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Xerox DocuPrint N2125 User's Manual

1. 1 Simplex orientation 2 Duplex orientation Chapter 2 Loading Print Media 2 9 Loading Paper While pressing the right side guide and lifting gently adjust the guides to the paper width E To avoid paper jams or incorrect paper size sensing make sure the side guides are properly seated 9 Gently squeeze the length guide and while lifting gently adjust it to the length of the paper To avoid paper jams or incorrect paper size sensing make sure the length guide stopper is firmly seated in the floor of the tray Also make sure the paper is under the retaining clip on the length guide 1 0 Hold the tray with both hands at the left and right and line it up with the printer 1 1 Insert the tray completely into the printer Make sure it is properly seated 2 10 User Guide Loading Paper Multi Bypass Feeder 1 Open the multi bypass feeder by pulling the latch at the top center To prevent possible damage to the multi bypass feeder do not exert strong pressure on it or place any heavy objects on it 2 For large size paper A4 Letter etc pull out the tray extension from the recessed area in the middle of the cover 3 Adjust the paper guide to fit the media you intend to use E To prevent possible jams be sure to adjust the
2. 1 SEF Short Edge Feed 1 Simplex one sided printing only CUS Define as custom size see Table 2 2 on page 2 5 2 Maximum capacity 75 g m paper stock Capacity is reduced for heavier thicker stock 2 4 User Guide Table 2 2 Acceptable Custom Sizes Selecting Print Media 550 Sheet Tray Multi Tray 1 Tray 2 Bypass Envelope Standard Offset Catch Tray 3 Feeder Feeder Bin Face Up Bin Tray Simplex Width 98 4 215 9 mm 76 2 215 9 mm 98 4 178 0 mm 76 2 215 9 mm 76 2 215 9mm 98 4 215 9 mm 3 875 8 5 in 3 0 8 5 in 3 875 7 0 in 3 0 8 5 in 3 0 8 5 in 3 875 8 5 in Length 148 355 6 mm 127 355 6 mm 148 254 mm 127 355 6 mm 127 355 6mm_ 148 355 6 mm 5 83 14 0 in 5 0 14 0 in 5 83 10 0 in 5 0 14 0 in 5 0 14 0 in 5 83 14 0 in Duplex Width 182 215 9 mm 182 215 9 mm Same as Simplex 7 17 8 5 in 7 17 8 5 in Length 257 355 6mm 257 355 6 mm Same as Simplex 10 12 14 0 in 10 12 14 0 in Chapter 2 Loading Print Media 2 5 Storing Paper Storing Paper Print quality is optimized when paper and other print media are properly stored Proper storage ensures optimum print quality and trouble free printer operation e Store the paper on a flat surface in a relatively low humidity environment e Avoid storing paper in such a way as to cause wrinkling bending curling etc e Do not unwrap paper until you are ready to use it and rewrap
3. Trays 1 2 and 3 all have automatic paper size sensing low paper sensing and no paper sensing The envelope feeder and multi bypass feeder have paper out sensing Refer to Chapter 2 Loading Print Media for instructions on loading the trays Chapter 1 Getting to Know Your Printer 1 3 Printer Features Output Destinations e The standard output bin holds up to 500 sheets and receives output face down It has bin full detection The optional face up bin holds up to 100 sheets and receives output face up at the rear of the printer e The optional offset catch tray holds up to 500 sheets and receives output face down It has offset capability as described in the section Offsetting Output page 3 61 and bin full detection Duplex Printing A duplex option is available for your printer which enables duplex two sided printing on specific media types and sizes For information on supported media refer to Table 2 1 on page 2 4 For information on printing duplex refer to the section Duplex Printing page 3 62 1 4 4 User Guide Connectivity Printer Features Your printer may contain the following standard interfaces for connecting to a host computer or network depending on whether or not the printer is network capable Standard Interface Netwom Base Printer Printer IEEE 1284 Parallel X X Universal Serial Bus USB X X 10 100baseTx Ethernet X n a The following optional in
4. Network Laser Printer Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as Styles templates icons screen displays looks etc Printed in the United States of America XEROX and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation Other company trademarks are also acknowledged PCL is a trademark of the Hewlett Packard Company MS MS DOS Windows NT Microsoft LAN Manager Windows 95 and Windows 98 are trademarks of Microsoft Corporation Adobe and PostScript are trademarks of Adobe Systems Inc TrueType is a trademark of Apple Computer Inc OS 2 is a trademark of International Business Machines Corporation SunOS and Solaris are trademarks of Sun Corporation This printer contains an emulation of the Hewlett Packard PCL 5e and PCL 6 command language recognizes HP PCL 5e and PCL 6 commands and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products This product includes an implementation of LZW licensed under U S Patent 4 558 302 Changes are periodically made to this document Technical updates will be included in subsequent editions 2000 by Xerox Corporation All rights
5. Print Colored Text to Black This option determines how the driver will print any colored text in the document If enabled the driver renders all text into black no matter what color it appears on the screen Otherwise the driver renders colored text in different shades of gray the default setting TrueType Options Allows you to select options associated with the use and printing of TrueType fonts The options are Download as TrueType the default The whole character set for each TrueType font contained on the page is sent down to the printer in an outline form Use this option if the document uses only a small number of TrueType fonts and you wish to optimize text printing performance Download as Bit Image Each TrueType character will be sent as an individual bitmap download font on a least recently used basis As the printer driver builds up the page new font bitmaps are sent down When a character is used again the bitmap is automatically selected from the one previously downloaded to printer memory From the memory setting the driver monitors the amount of available memory to determine when to delete font bitmaps that have not been used for some time Chapter 3 Printing 3 17 Using the PCL Driver e Download as Graphics and Device Fonts This option is useful if you want to print graphic images over TrueType text TrueType text is always sent to the printer last so it will always appear on top of any graphic
6. Letter size paper Dimensions e 2 4 Supported trays bins e 2 4 M Maintenance Kit e 4 6 Memory Upgrade C 4 Menu Map Printing 3 60 Mirror images e 3 31 Monarch size envelopes Dimensions 2 4 Supported trays bins 2 4 Multi bypass feeder Capacity e 2 4 Location 1 7 Paper loading 2 11 gt 2 12 Paper sizes supported e 2 4 2 5 N Negative images 3 31 O Offset Catch Tray Capacity 2 4 Description C 3 Location 1 9 Paper sizes supported 2 4 2 5 Using e 3 61 Offsetting output e 3 61 Overlays e 3 21 P Page Description Languages e 1 6 Page overlays e 3 21 Paper Jams See Paper jams Selecting for use 2 2 Sizes supported Envelope Feeder 2 4 2 5 Face up bin 2 4 2 5 Multi bypass feeder e 2 4 2 5 Offset Catch Tray e 2 4 2 5 Standard output bin 2 4 2 5 Tray 1 e 2 4 2 5 Tray 2 e 2 4 2 5 Tray 3 2 4 2 5 550 sheet feeder e 2 4 2 5 Unacceptable for use 2 3 Weights supported e 2 2 Paper amount indicator Location 1 7 Paper jams e 5 5 gt 5 24 Causes e 5 5 Clearing 5 5 5 24 Control Panel messages 5 6 Paper loading 2 7 gt 2 13 Envelope Feeder e 2 13 Multi bypass feeder e 2 11 gt 2 12 Tray 1 2 7 gt 2 10 Tray 2 2 7 gt 2 10 Tray 3 2 7 gt 2 10 550 sheet feeder 2 7 gt 2 10 Paper orientation Envelope Feeder e 2 13 Multi bypass feeder 2 12 Tray 1 e 2 9 Tray 2 e 2 9 Tray 3 2 9 550 sheet feeder e 2 9 Paper output e 1 4
7. Menu Items Description Language Sets the language used for Control Panel display messages and generated reports Paper Size Sets the default paper size used in PostScript and PCL Paper Type Sets the default paper type used in PostScript and PCL Page Policy Allows the printer to automatically select an alternate paper size and or type if the requested size and or type is not loaded Policy Timeout Directs the printer as to how long to wait before taking the action defined by the setting of the Page Policy item Print Quantity Sets multiple copies of each page not collated sets Duplex Sets the default duplex printing for PostScript and PCL jobs and appears only when the optional duplex unit is installed Draft Mode Sets the default reduced toner mode for draft printing functions only if Resolution is set to 600x600 and XIE is set to Off Edge to Edge Sets the default edge to edge printing in PCL XIE Sets the default Xerox Image Enhancement resolution mode Resolution Sets the default resolution for PCL and PostScript jobs Table 3 6 Page 5 of 14 3 48 User Guide Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description System Menu continued Output Timeout Output Offset Output Dest Print PS Errors Power Saver Defaults Determines how many seconds the system will wait after a bin is filled before directing output to an alternate bin availabl
8. PCL emulation Description 3 4 Features 3 6 Using 3 8 gt 3 21 PostScript Description e 3 5 Features 3 6 Using 3 22 gt 3 37 Duplex module Description e C 3 Location e 1 9 Duplex printing 1 4 PCL driver e 3 11 PostScript driver 3 24 E Envelope Feeder Capacity 2 4 Description e C 3 Envelope sizes supported e 2 4 2 5 Location 1 9 Paper loading e 2 13 Envelopes Loading Envelope Feeder e 2 13 Multi bypass feeder 2 11 2 12 Tray 1 2 7 2 10 Tray 2 2 7 2 10 Tray 3 2 7 gt 2 10 550 sheet feeder 2 7 2 10 Orientation Envelope Feeder e 2 13 Multi bypass feeder e 2 12 Tray 1 e 2 9 Tray 2 e 2 9 User Guide Tray 3 2 9 550 sheet feeder 2 9 Ethernet 10Base2 Card Description C 3 Executive size paper Dimensions 2 4 Supported trays bins e 2 4 F Face up bin Capacity e 2 4 Description C 3 Location e 1 9 Paper sizes supported e 2 4 2 5 Fault History Printing 3 60 Fax Friendly Black e 3 31 Flash memory Description C 4 Folio size paper Dimensions e 2 4 Supported trays bins e 2 4 Fonts 1 6 Front cover Location 1 7 1 8 Fuser Location 1 8 H Hard disk drive Description C 3 Index cards Dimensions e 2 4 Supported trays bins e 2 4 L Labels Sizes supported e 2 4 Supported Trays Bins 2 4 Laser print cartridge Location 1 8 Replacing e 4 3 gt 4 5 Legal size paper Dimensions 2 4 Supported trays bins e 2 4
9. Printing 3 15 Using the PCL Driver G raphics Option s When you select this tab you can set the various graphics options for the driver Gray Scale Gray Scale refers to a type of pattern that is applied to printed images By using combinations of black dots these patterns produce a gray appearance on the printed page The best way to choose a Halftoning setting for your graphic image is to experiment Print a graphic image at each setting and choose the one you like best The Windows 95 98 driver provides the following options Photographic Images the default setting Use this setting for printed images that you want to have a smooth realistic and photographic appearance It provides soft contrasts between various shades of gray and also works well for images originally designed with color Line Art Images Choose this setting for graphic images with intricate lines and fine detail like clip art graphics It provides solid lines and sharp contrasts between shaded areas e Scanned Images Choose this setting if your graphic images were originally scanned in through a scanner It is specially tuned to provide exceptional quality and clarity to printed images originally scanned with a scanner The Windows NT 4 0 driver provides halftone control options supported by the Windows NT 4 0 operating system For details refer to the driver s Halftone Color Adjustment tab 3 16 User Guide Using the PCL Driver
10. Replace the paper stock Replace the laser print cartridge Vertical line deletions Localized print deletions forming narrow lines running in the direction of paper movement PRIN ED IMAC E Laser print cartridge not installed correctly Defective laser print cartridge or the laser print cartridge is at its end of life Laser laser path or transfer roller may be obstructed Remove then reinstall the laser print cartridge Replace the laser print cartridge Power off the printer Check for and remove any paper from the paper path Table 5 3 Page 3 of 8 Chapter 5 Troubleshooting 5 31 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Possible Cause s Corrective Action s Horizontal line deletions Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement PRINTED IA AA A rm LIVI VNA Le Defective paper stock creases folds etc Defective laser print cartridge Replace the paper stock Replace the laser print cartridge Vertical dark streaks Black lines running across the print in the direction of paper movement PRINTED IMAGE Defective laser print cartridge or the laser print cartridge is at its end of life Defective Fuser Replace the laser print cartridge Replace the Fuser See t
11. Solving Printing Problems If you have any problems with the operation of your printer refer to Table 5 2 for suggested remedies Table 5 2 Printer Operation Problems Problem Action The printer will not print e Check with your network administrator to see that the printer is powered on at all or a file sent from connected to the network and that the network is operational ance wnet ls Check Control Panel messages for Paper Jam Door Open etc e f the port parallel or network the printer is connected to is disabled enable it Check the Configuration Sheet for the port you are using to see if the Port Enable item in the appropriate Interface Menu is set to On If it is set to Off set it to On and try again f the printer has printed recently do the following Attempt to print a Configuration Sheet If it does not print contact your service provider If the Configuration Sheet prints check to see that the printer is configured properly If the printer is configured properly check the Configuration Sheet to confirm that the correct emulation is On and that the correct PDL is enabled for the port or protocol you are using If the correct emulation is enabled and the printer continues not to print contact your service provider Table 5 2 Page 1 of 4 Chapter 5 Troubleshooting 5 25 Solving Printing Problems Table 5 2 Printer Operation Problems continued Problem Action A
12. Using the Control Panel The Displ ay The Control Panel s display performs two functions It informs you of printer status conditions such as when toner is low when a paper tray is empty when a job is in process and so on For example after you turn on the printer and it is ready to print the display will show Ready This message appears whenever the printer is online and ready to accept print jobs The display will also show Processing ee when processing data and Waiting when waiting for more data It presents a hierarchy of menu options and settings to configure and control the printer For example when you press Menu Up or Menu Down the display will show Menus Item Menu such as System Menu or Job Menu See the section Menu Options page 3 43 for information on the Menu system hierarchy Chapter 3 Printing 3 39 Using the Control Panel The Indicator Lig hts The Control Panel contains four indicator lights Table 3 4 describes the function of each light Table 3 4 Indicator lights and their functions Light Description Online Green Lights when the printer is online Flashes when the printer is transitioning from online to offline or to indicate that a print job is being processed Form Feed Green Lights when the printer experiences a form feed timeout that is when a PCL job has formatted a partial page the printer is waiting
