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Tut Systems XL-12000S User's Manual

1. address of the NMS The default settings for the NMS Network addresses are 0 0 0 0 Privileges R W Choose either R for read or W for read write privileges If community name is private default setting is W If community name is public default setting is R Read access honors SNMP get requests and get next requests Write access honors SNMP set requests get requests and get next requests To save your changes press Enter and wait while the configura tion is updated Then press lt Ctrl X gt to return to the Main Menu 42 SYSTEMS 8 0 ADVANCED MODEM FEATURES XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE To return to the Main Menu without saving your changes press lt Ctrl X gt To access the modem via the Tut Enterprise MIB load and compile the file modem MIP from the enclosed floppy diskette to your NMS system 8 2 Modem DHCP Relay Agent If Dynamic Host Configuration Protocol DHCP Relay is enabled a DHCP session between a host connected to the XL 12000S modem and a server reachable by either the LAN or DSL ports of the XL 12000S may take place This allows host parameters including DHCP assigned IP addresses to be transferred from the server to the host This feature is usable in Routing or Bridging Non IP mode If both modems are in routing mode the LAN interface IP address needs to be entered on the modem connected to the DHCP server The SDSL Interface IP add
2. f TUT SYSTEMS lt gt XL 12000S _USER GUIDE Managed High Speed Network Modem XL 12000S E MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Warranty Policy Warranty Summary This Tut Systems product is warranted against defects in material and workmanship and will substantially conform to Tut Systems product documentation for a period of one 1 year from the date of shipment Y2K Compliance The Company s products including separately sold software applications are designed to be used prior to during and after the calendar year 2000 and will operate during each such time period without error relating to date data specifically including any error relating to or the product of date data which repre sents or references different centuries or more than one century Tut Systems will at its option either repair or replace products that prove to be defective For warranty or repair return this product to a service facility designated by reseller in accordance with reseller instructions which such instructions shall be in accordance with those set forth in Tut Systems Standard Terms and Conditions of Sale Limitations of Warranty The foregoing warranty shall not apply to defects resulting from abuse neglect by Buyer improper installation or application by Buyer Buyer supplied software or interfacing unauthorized modification or misuse operation outside of the environmental specifications for th
3. Steady Red Board failure Contact Tut Systems Customer Support DSL LINK Steady Green Normal link Flashing Green Linking about one minute Off No link 8 TUT SYSTEMS 5 0 PANEL INDICATORS AND CONNECTORS 5 2 XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Rear Panel Indicators and Connectors 10Base T Link LED A green LED indicates a valid Ethernet link When flashing the LED indicates traffic on the link When the LED is off there is no valid link If this occurs see section 10 0 Troubleshooting Console Port The console port RS 232 connects to a PC with a VT 100 terminal or PC VT 100 emulator for opening a management session Figure 5 2 XL 12000S Rear Panel I2VDC 10 5 CONSOLE IOBASE T ETHERNET DSL LINK ome H o ze duy XL 12000S VE se TES Power Connection 10Base T DSL Connector Link To the telephone Console Port Green line for the remote RS 232 Connection Indicates valid modem To connect to computer 10Base T link for management session L Ethernet Flashing Green Connection Indicates activity Normal Select Normal if Off No link connecting to a hub 10Base T Ethernet Connection Crossed To connect to a PC server Select Crossed if workstation or hub connecting to a node
4. 239 240 241 254 255 Subnet Mask 255 255 255 248 X Total of Subnets 32 Subnet Hosts 6 Network Address IP Address Range Broadcast Address D 1 6 7 8 9 14 15 16 17 22 23 24 25 30 31 132 33 38 139 40 41 46 47 48 49 54 55 56 57 62 63 64 65 70 71 72 73 78 Kei 180 81 86 87 88 89 94 95 96 97 102 103 104 105 110 111 112 113 118 119 120 121 126 127 128 129 126 127 136 137 142 143 144 145 150 151 152 153 158 159 160 161 166 167 168 169 174 175 176 177 182 183 184 185 190 191 192 193 198 199 200 201 206 207 208 209 214 215 216 217 222 223 224 225 230 231 APPENDIX D SUBNET MASK TABLE TUT SYSTEMS 67 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Subnet Mask 255 255 255 248 Total of Subnets 32 Subnet Hosts 6 Network Address IP Address Range Broadcast Address 232 233 238 239 240 241 246 247 248 249 254 255 Subnet Mask 255 255 255 252 Total of Subnets 64 Subnet Hosts 2 Network IP Address Broadcast Network IP Address Broadcast Address Range Address Address Range Address D 1 2 3 140 141 142 143 A 5 6 Z 144 145 146 147 8 9 10 11 148 149 150 1151 12 13 14 275 152 153 154 155 16 17 18 19 156 157 158 159 20 21 22 23 160 161 162 163 24 2
5. PC server or workstation 5 0 PANEL INDICATORS AND CONNECTORS TUT SYSTEMS 9 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 6 0 Power and Boot Up Sequence 1 Verify that the LAN and DSL lines are connected according to the wiring diagram described in the Installation section see Figure 4 1 or Figure 4 2 Plug the 120 VAC 12 VDC wall transformer 220VAC for inter national use into a wall outlet Verify that the Power blue LED comes on Verify that the 10Base T Link green LED on the rear panel is illuminated If the unit is not connected to an Ethernet 10Base T source e g computer this LED will illuminate momentarily on power up and then extinguish When properly connected the 10Base T Link LED will be lit continuously and flash to indicate traffic Immediately upon power up the modem will begin its boot up routine The Status LED flashes red as the modem cycles through its initialization process After initialization the red Status LED will extinguish If the light is steady red refer to section 10 0 Troubleshooting The modem is now ready for initial configuration 10 TUT SYSTEMS 6 0 POWER AND BOOT UP SEQUENCE 7 0 XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Configure the Modem This section provides two options for performing modem configura tion The Quick Start section 7 1 option provides a basic Spanning Tree Protocol STP enabled bridge mode confi
6. Table 8 3 Specific field information for the Upgrade Software screen FIELD DESCRIPTION Running Boot gt Displays the currently running image either 1 or 2 Image 1 Displays the software release number of Image 1 Image 2 Displays the software release number of Image 2 or if empty it will be blank Choose image to Boot 1 2 Choose Image 1 or Image 2 Select the image that will be used on the next boot of the modem Enable Transfer to Image 2 Enables image transferring Select Y to enable and to disable Detailed Steps for Running Tutxlutil Tutxlutil is the program used to send a new image to an XL 12000S Software upgrades are available from Tut Systems Tutxlutil must be run on a PC that has network connectivity to the modem The modem will accept an image from either the 10Base T port or the DSL port so both local and remote modems may be upgraded If the PC is not on the same subnet as the XL 12000S the Default Gateway field on the XL 12000S may need to be set to an appropriate router 46 TUT SYSTEMS 8 0 ADVANCED MODEM FEATURES XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE First test connectivity by pinging from the PC to the IP address of the modem To send the new image to an XL 120008 invoke tutxlutil from the DOS command line as follows tutxlutil f upgrade file u username p password target Target is the name or IP address of the target XL 120008 If the
7. interfaces Note When enabled the modem will accept SNMP requests This field enables the entire feature set requests and notifications for SNMP The SNMP management screen provides parameters for setting up SNMP The default is Y for enabled LAN IP Address CAUTION The LAN IP Address of the current modem It can also be assigned in the Modem Configuration screen Changing the values of either the IP Address Subnet mask or Default gateway will automatically reboot the modem The screen displays a warning message 34 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE FIELD DESCRIPTION Subnet mask Enter the Subnet mask for IP address Default gateway Enter the IP address of the default gateway to which the modem LAN interface is connected 7 2 3 5 Telnet Setup Use the following procedure to initiate a Telnet session once the initialization procedures described earlier in this section are complete Verify that a physical connection exists between the 10Base T modem port on the modem and a network device by pinging the LAN address of the modem Open a Telnet session using the IP address of the modem that you set in the LAN IP Address field in the Modem Management screen The user interface for a Telnet or serial connection is the same The first screen is the Login Display screen Press lt Enter gt to proceed to the Main Menu 7 2
8. username or password is not supplied you will be prompted for it They can be supplied on the command line in order to permit tutxlutil to be used in scripts To specify an empty password on the command line use The name of the file provided by Tut Systems should be entered as the Upgrade file complete with any necessary path For example C gt tutxlutil f modem img u craft 10 1 0 213 This means that tutxlutil and modem img are in the directory of the drive and that craft is the username of the modem there is no password on the modem and the IP address of the modem is 10 1 0 213 If successful tutxlutil will display Connected to target Checking validity of upgrade file OK Sending dots will continue printing while file is sent Upgrade file sent successfully Now follow the directions in step three of the Upgrade Software section to change the image to boot If Tutxlutil reports an error please refer to section 10 0 Troubleshooting 8 0 ADVANCED MODEM FEATURES TUT SYSTEMS 47 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 9 0 Modem Statistics The XL 12000S provides modem status and statistics Note Accessing these screens may effect modem performance during heavy use To return to the main menu press lt Ctrl X gt 9 1 Modem Status This screen displays the expanded status detail for the selected modem The DSL line state Master Slave
