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Western Digital My Book Live User's Manual

1. The WD SmartWare Home screen provides five tabs Home Provides a content gauge showing the capacity of each My Book Live drive on your network Backup Manages existing backups or creates new backups of your important data including movies music documents email and photos Retrieve Brings back valuable data that has been lost or overwritten BACKING UP AND RETRIEVING YOUR COMPUTER FILES 24 MY BOOK LIVE USER MANUAL Settings Manages backup parameters searches for updates and provides a link to the My Book Live dashboard where you can configure the drive Help Provides quick access to Learning Center topics and links to online support services The Learning Center topics provide more detail than the info online help for each screen but not as much as the WD SmartWare software User Manual In the Content Gauge for your computer s hard drive all of your files that are available for backup display against a blue background in six categories where This file category Includes files with these extensions Documents doc txt htm html opt xls xml and other document extensions Mail mail msg pst and other mail extensions Music mp3 wav wma and other music extensions Movies avi mov mp4 and other movie extensions Pictures gif JOG eENg and other picture extensions Other Others that do not belong in the five main categories For a complete list of all included fil
2. My Book Live is trying to connect to a mobile device or a registered web access account Please wait Connected his is a direct peer to peer connection the desired state for better performance Connected Relay connection established The My Book Live drive attempts to configure the network to allow direct connections whenever possible Some networks do not support the UPnP protocol which My Book Live uses for those configurations If you desire a direct connection instead of a relay consult your router operating guide to determine UPnP compatibility Additionally some ISPs implement double NATing which renders your router s IP address unreachable for direct connection port forwarding In this situation consult your ISP for alternatives to enable port forwarded connections Setting Up Mobile Access Set up and manage mobile access to your photos music and documents and videos on the My Book Live through an Apple or Android device In the Mobile Access section of the Remote Access page generate activation codes for the WD Photos or WD 2go apps installed on your mobile device from the Apple App store or Android Market Adding a Mobile Device Connection To add a mobile device connection to the My Book Live 1 In the Configure section of the page make sure that the Enable Remote Access check box remains selected and Connectivity Status is Ready or Connected Accessing Your My Book Live Remotely 97 2
3. lf the product has been exposed to rain or water If the product does not operate normally when the operating instructions are fol lowed Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to the product to normal condition lf the product has been dropped or the chassis has been damaged Ifthe product exhibits a distinct change in performance contact WD Customer Support at htto support wdc com IMPORTANT USER INFORMATION 1 MY BOOK LIVE USER MANUAL Recording Your WD Product Information Remember to write down the following WD product information which is used for setup and technical support Your WD product information is found on the label on the bottom of the device Serial Number Model Number Purchase Date System and Software Notes IMPORTANT USER INFORMATION 2 MY BOOK LIVE USER MANUAL About the Drive Features About WD s Online Learning Center Package Contents System Requirements Pre Installation Instructions Handling Precautions Specifications Product View About the Drive Connect this powerful drive to your wireless router for shared storage on your home network that you can access within and outside the home Share files with Mac computers and PCs stream media to your television through your DLNA enabled devices and access your files remotely with the WD
4. 5 Select a share where you want the backup to be created and click the OK button 6 Enter the username and password assigned to your user name on the My Book Live If no user name has been assigned enter everyone as the username and any password e g 1234 Click the OK button 7 Follow the remaining instructions as prompted by the wizard Windows 7 Backup 1 Click gt Control Panel gt System and Security 2 Click Backup and Restore 3 Click the Set up Backup button and follow the steps in the wizard 4 When prompted to select where you want to save your backup click Save on a network 5 Click the Browse button and select the My Book Live drive as the backup destination 6 Select a share where you want the backup to be created and click the OK button BACKING UP AND RETRIEVING YOUR COMPUTER FILES 38 MY BOOK LIVE USER MANUAL 7 Enter the username and password assigned to your user name on the My Book Live drive See page 75 8 Make sure the backup destination is correct and click the Next button 9 When prompted for the content you want to back up select Let Windows choose or select desired content and then click the Next button 10 On the Review your backup settings screen click the Save settings and run backup button Using Apple Time Machine Backing up The Apple Time Machine is a built in feature on Mac OS X Mountain Lion Lion Snow Leopard and Leopard computers that can back up eve
5. F alerttest1 0 Auto Update Created on TARGETNAS Updated 06 21 2011 04 43 08 PM Invalid safepoint operation Required Note Ifyou want to see the content of the safepoint stored on another device access the folder on the device where you stored it MANAGING SAFEPOINTS 89 Updating Safepoints You can update your Safepoints in two ways manually or automatically MY BOOK LIVE USER MANUAL 1 To update your safepoint manually go to the Manage section at the top of the page and click the update icon to the lower right of your safepoint vy Manage List SafepointS 5 17 Created on MYBOOKLIVE2T Updated 05 17 2011 03 52 10 PM D Safepoint6 5 17 Created on MYBOOKLIVE2T Updated 05 17 2011 04 05 03 PM lt gt Help 2 lo enable auto updates for your safepoint go to the Manage section select your safepoint and click the Auto Update Enable button in the right pane v Manage List Safepoint5_5 17 Created on MYBOOKLIVE2T Updated 05 18 2011 05 43 24 PM Safepoint6_5 17 Created on MYBOOKLIVE2T Updated 05 17 2011 04 05 03 PM 2 8 Safepoint Details Name Auto Update 3 If auto updates are already enabled you can edit the auto update settings on the details pane or disable the feature altogether You can set daily weekly or monthly updates to your safepoint if you choose to use this feature To have the process run in the background while y
6. My Book Live Personal Cloud Storage User Manual WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wdc com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support Email Support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at http register wdc com Accessing Online Support Visit our product support website at support wdc com and choose from the following topics e Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get warranty product replacement RMA RMA status and data recovery information e Knowledge Base Search by keyword phrase or answer ID e Installation Get online installation help for your WD product or software e WD Community Share your thoughts and connect with other WD users e Onlin
7. You can delete all users except the Administrator 1 A In the User List click the trash can icon fif to the right of the user s name In response to the confirmation message click the Delete button MANAGING USERS 78 MY BOOK LIVE USER MANUAL Managing Shares Viewing a List of Shares Creating a New Share Creating a New User Making a Share Public Deleting a Share Opening a Share A share is an area on the My Book Live drive for storing files Similar to a folder or directory Note In this manual we use the terms share and folder interchangeably A share can be public so that all users can access the contents or private to limit access to selected users The Shares option on the navigation panel displays a list of shares on the My Book Live and enables the Administrator to manage shares and user ACCESS Viewing a List of Shares On the navigation panel click Shares to display a list of shares on the My Book Live drive For each share name the usage type of media being shared served and remote access status display lf the share is private a lock icon 4 displays to the left This means that only users with special access rights may view or modify it The right panel contains links to online Help Share List Shares Public B3 ME 2 TE Ar a P 3 marr Gp hy Add new shares and grant users Tu vi n Meda Serving A access to the content you want to share eda Serving _ SmartWare B5 MS 278
8. MANAGING YOUR DRIVE WITH WD QUICK VIEW 44 MY BOOK LIVE USER MANUAL 3 Click the Software Downloads button to display the Downloads screen a oy Ol 2 DEJ wv Book uve Downloads Download software to maximize your personal coud expeneance anda manage your media and drive Sree jo t WD Setup Sottware fo WD QuickView ED YOU J4 in ee ce fe Diairanaigeneant toa ir p iry Ey Widi on pour mehari Checking states and configuring sailings ecu ed Doria ed ee Da Annee Lohian Amere In the WD Quick View box click Download Access your downloaded file and extract the contents of the zip file to your Mac Double click WD Quick View Setup file Follow the Quick View installer following the directions on the screen Accessing WD Quick View Shortcut Options Windows Ts 3 Right or left click the WD Quick View icon in the system tray to display a menu Move the pointer over or click to select your My Book Live drive and display a Submenu About WD Quick View Open MyBookLive MyBookLive gt Dashboard WD SmartWare Learning Center Map Exit Create Shortcut Shut Down Alerts Properties Figure 1 Windows WD Quick View menus Select the desired option MANAGING YOUR DRIVE WITH WD QUICK VIEW 45 MY BOOK LIVE USER MANUAL Mac OS X 1 Click the WD Quick View icon in the menu bar to display a menu 2 Move the pointer over the name of your My Book Live to displ
9. My Book Live connected to your home network The server is pre set So you can just transfer your multimedia content to the Public share on your My Book Live and you are ready to stream and view content on your home entertainment center game consoles for example Xbox 360 or PlayStation 3 WD TV Live HD media player or DLNA 1 5 Digital Media Adapters and other PCs on your home network Visit htto www twonkymedia com for further information on TwonkyMedia To enable TwonkyMedia to stream content from your My Book Live drive to your media server s 1 On the Navigation panel of the My Book Live dashboard click Settings and then click the Media tab 2 Click Twonky to open the section 3 Select the Enable check box for Twonky Service enabled by default 4 To view a table listing your media players receivers click the down arrow to expand the Twonky Service section v Twonky TWONKY MEDIA Twonky Media stream s your music photos and videos to any com patible device anywhere in your home Lern more Enable i Description MAC Address IP Address 5 To block a media player from receiving the data stream for example for parental control in the Media Players list select the check box beside the row for that media player Clear the check box if you do not want to block the player When you change a setting the drive automatically saves your change APPENDIX 132 MY BOOK LIVE USER MANUAL To scan for new media
10. Temperature Limited support High performance 100 1000 Gigabit Ethernet connection WD 3 5 inch SATA hard drive CIFS SMB NFS FTP AFP Gigabit Ethernet RJ 45 port Windows 8 Windows 7 Windows Vista Windows XP Mac OS X Mountain Lion Mac OS X Lion Mac OS X Snow Leopard Mac OS X Leopard Length 54 9 in 139 45 mm Width 1 97 in 50 mm Height 6 5 in 164 0 mm Weight 2 2 Ib 1 01 kg Input voltage 100V to 240V AC Input frequency 50 to 60 Hz Output voltage 12V DC 1 5A Power supply 18W Operating temperature 5 to 35 C 41 to 95 F Non operating temperature 20 to 65 C 4 to 149 F PRODUCT OVERVIEW 8 MY BOOK LIVE USER MANUAL Product View Reset button Multi color LED Activity LED Gigabit Ethernet port 12VDC Link LED o Kensington Security Slot Component Icon Description Gigabit Ethernet port Reset button C Restores settings such as the admin user name and password for the J device See Resetting the My Book Live on page 125 for more information Connects the device to a local network Connects the device to an AC adapter and the power outlet Kensington security slot For drive security the device is equipped with a security slot that supports a standard Kensington security cable Visit htto www kensington com for more information PRODUCT OVERVIEW 9 MY BOOK LIVE USER MANUAL Connecting the Drive and Getting St
11. To start automatic backups move the slider to ON To add a Time Machine drop down menu icon K to the menu bar at the top of the screen select the Show the Time Machine status in the menu bar check box This menu enables you to start a backup enter Time Machine to restore files or open the Time Machine Preferences screen Back Up Now Enter Time Machine Open Time Machine Preferences Time Machine begins backing up your files The first backup may take some time but subsequent backups are faster because Time Machine only backs up new or changed items A status bar displays the progress of the backup OOO Time Machine Backup Backing up 1 675 826 items 2 5 MB of 44 95 GB Time Machine backs up your computer every hour and keeps the following backup sets Every hour for 24 hours Every day for the past month Weekly until the My Book Live drive is full Note If a backup is interrupted for example if the computer goes into sleep mode or the My Book Live is disconnected it will resume automatically once the computer is available If you change the name of the My Book Live previously set Time Machine backups delay or fail To fix the problem resume backing up by re selecting the drive in the Time Machine Preferences screen BACKING UP AND RETRIEVING YOUR COMPUTER FILES 41 MY BOOK LIVE USER MANUAL To see information such as available capacity and the date and time of the oldest latest and next ba
12. Use one of the following methods to launch the dashboard IF you want to launch from THEN Dashboard Desktop icon e Double click the Dashboard icon on your Desktop Note The icon only displays on your desktop if you check Create Shortcut on the final screen of the online setup software wizard A browser or Windows Explorer 1 Use the name or IP address of your My Book Live as the address or URL wD mybooklive 2 Click Go WD Quick View icon 1 Left or right click the WD Quick View icon 2 Select your My Book Live and then Launch Dashboard Windows 8 1 Inthe Toolbar select the File Explorer icon 2 Inthe left panel select Network 3 Inthe right panel Locate your My Book Live drive under Storage 4 Double click the drive or right click and select View device webpage from the resulting menu Windows 7 Vista 1 Click gt Computer 2 Inthe left panel select Network In the right panel Locate your My Book Live drive under Storage 4 Double click the drive or right click and select View device webpage from the resulting menu Click Start gt My Network Places Locate your My Book Live drive Windows XP oS Double click the drive or right click and select Invoke My Book Live Setup application e Select Dashboard on Setup Wizard final page USING THE MY BOOK LIVE DASHBOARD 54 MY BOOK LIVE USER MANUAL IF you want to launch from THEN Mac OS X 1 Click the Safari ico
13. collections of data in LAN servers LED Light emitting Diode An electronic device that lights up when electricity is passed through tt Media Server Device that stores and shares media files digital audio digital video and digital photos Media Storage Device that stores media files digital audio digital video and digital photos Multi user A system in information technology that enables more than one user to access data at the same time NAS Network Attached Storage Hard disk storage that is set up with its own network address rather than being attached to the computer that is serving network workstation users Network Computer A computer that communicates with a central data storage facility such as a server or RAID system NFS Network File System A network file system protocol that allows a user on a client computer to access files over a network as easily as if the network devices were attached to its local disks Normally associated with UNIX systems See also Protocol NTP Network Time Protocol A protocol for synchronizing the clocks of computers and equipment over a network See also Protocol Operating System Software that allows users and programs installed on your system to communicate with computer hardware such as a hard drive Online Learning Center WD s Online Learning Center provides the latest information instructions and software to help users get the most out of their
14. the Public Shared Pictures directory on the My Book Live for uploaded photos Similarly the app creates a sub folder with the mobile device name in the Public Shared Videos directory for uploaded videos For more features and instructions for using WD Photos see its online Guide Me page and Quick Tips and go to hitto wdphotos wdc com Enabling Remote Access Use the Remote Access page of the My Book Live dashboard to enable you and other authorized users to access your files on the go 1 On the navigation panel click Settings 2 Click the Remote Access tab The Configure section of the Remote Access page displays v Configure Configure settings for remobe access to your My Book Live Remote Access J Enable Oo Connection Status Ready o Connection Options Automatic Ed o BA rn oo Mobile Access La m Ea Web Access Advanced 3 Enable or disable remote access and check the connectivity status of your My Book Live Accessing Your My Book Live Remotely 96 MY BOOK LIVE USER MANUAL The possible connectivity states include Disabled User has not selected the Enable Remote Access check box Ready User has not added a mobile device or has not registered for a web access account yet Retrieving Information Retrieving remote access connectivity status Failed My Book Live could not establish a remote access connection with the mobile device or web access account Connecting
15. Backup 3 On the Backup screen IF you want to back up on the internal hard drive All of the categories of files Selected categories of files All of the files and folders Selected files or folders MY BOOK LIVE USER MANUAL Help My Book Live My BookLive Public 1 8 TB Total 1 4 T Free Sal Ec THEN Proceed to step 4 on page 27 Skip to step 5 on page 28 Skip to step 8 on page 29 Skip to step 9 on page 29 4 To back up all of the categories of files on the My Book Live a Verify that the backup mode is category and that Ready to perform category backup appears at the upper left corner of the Backup dialog lf the backup mode is file and Ready to perform file backup appears there then click the Switch to File Backup button and OK at the Switching Backup Plan prompt BACKING UP AND RETRIEVING YOUR COMPUTER FILES 27 MY BOOK LIVE USER MANUAL b Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected A riral ir is TAFE Fh ADDY Changes c As required select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live drive d Click Start Backup to begin backing up all categories of files and skip to step 10 on page 30 5 lo back up selected categories of files a Verify that the backup mode is and that Rea
16. File History is On f File History is Off click the Turn On button 7 Inthe right panel select Select Drive File History will detect your My Book Live device and list it in the Select a File History drive list BACKING UP AND RETRIEVING YOUR COMPUTER FILES 37 MY BOOK LIVE USER MANUAL 8 Select your device then click OK File History will automatically begin backing up your data To begin your backup immediately click Run now Using Windows 7 Windows Vista Backup If you choose not to use WD SmartWare software for backing up files to the My Book Live you can use Windows Backup or Apple Time Machine as an alternative Windows Backup The Windows Backup features of Windows Vista Business Ultimate Home Premium and Enterprise and Windows 7 Professional and Ultimate versions enable you to back up media files documents email and other personal files to your My Book Live drive If you lose files or your system crashes you can easily restore the files to your PC For more information on Windows Backup consult Microsoft s documentation Windows Vista Backup 1 Click and then Control Panel f a Found New Hardware screen displays click the Cancel button 2 Click Control Panel gt System Maintenance gt Backup your computer and follow the steps in the wizard 3 When prompted to select where you want to save your backup click On a network 4 Click the Browse button and select the My Book Live drive
17. Mac as it s appeared in the past i Show Time Machine status in menu bar 1 E Click the lock to prevent further changes 3 Click Select Disk and select the My Book Live drive where you want the backups stored Time Machine WINDOWSPE A TimeMachine Set Up Other Time Capsule i Tim Crypl Dachup ose OFF l Do Not Back Up Cancel Use Backup Disk Show Time Machine status in menu bar 1 il rr Click the lock to prevent further changes 4 Click Use Backup Disk A screen prompts for your user name and password 5 Select Guest default setting and click Connect Enter your name and password for the server MyBookLive so that Time Machine can access it Connect as Guest J Registered User Cancel Connect BACKING UP AND RETRIEVING YOUR COMPUTER FILES 40 6 MY BOOK LIVE USER MANUAL The Preferences screen returns anc Time Machine gt show all Name TimeMachine N MyBookLive A Available 817 26 GB of 941 89 GB Oldest Backup June 28 2010 Select Disk Latest Backup July 23 2010 Options Making backup disk available Time Machine Time Machine keeps Hourly backups for the past 24 hours e Daily backups for the past month e Weekly backups for all previous months Me The oldest backups are deleted when your disk becomes full iv Show Time Machine status in the menu bar id Click the lock to prevent further changes
18. Shared musie te Shared Eicken ae Shared Deo Pad gt Shared Pi Vacation Rome Forum jpg j Church jpg City by the Bay jpg j Coliseum pg Elttel Towerjpg 5 5 Impressive church jpg o Kurfurstendamm ipg l 2 Pantheon Dome jpg Rome Forum pg Note If you have problems installing WD 2go visit htto vwebsupport wdc com rn wd2go asp For more features and instructions see the app s online Guide Me page FAQs and tips or go to http wd2go wdc com Accessing Your My Book Live Remotely 104 MY BOOK LIVE USER MANUAL Setting Up Web Access Through WD 2go WD 2go gives you access to all the files in your personal cloud no matter where you are as long as you have access to the Internet from your computer WD 2go is not supported by Mac Leopard OS X 10 5 x Registering a Web Access Account Create view and manage your web access accounts from the Web Access section of the Remote Access page To register a web access account 1 To enable Web Access make sure that the Enable Remote Access check box is checked in the Configure section of the Remote Access Page The Connectivity Status must be Ready or Connected 2 Navigate to the Web Access section of the Remote Access page v Web Access Account List Remote Access to Tour Personal Cloud Enabling Web Access Accessing Your My Book Live Remotely 105 MY BOOK LIVE USER MANUAL 3 Click the Register button to display the Register
