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Turbo Chef Technologies 2TM User's Manual
Contents
1. General Safety Information v Use this appliance only for its intended uses as described in this manual v Only qualified service personnel should service this appliance Contact the nearest authorized service facility for examination repair or adjustment v Always ensure the oven is disconnected from the power supply before servicing repairing or adjusting any components or parts x DO NOT place the cord near heated surfaces x DO NOT store or use flammable vapors or liquids e g gasoline in the vicinity of this appliance x DO NOT allow children to use this appliance x DO NOT place corrosive chemicals or vapors in this appliance It is not designed for industrial or laboratory use x DO NOT operate this appliance if it Has a damaged cord or plug Is not working properly Has been damaged or dropped x DO NOT cover or block any openings on this appliance x DO NOT store this appliance outdoors x DO NOT use this appliance near water x DO NOT immerse this appliance or any of its components e g cord plug etc in water x DO NOT let the cord hang over the edge of a table or counter Reducing Fire Risk If materials inside the oven ignite or if smoke is observed 1 Keep the oven door closed 2 Turn off the oven 3 Disconnect the power cord or shut off power at the fuse circuit breaker panel v Carefully attend the oven if paper plastic or other combustible materials are placed inside to facilitate cooking
2. x DO NOT leave items in the cook cavity when the oven is not in use x DO NOT cook items wrapped in cling wrap or plastic film x DO NOT overcook food IMPORTANT SAFETY INSTRUCTIONS Preventing Oven Damage v Clean the oven daily page 8 Failure to do so will adversely affect cooking performance and shorten the life of the oven v Once per month or more frequently depending on use perform the deep cleaning procedure pages 9 10 Failure to do so will adversely affect cooking performance and shorten the life of the oven v Clean the oven only with TurboChef Oven Cleaner v Operate the oven only when food is in the cook chamber x DO NOT clean with a water jet x DO NOT slam or mishandle the oven door x DO NOT frequently open and close the door to check the food x DO NOT allow cleaning solution or water to remain in the cook chamber after cleaning or at any other time v When servicing this appliance do not tear insulation to get to components Rather find the edge of the insulation and remove the tape that holds it in place Grounding Instructions WARNING Improper grounding increases the risk of electric shock This appliance must be grounded It is equipped with a cord that has a grounding wire and plug which in the event of an electrical short circuit reduce the risk of electric shock by providing an escape wire for the electric current The wire must be plugged into an outlet that is properly installed and grounde
3. s Owner s Manual provided with the Equipment and as updated by TurboChef 6 You have not used any non approved devices accessories consumables or parts in conjunction with the Equipment and 7 Repairs modifications or alterations have not been attempted other than by TurboChef an Authorized Distributor or its authorized service agent Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused by Your fail ure to provide a suitable installation and operating environment including power and HVAC or facili ties as prescribed by the Manual misuse or abuse or by accident neglect power failure or power surges over or under voltage howsoever arising At its sole option TurboChef may replace defective Equipment or components with new recovered or rebuilt Equipment of equal or greater capability and such Equipment or components will be warranted by the Authorized Distributor for the balance of the Warranty Period Replaced defective Equipment or components will become the property of TurboChef Warranty Claims Any warranty claim must be made directly in writing either to the Authorized Distributor from whom You purchased the Equipment or to TurboChef at the following address TurboChef Technologies Inc 4240 International Parkway Suite 105 Carrollton Texas 75007 Phone 1 214 379 6000 Fax 1 214 379 6073 The claim must include the serial number of the Equipment and be received by Turb
4. Inc Attention Warranty Parts 2801 Trade Center Drive Suite 110 Carrollton Texas 75007 For service or information WITHIN NORTH AMERICA CALL Customer Service at 1 800 90TURBO OUTSIDE NORTH AMERICA CALL 1 214 379 6000 or Your Authorized Distributor TTURBOCHEF TM Part Number HHB 8326 Revision C July 2011 2009 2011 TurboChef Technologies Inc Global Operations 4240 International Pkwy Suite 105 Carrollton Texas 75007 usa 1 214 379 6000 PHONE 1 214 379 6073 FAx Customer Service 800 90TURBO www turbochef com
5. latch out until the filter and bracket lie flat Figure 3 O Remove the filter from the bracket and gently rinse it Q DO NOT scrub the filter or use a water jet when cleaning O If required replace the filter HH B 8287 if it has large holes or is becoming detached from the frame Step 4 Clean the Oven Door and Cook Chamber O Using a damp towel remove food particles O For stubborn stains spray Oven Cleaner and allow it to penetrate for 5 minutes O Scrub with a nylon scrub pad O Wipe the oven door and cook chamber with a clean damp towel O Using a clean dry towel thoroughly dry the cook chamber Step 5 Reinstall the Grease Filter and Oven Rack Step 6 Apply Oven Guard O Follow the instructions on the bottle Step 7 Wipe the Oven Exterior with a Clean Damp Towel DO NOT spray chemicals into any openings such as the louvers on the side panels or the cooling fans on the back of the oven Doing so may damage the oven OVEN OFF READY TO CLEAN OVEN MAINTENANCE Deep Cleaning TurboChef recommends deep cleaning once per month or more frequently depend ing on oven use Step 1 Prepare the Oven O Ensure the oven is turned off press the ON OFF key DO NOT attempt to clean the oven until the display reads Ready to Clean IN WARNING Possible injury can occur if the oven is not allowed to cool properly before cleaning Step 2 Remove the Oven Rack O Wash rinse sanitize and dry the oven
