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Xerox ColorQube 8700 User's Manual

1. ColorQube 8700 8900 Color Multifunction Printer 113 User Guide Scanning Scanning to a Folder This section includes Scanning to the Public Folder necorreseni aa anon aaa 114 CCI NN ee I FONE raisni T E 115 e Creatina PIVI Folde Niran En ern etcetera serene eevee eres 115 Reming o can een ec n aE A erate E RE 116 Scanning to a folder is the simplest scanning method When you scan an image at the printer the scan file is stored in a folder on the internal hard drive You then use CentreWare Internet Services to retrieve the stored scan file to your computer The default settings create a 1 sided color portable document format pdf file You can change these settings using the printer control panel or using CentreWare Internet Services at your computer Control panel selections override the settings in CentreWare Internet Services Scanning to the Public Folder The printer provides a public folder to store scanned images You do not need a password to scan images to the public folder or to retrieve them All users can view scanned documents in the public folder You can also create a password protected private folder For details see Creating a Private Folder on page 115 To scan an image to the public folder 1 Load the original on the document glass or in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select All Templates from
2. 20 1 1800 Sheet High Capacity Feeder 11 Output Tray 2 Left Side Doors 12 Output Tray Paper Stop 3 Tray 1 13 Ink Access Door 4 Top Left Side Door Release 14 650 Sheet Finisher 5 Top Left Side Door 15 Control Panel 6 Convenience Stapler 16 Front Door 7 Scanner with Document Feeder 17 Cleaning Unit 8 Document Feeder Top Cover 18 Waste Tray 9 Document Feeder Tray 19 Trays 2 5 10 Document Feeder Output Tray 20 Locking Wheels ColorQube 8700 8900 Color Multifunction Printer 19 User Guide Features Right Rear View oe lS Fax Line Connector 7 Finisher Interface Feature Card Slot 8 Scanner Port Ethernet Connection 9 Power Switch USB Memory Port 10 Power Connector for Finisher USB Port 11 Power Connector for Printer Foreign Device Interface 12 Hard Drive Cover Control Panel The control panel consists of the touch screen USB port and buttons you press to control the functions available on the printer The control panel 20 Displays the current operating status of the printer Provides access to copy print scan and fax features Provides access to information pages Prompts you to load paper replace supplies and clear jams Displays errors and warnings Connects to a USB Flash drive for scan and print access ColorQube 8700 8900 Color Multifunction Printer User Guide O ON DWM Lf WwW 14 15 16 17
3. eee ColorQube 8700 8900 Color Multifunction Printer 163 User Guide Maintenance 5 Locate the clear plastic strip on the paper guide Wipe the entire length of the lower half especially the side facing you with a cloth pre moistened in 90 isopropyl alcohol 7 Close the door 164 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Cleaning Tray 1 Rollers Periodically inspect the feed rollers in each of the installed trays and clean them if paper dust or other residue is visible Dirt on the feed rollers can cause paper jams or deteriorate print quality To clean Tray 1 rollers 1 Open tray 1 2 Clean the gray pick roller using a clean soft cloth 3 Close the tray ColorQube 8700 8900 Color Multifunction Printer 165 User Guide Maintenance Cleaning Trays 2 5 Rollers Periodically inspect the feed rollers in each of the installed trays and clean them if paper dust or other residue is visible Dirt on the feed rollers can cause paper jams or deteriorate print quality To clean Trays 2 5 rollers 1 Open the paper tray lift the front of the paper tray and pull it completely out of the printer Note Do not remove the high capacity feeder tray because it extends far enough to provide the necessary access 2 Remove the pick roller assembly a Open the Tray 2 left side do
4. aS we N Ensure that the model name in the middle of the driver matches the model name of the printer If the names do not match install the proper print driver for the printer 6 If the print driver is correct see Selecting Printing Options on page 67 to set the Print Quality mode and Color Options Set the Print Quality mode to Standard or Enhanced Set the Color Options to Automatic Color 7 If the problem persists delete then reinstall the print driver 8 If the problem still persists ensure that you are not printing through a print server Try printing directly to the printer If the problem persists go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support ColorQube 8700 8900 Color Multifunction Printer 217 User Guide Troubleshooting Troubleshooting Print Quality Problems in the Printer If you have print quality problems when printing a Demo Page or the Configuration Report from the control panel the problem is in the printer To isolate the problem 1 At the control panel print the Troubleshooting Print Quality Pages For details see Printing the Troubleshooting Print Quality Pages on page 216 2 If the prints are too light to see print details ensure that the printer is loaded with undamaged dry supported paper 3 Compare the print quality problems in your document to each o
5. 7 e Touch OK f To change the text formatting touch Format amp Style choose the desired settings then touch OK To insert the current date a Touch Date gt On b Touch Apply To then select an option c Under Format select a format for the date d Touch an arrow to position the date in the header or footer The sample page shows the location of the date Touch OK To change the text formatting touch Format amp Style choose the desired settings then touch OK To insert a Bates Stamp mh Oo a Touch Bates Stamp gt On b Touch the Starting Page Number field then use the alphanumeric keypad to enter the starting page number Leading zeros can be included c Touch Apply To then select an option d Under Stored Prefixes touch an existing prefix in the list Note To create a prefix touch a blank row use the touch screen keyboard to type up to eight characters then touch OK e Under Position touch an arrow to position the Bates Stamp in the header or footer The sample page shows the location of the Bates Stamp f Touch OK g Tochange the text formatting touch Format amp Style choose the desired settings then touch OK Touch OK Adding Transparency Separators You can add blank sheets of paper between each printed transparency The size and orientation of the separators must be the same as the transparencies Note Transparency separators cannot be added if the paper supp
6. Building a Fax Job For details see Building a Fax Job on page 142 ColorQube 8700 8900 Color Multifunction Printer 153 User Guide Faxing Sending a LAN Fax Local Area Network LAN Fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line The Fax window allows you to enter recipients create a cover page with notes and set options Using the options you can select confirmation sheets send speed fax resolution send time and fax dialing options Notes e When the Fax job type is selected some features such as Edge Enhancement Thin Line Enhancement and Black Enhancement are turned off e Notall printer models support this feature To send a LAN fax 1 With the desired document or graphic open in your application open the Print dialog box For most software applications click File gt Print or press CTRL P Select your printer then click Properties to open the print driver dialog box On the Paper Output tab from the Job Type list select Fax Click Recipients ee Do one or more of the following Click the Phonebook button select a phone book from the list select a name from the upper list then add it to the Fax Recipients Repeat the procedure to add more names Click OK Click the Add Recipients button type the recipient name and fax number add other information then click OK Add new recipients as needed 6 To include a cover sheet clic
7. Troubleshooting Automatic 2 Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using the correct paper For details see Supported Paper on page 42 Do not use envelopes labels reloaded paper or paper heavier than 122 g m for automatic 2 sided printing Note Reloaded paper is paper previously printed or copied on laser or solid ink printers Incorrect setting In the print driver Properties select 2 Sided Print on the Paper Output tab Date and Time are Incorrect The date and time are set automatically when the printer is connected to a network that has a Network Time Protocol NTP server NTP is used to synchronize the internal clocks of computers over a network connection at system startup and every subsequent 24 hour period thereafter This feature ensures that the internal clock of the printer stays synchronized with the NTP server you specify Note To access this feature at the control panel log in as an administrator Probable Causes Solutions The time zone date or time is set incorrectly 1 At the printer control panel press the Machine Status button then touch the Tools tab Touch Device Settings gt General gt Date amp Time To set the time zone touch Time Zone and touch the arrows to adjust the time zone To set the date touch Date select a format and set the date To set the time touch Time and set the time Select Display 24 ho
8. 6 7 8 Paper and Media Close the tray On the control panel change the type to Label Verify the size type and color settings Change the selection for any incorrect setting On the printer touch screen touch Confirm In the Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting Transparencies Use only Tray 1 for printing transparencies Guidelines for Printing Transparencies Remove all paper before loading transparencies in the tray Handle transparencies by the edges using both hands Fingerprints or creases can cause poor print quality After loading transparencies change the paper type to Transparency on the printer control panel In the print driver software select Transparency as the paper type Do not load more than 20 transparencies Overloading the tray can cause the printer to jam Do not use transparencies with stripes on the side Do not fan transparencies ColorQube 8700 8900 Color Multifunction Printer 63 User Guide Printing This chapter includes CEA UG TOUS OVEN nann Magenre ap ererer starr seper TA 66 Selecing Prnung PIO Nat RS as ac tee ceca amare a ras eae cate calaae iccaraeaantctas 67 6 PRNO NS Sanoa hae a taterteseat a E 71 ColorQube 8700 8900 Color Multifunction Printer 65 User Guide Printing Printing Overview Before printing your computer and the printer must be plugged in turned on and c
9. If the original document contains color you can create copies in full color a single color or in black and white To select the output color 1 2 3 Press the Services Home button then touch Copy Under Output Color select an option Auto Detect detects the color content in the original document If the original is a color document the printer makes copies in full color If the original is a black and white document the printer makes copies in black only Black amp White copies in black and white only Colors in the original are converted to shades of gray More provides additional choices e Color copies in full color output using all four printing colors cyan magenta yellow and black e Single Color copies in shades of a single color Under Colors select a color The sample page shows your color selection Touch OK ColorQube 8700 8900 Color Multifunction Printer 89 User Guide Copying Reducing or Enlarging the Image You can reduce the image to as little as 25 of its original size or enlarge it as much as 200 When using ID Card Copying you can enlarge to 400 of the original size To reduce or enlarge the image 1 Press the Services Home button then touch Copy 2 Touch an option To reduce or enlarge the percentage incrementally under Reduce Enlarge touch Plus or Minus Toreduce or enlarge the percentage using the alphanumeric keypad to type a specific valu
10. 18 Features 18 17 1615 Machine Status displays printer status settings and information on the touch screen Job Status displays lists of the active held or completed jobs on the touch screen Services returns to the active service from the Job Status or Machine Status screens or to a preset service Services Home provides access to printer features such as copy scan and fax Touch Screen displays information and provides access to printer functions Log In Out provides access to password protected features Help displays information about the current selection or service Language changes the touch screen language and keyboard settings Ink Access Door Release turns on the release motor to open the ink access door Power Saver enters and exits low power mode or the Quick Restart screen USB Memory Port provides USB Flash drive connection for use with Scan to USB and Print from USB functions Clear All clears previous and changed settings for the current selection Press twice to reset all features to their default settings and clear existing scans Stop temporarily stops the current job Follow the onscreen instructions to cancel or resume your job Start commences the selected job Interrupt Print pauses the currently printing job to run a more urgent job Alphanumeric Keypad allows you to enter copy quantities fax numbers and other numeric information C clear deletes numeric values or the
11. 5 Change the copy settings as needed For details see Selecting Copy Settings on page 88 6 Press the green Start button Notes e To pause or cancel a copy job press the red Stop button on the control panel e To interrupt a copy job press the Interrupt button on the control panel e On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely Document Glass e Lift the document feeder cover and place the first page face down in the upper left corner of the document glass e Align the originals to the matching paper size printed on the edge of the glass e The document glass accepts paper sizes up to 297 x 432 mm 11 7 x17 in e The document glass automatically detects standard paper sizes 86 ColorQube 8700 8900 Color Multifunction Printer User Guide Document Feeder RSS a ba Copying Insert originals face up with page one on top The confirmation indicator illuminates when you load the originals correctly Adjust the paper guides so they fit against the originals The document feeder accepts paper weights 38 128 g m for 1 sided pages and 50 128 g m for 2 sided pages The document feeder accepts paper sizes from 85x 125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x17 in for 1 sided pages and 110 x 125 4 3 x 4 9 in through 297 x 432 mm 11 7x17 in for 2 sided pages
12. The maximum feeder capacity is approximately 110 sheets of 80 g m paper The document feeder automatically detects standard paper sizes ColorQube 8700 8900 Color Multifunction Printer 87 User Guide Copying Selecting Copy Settings This section includes 88 BOSE S CN je ctnremerese ernest aerate ee cer ree repre eer rt irre teeter eree tore cers rere nee arr Serre Verrier teaenertn nereeryrT 89 Image Quality SEtUNG hctmveeereeer terse prere a 92 Layout SetUNIS duiun ER E E O T E O E NE 95 Output Fonmat Setting Sesine A E E E AN NOO EA 98 IKC TC OP N e E E Tene tne VIN ire ree wre eT a ner ere 104 Advanced Copy 2 ore eee eae es 108 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Basic Settings This section includes e Selecting Color or Black and White CopieS ss s 0s000ro010s0eesorotoeeeessosoototteossesssesoroeeesssssoroeersssssosroeeeeneessssereeeees 89 Reducing or Enlarging the WAGE scccanchansusamncingataacannnnmssusinacamananmbiemadanaaaan 90 e Selecting the Paper Tray u cecsssssssscssscsesssesssssssessssssssssssssssssesseesscsssessnscsssessucsssesesssssncsnscsasesensesasecssecsasseseeesessaeessseseess 90 Selecting 2 Sid d Copy OPTIONS vieciiscciccncnnemurescmeniniaedcuateand wieeidunaguarsiienesieumAnent 91 Selecing Collated Coples a Ea r E 91 Selecting Uncollated Copies sc52ccans na cenacans Seakena ensue ARERO 91 Selecting Color or Black and White Copies
13. Touch OK ColorQube 8700 8900 Color Multifunction Printer 99 User Guide Copying Adding Inserts You can insert blank pages or pre printed sheets in specific locations in your copy job You must specify the tray containing the inserts Note The paper used for the inserts must have the same width as the paper used for the rest of the document Inserts cannot be added if Booklet Creation is selected To add inserts 1 Press the Services Home button then touch Copy 2 Under Paper Supply touch the tray containing the paper for the body pages of the job Note If the paper supply is set to Auto Select inserts cannot be added 3 Touch the Output Format tab then touch Special Pages gt Inserts 4 On the Inserts screen touch the After Page Number field then use the alphanumeric keypad to enter the page number 5 Tospecify the number of sheets to insert at that location touch the Insert Quantity arrows 6 Tospecify the paper tray to use for the insert a Touch Paper Supply b Touch the desired tray c Touch OK 7 Touch Add The insert appears in the list on the right side of the screen 8 Repeat the three previous steps to add additional inserts 9 Touch Close The inserts appear in the list on the right side of the screen Note To edit or delete an insert touch the insert in the list then touch an action in the drop down menu 10 Touch OK Specifying Exception Pages You can print exception pages in a cop
14. You can connect to your printer directly from your computer using USB or connect over a network using an Ethernet cable or wireless connection Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately Xerox recommends an Ethernet connection because it is typically faster than a USB connection and it provides access to CentreWare Internet Services It also provides access to email workflow scanning and server fax services If the Software and Documentation disc is not available you can download the latest drivers for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700drivers e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900drivers Physically Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the network An Ethernet network is used for one or more computers and supports many printers and systems simultaneously An Ethernet connection provides direct access to printer settings using CentreWare Internet Services To connect the printer 1 Connect the power cord to the printer and plug the cord into an electrical outlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer Connect the other end of the Ethernet cab
15. disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information 252 ColorQube 8700 8900 Color Multifunction Printer User Guide Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Disposal Outside of the European Uni
16. machine of the sender If the problem persists go to Solutions Verify that the printer can make clean copies If it can have the sender fax the document again Contact the sender To increase available memory delete stored jobs and wait for the existing jobs to complete Confirm the original size of the documents then load the appropriate paper size in the printer Set the printer to receive faxes automatically If the printer is out of paper faxes and print jobs can deplete the printer of memory Load paper and print the jobs stored in the memory Verify the telephone line connection If the telephone line is disconnected connect it Make a copy to verify that the printer can make clean copies and prints If the copy prints correctly have the recipient verify that their fax machine is operating correctly e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support 222 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Getting Help This section includes Control Panel Mess esas scccsccessccsazecscssssccacsessscessscassadacodisasszetasaceskansnctazassedssiashdboedesacacasnacisaaleteeedsdaatelaasoniienta ieee 223 THe 1519 F188 AOR gah ere doy aeemrene repreeter errrere rey eee ve emreeers regret prereyetr erty reereeey etree aterreye eve mrechwerrive freer vemere rrr
17. see Changing the Basic Scan Settings on page 120 Touch the Email Options tab Change the file name Touch File Name a On the File Name screen use the touch screen keyboard to delete or modify the default text b Touch Save Change the file format and options a Touch File Format b On the File Format screen under Format select an option c Under Options for PDF PDF A XPS or TIFF select an option e Multi page creates a multi page document from the scanned images e 1 File Per Page creates a separate file for each page scanned d Under Options for PDF PDF A or XPS select an option e Image Only creates an unsearchable image of the scanned document e Searchable creates a searchable document of the scanned pages e For the searchable option select a language from the drop down menu f Touch OK Change the message a Touch Message b On the Message screen use the touch screen keyboard to type a message to appear with the images c Touch OK Change the Reply To address a Touch Reply To b On the Reply To screen use the touch screen keyboard to type an email address c Touch OK 10 Press the green Start button ColorQube 8700 8900 Color Multifunction Printer 127 User Guide Scanning Scanning to a Destination This section includes e Sending a Scanned Image to a Destination i sssscsisssssesicasssoesssaeesesssirtcrssesenitsinttsassiseoniteaasesiei stenacansnssae ness 128 Use Scan to Destination to
18. 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Troubleshooting gt Support Pages 3 Touch Troubleshooting Print Quality Page then touch Print 4 Compare your print quality problems to the examples on the pages Eliminating the Paper or Media as the Problem Damaged or unsupported paper or media can cause print quality problems even when the printer application and print driver are working perfectly Use the following guidelines to eliminate the paper as the source of the print quality problem e Make sure that the printer supports the paper or media e Make sure that the printer is loaded with undamaged dry paper e Ifthe condition of the paper or media is in doubt replace it with new paper or media e Make sure that you have the proper tray selected in the print driver and from the control panel e Make sure that you have the correct paper type selected in the print driver and in the control panel of the printer 216 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Isolating the Problem to the Printer or to the Application When you are sure that the paper is supported and in good condition use the following steps to isolate the problem 1 From the control panel of the printer print the pages for Diagnosing Print Quality For details see Printing the Troubleshooting Print Quality Pages on page 216 Ifthe pages printed properly the pri
19. 3 Installation and Setup 31 Installation and Setup OVenvilGw ic canscannsnnradaumaninnniaanauaianatamnsenaanininien 32 Physically Connecting the Printer to the Network ssssscsssssssssecsseecsnseessssecsseeesnecessscesnseesuseeenseessneseese 32 Connecting to a Telephone Line w eeseessssessssssssssssessssssecssecsnecsnscsssccssecsssssassesscesuessuecsneesasesssesassesuesssesesneesees 32 T rming ON the Printer ccsssssscesscactcssetsscoussctascessteasasseceedeaveses a AA E RAAR AE EEE 33 Initial Print r SCEUP wesccssscestarcestscsecescesavcsanecsusepaiceslatacsatescsnsetecondsveassetadectlsbbeceostwenctnsetlutenestedstidctetiieccatveonseeibectees 33 Modifying General Settings veicsiccssccttiis acca taaticianacinadancaunidinuiisannasniiauddadiadancacan 34 Setting Energy Saver Mode o i ice coset ienn e kR AERE E a E rence Menace 35 ColorQube 8700 8900 Color Multifunction Printer 3 User Guide Contents Setting the Date and Time at the Control Panel ou cseescsnssscrssecssccconsecsscccneccssseessscccnnscesseecensesesnes 35 Installing th SEW sieas remeron eiii ate ements 36 Operating System Requirements nesssssccsscsseccnsecneeconeccnsesnessnesesseesseconseeneeennssonsesnessneeerseesssennesonseensseones 36 Installing Drivers and Utilities for WINGOWS seccsmsscssssecneccsnecessseccnsesssssecssccconscesneesnsecessnesrsceeneeetse 36 Installing Drivers and Utilities for Macintosh OS X Version 10 5 and Later 0 sesssssecesneecese
20. Color Multifunction Printer 199 User Guide Troubleshooting 6 Verify that the paper is the correct size type and weight If not change the paper settings 7 On the printer touch screen touch Confirm Clearing 1800 Sheet High Capacity Feeder Jams 1 Before removing the paper tray from the printer look at the jam message on the control panel If another jam is shown clear that jam first 2 Pullout the tray until it stops 3 Ensure that the paper is an approved type weight and size for the tray Print custom size paper only from Tray 1 4 Remove any crumpled paper from the tray Note If the paper is torn remove all torn pieces from the printer 200 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting 5 Push the tray completely back into the printer Clearing Jams in the Document Feeder 1 Lift the lever 1 then open the document feeder top cover 2 2 Pull the original straight out in the direction shown ColorQube 8700 8900 Color Multifunction Printer 201 User Guide Troubleshooting 3 Close the cover 4 If the original is not visible when the document feeder top cover is opened lift the document cover and remove the original 5 If the original is not wrinkled or torn reload it into the document feeder then follow the instructions on the touch screen Note After clearing a document feeder jam reload the entire document
21. FLW 9 9 pemerrertenreey eee terrermereresre comer yierere A AA a 160 Gi o TOT TOTS Aie cs AUG cy deeeeeeeneeen ree tere terete et mer eebettrtrertrr T 161 Routine Maintenah Cease acted careev carreras acteetaa rd estar E A heap ennai eee AZ Billing and Usage MIOMA N esonera dannii R 178 OTe Celi atel esl e 9 Lis etme creas tame Caretta er oemnerener rete EE 179 Moving the 2d l eeeerreaeete reer veereerceetifetsv niet ey etneht A aA E 182 ColorQube 8700 8900 Color Multifunction Printer 159 User Guide Maintenance General Precautions A A WARNING Parts of the printer are hot and need time to cool down before moving or packing the printer To avoid personal injury or printer damage wait 30 minutes for the ink to solidify and the printhead to cool down CAUTION When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation WARNING Keep all cleaning materials out of the reach of children WARNING Do not use pressurized spray cleaning aids on or in the printer Some pressurized sprays contain explosive mixtures and are not suitable for use in electrical applications Use of such cleaners increase the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and gua
22. Fan the edges of the paper before loading it into the paper trays This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid paper jams and misfeeds do not remove paper from its packaging until necessary ColorQube 8700 8900 Color Multifunction Printer 49 User Guide Paper and Media 4 3 6 50 Load the paper with the short edge against the left side of the tray Notes Load paper into the tray with the print side fac e up Load hole punched paper with the holes toward the back Do not load paper above the maximum fill line ColorQube 8700 8900 Color Multifunction Printer User Guide Overfilling can cause paper jams Paper and Media 7 Verify that the paper is the correct size type and weight If not change the paper settings 8 On the printer touch screen touch Confirm Configuring the 1800 Sheet High Capacity Feeder The 1800 Sheet High Capacity Feeder is a dedicated paper tray It must be configured to support the paper in use If the tray has not been used it must be configured for the desired paper size If you are changing the paper size you must reconfigure the tray for the new paper size For details on supported paper sizes see Supported Paper on page 42 Before changing the drawer configuration always compare the paper size to the configuration of the 1800 Sheet High Capacity Feeder If the p
23. Pages gt Configuration Report gt Print 3 Touch Close 4 IPv4 and IPv6 address information is located in the Connectivity Protocols section of the Configuration Report under TCP IPv4 and TCP IPv6 Automatic Data Collection This printer automatically collects data and transmits it to a secure offsite location Xerox or a designated servicer uses this data to support and service the printer or for billing supplies replenishment or product improvement Automatically transmitted data can include product registration meter read supply level printer configuration and settings software version and problem or fault code data Xerox cannot read view or download the content of your documents residing on or passing through your printer or any of your information management systems To turn off automatic data collection On the Welcome page in CentreWare Internet Services click the link in the note regarding automated services Billing and Usage Information Billing and printer usage information appears on the Billing Information screen The impression counts shown are used for billing For details see Billing and Usage Information on page 178 ColorQube 8700 8900 Color Multifunction Printer 27 User Guide Features More Information Resource Location Installation Guide Packaged with the printer Other documentation for your printer e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e ColorQub
24. Problems essssssssesssesssesssesssessseesssecssessssessscsessssnessnesssessseecsncesseesssesses 216 Copy and Scan Problems ss issccistsssesstsciraduancni anna adok E RE A EE EER 219 Fax Proplens cuacuiatancaunnnnniamuuinadauniar a aa a aa eee 220 Problems Sending FOXeS cccssssssssssssssssssssssseessncsssssssscsssssssssssssesecsasessncssscsasesssessassssssncesasessacesaessecsacssassesees 220 Problems Receiving FAXES scisssetces tesco E clei ee ele 222 Getting Helper aen taser meee teste ar Sue ee encanta ee ee ee ee ee 223 Control Panel MESSAGES wesssccss sccscctsiessssavscssissdstecctecssessarenrestacrasshnseeeesdsetaiensiieananahtistseeriauaunnaiaees 223 SCOM ONG FAX ALOIS ccsecsccsescecessscscsedtenutecsesliatveicuctoascdenscdciesstinisistled E E E A S 224 Maintenance ASSISEONE wicciasiscsenicateccedcaseatezas sncscusessendeasedansatcastocandvacsosssusesscadscobsennesbssnnduassanssssesInndesebsebanibecesietese 224 Online Support Assistant aseene tects ection eee 225 More Informatio Nisei aan EEEE EN EE EEEE 225 A Specifications 227 Printer Configurations ANd Options ceesssssssscsecssssseecsescssesssessssssssecssccsscsssscssscssscssucsesssssnecsucsssesenesseeseceess 228 Standard Features cccc eee n E EEN eee ce 228 Available ConfiQgurations scsssscsssesssssssesssssssssssssssnecsnecsssssssessssssnesssssssuessuccsasesssecasesassssnessansssnessnessseesaseetes 229 Optionsiand Wogrades i e ci tected tia elated endl anid acide
25. RAN RTENE 234 Regulatory Information 235 Basic Regulations assises seerne iieri iriiria iia vs eE ai eo REe EESTE EEE EA EErEE ESNEA E ea i Ei E 236 United States FCC Regulations cescessssssssesssesssssssessssssssessnesssessnscsssssssssassssssessessuessseesasessssessesanseaneesees 236 ato ao o o PEE E E EEES ET 236 European Union Radio Interference ecsssssssssssssssssssssesssesssnessnesssesssscsssessnecsnccsscessucsssessaeessessseeseeseees 237 European Union Lot 4 Imaging Equipment Agreement Environmental Information 237 E ia no La h n O E ters 238 Turkey RoHS RegUlati OM casicessesscscasssssscctecesslasshessstessiisdeccentstaic snes inbceascedacstanssnaseasetase ate seceintbeastandeecahedinasentonesest 239 Regulatory Information for 2 4 GHz Wireless Network Adapter c ccsessssssssssssssssesseesnsesssccsseessscessceess 240 COPY Regulations siainen eneee eE E ARERR E E a a ER 241 United StOLESricnccaiearersnma nenene e aese E EE SER EREE wanna 241 Ee Lao Le o PONEO EEEE EE EEEE E 242 Other COUMUIES ic ssicanatiekeananiaquuanionminaraicanatndkenniaenniencaieunammonaene 243 FOX Regulations sssini seie ir E e aa R E E Nolan athe E i 244 United State Ssnin nnna a RCO ia a a Eia ae EE E TOE 244 Solaa a lo EIEEE E E E A 246 Eur pan WO ssi fassaccsrcsnncanserssesterectesdaneancer cannscstser a t E E a aa T K e A e t a EE aia 246 NASo ie lae EEE E E E E EE 247 Material Safety Data Sheets sscssssssssssssssnessussss
26. S E 229 Physical Specifications sninen iassa E aE a EE E AE Aie 230 Standard COMPIQUIATIONS ssstssscansiscesssssccsselederssseussdessenssstasascanegassdausedsssassesssteasssussendsvtasaiestisebasseviseaaisasvteeslecesies 230 Configuration with Finisher 1800 Sheet High Capacity Feeder and Two Optional 525 Sheet a 1o a een ee enn en ne nnn nr nae Aten eee AS ETEA E em nae 230 CIE Grane Requirements sneseno eenn E EAE EN SRNE 231 Environmental Specifications eecessssssssssssesssesssessseccssecssesssssssssssessnessnecssscsssesssessassesssesesssuessneesseesaeecseeeseesaes 232 ColorQube 8700 8900 Color Multifunction Printer 7 User Guide Contents 8 TOMO EUR sarees scassccnstescenszesccncsssdvnncessensesstiencensceveetestusonstobesssbeuss irois iuus ieni rSn E E ESAE EN Eir EEEE RaRa ari eaii 232 Relative Humidity ieee in EA ded ctednatasnocescustentssdoventetseteetepsasuctietasnecshidvdeceeesdeetbeencentOatl 232 Ne ialo p AEE E E E EE E EA 232 Electrical Specifications ecsecsssssssssssssessessssssssssssessnecsssessnecsnesscssssssssesssessnscssuessucssasssussssesesssssuessasessnessueesscesaeesees 233 ENERGY STAR Qualified Prod sser ananena 233 Performance SpecificatioNS wssc sessswcssseciosscivssansscevencavecvsssvetinsetesessucsedscensceuaiesnsssbieswtsdeeitbsssd sceuvecvstedbebsnsstedeniweesbeevans 234 Printing RESOLICION cacesecsicedsnsccuscecssttcceetevcnscsecsshtvnstcenveses Ar EA GREETE REAREA 234 Print S DOO essei E E AA ATRAN
27. Some paper and other media types can cause poor output quality increased paper jams or damage your printer For details see Paper That Can Damage Your Printer on page 43 e Ensure the paper type selected in your print driver matches the paper type on which you are printing e If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver e Store your paper and other media properly for optimum print quality For details see Paper Storage Guidelines on page 43 Print Quality Modes Select the correct print quality setting for your print job from the print driver For instructions on setting the print quality see Selecting Printing Options on page 67 To control the print quality e _Use the print quality settings in the print driver to control print quality If the print quality is not suitable adjust the print quality setting to an higher level e Use only Xerox approved paper For details see Supported Paper on page 42 214 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Color Corrections and Color Adjustments Automatic Color is set at the factory for best printing results of mixed text graphics and images ona range of supported paper For instructions on setting the Color Options see Using Color Options on page 73 ColorQube 8700 8900 Color Multifunction Printer 215 User Guide Troubleshooting Troubleshooting Print Quality Probl
28. WARNING The points of the jammed staples are sharp Remove the jammed staples carefully 5 Grip the staple cartridge by the orange handle and insert it into the stapler assembly Push it in until it clicks mn A 6 Close the door ColorQube 8700 8900 Color Multifunction Printer 213 User Guide Troubleshooting Print Quality Problems This section includes CO i a acetic ee eae 214 e Troubleshooting Print Ouality Problems sssrinin 216 A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Controlling Print Quality Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode and Color Adjustments Follow the guidelines in this section to maintain optimum print quality from your printer Paper and Media Your printer is designed to use various paper and other media types Follow the guidelines in this section for the best print quality and to avoid jams e Use only Xerox approved paper For details see Supported Paper on page 42 e Use only dry undamaged paper e
29. Xerox representative 1 800 ASK XEROX For more information about Xerox environmental programs go to e ColorQube 8700 Color Multifunction Printer www xerox com environment e ColorQube 8900 Color Multifunction Printer www xerox com environment ColorQube 8700 8900 Color Multifunction Printer 251 User Guide Recycling and Disposal European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to