19. a personal cloud A personal cloud provides you with the peace of mind knowing that all your digital content is secure at home and under your control Unlike public clouds a personal cloud allows you to keep all your content in one safe place on your home network Share files stream media and access your content anywhere No monthly fee No mysterious location of your data Keep your videos music photos and files safe at home and always with you Get to your content from anywhere with WD 2go web access If you can access the Internet from a computer you can securely access your media and files anywhere in the world at httos www wd2go com WD 2go web access provides fee free remote access to your My Book Live personal cloud storage Once you log in WD 2go mounts My Book Live to your computer like a local drive and provides access to your remote folders from any Mac or PC Seamlessly open save as and attach files to emails from this virtual drive Mobilize your media with WD 2go mobile apps The WD 2go and WD Photos mobile apps bring your photos and files to your fingertips on your iPad iPhone Blackberry and Android smartphone or tablet WD s apps for your mobile devices WD 2go mobile app Access your files music and photos with your mobile device Open and view presentations and documents stream media and show off photos stored on your My Book Live personal cloud storage WD Photos mobile app l
20. date of last update of the My Book Live firmware display Important Wait for the My Book Live drive to finish powering up approximately three minutes before configuring the drive You will know it is ready when the LED stops flashing and turns solid green normal or blue Standby Check for Update To manually check for new firmware availability and to optionally install new firmware 1 Click the Check for Update button The Checking message displays If an update is found click OK 2 If desired click the Install amp Reboot button A progress bar displays When the process is complete the network drive reboots CONFIGURING BASIC SETTINGS 62 MY BOOK LIVE USER MANUAL Update from File To update the firmware manually 1 Contact WD Tech Support htto support wdc com for information on new firmware availability 2 If anew firmware file is provided save the file to a Desktop location on your computer 3 Click the Update from file button 4 Select the file saved on your hard drive and click the Open button A message prompts for confirmation that you want to update now Click OK 5 An Installing Update progress bar displays and when installation is complete the drive reboots Auto Update To automatically check for and update the firmware 1 For Auto Update select the Enabled check box 2 From the drop down lists specify the frequency and time at which the drive should look for an update
21. factory defaults 69 Retrieve folder 36 Retrieving backups 31 RoHS 130 S Safely shutting down 127 Safepoint creating 85 for backing up My Book Live 85 managing 93 recovering 91 updating 90 Safety compliance 129 instructions 1 Service obtaining 130 Setting up mobile access 97 web access 105 Share creating 80 creating a new user for 81 deleting 82 managing 79 opening 83 opening with WD SmartWare 47 user name and password 76 Sharing files remotely 111 Shortcut to a public share 49 Shutting down safely troubleshooting 127 using dashboard 69 using the WD Quick View icon 50 Software settings 36 Software GPL 131 Specifications 8 Starting a Backup 42 Streaming DNLA 73 iTunes settings 73 media in iTunes 123 videos photos and music 112 System requirements 7 System settings 60 T Time Machine backing up 39 quotas 65 setting up 39 Troubleshooting cannot detect my drive 127 cannot play media through digital me dia adapter 127 checklist 125 failed router 126 front panel light is red 126 LEDs don t light up 126 manually mapping the drive letter 126 resetting the system 125 upgrading from 3 0 to 3 5 firmware 128 TwonkyMedia 132 U Underwriters Laboratories Inc UL 129 Uninstalling WD Quick View 53 Updating My Book Live 62 Upgrading My Book Live 3 0 firmware 128 User creating 75 creating private share for 77 password 78 settings 74 Users viewing 74 W Warning deleting a share 82 do not mov
22. on the WD website and If one is available to automatically install it and reboot 3 Click the Save button Alert amp Event Notifications The Alert amp Event Notification section of the page enables you to add or delete email addresses of up to five users who will receive notifications The notification may concern system conditions such as over temperature or hard drive volume and network status These alerts help the Administrator manage and detect events or errors v Alert amp Event Notifications Email Notification Email Address To add or delete an email address 1 Select the Enable check box 2 Enter the email address of a recipient and click the Add link 3 Click the Save and Send Test email button CONFIGURING BASIC SETTINGS 63 MY BOOK LIVE USER MANUAL The following message displays Send Test email a Test email sent If you did not receive the test email please ensure you entered an accurate email address 4 Click Close 5 To delete an email address click the Remove link to its right v Alert amp Event Notifications Email Notification Energy Saver If the Hard Disk Sleep function is enabled the hard drive goes into standby mode to save power after a designated period of inactivity Hard Disk Sleep is enabled by default v Energy Saver Hard Disk Sleep To enable Hard Disk Sleep 1 Select the Enable check box next to Hard Disk Sleep 2 Click the Save butt
23. on the bottom is the Link LED Appearance State Description Link down Link Cable or drive is not plugged in or other end of link is not operational Link up 100 Mbps Link Yellow Cable is plugged in and both ends of the link have successfully established communications Network negotiated at 100 Mbps CONNECTING THE DRIVE AND GETTING STARTED 12 MY BOOK LIVE USER MANUAL Appearance State Description LED Link up 1000 Mbps Link Green Cable is plugged in and both ends of the link have successfully established communications Network negotiated at 1000 Mbps Link idle Activity Active communication is not in progress Link busy Activity Green Blinks Active communication Is in progress Connecting the Drive to Your Network 1 Select Getting Started Wim My Book Live My Book Live Personal Cloud Storage Getting started is easy we ll guide you through setup 0 you can Start using your personal cloud in just a few minules Get Started 2 Following the step on your screen or outlined in Physically Connecting the Drive on page 11 connect your My Book Live device to your home or small office network Note Remove the sticker from the back of the unit prior to connecting your device CONNECTING THE DRIVE AND GETTING STARTED 13 MY BOOK LIVE USER MANUAL 3 When the LED on your device turns a solid green click Next on your computer screen The software will discover your device
24. on the speed To have the process run in the background click the Run in Background button A link to the progress bar displays below Let Us Help You in the navigation panel Let us help you Register Your Device Taea 4 P Thr n m m IMPONA DOPOD MEWS Ang Creating safepoint 15 Clicking the progress bar link in the status area displays detailed information about the operation such as the files being copied and the extent completed A Safepoint successfully created message displays when they process is complete If you want to delay the creation of the safepoint click the Create Later button and enter a date and time you would like the safepoint to be created You may choose to enable auto updates as well Auto updates helo keep your safepoint up to date with the content on your My Book Live by copying changes since the last update Create a safepoint Name Safepoint3 i Create on l at K i o Auto Update Enable Required Cance l Important Changes made while safepoint operations are in progress are not guaranteed to be backed up immediately MANAGING SAFEPOINTS 88 MY BOOK LIVE USER MANUAL 8 If the creation process was not successful or was interrupted the Manage section top of page displays the appropriate status Clicking the safepoint s retry icon resumes the operation Safepoint Details longname iiaae Created on TARGETNAS Updated Thu 23 Jun 2011 05 45 40 PM
25. personal cloud storage Partition A logical division on a hard drive that the operating system treats as a separate hard drive Each partition is assigned a unique drive letter Port Hardware A specialized outlet on a device for connecting to other devices using a cable or a plug Ethernet ports power ports and USB ports are examples Protocol A convention of data transmission that defines timing control format and data representation RAM Random Access Memory Memory that allows any storage location to be accessed randomly as opposed to sequential access devices such as tape drives GLOSSARY 135 MY BOOK LIVE USER MANUAL ROM Read Only Memory An integrated circuit memory chip containing programs and data that the computer or host can read but cannot modify A computer can read instructions from ROM but cannot store data in ROM Share An area similar to a folder or directory set up to organize files and access them on your network Shares can be Public shared with everyone on your network or Private shared with only selected users on your network SMB Server Message Block File sharing protocol for Windows platform that allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol See also Protocol SMTP Simple Mail Transfer Protocol Standard for transferring email across the Internet See also Protocol Streaming Media Media such as audio vid
26. to create a custom backup plan and update the content gauge for your My Book Live drive Clicking Revert clears all of the check boxes and redisplays the initial default configuration f Click Start Backup to begin backing up the selected files or folders and proceed to step 10 on page 30 During the backup A progress bar and message indicate the amount of data that has been backed up For a category backup the blue background in the content gauge for your computer s internal hard drive changes to yellow amber for all of the files that have not yet been backed up The gray background for categories or files in the content gauge for your My Book Live drive changes to blue as the backup completes You can continue to set up your drive or perform any other functions because the WD SmartWare software backs up your files in the background The Start Backup toggle button changes to Stop Backup for stopping the backup Appearance of a backup successfully finished message means that the backup completed normally lf any files could not be backed up the WD SmartWare software displays a Caution message indicating the number of files involved BACKING UP AND RETRIEVING YOUR COMPUTER FILES 30 MY BOOK LIVE USER MANUAL View link that you can click to see a list of the files and the reasons they were not backed up some applications and running processes can keep files from being backed up If you cannot determine wh
27. you do not want this media available place the media in a separate share then turn off the DLNA indexing for that share See Creating a New Share on page 80 Adding Media Content to the Folders 1 Open Windows Explorer or Mac Finder File Edit View Favorites Tools Help Bak J St P Search Key Folders Hak Address Ea UA Folders x Name B Desktop E i My Documents Shared Pictures rt My Computer Software S Local Disk C aia Videos Shared Music ci CD Drive E S Docserv on wdscfs01 G S Home on EMC SNAS T5 6 45 5 wdscdm01 H S InstallGuides on wdscwtats02 deFault main Marketing WorkarealDefault TechPubs documents Q a Pr on wdcrux Permanent 5 Public on My Book Live Network Storage MyBookLive U 4 Audio CD D 2 Copy your music files to the Shared Music folder 3 Follow the same process to place your videos and pictures into their respective Pictures and Video folders PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 116 MY BOOK LIVE USER MANUAL Accessing My Book Live from Media Players Now that you have copied your files to their corresponding folders you can use a variety of media players to stream media The following types are discussed in this section Windows Media Player 12 comes with Windows 7 on page 117 WD TV Live Live Plus HD Media Players on page 119 Xbox 360 on page 121 PlayStation 3 on page
28. 0 sees 47 Exiting WD SmartWare Safely Windows only 005 47 JASNI ale San a are rku nene eee Gare anaes 8 ee ee ee at 47 Launching the My Book Live Dashboard 02005 48 MY BOOK LIVE TABLE OF CONTENTS iii USER MANUAL Mapping the Drive Windows Only 2 0 00000 eee ee eee 48 Creating a Shortcut to the Public Share Windows only 49 Viewing Drive Properties us ice ennai anata 4 whan eas aera bd 49 Safely Shutting DOWN sasaaa aaea oat ee Aco do ease 50 MONIMOMNAGAICIIS ai iaeiei et hook daca ane a dak ded ee a i 51 Uninstalling the WD Quick View ICON anaana aaa 53 6 Using the My Book Live Dashboard 54 Launching the My Book Live Dashboard 00008 54 Starting the My Book Live Dashboard 0 000 e eae 55 Understanding Dashboard Components n aaa aaaea 56 Obtaining Customer Support saasa ea a eka cued eaewats 57 Whar Can DO NOW crara a A T A AA 59 7 Configuring Basic Settings 0 000 60 SVE DCMI OSs aka a aa Sage ete Oo as wel A Ae 60 INGIWONK OCIMO Sres a ma E aE a a bbe A AA 66 Utilities Settings 623 44 4 beh Sef OES baee See eG ede See 68 Remote Access Settings nnana naaa Ese wht atid bate eS 2 12 Media Server SettingS 0 0 cee eee ee ees 13 8 Managing Users asnnnnnnnnnnnsnnnnnnnn 74 WIC IGM OS sarrera a anys a e Bat ea 14 CREOUNG AUSE enr sities Bik ba ae bee Sie wn ee Pe ee he eee 15 Creating a Private
29. 122 Other media players on page 122 BluRay Players Network Connected TVs Digital Picture Frames Network Music Player DLNA Devices on page 122 Windows Media Player 11 12 Windows Vista Windows 7 Note Please go to the Microsoft Media Player support site for more information on using and updating your media player To stream media using Windows Media Player 11 or 12 Library 1 Click Control Panel gt Network and Sharing Center 2 Click Customize JG ine Control Panel Network and Sharing Center File Edit View Tools Help Network and Sharing Center A a E i T i CAE WPSIL PC Unidentified network This computer LS Unidentified network Public network Aqcer Local onby Connection Local Area Connection BL Sharing and Discovery Network discovery a On File sharing On Public folder sharing On password required Printer shanng Off ino printers installed Password protected sharing G On Kiedis sharing OF Showy me all thee files and folders am sharing Show me all the tharad network folders on tha computer PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 117 MY BOOK LIVE USER MANUAL 3 Select Private and then click Next Set Network Locatic Network name Public Discovery of the use of th Location type Network Icon Menge or 4 Launch Windows Media Player Player Customize network s
30. 2go apps and web site This user manual provides step by step installation instructions and other important information regarding your WD product Translated versions and updates to this user manual can be downloaded from http oroducts wdc com updates For more information and news about this product visit our website at http www wdc com Features Your media and files on your own personal cloud Create your own personal cloud without the monthly fees and mysterious location of your data Store your media and files on the drive and access them securely over the Internet Or use WD s mobile apps for easy access with your tablet or smartphone It s like having up to 3 TB terabytes of extra storage for your mobile device Now streaming to your HDTV Watch your daughter s birthday party video or show off your vacation slideshow on your TV The built in media server streams music photos and movies to any DLNA certified multimedia device such as a WD TV Live network media player Blu ray Disc player Xbox 360 PlayStation 3 and connected TV DLNA 1 5 amp UPnP certified Shared storage for all your computers Now you can store your entire family s movies music photos and important files in one place for everyone in the home to share Just plug the drive into your wireless router So you can store and access files with any PC or Mac in your home Automatic wireless backup for all your computers Protect your preciou
31. 7 DLNA devices 122 DLNA enabling 112 Drive components 9 configurations 71 usage 61 E Email address adding 63 deleting 63 Enabling remote access 96 Energy Saver 64 disabling Hard Disk sleep 64 enabling Hard Disk sleep 64 Environmental compliance China 130 Events list 56 F Failed router troubleshooting 126 FCC Class B information 129 Features 3 File History 37 File types for WD SmartWare backup 25 FTP setting 67 G Getting Started with Online Setup Software 10 GNU general public license 131 GPL software 131 H Hard Disk Sleep disabling 64 enabling 64 How do I 21 59 I ICES NMB 003 compliance 129 Installing WD 2go mobile app 102 WD Photos 100 WD SmartWare software 23 iTunes media types supported 123 overview 123 setting up 114 storing media content 115 streaming audio 123 K KCC Notice Korea 130 L LAN configuration 66 Launching My Book Live Dashboard 18 48 WD SmartWare 24 LEDs checking the front panel 12 137 Local Network requirements 7 Log files 58 M Mac Apple Time Machine 39 finding and setting up drive 20 opening a public share 19 Mail files 25 Managing shares 79 users 4 using Quick View 44 Mapping using WD Quick View 48 Media players accessing My Book Live 117 general setup steps 122 Media servers media types 115 overview 112 settings 73 112 Media storage 116 Mobile access adding a connection 97 setting up 97 Mobile apps 94 installing WD 2go 102 installin
32. About Shares s Creating Shares Deleting Shares L TimeMachineBackup MANAGING SHARES 79 MY BOOK LIVE USER MANUAL Click a share to display share detail and user access information in the right panel Create New User User Name Rocket Full Name Rocket Dog Password eecseeees Confirm Password esssessses Create private share for this user Required Creating a New Share You can create a share and designate it as public or private For example if the share contains financial information you may want to deny access to your children Or if there are photos you would like a friend to see but not change or delete you would assign read only access to that user 1 Click the Create New Share button above the Share Access list to display Create New Share Shares Share Name Description Media Serving AD User Access Private Public Required MANAGING SHARES 80 MY BOOK LIVE USER MANUAL 2 Complete all required settings indicated by red asterisk and any optional settings as follows Share Name Assign a name to the share Share Description Enter a brief description of the share to remind yourself of what it contains Media Serving From the drop down list select On to enable media serving for all media types photo music and video Select Off to turn off media serving User Access Select Public if you want all users to have access to this share or se
33. Backup on page 38 or Apple Time Machine see Using Apple Time Machine on page 39 Using Windows 8 Opening the Public Network As an alternative to using the online software setup open the drive as follows 1 a Physically connect the drive to your network see Physically Connecting the Drive on page 11 On the Toolbar click File Explorer sa Click Network gt MYBOOKLIVEDUO and locate the drive s Public folder Double click the Public folder to display the Shared Music Shared Pictures Shared Videos and Software subfolders You can now drag and drop files into the shared media folders using Windows Explorer CONNECTING THE DRIVE AND GETTING STARTED 17 MY BOOK LIVE USER MANUAL Using Windows 7 Vista Opening the Public Folder As an alternative to using the online setup software open the drive as follows 1 2 3 4 Physically connect the drive to your network see page 11 Click gt Computer gt Network gt MYBOOKLIVE and locate the drive s Public folder Double click the Public folder to display the Shared Music Shared Pictures Shared Videos and Software subfolders You can now drag and drop files into the shared media folders using Windows Explorer 1 a inj l Network MYBOOKLIVE Public File Edt View Tools Help Organize Burn New folder Marre do Shared Pictures d Shared Videos d Software Map the My Book Live Public folder for quick access in the futu
34. C man Original File Location G Navigate through the folder structure to find the files you want Click the appropriate file category button to list the files by category Pictures Music Movies Documents Other Mail Select the View icon to list individual files Type all or part of the file name in the search box to locate the file and press Enter to start the search To eliminate the search filter delete all of the text in the search box and press Enter Select the check box for the file that you want to retrieve BACKING UP AND RETRIEVING YOUR COMPUTER FILES 33 MY BOOK LIVE USER MANUAL 6 Click the Start Retrieving button 7 During the retrieve The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location A Cancel Retrieving button is available for you to stop the retrieve A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means the file you selected for the retrieve was not copied to the specified retrieve location In this case either a Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved or a Destination is full mess
35. EU KO UK CH AU NZ s US JA TW EU KO UK For information on additional accessories for this product visit www shopwd com or www wdstore com Canada www Shopwd ca or www wdstore ca Europe www shopwad eu or www wastore eu Knowledge Base Answer ID 1048 All others Contact WD Technical Support in your region For a list of Technical Support contacts visit htto support wdc com and see PRODUCT OVERVIEW 6 MY BOOK LIVE USER MANUAL System Requirements Operating System Windows Mac OS X e Windows 8 e Mountain Lion e Windows 7 e Lion e Windows Vista e Snow Leopard e Windows XP 82 bit SP3 or later e Leopard Note For Windows OS you will For Lion and Mountain Lion you will need to install the need to install Java runtime Java runtime client For additional information visit alent http support apple com kb dl1421 Leopard Mac OS 10 5 is only supported when running on an Intel processor Note Compatibility may vary depending on your computer s hardware configuration and operating system For highest performance and reliability install the latest updates and service pack SP For Windows go to the Start or menu and select Windows Update For a Mac go to the Apple menu and select Software Update Web Browsers e Internet Explorer 8 0 or higher on supported Windows computers e Safari 4 0 or higher on supported Mac computers e Firefox 12 and later on supported Wi
