Home

Xerox DOCUTECH 65 User's Manual

1. 2 Select the Printer Off option 3 Confirm that the power on power off indicator is colorless Printer Power Off Using The Printer Switch It is not obvious from the position of the switch whether the printer is on or off View the power on power off indicator to determine the printer state green for on colorless for off If you need to shut the printer down immediately and this is an emergency use the red button described in the next section If this is not an emergency use the procedure given below To power off the printer 1 Locate the white on off switch 2 Press the switch to the left or front of the printer as shown in Figure 2 3 3 Confirm that the power on power off indicator is colorless DocuTech 65 DocuPrint 65 Operator Guide Maintenance Figure 2 3 Printer power off 0300013A TAH Printer Power Off Using The Red Button A red button located inside the printer provides a less gentle method for powering off the printer This power off procedure immediately cuts power to the printer in an uncontrolled manner without confirmation or delay Any jobs in the queue will be immediately lost without confirmation Use the red button for the following conditions Ifyou need to switch the power off during the first 15 seconds after initially switching the power on Upon direction from your authorized Xerox Representative Abrupt Method To power off the printer using the red button 1 Locate the red butto
2. 3 Slide the latch up to lock the guide Repeat the procedure for the front guide NOTE Be sure to reprogram the tray in the Printer Manager to reflect the changed size 1 9 Product overview Rear Guide Front Guide Operator Guide Starting with the Rear Guide you will adjust the guide to the 8 5 x 11 inch position Perform the following 1 Slide the black latch down to release the guide 2 Move the guide out over and into the 8 5 x 11 inch position 3 Slide the latch up to lock the guide Repeat the procedure for the front guide NOTE Be sure to reprogram the tray in the Printer Manager to reflect the changed size DocuTech 65 DocuPrint 65 Operator Guide Finisher DocuTech 65 DocuPrint 65 Product overview The Finisher consists of the Top Tray and the Stacker Tray as shown below in Figure 1 9 Figure 1 9 Finisher components Top Tray Stapler is within the finisher Press the Finisher Button to unload the Stacker Tray during a print run 0300011A TAH Top Tray The Top Tray holds sheets that are purged from the system or up to 250 prints Stacker Tray The Stacker Tray is the output tray for all other jobs The Stacker Tray has two staplers each with a 5000 staple cartridge that can staple sheets ranging in size from 6 7 x 8 inch 170 x 203 mm to 12 x 18 inch 305 x 457 mm of 16 to 110 Ib 60 to 200 gsm stock Up to a maximum of 50 sheets of 20 Ib 80 gsm can be stapled
3. Replaceable items oceans puedo ee leas eee pe REIS 2 14 Ordering CRUs and other supplies aana 2 14 Dry Ink Toner usage and Dry Ink Low message 2 16 3 Paper and other stock 4 ele eee Era heh xem ce eta 3 1 Performance dbrOrmallOlt 2d er m RECAP EC RP er RMPLS 3 1 Paper handling guidelines 3 2 General stapling guidelines 4 3 4 Performance tables x 2 68 ada dea her RR ERE en S at CRI NER 3 5 Recommendations for loading special stock 3 9 Recommendations for handling loading and storing paper 3 12 Loading and nandlipgioss 4 edenda succes a ates rer os s 3 12 STONO orae V E PO ns Saat Sse O oi 3 12 4 Problem solving ccc es v e sos ae ee eee cokes senses ew aes 4 1 Avoiding the problems v hee eh eee Be o Pe eee ee 4 1 DOWIE the problems ida eon bxc PS EDEN entere DE 4 2 Calling the Welcome Center 4 5 2 DocuTech 65 DocuPrint 65 Introduction The DocuTech 65 DocuPrint 65 Operator Guide is one of a number of publications which make up the Xerox Document Services Platform Series About this guide This guide is intended for Xerox DocuTech65 DocuPrint 65 operators whose job consists of the routine operation of this printing system operating each of the system components running print jobs solving simple system problems and performing basic maintenance tasks such as replenishing printer supplies If you are a lead operat
4. request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe Your Xerox Europe Customer Support will be pleased to advise you on such testing I require records of all tests After safety testing your Xerox Europe Customer Service Engineer will provide you with a certificate which details the results of all tests completed In the event of any defect being noted the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected You will be advised of such action to enable such defects to be corrected Your responsibility YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES Additional queries xii Please contact the Xerox Europe Technical Centre if you have any queries regarding the information provided in this document The address of the Xerox Europe Technical Centre is provided in the previous section European Union declaration of conformity DocuTech 65 DocuPrint 65 Operator Guide Electrical safety Safety notes Attention to the following requirements ensures the safe operation of your equipment Printer USA Canada The printer requires a 115V AC outlet dedicated 20 Amp 3 wire circuit Europe The printer requires a 220 240V outlet dedicated 13 Amp or 10 Amp circuit The equipment must be connected to a grounded mains outlet CAUTION Ensure that the power connection for your printer satisfies these requirements
5. 102 to 305 mm 5 83 to 18 inches 148 to 457 mm Tray 6 The High Capacity Tray has a capability of only 8 5 x 11 inch 216 to 279 mm or A4 long edge feed LEF between 16 32 Ib 75 120 gsm Trays 1 4 Have a capability of 8 to 17 inches 203 to 432 mm 5 25 to 11 inches 133 to 279 mm Call the Welcome Center if you want to permanently set any of the Trays 1 4 to process 12 x 18 inch 305 x 457 mm stock DocuTech 65 DocuPrint 65 3 3 Paper and other stock Operator Guide General stapling guidelines To ensure that stapling of thin sets is satisfactory finishers made before the end of 1998 will cycle down and wait briefly after producing 30 sets of 15 sheets to give you an opportunity to proof the job You are not required to empty the Stacker in order to resume printing For Finishers made after the end of 1998 a similar process takes place except that you are required to empty the Stacker in order to resume printing If these parameters are not satisfactory for your printing please contact Xerox Dimensions that can be stapled The minimum size for stapling is 6 7 by 8 inches 170 x 203 mm The fed edge must be between 8 to 12 inches 203 x 305 mm to be stapled Figure 3 3 Size requirements for stapling This edge must be between 8 to 12 inches 203 to 305 mm to Feed be stapled Direction 0300021A TAH Weights that can be stapled The Finisher can staple a maximum of 50 sheets of 20 Ib paper The maximum s
6. About this dide si ideni eee sete eeu lye oe Beret eee Nets i Powering down the system os ec css eve eR HE ed i CONTENTS ratsa oaia ak ao aera EE eRe P o o dou ao n ii Requirements Ease Gut Baht eee OS SO t Dux OQ spod l pt iii Telephone requirements 2 iii Service requirements 5 he as toes ut dero pate e tee uas iii Canadian industry requirements iv Electromagnetic comparability cece eee V United States ting sd atte oh TTE Y TITEL V European Union 5 2d pes dot eRACO En pb uh A E E V Salety NOTES sa szt zada Be nana a eee ue eds vii SVyRmbology 3638 tuo epatis teu PUE B Goto m id it deky vii European Union declaration of conformity lt lt lt viii Electricity at Work Regulation UK 02 eee X The Regulation I 35 p siu do unii ie oie dh 8808 Su tte Cors Ri eed dee X Check your understanding xi XOUPFespolsibility x a out book he ad urere dy V osv IE xii Additional queries 0000 eee eee xii Electrical safety sais Ghee Ld bs etabliert iioi xiii PrIM ET SS us Mie avere Phaedr e Ee Du eae Gode wee Bosn xiii Controler oar 04 0 em qi tye n Oo Da eS Deb reir EAS ES xiv Printer power on off indicator ss iiis REDDERE S RES XV Printer or controller emergency power off xvi Printer ozone information 43 05 i Bo saaana xvi Printer laser safety s us Srs bit Babe ette be eB ibo bb et xvii Printer operational safety 02 eee eee xviii 1 Product OVerviOW u