30. corrections Each system has three standard modes of color control for normal use and Custom Color Options for the more advanced users The three standard color modes are e Automatic Color applies the best color correction to text graphics and images This setting is recommended e Vivid Color applies automatic color correction to make office colors more saturated e Black and White converts all color in the document to black and white or shades of gray ColorQube 8700 8900 Color Multifunction Printer 73 User Guide Printing Custom Color Options provide three ways of adjusting the colors for more specific color requirements Click the Custom Color Options bar to open the Custom Color Options window e Color By Words provides a three step process for defining custom color correction By making a selection from each of the three fields you create a sentence for controlling the color characteristics of the document You can create several sentences to more precisely control the color content of the document The sentence structure is made of three parts What Color to Change provides a drop down list to select a color or range of colors to adjust such as All Foliage Green Colors How Much Change lets you select how much effect to make such as A Lot More to the selected color What Type of Change lets you select the type of change such as Vivid from the drop down list As you create a Color By Words sentence
31. diagram on the screen to determine which original sizes can be mixed in the same job 4 Touch OK ColorQube 8700 8900 Color Multifunction Printer 137 User Guide Faxing Selecting Reducing or Splitting You can determine the method to use for handling images that are too large To select reducing or splitting 1 2 3 Press the Services Home button then touch Fax Touch the Layout Adjustment tab then touch Reduce Split Touch an option Reduce to Fit shrinks large documents to fit on smaller paper Split Across Pages continues a single image across several pages Touch OK Setting Up Book Faxing You can determine the method used for scanning images in a book To select book faxing 1 2 3 Press the Services Home button then touch Fax Touch the Layout Adjustment tab then touch Book Faxing Touch an option Off is the default setting Both Pages scans both pages of the book Left Page Only scans the left page of the book Right Page Only scans the right page of the book To set the amount to erase touch the Binding Edge Erase arrows as needed Touch OK Printing a Confirmation Report You can print a report that confirms when your faxes are sent or received The report contains information on timeouts busy signals and retry failures To set up a confirmation report printing 1 2 3 138 Press the Services Home button then touch Fax Touch the Fax Options t
32. door 7 Reinstall Tray 2 8 Repeat this procedure for any installed optional paper trays ColorQube 8700 8900 Color Multifunction Printer 169 User Guide Maintenance Cleaning the Exit Rollers Ink on the exit rollers can leave marks on pages When roller marks are visible on prints clean the exit rollers To clean the exit rollers 1 Clean one roller at a time by holding a soft clean cloth against its gray surface 2 3 Repeat this procedure for the remaining three exit rollers 170 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Routine Maintenance This section includes HME Ol cpg ColorQuDe TAK san a top ereryeertresteereve aetrery terreer nemniriseerrrmnvrentre terrtsorsertcirrrerr errr 171 ME OLS GiB Waste Thay aneeeeeeelyen eer terirerrtee se sete peer snoprt sent netenrsprrre ae ep nvenrereteWnr ts invert eine strertrmre eer Frm reert 173 Repel sape Cail des e eE A erat E N aes 175 Adding ColorQube Ink When the ink is low a warning message appears on the control panel When the ink must be replaced an error message appears on the control panel You can add ink any time the printer is idle Notes e Keep ink in its packaging until you are ready to use it e Identify the ink by number color and shape e Do not force the solid ink when inserting it into the printer e To avoid jams never insert broken solid ink into the printe
33. in the print driver before printing documents from a computer The system administrator can set limits to restrict the total number of jobs by type that a user can produce The administrator can also generate reports listing usage data for individual users and groups For details see the System Administrator Guide for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs Logging In Logging in is the process by which you identify yourself to the printer for authentication If authentication is set to access printer features you log in with your user credentials Logging In at the Control Panel 1 At the control panel either press Log In Out or touch Guest 2 If an administrator has configured more than one authentication server select your domain realm or tree a Touch Domain Realm or Tree b From the list touch your domain realm or tree c Touch Save 3 Type your user name then touch Next 4 Type your password then touch Done ColorQube 8700 8900 Color Multifunction Printer 25 User Guide Features Logging In to CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 26 At the top
34. including the pages already scanned The printer automatically skips the scanned pages and scans the remaining pages CAUTION Torn wrinkled or folded originals can cause jams and damage the printer To copy torn wrinkled or folded originals use the document glass 202 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Clearing Jams at the Exit Area 1 If the paper is visible at the output tray exit remove the paper by pulling it in the direction shown 2 If another jam appears on the control panel clear that jam 3 If the jam at exit message has not cleared open and close the top left side door to clear the error ColorQube 8700 8900 Color Multifunction Printer 203 User Guide Troubleshooting Clearing Jams in the 650 Sheet Finisher Clearing Jams Under the Finisher Top Cover 1 Open the finisher top cover 2 Remove the jammed paper Note If the paper is torn remove all torn pieces from the finisher 3 Close the finisher top cover 204 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Clearing Jams in the Finisher Transport 1 Grasp the handle and open the finisher transport cover 3 Close the finisher transport cover ea 3 A ColorQube 8700 8900 Color Multifunction Printer 205 User Guide Troubleshooting Clearing Jams in the Finisher Transport Left Door 1 To open t
35. it prints on the following day The Delayed Print default time is midnight Sending a Delay Print Job 1 On the Paper Output tab from the Job Type list select Delay Print 2 In the Delay Print window select the Tab key to move from the hour section to the minutes section To select the time to send the print job click the Arrow buttons Fora 12 hour time format type the hour 1 12 minutes 00 59 then select A M or P M To toggle between A M and P M click the Up Arrow or Down Arrow buttons Fora 24 hour time format type the hour 1 23 and the minutes 00 59 Note The regional settings on your computer determine the time format 3 Click OK 4 Select other desired printing options and click OK 5 Click OK or Print Note To print the job after you send it but before the scheduled time release the job at the printer control panel Saved Job Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as requested at the printer control panel This option is useful for documents that you print frequently You can assign a passcode to a private job to prevent unauthorized printing To print saved jobs see Printing from Saved Jobs on page 83 Sending a Public Saved Job 1 On the Paper Output tab from the Job Type list select Saved Job 2 Inthe Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the
36. last digit entered using the alphanumeric keys Dial Pause inserts a pause in a telephone number when transmitting a fax ColorQube 8700 8900 Color Multifunction Printer 21 User Guide Features Scanner with Document Feeder 1 Document Feeder Top Cover 6 CVT Glass 2 Document Feeder Width Guides 7 Document Cover 3 Document Feeder Tray 8 Document Glass 4 Document Feeder Output Tray 5 Output Tray Paper Stop 650 Sheet Finisher Right Front View Left Rear View 1 Finisher Transport Left Door 3 Finisher Output Tray 2 Finisher Transport Cover 4 Exit Cover 5 Finisher Top Cover 6 Staple Cartridge 7 Finisher Stapler Door 22 ColorQube 8700 8900 Color Multifunction Printer User Guide Features Information Pages Your printer has a printable set of information pages stored on its internal hard drive Information pages include configuration and font information demonstration pages and more 1 At the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information Pages then touch the desired information page 3 Touch Print Note Information pages can also be printed from CentreWare Internet Services Printing the Configuration Report 1 At the printer control panel press the Machine Status button 2 On the Machine
37. not listed select another tray a Touch More for additional options b Touch the desired tray 4 Touch OK 90 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Selecting 2 Sided Copy Options Use the document feeder or the document glass to copy one or both sides of a 2 sided original To select 2 sided copy options 1 Press the Services Home button then touch Copy 2 Under 2 Sided Copying select one of the following 1 gt 1 Sided scans only one side of the originals and produces 1 sided copies 1 gt 2 Sided scans only one side of the originals and produces 2 sided copies To rotate the second sides touch Rotate Side 2 2 gt 2 Sided scans both sides of the originals and produces 2 sided copies To rotate the second sides touch Rotate Side 2 2 gt 1 Sided scans both sides of the originals and produces 1 sided copies 3 Press the green Start button The document feeder automatically copies both sides of the 2 sided original A message appears on the control panel when it is time to place the next original on the document glass Selecting Collated Copies You can automatically collate multi page copy jobs For example when making three 1 sided copies of a six page document the copies are printed in this order 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 To select collated copies 1 Press the Services Home button then touch Copy 2 Under Copy Output touch C
38. printer then click Next So oe eS If your printer does not appear in the list of discovered printers click Extended Search 36 ColorQube 8700 8900 Color Multifunction Printer User Guide Installation and Setup 8 If your printer still does not appear in the list of discovered printers and you know the IP address a Click the Network Printer icon at the top of the window b Enter the IP address or the DNS name of the printer c Click Search d From the list of discovered printers select your printer then click Next 9 If the printer still does not appear in the list of discovered printers and you do not know the IP address a Click Advanced Search b If you know the gateway address and subnet mask click the top button and enter the addresses into the Gateway and Subnet Mask fields c If you know the address of another printer on the same subnet click the middle button and enter the address in the IP Address field d Click Search e From the list of discovered printers select your printer then click Next Note When the printer appears in the Discovered Printers window it displays the IP address Record the IP address for future use 10 Select the desired driver 11 Click Install If the installer prompts you for the IP address enter the IP address of the printer If the installer prompts you to restart your computer click Restart to complete the installation of the drivers 12 To complete the inst
39. private folder the scan policy to allow additional folders to be created must be enabled The system administrator can create a private folder at any time For details on enabling or disabling Scan to Mailbox see the System Administrator Guide for your printer model To create a private folder with a password 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 26 2 Click the Scan tab 3 Inthe Display section select Mailboxes Note If the Display section does not appear Scan to Mailbox is not enabled For details see the System Administrator Guide at www xerox com office CQ8700docs In the Scan to Mailbox section click Create Folder Click the Folder Name field then type a name for the folder In the Folder Password field type a password that adheres to the password rules In the Confirm Folder Password field type the password again Click Apply Your private folder appears in the folder list in CentreWare Internet Services and on the printer touch screen under Local Templates The contents are stored on the printer hard drive Soo UT E ColorQube 8700 8900 Color Multifunction Printer 115 User Guide Scanning Retrieving Scan Files To retrieve your scanned images use CentreWare Internet Services to copy the scan files from the printer
40. scanner to a PC Using Microsoft Clip Organizer you can scan import and store images from the printer You can also scan directly from the printer to a computer using most TWAIN compliant scanning applications Scanning to a Computer If the system administrator enables Remote Start in CentreWare Internet Services you can scan images directly from the scanner to a PC Using Microsoft Clip Organizer you can scan import and store images from the printer You can also scan directly from the printer to a computer using most TWAIN compliant scanning applications Scanning to a Computer ONT Ee 11 At the printer load the original on the document glass or in the automatic document feeder At your computer click Start gt Programs gt Microsoft Office gt Microsoft Office Tools gt Microsoft Clip Organizer Click File gt Add Clips to Organizer gt From Scanner or Camera Click Device gt Xerox TWAIN Driver Click Custom Insert If multiple scanners are installed on your computer click Select Scan Device select the scanner then click Select To select a size for the scanned image click Scan Size and select an option To select the sides to scan from the original click Side to Scan and select an option 1 Sided Scan Scans only one side of the original document or image and produces 1 sided output files 2 Sided Scan Scans both sides of the original document or image 2 Sided Scan Short Edge scans b
41. send scanned images to a remote destination such as an FTP server or a personal computer Sending a Scanned Image to a Destination Before scanning to a destination configure the destination folders on the server or share the folder on a personal computer In addition you must have at least one Scan To Destination in the address book If Scan To Destination properties are not properly configured the Scan To icon appears grayed out on the touch screen To scan an image and send it to a destination 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch Scan To 3 On the Device Address Book page select Scan Contacts or Scan Favorites Note If the Device Address Book does not appear press the Clear All button and start over In the Names list touch a destination then touch Add to Recipients Repeat steps 3 and 4 for each destination as needed Touch OK To change any of the scan settings use the options at the bottom of the touch screen Sa For details see Changing the Basic Scan Settings on page 120 8 Press the green Start button The Job Progress screen appears and the original is scanned The file is stored as a file at the destination 128 ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Scanning to a Computer If the system administrator enables Remote Start in CentreWare Internet Services you can scan images directly from the
42. serial number is on the left side of the printer frame behind Tray 2 The serial number also appears on the control panel Press the Machine Status button to view the serial number on the control panel Consumables Consumables are printer supplies that get depleted during the operation of the printer Consumable supplies for this printer are the Genuine Xerox ColorQube solid ink in cyan magenta yellow and black The ink shapes can vary by printer model Ensure that you order the correct ink for your specific printer model A CAUTION Use of ink other than Genuine Xerox ColorQube solid ink can affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer For details on adding ink see Adding ColorQube Ink on page 171 To save ink leave the printer turned on at all times For details see Minimizing Ink Usage on page 188 ColorQube 8700 8900 Color Multifunction Printer 179 User Guide Maintenance Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable Routine maintenance items for this printer include the following e Convenience Staple Cartridge e Finisher Staple Refill e Finisher Staple Cartridge e Cleaning Unit Note Standard and extended capacity
43. the document feeder Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of the Original To scan the correct area of the original specify the original size 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job Touch OK ColorQube 8700 8900 Color Multifunction Printer 95 User Guide Copying Selecting Book Copying When copying a book magazine or other bound document you can copy either the left or right page onto a single sheet of paper You can copy both the left and right pages onto two sheets of paper or as a single image on one sheet of paper Note You must use the document glass to make copies from books magazines or other bound documents Do not place bound originals in the docu
44. the content type of the original document If known select how the original was produced 4 Touch OK Adjusting Brightness Sharpness and Saturation You can lighten or darken copies and adjust the sharpness and saturation To adjust the image 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Options 3 On the Image Options screen adjust the sliders up or down as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image Saturation makes the image colors more vivid or pastel 4 Touch OK 92 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To change this setting 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To increase or reduce the contrast of the copies 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Image Enhancement 3 On th
45. the menu From the list select the Default folder To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 120 6 For more options touch the Advanced Settings tab For details see Selecting Advanced Settings on page 121 7 Press the green Start button The Job Progress screen appears and the original is scanned The file is stored on the printer hard drive oe W 8 Use CentreWare Internet Services to move the file to your computer For details see Retrieving Scan Files on page 116 114 ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Scanning to a Private Folder The system administrator creates private folders on the printer Private folders can require a password You can use CentreWare Internet Services to create your own private folders For details see Creating a Private Folder on page 115 To scan to a private folder 1 Load the original on the document glass or in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select All Templates from the menu From the list select the private folder Oa Ee oS On the Document Management screen touch Enter Password for Folder then use the touch screen keyboard to enter the password as needed Touch Done Touch OK 8 Press the green Start button am Creating a Private Folder For you to create a
46. the paper for your print job using Select By Tray 3 Select an option for 2 sided printing 4 If your printer has a finisher installed select a stapling option The image next to Stapling displays the staple position 5 Select a print quality mode 6 Select an output destination 7 To send the job to the printer in the Print window select the number of copies to print then click OK or Print A sample copy prints immediately The sample copy is not counted as part of the print job 8 After reviewing the copy use the printer control panel to print or delete the remaining copies Note You can use Sample Set as a part of the Earth Smart settings In Earth Smart settings set Sample Set as your default Job Type 9 To print the job select it from the job list on the printer control panel 10 Press OK Releasing the Remainder of Prints After Printing a Sample Set 1 2 At the control panel touch Jobs Touch the corresponding print job in the list Note The control panel displays Held Sample Set next to the job name Touch Release The remainder of the job prints and the job is deleted from the printer hard drive ColorQube 8700 8900 Color Multifunction Printer 79 User Guide Printing Delay Print You can delay a print job for up to 24 hours from the original job submission time Enter the time at which you would like the job to print If the time you enter is earlier than the time that you submit the print job
47. waste A CAUTION Do not attempt to reuse the waste ink in the printer it can damage the printer This damage is not covered under the printer warranty SS ColorQube 8700 8900 Color Multifunction Printer 173 User Guide Maintenance 4 Insert the waste tray completely into the printer Note The waste tray must be out of the printer for more than five seconds to clear the Empty Waste Tray message on the control panel 5 Close the door 174 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Replacing Staple Cartridges This section includes e Replacing Staples in the Convenience Stapler sccsssccnssscnssecssecconeecssssecneesenneesessccenseessseecsessenneesssscenneesnse 175 e Replacing Staples in the 650 Sheet Finisher sscsssscasssasssssssassssccsasszacasnsnsacossasssanivancasctuatosanssancasoucasseusizansssosactouaesdon 176 A message appears on the control panel when a staple cartridge is empty Replacing Staples in the Convenience Stapler 1 Open the convenience stapler door as shown 2 3 On the new staple cartridge ensure that the staple strips on top of the stack are complete and flat Remove any partial strips and any strips that are bent 4 Grip the new staple cartridge by the orange handle and insert the cartridge into the stapler until it clicks ColorQube 8700 8900 Color Multifunction Printer 175 Us
48. 0 8900 Color Multifunction Printer User Guide Troubleshooting Clearing Jams at Tray 1 1 Remove any paper from Tray 1 2 If you did not find jammed paper push up the latch on the left side of the printer to open the top left side door 3 Remove any remaining pieces of paper 4 Close the door ColorQube 8700 8900 Color Multifunction Printer 197 User Guide Troubleshooting 5 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams 6 Replace the paper in the tray 7 Verify that the paper is the correct size type and weight If not change the paper settings 8 On the printer touch screen touch Confirm 198 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Clearing 525 Sheet Feeder Jams at Trays 2 5 1 Before removing the paper tray from the printer look at the jam message on the control panel If another jam is shown clear that jam first 2 Pullout the tray until it stops 3 Ensure that the paper is an approved type weight and size for the tray Print custom size paper only from Tray 1 4 Remove any crumpled paper from the tray Note If the paper is torn remove all torn pieces from the printer 5 ColorQube 8700 8900
49. 0 Color Multifunction Printer www xerox com paper European Union ColorQube 8700 Color Multifunction Printer www xerox com europaper ColorQube 8900 Color Multifunction Printer www xerox com europaper Technical support information for your printer ColorQube 8700 Color Multifunction Printer including online technical support Online Support www xerox com office CQ8700support Assistant and driver downloads ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status gt Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700supplies e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs ColorQube 8700 8900 Color Multifunction Printer 225 User Guide Troubleshooting Resource Location Local sales and support center ColorQube 8700 Color Multifunction Printer www xerox com office worldcontacts ColorQube 8900 Color Multifunction Printer www xer
50. 0 Color Multifunction Printer User Guide Troubleshooting To restart the printer using the power switch 1 Close the printer doors 2 Turn off the printer using the power switch on the back of the printer 3 On the touch screen touch Standard Power Off Wait 30 seconds after the printer turns off before proceeding to the next step If the printer does not turn off after two minutes it is not able to complete a standard power off sequence Disconnect the power cord wait 30 seconds and reconnect it 4 Turn on the power switch If restarting the printer does not resolve the problem see the table in this chapter that best describes the problem Printer Does Not Turn On Probable Causes Solutions The power cord is not correctly plugged into Turn off the printer power switch and plug the power cord securely the outlet into the outlet Something is wrong with the outlet e Plug another electrical appliance into the outlet and see if it connected to the printer operates properly e Try a different outlet The printer is connected to an outlet with a Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 233 printer specifications ColorQube 8700 8900 Color Multifunction Printer 189 User Guide Troubleshooting Printer Resets or Turns Off Frequently Probable Causes Solutions The printer is connected to an ou
51. 00 8900 Color Multifunction Printer User Guide Troubleshooting Troubleshooting Paper Jams This section includes e Multiple Sheets Pulled Together uu cessssssssssssssssssssescssscssscssesssscsssessscsssessssecsnessnessssssescsssecsuscescsesnecsuecsecessecssseessess 209 e PODEM OE Lo eerpererert eae rrerertrrrewresas recy ter tee grec rertrettcr A my ererrerr ter 209 Jams inthe Document go glee ane merce npr ane nnns i rer ors nt anton oaeiae A an paea ents irrerrty 210 e 6 Pamerlam Message Stays OM stesso creo phate cennonetnen daresay unaessleenetes 210 e 2 Sided Printing Jams Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past the fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper is moist from humidity Remove the moist paper and replace it with new dry paper Too much static electricity is present Try a new ream of paper Do not fan transparencies before loading them in the paper tray Use only Xerox approved paper For details see Supported Paper on page 42 Feed paper one sheet at a time Paper Misfeeds Probable Causes Solutions The paper is not correctly positioned in the e Remove the misfed sheet and reposition the remaining paper tray properly in the tray e Adjust the paper guides to fit the paper size The paper tray is too full Remove some o
52. 6 Adobe PS3 PDF and XPS e Job based accounting e Data security e Optical character recognition OCR enabled scan 228 ColorQube 8700 8900 Color Multifunction Printer User Guide Specifications Available Configurations Model Includes ColorQube 8700S Multifunction Printer Standard features ColorQube 8700X Multifunction Printer e Standard features ional E a ColorQube 8900X Multifunction Printer e Standard features La coor ColorQube 8700XF Multifunction Printer Standard features Fax 650 Sheet finisher 1800 Sheet high capacity feeder Two additional 525 sheet feeders Options and Upgrades e 650 Sheet Finisher e 525 Sheet Feeder up to 3 additional or 2 additional with an 1800 Sheet High Capacity Feeder e 1800 Sheet High Capacity Feeder e Storage Cart e Foreign Device Interface e Network accounting e Wireless network adapter e Xerox Secure Access Unified ID System e FreeFlow SMARTsend e Xerox Common Access Card Enablement Kit e Xerox Copier Assistant e Unicode print e Single Line Fax Kit Not available in North America e Scanning software solutions For details go to www xerox com office software solutions ColorQube 8700 8900 Color Multifunction Printer 229 User Guide Specifications Physical Specifications Standard Configurations TA a 23 4 in SNe 60 5 cm 23 8 in Q his 61 5cm 46 5 kg i TZ 21 BL de in Configuration with Finisher 1800 Sheet High Capacity Feeder and Two O
53. 6 9 x 9 8 in JIS B5 182 x 257mm 7 2 x 10 1 in A4 210 x 297 mm 8 3 x 11 7 in Paper and Media North American Standard Sizes Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in 76x 127 mm 3 x 5 in Executive 184 x 267 mm 7 25 x 10 5 in Statement 140 x 216 mm 5 5 x 8 5 in 216 x 330 mm 8 5x 13 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 25 x 10 5 in Statement 140 x 216 mm 5 5 x 8 5 in 216 x 330 mm 8 5x 13 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Supported Paper Types and Weights for Automatic 2 Sided Printing Paper Types Plain Hole Punched Letterhead Recycled Pre Printed Lightweight 67 122 g m 67 122 g m 67 122 g m 67 122 g m 67 122 g m 60 66 g m Notes The printer does not support the following paper for automatic 2 sided printing e Reloaded which is paper previously printed or copied on laser or solid ink printers e Envelope e Glossy Cardstock e Paper heavier than 122 g m ColorQube 8700 8900 Color Multifunction Printer 45 User Guide Paper and Media Supported Paper Sizes for Automatic 2 Sided Printing European Standard Sizes North American Standard Sizes A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11in A5 148 x 210 mm 8 3 x 5 8 in Legal 216 x 356 mm 8 5 x 14in JIS B5 182 x 257 mm 7 2 x 10 1 in Executive 1
54. 700 Color Multifunction Printer www xerox com paper ColorQube 8900 Color Multifunction Printer www xerox com paper European Union e ColorQube 8700 Color Multifunction Printer www xerox com europaper e ColorQube 8900 Color Multifunction Printer www xerox com europaper See also Paper Tips Page for details see Information Pages on page 23 Ordering Paper Order supplies from your local reseller or go to 42 ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700supplies ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900supplies ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media General Paper Loading Guidelines Do not overfill the paper trays Do not load paper above the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Use only recommended Xerox transparencies Print quality could vary with other transparencies Do not print on label media once a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following Rough or porous paper Inkjet paper Non laser glossy or coated paper Paper that has been photo
55. 84 x 267 mm 7 25 x 10 5 in B5 176 x 250 mm 6 9 x 9 8 in 216 x 330 mm 8 5x13in Statement 140 x 216 mm 5 5 x 8 5 in In addition to the standard sizes you can use the following custom size paper for automatic 2 sided printing e Minimum size 139 7 x 210 mm 5 5 x 8 3 in e Maximum size 216 x 356 mm 8 5 x 14 in Supported Custom Paper Sizes Paper Sizes Minimum 76 x 127 mm 3 x 5 in Maximum 216 x 356 mm 8 5 x 14 in Note Print custom size paper from Tray 1 only Supported Envelope Sizes Envelope Sizes DL envelope 110 x 220 mm 4 33 x 8 66 in No 10 envelope 241 x 105 mm 4 1 x 9 5 in C5 envelope 162 x 229 mm 6 4 x 9 in No 5 envelope 111 x 146 mm 4 4 x 5 75 in Envelope 6 x 9 152 x 228 mm 6x9 in No 6 envelope 92 x 165 mm 3 6 x 6 5 in A7 envelope 133 x 184 mm 5 25 x 7 25 in Monarch envelope 98 x 190 mm 3 9 x 7 5 in Choukei 3 envelope 120 x 235 mm 4 72 x 9 25 in Choukei 4 envelope 90 x 205 mm 3 54 x 8 07 in 525 Sheet Feeder Trays 2 5 DL envelope 110 x 220 mm 4 33 x 8 66 in No 10 envelope 241 x 105 mm 4 1 x 9 5 in C5 envelope 162 x 229 mm 6 4 x 9 in 46 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media Loading Paper This section includes roy ta ova kaper im MOY lneerererevert cece crecerte cee aerrees cee ere cartier en T Gercrettcerre ce tere enrrerier 47 Loading Paperima Soo neat Feederen aR A R 49 Configur
56. AE O E NE 67 Windows Printing OPtiONSsissssiseissonseiswsininnenseniennesianeaninineii 68 Macintosh Printing Options simicancastavacacaraciencinlarauanannntenaenimelip ciate entauaaniaien 69 Printing FEACUTES 22 555 ccssssasccustsciSaccusensncevepsapcccar cance ventas extonsedoasnenssavasedetesdosesdandastedssonasseasensastatepessavtestededsuastrsareauzetaasee 71 Printing on Both Sides of the Paper wiccinaa acai canndcanidntiaentnnsanecmunnaieden 71 Selecting Paper Options for Printing sesese sesssssoessessosstoeoeossososrsroeoeesssosorotoeessssosroroeeeessesesroresesesssrsreet 72 Printing Multiple Pages to a Single Sheet N Up sssssssscsssssssseccsseesssesssuccsnscesssecenseeesneeesaseesnseesaneese 72 Printing SOME TS ciiise sevepisesss esc ees cese oti ivevee ccs asco as ockvc ceases ned rmdir crete 73 4 ColorQube 8700 8900 Color Multifunction Printer User Guide Contents Using Color OP tions seccscvssscsecessesrechiaccunsesssesenscenccctuatanscsnstnseeauctnbecescsusveuuavouchosentecehucdes sydesseeduneaetetnsesveciouesblweseente 73 Printing Cover PAJE S nr ioi a ai ei EEEE savas sstsatseles concatatbabelastuneseesvarestieins 74 Printing Insert POG eS sssccccsvcesssces caudetscaecssestssiesavteadccsvescistencttacestetialaveadodiestasivctesanevts NEEE AR ENESES 75 Printing Exception PAGES wisccssessdescuccicciesietecidssescucossnsdedca deus snbebs a a a a a 75 SCAN Ge E rns T NSE EN A eee 76 Printing WOO rrr Sense ceo tcc ceca c
57. Cleaning Units include installation instructions See also Replacing Staples in the Convenience Stapler on page 175 Replacing Staples in the Finisher on page 176 Customer Replaceable Units Customer replaceable units CRUs are printer parts that can be replaced without need for technical service intervention These parts have longer rated lives than routine maintenance items Note Each customer replaceable unit includes installation instructions Customer Replaceable Units for this printer include the following e Feed Roller Kit includes the pick and separator roller for any paper tray including the 1800 sheet high capacity feeder e Tray 1 Separator Pad e Document Feeder Roller and Separator Roller Kit e Scanner with Document Feeder e 650 Sheet Finisher 180 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance When to Order Supplies A warning appears on the control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order supplies when the messages first appear to avoid interruptions to your printing An error message appears on the control panel when supplies must be replaced To view information about the remaining life of supplies 1 At the printer control panel press the Machine Status button 2 Touch the Supplies tab To print supplies information 1 At the printer control panel press the Machine Status button 2 Touch the
58. E ean eian aa ea Ea E EENES iSe 112 Doc ment Glassiist iieiea ia i EERE EE a E EE 113 Doc ument Feeder sccccozcacsscincssescasaucestansveanecesacnseeneteaicebyebes EEEE REEERE EERE 113 Scanning toa FOIA CT oo ce aed eeren e T EEEE E E EERE 114 Scanning to the PUBLIC Folderin neira EE A RER 114 Scanning to a Private FOlMEM ee cessssesssecssecssessnecssecsssecsncsssccssccssecsuecsnecsascssnscssscssscssscessessuecsaccsaeessaeesseess 115 Creating a Private Folder sssi na AAEE E 115 Retrieving Scan Files nnnsseianren E R RE ete eee ec ee 116 Scanning to Network File Repositories esssssssssssssesssssssecsnessseesssccssccsseecssessseessessnesssecsasecascsessecssssseseseeseees 117 Scanning to a Predefined Network File REPOSItOrY 0 cssessssssssssssssssseesneesssessscsssccssscesecsusssneesseecsseees 117 Adding a Scan DeStin ation eceessesssssssssecssesssecssecsneesssessscsssesssscsesessncessscsasecssessscssnssesuessuecsuecssecssessscssseesees 117 Scanning to Your Home DirectOry essesssssncssessosecsssssesnsssessossssscssssecssussuscsscsesssecsasseasenecsasssussaseessenscseceseseasers 119 Setting Scan OPtlOMs ensenis EEE RRE RE EE E E 120 Changing the Basic Scan Settings ecsssssssesssssssssssessnessssessnecssecsssesssesssssssessncessuessnessaeessscssscsssessnessneessnees 120 Selecting Advanced Setting S ssrss eines E E EEKE KR ERE REE 121 Selecting Layout Adjustments eessscsssesseesssecssssnessuccsssecssecssecsssesessessessuec