36. Forum amp jpg B Rome Pantheon pg ca Steps jpg Note If you have problems installing WD Photos please visit htto websupport wdc com m wadphotos asp For more features and instructions see the app s online Guide Me page and tips and go to htto wdphotos wdc com Installing the WD 2go Mobile App 1 Download the WD 2go app from the Apple App Store or Android Market and install it on your mobile device 2 Launch the WD 2go app to display the Welcome screen Welcome Cc WD Connect Now D emo D rve 3 Tap Connect Now Accessing Your My Book Live Remotely 102 MY BOOK LIVE USER MANUAL 4 Tao EJS ee E Welcome WD gt Dropbox 5 Under Found in Network tap the next to MyBookLive lf your device is not listed Under Add Manually tap the next to WD Device Enter the activation code you generated on your My Book Live s dashboard see Adding a Mobile Device Connection on page 97 and tap the Activate button Codes are valid for 48 hours from the time of request and can be used one time only Cancel Urade 4559 4022 6 Click Done 7 Tap your My Book Live drive to display its share s iPad Devices wv Shares tq Public C SmartWare E gt TimeMachineBackup 2 Astro Share Accessing Your My Book Live Remotely 103 MY BOOK LIVE USER MANUAL 8 Tap a share to display tts files iPad gt Shares Public gt Shared Documents 3
37. IVE USER MANUAL Uninstalling the WD Quick View Icon Windows On Windows XP click Start gt Control Panel gt Add or Remove Programs and uninstall WWD Drive Manager On Windows Vista Windows 7 click gt Control Panel gt Programs and Features and uninstall WD Smartware The System Tray no long contains the WD Quick View icon For more information on uninstalling QD Quick View see Knowledge Base Answer ID 5378 Mac OS X 1 On the desktop click Finder then select Applications from the Favorites area 2 Inthe Applications list on the right of the screen double click WD Quick View Uninstaller 3 Click Continue A login window displays your Mac user name 4 Enter your Mac password and click OK The menu bar no longer contains the WD Quick View icon D MANAGING YOUR DRIVE WITH WD QUICK VIEW 53 MY BOOK LIVE USER MANUAL Using the My Book Live Dashboard Launching the My Book Live Dashboard Starting the My Book Live Dashboard Understanding Dashboard Components Obtaining Customer Support What Can Do Now Use the My Book Live dashboard to configure settings to manage the My Book Live as you prefer For example you can set up user accounts and restrict access to the files on your My Book Live drive set up folders for storing files and customize the drive to suit your needs This chapter introduces you to the My Book Live dashboard and gets you started Launching the My Book Live Dashboard
38. LUG THE POWER as this could corrupt the firmware in the drive and cause data loss If the LED is any other color wait for it to turn green If it does not turn green please consult Checking the Front Panel LED on page 12 How do I upgrade from My Book Live 3 0 firmware to My Book Live 3 5 firmware For instructions search the Knowledge Base at htto support wdc com for Knowledge Base Answer 6742 TROUBLESHOOTING 128 MY BOOK LIVE USER MANUAL Regulatory and Warranty Information Regulatory Compliance Obtaining Service Limited Warranty Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 av
39. MY BOOK LIVE USER MANUAL 2 Complete all required settings indicated by red asterisk and any optional settings as follows Share Name Assign a name to the share that clearly indicates the type of files it will contain Share Description Enter a brief description of the content in the share User Access Select Private to limit the user s access to the share Media Serving From the drop down list select All for music photos and video or None excludes all media 3 Click the Save button The new share displays in the Share Access panel with the Private amp indicator displaying Full access is automatically granted to the user Changing a User s Password When viewing details about a user the Administrator can change the user s password no password is the default setting 1 2A 4 select the user to display user details in the right column Click the Update Password button to display the following Update Owner Password Enter the same password in both Password and Confirm Password otherwise select the No Password check box Click the Save button Editing User Settings 1 To make changes to a user s profile select the user in the User List The User Details and Share Access panels display Modify the required and optional settings as desired To update the user s access to shares make the necessary changes in the Share Access panel Click the Save button Deleting a User
40. New Account panel v Web Access Select User admin Register New Account Help nr Access your files from aPC or a Mac anywhere anytime Your name o Alma Smith Remote Access to Your Personal Cloud Enter Email Address alma Pabc com Enabling Web Access Registering a Web Access Account I ti gt z nstructions Using WD 2g0 to Access Your Cloud i Register z email address from your wo Advanced 4 Enter the email address of the user for whom you are registering an account and click the Submit button Note When you specify the device user for whom you are requesting the web access account the account retains that user s share access privileges For information on creating users see Creating a User on page 75 5 A Registration E Mail Sent message displays Click the Close button The user receives an email with further instructions 6 Click the Continue button to display your new account on the Account List v Web Access Account List Help rl almag abc com admin Access your files from a PC or a Mac anywhere anytime Remote Access to Your Personal Cloud Enabling Web Access Registering a Web Access Account Your Cloud Advanced Note Note If you need to resend the registration email click resend email icon To remove a users web access click the trash can icon to the right of the account name Accessing Your My Book Live Remo
41. OS amp MUSIC 122 MY BOOK LIVE USER MANUAL Accessing My Book Live Using iTunes iTunes Media Server Overview With the iTunes Media Server you or anyone connected to the My Book Live can use ITunes to play music files stored on it This service creates a virtual music library on the device and treats it as an iTunes repository making It possible to stream media files from the My Book Live to Windows or Mac computers running iTunes Media Types Supported The iTunes Media Server supports the following file types AAC ALAC MP3 PEAG Ogg Vorbis Musepack WMA WMV AIFF WAV MPEG 4 Music and video playlists Note The iTunes server scans any shares that have the Media Serving setting enabled including the Public share by default Storing Content You can drag and drop media files into the corresponding folders in the Public share e g music files into My Book Live s Public Music default folder Streaming Media in iTunes The iTunes Media Server is enabled by default in the dashboard See Media Server settings on page 73 for more information 1 Launch iTunes on your computer PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 123 MY BOOK LIVE USER MANUAL 2 Click MyBookLive under the Shared section of the left pane If you have copied music to the Public Shared Music folder or a video to Public Shared Videos and it is in a format supported by iTunes it should be lis
42. P Address 129 253 204 199 Status Ready Drive SMART Status Good Temperature Good Volume Status Good Free Space Good My Book Live Properties on Mac OS X Safely Shutting Down One of the recommended ways to safely shut down your My Book Live drive is to use the WD Note Important WARNING Quick View icon Another preferred method is to use the dashboard See Reboot Shutdown on page 69 If the unit does not shut down using either recommended method see How do I safely shut down the My Book Live on page 127 Before shutting down ensure that no files are being transferred to or from the device Check the LED on the front of the drive to make sure it is not blinking Blinking indicates that the unit is processing information for example backing up or transferring files Do not unplug the drive during shutdown MANAGING YOUR DRIVE WITH WD QUICK VIEW 50 MY BOOK LIVE USER MANUAL 1 Select Shut Down on the WD Quick View submenu to display the WD SmartWare Shut Down screen WD Quick View Shut Down MyBookLive MyBookLive You are about to shut down your network device Any backups or file activity will be interrupted 2 Enter the administrator s password or leave blank and then click the OK button The drive shuts down Monitoring Alerts Flashing Icon and Balloon Alert In both Windows and Mac systems the WD Quick View icon flashes to indicate the drive may be overheated
43. Preferences screen Set Prefere File History et Preferences lt lt ___ Select automation options Retrieve Folder _ v Automatically check for WD Smarnvyare software updates 2 select or clear the Automatically check for WD SmartWare software updates check box to enable or disable the Preferences option If selected WD SmartWare links you to the WD web page where the download is available Creating Drive Settings Click the Set Up Drive button to open WD Quick View Dashboard for details on how to manage your My Book Live drive settings See Using the My Book Live Dashboard on page 54 Using Windows 8 File History If you choose not to use WD SmartWare software for backing up files to the My Book Live device you can use File History File History File History automatically backs up media files documents email and other personal files to your My Book Live drive If you lose files or your system crashes you can easily restore the files to your PC For more information on Windows 8 File History consult Microsoft s documentation Windows 8 File History From the Start Menu click Desktop In the Toolbar click File Explorer Select Computer In the Ribbon top of page select Computer gt Open Control Panel Under System and Security select Save backup copies of your files with File History ae SY 6 Onthe File History screen ensure that
44. Select Short Test default setting or Full Test and then click the Run button A progress bar displays Messages indicate that the test is running and whether the drive passed or failed the test 2 Ifthe drive passed the test click the Close button to return to the Utilities page OR If the drive fails the test click the Customer Support button to get assistance CONFIGURING BASIC SETTINGS 68 MY BOOK LIVE USER MANUAL Factory Restore Note For information about using the Reset button to return the password and network mode to factory settings see Resetting the My Book Live on page 120 In this area of the Settings page the Administrator can choose a short factory restore or a full one The drive loses all information and the Administrator password returns to none Note A Quick Factory Restore formats the drive while a Full Factory Restore securely erases the drive v Factory Restore Restore Type Important You may want to export and save the drive s current configuration before restoring factory default settings so that you can import it afterwards Note that importing a configuration in this case does not restore shares or users If you want to restore the complete contents of a My Book Live including user settings backups and data use the safepoint feature described on page 85 To restore factory defaults 1 For Restore Type select Quick Factory Restore default setting or Full Fa
45. Share fora User 0 0 0 0 eee ee TT Changing a User s Password anasa aaa wu a ued base ale 78 Editing User SelM Serseri at bine ee Ea eee a ARE Rw es 19 Beleta USE wae eet dee oe Soe tere tae oe ioe Ser 19 9 Managing Shares 0 00 cence eee 80 Viewing a List Of ShareS n dhe eed sehen eee ERS eeres 80 Creating a New Share 1 ee ees 81 Creating a NEW USGI enana r Peak baw Dea ERER 82 Making a Share PUBIC s 2 y 2 d c ac a0B ace Sie wid oh ae BR SER nes Brees 83 Deleting a Share 44 oSdeda eee Gai eet ee Ge Se Se 83 Openinga S Nde 4 408 4 eck Boor Ei SRE aw aaa ee eae 84 10 Managing Safepoints 000 nee eee 86 Backing Up a My Book Live Drive With Safepoints 86 MY BOOK LIVE USER MANUAL TABLE OF CONTENTS iv 11 Accessing Your My Book Live Remotely 95 WD 2go The Pathway to Your Personal Cloud 95 Enabling Remote ACCESS 0 0 ee ees 97 Senn Up MODIC ACCESS 4h swt ar aea ee aw Wea et dee BD 98 Setting Up Web Access Through WD 2g0 0 20 00 eee 106 Accessing Your Personal Cloud 0 0 0 0 eee 108 12 Playing Streaming Videos Photos amp Music 112 Media Server OvervieW 1 0 aeaa ee ens 112 Media Server Settings 0 cee eee 112 Media Types SUPPONGO draers sektid ieie inae Sarees Vis Media Storage sear ae hig Bec eles eae neg aai Wh 30 te eld BE Ace wee RR hae Bok 116 Accessing My Book Live from Med
46. Shares You can use WD Quick View to open the drive s public share and any private shares to which you have access permission 1 Select Open on the WD Quick View submenu Windows Ihe shares display in Windows Explorer Orga nize Burn New folder Name Date modified dL Shared Music 11 22 2011 6 37 PM d Shared Pictures 11 22 2011 6 37 PN di Shared Videos 11 22 2011 6 37 PM d Software 11 22 2011 6 40 PM MANAGING YOUR DRIVE WITH WD QUICK VIEW 47 MY BOOK LIVE USER MANUAL Mac OS X The contents of the public share display in Finder a0 7 DEVICES 1 Macintosh HD P Shared Music Ei iDisk 0 Shared Pictures E Remata Dist gt E Shared Videos j gt D Software T SHARED EE MyBookLive Note To view all of the shares on the drive click the name of your My Book Live under Shared 2 Select the share you want to view Windows For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard see Creating a User on page 75 If you make the user name and password for the dashboard the same as those for logging into the computer no user name or password are required here Mac OS X For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard see Creating a User on page 75 For a public share if prompted for a user name and passwor
47. Si MY BOOK LIVE USER MANUAL In the Mobile Access section of the page click the Add Access button Mobile Access Mobile Devices Help Access your files on the go M to Your Personal Cl Ena Remote Access Adding a Mobile Access Connection Act e WD Photos Mobile Web Access Advanced From the drop down list select a user Listed users are those who have access rights to My Book Live shares See Creating a User on page 75 Note When you add access to a mobile device application such as WD Photos the specified userid retains its share access privileges Mobile Access Add Access Help Select User aw WSR ee o Access your hes on the go Steps Mobile Access to Your Personal Cl 1 Select a user from the drop down list and dick Get ma ACCES Code to generate an activation code 2 Install WD Photos and or WD 2go on your tablet Adding a Mobile Access Connection of monde device Activa the WD tos Mobile 3 Launcn app and tap Connect Now Select your product Activating the WD 290 Mobile App 5 Enter Actvaton Code 4 Click the Get Code button to automatically generate an activation code for the mobile device You must generate one code for each app you want to activate Accessing Your My Book Live Remotely 98 MY BOOK LIVE USER MANUAL Codes are valid for 48 hours from the time of request and can be used one time only v Mobile Access Add Access Enter this acti
48. Tunes store and make your mobile device the center of attention With the WD 2go mobile app you can Open and view the important files stored on your My Book Live from anywhere without copying them on your mobile device Show off your photos stored on your My Book Live drive Stream and enjoy music and video files stored on your My Book Live drive Note Video streaming performance is best over the LAN WAN streaming performance may be limited by upload speeds on your home Internet connection Share your presentations on your iPad in 1024 x 768 resolution WD 2go supports most major file tyoes such as Microsoft Word documents Microsoft Excel spreadsheets and PowerPoint presentations For more features and instructions on using the WD 2go mobile app see its online Guide Me page and FAQs or go to http wd2go wdc com Note WD 2go brings your data from the My Book Live to your tablet handset or other portable devices using Google Android or Apple iOS WD 2go provides a convenient file list of the My Book Live contents and then launches your favorite player or viewer for any files you wish to open For file tyoes your mobile device supports see the device s manual About WD Photos Mobile App Entertainment is happening all around you Now you can capture every moment of it and send it to your drive for access on any screen in your home Take a photo or video clio your smartphone or tablet and upload it directly to you
49. Wimp My Book Live Get powered up and connected Wilh the provided Elhemel cable connect your My Boor Live to your fowler With the provided AC power adapter connect your My Book Live to an electrical outlet When the LED on the front of the My Book Live becomes a steady green click Next 4 Select your My Book Live device then click Next Wm My Book Live Select your My Book Live MyBookLive 5 Continue following the instructions on the screen and outlined in Creating a Personal Cloud with WD 2Go and Registration on page 15 f your device is not detected continue to Connecting and Troubleshooting on page 15 CONNECTING THE DRIVE AND GETTING STARTED 14 MY BOOK LIVE USER MANUAL Connecting and Troubleshooting The Connect No My Book Live found screen displays when the setup software can not find the device on your system HD My Book Live al Connect No My Book Live found Make sure you have property connected the theme and power cables and tha LED is a steady green then WO Happi 1 Follow the steps on the screen to ensure that your device is Pugged into a working outlet Connected to your router Displaying a solid green light on the front 2 Select the Refresh button f the device still can not be found select WD Support for additional Suggestions or to contact WD Support Creating a Personal Cloud with WD 2Go and Registration WD 2go web access provid
50. age 75 4 Click the Save button Making a Share Public If you decide there is no reason to limit access to a private share convert it to a public share 1 Select the private share in the Shares list and select the Public option instead of the Private option in the Share Access section of the right panel 2 Click the Save button Deleting a Share 1 In the Share List click the trash can icon fit to the right of the share s name WARNING Deleting a share erases all files and folders on the share 2 In response to the confirmation message click the Delete button MANAGING SHARES 82 Opening a Share MY BOOK LIVE USER MANUAL You have several options for opening My Book Live s public share and the private shares to which you have access To open a private share you must Nave Auser name and password assigned to your user name Read only or full access to the share IF you want to open a THEN for share using WD Quick View in the Public and Private Shares system tray Windows 1 Left or right click the WD Quick View icon f to display the main menu _ 2 Click the arrow beside the drive s name and then click Open The shares display in Windows Explorer 3 For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard For a private share if the user s name and password are the same as for logging into the comp
51. age means that your computer does not have sufficient disk space to complete the retrieve Retrieving a Folder To retrieve a folder from your drive with all of the content within the folder which may include multiple categories right click the folder within the retrieve files section box and choose Select folder in all content categories Retrieving an Earlier Version of a File or Deleted Files In the retrieve files selection box check the Show deleted files check box and or the Show older files check box Now when selecting content to retrieve you can select individual files that were overwritten or deleted Likewise retrieving entire folders in this mode will retrieve older versions and deleted files as well Note You can only retrieve one version of a file per retrieve Retrieving All of Your Content On the Select content to retrieve screen choose the Retrieve All Files option which retrieves files across all categories and copies them to either their original locations or the Retrieved Contents folder During the retrieve The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location A Cancel Retrieving button is available for you to stop the retrieve A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means the file you selected for the retrieve was not copie
52. ailable from the US Government Printing Office Washington DC 20402 The provided Ethernet cable must be used between the unit and network connection to comply with FCC Part 15 Class B and EN 55022 Class B ICES NMB 003 Compliance Cet appareil de la classe B est conforme a la norme NMB 008 du Canada This device complies with Canadian ICES 003 Class B safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuve pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE Compliance for Europe Verified to comply with EN55022 for RF emission EN 55024 for Generic Immunity as applicable and EN 60950 for Safety REGULATORY AND WARRANTY INFORMATION 129 MY BOOK LIVE USER MANUAL GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 7Odb A or less per EN ISO 7779 Maschinenlarminformations Verordnung 3 GPSGYV Der h chste Schalldruckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert KC Notice Republic of Korea only Bw AAA 7 7 BA T 03 Sma 0 2 apy BEX oj Class B Device 1 Pleas
53. ake a photo or video clip with your mobile device and upload it directly to your drive You can also access all the photos stored on your personal cloud storage and show them off with your smartphone or tablet PRODUCT OVERVIEW 4 MY BOOK LIVE USER MANUAL About WD s Online Learning Center WD s Online Learning Center provides the latest information instructions and software to help users get the most out of their personal cloud storage This web based guide offers step by step help with setting up remote access backing up data monitoring drive status and more It s an interactive resource to walk users through installing and using their My Book Live The Online Learning Center allows you to Learn about your new personal cloud storage product Download the latest software for your product Find in depth interactive information on how to explore each of your product s features Update your product whenever new features become available Access an always available resource online without a manual or CD Package Contents My Book Live personal cloud storage network drive Ethernet cable AC adapter Quick Install Guide Downloadable installation software My Book Live Home network drive r a tl fe SI a noi Se ee ore N F k E F ee A Quick Install Guide AC adapter Ethernet cable PRODUCT OVERVIEW 5 MY BOOK LIVE USER MANUAL Global AC Adapter Configurations SSCL oe USJA TW