7. Load with holes on the left in N Trays 5 6 Load with holes on the right in Trays 1 4 Perforated Pages for partial Where possible load with the perforations parallel to the feed direction Pre printed and letterhead m Common correspondence mailings and advertising materials Use ultra violet cured or oxidative inks to extend the life of the Feed Roll Cartridges Load face up in Trays 1 4 Load face down in Trays 5 6 3 9 Paper and other stock 3 10 Operator Guide Table 3 6 Recommendations for loading special stock Stock Type Common Use Recommendation Reinforced Mylar edge Ringed binders Load reinforced edge on the right in Trays 1 4 a document 3 or 4 holes Load reinforced edge on the left in Trays 5 6 a Use long edge feed only Card stock Covers signs Feed from the Bypass Tray for best results Tabs Separators within Use the Tab Tray insert Feed from trays 2 3 and 4 only Load with the tabs on the right Transparencies a Presentations Use clear or white striped transparencies Do not use paper backed transparencies Feed from the Bypass Tray Tray 5 preferred Refer to the label on the tray for the orientation of striped transparencies When using transparencies with removable stripes load with the stripe up in Tray 5 and the stripe down in Tray 1 Do not duplex Labels 00000 00000 Self adhesive l
8. Units CRUs in order to avoid extended periods of downtime This chapter discusses some basic maintenance procedures including the following e Powering on the printer and the controller Powering off the printer and the controller Clearing paper jams e Changing the Customer Replaceable Units Estimating dry ink toner usage Power on procedures You will first power on the controller and then power on the printer DocuTech 65 DocuPrint 65 2 1 Maintenance 2 2 Controller power on procedure Operator Guide The controller power on button and the Light Emitting Diode LED are shown in Figure 2 1 The LED glows green when the controller power is on Figure 2 1 Controller power on button and LED LED 0999099 E 99 o o o 90696 Power On Button 99998958989 o 059 o o o o o o o o o o o o o o To power on the controller 1 2 3 4 03000037A TAH Switch on the power for each of the connected peripherals Switch on the monitor Press the controller On button Confirm that the controller LED light is on DocuTech 65 DocuPrint 65 Operator Guide Maintenance Printer power on procedure When the printer is on the power on power off indicator glows green The printer must be switched on by pressing a switch on the printer The printer cannot be powered on from the DocuSP Print Services interface that runs on the controller The printer power
9. at Work Regulation e Chapter 1 System Components and Product Overview provides printer and controller component location system hardware features and basic paper loading instructions e Chapter 2 Maintenance discusses some basic maintenance procedures and has information on how to clear paper jams It also includes part numbers for consumable supplies with instructions on how and where to place an order e Chapter 3 Paper and Other Stock contains information about the stock you can use in the printer how you can expect it to perform stapling guidelines the correct loading of special stocks and stock storage requirements Chapter 4 Problem Solving will assist you in avoiding problems and solving those that may occur It also provides information on how to contact the Welcome Center ii DocuTech 65 DocuPrint 65 Operator Guide Requirements Introduction Telephone requirements USA FCC requirements The FCC has established rules that permit the device to be directly connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party lines or coin lines If this device is malfunctioning it may also be causing harm to the telephone network this device should be disconnected until repair has been made If this is not done the telephone company may temporarily disconnect service The telephone company may make changes in its technical operations and
10. procedures if such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of the changes You will be advised of your right to file a complaint with the FCC If the telephone company requests information on what equipment is connected to their lines inform them of 1 The telephone number this unit is connected to 2 The ringer equivalence number 3 The USCO jack required 4 The FCC Registration number Items b and d are indicated on the label The Ringer Equivalence Number REN is used to determine how may devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring correctly Service requirements DocuTech 65 DocuPrint 65 In the event of equipment malfunction all repairs should be performed by Xerox or authorized agent It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent Service can be obtained at Xerox Customer Support 1301 Ridgeview Drive Bldg 301 Lewisville TX 75067 Telephone 800 821 2797 Introduction Operator Guide Canadian industry requirements Notice The Canadian Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety req
11. used for covers on documents The paper handling performance for both stocks will be similar 3 5 Paper and other stock 3 6 Operator Guide NOTE For all trays the fusing quality and fix level for images on 65 Ib cover stock Vellum Bristol papers and other textured surface stock will be degraded therefore this stock is not recommended for imaging use NOTE Long Edge Feed LEF and Short Edge Feed SEF indicate the orientation of the sheet in a Paper Tray and which edge of the paper will be fed into the printer first The printer performance for trays using standard 20 Ib 75 gsm paper in common USA sizes is shown in Table 3 2 Table 3 2 Printer performance for standard paper 20 Ib USA Rating Tray Tuy Size Feed 1 4 5 Tray 6 Note Letter 8 5 x 11 in 216 x 279 mm LEF SEF o o X Legal 8 5 x 14 in 216 x 356 mm SEF o o X Ledger 11 x 17 in 297 x 420 mm SEF X Statement 5 5 x 8 5 in 140 x 216 mm SEF o o X b 5 x Zin 127 x 177 8 mm SEF X o X b Executive 7 25 x 10 5 in 184 x 267 mm LEF X o X SEF o o X b 8 x 10 in 203 x 254 mm LEF o o X SEF o o X Letter Cover 9 x 11 in 229 x 279 mm LEF o o X SEF o o X 12 x 18 in 305 x 457 mm SEF o o X c DocuTech 65 DocuPrint 65 Operator Guide DocuTech 65 DocuPrint 65 Paper and other stock The printer performance using standard 80 gsm paper in common Xerox Europe sizes is shown
12. 50 cubic meters To determine if the room has the required volume to meet the ozone requirement the length of the room multiplied by its width and height should be equal to or greater than the cubic volume listed above If you need additional information about ozone please request the Xerox publication Ozone part number 600E74140 by calling 1 800 828 6571 in the United States and Canada In Xerox Europe countries call the local welcome center xvi DocuTech 65 DocuPrint 65 Operator Guide Safety notes Printer laser safety CAUTION The use of controls adjustments or performance of procedures other than those specified in this guide may result in hazardous light exposure With specific regard to lasers the equipment complies with laser product performance standards set by governmental national and international agencies as a Class 1 Laser Product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance DocuTech 65 DocuPrint 65 xvii Safety notes Operator Guide Printer operational safety Safety Quality Standards Other National Standards Do these Do not do these xviii The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution The Xerox DocuTech 65 DocuPrint 65 is also certified in compliance with applicable standards by various national bodies To ensure the continued safe operati
13. 939 3769 Europe local welcome center 4 5 Problem solving 4 6 Operator Guide DocuTech 65 DocuPrint 65
14. DocuTech 65 DocuPrint 65 The power receptacle for the printer must meet the requirements stated on the data plate on the rear of the printer The socket outlet shall be installed near the equipment within reach of the 10 ft 3 m cable and shall be easily accessible Use the power cable that is supplied with your printer and controller Do not use an extension cord or remove or modify the power cord plug Plug the power cable directly into a correctly grounded electrical outlet If you are not sure whether or not an outlet is correctly grounded consult a qualified electrician Do not use an adapter to connect the printer to an electrical outlet that lacks a ground connection terminal The power cord is the disconnect device for this printer Do not override or disable electrical or mechanical interlocks Do not push objects into slots or openings on the printer Electrical shock or fire may result Do not obstruct ventilation openings These openings prevent overheating of the printer xiii Safety notes xiv Controller USA Canada Europe Operator Guide The controller requires a dedicated 115V AC 20 Amp grounded receptacle The controller requires a 220 240V 13 or 10 Amp grounded receptacle CAUTION Follow all safety cautions warnings and instructions marked on the controller Ensure that the voltages and frequency rating of the power receptacle match the electrical rating label on the equipment D
