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Ultratec PRO80TM User's Manual

1. Changing ASCII Options l Press Options CODE gt RUTOMRTIC is displayed 2 Press the Spacebar to change the setting to lt ASCII gt 3 Press Enter ASCII CODE ON is displayed briefly Then the first of the ASCII options is displayed 4 Press to scroll through the options These described in the next section ASCII Options 5 For each option you can press the Spacebar to change the setting Then press Enter to save it The next option will be displayed 6 Press Esc to exit the ASCII Options at any time ASCII Options ASCH ORIGINATE ANSWER Determines which machine is calling and which one is answering This usually happens automatically However if you are manually setting up ASCII select ORIGINATE if you are going to be the person placing the call and select ANSWER if you are going to be receiving ASCII calls The default is ORIGINATE Baud Rate 110 300 Determines how fast the signals travel through the phone lines You can choose 110 or 300 baud but 110 is rarely used The default baud rate is 300 Duplex HALF FULL Controls how characters are displayed If you get double characters lliikkee tthhiiss or none at all change the option between half duplex and full duplex The default is half duplex Parity 8N1 7E1 Controls error
2. 4 Press Enter to save this setting and move to the next option in the menu or press Esc to exit the Options menu without making any changes Dialing Prefix A dialing prefix can be handy if you frequently have to type a series of numbers before dialing a phone number This is common in office settings where a code such as 9 is required to obtain an outside line When a Dialing Prefix is saved the Superprint Pro80 will always dial the prefix before dialing a number from the Dialing Directory The Dialing Prefix is not used when dialing from the keyboard l Press Options CODE gt RUTOMRTIC is displayed 2 Press to scroll through the options until EDIT DIALING PREFIX NO is displayed Press the Spacebar to change the setting to YES Press Enter DIALING PREFIX is displayed Type the prefix There is room for up to 29 characters mum Press Enter to save this setting and move to the next option in the menu or press Esc to exit the Options menu without making any changes PERSONALIZING GENERAL OPTIONS 45 46 What items are programmed by the Printer button All of the settings that affect how your print outs look are pro grammed with the Printer button You have choices about the size of the font and the way conversations are printed With this button you ca
3. Press LEnter to dial the number DIRLING is displayed followed by the telephone number CALLING amp ANSWERING TYPE NAME OR NUMBER _ V 7 DIALING 55512 4 AN 1 2 3 04 ls le 17 jas ls o J Enter K L 5 When the other TTY starts ringing the Signal light flashes slowly and LINE IS RINGING is displayed If the other TTY is busy LINE IS BUSY is displayed Try again later to place the call or see Automatically Redial a Busy Number on page 14 6 When the other person answers the call his or her Greeting is displayed on your TTY Type a reply to continue your conversation 7 When your conversation is over press On Off The screen is blank You can also hold down the Ctrl key and press the Esc button This will hang up the call without turning off the Superprint Pro80 Redial the Last Number l Make sure the Superprint Pro80 is on The Power light should be lit Dial m 2 Press the Dial button TYPE p e Ae A re NAME OR NUMBER is Yn CT displayed 3 Press Enter to dial the number oe followed by the telephone dee number Bs T Y T v fi n ie 2 S D F 2 0 P Enter 4 When the other TTY starts ringing the Signal light flashes slowly and LINE IS RINGING is displayed If the other TTY is busy LINE IS BUSY is displayed Try again later to place the cal
4. l Feat res is aay a pei x t g i Overview of the Superprint Pro80 3 Special Function Buttons 4 Setup ipo ho e SL UR RR 7 Connecting Power amp Phone Line 7 Installing Printer Paper 9 Setting the Date amp Time 10 Calling amp Answering Il Placing a Call eR ee Il Answering a Cal 16 Conversation Etiquette 16 Conversation emory 7 Interrupting colite eo Y a 18 Advanced Calling 19 Greeting 2 4 aa GSS 19 The Voice Announcer 20 The Relay Voice Announcer 20 send Memo siii titti Ro d6 s oo oti 21 Emergency Dial 244 od Pe Rs 21 Relay Dial with 1 22 Relay Dial without E Turbo 24 3 Way Calling cipria 25 Wait for Response 25 Transferring Calls ssc sage REESE E PS 25 Using Memos 27 Saving a New Wlemo 27 Using MEMOS ritieni Vra xr eoi Reds 27 Editing a Memo sis e REY 28 Printing a Memo iss kam t ye CEP E 28 Clearing a Wemo_ 28 Using the Directory 29 Saving a New Telephone Number 29 Editing a Number 4 4423 e e pawn a 60014294 30 Printing a Directory Entry 30 Clearing a Directory Entry 30 Clearing the Di
5. l Hold down the Program BOLD is displayed key and press Printer Enter A list of every Caller ID entry is printed PRINT FONT 2 Press 2 to scroll through the options until PRINT DIALING DIRECTORY NO is displayed 3 Press the Spacebar to change the option to YES Then press printed 4 Press Esc to stop printing if needed Print all Conversations l Hold down the Program BOLD is displayed key and press Printer Enter A list of all the names and numbers in the Directory is PRINT FONT 2 Press 2 to scroll through the options until PRINT ALL CONVERSATIONS NO is displayed 3 Press the Spacebar to change the option to YES Then press 4 Press Esc to stop printing if needed Print all Memos l Hold down the Program BOLD is displayed key and press Printer Enter All che conversations in memory are printed PRINT FONT 2 Press 2 to scroll through the options until PRINT ALL MEMOS NO is displayed 3 Press the Spacebar to change the option to YES Then press 4 Press Esc to stop printing if needed Enter A list of every Memo name and the contents is printed PERSONALIZING GENERAL OPT
6. relay call are automati This section is for people whose Telecommunications Relay Service TRS cally handled for you supports E Turbo technology Please refer to the next section Relay Dial I You dial the phone without E Turbo if E Turbo is not available in your area number of the person you are calling Your Turning E Turbo On Superprint Pro80 auto matically connects to your TRS 2 There is no need to interact with the Communications Assistant CA 3 Your preferences are Programming the E Turbo Relay Phone Number Press Options I 2 Press 2 until E TURBO is displayed 3 Press the Spacebarl to select QN 4 5 Press Enter E TURBO ON is displayed briefly Press Esc to exit the Options menu automatically sent to I Check with your TRS for the best number to use for E Turbo calls M SUSE 2 Turn on the Superprint Pro80 preference for a male or female CA or which 3 Hold down the Program key and long distance carrier to press Relay RELAY RELAY NUMBER gt use NUMBER is displayed Relay 4 Type the access number of your D 1a TRS There is space for up to 22 an characters Use the Back Space key Program to correct mistakes 5 Press Enter RELAY Hold NUMBER SRVED is col displayed briefly Then USER PREF is displayed 6 Type the letter s of the re
7. Directory TYPE NAME OR UP DOWN TO SEARCH is displayed 2 Type the name for the number you want to clear If you do not remember what name is used for the number you can use the keys to look through the list of numbers in the Directory Press the Clear button CLEAR JOHN SMITH YES is displayed 4 Press Enter CLEARED is displayed 5 Press Esc to exit the menu without making any changes Important Are you sure you 3 want to clear the Directory Clearing the Directory will permanently delete o CLEARING THE DIALING DIRECTORY numbers that you have saved into the Press the Clear button CLEAR lt CONVERSATIONS is displayed Directory To be safe Press the 2 key until CLEAR DIRECTORY is displayed print out the entire a eT Boi Cc Press Enter CLEAR DIRECTORY NO is displayed Press the Spacebar to change the option to YES Press Enter DIRECTORY CLEARED is displayed Printer Button on page 46 ege we 30 USING THE DIRECTORY CHAPTER USING AUTO ANSWER HOW AUTO ANSWER WORKS EAE RTTE You can turn on Auto Answer when you are going to be away from your not record voice Superprint Pro80 and unable to answer calls It will answer the call and messages record text messages for you When the Superprint Pro80 answers calls it sends both the Relay Voice
8. HOOK FLASH is displayed briefly Then TYPE NAME OR NUMBER is displayed Type the phone number of the second person and press Enter When the second person answers the call ask him or her to hold while you reconnect the first person Hold down the Ctrl and Shift 3 way conversation You now have a keys then press F Take turns as you would during a two person conversation WAIT FOR RESPONSE When someone asks you to hold during a conversation hold down the Ctrl key and the Shift key then press W WAITING is displayed The Ring Flasher flashes when the other person starts typing again Continue your conversation TRANSFERRING CALLS Use the following steps as a guide for transferring calls Telephone systems can vary so you may need to contact your system administrator for additional instructions If you are talking to someone on the Superprint Pro80 and you need to transfer the call press Dial to go into Dialing mode TYPE NRME OR NUMBER is displayed Type an exclamation point Shift 1 followed by the number of the new extension to which you are transferring the call For example 3333 Press Enter to dial the number When the second person answers the call inform him or her that you are transferring a call and
9. USING VOICE CARRY OVER VCO CHAPTER OPTIONS THE OPTIONS BUTTON Code TTYs communicate with each other using a language which is called a code The Superprint Pro80 uses three different communication codes Turbo Code Baudot and ASCII optional Please see Chapter 11 Using Codes for more information l Press Options CODE gt AUTOMATIC gt is displayed This is the default setting which allows the Superprint Pro80 to automatically determine the best code to use for each call With this setting the Superprint Pro80 detects which codes the other TTY uses and selects the most appropriate one 2 Press the Spacebar to change the setting to the code you prefer 3 Press Enter to save this setting or press Esc to exit the Options menu without making any changes Depending on the code that you select other options may become available For more information on these settings see Chapter 11 Set the Clock l Press Options CODE gt RUTOMRTIC is displayed 2 Press 2 until SET THE CLOCK lt NO lt displayed 3 Press the Spacebar to change the option to YES Then press Enter The date and time are displayed with the first number flashing 4 Type each number it will automatically advance to the next number 5 Press Enter when the date and time are correct or press E
10. Carry Over VCO See Chapter 9 for more information on VCO 2 INTRODUCTION information about E Turbo see Relay Dial with E Turbo page 22 Relay Voice Announcer This pre recorded voice message says Please use text telephone or dial relay and it can be programmed to also provide the telephone number of your relay service Auto Answer This feature answers calls while you are away from your TTY and prints and saves TTY messages You can read your messages when you return or access them with your password by calling from another TTY Call Progress These messages such as LINE IS RINGING indicate the status of the call you are placing Keyboard Dialing and Redialing This feature allows you to dial using the TTY keyboard or the telephone numbers you have saved in the Directory You can also choose to automatically redial che last number dialed Special Calling Options These features include Call Transfer 3 Way Calling and Credit Card Calling Memory With 32K of built in memory your TTY can store conversations hundreds of Memos and up to 99 telephone numbers Special Printing Options These features include your choice of three print sizes normal bold or wide and the ability to print specific blocks of memory Extra Telephone Jack This jack located on the back of che TTY allows you to share the phone line with a voice telephone or to attach a signaler 80 Column Printer This wide printer m
11. conversation because you will see five dashes followed by the date and time that the conversation started EX 3 To scroll forward press 4 To scroll faster press and hold the Shift key while scrolling Then let go of the key 4 Press Printer to print the conversation you are currently reviewing 5 Press the Esc Conversations button when you are finished reviewing Clearing Conversation Memory To clear all conversations Turn on the Superprint Pro80 the Power light should be lit 2 Press Clear CLEAR CONVERSRTION is displayed 3 Press Enter CLEAR CONVERSATION NO is displayed 4 Press the Spacebar to change the option to YES Then press Enter CONVERSATION CLERRED is displayed Printing Conversations If you have the printer on all conversations are printed as they occur To print one conversation that is currently in memory review it at a time when you are not currently having a TTY conversation Press Lt to scroll backward through the conversations that are in memory Press Printer to print the conversation that is currently being reviewed on the display The printout begins back at the date and time and continues until the beginning of the next conversation To print all conversations that are currently in memory hold down the Program key and press P