54. am photos music and videos to your home entertainment center and or other computers on your home network The Digital Living Network Alliance DLNA is a group of consumer electronics computing industry and mobile device companies that sets standards for product compatibility thus enabling users to share content in their home The DLNA Server searches for all the media stored in all shares on the My Book Live connected to your home network If you do not want DLNA to display specific media files place them in a private share that is set to disable media sharing The server is pre set So you can just transfer your multimedia content to the respective shared Public folders e g Photos Music Video on your My Book Live device and you are ready to stream and view content on your home entertainment center game consoles for example Xbox 360 PlayStation 3 or DLNA 1 5 Digital Media Adapters and media services such as ITunes For more information visit htto www dina org Media Server Settings The Media tab on the My Book Live dashboard enables you to define DLNA and iTunes media settings so that you can enjoy media in every room in your house Note DLNA and ITunes only work on your network DLNA Media Server DLNA streams your music photos and videos to compatible devices in your home Playing media on a compatible device is easy The DLNA server searches for all the media stored on the My Book Live device connected
55. arted Getting Started Using the Online Setup Software Getting Started Without the Online Setup Software Windows amp Mac OS What Can Do Now Its easy to set up the My Book Live device all you have to do is unpack your device download and run the quick setup software available at http www wd com setup then follow the instructions for connecting your device on the screen LEDs on the front and the back of the drive let you know whether the connections are functioning properly Note For information about safely shutting down and disconnecting the drive see Safely Shutting Down on page 50 or Reboot Shutdown on page 69 Getting Started Using the Online Setup Software The online setup software walks you through the steps necessary to easily connect your device to your home or small office network Use the following steps to download and run the online setup software discover the drive and get started using your device The online setup software is available from WD s Online Learning Center at http www wd com setup Downloading and Installing the Online Setup Software Before plugging in your My Book Live device use the following steps to download the software necessary to set up your device 1 Open a web browser For browser requirements see Web Browsers on page 7 2 Inthe address field type htto www wad com setup On the Welcome to the Learning Center screen select My Book Live 4 Select Go t
56. ates a new backup file which will not contain your previously saved information CONFIGURING BASIC SETTINGS 65 MY BOOK LIVE USER MANUAL Network Settings The Network tab displays the drive s MAC and IP addresses You can set network options such as network mode enable FTP protocol for secure file transfer and create a workgroup v LAN Configuration Internet Access MAC Address IP Address Network Mode Workgroup FTP LAN Configuration 1 View or modify the following LAN home or office network settings Internet Access The current status of Internet connectivity for network functions such as NTP firmware update checks and remote access connections MAC Address Uniquely Identifies the drive IP Address Identifies the current IP address Network Mode Select the method of assigning the drive s unique IP address e DHCP Client causes the My Book Live to obtain an IP address and associated settings automatically from the local DHCP server or e Static IP lets you set an IP address manually You will be prompted for IP Address Netmask Gateway and DNS Server If you don t know this information please check your router settings 2 Click the Save button CONFIGURING BASIC SETTINGS 66 MY BOOK LIVE USER MANUAL Workgroup A Workgroup is a name you assign to each member of a group of computers in a network environment The computers that have the same workgroup name can easily exchang
57. ator account to view user details create new users grant a user access to existing shares and create shares Viewing Users 1 On the navigation panel click Users to view a list of current users on the panel on the left and links that display online Help in a panel on the right DEEE s a admin About Users Creata User Assignang User Privileges Deleting Users MANAGING USERS 74 MY BOOK LIVE USER MANUAL 2 To view user details click the user name User Detail and Share Access display in a panel on the right User List User Detail User Name Full Name Password Update Password Oo Access zf Share Name Required Creating a User The Administrator can create users and limit what shares they can access Full access Allows the user to read write and delete files on the share x Read only access Restricts the user to only viewing files on the share MANAGING USERS 75 MY BOOK LIVE USER MANUAL 1 Click the Create New User button The Create New User panel slides down over the User List Create New User User Name Full Name About Users Password seaeeee Creating Users Confirm Password esecee Assigning User Privileges Deleting Users Allow access to existing shares User Access Share Name 2 Enter all required information indicated by red asterisk 3 If desired enter these optional settings Password Confirm If
58. ay a submenu D 4 Wed 1 39 About WD Quick View MyBookLive Open Dashboard Learning Center Shut Down Alerts Properties Figure 2 Mac OS X WD Quick View menus 3 Select the desired option Checking Drive Status Windows Move the pointer over the WD Quick View icon in the system tray to see the drive capacity used and drive temperature WD Quick View Drive Name Volumes Used Temperature RAID Status MyBookLive MyBookLive 1 OK n a A green dot beside the drive name means the drive is behaving normally A red dot beside the drive name means the drive is experiencing a problem such as an abnormally high temperature MANAGING YOUR DRIVE WITH WD QUICK VIEW 46 MY BOOK LIVE USER MANUAL Mac OS X Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display drive status below the submenu BO 4 Wed 1 39 About WD Quick View Open MyBookLive Dashboard Learning Center Shut Down Alerts Properties Launching WD SmartWare Windows only If WD SmartWare is installed select the WD SmartWare option on the WD Quick View menu to display the WD SmartWare home screen Exiting WD SmartWare Safely Windows only Select Exit WD SmartWare on the WD Quick View menu to close the application This option only appears if you are running WD SmartWare Opening
59. browser Import Export Current Configuration v Import Export Current Configuration Import cee i O Important Before doing a factory restore or a system update you may choose to save your drive s current configuration Later you can import a previously saved configuration if desired Keep in mind that importing a configuration after restoring factory defaults does not restore shares or users CONFIGURING BASIC SETTINGS 71 MY BOOK LIVE USER MANUAL To save the current configuration 1 In the Export section click the Save Config File button 2 Browse to the location where you want to save the file and click the Save button To replace the current configuration 1 In the Import section click the Choose File button and browse to locate the replacement file 2 Click the Import button and when the confirmation message displays click OK The My Book Live reboots Remote Access Settings The Remote Access page enables you and other users to access your files on the go You can access photos and files stored in the My Book Live using the WD Photos and WD 2go mobile apps and set up remote and secure web access to stored files by means of the WD2go com website v Configure Configure settings for remote access to your My Book Live Remote Access V Enable Q Connection Status Ready i Connection Options Automatic O Mobile Access Web Access Advanced For instructions on set
60. chine backups In fact if you try to connect to it you will get a Connection Failed message BACKING UP AND RETRIEVING YOUR COMPUTER FILES 43 MY BOOK LIVE USER MANUAL Managing Your Drive With WD Quick View Installing WD Quick View Mac OS Only Accessing WD Quick View Shortcut Options Checking Drive Status Launching WD SmartWare Windows only Exiting WD SmartWare Safely Windows only Opening Shares Launching the My Book Live Dashboard Mapping the Drive Windows Only Creating a Shortcut to the Public Share Windows only Viewing Drive Properties Safely Shutting Down Monitoring Alerts Uninstalling the WD Quick View Icon Installing WD Quick View Mac OS Only WD Quick View software installs the WD Quick View icon in the Mac OS X menu bar so that you can perform important functions such as launching WD SmartWare or checking drive status quickly The Windows icon is blue 0 The Mac icon is black D Once installed you can quickly and conveniently perform the tasked described in this chapter Note For Windows OS WD Quick View installs when you install WD SmartWare See Installing WD SmartWare Software on page 23 Use the following steps to install the WD Quick View icon 1 Access the Online Learning Center at http www wd com setup 2 Select My Book Live CEJ my e00k uve Welcome to personal cloud storage Get the most out of your My Book Live network drive Download ad Setup Software
61. ckup select Open Time Machine Preferences on the Time Machine drop down menu ear Time Machine show ail Q Name TimeMachine MyBookLive Available 970 96 GB of 991 67 GB Oldest Backup isk ea Latest Backup Options Backing Up EF f22 6 MB of 2 11 GE amp Time Machine ms Machine keeps Hourly backups for the past 24 hours Daily backups for the past month OFF 7 ON a Weekly backups for all previous months l The oldest backups are deleted when your disk becomes full wi Show Time Machine status in the menu bar l E Click the lock to prevent further changes Starting a Backup To start a backup at any time select Back Up Now on the drop down menu Back Up Now Enter Time Machine Open Time Machine Preferences Note To delete Time Machine backups use the My Book Live dashboard See Backing Up a My Book Live Drive With Safepoints on page 85 Retrieving Backed Up Items You may sometimes want to retrieve files and other items backed up on the My Book Live drive For example you may have lost a file or you want to see files from a week ago You can retrieve individual items multiple items shares or if your system crashes your entire hard drive To retrieve backed up items to your hard drive 1 Open the window on your computer where you want the item restored For example if you are retrieved a document open the Docum
62. ct 3 Double click the Public folder to display the media subfolders Shared Music Shared Pictures and Shared Videos You can now drag and drop files into the shared folders using Finder Note The Public folder icon automatically displays on the desktop E Public as Puy wm Xe Be 7X Applications Gl Shared music lca Desktop C Shared Pictures Documents AD Network E Shared Videos as Software 4 Macintosh HO Downloads Movies fa Music Remote Disc Pictures SHARED C MyBookLive 4 lf you want to make a shared drive icon permanent on your desktop create an alias Following are two ways to do that Note Before creating an alias click Finder gt Preferences and make sure Connected Servers is checked Click the item you wish to alias e g Shared Music hold down the mouse button hold down the Cmd and Option keys simultaneously and drag the item to where you want the alias to appear Instead of moving the original item this creates an alias at the new location OR CONNECTING THE DRIVE AND GETTING STARTED 19 MY BOOK LIVE USER MANUAL Right click the item you want to alias e g Shared Music and then click File gt Make Alias Open Move to Trash Get Info Compress Shared Pictures Burn Shared Pictures to Disc Duplicate Make Alias Quick Look Shared Pictures Copy Shared Pictures Show View Options Label E E 2 amp N
63. ctory Restore and click the Start button 2 When asked to confirm the action click the Yes button to continue or the No button to return to the Utilities page 3 When the progress bar displays if you selected Full Factory Restore in step 1 but you change your mind click the Change to Quick Restore button to start a Quick Factory Restore from the beginning WARNING Interrupting the factory restore process may damage the My Book Live drive Wait until after the reboot to use the drive again At the end of the restore the Complete Restore Finished message displays and the system reboots Reboot Shutdown You can safely reboot and shut down your My Book Live drive using two methods Use the Reboot Shut Down section of the Utilities screen discussed in this section OR Use the WD Quick View icon see Safely Shutting Down on page 50 CONFIGURING BASIC SETTINGS 69 MY BOOK LIVE USER MANUAL If you are unable to shut down by either method see How do safely shut down the My Book Live on page 127 Important Before rebooting or shutting down make sure no file transfers are going on Check the LED on the front of the drive to make sure it is not blinking Blinking indicates that the unit is processing information for example backing up or transferring files WARNING Donot unplug the drive during reboot or shutdown To reboot your drive 1 Click the Reboot Device button Reboot ShutDowm
64. d select Guest Launching the My Book Live Dashboard Select Dashboard on the WD Quick View submenu to launch the application The Welcome screen displays See Using the My Book Live Dashboard on page 54 Mapping the Drive Windows Only 1 Select Map My Book Live name on the WD Quick View submenu The Map Network Drive screen displays Sj sg 2 Map Network Driv What network folder would you like to map Specify the drive letter for the connection and the folder that you want to connect to Drive R Folder Example server share J Reconnect at logon Connect using different credentials MANAGING YOUR DRIVE WITH WD QUICK VIEW 48 MY BOOK LIVE USER MANUAL 2 select the desired letter from the Drive drop down list 3 Click the Finish button Note When Windows attempts to reconnect a Mapped Network Drive after a restart the Unable to reconnect mapped network drives error may appear This can occur if the username and password of the My Book Live drive do not match the current Window s username and password information During the automatic reconnection process Windows may attempt to send the current Windows username and password instead of the My Book Live username and password specified during setup Attempting to open the mapped network drive prompts a new login window Enter the My Book Live username and password to reconnect the share allowing it to be accessible again until the n
65. d to the specified retrieve location In this case either a Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved OR Destination is full message means that your computer does not have sufficient disk space to complete the retrieve BACKING UP AND RETRIEVING YOUR COMPUTER FILES 34 MY BOOK LIVE USER MANUAL Customizing WD SmartWare Software The WD SmartWare software makes it easy for you to quickly customize its settings for the best possible drive performance by Specifying the number of backup versions that you want to keep for each file Specifying a unique folder to store files retrieved from your drive Automatically checking for WD SmartWare software updates MINMNT 23F4 TM Software Settings Drive Settings he deve three Denice Meher connerie ja ppur comyruler determines the avadable irar Bnp ice exam n az a nami ridin PELT u gips On the Settings tab you can Create and edit the software settings for My Book Live Set up drive settings for your My Book Live Creating Software Settings Click the Set Up Software button to open the My Book Live Desktop then click software Settings On the Software Settings Screen IF you wantto THEN click AND see Change the number of backup File History File Histor
66. d you like to map Specify the drive letter for the connection and the folder that you want to connect to Browse Example server share Ji Reconnect at logon Connect using different credentials onnect to a Web site that you can use to store your documents an 7 Click the Finish button 8 Go back to the opening window of My Computer to view the Public folder of your device under Network Drives TROUBLESHOOTING 126 MY BOOK LIVE USER MANUAL Setup or WD SmartWare is unable to detect a My Book Live If Setup or WD SmartWare is unable to detect a My Book Live then certain network protocols may be blocked on the network or the computer In those cases the My Book Live is available through a direct IP or network name connection For example you can open the My Book Live dashboard using http 129 25 676 30 or http mybooklive If the computer is on a wireless network connect using an a Ethernet cable and try again Temporarily disable any computer firewalls security software or other networking and retry Check your local router for any firewalls or security software If present please check your router documentation on temporarily disabling the software or configuring the software to allow UPnP or UDP traffic am unable to play music videos and or view pictures through my digital media adapter Because there are many kinds of file formats for pictures videos and music you
67. dy to perform category backup appears at the upper left corner of the Backup dialog b Ifthe backup mode is file and Ready to perform file backup appears there then click the Switch to Category Backup button and then OK at the Switching Backup Plan prompt 6 Click Advanced View to open the backup by categories selection box 7 Inthe backup by categories selection box a Select the check boxes for the categories of files that you want to include in the backup BACKING UP AND RETRIEVING YOUR COMPUTER FILES 28 MY BOOK LIVE USER MANUAL b Clear the check boxes for the categories of files that you want to exclude from the backup T Advanced View Hame Size J Documents 3 00 GB hills i EE Se Mai 1 26 Ge Other W Pictures i Tl yi hanges c Click the Apply Changes button to refresh the Content Gauge for your My Book Live drive d Click the Start Backup button to begin backing up the selected categories of files and skip to step 10 on page 30 To back up all of the files and folders on the internal hard drive a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup dialog b Ifthe backup mode is category and Ready to perform category backup appears there click the Switch to File Backup button and then OK at the Switching Backup Plan prompt c Inthe backup by files selection box click the check box for your computer s internal hard d
68. e Learning Center Get the most out of your personal cloud storage with the latest information instructions and software htto www wd com setup Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK 4WDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 0120 994 120 00531 65 0442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number is available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom Registering Your WD Product Register your WD product to get the latest updates and special offers You can easily register your product online at http register wdc com or by using My Book Live software see System Settings on page 60 WD Service and Support anana aue ee ee i Registering Your WD Product 0 0 00 eee ee ee
69. e drive 125 interrupting the factory restore 69 renaming the drive 61 unplugging drive during reboot or shut down 50 70 use shielded Ethernet cable provided 11 WD 2go 94 accessing 107 personal cloud 94 registering a web access account 105 setting up 105 WD 2go mobile app features 95 installing 102 WD limited warranty 131 WD Photos features 95 installing 100 WD Quick View mapping the drive 48 139 opening shares 47 options 44 safely shutting down 50 shortcut to public share 49 shortcuts 45 uninstalling 53 WD Service 130 WD SmartWare exiting safely 47 file categories 25 file extensions 25 Home screen 24 installing 23 launching 24 overview 22 pausing backups 36 setting auto update preferences 37 setting number of backup versions 35 setting retrieve folder 36 software settings 35 system files 25 WD TV Live Live Plus HD Media Player 119 WD s Online Learning Center 10 wd2go com 107 Web access enabling 105 Web browser compatibility 7 Windows 7 Vista getting started without Online Setup Software 18 Windows 7 Vista public share 18 Windows 8 37 getting started without Online Setup Software 17 public share 17 Windows Media Player 117 Windows Vista Windows 7 backups 38 public share 18 Workgroups 67 X Xbox 360 121 140 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third part
70. e extensions search for Answer ID 3644 in the WD Knowledge Base at http support wdc com Note that Moving the pointer over a category displays the number of files in the category The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications and working files like tmp and log files The Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for backup Note Additional Files are files outside of the backup How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to the My Book Live drive music movies photos documents email and other files After the WD SmartWare software categorizes the different types of files on the selected hard drive clicking the Start Backup button backs all of them up Or you can select specific files folders or categories of files to back up If your computer has more than one internal hard drive you must select and back up each one to protect all of the data files on your computer BACKING UP AND RETRIEVING YOUR COMPUTER FILES 25 MY BOOK LIVE USER MANUAL After performing a backup the WD SmartWare software protects your files by backing up any New fi
71. e following table provides shortcuts to instructions for some common tasks How dol Request assistance from Customer Support Set up the drive on your network Configure drive settings Update My Book Live firmware Create users Change a user s password Create shares Access private shares Back up the My Book Live by creating and restoring safepoints Shut down or reboot the My Book Live Enable or disable remote access WD Photos and WD 2go Enable disable and use media servers See page 5 page 66 page 60 page 62 page 5 page 78 page 80 page 83 page 85 page 69 page 96 page 112 MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD 59 MY BOOK LIVE USER MANUAL Configuring Basic Settings system Settings Network Settings Utilities Settings Remote Access Settings Media Server Settings The Settings option enables the Administrator to view and customize the drive s system network utilities remote access and media settings System Settings To select the Settings options 1 On the navigation panel click Settings to display five tabbed pages System Network Utilities Remote Access and Media Note that the Settings tab is highlighted in blue v General Device Name Description Language Serial Number Usage Warranty Registration Date amp Time Updates Alert amp Event Notifications Energy Saver Mac Backups 2 The Settings home page c