6. rack Step 3 Clean the Oven Door O Using a damp towel remove food particles O For stubborn stains spray Oven Cleaner and allow it to penetrate for five minutes O Scrub with a nylon scrub pad O Wipe the oven door with a clean damp towel Step 4 Remove the Bottom Jetplate O Remove the left and right support rails by gently pulling the rail out then toward the middle of the oven Figure 4a and then out again O Remove the bottom jetplate by gripping the thumb screw and lifting up and out Figure 4b O Wash rinse sanitize and dry the bottom jetplate and both support rails Step 5 Remove the Grease Filter and Bracket Lift and pull the filter latch out until the filter and bracket lie flat Figure 5a O Lift the right side of the filter bracket until you are able to remove it Figure 5b O Remove the filter from the bracket and gently rinse it Q DO NOT scrub the filter or use a water jet when cleaning O Wash rinse sanitize and dry the filter bracket O Insert the filter back into the bracket If required replace the filter HHB 8287 if it has large holes or is becoming detached from the frame Continued on page 10 9 10 OVEN MAINTENANCE Step 6 Clean the Cook Chamber DO NOT spray Oven Cleaner directly on the back oven wall Doing so may damage the oven O Spray Oven Cleaner to break up stubborn stains and allow it to penetrate for five minutes O Scrub with a nylon scrub pad O
7. states the Authorized Distributors and TurboChef s sole and exclusive obligation and liability and your sole and exclusive remedy under this limited warranty Third Party Rights The UK Contract Rights of Third Parties Act 1999 is excluded from applying to this limited warranty and nothing herein confers or purports to confer on any third party any benefit or any right to enforce any term of this limited warranty Severability If any item or provision contained in this limited warranty or any part of them an offending provision is declared to be or becomes unenforceable invalid or illegal for any reason whatsoever in any jurisdiction the other terms and provisions of this limited warranty shall remain in full force and effect in that jurisdiction as if it had been executed without the offending provision appearing in it and the entire limited warranty shall remain in full force and effect in all other jurisdictions Governing Law Entire Agreement This limited warranty shall be governed by and construed according to English law The application of the United Nations Convention on International Sale of Goods to this limited warranty is expressly excluded This limited warranty may not be altered amended or modified by the Authorized Distributor or its service agent and no representation alteration amend ment or modification by TurboChef shall be valid unless in a signed form from TurboChef Warranty Parts Return TurboChef Technologies
8. this example the WRITE CARD function is turned off To access the OPTIONS menu press and hold either key for 5 seconds FIGURE 14 Enabling Disabling the Write Card Function Enabling Disabling the Time Screen Refer to Figure 15 Enabling the Time screen allows the operator to adjust the total cook time before cooking To enable disable the TIME screen press the Time Screen soft key from the opTIONS menu OVEN OPTIONS EDIT MENU ON TIME SCREEN ON ERASE MENU DONE SCREEN ON WRITE CARD OFF DEMONSTRATE OFF OPERATING THE OVEN 15 Enabling Disabling Done Screen Refer to Figure 16 Enabling the Done screen allows the operator to Save an adjusted cook time Cook an item longer By default the pone screen is enabled To enable disable the pone screen press the Done Screen soft key from the opTIONs menu Demonstration Mode Demonstrate must always remain off otherwise the oven will not cook properly To access the OPTIONS In this example the menu press and hold either TIME screen function key for 5 seconds is turned on FIGURE 15 Enabling Disabling the Time Screen OVEN OPTIONS EDIT MENU ON TIME SCREEN ON ERASE MENU DONE SCREEN ON WRITE CARD OFF DEMONSTRATE OFF To access the OPTIONS In this example menu press and hold the DONE screen is either key for 5 seconds turned on FIGURE 16 Enabling Disabling the Done Screen OPERATING THE OVEN Pro
9. Clean the cook chamber thoroughly with a clean damp towel Step 7 Dry the Cook Chamber O Using a clean dry towel thoroughly dry the cook chamber DO NOT operate the oven with water cleaner or debris in the bottom of the cook chamber Step 8 Reinstall all Clean Parts O Reinstall in the following order 1 Bottom jetplate 2 Lower support rails 3 Grease filter and bracket 4 Oven rack Step 9 Apply Oven Guard O Follow the instructions on the bottle Step 10 Clean the Cooling Fan Housing O Using a dry soft bristle brush clean the rear cooling fan housing Step 11 Wipe the Oven Exterior with a Clean Damp Towel Q DO NOT spray chemicals into any openings such as the louvers on the side panels or the cooling fan openings on the back of the oven Doing so may damage the oven OPERATING THE OVEN 11 Operating the Oven by TurboChef 6 2 1 23 7 FIGURE 8 High h Batch 2 Keypad This section contains information on User Controls User controls Lo Refer to Figure 8 Cooking instructions Additional cooking options 1 Display Programming recipes n n n Using the Options menu 2 Soft keys 6 Press to select an option that is adjacent on the display 3 Directional keys Press to navigate and to adjust incremental settings where applicable 4 Enter key Press to save edited information 5 Back Stop key Press to immediately stop cooking or return to a prev
10. Equipment Your contact details the date and loca tion of installation and the results of the Authorized Distributor s inspection This information will be entered by the Authorized Distributor into the TurboChef global warranty system and will be used by TurboChef the Authorized Distributor and its authorized service agents for the provision of the war ranty service WARRANTY SERVICE During the Warranty Period any materially defective Equipment will be repaired or replaced free of charge at TurboChef s option provided that 1 You notify the Authorized Distributor from whom You purchased the Equipment and or TurboChef as soon as reasonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below 26 INTERNATIONAL LIMITED WARRANTY 2 You provide the Authorized Distributor from whom You purchased the Equipment and or TurboChef with all data and information reasonably requested by TurboChef the Authorized Distributor or its authorized service agents in connection with Your warranty claim 3 You make the Equipment available to TurboChef the Authorized Distributor or its authorized service agents 4 The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the TurboChef global war ranty system 5 The Equipment has been operated and maintained by You in accordance with TurboChef
