Whirlpool DU930QWD User's Manual
Contents
1. a different warranty may apply For details please contact your authorized Whirlpool dealer If you need service first see the Troubleshooting section of this book After checking Troubleshooting additional help can be found by checking the Requesting Assistance or Service section or by calling our Consumer Assistance Center telephone number 1 800 253 1301 from anywhere in the U S A PART NO 3376808 Rev A 1 96 1996 Whirlpool Corporation Registered Trademark TM Trademark of Whirlpool U S A Printed in U S A2. wife Using the Dispensers For best washing results review the information below It is important to use detergents and rinse agents properly Using the detergent dispenser e Use automatic dishwashing detergent only Other detergents are too mild and much too sudsy e Add detergent just before starting cycle e Store detergent tightly closed in a cool dry place Fresh automatic dishwasher detergent results in better cleaning Filling the detergent dispenser The detergent dispenser has one section with a cover and one without Push cover down firmly until it latches Detergent in the open section falls into the dishwasher when closing the door The covered section opens automatically for the main wash NOTE It is normal for cover to open partially when dispensing detergent Cover Cover Latch Use only covered Use both sections for section for Normal Low Energy Pots N Pans China How much detergent to use e The amount of detergent to use depends on the hardness of your water and the type of detergent If you use too little dishes won t be clean If you use too much in soft water glassware will etch e Different brands of dishwasher detergent have different amounts of phosphorus for softening water If you have hard water and use low phosphorus content detergent 6 0 or less you may need to use more detergent or use a detergent with a higher phosphorus content 8 7
3. depend on the temperature of the water entering the runs too long dishwasher Cooler water results in longer cycle times Dishwasher Is Overfill Protector stuck in up position Overfill Protector should will not fitl move up and down freely Press down to release See page 19 Water remains Allow cycle to finish A small amount of water remaining is normal in dishwasher Check the drain air gap if installed If it is clogged follow the manufacturer s cleaning instructions Detergent remains Has the cycle completed pp deed Is the detergent fresh and dry without lumps See page 10 j Is the bottom rack in backwards The rack bumpers must face the dishwasher door Dishes not as dry Is the rinse agent dispenser empty Using a rinse agent greatly as you expected improves drying See page 11 Do not use Air Dry option on the next load See page 13 Grinding grating Has a hard object entered the POWER CLEAN module crunching or The sound should stop when the object is ground up buzzing sounds White residue Is too much detergent being used See page 10 for recommended appears on front amounts of detergent of access panel Some liquid detergents develop excess foam and residue on panel Try a different brand to reduce foaming and eliminate buildup Control panel does Is the contro panel Lock Out feature on See page 16 not respond when s the door tightly closed and securely latched pads are pressed Dishwasher drains Did y
4. e Find out your water s hardness by asking your local water department water soft ener company or county extension agent WATER TYPE WHERE TO FILL Hard Top of 8 grains per gallon 3rd step 136 parts per million 3 tbs Medium 5 7 grains per gallon 85 119 parts per million Top of 2nd step 2 tbs Soft 0 4 grains per gallon 0 68 parts per million Top of 1st step 1 tbs Fill amounts shown are for standard powdered detergent Amounts may vary if you use liquid or concentrated powdered detergent Follow manufacturer s directions when using liquid dishwasher detergent or concentrated powdered detergent USING THE DISPENSERS Using the rinse agent dispenser Keep the rinse agent dispenser filled with a liquid rinse agent A rinse agent greatly improves dish drying by helping water flow off them during the last rinse A rinse agent also keeps water from forming drop lets and drying as spots or streaks A small amount of rinse agent automati cally releases into the rinse water during the final rinse of each cycle For best drying results check dispenser periodically to see if it needs filling To check dispenser e Check center of Fill Indicator Cap Clear means it needs filling OR e Remove Fill Indicator Cap An E is visible when dispenser is empty To fill dispenser The rinse agent dispenser holds 6 ounces 175 mL Under normal conditions this lasts about 3 months 1 Open
