VTech VT 30-9116 User's Manual
Contents
1. o EASY ONE TOUCH ACCESS TO 900MHz HIGH FREQUENCY dialpads SERVICE NO PC OR ISP REQUIRED 9 USER S MANUAL To help protect the environment this product may contain recycled or reconditioned parts and materials vtech VTECH TELECOMMUNICATIONS LTD Printed in China 91 5182 10 00 ISSUED 0 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic S afety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 3 1 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation To protect it from overheating these openings must not be blocked by placing the product on the bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation where proper ventilation is not provided2. Memory Number Store a new number in its place Dial Memory Numbers 1 Press PHONE KEY 2 Press and release PROG MEM KEY then press the number button 1 9 where the memory number is stored DIFFICULTY THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL Ensure that the ringer is turned on Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack Make sure the power cord is plugged in You may be too far from the base unit You may have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones YOUR CALLER FADES IN AND OUT You may be nearly out of range Move closer or relocate the base YOU HEAR OTHER CALLS WHILE USING YOUR PHONE Replace the handset in the base cradle wait a few moments and try again Disconnect your base unit from the telephone jack and plug in a regular telephone If you still hear other calls the problem is probably in your wiring or local service Call your local telephone company YOU HEAR NOISE IN THE HANDSET AND NONE OF THE KEYS OR BUTTONS WORK Make sure the power cord is plugged in Your base unit and handset may not be operating on the same channel Place the handset in the cradle for a few moments to reset the channel COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics like people can sometimes get confused If the unit does not seem to be responding normall
3. This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 0 To reduce the risk of electric shock do not disassemble this product If service or repair work is required contact VTech Customer Service at 1 800 595 9511 Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the appliance is subsequently used 11 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 Unplug this product from the wall outlet a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product c Ifthe product has been exposed to rain or water d Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of ot
4. by the party responsible for compliance could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures 12 14 FCC REGULATIONS Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet or ona circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack USOC RJ11C or RJ11W Your telephone company may discontinue your service if your equipment causes harm to the telephone network They will notify you in advance
5. of disconnection if possible During notification you will be informed of your right to file a complaint with the FCC If it is determined that your telephone equipment is malfunctioning the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC For repair procedures follow the instructions outlined under the VTECH Limited Warranty The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive a call The general rule is that the REN value should not exceed 5 0 total however contact your local telephone company for the specific number in your area MAINTENANCE _ TAKING CARE OF YOUR TELEPHONE Your VT 30 9116 cordless telephone contains sophisticated electronic parts so it must be treated with care AVOID ROUGH TREATMENT Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it AVOID WATER Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install your base unit near a sink bathtub or shower Remember that electrical appliances can cause serious injury if used when you are wet or standing
6. LEPHONE WALL JACK CAUTION Setting Up Your VT30 9116 1 Never install telephone wiring during a 1 Choose an area near an electrical outlet lightning storm and a telephone wall jack 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 2 Plug the AC power adapter into an electrical outlet and the DC connector to the back of the base unit 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface CAUTION Use only the AC adapter shipped with your VT 30 9116 This is a Class 2 AC adapter specifically designed for use with the VT30 9116 4 Use caution when installing or modifying telephone lines NOTE Connect power to the base unit before placing the handset in the cradle 3 CHARGE THE HANDSET BATTERIES BEFORE USE The batteries recharge automatically whenever the handset is in the base unit cradle The batteries must be charged for 24 hours before using your phone for the first time 4 Connect the telephone line cord Insert one end of the telephone line cord into the jack at the rear of the base unit Plug BASE UNIT FEATURES CHARGING LED The CHARGING LED illuminates steadily when the Handset is in the Base cradle to indicate that the Handset battery pack is being charged PAGE KEY Press the PAGE key to page the handset Press it a second time to cancel a p