13. 14 Chapter 3 Printing 3 57 Using the Control Panel Printing a To print a password print job sent to the printer and P d lob stored in the optional hard drive such as a secure job or assword Jo proof job follow these steps 1 At the Control Panel press Menu Up or Menu Down until you see Menus Password Menu 2 Press Enter and you will see Enter password XXX 3 Enter the job s numeric password and you will see All Jobs Print 4 Press Enter to print all jobs OR Press Item Up or Item Down to scroll through the jobs then press Enter when the job you wish to print is shown Repeat this step as necessary to release more than one job 5 When done press Online 3 58 User Guide Deleting a Password Job Using the Control Panel To delete a password print job sent to the printer and stored in the optional hard drive follow these steps 1 At the Control Panel press Menu Up or Menu Down until you see Menus Password Menu Press Enter and you will see Enter password XXX Enter your job s numeric password and you will see All Jobs Print Press Value Up or Value Down and you will see All Jobs Delete Press Enter to delete all jobs OR Press Item Up or Item Down to scroll through the jobs then press Enter when the job you wish to delete is shown Repeat this step as necessary to delete more than one jo
14. Cause s Compression problem The printer tried to print a complex graphic image with inadequate memory Corrective Action s Refer to the System Administrator Guide on the printer CD for a discussion of memory requirements Incomplete Page The printed image is missing all of the image print after a straight line D The printer tried to print a complex graphic image with inadequate memory Refer to the System Administrator Guide on the printer CD for a discussion of memory requirements Table 5 3 Page 8 of 8 5 36 User Guide Additional Sources of Troubleshooting Assistance Additional Sources of Troubleshooting Assistance If you encounter an error message problem or print defect that you are unable to correct by using your User Guide you may need to contact your System Administrator or refer to the System Administrator Guide on the printer CD For more complicated problems contact your service provider for assistance Chapter 5 Troubleshooting 5 37 5 38 User Guide Printer Specifications Physical Specifications essen A 2 Environmental Specifications eese A 3 Electrical Specifications eese A 4 Performance Specifications eese A 5 Controller Specifications eese A 6 Appendix A Printer Specifications A 1 Physical Specifications Physical Specifications Di
15. Menu Options Table 3 6 on the following pages lists the variables that can be controlled at the printer s Control Panel organized by menu in the order in which they appear when scrolling through the display Since these variables are generally used in configuring the printer s default settings a System Administrator s task specific details of the menu items and their values are contained in the System Administrator Guide on the printer CD In addition the System Administrator Guide lists all the operations associated with the Control Panel keys and lists the specific key processes which need to be executed to set any of these variables Printer settings selected in your application or printer driver override the default settings in the Control Panel when you submit your print jobs for printing 1 The Ethernet Token Ring and Novell menus appear only if the printer is network capable Chapter 3 Printing 3 43 Using the Control Panel Table 3 6 Control Panel Menu Options Menu Description Job Menu Allows you to cancel the job currently processed by PCL or PostScript or to force a form feed on a partially formatted job in PCL Menu Items Description Cancel Job Cancels the job currently printing Form Feed Causes a partial PCL page to be ejected when the Form Feed LED is on Restart Printer Re boots the printer as if the power was cycled but bypasses power on diagnostics Password Menu Allows you
16. Offset Door Clear Paper Path ee alan d d SRN 3 Remove any jammed paper 5 14 User Guide Paper Jams Control Panel Message Corrective Action 4 Make sure the spring loaded rear cover of the Offset Catch Tray is securely closed 5 Close the printer s rear cover 6 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 15 Paper Jams Jam Scenario 5 A paper jam has occurred inside the front cover Control Panel Message Corrective Action Remove the envelope feeder if installed then open the front cover all the way until it stops Paper Jam Open Front Cover Slowly pull out the laser print cartridge D To prevent toner stains place the cartridge on a surface covered with old scrap paper or the like Remove PrintCart Clear Paper Path Check the area where the laser print cartridge was located and remove any jammed paper 5 16 User Guide Paper Jams Control Panel Message Corrective Action 4 Holding the laser print cartridge as shown lower it into the printer s guide channels w Be sure to push the cartridge all the way into the printer 5 Slowly close the front cover Press
17. Prints a copy of the disk directory and appears only if the optional hard drive is installed Fault History Prints a copy of the Fault History Log Display Faults Displays the last 100 faults on the Control Panel Hex Mode Enables or disables hex dump mode which prints the data stream as hex codes instead of interpreting it as print data Restart Printer Reboots the printer as if the power was cycled but bypasses the power on diagnostics Table 3 6 Page 13 of 14 3 56 User Guide Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Reset Menu Factory Defaults Network Defaults Demo Mode Delete All Jobs Disk Initialize Disk Format Flash Format Allows you to access printer reset functions and appears only when the printer is powered on while holding down the Online and Enter keys Menu Items Description Resets menus except network to factory defaults Resets parameters in the Ethernet Token Ring and Novell Menus to factory defaults Places the printer in demo mode Deletes all secure jobs from the hard disk and appears only if the optional hard drive is installed Initializes the hard disk and appears only if the optional hard drive is installed Formats the hard disk and appears only if the optional hard drive is installed Formats flash memory and appears only if flash memory is installed Table 3 6 Page 14 of
18. e Normal Print Spools and prints the job with no user intervention needed Secure Print Defers printing of a job until you enter the matching password on the Control Panel It is only available when the optional hard drive is installed To use this feature enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 58 You can also choose to delete the job without printing it as described in the section Deleting a Password Job page 3 59 3 22 User Guide Using the PostScript Driver Proof Print Used with multiple copy jobs prints first set then holds the other copies until you enter the matching password on the Control Panel It is only available when the optional hard drive is installed To use this feature specify the number of copies to be printed then enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 58 You can also choose to delete the job without printing the remaining sets as described in the section Deleting a Password Job page 3 59 Copies You can choose to print from one to 99 copies The default is one copy Select Paper You can select paper size media type and input source for All Pages for the First Page if di
19. for more data in order to continue processing the job and a timeout period 15 seconds by default and customizable has expired with no new data arriving in the input buffer This timeout applies to all ports When lit you can print a partial page by entering the Job menu scrolling to the Form Feed item and pressing Enter When not in the menu system a partial page can be printed by pressing Enter PostScript does not print partial pages and consequently the Form Feed light is not turned on Fault Amber Lights whenever operator intervention is required in order to allow printing to continue Data Green Flashes to indicate that a print job is being processed by either PostScript PCL or PJL or is being spooled to the optional hard disk e g a proof or secure job 3 40 User Guide Using the Control Panel The Keys The Control Panel keypad consists of eight keys identified with international symbols and or labeled in English The keys are also numbered 0 7 for use when entering passwords Table 3 5 describes the function of each key Table 3 5 Control Panel keys and their functions Online If the Printer is online and not in the menu system takes the printer offline All pages currently in the paper path are printed and then printing pauses until the printer is brought online again If the printer is online and in the menu system exits the menu system If the printer is offline and not in the me
20. from the envelope feeder Remove EnvFeeder Open Front Cover 2 Lift slightly on the envelope feeder and pull it out from the printer 3 Close the multi bypass feeder Open the front cover all the way until it stops h Chapter 5 Troubleshooting 5 7 Paper Jams Control Panel Message Corrective Action Remove Jam Envel 5 8 User Guide Slowly pull out the laser print cartridge D To prevent toner stains place the cartridge on a surface covered with old scrap paper 6 Check the area where the laser print cartridge was located and remove any jammed paper envelopes N FR Holding the laser print cartridge as shown lower it into the printer s guide channels B Be sure to push the cartridge all the way into the printer Paper Jams Control Panel Message Corrective Action Slowly close the front cover Press the center part of the top cover until it latches into place 9 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 1 0 Open the multi bypass feeder by pulling the latch at the top center 11 Push the envelope feeder all the way into the printer until it stops Make sure it is seated securely MAMAS 12 Check the
21. guides correctly and do not overload the tray Chapter 2 Loading Print Media 2 11 Loading Paper 4 Align the four corners of the paper and place it into the tray with the side to be printed facing up see illustration below for orientation of letterhead drilled paper and envelopes Be sure to insert the paper all the way in until it gently touches the stopper inside the printer 2JO00000000000000000t 1 Simplex orientation 2 Duplex orientation 2 12 User Guide Loading Paper Envelope Feeder 1 Pull out the tray extension 2 Adjust the paper guide to the size of the envelopes or postcards you are going to use CQ To avoid paper jams make sure the guide is adjusted to the correct width of envelopes or postcards 3 Lift up the paper holder align the four corners of the stack and gently insert them envelopes flap down on left side into the inlet until they reach the back CQ When correctly loaded the trailing edge of the stack will not be even 4 Lower the paper holder onto the stack Chapter 2 Loading Print Media 2 13 Configuring Custom Paper Sizes Configuring Custom Paper Sizes Custom nonstandard paper sizes may be loaded in the multi bypass feeder any of the 550 sheet trays or the envelope feeder To use custom paper sizes there are two basic issues to b
22. in the current menu in order from bottom to top If not in the menu system this key is ignored Item Down If in the menu system causes the Control Panel to scroll through the items in the current menu in order from top to bottom If not in the menu system this key is ignored Value Up If in the menu system displays the default value for the current item causes the Control Panel to scroll through the values from current value to top When setting a numeric value increases the value by the step amount It is subject to auto repeat if held down for more than 1 second If a paper mismatch condition exists pressing this key scrolls through the alternate paper that may be used instead of the requested paper If not in the menu system and a paper mismatch condition does not exist this key is ignored Value Down If in the menu system displays the default value for the current item causes the Control Panel to scroll through the values from current value to bottom When setting a numeric value decreases the value by the step amount It is subject to auto repeat if held down by more than 1 second If a paper mismatch condition exists pressing this key scrolls through the alternate paper that may be used instead of the requested paper If not in the menu system and a paper mismatch condition does not exist this key is ignored Table 3 5 Page 2 of 2 3 42 User Guide Using the Control Panel
23. not move the printer while printing Safety Notes xiii Ozone Safety Ozone Safety This printer produces virtually no ozone lt 0 01 ppm during normal operation Providing the proper environmental parameters as specified in the Operational Safety section of these Safety Notes ensures that concentration levels meet safe limits xiv User Guide Getting to Know Your Printer TJejigore riasfol nmm 1 2 dicc c C Hn 1 3 Paper Handling i e lea 1 3 ian n 1 5 o prrme EE 1 6 Resolutio 15i oxi edt reip dg e tr eee UR eg 1 6 Print Speed site npe D Erb ter elio 1 6 Page Description Languages sssseeeen 1 6 Printer Compohehts eee iet ent re eee andan 1 7 Base Configuration esses eee 1 7 Internal Components essen 1 8 Printer OPUONS is eceuoto sav epi ei REER xd n o MEER 1 9 Printer Documentation essen 1 10 Printed Documentation essen 1 10 Product CD aissttertdtei ar A a ER i 1 12 Printer Management Software CD sese 1 12 Using the CDs iai cai nies pee 1 11 Chapter 1 Getting to Know Your Printer 1 1 Introduction Introduction In this chapter you will become familiar with the features of your printer and learn where to locate specific printer parts Before you use your printer make sure that you perform all of the steps outlined in the Quick Installation Guide that came with your printer and c
24. of 8 Chapter 5 Troubleshooting 5 29 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Possible Cause s Corrective Action s Blank Prints If just installed the laser print Remove the sealing tape cartridge sealing tape may still be Entire printed page is blank with no visible in place print Multiple sheets are being fed Remove the paper from the paper tray and from the paper tray at the same fan it Ensure that paper is correctly time loaded No printable data received from Print a Test Print If the Test Print is normal computer check the following Interface cable between computer and printer e Printer set up and application software If the Test Print is blank contact your service provider Defective laser print cartridge or Replace the laser print cartridge low on toner Black prints Defective laser print cartridge Replace the laser print cartridge The page is entirely Printer power supply has failed Contact your service provider for black assistance Table 5 3 Page 2 of 8 5 30 User Guide Table 5 3 Print Quality Problems continued Problem Possible Cause s Solving Print Quality Problems Corrective Action s Spot deletions Areas of the print are extremely light or missing Damp paper stock Defective laser print cartridge or the laser print cartridge is at its end of life
25. reserved Chapter 1 Contents AGfery NOUS sssssassisencnassboassavnssvsssseuvinsenseveuntisanimaarnans v Note Caution and Warning Symbols see vi Electrical Safety tees dee scite e rere ole er dvd Evento vii Laser Safety ipti gr ero doa e ee deti Ie MERE ix Maintenance Safety esses sessi x Operational Safely visites ee cosmos lined maven teu Pub Ea xi SLOT T xiv Getting to Know Your Printer ssssssss 1 1 T Terigole Pia sfo ep 1 2 Printer Fedt res iso ti rt t ERE RR FE Ert eR 1 3 Paper Handling de rhet iain 1 3 do cuz 1 5 Page Description Languages sese 1 6 eg m 1 6 Resolution cii toni e rt en eee EE ERR End 1 6 Print Speed soeren ieren nna PRSE HER UEM AT 1 6 Printer Components eran nen rne ii 1 7 Base Configuration ri Yeh inna Rae 1 7 User Guide User Guide Chapter 2 Chapter 3 Internal Components essen 1 8 Diei radios Too pe 1 9 Printer Documentation eese 1 10 Printed Documentation esee 1 10 USING the CDs interro RO FR Reda 1 11 Product qp 1 12 Printer Management Software CD seesseeeee 1 12 Loading Print Media 4i etr pA EYIp 2 1 Selecting Print Media eee 2 2 Augg 2 6 Eoading Papet iuis t reti E paa VR Ro ERR RUE Ride 2 7 Tray Pide 2 7 Multi