12. operated only from the type of power source indicated on the label If you are not sure of the type of power supply to your home consult your dealer or local power company l Do not allow anything to rest on the power cord Do not position the Superprint Pro80 where people can walk on the cord Do not overload wall outlets and CAUTION extension cords This overloading can To reduce the risk of fire electrical shock and personal injury always follow these basic safety precautions when using the Superprint Pro80 result in a fire or electric shock Never attempt to open disassemble or service the Superprint Pro80 All repairs should be performed by an authorized service center Opening or removing covers exposes you to the risk of dangerous voltages and other hazards If reassembled incorrectly the Superprint Pro80 can become an electrical shock hazard Avoid using a telephone other than a cordless type during an electrical storm There is a remote risk of electric shock from lightning Do not use the Superprint Pro80 to report a gas leak in the vicinity of the leak Ultratec recommends plugging your Superprint Pro80 into a surge protected outlet This will protect che TTY from damage caused by electrical surges due to lightening or other causes Battery Precautions Use only the type and size battery specified in the instructions for your unit NEVER USE NiMH OR ALKALINE RECHARGEABLE BATTER
13. setting If the code option is set to automatic and your Superprint 27080 loses the ASCII connection NO RSCII CONNECTION is displayed and Baudot is used If the code option is set to ASCII and your Superprint Pro80 loses the ASCII connection it waits until the other person changes to ASCII or until you change the code option setting to automatic or Baudot If you are unable to make an ASCII connection check to make sure your ASCII seek time is set to at least 3 You can also try increasing the seek time CHAPTER CARE amp REPAIR Ordinary care of your Superprint Pro80 includes replacing the printer paper and replacing the batteries If you have any other problems you may be able to solve them by reading the Troubleshooting section of this manual Besides the printer paper and batteries the Superprint Pro80 has no other user serviceable parts Any repair work should be done by a qualified service person If you try to repair the TTY yourself you may damage the Superprint Pro80 and you will void your warranty BATTERY CARE The Superprint Pro80 will run on batteries for short periods of time such as if the power fails or if the power adapter is unplugged Fully charged the six AA rechargeable NiCad batteries will provide approximately 15 minutes of normal use When the Power light blinks you have about 5 minutes of battery power left The batteries will last longer if you turn off the printer when you use battery pow
14. twice and wait for the other person to type SK before hanging up communication MTG assistant NBR could OIC see you later OPR because PLS hold PPL message Q THE PROGRAM KEY Use the key with the Special Function buttons to personalize your Superprint Pro80 Most of the Special Function buttons at the top of the keyboard have special menus for programming You access these menus with the Program key meeting number oh I see operator please people When you are ready to end the conversation this lets the other person know you are finished but that they can add any last words before ending the conversation R are SHD should THX thanks TMW tomorrow U you UR your question mark RELAY NUMBER
15. 1 the area code and the number before pressing Enter I need to dial special symbols In order to dial the pound sign or the asterisk symbol you must be using tone dialing see Dial Using on page 45 These might be used with automated touchtone answering systems or with office telephone systems Be sure to hold down the Shift key while pressing the number key with the desired symbol I need to dial a hook flash Press the Dial button then type an exclamation point This might be used for transferring a call If more numbers are required after the hook flash these should be typed while you are still in Dial mode before pressing Enter How can tell what is happening with the call The Superprint Pro80 shows you the call progress using a com bination of the Display and the Signal light Most calls require two rings before the Superprint Pro80 dis plays call progress CALLING amp ANSWERING 15 ANSWERING A CALL The Ring Flasher flashes slowly and the display says LINE IS RINGING when the Superprint Pro80 receives a call Type a greeting and wait for a reply When your conversation is over press On Off The screen is blank You can also hold down the Ctrl key and press the button This will hang up the call without turning off the Superprint Pro80 Esc
16. Call Progress about 2 15 displays 15 Caller ID about 1 35 button 5 35 displays 38 printing entries 37 47 reviewing entries 36 turning on and off 35 Calling long distance 15 Cleaning 55 Clear button 5 Clock See Daze amp time Codes 43 49 52 Computer connecting with a 50 Control Ctrl key 20 55 Conversation about 17 clearing 17 etiquette 16 memory for 17 59 printing 17 47 reviewing 17 D Date amp time 10 17 32 37 43 Dial button 4 11 12 13 See also Dialing Dial Using 45 Dialing See also Dial button E Turbo See Relay E Turbo emergency 21 from keyboard 2 11 12 from the Directory 12 13 prefix 45 pulse 8 45 59 Relay See also Relay special requirements 15 17 tone 8 45 59 touchtone 8 45 troubleshooting 56 Directory adding to 29 clearing 30 55 dialing from 12 editing 30 looking up entries in 12 memory for 2 number of entries stored 2 29 59 printing entries 30 47 Duplex 51 E Turbo See Relay E Turbo Emergency button 4 21 22 Esc See Escape Esc button Escape Esc button 5 Etiquette See Conversation etiquette F Flasher See Ring Flasher or Signaler G GA See Conversation etiquette Greeting button 4 19 editing 19 using 19 H Hook Flash 15 Interrupt 18 46 49 L Light See Power light or Signal
17. HELLO THIS IS JOHN MAY I HELP YO CONVERSATION ETIQUETTE Below are some procedures shortcuts and abbreviations that are commonly used in TTY conversations GA go ahead When you are done typing type GA or press GA to let the other person know you are done and that they can start typing GA OR SK go ahead or stop keying When you are ready to end the conversation GA OR SK lets the other person know you are finished but that they can add any last words before ending the conversation SKSK stop keying stop keying Type SKSK or press SK twice and wait for the other person to type SK before hanging up CD could PLS please CUL see you later Q question mark CUZ because R are HD hold SHD should MTG meeting THX thanks NBR number TMW tomorrow OIC oh I see U you CA communication assistant UR your 16 CALLING amp ANSWERING CONVERSATION MEMORY About Conversations Everything typed during a call is automatically saved in memory These are called conversations A conversation includes the date and time stamp and everything sent and received during a call Reviewing Conversations Turn on the Superprint Pro80 the Power light should be lit 2 Press The previous conversations are scrolled backwards across the display You can tell when you have reached the beginning of a
18. Message Turn on the Superprint Pro80 Greeting button 2 Hold down the Program key and Greeting press Greeting GREETING a HELLO GA is displayed Ego v In OPP 3 Press Clear to delete the E LL 0 7 preprogrammed message pis Hold down 4 Type your Greeting 5 Press Enter to save the Greeting and exit the menu MEMO SAVED is displayed ADVANCED CALLING 19 Help people recognize a TTY call The Voice Announcer is helpful when you are calling someone who has both a telephone and a TTY If the per son answers using the telephone this message says that you are calling from a TTY and asks him or her to please use a TTY Another way to announce a TTY call is with the Auto ID fea ture see Ayto ID on page 44 Tell voice callers to call you through Relay The Relay Voice Announcer is helpful when someone calls you by voice The Relay Voice Announcer is a message recorded in a woman s voice that let s the caller know that you use a TTY You can also enter the phone number of your local relay service and the voice will read this as part of the message THE VOICE ANNOUNCER I 2 3 Turn on the Superprint Pro80 Press Dial TYPE NAME OR NUMBER is displayed Type or select the number you wish to dial and press Enter DIALING followed by the number is displayed When the other pe
19. REPAIR If your Superprint Pro80 is not working we may be able to help you solve the problem over the telephone Call Ultratec at che number on the inside front cover Follow these steps if you need to send the Superprint Pro80 to our repair center l Pack it in the original shipping carton or a similar sturdy box 2 Include a note that describes the problem The note will help our technicians find the problem 3 Insure the Superprint Pro80 for shipment Ultratec or an authorized Ultratec repair center is not responsible for damage during shipping to the center 4 Send the Superprint Pro80 to the Ultratec National Service Center at Ultratec National Service Center 5901 Research Park Blvd Madison WI 53719 608 238 5400 V TTY email service ultratec com TROUBLESHOOTING Dialing Problems Dialing does not work Make sure you have the right tone or pulse setting for your telephone system see Dial Using on page 45 The display says NO DIRECT CONNECT The Superprint Pr080 is not properly connected to the telephone line or the line may be in use Be sure the cord is firmly plugged into the Superprint Pro80 and the telephone wall jack You can also try using a different telephone cord or wall jack Display Connection Problems The display shows all numbers symbols or unreadable characters instead of words Press the Spacebar If that does not help and you have a Turbo Code connection
20. Responding to an INTERRUPT Message If INTERRUPT is displayed and the Ring Flasher flashes the other person wants to interrupt you Come to a good stopping point and type GA to allow the other person to type You may also choose to ignore the interruption Turning off Interrupt Turning off Interrupt prevents the person you are calling from interrupting you You can still use the Interrupt key to interrupt the other person 2 3 4 Press the Options button CODE lt AUTOMATIC gt is displayed until INTERRUPT ON is displayed Press the Spacebar to change the setting to lt OFF gt Press Enter to save this setting INTERRUPTS ARE OFF is displayed Press CALLING amp ANSWERING CHAPTER GREETING Using the Greeting to Answer a Call When you receive a call the Ring Flasher flashes slowly and the Greetng ADVANCED CALLING Personalize your Greeting Your TTY has a prepro display says LINE IS RINGING mw MU message that 1 fo 3 l4 fs 16 17 fel b0 r t f 2 Press Greeting HELLO GA is sent au a TL N ereeing ONE o as your Greeting The time and n HELLO GA date is also displayed at the beginning of every conversation You can edit this mes sage to include your name or anything else you want by holding down the Program key and pressing the Editing the Greeting
21. abbre viations please see the back cover of this man ual How does the Superprint Pro80 look up a number in the Directory The Superprint Pro80 begins scanning the Directory as soon as you type the first letter of the person s name you are calling If a possible match is found the full name is displayed To narrow the search and locate the EXACT match you may need to type a few more letters 12 When the other person answers the call his or her Greeting is displayed on your TTY Type a reply to continue your conversation When your conversation is over press On Off The screen is blank You can also hold down the Ctrl key and press the _Esc button This will hang up the call without turning off the Superprint Pro80 MAY HELP YOU Q GA HI JIM HERE Dial a Number that is Saved in the Directory You must save numbers in the Directory before you can use this function To save numbers in the Directory see Chapter 6 p UJ 4 Make sure the Superprint Pro80 is on The Power light should be lit Press the Dial button TYPE NAME OR NUMBER is displayed Begin typing the first few letters of the name for the number you want When you have typed enough letters the name is displayed If you don t remember what name is used for the number you can use the L 2 keys to look through the names in the Directory
