VTech 2338 User's Manual
Contents
1. 26 Caller ID 4 Press SEL The screen displays the number and name The cursor appears at the end of the name Use y A and the dial pad keys to edit the name Press SEL to continue and edit the number Use y to backspace and make corrections Press SEL to confirm 5 Follow steps 7 through 9 in Storing a directory entry Display screen messages Screen displays When The other party is blocking name and or number information Your phone company is unable to receive information about this caller s name and or number sb This caller has called you more than once H after name www viechphones com Ringer options In addition to four traditional ringer options and ringer off your gz2335 or gz2338 handset has thirteen popular pre programmed ring tones Traditional Ring Options Ringer 1 Ringer 2 Ringer 3 Ringer 4 Ringer OFF Tones 1 Rotary 2 Siren 3 Bark 4 Hip Hop 5 Metal 6 Rock 7 Monster 8 Fur Elis 9 Num40 10 T March 11 Charge 12 Joy 13 B_Day www vtechphones com 27 Jus o o i Le Lo 1 o e e Whenever a compatible headset is connected to the cordless handset the microphone on the handset will be muted to alleviate the effect of background noise 28 Headset operation Your phone handset is equipped with a 2 5mm head set jack for use with an optional accessory headset for handsfree operation Model gz2338 comes with a headset2. For DSL users www vtechphones com e 1 gt lo Y pd o pa 1 jos Installation Removable handset and base plates Your phone comes with additional handset brackets and base plates of various colors These brackets and plates are interchangeable to suit your mood or room decor Handset brackets 1 Carefully remove the handset s top bracket and or bottom bracket by pressing inward towards the center of the phone then pull the bracket off slowly 2 Attach the new top bracket and or bottom bracket by aligning the two sides of the plate with the slots on the phone Gently push the brackets towards the center of the phone until it locks securely into place Base plate 1 Carefully remove the base plate by inserting your thumb in the slot just below the FIND HANDSET button and lift the color plate from the base 2 Align the tabs on the back of the new base plate with the appropriate openings in the base unit and then align the two front tabs before snapping the plate into position www vtechphones com Handset features V CID VOL e When the phone is not in use press to display caller ID information e Press and hold for two seconds while in idle mode to adjust ringer volume A double beep will sound at the lowest setting e During a call press to lower listening vol ume A double beep will sound at the lowest setting TALK e Press
3. If you ve purchased the VTech gz2335 and wish to obtain a compatible headset you must purchase it separately To purchase a headset visit us on the web at www vtechphones com or call VTech Cus tomer Service at 1 800 595 9511 Once you have a compatible 2 5mm headset locate the headset jack on the side of the handset Connect the plug on the headset cord to the jack under a small rubber flap on the cordless handset The plug should fit securely Do not force the connection Belt clip Your phone is also equipped with a detachable belt clip Align the pins on the inside edge of the clip with the notches on the sides of the handset The belt clip should snap securely into place Do not force the connection www vtechphones com Troubleshooting If you have difficulty operating your phone the suggestions below should solve the problem If you still have difficulty after trying these suggestions call VTech Communications at 1 800 595 9511 In Canada call VTech Telecommunications Canada Ltd at 1 800 267 7377 Problem Suggestion My phone doesn t e Make sure the power adaptor is plugged in work at all Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack Disconnect the power adaptor for a few minutes and then reconnect it Charge the battery in the handset for 16 hours For optimum daily performance return the handset to its base when not in use Reset the base Unplug the u
4. p o Troubleshooting Problem get noise static or weak signal even when I m near the base hear other calls while using my phone Suggestion Other cordless phones and 802 11 wireless routers that are used for home computer networks both use internal radios to communicate The radios may interfere with one another You can improve the performance of your cordless phones and your router by positioning your new phone as far away as possible from any other existing cordless telephone system that is already installed in your home to avoid the two systems interfering with each other positioning your telephone base as far as possible from your router computer or any other computer devices selecting channels four through 10 for your router refer to your router s user manual for more information If you still have problems with the phone or the router make sure the handset is ON and press CHAN until the performance improves Press the CHAN button while on a call until the interference has been eliminated Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone It is normal to experience sta