11. FIGURE 4 Built in Installation Partition 21 4 544 mm Above Counter Top Counter Top Table 1 Must be included by contractor Partition 21 4 544 mm a Above Counter Top M Grill High h Batch 2 Oven Deep Fryer E BL I8 HH gp 6 p 12 FIGURE 5 Installation Near Open Heat Source 5 SPECIFICATIONS AND INSTALLATION Setup Once the oven is properly positioned on the counter 1 Remove packing material from the cook cavity 2 Install the oven rack by placing it over the support pins 3 Plug the oven into a wall mounted electrical receptacle See Electrical Specifications page 2 4 The oven has been preprogrammed with factory settings and is ready to operate out of the box Ventilation Requirements The TurboChef High h Batch 2 oven has been approved by Underwriter s Laboratory for ventless operation UL 710B KNLZ listing for all food items except for foods classified as fatty raw proteins Such foods include bone in skin on chicken raw hamburger meat raw bacon raw sausage steaks etc If cooking these types of foods consult local HVAC codes and authorities to ensure compliance with ventilation requirements NOTE In no event shall the manufacturer assume any liability for damages or inju
12. Owner s Manual FOR THE TURBOCHEF HIGH H BATCH 2 RAPID COOK OVEN 2009 2011 TurboChef Technologies Inc MODEL SERIAL NUMBER INSTALLED BY INSTALLATION CHECKED BY SERVICE CENTER NAME NUMBER For service or information WITHIN NORTH AMERICA CALL Customer Service at 1 800 90TURBO OUTSIDE NORTH AMERICA CALL 1 214 379 6000 or Your Authorized Distributor The information contained in this manual is important for the proper installation use maintenance and repair of this oven Follow these procedures and instructions to ensure satisfactory baking results and years of trouble free service Errors descriptive typographic or pictorial are subject to correction Specifications are subject to change without notice Please carefully read this manual and retain it for future reference Table of Contents Important Safety Instructions General Safety Information Reducing Fire Risk Preventing Oven Damage Grounding Instructions Power Cord Replacement Specifications and Installation Theory of Operation Certifications Dimensions Construction Electrical Specifications Installation Packaging Damaged Shipment Claims Lifting and Placing the Oven Double Stacking Ovens Built in Installation Installation Near Open Heat Source Setup Ventilation Requirements Optional Installation Items Oven Restraint Kit Oven Cart Removing Jetplates Oven Maintenance Daily Cleaning Deep C
13. RICA LIMITED WARRANTY North America Limited Warranty TurboChef High h Batch Oven North America The TurboChef High h Batch 2 Oven limited warranty outlined below is activated upon shipment of your oven Should you require additional assistance after reviewing the limited warranty outlined below please call TurboChef Customer Service at 800 90TURBO or 1 214 379 6000 LIMITED WARRANTY TurboChef Technologies Inc TurboChef warrants to you the purchaser that under normal use the TurboChef High h Batch 2 Oven you have purchased the Equipment will be free from defects in mate rial and workmanship during the Warranty Period subject to the terms and conditions set forth herein The Warranty Period is twelve 12 months from the date the Equipment is shipped from TurboChef s factory or distribution center This limited warranty is conditioned upon you promptly notifying TurboChef of any claims as provided in the paragraph entitled Warranty Claims below and providing TurboChef with all data and information requested by TurboChef or its service agents in connection with such claims as well as all necessary access to your premises and the Equipment This limited warranty is made only to the initial purchaser of the Equipment from TurboChef or its authorized dealer it is not assignable to subsequent purchasers unless TurboChef consents to such assignment in writing DISCLAIMER OF WARRANTIES Except as provided in the li
14. TE CARD function is enabled for instructions see page 14 Insert the smart card into the smart card reader Orient the card as shown in Figure 21 Press the bottom left soft key Press the top left soft key to Save Menu to Card Figure 23 Press ENTER to confirm or BACK STOP to cancel Checking the Recipe Counter Refer to Figure 24 To view how many times each recipe food item has been cooked 1 2 4 Ensure the oven is cooling down or off Press and hold the middle left or middle right soft key for 3 seconds The screen will display food items in the first food group To view other food groups use the up and pown keys Press the BACK STOP to exit NOTE To erase counters press ENTER when viewing the totals OPERATING THE OVEN 19 LOADING FROM CARD Step 3 Step 4 FIGURE 22 Loading from Smart Card SAVING TO CARD Step 4 Step 5 FIGURE 23 Saving to Smart Card 1ST GROUP 1ST ITEM 24 2ND ITEM 18 3RD ITEM 55 4TH ITEM 37 5TH ITEM 5 6TH ITEM 6 ZERO COUNTERS PRESS ENTER Step 1 At any point the operator can zero out the counters for a given group FIGURE 24 Checking the Recipe Counter 20 TROUBLESHOOTING TIPS Troubleshooting Tips To help ensure troubleshooting accuracy and to minimize the time your oven is down please follow the steps below regarding o Recording the serial number o Recording error mess
15. Y 23 Modifications and Repair Equipment that has been modified or altered by persons other than TurboChef or its service agents or Equipment that has had non approved devices or connection items attached thereto is excluded from coverage under this limited warranty Repair of the Equipment by any one other than TurboChef or its authorized service agents will void all warranties on the Equipment Accessories Accessories and parts collectively Accessories that are consumed in the normal course of Equipment operation or maintenance are excluded from this limited warranty Failure of or damage to Equipment or components from the use of non approved cleaning chemicals devices or processes is also excluded from this limited warranty Outstanding Invoices If the full invoiced amount for Equipment purchased has not been paid within forty five 45 days from the invoice date then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment is received in full and any accrued interest or other charges have been satisfied at which time warranty coverage will be reinstated but the Warranty Period will not be extended WARRANTY SERVICE EXCLUSIVE REMEDY TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective Defective components covered by this limited warranty will be repaired or replaced at TurboChef s option without charge to you and s
