435 mm Special A3 310 mm 34 225 17 11 8 5 36 24 18 12 9 42 30 15 Width 210 1 067 mm Length 210 2 000 mm Printing on paper that differs from the paper type and size selected in the print driver or printing from a tray that does not support the loaded paper may result in a paper jam To ensure correct printing select the correct paper size paper type and paper tray For more information about media type such as coated paper types that can be used for roll paper feed and paper types that can be used for manual feed contact your local Xerox representative Xerox Wide Format IJP 2000 User Guide 1 23 Before Using the Machine Unusable Media Using media not recommended by Xerox may cause a paper jam or machine malfunction Use media recommended by Xerox e Transparencies e Digital coated paper glossy type e Peel off film transparent white strong amp white e Bookbinding paper 210 g m e Cloth transfer paper e Aqua transfer paper e Star tracing paper e OK top coat paper 128 g m e L
42. User Guide Appendix Notes on manual feed When printing with manual feed printing on paper of a size smaller than the output size can cause contamination of the interior of the machine Ink consumption Even if you specify black and white mode color inks are consumed because the machine uses Process Black to print black The color inks are consumed because the machine periodically performs color printing outside the media to prevent the print head being dried up and because the machine uses ink to perform the print head cleaning Continuous print In a continuous printing for optimal image quality the machine stops operation and performs the maintenance procedure for about 10 seconds per approximately 15 prints Printing resumes as soon as the maintenance procedure completes Notes and Restrictions for IPv6 Connection 6 4 In a multi prefix environment where multiple IPv6 global addresses are used data transmission from the machine to a device installed on another network may fail In a multi prefix environment where multiple IPv6 global addresses are used an address that is not assigned to the machine may be used for communication An auto configured IPv6 address IPv6 auto configuration address IPv6 DNS server address may be assigned an address that cannot be used by the obtained IPv6 address for operation An address that cannot be used for operation is for example a site local address fecO or an address that b
43. XXX XXXX XXXX XXXX XXXXXXXX Where xxxx is a hexadecimal value Notes You can fill in this field only when IPv6 Address Manual Set is set to Enabled You must enter an IP address before you can select Save IPv6 Address Prefix Set the IP address prefix in the range of 0 to 128 The factory default is 64 Note This option is enabled only when IPv6 Address Manual Set is set to Enabled IPv6 Gateway Manual Enter the Gateway address in the format of XXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Where xxxx is a hexadecimal value Notes This option is enabled only when IPv6 Address Manual Set is set to Enabled You must enter a gateway address before you can select Save IPv6 Address Auto This field displays the Link local address IPv6 address and Gateway address that have been automatically configured SSL TLS Settings 1 2 5 20 Press SSL TLS Settings Set each item as necessary and click Close SSL TLS Settings 3 HTTP SSL TLS Port No J Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Device Cert Allows you to list the recipients of the certificate stored on the machine You can select a certificate used for SSL TLS communication Note The certificate must already be registered using CentreWare Internet Services For information on how to do this refer to the Help section of CentreWare Internet Services HTTP SSL TLS Comm Select Enabled or Disabl
44. abels e Kent paper e Carbon paper e Xerographic photo paper e Xerographic films e Paper which has been previously printed with ink that will change in quality at 155 C e Paper with staples clips ribbons or tape e Paper with non smooth face such as rough printing paper or fibered paper e Paper pasted up with glue adhesive paper e Damp or wet paper e When you use acid paper the print result may blur If this happens change the paper to acid free paper 1 24 Electric spectaculars film NK special simplex art paper 127 157 209 g m Art flux cross High class Japanese paper for color copy Color cloth transfer paper Super tracing paper 55 60 High class tracing paper Heat sensitive paper Black origami paper Chemical Japanese paper Paper with piping Xerographic tracing paper Paper which is tightly stuck together due to static electricity Specially coated paper Paper which was printed once by an other printer or copy machine Wrinkled creased or torn paper Paper that is too thick or thin Treated colored paper Xerox Wide Format IJP 2000 User Guide Before Using the Machine Handling and Storing Media Handling Media Do not use media that has been folded creased or heavily curled It may result in paper jams Storing Media The optimum environment for storing media is a place where the humidity is 40 to 45 Keep the followings in mind when storing media e Moisture is not good
45. are Internet Services can also be used to make these settings For details refer to the Help section which can be displayed by clicking Help in the upper right of the CentreWare Internet Services screen 1 On the System Administrator Menu screen press System Settings gt Network Settings Note For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 2 Check that LPD is set to Enabled for Port Settings For information on the LPD port setting refer to Port Settings on page 5 17 3 Press Close to return to the Network Settings screen 4 Press Protocol Settings gt IPv4 IP Address 5 Specify the IP address using the numeric keypad 6 Press Save 7 Press Close several times until the System Administrator Menu screen is displayed 8 Press Close Note When a message prompting you to reboot the machine appears follow the message to reboot the machine 2 4 Xerox Wide Format IJP 2000 User Guide Xerox CentreWare Internet Services Starting CentreWare Internet Services The following describes how to connect to CentreWare Internet Services from your computer 1 Start your web browser 2 Enter the machine s IP address or Internet address in the browser address field and press the Enter key IP address entry example Example http 192 168 0 101 Blank Page Windows Internet Explorer oJ E E e9 http 192 168 0 101
46. ayed Note If the changes you have made require rebooting of the machine to apply the changes pressing Close on the System Administrator Menu screen displays the Restart screen Do you want to reboot the machine now for settings to take effect Reboot Now 1 5 4 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings System Administrator Menu List The following tables list the items that can be set on the System Administrator Menu screen Some items may not appear on your machine depending on the configuration System Settings Common Settings p 5 7 Machine Clock Timer Settings p 5 7 Audio Tones p 5 8 Default Language p 5 10 Paper Tray Priority p 5 10 Maintenance p 5 11 Other Settings p 5 11 Detailed Settings p 5 13 Print Settings p 5 14 Job Recovery p 5 15 Detailed Settings p 5 15 Network Settings p 5 16 Port Settings p 5 17 Protocol Settings p 5 18 Xerox Wide Format IJP 2000 User Guide Machine Clock p 5 8 Time Zone p 5 8 Auto Power Saver p 5 8 Auto Clear p 5 8 Backlight Off p 5 8 This function is for customer engineer use Software Download p 5 11 Data Encryption p 5 11 This function is for customer engineer use HTTP p 5 17 LPD p 5 17 FTP p 5 17 SNMP p 5 17 Ethernet Settings p 5 18 TCP IP IP Mode p 5 19 IPv4 IP Address p 5 19 IPv4 Subnet Mask p 5 19 IPv4 Gateway
47. ch fire and cause explosion CAUTION When cleaning this product always switch off the power and unplug the product Access to a live machine interior may cause electric shock Notes Do not use benzene paint thinner or other volatile liquids or spray insect repellent on the machine as doing so may discolor deform or crack covers If it is difficult to remove dirt try gently wiping with a firmly wrung soft cloth moistened with a small amount of neutral detergent Then wipe with a dried cloth Do not use cleaning agents other than water or neutral detergent Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage paper during printing You can get some of the ink on your hands while performing cleaning procedures It is recommended that you wear disposable gloves while performing cleaning Removing Ink Stains in the Print Head Side of the Print Unit If the print head side of the print unit is dirty it causes ink drops to be attached on the print surface Note If the print surface gets dirty after ink stains on the print head were removed consult your local Xerox representative 1 Turn off the power switch and the power breaker of the machine Note Turn off the power switch and the power breaker when cleaning to avoid the risk of electric shock 3 14 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance
48. ctly injuries to user or damages to the machine may result A A symbol for items to pay attention to when handling the machine Follow instructions carefully to use the machine safely AA A AAAA Caution Flammable Explodable Electric Heated Moving Pinched shock surface object fingers QA symbol for prohibited items Follow instructions carefully to avoid any dangerous acts 9 6 6 Prohibited No fire Do not Do notuse Do not Keep away Never touch touch in bathroom teardown from wet with wet hands A symbol for prohibited items Follow instructions carefully to avoid any dangerous acts O Instructions Unplug Ground Earth Xerox Wide Format IJP 2000 User Guide xiii Electrical Safety Warning Notes A WARNING xiv This product shall be operated by the power source as indicated on the product s data plate Consult your local power company to check if your power source meets the requirements Connect this product to a protective earth circuit This product is supplied with a plug that has a protective earth pin The plug fits only into an earthed electrical outlet This is a safety feature If the plug doesn t fit to the outlet contact an electrician to replace the outlet to avoid risk of electric shock Never use an earthed adapter plug to connect the product to the electrical outlet that has no earth connection terminal Improper connection of a grounding conductor may cau
