Whirlpool SIgnature SAWS800HQ0 User's Manual
Contents
1. Dealer name Address Phone number Model number Serial number Purchase date DISTRIBUTED BY CWC P O BOX 34535 SEATTLE WA 98124 1535 1 800 774 2678 U S 2 99 Printed in U S A2. and provide after warranty service anywhere in the United States To locate the Whirlpool designated service company in your area you can also look in your telephone directory Yellow Pages If you need replacement parts If you need to order replacement parts we recommend that you only use Factory Specified Parts These parts will fit right and work right because they are made with the same precision used to build every new Kirkland Signature appliance by Whirlpool Corporation To locate Factory Specified Parts in your area call the Consumer Assistance Center or your nearest designated service center For further assistance If you need further assistance you can write to Whirlpool with any questions or concerns at Whirlpool Corporation Consumer Assistance Center c o Correspondence Dept 2000 North M 63 Benton Harbor MI 49022 2692 Please include a daytime phone number in your correspondence Gearcase assembly covered by your warranty 13 14 15 MASHER WARRANTY KIRKLAND Sg PR sy Whirlpool CORPORATION TWO YEAR FULL WARRANTY Fortwo years from the date of purchase when this washer is operated and maintained according to instructions attached to or furnished with the product Whirlpool will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship Service must be provided by a Whirlpool designated service company FIVE YEAR LIMITED WARRANTY For fi
3. AL PERMANENT PRESS PULL TO START PUSH TO STOP LIGHT 6 REGULAR 9 HEAVY 12 SUPER 18 OFF EXTRA RINSE fy OFF W6 SPIN 1 gt RINSE O RINSE HAND WASHABLES OFF exa SPIN DELICATES RINSE Normal cycle The Normal cycle features high speed agitation followed by a brief period of low speed agitation for cleaning cottons and linens High spin speeds shorten drying time Select 6 9 or 12 minutes of wash time depending on whether your load is lightly moderately or heavily soiled Super Wash Select the Super Wash setting to wash heavily soiled loads that need maximum soil removal Use twice the amount of detergent recommended for a wash cycle Permanent Press cycle The Permanent Press cycle starts with high speed agitation and then steps down to low speed agitation for cleaning permanent press blends and synthetic fabrics To minimize wrinkling this cycle features a cool down rinse and a low speed final spin Select 6 or 9 minutes of wash time to clean lightly to moderately soiled loads Delicates cycle The Delicates cycle features a low speed agitation for gentle soil removal from delicate items and washable knits Low spin speeds minimize wrinkling Use this 6 minute cycle to clean lightly to moderately soiled loads Hand Washables cycle The Hand Washables cycle features a series of brief low speed agitations and short soaks to gently clean special care items Low spin speeds minimize wrinkling Wash small loa
4. KIRKLAND at By Whirlpool CORPORATION Use amp Care Guide Table of Contents nner 2 3950322 TABLEOFCONTENTS WASHER SAFETY ulanan 3 PARTS AND FEATURES ummm 4 USING YOUR WASHER unnssonsonnnnunnonnnnunnnennunnunnnnnnnnnnnnnnnn 5 Understanding Washer Cycles nuuaneonsonnunnunnnnnnunnannunnnnnn 5 Loading PAA 5 Normal Washer Sounds LL 5 Starting Your Washer uunssnennnunnunnnnnnunnnnunnunnunnunnunnunnnannnn 6 Selecting a Cycle and Time ununsnnnsonnnnnonnonnunnunnunnunnnannn 8 Rinse and Spin uuanunsnonnnnnunnonnunnunnunnunnunnunnnannnnnunnannnnnannnnn 8 Drain and Spin unssnsnsnonnnnnunnonnunnunnnnnunnunnunnnannnnnnnnnnnnnannnnn 8 CARING FOR YOUR WASHER once 9 Cleaning Your Washer uusunsannununnuonsunnunnunnunnunnunnnnnnunnunnn 9 Self cleaning Lint Filter sees 9 Water Inlet HOSES 9 Vacation Storage and Moving Care 9 TROUBLESHOOTING once careers 10 ASSISTANCE OR SERVICE ummm 13 WARRANTY cnica 16 WASHER SAFETY Your safety and the safety of others is very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to hazards that can kill or hurt you and others All safety messages will be preceded by the safety alert symbol and the word DANGER or WARNING These words mean A DANGER AWARNING You will be killed or seriously injured if
5. ate Keep this book and your sales slip together for future reference You must provide proof of purchase or installation date for in warranty service Write down the following information about your washer to better help you obtain assistance or service if you ever need it You will need to know your complete model number and serial number You can find this information on the model and serial number label plate located on your appliance as shown in Parts and Features 3950322 1999 Whirlpool Corporation TM Kirkland Signature is a Trademark of Costco Wholesale Corporation Damage resulting from accident alteration misuse abuse fire flood acts of God improper installation or installation not in Replacement parts or repair labor costs for units operated outside the United States Pickup and delivery This product is designed to be repaired in the home Repairs to parts or systems resulting from unauthorized modifications made to the appliance Outside the United States a different warranty may apply For details contact Whirlpool Corporation If you need service first see Troubleshooting Additional help can be found by checking the Assistance or Service section or by calling our Consumer Assistance Center at 1 800 253 1301 toll free from anywhere in the U S A or writing Whirlpool Corporation Consumer Assistance Center c o Correspondence Dept 2000 North M 63 Benton Harbor MI 49022 2692 1 99
