Winegard RM-DM00 User's Manual
Contents
1. WITHOUT ROOF WEDGE Measure from top of roof to ceiling LAE FN AQ TOP OF ROOF STEP 16 Press the directional handle onto the hub Point arrow on the directional handle towards the ro tate lock lever to orient to the splines STEP 17 Install the washer and nut on the threaded rod Tighten the nut enough to snug the directional handle to the hub STEP 18 IF YOU ARE USING AN EXTENSION ad just the total length of the directional handle and extension by cutting the directional handle After adjusting parts for proper roof thickness glue the extension to the directional handle Use ABS plastic pipe glue NOTE For roofs over 5 thick a longer aluminum hex shaft is needed Contact Winegard for this part FIGURE 12 Plastic Plug Spacer Spring Citta al Worm Gear Threaded Rod Ceiling Plate Directional All A Handle Cmm TE CUTTING SHAFT LENGTH Flip down handle on the elevating crank handle Slide elevating crank handle up shaft until snug against the directional handle Mark the elevating shaft at the inside bottom surface of crank handle housing Figure 13 After removing crank handle cut shaft at mark Reinstall crank FIGURE 13 Elevating Shaft Cut Elevating Shaft at inside surface of crank handle housing shaft goes through hex shaped opening by screw CAUTION FIGURE 15 After INITIAL INSTALLATION the antenna SHOULD ROTATE APPROXI2. This Limited Warranty does not apply if the product has been damaged deteriorates malfunctions or fails from improper installation misuse abuse neglect accident tampering modification of the product as originally manufactured by Winegard in any manner whatsoever removing or defacing any serial number usage not in accordance with product instructions or acts of nature such as damage caused by wind lightning ice or corrosive environments such as salt spray and acid rain RETURN AUTHORIZATION POLICY A Return Material Authorization RMA is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy Please call our Technical Services Department at 800 788 4417 or send an e mail to warranty Q winegard com to obtain the RMA number Please furnish the date of purchase when requesting an RMA number Enclose the product in a prepaid package and write the RMA number in large clear letters on the outside of the package To avoid confusion or misunderstanding a shipment s without an RMA number s or an unauthorized return s will be refused and returned to Customer freight collect WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES EXPRESS OR IMPLIED MADE BY ANY OTHER PERSON ALL OTHER WARRANTIES WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANT Y
3. with gasket 17 RADIUS ri Vehicle Roof MINIMUM 10 Interior Roof Wedge Antenna Controls Optional FRONT OF VEHCILE NOT TO SCALE Rev 7 9 04 STEP 3 Attach dish to backup Use bolts and nuts provided Figure 4 STEP 4 Mount dish on roof in upright position Rotate clockwise to stop Figure 5 Dish will be toward back of vehicle when in stowed or travel position The word FRONT is embossed on the base and should face the front of vehicle Secure to roof using screws provided The travel bracket sjhould be mounted to roof 6 1 8 from base of dish toward back of vehicle See Figure 6 NOTE Apply non hardening sealing compound to screw heads coax access hole and edge of gasket under mount base Install the vent tube on the back of the mount base the is the side opposite the word FRONT The hole for the vent tube is shown in Figure 6A CAUTION DO NOT seal hole in vent tube Put sealant around the outside of the vent tube approximately 1 2 from end Push vent tube into the hole The sealant will seal the hole as you push in vent tube Leave approxi mately 2 to 2 1 2 of the vent tube extending from the hole Put a small amount of sealant on the roof under the vent tube end to hold in place FIGURE 6 Base Plate FIGURE 6A Sealant Vent tube SS 1 2 CAUTION DO sealing compound between Base Plate and Rotating Gear Housing DO NOT PAINT top of Base Plate or ar