49. e of the machine we recommend that you use only media recommended by Xerox If you wish to use media other than that recommended by Xerox contact your local Xerox representative A WARNING Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When a paper jam occurs it may cause a short circuit and eventually a fire Note The printed image may fade due to moisture such as water rain or vapor For more information contact your local Xerox representative Media Type When using generally used paper known as printable paper for printing ensure that it complies with the following specifications However it is encouraged that you use the recommended media to achieve clear print results Media Type Weight Thickness Recommended Paper Loadable Paper Size Paper Rare Weight Roll Paper Plain paper Coated paper Glossy paper IJ Tracing paper IJ Film 64 to 190g m AO A1 A2 A3 width Premium 75 g m AO to A2 JIS BO JIS B1 JIS B2 JIS B3 width ISO BO ISO B1 ISO B2 ISO B3 viet Coated 83 gim 42 36 Special AO 880 860 mm width paper AO Special A1 620 625 mm width Special A2 440 435 mm width Special A3 310 mm width 34 22 17 11 36 24 18 12 42 30 15 Performance 75 g m AO to A3 Width 279 4 1 067 mm Outside diameter of the roll 180 mm or less 1 22 Xerox Wide Format
50. e password and encryption key according to the following rules Do not use easily assured character string Use both characters and numerics 5 28 Xerox Wide Format IJP 2000 User Guide Append Optional Components Notes and Restrictions Xerox Wide Format IJP 2000 User Guide IX 6 1 Appendix Optional Components The following table lists the optional components To purchase these options contact your local Xerox representative Product Name Description Manual Feeder Guide A guide to load paper manually 2inch core paper holder A paper holder for 2 inch core roll paper A set of two 3inch core paper holder A paper holder for 3 inch core roll paper A set of two Print Catch Tray A tray that can accommodate printed sheets after they are ejected from the machine Paper Stack Tray A stacker that can accommodate printed sheets after they are ejected from the machine 6 2 Xerox Wide Format IJP 2000 User Guide Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine Notes and Restrictions on the Use of the Machine Installing and Moving the Machine e When moving the machine to another location contact your local Xerox representative e When the machine is operating protect it from shocks e Do not place objects near the ventilation opening of the extractor fan of the machine Cautions when Operating the Machine
51. e port in use to Enabled See Port Settings on page 5 17 Wait for a while and then try printing again Is the media of the specified size loaded Load the specified size media in the machine See Loading Replacing Paper on page 1 12 Switch to another available tray to continue printing See Switching Between Trays on page 1 17 Xerox Wide Format IJP 2000 User Guide Problem Solving Problems with CentreWare Internet Services This section describes the causes and recommended remedies for problems that may occur while using CentreWare Internet Services Symptom Unable to connect to CentreWare Internet Services Check Is the machine working properly Remedy Check if the machine is powered on Is the Internet address correctly entered Confirm the Internet address again If the problem persists enter an IP address to make a connection Is a proxy server being used Depending on the proxy server connections may not be possible Set the browser not to Use proxy server or set that particular address not to use a proxy server The Update button is not working Selecting the menu on the left frame does not update the right frame contents Are you using a specified browser Confirm that your browser is supported See Setting Up for Using CentreWare Internet Services on page 2 3 The screen display is distorted The latest information is not display
52. e status of your machine again before contacting us Symptom Check Remedy The power is Is the power turned on Turn the power on not turned on See Power Source on page 1 5 Is the plug connected to a Turn the power switch and the power breaker off and receptacle connect the power cord firmly Then turn the power breaker and the power switch on again a E ena See Power Source on page 1 5 disconnected from the machine 4 2 Xerox Wide Format IJP 2000 User Guide Symptom Touch screen is dark Check Is the Power Saver button lit Problem Solving Remedy The machine is in the Energy Saver mode Press the Power Saver button on the control panel to exit the Energy Saver mode See Energy Saver Mode on page 1 7 Is the Contrast adjustment dial kept set to a darker value Use the Contrast adjustment dial to make adjustment See Adjusting Screen Contrast on page 1 9 Is the backlight turned off The backlight lights up when A button on the control panel is pressed A message is A system error has occurred See Error Messages on page 4 9 displayed Has a paper jam occurred See When a Paper Jam Occurs on page 4 10 Is the message Please wait displayed If the message is displayed for more than 5 minutes contact your local Xerox representative Paper Jam Problems For information on how to remove jammed paper refer to When a Paper Jam Occu
53. ears follow the message to reboot the machine Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance Replacing Co SUT G S sn Sk in eh ies banik a E e DA SAAN A A NE Keye da Ara BENA nan Go Cleaning the Machine T _ c c gt pwrrrrrrrrmrrmrbrmrrbz5bg D5D2KU84nm Print Head Malt nGG lt 4 021025 12ceeen Pat eodsereehaleecenninlen ides eee 5 095 20 244 Xerox Wide Format IJP 2000 User Guide 3 1 Daily Management and Maintenance Replacing Consumables We recommend you to use the following consumables as they are manufactured to meet the specifications of the machine Type of Consumables Product Code Quantity Box Ink cartridge Black 8R13152 1 unit 2L box Ink cartridge Cyan 8R13153 1 unit 2L box Ink cartridge Magenta 8R13154 1 unit 2L box Ink cartridge Yellow 8R13155 1 unit 2L box Waste ink cartridge 8R13157 1 unit box Print head 8R13156 1 unit box Only one type of print head is supplied the same type of print head is attached at all of five installation locations Notes The use of consumables not recommended by Xerox may degrade image quality and performance Use only consumables recommended by Xerox Make sure the ink cartridges are properly installed to all of the following five bays K1 M Y C and K2 We recommend that you always keep spare consumables available Handling consumables e Always follow the instruct
54. eck all joins Print Adjustment Chart Items Status Size Media Type sa No Media 620mm No Media Matte coated 3 10 Press Start 11 Press Yes to Print Adjustment Chart Are you sure you want to start test printing 12 Press Done when test print is complete Use this chart to check the gaps between print heads Print Adjustnent Chart Test Print completed 3 24 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance The rectangular boxes at the top of following graphic represent the positions of the print heads in reference to the Print Adjustment Chart Print Head Print Head PrintHead 2 PrintHead 4 Print Head 1 3 5 Notes To avoid confusion when performing adjustments do not move print head 3 Use print head 3 as the reference point and work outward from the center To eliminate gaps and overlaps between print heads 1 2 or 3 perform corrections in the following order adjust print head 2 to print head 3 then adjust print head 1 to print head 2 To eliminate gaps and overlaps between print heads 3 4 or 5 perform corrections in the following order adjust print head 4 to print head 3 then adjust print head 5 to print head 4 13 Press Input Adjustment Value to adjust the position of each print head in the X direction right left and the Y direction up down Note Input Adjustment Value is only valid when Image Join Overlay is turned off
55. ed The Apply button does not reflect the new settings The Apply button displays a message on the browser such as The server returned an invalid or unrecognized response and No Data Is the window size for the browser too small Is the display refreshed Are all entered values correct Change the window size for the browser Press the Update button If a value outside of the permitted range is entered the update will automatically change the value to that within the range Is it during operation or after operation by the control panel on the machine Is the entered password correct Changes are not allowed via CentreWare Internet Services while the printer or the printer UI is in use Entry in Password does not match that in Re enter Password Enter the correct password Is the machine working properly Reboot the machine Unable to delete jobs The machine is processing Wait for a while and then press the Update button 4 8 Xerox Wide Format IJP 2000 User Guide Error Messages Problem Solving This section describes how to solve the problem when an error message appears Note The message displayed may vary depending on each error Replace Ink Cartridge soon Fault Error amp fault has occurred Switch the machine Off and then On If the trouble persists call for service Error Message A fault has occurred Switch the machine Off and
56. ed The factory default is Disabled HTTP SSL TLS Port No The factory default is 443 Detailed Settings This function is for customer engineer use For more information contact your local Xerox representative Detailed Settings Current Value New Value Xerox Wide Format IJP 2000 5 21 User Guide System Administrator Menu Settings System Admin Settings In System Admin Settings you can set the system administrator s login ID and password We recommend that you change the default ID and password for the system administrator to prevent unauthorized users from changing the machine settings and to enhance security 1 On the System Administrator Menu screen press System Admin Settings For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 System Administrator Menu System Admin System Settings ae Print Head Authentication f Maintenance Security Settings 2 Select the item you want to configure or change System Admin Settings System Admin ID System Admin Password B Login Attempts 5 22 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings System Administrator s ID The factory default is 11111 1 Press System Admin Settings 2 Press System Admin ID 3 Press Keyboard dministrator ID System Admin ID Cancel i Re enter System Administrator ID Keyboard j