7. age The base will ring the handset 1 min before ending the page automatically The handset can also cancel the page by pressing the PHONE key ORDER INFORMATION For Model VT 30 9116 a QTY Batteries 14 95 CACH cece 4 95 Shipping amp Handling Per Battery Ordered cece seeeneeeneeeneeeeeeee METHOD OF PAYMENT DO NOT SEND CASH CHECK M O VISA MASTERCARD DISCOVER AMERICAN EXPRESS CREDIT CARD EXP DATE CARD HOLDER S SIGNATURE PLACE ORDER FORM AND PAYMENT IN ENVELOPE AND SENDTO VTECH COMMUNICATIONS 8770 SW NIMBUS AVENUE BEAVERTON OREGON 97008 7195 YOU MAY ALSO ORDER BY PHONE CALL 1 800 595 9511 1 Choose a spot near an electrical outlet and a telephone jack Your phone requires a modular telephone jack and a standard electrical outlet 120V AC The power cord is six feet long make sure there is an electrical outlet within reach of the base The outlet should not be controlled by a wall switch If the switch is ever turned off the phone will not operate 2 Position the wall mount adapter on the P base Line up the tabs on the wall mount adapter with the holes on the bottom of the base Snap the wall mount adapter firmly in place PHONE LED gt VOLUME SWITCH gt PHONE KEY TONE KEY gt PROG MEM KEY gt HONE LED The PHONE LED light
8. ess PHONE KEY dialpad key on the cordless handset to access your internet telephone account Follow the voice prompts to complete your call PHONE LED _ gt VOLUME SWITCH gt PHONE KEY TONE KEY MEM PROG KEY gt OPERATING INSTRUCTIONS Handset Ringer Style You can select from four different handset ringer styles 1 Make sure the handset is off 2 Press PROG MEM KEY KEY 3 Press 1 2 3 or 4 to select your ringer style You will hear a sample of the ringer style 4 Press PROG MEM KEY Ringer OFF Battery Save Make sure the handset is off Press PROG MEM KEY KEY Press 5 Press PROG MEM KEY To turn the ringer on again see Handset Ringer Style IAN dialpad KEY REDIAL KEY CHARGING LED CHAN PAUSE KEY FLASH KEY PAGE KEY 0OPERATING INSTRUCTIONS___ Store a Pause in a Memory Number Press to store a two second pause in the dialing sequence Each press adds another two second pause and counts as one digit Directory Label Use the self adhesive directory label to keep a recode of the numbers or names stored in memory It s best to write on the label before applying it to the phone Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and base can communicate over only a ce
9. for information on Ni Cd battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation Changing your dialpad Contact Number This phone is pre programmed to dial 1 800 DIALPAD when you press dialpad key If you have a local POP Point of Presence number for dialpad you need to reprogram this contact number 1 2 3 4 Make sure the handset is off Press PROG MEM KEY The PHONE light blinks Dial your local POP telephone number up to 16 digits Press dialpad KEY Answering Calls When an incoming call is ringing the PHONE LED on the handset will flash To make sure your phone rings when the handset is away from the base please keep the base antenna in the upright position To answer a call when the handset is in the base just pick up the handset To answer a call when the handset is away from the base just press any key on the handset This is very useful in a dark environment you do not have to fumble around looking for the PHONE key to answer the call Disconnecting To end a call either place the handset back in the base or press PHONE on the handset Changing Channels If you notice interference when using your handset press CHAN to switch to a clear channel This functio
10. he battery pack 4 Replace the battery cover by sliding it into place 5 The new battery pack must be charged before using your telephone Place the handset in the cradle of the base unit to allow it to charge for 24 hours Maximum battery life between charges is more than 5 hours of continuous talk time or 4 days of standby CAUTION To reduce the Risk of Fire or 1 Injury to Persons Read and Follow these instructions Use only VTECH battery 80 5074 00 00 2 Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 3 Exercise care in handling batteries in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns 4 Do not dispose of the battery in a fire ae The cell may explode 6 E AGUT SSR SS SS SS SS SS SS SS SS Se CUT REPLACEMENT BATTERY ORDER FORM For VT30 9116 Cordless Telephone Name Address City State Zip Daytime Phone Number GETTING STARTED the other end into a telephone wall jack Make sure the plugs snap securely into place aceLectaica 5 CHECK FOR A DIAL TONE After the OUTLET batteries are charged pick up the handset and press the PHONE key The PHONE indicator should light up and you should hear a dial tone If not see IN CASE OF DIFFICULTY TE
11. her controls may result in damage and will often require extensive work to restore the product to normal operation e If the product has been dropped and the cabinet has been damaged f Ifthe product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lighting 14 Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Parts Check List 1 2 3 4 Handset Base Unit Telephone line cord AC adapter TELEPHONE LINE CORD ap WALL MOUNTING BRACKET INTRODUCTION 5 Battery Pack 6 Wall mounting bracket 7 Belt Clip i Hrer as BASE UNIT BATTERY PACK AC ADAPTER BELT CLIP REPLACING THE HANDSET BATTERIES 1 2 Remove the battery case by pressing on the ridged lines and sliding downward Discard the old battery pack Don t put the old battery pack in a trash compactor or a fire it could burst IMPORTANT Do not dispose of this battery in household garbage For information on recycling or proper disposal consult your local solid waste collection or disposal organization 3 Hold the battery pack and plug the cord into the handset The two cord metal tips on the white plastic end of the plug should be facing upwards Place the cord in the case so it rests on top of t
