Turbo Chef Technologies 2020 HIGH h User's Manual
Contents
1. SS YA d D Sr J oe Lf ts a a 5 5 A EE 7 PF Y if i a MAE HEE EE EIDE BE EM HUU TT Step 5 Replace Oven Components Acceptable Chain A is tight and easily clears crumb tray holder B A o aC B Call service to have link removed Chain A is loose and risks contact with crumb tray holder B Step 7 Ready the Oven for Use ONINV315 8 STANDARD OVEN OPERATION Figure 7 Oven Controls Oven Controls Figure 7 1 Display The display shows current oven operation and or user programming information 2 Soft Keys Six soft keys are on the oven controls three on the left L1 L2 L3 where L1 top and three on the right R1 R2 R3 where R1 top Use the soft keys to select the option command that is adjacent to it 3 Up and Down Keys When the oven is in the OVEN OFF MODE use the up key to access the CONF2. a par 4 0 102 mm i Figure 3 Oven Dimensions Front Single j A Es E 13 0 Le F 330 mm TE 30 0 a 762 mm i E 13 0 r ry F 330 mm L 5 a Figure 4 Oven Dimensions Front Double Y 1 13 0 330 mm l 43 0 1 1092 mm 13 0 330 mm f 1 13 0 330 mm 1 Y Figure 5 Oven Dimensions Front Triple Dimensions Exterior Height 13 0 330 mm with legs 17 0 432 mm Width 48 3 1227 mm Depth 35 7 907 mm Conveyor Length 48 3 1227 mm Width Single 20 0 508 mm Width 50 50 9 5 9 5 241 mm 241 mm Width 70 30 15 4 381 mm 102 mm Electrical Specifications North America 3 Phase 208 240 VAC 50 60 Hz 40 amp current draw 4 wire supply NEMA 15 50P plug 4 pin IEC60309 available by special order 50 amp max circuit breaker protection Europe Asia 220 240 VAC 3 Phase 220 240 VAC 50 60 Hz 40 amp current draw 4 wire supply IEC60309 4 pin plug 64 amp max circuit breaker protection Europe Asia 380 415 VAC 3 Phase 380 415 VAC 50 60 Hz 20 amp current draw 5 wire supply
3. DM WARNING DO NOT use a water jet when cleaning the oven BREAKFAS sT COOLING DOWN Weekly Cleaning Instructions Wash rinse sanitize Use only LP Completely dry with clean towel TurboChef approved cleaner part number 103180 A WARNING Always disconnect power before cleaning or servicing oven AN WARNING DO NOT attempt to clean the oven until it has cooled screen reads Oven Off AN WARNING DO NOT use a water jet when cleaning the oven Step 1 Turn the Oven Off Step 2 Remove Outer Oven Components BREAKFAST TOP AIR 80 COOKING SET 475F BELT 10 00 BTM AIR 80 BREAKFAST COOLING DOWN LUNCH WINGS BREAKFAST OVEN OFF 5 Unlatch TE la g 3 efloal B ie ic e H coo ONINVATD 6 CLEANING Step 3 Remove Inner Oven Step 4 Clean Oven Components Components A 1 LA A A A Fez T o o E sl 2 2 A g a 5 s PL EN pita ee RU 43 Sar Ly TS F o E E 3 3 i Replace filters if damaged or torn g E 0 Ls
4. Upon removing the oven from its shipping carton check for any possible damage Make note of any damage and contact the shipping company to file a claim Carriers will accept claims for concealed damage if notified within fifteen days of the delivery and if the shipping container is retained for inspection TurboChef does not assume responsibility for any loss or damage suffered in transit The carrier assumes full responsibility for delivery in good order when the shipment is accepted However when necessary TurboChef can assist in filing a claim Lifting the Oven AN WARNING The oven weighs approximately 195 lbs 88 5 kg Two or more people are required to lift it Position one or more people on either side of the oven Lift from the bottom Never lift the oven from the front and rear The countertop must be at least 30 762 mm deep and capable of supporting 200 Ibs 90 7 kg Once properly positioned on the counter plug the oven into a wall mounted electrical receptacle See Electrical Specifications on page 1 Oven Location and Placement A WARNING Death injury and equipment damage may result from improper positioning A WARNING DO NOT stack ovens without proper installation of stacking brackets Contact Customer Service for more information A WARNING DO NOT stack ovens more than three high It is the operator s responsibility to ensure the oven is properly positioned on countertop TurboChef wi
5. Oven is not cook ing properly Oven is not clean Incorrect cooking profile or belt speed was selected for the product Product was not cooked from correct starting state e g chilled frozen etc Clean the oven following the weekly cleaning instructions on pages 5 7 Ensure that the correct cooking profile is selected for the product Ensure product is in the correct state before being placed in the oven F1 Blower Failure Oven power interrupted Verify wall circuit breaker is on Reset breaker and then power the oven back on Press the back off key until the oven is in the off mode leave for two minutes Unplug the oven leave for two minutes Re plug in the oven switch on the isolator main power supply and select a cooking profile F2 Low Temp During Cook Oven power interrupted Excessive load Oven is not clean Oven not fully warmed up Defective heater Blower motor not running Low supply voltage Verify wall circuit breaker is on Reset breaker and then power oven back on Reduce load Clean the oven following the weekly cleaning instructions on pages 5 7 Press the back off key until oven returns to the oven off mode Re select the cooking profile and allow oven to reheat Call customer service Call customer service Call electrician to improve power supply F5 CC Over Temp Blockage of airflow into the oven Problem with the blower