57. ed on the touch screen Reboot the machine according to the instructions displayed on the screen The encryption setting is set to Off the next time the machine starts up During the encryption setup process the machine cannot accept the print operation 5 12 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Detailed Settings Press Detailed Settings Enter Code and press Save Next Fill in New Value B AB ll A Press Save Next Detailed Settings Current Value nn New Value DD i SaveiNext Type Number Common Service Settings Code Description New Value Factory Default 0 Releases the restriction for long printing 0 Prohibit limited to 5m 0 Prohibit limited to Sm 1 Permit limited to 30m 5m Note For notes and restrictions about releasing the restriction of long size printing refer to Notes and Restrictions on the Use of the Print Feature on page 6 3 15 Specify whether to continuously increase 0 Prohibit 1 Permit Standard or decrease the numeric value when an 1 Permit Standard arrow button has been held down To 2 Permit 2 second interval enable this function specify the time to or more hold down an arrow button 21 Specify the default of the tab displayed 0 Machine Information 0 Machine Information when the Machine Status button has 1 Billing Information been pressed 2 Media Settings Xerox Wide Format IJP 2000
58. eeling the protection tapes keep your hands off the contact surface and nozzle surface of the print head 11 Insert a new print head on a slight angle and push up so that it is located vertically Note The print head can be installed only in one direction Xerox Wide Format IJP 2000 3 12 User Guide Daily Management and Maintenance 12 Return the lever back to its original position 13 Close the print head cover 14 Press Done Message Setting print head appears It takes approximately 10 minutes to set up the print head Replacing print head Ready to replace the print head Press Done to complete the replacement 15 After the replacement of the print head has been completed press Replaced Note To continuously replace other print head press Replace more and repeat steps 2 to 13 to make replacement Replacing print head Print head setting completed Execute calibration ahaa After the replacement of print heads has been completed proceed to Carrying out Calibration on page 3 21 Xerox Wide Format IJP 2000 3 13 User Guide Daily Management and Maintenance Cleaning the Machine This section describes how to clean the machine A WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners or it may cat
59. elongs to the documentation address space 2001 db8 32 The machine may use the DNS information for IPv4 rather than that for IPv6 if the machine is in Dual Stack mode the DNS information for both IPv4 and IPv6 is configured the machine is to communicate with a device that is specified using the FQDN and the machine has just been turned on The machine may display an incorrect machine address For example either the IPv4 or IPv6 address may not be displayed in Dual Stack mode or a different IPv6 address may be displayed WINS does not support IPv6 communication In an IPv4 environment discovery across routers via broadcast can be performed However this is not possible in an IPv6 environment Also because an IPv6 environment does not support discovery across routers only multicast in an local link FFO2 1 can respond to multicasting Xerox Wide Format IJP 2000 User Guide Index A adjusting screen contrast 1 9 authentication security settings 5 26 Password Entry Control Panel 5 26 Auto Power Saver 5 8 B billing meters 1 26 calibration 3 21 cancelling jobs 1 34 CentreWare Internet Services 2 1 machine settings 2 8 screen components 2 6 setting up 2 3 starting 2 5 Centreware Internet Services problems 4 8 cleaning machine 3 14 print head 3 20 consumables checking 1 28 replacing 3 2 contrast adjustment dial 1 9 control panel 1 8 D data security kit 5 28 deleting all jobs from me
60. eplacing Paper kk kk ccc cece KK k kk k k k kk k kk kk 1 12 Replacing Cutting Roll Paper cece ccc cee KK KK KK KK KK KK k kk kk 1 12 Loading Cut Sheet Paper Bypass kk kk kK kK KK KK KK KK K K k kk kk k k 1 16 Switching Between TrayS 0 kk kk kk kk kK kK kk KK kk kk k k k k kk k k 1 17 Tray Heaters Z50 su b d nan Zara halan hala eadkdeewedeescdasiedague Qa d n d d k di ndi l dis 1 18 Configuring Paper Settings 0 0 0 0 6c kk kk kK KK KK K kk k kk k k k k kk kk kk k k 1 19 Xerox Wide Format IJP 2000 v User Guide Contents Checking Machine Information Job Status Cancelling a Job Delete All Jobs 2 Xerox CentreWare Internet Services 3 Daily Management and Maintenance Replacing Consumables Used Consumqbles issue KK KK Setting Up for Using CentreWare Internet Services Starting CentreWare Internet Services CentreWare Internet Services Screen Components Machine Settings Replacing an Ink Cartridge Replacing a Waste Ink Cartridge Replacing a Print Head Cleaning the Machine Removing Ink Stains in the Print Head Side of the Print Unit Removing Ink Stains in the Ink Receiving Side of the Print Unit Print Head Maintenance Making a Test Print RR Cleaning the Prin
61. er to cut the paper b Remove the cut piece of paper c Rotate the roll paper backwards d Then reload the roll paper For information on how to load the roll paper refer to Replacing Cutting Roll Paper on page 1 12 4 Close the roll unit cover 5 Gently push the roll unit back into the machine all the way until it stops 4 12 Xerox Wide Format IJP 2000 User Guide Problem Solving Paper Jams in the Bypass Manual Feed Table or Upper Unit 1 Make sure that the machine is not operating and pull up the upper unit release lever to open the upper unit To fully open the upper unit pull the UPP Stop Arm located in the back right corner foward 3 Take the following action depending on the status of the jammed paper Note Do not touch the black plastic component in the print unit You can get ink on your hands If you can find the jammed paper through the opening Remove the jammed paper from the opening Note If the paper edge is located behind the print unit hold both edges of paper and pull the paper toward you while pulling out slowly in the feeding direction Xerox Wide Format IJP 2000 4 13 User Guide Problem Solving If you cannot find the jammed paper through the opening a Pull up handle B 4 4 14 Xerox Wide Format IJP 2000 User Guide Problem Solving 5 Close t
62. for media For storage keep the media in the document wrapping and store it in a comparatively dry place Vellum especially should be put into a plastic or moisture proof bag e When the machine is not used for extended intervals remove the media and store it accordingly Xerox Wide Format IJP 2000 1 25 User Guide Before Using the Machine Billing Meters On the Billing Meters screen you can check the number of printed pages measured by individual meters 1 Press the Machine Status button on the control panel Henan tina Supplies Language Power Saver eee eo Job Status ooo p D Start lt gt e00 Coed Machine Status button Log fn out 2 Press the Billing Meters tab Billing Meters Area Count Meter 1 Meter 2 Serial Number 3 Check each meter on the displayed screen Meter 1 Area Count Displays the sum total of the surface area printed in black and white by the machine so far Unit m2 Length Count Displays the sum total of the length printed in black and white by the machine so far Unit m or 0 1 m Meter 2 Area Count Displays the sum total of the surface area printed in color by the machine so far Unit m2 Length Count Displays the sum total of the length printed in color by the machine so far Unit m or 0 1 m 1 26 Xerox Wide Format IJP 2000 User Guide Before Using the Machine Serial N
63. hapter 5 System Administrator Menu Settings This chapter describes how to configure the System Administrator Menu settings Chapter 6 Appendix This chapter describes the machine specifications optional components and notes and restrictions x Xerox Wide Format IJP 2000 User Guide Conventions The following styles and symbols are used in this guide bold text e Indicates the names of the menus buttons and tabs displayed on the touch screen e Indicates the names of the menus buttons tabs files and folders displayed on your computer screen e Example Press the Machine Status button gt Indicates the order of selecting menu items Example Select Start gt All Programs Paper orientation is described in this guide as follows Portrait Load paper in portrait orientation viewing the bypass manual feed table at the front Landscape Load paper in landscape orientation viewing the bypass manual feed table at the front LEF Portrait Orientation SEF Landscape Orientation z lt Paper feed direction Paper feed direction The screen shots and machine illustrations in this guide are of the machine with various optional components installed Some of the items and features on the screen shots or illustrations may not be displayed or available on your machine depending on its configuration The information on various drivers and utility software in this guide may not apply to your drivers and utili
64. he machine Xerox Wide Format IJP 2000 iii User Guide Xerox Wide Format IJP 2000 User Guide Contents AE EEEE EE ETTE E A E WE Gar DS BD WD bO dO C be 0200 b d iii Types of MA ass ss kn n k 008E 000494058850880 44 00 0 B 0 82 00 ix Using VS GUE i s sao n mein ne eie E aoaaaehhons kereedenteasences X Organizatio of This G id age mae xase s kek iese i tins Heee Kin c n hewn te etree dla raderan ees X COhVejiti0nS sa ka kus ayak y eriko TEESE kek ky E EEEE EAE E E ke A l 4K den AE ER b xi Jr on h gt 3X m mm _ _aayym xiii Electrical Satety nesese aesa ar ine nee E EEE EEE UNE N E EE 2 xiv Machine Installation Warnings 0 ccc cece ence eee K k kk ene nen k k k k xvi Operational Sdf l xar ekl d e b yl a b y h k ad dade eee bak ard n dheddee b b i br xviii CONSUMOGDIES ass erener natane nEn aE E E E EA E E ddsmedion XX Location of Warning and Caution Labels e KK KK cece KK KK KK KK KK KK K xxi ETI el a K n k n kk 2 2an dann AN bda n b DO ED N k da xxii U HL EEE ELT A E A E 1 130 4 26434898 n xxiii Radio Frequency Emissions Class A 0 cece cece cee cence een nent eee kk kk k xxiii Product Safety Certification CB 2 0 0 ccc cece cence nee KK k kk k kk k k xxiii Legal NOCE of ae Ca thee ne