16. ages o Checking the fault log Common issues and solutions Recording the Serial Number 1 Ensure the oven is cooling down or off 2 Press and hold the rIGHT key for 1 second 3 Press the DOWN key to view the next menu screen 4 Press the S N soft key bottom right 5 Write down the serial number and have it ready when speaking with Customer Support 6 Press the BAcK sroP key to exit Recording Error Messages If the screen displays a message when a problem occurs write down the message and have it ready to reference when speaking with Customer Service Checking the Fault Log Before calling Customer Support write down any faults the oven has logged To check the fault log 1 Ensure the oven is cooling down or off 2 Press and hold the rIGHT key for 1 second 3 Press the FAULTS soft key middle left 4 Write down the number of times each fault F1 F8 has occurred 5 Press the BACK sTOP key to exit Common Issues and Solutions IN CAUTION When troubleshooting issues with the oven follow all safety instructions page i The table on page 21 lists some common issues and possible solutions If additional help is required contact Customer Service at 1 800 90 TURBO 1 214 379 6000 or your Authorized Distributor TROUBLESHOOTING TIPS ISSUE POSSIBLE SOLUTION S Oven is not receiving power Oven is not warming up properly or F8 Fault Code is flashing on the displ
17. ay Ensure the oven is plugged in Verify the wall circuit breaker is on Reset the breaker and then power up the oven Follow the deep cleaning procedures pages 9 10 to remove debris that may be preventing air circulation o Reset the high limit thermostat press the red button on the back of the oven Ensure the door is closed Oven is not cooking properly o Follow the deep cleaning procedures pages 9 10 to remove debris that may be preventing air circulation Ensure the correct food group and or food item is selected for the product o Ensure the product is cooked from the correct starting state e g fresh frozen etc Fault Code F2 Cook Temperature Low Ensure the door is closed Reset the high limit thermostat press the red button on the back of the oven o Repeat warm up and allow the oven to idle for five 5 minutes o Reduce the amount of frozen product being cooked at a given time Fault Code F6 EC Temp Ensure the temperature around the oven is less than 120 F 49 C o Ensure nearby appliances or fixtures are not obstructing airflow into the back cooling fans o Ensure the cooling fans on the back of the oven are not clogged with debris For additional assistance or if the oven is experiencing a problem not listed above call Customer Service at 1 800 90 TURBO 1 214 379 6000 or your Authorized Distributor 21 22 NORTH AME
18. d the jetplate To remove the top jetplate 0 stulte 1 Ensure the oven is off If the display reads cooling 1 Ensure the oven is off If the display reads cooling Sow lini S ine iei DOW modes down wait until the cooling down message BOSS RWA duc care AND sais asy bernie ioucedino 2 Remove both upper support rails 3 Remove the top jetplate Bottom Support Rail Left Top Jetplate Bottom Jetplate Top Support Rail x2 Bottom Support Rail Right FIGURE 7 Removing Jetplate 7 OVEN MAINTENANCE Oven Maintenance The daily and deep cleaning procedures below will help the oven maintain top performance Use only TurboChef Oven Cleaner any other cleaner can damage and void the warranty on critical parts To order TurboChef Oven Cleaner Oven Guard or a new filter call 1 800 90TURBO 1 214 379 6000 or your Authorized Distributor Supplies and Equipment TurboChef Oven Cleaner P N 103180 Oven Guard oor P N 103181 nylon scrub pad cleaning towel soft bristle cleaning brush READY TO CLEAN Step 1 Prepare the Oven O Ensure the oven is turned off press the ON OFF key DO NOT attempt to clean the oven until the display reads Ready to Clean AN WARNING Injury can occur if the oven is not allowed to cool properly before cleaning Step 2 Remove the Oven Rack O Wash rinse sanitize and dry the oven rack Step 3 Clean the Grease Filter Lift and pull the filter
19. d Consult a qualified electrician or serviceman for more information on grounding instructions or to determine if the appliance is properly grounded x DO NOT use an extension cord If the power supply cord is too short ask a qualified electrician or serviceman to install an outlet near the appliance Power Cord Replacement To avoid potential hazards only the manufacturer an authorized service agent or a similarly qualified person should replace a damaged power cord SPECIFICATIONS AND INSTALLATION Specifications and Installation Theory of Operation The TurboChef High h Batch 2 oven circulates impinged air at speeds of up to 60 mph to create high heat transfer rates and reduce cook time The technology includes utilizing a variable speed blower oscillating rack and catalytic converter resulting in minimal energy input high food quality and UL certified ventless operation Certifications UL cUL NSF TUV CE i CC v UL 710B KNLZ listed for ventless operation ANEINSE 4 H259 in 658 mm 8 118888 8888 38 8 in 986 mm Dimensions Single Units Height with legs without legs Width Depth with handle Weight 21 4 17 4 25 9 29 2 31 7 157 b 544 mm 442 mm 658 mm 742 mm 805 mm 71 kg Double Units Requires a Stacking Kit Height top with legs top without legs Width Depth with handle Weight Cook Cavity H
20. eight Width Depth Volume Wall Clearance Top Sides 17 4 in 442 mm 4 31 7 in 805 mm in 742 mm 21 4 in 544 mm jam FIGURE 1 High h Batch 2 Dimensions 42 8 38 8 29 9 29 2 31 7 314 Ib 8 18 75 16 75 1 45 cu ft 39 1087 mm 986 mm 658 mm 742 mm 805 mm 142 kg 203 mm 476 mm 425 mm 41 1 liters 51 mm 51 mm SPECIFICATIONS AND INSTALLATION Construction Exterior D Stainless steel front top back and powder coated sides mm matte black legs 102 4 o Ergonomic cool to touch powder coated door handle Interior stainless steel interior 304 o Water tight construction n Removable bottom jetplate for cleaning o Custom jetplates for specific cooking results available Electrical Specifications United States u HHB P N HHB 8603 1 Phase 1 Voltage 208 240 VAC Frequency 50 60 Hz Current 24 amps Max Circuit 30 amps Max Input 5000 watts Cord 10 gauge 3 wire 6 foot SOOW Plug NEMA 6 30P Canada HHBC P N HHB 8603 1C Phase 1 Voltage 208 240 VAC Frequency 50 60 Hz Current 24 amps Max Circuit 50 amps Max Input 5000 watts Cord 10 gauge 3 wire 6 foot SOOW Plug NEMA 6 50P Smart Voltage Sensor Technology automatically senses the supply voltage and prompts the opera tor to configure the ove
