Xantrex M370078-01 II User's Manual
Contents
1. 2 2 ENET Connector 2 4 Network Topology and Connection 2 5 Software Installations 2 9 Configuring the Device Using Devicelnstaller 2 11 Selecting a Network Adapter 2 11 Assigning an IP Address to the Power Supply Unit 2 12 Selecting ENET as the Communication Port 2 17 Terminal Configuration 2 19 Data Format 2 19 End of Message 2 19 Setting Up a HyperTerminal Connection 2 19 Establishing Communication with the Power Supply 2 23 Advanced Section 2 26 Network Topology 1 Simple LAN 2 26 Network Topology 2 ENET and RS 485 Bus 2 30 A Troubleshooting Troubleshooting for ENET RS 485 Communication A 2 Troubleshooting for ENET Communication A 3 B Links Links B 2 Warranty and Product Information WA 1 M370046 06 ix Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 2 1 Figure 2 2 F2. Advanced Section on page 2 26 The additional topologies build on the configuration ideas present in this section by referencing the various setup instructions Single Computer and Single Power Supply Unit Figure 2 6 shows the connection between the ENET unit and Local Computer through a crossover cable however a HUB could also be used with straight through Ethernet cables as well Connect your computer to the ENET as shown in Figure 2 6 or if this topology does not match your configuration refer to the Advanced Section on page 2 26 to identify the topology you wish to implement and follow the instructions described in that section Local Computer ENET Power Supply Figure 2 6 Single Computer Single Power Supply M370078 06 2 5 Ethernet ENET Setting Up the Computer To set up the computer 1 Open Explorer on the main computer go to Control Panel gt Network Connections gt Local Area connections See Figure 2 7 Network Connections mA Fie Edit View Favorites Tools Advanced Help ay Ook O FOXX HG Je proe E 2 Address S Network Connections br Go Folders be Dial up 5 Desktop E B My Documents za z P My Computer amp B 3 5 Floppy A eU PPP Local Disk C 3 NEW D a e Control Panel Administrative Tools i e Fonts 8 x amp Network Connections n G p d Local 4rea Wireless Printers and Faxes Connectig EI Scheduled Tasks Enable H
3. Supports 920K Baud Rate True Supports HTTP Server True Supports HTTP Setup True Supports 230K Baud Rate True Supports GPIO True Figure 2 16 IP Address Details Window Important Do NOT use the Assign IP button in the tool bar upper left of this window The IP address is assigned using Steps 5 through 9 that follow 5 Inthis window click the Web Configuration tab which will open a new window See Figure 2 17 2 14 M370078 06 Configuring the Device Using Devicelnstaller AmE File Edit View Device Tools Help rea Search Assign IP Upgrade EET Lantronix Devices 1 device s Device Details Web Configuition Eh fig Local Area Connection 172 16 21 129 BA xPot Address http 172 16 21 51 80 External Browser Eg XPort 03 firmware v6 1 0 0 N B g Q TREE LANRONIX 3e 172162151 Navigate to hitp 172 16 21 51 80 Figure 2 17 Entering the Lantronix Interface Next to the Address field click the green Go button You will be prompted for user name and password ignore these fields leave blank and click OK This brings up the Lantronix XPort interface Figure 2 18 M370078 06 Ethernet ENET B Lantronix DeviceInstaller 4 1 0 9 E a Lantronix Devices 1 device s B d Local Area Connection 172 16 21 123 B A Xot is Porc fimware v6 1 0 0 Sg 172162151 MAC Address 00 20 4A 99 83 40 Home Xror Device Server Configuration Manage
4. well as the GPIB card firmware version This will be shown in the text box below String Received See Figure 1 4 Ethernet ENET Chapter 2 Ethernet ENET provides information and procedures to connect and configure the power supply to the ENET Ethernet ENET Overview This chapter is intended for network administrators responsible for the configuration and maintenance of devices on the network This chapter provides information for connecting and configuring the power supply to Ethernet Basic Section This section describes the equipment and procedures to fully set up the simplest configuration of an XG unit with the ENET option and a single computer Important The information in this section is applicable to the Advanced Section on page 2 26 Xantrex recommends that you read through this section even if the configuration doesn t match your final setup System Requirements Accessories e Windows XP Windows 2000 Windows NT4 0 with service pack 6 0a or later Windows ME or Windows 98 e Internet Explorer 5 01 or later e 30 MB hard drive space 64MBRAM e Power supply with ENET port e ENET RJ 45 and RJ 45 STP Cat 5 cross cable 9 84 feet 3 m in length or longer e PC e Installation CD Communication Cable 2 2 Use a standard RJ 45 see Figure 2 1 and RJ 45 cross cable see Figure 2 2 EX T Figure 2 1 Computer or HUB Plug M370078 06 Basic Section Figure 2 2 Power
5. 10 9 132 255 255 252 0 c em r Figure 2 13 Selecting Network Adapter Assigning an IP Address to the Power Supply Unit If your system is auto IP configured the following warning message is displayed Network configuration The active network interface on this computer is using an Auto IP address Please refer to Windows help For configuring network settings on this computer Lk Figure 2 14 Auto IP Address Message Important Auto IP mode is acceptable only for the single computer and single power supply configuration To assign an IP address to the power supply unit 1 Click OK to dismiss the Auto IP warning message If you are not intending on using an Auto IP debug your network connection at this time The Lantronix DevicelInstaller window appears See Figure 2 15 2 12 M370078 06 Configuring the Device Using Devicelnstaller 2 Click Search to get a list of all the XG devices that can be reached from the network adaptor that you previously selected If your XG unit s are powered up they should appear in this list Bi Lantronix DeviceInstaller 4 1 0 9 nl x File Edit View Device Tools Help Pe Search Assign IP Lantorix Devices 1 devices Ime 00000000 Name Group IPAddess Hardware Address g Local Area Connection 172 16 21 129 SA XPot 03 172162151 002044 398340 Online ilf Ready M Figure 2 15 Searching for Power Supply IP Address After a short delay your p