9. 3 6 Modem Configuration This section describes configuration options for the modem including e Master Slave e Modem Name e Routing Bridging Mode e P Addressing for both interfaces Static routing table entries The values you will enter are dependent upon your pre planned network configuration Access to the Modem Configuration screen by pressing C from the Main Menu 7 0 CONFIGURE THE MODEM TUT SYSTEMS 35 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 7 11 Modem Configuration Screen Tut Systems XL 12888S Modem Modem Configuration Modem TUT_XL12666S DSL Parameters Master Slave M S aster Name TUT_XL12666S Network parameters MAC address 88 c8 23 93 39 21 Routing Bridging 1 4 bridging LAN IP address 209 8 51 283 DSL IP address 6 6 6 8 Subnet mask 255 255 255 0 Subnet mask Static routing table Destination Mask Gateway Hops Changing starred field will cause reboot Press ENTER to accept new input values Press ctrl X to return to previous screen Uptime 83 31 33 1 cursor is now blinking at entry for Master Slave The default setting is 5 for Slave Designate only one modem in each pair to be the Master by entering in this field 2 Tab to the Name field optional Refer to the table for name parameters see Table 7 3 Enter the name of the modem This field holds the same value as the Modem Name field in the Modem Management sc
10. Configuration Screen Page 36 Tut Systems XL 12888S Modem Modem Configuration Modem TUT_XL12666S DSL Parameters Master Slave M S faster Name TUT_XL12666S Network parameters MAC address 88 c8 23 93 39 21 Routing Bridging 1 5 bridging LAN IP address 269 6 41 243 DSL IP address 8 8 8 8 Subnet mask 255 255 255 0 Subnet mask Static routing table Destination Mask Gateway Hops Changing starred field will cause reboot Press ENTER to accept new input values Press ctrl X to return to previous screen Figure 7 12 Password Change Screen Page 39 Tut Systems XL 12666S Modem Password Change Modem TUT_XL12666S 014 password B New password Retype new password Press ENTER to accept new input values Press ctrl X to return to previous screen Uptime 88 08 49 APPENDIX REFERENCE SCREEN SHOTS TUT SYSTEMS 61 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 8 1 SNMP Management Screen Page 42 Tut Systems XL 12666S Modem SNMP Management Modem TUT_XL12666S Communities Community Name NMS Network Address Privileges R W private public Trap Recipients Community Name NMS Network Address public Press ENTER to accept new input values Press ctrl X to return to previous screen Figure 8 2 DHCP Relay Agent Screen Page 43 Tut Systems 1 128005 Modem DHCP Relay Agent Modem TUT 1120805 Enable DHCP Relay Agent Y N SDSL Interface Server IP Address 6 6 6
11. Ethernet packets with errors Modem DSL Number of bytes transmitted received on the DSL line Packets Total Number of packets transmitted received on the DSL line Packets Dropped Number of transmitted received DSL packets dropped typically due to a lack of resources Packets with Errors Number of transmitted received DSL packets with errors To return to the Main Menu press lt Ctrl X gt Note Staying in the screen for prolonged periods of time may degrade performance during heavy use 9 0 MODEM STATISTICS TUT SYSTEMS 49 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 9 2 Modem IP Packet Statistics The Modem IP Packet Statistics screen provides information about IP packets processed by the modem Select from the Main Menu Figure 9 2 Modem IP Packet Statistics Screen Tut Systems XL 12888S Moden Packet Statistics Modem TUT_XL12666S Packets In Total 367 In Hdr Errs 6 In Adr Errs 181 In Unknowns 9 In Discards 8 In Delivers 61 Forwards 6 Out Requests 18 Out Discards 8 Out No Routes 18 Press ctrl X to return Uptime 80 05 52 Table 9 2 Specific field information for the Modem IP Packet Statistics screen FIELD DESCRIPTION In Total The total number of incoming IP packets received including those received in error In Hdr Errs The number of incoming IP packets discarded due to an error in the headers such as bad ch
12. GUIDE Figures Figure 4 1 RJ 45 10Base T Straight through Cable Figure 4 2 RJ 11 DSL Line Cable Figure 4 3 XL 120008S Installation with a Hub or Node Figure 5 1 XL 12000S Front Panel Figure 5 2 120005 Rear Panel Figure 7 1 Serial Session Version ID Screen Figure 7 2 Bridging Example One Basic Bridging Figure 7 3 X Bridging Example Two Advanced Bridging Figure 7 4 Routing Example One Using a Router and Bridge Combination Figure 7 5 Routing Example Two Using a Router and Router Combination Figure 7 6 Bridge Non IP Figure 7 7 Serial Session Version ID Screen Figure 7 8 Login Display Screen Figure 7 2 Main Menu Screen Figure 7 10 Modem Management Screen Figure 7 11 Modem Configuration Screen Figure 7 12 Password Change Screen Figure 8 1 SNMP Management Screen Figure 8 2 DHCP Relay Agent Screen Figure 8 3 Upgrade Software Screen Figure 9 1 Modem Status Screen Figure 9 2 Modem IP Packet Statistics Screen Figure C 1 Using an Ohmmeter to Measure the Length of Phone Wire TUT SYSTEMS 5 13 17 20 22 24 30 31 32 33 36 39 42 43 46 48 50 65 Tables Table 7 1 Table 7 2 Table 7 3 Table 7 4 Table 8 1 Table 8 2 Table 8 3 Table 9 1 Table 9 2 Table A 1 Table A 2 Table D 1 XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Keyboard Commands 27 Specific Field Information for the Modem 34 Management Screen Specific Field Informat
13. GUIDE e Planning network design and table entries prior to filling out the static routing tables on the configuration screen Obtaining the default gateway IP address IP addresses for the LAN interface and IP addresses for the DSL interfaces 7 2 2 User Interface Keyboard Commands Now that a bridging routing option has been chosen and a network plan has been completed configure the pair of XL 12000S modems as appropriate First review how to navigate through var ious configuration screens using appropriate keyboard commands Table 7 1 describes navigation between screens cursor movement and data entry Navigation Between Screens To navigate between screens using the serial console port or a Telnet session you will use alphabetical letters from the Main Menu display e g type to navigate to the Modem Configuration screen Press lt Ctrl X gt to return to the Main Menu without changing any setting Cursor Movement and Data Entry Cursor movement is via the tab key and the arrow keys The lt Tab gt and arrow keys move the cursor from one field to another on the same screen Pressing the up arrow moves the cursor to an input field on a higher screen line in the same column if possible Pressing the left arrow at the beginning of an input field moves to the end of the previous input field The cursor only moves to valid input fields on the screen All under lined sometimes highlighted bolded or shaded fiel
14. Modem Management Screen Tut Systems XL 12888S Modem Modem Management Modem 11208005 Time 80 06 28 S W Rev 61 62 66 B6 H W Rev 16 Date 61 61 76 MAC address 00 08 23 69 83 1 Serial 413576493820928 CLEI Code Modem Name TUT_XL12666S Console inactivity timeout 16 minutes Network Configuration LAN IP address 6 6 6 6 Enable STP Subnet mask Enable SNHP V Default gateuay Changing starred field will cause reboot Press ENTER to accept input values Press ctrl X to return to previous screen Uptime 88 06 31 1 Tab to the LAN IP Address field Type the IP address of the modem s LAN interface 2 Tab to the Subnet Mask field Type the subnet mask of the modem s LAN interface 3 Tab to the Default Gateway field Type the IP address of the modem s default gateway 4 Entries may be made into optional fields at this time See Table 7 2 for detailed descriptions of each field 5 Press Enter and modem will reboot 6 After the modem reboots you can Telnet to the modem from the LAN interface to complete configuration If you choose to continue from the console port skip the Telnet set up section which follows and instead press Enter to return to the Login Display screen Select Enter to reach the Main Menu 7 0 CONFIGURE THE MODEM TUT SYSTEMS 33 XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Table 7 2 Specific field information for the Modem Managemen
15. Slave The Routing Bridging field in the Modem Configuration will be set to bridging You must also modify or configure the routing table of your external gateway router to include the network changes made when the modems are incorporated as routers Operators are urged to consult their router vendor s documentation to configure the routing table for their external gateway router 7 0 CONFIGURE THE MODEM TUT SYSTEMS 21 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Routing Example Two Using a Router and Router Combination This example shows two modems both with IP routing enabled This configuration would be used to maximize the DSL bandwidth by eliminating unnecessary broadcast packet traffic on the DSL Link Figure 7 5 Routing Example Two Using a Router and Router Combination Building 1 Building 2 Ethernet Hub 2 5 ww F e 192 168 4 2 AA 192 168 2 2 LAN 192 168 4 1 LAN 192 168 3 1 YN DSL p N lt TUT SYSTEMS psh lt TUT SYSTEMS Modem 1 Modem 2 192 168 3 2 DSL The configuration used for the modems in Routing Example Two Using a Router to Router Combination For Modem 1 The LAN IP address field in the Modem Configuration screen will be set to 192 168 2 2 The LAN Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The DSL IP address field in the Modem Configuration screen will be set to
16. a Slave A Master modem will send out a pulse on the wire to try and communicate with a Slave modem If both modems are configured as Master they are sending out these pulses and receiving a pulse from the remote end thinking it s a Slave Upon further examination the modem determines it s not a Slave and continues to try and send out a pulse 5 The 10Base T LED never illuminates If connecting to a hub make sure the Ethernet connection switch on the back of the modem is set to Normal Check the hub to see that its link light is illuminated If the light is still not illuminated try a different straight through cable If connecting to a PC server or workstation make sure the Ethernet connection switch on the back of the modem is set to Crossed Verify the link light is illuminated on the PC If the 10Base T cable being used was not the cable provided make sure it adheres to the pinout assignments for 10Base T see Appendix A 10 0 TROUBLESHOOTING TUT SYSTEMS 53 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 6 Cannot Telnet to the modem If an IP Address is assigned to one or both ports of the modem and Telnet access is not available this can be caused by three factors First check to be sure that the last serial console port session has been closed out by pressing lt Ctrl X gt from the Main Menu Second try to ping the modem s IP Address If you cannot ping the modem then the PC does n
17. excessive heat or cold Operating temperature range is 5 C to 55 C 3 Connect an RJ 45 straight through cable from the 10Base T Ethernet connector of the XL 12000S to an Ethernet device PC server workstation or hub as shown in Figure 4 3 If connecting to a PC server or workstation set the Ethernet connection switch on the back of the modem to the Crossed position If connecting to a 10Base T hub set the switch to Normal 4 Connect the RJ 11 DSL Line cable from the DSL connector on the modem to the telephone jack as shown in Figure 4 3 Verify that you have a telephone line linking the two XL 12000S modems Verify that this line has no bridge taps and is generally free of noise 5 Connect the wall transformer as shown in Figure 4 3 6 Remove the SNMP MIB floppy disk and set aside 4 0 INSTALLATION SYSTEMS 5 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 4 3 XL 12000S Installation with a Hub or Node Switch in Normal Hub Position Note The Ethernet connection switch facilitates use with either a hub or node 6 TUT SYSTEMS 4 0 INSTALLATION XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 5 0 Panel Indicators and Connectors This section describes the indicators and connectors on the front and rear of the XL 12000S modem 5 1 Front Panel Indicators Figure 5 1 shows the LED indicators that provide status and opera tional information on the XL 120