15. MB 003 du Canada European Union DocuTech 65 DocuPrint 65 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken Introduction Operator Guide DocuTech 65 DocuPrint 65 Symbology DocuTech 65 DocuPrint 65 Safety notes Please read the following instructions carefully before planning your install and or operating the DocuTech 65 DocuPrint 65 Refer to them as needed to ensure the safe installation and operation of your equipment The safety testing and performance of this product have been verified using Xerox materials only Your Xerox DocuTech 65 DocuPrint 65 and its supplies have been designed and tested to meet strict safety requirements These include safety agency examination and approval and compliance to established environmental standards Follow all warnings and instructions marked on or supplied with the product Various s
16. Product overview Finishers before the end of 1998 Finishers after the end of 1998 Operator Guide Stapling Removing any of the output while the printer is running may produce finished sets that are incorrectly stapled To ensure that the stapling of thin sets is satisfactory the printer performs the following actions After 30 finished sets of 15 sheets the printer 1 BO NM cycles down may raise a message to empty the Finisher Stacker Tray waits briefly whether the sets are removed or not cycles up and resumes printing After 30 finished sets of 15 sheets the printer ds OP IN cycles down raises a message to empty the Stacker waits until the sets are removed raises the Stacker Tray cycles up and resumes printing If these parameters are not satisfactory for your printing contact Xerox DocuTech 65 DocuPrint 65 Operator Guide Product overview Staple placement For information about the limitations of portrait and landscape staple placement refer to the Staple Placement table below Table 1 1 Staple placement Dual Dual Edge Feed Portrait Landscape Portrait Landscape Orientation Staple Staple Staple Staple Long FAULT FAULT Long N A N A N A N A Short FAULT FAULT Short FAULT FAULT Short FAULT FAULT Unloading the Stacker during printing DocuTech 65 DocuPrint 65 If it is necessary to unload the Stacker during printing u
17. Xerox Document Services Platform DocuTech 65 DocuPrint 65 Operator Guide THE DOCUMENT COMPANY XEROX 701P36056 DocuSP version 2 0 x January 2001 Xerox Corporation Global Knowledge and Document Services 800 Phillips Road Building 845 175 Webster New York 14580 USA 2001 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs that are displayed on the screen such as styles templates icons screen displays looks and so on Printed in the U S A U K and France XEROX XEROX Europe and XEROX Canada Limited The Document Company the stylized X and all names and identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION All non Xerox brands and product names are trademarks or registered trademarks of their respective companies Other company trademarks are also acknowledged While the information in this Guide is correct at the time of this publication Xerox reserves the right at any time to change the information without notice Changes are made periodically to this document Changes and techincal updates will be added in subsequent editions Table of contents INGFOGUCTION scart ois ead ween ee ew enw ae ace a i
18. abels for envelopes and packaging Do not duplex Feed labels into the printer LEF only Labels pose a special problem because depending on the number of labels per sheet there is an opportunity for the label to separate from the backing while inside the printer Load face up in Trays 1 4 Load face down in Trays 5 6 DocuTech 65 DocuPrint 65 Operator Guide DocuTech 65 DocuPrint 65 Paper and other stock Table 3 6 Recommendations for loading special stock slotted holes or rectangles at frequent intervals along the long edge the bind edge Stock Type Common Use Recommendation GBC stock Plastic comb or Load with slotted holes Sameceda strap binding via inboard for example load SEF when the holes are down the long edge Loading with holes on the lead edge LEF or the trail edge LEF is not supported but may work well for some stock depending upon the size and number of the holes and how they affect the sensors in the printer therefore if you intend to use LEF you should run a sample of the stock to confirm its acceptability before running the job Paper and other stock Operator Guide Recommendations for handling loading and storing paper 3 12 Give your paper the proper handling loading and storage Loading and handling Storing Before loading paper unwrap the paper from the moisture resistant wrappings discard the wrapper and insert the pa
19. ck the Power Saver mode e Check to see if the LED light on the monitor is illuminated e Check to see if the LED light on the controller is illuminated e Check to see if the power strip is On and plugged into the wall outlet Reset the circuit breaker Printer The printer will not Check to see if the power cord is Power power On correctly installed Press the white power switch to the On position and then wait 2 minutes Reset the circuit breaker 4 2 DocuTech 65 DocuPrint 65 Operator Guide DocuTech 65 DocuPrint 65 Table 4 1 Troubleshooting tips Problem solving Problem Symptom Recommendation Stock There are repeated handling stock jams or misfeeds in Tray 5 Ensure that the correct stock size is displayed on the Print Services Printer Manager window Remove the stock and reload the tray Do not add stock to the tray when stock is already loaded Instead remove the stock combine the additional stock with the stock from the tray and reload the tray Ensure that there are no more than 50 sheets of 20 Ib stock in the tray fewer if sheets are a heavier weight Ensure that all stock in the tray is identical Ensure that the Edge Guides are adjusted to touch the sides of the stock Check for obstructions at the stock entrance Ensure that the Paper Feed Roll Cartridge is engaged correctly Stock There are repeated handling shut downs from jams in Area 3 o
20. duct overview This chapter will introduce the controller and overview the capabilities of the printer Hardware components DocuTech 65 DocuPrint 65 The main DocuTech 65 DocuPrint 65 components are Controller CPU with external modem CD ROM drive diskette drive monitor keyboard and mouse Printer with internal modem Peripheral components may include e External SCSI Hard Drive External Tape Drive Peripheral components may be contained within a special accessory shelf that is attached to the printer 1 1 Product overview Operator Guide Controller components The main controller components are shown in Figure 1 1 Figure 1 1 Controller components Power CDROM Drive Diskette Drive Power On Off OeO ook a g foso Modem o o o o o o o o o o 0300004A TAH 1 2 DocuTech 65 DocuPrint 65 Operator Guide Product overview Printer components The main components of the printer are shown in Figure 1 2 Figure 1 2 Printer components Tray 5 Bypass Tray for odd size or special stock Top Tray odo DT foo oS Tray 6 High Capacity Paper Trays 1 4 hold many types of Feeder with 3100 sheet stock capacity for main stock 0300005A TAH The following information sources are provided to assist you Power on power off indicator is on the top front of the printer It glows green when on and emits no light when off Labels are affixed at t
21. e Paper Feed Roll Cartridges Dry Ink Toner Cartridge Staple Cartridge Developer Collector Bottle If areplacable item must be changed a message will appear on the controller To replace these units simply follow the instructions provided with each replacement box Also use the box and prepaid return label to return the old unit to Xerox Instructions for replacing the Dry Ink Cartridge are also found inside the front door of the machine Ordering CRUs and other supplies The telephone numbers for placing orders are shown in Table 2 1 Table 2 1 Telephone numbers for orders Type of Order Number to Call Supplies USA 800 822 2200 T amp M Canada English 800 668 0199 Canada French 800 733 9400 T amp M Xerox Europe Contact your local representative CRUs USA 800 821 2797 FSMA only Canada 800 668 0199 Canada Toronto 800 733 9400 T amp M Xerox Europe Contact your local representative 2 14 DocuTech 65 DocuPrint 65 Operator Guide Maintenance Life expectancies and part numbers for CRUs and supplies are listed in Table 2 2 Table 2 2 Life expectancy for CRUs and consumable supplies Item Description and Life Expectancy Part Number Fuser CRU 400K imps hard stop 310K average USA and Canada Note DocuTech 65 DocuPrint 65 ignores the FSMA 109R330 N A hard stop but displays a CRU message T amp M 109R329 XE 65PPM FSMA109R334 65PPM Sold 109R333 DMO Lat