72. e i 1 Important User Information 00000 nce 1 Important Safety InstruCtiONS n aaao ee es 1 Recording Your WD Product Information n a asaan 2 2 Product Overview 0000 cence eee 3 About the Drive saasa aaaea 3 POOMULSS 4 amp acqua a b asy Bid Gr Re Rae a a ae Sean ee ads 9 aN 3 About WD s Online Learning Center 0 0 000 cee ee 5 Package Contents naonnana a 5 System Requirements saaa aaa a i Pre Installation InStructionS 2 0 aaua eee 7 Handling PrecautionS 0 0 ee eee 8 SOC CMC ANON een mw ae b e ee ado EE ae aia aaa Ge ee 8 POGUE WOW e wad oo hy eon Be Rater oo ae ee a ew ee a 9 3 Connecting the Drive and Getting Started 10 Getting Started Using the Online Setup Software 10 Getting Started Without the Online Setup Software Windows amp Mac OS aoaaa aaae ee eee 17 What Can I Do NOW saanane a 21 4 Backing Up and Retrieving Your Computer Files 22 Using WD SmartWare Windows Only aoaaa aaa 22 Using Windows 8 File History nananana naaa eane oe oe e Os 37 Using Windows 7 Windows Vista Backup 00 eee ee 38 Using Apple Time Machine 0 0 0 ee 39 5 Managing Your Drive With WD Quick View 44 Installing WD Quick View Mac OS Only 0 0 0 00 eee eee 44 Accessing WD Quick View Shortcut Options 5 45 Checking Drive Status so 12 06 peat ee eh eae 2 tow Ba ee oa 46 Launching WD SmartWare Windows only 000
73. e information through the network A Workgroup does not require a central server v Workgroup Workgroup Name WORKGROUP To name or rename a Workgroup 1 Enter a name for the Workgroup 2 Click the Save button FTP File Transfer Protocol enables the transfer of data from one computer to another through a network FIP is disabled by default 1 Select the Allow FTP check box to enable it 2 Click the Save button CONFIGURING BASIC SETTINGS 67 MY BOOK LIVE USER MANUAL Utilities Settings On the Utilities tab you can test the network drive and get diagnostic information restore the drive to factory defaults reboot or shut down the drive and import or export a configuration file v Diagnostic Diagnostic Test Factory Restore Reboot Shut Down Import Export Current Configuration Diagnostic Run Diagnostic Test if you are having problems with your drive The short test checks the drive for major performance problems The result of a short drive test is a pass or fail evaluation of the drive s condition The short drive test can take several minutes to complete The more comprehensive drive diagnostic is the full test It methodically tests each and every sector for error conditions and inserts bad sector markers as required The full drive test takes several hours to complete depending on the size and data configuration of your drive vw Diagnostic Diagnostic Test To run a test 1
74. e note that this device has been approved for non business purposes and may be used in any environment including residential areas Environmental Compliance China BB oS a Pb 7K R Hg a Cd 7VINTE Cr VI RIA PBB 2 32 BK SEE PBDE PCBA O O O O O O AS O O O O O O NES O O O O O O HE O O O O O O IRET O O O O O O IRAE O O O O O O E JF x O O O O O Bii O O O O O O O PZR TESHA eA H SJ T 11363 2006 WE p AAR RA FKE x APart HARA SJ T 11363 2006 WEKRE K Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at htto support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration Serial number required via h
75. e or WD TV Live Plus HD Media Player to your home network for access to media content stored in a network drive such as the My Book Live Following are general steps for using the WD TV Live Live Plus to access files on a My Book Live drive Please refer to your WD TV Live Live Plus HD Media Player user guide for more specific instructions on connecting to the My Book Live and accessing and playing your media content Note My Book Live can obtain content from other WD NAS storage devices in a similar manner 1 Connect My Book Live to your home network and power on the device 2 Make sure the WD TV Live Live Plus is connected to your TV and powered on PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 119 MY BOOK LIVE USER MANUAL 3 Connect the WD TV Live Live Plus to the home network Network Setup Please Specify your Network Type 4 Navigate to the Home screen and select the icon for the media content you wish to access It can be Music J Video M or Photo amp 5 Press A F to select Media servers g and press Enter PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 120 MY BOOK LIVE USER MANUAL 7 If necessary enter your My Book Live account user name and password Press gt to select OK and then press Enter 8 When supported content for the selected media type displays select the content you wish to access and then press Enter to start media playback Xbox 360 Note Please go to the Micr
76. e throughout your home o Media Streaming 7 Enable Media Players lame Description MAC Address IP Address Media Receiver Generic Media Receiver 00 00 00 00 00 00 0 0 0 0 Rescan Status 5 To block a media player from receiving the data stream for example parental control in the Media Players list select the Block check box next to the row for the media player you d like to block Clear the check box if you do not want to block the player When you change the settings the drive automatically saves your change 6 To scan for new media players click the Rescan button The Rescan in Progress message displays When the rescan is complete the new list of media players displays in the media player table Note The system rescans the media players automatically PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 113 MY BOOK LIVE USER MANUAL 7 To review status information click the gt beside Status vV Status Media Server Version Last Database Update Music Tracks Pictures Videos Eo C o Status information includes the version of the DLNA software the date and time your settings were updated and the number of music tracks pictures and videos that were streamed 8 For DLNA to look for only updated music and picture files on your drive click the Rescan button below the table 9 For DLNA to read all of the music and picture files on your drive click the Rebuild button below
77. ecover and click the Recover button 6 v Recover MyBookLivedb C WOShareSpace LFCRMAPPPROD MyBookLive2zT Please select your safepoint MBL_5SP_5 5 11 Created from MyBookLive Updated OS 05 14 13 15 19 Sire 044 GB SafepointS 5 17 Created from MyBookLivedb i Updated i Sine THI 16 52 33 GB MBL_SP_5_3 44 Created from MybookLive pdated OSIA 1541 02 Size 000 GB ne ack If the device you are restoring to is not factory fresh a message with troubleshooting instructions appears lf there are no errors the recovery operation begins and a progress bar appears Wait for the operation to finish Your device restarts after the recovery operation and then can be used in place of your original My Book Live MANAGING SAFEPOINTS 92 MY BOOK LIVE USER MANUAL Managing Safepoints The Manage section lists all safepoints for your My Book Live drive Selecting a particular safepoint allows you to rename update or delete it v Manage List Help SPdb G Created om MYBOORKLIVEZT Updated 06 22 2001 02 18 34 PM 4 satepoint Created on MyBook Liv el Updated 062672011 03 38 45 AM Safepoint operation in progress hia ft To update a safepoint with the latest changes on your My Book Live drive click the update icon for your safepoint To delete a safepoint and all of its contents click the trash icon for your safepoint If asafepoint develop
78. ed files in either Their original locations on your computer OR A Retrieved Content folder By default the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder To specify a different folder 1 Ether create a new folder or determine which existing folder you want to use 2 On the Software Settings screen click the Retrieve Folder button to display the Set Retrieve Folder screen DR Set Retrieve Folder File History The current retrieve folder is C Wesers Documents Retieved Contents if you want to change this folder specify the new folder below Preferences a N CABackup Browse Ann Se te 3 Click the Browse button and use the browse function to identify the new retrieve folder Note If you don t want your previous retrieve contents folder to be backed up delete the folder before you apply changes 4 Click the Apply button to save and implement the new retrieve folder BACKING UP AND RETRIEVING YOUR COMPUTER FILES 36 MY BOOK LIVE USER MANUAL Setting the Preferences Auto Update Option When enabled each time you reconnect your My Book Live drive to your network the Preferences option checks for software updates This ensures that you are always using the most recent software version To enable or disable the Preferences option 1 On the Software Settings screen click the Preferences button to display the Set
79. en in Finder button next to the share you want to access wD My Book Live Duo System Admin Shares 5 If a Java message asks you to Allow or Deny the connection click the Allow button Accessing Your My Book Live Remotely 109 MY BOOK LIVE USER MANUAL 9 You can now access your files Depending on your operating system settings your share may not appear automatically On Windows once your share has mounted successfully a drive letter for the share displays under My Computer You can use the drive letter like any other mapped network drive Opening the drive displays all of the folders and files in the share Organize 3 Open Bum New folder i g sir Favorites Name Date moded Type E Desktop di Shared Music 8 25 2012 7 37 AM File folder Ti Downloads d Shared Pictures B 25 2012 11 41 AM File foldes E Recent Places LL Shared Videos 8 25 2012 7 37AM File folder d Software 8 25 2012 7 37 AM Ider cal Libraries et Homegroup Computer L OSDisk C cca Recovery De s DWO RW Drive E Feb 09 2012 sD iF GF Public 192 168 1 5 M i Shared Pictures Date modified 8 25 2012 11 41 AM J File folder Offline availability Mot avaiable Offline status Online On a Mac the Finder window opens on its own once the drive has successfully connected to the WD My Book Live and displays your share L All My Files airDrop y Applications a Desktop M Documents Downloads r Movies JJ Mu
80. entity has been More Information verified Run this application only you trust the publisher On a Mac if the following message appears click the Allow button An applet from mybookliveduo device8039 wd2go com is requesting access to your computer The digital signature from Western Digital Technologies Inc has been verified Shares E CI Allow all applets from mybookliveduo device8039 wd2go com with this signature Show Details Deny Allow Note For Lion and Mountain Lion you will need to install the Java runtime client For additional information visit http support apple com kb dl142 1 5 Once the Java applet has successfully run your accessible shares display 6 On Windows XP only the following message displays If you don t want to see the message again select the check box Click the OK button Messape x fay t Windows XP does not support encryption of your data from a mounted drive To ensure your communications with WD 2go are encrypted you must use Windows Vista or higher operating system Do not show this again Accessing Your My Book Live Remotely 108 ie 8 MY BOOK LIVE USER MANUAL In Windows click the Open in Explorer button next to the share you want to access Note For Windows XP if a reboot message displays click the Reboot Now button Wi My Book Live Duo System Admin Shares 5 On a Mac click the Op
81. ents folder If you are restoring an item on your desktop you do not need to open a window BACKING UP AND RETRIEVING YOUR COMPUTER FILES 42 2 MY BOOK LIVE USER MANUAL Click the Time Machine icon in the Dock or select Enter Time Machine from the drop down menu Back Up Now Enter Time Machine Open Time Machine Preferences All of your backups display in a cascade with the most recent in front Click the arrows or the time line on the right of the screen to browse through all the backups Time Machine has created Stace Today Now es 3 BUCCON Select the item you want to restore and click the Restore button at the bottom right to display the Copy message An item named Picture 3 with extension png already exists in this location Do you want to replace it with the one you re restoring Keep Original Keep Both Replace Click the button for the desired option Keep Original Does not restore the item from the backup drive Keep Both he original item remains and the backed up Item is added to the selected location on your computer Replace Ihe backed up item replaces the original item Note In Finder you will see a folder that corresponds to your backup arive that includes the word backup This is a protected folder that is automatically created and where all of your backups reside It serves no purpose for users other than to store Time Ma
82. eo and photos that are constantly received while being delivered by a streaming provider TCP IP Transmission Control Protocol Internet Protocol A set of protocols for Communication over interconnected networks The standard for data transmission over networks See also Protocol TwonkyMedia Server A server application that searches for all the media for example videos photos and music stored on the My Book Live connected to your home network UPnP Universal Plug n Play A set of computer network protocols that simplify the implementation of networks in the home by allowing devices to connect seamlessly see also Protocol WAN Wide Area Network A computer network that crosses metropolitan regional or national boundaries GLOSSARY 136 Index A AC adapters 6 Accessing personal cloud 107 Accessories 6 Alert amp Event Notifications 63 Alerts dashboard icon 56 list 56 monitoring with WD Quick View 51 Apple Time Machine using 39 Audio streaming in iTunes 123 B Backing up all file categories 28 Apple Time Machine 39 files 26 selected files or folders 29 Windows 7 Windows Vista 38 Backup function 25 Backups retrieving 31 starting 42 Bonjour finding and setting up drive 20 Box contents 5 C China RoHS 130 Compliance regulatory 129 Connecting the drive 11 creating a private share 77 Customer Support obtaining 57 D Dashboard understanding 56 Diagnostics 68 Disconnecting safely 12
83. es fee free remote access to your My Book Live personal cloud storage Once you log in WD 2go mounts your My Book Live device to your computer like a local drive and your remote folders are available on any Mac or PC WD 2go is not supported by Mac Leopard OS X 10 5 x CONNECTING THE DRIVE AND GETTING STARTED 15 1 MY BOOK LIVE USER MANUAL On the Personal Cloud screen place a check in the Also use this information to register My Book Live checkbox to register your device if not already selected AD My Book Live CD Personal Cloud Create or expand your personal cloud Access your files fom anywhere anytime by creating or providing a WO2g0 com account First name Last name Email address And then go mobile Use WO mobie apps 0 JESS YOu files from a mobile device such as a smart phone or tabiel WD 2go WD Photos More info View GF code More info View OF code Enter your First Name Last Name and Email Address then click Submit On the User Authentication screen select a My Book Live user account from the pull down menu The account you select will be connected to your WD 2go account Check your email to confirm your new account then click Next Note You may need to check your email soam folder if your spam filter does not allow email from WD Wi My Book Live Cy Personal Cloud Create or expand your personal cloud Access your files from anywhere anytime by creating or provid
84. ettings Unidentified network you to see computers and devices while making puter discoverable other computers and devices will be limited and e network by some programs may be restricted Start gt All Programs gt Windows Media Internet Explorer Wi Microsoft Office W QuickPlay E Windows Calendar Er Windows Contacts al Windows Fax and d Accessories di Gapse Time je Games ah Maintenance Ji Quate Ji Startup a vistaCodecs 4 Back E Wirekows Media Planet File View Play Tools Help Bi r Video Library All Video a E Playlicts Create Ploytist Other i et Deejay Back In Wy Life O1 Farnily Guy 6 1 T Recently Added O02 Farnaly Guy 6 2 E All Video O03 Farnily Guy 6 3 1 Actors 04 Farnily Guy 6 4 B Genre 05 Farnaly Guy 6 5 jy Rating 06 Farnaly Guy 6 6 MARTY OT Family Guy 6 7 08 Farnay Guy 6 8 09 Farry Guy 6 9 10 Farnaly Guy 6 10 LL Farnay Guy 6 11 12 Farnay Guy 6 12 13 Farndly Guy 6 13 14 Farraly Guy 6 14 h Apple Software Update fy Microsoft Office Excel Viewer 2003 T QuickPlay Manager Windows DVD Maker I Windows Photo Gallery Extras and Upgrades adi Meresoft USMT 3 0 1 5 ord Viewer 2003 tam Create Playlist Cirie N Lenegtt Ma Creme Auto Playlist 1 Muni Fi Er Pictures Jt i7 Ciam Video LUM A Recorded TV xen FET n TI 20 55 Add te Library a 141 Ma 27 Media Sharing a 17a Mai aT Appl
85. ew Email With Attachment Folder Actions Setup Using Bonjour to Find and Set up the Drive 1 Open Safari and click the bookmark icon 606 Bonjour a http wew apple com startpage ea fn HE Apple Yahoo Google Maps YouTube Wikipedia News 82 Popular L History CO Qookmarks Bar 82 i Bookmarks Menu E Address Book yp ae O All RSS Feeds MyHookLive Bookmark 4 About Bonjour F D Webpages T Printers Fy EPSON4 72707 WorkForce 320 2 Click Bonjour and then double click your My Book Live drive to display the S My Book Live dashboard home page 3 Continue with Understanding Dashboard Components on page 56 CONNECTING THE DRIVE AND GETTING STARTED 20 MY BOOK LIVE USER MANUAL What Can I Do Now Your My Book Live drive is ready to use and is accessible as a drive letter enabling you to drag and drop files into your drive and move files from it to any computer in your network that has been set up according to the instructions in this chapter You can also back up your computer files automatically customize the drive settings access your files from a remote location and use the drive as a media server This user manual contains information and instructions for setting up and using the My Book Live drive Much of the information provided below is also available in the Online Learning Center at htto www wd com setup The most common activities are listed below How dol See Back u
86. ext reboot For more information on troubleshooting this problem see Knowledge Base Answer 6745 Creating a Shortcut to the Public Share Windows only Note Mac OS X automatically displays a public share icon on the desktop You can create aliases for any subshares See Using Mac OS X on page 19 select Create Shortcut on the WD Quick View submenu An icon representing the public share displays on the desktop Viewing Drive Properties Select Properties on the WD Quick View submenu to display the Properties screen Properties Network Device MyBookLive Device Details Description My Book Live Network Storage Manufacturer Western Digital Corporation Model Name My Book Live Model Mumber APTN Device webpage Attp timy bookliwej Troubleshooting Information Serial Number WMAP ANLO3763 Type urnischemas upnp org device Wdhas 1 Unique Device Mame uuid 3656761 7465 7375 636b 009089r604bF Product Code IP Address 129 255 204 199 49152 My Book Live Properties on Windows MANAGING YOUR DRIVE WITH WD QUICK VIEW 49 MY BOOK LIVE USER MANUAL Properties MyBookLive Device Details Description My Book Live Network Storage Device Capacity 1 89 Terabytes Manufacturer Western Digital Corporation Model Name My Book Live Model Number APINC Device Web Page http MyBookLive Troubleshooting Information Serial Number WMAZA0 103763 Service Type _http _tcp Firmware Revision 00 10 00 I
87. from your network backup temporarily stops Once you reconnect WD SmartWare automatically scans your computer for new or changed files and resumes backup protection See your backup as it happens Visual backup organizes your content into categories and shows the progress of your backup Retrieve lost files effortlessly Bring back your valuable data to its original location whether you have lost all your data or just overwritten an important file Take control Customize your backups Viewing the Info Online Help Topics WD SmartWare provides two kinds of Help Help icon g Each WD SmartWare screen provides easy access to online Help information to quickly guide you through your backup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online Help icon in the upper right corner of any screen To close the info help screen after reading the online Help click the X button in the upper right corner of the screen Help tab This tab on the WD SmartWare screens provides more detailed Help For information on using the Help tab see page 25 BACKING UP AND RETRIEVING YOUR COMPUTER FILES 22 MY BOOK LIVE USER MANUAL Installing WD SmartWare Software Installing WD SmartWare 1 Access the Online Learning Center at http www wd com setup 2 Select My Book Live EZ mv sook ine Welcome to your personal cloud storage Get the most out of your My Book Live netwo
88. g WD Photos 100 My Book Live changing user password 78 configuration settings 71 creating a share 80 date and time 61 deleting a share 82 diagnostics 68 factory restore 69 FTP setting 67 iTunes settings 114 log files 58 media server settings 73 112 network settings 66 private shares 77 remote access settings 72 share settings 79 system settings 60 updating 62 user settings 74 utilities settings 68 workgroups 67 My Book Live Dashboard launching 18 48 screen components 56 N Network settings 66 O Online Help for WD SmartWare 22 Online Learning Center ii 18 21 23 about 5 Online Setup Software downloading and installing 10 Opening a share 83 Operating system requirements 7 P Package contents 5 Password changing 78 Pausing backups 36 Personal cloud accessing 107 defined 94 PlayStation 3 122 Precautions 8 Preferences WD SmartWare 37 Pre installation requirements 7 Private share creating for a user 77 making public 82 opening 47 83 Product registration ii Public share converting from a private share 82 opening on a Mac 19 opening on Windows 7 Vista 18 opening on Windows 8 17 opening on Windows Vista Windows 7 18 R Rebooting safely 69 Registering a web access account 105 Registration online ii Regulatory compliance 129 Remote access enabling 96 requirements 94 settings 72 sharing files 111 Requirements 138 mobile apps 94 operating systems 7 Resetting the My Book Live 125 Restoring to
89. his product near any liquids Do not place this product on an unstable surface The product may fall causing serious damage to the product Do not drop the product Do not block the slots and openings on the back or bottom side of the chassis to ensure proper ventilation and reliable operation of the product and to protect it from overheating these openings must not be blocked or covered Making sure the drive is standing upright also helps prevent overheating Operate this product only from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord or plug is damaged or frayed f liquid has been spilled on the product
