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WiLife DVS-110I User's Manual

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1. s SWITCH MODE Change to Search L SWITCH MODE Change to Live Mode Mode from Live Mode from Search Mode Por PLAY and PAUSE Start and stop playing CTRL P recorded video F1 HELP Display Werks online help files Cor CENTER CURSOR Sets timeline origin N or f CTRL C so c rs r is centered CTRL N NOW BUTTON Sets cursor time to now SHIFT PLAY FASTER Increase playback speed SHIFT PLAY SLOWER Reduce playback speed or INCREASE MAGNIFICATION Increase or REDUCE MAGNIFICATION Reduce CTRL timeline magnification CTRL timeline magnification CTRL or PREVIOUS SEGMENT Move cursor to CTRL gt gt or NEXT SEGMENT Move cursor to start CTRLB start of next earlier recorded segment CTRL F of next later recorded segment SHIFT or SLIDE CHART EARLIER Slide chart to SHIFT gt or SLIDE CHART LATER Slide time chart V earlier time hg to later time CTRL SHIFT JUMP CHART EARLIER Move timeline CTRL SHIFT gt JUMP CHART LATER Move timeline one one screen earlier screen later in time PAGE UP NEXT DAY Move timeline to next day PAGE DOWN PREVIOUS ete yee ie to previous day Open the Context Menu While playing through recorded video segments in Search Mode you can right click on an active video window to access the context menu Protect Video Segment Unprotect video Segment Delete Video Segment This menu allows you to perform some operations that are not available from any oth
2. Note A copy of the license agreement can be found in two places 1 In this user guide and 2 on the program CD The filename is License htm Step 2 Install the USB Receiver Module Now with most of the software installed you are ready to plug in the receiver and camera The install will prompt you to plug the receiver into the wall and connect it to a USB port on your PC 1 Plug the USB Receiver Module directly into a wall outlet near your PC 1B L kWerks Install Note The USB Receiver Module has built in surge protection and must be plugged directly into your wall outlet It is highly recommended that you do not plug the USB Receiver Module into a surge protected power strip Plugging the USB Receiver Module into a surge protected power strip may reduce the quality and performance of the LukWerks system Plug receiver into wall outlet and connect to a USB port on your PC Your L k receiver transfers secure digital video from L k cameras to your PC Getting Started LukWerks User Guide 10 2 3 Use the included USB Cable to connect the USB Receiver Module to one of the available USB ports on your PC Click the NEXT gt button when you are done Step 3 Mount the Luk Camera 1 Installation Note If mounting the camera on a window clean With the receiver connect to your electrical outlet you are ready to connect your cameras i LiikWerks Install Start by installing your c
3. To help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program oy Name Werks Publisher WiLife Keep Blocking urbock P Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network If you recognize the program or trust the publisher you can unblock it When should unblock a program LukWerks User Guide McAfee Personal Firewall Plus Application Wants to Access the Internet The program Werks is requesting access to the Internet Do you want to allow it Path C Program Files LukWerks Werks exe A McAfee Does not recognize this application Tell McAfee about this program Dei T seent Een E Grant Access i DE E Block All Access EX Help me choose 12 Getting Started LukWerks User Guide Windows Firewall Auto Alert McAfee Auto Alert Message Create Your My LukWerks Account Before you can start using remote viewing you need to create a My LukWerks account and register your installation In addition to remote viewing registering gives you access to these benefits e Updates to Werks software and Luk Camera firmware e Access for warranty and support service if necessary e News on upcoming cameras and events To register follow these instructions 1 Go to www lukwerks com register 2 Follow the instructions Additional Cameras You can have up
4. 10 11 Note You may be changing your password for other reasons If so just enter LukWerks User Guide Go to www lukwerks com and click on the My LukWerks menu option Click on the link Have you forgotten your password Enter your email address and click SUBMIT LukWerks will send an email to you with a temporary password Log back into My LukWerks using this temporary password At this point we suggest that you change the temporary password to one that is easier to remember Click on the My Account link Under the Manage Personal Settings heading click the Change Current Password Password link The Change Password page displays as shown in this graphic Now Password In the Current Password field enter the temporary password Gonairh Now Password Change Password your current password In the New Password field enter a new password Hint We recommend that your password is at least 7 characters long and includes a number Punctuation symbols are also allowed Re enter the new password in the Confirm Password field Click CHANGE PASSWORD Now that you have changed your My LukWerks password you The account information must match your online LukwWerks must change the password in the Werks Software gt Setup gt SP Remote tab screen Email exam plem ail sprovider com If you do not change the password on the Remote tab screen Password eeeeeeseeoeeoo in Werks then the Remote V
5. We have also provided you with online help and support and service pages on our website In any case we are committed to your success We are glad to share with you our passion for build great video surveillance products Over the next months and years you can expect to see additional cameras services and software targeted at giving you a whole new way to look Welcome to LukWerks System Components Welcome to LukWerks LukWerks User Guide LUK CAMERAS Luk Cameras are the smartest cameras on the market At their core is a 400OMHz processor Using the processor they perform automatically adjust the video picture for changing light conditions auto brightness detect motion and encode video using Windows Media 9 Video file format When the camera detects motion within zones you specify it alerts Werks to record the event which it saves to the LukWerks Video folder The camera lens sits on bubble which you can move to change its viewing angle Additionally you can adjust the focus by gently turning the lens clockwise or counter clockwise as necessary You should find the focus setting works for most locations ifs We designed this Luk Camera for indoor use However we specifically designed it to peer out of a window to monitor the out of doors using the included suction cup which you can mount to the front or the back of the camera Luk cameras can also sit on top a desktop bookshelf wall or ceiling using the Desk
6. Last Connection Date The date someone connected to this location Werks Version The version of the Werks Software system running at this location MAC Address The media access control address for the camera Version The firmware version running on the camera REMOVE CHECKED Removes the Locations or Cameras check marked REMOVING A LOCATION OR A CAMERA Removin g your location or cameras is perfectly safe and easy Werks will re register itself and any cameras to keep your My LukWerks accurate and fully up to date To remove a location or a camera follow these instructions 1 Go to www lukwerks com and click on the My LukWerks menu option Note If you previously marked the Remember me next time check box the system will automatically open your My LukWerks page If not you need to Log In Click on the Location name link If the Location name is Location 1 like it is in this example you would click on this LukWerks User Guide Location 1 Available View All Cycle Back Yard Front Yard The Manage My LukWerks page displays as shown in the graphic below Easily remove any locations or cameras you no longer have Removing your location or cameras is perfectly safe Werks will register itself and any Cameras as needed t keep your My LukWerks as accurate as possible Se ee Oe Cl Daniel s Home Online Mon Jan 30 2006 2 0 51 0 o Ki Back Yard 00 12 AB 00 00 7D 1 29
7. User Guide DVS 800i STARTER KIT Digital Video Surveillance System WiLife Luk Luk Camera Werks Software LukWerks and My LukWerks are trademarks of WiLife Inc Microsoft NET Framework Microsoft Windows Windows Me Windows XP Windows 2000 are trademarks of Microsoft Corporation All other product or service names are the property of their respective owners Portions of the WiLife hardware and software have pending patents No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher Copyright WiLife Inc 2006 Table of Contents WELCOME TO BE A VS 1 IPVEFOC UCU OM EE 1 OVEMVIEW OT EUKWGIKS creniero tes s EKAN a EN ETE E EE ATAA EEAS EEA 1 SYSTEM COMPONENMS EE 3 Users Gude CHA PUCMS EE 5 The Werks Help SYSt M A 5 Ep TE EE 7 OVEIVIGW lt osedsieiein EE eegen A ee ee ee ee el 7 SYSTEM Regule mets ege d EE A EAE E EAA Ea aA ats 7 InStallation Gelee EE 8 Step 1 R nthe Setup WiZa EE 8 Step 2 Install the USB Receiver Module 9 Step S Mount the Luk Camera dere egaal EES ed ovdanets a A 10 step 4 StartUSINg WErKS Zeie Mee eine ae eee ee 10 FIFE Walll SetiD orarie dree AE a eege Eed EE ege ere Ee A eege dE Ess 11 Create Your My LUKWerkS Account 13 Additional Cameras rasieren taena aT na A aAa AAAA Eda AAA ota Aa AEA ana TAa SSE 13 Camera Focus and AMM enmena a E a AA AE A 14 Product SUP ee 14 USING THE WERKS APPLICA
8. w Permit All Z Windows Subsystem Custom Remove 62 Configuring Your Firewall LUukWerks User Guide 2 3 If you do NOT find Werks in the Program list rare you will need to click the Add button On the program dialog enter the file name c Program Files LukWerks werks exe and click Open Now repeat the previous step Select a program Look in My Computer S Local Disk C lt 2 DVD CD RW Drive D My Recent Documents a Desktop My Documents My Computer My Network File name Places Files of type Executables exe Finally click on the Advanced tab and then the GENERAL button On the General Rules Screen scroll down to the rule UPNP Port 1900 Block Rule 4 Click on the Modify button and change the rule from Block to Permit Leave the rule checked and then 5 6 click OK to accept the change Norton Internet Security E Advanced Firewall Firewall Programs Networking Locations od General Rules Advanced Firewall More Info More Into Configure how the Firewall handles specific types of Internet traffic Most users will Settings for Default Active z Network Detector is off not need to change any of these settings H g i These rules determine how the firewall handles incoming and outgoing connections Rules The Firewall uses a set of rules to control how it protects your computer The firewall that appear e
9. 802 3 Illumination 2 Ix minimum per IEC 61146 1 Property Size Up to 8 000 square feet 74 Specifications LukWerks User Guide PHYSICAL METRICS Power Consumption 15 Watts Height 5 0 inch 12 7 cm Width 3 2 inch 8 1 cm Depth 1 8 inch Camera Body Dimensions 4 6 cm Camera Weight 6 7 oz 190 g Height 3 8 inch 9 7 cm Width 2 9 inch 7 4 cm Depth 2 6 inch Power Supply Dimensions 6 6 cm Power Supply Weight 5 6 oz 160 g Powerline Networking LukWerks uses powerful power line networking technology to allow users to easily install and setup your surveillance system Networking specification HomePlug Power line 1 0 Data Rate 14 Mbps maximum 5 Mbps typical Data Encryption 56 bits standard DES Security Key Coded user defined password Networking protocol TCP IP Camera discovery Universal Plug and Play UPnP IP Address Space 169 254 0 1 169 254 255 255 Mask 255 255 0 0 15 Specifications LukWerks User Guide Wall and Ceiling Mount Installation Installing the Luk Camera Wall and Ceiling Mount is simple Use the recommended tools and drilling template below As always use caution to avoid injury Recommended tools Screwdriver electric drill Surface Pilot Hole Drill Size Pilot Hole Depth Softwood 1 6 mm 1 16 1 2 cm 1 2 0 Hardwood 2 0 mm 5 64 1 2 cm 1 2 Wallboard use anchor 5 0 mm 3 16 2 3 cm 7 8 Pre drill pilot holes before securing the camera to the surface F
10. E Ki Front Yard 00 12 AB 00 01 00 1 29 e To remove the entire location click the checkbox next to the location name and then click the REMOVE CHECKED button f To remove one or more cameras click the checkbox next to the cameras you wish to remove and then click the REMOVE CHECKED button Note Cameras that you don t want to show up for Remote Viewing must be removed from the Werks Software As long as cameras are still assigned in the Werks Software My LukWerks will recognize them and show them 50 51 LukWerks User Guide Viewing Your Cameras Using a Cell Phone or Handheld The following requirements must be met prior to viewing remotely using a cell phone or handheld 3 4 Registered for a My LukWerks account If not please see the topic Create Your My LukWerks Account for complete details Have enabled Remote Viewing in Werks If not please see the topic Enable Werks for Remote Viewing Does your PDA or Cell Phone meet the system and browser requirements To verify please visit http www lukwerks com About Requirements aspx and view the section titled Cell Phones and Handhelds FIRST TIME PDA VIEWING If you are logging into My LukWerks for the first time you will see the Internet Explorer Z de 1 43 X landing page The landing page has three options Because this is the first time opening My LukWerks you need to login 1 2 3 4 Hint Click the LIVE DEMO button to
11. EXIUWOIKS cuiecsssceccecs Sie E E E E E EEN eee Mon 23 SETTING SYSTEM OPTIONS ed edu 24 LukWerks User Guide Overview Of Werks Settings ANEN 24 Werks Setup Jaeger aenciinndn dau dwadin deni AEEA AE AEE 24 El OPHION r aE a EAA AAT aAA OAA ANN E AAAA REAA EANA E TAANS 25 Launch the Camera Set p Dialog irina paa aa ae esl aaa a AE 25 ENEE le mian maniese oie a ee aie Ae eed nn e ae eee 26 Deletea LEIT deer Seege RE EC duces cide E EE duces EE EC ee EN 26 Recording Options aes ei a en aie Wed ee ce ee eee a eee 27 Learn About Motion Detection 02 2 ceeccceecceeseeeeeeeeeeeceeeaeeeeaaesesaeeeaaeeeeaaeeesaaes eee eeaeeesaaeseseaeseeneeenaees 27 Review the Recording Dilog iiini iaaa ee ec ee Le ee eed 27 Enable amp Disable Motion Detection EEN 28 Manage Motion Detection ZONES sccccceccscicecitccc cee escie paapaa EES EENS ENEE 28 Set Motion Detection Sensitivity cceecccsssencecssseeeeesseeeeeeeseneeeesceeeesesceneesesceneesescensesesseneesesseneees 28 Manage Recording Schedules c 05 4 22 ekinsien ee nolan SL Ze e 28 Create a New Recording SCNHECUIC cceeesceeeeceeeeeceeeseeeeeeeeeeeee ea eeeeeaaeeeeaae sa aeeesaeeesaaeseeeaesneeeeeneeeeed 29 Change or Delete a Recording Schedule uk 30 Manage Disk EE 30 Change Video Storage Options asinan he ee ee en eo 30 Email Alert Managements iesse a Ae Re 31 Configure Email Server Setting ue 32 Add Guer 32 Create Cell Hope Alerts ormsins Eege eEEA Ds taee sect eta EE diets e
12. If not follow the steps for the I have forgotten my local LukWerks password problem and solution have forgotten my local LukWerks password Follow these steps to reset your local LukWerks password 2 Exit Werks from the task tray icon 3 Click My Computer from the Start menu 4 Inthe address field enter the path C Documents and Settings All Users Application Data WiLife LukWerks 5 Select and delete the file Werks ini 6 Reset each camera by pressing the reset button on the bottom of the camera with a paperclip while the camera is powered 7 Restart Werks Werks will prompt you for a new password 8 From Werks enter Setup gt Advanced and click the Add New cameras button 9 You are now back up and running A friend gave me a camera and do not know its password Remember that passwords are stored in the camera s power supply not the camera If you get a new camera amp power supply from a friend or from eBay you will need to reset the password before installing the camera Follow these steps to clear the old password 1 Power up your camera by plugging in the power supply and connecting the camera using the Ethernet cable 2 Wait until the camera s green status lights are flashing 3 While the camera is on reset the camera by gently pressing a paperclip against the reset button hidden below the small hole next to the camera s Ethernet connector 4 Follow the steps in this manual for adding a ne
13. OF THE SOFTWARE IS WITH YOU 7 LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW YOU HEREBY RELEASE WILIFE AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY TO YOU FOR ANY DAMAGES CLAIMS OF COST OR ANY LOST INCOME OR SAVINGS ARISING FROM OR RELATED TO THE SOFTWARE OR ITS USE THESE LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY THE APPLICABLE LAWS If you do not wish to accept the Software under these terms do not install the Software 8 U S GOVERNMENT RESTRICTED RIGHTS The Software Product and documentation are Commercial Items and are provided with restricted rights The Use by the U S Government is subject to the terms and conditions stated herein 9 GOVERNING LAW This License and your rights regarding any matter it addresses are governed by the laws of the State of Utah without reference to conflict of laws principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License 10 QUESTIONS If you have any questions regarding this license and its conditions rights warranties or limitations contact WiLife Customer Support at support wilife com or 1 877 585 9375 License and Warranty LUukWerks User Guide Limited Product Warranty 79 WiLife Inc WiLIfe warrants to the original purchaser that its hardware products will be free from defects in materials and workmanship for a period of one 1 year from the date of original purchase Warranty Period as fur
14. Start All Programs menu section Open Norton Internet Security from the system tray shown or from the On the Norton Internet Security management screen click Personal Firewall Note the dialog may look different depending on your version of Norton Next click the CONFIGURE button under the Personal Firewall i Norton Internet Security Program Control H A Medium Risk 2 Alert Assistant A remote system is attempting to access Werks exe on your computer Show Details at do you want to do Permit Always Recommended Run Werks to allow Norton to display Program Control If Norton displays the Program Control dialog choose Permit Always In Open Norton Internet Security Block Traffic Log Off Disable AntiVirus Auto Protect Norton QuickScan Options gt Hel i Norton internet Security System Status OK m OOOO a aS ngs Situs EENEG eg Sort on EE TC wee Se Personal Firewall Statistics Personal Firewall tect Subscription Status C Personal Firewall on robes User Accounts fe Intrusion Detection on Eelere n EECH B Virus torton annaus Norton Antivirus on Norton AntiSpam ae spyware and adware on Settings for Supervisor z Tum Off Privacy Control on Configure parental control on t symantec 1 Internet Security AntiSpyware Edition From the Personal Firewall page click Programs tab
15. The PC sends commands to the cameras to configure and control them It receives status from these units as well as the compressed video streams The receiver is not powered by the plug USB CABLE The USB connects the Receiver to your PC allowing the network to communicate with the Werks application It transfers configuration commands to the cameras and receives compressed video streams from them Communication with the PC is accomplished using a standard USB 1 1 interface Welcome to LukWerks CAMERA SUCTION CUP Use the large suction cup to hanging the camera in a window The suction cup connects to the back or front of the camera If you screw the suction cup onto the back the camera s lens points into the house If you screw the suction cup onto the front of the camera the camera s lens can be directed to monitor a zone outside of the house DESKTOP MOUNT BASE The Desktop Mount Base included in the installation kit is used to place the Luk camera ona flat surface such as on a windowsill bookshelf or any other place that is flat and stable WALL MOUNT NOT SHOWN Using a few screws the Wall Mount allows you to hang the Luk camera from a wall ceiling or other surface to watch a room from a discrete location User s Guide Chapters We designed this manual to be the ultimate resource for learning understanding and using the multi faceted features within the Werks application to meet your personal or small b
16. and choose the Recording tab to modify your recording and disk usage settings Camera Click the camera button 1 6 to select the camera i Enable Check default to enable motion detection camera m ee eS Camere 4 peime 5 KH Motion Uncheck to only record on scheduled times and Detection dates Garage Yard N A N A N A Detection Slide the bubble toward the to reduce or Sensitivity toward the to increase the motion sensitivity for the selected camera Display of Check to see zones on the live view of each Zones camera during motion detection Clear All Click button to delete all motion detection zones Zones for the selected camera Clear After clicking within one of the detection zone Selected click this button to delete the chosen zone You Zone can also simply press the Delete key Enable Click to set the entire image as one complete Entire zone Default Image Schedule Click button to schedule recording times or times Recording cameras are to be disabled Time View Disk Click button to review current disk usage or to Usage change the video storage location 27 Setting System Options LukWerks User Guide Enable amp Disable Motion Detection SETUP gt Recording gt Enable Motion Detection for camera The default settings enable motion detection in all cameras you setup To validate this open the Setup gt Recording tab and inspect the Enab
17. and makes the output unreadable by neighboring HomePlug systems which may be able to detect your signals 85 86 LUukWerks User Guide
18. and when in Search View the middle button reads LIVE thus allowing you to switch back and forth The WEB button takes you to the LukWerks website where you can login to your My LukWerks account See the Werks Setup chapter to learn more about camera and program configuration options Using the Werks Application LukWerks User Guide Live View The Live View is the first screen that appears when you open Werks From here you can monitor live video feeds change screen layouts and enable and disable cameras and email alerts This is a screen shot of the Live View showing the components of the screen Inspect the Video Windows Werks can display between 1 and 6 video windows depending on your choice of Viewing Modes Each video window in the Live View displays live feeds from your cameras The text in each video window shows the camera order C1 C6 camera name and camera status If the camera is recording the status message reads Live Rec in place of just Live Choose a Multiple Camera View Werks allows you to select between 3 viewing modes single camera quad camera and six camera Video feeds are tiled and sized to fit in the available display area Quickly switch between multi and single camera views by clicking on the video window Use the Camera Activity Panel The Camera Activity Panel allows you to monitor all your cameras at a glance It shows you which cameras are connected set for email alerts and r