22. e tray guides to change the stock size capability of Tray 6 is provided later in this chapter under the heading Changing the Tray 6 settings The High Capacity Feeder is shown in Figure 1 5 DocuTech 65 DocuPrint 65 Operator Guide Product overview Tray guides and loading paper DocuTech 65 DocuPrint 65 Do not open a tray that is in use a paper jam may result Instead before opening a tray disable the tray in the Printer Manager After loading the paper enable the tray in the Printer Manager Performance capabilities Performance capabilities for various paper types loaded in specific trays are given in the chapter Paper and other stock Loading paper in Trays 1 4 1 Pull out the paper tray Refer to the tray labels as you load the paper neatly in the tray Make sure that the left edge of the paper stack is against the bar that is located on the left hand edge of the tray as shown in the top portion of Figure 1 6 Do not load paper above the maximum fill line Figure 1 6 Loading Trays 1 4 0300009A TAH 2 Ensure that the paper tray edge guides are against the top bottom and side edges of the paper If the paper size is being changed adjust the guides as necessary as shown in the bottom portion of Figure 1 6 3 Push in the paper tray 4 If the Printer Manager programming for the tray does not match the guide settings correct the programming Refer to the DocuSP on line help for information on c
23. ect loading of special stocks is also discussed as well as stock storage requirements Performance information Table 3 1 Table 3 2 Table 3 3 Table 3 4 Table 3 5 DocuTech 65 DocuPrint 65 The following tables list the printer performance expectations for both one sided and two sided printing on paper and on other stock Staple capability for Various Paper Weights Printer Performance for Standard Paper 20 Ib or 75 gsm USA paper size Printer Performance for Standard Paper 80 gsm Xerox Europe paper size Printer performance for Non standard Paper and Other Stock Printer Performance for New and Recycled Plain Paper 3 1 Paper and other stock Operator Guide Paper handling guidelines Paper handling and or image quality performance degradation might occur in the following situations e Lower quality paper Extreme hot and humid or cold and dry environments The size limitation for duplex printing is shown in Figure 3 1 Figure 3 1 Size requirement for duplex printing This edge must be between 6 7 to 18 inches 170 to 457 mm to be printed on both sides duplexed E Feed Direction The dimension of this dge is controlled by the tray 0300019A TAH 3 2 DocuTech 65 DocuPrint 65 Operator Guide Paper and other stock Tray capabilities The trays are shown in Figure 3 2 Figure 3 2 Tray capabilities co DT foo 0300020A TAH Tray 5 The Bypass Tray has a capability of 4 to 12 inches
24. eets of standard weight 20 pound 75 gsm stock If using a heavier stock fill the tray only to the maximum fill line The Bypass Tray has a capability of 4 to 12 inches 102 to 305 mm 5 83 to 18 inches 148 x 457 mm The Bypass Tray can also hold non standard size and weight paper such as transparencies labels covers index and bond paper The Bypass Tray is shown below in Figure 1 4 Figure 1 4 Bypass Tray Tray 5 0300007A TAH DocuTech 65 DocuPrint 65 1 5 Product overview Operator Guide High Capacity feeder tray 6 Reloading Paper The High Capacity Feeder Tray 6 is located under the Bypass Tray and saves you from having to load the other individual paper trays with 8 5 x 11 inch 216 x 279 mm paper often You can load 3100 sheets of 20 pound 75 gsm 8 5 x 11 inch 216 x 279 mm Long Edge Feed LEF paper The High Capacity Feeder can feed only 8 5 x 11 inch 216 x 279 mm or A4 LEF paper and cannot be adjusted to hold any other sizes or orientations Figure 1 5 High Capacity Feeder Tray 6 High Capacity Feeder 0300008A TAH Open the cover and wait for the tray to lower in order to reload paper Fill the tray only to the maximum fill line on the left side of the tray After reloading paper close the cover to raise the tray The High Capacity Feeder can also accommodate 8 5 x 11 inch 216 x 279 mm drilled or long edge paper between 16 to 32 Ib 60 to 120 gsm Detailed information on using th
25. er at least two hours to adjust to its new environment depending on the extent of the change Always set the Edge Guides in the trays to the size of the stock in the tray Otherwise you may experience jams e Avoid dusty environments Dust in the printer can cause paper handling problems Dust in either the printer or the controller can cause electrical problems Avoid placing routing cables where they may be stepped on or damaged or come in contact with liquids or sharp edges Avoid placing routing cables where they could cause tripping hazards This is especially true when the controller is in the standard location on the floor Locate the equipment in a properly lighted area to facilitate operation and service 4 1 Problem solving Operator Guide Solving the problems Recommendations for solving some common problems are listed in Table 4 1 Table 4 1 Troubleshooting tips Problem Symptom Recommendation Controller The printer is not e Check to see if the cable that Printer receiving jobs from connects the controller to the Power the controller or will printer is plugged in correctly Each not go on when end of the cable has a plug that is switched on keyed for correct fit A plug may have been forced inadvertently to make a mismatched connection Look at the keyed patterns of the plugs and make the connections correctly Monitor The monitor screen Move the mouse to recover from Power is bla
26. g not stack the output the Finisher is compiling corectly Check for excessive curl on the prints If curled load fresh stock or turn the curled stock over Stock The Finisher does Use less than 50 sheets of stock if handling not staple the they are heavier than 20 Ib 75 output gsm Check the Print Services Printer Faults window for a fault message indicating no staples Replace the staple cartridge DocuTech 65 DocuPrint 65 Operator Guide Problem solving Calling the Welcome Center DocuTech 65 DocuPrint 65 If you are experiencing difficulty with your printer check the troubleshooting tips shown in Table 4 1 Attempt to solve the problem before contacting the Welcome Center You might be able to resolve the situation quickly If the difficulty persists contact the Xerox Welcome Center The Welcome Center telephone number and other relevant information are conveniently located on the Diagnostics window You can display this window by selecting Diagnostics on the System menu The Welcome Center will want to know the following information The nature of the problem The Printer Serial Number open the printer door look at the top center area of the printer to the left of the red button The Fault Code if any The name and location of your company If the Welcome Center phone number is not displayed on the Diagnostics window use one of the following phone numbers e USA 800 821 2797 Canada 800
27. hanging the programming 1 7 Product overview Operator Guide NOTE For information about how to load specific types of paper or other stock refer to the chapter Paper and other stock Loading paper in the Bypass Tray Tray 5 Insert paper as shown The Bypass Tray extends to accommodate paper that is physically longer than the tray Simply pull out the extension bar Do not load paper above the maximum fill line Loading paper in the High Capacity Feeder Tray 6 To load paper open the cover and wait for the tray to lower When the paper has been loaded close the cover to raise the tray The High Capacity Feeder is shown in Figure 1 7 Figure 1 7 Loading Trays 5 and 6 Insert paper for the Bypass Tray here Pull the Extension Bar to extend the Bypass Tray Insert paper fo High Capacity Feed Tray here 0300010A TAH 1 8 DocuTech 65 DocuPrint 65 Operator Guide Product overview Changing the Tray 6 settings Rear Guide Front Guide DocuTech 65 DocuPrint 65 You can set Tray 6 to hold either A4 or 8 5 x 11 inch paper An example of changing the tray setting from 8 5 x 11 inches to A4 is shown in Figure 1 8 Figure 1 8 Changing the guides from 8 5 x 11 inches to A4 0300022A TAH Starting with the Rear Guide you will adjust the guide to the A4 position Perform the following 1 Slide the black latch down to release the guide 2 Move the guide out over and in into the A4 position
28. he points of need throughout the system They depict information about loading the paper stock Green or Gold colored areas act as markers Gold colored areas typically indicate the handle or levers to push or pull when removing Replaceable Modules or Cartridges Green colored areas are where you clear jams DocuTech 65 DocuPrint 65 1 3 Product overview Operator Guide Paper trays trays 1 4 Paper Trays 1 4 are shown below in Figure 1 3 Figure 1 3 Trays 1 4 Trays 1 through 4 0300006A TAH The Paper Trays hold up to 500 sheets of 20 Ib 75 gsm stock each You can adjust the trays to hold many sizes of paper from 5 5 x 8 5 inches 140 x 216 mm up to 11 x 17 inches 279 x 432 mm or A3 To handle 12 x 18 inch paper a tray must be specially set up If you wish to dedicate a tray permanently to handle this size paper please contact the Xerox Welcome Center Refer to the chapter on Paper and Stock for a listing of acceptable stock and paper sizes orientations and weights NOTE To achieve the maximum copying speed paper should be loaded Long Edge Feed in the paper trays whenever possible DocuTech 65 DocuPrint 65 Operator Guide Product overview Bypass tray tray 5 The Bypass Tray Tray 5 is an additional paper tray designed for quick and easy loading of both standard and non standard paper It can physically extend to accommodate different stock sizes and orientations You can load a maximum of 50 sh