22. ask him or her to hold while you transfer the call Press On Off to hangup your Superprint Pro80 and complete the transfer You can also hold down the Ctrl key and press the Esc button This will hang up the call without turning off the Superprint Pz 80 Use Baudot code for 3 way calling Whenever you use 3 way calling be sure that all three TTYs are using Baudot code see Code on page 43 To change to Baudot hold down the Ctrl and Shift keys then press B What is Wait for Response This function frees you from having to stare at the display when the person on the other end of the line asks you to hold If someone asks you to hold during a conversation turn on Wait for Response Now the Ring Flasher will flash when the other person starts typ ing again Most systems re quire a hook flash to transfer calls Office telephone sys tems vary widely but most will require the hook flash To dial a hook flash on the Superprint Pro80 dial an exclamation point X ADVANCED CALLING 25 26 ADVANCED CALLING CHAPTER USING MEMOS 32kg A NEW MEMO 6 Turn on the Superprint Pro80 Hold down the Program key and press Send Memo EDIT MEMO is displayed Type a name for your new Memo 8 characters maximum The name cannot be the same as any other Memo name al
23. away from home Yes remote message retrieval allows you to use another TTY when you are away from your Superprint Pro80 to check your Auto Answer messages In order to use this function you must first save a password in your Superprint Pro80 You will be able to read your messages from another TTY location only if a password has been saved USING AUTO ANSWER 33 34 and the Superprint Pro80 hangs up Press displayed 7 Press Y Press to skip clearing messages REPLAY MESSAGES Y N is to replay messages Go to step 5 to skip replaying messages PLEASE HANG UP is displayed and the Superprint Pro80 hangs up HERE IS A SAMPLE John calls from another TTY and waits for his Auto Answer message to finish He types his password When John typed his password it counted as another message He decides not to clear his messages He ends the call by deciding not to read his messages again USING AUTO ANSWER HI THIS IS JOHN I M NOT HERE RIGHT NOW BUT YOU MAY LEAVE A MESSAGE GA OR SK mypass YOU HAVE 02 MESSAGES 011171 CHARACTERS MESSAGE 01 05 29 98 12 03 PM MESSAGE 02 05 29 98 4 12 PM MYPASS END OF MESSAGES CLEAR MESSAGES Y N n REPLAY MESSAGES Y N n PLEASE HANG UP CHAPTER ABOUT CALLER ID If you have subscribed to Caller ID service from your telephone company you can view the information right on the Supe
24. checking You can choose BNI or 7El The first number is data bits The middle letter means N for No parity or E for Even parity The last number is stop bits The default is BNI parity Return Sequence CR CR LF Determines what the Superprint Pro80 sends when you press the key You can choose CR or CR LF CR stands for carriage return and CR LF stands for carriage return plus line feed A carriage return goes to the beginning of the current line A carriage return plus a line feed goes to the beginning of the next line The default is CR LF To connect your Superprint Pro80 to a computer the other person should have the computer set to use 300 baud half duplex 8N1 parity and CR ASCII Seek Time 3 Sets the length of time during which the Superprint Pro80 sends out an ASCII seek tone The normal TTY seek time is 3 seconds You may need more time if you often connect to computers Six seconds is recommended Selecting 0 turns off ASCII code and your Superprint Pro80 will not try to use it even if the other TTY is using ASCII USING CODES 51 52 USING CODES Troubleshooting ASCII Calls If you do not receive a clear message during an ASCII call try 6 Changing the parity setting to correct garbled strings of text Changing the duplex setting to correct no characters or double characters appearing when you type e Changing the baud rate 110 or 300 6 Changing the ASCII ORIGINATE ANSWER
25. fied in the instructions for your unit NEVER USE NiMH OR ALKALINE RECHARGEABLE BATTERIES v Do not dispose of the batteries in a fire Cells may explode Check local codes for possible special disposal instruc tions v Do not open or muti late the batteries Battery electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed v Exercise care in han dling batteries in order not to short them with conducting materials such as rings bracelets and keys The battery or conductor may over heat and cause burns 54 Exercising the Batteries I Unplug the Superprint Pro80 and turn it on 2 Leave the Superprint Pro80 this way until the Power light flashes 3 Turn the power off and plug the Superprint Pro80 back in for at least 24 hours 4 Unplug the Superprint Pro80 and turn it on 5 Leave the Superprint Pro80 this way for 15 minutes 6 Repeat steps 1 through 5 until the Power light does not blink after 15 minutes of being on without the power adapter plugged in 7 Plugin the Superprint Pro80 It is now ready for use Replacing the batteries Replace the batteries every two or three years or when they run down in less than 15 minutes and exercising them does not help Use only AA NiCad rechargeable batteries NiMH and alkaline rechargeable batteries will damage the Superprint Pro80 if it is plugged in These batteries require their own recharger If you unplug th
26. interfere with printing Make sure paper that has glue on it is fed past the printer and is not used for printing SETUP 9 SETTING THE DATE amp TIME Why are Date amp Time important Make sure the Superprint Pro80 Date and time are is on The Power light is lit L cone AUTOMATIC printed and saved at the Options beginning of each Press the Options button The Conversation and Auto first menu item is displayed Answer message It gives you a record of when a call was placed or received You can view and print Press 2 until SET THE the date and time by CLOCK NO is displayed holding down the Ctrl SETTHECLOCK NO key and pressing T 4 Press the Spacebar to change the option to YES Then press Enter The date and time are displayed with the first number flashing 5 Type each number it will NI automatically advance to the next LJ 09 01 02 12 00 AM number To change the AM or PM ee pr FE A S setting type either A or P i i k 6 Press Enter when the date and time are correct TIME AND DRTE SRVED is displayed 7 After saving the date and time press Esc to exit the Options menu 10 SETUP CHAPTER CALLING amp ANSWERING PLACING A CALL You have three Dial a Number that You Type pus with the l Make
27. light INDEX 61 LINE IS RINGING 2 15 38 M Maintenance See Cleaning Batteries or Repair Manners See Conversation etiquette Memory Auto Answer 59 clearing 17 55 Conversation 17 59 Directory 2 29 59 Memo 2 59 Memos See also Send Memo button clearing 28 55 editing 28 memory for 2 59 printing 28 47 saving 27 using 21 27 Message See Auto Answer or Memos N NO DIRECT CONNECT 56 Number See Directory NUMBER BLOCKED 38 NUMBER UNAVAILABLE 38 O Options button 5 43 46 50 P Paper 9 57 59 Parity 51 Password See Auto Answer Phone See Telephone Power battery 53 54 button 3 connecting 7 59 safety iii troublesshooting 57 Power light 3 53 Printer button 5 46 47 See also 62 INDEX Printing Printing See also Paper or Printer button Auto Answer messages 46 47 Caller ID entries 47 case 4 Conversations 47 Directory entries 47 font size 46 Memos 28 47 options 2 46 47 print size 2 setup 9 46 47 troubleshooting 57 turning on and off 53 Program key 1 Pulse See Dialing R Redial 2 13 14 Relay button 4 22 23 24 40 42 E Turbo 1 22 23 44 number 22 24 Relay Voice Announcer See also Relay Voice button about 2 20 31 33 number 2 21 Relay Voice button 5 20 21 Remote message retrieval See Auto Answer remote message retrieval Remote
28. of the printer compartment your TTY or telephone 2 Plug the AC adapter into an electrical outlet system plug the Superprint Pro80 into only a standard tele Phone Line phone line Do NOT plug the TTY into a digital telephone sys Plug one end of the telephone line into a telephone wall outlet tem Improper connec tion may damage the Telephone or Signaler TTY and void your watranty Plug the other end of the telephone line into either telephone jack on the back of the Superprint Pro80 Plug the AC adapter cord into the jack on the back of the Superprint Pro80 I AC Adapter Plug the AC adapter into an electrical outlet 3 Plug the AC adapter into the round jack on the back of the TTY Leave the AC adapter plugged in at all times 4 Plug one end of the cord into one of the telephone jacks on the back of the TTY The second jack may be used for a telephone or signaler 5 Plug the other end of the telephone cord into a standard telephone wall outlet SETUP 7 CAUTION v Do not use the Superprint Pro80 near water for example near a bath tub wash bowl kitchen sink laundry tub in a wet basement Or near a swimming pool v Always place the Superprint Pro80 on a stable phone stand table or other secure surface Dropping the Superprint Pro80 can result in serious damage to the equipment v The Superprint Pro80 should be operated
29. sure the Superprint Pro80 lai button is on The Power light should be Type the number of lit the person you are call 2 Press the Dial button TYPE riti di El LLL NAME OR NUMBER is LIA Al e Use a number that is displayed stored in the Directory e Redial the last num ber that was dialed 3 Type the number you are calling Use the Back Space key to correct mistakes 4 Press Enter to dial the number DIALING is displayed followed by the telephone iibe How do I use the Emergency button 5 When the other TTY starts See Chapter 4 ringing the Signal light flashes Advanced Calling to slowly and LINE IS RINGING is AN learn how to use the displayed 1 1 1 LEIES Emergency button If the other TTY is busy LINE S s Program this button IS BUSY is displayed Try again now S thar you will ready in an emergency see Programming the Emergency Number on page 22 later to place the call or see Automatically Redial a Busy Number on page 14 CALLING amp ANSWERING II What are GA and SK There are some abbrevi ations and shortcuts that are very common in TTY conversations These are two of them GA is used for Go Ahead when a person is done typing and SK is used for Stop Keying when a person is ready to end a con versation For a more complete list of
30. the On Off button PERSONALIZING GENERAL OPTIONS CHAPTER USING CODES COMMUNICATION CODES TTYs communicate with each other using a kind of language which is called a communication protocol or code The Superprint Pro80 uses three different communication codes Turbo Code Baudot and ASCII optional The Superprint Pro80 automatically decides which code to use while communicating with other TTYs It can tell what codes the other TTY uses and selects the most appropriate code For various reasons you can set the Superprint Pro80 to use only the code that you tell it to TURBO CODE About Turbo Code When your Superprint Pro80 connects to another TTY that uses Turbo Code your conversation occurs as fast as you type This means that your conversation happens in real time without annoying delays Plus Turbo Code allows you to interrupt the other person 5 0 NICE TO HERE FROM YOU The Turbo Code Dot You can tell when the TTY has connected using Turbo Code because a small dot like a period is displayed on the left side of the display Turbo Code also allows you to use the special shift characters on the top row of your TTY example amp _ lt gt If your call is connected in Baudot these characters cannot be received or printed at the other end of the line This is yet another example of why Turbo Code is better for TTY communication than Baudot especially in the day
31. 0514646 666 ia dirsi 55 RE DI 1126 264 2 DEN 56 Troubleshooting 2 ae ee vua 56 Specifications 59 Index lena eS 61 SAFETY INSTRUCTIONS General Precautions e SAVE THESE INSTRUCTIONS Read and understand all instructions Follow all warnings and instructions on the Superprint Pro80 Unplug the Superprint Pro80 from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged or frayed v If liquid has been spilled into the TTY v If the TTY has been exposed to rain or water v If the TTY does not operate normally when the operating instructions are followed v If the TTY has been dropped and or damaged v If the TTY exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may damage the Superprint Pro80 To clean Unplug the Superprint Pz 80 from the wall outlet Use a damp cloth Do not use liquid or aer osol cleaners e Do not use the Superprint Pro80 near water for example near a bath tub wash bowl kitchen sink laundry tub in a wet basement or near a swimming pool Always place the Superprint Pro80 on a stable phone stand table or other secure surface Dropping the Superprint Pro80 can result in serious damage to the equipment e The Superprint Pro80 should be