6. chlorine bleach dispenser Bleach will be diluted automatically during the wash part of the cycle m Never use more than 1 cup 250 mL for a full load Use less with a smaller load size m Follow the manufacturer s directions for safe use m To avoid spilling use a cup with a pouring spout Do not let bleach splash drip or run down into the washer basket m Use only liquid chlorine bleach in this dispenser 4 5 Close the washer lid 6 Turn the LOAD SIZE selector to the correct setting for OPTIONAL STEP Pour measured liquid fabric 7 Set the TEMPERATURE selector to the correct setting softener into the liquid fabric softener dispenser for the type of fabric and soils being washed Softener is added automatically during the rinse Use th twat fe for fabri portion of the cycle m Use the warmest water safe for fabric m Follow garment label instructions HOT 111 F 44 C or above Whites and pastels Heavy and greasy soils WARM 90 to 110 F 32 to 43 C Bright colors Moderate to light soils COLD 70 to 90 F 21 to 32 C m Dilute liquid fabric softener by filling the dispenser Colors that bleed or fade with warm water until liquid reaches the crossbar in Light soils the opening 8 OPTIONAL STEP For an additional rinse and spin at the end of a wash cycle set the EXTRA RINSE selector to ON 9 OPTIONAL STEP Set the CYCLE SIGNAL selector to ON if you want your washer to sound a sig
7. d plugged in Is the indicator on the Cycle Control knob properly lined up with a cycle Turn the Cycle Control knob to the right slightly and pull to start Are the water inlet valve screens clogged Are both the hot and cold water faucets turned on Is the water inlet hose kinked Is there power at the plug Check electrical source or call electrician Has a fuse blown or is the circuit breaker open If problem continues call electrician Are you using an extension cord Do not use an extension cord Is the washer in a normal pause in the Permanent Press or Hand Washables cycle The washer pauses for about 2 minutes in the Permanent Press cycle Allow the cycle to continue The Hand Washables cycle features periods of agitation and soak Is the machine overloaded Wash smaller loads 10 Washer won t drain or spin Is the drain hose clogged or the end of the drain hose more than 72 inches 183 cm above the floor See the Installation Instructions for proper installation of drain hose Is the lid open The lid must be closed during operation Is there excessive sudsing Always measure detergent Follow manufacturer s directions If you have very soft water you might need to use less detergent Is your voltage low Check electrical source or call electrician Do not use an extension cord Washer continues to fill or drain or the cycle seems stuck m Is the top of drain hose lower than the water level
8. ds If items appear to be floating due to trapped air stop the washer by pushing in the Cycle Control knob Push items down into the washer Restart the washer When using extra detergent for heavily soiled clothes or washing special care items you may find an extra rinse and spin is needed 1 Push in the Cycle Control knob and turn it clockwise to any of the Rinse settings 2 Pull out the Cycle Control knob The washer fills to the selected load size agitates drains and spins NOTE An EXTRA RINSE option is available on some models See Starting your washer A drain and spin may help shorten drying times for some heavy fabrics or special care items by removing excess water 1 Push in the Cycle Control knob and turn it clockwise to any of the Spin settings 2 Pull out the Cycle Control knob The washer drains then spins CARING FORYOUR WASHER Cleaning the exterior Use a soft damp cloth or sponge to wipe up any spills such as detergent or bleach Occasionally wipe the outside of your washer to keep it looking new Cleaning the interior Clean your washer interior by mixing 1 cup 250 mL of chlorine bleach and 2 cups 500 mL of detergent Pour this into your washer and run it through a complete cycle using hot water Repeat this process if necessary NOTE Remove any hard water deposits using only cleaners labeled as washer safe Cleaning the liquid fabric softener dispenser Flush dis
9. feet should be properly installed and the nuts tightened Reset the rear leveling legs if needed See the Installation Instructions Check household plumbing for leaks Washer basket is crooked m Was the washer basket pulled forward during loading The wash load should be balanced and not overloaded Push the basket to the center before starting wash Is the load balanced and the washer level The wash load should be balanced and not overloaded The washer must be level The front feet should be properly installed and the nuts tightened Reset the rear leveling legs if needed See the Installation Instructions The washer basket moves while washing This is normal Agitator operation m The top of the agitator is loose or moves in only one direction This is normal Dispensers clogged or bleach leaking Did you follow the manufacturer s directions when adding detergent and fabric softener to the dispensers Measure detergent and fabric softener Carefully pour into the dispensers Wipe up all spills Dilute fabric softener in the fabric softener dispenser Did you put powdered or color safe bleach in the liquid chlorine bleach dispenser Add powdered or liquid color safe bleach directly to the basket Do not use the chlorine bleach dispenser for color safe bleach Load too wet m Did you use the right cycle for the load being washed Select a cycle with a higher spin speed if available m Did you u