26. rest of the job and for Separators if desired 3 10 User Guide Using the PCL Driver Image Orientation Orientation refers to the direction of print on the page The options are Portrait A Portrait page is taller than it is wide This is the default setting Landscape A Landscape page is wider than it is tall Duplex Requires installation of the optional Duplex Module For more information see the section Duplex Printing page 3 62 The options are Duplex Off Single sided printing This is the default setting Duplex with Short Edge Binding Double sided printing so that the pages turn to the shortest edge of the paper Duplex with Long Edge Binding Double sided printing so that the pages turn to the longest edge of the paper Chapter 3 Printing 3 11 Using the PCL Driver Document Collation Allows job collation for multiple copy jobs only The options are e Uncollated the default setting For example five uncollated copies of a three page job will result in five copies of page 1 then five copies of page 2 and finally five copies of page 3 that is 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 e Collated Use this option when you want to print two or more separate sets of a job that contains two or more pages For example five collated copies of a three page job will result in one set of all three pages in order then a second set of all three pages in order then a third
27. te delatus Prado gag 3 29 Graphics Options essere 3 30 f 3 33 PostScript 3 36 Using the Control Panel esee 3 38 The Display titt reet eerie 3 39 The Indicator Lights essen 3 40 Printing ID Cu M iene 3 41 Men Options iori inet a oso adeunt 3 43 Printing a Password Job see 3 58 Deleting a Password Job sss 3 59 Generating a Printer Report eessse 3 60 Offsetting QUIDUE sies oreste eon oir tea eee noua Fun 3 61 Duplex Printing iiie ehe rather tied 3 62 3 2 User Guide Introduction Introduction This chapter provides information on e Using printer drivers to control the printer s output e The features of the printer s Control Panel and using it to generate printer reports such as the Configuration Sheet For information on networking specific printing issues and printer management software refer to the documentation on the Product CD Chapter 3 Printing 3 3 Using the Printer Drivers Using the Printer Drivers Your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of documents These features are accessed through the printer drivers The way these features are accessed depends on both the printer driver
28. the Control Panel setting The System Menu s Output Offset item controls the default setting for whether or not the offset bin will offset successive print jobs or copies Refer to the System Administrator Guide on the printer CD for detailed instructions on configuring the Offset Catch Tray for use Chapter 3 Printing 3 61 Duplex Printing Duplex Printing With the optional duplex unit installed you can print two sided duplex jobs Use only the size paper listed in Table 2 1 on page 2 4 for two sided jobs Do not use envelopes postcards transparencies or label paper for duplex jobs To print duplex select it in your printer driver when you set printer properties for all jobs or when you print a document for the specific job To ensure that duplex jobs print in the proper orientation set the driver s Orientation and Duplex options to the appropriate settings as shown in Figure 3 3 on page 3 63 3 62 User Guide Duplex Printing Figure 3 3 Duplex Orientation and Binding Settings Orientation Portrait Orientation Portrait Duplex Long Edge Bind Duplex Short Edge Bind ee 2 Orientation Landscape Orientation Landscape Duplex Long Edge Bind Duplex Short Edge Bind Chapter 3 Printing 3 63 3 64 User Guide Maintaining the Printer Regular Printer Maintenance cene 4 2 Cleaning the Printer dint teeth eine 4 2 Replac
29. the customization of fuser temperature settings associated with each paper type otherwise set automatically by the printer When set to On each paper type is available as a menu item to customize its fuser temperature Plain Sets the fuser temperature to be associated with the paper type Plain appears only if Config Fuser is set to On Preprinted Sets the fuser temperature to be associated with the paper type Preprinted appears only if Config Fuser is set to On Letterhead Sets the fuser temperature to be associated with the paper type Letterhead appears only if Config Fuser is set to On Table 3 6 Page 2 of 14 Chapter 3 Printing 3 45 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Tray Menu Prepunched Sets the fuser temperature to be associated with the paper continued type Prepunched appears only if Config Fuser is set to On Labels Sets the fuser temperature to be associated with the paper type Labels appears only if Config Fuser is set to On Bond Sets the fuser temperature to be associated with the paper type Bond appears only if Config Fuser is set to On Recycled Sets the fuser temperature to be associated with the paper type Recycled appears only if Config Fuser is set to On Color Sets the fuser temperature to be associated with the paper type Color appears only if Config Fuser is set to On Cardstock Sets the fuser temperature to be ass
30. the output for PCL errors If there is a problem in the PCL coding correct the coding problem and resend the job If there is no error message resend the job If the job still does not print error message says out of memory the job may require additional memory See Appendix C Printer Options for information about printer memory options Table 5 2 Page 4 of 4 5 28 User Guide Solving Print Quality Problems Solving Print Quality Problems If you have any problems with your printer s printed output refer to Table 5 3 for suggested remedies The cases listed in Table 5 3 are probable cases only and may not represent all of the possible cases which may occur under L3 actual operating conditions If you experience a problem which does not seem to fall under any of the cases listed in this table or if you are concerned about any other aspect of printer operation contact your service provider Table 5 3 Print Quality Problems Problem Possible Cause s Corrective Action s Light faint prints Overall image is lighter than normal Toner Saver mode Toner level low empty Damp paper stock Turn off Toner Saver Remove the laser print cartridge carefully and vigorously shake it several times then reinstall it This may help redistribute the remaining toner before having to replace the cartridge Replace paper stock Table 5 3 Page 1
31. to enter a four digit password to enable printing of secure or proof jobs previously sent to the printer and stored on the printer s hard disk drive and appears only if the optional hard disk drive is installed Tray Menu 3 44 User Guide Allows you to access tray settings for PCL and PostScript jobs Menu Items Description MBF Size Defines the paper size that is loaded in the MBF MBF Type Defines the paper type that is loaded in the MBF Envelope Size Defines the paper size that is loaded in the optional envelope feeder Envelope Type Defines the paper type that is loaded in the optional envelope feeder Tray N Type Defines the type of paper installed in Tray N where N is the tray number Tray 1 2 or 3 Table 3 6 Page 1 of 14 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Tray Menu Tray Sequence Groups two or more trays together so the group appears as continued one logical tray and defines the order in which the trays will be searched to satisfy the input request Custom Size Defines the paper size that is used in formatting pages printed from the tray s if Tray N Mode is set to Custom which overrides the tray s auto size detection mechanism Tray N Mode Determines whether or not the auto size detection mechanism in tray N where N is the tray number Tray 1 2 or 3 should be overridden with the setting for Custom Size Config Fuser Enables
32. 2 F Thermal paper Carbon paper Paper with paper fasteners ribbons tape etc attached Heavily textured paper Label sheets that have previously been run through the printer and from which printed labels have been removed Chapter 2 Loading Print Media 2 3 Selecting Print Media Table 2 1 Acceptable media sizes and capacities 550 Sheet Tray Multi Media Size Tray 1 Tray 2 Bypass Envelope Standard Face Up Bin Offset Catch Tray 3 Feeder Feeder Bin 1 Tray A4 210x237 mm SEF SEF SEF SEF SEF AS 148x210 mm SEF 1 SEF 1 SEF SEF SEF A6 105x148 mm CUS SEF 1 SEF 1 SEF SEF SEF B5 ISO 176x250 mm CUS SEF 1 SEF SEF SEF B5 JIS 182x257 mm SEF SEF SEF SEF SEF Index Card 5 SEF 1 SEF SEF Statement 55x85 SEF 1 SEF SEF SEF Executive 25x10 5 SEF SEF SEF SEF Letter 95x11 SEF SEF SEF SEF Folio 55x13 SEF SEF SEF SEF Legal 5x14 SEF SEF SEF SEF Envelopes COM 19 12595 CUS SEF 1 SEF 1 SEF SEF SEF Monarch 3 87 7 5 CUS SEF 1 SEF 1 SEF SEF SEF p 110x 220 mm CUS SEF 1 SEF 1 SEF SEF SEF C5 162 x 229 mm SEF 1 SEF 1 SEF SEF SEF Transparencies A4 210x297 mm SEF 1 SEF 1 SEF SEF SEF Letter 85x11 SEF 1 SEF 1 SEF SEF SEF Labels A4 210x297 mm SEF 1 SEF 1 SEF SEF SEF Letter 8 5x11 SEF 1 SEF 1 SEF SEF SEF Capacity 550 100 500 100 500
33. 2 4 2 5 Tray 3 Capacity 2 4 Location 1 9 Paper loading e 2 7 2 10 Paper sizes supported 2 4 2 5 Troubleshooting Assistance e 5 37 Operation problems e 5 25 5 28 Paper jams e 5 5 5 24 Print quality problems e 5 29 5 36 TrueType fonts PCL jobs e 3 17 PostScript jobs 3 33 V Ventilation slot Location e 1 7 W Watermarks PCL jobs 3 20 PostScript jobs e 3 30 Numerics 550 sheet feeder Location e 1 9 Paper loading 2 7 gt 2 10 Paper sizes supported e 2 4 2 5 Numerics User Guide User Guide
34. Bypass Feeder rente peters 2 11 Envelope Feeder ae aer rne taie 2 13 Configuring Custom Paper Sizes cesse 2 14 Printing socis vr Fee A S a ia 3 1 Inttod ctior i irm ert DEP ER ER ERR eu 3 3 Using the Printer Drivers esses 3 4 Installing the Printer Drivers eee 3 5 Configuring the Printer Drivers eeseeeeeene 3 5 Using the Driver s Features cccscesccesecesecsectseeesesenees 3 6 Using the PCL Driver eene 3 8 Paper Output i v o iade 3 9 Document OPLIONS erro rre eter there eroe eni 3 13 Graphics ODUTONS sissies assit eeia tecta taba se nnd bai d TRE ce 3 16 Watermarks 1s coit cea Aiton ER HR eda 3 20 oui a 3 21 Using the PostScript Driver eese 3 22 Paper OUtpUt i i reet ornant iain bkn dra e rix pu dava Ga 3 22 Document OptlOns pi teer ct tire Pop ptg 3 27 Page Layo t ucc betreibt aai 3 29 Chapter 4 Chapter 5 Graphics Option S einerseits Lo d E rd 3 30 fj 3 33 POSESCIIDE eT 3 36 Using the Control Panel esee terrens 3 38 UTOR 3 39 The Indicator Lights eene 3 40 The Cum M 3 41 MGA OPUONS 3 43 Printing a Password Job sese 3 58 Deleting a Password Job 3 59 Generating a Printer Report essen 3 60 OTRA EIE ROITIIT Pm 3 61 Duplex Printing itii tie tein aar 3 62 Maintaining th
35. C C iN NCU Windows NT 4 0 C C C C C C N CU C C C C C C C PostScript Windows 95 98 CCIC cc c ccu c ccc cc Cc Windows 2000 C C C C C C C QU Windows NT 4 0 C C C C C C C CU UNIX PS Sun Solaris N N C N N N C C C C N C N C C 2 5 2 5 1 2 6 IBM AIX N N C N N N C C C C N C N C C 4 2 x 4 3 x HP UX 10 x 11 x N N C N N JN C C C C N C N C C SGI 6 2 6 4 N N C N NIN C C C C N C N C C DEC 4 0 N N C N N N C C C C N C N C C UnixWare 7 0 N N C N N N C C C C N C N C C C Custom Driver U Uni Driver N Not Supported Chapter 3 Printing 3 7 Using the PCL Driver Using the PCL Driver Your printer s PCL Se and PCL 6 drivers are controlled by a dialog window that contains various tabs Selecting a tab changes the dialog window to display controls related to the selected tab The following is a general overview of the driver s features organized by its dialog window tabs For more complete descriptions of the drivers and their cs functionality use the driver s online help Actual driver capabilities can be determined by invoking the specific drivers 3 8 User Guide Paper Output Using the PCL Driver When you select this tab you can select a job type copies paper image orientation duplex document collation and output bin for your printer Job Type There are three job types Some job types require a password Normal Print Spo
36. Control Panel display If a paper jam message appears there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 1 3 Reload the envelope feeder Chapter 5 Troubleshooting 5 9 Paper Jams Jam Scenario 2 A paper jam has occurred at the exit path to the output bin Control Panel Message Corrective Action Go behind the printer squeeze the latch on the top left of the rear cover and pull the cover i open Exit Jam Open Rear Cover 2 Remove any jammed paper Be careful not to touch the fuser It becomes very hot from printing Clear Paper Path P 9 3 Close the printer s rear cover 4 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 5 10 User Guide Paper Jams Jam Scenario 3 A paper jam has occurred while feeding from the multi bypass feeder Control Panel Message Corrective Action Remove all paper from the multi bypass feeder MBF Jam Remove All Paper Check the back of the multi bypass feeder inside the printer and remove any jammed paper 3 Close the multi bypass feeder Open Front Cover Remove Jam Sheet Open the front cover all the way until it stops Chapter 5 Troubleshooti
37. ER E 2 6 Loading Paper ie Dr pee ur etg 2 7 TErGV S 2 OE ere er te Eee ore Retire ERANT RR Ere tutes 2 7 Multi Bypass Feeder ettet ds 2 11 Envelope Feeder or rebas 2 13 Chapter 2 Loading Print Media 2 1 Selecting Print Media Selecting Print Media This chapter will help you understand what kinds of paper and other print media you can use with your printer and also how to properly position the media in the printer s various input sources Your printer supports a variety of standard sizes as well as custom sizes e Table 2 1 on page 2 4 lists the standard sizes of paper envelopes and other print media you can use with all of your printer s input trays and output bins e Table 2 2 on page 2 5 describes the custom sizes your printer will support The printer supports paper weights as follows 16 80 Ibs 60 216 g m simplex 20 28 lbs 75 105 g m duplex Using sizes other than those listed in Tables 2 1 and 2 2 or cs paper not recommended for laser printers may result in paper jams and print quality problems 2 2 User Guide Selecting Print Media The following media are unacceptable for use in the printer Paper that has already been printed on preprinted letterhead is allowed Wrinkled torn or bent paper Moist or wet paper Curled paper Paper with an electrostatic charge Glued paper Paper with special coating Paper unable to withstand a temperature of 150 C 30
38. Gateway Sets the four byte Default Gateway address Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Speed Sets the speed of the 10 100 Ethernet interface Table 3 6 Page 9 of 14 3 52 User Guide Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Token Ring Menu LPR Enable LPR Banner LPR PDL LPR Binary PS DLC LLC Enable DLC LLC PDL DLC LLC Bin PS NetBEUI Enable NetBEUI PDL NetBEUI Bin PS AppSocket Enabl AppSocket PDL AppSocket Bin PS Allows you to set options for the Token Ring port connection and appears only if the printer is network capable and the optional Token Ring interface is installed Menu Items Description Enables or disables the Token Ring LPR protocol Enables or disables the LPR banner sheet Sets the default emulation page description language for the Token Ring LPR protocol Enables or disables the LPR binary mode of PostScript Enables or disables the Token Ring DLC LLC protocol Sets the default emulation page description language for the Token Ring DLC protocol Enables or disables the DLC LLC binary mode of PostScript Enables or disables the Token Ring NetBEUI interface Sets the default emulation page description language for the Token Ring NetBEUI interface Enables or disables the NetBEUI binary mode of PostScript Enab