19. cameras are shipped with a no password Therefore Werks will not automatically identify it Follow these instructions to include the new camera into your Werks system 1 Goto the Werks gt Setup gt Advanced dialog screen 2 Click the Add New camera button 3 Wait 1 2 minutes while Werks locates the camera If after a few minutes Werks does not recognize the camera turn to the Specifications chapter located in the online user guide or at www lukwerks com support Note We recommend that you set a custom password because a custom camera password provides you with security from others having access to your streaming video If you receive a camera from a friend or as a used item it may have a password stored on its power supply This will prevent you from linking with the camera To remove the password power up the camera and wait until the camera s top two green status lights are flashing Then with a paperclip gently press the reset button hidden below the reset hole near the Ethernet cable plug After the camera resets it will have no password If necessary you may need to repeat the steps above to connect the camera 38 Setting System Options LukWerks User Guide 39 Rediscover Cameras Setup gt Advanced gt Find Camera section gt REDISCOVER button On rare occasions you my lose a camera due to powerline problems bad weather or even static electricity Rediscover restarts the camera search process to loc
20. connect to the demo Note Now that you have logged in the website landing page Simply click the button MY LUKWERKS geen g Login link h My LukWerks button i Live Demo button site to view live video from a WiLife test location This option can be used to test your handheld to make sure that it is compatible for remote viewing Click the Login link or the MY LUKWERKS button Z gi http www lukwerks com Login Je Enter the email address and your password S liik werks Mark the checkbox Remember me next time H Email Click the LOG IN button Password remembers you and will automatically direct you to the LukWerks User Guide USING THE My LUKWERKS PAGE FOR HANDHELDS Your My LukWerks page allows you to see your LukWerk network all on one page In the example on the right you will notice the names of your locations and cameras You will see if a Location is Offline or Available Each camera name is a link that opens the Video Viewing Window and displays live video for the camera you selected Active cameras appear in green and underlined text Internet Explorer 7 132 X H http www lukwerks com MyLu l k werks Hello Glenn Not You Logout Daniel s Home Available Cycle Back Yard Front Yard Daniel s Office Offine EV Down Looking the Hall down lab door Beta Cam on desk Looking down the When you click on one of the camer
21. details on connecting to their SMTP server You can usually find this information on your email provider s Internet support page e Create a new email account using gMail or other email services that supports SMTP www gmail com My alert emails are being rejected because of size Most email providers limit the maximum size of emails and limit the cumulative size of all emails in your system e Delete or archive outdated emails from your system e Contact you email vendor to have them configure your account for larger email messages e Select a smaller alert message type The Send Text Message is smallest and the Send Video Frame email is usually about 50KB lam getting too many email messages Werks sends an email alert when a camera detects motion and the length of the motion meets or exceeds your settings To reduce the number of messages you can e Reduce recording events by reducing motion sensitivity or changing motion zones on the Setup gt Cameras dialog e Increase the Minimum Motion time on the Setup gt Recording dialog Video Problems My video is fuzzy e Clean the lens glass with soft cloth designed for cleaning eyeglasses This will remove any dust or dirt If your camera is pointing out a window clean the glass inside and out Focus the camera by gently turning the outer lens clockwise or counter clockwise You will find this easiest by plugging the camera into a power outlet near you
22. es In Search mode the Calendar is on the right side of the display The current day is 11 12 13 14 Ep 16 circled in red Days in which video segments were recorded appear bold You can click SE on any of those days to display all of the video segments in the time grid ee ie ae Today 9 15 2005 The Calendar has arrow buttons at the top to navigate forward or backward through the months Play Video with Onscreen Controls Like any DVD player the Playback Controls allow you to play pause adjust speed and step through your video segments You use the controls by clicking on each one If you hold your mouse over the control Windows will display a tool tip indicating the name of each control We also provide keyboard controls which we describe below Use the following list of icons and descriptions to help you understand how to navigate through recorded video segments Play video Pause video Go to the start of the next video Go to the start of the last video segment segment Go back one step Go forward one step Video fast motion turn jog dial clockwise Video slow motion turn jog dial counter clockwise st RRE 20 Using the Werks Application LukWerks User Guide Use Keyboard Playback Controls Werks has several keyboard shortcuts which allow you to quickly navigate through video clips Some navigation features are only available through the keyboard controls
23. issues here You can also find additional resources at www lukwerks com support Below you will find specific tables directed at solving Installation Configuration Maintenance and other problems Choose the one that best fits your circumstance STOP DO NOT RETURN THE CAMERA KIT TO YOUR RETAILER We are ready to help you get the most benefit from your LukWerks system If you have any questions about setup or operation please visit our online Support site or call our toll free line If one of these solutions does not solve your problem please contact WiLife Customer Support and we will gladly assist you You can contact us at Ssupport lukwerks com or call 1 877 LukWerk 1 877 585 9375 Installation Problems Setup does not automatically run when inserting the CD Ensure that the CD label is facing up Open the CD from My Computer and double click the autorun exe program Check the CD for scratches or flaws If you found problems call LukWerks support for a replacement Werks does not automatically find my cameras Reset the camera by unplugging the power supply and then replugging it in to the wall Verify that the camera power supply and the USB receiver have power by checking if the status lights have power Verify that the camera power supply and the USB receiver are plugged directly into a power outlet and not a power strip or UPS Ensure the Ethernet cable between the camera and power supply is secure Ensure the USB
24. manual methods for configuring many popular firewalls Configuring Your Firewall LukWerks User Guide Microsoft Firewall 60 Microsoft Firewall is a standard component for Windows XP Service Pack 2 SP2 Microsoft does a good job of automatically asking users to allow Werks to access the network This automatic configuration method is sufficient in most cases Here we provide you with instruction for both the automatic and manual configuration methods Windows Security Alert amp p To help protect your computer Windows Firewall has blocked NY some features of this program ENABLE WERKS AUTOMATICALLY When you first start Werks Microsoft Firewall will automatically provide you with a Windows Security Alert asking you whether you want to block Werks You should always choose UNBLOCK when the program name is Werks the publisher is WiLife Do you want to keep blocking this program l Name Werks Publisher WiLite Keep Blocking Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network If you recognize the program or trust the publisher you can unblock it When should unblock a program and ENABLE WERKS MANUALLY In some cases Windows may not provide you with the automatic alert or you may mistakenly choose to block Werks In these and other cases you need to configure the firewall rules manually Follow these step by
25. name Configuring your PC Firewall If you find the steps below are insufficient please use this chapter as an aid Most firewalls will prompt you to Allow or Block access to the network by Werks You should always choose Allow when the program reads Werks ATTENTION If you are using Norton Firewall or Norton Internet Security you must review the Norton Internet Security by Symantec section of the chapter Configuring your PC Firewall Simply accepting the automated prompts is insufficient e If you are running Windows XP Service Pack 2 the Windows Security Alert screen may appear Click on the Unblock button to allow Werks to run properly A Sample screen shot of the Windows Security Alert displays below e f McAfee Personal Firewall Plus or Standard is running on your Windows XP a warning message is going to display as Werks starts This message is going to inform you that Werks wants access to the Internet You need to click Grant Access in order for Werks to run properly A sample screen shot of this McAfee Firewall message displays below e fyou are using other anti virus or firewall software similar warning messages may appear asking you whether you want to allow Werks to perform certain functions You should allow the requested permissions so that Werks runs properly e If you find you are having problems reference the chapter on Configuring your PC Firewall Getting Started Windows Security Alert E
26. on the DELETE CAMERA button and click the YES button to confirm delete choice Note Deleting a camera will remove all of your local camera configuration options but it does not delete the stored video 26 Setting System Options LukWerks User Guide Recording Options The Setup gt Recording tab allows you to manage the recording of live video from your cameras to your PC hard drive It allows you to manage motion detection schedule recording times and manage disk usage Learn About Motion Detection By default each camera automatically records video anytime it detects any motion Recording only motion has the advantage of saving disk space Luk Cameras also allow you to change from entire image motion detection to individually defined zones These smart cameras have the capability of detecting motion in up to 16 regions which we call motion zones This is useful if you want to eliminate detection along the road and limit it to the parking lot only Motion detection works by comparing the difference between consecutive frames of video and calculating if any objects moved Each time the camera detects motion it alerts the Werks software and records the event and a few prior frames Once motion is detected the system records uninterrupted until 5 seconds after the motions stops This could be seconds minutes or even hours of compressed video Review the Recording Dialog From the main Werks screen click the SETUP button
27. provides a user interface that is both user friendly and powerful Homeplug technology uses your electrical wiring to create a high speed network for communicating with each camera without the complexity of wireless networks and without the need to run network cables There are many great features offered in this LukWerks system For example consider these e 15 minute installation of the entire system Here are a few great monitoring applications e Monitor and record up to six locations in real time Monitor your small business e Search for view and manage recorded video events Watch over a second property Record people at your front door e Receive email alerts when a camera detects motion Monitor the children S S Keep an eye on your pets e Set motion detection zones for each camera 4 g e View video over the Internet or on Smart Phones The ability to customize camera settings is highlight of the Werks application Setup controls allow you to view and modify settings for cameras motion detection video system statistics email recording schedule recently recorded video segments and disk usage Moreover the system s portable viewing architecture unique capturing storing and reporting functionality and ability to customize camera settings make it one of the most versatile usable and affordable surveillance systems in the industry today Overview of LukWerks LukWerks has three primary components Smart Ca
28. s capabilities You find these options only on the Live View context right click menu Delete a Camera From time to time you may remove a camera from your system Werks by default saves the settings and position of this camera expecting that you may add it back to your system later There are two methods for permanently deleting a camera First you can go to the Setup Camera dialog box and click the DELETE CAMERA button Second you can use the Live Windows context right click menu and choose Delete Camera 18 Using the Werks Application LukWerks User Guide Search View Search View allows you to find view and manage your recorded video segments which Werks stores in a database on your computer Your cameras create these segments according to your settings By default each camera is set to record when motion is sensed You can also set the camera to record continuously during specific times using the Recording Scheduler See Recording Options in the Application Setup chapter for more details Review Stored Video Segments The Search Navigation window provides fast access to recorded video segments using the mouse or keyboard Each camera has a row on the screen Each recorded segment is displayed as a green bar A vertical red line shows the current position of playback To navigate through the segments use one of these operations e Click on the desired date and time e Click and drag the red position l
29. segments in the Search window This process may take a long time to complete To rebuild your video database follow these steps 1 Go to the Setup gt Advanced dialog 2 Inthe Video Maintenance section click on the REBUILD VIDEO LIST button Recording and Playback will halt during this operation This procedure may take a long time 3 Click the YES button to rebuild a video segment list Click the NO button to cancel this operation Find Orphan Clips Setup gt Advanced gt Video Maintenance section gt FIND ORPHAN CLIPS button Setting System Options LukWerks User Guide 41 This is a rarely needed and used tool It searches the current video path e g the default C LukWerks video for any video files that are not currently associated with a camera This is possible if you have recently added remove or changed cameras To use this tool follow these instructions 1 Go to the Setup gt Advanced dialog 2 Locate the Video Maintenance section and click the FIND ORPHAN CLIPS button If Werks finds any of these orphaned video files it reports its findings to you prompting you to allow Werks to create a camera to associate with these stored video files If Werks doesn t find any orphaned video files most common a message displays informing you of this fact Click OK to close out of the message 43 Using Remote Viewing Using the Werks Software and your My LukWerks account you can access live vid
30. step instructions 1 Open the Control Panel from the Start menu 2 Next open the Windows Firewall using one of the two examples below From Category View pick Network and Internet Connections and then Windows Firewall E Control Panel amp Network and Internet Connections File Edit View Favorites Tools Help Psh Py Foers 7 E Control Panel D Switch to Classic view Fie Edt View Favorites Tools Help Qa P Psh gt Foes E Network and Internet Connections See Also Pick a category SG My Network Places 7 Printers and Oth HI Printers and Other gt Header z GE EE BS Set up or change your Internet connection Be Phone and Modem Options S B Create a connection to the network at your workplace C R ops ee Themes Pick a task See Also e WB Windows Update ei Help and Support Other Control Panel Options ef Network and Internet Connections pr User Accounts Troubleshooters B Set up a wireless network for a home or small office s 2 Networking Add or Remove a Date Time Language 6 Programs E 2 Internet Explorer B Change Windows Firewall settings and Regional Options 2 Network Diagnostics Sounds Speech and CW nudio devices Performance and W Maintenance Accessibility Options j Security Center or pick a Control Panel icon wi Internet Options Network Connections Windows Firewall Wireless Network Setup File Edit View Favori
31. the program s first attempt to access the Internet s Want to have fewer alerts Y Find out how o ok SmartDefense Advisor ENABLE WERKS MANUALLY SERVER PROGRAM Werks wants to accept connections from the Internet Identification Not available in ZoneAlarm Application Werks exe Source IP 169 254 44 241 Port 1906 More Information Available This program has previously asked for Internet access SmartDefense Advisor a Want to have fewer alerts Y Find out how Aemember this setting In some cases you may need to manually configure ZoneAlarm This process is not difficult Follow these steps to complete the manual firewall setup 1 Open the ZoneAlarm control center either from the Start menu or by right clicking on the ZoneAlarm icon in the Windows Task bar All Programs Engage Internet Lock Stop all Internet activity About Buy ZoneAlarm Pro 66 Configuring Your Firewall L kWerks User Guide 2 3 4 5 On the ZoneAlarm Control page click the Program Control option to show the Program Control Page Here click the Programs tab and scroll down to the Werks program Set each Access and Server option to Allow as shown ARLETE All Systems Active Heip Status Productinfo Preferences Overview Ze Blocked Intrusions Overview 3 intrusions have been blocked since install Pesh 0 of those have b
32. 139 TCP 7719 1999 2 50 Pot Ir w Al Ports unknown A TCP 7 19 1999 2 50 unknown A 138 UDP 7722 1999 2 26 unknown All 137 UDP 7 22 1999 2 26 Type uo x F Add Trusted Address Entry Mode Duration of Rule Accept Hour Reject C Day C Month e Selen x Help TO Configuring Your Firewall LUukWerks User Guide 3 Click OK to close each of the open dialogs lt gt BlackICE Advanced Firewall Settings Firewall Rules Control addresses and ports the BlackICE firewall explicitly allows or blocks Owner Address Pot Type Start Time Bigui 169 254 0 0 169 254 255 255 All TCP 10 4 2005 6 47 1 unknown All 139 TCP 7 19 1999 2 50 unknown All 113 TCP 7 19 1999 2 50 unknown All 138 UDP 7 22 1999 2 26 unknown All 137 UDP 7 22 1999 2 26 s Options 4 You have now successfully configured BlackICE but remember that you may have more than one firewall application running on your PC You need to disable or configure each one 5 Finally you will need to exit Werks from the task icon and restart ENABLE WERKS WITH BLACKICE OPTIONS FILE If you do not have the BlackICE user interface Ul you need to edit the BlackICE Options file Follow these instructions to update the file 1 Open an explorer window by clicking on the My Computer icon and change directories to c program files ISS BlackICE 2 Open
33. 8 or higher Hard Drive Space MB 100 MB for program and a minimum of 200 MB for video recording 5 GB recommended for video recording Operating System Microsoft Windows 2000 or Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One free USB port Media Player Microsoft Windows Media Player 9 Other CD ROM drive for installation Minimum and recommended requirements for systems running cameras using the default QVGA 320 x 240 settings Running your cameras in the higher VGA 640 x 480 mode requires additional CPU LukWerks uses your Windows PC to record the video from your cameras and to serve video to your remote deviecs You need to have your PC on and running for the LukWerks system to operate Remote Viewing Requirements LukWerks provides for remote viewing using Windows Mobile cell phones and handhelds and Web Browsers 73 CELL PHONES amp HANDHELDS LukWerks is compatible with a wide range of Microsoft Windows Mobile cell phones and wireless handhelds Of course these devices require Internet access either through a cell service provider or wireless Internet hub depending on your device Examples of Compatible Cell Phones Anextek SP230 Audiovox PPC 6601 SMT 5600 PPC 4100 HP iPAQ hw6500 series iMate SP5 SP5m K JAM JASJAR Palm Treo 700w Motorola Q CN620 Motorola MPx MPx100 amp MPx220 Samsung SCH i730 Siemens SX66 Spec
34. ARRANTY SERVICE Please review the customer Support resources referred to in the accompanying documentation before seeking warranty service If the product is still not functioning properly after making use of these resources access the online website www lukwerks com support for instructions on how to obtain warranty service If limited warranty service is required WiLife will issue a Return Material Authorization Number You must ship the products back to WiLife in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment WiLife will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States where applicable Shipments to other locations will be made freight collect 80 Regulatory and Safety Regulatory Information RADIO FREQUENCY INTERFERENCE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generat
35. ER S OPERATING SYSTEM SOFTWARE PROVIDER YOUR INTERNET SERVICE PROVIDER AND YOUR CELLULAR SERVICE PROVIDER WHILE INDUSTRY STANDARDS IN THESE TECHNOLOGIES ASSURE SOME DEGREE OF SECURITY THEY ARE NOT100 SECURE AND THE DEGREE OF SECURITY MAY DEPEND ON THE CUSTOMER S PERSONAL CHOICES REGARDING SECURITY CONFIGURATIONS ACCORDINGLY WILIFE DOES NOT ENSURE OR WARRANT THE SECURITY OF ANY DATA INCLUDING VIDEO TRANSMITTED BY OR THROUGH ITS PRODUCTS AND THE CUSTOMER USES SUCH PRODUCTS AT HIS OR HER OWN RISK TO THE MAXIMUM EXTENT PERMITTED BY MANDATORY PROVISIONS OF APPLICABLE LAW WILIFE IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING ANY COSTS OF RECOVERING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE WILIFE PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA FOR CONSUMERS WHO HAVE THE BENEFIT OF MANDATORY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR DOMICILE OF PURCHASE OR IF DIFFERENT THEIR DOMICILE OF RESIDENCE THE BENEFITS License and Warranty LukWerks User Guide CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS TO THE EXTENT THAT LIABILITY UNDER SUCH CONSUMER PROTECTION LAWS AND REGULATIONS MAY BE LIMITED WILIFE S LIABILITY IS LIMITED AT ITS SOLE OPTION TO REPLACEMENT OR REPAIR OF THE PRODUCT OBTAINING W
36. Framework in preparation to LICENSE AGREEMENT F leerse acon moving on with the installation process A status bar Lae ALD TOETA RT D S d have read understood and agree to the terms of the displays allowing you to view the progress of the NET EE Framework install The install will take several minutes Giese O I do not agree When the NET Framework download is complete you will need to click the OK button to continue with the LukWerks Install wizard B COMPLETING THE WERKS WIZARD ols me Wie instructions of the Werks ie LiikWerks Install installation wizard Click the NEXT gt button to advance License ag through the installation process One of the early steps is the LukWerks License LukWerks Software License Agreement screen NOTICE TO USER BE SURE TO CAREFULLY READ AND UNDERSTAND THIS END USER LICENSE AGREEMENT EULA CAREFULLY BEFORE Please take a moment to review the license RELATED DOCUMENTATION BY INSTALLING OR USING ALL OR ANY agreement If you accept the terms of the agreement _ PORTONCE THE SOFTAT you NOCAT YOUR ACCEPTANCE OF click the I accept the terms in the license agreement VE AGREEMENT SIGNED BY YOU THESE TERMS APPLY TO YOU y radio button and then click NEXT gt If you do not agree GENEE mme with the terms of the agreement click the I do not 1 do not accept the terms in the icense agreement accept the terms in the license agreement radio i button and the installation will be terminated