10. he washer This helps avoid accidental flooding due to a water pressure surge while you are away To winterize washer 1 Shut off both water faucets 2 Disconnect and drain water inlet hoses 3 Put 1 quart 1 L of R V type antifreeze in the basket 4 Run washer on a drain and spin setting see Drain and spin for about 30 seconds to mix the antifreeze and water 5 Unplug washer or disconnect power To use washer again 1 Flush water pipes and hoses Reconnect water inlet hoses Turn on both water faucets Plug in washer or reconnect power 0 BY N Run the washer through a complete cycle with 1 cup 250 mL of detergent to clean out antifreeze TROUBLESHOO TING First try the solutions suggested here and possibly avoid the cost of a service call Washer won t fill rinse or agitate m Check the following Is the power cord plugged in Is the indicator on the Cycle Control knob properly lined up with a cycle Turn the Cycle Control knob to the right slightly and pull to start Are the water inlet valve screens clogged Are both the hot and cold water faucets turned on Is the water inlet hose kinked Does the water level seem too low or the washer appears to not fill completely The top of the agitator is much higher than the highest water level This creates a perception that the washer is not filling completely This is normal Washer stops Check the following Is the power cor
11. in washer The top of the hose must be higher than the water level in the washer for proper operation See the Installation Instructions Does the drain hose fit too tightly in the standpipe or is it taped to the standpipe The drain hose should be loose yet fit securely Do not seal the drain hose with tape The hose needs an air gap See Installation Instructions Washer makes noise m Is the load balanced and the washer level The wash load should be balanced and not overloaded The washer must be level The front feet should be properly installed and the nuts tightened Reset the rear leveling legs if needed See the Installation Instructions Did you completely remove the yellow shipping strap with cotter pins See the Installation Instructions Are the gears engaging after the drain and before spin or is the upper part of agitator clicking during wash These are normal washer noises Washer leaks Check the following Are the fill hoses tight Are the fill hose washers properly seated Is the drain hose clamp properly installed See the Installation Instructions Is the sink or drain clogged Sink and standpipe must be able to handle 17 gallons 64 L of water per minute Is water deflecting off the tub ring or the load Center the tub before starting the washer The wash load should be balanced and not overloaded The fill or spray rinses can deflect off the load The washer must be level The front
12. nal when the wash cycle is finished The signal is helpful when you are washing items that should be removed from the washer as soon as the cycle ends 10 Push in the Cycle Control knob and turn it clockwise to m Do not spill or drip any fabric softener on the the wash cycle you want Reduce the wash time when clothes using a small load size setting See Selecting a Cycle and Time m Use only liquid fabric softener in this dispenser your wash load and the type of fabric being washed m Choose a load size that allows the load to move freely for best fabric care See Loading m You may change the load size selection after the washer has started filling by turning the selector to a different setting 11 Pull out the Cycle Control knob to start the washer TITI NOTE To stop the washer at any time push in the Cycle Control knob To restart the washer close the lid if open and pull out the Cycle Control knob This section describes the available wash cycles and will help you make the best cycle selections for your wash loads Each cycle is designed for different types of fabric and soil levels m The washer pauses briefly throughout each cycle These pauses are normal Refer to Normal washer sounds to learn more about the sounds you may hear during a wash cycle m Referto Understanding washer cycles to learn what happens during a wash cycle REGULAR 9g LIGHT EXTRA RINSE OFF NORM
13. om the upper part of the agitator During drain If water is drained quickly from your washer depending on your installation you may hear air being pulled through the pump during the end of draining After drain and before spin When the cycle changes from draining to spinning you may hear gears engaging AWARNING Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids No washer can completely remove oil Do not dry anything that has ever had any type of oil on it including cooking oils Doing so can result in death explosion or fire A WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Measure detergent and pour it into the washer m f desired add powdered or liquid color safe bleach m Add extra detergent for the Super Wash cycle Drop a sorted load of clothes loosely into your washer m Load evenly to maintain washer balance Mix large and small items m Items should move easily through the wash water Overloading can cause poor cleaning m To reduce wrinkling of permanent press clothes and some synthetic knits use a large load size to provide more space see step 6 OPTIONAL STEP Pour measured liquid chlorine bleach into the liquid