21. ft soft key will allow the operator to modify the 8 Pepperoni food item within the Frozen Pizza food group FIGURE 19 Modifying Recipes Step 7 lt FROZEN PIZZA gt 8 PEPPERONI COOKTIME 00 00 RACK ON 1 2 100 0 100 100 WARMING UP Step 9 Step 8c Step 8c Step 8a Step 8b Step 86 Step 8e Step 8f Step 11 Step 10 Step 8g FIGURE 20 Modifying Recipes Steps 8 11 OPERATING THE OVEN Ordering a Smart Card To order a smart card call 1 800 90TURBO 1 214 379 6000 or your Authorized Distributor Loading a Menu from a Smart Card AN CAUTION Loading a menu from a smart card will overwrite all existing recipes programmed into the oven To load a menu from a smart card 1 2 Ensure the oven is cooling down or off Insert the smart card into the smart card reader Orient the card as shown in Figure 21 Press the bottom left soft key Press the middle left soft key to Load Menu from Card Figure 22 Press ENTER to confirm or BACK STOP to cancel After approximately 5 seconds the oven will display a confirmation message and return to the cooling down or off screen FIGURE 21 Inserting Smart Card into Reader Saving a Menu to a Smart Card A CAUTION Saving a menu to a smart card will overwrite all existing settings on the smart card To save a menu to a smart card 1 2 Ensure the oven is cooling down or off Verify the wRI
22. ging and literature accessories from inside the oven cavity before cooking Damaged Shipment Claims Upon delivery remove the oven from its packaging and immediately note any damage To file a claim contact the shipping company within 24 hours of receiving the shipment TurboChef is not respon sible if a product is damaged during shipment Lifting and Placing the Oven IN CAUTION The oven weighs approximately 157 lb 71 kg Two or more persons are required to lift it A CAUTION To prevent damage to the oven or injury DO NOT lift the oven from the front and rear or by the handle A CAUTION Ensure the oven is properly placed on the table or countertop at all times TurboChef will not recognize a fallen oven as a warrantable claim and is not liable for any injuries that may result SPECIFICATIONS AND INSTALLATION When lifting and placing the oven 1 If placing the oven on a cart ensure the wheels are locked For more details see pages 6 7 2 Position one or more persons on the left and right sides of the oven 3 Lift from the bottom of the oven 4 Place the oven on a surface at least 30 762 mm deep and capable of supporting 162 lb 73 5 kg 5 If placing the oven on a cart ensure the oven is secured to the cart a Attach one oven cart bracket to each oven leg Kit HHB 8206 includes four brackets b See the below illustration for bracket installation Bolt Flat Washer Bracket Flat Wa
23. gramming Recipes Programming options include Adjusting the temperature set point Modifying recipes Loading a menu from a smart card Saving a menu to a smart card Checking the recipe counter Adjusting the Cook Cavity Temperature Refer to Figure 17 1 2 3 4 Ensure the oven is cooling down or off Verify the EDIT menu is enabled for instructions see page 14 Press and hold the up key for 1 second Adjust the cook cavity temperature in 25 F 15 C increments using the up and pown keys Press ENTER to confirm the change and proceed to editing individual recipes or press the BACK STOP key to cancel Modifying Recipes Refer to Figures 18 20 To modify a food item 1 2 3 4 Ensure the oven is cooling down or off Verify the EDIT menu is enabled for instructions see page 14 Press and hold the up key for 1 second Adjust the cook cavity temperature in 25 F 15 C increments using the up and pown keys Press ENTER to confirm the change and proceed to editing individual recipes SET TEMP 475 F PRESS ENTER 6 10 Fi Step 3 amp 4 Select the food group that contains the item to be modified Figure 18 Select the food item to be modified Figure 19 From the RECIPE EDIT screen Figure 20 a Press the LEFT or RIGHT key to move from one field to another The field selected to be modified will be bracketed b Press the t
24. ious screen 6 On Off key Press to turn the oven on and off 7 Numeric Keypad Use to these keys to modify cook settings when in Edit mode 12 OPERATING THE OVEN Cooking 1 Press the key to turn the oven on 2 The oven will start warming up Once the oven is warm it will beep and display Ready to Cook 3 Carefully place food in the cook cavity WARNING The inside of the oven is hot 4 Select a food group Figure 9 5 Select a food item Figure 10 The oven will begin cooking NOTE To immediately stop cooking press the BACK STOP key 6 When cooking is complete the oven will beep and display Please Remove Food from Oven Z WARNING The inside of the oven is hot 7 Remove the food The oven will return to the food group selection screen FROZEN PIZZA FRESH PIZZA APPETIZERS BAKING SANDWICH ROAST Select a food group In this example pressing the top left soft key would access all food items in the Frozen Pizza group Additional Cooking Options Time Screen Refer to Figure 11 If the TIME screen is enabled the operator may adjust the cook time in 5 second increments before cooking To enable disable the Time screen see page 15 Done Screen Refer to Figure 12 If the DONE screen is enabled the operator is given two choices after cooking 1 Save Time save an adjusted cook time only if the TIME screen is also enabled 2 Cook More the
25. leaning Continued on next page ii ii 1 NDDDDD WW BR WO WW WN NFR co CO Operating the Oven User Controls Cooking Additional Cooking Options Time Screen Done Screen Options Menu Enabling Disabling the Edit Menu Erasing Oven Settings Enabling Disabling the Write Card Function Enabling Disabling the Time Screen Enabling Disabling the Done Screen Demonstration Mode Programming Recipes Adjusting the Cook Cavity Temperature Modifying Recipes Ordering a Smart Card Loading a Menu from a Smart Card Saving a Menu to a Smart Card Checking the Recipe Counter Troubleshooting Tips Recording the Serial Number Recording Error Messages Checking the Fault Log Common Issues and Solutions Table of Common Issues and Solutions North America Limited Warranty International Limited Warranty 11 11 12 12 12 12 14 14 14 14 15 15 15 16 16 16 18 18 18 18 20 20 20 20 20 21 22 25 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS ZA WARNING When operating this oven strictly adhere to all safety precautions below on page ii and throughout this manual to reduce the risk of burns electric shock fire injury oven damage or property damage Improper installation adjustment alteration service or maintenance of this equipment can cause property damage injury or death Thoroughly read the installation operating and maintenance instructions before installing or servicing this equipment