6. Oven Modes Config Mode Smart Card Screen Loading a Menu Accessing the Fault Count Screen Accessing the Setup Mode Setup Mode Changing the Display Temperature Edit Options Screen Changing the Display Language Info Screen Updating the Firmware Troubleshooting Replaceable Parts North America Limited Warranty International Limited Warranty 13 13 13 13 13 14 14 14 14 15 16 18 19 22 Important Safety Information Please Read First Improper installation adjustment alteration service or maintenance of this equipment can cause property damage injury or death Thoroughly read the installation operating and maintenance instructions before installing or servicing this equipment Strictly adhere to the following safety information to reduce the risk of Damage to the oven Damage to property near the oven Personal injury Burns Fire Electric shock o 8 0 a General Safety Information o Use this appliance only for its intended uses as described in this manual o Only qualified service personnel should service this appliance Contact the nearest authorized service facility for examination repair or adjustment a Always ensure the oven is disconnected from the power supply before servicing repairing or adjusting any components or parts DO NOT place the cord near heated surfaces DO NOT store or use flammable vapors or liquids e g gasoline in the vicinity of this appliance DO NO
7. 23 ALNVYYVM O3LINIT TVNOILVNYALNI 24 INTERNATIONAL LIMITED WARRANTY The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day of the Warranty Period Upon receipt of Your claim TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You to verify Your claim and if necessary to arrange for an on site repair visit during normal working hours Consumables and Parts Used with The Equipment Neither TurboChef nor the Authorized Distributor assumes any liability for consumables and parts that are used in the normal course of Equipment operation or for failure of or damage to Equipment or components from the use of non approved cleaning chemicals devices or processes Charges for Service Not Covered by Limited Warranty In the event the You request and receive repairs replacement or service not covered by this Limited Warranty You will be invoiced and must pay the Authorized Distributor or authorized service agent directly according to its normal scale of charges and busi ness terms Product Liability NEITHER TURBOCHEF NOR THE AUTHORIZED DISTRIBUTOR ASSUMES ANY LIABILITY FOR ANY INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF USE LOST REVENUE OR PROFITS OR SUBSTITUTE USE SUFFERED BY YOU OR ANY THIRD PARTY WHETHER ARISING IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE RESULTING FROM ANY BREACH BY
8. IEC60309 5 pin plug 32 amp max circuit breaker protection NOILVTIVLSNI ANY SNOILVIIJID3dS SPECIFICATIONS AND INSTALLATION Packaging All ovens are packaged in a double wall corrugated box with integrated wooden skids All international ovens shipped via Air or Less than Container Loads are packaged in wooden crates Certifications PENDING PENDING Oven Construction 430 stainless steel front top sides and back Cool to touch covers and panels Stainless steel interior 20 inch wide cook chamber Installation Instructions The TurboChef HhC2020 Conveyor Oven is designed and certified for safe operation when installed in accordance with local and or national codes It is the owner and or installer s responsibility to comply with any codes that may exist Install this oven according to the policies and procedures outlined below and throughout this manual A WARNING Death injury and equipment damage can result from improper installation of a unit damaged during shipment or storage AN WARNING Do not install an oven suspected of damage Improper installation or the installation of a unit damaged during shipment or storage may void the Limited Warranty Delivery and Initial Inspection All TurboChef ovens are shipped so as to prevent damage Upon delivery inspect the shipping container for external damage Any evidence of damage should be noted on the delivery receipt which must be signed by the driver
9. motors or heater Defective SSR Check for and remove anything that may be obstructing regular airflow into the oven Call customer service Call customer service F6 EC Over Temp Blockage of airflow into the electrical compartment Problem with the cooling fans Check for paper towels or anything that may be obstructing cool air into the electrical compartment Call customer service F7 RTD Failure Damaged or defective oven components Call customer service F8 High Limit Oven is not clean Clean the oven following the weekly cleaning Tripped instructions on pages 5 7 If problem persists call customer service F9 Belt Run Too much weight on belt Ensure oven is in the off state and completely Failure cooled and belt is completely stopped If belt is Obstruction blocking belt rotation Damaged or defective oven components Overheated conveyor drives overloaded remove product from belt Ensure oven is in the off state and completely cooled and belt is completely stopped Look into oven cavity and remove any obstructions that are blocking the belt s rotation Call customer service Ensure the filters are clean and fans are running Also ensure ambient temperature is not excessive greater than 100 F 38 C ONILOOHSAIGNOYL 18 TROUBLESHOOTING Replaceable Parts The following is a list of parts that may need replacing during the life of th