29. in 65PPM 115V FMSA 109R345 65PPM 115V Sold 109R344 65PPM 230V FMSA 109R341 65PPM 230V Sold 109R340 Xerographic CRU Includes one Developer Collector USA and Canada 200K imps hard stop FSMA 113R132 N A Note DocuTech 65 DocuPrint 65 ignores the T amp M 113R131 hard stop but displays a CRU message XE FSMA 113R134 Sold 113R133 DMO Latin FMSA 113R175 Sold 113R174 Paper Feed Roll All paper tray feeders are 100 125K feeds USA and Canada Gariridge GRY FSMA 108R148 N A T amp M N A XE and DMO Latin 108R150 Dry Ink Toner 2 Pack contains 2 cartridges USA Canada and DMO Latin 6 Pack contains 6 cartridges 6R849 for 2 Pack XL 6 Pack contains 6 cartridges 6R821 for 6 Pack Each cartridge yields 21 7K at 6 coverage XE 6R90252 for 6 Pack Staple Cartridge Each cartridge contains 5K staples World wide 3 Pack contains 3 cartridges 108R53 for 3 Pack DocuTech 65 DocuPrint 65 2 15 Maintenance Operator Guide When placing orders give the representative the following information Your Xerox customer number e Your system model name and number Adescription of the item e The quantity of the item Dry Ink Toner usage and Dry Ink Low message Dry ink toner usage is related to the amount of area that needs to be printed covered The greater the area of coverage the more dry ink used for example a typical office memo would have these approximate values text only 6 area co
30. in Table 3 3 Table 3 3 Printer performance for standard paper 80 gsm Xerox Europe Rating Tray Tray Size Feed 1 4 5 Tray 6 Note A3 297 x 420 mm 11 7 x 16 54 in SEF X A4 210 x 279 mm 8 27 x 11 69 in LEF SEF o o X A4 Cover 223 x 279 mm 8 78 x 11 69 in LEF o o X SEF o o X A5 148 x 210 mm 5 83 x 8 27 in LEF X o X a SEF o o X A6 105 x 148 mm 4 13 x 5 83 in SEF X o X a b B4 257 x 364 mm 10 12 x 14 3 in SEF X B5 182 x 257 mm 7 17 x 10 12 in LEF X o X SEF X b B6 128 5 x 182 mm 5 06 x 7 17 in SEF X o X b Foolscap 215 x 330 mm 8 5 x 13 in SEF o o X 220 x 330 mm 8 66 x 13 in SEF o o X Spanish Sp Folio 216 x 315 mm 8 46 x 12 4 in SEF o o X 3 7 Paper and other stock Operator Guide The printer performance for non standard paper and other types of stock is shown in Table 3 4 You may run the stock if you follow the guidelines in the table and if the dimensions of the stock are within the size limits previously discussed for standard paper Table 3 4 Printer performance for non standard paper and other stocks Throughput material Rating Note Letterhead n d e Pre printed forms s d Pre drilled pre punched holes standard s d locations Coated paper 0 0 g Mylar reinforced LEF Mylar on long edge o SEF X Transparencies Clear plain o ij Non removal white str
31. ing conditions occur disconnect the power cable from the power socket immediately and contact an authorized Xerox Service Representative to correct the problem e The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed Awall panel circuit breaker fuse or other safety device has been tripped Liquid is spilled into the equipment The equipment is exposed to water damage or flood Any part of the equipment is physically damaged DocuTech 65 DocuPrint 65 Operator Guide Printer faults Maintenance Occasionally a fault will occur at the printer that may prevent you from using the printer such as Out of Paper e Low Dry Ink Module Cartridge end of life e Paper Jam NOTE For detailed information on the Customer Replaceable Units refer to the DocuTech 65 DocuPrint 65 Operator Guide and the DocuSP Help Clearing printer faults Paper jams DocuTech 65 DocuPrint 65 Instructions for clearing faults will be displayed on the controller Simply follow the instructions NOTE For detailed information on clearing the printer faults refer to the Xerox Document Services Platform Series Problem Solving Guide and the DocuSP Help When a paper jam occurs the controller automatically displays a fault window that lists individual faults If you choose to display additional information about a given fault the system will then display instructions or graphics that show the
32. ipe o i d Removable stripe LEF o i d SEF x Paper backed X Labels LEF o d j SEF X GBC brand pre punched Sameceda Place in the inboard position edge with holes is toward the rear of the printer A Never tear type o Drafting film o Perforated parallel to the feed direction o h perpendicular to the feed direction o h Tabs a d Carbonless X f Textured papers X k Smooth cover index stock o Window stock X 3 8 DocuTech 65 DocuPrint 65 Operator Guide Paper and other stock The printer performance for new and recycled 8 5 x 11 inches 216 to 279 mm or A4 paper for various weights is shown in Table 3 5 Table 3 5 Printer performance for new and recycled plain paper Paper Weight Throughput Material 8 5 x 11 in or A4 Rating Note Less than 16 Ib or 61 gsm X Between 16 20 Ib or 61 75 gsm o Between 20 32 Ib or 75 120 gsm Between 32 110 index Ib or 120 203 gsm o Greater than 110 index Ib or 203 gsm X Recommendations for loading special stock DocuTech 65 DocuPrint 65 The common uses and the special reguirements for the variety of stock types that the printer can accommodate are shown in Table 3 6 Table 3 6 Recommendations for loading special stock Stock Type Common Use Recommendation Hole punched Ringed binders Use long edge feed paper for best imaging speed removal such as order forms and receipts 3 or4 holes
33. itch off the monitor 9 Disconnect the cables to any peripheral equipment 2 7 Maintenance Operator Guide CAUTION When the power on standby switch is in stand by and the AC power cord remains connected to a power receptacle AC voltage is present in the power supply 10 If the equipment will be serviced or moved disconnect the AC power cord from the AC receptacle Emergency power off procedures Controller Power Off Printer power off Controller or Printer Emergency 2 8 Conditions An emergency power off procedure may be used when the power must be switched off immediately CAUTION The controller emergency power off procedure may corrupt the DocuSP software This method should only be used in an emergency To power off the system in an emergency use any of the following methods Switch off the controller power switch on the front of the controller e Onthe DocuSP Print Services the System menu select the option for Immediate Shutdown e Pull the controller power cord from its receptacle To power off the printer in an emergency use any of the following methods Press the red button on the printer e Pull the printer power cord from the power receptacle An emergency power off of the printer will not corrupt the DocuSP system software However you will need to enter Reset at the OK prompt if the controller displays the OK prompt For the printer or the controller if any of the follow
34. n shown in Figure 2 4 2 Press the button 3 Confirm that the power on power off indicator is colorless DocuTech 65 DocuPrint 65 2 5 Maintenance Operator Guide Figure 2 4 Printer power off red button Pg S 0300014A TAH After the Red Button is used the printer will take longer to reboot 2 6 DocuTech 65 DocuPrint 65 Operator Guide Maintenance Controller power off DocuTech 65 DocuPrint 65 The controller power off button is shown in Figure 2 5 The LED light is out when the controller power is off To power off the controller 1 Notify the job submitters that the controller is about to be powered off 2 Back up system files and data CAUTION Before switching off the controller exit any applications that are running and shut down the DocuSP Print Services using the Shutdown option so that you do not lose any data 3 On the Print Services System menus select the Shutdown option Shutdown also powers off the printer 4 Answer the confirmation prompt If there are jobs still being processed the system will request confirmation before starting the shutdown 5 Wait for the OK prompt then press the controller power off button Figure 2 5 Controller power off button and LED LED i OFF BUTTON 03000037A TAH 6 Verify that the controller front panel LED is off and that the controller fans are not spinning 7 Switch off external devices or any peripherals 8 Sw