6. Series Programmable DC Power Supply from the GPIB interface and connecting and configuring the power supply to the Ethernet The Manual covers the GPIB and Ethernet interface options only Refer to the XG 850 Watt Series Programmable DC Power Supply Operating Manual Part number M370078 01 for installation operating procedures setup calibration and troubleshooting for your power supply The Manual is intended for the user who is familiar with electronic power supplies Constant Current and Constant Voltage operating modes and the control of output power The user should be familiar with practicing safe techniques while making supply or pin connections The user should also have experience with network based communications software and protocols Organization M370078 06 This Manual is organized into two chapters two appendices and provides Warranty and Product information Chapter 1 GPIB provides information and procedures on programming the XG 850 Watt Series Programmable DC Power Supply from the GPIB General Purpose Interface Bus interface Chapter 2 Ethernet ENET provides information and procedures to connect and configure the power supply to the ENET Appendix A Troubleshooting provides troubleshooting information for the combined ENET and RS 485 communication and for ENET communication Appendix B Links provides the Web site links for relevant third party vendors About This Manual Co
7. The topology follows the typical star topology provided by a HUB and multiple XGs with the ENET option and one or more computers Figure 2 30 shows this configuration Local Computer 1 Local Computer 2 ENET ENET Power Supply 1 ENET Power Supply 30 Power Supply 2 Figure 2 30 Multiple Power Supplies and Two Computers All devices connects via the HUB Every device must have a unique IP address for example Computer 1 169 254 117 231 Computer 2 169 254 117 232 Power supply 1 169 254 117 220 Power supply 2 169 254 117 221 Power supply 3 169 254 117 222 Power supply 30 169 254 117 230 You must set up every device manually M370078 06 Advanced Section To set up for multiple power supplies and two computers 1 Set up your computer as described in Setting Up the Computer on page 2 6 Repeat the procedure for each computer hooked up to the system 2 Install the DeviceInstaller software on the PC you wish to use to configure the XG unit s with See the instructions for Software Installations on page 2 9 3 Configure each XG unit with an ENET option See the instructions for Configuring the Device Using Devicelnstaller on page 2 11 4 Create terminal connections for each of the XG unit s with the ENET option that were configured in step 3 See the instructions for Terminal Configuration on page 2 19 5 If more than one computer is going to be used copy the filename ht files s
8. are fully responsible for all documents duties tariffs and deposits If you are returning a product to a Xantrex Authorized Service Center ASC A Xantrex return material authorization RMA number is not required However you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility Out of Warranty Service If the warranty period for your XG 850 Watt Series Programmable DC Power Supply has expired if the unit was damaged by misuse or incorrect installation if other conditions of the warranty have not been met or if no dated proof of purchase is available your unit may be serviced or replaced for a flat fee To return your XG 850 Watt Series Programmable DC Power Supply for out of warranty service contact Xantrex Customer Service for a Return Material Authorization RMA number and follow the other steps outlined in Return Procedure on page WA 4 Payment options such as credit card or money order will be explained by the Customer Service Representative In cases where the minimum flat fee does not apply as with incomplete units or units with excessive damage an additional fee will be charged If applicable you will be contacted by Customer Service once your unit has been received Information About Your System As soon as you open your XG 850 Watt Series Programmable DC Power Supply package record the following information and be sure t
9. capacitors store potentially dangerous energy for some time after power is removed WARNING Operate the power supply in an environment free of flammable gases or fumes To ensure that the power supply s safety features are not compromised use the power supply as specified in this manual and do not substitute parts or make any unauthorized modifications If service is necessary please return the power supply to the factory Authorized Service Center See Return Material Authorization Policy on page WA 3 WARNING Limitations on use The XG 850W GPIB and Ethernet Interface Option is not intended for use in connection with life support systems or other medical equipment or device M370078 06 vii viii Contents Important Safety Instructions vii 1 GPIB Overview 7 1 2 Codes and Standards 1 2 GPIB Interface Description and Required Cable Size 1 2 Communication with Your Device 1 4 Selecting a Communication Port 1 4 2 Ethernet ENET Overview 7 2 2 Basic Section 2 2 System Requirements 2 2 Accessories
10. the GPIB interface as the communication port used on the XG and it also provides an example of how commands can be sent and received The details of the IEEE 488 2 and SCPI status reporting register structures and a complete list of commands available can be found in the XG 850 Watt Series Programmable DC Power Supply Operating Manual M370046 01 Selecting a Communication Port To select the GPIB as the communication port 1 Turn the 9 position Mode control to PGM rE is displayed in the output voltage display 2 Turn the rotary Adjust Enter control to select the BP b communication port 3 Press the rotary Adjust Enter control Addr is displayed on the output voltage display 4 Turn the rotary Adjust Enter control to select the desired address between 1 to 30 For the purpose of this example 10 will be selected 5 Press the rotary Adjust Enter control to commit the new address 6 Click Scan For Instruments on the GPIB Explorer toolbar See Figure 1 2 The power supply will be found as shown in Figure 1 2 Important This section uses the National Instruments MAX program to communicate with the XG This is for demonstration purposes only Any software that is capable of addressing a GPIB device and sending and receive text could be used in its place Consult your GPIB card manufacturer to see if they provide an equivalent program 1 4 M370078 06 Communication with Your Device GPIBO GPIB USB HS Measur