5. If your base unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords Warranty What does this limited warranty cover The manufacturer of this VTech product VTech Communications warrants to the holder of a valid proof of purchase Consumer or you that the product and all accessories provided by VTech in the sales package Product are free from material defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with operation instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair this product we may use new or refurbished replacement parts If we choose to replace this product we may replace it with a new or refurbished product of the same or similar design VTech will return repaired or replacement products to you in working condition VTech will retain defective parts modules or equipment Repair or replac
6. the phone will be left off the hook To hang up properly walk back within range periodically pressing OFF www vtechphones com 13 Ww o o i Le Lo 1 o e gt 14 Telephone operation Displaying screen messages Screen displays When There is a call coming in The handset is waiting for a dial tone The handset is in use The base is paging the handset The battery needs to be recharged The handset is changing to one of the 30 channels available for better reception Together with an error tone when the base power is off and TALK is pressed Displays when handset is out of range and an attempt to dial failed There are telephone company voicemail www viechphones com Speed dial You can store as many as nine frequently dialed telephone numbers with names up to 15 characters and 24 digits in each location into the speed dial memory locations you assign in the handset e The entries stored in Store a speed dial entry speed dial memory 1 Press PROG will be marked 1 through 9 in the 2 Press y or A until the screen displays SPEED DIAL telephone directory 3 Press SEL The screen displays ENTER 1 9 e Press OFF anytime 4 Press the key 1 through 9 for the memory location for the new entry ae the speed dial The screen displays ENTER NAME When the memory 5 Using the chart below enter up to 15 characters for the name to be stored with the MEMORY number Use y to
7. to store a pause in the dialing sequence www vtechphones com e Press OFF anytime to exit directory 19 Ww o o 7 Le Lo 1 o e gt Directory OR Press REDIAL PAUSE to display the last number dialed from this phone e If you choose N 6 Press SEL or PROG The screen displays DISTINCT RING and the current setting Skip to Step 10 7 Press y or A to change the setting Choose Y for yes if you wish the phone to alert you to calls from this number by changing to a distinct ring tone after the first or second ring Choose N for a normal ring tone 8 Press SEL or PROG to confirm your selection If you choose Y the screen displays If N is chosen skip to Step 12 9 The ring tone name will blink Press y or A for the 8005959511 desired ring tone 01 10 Press SEL or PROG to confirm your selection 20 www vtechphones com Directory Edit a directory entry 1 2 Press A The screen displays DIRECTORY Press y or A to scroll alphabetically through the entries OR Press the dial pad key for the first letter of the entry to be edited When the screen displays the desired entry press SEL Then press A until EDIT flashes Press SEL The screen displays the name and number The cursor appears at the end of the name Use y A and the dial pad keys to edit the name Press SEL to move on to edit the number Use y to backspace and make corrections Press SEL to move on to edit
8. 4 Press SEL The screen displays ENTER 1 9 and the number 5 Press the key 1 through 9 to move this entry from the directory into speed dial and assign it to memory A confirmation tone will sound A location number 1 through 9 will be displayed with this entry Ww o o i Le Lo 1 o e www vtechphones com 23 e When repeat caller ID CID data arrives the newest date time and caller ID information overwrite the old information and is displayed during CID review Press OFF anytime to exit call log 24 Caller ID Callers name Party has called more than once Caller s telephone number Position of icon in call history Date of call Time of call Call log When the memory is full the oldest call information is deleted to make room for new incoming call information For each incoming call the screen displays the following information between the first and second rings e The callers name up to 15 letters are sent by your telephone company e The callers area code and telephone number up to 11 digits e The time and date of the call e The repeat Tag in the upper right corner indicating this party has called more than once Review call log 1 Press y to view call Log 2 Use y or A to scroll through entries in the call log Press y to scroll down towards older entries Press A to scroll up towards newer entries www viechphones com Caller ID