39. Panel display will read Toner Low You should replace the laser print cartridge soon after this message appears to avoid loss of print quality This is a simple procedure described on the following pages e Do not expose the laser print cartridge to direct sunlight or artificial light for more than 15 minutes Overexposure will permanently damage the photosensitive imaging drum e Do not open the drum shutter see Figure 4 1 below or touch the blue imaging drum surface Figure 4 1 Drum Shutter Location 1 Drum shutter Chapter 4 Maintaining the Printer 4 3 Replacing the Laser Print Cartridge To replace the laser print cartridge follow these steps 1 If the envelope feeder is installed power off the printer and remove the envelope feeder 2 Remove any paper from the output bin and multi bypass feeder and close the multi bypass feeder 3 Open the front cover all the way until it stops 4 Slowly lift up and pull out the used laser print cartridge gt To prevent toner stains place the cartridge on a surface covered with scrap paper Remove a new laser print cartridge from its packaging and shake the cartridge seven to eight times as shown to loosen the toner Be sure to shake the laser print cartridge to A distribute the toner inside the cartridge Print quality may be degraded if the toner is not evenly distributed If the toner has not been properly freed by shaking the cartridge
40. Paper sources e 1 3 Password jobs Deleting 3 59 Printing 3 58 PCL emulation Drivers Description 3 4 Using 3 8 gt 3 21 PCL Font List Printing 3 60 PCL 5e driver See Drivers PCL emulation PCL 6 driver See Drivers PCL emulation User Guide PostScript driver See Drivers PostScript PostScript Font List Printing 3 60 Power cord receptacle Location 1 7 Power switch Location e 1 7 Print speed e 1 6 Printer cleaning 4 2 Printer components e 1 7 gt 1 9 Printer drivers See Drivers Printer Management Software CD e 1 10 1 12 Printer reports Printing e 3 60 Types e 3 60 Problems See Troubleshooting Product CD e 1 10 1 12 Proof printing PCL jobs 3 10 PostScript jobs 3 23 R Rear cover Location 1 7 1 8 Resolution 1 6 S Scaling images e 3 30 Secure printing PCL jobs 3 9 PostScript jobs 3 22 Serial card Description e C 3 Standard output bin Capacity 2 4 Location 1 7 Paper sizes supported e 2 4 2 5 User Guide Statement size paper Dimensions 2 4 Supported trays bins e 2 4 1 Test Print Printing 3 60 Token Ring Card Description C 3 Toner See Laser print cartridge Transparencies Sizes supported e 2 4 Supported Trays Bins e 2 4 Tray 1 Capacity e 2 4 Location e 1 7 Paper loading 2 7 gt 2 10 Paper sizes supported e 2 4 2 5 Tray 2 Capacity 2 4 Location e 1 9 Paper loading 2 7 gt 2 10 Paper sizes supported
41. The driver enables you to specify the text its font size position on the page and rotation angle when creating and saving a unique watermark for use on any document You may also select a default watermark from a list of predefined watermarks G raphics Options When you select this tab you can set the various graphics options for the driver Brightness This slider control increases or decreases the brightness level of the image You can also enter a value and the slider will adjust itself to match the value typed The default setting is zero Scaling This slider control makes the page image smaller or larger by adjusting the percentage from 25 to 400 The default is 100 The image is anchored in the upper left corner of the paper If you enlarge the image the driver clips the right side and the bottom of the image to the size of the paper on which the image is to be printed If you shrink the image there will be white space on the right side and bottom You can also enter a value and the slider will adjust itself to match the value typed 3 30 User Guide Using the PostScript Driver Image Modes There are two image modes You can choose both at the same time Negative Image This option converts the black image areas in the original to white the white image areas to black and any dark gray image areas to light gray Printing a negative image may be useful for documents that have a substantial amount of dark ba
42. age images per side of paper The printer will shrink the page images as needed and will arrange them on the paper most appropriately for the paper size and orientation You can also choose to print black borders around each page The default is to not print borders Booklet Printing The driver will print the document as two images per sheet landscape orientation However it rearranges the page images so the sheet of paper can be folded to be read as a left to right book The standard booklet format has the first page as the left most page The Right to Left control if checked will print the booklet with the first page as the right most page On a folded sheet of paper with two page images the horizontal distance from the fold to either page image is called the gutter The Gutter control allows you to set this distance to zero fifty one hundred or 150 dots When you fold several pages into a booklet the thickness of the paper forces the page image of the inner pages to shift slightly outward The Creep control allows you to choose a number of dots by which to shift the page images inward to compensate for the thickness of the paper You can choose any value from zero to twenty Chapter 3 Printing 3 29 Using the PostScript Driver Watermarks Use this feature when you want your output to contain background text independent of that provided by the printing application across the first page or every page of a document
43. any paper you are not using Do not expose paper to direct sunlight or high humidity 2 6 User Guide Loading Paper Loading Paper Tray 1 2 or 3 Grip the recessed area in the front of the tray and pull it towards you until it stops Lift the tray up and pull out Hold the tray with both hands lift it gently and remove it from the printer 3 Place the tray on a flat surface Chapter 2 Loading Print Media 2 7 Loading Paper 4 If changing to a different length of paper gently squeeze the length guide lift it up and slide it all the way back If you are not changing to a different length of paper skip to Step 6 5 To load paper longer than 297 mm 11 69 in 1 Press down the square button on the bottom of the tray 2 Pull the rear of the tray out to extend it HD There are three settings for the catch Choose the one that is closest beyond the length of the paper 6 Gently squeeze the right side guide light green in color and while gently lifting slide the guides all the way out 2 8 User Guide Loading Paper Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing down see illustration below for orientation of letterhead drilled paper and envelopes To reduce the possibility of misfeeds and jams especially when using special stock fan the stack of paper before inserting it into the tray
44. apable and the Token Ring interface is not installed Menu Items Description Enables or disables the Ethernet LPR protocol Enables or disables the LPR banner sheet Sets the default emulation page description language for the Ethernet LPR protocol Enables or disables the LPR binary mode of PostScript Enables or disables the Ethernet DLC LLC protocol Sets the default emulation page description language for the Ethernet DLC protocol Enables or disables the DLC LLC binary mode of PostScript Enables or disables the Ethernet NetBEUI interface Sets the default emulation page description language for the Ethernet NetBEUI interface Enables or disables the NetBEUI binary mode of PostScript Enables or disables the Ethernet AppSocket interface Sets the default emulation page description language for the Ethernet AppSocket interface Enables or disables the AppSocket binary mode of PostScript Table 3 6 Page 8 of 14 Chapter 3 Printing 3 51 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Ethernet Menu ETalk Enable Enables or disables the Ethernet EtherTalk protocol continued HTTP Enable Enables or disables the Ethernet HTTP Server protocol IP Address Res Sets the method used to resolve Res the IP address including subnet mask and default gateway IP Address Sets the four byte IP address Sub Net Mask Sets the four byte Subnet Mask address Default
45. b 6 When done press On Line Chapter 3 Printing 3 59 Generating a Your printer provides the following reports that can be 2 inted Printer Report P Configuration Sheet e PCL Demo Page e PCL Font List e PostScript Font List e Menu Map e Test Print e Fault History e Disk Directory if the optional hard drive is installed To print any of these reports follow these steps 1 At the Control Panel press Menu Up or Menu Down until you see Menus Print Menu 2 Press Item Up or Item Down until you see the page you want to print such as Config Sheet 3 Press Enter to print the page w If the item has several choices press Value Up or Value Down until the desired choice is shown then press Enter 3 60 User Guide Offsetting Output Offsetting Output The Offset Catch Tray referred to as the Offset Bin in the printer driver shown in Figure 3 2 is an optional output device available for your printer Figure 3 2 Offset Catch Tray front view The Offset Catch Tray can be used in either of two ways depending on how it is configured in the Control Panel s menu system e As an additional 500 sheet capacity output bin to supplement the 500 sheet standard output bin To offset alternating print jobs and alternating copies of the same print job To use the Offset Catch Tray submit your print jobs as usual selecting Offset Bin as the destination Auto Select uses
46. ckground and or light text and images Note that excessive use of the Negative Image option can cause premature toner depletion and possible printer damage Mirror Image This option flips the image orientation 180 degrees thereby reversing the image and all associated text Fax Friendly Black This feature changes your color document to patterns of black and white The different colors are rendered as distinguishable black and white patterns For example a pie chart which contains wedges of different solid colors will be printed with a different pattern replacing each color so that the distinction between the pieces is maintained Colored text is also rendered as a pattern but the character is outlined Anything that is black in your document remains black and is not rendered as a pattern Chapter 3 Printing 3 31 Using the PostScript Driver Resolution The printer supports the following resolutions e True 1200 dpi dots per inch 600 dpi Image Quality Draft Mode Toner Saving This feature reduces the amount of toner placed onto the paper Using this feature will cause pages to be printed lighter It is available only at 600x600 resolution and XIE is disabled e XIE This feature smooths text and line art images in order to improve image quality It is available only when the Resolution is set to 600x600 dpi and Draft Mode is disabled 3 32 User Guide Fonts Using the PostScript Driver When you se
47. cript and PCL 5C e 10 TrueType PostScript and PCL 5C e 1 PCL compatible bitmap Interfaces e Base Printer IEEE 1284 B bi directional parallel Universal Serial Bus USB Optional Serial RS232 C e Network Capable Printer Ethernet 10 100BaseTx JEEE 1284 B bi directional parallel Universal Serial Bus USB Optional Serial RS232 C Optional Ethernet 10Base2 Optional Token Ring A 6 User Guide Notices and Certifications FCC Notices USA EE B 2 Radio Freq ehty 4 t dpt RR ooa ies B 2 Certifications Canadian esee B 4 GOR TIS qe n B 4 Europeari Markets 1 eit e ht ie B 5 CE Certification eiie tre bee rr die B 5 c REI n B 6 Safety Extra Low Voltage Safety Approval B 7 Appendix B Notices and Certifications B 1 FCC Notices USA FCC Notices USA Radio Freq uency This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manuals may cause interference with radio communications The equipment in its base configurations has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a residential environment However there is no guarantee tha
48. d Print Many 550 sheet feeder Additional media feeder and paper cassette Up to two can be installed Envelope Feeder Powered envelope feeder for high volume envelope postcard printing Can load up to 75 envelopes or 100 postcards Offset Catch Tray Enables stacking of up to 500 sheets of paper with the ability to offset successive jobs or multiple copies within the same job from each other Supplements the standard output bin Duplex Module Allows printing on both sides of the sheet of paper Ethernet 10Base2 Card network capable printer only Provides 10 MBPS 10Base2 Ethernet network capability for IPX SPX TCP IP DLC LLC SNMP and EtherTalk protocols Token Ring Card network capable printer only Provides network capability utilizing IPX SPX TCP IP DLC LLC SNMP and TokenTalk protocols Serial Card Provides an RS232C interface using a DB9 connector The serial port is bidirectional i e it can receive data from the computer as well as transmit data from the printer to the computer Face up bin Used as a supplemental bin for output with printed side up Table C 1 Page 1 of 2 Appendix C Printer Options C 3 Optional Equipment Table C 1 Optional Equipment continued Optional Kits Memory Use Increases the font capability and enhances the speed of data transfer and complex page processing Memory kits are available in three configurations packaged
49. e Printer a se 4 1 Regular Printer Maintenance esee 4 2 Cleaning the Printer nter ier 4 2 Replacing the Laser Print Cartridge sess 4 3 Replacing Maintenance Kit Items eee 4 6 Troubleshooting i bir pra EFE POd UOS E EUR DN 5 1 Before You Begin Troubleshooting sess 5 2 ulefro 1o A 5 3 Mo E 5 3 Printer Maintenance ue eee rer ee tnr aviri 5 3 CONSUMODIOS rrp ts san etinss ssi Dee gU E EEA 5 3 EFFOr M SSQQES E 5 4 gelergiri ve M 5 5 What Causes a Paper Jam cssesseeene n 5 5 Paper Jam Messages cernebant neuen trt 5 5 Jam SCONGIIONT m onda aia 5 7 Jam Scenario 2 esses esent 5 10 User Guide User Guide Appendix A Appendix B Appendix C Jam Scenario 3 s eir iu ene ee epe tesa edd 5 11 Jam Scenario 4 eeeseesssssssessses sesenta 5 14 JamuScenario 5 rt eee tia ee ple Feet iens 5 16 Jam Scenario 6 iiis eit east too ro Resa I PER ERR eS 5 18 I eieeddeis o 5 21 Jam Scenario 8 esses eese 5 22 Solving Printing Problems sss 5 25 Solving Print Quality Problems esses 5 29 Additional Sources of Troubleshooting Assistance 5 37 Printer Specifications 5 csisizonsdssswenieieonsrnepannasienwepsbaens A 1 Physical Specifications ssssssisssrsssisinorsrsssi
50. e addressed You must disable the printer s automatic paper size detection and paper size jam detection Although you may physically load a custom paper size in an input source because PCL and PostScript format pages to standard sizes you must properly set margins or use other application formatting methods to position the image correctly on the custom paper To print on custom size paper disable the printer s automatic paper size detection and paper size jam detection by setting the Tray Menu s Tray 1 Mode Tray 2 Mode Tray 3 Mode MBF Size or Envelope Size item depending on which input source you are using to Custom then set the Custom Size item to the standard size to be used by PCL or PostScript to format the page To prevent the printer from incorrectly loading standard paper from another input source when the Custom Size setting is the cs same value as the auto detected size in that other input source you must exclude the tray with the custom size from the Tray Sequence setting and specifically select that tray as the input source Refer to Table 2 3 on page 2 15 for usage examples 2 14 User Guide Configuring Custom Paper Sizes Table 2 3 Custom Paper Size Examples Custom Desired Required Steps Paper Size Input Source 8 x 10 in Tray 1 1 In the application format the page for Letter size paper setting the margins to correctly position the image on 8 x 10 in paper if overlaid by Letter si
