Winegard SK-1000 User's Manual
Contents
1. gt o m amp a H an E GARD TRAV LER Automatic Multi Satellite TV Antenna Model SK 1000 TRAV LER DISH Bell TV Antenna www winegard com mobile For Technical Services email helo winegard com or call 1 800 788 4417 For Receivers and Programming call 1 866 609 9374 For up to date information on receiver compatibility and programming visit www winegard com receivers Product Registration Please register your Winegard product by filling out and returning the Product Registration Card provided or by completing the online registration form at http Awww winegard com registration 2452238 Before Installing the Antenna You have selected the Winegard TRAV LERe automatic multi satellite TV antenna The TRAV LER antenna will deliver the ability to view multiple satellites at the same time with unmatched signal strength the lowest travel height on the market maximum HD capabilities and easy to use functionality just like you get at home This manual provides important information on the installation and operation of your TRAV LER antenna on an RV Please take time to read the manual in its entirety before installing or operating your antenna Follow the instructions on this side of the manual if installing the TRAV LER DISH Bell TV antenna For operation instructions follow the instructions on the reverse side of the manual Specifications Depending on location and DISH receive2. The TRAV LER antenna will lock onto two different satellites 82 and 91 The antenna will display an asterisk for each satellite found SM ExpressVu Q 82 Searching TI If you want to turn off the power to the antenna after the antenna has locked onto satellites press POWER and SELECT at the same time Before traveling make sure to press POWER and wait for the antenna to start to power up then press POWER again to initiate the stow sequence Manual Operation The TRAV LER antenna is a versatile satellite antenna and can be manually set to find many different satellites individually This function is rarely used The instructions assume that the antenna is already in the stowed position Note Diagnostics and Installation menus are not required for normal operation and should only be entered by a trained professional Press and hold POWER for two seconds or until the TRAV LER interface displays POWER ON Then press and hold ENTER for two seconds 3 The user menu consists of four choices Search Mode Diagnostics Installation and Exit Press the Enter button to choose Search Mode 2 The interface will ask if you wish to enter the user menu Press the Select button to choose Yes and then press the Enter button to confirm the selection WINEGARD COMPANY Search Mode Diagnostics Enter User Menu Yes No POWER ON In the Search menu c
3. DC OUT ANT COMM port of the interface box Connect the power supply to the DC IN port of the interface box Connect one end of the AC power cord to the power supply and the other end to a 110V outlet Connect a coax cable from the mount base to each receiver The receiver s should already be connected to the TV s Note that the provided coax cable only includes a connector on one end Power Supply N Interface Box Receiver P Receiver FIGURE 8 Setup with fully assembled antenna Installing the Reflector Once the sealant around the cable entry plate has begun to cure check that there is nothing above the unit that might prevent the antenna from raising Then follow the instructions to raise the antenna for reflector installation In some cases you may be able to install the reflector with the unit in the stowed position if so skip to step 3 Press POWER and hold for two seconds to turn on the interface box Wait until the interface box finishes connecting to antenna The TRAV LER antenna may enter the search routine after ten seconds Pay attention to the pinch points as the antenna raises As the antenna raises press POWER and SELECT at the same time The antenna should stop moving Line up the four holes on the reflector with the four holes on the mounting bracket Insert the four reflector bolts through the four holes on the front of the reflector Thread a nut ont
4. Mark the location where the nine screw holes will go It is important that you can see these marks on the roof of the RV Then move the mount base out of the installation area It is recommended that you do not pre drill the screw holes at this time 4 To prevent water from getting into the mount base use a solid line of approved sealant to connect the marks in the shape of the base This step must be completed or the unit will fail due to corrosion Replace the TRAV LER antenna base 5 Before using the supplied mounting screws check with your vehicle manufacturer for any special screw requirements Then screw the antenna base to the roof using nine mounting screws 6 Run a solid bead of sealant around the edge where the transition plate meets the roof making sure to cover each screw head Be careful not to get any sealant above the transition plate Overall Setup Drill a 1 hole in the roof and push the power control cable and coax cables through the hole Place the supplied cable entry plate over the hole and cables and screw the plate in place using eight of the supplied mounting screws Seal the plate and screw holes with approved sealant not included TI Depending on the length of the cable on the roof you may need to use cable clamps between the unit and the cable entry plate Clamping every 12 16 should eliminate any unnecessary cable movement Connect the power control cable running from the mount base to the