4. If antenna is in travel position the display will show LL for Low Limit HL for High Limit will appear when dish is in up position STEP 4 Crank elevation handle to raise antenna Stop cranking when readout displays correct elevation for your location found on the receiver s signal meter screen STEP 5 Rotate antenna VERY SLOWLY until correct satellite signal is acquired NOTE Rotate 3 then stop DO NOT rotate continuously even if you are rotating slowly If you notice the elevation angle has changed it could be due to the following reasons 1 RV is not parked level 2 Antenna system is mounted to a slightly sloped RV roof This is not a problem When you have rotated the antenna so it is facing in approximately the right azimuth compass direction simply adjust to correct elevation and continue searching for signal Special Notes When you have detected the satellite signal adjust the antenna up down and left right for the strongest signal the receiver displays Due to variations in receivers and installation methods you may find the elevation numbers after peaking on the strongest signal no longer match what the receiver recommended This is normal The elevation sensor should always get you close enough to pick up a signal to peak on If the display turns off while you re searching just push button for another minute of operation After a little practice most people find the signal in 30 to 50 seconds Replacement Parts F
5. 2 Do you have the TV set tuned for the correct channel 3 or 4 same channel as output of receiver Have you entered the correct zip for the area you are currently in If the zip code is wrong the antenna will be looking in the wrong direction or at the wrong elevation for the satellite signal you want Check connections at the receiver TV and antenna Check the TV Does it receive pictures from off air television stations VCR Retune system for best picture using procedure on page 3 Inspect antenna Make sure it has not been damaged If the antenna is even slightly bent the receiver may not receive the signal 9 Contact Dealer or Winegard Service Department ANTENNA DOES NOT ROTATE OR IS HARD TO ROTATE 1 Inspect antenna on roof Be sure the mount has not been damaged 2 Check for caulking between gear housing and baseplate 3 Be sure cables are not binding and that they are installed properly 4 Contact your dealer or Winegard Technical Services ANTENNA DOES NOT RAISE OR IS HARD TO RAISE 1 Inspect antenna on roof Be sure the mount has not been damaged 2 Check for caulking on elevating shaft 3 Contact your dealer or Winegard Technical Services LCD DISPLAY CODES Alan High Limit E M Low Limit E A Batter Low zi MC Error NOTE Initialization may take up to 5 seconds 7 09 04 Assembly amp Installation Things you need Screwdrivers Phillips and slot ABS glue Non hardening sealant 1 3 4 hole sa
6. 24 19 Display will automatically turn off after 1 minute STEP 22 Check connectors and cable entry points Be sure these areas are properly sealed to prevent water damage FIGURE 18 place making sure battery terminals are firmly seated on wall plate terminals Based on 5 minutes a day of usage standard new alkaline batteries should last 88 days OPERATION Also on pages 2 3 STEP 23 Using satellite receiver find correct eleva tion for your location See the receiver manual for details of setup information STEP 24 Press button on Winegard digital display wall plate If antenna is in travel position the display will show LL for Low Limit FIGURE 17 Cable and plug from roof sensor unit plugs into sensor Sensor to readout cable Readout assembly STEP 25 Crank elevation handle to raise antenna Stop when readout displays correct elevation for your location Found on receiver setup menu STEP 26 Rotate antenna VERY SLOWLY until correct satellite signal is acquired Note 3 and stop DO NOT rotate continuosly even if you re rotating slowly If the elevation angle has changed it could be due to the following e Vehicle is not parked level Antenna system mounted on slightly sloped roof If this is the reason after you have rotated the antenna to the approximately correct compass direction adjust to correct elevation and continue research Special Note When you have f