5. for at least 20 minutes DO NOT wash plastic items unless marked Dishwasher Safe or the equiva lent If not marked check manufacturer s recommendations e DO NOT use your dishwasher unless all enclosure panels are properly in place e DO NOT sit on stand on or abuse the dishwasher door or dishracks DO NOT tamper with controls e If hot water has not been used recently usually two weeks or longer hydrogen gases may build up in the water heater and the hot water pipes HYDROGEN GAS IS EXPLOSIVE To prevent injury or damage before using your dish washer turn on all hot water faucets and allow water to run for several minutes This will allow gases to escape Do not smoke or use any open flame near the faucet while it is open e DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance The fumes can create a fire hazard or explosion e Disconnect electrical power to the dishwasher before attempting to service SAVE THESE INSTRUCTIONS Parts and Features Your dishwasher is illustrated below with the parts and features called out To help you find information on specific parts or features quickly page references are included Third level wash Top rack adjuster p 9 p 9 Upper spray arm Adjustable top rack pper sp te 8 p 9 Spray tower Water inlet opening p 8 en Model and serial number la
6. is selected Stopping the dishwasher You can stop your dishwasher anytime during a cycle All you have to do is e Open the door slightly Wait for any filling or spraying action to stop before opening the door all the way Close door to con tinue cycle OR e Press Cancel Drain Once pressed a 2 minute drain starts See page 13 5 Loading Your Dishwasher This section tells how to properly load your dishwasher for best washing and rinsing results Preparing to load your dishwasher e To save water and energy do not rinse Loading for quiet operation dishes before putting them into the e Secure lightweight load items in the racks dishwasher e Pot lids and handles pizza pans cookie e Remove large pieces of food bones and sheets etc should not touch interior other hard items The POWER CLEAN walls interfere with the spray arm s module removes food particles from the rotation or cover the spray tower water The module contains a chopping i e Load dishes so they do not touch one device which reduces the size of food items x another NOTE f hard items such as fruit seeds nuts and egg shells enter the POWER NOTE Keep sink drain plugs inserted CLEAN module you might hear chopping during dishwasher operation to prevent grinding crunching or buzzing sounds noise transfer through drains Those sounds are normal when hard items enter the module Do not let metallic items such as pot handle sc
7. lt gt Whirlpool HOW TO MAKE A HOME RUN Use AndCare A Note to You cee Dishwasher Safety 3 Parts and Features Starting Your Dishwasher Loading Your Dishwasher 6 Using the Dispensers 10 Setting the Controls 12 Selecting awash cycle 12 Using Cancel Drain 13 Selecting cycle options 13 Changing a cycle or option setting o 14 Adding an item during Using the delay wash Understanding the status indicators 00 eeeeeeteeeeeeeees 16 Washing Special Items 17 Caring for Your Dishwasher 2 18 Saving Energy 20 Solving Common Dishwashing Problems 21 Troubleshooting 24 Requesting Assistance or Service a a 1 800 253 1301 Call our Consumer Assistance Center with questions or comments DISHWASHER MODELS DU930QWD DUI35Q0WD PART NO 3376808 Rev A IE A Note to You Thank you for buying a WHIRLPOOL appliance Because your life is getting busier and more complicated WHIRLPOOL dishwashers are easy to use save time and help you manage your home better To ensure you enjoy years of trouble free operation we developed this Use and Care Guide It contains valuable information about how to operate and maintain your appliance properly and safely Please read it carefully A
8. BILITIES OWNED a a ea a a aa TE ees 2 RINSE AGENT USIO oaia E 11 SAFETY aea hatieeet eek trees 3 SERVICE PAMts crrsaveassscseteativectstiavrerss thevenceanewese 25 Requesting ii c ceccits seecnetdies ceteeetedensens 25 SILVERWARE BASKET c esseseceeeee 7 SPECIAL ITEMS Washing a heen ies ces tees Bees 17 SPOTS FILM REMOVING aaae eee ee 23 STATUS INDICATORS e cseeeeeeeees 16 TOP RACK Loading irae iran aaa 9 AdjuStNg s cscdccsicctiicccccddndececeesetbadedeente axes 9 TROUBLESHOOTING ceereeteeeees 24 WARRANTY ssseeseeeesesseeseresesersseresrrsrenes 28 WATER Checking temperature 000e 20 Heating indicator ccsecceeeeeeeeeeees 16 POWER CLEAN washing system parts covered by your warranty POWER CLEAN module and motor SOUND LOCK tuned absorber 27 WHIRLPOOL Dishwasher Warranty FULL ONE YEAR FSP replacement parts and repair labor to correct defects WARRANTY in materials or workmanship Service must be provided by FROM DATE OF an authorized Whirlpool service company PURCHASE LIMITED ONE YEAR FSP replacement parts for any part of the POWER CLEAN WARRANTY washing system if defective in materials or workmanship SECOND YEAR FROM These parts are shown on page 27 of this book DATE OF PURCHASE LIMITED FOUR YEAR FSP replacement parts for Electronic Control System if WARRANTY defective in materials or workmanship SECOND THROUGH For model