5. cable Do not exceed 55 of cable WAR N N Winegard is NOT liable for damage expenses or injury caused by improper installation 3 Sold Separately Installing the Antenna 1 Place the TRAV LER antenna on the roof where you plan to install it On the mount base the transition plate is marked FRONT and BACK Rotate the TRAV LER antenna until the front of the mount base faces the front of the RV The TRAV LER antenna must be installed on or parallel to the centerline of the coach See figure 6 _ a N S No obstructions N taller than 8 in a 32 5 radius Mount on or parallel to Centerline of RV IE Centerline of RV NY JO U0144 FIGURE 6 Antenna without reflector installed parallel to centerline of RV SKA 004 Sold Separately TI When installing the antenna on a rubber roof Winegard recommends using Model SKA 004 roller plate which is designed to create a solid landing area for the roller If not using this plate make sure that the roller does not come in contact with any rib supports or bubbles in the roof when in operation Failure to do so may result in damage to the roof 2 Verify that the marked FRONT of the transition plate is facing the front of the vehicle see fig 7 Sie a lt if a p 4 j _ ma ns FRONT a i eo x FIGURE 7 Marked FRONT of transition plate on fully assembled antenna 3
6. incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives Customer specific legal rights Customer may also have other rights that may vary from state to state SATELLITE RECEIVER WARRANTY WS MOBWARREV2 See manufacturer s limited warranty policy Rev 1 10 Winegard Company 3000 Kirkwood Street Burlington IA 52601 1 800 288 8094 Fax 319 754 0787 www winegard com Printed in U S A 2012 Winegard Company Rev4 1 14 2452238 Winegard and TRAV LER are registered trademarks of Winegard Company DISH and ViP are registered trademarks of DISH Network L L C Bell TV is a registered trademark of Bell Canada Inc Disclaimer Although every effort has been made to ensure that the information in this manual is correct and complete no company shall be held liable for any errors or omissions in this manual Information provided in this manual was accurate at time of printing a G 2 C o m v Q ol O an E GARD TRAV LER Automatic Multi Satellite TV Antenna Model SK 1000 TRAV LER DISH Bell TV Antenna www winegard com mobile For Technical Services email helo winegard com or call 1 800 788 4417 For Receivers and Programming call 1 866 609 9374 For up to date information on receiver compatibility and programming visit www winegard com receivers Product Registration Please register your Winegard product by filling out and returning
7. the Product Registration Card provided or by completing the online registration form at http Awww winegard com registration 2452238 Operation for DISH Users The TRAV LER antenna offers a simple one button operation Simply press POWER and the antenna will automatically begin searching for satellites The instructions assume that the antenna is already in the stowed position 1 Press and hold POWER for two 2 Once the unit has been powered on 3 The interface screen will display seconds or until the TRAV LER release POWER the type of satellite dish on the interface displays POWER ON top line WINEGARD COMPANY connecting to SM Dish 1000 POWER ON antenna Ready Multi Sat 4 The TRAV LER antenna will enter 5 The antenna will find its home 6 In automatic search mode the the search mode as part of its position and begin to look for a TRAV LER antenna will lock onto normal operation and will display satellite Upon finding a satellite the three different satellites 119 110 Searching on the bottom line antenna will fine tune or peak on and 129 The antenna will display the signal an asterisk for each satellite found SM Dish 1000 SM Dish 1000 SM Dish 1000 TS ey Or 1 28 Searching Home EL 7 Continue to page 3 if setting up the TI To turn off the power to the TRAV LER antenna after the antenna has receiver for the first time or if setting locked onto satellites
8. 88 4417 Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 The TRAV LER antenna is not seeing the required 12 18VDC needed to power the LNBF Check the coax connections If these are all connected properly contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 See emergency manual stow instructions in the operation manual