90. ia Players TIZ Accessing My Book Live Using iTuneS 0000 ee 123 13 Troubleshooting 0 000 eee ees 125 First Steps Checklist creissia iior ndeau E de tad ews 125 Resetting the My Book Live 1 0 ce 125 Specific Problems and Corrective ACtionS 000 0 eee 126 14 Regulatory and Warranty Information 129 Regulatory Compliance naana saaa ee ees 129 Obtaining Service n anasa aaea ea ROR oe LORRY eS Dee Se 130 Limited Warranty eaaa ae eta Rad eee wae AA eee 131 GNU General Public License GPL aie ate tai arate a 131 19 gt ADDGNGIX isian riranna na e a a o 132 TNO ISG yy vir einen ch aeae r aeaa he Banc a a e ost tnd a 132 10 GIOSSENY 6ieeeee eee eGa ease bees eeeaninde 134 i INOX cc ontes once see A aes be does 137 MY BOOK LIVE USER MANUAL TABLE OF CONTENTS v MY BOOK LIVE USER MANUAL Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorporated into this unit will protect you if you observe the following procedures for installation use and servicing Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use t
91. ic addressing a device can have a different IP address each time it connects to the network In some systems the device s IP address even changes while it is still connected DHCP also supports a mix of static and dynamic IP addresses See also Protocol DLNA Digital Living Network Alliance The group of consumer electronics computing industry and mobile device companies that sets standards for product compatibility thus enabling users to share content in their home DMA Digital Media Adapter A device that gives home entertainment devices the ability to transfer media such as music photos videos to and from other devices over the network DNS Domain Name Service A system that allows a network name server to translate text host names into numeric IP addresses used to uniquely identify any device connected to the Internet ESD Electrostatic discharge Ethernet A standard method of connecting computers to a Local Area Network LAN using coaxial cable File Transfer Protocol FTP A network protocol used to transfer data from one computer to another through a network FTP is a popular choice for exchanging files independent of the operating systems involved GreenPower Technology Engineering technology developed by WD to bring more energy efficient hard drive options to our customers WD hard drives with GreenPower technology yield average power savings of 4 5 watts over competitors drives while maintaining
92. icon in the Upper right MyBookLive ae MININT 5HRP390 MyBookLliveDuo MIMINT 23P1H7M 4 Select the target device and the share for the operation If the share is password protected enter appropriate credentials Important If you create a safepoint with shares you wish to keep private create the safepoint on a private share MANAGING SAFEPOINTS 86 MY BOOK LIVE USER MANUAL s MININT 85HKP9O MyBookLiveDuo MININT 23P1N7M Choose a share on the selected device ca Astro_Shares USB_2 0_FD MyBookLive r 7 m 5 To create a safepoint on the share immediately click the Create Now button and complete the required fields You may choose to enable auto updates as well Create a safepoint Auto Update F Enable Required A progress bar displays Creating safepoint Copying share data to MyBookLive Currently copying TimeMachineBackup TimeMachinelLeslie 4 10GB 14 74 GB 7 Copied Estimated time remaining 40 minutes 16 seconds MANAGING SAFEPOINTS 87 MY BOOK LIVE USER MANUAL Note The time it takes to create a safepoint varies based on the speed of your network and the number and size of files you have stored on your My Book Live For a given amount of total data fewer larger files replicate quicker than many smaller files Other factors such as what processes are running on the My Book Live and on the speed and availability of your target NAS have an effect
93. ies which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WWD the WD logo My Book My Passport and WD TV are registered trademarks in the U S and other countries and My Book Live WD SmartWare WD GreenPower WD 2go WD Photos WD TV Live WD TV Live Plus are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2012 Western Digital Technologies Inc All rights reserved Western Digital 3355 Michelson Drive Irvine California 92612 U S A 4779 705058 A04 Oct 2012
94. ing a WD2g0 com account Your My Book Live is now part of your personal cloud which means you can access it from anywhere anytime through WD2g0 com or with WD apps on a mobile device Now go mobile Use WD mobile apps to access your files from a mobile device such as a smart phone or tablet WD 2go WD Photos More info View QR code More info View QR code Privacy Policy CONNECTING THE DRIVE AND GETTING STARTED 16 MY BOOK LIVE USER MANUAL You ve successfully setup your My Book Live device and can now click one of the links on the screen to begin using your device or click Finish to close the setup wizard iim My Book Live Vf Setup Complete Setup Complete Congratulations you have successtully sel up your My Book Live Now start using your personal choad Want To Helpful Links aon 9 o invile tiands and family inio my choad Public Share Dgwmiopd WO eather Getting Started Without the Online Setup Software Windows amp Mac OS If you do not use the online setup software to get started you can still Use your My Book Live as an external hard drive dragging and dropping files to and from tt Configure the drive using the My Book Live dashboard See Using the My Book Live Dashboard on page 54 Save and restore files using Windows File History see Using Windows 8 File History on page 37 Windows Backup see Using Windows 7 Windows Vista
95. k Live drive to finish powering up approximately three minutes before configuring the drive You will know it is ready when the LED stops flashing and turns solid green normal or blue Standby CONNECTING THE DRIVE AND GETTING STARTED 11 MY BOOK LIVE USER MANUAL Checking the Front Panel LED The following table describes the front panel tricolor red green blue LED behavior State Appearance State Description Power Power Of Nons fo Displays if the drive is unplugged Power bn Blue Solid Displays when you first apply power to the unit Boot Yellow Solid Drive has begun loading the Operating System OS Attention Yellow Blink The following circumstances trigger this state e Disk thermal warning threshold exceeded under or over temp e Network cable not inserted Activity Green Blink Unit is performing read or write commands to from the Hard Drive Disk HDD Fault action required Solid The following faults trigger this state e Disk SMART failure Data Volume does not exist System Volume does not exist System thermal shutdown 75 C Unsupported drive detected Standby Unit is in HDD standby mode Software firmware White Firmware is currently being updated update may look somewhat violet Checking Back Panel Network LEDs The following table describes the network state and activity LEDs Note Looking at the port with the LEDs on the bottom the LED on the top is the Activity LED and the one
96. le that is created on or copied to your hard drive Existing file that is changed in any way This protection is automatic the WD SmartWare software does it for you without any action on your part just make sure to leave your My Book Live connected to your network Note Should you disconnect and reconnect the drive to the network the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before Backing Up Files To back up some or all of your files 1 On the Home screen a If your PC has more than one internal hard drive or drive partition select the one that you want to back up first from the internal drive selector box under your computer icon OSDisk C v b If you have more than one My Book Live device WD NAS drive or SsmartWare compatible devices connected to your network select the one that you want to back up files to gas U MININT 23P1N7M My Passport Essential My Book Live MyBookLive c Select the My Book Live device folder to which you d like to back up your files Be ze MININT 23P1N7M My Passport Essential My Book Live BookLive BACKING UP AND RETRIEVING YOUR COMPUTER FILES 26 2 Click the Backup tab to display the Backup screen C Home Backup Ready io penom category backup ___ MINGNT 23P 1H77M OSDisk Cs 784 4 GB Total Data For Backup Far a7 Ty 4 1 Ge 75 8 GB Free Swen to Fir
97. lect Private to limit user access to this share 3 Click the Save button If you selected Private the User Access panel displays below 4 lo specify access to the new share select the Add check box next to the user s name and then select either full access or read only access Full access means the user can make changes to the share for example by adding or deleting files Read only access means the user can only look at the files If you do not want the user to have any access to the share make sure the check box is blank For example the Administrator Dad and Mom have full access to the family videos but Sally can only view the videos 5 Click the Save button Creating a New User While working with the Shares option you may want to create a new user and assign share access privileges at the same time 1 Select a share from the list to display share detail Create New User User Name Rocket Full Name Rocket Dog Password ceeeeees Confirm Password esesssees W Create private share for this user Required MANAGING SHARES 81 MY BOOK LIVE USER MANUAL 2 Click the Create new user button in the Share Access section on the right A Create New User box displays over the screen Create New User User Name Full Name Password Confirm Password eeseeseecs V Create private share for this user Required 3 Complete the information as you did in Creating a User on p
98. lic share and any private shares to which you have access MANAGING SHARES 84 MY BOOK LIVE USER MANUAL Managing Safepoints Backing Up a My Book Live Drive With Safepoints Backing Up a My Book Live Drive With Safepoints With the included safepoint technology you can automatically make a second copy of your My Book Live to store on a My Book Live or an available network share Now you ve got double safe protection for all your media and ultimate peace of mind What is a Safepoint A safepoint is a snapshot of your My Book Live at a specific time stored on a compatible network attached device such as another My Book Live The safepoint is a collection of all of the data on your drive including users shares WD SmartWare Apple Time Machine or Windows 8 Windows 7 Vista backups and associated device configuration details In the unlikely event that your My Book Live fails you can completely recover your data from a safepoint to a factory fresh My Book Live Creating a Safepoint To create a safepoint for your My Book Live 1 Click Safepoints on the navigation pane Manage List Help MANAGING SAFEPOINTS 85 MY BOOK LIVE USER MANUAL 2 Open the Create section v Create MyBookLive Create a safepoini on another network drive 3 Click the Discover button to display a list of available devices on your network To rescan the network at any time click the refresh rediscover
99. m accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state GNU General Public License GPL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Weste
100. n gt bookmark icon gt Bonjour 2 Double click the My Book Live drive on the network Starting the My Book Live Dashboard 1 Use one of the options outlined in Launching the My Book Live Dashboard on page 54 to access the My Book Live Dashboard O Let us help you Create Shares When you select an option on the screen the navigation panel slides to the left and the selected page appears USING THE MY BOOK LIVE DASHBOARD 55 MY BOOK LIVE USER MANUAL Understanding Dashboard Components The typical the My Book Live dashboard page offers options for viewing and entering information and provides assistance and notifications 6 7 Wi MYBOOK LIVE vsers v General Shares Device Name j Safepoints Support Let us help you Access Your Media Set up your device for remote access by WD Photos and WD 2go ltem Device Name Alerts icon KA Alerts amp Events list Secure Your Device Logout Navigation panel Support Let us help you Factory restore succeeded Tue 14 Aug 2012 05 04 05 AM POT Description Name of the My Book Live drive You can change the default name to one of your own choosing See General on page 61 Displays or hides a drop down list of all messages and alerts Displays all messages and alerts If desired close an individual alert by clicking the X in its right corner Enables you to enter a username and password If desi
101. n tS Reboot Reboot Device oO Shut Down The following message displays Notice You are about to reboot your network device any backups file activity or file transfers may be interrupted 2 Ifthe drive is not processing information or it is but you choose to proceed click the Continue button The following message displays Reboot Device is rebooting Please do not unplug the device or close this window during the rebooting process The drive shuts down and then restarts Wait until the green LED is solid before resuming work with the My Book Live drive CONFIGURING BASIC SETTINGS 70 MY BOOK LIVE USER MANUAL To shut down the drive 1 Click the Shutdown Device button v Reboot Shut Down Reboot Device o Shut Down Device E A message reminds you that shutting down may interrupt important processes Notice You are about to shut down your network device any backups file activity or file transfers may be interrupted 2 Ifthe drive is not processing information or it is but you choose to proceed click the Continue button The following message displays Notice Device is shutting down After the LED on the front of the device is off you can safely unplug your drive Please close your browser or browser tab 3 Click the Close button to close the message 4 When the LED on the front of the device is off you can safely unplug your drive 5 Close the
102. n the iTunes rescan has been initiated message displays click the Close button Storing Content You can drag and drop media files into the corresponding folders in the Public share e g music files into the My Book Live Public Shared Music default folder Media Types Supported Audio files Video files Image Files Note Some devices may not support playback of all these files Please refer to your device s user manual to see which formats are supported PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 115 MY BOOK LIVE USER MANUAL Media Storage You can access and store media content on My Book Live drive by means of network shares Shares similar to folders or directories are areas set up to organize media and access them from your network Shares can be shared with everyone oublic or with selected users on your network private The drive comes pre configured with the Public network share which contains the following folders for media storage Shared Music Stores music files you want to share with other users Shared Pictures Stores image files you want to share with other users Shared Videos Stores video files you want to share with other users Important Do not delete or change the name of the Shared Pictures folder which is required by the WD Photos application Note Media located outside of the My Book LIve device folders will also be indexed and available through the DLNA player If
103. ndows and Mac computers e Google Chrome 14 and later on supported Windows and Mac platforms Local Network Router switch or direct connect Gigabit recommended to maximize performance Internet Broadband Internet connection is required for initial setup and software downloads Pre Installation Instructions Before unpacking and installing the system select a suitable site for the system to ensure maximum efficiency We suggest that you place the device in a site that is Near a grounded power outlet Clean and dust free Ona stable surface free from vibration Well ventilated with nothing blocking or covering the slots and openings on the back or bottom side of the unit and away from sources of heat PRODUCT OVERVIEW 7 MY BOOK LIVE USER MANUAL Secluded from electromagnetic fields from electrical devices such as air conditioners radio TV transmitters Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the drive Do not move the drive while It is powered on Do not use this product as a portable drive Specifications Ethernet Internal hard drive Supported protocols I O ports Supported clients Physical dimensions Power supply
104. neral Public License Copyright info Request Support Privacy Policy Create and Save System Report Create amp Save USING THE MY BOOK LIVE DASHBOARD 57 MY BOOK LIVE USER MANUAL sending Customer Support Your Log Files If you have a problem with the My Book Live drive complete the online form on the Support page to generate a log and send it to WD s Customer Support team Another option is to manually generate a system log and save or email it To run a system report and send it to WD Customer Support automatically Click the Privacy Policy link to review WD s privacy policy Click the Request Support button Sign into the WD Knowledge Base htto support wdc com if you have not previously done so Complete and send your request To run and save a system report manually click the Create amp Save button Then save it to your computer If desired email it to WD Customer Support Obtaining Other Support To obtain the most recently updated user manual click the Product Documentation link To see answers to frequently asked questions and troubleshooting instructions click the FAQs link To participate in a forum about the My Book Live click the Forum link To see WD phone numbers and other contact information click the Contact Info link USING THE MY BOOK LIVE DASHBOARD 58 What Can I Do Now The next few chapters step you through the procedures for using the My Book Live dashboard Th
105. o Downloads aa Note The Learning Center automatically detects your operating system OS If you d like to download setup software for a different operating system select your OS from the pull down menu at the top of the page before selecting the Download Setup Software button 5 Access your downloaded files then double click Setup exe Windows or My Book Live Setup dmg Mac CONNECTING THE DRIVE AND GETTING STARTED 10 MY BOOK LIVE USER MANUAL Physically Connecting the Drive Important Jo avoid overheating make sure the drive is upright as shown in the illustration above and nothing is blocking or covering the slots and openings on the top and bottom of the drive In the event of overheating the device will perform a safe shutdown interrupting all processes currently being performed If this occurs data may be lost Follow the steps below to connect the My Book Live to a home or small office network 1 Connect one end of the Ethernet cable into the Ethernet port located on the back of the drive WARNING To meet Class B emission standards use the shielded Ethernet cable provided 2 Connect the other end of the Ethernet cable directly into a router or network switch port 3 Connect the end of the adapter into the power supply socket on the back of the drive 4 Plug the power adapter into a power outlet The unit powers up automatically Important Wait for the My Boo
106. on To disable Hard Disk Sleep 1 Clear the Enable check box next to Hard Disk Sleep 2 Click the Save button CONFIGURING BASIC SETTINGS 64 MY BOOK LIVE USER MANUAL Mac Backups For Mac OS The Mac Backups section of the page allows you to configure your Apple Time Machine settings for your Mac backups Using Mac Backups you can indicate the maximum amount of space you d like to use on your Time Machine to backup your files v Mac Backups Configure Time Machine settings for your Mac backups Time Machine backups Vi Enable Q Select a share Maximum size To set your Time Machine quotas Note The maximum size cannot be increased after the initial backup WD recommends leaving this setting on the maximum permissible value for your initial backup Once the initial backup is complete you can change this setting using the slider above Select Enable if not already selected Select a share where you d like to save the backup from the pull down menu In the Maximum size field move the slider to the maximum size setting Click Save Once your initial backup has been created access System gt Mac Backups panal again 6 Inthe Maximum size field move the slider to the maximum size setting you d like to use for your backup 7 Click Save oe oe i Important Once your Time Machine begins to back up your files to a selected share we recommend that you continue to back up to that share Switching shares gener
107. ontains five expandable sections General Date amp Time Updates Alert amp Event Notifications Energy Saver and Backup Settings lo display or hide a section click the arrow beside the section name or click the section name itself CONFIGURING BASIC SETTINGS 60 General MY BOOK LIVE USER MANUAL Use the General section of the page to show the drive name and description select the language in which the web pages should display view usage of storage space and register the drive WARNING Renaming the My Book Live forces all the network computers to remap their shared network resources Change the device name only when necessary 1 View or modify the following settings Device Name Enter a unique name for your drive to identify it on the network Device Description he default description is My Book Live Edition If desired Language Serial Number Usage Warranty Registration enter a different description From the drop down list select the language in which you want the My Book Live web pages to display The default language is English Displays the WD assigned number that identifies the specific unit Displays the storage capacity used and the total storage capacity Click Register Now and follow the prompts to register your drive 2 If you made any changes click the Save button that appears below the section Note Throughout the My Book Live dashboard the Save and Cancel buttons di
108. or about to fail In Windows a balloon alert displays as well Note If the drive overheats power it down and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support WD Quick View Option An option on the WD Quick View submenu displays alerts such as Drive is reaching maximum capacity Drive is full and subsequent backups cannot take place Displays every five minutes until soace is made available Updates are available To view drive alerts 1 To display one or more alerts select your device then select Alerts on the WD Quick View submenu Multiple alerts are arranged chronologically MANAGING YOUR DRIVE WITH WD QUICK VIEW 51 MY BOOK LIVE USER MANUAL 2 To close the alert panel click the Exit button WD Quick View Alert Factory restore succeeded Your system is restored to its factory defaults Sat 25 Aug 2012 07 00 50 PDT WD NAS Alerts My Book Live MyBookLive Descripiban u The finniadre Update wil Monday August 16 2010 System restart The system has restarted 4 42 23 PM PT Thursday August 12 2010 System restart The system has restarted 1 52 32 PM PT Wednesday July 14 2010 System restart The system has restarted 12 41 51 PM PT Wednesday July 14 2010 System restart The system has restarted 12 40 45 PM PT Figure 4 Alerts on Mac OS X For Mac OS click the OK button to close MANAGING YOUR DRIVE WITH WD QUICK VIEW 52 MY BOOK L