9. asher is normal To clear the indicators Press Cancel Drain before starting the dishwasher to clear all cycle and option selections SETTING THE CONTROLS Selecting cycle options You can press an Option pad after the dishwasher starts as long as the cycle is not past the point that the option is used For example you can press Air Dry any time before the Drying indicator glows After a wash cycle the dishwasher remembers the options used and uses the same options in the next wash cycle unless new options are selected or the Cancel Drain pad is pressed High Temp Wash When High Temp Wash is selected the dishwasher heats the water during the main wash of the Low Energy China and Normal cycles Heating the water helps improve washing results Pots N Pans cycle automatically uses High Temp Wash Air Dry When Air Dry is selected the air in the dishwasher is not heated during as the dry portion of a cycle Using Air Dry helps save energy but dishes take longer to dry and some spotting can occur Some items such as plastics may need towel drying For best drying use a liquid rinse agent AIR DRY NOTE The dishwasher automatically heats the air in the dishwasher during the dry portion of the cycle unless you select Air Dry SETTING THE CONTROLS Changing a cycle or option setting During the first minute of a cycle 1 Press new Cycle and or Option pads 2 Check the detergent dispe
10. bel Rack bumper on right side p 8 Fold down divider on some models p 8 POWER CLEAN module p 27 Bottom rack p 8 Heating element Lower spray arm Silverware p 8 basket Ae 3 ic A kh p 7 SSS REET LES d Overfill protector FSS p 19 Detergent q dispenser A p 10 Rinse agent Door latch y dispenser p 11 bd Door color panel Access panel See Installation Instructions for more information Control panel Your dishwasher has a row of push pads to select cycles and options You must select a cycle to start your dishwasher You may select one or more options Status indicators Lock OUT WASHING WATER HEATING RINSING DRYING CLEAN STATUS m 3 m oO oa 3 ao om CYCLES OPTIONS a PRESS 5 SECONDS TO LOCK OUT OR RELEASE CONTROLS Starting Your Dishwasher This section tells you how to start or stop your dishwasher Refer to it for quick reference Starting a wash cycle 1 Load the dishwasher See pages 6 9 6 Run hot water at the sink nearest the dishwasher until water is hot Turn water off See page 20 2 Spin the spray arms They should 7 Press a Cycle pad If desired press one or sya turn freely more Option pads See pages j 12 13 The dishwasher starts filling once you press a cycle pad unless you select the delay wash cycle You may press Option pads as the machine is filling 8 The pad indicator glows red when cycle or option
11. dishwasher door completely 2 Remove Fill Indicator Cap 3 Add rinse agent Fill to smallest opening in lower part of dispenser only Overfilling may cause rinse agent to leak out This will not harm the dishwasher but could cause oversudsing 4 Clean up any spilled rinse agent with a damp cloth 5 Replace Fill Indicator Cap Keep it closed tightly NOTE You do not have to wait until the dispenser is empty before refilling but do not overfill it Your dishwasher is designed to use a liquid rinse agent You do not need to use a Solid or bar type rinse agent s SZ Cap center clear E visible when empty when empty Do not fill past smallest opening Keep dispenser filled for best drying results 11 Setting the Controls Operating your dishwasher s controls properly helps you obtain the best possible washing results This section tells you how to select wash cycles and options Selecting a wash cycle Press a Cycle pad The dishwasher starts filling once you press a cycle pad unless you select the delay wash cycle You may press Option pads as the machine is filling A e shows what each cycle includes FINAL CYCLE RINSE DRY RINSE WASH LATER For rinsing a few items to be washed one or more days later e Do not use detergent e Water is not heated during Rinse Wash Later Air Dry is automatically selected LOW ENERGY CHINA Single wash for prerinsed or lightly soiled loads e S
12. elect High Temp Wash to heat water in the main wash marked t e The water heats to 140 F 60 C in the final rinse marked tt CYCLE TIME Minutes NORMAL Double wash for normal everyday soiled loads The Energy Guide label is based on this cycle e Select High Temp Wash to heat water in the main wash markedt The water heats to 140 F 60 C in the final rinse marked tt POTS N PANS Double wash for maximum cleaning of cooked on or baked on foods e The water heats to 140 F 60 C in both washes marked t e The water heats to 140 F 60 C in the final rinse marked tt Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher The cooler 12 the water the longer the cycle time If the water is already hot enough the cycle times will be as shown NORMAL Using Cancel Drain Press Cancel Drain to cancel a cycle or to clear the indicators a CANCEL DRAIN To cancel a cycle e Press Cancel Drain while the dishwasher is running to start a 2 minute drain It will take a few seconds for the drain to start If desired select a new cycle See Changing a cycle or option setting page 14 e You can press Cancel Drain again to stop the drain immediately Remember to drain the dishwasher again before starting a new cycle NOTE A small amount of water remaining in the dishw