32. ATIONS 59 FCC Information The Superprint Pro80 has been tested and found to comply with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates and uses radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the Superprint Pz 80 and the receiver Connect the Superprint Pro80 to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA A label is located on the underside of the Superprint Pro80 containing among other information an FCC registration number D8KUSA 40006 DT E If requested this number must be provided to the telephone company A plug and jack used to connect this eq
33. Announcer message and the Auto Answer If a someone calls you by voice and reaches memo your Superprint Pro80 The Relay Voice Announcer is a recording of a woman s voice that says while Auto Answer is Please use text telephone or dial relay If you programmed in the Relay on he or she will hear the Relay Voice Announcer message This message explains number it also reads the telephone number for the local relay service For more information see The Relay Voice Announcer on page 20 Auto Answer sends a message that reads YOU HAVE RERCHED AN that the caller should ANSWERING MACHINE PLEASE LEAVE A MESSAGE GA To either use a TTY or call change what is sent see Editing the Outgoing Message on page 32 using a relay service After the outgoing message has been sent the caller can type a message for you to read The Superprint Pro80 saves the message in memory prints the message and adds 1 to the number of calls which is displayed The Superprint Pro80 hangs up when nothing has been received for 45 seconds AUTO ANSWER MEMORY The Superprint Pro80 will store approximately 100 short messages The exact number of messages depends on the amount of space available in shared memory If the memory does get full MESSAGE MEMORY FULL is added to the last entry and the Superprint Pz 80 stops saving messages However it continues to answer calls as long as the printer is on The total number of calls is stil
34. EMO YES is displayed Press Enter MEMO CLEARED is displayed Press Esc to leave the Memo menu MT ge ge m 28 USING MEMOS CHAPTER Hold down the Program key and press Directory TYPE NAME OR UP DDLUN TO SEARCH is displayed Type a new name and press Enter PHONE NUMBER is displayed with a blinking cursor where you can begin to type the number A name can be up to 16 characters long including letters spaces and numbers Type the number There is room for up to 20 characters You can insert dashes parentheses or spaces but they are not required You can also use the corresponding letters from a standard telephone keypad For example some company publishes its phone number as I 800 555 HEAR When dialed on a telephone the number turns out to be I 800 555 4327 You can type the number either way on the Superprint Pro80 You can use the following keys while typing or editing numbers e The L and keys to move through the number without deleting The Back Space key to erase characters The Clear button to erase the entire number DIRECTORY ENTRY SRVED is displayed to exit the Directory Press Enter Press Esc USING THE DIRECTORY cbe A NEW TELEPHONE NUMBER How many telephone numb
35. IES Do not dispose of the batteries in a fire Cells may explode Check local codes for possible special disposal instructions Do not open or mutilate the batteries Battery electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed Exercise care in handling batteries in order not to short them with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns SAFETY INSTRUCTIONS iii CHAPTER INTRODUCTION FEATURES Ring Flasher This bright light flashes to let you know when someone is calling Special Function Buttons The Superprint Pro80 has 12 specially designed buttons that let you use common functions quickly and easily The labels on top of the buttons tell you which function it performs To use one of these functions just press the appropriate button Some of the functions can be personalized For example che Auto Answer function can be personalized with a message that you type in To personalize a function hold down the Program key then press the special function button For more details on personalizing functions see the chapter for that function Turbo Code Communication Protocol The Superprint Pro80 uses this communication code to transmit what you type through the phone line instantly When your Superprint Pro80 connects to another TTY that uses Turbo Code your conversation occurs as fast as yo
36. IONS 47 48 STICKY KEYS There are some characters and functions that require you to hold down one key while pressing another button or key For example in order to type the symbol you need to hold down the Shift key while pressing the key Other examples are the Special Function buttons In order to program some of the Special Function buttons you need to hold down the Program key then press the desired Special Function button A If you wish to use just one hand to type symbols or to use the Special Function buttons you can turn on Sticky Keys mode When Sticky Keys mode is on you can type special symbols like the question mark by pressing Shift and then pressing the desired key In this mode you can program the Special Functions by pressing Program and then pressing the desired Special Function button To turn on Sticky Keys mode press the Shift key 5 times STICKY KEYS ON is briefly displayed You can also lock down the Shift or Program key by pressing the Shift key twice while Sticky Keys mode is on Now every key or button press is affected by the locked down key To unlock the key press the Shift key again To turn off Sticky Keys mode press the Shift key 5 times again STICKY KEYS DFF is briefly displayed Sticky Keys mode stays on even if you press
37. MO is displayed the Memos at once 2 Begin typing the first few letters of the name of the Memo you wish Hold down the Program to edit When you have typed enough letters the whole name is key and press Printer displayed P MO If you don t remember what name is used for the Memo you can use down The last five the L L keys to look through the list of Memos options allow you to print all the items of a 3 Press Enter The name of the Memo is displayed followed by the particular type see The message Printer Button on page 4 Edit the message as needed 46 You can use the f 2 keys to move around in the message the Back Space key to delete parts of the message or the Clear button to delete the entire message 5 Press Enter MEMO SRVED is displayed EE A MEMO Hold down the Program key and press Send Memo EDIT MEMO is displayed 2 Press 2 to look through the list of Memos 3 When the desired Memo is displayed press Printer The Memo is printed 4 Press Esc to leave cthe Memo menu CLEARING A MEMO I Hold down the Program key and press Send Memo EDIT MEMO is displayed Press the keys to look through the list of Memos Press Clear CLERR M
38. NSWERING MESE A 5 F G H J K L ANS e S 1 2 3 4 5 6 7 8 9 0 5 p iw Te JR jt jv ju yi fo ye ik G H J K a AUTOMATICALLY REDIAL lt YES gt WY m e 8 le Back 1 2 3 4 5 6 7 8 9 0 E LINEE mo wile IR jT yi Vo P Enter E 5 D F T AUTO REDIAL ON o Us 7 N IO OD Back 1 2 3 4 5 6 7 8 9 fo Spi z x c v B N M 4 i l2 5 6 7 8 9 0 EO Te TR Tr jv yu Ti fo yr ik G H J K Call Progress Signal light The Display This is the is shows this call progress Steadily on blank Dial tone phone line working Flashing slowly LINE IS RINGING Telephone TTY ringing Flashing quickly LINE IS BUSY Telephone TTY busy regular pattern Flickering blank Person picking up irregular pattern handset or speaking Special Dialing Requirements I need an outside line You may need to type a 9 or other number to reach an outside line if you are calling from an office building see Dialing Prefix on page 45 The exact method of dialing will depend on the telephone system but will be the same as any other telephone used on that system I need to pause while dialing Type a comma to pause for two seconds while dialing For example 9 222 5555 This might be used when dialing an outside line with some office telephone systems I need to call long distance When dialing type a
39. On Off to turn off the Superprint Pro80 Press Auto Answer id a MESSAGES When Auto Answer is on the HH ON message is displayed If a new message has been left for you that has not been reviewed HR ON 1 NEW MSG is displayed If there aren t any new messages AA ON O NEW MSGS is displayed Press to begin reviewing your messages The display will tell you how many messages are saved and how much memory is remaining Then each Auto Answer message scrolls across the display Each message begins with five dashes and the date and time that it was received To pause at any time while reviewing messages press the Press the Spacebar again to continue reviewing the messages CLEAR MESSAGES Spacebar To stop reading messages press Esc NO is displayed Go to step 7 When finished the Superprint Pro80 displays END OF MESSAGES gt CLEAR MESSAGES NO is displayed To clear messages press Spacebar to change the setting to YES and press MESSAGES CLERRED is displayed Press Esc Enter EDITING THE OUTGOING MESSAGE RUTO Hold down the Program key and press Auto Answer ANSWER RINGS 2 is displayed Press 2 until CHANGE AA GREETING NO is displayed Press the Spacebar to change the option to YES Then press RNSUJER YOU HAVE RERCHED RN ANS is di
40. USING YOUR SUPERPRINT PRO80 Superprint Pro80 SUltratec Options Printer Auto Answer Caller ID Clear 305 013100 ACKNOWLEDGEMENT In 1963 Dr Robert H Weitbrecht an American physicist who was deaf de veloped an acoustic coupler that could send and receive teletypewriter signals over the telephone lines His invention the Weitbrecht Modem enabled people who are deaf to use the telephone for the first time While modern technology now makes it possible to build advanced micro Dr Robert H Weitbrecht computer devices like your new 1920 1983 inventor of Ultratec text telephone the Weitbrecht the first TTY modem modem remains the major technological breakthrough that began telecommunications for the deaf Ultratec wishes to acknowledge the importance of Dr Weitbrecht s contribution to the welfare of people who are deaf the world over Ultratec Inc 450 Science Drive Madison WI 53711 608 238 5400 Voice TTY Fax 608 238 3008 Email service ultratec com www ultratec com First Edition August 2002 First Printing 2002 Ultratec Inc amp Ultratec and Turbo Code are registered trademarks of Ultratec Inc Superprint Pro80 E Turbo and Auto ID are trademarks of Ultratec Inc TABLE OF CONTENTS CHAPTER CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 CHAPTER 6 Table of Contents i Safety Instructions iii Introduction
41. VED displayed 3 RELAY NUMBER gt 1 lt 800 gt 555 1234 1 Placing a Call Using Relay Dial l 2 Make sure the Superprint Pro80 is on The Power light should be lit Press the Relay button DIALING is displayed followed by the number of the TRS that you have programmed for this button When the Relay service TTY starts ringing the Superprint Pro80 Signal light flashes slowly and LINE IS RINGING is displayed When the Communications Assistant CA answers the call his or her greeting is displayed on your TTY Type instructions for the CA such as the number and the name of the person you wish to call The CA will dial the number of the person you are calling and type information such as whether the phone is ringing or busy When the person answers the phone the CA will introduce the call and begin typing everything that the other person says When the other person says GA begin typing what you want to say The CA will read what you type to the person you are calling Continue your conversation ADVANCED CALLING 3 WAY CALLING If your telephone service includes conference calling capabilities the Superprint Pr080 allows you to carry on a conversation with two other people I 2 3 T Call the first person you wish to talk to When the first person answers the call ask him or her to hold Hold down the Ctrl and Shift keys then press F
42. aling Directory 30 TABLE OF CONTENTS CHAPTER 7 CHAPTER 8 CHAPTER 9 CHAPTER 10 CHAPTER CHAPTER l2 CHAPTER 13 e TABLE OF CONTENTS Using Auto Answer 3l How Auto AnswerWorks_ 3l Auto Answer 160 3l Turning Auto Answer n 32 Turning Auto Answer Off 32 Reviewing Messages 000s ee eee 32 Editing the Outgoing Mlessage 32 Setting the Number of Rings 33 Turning Off the Auto Answer Relay Voice ANNOUNESF iaia 33 The Remote Message Retrieval Option 33 Using Caller ID 35 About Caller ID s ey eec RE CEA YS 35 Turning On Caller ID i rue eS va 35 Viewing Caller ID Information 36 Using Voice Carry Over VCO 39 What is 39 How to Place a VCO Call 40 VCO Information ssa 04226201564 eer SS 4 Personalizing General Options 43 The Options Button 43 The Printer Button 46 Sticky KEYS stica tei prot 48 Using Codes 49 Communication Codes 49 TUFDO GOdE 4 2 ca v00 15224 E o 05508 49 Ba dot Code inserto hice relase 50 ASC 50 Care amp Repair 53 Battery Cares Lui aree te eeepc dea na 53 Clearing All Memory 55 Resetting the Superprint Pro80 55 Cleaning 2 v12 906