18. selection and modem name are on the top and modem network statistics appear on the bottom Statistics are presented as rolling totals Powering down or reboot ing the modem will clear these registers Figure 9 1 Modem Status Screen Tut Systems 1 128005 Modem Modem Status Modem TUT 1128005 DSL Parameters Master Slave master State disconnect Name TUT_XL12666S Network statistics Modem LAN Modem DSL Rcu Xnt Rcu Bytes total 671382 164 129553 Packets dropped 6 8 Packets with errors 21 8 8 Packets total 721 2 8 1188 8 8 Press ctrl X to return Uptime 98 05 03 From the Main Menu select 5 for status 48 SYSTEMS 9 0 MODEM STATISTICS XL 12000S Ech MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Table 9 1 Specific field information for the Modem Status screen FIELD DESCRIPTION Master Slave Designates whether the modem is a Master or a Slave State Operating status of DSL line Connect disconnect Name The name assigned to the modem Network Statistics Bytes Total Modem LAN Number of Ethernet bytes transmitted or received from the Ethernet link Packets Total Number of Ethernet packets transmitted or received from the Ethernet link Packets Dropped Number of transmitted or received Ethernet packets dropped typically due to a lack of resources Packets with Errors Network Statistics Bytes Total Number of transmitted received
19. the modem is now unavailable via Telnet or ping If the IP address es have recently changed on the modem the IP ARP cache may be inaccurate Flush the IP ARP caches on routers and PCs trying to reach the modem 10 0 TROUBLESHOOTING SYSTEMS 55 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 10 I m getting an error message when using tutxlutil target Host not found No host named target was found target Connection refused The target is not an XL 12000S The target host exists but does not appear to be an XL 12000S May also happen with an 120005 if image transfer is not enabled target Connection timed out Target is not responding to the network Connection to target closed unexpectedly The image was not completely sent Password incorrect The username password supplied are not valid on the target File does not appear to be an XL 12000S upgrade file The file you are using to upgrade the modem is either the wrong file or a corrupt file Upgrade file is empty or too big The file specified with f does not appear to be an XL 12000S upgrade file Upgrade file is corrupted The file appears to be XL 12000S upgrade file but is damaged Filename reason The upgrade file cannot be found or is not accessible or other file system error 56 TUT SYSTEMS 10 0 TROUBLESHOOTING XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 11 0 Technical Assistance and Customer S
20. 00S LAN ports to configure further changes Only one console session either console port or Telnet based can be open at one time Availability is first come first served SNMP requests may occur at the same time as a Telnet session This section begins with setting up your first console session shows you how to configure one unit as Master and the other as Slave and ends with configuring each modem as a router or as a bridge This section also shows how to open a Telnet session and how to set a password 7 2 3 1 Hyperterminal This section assumes you can perform terminal emulation such as HyperTerminal described here or another emulation package Consult your operating system user guide for more information Configuring the Windows terminal emulation program HyperTerminal 1 From the Windows 95 Windows 98 screen select Start Select Programs or Open Hypertrm exe Select Accessories N Select HyperTerminal Double click on the HyperTerminal icon 5 the Connection Description icon assign a name 1 Modem 1 to the icon for future purposes Press When Phone Number tab appears press Cancel 6 Click File Properties Press the Configure button on the Properties screen 28 TUT SYSTEMS 7 0 CONFIGURE THE MODEM 10 11 12 13 14 XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Select a COM port i e COMI number and set the
21. 00S Modem Power LED The blue Power LED remains lit while the unit has power Activity LEDs The DSL RX and DSL TX LEDs flash green when receiving and transmitting data Status LED At power up the Status LED flashes red while the modem performs a diagnostic self test and performs software decompression After the modem completes its self test the LED will extinguish indicating that the modem is ready for normal operations The Status LED will flash red when software is being downloaded during subsequent maintenance activity Steady red indicates unit failure refer to the Troubleshooting section of this manual DSL Link A flashing DSL link LED indicates that the modem is in the process of linking to the other modem After the two XL 12000S units have secured the DSL link the DSL Link LED glows a steady green The LED is off when there is no link If the link remains off refer to the Troubleshooting section of this manual section 10 0 5 0 PANEL INDICTORS AND CONNECTORS SYSTEMS 7 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 5 1 XL 12000S Front Panel DSL RX Flashing Green On when receiving data DSL TX Flashing Green On when transmitting data POWER Blue sS du S Te Le a e O 0 0 XL 12000S HIGH SPEED LAN MODEM LE TUT SYSTEMS STATUS Flashing Red Power up self test or software download in progress Off Normal condition
22. 0S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 7 2 3 7 Password This section provides instructions to secure your XL 12000S modems with password protection When shipped there is no password for the class of users known as Craft Figure 7 12 Password Change Screen Tut Systems 1 128085 Modem Password Change Modem TUT_XL12666S 014 password B New password Retype new password Press ENTER to accept new input values Press ctrl X to return to previous screen Uptime 88 88 59 1 From the main menu press to access the password screen 2 Tab to the New Password field Enter a new password A pass word may have up to 32 alphanumeric characters New pass word characters are case sensitive and special characters are allowed 3 Tab to the Retype New Password field and retype the password to confirm the change 4 save your new password press Enter and wait while the configuration is updated A Set Succeeded message will con firm acceptance of the new password 5 Press lt Ctrl X gt to return to the Main Menu 7 0 CONFIGURE THE MODEM TUT SYSTEMS 39 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE After entering a new password or changing a password we recom mend you reboot your modem and verify you can log in using the new password Table 7 4 Specific field information for the Password Change Screen FIELD DESCRIPTION Old password Type in the current p
23. 192 168 3 1 The DSL Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The Master Slave field in the Modem Configuration screen will be set to Master The Routing Bridging field in the Modem Configuration screen will be set to ip_routing_only 22 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The static routing table fields in the Modem 1 Configuration would be Destination Mask Gateway Hops 192 168 4 0 255 255 255 0 192 168 3 2 1 For Modem 2 The LAN IP address field in the Modem Configuration screen will be set to 192 168 4 1 The LAN Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The DSL IP address field in the Modem Configuration screen will be set to 192 168 3 2 The DSL Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The Master Slave field in the Modem Configuration screen will be set to Slave The Routing Bridging field the Modem Configuration screen will be set to ip routing only static routing table fields in the Modem 2 Configuration would be Destination Mask Gateway Hops 192 168 2 0 255 255 255 0 192 168 3 1 1 3 Bridge Non IP This selection will enable the modem to route IP traffic and bridge traffic at the same time The modem passes only IP packets between networks attached to the L
24. 255 255 0 The Default Gateway field in the Modem Management screen will be set to a valid default gateway The Enable STP field in the Modem Management screen is set to Y Default mode The Master Slave field in the Modem Configuration screen will be set to Slave The Routing Bridging field in the Modem Configuration screen will be set to bridging Telnet or SNMP access will be available through the Modems LAN interfaces 7 0 CONFIGURE THE MODEM TUT SYSTEMS 19 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 2 IP Routing Only This selection will route IP traffic between different networks In Routing Only mode the modem passes only IP packets between networks attached to the LAN and DSL sides of the modem and networks designated in the modems static routing tables This option will block all non IP traffic Appendix D provides subnet mask information You must also modify or configure the routing table of your external gateway router to include the network changes made when the modems are incorporated as routers Operators are urged to consult their router vendor s documentation to configure the routing table for their external gateway router Routing Example One Using a Router and Bridge Combination This example shows how to use 120005 as a router and another as a bridge Using this configuration saves IP addresses but increases traffic i e broadc
25. 5 26 27 164 165 166 167 28 29 30 31 168 169 170 A71 132 33 34 35 172 173 174 175 136 37 38 39 176 177 178 179 A0 41 42 43 180 181 182 183 A4 45 46 47 184 185 186 187 48 49 50 Ji 188 189 190 191 ES 53 54 55 192 193 194 195 56 57 58 59 196 197 198 199 60 61 62 63 200 201 202 203 64 65 66 67 204 205 206 207 68 69 70 71 208 209 210 211 72 73 74 75 212 213 214 215 76 77 78 19 216 217 218 219 180 81 82 83 220 221 222 223 84 85 86 87 224 225 226 227 92 93 94 95 228 229 230 231 96 97 98 99 232 233 234 235 100 101 102 103 236 237 238 239 104 105 106 107 240 241 242 243 108 109 110 111 244 245 246 247 2112 113 114 115 248 249 250 251 116 117 118 119 252 253 254 255 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 68 TUT SYSTEMS APPENDIX D SUBNET MASK TABLE SYSTEMS User Guide for the Managed High Speed Network Modem XL 12000S 2495 Estand Way Pleasant Hill CA 94523 800 998 4888 or 925 682 6510