59. ER 106 SR EL a E E EEE A A I EA E E O E E ETA 106 wm Ughtening or Darkening ID Card Copies snrsssceniicsnrsnianienn iia ai a 106 Automatically Suppressing Background Variati sssssissrsassrsessissossassiisiszsrsniaoritra 107 Copying an ID Card You can copy both sides of an ID card or small document onto one side of paper Each side is copied using the same location on the document glass The printer stores both sides and prints them side by side on the paper To copy an ID card 1 Press the Services Home button then touch ID Card Copy Touch the ID Card Copy tab Verify the output color paper supply and reduce enlarge settings Change the settings as needed Touch the Image Quality tab ees Verify the original type lighten darken and background suppression settings for side 1 Change the settings as needed Lift the document cover 7 Place the ID card or a document smaller than half the selected paper supply size in the upper left corner of the document glass 8 Press the green Start button 9 Lift the document cover 10 Turn over the document and position it in the upper left corner of the document glass 11 Verify the original type lighten darken and background suppression settings for side 2 Change the settings as needed 12 Press the green Start button 13 Lift the document cover and remove the ID card or document 104 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Selectin
60. Flash drive in the USB port on the printer control panel Note If the USB Flash drive is already in the USB memory port press Services Home then touch Workflow Scanning gt Scan to USB 3 On the USB Drive Detected screen touch Scan to USB To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 120 5 Press the green Start button The Job Progress screen appears and the original is scanned The file is stored on your USB Flash drive 6 Remove your USB Flash drive from the printer ColorQube 8700 8900 Color Multifunction Printer 125 User Guide Scanning Scanning to an Email Address This section includes e Sending a Scanned Image to an Email Address csccssscassccessctseasscacsecedaessuasteasastawesesuasasasissninaasibwatveatenabnatanoaisads 126 Seting EMmAlOPUON sete oer cece A A E 127 When using this feature the images you scan are sent as email attachments Sending a Scanned Image to an Email Address Before scanning to email configure the email SMTP and From Field properties You must have at least one email address in the address book If email properties are not properly configured the Email icon appears grayed out on the touch screen To scan an image and send it to an email address 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch Email 3 To enter an email ad
61. From on page 82 Managing Jobs in CentreWare Internet Services You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services You can also print copy move or delete saved jobs For details see the Help in CentreWare Internet Services Managing Held Print Jobs If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it To view held jobs touch the Held Print Jobs or My Held Print Jobs tabs Unidentified jobs are jobs that are not associated with a user name Unidentified jobs originate from a computer that does not require a user to log in Examples are a job sent from a DOS or UNIX window using LPR Port 9100 or from the Jobs tab in CentreWare Internet Services e Tosee alist of the unidentified jobs touch the Unidentified Print Jobs tab e To release a held job touch the job then touch Release To release all held jobs touch Release All Jobs Managing Secure Print Jobs When you send a secure print job the job is held until you release it by typing a passcode at the control panel To view a list of secure print jobs press the Job Status button then touch Secure Print Jobs For details see Secure Print on page 78 Note Only the user that sent the job or the system administrator can delete a secure print job 40 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media This ch
62. Information Pages tab 3 Touch Supplies Usage Page 4 Touch Print Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700supplies e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900supplies A CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Recycling Supplies For information on Xerox supplies recycling programs go to e ColorQube 8700 Color Multifunction Printer www xerox com gwa e ColorQube 8900 Color Multifunction Printer www xerox com gwa ColorQube 8700 8900 Color Multifunction Printer 181 User Guide Maintenance Moving the Printer This section includes Precautions for Moving the Pinter zzsssrenasiisiinriisasssii iaiia ia a a A 182 Moving the Pinter Within the OTe hs octane nE TE aAa 183 Preparing the Primtertor SMPMEN rsesanene an EA E citer atte 184 Precautions for Moving the Printer To avoid injuring yourself or damaging the prin
63. Information tab touch Information Pages gt Configuration Report gt Print 3 Touch Close after the report prints ColorQube 8700 8900 Color Multifunction Printer 23 User Guide Features Administration Features This section includes lt CLT LET RL 10 gt A E ER 24 Conrevare Imtenel SeWites usona semis E E E TEE 26 e Finding the IP Address OF the PHNIGP seein detse esc acrteneeea ye En ERRAR AE RERNA 26 Automate Data cise cai etcetera in maaan cane annaneae ARE 27 BilngandUsoge M von 11s e 2 epee Oee eneser Rertoee et ta ncre aee ene Denee See nari nee en eee Seren eine Rt aeer tore eee ear ene rare 27 For details see the System Administrator Guide for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer If the system administrator configures authentication and authorization users require a login and password to access some or all of the features of the printer The administrator can also configure accounting to require an accounting code to access tracked features Authentication Authentication is the process of confirming your identity When the system administrator enables authentication the printer compares the information that you provid
64. Move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically 4 Touch OK Setting the Resolution 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Resolution 3 On the Resolution screen touch the desired resolution 72 dpi produces acceptable image quality for onscreen viewing and the smallest file size 100 dpi produces good image quality for onscreen viewing and small file size 150 dpi produces good image quality for onscreen viewing and small file size 200 x 100 dpi produces good image quality and moderate file size 200 dpi produces good image quality and moderate file size This setting is the default 300 dpi produces high image quality and large file size 400 dpi produces higher image quality and larger file size 600 dpi produces the highest image quality and the largest file size 4 Touch OK Note Check with the system administrator to determine the largest file size that the email system allows Setting the Quality and File Size The Quality File Size option lets you choose from three settings that balance the quality of the image and the size of the file Higher quality images result in larger file sizes which are not ideal for sharing and transmitting over the network To set th
65. Note The printer is automatically added to the printer queue in Macintosh OS X version 10 5 and later To verify the installation of printer options with the print driver 1 Gree oN From the Apple menu click System Preferences gt Print Select the printer in the list then click Options and Supplies Click Driver then confirm that your printer is selected Confirm that all of the options installed on the printer appear correct If you change settings click Apply Changes close the window and quit System Preferences Installing Drivers and Utilities for UNIX and Linux Xerox Services for UNIX Systems is a two part installation process It requires the installation of a Xerox Services for UNIX Systems code package and a printer support package The Xerox Services for UNIX Systems code package must be installed before installing the printer support package 38 Note You must have root or superuser privileges to perform the UNIX print driver installation on your computer At the printer do the following a Verify that both the TCP IP protocol and the proper connector are enabled b On the printer control panel for the IP address do one of the following e Allow the printer to set up a DHCP address e Enter the IP address manually c Print the Configuration Report and keep it for reference For details see Configuration Report on page 23 At your computer do the following a Goto www xerox com office CQ8700
66. OK On the control panel press the green Start button The sample copy is printed Print the remaining copies or delete the job or UT Pw NS To release and print the remaining copies of the job touch Submit Job If the sample copy is unsatisfactory touch Delete All Segments Saving Copy Settings To use a particular combination of copy settings for future copy jobs you can save the settings with a name and retrieve them for later use To save the current copy settings 1 Press the Services Home button then touch Copy 2 Touch the Job Assembly tab then touch Save Current Settings 3 Using the touch screen keyboard type a name for the saved settings 4 Touch OK Retrieving Saved Copy Settings You can retrieve and use any previously saved copy settings for current jobs Note To save the copy settings with a name see Saving Copy Settings on page 109 To retrieve saved settings 1 Press the Services Home button then touch Copy 2 Touch the Job Assembly tab then touch Retrieve Saved Settings 3 Touch the desired saved setting Note To delete a saved setting touch the setting then touch Delete Settings 4 Touch Load Settings The saved settings are loaded for the current copy job ColorQube 8700 8900 Color Multifunction Printer 109 User Guide Scanning This chapter includes Basie SCANIA iera ai A a A 112 TS GICLEE A F OA eann E E 114 Scanning to Network File Repositori ES asec ndedursannuaresdsid
67. Qube 8900 Color Multifunction Printer www xerox com office CQ8900docs ColorQube 8700 8900 Color Multifunction Printer 33 User Guide Installation and Setup Modifying General Settings You can modify printer settings such as the language date and time units of measurement display brightness and startup page from the control panel 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings gt General then touch the setting you want to change Manual Wake up Setting allows you to turn the Wake up Sensor on or off It also allows you to set the sensitivity to wake the printer When the sensitivity is high you can wake the printer by pressing any button or touching the screen When the sensitivity is low you can wake the printer only by pressing Power Saver Energy Saver specifies when the printer goes into energy saving mode Date Time allows you to set the time zone date time and display format Note The date and time are set automatically through Network Time Protocol NTP To modify these settings go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual NTP Disabled Language Keyboard allows you to set the language and keyboard layout Custom Keyboard Button allows you to assign text to the custom key on the virtual keyboard 3 Change settings as needed then touch Save 4 To return to the main scr
68. Xerox ColorQube 8700 8900 Color Multifunction Printer Imprimante multifonction couleur Xerox ColorQube 8 00 j 8900 Xerox ConnectKey Controller User Guide Guide d utilisation Italiano Guida per l utente Svenska Anv ndarhandbok Polski Przewodnik u ytkownika Deutsch Benutzerhandbuch Dansk Betjeningsvejledning Magyar Felhaszn l i tmutat Espa ol Gu a del usuario Norsk Brukerhandbok Pycckuit PYKOBOACTBO Nosb30BaTeNA Portugu s Guia do usuario Suomi K ytt opas T rk e Kullan c K lavuzu Nederlands Gebruikershandleiding e tina U ivatelsk p ru ka E nvik Eyyeipidio yp om Xerox a y v 2014 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks and so on Xerox and Xerox and Design Phaser PhaserSMART PhaserMatch PhaserCal PhaserMeter CentreWare PagePack eClick PrintingScout Walk Up WorkCentre FreeFlow SMARTsend Scan to PC Desktop MeterAssistant SuppliesAssistant X
69. a to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job Touch OK Adding a Message 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Message Type a message using the touch screen keyboard Touch OK Specifying a Reply To Address 1 2 3 4 152 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Reply To Type an email address using the touch screen keyboard Touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Printing an Acknowledgment Report If the status of each recipient is known you can print a delivery status report The printer waits for a delivery receipt from each recipient then prints the report Note The report could be delayed depending on the response time of the recipients To print an acknowledgment report 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Acknowledgment Report Touch Print Report Touch OK
70. ab then touch Confirmation Report Touch an option Always Print generates a report for all fax jobs Print on Error Only generates a report only for fax jobs that fail to send Touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Selecting the Starting Rate Select the highest starting rate unless the destination for the fax you are sending has special requirements To select the transmission speed for a fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Starting Rate 3 Touch an option 4 Touch OK Note Some telephone networks can require you to set the fax starting rate to Forced 4800 bps The slower data rate ensures a more reliable transmission of data Sending a Delayed Fax You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before using this feature set the printer to the current time To specify the time to send your fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Delay Send 3 Touch Specified Time Touch the Hour field then touch the arrows to set a number Touch the Minute field then touch the arrows to set a number If your printer is set to display the 12 hour clock touch AM or PM 4 Touch OK The fax is sent at the specified time Sending Header Text The system administrator mus
71. ada This product meets the applicable Industry Canada technical specifications A representative designated by the supplier should coordinate repairs to certified equipment Repairs or alterations made by the user to this device or device malfunctions could cause the telecommunications company to request you to disconnect the equipment For user protection make sure that the printer is properly grounded The electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present must be connected together This precaution could be vital in rural areas WARNING Do not attempt to make such connections yourself Contact the appropriate electric inspection authority or electrician to make the ground connection The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface could consist of any combination of devices The only limitation to the number of devices is the requirement that the sum of the RENs of the devices does not exceed 5 For the Canadian REN value please see the label on the equipment European Union Radio Equipment and Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999 5 EC for pan European single terminal connection to the public switched telephone network PSTN However due to diff
72. age 120 For more options touch the Advanced Settings tab For details see Selecting Advanced Settings on page 121 Press the green Start button ColorQube 8700 8900 Color Multifunction Printer 119 User Guide Scanning Setting Scan Options This section includes Changing the Basic Scan Settings rssccsccteearsrcehssienstcactine ammnaaceens rine alae 120 Selecing Advanced Seths eesti aar R E 121 Selecting layout Adjustments sussnianennn uE ARA LR 122 SEC FUNG OPON S ence eraa OE OR OA 123 Building a SCAM JO D aisr E E 124 The scanning features in your printer use templates that define the scan settings and the destination for an image Changing the Basic Scan Settings To change the basic scan settings 1 2 120 Press the Services Home button then touch Workflow Scanning Touch Output Color then select an option Auto Detect detects the color content in the original image If the original image is color the printer scans in full color If the original is a black and white document the printer scans in black only Black amp White scans in black and while only Grayscale Detects and scans various shades of gray Color Scans in full color Touch 2 Sided Scanning then select an option 1 Sided scans only one side of the original image and produces 1 sided output files 2 Sided scans both sides of the original image 2 Sided Rotate Side 2 scans both sides of the original ima
73. allation click Finish Installing Drivers and Utilities for Macintosh OS X Version 10 5 and Later To access all the features of your printer install the Xerox print driver and the Xerox scan driver To install the print and scan driver software 1 Insert the Software and Documentation disc into the appropriate drive on your computer 2 Open the Mac folder then open the Mac OS 10 5 Universal PS folder 3 Open Xerox ColorQube 8700 CD dmg or Xerox ColorQube 8900 CD dmg as needed for your printer To run ColorQube 8700 CD pkg or ColorQube 8900 CD pkg double click the appropriate file name When prompted click Continue To accept the license agreement click I Agree To accept the current installation location click Install or select another location for the installation files then click Install ph Oyu Ee Enter your password then click OK 9 From the list of discovered printers select your printer then click Next If your printer does not appear in the list of discovered printers a Click the Network Printer Icon b Type the IP address of your printer then click Continue c Select your printer in the list of discovered printers then click Continue ColorQube 8700 8900 Color Multifunction Printer 37 User Guide Installation and Setup 10 11 12 To accept the print queue message click OK Select or clear the Set Printer as Default and Print a Test Page check boxes Click Continue then click Close
74. ame of the document Note The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List For Folder do one of the following To store your job at the printer select Private In the Passcode field type a passcode The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode Notes e If you do not supply a passcode the printer assigns a passcode and displays it in the Passcode Required window Use this passcode to print the document at the printer or click Cancel and type your own passcode to use in the Secure Print window e The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode Click OK Verify that the paper is the correct size type and weight If not change the paper settings Note You can select the paper for your print job using Select By Tray Select an option for 2 sided printing If your printer has a finisher installed select a stapling option The image next to Stapling displays the st
75. aper size matches no adjustment is needed 1 Pull out the tray until it stops 2 Remove the paper from the paper tray 3 Move the paper length guide to the selected paper size a Toremove the paper length guide pinch the tab at the top of the guide and lift it out of the tray ColorQube 8700 8900 Color Multifunction Printer 51 User Guide Paper and Media b Align the tabs at the top and bottom of the guide with the corresponding slots at the top and in the bottom of the tray c Lower the tabs at the bottom of the guide into the slots in the bottom of the tray Click the top tab into the slot at the top of the tray to lock it Note Do not force the guide into place If properly aligned the top tab locks into the slot with light pressure 4 Move the front paper width guide to the selected paper size a Toremove the guide pinch the tabs at each end of the guide plate then lift it from the tray 52 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media b Align the tabs at the top and bottom of the guide with the corresponding slots at the top and in the bottom of the tray LTR LGL Note To allow the plate to drop into place when aligning the front guide plate the middle tab must be aligned properly c Lower the tabs at the bottom of the guide into the slots at the bottom of
76. aple position ColorQube 8700 8900 Color Multifunction Printer 81 User Guide Printing 9 Select a print quality mode 10 Click OK 11 To print the job select it from the job list on the printer control panel 12 Press OK After the job is saved you can print it as needed For details see Printing from Saved Jobs on page 83 Held Print Jobs Jobs can be held or paused for various reasons For example if the printer is out of paper the job holds If you send a sample job the first copy of the job prints and the rest of the copies hold until you release them If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it Releasing Held Print Jobs 1 At the control panel press the Job Status button 2 Touch Active Jobs To determine why a job was held touch the job then touch Job Details To release a held job touch the job then touch Release To release all held jobs touch Release All Jobs Print From Print From allows printing of documents stored on the printer on a computer on a network or on a USB Flash drive Printing from a USB Flash Drive You can print pdf tiff ps and xps files directly from a USB Flash drive If USB ports are disabled you cannot use a USB card reader for authentication or print or update software from a USB Flash drive The system administrator must set up this feature before you can use it For detail
77. apter includes Supported Paper Loading Paper Printing on Speci IN gece E E PEA EE E E E E A E T E A ColorQube 8700 8900 Color Multifunction Printer User Guide 41 Paper and Media Supported Paper This section includes i siete ee 42 Odenin cra lch peseeerereverece metre eretertcneter erent T tier rate ete weertre strony emrrnerrere entrar rreyres 42 Genetal Paper Loading ules yuanes a EN E A Ee EEEE 43 Paper That Can Damage Youll Phiten wwciecancs cc curaanionmmcdweh AO N 43 Paper Storage GMdeliNES essiensa ara rea AeA S onseceqevsavsaetbslouascertecionssipsestastvnente 43 Supported Pap r Types dand WeigiiS srerssssoussnsancnnrodnon ee ee 44 Supported Standard Paper SIZES eriaren iner S S 45 Supported Paper Types and Weights for Automatic 2 Sided Printing ssssscssseccsseecsesecneeesneecsseseeeneees 45 Supported Paper Sizes for Automatic 2 Sided Printing ssscccssccossscnssecesscesneecenscccaneecssssenseccsneeceseecenneees 46 Supported Custom Papet S168 ex dasncedaineatemnieerndniaseaienucennaneniunamoaenaawadeek 46 S pported Envelope SISter ee 46 Your printer is designed to use various paper and other media types To ensure the best print quality and to avoid jams follow the guidelines in this section For best results use Xerox paper and media recommended for your printer Recommended Media A list of paper and media recommended for your printer is available at North America ColorQube 8
78. ation screen touch On To specify 2 sided originals a Touch Original Input b Touch 2 Sided Originals To select a paper tray a Touch Paper Supply b Touch the desired tray Touch OK Including Covers You can print the first and last pages of your copy job on different paper such as colored or heavyweight paper The printer selects the paper from a different tray The covers can be blank or printed Note The paper used for the covers must be the same size as the paper used for the rest of the document To select the type of covers and the tray to use for the cover paper 1 2 3 98 Press the Services Home button then touch Copy Under Paper Supply touch the tray containing the paper for the body pages of the job Touch the Output Format tab then touch Special Pages Note If Booklet Creation is turned off or the paper supply is set to Auto Select Special Pages are unavailable On the Special Pages screen touch Covers ColorQube 8700 8900 Color Multifunction Printer User Guide 5 6 A Copying Under Covers Options select an option Front amp Back Same includes front and back covers from the same tray Front amp Back Different includes a front and a back cover from different trays From the drop down menus that appear select options for the front and back covers e Blank Cover inserts a blank cover e Print on Side 1 prints on the front side of the cover e Print on Side 2 pri
79. b then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK ColorQube 8700 8900 Color Multifunction Printer 145 User Guide Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 2 3 Press the Services Home button then touch Server Fax Touch the Image Quality tab then touch Image Enhancement On the Image Enhancement screen select an option Manual Contrast allows you to adjust the contrast manually Under Manual Contrast move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically Touch OK Specifying the Orientation of the Original 1 2 Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Portrait Originals and Landscape Originals refer to the images on the originals Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the origi
80. can specify differences such as page size page type and page color You can also change the side of the paper on which to print as your job requires A print job can contain multiple exceptions For example your print job contains 30 pages You want five pages to print on only one side of a special paper and the remainder of the pages printed 2 sided on regular paper You can use exception pages to print the job In the Add Exceptions window you can set the characteristics of the exception pages and select the alternate paper source e Page s specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6 9 10 and 11 type 1 6 9 11 e Paper displays the default size color and type of paper selected in Use Job Settings Click the Down arrow to the right of the Paper field to select a different paper size color or type e 2 Sided Printing allows you to select 2 sided printing options Click the Down arrow to select an option 1 Sided Print prints the exception pages on one side only 2 Sided Print prints the exception pages on both sides of the paper and flips the pages on the long edge The job then can be bound on the long edge of the pages 2 Sided Print Flip on Short Edge prints the exception pages on both sides of the paper and flips the pages on the short edge T
81. ccciccsecnrteecisnantencadianteectetanrnrandenatonduinaendmanaaanianes 45 Supported Paper Types and Weights for Automatic 2 Sided Printing sscsseccssesecneeesneeeeseees 45 Supported Paper Sizes for Automatic 2 Sided Printing sssssssscssssscseesseeesneecssscesnseessneecenseeeseeesaeees 46 Supported Custom Paper SIZES ceciveanudeecroncsaesieiectreweementmanermm anne a Ee e i e a 46 S pported Envelope SIZES pssssrenenesrossemeroenunan nainen A Eara iE ER E EENS 46 Loading PAPET sssini aaa a a ee nui ens 47 L ding Paper in Tray Vasreeinsnsnninaanon an a a 47 Loading Paper in a 525 Sheet Feeder 0sosee1esssosossotoetsesosostoeteessosssroroeeneessssosoeeeessssesroreeesessssrssrsreeesese 49 Configuring the 1800 Sheet High Capacity Feeder esssssscssssessesssnsscenssessnsscenssesssscssnsesaseesssessnees 51 Loading Paper in the 1800 Sheet High Capacity Feeder ssssssscsssesssesesnsecsussssseeesnsecssseeesneesaseesees 54 Printing on Special PAPET 4accncnarcinasawmeuiomneiemannee Gain a a a 56 ElIVEIG POS sricaniataoanvatoscnsivauenicuanionmen Ea EEE EA LESE A Aeee ER ESEESE EEEE Ea EEE TEENE EANES 56 Kel o1 E AREE EE AE EAE EEE EE 61 TCANSpPArENCiES isien e aeaa pae EE aa e a ETE sa E raae AE E T Aa E EEA E Eara EEA EIEE EEEE 63 5 Printing 65 elaela RONLIA CW E EE E AE A 66 Selecting Printing Operas zsscissiccsesecava ncecessuoecacendened acessersnsctasanasesnveereaadeaiaen EA EE RE E 67 Pine Driver F elpees E E E
82. cement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 On the Image Enhancement screen select an option Manual Contrast allows you to adjust the contrast manually Under Manual Contrast move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically 4 Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 Press the Services Home button then touch Fax 2 Touch the Layout Adjustment tab then touch Original Size 3 On the Original Size screen select an option Auto Detect allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the
83. ch Basic Color b Move the sliders to adjust the level for each color 4 To adjust the highlight midtone and shadow density levels by color a Onthe Color Balance screen touch Advanced Color b Touch the color you want to adjust c Move the sliders to adjust the levels for highlights midtones and shadows d Repeat the previous two steps for additional colors 5 Touch OK 94 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Layout Settings This section includes e Specifying the Orientation of the Original sss ccassaccoczzsscsctaascecues con sataesicacbsusstomeasctcsachonceastaschoasbaeeslomeaestoncahesacmaiabstes 95 Sei VIM the Size of PION ces ccna oannnactenideatimnnsadiemnaanaunaa 95 Selechng Book COPYN ssnin E a e AA weer ate anime ree tae ee ee 96 SMitinga the Mageia E ny een reenter ener eee eee 96 Erdin WS Edges ok CODIE Srei aai aE ar Er r aE 97 TyearngthE MOJ cenene E nce he eae SAR 97 Specifying the Orientation of the Original If you plan to have the copies automatically stapled specify the orientation of the original 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Portrait Originals and Landscape Originals refer to the images on the originals Upright Images and Sideways Images refer to the direction the originals are loaded in
84. ch Mailboxes Touch Store to Local Mailbox Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode Touch OK Printing Local Mailbox Documents To use this feature you must have documents stored in a mailbox For details see Storing a Fax ina Local Mailbox on page 140 To print local mailbox documents 1 ow 140 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Mailboxes Touch Print Local Mailbox Documents Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode Touch Print All Documents The documents in the mailbox are printed ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Deleting Local Mailbox Documents 1 owes Press the Services Home button then touch Fax Touch the Fax Options tab then touch Mailboxes Touch Delete Local Mailbox Documents Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode Touch Delete All Documents To confirm touch Delete All All documents in the mailbox are deleted Stori
85. cool down period for the ink to solidify The printer fans shut down when the printer is cool enough to move A CAUTION If you do not select Standard Power Off or Power Off to Move the ink takes longer to solidify because the fans do not spin Wait at least 30 minutes for the printer to cool down completely before moving or packing it 5 After the cool down cycle is complete unplug the printer A CAUTION Do not unplug the printer until the cooling sequence completes and the printer turns off 6 Use the hand holds on each side of the printer to lift it Move the printer separately from any optional trays Always use at least two people to lift the printer A A 46 5 kg 102 3 lb ColorQube 8700 8900 Color Multifunction Printer 183 User Guide Maintenance Preparing the Printer for Shipment This section includes e Removing the Cleaning Unit and Waste Tray sis cacessssscasseztssctsscsncasstsssacesesstousnecessctssaacsusstasenabaesctoamaaatcgatmaseactions 184 TUNNO te PDT eee arent A a 186 Packing the Priaterton SNIDER eracsccnr a hate tautt ean EEN E N N 186 Removing the Cleaning Unit and Waste Tray Before turning off the printer remove the cleaning unit and waste tray To remove the cleaning unit and waste tray A CAUTION Shipping the printer with the cleaning unit and waste tray installed can damage the printer 1 Open the front door 2 184 ColorQube 8700 8900 Color Mu
86. copied Paper that has been folded or wrinkled Paper with cutouts or perforations Stapled paper Envelopes with windows metal clasps side seams or adhesives with release strips Padded envelopes Plastic media Iron on transfer paper CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper Reduce the exposure of paper to strong lights for long periods of time Maintain constant temperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled ColorQube 8700 8900 Color Multifunction Printer 43 User Guide Paper and Media e Do not open sealed packages of paper until you are ready to load them into the printer Leave store
87. d click the Properties or Preferences button to open the Printing Preferences window The title of the button can vary depending on your application 3 Clicka tab in the Printing Preferences window then make selections 4 Click OK to save and close the Printing Preferences window 5 Click Print to send the job to the printer Selecting Finishing Options for Windows If your printer has a finisher installed you can select finishing options in the Printing Preferences of the print driver To select finishing options in the PostScript and PCL print drivers 1 Inthe print driver click the Paper Output tab 2 To select stapling options click the arrow to the right of the Stapling field and select an option None stacks the print job without stapling the sets 1 Staple puts a staple in the top left corner of each set 68 ColorQube 8700 8900 Color Multifunction Printer User Guide Printing To select the output tray click the arrow to the right of the Output Destination field then select an option Automatically Select determines the output destination by the number of sets and the stapling option selected Multiple sets or stapled sets are sent to the finisher output tray Top Tray selects the output tray on top of the printer Stacker Tray selects the finisher output tray Do one of the following To save the settings click Saved Settings at the bottom of the Printing Preferences window then click Sav
88. d paper in the original packaging The paper wrapper protects the paper from moisture loss or gain e Some special media is packaged inside resealable plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag and reseal it for protection Supported Paper Types and Weights Types and Weights Plain 67 122 g m Hole Punched 67 122 g m Transparency Letterhead 67 122 g m Lightweight Cardstock 123 199 g m Cardstock 200 220 g m Recycled 67 122 g m Labels Pre Printed 67 122 g m Lightweight 60 66 g m Custom 525 Sheet Feeder Trays 2 5 Plain 67 122 g m Hole Punched 67 122 g m Letterhead 67 122 g m Lightweight Cardstock 123 199 g m Cardstock 200 220 g m Recycled 67 122 g m Labels Pre Printed 67 122 g m Lightweight 60 66 g m 1800 Sheet High Capacity Feeder Plain 67 122 g m Hole Punched 67 122 g m Letterhead 67 122 g m Recycled 67 122 g m Pre Printed 67 122 g m Lightweight 60 66 g m 44 ColorQube 8700 8900 Color Multifunction Printer User Guide Supported Standard Paper Sizes 525 Sheet Feeder Trays 2 5 1800 Sheet High Capacity Feeder European Standard Sizes A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210mm 5 8 x 8 3 in A6 105 x 148mm 4 1 x 5 8 in B5 176 x 250mm 6 9 x 9 8 in JIS B5 182 x 257mm 7 2 x 10 1 in A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210mm 5 8 x 8 3 in B5 176 x 250mm
89. der to enable reduced product power consumption Upon exiting from Power Saver Mode the first print will take slightly longer than in Ready Mode This delay is the result of the system waking up from Power Saver mode and is typical of most imaging products on the market If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode please consider that this device may then only switch to a lower energy level after a longer period of time or not at all To learn more about Xerox participation in sustainability initiatives please visit our website at www xerox com about xerox environment enus html Germany Blendschutz Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Larmemission Maschinenlarminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem EN ISO 7779 Importeur Xerox GmbH HellersbergstraBe 2 4 41460 Neuss Deutschland 238 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information Turkey RoHS Regulation In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE y netmeli ine uygundur ColorQube 8700 8900 Color Multifunction Printer 239 User Guide R
90. dress a Touch New Recipient b Touch the Down arrow then select To or Cc or Bcc from the menu c Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address d Touch Add e Use the touch screen keyboard to type additional email addresses f When you are finished touch Close 4 Toenter an email address from the network address book a Touch Address Book b Use the touch screen keyboard to type part of the name then touch Search c Select the desired name from the list then touch Add d Touch Close 5 To add a subject line a Touch Subject then use the touch screen keyboard to type the desired text Note To modify the default subject highlight the text in the text field then touch X to delete it or type over the existing text b Touch OK 6 Tochange any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 120 7 Press the green Start button 126 ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Setting Email Options You can change the following email settings File Name File Format Message Reply To To change the email options 1 2 3 Load the original on the document glass or in the document feeder Press the Services Home button then touch Email To change any of the scan settings use the options at the bottom of the touch screen For details