43. calling That person speaks his or her reply which the CA types for you to read on your TTY This service is available 24 hours 7 days a week By law all relay calls are kept strictly confidential You may find your state s toll free TRS number in the front of your local telephone book Does VCO automatically translate between voice and text No VCO requires the use of a TTY or TRS During a VCO call through the TRS the CA types the other person s spoken words and you can read what is said on your display During a direct VCO call the other person types the message on a TTY Is there an additional charge for using VCO and TRS No VCO does not cost anything The TRS service is provided toll free Local calls are free Long distance calls incur the same charges as standard voice conversations of the same duration distance and time of day Some TRS providers also offer reduced rates for long distance Where can I learn more about VCO Contact your state s TRS and ask them about the specific VCO options available to you such as 2 line VCO and user profiles Your state s TRS number can be found in the front of your local telephone directory What is HCO Hearing Carry Over HCO is similar to VCO in that it combines voice telephone calling with TTY calling The difference is that instead of speaking for yourself and reading the reply HCO lets you hear for yourself and then type the reply USING VOICE CARRY OVER VCO 41 42
44. can still review previous Caller ID entries even if O NEW CALLS is displayed 2 Press 2 to begin reviewing Caller ID entries The Caller ID information from BE 1 ULTRATEC INC 2385400 the most recent call is displayed Each call is numbered on the left side of the display 36 USING CALLER ID If your Caller ID service includes both name and number both are displayed If your service includes number only the number is displayed along with the date and time of the call With name and number service you can view the date and time on a second display Press the Spacebar to view the date and time of the call Press the Spacebar again to view the name and number Continue to press to scroll backwards through the Caller ID entries To view an entry that is more recent press f To print a Caller ID entry press Printer To clear a Caller ID entry press the Clear button CLEAR 238 5400 NO is displayed Press the Spacebar to change the option to lt YES gt Then press Enter CLEARED is displayed 11 03 9 30AM 1 2385400 You can print all of the Caller ID entries in memory Hold down the Progra key and press Printer Press to scroll down The last five options allow you to print all che items of a particular type see T
45. ce through your telephone company Why does my display look different If you have Auto Answer on in addition to Caller ID you will see more information on your display The display might look like this AA ON 1 NEW CALL D NEW MSGS For more information on Auto Answer please see Chapter 7 ID 35 VIEWING CALLER ID INFORMATION Press the Caller ID When Receiving Calls button when Auto Answer is also on The Ring Flasher flashes slowly If you have Auto when the Superprint Pro80 utesmnone Answer on in addition receives a call LINE IS to Caller ID you will RINGING is displayed one time need to press Caller ID before reviewing Caller ID entries For more information on Auto Answer please 2 While the line is ringing the see Chapter 7 Caller ID information is ULtRATECINC 2385400 displayed If you choose to 5 answer the call you may do so If your Caller ID service includes both name and number both are displayed If your service 2 includes number only the cdi di Je Je Jr Je 3 number is displayed along with the date and time of the call G H J K 3 The Caller ID information is displayed for eight seconds after the line stops ringing If you do not pick up the call 1 NEW 0 b de ll br ls Ki Jo CALL is displayed Reviewing Caller ID Entries I Make sure Caller ID is on X NEW CALLS should be displayed You
46. dei Send a Memo that is Bitton the Memo you wish to send is stored in the Memo 4 INTRODUCTION Press this button Relay Voice Relay Voice Announcer Button Clear l Clear Button Caller ID I Caller ID Button Auto Answer ve Auto Answer Button Printer I n Printer On Off Button Options I Options Button Escape Button 10 do this PLERSE USE TEXT TELEPHONE OR DIR CLEAR lt CONVERSATION gt Press Jor L until the name of the Memory you wish to clear is displayed Press the Enter key 4 08 555 1234 L 4 11 12 12 13 PM RR ON O NEUJ MSGS 4 PRINTER OFF 6 CODE RUTOMRTIC Press 2 until the option 0 4 you wish to change is displayed 4 T INTRODUCTION Plays a voice message that tells the caller to use a text telephone or dial the Relay service Clear the Memory of one function or all functions Review Caller ID entries if available Turn Auto Answer on or off Turn the printer on or off Change personalized options Exit current menu and return to Standby mode 5 6 INTRODUCTION CHAPTER SETUP POWER amp PHONE LINE If you are setting up a new Superprint Pro80 for the first time pull CAUTION the plastic tab out of the battery compartment and gently pull the To avoid damaging printer guard out
47. e Superprint Pro80 and remove the batteries for more than 12 hours all memory will be erased The Greeting Auto Answer message and other personalized settings will go to the factory default values Step 2 Remove the cover Slide cover in the direction of the arrow Then lift it off Step 4 Put the battery cover back on Take out the old batteries and put in new ones Be sure that the and ends match the symbols on the bottom of the TTY Release the cover Press the release tab with the point of a pen through the small hole CARE amp REPAIR CLEARING ALL MEMORY You can clear all conversations memos Directory entries and Auto Important Answer messages at one time Follow these steps to clear all memories P Are you sure you I Press Clear CLEAR lt CONVERSATION gt is displayed want to clear the 2 Press Spacebar to change the option to lt ALL gt memory 3 Press Enter CLEAR ALL NO is displayed Cleared memory cannot be retrieved You may 4 Press Spacebar to change the option to YES want to print out the 5 Press Enter ALL MEMORY CLERRED is displayed Directory or other saved items first see The RESETTING THE SUPERPRINT PRO80 Printer Button on page 46 Resetting the Superprint Pro80 returns all options to their original settings It also clears all Conversations Auto Answe
48. e Superprint Pro80 is on The Power light should be lit Press the Relay button TYPE NAME OR NUMBER is displayed Type the number of the person you wish to call and press Enter DIRLING RELRY is displayed followed by the number of the TRS that you have programmed for this button The call is automatically placed through the TRS You may see some messages such as the CA5 greeting or the status of your call being dialed When the person you are calling answers the phone continue your conversation as you would with any relay call ADVANCED CALLING 23 Place a Relay call with one button When you program the Relay RELAY DIAL without E Turbo button you save 2 time whenever you place a relay call With one touch you can automatically dial the phone number of your relay service 24 Programming the Relay Phone Number Turn on the Superprint Pro80 E RELAY NUMBER gt Hold down the Program key and press Relay RELAY NUMBER is displayed 1 Y ul 5 D F G 1 2 x 6 V B N M lt gt 1 Hold down Type the telephone number for your local Telecommunications Relay Service TRS You may use punctuation suchas Y 5 P T Y Y oF dashes There is space for up to uS uS uS GD US US v1 20 characters Use the Back Space key to correct mistakes Press Enter RELAY n NUMBER SAVED is RELAY NUMBER SA
49. e like 911 operators quickly recognize a TTY call 44 PERSONALIZING GENERAL OPTIONS The tones are sent if someone picks up your call but no one begins typing SENDING AUTO ID is displayed each time the tones are sent Tones are also sent if no one types for a few minutes during a conversation Auto ID turns off whenever you start typing NOTE If the message SENDING AUTO ID appears on your display you may still do any of the Superprint Pro80 s functions It is recommended that you leave Auto ID on all the time so it will always be available in the event of an emergency To turn off the Auto ID feature I Press Options CODE gt RUTOMRTIC is displayed 2 Press to scroll through the options until AUTO ID gt ON is displayed 3 Press the Spacebar to change the setting to OFF 4 Press Enter to save this setting and move to the next option in the menu or press Esc to exit the Options menu without making any changes Dial Using The Superprint Pro80 is set for touchtone dialing which is correct for almost all telephone lines With the Dial option you can change the setting to pulse dialing if needed l Press Options CODE gt RUTOMRTIC is displayed 2 Press 2 to scroll through the options in the Setup menu until DIAL USING lt TONE gt is displayed 3 To change the setting to lt PULSE gt press the Spacebar
50. eadable The paper may be sticking Make sure the roll of paper on the paper holder is pulled out away from the Superprint Pro80 as far as it can go The paper holder should snap into place when it is fully extended Also make sure that no cords or other item is touching the paper Power Problems The batteries run down too soon You may not be regularly using your Superprint Pro80 on battery power or the batteries are old see Battery Care on page 53 The Superprint Pro80 does not turn on when you press the On Off switch or the Power light blinks even when the AC adapter is plugged in Be sure the electrical outlet is working Be sure you are using the correct AC adapter it should be a 10VDC 1500 mA adapter If you still have a problem contact your dealer or Ultratec The Superprint Pro80 works fine in the evening but does not work during the day You may have plugged the AC adapter into a switch controlled outlet Try a dif ferent outlet that you are sure is not controlled by a switch CARE amp REPAIR 57 58 CARE amp REPAIR CHAPTER Physical Dimensions Size 12 25 x 9 25 x 2 5 Weight 3 5 lbs with batteries Power AC adapter 10VDC 1500 mA AC adapter is UL CSA listed The six AA NiCad rechargeable batteries are user replaceable They power the unit for approximately 15 minutes Keyboard Full size computer style 11 special one touch function buttons Sticky keys for single hand
51. eans easier reading and handling of conversation printouts Even when printing in the largest print size the text flows naturally across the page Extra Wide Display The bright letters and wide window display 32 characters at a time making your conversations easy to read Computer Style Keyboard This full size keyboard makes typing comfortable OVERVIEW OF THE SUPERPRINT PRO80 Front View Printer Display Ring Flasher Signal light Special function row Power light On Off button 8 5 m cuu Spacebar Announcer Back View Telephone line jacks LX AC Adapter jack Battery compartment underneath INTRODUCTION 3 SPECIAL FUNCTION BUTTONS Press this button do this 1 Dial G TYPE NAME OR NUMBER gt _ Press the key Redial the last Y 5 4 telephone number that was dialed Type a number and press the Enter key Dial a telephone Y TA number that you type in Type the name of the person yp P Dial a telephone i you wish to call dS LZ Dial Button Directory Rel l DIALING 1 lt 800 gt 555 1234 Place a call through m 4 your Relay service Relay Dial Button Emergency Dial the telephone S number for an DIALING EMERGENCY NUMBER emergency Emergency Dial Button i I Send the Greeting message Send Greeting Button Send Memo I Send Memo Press lor di khu
52. ed typists Character set A Z 0 9 Backspace Enter LF Space Display Blue green vacuum fluorescent Bidirectional 32 characters Character Height 0 25 6 mm Direct Connect Pulse or tone dialing Communication Codes Automatic code detection on outgoing calls Turbo Code ASCII or Baudot Baudot Code 45 5 and 50 baud Sensitivity 45 dbm Output 10 dbm Turbo Code 100 baud average 7 data bits ASCII Code optional 7N1 8N1 781 and 701 110 and 300 baud Answer and originate Full and half duplex Compatible with Bell 103 modems SPECIFICATIONS Memory 32K total Memory edit functions insert clear Memo Directory Memory 9 500 characters Stores and sends over 100 named memos Stores and dials up to 99 Directory entries Auto Answer Conversation Memory 22 000 characters maximum capacity Stores recent TTY conversations Stores over 100 Auto Answer messages Printer Prints 80 characters per line Uses 8 5 216mm thermal paper Automatically divides long words Auto Answer Saves and prints messages Personalizable message Selectable number of rings before answer Remote message retrieval Caller ID Demodulates Bell 202 and V 23 1200 Baud PSK asynchronous data as specified in the CLASS Customer Local Area Signalling Service specification Approvals FCC approved FCC Registration No Part 68 DSKUSA 40006 DT E REN 0 6B CSA certified LR 80395 SPECIFIC