65. he Machine Cancelling a Job The following describes how to stop a job that has been sent to the machine 1 Press the Stop button on the control panel 2 Select Ok to cancel the job 1 34 Xerox Wide Format IJP 2000 User Guide Delete All Jobs The following describes how to delete all jobs from memory 1 Press the Delete All button on the control panel 2 Select Ok if you want to delete all jobs from memory Xerox Wide Format IJP 2000 User Guide Before Using the Machine 1 35 Before Using the Machine 1 36 Xerox Wide Format IJP 2000 User Guide Xerox CentreWare Internet Services This chapter describes Xerox CentreWare Internet Services Overview of CentreWare Internet Services 00 cece cece eee cee kk ka kk kk a kk kk 2 2 Macnee JC E O 545 t266 nl acer se neieretenl a ieaeseseeisuwilesener ls casein 3y er2 k 2 8 Xerox Wide Format IJP 2000 2 1 User Guide Xerox CentreWare Internet Services Overview of CentreWare Internet Services What is CentreWare Internet Services CentreWare Internet Services is a software application that enables you to remotely access the machine by using the web browser on your computer when TCP IP connection is available With CentreWare Internet Services you can track the usage of the machine and change the setting values for the machine features without going to the machine s control panel When operating with the control pane
66. he upper unit CAUTION Be careful not to pinch your fingers Paper Jams inside the Upper Roll Paper Cover 1 Open the upper roll paper cover 2 Pull up the green lever 3 Remove the jammed paper from the opening 4 Close the upper roll paper cover Xerox Wide Format IJP 2000 4 15 User Guide Problem Solving Paper Jams in the Paper Stack Tray Optional 1 Open the upper cover of the Paper Stack Tray 2 Remove the jammed paper If the jammed paper is at the paper exit area Remove the jammed paper from the paper path If the jammed paper is inside the upper cover Remove the jammed paper from the opening 3 Close the upper cover of the Paper Stack Tray 4 16 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings This chapter describes how to configure the System Administrator Menu settings System Administrator Menu Settings Overview cece k kk eee KK KK ee k kk System Administrator Menu L i i sanan sna kaya bie h lan an W dik dib send 0y en Common Seu lt i eny 25323450224153 20051 2 E 45055500200 e An Print Set ME cp ebrb Jvvp p N zZZ Br Br B Er aa NE EWOR GO S cee Canis k k eens Vek aati endear alae bira System AdMim SECIS 3s a 443 44x515 ba kuy y d10 0 0 2 b y d k x nk 4 bin y y ebd E
67. his product always switch off and unplug it Access to a live machine interior may cause electric shock Do not unplug or re plug this product with the switch on Plugging and unplugging a live connector may deform the plug and generate heat and eventually cause a fire accident Hold the plug not the cord when unplugging this product or it may damage the cord and cause electric shock or a fire accident Always switch off and unplug the machine when it is not used over weekends or long holidays It may cause deterioration of insulations and eventually electric shock or a fire accident Once a month switch off this product and check to see that the power cord is plugged firmly into an electrical outlet the plug is not excessively heated rusted or bent the plug and electrical outlet are free of dust and the power cord is not cracked or worn down Once you notice any unusual condition switch off and unplug this product first and contact your local Xerox representative Xerox Wide Format IJP 2000 XV User Guide Machine Installation Warnings A WARNING Do not locate this product where people might step on or trip over the power cord Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident Never locate this product in the following places Near radiators or any other heat sources Near volatile flammable materials such as curtains In the hot humid dusty or poorly
68. ictions for IPv6 Connection 0 0 KK KK KK KK KK KK KK KK KK 6 4 Xerox Wide Format IJP 2000 vii User Guide Contents viii Xerox Wide Format IJP 2000 User Guide Types of Manuals The following Guides are available Guides for the Machine User Guide this guide Describes the daily maintenance procedures how to use the Print feature how to clear paper jams how to set various setting items and notes and restrictions Guides for the Optional Components The guides for the optional components provide information such as how to operate the optional components and how to install software Xerox Wide Format IJP 2000 User Guide Using This Guide This guide gives you information on how to use the Print feature of the machine Organization of This Guide This guide consists of the following chapters Chapter 1 Before Using the Machine This chapter identifies the machine components and describes the basic operations of the machine such as how to turn the power on and off how to operate the control panel how to exit the Energy Saver mode and how to load paper Chapter 2 Xerox CentreWare Internet Services This chapter describes the CentreWare Internet Services feature Chapter 3 Daily Management and Maintenance This chapter describes how to replace consumables and clean the machine Chapter 4 Problem Solving This chapter describes solutions to various problems you may have with the machine C
69. ions on the packaging or the bottle when storing consumables e Do not unpack consumables before use Avoid storing consumables in the following locations In high temperature and humid locations Near heat generating devices Areas exposed to direct sunlight Dusty areas e When using consumables carefully read precautions for use that are instructed on their bodies or packages e When calling your local Xerox representative to order consumables have the product codes ready e The proper treatment is required for used ink cartridge waste ink cartridge and print head Dispose of used ink cartridges waste ink cartridges and print heads in accordance with local regulations 3 2 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance caution Keep ink cartridges out of the reach of children for safety If a child swallows or licks accidentally or if ink gets into child s eye consult a physician immediately If ink adheres to your hand when you handle an ink cartridge flush with water If ink gets into your eye flush with water immediately If an abnormality such as a pain in the eye is found consult your physician immediately Used Consumables Dispose of used ink cartridges waste ink cartridges and print heads in accordance with local regulations Replacing an Ink Cartridge cAUTION To prevent possible static discharge when connecting the network cable to the Ink Container touch the
70. l Wide Format IJP 2000 Screen on the control panel When operating with CentreWare Internet Services Network BOAC L your own desk Screen on CentreWare Internet Services Start your web browser and enter the machine s IP address 2 2 Xerox Wide Format IJP 2000 User Guide Xerox CentreWare Internet Services Setting Up for Using CentreWare Internet Services Requirements Your computer must support TCP IP networking to use CentreWare Internet Services CentreWare Internet Services has been tested successfully with the following web browsers e Microsoft Internet Explorer 7 e Microsoft Internet Explorer 8 e Microsoft Internet Explorer 9 e Microsoft Internet Explorer 10 If you encounter problems during setup refer to Problems with CentreWare Internet Services on page 4 8 Setting up your Web Browser Before using the service make sure that Internet Options in your Web browser are set properly The following describes how to set up Internet Explorer 9 0 1 Select Internet Options from the Tools menu 2 On the General tab click Settings for Temporary Internet Files 3 In the Settings dialog box select Every visit to the page or Every time you start Internet Explorer for Check for newer versions of stored pages 4 Click OK Proxy server and port number Proxy Server We recommend that you access this service directly not through a proxy server Note If using
71. l 880 860 620 625 440 435 7 Repeat steps 4 to 6 to specify Paper Type Weight and Roll Core Size Note If you select Manual in step 3 Roll Core Size is not displayed 8 Press Close until the display returns to the Ready screen Size Series The following shows the size series of available roll paper and manual feed cut sheets Size Series Paper width A series AO A1 A2 A3 JIS B series BO B1 B2 B3 ISO B series BO B1 B2 B3 Special A series 880mm 860mm 620mm 625mm 440mm 435mm 310mm Arch series 1 42 36 24 18 12 Arch series 2 42 30 24 15 12 ANSI series 42 34 22 17 11 Paper Type Select the desired paper type from Plain Matte coated Gloss Tracing Matte film and Backlit film Note Tracing paper is displayed as Tracing on the touch screen Weight Select from Light Standard and Heavy In normal use set to Light 1 20 Xerox Wide Format IJP 2000 User Guide Before Using the Machine Roll Core Size Select the desired size between 2inch core roll and 3inch core roll Note Select the same roll core size as the loaded roll paper If this setting is incorrect the remaining paper level cannot be correctly detected Xerox Wide Format IJP 2000 1 21 User Guide Before Using the Machine Media Use of unrecommended media may result in paper jams lower print quality malfunctions or damage to the machine To achieve optimum performanc
72. l parts are slipped into the product it may cause electric shock or a fire accident Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventually a fire accident When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners to avoid catching fire and explosion Caution Notes caution xviii Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries never touch the area with the High Temperature mark on Keep electrical and mechanical safety interlocks active Keep the safety interlocks away from magnetic materials Magnetic materials may accidentally activate the product and cause injuries or electric shock Xerox Wide Format IJP 2000 User Guide e A ground fault interrupter is embedded in this product If current leakage occurs the ground fault interrupter automatically cuts off power circuit to prevent electric shock and a fire accident The ground fault interrupter is normally ON indicated as I Check once a month if the ground fault interrupter works properly in accordance with the following procedures 1 Turn off the power switch of the machine 2 Press the TEST button while power breaker main power switch is on If the power breaker