9. a Center of Base and the roof as the antenna may damage the roof 42 f Is within 5 degrees of level or the system may require more time to locate satellites for best FIGURE 4 Required roof space for antenna operation must be within 3 degrees of level Choosing a Location for Cables to Enter the Vehicle Once you have chosen a location for the TRAV LER antenna choose a location for the cables to enter the vehicle Keep in mind the following 1 The TRAV LER interface box must plug into a well ventilated 110V outlet 2 The 24 AC power cord must be long enough to extend from the outlet to the interface box power supply which will then connect to the interface box 3 The 30 control cable must be long enough to extend from the mount base to the interface box 4 One 30 coax cable will need to be run from the mount base to each receiver inside the vehicle Note that the provided coax cables only include a connector on one end 5 Wires should not be run through the striped area see FIGURE 5 Marked area of fig 5 Anything in the striped area will interfere with antenna where cables should the operation of the TRAV LER antenna and may cause note Tan damage to the object or to the antenna Make sure cables are long enough to reach their destination points inside the vehicle For cable CL SK26 runs longer than 30 an extension may be purchased Winegard recommends using Model CL SK26 25 extension
10. ealer for service prior to expiration of year one 1 of the warranty period and a defect in material or workmanship is verified by Winegard Technical Services Winegard Company will cover the Winegard dealer s labor charges for warranty service The Winegard dealer must contact Winegard Technical Services in advance for pre approval of the service Approval of the service is at the sole discretion of Winegard Company Alternatively Customer may ship the product prepaid to Winegard Technical Services located at 3111 Kirkwood Street Burlington lowa 52601 Telephone 800 788 4417 Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer s name address and phone number Customer must also provide proof of purchase to verify the product is under warranty If the product is returned before the expiration of the warranty period Winegard Company will at its option either repair or replace the product This Limited Warranty does not apply if the product has been damaged deteriorates malfunctions or fails from improper installation misuse abuse neglect accident tampering modification of the product as originally manufactured by Winegard in any manner whatsoever removing or defacing any serial number usage not in accordance with product instructions or acts of nature such as damage caused by wind lightning ice or corrosive environments such as salt spray and acid rain This L
11. er manual The wording and display used in yoru receiver may differ slightly Check out online receiver setup guides for your antenna at www winegard com receivers setupguide php E bm jars ee o eo imbes E Select Check Switch Continue with step 4 on the next page Press Menu on your remote Select option 6 System Setup Select option 1 Installation Then select option 1 again to choose Point Dish If the receiver shows a switch type of DPP1K 2 then a check switch test is not necessary If it does not show a switch type of DPP1K 2 then make sure there are no checkmarks by SuperDISH or Alternate and select Test Troubleshooting ANTENNA CONNECTION FAILED EL HOME FAILURE AZ MOTOR STALLED EL MOTOR STALLED SK MOTOR STALLED STOW FAILURE ANT NOT STOWED STOW FAILURE STOW UNKNOWN AZ MOTOR RUN REVERSE EL MOTOR RUN REVERSE SK MOTOR RUN REVERSE AZ MOTOR RUNAWAY EL MOTOR RUNAWAY SK MOTOR RUNAWAY NO LNB VOLTAGE UNKNOWN ERROR C MOTOR NOT FOUND ANTENNA WILL NOT AUTOMATICALLY STOW Press Cancel until out of the receiver menu Verify that the check switch resulted in a switch type of DPP1K 2 and that there is a green OK status on Satellite 110 119 and 129 You are now ready to watch TV Check the data cable connection on the back of the interface box It may not be connected properly Something is preventing the mount fro
12. hoose from the following Multi Sat Mode normal search mode Manual 110 Manual 119 Manual 129 Main Menu returns to the user menu or Exit enters the search routine Note Manual 82 and 91 will be options for Bell TV users Press the Select button to cycle through satellites until the asterisk is next to 5 The interface will ask you to 6 The interface will ask if you want confirm the change Press to turn the power off Press the SELECT to move the asterisk Enter button to choose No and to Yes Then press ENTER to start a new search for your chosen confirm the selection satellite Press SELECT then ENTER to choose Yes and turn The TRAV LER interface will off the antenna then acknowledge which satellite has been selected Press the Enter button The TRAV LER antenna will remain In manual mode until you select the satellite you wish to find Press ENTER to confirm the selection Multi Sat Mode Manual 61 Manual Selected Multi Sat Mode again Power OFF Yes No DISH Receiver Setup The following instructions assume that the TRAV LER antenna has found and locked onto satellites 110 119 and 129 There should be an asterisk next to 110 119 and 129 on the TRAV LER interface The following instructions are based on a ViP 211 receiver If your receiver differs from the options shown below you may need to consult your receiv
