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Xerox Phaser 6280 User's Manual

1. 0 cece eee eens 86 About Secure Print seek ect cntnmaciddcce deemed eee ee oe eee eee eee eee oben s 86 Configuring Secure PHIM 5 i 555 spite sa cbsde ee beheeeeaeedheseenraseensnekew 86 Print After Checking Printing Result Proof Print 0 cc ccc ccc cece eee eens 88 ABOUT Proof Print 204k tone casoce cess ne meees see e dee secenaaceraseeees 88 Contouring Proof Plllitct gy euoee eset ud este asain eee AERAR ERREA ene aoe 88 5 Using the Control Panel Menus Control Panel MeWUS 2 2cscccacapeceduasdeeesosr neue eswenusesneenaseete dad iad 91 Menu Configuration 0 ccc ce cee eee eect ene TERADE EE 91 Changing Men SCtINGS cscnduwnkatsdodetedesetaeacatakadareuekedebehetates 92 Description of Menu Items 0 ccc ccc eee cece nent e nee n nee ees 93 W1OY SCtlUINGS cites oceacaweceeeeeesaacdane cat seuscouaeesaeosaseeweseweseeucne 93 IOMMGtOM POGES 20005c0ceteretee eyes ereh eet ones oo ee eee oe 95 Billing Meters 0 0 cece eee e nent eee e eee ene eens 96 PLUM NA CIN eere EEEE E cares ates iad aes ee aan 96 MGMULISE cence cde cetescte ret oye asus gees eene ness e a tna enees 105 6 Print Quality Pint Quality Problem cece rrcrri tireta EREEREER ERA PARITARIE eden seek eee eeadae 107 Color Redis Watoka erreneren EENE AENOR EEEE EAEE NAAT 111 Automatic Color Registration Adjustment 0 0 ccc cece eens 111 Manual Color Registration Adjustment 0 ccc ccc eee ne
2. Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes Rough or porous media Plastic media other than supported transparencies Paper that has been folded or wrinkled Paper with staples Envelopes with windows or metal clasps Padded envelopes Non laser glossy or coated paper Perforated media Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect Store paper flat Paper should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercia
3. 6280 Printer 92 Description of Menu Items Description of Menu Items This section includes Tray Settings on page 93 Information Pages on page 95 Billing Meters on page 96 Admin Menu on page 96 Tray Settings There are three submenus under the Tray Settings menu Tray 1 MPT Tray 2 and Tray 3 You can set paper size and paper type for each tray under these menus Display Pop up and MPT Mode can only be set for Tray 1 MPT Tray 3 is displayed only when the optional sheet feeder is installed The settings menu for Tray 1 MPT is displayed only when the MPT Mode is set to Panel Specified Common Settings for Tray 1 MPT Tray 2 and Tray 3 Item Paper Type Description Specifies the type of paper loaded in each tray e Tray 1 MPT default Thin Card Stock e Tray 2 default Plain e Tray 3 default Plain For details refer to Setting Paper Types and Sizes on page 50 Paper Size Specify the paper size and orientation for each tray e Tray 1 MPT default Driver Size e Tray 2 default Auto e Tray 3 default Auto For details refer to Setting Paper Types on page 50 Phaser 6280 Printer 93 Description of Menu Items Settings Exclusive to Tray 1 MPT Item Description Display Popup Specifies whether or not to display the message that prompts you to set the paper size and type every time you load paper in the Tray 1 MPT When you select On the message that prompts you to
4. Custom Sizes Width 148 215 9 mm 5 83 8 5 in Height 210 355 6 mm 8 27 14 in Phaser 6280 Printer 49 Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Trays When loading paper in Tray 3 or the 550 Sheet Feeder optional it is necessary to set the paper type on the control panel When loading paper in Tray 1 MPT set the paper size and type on the control panel when printing When MPT Mode has been set to Panel Specified default on the control panel you can set the paper size and type on the control panel This section describes how to set the paper size and type on the control panel Note When you set MPT Mode to Panel Specified printing will be performed only when the settings for the paper size and type configured on the print driver match the settings on the control panel When the settings on the print driver and control panel do not match follow the instructions displayed on the control panel You can also display the message to set the paper size and type on the control panel every time you load paper into each tray See also Description of Menu Items on page 93 Setting Paper Types Caution Paper type settings must match those of the actual paper loaded in the trays Otherwise print quality problems can occur Press the Menu button to display the Menu screen Select Tray Settings and then press the OK button Select the tray and then press the OK button Select
5. Phaser 6280 User Guide Xerox Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX CentreWare Phaser PrintingScout and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour ColorSync EtherTalk Macintosh and Mac OS are trademarks of Apple Computer Inc in the United States and or other countries PCL is a trademark of Hewlett Packard Corporation in the United States and or other countries Microsoft Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare and IPX SPX are trademarks of Novell Incorporated in the United States and or other countries As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy effici
6. 11 symbols 13 safety symbols marked on product 13 secure print 86 selecting 2 sided printing 67 printing options 60 printing options for an individual job Macintosh 63 Windows 61 printing preferences Windows 60 setting printer s IP address dynamically 36 printer s IP address manually 37 setting up the network 32 specialty media 68 custom size paper 83 envelopes 70 glossy paper 78 labels 73 long paper 83 transparencies 68 Status Messenger checking printer status 146 commands 148 configuring 146 supplies 11 ordering 143 recycling 144 when to order 143 supported paper and media 46 supported paper sizes and weights Tray 1 MPT 49 Trays 2 3 49 system settings 98 T TCP IP addresses 35 technical support 30 transparencies 68 guidelines 68 printing from Tray 1 MPT 69 Phaser 6280 Printer Index 158 Tray 1 MPT website resources 140 loading paper 53 printing custom size paper 84 printing envelopes 72 printing glossy paper 78 printing labels 73 printing transparencies 69 settings 94 trays additional 24 common settings 93 options 24 Trays 2 3 loading paper 56 printing glossy paper 80 printing labels 75 troubleshooting technical support 30 turning off the printer 12 two sided printing 66 automatic 66 binding edge options 67 selecting 67 U unacceptable paper and media 48 usage guidelines paper 46 USB 34 W warning and error messages
7. 26 control panel menu 95 Menu Map 26 installing printer drivers 39 Mac OS X version 10 3 41 Phaser 6280 Printer Index 155 Mac OS X version 10 4 43 44 Windows 2000 or later 40 IP address changing or modifying using CentreWare IS 38 dynamically setting 36 setting manually 37 J job individual printing options Macintosh 63 Windows 61 selecting printing options Windows 61 L labels 73 guidelines 73 printing from Tray 1 MPT 73 printing from Trays 2 3 75 laser safety 9 loading paper Tray 1 MPT 53 Trays 2 3 56 Local Area Network LAN 35 location of the printer 9 long paper 83 M Macintosh PostScript driver settings 63 selecting printing options for an individual job 63 Macintosh OS X version 10 3 printer drivers 41 Macintosh OS X version 10 4 43 44 maintenance ordering supplies 143 routine maintenance items 143 Index manually setting the printer s IP address 37 overrides AutoIP 37 overrides DHCP 37 media supported 46 unacceptable types 48 memory 24 Menu Map 26 105 menu settings changing 92 Tray 1 MPT 94 menus common tray settings 93 tray settings 93 messages control panel 139 PrintingScout 139 meters total page counts 149 mode power saver 27 exiting 27 modifying the IP address using CentreWare IS 38 moving printer 150 N network choosing a network connection 33 creating a Local Area Network LAN 35 setup and configuration
8. Macintosh OS X version 10 3 41 Macintosh OS X version 10 4 43 44 operating systems 39 Output Options tab 61 page description languages 39 Paper Quality tab 61 PCL 39 PostScript 39 UNIX Linux 39 Windows 2000 or later 40 printer status checking via e mail 147 PrintingScout 145 Status Messenger 146 printing 2 sided 67 automatic 2 sided 66 binding edge options 67 custom paper with PCL driver 84 with PostScript driver 85 custom size or long paper 83 envelopes 70 with PCL driver 72 with PostScript driver 72 glossy paper 78 labels 73 Layout tab 61 on both sides of the paper 66 options Phaser 6280 Printer Index 157 Macintosh 63 selecting 61 63 Windows 61 Output Options tab 61 Paper Quality tab 61 safety guidelines 11 selecting 2 sided 67 selecting individual job printing options Macintosh 63 Windows 61 selecting options 60 selecting printing preferences Windows 60 transparencies 68 with PCL driver 70 with PostScript driver 69 two sided pages 66 printing confidential document secure print 86 PrintingScout alerts 139 printer status 145 proof print 88 R recycling supplies 144 registering your printer 140 regulatory information Canada 15 Europe 16 United States 15 resources information 30 routine maintenance items 143 run black 114 S safety electrical 8 laser 9 maintenance 9 Index operational 9 printing guidelines
9. Phaser 6280 Printer 34 Configuring the Network Address Configuring the Network Address This section includes e TCP IP and IP Addresses on page 35 e Dynamic Methods of Setting the Printer s IP Address on page 36 e Manually Setting the Printer s IP Address on page 37 TCP IP and IP Addresses If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet follow the procedure for automatically setting the printer s Internet Protocol IP address PCs and printers primarily use TCP IP protocols to communicate over an Ethernet network With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the Bonjour protocol to talk toa networked printer For Mac OS X systems TCP IP is preferred Unlike TCP IP however Bonjour does not require printers or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an
10. Press the Up Arrow or Down Arrow button until Enter Number is displayed then press the Forward Arrow or OK button 6 Press the Up Arrow or Down Arrow button until you reach the value displayed on the chart 7 Press the Forward Arrow button once and move the cursor to the next value 8 Repeat steps 6 and 7 to continue adjusting the color registration 9 Press the OK button twice 10 Press the Up Arrow or Down Arrow button until Color Reg Chart displays then press the Forward Arrow or OK button The Color Registration Correction Chart is printed with the new values When printing is finished the print screen is displayed again 11 Color registration adjustment is complete when the straightest Y yellow M magenta and C cyan lines are next to the 0 line If 0 is not next to the straightest lines determine the values and adjust again Note After printing the Color Registration Correction Chart do not turn off the printer until the printer motor has stopped running Phaser 6280 Printer 112 Color Registration Enabling Disabling Automatic Color Registration Use the following procedure to enable disable automatic color registration when a new print cartridge is installed 1 Press the Menu button to display the Menu screen 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance M
11. _ of the Forward Arrow button moves to the right or Back setting value the right or Arrow button moves to the left left Confirm setting OK button Reset settings to default Press Up Arrow and Down Arrow button at the same value time See also Description of Menu Items on page 93 Phaser 6280 Printer 105 Print Quality This chapter includes e Print Quality Problems on page 107 e Color Registration on page 111 Phaser 6280 Printer 106 Print Quality Problems Print Quality Problems When the print quality is poor select the closest symptom from the following table to correct the problem If the print quality does not improve after carrying out the appropriate action contact Xerox Customer Support or your reseller Note To enhance print quality print cartridges for many models of equipment have been designed to cease functioning at a predetermined point Symptom Reason Action Faded printouts Multiple colors faded The print cartridges are not Xerox print cartridges Verify that the print cartridges C M Y K meet specifications and replace if necessary The paper is outside the recommended specification range Replace the media with a recommend size and type and confirm that your control panel settings are correct See About Paper on page 48 The paper is damp Replace the paper See About Paper on page 48 The transfer unit is old or damaged Replace the transfer unit The high vol
12. control panel You can also store the print data in the printer without attaching a password By storing frequently used data in the printer you can print the data with just an operation from the printer and without sending the data from the computer repeatedly Note You can select whether to delete secure print data after printing See also Printing from the Control Panel on page 88 System Setup on page 98 Configuring Secure Print The procedure to configure Secure Print using the PCL or PostScript print driver is as follows Follow the steps for the secure print settings at the computer and send data to the printer for printing Then follow the steps for the output procedure at the printer to output the printed pages Printing from the Computer Note Ensure the RAM disk is set to available You can find this under the Options tab using the PCL print driver or the Device Settings tab using the PostScript print driver The RAM disk also needs to be enabled via the control panel For instructions about enabling options see Enabling Options on page 134 From the File menu select Print Select the printer and click Preferences or Properties Click the Paper Output tab In the Job Type field select Secure Print Click the Setup button In the Username field enter your user name In the Password field enter a numeric password oo oe er ee If you want to use a specified document name to access the document from the contro
13. section explains the procedure using Windows XP as an example 1 ar www To start do the following Windows 2000 XP Click Start gt Settings gt Printers and Faxes Windows Vista Click Start gt Printers Right click the printer and select Properties Select the General tab Click the Printing Preferences button From Paper Size select Custom Paper Size Specify the length of the short edge and long edge under Custom Size Settings You can specify the values either by entering them directly The length of the short edge cannot be longer than the long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is within the specified range Click OK three times Printing on Custom Size Paper Use the following procedures to print using either the PCL or PostScript drivers Using the PCL Driver The procedure to print on custom size paper using the PCL print driver is as follows 1 2 3 4 5 6 7 8 9 1 From the File menu select Print Select this printer as the printer to be used and click Preferences or Properties Select the Paper Output tab Select the appropriate paper tray from Paper Tray Select the appropriate paper type from Paper Type From Paper Size select the size of the original document Click the Layout tab The Fit to New Paper Size menu defaults to Same As Paper Size Click OK 0 Click Print in the Print dialog b
14. 139 web links 140 information 30 website resources 140 Windows install printer drivers for Windows 2000 or later 40 printing options 61 selecting printing options for an individual job 61 Windows PostScript driver 39 X Xerox supplies recycling programs 144 Phaser 6280 Printer Index 159 Index
15. 32 TCP IP and IP addresses 35 network connection 33 Ethernet 33 O Online Support Assistant 139 operating systems Safety 9 printer drivers 39 TEENAGE mode 101 operational guidelines 10 managing operational safety 9 printer 145 options Phaser 6280 Printer Index 156 550 sheet feeder 24 duplex unit 24 enabling 134 memory 24 multi protocol card 24 printer 24 printing 60 ordering supplies 143 P paper custom sizes 83 damaging to the printer 48 envelopes 70 glossy 78 labels 73 loading in the paper trays 53 long paper 83 printing on specialty media 68 setting sizes 52 setting trays 51 setting types 51 storage guidelines 48 supported 46 transparencies 68 types 46 unacceptable media types 48 usage guidelines 46 paper tray settings 29 PCL 39 PostScript 39 power saver mode 27 exiting 27 pre printed paper 53 print quality problems 107 print status checking 28 printer caution symbols 13 changing or modifying the IP address using CentreWare IS 38 cleaning 142 cleaning the exterior 142 cleaning the interior 142 clearance 10 drivers 39 Index enabling AutolIP 36 enabling DHCP 36 front view of 21 information resources 30 internal parts 22 location 9 main parts of 21 managing 145 moving 150 options 24 rear view of 22 registration 140 supplies 11 printer driver available 39 installing 39 Layout tab 61 Macintosh 39
16. MPT on page 117 e Paper Jams in the Paper Tray on page 120 e Paper Jams at the Fuser on page 123 e When Long Paper Jams on page 124 e Paper Jams at the Duplex Unit on page 125 e Paper Jams in the Optional Sheet Feeder on page 127 See also User Safety on page 8 Preventing and Clearing Paper Jams To reduce the occurrence of paper jams follow the guidelines and instructions in Printing Basics on page 45 It includes information about supported paper and media guides for usage and instructions for properly loading paper in the trays Caution When removing jammed paper make sure that no pieces of torn paper are left in the printer A piece of paper remaining in the printer can cause a fire If a sheet of paper is wrapped around the heat roller or when clearing a jammed paper that is difficult or impossible to see do not try to remove it by yourself Turn off the printer immediately and refer to the Xerox Support website www xerox com office 6280support Warning The fuser and the surrounding area are hot and can cause burns Phaser 6280 Printer 116 Paper Jams Paper Jams in Tray 1 MPT Follow this procedure to remove paper jammed in Tray 1 MPT 1 Pull the jammed paper out of Tray 1 MPT and remove any remaining paper from the tray 6280 021 2 Close Tray 1 MPT 3 Push the button and open the front cover 6280 022 Warning Some components inside the printer
17. Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed and then press the Forward Arrow or OK button 5 Press the Up Arrow or Down Arrow button until Color Regi Chart is displayed then press the OK button The Color Registration Correction Chart is printed When printing is finished the print screen is displayed again Phaser 6280 Printer 111 Color Registration Determining Values From the lines to the right of the Y yellow M magenta and C cyan pattern find the values of the straightest lines When 0 is the value nearest the straightest line you do not need to adjust the color registration When the value is not O follow the procedure outlined in Entering Values Note You can also use the densest colors of the grid to find the straightest lines The colors printed at the highest density are those next to the straightest lines Entering Values Using the control panel enter the values that you found in the Color Registration Correction Chart to make adjustments 1 Press the Menu button to display the Menu screen 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed then press the Forward Arrow or OK button 4 Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed then press the Forward Arrow or OK button 5