73. lt or amp arrow button to change a numeric value 1 10 Xerox Wide Format IJP 2000 User Guide Text Entry Before Using the Machine During operations you may encounter a screen requesting text to be entered Entering alphabets and numerals Item Description Press Alphanumeric To enter upper case alphabets press Shift To toggle to the previous mode press Shift again Entering symbols Press Symbol Entering a space Deleting characters Press Space Press Back This deletes one character at one time Xerox Wide Format IJP 2000 User Guide 1 11 Loading Replacing Paper Replacing Cutting Roll Paper Load roll paper in the Roll Unit Once the paper has been loaded cut the leading edge of the paper Q CAUTION This product uses roll printing paper Be careful not to drop it as it is heavy and may cause injuries Notes When loading roll paper be careful not to pinch your fingers When removing the piece of tape holding the edge of the roll paper from unraveling make sure to completely remove the adhesive If the adhesive gets inside the machine print quality may decrease When loading paper of different type size or weight change the paper settings after you finish loading the paper For information on how to do this refer to Configuring Paper Settings on page 1 19 1 Have anew roll paper ready 2 Pull out the roll unit Note When you want to just cu
74. machine frame to discharge any static prior to connecting the network cable The remaining amount of ink can be viewed in the Supplies screen on the touch screen An ink cartridge can be replaced at any time Notes Do not shake an ink cartridge before using it Make sure the ink cartridges are properly installed to all of the following five bays K1 M Y C and K2 Ink cartridges are arranged in the order of black 1 K1 magenta M yellow Y cyan C and black 2 K2 from the bypass manual feed table side to the back The label of each ink cartridge indicates the ink color Install ink cartridges at all of five locations three locations for cyan magenta and yellow and two locations for black Install each ink cartridge at the correct location as specified on the label Even if printing is specified in black and white it consumes not only black inks but also color inks All the color inks are consumed so that the print heads are protected For more information on the Supplies screen refer to Checking Consumables Supplies on page 1 28 Xerox Wide Format IJP 2000 3 3 User Guide Daily Management and Maintenance Replace ink cartridges soon Replace ink cartridges Note The number of pages that the machine can print after this message is displayed is approximately 20 pages The remaining page yield for print jobs is applicable when AO size documents with image density of 6 are used The value is
75. main power switch turns off it shows that the power breaker main power switch is operating correctly 3 Turn the power breaker on Printer Unit Paper Stack Tray Optional Power Breaker it Test Button Power Breaker iy Test Button If the circuit does not work properly contact your local Xerox representative e When pulling out the roll unit do it gently If pulled out with too much force the unit can hit and injure your knees e To move this product to another location contact your local Xerox representative e Ventilate well during extended operation or mass printing It may affect the office air environment due to odor such as ozone in a poorly ventilated room Provide proper ventilation to ensure the comfortable and safe environment Xerox Wide Format IJP 2000 xix User Guide Consumables A WARNING Store all consumables in accordance with the instructions given on its package or container caution e Keep ink cartridges out of the reach of children If a child accidentally lick or swallow ink or get it in the eye consult a physician immediately e If ink spills onto your hands wash it off e If you get ink in your eye wash it out immediately If you have sore eyes consult a physician immediately e This product uses roll printing paper Be careful not to drop it as it is heavy and may cause injuries e Do not lay the paper roll on the machine or on
76. mory 1 35 E Energy Saver mode 1 7 entering characters 1 11 error messages 4 9 I image quality problems 4 4 ink cartridge 3 2 checking remaining level 1 28 replacing 3 3 3 7 IP address 2 4 2 8 IPv4 address setting system settings 5 19 IPv6 address setting system settings 5 19 J jams bypass manual feed table or upper unit 4 13 inside the upper roll paper cover 4 15 paper stack tray 4 16 roll unit 4 11 Job Status button 1 33 jobs cancelling 1 34 deleting all from memory 1 35 join adjustment 3 22 L Language button 1 9 language changing 1 9 loading paper 1 12 Log In Out button 5 2 M machine components 1 2 machine problems 4 2 Machine Status button 1 30 Maximum Login Attempts 5 24 media 1 22 handling and storing 1 25 type 1 22 unusable 1 24 N notes and restrictions 6 3 O optional components 6 2 P paper loading replacing 1 12 manual feed 1 16 roll replacing cutting 1 12 switching between trays 1 17 paper jams 4 10 bypass manual feed table or upper unit 4 13 Xerox Wide Format IJP 2000 I 1 User Guide inside the upper roll paper cover 4 15 paper stack tray 4 16 roll unit 4 11 paper stack tray 1 4 password Password Entry Control Panel 5 26 system administrator password 5 23 port number 2 3 power switching off 1 5 switching on 1 5 Power Saver button 1 7 print head calibration 3 21 3 22 cleaning 3 20 maintenance proced
77. mpt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Switch off the product immediately and contact your local Xerox representative Notes 4 10 When a paper jam occurs check the error message to see the position of the jam before pulling out the jammed paper Otherwise the jammed paper may be torn and pieces may remain inside the machine causing malfunctions If any piece of jammed paper remains inside the machine the paper jam message does not disappear Be sure to clear paper jams while the machine s power is on Otherwise the data being processed may be erased Do not touch the components inside the machine as this may cause print failure Xerox Wide Format IJP 2000 User Guide Paper Jams in the Roll Unit 1 Pull out the roll unit with both hands 3 Take the following action depending on the status of the jammed paper If the jammed paper is not found a Rotate the roll paper backwards b Then reload the roll paper j gt a ONG W r If the jammed paper is cut a Remove the jammed paper b Rotate the roll paper backwards Xerox Wide Format IJP 2000 User Guide Problem Solving 4 11 Problem Solving c Then reload the roll paper If the jammed paper is not cut a Move the cutt
78. n on printed output For measures to prevent the machine from moving and overturning in case of earthquake please consult with your local Xerox representative Xerox Wide Format IJP 2000 xvii User Guide Operational Safety Warning Notes A WARNING Do not carry out any other maintenance procedures not described in the documentation This product features safety design not to allow operators access to hazard areas The hazard areas are isolated from operators by covers or protectors which require a tool to remove To prevent electric shock and injuries never remove those covers and protectors To avoid the risk of electric shock and a fire accident switch off and unplug the product promptly in the following conditions then contact your local Xerox representative The product emits smoke or its surface is unusually hot The product emits unusual noise or odor The power cord is cracked or worn down A circuit breaker fuse or any other safety device becomes activated Any liquid is spilled into the product The product is soaked in water Any part of the product is damaged Be careful not to injure your fingers when using the cutter to cut the roll paper Do not insert any object into slots or openings of this product Do not put any of the followings on the product Liquid container such as vases or coffee cups Metal parts such as staples or clips Heavy objects If liquid is spilled over or meta
79. nauthorized operation can cause faults or accidents Xerox is not liable for any problems resulting from unauthorized operation of the equipment An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and or the export control regulations of the United States August 2014 BR11133 Preface Thank you for selecting the Xerox Wide Format IJP 2000 This user guide describes operating instructions and precautions for using the Xerox Wide Format IJP 2000 To get the most out of the Xerox Wide Format IJP 2000 and to use it effectively be sure to read this User Guide before use This guide is intended for first time users of the Xerox Wide Format IJP 2000 hereinafter called the machine and describes how to use the Print feature how to clear paper jams the daily maintenance procedures how to set various setting items and various precautions This guide assumes that you have a basic understanding and operating knowledge of your personal computer and network environment For the basic information and operating instructions of your personal computer and network environment refer to the documentation provided for your personal computer operating system and network system After reading this guide be sure to keep this guide so you can refer to it handy for quick reference whenever you have trouble with the machine s operation or some failure occurs while using t