13. er If water temperature at the faucet is below 120 F 49 C have a qualified person raise the water heater s thermostat setting e Use the Air Dry option whenever 20 Solving Common Dishwashing Problems A convenient checklist for handling minor performance problems Go over this list before calling for service If you are unable to solve your dishwasher s problem turn to page 25 for service information Solution chart PROBLEM CAUSE Food soil left on dishes Improper loading Water temperature too low Use of incorrect too little or ineffective detergent Detergent cakes in dispenser Insufficient fill due to low water pressure Slowdown of wash arm due to high suds Spotting and filming Hard water or high mineral content in water Water temperature too low Use of incorrect detergents SOLUTION Follow loading instructions on pages 6 9 Use the High Temp Wash option If needed turn home water heater up to ensure water entering dishwasher is 120 F 49 C mini mum See To check water temperature on page 20 Use recommended dishwasher detergents only Follow recommendations on page 10 for amounts Never use less than one tablespoon per load Detergent must be fresh to be effective Always store detergent tightly closed in a cool dry place Use fresh detergent only Do not allow detergent to sit for several hours in a wet dispenser Check dispenser for caked detergent Clea
14. er washing SOLVING COMMON DISHWASHING PROBLEMS PROBLEM CAUSE Brown stains High iron content on dishes and in water supply dishwasher interior Orange stains Large amounts of on dishwasher tomato based foods interior on dishes placed in the dishwasher Odor in the Dishes only washed dishwasher every 2 to 3 days Chipping of Improper loading dishes SOLUTION Remove by washing dishes after food soil has been removed with 1 teaspoon to 1 tablespoon of citric acid crystals added to covered section of detergent dispenser Do not use detergent Follow with a Low Energy China cycle and detergent If treatment is needed more often than every other month we recommend installation of an iron removal unit Stains will not affect dishwasher perfor mance and can gradually fade over time Regular use of Rinse Wash Later reduces the chance of staining If air in the dish washer is heated during the dry portion of the cycle stains may fade slower than if the Air Dry option is selected Run a Rinse Wash Later cycle at least once or twice a day until a full load is accumu lated Load dishes and glasses so they are stable and do not strike together from washing action Moving racks in and out slowly will also minimize chipping NOTE Some types of china and glassware are too delicate for automatic dishwashing and should be hand washed for example antiques feather edged crystal and similar items Remo
15. heat of drying Aluminum items touching dishes Seasoning removed by dishwasher detergents SOLUTION Follow recommendations on page 10 for amount Heavy soil and or hard water generally require extra detergent Use fresh detergent Store detergent tightly closed in a cool dry place Discard lumpy detergent Home water pressure should be 20 to 120 psi for proper dishwasher fill A booster pump on the water supply may be neces sary if pressure is too low If needed turn home water heater up to ensure water entering dishwasher is 120 F 49 C minimum See To check water temperature on page 20 Dishes must have proper water drainage Do not overload Follow instructions for loading dishwasher on pages 6 9 Use a liquid rinse agent to speed draining Some plastics due to material may need to be towel dried It may not be possible to prevent problem except by hand washing To slow this process use a minimum amount of deter gent but not less than one tablespoon per load Use a liquid rinse agent and under load the dishwasher to allow thorough rinsing Silica film and etching are perma nent and cannot be removed Use the Air Dry option Load aluminum items so that they will not rub against dishes during washing Do not wash throwaway aluminum items in the dishwasher because they may break down and cause marking Remove aluminum markings by using a mild abrasive cleanser Reseason cookware after dishwash
16. ips on the best ways to save energy with your dishwasher Loading tips e Wash full loads Running a half filled dishwasher uses the same amount of electricity and hot water as a fully loaded machine e Load correctly for best washing results incorrect loading may cause poor washing You will then need to rewash all or part of load e Do not prerinse normally soiled dishes Select the correct cycle for the load and use the recommended amount of detergent Cycle and option tips e Use the Low Energy China cycle whenever To check water temperature possible The cycle uses less hot water 1 Run the hot water at the faucet closest and energy than the Normal Cycle to your dishwasher Let the e Use 4 Hour Delay Start to run your dish water run for at least 1 minute washer during off peak hours The local utilities recommend that you avoid using too much energy at certain times of the day Do not use the High Temp Wash option if it is not needed When this option is off if water entering the dishwasher is lower than 140 F 60 the cycle does not take additional time to heat water during the main wash NOTE Loads may not wash or dry as well paar if the water jeriperaiee is too ica For possible Allow longer drying times over best dishwashing results water must be at ee ra agent to least 120 F 49 C as it enters the prove drying dishwasher 2 Hold a candy or meat thermometer in the running stream of wat