18. Print Select this printer as the printer to be used and click Preferences or Properties Select the Paper Output tab From Paper Tray select Tray 1 MPT From Paper Type select Envelope From Paper Size select the size of the original document Select the Layout tab From Fit to New Paper Size select the size of the envelope and then click OK If necessary click Booklet Poster Mixed Document Rotation and select Image Rotation 180deg 10 Click OK 11 Click Print in the Print dialog box to start printing Phaser 6280 Printer 71 Printing on Specialty Media Printing Labels Labels can be printed from all trays To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6280supplies See also About Paper on page 48 Guidelines Do not use vinyl labels Print only on one side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause l
19. Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your printer Electrical Safety e Use the power cord supplied with your printer e Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet e Donot use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal e Donot use an extension cord or power strip e Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused e Do not place the printer in an area where people might step on the power cord e Donot place objects on the power cord e Do not block the ventilation openings These openings are provided to prevent overheating of the printer e Donot drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical sho
20. again Clear Storage Clears stored information Format HDD Formats the hard drive Phaser 6280 Printer 101 PCL Setup Description of Menu Items Specifies the settings for the PCL Item Description Paper Tray Specifies the paper tray to be used for printing e Auto default The tray is selected automatically when print data is sent e Tray 1 MPT e Tray 2 e Tray3 Paper Size Specifies the paper size to be printed e A4 e B5 e A5 e 8 5x11 e 8 5x13 e 8 5x14 e 7 25x10 5 e Monarch Env e DL Envelope e C5 Envelope e Com 10 Env e New Custom Size Orientation The paper printing direction can be selected from Portrait and Landscape The default is Portrait 2 Sided Specifies the 2 sided printing settings e 2 Sided Print Specifies whether to perform 2 sided printing The default is Off e Binding Edge Specifies the binding direction from Flip Long Edge or Flip Short Edge The default is Flip Long Edge Font Specifies the font used The default is Courier Symbol Set Specifies the font for symbols The default is ROMAN 8 Font Size Specifies the font size The default is 12 00 You can specify a value between 4 00 and 50 00 in increments of 0 25 Font Pitch Specifies the character spacing The default is 10 00 You can specify a value between 6 00 and 24 00 in increments of 0 01 Form Line Specifies the form line the number of lines per form The default is 60 You can specify a value bet
21. an AC outlet ENERGY STAR qualified printer Default time to Power Saver is 30 minutes 4 W Watts Phaser 6280 Printer 14 Regulatory Information Regulatory Information This product has been tested to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiver e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your reseller or an experienced
22. do the following 1 On the control panel press the Menu button select Information Pages and then press the OK button 2 Select Configuration and then press the OK button to print Demo Page To print a demo page do the following 1 On the control panel press the Menu button select Information Pages and then press the OK button 2 Select Demo Pg and then press the OK button to print Phaser 6280 Printer 26 Power Saver Mode Power Saver Mode The printer is equipped with a Power Saver mode to reduce power consumption when it is left idle When no print data is received for 30 minutes default the printer will enter Power Saver mode The time ranges that can be specified for the printer to enter Power Saver mode are 5 to 60 minutes Consumption of power during the Power Saver mode is 7 W or less and the time required to exit from Power Saver mode to a print ready status is about 20 seconds See also Changing the Power Saver Time on page 92 Exiting the Power Saver Mode The printer automatically cancels Power Saver mode once it receives data from the computer To cancel the Power Saver mode manually press the Wake Up button Phaser 6280 Printer 2 7 Checking Status of Print Data Checking Status of Print Data Checking in Windows Printer information and status are displayed on the Status window Double click the PrintingScout printer icon on the task bar at the bottom right of the screen From
23. is finished installing your browser opens to an online registration form f Fill out the online registration and close the browser g Click Quit on the Finish Up window In the dock click Finder gt Printer Setup Utility Click the Add button Select the Default Browser in the Printer Browser window oa Select the Xerox Phaser 6280 Bonjour printer in the list of available printers If Printer Browser does not show the appropriate printer select Xerox from the lower drop down menu Click the Add button Select the optional configurations memory paper tray storage devise or duplex unit and click Continue LPD Connection To install the printer driver from the Software and Documentation CD ROM i O po N ee p Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Once installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select IP Printer from the upper left corner of the Printer Browser Select LPD from the pull down menu Enter the printer s IP address in the Address field Make sure Queue Name is blank Click Printer Model gt Xerox and select the corresponding printer model PPD file Click the Add button The printer is added to the list Phaser 6280 Printer 43 Installing the Printer Drivers Macin
24. of the control panel menus Demo Page You can print a sample of the document to check the printer s performance Configuration Prints status of the printer such as hardware configuration and network information Print this report to check whether optional accessories have been correctly installed PCL Fonts List Prints information on PCL fonts and samples of these fonts PCL Macro List Prints a list of PCL macros PS Fonts List Prints information on PS fonts and samples of these fonts Job History Prints information on printing result such as whether data from the computer has been printed correctly The status of a maximum of 22 jobs can be printed on the Job History Report Use the control panel to set whether to print the Job History Report automatically for every 22 jobs completed For details refer to System Setup on page 98 Error History Prints information of up to the latest 42 errors that occurred in this printer Print Meter Prints a print meter Stored Documents Prints a list of documents stored in the printer when using the secure print and sample print feature For details refer to Printing Confidential Documents Secure Print on page 85 and Print After Checking Printing Result Proof Print on page 87 Printing Information Pages Information pages are printed from the control panel 1 2 Press the Menu button to display the Menu screen Press the Up Arrow or Down Arrow button until
25. page 36 5 Install the driver software on the computer from the Software and Documentation CD ROM For information on driver installation see the section in this chapter for the specific operating system you are using 6 Print a Configuration page to verify the new settings Note If the Software and Documentation CD ROM is not available you can download the latest driver from www xerox com drivers Phaser 6280 Printer 32 Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet or USB A USB connection is a direct connection and is not used for networking An Ethernet connection is used for networking Hardware and cabling requirements vary for the different connection methods Cabling and hardware are generally not included with your printer and must be purchased separately This section includes e Connecting via Ethernet Recommended on page 33 e Connecting via USB on page 34 Connecting via Ethernet Recommended Ethernet can be used for one or more computers It supports many printers and systems on an Ethernet network An Ethernet connection is recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS The CentreWare IS web interface enables you to manage configure and monitor networked printers from your desktop To reach CentreWare Internet Services see Starting CentreWare IS on page 145 Network Connection Dep
26. paper is torn confirm that there are no scraps of paper remaining inside the printer 6280 036 Phaser 6280 Printer 128 Paper Jams 4 Push the button and open the front cover Confirm that there are no scraps of paper remaining inside the printer 6280 037 Caution Prolonged exposure to light may damage the print cartridge Warning Some components inside the printer such as the fuser and surrounding area are hot and can cause burns 5 Close the front cover 6280 038 Phaser 6280 Printer 129 Paper Jams 6 Insert the trays into the printer Push the trays in until they stop 6280 039 Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer Phaser 6280 Printer 130 Problems With the Printer Problems With the Printer If you encounter a problem with your printer use the following table to troubleshoot and fix the problem For additional troubleshooting information see Getting Help on page 139 Warning Never open or remove printer covers that are secured with screws unless specifically instructed in the manual A high voltage component can cause electric shock Do not try to alter the printer configuration or modify any parts An unauthorized modification can cause smoke or fire Caution Probable causes of trouble are that the printer computer server or other hardware is not correctly set for the network
27. place the printer in damp locations e Donot place the printer in locations susceptible to vibrations Printing Safety Guidelines e Wait 10 15 seconds between turning the printer off and on e Keep hands hair neckties etc away from the exit and feed rollers When the printer is printing e Donot remove the paper source tray that you selected in either the printer driver or control panel e Do not open the doors e Donot move the printer Printer Supplies e Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard e Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6280 Printer 11 User Safety Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer e Turn off the printer and unplug all power cables before moving the printer 6280 041 e
28. section explains how to print on custom size paper such as long paper using the PCL print driver Custom size paper can be loaded in each tray The way to load custom size paper in the paper tray is the same as the one to load standard size paper The way to load custom size paper in Tray 1 MPT is the same as the one to load standard size paper When MPT Mode is set to Panel Specified you need to set the paper type and size settings for the tray on the control panel in advance See also Loading Paper in Trays 2 3 on page 55 Loading Paper in Tray 1 MPT on page 52 Setting Paper Types and Sizes on page 50 Defining Custom Paper Sizes Before printing set the custom size on the print driver Note When setting the paper size on the print driver and control panel be sure to specify the same size as the actual paper used Setting the wrong size for printing will cause printer failure This is especially true if you configure a bigger size when using a narrow width paper Using the PCL Driver On the PCL print driver set the custom size in the Custom Paper Size dialog box This section explains the procedure using Windows XP as an example For Windows 2000 or later an administrator s password only allows users with administrator rights to change the settings Users without the rights of administrator can only check the contents When configuring the Custom Paper Size dialog box in Windows 2000 or later settings of other print
29. set the paper size and type is displayed The default is Off MPT Mode Specifies the way to set the paper type and size settings to be loaded in Tray 1 MPT e Panel Specified default You can specify the paper type and size settings on the control panel Printing can be done only when the settings on the print driver matches the settings on the control panel When a mismatch of paper sizes occurs follow the instructions displayed on the control panel e DriverSpecified You cannot specify the settings on the control panel Printing is done using the settings on the print driver When the size or type of paper that is loaded is different from the setting the print quality may fall or paper may jam Specify the correct paper type and size When installing the optional sheet feeders if Paper Tray is set to Auto on the print driver the feeding tray is automatically specified according to the setting on the control panel Also when the paper size and type setting for each tray is the same printing continues by changing the feeding tray if the paper in the specified tray has run out Phaser 6280 Printer 94 I Description of Menu Items nformation Pages Prints various types of reports and lists The information pages are printed on A4 size paper Load A4 size paper into the tray For the procedure for printing information pages refer to Printing Information Pages on page 95 Reports Description Menu Map Prints a map
30. slide the tray until the arrow lines up with the appropriate paper size The guide clicks into place e Slide the green side guides outward 6280 047 Phaser 6280 Printer 79 Printing on Specialty Media 3 Fan the paper to release sheets that are stuck together 1 Tae 7 6280 015 4 Insert the paper into the tray Note Do not load the paper above the fill line indicated on the tray Overloading the tray may cause jams The following illustration indicates the maximum fill line for transparencies labels and glossy paper 6280 048 Phaser 6280 Printer 80 Printing on Specialty Media 5 If necessary press the paper guides inward to fit the paper Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 6280 016 6 Insert the tray into the tray slot and push the tray completely into the printer 6280 017 7 On the control panel select the glossy paper type a anp Select Menu Select Tray Settings and then press the OK button Select Tray 2 or Tray 3 and then press the OK button Select Paper Type and then press the OK button Select Glossy Paper and then press the OK button 8 Inthe printer driver select either Glossy Paper as the paper type or the appropriate tray as the paper tray Phaser 6280 Printer 81 Printing Custom Size or Long Paper Printing Custom Size or Long Paper This
31. such as the fuser and surrounding area are hot and can cause burns Phaser 6280 Printer 117 Paper Jams 4 Carefully remove any jammed paper in the printer Confirm that there are no scraps of paper left inside 6280 023 Caution Prolonged exposure to light may damage the print cartridge 5 Close the front cover 6 Remove the tray from the printer 6280 024 Phaser 6280 Printer 118 Paper Jams 7 Carefully pull out any jammed paper remaining inside the printer 6280 025 8 Insert the tray into the printer and push until it stops 6280 017 Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer Phaser 6280 Printer 119 Paper Jams Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray 1 Gently remove the tray from the printer 6280 024 2 Remove all the jammed and or creased paper from the tray 6280 035 Phaser 6280 Printer 120 Paper Jams 3 If there is jammed paper remaining inside the printer pull it out carefully to avoid tearing it 6280 036 4 Press the button and open the front cover Remove any scraps of paper remaining inside the printer 6280 022 Caution Prolonged exposure to light may damage the print cartridge Warning Some components inside the printer
32. the displayed window check the column Status You can change the display contents with the button on the left of the Printer Status window Status Setting button Displays the Status Setting screen and allows you to check the printer name printer connection port and printer status For more information about PrintingScout see the help From the Start menu select Programs Select Xerox Office Printing Select PrintingScout oe 1S Select PrintingScout Help Checking in CentreWare Internet Services You can check the status of the print job sent to the printer at the Jobs tab of CentreWare Internet Services To reach CentreWare Internet Services see Starting CentreWare IS on page 145 Phaser 6280 Printer 28 Displaying Optional Accessory Configuration and Paper Tray Settings Displaying Optional Accessory Configuration and Paper Tray Settings Print the Configuration page to view the current optional information about your printer including duplex unit hard drive and paper trays 1 On the control panel press the Menu button select Information Pages and then press the OK button 2 Select Configuration and then press the OK button to print Phaser 6280 Printer 29 More Information More Information Obtain information regarding your printer and its capabilities from the following sources Resources Information Installation Guide Quick Use Guide User Guide PDF Quick Start Tutorials Eng
33. the sheets of the loaded paper are used up Phaser 6280 Printer 132 Symptom Unusual noises Problems With the Printer Reason Action The printer is not level Reposition the printer on a flat stable surface The paper tray is not inserted properly Push the paper tray completely into the printer There is a foreign object inside the printer Turn off the printer and remove the foreign object Refer to the Xerox Support website www xerox com office 6280support for assistance Phaser 6280 Printer 133 Problems With the Printer Enabling Options If your options are not working do the following to enable the options PostScript Driver 1 To start do the following Windows 2000 XP Click Start gt Settings gt Printers and Faxes Windows Vista Click Start gt Printers Right click the printer and select Properties Click the Device Settings tab Under Installable Options select Available for the option that you want to enable Click the OK button PCL Driver 1 aoe To start do the following Windows 2000 XP Click Start gt Settings gt Printers and Faxes Windows Vista Click Start gt Printers Right click the printer and select Properties Click the Options tab Click the option you want to enable to highlight it In the Settings for field select Available Click the OK button Phaser 6280 Printer 134 Control Panel Error Messages Control Panel Error Message