91. drivers or www xerox com office CQ8900drivers as appropriate and select your printer model b From the Operating System menu select UNIX then click Go c Select the Xerox Services for UNIX Systems package for the correct operating system Install this package before installing the printer support package d To begin downloading click the Start button Repeat steps a and b then click the printer support package for use with the Xerox Services for UNIX Systems package that you selected earlier f To begin downloading click the Start button g Inthe notes below the driver package that you selected click the Installation Guide link then follow the installation instructions Note To load Linux print drivers perform the preceding procedures but select Linux as the operating system Select Xerox Services for Linux Systems driver or the Linux CUPS Printing Package You can also use the CUPS driver included in the Linux package ColorQube 8700 8900 Color Multifunction Printer User Guide Installation and Setup Supported Linux drivers are available for download for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700drivers e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900drivers For details about UNIX and Linux drivers see the System Administrator Guide for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e Co
92. e under Reduce Enlarge touch the current displayed value To reduce or enlarge proportionally touch Reduce Enlarge then touch Proportional To reduce or enlarge the percentage incrementally touch Plus or Minus To reduce or enlarge the percentage using the alphanumeric keypad touch the current displayed value Presets X Y allow you to select from a list of preset values Touch More for additional preset values To center the image on the page select the Auto Center check box To reduce or enlarge the width and length of the image by different percentages touch Reduce Enlarge then touch Independent Width X allows you to reduce or enlarge the width of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons Length Y allows you to reduce or enlarge the length of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons Presets Y X allow you to select from a list of preset values Touch More for additional preset values To center the image on the page select the Auto Center check box 3 Touch OK Selecting the Paper Tray Select a paper tray loaded with the desired paper to make copies on letterhead colored paper transparencies or different paper sizes To select the tray to use for copies 1 Press the Services Home button then touch Copy 2 Under Paper Supply touch the desired tray 3 If the desired tray is
93. e To edit or delete an exception page touch the page in the list then touch the desired operation in the drop down menu 10 Touch OK Adding Annotations You can automatically add annotations such as page numbers and the date to your copies Notes e Annotations are not added to covers tabs inserts or blank chapter start pages e Annotations cannot be added if Booklet Creation is selected To add annotations 1 2 3 Press the Services Home button then touch Copy Touch the Output Format tab then touch Annotations To insert page numbers a On the Annotation screen touch Page Numbers gt On b Touch Apply To then select an option c Touch the Starting Page Number field then use the alphanumeric keypad to enter the page number d Touch an arrow to position the page number in the header or footer The sample page shows the location of the page number Touch OK f To change the text formatting touch Format amp Style choose the desired settings then touch OK To insert a comment a Touch Comment gt On b Touch Apply To then select an option c Touch an existing comment in the list Note To create a comment touch a blank row use the touch screen keyboard to type the text then touch OK d Touch an arrow to position the selected comment in the header or footer The sample page shows the location of the comment ColorQube 8700 8900 Color Multifunction Printer 101 User Guide Copying
94. e 8900 Color Multifunction Printer www xerox com office CQ8900docs Recommended Media List United States e ColorQube 8700 Color Multifunction Printer www xerox com paper e ColorQube 8900 Color Multifunction Printer www xerox com paper European Union ColorQube 8700 Color Multifunction Printer www xerox com europaper ColorQube 8900 Color Multifunction Printer www xerox com europaper Technical support information for your printer ColorQube 8700 Color Multifunction Printer including online technical support Online Support www xerox com office CQ8700support Assistant and driver downloads ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status gt Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700supplies e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center ColorQube 8700 Color Multifunction Printer w
95. e As Tosend the job to the printer click Print Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 2 With the document open in your application click File gt Print Select the printer then click Properties Click the tabs in the Printing Properties window and select the desired settings Click Saved Settings at the bottom of the Printing Properties window then click Save As Type a name for the set of printing options then click OK to save the set of options in the Saved Settings list Select the name from the list to print using these options Macintosh Printing Options Selecting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 oe wn With the document open in your application click File gt Print Select your printer from the list Select Xerox Features from the Copies amp Pages menu Select the desired printing options from the drop down lists Click Print to send the job to the printer Selecting Finishing Options for Macintosh If your printer has a finisher installed select finishing options in the Xerox Features of the print driver To select finishing options in the Macintosh print driver 1 2 In the print driver click Copies amp Pages then select Xerox Featu
96. e Image Enhancement screen adjust the contrast Auto Contrast allows the printer to set the contrast automatically Manual Contrast allows you to adjust the contrast manually To increase or decrease the contrast move the Manual Contrast slider up or down The middle position on the slider Normal does not change the contrast 4 Touch OK Selecting Color Effects If you have a color original you can adjust the color of the copy using preset color effects For example you can adjust colors to be brighter or cooler To select a preset color effect 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Color Presets Note This feature is not available when Output Color is set to Black and White 3 On the Color Presets screen touch the desired preset color effect The sample images show how the colors are adjusted 4 Touch OK ColorQube 8700 8900 Color Multifunction Printer 93 User Guide Copying Adjusting the Color Balance If you have a color original you can adjust the balance of the printing colors between cyan magenta yellow and black before printing your copy To adjust the color balance 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Color Balance Note This feature is not available when Output Color is set to Black and White 3 To adjust the density levels of all four colors a Onthe Color Balance screen tou
97. e Internet fax quality and file size 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Quality File Size 3 On the Quality File Size screen use the slider to select a setting The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size 4 Touch OK ColorQube 8700 8900 Color Multifunction Printer 151 User Guide Faxing Specifying the Orientation of the Original 1 2 3 Touch the Services Home button then touch Internet Fax Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Portrait Originals and Landscape Originals refer to the images on the originals Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect allows the printer to determine the size of the original Preset Scan Areas specifies the are
98. e UNitS sisannruneserdi a EERE R N N S 180 When to Order Supplies besni a EEE a A EE E E n 181 RECYCLING SUP PICS cissscatsccesecdissesdtasecsdsaxcsscessecsisvsarteduvasetedsasccasessCasssoustensstovslldesccdsaxvaxceseeasisesartesavseteavhsdeasadstasascane 181 Moving the Printers eraa aE AEE ETENN Aa 182 ColorQube 8700 8900 Color Multifunction Printer User Guide Contents Precautions for Moving the Printer seccsscsssesssscssessnsssssecssessnecsnscsssccsscsssccsssecsnecsuecssecsasesssesssessneeesneesees 182 Moving the Printer Within the Off ICC ec eessssssssssseesssessnessnessnsccsscsssesssssesessnecssnccsssecssccssessacsssessneessnes 183 Preparing the Printer for SHIPMAN eseesssesssesssesssesssccsscssnccsnecsnsccsscssscseseesnecsssesssccsscessessscesacessessneessees 184 10 Troubleshooting 187 General Troubles ho ting seecsisscsccsssecsrsscssccesssbecsntnsciwssivessviecescenuctenisvndlccwebeserbesenseddscceasesbeadlutcunectusivassescesuclesbetestedats 188 Minimizing Ink USAGE eesssssssesssessssssssssnecsssecsnccssscssscsssssssssssessncessnecsnscsnscssscsssesssessnecsnsessnecsacesasessscesacessessnees 188 Restarting the Printer sssini neen n RRR A ERRE ER ERER 188 Printer Does NOt T rr Osc csscciasissccsucstaseasciueteice aeucsubsassendeondetsoideiod caster caondsanseeecatethedts a a aie 189 Printer Resets or Turns Off Frequently ecessssssssssssssssessnessnecssscsssesssscssscsssessnecssccssscsssccsseessscesscesseesnees 190 P
99. e contrast c Touch OK 6 To select scan presets a Touch Scan Presets b Select an option c Touch OK 7 To set the resolution a Touch Resolution b On the Resolution screen select a resolution from 72 dpi through 600 dpi c Touch OK ColorQube 8700 8900 Color Multifunction Printer 121 User Guide Scanning 8 To set the quality and file size a Touch Quality File Size b On the Quality File Size screen use the slider to select a setting The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size c Touch OK 9 To retrieve new templates and remove outdated ones a Touch Update Templates gt Update Now b Touch Update Now c Touch Close Selecting Layout Adjustments Layout adjustments provide additional settings for the size and orientation of the original and erasing the edges To select layout adjustments 1 Press the Services Home button then touch Workflow Scanning 2 Touch the Layout Adjustment tab 3 To specify the orientation of the original image a Touch Original Orientation b On the Original Orientation screen select an option e Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder e Portrait Originals and Landscape Originals refer to the images on the originals c Touch OK 4 Toscan the correct area of the original image a Touch Original Size b On the Original Size screen select a
100. e dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment Note To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada 236 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information European Union Radio Interference A CAUTION This is a Class A product In a domestic environment this product can cause radio interference in which case the user could be required to take adequate measures The CE mark applied to this product symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC e March 9 1999 Radio Equipment amp Telecommunications Terminal Equipment Directive 1999 S EC This printer if used properly in accordance with the instructions is not dangerous for the consumer or for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox European Union Lo
101. e document too small feeder The document is scanned at an__ The document feeder width guides are Adjust the document feeder width angle not adjusted to fit the width of the guides so that they fit against the document document The fax received by the recipient The document is positioned incorrectly Position the document correctly is blurry The document glass is dirty Clean the document glass 220 The text in the document is too light Adjust the resolution Adjust the contrast There is a problem with the telephone Verify that the telephone line is connection working then send the fax again There is a problem with one of the fax Make a copy to verify that the printer machines can make clean copies and prints If the copy prints correctly have the recipient verify that their fax machine is operating correctly ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Symptoms Probable Causes Solutions The fax received by the recipient The document was loaded incorrectly If using the document feeder place the original document face up If using the document glass place the original document face down Fax was not transmitted The fax number is wrong Verify the fax number The telephone line is connected Verify the telephone line connection If incorrectly the telephone line is disconnected connect it There is a problem with the fax Contact the recipient machi
102. e photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress Adjusted Compensation Certificates for Veterans of the World Wars Obligations or Securities of any Foreign Government Bank or Corporation 3 Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 4 Certificate of Citizenship or Naturalization Foreign Naturalization Certificates may be photographed ColorQube 8700 8900 Color Multifunction Printer 241 User Guide Regulato
103. e to another source of information such as an LDAP directory The information can be a user name and password or the information stored on a magnetic or proximity ID card If the information is valid you are considered an authenticated user The system administrator can set permissions so that authentication is required when accessing features at the control panel in CentreWare Internet Services or in the print driver If the administrator configures local or network authentication you identify yourself by typing your user name and password at the control panel or in CentreWare Internet Services If the administrator configures card reader authentication you identify yourself by swiping a magnetic or proximity card at the control panel and typing a passcode Note The system administrator can allow you to type your user name and password when Smart Card authentication is the primary authentication method If the administrator configures an alternative authentication method and you misplace your card you can still access the printer 24 ColorQube 8700 8900 Color Multifunction Printer User Guide Features Authorization Authorization is the function of specifying the features that you are allowed to access and the process of approving or disapproving your access The system administrator can configure the printer to allow you to access the printer but restrict your access to certain features tools and services For example the printe
104. ealth and Safety Contact InNformMAtiON seis cssssccossessoiacoucsatsosessoidcastenanbesspsncostecsussstastecasesneess 16 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ColorQube 8700 8900 Color Multifunction Printer 9 User Guide Safety Electrical Safety Please read the following instructions carefully before operating your printer Refer to these instructions to ensure the continued safe operation of your printer Your Xerox printer and supplies are designed and tested to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification Please contact your Xerox representative for more information General Guidelines A WARNINGS e Do not push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock e Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment a
105. eate and save custom sizes for Windows 1 2 3 4 Click the Paper Output tab of the print driver Click the arrow at the right of the Paper field then select Other Size gt Output Paper Size gt New In the New Custom Size window enter the height and width of the new size then select the units Enter a title for the new size in the Name field then click OK to save To create and save custom sizes for Macintosh Dee E In the application click File gt Page Setup Click Paper Sizes then select Manage Paper Sizes To add a new size in the Manage Paper Sizes window click the plus sign Double click Untitled at the top of the window and type a name for the new custom size Enter the height and width of the new custom size Click the arrow to the right of the Non Printable Area field and select the printer from the list Or set the top bottom right and left margins for User Defined margins To save the settings click OK ColorQube 8700 8900 Color Multifunction Printer 77 User Guide Printing Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing A message appears on your computer screen with the name of the job and the name of the printer where it was printed Note This feature is only available on a Windows computer printing to a network printer To select job completion notification 1 Inthe print driver click More Status at the bottom of any
106. eder 1 Pull out the tray until it stops 2 Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers ColorQube 8700 8900 Color Multifunction Printer 59 User Guide Paper and Media 3 5 6 60 Load the envelopes into the tray align the stack then adjust the guides to touch the edges of the envelopes Loadside flap envelopes with the flaps closed flaps down and flaps toward the front of the tray Load end flap envelopes with the flaps closed flaps down and flaps at the left side of the tray Note Do not load envelopes above the bottom fill line Overfilling the tray can cause the printer to jam Close the tray Verify the size type and color settings Change the selection for any incorrect setting On the printer touch screen touch Confirm ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media Labels Print labels from Tray 1 or from a 525 Sheet Feeder Guidelines for Printing Labels Use labels designed for laser printing Print only on one side of the sheet of labels Use full sheet labels only Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in conditi
107. eeeees 37 Installing Drivers and Utilities for UNIX and LINUX eesssossscsseccnsccconeecsssceconsesrssccensccenscersesesneeeerse 38 Odat DIN e E S E A 39 Managing JODS assises aieeaii s eaeko pe Eeto ey mn EAE EEEE meer 40 Managing Jobs at the Control Panel ss s ssssssss1s0ossssssssssottsessssssestoessssssestottesesssssseororssessseoreresesssssnsesreresess 40 Managing Jobs in CentreWare Internet Services sssssssccsesscsssecnecesneecsssecsnseessneesenscessucesssesenseensneeesaes 40 Managing Held Print JOBS vcctexsst carvecarsassereccare asupssesesieatec carerveunieaaetieainoeionannna E 40 Managing Secure Print JODS sasdnscscnnntaneacnucaaunannnnntitereanniauddanmnaunanswinies 40 4 Paper and Media 41 S pp rt d TP iiss sc canazn uty cana pvnta nE E DN SLamANReN Nae 42 Recommended SU eesetcsertccicouscrrsnentunsscvcenerensad veinevaesveinenseaveluelosoceabuelusuasvcennvasuessduclemsesbuedetvconencincencnctess 42 Ord ring RAD Scie sscascessstessttsccdceesiceestsaviclssacsascebxas a E ea AE OASE I E EErEE E EE RRE 42 General Paper Loading Guidelines iisrciucsideseciicwsinsiaanciwin sent anncenvieioniasadestabadupwusiaaianncentane 43 Paper That Can Damage Your Printers cncnasiacoraiensenmaankanace mca manauattantanes 43 Paper Storage Guidelines sasssa EEEN ER EE 43 Supported Paper Types and WeiIGNS cssssssssssssssessssessssssssssssssessusesssessnessnccssessatsessessnessaseesuessneesscesseesees 44 Supported Standard Paper S265 css
108. eeereretr tre 224 ICME NCNG GF SSIS CONE rics sea N EE NEEE nee 224 lt Onine SUDDONE ASSIST cies iret iis ces a E a a ae ean ae 225 IE MOT INCU OMe 64 cass cssctesv ates Ajestacvcetseerd N R 225 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality Control Panel Messages The printer control panel provides information and troubleshooting help When a fault or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam For many status and warning messages the control panel Help provides additional information Control Panel Help To view additional information about items and selections that appear on the control panel press Help The Help button is labeled with a question mark symbol The control panel menu items also have associated help text that describes the menu item ColorQube 8700 8900 Color Multifunction Printer 223 User Guide Troubleshooting Scan and Fax Alerts Alerts provide messages and instructions that help you solve problems when printing faxing or scanning Alerts appear on the control panel touch screen or you can view them through CentreWare Internet Services Note Fax errors do not prevent scanning copying or printing Viewing Job Status on the Control Panel T
109. een touch Home 34 ColorQube 8700 8900 Color Multifunction Printer User Guide Installation and Setup Setting Energy Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings gt General gt Energy Saver 3 Touch an option Intelligent Ready causes the printer to wake and sleep based on previous usage patterns Job Activated causes the printer to wake when it detects activity Note Energy Saver Timers allows you to specify the time out values for low power and sleep states Scheduled causes the printer to wake and sleep according to a schedule you specify If you selected Intelligent Ready or Job Activated under Fast Resume touch On to reduce the wake time This option changes the default sleep and low power timeout periods and increases energy usage If you selected Scheduled as the Energy Saver Mode to select the times at which you want the printer to wake or sleep touch Scheduled Settings a Touch a day of the week in the list b To wake on activity under Schedule Based On touch Activity c To wake the printer at a certain time touch Time gt Wake Up Time then select the time for the printer to wake up d To set the printer to sleep at a certain time touch Time gt Energy Saver Time then select the time for the printer to
110. egulatory Information Regulatory Information for 2 4 GHz Wireless Network Adapter This product contains a 2 4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment 240 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information Copy Regulations United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA and so on Bonds United States Savings Bonds may b
111. eld touch the Add to Address Book icon To add the recipient to the address book touch Create New Contact To add the new recipient information to an existing address book contact touch Add to Existing Contact 5 To add name and company information for the new entry to the right of the contact field touch the i button a Enter a name into the First Name Last Name or Company field then touch OK Note The first entry into one of the fields becomes the display name for the contact information b Enter names into the remaining fields then touch OK after each entry At the Additional Contact Information page touch OK To enter a fax number for the contact to the right of the green fax icon touch the field Touch Enter Fax Number use the alphanumeric keypad to enter the number then touch OK 0 00 NI SO To enter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field Touch Enter Internet Fax Number use the alphanumeric keypad to enter the number then touch OK 10 To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star 11 To save the contact to the Device Address Book touch OK ColorQube 8700 8900 Color Multifunction Printer 155 User Guide Faxing To add a recipient to the Device Address Book using the Fax feature 1 2 Press the Services Home button then touch Fax Touch t
112. em e The serial number of the printer e The fault code e The name and location of your company Locating the Serial Number To contact Xerox for assistance you need the printer serial number The serial number is on the left side of the printer frame behind Tray 2 The serial number also appears on the control panel Press the Machine Status button to view the serial number on the control panel ColorQube 8700 8900 Color Multifunction Printer 29 User Guide Installation and Setup This chapter includes e Installation and Setup Overview esecsssssssssssssssssssescssecsnecsscssscssucssucessscsosessnecsnessssssasessucsesscessessuccsnecsaseessceneesscesse 32 S Modiying General 560th ascites cece enraaannee ania E 34 e Tnataling the SOP NOS veces cen tuan uon REN ERE N SNCS 36 lt Mandgng OWS sireiietes seen ne n T eee ene enters 40 See also The System Administrator Guide for your printer model ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs The Installation Guide is packaged with your printer ColorQube 8700 8900 Color Multifunction Printer 31 User Guide Installation and Setup Installation and Setup Overview Before printing your computer and the printer must be plugged in turned on and connected Configure the initial settings of the printer then install the driver software and utilities on your computer
113. emadeamneatadiad EO 117 Scanning to Your Home Dect Ya caseses cesses Se eee see cece ct he comer a EER O A 119 STUN GEMM ODIO tale de scat cacescecseewesccncectefesacelecas bane a S 120 Se ie 0 Se Mest DVE circa coe oaat ean E E AEE 125 Scanning LON EMAU ESS znin E Aaa 126 Scanpino to a a B Lee i 016111 9 Weeeereereee nr coererer A EAA 128 Sean Ming toa COMPUT sa crceccerrce sncecticmar A E ies decenseas 129 YS He GS TPE I SCAND essiant EE chad osay S E 130 The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office CQ8700docs If the system administrator enables Remote Start in CentreWare Internet Services you can scan images directly from the scanner to a PC Using Microsoft Clip Organizer you can scan import and store images from the printer You can also scan directly from the printer to a computer using most TWAIN compliant scanning applications ColorQube 8700 8900 Color Multifunction Printer 111 User Guide Scanning Basic Scanning The Scanning feature provides several methods for scanning and storing an original document The scanning procedure using your printer differs from that of desktop scanners The printer is connected typically to a network rather than a single computer so you select a destination for the scanned image at the printer The printer supports the following scanning functions Scan documents and store images on the
114. ems This section includes e Printing the Troubleshooting Print Quality Pages scsssscsssccsssctsesecaasestssscsasstssssssssnsestasevasuectesastansbousastenstmnnnoneias 216 Eliminating the Paper or Media as the ProDlerasasccsssccssscsssacosassesazancasssssaascassizsnsaccsadsesassvousdobanscouenzsasbiosndneomezen 216 e Isolating the Problem to the Printer or to the AppliCation sessssscsssscsnessneccesecesneeceseeccnseessneecseesnseeseee 217 e Troubleshooting Print Quality Problems in the Application Print Driver or Print Server 217 e Troubleshooting Print Quality Problems in the Printer ssssecsossscsssscsnssccnseecsssscnnescsssecnsssensesessccesneeetse 218 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem If the problem persists go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Printing the Troubleshooting Print Quality Pages
115. enase de E NEE EERE AE E E ER 76 Printing Mirror IMA Siers anaie E A AAEE i 77 Creating and Saving Custom Paper SiZe S sesssssesssscsseesssesssssssecsnecssecsssesssecsssessscsssecsnecsnsesseesaeessneesssesees 77 Selecting Job Completion Notification for WiNdOWS ccsssscssccssseecsseecssecesneessseccneeessnseesnsessneessanees 78 Printing Special Job TyPes cssssssssssssssssssssnessssecsesssesssssssssssuesssessnesssecssscsssessucssscsesseesnecsnessnecsasesseeesscssseesees 78 Held Print JOBS cacavascantnientunaeniinnstacennwincniainead Ea T EEE EEA ERER 82 Print FrOM ienesis anaie a aa aE aE A a AE A AE AE NE 82 Copying 85 Basic COPYING sesasine eee ea E E iar S ae Oa E I EEEE eia E EESE EREE 86 Do oc ment Glas Sissies oseiro esoiiieries eki itant teita EEEE oa E EREE ESETE EEEE SEE EEK EAE EEE E 86 Document FeedeT iesistie eeii tiae a teeta inane davon ante anmeiaaene 87 Selecting Copy SEAS edad ceed saeco iresi aE deo EEr e EE E e NEE E EEKE EE aes 88 BOSIC aigo E E A 89 Image Quality SettiNgS snis ENEE E ESE ET E KEE a n 92 Layout SOLEIAGS sn aicssssssuzscescossssssasscadehastecebesatasaes eusssszeelcacsbontessba sntasces EAEE RO AE EEE E AAEE REEDE 95 O tp t F rmat Settings nissin Seiridir en eiei E ina i rai EEE SEES Ei Eei 98 ID Card Copyihgssssn treri naen E AE EEEE EE ERE 104 Advanced Copying ieciccie ee ccecscte tie cea aE URRAN EN ace ieee 108 Scanning 111 Basic Scanning iseni iiaea s iisi airea e fente aE Ei eaae O
116. environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver ColorQube 8700 8900 Color Multifunction Printer 237 User Guide Regulatory Information Paper Types This product can be used to print on both recycled and virgin paper approved to an environmental stewardship scheme which complies with EN12281 or a similar quality standard Lighter weight paper 60 g m which contains less raw material and thus save resources per print may be used in certain applications We encourage you to check if this is suitable for your printing needs ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find_a_product showProductGroup amp pgw_code IEQ Power Consumption and Activation Time The amount of electricity a product consumes depends on the way the device is used This product is designed and configured to enable you to reduce your electricity costs After the last print it switches to Ready Mode In this mode it can print again immediately if required If the product is not used for a period of time the device switches to a Power Saver Mode In these modes only essential functions remain active in or
117. er Guide Maintenance 5 Close the door Replacing Staples in the 650 Sheet Finisher A staple cartridge has two parts the orange handle cartridge and the staple refill in a case Both parts are customer replaceable To replace the staples A WARNING Do not perform this procedure while the printer is copying or printing 1 Open the finisher stapler door at the rear of the finisher as shown 2 OA JEMA 176 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance 3 Pinch both sides of the staple case 1 and remove the staple case from the cartridge 2 4 Insert the front side of the new staple case into the staple cartridge 1 then push the rear side into the cartridge 2 5 Grip the new staple cartridge by the orange handle and insert the cartridge into the stapler until it clicks dJ TM JERA 6 Close the door lilli ColorQube 8700 8900 Color Multifunction Printer 177 User Guide Maintenance Billing and Usage Information Billing and printer usage information appears on the Billing Information screen The impression counts shown are used for billing To view Billing and Usage information 1 At the printer control panel press the Machine Status button 2 To view basic impression counts touch the Billing Information tab Black Color Level 1 Impressions shows the
118. er left corner of the screen and select a preset from the drop down menu Touch OK Inverting the Image You can invert your original as a mirror image or as a negative image You can use one or both of these options To invert the image 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Invert Image On the Invert Image screen select an option Mirror Image reflects each image left to right on the page Negative Image reverses the black and white values Touch OK ColorQube 8700 8900 Color Multifunction Printer 97 User Guide Copying Output Format Settings This section includes Creating d wesele 4 2lameentemrererteerersenveeresre torte tren tere ceerere erertver testry aeereerrererict A teeter yrertry terrtrre teers anertenyr erty iat 98 Te AON ee E E E EEE E TEA A ana eaten danagin E AR ASE 98 Specifying Chapter Start Pagination eiaeaen aE Raan EAE open aftr EAR AE 99 AGUNAN Saa E T ere rere ere 100 Specifying Exce phon Pages sssini eisena aaea ra EE ESEA E EERE E SE aaa ean TEENETE 100 ARANT ANNOCAON Scia A 101 Adding IS IN Separat OS nease SNS 102 Ponting Multiple Pages Per Sie secs cxssccas cass scaseacvacoasachsadipettactacececsaceaiaesash A AAEE 103 Repeating an IME co a O E AEE 103 Creating a Booklet 1 2 3 4 Press the Services Home button then touch Copy Touch the Output Format tab then touch Booklet Creation On the Booklet Cre
119. erences between the individual PSTNs provided in different countries the approval does not give an unconditional assurance of successful operation on every PSTN network terminal point In the event of a problem you should contact your authorized local dealer This product has been tested to and is compliant with ES 203 021 1 2 3 a specification for terminal equipment for use on analog switched telephone networks in the European Economic Area This product provides a user adjustable setting of the country code The country code should be set prior to connecting this product to the network Refer to the customer documentation for the procedure for setting the country code Note Although this product can use either loop disconnect pulse or DTMF tone signaling we recommend that you set it to use DTMF signaling for more reliable and faster call setup Modification of this product connection to external control software or connection to an external control apparatus not authorized by Xerox will invalidate its certification 246 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information New Zealand 1 N The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom it does not provide any sort of warranty and it does not imply that any Te
120. erox Secure Access Unified ID System Xerox Extensible Interface Platform ColorQube Global Print Driver and Mobile Express Driver are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Inc registered in the U S and other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries SGI and IRIX are trademarks of Silicon Graphics International Corp or its subsidiaries in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Oracle and or its affiliates in the United States and other countries McAfee ePolicy Orchestrator and McAfee ePO are trademar
121. erox reseller or go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support A CAUTION Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving 186 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting This chapter includes General Troubleshooting sescssccssssssssssssssnsssssssssssssscssecsnscsnsssssesssessucssascsssessnessnessnscsasssascsssccsssesaseesnecsneesneesscssaeeess Prine Ouai aio j ng E e n A tte et recreate sere E E renter ete eae ee ere eer BY GIN Scan FiO eS catcietearersstaes a toantnans eae hn a ear ean eee Eo PODE N a a E E E E E E RSS Gering Hel Dasanana E A cay waco tanner ee erpreri vente toma rer ColorQube 8700 8900 Color Multifunction Printer User Guide 187 Troubleshooting General Troubleshooting This section includes HM MNZ INK USOE A 188 Oo oe PINTEN aean A AE TE ES 188 6 PrintenDoes NOt TOMKO Menisin n aR N E E 189 Printer Resets or Turns OFF Frequent yoesscssnisssesei runninn a a Aaa 190 e PUETA S TOO LON es E 190 Document Pants From Wrong Ay xicccnsiancdaincdenecahGcamandeaiuas conn sunmnieds 191 Documen
122. ettings for naming images selecting image formats and selecting behavior when a file name exists To select filing options 1 Press the Services Home button then touch Workflow Scanning 2 Touch the Filing Options tab 3 To select a file format a b C Touch File Format On the File Format screen under Format select an option Under Options for PDF PDF A XPS or TIFF select an option e Multi page creates a multi page document from the scanned images e 1 File Per Page creates a separate file for each page scanned Under Options for PDF PDF A or XPS select an option e Image Only creates an unsearchable image of the scanned document e Searchable creates a searchable document of the scanned pages For the searchable option select a language from the drop down menu Touch OK ColorQube 8700 8900 Color Multifunction Printer 123 User Guide Scanning To select the action to take if a file already exists a Touch If File Already Exists b On the If File Already Exists screen select an option c Touch OK To define additional network locations as destinations for scanned documents a Touch Add File Destinations b On the Add File Destinations screen touch the desired destinations c Touch OK Note Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up For details see the System Administrator Guide at www xe