13. imited Warranty also does not apply if the product becomes unable to perform its intended function in any way as a result of the television signal provider making any changes in technology or service RETURN AUTHORIZATION POLICY A Return Material Authorization RMA is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy Please call our Technical Services Department at 800 788 4417 or send an email to warranty winegard com to obtain the RMA number Please furnish the date of purchase when requesting an RMA number Enclose the product in a prepaid package and write the RMA number in large clear letters on the outside of the package To avoid confusion or misunderstanding a shipment s without an RMA number s or an unauthorized return s will be refused and returned to Customer freight collect WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES EXPRESS OR IMPLIED MADE BY ANY OTHER PERSON ALL OTHER WARRANTIES WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY In states that do not allow limitations on implied warranties or the exclusion of limitation of incidental or consequential damages the above limitations or exclusions do not apply Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of
14. m raising as it attempted to find the HOME position Look for obstructions if the unit has recently been manually raised or if the electronics have been replaced The calibration may need to be reset Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Something is preventing the mount from rotating look for obstructions If there is no obvious obstruction contact Winegard Technical Support at help winegard com or 1 800 788 4417 Something is preventing the mount from raising or lowering look for obstructions If there is no obvious obstruction contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Something is preventing the reflector and LNBF from rotating look for obstructions If there is no obvious obstruction contact Winegard Technical Support at helo winegard com or 1 800 788 4417 The TRAV LER antenna Is not stowed Do not try to move the vehicle Try to stow the TRAV LER antenna again If it fails again check for obstructions Check the data cable connection on the back of the interface It may not be connected properly Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Contact Winegard Technical Support at helo winegard com or 1 800 788 4417 Contact Winegard Technical Support at helo winegard com or 1 800 7
15. nt it from raising At its highest point the antenna will extend to 37 above the roof to which it is mounted see fig 3 FIGURE 3 Range of motion for TRAV LER SK 1000 antenna Mount Base with 30 Power Control Cable Cable Entry Plate Interface Box ji ray j Interface Box l a diii f Power Supply Mounting Screw 20 Reflector Reflector Nut 4 mi 1o Reflector Bolt 4 T Choosing a Location for the Antenna 1 For best performance and to reduce signal acquisition time park the vehicle on a level surface that is free of obstructions such as trees or large buildings Make sure you have a clear view of the southern sky 2 Before removing the TRAV LER antenna from its box contact your RV dealer or manufacturer Your RV may be pre wired or have a reinforced area for this system 3 Then choose a location on the roof that meets the following requirements a Offers enough support for a secure installation b Allows dish to raise and rotate without interference from other roof mounted equipment c Has a minimum roof space of 42 x 25 for the antenna see fig 4 d Lacks obstructions taller than 8 mounted within a 32 5 radius from the center of the TRAV LER base e Has a gap of less than 3 16 between the bottom of the antenna and the roof WAR N NG Do not install the antenna in a location where a gap of 3 16 or more exists between the bottom of the antenn
16. o each bolt and tighten the nuts Press and hold POWER for two seconds to power on the unit Press POWER again until the interface displays Stowing this should lower the antenna to the stowed travel position 5 WINEGARD MOBILE PRODUCTS LIMITED WARRANTY 2 YEARS PARTS 1 YEAR LABOR Winegard Company warrants this product against defects in materials or workmanship for a period of two 2 years from the date of original purchase During year one 1 of such warranty Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products No warranty claim will be honored unless at the time the claim is made Customer presents proof of purchase to an authorized Winegard dealer to locate the nearest authorized Winegard dealer contact Winegard Company 3000 Kirkwood Street Burlington lowa 52601 Telephone 800 288 8094 or visit www winegard com Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty If the date of purchase cannot be verified the warranty period shall be considered to begin thirty 30 days after the date of manufacture If a defect in material or workmanship is discovered Customer may take the product to an authorized Winegard dealer for service Customer must provide proof of purchase to verify the product is under warranty If the product is brought to an authorized Winegard d