26. 6 LAN Interface Server IP Address 8 0 8 8 Press ENTER to accept new input values Press ctrl X to return to previous screen 62 TUT SYSTEMS APPENDIX B REFERENCE SCREEN SHOTS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 8 3 Upgrade Software Screen Page 46 Tut Systems 1 120805 Modem Upgrade Software Modem TUT_XL12666S Running Boot gt Image 1 61 62 66 B5 Image 2 01 02 08 B5 Choose image to boot 1 2 H Enable transfer to image 2 Y Press ENTER to accept new input values Press ctrl X to return to previous screen Uptime 88 09 22 Figure 9 1 Modem Status Screen Page 48 Tut Systems XL 12888S Modem Modem Status Modem TUT_XL12666S DSL Parameters Master Slave master State disconnect Name TUT_XL12666S Network statistics Modem LAN Modem DSL Rcu Rcu Bytes total 671382 18 129553 Packets total 721 2 1188 Packets dropped H H 8 Packets with errors 21 8 8 Press ctrl X to return APPENDIX B REFERENCE SCREEN SHOTS TUT SYSTEMS 63 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 9 2 Modem IP Packet Statistics Screen Page 50 Tut Systems XL 12888S Moden Packet Statistics Modem TUT_XL12666S Packets In Total 387 In Hdr Errs 8 In Adr Errs 181 In Unknowns 9 In Discards 8 In Delivers 61 Forwards 6 Out Requests 18 Out Discards 8 Out No Routes 18 Press ctrl X to return Uptime 66 65 429 64 TUT S
27. 7 3 Specific field information for the Modem Configuration Screen FIELD DESCRIPTION DSL Parameters Enter for Master and 5 for Slave Each pair of Master Slave XL 12000S modems requires one unit to be Master and the other to be Slave Name name may be assigned to the modem Up to 14 characters are allowed including underscore characters but do not use spaces or these characters V lt gt The default setting for name is XL 12000S Network Parameters MAC Address Media Access Control MAC address of the modem LAN interface Routing Bridging Enter 1 4 to make a selection 1 Bridging for bridge mode only 2 IP Routing only for routing mode only All non IP data is dropped 3 Bridge non IP IP routing bridging of non IP IPX AppleTalk etc This selection allows the DSL line modem to have both bridging and routing at the same time 4 Block packets Disables bridging and routing no user traffic CAUTION Any change to this Routing Bridging field will reboot the modem Section 7 2 1 fully describes routing bridging options LAN IP address A unique address supplied by the Network Administrator Left side of screen for the LAN side of the modem A valid LAN IP address is required for routing options 2 or 3 This address is used for a remote management session to the modem 7 0 CONFIGURE THE MODEM TUT SYSTEMS 37 Ei XL 12000S MANAGED HIGH SPEED NETWORK MO
28. 888S Modem Version 61 64 66 B6 built on Nov 11 1998 11 64 49 The section continues by describing how to initially configure the modem via the Console port 7 2 3 2 Login Display User Login At the Login Display the User Login field is presented The user login refers to a class of user Note Craft is the only available user login and is displayed during login The system login time is one minute If this time is exceeded before keyboard activity begins the session will be closed The message Login time exceeded will be displayed and you will have to press lt Enter gt to connect to the XL 12000S If you were connected via a Telnet session you will have to reconnect New XL 12000S modems are not password protected until you assign a password Instructions for changing your password will be provided later in this manual section 7 2 3 7 Attempting to enter a password will generate a Password incorrect error message At this 30 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE point press lt Enter gt and proceed to the Main Menu to begin the ini tial configuration of your modem Failed Login Attempts Once your system is password protected and a user enters an incor rect password the user will not be able to access the system Failed login attempts from a console or Telnet session are counted and the session is terminated after five attempts You will b
29. AN and DSL sides of the modem and networks designated in the modems static routing tables Bridge non IP example This example shows how the XL 12000S routes IP packets However the Macintosh can still use the Apple printer located in another building because non IP packets AppleTalk are bridged across the DSL line 7 0 CONFIGURE THE MODEM TUT SYSTEMS 23 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 7 6 Bridge Non IP Apple Printer Ethernet Hub 192 168 2 2 LAN 192 168 3 1 192 168 3 2 NN yo NN lt TUT SYSTEMS DSL DSL TUT SYSTEMS Modem 1 2 192 168 4 1 LAN Ethernet Hub PC PC Mac The configuration used for the modems in Bridge Non IP example For Modem 1 The LAN IP address field in the Modem Configuration screen will be set to 192 168 2 2 The LAN Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The DSL IP address field in the Modem Configuration screen will be set to 192 168 3 1 The DSL Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The Master Slave field in the Modem Configuration screen will be set to Master 24 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The Routing Bridging field in the Modem Configuration screen will be set to bridge_non_ip The
30. C 7 0 CONFIGURE THE MODEM SYSTEMS 11 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE a From the Windows 95 Windows 98 screen select Start b Select Programs or Open file Hypertrm exe c Select Accessories d Select HyperTerminal When the HyperTerminal icon appears double click on it e On the Connection Description icon assign a name e g Modem to the icon for future purposes Press When Phone Number tab appears press Cancel f Select File Properties Press the Configure button on the Properties screen g Select the COM port e g COMI number that you will be connecting to and set the following parameters e 9 600 baud e No parity e 6 data bits e stop bit e None Press h Under the File Properties Settings Set Function Arrow and Ctrl keys to act as Terminal Keys Emulation Auto detect Backscroll buffer lines 500 Press i Set hardware flow control to none You can set the display window to full screen size to avoid cutting off a section of the display Do a File Save As with a meaningful file name to save this configuration if you intend to use this PC and serial connec tion in the future k Connect the user provided straight through serial cable to locally connect your PC to the modem see section 4 0 Installation for more information 12 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGE
31. D HIGH SPEED NETWORK MODEM USER GUIDE 1 Go to the Call menu and select connect You will see the Serial Session Version ID screen Figure 7 1 m To verify that you have correctly configured your PC s serial port press the Enter key and the XL 12000S Login Display screen Figure 7 8 should appear n If your terminal remains blank press lt Ctrl X gt and enter again If it is still blank make sure you have entered the correct settings in step seven above Verify that you are using the correct cable and have a good connection If you are still unable to view the Login Display screen refer to section 10 0 Troubleshooting Figure 7 1 Serial Session Version ID Screen Tut Systems XL 12888S Modem Version 81 84 88 B8 built on Nov 11 1998 11 64 49 2 When Login is displayed press lt Enter gt Ignore the request for a password Screen shots for this process are contained in sec tion 7 8 and Appendix B 3 Inthe Main Menu select 4 In modem configuration change Slave to Master by typing in the Master Slave field to designate this modem as the Master Press Enter and this modem is now the Master 7 0 CONFIGURE THE MODEM SYSTEMS 13 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 7 2 7 2 1 5 The XL 12000S units are now configured and the front panel indicators for the DSL link LED should start blinking as soon as the Master and Slave DSL ports are connected If
32. D NETWORK MODEM USER GUIDE Bridging Example Two Advanced Bridging This example shows how two pairs of XL 12000S units connect two LANs in separate buildings It shows the best use of the Spanning Tree Protocol STP by creating redundant loops in the network This way if one link becomes unavailable STP uses the other path to reach the destination This configuration is ideal when network avail ability is critical Figure 7 3 Bridging Example Two Advanced Bridging Administration Building Ethernet Hub 192 168 1 1 192 168 1 4 LAN LAN lt SYSTEMS lt TUT SYSTEMS Modem 3 Modem 4 Campus Data Center TUT SYSTEMS Modem 2 192 168 1 7 192 168 1 8 LAN LAN Ethernet Hub 7 0 CONFIGURE THE MODEM TUT SYSTEMS 17 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The configuration for the modems used in Bridging Example Two Advanced Bridging For Modem 1 The LAN IP address field in the Modem Management screen will be set to 192 168 1 8 The Subnet Mask field in the Modem Management screen will be set to 255 255 255 0 The Default Gateway field in the Modem Management screen will be set to a valid default gateway The Enable STP field in the Modem Management screen is set to Y Default mode The Master Slave field in the Modem Configuration screen will be set to Master The Routing Bridging field in the Modem Config
33. DEM USER GUIDE FIELD DESCRIPTION Subnet Mask LAN and DSL A mask selected by the Network Administrator to provide a specific subset of address numbers A valid subnet mask is required for routing options 2 or 3 Enter 0 0 0 0 for default subnet mask setting This address is used for a remote management session to the modem DSL IP Address Right side of screen A unique address number supplied by the Network Administrator for the DSL side of the modem A valid DSL IP Address is required for routing options 2 or 3 This address can also be used for remote management when opening a Telnet session to the modem Static Routing Table Destination Mask IP address of the destination host or network A destination address of 0 0 0 0 designates the default gateway entry Subnet mask address A mask selected by the Network Administrator to provide a specific subset of address numbers Gateway IP Address of the next router which may be an external router or the other modem across the DSL link Hops Number of routers between this network and the external gateway router Note Unused routing table entries are deleted by entering a zero or blank hop count Only entries with non zero hop count are used Static routing entries do not affect bridging Entering a zero and pressing Enter will cause the entire route to be deleted 38 SYSTEMS 7 0 CONFIGURE THE MODEM XL 1200
34. Mask 255 255 255 0 Total of Subnets 1 Subnet Hosts 254 Network Address IP Address Range Broadcast Address 0 1 254 255 Subnet Mask 255 255 255 128 Total of Subnets 2 Subnet Hosts 126 Network Address IP Address Range Broadcast Address 0 1 126 2127 128 129 254 255 Subnet Mask 255 255 255 192 Total of Subnets 4 Subnet Hosts 62 Network Address IP Address Range Broadcast Address 0 1 62 63 64 65 126 127 128 129 190 191 192 193 254 255 Subnet Mask 255 255 255 224 Total of Subnets 8 Subnet Hosts 30 Network Address IP Address Range Broadcast Address 0 1 30 SCH 32 33 62 63 64 65 94 95 96 97 126 127 128 129 158 159 160 161 190 191 192 193 222 223 224 225 254 255 66 TUT SYSTEMS APPENDIX D SUBNET MASK TABLE XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Subnet Mask 255 255 255 240 Total of Subnets 16 Subnet Hosts 14 Network Address IP Address Range Broadcast Address 0 1 14 415 16 17 30 431 132 33 46 47 48 49 62 63 64 65 78 Kei 180 81 94 95 96 97 110 111 112 113 126 127 128 129 142 143 144 145 158 159 160 161 174 175 176 177 190 191 192 193 206 207 208 209 238
