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Verizon 4620L User's Manual

1. 69 Bictslglekil Le Sa ee ee EEEN ee ee ee ee S 71 MOOGI EE 72 4G Network LTE zen o eTERSUESADS PPEIZEEEETATEIVIN EE 73 3G Network EVDO 1XRTT ccc cc ec ccc cece cece RR cece RR IRR r rre 73 3G Network GSM WCDMAY i editar dot rRCRT EROR ERES TENDRE UE RE SACR A Tn dy 74 Port Seele EE 75 Port POMWAlGING ere reier ann ESEE ET EENE EEEF EENET dia ELETA vu ew ot 76 A elen ee eg Te EE 77 DurEE oes 78 IroupieshooU it 05554466 226299 0479 93097099 3 90 9 6 279 9t a e P b a ow ears 79 erc 80 Common Problems and SOIUTIONS EE 81 Technical SUDDO EE 83 T cnnicdl SUDDOEO ag ceto xe bed Ocean sis dane a ease dedo wna ease dac iube qub oan 83 Product Specifications and Regulatory Information 84 Product Sped aUos saser terii enr 99946025395 tu eneues RIDATRDUPARCE RU AIRTA ATO 85 EE MMMTH 85 Technology BANOS cr ccr ee v oe REP SA EO TRE pees Pesce beacuse KUERPEE EPIO MDC reas 85 EDVIFOHImerital agen esasan er EEANN sau ennsaseaeeuadueness Guaregeseneeis 85 Regulatory Statements us dese vau wo ERICH ERR VR AR VPE ERE DEUM 86 Wireless CommunicationS EEN 88 Limited Warranty and Liability 35510 es ER QURREERERET META OTREC RERUM SEO bday te eeegesehaces 88 Daley ee LEE 89 Proper Battery Use and Disposal ccc cece cece cece eee teen hne 91 GIOS
2. HUERR ERS 44 SIM Operations sad rada de qeu qevacs dua e ER Cr redu e a qd ee Ed RUPEM NEA as 44 SCU M 45 SEENEN hee e Ba E 45 Set Administration PaSSWOFG A wins wag aV COE dcr uds Dated e ar NR 46 MAC FIIESEITICL EE 47 neu e eis 48 Trusted Device EE ded pueedandeeedavnae RES dameeateaueranundaanad us 49 Connected Devices ee EE HEP VIO NS 50 POG PUNCHING EE 51 Weizen te KT TECTUM 52 Allowed Applications ipea eu bar ERO HRRPOUHERIPEERTQUS eee Gorse PIN ERE PSU RAISES 52 Custom Applications acere eideareerioe o bote Facio gren ebur nes ERE CRERI DERI MATIS RE RISE 53 cci M P P es 55 Tr r 55 SUSEeI S PalllS eege EES SES 56 System Be tege IO coser da dado nen WO a NESESER iet UI Po Rp PEN NEAR SCREAM 57 YM LO EE 57 COMING UE 58 Config File Re UE HEEN 58 Cong FIC UD ICA EE 59 Software Update ae AE EE EE EE EEN 60 AOV O MET 61 DIM a eE ENEE T E POENE m 62 Audio ATGIES o occas cer ve deis EEN EE EREE EAEE ne ETIR nS e 62 Audio Alert NotfICatlOfiS us eu xr a on Ae e ral n eI IER RUPEE E CERE C pcr Eh o es 63 vus T T m 64 Uu AE GE 65 Leif m 66 GPS OVEN E cee an tea eae bn wren a PR en ee PEIPER NECEM M PIPER 67 D EMTT c
3. Vu aM Verizon 4GLTE M 93 Connected verizonwircless A Quick Start Wi Fi Network Security Audio Alerts Diagnostics Port Forwarding System Advanced WiFi Broadcast Network Name SSID Privacy Separation If enabled Wi Fi users are isolated from each other Available Wi Fi connections 10 e Router VPN Passthrough USB tethered mode GPS over Wi Fi NMEA How to use this feature Please review the following notice and agreement for activating Location Based Services In order to activate Location Based Services you MUST read this notice and give your consent to the following terms and conditions Note that the terms Us and We in this document refer to your network service provider i6 information regarding the geographic location or this Mit device tor the limited purpose or providing you with Location based services Under federal law and certain state laws we MUST get your express consent before conducting these activities HOW TO PROVIDE OR WITHDRAW YOUR CONSENT AND WHAT IT MEANS To give us your Consent please click Yes below Only the MiFi Administrator may provide Consent and agree to the Terms and Conditions If you would like to review withdraw limit or expand your Consent at any time you can access this privacy setting by disabling GPS and saving this change When GPS is enabled again you will be prompted with this Privacy Consent again NOTE Your Consent is valid until revoked and withholding your Co
4. Speeds shown are those published by Verizon Wireless Inc and are theoretical in nature Actual throughput speed and coverage may vary Speed claims not applicable when roaming Mobile Broadband Rev A speed claim based on Verizon Wireless network tests with 5 MB FTP data files without compression Your Mobile Broadband Rev A enabled device will indicate coverage when you are in a Mobile Broadband Rev A service area When outside the Rev A service area your wireless device will revert to Mobile Broadband Rev 0 typical download speeds will be 400 700 Kbps and upload speeds will be 60 80 Kbps Subject to Customer Agreement Calling Plan credit approval and other service terms 11 Using the Device for the First Time To get started follow these steps vd S 909006 e Confirm your computer meets the minimum system requirements See System Requirements on page 3 Assemble the wall charger See Assemble the Wall Charger on page 13 Install the 4G LTE SIM card See Install the 4G LTE SIM Card on page 13 Insert and charge the battery See Insert and Charge the Battery on page 15 Turn on the device See Power the MiFi 4620L On and Off on page 18 Connect the device to your computer using Wi Fi See Connecting to the Device on page 19 Connect to MiFi Settings See Connect to MiFi Settings on page 19 12 Assemble the Wall Charger The wall charger comes with a removable plug You need to connect it be
5. User Guide Mi Fi 4620L 90026531 R2 2012 Novatel Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc Patents and Licenses Visit www novatelwireless com patents for a complete list of all Novatel Wireless patents Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administration Act Compliance Clause
6. It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks Novatel Wireless is a trademark of Novatel Wireless Inc and the other trademarks logos and service marks collectively the Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners e Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc e MiFi and the MiFi logo are registered trademarks of Novatel Wireless Inc Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Apple Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries e Linux is the registered trademark of Linus Torvalds in the U S and other countries The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners No
7. Quick Start Network Security System Advanced Logout Wi Fi Profile Connected Devices Wi Fi Profiles Current Frofile Selected Profile Temporary Hotspot w Generate Ns Network Name 5310 ne from mene a i S02 11 Mode Network Name SSID and Security settings are auto generated for the WMM Wi Fi Multimedia selected Profile Save use the selected Profile with the values shown Channel Generate generate new values Cancel reload current values Security WiFi Password 31 Click Generate to create a new network name and network key if you do not want to use the preset temporary profile You should write down the new network name and network key Click Save Others can now use the temporary network name SSID and network key to connect to your device See Wi Fi on page 65 for more information about changing profiles Changing to a Different Profile To use a different profile follow these steps Q Click the Selected Profile pop up menu and choose a different profile Wait a moment for the web page to update with the Wi Fi settings for the selected profile Click Save to change to the new profile settings IMPORTANT Changing the profile ends all Wi Fi connections to MiFi 4620L including the current connection to MiFi Settings You must re connect your computer to MiFi 4620L using the new profile s Wi Fi settings Be sure to write down the new network key Wi Fi passkey before you finish changi
8. You can change device settings by connecting to the MiFi Settings on device web page See Configuring MiFi Settings on page 22 IMPORTANT Charge the battery completely before you connect your computer to your MiFi device See Insert and Charge the Battery on page 15 19 Using the Device After Setup is Complete You can use the MiFi 4620L as a wireless mobile hotspot to connect your computer and or up to a total of ten other Wi Fi enabled devices to the mobile broadband network You can customize the MiFi 4620L s settings using MiFi Settings See Configuring MiFi Settings on page 22 Normal Use e The MiFi 4620L is powered on as soon as you press the power button and the display turns on e The LED on the device becomes green 4G or violet 3G and blinks according to the connection speed Setting up a Temporary Hotspot See Setting Up a Temporary Hotspot on page 31 for more information about setting up a temporary hotspot Security for the MiFi 4620L The MiFi 4620L comes from the factory with security enabled A sticker on the back panel includes the name of the wireless network SSID and the network password You can change the security settings in the MiFi Settings Wi Fi screen See Wi Fi on page 28 20 MiFi Settings Configuring MiFi Settings Login Quickstart Wi Fi Network Security System Advanced Configuring MiFi Settings You can configure the Wi Fi settings on your device using
9. 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 192 168 1 2 Internet Protected Mode On 41 WWAN Log Click WWAN Log to access the WWAN log The WWAN Log records network events This data is useful for troubleshooting Click this button to view the log data in a new window WAN Log Internet Explorer provided by Novatel Wireless E http 192 168 1 1 mifi cgi WWAN Log gt HIML Version 26 Current Time 11 29 11 11 29 11 11 29 11 11 29 11 11 29 11 11 29 11 11 29 11 11 25 11 11 25 11 11 25 11 11 25 11 11 29 11 11 29 11 11 29 11 11 25 11 11 29 11 11 29 11 11 29 11 11 25 11 11 25 11 11 29 11 11 25 11 11 29 11 11 25 11 11 25 11 11 29 11 11 25 11 11 29 11 11 25 11 11 29 11 11 29 11 11 29 11 11 29 11 11 29 11 10 09 321am 10 08 05am 10 07 50am 10 07 49am gt 10 07 49am 10 07 16am 10 07 05am 10 07 04am 10 07 04am 10 06 46am 10 06 36am 10 06 35am 10 06 35am 10 06 09am 10 05 58am 10 05 57am 10 05 578m 10 05 48am gt 10 05 24am gt 10 05 02am 10 05 01am 10 05 01am 10 02 4lam 10 02 30am 10 02 28am 10 02 28am 10 02 05am 10 01 54am 10 01 53am 10 01 53am 10 00 32am gt 10 00 21am gt 10 00 20am 10 00 20am LIE LIE LIE LIE LIE LIE in Dormant St
10. Connection on page 40 e WWAN Settings See WWAN Settings on page 43 t bis ail Verizon 4G LTE I Charging Dormant Disconnect Quick Start Wi Fi Network System Advanced LAN SIM Internet Connection Status Dormant Technology 4G LTE Received 42 88 KH Transmitted 25 32 KB Connected Time 00 24 19 Pwd IP Address Mask 255 255 255 255 Gateway 10 182 201 108 DNS 6 174 92 14 IPv amp IP Address Gateway 200 1032 DOOD 7bce 0 3 885f 8340 DN5 2001 48898 3 fffe cO d 0 3 Connection Log WWAM Log WWAN Settings A amp uto connect Disable Roaming APN tt WWAN Preferred Mode ioral H5SP APN vzwWintemet ES 39 Internet Connection The Internet Connection section shows device settings and status and includes the following Status The status of the Internet connection usually Connected or Disconnected Technology The type of technology used to connect to the Internet Received The amount of data received from the network Transmitted The amount of data sent to the network Connected Time How long the device has been connected to the network Internet Connection Status Dormant Technology 4G LTE Received 138 10 KB Transmitted 80 49 KB Connected Time 02 35 27 IPv4 e IP Address The Internet Protocol IP address that identifies this device on the network e Mask The mask is a standard address that covers the MiFi device s network behind the larger Internet
11. Device MAC Address Connected Devices Hostname Date Time MAC Address IP Address IPv4 DHCP 192 168 1 3 E iPod touch 2 11 17 2011 10 23 42pm B8 C7 5D B7 71 CF Link local fe80 bac 7 5dff feb7 71cf Pua DHCP 19216212 m Save Cancel Trusted devices still need the correct network name SSID and network key Wi Fi passkey ISB The MAC address on the Windows operating system is called the Physical Address IMPORTANT Do not enable MAC filtering unless you have added your own computer s MAC address to the trusted device list Otherwise you will be unable to access the device 47 MAC Filter The Enable MAC Filter checkbox enables or disables the MAC Filter feature dg Ai Verizon 4G LTE Mb 80 Dormant VerizoOnwireless Quick Start Wi Fi Network System Advanced Logout Password MAC Filtering Port Filtering MAC Filter Enable MAC Filter ai If effabled only Trusted Devices can connect to this MiFi device Trusted Devices are identified by their MAC address e When the feature is enabled checked you must add the MAC address for the device to the Trusted Device List If a device not in the list tries to connect to the MiFi 4620L wireless network the connection is blocked even if the device has the correct network name SSID and network key Wi Fi passkey e When the feature is disabled un checked any device with the correct network name SSID and network key Wi Fi passkey can connect to the MiFi 4620L wirel