10. to an additional 15 Press the down key to decrease the air speed in 5 increments down to 30 Flex option enabled the user cannot decrease the air speed by more than 15 Press the soft key again to exit the air controls Config Mode The CONFIG MODE Figure 11 serves four main purposes 1 To access the smart card screen 2 To access the fault count screen 3 To access the SETUP MODE 4 To access the TEST MODE service use only To access the CONFIG MODE press the up key from the OVEN OFF MODE Smart Card Screen Loading a Menu The smart card screen allows the user to Load a menu from smart card to oven Save a menu from oven to smart card To load or save a menu 1 Press L3 Figure 11 to access the smart card screen Figure 12 2 Insert a smart card into the smart card slot Figures 13 and 14 with the gold chip facing the front of the oven 3 Load or save a menu Press R1 to load a menu from the smart card to the oven Figure 12 Press R2 to save a menu from the oven to the smart card Figure 12 FAULTS CONFIG MENU SMARTCARD TEST MODE LOAD FROM CARD SMARTCARD SAVE TO CARD Figure 12 Smart Card Screen Accessing the Fault Count Screen From the CONFIG MODE Figure 11 press R1 to access the fault counts screen Figure 15 The oven will display the number of faults that have occurred Accessing the Setup Mode From the CONFIG MODE Figure 11 p
11. upon you promptly notifying TurboChef of any claims as provided in the paragraph entitled Warranty Claims below and providing TurboChef with all data and information requested by TurboChef or its service agents in connection with such claims as well as all necessary access to your premises and the Equipment This warranty is made only to the initial pur chaser of the Equipment from TurboChef or its authorized dealer it is not assignable to subsequent pur chasers unless TurboChef consents to such assignment in writing Disclaimer of Warranties EXCEPT AS PROVIDED IN THE LIMITED WARRANTY ABOVE THE EQUIPMENT IS PROVID ED AS IS THERE ARE NO WARRANTIES EXPRESS IMPLIED OR STATUTORY WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND OR FITNESS FOR A PARTICULAR PURPOSE AND OR ANY IMPLIED WARRANTY OF NON INFRINGEMENT THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY DEPENDING UPON THE LAW OF YOUR STATE OR COUNTRY Warranty Exclusions Improper Installation Operation or Maintenance Equipment that is not installed operated and maintained in accordance with TurboChef s HhC 2020 Conveyor oven owner s manual as may be updated by TurboChef from time to time the Manual a copy of which is provided to you with the Equipment or otherwise will be furnished to you upon request is excluded from this limited warranty This limited warran ty shall not appl
12. with the Equipment and 7 Repairs modifications or alterations have not been attempted other than by TurboChef an Authorized Distributor or its authorized service agent Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused in TurboChef s its Authorized Distributors or its service agent s sole opinion by any of the following Your failure to provide a suitable installation and operating environment including power and HVAC or facilities as prescribed by the Manual misuse or abuse accident neglect power failure or power surges over or under voltage Acts of God lightning floods or other natural disasters fire or man made disasters This limited warranty shall not apply to Equipment that has missing or altered serial numbers At its sole option TurboChef may replace defective Equipment or components with new recovered or rebuilt Equipment of equal or greater capability and such Equipment or components will be warranted by the Authorized Distributor for the balance of the Warranty Period Replaced defective Equipment or components will become the property of TurboChef Warranty Claims Any warranty claim must be made directly in writing either to the Authorized Distributor from whom You purchased the Equipment or to TurboChef at the following address TurboChef Technologies Inc 4240 International Parkway Suite 105 Carrollton Texas 75007 Phone 1 214 379 6000 Fax 1 214 379 6073
13. Authorized Distributor from whom you purchased the Equipment with the support of TurboChef Subject to the limitations stated below the Authorized Distributor warrants to You that the quantity and specification of the Equipment delivered to You shall be as set out in the Authorized Distributors acceptance of your order and that the Equipment will be free from any material defects in the product and workmanship for twelve 12 months from the date of installation the Warranty Period subject to the terms and conditions set forth herein Disclaimer EXCEPT AS PROVIDED IN THE LIMITED WARRANTY ABOVE THE EQUIPMENT IS PROVID ED AS IS THERE ARE NO WARRANTIES EXPRESS IMPLIED COMMON LAW OR STATU TORY WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND OR FITNESS FOR A PARTICULAR PURPOSE AND OR ANY IMPLIED WARRANTY OF NON INFRINGEMENT THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY DEPENDING UPON THE LAW OF YOUR STATE OR COUNTRY The TurboChef Global Warranty System This Limited Warranty commences upon delivery of the Equipment to Your premises The Authorized Distributor will inspect and install the Equipment at Your premises in accordance with TurboChef s instructions and will record the serial number of the Equipment Your contact details the date and location of installation and the results of the Authorized Distributor s inspection This information w