34. the transparencies 3 Pull out the output tray extension when loading paper such as transparencies Printing on Transparencies When MPT Mode is set to Panel Specified you need to set the paper type and size settings for the tray on the control panel in advance See Setting Paper Types and Sizes on page 50 Printing transparencies continuously may lead to the output transparencies sticking to each other Remove the transparencies from the output tray after about 20 sheets and then fan them to lower their temperatures Using the PostScript Driver To print on transparencies using the PostScript print driver display the Paper Output tab From the File menu select Print Select this printer as the printer to be used and click Preferences or Properties Select the Paper Output tab From Paper Type select Transparency a eS S From Paper Tray select Tray 1 MPT Phaser 6280 Printer 68 6 7 8 Printing on Specialty Media From Paper Size select the size of the original document Click OK Click Print in the Print dialog box to start printing Using the PCL Driver To print on transparencies using the PCL print driver display the Paper Output tab Yea a ee From the File menu select Print Select this printer as the printer to be used and click Preferences or Properties Select the Paper Output tab From Paper Tray select Tray 1 MPT Select Transparency from Paper Type From Paper Size select the size o
35. 280 driver and click Install to show the Installation Options window Select either PostScript and or PCL 6 and click OK Click Install to start the installation When the installation is complete select any of the following from the Installation Status window e Set Printer As Default e Print A Test Page e Share Printer Click Finish Note PrintingScout is a separate option from the printer driver To install PrintingScout click Install PrintingScout in the Software and Documentation CD ROM Then follow the wizard to complete installation See also Online Support Assistant at www xerox com office 6280support Phaser 6280 Printer 40 Installing the Printer Drivers Macintosh OS X Version 10 3 and Higher Set up your printer using Bonjour Rendezvous create a desktop USB connection or use an LPD LPR connection for Macintosh OS X version 10 3 and higher Macintosh OS X Version 10 3 Bonjour Rendezvous Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive 2 Double click the Phaser 6280 icon on your desktop and then a Click Phaser 6280 Installer b Type your password and click OK c Click Continue at the Introduction window d Read the license agreement click Continue and click Agree e Click Install When the driver is finished installing your browser opens to an online registration form f Fill out the online registration
36. 3 Click Start select Settings and then click Printers e Windows XP Click Start Settings and then select Printers and Faxes e Windows Vista Click Start and then click Printers 2 Inthe Printers folder right click the icon for your printer From the pop up menu select Printing Preferences or Properties 4 Toset standard printing options a Select the Advanced tab and then click the Printing Defaults button b Make selections on the driver tabs and then click the OK button to save your selections You return to the Properties window 5 To activate optional features for a postscript driver a Click the Device Settings tab in the Properties window b Activate the options by selecting from the menus next to either Memory Paper Tray Configuration Storage Device and or Duplex Unit c Click OK 6 To activate optional features for a PCL driver a Click the Options tab in the Properties window b Inthe Items field select either Memory Capacity Hard Disk Duplex Unit 550 Sheet Feeder or RAM Disk c Click the Settings for menu and select Available or for Memory Capacity select the new setting d Click OK Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help Phaser 6280 Printer 59 Selecting Printing Options Selecting Options for an Individual Job Windows If you want to use special printing options for a particular job c
37. 49 binding edge printing options 67 C caution symbols 13 CentreWare IS changing or modifying the printer s IP address 38 checking status 28 enabling DHCP 36 managing printer 145 online help for 145 setting the printer s IP address dynamically 36 starting 145 changing the IP address using CentreWare IS 38 checking printed pages how to check the meter 149 choosing a network connection 33 cleaning printer 142 printer exterior 142 printer interior 142 clearance location of the printer 10 color registration adjusting 111 automatic adjustment 111 determining values 112 enabling disabling automatic adjustment 113 entering values 112 manual adjustment 111 printing the correction chart 111 configuration optional accessories 29 connection Ethernet 33 USB 34 consumables 143 error messages 135 control panel 25 Configuration page 26 display 25 error messages 135 information pages 26 layout 25 Menu Map 26 menus 91 messages 139 control panel menus changing settings 92 control panel 104 description of 93 information pages 95 maintenance mode 101 system settings 98 tray settings 93 custom paper defining size with PCL driver 83 with PostScript driver 84 custom size paper 83 Phaser 6280 Printer Index 154 printing from Tray 1 MPT 84 supported for Tray 1 MPT 83 D DHCP enabled by default on Phaser printers 36 enabling on the control panel 36 enabling wi
38. Always use two people to lift the printer e Always lift the printer from the designated lift points 6280 040 Phaser 6280 Printer 12 User Safety e Carry the printer without tilting it Caution Do not tilt the printer more than 10 degrees to the front back or right left Tilting more than 10 degrees may lead to consumables inside the printer spilling out Note The rear side of this printer is heavier than the front Be aware of this weight difference when moving the printer e Donot place any food or liquids on the printer Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Moving the Printer on page 150 Safety Symbols Marked on Product Use caution or draws attention to a particular h component See the manual s for information Hot surface on or in the printer Use caution to A avoid personal injury It may take 30 minutes for the fuser to cool down Do not touch the item Phaser 6280 Printer 13 Printer Specifications Printer Specifications Item Dimensions Weight Warm up time Continuous print speed a Resolution Power source Pow
39. IP address into every PC and printer on the network that is configured to use DHCP A DHCP server is built into most cable and DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing See also Online Support Assistant at www xerox com office 6280support Phaser 6280 Printer 35 Configuring the Network Address Dynamic Methods of Setting the Printer s IP Address There are two protocols available for dynamically setting the printer s IP address e DHCP enabled by default on all Phaser printers e AutolIP You can turn on off both protocols using the control panel or use CentreWare IS to turn on off DHCP Note You can view the printer s IP address at any time On the control panel select Menu Then select Information Pgs and press the OK button Finally select Configuration and then press the OK button Using the Control Panel To turn on off either the DHCP or AutoIP protocol On the control panel select the Menu button Select the Admin menu and then press the OK button Select the Network Setup menu and then press the OK button Select the TCP IP menu and then press the OK button Select IPv4 and then press the OK button Select Get IP Address and then press the OK button Select DHCP and then press the OK button eS a FS YS Using CentreWare IS To turn on off the DHCP protocol Launch your web browser Enter the printer s IP address in the b
40. If the problems still occurs see the Xerox Support website www xerox com office 6280support for assistance Vertical blanks The laser is being blocked Remove the print cartridges and clean all debris from the laser len s with a lint free cloth The transfer unit or fuser is old or damaged Check the condition of the transfer unit and fuser and replace as necessary The print cartridges are not Xerox print cartridges e Check the condition of the print cartridge and replace as necessary Verify that the print cartridges C M Y K meet specifications and replace if necessary Slanted printing The paper guides in Tray 2 Tray 3 or Tray 1 MPT are not set correctly Reset the paper guides in Tray 2 Tray 3 or Tray 1 MPT See Loading Paper in Trays 2 3 on page 55 Horizontal bands approximately 22 mm wide appear vertically every 73 mm The print cartridge has been exposed to too much light possibly from leaving the front door open too long Replace the print cartridge Colors are blurry or there is white area around objects Color to color alignment is not correct Use the automatic color registration See Color Registration on page 111 Phaser 6280 Printer 110 Color Registration Color Registration Color registration can be adjusted by the printer automatically or you can manually adjust it Color registration should be adjusted any time the printer is moved For mor
41. Information Pgs is displayed and then press the Forward Arrow or OK button Press the Up Arrow or Down Arrow button until the desired report list is displayed and then press the OK button The selected information page is printed Phaser 6280 Printer 95 Billing Meters Description of Menu Items Displays the number of processed print jobs on the control panel The meter is divided according to the color modes Item Color Impressions Description Displays the total number of pages printed in color Black Impressions Displays the total number of pages printed in black white Total Impressions See also Displays the total number of pages printed Checking Page Counts on page 149 Admin Menu This menu contains these submenus e Network Setup e USB Setup e System Setup e Maintenance Mode e PCL Setup e PostScript Setup e Control Panel Phaser 6280 Printer 96 Network Setup Description of Menu Items Specifies printer settings affecting jobs sent to the printer through a network port The settings in the Network Setup menu cannot be set when entering this menu during printing You need to restart the printer to activate the new settings After making the settings turn off the printer and then turn it on again Description Item Ethernet Specifies the communication speed and the modes of Ethernet e Auto default Automatically changes between 10M Half Duplex 10M Full D
42. Paper Type and then press the OK button Select the correct paper type for the loaded paper and then press the OK button lt Se IS Press the Menu button Phaser 6280 Printer 50 Setting Paper Types and Sizes Setting Paper Sizes 1 Press the Menu button to display the Menu screen 2 Select Tray Settings and then press the OK button 3 Select the tray and then press the OK button 4 Select Paper Size for Custom Size only and then press the OK button Note Select Driver Size when you set a custom size paper from Tray 1 MPT 5 Select the paper size and then press the OK button 6 Press the Menu button Phaser 6280 Printer 51 Loading Paper Loading Paper This section includes e Loading Paper in Tray 1 MPT on page 52 e Loading Paper in Trays 2 3 on page 55 Loading Paper in Tray 1 MPT Use Tray 1 MPT for a wide range of media including e Plain paper e Card stock e Labels e Envelopes e Transparencies e Glossy paper e Specialty media including business cards postcards trifold brochures and weatherproof paper e Pre printed paper paper already printed on one side e Custom size paper See also About Paper on page 48 Using Tray 1 video tutorial at www xerox com office 6280support Loading Paper in Tray 1 MPT In addition to plain paper Tray 1 MPT can use various other sizes and types of print media such as envelopes and transparencies Make sure of the following poi
43. Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List United States Recommended Media List Europe Paper Usage Guidelines The printer trays accommodate most sizes and types of paper transparencies or other specialty media Follow these guidelines when loading paper and media in the trays e Envelopes and transparencies can be printed from Tray 1 MPT only e Fan paper transparencies or other specialty media before loading in the paper tray e Donot print on label stock once a label has been removed from a sheet e Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips e All envelopes should be printed single sided only e Some wrinkling and embossing may occur when printing envelopes e Donot overload the paper trays Do not load paper above the fill line on the inside of the paper guide e Adjust the paper guides to fit the paper size For Trays 2 3 the paper guides click into place when they are adjusted correctly e If excessive jams occur use paper or other media from a new package See also Printing Transparencies on page 67 Printing Envelopes on page 69 Printing Labels on page 72 Phaser 6280 Printer 46 Supported Paper and Media Printing Glossy Paper on page 77 Printing Custom Size or Long Paper on page 82
44. abels to curl and jam the printer Printing Labels from Tray 1 MPT 1 Gently pull open the Tray 1 MPT cover and open the paper guides 6280 045 Phaser 6280 Printer 72 Printing on Specialty Media 2 Fan the labels to release sheets that are stuck together 1 Tae 7 6280 015 3 Insert the labels into Tray 1 MPT and adjust the paper guides to fit the sheets e Place the side to be printed facedown with the top of the sheets entering first e Donot load more than 25 sheets 6280 046 4 Inthe printer driver select either Labels as the paper type or Tray 1 MPT as the paper tray and click OK 5 If the printer is set to Panel Specified the control panel asks for media type and size Phaser 6280 Printer 73 Printing on Specialty Media Printing Labels from Trays 2 3 1 Pull the tray out of the printer 6280 012 2 If necessary open the paper guides e Squeeze the green tab on the length guide and then slide the tray until the arrow lines up with the appropriate paper size The guide clicks into place e Slide the green side guides outward 6280 047 Phaser 6280 Printer 74 Printing on Specialty Media 3 Fan the label sheets to release sheets that are stuck together 4 1 Tae 7 6280 015 Insert the label sheets into the tray Place the side to be printed face up with the top o
45. al printer you cannot use CentreWare IS For details about checking the status of a local printer refer to Checking Printer Status with PrintingScout on page 145 The following browsers can be used with CentreWare IS e Netscape 7 or later e Internet Explorer version 5 or later Starting CentreWare IS Use the following procedure to start CentreWare IS 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field http xxx xxx xXxXx XXxX The CentreWare IS screen appears Using Online Help For details regarding the items that can be set in each CentreWare IS screen click the Help button to display the Online Help Note Clicking the Help button displays the online manual on the Xerox website Checking Printer Status with PrintingScout PrintingScout is a tool that is installed with your Xerox printer driver It automatically checks the printer status when you send a print job PrintingScout can check the paper size that is loaded into the trays the status of the output tray and the remaining amount of consumables such as print cartridges Starting PrintingScout Double click the PrintingScout icon on the task bar or right click the icon and select Select Printer Phaser 6280 Printer 145 Managing the Printer If the PrintingScout icon is not displayed on the task bar open PrintingScout from the Start menu 1 From the Start menu select Programs then Xerox Office Printing
46. and close the browser g Click Quit on the Finish Up window 3 When installation is complete in the dock click Finder gt Printer Setup Utility 4 Click the Add button 5 Confirm that the first drop down menu is set to Bonjour Rendezvous 6 Select the printer in the window 7 Select Xerox from the list of manufacturers in the Printer Model drop down menu 8 Select the appropriate printer model from the list of available devices 9 Click the Add button See also Online Support Assistant at www xerox com office 6280support USB Connection To install the printer driver from the Software and Documentation CD ROM 1 2 3 Insert the CD ROM into the CD ROM drive Double click the Phaser 6280 icon on your desktop and then a Click Phaser 6280 Installer Type your password and click OK Click Continue at the Introduction window Read the license agreement click Continue and click Agree Click Install When the driver is finished installing your browser opens to an online registration form f Fill out the online registration and close the browser g Click Quit on the Finish Up window coo When installation is complete in the dock click Finder gt Printer Setup Utility Phaser 6280 Printer 41 COON DMS Installing the Printer Drivers Click the Add button Select USB from the top drop down menu Select the printer in the top window Select Xerox from the manufacturers in the Printer Model dro
47. and then press the OK button 7 Select Del after Print or Print and Save and then press the OK button 8 Scroll to the desired number of copies and then press the OK button to print the job The displayed user ID up to 8 characters is the User ID specified in the Secure Print dialog box of the Paper Output tab of the print driver For the password enter the Password set in the Secure Print dialog box of the Paper Output tab of the print driver If Password is not configured there will be no setting on the control panel The document name displayed up to 12 characters is the Document Name specified in the Secure Print dialog box of the Basic tab of the print driver Note To use Secure Print and Proof Print you must have a minimum of 256 MB memory installed and the RAM Disk must be enabled For instructions about enabling options see Enabling Options on page 134 Phaser 6280 Printer 86 Print After Checking Printing Result Proof Print Print After Checking Printing Result Proof Print When the hard drive or additional memory is added you can use the proof print feature Note The data stored in the RAM disk is erased when the printer is switched off About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the memory print out only the first set to check the print result and if satisfactory print the remaining copies from the control panel Proof print data that h
48. aper Types and Sizes on page 50 Check that the margin setting is correct on the print driver PCL only See the Online Help for the print driver Condensation has occurred inside the printer Turn the printer on and leave it on for at least one hour to get rid of the condensation If the problem continues refer to the Xerox Support website www xerox com office 6280support Paper cannot be fed Paper jams Multiple paper are fed Paper is fed at an angle Paper is wrinkled Is the paper correctly loaded Load the paper correctly For labels transparencies or envelopes fan them well to allow air to enter between each sheet before loading See Loading Paper in Trays 2 3 on page 55 Is the paper damp Replace with paper from a new ream See Loading Paper in Trays 2 3 on page 55 The paper used is not suitable Load the correct type of paper See About Paper on page 48 Is the paper tray set correctly Push the paper tray completely into the printer Is the printer placed on a flat location Place the printer on a stable flat surface Are the paper tray guides set in the correct positions Set the guides to the correct positions See Loading Paper in Trays 2 3 on page 55 Paper is fed more than 1 sheet at a time Multiple feeding of paper may occur before the sheets of paper loaded in the tray are used up Remove the paper fan it and load again Replenish paper only when all