9. Handset Color handset brackets and base plates AC power adaptor Belt clip Telephone line cord Battery User s manual Battery compartment cover 0 Headset with model gz2338 see page 28 To purchase replacement batteries visit us on the web at www vtechphones com or call VTech Communications Inc at 1 800 595 9511 In Canada contact VTech Telecommunications Canada Ltd at www vtechcanada com or 1 800 267 7377 4 AC nae adaptor A 7 Battery 2 Handset 3 5 Belt clip MN 8 User s manual 10 Headset model gz2338 www viechphones com Color handset brackets and base plates 9 Battery compartment cover Installation Installing handset battery 1 Plugthe battery connector securely into the jack inside the battery compartment according to the color coded label e Use only the VTech battery Q D m gt le N pes o D Q 2 Insert battery in the center of the battery compartment and AC power 3 Press down on the wired side until the battery securely snaps into place adaptor 4 Neatly tuck the wires inside the battery compartment supplied with 5 Position the battery compartment cover and slide it towards the unit until it clicks into place this telephone 6 Put the handset in the base unit to start charging the new battery for at least 16 hours e Recharging of 7 After the battery is fully charged press ON on the handset and you s
10. a location For optimum performance of your cordless telephone system 1 Choose a central location for your base unit 2 Install your phone s as far away as possible from any other cordless wireless device such as cordless telephones 802 11 wireless router for example WiFi 3 Install your phone s as far away as possible from other electronic equipment such as microwave ovens televisions computers etc 4 Install your telephone equipment away from heat sources and direct sunlight 5 Avoid excessive moisture dust or extreme cold www vtechphones com Installation Connection 1 Choose a location for the base near an electrical outlet and telephone jack 2 Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit Then plug the adaptor into a standard electrical outlet 110V AC not controlled by a wall switch 3 Connect the telephone line cord to the jack at the bottom of the base unit and the other end to the wall jack If you subscribe to DSL service Ifthere is interference during telephone conversations and or your caller ID features are not functioning properly install a noise filter to the telephone line between the base unit and the telephone wall jack Contact your DSL provider for a noise filter To power outlet AC power adaptor O Q To single line telephone jack RJ11C gt Telephone line cord QUA Noise filter optional
11. ee 24 SA 2 2 aa sows ae Was amp GR coke Be 24 Review calll09 24 Remove records from call history 25 Dial a displayed number 25 Store a call log entry in the directory 25 Display screenmessages 26 Ringer options se e iso we ee a eG 27 Headset operation 20 0 28 Belt Clips s s aie eae Howe Boe Oe ee Pe 28 Additional information 29 Troubleshooting lt s c soe rasoo 0 o 29 Maintenance ro ossos 0 on o 2 ss 36 Warranty a e cee ee ae a A 36 Important safety instructions 37 FCC ACTA and IC regulations 38 The RBRG Seale 2c hed mae eA ee ow 40 Technical specifications 41 INOX i ke ro a a Gas 42 www vtechphones com NEED HELP This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada please visit www vtechcanada com VTech toll free 1 800 595 9511 In Canada dial 1 800 267 7377 e Important Before using this telephone you must read Important safety instructions on pages 37 38 Before you begin Parts checklist al 2 3 a2 ae as Base unit
12. o Index A Additional information 29 40 B Base features 10 Basic operation 11 28 Belt clip 28 Cc Calllog 24 Caller ID 24 Choose a location 6 Connection 7 D Delete a directory entry 21 Delete a speed dial entry 17 Dial a directory number 22 Dial a displayed number 25 Dial a speed dial number 18 Dial mode 12 Directory 19 Displaying screen messages 14 26 DSL 7 E Edit a directory entry 21 42 F FCC ACTA and IC regulations 38 G Getting started 4 10 H Handset features 9 Headset operation 28 l If you subscribe to DSL service 7 Important safety instructions 37 Index 42 Install handset battery 5 Installation 5 8 Internet 7 L Language 13 Low battery warning 6 Maintenance 36 Move a directory entry to www viechphones com speed dial 23 N Noise filter 7 O Operating range 13 P Parts checklist 4 R Re assign speed dial locations 18 Removable handset and base plates 8 Remove records from call history 25 Review call log 24 Ringer options 27 S Set date and time 11 Set handset ringer 11 Speed dial 15 Store a call log record in the directory 25 Store a directory entry 19 Store a speed dial entry 15 T Technical specifications 41 Telephone operation 12 14 Temporary tone dialing 12 The RBRC Seal 40 Troubleshooting 29 W Warranty 36 www vtechphones com 43 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in