51. e only if optional Offset Catch Tray is installed Enables or disables alternately offsetting output from jobs available only if optional Offset Catch Tray is installed Sets the default paper output destination for PCL and PostScript jobs available only if optional Offset Catch Tray is installed Controls the use of the PostScript built in error handler or debugger Defines a period of inactivity after which time the printer will enter a low power state Sets the type of factory defaults to use when a Factory Default is performed Parallel Menu Port Enable Port Timeout Parallel PDL Binary PS Bidirectional Allows you to set options for the parallel port connection Menu Items Description Enables or disables the parallel port Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Sets the default emulation page description language for the parallel port Enables or disables the binary mode of PostScript for print jobs received on this port Enables or disables bidirectional communications through the parallel port Table 3 6 Page 6 of 14 Chapter 3 Printing 3 49 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Serial Menu Menu Items Port Enable Port Timeout Serial PDL Flow Control Baud Rate Binary PS Allows you to set options for the ser
52. er Components Printer Components Base Configuration Figure 1 1 Printer Components Front View Front View Paper exit slot Standard output bin 1 2 3 Control Panel 4 Front cover release 5 Multi bypass feeder shown open Tray extension Power switch Tray 1 O ONA Paper amount indicator Figure 1 2 Printer Components Rear View Rear View 1 Option cover 2 Rear cover release 3 Rear cover shown closed 4 Power cord receptacle 5 Ventilation slots Chapter 1 Getting to Know Your Printer 1 7 Printer Components Internal Components Figure 1 3 Internal Components Front View Front View 1 Laser print cartridge 2 Front cover shown open Figure 1 4 Internal Components Rear View ELI Tone Bux Rear View o E S m icum 1 Fuser a 2 Rear cover shown open 1 8 User Guide Printer Components Printer Options Figure 1 5 Printer Options Front View Front View 1 Offset Catch Tray 2 Envelope Feeder 3 550 sheet feeder shown as Tray 2 4 550 sheet feeder showns as Tray 3 Rear View 1 Duplex module shown installed 2 Face up bin shown open Chapter 1 Getting to Know Your Printer 1 9 Printer Documentation Printer Documentation Your printer is packaged with documentation in both printed form and on CD There are two CDs Product CD which contains docu
53. fferent than the rest of the job and for Separators if desired Chapter 3 Printing 3 23 Using the PostScript Driver Image Orientation Orientation refers to the direction of print on the page The options are e Portrait A Portrait page is taller than it is wide This is the default setting e Landscape A Landscape page is wider than it is tall e Rotated Landscape A Rotated Landscape page is wider than it is tall and the image on the page is rotated 180 upside down Duplex Requires installation of the optional Duplex Module For more information see the section Duplex Printing page 3 62 The options are Duplex Off Single sided printing This is the default setting Duplex with Short Edge Binding Double sided printing so that the pages turn about to the shortest edge of the paper Duplex with Long Edge Binding Double sided printing so that the pages turn about to the longest edge of the paper 3 24 User Guide Using the PostScript Driver Document Collation Allows job collation for multiple copy jobs only The options are Uncollated the default setting For example five uncollated copies of a three page job will result in five copies of page 1 then five copies of page 2 and finally five copies of page 3 that is 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 Collated Use this option when you want to print two or more separate sets of a job that contains two or mo
54. he System Administrator Guide on the printer CD for ordering and installation instructions 5 32 User Guide Table 5 3 Page 4 of 8 Table 5 3 Print Quality Problems continued Possible Cause s Solving Print Quality Problems Corrective Action s Repetitive horizontal dark streaks Black lines running across the page perpendicular to the direction of paper movement PRINTED IMAGE Contaminated paper path Defective laser print cartridge or the laser print cartridge is at its end of life Print several blank sheets of paper to remove any toner accumulations Replace the laser print cartridge Dark spots marks PRINTED IMAGE Defective fuser Defective laser print cartridge Replace the fuser Replace the laser print cartridge Table 5 3 Page 5 of 8 Chapter 5 Troubleshooting 5 33 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Possible Cause s Corrective Action s Unfused or partially fused image The printed image is not fully fused to the paper and easily rubs off 2HiNILLD LA IMAGE E Damp paper stock Heavy or unusual paper stock Defective Fuser Improper paper media type set on control panel Incorrectly configured fuser temperature Replace paper stock Use only approved paper media See Table 2 1 on page 2 4 Replace the Fuser See the Sys
55. he link s destination The PDF files also enable you to print the specific pages you need rather than printing an entire chapter or manual Both the Product CD and the Printer Management Software CD are provided with installation booklets in their respective jewel cases You can also refer to the ReadMe files on the CDs for more information Chapter 1 Getting to Know Your Printer 1 11 Printer Documentation Product CD X Your printer was also packaged with a CD that contains the following pieces of documentation as PDF files User Guide electronic version of this book System Administrator Guide The System Administrator Guide contains a considerable amount of more detailed information Supplies Options Guide Printer drivers are also contained on this CD The majority of driver documentation is provided via the Help files included with the drivers Printer Man agement User Guides are provided for each of the major printer management utilities Consult the booklet enclosed with Software CD the CD for more information Since both the Product CD and the Printer Management Software CD contain so much important information please ensure that you save them and keep them in a safe place cs Driver and software updates may be available on the manufacturer s website 1 12 User Guide Loading Print Media Selecting Print Media essen 2 2 Storing Papel ento eee eroe SEE EXER R
56. ial port connection and appears only if the optional serial port is installed Description Enables or disables the serial port Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Sets the default emulation page description language for the serial port Sets the handshaking flow control parameters for the serial port Sets the baud rate for the serial port Enables or disables the binary mode of PostScript for print jobs received on this port USB Menu Menu Items Allows you to set options for the USB port connection Description Port Enable Enables or disables the USB port Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence USB PDL Sets the default emulation page description language for the USB port Binary PS Enables or disables the binary mode of PostScript for print jobs received on this port Table 3 6 Page 7 of 14 3 50 User Guide Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Ethernet Menu LPR Enable LPR Banner LPR PDL LPR Binary PS DLC LLC Enable DLC LLC PDL DLC LLC Bin PS NetBEUI Enable NetBEUI PDL NetBEUI Bin PS AppSocket Enabl AppSocket PDL AppSocket Bin PS Allows you to set options for the Ethernet port connection and appears only if the printer is network c
57. images Use this setting if you want to print TrueType fonts as graphics as described under TrueType Options page 3 17 Resolution The printer supports the following resolutions True 1200 dpi dots per inch 600 dpi the default setting 300 dpi supported in PCL 5e only Chapter 3 Printing 3 19 Using the PCL Driver Print Quality The following options are available at 600 dpi resolution only and not simultaneously e Draft Mode Toner Saving This feature reduces the amount of toner placed onto the paper Using this feature will cause pages to be printed lighter It is available only at 600x600 resolution and XIE is disabled e XIE This feature smooths text and line art images in order to improve image quality It is available only when the Resolution is set to 600x600 dpi and Draft Mode is disabled Watermarks Use this feature when you want your output to contain background text independent of that provided by the printing application across the first page or every page of a document The driver enables you to specify the text its font size position on the page and rotation angle when creating and saving a unique watermark for use on any document You may also select a default watermark from a list of predefined watermarks 3 20 User Guide Overlays Using the PCL Driver A Page Overlay is a partial document that the driver can merge with your print job producing a printed image that include
58. in single units each 64 MB 32 MB 16 MB The printer utilizes industry standard DIMMs with the following specifications 168 pin 60 ns or faster DIMMs 64 bit wide non parity EDO Flash Memory Provides 8 MB of memory for storage of downloaded fonts forms and macros Table C 1 Page 2 of 2 C4 4 User Guide Index A A4 size paper Dimensions 2 4 Supported trays bins e 2 4 A5 size paper Dimensions 2 4 Supported trays bins 2 4 A6 size paper Dimensions 2 4 Supported trays bins e 2 4 B B5 ISO size paper Dimensions 2 4 Supported trays bins 2 4 BS JIS size paper Dimensions e 2 4 Supported trays bins 2 4 C CD ROMs 1 10 gt 1 12 Cleaning the printer 4 2 Collating output PCL jobs e 3 12 PostScript jobs 3 25 Com10 size envelopes Dimensions 2 4 Supported trays bins e 2 4 Configuration Sheet Printing 3 60 Connectivity 1 5 Control Panel Display e 3 39 Indicator lights 3 40 Keys e 3 41 3 42 Location e 1 7 Menu options e 3 43 3 57 Using e 3 38 gt 3 60 Custom Paper Sizes 2 14 gt 2 15 Configuring e 2 14 Examples e 2 15 C5 size envelopes Dimensions 2 4 Supported trays bins 2 4 User Guide D Demo Page Printing 3 60 Disk Directory Printing e 3 60 DL size envelopes Dimensions 2 4 Supported trays bins e 2 4 Draft Mode 3 20 3 32 Drivers Configuring e 3 5 Installing 3 5
59. ing the Laser Print Cartridge esses 4 3 Replacing Maintenance Kit Items esee 4 6 Chapter 4 Maintaining the Printer 4 1 Regular Printer Maintenance Regular Printer Maintenance Your printer is designed to need very little ongoing maintenance other than the replacement of maintenance items as they reach their end of use It is recommended that maintenance items be replaced when the end of use warnings appear on the Control Panel to avoid untimely image quality problems However it is always good practice to periodically clean any loose toner or foreign matter in your printer See the System Administrator Guide on your printers CD for procedures and cautions cs For optimum performance keep the printer out of direct sunlight Faded images light areas or dark bands may result Cleaning the Printer For optimum performance do not place the printer near vents or dust producing equipment Particles in the air may enter the printer and cause failures in internal mechanisms For best results clean the outside of the printer with a damp cloth Power the printer off before cleaning Do not use detergents For instructions on cleaning the inside of the printer refer to the System Administrator Guide on your printer CD 4 2 User Guide Replacing the Laser Print Cartridge Replacing the Laser Print Cartridge When the laser print cartridge runs low on toner the printer s Control
60. ions Canadian Certifications Canadian 60 HZ 115V The equipment is listed by the Underwriters Laboratories UL 1950 certified by Canadian Standards Association CSA22 2 No 950 B 4 User Guide European Markets European Markets CE Certification C The CE marking applied to this product symbolises Xerox Ltd Declaration of Conformity with the following applicable Directives of the European Union Council Directive 73 23 EC amended by Council Directive 93 68 EC on the harmonisation of the laws of the Member States related to equipment designated for use within certain voltage limits Council Directive 89 336 EC approximation of the laws of the Member States related to electromagnetic compatibility When applicable Council Directive 99 5 EC on the harmonisation of the laws of the Member States related to radio and telecommunications terminal equipment A full declaration defining the relevant Directives and referenced standards can be obtained from your Xerox Ltd representative Appendix B Notices and Certifications B 5 European Markets EN55022 Configuration Specification Base Printer EN55022 Class B Base Printer with Token Ring EN55022 Class A Base Printer with 100MB Ethernet EN55022 Class B B 6 User Guide Safety Extra Low Voltage Safety Approval Safety Extra Low Voltage Safety Approval The printer s printing system is in compliance with various govern
61. ive to correct the problem e If any of the following conditions occur switch off the printer power immediately disconnect the power cord and call an authorized service representative The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water Any part of the printer is damaged The power cord is attached to the printer as a plug in device at the back of the printer In the event it is necessary to remove all electrical power from the printer power off the printer and disconnect the power cord from the printer outlet and the printer viii User Guide Laser Safety Laser Safety The use of controls or adjustments or the performance of procedures other than those specified herein may result in a hazardous radiation exposure This equipment complies with all applicable safety standards With specific regard to laser the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product It does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance When performing various operator functions you may see laser warning labels These labels are for the service mode and are placed on or near panels or shields that require a tool for removal These panels are not to be removed Safety Notes ix Maintenance Safety Maintenance Safety e D
62. jam has occurred at the exit path to the output bin Open Rear Cover ACTION Refer to Jam Scenario 2 page 5 10 MBF Jam A paper jam has occurred while feeding from the multi bypass feeder Remove All Paper ACTION Refer to Jam Scenario 3 page 5 11 Offset Jam A paper jam has occurred at the Offset Catch Tray Open Rear Cover ACTION Refer to Jam Scenario 4 page 5 14 Paper Jam A paper jam has occurred inside the front cover Open Front Cover ACTION Refer to Jam Scenario 5 page 5 16 Paper Jam A paper jam has occurred at the duplex module Open Rear Cover ACTION Refer to Jam Scenario 6 page 5 18 The size of the paper fed was not the size expected by the printer causing a Paper Size Jam jam inside the rear cover Open Rear Cover ACTION Refer to Jam Scenario 7 page 5 21 Tray 1 Jam A paper jam has occurred while feeding from Tray 1 Open Tray 1 ACTION Refer to Jam Scenario 8 page 5 22 Tray 2 Jam A paper jam has occurred while feeding from Tray 2 Open Tray 2 ACTION Refer to Jam Scenario 8 page 5 22 Tray 3 Jam A paper jam has occurred while feeding from Tray 3 Open Tray 3 ACTION Refer to Jam Scenario 8 page 5 22 5 6 User Guide Jam Scenario 1 Control Panel Message Corrective Action Env Feeder Jam Remove All Envel Paper Jams A paper jam has occurred while feeding from the envelope Remove all envelopes