123. eypad touch the current displayed value e Presets X Y allow you to select from a list of preset values Touch More for additional preset values To reduce or enlarge the width and length of the image by different percentages touch Independent e Width X allows you to reduce or enlarge the width of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons e Length Y allows you to reduce or enlarge the length of the image incrementally using the alphanumeric keypad or the Plus and Minus buttons e Presets Y X allow you to select from a list of preset values Touch More for additional preset values Touch OK ColorQube 8700 8900 Color Multifunction Printer 105 User Guide Copying Selecting the Paper Tray Select a paper tray loaded with the desired paper to make copies on letterhead colored paper transparencies or different paper sizes To select the tray to use for ID card copies 1 Press the Services Home button then touch ID Card Copy 2 Touch the ID Card Copy tab 3 Under Paper Supply touch the desired tray 4 If the desired tray is not listed select another tray a Touch More for additional options b Touch the desired tray c Touch OK Specifying the Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created To specify the original type 1 Press the Services Home b
124. f the examples in the Troubleshooting Print Quality Pages If you find a match in the Troubleshooting Print Quality Pages look in the Solutions column for the action to take to resolve the problem If the problem persists go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support 218 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Copy and Scan Problems Symptoms Solutions Print quality problems when making a copy or Determine if the problem is the document glass CVT glass or the printer by making a copy using the document glass and the document feeder e If you observe the print quality problem in the copies made from both sources go to Troubleshooting Print Quality Problems in the Printer on page 218 If you observe the print quality problem in one copy the problem is with the document glass or the document feeder CVT glass Use one of the following solutions to resolve the problem Lines or streaks present in copies only made There is debris on the CVT glass When scanning the paper from from the document feeder the document feeder passes over the debris on the CVT glass resulting in lines and streaks Clean all glass surfaces with a lint free cloth Spots present in copies taken from the When scanning the debris creates a spot on the image document glass The reverse side o
125. f the original is showing on Turn on Background Suppression the copy or scan Image is too light or too dark If copying use the Image Quality settings to lighten darken or adjust contrast If scanning use the Advanced Settings tab to lighten darken or adjust contrast Colors are inaccurate If copying use the Image Quality settings to adjust color balance If scanning confirm that the correct Original Type is set If the problem persists go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support ColorQube 8700 8900 Color Multifunction Printer 219 User Guide Troubleshooting Fax Problems This section includes Problems Sending areb cscereemereersee eerie re ertrtr rerrenran A tern ecrers E 220 Problems RECEIVING FOXES rnn octane arieentnniaae pane ane gee N me cues 222 Note If you cannot send and receive faxes ensure that you are connected to an approved analog telephone line The fax cannot send or receive when connected directly to a digital telephone line without the use of an analog filter It can also require you to set the fax starting rate to Forced 4800 bps For details see Selecting the Starting Rate on page 139 Problems Sending Faxes Symptoms Probable Causes Solutions The document is not feeding The document is too thick too thin or Use the document glass properly through th
126. f the paper Do not load paper past the fill line The paper guides are not correctly adjusted Adjust the paper guides in the tray to match the size of the paper to the paper size The tray contains warped or wrinkled paper Remove the paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wrong size thickness or Use only Xerox approved paper For details see Supported Paper on type page 42 ColorQube 8700 8900 Color Multifunction Printer 209 User Guide Troubleshooting Probable Causes Solutions The label sheet is facing the wrong way in the Load label sheets according to the instructions from the tray or labels have been removed from the manufacturer sheet Print only on one side of the sheet of labels Use full sheet labels only Load labels face down in Tray 1 Load labels face up in any 525 sheet paper tray Envelopes are loaded incorrectly in the paper Load the envelopes in the paper tray short edge feed with the flaps tray closed For details see Envelopes in Printing on Special Paper on page 56 Jams in the Document Feeder Probable Causes Solutions Using paper of the wrong size thickness or Use only Xerox approved paper For details see Supported Paper on type page 42 Making 2 sided copies using hole punched Make 1 sided copies when using hole punched paper
127. field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the name of the document The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List For Folder do one of the following 3 Select Public Click OK 5 Verify that the paper is the correct size type and weight If not change the paper settings Note You can select the paper for your print job using Select By Tray 6 Select an option for 2 sided printing 80 ColorQube 8700 8900 Color Multifunction Printer User Guide 10 11 Printing If your printer has a finisher installed select a stapling option The image next to Stapling displays the staple position Select a print quality mode Click OK or Print To print the job select it from the job list on the printer control panel Press OK After the job is saved you can print it as needed For details see Printing from Saved Jobs on page 83 Sending a Private Saved Job 1 2 On the Paper Output tab from the Job Type list select Saved Job In the Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the n
128. g Color or Black and White Copies If the original document contains color you can create color or black and white copies To select the output color 1 2 3 Press the Services Home button then touch ID Card Copy Touch the ID Card Copy tab Under Output Color select an option Auto Detect detects the color content in the original document If the original is a color document the printer makes copies in full color If the original is a black and white document the printer makes copies in black only Black amp White copies in black and white only Colors in the original are converted to shades of gray Reducing or Enlarging the Image You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 To reduce or enlarge the image 1 2 3 Press the Services Home button then touch ID Card Copy Touch the ID Card Copy tab Under Reduce Enlarge touch an option To reduce or enlarge the percentage incrementally touch Plus or Minus Toreduce or enlarge the percentage using the alphanumeric keypad to type a specific value touch the current displayed value Touse a preset value touch the corresponding button Touch More for additional options To reduce or enlarge proportionally touch Proportional e To reduce or enlarge the percentage incrementally touch Plus or Minus e To reduce or enlarge the percentage using the alphanumeric k
129. ge rotating the second side Touch Original Type then select an option Note The photo and text options allow you to specify the type of original such as printed photocopied photograph inkjet or solid ink Touch File Name type a name for the scan file then touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Selecting Advanced Settings Advanced settings allow you to control image options image enhancements scan resolution file size and updating of templates To select advanced settings 1 Press the Services Home button then touch Workflow Scanning 2 Touch the Advanced Settings tab 3 To adjust brightness sharpness and saturation a Touch Image Options b On the Image Options screen adjust the sliders as needed e _ Lighten Darken lightens or darkens the image e Sharpness sharpens or softens the image e Saturation makes the image colors more vivid or pastel c Touch OK 4 To suppress background variation a Touch Image Enhancement b Under Background Suppression touch Auto Suppression c Touch OK 5 To adjust the contrast a Touch Image Enhancement b Onthe Image Enhancement screen select an option e Auto Contrast allows the printer to set the contrast automatically e Manual Contrast allows you to adjust the contrast manually Move the Manual Contrast slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change th
130. gs on page 120 7 Press the green Start button Note To pause the job press the Stop button On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely If you do not make a selection within 60 seconds the job automatically resumes 112 ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Document Glass e Lift the document feeder cover and place the first page face down in the upper left corner of the document glass e Align the originals to the matching paper size printed on the edge of the glass e The document glass accepts paper sizes up to 297 x 432 mm 11 7 x17 in e The document glass automatically detects standard paper sizes Document Feeder e Insert originals face up with page one on top e The confirmation indicator illuminates when you load the originals correctly e Adjust the paper guides so they fit against the originals e The document feeder accepts paper weights 38 128 g m for 1 sided pages and 50 128 g m for 2 sided pages e The document feeder accepts paper sizes from 85x125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x17 in for 1 sided pages and 110 x 125 4 3 x 4 9 in through 297 x 432 mm 11 7x17 in for 2 sided pages e The maximum feeder capacity is approximately 110 sheets of 80 g m paper e The document feeder automatically detects standard paper sizes ffs 7 Z3 EZ
131. handling and loading techniques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Remove transparencies from the output tray immediately after printing Adjust the paper guides in all trays after inserting the paper A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading the trays select the correct paper type and size on the control panel When printing select the correct type and size in the print driver Store paper in a dry location Use only Xerox paper and transparencies designed for the printer Avoid the following Polyester coated paper that is designed specially for inkjet printers Highly glossy or coated paper Paper that is folded wrinkled or excessively curled Fanning transparencies before loading in the paper tray Loading more than one type size or weight of paper in a tray at the same time Loading hole punched paper or paper with folded corners or staples in the document feeder Overfilling the paper trays Allowing the output tray to overfill Allowing the output tray to fill with more than a few transparencies Refer to the control panel Paper and Media Information Pages for information on supported paper or see Supported Paper on page 42 208 ColorQube 87
132. he Enter Fax Number field To add the recipient to the address book touch Create New Contact To add the new recipient information to an existing address book contact touch Add to Existing Contact To add name and company information for the new entry to the right of the contact field touch the i button a Enter a name into the First Name Last Name or Company field then touch OK Note The first entry into one of the fields becomes the display name for the contact information b Enter names into the remaining fields then touch OK after each entry c At the Additional Contact Information page touch OK To add an email contact for the recipient touch the field to the right of the email icon a Touch Enter Email Address b Enter a valid email address c Touch OK To enter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field Touch Enter Internet Fax Number use the alphanumeric keypad to enter the number then touch OK To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK Editing an Individual Address Book Entry Ges eS a sm 10 156 Press the Services Home button then touch Email Touch Address Book Under Names touch a contact name Touch Details To change the display name of the contact touch the i bu
133. he Job Submission page appears Type the name of the file in the File Name field or click Browse to select the file from a local network or remote location Under Printing select the desired options for the job Click Submit Job to print the document Note To ensure that the job was sent to the queue wait for the job submission confirmation message to appear before you close this page ColorQube 8700 8900 Color Multifunction Printer User Guide Copying This chapter includes DE COPYN eNA a E a a E E R e Seleting Copy IS ras osc E NE nasneiuanaes ColorQube 8700 8900 Color Multifunction Printer 85 User Guide Copying Basic Copying 1 Toclear previous settings press the yellow Clear All button on the control panel 2 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder 3 Press the Services Home button then touch Copy 4 Use the alphanumeric keypad on the control panel to enter the number of copies The number of copies appears in the upper right corner of the touch screen Note To correct the number of copies entered using the alphanumeric keypad press the C button then re enter the number
134. he finisher transport left door pull out the handle 2 3 Close the finisher transport left door 206 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Clearing Jams in the Finisher Output Tray 1 Remove the jammed paper 2 If another jam appears on the control panel clear that jam 3 If the jam message has not cleared open and close the top left side door to clear the error Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one area clean that area of the paper path To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed The following can cause paper jams e Selecting the incorrect paper type in the print driver e Using damaged paper e Using unsupported paper e Loading paper incorrectly e Overfilling the tray e Adjusting the paper guides improperly ColorQube 8700 8900 Color Multifunction Printer 207 User Guide Troubleshooting Most jams can be prevented by following a simple set of rules Use only supported paper For details see Supported Paper on page 42 Follow proper paper
135. he image on the page Margin Shift allows you to specify the position of the image To specify the amount of shift for Side 1 touch the Up Down and Left Right arrows To specify the amount of shift for Side 2 touch the Up Down and Left Right arrows or select Mirror Side 1 Note You can use preset values that were previously saved by the system administrator Touch Presets in the lower left corner of the screen and select a preset from the drop down menu 4 Touch OK 96 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Erasing the Edges of Copies You can erase content from the edges of your copies by specifying the amount to erase on the right left top and bottom edges To erase edges on copies 1 2 3 Press the Services Home button then touch Copy Touch the Layout Adjustment tab then touch Edge Erase On the Edge Erase screen select an option All Edges erases all four edges by the same amount To specify the amount to erase from the edge touch the All Edges arrows Individual Edges specifies different amounts for the edges To specify the amount to erase from each edge touch Side 1 then touch the Left Right Top and Bottom arrows To specify the amount to erase from each edge touch Side 2 then touch the Left Right Top and Bottom arrows or touch Mirror Side 1 Note You can use preset values that were previously saved by the system administrator Touch Presets in the low
136. he job then can be bound on the short edge of the pages e Job Settings displays the attributes of the paper for the remainder of the job Notes e Add Exceptions is not available when Page Layout is set to Booklet Layout e Some combinations of 2 sided printing with certain paper types and sizes can produce unexpected results ColorQube 8700 8900 Color Multifunction Printer 75 User Guide Printing Scaling You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 The default setting is 100 In Windows the Scale Options are located in the print driver on the Paper Output tab in the Paper field Click the arrow at the right side of the Paper field and select Other Size to access the Scale Options e No Scaling does not increase or decrease the size of the image from the original e Automatic Scaling changes the print from one standard paper size to another standard paper size The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field e Manual Scaling changes the output print size by the percentage entered into the field under the graphic to the right of the Scale Options Printing Watermarks A watermark is special purpose text that can be printed across one or more pages For example you can add a word like Copy Draft or Confidential as a watermark instead of stamping it on a document before dist
137. ifunction printers personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox ENERGY STAR equipment is preset at the factory to switch to Energy Saver Mode 1 after two minutes and to Energy Saver Mode 2 after thirty minutes from the last copy or print For details see Setting Energy Saver Mode on page 35 ColorQube 8700 8900 Color Multifunction Printer 233 User Guide Specifications Performance Specifications Printing Resolution Maximum Resolution 2400 FinePoint Print Speed Print Mode Print Speed in ppm 1 sided 2 sided Fast Color 44 31 Standard 30 25 Enhanced 19 18 High Resolution Photo 6 6 PCL 400 x 600 Mode 20 18 PCL 600 x 600 Mode 11 11 234 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information This appendix includes Basie tZeray Ul fo Lite qc preteeseerrtrris even tee eeerere mente ceerereretvrery A acarvin rveeera rere tenton yrertra eiererer tstertraperin arte 236 Regulatory Information for 2 4 GHz Wireless Network ACOptel sscssscsssssssesssesssecssscestessnecsnessseesseesees 240 COPY REGUIU Serer orte enn sear eee eens 241 Fax RegUlaN o 9 cpeeeremnen eter rien nen arr eee verte on tener a ee ee ee ne ee ee ce ee 244 MaterdlSarety DaraS SU aeee e arar raea irotan araar AE AEA 248 ColorQube 8700 8900 C
138. ime Building a Fax Job For details see Building a Fax Job on page 142 ColorQube 8700 8900 Color Multifunction Printer 147 User Guide Faxing Sending an Internet Fax If an SMTP email server is connected to the network a document can be sent to an email address This feature eliminates the need for a dedicated telephone line and the associated service costs When sending an Internet Fax the document is scanned and sent to an email address To send an Internet fax 1 Load the original on the document glass or in the document feeder 2 Touch the Services Home button then touch Internet Fax 3 Address the fax a Touch New Recipient b Touch the Down arrow then select To or Cc from the menu c Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address d Touch Add e Use the touch screen keyboard to type additional email addresses f When you are finished touch Close 4 To add a subject line a Touch Subject then use the touch screen keyboard to type the desired text Note To modify the default subject that appears touch X to clear the field b Touch OK 5 Adjust the Internet fax options as needed a Touch Output Color and select from the drop down menu e Auto Detect e Black amp White e Grayscale e Color b Touch 2 sided Scanning and select from the drop down menu e 1 Sided e 2 Sided e 2 Sided Rotate Side 2 c Touch Original Type and selec
139. in the paper document feeder Use the document glass Using wrinkled or folded paper Use the document glass The documents loaded in the document Place fewer documents in the document feeder feeder exceed the maximum capacity allowed The document feeder width guides are not Adjust the paper guides so that they fit against the originals adjusted to fit the width of the document Paper Jam Message Stays On Probable Causes Solutions Some paper remains jammed in the printer Recheck the media path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer Close any door that is open 210 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting 2 Sided Printing Jams Probable Causes Solutions Using paper of the wrong size thickness or e Use only Xerox approved paper For details see Supported Paper type on page 42 e Donot use envelopes labels reloaded paper or paper heavier than 122 g m for automatic 2 sided printing Paper type is set incorrectly in the print driver The following types of paper can be used for automatic 2 sided printing e Plain e Recycled e Bond e Letterhead e Pre Printed Ensure that the paper type is set correctly in the driver and the paper is loaded in the correct tray For details see Supported Paper Sizes and Weights for Automatic 2 Sided Printing on page 46 Paper is loaded in the wr
140. ing the 1800 Sheet High Capacity Feeder seerssssrissecnanenarener riinan ani 51 Loading Paper in the 1800 Sheet High Capacity Feeder ou csssssnssscnnsscsnscccnesccsseecssscesneecssseecenceeaseesssseennes 54 Loading Paper in Tray 1 Tray 1 supports the widest variety of paper types It is intended for small quantity jobs and jobs using special media The tray extension provides support for larger paper 1 2 3 Open Tray 1 by rotating it outward ColorQube 8700 8900 Color Multifunction Printer 47 User Guide Paper and Media 4 Insert the paper with the short edge first Notes e Load the printed sheet into the tray with the printed side face down e Load hole punched paper with the holes toward the back e Donot load paper above the maximum fill line Overfilling the tray can cause the printer to jam 5 Adjust the width guides until they touch the edges of the paper 6 Verify that the paper is the correct size type and weight If not change the paper settings 7 On the printer touch screen touch Confirm 48 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media Loading Paper in a 525 Sheet Feeder 1 Pull out the tray until it stops 2 Move the length and width guides out a Pinch the guide lever on each guide b Slide the guides outward until they stop c Release the levers 3
141. ingle pages Remove any staples and paper clips from the pages and place them face up in the document feeder Press the Services Home button then touch the appropriate fax Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Save Note One or more dialing pauses can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Favorites allows you to access selected favorite individual or group contacts from the address book Address Book allows you to access the printer address book On the Fax tab adjust the available fax options as needed Adjust additional fax options as needed For details see Selecting Fax Options on page 136 Selecting Server Fax Options on page 145 or Selecting Internet Fax Options on page 150 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Document Glass e Lift the document feeder cover and place the first page face down in the upper left corner of the d
142. it appears in the window below the selection fields e Color Correction provides a list of commercial press spot color CIE and gray image simulations from which you can select to match your document color e Color Adjustments provides a set of six sliders for adjusting the individual components of the selected colors Use the sliders to adjust the lightness contrast saturation cyan magenta and yellow components of the color Printing Cover Pages A cover page is the first or last page of a document You can select paper sources for the cover pages that are different from the source used for the body of a document For example you can use your company letterhead for the first page of a document You can also use heavyweight paper for the first and last pages of a report You can use any applicable paper tray as the source for printing cover pages Select one of these options for printing cover pages e No Covers does not print cover pages No cover pages are added to the document e Front Only prints the first page on paper from the specified tray e Back Only prints the back page on paper from the specified tray e Front and Back Same prints the front and back cover pages from the same tray e Front and Back Different prints the front and back cover pages from different trays After making a selection for printing the cover pages you can select the paper for the front and back covers by size color or type You can also use blan
143. k Cover Sheet then from the Cover Sheet Options list select Print a Cover Sheet 7 On the Cover Sheet information tab type notes that you want to appear on the cover sheet 8 On the Options tab select the options for this fax 9 Click OK 10 In the Printer Properties window click OK 11 Inthe Print window click OK 12 To confirm the recipients click OK 154 ColorQube 8700 8900 Color Multifunction Printer User Guide Using the Address Book This section includes e Adding an Individual Entry to the Device Address Book sssssscconsscssssecsescsnsessessccensscrsseecnsecenseesssecesneeeese 155 Editing an Individual Address Book Bity scsicsicscaccnssaiocnucnenemuandcanianiioesannannianceenaen 156 e Editing or Deleting Favorites in the Device Address Book csssssssssssssssssessnessseesssessessssssassssssesseesscesseesssees 157 Adding an Individual Entry to the Device Address Book The Device Address Book can contain up to 5000 contacts If the Add button is unavailable the address book has reached its limit Before you can use this feature the system administrator must enable Create Edit Contact from Touch Screen for All Users To add a recipient to the Device Address Book 1 Press the Services Home button then touch Email 2 Touch New Recipient 3 Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address 4 At the end of the address fi
144. k or pre printed paper and you can print side one side two or both sides of the cover pages 74 ColorQube 8700 8900 Color Multifunction Printer User Guide Printing Printing Insert Pages You can add blank or pre printed insert pages before page one of each document or after designated pages within a document Adding an insert after designated pages within a document separates sections or acts as a marker or placeholder Make sure that you specify the paper to use for the insert pages e Insert Options provides the options to place an insert After Page X where X is the specified page or Before Page 1 e Insert Quantity specifies the number of pages to insert at each location e Page s specifies a page or a range of pages after which you want an insert added Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to add inserts after pages 1 6 9 10 and 11 type 1 6 9 11 e Paper displays the default size color and type of paper selected in Use Job Settings for the insert pages Use the down arrow to the right of the Paper field to select a different paper by size color or type e Job Settings displays the attributes of the paper selected for the print job without the inserts Note Add Inserts is not available when Page Layout is set to Booklet Layout Printing Exception Pages Exception pages have different settings from the rest of the pages in the job You
145. ks or registered trademarks of McAfee Inc in the United States and other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Document version 1 3 January 2014 Contents 1 Safety 9 El ctrical Safety sisssccssscccsstuesstesdjechatsonstSsasecossasatavssosadeuesedecbbdsctdiecuscdusetdoedosedseSedbhlas tite etasebesbiossdedssenilehanchdsboviebeaetlinleders 10 General Guidelines cescesssesssessesssssecssessssesesssessecssessucsnsesscsascsucesscssessscsaecsscsscesscsascsncssscssecsscsaecsseanceaseesecsaes 10 Power Cordons re ERANA REE E ORCUN ETA NENEN A R NNER 11 Telephone Line Cordis iiiter ioaii teie aos siia e oA ES KEKEE EEEE EE ECE EEE EE i 11 Operational Safety ssnsti eeose e NEEE iE EEEE sean necro 12 Ozone RELCOSE niitan arai E E AE AA EANAN Ea 12 Printer LOGE OM s secsceasdecesscsdascsssheds eener asrbe era re i Ee NE e e S Se SEEE AAEE ETER EEE Re 12 Operational GUdeliNeS sristi iia i 13 Printer SUPPE Se isirereti erea A AE A AEREE EE EAE RER EER 13 Maintenance Safety rssnanerssriini ii A E ONR TRAN R RSRK 14 Printer SYMBOIS simrer ee i en E E Ei eE E RE i dapa oe e anaa EE EE E EE EK Ti 15 Environmental Health and Safety Contact INFOrmation esssssssssssssssssesseecseessecsseccssecsscssscesseesseesseees 16 2 Features 17 Parts OF the Pinter ameisaidia ians EREEREER EA ENEE 18 Lef
146. la twanemeniie 82 Printing on Both Sides of the Paper Paper Types for Automatic 2 Sided Printing The printer can automatically print a 2 sided document on supported paper Before printing a 2 sided document verify that the paper type and weight are supported Paper weights from 60 g m through 122 g m can be used for automatic 2 sided printing For details see Supported Paper Types and Weights for Automatic 2 Sided Printing on page 45 Printing a 2 Sided Document Options for Automatic 2 Sided Printing are specified in the print driver The print driver uses the settings for portrait or landscape orientation from the application for printing the document ColorQube 8700 8900 Color Multifunction Printer 71 User Guide Printing 2 Sided Page Layout Options You can specify the page layout for 2 sided printing which determines how the printed pages turn These settings override the application page orientation settings Portrait Landscape Portrait Portrait Landscape Landscape 2 Sided Print 2 Sided Print Flip on Short 2 Sided Print 2 Sided Print Flip on Short Edge Edge Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document size paper type and paper color you specify You can also select a specific tray loaded with the desired paper Printing Multiple Pages to a Single Sheet N Up When printing a multiple
147. le to a correctly configured network port on a hub or router 3 Turnon the printer Note For details see the System Administrator Guide for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs Connecting to a Telephone Line 1 Ensure that the printer is turned off 2 Connect a standard RJ11 cable No 26 American Wire Gauge AWG or larger to the Line port on the back of the printer 3 Connect the other end of the RJ11 cable to an operating telephone line 4 Enable and configure the Fax functions For details see Selecting Fax Options on page 136 Selecting Server Fax Options on page 145 or Selecting Internet Fax Options on page 150 32 ColorQube 8700 8900 Color Multifunction Printer User Guide Installation and Setup Turning On the Printer The power switch is on the back of the printer above the power cord Ensure that all of the other cables are connected then turn on the printer Initial Printer Setup Ensure that the printer is set up before installing the printer software Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection If the printer has not been turned on and configured previously see the System Administrator Guide for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e Color
148. lepermitted product is compatible with all Telecom network services Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility for difficulties that arise in such circumstances Immediately disconnect this equipment should it become physically damaged then arrange for its disposal or repair This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING No 111 or other calls can be made from this device during a mains power failure This equipment may not
149. lorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs Other Drivers The Xerox Global Print Driver works with any printer on your network including printers made by other manufacturers It configures itself for your printer upon installation The Xerox Mobile Express Driver works with any printer available to your computer that supports standard PostScript It configures itself for the printer you select every time you print If you travel frequently to the same sites you can save your favorite printers in that location and the print driver saves your settings These drivers are available for download for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700drivers e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900drivers ColorQube 8700 8900 Color Multifunction Printer 39 User Guide Installation and Setup Managing Jobs Managing Jobs at the Control Panel From the control panel Job Status you can view lists of active jobs secure jobs or completed jobs You can delete print or view job progress or job details for a selected job From the Print From menu you can view lists of saved jobs jobs stored on a USB Flash drive or jobs stored in printer folders You can select and print jobs from any of the lists See also Held Print Jobs on page 82 Secure Print on page 78 Saved Job on page 80 Sample Set on page 79 Delay Print on page 80 Print
150. lows you to insert characters such as a dial pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close Note One or more dialing pauses can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Favorites allows you to access selected favorite individual or group contacts from the address book Address Book allows you to select fax numbers from your Address Book Touch the Down arrow then select Individual or Group from the drop down menu Touch the Up or Down arrows to scroll through the list touch the desired contact then select Add to Recipients from the drop down menu Select and add more contacts or touch Close To include a cover sheet a Touch Cover Sheet gt On b Touch the To field use the touch screen keyboard to type the name of the recipient then touch Save c Touch the From field use the touch screen keyboard to type the name of the sender then touch Save d To add a comment do one of the following e Touch an existing comment then touch Save e Touch an lt Available gt comment touch Edit use the touch screen keyboard to type the text then touch Save Notes e To delete an existing comment touch the comment then touch Clear Touch Clear to confirm the action e To edit an existing comment touch the comment then touch Edi
151. ltifunction Printer User Guide 3 Maintenance Remove the waste tray from the printer A WARNING The waste tray can be hot handle it carefully 4 5 Empty the waste tray in a waste container Twist the waste tray slightly to dislodge the waste ink The ink is non toxic and can be discarded as normal office waste Place the tray in a plastic bag for storage SS Close the front door ColorQube 8700 8900 Color Multifunction Printer 185 User Guide Maintenance Turning Off the Printer 1 Turn off the printer using the power switch on the back of the printer 2 Within 60 seconds after turning off the printer on the printer control panel select Power Off to Move 3 Wait for the printer to complete the cool down period for the ink to solidify The printer fans shut down when the printer is cool enough to move 4 After the cool down cycle is complete unplug the printer A CAUTION Do not unplug the printer until the cooling sequence completes and the printer turns off Packing the Printer for Shipment Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit Additional instructions for repacking the printer are provided in the Repackaging Kit To uninstall options reverse the steps in the installation instructions If you do not have all the original packaging or are unable to repackage the printer contact your local X