13. or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without valid proof of purchase see 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America call 1 800 595 9511 for instructions regarding where to return the Product Before calling for service please check the user s manual A check of the Product controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product s to the service location VTech will return repaired or replaced product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit e If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return sh
14. the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXx This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equi
15. the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2006 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 000632 010 000 vtec Innovation Beyond Technology
16. Remove records from call history Removing a Specific Entry 1 Locate the record to be deleted from the call log 2 Press CHAN REMOVE a confirmation tone will sound Removing All Entry 1 With the Handset in idle off mode press and hold CHAN REMOVE The screen displays ERASE ALL NO YES The current choice flashes 2 Pres A until YES flashes 3 Press SEL A confirmation tone will sound A a displayed number Locate the desired record in the call log E If you wish to change how the number is dialed press The screen displays all dialing sequences available for this entry 1 area code number area code number number only 1 number The dialing options are 3 Press SEL Press A until DIAL flashes 4 Press SEL again The number is automatically dialed OR When the number is correctly displayed for dialing press TALK Ww o o i Le Lo 1 o e gt Store a call log entry in the directory 1 Locate the desired entry in the call Log to be stored in the directory 2 If you wish to change how the number is stored press The screen displays all dialing sequences available for this entry area code number 1 area code number number only 1 number 3 Press SEL then press A until PROGRAM flashes www vtechphones com 25 When the memory is full the screen displays MEMORY FULL an error tone sounds and no new number can be stored unti an existing entry is deleted
17. ailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni Cd battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 40 www viechphones com Technical specifications Enhanced 2 4GHz Technology Dual band transmission combines the best of 2 4GHz and 900MHz technologies providing enhanced performance over standard cordless telephones Frequency Control Transmit Frequency Receive Frequency Channels Nominal Effective Range Size Weight Power Requirements Memory Crystal controlled PLL synthesizer Base 2410 2 2418 9 MHz Handset 912 75 917 10 MHz Base 912 75 917 10 MHz Handset 2410 2 2418 9 MHz 30 Maximum power allowed by the FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 167mm X 57mm X 37mm Base 131mm X 130mm X 84mm including antenna Handset 130 grams Base 165 grams Handset 400mAh Ni Cd Battery Base 9V AC 250mA Directory 20 Memory locations including the 9 speed dial locations up to 24 digits 15 characters per location Caller ID 45 Memory locations www vtechphones com 41 gt Q 2 e gt Di 5 s e 3 o p
18. backspace and make corrections use A to advance or add a space FULL an error 6 When finished entering the name press SEL or PROG The screen displays ENTER tone sounds and no new entry can be NUMBER stored until an entry Presses is deleted from the Dial Key Once Twice 3Times 4Times 5 Times 6 Times speed dial memory or the telephone directory e Take caution when assigning speed dial location numbers in memory If the location already has an entry stored the new entry 7 will overwrite the existing one Be careful not to save over entries you do not wish to delete from memory Ww o o 7 Le Lo 1 o e xX C O Z A T mM U lt lt D O r 7 o Nio O o a w mn OOON OA KRWDND O S 4 UE C OJU gt go www vtechphones com 15 Speed dial 7 Enter the telephone number Use w to backspace and make a correction Press REDIAL PAUSE to store a pause in the dialing sequence e When an incoming OR phone number Press REDIAL PAUSE to display the last number dialed matches an 8 Press SEL or PROG The screen displays DISTINCT RING and the current setting existing number j i in the directory 9 Press v or A tochange the setting Choose Y for yes if you wish the phone to alert you to calls or speed dial the from this number by changing to a distinctive ring tone after the first or second ring Choose N for
19. base If it does not seem to respond do the following in the order listed 1 Disconnect the power to the base Disconnect the handset battery and spare battery if applicable Wait a few minutes Connect power to the base Re install the battery ies Wait for the handset to re establish its link with the base To be safe allow up to one minute for this to take place www vtechphones com UO FEUWIOJU EUOIPPY Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install your base unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water