63. lect this tab you can control how PostScript interprets TrueType fonts TrueType Fonts This feature offers the following options e Use Substitution Table The Substitution Table helps you select a printer resident PostScript font that is the closest match for the True Type font being generated by the application e Always Send to Printer This option will send the font down to the printer as part of the job If the Font Substitution Table or Use Printer Fonts options are not selected the font format must be specified in the Always Send to Printer field Chapter 3 Printing 3 33 Using the PostScript Driver Send As This feature contains three options e Outlines Type 1 A scalable vector based font that defines each character as a set of instructions that specify the shape and size of the character Bitmap Type 3 A non scalable rasterized format that contains data for each pixel that makes up each character Large complex bit maps require considerably more memory and processing time than other formats TrueType Type 42 Scalable vector based fonts developed by Apple Computer Corporation and is also used by Microsoft in their Windows operating system 3 34 User Guide Using the PostScript Driver Substitution Table TrueType Font Print Font Lists the PostScript fonts that are resident on the printer When you select different fonts in the For TrueType Font list the printer font that is the cl
64. led options such as the hard drive High Capacity Feeder etc These settings are displayed under the driver s Printer Configuration tab If you are not certain which options your printer will support you can check by printing a Configuration Sheet at the printer s Control Panel as described in the section Generating a Printer Report page 3 60 Chapter 3 Printing 3 5 Using the Printer Drivers Using the Ata minimum your printer s drivers enable you to Driver s Features control the following aspects of printing e Select an input tray from which to draw paper or other print media e Select an output bin to which the print job will be delivered Select simplex or duplex operation if the duplex option is installed e Select paper size orientation and media Select the number of copies e Select collating The following sections provide a general overview of the features supported by your printer s drivers Note that some features may not be supported by some of the drivers Table 3 3 on page 3 7 lists driver features by driver for comparison purposes 3 6 User Guide Using the Printer Drivers Table 3 3 Driver Features x s IS sa D o c E r LL x S a Secure Printing Proof Printing Cover Sheets Edge to Edge Draft Mode Separator Sheet Booklet Printing Print Anyway Auto Tray Select Watermark Collation PCL Windows 95 98 C C C C C C NCU Windows 2000 C C C
65. les or disables the Token Ring AppSocket interface Sets the default emulation page description language for the Token Ring AppSocket interface Enables or disables the AppSocket binary mode of PostScript Table 3 6 Page 10 of 14 Chapter 3 Printing 3 53 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Token Ring Menu TTalk Enable Enables or disables the Token Ring TokenTalk protocol continued HTTP Enable Enables or disables the Token Ring HTTP Server protocol IP Address Res Sets the method used to resolve Res the IP address including subnet mask and default gateway IP Address Sets the four byte IP address Sub Net Mask Sets the four byte Sub Net Mask address Default Gateway Sets the four byte Default Gateway address Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Source Routing Sets the source routing option Speed Sets the default ring speed of the Token Ring interface LAA Sets the six byte Locally Administered Address Table 3 6 Page 11 of 14 3 54 User Guide Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Novell Menu capable Novell Enable Novell PDL Novell Binary PS Novell Mode Frame Type Polling Interval PServer Name Primary Server NDS Tree NDS Context Allows you to modify No
66. mensions 16 5 w x 17 1 d x 16 1 h e 442 mm w x 439 mm d x 413 h Weight without laser print cartridge and controller e 57 3 Ibs 26 kg A 2 User Guide Environmental Specifications Environmental Specifications Temperature e 41 to 95 F 5 to 35 C Humidity 15 to 85 RH Sound Level base configuration e 49 5 dbA Running Max e 35 dbA Standby Max Appendix A Printer Specifications A 3 Electrical Specifications Electrical Specifications Power Requirements 110 120 VAC 50 60 Hz e 220 240 VAC 50 60 Hz Power Consumption e 110 120 VAC 800W max during warmup and printing 102W Standby 30W max when in power saver mode e 220 240 VAC 800W max during warmup and printing 30W max when in power saver mode A 4 User Guide Performance Specifications Performance Specifications Resolution True 1200 x 1200 dpi at rated speed 600 x 600 dpi e XIE Resolution Enhancement Print Speed e Up to 21 ppm pages min simplex e Up to 15 ipm impressions min duplex Appendix A Printer Specifications A 5 Controller Specifications Controller Specifications Motorola PowerPC RISC processor with ASIC co processor Memory e 32 MB DRAM 8 MB FLASH ROM Standard e Upgradable to a maximum of 192 MB Page Description Languages PDL e PCL Se and PCL 6 emulations e Adobe PostScript 3 Resident Fonts e 35 PostScript Type 1 e 35 Intellifonts PostS
67. mental agencies and national safety regulations All system ports meet the requirements for Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories attached to the system must meet or exceed the requirements listed above Since this system consists of several modules requiring external connection it must be installed per the manufacturer s installation procedure Appendix B Notices and Certifications B 7 Safety Extra Low Voltage Safety Approval B 8 User Guide Printer Options Optional Equipment Appendix C Printer Options C 1 Optional Equipment Optional Equipment The optional equipment described in this User guide allow you to add special features to your printer or upgrade your printer system to meet your particular needs Table C 1 on page C 3 provides a brief description of each enhancement available The part number needed to place an order can be found on the Supplies Options Guide that came with the printer C 2 User Guide Table C 1 Optional Equipment Optional Kits Hard disk drive Optional Equipment To order any of the equipment listed below see the separate Supplies Options Guide or contact your dealer Use Allows for secure job and proof job printing storage of fonts and macros and increases the productivity of multiple page jobs via electronic pre collation Send Once RIP Once an
68. mentation and printer drivers Printer Management Software CD which contains various client software and the documentation for them This section serves as a roadmap for the printed and CD documentation Printed Your printer was packaged with the following pieces of Documentation printed documentation Quick Install Guide which shows you how to get your printer up and running User Guide this book which provides you with the basic information needed to use your printer More detailed information is contained in the System Administrator Guide on your Product CD Quick Network Install Guide which briefly shows you how to connect your printer to a network in your specific environment More detailed Network Environment information is contained in the Technical Information Guide on your Product CD Provided only with printers in a network configuration 1 10 User Guide Using the CDs Printer Documentation The documentation on the Product CD is provided as PDF files which are opened in Adobe Acrobat Reader provided on the CD if you do not already have it installed These files contain hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information as well as from page to page where information is cross referenced Simply move the cursor over a hypertext link and it changes to a pointing finger Then click on the link to jump to t
69. ng 5 11 Paper Jams Control Panel Message Corrective Action Slowly pull out the laser print cartridge D To prevent toner stains place the cartridge on a surface covered with old scrap paper or the like 6 Check the area where the laser print cartridge was located and remove any jammed paper 7 Holding the laser print cartridge as shown lower it into the printer s guide channels B Be sure to push the cartridge all the way into the printer 8 Slowly close the front cover Press the center part of the top cover until it latches into place 5 12 User Guide Paper Jams Control Panel Message Corrective Action Open the multi bypass feeder by pulling the latch at the top center 1 0 Reload the multi bypass feeder 11 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 13 Paper Jams Jam Scenario 4 A paper jam has occurred at the Offset Catch Tray Control Panel Message Corrective Action 1 Go behind the printer squeeze the latch on the top left of the rear cover and pull the cover open Offset Jam Open Rear Cover Open the rear cover of the Offset Catch Tray by pulling on the recessed area Open
70. nter Ignore size and use default paper tray Ignores the paper size and uses the default paper tray Nearest available size adjust page Selects the nearest available paper size and adjust the page to fit Next larger available size adjust page Selects the next larger available paper size and adjust the page to fit Chapter 3 Printing 3 27 Using the PostScript Driver e Nearest available size no page adjust Selects the nearest paper size but does not adjust the page to fit e Next larger available size no page adjust Selects the next larger available paper but does not adjust the page to fit Margins Your printer can print with predefined margins or can print all the way to the edge of the paper The two options available are e Yes If you choose this option the printer defaults to HP compatible printable areas for each paper size which is approximately one sixth of an inch unprintable margins on all edges The application may increase the margins to greater than this minimum e No If you choose this option the default setting the printer will print all the way to the edge of the paper 3 28 User Guide Using the PostScript Driver Page Layo ut There are two options Multiple Page per Size N up Printing and Booklet Printing Multiple Pages per Side N Up printing By default the printer will print one page image on the sheet of paper You can select two four six nine or sixteen p
71. nu system brings the printer online If the printer is offline and in the menu system exits the menu system and brings the printer online If the printer is offline and in power saver mode brings the printer online Enter If the current display is a value for an item causes the value to be entered as the current default value for this item If the current display is an action to be invoked e g PCL Font List Restart Printer causes the action to occur If not in the menu system and the Form Feed LED indicates that a partial page exists causes an implied PCL reset and the partial page is ejected If a paper mismatch condition exists and a request to use an alternate paper is displayed causes printing on the paper currently loaded in the selected tray Print Anyway Menu Up If not in the menu system enters the menu system and displays the first menu If in the menu system causes the Control Panel to scroll through the menus in order bottom to top Table 3 5 Page 1 of 2 Chapter 3 Printing 3 41 Using the Control Panel Table 3 5 Control Panel keys and their functions continued Key Menu Down Description If not in the menu system enters the menu system and displays the last menu If in the menu system causes the Control Panel to scroll through the menus in order top to bottom Item Up If in the menu system causes the Control Panel to scroll through the items
72. o not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a dangerous condition Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers See Chapter 4 Maintaining the Printer for maintenance instructions x User Guide Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer Use the material and supplies specifically designed for your printer The use of unsuitable materials may result in poor performance and possibly a hazardous situation Follow all warnings and instructions marked on or supplied with the printer options and supplies Place the printer in a dust free area where the temperature range is 41 F to 95 F S C to 35 C and the relative humidity is 15 to 85 Place the printer in an area where there is ade
73. ociated with the paper type Cardstock appears only if Config Fuser is set to On User type N Sets the fuser temperature to be associated with the custom paper type of User type n appears only if Config Fuser is set to On and the paper type has been defined through CentreWare Table 3 6 Page 3 of 14 3 46 User Guide Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description PCL Menu emulation jobs Font Number Pitch Point Size Symbol Set Orientation Form Length Line Terminat Allows you to establish the default configuration for the printer when printing PCL Menu Items Description Sets the default font in PCL Sets the pitch of the default font in PCL Appears only when the default font already selected is a scalable fixed pitch font Sets the point size of the default font in PCL Appears only when the default font already selected is a scalable proportional spaced font Sets the default font symbol set used in PCL Sets the default orientation portrait landscape used in PCL Sets the default number of lines per page used in PCL Enables the setting of an additional carriage return after every line feed appearing in PCL text Table 3 6 Page 4 of 14 Chapter 3 Printing 3 47 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description System Menu Allows you to set general printer features
74. oduct CD 4 6 User Guide Troubleshooting Before You Begin Troubleshooting esses 5 2 EFFOF MESSAGES 3st deor tert otro qM dede sehe Te EAR VRETRR AE 5 4 Paper JAMS S 5 5 What Causes a Paper Jam sss 5 5 Paper Jam Messages seen 5 5 Solving Printing Problems sse 5 25 Solving Print Quality Problems esee 5 29 Additional Sources of Troubleshooting Assistance 5 37 Chapter 5 Troubleshooting 5 1 Before You Begin Troubleshooting Before You Begin Troubleshooting If it becomes necessary for you to take corrective actions note the following safety tips and then begin your troubleshooting by checking for possible hardware software and printer maintenance issues Do not use tools or sharp objects to clear paper jams since this may damage the printer Do not touch the surface of the print drum or the transfer roller Touching these surfaces may damage them Avoid contact with the printer s fuser area which may be hot Also be sure to observe the safety guidelines and recommendations provided in the Safety Notes If your printer is not operating properly make sure that the following hardware and software issues have been considered 5 2 User Guide Hardware Software Printer Maintenance Consumables Before You Begin Troubleshooting e Is the printer plugged in e Is the printe
75. ols and prints the job with no user intervention needed Secure Print Defers printing of a job until you enter the matching password on the Control Panel It is only available when the optional hard drive is installed To use this feature enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 58 You can also choose to delete the job without printing it as described in the section Deleting a Password Job page 3 59 Chapter 3 Printing 3 9 Using the PCL Driver e Proof Print Used with multiple copy jobs prints first set then holds the other copies until you enter the matching password on the Control Panel It is only available when the optional hard drive is installed To use this feature specify the number of copies to be printed then enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 58 You can also choose to delete the job without printing the remaining sets as described in the section Deleting a Password Job page 3 59 Copies You can choose to print from one to 999 copies The default is one copy Select Paper You can select paper size media type and input source for All Pages for the First Page if different than the