14. Canada and Puerto Rico Governing Law Entire Warranty This warranty shall be governed and construed in accordance with the laws of the State of Georgia USA except with respect to its provisions regarding conflicts of laws The warranty described herein is the complete and only warranty for Equipment and supersedes all prior oral or written agreements and under standings that may have existed between us relating to Equipment warranties The terms of this warranty may not be altered amended or modified except by a signed writing from TurboChef Any purported alteration amendment or modification by a service agent or anyone else will not be enforceable against TurboChef Waiver Waiver by TurboChef of any default will not be deemed a continuing waiver of such default or a waiver of any other default 21 ALNYYYYM O3LINWIT VIISINWV HLYON 22 INTERNATIONAL LIMITED WARRANTY International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef HhC 2020 Conveyor ovens the Equipment manufactured by TurboChef Technologies Inc TurboChef and sold to purchasers outside of the United States Canada and Puerto Rico by an Authorized Distributor of TurboChef International the Authorized Distributor Limited Warranty You the purchaser You have entered into a sales contract with the Authorized Distributor for the purchase of the Equipment This Limited Warranty is made to you by the
15. E MODE 7 is not part of a standard cooking cycle It only occurs when the user intervenes as described on page 10 Mode 1 Oven Off Mode during which all cooking components are off and the oven temperature has receded below 150 F 66 C but the display and keypad remain on The user can access cooking profiles 1 4 on this screen 1 or press the down key to access cooking profiles 5 8 BTM AIR 100 TOP AIR 80 COOKING BTM AIR 100 6 BREAKFAST DINNER COOLING DOWN OVEN TCC 425F TOP AIR 80 SET 475F DESSERT BREAKFAST BELTF OVEN IDLE SET TOP AIR 30 SET 475F 5 00 PRESS ANY KEY 475F BELT R 3 20 BTM AIR 30 Happens When Power is supplied to the oven The oven completes MODE 6 The user presses the down key while accessing the CONFIG MODE refer to page 13 for more information Goes To MODE 2 when the user selects a cooking profile soft keys L1 L3 R1 or R3 CONFIG MODE when the user presses the up key Mode 2 Belt Speed Select Mode during which the user selects the desired belt speed NOTE If a different key is pressed the oven will ask if you wish to continue or return to the belt speed select screen If you select continue the oven will not save the belt speed Happens When The user selects a cooking profile from MODE lor 6 Goes To MODE 3 NOIIV43dO NJAO GYVGNVLS STANDARD OVEN OPERATION Mode 3 Warming Mode during whic
16. ETURBOCHES Accelerating the World of Cooking Owner s Manual FOR THE TURBOCHEF 2020 HIGH h CONVEYOR OVEN For further information call 800 90TURBO or 1 214 379 6000 The information contained in this manual is important for the proper installation use maintenance and repair of this oven Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble free service Errors descriptive typographic or pictorial are subject to correction Specifications are subject to change without notice Please carefully read this manual and retain it for future reference Table of Contents Safety Information Important Safety Information Please Read First General Safety Information Reducing Fire Risk Preventing Oven Damage Grounding Instructions Power Cord Replacement Specifications and Installation Dimensions Electrical Specifications Packaging Certifications Oven Construction Installation Instructions Delivery and Initial Inspection Lifting the Oven Oven Location and Placement Installation Near Open Heat Source Ventilation Requirements Cleaning Daily Cleaning Instructions Weekly Cleaning Instructions Standard Oven Operation Oven Controls Cooking a Product Editing a Cooking Profile Changing a Cooking Profile Name Adjusting the Belt Speed Adjusting the Temperature Adjusting the Top and Bottom Air UV UY UU NNNNNNDNR E 11 11 11 12 12
17. IG MODE page 13 Use the down key to access cooking profiles 5 8 Also press the up and down keys to adjust various oven settings see pages 11 15 by TurboChef 4 Back Off Key Depending on the mode the oven is in the back off key will return the oven to the previous screen or turn the oven off page 9 5 Idle Key The idle key activates the IDLE MODE page 10 6 Emergency Stop Key The emergency stop key shuts down the conveyor and heaters and returns the oven to the OVEN OFF MODE page 9 NOTE Depending on the temperature within the oven the cooling fans will remain on to prevent damage to critical oven components A CAUTION DO NOT use the emergency stop key as a general on off switch Doing so can damage the oven and shorten its life span BREAKFAST DINNER OVEN OFF E Eo BREAKFAST AKIN TIME LEFT 5 00 BELT R DESSERT 3 20 BREAKFAST DINNER 5 00 2 00 3 20 4 00 BELTF BELT SPEED pai BREAKFAST 2 30 BELTR 3 20 2 45 DESSERT BREAKFAST TOP AIR 60 BELT F WARMUP SET 5 00 OVEN TCC 275F 475F BELTR 3 20 BTM AIR 60 Figure 8 Cooking Modes Cooking a Product Figure 8 This section explains how to cook a food product by describing the standard operation modes through which the oven progresses Figure 6 MODE 1 Oven Off MODE 2 Belt Speed Select MODE 3 Warming MODE 4 Soaking MODE 5 Cooking MODE 6 Cooling Down MODE 7 Idle NOT