37. In the Manual Program Control window scroll down until you find Werks Here you need to set the Internet Access to Permit All E Norton Internet Security Firewall Locations Advanced Personal Firewa Programs Networking More Info Personal Firewall protects your computer fram attacks and malicious programs Turn on Personal Firewall Choose a security level for Supervisor 2j Move the slider to set the Firewall level 1 Medium recommended Alerts you when programs attempt to access the Internet ActiveX controls and Java applets run without warning i All unused ports are invisible to remote computers Custom Level Default Level Norton Internet Security Firewall Networking Locations Advanced Programs Program Co Settings for Default Active Z Network Detector is off Automatic Program Control Automatically customize Internet access settings for common Internet programs Automatic Program Control only configures access for versions of programs that Symantec has identified as safe More Info Turn on Automatic Program Control Manual Program Control Create custom Internet access settings for individual programs To quickly identify and configure all Internet programs on your computer click Program Scan Program Internet Access T UpdateChecker Module Category v Block All v General 1 Werk General v General
38. Microsoft Windows Media Player 9 Other CD ROM drive for installation NETWORK REQUIREMENTS Network NetworkSpeed Uplink and downlink speeds Uplink and downlink speeds of 150kpbs or faster per installation DSL 150kpbs or faster per installation DSL Cable Modem T1 Connection Type Always on broadband connection Remote Viewing Using Cell Phones amp Handhelds LukWerks provides remote viewing using Windows Mobile cell phones handhelds and web browsers The common requirement for a compatible web browser is support for Windows Media Player 9 The common requirement for the cell phone is also support for Windows Media 9 Usually you can find these phones labeled as Windows Mobile or Windows Smartphones LukWerks is compatible with a wide range of Microsoft Windows Mobile cell phones and wireless handhelds Of course these devices require Internet access either through a cell service provider or wireless Internet hub depending on your device Setting System Options LukWerks User Guide Examples of Compatible Cell Phones Anextek SP230 Palm Treo 700w Audiovox PPC 6601 SMT 5600 PPC 4100 Motorola Q CN620 Motorola MPx MPx100 amp MPx220 HP iPAQ hw6500 series Samsung SCH i730 iMate SP5 SP5m K JAM JASJAR Siemens SX66 Example Wireless Handheld Devices Asus MyPal A730W HP iPAQ hx2400 series hx2700 series hx3700 series hx4700 series Dell Axim X51v X50v X30v Toshiba e805 BROW
39. Permi g Microsoft Corporation BI C Program Fies Ynternet Explorer XPLORE DE Lee My Comal B outbound Access Only Permission Allow Full Access e Sock Ths Applicaton Rule created on 9 29 2005 5 22 32 PM This application has Full Access to the Intemet Itis possible for this application to send and s File name C Program Files LukWerks Werks exe receive data with any computer LK Delete application Rule Standard Securty Y IP Address 169 254 161 253 Netmask 255 255 0 0 cet more information My Network Files of type Applications xe 4 Finally you can confirm that Werks is in the Internet Applications list and marked as Allow Full Access along with other networked applications McAfee Personal Firewall Plus DEAR Fie Edit View Application Help McAfee _ personalfirewallplus Ion Hl setings Hep Internet Applications Ch Application Name File Name Permissions Summary Ejmcafee Personal Firewall Console MpfConsole exe Allow Full Access S McAfee Personal Firewall Service MpfService exe Allow Full Access Bimcafee Personal Firewall Tray Monitor MpfTray exe Allow Full Access Ce mcafee Security HTML Dialog mghtml exe Allow Full Access McAfee SecurityCenter Update Engine mcupdate exe Allow Full Access Internet mcafee SecurityCenter Update Info mcinfo exe Allow Full Access Applications l Mcafee SecurityCenter Update Manager mcupdmgr exe Allow Full Access Div ap Visual Trace mvtx exe Allow Full Access F Wmeregw
40. SER Common Requirements Windows Media Player 9 or later Browsers Microsoft Internet Explorer Version 5 5 or later Once you have created your My LukWerks account you are ready to setup individual sites such as the Home Office or Vacation Home You use the Setup gt Remote dialog to configure the site local options Create Click this button to quickly jump to the Account www lukwerks com register site where you create your My LukWerks account l Werks Setup RER ES RER ze Email Enter your My LukWerks account name which is also the email address you use when creating your My LukWerks account Password Your secret password used to access your account and remote viewing Location Set the name for this location You can have many sites attached to your remote viewing account Enable This checkbox when checked activates remote Remote viewing functionality allowing you to have Viewing remote access to your camera images from the Internet and Smart Phone SF office Apply Click this button to write the new account Changes information to the options file View Click this link to start your Internet explorer in Cameras the My LukWerks page From here you can Online login and check remote access of your cameras Status In the status fields Werks reports current Remote Viewing information Remote Viewing Status read Connected when Werks makes a successful like with the My LukWerks servers St
41. Set the name to display on the video screen C Name and setup camera button j Text Color Click to change the color of the on screen camera name Text Location Click one of 9 positions within the box to set the screen location for the name Auto Check to allow camera to automatically adjust Brightness image brightness and contrast with changing conditions Brightness Slide the bubble toward to brighten and toward the to darken the image Contrast Slide the bubble toward the or to adjust image contrast Flip Image Check to flip image vertically wnen camera is a mounted upside down Mirror Image Check to flip image horizontally like a mirror Advanced Set advanced options for the camera See Options the Advanced Options topic below for pores sie i Camera View the details of the local Powerline adapter Information and camera Delete Click button to remove all of your local camera Camera configuration settings However it does not delete the stored video ADVANCED OPTIONS The advanced camera options allow you to change camera resolution frame rate and other options We expect that you will rarely need to change these settings Werks writes these advanced options to the Luk Camera for processing Thus when changing Advanced Options remember to click the APPLY button The most common advanced option to adjust is Resolution increasing it to 640 x 480 At the h
42. Such equipment will likely block power line network signals and render the LukWerks system inoperable Powerline Network Limitations This equipment will not operate during a power outage 84 Regulatory and Safety LukWerks User Guide For best performance limit your HomePlug network to 15 total devices The presence of electric motors fluorescent lights halogen lamps switching power supplies and dimmer switches on your network may diminish HomePlug network performance Avoid the use of extension cords with your HomePlug devices HomePlug signals will not reliably pass through transformers or between different phases of a multi phase power circuit Operation between two legs of split phase power circuit should be satisfactory If you have any questions about your specific electrical wiring topology please consult a licensed electrician If your HomePlug USB Bridge is unable to connect to a Luk Camera or if camera performance is unsatisfactory try moving the camera s power supply module to a different electrical outlet If you suspect non LukWerks equipment may be interfering with the operation of the LukWerks system i e the LukWerks system only operates when the other equipment is turned off placing a low pass power line filter between the AC line and the non LukWerks equipment may resolve the problem To protect your privacy be sure to set a unique password via the LukWerks software Doing this encrypts your camera data
43. TION a aaa de ege Ed ENEE a aa aae a aaa Ta DnA aaa EE aa AA 16 Title Bar Controls oionn asenne Eeer Eden PENEN NE Eed RIENE EKOSE A ERNEA AAA 16 Main Feature BUtLONS eooni naien orane oa aari KEEKEEKE EES EEN R ENEAK NEARE FEE ERR NEEKIN 16 RV 17 Inspect the Video Wmdows EE 17 Choose a Multiple Camera View 17 Use the Camera Activity Panel 17 Enablevand Disable Alerte 2zdeerk deer Edge KUEENeEEEdEdE ARENS E ccdevecsacuavcssededaesssudedvsscusavessavees sssedelavzese 18 Switch Cameras On And Of icscccecsvcssccsessssecssusueseceuseecesovstuecsoudunesesustecensudeucesovsvecesovdubesesvebecccenlea coche 18 Open the Video Context Menus EE 18 Print or Save Live Video Frames EE 18 D lete a GAME eieiei ge CERS dE Ee EC lawns EE CECR 18 Search VIOW dee eg ecto ee ae ir ee een een i as a 19 Review Stored Video Segments isisi enii aa oe aera a eaaa Eya aS a aaie Aai 19 Play Video with ONSCreen Controls EE 20 Use Keyboard Playback Controls unn 21 Openi the Context MENU wsssiccsicceccessecensssdeedcetsetiansssdeed NEEN AE AERAR NESA NEES cessudeavsssdeveeesee 21 Protect a Recorded Video Segment 21 Delete Recorded VideO eese RS EEEEN E ECEEEEE ECKE EC laces cededeasdddedescieues obvedataobets 21 Print or SAVE Recorded VideO ansore cenn eonan Naara NEEE EAEan ENEAK ENVEE ENE EKR KNEA REENER a 22 Email REGOrdEd Vide E 22 Remote Viewing with My LUKWELKS ke 22 Use le TEE 22 Background Mode and En 22 Switch between Background and Full Green 22
44. Werks will automatically recognize the camera within 1 2 minutes Once the camera appears you can change its configuration set a name or adjust the picture options See the chapter on Setting System Options for information on these settings 13 Getting Started LukWerks User Guide b You did set a custom password If you HAVE set a custom camera password you need to complete a few additional tasks This is necessary because new cameras are shipped with no password different from the custom password you have set Therefore Werks will not automatically identify it Follow these instructions to include the new camera into your Werks system 1 Goto the Werks gt Setup gt Advanced dialog screen 2 Click the Add New camera button 3 Wait 1 2 minutes while Werks locates the camera If after a few minutes Werks does not recognize the camera turn to the Specifications chapter located in the online user guide or at www ukwerks com support Note We recommend that you set a custom password because a custom camera password provides you with security from others having access to your streaming video Camera Focus and Aim The factory default settings work great for most applications However if you find you need to adjust the camera it only takes a few minutes It is easiest to focus and adjust the camera from an outlet near your computer The Luk Cameras have two components that allow you to adjust the camera s viewpoint and
45. WiLife serial number has been removed or defaced TO THE MAXIMUM EXTENT PERMITTED BY MANDATORY PROVISIONS OF APPLICABLE LAW THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIED WILIFE SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF WILIFE CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD No reseller agent or employee is authorized to make any modification extension or addition to this warranty WILIFE PRODUCTS ARE DESIGNED AND SOLD ONLY TO ASSIST WITH AUTOMATED MONITORING AND CONTROL THEY ARE NOT A SECURITY SYSTEM AND ARE NOT INTENDED TO WARN NOTIFY OR PROTECT AGAINST INTRUSION OR SERVE OTHER SECURITY FUNCTIONS WILIFE DISCLAIMS ANY LIABILITY THAT MAY ARISE FROM THE USE OR INABILITY TO USE ITS PRODUCTS IN LIEU OF A SECURITY SYSTEM WILIFE PRODUCTS EMPLOY STANDARDIZED COMMUNICATIONS TECHNOLOGY INCLUDING WIRED AND WIRELESS ETHERNET AND CELLULAR TELEPHONE COMMUNICATIONS DEPENDING ON THE CUSTOMER S USE OF THE PRODUCTS THEY MAY TRANSMIT DATA OR VIDEO OVER THE INTERNET OR BY CELLULAR TELEPHONY SUCH TRANSMISSIONS RELY ON SECURITY STANDARDS ADOPTED BY THIRD PARTIES INCLUDING THE CUSTOM
46. a e Ensure the Enable Email Alerts option is checked e Adjust the Minimum Motion time to meet your needs am unable to see my site or cameras from My LukWerks account To view your cameras remotely you need four items proper Werks configuration an active My LukWerks account Internet connectivity and a compatible remote device Check the following items e Ensure that you have created a My LukWerks account by registering at www lukwerks com Verify that your account name email address and password match those used to create your account Test your account information accuracy by going to the Setup gt Remote dialog and clicking the APPLY CHANGES button Test your internet connection from your device by opening an Internet browser on the device and going to the www lukwerks com site Test the compatibility of your Internet Browser or Cell Phone by reviewing our documented system requirements of Troubleshooting LukWerks User Guide Status Lights We incorporated Light Emitting Diodes LEDs as part of our design for the Luk Camera Power Supply and USB receiver to make it easy to quickly diagnose many problems CAMERA STATUS LIGHTS There are six status lights LEDs on the camera in various locations Point the camera lens toward you with the three green LEDs on the right hand side to read the following table Top Green Flashes when the camera captures a video frame Middle Gr
47. a family party in the backyard and there is no reason to record all the activity To turn a camera On and Off click the On Off button On v Click On and Off below the camera number When the button reads On the camera is operating normally When the button reads Off the camera video feed is disabled until you click the button again off Open the Video Context Menus Werks provides quick access to common functions through context menus on the Video Windows and Camera Alerts buttons To access the context menus simply right click on the object and choose between the various commands Here s what they look like Setup Camera Setup Email Alerts Setup Motion Detection Enable Email Alerts Setup Email view Recording Schedule 7 Enable Email Alerts for All Cameras Print Current Frame Save Current Frame ae v Set Alert to Do Nothing Delete Camera Set Alert to Send Text Only Change Camera Order Set Alert to Send video Frame Set Alert to Send video Segment Print or Save Live Video Frames Using the Video Window context menu right click on live window you can choose to print or save the current image in the window When choosing Save Werks will let you choose the location and filename for the image which it stores as a JPEG By default Werks will choose your My Pictures folder Werks uses the Windows print spooler which automatically adjusts the picture to match your printer
48. a links you will see messages similar to these BS This window will display as internet Explorernig d 138 X EP http www lukwerks com MyLu Je long as LukWerks IS Running a system command on this SH connecting to the Werks E Ren magne unsafe Do you weh l k werks to continue Hello Glenn Not You Logout syste m ote Connecting S Sange Home With ha nd he Id devices there is a time limit of 3 viewing minutes When the time expires you are welcome to reconnect and view video again Copyright 2005 WiLife Inc VIEWING A CAMERA S LIVE VIDEO ON A HANDHELD The Video Viewing Window is used to show video from the camera you selected The window consists of the following sections j Name of the Location k Status of the video feed buffering playing stopped etc L Video Viewing Panel m Player control panel that includes the time counter time progression bar percent of size of video panel and basic player control buttons full screen stop play and decrease increase video size For some handheld devices you will see a security message similar to this Running a system command on the item might be unsafe Do you wish to continue Click Yes Windows Media a 4f 1 39 X Glenn sHouse Playing 52 Troubleshooting We expect that you will rarely have problems with your LukWerks system However in the event of a problem you will find solutions to those
49. ail service provider Send Email Here you enter the one or many email and cell To phone addresses to which you want to send alerts Use the Add and Remove buttons to add and remove email address from the list Test Button Click the test button to verify that you have properly configured your email server The test will send a message to all of the addresses you list in your To box 31 Setting System Options LukWerks User Guide 32 Configure Email Server Settings After you have entered the values specifying your local email account information mail server name account name account password email address and added the email addresses in the Send Email to list press the TEST button to send a test message to each of the addresses When you click the TEST button Werks shows Sending on the button s face If Werks successfully connects to your server it displays a message asking you to check your email to see if a test message arrived successfully If Werks was unable to send the test message it will provide you with an error message indicating the type of problem Sometimes the process of sending and delivering the test message can take a few minutes depending on your email provider Add Email Addresses Setup gt Email gt Send Email to section The Werks application makes adding email address easy If you want a specific email to receive alerts notifications on motion detection follow thes
50. ameras in a location near your PC This makes it easier to adjustment focus if necessary Once you have configured your camera select a new location for the camera and use one of the convenient mounting options to place your camera on a desktop window or wall Position L k camera on window and power from nearby outlet Now you re ready to enjoy all the benefits of a professionally installed surveillance system the area of the window where the suction cup will be attached Let the area dry completely before mounting camera The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods of time To ensure long term connection you can spread a very small drop of vegetable or olive oil on the under side of the cup before applying it to the window This increases the suction power of the cup CAUTION The Luk camera should be mounted indoors or in a weatherproof enclosure Additionally you 2 should not point the camera directly at the sun Failing to follow either of these warnings will damage your camera Plug the Camera Power Supply into a nearby outlet Then use the included Camera Cable 8 ft Standard Ethernet Cable to connect the power supply to the camera Note The Camera Power Supply has built in surge protection and must be plugged directly into your wall 3 outlet Plugging the Camera Power Supply into a surge protected power strip may reduce t
51. arlier in the list override later rules automatically compares all incoming and outgoing data against these rules and either blocks or permits the information Description Protocot ILP and UUP I racking Lreate a log entry UPNP Port 5000 Block Rule Block Direction In Out Computer Any Adapter Any Communications Specific General rules provide basic network functionality and protect your computer from pi y and pi p A Be Protocol TCP known Internet risks These rules apply to all Internet programs p UPNP Po 1900 Block Rule CIE Direc ion Inbound Computer Any Adapt Communications Specific Protocol I Trojan horse rules protect against malicious applications that allow inappropriate Default Digital Signature Verification access to your computer Vv B Permit Direction Outbound Computer Specific Adapter Any Communications Specific Protocol TCP Trojan Horse Add wes Y Remove Move Up Move Down You have now successfully configured Norton Firewall but remember that you may have more than one firewall application running on your PC You need to disable or configure each one Finally you may need to exit Werks from the task icon and restart for the changes to take effect 63 Configuring Your Firewall LukWerks User Guide Norton Personal Firewall 2006 Norton Personal Firewall 2006 is a component of several Symantec security products that inc
52. ate cameras on the network that have a password matching your password if you have set a password To start this procedure follow these simple tasks Click on the Werks SETUP button Click on the Advanced tab Inthe Find Camera section click on the REDISCOVER button A popup message displays ON Be Click YES if you wish the system to rediscover the cameras Click NO to exit out of the procedure without rediscovering the cameras E Set or Change Your Password Setup gt Advanced gt Network Security section gt CHANGE PASSWORD button Werks uses passwords to secure communications links between cameras the USB receiver and Werks When the system has a password your live video is encrypted protecting it from snoops Change Password allows you to enter a new security password or even remove the password To change the password follow these steps 1 Go to the Setup gt Advanced dialog 2 Locate the Network Security section and click on the CHANGE PASSWORD button Werks Password Entry Werks uses the system password For two purposes 1 To authorize certain operations within Werks 2 To secure video connections to your computer IMPORTANT Write this password down It cannot be reset recovered or deleted if you lose it Current password New password Re enter new password raed zl 3 Enter the current password if you are changing and existing password Otherwise Werks will make this f
53. ate to Werks Once Werks reaches this limit it makes space for new video clips by removing the oldest clips With the default camera settings a typical home system with four cameras will use approximately 2GB of disk space per week 4 Anywhere Anytime Access Werks coupled with our My LukWerks services deliver a unique Internet services component which powers the ability for you to view live video from your cameras over the Internet and on video enabled cell phones At the center of My LukWerks is the LukWerks Remote Viewing Service which intelligently links you to all of your cameras at each site where you have installed a LukWerks system To access the video you first create a My LukWerks user account at www lukwerks com This is part of the normal process of registering you product With each new LukWerks setup you register the new site with your existing account Then when you want to check in on your property simply login to your My LukWerks account from a Web browser or Windows Mobile cell phone and link to the video feed With My LukWerks it is easy to monitor your Home Office Cabin or even Grandma s House anytime anywhere all from your My LukWerks account The following chapters describe in detail each component of the LukWerks system Two chapters in this book describe in full each of these modules Chapter 3 Using the Werks Application and Chapter 4 Werks Application Setups which introduces you to the Werks Setup dialogs