7. In states that do not allow limitations on implied warranties or the exclusion of limitation of incidental or consequential damages the above limitations or exclusions do not apply Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives Customer specific legal rights Customer may also have other rights that may vary from state to state Printed U S A Winegard Company 3000 Kirkwood Street Burlington lowa 52601 2000 Winegard Company 2003 2005 2451069 Rev 12 05 16 TEMPLATE NEXT PAGE A ALIGN BASEI AREA M FRC POINT TC OF VE 1 3 4 DIA DRILL COMPLETELY THROUGH CEILING TempRM O gt WITH LATE ARKED NT FRONT HICLE Roof Template 1 8 DRILL BIT 8 HOLES DO NOT DRILL THROUGH CEILING
8. MATELY 360 FROM TRAVEL POSITION The pointer on the DIRECTIONAL HANDLE should point towards the RED SCREW ON THE ROTATION CLAMP when in the TRAVEL POSITION Elevating Shaft FIGURE 14 ASSEMBLED VIEW Threaded Tube Let Directional Handle Extension Plate 29 LEMMA ESA Pointer must 4 410 Phillips point to RED Flat Head Screws Rotation SCREW at Clamp CENTER OF Directional Red Screw Handle ROTATION ALIGN POINTER CLAMP when in WITH ANTENNA travel position TRAVEL POSITION Elevating Crank Handle When installed POINT TO extends 2 1 4 BACK OF RV from ceiling Snap Handle into base when not in use FIGURE 16 CAUTION The antenna MUST BE IN THE TRAVEL POSITION before aligning the directional handle and ceiling plate TIGHTEN SCREW SNUGLY Digital Elevation Sensor Interior Wallplate STEP 19 See Figure 17 If using the SM 1000 surface mount box feed cable through hole in box STEP 20 Connect wires coming from sensor on roof to wall plate display in vehicle It is important to properly connect the wires at the roof and the wall plate Plug will click when gt inserted properly The system is designed to use a 9 volt battery OR 12 VDC from vehicle Do not use both IMPROPER WIRING WILL CAUSE DAMAGE TO THE PRODUCT SEE FIGURE 18 SM 1000 Surface Mount Box STEP 21 Pressing the button when the antenna is in a vertical position should display
9. WINEGARD RV DIGITAL SATELLITE SYSTEM with Digital Elevation Sensor Model RM DM46 may also be packaged as RM DMOO RMDM04 RMFLDM4 U S Patent Number 5 532 710 Made in U S A Winegard Company 3000 Kirkwood St Burlington IA 52601 2000 319 754 0600 FAX 319 754 0787 www winegard com Printed in U S A Winegard Company 2002 2005 2451069 Rev 12 05 Operation STEP 1 The more accurately you determine North the easier it is to locate the satellite Step outside and away from your vehicle Standing to near your vehicle can give incorrect compass readings It is helpful if there is a landmark on the horizon to represent North Return to the vehicle and point the Directional Dial North or to the landmark DIRECTIONAL HANDLE ELEVATIING CRANK DIRECTIONAL DIAL DIRECTIONAL HANDLE POIINTER FIGURE 1 RED SCREW ROTATION CLAMP STEP 2 Turn on receiver and television Tune the television to channel 3 or 4 Using your receiver manual for instructions go to the Signal Meter screen Enter nearest Zip code for your location using receiver s remote control After the Zip code is entered the receiver will indicate numbers for Azimuth compass heading and Elevation See chart below to determine number of turns needed for each elevation Turn the elevation handle CLOCKWISE to raise the antenna Turn the elevation handle COUNTERCLOCKWISE to lower the antenna STEP 3 Press button on Winegard Digital Display Wall plate
10. ed green to green black to black This wire harness connects to the digital elevation sensor on the antenna Supplied with DM 2000 only 3M UR TERMINAL Squeeze pliers until DO NOT STRIP red plunger is flush wires terminal is with res of terminal self stripping Pliers not supplied Slide wires all the way in NOTE This terminal is weatherproof L ma and can be left outside on the roof IF oY 571 SECURED PROPERLY to prevent wind whipping connectors together NOTE This terminal is NOT WEATHERPROOF and CANNOT be left outside on the roof INSIDE RV Special instructions For roof thickness greater FIGURE 10 than 6 1 2 Roof Directional Threaded Worm Gear Parts Needed not included Thickness Handle Length Rod Length Shaft Length HP 4400 14 worm gear for roof Ense M 3200369 Directional handle extension man ae 2162031 Long threaded rod FIGURE 8 1 1 2 2 1 8 incisione 1 3 4 3 1 8 STEP 8 Place nut on threaded rod WASHER i i AND NUT 2 1 4 3 7 8 See Figure 8 2 1 2 STEP 9 Measure and cut the threaded rod with a 2 3 4 hacksaw Use the chart in Figure 10 to determine the 4 1 4 4 3 4 correct length 3 1 4 4 5 8 4 7 8 3 1 2 4 7 8 5 1 8 3 3 4 5 1 4 5 1 2 5 1 2 5 3 4 STEP 10 Remove the nut over the cut end of the threaded rod This cleans the threads after cutting STEP 11 Thread the cut end of the rod into the hub 4 1 4 6 1 8 STEP 12 Install the ceiling pla