35. S 3 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 4 0 Installation 1 Remove the modem and wall transformer from the shipping car ton Remove the wall transformer from its box Remove the plastic wrapper from around the modem a Remove the cable ties from each of the cables and place them side by side b Each of the cables is identified as follows 1 RJ 45 10Base T straight through cable A cable with RJ 45 connectors is used to connect the modem to a 10Base T hub or node If connecting to a node PC server or workstation the switch on the back of the modem will allow this cable to be used like a cross over cable Figure 4 1 Figure 4 1 RJ 45 10Base T Straight through Cable 2 RJ 11 DSL Line cable A cable with RJ 11 connectors at each end RJ 11 connectors have four contacts and are smaller than the RJ 45 connectors which have eight contacts The diameter of the RJ 11 cable is smaller than the RJ 45 cable This cable is used to connect the modem to the telephone jack Figure 4 2 Note RJ 11 cables generally have four contacts and six pinout positions The pinout assignments for the RJ 11 and RJ 45 connectors are provided in Appendix A 4 TUT SYSTEMS 4 0 INSTALLATION XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 4 2 RJ 11 DSL Line Cable 2 Select a convenient location near the Ethernet device to which the modem will be connected The modem should be kept away from
36. XL 12000S The modem also supports rfc 1213 MIB Ui rfc 1493 dotld bridge MIB The SNMP screen serves two purposes The upper portion allows you to indicate which SNMP Network Management System NMS stations can manage your XL 12000S The Community Name NMS network address and Privileges provide authentication for incoming requests to the modem for information and to configure the modem 8 0 ADVANCED MODEM FEATURES TUT SYSTEMS 41 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The lower part of the screen designates which SNMP NMS stations will receive traps Navigate to this screen by selecting from the Main Menu Figure 8 1 SNMP Management Screen Tut Systems 1 128085 Modem SNMP Management Modem 11280885 Communities Community Name NMS Network Address Privileges i 8 8 8 6 6 6 6 6 6 6 6 6 8 8 8 Trap Recipients Community Name public letwork Address Netwo 6 6 6 8 8 8 8 8 8 8 8 8 8 8 8 t 8 8 8 8 8 Press ENTER to accept neu input values Press ctrl X to return to previous screen Uptime 88 87 38 Table 8 1 Specific field information for the SNMP Management screen FIELD DESCRIPTION Community Name Every agent must be configured to recognize one or more community names up to 20 characters The default settings for communities are public and private The default setting for trap recipients is public NMS Network Address
37. YSTEMS APPENDIX B REFERENCE SCREEN SHOTS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Appendix C Measure Line Length Measuring Phone Wire 1 Use a cable scanner or an ohmmeter to measure the lengths of phone wire that will connect the modems When using an ohmmeter short circuit one end of the phone wire and measure the resistance between the two wires at the other end Figure C 1 Using an ohmmeter to measure the length of phone wire Ohmmeter Short Pair Together Punchdown Punchdown Block Block Multiply the resistance by 20 to find the length of the wire in feet For example 600 ohms would indicate a cable length of about 12 000 feet 600 x 20 12 000 This formula works for 24 gauge phone wire APPENDIX C MEASURE LINE LENGTH TUT SYSTEMS 65 XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Appendix D Subnet Mask Table Below is a subnet mask table which provides the following information 1 Subnet mask expressed as a dotted decimal 2 The number of total subnets along with the number of total hosts per subnet 3 The network number the IP address range and the corresponding broadcast address This netmask table only shows possible subnets of a Class C address For more information about TCP IP and IP routing we recommend Internetworking with TCP IP by Douglas Comer Prentice Hall 1995 Table D 1 Subnet Mask Tables Subnet
38. assword If the modem has no password tab to the New Password field New password Type in the new password A password may have up to 32 alphanumeric characters New password characters are case sensitive and special characters are allowed Retype new password Retype the password to confirm the change Note If you forgot your password call Tut Systems Customer Support 40 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 8 0 Advanced Modem Features The XL 12000S provides several advanced features 5 Management e DHCP Relay Configuration Software Upgrade Capability 8 1 SNMP Management The SNMP Management screen enables you to set up access to your XL 12000S modem via Simple Network Management Protocol SNMP If you are not familiar with SNMP please consult your Network Administrator or consult SNMP reference material We rec ommend these books SNMP A Guide to Network Management by Dr Sidnie Feit McGraw Hill and SNMP SNMPv2 and CMIP The Practical Guide to Network Management Standards by William Stallings Addison Wesley You must first enable SNMP from the Modem Management screen see Section 7 2 3 4 before proceeding to set up SNMP configura tion parameters on the SNMP screen The XL 12000S contains an 5 agent on the modem Tut Systems provides a proprietary SNMP Management Information Base MIB on a diskette for use with the
39. ast packets from the bridged LAN on the DSL line Figure 7 4 Routing Example One Using a Router and Bridge Combination Building 1 Building 2 Ethernet Hub wow e 192 168 3 3 192 168 2 2 192 168 3 2 LAN 192 168 3 1 ZEND DSL L TUT SYSTEMS DSL L TUT SYSTEMS Modem 1 Modem 2 20 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The configuration used for the modems in Routing Example One Using a Router and Bridge Combination For Modem 1 Router The LAN IP address field in the Modem Configuration screen will be set to 192 168 2 2 The LAN Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The DSL IP address field in the Modem Configuration screen will be set to 192 168 3 1 The DSL Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The Master Slave field in the Modem Configuration screen will be set to Master The Routing Bridging field in the Modem Configuration screen will be set to ip_routing_only For Modem 2 Bridge The LAN IP address field in the Modem Management screen will be set to 192 168 3 2 The Subnet Mask field in the Modem Management screen will be set to 255 255 255 0 The Default Gateway field will be set to 192 168 3 1 The Master Slave mode in the Modem Configuration screen is set to
40. cast IP Address is 0 0 0 0 To remove an IP address from the DSL or LAN Interface list simply change it to 0 0 0 0 Upgrade Software Occasionally Tut Systems will provide upgrades to the XL 12000S software Check the Software Download Center of Tut Systems web site www tutsys com for release information Information will be provided on how to obtain the DOS utility program This section describes how to upgrade the software in the XL 12000S modem From the main menu select U for the Upgrade Software screen The Upgrade Software screen on the XL 12000S displays version information for up to two images If one or the other image is not valid or has never been loaded the field will be blank The display also indicates which image is currently running and which image will be run when the modem boots Two input fields allow you to change which image to boot from at the next reboot of the modem and to enable or disable receiving a new image onto the modem 44 SYSTEMS 8 0 ADVANCED MODEM FEATURES XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE To install a new version 1 Ensure that image transfers are enabled on the Upgrade Software screen The image currently not running will be the image replaced by the upgraded software Run the DOS program tutxlutil from the diskette provided by Tut Systems on a PC connected to the LAN to which the modems are connected refer to page 46 Detailed S
41. d lt Ctrl E gt Takes you to the end of the current field lt Ctrl W gt Clears the active input field lt Ctrl L gt Refreshes the screen lt Tab gt Moves the cursor to the beginning of the next field lt Esc gt lt Tab gt Moves the cursor to the beginning of the previous field lt Ctrl X gt Returns to Main Menu without saving changes Enter Accepts all changes made on the screen The operator will remain on the screen unless a field marked with an has been changed In this case the modem will reboot Arrow Keys Moves the cursor left within the field or if at the end of Left arrow or lt Ctrl B gt the field moves cursor to the end of the previous field Right arrow or lt Ctrl F gt Moves the cursor right within the field or if at the end of the field moves the cursor to the beginning of the next field Up arrow or lt gt Moves to the closest available position on the line above Down arrow or lt Ctrl N gt Moves to the closest available position on the line below 7 0 CONFIGURE THE MODEM TUT SYSTEMS 27 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 7 2 3 Procedures for Initial Configuration A serial console port session allows you to assign an IP address mask and default gateway to each new modem if required Once installed and configured you can open a Telnet session from a PC attached to a network that is connected to one of the XL 120
42. d request an RMA number return merchandise authorization Write the RMA number on outside of shipping box Units without proper return authorization will be returned to sender Return all equipment to Tut Systems Inc 2495 Estand Way Pleasant Hill CA 94523 925 682 6510 e 925 682 2170 fax 11 0 TECHNICAL ASSISTANCE AND CUSTOMER SUPPORT TUT SYSTEMS 57 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Appendix A Pinout Assignments Table A 1 RJ 45 10Base T Ethernet Connector on Rear of Modem Pin Mnemonic Function 1 TX 10Base T differential transmit signal 2 10Base T differential transmit signal 3 10Base T differential receive signal 4 NC Unused 5 NC Unused 6 RX 10Base T differential receive signal 7 NC Unused 8 NC Unused Note Assumes the switch on the rear of the unit is in the Normal position Table 2 RJ 11 DSL Line Connector on Rear of Modem 6 pin connector 4 pin connector Pin Mnemonic Function Pin Mnemonic Function 1 NC Unused 1 NC Unused 2 NC Unused 2 TIP DSL 3 TIP DSL 3 RING DSL 4 RING DSL 4 NC Unused 5 NC Unused 6 NC Unused 58 TUT SYSTEMS APPENDIX A PINOUT ASSIGNMENTS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Appendix B Reference Screen Shots Figures 7 1 and 7 7 Serial Session Version ID Screen Pages 13 and 30 Tut System