26. legs 62 8 1595 mm top unit with legs 66 8 1697 mm Width 27 8 706 mm Depth 26 625 676 mm with single stacked ovens 31 7 805 mm Assembly instructions are included with the cart If additional help is needed call 1 800 90TURBO or your Authorized Distributor SPECIFICATIONS AND INSTALLATION NOTE If using 18 mm 457 mm cart subtract I 39 2 996 ms 6 152 mm from all measurements SC188388 88888 11 2 45 4 1153 mm 62 8 66 8 U H 1595 mm 1697 mm 49 4 C j 534 5 1255 mm f 1356 mm 24 610 mm 32 32 0 813 mm 813 mm E 7 A 4 A 27 8 706 mm 0 0 E E FIGURE 6 24 610 mm Oven Cart with Oven s Removing Jetplates 2 Remove the oven rack The top and bottom jetplates ensure hot air is ze Remove boty suppor ea E Sop A 4 Remove the lower jetplate distributed evenly to maximize food quality For product specific results jetplates with different hole A CAUTION Removing the top jetplate is only patterns can be installed recommended when replacing the jetplate AN CAUTION Removing the bottom jetplate is only recommended when cleaning or replacing Removing the top jetplate for cleaning is generally not require
27. mited warranty above the Equipment is provided as is TurboChef disclaims all other warranties express statutory or implied including without limitation the implied warranties of title non infringement merchantability and fitness for a particular purpose TurboChef does not warrant that the Equipment will meet your specifications or needs You acknowledge that you are solely responsible for the selection of the Equipment and determining the suitability of the Equipment for your needs WARRANTY EXCLUSIONS Improper Installation Operation or Maintenance Equipment that is not installed operated and maintained in accordance with TurboChef s High h Batch 2 Oven owner s manual as may be updat ed by TurboChef from time to time the Manual a copy of which is provided to you with the Equipment or otherwise will be provided to you upon request is excluded from this limited warranty This limited warranty does not apply to damage or failure which results in TurboChef s or its service agent s sole opinion from failure to provide a suitable installation and operating environment including power and HVAC and facilities as prescribed by the Manual misuse abuse accident neglect power failure power surges over or under voltage or to damage or failure from flood fire lightning or other natural or man made disasters or other Acts of God or to Equipment that has missing or altered serial numbers NORTH AMERICA LIMITED WARRANT
28. n to the correct setting 208 or 240 However it does not compensate for lack of or over voltage situations Latin America HHBLA P N HHB 8603 1K 2073 Phase 1 Voltage 230 VAC Frequency 50 60 Hz Current 24 amps Max Circuit 30 amps Max Input 5000 watts Cord 10 gauge 3 wire 6 foot SOOW Plug NEMA 6 30P Europe Asia Pacific HHBEW P N HHB 8603 1W Phase 3 Voltage 400 VAC Frequency 50 60 Hz Current 10 amps Max Circuit 16 amps Max Input 5000 watts Cord HO7RN F 5 wire Plug IEC 309 5 pin 16 amp HHBED P N HHB 8603 1D Phase 2 230 VAC Frequency 50 60 Hz Current 18 amps Max Circuit 20 amps Max Input 5000 watts Cord HO7RN F 4 wire Plug IEC 309 4 pin 32 amp United Kingdom Ireland HHBUK P N HHB 8603 1K Phase 1 Voltage 230 VAC Frequency 50 60 Hz Current 24 amps Max Circuit 30 amps Max Input 5000 watts Cord HO7RN F 3 wire Plug IEC 309 3 pin 32 amp NOTE The owner is responsible for supplying voltage that meets the above specifications For more information consult a qualified electrician Installation Install or locate this appliance only in accordance with the instructions provided in this manual Packaging All ovens are packaged in a double wall corrugated box with integrated skids TurboChef recommends retaining the packaging in good condition in case the oven is shipped from its original place of delivery IN NOTE be sure to remove all packa
29. o the Equipment on your premises or a claim not covered by this limited warranty will be charged to you CHARGES FOR NON WARRANTY SERVICE In the event that repairs replacement or service are provided by TurboChef s service agents for work not covered by this limited warranty prior to commencing such work or service the service agent will obtain your permission to proceed and will invoice you directly for such work or service You will pay the service agent directly according to the service agent s normal scale of charges and business terms 24 NORTH AMERICA LIMITED WARRANTY DISCLAIMER OF DAMAGES TurboChef disclaims all incidental special and consequential damages including but not limited to loss of use lost revenue or profits or substitute use suffered by you or any third party whether arising in contract tort including negligence or otherwise resulting from any breach by TurboChef or its service agents of this limited warranty or resulting from the manufacture use or defects of or in the Equipment even if TurboChef was apprised of the possibility of such damages CUSTOMER INDEMNITY You agree to indemnify defend and hold TurboChef harmless from all third party claims demands judgments fees and costs directly or indirectly arising out of or related to your use of the Equipment You further agree to indemnify and hold TurboChef harmless from any incidental consequential or special damages suffered by you including l
30. oChef on or before the last day of the Warranty Period Upon receipt of Your claim TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You to verify Your claim and if necessary to arrange for an on site repair visit during normal working hours Consumables and Parts Used with The Equipment Neither TurboChef nor the Authorized Distributor assumes any liability for consumables and parts that are used in the normal course of Equipment operation or for failure of or damage to Equipment or components from the use of non approved cleaning chemicals devices or processes INTERNATIONAL LIMITED WARRANTY Charges for Service Not Covered by Limited Warranty In the event that You request and receive repairs replacement or service not covered by this limited warranty You will be invoiced and must pay the Authorized Distributor or authorized service agent directly according to its normal scale of charges and business terms Product Liability Neither TurboChef nor the Authorized Distributor assumes any liability for any inci dental special or consequential damages including but not limited to loss of use lost revenue or profits or substitute use suffered by You or any third party whether arising in contract tort including negli gence or otherwise resulting from any breach by TurboChef or the Authorized Distributor of the lim ited warranty provided herein Exclusive Remedy This limited warranty