49. areas of dense black printing The paper was left unwrapped for a long time especially in a dry environment Replace the paper See About Paper on page 48 The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your print driver settings are correct See About Paper on page 48 The transfer unit is old or damaged Replace the transfer unit Color around the edge of printing is incorrect The color registration is incorrect Adjust the color registration See Color Registration on page 111 Colored dots are printed at regular intervals about 28 mm The print cartridge is dirty Clean the print cartridge Phaser 6280 Printer 109 Symptom Partial blanks creased paper or blotted printing Print Quality Problems Reason Action The paper is damp Replace the paper The paper is outside the recommended specification range Replace the paper with a recommended size and type See About Paper on page 48 The transfer unit or fuser is not installed correctly Reinstall the transfer unit and or fuser The print cartridges are not Xerox print cartridges Verify that the print cartridges C M Y K meet specifications and replace if necessary Condensation inside the printer causes partial blanks or creased paper Turn the printer on and leave it on for at least one hour to get rid of the condensation
50. as become redundant can be deleted using the control panel See Printing from the Control Panel on page 88 To delete all proof print data that has become redundant see System Setup on page 98 Configuring Proof Print The procedure to configure Proof Print using the PCL or PostScript print driver is as follows First of all carry out the proof print settings at the computer and send data to the printer for printing Then carry out the output procedure at the printer to output the printed pages Printing from the Computer Note Ensure the RAM disk is set to available You can find this under the Options tab using the PCL print driver or the Device Settings tab using the PostScript print driver The RAM disk also needs to be enabled via the control panel For instructions about enabling options see Enabling Options on page 134 From the File menu select Print Select the printer and click Preferences or Properties Click the Paper Output tab In the Job Type field select Proof Print Click the Setup button In the Username field enter your user name Se ee oe YS a If you want to use a specified document name to access the document from the control panel a Inthe Retrieve Document Name field select Enter Document Name b Inthe Document Name field enter the name that will appear on the control panel 8 If you want the printer to automatically name the document using a time stamp in the Retrieve Document Name field sele
51. ase free memory space by deleting unnecessary data in the RAM disk Ready to Print S Over Heat Turned Halfmode The printer s internal temperature is too high Processing on the printer has been slowed down When the internal temperature falls the processing speed will automatically increase Ready to Print S Non Xerox Toner The printer is in the custom toner mode Though some of the print cartridges reach the end of their lives you can continue printing Restart Printer 116 NNN 2 Error NNN NNN relates to printer problems Turn the printer off and then on If the error continues refer to the Xerox Support website www xerox com office 6280support 550 Feeder Error Restart Printer Error 072 215 Restart Printer The 550 Sheet Feeder optional is not installed correctly or is not working correctly due to damage or malfunction Reinstall the sheet feeder Phaser 6280 Printer 137 Message Duplexer Error Restart Printer Error 072 215 Control Panel Error Messages Condition Reason Action The Duplex Unit optional is not installed correctly or is not working correctly due to damage or malfunction Reinstall the Duplex Unit RAM Error Restart Printer Error 116 316 Additional memory optional is not installed correctly or is not working correctly due to damage or malfunction Reinstall the additional memory RAM Error Restart Printer Error 116 320 An unsupported add
52. aser 6280 Printer 17 Product Recycling and Disposal Product Recycling and Disposal European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask you retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life takeback information Phaser 6280 Printer 18 Product Recycling and Disposal North America Xero
53. ation settings such as for alarm and power saver mode Item PowerSaver Timer Description Specify the transitional time to Power Saver between 5 and 60 minutes in increments of 1 minute e 5 min to 60 min default 30 min e For details refer to Power Saver Mode on page 27 Audio Tones Specifies whether to turn on the alarm when an error occurs in the printer You cannot adjust the sound volume e Control Panel default Off e Invalid Key default Off e Machine Ready default Off e Job Complete default Off e Fault Tone default Off e Alert Tone default Off e Out of Paper default Off e Low Toner Alert default Off e Base Tone default Off Fault Time Out Sets the fault time out function Time Out You can cancel a printing process when it goes beyond a set time period Set the time until the print job is canceled When this timeout expires the print job is canceled e 5 sec to 300 sec default 30 sec Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job e Off Cannot cancel Phaser 6280 Printer 98 Item Auto Log Print Description of Menu Items Description Specifies whether to automatically print information about the printed data that has been processed in the printer Job History Report e Off default Select this if you do not want to print the Job History Report automatically even i
54. cc cece cece cence eee e eens 53 Loading Paper in Trays 2 3 0 ccc ccc cence eee e tenn eens 56 Selecting Printing Options 0 cence nent tenn neeee 60 Selecting Printing Preferences WindOWS 0 cece cc cee eee eees 60 Selecting Options for an Individual Job Windows ccc eens 61 Selecting Options for an Individual Job Macintosh 0 cece ee eee 63 Printing on Both Sides of the Paper ccc ccc cece cc cence eee e nee ee ees 66 Automatic 2 Sided Printing Guidelines 0 0 ccc ccc cece eee ees 66 Binding Edge Options 0 cee eee oner ene ene erreen 67 Selecting 2 Sided Printing sessrsssrssrese tari aset KOENE EEE RY EEAS SWIETE yawns 67 Phaser 6280 Printer 4 Contents Printing on Specialty Media 2 ccc cece rasi asi rakie een enneeenes 68 Printing Transparencies csctccedceads dntnd otek etapa miearden nie sesdeasddetands 68 FP TIMI TAVIS O SS serere sa n e E E E ene mune hence tena cece 70 PIMC GOD EIS cic coc ceesnececeeen acumen beeeeesaeeensadee ate cease etea 73 Printing Glossy PAPET cance near ncnco4hsede ond esuseneseeeeemuescueneeaeraeces 78 Printing Custom Size or Long Paper cece cece cece ec ene e een e eens 83 Defining Custom Paper Sizes 0 cece cece teen eee eeeenes 83 Printing on Custom Size Paper 0 ccc cee ec cece cece eee eeeeeeeees 84 Printing Confidential Documents Secure Print
55. ck If you notice unusual noises or odors 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative to correct the problem The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers Phaser 6280 Printer 8 User Safety Note Leave the printer on for optimum performance it does not pose a safety hazard If however the printer will not be used over an extended period of time it should be turned off and unplugged The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative Laser Safety With specific regard to lasers this printer complies with laser product performance standards set by gov
56. ct Use Existing Name 9 Click OK twice to accept the Secure Print settings and then click Print to send the job Now follow the instructions in Printing from the Control Panel below to continue printing the job Phaser 6280 Printer 87 Print After Checking Printing Result Proof Print Printing from the Control Panel This section explains the procedure to print and delete data stored in the printer by Proof Print 1 On the control panel press the Back Arrow button to display the Walk Up Features menu 2 Select Proof Print and then press the OK button Select your user name and then press the OK button 4 If you submitted more than one proof print job select the name of the job that you want to print and then press the OK button 5 Select Del after Print or Print and Save and then press the OK button to print the job 6 Scroll to the desired number of copies and then press the OK button to print the job Note The user ID displayed up to 8 characters is the User ID set in the Proof Print dialog box of the Paper Output tab of the print driver The document name displayed up to 12 characters is the Document Name set in the Proof Print dialog box of the Paper Output tab of the print driver Note To use Secure Print and Proof Print you must have a minimum of 256 MB memory installed and the RAM Disk must be enabled For instructions about enabling options see Enabling Options on page 134 Phaser 6280 Printe
57. ctions 0 00 ccc ccc eee nee nee eees 21 FONC VIEW eerrcerereseense s55 644s seeenece nent tinudeaedennae EEE EE 21 REO VIEW sacoadageceacatetdceadtansede neweweuectapaneweessersheiassecoeeayae 22 ENOAT VICW oe cesser trs rEnE KER RERE FERNER EEA PARANA TEIA anne enous aes 22 ODOM esan E EEE E E eee EE E E EA 24 COn oL PONG eene sesen E E E E E E E a a e ad oao 25 Control Panel LGVOUL unc cceedeoeeeeudwoaneneneeetaee wise REAA ii 25 DIPO a E E E ee ee EEEE 25 Information Pages ersssrertrera de cee nanewnnakateteradareiaiandseeehewewtaen 26 Power Saver Mode 0 ccc ccc cc ee eee een e eee e een eee ee nets eneeneeenes 27 Exiting the Power Saver Mode 0 ccc cee cence een ene e nen e eens 27 Checking Status of Print DOUG ccc nn che xd xdoh400850055 555 REES 28 Checking in WiINdOWS 0 6 ccc cence nee e eet e eee eenee 28 Displaying Optional Accessory Configuration and Paper Tray Settings 29 More Information 0 eee eee e eee e eee e eben eenees 30 ROSOUNCES wetenetese secede ueuey E a a oes eked eee tenses es 30 Phaser 6280 Printer 3 Contents 3 Network Basics Overview of Network Setup and Configuration 0 cece cece eee resne 32 Choosing a Connection Method 0 ccc ccc cee eee e eect ene e ee eeaee 33 Connecting via Ethernet Recommended 0 ccc cece eee eee eee 33 Connecting VIGMOS Bc ecreerneuncnreciceeseeaeeawhetaaneeaeeasete
58. d 250 sheets Executive 7 25 x 10 5 in Thin Card Stock 100 163 g m Tray 3 holds 550 sheets Folio 8 5 x13 in 37 60 lb Cover A4 210 x 297 Standard paper aaa Thick Card Stock 160 220 g m2 or 27 6 mm or A5 148 x 210 A 60 80 Ib Cover Below B5 182 x 257 mm r actor Glossy Paper 100 160 g m 37 60 lb Cover Thick Glossy Paper 160 200 g m 60 80 lb Cover Labels 148 215 9 mm 5 83 8 5 in 210 355 6 mm 8 27 14 in For details on how to load envelopes see Printing Envelopes on page 69 Printing on paper that has different settings from the paper size or paper type selected on the print driver or loading paper into an unsuitable paper tray for printing may lead to paper jams To ensure that printing is correctly done select the correct paper size paper type and paper tray The printed image may fade due to moisture such as water rain or vapor For details contact your reseller Phaser 6280 Printer 48 See also About Paper Recommended Media List United States Recommended Media List Europe 2 Sided Printing Paper Types and Sizes The available paper types and sizes for 2 sided printing are as follows Paper Size A4 210 x 297 mm B5 JIS 182 x 257 mm A5 A5 148 x 210 mm Letter 8 5 x 11 in Folio 8 5 x 13 in Legal 8 5 x 14 in Executive 7 25 x 10 5 in Custom Paper Type Plain Thin Card Stock Glossy 65 163 g m 17 43 lb Bond
59. d in the following illustrations uP CTA coe Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge Selecting 2 Sided Printing To select automatic 2 sided printing 1 Insert paper in the tray For more information see Loading Paper on page 52 2 Inthe printer driver select 2 sided printing as shown in the following table and then press the OK button To select automatic 2 sided printing Operating System Steps Windows Vista 1 Select the Paper Output tab Windows 2000 2 Click 2 Sided Print and select either Flip on Long Edge or Flip on Windows XP or Short Edge Windows Server 2003 Mac OS X version 10 3 1 In the Print dialog box select Layout from the menu under the Presets and higher menu 2 Select Long edged printing or Short edged printing Note If your driver does not display the options listed in the table above see Enabling Options on page 134 for more information See also Loading Paper in Tray 1 MPT on page 52 Loading Paper in Trays 2 3 on page 55 Phaser 6280 Printer 66 Printing on Specialty Media Printing on Specialty Media This section includes e Printing Transparencies on page 67 e Printing Envelopes on page 69 e Printing Labels on page 72 e Printing Glossy Paper on page 77 e Printing Custom Size or Long Paper on page 82 Printing Transparencies Transparencies can be printed from all trays They should be printed on one side only For best resul
60. e information see Checking Page Counts on page 149 Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment Note An automatic color registration adjustment is performed every time a new print cartridge is installed 1 Press the Menu button to display the Menu screen 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed and then press the Forward Arrow or OK button 4 Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed and then press the Forward Arrow or OK button 5 Press the Up Arrow or Down Arrow button until Auto Adjust is displayed and then press the Forward Arrow or OK button 6 Press the OK button when Are you sure is displayed The adjustment is complete when Ready is displayed on the control panel Manual Color Registration Adjustment You can fine tune color registration by performing a manual adjustment of color registration Printing the Color Registration Correction Chart 1 Press the Menu button to display the Menu screen 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed and then press the Forward Arrow or OK button 4
61. eenee 139 NV CD EIIKG 2eeeeecedecessu lt trcatesaceseaaresehen se oueesus seen eneeeete coeur 140 8 Maintenance Cleaning the PIME gciascnemewes re25 2678 ease eaode sees nena eaeeen sass cues et 142 Cleaning the Exterior 0 ccc cee teen een rrer e nen e ee neeee 142 CISC GEG IMENO perane EEEE AAE Woda yea ESR 142 Qrdenng SUD DUES eserasd rera SEET a E AR E E aE 143 CONSUMO DICS lt ccueusucecdouave dovadeuksiacssee aa aE 143 Routine Maintenance Items 0 6 c0eecesedeseeeaeseacerederededeeedes 143 When to Order Supplies 0 0 0 n ene eee neresen 143 RECVClING SUDDIGS lt tacccdewaee eat ecsce sae os us eases ease EEEE NEO EEY 144 Managing the PRINCE sess terer raran EIET EAA ARARA E E seaoahereuasscesanees 145 Checking Managing the Printer with CentreWare IS 00 0 eeee 145 Checking Printer Status with PrintingScout 0 0 cc ccc cee ee eee 145 Checking Printer Status Through E mail 0 ccc cece cece eee 146 Checking Page COUNTS 22 0200 sss sunuanecaakume ene wes shone wewetens iat sbabeeasacs 149 MOVING THe PINUS lt ncua npn ae ascacs awacagan ERS SE 150 Index Phaser 6280 Printer 6 Printer Information This chapter includes e User Safety on page 8 e Printer Specifications on page 14 e Regulatory Information on page 15 e Material Safety Data Sheet on page 17 e Product Recycling and Disposal on page 18 Phaser 6280 Printer 7 User Safety User
62. eese 111 Enabling Disabling Automatic Color Registration 0c eee eee 113 RUIN DIGG oo pcr bint sere E ease cee yoy eee ey oes penne en eeee eae s 114 Phaser 6280 Printer 5 Contents 7 Troubleshooting PODGLIGING ere EE E E E E E EE E A ANEA 116 Preventing and Clearing Paper JaMS 0 ccc ccc eee teenies 116 Paper Jams in Tray 1 MP 3 242604ics6s40enks opie rkenen eraren neie 117 Paper Jams in the Paper Tray ccc ccc cece cence eee e eee e eens 120 Paper Jame at Ihe FUSE eere EEEE wa eee ses ae aaa ae eae emer 123 When Long Paper Jams 00 c ccc cee cence nent ronen errre 124 Paper Jams at the Duplex Unit 0 0 reee rarere 125 Paper Jams in the Optional Sheet Feeder 0 ccc cece eens 127 Problems With the Printer 0 ccc cc ccc cee cence nent eee e eens 131 ERODING OP Ul ON ssc coerce A RA tea bana Bethea E eek eset EEEE ENN 134 Control Panel Error Messages icncchuedgussereteueteceteeeseeegseneeasisenseesaans 135 Messages About Supplies 0 ccc ccc eee een e eee ene e ee eees 135 Messages About the Printer and Other Items 0 cece eens 136 Eee CIO EEE R A T E E eee wee ee nsuaewieue see T T 139 Control Panel Messages cc ccc ccc een ence eee ee eee eee eeeeenee 139 Pintingscout Alerts lt 4 4 50 05 0 0 666 beeen ee eee sinter eteasa tee EATE 139 Online Support Assistant 0 0 ccc eee ene een e nee e
63. en the optional sheet feeder is installed Odd Page 2 Sided If the optional duplex mode is installed use to select the process for the last odd page in a 2 sided print job Select either 1 Sided or 2 Sided Start Up Page Select On to print a Configuration page after starting the printer Select Off to turn this function off Language Specifies the language that is displayed on the control panel and Information pages Phaser 6280 Printer 99 Item RAM Disk Description of Menu Items Description Allocates memory to the RAM Disk file system for the secure print collating jobs and Sample print features e Enable Allocates memory for using the secure print and proof print features e Disable default Does not allocate memory for using the secure print and proof print features This item is displayed when at least 256 MB of memory are added Size Mismatch Specifies the action to take when the driver paper size settings do not match the control panel size settings e Off default Select this to display a message prompting you to load paper e Larger Size Select this to replace the paper with a longer size paper before printing in 100 magnification ratio e Nearest Size Select this to replace the paper with the nearest size paper before printing in 100 magnification ratio e Tray 1 MPT Feed Select this to print on paper loaded in Tray 1 MPT If a computer issues the instruction about paper selec
64. ency The ENERGY STAR name and logo are registered U S marks brutti ENERGY STAR Contents Contents 1 Printer Information WSCP SOLGLY orara aces etese sueeutunoeauses seauauaessanandiaedaeeoenseemuees eased 8 PIGGH CG SORE o E EE ten eke aden Saas eases eee eee cedaaee 8 Boise es i A eee ee a ee ee 9 Maintenance Safety 0 0 ccc ccc cece eee nee e rror eee e eee eees 9 Operational SA eY i nccceca verter etes yess eee ye ys senduaasessiseaahaneeeen heen ad 9 Moving the Printer 0 0 ccc ccc ccc een ee een e teen een ene eens 12 Safety Symbols Marked on Product 0 c cece cece nent eee e ees 13 Panter SPeCINCQUONGs ccuadewer sa eee nese pede wee soso oan nas ores eases ban hae eae oc 14 Regulatory AE ORMIOUION cx cee accesses ea ecatais orem menses GaGa eaweiadadane ake ee 15 United States FCC Regulations 0 ccc ccc cence eee e eens 15 Candda REQUIGHONS 2 catauecctasopdecauecewewes went ae ores eae eas 15 European Union css cisecnkae dene cece ee eee eee eee ee eee eee anes 16 Material Safety Data Sheet 0 cc ccc t onner eee een n nn eeees 17 Product Recycling and Disposal 0 0c cc cece cece n nent teen ee eeeee 18 European UNION sccc2eemes ne xen 5 erii 54554455 e ARERR DEERE ETERNE E ERRAR es 18 North America ssennunnnnsennnnnnnssnnnrrneesrnrereseererrrssoresreesns 19 OMe COUTOS 254 2ete2 a hoye eee a A 19 2 Printer Features Main Components and Their Fun