18. T allow children to use this appliance DO NOT place corrosive chemicals or vapors in this appliance It is not designed for industrial or El Ex El El laboratory use DO NOT operate this appliance if it Has a damaged cord or plug Is not working properly Has been damaged or dropped El DO NOT cover or block any openings on this appliance DO NOT store this appliance outdoors DO NOT use this appliance near water bx El El DO NOT immerse this appliance or any of its components e g cord plug etc in water DO NOT let the cord hang over the edge of a table or counter bx Reducing Fire Risk If materials inside the oven ignite or if smoke is observed 1 Keep the oven door closed 2 Turn off the oven 3 Disconnect the power cord or shut off power at the fuse circuit breaker panel o Carefully attend the oven if paper plastic or other combustible materials are placed inside the oven to facilitate cooking DO NOT leave items in the cook cavity when the oven is not in use bx El DO NOT cook items wrapped in cling wrap or plastic film DO NOT overcook food El NOILVWHYOANI ALAAVS SAFETY INFORMATION Preventing Oven Damage o When servicing this appliance do not tear insulation to get to components Rather find the edge of the insulation and remove the tape that holds it in place a Clean the oven daily o Clean the oven only with TurboChef Oven Cleaner a DO NOT clean wi
19. TURBOCHEF OR THE AUTHORIZED DISTRIBUTOR OF THE LIMITED WARRANTY PROVIDED HEREIN EVEN IF TURBOCHEF AND OR THE AUTHORIZED DISTRIBUTOR WERE APPRISED OF THE POSSIBILITY OF SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM COUNTRY TO COUNTRY SOME COUNTRIES MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS OR ALLOW PROVISIONS THAT PERMIT THE WARRANTY TO BE VOIDED THUS SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU Exclusive Remedy This Limited Warranty states the Authorized Distributors and TurboChef s sole and exclusive obligation and liability and your sole and exclusive remedy under this Limited Warranty Third Party Rights The UK Contract Rights of Third Parties Act 1999 is excluded from applying to this Limited Warranty and nothing herein confers or purports to confer on any third party any benefit or any right to enforce any term of this Limited Warranty Severability If any item or provision contained in this Limited Warranty or any part of them an offending provision is declared to be or becomes unenforceable invalid or illegal for any reason whatsoever in any jurisdiction the other terms and provisions of this Limited Warranty shall remain in full force and effect in that jurisdiction as if it had been executed without the offending prov
20. e key until the oven resets approximately 5 seconds The display will go blank until the upload is complete When the oven beeps one long high tone the load was successful If a second card was provided insert it When the oven restarts and the display turns on the update is complete Remove the smart card from the oven NOTE If the update is unsuccessful the display will remain off and the oven will beep one long low tone If this occurs repeat the above procedure If the update fails multiple times a smart card may be damaged Please note that the oven will be inoperable until a successful update is performed As such TurboChef reinforces proper handling of smart cards to help prevent static damage and recommends that each service technician keep a backup copy SAGOW NJAO 16 TROUBLESHOOTING No power to oven Oven is not plugged in Main circuit breaker is tripped Plug oven in Verify wall circuit breaker is on Reset breaker and then power oven back on Oven is not warm ing up properly Oven is in the off state Oven has been switched off at the main circuit breaker Problem with the heater Select a cooking profile Press the back off key until the oven is in the off state leave for two minutes Unplug the oven leave for two minutes Re plug in the oven switch on the isolator main power supply and select a cooking profile Call customer service
21. e oven For more information please contact TurboChef Within North America call 800 90TURBO Outside North America call 1 214 379 6000 or your authorized distributor Air Filter HCT 4067 Blower Motor HCT 4205 Blower Motor Controller BMSC 100443 Control Board CON 7002 Cooling Fan TC3 0433 Display 100505 EMI Filter 100539 Fuse 20A 100599 Gear Drive HHC 4120 Gear Drive Controller 103581 Heater Back HCT 4161 Heater Front HCT 4162 Keypad HHC 1234 Power Supply 101211 Relay K3 30A 101279 Relay SSR 101286 RTD Probe 3 Inch HHC 6517 2 North America Limited Warranty TurboChef HhC 2020 Conveyor Oven North America The TurboChef HhC 2020 Conveyor oven Limited Warranty outlined below is activated upon shipment of your oven Should you require additional assistance after reviewing the warranty outlined below please call TurboChef Customer Service at 800 90TURBO Limited Warranty TurboChef Technologies Inc TurboChef warrants to you the purchaser that under normal use the TurboChef HhC 2020 Conveyor oven you have purchased the Equipment will be free from defects in material and workmanship during the Warranty Period subject to the terms and conditions set forth herein The Warranty Period is twelve 12 months from the date the Equipment is shipped from TurboChef s U S factory or distribution center This warranty is conditioned