31. op left and top right soft keys to move from one character to another c Change the food group and item names using the number keys or the up and Down keys NOTE Pressing the up and pown keys will clear the field of its current content To prevent this press the top left or top right soft key first d Set the cook time by pressing the up and DOWN keys 5 second increments e Turn rack oscillation on or off by pressing the UP or DOWN key f Enter cook time percentage per event total must equal 10096 using the number keys g Enter 96 air per event using the number keys rounds to nearest 5 with minimum setting of 10 To test settings before saving press the bottom left soft key The oven will begin a cook cycle with the new settings To save settings press ENTER Settings Saved will be displayed Press the BACK sTOP key to exit the menu doing so before saving settings will discard changes Step 5 FIGURE 17 Adjusting the Cook Cavity Temperature OPERATING THE OVEN 17 EDIT GROUP FROZEN PIZZA FRESH PIZZA APPETIZERS BAKING SANDWICH Step 6 NOTE Press the pown key In this example pressing the top left soft key would to view more food groups access all food items in the Frozen Pizza group FIGURE 18 Modifying Recipes Step 6 FROZEN PIZZA 8 PEPPERONI 8 SUPREME 12 PEPPERONI 12 SUPREME 16 PEPPERONI 16 SUPREME Step 7 In this example pressing the top le
32. or enclosed installation is defined as installing an oven in any structure that surrounds the oven by five sides top rear base side panels If installation must be built in the operator must ensure the following see Figure 4 At least 300 cfm 8 5 cmm of supplement flow within the cabinet D At least 2 51 mm clearance to every surface The operator will be responsible for compensating any extra time required to service the oven due to removing the product for serviceability SPECIFICATIONS AND INSTALLATION Installation Near Open Heat Source When placing a TurboChef oven near an open heat source strictly adhere to the following Figure 5 Verify the oven has a minimum 2 51 mm clearance on top and each side If the oven is being placed near a grill or stove there must be a divider between the oven and the open heat source with a minimum of 6 152 mm between the oven and the divider If the oven is being placed near a fryer there must be a divider between the oven and fryer with a minimum of 12 305 mm between the oven and the divider The height of the divider must be greater than or equal to the height of the oven 21 4 or 544 mm 2 0 51mm 2 0 51mm Unobstructed is Fan aN 300 CFM 8 5 CMM Discharge to Ambient eos 4 0 102 mm OA Unobstructed _ Airflow 2 0 51mm 2 0 51mm Notes
33. ost revenue or profits loss of use or substitute use during periods of Equipment failure or loss of use TERRITORY This limited warranty is valid in the United States of America Canada and Puerto Rico GOVERNING LAW ENTIRE WARRANTY This limited warranty shall be governed and construed in accordance with the laws of the State of Texas USA except with respect to its provisions regarding conflicts of laws The limited warranty described herein is the complete and only warranty for Equipment and supersedes all prior oral or written agree ments and understandings that may have existed between us relating to Equipment warranties The terms of this limited warranty may not be altered amended or modified except by a signed writing from TurboChef Any purported alteration amendment or modification by a service agent or anyone else will not be enforceable against TurboChef Warranty Parts Return TurboChef Technologies Inc Attention Warranty Parts 2801 Trade Center Drive Suite 110 Carrollton Texas 75007 INTERNATIONAL LIMITED WARRANTY 25 International Limited Warranty TurboChef High h Batch 2 Oven International This limited warranty shall apply to the sales of all TurboChef High h Batch 2 ovens the Equipment manufactured by TurboChef Technologies Inc TurboChef and sold to purchasers outside of the United States Canada Puerto Rico Central and South America by an Authorized Distributor of TurboChef Interna
34. oven will cook the food item using the cook settings of the final recipe event see pages 16 17 for more information about recipe events By default the extra cook time is the greater of 10 seconds or 2596 of the last cook cycle The operator may adjust the cook time before starting a cook more cycle Figure 12 To enable disable the DONE screen see page 15 NOTE Press the Down key to view more food groups FIGURE 9 Selecting a Food Group FROZEN PIZZA 8 PEPPERONI 8 SUPREME 12 PEPPERONI 12 SUPREME 16 PEPPERONI 16 SUPREME Press the soft key corresponding to the desired food item In this example pressing the top left soft key would start a cook cycle for 8 Pepperoni FIGURE 10 Selecting a Food Item OPERATING THE OVEN 13 ENTER COOK TIME 00 Press the Start soft key bottom right Use the up and pown keys to adjust the cook to start cooking time in 5 second increments FIGURE 11 Time Screen DONE SAVE TIME 600 MORE Press the Save Time soft Press the Cook After selecting Cook More adjust the extra key to save a cook time that More soft key to cook time in 5 second increments using the uP was adjusted from the Time cook an item longer and pown keys Screen Figure 11 FIGURE 12 Done Screen 14 OPERATING THE OVEN Options Menu Use the OPTIONS menu to Enable disable the EDIT menu Erase all oven settings Enable disable