76. onnect the necessary cables Your printer may also have one or more optional features installed First verify your exact equipment options before proceeding further If you see features described in this section that are not available with the equipment you have you can easily add them yourself For more information refer to the separate Supplies Options Guide provided with your printer 1 2 User Guide Printer Features Printer Features Paper Handling Your printer has many special features that allow you to achieve the results you need for your specific print job Features vary slightly according to the options you are using and the memory installed in your printer This section will help you become familiar with your printer s features and capabilities Your printer has several paper sources and paper output options as described below and in Figure 1 5 on page 1 9 For a listing of supported media types and sizes refer to the section Selecting Print Media page 2 2 Input Sources The standard multi bypass feeder functions as either a single sheet manual feed tray or a tray for up to 100 sheets Tray 1 is the standard 550 sheet input source e Tray 2 is the optional 550 sheet input source installed immediately below Tray 1 e Tray 3 is the optional 550 sheet input source installed immediately below Tray 2 Theenvelope feeder is the optional input source that holds approximately 75 standard envelopes
77. or Guide on your printer CD 5 4 User Guide Paper Jams Paper Jams What Causes a Paper Jam Paper Jam Messages Your printer has been designed to provide reliable trouble free operation However you may experience an occasional paper jam When the printer detects a misfeed or a paper jam it stops printing and displays a Control Panel message After you clear the paper jam the printer will resume operation to complete the print job The pages in the print engine will be reprinted when the jam is cleared and printing resumes Paper jams occur most often when The paper stock does not meet specification See Selecting Print Media page 2 2 Paper has not been properly loaded in the tray The paper stock is in poor condition The printer needs cleaning Printer parts are worn and need to be replaced Table 5 1 on page 5 6 lists the types of paper jams that may occur If you see a Control Panel message that indicates a paper jam find the message in the left hand column and perform the accompanying steps to clear the paper jam Observe warning labels inside the printer when removing jammed paper Chapter 5 Troubleshooting 5 5 Paper Jams Table 5 1 Paper jam messages Message Description Corrective Action Env Feeder Jam A paper jam has occurred while feeding from the envelope feeder Remove All Envel ACTION Refer to Jam Scenario 1 page 5 7 Exit Jam A paper
78. osest match will be highlighted in the Print Font field You can change the default selections for the comparable printer fonts simply by selecting any font in the list on the screen below it Printer Font Substituted For font name This feature enables you to select which PostScript printer font you wish to substitute for the selected TrueType font Chapter 3 Printing 3 35 Using the PostScript Driver PostScri pt When you select this tab you can set various PostScript output options Format There are two different formats e Faster PostScript Standard the default setting This setting allows you to send PostScript jobs using the standard PostScript commands More Portable PostScript ADSC When this option is selected the driver creates a file that is compatible with Adobe Document Structuring Convention ADSC In order to print a document to a DSC file you must specify a file name and specify FILE as the printer port within the Printers Connect dialog box of the Windows Control Panel PostScript Level Selection Include Level 3 Features This setting allows you to send PostScript jobs using the Level 2 PostScript plus all of the additional Level 3 commands e Use Only Level 2 Features This setting allows you to send only PostScript Level 2 jobs No Level 3 commands will be accepted 3 36 User Guide Using the PostScript Driver Compress Bitmaps This control is available only if you have
79. printed page does not Make certain that the software application you are using to create your print look like it should job is configured properly Refer to your software documentation Make sure the correct driver is being used e Send a file containing PCL or PostScript commands to the printer f your page prints as it should your printer and interface are functioning properly If your information prints correctly but doesn t look right you may have An error in your command sequence operator A missing downloaded font A mismatched printer option against your host formatting Command errors may be identified by looking at your input file You can determine which fonts are in the system by printing a PCL or PS Font List You can verify your data setup by printing a Configuration Sheet and checking your printer setup The requested font for Print a PCL Font List or PostScript Font List if the job is PostScript the job does hot print e If fonts print on the Font List your print job may need correcting e If fonts do not print on the Font List reload the fonts and print another PCL or PostScript Font List Table 5 2 Page 2 of 4 5 26 User Guide Solving Printing Problems Table 5 2 Printer Operation Problems continued Problem Action PostScript commands are printed instead of the PostScript job Make certain that the software application you are using to create your job is configu
80. quate space for ventilation operation and servicing The recommended minimal spacing is 24 in 600 mm in front of and behind the printer and 12 in 300 mm on each side of the printer Safety Notes xi Operational Safety Do not place the printer near a heat source Do not place the printer in direct sunlight Do not place the printer in line with the cold air flow from an air conditioning system Placethe printer on a level solid surface with adequate strength for the weight of the machine The base printer weight without any packaging materials is 59 pounds 27 kg The printer is heavy Exercise care in moving or relocating the printer Follow the recommended procedure when moving the printer from one location to another Do not put containers of coffee or other liquids on the printer Do not block or cover the slots and openings on the printer Without adequate ventilation the printer may overheat Be careful when working in areas identified with a warning symbol These areas may be very hot and could cause personal injury xii User Guide Operational Safety Frequent operation of the on off switch is not recommended Keep hands hair jewelry and neckties away from the exit feed rollers Do not remove a media tray while printing from that tray or any tray above the media tray in use Do not open the covers while printing Do not switch off the printer power while printing Do
81. r switched on e Is the correct printer driver installed and selected for your printer configuration An improperly seated tray or an open cover will prevent printing You can avoid these problems by regularly taking the following precautions e Insert media trays properly and securely Keep covers securely closed An empty laser print cartridge or expended maintenance item may prevent printing Keep consumables and maintenance items in supply e Add or replace when prompted by printer Specific instructions for replacing each consumable and maintenance Item are included with the individual replacement packages Chapter 5 Troubleshooting 5 3 Error Messages Error Messages Your printer displays messages on the Control Panel when operator intervention is required There are two types of message that require action e Printer fault messages are those that relate to printer shutdown such as a paper jam Action must be taken to resolve the fault e Attention messages do not result in printer shutdown but warn of action that should be taken to avert a shutdown The two line display of the Control Panel provides information about the condition of the printer and the suggested or required course of action Messages about paper jams are described in the next section For a complete listing of all Control Panel messages along with detailed descriptions and instructions refer to the System Administrat
82. re pages For example five collated copies of a three page job will result in one set of all three pages in order then a second set of all three pages in order then a third set of all three pages in order and so on that is 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 Certain print jobs are always collated These are Proof jobs discussed under Job Type see page 3 22 or jobs that request more than one copy of a multiple page job with page separators discussed under Select Paper see page 3 23 Chapter 3 Printing 3 25 Using the PostScript Driver Output Allows you to set your printer s default paper output destination The options are e The Standard Bin which holds up to 500 sheets e The optional Face Up Bin which holds up to 100 sheets e The optional 500 Offset Bin which holds up to 500 sheets of standard paper with offset capability if enabled at the printer s Control Panel 3 26 User Guide Document Options Using the PostScript Driver When you select this tab you can select a page policy and set margins Page Size Policies Page Size Policies are used to specify the recovery policy when the page size cannot be matched with any available media The options are Use printer default Use whatever Paper Size Policy that has been set on the printer as its default This is the default paper size policy Generate error if paper not available Generates an error message on the pri
83. red properly Refer to your software documentation The job sent to the printer might have included an incorrect header and therefore not have indicated that a PostScript job was being sent Check your software to make sure the PostScript header file is being sent to the printer Set the Print Errors item in the PostScript Menu to On and resend the job If an error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job Asking for features not available can cause a configuration error If the job still does not print and an error page was not printed the job may require additional memory Table 5 2 Page 3 of 4 Chapter 5 Troubleshooting 5 27 Solving Printing Problems Table 5 2 Printer Operation Problems continued Problem Action A PostScript or PCL job Check that you are using the correct PostScript or PCL printer driver Talis te pue For a PostScript job set the Print Errors item in the PostScript Menu to On and resend the job If an error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job Asking for features not available can cause a configuration error If the job still does not print and an error page was not printed the job may require additional memory See Appendix C Printer Options for information on ordering more printer memory For a PCL job do the following Check
84. s Selecting this option sends your TrueType images to the printer as graphic images so the text can be obscured by graphic objects This option is only available if you have selected the Raster setting in the Graphics Mode box as described under Graphics page 3 19 Use Printer TrueType Fonts Determines whether to use the TrueType fonts that reside on the printer or to download TrueType fonts from the computer If enabled the default setting the driver will use the TrueType fonts resident on the printer and if your document uses fonts that do not reside on the printer the driver will download the fonts with the job If disabled the driver will always download TrueType fonts to the printer with each job even if the fonts reside on the printer already 3 18 User Guide Using the PCL Driver Graphics Your printer will print graphics as either raster images or as vector graphic images All graphics can be printed as raster images However some geometric shapes or patterns and all TrueType fonts print faster if they are printed as vector images Vector If selected the driver will send as many graphics as possible as vector images and the rest as raster images With this setting it is not possible to print TrueType fonts as graphic images since TrueType fonts are vector images by default Raster When you select this setting the driver will convert all vector images and send them to the printer as raster
85. s elements of both the overlay and your document Overlays are most useful for creating such things as company letterhead You can create the letterhead in your application as a page overlay then download it and store it in the printer Whenever you want to print a document with the overlay you just send the print job to the printer with the Overlay command and the printer will automatically print the letterhead on each page of your document Page overlays eliminate the need to download the same information more than once thus saving transmission time However they do use up printer memory or disk space An overlay differs from a watermark in these respects e An overlay can contain graphics and text in any number of fonts in any number of sizes and colors A watermark can contain only text of one font one size and one color e An overlay is usually on the margins of a page while a watermark is usually in the middle of a page e An overlay usually will not obscure any part of the document but a watermark usually will e An overlay uses space on the printer s hard disk but a watermark does not Chapter 3 Printing 3 21 Using the PostScript Driver Using the PostScript Driver Pape r O utp ut When you select this tab you can select a job type copies paper image orientation duplex document collation and output bin for your printer Job Type There are three job types Some job types require a password
86. selected to Use Only Level 2 Features It compresses the graphics in your documents before sending them to the printer Although this saves memory the job may take longer to print The default for this option is On Print Postscript Error Information If you choose this option the driver will print an error sheet when an error occurs during the formatting or processing of a job The error sheet indicates the page where the error occurred and the type of error The default for this option is Off Chapter 3 Printing 3 37 Using the Control Panel Using the Control Panel The printer s Control Panel Figure 3 1 serves several purposes e It displays information about the status of the printer or the job in process e It provides the means for changing printer settings to control how the printer operates e It allows you to print reports and password protected pages stored on the optional hard drive Figure 3 1 Control Panel C n L1 The display e Online indicator light o Form Feed indicator light o Error indicator light B Data indicator light Online key e o Ie Password 0 Enter key Password 4 o Menu Up key 6 Q Q Password 1 A A A 0 1 2 3 o Menu Down key Password 5 EI I 10 Item Up key 9 9 e Password 2 4 5 6 i 11 Item Down key Password 6 12 Value Up key Password 3 13 Value Down key Password 7 3 38 User Guide
87. set of all three pages in order and so on that is 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 Certain print jobs are always collated These are Proof jobs discussed under Job Type page 3 9 or jobs that request more than one copy of a multiple page job with page separators discussed under Select Paper page 3 10 3 12 User Guide Document Options Using the PCL Driver Output Allows you to set your printer s default paper output destination The options are The Standard Bin which holds up to 500 sheets The optional Face Up Bin which holds up to 100 sheets The optional 500 Offset Bin which holds up to 500 sheets of standard paper up to 14 inches in length The offset capability can be set to On or Off via the Control Panel The default setting is On When you select this tab you can set the finishing mode and margins Finishing Mode There are two finishing modes Multiple Pages per Side N Up printing By default the printer will print one page image on the sheet of paper You can select two four six nine or sixteen page images per side of paper The printer will shrink the page images as needed and will arrange them on the paper most appropriately for the paper size and orientation You can also choose to print black borders around each page The default is to not print borders Chapter 3 Printing 3 13 Using the PCL Driver Booklet Printing The driver will print the document as