53. er Checking the Batteries Over time with normal use the batteries lose their ability to hold a full charge To be sure that the batteries are fully charged check them once a month Unplug the AC adapter 2 Turn on the Superprint Pz 80 for 15 minutes you can still use it for calls during this time 3 If the Power light still glows steadily after 15 minutes then the batteries are fine If the Power light begins to blink during this time it is time to exercise the batteries see the next section CAUTION v Adjust only those con trols that are covered by the operating instruc tions Improper adjust ment of other controls may damage the Superprint Pro80 v To clean Unplug the Superprint Pro80 from the wall outlet Use a damp cloth Do not use liquid or aerosol clean ers v Never attempt to open disassemble or service the Superprint Pro80 All repairs should be performed by an authorized service center Opening or removing covers exposes you to the risk of dangerous volt ages and other hazards If reassembled incorrect ly the Superprint Pro80 can become an electrical shock hazatd v Avoid using a tele phone other than a cordless type during an electrical storm There is a remote risk of electric shock from lightning v Do not use the tele phone to report a gas leak in the vicinity of the leak CARE amp REPAIR 53 CAUTION v Use only the type and size battery speci
54. ers can store in the Directory The Superprint Pro80 will store 99 numbers When saving numbers remember that each entry must be given a unique name USING THE DIRECTORY 29 EDITING A NUMBER You can print all of l Hold down the Program key and press Directory the Directory at TYPE NAME OR UP DOWN TO SEARCH is displayed once 2 Type the name for the number you want to edit If you do not Hold down the remember what name is used for the number you can use the key and press Greeting keys to look through the list of numbers in the Directory Press to scroll 3 Press Enter The number is displayed play down The last five 4 Use the following keys while editing numbers options allow you to print all che items of a The and 2 keys to move through the number without deleting particular type see The The Back Space key to erase characters Printer Button on page 5 Press Enter to save the number or press Esc to exit this menu 46 PRINTING A DIRECTORY ENTRY I Press Dia TYPE NAME OR NUMBER is displayed 2 Press to scroll through the list of numbers in the Directory 3 When the desired entry is displayed press Printer The name and number are printed a A DIRECTORY ENTRY Hold down Program and press
55. he Printer Button on page 46 PRINTING IN PROGRESS Printer lt NO gt Clear USING CALLER ID 37 38 Caller ID Displays The Display shows this TTY ON LINE IS RINGING CALLER NAME 6085551234 6085551234 11 03 9 30AM NUMBER UNAVAILABLE NUMBER BLOCKED 2 NEW CALLS 1 ULTRATEC INC 2385400 12385400 1 03 9 30AM USING CALLER ID This is the meaning Caller ID is not on To turn it on hold down the Program key and press the Caller ID button Incoming call If Caller ID is on this is displayed only for the first rings Caller ID display for name and number service This is the caller s name followed by the 6911678 phone number Displayed while line is ringing Caller ID display for number only service This is the caller s phone number followed by the date and time of the call Displayed while line is ringing The telephone company does not have Caller ID information for this caller The caller has used Caller ID blocking when placing this call There are two Caller ID entries that have not been reviewed The number of the call and the name and number of caller This the first of two possible displays when reviewing Caller ID entries with both name and number The second shows the date and time The number of the call the phone number of the caller and the date and time the call was received Thi
56. ing a TTY or a relay service 20 ADVANCED CALLING Programming the Relay Voice Announcer Phone What is a Memo Number A Memo is a short mes Turn on the Superprint Pro80 the Power light should be lit sage that you save in 2 Hold down the Program key and press Relay Voice VOICE NUMBER the Superprint Pro80 is displayed memory and later send 3 Type the number that a hearing person can call to reach your local pone ue TRS conversation For information on sav lt gt 4 Press Enter RELAY VOICE NUMBER SAVED is inp andlediting Memos displayed see Chapter 5 x x MEMO At any point during a conversation when it is your a SEND turn to type press nni Send Memo SEND MEMO is Ji 1a 18 s Je l displayed see Chapter 5 for more information on Memos 2 Begin typing the first few letters of the name of the Memo you want to send When you have typed enough letters the whole Memo name is displayed If you don t remember what name is used for the Memo you can use the t keys to look through the list of Memos 3 Press Enter when the name of the desired Memo is displayed The Memo is sent and displayed the same way it would be if you were typing the message during the conversation 4 Continue the conversation EMERGENCY DIAL You may choose what number is Calli
57. isplayed 4 Type your password Your password can be up to 8 characters long and can include letters and numbers only There is room for only one password 5 Press Enter to save this setting HH PASSWORD SAVED is displayed Reading Auto Answer Messages Remotely Before you leave press Auto Answer to turn Auto Answer on and make sure you have saved a password 2 Call your Superprint Pro80 from a different T TY 3 Wait for the Superprint Pro80 to answer the call and send the Auto Answer message 4 Type a slash followed by your password like this MYPASS 5 Press Enter The Superprint Pro80 sends all of the Auto Answer information When all of the messages have been sent lt END OF MESSAGES is briefly displayed followed by CLEAR MESSAGES YIN 6 Press Y to clear messages MESSAGES CLEARED is displayed What does Toll Saver do Toll Saver saves you the cost of a call when checking your Auto Answer messages remotely You can tell if you have any new mes sages because Auto Answer picks up the call after two rings If you do not have new messages Auto Answer waits for five rings So you can hang up after three rings without being charged for the call Can check messages when am
58. l counted and all messages are printed If the printer is off and the memory is full then the Superprint Pro80 stops answering calls USING AUTO ANSWER 31 32 Can answer a call even if Auto Answer has already answered Yes If someone is call ing you interrupt the Auto Answer function by pressing Esc Then begin me to answer the call Why does my display look different If you have Caller ID on in addition to Auto Answer you will see more information on your display The dis play might look like this AA ON 1 NEW CALL O NEW MSGS For more information on Caller ID please see Chapter 8 Can print all of the Auto Answer Messages at once Hold down the Program key and press Printer Press to scroll down The last five options allow you to print all the items of a particular type see The Printer Button on page 46 TURNING AUTO ANSWER ON Press Auto Answer If a new message has been saved that has not been reviewed HR ON 1 NEW MSG is displayed If there aren t any new messages AA ON O NEW MSGS is displayed Leave the Superprint Pro80 on to answer calls while you are away If the Superprint Pro80 receives a call while you are away from home AA ON 1 NEUU MSG will be displayed when you return TURNING AUTO ANSWER OFF AUTO ANSWER OFF is briefly displayed You can also press
59. l or see Automatically Redial a Busy Number on page 14 5 When the other person answers the call his or her Greeting is displayed on your TTY Type a reply to continue your conversation 6 When your conversation is over press On Off The screen is blank You can also hold down the Ctrl key and press the Esc button This will hang up the call without turning off the Superprint Pro80 CALLING amp ANSWERING 13 Automatically Redial a Busy Number When you place a call and reach a telephone that is busy the Superprint Pro80 lets you automatically redial the number The Auto Redial function dials the number up to 15 times and notifies you when the other phone rings by flashing the Ring Flasher l The number you have dialed is busy 2 Press Enter The message RUTOMRTICRLLY REDIRL YES is displayed 3 Press Enter RUTO REDIRL ON is displayed briefly Then RUTO REDIRL DD is displayed Every minute the Superprint Pro80 redials the number If the other T TY starts to ring the Ring Flasher flashes If the other TTY is still busy after 15 tries Auto Redial quits You can also press Esc at any time to stop 4 When the Ring Flasher starts flashing watch the display When the other person answers the call by typing a greeting you can type a response and continue the conversation 14 CALLING amp A
60. levant setting from the following chart 22 ADVANCED CALLING Available User Preference Settings Do not dial thru Do not type recordings verbatim VCO on HCO on Male CA Female CA Braille Do not announce Relay Request calling card German language Spanish language Do not explain Relay English language French language 2 line VCO For example If VCO will be used when placing calls through Relay type the letter V in this menu Then the TRS will recognize calls as being VCO calls gt 4 lt lt Press Enter to move to the next menu option CARRIER is displayed If you do not wish to specify a long distance provider press Enter USER ID is displayed If you wish to specify a long distance provider you may fill in the carrier of choice option To do this contact your TRS for the code for your preferred long distance provider Type this code and press Enter USER ID is displayed You may also select a carrier of choice on a call by call basis by using a 10 10 XXX number Simply type the desired 10 10 XXX prefix before the number of the person you are trying to call This overrides any preset carrier of choice setting Do NOT make any changes to the USER ID setting unless told to do so by your TRS Press the Esc button to exit this menu Placing a Call Using Relay Dial with E Turbo 2 3 4 Make sure th
61. ll the two ends apart in order to fit the paper roll between them The spring action of the holder will keep the paper on it You may need to remove the paper holder from the Superprint Pro80 in order to install the roll of paper To replace the paper holder snap it back onto the bottom of the TTY Paper Holder Step Take off the printer cover Lift the back Step 5 Put the paper on the metal holder and snap the holder edge up toward the keyboard Then lift the cover off onto the bottom of the Superprint Pro80 Feed the paper through the slot in the printer cover Put the cover back on Step 2 With the paper coming off the bottom of the roll facing the back of Turn on the Superprint Pro80 the Superprint Pro80 and press the Enter key sev feed the edge of the eral times until the rollers paper into the slot on grab the paper and feed it the back until it stops through the printer Before Loading Paper First notice how the paper holder is installed This holder may come off while loading the paper Second connect the power and phone line before attempting to load the paper see Connecting Power amp Phone Line on page 7 When opening a new roll of paper New rolls of paper may may have some glue on the first few inches This glue which helps keep the paper rolled during shipment can
62. n also choose to print all the items of a partic ular type such as all the Auto Answer messages currently in memory Interrupt If you turn Interrupt off you will not receive Interrupt request messages Your lInterrupt key will still send the interrupt message while someone else 18 typing I Press Options CODE gt RUTOMRTIC is displayed 2 Press 2 to scroll through the options until INTERRUPT ON is displayed 3 Press the Spacebar to change the setting to OFF 4 Press Enter to save this setting and move to the next option in the menu or press Esc to exit the Options menu without making any changes THE PRINTER BUTTON Print Font Usually the Superprint Pro80 prints everything in bold letters With the Print Font option you can choose between normal wide or bold letters I Hold down the Program key and press Printer PRINT FONT BOLD is displayed 2 Press the Spacebar to change the setting 3 Press Enter to save this setting and move to the next option in the menu or press Esc to exit the Print Setup menu without making any changes Print Case Usually what you type is printed in all lower case letters and what is typed by the person on the other end of the line is printed in upper case letters With the Print Case option you can choose to ha