35. ries resulting from installations which are not in compliance with the instructions and codes previously listed Optional Installation Items Oven Restraint Kit P N TC3 0242 KIT The oven restraint kit is an optional device that prevents the oven from moving forward during use and cleaning It will not prevent the oven from fall ing off a countertop if the oven is pulled off or the legs are allowed to slide off the edge Call 1 800 90TURBO or your Authorized Distributor for more information Oven Cart Construction o Available heights 18 457 mm or 24 610 mm 304 stainless steel 14 gauge 304 stainless steel top 16 gauge 304 solid stainless steel shelf 0 0 o0 Four 6 152 mm high polyurethane tired casters front two with safety locking brakes bolt on to stainless steel leg Standard Features D Reinforcement Welded gusset plates between legs and top to ensure rigidity eliminate stand racking D Frame Fully welded 1 5 x 1 5 38 mm x 38 mm square stainless steel tube Easy to assemble 18 457 mm Oven Cart Dimensions Height 18 457 mm with single oven 39 4 1001 mm with stacked ovens top unit without legs 56 8 1443 mm top unit with legs 60 8 1544 mm Width 27 8 706 mm Depth 26 625 676 mm with single stacked ovens 31 7 805 mm 24 610 mm Oven Cart Dimensions Height 24 610 mm with single oven 45 4 1153 mm with stacked ovens top unit without
36. sher Split Lock Washer FIGURE 2 Securing HHB2 Leg to Oven Cart SPECIFICATIONS AND INSTALLATION Double Stacking Ovens IN CAUTION Do not attempt to transport stacked ovens on a cart Kit HHB 3229 includes both stacking brackets illustrated in Figure 3 1 Ensure the surface that will hold the stacked ovens can support the weight 314 Ib or 142 kg 2 Allow each oven time to cool and then unplug 3 If stacking ovens on an oven cart make sure the bottom oven is bolted to the cart and the wheels are locked see previous instructions for lifting and placing the oven 4 Attach the stacking bracket to the back of the bottom oven using the existing oven screws as shown in Figure 3 FIGURE 3 Stacked HHB 2 Ovens Two Configurations 5 Remove the screws from the top oven as shown in Figure 3 6 If desired remove the legs from the top oven NOTE Ovens can be stacked either with legs attached or removed from the top oven 7 Place the top oven on the bottom oven following the instructions for lifting and placing the oven on page 3 8 Align the holes on the stacking bracket with the holes on the top oven and reinstall the screws AN CAUTION Do not stack ovens more than two high Built In Installation TurboChef ovens are designed to be installed on a countertop or table They are not intended for built in or enclosed installation Built in
37. the wRrrE carb function Enable disable the TIME screen Enable disable the DONE screen ty O0 0 O Enable disable DEMONSTRATION mode To access the OPTIONS menu 1 Ensure the oven is cooling down or off 2 Press and hold either the top left or top right soft key for 5 seconds 3 To exit press the BACK sTOP key OVEN OPTIONS EDIT MENU ON TIME SCREEN ON ERASE MENU DONE SCREEN ON WRITE CARD OFF DEMONSTRATE OFF In this example the EDIT menu is turned on Enabling Disabling the Edit Menu Refer to Figure 13 Enabling the EDIT menu allows operators to modify the cook cavity temperature group item names and recipe settings By default the EDIT menu is enabled To enable disable the EDIT menu press the Edit Menu soft key from the oPrioNs menu Erasing Oven Settings Erasing oven settings will permanently delete all menu programs and is only for factory use Enabling Disabling the Write Card Function Refer to Figure 14 Enabling the WRITE CARD function allows the operator to save recipes from the oven to a smart card By default the WRITE CARD function is disabled To enable disable the wnrrE CARD function press the Write Card soft key from the oPrioNs menu To access the OPTIONS menu press and hold either key for 5 seconds FIGURE 13 Enabling Disabling the Edit Menu OVEN OPTIONS EDIT MENU ON TIME SCREEN ON ERASE MENU DONE SCREEN ON WRITE CARD OFF DEMONSTRATE OFF In
38. tional the Authorized Distributor Limited Warranty You the purchaser You have entered into a sales contract with the Authorized Distributor for the purchase of the Equipment This limited warranty is made to you by the Authorized Distributor from whom you purchased the Equipment with the support of TurboChef Subject to the limitations stated below the Authorized Distributor warrants to You that the quantity and specification of the Equipment delivered to You shall be as set out in the Authorized Distributor s acceptance of your order and that the Equipment will be free from any material defects in the product and workmanship for twelve 12 months from the date of installation the Warranty Period subject to the terms and conditions set forth herein DISCLAIMER You acknowledge that You are solely responsible for the selection of the Equipment and determining the suitability of the Equipment for Your needs All other warranties conditions or terms relating to fitness for purpose quality or condition of the Equipment whether expressed or implied by statute or common law or otherwise are excluded to the fullest extent permitted by law THE TURBOCHEF GLOBAL WARRANTY SYSTEM This limited warranty commences upon delivery of the Equipment to Your premises The Authorized Distributor will inspect and install the Equipment at Your premises in accordance with TurboChef s instructions and will record the serial number of the
39. uch repaired or replacement components will be covered by this limited warranty for the balance of the Warranty Period Parts used in the repair of defective compo nents and replacement components may be new recovered or rebuilt At its sole option TurboChef may decide to replace defective Equipment covered by this limited warranty with new recovered or rebuilt Equipment of equal or greater capability and such Equipment will be covered by this limited warranty for the balance of the Warranty Period Defective Equipment and components will become the property of TurboChef This paragraph states TurboChef s sole and exclusive obligation and liability and your sole and exclusive remedy under this limited warranty TurboChef shall not be responsible for a failure to provide warranty services due to causes beyond TurboChef s or its service agents control WARRANTY CLAIMS Claims under this limited warranty must be reported to TurboChef during our normal working hours at the following number 1 800 90T URBO or such other reporting service as TurboChef may desig nate Upon receipt of the claim and related information and preliminary verification that the claim is valid TurboChef will promptly notify an authorized service agent to contact you and arrange for an on site repair visit during the service agent s normal working hours Any costs incurred by TurboChef or its service agent associated with a service agent being refused or unable to gain access t
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