17. ith cups glasses and smaller items Do not cover the third level wash when loading the top rack Cup and glass load e Load so open ends face down for cleaning and draining e Load glasses in top rack only bottom rack is not designed for glasses Damage can occur e Place items in the rows between prongs Placing them over the prongs may lead to breakage Secure lightweight items e China crystal and other delicate items must not touch each other during dish washer operation Damage may occur Mixed load e Small bowls pans and other utensils can be placed in the top rack e Load plastic items in the top rack only Plastic items may melt in the bottom rack e Wash only plastic items marked dish washer safe e Load plastic items so the force of the spray does not move them during the cycle Infinite adjustable top rack on some models Raise or lower the rack to fit tall items in either the top or bottom rack The top rack does not have to be level e Turn the knob clockwise to raise a side of the rack e Turn the knob counterclockwise to lower a side of the rack Cup and glass load mn ad Q g ap AN C p Do not cover third level wash Do not cover third level wash tr I AS SS Y De n At iW P al Mi rit ef S J Sou X Q cA EEA eo e DAJA 7 J
18. k the latch as shown NOTE Be sure the cover is completely latched before pulling out the bottom rack and before closing the dishwasher door LOADING YOUR DISHWASHER Loading the bottom rack Load items with cooked on or dried on food in the bottom rack with soiled surfaces facing inward to the spray Mixed load e Load plates soup bowls etc between prongs and facing inward to the spray Make sure pot handles and other items do not stop rotation of the spray arms Spray arms must move freely Load items so they do not block or cover the spray tower e Load heavily soiled cookware face down in rack e Do not stack or overlap dishes Water spray must reach all soiled surfaces for best results Utensil load e Load cookie sheets cake pans and other large items at sides and back Loading such items in front may keep water spray from reaching detergent dispenser and silverware basket NOTE e Do not load glasses cups or plastic items in the bottom rack e Do not load items between the bottom rack and the dishwasher tub This can block the water inlet opening o If you have removed the bottom rack for unloading or cleaning replace it with bumpers in front Fold down divider on some models Use the fold down divider at the back of the rack to make room for deep bowls roasters etc Bumpers must face dishwasher door LOADING YOUR DISHWASHER Loading the top rack Load the top rack w
19. le blade with adhesives which may loosen if Knives washed in the dishwasher Pewter High water temperatures and detergent can discolor or pit finish Disposable No Cannot withstand high water temperatures and Plastics detergents Plastics Yes Always check manufacturer s recommendations before washing Plastics vary in their capacity to withstand high water temperatures and deter gents Load plastics in top rack only Stainless Yes Run the Rinse Wash Later cycle if not washing Steel immediately Prolonged contact with food containing salt vinegar milk products or fruit juice can damage finish Sterling Run the Rinse Wash Later cycle if not washing Silver or immediately Prolonged contact with food Silver Plate containing salt acid or sulfide eggs mayon naise and seafood can damage finish Tin No Can rust No Wooden Always check manufacturer s recommendations Ware before washing Untreated wood can warp crack or lose its finish 17 Caring for Your Dishwasher Your new dishwasher is designed to give you many years of dependable service There are a few things you can do to maintain your dishwasher properly This section tells you how to clean and care for your dishwasher Refer to Solution chart on pages 21 23 for special cleaning problems See Installation Instructions for information on storing your dishwasher and for cleaning the drain air gap Cleaning
20. lso please complete and mail the Ownership Registration Card provided with your appliance This card helps us notify you about any new information on your appliance Please record your model s information Whenever you call to request service for your appliance you need to know your complete model number and serial number You can find this information on the model and serial number label see diagram on page 4 for location of label Please also record the purchase date of your appliance and your dealer s name address and telephone number Model Number Serial Number Purchase Date Dealer Name Dealer Address Dealer Phone Keep this book and the sales slip together in a safe place for future reference Our Consumer Assistance Center number is toll free 24 hours a day Help us help you Please Have your dishwasher installed by a qualified installer Install where dishwasher is protected from the elements Install and level dishwasher on a floor that will hold the weight and in an area suitable for its size and use e Properly connect dishwasher to electricity water and drain See Installation Instructions for complete information 1 800 253 1301 e Remove all shipping plugs from hoses and connectors such as the cap on the drain outlet before installing e Remove all hang tags and temporary labels e Make sure dishwasher is not used by anyone unable to operate it pro