11. ition 8 max Operating radius17 34 diameter circle Hoof space required 26 LNB Compatible with DIRECTV DISH Network and ExpressVu northern U S and Canada Weight 12 Ibs Color Cool gray Antenna height 20 9 Antenna width 19 2 F D 0 59 Offset angle 240 Frequency range 10 95 12 75 GHz Gain 11 2 GHz 33 22 dBi 12 1 GHz 33 89 dBi 12 6 GHz 34 23 dBi Aperture efficiency 73 Cross polarization on axis 21 dB Beamwidth at 3 dB 9 59 Beamwidth at 10 dB 7 09 Wind loading Up to hurricane force Ship weight 20 6 lbs DIRECTV is a registered trademark of DIRECTV Inc a unit of Hughes Electronics Corporation DISH Network is a trademark of EchoStar Communications Corporation WINEGARD MOBILE PRODUCTS LIMITED WARRANTY 2 YEARS PARTS 1 YEAR LABOR Winegard Company warrants this product against defects in materials or workmanship for a period of two 2 years from the date of original purchase During year one 1 of such warranty Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products No warranty claim will be honored unless at the time the claim is made Customer presents proof of purchase to an authorized Winegard dealer to locate the nearest authorized Winegard dealer contact Winegard Company 3000 Kirkwood Street Burlington lowa 52601 Telephone 319 754 0600 or visit www winegard com Customer must provide proof of purchase wi
12. kup Frame N gt na 2744935 2 Roller SA Feed Arm P N 2200460 Ko be P N 2744946 i Hex Head Bolt Pivot Bracket Screw 10 24 1 4 20 x 2 5 P N 2744945 X 3 4 4 P N 2160237 P N 2160196 Nylock Nut 1 4 20 Pin 1 4 x 3 25 long insi nn P N 2160813 Not shown lt gt E clip for 1 4 Pin P N 5160818 Clamp 2 Travel Support P N 2590343 2744934 Interior wallplate display and parts Sensor parts w cable installed at factory Digital Elevation Sensor DM 2000 400 2 2160183 10 32 x 1 2 DR 4500 Screw 2 2160216 Wallplate 10 32 Hex Nut Display Unit Includes 2 2160533 6 x 5 8 white Phillips screws 12 i i PX xd Pop 4 i A 2 CARA 1 pH 1 2 2160138 A 6 x 1 2 Hex Head Slotted Screw SM 1000 RM 46DE SUHSCE RM FL4D Mount Box EM 00DE Parts Views INTERIOR HARDWARE KIT RK CEIL Ceiling Base Directional Dial 4 410 Phillip Flat Head Screws Azimuth Lock 4 Azimuth Lock Knob gt IN m di 9 Washer Se Prinz Screw Directional Handle Extension da Directional Handle CRANK HANDLE KIT RK HAND 48 32 x 3 8 Phillips MEE Crank Handle Base 48 32 Square SS Crank Handle Knob 10 x 3 8 Phillips Screw i Washer NOT TO SCALE Rev 6 11 01 Notes Notes Specifications ANTENNA amp MOUNT Height when raised 30 verticle max Height in the travel pos
13. ng location for obstructions before raising antenna Do carefully raise lower and rotate antenna If difficult check for cause Do rotate SLOWLY when searching for the satellite s and check fine tuning on TV set to make sure it is properly adjusted Do lower antenna before moving vehicle Activate programming by calling program provider for your receiver DON T S Don t move RV coach with the antenna in the UP position This will VOID your WARRANTY This may also cause damage to your roof Don t force elevating crank up or down Check for cause of trouble Don t rotate directional handle hard against stops Don t apply paint over top of base plate or any where on lift Don t apply sealant on gear housing Trouble Shooting 1 You may need to roatate the dish in small increments to find the signal Antenna Reflector at 90 Rotate the dish 3 at a time to the left stopping for a few seconds each FIGURE 2 time you move the dish Try moving the dish up to 20 to the left If no signal is found return to the azimuth listed and and try rotating 20 to the right This will help correct for any errors in setting the directional handle Be sure you have a clear line of sight The signal from the satellite s WILL NOT pass through trees buildings mountains etc Remember the antenna has a 24 offset this means that when the antenna is straight and down 90 it is looking 24 into the sky See Figure