54. aterials generate large amounts of static electricity Cotton or cotton blend fabrics for example are good because they are not as likely to store electrostatic charges e Keep all plastic items away from any area where this equipment is handled Any plastic item is a potential static generator This includes candy wrappers foam cups synthetic carpet foam cushions etc e Avoid activities that produce static such as wiping feet or putting on coats when in the vicinity of this equipment e Always discharge any static charge your body might have built up before touching any part of this equipment To do this touch and hold a grounded metal object for a minimum of two seconds e If storing this equipment for a prolonged period of time return it to its original shipping container If this equipment ceases operation suddenly and static electricity exposure is suspected unplug all connections for at least five seconds and then reinstall these connections If this does not restore equipment operation consult the troubleshooting section of this manual Use with Power Conditioning Equipment The LukWerks cameras and USB receiver should not be used with any type of power conditioning equipment such as surge protectors commonly found in power strips AC line filters AC line conditioners voltage converters frequency converters uninterruptible power sources UPS spike protectors AC line voltage regulators and motor generator sets
55. ayed Mode e The Normal and Large options allow you to alter the size of the video The default setting is Normal 46 LukWerks User Guide VIEWING VIDEO IN DIRECT VS RELAYED MODE DIRECT MODE If you are viewing video Direct Mode you are in the best possible mode However the Internet may still block video for a number of reasons If you do not see video after a few minutes consider switching to Relayed Mode which uses our WiLife network and requires less browser ability To switch to this mode you simply click on the button SWITCH TO RELAYED MODE You can switch back to Direct Mode at any time There is no viewing time limit in this mode RELAYED MODE If you are viewing video in Relayed Mode it is because your firewall or other Internet influences are preventing direct access to your video Relayed Mode directs the video feed through WiLife s network to you Because of this there is a time limit of 3 minutes for each viewing session Of course you can re connect and receive another 3 minutes viewing time as many times as you want If you would like to use Direct Mode and not be restricted to a time limit you can enable UPnP on your router If you cannot enable UPnP you can manually set ports in the router for Werks to use The port addresses Werks uses are 20570 to 20575 Contact the manufacturer of the router or see your firewall or router documentation for complete instructions about manually configuring port
56. ble the front red LED on the camera When activated the red LED will blink when recording Change Camera Order Werks displays each camera in order of the camera s number For example if the video window is set to display a four camera view then the lowest camera number e camera 1 will display in the upper left corner and camera 4 in the lower right corner You can change a camera s positioning on the video window using the change camera order command SETUP gt Camera gt Camera gt Advanced Options section gt Camera Order 1 Click on the SETUP button 2 Click on the Camera tab 3 Click on the camera you wish to change move 4 Inthe Advanced Options section locate the Camera Order option 5 Change the Camera Order to the new position 6 Click the APPLY button Delete a Camera Setup gt Camera gt Camera gt DELETE CAMERA button When you unplug a camera from your system Werks retains the settings of the camera password name position etc allowing you to move your camera to other needed locations around your home or office In all Werks anticipates that you will return the camera to the system If you are permanently removing a camera from the system you can free the camera position by deleting the camera using the Delete Camera command Here are the steps 1 Open the Setup program 2 Click on the Camera tab 3 Click on the camera button for the camera you want to delete 4 Click
57. cameras The illustration below shows what the viewing panel displays if you have 2 3 4 5 or 6 cameras 2 Camera View 3 Camera View 4 Camera View 5 Camera View 6 Camera View 45 LukWerks User Guide VIEW THE VIDEO FOR YOUR CAMERAS USING THE CYCLE FEATURE The Cycle option allows you to view the live secure feed for all of the cameras at the selected location one at atime The Vieiwng page will rotate through each camera and will continue to do so until you turn the option off USING THE VIDEO VIEWING WINDOW The Video Viewing Window automatically opens when you click on a single camera icon or the link View All or Cycle As the following screenshot shows the Video Viewing Window consists of a viewing panel additional camera links and a status bar l k werks Avhole new way to look E Back Yard KI Garage 2 t Yard Q North Sid View All Cycle Normat O Large Name of the location of cameras List of cameras set up at this location Click on a camera to view the live secure video Cycle Viewing panel rotates through each camera s video The video viewing panel displays the video View All Allows you to see the video from all of your cameras in one view The status bar shows the following information e Status of the video connecting buffering or playing e The amount of viewing time left in the current session Only displays if you are using Rel
58. ck the Change scope button and then select the option Any computer as shown Finally click OK to close each dialog Edit a Program You can allow communication with this program from any computer including those on the Internet or just from computers on your network Name gas Werks Path CAProgram Files LukWerks Werks exe Change scope Change Scope To specify the set of computers for which this port or program is unblocked click an option below To specify a custom list type a list of IP addresses subnets or both separated by commas Any computer including those on the Internet O My network subnet only Custom list Example 192 168 114 201 192 168 114 201 255 255 255 0 6 Remember that you may have more than one firewall application running on your PC You will need to configure each one 61 Configuring Your Firewall LukWerks User Guide Norton Internet Security 2001 2005 Norton Firewall is a component of several Symantec security products including Norton Internet Security Norton Personal Firewall Symantec Client Security and others In most cases Norton will automatically recognize Werks attempting to access the network and display show present you with a quick configuration dialog You must follow all of these steps to ensure Norton 2001 2005 will not block Werks 1 dialog 2 any case continue to the next steps
59. count and open the email that was forwarded to you by LukWerks Follow the instructions in the email Now that you have changed your My LukWerks login name you must change the Email login name in the Werks Software gt Setup gt Remote tab screen If you do not change the Email on the Remote tab screen in Be ee information must match your online LikWerks Werks then the Remote Viewing process will not recognize i Email exam plem ail sprovider com your account Errors you may encounter include the following Password eccccccoccccce e Unknown Remote Viewing Account This message displays on the Live screen in the message panel e Disconnected Account Unknown This message displays on the Remote tab screen in the Status section can now go to www lukwerks com and log into My LukWerks using your new email ge My LukWerks Page Overview In this version the Manage My LukWerks page is used to see details about a location and its cameras for troubleshooting purposes by our support team and for removing a location and or cameras from Remote Viewing Here are some descriptions of the information and options available on this screen oO Mark this checkbox when you want to remove a Location or a Camera A Location or Camera is not removed until you click the REMOVE CHECKED button Status Online indicates that the Werks Software system is running Offline indicates that it is not on
60. ction cups etc have lead content no greater than 0 03 300 ppm Safety Information Please read the information in this section carefully and make sure you understand it completely Make certain that all warnings and instructions in this manual and marked on the system component s are carefully followed Regulatory and Safety LUukWerks User Guide CLEANING Unplug this system from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Make certain the components are completely dry before inserting into the wall outlet after cleaning ELECTRIC SHOCK HAZARD When properly installed and configured the LukWerks equipment is designed to protect users from exposure to hazardous voltage levels This system should only be operated from the type of power source indicated in this guide and on the system s label If you are not sure of the type of power supplied to your home or building consult your local power company There are no user serviceable components within any of the equipment enclosures Users should not attempt to repair LukWerks equipment Malfunctioning equipment should be serviced using the guidelines found in this manual If an enclosure does accidentally come open remove the power to the unit before handling it in any way Lightning also presents a real but unlikely source of hazardous electric shock As with all electrical equipment it is best to unplug the LukWerks comp
61. deo feed for one camera ii View the video feed for all cameras at the selected location iii View the video feed for your cameras using the cycle feature iv Using the viewing window v Viewing video in compatibility or robust mode LOGGING INTO MY LUKWERKS 1 Go to www lukwerks com and click on the My LukWerks menu Please Log In option The Please Log In page displays Enter your email and password Then click Log In You will then be Kierperen deenens getters ros redirected to your My LukWerks page Ee Vv Hint If you mark the Remember me next time check box the system will automatically open your My LukWerks page Password C Remember me next time this task are found later in this chapter Have you oraolten wur passwor If you ever forget your password you can come to the Log In page and click on the link Have you forgotten your password Instructions regarding USING THE MY LUKWERKS PAGE The My LukWerks page allows you to see all LukWerks sites and cameras on one page The layout of the page is designed so you can easily distinguish between sites and the cameras used for each site In the example below you can see the information and options available for each site o Location 1 wailable View All ycie Back yar Pront Yard Here are some hints to help you better understand the links on the page 44 Site Name Location Status Click on the site s name Displays Available to open the Manage M
62. ding new cameras e Changing the camera display order Recording Manage camera motion detection define fixed recording schedules and control disk allocation e Set motion detection sensitivity e Create and modify motion detection zones e Schedule specific recording times e View disk usage E mail Setup and edit email account information and define email and cell phone alerts for individual cameras Remote Enable Remote Viewing and record your My LukWerks user account information Advanced Add new cameras display and edit advanced properties passwords and view system information e Add a new camera to the system e Change your system password e Update system software and firmware With the introductions out of the way it is time to dive into each tab individually and become familiar with the features you can use Setting System Options LukWerks User Guide Camera Options Use the Setup Camera dialog to view and modify properties for each camera e g define a name flip the display orientation and adjust the image quality You will find the default image settings work for most conditions However adjusting these options when conditions require is easy and straightforward Launch the Camera Setup Dialog From the main Werks screen click the SETUP button and choose the Camera tab to modify the camera settings x Camera Click the camera buttons 1 6 to select the Camera
63. e with stunning live views into every camera while simultaneously recording any motion or scheduled events Additionally Werks uses a powerful alerts engine that communicates with your email server to notify up to ten e mail addresses or cell phones that a camera has detected and recorded motion When Werks detects motion on a specific camera Werks will send out an email message and at your option you can set Werks to attached either a frame from the captured video or the video segment The Werks alerts are excellent news for you but perhaps bad news for your sixteen year old son who wants to play around with your new sports car Your garage camera can send you an email alert if anyone gets close to the car Some of the great features of Werks include 6 Camera live view Concurrent recording of video from all cameras User definable email and cell phone alerts Automatic disk storage management Powerful video archive search and playback Password system security Werks uses a portion of the disk space on your PC to store the video captured by your Luk Cameras In the default setup Werks only records video when there is motion detected by a camera or during times when you have set a fixed recording schedule In either case Werks stores each video event as a separate clip to your PC hard drive Some of these clips may be only a few seconds while others could last hours As a Setup option you specify the maximum amount of disk space alloc
64. e 32 ue VC El 32 Remote Viewing Setup wine ake asl eee ea en etl ee SR le aE 33 Verify System Reguire Ments EE 33 Remote Viewing Using Cell Phones amp Handhelds c cccssceeesceeeeeeeeeeeeeneeeeeeeeenneeeeaeseeeaeeneneeenaees 33 Set UP REMOtE ELE 35 Advanced OPtlONS EE 37 Review the Advanced Options Dialog 37 Add a New Camera eoii ceirean eaaa Aea EENEN ENNS SAREN EEEE AS EKV eee cas eeev thaws OAT 37 Rediscover Cameras eiiscicicessec tis denero aknen ARAE OEE EC deed deen EENEG 39 set or Change Your PaSSWOVA emissis ea a aE a E Al 39 Check for Software Updates is ssccc c sescccsscecd cesseteausssdeed eos sutesnosnduecceostieavessdeessvsstuassssscued sensbteavessdueseenee 39 Update Camera Firmware 40 Change the Automatic Restart Time ENEE 40 Rebuild Video Segment LiSteiiisniini aa a a EES 40 Find Orpham elle EE 40 USING REMOTE VIEWING eege iaieiiea iena enia edu deeg deeg dee 43 Remote Viewing From RER 44 Managing Your My LukWerks ACcount EEN 47 Manage My LukWerks Page OVEIViCW cccescceesseeeeeeeceneeeesaeeeeeceeaeeeesaaeeeeaaesaaeeeeaaeeeeaaesenaaesneeeeenaees 49 Viewing Your Cameras Using a Cell Phone or Handheld keen 51 EE EEN 53 lee eteie Gel EE 53 Setup Ree 54 Video PLODIEMS aeaa a a a EE AOE ENEAN A A A 54 Maintenance Problem S ornes daiak Aaaama aAa aa Laana a Aaaa aAA aN AAT AA aA EALES 55 Status EE 58 CONFIGURING YOUR FIREWALL EE 59 Firewall e S E tacts feat eit ege eege Nee a he ae 59 LukW
65. e filter configuration file DO NOT EDIT BY HAND This file contains several sections The first section is for user configured items The second is for automatic filters set by the system These should be maintained separately in the user interface i ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ek ke ek ek ee ee ke kk ee ke HARMS auto blocking enabled 0 unknown protection securityLevel paranoid 0 unknown tunnel dns enabled 0 unknown protection securityLevel state paranoid 4000 auto action IP port name whenset whenexpire precedence whoset RANUAN IP ACCEPT UPnP 3005 10 05702 0 1970 2 01 00 00 00 PERPETUAL 1000 unknown REJECT 1024 65535 default 1970 01 01 00 00 00 PERPETUAL 1000 unknown MANUAL TCP Tow REJECT 4 Close Notepad and save your change unkno 5 Finally you need to shutdown and restart your computer for these change to take effect System Computer Requirements Specifications LukWerks requires these minimum requirements for proper operation Additionally we recommend a more powerful machine to achieve the best results Compatible CPU Minimum 700 MHz 700 MHz 900 MHz 900 MHz 1 0 GHz 1 2 GHz Recommended 1 4 GHz 1 4 GHz 1 8 GHz 1 8 GHz 2 0 GHz 2 4 GHz Computer RAM MB Minimum 256 256 256 256 512 512 Recommended 256 512 512 512 512 512 Video Card VRAM MB 32 32 32 64 64 DirectX 9 compatible 32 64 64 128 128 Display Resolution 1024 x 76
66. e simple instructions 1 Open the Setup and click the Email tab 2 Enter the email address in the Email Address field 3 Click the ADD button The address is added to list of email addresses Create Cell Phone Alerts Most modern cell phones and cell phone providers support messaging You can send alerts to your cell phone just like email messages The trick is determining the email address for your phone The typical format for these email addresses is yourprovidersaddress com where is your cell phone number Here are a few examples for different cell phone providers Cingular HEHHHHHHHH mobile mycingular com Sprint HHHHHHHHHH messaging sprintpcs com T Mobile HHHHHH HEHE tmomail net Nextel HHHHHHHHHH page nextel com Verizon HHHHHHHHHH vtext com AT amp T HHHHHHHHHH mmode com For example if my cell phone number is 123 555 7890 and my cell phone provider is Sprint my alert email address is 1235557890 messaging sprintpcs com Because of limits in many cell phone messaging systems most will not send you video frames or video clips Remove Email Addresses Setup gt Email gt Send Email to section To remove an email address from the list of email addresses follow these tasks 1 Open Setup and click the Email tab 2 Inthe Send Email to section click on the email address you want to remove so that it is highlighted 3 Click the REMOVE button The email address i
67. eam video to you in the most direct way If Werks cannot find a direct path we direct the video feed through WiLife s network We call this Relayed Mode and there is a three minute time limit If Werks finds a direct path you are connected via Direct Mode In Direct Mode there is no time limit You can view a video feed for any length of time There are answers to more questions available on our Frequently Asked Questions and Tips amp Tricks pages at LukWerks com FAQ http www lukwerks com Support FAQ aspx Tips amp Tricks http www lukwerks com Support TipsAndTricks aspx Setting System Options LukWerks User Guide Advanced Options The Advanced dialog includes tools that assist you in maintaining the cameras and the application These tools range from changing passwords to checking for software and firmware updates Tools would be a more fitting title for the dialog Review the Advanced Options Dialog Here we take a quick peak at the Advance dialog l Werks Setup SE x Ems Add New This feature allows the application to find any newly added cameras even if you have seta password for your current system Rediscover Rediscover initiates a search for cameras that you may have lost due to computer or other problems Change Change password allows program a password Password into your cameras and USB receiver allowing them to enc
68. ecording From this panel you can also quickly turn cameras on off and enable disable email alerts Blue circle shows email alerts are disabled Red circle shows email alerts are enabled click to enable click to disable 5 Grey no light shows camera is not D Green light shows camera is connected kel connected P Grey no light shows camera is not D Red light shows Camera is recording kel recording Camera is ON click to turn OFF e Camera is OFF click to turn ON 17 Using the Werks Application LukWerks User Guide Enable and Disable Alerts Once you setup your email alerts you can quickly set the alert state from the main view This feature is great for enabling email alerts as you leave for work or on a vacation and turning them back off once PAAR Enabled D you get home no need getting email indicating you re moving around IS sabled your house Click Enable and Disable From the main Live View you Enable and Disable Email Alerts by clicking on the camera number A When the outer circle is blue email alerts are disabled When the outer circle is red email alerts are enabled You can also enable and disable alerts from the Enable Alerts checkbox from the Setup Email options dialog See Email Options in the Werks Setup chapter for more details Switch Cameras On and Off At times you may want to easily turn cameras off Perhaps you are having
69. een Flashes when the camera encodes a video frame Bottom Green Flashes when the camera sends a video frame to Werks Front Red On when camera has power and flashes when it detects motion Note that you can disable this LED from the advanced camera setup Bottom Green Located near the network connector the green light is on when the camera has successfully started its internal software Bottom Amber Also located near the network connector the amber light flashes when it sends data over the network It flashes slowly when communicating with the power supply only and quickly when sending date to the Werks application POWER SUPPLY STATUS LIGHTS There are five status lights on the Luk Camera power supply Top Green Steady green when power supply has power Middle Green Steady green when the power supply is connected to the Homeplug network Bottom Green Flashes when sending and receiving data to the camera Bottom Green Located near the network connector the green light is on when the camera has successfully linked to the camera Bottom Amber Also located near the network connector the amber light flashes when sending and receiving data to the camera It flashes slowly when communicating with the camera only and quickly when sending date between the camera and Werks USB RECEIVER STATUS LIGHTS There are three status lights on the USB Receiver Because the USB Receiver gets its power from the USB port these lights wil
70. een high rated Glick here Fii li is Inbound Protection upite dale The firewall has blocked 3 access attempts Ee eh Chal Protection 4 20 program s secured for Internet access E mail Protection A MailSafe is on D suspect e mail attachments quarantined Explore other Zone Labs products Enterprise Solutions 11 ZoneAlarm All Systems Active Heip Program Control Programs Access Server Trusted Internet Trusted Internet j Internet Explorer d VE T Programs Program v ao ara ep 3 X windows Messenger Vi X Block E windows NT Logon 22 ask BIA Zone Labs Client S Entry Detail Product name LukWerks File name C Program Files LukvVerks Werks exe Last policy upd Not applicable Mersin 10920 w Text gt Click here to upgrade to ZoneAlarm Pro If you do NOT find Werks listed as a program you will need to click the ADD button to manually add Werks to the list In the Add Program dialog enter the path to Werks which by default is C Program File LukWerks Werks exe Click OPEN and repeat the prior step Add Program H E Look in d My Computer e 0am A amp Local Disk C B DVD CD RW Drive D My Recent Documents Desktop My Documents My Computer My Network File name Places Files of type Executable Files You have now successfully configured ZoneAlarm but remember that you may have more than one firewall applicat
71. en when there is no motion Off schedules disable both Motion and Continuous recording although you can still monitor the live video During times that are not scheduled Werks by default will record Motion unless you have disabled motion recording See Enable amp Disable Motion Detection Functionality for more details To activate the Recording Schedule dialog click the SCHEDULE RECORDING TIME button on the Setup gt Recording tab Here is a quick overview of the Recording Schedule dialog xj Weekly This graph displays the scheduled recordings mm Schedule for for the selected camera for a week A line T Cam exists for each day of the week Mo Su A column exists for each hour of the day Colored markers of green for motion yellow for continuous and red for off indicate the currently defined schedules Mo e OS Recording Here you see a list of the recording schedules Schedules Each line shows the details about the scheduled recording the day s start and end times and the recording mode Select a line to edit or delete an existing schedule R In this example you can see four schedules Continuous The first is for Sunday only while the others Continuous H Ge are for Monday through Friday HON RAS Scheduling The New Apply and Delete buttons allow you Area to add modify and delete recording schedules You use the Start End Day and type option to specify the recording details Rememb