21. n dispenser when caked detergent is present Home water pressure should be 20 to 120 pounds per square inch psi for proper dishwasher fill A booster pump on the water supply may be necessary if pressure is too low Never use soap or laundry detergents Use recommended dishwasher detergents only Use rinse agent to help prevent spotting and filming See page 11 To remove hard water film see Removing spots and film on page 23 Use the High Temp Wash option If needed turn home water heater up to ensure water entering dishwasher is 120 F 49 C mini mum See To check water temperature on page 20 Use recommended dishwasher detergents only continued on next page 21 SOLVING COMMON DISHWASHING PROBLEMS PROBLEM Spotting and filming continued Cycle takes extremely long time Dishes do not dry completely Silica film or etching silica film is a white iridescent deposit etching is a cloudy film Black or gray marks on dishes White spots on cookware with non stick finish 22 CAUSE Incorrect amount of detergent Use of ineffective detergents Insufficient fill due to low water pressure Water temperature is too low Dishes do not drain properly Plastics Water chemical reaction with certain types of glassware usually caused by some combination of soft or softened water alkaline washing solutions insufficient rinsing overloading the dishwasher and
22. nsers They must be filled properly for the new cycle CYCLES OPTIONS After the first minute of a cycle 1 Press Cancel Drain A 2 minute drain cycle starts Wait for drain cycle to finish 2 Press a new Cycle pad 3 If desired press one or more Option pad s 4 Check the detergent dispensers They must be filled properly for the new cycle Adding an item during a cycle You can add an additional item to the dishwasher anytime before the main wash portion of a cycle See chart on page 12 1 Lift up the door latch to stop the cycle Wait for spraying action to stop before opening the door 2 Open the door and add the item 3 Close the door but do not latch it Wait 30 seconds for the air in the dishwasher to warm up Doing so reduces the amount of moisture in the vent when restarting a cycle 4 Close the door firmly until it latches The dishwasher resumes the cycle 14 SETTING THE CONTROLS Using the delay wash cycle Use 4 Hour Delay Start to run the dish washer during off peak hours to reduce energy usage or to reduce daytime heat buildup in your home 1 Close door firmly until it latches i 2 Press 4 Hour Delay Start The pad indicator will glow red 3 Press a Cycle pad The Delay Start z countdown begins when you press the Cycle pad If you don t press a Cycle pad within 30 seconds the Delay Start indicator turns off 4 If desired press one or more Option
23. ou accidentally press the Cancel Drain pad twice Press after turning off Cancel Drain pad again to stop draining indicators Dishwasher will Is the bottom rack in backwards The rack bumpers must face the not close dishwasher door Requesting Assistance or Service Before calling for assistance or service please check Troubleshooting on page 24 It may save you the cost of a service call If you still need help follow the instructions below 1 If you need assistance Call the Whirlpool Consumer Assistance Center telephone number Ni Dial toll free from anywhere in the U S A he A 1 800 253 1301 and talk with one of our trained consultants The consultant can instruct you in how to obtain satisfactory operation from your appliance or if service is necessary recommend a qualified service company in your area If you prefer write to Whirlpool Brand Home Appliances Consumer Assistance Center c o Correspondence Dept 414 N Peters Road Knoxville TN 37922 Please include a daytime phone number in your correspondence 2 If you need service Whirlpool has a nationwide network of authorized service companies Whirlpool service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the authorized Whirlpool service company in your area call our Consumer Assistance Center telephone number see Step 1 or look in y
24. our tele phone directory Yellow Pages under APPLIANCE HOUSEHOLD e WASHING MACHINES amp MAJOR SERVICE amp REPAIR DRYERS SERVICE amp REPAIR See Whirlpool Appliances or See Whirlpool Appliances or Authorized Whirlpool Service Authorized Whirlpool Service Example XYZ Service Co Example XYZ Service Co When asking for help or service Please provide a detailed description of the problem your appliance s complete model 3 If you need FSP replacement parts FSP is a registered trademark of Whirlpool Corporation for quality parts Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL appliance FSP replacement parts will fit right and work right because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance To locate FSP replacement parts in your area refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1 4 if you are not satisfied with how the problem was solved e Contact the Major Appliance Consumer Action Program MACAP MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry e Contact MACAP only when the dealer authorized servicer and Whirlpool have failed to resolve your problem Major Appliance Consumer Action Program 20 North Wacker Drive Chicago IL 60606 e MACAP will in turn inform us of your ac