152. ly is set to Auto Select To add transparency separators 1 2 3 102 Press the Services Home button then touch Copy Touch the Output Format tab then touch Transparency Separators gt On Under Separator Supply touch the tray containing the paper to use for the separators If the tray containing the separator paper is not displayed touch More touch the desired tray then touch OK Under Transparency Supply touch the tray containing the transparencies If the tray containing the transparencies is not displayed touch More touch the desired tray then touch OK Touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Printing Multiple Pages Per Side You can copy a single page and have it print multiple times onto one or both sides of the paper The printer reduces the pages proportionally to fit To print multiple original pages on a side 1 2 3 Press the Services Home button then touch Copy Touch the Output Format tab then touch Page Layout gt Pages per Side Touch the number of original pages for each side of the paper To specify a different number a Touch Specify Rows amp Columns b Touch the Rows arrows to change the number of rows c Touch the Columns arrows to change the number of columns d Select the Rotate check box to rotate the page Note The right side of the screen contains a diagram of the image layout Touch Original Orientation then Portrait Original
153. m the envelopes before loading them into the tray by setting a heavy book on top of them 56 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media e Inthe print driver software select Envelope as the paper type e Donot use padded envelopes Use envelopes that lie flat on a surface e Do not use envelopes with heat activated glue e Do not use envelopes with press and seal flaps e Do not use envelopes with windows metal clasps side seams or adhesives with release strips e Use envelopes with diagonal seams not side seams ZNI Oi lt SO Loading Envelopes in Tray 1 1 Open Tray 1 by rotating it outward 2 ColorQube 8700 8900 Color Multifunction Printer 57 User Guide Paper and Media 3 Insert up to 10 envelopes in the tray align the stack then adjust the guides until they are touching the edges of the stack Loadside flap envelopes with the flaps closed flaps up and flaps toward the front of the printer Load end flap envelopes with the flaps closed flaps up and flaps on the leading edge going into the printer 4 At the control panel select the envelope size from the paper size list 5 Verify that type is set to Envelope then touch Confirm 58 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media Loading Envelopes in a 525 Sheet Fe
154. mages printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To change this setting 1 Press the Services Home button then touch ID Card Copy 2 Touch the Image Quality tab 3 Under Background Suppression touch Auto Suppression ColorQube 8700 8900 Color Multifunction Printer 107 User Guide Copying Advanced Copying This section includes Wld We cig IO Dinn ren ire tert vee emer tier fon eter eet s A E Aor Reet rrr rere rer ereit 108 Pai nee Sy eer xs eee apart anes S 109 SNI CODY SE i Ye keteeneereteereepteeesrerer E E T 109 Retrieving Saved Copy Settings ener nner aoe en EEA A 109 Building a Copy Job Use this feature to produce complex copy jobs that include a variety of originals requiring different copy settings Each segment of the job can have different copy settings Once all the segments are programmed scanned and temporarily stored in the printer the copy job prints To build a copy job with multiple segments 1 2 108 Press the Services Home button then touch Copy Program and scan the first segment Load the originals for the first segment Select the required settings such as layout adjustments image quality and options Touch the Job Assembly tab then touch Build Job gt On Touch Options Select or clear the Display this window between segments check box Select o
155. mance use the printer at the elevations specified in Elevation on page 232 12 ColorQube 8700 8900 Color Multifunction Printer User Guide Safety Operational Guidelines Do not remove the paper source tray that you selected in either the print driver or control panel while the printer is printing Do not open the doors when the printer is printing Do not move the printer when it is printing Keep hands hair neckties and so on away from the exit and feed rollers Covers which require tools for removal protect the hazard areas within the printer Do not remove the protective covers Printer Supplies Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all supplies in accordance with the instructions given on the package or container Keep all supplies away from the reach of children Never burn supplies When handling supplies avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble supplies which can increase the risk of skin or eye contact ColorQube 8700 8900 Color Multifunction Printer 13 User Guide Safety Maintenance Safety e Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer e Donot use aerosol cleaners Clean
156. ment feeder To set up book copying 1 Press the Services Home button then touch Copy 2 Touch the Layout Adjustment tab then touch Book Copying 3 On the Book Copying screen select an option Off copies both pages of an open book as one image on a single sheet of paper Both Pages copies the left and the right pages of an open book onto two sheets of paper If Binding Edge Erase is required touch the arrows to erase up to 50 8 mm 2 in Left Page Only copies only the left page of an open book on a single sheet of paper If Binding Edge Erase is required touch the arrows to erase up to 25 4 mm 1 in Right Page Only to copy only the right page of an open book on a single sheet of paper If Binding Edge Erase is required touch the arrows to erase up to 25 4 mm 1 in 4 Touch OK Shifting the Image You can change the placement of an image on the copy page This is useful if the image is smaller than the page size Originals must be positioned as follows for image shift to work correctly e Document Feeder Position originals face up long edge entering the feeder first e Document Glass Position originals face down in the back left corner of the document glass long edge to the left To change the placement of the image 1 Press the Services Home button then touch Copy 2 Touch the Layout Adjustment tab then touch Image Shift 3 On the Image Shift screen select an option Auto Center centers t
157. mpened cloth to clean the outside of the document feeder output trays paper trays and outside areas of your printer ColorQube 8700 8900 Color Multifunction Printer 161 User Guide Maintenance Cleaning the Document Glass and Document Cover To ensure optimum scan and copy quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfer from the glass while scanning documents To clean the document glass and document cover 1 Use a lint free cloth lightly dampened with Xerox Lens mirror Cleaner or another suitable non abrasive glass cleaner Clean the document glass and the CVT glass to its left 2 Use a lint free cloth and Xerox Cleaning Fluid or Xerox Film Remover to clean the underside of the document cover and the document feeder 162 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Cleaning the Paper Release Blade Cleaning the paper release blade removes ink residue which can cause streaks smears and other marks on the printed page To clean the paper release blade 1 Open the top left side door 2 Lift the exit guide handle and hold it up while completing the next step 3 Torotate the paper guide to its raised position lift the green handle 4 Release the exit guide WW EEEN DEE
158. n enanenamce 117 When using this feature the images you scan are sent to a file repository on a network server The system administrator configures the file repository settings Using CentreWare Internet Services you can add your own scan destinations to templates Scanning to a Predefined Network File Repository To scan an image and send it to a predefined network file repository 1 Load the original on the document glass or in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Workflow Scanning tab Touch the Down arrow then select All Templates from the drop down menu From the list select the template that the system administrator created The template defines the scan settings as well as the destination of the image OV 2 we S 6 To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 120 7 Press the green Start button Adding a Scan Destination 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Click the Scan tab In the Display area select Templates Under Template Operations click Create New Template Se IS In the New Distribution Template area under Add Destination to Template click Enter a Scan Destination Click the Friendly Name field then create a name for the template Under Protocol selec
159. n option e Auto Detect allows the printer to determine the size of the original e Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size e Custom Scan Area allows you to specify the height and width of the area to scan Touch the Height Y and Width X arrows to specify the area e Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job c Touch OK 122 ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning 5 To specify the amount to erase from the edges of your image a b C Touch Edge Erase On the Edge Erase screen select an option e All Edges erases all four edges by the same amount Touch the All Edges arrows to specify the amount to erase from the edges e Individual Edges specifies different amounts for the edges Touch Side 1 then use the arrows to specify the amount to erase from each edge Touch Side 2 then use the arrows to specify the amount to erase from each edge or touch Mirror Side 1 Touch OK 6 To manage how the scanner treats blank pages a b Touch Blank Page Management Select an option e Include Blank Pages includes scanned pages that are blank e Remove Blank Pages omits scanned pages that are blank Touch OK Selecting Filing Options Filing Options provide additional s
160. nal size 1 2 3 146 Press the Services Home button then touch Server Fax Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect allows the printer to determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Mixed Size Originals allows you to scan standard size originals of varying sizes Use the diagram on the screen to determine which original sizes can be mixed in the same job Touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Sending a Delayed Fax You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before using this feature set the printer to the current time To specify the time to send your fax 1 Press the Services Home button then touch Server Fax 2 Touch the Fax Options tab then touch Delay Send 3 Touch Specified Time a Touch the Hour field then touch the arrows to set a number b Touch the Minute field then touch the arrows to set a number c If your printer is set to display the 12 hour clock touch AM or PM 4 Touch OK The fax is sent at the specified t
161. nce au E ANENE 153 Building FaN JoDserssinon ana T Tore 153 Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 2 3 Touch the Services Home button then touch Internet Fax Touch the Advanced Settings tab then touch Image Options On the Image Options screen adjust the sliders as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 2 3 4 150 Touch the Services Home button then touch Internet Fax Touch the Advanced Settings tab then touch Image Enhancement Under Background Suppression touch Auto Suppression Touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Enhancement 3 On the Image Enhancement screen adjust the contrast Manual Contrast allows you to adjust the contrast manually
162. nd are instructed to do so Turn off the printer when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water e The printer emits smoke or the surface is unusually hot e The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative 10 ColorQube 8700 8900 Color Multifunction Printer User Guide Safety Power Cord Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal WARNING Avoid the potential of electrical shock by ensuring that the printer is grounded properly Electrical products can be hazardous if misused Only use an extension cord or power strip designed t
163. ne of the recipient The fax feature is not installed or is not Ensure that the fax feature is installed enabled and enabled Server fax is enabled Ensure that server fax is disabled An access number is required to If the printer is connected to a PBX connect to an outside line system it could be necessary to enter a number to access the outside telephone line The fax number needs a pause To insert a pause press the Dial Pause between the prefix for an outside line button A comma appears in the and the telephone number corresponding location If the problem persists go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support ColorQube 8700 8900 Color Multifunction Printer 221 User Guide Troubleshooting Problems Receiving Faxes Symptoms Probable Causes The fax received by the recipient There is a problem with the telephone connection or with the fax machine of the sender The sender loaded the pages incorrectly The printer answers the call but The memory is full does not print the fax The received fax size is reduced The paper supply in the printer does in size not match the document size sent Faxes are not received The printer is set to receive faxes automatically manually The memory is full The telephone line is connected incorrectly There is a problem with the fax
164. ng a Fax for Local or Remote Polling Turn on Secure or Non Secure Local Polling to make fax documents stored on one printer available for remote polling by other printers When Secure Local Polling is on you create a list of fax numbers that are allowed to access the stored faxes on the printer To store a fax 1 2 3 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Local Polling Under Store for Local Polling touch one of the following options Non Secure Polling scans your originals and stores them as documents Anyone with this fax number can access the documents Secure Polling scans your originals and stores them as documents You specify the fax numbers that can access the documents For secure polling touch one or more of the following to add fax numbers to the access list Fax Number field allows you to enter a fax number manually Use the alphanumeric keyboard to enter the number and touch Add Address Book allows you to add individual stored fax numbers to the list Select a fax number and select Add to Recipients from the drop down menu Touch Close The Allow all Address Book fax numbers access check box adds all stored fax numbers to the list Note To modify existing entries in the access list touch the entry then select Edit Remove or Remove All from the drop down menu Touch Save Printing or Deleting Secure Faxes 1 2 3 Press the Se
165. nter is working properly and the print quality problem is an application print driver or print server problem Ifthe pages still have print quality problems the problem is in the printer 2 If the pages printed properly see Troubleshooting Print Quality Problems in the Application Print Driver or Print Server on page 217 3 If the pages still had print quality issues or did not print see Troubleshooting Print Quality Problems in the Printer on page 218 Troubleshooting Print Quality Problems in the Application Print Driver or Print Server If the printer is printing properly from the control panel but you still have print quality problems the application print driver or print server could be the cause To isolate the problem 1 Print a similar document from another application and look for the same print quality problems If the document has the same print quality problem it is probably a print driver or print server problem If the problem persists go to step 2 If the document printed without a print quality problem the application is probably the cause Restart your printer restart the application then print the document again If the problem persists go to step 5 For more information see Restarting the Printer on page 188 Check the print driver used for the print job Click Start gt Settings gt Printers and Faxes Right click on the name of the printer Select Properties from the drop down list
166. nts on the back side of the cover To rotate the image on side 2 by 180 degrees touch Rotate Side 2 e Print on Both Sides prints on both sides of the cover To rotate the image on Side 2 by 180 degrees touch Rotate Side 2 Front Only includes only a front cover Back Only includes only a back cover Under Paper Supply touch the desired tray Touch OK Specifying Chapter Start Pagination If you select 2 sided copies you can set each chapter to start on the front or back of the page If necessary the printer leaves one side of the paper blank so that the chapter starts on the specified side of the paper To set the start side of particular pages 1 2 1O OY Press the Services Home button then touch Copy Under Paper Supply touch the tray containing the paper for the body pages of the job Note If the paper supply is set to Auto Select Chapter Starts is unavailable Touch the Output Format tab then touch Special Pages gt Chapter Starts On the Chapter Starts screen touch the Page Number field then use the alphanumeric keypad to enter the page number Under Start Chapter select an option On Right Page specifies the front side of the paper On Left Page specifies the back side of the paper Touch Add That page is added to the list on the right side of the screen Repeat the three previous steps to set other pages Touch Close The page settings appear in the list on the right side of the screen
167. o handle the electrical current capacity of the printer Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electrician if necessary Do not place the printer in an area where people can step on the power cord Do not place objects on the power cord Do not plug or unplug the power cord while the power switch is in the On position If the power cord becomes frayed or worn replace it To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Telephone Line Cord WARNING To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord ColorQube 8700 8900 Color Multifunction Printer 11 User Guide Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Ozone Release This printer produces ozone during normal operation The amount of ozone produced is dependen
168. o see the status of a list of active jobs or completed jobs press the Job Status button e To see the status of the active jobs touch the Active Jobs tab e To see secure print jobs that are waiting for release touch the My Secure Jobs tab e To see the status of the last 20 completed jobs touch the Completed Jobs tab Viewing Alerts in CentreWare Internet Services See Accessing CentreWare Internet Services on page 26 to access the embedded Web server in the printer 1 In CentreWare Internet Services click Status gt Description amp Alerts The Description and Alerts page appears 2 To update the page click Refresh Viewing Error Messages on the Control Panel 1 Press the Machine Status button then touch the Active Messages tab 2 To view alist of the active messages touch the arrow then select an option from the list Faults and Alerts All active faults and alerts appear in the list of active messages Faults Only the active faults appear in the list of active messages Errors Only the active alerts appear in the list of active messages 3 To view alist of the last 20 printer faults touch Fault History Fault Code The fault code for the error that affected printer operation Date The date when the error occurred Time The time of the day when the error occurred Image Count The image count on the printer when the error occurred 4 Toreturn to the Services Home menu press the Services Home b
169. ocument glass e Align the originals to the matching paper size printed on the edge of the glass e The document glass accepts paper sizes up to 297 x 432 mm 11 7 x17 in e The document glass automatically detects standard paper sizes Document Feeder e Insert originals face up with page one on top e The confirmation indicator illuminates when you load the originals correctly e Adjust the paper guides so they fit against the originals e The document feeder accepts paper weights 38 128 g m for 1 sided pages and 50 128 g m for 2 sided pages e The document feeder accepts paper sizes from 85x125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7x17 in for 1 sided pages and 110 x 125 4 3 x 4 9 in through 297 x 432 mm 11 7x 17 in for 2 sided pages e The maximum feeder capacity is approximately 110 sheets of 80 g m paper e The document feeder automatically detects standard paper sizes ffs 7 Z3 EZ ColorQube 8700 8900 Color Multifunction Printer 133 User Guide Faxing Sending an Embedded Fax 134 Load the original document in the document feeder or on the document glass Press the Services Home button then touch Fax To address the fax touch one or more options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters al
170. ode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode 4 Click OK 5 Verify that the paper is the correct size type and weight If not change the paper settings Note You can select the paper for your print job using Select By Tray 6 Select an option for 2 sided printing 7 If your printer has a finisher installed select a stapling option The image next to Stapling displays the staple position 8 Select a print quality mode 9 Select an output destination 10 Click Apply then select another tab or click OK 78 ColorQube 8700 8900 Color Multifunction Printer User Guide Printing Releasing a Secure Print 1 At the control panel press the Job Status button 2 Touch the Secure Print tab 3 Touch the corresponding print job in the list then touch Release 4 Enter the passcode number that you assigned to the print job using the keypad 5 To start printing touch Release Job Sample Set The Sample Set job type allows you to print a sample copy of a multiple copy job and hold the remaining copies at the printer After you review the sample copy you can select the job name from the printer control panel to print the additional copies Sending a Sample Set Print Job 1 On the Paper Output tab from the Job Type list select Sample Set 2 Verify that the paper is the correct size type and weight If not change the paper settings Note You can select
171. of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this Xerox equipment please contact the appropriate service center for repair or warranty information Contact information is contained in the Machine Status menu on the printer and in the back of the Troubleshooting section of the User Guide If the equipment is causing harm to the telephone network the Telephone Company may request you to disconnect the equipment until the problem is resolved Only a Xerox service representative or an authorized Xerox Service provider are authorized to make repairs to the printer This applies at any time during or after the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what could disable alarm equipment consult your Telephone Company or a qualified installer ColorQube 8700 8900 Color Multifunction Printer 245 User Guide Regulatory Information Can
172. of the page next to the lock and key icon click Login Type the User ID in the space provided Type the password in the space provided eae eS Click Login Administrator Password The administrator password is required when accessing locked settings in CentreWare Internet Services or at the control panel Most printer models have a default configuration that restricts access to some settings Access is restricted for settings on the Properties tab in CentreWare Internet Services and settings on the Tools tab on the control panel touch screen Logging In as the System Administrator at the Control Panel 1 At the control panel press Log In Out 2 Type admin then touch Next 3 Type your password then touch Done Note The system administrator user name is admin and the default password is 1111 CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer It allows you to configure and administer the printer from a Web browser CentreWare Internet Services requires e ATCP IP connection between the printer and the network in Windows Macintosh UNIX or Linux environments e TCP IP and HTTP enabled in the printer e Anetwork connected computer with a Web browser that supports JavaScript For details see the Help in CentreWare Internet Services or the System Administrator Guide Accessing CentreWare Internet Services At yo
173. ollated if it is not already selected Selecting Uncollated Copies Uncollated copies print in the following order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 To select uncollated copies 1 Press the Services Home button then touch Copy If your printer has a finisher under Copy Output touch More 2 Under Collation touch Uncollated 3 Touch OK ColorQube 8700 8900 Color Multifunction Printer 91 User Guide Copying Image Quality Settings This section includes Me UL Rac D0 0 10E7 Type serso na vray non i eri rretaneeet E Mle pttmn irre rete t Adjusting Brightness Sharpness and Saturation sccsiccccsssscaccssssecasszzscbiencscossaizcnssasseasesanazensacenvadetaizsndasctasesanseanss e Automatically Suppressing Background Varidtion ssssscsssscssscssesesessesnecssscesnsecesseccnseeesscessneesseeeesaneesseeeesees Adus ngihe CONS scars corse cee ese eenre rte ety erated eke Giese meee cnet UV NN ENE aspen ra e Adjusting the Color Balance sc eccios cntenacansdenncdansenduemh NE canes Specifying the Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created To specify the original type 1 Press the Services Home button then touch Copy 2 Touch the Image Quality tab then touch Original Type 3 On the Original Type screen select the appropriate settings Onthe left side of the screen touch
174. olor Multifunction Printer 235 User Guide Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this printer in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e _Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult th
175. olorQube 8700 Color Multifunction Printer www xerox com environment_europe e ColorQube 8900 Color Multifunction Printer www xerox com environment_europe 16 ColorQube 8700 8900 Color Multifunction Printer User Guide Features This chapter includes Paitsof the cl Ga gt Werermeereeere een erereraerreciretersenstereteerrerery E tonretrere rive asrrte bret tversiar 18 MOmanto Pages cnir ETE E nannies 23 AUC Vilg SUR CLUI ON CULE ES n E E E A E A RR 24 e Moie Momani a E E OET 28 ColorQube 8700 8900 Color Multifunction Printer 17 User Guide Features Parts of the Printer This section includes e Left Front View e Right Rear View Cono Pan ana ei es E AEN Left Front View Tray 2 Left Side Door Tray Top Left Side Door Release Top Left Side Door Convenience Stapler Scanner with Document Feeder Document Feeder Top Cover Document Feeder Tray Document Feeder Output Tray OMAN AU RWDHDh 18 ColorQube 8700 8900 Color Multifunction Printer User Guide 10 Output Tray Paper Stop 11 Ink Access Door 12 Output Tray 13 Control Panel 14 Front Door 15 Tray 2 16 Cleaning Unit 17 Waste Tray e Left Front View of the ColorQube 8700XF Color Multifunction Printer 14 15 16 17 Features Left Front View of the ColorQube 8700XF Color Multifunction Printer 9 10111213 14
176. on These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Hg Battery Removal Batteries should only be replaced by a MANUFACTURER approved service facility ColorQube 8700 8900 Color Multifunction Printer 253 User Guide Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance 254 ColorQube 8700 8900 Color Multifunction Printer User Guide
177. on then touch the Active Jobs tab Find the failed print job in the list Note the status of the failed print job such as Held Resources Required Touch to select the print job for more details then touch Job Details Note the Tray number listed under Resources and the Status of the selected tray Load the proper size paper in the tray or select another tray The way the printer was installed on the Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the printer print some information pages such as the Office Demo Page If the page prints you could have a network or printer installation issue For additional help contact the system administrator Application and print driver have conflicting For details see Document Prints from Wrong Tray on page 191 tray selections Printer Makes Unusual Noises Probable Causes Solutions One of the paper trays is not installed Open and close the paper tray from which you are printing correctly Tray 1 roller is out of position To reset the roller position open and close the top left side door There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris If you printer cannot remove it contact your Xerox representative ColorQube 8700 8900 Color Multifunction Printer 191 User Guide
178. ong tray The paper must be loaded in the correct tray For details see Supported Paper on page 42 Tray is loaded with mixed paper Load the tray with only one type and size of paper ColorQube 8700 8900 Color Multifunction Printer 211 User Guide Troubleshooting Clearing Staple Jams This section includes e Clearing Staple Jams in the Convenience Stapler cesssssssssssesssesssescsscssnessnessneesseesssesssccsseesssessneesseeseeesasess 212 e Clearing Staple Jams in the 650 Sheet Fiano sscssscecsaszcssacosacsesascacass esaanessaizcasasesaasseenccasastaveiseanttes bscuacccsaeeate 212 Clearing Staple Jams in the Convenience Stapler If the convenience stapler jams replace the staple cartridge For details see Replacing Staples in the Convenience Stapler on page 175 Clearing Staple Jams in the 650 Sheet Finisher 1 Open the finisher stapler door at the rear of the finisher as shown Hiili DD Ts Note A staple cartridge has two parts the orange handle cartridge and the staple refill in a case Both parts are customer replaceable For details see Replacing Staples in the 650 Sheet Finisher on page 176 212 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting 3 Pull the staple cartridge clamp firmly in the direction shown to open it 4 Remove the jammed staples 1 then push the clamp in the direction shown until it snaps into the locked position 2 A
179. onnected to an active network Make sure that you have the correct print driver software installed on your computer For details see Installing the Software on page 36 1 Select the appropriate paper 2 Load paper in the appropriate tray On the printer control panel specify the size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer from the list 5 Access the print driver settings by selecting Properties or Preferences for Windows or Xerox Features for Macintosh The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click OK 7 Click Print to send the job to the printer See also Loading Paper on page 47 Selecting Printing Options on page 67 Printing on Both Sides of the Paper on page 71 Printing on Special Paper on page 56 66 ColorQube 8700 8900 Color Multifunction Printer User Guide Selecting Printing Options This section includes Pine OC RYCS Oi coi OMe tetra everte ete cre arent cprtr over rsrewtirtre S A Tree ene nrc rere terres ryiery at 67 Tes Pre ge rte ere E oni auanon name 68 amp hGemmtasi Prnung Opt ONS cen anmtanar nena TE EE EN aia 69 Printing options also called print driver software options are specified as Printing Preferences in Windows and Xerox Features in Macintosh Printing option
180. ons select the name from the Presets list ColorQube 8700 8900 Color Multifunction Printer User Guide Printing Printing Features This section includes Printing on Both Sidesiof the PGDET sinccsecsccuss cians accandnaiaaiaamanaaamumintultnancnase 71 Selecting Paper Oplions for PintNgsesssrassariror ie n u 72 Printing Multiple Pages toa Single Sheet NUP icnrissreeaniuonannaaee u ia WPAN BO OKIGES casera cei cae tee ce are T aerate pee eet re ae ances 73 UMAC ODNONS aoine Ead 73 Priming Cover Pages eesse Goan a A 74 Piming inser Pages erennere cocswasessccnsdesvvensznioy dues cbasenpechsscsas oanvesnsisciase Gasmasecocsvatedecouniates caus svaapanedriaietass 75 Printing Exception PAGS 3x zzcecsccsscasscsacsacsass coatessacvats ceassasacosscoadcdsesoanedecnsenh esaseadocoduszaadbcnasnanateusk caaeestesdedenapdeceaneceaonscbeaans 75 e 2 eee A A E T E E orn T E eee rere eee eer acer 76 e POEs WC Sersnei iua RA E T E E EAR 76 PUNUNG MINO IMAGES sina te eee O ee eas eee ananinans 77 Creating and Saving Custom Paper S168 sinc cccaicicccnntenanesicenitanendioueeamaiawnemeeanennk 77 e Selecting Job Completion Notification for Wind OWS ssssesesecssssoooroecteessssoroeteessssororoeeeessosssseoreeenessrsroeenese 78 Pining Speca TOD TYPE Snrsssmnar a ce ceearepseasraeruncantioncsschespaa aangunmmasensianciattass 78 Held Pint JODS orecsieriercanacmecetinee AERE RA E ERARA CORANN 82 O E E E E e
181. ons of extreme heat or humidity Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer Do not use vinyl labels Do not feed a sheet of labels through the printer more than once Do not use dry gum labels CAUTION Do not use any sheet where labels are missing curled or pulled away from the backing sheet It could damage the printer Loading Labels in Tray 1 1 2 Remove all paper from the tray Load labels face down with the top of the sheet feeding into the printer ColorQube 8700 8900 Color Multifunction Printer 61 User Guide Paper and Media 3 Adjust the width guides until they touch the edges of the paper 4 On the control panel change the type to Label 5 Verify the size type and color settings Change the selection for any incorrect setting 6 Onthe printer touch screen touch Confirm 7 Inthe Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting Loading Labels in a 525 Sheet Feeder 1 Remove all paper from the tray 2 Load labels face up with the top of the sheet against the left side of the tray 3 Adjust the width guides until they touch the edges of the paper 62 ColorQube 8700 8900 Color Multifunction Printer User Guide 4 5
182. or b Remove the separator roller assembly by squeezing in the two outer tabs 1 and pulling it straight out 2 166 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance c Inside the printer locate the orange release lever to the left of the gray pick roller assembly d Raise the release lever which allows the roller assembly to swing down Note Remember the position of the roller assembly for reinstallation e ColorQube 8700 8900 Color Multifunction Printer 167 User Guide Maintenance 3 Toclean the pick roller lay a strip of clear packing tape on a table sticky side up Run the pick roller assembly along the length of the tape Note Do not use masking tape or duct tape because they can leave residue on the roller 4 Reinstall the pick roller assembly a Hold the pick roller assembly vertically so that it aligns with the spaces into which it fits b Gently snap the assembly into the slots The assembly hangs down in the same position it was in when you pulled it out of the printer in step 2d C 5 Reinstall the separator roller assembly Squeeze in the two outer tabs and push the assembly straight into the opening until both ends click in place 168 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance 6 Close the
183. oth sides of the original image on the short edge To select the resolution to scan the image click Resolution then select an option To adjust the scan color click Image Color and select an option Auto detects the color content in the original image If the original image is color the printer scans in full color If the original is a black and white document the printer scans in black and white only Color Scans in full color Grayscale Detects and scans various shades of gray Black and White Scans in black and white only To scan the image click Scan ColorQube 8700 8900 Color Multifunction Printer 129 User Guide Scanning Using One Touch Scanning One Touch Scanning allows you to scan a document to a selected location with the touch of a button Before you can use One Touch Scanning the system administrator must configure the scanning template and enable the selection on the touch screen The printer can have several one touch selections each with a different scan destination and different scan settings To use One Touch Scanning 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch a one touch scan icon 3 To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on page 120 4 Press the green Start button The Job Progress screen appears and the original i