12. If enabled only Trusted Devices can connect to this MiFi device Trusted Devices are identified by their MAC address Trusted Device List 00 15 FF 0C 91 CD Trusted Devices 00 15 FF 0C 92 CD Delete seer Connected Devices Hostname The network name for the connected device if available Date Time The date time the device was detected by the network e MAC Address The MAC address for the connected device VISUR The MAC address on the Windows operating system is called the Physical Address e IP Address The IP address for the connected device IP Type This can be DHCP if the IP address came from MiFi 4620L or ARP if the ARP protocol was used Buttons Save Click this button to save any changes made to MAC Filtering Cancel Click this button to cancel any changes made to MAC Filtering 50 Port Filtering The Port Filtering screen allows you to block outgoing Internet connections You can set a list of Allowed Applications to only allow certain programs to connect to the Internet The Port Filtering screen has the following sections e Port Filtering See Port Filtering on page 52 e Allowed Applications See Allowed Applications on page 52 e Custom Applications See Custom Applications on page 53 al Verizon AG LTE MER 82 Connected verizonwireless die QuickStart Wi Fi Network System Advanced Logout Password MAC Filtering Port Filtering Port Filtering Enable
13. Port Filtering E If enabled only traffic from Allowed Applications can access the Internet Allowed Applications DNS Domain Name Server HTTP HTTPS FIP E mail POP3 E mail IMAP VPN Telnet RTP NOWITEL WIRELESS 51 Port Filtering The Enable Port Filtering checkbox enables or disables the Port Filtering feature e When the feature is enabled checked you must select a port filtering application in the Allowed Applications list to allow that application to connect to the Internet For example if you select VPN in the Allowed Applications list but do not select HTTP you can connect to a VPN server but you cannot connect to a web page using your Internet browser e When the feature is disabled un checked any application can connect to the Internet QuickStart Wi Fi Network System Advanced Logout Password MAC Filtering Port Filtering Port Filtering Enable Port Filtering q If ASabled only traffic from Allowed Applications can access the Internet Allowed Applications Enable each port filtering application that needs to be able to access the Internet When port filtering is enabled all other applications are blocked Allowed Applications DNS Domain Name Server d HTTP EA HTTPS d FIP E mail POP3 F E mail IMAP VPN X Telnet RTP 52 Custom Applications This page is only available when the Port Filtering feature is ena
14. SIM See SIM on page 44 acie 35 LAN The LAN screen gives you settings and information about MiFi 4620L s network The LAN screen has the following sections e IPv4 See IPv4 on page 37 e Pv6 See IPv6 on page 38 Verizon 4G LTE la Charging Dormant Disconnect Quick Start Wi Fi Network Security System Advanced IP Address Subnet Mask Hostname MAC Address Enable DHCP Server Start DHCP Adress Range Current DHCP Address Range IPv6 Enable IPv amp Link lacal Address Global Address ES aaa a ELF 3 EI WWAN SIM 192 16811 MIFI 0 15 FF OK ai CD H 19216812 P Address 192 188 1 2 192 188 1 50 fe80 215 ff ff fe c 31cd 2800 1012 bOOQ Tce 215 f ff f fec 316d 36 DE 4520 IPv4 The IPv4 section has the following options IP Address The IP address for MiFi 4620L Subnet Mask The subnet mask network setting for MiFi 4620L The default value 255 255 255 0 is standard for small class C networks If you change the LAN IP Address ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address Hostname The network name for the connected device if available MAC Address The Media Access Controller MAC or physical address for MiFi 4620L Enable DHCP Server The Enable DHCP Server checkbox enables or disables the DHCP Server feature Start DHCP Address Range The start range of IP add
15. Say EE 92 Getting Started Overview Components Power Management Caring for Your Device Overview Congratulations on your purchase of the Verizon Jetpack Mobile Hotspot MiFi 4620L for 4G LTE and Wi Fi With the MiFi 4620L you can access 4G LTE networks for faster apps uploads and downloads Connect up to ten Wi Fi enabled devices to the Internet at once laptops tablets e readers gaming consoles and more and experience download speeds of up to 100 Mbps The MiFi 4620L is backwards compatible to 3G networks ensuring reliable connectivity when you need it most Features Connect to High Speed Wireless Data 4G LTE 3G CDMA and GSM Wi Fi Connectivity Manage Wireless Network Activity e MiFi Settings is an easy to use web based interface that allows you to manage monitor and customize your Wi Fi and 4G LTE connection Advanced Embedded Antenna Design VPN Capability Auto Connectivity Options Package Contents The Verizon Wireless MiFi 4620L package includes MiFi 4620L 1500mAh Standard Lithium lon Battery Wall Charger Protective Pouch Verizon Wireless Brochures When multiple users are connected to the MiFi 4620L all of their data usage will be aggregated and applied to the mobile broadband customer Manufacturer s rated peak theoretical speed Actual speeds may vary System Requirements e Compatible with all major operating systems e Works with the latest versions of
16. application Click Save when you finish defining all applications e Protocol For each port range each row select the protocol TCP UDP or both used by incoming traffic on that port range e Destination IP Address Input the IP address of the connected device to which you want incoming traffic to be forwarded io e Custom Port Forwe d g Internet Explorer p ovided Jy INC me Wirel cla x I e E http 192 168 1 1 miti cgi Quick Start Custom Port Forwarding Port Forwarding Application Name Port Range Protocol Destination IP Enable Port Forwarding Address eege gt Application 7 reee el E DNS Domain Name Server TGCPEAme FTP Server renne HTTP Web Server reeue eil NNTP Server POPS Server E Lens e SMTP Server Irene lr SNMP Server GE d INN amp 3 amp 3 ewe I TFTF Server D Teue e 77 Port Ranges You can define up to six port ranges for each application Each port range has the following options e Start Port Type the beginning of the range of port numbers used by outgoing traffic for this application Use as many rows as necessary to define the required number of port ranges Unused rows can be left blank e End Port Type the end of the range of port numbers If the port is a single port instead of a range type the same value for both the Start Port and the End Port e Proto
17. batteries to gradually wear down and require longer charging times If you notice a change in your battery life it is probably time to purchase a new battery IMPORTANT Whenever you remove or insert either the battery or the SIM card ensure your MiFi device is not connected to any device or power source Never use tools knives keys pens or any type of object to force the door open or to remove the battery Using any of these types of objects could result in puncturing the MiFi battery WARNING The failure to use approved batteries and chargers may increase the risk that your device will overheat catch fire or explode resulting in serious bodily injury death or property damage To avoid risk of explosion never dispose of batteries in a fire 17 Power the MiFi 4620L On and Off Power On e Press the Power Button until the LED illuminates green or violet Power Off e Press and hold the Power Button until the display shows MiFi Powering Off and the LED turns yellow Activate Your Device Your SIM card should come pre activated and ready to connect Insert the SIM card power up the MiFi device and connect If your SIM card did not come pre activated or you need to re activate your SIM card you can e go to your network operators retail store e contact your network operator s customer service department IMPORTANT The MiFi 4620L requires an activated account with a wireless carrier to function 18 Connecting to th
18. recommends the following guidelines e Protect the device from liquids dust and excessive temperatures e Donot apply adhesive labels to the device they might cause the device to potentially overheat and they might alter the performance of the antenna e Store the device in a safe place when not in use Using the MiFi 4620L Accessing the Network Using the Device for the First Time Connecting to the MiFi Device Using the Device After Setup is Complete Accessing the Network 4G LTE With LTE bandwidth 700 MHz you can get the broadband like speed you require to work efficiently outside the home or office You can connect to the Internet access your corporate intranet check your email and download attachments at speeds that are up to 10 times faster than 3G 4G Mobile Broadband with LTE e Download typical download speeds of 5 12 Mbps e Upload typical upload speeds of 2 5 Mbps 3G Mobile Broadband with EVDO Rev A e Download typical download speeds of 600 kbps 1 4 Mbps with bursts up to 3 1 Mbps e Upload typical upload speeds of 500 800 kbps with bursts up to 1 8 Mbps GSM Mobile Broadband with HSPA WCDMA EDGE and GPRS e Download and upload speeds depend on the roaming network WiFi 802 11b g n e 802 11b uses the 2 4 GHz frequency with a bandwidth of 11 Mbps e 802 11g uses the 2 4 GHz frequency with a bandwidth of 54 Mbps e 802 11n uses the 2 4 GHz frequency with a bandwidth of 150 Mbps
19. the easy to use MiFi Settings web based User Interface MiFi Settings It allows you to manage monitor and customize your Wi Fi and 4G LTE mobile broadband connection The following sections describe how to connect to MiFi Settings as well as each screen and the corresponding functionality Connect to MiFi Settings To connect to MiFi settings follow these steps Turn on your computer and turn on the MiFi 4620L device MiFi 4620L s LED should be slow blinking green 4G or violet 3G indicating the device is in service and ready to connect MiFi 4620L broadcasts its own wireless network on your computer use the Wi Fi manager Windows or the AirPort menu bar icon Mac OS X to connect wirelessly to the MiFi 4620L wireless network The steps to connect to a Wi Fi network vary depending on your operating system and whether you use the native application or third party software Generally you click an icon in the Windows notification area where you can select View Available Wireless Networks or click the Airport icon in the menu bar on a Mac If you are unfamiliar with wireless networking on your computer consult the computer help system Click Connect and enter the Wi Fi Admin password found on the sticker on the back of the device and on the Activation Guide Open your browser and type http vz hotspot or http 192 168 1 1 into the address bar Then press the Enter or Return key The Welcome Page opens See Log
20. which tells the modem which non home carrier towers should provide roaming coverage QuickStart Wi Fi Network Security System Logout Audio Alerts Settings Port Forwarding Modem MEID A100001DE025E9 Phone Number MDN 8587406541 FW Version 3 17 SIM Status SIM Ready ICCID 89148000000026335415 MIN MSID 8582404581 ESN Not available Home SID 4 ERI Version 4 PRL Version 15073 72 4G Network LTE The 4G Network LTE section has the following Status Status of the network Disabled Not available or Available Network Operator The vendor that currently provides wireless access RSSI Indicates the signal strength for LTE SINR A measure of signal quality the higher the number the better the signal 4G Network LTE Status Dormant Network Operator Verizon RSSI 95 dBm SINR 10 dB 3G Network EVDO 1xRTT The 3G Network EVDO 1xRTT section has the following Status Status of the network Disabled Not available or Available RSSI 1x Indicates the RSSI for the 1xRTT signal Technology The type of technology used to connect to the Internet RSSI EVDO Indicates the signal strength for the EVDO eHRPD signal Network Operator The vendor that currently provides wireless access Ec lo A measure of how clean the signal is and is a type of signal to noise ratio SID System identifier for the network 3G Network EVDO 1xRTT Status RSSI 1x Technology RSSI E