25. pads The 4 Hour Delay Start indicator stays on until the wash cycle begins NOTES e Press 4 Hour Delay Start anytime during the delay period to start dishwasher immediately e Press Cancel Drain to cancel the delay cycle The 4 Hour Delay Start indicator will turn off Press new Cycle and Option pads CANCEL p DRAIN e You can add items to the load anytime during the delay countdown After adding items close the door firmly until it latches The delay countdown will not continue if the door is not latched 15 SETTING THE CONTROLS Understanding the status indicators Lock Out The Lock Out feature lets you lock out the function of the control pads When using Lock Out you cannot start the dishwasher Kolo goth g To use Lock Out e Press and hold Air Dry about 5 seconds until the Lock Out indicator glows AIR DRY To turn off Lock Out e Press and hold Air Dry about 5 seconds until the Lock Out indicator turns off Washing The Washing indicator glows at the start of the first fill of any cycle except Rinse Wash Later and remains on until the end of the main wash Water Heating The Water Heating indicator glows whenever water is heated during a WNIT cycle 16 Rinsing The Rinsing indicator glows during the last 2 rinses of all cycles Drying The Drying indicator glows during the drying portion of each cycle even if you select Air Dry It turns off a
26. perly e Properly maintain dishwasher See page 18 Dishwasher Safety Your safety is important to us This guide contains safety statements under warning symbols Please pay special attention to these symbols and follow any instructions given Here is a brief explana tion of the use of the warning symbol AWARNING This symbol alerts you to such dangers as personal injury burns fire and electrical shock IMPORTANT SAFETY INSTRUCTIONS AWARNING To reduce the risk of fire electrical shock or injury when using your dishwasher follow basic precautions including the following e Read all instructions before using the dishwasher e Use your dishwasher only for the uses described in this manual e DISHWASHER MUST BE ELECTRI CALLY GROUNDED Read the Installation Instructions for details e When discarding an old dishwasher always remove the door to prevent accidental entrapment or suffocation e Use ONLY detergents and rinse agents recommended for use in a dishwasher e Store dishwasher detergent in a cool dry place WHERE CHILDREN CAN T REACH IT e When loading items to be washed Load sharp items and knives with the handles up to reduce risk of cut type injuries Locate sharp items and knives so that they are not likely to damage the door or tub e DO NOT let children play in or on the dishwasher e DO NOT reach into the area below the bottom rack until the heating element has cooled
27. rews get into the POWER CLEAN module Damage can occur Foods like eggs rice pasta and cooked cereals may be hard to remove if left to dry over a period of time Run a Rinse Wash Later cycle to keep dishes moist if you do not plan to wash them soon Load dishes so soiled surfaces face the rotating spray arm Load dishes so they are not stacked or overlapping It is important for the water spray to reach all soiled surfaces for best washing For best drying water must be able to drain from all surfaces LOADING YOUR DISHWASHER Loading the silverware basket e Load the silverware basket while it is in the door or take the basket out for loading on a counter or table e Mix items in each section of the basket with some pointing up and some down to avoid nesting Spray cannot reach nested items However always load sharp items knives skewers forks etc pointing down e Put small items baby bottle caps jar lids etc in any section e You can also remove the basket for easy unloading Always unload or remove the basket before unloading the racks to avoid spilling water on the silverware To remove the basket 1 Grab the basket by the handle and slide it toward the top of the door 2 Lift the basket off the holding buttons To replace the basket 1 Set the basket on the holding buttons 2 Slide the basket towards the bottom of the door until it locks in place To open the basket e Unhoo
28. s with dishracks that are oyster colored FSP FIFTH YEAR FROM DATE replacement parts for the top and or bottom dishracks if they OF PURCHASE rust due to defective materials or workmanship FULL TWENTY YEAR FSP replacement parts and repair labor for the WARRANTY DURAPERM tub and or inner door should they fail to FROM DATE OF contain water due to defective materials or workmanship PURCHASE Service must be provided by an authorized Whirlpool service company WHIRLPOOL WILL NOT PAY FOR A Service calls to 1 Correct the installation of the dishwasher 2 Instruct you how to use the dishwasher 3 Replace house fuses or correct house wiring or plumbing B Repairs when dishwasher is used in other than normal single family household use C Pickup and delivery This product is designed to be repaired in the home D Damage to dishwasher caused by accident misuse fire flood acts of God or use of products not approved by Whirlpool E Any labor costs during limited warranties F Repairs to parts or systems caused by unauthorized modifications made to the appliance WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Outside the United States