72. eo from your cameras anywhere in the world using a Windows Media enabled Internet browser wireless PDA or cell phone When you enable Remote Viewing your Werks PC becomes a video server ready to publish video through the secure LukWerks network over the Internet to you wherever you are LukWerks intelligently creates the most efficient path through your local routers to your remote device You connect to your video feed by going to www lukwerks com and logging into your My LukWerks account using a username and password you set Once connected to your account you select the site and cameras you want to view The LukWerks server then routes a live video feed to your device During this process LukWerks automatically determines your system s firewall settings and Internet capability in order to stream video to you in the most direct way possible If Werks cannot find a direct path we direct the video feed through WiLife s network to you We call this mode Relayed Mode In this mode there is a three minute time limit If Werks finds a direct path you are connected via Direct Mode In Direct Mode there is no time limit You can view a video feed for any length of time The following illustration shows the remote viewing process Your My LukWerks The Werks PC Software turns account is accessible by your PC into a video server When using a compatible cell you log into your My LukWerks lt phone handheld or PC acc
73. er outlet near your PC See the section on Focusing and Aiming the Camera in the Getting Started chapter of this documentation for more information e Change the image resolution from QVGA 320 x 240 to VGA 640 x 480 in the Setup gt Camera dialog e Increase the camera Bit Rate on the Setup gt Camera dialog e Increase the lighting in the room e Upgrade the camera lens using one from our accessory store www lukwerks com My live video lags several seconds behind the real motion This is most commonly caused by wiring that is poor or by unusual noise on the wiring system An underpowered computer or video card can also cause it e Plug your camera into an outlet on the same circuit as your PC to test if this line noise or poor wiring is the cause of the problem e Test connecting your camera and USB receiver into other outlets that may not have the wiring or noise problem e Reduce the number of live video windows you have displayed My camera view is too narrow or too wide Your Luk Camera was shipped with a wide angle lens that should fit most applications If you find you have need for wider or narrower viewing angles check out our additional lenses at www lukwerks com Live video skips and jumps LukWerks was tuned to ensure high quality recording first and great live viewing second You may find that live video skips from time to time if your PC is underpowered or your Homeplug network is overloaded He
74. er screen These choices include options for managing segments printing and saving and emailing Each of these operations applies to executes the current video Print Current Frame segment To manage a different video segment click on the segment in the Search Navigation window Save Current Frame Save Current Segment Email Current Frame Email Current Segment Protect a Recorded Video Segment Werks automatically deletes old files when it reaches its disk storage limit The oldest video is deleted to make room for the new video In some cases you may have a video segment that you want to protect for an extended length of time To protect a segment navigate to the segment so that it is paused in the playback window Next right click on the video window to reveal the playback context menu and choose Protect Video Segment You can easily identify a protected video segment because it will show red rather than green in the navigation window See Managing Disk Usage in the chapter on Werks Options for more details on disk space usage Delete Recorded Video To quickly delete a video segment that you do not want to keep in your library navigate to the segment so that it is paused in the playback window Next right click on the video window to reveal the playback context menu and choose Delete Video Segment ves OK to Delete w el OK to delete the selected video file No 21 Using the Werks Application Lu
75. er that each camera can have its own schedule Create a New Recording Schedule Setup gt Recording gt SCHEDULE RECORDING TIME button Create a new recording schedule to turn on continuous recording for a specified time period or to turn off all recording You create a new recording scheduled video recording using the Recording Schedule screen To accomplish this task follow these instructions LA Open the Setup gt Recording dialog N Click the button for the camera you wish to program Click the SCHEDULE RECORDING TIME button BR WwW Click the NEW button to indicate you are creating a new entry ol Set your Start and End time Days option and choose between Continuous and Off Continuously record on the set days and Disable recording on the set days and times even if there is no motion on the times even if there is motion on the camera camera 6 Click the APPLY button to save the schedule You will notice the scheduled recording is added to the schedule list Note It will take a few minutes for the new schedule to take effect 29 Setting System Options LukWerks User Guide Change or Delete a Recording Schedule Setup gt Recording gt SCHEDULE RECORDING TIME Over time you will need to modify or delete recording schedules Changing a schedule is very similar to creating a new schedule 1 From Setup click on the Recording tab 2 Click on the Camera button fo
76. eral Exceptions Advanced Windows Firewall is turned off Your computer is at risk of attacks and intrusions from outside sources such as the Internet We recommend that you click the General tab and select On Programs and Services Name File and Printer Sharing Remote Assistance Remote Desktop Add Program Add Port CoD Delete Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions 4 If you do NOT see Werks in the Programs and Services list rare you will need to choose Add Program and find Werks either in the list of programs or Browse to it at C Program Files LukWerks Werks exe Add a Program To allow communications with a program by adding it to the Exceptions list select the program or click Browse to search for one that is not listed Intemet Checkers Intenet Explorer FP Internet Hearts Intenet Reversi Internet Spades gISAPI Web Debug Tool Sve Web Start Di Werks Microsoft AntiSpyware Microsoft Application Center Test g Path C Program Files LukWerks Werks exe Browse a a Look jn d My Computer d Local Disk C 2 B DVD CD RW Drive D My Recent Documents e Desktop My Documents My Computer File name Eegen Files LukWerks weiksexd 9 My Network Files of type Applications aen ed w 5 From the Edit a Program dialog cli
77. erks User Guide Internet FU Scie eed ec eee A RH eR RR le 59 LukWerks Firewall Reg ir Ments EE 59 Microsoft Wl BEE 60 Norton Internet Security 2001 200 62 Norton Personal Firewall 2008 64 Validate gel RE 64 ZoneAlarm Firewall E E hea ea ae eae ek Be eee aS 66 McAfee Personal Fire walll 2 cccccsssssscescecececesesssaneecececneseuscceeeseeesaassusncecesesusaussuenceseseensensssenceeeseenss 68 BlackIGE Firewalll cei E cess od seec od ss eden adds A Pe ee ee eR 70 EECHER ee 73 System Computer ReguirementS A 73 Remote Viewing Heguirements kA 73 DVG 81 Ol Game EE 74 POWET ING NetWorKINg issin Eed sde EES EES EE deg See 75 Wall and Ceiling Mount INStallation EEN 76 SOFTWARE LICENSE AND HARDWARE WARRANTY EN TT Werks Software Lienep anonn odana NE A AEEA E E EAEE TAARE SAAR AEE EEN TT Limited Product Warranty EE 79 REGULATORY AND SAFETY ees a eae cheeses eee Rees Reseed ele ai Gh 81 Regulatory Information 81 DATELY IPO KM OM DEEN 81 Use with Power Conditioning Eoutpmemt EE 84 Powerline Network Limitations EN 84 Welcome to LukWerks Introduction Thank you for purchasing the LukWerks Video Surveillance System As you already know LukWerks is a robust video monitoring system for your home or small business allowing you to view live streaming video from up to six cameras State of the art Luk Cameras capture digital streaming full color video and transmits the live feed to the Werks software application which
78. es uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product Users of this equipment are cautioned that changes or modifications to this equipment not expressly approved by WiLife Inc void the user s authority to operate this equipment INDUSTRY CANADA NOTICE Complies with IC ICES OO6 and ICES 003 en conformit avec IC NMB OO6 et NMB 003 LEAD CONTENT This equipment complies with Sections 25249 5 25249 13 of the California Health and Safety Code The rubberized items of this equipment which the user would come in frequent contact cables cords su
79. focus the camera eyeball and the lens On the back panel you will notice an adjustable eyeball Use this ball to change the angle of the camera lens To adjust the focus gently twist the lens on the front of camera to the right or left You may find it easiest to take your camera back to your PC to do this work saving you the trouble of walking back and forth Product Support If you have any questions about the installation procedures please check out the support section of our website for the most recent information If you still need help contact LukWerks Technical Support via email at support lukwerks com or by phone at 877 LUKWERKS 877 585 9375 for customers within the United States and Canada 14 15 LukWerks User Guide Using the Werks Application Overview 16 Werks provides a powerful but simple interface for managing cameras recording video tracking alerts and configuring remote viewing Once you learn a few of the basic elements most operations are easy and intuitive TWO OPERATING MODES FULL AND BACKGROUND The Werks application has two operating modes Full and Background In Full Mode Werks provides you with a complete Windows interface making it easy to monitor and manage your video feeds In Background Mode Werks closes its Windows interface and displays a small icon in the system tray While running in Background Mode Werks continues to record video using very little CPU This all
80. full screen view you can tell Werks to run in Background Mode using one of two methods 1 Click the close box in the upper right hand corner of the screen 2 Click the Werks icon in the system tray and choose Hide Werks 22 Using the Werks Application LukWerks User Guide 23 In Background Mode Werks continues to record video but uses only a small amount of system resources This allows you to use all of your normal applications on a minimally configured machine Background Mode is another great feature of the LukWerks system From Background mode you open the full user interface by following these steps Click on the Werks icon in the system tray Choose the Show Werks option as shown Show Werks Hide Werks Exit Exit Werks It is obvious that Werks does not record when your computer is not Werks Shutdown Warning running If you shutdown your computer while Werks is running you will A Shutting down your system will exit Werks Do you wish to continue see a message reminding you that you are closing Werks as well The goal is to remind you that you are also closing your surveillance system Yes No To exit Werks follow these steps Click on the Werks icon in the system tray Choose Exit from the menu Remember that clicking the close box only closes the Windows interface and Werks will continue to run in Background Mode setting System Options The default configuration of your LukWe
81. he quality and performance of the LukWerks system Click the NEXT gt button to proceed You are now ready to run the Werks application Werks Initial Setup Step 4 Start Using Werks m 1 The install program will automatically start Werks When Werks runs for the first time the Werks Initial EE Setup screen opens allowing you to configure the system to meet your home or small business needs LEE a al Drive C Total Size MB 53 168 Review the disk storage options by accepting the orve Fee Space nse E default settings recommended by the setup WEE Max Video Space MB 5 120 If you wish you can modify the Werks Video Location _Bestore Recommended Settings and the Max Werks Space Ideally you want a drive and location where you have plenty of disk space to Erish Cancel record the video Werks is smart enough to only record when there is motion and to automatically delete old clips to make room for new ones Getting Started LukWerks User Guide 11 Firewall Setup It is very likely that you have one of many Firewall applications running on your computer These applications protect your computer from unwanted network connections which sometimes are the result of viruses Because Werks creates a new network using your home wiring and uses your Internet connection for email and remote viewing you will need to configure your firewall to allow these connections We have provided an entire chapter on the subject
82. ideo from around your property to your PC and from there anywhere you need it 2 Powerful Cameras At the heart of each Luk Camera is an imbedded computer that actively encodes adjusts and manages your video feed Luk Cameras are the smartest surveillance cameras available Because our cameras are so powerful they provide you with rich features without overwhelming the CPU on your PC Some of the one of a kind features available on the Luk Camera include High quality video imaging Digital motion detection User definable motion detection zones Auto image lighting management Onboard Windows Media Video encoding Consider these system scenarios Camera 1 It looks out over the driveway has Auto Brightness set to on allowing it to automatically adjust to changing light conditions Camera 2 It looks out over the backyard has a defined Motion Detection Zone set allowing it to capture motion only along the top of the fence line Camera 3 It monitors the front door and has an Email Alert set whicl will send a notification if anyone comes into the house e g when the kids come home from school Setup allows you set each camera differently based on its mission 3 Powerful Software At the center of the LukWerks system is the Werks software It is the most powerful video surveillance software available Werks can manage full motion video from six concurrent cameras Providing you Welcome to LukWerks LukWerks User Guid
83. ield read only 4 Type your new password in both the New and Re enter fields to confirm the password Note Write this password down it is a difficult process to clear a forgotten password If you do forget you password review the Troubleshooting topic I have forgotten my local LukWerks password for instructions 5 Click CHANGE PASSWORD to accept the new password Check for Software Updates Setup gt Advance gt Application Updates section gt CHECK FOR UPDATES button To check our online update servers for new releases of Werks click this button If Werks finds a newer version it will prompt you for permission to download and install the update Setting System Options LukWerks User Guide 40 Update Camera Firmware Setup gt Advance gt Application Updates section gt UPDATE CAMERA button This feature updates the selected camera with the firmware stored on your hard drive To download new firmware update you must first click the CHECK FOR UPDATES button 1 Go to the Setup gt Advanced dialog 2 Inthe Application Updates section click on the UPDATE CAMERA button 3 Check the checkboxes next to the cameras you wish to update 4 Select the firmware file using the Browse button 5 Click the UPDATE FIRMWARE button and wait for the process to complete You should note that each time Werks starts up it automatically checks the firmware versions on your cameras and the available local firmware files If i
84. iewing process will not recognize your account Errors you may encounter include the following e Unknown Remote Viewing Account This message displays on the Live screen in the message panel e Disconnected Account Unknown This message displays on the Remote tab screen in the Status section CHANGING YOUR My LUKWERKS LOGIN NAME Note When you change your login name your account will be disabled until you complete the process as described below To update your user profile follow these instructions 1 Go to www lukwerks com and click on the My LukWerks menu option If you previously marked the Remember me next time check box the system will automatically open your My LukWerks page If not you will need to enter your login name and password On the My LukWerks page click the My Account link in the navigation panel Current Email Click the Change Login link in the navigation panel or the change New Emel user login link in the Change Login section y Confirm New Email In the Current Email field enter your current email address In the New Email field enter the email address that you want to use for My LukWerks 48 49 You Mana LukWerks User Guide Note It must be an active Internet email address Re enter the email address in the Confirm Email field Click the button CHANGE USER LOGIN An activation email will be emailed to you Open your email ac
85. ifications LukWerks User Guide Example Wireless Handheld Devices Asus MyPal A730W Dell Axim X51v X50v X30v BROWSER Common Requirements Browsers DVC 810i Camera CAMERA FEATURES Processing Power Onboard Image Encoding Onboard Image Processing HP iPAQ hx2400 series hx2700 series hx3700 series hx4700 series Toshiba e805 Windows Media Player 9 or later Microsoft Internet Explorer Version 5 5 or later 400 MHz DSP Windows Media Video 9 Motion detection up to 16 zones Auto brightness Resolution Selectable 320 X 240 or 640 X 480 pixels Frame Rate Selectable 5 10 or 15 frames second Bit Rate Selectable 150 400 and 750 kbps Color Depth 10 bits Lens Focus User adjustable Viewing Angle 65 diagonal Pan Angle 50 manual Firmware Updates Selectable Manual or Automatic Communications to power supply Ethernet TCP IP Power Consumption 15 Watts OPERATING ENVIRONMENT The DVC 810i Luk Camera meets requirements for indoor use and is not qualified for outdoor or other extreme environments Temperature Range Operating 32 F to 93 F 0 C to 34 C Storage 4 F to 140 F 20 C to 60 C Humidity storage and operating 5 to 90 relative non condensing Voltage 102 132 Volts AC 60 Hz Power supply to Camera cabling Included cable CAT 5e RJ 45 connectors 10 feet 3 m User provided requirements CAT 5e or better RJ 45 connectors up to 80 feet 24 m Connector pin out Per IEEE
86. ify You have now successfully configured Norton Firewall 2006 Note If you may have more than one firewall application running on your PC you need to disable or configure each one to run with Werks 65 Configuring Your Firewall LukWerks User Guide ZoneAlarm Firewall Zone Labs produces several computer security packages including ZoneAlarm Pro and ZoneAlarm Though there some differences in the UI they are largely the same Like other PC firewall products Zone Labs provides both automatic and manual configuration interfaces By default ZoneAlarm will automatically prompt you to allow Werks exe to both access the Internet and to act as a server Follow these instructions to ensure ZoneAlarm does not interfere with the operation of LukWerks ENABLE WERKS AUTOMATICALLY When you first start Werks Zone Alarm will automatically provide you with a ZoneAlarm Security Alert asking you whether you want to block Werks You should always choose ALLOW when the program name is Werks exe and the publisher is WiLife 1 Run Werks 2 Check Remember this setting and click the Allow button on both the New Program and Server Program dialogs ZoneAlarm Security Alert NEW PROGRAM Werks is trying to access the Internet Identification Not available in ZoneAlarm Application Werks exe Destination IP 239 255 255 250 Port 1900 More Information Available This is
87. igher resolution you get a sharper image but remember that to use this setting with live viewing you will need a machine that matches or exceeds our Recommended Computer specifications Using an underpowered PC with either higher resolution or higher bit rates may result in video that seems too jerky Setting System Options LukWerks User Guide Here is a brief review of these options Resolution The Resolution dropdown option allows you to set VGA or QVGA resolution By default your cameras are set at QVGA 320 x 240 resolution and 15 frames per second fps You can experiment with your camera resolution and frame rate to produce the ideal results given the capabilities of your PC Choosing higher a resolution requires a faster CPU and Video Card to smoothly render live and stored video to the screen Frame rate The Frame Rate option allows you to choose video capture speeds between 15 fps frames per second and 5 fps Choosing a higher frame rate requires a faster CPU and Video Card to smoothly render live and stored video to the screen Bit rate The Bit Rate option allows you to specify the speed at which the picture is transferred Higher bitrate means bigger file size and generally better video quality while lower bitrate means lower file size but worse video quality Camera order Change the order in which this camera displays in the Setup program and on the live video feed Enable Motion LED Check this box to ena
88. il Alert Management With Werks you can receive email and cell phone alerts messages when a camera detects motion You have the option of receiving one of three message types simple text only text and one frame of video or a video clip In any case this email alert option allows you to know when your cameras are capturing motion You set email alerts on the Werks Setup gt Email dialog which allows you to activate and configure email alerts The following graphic is a screen shot of the Email dialog after setting some of the options NJA Nja mike Friday uwilife com mike Friday mike friday wilife com 8015555555 mycellprovider net Camera Click the camera button 1 6 to select the Buttons camera for which you are managing alerts Email Action Select the type of alert action you want a Section camera to send when it detects motion The options include do nothing send a text message or send a frame of the captured video Enable Email Check to turn on email alerts for the selected Alerts camera Uncheck to turn the alerts off Minimum Set the minimum length of motion necessary Motion to trigger an alert Send Email Enter your account information for the email from server that you plan to use for sending alert notifications Information required to enable this option is your email address account username account password and email server name You obtain this information from your em