14. or another cycle with low spin speeds if available to reduce wrinkling Did you overload the machine The wash load must be balanced and not overloaded Loads should move freely during washing Was the wash water warm enough to relax wrinkles or are you using warm rinses If safe for the load use warm or hot wash water Use cold rinse water Are the hot and cold water hoses reversed Check to be sure the hot and cold water hoses are connected to the right faucets See the Installation Instructions Load is tangled or twisted Did you overload the machine The wash load must be balanced and not overloaded Loads should move freely during washing Did you wrap items around the agitator Drop items loosely into the washer Do not wrap items around the agitator Gray whites dingy colors Did you properly sort the load Dye transfer can occur when mixing whites and colors in a load Sort dark clothes from whites and lights Was the wash temperature too low Use hot or warm washes if safe for the load Hot water should be at least 111 F 44 C to clean heavy or greasy soils Did you use enough detergent or do you have hard water Use more detergent for washing heavy soils in cold or hard water Are the hot and cold water hoses reversed Check to be sure the hot and cold water hoses are connected to the right faucets See the Installation Instructions 12 Garment damage Check the following Were sharp item
15. penser periodically with warm water as shown Remove the dispenser by grasping the top of the dispenser with both hands and squeezing and pushing upwards with thumbs Clean the dispenser by rinsing it under a water faucet Replace it after cleaning NOTE Do not wash clothes with this dispenser removed Do not add detergent or bleach to this dispenser it is for liquid fabric softener use only Your washer has a self cleaning lint filter at the bottom of the basket Wash and rinse water flow over the filter during agitation separating the lint from the water The lint spins out of the system during the spin part of the cycle If your washer drains into a tub remove any lint collected in the tub or strainer Replace inlet hoses after five years of use to reduce the risk of hose failure Periodically inspect and replace inlet hoses if bulges kinks cuts wear or leaks are found When replacing your inlet hoses mark the date of replacement on the label with a permanent marker Install and store your washer where it will not freeze Because some water may stay in the hoses freezing can damage your washer If storing or moving your washer during freezing weather winterize it Non use or vacation care Operate your washer only when you are at home If you will be on vacation or not using your washer for an extended period of time you should m Unplug washer or disconnect power m Turn off the water supply to t
16. r down During agitation the agitator on some models creates a continuous rollover action that provides a thorough cleaning of the wash load After agitation starts the Cycle Control knob turns clockwise until it points to an OFF area and the cycle ends NOTE The washer pauses briefly throughout each cycle These pauses are normal for washer operation WASH RINSE 1 Fill 1 Fill a 2 Wash a 2 Rinse N 3 selected N 3 CD time CI 3 Drain 3 Drain Y No agitation Y No agitation 4 Spin 4 Spin Spray Jo me rinse a a 5 Spin er t The Permanent Press 6 Off cycle partially drains fills agitates briefly and drains Loading suggestions For these suggested full sized loads set the LOAD SIZE selector to the highest load size setting SUPER CAPACITY WASHERS Heavy Work Clothes 3 pair pants 1 coverall 3 shirts 1 overall 4 pair jeans Delicates 3 camisoles 2 bras 1 quilted robe 2 nighties 4 slips 1 baby s dress 4 panties Towels 10 bath towels 14 wash cloths 10 hand towels 1 bath mat Mixed Load 3 double sheets 2 shirts 4 pillowcases 2 blouses 8 T shirts 8 handkerchiefs 6 pair shorts Your new washer may make sounds your old one didn t Because the sounds might be unfamiliar you may be concerned about them These sounds are normal During washing When you Select a small load size setting your washer has a lower water level This can cause a clicking sound fr
17. s removed from pockets before washing Empty pockets zip zippers snap or hook fasteners before washing Were strings and sashes tied to prevent tangling Were items damaged before washing Mend rips and broken threads in seams before washing Did you overload the machine The wash load must be balanced and not overloaded Loads should move freely during washing Did you properly add chlorine bleach Do not pour chlorine bleach directly on load Wipe up bleach spills Undiluted bleach will damage fabrics Did you follow the manufacturer s care label instructions ASSISIANCE ORSERVICE Before calling for assistance or service please check Troubleshooting It may save you the cost of a service call If you still need help call the Whirlpool Consumer Assistance Center toll free at 1 800 253 1301 When calling please know the purchase date and the complete model and serial number of your appliance This information will help us to better respond to your request Our consultants provide assistance with m Features and specifications on our full line of appliances m Installation information m Use and maintenance procedures m Accessory and repair parts sales m Specialized customer assistance Spanish speaking hearing impaired limited vision etc m Referrals to local dealers repair parts distributors and service companies Whirlpool designated service technicians are trained to fulfillthe product warranty