29. t the end of the cycle If dishes are not as dry as you expected when using Air Dry either allow longer drying times over night or do not use Air Dry DRYING Clean The Clean indicator glows at the end of a cycle to show that the CLEAN load is clean All other indicators turn off The Clean indicator glows until you press Cancel Drain or any other control pad Washing Special Items If you have any doubts about washing a particular piece of dishware check with the manufacturer to see if it is dishwasher safe MATERIAL DISHWASHER SAFE EXCEPTIONS SPECIAL INFORMATION Aluminum Yes High water temperature and detergents can pit finish of anodized aluminum Bottles Wash bottles and cans by hand Labels attached and Cans with glue can loosen in your dishwasher Loose labels and glue can clog spray arms or the pump and will reduce washing performance Cast Iron No Seasoning will be removed and iron will rust China Yes Always check manufacturer s recommendations Stoneware before washing Antique hand painted or over the glaze patterns may fade Gold leaf can discolor or fade Always check manufacturer s recommendations before washing Some types of leaded crystal can etch with repeated washings Gold No Gold colored flatware will discolor Glass Yes Milk glass will yellow with repeated dishwasher washing Crystal Hollow No Handles of some knives are attached to the Hand
30. the exterior In most cases regular use of a soft damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher nice looking and clean Cleaning the interior AWARNING AU ea Burn Hazard Before cleaning interior wait at least twenty minutes after a cycle for the heating element to cool down Failure to do so can result in burns Hard water minerals may cause a white film to build up on the inside surfaces especially just beneath the door area To clean interior e Apply powdered dishwasher detergent to a damp sponge to make a paste OR FOR YOUR DISHWASHER e Use liquid automatic dishwasher detergent and clean with damp sponge Wear rubber gloves Do not use any type of cleanser other than dishwasher detergent because it can cause foaming or sudsing NOTE Follow the Removing spots and film procedure on page 23 to clean your dishwasher with white vinegar Remember this procedure is intended for occasional use only Vinegar is an acid Excessive use can damage your dishwasher Overfill Protector The Overfill Protector in the front right corner of the dishwasher tub keeps the dishwasher from overfilling It must be in place for the dishwasher to operate Check under the float for objects that may keep the protector from moving up or down 19 Saving Energy Saving energy is important and helps you save money This section gives you t
31. tion and serial numbers and the purchase date See page 2 This information will help us respond properly to your request 25 Index This index is alphabetical Look for the word or phrase you are interested in then look for the page number TOPIC PAGE BOTTOM RACK eeceeccceesesseesssesesssseenes 8 CLEANING EXQQMOM sisi eisa oianetan oeaan 18 IMETO ccosa eneee akiai aas 18 COMMON WASHING PROBLEMS SOIVING DAE E E E 21 23 CYCLE Canceling eeoensoeossenoonnsssnesrenrsrensserenenee 13 Selecting oeri ariar sarie iaai 12 DETERGENT TIPS ioaren it ae oratii iea 10 WSO CHAM ae iarsna eaae su nii 10 DISHWASHER OPERATION Adding an item during cycle 14 Changing Cycle cccccsessceseeeeneeee 14 Delay wash cycle eeeceeeseeseenceees 15 Starting ee 5 SLOPPING raien aa aeaa 5 DISPENSER Detergent cccceserssssscressescesesessees 10 Rinse agent 2 cceeessessssesesseseessceees 11 ENERGY SAVI aa ae ee hla eect 20 FEATURES PARTS ccssessseseeseessees 4 FILM SPOTS Removing sssssessessesoesseneseensnnsenssessersrrees 23 LOADING Bottom rack ccscceseseescecesereneeesseeneees 8 Preparing to load cccccccccssseesseeeeeees 6 Silverware basket cseseceseeseeseeeeees 7 OP FACK seer cozevs coeds E E E 9 26 TOPIC PAGE OPTIONS isao andes 13 OVERFILL PROTECTOR sesen 19 PARTS FEATURES nonnai 4 RESPONSI
32. ving spots and film Keep the rinse agent dispenser filled with a liquid rinse agent A rinse agent prevents water from forming droplets and drying as spots or streaks To remove spots and film on dishes and glasses or hard water film lime buildup on the interior of the dishwasher you may use white vinegar with the following procedure 1 Load clean dishes and glasses in dish washer see pages 6 9 Do not load silverware or other metals in the dishwasher 2 Put 2 cups of household vinegar in a glass or dishwasher safe measuring cup stand ing upright in the bottom rack 3 Close and latch the door 4 Select the Normal cycle and Air Dry option Do not use detergent Allow the dishwasher to complete the entire cycle NOTE This cleaning procedure is intended for occasional use only Vinegar is an acid Excessive use may damage your dishwasher 23 Troubleshooting Before calling for assistance please check the chart below for problems you can fix It could save you the cost of a service call Dishwasher problems PROBLEM CHECK THE FOLLOWING Dishwasher does Is the door tightly closed and securely latched eld Has the cycle been set correctly See pages 5 and 12 Has a household fuse or circuit breaker blown or tripped If the motor stopped because of an overload it will automatically reset itself within a few minutes If it does not start call for service Is the water supply turned on Dishwasher Cycle times
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