21. 00000000000000C Ports for Application 1 Ports gt gt E TCP UDP e WOON lt lt Hide Ports gt gt SS TCP UDP e E m TCP UDP m es TCP UDP e E Se TCP UDP e E Ge TCP UDP e Cancel Save your changes You can define all of your applications before you click Save to save your changes Use the Ports and Hide links to open and close the Port Definition Panel so you can define the ports for each application as needed Buttons e Save Click this button to save changes made to the applications and or port ranges e Cancel Click this button to discard changes made to the applications and or port ranges 54 System The System menu provides system information a system log and the options to delete notifications and reset to factory defaults The System menu has the following options e System Status See System Status on page 56 e Config File See Config File on page 58 e Software Update See Software Update on page 60 ail Verizon4GLTE MB 82 Dormant verizonwireless Advanced Logout Config File Software Update QuickStart Wi Fi Network Security 55 System Status The System Status screen displays detailed information on the status of the system and a system log of various operations The System Status screen has the following sections e System Information See System Information on page 57 e System Log See System Log on page 57 deen A Verizon 4G LTE MM s Dormant
22. 3 Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal Product Specifications General Name Model Approvals Weight Dimensions Wireless Network Tri Mode Wireless Network Wi Fi Mode Default SSID Battery e Size e Time required for full charge Chip Set Interface Type Technology Bands Technology Band Designation CDMA Transmit Band CDMA Receive Band Environmental Operating Temperature Storage Temperature Drop Vibration Stability Verizon MiFi 4620L Jetpack MiFi 4620L FCC North America 90 g 3 17 oz 95 mm x 60 mm x 14 mm 3 76 in x 2 36 in x 0 53 in LTE CDMA GSM 802 11 b g n MiFi4620L Jetpack XXXX Secure see the sticker on the back of your device for your ID 1500 mAh 2 5 3 hours when not in use QUALCOMM MDM9600 Type B USB Port for Micro USB used by the wall charger LTE CDMA 1X EV DO Rev A HSPA DC WCDMA EDGE GPRS LTE 700 MHz CDMA 1x EV DO RA 800 1900 MHz HSPA WCDMA 850 900 1900 2100 MHz EDGE GPRS 850 900 1800 1900 MHz 824 7 848 31 MHz 1851 25 1908 75 MHz 869 7 893 31 MHz 1931 25 1988 75 MHz 10 C to 45 C 14 F to 113 F 20 C to 60 C 4 F to 140 F 1 meter 3 28 feet drop no damage fully operational 5 Hz to 500 Hz 0 1 octave second 85 Regulatory Statem
23. 4 ERI Version 4 PRL Version 15073 4G Network LTE Status Dormant Network Operator Verizon RSSI 95 dBm SINR 14 dB 3G Network EVDO 1xRTT Status RSSI 1x Technology RSSKEVDO Network Operator Ec lo SID 3G Network GSM WCDMA Status Technology Network Operator RSSI Cell ID Band Preference Field Test 71 Modem The Modem section has the following MEID The Mobile Equipment Identifier MEID is used by the mobile data network to identify this particular modem Phone Number MDN The Phone Number or Mobile Directory Number MDN is used by the mobile data network to identify this particular data service FW Version The modem firmware version SIM Status Status of the SIM card If the SIM card is missing or this field indicates some form of SIM error the MiFi device will not be able to connect to the mobile network ICCID The ID number assigned to the SIM Card MIN MSID The Mobile Identification Number MIN or Mobile Station ID MSID is the number associated with the home service provider and the wireless phone number ESN The Electronic Serial Number which is either blank or a pseudo ESN which is not guaranteed to be unique for devices that use an MEID Home SID System identifier for the home network ERI Version The Enhanced Roaming Indicator version that is currently installed PRL Version The version of the Preferred Roaming List PRL
24. 620L back to factory settings The master reset button is in a small hole located on the bottom of the device underneath the battery cover This button returns the device to factory settings including re setting the network name SSID and network key Wi Fi passkey to those printed on the sticker affixed to the back of the device To reset the device follow these steps Place one end of an unfolded paper clip into the master reset button hole E Press the paper clip on the button until the LED blinks green one full blink and then a very brief blink about five seconds 81 How do I reset the Access Point and Router settings back to factory settings To reset the access point and router settings follow these steps Connect to MiFi Settings by connecting your computer to the MiFi wireless network and going to http admin mifi or http 192 168 1 1 in your browser Connect to the Diagnostics screen See Diagnostics on page 72 The Diagnostics screen has a Reset to Factory Defaults button This button resets all Access Point and Router settings to their factory default values All existing settings are lost 82 Technical Support IMPORTANT Before contacting support be sure to re start both your computer and the device Technical Support For additional information and technical support for Novatel Wireless devices you can visit the Novatel Wireless Data Technical Support page at www novatelwireless com support 8
25. Disconnect Quick Start Wi Fi Network Security System Advanced Logout System Status Config File Software Update System Information Manufacturer Novatel Wireless Model MIFI 46201 IMEI SUOXXMOTS4ATTITS Serial Ma LRZOQSH 160000 Router FW Version 02 01 AP FW Version 12 0 2 1 1 3 Modem FW Version 3 20 03 System Log 03 15 12 10 01 Zlam Current Time 03 15 12 5 55 dZam login successful IP addr 192 168 1 2 MAC addr 00 27 10 10 2c 34 03 15 12 05 40 5am DHCP Assign IP 152 168 1 2 00 27 10 10 20 34 Refresh Restart Delete all Notifications Reset to Factory Defaults 56 System Information The System Information section contains detailed information about the MiFi 4620L The System Information section has the following Manufacturer The manufacturer of the MiFi 4620L Model The model number or name of the MiFi 4620L IMEI The International Mobile Equipment Identity IMEI number for the MiFi 4620L Serial No Each MiFi 4620L has a unique serial number Router FW Version The router firmware version AP FW Version For the Access Point component the version of the firmware currently installed Modem FW Version The modem firmware version System Log The System Log records various operations and is mostly used for troubleshooting Click Refresh to update the system log System Log 03 13 12 LZ bp Zeen Current Time 3 13 lz l12 24 l pam login su
26. EE e Enable Logs Ez Delete System Log Language 69 The Language menu changes the MiFi Settings Web UI language The Date Time Format menu changes the format of the date to reflect that used in the US or Europe It changes the format of the time to a 12 or 24 hour clock System Automatic Shutdown Afer 3 minutes Mie ime y Turn off Display Ameri DE y Enable Logs E Delete System Log AMET IONE e Language RAR Date Time Format Buttons e Save Click this button to save any changes made to settings e Cancel Click this button to cancel any changes made to settings 70 Diagnostics The Diagnostics screen shows information about the MiFi 4620L firmware and other system level information You can also view the system log This screen is used mostly for troubleshooting and is not required for normal operation The Diagnostics screen has the following sections e Modem See Modem on page 72 e 4G Network LTE See 4G Network LTE on page 73 e 3G Network EVDO 1xRTT See 3G Network EVDO 1xRTT on page 73 e 3G Network GSM WCDMA See 3G Network GSM WCDMA on page 74 baan wall Verizon 4GLTE MIR 81 Dormant verizonwireless QuickStart Wi Fi Network Security System Logout Audio Alerts Settings Port Forwarding Modem MEID A100001DE025E9 Phone Number MDN 8587406541 FW Version 3 17 SIM Status SIM Ready ICCID 89148000000026335415 MIN MSID 8582404581 ESN Not available Home SID
27. HOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures Il defects errors or nonconformity s in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless IIl normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered 88 Safety Hazards Do not operate the MiFi 4620L device in an environment that might be susceptible to radio interf
28. Network Security Advanced System Status Config File Software Update Config File Download Download Backup the configuration file to your PC MiFi Administration Password Download File Config File Upload Upload Restore a configuration file from your PC File Browse MiFi Administration Password Upload File Config File Download The Config File Download section allows you to download backup the configuration file to your computer To backup the configuration file follow these steps Enter your MiFi administration password in the MiFi Administration Password field O Click Download File Config File Download Download Backup the configuration file to your PC MiFi Administration Password eens al 58 Click Save in the File Download pop up screen to save the configuration file to a specified location on your computer Config File Download Do you want to open or save this file Download Backup the configuration file to your PC Name config xml sav Type HTML Document 8 19KB MiFi Administration Password DTD From 192 168 1 1 Pownload Hle See Config File Upload p While files from the Intemet can be useful some files can potentially 9 harm your computer If you do not trust the source do not open or save this file What s the risk Upload Restore a configuration file from your PC File MiFi Administration Password Upload File Config File Upload The Config File Upl
29. Password Current Password pon New Password DUTOT 4 64 characters Verify New Password aa Cee Cancel Next time you log in to MiFi Settings you need to use the new password Buttons e Save Click this button to save any changes made to the password settings e Cancel Click this button to cancel any changes made to the password settings IMPORTANT Record your administration password If you forget it you have to reset the device before you can use MiFi Settings See How do reset the MiFi 4620L back to factory settings on page 82 46 MAC Filtering The MAC Filtering screen enables you to allow specific devices to connect to MiFi 4620L s wireless network For example if you put the MAC address for your Wi Fi enabled mobile phone and the MAC address for your computer in the Trusted Device List then only those devices can connect to your device The MAC Filtering screen has the following sections e MAC Filter See MAC Filter on page 48 e Trusted Device List See Trusted Device List on page 49 e Connected Devices See Connected Devices on page 50 a wil Verizon 4GLTE MIB 82 Dormant Veri7zOnwireless Quick Start Wi Fi Network System Advanced Logout Password MAC Filtering Port Filtering MAC Filter Enable MAC Filter E If enabled only Trusted Devices can connect to this MiFi device Trusted Devices are identified by their MAC address Trusted Device List Trusted Devices Add Trusted
30. RF Safety a mandatory minimum of 10 mm 1 cm should be maintained between the device and any part of a human body when using the device Increasing the separation between the device and the body will result in better reception and reduced exposure to radio energy 87 Wireless Communications IMPORTANT Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Although data loss is rare the environment where you operate the modem might adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several different factors including signal reflection the ionosphere and interference from other radio channels Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the MiFi 4620L device or failure of the MiFi 4620L device to transmit or receive such data Limited Warranty and Liability Novatel Wireless Inc warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WIT