11. 2 shows a system with two connected devices Important In this system configuration every power supply needs a unique IP address whereas the address defined from front panel power supply s own address may be arbitrary M370078 06 2 29 Ethernet ENET Network Topology 2 ENET and RS 485 Bus Up to 30 units may be connected to the RS 485 bus The first unit connects to the controller via ENET and the other units are connected with the RS 485 bus Figure 2 33 shows the system of an XG unit with the ENET option and several XG units connected via the RS 485 bus Each power supply must have its own address defined from the front panel Only one IP address is required for your network excluding computers and only one controlling program is required one per XG with ENET option as noted in Network Topology 1 Simple LAN on page 2 26 C Local Computer Power Supply 1 Power Supply 2 Power Supply 30 Figure 2 33 ENET and RS 485 Bus 2 30 M370078 06 Advanced Section XG ENET HyperTerminal 15 x File Edit view Call Transfer Help mg als ADR 1 IDN Sorensen XG 80 10 5 SNH 0746802175 1 09 Build 23 03 10 2007 ADR 2 IDN Sorensen XG 80 10 5 SNH 0746802174 1 09 Build 23 03 10 2007 Connected 0 10 03 Auto detect TCP IP fscRott caps Num Capture Print echo Figure 2 34 HyperTerminal Window Figure 2 34 shows the HyperTerminal session for the combined confi
12. D IN ITS MANUALS OR OTHER DOCUMENTATION B ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES DAMAGES COSTS OR EXPENSES WHETHER SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR INCIDENTAL WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER S RISK AND C REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION THE ACCURACY CANNOT BE GUARANTEED APPROVED XANTREX CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE VERSION WHICH IS POSTED AT WWW PROGRAMMABLEPOWER COM Date and Revision November 2007 Revision A Part Number M370078 01 M370078 01 ii Product Numbers FGAs XG6 110 XG60 14 XG8 100 XG80 10 5 XG12 70 XG100 8 5 XG20 42 XG150 5 6 XG33 25 XG300 2 8 XG40 21 XG600 1 4 Part Numbers for Rack Mount Kits Rack Mount Kit Part Number Dual XG 850 Watt RM D XG1 Single XG 850 Watt RM S XGI XG Series Rack mount rails for RM XG Contact Information Telephone 1 800 733 5427 toll free North America 1 858 450 0085 direct Fax 858 458 0267 Email sales programmablepower com service programmablepower com Web www programmablepower com M370078 01 About This Manual Purpose Scope Audience This Operating Manual provides explanations and procedures for programming the XG 850 Watt
13. DER THIS LIMITED WARRANTY IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES LOSSES COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND ANY LOSS OR DAMAGE TO PROPERTY ANY PERSONAL INJURY ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE OR THE INCORRECT INSTALLATION INTEGRATION OR OPERATION OF THE PRODUCT WA 2 M370078 01 Warranty and Return Exclusions If this product is a consumer product federal law does not allow an exclusion of implied warranties To the extent you are entitled to implied warranties under federal law to the extent permitted by applicable law they are limited to the duration of this Limited Warranty Some states and provinces do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential damages so the above limitation s or exclusion s may not apply to you This Limited Warranty gives you specific legal rights You may have other rights which may vary from state to state or province to province Return Material Authorization Policy Before returning a product directly to Xantrex you must obtain a Return Material Authorization RMA number and the correct factory Ship To address Products must also be shipped prepaid Product shipments will be refused and returned at your e
14. E Shared Documents NUS H Dima s Documents Create Shortcut 3 My Network Places Delete Recycle Bin RCM LAN or High Speed Internet Properties X View or change settings For this connection such as adapter protocol modem configuration settings e Figure 2 7 Configuring the Network Connection of the Computer 2 Rightclick on the mouse button and click on Properties The Local Area Connection Properties window appears See Figure 2 8 2 6 M370078 06 Basic Section Local Area Connection Properties General Authentication Advanced Connect using E SiS 900 PCI Fast Ethernet Adapter This connection uses the following items vi f amp QoS Packet Scheduler M Network Monitor Driver Internet Protocol TCP IP Uninstall Description Transmission Control Protocol Intermet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Figure 2 8 LAN Properties Dialog Box 3 Click the Internet Protocol TCP IP check box and click Properties See Figure 2 8 The Internet Protocol TCP IP Properties Dialog Box appears See Figure 2 9 M370078 06 2 7 Ethernet ENET Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your ne
15. ENET as the communication port Refer to the correct power supply address using the front panel See the XG 850 Watt Series Programmable DC Power Supply Operating Manual Part number M370078 01 Chapter 5 Remote Interface Addressing for a detailed explanation on how to use the ADR command A 4 M370078 06 Links Appendix B Links provides the Web site links for relevant third party vendors Links Links B 2 Lantronix Inc Web site www lantronix com index html XPort Embedded Device Server www lantronix com products eds xport index html DevicelInstaller http www lantronix com device networking utilities tools device installer html Java virtual machine http java sun com j2se downloads html M370078 06 Warranty and Product Information Warranty What does this warranty cover This Limited Warranty is provided by Xantrex Technology Inc Xantrex and covers defects in workmanship and materials in your XG 850 Watt Series Programmable DC Power Supply This warranty period lasts for five 5 years from the date of purchase at the point of sale to you the original end user customer You require proof of purchase to make warranty claims What will Xantrex do Xantrex will at its option repair or replace the defective product free of charge provided that you notify Xantrex of the product defect within the Warranty Period and provided that Xantrex through inspect
16. IB female connector See Figure 1 1 GPIB Connector AT Tf LL a SUUU j JUUUUL JJJ E g HHH UUUUUDUUL T4 JUL 00099906 NNNNA PER gea N One g Oeo Ri HHE i Figure 1 1 GPIB Connector and Pins M370078 06 Overview Table 1 1 identifies the pin name and describes the pin functions Table 1 1 GPIB Pin Description J2 Pin Name Function Note 1 DIOI DIOI Data 2 DIO2 DIO2 Data 3 DIO3 DIO3 Data 4 DIO4 DIO4 Data 5 EOI End of Identify Control 6 DAV Data Valid Handshake I NRFD Not Ready for Data Handshake 8 NDAC No Data Accepted Handshake 9 IFC Interface Clear Control 10 SRQ Service Request Control 11 ATN Attention Control 12 Shield Chassis 13 DIO5 DIO5 Data 14 DIO6 DIO6 Data 15 DIO7 DIO7 Data 16 DIOS DIOS Data 17 REN Remote Enable Control 18 DAV Return Chassis 19 NRFD Return Chassis 20 NDAC Return Chassis 21 IFC Return Chassis 22 SRQ Return Chassis 23 ATN Return Chassis 24 Signal Ground Chassis M370078 06 1 3 GPIB Communication with Your Device This section provides information on selecting