63. ng an Emergency Number saved for the l Make sure the Superprint Pro80 is on The Power light should Emergency button be lit You may choose to save 2 Press the Emergency button DIALING EMERGENCY NUMBER an emergency telephone is displayed briefly After a short pause DIALING 911 is number for the displayed Emergency button However this button is provided only as a con venience Ultratec 3 When the other TTY starts ringing the Superprint 27080 Signal light flashes slowly and LINE IS RINGING is displayed 4 When the other person answers the call his or her Greeting is assumes no responsibili displayed on your TTY Type a reply to continue your conversation ty for customer reliance upon this memory fea ture This button is prepro grammed with 911 ADVANCED CALLING 21 Programming the Emergency Number Turn on the Superprint Pz 80 the Power light should be lit E Turbo calls are 2 Hold down the Program key and press Emergency EMERGENCY more streamlined NUMBER is displayed jm 3 Press Clear to clear the preprogrammed number E Turbo compatible 4 Type the number you wish to call in an emergency such as the local you can take advantage police or fire department of the most streamlined 5 Press Enter EMERGENCY NUMBER SAVED is displayed way to call through relay With E Turbo RELAY DIAL WITH E TURBO many of the details of a
64. o80 not expressly approved by Ultratec Inc can void your authority to operate the TTY NOTICE The Ringer Equivalence Number REN for this terminal equipment is 0 6B The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five CHAPTER 3 Way Calling 2 25 A AC Adapter 7 54 57 59 jack 3 7 Adapter See AC Adapter Address repair center 56 Ultratec Inc inside front cover Announcer See Voice Announcer or Relay Voice Announcer Answering a call 16 ASCII code about 50 options 50 51 seek time 51 troubleshooting 52 turning on and off 43 Auto ID about 1 44 45 turning on and off 45 Auto Answer about 2 31 button 5 32 34 clearing 32 memory for 31 55 59 outgoing message 32 password 33 printing messages 31 46 Relay Voice Announcer 31 33 remote message retrieval 33 reviewing messages 32 33 rings 33 turning on and off 32 Batteries about 53 54 checking 53 compartment 3 exercising 54 how long they last 53 problems 57 INDEX replacing 54 safety See Safety instructions type 54 Baud Rate 51 59 Baudot code 43 50 59 6
65. of sharing your email address If you need to turn off Turbo Code see Turbo Code on page 44 USING CODES 49 50 USING CODES Selecting Turbo Lock To make sure that you are using Turbo Code with a call select Turbo Lock l Press Options CODE gt RUTOMRTIC is displayed 2 Press the Spacebar to change the option to TURBO LOCK gt Then press Enter TURBO LOCK lt DFF gt is displayed 3 Press the Spacebar to change the option to ON Then press Enter TURBO LOCK ON is displayed 4 Press Esc to exit the Options menu CODE Press Options CODE gt RUTOMRTIC is displayed E Press the Spacebar to change the setting to lt BAUDOT gt 3 Press Enter BAUDOT CODE ON is displayed briefly Then the Baudot baud rate option is displayed 4 Press the Spacebar to select either H5 or lt 50 gt Then press Enter to save it Select H5 to use only 45 5 baud Baudot Most Baudot TTYs use this setting Select lt 50 gt to use only 50 baud Baudot TTYs purchased in Australia New Zealand or South Africa use 50 baud 5 Press Esc to exit this menu ASCII OPTIONAL About ASCII ASCII stands for American Standard Code for Information Interchange Some TTYs and all computers in the United States and Canada use ASCII If your Superprint Pro80 has ASCII you may need to change some options
66. only from the type of power source indicated on the label If you are not sure of the type of power supply to your home consult your dealer or local power company v Do not allow any thing to rest on the power cord Do not position the Superprint Pro80 where people can walk on the cord v Do not overload wall outlets and extension cords This overloading can result in a fire or electric shock v Ultratec recommends plugging your Superprint Pro80 into a surge protected outlet This will protect the TTY from damage caused by electrical surges due to lighten ing or other causes e SETUP Determining Telephone Line Type The Superprint Pro80 requires a standard analog telephone line with either pulse or tone also called touchtone dialing Some businesses use digital telephone systems To use the TTY in these businesses some modifications to the telephone line are required If you are unsure of the type of telephone line you are using contact your telephone installer to verify that your line supports a standard single line telephone This is the same kind of line required by many fax machines and computer modems Setting Pulse or Tone Dialing The Superprint Pro80 is preset to use tone dialing because this is used by most telephone lines If your line uses pulse dialing you can change this setting see Dial Using on page 45 Connecting a Telephone The Superprint Pz 80 can share a telephone line with a
67. polling See Auto Answer remote message vetrieval Repair 53 56 60 Resetting 55 Ring Flasher 1 3 S Safety instructions iii Send Memo button 21 27 28 See also Memos Service See Repair Signal light 3 15 Signaler 2 8 SK See Conversation etiquette Special characters Q 49 57 Special Function buttons 1 3 See also specific buttons Sticky Keys 48 T TDD 1 Telephone connecting 2 3 8 line 7 8 15 56 60 Telephone number See Directory or Dialing Time See Date amp time Toll Saver 33 Tone See Dialing Touchtone See Dialing Transferring a call 2 15 25 27 Troubleshooting 56 57 TS See Toll Saver TTY 1 Turbo Code about 1 49 59 interrupt 18 Turbo Code dot 49 Turbo Lock 50 turning on and off 43 44 56 Turbo Lock 50 v VCO See Voice Carry Over Voice Announcer 20 Voice Carry Over 39 42 W Wait for Response 25 Weitbrecht inside front cover QUICK REFERENCE CONVERSATION ETIQUETTE Below are some procedures shortcuts and abbreviations that are commonly used in TTY conversations GA SKSK CA CD CUL CUZ HD MSG go ahead GA OR SK go ahead or stop keying When you are done typing type GA or press GA to let the other person know you are done and that they can start typing stop keying stop keying Type SKSK or press SK
68. r messages Memos and Directory entries Follow these steps to reset the Superprint Pro80 I Press the left Shift cM key the right Shift key and the Ctrl key Important Shift Shift Ctrl all at the same time You will see a version Are you sure you number and RESET Y N on the display want to reset your 2 Press Y to reset RESET is displayed briefly Superprint Pro80 Press N if you change your mind and decide not to reset the Resetting the Superprint Pro80 Superprint Pro80 deletes all your person C LEAN i N G alized settings and everything stored in To clean memory There is no Unplug the Superprint Pz 80 from the wall outlet way to get the contents 2 Use a damp cloth Do not use liquid or aerosol cleaners back after you reset You may wish to print out the Directory or other saved items first CARE amp REPAIR 55 56 WARNING Unplug the Superprint Pro80 from the wall outlet and refer servic ing to qualified service personnel under the fol lowing conditions v When the power sup ply cord or plug is damaged or frayed v If liquid has been spilled into the TTY v If the TTY has been exposed to rain or water v If the TTY does not operate normally when the operating instruc tions are followed v If the TTY has been dropped and or dam aged v If che TTY exhibits a distinct change in performance
69. ready stored Press Enter The name of the new Memo is displayed Type the message you want to save for this Memo You can use the f 2 keys to move around in the message and the Back Space key to delete parts of che message MEMO SAVED is displayed Press Enter USING MEMOS 2 At any point during a conversation when it is your turn to type press Send Memo SEND MEMO is displayed Begin typing the first few letters of the name of the Memo you want to send When you have typed enough letters the whole name is displayed If you don t remember what name is used for the Memo you can use the keys to look through the list of Memos Press Enter when the name of the desired Memo is displayed The Memo is sent and displayed the same way it would be if you were typing the message during the conversation Continue the conversation What is a Memo A Memo is a short mes sage that you save in the Superprint Pro80 memory and later send to someone during a conversation This can save time typ ing durig a call because you save Memos ahead of time Some examples of Memos might be a list of your favorite top pings for ordering pizza or a message you need to send to several differ ent people USING MEMOS 27 EDITING A MEMO Hold down the Program key and press Send Memo I You can print all of EDIT ME
70. ress Enter to save this setting and move to the next option in the menu or press Esc to exit the Options menu without making any changes E Turbo Enhanced Turbo Code or E Turbo technology enables your TTY and your relay service to work together streamlining your relay calls Relays that offer E Turbo provide calls that are more functionally equivalent to traditional voice calls than ever before With E Turbo many of the details of a relay call are automatically handled for you You dial the phone number of the person you are calling Your Superprint Pz 80 automatically connects to your TRS Your interaction with the CA is reduced Your preferences are automatically sent to the TRS such as your preference for a male or famale CA To turn E Turbo on I Press Options CODE gt AUTOMATIC gt is displayed 2 Press 2 until E TURBO is displayed 3 Press the Spacebarl to select QN 4 5 Press Enter E TURBO ON is displayed briefly Press Esc to exit the Options menu You will also need to program the access telephone number for your E Turbo compatible TRS Please see page 22 for more information about setting up and using E Turbo Auto ID The Auto ID feature alerts a hearing person that you are calling from a TTY It automatically sends a series of audible tones over the telephone line every few seconds This helps peopl
71. rinter The last five items in this menu allow you to print blocks of memory see The Printer Button on page 46 How long is a Conversation stored The Superprint Pro80 stores up to 11 264 characters letters Spaces punctuation etc This memory space is also used for Auto Answer messages When all of this space is filled the oldest Conversations are delet ed to make room for new ones CALLING amp ANSWERING 17 The Interrupt Func tion is made possible by Turbo Code This function lets you stop the other person while they are typing This way you can inject a thought or make a comment just as you can in a face to face conversation To use this function both you and the per son you are calling need TTYs with Turbo Code For more information on Turbo Code see Chapter 11 18 INTERRUPTING Interrupting During a Conversation Look for the Turbo Code dot on the display to verify chat che TTYs have connected using Turbo Code This dot looks like a period and is found on the left side of the display While the other person is typing press the Interrupt key The Superprint Pro80 displays INTERRUPT REQUESTED The other TTY displays INTERRUPT and flashes the Ring Flasher this function may vary on other TTYs BE uU E edi The other person may stop typing and allow you to go ahead or may choose to ignore your interruption
72. rprint Pro80 display No additional hardware is required When you subscribe to Caller ID service information about the people who call you is displayed while the Superprint Pro80 ring flasher flashes before you answer a call Then this information is saved along with the date and time of the call so you can review it later Up to 99 Caller ID entries are saved When more calls are received the oldest entries are erased to make room for the new ones Caller ID information includes the phone number of the caller Phone companies offer different options for Caller ID Some Caller ID services provide the callers name The Superprint Pro80 is compatible with both options Because different Caller ID services are available check with your telephone company if you have questions about what is included with your service TURNING ON CALLER ID Once you have subscribed to Caller ID service turn on Caller ID to begin displaying and saving Caller ID information Hold down the Program key and press the Caller ID button CALLER ID OFF is displayed 2 Press the Spacebar to change the option to ON Then press Enter CALLER ID IS ON is displayed gt erm Hold down USING CALLER USING CALLER ID Caller ID is available from your telephone company The Superprint Pro80 allows you to view Caller ID information only if you subscribe to the servi