89. ine to the left or right beyond the edge of the window e Click on a date in the calendar e Use and gt to step forward and backward through video segments See the section on Hot Key Assignments for more keyboard controls CHANGE WINDOW TIMESCALE The top of the Search Navigation window displays dates and times for each ee eee time division These divisions can be easily changed to zoom in to specific minutes of a day or zoom out to view an entire day 19 Using the Werks Application LukWerks User Guide Change the time focus by clicking on the timeframe guide to select your focus A tool tip message informs you of the time division you have selected Notice the position of the focus indicator blue ball in these examples 4 hour time focus 30 minute time focus 1 minute time focus 5 second time focus SELECT CAMERAS TO REVIEW When playing video segments you can select one several or all cameras for review By default all cameras are selected Selecting only a few cameras reduces the volume of video that must be loaded into memory before playing clips This may improve performance on minimally configured machines Here are a few examples Garage camera on others off All cameras on Garage camera off others on To turn on or off the video for a camera click the green button next to the camera name Sun Mon Tue Wed Thu Fri Sat 223 30 SIS i 2 CHANGE REVIEW DATE 7555 A A
90. ion running on your PC You need to disable or configure each one Finally you may need to exit Werks from the task icon and restart for the changes to take effect 67 Configuring Your Firewall LukWerks User Guide McAfee Personal Firewall 68 McAfee distributes its firewall product in several packages including Internet McAfee Personal Firewall Plus Security Suite Personal Firewall Plus and Desktop Firewall Though there some 7 Application Wants to differences in the UI they are largely the same Like other PC firewall products Access the Internet McAfee provides both automatic and manual configuration interfaces By pemen ing dee ac sr pt default Personal Firewall will automatically prompt you to allow Werks exe to EH access the Internet Follow these instructions to ensure the McAfee firewall Werks exe does not interfere with the operation of LukWerks A McAfee m Does not i ication ENABLE WERKS AUTOMATICALLY rey aer When you first start Werks McAfee Firewall will automatically provide you with a Q tent tn security notice asking you whether you what to Grant or Block Internet access You should always choose GRANT ACCESS when the program name is ByGrantaccase tice Werks exe Block All Access g A Help me choose 1 Run Werks 2 Check Remember this setting and click the Allow button on both the New Program and Server Program dialogs ENABLE WERKS MANUALLY In some cases you may need t
91. iz Module McRegWiz exe Allow Full Access g Services and Controller app services exe Allow Full Access Inbound Spoole 3 pp SHOOISWTERE o Akaa 7 Werks Werks exe Allow Full Access a S Application Details New Allowed Application w New Blocked Application Werks 1 0 Change Permission To Options d Wilife P C Program Files LukWerks Werks exe 28 Allow Full Access e Outbound Access Only Permission Allow Full Access a Block This Application Rule created on 10 4 2005 7 30 40 AM This application has Full Access to the Internet It is possible for this application to send and g SE receive data with any computer 3 Delete Application Rule p Get More Information Standard Security Y IP Address 169 254 161 253 Netmask 255 255 0 0 5 You have now successfully configured McAfee but remember that you may have more than one firewall application running on your PC You need to disable or configure each one 6 Finally you may need to exit Werks from the task icon and restart for the changes to take effect 69 Configuring Your Firewall LukWerks User Guide BlackICE Firewall BlackICE is the least friendly of all the firewalls we review here There are two common implementations of BlackICE those that have purchased a retail copy of PC Protection Firewall for personal use and those that unknowingly have a copy installed along with either software from an ISP VPN or other source The primary difference between
92. kWerks User Guide Print or Save Recorded Video Printing or saving Save as a video is simple First navigate to the segment so that it is paused in the playback window Next right click on the video window to reveal the playback context menu and choose the Print Current Frame Save Current Frame or Save Current Segment option If printing you will be asked which printer to use If saving you will be asked to specify a location and file name for the frame or segment Email Recorded Video Werks makes it easy to email a clip to the addresses in the email recipients listed in the Email Setup dialog To use Email functions you need to configure your email server in the Setup gt Email dialog box Once you have defined an email server sending a video frame of segment Is easy To send a video segment or frame navigate to the segment so that it is paused in the playback window Next right click on the video window to reveal the playback context menu and choose Email Current Frame or Email Current Segment Remote Viewing with My LukWerks With My LukWerks you can monitor nearly live video feeds from all of your LukWerks Systems over the Internet to Windows Mobile enabled cell phones Internet Browsers and other devices that support Windows Media 9 Video To use this functionality you must complete these steps 1 Connect your Werks PC to the Internet using a high speed service like DSL or Cable Broadband 2 Create a My LukWerks user acco
93. l be on even when you have not plugged the receiver into an outlet Top Green Flashes when it detects a collision between two network packages normal Middle Green Flashes green when sending and receiving data from the cameras l Bottom Green Solid green when successfully linked to the computer 58 Configuring Your Firewall Firewall Basics 59 Firewall configuration issues are our most common support call In this chapter we help you understand and configure your firewall saving you and us the trouble of a support call Simply put a firewall is a device software or hardware which controls the flow of network traffic between your computer and the outside world Having a good firewall is important to prevent hackers and viruses from getting access to your computer Many popular firewalls run directly on your PC they include Microsoft Firewall Symantec Internet Security ZoneAlert BlackICE McAfee Personal Firewall and many others Each vendor provides a different interface for network management and use different rules for protecting your computer Many of them have built screens and dialogs that automatically prompt you to allow and disable network access for specific programs Internet Filters Internet filters are a different form of network firewall They work to protect individuals and computers from accessing potentially objectionable materials These filters capture internet requests and either bl
94. l children and persons with diminished mental capability Specifically the camera lens might be unscrewed and accidentally swallowed The wall ceiling mount screws and anchors could be accidentally swallowed The LukWerks cables could also be accidentally swallowed or become wrapped about a neck If the LukWerks components are exposed to significant physical shocks the LukWerks enclosures could break open and small internal components could come loose and become a choking risk Plastic packing material may present a suffocation hazard to small children and persons with diminished mental capability Please properly dispose of all packing material USE WITH THIRD PARTY DEVICES Do not plug the LukWerks cables into any device other than the intended LukWerks components Doing so could damage the equipment and expose the user to fire and electrical shock hazards The LukWerks equipment is specifically NOT compliant with power over Ethernet standards such as IEEE 802 3af Regulatory and Safety LUukWerks User Guide VENTILATION Keep the area around LukWerks components free of materials that may obstruct airflow and proper ventilation of the components This system should never be placed near or over a hot radiator or heat register This system should not be placed in a built in installation unless proper ventilation is provided ENVIRONMENTAL HAZARDS Please properly dispose of LukWerks packing materials Cardboard paperboard and plastic
95. le Motion Detection for All Cameras option You will see a checkmark in the checkbox To disable motion detection simply click in the checkbox so that the checkmark disappears Remember that you have disabled it for only the camera selected in the Setup screen When motion detection is turned off your cameras will record only during scheduled recording times Manage Motion Detection Zones SETUP gt Recording gt Enable Motion Detection for camera When you have the Setup gt Recording dialog open Werks enters a special mode that allows you to select and draw motion zones directly on the Live Video image You must be in Live Mode to access the full functionality when working with motion zones To manage detection zones for a camera follow these instructions 1 Click on the SETUP button and choose the Recording tab 2 Inthe Motion Detection section check the Enable Motion Detection for camera box 3 Creating and deleting individual zones now is an interaction between the open setup dialog and the live video window a Tocreate a new zone hold down your left mouse button on one corner of the region and drag the mouse across the screen to the opposite corner of the zone If you decide that you do not like the zone you are creating you can hit the ESC key before you let go of the mouse b To delete a single zone left click anywhere in the zone and then press the Delete key or click the CLEAR SELECTED ZONE button c To de
96. lete all zones click the CLEAR ALL ZONES button d Finally to detect motion anywhere on the image click the ENABLE ENTIRE IMAGE button Remember you can create up to 16 motion zones per camera Set Motion Detection Sensitivity Setup gt Recording gt Motion Detection section gt Sensitivity Slider Use the Sensitivity slider on the Setup gt Recording tab to adjust the level of motion sensitivity for each camera The setting ranges from O to 100 sensitive or low to high sensitivity 100 is the most sensitivity You can adjust the sensitivity to meet your needs A very low number will tell the camera to only detect motion by large objects a person or car A high number will increase the sensitivity allowing you to capture small objects like pets or even a passing cloud In our graphic below the motion detection sensitivity level is set to 50 I Enable motion detection for camera Sensitivity E 50 Move indicator to change sensitivity for the selected camera Settings for the camera to detect motion Larger values are more sensitive to motion Manage Recording Schedules Setup gt Recording gt Recording section gt SCHEDULE RECORDING TIME Werks allows you to schedule recording events for each camera These events have two types Continuous Recording and camera Off During Continuous recording schedules Werks records video from the selected 28 Setting System Options LukWerks User Guide camera ev
97. ll Copyrights Trademarks Patents and trade secrets are the intellectual property of WiLife and are owned by WiLife and its suppliers Additionally the source code architecture designs and models used in the design and development of the Software and a License and Warranty LukWerks User Guide 78 Product are the intellectual property of WiLife and its suppliers Together they are protected by copyright laws and international treaties WiLife reserves all of its rights not expressly granted herein 5 LIMITED WARRANTY WiLife Warrants that the media on which the Software is provided shall be free from material defects for a period of ninety 90 days from date of purchase WiLife and its suppliers provide the Software AS IS WILIFE AND ITS SUPPLIERS DO NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE FURTHER WILIFE MAKES NO REPRESENTATION EXPRESS OR IMPLIED AS TO MATTERS OF NONINFRINGMENT CONDITION OF TITLE MERCHANTABILITY INTEGRATION SATISFACTORY QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE WILIFE PRODUCTS AND SOFTWARE ARE DESIGNED AND SOLD ONLY TO ASSIST WITH AUTOMATED MONITORING AND CONTROL THEY ARE NOT A SECURITY SYSTEM AND ARE NOT INTENDED TO WARN NOTIFY OR PROTECT AGAINST INTRUSION OR SERVE OTHER SECURITY FUNCTIONS WILIFE DISCLAIMS ANY LIABILITY THAT MAY ARISE FROM THE USE OR INABILITY TO USE ITS PRODUCTS IN LIEU OF A SECURITY SYSTEM THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE
98. lude Norton Internet Security Norton Personal Firewall Norton AntiVirus Symantec Client Security and others 64 e While you are installing Werks Norton Internet Security will automatically recognize Werks attempting to access the network It will prompt you with this Security Alert e Leave the setting as Always allow connections from this program on all ports e Click OK e Norton Internet Security will also recognize that Werks is attempting to access the Internet It will prompt you with this Program Alert e Leave the setting as Allow always and click OK Validate the Setup e We expect these settings will configure Werks completely for Norton 2006 E Norton Internet Security Security Alert AY Medium Risk H Aert Assistant Werks exe is attempting to connect to a DNS server Show Details What do you want to do recommended K Norton Internet Security Program Alert AY Medium Risk Werks exe is attempting to access the Internet Show Details What do you want to do However we recommend that you follow these steps to ensure the settings are accurate 5 Open Norton Internet Security from the system tray Shown or from the Start All Programs menu 6 On the Norton Internet Security management screen click Personal Firewall 7 Click the Configure button under the Personal Firewall section 8 From the Personal Firewall page click P
99. mation message to validate your address Password We recommend you create a password using at least 7 characters one of them being a number Punctuation characters are allowed Confirm Password Re enter the password that you entered in the Password field Security Question Create a security question that you can use to unlock your account should you ever forget your password For example my first dog s name Security Answer Enter the answer to your security question For example Rocky I want to be notified of LukWerks Leave this checkbox marked to receive email about software or software and product updates camera updates Remove the checkbox if you don t wish to receive any notifications have read and agree to the Terms of Click this checkbox after you have read the Terms of Use page and Use and Privacy Policy Privacy Page This checkbox must be marked to complete your registration 3 When you have completed the form click the REGISTER button We will send you a confirmation email to validate your account Note some email systems and spam guards will mistakenly categorize this email as junk If you do not see the message within a minute check the Junk and Spam folders 4 Open the email and follow the instructions to complete your registration and activate your account 2 ENABLE WERKS FOR REMOTE VIEWING Once you have activated your account through the email confirmation enable Werk
100. meras WiLife means WiLife Incorporated a Delaware corporation 132 East 13065 South Suite 150 Draper Utah 84020 2 CONDITIONS OF LICENSE This EULA comes with the following conditions e You shall not alter or modify the Software or create a new installer for the Software e You shall not copy the Software except as described below for backup purposes e You shall not reverse engineer decompile disassemble or otherwise attempt to discover the source code algorithms or architecture of the Software e You shall not export the Software or Product in violation of United States export laws e Using the Product for illegal purposes or intentionally using the Product contrary to community standards is expressly prohibited e WiLife reserves the right to modify upgrade and replace the Software by offering new software with or without charge at WiLife s option 3 GRANT OF LICENSE This EULA grants the owner the following rights e You may Use one copy of the Software on a single computer e You may transfer the Software including all documentation to another party provided that the other party shall be bound by all of the terms of this agreement and you uninstall your copy of the Software e You may make one backup copy of the Software e Use of other services accessible through the Software is not covered by this EULA and may be governed by separate terms and conditions 4 OWNERSHIP and COPYRIGHT The Software including a
101. meras Powerful Software and Remote Viewing Luk is the name of our cameras and Werks is the name of our software together they make LukWerks We call remote viewing My LukWerks At the center of the Werks software are components to view live camera video search for and view recorded video and tools to configure system options These components respectively are Live Mode Search Mode and Setup Welcome to LukWerks LukWerks User Guide BASIC CONCEPTS Before we dive into the overviews and how to s let s spend a few minutes explaining some basic concepts of the LukWerks system 1 Easy Setup One of our first design goals was to deliver a system that you could setup in 15 minutes without special tools drilling holes running wires or configuring networking equipment It is important to us that you have a great experience right out of the box one that exceeds the capabilities possible even with a professionally installed home video system You complete the setup process in four easy steps Step 1 Install the Werks Software Step 2 Connect the USB Receiver module Step 3 Mount Your Luk Cameras Step 4 Register for Remote Viewing With these easy steps you are up and going Jump to the chapter on Getting Started for more details on the LukWerks setup process One key to our system is our use of Homeplug technology Homeplug allows you to turn your existing wiring into a powerful network capable of delivering rich live v
102. ndow where the suction cup will be attached Let the area dry completely before mounting the camera Note 2 The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods To increase the suction power of the cup spread a small drop of vegetable or olive oil on the underside of the cup before applying it to the window b Plug the Camera Power Supply into a nearby outlet Use the included Camera Cable 8 ft standard Ethernet cable to connect the power supply to the camera Note The Camera Power Supply has built in surge protection and must be plugged directly into your wall outlet Plugging the Camera Power Supply into a surge protected power strip may reduce the quality and performance of the LukWerks system STEP 2 IDENTIFY THE NEW CAMERA IN WERKS There are two choices of setup described a and b So read both before moving on with the procedure a If you did NOT set a custom password If you have NOT set a custom camera password then you do not need to do anything more Werks will automatically recognize the camera within 1 2 minutes Once the camera appears you can change its configuration set a name or adjust the picture options See the chapter on Setting System Options for information on these settings b If you did set a custom password If you HAVE set a custom camera password you need to complete a few additional tasks This is necessary because new
103. ny LukWerks component has been exposed to moisture immediately unplug all components from power outlets and allow the components to dry completely before attempting to reinstall the equipment If after drying the system exhibits degraded performance disconnect the system from all power sources and follow the instructions in this manual for obtaining service repair FIRE HAZARDS Care should be taken to keep LukWerks equipment and packing material away from open flames and temperatures in excess of 34 C 93 F Care should be taken to keep electrically conductive objects from falling between the Luk camera power supply and the LukWerks HomePlug USB Bridge and the wall plug potentially shorting out the AC power and causing a fire If the case of any LukWerks equipment becomes open cracked or broken in any way disconnect the power source to the component and refer to the service repair section of this manual SHARP EDGES Under normal circumstances LukWerks system components are safe to handle If the LukWerks components are exposed to significant physical shocks the LukWerks enclosures could break open exposing sharp enclosure edges and sharp internal component edges In the event of enclosure breakage carefully remove affected components from their power source and follow the service procedures of this manual CHOKING SUFFOCATION AND STRANGULATION HAZARDS Care should be taken to keep LukWerks equipment and packing material away from smal
104. o manually configure the firewall This process is not difficult Follow these steps to complete the manual firewall setup 1 Open the McAfee SecurityCenter either from the Start menu or by right clicking on the McAfee icon in the Windows Task bar ser a McAfee McAfee AntiSpyware EH Microsoft Office D EH Microsoft Works WM AA McAfee SecurityCenter KIC en LikWerks Personal Firewall gt wall Plus Privacy Service SpamKiller McAfee AntiSpyware D z Updates P Log off Tun Off Computer pee Ss Exit M B19 7 49 AM 2 On the McAfee SecurityCenter page click the Personal Firewall Plus tab to show the Firewall Control Page Next click the View the Internet Application List to show a list of managed programs M McAfee SecurityCenter acia M McAfee SecurityCenter McAfee MAs d securitycenter securitycenter Szeen E support hep my security index my security index An index color of green is best while red indicates a potential about securitycenter Se An index color of green is best while red indicates a potential about securitycenter security risk mysecurity SScurity risk z SecurityCenter provides simplified center 5 SecurityCenter provides simplified nl Rt N access to your installed McAfee EES access to your installed McAfee products SecurityCenter also My AntHiecker Index products SecurityCenter also provides a real time external provides a real time external My AntiAbuse Index y curity alert
105. ock or allow them depending on whether they pass their internal tests Like firewalls Internet Filters can block communications with your Luk Cameras LukWerks Firewall Requirements LukWerks uses two networks First the Werks software connects to each of your LukWerks Networking Protocols Luk Cameras on our Homeplug network Second the Werks software connects to the Ename esr o S i Der UPnP Discovery UDP port 1900 Powerline Internet to provide you with Remote Viewing UPnP Control TCP ports 50000 65000 Powerline access to your video In communicating two Video Streaming TCP port 22210 Powerline common protocols Werks uses include UPnP Camera Control TCP UDP ports 5800 5821 Powerline Universal Plug and Play and HTTP ona Remote Viewing TCP ports 20570 20575 Internet variety of ports When we configure your Homeplug network Werks sets the IP address for the USB adapter to 169 254 X X with a subnet mask of 255 255 0 0 Additionally each Luk Camera picks an IP address in this same range In both cases we pick random numbers for the last two elements of the IP address By design Firewalls and Internet Filters attempt to control communications on both of the internal LukWerks network and your Internet connection This is not a problem if you configure them correctly Remember it is common to have more than one firewall installed on a PC Below you will find descriptions of both the automated and