80. nt Head Maintenance gt Replacing Print Head Note For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 3 Select the print head to be replaced Note If necessary you can select multiple print heads To replace all of five print heads select All Replacing print head 4 Press Start 5 Press Yes Il Confirmation on Print Head Replacement 1 i Are you sure you want to start replacing print head 3 10 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance 6 When message Ready to replace a print head appears open the print head cover You can check that ink is removed from the tube connected to the print head selected on the replacement screen 7 While pulling up the tab O lift the lever toward you Note Only the lever of the print head selected in step 4 is unlocked and the others are locked Do not attempt to lift the lever forcedly 8 Fold the print head toward you to pull out it Note Install the cover removed from a new print head on the used print head and return it to your local Xerox representative Xerox Wide Format IJP 2000 3 11 User Guide Daily Management and Maintenance 9 Remove the cover from a new print head 10 Peel two protection tapes from a new print head Note After p
81. ntry ControlPanell 2 Select No or Yes 3 Press Save Password Entry Control Panel Q Ho Yes Overwrite Hard Disk When print processing is completed the data is deleted from the hard disk and the area on which the deleted data was stored is automatically overwritten with blank data This feature prevents unauthorized retrieval or restoration of the data recorded on the hard disk You can select the number of overwrites either once or three times The factory default is No Notes If the machine is turned off during the overwriting unfinished files may remain on the hard disk The overwriting will resume if you turn the machine on again with the unfinished files remaining on the hard disk Overwriting once erases the data but overwriting three times makes it even more definite that the data cannot be restored It does however take longer During overwriting normal operations may be slowed down 1 Press Overwrite Hard Disk Xerox Wide Format IJP 2000 5 27 User Guide System Administrator Menu Settings 2 Select the number of overwrites from No Once and Three times Overwrite Hard Disk Q Three times 3 Press Save The system administrator must follow the instructions below to increase security e To protect the data deleted from or stored on the hard disk the following settings are required Number of Overwrites Once or Three times e Change the system administ
82. ommunication with a device other than the machine Adjusting Screen Contrast 1 Changing the Language 1 2 3 Turn the contrast adjustment dial to adjust the contrast of the touch screen Power Saver Clear All Stop Press the Language button on the control panel Select the desired language Press Save Xerox Wide Format IJP 2000 User Guide Before Using the Machine Touch Screen Note Some tabs or selection buttons are not displayed depending on whether or not optional products are installed or the setting status The disabled items or buttons are indicated by a light dotted line Machine Status Machine Tabs Info Feature For maintenancelsupport b uttons Please contact your local Service Representive Serial Number yee MAC Address Message field Maximum Login Attempts Selection buttons Entry field Arrow buttons Tab Displays each menu screen Feature button Displays a setting screen Message field Displays a message such as the machine status or operation guide Selection button Press this button to highlight it Symbol included in a button name such as the Others button indicates that if such a button is pressed the appropriate setting screen is displayed Entry field Directly enter a numeric value using the numeric keypad The allowable range is indicated in parentheses Arrow button Press the amp P
83. r local Xerox representative Internal components are soiled Contact your local Xerox representative 4 4 Xerox Wide Format IJP 2000 User Guide Symptom The printed sheet has dirt on the leading edge or back side Check Is the paper path dirty with ink Problem Solving Remedy Use a lint free cleaning cloth to wipe off ink adhering to the paper path upper and lower surfaces in the print unit See e Removing Ink Stains in the Print Head Side of the Print Unit on page 3 14 e Removing Ink Stains in the Ink Receiving Side of the Print Unit on page 3 16 Loss of one or more colors from one print head Check consumables to see if the head is overdue for replacement If over 2 500 ml the print head is due for replacement Replace the print head See Replacing a Print Head on page 3 9 Unwanted black dots are printed Printer Internal components are soiled Contact your local Xerox representative Unwanted black lines are printed Internal components are soiled Contact your local Xerox representative Unwanted black lines are printed at the trail edge of the printed sheet in manual feed mode Is the paper size larger than the original The machine needs to print black lines to prevent print head clogging Print on paper which is the same size as the original Streaks appear on the printed sheet The print heads may be
84. rator s factory default password x admin The new password must be seven characters or more up to 12 characters long Be careful not to register a password that can be easily assumed and not to store the registered password on a location that is easily accessible to other persons Note Be careful not to lose or forget the system administrator ID and password Otherwise it will not be possible to recover the machine configuration in case of malfunction e Set Password Entry Control Panel to Yes e Set Maximum Login Attempts to 5 times e Note that the hard disk security will not be warranted if you do not correctly follow the above setting instructions Notes For information on the encryption setting refer to Data Encryption on page 5 11 For details on how to make settings for Password Entry Control Panel refer to Password Entry from Control Panel on page 5 26 For information on how to specify the system administrator s user ID refer to System Administrator s ID on page 5 23 The manager of the organization that this machine is used for must follow the instructions below e Assign an appropriate person as a system administrator and manage and train him her properly e When turning off the machine make sure no operation is running Train the users to turn off the machine after an active operation completes if any e Note that the Data Security Kit is used to protect deleted document data from being recovered e Set th
85. remove moisture from the paper to improve print quality and or paper feeding The paper tray heater switch is located behind the cover which is positioned under the ink supply system Note The tray heater is used in high temperature high humidity conditions 86 F 30 C 80 RH 1 18 Xerox Wide Format IJP 2000 User Guide Before Using the Machine Configuring Paper Settings When you have loaded paper into a tray for the first time or changed the type size or weight of paper be sure to specify the type or size of paper 1 Press the Machine Status button 2 Press the Media Settings tab Machine Status Machine Billing Medial Info Meters Settings Machine config For maintenancel support Software Please contact your Versions local Service Representive Print Mode Serial Number Supplies MAC Address J kal 3 Select the desired tray Machine Status Media Settings Type Glossy Glossy Roll 4 A Series Matte coated Manual A Series 4 Select the desired item In this example select Size Series Size Series Paper Type E n Weight Roll Core Size 5 Select an item to fit the paper loaded into the paper tray Xerox Wide Format IJP 2000 1 19 User Guide Before Using the Machine 6 Press Save Size Series A Series Arch 1 40 41 42 43 1279ga 2E7107 nT JIS B Arch 2 B B1 B2 B3 42 30 24 15 12 Iso B ANSI BO B1 B2 B3 t27 347 22 17 117 Specia
86. rs on page 4 10 Symptom Media is often jammed or wrinkled Check Is the appropriate type of media being used Remedy Correctly load the appropriate type of media See Media on page 1 22 Is the media loaded correctly Is the media damp Correctly load the media See Loading Replacing Paper on page 1 12 Replace with media just unpacked See Loading Replacing Paper on page 1 12 Are the media settings correct for the media loaded Set the correct media size series and media type weight to match the media loaded See e Loading Replacing Paper on page 1 12 e Configuring Paper Settings on page 1 19 Are there any jammed sheets or torn pieces of paper still remaining inside the machine or is there a foreign object in the machine Open the front door and pull out the roll unit to remove the torn paper or the foreign object See When a Paper Jam Occurs on page 4 10 Media does not exit the machine fully and the trail edge sticks at the exit Is the media electrostatically charged Take appropriate measures against static electricity For example maintain proper room temperature and humidity Xerox Wide Format IJP 2000 User Guide Problem Solving Image Quality Problems When the image quality of the printed output is poor identify the symptom in the following table to perform the corresponding remedy If the image quality does not improve even after the
87. s Notes Load paper one sheet at one time If paper is curled hold the curled corners with both hands when inserting the paper Do not release your hands from the paper until it is conveyed If you release your hands when you hear a sound the paper may get jammed It is convenient to use the optional manual feeder guide when loading paper into the bypass manual feed table Switching Between Trays 1 Press Source Note Select a paper tray that contains paper of which the size is larger than the print size If you select a tray that contains paper of which the size is smaller than the print size it causes the machine inside to get dirty Out of media 40 Roll Plain Install Media Pull out the media tray Replace the media by referring to the label When changing the size or type of media press the Machine Status button and change the settings then replace the media To print on other media press Source To stop printing press the C key Xerox Wide Format IJP 2000 1 17 User Guide Before Using the Machine 2 Select the paper tray you want to use and press Close Printing is resumed Out of media A0 Roll Plain Media Supply cancel Ca e Roll 40 Ro112 Plain 880mm Glossy Ro113 Dar Guro Ro114 43 Manual err Backlit film Matte coated Plain Tray Heaters This machine features paper tray heaters In humid environments these may help