88. ssssrevssssssssssvsssssrssasss A 2 Environmental Specifications esee A 3 Electrical Specifications eene A 4 Performance Specifications eene A 5 Controller Specifications sees A 6 Notices and Certifications sess B 1 FCC Notices USA sias iet tet ro metro nba he B 2 Radio Frequency aoreet beh B 2 Certifications Canadian esee B 4 COL 115V iius ei ei Roa F e ebd B 4 European Markets eed nb teet eR He B 5 CE COrtniCQtion RPM ordoinst B 5 ENS 5022 iiss sebinsfecsssivesdesiatasatesnieeiscvsadeliscastabiadedeassdassccase B 6 Safety Extra Low Voltage Safety Approval B 7 Printer Options Fr tustometaion C 1 Optional Equipment eese C 2 Safety Notes Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements Attention to the following notes will ensure the continued safe operation of your printer Safety Notes v Note Caution and Warning Symbols Note Caution and Warning Symbols Throughout this User Guide several symbols are used to emphasize useful important and critical information They are as follows cs This symbol indicates particularly useful or helpful information about your printer This symbol indicates a caution against performing any action that may damage yo
89. t interference will not occur in a particular installation If the equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or a experienced radio TV technician for help Changes or modifications to this equipment not specifically approved by the manufacturer may void the authority granted by the FCC to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations B 2 User Guide FCC Notices USA The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment To assure compliance with FCC regulations on electromagnetic interference use a properly shielded and grounded cable Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Appendix B Notices and Certifications B 3 Certificat
90. tem Administrator Guide on the printer CD for ordering and installation instructions Set proper paper media type Increase the fuser temperature setting Wrinkled prints Prints are wrinkled creased or torn Poor paper condition Paper is damp Fuser is at its end of life Inspect replace the paper stock Replace paper stock Replace the Fuser See the System Administrator Guide on the printer CD for ordering and installation instructions 5 34 User Guide Table 5 3 Page 6 of 8 Table 5 3 Print Quality Problems continued Problem Blurred prints Image is blurred at the edges PRINTED IMAGE Possible Cause s Poor paper condition Paper is damp Defective laser print cartridge Solving Print Quality Problems Corrective Action s Inspect replace the paper stock Replace the paper stock Replace the laser print cartridge Random deletions Random light areas and deletions PRINTED IMAGE Poor paper condition Paper is damp Inspect replace the paper stock Replace the paper stock Table 5 3 Page 7 of 8 Chapter 5 Troubleshooting 5 35 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Grainy Graphics A graphic image is coarse or grainy like a brick or checkerboard pattern rather than a smooth halftone Possible
91. terfaces may also be available depending on whether or not the printer is network capable O Dd Optiona erfa RS 232 Serial X X 10base2 Ethernet X X Token Ring X n a For information about supported network environments and protocols refer to the Technical Information Guide on your Printer Management Software CD For networking option contact your service provider Chapter 1 Getting to Know Your Printer 1 5 Printer Features Page De scription Your printer includes the following Page Description Languages PDLs Languages e An emulation of HP PCL 5e e An emulation of HP PCL 6 e Adobe PostScript 3 Note HP PJL is supported Fonts The PCL emulation uses TrueType Intellifont and bitmap fonts There are 35 Intellifont fonts 1 bitmap font and 10 TrueType fonts resident in the printer Other fonts may be downloaded to system memory optional Flash memory or the optional hard disk PostScript 3 contains 136 fonts of which 39 are resident in the printer The remaining fonts are available on the Product CD for downloading to system memory optional Flash memory or the optional hard disk Resolution Your printer provides the following resolutions e true 1200 dots per inch dpi 1200 dpi image quality 600 dpi e 300 dpi PCL Se only Print Speed The print speed your printer achieves depends on the complexity of your print jobs Maximum rated print speed is 21 ppm 1 6 User Guide Print
92. that you are using and your operating system Your printer supports the PCL printer drivers listed in Table 3 1 and the PostScript printer drivers listed in Table 3 2 on page 3 5 To take full advantage of all the printer s features when printing PCL or PostScript jobs install the appropriate printer driver s Table 3 1 PCL 5e and PCL 6 Emulation Printer Drivers Environment Printer Driver Windows Windows 95 98 Windows NT 4 0 2000 Your printer was shipped with the latest print drivers available at time of manufacture You may wish to check for later drivers that support different network environments on the manufacturer s website 3 4 User Guide Installing the Printer Drivers Configuring the Printer Drivers Using the Printer Drivers Table 3 2 PostScript Printer Drivers Environment Printer Driver Windows Windows 95 98 Windows NT 4 0 2000 IBM OS 2 OS 2 Ver 2 1 OS 2 WARP Macintosh System 7 x 8 x UNIX CentreWare Services for UNIX Solaris 2 5 2 5 1 2 6 7 Systems IBM AIX 4 2 x 4 3 x HP Ux 10 x 11 x SGI 6 2 6 4 DEC 4 0 SCO UnixWare 7 0 UNIX TTY Services Inside the cover of the printer CD case is a booklet with instructions on how to load your printer drivers In addition your System Administrator can download drivers directly to your workstation When you initially use any of your printer drivers make sure to properly configure them for the printer and its instal
93. the center part of the top cover until it latches into place 6 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 17 Paper Jams Jam Scenario 6 X A paper jam has occurred at the duplex module Control Panel Message Corrective Action 1 Go behind the printer squeeze the latch on the top left of the rear cover and pull the cover open Paper Jam Open Rear Cover 2 Remove any jammed paper Be careful not to touch the fuser It becomes very hot from printing 3 Slide the green tabs to the left and right of the duplex module inwards and pull the duplex module out of the printer Remove DuplxUnit Clear Paper Path 5 18 User Guide Paper Jams Control Panel Message Corrective Action 4 Open the duplex module by moving the tabs on the outside of the duplex module outwards and lifting up the cover Remove any jammed paper then close the cover Insert the duplex unit into the left and right channels inside the printer Chapter 5 Troubleshooting 5 19 Paper Jams Control Panel Message Corrective Action Slide the unit in until the green levers snap into place 8 Close
94. the printer s rear cover 9 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 5 20 User Guide Paper Jams Jam Scenario 7 The size of the paper fed was not the size expected by the printer causing a jam inside the rear cover Control Panel Message Corrective Action Go behind the printer squeeze the latch on the top left of the rear cover and pull the cover open Paper Size Jam Open Rear Cover 2 Removeany jammed paper Be careful not to touch the fuser It becomes very hot from printing Clear Paper Path y P g 3 Close the printer s rear cover 4 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 5 Change to the correct paper size Chapter 5 Troubleshooting 5 21 Paper Jams Jam Scenario 8 A paper jam has occurred while feeding from a paper tray Note While the illustrations below show Tray 1 you can use this procedure for clearing Tray 2 and Tray 3 jams as well Control Panel Message Corrective Action Grip the recessed area in the front of the paper tra
95. two images per sheet landscape orientation However it rearranges the page images so the sheet of paper can be folded to be read as a left to right book The standard booklet format has the first page as the left most page The Right to Left control if checked will print the booklet with the first page as the right most page On a folded sheet of paper with two page images the horizontal distance from the fold to either page image is called the gutter The Gutter control allows you to set this distance to zero fifty one hundred or 150 dots When you fold several pages into a booklet the thickness of the paper forces the page image of the inner pages to shift slightly outward The Creep control allows you to choose a number of dots by which to shift the page images inward to compensate for the thickness of the paper You can choose any value from zero to twenty 3 14 User Guide Using the PCL Driver Margins Your printer can print with predefined margins or can print all the way to the edge of the paper The two options available are e Yes If you choose this option the printer defaults to HP compatible printable areas for each paper size which is approximately one sixth of an inch unprintable margins on all edges The application may increase the margins to greater than this minimum e No If you choose this option the default setting the printer will print all the way to the edge of the paper Chapter 3
96. ur printer or degrade performance This symbol indicates a warning against performing any action that may lead to physical injury When used in a step the above symbols appear smaller but are of equal importance vi User Guide Electrical Safety Electrical Safety Use the power cord supplied with your printer Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal Plug the power cord directly into a properly grounded electrical outlet Do not use an extension cord If you do not know whether an outlet is grounded ask an electrician to check the outlet You may get a severe electrical shock if you do not connect the grounding conductors correctly Do not place the printer where people may step on the power cord Do not place objects on the power cord Safety Notes vii Electrical Safety e Do not override or disable electrical or mechanical interlocks Do not obstruct the ventilation openings These openings are provided to prevent overheating of the printer Do not push objects into slots and openings on the printer Making a contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice unusual noises or odors switch off the printer power immediately Disconnect the power cord from the electrical outlet Call an authorized service representat
97. vell parameters and appears only if the printer is network Menu Items Description Enables or disables the Novell protocol If set to Off the following menu items do not appear Sets the default emulation page description language for the Novell protocol Enables or disables the Novell binary mode of PostScript Sets the PServer mode for the Novell protocol Sets the frame type used for the Novell protocol Sets the rate in seconds at which the PServer issues polling requests for assigned queues Sets the name of the PServer in this printer Sets the name of the Primary file server Sets the NDS Tree character string Set the NDS context string Table 3 6 Page 12 of 14 Chapter 3 Printing 3 55 Using the Control Panel Table 3 6 Control Panel Menu Options continued Menu Description Print Menu Allows you to generate printer reports Menu Items Description Config Sheet Prints a Configuration Sheet showing the printer s current information and menu settings PCL Demo Prints a sample page demonstrating the printer s capabilities PCL Font List Prints a list of PCL fonts currently loaded PS Font List Prints a complete list of all PostScript language typefaces installed Menu Map Prints a page showing the structure of the Control Panel Menu Tree Test Print Prints a test pattern for analysis of print quality over the entire page intended for use by the service technician Disk Directory
98. y and pull it towards you Tray 1 Jam 2 Hold the tray with both hands Open Tray 1 lift it gently and remove it from the printer or Tray 2 Jam Open Tray 2 or Tray 3 Jam Open Tray 3 3 Place the tray on a flat surface If there is wrinkled paper in the tray remove it 5 22 User Guide Paper Jams Control Panel Message Corrective Action Open the front cover all the way until it stops Open Front Cover Remove Jam Sheet Slowly pull out the laser print cartridge gt To prevent toner stains place the cartridge ona surface covered with old scrap paper or the like Check the area where the laser print cartridge was located and remove any jammed paper Chapter 5 Troubleshooting 5 23 Paper Jams Control Panel Message Corrective Action Holding the laser print cartridge as shown lower it into the printer s guide channels w Be sure to push the cartridge all the way into the printer 8 Slowly close the front cover Press the center part of the top cover until it latches into place 9 Reinstall the paper tray 10 Check the Control Panel display If the jam has been cleared and all covers are closed the display will show Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 5 24 User Guide Solving Printing Problems
99. you may hear a noise when powering on the printer and the cartridge may be damaged 4 4 User Guide Replacing the Laser Print Cartridge 6 Place the cartridge on a flat surface hold it firmly with one hand and with the other hand grasp the end tab of the sealing tape and pull the tape straight out horizontally If pulled at an angle the tape may break After pulling out the tape do not shake the cartridge or subject it to shocks 7 Holding the cartridge as shown lower it into the printer inserting the cartridge s two projecting parts into the printer s guide channels Be sure to push the cartridge all the way into the printer 8 Slowly close the front cover Press the center part of the top cover until it latches into place 9 If the envelope feeder was removed reinstall it and power on the printer 1 0 Check the Control Panel display Wait until Ready is displayed If an error message appears refer to Table 5 1 on page 5 4 for instructions 1 1 Recycle the used cartridge using the packaging from the new cartridge following the directions provided Chapter 4 Maintaining the Printer 4 5 Replacing Maintenance Kit Items Replacing Maintenance Kit Items The Maintenance Kit contains internal printer components which require replacement from time to time As these are more complex tasks that are not routinely performed the procedures are provided in the System Administrator Guide on your Pr
100. ze paper Load the 8 x 10 paper in Tray 1 Set the Tray Menu Tray 1 Mode item to Custom Set the Custom Size item to Letter 8 5x11 nA BR W N Set the Tray Sequence item to a value that does not include Tray 1 or set to Off 6 Request Tray 1 as the paper source and send the print job 6x7 in multi bypass 1 In the application format the page for Letter size paper setting the feeder margins to correctly position the image on 6 x 7 in paper if overlaid by Letter size paper 2 Load the 5 x 7 paper in Tray 1 3 Set the Tray Menu MBF Size item to Custom 4 Set the Custom Size item to Letter 8 5x1 1 5 Set the Tray Sequence item to a value that does not include MBF or set to Off 6 Request MBF as the paper source and send the print job Chapter 2 Loading Print Media 2 15 2 16 User Guide Printing IRUODUCUON e eanais 3 3 Using the Printer Drivers sse 3 4 Installing the Printer Drivers esee 3 5 Configuring the Printer Drivers esesesseeee 3 5 Using the Driver s Features iasieievscns onis idis rbd 3 6 Using the PCL Driver iiie rrt mie Ris 3 8 Paper OUtpUL a critt hern enean bn eel 3 9 Document Options etra co 3 13 Graphics Options ien nere e ee tah 3 16 Watermarks PER X 3 20 edo E 3 21 Using the PostScript Driver essen 3 22 Paper OUtput ei Rete aereo tae 3 22 Page EQVOUE 6st oisi taut

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