17. P Address Message 2 12 Searching for Power Supply IP Address 2 13 IP Address Details Window 2 14 Entering the Lantronix Interface 2 15 Lantronix XPort Interface 2 16 Assigning IP Settings 2 17 HyperTerminal Connection 2 19 Connection Description Window 2 20 New Connection Dialog Box 2 20 Main Terminal Window 2 21 ENET Properties Window 2 22 XG ENET Properties Dialog Box 2 22 ASCII Setup Dialog Box 2 23 Main HyperTerminal Window 2 24 Saving Session 2 24 xi Figures Figure 2 29 Figure 2 30 Figure 2 31 Figure 2 32 Figure 2 33 Figure 2 34 xii Saved Session 2 25 Multiple Power Supplies and Two Computers 2 26 HyperTerminal Session 2 28 System with Two Connected Devices 2 29 ENET and RS 485 Bus 2 30 HyperTerminal Window 2 31 M370046 06 Tables Tabl
18. Smart choice for power a nt rex Operating Manual GPIB and Ethernet Interface for XG Series Programmable DC Power Supplies www programmablepower com Smart choice for power xantrex XG 850 Watt Series Programmable DC Power Supply Operating Manual About Xantrex Xantrex Technology Inc is a world leading supplier of advanced power electronics and controls with products from small mobile units to utility scale systems for wind solar batteries fuel cells microturbines and backup power applications in both grid connected and stand alone systems Xantrex products include inverters battery chargers programmable power supplies and variable speed drives that convert supply control clean and distribute electrical power Trademarks XG 850 Watt Series Programmable DC Power Supply is a trademark of Xantrex International Xantrex is a registered trademark of Xantrex International Other trademarks registered trademarks and product names are the property of their respective owners and are used herein for identification purposes only Notice of Copyright XG 850 Watt Series Programmable DC Power Supply Operating Manual November 2007 Xantrex International All rights reserved Exclusion for Documentation UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX A MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDE
19. Supply Plug Figure 2 3 RJ 45 Plug A 1 8 Table 2 1 Description of PIN on RJ 45 Plug Pin Name Description 1 TX Transmit data 2 TX Transmit data 3 RX Receive data 4 Gnd Ground 5 Gnd Ground 6 RX Receive data T Gnd Ground 8 Gnd Ground 4 2 3 4 5 6 7 8 ANOaRWNH Figure 2 4 Scheme of ENET Cross Cable M370078 06 2 3 Ethernet ENET ENET Connector The XPort ENET connector is located on the rear panel of the power supply See Figure 2 5 Left LED Right LED Contact 8 ontact 1 m XPort ENET connector PL gar 4 Z Sos cz c3 JUJU on Figure 2 5 XPort ENET Connector and LEDs THEY MR 000000000000000000 Cc XPort LEDs The device contains two bi color LEDs built into the front of the XPort connector See Figure 2 5 Table 2 2 Description of LEDs LED Color Description Link LED Left side Off No link Amber 10 Mbps Green 100 Mbps Activity LED Right Off No activity side Amber Half duplex Green Full duplex 2 4 M370078 06 Basic Section Network Topology and Connection The following section describes the network topology for the single computer and single XG power supply unit The other possible network topologies will be discussed later in the
20. aved in step 3 to a disk and copy them over to each computer that you will be using to access the XG unit s over the Ethernet If copying the files is not possible repeat step 3 for each computer that you wish to use The configuration is complete You are now ready to use your system Controlling Your System For every connected XG unit create a separate terminal session This should have been done according to the instructions in Establishing Communication with the Power Supply on page 2 23 Also open a separate HyperTerminal session for each XG unit that you wish to control An example of two XG units in a system is shown in Figure 2 31 M370078 06 2 27 Ethernet ENET XG ENET HyperTerminal z goe ADR 1 IDN Sorensen XG 80 10 5 SN 0746802175 1 09 Build 23 03 10 2007 XG ENET 2 HyperTerminal Dl e 2a E ADR 2 IDN Sorensen XG 80 10 5 SN 07468002174 1 09 Build 23 03 10 2007 Figure 2 31 HyperTerminal Session There are two HyperTerminal windows for controlling two power supply units See Figure 2 31 2 28 M370078 06 Advanced Section XG ENET HyperTerminal sic XG ENET Properties C g Dir ES BDR 1 IDN Sorensen XG 80 10 5 SN 0746802175 1 frees frea wno LOOK ca XG ENET 2 Properties ol ADR 2 IDN Sorensen HG 80 10 5 SN 0746802174 1 Figure 2 32 System with Two Connected Devices Figure 2 3
21. dress 4 gj Instrument 0 econdary Address None GPIB m 4 Miscellaneous VISA Resource E Identification Sorensen XG 100 8 5 SN jyyyyyyyyy 1 09 Build 23 03 10 20 es e me PX PXI System Unidentified MF GPIB Interface ID 0 Cs Serial amp Parallel What do Py VISA TCP IP Resources ar has A amp oua gt Communica S MI Drivers vee t7 9 Remote Systems instrument GPIB Instrument Settings This section provides ju Figure 1 3 Instrument Properties 8 Click Communicate with Instrument in the GPIB Explorer toolbar See Figure 1 3 NI 488 2 Communicator appears See Figure 1 4 DI NI 488 2 Communicator GPIBO InstrumentO Primary Address 4 Globals ing IDN Send String IDN sta 0x2100 JC JC rer tentem ibcntl 96 Configured String Received Binary Information Received 58 61 6e 74 72 65 78 20 58 54 52 20 31 30 30 2d 38 2e 2c 20 53 4e 23 20 f f ff ff f ff 2c 20 31 2e 30 39 20 75 69 6c 64 20 32 33 2c 20 30 33 31 30 2f 32 Figure 1 4 ID String Query 1 6 M370078 06 M370078 06 Communication with Your Device 9 Inthe Send String box enter IDN and click Query Important If you press Enter while typing the string to be sent the NI 488 2 Communicator program will exit 10 The String Received window will show the ID string for the XG The ID string indicates the model serial number firmware version as
22. dress Setting section for a more detailed discussion of addressing Once all slave units have been setup proceed with the next step 10 Setup the fixed IP address for the first unit using DevicelInstaller as described in Assigning an IP Address to the Power Supply Unit on page 2 12 11 Create and set up a new HyperTerminal session as described in Terminal Configuration on page 2 19 12 In the HyperTerminal session window type the ADR 1 IDN command where the should be replaced by the address assigned to the power supply in step 9 Press enter to send the command 13 Verify that the unit responds with the ID string Perform this test for each unit that is connected including the master unit 14 If additional XG units are using Network Topology 2 repeat the setup procedure steps 1 to 14 for each ENET and RS 485 group Important The IP address for each ENET and RS 485 group must be unique but the RS 485 bus addresses can be reused for each unique ENET RS 485 group Advanced Section M370078 06 2 33 Ethernet ENET 2 34 M370078 06 Troubleshooting Appendix A Troubleshooting provides troubleshooting information for the combined ENET and RS 485 communication and for ENET communication Troubleshooting Troubleshooting for ENET RS 485 Communication This section describes specific troubleshooting for the combined ENET RS 485 communication only See Troubleshootin