17. ose Select Antenna Select Antenna Exit 6 Press the Select button until the asterisk is next to SM Mount and then press ENTER LG Mount 0000 Enter code 0022 by pressing the Select button to increase each number Press ENTER SM Password Raise Antenna Press SELECT until the asterisk is next to SM ExpressVu Press the Enter button SM ExpressVu SM Mount 9 Press the Select button until the asterisk is next to Yes Press the Enter button SM ExpressVu 0022 The interface will display in progress and then Success SM ExpressVu Success The interface will ask if you want to turn the power off Choose No by pressing the Enter button Power Off Yes No Upon finding a satellite the antenna will fine tune or peak on a signal SM ExpressVu Peaking 1 14 Installation Press the Enter button Press SELECT until the asterisk is next to Installation Press ENTER Installation SM DTV Triple The interface will display the type of satellite dish on the top line SM ExpressVu Yes No 12 Press the Select button until the asterisk is next to Exit Press the Enter button Exit Select Antenna 15 The TRAV LER antenna will enter the search routine as part of its normal operation SM ExpressVu Ready Multi Sat
18. press POWER and SELECT at the same time up the receiver after moving the receiver from the house to the RV If Before traveling make sure to press POWER and wait for the antenna to the receiver is already set up in the start to power up then press POWER again to initiate the stow sequence RV you are now ready to watch TV See below for information on stowing before traveling User Menu The interface includes a user menu for some advanced features The options most commonly used are the ability to change the dish type check software hardware versions change desired satellite configuration or manually move the dish WAR N NG Improper use of the user menu could cause damage to the TRAV LER antenna and or vehicle Follow all instructions when entering the user menu for manual operation See page 3 Ready to Travel The TRAV LER antenna is not meant for use while traveling To stow the unit when you are ready to travel press POWER one time The unit will stop what it is doing and return to the stowed position The TRAV LER interface will not turn off unless the TRAV LER anetnna is successfully stowed Visually inspect that the antenna is in the stowed travel position before traveling Do not move the vehicle until the TRAV LER antenna is stowed Emergency Manual Stow If unable to stow the TRAV LER antenna it may be necessary to use emergency manual stow Emergency manual stow is meant as a last
19. r type the following satellites can be accessed with the SK 1000 during automatic operation 110 119 129 Depending on location and Bell TV receiver type the following satellites can be accessed with the SK 1000 during automatic operation 82 91 Height of assembled unit 9 75 Width of mount base 21 Unit Weight 45 pounds Width of assembled unit 25 Length of mount base 24 Shipping Weight 70 pounds Length of assembled unit 42 12 a a a Sea eee a 23 5 ar FIGURE 1 Dimensions of SK 1000 Safety Recommendations Do not attempt to Install this system in the rain or under any wet conditions Moisture may affect electronics and void your warranty Do not paint this antenna Painting the TRAV LER antenna will void your warranty Pinch point labeled Pinch point labeled Pay attention to the pinch points as the antenna raises The pinch points should be labeled on the antenna see fig 2 FIGURE 2 Pinch points 1 Clearance Requirements The arm of the TRAV LER antenna extends 32 5 from the center of the base and may operate only 8 above the surface to which the TRAV LER antenna is mounted To ensure you have adequate clearance for the TRAV LER antenna to safely operate check that there are no obstructions taller than 8 within 32 5 of the center of the base Also check that there are no obstructions such as tree limbs above the antenna that will preve
20. resort and is not meant for common usage To use emergency manual stow unplug the interface box Then remove the black plastic bolt from the back of the mount Insert a 3 8th socket extension into this auxiliary drive Turn the auxiliary drive clockwise to lower the unit Do not use a drill Emergency Power Off The antenna comes with an emergency power off feature To activate it press and hold POWER and then press SELECT while still holding POWER The TRAV LER antenna will stop and turn off If the emergency power off feature is used the antenna may not be in a safe position for travel Do not move the vehicle until the unit is stowed 1 16 Operation for Bell TV Users Press and hold POWER for two seconds or until the TRAV LER interface displays POWER ON Then press and hold ENTER for two seconds WINEGARD COMPANY 2 The interface will ask if you wish to enter the user menu Press the Select button to choose Yes and then press the Enter button to confirm the selection Enter User Menu 3 The user menu consists of four choices Search Mode Diagnostics Installation and Exit Press SELECT until the asterisk is next to Installation and press ENTER Installation POWER ON The interface box will ask for a password Press ENTER four times to enter code 0000 Install Password Yes No Press the Enter button to cho
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