88. s frame Left frame The contents in the left frame vary depending on the function you selected When you select a function the left frame displays items and information available for that function Right frame The right frame displays information and status of the machine and the Refresh button Click Refresh to update the display to the current status 2 6 Xerox Wide Format IJP 2000 User Guide Xerox CentreWare Internet Services The table below lists the main functions you can perform using CentreWare Internet Services Tab Name Major Function Status Displaying the machine status The status of paper trays and consumables such as ink cartridges is displayed Job and Log Displaying jobs in queue deleting those jobs displaying completed jobs and displaying error history Properties Checking and changing a variety of settings You can check the settings for items such as Machine configuration and Interface settings and change those as necessary Support Displaying support information Notes For information on each of the configurable items in CentreWare Internet Services refer to the Help section which can be displayed by clicking Help in the upper right of the CentreWare Internet Services screen Changes are not allowed via CentreWare Internet Services while the printer or UI is in use Some of the settings may require you to enter a user ID and password to change them The user ID is
89. s likely to cause harmful interference in which case the user is required to correct the interference at their own expense This device complies with part 15 of the FCC rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation This Class A digital apparatus complies with Canadian ICES 003 Cet appariel num rique de la classe A est conforme la norme NMB 003 du Canada Changes and modifications to this product not specifically approved by Xerox may void the user s authority to operate this equipment Product Safety Certification CB This product is certified by the following agency using the safety standards listed Agency SEMKO Standard IEC60950 1 ed 2 Xerox Wide Format IJP 2000 xxiii User Guide Legal Notice Printing certain documents may be illegal in your country Penalties of fines or imprisonment may be imposed on those found guilty The following are examples of items that may be illegal to print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt
90. s to fix the transmission rate to 10 Mbps Full Duplex 10 Mbps Half Duplex Select this to fix the transmission rate to 10 Mbps Half Duplex 5 18 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings TCP IP IP Mode Allows you to select the TCP IP Internet protocol type The factory default is IPv4 Mode IPv4 Mode Select this to fix the Internet protocol to be used to IPv4 IPv6 Mode Select this to fix the Internet protocol to be used to IPv6 Dual Stack Select this to use both IPv4 and IPv6 as the Internet protocol IPv4 IP Address Enter the subnet mask in the format of xxx xxx xxx xxx where xxx is a value between 0 and 255 The first xxx cannot be set to numeric value 127 or 224 to 255 The factory default is 192 168 150 150 IPv4 Subnet Mask Enter the subnet mask in the format of xxx xxx xxx xxx where xxx is a value between 0 and 255 The factory default is 255 255 255 0 IPv4 Gateway Address Enter the subnet mask in the format of xxx xxx xxx xxx where xxx is a value between 0 and 255 The first xxx cannot be set to numeric value 127 or 224 to 255 The factory default is 192 168 150 1 IPv6 Address Manual Set To enter an IP address and Gateway address manually select Enabled The factory default is Disabled Xerox Wide Format IJP 2000 5 19 User Guide System Administrator Menu Settings IPv6 Address Manual Enter the IP address in the format of xxx Xxxx X
91. se electric shock Plug the power cord directly into a grounded electrical outlet To prevent overheat and a fire accident do not use an extension cord a multi plug adaptor or a multiple connector Consult your local Xerox representative to check if an outlet is grounded Connect this product to a branch circuit or an outlet that has larger capacity than the rated ampere and voltage of this product See the data plate on the rear panel of this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not put an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a connector It may generate heat and eventually cause a fire accident To avoid the risk of electric shock and a fire accident only use the power cord supplied with this product or the ones designated by Xerox The power cord is exclusive use for this product Do not use it for any other product Do not damage or alter the power cord Damage and alteration may generate heat and eventually cause electric shock or a fire accident If the power cord is damaged or insulated wires are exposed contact your local Xerox representative for its replacement Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident Xerox Wide Format IJP 2000 User Guide Caution Notes cAUTION When cleaning t
92. stem Administrator Menu Settings Overview on page 5 2 2 Image Join Overlay must be turned off to enable the manual join adjustment a Press Image Join Overlay b Press Off c Press Save Note Input Adjustment Value is hidden when Image Join Overlay is turned On Join Adjusbrent f Close Calibratian Jra 1r dver ay Print Input Adjustnent Chart fidiustnent elue Ci Inage Join Overlay Cancel J Save 3 Press Calibration Join Adjusbrent Close Calibration J ase Din Over ay Print f Input Adjustnent Chart Gdiustnent Velue CIC 3 22 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance 4 Select a type of paper to be used for calibration Note Select a roll unit that contains paper of size AO or larger If the correct type of paper is not selected Start cannot be initiated Calibration Items Status Media Size Media Type 000mm Glossy Start 5 Press Start 6 Press Yes to confirm calibration start i Calibration Confirmation j f re you sure you want to start calib ation 7 Press Done when calibration is complete Calibration Calibration completed Xerox Wide Format IJP 2000 3 23 User Guide Daily Management and Maintenance 8 Press Print Adjustment Chart Join Adjusbrent f jen ation Print f t Adjustnent Chart Adjustment Value 9 Select AO size or larger to ch
93. t Head Carrying out Calibration Performing a Join Adjustment 4 Problem Solving Troubleshooting Machine Problems 0 eee eee Paper Jam Problems kk Image Quality Problems Problems during Printing Problems with CentreWare Internet Services Error Messages vi Media Type cece ccc cence cence ees Unusable Media KK KK Handling and Storing Media Billing Meters Checking Consumables Supplies Xerox Wide Format IJP 2000 User Guide Contents When a Paper Jam Occurs 0 cece k kek kk e cnet ene een eee n tenet nee eneneees 4 10 Paper Jams in the Roll Unit kk kK kK kK KK KK een KK KK K k kk k k 4 11 Paper Jams in the Bypass Manual Feed Table or Upper Unit KK 4 13 Paper Jams inside the Upper Roll Paper Cover 00 c cece cece eee KK KK KK KK 4 15 Paper Jams in the Paper Stack Tray Optional 0 cece eee KK KK KK ees 4 16 5 System Administrator Menu Settings System Administrator Menu Settings Overview 0c cece cece cece eee eee k kk k k 5 2 Step 1 Displaying the System Administrator Menu 2 cece cece eee eee KK 5 2 Step 2 Selecting the Desired Item 0 kk kk kk kk KK KK eee cee een eee k k ee eens 5 3 Step 3 Configuring a Feature 2 0 0 KK KK kk kk kk kk kk k kk
94. t have not been output at the time the machine was turned off 3 Press Save Detailed Settings This function is for customer engineer use For more information contact your local Xerox representative Detailed Settings Current Value New Value SavelNext Xerox Wide Format IJP 2000 5 15 User Guide System Administrator Menu Settings Network Settings With Network Settings you can configure specifications relating to the networking aspects of the machine Notes For information on Network Settings also refer to Machine Settings on page 2 8 CentreWare Internet Services allows you to make more detailed settings For details refer to the Help section which can be displayed by clicking Help in the upper right of the CentreWare Internet Services screen 1 On the System Administrator Menu screen press System Settings gt Network Settings For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 System Administrator Menu R System Admin System Settings BEL Print Head Authentication f Maintenance Security Settings 2 Select the item you want to configure or change Network Settings Port Settings Protocol Settings SSL i TLS Be Settings Settings 5 16 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings Port Settings The table below lists the ports that are used for
95. t the leading edge of the roll paper without replacing with new roll paper go to step 9 1 12 Xerox Wide Format IJP 2000 User Guide Before Using the Machine 3 Remove the core of the roll paper from the roll unit Note 4 Pull up the handle of the paper holder 4 and pull out the paper holder from both edges of the core of roll paper Xerox Wide Format IJP 2000 1 13 User Guide Before Using the Machine 5 While pulling up the handle of the paper holder 4 install the paper holder in both edges of the roll paper D CAUTION When installing the paper holder in the roll paper put the roll paper on a stable surface such as the floor to prevent the roll paper from being dropped or toppled Notes There are two types of paper holders 3 inch core paper holder and 2 inch core paper holder option Use the paper holder that meets the core size of the paper to be loaded 6 Push down the handle of the paper holder to fix the paper holder I 7 While holding the green lever of the roll unit move the saddle to adjust it to the width of the roll paper to be loaded 1 14 Xerox Wide Format IJP 2000 User Guide Before Using the Machine 8 Make sure that the roll paper s winding direction is correct and place the paper holder onto the saddle oy eye u
96. ters refer to Billing Meters on page 1 26 For information on paper information or setting refer to Configuring Paper Settings on page 1 19 Machine Information You can check the machine serial number machine configuration and software version on the Machine Info screen 1 30 For maintenance support Tells you whom to contact when making inquiries about maintenance and operation Serial Number Indicates the serial number of the machine Xerox Wide Format IJP 2000 User Guide e MAC Address Indicates the MAC address of the machine Machine Configuration Press Machine config to display the Machine config screen You can check the following information e Configuration code e Memory size Machine Status Machine Configuration Items Status 1 Configuration Code 2 Memory Size 1024MB Software Versions Press Software Versions to display the Software Versions screen You can check the following information e Control panel e Text e Controller e Printer Machine Status Software Versions Items Status 1 Control Panel 1 00 00 2 Text 1 00 00 3 Controller 1 00 00 4 Printer 1 00 00 Xerox Wide Format IJP 2000 User Guide Before Using the Machine 1 31 Before Using the Machine Print Mode Press Print Mode to display the printer online offline switching screen Select the following print mode and press Save e Online Enables receiving data from