65. ending on your particular setup the following hardware and cabling is required for Ethernet e If you are connecting to one computer an Ethernet RJ 45 crossover cable is required e If you are connecting to one or more computers with an Ethernet hub or cable or DSL router two or more twisted pair category 5 RJ 45 cables are required One cable for each device If you are connecting to one or more computers with a hub connect the computer to the hub with one cable and then connect the printer to the hub with the second cable Connect to any port on the hub except the uplink port See also Configuring the Network Address on page 35 Installing the Printer Drivers on page 39 Phaser 6280 Printer 33 Choosing a Connection Method Connecting via USB If you are connecting to one computer a USB connection offers fast data speeds A USB connection is not as fast as an Ethernet connection To use USB PC users must have Windows 2000 XP Server 2003 or newer Macintosh users must use Mac OS X version 10 3 and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB cable for your connection 2 0 for best results 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of the USB cable to the computer See also Installing the Printer Drivers on page 39
66. environment you are using or a printer restriction has been exceeded Symptom No power Reason Action Is the power to the printer turned off Press the power button to the On position to turn on the power Is the power cord disconnected or not securely connected Turn off the power to the printer and connect the power cord to the power outlet again Then turn on the power to the printer Is the power cord connected to a power outlet with the correct voltage Connect the printer exclusively to a power outlet with a suitable voltage and current rating Is the printer connected to an uninterruptable power supply Turn off the power to the printer and connect the power cord to a suitable power outlet Is the printer connected to a power strip shared with other high power devices Connect the printer to a power strip that is not shared with other high power devices Cannot print Is the light of the Ready indicator off If so this printer is offline or in the menu setting mode See Main Components and Their Functions on page 21 Is there a message displayed on the control panel Follow the message to correct the problem See Control Panel Error Messages on page 135 Print job sent but the light of the Ready indicator is not blinking or on Is the interface cable disconnected Turn off the power and check the connection of the interface cable Is the protocol configured Check t
67. er 6280 Printer 124 Paper Jams Paper Jams at the Duplex Unit 1 Push the button and open the front cover 6280 022 Warning Some components inside the printer such as the fuser and surrounding area are hot and can cause burns 2 Carefully pull out the jammed paper from the duplex unit If jammed paper cannot be found go to the next step 6280 031 Caution Prolonged exposure to light may damage the print cartridge Phaser 6280 Printer 125 Paper Jams 3 Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully 6280 032 4 Remove the jammed paper Confirm that there are no scraps of paper left inside the transfer belt unit Ve TJY ot HE l if j Ae a M Hes T wi i 2 M ZN ils Y C N f j 6280 033 5 Close the transfer belt unit Phaser 6280 Printer 126 Paper Jams 6 Close the front cover 6280 027 Paper Jams in the Optional Sheet Feeder 1 Open the trays until you find the jammed paper 6280 034 Note Paper jammed in the lower tray can block the trays above it preventing you from opening them Look for the jammed paper sequentially starting with the lowest tray Phaser 6280 Printer 127 Paper Jams 2 Remove all jammed and or creased paper from the tray 6280 035 3 Pull the jammed paper out carefully to avoid tearing it If the
68. er consumption Contents 400 W x 490 D x 473 H mm Printer 24 4 kg 54 lb including print cartridges 550 Sheet Feeder optional 7 9 kg 17 4 lb Duplex Unit optional 1 kg 2 2 lb 20 seconds or less when power is switched on temperature 22 C However the printer s electrical system is ready 10 seconds after switching on the printer Color 1 sided print 25 sheets min 2 2 sided print 17 pages min 2 Black and white 1 sided print 30 sheets min 2 2 sided print 20 pages min 2 Important 1 The print speed may decrease due to paper type such as transparency or envelope size and printing conditions The print speed may decrease due to image quality adjustment 2 Continuous print speed of documents that are all in A4 3 Continuous print speed of documents in A4 Data processing resolution 600 x 600 dpi 25 4 dots mm Multivalued 25 4 dots mm Output resolution 600 dpi 25 4 dots mm 110 127 V 50 60 Hz 8A 220 240 V 50 60 Hz 4A AC 110 127 V Sleep Mode 9 W or less Standby less than 95 W fuser on Continuous color printing less than 460 W Continuous monochrome printing less than 460 W AC 220 240 V Sleep Mode 9 W or less Standby less than 95 W fuser on Continuous color printing less than 460 W Continuous monochrome printing less than 460 W This printer does not consume electric power when the power switch is turned off even if the printer is connected to
69. er is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel settings are correct See About Paper on page 48 The transfer unit or fuser is old or damaged Check the condition of the transfer unit and fuser and replace as necessary Phaser 6280 Printer 108 Symptom Toner smears when rubbed Print Quality Problems Reason Action The paper is damp Replace the paper See About Paper on page 48 The paper is outside the recommended specification range Replace the paper with a recommend size and type and confirm that your print driver settings are correct See About Paper on page 48 The print cartridges are not Xerox print cartridges Verify that the print cartridges C M Y K meet specifications and replace if necessary The fuser is old or damaged Replace the fuser Blank pages Two or more sheets may be feeding at once Remove the paper stack from the tray fan it and reinsert it The print cartridges are not Xerox print cartridges Verify that the print cartridges C M Y K meet specifications and replace if necessary The transfer unit is old or damaged Replace the transfer unit The high voltage supply is defective See the Xerox Support website www xerox com office 6280support for assistance Hair like marks appear in or around black half tone printing Shadows appear around
70. ernmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Maintenance Safety e Donot attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition e Donot attempt to open reuse or burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Place the printer in a dust free area within a temperature range of 41 F to 90 F 5 C to 32 C and a relative humidity range of 15 percent to 85 percent Phaser 6280 Printer 9 User Safety Humidity should be 70 percent or below at 90 F and temperature should be 82 F or below at 85 percent humidity Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation ins
71. ers on the computer will also be affected as the form data base of the computer is used by a local printer For a shared printer on the network settings of other shared printers on the same network in another computer will also be affected as the form data base on the server with existing print queue is used 1 To start do the following e Windows 2000 XP Click Start gt Settings gt Printers and Faxes e Windows Vista Click Start gt Printers Right click the printer and select Properties 2 Select the Configuration tab Click Custom Paper Size 4 Use the Details list box to select the custom setup you want to define Phaser 6280 Printer 82 7 8 Printing Custom Size or Long Paper Specify the length of the short edge and long edge under Settings For You can specify the values either by entering them directly or using the Up Arrow and Down Arrow buttons The length of the short edge cannot be longer than the long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is within the specified range To assign a paper name select the Name Paper Size check box and then enter the name in Paper Name Up to 14 characters can be used for the paper name If necessary repeat steps 4 to 6 to define another custom size Click OK twice Using the PostScript Driver On the PostScript print driver set the custom size in the Custom Paper Size dialog box This
72. es drivers for a variety of page description languages and operating systems The following printer drivers are available Printer Driver Source Description Windows PostScript Driver also CD ROM and The PostScript driver is recommended to take full used for Windows Vista Web advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL6 CD ROM and The Printer Command Language driver can be Web used for applications requiring PCL Mac OS X version 10 3 and CD ROM and This driver enables printing from a Mac OS X higher Driver Web version 10 3 and higher operating system UNIX Web only This driver enables printing from a UNIX operating system Linux CD ROM This driver enables printing from a Linux operating system Go to www xerox com drivers for the latest printer drivers Phaser 6280 Printer 39 Installing the Printer Drivers Windows 2000 or Later To install the printer driver from the Software and Documentation CD ROM 1 9 Insert the CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Click Start and then click Run b In the Run window type lt CD drive gt SETUP EXE Click the Language button select your language and click OK Select Install Printer Driver Click I Agree to accept the license agreement and show the Xerox Print Driver Installation window Select the Phaser 6
73. evel See also Description of Menu Items on page 93 Phaser 6280 Printer 91 Control Panel Menus Changing Menu Settings Changing the Power Saver Time In this example you set the transitional time to the Power Saver Mode 1 2 7 8 To display the menu screen press the Menu button at the print screen Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button Press the Up Arrow or Down Arrow button until System Setup is displayed and then press the Forward Arrow or OK button Press the Up Arrow or Down Arrow button until PowerSaver Time is displayed and then press the Forward Arrow or OK button Press the Up Arrow or Down Arrow button to change the number of minutes that the printer will wait before entering Power Saver mode Press the OK button to confirm your settings The settings that have been confirmed are displayed with the affix Press the Menu button to quit the menu operation and return to the print screen Ready to print Note If you want to change values after you have confirmed them by pressing the OK button you need to set them from the start again Initializing Configured Values Display the item you want to initialize and then press both the Up Arrow and Down Arrow buttons at the same time Once the change process is completed the factory defaults will be displayed Press the OK button to confirm the value Phaser
74. f the page toward the front of the printer Note Do not load the paper above the fill line indicated on the tray Overloading the tray may cause jams The following illustration indicates the maximum fill line for transparencies labels and glossy paper 6280 048 Phaser 6280 Printer 75 Printing on Specialty Media 5 If necessary press the paper guides inward to fit the sheets Note When the paper guides are adjusted correctly there may be a small space between the labels and the guides 6280 016 6 Insert the tray into the tray slot and push the tray completely into the printer 6280 017 7 On the control panel select the paper type a anp Select Menu Select Tray Settings and then press the OK button Select Tray 2 or Tray 3 and then press the OK button Select Paper Type and then press the OK button Select Labels and then press the OK button 8 Inthe printer driver select either Labels as the paper type or the appropriate tray as the paper tray Phaser 6280 Printer 76 Printing on Specialty Media Printing Glossy Paper Glossy paper can be printed from any tray It can be printed on both sides To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6280supplies Guidelines e Donot open sealed packages of glossy paper until you are ready to load them into the printer e Leave glossy paper in the origi
75. f the number of print jobs exceeds 22 e On Automatically prints a report when the number of print jobs reaches 22 e You cannot set this during printing e You can print the Job History Report from the Information Pgs menu e You need to restart the printer to activate the new settings After making the settings turn off the printer and then turn it on again Print ID Select this to print the user ID on a specified position e Off default User ID is not printed e Top Left Prints the user ID on the top left of the sheet of paper e Top Right Prints the user ID on the top right of the sheet of paper e Bottom Left Prints the user ID on the bottom left of the sheet of paper e Bottom Right Prints the user ID on the bottom right of the sheet of paper Print Text Specifies whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it Text data is printed on A4 or Letter size paper e Off default Does not print the received data e On Prints the received data as text data Banner Sheet Specifies the settings for the banner sheet e Insert Position default Off Selects the position to output the banner sheet from Off Front Back and Front amp Back When Off is selected the banner sheet is not printed e Specify Tray default Tray 1 MPT Specifies the tray from which the banner sheet is output Tray 1 MPT Tray 2 or Tray 3 Tray 3 is displayed only wh
76. f the original document Click OK Click Print in the Print dialog box to start printing Printing Envelopes Envelopes can be printed only from Tray 1 MPT Guidelines Successful envelope printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers It is recommended that you maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie flat on a surface Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6280 Printer 69 Printing on Specialty Media Loading Envelopes To load envelopes insert the envelopes with the flaps closed and at the ri
77. ght side The print side must be facing down You can load envelopes up to the maximum fill line in the tray at one time The following explains how to load envelopes in Tray 1 MPT Note The reverse side of the envelope cannot be printed on Envelopes can get wrinkled or the print quality is reduced depending on the type used See also About Paper on page 48 To load envelopes in Tray 1 MPT 1 Insert the envelopes with the side to be printed facedown 6280 010 2 Slide the paper guides to the size of the envelope Phaser 6280 Printer 70 Printing on Specialty Media Printing on Envelopes When MPT Mode is set to Panel Specified you need to set the paper type and size settings for the tray on the control panel in advance See Setting Paper Types and Sizes on page 50 Using the PostScript Driver To print on envelopes using the PostScript print driver display the Paper Output tab Ce ae ae a E From the File menu select Print Select this printer as the printer to be used and click Preferences or Properties Select the Paper Output tab From Paper Type select Envelope From Paper Tray select Tray 1 MPT From Paper Size select the size of the original document Click OK Click Print in the Print dialog box to start printing Using the PCL Driver To print on envelopes using the PCL print driver display the Paper Output tab ea et Se SS From the File menu select
78. hange the driver settings before sending the job to the printer For example if you want to use Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 6280 printer select the Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Note In Windows 2000 Windows XP and Windows Server 2003 you can save current printing options with a distinctive name and apply them to other print jobs Select either the Advanced Paper Output Image Options or Layout tab and then select a Saved Setting Click the Help button for more information 4 Click the OK button to save your selections Print the job Phaser 6280 Printer 60 Selecting Printing Options See the following table for specific PCL printing options PCL Printing Options for Windows Operating Systems Operating System Driver Tab Windows Vista Paper Output tab Windows 2000 Windows XP or Windows Server 2003 Printing Options Job Type Document size paper type and tray selection 2 sided printing Feed orientation Saved Seitings Covers Separators Transparency Separators Printer Status Image Options tab Output Color Print Quality Image adjustment image type image correction Image Settings C
79. hapter includes e Cleaning the Printer on page 142 e Ordering Supplies on page 143 e Managing the Printer on page 145 e Checking Page Counts on page 149 e Moving the Printer on page 150 See also Small Business Resource Center at www office xerox com Phaser 6280 Printer 141 Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time Warning Be sure to turn off and unplug the printer before accessing the interior of the printer for cleaning maintenance or fault clearance Access to a live printer s interior can cause electric shock Cleaning the Exterior Clean the exterior of the printer about once a month Wipe the parts with a wet but well wrung soft cloth Then wipe with another dry soft cloth For stubborn stains apply a small amount of neutral detergent and gently wipe the stain off Note Do not spray the detergent directly on the printer The liquid detergent may enter the printer through a gap and cause problems Never use cleaning agents other than water or neutral detergent Cleaning the Interior After clearing paper jams or replacing the print cartridge inspect the inside of the printer before closing the printer covers Warning Never touch a labeled area found on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to
80. he port status of the interface Make sure the protocol settings are correctly configured in CentreWare IS See the Online Help for CentreWare IS Is the computer environment correctly set up Check the computer environment such as the print driver See Network Basics on page 31 Phaser 6280 Printer 131 Symptom Error indicator is on Problems With the Printer Reason Action Is there an error message displayed on the control panel Check the displayed message and correct the error Error indicator is blinking An error that you cannot correct by yourself has occurred Record the displayed error message or error code turn off the power pull out the power plug from the outlet Refer to the Xerox Support website www xerox com office 6280support Light of the Ready indicator is on and blinking but there is no print output There are jobs remaining in the printer Cancel printing or force the remaining data to be printed To forcibly print the job press the OK button To cancel the job press the Cancel button Top section of printed document is missing The top and side margins are incorrect Are the paper tray guides in the correct positions Set the length guide and the width guides to the correct positions See Loading Paper in Trays 2 3 on page 55 Check that the paper size on the print driver or the control panel is correctly set See the Online Help for the print driver See Setting P