31. VDO Network Operator Ec lo SID 73 3G Network GSM WCDMA The 3G Network GSM WCDMA section has the following Status Status of the network Disabled Not available or Available Technology The type of technology used to connect to the Internet Network Operator The vendor that currently provides wireless access RSSI Indicates the signal strength for the GSM WCDMA signal Cell ID Identifies the cell tower currently used Band Preference A modem setting which determines the network technology used when multiple technologies are available 3G Network GSM WCDMA Status Technology Network Operator RSSI Cell ID Band Preference Field Test Buttons Field Test Click this button to run the Field Test The Field Test will provide a large quantity of diagnostic information which will be displayed in a new window 74 Port Forwarding The Port Forwarding feature allows incoming traffic from the Internet to be forwarded to a particular computer or device on the MiFi 4620L s wireless network Normally incoming traffic from the Internet is blocked You need to use Port Forwarding to allow Internet users to access any server you are running on your computer such as a Web server FTP server or E mail server Also for some online games Port Forwarding must be used for the game to function correctly The Port Forwarding screen has the following sections e Port Forwarding See Port Forwar
32. Wi Fi connections Router VPN Passthrough USB tethered mode 65 Router The VPN Passthrough enable check box enables or disables the VPN Passthrough feature e If this is enabled checked this feature allows VPN clients to connect through MiFi 4620L to remote VPN Servers Normally this option should be enabled e lf this is disabled un checked VPN clients are not allowed to connect Router VPN Passthraugh tS Fl USR tethered mode The USB tethered mode check box enables or disables the USB tethered mode feature e If this is enabled checked this feature allows connection through MiFi 4620L in tethered mode as well as in Wi Fi In order to use this feature on Mac or Windows click How to use this feature to open the Help dialog window to select and install the required device driver VIe This is the same link to use to select and install the device driver for GPS Over Wi Fi e If this setting is disabled un checked connecting a USB cable from the MiFi device to your computer will only provide power to the MiFi device Normally this option should be disabled Router VPN Passthrough USE tethered mode TN D 66 GPS Over Wi Fi The GPS over Wi Fi NMEA check box enables or disables the GPS Wi Fi feature To set up GPS over Wi Fi follow these steps Q Check the box GPS over Wi Fi NMEA Click 0K to accept the Location Based Services Agreement Click Save to accept the setting change
33. abled checked MiFi 4620L s wireless network appears in the Available Wireless Networks list on your computer or portable device e If this is disabled un checked the MiFi 4620L is not listed and its network name SSID must be typed manually to connect a device The Privacy Separation check box enables or disables the privacy separation feature WiFi Broadcast Network Name SSID V Privacy Separation T If enabled Wi Fi users are isolated from each other e fthisis enabled checked Wi Fi users are isolated from each other e lf this is disabled un checked Wi Fi users are not isolated from each other The Available Wi Fi connections menu displays the total number of Wi Fi connections available and allows you to set how many computers or other devices can simultaneously connect to the MiFi device s Wi Fi network e When your 4610L device is operating over the 4G LTE network up to ten devices can be connected to the device s Wi Fi network and when operating over a 3G or GSM network up to five devices can be connected e The dynamic hand off feature ensures that all connected devices will remain connected if the device switches between 4G LTE 3G and GSM networks due to coverage availability Quick Start Wi Fi Hetwork Security System Advanced Logout Audio Alerts Diagnostics Port Forwarding D WiFi Broadcast Network Name 551D Fil Privacy Separation Oo F enabled WIE users are olefed from each other Available
34. an account problem or a network problem The following tips can help solve many common problems encountered while using the device First Steps e Make sure you are using the device in the correct geographic region e Ensure that your wireless coverage extends to your current location e Ensure you have an active subscription plan e Restarting your computer and your modem can resolve many issues IMPORTANT Before contacting support be sure to restart both your computer and your device 80 Common Problems and Solutions The following are some common problems and solutions My MiFi 4620L just powered off without my pressing the power button Why This may occur under any of the following circumstances e Pressing the Master Reset button e Restarting the device e Switching profiles e Restoring the configuration settings e Battery depletion To restore battery power follow these steps Manually press the power button to turn it back on ifthe battery is depleted charge the device with the wall charger N u rr ER o UO w St Korea os L2 a 3 e Eur zw SCH Ce ER c WE B b So Iu ween fe H t cz Made in Kore Qualcomm 3G 4G MAC ID 00 15 FF 0C 91 CD ILLU MALUI IME 990000467947778 EUREN osos Mif i 46201 NOVATEL WIRELESS FCCID PKRNVWMIFI4620 Patents www nvtl com patents MODEL MIFI4620L 649496 01786 6 How dolreset the MiFi 4
35. aside Insert your fingernail into the battery removal divot and lift the battery out of the battery compartment 16 Battery Tips WARNING Use only batteries and chargers with your device that have been approved by Novatel Wireless Always use Novatel Wireless original batteries and chargers The warranty does not cover damage caused by non Novatel Wireless batteries and or chargers e It normally takes at least three hours to fully charge the battery with the wall charger e Donotuse sharp objects to access the battery well this may damage the device and the battery e Donotuse excessive force to remove the battery or to access the battery well e The battery discharges more rapidly as additional devices access your MiFi device e Battery life depends on the network signal strength temperature features and accessories you use e Your device also works with an approved car charger e New batteries or batteries stored for a long time may take more time to charge e When charging your battery keep it near room temperature e When storing your battery keep it uncharged in a cool dark dry place e Never expose batteries to temperatures below 20 C 4 F or above 60 C 140 F e Never leave the device in an unattended vehicle due to uncontrollable temperatures that may be outside the desired temperature for this device e Some batteries perform best after several full charge discharge cycles e Itis normal for
36. ate Out of Dormant State IPv6 Connected IEv6 Dormant in Dormant State Qut of Dormant State IFPv6 Connected IFv6 Dormant in Dormant State Out of Dormant State IEFv amp 6 amp Connected IEv amp 6 amp Dormant in Dormant State Out of Dormant State IFv6 Connected IFv6 Dormant NWEM EVENT PWR BUTTON PRESS LIE in Dormant State Qut of Dormant State IFv amp Connected IFv6 Dormant in Dormant State Out of Dormant State IPv6 Connected IEv6 Dormant in Dormant State Out of Dormant State IFv6 Connected IFv6 Dormant in Dormant State Out of Dormant State IEFv amp 6 amp Connected IEv6 Dormant Internet Protected Mode On 42 WWAN Settings To configure the settings follow these steps select the device connection method from the Auto connect drop down menu The connection choices are Auto connect Auto connect except with roaming or Manual WWAN Settings Auto connect Global roaming is enabled by default when the Auto connect option in enabled To disable global roaming select either the Auto connect except when Roaming or Manual option and click the Disable Roaming checkbox VIe The APN and HSPA APN are Access Point Names that the device uses to connect to the Internet These are automatically provided by your wireless carrier Entering an incorrect name in either of these fields will prevent Internet access WWAN Settings Auto connect Disable Roaming APN sele
37. ation screen will only appear if global roaming is currently disabled Roaming Alert Message only on Display Contirm Roaming You are now entering a roaming zone Your connection will be kept To activate an audio alert notification mark the corresponding check box Buttons Save Click this button to save any changes made to the audio alert notifications Cancel Click this button to cancel any changes made to the audio alert notifications 63 Settings The Settings screen has the following sections e Wi Fi See Wi Fi on page 65 e Router See Router on page 66 e System See System on page 69 rA w ll Verizon 4G LTE WE 81 Connected Disconnect QuickStart Wi Fi Network Security System Advanced Audio Alerts Diagnostics Port Forwarding WiFi Broadcast Network Name SSID Privacy Separation If enabled Wi Fi users are isolated from each other Available Wi Fi connections 10 v Router VPN Passthrough USB tethered mode GPS over Wi Fi NMEA How to use this feature Port Number 10110 System Automatic Shutdown After 30 minutes idle time e Turn off Display Afterimiute Enable Logs Delete System Log After2days v Language English v Date Time Format USA mm dd yyyy v br e et WIRELESS DEE iFi 4620 64 Wi Fi The Broadcast Network Name SSID check box enables or disables the SSID broadcast feature WiFi Broadcast Network Name SSID V e If this is en
38. bled Click Custom Applications to open the Custom Port Filtering screen You can define and enable custom Port Filtering applications You need to know details of the traffic used and generated by the applications you wish to define Port Filtering Enable Port Filtering If enabled only traffic from Allowed Applications can access the Internet Allowed Applications DNS Domain Name Server HTTP Custom Port Filtering HTTPS FTP E mail POP3 E mail IMAP VPN Telnet RTP Custom Applications Internet Protected Mode On fg v 100 e Cancel us j The Custom Port Filtering screen uses check boxes to enable port filtering for custom applications Similar to the Allowed Applications list you must enable custom applications so they can connect to the Internet 53 Port Ranges You can define up to six port ranges for each application Each port range has the following options e Start Port Type the beginning of the range of port numbers used by outgoing traffic for this application Use as many rows as necessary to define the required number of port ranges Unused rows can be left blank e End Port Type the end of the range of port numbers If the port is a single port instead of a range type the same value for both the Start Port and the End Port e Protocol For each port range each row select the protocol TCP UDP or both used by that port range Custom Port Filtering JO0
39. browsers including Android Chrome Firefox Internet Explorer Safari and Mobile Safari To use Wi Fi mode your computer needs Wi Fi capability and Internet browser software only Your device must have proper data service to function properly See Using the Device for the First Time on page 12 Components oS E G Q al 30 AA Wu veri on yz m 36 Verizon Disconnected Scroll Button Scrolls left or right through available menu options Service Status Indicator LED Shows the device status including connection and error states See Service Status Indicator LED States on page 6 Micro USB Connector The wall charger connects here Selection Button Use to select a menu option Status Display Provides connection and battery status network signal strength roaming status and the number of users connected with Wi Fi See Service Display States on page 7 Power Button Powers the device on and off M yh i M vii 6 4 V o Y W Y Y LU W d W La N ol SIM Card Slot The SIM card is installed here Battery Compartment The battery contacts connect here Master Reset Button Insert a paperclip in the small hole to reset the device to factory settings See How do reset the MiFi 4620L back to factory settings on page 82 Battery Removal Divot When the battery is in
40. ccessful IP addr 152 168 1 2 MAC addr 00 27 10 10 2c 34 03 13 12 12 23 5 pa login timed out IP addr 152 168 1 2 MAC addr 00 27 10 10 2c 34 3 14 12 11 54 57am login successful IF addr 152 16B8 1 2 MAC adir 00 27 10 10 2c 34 03 13 12 11 54 402m login failed IP addr 152 168 1 2 MAC addr 00 27 10 10 20 34 13 13 1Z2 11 90 2 02m login timed out IP addr 152 168 1 2 RSC addr 00 27 10 10 2c 34 03 13 12 10 30 442m login successful IP addr 1B2 168H 1 2 MAC addr i 00 27 10 10 2c 34 en Buttons Restart Click this button to restart the MiFi 4620L All Internet connections and all Wi Fi connections are lost during the restart Delete all Notifications Click this button to delete all existing SMS messages Reset to Factory Defaults Click this button to reset all Access Point and Router settings to their factory default values All existing settings are lost WARNING The Reset to Factory Defaults operation overwrites ALL existing settings If the Wi Fi settings change you will lose this connection and need to reconnect using the new settings See How dol reset the MiFi 4620L back to factory settings on page 76 57 Config File The Config File screen has the following sections e Config File Download See Config File Download on page 58 e Config File Upload See Config File Upload on page 59 Al Verizon 4G LTE M 92 Dormant Quick Start Wi Fi
41. center for inspection Improper battery use may result in a fire explosion or other hazard 91 Glossary 1X Internet at 1 10 the speed of EV DO 3G Third Generation 3G refers to the third generation of mobile telephony technology 4G LTE Fourth Generation 4G LTE refers to the fourth generation of mobile telephony technology 802 11 b g n A set of WLAN communication standards in the 2 4 3 6 and 5 GHz frequency bands bps Bits per second The rate of data flow Broadband High capacity high speed transmission channel with a wider bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously CDMA Code Division Multiple Access It is the underlying channel access method used by some mobile phone standards DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network DHCP Server A server or service with a server that assigns IP addresses DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol EDGE Enhances Data rates for GSM Evolution A digital mobile phone technology that allows improved data transmission rates as a backward compatible extension of GSM EV DO Rev 0 CDMA EV DO Rev 0 is a leading edge wireless technol
42. col For each port range each row select the protocol TCP UDP or both used by that port range You can define all of your applications before you click Save to save your changes Use the Ports and Hide links as necessary to open and close the Port Definition Panel so you can define the ports for each application as needed DMZ The DMZ feature forwards incoming traffic which would otherwise be blocked to the DMZ device To use this feature follow these steps select the Enable DMZ check box 6 On the DMZ section of the Port Forwarding screen type the computer s IP Address in the IP Address of Connected Device field save your changes by clicking Save DMZ A Port Forwarding and DMZ features can not be used simultaneously Enable DME a which would C rerwke Be boced wi be forwarded fo fhe DMZ dake IF Address of Connected Device 182 156817 IMPORTANT The Port Forwarding and DMZ features cannot be used simultaneously Buttons e Save Click this button to save changes made to port forwarding e Cancel Click this button to return to the previous settings 78 Troubleshooting Overview Common Problems and Solutions Technical Support Overview When properly installed the MiFi 4620L is a highly reliable product Most problems are caused by one of these issues e System resources required by the device are being used by other devices e Network coverage is unavailable due to coverage area
43. ct the WWAN Preferred Mode from the WWAN Preferred Mode drop down menu to select the type of technology you want to use to connect to the Internet The Preferred Mode choices are Global CDMA Auto 1XRTT EVDO LTE only 1XRTT only EVDO only or HSPA only WWAN Preferred Mode CDMA Auto 1MRTT EVOO LTE only 1XRTT only EVDO oniy Buttons e Save Click this button to save changes e Cancel Click this button to cancel any changes 43 SIM The SIM menu takes you to the SIM screen The SIM screen gives you settings and information about MiFi 4620L s SIM card The SIM screen has the following section e SIM Operations See SIM Operations on page 44 al verizon 4G LTE Charging Dormant Quick Start Wi Fi Security System Advanced LAN VAN E SIM Operations SIM Status Ready SIM Lock Status Uniscked SIM Operation Lock SEM Current PIN A Entering an incorrect PIN will PUK lock the SIM Remaining PIN attempts before PUK lock 3 SIM Operations The SIM Operations section has the following e SIM Status Indicates the current SIM status usually one of the following no SIM invalid SIM PIN lock PUK lock ready or SIM error e SIM Lock Status Locked or unlocked e SIM Operation Lock SIM or unlock SIM e Current PIN Required to lock SIM IMPORTANT Entering an incorrect PIN will lock the SIM Buttons e Apply Click this button to apply any changes 44 Security The Secur
44. d seek medical advice Seek medical advice immediately if a battery has been swallowed Communicate the appropriate steps to be taken if a hazard occurs Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed Please review the following guidelines for safe and responsible battery use Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert a foreign object into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow a metallic or conductive object to contact the battery terminals Replace the battery only with another battery that has been qualified with the system per this standard Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the device or battery If the device or the battery is dropped especially ona hard surface and the user suspects damage take it to a service
45. ding on page 76 e Custom Applications See Custom Applications on page 77 e DMZ See DMZ on page 78 neal il Verizon AG LTE MR 76 Connected Veri7zoOrnwireless atl QuickStart Wi Fi Network Security System Logout Audio Alerts Settings Diagnostics Port Forwarding Port Forwarding Enable Port Forwarding V Use this feature to forward incoming traffic from the internet to a particular connected device For each enabled application specify the IP address of the desired connected device Application IP Address of Connected Device DNS Domain Name Server FTP Server al HTTP Web Server NNTP Server POP3 Server Mm SMTP Server SNMP Server Ir Telnet Server TFTP Server a Custom Applications DMZ A Port Forwarding and DMZ features can not be used simultaneously Enable DMZ a Incoming traffic which would otherwise be blocked will be forwarded to the DMZ device IP Address of Connected Device 192 168 1 2 75 Port Forwarding The Port Forwarding feature forwards incoming traffic from the internet to a particular connected device To use any of the common server applications listed follow these steps select the Enable Port Forwarding check box cam e al Verizon 4G LTE IW Charging Connected Disconnect Quick Start Wi Fi Network Security System Advanced Audio Alerts Settings Diagnostics Port Forwarding Port Forwarding Enable Port Forwarding feature fo
46. e Device Now you can connect your computer to your MiFi 4620L using Wi Fi Connect to MiFi Settings To connect to the MiFi 4620L follow these steps Q Turnon your computer and turn on the MiFi 4620L The MiFi 4620L s LED should be slow blinking green or violet indicating the device is in service and ready to connect The MiFi 4620L broadcasts its own wireless network on your computer use the Wi Fi manager Windows or the AirPort menu bar icon Mac OS X to connect wirelessly to the MiFi 4620L wireless network The steps to connect to a Wi Fi network vary depending on your operating system and whether you use the native application or third party software Generally you click an icon in the Windows notification area where you can select View Available Wireless Networks or click the Airport icon in the menu bar on a Mac If you are unfamiliar with wireless networking on your computer consult the computer help system Connect to the network name found on the sticker that appears on the back of the MiFi device as well as on the Activation Guide The network name or SSID is in the format MiFi4620L Jetpack XXXX Secure where XXXX are four digits unique to your device Enterthe 8 digit Wi Fi Admin password The password appears on the back of the MiFi device as well as on the Activation Guide Aez If you are entering the SSID manually please add the word Secure after the SSID For example MiFi4620L Jetpack 1A3B Secure
47. e Gateway The address of the server used to access the Internet e DNS The address of the Domain Name Server DNS IPv4 IP Address Gateway 10 182 201 108 DNS 68 174 92 14 IPv6 e IP Address The Internet Protocol IP address that identifies this device on the network e Gateway The address of the server used to access the Internet e DNS The address of the Domain Name Server DNS IPv amp IP Address Gateway 2000 1012 XX bee 0 3 B885 8340 DNS 2001 4 fffe cO d 0 3 40 Connection Log Click Connection Log to access the WWAN settings connection log The Connection Log has the following e Date Time The date time the device was detected by the network e Client IP Address The client IP address for the connected device e Destination The destination IP address e Port Identifies the port used for the connection e Type This can be UDP or TCP e Internet Connection Log Internet Explorer provided by Novatel V irele EI http 192 168 1 1 mifi cgi Date Time 11 29 11 09 52 4 am 11 281 09 43 21am 11 2811 09 43 10am 11 28 11 09 43 10am 11 281 09 43 10am 11 29 11 09 43 10am 11 28 11 09 43 10am 11 281 09 43 10am 11 28 11 09 43 10am 11 281 09 43 09am 11 281 09 43 09am 11 29 11 09 43 09am 11 281 09 43 05am 11 281 09 43 05am 11 28 11 09 43 04am 11 29 11 09 43 04am 11 29 11 03 43 04am 11 281 09 43 04am 11 29 11 09 43 04am 11 28 11 02 43 04am Client IP Address
48. e List section displays the MAC address es of trusted devices Only devices in the Trusted Device List are able to connect to the MiFi 4620L wireless network Add Trusted Device MAC Address To add a device to the Trusted Device List follow these steps O Type the Wi Fi enabled device s MAC address in the Trusted Devices field You can use either or as the separator for example 00 21 9B 1C 64 34 or 00 21 9B 1C 64 34 You can cut and paste your computer s MAC address from the Wi Fi Clients section of the Wi Fi screen E Click Add Device Repeat steps 1 and 2 as needed when the list is complete click Save Bag Ai Verizon 4G LTE M 79 Dormant verizonwieless a i QuickStart Wi Fi Network System Advanced Logout Password MAC Filtering Port Filtering MAC Filter Enable MAC Filter v If enabled only Trusted Devices can connect to this MiFi device Trusted Devices are identified by their MAC address Trusted Device List Trusted Devices 00 15 FF 0C 91 CD Delete Device Add Trusted Device MAC Address 00 15 FF 0C 92 CD Add Device A 49 Remove a Device from the Trusted Device List To remove a device from the Trusted Device List follow these steps Q Click on the device in the Trusted Device List to select it O Click Delete Device e ail Verizon 4GLTE WM 56 Dormant QuickStart Wi Fi Network System Advanced Logout Password MAC Filtering Port Filtering MAC Filter Enable MAC Filter v
49. ections 1 had When using S WAAN Pe imi is 5 WHI connections buit exielieg WHI eonnectilo Save Ju gt Buttons e Save amp Restart Click this button to save any changes made to Wi Fi settings and to restart your device 27 Wi Fi The Wi Fi menu allows you to customize the Wi Fi profiles and view details about the devices connected to your device The Wi Fi menu has the following options e Wi Fi Profiles See Wi Fi Profile on page 28 e Connected Devices See Connected Devices on page 34 Aaa wil Verizon 4G LTE MI 68 Connected veri7zOrnwireless QuickStart Network Security System Advanced Logout Wi Fi Profile Connected Devices Wi Fi Profile The Wi Fi Profile screen displays detailed information about the current 802 11 profile in use and allows you to change the current profile configuration a a Verizon 46 LTE MEP 81 Dormant verizonwieiess Quick Start Network Security System Advanced Logout Wi Fi Profile Connected Devices i Wi Fi Profiles Current Profile Secure Selected Profile CER Network Name 55ID MIFHE20L Jetpack Secure 802 11 Mode 802 11g 802 11b 802 11n WMM Wi Fi Multimedia W older Drokis and devices frat arent working use Backward compatibility Channel Sen Security WPA Personal PSK AES e WiFi Password 3 63 ASCH characters For greater security use a mibture of digits upper case lower case and other symbole li
50. ecurity System Advanced e Audio Alerts See Audio Alerts on page 62 e Settings See Settings on page 64 e Diagnostics See Diagnostics on page 71 Port Forwarding See Port Forwarding on page 75 Verizon AG LTE MB 74 Connected verizonwireless d i QuickStart Wi Fi Network Security System Advanced Settings Diagnostics Port Forwarding 61 Audio Alerts The Audio Alerts screen has the following sections e Audio Alerts See Audio Alerts on page 62 e Audio Alert Notifications See Audio Alert Notifications on page 63 sen Verizon 4G LTE MMR 81 Dormant verizonwiciess ch QuickStart Wi Fi Network Security System Audio Alerts Settings Diagnostics Port Forwarding Logout Audio Alerts Locate My MiFi Audio Alert Notifications Device powered On Off d New Notification message received v Low Battery alert at 20 d Low Battery alert at 5 v New Firmware update available ri Roaming Confirmation Yes No on v Display Roaming Alert Message only Ir ACUTE WIRELESS Audio Alerts Click Locate My MiFi to locate your device 62 Audio Alert Notifications The Audio Alert Notifications section has the following options Device powered On Off New Notification message received Low Battery alert at 20 Low Battery alert at 5 New Firmware update available Roaming Confirmation Yes No on Display Global roaming in enabled by default This confirm
51. eless Wi Fi Network Security System Advanced Admin Password Wi Fi Settings Admin Password The Admin Password screen has the following section e Change Admin Password See Change Admin Password on page 25 aM Verizon 4G LTE MR 88 Connected verizonwieless Wi Fi Network Security System Advanced Logout Admin Password Wi Fi Settings Change Admin Password This password is used to login to this MiFi device Current Admin Password 4 64 characters New Admin Password 4 64 characters Confirm New Password MiFi 24 Change Admin Password To change the administration password used to login to the MiFi device from the QuickStart screen follow these steps Enter your current password in the Current Admin Password box Enter your new password in the New Admin Password box Re enter your new password in the Confirm New Password box Click Save amp Next ren Ve n 1 ell Verizon 4G LTE il Charging Dormant Disconnect Quick Start Wi Fi Network Security System Advanced Logout Admin Password Wi Fi Settings Change Admin Fassword This password is used to kam to this MiFi device Current Admin Password DOTTER d 64 characters New Admin Password EECH 4 64 characters Confirm New Password sanasaaaan Save amp Next Ascreen displays confirming that your password has been changed Click OK Disconnect verizonwieless Qu
52. ents Federal Communications Commission Notice FCC United States Electronic devices including computers and wireless modems generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on ou are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions e This device may not cause
53. erence resulting in danger specifically Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices Always turn off the host device when instructed to do so or when you suspect that it might cause interference or danger Where explosive atmospheres might be present Do not operate your device in any area where a potentially explosive atmosphere might exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions Users are advised not to operate the device while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near medical and life support equipment Do not operate your device in any area where medical equipment life support equipment or near any equipment that might be susceptible to any for
54. es are 12 digit hexadecimal numbers This is also known as the physical or hardware address Mbps Megabits per second MSID Mobile Station IDentifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific Network Operator The vendor who provides your wireless access Known by different names in different regions some examples are wireless provider network provider and service provider Network Technology Ihe technology on which a particular network provider s system is built such as CDMA or EVDO Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN Port Number A 16 bit number used by the TCP and UDP protocols to direct traffic on a TCP IP host Certain port numbers are standard for common applications PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific 94 Protocol A standard that enables connection Communication and data transfer between computing endpoints Proxy A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP address for all traffic passing through i
55. ess network Find the MAC Address on a Computer The Media Access Controller MAC Address is also known as a hardware or physical address for a device usually a network adapter It consists of six pairs of numbers and letters for example 00 21 9B 1C 64 34 You can view the MAC address for any device connected to the MiFi wireless network from the Wi Fi screen See Wi Fi Settings on page 27 You can cut and paste your computer s MAC address from the Wi Fi Clients section of the Wi Fi screen If the computer is not connected to the MiFi wireless network you can find the MAC address directly To ind the MAC address follow one of these steps e OnaWindows PC the MAC address is the Physical Address You can find the Physical Address by running ipconfig all from the cmd window orunipconfig all select Start gt All Programs or Programs gt Accessories gt Command Prompt to open the Command Prompt window Then type ipconfig all and press the Return or Enter key e Ona Mac the MAC address is the AirPort ID To find the AirPort ID open the Apple Menu gt System Preferences gt Network In the list click AirPort Click Advanced A sheet opens Click the AirPort tab The AirPort ID is at the bottom of the sheet IMPORTANT Windows only Make sure you get the MAC address for the wireless network adapter and not the Ethernet controller NIC if the computer has both AS Trusted Device List The Trusted Devic
56. f digits upper case lower case and oiher symbols IMPORTANT You should use the Secure profile with the WPA WPA2 Personal Mixed Mode security setting whenever possible 30 Choosing a Profile Your device comes with the Secure profile already set The following profiles come with your device e Secure This is the profile you should use most of the time You can set up this profile with the security measures you need to use your device safely e Temporary Hotspot This profile allows you set up a temporary hotspot to allow others nearby maximum of ten to go online at the same time e Open This profile is not secure and should be avoided Setting Up a Temporary Hotspot You can use the device to set up a temporary hotspot to allow a maximum of ten connections to your MiFi 4620L at one time The Temporary Hotspot profile is pre set on your device It generates a temporary network name SSID and network key so you can allow others to connect to your device without having to change your secure profile s security settings To set up a Temporary Hotspot follow these steps Connect to MiFi Settings and log in See Configuring MiFi Settings on page 22 Goto the Wi Fi screen See Wi Fi on page 28 On the Wi Fi screen select Temporary Hotspot as the selected profile A new temporary network name SSID and network key Wi Fi passkey appears Typically the temporary network name has the word Temp added kene Ke
57. ff and the LED is also off An antenna with 0 5 bars An SMS message logo A battery outline filled with bars while charging the bars cycle from 0 4 bars When fully charged the bars don t move When the battery is very low the battery outline blinks on and off every two seconds Charge the battery immediately wm A connected device logo KS A device roaming logo Description The device is powered off or otherwise is not receiving power More bars indicate stronger signal If the logo is present there are unread SMS messages More bars indicate more battery life If the logo is present the number of connected devices is displayed If the logo is present the device is currently roaming Power Management Your device will work from its battery or when plugged into a power source e Battery Charge the battery by plugging in the wall charger While the battery is charging the battery icon bars blink When the battery is fully charged the battery icon is solid e Wall charger You can use the device when the charger is plugged into a wall socket The MiFi battery charges while it is plugged in Before using the MiFi 4620L read the battery safety information in the Safety Hazards section of this guide See Proper Battery Use and Disposal on page 92 Caring for Your Device Like any electronic device the device must be handled with care to ensure reliable operation Novatel Wireless
58. fore using the MiFi device for the first time To assemble the wall charger follow these steps Remove the plug and the wall charger from the package slide the plug on to the wall charger Install the 4G LTE SIM Card To install your new 4G LTE SIM card follow these steps ay Open the cover located on the underside of the MiFi 4620L 6 Remove SIM card from the outer card being careful not to touch the gold colored contacts Hold the card as shown with the gold colored contact points facing down Insert the SIM card into the slot The 4G SIM card MUST remain in the SIM card slot when in use Your SIM Subscriber Identity Module card is a small rectangular plastic card that stores your phone number and important information about your wireless service CAUTION Do not bend or scratch your SIM card Avoid exposing your SIM card to static electricity water or dirt 13 Remove the 4G LTE SIM Card To remove the 4G LTE SIM card follow these steps Open the SIM card cover located on the underside of the MiFi 4620L Press down firmly on the small black tab to the left side of the SIM card slot Q Apply firm pressure to the right side of the SIM card and push to slide the card over the small black tab A piece of transparent tape can be attached to the end of the SIM card once it has been pushed over the small black tab to complete lifting the card out of the slot ALe J Should your 4G SIM card be lost or da
59. forward Incoming rafk irom fhe niemei Bo a particular connected device For each enabled application speci the IP address of the dessiner connected device On the Port Forwarding section of the Port Forwarding screen type the computer s IP Address in the IP Address of Connected Device field beside the Application name Enable the corresponding Application on this screen by selecting its check box Save your changes by clicking Save Tell the person or company that needs port forwarding to connect to the MiFi 4620L s IP address by default this is http admin mifi or http 192 168 1 1 Connection requests are forwarded to the IP address specified in step 3 IMPORTANT When no longer needed Port Forwarding should be disabled on this screen by de selecting its check box and saving change s by clicking Save Leaving applications enabled unnecessarily creates a security risk 76 Custom Applications This page is not available unless the Port Forwarding feature is enabled Click Custom Applications to open the Custom Port Forwarding screen You can define and enable custom Port Forwarding applications You need to know details of the traffic used and generated by the applications you wish to define The Port Forwarding screen has the following options e Application Name Type a name for the application e Port Range Click the Ports link to show the Port Definition Panel Click Hide when you finish defining the current
60. harmful interference e This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE MiFi 4620L MODEM IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE FCC CAUTION Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless Inc may void your authority to operate the equipment NOTE The Radio Frequency RF emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies 86 RF Exposure Content FCC Equipment Authorization ID PKRNVWMIFI4620 This device is authorized for use in mobile and portable applications This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves For better signal reception coverage range and data throughput do not place the router near any physical obstruction including in a pocket or in close proximity of any object For
61. ick Start Wi Fi Network System Advanced Logout MAC Filtering Port Filtering Set Administration Password Current Password New Password Verify New Password ANTE WIRELESS 25 Buttons e Save amp Next Click this button to save any changes made to the administration password e Save Click this button to save any changes made to the password settings e Cancel Click this button to cancel any changes made to the password settings 26 Wi Fi Settings The Wi Fi Settings screen has the following sections e Network Name SSID The name of the MiFi 4620L device s wireless network e Security The security type used to encrypt the wireless network e Wi Fi Password Displays the current Wi Fi password e Available Wi Fi Connections Displays the number of available Wi Fi connections To change your Wi Fi security password and or connection settings follow these steps select the desired settings from the security Wi Fi password and or available Wi Fi connections drop down menu s O Click Save amp Restart icem i ica Aa Verizon 4G LTE WB ou connected Disconnect Quick Start Wi Fi Network Security System Advanced Admin Password Wi Fi Settings Wi Fi Settings Network Name 551D Jetpack Secure Teru rity WRAZ Persoal FSK e Wi Fi Password Zo 6S ASO characters For greater security use a mixture of digits upper case lower case and offer symbols Available Wi Fi Conn
62. in on page 23 Type your Wi Fi Admin password in the Login field in the upper right corner of the window and click Login The Login page changes to the Home page See Wi Fi on page 65 22 Login The Login page is the first page you see after connecting and prior to logging in It contains the Status bar the Connect Disconnect button and the Login button You can access more information after you log in demm ail Verizon MM 65 Disconnected Login Welcome You must login in order to change any MiFi settings Admin Password MNUH WIRELESS Login Type the password the default password is found on the sticker on the back of the MiFi device and on the back of the Quick Start Guide in the Login field at the top right corner of the window acc aM Verizon 4G LTE MM 72 Dormant veri7zonwireless Login Welcome You must login in order to change any MiFi settings Admin Password eeeeeeee Menu Bar The Menu Bar is the primary navigation for MiFi Settings You can access each feature under the appropriate menu Quick Start Wi Fi Network Security System 23 Quick Start The QuickStart menu allows you to quickly change the security settings administration password and Wi Fi settings for your MiFi 4620L The QuickStart menu has the following options e Admin Password See Admin Password on page 24 e Wi Fi Settings See Wi Fi Settings on page 27 ail Verizon 4GLTE IW 88 Connected verizonwir
63. ity menu allows you to change your Administration password and enable and configure MAC and Port filtering The Security menu has the following options e Password See Password on page 45 e MAC Filtering See MAC Filtering on page 47 e Port Filtering See Port Filtering on page 51 wall Verizon 4GLTE MB 73 Connected verizonwireless QuickStart Wi Fi Network System Advanced Logout MAC Filtering Port Filtering Password The Password screen enables you to set the administration password This is the password you use to log in to MiFi Settings The Password screen has the following section e Set Administration Password See Set Administration Password on page 46 aM Verizon4GLTE M 82 Dorman verizonwireless QuickStart Wi Fi Network System Advanced Logout MAC Filtering Port Filtering Set Administration Password Current Password New Password 4 64 characters Verify New Password i i AUTE WIRELESS 45 Set Administration Password To set or change the administration password follow these steps Type your current password in the Current Password box Type the new password it must have between 4 and 64 characters in the New Password box e Type it again in the Verify New Password box click Apply al Verizon 4G LTE IWE Charging Dormant Disconnect Quick Start Wi Fi Network System Advanced Password MAC Filtering Fort Filtering Set Administration
64. l 28 The Current Profile section has the following profile details e Selected Profile The profile settings shown on the page See Changing to a Different Profile on page 32 Wi Fi Profiles Current Profile Selected Profile e Network Name SSID The name of the MiFi 4620L device s wireless network Network Name 551D Jetpack Secure e 802 11 Mode The wireless network technology used 802 11g 802 11b 802 11n is most compatible allowing both 802 11b 802 119 and 802 11n devices to connect to the wireless network 802 11 Mode 802 11g 802 11b 802 1n Le 110 302 110 ein e WMM Wi Fi Multimedia Enables your device to stream multimedia files WMM Wi Fi Multimedia Ges e Channel If available select Auto With this setting MiFi 4620L selects the best available channel If the Auto setting is not available you can experiment to see which channel provides the best results or use the default setting Channel 29 e Security The security type used to encrypt the wireless network e WEP 64 bit least secure more compatible with older devices e WEP 128 bit e WPA Personal PSK TKIP e WPA2 Personal PSK AES e WPA WPA2 Personal Mixed Mode most secure less compatible with older devices Security WEA r PS TH P WAAT PersomlPSk AES e Wi Fi Password Displays the current Wi Fi password WiFi Password 8 s DA AS characters For greater security use a tbe o
65. m of radio interference In such areas the host communications device must be turned off The device can transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that the modem is turned off prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offense 89 Electrostatic discharge ESD Electrical and electronic devices are sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurrence then restart your computer 90 Proper Battery Use and Disposal IMPORTANT In event of a battery leak Do not allow the liquid to come in contact with the skin or the eyes If contact has been made wash the affected area with large amounts of water an
66. maged contact your network operator 14 Insert and Charge the Battery IMPORTANT Before you use your device be sure to charge the battery for at least three hours to ensure a full initial charge To insert and charge the battery follow these steps Insert your fingernail into the indention on the back cover and lift to open the battery compartment located on the bottom of the device Set the cover aside O Align the gold colored contacts on the battery with the gold colored contacts on the device and gently slide the battery into place Replace the cover by setting it on the device where the notches align and then press on the cover until it clicks into place 15 connect the micro USB end of the charger to the micro USB port of the device Plug the other end of the AC wall charger into the appropriate electrical outlet Charge for at least three hours CAUTION Use only batteries and chargers with your device that have been approved by Novatel Wireless The failure to use approved batteries and chargers may increase the risk that your device will overheat catch fire or explode resulting in serious bodily injury death or property damage You are now ready to connect your computer or other Wi Fi device to the MiFi 4620L Remove the Battery To remove or replace the battery follow these steps Remove the cover to open the battery compartment located on the bottom of the device Set the cover
67. move the EE 16 SEENEN DEER 17 Power the MiFi 4620L On and OTi sncucs nau sd mre ER ona 9e c ure nw 18 PONT Ol M 18 PONTON 225292200540 5 099 99209 029729 95 RUUESTASATDEAERIQURATITASTOFR PES PROLESTRSRIS 18 teg YoUr KEE EE 18 Connecting tothe VIC EE TEGERE TRO esque sees 19 Using the Device After Setup is Complete 0 ccc ccc cece cece cece eect eee eeeeeeeees 20 joder EN 20 Setting Up a Temporary Hotspot eege DEE 20 Security for the EA EE 20 LSK dl CEET a ul T Configuring MiFi SetaliQ s emet couvauew waded am c Rr der dee dona deer b ee es os 27 LOOID Soci EREPPIRSEEERRESNEPMERFENEEMEDISAUNN E eee ee Fe es ee ng ee ee ces 25 DOO CRT ETT ETT TOT TETTE TETTE TETTE 23 MOIS TEE 23 Ua So CI NETTE EO EE TTL EE EE ET 24 e ug Mi Me Te secs ia eerie pa est ecu vun be Ede pE Eas MR ERES ELI CPP S VU WERE e tg 24 Change Admin Password ear p n ende duct Gn betas hia rabo amr er Vs Cx dorada 25 VOTE Gg leie PEERS EmT 27 VI PONG EE 28 Choosing Ee IER 31 Connected DEVICES coasamdade d kr udya eU VR DX Cen v Eau ee PR IEEE rEE P PER Vs 34 Kiel EE 35 LAN oak ee aes eos bs eee E oe beware nee S E nee eae ae EQ 36 la X PE 37 PO A E E EER US 38 WOEN WER 39 intemet Connection ascen da dra Nr EUN RE V SEU nude de EE a A 40 WWAN Et dn e EE EE EEN 43 SU
68. ng the profile Updating the Current Profile To update the current profile follow these steps Oo Keep the same profile in the Selected Profile pop up menu Make changes to the profile settings O Click Save e Ifyou change the Network Name SSID security method or network key you will need to re connect with the Wi Fi manager on your computer e Ifyou change other settings your computer will re connect automatically after MiFi 4620L restarts Some Wi Fi clients become confused if the security is changed and the network name is not If you change security settings and do not get asked for the new network key when you try to reconnect delete the existing old network name from your Preferred Networks list on your wireless device Then you can reconnect IMPORTANT Changing the Network Name SSID security method or network key Wi Fi passkey ends all Wi Fi connections to MiFi 4620L including the current connection to MiFi Settings You must re connect your computer to MiFi 4620L using the new profile s Wi Fi settings Be sure to write down the new network key Wi Fi passkey before you finish changing the profile 32 Updating a Profile Not Currently in Use To update a profile not currently in use follow these steps Change the Selected Profile pop up menu to a different profile Wait a moment for the web page to update with the Wi Fi settings for the selected profile Change the settings ISB The Tem
69. nsent will not affect your other non location based services in any way However it will preclude us 67 Click How to use this feature to open the Help dialog window to select and install the required device driver Router VPN Passthrough v USB tethered mode v GPS over Wi Fi NMEA v How to use P feature Port Number 10110 GPS Over Wi Fi Feature Overview This feature allows the MiFi device to provide a GPS NMEA stream to your Windows or Mac computer This is anhy useful if you are running an application which is capable of using a NMEA GPS stream Examples of such applications are Microsoft Sireets mps and DeLorme Street Atlas To use this feature a driver must be installed on your computer See Driver Installation below for details on installing this driver Pil Using GPS over Wi Fi Once Drivers are Installed on your computer you can use the GPS over Wi Fi feature 1 Ensure you have a Wi Fi connection to the Mat 2 Enable the GPS over Wi Fi setting on this screen There is no need to change 3 On your computer start your GPS enabled application and configure it to use a NMEA Port or GPS Receiver Check your application s settings and help to determine how this is done Most applications will scan all ports seeking a NMEA port for GPS or similiar until a fix is obtained After that it will use or display your Driver Installation Drivers are needed to use either the LI SB tethered m
70. oad section allows you to upload restore a configuration file from your PC To restore a configuration file follow these steps Q Click Browse and select the file you want to restore Enter your MiFi administration password in the MiFi Administration Password field Click Upload File Config File Upload Upload Restore a configuration file from your PC File MiFi Administration Password rr 59 Software Update The Software Update screen has the following sections e Update Status See Update Status on page 60 e History See History on page 60 ad Verizon 4G LTE Mall 81 Connected verizonwireless all Quick Start Wi Fi Network Security Advanced Logout System Status Config File Software Update Update Status Update Information No New Software Update Available Check for Update History Date Name Result Update Status The Update Status section provides information on available software updates Click Check for Update to check for new software updates History The History section provides the date name and result for all software updates 60 Advanced The Advanced menu provides audio alert notification options Wi Fi Router and System settings modem and network operational details and options for configuring port forwarding applications The Advanced menu has the following options ail Verizon 4GLTE MB 74 Connected verizonwirciess d QuickStart Wi Fi Network S
71. ode or GP S over WHET features Driver Installation The driver can be downloaded using these links ew GPS Driver for Windows ew GPS Driver for Mac Once the download is completed e f necessary unzip the downkxaded file e Rum the installer included in the download to begin the driver installation After the device driver is installed open your GPS client software program and follow the configuration instructions start your GPS client software application 68 System The Automatic Shutdown menu changes the amount of time that expires before the device automatically shuts down System Automatic Shutdown Turn off Display Enable Logs Delete System Log The Turn Off Display menu changes the amount of time that expires before the display turns off System Automatic Shutdown Turn off Display Enable Logs Delete System Log The Enable Logs check box enables or disables the System log feature System Automatic Shutdown After 30 minutes idle time v Turn off Display After 1 minute v Enable Logs d e If this is enabled checked you can view the system log on the Diagnostics screen See Diagnostics on page 71 e If this is disabled un checked you cannot view the system log on the Diagnostics screen The Delete System Log menu changes the amount of time that expires before the system log is deleted System Automatic Shutdown After 30 minutes Idle DE w Turn off Display DI i D
72. ogy with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world Rev 0 provides access to mobile devices with forward link speeds of up to 2 4 Mbit s and reverse link speeds up to 152 kbit s For more information visit www cdg org EV DO Rev A CDMA EV DO Rev A is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world Rev A provides access to mobile devices with forward link speed of up to 3 1 Mbit s and reverse link speeds up to 1 8 Mbit s The increased data rates on Rev As physical layer enable richer applications and services For more information visit WWW Cdg org Firmware A computer program embedded in an electronic device Firmware usually contains operating code for the device GPRS General Packet Radio Service A packet oriented mobile data service on the 2G and 3G cellular communication systems global system for mobile communications GSM GSM A computer program embedded in an electronic device Firmware usually contains operating code for the device Hotspot A Wi Fi 802 11 access point or the area covered by an access point Used for connecting to the Internet 93 HSPA Evolved High Speed Packet Access A technical standard f
73. or wireless broadband telecommunication Provides data rates up to 84 Mbit s to the mobile device and 22 Mbit s from the mobile device HTTP Hypertext Transfer Protocol An application level protocol for accessing the World Wide Web over the Internet IEEE Institute of Electrical and Electronics Engineers An international technical professional society that promotes standardization in technical disciplines IMEI International Mobile Equipment Identity Used in LTE networks to identify the device It is usually printed on the device and can often be retrieved using a USSD code IP Internet Protocol The mechanism by which packets are routed between computers on a network IP Type The type of service provided over a network IP address Internet Protocol address The address of a device attached to an IP network TCP IP network ISP Internet Service Provider Also referred to as the service carrier an ISP provides Internet connection service See Network Operator Kbps Kilobits per second The rate of data flow LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it can have gateways or bridges to other public or private networks MAC Address Media Access Control A number that uniquely identifies each network hardware device MAC address
74. porary Hotspot profile cannot be changed directly You must click Generate to generate a new network name SSID and network key Click Update Profile to save the changes OR Click Save to update the profile and also make it the current profile Buttons e Save Click this button to save any changes made to your current profile e Cancel Click this button to cancel any changes made to your current profile 33 Connected Devices The Connected Devices section has the following e Hostname The network name for the connected device if available e Date Time The date time the device was detected by the network e MAC Address The Media Access Controller MAC or physical address for MiFi 4620L e IP Address The IP address for MiFi 4620L dun wall Verizon 4GLTE MIB 82 Dormant Veri7zOnwireless QuickStart Network Security System Advanced Logout Connected Devices Hostname Date Time MAC Address IP Address IPv4 DHCP iPod touch 2 11 17 2011 10 23 42pm Link local fe80 bac7 Sdff feb7 71cf IPv4 DHCP 11 17 2011 09 56 27pm Link local fe80 7cea a2Se afca b3ba Global IPv6 2600 1012 b003 fc0e a56d 3592 a4e4 db78 Buttons e Refresh Click this button to refresh connected devices information 34 Network The Network menu provides detailed LAN WWAN and SIM information and configuration options The Network menu has the following options e LAN See LAN on page 36 e WWAN See WWAN on page 39 e
75. resses reserved for use by MiFi 4620L s DHCP server table Current DHCP Address Range The current range of IP addresses reserved for use by MiFi 4620L s DHCP server table If a device with a static IP address wants to connect to MiFi 4620L network the static IP should be outside of the DHCP address range Most devices do not have a static IP cam zs ab Verizon 4G LTE lla Charging Connected Quick Start Wi Fi Security System Advanced LAN WWAN SIM IPv4 IP Address 182 1681 1 Subnet Mask pns pnm ess Hostname ME MAC Address Enable DHCP Server L Start DHCP Adress Range 122 156812 Current DHCP Address Range 132 168 1 2 132 158 1 50 37 IPv6 The IPv6 section has the following options e Enable IPv6 The Enable IPv6 checkbox enables or disables the IPv6 feature e Link Local Address Displays the local address when IPv6 is enabled e Global Address Displays the global address when IPv6 is enabled IPv6 Enable IPv amp Link local Address fe8 215 ffff fete 31ed Global Address 2800 1012 b000 7bce 215 fff f fete 91e Buttons e Save Click this button to save changes e Cancel Click this button to cancel any changes 38 WWAN The WWAN option takes you to the WWAN screen The WWAN screen gives you settings and information about MiFi 4620L s network This is also where you can disable global roaming The WWAN screen has the following sections e Internet Connection See Internet
76. stalled insert a fingernail here and lift to easily remove it Network Name and Password Label The pre configured network name SSID and Wi Fi Admin password are printed on a label inside the back cover of your device Service Status Indicator LED States LED Color No Light Yellow Green Violet Red White Status E 6 on Fi Solid Blinking ES Slow Blinking Blinking Li Slow Blinking Blinking Da Blinking Blinking Description The device is powered off or otherwise is not receiving power The device is in power down mode The device is powered off and also charging the battery The device is powered on 4G service is available but not connected or connected while dormant The device is powered on and connected to the 4G network and transmitting data The device is powered on 3G 1X or EV DO service is available but not connected or connected while dormant The device is powered on and connected to a 3G 1X or EV DO network and transmitting data If this occurs during power up no SIM card is inserted All other times this indicates an error or a SIM card failure The device is powered on and the firmware is being upgraded This LED only applies to over the air firmware updates Service Display States Display Icon No icons Network signal strength Message Status Battery Status Connected Device status Roaming Status Status The display is o
77. t Router A device that directs traffic from one network to another SIM Subscriber Identification Module Found in LTE and GSM network technology the SIM is a card containing identification information for the subscriber and their account The SIM card can be moved to different devices SSID Service Set IDentifier The name assigned to a Wi Fi network TCP IP Transmission Control Protocol Internet Protocol The set of communications protocols used for the Internet and other similar networks USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB connectors may be used for data transfer or charging USB Port Types Ihe USB ports on computers and hubs have a rectangular Type A socket and peripheral devices have a cable with a Type A plug Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug Ports and connectors are available in different sizes for example standard mini and micro VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhere WCDMA Wideband Code Division Multiple Access Anair interface standard found in 3G mobile telecommunications networks The most commonly used member of the UMTS family WWAN Wireless Wide Area Network A public network that ex
78. tends beyond architectural geographical or political boundaries unlike a LAN which is usually a private network located within a room building or other limited area WEP Wired Equivalent Privacy An IEEE standard security protocol for 802 11 networks Superseded by WPA and WPA2 Wi Fi Wireless Fidelity Any system that uses the 802 11 standard developed and released in 1997 by the IEEE Wi Fi Client A wireless device that connects to the Internet via Wi Fi WPA WPA2 Wi Fi Protected Access A security protocol for wireless 802 11 networks from the Wi Fi Alliance 95
79. vatel Wireless Revision History Part Number Description Date 90026530 Initial release 21 Mar 2012 R2 Added Wi Fi Settings content p 27 25 Apr 2012 Revised USB tethered mode content p 66 product specifications information p 86 and glossary definitions p 93 94 Deleted set up GPS using a USB cable p 69 FCC ID PKRNVWMIFI4620 PN 90026530 R2 MASTER UG MiFi4620L VZW 25Apr2012 Please visit www novatelwireless com for the latest information about your device Contents Get nd Started HEEN Si r 2 dcl cT 2 Package CONLGING EE 2 System Ee E E EE 3 ONTO e a EEN 4 Service Status Indicator LED States Ja eie o RAT R9 ER nid ERR Rape xar para 6 Service Display SEL 88 uoo owes aia iach prese qc d Ra RO or HUM S Re puc rd eu aantt Rr atcur 7 Power Management RETO TE TORTE 8 Caring for Your DeVis secare sane Fa emo ET Een Eur EEPPSS TIENE LPs E ORAE PERPE AVES EE aS 9 Using the MIELJ620L oss 9 35d EE VERE EE EE Ee gege 10 Accessing the Network 2099 T ERI RUP ci E A Hur TRU PR KR CICER VE dd pd Y PNE 11 Using the Device for the First Time 12 Assemble the Wall Ee uo dcs adeo veu iun S dba er ne EE PU Vu aed ee wate nie on edane 13 Install the 4G at GR EE 13 Remove the 4G ETE SINUCEO esa dd e P RS FRERASRAIUR EGER UTR S3 dS RATIS P ERIOTTPAeT 14 Insert and Charge the Battery osos dui tua beer su RERERULEEVE REIN eEDPIS VIVERE REPRE 15 Re

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