23. e 1 1 Table 2 1 Table 2 2 Table A 1 Table A 2 M370046 06 GPIB Pin Description J2 1 3 Description of PIN on RJ 45 Plug pie Description of LEDs 2 4 Troubleshooting for ENET RS 485 Communication A 2 Troubleshooting for ENET Communication A 3 xiii xiv GPIB Chapter 1 GPIB provides information and procedures on programming the XG 850 Watt Series Programmable DC Power Supply from the GPIB General Purpose Interface Bus interface GPIB Overview The power supply can be programmed from a remote terminal using a GPIB interface Communication over the GPIB interface meets IEEE 488 2 standards and are Standard Commands for Programmable Instrumentation SCPI compliant Codes and Standards The GPIB interface of the XG 850 Watt Series Programmable DC Power Supply has been implemented according to IEEE Std 488 1 1987 IEEE Standard Digital Interface for Programmable Instrumentation The communication protocol complies with IEEE 488 2 1992 GPIB Interface Description and Required Cable Size The GPIB interface is an 8 bit parallel data bus having a host of bus commands for synchronization and up to one megabyte data transfer rate Use standard IEEE 488 26 AWG GPIB cable up to 3 metres in length GPIB Pin Description The GPIB port is a special GP
24. ed autodetect autodetect SCROLL caes NUM Capture Print echo Figure 2 23 Main Terminal Window 2 Inthe ENET Properties window click on XGthe Settings tab See Figure 2 24 M370078 06 2 21 Ethernet ENET 2 22 XG ENET Properties 172 16 21 63 TCPAP Winsock s Figure 2 24 ENET Properties Window The XG ENET Properties dialog box appears See Figure 2 25 XG ENET Properties Figure 2 25 XG ENET Properties Dialog Box M370078 06 Terminal Configuration Click the ASCII Setup button The ASCII Setup dialog box will appear as shown in Figure 2 26 Verify that the ASCII Sending and ASCII Receiving boxes are checked as shown in Figure 2 26 m ASCII Sending v Send line ends with line feeds Jv Echo typed characters locally Line delay o milliseconds Character delay o milliseconds m ASCII Receiving wv Append line feeds to incoming line ends Force incoming data to 7 bit ASCII Jv Wrap lines that exceed terminal width ome Figure 2 26 ASCII Setup Dialog Box 5 Click OK Establishing Communication with the Power Supply M370078 06 To establish communication with the power supply l 2 In the main HyperTerminal window click Call See Figure 2 27 To verify that the XG unit is connected and functioning type the following command ADR lt gt IDN where the lt gt should be replaced by the address assigned
25. ement amp Automation Explorer File Edit View Tools Help Configuration W Save pf Revert Restore Defaults A Scan for Instruments S Interactive Control v 3 Hide Help 1 a Bees and Interfaces pack eal al E LMeme vele od Instrument 0 interface Information roa NN m Miscellaneous VISA Resource GPIB Hardware Model GPIB LISE HS atia PXI PXI System Unidentified Serial Number DIZFBASS e Use the E J Serial amp Parallel IP Address Not Applicable drop dow ah VISA TCP IP Resources EE General Setti Min eneral ings checkboxes a E Software d amp go M1 Drivers GPIB Interface ID GPIBO v t 9 Remote Systems Primary Address 0 v change the Secondary Address None v settings Select Save System Controller vhen the settings are I O Timeout 3 10 sec v Autopolling Connected Instruments Instrument PAD SAD Identification Instrument 0 4 None SorensenXG 100 8 5 SN 99yyyyyyyy 1 09 Build 23 Figure 1 2 Scanning for Instruments 7 Inthe right window click on Instrumentl and review the device properties See Figure 1 3 M370078 06 1 5 GPIB X Instrument 0 Measurement amp Automation Explorer File Edit View Tools Help Configuration Tam Communicate with Instrument 2 Interactive Control E MrSpy amp GPIB Analyzer 9 Hide Help Sm My System 9 Bg Devices and Interfaces Name Value pack al GPIBO GPIB USB H5 E Primary Ad
26. erTerminal connection 1 Start Windows HyperTerminal by clicking Start gt All Program gt Accessories gt Communications gt HyperTerminal See Figure 2 20 Y New Connection HyperTerminal E p x File Edit View Call Transfer Help Dla oals SUI Disconnected Auto detect Auto detect SCROLL caes NUM Capture Print echo Figure 2 20 HyperTerminal Connection Ethernet ENET 2 Click New to create a new connection The Connection Description window appears See Figure 2 21 Connection Description A Figure 2 21 Connection Description Window 3 Enter the name of the connection and select the icon 4 Click OK The new connection setup dialog box will appear See Figure 2 22 Connect To 172 16 21 63 PK Cancel Figure 2 22 New Connection Dialog Box 2 20 M370078 06 Terminal Configuration 5 In the Connect using box select TCP IP Winsock 6 Inthe Host address box enter the IP address obtained in step 14 of the section entitled Assigning an IP Address to the Power Supply Unit on page 2 12 7 Inthe Port number box enter 10001 as the value 8 Click OK To specify the terminal connection properties 1 Click Disconnect if necessary and click Properties in the main HyperTerminal window See Figure 2 23 h New Connection HyperTerminal B lolx File Edit View Call Transfer Help Dle gloa T Niki Disconnect
27. erformed according to the Xantrex Return Material Authorization Policy described in your product manual For some products Xantrex maintains a network of regional Authorized Service Centers Call Xantrex or check our website www programmablepower com to see if your product can be repaired at one of these facilities M370078 01 WA 1 Warranty and Return What proof of purchase is required In any warranty claim dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex Proof of purchase may be in any one of the following forms The dated purchase receipt from the original purchase of the product at point of sale to the end user or The dated dealer invoice or purchase receipt showing original equipment manufacturer OEM status or The dated invoice or purchase receipt showing the product exchanged under warranty What does this warranty not cover This Limited Warranty does not cover normal wear and tear of the product or costs related to the removal installation or troubleshooting of the customer s electrical systems This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to a the product if it has been misused neglected improperly installed physically damaged or altered either internally or externally or damaged from improper use or use in an unsuitable environment b the produc