20. base when not in use You may have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones The layout of your home or office might be limiting the operating range Try moving the base to another location preferably on an upper floor If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply Test a working phone at the phone jack If another phone has the same problem the problem is the phone jack Contact your local telephone company charges may apply Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones Your line cord might be malfunctioning Try installing a new line cord www vtechphones com UO EWOJU EUOIPPY Troubleshooting Suggestion Problem My calls fade or cut in and out while I m using my handset The charge light is off 34 Press the CHAN button while on a call until the interference has been eliminated Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wire
21. dialing during a call by pressing TONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services 1 Dial the number 2 Press TONE Buttons pressed after this send touch tone signals 3 After you hang up the phone automatically returns to pulse dial service Language You can select English Spanish or French Make sure the handset is idle off Press PROG Press W or A until the screen displays LANGUAGE Press SEL The current setting blinks Press y or Ato select among ENGLISH SPANISH or FRENCH When the desired language is displayed press SEL or PROG A confirmation tone will sound DEE MIN www viechphones com Telephone operation Operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and base can communicate over only a certain distance which can vary with the locations of the base and the handset the weather and the construction of your home or office If the handset receives a call while out of range the handset might not ring or if it does ring the call might not connect well when you press TALK Move closer to the base then press TALK to answer the call If the handset is moved out of range during a phone conversation there might be interference To improve reception move closer to the base If the handset moves out of range without your pressing OFF
22. ement of Product at VTech s option is your exclusive remedy You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the product extends for ONE 1 YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty This limited warranty also applies to repaired or replacement Products for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech electrical accessories or 36 www vtechphones com Warranty 5 Product whose warranty quality stickers Product serial numbers plates or electronic serial numbers have been removed altered
23. hen plug it back in Allow up to one minute for the handset and base to reset Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones The battery does not Charge the battery in the handset for 16 hours For optimum daily performance return the hold a charge handset to its base when not in use You may need to purchase a new battery please refer to the battery sections in this user s manual Your phone might be malfunctioning Please refer to the Warranty section of this user s manual for further instruction If you subscribe to DSL If you hear noise during conversations and or your caller ID features are not functioning properly service install a noise filter to the telephone line between the base unit and the telephone line jack Contact your DSL provider to obtain a noise filter My Caller ID isn t e Caller ID is a subscription service You must subscribe to this service for this feature to work working on your phone e Your caller must be calling from an area that supports caller ID e Both you and your caller s telephone companies must use caller ID compatible equipment www vtechphones com 31 gt o e gt v S s e 3 E
24. hould hear a dial tone a fully depleted battery may take up to 16 hours A fully charged battery could provide up to 5 hours of talk time or up to 5 days of standby time e Place the handset in the base unit when not in use to ensure optimum performance www vtechphones com 5 If the phone will not be used for a long period of time remove the battery to prevent possible leakage If you have any trouble installing your phone please refer to the troubleshooting section near the end of this manual Use only the VTech battery and AC power adaptor supplied with this telephone if you need to install your phone within the same room as other cordless phones or wireless products you may need to select a different channel for your router and or change the channel on your phone s handsets Installation Low battery warning A low battery warning idicates one of the following 1 There is no battery in your handset The supplied battery must be installed in the handset 2 The battery needs to be replaced or 3 The battery is installed incorrectly Re install according to the instructions on page 5 When in low battery mode the LOW BATTERY icon will be on and an alarm will sound until the handset is returned to the base unit for recharging When the phone is on the words LOW BATTERY will replace the words PHONE ON When the battery has been charged these features will return to normal Choose
25. ipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this product The warranty exclusively describes all of VTech s responsibilities regarding the product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not ap