22. h the oven warms to the preset cooking temperature defined by the cooking profile that was selected Happens When A selection is made from MODE 2 and the oven s temperature at the beginning of warmup was not within less than 25 F 14 C of the oven s set temperature Goes To MODE 4 once the oven has reached the temperature defined by the selected cooking profile MODE 6 when the user presses the back off key and the oven is above 150 F 66 C Mode 4 Soaking Mode during which the oven has completed warming up and automatically allows an additional five minutes for the oven cavity surfaces to warm Happens When MODE 3 completes within 5 F 3 C of set point Goes To MODE 5 when soaking completes MODE 6 when the user presses the back off key and the oven is above 150 F 66 C Mode 5 Cooking Mode during which the oven is ready to cook The user can place food on the conveyor to cook or edit cook settings if the full edit or flex option is enabled See page 11 for more information on full edit and flex options Happens When MODE 4 completes The user presses the idle key up key down key or any soft key during MODE 7 Goes To MODE 6 when the user presses the back off key MODE 7 when the user presses the idle key MODE 3 if the temperature drops 25 F 14 C or more below the set point Mode 6 Cooling Down Mode during which the burner assembly sh
23. ill be entered by the Authorized Distributor into the TurboChef global warranty system and will be used by TurboChef the Authorized Distributor and its authorized service agents for the provision of the warranty service Warranty Service During the Warranty Period any materially defective Equipment will be repaired or replaced free of charge at TurboChef s option provided that 1 You notify the Authorized Distributor from whom You purchased the Equipment and or TurboChef as soon as reasonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below 2 You provide the Authorized Distributor from whom You purchased the Equipment and or TurboChef with all data and information reasonably requested by TurboChef the Authorized Distributor or its authorized service agents in connection with Your warranty claim You make the Equipment available to TurboChef the Authorized Distributor or its authorized service 95 agents 4 The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the TurboChef global warranty system 5 The Equipment has been operated and maintained by You in accordance with TurboChef s Owner s Manual provided with the Equipment and as updated by TurboChef 6 You have not used any non approved devices accessories consumables or parts in conjunction
24. ision appearing in it and the entire Limited Warranty shall remain in full force and effect in all other jurisdictions 25 Governing Law Entire Agreement This Limited Warranty shall be governed by and construed according to English law The application of the United Nations Convention on International Sale of Goods to this Limited Warranty is expressly excluded This Limited Warranty may not be altered amended or modified by the Authorized Distributor or its service agent and no representation alteration amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef Waiver Waiver by TurboChef or an Authorized Distributor of any default will not be deemed a continuing waiver of such default or a waiver of any other default ALNVYYVM O3LINIT TVNOILVNYALNI For service or information WITHIN NORTH AMERICA CALL Customer Service at 800 90TURBO or OUTSIDE NORTH AMERICA CALL 1 214 379 6000 or Your Authorized Distributor Corporate Headquarters Global Operations Six Concourse Parkway Suite 1900 4240 International Pkwy Suite 105 Atlanta Georgia 30328 USA Carrollton Texas 75007 USA 1 678 987 1700 PHONE 1 214 379 6000 PHONE 1 678 987 1750 FAX 1 214 379 6073 FAx H H TM Accelerating the World of Cooking Sales amp Marketing 866 90TURBO Customer Service 800 90TURBO 1 214 379 6000 Part Number HCT 4201 Rev A June 2008 Country Code NA EU turbochef com
25. ll not warrant any damage or injury to ovens that fall off countertops due to improper placement Proper placement of the oven will enhance long term operator convenience and satisfactory performance Be sure to place the oven in an area accessible for proper operation and servicing The surface on which the oven is placed must be at least 30 762 mm deep and capable of supporting 200 Ibs 90 7 kg per oven The manufacturer shall not assume liability for damage or injury resulting from the improper installation of this equipment including temporary or unstable work stations or countertops The oven must be installed level front to back and side to side For additional stability the oven legs may be bolted to the countertop if desired Installation Near Open Heat Source Figure 6 When placing a TurboChef oven near an open heat source strictly adhere to the following Ifthe oven is being placed near a grill or stove a divider must exist between the oven and the open heat source with a minimum of 6 152 mm between the oven and the divider If the oven is being placed near a fryer a divider must exist between the oven and fryer with a minimum of 12 305 mm between the oven and the divider The height of the divider must be greater than or equal to the height of the oven s page 1 Verify oven location has a minimum 10 254 mm clearance on top and minimum 2 51 mm of clearance on each side Ve
26. llowing sections and changes will reset when the oven returns to the OVEN OFF or COOLING DOWN MODE NOTE The flex option does not apply to editing a profile name This section assumes that the full edit option is enabled except where otherwise noted and that a cooking profile and belt speed have been selected PROFILE 1 TOP AIR80 R1 BELT F AO AINE SET al RQ 5 00 BELT R 3 20 BTM AIR 100 R3 Figure 9 Cooking Screen Changing a Cooking Profile Name i From the cooking screen Figure 9 press L1 to access the name change screen Figure 10 Change the name of the cooking profile The up key moves up through the available characters e g A B C The down key moves down through the available characters e g A 9 8 INS L1 inserts a space DEL R1 deletes the selected character gt R1 moves the cursor to the right lt L1 moves the cursor to the left Press save R3 to save the changes or cancel L3 to cancel any changes L1 INS DS PROFILE 1 CANCEL Figure 10 Name Change Screen NOIIV43dO NJAO GYVGNVLS 12 STANDARD OVEN OPERATION Adjusting the Belt Speed The High h Conveyor Oven can accommodate either one or two conveyor belts The oven will automatically detect the number of conveyor belts installed and display the option to change the speed of each conveyor belt independently 1 From Figure 9 press the soft key adjacent to the convey