184. ouch the arrows to set a number e If your printer is set to display the 12 hour clock touch AM or PM c Touch OK 6 To retrieve and print the faxes touch Poll Now Note To cancel touch Close Building a Fax Job Use this feature to fax an assorted group of originals each with different settings Each segment is programmed and scanned and the images are stored temporarily in the printer Once all segments have been stored the individual segments are faxed as a single job To build a fax job 1 Press the Services Home button then touch the appropriate fax 2 Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Save Address Book allows you to access the printer address book Favorites allows you to access selected favorite individual or group contacts from the address book 3 Touch the Job Assembly tab then touch Build Job gt On 142 ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Touch Options a Select or clear the Display this window between segments check box b Select or clear the Turn Build Job Off after Job is Submitted check box Program and scan the first
185. ox com office worldcontacts Printer registration ColorQube 8700 Color Multifunction Printer www xerox com office register ColorQube 8900 Color Multifunction Printer www xerox com office register On Xerox Direct online store www direct xerox com 226 ColorQube 8700 8900 Color Multifunction Printer User Guide Specifications This appendix includes Printer Configurations and OpPtONS sisisi endesan oa ieniana saeara iatan aria erisia 228 en asi ee i ea ieee 230 Environmental SSI ONS a resaehac ts crescent AEA E ETEN 232 Elecical Specie ON Seren ten once nun N cnnadided en E EOG 233 Perom e SPENE O soe a E E E 234 ColorQube 8700 8900 Color Multifunction Printer 227 User Guide Specifications Printer Configurations and Options Standard Features The ColorQube 8700 8900 Color Multifunction Printer provides the following features e Copy print and scan e Automatic 2 sided printing and copying e Maximum print speed of up to 44 pages per minute ppm for color or black and white e 50 Sheet document feeder e Color touch screen control panel e Tray 1 with 100 sheet capacity e Tray 2 with 525 sheet capacity e Convenience stapler e Scan to USB and Print from USB mass storage devices e PANTONE certified e 1 33 GHz processor e 1 GBRAM e Internal 160 GB hard drive e Secure Print e Ethernet 10 100 1000Base TX e Universal Serial Bus USB 2 0 e PostScript and PCL fonts e Embedded PDL support for PCL 5 PCL
186. page document you can print more than one page on a single sheet of paper Print 1 2 4 6 9 or 16 pages per side by selecting Pages Per Sheet N Up on the Layout Watermark tab 72 ColorQube 8700 8900 Color Multifunction Printer User Guide Printing Printing Booklets With 2 sided printing you can print a document in the form of a small booklet Create booklets from any paper size that is supported for 2 sided printing The driver automatically reduces each page image and prints four page images per sheet of paper two page images on each side The pages are printed in the correct order so that you can fold and staple the pages to create the booklet When you print booklets using the Windows PostScript or Macintosh driver you can specify the gutter and creep e Gutter specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in e Creep specifies how much the page images are shifted outward in tenths of a point Shifting compensates for the thickness of the folded paper which would cause the page images to shift slightly outward when folded You can select a value from zero to 1 point Gutter Comal 1 1 Using Color Options The Color Options control the way the printer uses color to produce your document The Windows PostScript and the Macintosh drivers provide the widest range of color controls and
187. paper e The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law e Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada or the equivalent printer for a province e Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 242 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your count
188. pererercarereterarresmryrertre tents tree E 145 e Automatically Suppressing Background VaridtiOn ecsssssesssesssesssscsneccsnessnesssessaesssesssesssecsuessecsneesneesneees 145 Adj sting the CONUS cacccccscasssccssccssccodscnascbaccosoessdavaancdadsesnsdosasouseasscctesaossenyesesecodacnassouscessscnss seencsand asbdunatonsezsncoaneadeace 146 e Specifying the Orientation Of the Origimal uc eessesssssssssesssesssessssssssssssesssssssescssecseesssessacsessecsucssassssesessesneessseess 146 _Speafying the Size of CEO sisirain ib cesadeapesseneensanehienalicaylsaebacdensenecbicselensaivals 146 Sendinga Delayed Fax erena edn oneal tsh eeee cere 147 BA i Bi sacs cease conniccos cae caennnscesaceosir sence cease E canons deena eyed E E 147 Adjusting Brightness You can lighten or darken the image To adjust the image 1 Press the Services Home button then touch Server Fax 2 Touch the Image Quality tab then touch Image Options 3 On the Image Options screen adjust the Lighten Darken slider up or down as needed 4 Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Press the Services Home button then touch Server Fax 2 Touch the Image Quality ta
189. pler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the cover of this equipment is a label that contains among other information a product identifier in the format US AAAEQ H T XXXxX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard USOC RJ 11C modular jack using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that can be connected to a telephone line Excessive RENs on a telephone line could result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that can be connected to a line as determined by the RENs contact the local Telephone Company For products approved after July 23 2001 the REN is part of the product iden
190. printer hard drive Scan original documents to a document repository on a network server Scan original documents to an email address Scan original documents to your home directory Scan original documents to a USB Flash drive Import scanned images into applications using TWAIN and WIA Notes e The printer must be connected to a network to retrieve a scan file remotely e Print copy and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive e For details see the Help in CentreWare Internet Services To scan an image 1 On the control panel press the yellow Clear All button to clear previous settings 2 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select the template group from the menu Select a template from the list E ven ye To change any of the scan settings use the options at the bottom of the touch screen Output Color 2 Sided Scanning Original Type Scan Presets For details see Changing the Basic Scan Settin
191. provide for the effective hand over of a call to another device connected to the same line Some parameters required for compliance with Telecom Telepermit requirements are dependent on the equipment computer associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than five seconds between the end of one call attempt and the beginning of another For correct operation total of the RNs of all devices connected to a single line at any time should not exceed five ColorQube 8700 8900 Color Multifunction Printer 247 User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information for your printer go to North America e ColorQube 8700 Color Multifunction Printer www xerox com msds e ColorQube 8900 Color Multifunction Printer www xerox com msds European Union e ColorQube 8700 Color Multifunction Printer www xerox com environmen
192. ptional 525 Sheet Feeders A D 7 122 86 9 kg cm 191 3 lb a 48 in Z a y a 59 5 cm 119 cm 23 4 in 46 9 in 230 ColorQube 8700 8900 Color Multifunction Printer User Guide Specifications Clearance Requirements Standard Configurations 107 0 cm 42 0 in Configuration with Finisher 1800 Sheet High Capacity Feeder and Two Optional 525 Sheet Feeders 152 4 cm 60 0 in 157 5 cm ColorQube 8700 8900 Color Multifunction Printer 231 User Guide Specifications Environmental Specifications Temperature 10 32 C 50 90 F Relative Humidity Operating 15 to 85 non condensing Elevation For optimum performance use the printer at elevations below 3200 m 10 500 ft 232 ColorQube 8700 8900 Color Multifunction Printer User Guide Specifications Electrical Specifications Power Supply Voltage Frequency Current Required ENERGY STAR Qualified Product The ColorQube 8700 Color Multifunction Printer and ColorQube 8900 Color Multifunction Printer are ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry ENERGY STAR oe s to promote energy efficient copiers printers fax mult
193. r Order supplies from your channel partner Xerox representative or go to the Xerox Supplies website for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700supplies e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900supplies To add ColorQube ink 1 Press the Ink Access Door Release button ColorQube 8700 8900 Color Multifunction Printer 171 User Guide Maintenance 2 Open the ink access door 3 Place the solid ink into the opening of the appropriate ink loading bin Do not force the solid ink into the bin Each color is shaped uniquely to fit into the correct bin A CAUTION Use of ink other than Genuine Xerox ColorQube solid ink can affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer 4 Close the ink access door 172 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Emptying the Waste Tray When the waste tray is full the control panel displays an Empty Waste Tray message To empty the waste tray 1 Open the front door 2 Remove the waste tray from the printer A WARNING The waste tray can be hot handle it carefully 3 Empty the waste tray in a waste container Twist the waste tray slightly to dislodge the waste ink The ink is non toxic and can be discarded as normal office
194. r can allow you access to copying but restrict your access to color printing The system administrator can also control your access to features at specific times during the day For example the system administrator can restrict a group of users from printing during peak business hours If you attempt to print using a restricted method or during a restricted time the job does not print Instead the printer prints an error page and the job appears with an error message in the Job Status lists Where the system administrator stores the authorization information determines the authorization type e Local authorization stores the login information on the printer in the user Information Database e Network authorization stores the login information in an external database such as an LDAP directory The system administrator sets authorization permissions To set or edit user permissions for access to printer features you must log in as the administrator Accounting Accounting monitors the print copy scan and fax impressions produced and who produces them Accounting associates your user name and account identification information with each document you print Accounting data is collected and stored as jobs are submitted to the printer The system administrator must create user accounts and enable the accounting feature When accounting is enabled you must log in to the printer before accessing services You must also provide your account details
195. r clear the Turn Build Job Off after Job is Submitted check box Touch OK Press the green Start button on the control panel sa mpangaea pioram and scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Using the appropriate tabs select the required settings d Press the green Start button to scan the originals for that segment Repeat the previous step for each remaining segment Touch the Quantity for Final Job field then use the alphanumeric keypad to enter the number of copies In the upper right corner of the Build Job screen touch Submit Job Note To cancel the job touch Delete All Segments ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Printing a Sample Copy You can print a test copy of a complex copy job before printing multiple copies This feature prints a single copy and holds the remaining copies After you inspect the sample you can print or cancel the remaining copies Note The sample copy is not counted as part of the quantity selected For example if you select three copies one sample copy prints and three other copies are held until they are released for printing The result is a total of four copies To print a sample copy of your copy job Press the Services Home button then touch Copy Touch the desired copy settings Touch the Job Assembly tab then touch Sample Job gt On Touch
196. r was installed on the e Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the speed of the printer print some information pages such as the Office Demo Page If the page prints at the rated speed of the printer you could have a network or printer installation issue For additional help contact the system administrator The print quality mode in the driver is set to Change the print quality mode in the print driver to Standard Photo No action needed Photo print quality mode takes longer to print The job is complex Wait No action needed 190 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Document Prints From Wrong Tray Probable Causes Solutions Application and print driver have conflicting Check the tray selected in the print driver tray selections Go to the page setup or printer settings of the application from which you are printing Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select Note Set the paper source tray selection to Automatic to have the print driver select the tray Document Fails to Print Probable Causes Solutions Selected tray has wrong paper size loaded To view the Job Status for a failed print on the touch screen Press the Job Status butt
197. rds Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer WARNING Internal parts of the printer can be hot Use caution when doors and covers are open To avoid damaging the printer follow these guidelines 160 Do not place anything on top of the printer Do not open covers and doors during printing Do not tilt the printer while it is hot Do not touch the electrical contacts or gears Doing so could damage the printer and cause the print quality to deteriorate Ensure any parts removed during cleaning are replaced before you plug in the printer ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Cleaning the Printer This section includes Cleaning the Printer EX teri i asc ini a aA AE ediaesnaecibeds 161 e Cleaning the Document Glass and Document Cover csccossscssesconsscnseecssssccnseessssseenseerseessscesneessssecenneeeese 162 e Cleaning the Paper Release Blade nesessinismenercniiit eea eCe AER E N d 163 e Cleaimittg May I ROUGH isrener AE aa tienes 165 RUINS Tays 2 9 BN sisisi ni oir ar EEA Ta 166 Cleaning the it ROIs csornai a E O eines 170 Cleaning the Printer Exterior Regular cleaning keeps the touch screen and control panel free from dust and dirt To clean the printer exterior 1 To remove fingerprints and smudges clean the touch screen and control panel with a soft lint free cloth 2 Usea lightly da
198. rentsertery wenreertre er mtr ery citer trratertrr 197 Clearing 525 Sheet Feeder Jams at Trays 25 scsscccsicscesscanceaciuascsansosasvsosscsssucvoancossiesssvansodansaasessodaseassnoastarsananiase 199 Clearing 1800 Sheet High Capacity Feeder JOims ceessessssssssesssesssessssssssesssessssssssessessseescsssssesseesaeesaeeeseeesees 200 Clearing Jams in the Document Feeder sisiane oiera eriaren rarena soii pii neas Soani taataan ri EEEn 201 Clearing Jams at tive Exit Afeeri aa a Rn 203 Cleaning Jams imthe 650 SReet FINISHER siennas ni R TT 204 To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed Clearing Jams at the Top Left Side Door 1 2 Remove any paper from Tray 1 Open the top left side door ColorQube 8700 8900 Color Multifunction Printer 195 User Guide Troubleshooting 3 Remove the jammed paper Note To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through the printer Even a small piece of paper left in the printer can cause a jam Do not reload paper that has jammed 4 Close the top left side door 5 Replace the paper in the tray 196 ColorQube 870
199. res To select stapling options click the arrow to the right of the Stapling field and select an option None stacks the print job without stapling the sets 1 Staple puts a staple in the top left corner of each set ColorQube 8700 8900 Color Multifunction Printer 69 User Guide Printing To select the output tray click the arrow to the right of the Output Destination field then select an option Automatically Select determines the output destination by the number of sets and the stapling option selected Multiple sets or stapled sets are sent to the finisher output tray Top Tray selects the output tray on top of the printer Stacker Tray selects the finisher output tray Do one of the following Tosave the settings click Saved Settings at the bottom of the Printing Preferences window then click Save As Tosend the job to the printer click Print Saving a Set of Commonly Used Printing Options for Macintosh You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options Sy eS 70 With the document open in your application click File gt Print Select your printer from the Printers list Select the desired printing options from the drop down lists in the Print dialog box Click Presets gt Save As Type a name for the printing options then click OK to save the set of options in the Presets list To print using these opti
200. ribution 76 ColorQube 8700 8900 Color Multifunction Printer User Guide Printing Using the watermark options you can do the following Create a watermark or edit an existing watermark using the Watermark Editor Name allows you to give the new watermark a unique name Options enables you to use text time stamps or graphics for the watermark Text provides a field in which you enter the text to be printed as the watermark Font and Color determine the font size style and color of the watermark Angle sets the degree of rotation applied to the text or graphics used for the watermark Density defines how faint or how prominent the watermark appears on the pages Position from center determines the position of the watermark on the page The default position is in the center of the printed pages Place a watermark on the first page or on every page in a document Print a watermark in the foreground or background or blend it with the print job Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed Creating and Saving Custom Paper Sizes You can print custom size paper from Tray 1 only Custom size paper settings are saved in the print driver and are available for you to select in all your applications For paper sizes that are supported for each tray see Supported Custom Paper Sizes on page 42 To cr
201. rinting Takes TOO LOMG iassa riea RENE E EE aa i 190 Document Prints From Wrong Tray sesssssssssseesssscsssscesscsseccnscsssessccscssnccsscescsusesscsasesuceasceseesseeascesceacerscenses 191 Do ument Fails t Priit ssissinseinennon nia RE i a 191 Printer Makes Unusual NoOiseS ccssssssssssssssssssssessnesssscssscssscsssscessecsuscsnecsasesssesssessassesseesneesessaeesaessscesseesaes 191 Automatic 2 Sided Printing Problems sssssssssssssssssssssesssecsssssseessscssscsssssssessnecssnecsnecsuecsnecsscssseesneesees 192 Date and Time are INCOrre CE ue eessessssssssssssssesscsscssssssssccsscsesssesssesscessccasesssessssessscsssssesssesucsasessscssssecsscesaeesaes 192 Scanner EOTS assis cxsnsicsasetnsdcsssensastsandceaneecaabsonsnonssssssunvcsoucscn sone ei SPESE AASE esau a EEEE aaaea EE ESEE asi EESE 193 VATS EEE PEA AEE AE E EEO AAEE A 194 Clearing Paper Janis desserrer eere OENE EEEE ATE EEEE EEEE E RERE 195 Minimizing Paper JAMS vcssicsseccscssscciecsnsstseceseecsatensncosseancetscstertoecesanseatonsnsensdansdsscsbebtaaeseassatcssceusancte siebertas eveavets 207 Troubleshooting Paper JAMS csssssssssssssssssesssesssssssscsssssssssssssssnscsnccssessssessscsssessassssssesseesussanecsseesssesnseesaesess 209 Clearing Staple JAM Siseseinte rao arster n Na EE EEE EE EK AS aKENo TE KAOSE SiN aiit 212 P iint Qu lity PrODIENS seisen EAEE AE EAE EEES 214 Controlling Print Quality sessa Ret eae ica NGE 214 Troubleshooting Print Quality
202. ripiena E T 39 Before installing driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address The IP address usually appears in the upper left corner of the control panel If the Software and Documentation disc is not available you can download the latest drivers for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700drivers e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900drivers Operating System Requirements e Windows XP SP3 and later Windows Server 2003 and later e Macintosh OS X version 10 5 and later e Novell Netware 5 0 and later e UNIX and Linux Your printer supports connection to various UNIX platforms through the network interface Installing Drivers and Utilities for Windows To access all the features of your printer install the Xerox print driver and the Xerox scan driver To install the print and scan driver software 1 Insert the Software and Documentation disc into the appropriate drive on your computer The installer starts automatically If the installer does not start automatically navigate to the drive and double click the Setup exe installer file To change the language click Language Select your language then click OK Click Install Drivers gt Install Print and Scan Drivers To accept the license agreement click I Agree From the list of discovered printers select your
203. rox com office CQ8700docs Building a Scan Job Use this feature to combine an assorted group of originals for assembly into a single scan job To build a scan job 1 2 3 124 Press the Services Home button then touch Workflow Scanning Touch the Job Assembly tab then touch Build Job gt On Touch Options a Select or clear the Display this window between segments check box b Select or clear the Turn Build Job Off after Job is Submitted check box Program and scan the first segment a Load the originals for the first segment b Press the green Start button on the control panel Note If a password is required contact the system administrator Program and scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Press the green Start button to scan the originals for that segment Repeat the previous step for each remaining segment Note At any time you can touch Delete All Segments to modify the job When all of the segments have been programmed and scanned touch Submit the Job The Job Progress screen appears and the individual segments are scanned as a single job Note If necessary touch Delete gt Delete Job to cancel the job ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Scanning to a USB Flash Drive 1 Load the original on the document glass or in the document feeder 2 Insert your USB
204. rsresessetireneian nen ar RE ERRE E RRR EREE 134 Selecting Fax Options seisi a R E AEE gave cit REER 136 Sendinga Server FAK occ ccsccecaieseccssscsesstcdsosaicascpvcnendsdehsd esse eedsesed a a n ai 144 Selecting Server Fax Options ccssssssssssssssssssssssssssnesssssssscssscssssssssessnsssnecsnccesscsascssssssssesssssaneesnessneesseessseess 145 Sending an Internet FAX pevscsesezccevsccessccorcoonsstesestociesescveclsveiacceusvewstetusbawsrdasetusete EE E E EEE E ESSEE L EEEa EEE 148 Selecting Internet Fax Options ecssssssssssesssesssssssssssssssesssessseecssecsssssssssscseseesnessneesseesseesaesssesssessseesnees 150 Sending LAN FAX saciid nectecensencrinctitea ia E A E A aden anaes 154 Using the Address BOOK isisisi nii es e eke irena EK E EK aSk 155 Adding an Individual Entry to the Device Address Book csssssssssssssssssssssnessnsessnecsneesseessessseesseesees 155 Editing an Individual Address Book Entry ssscsssssssessssssssssnsssnecssnsssseessscsssesensssnessseecasecsneesscssscesaeeeess 156 Editing or Deleting Favorites in the Device Address BOok sssssssssssecssesssssssessneesnsessssesseecsssesseesess 157 Maintenance 159 General PRECCULIOMNS sissies E E EAE EEE E E EAE 160 Cleaning the Printer anora ANR ER ee 161 Cleaning the Printer Exterior ccsssssssssssssssssssssssscsscssnsssssscssesssssssesssssssessnecsnessssesssssssssanessussessessnessasesssess 161 Cleaning the Document Glass and Document COVES eesse
205. rvices Home button then touch Fax Touch the Fax Options tab then touch Local Polling Under Store for Local Polling touch an option Print All Stored Documents prints all stored fax documents Delete All Stored Documents deletes all stored fax documents To confirm the action touch Delete All ColorQube 8700 8900 Color Multifunction Printer 141 User Guide Faxing Polling a Remote Fax If remote polling is turned on you can retrieve documents that were stored using local polling on another fax machine Note If Local Polling is turned on Remote Polling is not available To turn off Local Polling touch Local Polling gt Off gt Save To poll a remote fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Remote Polling 3 Under Poll touch Remote Fax 4 To address the fax select one or more options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Close 5 To seta time for the printer to retrieve faxes from other fax machines do the following a Touch Delay Poll b To set the time touch Delay Poll e Touch the Hour field then touch the arrows to set a number e Touch the Minute field then t
206. ry Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel ColorQube 8700 8900 Color Multifunction Printer 243 User Guide Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges For instructions on programming the Fax Send Header information refer to the section of the System Administrator Guide on Setting Transmission Defaults Data Cou
207. ry Information Passports Foreign Passports may be photographed Immigration papers Draft Registration Cards Selective Service Induction papers that bear any of the following Registrant s information Co ee Earnings or Income Court Record Physical or mental condition Dependency Status Previous military service Exception United States military discharge certificates may be photographed 9 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobile Licenses Drivers Licenses Automobile Certificates of Title The preceding list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions e Current bank notes or current paper money e Obligations or securities of a government or bank e Exchequer bill paper or revenue
208. s see the System Administrator Guide for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs To print from a USB Flash drive 1 Insert the USB Flash drive into the control panel USB port The Print from USB window appears The list at the bottom of the window displays the contents of the USB Flash drive Note If the USB Flash drive is already in the USB memory port touch Print From gt USB Drive 2 Use the arrows to the right of the list to scroll through the list and locate the printable file If the print file is in a folder touch the name to open the folder 3 Touch the name of the printable file 82 ColorQube 8700 8900 Color Multifunction Printer User Guide Printing Select the number of copies and the paper size color and type for the print job Press the green Start button To go back to the last screen touch Back To look for other folders and printable files touch Browse Printing from Saved Jobs For details about sending saved jobs see Saved Jobs on page 80 To print from saved jobs 1 2 3 At the control panel touch Print From Select Saved Jobs then touch the name of the folder containing the saved job Touch the name of the saved job you want to print then select paper size 2 sided printing and finishing options Note To print a private saved job touch the name of
209. s include settings for 2 sided printing page layout and print quality Printing options that are set from Printers and Faxes Printing Preferences become the default setting Printing options that are set from within the software application are temporary The application and the computer do not save the settings after the application is closed Print Driver Help Xerox print driver software Help information is available from the Printing Preferences window Click the Help button in the bottom left corner of the Printing Preferences window to see the Help E m EERE x es es es es 4 a L z vU aie HHHH p z JE O m Information about Printing Preferences appears in the Help window on two tabs e Contents provides a list of the tabs at the top and the areas at the bottom of the Printing Preferences window Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences e Search provides a field where you can enter the topic or function for which you need information ColorQube 8700 8900 Color Multifunction Printer 67 User Guide Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application the printer uses the print job settings specified in the Printing Preferences window You can specify your most common printing options and save
210. s or Landscape Originals Touch OK Repeating an Image You can make multiple copies of an original image on one or both sides of the paper This is useful for duplicating a small image To repeat an image on a sheet of paper 1 2 3 Press the Services Home button then touch Copy Touch the Output Format tab then touch Page Layout gt Repeat Image Specify the number of images to print on the page Preset buttons repeat the image two four six or nine times on each side of the paper Specify Rows amp Columns allows you to determine the number of images To enter the number of rows and columns touch the Rows or Columns field then use the alphanumeric keypad or touch the arrows To rotate the paper select the Rotate check box Auto Repeat allows the printer to determine the maximum number of images that can fit on the currently selected paper size Touch Original Orientation and select Upright Images or Sideways Images from the drop down menu The sample page shows the image layout Touch OK ColorQube 8700 8900 Color Multifunction Printer 103 User Guide Copying ID Card Copying This section includes Copying Gi ID Cone sr E T E AE 104 e Selecting Color or Black and White COGS osscsccscsscarscessesssansicndeedassacasass sadecsasnesoseansnscivacbsenvancadouestteaaszabesdsasaataaapacn 105 Red cing ot Enlarging the DA oases cas ahce stakes aeaiia iieiaei i as 105 Selecting the Paper Tiassa
211. s scanned The file is stored as a file at the destination 130 ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing This chapter includes aea mob lg c n E E E sree E E E E E ste AET E E ts ert eee ner gee 132 Sending an Embedded FOX sosicsssscsscssssccastzsscsassccasnsscsetassnstaanscassactsenasacanawadanssuacmamaanmunncseuacns 134 Sendinga Sener FaK isene ee a T AE EANA EO 144 Sendo an ImMenmnet F iXseserenms ia a eee EE AE 148 SEARE E E 154 Using the Address BoOkesisassnniiaseia T E A EE 155 The system administrator must set up some fax features before you can use them For details see the System Administrator Guide at www xerox com office CQ8700docs ColorQube 8700 8900 Color Multifunction Printer 131 User Guide Faxing Basic Faxing You can send a fax in one of four ways Fax or embedded fax scans the document and sends it directly to a fax machine Server Fax scans the document and sends it to a fax server which transmits the document to a fax machine Internet Fax scans the document and emails it to a recipient LAN Fax sends the current print job as a fax For details see the print driver software To send a fax 1 132 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or s
212. saasien sctsanmuseaaaiseaiten T ata a T Sending Header Texinsseriuaniien eo a E EA ENN AEAU SendingaFax toa Remote MAlboKarisssrssesscesotasonii nn RR Stonda FGX ma Local MADO csc apceceiecsctststiccsceviae tvaatdcescsncoadecen ctaabetaeaytbens beaettensciyche ashasnesiwciaaecdareeioeehatinitesveiniie Pris Loc Mailbox Womens cocoons eee ee e Deleting Local Mailbox Documents e Storing a Fax for Local or Remote Polling _P n ngorDeletmg Secure Faxi Ssenccsscrceunioua einan e E AGR e Polling a Remote Fax BUIRGOFONJODnesoror a ee eee Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Options 3 Onthe Image Options screen adjust the sliders as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image 4 Touch OK 136 ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Enhan
213. secsnsssnsssssssssesssssssssssssssnscsuecsuscssscsssesssessnessucesneesnessnessasesssesess 248 Recycling and Disposal 249 Pall COUNTIES iisi A A R EER E EAA A S 250 North AMEN CO sassiicrcuniacnaktedienmaieanntur audi Ea E EEEa EE ERRE EERE 251 European Unisercan e ree ee aeaea Ee a e EE t eee a A ESE Aea aea Eaa Deoa EEEE AE EEEE 252 Domestic Household Environment ssss sssssssssssrssssssssssssterssssesetresesesssssstottesenssseseseeesesssseeroresssssssseeternsest 252 Professional Business Environment acscnanascsanincaiancusiennauntannienncnenione 252 Collection and Disposal of Equipment and Batteries eesssssssssssesseesssesssesssessssecssscssssestssseesseeees 253 Battery Symbol Note tis teat sstissts cence stesnencthiiunuiiaunatndnuniadnuannanGadhamnuhunmmned 253 Battery REMOVAL esisscscisdeclasscsstensescescoseecssscbcts scovashnvelvohioscratidelesawesssunsstbubebucsastieuscealcede Ea KE E E EERE ETSE 253 Othe r CO ntrieS siseses arinei erreari EE EEEE nina EEEE ESEESE A E REEE e 254 ColorQube 8700 8900 Color Multifunction Printer User Guide Safety This chapter includes Elected Saret debe tener nreter tors wer a ty feee ver svete R tye iaree nner erent 10 Operational SA ety Seememe nee amr Sear ee emereene nt eernerttr agentes eneetnseretesrrentrr eee lereeeirereree erste ertiperrirereitrr errr serrter ei 12 Maintenance Sale osuan in ea aR N EAA RRT ene ieee eee 14 Printer SYmDO bc Percent osnan A ET EAER OS 15 Environmental H
214. segment a Load the originals for the first segment b Select the required settings such as layout adjustments image quality and options c Press the green Start button on the control panel Program and scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Using the appropriate tabs select the required settings d Press the green Start button to scan the originals for that segment Repeat the previous step for each remaining segment Note At any time you can touch Delete Last Segment or Delete All Segments to modify the job When all of the segments have been programmed and scanned touch Submit the Job The Job Progress screen appears and the individual segments are faxed as a single job On the Job Progress screen touch Job Details to view a summary of the job Note If necessary touch Delete gt Delete Job to cancel the job ColorQube 8700 8900 Color Multifunction Printer 143 User Guide Faxing Sending a Server Fax If a fax server is connected to the network you can send a document to a fax machine without requiring a dedicated telephone line When using the server fax a document is scanned and sent to a fax repository on the network The fax server then sends the fax over a telephone line to a fax machine The system administrator must enable the server fax service and configure a fax repository or filing location before
215. sleep 4 Touch OK Setting the Date and Time at the Control Panel 1 2 At the printer control panel press the Machine Status button then touch the Tools tab Touch Device Settings gt General gt Date and Time Note If this feature does not appear log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 26 To set the time zone touch Time Zone then select the time zone from the drop down list Note The date and time are set automatically through Network Time Protocol NTP To modify these settings go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual NTP Disabled To set the date touch Date select a format then set the date To set the time touch Time then use the keypad to enter the time To use 24 hour format select Display 24 hour clock Click Save ColorQube 8700 8900 Color Multifunction Printer 35 User Guide Installation and Setup Installing the Software This section includes Operating Systeri Requirements sassis aaia aaa Ytendpeoastnsoseaassaedeoases ies dusasacsabseakscabieehas 36 Installing Drivers and Utilities for VIIA OWS sssini iaaea aaiaii 36 e Installing Drivers and Utilities for Macintosh OS X Version 10 5 and Later eecsessssessesssessseesseesseeesees 37 Installing Drivers and Utilities Tor UNIX and LINUX cesssrsssnserorcsronidrendoniadan enin 38 e Other DIVET S