12. in water If your base unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROMTHE WALL Then pull the unit out by the unplugged cords ELECTRICAL STORMS Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms CLEANING YOUR TELEPNONE Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer TRANSMIT FREQUENCY Handset 923 10MHz to 927 75 MHz Base 902 30 MHz to 906 65MHz RECEIVE FREQUENCY Handset 902 30 MHz to 906 65MHz Base 923 10MHz to 927 75 MHz NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset 20 8cm x 5 9cm x 4 3cm L x W xT maximum antenna excluded Base 19 3cm x 13 8cm x 6 2cm Lx W xT maximum antenna excluded WEIGHT Handset 180grams Base 205grams POWER REQUIREMENTS Handset Self contained nickel cadmium rechargeable battery supply 3 6V nominal 400mAh capacity Power Adapter 9V DC 200mA SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE 13
13. mes cause interference Try moving the appliance or the base unit to another outlet YOU GET NOISE STATIC OR A WEAK SIGNAL WHEN YOU RE AWAY FROM THE BASE UNIT You may be out of range Either move closer to the base or relocate the base unit The layout of your home may be limiting the range Try moving the base unit to the second or third floor or to some other location 11 OPERATING INSTRUCTIONS IN CASE OF NOTE Your VT30 9116 is preset at the factory for TONE dialing Temporary Tone If you have a rotary dail pulse telephone service TONE PULSE seiting is set to PULSE this feature allows you to enter special codes and tones to operate answering machines use electronic banking services calling cards or other special services First dial the call normally Then activate the Temporary Tone feature by pressing TONE the key You can then press the numbers or symbols you need and your phone will send the proper signals To end the call press PHONE or place the handset ack in the base The phone will automatically go back to rotary dial pulse service Store Memory Numbers 1 Make sure the handset is off 2 Press PROG MEM KEY The PHONE light blinks 3 Dial the telephone number up to 16 digits OR Press REDIAL KEY to store the last number dialed 4 Press PROG MEM KEY 5 Press the number button 1 9 where you want to store the telephone number Change Replace a Stored
14. n is only available when you are on a call TONE PULSE Setting If you have touch tone service on phone line Press PROG MEM to switch to TONE dialing If you have rotary service press PROG MEM to switch to PULSE dialing If you have difficulty operating your phone the suggestions below should solve the problem If you still have difficulty after trying these suggestions In the US call VTECH Communications at 1 800 595 9511 In Canada Call VTECH Electronics at 1 800 267 7377 THE PHONE DOESN T WORK AT ALL Make sure the power cord is plugged in Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack Make sure the batteries are properly charged If the handset makes two beeps the battery needs charging If the PHONE indicators do not light when you press PHONE you must charge the batteries If you recently installed a new battery pack make sure it is installed correctly NO DIAL TONE First check all the suggestions above If you still don t hear a dial tone disconnect the base unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Call your local telephone company YOU GET NOISE STATIC OR A WEAK SIGNAL EVEN WHEN YOU RE NEAR THE BASE UNIT Household appliances plugged into the same circuit as the base unit can someti
15. rtain distance which can vary with the locations of the base and handset the weather and the construction The RBRC Seal on the nickel cadmium battery contained in our product indicates that VTech Communications INC is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmium batteries into the trash or municipal waste which may be illegal in your area VTech s partnership with RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC The RBRC Seal 10 of your home or office For best perormance keep the base antenna fully upright If you receive a call while you are out of range the handset might not ring or if it does ring the call might not connect when you press PHONE KEY Move closer to the base then press PHONE KEY to answer the call If you move out of range during a phone conversation you might hear noise or interference To improve reception move closer to the base If you move out of range without pressing PHONE KEY your phone will be left off the hook To hang up properly walk back into range periodically pressing PHONE KEY program or authorized VTech product service centers Please call 1 800 8 BATTERY