35. nical Centre PO Box 17 Bessemer Road Welwyn Garden City Herts AL7 1HE England DocuTech 65 DocuPrint 65 Operator Guide DocuTech 65 DocuPrint 65 Safety notes WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WARNING This system is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certification Please contact your local Xerox Europe representative for a list of approved accessories Shielded cables must be used with this equipment to maintain complacence with the EMC Directive 89 336 EEC This equipment is not primarily intended for use in a domestic environment WARNING In order to allow this equipment to operate in proximity to industrial scientific and medical ISM equipment the external radiation from the ISM equipment may have to be limited or special mitigation measures taken Safety notes Operator Guide Electricity at Work Regulation UK The Electricity at Work Regulation applies only to England and Wales The Regulation The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990 This 1989 Regulation places a duty on all employers and self employed
36. o not make electrical or mechanical modifications to the equipment Use the power cable that is supplied with your controller Do not use an extension cord or remove or modify the power cord plug If the plug must be changed a qualified electrician must install the plug correctly on the power cord Plug the power cable directly into a correctly grounded electrical outlet or into the power strip that is connected to this outlet If you are not sure whether or not the outlet is correctly grounded consult a qualified electrician Do not use an adapter to connect the controller to an electrical outlet that lacks a ground connection terminal The power switch functions as a standby type of device only The power cord serves as the primary disconnect device for the system Do not push objects into slots or openings on the equipment Electrical shock or fire may result Do not obstruct ventilation openings These openings prevent overheating of the controller DocuTech 65 DocuPrint 65 Operator Guide Safety notes Printer power on off indicator A power on power off indicator shows the state of the power for the printer This indicator is located on the top front of the printer and has a rectangular shape This indicator glows green when printer power is on and emits no light is colorless when the printer power is off When you need to determine whether the printer power is on or off view the power on power off indicator
37. oad to be connected to a telephone loop that is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100 For service in Canada call 800 939 3769 iv DocuTech 65 DocuPrint 65 Operator Guide Introduction Electromagnetic comparability United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme N
38. on of your printer follow these safety guidelines at all times Always connect equipment to a correctly grounded power outlet If in doubt have the outlet checked by a qualified electrician Always follow all warnings and instructions that are marked on or are supplied with the equipment Always exercise care when moving or relocating the equipment Please contact your local Xerox Service Department to arrange relocation of the printer to a location outside of your building Always locate the printer on a solid support surface not on plush carpet that has adequate strength to support the weight of the printer Always locate the printer in an area that has adequate ventilation and room for servicing Refer to the space requirements in the DocuTech 65 DocuPrint 65 Installation Planning Guide Always use materials and supplies that are specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance and possibly a hazardous situation To ensure the continued safe operation of your printer Never use an adapter plug to connect equipment to a power source that lacks a ground connection terminal Never obstruct ventilation openings They are provided to prevent overheating Never push objects of any kind into the ventilation openings Never attempt any maintenance function that is not specifically described in the DocuTech 65 DocuPrint 65 documentation Never remove any covers or guards
39. or or your job involves some programming or systems administration tasks as well as operating the DocuTech 65 DocuPrint 65 system use the on line help system and the other documents in the Xerox Document Services Platform Series to supplement the information in the DocuTech 65 DocuPrint 65 Operator Guide Users should have an understanding of the operations of the DocuSP controller and be familiar with Solaris and basic UNIX commands Before using this Guide become familiar with its contents and conventions Powering down the system DocuTech 65 DocuPrint 65 If it is necessary to power down the system refer to the section entitled Power off procedures located in the Maintenance chapter of this Operator Guide Never switch off the printer power switch or the circuit breakers except in the case of an emergency or unless you are instructed to do so by this Operator Guide Introduction Operator Guide Contents This section lists the contents of this guide Introduction gives a basic overview of the Operator Guide and its contents It also contains information on requirements and certifications required by USA and Canadian regulations e Safety Notes explains the various symbols Cautions and Warnings pertaining to the safe use and operation of the DocuTech 65 DocuPrint 65 systems It also contains information on requirements and certifications required by the European Union Declaration of Conformity and The UK Electricity
40. per in the tray If it is special stock such as punched paper follow the orientation label on the tray or the recommendations in Tables 3 4 and 3 6 of this chapter Fanning the paper edges is not required but may be beneficial with certain stocks in dry environments Damaged curled or damp paper can cause jams and image quality problems Follow these simple rules for storing paper Store paper in dry conditions away from extreme heat or cold such as radiators or open windows Lay the paper flat on a shelf or pallet above floor level e If possible leave the paper wrapped and boxed until you are ready to use it otherwise re wrap partly used packages of paper NOTE Paper stored in extremely humid environments for example left in a printer over an extended period of time may have to be replaced with fresh stock in order to ensure optimal feeding and image quality DocuTech 65 DocuPrint 65 4 Problem solving This chapter will assist you in avoiding problems and solving those that may occur It also provides information on how to contact the Welcome Center Avoiding the problems DocuTech 65 DocuPrint 65 A variety of situations can affect the quality of the printer output For optimal performance follow these guidelines e Do not locate the printer in direct sunlight or near a heat source such as a radiator Avoid sudden changes in the environment surrounding the printer When a change occurs allow the print
41. persons to ensure the electrical systems in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practical danger This includes ensuring all electrical equipment connected to such electrical systems are safely constructed maintained and operated All Xerox equipment have been designed to exacting safety standards They have all undergone a variety of stringent safety tests including earth bond insulation resistance and electrical strength tests Xerox Europe manufacturing plants have been awarded ISO 9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox Europe Technical Centre for advice prior to any test implementation The address of the Xerox Technical Centre is provided in the previous section European Union declaration of conformity Xerox equipment should however be properly and regularly serviced and maintained at all times x DocuTech 65 DocuPrint 65 Operator Guide Safety notes Check your understanding Question Answer Question Answer Question Answer Question Answer DocuTech 65 DocuPrint 65 Please review the questions and answer
42. r the prints show an unexpected image shift when feeding from Tray 5 Remove the stock and reload the tray Ensure that there are no more than 50 sheets of 20 Ib stock in the tray fewer if sheets are a heavier weight After tray is reloaded confirm the stock attributes especially the size on the Printer Manager window Ensure that the stock is correctly programmed Adjust the Edge Guides to touch the sides of the stock Problem solving Table 4 1 Troubleshooting tips Operator Guide Problem Symptom Recommendation Stock There are jams handling inside the printer Check the paper path for obstruction Make sure that the Area 2 Lever is in the correct position down Flip the stock over in the tray Check the tray Edge Guides to see if they are against the edges of the stock Check that the Printer Manager window is displaying the correct size for the stock in use Load fresh stock Stock The stock curls up handling or down Load the stock seam side up in the trays Load the stock seam side down in the High Capacity Feeder and in the Bypass Tray The seam refers to the side of a ream of stock that has a split in the wrapping It may also be referred to as arrow side first Load non standard stock in the Bypass Tray If the stock curls excessively flip it over in the tray Stock The Finisher does Do not remove stapled sets while handlin