28. g for ENET Communication on page A 3 for typical troubleshooting procedures for connecting and setting up ENET communications Table A 1 Troubleshooting for ENET RS 485 Communication Symptom One of the power supply units is not responding Check The power supply is not turned on The communication interface is not set as a slave unit RS 485 or the address has not been set correctly Action Turn the power supply ON Check that the RS 485 bus is selected as the communication interface and the address is correct Sequentially several units are not responding e g from 21 to end RS 485 communication is disconnected at the first unit that is not responding Check your RS 485 communication Try switching the cable linking this unit to the last unit that is known to have given a response All of the units are not responding The ENET communication is disconnected The HyperTerminal session is not configured properly Check the ENET communication Check the settings of the HyperTerminal session Follow the instructions in the Selecting ENET as the Communication Port on page 2 17 A 2 M370078 06 Troubleshooting for ENET Communication This section describes typical troubleshooting for connecting and setting up the ENET communication Table A 2 Troubleshooting for ENET Communication Symptom Check Action Devicelnstaller does not detect you
29. guration which is an ENET and RS 485 network This figure also shows access to power supplies 2 and 10 sequentially Setting Up Your System To set up your system 1 M370078 06 Connect your system as shown in Figure 2 33 and turn every power supply unit to ON Set up your computer as described in Setting Up the Computer on page 2 6 Repeat this section for each computer hooked up to the system Install the DeviceInstaller software on the PC you wish to use to configure the XG unit s with See the instructions for Software Installations on page 2 9 Configure the ENET card of the master XG power supply 1 in Figure 2 33 See the instructions for Configuring the Device Using DevicelInstaller on page 2 11 2 31 5 Configure the master power supply which is the unit with the ENET option power supply 1 in Figure 2 33 by following the instructions in Selecting ENET as the Communication Port on page 2 17 The following Steps 7 8 and 9 must be repeated for each slave unit 7 For the slave unit that you are setting up turn the 9 Position Mode Control Knob to PS rE is displayed in the output voltage display 8 Turn the rotary Adjust Enter control to select SLA and press the rotary Adjust Enter control 9 Setaunique address and press the rotary Adjust Enter control See the XG 850 Watt Series Programmable DC Power Supply Operating Manual Part number M370078 01 Chapter 5 Multichannel Ad
30. igure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Figure 2 18 Figure 2 19 Figure 2 20 Figure 2 21 Figure 2 22 Figure 2 23 Figure 2 24 Figure 2 25 Figure 2 26 Figure 2 27 Figure 2 28 M370046 06 GPIB Connector and Pins 1 2 Scanning for Instruments 1 5 Instrument Properties 1 6 ID String Query 1 6 Computer or HUB Plug 2 2 Power Supply Plug 2 3 RJ 45 Plug 2 3 Scheme of ENET Cross Cable 2 3 XPort amp ENET Connector and LEDs 2 4 Single Computer Single Power Supply 2 5 Configuring the Network Connection of the Computer 2 6 LAN Properties Dialog Box 2 7 Internet Protocol TCP IP Properties Dialog Box 2 8 Devicelnstaller Setup Wizard 2 9 Select Installation Folder Window 2 10 Multiple Network Adapters 2 11 Selecting Network Adapter 2 12 Auto I
31. ing them manually Selecting a Network Adapter M370078 06 After the installation of DeviceInstaller to your PC you must select which network adaptor you wish the Devicelnstaller to use for all its network communications To select the network adaptor 1 Start DeviceInstaller by clicking Start gt All Programs gt Lantronix gt DeviceInstaller gt DeviceInstaller 2 If this is the first time you have started the program after installing it and there are more than one network adaptors on the PC you might be prompted to select the network adaptor as seen in Figure 2 12 If this prompt does not appear click Tools gt Options to bring up the Options window shown in Figure 2 13 3 Verify that the network adaptor that is connected to the network that you are running your XG unit s on is selected Important Only network adaptors that are enabled and have an Ethernet cable connected will be shown in this list If one of your networks adaptors is not shown in this list verify that it is enabled and has a network cable connected to it 4 Click the OK button Multiple network adapters present Multiple network adapters are present on this system Do you want to select which adapter to use Figure 2 12 Multiple Network Adapters Ethernet ENET a Options E x Network Customization Use the following network adapter Wireless Network Connection 10 10 9 226 255 255 252 0 L1 Local Area Connection 10
32. ion establishes the existence of such a defect and that it is covered by this Limited Warranty Xantrex will at its option use new and or reconditioned parts in performing warranty repair and building replacement products Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement If Xantrex repairs or replaces a product its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer whichever is greater All replaced products and all parts removed from repaired products become the property of Xantrex Xantrex covers both parts and labor necessary to repair the product and return shipment to the customer via a Xantrex selected non expedited surface freight within the contiguous United States and Canada Alaska and Hawaii are excluded Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada How do you get service If your product requires troubleshooting or warranty service contact your merchant If you are unable to contact your merchant or the merchant is unable to provide service contact Xantrex directly at Telephone 1 800 733 5427 toll free North America 1 858 450 0085 direct Fax 1 858 458 0267 Email sales programmablepower com service programmablepower com Web www programmablepower com Direct returns may be p