43. ds allow data entry Display only fields are not underlined highlighted bolded or shaded To clear the active input field press lt Ctrl W gt Pressing lt Enter gt accepts all data entry changes and the operator remains on the screen The message Wait is displayed while the configuration is being updated Once updated the Wait message 26 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S Ech MANAGED HIGH SPEED NETWORK MODEM USER GUIDE is replaced with Set Succeeded or Set Failed If invalid data is present in an input field the system issues an error message and does not accept any data changes until the error is corrected If changes have been made to fields that are marked with an the modem will reboot when lt Enter gt is pressed XL 12000S Keyboard Commands lt Ctrl gt followed by a letter such as lt Ctrl X gt means you that press and hold the Control key while pressing the letter key Table 7 1 Keyboard Commands KEY DESCRIPTION lt Ctrl D gt Backspace amp Delete Deletes the character that the cursor is on forward delete Deletes the character before the cursor Character Overstrike Typing a character replaces the character that was there No Insert Mode If you delete a character it moves the remaining characters to the left there is no way of moving them to the right lt Ctrl A gt Takes you to the beginning of the current fiel
44. e product acts of God or improp er site preparation or maintenance Note No other warranty is expressed or implied by statute or otherwise regarding the product including their fitness for any purpose their quality their merchantability non infringement or oth erwise Exclusive Remedies The remedies provided herein are the buyer s sole and exclusive remedies Tut Systems shall not be liable for any direct indirect special incidental or consequential damages whether based upon contract tort or any other legal theory Warranties apply only to original purchaser or end user and cannot be assigned or transferred to subsequent parties Tut Systems Standard Terms and Conditions of Sale contain the full text of the product limited warranty Assistance For assistance contact your nearest Tut Systems Sales and Service office FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a computing device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful inter ference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipmen
45. e unable to access the system for a period of 60 seconds Figure 7 8 Login Display Screen Tut Systems XL 12666S Modem Login Display Modem TUT_XL12666S Copyright c 1998 Tut Systems Inc User Login Graft Password Press ctrl X to exit 7 0 CONFIGURE THE MODEM TUT SYSTEMS 31 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 7 2 3 3 Main Menu Display From the main menu press M to continue with modem management Figure 7 9 Main Menu Screen e Systems XL 12888S Modem Main Menu Modem TUT_XL12666S Modem Configuration Modem status Modem IP packet statistics Modem management SNMP management DHCP relay agent configuration Password change Upgrade software Reboot 5 H D P R Enter a letter to select a display or ctrl X to exit Uptime 90 84 12 7 2 3 4 Modem Management This procedure describes the configuration that is required to initial ize your XL 12000S The purpose is to set the modem s IP address default gateway and subnet mask Prior to completing this proce dure you will only be able to access your modem using a serial con sole connection After you complete this procedure you can access your system using Telnet or SNMP in addition to the console port Access the Modem Management screen by pressing from the Main Menu 32 SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 7 10
46. ecksums In Adr Errs The number of incoming IP packets discarded because the IP addresses in the header s destination field was not a valid address This count includes invalid addresses e g 0 0 0 0 and addresses of unsupported Classes e g Class E In Unknowns The number of incoming locally addressed IP packets the modem received successfully but discarded e g for an unknown or unsupported protocol In Discards The number of incoming IP packets for which the modem encountered no problems to prevent continued processing but discarded e g for lack of buffer space 50 TUT SYSTEMS 9 0 MODEM STATISTICS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE FIELD DESCRIPTION In Delivers The total number of incoming IP packets successfully delivered to IP user protocols including ICMP Forwards The number of incoming IP packets for which the modem was not the final IP destination and as a result the modem tried to find a route to forward them to that final destination Out Requests The total number of IP packets that the local user protocols including ICMP supplied to the IP in requests for transmission Out Discards The number of outgoing IP packets for which no problems were encountered to prevent their transmission to their destination but that were discarded e g for lack of buffer space Out No Routes The number of IP packets that were discarded because the modem co
47. following parameters e 9 600 baud e No parity e 8 data bits e stop bit e None Press Under the File Properties Settings Set Function Arrow and Ctrl keys to act as Terminal Keys Emulation Auto detect Backscroll buffer lines 500 Press Set hardware flow control to none You can set the display window to full screen size to avoid cutting off a section of the display Do a File Save As with an appropriate file name to save this configuration if you intend to use this PC and serial connection in the future to configure other modems Connect the user provided straight through serial cable to local ly connect your PC to the modem see section 4 0 Installation for more information Go to the Call Menu and select Connect You will see Figure 7 7 To verify that you have correctly configured your serial port press the Enter key and the XL 12000S Login Display screen should appear Figure 7 8 If your terminal remains blank press lt Ctrl X gt and press Enter again If it remains blank make sure you have entered the correct settings in Step 7 above Verify that you are using the correct cable and have a good connection If you are still unable to view the Login Display screen refer to the section 10 0 Troubleshooting 7 0 CONFIGURE THE MODEM TUT SYSTEMS 29 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 7 7 Serial Session Version ID Screen Tut Systems XL 12
48. guration with no remote management or password protection The Detailed Procedures section section 7 2 provides detailed steps covering all modes of modem operation Before beginning either option make sure the power and boot up sequence was successful This section assumes you have directly connected with a user pro vided straight through serial cable a PC to the XL 12000S console port via the serial port on the PC and are running either Windows NT 3 5 or greater Windows 95 or Windows 98 7 1 Quick Start The Quick Start option which only requires configuring the modem which will be used as the master unit takes advantage of the default configuration programmed into the XL 12000S The default settings provide the following functionality e Bridge Mode The XL 120008 will function as a bridge con necting two independent segments This mode allows the modem to pass both IP and non IP packets transparently making the segments a single network Examples of non IP packets include Novell s IPX and Apple s AppleTalk e Master Slave The default setting is Slave mode The only configuration change needed will be to change the Master Slave mode to Master on one modem Initial configuration must be done from the serial console port Therefore it is necessary to configure the PC to be used to perform the initial configuration steps 1 Configuring the Windows terminal emulation program HyperTerminal on the designated P
49. hould come up Verify the desired image is running by checking the Upgrade Software screen If after power cycling the Status LED remains red contact Customer Support 3 The DSL Link LED never starts blinking The modem does not detect another modem on the other end of the DSL line The DSL line is not plugged in or the DSL line is not properly connected to the remote end Verify the cable is properly connected at both ends 52 TUT SYSTEMS 10 0 TROUBLESHOOTING XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Both modems are configured as Masters or Slaves Verify by checking both modems configurations in the Modem Configuration screen Make sure that one of the modems is a Master and the other is a Slave Check all patch cables to be sure the pinout is correct and connections are well seated 4 The DSL Link LED blinks for a long time Blinking for a long time can indicate failure to communicate with the other modem within the acceptable noise parameters or that the distance between modems exceeds 12 000 feet Verify the length of the DSL line and ensure it meets the length limits described in Appendix If it meets the limits then have the line tested for defects Blinking a few times 2 or 3 indicates that both modems are in Master mode Verify by checking both modem configurations in the Modem Configuration screen Make sure that one of the modems is a Master and the other is
50. ion for the Modem Configuration Screen 37 Specific Field Information for the Password Change Screen 40 Specific Field Information for the SNMP Management Screen 42 Specific Field Information for the DHCP Relay Agent Screen 44 Specific Field Information for the Upgrade Software Screen 46 Specific Field Information for the Modem Status Screen 49 Specific Field Information for the Modem IP Packet 50 Statistics Screen RJ 45 10Base T Ethernet Connector on Rear of Modem 58 RJ 11 DSL Line Connector on Rear of Modem 58 Subnet Mask Tables 66 SYSTEMS v E XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE vi TUT SYSTEMS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 1 0 XL 12000S Product Overview The XL 12000S modem is a high speed SDSL Symmetrical Digital Subscriber Line point to point managed modem created to extend Local Area Networks LANs up to 12 000 feet using ordinary tele phone wires The modem uses Digital Subscriber Line DSL trans mission technology to deliver data at 2 Mbps The XL 120008 is designed for easy installation Front panel LEDs provide status and operational information The modem is ideally suited for connecting LANs in a campus environment where LANs may be spread out over two miles The XL 120008 units function as a pair one as Master and the other as Slave Once the modem is installed and configured the user may continue to use the serial Console port open a Telnet session or
51. of the contents of this manual may be reproduced or transmitted in any form or by any person without written permission from the publisher Printed in the United States of America Tut Systems Manual P N 220 03141 10 111298 il SYSTEMS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Table of Contents 1 0 XL 12000S Product Overview 1 2 0 Technical Specifications 2 3 0 What s in the Box 3 4 0 Installation 4 5 0 Panel Indicators and Connectors 7 5 1 Front Panel Indicators 7 5 2 Rear Panel Indicators and Connectors 9 6 0 Power and Boot Up Sequence 10 7 0 Configure the Modem 11 7 1 Quick Start 11 7 2 Detailed Procedures 14 7 2 1 Choosing the Appropriate Bridging Routing Option 14 7 2 2 User Interface Keyboard Commands 26 7 2 3 Procedures for Initial Configuration 28 7 2 3 1 HyperTerminal 28 7 2 3 2 Login Display 30 72 33 Main Menu Display 32 7 2 3 4 Modem Management 32 7 2 3 5 Telnet Setup 35 7 2 3 6 Modem Configuration 35 7 2 3 7 Password 39 8 0 Advanced Modem Features 41 8 1 SNMP Management 41 8 2 Modem DHCP Relay Agent 43 8 3 Upgrade Software 44 9 0 Modem Statistics 48 9 1 Modem Status 48 9 2 Modem IP Packet Statistics 50 10 0 Troubleshooting 52 11 0 Technical Assistance and Customer Support 57 Appendix A Pinout Assignments 58 Appendix B Reference Screen Shots 59 Appendix C Measuring Line Length 65 Appendix D Subnet Mask Table 66 TUT SYSTEMS iii Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER
52. ot know how to get to the modem Specifying a default gateway for the modem via the serial console port should fix this To specify a default gateway for the modem select from the Main Menu This will bring up the Modem Management screen Locate the field for the default gateway If there is no value or an incorrect value in this field the gateway doesn t know how to reach the PC Consult with your network administrator for the correct value Third if a ping is successful the problem more than likely lies within the PC The default gateway entry in the PC may be wrong In Windows 98 and earlier versions if more than one default gateway is specified only the first entry is used Make sure only one correct default gateway entry is present on the PC Finally if the IP address es have recently changed on the modem the IP ARP cache maybe inaccurate Flush the IP ARP caches on routers and PCs trying to reach the modem 7 Cannot ping the modem If you cannot ping the modem then the PC does not know how to get to the modem Specifying a default gateway for the modem should fix this To specify a default gateway for the modem via the serial console port select from the Main Menu This will bring up the Modem Management screen Locate the field for the default gateway If there is no value or an incorrect value in this field the gateway doesn t know how to reach the PC Consult with your network administrator for the a
53. ppropriate value 54 TUT SYSTEMS 10 0 TROUBLESHOOTING XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 8 SNMP cannot locate the modem If your NMS is unable to find the XL 12000S modem during auto discovery try the following steps a Try to ping the modem interface to determine if there is a network connection to the modem If ping is still not work ing double check your network configuration also see 9 below b Verify that the NMS get community name matches one of the modem s configured community names If the NMS and modem community names do not match change either one to match with the other c Verify that the NMS IP address matches the modem s con figured source IP address for get community name used by the NMS If the modem source IP address for the get community name is different than the NMS you may want to either a change the modem source IP address for that community to be the NMS IP address or b if there are multiple NMS s which want to communicate with the modem using the same community name then configure the modem with multiple entries with the same community name but with separate source IP addresses d Manually enter a node for the modem in your NMS node map Some NMS products auto discovery mechanisms do not always find all nodes After manually entering the node try to request a system object from the modem 9 Changes were made to the modems IP Address es and
54. reen and therefore may already have an entry 3 Tab to the Routing Bridging field Enter numeric keys 1 4 based on the network planning previously done see section 7 2 1 4 Tab to the LAN IP Address field Confirm that the entry is the value you entered previously in section 7 2 3 4 Necessary for remote management or if Bridge Routing options 2 or 3 are selected 5 Tab to the DSL IP address field If option 1 or 4 was entered in the Routing Bridging field no entry is required If option 2 or 3 is entered enter the DSL IP address previously derived from your network planning session 6 Tab to the Subnet Mask field for the LAN IP address Confirm the entry is the one entered previously in the Modem Management screen in section 7 2 3 4 36 TUT SYSTEMS 7 0 CONFIGURE THE MODEM 10 11 XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Tab to the Subnet Mask field for the DSL IP address If option 1 or 4 was entered in the Routing Bridging field no entry is required If option 2 or 3 is entered enter the DSL subnet mask previously derived from your network planning Tab to the various Static Routing Table fields and fill in the appropriate values previously derived from your network planning Press lt Enter gt to accept values If an field was changed the modem will reboot If it does log back in to the modem If no field was changed press lt Ctrl X gt to return to the Main Menu Table
55. require you to enter new LAN IP addresses Note If all administration and configuration of the modems is to be done via the serial Console as opposed to Telnet and SNMP sessions no IP mask or default gateway addresses need to be assigned to the modems For Modem 1 The LAN IP address field in the Modem Management screen will be set to 192 168 3 3 The Subnet Mask field in the Modem Management screen will be set to 255 255 255 0 The Default Gateway field will be set to a valid default gateway The Master Slave mode in the Modem Configuration screen is set to Master The Routing Bridging field in the Modem Configuration screen will be set to bridging For Modem 2 The LAN IP address field in the Modem Management screen will be set to 192 168 3 2 The Subnet Mask field in the Modem Management screen will be set to 255 255 255 0 The Default Gateway field will be set to a valid default gateway The Master Slave mode in the Modem Configuration screen is set to Slave The Routing Bridging field in the Modem Configuration screen will be set to bridging In order to Telnet or use SNMP to these modems use the LAN inter faces So for example the PC located in the Administration Building will be able to Telnet to Modem 2 s LAN interface Likewise the Database Server will be able to Telnet to Modem 1 16 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEE
56. ress needs to be entered on the modem connected to the PC Figure 8 2 DHCP Relay Agent Screen Tut Systems XL 12888S Modem DHCP Relay Agent Modem TUT_XL12666S Enable DHCP Relay Agent Y N SDSL Interface Server IP Address 6 6 6 6 LAN Interface Server IP Address 6 6 6 6 Press ENTER to accept new input values Press ctrl X to return to previous screen Uptime 88 08 16 8 0 ADVANCED MODEM FEATURES TUT SYSTEMS 43 lt 8 3 XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 1 From the Main Menu select Note Only one DHCP server address is supported for the DSL interface and one for the LAN interface To broadcast to more than one DHCP server leave the default 0 0 0 0 in place Table 8 2 Specific field information for the DHCP Relay Agent screen FIELD DESCRIPTION Enable DHCP Relay Agent Enables Y or disables this feature This feature has Y N no meaning for a modem in bridged mode SDSL Interface IP address of the server The IP Address located off the DSL port entered here specifies the server to and or from which the modem will forward packets Note The Broadcast IP Address is 0 0 0 0 To remove an IP address from the DSL or LAN Interface list simply change it to 0 0 0 0 LAN Interface IP address of the server located off the LAN port The IP Address entered here specifies the server to and or from which the modem will forward packets Note The Broad
57. s XL 12888S Modem Version 61 64 66 B6 built on Nov 11 1998 11 64 49 Figure 7 8 Login Display Screen Page 31 Tut Systems XL 12888S Modem Login Display Modem TUT XL12888S Copyright c 1998 Tut Systems Inc User Login Graft Password Press ctrl X to exit APPENDIX B REFERENCE SCREEN SHOTS TUT SYSTEMS 59 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 7 9 Main Menu Screen Page 32 Systems XL 12666S Modem Main Menu Modem TUT 1120805 Modem Configuration Modem status Modem IP packet statistics Modem management SNMP management DHCP relay agent configuration Password change Upgrade software Reboot 5 K H H D P R letter to select a display or ctrl X to exit Figure 7 10 Modem Management Screen Page 33 Tut Systems XL 12666S Modem Modem Management Modem TUT_XL12666S Time 66 66 28 S W Rev 61 62 66 B6 H M Rev 16 Date 61 61 76 MAC address 008 0 23 69 83 1 Serial 413576493826926 CLEI Code Modem Name TUT_XL12666S Console inactivity timeout 16 minutes Network Configuration LAN IP address 8 8 8 8 Enable STP V Subnet mask Enable SNHP V Default gateway Changing starred field will cause reboot Press ENTER to accept neu input values Press ctrl X to return to previous screen Uptime 88 86 31 60 TUT SYSTEMS APPENDIX REFERENCE SCREEN SHOTS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 7 11 Modem
58. static routing table fields in the Modem 1 Configuration would be Destination Mask Gateway Hops 192 168 4 0 255 255 255 0 192 168 3 2 1 For Modem 2 The LAN IP address field in the Modem Configuration screen will be set to 192 168 4 1 The LAN Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The DSL IP address field in the Modem Configuration screen will be set to 192 168 3 2 The DSL Subnet Mask field in the Modem Configuration screen will be set to 255 255 255 0 The Master Slave field in the Modem Configuration screen will be set to Slave The Routing Bridging field in the Modem Configuration screen will be set to bridge_non_ip The static routing table fields in the Modem 2 Configuration would be Destination Mask Gateway Hops 192 168 2 0 255 255 255 0 192 168 3 1 1 4 Block Packets This selection disables routing and bridging and blocks all user traffic This option allows communication with the modem for diagnostic testing or configuration via Telnet or SNMP but does not pass any traffic Use this feature for diagnosing network problems Note No user pinging will work for testing purposes The examples above were provided as a simple guide The XL 12000S can be used in many other combinations Other helpful hints when using the XL 12000S as a router include 7 0 CONFIGURE THE MODEM TUT SYSTEMS 25 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER
59. t does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 The equipment and the receiver should be connected to outlets on separate circuits 4 Consult the dealer or an experienced radio television technician for help TUT SYSTEMS i Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The information contained in this publication is the latest available However Tut Systems reserves the right to change specifications of hardware and software without prior notice Purchasers of Tut Systems products should make their own evaluation to determine the suitability of each product for their specific application Tut Systems obligations regarding the use or application of its products shall be limited to those commitments to the purchaser set forth in its Standard Terms and Conditions of Sale for a deliv ered product Published by Tut Systems Inc 2495 Estand Way Pleasant Hill CA 94523 3911 925 682 6510 fax 925 682 4125 WWW tutsys com Copyright O 1998 by Tut Systems Inc rights reserved No part