26. it without making changes REDIAL PAUSE e Press TALK then press this button to call the last number dialed OR Press this button then press TALK to call the last number dialed e While handset is not in use press this button twice to delete the last number dialed from this telephone e While dialing or entering numbers into the directory press to insert a four second dialing pause www vtechphones com Ww o o i Le Lo 1 o e 10 Base features CHARGE IN USE Indicator FIND HANDSET e Flashes when the handset is in use Press to page the handset for up to 60 seconds e Flashes in unison with incoming ringing Press again press OFF or place the handset in e On steadily when the handset is charging in the its base to cancel the page base www vtechphones com Telephone operation Set handset ringer You can select from four traditional ringers thirteen musical ringers or turn the ringer OFF 1 Make sure the handset is idle off 2 Press PROG 3 Press A until the screen displays RINGER and the current setting 4 Press SEL The current setting blinks and you will hear a sample of the ring tone 5 Press y or A to hear a sample of each ring tone 6 Press SEL to choose the desired ring tone If you chose a musical ringer or one of your personal ring tones the handset will display for example CMMI 7 Press y or A to adjust the vol
27. ld the memory location key 1 through 9 of the entry you wish to dial 2 Press TALK to dial the displayed memory number Re assign speed dial locations 1 Press and hold the memory location key 1 through 9 of the entry you wish to reassign 2 When the screen displays the number you want to reassign press SEL Then press wor A until SPEED flashes 3 Press SEL The screen displays ENTER 1 9 and the number 4 Press the keys 1 through 9 to re assign this entry into another memory location A confirmation tone will sound www viechphones com SPEED 8005959511 01 Directory Your phone can store 20 telephone numbers with names including nine speed dial entries each up to 15 characters for the name and 24 digits for the number Store a directory entry 1 Press PROG The screen displays DIRECTORY 2 Press SEL The screen displays ENTER NAME 3 Using the chart below enter up to 15 characters for the name to be stored with the number Use v to backspace and make corrections and A to advance or add a space Press Dialkey Once Twice 3times 4times 5times 6 times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K a 5 6 M N o 6 7 P Q R S 7 8 T U v 8 9 w x Y z 9 0 o amp 4 When finished entering the name press SEL or PROG The screen displays ENTER NUMBER 5 Enter the telephone number Use y to backspace and make corrections Press REDIAL PAUSE
28. less routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone It is normal to experience static on your phone while the microwave is running Do not install this phone in the same outlet or near the microwave If your phone is plugged in with a modem or surge protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone will get better reception not installed in a low area If the other phones in your home are having the issue the problem is in your wiring or local service Clean the handset and base charging contact each month using a pencil eraser or cloth Make sure the power and line cords are plugged in correctly and firmly Reset the base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset Your phone might be malfunctioning Please refer to the Warranty section of this user s manual for further instruction www vtechphones com Troubleshooting Problem Common cure for electronic equipment Suggestion If the unit does not seem to be responding normally then try putting the handset in its
29. nit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset You may need to purchase a new battery please refer to the battery sections in this user s manual cannot get a dial Try all the suggestions above tone Move the handset closer to the base You might have moved out of range Your line cord might be malfunctioning Try installing a new line cord If the previous suggestions do not work disconnect the base unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in the wiring or local service Contact your local telephone company www vtechphones com 29 gt o e gt v S par e 3 2 e Troubleshooting Problem cannot dial out My handset beeps five times and isn t performing normally 30 Suggestion Make sure there is a dial tone before dialing It is normal for handset to take a second or two to find the base and produce a dial tone Wait an extra second before dialing Make sure the phone is set to the correct dial mode for the type of service that you have pulse or touchtone Refer to the Installation section of this user s manual to set the dial mode If the other phones in your home are having the same problem the problem is in your wiring or local service Contact your local telephone company Eliminate any background noise Noise f
30. nstallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 38 www viechphones com FCC ACTA and IC regulations Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The base unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
31. o the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the base and or handset has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak 15 Only put the handset of your telephone next to your ear when it is in normal talk SAVE THESE INSTRUCTIONS oops FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular i
32. oduct on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may have anyone walking on it 9 Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled ont
33. or late evening Industry Canada This equipment complies with regulations RSS210 and CS 03 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five www vtechphones com 39 gt o e D par e 3 e The RBRC Seal The RBRC Seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries atthe end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmium batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local ret
34. ply to you Inno event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this product Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable surface such as a table shelf or stand The product may fall causing serious damage Slots and openings in the back or bottom of the base unit and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the DAROp gt www vtechphones com 37 gt o e gt D para e 3 o o Important safety instructions pr
35. pment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning
36. rom a television radio or other appliance may cause the phone not to dial out properly If you cannot eliminate the background noise first try muting the handset before dialing or dialing from another room in your home with less background noise Make sure the power adaptor is securely plugged into the base Plug the unit into a different working outlet not controlled by a wall switch Move the handset closer to the base It might have been moved out of range If the handset is in its base and the charging light does not light refer to Charge Light is Off in this troubleshooting guide Reset the base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones www vtechphones com Troubleshooting Problem Suggestion CAN T CONNECT Move the handset closer to the base You might have moved out of range displays on my If the handset is in its base and the charging light does not light refer to the charge light is off handset in this troubleshooting guide Reset the base Unplug the unit s electrical power Wait for 15 seconds t
37. stored name will a normal ring tone be displayed on 10 Press SEL or PROG to confirm your selection the screen If you chose Y the screen displays If N is chosen skip to Step 12 11 The ringer name will blink Press y or A for the desired ring ies al tone 12 Press SEL or PROG to confirm your selection 16 www vtechphones com Speed dial Edit a speed dial entry 1 2 Press and hold the memory location key 1 through 9 of the entry to be edited When the screen displays the desired number press SEL Then press Y or A until EDIT flashes Press SEL The screen displays the name and number The cursor appears 8005959511 at the end of the name Use y or A and the dial pad keys to edit 01 the name Press SEL to move to edit the number Press SEL to continue and edit the distinct ring tone Follow steps 9 through 12 in Storing an Entry in Speed Dial Memory Delete a speed dial number 1 2 3 Press and hold the memory location key 1 through 9 of the entry to be deleted When the screen displays the number to be deleted press SEL Then press y or A until ERASE flashes Press SEL The screen displays ERASE NO YES and the number aon cial 1 The current choice flashes Press y or A until YES flashes Press SEL A confirmation tone will sound www vtechphones com 17 Ww o o i Le Lo 1 o e gt 18 Speed dial Dial a speed dial number 1 Press and ho
38. the distinct ring tone Follow steps 7 through 9 in Storing an Entry in the Directory Delete a directory entry 1 2 Press A until the screen displays DIRECTORY Press y or A to scroll alphabetically through entries OR Press the dial pad key for the first letter of the entry to be deleted When the screen displays the desired entry press SEL Then press A until ERASE flashes www vtechphones com e When memory is full the screen displays MEMORY FULL an error tone sounds and no new entry can be stored until an existing entry is deleted 21 Ww o o i Le Lo 1 o e 22 Directory 4 Press SELECT The screen displays ERASE NO YES and the number The current setting flashes 5 Press A until YES flashes 6 Press SEL You will hear a confirmation beep Dial a directory number 1 Press A The screen displays DIRECTORY 2 Press y or A to scroll alphabetically through the entries OR Press the dial pad key for the first letter of the entry to be dialed 3 Press TALK to dial the displayed directory number www viechphones com Directory Move a directory entry to speed dial 1 Press A The screen displays DIRECTORY 2 Press y or A to scroll alphabetically through the directory OR Press the dial pad key for the first letter of the entry to be moved 3 When the screen displays the entry to be moved press SEL Then press A until SPEED flashes