43. rather than the message pane on the DocuSP Print Services main window Under some conditions the main window may not accurately indicate the state of the printer The printer power on off indicator is shown in Figure 3 Figure 3 Power on off indicator 0300099A TAH DocuTech 65 DocuPrint 65 XV Safety notes Operator Guide Printer or controller emergency power off If any of the following conditions occur turn off the equipment immediately and disconnect the power cable from the electrical outlet Contact an authorized Xerox Service Representative to correct the problem The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is spilled into the equipment The equipment is exposed to water damage or flood Any part of the equipment is physically damaged NOTE Theonly method to remove all power from the printer is to disconnect the power cable from the electrical outlet Printer ozone information This product produces ozone during normal operation The ozone produced is dependent on print volume and is heavier than air Install the system in a well ventilated room with the minimum cubic requirements size listed below Providing the correct environmental parameter will ensure that the concentration levels meet safe limits The minimum cubic volume requirement is 1 765 cubic feet
44. ray and cannot be stapled c Requires a Xerox technical specialist to permanently set up any of the trays 1 4 to handle 12 x 18 inch 805 x 457 mm paper After any one of these trays is set up to handle this size it cannot run other sizes Tray 5 however can be used without any special set up intervention from Xerox d For the correct paper loading orientation refer to the paper tray label or to Table 3 6 e Embossed letterhead may cause degraded paper handling and possibly minor image deletion defects near the embossed area on either side of the paper f Although the carbonless paper might feed through the printer the fusing process is likely to cause dry ink contamination on subsequent pages or jobs g Performance is highly dependent on the quality of the coated paper Frequent use of coated papers especially lower quality papers might cause increased contamination in the printer which could degrade the paper handling capability and the image quality performance for all papers h Image deletion defects might occur near the perforation especially if the perforation is parallel to the feed direction i Two sided printing duplex should not be selected when this stock is used j It is recommend that only Bypass Tray Tray 5 is used for this stock k Blank or preprinted covers are acceptable Cannot print on textured cover stock The 110 Ib index stock 203 gsm and the 65 Ib cover stock 244 gsm are both
45. rds However like all electrical equipment they have to be regularly serviced and maintained by competent persons Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards If you would like your Xerox equipment to be serviced and maintained to such high standards please contact your local Xerox Europe Customer Service Organization They will be pleased to assist you xi Safety notes Question Answer Question Answer Question Answer Operator Guide Does the Xerox equipment in my premises comply with the Electricity at Work Regulations All employers and self employed persons must ensure that the electrical systems in their premises are safe This will include ensuring Xerox equipment in such premises is safe Xerox Europe s Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Europe Customer Service Organization THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS Please contact the Xerox Europe Customer Service Organization for further information THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH PERSONAL INJURY AND OR DAMAGE TO PROPERTY would like to carry out my own safety tests on the Xerox temperament in my premises You may of course
46. reas 5a and 5b Figure 2 7 Finisher area 0300016A TAH Maintenance 2 12 Area 7 Operator Guide To access Area 7 you need to open the High Capacity Feeder Tray 6 and Bypass Tray Tray 5 areas The High Capacity Feeder and the Bypass Tray are shown in Figure 2 8 Lift and pull the top cover of the Bypass Tray to access area 7a Figure 2 8 Access to area 7 0300017A TAH DocuTech 65 DocuPrint 65 Operator Guide Maintenance Replaceable units and supplies The printer is designed to allow the customer to change major components such as the Xerographic Module the Fuser Module the Dry Ink Cartridge Toner or the Feed Roll Cartridges without having to initiate a service call These and other replaceable supplies are shown in Figure 2 9 Figure 2 9 Location of CRUs and supplies 5 0300018A TAH 1 Ink Cartridge Toner Cartridge a consumable supply Fuser Module a Customer Replaceable Unit CRU Xerographic Module a Customer Replaceable Unit CRU 159 UNS Paper Feed Roll Cartridge 1 per paper tray including trays 5 and 6 a Customer Replaceable Unit CRU 5 Developer Collector Bottle included as part of the Xerographic Module a consumable supply 6 Staple Cartridges behind the Finisher door a consumable supply DocuTech 65 DocuPrint 65 2 13 Maintenance Operator Guide Replaceable items The following components are replaceable The Xerographic Module The Fuser Module Th
47. required actions After the jam is cleared follow any additional displayed instructions If the jam occurred in the middle of your job the printer will automatically recover and reprint the sheets that were jammed NOTE When removing jammed sheets from the printer use the green handles and knobs The jam clearance areas are shown in Figure 2 6 2 9 Maintenance Operator Guide Figure 2 6 Jam clearance areas 0300015A TAH Area 1 Sheets may be left in this area when jams occur Area 2 The Lift Handle The printer is programmed to circulate paper to this area in the event of a jam Raise the handle to clear this area Do not move the handle to the left Ensure that the handle is fully locked by lowering it before closing the Front Door or the handle may be blocked or damaged Area 3 The Fuser area This area includes areas 3b 3c and 3d Access these areas by pulling the green handle Area 3a Look beneath the label to find the sheet Do not push down or lift up on the label Area 3e Open the top 2 trays to access this area Look for dropped sheets in the areas to the right of and below Trays 3 and 4 Area 4 The Duplex area Look for sheets on top of the open space 2 10 DocuTech 65 DocuPrint 65 Operator Guide Area 5 DocuTech 65 DocuPrint 65 Maintenance To access Areas 5 5a and 5b you need to open the Finisher area The Finisher area is shown in Figure 2 7 Lift and pull Handle 5 to get access to paper in a
48. s s ads doce 00 RR I C RC sae Roe 1 1 Hardware components as dle E ete ERE Ed uta 1 1 Controller components 22222 be 848 etes bane be bass 1 2 Printer components 243 Lee siete Bae Rod Rome oe entes 5 1 3 Paper trays trays 1 4 noon cs ew Yee eq ere Y 1 4 Bypass tray tray 5 dates qu aep etae Des Sd be pres 1 5 High Capacity feeder tray 6 annaa aana 1 6 Tray guides and loading paper 1 7 Changing the Tray 6 settings cee eee 1 9 DocuTech 65 DocuPrint 65 1 Table of contents Operator Guide FINISNC 2 223 250 5 nett eileen tte cae ee eee ee eats 1 11 Unloading the Stacker during printing 1 13 Peripheral hardware components 1 14 Controller software 2 22 sene px RAEE ERE oie nde ena qos 1 15 Modems tet LE 1 15 2 Maintenance zs him dE 0 Ada a ar Roe Cow eee he Ra n ho 2 1 Power on procedures eei REESE I TRAE RARE EE 2 1 Controller power on procedure 2 2 Printer power on procedure 2 3 Power off procedures aud d eee DI p deer ae hh bee ws ais 2 4 Printer power off cus 5 69 EET ITO ete EG NG VA Ad cte 2 4 Controller power off 4 1 0355 d eR YR Ae ede 2 7 Emergency power off procedures aaan 2 8 Printer fauls ie ne an rae at a n a aa Were bola Bd m u ena NE 2 9 Clearing printer faults 000 c eee eee eee 2 9 Paperjam Scien er Sg beatae ee eae oie et eae chee 2 9 Replaceable units and supplies ccc ee eee 2 13