60. t screen FIELD DESCRIPTION Date Time If the Date field is not changed e g stays 01 01 70 the modem will keep track of the uptime If the date is set to the appropriate date time is expressed by a 24 hour clock Time Date values are not preserved over reboots S W Rev Current software version running on the modem HAN Rev Current hardware version for the modem MAC Address The Media Access Control data link layer address is the physical address associated with the modem s LAN interface Modem Name You can assign a name to this modem Up to 14 characters are allowed including underlines Caution Do not use spaces or these characters V lt gt After you assign a name the modem name will appear on every screen in the Modem field in the upper right hand corner Console Inactivity Time out You can enter a value for time out The modem automatically logs an operator off the network if inactivity exceeds this operator defined time out setting The default is 10 minutes Entering a zero 0 disables this feature which means the session will keep running until an operator terminates it Enable STP Enable or disable Spanning Tree Protocol for bridging purposes The default is Y meaning yes it is enabled If N or No is selected both Master and Slave should be disabled Enable SNMP Enables or disables SNMP control SNMP requires that you assign an IP address to one of the modem
61. teps for Running Tutxlutil When a new image has been successfully received the display will change to indicate its version along with the notation untried which indicates that the modem has not yet tried to boot this image Change Choose Image to Boot to the new untried image and press lt Enter gt to accept the new settings Select from the Main Menu and reboot the modem When the modem restarts the Upgrade Software screen will show that the new image is running and the untried notation will be gone Use the Upgrade Software screen once more to verify that the new image is running If the modem does not restart after a minute power cycle the modem by unplugging the unit and plugging it in again It will now boot the old image and the new unsuccessful image will be marked failed to boot Depending on the failure the modem may reboot itself automatically using the old image To return to the Main Menu without changing any settings press lt Ctrl X gt 8 0 ADVANCED MODEM FEATURES TUT SYSTEMS 45 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Figure 8 3 Upgrade Software Screen Tut Systems XL 12666S Modem Upgrade Software Modem TUT_XL12666S Running Boot gt Image 1 61 62 66 B5 Image 2 61 62 06 B5 Choose image to boot 1 2 H Enable transfer to image 2 Press ENTER to accept new input values Press ctrl X to return to previous screen Uptime 88 09 22
62. the DSL link LED does not blink see the Troubleshooting section 6 When link LEDs are solid green after several minutes the pair of modems are operational in bridging mode Detailed Procedures If the Quick Start configuration is not sufficient for your use this section provides details on how to configure the XL 12000S to meet your needs First decide whether to use each of the XL 12000S units in the pair as a bridge or a router There are four bridging routing options In many cases networking needs can be met with basic bridg ing This is option one Some of the more complex network configu rations require options two through four Other parts of this section describe how to configure and manage the modem After configuring your XL 12000S modems you will want to secure it with a password Password protection is described later in section 7 2 3 7 Choosing the Appropriate Bridging Routing Option There are four routing and bridging options Basic Bridging e IP Routing Only Bridge Non IP e Block Packets Illustrated over the next few pages are two bridging configurations two routing configurations one bridging non IP configuration and an explanation of the Block Packets option Note IP addresses are used only as examples in the illustrations 14 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The network design and table entries should be planned prior
63. to fill ing out the static routing tables on the Modem Configuration screen Routing table entries are also required for the gateway router and for the other routers reachable through the XL 12000S 1 Basic Bridging In the bridge mode the XL 12000S modem functions as a bridge connecting two parts of the same network This selection allows the modem to pass both IP and non IP packets Examples of non IP include Novell s IPX and Apple s AppleTalk Bridging Example One Basic Bridging This example shows how the XL 12000S connects two LANs in sep arate buildings Two types of data traffic will be sent between LANs e Broadcast packets which are packets sent to all LAN devices e Direct packets which are sent to one or several LAN devices Direct packets will only cross the DSL link if the recipient is on a different LAN segment from the sender Spanning Tree Protocol STP may be on or off in this example Figure 7 2 Bridging Example One Basic Bridging Administration Building 192 168 3 3 eg LAN lt TUT SYSTEMS Modem 1 192 168 3 5 Campus Data Center Database Server LAN qu lt TUT SYSTEMS p Modem 2 192 168 3 1 192 168 3 2 7 0 CONFIGURE THE MODEM TUT SYSTEMS 15 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE The configuration for the modems used in Bridging Example One Basic Bridging LAN IP addresses are shown in Figure 7 2 although this option does not
64. uld find no route to transmit them to their destination Press Ctrl X to return to the Main Menu 9 0 MODEM STATISTICS SYSTEMS 51 Ei XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 10 0 Troubleshooting This section is designed to assist in troubleshooting the XL 12000S It also describes how to reach Technical Support at Tut Systems Tut Systems takes pride in its products and would be more than happy to help with problems associated with the XL 12000S Please take a moment and review the following answers to commonly asked questions before calling Technical Support 1 The blue Power LED remains off Verify that the wall transformer is plugged into an electrical outlet and that the connection to the modem is secure Confirm the modem is plugged into a live electrical outlet Make sure no light switch controls the plug and has been inad vertently turned off It is not a recommended configuration to have the modem plugged into an electrical outlet that is con trolled by a light switch 2 The Status LED continues to stay red This indicates one of two possible problems If the modem was just upgraded this indicates a problem with the new software If the modem is new this indicates a factory defect in the hard ware In both cases try power cycling the modem by unplugging the modem and plugging it back in If the problem was due to the new software the old image will now run and the modem s
65. upport Maintenance and Repair Tut Systems offers a comprehensive range of customer support services including technical assistance installation and maintenance agreements For further information and pricing on Tut s service products contact your sales representative 7 X 24 coverage with advance replacement on site or remote technical support are all available through the Premier Maintenance Contract program Extended Warranty options are also available See your sales representative for details Further product information is available at www tutsys com Technical Support Application notes and answers to the most common functionality installation and configuration questions can be found on our web site Www tutsys com in the Service amp Support section If you are unable to resolve any question or believe you have defective equip ment contact Tut Systems Monday Friday 5 00am to 8 00pm Pacific Time at 800 998 4888 If you do not have access to 800 service please call 925 682 6510 press 0 and ask for Technical Support Equipment Return and Repair If you are unable to correct a problem or are instructed by Technical Support to return the unit for further testing or repair you will be provided with directions on how to return equipment Do not return products to Tut Systems without first obtaining a return authorization number Steps prior to shipping equipment Contact the Technical Support department an
66. uration screen will be set to bridging For Modem 2 The LAN IP address field in the Modem Management screen will be set to 192 168 1 7 The Subnet Mask field in the Modem Management screen will be set to 255 255 255 0 The Default Gateway field in the Modem Management screen will be set to a valid default gateway The Enable STP field in the Modem Management screen is set to Y Default mode The Master Slave field in the Modem Configuration screen will be set to Master The Routing Bridging field in the Modem Configuration screen will be set to bridging 18 TUT SYSTEMS 7 0 CONFIGURE THE MODEM XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE For Modem 3 The LAN IP address field in the Modem Management screen will be set to 192 168 1 1 The Subnet Mask field in the Modem Management screen will be set to 255 255 255 0 The Default Gateway field in the Modem Management screen will be set to a valid default gateway The Enable STP field in the Modem Management screen is set to Y Default mode The Master Slave field in the Modem Configuration screen will be set to Slave The Routing Bridging field in the Modem Configuration screen will be set to bridging For Modem 4 The LAN IP address field in the Modem Management screen will be set to 192 168 1 4 The Subnet Mask field in the Modem Management screen will be set to 255
67. use SNMP to configure further changes such as bridging or routing 1 0 XL 12000S PRODUCT OVERVIEW TUT SYSTEMS 1 lt 2 0 XL 12000S MANAGED HIGH SPEED NETWORK MODEM USER GUIDE Technical Specifications Data Rate Line Length Ethernet Interface Console Interface Operating Voltage Power Consumption Operating Temperature Storage Temperature Relative Humidity Compliance Software 2 TUT SYSTEMS 2 048 Mbps Up to 12 000 ft on 24 AWG wire Up to 9 000 ft on 26 AWG wire Compliant with IEEE 802 3 10Base T RS 232 120 240 VAC 50 60 Hz wall transformer 5 Watts 5 to 55 C 40 to 70 C 596 to 9096 non condensing UL CSA CE FCC Part 15 Class A e 5 agent supports 1213 rfc 1493 and Tut Enterprise MIB Telnet e Spanning Tree Protocol STP Bridging e Static Routing e DHCP Relay Agent 2 0 TECHNICAL SPECIFICATIONS XL 12000S aS MANAGED HIGH SPEED NETWORK MODEM USER GUIDE 3 0 What s in the Box Confirm that there is one each of the following items Description e XL 12000S Modem e XL 12000S User Manual e 45 10Base T Straight through Cable e DSL Line Cable e Wall Transformer w Lightning Protection e XL 120008 Enterprise SNMP MIB Diskette You will also need a PC with a serial port and a serial cable to connect to the modem s point of connection which is an RS 232 Console port DB 9 female 3 0 WHAT S IN THE BOX TUT SYSTEM

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