33. ller Setup Wizard opens to guide the installation process See Figure 2 10 MEIE Welcome to the Lantronix Devicelnstaller Setup Wizard eu le The installer will guide you through the steps required to install Lantronix Devicelnstaller on your computer WARNING This computer program is protected by copyright law and intemational treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Figure 2 10 Devicelnstaller Setup Wizard 2 Click Next to open the Select Installation Folder window The Select Installation Folder window prompts for a destination folder for the installation 2 9 Ethernet ENET i Lantronix DeviceInstaller Select Installation Folder Folder C Program Files Lantronix Devicelnstaller Figure 2 11 Select Installation Folder Window 3 Click Next to begin the installation The Installation Complete window displays when the installation is finished 6 Click Close to exit 2 10 M370078 06 Configuring the Device Using Devicelnstaller Configuring the Device Using Devicelnstaller The Devicelnstaller displays a list of the XG units with the ENET option that are on the network When the Devicelnstaller initially starts the device list is empty Devices may be added by performing a search for the devices on the network or by add
34. nventions Used The following conventions are used in this Manual WARNING Warnings identify conditions or practices that could result in personal injury or loss of life CAUTION Cautions identify conditions or practices that could result in damage to the unit or other equipment Important Important notes provide information that is important for you to know They are not as serious as Cautions or Warnings Related Information For related materials on this product see also e XG 650 Watt Series Programmable DC Power Supply Operating Manual Part number M370078 01 e XG 850 Watt Series Programmable DC Power Supply Rack Mount Kit Options Part number M370078 05 XG 650 Watt Series Programmable DC Power Supply Quick Reference Guide Part number M370078 04 This document is included with your power supply and provides a quick start on using the front panel interface More information about Xantrex Technology Inc as well as its products and services is available at www programmablepower com vi M370078 06 Important Safety Instructions AN WARNING High Energy and High Voltage Exercise caution when using a power supply High energy levels can be stored at the output voltage terminals on a power supply in normal operation In addition potentially lethal voltages exist in the power circuit and on the output and sense connectors of a power supply with a rated output greater than 40 V Filter
35. o keep your proof of purchase See Product Numbers FGAs on page iii O Serial Number CL Purchased From 1 Purchase Date WA 4 M370078 01 Xantrex Technology Inc 1 800 733 5427 toll free North America 1 858 450 0085 direct 1 858 458 0267 direct sales programmablepower com service programmablepower com WwWW programmablepower com M370078 06 Printed in USA
36. ower supply will be found See Figure 2 15 If the power supply is not found or the found device is not reachable contact your network administrator for details about network settings 3 Ifthe IP address shown and the method that the XG unit is using to obtain this address is correct stop here and exit close this window Otherwise continue to step 4 4 Expand the Local Area Connection tree if necessary expand further until the IP address of the XG unit is displayed Then left click the IP address the screen should display as shown in Figure 2 16 M370078 06 2 13 Ethernet ENET E g Lantronix Devices 1 device s Er Local Area Connection 172 16 21 129 B Xot Ei XPort 03 firmware v6 1 0 0 E in Name Group Comments Device Family XPott Type WPot 3 D x Hardware Address 00 20 44 99 83 40 Firmware Version 10 Extended Firmware Version 61 0 0 Online Status Online Telnet Enabled True Telnet Pott E Web Enabled True WebPot 5 0 0 8 z Maximum Baud Rate Supported 321500 Firmware Upgradable Tu IP Address 172 16 21 51 Number of COB partitions suppo 6 Supports Dynamic IP True DHCP True BOOTP Tue RARP False Auto IP True Subnet Mask 255000 Gateway 0 0 0 0 Number of Ports BE TCP Keepalive 45 Supports Configurable Pins Tiue Supports Email Triggers True Supports AES Data Steam Fale Supports 485 False
37. plete the task 11 Repeat this procedure for every power supply Every device must have a unique fixed IP address Selecting ENET as the Communication Port M370078 06 Once the XG unit with the ENET option has the option card configured you ll need to configure the XG to use the ENET option card as the active communication port To select ENET as the communication port 1 Turn the 9 position Mode control to PGM rE is displayed in the output voltage display Ethernet ENET 2 Turn the rotary Adjust Enter control to select the Lin communication port 3 Press the rotary Adjust Enter control Addr is displayed on the output voltage display 4 Turn the rotary Adjust Enter control to select the desired address between 1 to 30 5 Press the rotary Adjust Enter control to commit the new address 2 18 M370078 06 Terminal Configuration Terminal Configuration Data Format The terminal program allows for communication with the power supply To use a terminal program set it up using the parameters from the following sections If you wish to use HyperTerminal see Setting Up a HyperTerminal Connection for instructions Serial data format is 8 bit one stop bit No parity bit Flow control none End of Message The end of message is the Carriage Return character ASCII 13 0x0D The power supply ignores the Line Feed ASCII 10 0x0A character Setting Up a HyperTerminal Connection M370078 06 To set up a Hyp
38. r Version 1 3 0 0 Figure 2 18 Lantronix XPort Interface 8 At the top of the sidebar menu click Network See Figure 2 19 2 16 M370078 06 Configuring the Device Using Devicelnstaller teanroneenewcemetaleretos Lo Ele Edit View Device Tools Help Pee Search Assign IP Upgrade E Big Lantronix Devices 1 devices Device Details Web Configuration Telnet Configuration Address http 77172 16 21 51 80 a LANTSONIX Ei gf Local Area Connection 172 16 21 129 EC XPot Eje Port 03 firmware v6 1 0 0 Se 172162151 LANTRONIX gine I Network Settings Server Serial Tunnel P Conon C Obtain IP address automatically Auto Configuration Methods BOOTP 6 Enable Disable DHCP Enable Disable AutolP Enable Disable DHCP Host Name Apply Settings Use the following IP configuration Apply Factory Defaults IP Address 172 16 21 173 Subnet Mask 255 255 0 0 Default Gateway 0 0 0 0 Ethernet Configuration W Auto Negotiate Speed 100 Mbps C 10 Mbps Duplex Full Half Figure 2 19 Assigning IP Settings 9 Inthe IP Configuration section click the radio button next to Use the following IP configuration Important Ifyou are working within a network system please contact the network administrator for the appropriate information to complete the IP Address Subnet Mask and Default Gateway fields 10 Click OK at the bottom of the page to com