81. ide the machine directly interfering with image transfer Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Overhead Clearance e 35cm 13 8 in above the printer Total Height Requirements e Printer 47 cm 18 5 in Add14cm 5 5 in for the 550 Sheet Feeder Other Clearances e 13 cm 5 in behind the printer e 60cm 23 6 in in front of the printer e 10cm 3 9 in on the left side of the printer e 10cm 3 9 in on the right side of the printer Operational Guidelines e Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation e For optimum performance use the printer at elevations below 3 500 m 11 480 ft e Donot place the printer near a heat source e Donot place the printer in direct sunlight to avoid exposing light sensitive components when the doors are open e Do not place the printer in line with the cold air flow from an air conditioning system Phaser 6280 Printer 10 User Safety e Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 1 of horizontal with all four feet in solid contact with the surface The printer weight with the duplex unit and consumables is 29 25 kg 64 5 lb e Donot place the printer in locations exposed to magnetic forces e Donot
82. is open Close the front cover Disabled Function Error 016 158 The user is not registered to print in color when using an authentication function Contact your administrator Invalid Job Press OK Button Error 016 799 When the configuration of the printer on the print driver does not conform to the printer you are using this message appears Press the Cancel button to cancel the print job Make sure that the configuration of the printer on the print driver conforms to the printer you are using Invalid User Error 016 757 The user is not registered to print on the printer when using an authentication function Contact the administrator Limit Exceeded Press OK Button The user has exceeded the limit on the number of pages that can be printed when using an authentication function Contact the administrator Invalid User Press OK Button The user is not registered to print on the printer when using an authentication function Contact the administrator Jam at Duplexer Open Door A Lift Transfer Unit Paper is jammed inside the printer Press the button to open the front cover and remove the jammed paper See Paper Jams on page 116 Open Door A Remove Paper amp Check Paper Type Paper is jammed inside the printer Press the button to open the front cover and remove the jammed paper Check the paper type See Paper Jams on page 116 Phaser 6280 Printer 136 Message Ou
83. itional memory optional is installed Replace the specified additional memory Load Tray 1 MPT 2 or 3 lt Size gt or lt Type gt 3 NNN indicates a numeric value The correct paper is not set in Tray xxxx Set the following size direction and type of paper into the tray XXXX xxx indicates the number of the tray or Tray 1 MPT See Loading Paper in Trays 2 3 on page 55 Phaser 6280 Printer 138 Getting Help Getting Help This section includes e Control Panel Messages on page 139 e PrintingScout Alerts on page 139 e Online Support Assistant on page 139 e Web Links on page 140 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem PrintingScout Alerts PrintingScout is a tool that is included on the Software and Documentation CD ROM It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention PrintingScout is unavailable for Windows Vista Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your prin
84. l configurations have one memory slot supporting 256 MB 512 MB 1024 MB DDR2 DIMMs to a maximum of 1152 MB Standard memories are soldered on board 23 Phaser 6280 Printer Main Components and Their Functions Options You can order additional memory trays multi protocol card and a duplex unit if these items are not standard on your printer Memory The printer features one slot that accepts 256 512 or 1024 MB of DDR2 DIMMs Duplex Unit The duplex unit enables 2 sided printing Additional Trays e 550 Sheet Feeder Tray 3 Hard Drive Use the hard drive for e Secure print see Printing Confidential Documents Secure Print on page 85 e Proof print see Print After Checking Printing Result Proof Print on page 87 e Saved printing e Storing additional fonts and macros Phaser 6280 Printer 24 Control Panel This section includes e Control Panel Layout on page 25 e Display on page 25 e Menu Map on page 26 e Information Pages on page 26 Control Panel Layout Control Panel 2 Phaser 6280 Z 5 3 pe S KAONE b EE So vy Wake Up 8 7 6 9 6280 005 1 Display indicates status messages menus 6 Up Arrow button and toner levels 2 Menu button Scrolls to the menu operation Switches the display between the menus and print screen 3 OK button Sets the menu values Also prints reports and lists 4 Wake Up button This light is on in power
85. l cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 6280 Printer 47 About Paper About Paper Using unsuitable paper may lead to paper jams poor print quality breakdown and damage to your printer In order to use the features of this printer effectively use the suggested paper that is recommended here Usable Paper The types of paper that can be used on this printer are as follows Paper Tray Size Paper Type Weight Loading Capacity Tray 1 MPT Letter 8 5 x 11 in Plain 65 120 g m 150 sheets Legal 8 5 x 14 in 17 32 lb Bond Standard paper Executive 7 25 x 10 5 in Thin Card Stock 100 163 gim anor Folio 8 5 x 13 in 37 60 Ib Cover nm 10 Commercial 4 1 x 9 5 in Thick Card Stock 160 220 g m Monarch 3 8 x 7 5 in 60 80 lb Cover A4 210 x 297 mm Glossy Paper 100 160 g m 37 A5 148 x 210 mm 60 lb Cover BS 182 x 257 mm Thick Glossy Paper 160 220 g m2 DL 110 x 220 mm 60 80 lb Cover C5 162 x 229 mm Labels Custom Transparency 76 2 127 mm 3 5 in Paper Envelope 216 355 6 mm 8 5 14 in Tray 2 Letter 8 5 x 11 in Plain 65 120 g m Tray 2 holds Tray 3 Legal 8 5 x 14 in 17 32 lb Bon
86. l panel a Inthe Retrieve Document Name field select Enter Document Name b Inthe Document Name field enter the name that will appear on the control panel Phaser 6280 Printer 85 Printing Confidential Documents Secure Print 9 If you want the printer to automatically name the document using a time stamp in the Retrieve Document Name field select Use Existing Name 10 Click OK twice to accept the Secure Print settings and then click Print to send the job Now follow the instructions in Printing from the Control Panel below to continue printing the job Printing from the Control Panel This section explains the procedure to print data stored in the printer by Secure Print Note You can also delete without printing secure print data stored in the printer See System Setup on page 98 1 On the control panel press the Back Arrow button to display the Walk Up Features menu 2 Select Secure Print and then press the OK button Select your user name and then press the OK button 4 Press the Up Arrow or Down Arrow button to scroll to the correct number for the first digit of the numeric password and then press the Forward Arrow button to accept that digit Note The digit becomes an asterisk after you press the Forward Arrow button 5 Repeat Step 4 for each digit of the password and then press the OK button 6 If you submitted more than one secure print job select the name of the job that you want to print
87. lick the Add button The printer is added to the list Close the Print and Fax window Phaser 6280 Printer 44 Printing Basics This chapter includes e Supported Paper and Media on page 46 e About Paper on page 48 e Setting Paper Types and Sizes on page 50 e Loading Paper on page 52 e Selecting Printing Options on page 59 e Printing on Both Sides of the Paper on page 65 e Printing on Specialty Media on page 67 e Printing Custom Size or Long Paper on page 82 e Printing Confidential Documents Secure Print on page 85 e Print After Checking Printing Result Proof Print on page 87 Phaser 6280 Printer 45 Supported Paper and Media Supported Paper and Media This section includes e Paper Usage Guidelines on page 46 e Paper That Can Damage Your Printer on page 47 e Paper Storage Guidelines on page 47 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your Phaser 6280 printer They are guaranteed to produce excellent results with your printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6280supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The
88. lish only Video Tutorials Recommended Media List Online Support Assistant Technical Support Information pages Also available on the Support website Source Packaged with printer Packaged with printer Software and Documentation CD ROM www xerox com office 6280support www xerox com office 6280support Recommended Media List United States Recommended Media List Europe www xerox com office 6280support www xerox com office 6280support Control panel menu Phaser 6280 Printer 30 Network Basics This chapter includes e Overview of Network Setup and Configuration on page 32 e Choosing a Connection Method on page 33 e Configuring the Network Address on page 35 e Installing the Printer Drivers on page 39 This chapter provides basic information about setting up and connecting to your printer See also English Only Using CentreWare Internet Services tutorial www office xerox com Using the Windows Printer Driver tutorial www office xerox com Phaser 6280 Printer 31 Overview of Network Setup and Configuration Overview of Network Setup and Configuration To set up and configure over the network Connect the printer to the network using the recommended hardware and cables Turn on the printer and the computer Print the Configuration page and keep it for referencing network settings ee E Set the printer s IP address To do this see Dynamic Methods of Setting the Printer s IP Address on
89. me Password POP3 Server Check Interval APOP Settings POP3 Server Connection Status Managing the Printer Description Select appropriate settings for sending and receiving e mail Permitted E mail Address When setting the permission for checking information and changing the settings for an e mail address input the e mail address that is permitted to receive the e mail If no address is input here the printer receives e mails from all users Password When setting the password for access to the printer both read only and read write check the Use Password check box to set the password Checking the Printer Status with E mail This section describes cautions when sending e mail to the printer to check the printer status You can specify any title for the e mail when checking the printer status or changing the printer settings Use the commands described in the next section to create the text of the e mail Phaser 6280 Printer 147 Managing the Printer Commands That Can Be Used in E mail Text Use each command according to the following rules e Prefix all commands with and specify the Password command at the top of the e mail e Command lines without are ignored e Write one command on each line and separate each command and parameter with a Space or a tab When the same command is written two or more times in one e mail the second and subsequent commands are ig
90. nal wrapper and leave the packages in the shipping carton until ready to use e Remove all other paper from the tray before loading glossy paper e Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused glossy paper in the original wrapper and seal e Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer Printing Glossy Paper from Tray 1 MPT 1 Gently pull open the Tray 1 MPT cover and open the paper guides 6280 045 Phaser 6280 Printer 77 Printing on Specialty Media 2 Fan the glossy paper to release sheets that are stuck together 1 Tae 7 6280 015 3 Insert the glossy paper into Tray 1 MPT and adjust the paper guides to fit the paper e Place the side to be printed facedown e Donot load more than 25 sheets 6280 046 4 Inthe printer driver select either Glossy Paper as the paper type or Tray 1 MPT as the paper tray and click OK 5 If the printer is set to Panel Specified the control panel asks for media type and size Phaser 6280 Printer 78 Printing on Specialty Media Printing Glossy Paper from Trays 2 3 1 Pull the tray out of the printer 6280 012 2 If necessary open the paper guides e Squeeze the green tab on the length guide and then
91. nds When removing the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock Phaser 6280 Printer 151 Moving the Printer 3 Remove any paper in the output tray and return the paper stopper to its original position 6280 042 4 Remove any paper in the Tray 1 MPT and then close the front cover Keep the paper wrapped and away from humidity and dirt 6280 043 Phaser 6280 Printer 152 Moving the Printer 5 Pull out the paper tray from the printer and remove any paper in the tray and then reinstall the tray Keep the paper wrapped and away from humidity and dirt 6280 024 6 Lift the printer and move it gently Note If the printer is to be moved over a long distance the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box 6280 044 7 After transporting the printer adjust the color registration before using it See also Color Registration on page 111 Phaser 6280 Printer 153 Index Numerics 2 sided printing 66 automatic 66 binding edge options 67 selecting 67 A AutoIP manually setting the printer s IP address 37 setting the printer s IP address dynamically 36 automatic 2 sided printing 66 available printer drivers 39 B billing meters 96 total printed pages 1
92. nents and Their Functions Main Components and Their Functions This section includes e Front View on page 21 e Rear View on page 22 e Internal View on page 22 Front View 6280 001 Front door A Output tray Control panel Button A for opening the front door Power switch Tray 1 MPT Tray 2 Tray 3 550 Sheet Feeder SS eae SY aS Phaser 6280 Printer 21 Main Components and Their Functions Rear View 6280 002 1 Power cord connector 3 Network connector 2 USB port 4 Optional memory slot Internal View soma 6280 004 1 Fuser 1 Duplex unit 2 Print cartridge 3 Transfer unit 4 Button A for opening the front door Phaser 6280 Printer 22 Phaser 6280 Configurations Main Components and Their Functions Printer Configuration Features 6280N 6280DN Memory Configuration 256 MB 256 MB Print Speed Color Mono 25 30 25 30 Letter 26 31 26 31 AG 25 30 25 30 Resolutions dpi Standard 600 x 600 x 1 bit 600 x 600 x 1 bit Enhanced 600 x 600 x 4 bit 600 x 600 x 4 bit Ethernet Interface 10 100 Base T 10 100 Base T Tray 1 MPT 150 Sheet Standard Standard Tray 2 250 Sheets Standard Standard 550 Sheet Feeder Optional Optional Duplex Unit Optional Standard Wireless LAN Optional Optional Duplex Color Mono Letter 18 21 18 21 A4 17 20 17 20 Al
93. nored Command Parameter Description Password Password Use this command at the top of the e mail when a password for read only or full access is set You can omit this command when the password is not set NetworkInfo Set this when you want to check information on the network settings list Status Set this when you want to check the printer status SetMsgAddr Recipient E mail Use this command to specify the e mail address to which e mail address Example of Commands reports are sent to This command can only be used when the full access password is specified by the Password command 1 When the read only password is ronly and to check the printer status Password ronly Status 2 When the full access password is admin and to set the recipient e mail address to service xerox com Password admin SetMsgAddr service xerox com 3 When the full access password is admin and to set the recipient e mail address to service xerox com then confirm the setting result on the network settings list Password admin SetMsgAddr service xerox com NetworkInfo Note Describe the SetMsgAddr command before the NetworkInfo command If they are written in reverse the information retrieved by the NetworkInfo command and the result of executing the SetMsgAddr command may differ Phaser 6280 Printer 148 Checking Page Counts Checking Page Counts The to
94. nts when loading paper in Tray 1 MPT You can load up to 150 sheets or a stack of paper 65 220 g m 17 40 lb Bond 40 80 lb Cover less than 15 mm high Sizes can start from 3 x 5 e Tray 1 MPT accepts print media within the following dimensions e Width 76 2 216 0 mm 3 8 5 in e Length 127 0 355 6 mm 5 14 in e You can load media that is 65 163 g m 17 43 lb Bond for duplex printing Phaser 6280 Printer 52 Loading Paper Make sure of the following points to avoid any troubles during printing Do not load different types of paper at the same time Use high quality paper for laser printers to print at high quality See About Paper on page 48 Do not remove or add paper to Tray 1 MPT when printing or if there is any paper still in the tray Doing so may cause a paper jam Do not put any objects other than paper on Tray 1 MPT Also do not push or force down Tray 1 MPT Always load paper short edge feed To load paper in Tray 1 MPT 1 Gently pull open the Tray 1 MPT cover 6280 018 2 Slide the width guides to the edge of the tray The width guides should be fully extended 6280 019 Phaser 6280 Printer 53 Loading Paper 3 Insert all media facedown and top edge first into Tray 1 MPT 6280 011 Note Do not force the paper 4 Slide the width guides until they
95. ode is displayed and then press the Forward Arrow or OK button 4 Press the Up Arrow or Down Arrow button until Auto Regi Adj is displayed and then press the Forward Arrow or OK button 5 Press the Up Arrow or Down Arrow button to turn automatic color registration On or Off Phaser 6280 Printer 113 Run Black Run Black When a color laser printer runs out of toner users are typically unable to print until a new toner cartridge is installed When a Phaser 6280 runs out of cyan magenta or yellow toner it can still print in black and white This feature is known as Run Black To activate Run Black mode if a color toner runs out in the middle of a print job Cancel the job Click File gt Print gt Preferences or Properties 1 2 3 Click the Paper Output tab and under Output Color select Black and White 4 Resend your print job Note All color toner cartridges must remain installed in the printer when switching to Run Black mode Phaser 6280 Printer 114 Troubleshooting This chapter includes e Paper Jams on page 116 e Problems With the Printer on page 131 e Control Panel Error Messages on page 135 e Getting Help on page 139 See also Troubleshooting video tutorials at www xerox com office 6280support Print Quality Problems on page 107 Phaser 6280 Printer 115 Paper Jams Paper Jams This section includes e Preventing and Clearing Paper Jams on page 116 e Paper Jams in Tray 1
96. ol e User account e Administrator account Printer Features e Print quality color e Color adjustment e Color balance C M Y K e Media handling e Printer specific options Summary e Summarizes the driver selections Color Matching 10 5 only e Color sync or in printer e Profile selection Supply Levels e Cyan toner cartridge e Magenta toner cartridge e Yellow toner cartridge e Black toner cartridge Phaser 6280 Printer 63 Selecting Printing Options Macintosh PostScript Driver Settings Continued Operating System Mac OS X Version 10 3 Driver Drop Down Title Printing Options Copies amp Pages e Copies e Pages Layout e Pages per sheet e Layout direction e Border e Two sided printing Output Options e PDF e Postscript Scheduler e Print document now at a specified time on hold e Priority urgent high medium low Paper Handling e Reverse page order e Print all odd even ColorSync e Color matching e Quartz filter Cover Page e Print cover page none before document after document e Cover page type e Billing information Error Handling e PostScript errors e Tray Switching Paper Feed e Paper source Job Type e Secure prints personal prints proof prints and saved prints Job Control e User account e Administrator account Image Quality e Print quality e RGB color corrections neutral grays e Image smoothing P