16. s assumes no responsibility for units sent without prior Return Authorization WHAT DOES OUR WARRANTY NOT COVER Batteries Products purchased outside the USA Communications Damage from misuse neglect or acts of nature lightning floods power surges etc Products which may have been modified or incorporated into other products Products serviced by the owner or a service facility not expressly authorized by VTECH Products purchased more than 12 months from current date HOW DOES STATE LAW RELATE TO THIS WARRANTY state to state This warranty gives you specific rights You may also have other rights which vary from IF YOU PURCHASED YOUR TELEPHONE IN CANADA Please call 1 800 267 7377 Ship to VTECH ELECTRONICS 200 7671 ALDERBRIDGE WAY RICHMOND BC V6X 1Z9 FCC AND IC REGULATIONS This equipment complies with Parts 15 and 68 of the Federal Communications Commission FCC rules for the United States It also complies with regulations RSS 210 and CS 03 of Industry Canada IC A label is located on the underside of the base unit containing either the FCC registration number and Ringer Equivalence Number REN or the IC registration number and Load Number You must upon request provide this information to your local telephone company This equipment is compatible with inductively coupled hearing aids FCC Part 15 Warning Changes or modifications to this unit not expressly approved
17. s when the phone line is being used by the handset It flashes in cadence with an incoming ring It flashes quickly during PROG mode It flashes slowly when battery is low Press the PHONE key to make a call Press the PHONE key again to exit all modes of operation dialpad KEY Press the dialpad key to access to dialpad service No PC or ISP required FLASH KEY c If you are currently on a call pressing FLASH flashes the line This would be used with a feature like call waiting to answer your second call HAN KEY Pressing the CHAN key when the handset is in use will activate a channel change to the next free channel This is used if you are experiencing noise or interference on the current channel MEM KEY Press the MEM key to enter MEMORY mode WALL MOUNTING HANDSET FEATURES 3 Mount the base on the wall Position the base so the mounting studs will fit into the holes on the bottom of the base Position the power cord to extend down the wall the phone is to be mounted on Slide the base down on the mounting studs until it locks into place 4 Connect the telephone cord The telephone line cord has a snap in plug at each end Insert one of the plugs into the jack on the bottom of the base Insert the other end of the plug into the wall jack 5 Connect the power cord Plug the DC connector into the DC jack at the rear of the base unit Plug the AC power adapter in
18. to an electrical outlet 6 Flip down the wall mount tab on the Base to secure the Handset when cradled dialpad key M REDIAL KEY O CHAN PAUSE KEY lt FLASH KEY The sequence for dialing out a speed dial number in memory is PHONE MEM Number Button 0 9 PROG KEY Press PROG key to enter PROGRAM mode See Programming Speed Dial Numbers for more details REDIAL KEY When you hear the dial tone pressing the REDIAL key will dial the last number that was called on your phone PAUSE KEY During Speed Dial programming press PAUSE key to insert a 2 second PAUSE in the dialing sequence It can also be used to store the last number dialed into the speed dial memory See Storing a Redial Number into Speed Dial for details TONE KEY In PULSE dialing mode this key is used to switch to Temporary TONE dialing mode VOLUME SWITCH There are three volume settings Low Medium and High BATTERY LOW WARNING BEEP Upon pressing PHONE the Handset will emit two beeps to indicate that the battery pack needs to be recharged Making Calls Pick up the Handset and press PHONE When you hear a dial tone dial the number The PHONE LED will illuminate while the Handset is in use If you make a mistake when dialing press PHONE KEY to hang up then press PHONE to get the dial tone again You must always press PHONE before you can dial a call on the handset Making a dialpad Call Pr
19. y then try putting the handset in the cradle to re initialize the unit If it still does not seem to respond perform the following steps in the order listed 1 Disconnect the power to the base 2 Disconnect the handset battery 3 Wait a few minutes 4 Connect power to the base 5 Connect the handset battery 6 Put the handset in the base to re initialize WHAT DOES OUR WARRANTY COVER Any defect in material or workmanship WARRANTY STATEMENT FOR HOW LONG AFTER THE ORIGINAL PURCHASE One Year WHAT WILL VTECH DO At our option repair or replace your unit HOW DO I SEND MY UNIT IN OR OUT OF WARRANTY Call VTECH Communications customer service for Return Authorization at 1 800 595 9511 Properly pack your unit Include any cables amp accessories which were originally provided with the product We recommend using the original carton and packing materials Include in the package a copy of the sales receipt or other evidence of date of original purchase if the unit was purchased within the last twelve months the package VTECH Communications Print your name and address along with a description of the defect and include this in Include payment for any service or repair not covered by the warranty as determined by In the US ship the unit via UPS Insured or equivalent to San Antonio Returns Center 1145 Coliseum Road Department Vtech San Antonio TX 78219 VTECH Communication
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