39. r device Your ENET cable is not a cross cable Power supply is not turned on The network that your computer is on cannot reach the network that the XG with the ENET option is connected to Devicelnstaller is not configured to use the Ethernet card on your computer that is connected to the network which has the XG with ENET option on it Use the correct ENET cross cable Turn the power supply ON Connect a laptop to the HUB or to the switch that the XG with the ENET option is connected to and ping the computer you are trying to use DevicelInstaller on If no response is seen then contact your network administrator and find out if ICMP requests are being filtered on the network and a possible reason for not being able to contact the computer See Selecting a Network Adapter on page 2 11 Found device is not reachable Your network is not configured properly Contact your network administrator Typed text is not visible Echo mode is not active Select Echo typed characters locally in the ASCII Setup dialog box of HyperTerminal M370078 06 A 3 Troubleshooting Table A 2 Troubleshooting for ENET Communication The power supply is not responding The communication port on the power supply unit is not selected properly The address of the power supply unit is not valid The address has not been selected using the ADR lt address gt Select
40. t if it has been subjected to fire water generalized corrosion biological infestations or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including high input voltage from generators and lightning strikes c the product if repairs have been done to it other than by Xantrex or its authorized service centers hereafter ASCs d the product if it is used as a component part of a product expressly warranted by another manufacturer e the product if its original identification trade mark serial number markings have been defaced altered or removed Disclaimer Product THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS WHERE PERMITTED BY LAW IN LIEU OF ALL OTHER WARRANTIES CONDITIONS GUARANTEES REPRESENTATIONS OBLIGATIONS AND LIABILITIES EXPRESS OR IMPLIED STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT HOWEVER ARISING WHETHER BY CONTRACT TORT NEGLIGENCE PRINCIPLES OF MANUFACTURER S LIABILITY OPERATION OF LAW CONDUCT STATEMENT OR OTHERWISE INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UN
41. to the power supply in the Selecting ENET as the Communication Port on page 2 17 Verify that the XG unit responds with the ID string To save your session for future use click File gt Save As See Figure 2 28 2 23 Ethernet ENET XG ENET HyperTerminal Ale ADR 1 IDN Sorensen XG 80 10 5 SN 0746802175 1 09 Build 23 03 10 2007 Figure 2 27 Main HyperTerminal Window E XG ENET HyperTerminal Figure 2 28 Saving Session 2 24 M370078 06 Save As Terminal Configuration 5 Type the name of the session It is recommended that you include the IP in your naming convention so that it is clear which XG you are connecting to 6 Click Save Save in E Desktop gi Ex Elly g My Recent Documents Desktop rN My Documents JE My Computer My Network Places My Documents 3 My Computer My Network Places Downloads Python Code Samples File name xe ENET_10 10 10 54 ht gt Save as type Session files ht Cancel Figure 2 29 Saved Session M370078 06 Congratulations Your network is installed and functioning properly 2 25 Ethernet ENET Advanced Section The advanced section describes the setup and connection for various network topologies involving multiple power supplies Network Topology 1 Simple LAN The simple LAN topology is the most common configuration for setting up the ENET option on the XG
42. twork administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 169 254 117 119 Subnet mask 255 255 0 0 Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server A F my Figure 2 9 Internet Protocol TCP IP Properties Dialog Box 4 Click on Use the following IP address option and type the appropriate IP address in the box or select the Obtain an IP address automatically setting if your network is configured using DHCP 5 Click OK 2 8 M370078 06 Basic Section Software Installations M370078 06 To set up the ENET option card the Lantronix DevicelInstaller program needs to be installed on your PC Devicelnstaller is an all in one utility for setting up various Lantronix devices on a network Device Installer auto detects any devices on the network and allows for configuration of network settings As a management tool the DevicelInstaller allows for device monitoring and status verification of the ENET option card To install the DeviceInstaller 1 Insert the DeviceInstaller CD into the CD ROM drive The CD should launch automatically If you need to manually launch the CD click the Start button on the Task Bar and select Run Enter the CD drive letter for example D Launch exe The Devicelnsta
43. xpense if they are unauthorized returned without an RMA number clearly marked on the outside of the shipping box if they are shipped collect or if they are shipped to the wrong location When you contact Xantrex to obtain service please have your instruction manual ready for reference and be prepared to supply e The serial number of your product Information about the installation and use of the unit Information about the failure and or reason for the return A copy of your dated proof of purchase Record these details in Information About Your System on page WA 4 M370078 01 WA 3 Warranty and Return Return Procedure 1 Package the unit safely preferably using the original box and packing materials Please ensure that your product is shipped fully insured in the original packaging or equivalent This warranty will not apply where the product is damaged due to improper packaging 2 Include the following The RMA number supplied by Xantrex Technology Inc clearly marked on the outside of the box A return address where the unit can be shipped Post office boxes are not acceptable A contact telephone number where you can be reached during work hours A brief description of the problem 3 Ship the unit prepaid to the address provided by your Xantrex customer service representative If you are returning a product from outside of the USA or Canada In addition to the above you MUST include return freight funds and
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