27. n access to the Oven on Customers premises Failure to submit payment may at TurboChef s discretion result in TurboChef voiding the balance of the warranty In no event will TurboChef authorize service to a store with an out standing Non Warranty invoice Disclaimer of Damages TURBOCHEF DISCLAIMS ALL INCIDENTAL SPECIAL AND CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF USE LOST REVENUE OR PROFITS OR SUB STITUTE USE SUFFERED BY YOU OR ANY THIRD PARTY WHETHER ARISING IN CON TRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE RESULTING FROM ANY BREACH BY TURBOCHEF OR ITS SERVICE AGENTS OF THIS LIMITED WARRANTY OR RESULTING FROM THE MANUFACTURE USE OR DEFECTS OF OR IN THE EQUIPMENT EVEN IF TURBOCHEF WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSE QUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU Customer Indemnity You agree to indemnify defend and hold TurboChef harmless from all third party claims demands judg ments fees and costs directly or indirectly arising out of or related to your use of the Equipment You further agree to indemnify and hold TurboChef harmless from any incidental consequential or special damages suf fered by you including lost revenue or profits loss of use or substitute use during periods of Equipment failure or loss of use Territory This warranty is valid in the United States of America
28. ntilation Requirements The HhC2020 should be operated underneath a ventilation hood except where local laws or codes allow for use without a ventilation hood For more information or to order a ventilation hood contact 800 90TURBO 1 214 379 6000 or your local distributor NOTE In no event shall the manufacturer assume any liability for damages or injuries resulting from installations which are not in compliance with local and national codes and with the instructions Partition Above Counter Top Single Oven 17 0 432 mm Double Stack 30 0 762 mm Triple Stack 43 0 1092 mm s previously listed Counter Top Table Partition Above Counter Top Single Oven 17 0 432 mm Double Stack 30 0 762 mm Triple Stack 43 0 1092 mm gt 7 LL 152 mm Minimum Figure 6 Installation Near Open Heat Source Deep Fryer 12 305 mm Minimum NOILVTIVLISNI ANY SNOILYDIJIDJdS 4 CLEANING Daily Cleaning Instructions N Wash rinse sanitize Use only TurboChef 4j Completely dry with clean towel approved cleaner part number 103180 AN WARNING Always disconnect power before cleaning or servicing oven AN WARNING DO NOT attempt to clean the oven until it has cooled screen reads Oven Off
29. nvoices If the full invoiced amount for Equipment purchased has not been paid within forty five 45 days from the invoice date then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment is received in full including any accrued interest or other charges has been satisfied at which time warranty coverage will be reinstated but the Warranty Period will not be extended Warranty Service Exclusive Remedy TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective Defective components covered by this warranty will be repaired or replaced at TurboChef s option without charge to you and such repaired or replacement components will be covered by this warranty for the balance of the Warranty Period Parts used in the repair of defective components and replacement components may be new recovered or rebuilt At its sole option TurboChef may decide to replace defective Equipment cov ered by this warranty with new recovered or rebuilt Equipment of equal or greater capability and such Equipment will be covered by this Limited Warranty for the balance of the Warranty Period Defective Equipment and components will become the property of TurboChef This paragraph states TurboChef s sole and exclusive obligation and liability and your sole and exclusive remedy under this warranty TurboChef shall not be responsible for a failure to provide warranty ser
30. ons see Editing a Cooking Profile on page 11 To access the edit options screen 1 Press L3 Figure 16 to access the password screen Figure 17 2 Input the password 6 6 3 3 by pressing the soft keys adjacent to the numbers To change the edit option Figure 18 Press L1 to select full edit or rigid for the profile name Press L3 to select full edit rigid or flex for the belt speed Press R1 to select full edit rigid or flex for the profile cook temperature setting Press R3 to select full edit rigid or flex for the air setting Changing the Display Language NOTE Feature is not available on all oven models From the setup menu screen Figure 16 press R1 to set the language to English French German or Spanish Info Screen The info screen Figure 18 is used to display the fol lowing information in an easy to access place Serial number Electrical compartment temperature Voltage Total time the oven has been on Total time the oven has been idle Firmware version To access the info screen press R3 within the SETUP MODE Figure 16 Updating the Firmware From the oven off screen 1 Insert the gray smart card see Figure 13 page 13 with the gold chip facing the front of the oven If multiple smart cards are required they will be labeled in sequence ensure the correct sequence is followed From the COOLING DOWN or OVEN OFF MODE press and hold the idl