97. olor Balance Profile Settings Layout tab Pages per sheet N up Image Orientation Booklet Poster Mixed Document Rotation layout e Output Size e Margin Shift Watermarks Overlays e Watermarks tab e Overlays Advanced tab e Skip Blank Pages Draft Mode Banner Sheet Size Mismatch Graphics Settings Font Settings Note If your driver does not display the options listed in the table above see Enabling Options on page 134 for more information Phaser 6280 Printer 61 Selecting Printing Options See the following table for specific PostScript printing options PostScript Printing Options for Windows Operating Systems Operating System Driver Tab Windows Vista Paper Output tab Windows 2000 Windows XP or Windows Server 2003 Printing Options Job Type Document size paper type and tray selection 2 sided printing Orientation Output Color Printer Status Saved Seitings Image Options tab Image Settings Color corrections Brightness Color Balance Layout tab Pages per sheet N up Fit to new paper size Booklet layout Advanced tab Transparency Separators Image options reduce enlarge image smoothing Details blank pages tray mapping Note If your driver does not display the options listed in the table above see Enabling Options on page 134 for more information Selecting Options for an Individual Job Macintosh To select print settings for a particular job change
98. ox to start printing Phaser 6280 Printer 83 Printing Custom Size or Long Paper Using the PostScript Driver The procedure to print on custom size paper using the PostScript print driver is as follows a a ee SS From the File menu select Print Select this printer as the printer to be used and click Preferences or Properties Select the Paper Output tab From Paper Size select Custom Page Size Specify the length of the short edge and long edge under Custom Size Settings You can specify the values either by entering them directly The length of the short edge cannot be longer than the long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is within the specified range Click OK twice Select the appropriate paper tray from Paper Tray Select the appropriate paper type from Paper Type and click OK Click Print in the Print dialog box to start printing Phaser 6280 Printer 84 Printing Confidential Documents Secure Print Printing Confidential Documents Secure Print When the hard drive or additional memory is added you can use the secure print feature Note The data stored in the RAM disk is erased when the printer is switched off About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer send it to the printer for temporarily storing and start printing the data from the
99. p down menu Select the appropriate printer configuration from the list of available printers Click the Add button LPR Connection To install the printer driver from the Software and Documentation CD ROM 1 Se es oe Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Once installation is complete open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select IP Printing from the first pull down menu Select LPD LPR from the second pull down menu Enter the printer s IP address in the Printer Address field Verify that the Queue Name field is blank Select Xerox from the Printer Model pull down menu and then select the corresponding PPD file Click the Add button The printer is added to the list Phaser 6280 Printer 42 Installing the Printer Drivers Macintosh OS X Version 10 4 Bonjour or USB Connection To install the printer driver from the Software and Documentation CD ROM 1 2 ol ae ee N Insert the CD ROM into the CD ROM drive Double click the Phaser 6280 icon on your desktop and then a Click Phaser 6280 Installer Type your password and click OK Click Continue at the Introduction window Read the license agreement click Continue and click Agree Click Install When the driver
100. r 88 Using the Control Panel Menus 5 This chapter includes e Control Panel Menus on page 91 e Description of Menu Items on page 93 e Menu List on page 105 Phaser 6280 Printer 90 Control Panel Menus Control Panel Menus This section includes e Menu Configuration on page 91 e Changing Menu Settings on page 92 Menu Configuration The menus that can be accessed from the control panel are as follows Menu Information Pages Content Use the Information Pages menu to print various types of reports and lists Admin Menu e Network Setup Use this menu to configure the network settings for the printer e USB Setup Use this menu to configure the USB interface e System Setup Use this menu to make the printer operation settings such as for alarm and Power Saver mode e Maintenance Mode Use this menu to initialize the NVM or to adjust the configurations for each type of paper e PCL Setup Use this menu to configure the PCL settings e PostScript Setup Use this menu to configure the PostScript settings e Control Panel Use this menu to specify whether to limit the menu operations with a panel lock Tray Settings Use the Tray Settings menu to define the print media loaded in each tray Billing Meters Use the Billing Meters menu to display the printed paper counts on the control panel Each menu is configured in different levels Set the printer settings by selecting the objective menus or items structure l
101. radio television technician for help Any changes or modifications not expressly approved by Xerox could void the user s authority to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada Regulations This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Phaser 6280 Printer 15 Regulatory Information European Union The CE mark applied to this product symbolizes Xerox s declaration of 4 conformity with the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC This product if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 6280 Printer 16 Material Safety Data Sheet Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6280 printer go to e United States and Canada www xerox com msds e European Union www xerox com environment_ europe For the Customer Support Center phone numbers go to www xerox com office contacts Ph
102. remove it by yourself to avoid injuries or burns Switch off the printer immediately Refer to the Xerox Support website www xerox com office 6280support e Remove any remaining pieces of paper e Remove any dust or stains with a dry clean cloth Phaser 6280 Printer 142 Ordering Supplies Ordering Supplies This section includes e Consumables on page 143 e Routine Maintenance Items on page 143 e When to Order Supplies on page 143 e Recycling Supplies on page 144 Certain consumables and routine maintenance items need to be ordered occasionally Each supply includes installation instructions Consumables Genuine Xerox Print Cartridges Cyan Magenta Yellow and Black e Standard capacity e High capacity Note Each print cartridge includes installation instructions on the box Note To enhance print quality print cartridges for many models of equipment have been designed to cease functioning at a predetermined point Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements may be parts or kits Routine maintenance items are typically customer replaceable e Fuser e Transfer unit e Feed roller kit When to Order Supplies The control panel displays a warning when the supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid inter
103. rest lightly against the edge of the paper stack 6280 020 Note Be careful not to bend the paper If Tray 1 MPT is configured for Driver Size configure the paper size and type in the print driver When MPT Mode is set to Panel Specified you need to set the paper type and size settings for the tray on the control panel in advance See also Setting Paper Types and Sizes on page 50 Phaser 6280 Printer 54 Loading Paper Loading Paper in Trays 2 3 Use Trays 2 3 for a wide range of media including e Plain paper e Thin card stock e Glossy paper e Labels See also Printing on Specialty Media on page 67 Loading Paper in Trays 2 3 This section describes how to load paper in the standard and optional paper trays All trays are loaded the same way Caution Do not remove the tray during printing It may cause a paper jam 1 Pull the tray out of the printer until it stops Hold the tray with both hands lift the front slightly and remove it from the printer 6280 012 Phaser 6280 Printer 55 Loading Paper 2 Slide the width guides to the edge of the tray The width guides should be fully extended 6280 013 Note When loading paper that is 216 mm 8 5 in wide such as Letter or Legal size paper set the tab on the side of the tray to the 8 5 position 3 Squeeze the green tab on the length guide and then slide the tray until the arrow lines up with the approp
104. riate paper size The guide clicks into place 6280 014 Phaser 6280 Printer 56 Loading Paper 4 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 6280 015 5 Place the print media into the tray with the print side face up Note Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams 6 Slide the width guides and length guide until they rest lightly against the edge of the print media stack 6280 016 Phaser 6280 Printer 57 Loading Paper 7 Insert the tray into the printer and push until it stops 6280 017 Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer Phaser 6280 Printer 58 Selecting Printing Options Selecting Printing Options This section includes e Selecting Printing Preferences Windows on page 59 e Selecting Options for an Individual Job Windows on page 60 e Selecting Options for an Individual Job Macintosh on page 62 Selecting Printing Preferences Windows Printer preferences control all of your print jobs unless you override them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options e Windows 2000 and Windows Server 200
105. rinter Features e Print quality color e Color adjustment e Color balance C M Y K e Media handling e Printer specific options Summary e Summarizes the driver selections Phaser 6280 Printer 64 Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes e Automatic 2 Sided Printing Guidelines on page 65 e Binding Edge Options on page 66 e Selecting 2 Sided Printing on page 66 Note For information about manual two sided printing go to the Online Support Assistant at www xerox com office 6280support Automatic 2 Sided Printing Guidelines Automatic 2 sided printing is available from the Phaser 6280DN configuration Before printing a 2 sided document verify that the paper is a supported size for the tray For a list of supported paper sizes see Supported Paper and Media on page 46 The following paper and media cannot be used for 2 sided printing e Transparencies e Envelopes e Labels e Any die cut specialty media such as business cards e Thick card stock See also 2 Sided Printing Paper Types and Sizes on page 49 Supported Paper and Media on page 46 Phaser 6280 Printer 65 Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2 sided printing also select the binding edge which determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as displaye
106. rinter with CentreWare IS on page 145 Ready to Print Transfer Unit Replace Soon It is nearly time to replace the transfer unit Purchase a new transfer unit Replace XXX Cartridge The print cartridge has become empty Replace the old print cartridge with a new one Replace Time to replace the transfer unit Transfer Unit Replace the old transfer unit with a new one 1 XXX indicates one of the following the Yellow Toner Y Cyan Toner C Magenta Toner M or Black Toner K 2 NNN indicates a numeric value Phaser 6280 Printer 135 Control Panel Error Messages Messages About the Printer and Other Items Message Over Heat Please Wait Error 042 700 Please Wait Condition Reason Action The printer s internal temperature is too high The printer has been stopped Wait 1 hour before restarting the printer Ensure the printer has adequate cooling space around it and that the cooling vents are not blocked Tray Missing 024 946 Tray Missing Insert Tray 2 Tray 2 is pulled out Push Tray 2 into the correct position Tray Missing 024 947 Tray Missing Insert Tray 3 Tray 3 is pulled out Push Tray 3 into the correct position Jam at Tray 1 MPT 2 or 3 Check Tray 1 MPT 2 or 3 Open Door A Paper is jammed inside Tray 1 MPT 2 or 3 Remove the jammed paper Open and close the front cover See Paper Jams on page 116 Door A Open Close Door A The front cover
107. rns the time out off or selects the length of time before timing out Init PS Disk Initializes the HDD area that PostScript uses Paper Select Mode Selects a paper tray Default Color Sets the default as Color or Black Phaser 6280 Printer 103 Description of Menu Items Control Panel Specifies whether to limit menu operations with a password to avoid changing the printer settings by accident Item Description Panel Lock Specifies whether to limit the menu operations with a password Selecting On requires the operator to enter the password If On is set then you must enter the password to use the Admin Menu The default is Off Phaser 6280 Printer 104 Menu List Menu List The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel press the Menu button select Information Pgs and then press the OK button 2 Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Main operation and buttons on the control panel Display close the Menu Menu button screen Switch between the menu Forward Arrow button moves one level downwards or levels Back Arrow button moves one level upwards Switch between menu or Up Arrow button displays the previous menu or item items in the same level or Down Arrow button displays the next menu or item Move the cursor
108. rowser s Address field http xxx xxx XXxx XXX Select Properties Select the Protocols folder on the left navigation panel Select TCP IP In the Get IP Address field select the DHCP Autonet option Click the Save Changes button aS ee SY Phaser 6280 Printer 36 Configuring the Network Address Manually Setting the Printer s IP Address Note Verify that your computer has a properly configured IP address for your network Contact your network administrator for more information If you are on a network without a DHCP server or in an environment where the network administrator assigns printer IP addresses you can use this method to manually set the IP address Manually setting the IP address overrides DHCP and AutolIP Alternatively if you are ina small office with a single PC and use a dialup modem connection you can manually set the IP address Information Required for Manual IP Addressing Information Comments Internet Protocol IP address of the printer Format is xxx xxx xxx xxx where xxx represents a decimal number from 0 255 Network Mask Get this information from your network administrator Default Router Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment Phaser 6280 Printer 37 Configuring the Network Address Using the Control Panel To manually set the IP address a ot ae E E On the control panel selec
109. ruptions to your printing The control panel displays an error message when the supply must be replaced Phaser 6280 Printer 143 Ordering Supplies To order supplies contact your local reseller or go to the Xerox Supplies website at www xerox com office 6280supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 6280 Printer 144 Managing the Printer Managing the Printer This section includes e Checking Managing the Printer with CentreWare IS on page 145 e Checking Printer Status with PrintingScout on page 145 e Checking Printer Status Through E mail on page 146 Checking Managing the Printer with CentreWare IS When the printer is installed in a TCP IP environment you can check printer status and configure settings using a web browser on a network computer You can also use CentreWare IS to check the remaining volume of consumables and the paper loaded in this printer Note When using the printer as a loc
110. s This section describes the messages displayed on the control panel Messages About Supplies Message 010 351 Replace Fuser Condition Reason Action Time to replace the fuser Replace the old fuser with a new one 010 359 Fuser CRUM Error The fuser is not installed correctly or is not working correctly due to damage or malfunction Reinstall the fuser 010 317 Insert Fuser The fuser is not installed Install the fuser XXX CRUM Error Restart Printer Error 093 NNN 2 Restart Printer The XXX print cartridge is not installed correctly or is not working correctly due to damage or malfunction Reinstall the print cartridge See Checking Managing the Printer with CentreWare IS on page 145 Check Cartridge XXX Cartridge Sealing tape is still attached to the XXX print cartridge Remove the sealing tape from the displayed print cartridge Insert Transfer Unit The transfer unit is not installed correctly or is not working correctly due to damage or malfunction Reinstall the transfer unit Insert XXX Cartridge The XXX print cartridge is not installed Install the XXX print cartridge See Checking Managing the Printer with CentreWare IS on page 145 Insert Transfer Unit The transfer unit is not installed Install the transfer unit Ready to Print S XXX Low Replace Soon The XXX print cartridge is nearly empty Purchase a new print cartridge See Checking Managing the P
111. saver mode Push the button to exit power saver mode 5 Cancel Job button Cancels the current print job Display There are two types of screens Scrolls upward through the menus Down Arrow button Scrolls downward through the menus Back Arrow button Scrolls backwards through the menus or displays the Walk Up Features menu Forward Arrow button Scrolls forward through the menus Error The red light indicates an error condition Ready The green light indicates that the printer is ready to receive data from the computer If the light is blinking the printer is busy receiving data e Print screen for displaying printer status e Menu screen for configuring settings Phaser 6280 Printer 25 Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer Access these pages from the control panel Print the Menu Map to see where these information pages are located in the control panel menu structure Menu Map The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel press the Menu button select Information Pages and then press the OK button 2 Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Configuration Page To print the Configuration page to view current information about your printer
112. such as the fuser and surrounding area are hot and can cause burns Phaser 6280 Printer 121 Paper Jams 5 Close the front cover 6280 027 6 Insert the tray into the printer and push until it stops 6280 017 Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer Phaser 6280 Printer 122 Paper Jams Paper Jams at the Fuser 1 Press the button and open the front cover 6280 022 2 Lift the levers at both ends of the fuser 1 and remove the jammed paper 2 If the paper is torn remove any scraps of paper remaining inside the printer Warning Some components inside the printer such as the fuser and surrounding area are hot and can cause burns 6280 028 Caution Prolonged exposure to light may damage the print cartridge Phaser 6280 Printer 123 Paper Jams 3 Open the cover of the fuser and remove the jammed paper 6280 029 4 Close the front cover 6280 027 When Long Paper Jams When long paper longer than 356 mm jams inside the printer cut the paper as needed then remove it in the proper way depending on the place that the paper jam occurs Caution If it is difficult to open the front cover do not force it Turn the power off immediately Refer to the Xerox Support website www xerox com office 6280support for assistance Phas