14. or replacement parts contact Winegard Company Customer Service Hours are 7 00 a m to 5 00 p m Monday through Thursday and 7 00 a m to 4 00 p m Friday Central Time Call toll free 1 800 288 8094 Credit card orders only 5 00 minimum order 2 Rev 7 9 04 Tuning Antenna STEP 1 Your receiver should indicate it is receiving a signal To tune your antenna for the best signal strength SLOWLY move the antenna left then right until you have found the position that gives the highest signal strength It is important to turn the antenna slowly Because the signal is digital the receiver takes a few seconds to lock on STEP 2 Place rotation clamp in the LOCK position This prevents an tenna movement and loss of signal STEP 3 SLOWL Y raise then lower the antenna until you have peaked the signal You are now ready to watch satellite TV Lowering Antenna to Travel Position STEP 1 Set rotation clamp to ROTATE position STEP 2 Rotate antenna until pointer on directional handle aligns with the red screw on the rotation clamp STEP 3 Turn elevating crank counter clockwise in direction of DOWN arrow until meeting resistance The number of turns will vary according to the elevation angle the antenna was set at STEP 4 Move rotation clamp to the LOCK position Antenna is now locked in travel position STEP 5 Snap elevation crank in place CAUTION NEVER LOWER ANTENNA IN ANY POSITION EXCEPT TRAVEL POSITION 1 Do check parki
15. ound Rotating Gear Housing STEP 5 Facing the front of the dish note the coax attached to the side of the feed arm Meaure 24 coax from this point DO NOT CUT Put coax around mount base Figure 5 STEP 6 Apply approved sealing compound over mounting screw heads STEP 7 Feed coax through the roof using cover plate included w hardware Figure 7 Weatherproof cable entry by applying sealant under lip of cable entry plate and where cable enters roof Attach plate to roof with screws provided Apply sealant over screws and around edge of roof thru plate making sure cable en try is sealed If downlead connection is made on top of roof make sure to weatherproof connection Rev 6 06 03 4 Antenna Mounting Bolts FIGURE 5 2 Rotate Measure 24 of coax clockwise at plastic fastener on to stop left side of feed arm See Step 5 No cable clamps on this part of cable Install cable entry plate 3 minimum from mount base ANOTHER METHOD OF IBSTALLING ROOF CABLE ENTRY PLATE Attach cable to roof using cable clamp Use sealant to seal screw heads Cable clamp Cable entry plate 810 x 1 Screws FIGURE 7 Downlead connects to satellite IE FS 8100 Male to male F connector DIGITAL SENSOR ROOF CONNECTIONS The illustrations below show the different methods of connecting wires at roof level method will depend on model Wire colors MUST MATCH ie red to r
16. ound the satellite sig nal adjust the antenna u down and right left for the strongest signat your receiver displays due to varia tion in receivers and installation methods you may find the elevation numbers after peaking on strongest signal no long match what the receiver display rec ommended This is normal The elevation sensor should always get your close enough to pick up a signal to peak on If display turns off while you re searching just push the button for another minute of operation Whith a little practice most users find the signal in 30 to 50 seconds Parts List BACK VIEW 2 1 4 20 Plastic Plug Hex Nut ST 2160228 O Ring Backup Frame RP 4400 2744939 Worm Gear o 1 4 Pin Il 2 1 4 x 3 25 Pin N j 2160813 Spacer T Spring Screw P N 2160196 eal 2200852 Cast Aluminum Gear Housing 2160355 P N 3100728 Pivot Bearing A Part of Rotate Limit 55 Plate P N 3720052 Screw P N 2160197 P N 2590347 Cutaway view of mount gear housing Vent Tube P N 2200122 P N 3100730 Gear P N 2200465 P N 2590348 Hub P N 3100736 11 Parts List Location of elevation sensor on backup installed and calibrated at the factory 46 cm Reflector White 4 Flat Head Bolts White P N 2160362 LNBF Carriage Bolt LB 6000 Pins and E clips 2160353 not shown V Flange Nut Bac