73. rson s telephone starts ringing the Superprint Pro80 Signal light flashes slowly and LINE IS RINGING is displayed Hold down the Ctrl key and press the Announcer key A voice recording that says TTY CALL PLEASE USE TEXT TELEPHONE is played and repeats continuously This message is also displayed on your TTY If the person you are calling answers with a telephone he or she will hear this message TTY CALL PLEASE USE TEXT TELEPH down ANNOUNCER D Watch the display When the other person has answered by TTY the conversation can proceed and the announcer will stop THE RELAY VOICE ANNOUNCER Answering a Call with the Relay Voice Announcer I 2 3 When you receive a call the Ring Flasher flashes slowly Type a greeting or press Greeting Watch the Signal light If the person who is calling is using a telephone and is speaking into the handset the Signal light blinks erratically Press Relay Voice A voice recording that says PLEASE USE TEXT TELEPHONE OR DIAL RELAY is played and repeats continuously This message is also displayed on your TTY If you have programmed the relay service s phone number this will be spoken as part of the message PLEASE USE TEXT TELEPHONE OR DI Relay Voice Let the message play a few times then press On Off to hang up This allows the person to call back us
74. s display is seen when reviewing Caller ID entries with number only CHAPTER USING VOICE CARRY OVER VCO WHAT IS REQUIRED You will need v Superprint Pro80 connected to a telephone see Connecting Power 6 Phone Line on page 7 What is VCO VCO stands for Voice Carry Over Ultratec developed this technol The person you are calling or who calls you will need one ogy to allow you to use of the following your own voice during YA telephone if the call is placed through a Telecommunications SEIN SEN You Relay Service TRS speak using a telephone and read responses v Other TTY and a telephone both directly connected to the same phone line Pro80 v Other TTY with acoustic cups and a telephone VoU l anda directly between two TTY users or placed through your Relay service USING VOICE CARRY OVER VCO 39 HOW TO PLACE A VCO CALL Using the Telecommunications Relay Service TRS If the following is true use these instructions The person I am calling does not have a TTY 2 Press Relay to dial the TRS number to program this button see Programming the Relay Phone Number on page 24 Wait for the Communication Assistant CA to answer Then type the message VCO PLS GA on the keyboard Pick up the telephone handset When you see the message VCO ON on the Superprint Pr080 display tell the CA by voice the number you want to call The CA dials the n
75. sc to exit the Options menu without making any changes PERSONALIZING GENERAL There are several features programmed by the Options button The Option button lets you customize certain features of the Superprint Pro80 to your preferences There are several features list ed in this menu Directions for cus tomizing them are given in this chapter PERSONALIZING GENERAL OPTIONS 43 Leave Auto ID on all the time If you choose to turn Auto ID off the Superprint Pr080 will not automatically alert people that you are using a TTY Without Auto ID you will need to type in order to send TTY tones or use the Voice Announcer to alert other people to your TTY call Turbo Code For this option it is recommended that you leave the setting as TURBO CODE gt ON This allows the Superprint Pz 80 to use Turbo Code when it connects to another TTY that has this capability Remember that when the Code option is set to CODE lt AUTOMATIC gt the Superprint Pro80 will automatically select the best code to use for each call For more information on Turbo Code please see Chapter 11 If you do choose to turn off Turbo Code follow these steps l Press Options CODE gt RUTOMRTIC is displayed 2 Press to scroll through the options until TURBO CODE gt ON is displayed Press the Spacebar to change the option to OFF 4 P
76. splayed Edit the message as needed Enter You can use the 5 2 keys to move around in the message the Back Space key to delete parts of the message and the Clear button to delete che whole message and start over Press Enter to save this message and exit this menu MEMO SRVED is displayed USING AUTO ANSWER SETTING THE NUMBER OF RINGS I Hold down the Program key and press Auto Answer AUTO RNSLUER RINGS 2 is displayed 2 Type the number of desired rings or T for Toll Saver You can also press the Spacebar The number of rings lt 2 gt through lt 9 gt or TS is displayed 3 Press Enter to save this setting AUTO ANSWER RINGS SAVED is displayed TURNING OFF THE AUTO ANSWER RELAY VOICE ANNOUNCER I Hold down the Program key and press Auto Answer AUTO RNSLUER RINGS 2 is displayed 2 Press 2 until AUTO ANSWER VOICE gt ON is displayed 3 Press the Spacebar to change the option to OFF Then press Enter AUTO RNSLUER VOICE OFF is displayed THE REMOTE MESSAGE RETRIEVAL OPTION Saving a Password I Hold down the Program key and press Auto Answer AUTO RNSLUER RINGS 2 is displayed 2 Press until CHANGE RA PASSWORD gt NO is displayed 3 Press the Spacebar to change the option to YES Then press Enter TYPE AR PASSWORD is d
77. try changing from Turbo Code to Baudot code Hold down the Ctrl and Shift keys and press the B key to change to Baudot code If the symbols are scrolling across the display very fast hang up the call and try again This could be a bad connection Some characters are not being sent Because Baudot code does not support special characters it does not CARE amp REPAIR recognize some of the shift characters on the top row of a TTY example 8 _ lt gt To type these characters such as in an email address make sure your call is connected in Turbo Code see About Turbo Code on page 49 Printer Problems The printer does not work Be sure the printer is on by pressing Printer If it is try resetting the printer by turning the Superprint Pro80 off and on again The printer works but it prints too lightly or not at all Make sure you have high grade thermal printer paper and it is correctly installed See Installing Printer Paper on page 9 The printer only prints the bottom half of characters The print head should be replaced Contact your dealer or Ultratec On battery power the printer prints too slowly or lightly The batteries are low Connect the AC adapter for 24 hours to recharge the batteries The Superprint Pro80 is not designed for continued use on battery power The printer prints over the same line so the print is not r
78. u type This means that your conversation happens in real time without annoying delays For more information see Turbo Code on page 49 Caller ID If you have this optional service which is available through your phone company you can view identification information about callers on the Superprint Pro80 display A record of calls including hang up calls is saved in your TTY while you are away You can later review this record Auto ID Alerting System This audible signal is automatically sent to alert the person you are calling that you are using a TTY E Turbo This technology makes calling through compatible relay services faster and easier by automatically taking care of the details For more Congratulations Ultratec thanks you for purchasing the Superprint Pro80 Your new TTY takes advan tage of state of the art technology to bring you a variety of useful fea tures TTY TDD and text telephone Please note that in this manual TTY TDD and text telephone all refer to the same device Take advantage of Caller ID If you have Caller ID service through your phone company you can see who is calling you right on the Superprint Pro80 dis play No separate Caller ID box is need ed INTRODUCTION want to use my own voice If you wish to speak to the person on the other end of the line using your own voice but still read his or her respons es you can with Voice
79. uipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be Industry Canada Information NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment 60 SPECIFICATIONS certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company The REN for this product is 0 6B Should you experience trouble with this telephone equipment please contact Ultratec National Service Center 5901 Research Park Blvd Madison WI 53719 email service ultratec com For repair or warrant
80. umber of the person you are calling When the person answers the CA types the person s greeting so that you can read it on your Superprint Pro80 When you see GA you can begin speaking directly into the telephone handset and read the replies that the CA types Calling Directly If the following is true use these instructions The person I am calling is a hearing person who has a phone TTY combination 2 Dial the phone number of the person you are calling on the Superprint Pro80 Wait for the person to answer and look at your Signal light and display to determine if he or she is speaking or using a TTY If the person is speaking pick up the telephone handset and speak into it to tell him or her that you would like to use VCO If the person is typing on a TTY type on your Superprint Pro80 that you would like to use VCO When the other person is ready to use VCO you can begin your conversation by speaking into the phone and reading what the other person types on your Superprint 27080 display 40 USING VOICE CARRY OVER VCO VCO INFORMATION This section contains answers to frequently asked questions about VCO How does the Telecommunications Relay Service TRS relay my VCO call Every state in the U S has a TRS which links TTY users with those who do not have TTYs With the TRS VCO calls are made with the help of an operator called a Communications Assistant CA You can speak directly to the person you are
81. ve all printing appear in upper case I Hold down the Program key and press Printer PRINT FONT BOLD is displayed 2 Press Z to scroll through the options until PRINTER CASE UPPER LOLUER is displayed 3 Press the Spacebar to change the setting to HLL UPPER 4 Press Enter to save this setting and move to the next option in the menu or press Esc to exit the Print Setup menu without making any changes Print all Auto Answer Messages I Hold down the Program key and press Printer PRINT FONT BOLD is displayed 2 Press 2 to scroll through the options until PRINT ALL RR MESSAGES NO is displayed PERSONALIZING GENERAL OPTIONS 3 Press the Spacebar to change the option to YES Then press received is printed 4 Press Esc to stop printing if needed Print all Caller ID Entries l Hold down the Program BOLD is displayed key and press Printer Enter A list of every Auto Answer message and the time it was PRINT FONT 2 Press 2 to scroll through the options until PRINT CALLER ID MESSAGES NO is displayed 3 Press the Spacebar to change the option to YES Then press 4 Press Esc to stop printing if needed Print Dialing Directory
82. voice telephone This allows for both voice and TTY calls on the same line This feature is also helpful for using Voice Carry Over see Chapter 9 To connect a telephone on the same line as your TTY simply connect the telephone cord into the second phone jack on the back of the Superprint Pro80 Connecting a Signaler A signaler can be used with the Superprint Pro80 to help alert you to incoming calls You can connect a signaler to the second phone jack on the back of the TTY INSTALLING PRINTER PAPER The printer uses high quality thermal paper Use the order card that comes with the TTY to order more paper If you do not have the card contact your dealer or Ultratec the address is on the inside front cover of this manual I Take off the printer cover by lifting the back edge of the cover up toward the keyboard then lifting the cover off A new unit may not have the cover installed in which case you will find it elsewhere inside the box 2 With the paper coming off the bottom of the roll facing the back of the Superprint Pro80 feed the edge of the paper into the slot on the back until it stops 3 Turn the Superprint Pz 80 on then press the Enter key several times until the rollers grab the paper and feed it through the printer 4 Feed the paper through the slot in the printer cover and replace the printer cover 5 Thetwoopenendsof the paper holder fit into the holes on each side of the paper roll Pu
83. y information please contact Ultratec Inc Customer Service at 608 238 5400 V T TY If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment cannot be used on public coin phone service provided by the telephone company Connection to party line service is subject to state tariffs If the Superprint Pro80 causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Occasionally your telephone company may make changes in its facilities equipment operation or procedures that could affect the operation of your equipment If so you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the Superprint Pro80 does not disable it If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Other than replacing the batteries the Superprint Pro80 does not have any user serviceable parts Modification or changes to the Superprint Pr

Ultratec PRO80TM User's Manual

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