39. this button before dialing the number to make a call OR Dial the number use Y to backspace and correct digits then press this button to make a call e Press any key except OFF CID VOL DIR VOL to answer a call e While on a call when there is a call waiting alert press this button to take the new call then press this button again to return to the original call e When the phone is in use this button will glow steadily When a call is on hold it will flash CHAN REMOVE e Switch to a clear channel while on a call e While handset is not in use press and hold to delete all records in the call log When viewing the call log press to delete the current record PROG e Press to enter programming mode while the handset is idle off SELECT e Press to store a programming op tion or to store a directory entry A DIR VOL e When the phone is not in use press to display directory entries e Press amp hold for 2 seconds during idle mode to adjust ringer volume A double beep will sound when the lowest setting is reached e During a call press to increase listening volume A double beep will sound when the highest setting is reached OFF e During a call press to hang up e While the handset is ringing press to silence the ringer e Press and hold for two seconds while in idle mode to erase the MISSED CALLS display e During programming press to ex
40. tic on your phone while the microwave is running Do not install this phone in the same outlet or near the microwave If your phone is plugged in with a modem or surge protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone will likely get better reception not installed in a low area If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply Disconnect your base unit from the telephone jack and plug in a regular telephone If you still hear other calls the problem is probably in your wiring or local service Call your local telephone company www vtechphones com Troubleshooting Problem Suggestion hear noise in the e Make sure the power cord is plugged in handset and none of the keys or buttons work My handset does not Make sure you have the ringer activated Refer to the section s on ringer selection in this ring when receive user s manual a call Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack Make sure the power cord is plugged in You may be too far from the base unit Charge the battery in the handset for 16 hours For optimum daily performance return the handset to its
41. ume level 8 Press SEL to confirm the volume setting A confirmation tone will sound To set ringer volume press and hold CID VOL or DIR VOL keys Set date and time If you subscribe to caller ID service the date and time will be set automatically with the first incoming call If you do not have caller ID service the date and time can be set manually Make sure the handset is idle off Press PROG Press A until the screen displays DATE TIME Press SEL The current month blinks Use wor Ato adjust the month then press SEL Repeat step 5 to adjust the day hour minute and ot or to indicate am or pm You ll hear a confirmation beep DARAN e If you set the ringer volume to OFF the phone will not ring during an incoming call www vtechphones com BASIC OPERATION 11 Ww o o i Le Lo 1 o e gt 12 Telephone operation Dial mode preset to tone If you have touch tone service the phone is ready to use as soon as the battery is charged If you have pulse rotary service the dial mode must be changed Make sure the handset is idle off Press PROG Press A until the screen displays DIAL MODE and the current setting Press SEL The current setting blinks Press y or A The screen displays TONE or PULSE Press SEL to save You ll hear a confirmation beep DIPRONS Temporary tone dialing If you have pulse rotary service you can change from pulse to touch tone
42. vtech User s Manual www vtechphones com Innovation Beyond Technology Models 24 gz2335 2338 a GHz Technology Table of contents Getting started oo 4 Parts CheckliSt s e a sack ee eae oe ac ee 4 Installation ask eee we ee re 5 Installing handset battery 5 Low battery warning 0 6 Choose alocation 004 6 If you subscribe to DSL service 7 Connection si ga 24 he bee eee eee es if Removable handset and base plates 8 Handsetfeatures 2 2 ee ee ee ee 9 Base features 2 0 ee ee ee ee 10 Basic operati0N lt lt 11 Set handset ringer 11 Set date and time 11 Telephone operation aaa 12 Dial Mode se Gon eee ew ES 12 Temporary tone dialing 12 Language o ogoro io ra Rw eS 13 Operating range o 13 Displaying screen messages 14 Speed dial s sac moa a ari AA wee dew ES 15 Storeaspeeddialentry 15 Delete a speed dial entry 17 Dial a speed dial number 18 Re assign speed dial locations 18 DireCtOry e s soa gee cr ae eS 19 Store adirectoryentry 19 Edita directory entry 21 Delete adirectoryentry 21 Dial a directory number 22 Move a directory entry tospeeddial 23 Galler Dis cui dra ee a
Download Pdf Manuals
Related Search