216. sssecsnecsucesssesssesaeessessnessenessnees 122 S lectingi Filing OPtONS ssiscessccassccusccnsscoascesssezdecusconssnssserdjecasssoaneosendadesiantasesvtensscodactdascssnsiscesseseasesdsndasussnndeatte 123 Building Scan Jobers EEEE iia EE e AEEA 124 Seanning tod USB Flash DIiivGansascwacsacwnaniiuiiandadananialanunandadinddadasiiheninandades 125 Scanning toan Email Address sssini eE N KEE E ARE 126 Sending a Scanned Image to an Email Address ee esssssssssssssesssesssesssecsnecsssecsscssseecssccsscssnessneesneesssees 126 ColorQube 8700 8900 Color Multifunction Printer 5 User Guide Contents 6 Setting Email OPTIONS nsss e arere aieea area Ee Eneee iE EEEE e EEKE N E ESE Kra NESEN Sik 127 Scanning toa Destinati Nisssesssensseicaianiiii eia ariaa ia a a 128 Sending a Scanned Image to a Destination eeseecsssesssesssesssesseessssessnecsnecsseccssccsscsasessnesesessnessaeesssees 128 Scanning tod Comp ter ssrsisniressiyninnai ii E ei ii e EE i i i a REE EE TE i s 129 Scanning toa Computel esisiini arn ANa E E EEEE AEAEE iai 129 Scanning toa Compute sesasine e EREE RERE ERR 129 Using One Touch SCONMING eessessssessssessscsssecssssssecsnccsscessnecsnscsssecasssssessuessuecsssessnecsssesasessssesssesuessucessnessuessneesssesees 130 Faxing i31 BGSIG POX UG E E AE A A A 132 Document CASS seas educa ceanenee aucsnadeascencsesash EEEE RER ee E 133 DOCUMENT Feedef siisii henner nessun ana a E E r EE EESK OEE 133 Sending an Embedded Fax sus
217. ssssssssssstesssesssessseesseecssesssesssesessessnccnsecessees 162 Cleaning the Paper Release Blade eessssssssssssssssssssssssesssessssesssesssessussesneeseccssessssesasessucssscsssneessccaseensessasees 163 Cleaning Tray Wi ROWOLS ze scscesssccsccesscossssdecsuseristcessesksdssdebasasdentousadanesalesascheloceasscoascedactasecteedust astep EEEE 165 Cleaning Trays 2 5 Rowers nssr i A a air it 166 Cleaning the Exit ROUMGIS isssccssssssscesasscssscvertansssictinscatendnschsastsaintadsiehidsesitedd dares ERRERA 170 Routine MANTENAN E vscce cscdesvasusacadeesssnssncetaddusestdeavannsartectassuyscducedensscusetuscuyaculasshasecutesteseacbelusunaddessGnunstestedaanetoeatiese 171 Adding ColorQubeTnkenssusnise iai A A nant sac EREE GA RA E 171 Emptyingithe Waste Traysrecienecer innan a Rn NEE ERR laced ite eee 173 Replacing Staple Cartrid Ges ccessssssssssssssesssesssessssssssssssscssessscssssessscssscsssssssesessessnessacessnccseesacseacseseseseesseees 175 Billing ANd Usage Information ou seessssssssssssesssssssessnesssscsssecsucsesssessscssessnccssscsasesssessacsssssesuessnecsuccsnecsascssscesseesees 178 Ordering S ppli S siessssos iit aiai eaS ie ee toia enas Ea a E aa E ae E iea iE 179 Locating the Serial Number s sssesesssessssssssosssssssoorstotototototeooeoeoeonoeeeeoessssnsssssnsosrsrsrororsrosrsrorersesesesonenesesessss 179 COMSUMADlES unanini EE E EEE EN A AE E EEEE 179 Routine Maintenance Items suiii iii a i 180 Customer Replaceabl
218. t Use the touch screen keyboard to change the comment then touch Save Touch 2 sided Scanning and select an option Touch Original Type and select an option ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Touch Resolution and select an option Select more options as needed For details see Selecting Fax Options on page 136 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned Note To pause the job press the Stop button On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely If you do not make a selection within 60 seconds the job automatically resumes ColorQube 8700 8900 Color Multifunction Printer 135 User Guide Faxing Selecting Fax Options This section includes e Adjusting Brightness and Sharpness ssssssssssssssssssssseseecsnecsnscsssccsscsssecescssnesanecsnessusesasessscsssesesseeseessneesseesneeeasees Automatically Suppressing Background VOT OI csssccsssccscscosesscsaszoseacssuasessotecnssceseasosanssanoasouessseusszansadiuainoeatndan Adj sting the Contiast srasni aea a A AAE E EERE Secs the Szef the ON gssai n E e Selled REduUcn Or SpE isoa aar aTa e a AOS Setting UD Boek EON eet ccesete tect re eek een ee ie eee an eee ieee lt MP FO Repo isansa N E a Selecting the Starting Rat ssssssniasis aa A a E Ea Sendinga Delayed Fax iesscsscccssssscsan
219. t 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost Introduction The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capability This enables you to print on both sides of the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the
220. t Faeto NN cso eerren ce cence cvaczedlace E E RE oceresvedest seeaeces 191 e Printer Makes Unusual Noises cccsssssssssssesssesssssssessnessnssssnscsnscssscsnsssasssssscsuecsusessnecsnsssneesucssacseaessnecsaseesneesneeseeess 191 Automatic 2 Sided Printing Probles iacioat ceca roca gaeae cia RE ER RRR 192 gt Dateane Time are MEMEC presnere n nN TE A RG 192 SCOMMGRENONS eee n ee cee eas see eae AR 193 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Minimizing Ink Usage To save ink leave the printer turned on at all times For more information about minimizing ink usage go to the Xerox Support website for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support Restarting the Printer You can use Quick Restart or the power switch to restart the printer Quick Restart is faster because it reinitializes the printer without turning it off To restart the printer using Quick Restart 1 Close the printer doors 2 If menus are visible on the control panel press the Power Saver button If the control panel is dark press the Power Saver button twice 3 Touch Quick Restart gt Restart 4 Ifthe restart process does not begin within 30 seconds restart the printer using the power switch 188 ColorQube 8700 890
221. t Front Vie Wsie eniinn EENEN A AAEE N E EN EES 18 Left Front View of the ColorQube 8700XF Color Multifunction Printer sessssssssccsrssercorsssce0ee 19 Right Reah Vie Wiesia n EREA ENE NE R A R ENERE 20 CONTOLPANE I miesien S en A E AON AEEA EEE OENE O EES 20 Scanner with Document Feeder eccccssssssesssesssesnessecsnessssssessscssessuccsscssecsecsscssssesecsscsaccansesscsaecsecsaceaseesessscenees 22 650 Sh et Finis Ne zes reren E ONAE REE EEE 22 Intormation PAGES siyeun EE ached 23 Printing the Configuration Report ssseeessssssssssesesesossssroeeeessssosroeeeosessssrorooroeessssroroeensssssroroereessesssssreeesessesre 23 Administr tion FOCEUIFES sss ssosscsssesscesecestossessctia as sSessasass ER ERE ERTA EE ERARE 24 Accessing th Printe sssini esaeisiieetreeesiis desioi eE e iona iEn KESTE aera TE ESERCENTE aiia 24 CentreWare Internet Service ceeccssesssssessesssssessecsssscsscsscsacsscsacssssacsnsscsscsscsussscsussecsussecsecsucsacesesaeeneeneesees 26 Finding the IP Address of the Printer scdaveiscenanrsienieanseincanecciianeuieincinaiatennoamaiaaess 26 A tomatic Data Colecti Mses irii EENES 27 Billing and Usage Information uu eessesssssssssessseesessssssssecssssesscessecsnecsuccsscssseccssessucsesssesseesuecssccsscssscsesseenseense 27 More informatiesite aE NAN EAEN E a E EE ANE E ARNS 28 Xerox Welcome Center aie cnitesscseocnsaisdccnalestnteaiadsincpsesaiedlciastecheniobeaisistoermalanhinitunsiidaemmsiension 29
222. t an option Configure the destination IP Address Port number or Host Name Port number Enter the name of the destination folder as needed In SMB the destination folder is the shared folder 19 No ColorQube 8700 8900 Color Multifunction Printer 117 User Guide Scanning 10 In Document Path enter the name of the sub folder within the destination folder then select a Filing Policy 11 Enter a valid login name and password Note Use the login name for the computer that holds the destination folder The login name can include the domain name also such as domain name login name 12 Click Add The template is stored on the printer hard drive 118 ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Scanning to Your Home Directory The Scan to Home feature allows you to scan an image to your home directory Note To use the Scan to Home function you must log in with a valid user name and passcode For details see Logging In on page 25 To scan an image to your home directory 1 Si Gal Load the original on the document glass or in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select Scan to Home Templates from the menu From the list select the template that the system administrator created To change any of the scan settings use the options at the bottom of the touch screen For details see Changing the Basic Scan Settings on p
223. t from the drop down menu e Photo amp Text e Photo e Text e Map e Newspaper Magazine 148 ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing 6 Adjust fax options as needed 7 Press the green Start button The printer scans the pages and sends the document as an email attachment in pdf or tiff file format when all pages have been scanned ColorQube 8700 8900 Color Multifunction Printer 149 User Guide Faxing Selecting Internet Fax Options This section includes Adjusting Brightness and Sharpness sssssssssssssssssssssesescssecsnecssscsnscssscceseessscsonecsnecsucssssessscssucseueeescessnecsucesneeessees 150 Automatically Suppressing Background Varidtion e ssscssscsssessseessssssecssnesssesssessasesssessucssssessseesnecsseesneeensees 150 Adj sting the Contrast ssceccescscsssesssesascosccvassesascesacetasnasceadisesatdasaioas andaanecacsdearesedsesoscenahowibscadisantiescianezastbuaatoaandecclioiaonde 151 Sewing the Res OMUNOM aerate eine coer ar tens ore cet ei re oss cis eet 151 Seting the Quality and Fie SiZ Eussen bese shee slants N e 151 Specifying the Orientation of the OmgiNalsssssressrircssnesm a 152 Specifying the Seot tE MEO esssmonan a a 152 Adding a Message ranan A 152 Specifying a Reply To Address cessssssssssssssscsscsssssscssssssnsssssccsnesssscesncsnscssscsssscsascsssessuscesssessesasesssccssessaesesacesscessees 152 Printing ani AcknOwleda ment REO ON aravera sE n
224. t on print volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in North America go to e ColorQube 8700 Color Multifunction Printer www xerox com environment e ColorQube 8900 Color Multifunction Printer www xerox com environment In other markets contact your local Xerox representative or go to e ColorQube 8700 Color Multifunction Printer www xerox com environment_europe e ColorQube 8900 Color Multifunction Printer www xerox com environment_europe Printer Location e Place the printer on a level solid non vibrating surface with adequate strength to hold the weight of the printer To find the weight for your printer configuration see Physical Specifications on page 230 e Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer e Place the printer in an area where there is adequate space for operation and servicing e Place the printer in a dust free area e Do not store or operate the printer in an environment of extreme temperature or humidity e Donot place the printer near a heat source e Donot place the printer in direct sunlight e Donot place the printer where it is exposed directly to the cold air flow from an air conditioning system e Do not place the printer in locations susceptible to vibrations e For optimum perfor
225. t set up this feature before you can use it For details see the System Administrator Guide at www xerox com office CQ8700docs To include the fax header text 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Send Header Text 3 Touch an option 4 Touch OK ColorQube 8700 8900 Color Multifunction Printer 139 User Guide Faxing Sending a Fax to a Remote Mailbox 1 2 3 4 Press the Services Home button then touch Server Fax Touch the Fax Options tab then touch Mailboxes Touch Send to Remote Mailbox To address the fax select an option The Fax Number field allows you to enter a fax number Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Save Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode Touch OK Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature For details see the System Administrator Guide at www xerox com office CQ8700docs To store a fax in a local mailbox 1 Se Press the Services Home button then touch Fax Touch the Fax Options tab then tou
226. t_europe e ColorQube 8900 Color Multifunction Printer www xerox com environment_europe 248 ColorQube 8700 8900 Color Multifunction Printer User Guide Recycling and Disposal This appendix includes TEAM re UT aid p cicteem eve creweyee tearerere oeeroreee E R 250 Noli siya agcsli ete leteertererentrent eer teeee termite teeerretrr art etrrererentertcr E 251 BUrO pedi UNO Maessen ia o T E ae iinaen mentale nia E A AR 252 OaE gid E cee meen A T ION A E ETA ce nen E ee AAA OER NE 254 ColorQube 8700 8900 Color Multifunction Printer 249 User Guide Recycling and Disposal All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate 250 ColorQube 8700 8900 Color Multifunction Printer User Guide Recycling and Disposal North America Xerox operates an equipment take back and reuse recycle program To determine if this Xerox product is part of the program contact your
227. tab 2 Inthe Status window click Notification then click the desired option 3 Close the Status window Printing Special Job Types Special job types allow you to send a print job from your computer then print it from the printer control panel Select special job types in the Printing Preferences of the print driver Secure Print Secure print allows you to associate a 4 10 digit passcode with a print job when sending it to the printer The job is held at the printer until you enter the passcode at the control panel When printing a series of secure print jobs you can assign a default passcode in the Printing Preferences of the print driver Then you can use the default passcode for all print jobs sent from that computer If you must use a different passcode you can override it in the application print driver Sending a Secure Print Job 1 On the Paper Output tab from the Job Type list select Secure Print 2 Type then retype a 4 10 digit passcode for the secure print job 3 Inthe Confirm Passcode field type the passcode again Notes e If you do not supply a passcode the printer assigns a passcode and displays it in the Passcode Required window Use this passcode to print the document at the printer or click Cancel and type your own passcode to use in the Secure Print window e The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passc
228. ter follow these guidelines A WARNING Parts of the printer are hot and need time to cool down before moving or packing the printer To avoid personal injury or printer damage wait 30 minutes for the ink to solidify and the printhead to cool down The Power Off to Move procedure requires that you remove the cleaning unit and waste tray A CAUTIONS e Keep the printer level Tilting the printer can cause the ink to spill inside e Always allow the printer to cool before it is moved to avoid ink spills that can damage the printer e Always turn off the printer using the power switch and wait for the power off sequence to finish Then unplug all cables and cords Never turn off the printer by pulling the power cord or using a power strip with a power switch e For best results use the Power Off to Move procedure on the printer control panel For details see Moving the Printer Within the Office on page 183 e Always use at least two people to lift the printer e When lifting the printer grasp the areas as shown 102 3 lb 182 ColorQube 8700 8900 Color Multifunction Printer User Guide Maintenance Moving the Printer Within the Office 1 Close the printer doors 2 Turn off the printer using the power switch on the back of the printer 3 Within 60 seconds after turning off the printer on the printer control panel select either Standard Power Off or Power Off to Move 4 Wait for the printer to complete the
229. the job then enter the passcode Press the green Start button After the job prints to return to the list of saved jobs touch Browse To return to the list of folders touch Back Printing from Mailbox Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive To print from a mailbox 1 2 3 At the control panel touch Print From Select Mailbox then touch the name of the folder containing the document Touch the name of the document you want to print then select the paper size 2 sided printing and finishing options Press the green Start button After the job prints to return to the list of documents in the mailbox touch Browse To return to the list of folders touch Back ColorQube 8700 8900 Color Multifunction Printer 83 User Guide Printing Printing from CentreWare Internet Services You can print pdf ps pcl and xps files directly from CentreWare Internet Services without having to open another application or the print driver The files can be stored on a local computer hard drive mass storage device or network drive To print from CentreWare Internet Services 1 84 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 26 In CentreWare Internet Services click Print T
230. the tray Click the top tab into the slot at the top of the tray to lock it 5 ColorQube 8700 8900 Color Multifunction Printer 53 User Guide Paper and Media Loading Paper in the 1800 Sheet High Capacity Feeder Note Do not use glossy paper or labels in the 1800 Sheet High Capacity Feeder 1 Pull out the tray until it stops 2 Fan the edges of the paper before loading it into the paper trays This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid paper jams and misfeeds do not remove paper from its packaging until necessary 3 Load the paper with the short edge against the left side of the tray Notes e Load paper into the tray with the print side face down e Load hole punched paper with the holes toward the back e Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam 54 ColorQube 8700 8900 Color Multifunction Printer User Guide Paper and Media 4 Close the tray ColorQube 8700 8900 Color Multifunction Printer 55 User Guide Printing on Special Paper This section includes s EM 5119 01 cceprermten toeeetery a E pete e tener rer eary 56 s PODGER A tr metering 61 e THONS PArENEIES aasan E E EEN E EAEE 63 A list of paper and media recommended for your printer is available at North America e ColorQube 8700 Color Multifunction Printer
231. them so that you do not have to change them every time you print For example if you want to print on both sides of the paper for most jobs specify 2 sided printing in Printing Preferences To select default printing options 1 Navigate to the list of printers on your computer For Windows XP SP1 and later click Start gt Settings gt Printers and Faxes For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers For Windows Server 2003 and later click Start gt Settings gt Printers For Windows 7 click Start gt Devices and Printers 2 Inthe list right click the icon for your printer and click Printing Preferences 3 Inthe Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click the Help button in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job change the Printing Preferences from the application before sending the job to the printer For example if you want to use the Enhanced print quality mode when printing a particular document select Enhanced in Printing Preferences before printing the job 1 With the document open in your software application access the print settings For most software applications click File gt Print or press CTRL P for Windows 2 Select your printer an
232. tifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is separately shown on the label 244 ColorQube 8700 8900 Color Multifunction Printer User Guide Regulatory Information To order the correct service from the local Telephone Company you could also have to quote the codes in the following list e Facility Interface Code FIC O2LS2 e Service Order Code SOC 9 0Y A CAUTION Ask your local Telephone Company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack If this Xerox equipment causes harm to the telephone network the Telephone Company could temporarily discontinue service to the telephone line to which it is connected If advance notice is not practical the Telephone Company notifies you of the disconnection as soon as possible If the Telephone Company interrupts your service they can advise you of your right to file a complaint with the FCC if you believe that it is necessary The Telephone Company could change its facilities equipment operations or procedures which could affect the operation of the equipment If the Telephone Company changes something that affects the operation
233. tlet with a Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 233 printer specifications The printer is plugged into an Uninterruptible e Do not use a UPS Only use an extension cord power strip or Power Supply UPS or shared power strip surge protector designed to handle the electrical current capacity of the printer If you plug the printer into a 20 amp surge protector do not plug any other device into the surge protector Do not plug the printer into the same outlet with other high power devices such as kitchen appliances A network configuration problem exists Unplug the network cable If the problem is resolved contact your network administrator to reconfigure your network installation A system error occurred Contact your Xerox representative with the error code and message Check the control panel fault history For details see Viewing Error Messages on the Control Panel on page 224 Printing Takes Too Long Probable Causes Solutions The printer is set to print on a paper type that Certain paper types like heavyweight paper and transparencies requires slower printing take more time to print Ensure that the print driver and control panel are set to the proper paper type The printer is in Energy Saver mode Wait It takes time for printing to start when the printer is coming out of Energy Saver mode The way the printe
234. to your computer To retrieve your scan files 1 116 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 26 Click the Scan tab In the Display section select Mailboxes In the Scan to Mailbox section click the folder containing the scan Your scan file appears in the Folder Contents window Notes e For a password protected private folder click the Folder Password field type the password then click OK e If your image file does not appear click Update View Under Action select an option then click Go Download saves a copy of the file to your computer When prompted click Save then navigate to the location on your computer to save the file Open the file or close the dialog box Reprint prints the file without saving a copy of the file to your computer Delete removes the file from the mailbox When prompted click OK to delete the file or Cancel to cancel the operation ColorQube 8700 8900 Color Multifunction Printer User Guide Scanning Scanning to Network File Repositories This section includes e Scanning to a Predefined Network File REPOSItOFY snssscosecssecccsssccsssccneccenneeseseccenserseecensccenneessscceeneesese 117 e Adanqa Sean DestiGh OMe cco elas ences hectare anor needa ee anend cea ne
235. total number of pages with only black color or up to 1 3 combined coverage of cyan magenta or yellow Xerox refers to this coverage as Useful Color Color Level 2 Impressions shows the total number of pages with greater than 1 3 and up to 6 combined coverage of cyan magenta and yellow Xerox refers to this coverage as Everyday Color Color Level 3 Impressions shows the total number of pages with greater than 6 combined coverage of cyan magenta and yellow Xerox refers to this coverage as Expressive Color Total Impressions shows the total number of pages for all coverages and colors Note A page is one side of a sheet of paper that can be printed on one or two sides A sheet printed on two sides counts as two impressions 3 To view detailed usage information touch Usage Counters Touch Impression Counters then select an option 5 Touch Close 178 ColorQube 8700 8900 Color Multifunction Printer User Guide Ordering Supplies This section includes e 6 6 Locating the Senai Number cananan a match 179 I Oe errant es aoe bomen nee E T E E N nna aa 179 s Routine Maintenance Mem cn ween ameta ten aR E R NEER AN 180 Customer Replaceable aaa a ac ea rrr saeco cece aren satd waa tacte nnn a 180 ay Ne sissen argin E E er EEE EARTE mnie 181 REVAN UPES sro cee eh eae ees asa cee ee ee aca es anette 181 Locating the Serial Number To contact Xerox for assistance you need the printer serial number The
236. tton edit the information in the fields then touch OK To enter or change a fax number for the contact to the right of the green fax icon touch the field Touch Enter Fax Number use the alphanumeric keypad to enter the number then touch OK To enter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field Touch Enter Internet Fax Number use the alphanumeric keypad to enter the number then touch OK To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Editing or Deleting Favorites in the Device Address Book oy rE we Press the Services Home button then touch Fax Touch Address Book Touch the Down arrow then touch Contacts or All Contacts Touch the desired entry using the scroll arrows as needed Touch Details To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To delete a favorite to the right of the global address book fax or Internet fax field touch the corresponding orange star Touch OK To return to the main menu press the Services Menu button ColorQube 8700 8900 Color Multifunction Printer 157 User Guide Maintenance This chapter includes General zine eo
237. ur clock to use 24 hour format Touch Save 192 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Scanner Errors Probable Causes Solutions Scanner is not communicating Turn off the printer using the power switch on the back of the printer On the touch screen touch Standard Power Off Wait for the printer to complete its power off sequence On the back of the printer squeeze the two latches on the connector of the scanner cable then remove the cable Reinsert the cable by pushing the connector until both latches click into place Turn on the power switch If the error persists contact your Xerox representative ColorQube 8700 8900 Color Multifunction Printer 193 User Guide Troubleshooting Jams This section includes 194 Clegung Paper l aMoassaninan ienna A abecticamanaivel 195 Minimizing level 2 lt liget 0 iq eeeseeereer teste eter eter naer 207 Troubleshooting Paper FONTS rrd aina rean e E N EGR 209 Cleaiing Staple JANS asusni ena annan E A hin ene cas ee E awn iigeenns 212 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Clearing Paper Jams This section includes Clearing Jams at the Top Left Side DOOr oe cscsssssssssssessssssssscsnessnecsnesssscsssecssscesscsssscsnecssccssscsasessscseaeesnecssneesees 195 Ceann peo ani once lice saa eererteetertemeetert teerert receives re rertre acy ere ecertcr etree reprtrt fee rereme
238. ur computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Finding the IP Address of the Printer You can view the IP address of your printer on the control panel or on the Configuration Report 26 ColorQube 8700 8900 Color Multifunction Printer User Guide Features Finding the IP Address at the Control Panel If Display Network Settings is set to Show IPv4 Address the address appears in the top left corner of the touch screen display To display the IPv4 Address on the control panel do one of the following e To configure Display Network Settings using CentreWare Internet Services click Properties gt Security gt Display Network Settings gt Show IPv4 Address gt Apply For details see the Help in CentreWare Internet Services e Toconfigure Display Network Settings at the control panel press the Machine Status button Touch Tools gt Network Settings gt Display Network Settings gt Show IPv4 Address gt OK To view the IP address of the printer in the control panel menu 1 Atthe printer control panel press the Machine Status button 2 Record the IP addresses from the IPv4 and IPv6 areas on the display Note If the IPv4 or IPv6 addresses are not configured they do not appear in the display Finding the IP Address on the Configuration Report 1 At the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information
239. utton Maintenance Assistant Your printer includes a built in diagnostic capability allowing you to send diagnostic information directly to Xerox Maintenance Assistant is a remote diagnostic tool that offers a fast way to resolve potential issues receive assistance and automate the troubleshooting or repair process Use Maintenance Assistant only when requested to do so by a Xerox representative 224 ColorQube 8700 8900 Color Multifunction Printer User Guide Troubleshooting Online Support Assistant Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve printer problems You can find solutions for print quality problems paper jams software installation problems and more Online Support Assistant offers the latest technical solutions and illustrated step by step operational tips To access the Online Support Assistant go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support More Information Resource Location Installation Guide Packaged with the printer Other documentation for your printer e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700docs e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900docs Recommended Media List United States e ColorQube 8700 Color Multifunction Printer www xerox com paper e ColorQube 890
240. utton then touch ID Card Copy 2 Touch the Image Quality tab 3 Under Original Type select the appropriate settings Touch the content type of the original document If known select how the original was produced Lightening or Darkening ID Card Copies You can lighten or darken the copy for each side Use the slider to lighten or darken the output for the first side After the first side is complete use the slider again to lighten or darken the second side Both sides of the original are printed side by side each using different lighten or darken settings To adjust the image 1 Press the Services Home button then touch ID Card Copy 2 Touch the Image Quality tab 3 To lighten or darken the image for side 1 under Lighten Darken adjust the slider up or down 4 Lift the document cover 5 Place the ID card or a document smaller than half the selected paper supply size in the upper left corner of the document glass 6 Press the green Start button 7 Lift the document cover 8 Turn over the document and position it in the upper left corner of the document glass 9 To lighten or darken the image for side 2 adjust the slider up or down 10 Press the green Start button 11 Lift the document cover and remove the ID card or document 106 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying Automatically Suppressing Background Variation When scanning originals printed on thin paper text or i
241. with a dry lint free cloth only e Do not burn any consumables or routine maintenance items For more information on the Xerox supplies recycling program go to e ColorQube 8700 Color Multifunction Printer www xerox com gwa e ColorQube 8900 Color Multifunction Printer www xerox com gwa See also Cleaning the Printer on page 161 Moving the Printer on page 182 14 ColorQube 8700 8900 Color Multifunction Printer User Guide Safety Printer Symbols Description Warning or Caution Ignoring this warning could cause serious injury or even death Ignoring this caution could cause injury or damage to the property Oil from the cleaning kit can stain clothing and material Do not tip the cleaning kit because oil can drip from the tray Do not let the cleaning kit contact your clothing Do not tip the printer It can cause ink to spill Do not touch the area of the printer marked with this symbol After turning it off wait 30 minutes for the printer to cool before moving or tilting it Do not look into the scanner during operation ColorQube 8700 8900 Color Multifunction Printer 15 User Guide Safety Environmental Health and Safety Contact Information For product safety information in the United States and Canada go to e ColorQube 8700 Color Multifunction Printer www xerox com environment e ColorQube 8900 Color Multifunction Printer www xerox com environment For product safety information in Europe go to e C
242. ww xerox com office worldcontacts ColorQube 8900 Color Multifunction Printer www xerox com office worldcontacts Printer registration ColorQube 8700 Color Multifunction Printer www xerox com office register ColorQube 8900 Color Multifunction Printer www xerox com office register On 3 Xerox Direct online store www direct xerox com 28 ColorQube 8700 8900 Color Multifunction Printer User Guide Features Xerox Welcome Center If you need assistance during or after printer installation visit the Xerox website for online solutions and support for your printer model e ColorQube 8700 Color Multifunction Printer www xerox com office worldcontacts e ColorQube 8900 Color Multifunction Printer www xerox com office worldcontacts If you require further assistance contact the Xerox Welcome Center for the United States and Canada at 1 800 835 6100 If a local Xerox representative telephone number was provided during printer installation record the telephone number in the following space If you need additional help using your printer 1 Refer to this user guide 2 Contact the system administrator 3 Visit our customer website for your printer model ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700support ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900support To assist you the Welcome Center needs the following information e The nature of the probl
243. www xerox com paper e ColorQube 8900 Color Multifunction Printer www xerox com paper European Union e ColorQube 8700 Color Multifunction Printer www xerox com europaper e ColorQube 8900 Color Multifunction Printer www xerox com europaper See also Paper Tips Page for details see Information Pages on page 23 Order supplies from your local reseller or go to e ColorQube 8700 Color Multifunction Printer www xerox com office CQ8700supplies e ColorQube 8900 Color Multifunction Printer www xerox com office CQ8900supplies A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Envelopes Print envelopes only from Tray 1 or from a 525 Sheet Feeder For details see Supported Envelope Sizes on page 46 Guidelines for Printing Envelopes e Print quality depends on the quality and construction of the envelopes Try another envelope brand if you do not get desired results e Maintain constant temperatures and relative humidity e Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing e Remove air bubbles fro
244. y job using paper from a different tray The paper used for the exception pages must be the same size as the paper used for the rest of the document Note You cannot add exception pages if the paper supply is set to Auto Select or if Booklet Creation is selected To specify the exception pages 1 Press the Services Home button then touch Copy Note If the paper supply is set to Auto Select exception pages are unavailable 2 Under Paper Supply touch the tray containing the paper for the body pages of the job 3 Touch the Output Format tab then touch Special Pages gt Exceptions On the Exceptions screen touch the beginning Page Number field Then use the alphanumeric keypad to enter the starting value for the range of the exception pages 100 ColorQube 8700 8900 Color Multifunction Printer User Guide Copying 5 Touch the ending Page Number field then use the alphanumeric keypad to enter the ending value for the range of exception pages Note To specify a single page as an exception enter its number as the start and end of the range 6 To specify the paper used for the exception pages a Touch Paper Supply b Touch the tray containing paper for the exception pages c Touch OK 7 Touch Add The exception pages are added to the list on the right side of the screen 8 Repeat the four previous steps to add additional exception pages 9 Touch Close The exception pages appear in the list on the right side of the screen Not
245. you can use this feature To send a server fax 1 Load the original on the document glass or in the duplex automatic document feeder 2 Press the Services Home button then touch Server Fax 3 To address the fax touch one or more options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a dial pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close Fax Directory allows you to select fax numbers from your Fax Directory Touch the Up or Down arrows to scroll through the list touch the desired contact then select Add to Recipients from the drop down menu Select and add more contacts or touch Close Touch 2 sided Scanning and select an option Touch Original Type and select an option Touch Resolution and select an option Select more options as needed For details see Selecting Server Fax Options on page 145 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned oN A oS 144 ColorQube 8700 8900 Color Multifunction Printer User Guide Faxing Selecting Server Fax Options This section includes 2 SU CKAU aceliL gt he dnl csciceeeeanerenretereyeronerenettertratvienrerterinrtre ten terevecerrestrrnimeratriery a

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