17. te The rotate lock le e 6 1 2 ver must point toward the rear of the vehicle 4 3 4 Be sure rotate lock lever is pointing towards the rear of the vehicle and hole in ceiling plate aligns 5 1 2 7 3 8 with hole the ceiling 5 3 4 7 5 8 Refer to the chart to determine the correct length for 7 7 8 the directional handle Extensions 3200369 may be 6 1 4 8 1 8 needed Each extension adds 2 1 4 to directional 6 4 2 9 4 0 handle DO NOT cut the extension if the directional 6 3 4 handle must be extended by less than 2 1 4 cut the directional handle to fit 6 7 8 5 1 4 7 1 8 7 1 4 8 5 8 NOTE A tube cutter is recommended for cutting 7 4 2 8 7 8 the directional handle This gives a square cut a 7 9 4 9 1 8 hacksaw does not 9 3 8 NOTE Be sure large and small keyways line up in 8 1 4 9 5 9 the hub and directional handle 3 4 9 9 7 8 8 3 4 FIGURE 9 HANDLE 9 1 4 LENGTH 9 1 2 9 3 4 10 1 4 12 5 8 1138 10 1 2 12 7 8 11 7 8 STEP 15 directional handle threaded rod will fit roofs up to 5 1 4 thick If you are using wedges to compensate for roof cceiling slope be sure to allow for this extra thickness You may add an extension to the directional handle for thicker roofs Each extension will increase the length of the directional handle by 2 1 4 Figure 11 FIGURE 11 WITH ROOF WEDGE Measure from top of roof wedge to ceiling TOP OF ROOF WEDGE
18. th a dated sales receipt for the Winegard product to verify the product is under warranty If the date of purchase cannot be verified the warranty period shall be considered to begin thirty 30 days after the date of manufacture If a defect in material or workmanship is discovered Customer may take the product to an authorized Winegard dealer for service Customer must provide proof of purchase to verify the product is under warranty If the product is brought to an authorized Winegard dealer for service prior to expiration of year one 1 of the warranty period and a defect in material or workmanship is verified by Winegard Technical Services Winegard Company will cover the Winegard dealer s labor charges for warranty service The Winegard dealer must contact Winegard Technical Services in advance for pre approval of the service Approval of the service is at the sole discretion of Winegard Company Alternatively Customer may ship the product prepaid to Winegard Technical Services located at 3000 Kirkwood Street Burlington lowa 52601 Telephone 319 754 0600 Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer s name address and phone number Customer must also provide proof of purchase to verify the product is under warranty If the product is returned before the expiration of the warranty period Winegard Company will at its option either repair or replace the product
19. w Drill with 1 8 bit Check manufacturer s specifications for 7 16 wrench Tape measure compatibility with your roof material Winegard s Digital Elevation Sensor has been INSTALLED and CALIBRATED at the factory STEP 1 Choose a location on the roof for dish that will allow dish to raise and rotate without interfering with other roof mounted equipment Make sure inside ceiling plate is easily acces sible and with no obstructions that would interfere with operation Figure 3 shows minimum distance 10 antenna should be located from edge of vehicle roof It is recommended that you check with your dealer or manufacturer for provisions that may have been made in the roof for antenna mounting a FIGURE 3 reinforced roof area or pre wire installation from the factory NOTE 7he system must be level for proper operation winegard Model RW 5000 roof wedge with gasket is available If inside roof wedge is needed Winegard s RW 2000 can be trimmed to fit ceiling plate STEP 2 Position template on roof see insert page of this manual CAUTION DO NOT drill through wiring Carefully drill a 1 3 4 hole through roof and ceiling of vehicle Inspect hole to make sure wiring is intact Roof template see insert It is highly recommended the antenna be mounted on roof center line Do not mount antenna closer than 10 from roof edge O D gt e D O O 2 34 DIAMETER OPERATING AREA f RW 5000 Roof Wedge
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