113. t of Memory Press OK Button Error 016 718 Control Panel Error Messages Condition Reason Action The printer memory is full and cannot continue processing the current print job Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job Press the Left Arrow button to open the Walk Up Features menu and delete the job being held if the problem has not been corrected turn the printer off and then on again To avoid this error in the future do the following e Delete unnecessary fonts macros and other data in printer memory e Install additional printer memory PDL Error Press OK Button Error 016 720 Error relating to PCL emulation problems has occurred Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job Disk Full Press OK Button Error 016 982 RAM disk memory is full and cannot continue processing the current print job Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job Press the Left Arrow button to open the Walk Up Features menu and delete the current job To avoid this error in the future do the following Reduce the number of print pages such as splitting the print data Incre
114. t the Menu button Select the Admin menu and then press the OK button Select the Network Setup menu and then press the OK button Select the TCP IP menu and then press the OK button Select IPv4 and then press the OK button Select IP Address use the arrows to configure the IP values and then press the OK button Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the printer s IP address you can modify TCP IP settings using CentreWare IS Se eS SS Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx Xxx XXX Click Properties Select the Protocols folder on the left sidebar Select TCP IP Enter or modify the settings and then click Save Changes at the bottom of the page Your printer reboots Now use the new IP address to reach CWIS Phaser 6280 Printer 38 Installing the Printer Drivers Installing the Printer Drivers This section includes e Available Drivers on page 39 e Windows 2000 or Later on page 40 e Macintosh OS X Version 10 3 and Higher on page 41 Available Drivers To access special printing options use a Xerox printer driver Xerox provid
115. tage supply is defective See the Xerox Support website www xerox com office 6280support for assistance Only one color faded Check the condition of the print cartridge and replace as necessary Phaser 6280 Printer 107 Symptom Stray black dots or white areas drop outs Print Quality Problems Reason Action The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel settings are correct See About Paper on page 48 The transfer unit is old or damaged Replace the transfer unit The print cartridges are not Xerox print cartridges e Check the condition of the print cartridge and replace as necessary e Verify that the print cartridges C M Y K meet specifications and replace if necessary Vertical black or color streaks Multiple colored streaks or lines e The transfer unit or fuser is old or damaged Check the condition of the transfer unit and fuser and replace as necessary e The print cartridges are not Xerox print cartridges Verify that the print cartridges C M Y K meet specifications and replace if necessary Streak in only one color e Check the condition of the print cartridge and replace as necessary Verify that the print cartridge meets specifications and replace if necessary Recurring smudges Dirt in the paper path Print several blank sheets The pap
116. tal number of printed pages can be checked at the control panel Three meters are available Total Impressions Color Impressions and Black Impressions The billing meter counts the number of pages printed properly Single side print including N up is counted as one impression and 2 sided print including N up is counted as two During duplex printing if an error occurs after one side is printed properly it is counted as one When printing color data that has been converted by using ICC profile on an application with the Color Auto setting the data is printed by color even if it seems to be black and white data on the monitor In that case Color Impressions is increased Note Grayscale images printed with the composite black setting count as color pages because color consumables are used This is the default setting on most printers When doing 2 sided printing a blank page may be inserted automatically depending on the settings on the application In this case the blank page is counted as one page Use the following procedure to check a meter 1 Press the Menu button 2 Press either the Up Arrow or Down Arrow button until Billing Meter is displayed and then press the Forward Arrow or OK button Press the Up Arrow or Down Arrow button until the desired meter is displayed 4 After checking press the Menu button Phaser 6280 Printer 149 Moving the Printer Moving the Printer Carry out the following procedure
117. ter problems You can find solutions for print quality media jams software installation and much more To access the Online Support Assistant go to www xerox com office 6280support Phaser 6280 Printer 139 Getting Help Web Links Xerox provides several websites that offer additional help on your Phaser 6280 printer A set of Xerox links is installed in your web browser s Favorites folder when you install the Xerox printer drivers on your computer Resource Link Technical support information for your printer includes www xerox com office 6280support online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and much more Supplies for your printer www xerox com office 6280supplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and support center www xerox com office contacts Printer registration www xerox com office register Material Safety Data Sheets identify materials and provide information on safely handling and storing hazardous materials www xerox com msds U S and Canada www xerox com environment_europe European Union Information about recycling supplies www xerox com gwa Phaser 6280 Printer 140 Maintenance This c
118. th CentreWare IS 36 manually setting the printer s IP address 37 setting the printer s IP address dynamically 36 drivers available 39 description 39 installing 39 Macintosh 39 Macintosh OS X version 10 3 41 Macintosh OS X version 10 4 43 44 PCL 39 PostScript 39 selecting 2 sided printing 67 UNIX Linux 39 Windows 2000 or later 40 duplex unit 24 dynamically setting the printer s IP address 36 E electrical safety 8 e mail commands for 148 enabling options 134 enabling AutoIP on the printer 36 enabling DHCP on the printer 36 envelopes 70 guidelines 70 printing from Tray 1 MPT 72 error and warning messages 139 error messages about consumables 135 control panel 135 Ethernet connection 33 Index G getting help 139 Online Support Assistant 139 PrintingScout alerts 139 technical support 30 glossy paper 78 printing from Tray 1 MPT 78 printing from Trays 2 3 80 printing guidelines 78 guidelines automatic 2 sided printing 66 envelopes 70 glossy paper 78 labels 73 operational 10 paper storage 48 paper usage 46 printing on both sides of the paper 66 printing safety 11 H help resources 30 how to check the meter 149 I information about your printer 30 information pages 30 Installation Guide 30 printer management tools 30 Quick Use Guide 30 resources 30 technical support 30 video tutorials 30 web links 30 information pages 26 Configuration
119. the driver settings before sending the job to the printer 1 With the document open in your application click File and then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options Phaser 6280 Printer 62 Macintosh PostScript Driver Settings Operating System Mac OS X Version 10 4 and 10 5 Driver Drop Down Title Selecting Printing Options Printing Options Copies amp Pages e Copies e Pages Layout e Pages per sheet e Layout direction e Border e 2 sided printing Scheduler e Print document now at a specified time on hold e Priority urgent high medium low Paper Handling e Page order e Print all odd even e Destination paper size ColorSync e Color conversion e Quartz filter Cover Page e Print cover page none before document after document e Cover page type e Billing information Error Handling e PostScript errors e Tray Switching Paper Feed e Paper source Job Type e Secure prints e Proof prints Job Contr
120. then PrintingScout and then Activate PrintingScout 2 The Select Printer screen appears For details about the functions of PrintingScout refer to the Online Help Checking Printer Status Through E mail When connected in a network environment where sending and receiving of e mail is possible the printer can send an e mail report to specified e mail addresses containing the following information e The network settings and the printer status e The error status which has occurred on the printer Setting the E mail Environment Activate CentreWare IS and on the Properties tab configure the following settings according to your e mail environment After configuring the settings on each screen always click Apply and turn off on the printer to reboot For details about each item refer to the Online Help for CentreWare IS Item Item to be configured Description E mail Alerts SysAdmin E mail Address Set the e mail address to which notices about changes in printer status or errors are sent Notification Items Set the contents of the notices to send in the e mail Port Status StatusMessenger Select Enable Phaser 6280 Printer 146 Item Protocol Settings gt E mail Item to be configured Printer s E mail Address SMTP Server Address SMTP Server Port Number E mail Send Authentication Login Name Password SMTP Server Connection Status POP3 Server Address POP3 Server Port Number Login Na
121. tion it overwrites this setting mm inch Set the units for the custom paper size to millimeters mm or inches e millimeter mm default The paper size is displayed in millimeters e inch The paper size is displayed in inches Phaser 6280 Printer 100 Description of Menu Items Maintenance Mode Use this menu to initialize the NVM or to adjust the configurations for each type of paper Item FW Version Description Displays the current firmware version Auto Regi Adjust Adjust the color registration automatically Selecting On adjusts the color registration automatically The default is On Adjust ColorRegi Correct the color registration manually For details refer to Color Registration on page 111 e Auto Adjust Correct the color registration e Color Regi Chart Prints the correction chart e Enter Number Enter the number to correct the registration Init PrintWeter Initializes the print meter Initialize NVM Initializes the settings stored in the NVM except for the network settings The NVM is a nonvolatile memory that stores the printer settings even after the power is turned off After executing this function and restarting the printer all the menu parameters are reset to their default values e You cannot execute this menu during printing e You need to restart the printer to activate this setting After making the setting turn off the printer and then turn it on
122. tosh OS X Version 10 5 Bonjour or USB Connection To install the printer driver from the Software and Documentation CD ROM 1 2 oe ot ete Se Insert the CD ROM into the CD ROM drive Double click the Phaser 6280 icon on your desktop and then a Click Phaser 6280 Installer Type your password and click OK Click Continue at the Introduction window Read the license agreement click Continue and click Agree Click Install When the driver is finished installing your browser opens to an online registration form f Fill out the online registration and close the browser g Click Quit on the Finish Up window oa Click the Apple menu gt System Preferences gt Print amp Fax Click and click the IP address Click the menu and select Line Printer Daemon LPD Type the printer s IP address in Address Click Print Using gt Phaser 6280 Click Add Select the optional features and click Continue LPD Connection To install the printer driver from the Software and Documentation CD ROM 1 oe oe ee Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Click the Apple menu gt System Preferences gt Print and Fax Click and click Add Printer Click IP icon at the top of the window Type the printer s IP address in the Address field Make sure Queue is blank Click Print Using gt Xerox and select the corresponding printer model PPD file C
123. ts use only recommended Xerox transparencies To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6280supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List United States Recommended Media List Europe Guidelines e Remove all paper before loading transparencies in the tray e Donot load more than 25 sheets in Tray 1 MPT Overloading the tray may cause the printer to jam e Handle transparencies by the edges using both hands to avoid fingerprints and creases which may cause poor print quality e Fan transparencies before loading in the paper tray This section explains how to print on transparencies Phaser 6280 Printer 67 Printing on Specialty Media Loading Transparencies Note Transparencies with a white frame and full color transparencies cannot be used 1 After carefully fanning a small stack of transparencies load them into Tray 1 MPT with the side to be printed facing down Load no more than 25 transparencies at a time 6280 011 2 Slide the paper guides to the size of
124. ueueeeuetesed 34 Configuring the Network Address ccc ccc cence teen nee e rerne 35 TCP IP and IP Addresses 0 ccc cc ccc eect e eee n eee eeneeneeenes 35 Dynamic Methods of Setting the Printer s IP Address 00 cece 36 Manually Setting the Printer s IP Address 0 ccc cee cece eee eens 37 Installing the Printer Drivers 0 ccc ccc cee teen e enn erreren 39 Available DUVGISs ce cseceeSeeetnuasecoccanatannedeeedsoneeusnae aden aaeeme ke 39 Windows 2000 or Later 0 0 ccc eee eee nent ene reesen 40 Macintosh OS X Version 10 3 and Higher 0 ccc eee cc eee eens 41 4 Printing Basics Supported Paper and Medid ccc ccc cece cece e teen tenn eee eennee 46 Paper Usage Guidelines 0 ccc ccc ccc cence een nere e eens 46 Paper That Can Damage Your Printer 0 ccc ccc cece nonnerne 48 Paper Storage Guidelines 0 0 0 0 ccc cence eee e eee eerren 48 POUR POD Clix oe ous cect neue veneer esuceowaenn EEEE E EEE AAEE 49 Setting Paper Types and Sizes cccccesncacuekdudedwdedt den neern onneen MER ENE SENS BOOSS 51 SNG PODer MAYS csc 2secaceaarata Eaa raaa aa a a eer eaaet ea 51 Setting Paper VOCS ssesrixsds sinini rnn REE EARI ATANAN cere eeeesenesesees 51 setting PAPET SIZES cesera a A hedenedeeeuetecue 52 LOGGING PQQCl cicvesccesuseseeouacossedeseosanwenesswssananenanewersts4acshaseucass 53 Loading Paper in Tray 1 MPT 0 c
125. uplex 100M Half Duplex and 100M Full Duplex e 10M Base Half e 10M Base Full e 100M Base Half e 100M Base Full TCP IP Specifies the settings to use the TCP IP protocol Protocol Set Enable when using the protocol When Disable is selected the protocol cannot be activated e LPR default Enable e Port 9100 default Enable e IPP default Enable e SMB TCP IP e SMB NetBEUI e FTP default Enable e WSD default Enable e SNMP default Enable e Email Alerts default Enable e CentreWare IS default Enable e Bonjour mDNS default Enable IPP is displayed only when the optional multi protocol card is installed Host Access List Specifies blocking the reception of data from certain IP addresses Reset Defaults Initializes network data stored in NVM The NVM is a nonvolatile memory that stores the printer settings even after power off Initializing the NVM will revert the value for each item of the Wired Network menu to default Adobe Protocol Specifies the PostScript communication protocol Standard BCP TBCP Binary or Auto Phaser 6280 Printer 97 USB Setup Description of Menu Items Use USB Setup for setting the USB port s status Item Port Status Description Select either Enable or Disable Adobe Protocol System Setup Specifies the PostScript communication protocol Standard BCP TBCP Binary or Auto System Setup menu is used to make the printer oper
126. ween 5 and 128 in increments of 1 Quantity Specifies the copies to be printed between 1 to 999 The default is 1 Phaser 6280 Printer 102 Item Image Enhance Description of Menu Items Description Selects whether to perform image enhancement Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance The default is On Hex Dump Specifies whether to print the data sent from a computer in the ASCII code corresponding to the hexadecimal notation format in order to check the data contents The default is Disable Draft Mode Specifies whether to print in draft mode The default is Disable Line Termination Sets the line termination e Off default The line termination command is not added CR CR LF LF FF FF e Add LF The LF command is added CR CR LF LF LF FF FF e Add CR The CR command is added CR CR LF CR LF FF CR FF e CR XX The CR and LF commands are added CR CR LF LF CR LF FF CR FF Default Color PostScript Setup Specifies the color mode to Color or Black This settings is used when the color printing mode setting is not specified for the print job that is sent to the printer e Black default Prints in black and white mode e Color Prints is the color mode Specifies the PostScript settings Item PS Error Report Description Turns error reporting on or off PS Job Time Out Tu
127. when moving the printer To view precautions and guidelines for safely moving your printer see User Safety on page 8 The printer configured with the optional accessories paper trays and consumables weighs 24 5 kg 54 lb When moving the equipment make sure that there are two or more persons carrying it When lifting the printer be sure to observe the following points Failure to do so may cause the printer to fall and result in injuries Two persons one facing the front of the printer control panel and the other facing the back should firmly grip the recessed areas on the bottom part of both sides of the printer Never try to lift the printer by gripping any other areas 6280 040 Warning If the 550 Sheet Feeder optional has been installed uninstall it before moving the printer If these are not fixed securely to the printer they may fall to the ground and cause injuries For details on how to uninstall the options refer to the instructions sheet that is bundled with each option Note The front side of this printer is heavier than the rear Take note of this difference in weight when moving the printer Phaser 6280 Printer 150 Moving the Printer 1 Turn off the printer 6280 007 2 Disconnect the power cord interface cable and any other cables TE 6280 041 Warning To prevent electric shock never touch the power plug with wet ha
128. x operates an equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment If you are managing the disposal of your Xerox product please note that the product may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate Other Countries Please contact your local waste authorities and request disposal guidance Phaser 6280 Printer 19 Printer Features This chapter includes e Main Components and Their Functions on page 21 e Control Panel on page 25 e Power Saver Mode on page 27 e Checking Status of Print Data on page 28 e Displaying Optional Accessory Configuration and Paper Tray Settings on page 29 e More Information on page 30 Phaser 6280 Printer 20 Main Compo

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