106. on and is tuned for use on modern PCs Though we provide minimum system requirements for running Werks you may find some functions operate slowly on underpowered machines e Ensure you are running a PC that meets the minimum system requirements and preferably one that meets the recommended system requirements e Close unneeded applications running on your computer e Run virus and spyware detection software to ensure your computer is clean 56 LukWerks User Guide My camera is not recording motion Werks uses two methods to record video Camera Motion Detection and user defined Recording Schedules If you have disabled both of these options cameras will not record Check the following to ensure recording is configured properly e Check the Setup gt Recording options page for each camera and ensure the camera has defined motion zones e Ensure the Enable motion detection for camera checkbox is checked e Check your camera recording schedule to ensure the cameras are turned on not scheduled to be Off e Increase your motion sensitivity settings Werks is not sending email alerts Werks requires four elements to send an email alert Check the following items on the Setup gt Email dialog for each detected camera e Ensure you have properly set the SMTP server settings and executed the TEST button operation e Verify your Send Email to email addresses are correct Choose the alert action for each camer
107. onents during an electrical storm This is especially recommended for Luk Cameras mounted on exterior windows If the LukWerks equipment is installed in an area subject to frequent electrical storms equipment damage and user exposure to hazardous voltages can be minimized by the proper installation of lightning rods and lightning arrestors Please contact a licensed electrician for further assistance Unplug the system from the wall outlet and refer servicing to a qualified service facility under the following conditions e When the AC plug is damaged e If liquid has been spilled into the system e If the system has been exposed to rain or water e If the system does not operate normally by following the operation instructions e If the system has been dropped or the enclosure has been damaged e If the system exhibits a distinct change in performance e If the system emits smoke or odors e If the system emits any audible sound PROTECTION AGAINST PHYSICAL SHOCK Reasonable care should be taken to minimize the possibility of LukWerks components experiencing physical shock Because of its many mounting configurations the Luk camera is particularly vulnerable to damage by falling Use the following guidelines to protect the Luk Camera e Do not place the camera in an area where it will be exposed to solvents caustic gasses or strong air currents e Do not place the camera in an area where it can become dislodged by bumping knocking st
108. or soft hollow surfaces such as wallboard sheet rock and drywall use the provided plastic anchors WALL MOUNTING DRILLING TEMPLATE Drill Holes in These Positions A The illustration is drawn to a one to one scale which means it provides the exact dimensions required to mount the unit 76 Software License and Hardware Warranty Werks Software License NOTICE TO USER BE SURE TO CAREFULLY READ AND UNDERSTAND THIS END USER LICENSE AGREEMENT EULA BEFORE YOU INSTALL OR USE ANY WILIFE SOFTWARE FIRMWARE OR RELATED DOCUMENTATION BY INSTALLING OR USING ALL OR ANY PORTION OF THE SOFTWARE YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE YOU AGREE THAT THIS LICENSE WILL BE A LEGALLY BINDING AND ENFORCEABLE CONTRACT LIKE ANY WRITTEN AGREEMENT SIGNED BY YOU THESE TERMS APPLY TO YOU AND TO ANY FUTURE USER OF THIS SOFTWARE IF YOU DO NOT AGREE A DO NOT INSTALL OR USE THE SOFTWARE AND B RETURN THE COMPLETE PACKAGE WITH PROOF OF PURCHASE INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE SOFTWARE LICENSE 1 DEFINITIONS Software means all of the contents of the associated media electronic documentation and any updates for revisions to the same Use or Using means to install access copy or otherwise benefit from using the functionality of the Software Product means the combination of WiLife Software and WiLife Ca
109. ount Werks sends the secure anywhere you might be in video to you the world and at anytime day or night Your My LukWerks account allows you to view live secure video feeds for your cameras at one location at a time You can choose to view just one camera cycle through all cameras or view all cameras at once Location 1 L Location 2 Luk Cameras send live secure X Ki Ki video feed over the electrical wires i y E in your home to your PC Location 3 Sle S amp Location 4 S Anywhere Anytime Access So Live video from the road rity 2nd Home Security Connect over the Internet View from PC browser or Windows Mobile cell phone Family Monitor Elder Care Monitor Pet Monitor LukWerks User Guide Remote Viewing From a PC Note This process assumes that you have completed the setup steps for Remote Viewing located in Chapter 3 Remote viewing is a process that consists primarily of two easy steps logging into your My LukWerks account and selecting which camera or cameras you want to view This section shows you how to accomplish those tasks Our remote viewing feature however offers more options that help enhance your experience We will discuss those in the following section as well The layout of the section s topics are as follows a Login to My LukWerks b Use the My LukWerks Page i View the vi
110. ows the megabytes in Usage current use for video files The grey calculation shows the percent of the maximum allocated in use Discarding Discarding From shows the date of the oldest From file and the one Werks will delete if it needs to recycle space to make room for a new clip Werks Disk Here you can review a detailed list of the Usage Per storage and files in use by each camera Camera Change Video Storage Options Setup gt Recording gt Recording section gt VIEW DISK USAGE button Werks allows you to store captured video segments in any directory you wish Once you have chosen a directory Werks allows you to specify the maximum space you want to allocate for video By default when you choose a path Werks will guess at a reasonable maximum disk allocation which you can change 30 Setting System Options LukWerks User Guide To change the storage directory ON BR Click the VIEW DISK USAGE button E From the Setup dialog click on the Recording tab Either enter the path for the video files or click the browse button and navigate to the path Finally set the amount of disk space you wish to allocate to video files in this directory Note If you reduce the amount of disk space allocated to video files to a number less than that currently in use Werks will slowly reduce the space used over the next few hours 5 Click the APPLY button to apply the changes Ema
111. ows you to use all of your normal applications even on a minimally configured machine Background Mode is another great feature of the LukWerks system The Werks Windows interface has two main views Live and Search The Live View allows you to monitor and manage the live camera feeds The Search View allows S f View live video Play video clips you to find view and manage recorded video segments The title bar and the main feature buttons Setup Live Search and Web appear in both the Live and Turn cameras on off Protect segments Search Views Arm email alerts Delete segments Email a current image Print images Title Bar Controls The Werks Title Bar in the upper right corner of the application lets you view Help Hide the on screen controls Minimize Werks or run Werks in Background Mode SE Ee oe dq Minimize to Taskbar x Close run in Backgroun Ki S E x Ki Open Werks Help 5 Hide Show Controls werks SC When you click the X button Werks changes to Background Mode A system message will let you know that Werks is still running and recording in the background Main Feature Buttons These three buttons control some of the key functions of the Werks application The SETUP button opens the Setup Control Panel where you control all of the configuration options The Search Live button switches between the Search View and the Live View Notice that in Live View the middle button reads SEARCH
112. packing material can be recycled Please consult your local recycling center for details Burning this material is not recommended as it may release harmful chemicals into the environment PROLONGED USE OF EQUIPMENT As with all equipment care should be taken to minimize the risk of repetitive motion injuries muscle fatigue prolonged muscle inactivity and eye strain Repetitive motion injuries may be caused by common LukWerks activities such as typing and computer mouse use Avoid spending excessive time viewing live or recorded video Werks software can be configured to notify you remotely when an event happens so constant personal surveillance is unnecessary Recorded playback can be time selected skipped to or fast forwarded to quickly reach a point of interest Make sure your PC workstation including chair is comfortably configured and properly illuminated Place your PC s keyboard mouse and display at a comfortable strain minimizing height Adjust the brightness and contrast of your PC s display to a comfortable level STATIC ELECTRICITY All electronic equipment contains components that can malfunction suffer reduced reliability or be damaged in the presence of static electricity While this equipment has been designed to minimize performance degradation due to effects of static electricity please use the following procedures when handling this equipment e Do not wear clothing that readily generates static electricity synthetic m
113. r PC See the section on Focusing and Aiming the Camera in the Getting Started chapter of this documentation for more information If you are trying to focus on an item less than 3 feet from the camera you may want to try a lens with a shorter focal point from our online accessory store My video is too dark or too light e Ensure the camera has sufficient light Use the Setup gt Camera options to adjust the camera brightness and contrast options We find Auto Brightness performs best in changing light conditions 54 LukWerks User Guide My video windows are black and do not show video e Upgrade your video drivers to the latest version You can find these drivers on the manufactures support website Verify that you have installed the latest version of Windows Media Player Reboot your computer to reset the video card cannot see images in low light conditions Check the Setup gt Camera gt Auto Brightness option to allow the smart Luk Camera to automatically adjust to changing lighting conditions Increase the lighting of your target scene e Watch for our soon to be released outdoor day night camera cannot see the detail need in on screen objects Clean the lens glass with a soft cloth to remove any dust or dirt being careful not to scratch the glass Focus the camera by gently turning the outer lens clockwise or counter clockwise You will find this easiest by plugging the camera into a pow
114. r the camera you wish to change 3 Click the SCHEDULE RECORDING TIME button 4 Click on the recording schedule you wish to change in the Recording Schedules list 5 To modify the selected schedule change the Start End Day or Mode and click APPLY 6 To delete the selected schedule click DELETE Note It will take a few minutes for the new schedule to take effect Manage Disk Usage The Werks Disk Usage dialog allows you to view and change the disk allocation rules The adjustable options include the Video Path and Max Allocation You can also view the free disk space current usage and discard date among other statistics You open the Werks Disk Usage dialog by clicking on the VIEW DISK USAGE button on the Setup gt Recording dialog This graphic shows a screen shot of the Disk Usage dialog A description of each field is also included Video Path The path where Werks stores video files The adjustable default value is C LukWerks Video Browse The browse button allows you to navigate and Kaes video E Button pick another video storage directory 20 682 of 28 615 MB 72 3 free Free Disk The amount of free space on the drive Werks Fa Space is using to store video files Max The max amount of space you allow to Werks Allocation for storing video files The number is in megabytes The grey calculations shows the percent of the disk drive allocated for video storage use Current Current usage sh
115. r to access the online Help System The Help System allows you to view topics by clicking through a table of contents by searching for them using the Search option or by locating them via a comprehensive Index LukWerks User Guide Getting Started Overview WiLife s Werks application is very easy to deploy because of an installation process that we designed to be user friendly Depending on how comfortable you feel installing the application you can choose to use the QuickStart instructions found in the Installation Kit or the comprehensive installation instructions provided in this chapter Once Werks has been setup all you need to do is plug in the cameras and you are on your way to using your security system The Werks application automatically discovers all the cameras throughout the home and displays the live video stream System Requirements Below you can find the minimum requirements for systems using cameras set to the factory default configuration recommended systems include faster CPU s more computer RAM and more video RAM Compatible CPU Minimum 700 MHz 700 MHz 900 MHz 900 MHz 1 0 GHz 1 2 GHz Recommended 1 4 GHz 1 4 GHz 1 8 GHz 1 8 GHz 2 0 GHz 2 4 GHz Computer RAM MB Minimum 256 256 256 256 512 512 Recommended 256 512 512 512 512 512 Video Card VRAM MB 32 32 32 32 64 64 DirectX 9 compatible 32 32 64 64 128 128 Display Resolution 1024 x 768 or higher Hard Drive Space MB 100 MB for prog
116. ram and a minimum of 200 MB with 10 GB recommended for video recording Operating System Microsoft Windows 2000 or Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One free USB port Media Player Microsoft Windows Media Player 9 Other CD ROM drive for installation STARTER KIT CONTENTS Before you begin the installation process please review the contents of the kit to verify that all of the components necessary for a successful install are inside If any of these listed items are not in the kit please contact WiLife Customer Support for assistance Getting Started LukWerks User Guide Werks Installation CD USB Cable 8 ft Cat5 Cable 8 ft Desktop Mount Quick Start Guide Luk Camera Camera Suction Cup Wall Mount USB Receiver Camera Power Supply Cable Suction Cup Window Decals Installation Procedures The following procedures assume that you verified that all of the components of the installation kit are accounted for and that your PC and operating system meet the system requirements described above t LiikWerks CD OVERVIEW Installing Werks in four easy steps 1 Run the Setup Wizard 2 Install the USB Receiver Module 3 4 Register for Remote Viewing Place your Luk Cameras It is that simple 1 2 3 4 and you are done Step 1 Run the Set up Wizard Insert the Werks PC Software CD into your PC s CD ROM drive The LukWerk
117. re are a few adjustments to improve live video viewing e Reduce the frames per second fps on the camera setup e Reduce the video quality to QVGA from VGA e Ensure you are running a PC that meets the minimum system requirements and preferably one that matches the recommended system requirements Close unneeded applications running on your computer Run virus and spyware detection software to ensure your computer is clean Some power outlets are not wired well test your camera by plugging it into a power outlet closure to your USB Receiver for best results try using the same outlet for both Maintenance Problems My CPU is pegged at 100 e Test if Werks exe is using the CPU by checking Task Manager CRTL ALT DEL gt Task Manager gt Process Tab e If Werks is taking the CPU do one or more of the following e Reduce the number of live cameras you are viewing from the 6 camera view to the 4 camera view or from 4 camera view to 1 camera view e Reduce camera resolution from 640 x 480 to 320 x 240 55 LukWerks User Guide Message Password does not match password in powerline adapter This usually occurs when you change the USB receiver attached to your PC or you change the PC used to run Werks Follow these steps in either case e Enter your former password into the Old Password field e Enter your former password recommended into the New Password fields e Validate that you can now see your cameras
118. reaming Status tells you when someone is remotely viewing the local cameras 34 Setting System Options LukWerks User Guide Set Up Remote Viewing Required Fields Setting up Remote Viewing is a two step process First you create First Name your My LukWerks account and then enable Remote Viewing in Werks Software These instructions assist you in completing both of poe these steps within the Werks Software E mail Your password must be at least be 7 characters long C R EATE YO U R My L L J K W E R KS ACCO L d N T and contain atleast 1 number or punctuation character Password Note To create your online account you will need Internet access Confirm Password 1 From Werks click on the Setup button on the main screen Security Question The Werks Setup dialog opens 2 Click on the CREATE ACCOUNT button which will open the Internet browser and display the Registration form Vv want to be notified of LukWerks software and product updates have read and agree to the Terms of Use and As you can see by the example of the form on the right you WR E rer ir nter r rdin r name e mail are required to enter data regarding your name e ma address and then asked to create a password Security Answer Here are a few notes on some of these fields Email Your email address doubles as your account name To complete the registration process My LukWerks will email you a confir
119. receiver is plugged securely into the PC Verify that you have properly configured any PC firewalls by reviewing the chapter on Configuring Your PC Firewall Close other applications that may be interfering with Werks Test another outlet for your camera perhaps one closer to your PC Click the REDISCOVER button on the Setup gt Advanced dialog Verify that the camera ON OFF button on the main window is set to ON Refresh your environment To do this 1 restart you computer 2 reset your USB by removing and reconnecting the USB to PC cable and 3 reset your cameras by unplugging and re plugging them into the power outlet My cameras appear for a few seconds an then go away This problem is most commonly caused by a USB socket that is underpowered These sockets do not provide the electricity necessary to power the LukWerks receiver This is most common in PC s built prior to 2001 You have two options Add a new USB 2 0 card to your PC or laptop Add a powered USB hub between your USB socket and the LukWerks USB receiver Camera suction cup comes free from the window Clean the window to ensure an airtight fit With your fingertip place a very light layer of vegetable or olive oil around the edge of the suction cup Always use the strain relief mini suction cup for added safety by attaching it to the glass and cable 53 LukWerks User Guide Setup Problems After a few minutes or even a few minutes or e
120. riking or other physical forces WINDOW MOUNT SUCTION CUPS e Place suction cup only on a flat clean dry window or glazed surface e Ensure the camera cable is routed in such a way as to preclude its accidental pulling the camera off the window 82 Regulatory and Safety LUukWerks User Guide 83 DESKTOP SHELF MOUNT e Place the mount on a stable flat clean dry surface well away from any edge e Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the desk or shelf where it is placed WALL CEILING MOUNT e Affix the mount to the wall or ceiling using the instructions provided in this manual e Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the wall or ceiling If after falling the camera exhibits degraded performance has ceased operating shows visible cracks or if there is evidence that internal components have come loose disconnect the camera from its cable and follow the instructions in this manual for obtaining service repair EXPOSURE TO MOISTURE The LukWerks equipment is designed to be used only in dry indoor environments Do not use this system near water for example near a bath tub washbowl kitchen sink or laundry tub in a wet basement or in or near a swimming pool Exposure to rain mists excessive humidity and liquid emersion will likely cause significant degradation in system performance and utility If a
121. rks system provides you with all of the basic features activated allowing you to have your own professional video surveillance system running in minutes However Werks gives you the ability to change the settings in order to enable additional features like email alerts and remote viewing You find these options in the Werks Setup dialog which you access by clicking the SETUP button from the Live or Search windows Overview of Werks Settings Using Setup is really quite simple and intuitive Simply click on the SETUP button on the main window You find this button next to the LIVE or SEARCH button Additionally you can right click on one of the video windows and choose one of the options we display They too will lead you into Setup Setup is like any other tabbed dialog in modern Windows applications It consists of a title bar and various tabs that show feature specific fields and buttons which allow you to set and modify camera and system settings Additionally you view information and statistics regarding the cameras network and system Werks Setup Tabs Setup is divided into five tabs Camera Recording Email Remote and Advanced To further introduce you to these tabs here is a table that describes each one Camera View and edit camera properties such as brightness contrast and sharpness for the selected camera Here you can perform these and other operations e Changing camera names e Adjusting video quality attributes e Ad
122. rograms tab 9 Inthe Manual Program Control section scroll down until you find Werks E Norton Internet Security Norton Protection Center Norton Internet Security Status amp Settings Outbreak Alert Statistics Subscription Status Norton AntiVirus Norton Internet Security security Personal Firewall Personal Firewall protects your computer From unauthorized access Norton AntiSpam 9 symantec Norton antivirus M security Inspector A Privacy Control Norton Internet Security 2006 Configuring Your Firewall LukWerks User Guide 10 Here you need to set the Internet Access to Norton Internet Securit Permit All Firewall see Networking Locations Advanced Program Contre more info 11 Click OK Ea e Automatic Program Control Automatically customize Internet access settings for common Internet programs Automatic Program Control only configures access for versions of programs that e NOTE If you do NOT find Werks in the meen ose ea Program list rare you will need to click the HB Ad d button R E settings for individual prograrns To quickly identify and configure all Internet programs on your computer click Program Scan e On the program dialog enter the file name EE SEN c Program Files LukWerks werks exe and iWeb Resistation click Open Z Windows Subsystem e Now repeat the previous step Add Mod