97. the upper unit 4 Pull out the waste ink cartridge carefully Notes Always store the used waste ink cartridge in a horizontal place to prevent ink from being dropped Be careful to handle ink of the waste ink cartridge Dispose of waste ink cartridge in accordance with local regulations 3 8 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance 5 Install a new waste ink cartridge Notes Be careful not to pinch your fingers Ifthe waste ink cartridge is not installed correctly the message does not disappear and the machine does not start running Replacing a Print Head When the amount of ink sprayed from the nozzle of a print head exceeds the specified value the print head replacement message appears on the touch screen On the touch screen check the Supplies screen to see which print head needs to be replaced The amount used of ink at each print head can also be viewed in the Supplies screen For more information on the Supplies screen refer to Checking Consumables Supplies on page 1 28 Xerox Wide Format IJP 2000 3 9 User Guide Daily Management and Maintenance Print head needs to be replaced soon Supplies 4 Print head needs to be replaced soon Refer to the Supplies screen for instruction 1 Have anew print head ready 2 On the System Administrator Menu screen press Pri
98. the applications and features Application Feature CentreWare Internet Services Yes z The factory default is Enabled for all ports 1 Press Port Settings 2 Set each item as necessary and click Close Port Settings Current Settings Enabled Enabled Enabled Enabled HTTP When using HTTP specify a port number and select Enabled The factory default port number is 80 LPD Select Enabled when using LPR FTP Select Enabled when using FTP SNMP Select Enabled when using SNMP Xerox Wide Format IJP 2000 5 17 User Guide System Administrator Menu Settings Protocol Settings 1 Press Protocol Settings 2 Set each item as necessary and click Close Protocol Settings Items Current Settings 01 Ethernet Setting Auto 3 02 TCPI1IP IP Mode IPv4 Mode 4 03 IPv4 IP Address 192 168 150 150 04 IPv4 Subnet Mask 255 255 255 1 05 IPv4 Gateway Address 192 168 150 06 IPv6 Address Manual Set Disabled 3 Ethernet Settings Allows you to set the transmission rate for the Ethernet interface The factory default is Auto Auto Select this to detect the Ethernet transmission rate automatically 1000BASE T Select this to fix the transmission rate to 1OOOBASE T 100 Mbps Full Duplex Select this to fix the transmission rate to 100 Mbps Full Duplex 100 Mbps Half Duplex Select this to fix the transmission rate to 100 Mbps Half Duplex 10 Mbps Full Duplex Select thi
99. ting ZDXDZMMMDMNNnNnRnEDMMDMDMDnHnEnmDRTRnRnRnRnHnuEnEE HnE EE E Eea E Aa eaea 5 20 Detailed Settings s s a ccc ccc ccc cece todan o k n ad a a a ia 5 21 System Admin SettingS 00 4 3 k l k d ak eee eee k dudl bala an n h a i ba ahat 5 22 System Administrator s ID 0 kk kk kk KK KK KK KK KK KK KK kk kk kk kk kk kk kk kk 5 23 System Administrator s Password kk KK KK KK KK KK k kk kk kk kk kk kk kk k 5 23 Maximum Login Attempts 0 cece KK kK KK KK KK KK kk kk kk kk kk k k kk k 5 24 Authentication Security Settings kek kk kK KK KK KK KK KK KK K KK K kk kk kk k k 5 26 Password Entry from Control Panel 20 kk KK KK KK KK KK KK KK KK KK KK KK k 5 26 Overwrite Hard Disk 0 cece KK KK KK KK KK KK KK KK kk kk k ke ke ek 5 27 6 Appendix Optional Components 0 cece k kk k kk k kk k e e e e e e le e e l 6 2 Notes and Restrictions sk ds ks lk kelk k bl sk ke kak lk ek kk a koka k k kak g W k 0 Aq a 4040 6 3 Notes and Restrictions on the Use of the Machine KK KK KK KK 6 3 Notes and Restrictions on the Use of the Print Feature 0c cece eee eee eee 6 3 Notes and Restr
100. to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 System Administrator Menu System Admin System Settings ae Print Head Authentication f Maintenance Security Settings 2 Select the item you want to configure or change Authentication t Security Settings Password Entry Overwrite Control Panel Hard Disk Password Entry from Control Panel Specify whether to type in the password when displaying the System Administrator Menu We recommend that you set a password to enhance security When On is selected the setting of System Administrator s Password p 5 23 is enabled When Off is selected a password will not be required when users attempt to access the machine s control panel even when a password is specified for those settings described above 5 26 Xerox Wide Format IJP 2000 User Guide System Administrator Menu Settings The factory default is Off Notes Verify your System Administrator ID and password prior to turning ON the Password Entry from Control Panel feature otherwise it will not be possible to recover the machine configuration in case of malfunction When accessing the machine remotely for example via CentreWare Internet Services a password is always required regardless of the setting made here The system administrator s password is required when changing the machine settings via CentreWare Internet Services 1 Press Password E
101. tus of the print head is not improved by print head cleaning proceed to Replacing a Print Head on page 3 9 3 20 Xerox Wide Format IJP 2000 User Guide Daily Management and Maintenance Carrying out Calibration A chart is printed out automatically for calibration After replacing a print head or moving the machine be sure to carry out calibration 1 On the System Administrator Menu screen press Print Head Maintenance gt Join Adjustment gt Calibration Note To continue with Replacing print head proceed to step 2 For information on Replacing print head refer to Replacing a Print Head on page 3 9 For information on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview on page 5 2 2 Select a type of paper to be used for calibration Note Select a roll unit that contains paper of size AO or larger If the correct type of paper is not selected Start cannot be initiated Calibration Status Media Size Media Type Glossy 1 3 Press Start 4 Press Yes i Are you sure you want to start calibration Calibration starts 5 Press Done to end calibration Xerox Wide Format IJP 2000 3 21 User Guide Daily Management and Maintenance Performing a Join Adjustment 1 On the System Administrator Menu screen press Print Head Maintenance gt Join Adjustment For information on how to display the System Administrator Menu screen refer to Sy
102. ty software depending on their version upgrade In this guide personal computer and work station are collectively called computer Microsoft Windows Operating System is referred to as Windows The description of operations in this guide are mainly based on Windows 7 If using an operating system other than Windows 7 the operating procedures and the screen appearance may be different in your environment Xerox Wide Format IJP 2000 xi User Guide xii Xerox Wide Format IJP 2000 User Guide Safety Notes Before using this product read Safety Notes carefully for safety use This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards Follow the following instructions for safety use A WARNING Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty Contact your local Xerox representative for more information Follow all warning instructions marked on this product The warning marks stand for the following A DANGER A WARNING Used for items where if not followed strictly death or severe or fatal injuries may result and the possibility is comparatively high Used for items where if not followed strictly severe or fatal injuries may result A CAUTION Used for items where if not followed stri
103. umber Displays the serial number of the machine Notes Whether to print in black and white or color is determined depending on the color mode of the print driver If data in black and white is set to the color mode using the print driver it is counted as a color print Atest print is also counted For information on test printing refer to Making a Test Print on page 3 19 Xerox Wide Format IJP 2000 1 27 User Guide Before Using the Machine Checking Consumables Supplies The Supplies screen allows you to check the status such as the remaining amount of consumables The status of consumables is shown as OK or Replace Soon 1 1 28 Press the Supplies button on the control panel Job Status Machine Status Log In Out Supplies button Check the status of consumables on the displayed screen Supplies Items for Brack k1 Hil Magenta M Yellow Y Black K2 Ink Cartridge The screen displays Replace Soon when the ink cartridge is empty The screen also shows estimated ink level for each ink cartridge This includes the indicator bar which is divided into 20 increments and the percentage value of 10 increments Depending on your usage of ink it is recommended that you prepare new ink cartridges before they are exhausted by taking into account the ink level Note Once any one of the five cartridges K1 M Y C and K2 becomes empty
104. ure 3 19 replacing 3 9 test print 3 19 Print mode offline online 1 32 problem solving 4 1 problems Centreware Internet Services 4 8 image quality 4 4 machine 4 2 paper jam 4 3 paper jams 4 10 protocol settings 5 18 proxy server 2 3 R replacing paper 1 12 roll paper replacing cutting 1 12 S security settings authentication 5 26 Supplies button 1 28 switching between paper trays 1 17 switching the power off 1 5 switching the power on 1 5 system administrator ID 5 23 system administrator menu 5 2 list 5 5 system administrator password 5 23 system settings 5 3 text entry 1 11 touch screen 1 8 1 10 Transmitting indicator 1 9 trouble 4 2 Centreware Internet Services 4 8 image quality 4 4 machine 4 2 paper jam 4 3 paper jams 4 10 printer 4 7 W waste ink cartridge 3 7 Xerox Wide Format IJP 2000 User Guide xerox

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