18. se a cold rinse Cold rinses leave loads wetter than warm rinses This is normal Residue or lint on load m Did you sort properly Sort lint givers towels chenille from lint takers corduroy synthetics Also sort by color Did you overload the machine The wash load must be balanced and not overloaded Lint can be trapped in the load if overloaded Wash smaller loads Check the following Was paper or tissue left in pockets Did you use enough detergent Follow manufacturer s directions Use enough detergent to hold the lint in the water Is your water colder than 70 F 21 C Wash water colder than 70 F 21 C may not completely dissolve the detergent Stains on load m Did you follow the manufacturer s directions when adding detergent and fabric softener Measure detergent and fabric softener Use enough detergent to remove soil and hold it in suspension Dilute fabric softener and add to rinse portion of cycle only Do not drip fabric softener on clothes Is there above average iron rust in water You may need to install an iron filter Did you properly sort the load Sort dark clothes from whites and lights Did you unload the washer promptly To avoid dye transfer unload the washer as soon as it stops 11 Load is wrinkled Did you unload the washer promptly Unload the washer as soon as it stops Did you use the right cycle for the load being washed Use the Permanent Press cycle
19. ve years from the date of purchase when this washer is operated and maintained according to instructions attached to or furnished with the product Whirlpool will pay for Factory Specified Parts for any top and lid rust and any part ofthe gearcase assembly if defective in materials or workmanship TEN YEAR LIMITED WARRANTY For ten years from the date of purchase when this washer is operated and maintained according to instructions attached to or _ furnished with the product Whirlpool will pay for Factory Specified Parts for the outer tub should it crack or fail to contain water if defective in materials or workmanship Whirlpool Corporation will not pay for 1 Service calls to correct the installation of your washer to instruct you how to use your washer or to replace house fuses or correct house wiring or plumbing 2 Repairs when your washer is used in other than normal single family household use w accordance with local electrical and plumbing codes Any labor costs during the limited warranties NO FS THIS KIRKLAND SIGNATURE APPLIANCE IS WARRANTED BY WHIRLPOOL CORPORATION WHIRLPOOL DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to st
20. washer is used near children e Before the washer is removed from service or discarded remove the lid e Do not reach into the washer if the tub or agitator is moving e Do not install or store the washer where it will be exposed to the weather e Do not tamper with controls e Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this Use and Care Guide or in published user repair instructions that you understand and have the skills to carry out e See Installation Instructions for grounding requirements SAVE THESE INSTRUCTIONS 1 Control panel 2 Model and serial number label 3 Liquid fabric softener dispenser 4 Agitator Control panel on O u Lid Liquid bleach dispenser Basket Tub 9 CYCLE HEAVY DUTY SUPER CAPACITY 2 SPEED WASHER MEDIUM LARGE WASH RINSE TEMPERATURE EXTRA RINSE NORMAL LIGHT 6 REGULAR 9 HEAVY 12 SUPER 18 OFF EXTRA RINSE SPIN CYCLE SIGNAL RINSE HAND WASHABLES REGULAR EXTRA RINSE OFF PERMANENT S Ont PRESS E PULL TO START PUSH TO STOP RINSE SPIN EXTRA RINSE SEIN DELICATES D 6 OFF EXTRA RINSE USING YOUR WASHER When the Cycle Control knob is set to a number and pulled out the washer fills to the selected load size before agitation and timing start The washer begins agitating immediately after filling agitation occurs with the washer lid up o
21. you don t follow instructions You can be killed or seriously injured if you don t follow instructions All safety messages will identify the hazard tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury to persons when using the washer follow basic precautions including the following Read all instructions before using the washer e Do not wash articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents other flammable or explosive substances as they give off vapors that could ignite or explode e Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode e Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the washing machine turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time e Do not allow children to play on or in the washer Close supervision of children is necessary when the
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