123. rypt your video Check for Search our online update service for new Updates releases of software or camera firmware Update Update cameras with the most recent Camera firmware version Automatic This option allows you to enable and set a Restart time that Werks automatically restarts This may be helpful if you are running on a machine with limited memory Rebuild Rebuild Video List compares the Werks Video Video List database with the available video files to ensure every file is recorded in the database You may want to perform this operation if you suspect the video database is corrupt Find Orphan This option looks under the currently selected Clips video path e g the default C LukWerks Video for any video files that are not currently associated with a camera About Here you can inspect the current version number for you Werks installation and review system information and diagnostics This is helpful when contacting support Add a New Camera You can have up to six Luk Cameras in each LukWerks system Adding new cameras is easy and you can watch our website for new types of cameras that we will release over the next months STEP 1 POSITION YOUR CAM ERA a Select a location for your camera Use one of the convenient mounting options to secure your camera to a desktop window or wall 37 Setting System Options LukWerks User Guide Note 1 If mounting the camera on a window clean the area of the wi
124. s If you are using Relayed Mode you do not have the option to switch to Direct Mode Mobile devices will always use Relayed mode Managing Your My LukWerks Account Your My LukWerks Account allows you to update your user profile and change your password and or login Within this section you will find the instructions on how you can accomplish these tasks CHANGING USER PROFILE SETTINGS To update your user profile follow these instructions First Name 6 Goto www lukwerks com and click on the My LukWerks menu LastName option Phone If you previously marked the Remember me next time check box the system will automatically open your My LukWerks page If not you will need to enter your login name and password Company 7 On the My LukWerks page click on the My Account link in the GZ navigation panel 8 Click on the Update Profile link in the navigation panel or the click here link in the Update User Profile section 9 Complete all of the fields showing on the form 10 When you have completed the form click the button UPDATE USER PROFILE Update User Profile CHANGING YOUR My LUKWERKS PASSWORD The Change Password option can be used when you have accidentally forgotten your original password or if you feel the security of your password has been compromised Besides it is a good security practice to change your password on a regular basis Change your password by following these steps
125. s by following these steps 1 Return to the Setup gt Remote tab screen in Werks 35 Setting System Options LukWerks User Guide 36 2 In Step 2 Enter Account Information enter the same Email address and password that you used to create your My LukWerks account 3 Enter a Location name for your site for example Home Office or Grandma s etc Check the Enable Remote Viewing checkbox Click the APPLY CHANGES button In the Status section notice that the Remote Viewing Status will display Connected when it completes the link to the online servers If the connection becomes broken the Remote Viewing Status line will display a message such as Disconnected Account Unknown Inactive No client Active Direct mode or Active Relay mode In the case of disconnected error please recheck your account info and review the troubleshooting guide for possible reasons and solutions What do do if never receive an email Some email systems and spam guards will mistakenly categorize this confirmation email as junk mail If you do not see the message within a minute check your Junk folder If a confirmation email doesn t show up after a few minutes contact support at 1 877 585 9375 Will have to pay to use remote viewing No Remote viewing is a service Is there a time limit for viewing video It depends on your Internet capability and firewall settings LukWerks automatically determines how to str
126. s immediately removed Setting System Options LukWerks User Guide Remote Viewing Setup 33 Remote viewing is yet another great feature in LukWerks As mentioned previously it allows you to view live video from your cameras anywhere anytime To get started with remote viewing first create a My LukWerks account at www lukwerks com register Learn more by reading the chapter Using Remote Viewing later in this user guide Verify System Requirements Before beginning the setup confirm that your system meets our recommended requirements Unlike a minimal LukWerks setup remote viewing consumes more resources and requires a high speed internet connection to perform well MACHINE CONFIGURATION For remote viewing confirm that your machine matches or exceeds the recommended configuration Compatible CPU Minimum 700 MHz 700 MHz 900 MHz 900 MHz 1 0 GHz 1 2 GHz Recommended 1 4 GHz 1 4 GHz 1 8 GHz 1 8 GHz 2 0 GHz 2 4 GHz Computer RAM MB Minimum 256 256 256 256 512 512 Recommended 256 512 512 512 512 512 Video Card VRAM MB 32 32 32 32 64 64 DirectX 9 compatible 32 32 64 64 128 128 Display Resolution 1024 x 768 or higher Hard Drive Space MB 100 MB for program and a minimum of 200 MB with 10 GB recommended for video recording Operating System Microsoft Windows 2000 or Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One free USB port Media Player
127. s setup menu will automatically start Note If the Install Wizard does not automatically load you can manually start the wizard by double clicking on the setup exe file on the CD ROM i e D Review the menu choices as shown and click Install Werks Software options A WELCOME TO THE INSTALL WIZARD The Werks install is ready to start Simply click the NEXT gt button to begin i LiikWerks Install Welcome to the Install Wizard for LikWerks The Install Wizard will install LokWerks on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Getting Started LukWerks User Guide B IF NECESSARY WERKS WILL GUIDE YOU THROUGH THE INSTALLATION OF MICROSOFT NET FRAMEWORK 1 1 The Microsoft NET Framework is a collection of tools used by many software programs Some computers already have Microsoft s NET Frame installed as part of other applications For those that do not yet have NET installed we will install it now Note that installing NET will require a restart of your computer The first screen you will see in the Microsoft NET Framework Wizard is it s license agreement screen as i Microsoft HEI Framework 1 1 Setup shown in this graphic e M License Agreement Complete the License Agreement by clicking on the I fan agree radio button followed by the INSTALL button net Gees S r e SUPPLEMENTAL END USER The system downloads NET
128. system wi A My AntiAbuse Index security alert system whic My AntHacker Index s assesses informs and warns you My AntiSpam Index th Panat My AntiSpam Index about current security threats Configure SecurityCenter Check for McAfee updates windows updates About My Security Index windows updates About My Security Index privas windows Updates Enabled Windows Updates Enabled my service status my service status Specifies which McAfee services are protecting your computer or Specifies which McAfee services are protecting your computer Personal Firewall Pius Protecting s iller Personal Firewall Plus Protecting Privacy Service Not Installed Privacy Service Not Installed Spamkiller Not Installed SpamKiller Not Installed Configuring Your Firewall LukWerks User Guide 3 From the Internet Applications page click the New Allowed Application link to open the Select Application dialog Now enter C Program Files LukWerks Werks exe in the File name field and click Open d Select Application to Allow Look in 5 My Computer Local Disk C Local Disk D Application Name le Nar B DVD CD RW Drive Internet Applications 2 B Allow Full Access r Allow Full Access lc dech Allow Full Access Biet Module xe Allow Full Access SP Services and Controller app e Allow Full Access SP Spooler SubSystem App e My Documents wien New Alowed Appleaton Internet Explorer 60 e
129. t finds that new firmware is available it will prompt you to update your cameras As a result you do not need to worry about manual checking for new camera updates Change the Automatic Restart Time Setup gt Advance gt Automatic Restart section gt Enabled amp Time fields Some low end machines run better if programs occasionally shutdown and restart This feature allows you to set a time for the Werks application to automatically restart each day By default this option is disabled as most computers do not need the daily process To edit the time follow these steps 1 Go to the Setup gt Advanced dialog 2 Locate the Automatic Restart section You will see two options Enabled and Time 3 By default the Enabled checkbox is unchecked Check the box if you want to enable auto restart 4 Inthe Time field specify the time you want the Werks application to restart each day The following graphic shows that the restart time has been set for 3 10AM Automatic Restart Set time to shutdown and restart Werks IV Enabled Time Rebuild Video Segment List Setup gt Advanced gt Video Maintenance section gt REBUILD VIDEO LIST button This operation rebuilds your video database by examining each file in your Werks Video Directory You may want to perform this operation if you Suspect your video database has become corrupt by some hard disk or computer failure The obvious sigh of a corrupt database is missing video
130. tes Tools Help Le B Psh Py res FF LS Control Panel Add or D Switch to Category view pti Remov zeg 2 e I amp Broadcom Date and Time Display Control Suite 2 e Internet Keyboard Options Symantec LiveUpdate Windows Update Help and Support Game Controllers Administrative Automatic Tools Updates Folder Options Taskbar and Start Menu System Configuring Your Firewall L kWerks User Guide 3 If the Windows Firewall is enabled On select the Exceptions tab On the Exceptions tab check the Werks box to enable it for network communications Next click on the EDIT button Windows Firewall aus Firewall Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through the Internet or a network bey aide sources from connecting to this computer with the exception of those selected on the Exceptions tab Don t allow exceptions Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored 9 Off not recommended Avoid using this setting Turing off Windows Firewall may make this computer more vulnerable to viruses and intruders Windows Firewall is using your domain settings What else should kno t Windows Firewall Windows Firewall Gen
131. the file firewall ini with Notepad by double clicking on the file Se BlackICE gt Open With File Edt View Favorites Tools Help ax 7 5 Choose the program you want to use to open this file File Firewall ini G TP protect ini Programs File and Folder Tasks m agent E attack list csv Make a new Folder E bi daily csv E a Soe this folder to the lag J CH Adobe Reader 7 0 Internet Explorer Media Center W Paint Windows media Player ST Windows Picture and Fax Viewer A WordPad Ki Share this folder E issues csv CustomCFG dat evd000 enc DI jon E evdoo1 enc My Documents 2 33 evdoo2 enc Shared Documents iss paml E evd003 enc S My Computer 3 evd004 enc e E evd005 enc My Network Places is evdoos enc E evd007 enc E evd008 enc evd009 enc fi evdoto enc always use the selected program to open this kind of file EI evd011 enc Browse Other Places lt p YE YU YE EEE Details Tf the program you want is not in the list or on your computer you can look for thi ropriate program e Web 71 Configuring Your Firewall LukWerks User Guide 72 3 Find the Manual UDP low REJECT section and add the line this line ACCEPT 169 254 0 0 169 254 255 255 0 65536 UPnP 2005 10 05 02 44 06 PERPETUAL 2000 unknown E firewalllim Notepad File Edit Format View Help DNK KC KKK KKK KKK KKK KKK OOO OEE OIRO ROR Re i me ke er te BlackIc
132. the two is this The retail full package version of Backlce includes a user interface for making changes Copies installed with other software have no user interface and require editing a file in order to unblock traffic Unlike most firewalls BlackICE does automatically prompt users for permission to allow Werks to access the cameras and Internet ENABLE WERKS WITH BLACKICE UI If you have the full retail version of BlackICE you will have access to it s somewhat crude user interface Ul If you do not have access to the Ul jump forward to the section on Enabling Werks with BlackICE Options File Follow these instructions when using the BlackICE UI 1 Open the BlackICE Advanced Firewall Settings dialog by right clicking on the BlackICE icon in the task tray as shown View BlackICE Events Edit BlackICE Settings D vanced Firewall Se 5 Stop BlackICE Engine Www ISS NET Exit 2 On the Advanced Firewall Settings dialog click the Add button Next enter the values shown Name UPnP IP Address 169 254 0 0 169 254 255 255 Check All Ports Type UDP Mode Accept Duration of Rule Forever and click Add lt gt Black Advanced Firewall Settings ZS Add Firewall Entry Firewall Rules Name UPnP Control addresses and ports the BlackICE firewall explicitly allows or blocks IP address 169 254 0 0 169 254 255 255 I All Addresses Owner Address Port Type Start Time unknown All
133. ther described below If a valid claim is received by WiLife for a covered defect within the Warranty Period at its option WiLife will 1 repair the product at no charge using new or refurbished replacement parts or 2 exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product WiLife owns all parts removed from repaired products WiLife warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety 90 days or for the remaining portion of the original product s warranty whichever provides longer coverage EXCLUSIONS AND LIMITATIONS Software distributed by WiLife under the WiLife brand name is not covered under this Limited Warranty Refer to WiLife s Software License Agreement for more information WiLife is not liable for any damage to or loss of any programs data or other information stored on any media used by our products Recovery or reinstallation of programs data or other information is not covered under this Limited Warranty This limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized by WiLife usage not in accordance with product instructions use in contravention of applicable laws and regulations or if any
134. to six Luk Cameras in each LukWerks system Adding new cameras is easy and you can watch our website for new types of cameras that we will release over the next months STEP 1 POSITION YOUR CAMERA a Select a location for your camera Use one of the convenient mounting options to secure your camera to a desktop window or wall Note 1 If mounting the camera on a window clean the area of the window where the suction cup will be attached Let the area dry completely before mounting the camera Note 2 The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods To increase the suction power of the cup spread a small drop of vegetable or olive oil on the underside of the cup before applying it to the window b Plug the Camera Power Supply into a nearby outlet Use the included Camera Cable 8 ft standard Ethernet cable to connect the power supply to the camera Note The Camera Power Supply has built in surge protection and must be plugged directly into your wall outlet Plugging the Camera Power Supply into a surge protected power strip may reduce the quality and performance of the LukWerks system STEP 2 IDENTIFY THE NEW CAMERA IN WERKS There are two choices of setup paths a and b So read both before moving on with the procedure a You did NOT set a custom password If you have NOT set a custom camera password then you do not need to do anything more
135. top Mount or Wall Mount The Werks application supports up to six cameras CAMERA POWER SUPPLY The power supply connects to the camera using the provided CAT 5e cable It serves two functions First the power supply provides power for the camera Second it is the network bridge connecting the digital video feed from the camera to the PC running Werks There are a few rules you should know about using this unit Do not plug the power supply unit into a surge suppressor a UPS or some other filtering unit It can be plugged into a regular extension cord or non surge power strip Likewise do not connect the power supply unit or the WiLife camera into other Ethernet or Power Over Ethernet POE hardware The Luk Camera and the Luk Camera power supply operate as a pair The camera will not operate with non WiLife POE equipment The unit is designed to be used indoors CAT 5E CABLE The CAT 5e Cable carries DC power from the Camera Power Supply to the camera and provides the network connection for digital data communications to and from the camera The cable supplied with the LukWerks system was specifically selected because it was small flexible and unobtrusive in comparison to a typical CAT 5e cable Note You can find longer CAT 5e cable cables in our online store at www lukwerks com RECEIVER F The Receiver module provides the interface between the PC and the power line data link It communicates with the PC via the USB
136. unt at www lukwerks com register 3 Setup the Remote Viewing options on the Werks Setup gt Remote dialog Additionally you can register several sites your second home the office and grandma s house with your account This allows you to quickly check all of your LukWerks installations Once you have configured your PC and online account you are ready to enjoy remote viewing Remote viewing lets you monitor your property from anywhere anytime Use Remote Viewing When you enable Remote Viewing the Werks PC becomes a video server ready to publish video through the secure LukWerks network over the Internet to you wherever you are LukWerks intelligently creates the most efficient path through your local routers to your remote device You connect to your video feed by going to www lukwerks com and logging into your My LukWerks account using your username and password or PIN for cell phones Once connected to your account you select the site and cameras you want to view The LukWerks server then routes a live video feed to your device For more information please go to the chapter Remote Viewing Background Mode and Exit As mentioned earlier Werks has two operating modes Full and Background While running in Full Mode you have full access to the complete Windows interface In Background Mode Werks runs silently in the background and displays a simply icon in the system tray Switch between Background and Full Screen From the
137. usiness expectations The content of the User s Manual is laid out into five chapters the first of which you have nearly completed Here is a brief description of the remaining chapters Getting Started This chapter provides comprehensive installation instructions for the Werks software and the Luk Cameras Using the Werks Complete description of the great features behind the Live and Search mode Application screens Additionally this chapter includes how to instructions to assist you in learning the system more easily Setting This chapter introduces you to the Setup and its comprehensive set of configuration options Application Here you will learn how to setup Options H cameras H email alerts H motion detection remote viewing H video capture H and other options Troubleshooting We do not expect you will have any trouble However if you do have a problem you can find many useful solutions in this chapter Configuring Your Most PC firewalls automatically prompt you to allow Werks to access the Firewall network Nevertheless if you find any problems this chapter walks you thorough both automatic and manual configuration options Appendices Finally we include a few appendix chapters that cover other topics like System Specifications Software License and Hardware Warranty and Safety and Regulatory The Werks Help System Click on the icon in the upper right corner of Werks in orde
138. ven seconds Werks drops my camera On older machines pre 2001 some USB sockets may be underpoweredor machines pre 2001 some USB sockets may be underpowered or incompatible with the USB 1 1 standard Upgrade your computer by adding a USB 2 0 card or hub Check your firewall settings Some firewalls close communications after a few seconds of operations The cable connecting the camera to the power supply is too short e You may purchase a longer Ethernet cable or Ethernet Cable Coupler at our online accessory store Purchase a standard CAT5e Ethernet cable from you local computer accessory retailer up to 80 feet Note crossover CAT5 cables will not work with our system My primary camera is shown in the second camera position Use the Setup gt Camera Camera Order option to change the position of each camera My cameras are recording too frequently e Reduce camera motion Sensitivity on the Setup gt Recording dialog Reduce the size or number of motion zones My camera is not following my recording schedule Ensure the camera ON OFF button on the main screen is ON Verify that your computer clock is correct e Check your recording schedule to validate the days of the week and times Remember 12AM is midnight not noon e Check your recording schedules to ensure you do not have overlapping schedules that conflict do not know my SMTP account information Contact your email provider for
139. w camera Werks does not see my cameras Reset the camera by unplugging the power supply and then replugging it in to the wall Verify that the camera ON OFF button on the main Werks window is set to ON Verify that the camera power supply and the USB receiver have power by checking the status lights some of which flash and others which are solid on Verify that the camera power supply and the USB receiver are plugged directly into a power outlet and not a power strip or UPS Ensure the Ethernet cable connecting the camera with the power supply is secure Ensure the USB receiver connected securely into the PC Verify that you have properly configured any PC firewalls by reviewing the chapter on Configuring Your PC Firewall Close other applications that may be interfering with Werks Test another power outlet for your camera perhaps one closer to your PC e Click the REDISCOVER button on the Setup gt Advanced dialog Refresh your environment To do this 1 restart you computer 2 reset your USB by removing and reconnecting it PC to USB cable and 3 reset your cameras by unplugging and re plugging them into the power outlet Reset each camera by pressing the reset button on the bottom of the camera by gently inserting a paperclip into the small hole near the network connector From the Setup gt Advanced dialog execute the Add New and Rediscover camera operations Werks seems to run slowly Werks is a 21st century applicati
140. y or Offline LukWerks page Status LED Location 1 C Active Locations display with a green icon Inactive Locations display with a red icon Active location without active cameras Camera Name Click the link to open the viewing page and view this camera s live feed Ki Click to open the viewing page and view this camera s live feed VIEW THE VIDEO FOR ONE CAMERA To view live video for just one camera you can do either one of these options c Find the desired location and then click on the camera icon d Find the desired location and then click on the camera s name which displays beneath the camera icon The viewing page opens and the video plays in the viewing panel as shown in this example For information regarding this page see the topic Using the Viewing Window later in this chapter VIEW THE VIDEO FOR ALL CAMERAS IN ONE IMAGE LukWerks User Guide View All Allows you to see the live video from all of your cameras all in one view Cycle LukWerks cycles through each camera s live video feed To view live video for all cameras at a specific site locate the site you want to view and then click the link titled View All Upon clicking View All the viewing page displays Because you are viewing the video feed from all of your cameras the viewing panel will be divided up into squares each square displaying the video feed for one of the

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