49. s that follow to ensure that you understand the Electricity at Work Regulation in England and Wales What is the Electricity at Work Regulation The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practicable danger This includes ensuring all electrical products connected to such electrical systems are safely constructed maintained and operated Does Xerox Europe comply with the Electricity at Work Regulation The regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are effectively safe This regulation does not impose on amongst others manufacturers or suppliers of such electrical systems However rest assured that all Xerox equipment which Xerox Europe and its authorized distributors supply to customers conform with all the relevant safety legislation and standards Is Xerox equipment safe All Xerox equipment supplied by Xerox Europe and their authorized distributors conform to all relevant safety legislation and standards Is the Xerox equipment in my premises safe All Xerox equipment supplied by Xerox Europe and their authorized distributors conform to all relevant safety legislation and standa
50. se the following procedure 1 ao RON Press the Finisher button Wait for the printer to finish producing the set being printed Wait while the Stacker Tray is automatically lowered Unload the Stacker Tray Press the Finisher button again to continue operations Product overview Operator Guide Peripheral hardware components You may have peripheral components such as an External SCSI Hard Drive and an External Tape Drive on a special accessory shelf as shown in Figure 1 10 Figure 1 10 Special accessory shelf 0300100A TAH DocuTech 65 DocuPrint 65 Operator Guide Product overview Controller software Modems DocuTech 65 DocuPrint 65 The controller runs the DocuSP Print Services software This software gives the printer operator the ability to manage the jobs and the printer For detailed information on how to use the DocuSP Print Services software refer to the DocuSP on line Help The controller has an external modem that is on or off according to the site requirements for this modem or as needed by Xerox service The printer has an internal modem that is normally on to enable the Sixth Sense diagnostics feature or as needed by Xerox service Product overview Operator Guide 1 16 DocuTech 65 DocuPrint 65 2 Maintenance Your Xerox DocuTech 65 DocuPrint 65 system is designed to maximize printer performance This includes using a short paper path in order to reduce jams and Customer Replaceable
51. switch is shown in Figure 2 2 Because this switch rocks back to its center position each time it is pressed in either direction you cannot determine whether the printer is on by looking at the switch position To power on the printer 1 Locate the white on off switch on the right side of the printer 2 Press the switch toward the back of the printer 3 Confirm that the power on power off indicator glows green Figure 2 2 Printer power on 0300012A TAH After powering on jobs will not print until the Fuser is ready and the network connections are established The system is usually ready for network printing within 7 minutes DocuTech 65 DocuPrint 65 2 3 Maintenance Operator Guide Power off procedures You can power off only the printer and allow the controller to keep on processing jobs or you can power off both the printer and the controller Printer power off Preferred Method Alternate Method When the printer power is off the power on power off indicator does not emit light it is colorless Under normal operating conditions the printer should be powered off using the DocuSP Print Services on the controller rather than by pressing the printer on off switch Printer power off from the controller You can power off the printer from two different DocuSP Print Services menus and still allow the controller to continue processing jobs To power off the printer 1 Display the System or the Printer menu
52. taple capability for other stock weights is shown in Table 3 1 Table 3 1 Staple capability for various paper weights Weight Maximum Number of Stapled Sheets 20 Ib 75 gsm 50 24 b or 90 gsm 44 32 Ib or 120 gsm 33 65 Ib or 244 gsm Cover to 22 110 or 203 gsm Index When the Top Tray of the Finisher is used Short edge feed SEF sheets less than 6 7 inches 170 mm long in the feed direction or 8 inches 203 mm long in the cross feed direction will go to the Top Tray rather than to the Stacker During certain jam or error conditions purged sheets to be discarded are also sent to the Top Tray DocuTech 65 DocuPrint 65 Operator Guide Paper and other stock Performance tables Symbols Characters DocuTech 65 DocuPrint 65 In the printer performance tables various symbols and characters are used to convey information The following symbols in the Rating column of a table represent the expected paper handling and image quality performance in typical operating environments Best performance o Good performance o Fair Good performance x Not recommended Exceeds design specifications Unacceptable performance is likely Indicates the same performance as shown in Tables 3 2 and 3 3 for the corresponding paper sizes The following characters in the Note column of a table provide additional information a Cannot be duplexed b The output will go to the Top T
53. that are fastened with screws There are no operator serviceable areas within these covers Never locate the printer near a radiator or any other heat source Never override or cheat any of the electrical or mechanical interlock devices Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the power outlet and call the Xerox Welcome Center DocuTech 65 DocuPrint 65 Operator Guide Additional information USA Additional information Europe DocuTech 65 DocuPrint 65 Safety notes Your Xerox DocuTech 65 DocuPrint 65 printer is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorized alteration that includes the addition of new functions or the connection of external devices may invalidate this certification Please contact your local Xerox representative or the Xerox Welcome Center for a list of approved accessories Welcome Center phone numbers e USA 800 821 2797 Canada 800 939 3769 e Europe local Welcome Center If you need any additional safety information concerning the equipment or the Xerox supplied materials please contact the Xerox Welcome Centre If you need any additional safety information concerning the equipment or the Xerox supplied materials you may call the following number 01707 353434 XIX Safety notes Operator Guide XX DocuTech 65 DocuPrint 65 1 Pro
54. uirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage of the total l
55. verage asolid area of 1 x 2 inches 25 x 51 mm 8 area coverage e asolid area of 1 25 x 7 5 inches 32 x 191mm that is 8 75 of the memo area 1596 area coverage Table 2 3 shows the dry ink usage and area coverage For example at 696 area coverage the system will produce approximately 21 700 prints This information will help you estimate how long it will be before the system displays a dry ink low message Table 2 3 Dry ink toner usage and area coverage Dry ink is low 2 16 message PRINTSPER PRINTSPER CARTON CARTON AREA PRINTSPER 2 PACK 6 PACK COVERAGE CARTRIDGE 6R849 6R821 496 30 400 60 800 182 400 5 25 000 50 000 150 000 6 21 700 43 400 130 200 796 19 100 38 200 114 600 8 17 100 34 200 102 600 9 15 400 30 800 92 400 10 14 000 28 200 84 600 15 9 700 19 400 58 200 After the system displays a dry ink is low message it can print approximately 2000 additional prints at 6 area coverage This means that a system printing at 6 area coverage with approximately 21 700 prints per cartridge will display a dry ink is low message at about 19 700 prints DocuTech 65 DocuPrint 65 3 Paper and other stock Your printer can process a variety of paper and other stock to accommodate your needs This chapter contains information about the stock you can use in the printer and how you can expect it to perform Stapling guidelines and the corr
56. ymbols are used on the printer and in the documentation The symbol on the printer that indicates a hot surface is shown in Figure 1 Figure 1 Hot surface symbol gt 1 BE Another symbol that indicates a heated surface is shown in Figure 2 Figure 2 Heated surface symbol AN vii Safety notes Operator Guide WARNING Warnings indicate possible serious personal injury if you do not strictly follow the practice procedure condition or statement that follows the WARNING CAUTION Cautions indicate that possible system damage or data loss will occur if you do not carefully follow the practice procedure condition or statement that follows the CAUTION European Union declaration of conformity viii Approvals and certification The CE marking applied to this product symbolizes Xerox Europe Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated below January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox Europe representative or by contacting Xerox Europe Product Safety Xerox Europe Tech

Xerox DOCUTECH 65 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents