Uniden UDR744HD Owner's Manual
Contents
1. Zoom Menu Tab a Firmware Upload Available 7 T O SEQ Microphone Motion Recording Change Volume SEO Indicator Channels display mode NOTE Icons on the monitor actually display in blue What the Icons Mean UDR744 HD Icon What it does SIGNAL INDICATOR Shows how strong the camera s signal is Signal ranges from 4 bars down to af 0 bars out of range SD CARD This graphic displays if an SD card is inserted into the monitor If blue recording space is available If red the SD card is full Tap this icon to view recorded files 13 NEW RECORD INDICATOR New recordings are saved on the SD card RECORDING INDICATOR When this icon flashes red it indicates that recording is in progress Green System is connected to the internet and the monitor is connected with internet mode Yellow System is connected to internet and the monitor is connected with intranet mode Red Connection has failed or system is not connected to a network TIME STAMP L Current date time in month day year hour minute second format SD CARD OVERWRITE Displays if the SD card is allowed to overwrite files when it is full See page CHANNEL INDICATOR Displays the current channel number you are currently viewing If viewing a multiple cameras at once the camera indicator will appear above each video display NETWORK STATUS Ra Indicates the LCD monitor s battery life Flashing Red Low battery2. 2 Tap YES on the Restore Default Settings screen 3 Tap OK to confirm the reset Format SD Card Formatting the SD card erases all data stored on the card Default NO 1 Tap to reformat your SD card System Settings All stored files will be deleted 2 Tap YES on the All stored files will be deleted screen Default NO A confirmation screen displays Tap YES to it System Settings Are you sure you want to delete all stored files 3 A progress bar displays on the screen After formating is complete a Format OK message displays Information This screen lists the firmware information of the monitor and all cameras paired to it 1 Tap o to display the screen 31 2 Tap me to return to the previous screen Uniden recomments that you check your monitor firmware version against the most recent version http www uniden com page downloads at least twice a year If you need to upgrade your monitor firmware see page 33 N System Settings C MOTION DETECTION SETTINGS SCREEN Motion detection settings control how strong the motion needs to be to trigger recording This settings screen also lets you mask off any areas in the image for the camera to ignore For example you may have trees in the image area that would set off motion detection if there is a breeze Tap the following icons as they This screen should display appear on the Screens i Motion Detection Settings O MO I gt
3. Liniden surveillance UDR744 HD OUTDOOR e lt i as bu up l DT HL L Issue 1 September 2014 CUSTOMER CARE At Uniden we care about you If you need assistance please do NOT return this product to your place of purchase Our customer care specialists are available to serve you Quickly find answers to your questions by 1 Reading your owner s manual included with this product 2 Visiting our customer support website at www uniden com 3 Calling our customer care specialists at 1 800 658 8068 CONTENTS Customer TT NN 2 GETTING STARTED ssssissssscescsessnesssscsncossavesssssessesconsseencessdsvevsesseenss 5 USING THIS 00111 0 sss 5 FEATURE EU Tau i i GAY OT 5 WHATS INCLUDED ai Z GETTING TO KNOW THE UDR744 HD SYSTEM cccsccsseeees 8 HAE DU AF 2 GY Y YY FFA 8 UDR744 HD Monitor sss Y WON YNYS ND Yo 8 UDR744 HD Camera se sss sss 9 SET UP THE HARDWARE sss 10 U e Y 36 E E A A T 10 CA a Y E E ET aoe oe 10 istal Camera S 11 MONITOR SGREEN H 11 UDR744 HD OPERATION sss 13 Live 0 1 64 1 A Y 13 UDR744 HD Live Screen 15 4 444440 04044 4 4 40 48 6 13 UDR744 HD SCREEN DESCRIPTIONS cssccccssssscsccccscccees 18 OUEF VED AF O 18 NE ae a iM YF DARO 18 PEAR ER r Tn RIN YN RR 20 21 211 1 HL I NN CA O NN YF 20 GENERAL SETTINGS Y FY FFF 21 Camera Setup Screen ii Gi niegys Ten nU OY Y Yn SO YNYD
4. The following screen displays 19 l Playback N Alarm a Brightness General Settings 2 Tap or to increase or decrease the monitor screen brightness Tap when you are finished GENERAL SETTINGS The General Settings screen contains 6 subsections each of which may contain sub screens These sub screens let you set features about your system You can turn cameras on and off establish a specific schedule for specific cameras to record set the date and time and motion detection sensitivity among other features The rest of this section provides details using these screens Tap the following icons as they This screen should display appear on the screens General Settings Ga Q Recording Setup System Settings MU lt Motion Detection Settings Network Setup Firmware Upgrade 20 Main Screen Sub Screens What it Does Camera Setup Pairing see page 22 This system comes with cameras already paired Use see page 22 Pairing to assign these cameras to different channels or to pair additional new cameras to the monitor ON OFF Makes the cameras visible to the monitor see page 23 Resolution Adjusts the video quality of each camera see page 24 Recording Duration Set the length of time the camera records once motion Setup see page 25 sensitivity tiggers the camera to record Choices are see page 22 15 seconds 30 seconds or 1 minute Defaul
5. Ell Sound is now audible through the monitor Tap the icon again to turn sound off 1 Tap the icon 2 The next channel displays 1 From the Camera List tap 2 Tap Z Edit Device 3 Tap Advanced Setting scroll to Modify Password Tap it 4 The Modify Password screen displays Fill in the requested fields and tap OK From the Live View screen tap Ell Sound is now audible through the mobile device Tap the icon again to turn sound off 1 Tap from the Live View screen A list of channels displays 2 Tap the channel you want to View 49 To do this From monitor do this From app do this make sure the camera is NA plugged in make sure that the camera s h antenna is attached and 11 00 the monitor s antenna Is extended bars make sure the camera Is paired to the correct channel re pair the camera and monitor make sure the camera is plugged in e press and release the pairing button guickly Do not press and hold the pairing button the camera won t pair with the monitor 50 MAINTAINING YOUR SYSTEM UPGRADING YOUR UDR744 HD MONITOR FIRMWARE Check your system firmware version on the Network Information screen Go to www unidenvideo com to check the current firmware level Compare it to your system firmware level If you need to update your UDR744 HD firmware download the most current firmware version to your system s SD card
6. Green Full battery Flashing Green Charging BATTERY INDICATOR 14 VOLUME INDICATOR VOLUME BEGG 5 TALK BACK INDICATOR SEQUENCE INDICATOR CHANGE CHANNEL MOTION RECORDING INDICATOR When you tap this icon on the screen the monitor breaks the screen image into 5 areas Tap the area you want to see in Zoom That area displays in 2X size Tap the icon again to exit Zoom mode Indicates current audio volume You must be in single channel viewing mode to change volume Tap or to raise or lower the volume x displays when the volume is off mute Displays when TALK is pressed Press and hold TALK on the side of the monitor to talk back through the camera Release TALK to wait for a reply Displays if new firmware is available Displays when the monitor is in auto switch mode it will change channels automatically Tap this icon to manually change channels See page 11 Indicates motion detection status Blue Automatic recording OFF Red Automatic recording ON 15 UDR744 HD Icon What it does POP UP MENU TAB Tap to acces the pop up menu system 16 UDR744 HD SCREEN DESCRIPTIONS OVERVIEW This section describes the UDR744 HD pop up menu screens in detail These pop up menus enable you to Play back recorded video files Set alarms Set the brightness level for each camera connected single channel display only Set up cameras for recording mot
7. IS THE SOLE amp ENTIRE WARRANTY PERTAINING TO THE PRODUCT amp IS IN LIEU OF amp EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER EXPRESS IMPLIED OR ARISING BY OPERATION OF LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THIS WARRANTY DOES 58 NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you LEGAL REMEDIES This warranty gives you specific legal rights amp you may also have other rights which vary from state to state This warranty is void outside the United States of America amp Canada PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY If after following the instructions in the owner s manual you are certain that the Product is defective pack the Product carefully preferably in its original packaging Disconnect the battery from the Product amp separately secure the battery in its own separate packaging within the shipping carton The Product should include all parts amp accessories originally packaged with the Product Include evidence of original purchase amp a note describing the defect that has caused you to return it The Product should be shipped freight prepaid by traceable means to warrantor at Uniden America Service C O Saddle Creek 743
8. L A 32 Sensitivity This selection allows you to set the camera s motion detection sensitivity levels to High Low or Off 1 Tap E1 The following screen displays Motion Detection Settings 2 Tap High Low or Offto set sensitivity 3 Tap to return to the previous screen Mask Area Use this selection to mask off any parts of the viewing area you do NOT want to be included for motion detection Note the video image is removed to make it easier to see the masking grid 1 Tap AJ The Mask Area screen displays superimposed over the image from that camera y 33 2 Tap the squares that cover the areas of the image you do not want affected by motion detection 3 When you are finished tap LZ to return to the Motion Detection Settings screen NETWORK SETUP SCREEN This selection lets you determine your network connection type reset the APP password and review your network details Tap to see the Network Setup screen and option Network Setup Information Advanced Setup 1 Tap ea to display the Advanced Setup screen N Network Setup 6 Static IP 34 2 Tap on your selection and fill in the fields requested Tap SAVE DHCP Static IP l P Subnet Mask Default Gateway 3 Tap on your selection and fill in the fields requested DCHP is the most common connection Your router will automatically assign an IP address to your UDR744 HD system St
9. OF WARRANTY Uniden warrants for one year to the original retail owner this Uniden Product to be free from defects in materials amp craftsmanship with only the limitations or exclusions set out below WARRANTY DURATION This warranty to the original user shall terminate amp be of no further effect 12 months after the date of original retail sale The warranty is invalid if the Product is A damaged or not maintained as reasonable or necessary B modified altered or used as part of any conversion kits subassemblies or any configurations not sold by Uniden C improperly installed D serviced or repaired by someone other than an authorized Uniden service center for a defect or malfunction covered by this warranty E used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden or F installed or programmed by anyone other than as detailed by the owner s manual for this product STATEMENT OF REMEDY In the event that the product does not conform to this warranty at any time while this warranty is in effect warrantor will either at its option repair or replace the defective unit amp return it to you without charge for parts service or any other cost except shipping amp handling incurred by warrantor or its representatives in connection with the performance of this warranty Warrantor at its option may replace the unit with a new or refurbished unit THE LIMITED WARRANTY SET FORTH ABOVE
10. The main screen area displays live video from the camera s 10 Pop Out Menu Tab Tap this tab to display 4 menus that let you manage the UDR744 HD system See page 17 for details Icon bars Icons display on the top and bottom of the monitor screen See page 13 for icon details Viewing Modes The Live View area displays live video from the cameras Each camera can display in its own section of the screen quadrant or on the full screen mMm There are 4 viewing modes Quad mode splits the screen s image area into 4 quadrants and displays active camera video in each quadrant Tap the center of the quadrant to enter Single Channel mode Single Channel mode displays one camera at a time on full screen Press to change between the channels Tap the center of the image to return to Quad mode With Scan mode the monitor s screen and speakers are off until a camera detects motion That camera then displays at full screen sound and video on until there has been no motion for 15 seconds After that the monitor screen turns off again Press and release POWER to to turn Scan mode on and off Auto Sequence Displays each channel automatically in sequence in full screen display The system defaults to Auto Sequence mode when Scan mode is turned off Tap SEQ to turn Auto Sequence mode off and return to Quad mode 11 UDR744 HD OPERATION Your UDR744 HD monitor operates through a series of screens that let you choose gr
11. While playback progress is visible you can fast forward rewind by dragging the playback bar forwards or backwards On the playback progress bar tap the double arrow to skip forward or backwards about 10 seconds Tap the arrow and bar to skip to the next or previous video 4 When playback ends tap to return to the Recording File List ADDING NEW CAMERAS Your monitor supports a total of four active cameras at a time your UDR744 HD comes with two cameras already paired to your monitor When you add a camera you have to pair it to the monitor that is you have to introduce the camera and monitor to each other so they can communicate If a camera is already assigned to the channel you want to assign the new camera to the monitor overwrites the existing camera link with the new one 45 Only pair one camera at a time The monitor links to the first camera it detects If two or more cameras are in pairing mode you can t control which camera the monitor will detect first PAIR CAMERAS 1 From the Pairing Camera screen see Pairing on page 22 tap the camera image you want to pair A processing icon displays for a 60 second countdown 2 During the 60 second countdown quickly press and release the Pairing button on that camera s power cord see Pairing on page 22 3 The system automatically adjusts the Live View screen accordingly TROUBLESHOOTING CAMERA PAIRING Consult the following table for camera
12. instructions on how to perform the most commonly used actions for the UDR744 HD There is also a table of other actions you might find useful RECORDING LIVE VIDEO MONITOR ONLY 1 On the Live View screen tap the red for the camera to begin recording The icon blinks and turns blue while recording 2 Tap it again to stop recording The icon stops blinking and turns red You can record from all cameras at the same time PLAYING BACK RECORDED VIDEO There are two ways to access recorded video files You can either tap the SD card icon Ta on the Live screen or you can tap the Playback pop up menu Li Either way the following screen displays f Recording File List June 2014 ao S Gio Gis A Sun Morn Wed Thu Fri 44 1 Tap on the highlighted day containing the recording you want to view or on a specific camera to only view that camera s recordings The Recording File List screen displays those recordings f Recording File List 08 09 20 102530P1 10 25 30 PM 112530A2 11 25 30 AM 113000P3 11 30 00 PM 102530P4 12 25 30 PM USEDITOTAL 41MH875M If you tap on a day that is not highlighted there will be no action taken at all 2 Tap on therecording you want to view It begins playing Control icons display across the bottom of the screen see page 18 3 Tap on any area of the screen that does not have control icons to bring up the playback progress bar Tap any area again to close it
13. network using the Ethernet cable in order to synchronize with the internet time server 28 5 Tap to return to the previous screen Time Zone Time Zone allows you to set the time zone your monitor is in This is especially useful if you are using the app in another time zone and you want to remotely access your recorded files Your system will know that your request refers to the time zone the monitor is in Default GMT 5 00 Eastern Time USA amp Canada 1 Tap V The Time Zone screen displays 2 Scroll up and down to your camera s time zone and then tap it The most commonly used time zones for this system are e GMT 05 00 Eastern Standard Default e GMT 06 00 Central Standard e GMT 07 00 Mountain Standard e GMT 08 00 Pacific Standard e GMT 09 00 Yukon Standard e GMT 10 00 Alaska Hawaii Standard 3 Tap the next option to turn Daylight Savings Time on or off 4 Tap to return to the previous screen 29 Language Tap to set the language used on your system Options are English Spanish Espanol and French Frangais system Settings Language Espa ol Francais 1 Tap the language you want your system to use 2 Tap mc The system returns to the previous screen and automatically changes over to the reguested language no reboot is necessary Default Settings 1 Tap to return your system to the original default settings System Settings Restore Default Settings
14. set up another recording session to schedule Scheduled recordings are broken up into 10 minute file sizes For example if you record a 25 minute event you will have two 10 minute recordings plus one 5 minute recording File Overwrite This feature lets you set the system to automatically overwrite the oldest files once the SD card is full This will allow you to continue recording If you do not allow overwrite recording stops when the SD card is full 1 Tap to access the File Overwrite function The following screen gives you the option of allowing File Overwrite tap YES or if File Overwrite is on cancelling it tap NO Recording setup Overwrite Recorded Files When Memory is Full 2 Tap A to return to the previous screen SYSTEM SETTINGS SCREEN Use these setting options to configure your system Date and Time Time Zone Language Default Settings 27 Format Memory Card Information Tap the following icons as they This screen should display appear on the screens Date and Time 1 Tap to access the Date amp Time screen 2 Tap the up or down arrow to set the month day and date 3 Tap the up or down arrow to set the time e Tap the AM PM block to toggle between them e Tap the up or down arrows to set the correct hour and minute 4 Tap Synchronize with an internet time server if you want the internet clock to set your time automatically You must keep your system connected to your wireless
15. your firmware from SD card or Upgrade from server see page 23 CAMERA SETUP SCREEN a GEL The Camera Setup screen lets you Pair cameras Turn cameras on and off Adjust the resolution Pairing l E Resolution Pairing Your cameras are paired to the monitor at the factory to channels 1 and 2 When you add a new camera to your system you have to introduce the camera and monitor to each other so they can communicate You can also use this procedure to move a camera from one channel to a different channel 22 Some things to know about pairing cameras If a camera is already assigned to the selected channel the pairing operation overwrites that camera link with the new one Only pair one camera at a time The monitor links to the first camera it detects If two or more cameras are in pairing mode you can t control which camera the monitor will detect first Tap the following icons as they This screen should display appear on the screens a Sar Pair camera to the following channel Tap Pairing on the Camera Setup screen Tap the channel number you want to pair the camera to 3 A message displays with instructions to press the PAIR button on the camera Press and release the PAIR button on the front of the camera see page 8 A 30 second countdown begins You must press the PAIR button on the front of the camera during the 30 second countdown otherwise the camera will not be paired 4 The syst
16. 23 Recording SETUP 5 1 444 26 System Settings SCREEN 28 Motion Detection Settings SCREEN 35 Network Setup SCREEN 35 Firmware Upgrade SCREEN essen 38 REMOTE ACCESS ssssccsssssstunscossutessssstinseassovesstesivecsenssivextesanncenses 40 IIE 40 REC UIF EIEH a eu Y GG 40 SET UP THE U GUARD APP rei ei Y iY erw wd y EUO 40 U GUARD APP SCREENS AND ELEMENTS sss 42 Camera List Screen Y O 42 Live View Screen 44 UDR744 HD Operation BaSics scccscccsssssssssssccccccesscsscees 45 RECORDING LIVE VIDEO MONITOR ONLY uu sss 45 PLAYING BACK RECORDED VIDEO au iii Ye YY 45 ADDING NEW CAMERAS sss 46 Par Camel L 47 Troubleshooting Camera 8 110 4 4 47 UDR744 HD BASIC OPERATION sse 48 MAINTAINING YOUR SYSTEM cccccccccccsssssssssssssssssssscsccccooes 52 UPGRADING YOUR UDR744 HD MONITOR FIRMWARE 52 TAKING CARE OF YOUR HARDWARE sss 52 MONI OT aeisi EE E E 52 E r A E ON AA A A E E 52 MANAGING RECORDED FILES sss sss 52 Copying Files from the SD Card to your Computer 53 SOLVING PROBLEMS 54 SPECIFICATIONS ac s sss snore 56 Compliance Information esescsssosssccccccccecescssscsoesececcecesessssso 58 FCC Part 15 Compliance 5 1 1 4 4 4 44 444 44 4 4 4 58 RF Exposure Information 58 IC C
17. 5 seconds 30 seconds or 1 minute Default 15 seconds Recording Setup Recording Period after Last Motion Event 30 Seconds 25 1 Tap the duration you wish to set 2 Tap Ka io return to the previous screen Schedule Recording This feature lets you set up a block of time for a camera to record on a weekly schedule You can set up multiple cameras to record at the same time and the recording times can overlap between cameras Total recording time is limited to the space available on the SD card If you set the SD card to delete the oldest files when it is full see page 27 the system continues recording otherwise recording stops until space is available 1 Tap the Schedule Recording Overview screen displays 2 Tap MODIFY in the lower right corner The Schedule Recording Setup screen displays Recording Setup C N Recording Setup C PM Schedule Recording C Schedule Recording Setup Monday E Modify 3 Select a camera If you want more than one camera to record at the same time select both cameras 4 Setthe recording start time e Tap the AM PM block to toggle between them e Tap the hour and number boxes separately and tap the up and down arrows to set the time in HH MM format e Tap the return arrow to save the number and move to the next setting 5 Tap SAVE The system returns to the Schedule Recording Overview screen with the recording period indicated 26 6 Tap MODIFY again to
18. Henrietta Creek Rd Suite 100 Roanoke TX 76262 800 297 1023 8 a m to 4 30 p m Central Monday through Friday 59 60 Uniden 2014 Uniden America Corporation All rights reserved
19. a with stand 1 Ethernet RJ45 Cable 8G SD Card 1 2000mA Battery Monitor e Mounting Hardware 2 sets Quick Start Guide 2 9V 600mA Power Adapter 2 Antenna may be Camera attached to camera If any items are missing or damaged contact our Customer Care Line immediately Never use damaged products GETTING TO KNOW THE UDR744 HD SYSTEM HARDWARE UDR744 HD MONITOR while the unit is powered on to turn Scan mode on off 6 Power Port Connert to a local power outlet using the included power adapter Ethernet Port RJ45 Connect the receiver to your router using the included Ethernet cable to enable smartphone tablet connectivity Reset Using a paper clip or other thin object push the reset button to restore the system to its default settings Receiver Stand No Whatitis s O 14 SD Card Slot Insert SD card for recording videos 5 Blue LED On Monitor is in Scan mode Flashing Battery power is low UDR744 HD CAMERA Camera Antenna Sends and receiveds signals to from the monitor IR LEDs Infrared IEDs provide viewing in low no light conditions Camera Lens Catches the video in front of the lens and transmits video from camera to monitor Light Sensor Sense brightness for changing between daytime and nighttime vision Microphone Transmit audio to receiver Pair Button The pair button is located on the front of the camera It is used to pair the c
20. ality is poor 53 e making sure the camera is plugged in e pressing and releasing the pairing button quickly Do not press and hold the pairing button e Check if other cameras in the area are also in Pairing mode Disconnect power to other cameras The camera won t pair with the monitor When I power up my monitor and cameras for verifying that the cameras are turned on see page 54 the first time they seem verifying that the monitor is displaying a channel with a camera to be on but there is no assigned to it picture on the screen The monitor picture has Using a blunt object like an unbent paper clip to press RESET on the frozen back of the monitor to reset the monitor The monitor turns off Press POWER to turn it back on I cannot remotely access Verify that the monitor is connected to the internet my recorded files Verify that the time zone is set correctly for the monitor If you are away from your system you will need someone to verify these items for you 54 SPECIFICATIONS 500 feet 152 meters in an open area line of sight Image Specification 1280 x 720 HD Output Image resolution 640 x 480 VGA Image processing MPEG 4 Weight 13 oz 370 130z 3709 110 11b 4 2 oz 5729 2 oz 572 11b 4 2 oz 5729 O O O 260 5 x 153 x 19 mm 55 Operating voltage 5 V DC 1 Amp 5 V DC 1 5 Amp Power consumption 650 mA max 16 IR LEDs 1 Low Low ligh
21. amera with receiver PIR Sensor Detects motion in front of the lens and emits detection signal to transmitter Speaker Produces the sound transmitted from the receiver 9 Adjustment screws Adjusts the camera up down and clockwise counterclockwise SET UP THE HARDWARE MONITOR 1 Flip out the stand on the back of the monitor and position the antenna 2 Connect an AC adapter to the power input on the side of the monitor Connect the other end of the adapter to a 120 volt AC standard indoor power outlet 3 Dress and hold the POWER button on the top of the monitor for 3 4 seconds to power it up The monitor displays the Uniden Guardian screen for a few seconds and then transitions to the LIVE view The screen remains dark until the cameras are powered up CAMERA General The UDR744 HD cameras included with your monitor are weatherproof and have an IP65 rating Water can be sprayed on them and they will still work however the cameras cannot be submerged Although the cameras can be exposed directly to the rain it is recommended that if they are used outdoors they be mounted under some type of cover like a patio overhang or eave As rainwater drops start to dry on the camera glass it can create spots that will reflect the light from the infrared LEDs used for night vision thus causing lower guality video Also as dust grime and cobwebs accumulate on the camera glass they can reflect light from the infrared LED a
22. and then upload that firmware to the monitor Eject the SD card from the monitor Insert the SD card into your PC Go to www unidenvideo com Copy the current firmware to the SD card Remove the SD card and reinsert it into the monitor Upgrade the firmware see page 37 TAKING CARE OF YOUR HARDWARE MONITOR As you use your monitor keep the screen clean by wiping it with a microfiber cloth to remove fingerprints dust etc et a aS CAMERAS When dust and grime builds up on the camera lens and glass it affects night vision capability The infrared light reflects off of the dust and grime limiting the camera s vision Use a microfiber cloth to regularly clean the cameras or when night vision video is cloudy or unclear MANAGING RECORDED FILES Over time your SD card will fill up with recorded files If there are files you need to keep transfer them to your computer for storage and remote viewing Otherwise reformat your SD card every 4 to 6 weeks see page 52 51 COPYING FILES FROM THE SD CARD TO YOUR COMPUTER Remove the SD card from the monitor Insert it into your computer s SD card slot Navigate to the SD card and locate your files Copy them to the computer These files can now be deleted from the SD card or the SD card can be formatted oe s 52 SOLVING PROBLEMS If you have any trouble with your system try these simple steps If you are still having a problem with your camera che
23. atic IP is for those that have the ability to specify an IP address for their system 4 Reboot the monitor when prompted Network Reboot Monitor A Network settings changed successfully Please reboot the monitor 35 Reset Password The Reset Password feature resets the Uniden U Guard app s password to the default 000000 Tap YES then tap Z to return to the Reset Password screen Network A The Current password will be forced to change to default password Information This screen displays current IP informatiion when the system is connected to the internet Ta to display the Information screen then ta to return to the nformation screen p play p Network Setup DHCP Dynamic IP IP Address Subnet Mask Default Gateway MAC ID UID 36 FIRMWARE UPGRADE SCREEN Uniden recomments that you check your monitor firmware version against the most recent version http www uniden com page downloads at least twice a year See page 51 to copy the new firmware to your monitor s SD card If you need to upgrade your monitor firmware see page 38 to copy the new firmware to your monitor s SD card and then follow the steps in this section Tap the following icons as they This screen should display appear on the screens SELE Upgrade from SD Card 1 Tap to upgrade the firmware through the SD card A confirmation screen displays Tap YES H General Sttings F
24. ck the manual that came with your camera If you still have a question call our Customer Care Line see page 2 The motion sensor won t Increasing the sensitivity of the motion sensor see page 33 respond to movement Checking the masking pattern see page 33 The motion sensor goes off Decreasing the sensitivity of the motion sensor see page 33 when there s nothing there Checking placement considerations see page 10 The video files play with a Ouicktime player Download this free I can t play my video clips player from www apple com in another program Video will play in players such as Windows Media Player if an H 264 CODEC plug in is installed Check the settings on the Schedule Recording Setup screen see page 26 Ensure that the system time is set to the current time Make sure that the SD card is inserted into the monitor and there is still memory available on that card I schedule a recording save the schedule and the recording does not happen at the scheduled time making sure the camera is plugged in making sure the camera is paired to the correct channel The camera s signal status re pairing the camera and monitor icon shows no bars moving the camera closer to the monitor it might be out of range making sure the camera is turned on in Camera Setup see page 53 The camera s signal status icon shows one or two bars See page 9 for tips on improving video quality or the video qu
25. em displays live video 3 seconds after the camera is successfully paired On Off When you add a camera to your system pair up the camera with the monitor and the system will automatically turn it on O i O i O i 23 Tap the following icons as they This screen should display appear on the screens Bana a eT a H gt fl 1 Tap the switch bar under the camera you want to turn on or off 2 The switch bar indicator turns green when the camera is on It is greyed out when the camera is off Although the camera is turned off it is still powered The monitor will not receive video signals from that camera 3 Tap C io return to the previous screen Resolution Tap the following icons as they This screen should display appear on the screens Adjust video lected camera GR GR GR O i oHe lt 1 Tap High or Low to set the frame rate for each camera 24 cC 2 Tap Kaito return to the previous screen RECORDING SETUP SCREEN Use the Recording Setup screen to Set the length of time the system will automatically record when something triggers motion sensitivity Schedule a set time and duration to automatically record from a specific camera Set up file retention requirements Tap the following icons as they This screen should display appear on the screens Duration You can set how long the camera keeps recording after motion detection triggers it The options are 1
26. ion detection and other system and network requirements 780 and the pop up menus display Er Playback Brightness 4 General Settings PLAYBACK Manage recorded files with this screen You can see what recorded files you have play them and delete them 1 Tap The following screen displays Recording File List June 2014 gt ao 68 E Sun Mon Wed Thu d 8 12 2 Days that are highlighted have recorded files Tap the day you want to review and a list of recordings for that day displays 102530F 1 10 25 30 PM 11253042 11 25 30 AM 113000F3 11 30 00 PM 102530P4 12 25 30 PM USEDITOTAL 41018720 3 Tap the record you want and it plays with a control bar across the bottom of the screen Next Stop Forward Recorg Home Play Pause Back LL ee Reverse Previous Delete Record Record 18 4 When the file finishes the monitor displays the Recording File List screen again 5 Tapthe icon to delete the record if desired ALARM When motion triggers the camera to begin recording the monitor sounds an alarm tone This screen lets you determine how loud that tone will be 1 Tap The following screen displays nF Playback s6 Alarm Brightness o General Settings 2 Tap L or to increase or decrease the alarm volume Tap when you are finished BRIGHTNESS This feature allows you to set each camera s brightness level 1 Tap E4
27. irmware Upgrade 37 2 A progress screen displays A Do not unplug power during upgrading 3 When the update is complete the monitor displays Firmware Upgrade Successful and automatically reboots Upgrade from Server 1 Use the Ethernet cable provided to connect your monitor to your router 2 Tap E to upgrade the firmware through the Server 3 A confirmation screen displays Tap YES 4 The system checks to see if new firmware is available If new firmware is available the monitor installs it and automatically reboots 38 REMOTE ACCESS OVERVIEW Uniden s U Guard app lets you view live video from an iPhone iPad or Android smartphone or tablet Download the app through the Apple App Store or Google Play Separate instructions are provided for iOS and Android operations if needed however only Android app screens are shown The iOS app screens are very similar REOUIREMENTS iOS or Android smartphone or tablet UDR744 HD monitor connected to your router SET UP THE U GUARD APP 1 Connect the UDR744 HD monitor to your router using the Ethernet cable included with your system Turn on the monitor 2 From your mobile device go to the Apple App Store or Google Play Search for the Uniden U Guard app Download and install this app to your device 3 Tap the Jl icon to launch the app tap Click here to add device to add your system information to the app The Add Device screen displa
28. move Device Feature Description name App A dropdown menu provides these options Options e Add Add a camera to your system e About Review information about your system e Exit Leave the app Reconnect Tap this to reconnect the camera 41 Edit Device Change the camera name or its password You can also access the following advanced settings Video setting High Medium or Low Alert Interval Set the amount of time between alert notifications to 1 3 5 10 30 minutes or Off e Device Information Displays the mobile device s network information View Event View a list of recordings Tap on a recording to view it Tap the magnifying glass to search for recordings within an hour day week etc View View snapshots from the mobile device These snapshots display in Snapshot thumbnail format Pe Remove Delete your camera from the app W Device 42 LIVE VIEW SCREEN Tap the camera listing and the Live View screen displays showing live video from the camera Feature Description name View View snapshots from the mobile device These Snapshot snapshots display in thumbnail format Take Tap this icon to take a snapshot of the image on Snapshot video Camera Turns camera audio on and off Volume Talk Back Tap this to talk back through the camera Change Tap to select a different channel to view Channels 43 UDR744 HD OPERATION BASICS This section gives you
29. nd might lower video guality Periodically clean the lens glass with a soft cloth Placement Considerations Consider the following when placing cameras The clearest line of sight between the camera and monitor is best Walls especially brick and concrete shorten the transmission distance Placement next to windows allows better transmission Optimized motion detection range is 6 18 feet for the camera The farther away an object is the less accurate the motion detection Avoid having a direct light source in the view of the camera including street lights ceiling or floor lamps spotlights in the driveway etc Rainfall pool water ripples reflections tree shrub leaves blowing in the wind and the shadows they create can generate motion detection false alarms INSTALL CAMERAS When you are positioning the camera bring the monitor along it s much easier to get the camera into the right position when you have the display handy 1 Position the camera where you want it plug it into power and check video on the monitor Move the camera if the view is not what you want Hold the base of the camera stand where you want to mount it and mark the location of the 2 screw holes 3 Use the included screws and anchors to attach the base to the wall or ceiling 4 Tug gently on the stand to make sure it is securely in place MONITOR SCREEN The UDR744 HD monitor s screen has 3 main parts Live View area
30. ng on page 20 Select the camera s whose schedule you want to delete Enter the schedule or part of a schedule you want to delete and tap DELETE To do this From monitor do this From app do this Watch recorded video 1 From the Main screen tap From the Camera List screen the pop out menu tab and a then tap EA The Recording 1 Tap File List displays the recorded 2 Tap View Event files 3 Find the recorded event you 2 Tap the day you want to view want to view Tap it The and then tap the file video displays 3 The video begins playing see page 17 Delete recorded videos 1 From the Recorded File List tap ni icon 2 Tap YES to confirm deletion Take snapshots Tap o from the Live View screen The snapshot is stored in your device s photo gallery View snapshots Tap a from the Live View screen The stored snapshots display in thumbnail format Delete snapshots From your ANDROID device tap and hold the image to delete it A confirmation screen displays 48 To do this From monitor do this From app do this Change password mobile device only Reset password Resets the app password Hear audio from camera Change channels view a different camera 1 From General Settings Network Setup tap 2 Tap YES to confirm the change 3 The app returns to the default password 000000 From the Live View screen tap
31. ompliance 1011130011 4 4 4 444 4 58 CE Compliance Information ccccccccccsssssssssssssccccccccccscessees 59 One Year Limited Warranty cccccccsssccsccccccccccsscscccseees 59 Uniden surveillance products are not manufactured and or sold with the intent to be used for illegal purposes Uniden expects consumer s use of these products to be in compliance with all local state and federal law For further information on video surveillance and audio recording legal requirements please consult your local state and federal law 2014 All rights allowed by law are hereby reserved GETTING STARTED FEATURE LIST 850nm IR Led distance up to 10m 7 TFT LCD Digital panel 800 RGB x 480 Two way audio Scan function PIR or motion detection triggered recording Manual recording Touch screen operation Schedule recordings from Sunday to Saturday SD card external storage up to128GB supported 8GB included One LCD monitor can pair four cameras LCD 5v DC 2A Power adaptor 5 Camera 9v DC 600mA 5 RF range 150 meter Line of sight New recording indicator Memory card full indicator Ouad view PIR trigger and Video motion detect alert Night vision up to 40 feet Direct connection to router for remote access to live and recorded video No monthly fee WHAT S INCLUDED You should have the following items Not Shown 1 5V 2A Power Adapter Monitor 1 UDR744 HD Monitor 2 Camer
32. oups of operations For example when you tap PLAYBACK in the pop up menus you can view recorded files Tapping GENERAL SETTINGS lets you set up how your system will operate i e camera setup recording schedule motion detection sensitivity etc LIVE VIEW SCREEN The Live View screen is the monitor s main screen that displays video from your camera s You can have the system display a single camera or you can set the screen to display all of them You can also set the screen to cycle between all live video feeds Tap the l lt icon to change the Live screen video displays The UDR744 HD system always defaults to the Live screen in Ouad mode after being idle for 2 minutes while in any other system screen This default ensures that the system is ready to record video even if you forget to return to the Live screen The system can record in Ouad Single or auto seguence mode UDR744 HD LIVE SCREEN ICONS Different icons display on the monitor screen depending on what is going on with your cameras This image shows an example of what could be on your screen the video image is removed to make it easier to see the icons A table follows of possible icons and their definitions 12 Live Screen Icon Example SD Card Recording Date and SD Card Camera Indicator Indicator Time aed Number Signal Power Strength T A Ea EM AAL 08092014 08 30 00 AM Level New e N L Indicator or Connection Status Pop Up _
33. pairing troubleshooting suggestions e making sure the camera is plugged in e making sure that the camera s antenna is attached and the monitor s antenna is extended e making sure the camera is paired to the correct channel e re pairing the camera and monitor the camera s signal status icon shows no bars the camera s signal status icon shows one or two bars or the See General on page 9 for tips to improve video quality video quality is poor e making sure the camera is plugged in pressing and releasing the pairing button guickly Do not press and hold the pairing button the camera won t pair with the monitor A6 UDR744 HD BASIC OPERATION To do this From monitor do this From app do Manually start stop Tap the blue E icon on the recording video monitor screen The icon turns red and flashes indicating that recording has started Tap the icon again to stop recording The icon turns blue Set up automatic From General Settings recording schedule Recording Setup tap Sef icon The Schedule Recording Overview screen displays Tap MODIFY to view the Recording Setup screen See Schedule Recording on page 26 Delete recording From General Settings schedule Recording Setup tap 29 icon The Schedule Recording Overview screen displays Select the day you want to modify and tap MODIFY to view the recording schedule for that day See Schedule Recordi
34. radio television technician for additional suggestions CAUTION Any changes or modifications to this equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment RF Exposure Information The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm 7 9 from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter IC Compliance Information Radio Equipment Notice The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the following two conditions 1 this device may not 37 cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this device CE Compliance Information Products with CE Marking comply with EMC Directive 2004 108 EC Low Voltage Directive 73 23 EEC R amp TTE 1999 5 EC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms EMC EN 301 489 LVD EN 60950 Radio EN 300 328 One Year Limited Warranty Important Evidence of original purchase is required for warranty service WARRANTOR Uniden America Corporation Uniden ELEMENTS
35. t 15 seconds Schedule Recording Set up a schedule for pre determined recording times see page 26 and lengths File Overwrite Overwrites the oldest recorded data on the SD card see page 22 once the card is full System Settings Date amp Time Time Setting Set the current time including see page 27 see page 28 Daylight Savings Time Time Zone Set the time zone for your UDR744 HD system Time Zone Set the time zone for your UDR744 HD system see page 29 Enable Disable Daylight Savings Time a Changes language setting for the monitor English French or Spanish 9 6 stn Restores the UDR744 HD to default settings EE San SD a Reformats the SD card and deletes all existing data aa omen te SD coc antes tossing cee Information Displays firmware information for the monitor and 21 Main Screen Sub Screens What it Does Motion A single screen lets you set motion detection sensitivity for each camera Detection It also lets you determine which viewing areas for each camera should be Settings masked from motion detection see page 23 Network Setup Advanced Setup Set up Dynamic or Static IP address see page 23 see page 34 Reset Password Reset app password to the default 000000 see page 36 Information Displays and allows you to change information about see page 36 your network and the monitor s unique UID number Firmware Lets you select how you want to upgrade
36. t solution light sensor Picture sensor 1 4 Color CMOS Lens F3 6mm H 64 V 46 56 COMPLIANCE INFORMATION FCC Part 15 Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subjected to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with limits for a Class B digital device pursuant to Part 15 of the FCC rules and ETSI EN 300328 These limits are designed to provide reasonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Move the equipment away from the monitor Plug the equipment into an outlet on a circuit different from that to which the monitor is connected Consult the dealer or an experienced
37. ys 39 4 Enter the UID code from your UDR744 HD monitor in the UID field There are four ways to do this lf your smartphone or tablet is in the same network as the monitor tap SCAN from the Add Device screen 6 Tap General Settings Network Setup Information to display the Network Information screen The UID code is the last item on the screen manually enter this code Network Setup Network Information DHCP Dynamic IP IP Address Subnet Mask Default Gateway MAC ID UID e Manually enter the UID code from the label on the back of the monitor 6 Scan the OR code on the label on the back of the monitor The UID code now displays on the Add Device screen 5 Enter a name for your system in the Name field Enter the default password 000000 7 Tap OK The U Guard Camera List screen displays a listing for your system with a screen shot from your monitor The monitor screen shot is from Channel 1 If you do not have a camera assigned to Channel 1 the screen shot area will be blank 40 0 GUARD APP SCREENS AND ELEMENTS CAMERA LIST SCREEN When you open the app on your mobile device the Camera List screen displays It provides a list of cameras on your system and an option to add a new camera Tap to view available operations from that screen W U Guard pa U Guard E Tap here to add device iy Reconnect F Edit Device View Event aa View Snapshot E Re
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