109. osoft Xbox 360 support site for more information on using and updating your XBox 360 1 Ensure that your Xbox 360 and My Book Live are powered on and connected to your local area network 2 From the main Xbox user interface scroll to the My Xbox screen 3 Use the Xbox 360 controller and scroll to the right until you see Video Music and Picture Library options 4 Select any one of these three options by pressing the A button on your controller The Select Source screen displays 5 Select the MyBookLive option based on the device name you created previously and press the A button You see the media content stored on your MyBookLive unit 6 Using the controller scroll through to view and play your media content PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 121 MY BOOK LIVE USER MANUAL PlayStation 3 Note Please go to the Sony PlayStation support site for more information on using and updating your PlayStation Ensure that your PlayStation 3 and My Book Live are powered on and connected to your local area network You see the main user interface with a series of options displayed horizontally across your TV screen Using the directional buttons left and right on the PS3 controller navigate to Music Photo or Video depending on which type of media you want to play and press the X button Using the directional buttons up and down scroll and select MyBookLive or the new device name that you created previo
110. ou perform other tasks click the Run in Background button Clicking the progress bar in the status area displays detailed information about the operation such as the files being copied and the extent completed Important Changes made to data while safepoint operations are in progress are not guaranteed to be backed up immediately MANAGING SAFEPOINTS 90 MY BOOK LIVE USER MANUAL 4 Ifthe update process was not successful or was interrupted the Manage section displays the appropriate status Clicking the retry icon resumes the operation Recovering from a Safepoint The Recover section enables you to restore your data from a safepoint to a factory fresh My Book Live or compatible Western Digital device 1 Open the Recovery section MyBookLivedb Discover Click to discover devices on your network 2 Click the Discover button to display a list of available devices on your network Recover C MyBookLived WOShareSpace MyBookLive2T MyBookLived D i D L 3 Select a device to display the list of its available shares MANAGING SAFEPOINTS 91 MY BOOK LIVE USER MANUAL 4 Select the share that has the safepoint and click the Continue button If the share is password protected enter appropriate credentials Recover MyBookLived C WO ShareSpace Choose a share on the selected device w Publie C tran_P 5 Choose the safepoint you want to r
111. p my computer data to the My Book Live drive page 26 Restore my data from the My Book Live drive to my computer page 31 Set up auto update of WD SmartWare Software page 37 Launch the My Book Live dashboard on the Web page 55 Use the My Book Live dashboard to customize my drive page 60 Open a private share page 83 Restore the My Book Live firmware to factory defaults page 69 page 125 Update My Book Live firmware page 62 Back up My Book Live by storing a safepoint Snapshot of it on another page 85 compatible network drive or network share Access photos and files on the My Book Live drive from my iPhone iPad or page 94 Android device Access files on the My Book Live remotely at wd2go com page 107 Enable or disable My Book Live applications such as iTunes page 73 Play and stream media from the My Book Live page 112 CONNECTING THE DRIVE AND GETTING STARTED 21 MY BOOK LIVE USER MANUAL Backing Up and Retrieving Your Computer Files Using WD SmartWare Windows Only Using Windows 8 File History Using Windows 7 Windows Vista Backup Using Apple Time Machine Using WD SmartWare Windows Only WD SmartWare software is an easy to use tool that gives you the power to Protect your data automatically Automatic continuous backup instantly makes a copy whenever you add or change a file Note Automatic backup protection is continuous as long as both your My Book Live and computer are connected to your network If you disconnect
112. players click the Rescan button The Rescan in Progress message displays When the rescan is complete the new list of media players displays in the media player table Note The system rescans the media players automatically the Rescan bution is primarily for troubleshooting To review status information click the gt beside Status Media Server Version Last Database Update Music Tracks Pictures Videos E Ex Status information includes the version of Twonky software the date and time your settings were updated and the number of music tracks pictures and videos that were streamed For Twonky to look for only updated music picture and video files on your drive click the Rescan button below the table For Twonky to read all of the music picture and video files on your drive click the Rebuild button below the table Rebuilding is more thorough than re scanning but can take more time Note Re scanning and rebuilding take place automatically You only need to use the buttons if you are having a problem APPENDIX 133 MY BOOK LIVE USER MANUAL Glossary CIFS Common Internet File System The recommended file sharing protocol for Windows platform allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol See also Protocol DHCP Dynamic Host Configuration Protocol A protocol for assigning IP addresses to devices on a network With dynam
113. r My Book Live personal cloud storage When you get home you have new files waiting for you so you can enjoy them in your entertainment center WD Photos enables you to view photos in jpg format only Show off your entire photo collection up to 285 000 photos without taking up tons of space on your smartphone WD Photos is compatible with leading Apple mobile devices and all popular Androids devices Photos are automatically optimized for viewing on your mobile device Accessing Your My Book Live Remotely 95 MY BOOK LIVE USER MANUAL WD Photos lets you view your most recently accessed photos even when you are offline Display your photos vertically or view them horizontally and turn your mobile device into the ultimate photo album With WD Photos you can Instantly post photos to Facebook Create a slideshow with transitions to create digital art Access previously viewed photos even when you are offline View your photos all at once or filter them by folder or album Search by file name folder name or date using the built in search options Email a photo to a friend Assign a photo to a contact Download a photo from your personal cloud storage to the camera roll on your mobile device Upload photos and videos from the camera roll on your mobile device directly to your personal cloud storage no matter where you are Note WD Photos automatically creates a sub folder with the mobile device name in
114. r in the Public share of your My Book Live drive WD Photos lets you view photos in jjog format only To install WD Photos on your mobile device 1 Download WD Photos from the Apple App Store or Android Market and install it on your mobile device 2 Launch WD Photos on your mobile device to display the Welcome screen 6 WD Accessing Your My Book Live Remotely 100 MY BOOK LIVE USER MANUAL 3 Tao Connect Now to display the Select Device screen which shows the types of NAS devices you can Nave Welcome WD MyBookLive MyBookLiveDuo WDTVLiveHub MyNetN900C 4 Tap the My Book Live drive 5 Enter the activation code you generated on your My Book Live s dashboard see Adding a Mobile Device Connection on page 97 and tap the Activate button You must generate one code for each app you want to activate Codes are valid for 48 hours from the time of request and can be used one time only Add Device Gulde Me Activation Code Activate Accessing Your My Book Live Remotely 101 MY BOOK LIVE USER MANUAL 6 Tap your My Book Live drive to display your album s and then tap an album to display its photos Shared Pi Vacation r Eiffel Tower jpg PE fen Castle jpg S Church jpg ca City by the Bay jpg j Coliseum ten jpg a Eiffel Tower pg impressive church amp pressiv jpg ca Kurturstendamm pq e Pantheon Dome pg amp Rome
115. r particular digital media adapter may not support a format to play or display it Depending on the digital media adapter device for example Xbox 360 or PlayStation 3 that you have you may need to update your device to support the media format that you want to play Refer to your digital media adapter s user manual for further information Make sure the share containing your media content is enabled to serve that type of media See Creating a New Share on page 80 How do I safely shut down the My Book Live If you are unable to shut down the drive using the My Book Live dashboard or the WD Quick View icon check the LED on the front of the drive to make sure it is not blinking Blinking indicates that the unit is processing information for example backing up or transferring files If the LED is blinking green data is being read from or written to the drive Follow these steps 1 If possible wait for the LED to stop blinking 2 Double check every computer on the network to ensure no files are open or transfers are in progress 3 Disconnect the Ethernet cable 4 Wait 60 seconds 5 Unplug the power cable TROUBLESHOOTING 127 MY BOOK LIVE USER MANUAL lf the LED is solid green indicating the drive is idle or blue indicating the drive is on standby the drive is ready to shut down 1 Disconnect the Ethernet cable 2 Unplug the power cable If the LED is white the firmware is being updated DO NOT UNP
116. re In Windows Explorer under Network click MyBookLive Right click the Public folder and select Map Network Drive from the Right click menu Select the desired letter from the Drive drop down list Select the Reconnect at login check box Click Finish Your Public drive is now mapped Launching the My Book Live Dashboard to Set Up Your Drive To access the My Book Live dashboard to set up your drive 1 2 3 Physically connect the drive to your network see page 11 Open a browser and enter http lt drive name or IP address gt as the address Example http 192 168 1 10 or http mybooklive Note Ifyou don t know the IP address for your My Book Live device use WD Quick View to set up your drive see Managing Your Drive With WD Quick View on page 43 WD Quick View installation software can be obtained from the Online Learning Center at http www wd com setup Continue with Using the My Book Live Dashboard on page 54 CONNECTING THE DRIVE AND GETTING STARTED 18 MY BOOK LIVE USER MANUAL Using Mac OS X Using Finder to Open the Public Folder 1 In a Finder window click MyBookLive under the shared items in the side bar 2 If presented with an authorization screen select Guest and then click Connect to display the Public share Enter your name and password for the server MyBookLive so that Time Machine can access it Connect as Guest Registered User Cancel Conne
117. red A logout link displays if you use a password to access the My Book Live dashboard Roll the mouse over a link to display information about a page Click to display the associated page Provides links to product documentation a user forum FAQs and a customer support contact form Displays information about performing the tasks noted in the scrolling list below The or sign enables you to show or hide the scrolling display Navigate through the tasks by clicking the back lt and next gt arrows beside the blue dots below the task USING THE MY BOOK LIVE DASHBOARD 56 MY BOOK LIVE USER MANUAL No Item Description 8 gt or V buttons Display and hide screen sections 9 Device usage dock Displays the device name information about the type of files stored currently used capacity and system status 10 View my files Click this icon to display the public folder for your device I Displays when the system is processing l i nf m nN f Mm nN nN S Displays to the right of some items Tool Tips icon Auto Update C Enabled sets automatic reboot Provides a brief explanation when you roll the mouse over the icon Not shown in screen example Obtaining Customer Support To open the Support page 1 Click the Support option in the navigation panel to display the Support page Automated Customer Support Support Resources Product Documentation Contact Info GNU Ge
118. red on insert a paperclip or narrow tipped pen into the reset button slot on the back of the unit 2 Press and hold down the reset button for four seconds The device reboots this may take up to three minutes TROUBLESHOOTING 125 MY BOOK LIVE USER MANUAL Specific Problems and Corrective Actions The following contains specific problems that may arise during the use of the My Book Live Possible solutions are listed for each problem LEDs do not light up Make sure the power cord is connected correctly Make sure that the wall outlet has power Test it by plugging in another device The My Book Live front panel light is red and the unit s Network Adapter LEDs do not light 1 Confirm the network cable is properly connected to the My Book Live and the network switch or router 2 Make sure the network switch or router has power 3 Use a different network cable and port on the network switch or router Temporarily swapping the My Book Live s cable port with a working network device may identify any failing cables and ports My router has failed How do you manually map the drive letter Connect the device directly to the computer s Ethernet port Double click My Computer Click My Network Places On the Tools menu point to Map Network Drive Leave the drive set to the default letter In the Folder drop down list select device name public x 2S ey wey 2 Map Network Drive What network folder woul
119. rive Folder ov amp OSDisk C d Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live drive e Click Start Backup to begin backing up all of files and folders and skip to step 10 on page 30 To back up selected files or folders a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup dialog b Ifthe backup mode is category and Ready to perform category backup appears there click the Switch to File Backup button and then OK at the Switching Backup Plan prompt BACKING UP AND RETRIEVING YOUR COMPUTER FILES 29 MY BOOK LIVE USER MANUAL c Inthe backup by files selection box click the pointers to open the folder structure Folder l File Size Type Date v amp OSDisk C 4 e IMGP1437JPG 200MB JPEG imag 7 10 2012 5 12 S2AM p J AWD Tech Docs vw eo MGPI436JPG 2 02 MB JPEG imag 7 10 2012 5 13 32 AM Backup vf e MGP1439JPG 2 09 MB JPEG imag 37 10 2012 5 15 24 AM a k MGP140 JPG 1 45 MB JPEG imag 37 10 2012 8 57 02 AM dell Dell Manuals Hotfix bh lExp0 timp lExp1 imp MININT onboarder p Misc p T Pictures podia ptor j 100_0717 bad d Select the check boxes for the individual files or folders that you want to back up Note that clicking a folder check box automatically selects all of the subfolders and files in the folder e Click Apply Changes
120. rk drive Download Setup Software DEJ mv Boon e Downloads 534 Download softwa m dimize your pers ae Goud apenence anc manage your media and arive Lel WD Setup Software ae Ted you aai ap anj deoc piur ea F AHE Bee poce mt pity tho Lats TETEE pour tee ak Da wn Pie pi cs ORO h Lomi e y See ocees Content Loni Anos BSE EJ cyan a 4 In the WD SmartWare box click Download 5 Access your downloaded files and extract the contents of the zip file to your computer 6 Double click WD SmartWare Setup file 7 Follow the on screen instructions to complete the installation BACKING UP AND RETRIEVING YOUR COMPUTER FILES 23 MY BOOK LIVE USER MANUAL 8 Click the Launch WD SmartWare button to display the WD SmartWare Home screen See WD SmartWare Home Screen on page 24 Launching WD SmartWare After Installation Use one of the following options for the WD SmartWare Software once you have installed it WD SmartWare icon o n the Windows system tray left or right click the WD Quick View icon to display the main menu and then select WD SmartWare OR Windows Explorer Click Start or and then click Programs gt WD SmartWare gt WD SmartWare WD SmartWare Home Screen The Home screen is the first screen you see after you launch WD SmartWare MINDNT 23P HTM My Book Live MyBookLive OSthain plz 224 4 GB Total 1 8 TB Total 1 8 TE Free
121. rn Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from http support wdc com download gpl or obtained on CD for a nominal charge from http support wdc com download gpl or by calling Customer Support within three years of the date of purchase 2 you may re use re distriobute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL is included herewith may be obtained at htto www gnu org and may also be found at http support wdc com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital REGULATORY AND WARRANTY INFORMATION 131 MY BOOK LIVE USER MANUAL Appendix TwonkyMedia TwonkyMedia Firmware versions prior to 02 40 xx used TwonkyMedia as the media server This section covers those legacy firmware releases TwonkyMedia streams your music photos and videos to compatible devices in your home Playing media on a compatible device is easy The TwonkyMedia server searches for all the media stored in the Public share on the
122. rom My book ive MIMINT 22 NTM My Book Live MyBook ive OSDisk C Sra tare 724 4 GB C Pietreeve All Files Total G Relieve Some Files Show oder files i Show deisled fias View A Hame Sie Gale Tih GB Free BACKING UP AND RETRIEVING YOUR COMPUTER FILES 32 3 MY BOOK LIVE USER MANUAL b Select the desired volume and click the Select Destination button On the Select a destination for retrieved files screen IF you want to copy your retrieved content to Its original location Note Not available when retrieving a backup of a different computer A retrieved content folder Note If you change the retrieval content location from where it has been the previous location will be backed up THEN a Select the To the Original Places option b Click the Select Files button to display the Select content to retrieve screen a Select the In a Retrieved Content Folder option b If you want to specify a different retrieve folder click Browse and identify the new retrieve folder c Click the Apply button to save and implement the new retrieve folder d Click the Select Files button to display the Select content to retrieve screen On the Select content to retrieve screen select Retrieve Some Files to display the retrieve files selection box _ Retrieve All Files a Retrieve Some Files V Show older files Show deleted files b LocalPack L Users A L Public i WD
123. rything on your computer music photos documents applications emails and system files The My Book Live drive can store these backups so that if your hard drive or operating system should crash or you lose a file you can easily restore it to your computer You can also specify the maximum amount of space you d like to use on your Time Machine to backup your files See Mac Backups For Mac OS on page 65 Setting Up Time Machine To set up Time Machine to back up files to your My Book Live drive 1 Use one of the following methods to open Time Machine Click the Time Machine icon in the Dock Click the Apple menu gt System Preferences and select Time Machine Click Go gt Applications and select Time Machine 2 If this is your first time creating a backup the following screen displays You haven t selected a location for Time Machine backups To select a location for backups set up Time Machine Cancel Set Up Time Machine BACKING UP AND RETRIEVING YOUR COMPUTER FILES 39 MY BOOK LIVE USER MANUAL Click Set Up Time Machine to display the Time Machine Preferences screen oo Time Machine LaLe show ai Select Disk Options Time Machine lime Machine keeps copies of everything on your Mac including system files applications and settings as well as your music pictures and other important files Since Time OFF l ON Machine keeps daily backups you can revisit your
124. s memories and back up all your PCs and Macs wirelessly to one reliable location over your wireless network using WD SmartWare Every time you save something it s instantly backed up Mac users can use all the features of Apple Time Machine backup software to protect their data Speed without compromise Built with an 800 MHz CPU for maximum performance to power all your applications from streaming to remote access Designed around the most recent advances in Ethernet chip technology this product delivers best in class read speeds faster than traditional USB 2 0 drives Faster speeds can be reached when connected within a wired Gigabit Ethernet network PRODUCT OVERVIEW 3 MY BOOK LIVE USER MANUAL Serve up your music with iTunes The drive includes iTunes server support so you can centralize your music and video collection and stream it any Mac or PC with iTunes Easy to set up easy to find on your network Set up is a snap In just a few minutes you re up and running Mac Windows 8 Windows 7 and Windows Vista computers will automatically find your My Book Live drive in seconds Add an extra layer of protection for your files You can automatically make a second copy or safepoint of your My Book Live on another My Book Live or NAS drive on your home network Now you ve got double safe protection for all your media and ultimate peace of mind WD 2go The Pathway to Your Personal Cloud What is
125. s errors warning icons appear in the Manage section Roll the cursor over the icons for more information MANAGING SAFEPOINTS 93 MY BOOK LIVE USER MANUAL Accessing Your My Book Live Remotely WD 2go The Pathway to Your Personal Cloud Enabling Remote Access setting Up Mobile Access setting Up Web Access Through WD 2go Accessing Your Personal Cloud This chapter explains how to set up the My Book Live drive for remote access and describes some of the ways you can take advantage of its many capabilities WD 2go The Pathway to Your Personal Cloud fae A personal cloud is your content at home secure and under your control Unlike public clouds a personal cloud allows you to keep all your content in one safe place on your home network Share files stream media and access your content anywhere No monthly fees No mysterious location of your data Keep your videos music photos and files safe at home and always with you If you can access the Internet from a computer you can securely access your media and files anywhere in the world WD 2go web access provides fee free remote access to your My Book Live personal cloud storage Once you log in WD 2go mounts My Book Live to your computer like a local drive and your remote folders are available on your Mac or PC Seamlessly open save as and attach files to emails from this virtual drive Note Copying or streaming content from your home will likely be limited b
126. sic Shared Music is Pictures Name Date Modified CJ Shared Music Aug 25 2012 7 50 AM Lol 192 168 C Shared Pictures Today 5 12 PM CI MyBook ul Shared Videos Aug 25 2012 7 50 AM J Software Aug 25 2012 5 45 PM L WD SmartWare swstor Aug 25 2012 7 50 AM CI 192 168 i minint 23p minint 85h 10 Select the file s you want to access You can view edit delete or copy files just as you would with any network drive Accessing Your My Book Live Remotely 110 MY BOOK LIVE USER MANUAL Sharing Your Files Remotely To share files remotely with a family member or friend create a new user on your My Book Live and then create a separate web access account for that particular user Only the shares to which the user has access display 1 If the person is not already a user of the My Book Live drive create a new user see Creating a User on page 75 2 Create a web access account for the user See page 105 The user receives an email providing instructions for using WD 2go Accessing Your My Book Live Remotely 111 MY BOOK LIVE USER MANUAL Playing Streaming Videos Photos amp Music Media Server Overview Media Server Settings Media Types Supported Media Storage Accessing My Book Live from Media Players Accessing My Book Live Using i funes Media Server Overview My Book Live Personal Cloud Storage device is designed to serve as your home s central media hub It enables you to stre
127. solid performance Host Ihe computer to which other computers and peripherals connect Host Adapter A plug in board that acts as an interface between a computer system bus and a hard drive Host Interface he point at which a host and a drive are connected to each other Host Transfer Rate Ihe speed at which a host computer can transfer data across an interface HTTP Hypertext Transfer Protocol Protocol used by the World Wide Web to transfer information between servers and browsers See also Protocol Hub In a network a device joining communication lines at a central location providing a common connection to all devices on the network Interface A hardware or software protocol to manage the exchange of data between a device and a computer the most common ones are EIDE also known as PATA SATA and SCSI See also Protocol GLOSSARY 134 MY BOOK LIVE USER MANUAL IP Internet Protocol A system that controls how data messages are separated into packets routed from the sender and reassembled at the destination See also Protocol IP Address A 32 bit binary number that uniquely identifies a computer connected to the Internet iTunes An audio playback program used to import songs and other media files from your hard drive or My Book Live drive LAN Local Area Network A system in which computer users in the same company or organization are linked to each other and often to centrally stored
128. splay only if you make changes Date amp Time The date and time are synchronized to the NTP network time protocol server by default You have the option of setting the date and time manually or allowing the NTP to access the Internet and automatically set the time If you are not connected to the Internet you must enter the date and time manually v Date amp Time Time Zone NTP Service Add New Primary O CONFIGURING BASIC SETTINGS 61 MY BOOK LIVE USER MANUAL 1 View or modify the following settings Time Zone From the drop down list select the time zone where your drive is located Date amp Time From the drop down lists select the current date and time NTP Service Select the check box to enable NTP service which automatically synchronizes your drive to update the time and date If you want to change to another primary NTP server click Add New Primary and then enter the URL address of the new primary server 2 If you have made any changes click the Save button Updates This section of the page enables you to set up the drive to update the firmware automatically or to manually check for an update file v Updates Description My Book Live Firmware Version MyBookLive 02 32 05 044 Core F W Last Update Sat 25 Aug 2012 06 52 13 AM PDT New Firmware Update Check tor Update Update from File Auto Update Enable sets automatic reboot A description current version number and
129. ted in the right pane Barganvile Bargainvile Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside gizeeeezzzz2z77 gPRPERRRER EERE F jeee 3 Double click a media file to play it PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 124 MY BOOK LIVE USER MANUAL Troubleshooting First Steps Checklist Resetting the My Book Live Specific Problems and Corrective Actions For any issue first ensure that you are using the latest firmware for My Book Live See Updates on page 62 for update instructions First Steps Checklist Is the power supply plugged in to the wall outlet and the drive Are all cables correctly connected and secured ls the status indicator green If not refer to Checking the Front Panel LED on page 12 Resetting the My Book Live If you have set a password or a static IP address on the My Book Live dashboard and have forgotten it pressing the reset button while the device is powered up resets the password to the default value of none and to default IP settings Resetting does not erase your files Follow the instructions below to reset the device using the reset button WARNING Do not move the unit while it is turned on If you do not have access to the back of the unit unplug the drive from the power source turn the drive around so you do have access and then plug the drive in again 1 With the device powe
130. tely 106 MY BOOK LIVE USER MANUAL Troubleshooting Your WD Photos Database If you suspect that your WD Photos Database has been corrupted 1 Navigate to the Advanced section of the Remote Access page 2 Click Rebuild Your WD Photos Database is rebuilt Advanced Rebuild database for troubleshooting purposes Accessing Your Personal Cloud Note WD 2go web access is not compatible with 64 bit Windows XP 1 Register the web access account as described on page 105 2 Inabrowser sign in to htto www wd2go com using the associated email address and password from step 1 The screen displays your WD NAS device s My WD Devices WD 3 Select the My Book Live you would like to access Depending on whether you have remotely accessed a share before a Java application run request may appear Accessing Your My Book Live Remotely 107 MY BOOK LIVE USER MANUAL 4 In Windows the following message displays If you do not want to see this message in the future select the Always trust content from this publisher check box Click the Run button The application s digital signature has been verified Do you want to run the application Name com wd nas4g mapdrive MapDrive Publisher Western Digital Technologies Inc From http mybookliveduo device 55632 wd2go com Lain creat This application will run with unrestricted access which may put your personal information at risk The publisher s id
131. the table Rebuilding is more thorough than re scanning but can take more time Note Re scanning and rebuilding take place automatically You only need to use the buttons if you are having a problem iTunes You or anyone connected to the My Book Live device can use ITunes to play stored music files This service creates a virtual music library on the device and treats it as an iTunes repository making it possible to stream music files from the My Book Live device to Windows or Mac computers running ITunes Note ITunes 10 4 or later only supports music files See Knowledge Base Answer ID 8412 for additional information on Tunes supported versions The iTunes Media Server supports the following file types AAC MP3 WAV MPEG 4 Note Tunes scans any shares that have the Media Serving setting enabled including the Public share by default To enable iTunes 1 On the Navigation panel of the My Book Live dashboard click Settings and then click the Media tab PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 114 MY BOOK LIVE USER MANUAL 2 Click the gt beside iTunes to expand the iTunes section of the page v iTunes Enable the iTunes server to access your media through your iTunes player iTunes Server W Enable 3 To enable iTunes to access your music files through your iTunes player click the Enable check box iTunes is enabled by default 4 Click the Rescan button to update your media files Whe
132. ting up remote access on this page and then using the WD Photos and WD 2go see Accessing Your My Book Live Remotely on page 94 CONFIGURING BASIC SETTINGS 72 MY BOOK LIVE USER MANUAL Media Server Settings The Media page enables you to define DLNA Digital Living Network Alliance and iTunes settings so that you can enjoy media in every room in your house Note DLNA and ITunes only work on your network v DLNA Media Server ed na Stream e music photos and videos to any com patible device throughout your home Media Streaming J Enable Status iTunes For instructions on configuring DLNA Media Server and iTunes settings on this page and then displaying or streaming media see Playing Streaming Videos Photos amp Music on page 112 CONFIGURING BASIC SETTINGS 73 MY BOOK LIVE USER MANUAL Managing Users Viewing Users Creating a User Creating a Private Share for a User Changing a User s Password Editing User Settings Deleting a User The Administrator creates accounts for others who will have access to the My Book Live drive These accounts are referred to as users Users have full access to their own private shares and to public shares and limited access to the shares of other users Note The Administrator normally the owner is the person in charge of setting up computers on the network The Users option on the navigation panel lists current users and enables the Administr
133. to your home network The server is pre set So you can just transfer your multimedia content to the Public share on your My Book Live device and you are ready to stream and view content on your home entertainment center game consoles for example Xbox 360 or PlayStation 3 WD TV Live HD media player or DLNA 1 5 Digital Media Adapters and other PCs on your home network Visit http www dina org for further information on DLNA Media located outside of the My Book LIve device folders will also be indexed and available through the DLNA player If you do not want this media to be made available place the media in a separate share then turn off the DLNA indexing for that share See Creating a New Share on page 80 PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 112 MY BOOK LIVE USER MANUAL To enable a your My Book Live device to stream content to your media player s 1 On the Navigation panel of the My Book Live dashboard click Settings and then click the Media tab 2 Click DLNA Media Server to open the section 3 Select the Enable check box for DLNA enabled by default DLNA Media Server ed na Streams musie photos and videos to any compatible device throughout your home Media Streaming Status 4 To view alist of your media players receivers click the down arrow to expand the Media Streaming section DLNA Media Server amp d na Streams music photos and videos to any compatible devic
134. trieve content from 2 Choose whether to retrieve content to a special retrieval folder or to the original location 3 Choose what content to retrieve files folders or everything 4 Retrieve the content BACKING UP AND RETRIEVING YOUR COMPUTER FILES 31 MY BOOK LIVE USER MANUAL Retrieving a File After selecting the drive on the Home screen you can retrieve files or complete folders from your My Book Live drive For information on retrieving folders see Retrieving a Folder on page 34 To retrieve a file from your drive 1 Click the Retrieve tab to display the Select a destination for retrieved files screen Home Select a desiinaion for reineved files MIMINT 23 HTM OSDisk C2 Where would you like to copy your retrieved files To the Original Places is 1 z Retum af retried files fo their original focabons on yout campala Ba a D Toe Retrieved Content Folder Fa The current retrieve folder is Pud afl retrieved Stes into a singhe folder Bg am ClsersWDocuments Rotieved Contents If you want io change This folder specity iha mew imida below E Backup Browse EA 2 The drive may contain backups from other computers To retrieve files from a specific computer volume a Click the Change Retrieve Volume button to display the Select a volume to retrieve from screen Hore Rackup Select coment to retneve T
135. tto support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession REGULATORY AND WARRANTY INFORMATION 130 MY BOOK LIVE USER MANUAL Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 3 years in the North South and Central America region 3 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at htto support wdc co
136. usly by pressing the X button You now see a list of folders Music Photo and Video to the right of the MyBookLive icon Make sure that you select the folder that corresponds to the option you selected back in step 2 For example if you selected Photo from the main user interface screen open the corresponding Photo folder to the right of the MyBookLive icon otherwise your content will not display properly Other Media Players Following are general steps for setting up devices such as digital picture frames Blu Ray players network connected IVs and digital media adapters 1 Ensure that your My Book Live is connected to your home s local network and is powered on Follow the user instructions provided with your media player to proceed through any initial setup or installation of drivers Using the navigation feature on your player scan and detect your My Book Live on your network Depending on the player you have you may need to access a Settings Network Setup page in the user interface to establish connection so that your player can link to your My Book Live Please refer to your player s user guide for specific instructions DLNA Devices see specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network So you can access content on My Book Live Go to htto www dina org for a list of DLNA certified devices and for further information PLAYING STREAMING VIDEOS PHOT
137. uter a user name and password are not required If they are not the same visit http support wdc com and see Knowledge Base Answer ID 5681 WD Quick View in the menu Public and Private Shares bar Mac OS X Windows 8 Windows Vista Windows 7 1 Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display the submenu Select Open on the WD Quick View submenu The shares display in a second submenu Select the desired share For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard see Creating a User on page 75 For a public share if prompted for a user name and password select Guest In the Toolbar select the File Explorer icon In the left panel select Network Click My Book Live Double click the Public folder on your drive Click gt Computer In the left panel select Network Click My Book Live Double click the Public folder on your drive Windows XP Public Share 1 2 Click Start gt My Computer Under Network Drives double click the Public folder on your drive MANAGING SHARES 83 MY BOOK LIVE USER MANUAL IF you want to open a THEN for share using Mac OS X Public and Private Shares 1 Open a Finder window and locate your My Book Live drive under the Shared heading in the side bar Double click the drive to display the Pub
138. vation code in your app on your mobile or tablet device Activation Code Code will expire on Mon 13 Aug 2012 01 46 46 PM PDT Continue Help Access your files on the go A Your F Enabling Remote Access Activating the WD Photos Mobile App Activating the WD 2900 Mobile App 5 Click the Continue button you may have to scroll to the bottom of the page to see it Anew device with a status of Waiting displays v Mobile Access Add Access Mobile Devices ron Device Waiting Q 0369 L 8823 Lovee 0887 admin sod expires Mon 13 Aug 2012 01 50 37 PM POT o New Device Waiting a732 L 0499 J te 6219 12 o admin Code expres Mon PM POT Help Access your files on the go Activating the WD Photos Mobile App Activating the WD 290 Mobile App Accessing Your My Book Live Remotely 99 MY BOOK LIVE USER MANUAL 6 Once you have entered the code on your mobile device the device and app name display v Mobile Access Mobile Devices J Leslie D Cook s iPad Connected Mobile Access to Your Personal Cloud 7 Continue with Installing WD Photos on Your Mobile Device on page 100 or Installing the WD 2go Mobile App on page 102 Note To remove access to a mobile device or delete an unused code click its trash can icon Installing WD Photos on Your Mobile Device Important Make sure the photos you want to view on the mobile device are stored in the Shared Pictures subfolde
139. y on page 37 versions to keep for each file Specify a path to a different Retrieve Folder Specifying a Different Retrieve retrieve folder Folder on page 36 Change the option that checks for Preferences Setting the Preferences Auto software updates whenever you Update Option on page 37 reconnect your My Book Live drive to your network BACKING UP AND RETRIEVING YOUR COMPUTER FILES 35 MY BOOK LIVE USER MANUAL Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file If you overwrite or delete a file by mistake or want to see an earlier version of the file the WD SmartWare software has a copy for you Keeping more versions Improves your ability to save retrieve more versions of a file Consumes more disk Space To specify the number of backup versions that you want to keep for each file 1 On the Software Settings screen click the File History button to display the Set File History screen eov ganna Enter the number of backup versions lo keep for each le Retrieve Folder 5 E Preferences 2 Specify the number of file versions that you want to keep from 1 to 25 in the Enter the number of backup versions to keep for each file box 3 Click Apply to save and implement the new number of backup versions Specifying a Different Retrieve Folder When you start a retrieve you can choose whether you want to store the retriev
140. y Media information Changes 175 Me ays Add Favorites to List When Dragging i k ane ants More Options 733 Mae A Help with Using the Library cM he ra Era 140 71 19 PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 118 MY BOOK LIVE USER MANUAL 6 Click Find media that others are sharing and then click OK O Windows Media Player Media Sharing 2 lo Find media that others are sharing Find and share music pictures and video on your network 20 Sharning setings aF 7 Share my meda Your newark linidentfied network is a private network Devices that you allow can find your shared media Organize v Stream v amp Library gt Playlists 4 J3 Music Artist Album Genre Videos Pictures Recorded TV U3 System F P Other Libraries a P MyBooklive 4 JJ Music 4 Artist Album O Genre LY mesia Guide v gO gt MyBookLive Music All music Create playlist v om 25 O Clock f All The Lost Souls pE John Henry State Songs Then And Now Keeper Of The Flame g Lead Sails Paper Anchor z Very Best of David Hasselhoff His Then And Now ti B Sides and Rarities Gold California Greatest Hits Africa Brasil res Unsupervised X k B Sides and Rarities se They Might Be Giants 00 28 wv Oo E iss _ Pri O 9 8 Double click the media file you want to play WD TV Live Live Plus HD Media Players You can connect a WD TV Liv
141. y some of your files were not backed up try Saving and closing all of your open files Closing all running applications including your email program and web browser Important Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup The best long term solution is to relegate the drive to long term archive storage and a Click the Help tab b Click the WD Store link to view the Western Digital Online Store website c Click External Hard Drives and select the best drive to suit your future requirements 11 If you clicked Stop Backup at step 10 the Stop backup confirmation prompt reminds you that the WD SmartWare software runs your backup job in the background so you can continue using you computer for other things during the backup To continue click either Continue Backup to disregard your request and resume the backup Stop Backup to follow through with your request and stop the backup 12 If your computer has more than one internal hard drive repeat the backup procedure for each one Retrieving Backups The WD SmartWare software makes it easy for you to retrieve files that your My Book Live drive has backed up and either Restore them to their original locations on your computer OR Copy them to a special retrieve folder Retrieval is generally a four step process 1 On the Home screen choose the drive to re
142. y your ISP s upload bandwidth For example a typical home Internet connection ADSL or Cable modem may have an upload limitation of 500Kb s 0 063 MB s so that copying a 2GB movie would take 8 8 hours and copying a typical 2MB MP3 music file would take just 32 seconds If you plan to copy or stream data regularly from your home you May consider upgrading your Internet connection Mobilizing Your Files with WD 2go Mobile Apps WD 2go and WD Photos mobile apps bring your photos and files to your fingertips on your Apple iPhone iPod touch iPad Android tablet or Android smartphone Requirements include Western Digital My Book Live personal cloud storage connected to the Internet Your device access code generated by your My Book Live Android devices Most smart phones and tablets with OS 2 1 or later Apple devices WD Photos iPhone iPod touch or iPad with OS 3 2 or later WD 2go iPhone iPod touch or iPad with OS 4 x or later Accessing Your My Book Live Remotely 94 MY BOOK LIVE USER MANUAL About WD 2go Mobile App Access your files music and photos with your mobile device Open and view presentations and documents stream media and show off photos stored on your My Book Live personal cloud storage Use your iPad iPhone iPod touch or Android mobile device to view stored files and stream music in the palm of your hand Download the WD 2go mobile app from the Android Market or the Apple i
143. you want to set up a password for the user to prevent Password others from accessing the user s private share enter a password for the user Create private share for Select this option to create a private share with full this use access rights for the new user Allow access to existing Select this option to grant the new user access to other shares shares Select the check box next to each share the user can access and then specify the level of access by selecting the full access or the read only access Icon For example the new user may be given read only access to the family s photos or Mom s videos so he can t change delete or add to them but full access to Projects so he can add edit or delete project files MANAGING USERS 76 MY BOOK LIVE USER MANUAL 4 Click the Save button The new user is listed in the User List and the Share Access section moves to the right panel User List User Detail admin User Name New _user Full Name Password Share x Create New Share Access Share Name Required Creating a Private Share for a User 1 Ifyou want to create a private share for the user in the Share Access section on the right panel click the Create new share button A Create New Share box displays over the page Create New Share Share Name Barneyshare Share Description Barney Video User Access g Public gt Private Media Serving Required MANAGING USERS 77

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