31. or belt you wish to adjust press L2 for the front belt Belt F or L3 for the rear belt Belt R 2 Adjust the time it takes for the conveyor belt to completely cycle through the oven The up key increases bake time in 5 second increments up to 20 minutes Flex option enabled the user can only increase the time up to an additional 15 seconds The down key decreases bake time in 5 second increments Flex option enabled the user cannot decrease the time by more than 15 seconds 3 Press the soft key adjacent to the belt that was adjusted to exit the belt speed controls Adjusting the Temperature 1 Press R2 Figure 9 page 11 to access the temperature controls 2 Adjust the temperature range is 300 550 F 149 288 C Press the up key to increase the temperature in 5 F 5 C increments Flex option enabled the user can only increase the temperature up to an additional 10 F 5 C Press the down key to decrease the temperature in 5 F 5C increments Flex option enabled the user cannot decrease the temperature by more than 10 F 5 C 3 Press R2 again to exit temperature controls Adjusting the Top and Bottom Air 1 Press R1 Figure 9 page 11 to access the top air controls or R3 to access the bottom air controls 2 Adjust the air speed Press the up key to increase the air speed in 5 increments up to 100 Flex option enabled the user can only increase the air speed by up
32. ress L1 to access the SETUP MODE The SETUP MODE allows the user to customize several oven settings see below for more details Setup Mode Figure 16 page 14 The SETUP MODE serves four main purposes 1 To change the display temperature 2 To access the edit option screen 3 To change the display language 4 To access the info screen To access SETUP MODE press the up key from the OVEN OFF or COOLING DOWN MODE to access the CONFIG MODE and then press L1 Figure 13 Loading a Smart Card INSERT SMART CARD PRESS BACK TO EXIT SIdON NJAO Figure 14 Insert Smart Card Screen 14 OVEN MODES COUNTS F6 0 0 0 w0 0 Figure 15 Fault Counts Screen ENGLISH SETUP MENU L2 L3 EDIT RIGID FLEX ENTER PASSWORD lt 6633 gt Figure 17 Password Screen L1 NAME FULL TEMP FLEX EDIT MODES L2 SELECT 3 BELT RIGID AIR FLEX Figure 18 Edit Option Screen SERIAL_NUMBER RUN 65432 HR EC 82F 208V IDLE 12345 HR SOFTWARE VERSION Figure 19 Info Screen Changing the Display Temperature The oven can display the temperature in either Celsius or Fahrenheit units To change the display temperature press L1 in SETUP MODE Figure 16 Edit Options Screen The edit options screen Figure 18 allows the user to switch between full edit rigid and flex options for profile name belt speed temperature and air For more information on the different edit opti
33. th a water jet DO NOT allow cleaning solution or water to remain in the cook cavity longer than necessary Grounding Instructions A WARNING Improper grounding increases the risk of electric shock This appliance must be grounded The cord is equipped with a grounding wire and plug which in the event of an electrical short circuit reduce the risk of electric shock by providing an escape wire for the electric current The wire must be plugged into an outlet that is properly installed and grounded Consult a qualified electrician or serviceman to determine whether or not the appliance is properly grounded a DO NOT use an extension cord If the power supply cord is too short request a qualified electrician or serviceman to install an outlet near the appliance Power Cord Replacement To avoid potential hazards only the manufacturer its service agent or a similarly qualified person should replace a damaged power cord Figure 1 Oven Dimensions Side 60 1 1527 mm with extensions Figure 2 Oven Dimensions Top 48 3 1227 mm a a i 35 7 907 mm io 13 0 330mm ls 17 0 432 mm i IE o ES
34. uts off to allow the oven to cool Happens When The user presses the back off key from MODE 3 and the oven temperature is above 150 F 66 C or from MODES 4 5 or 7 Goes To MODE 1 when the oven temperature has receded below 150 F 66 C MODE 2 when the user selects a cooking profile Mode 7 Idle Mode during which both blowers are reduced to 30 and the belt speed reduces to 20 minutes to save power All other oven components remain the same Happens When The user presses the idle key from MODE 5 Goes To MODE 5 when the user presses the idle key up key down key or any soft key MODE 6 when the user presses the back off key Editing a Cooking Profile To edit a cooking profile the oven must be in the COOKING MODE and the full edit or flex option must be enabled for each option to be edited For more information on selecting between full edit rigid and flex options for each editable setting see Edit Options Screen on page 14 When the rigid option is enabled for a given setting the soft key adjacent to that setting Figure 9 is disabled and no menu editing is allowed When the full edit option is enabled for a given setting that setting is fully customizable and changes are saved once the oven returns to the OVEN OFF or COOLING DOWN MODE When the flex option is enabled for a given setting that setting is customizable within flex option limitations as described in the fo
35. vices due to causes beyond TurboChef s or its service agents control Warranty Claims Claims under this warranty must be reported to TurboChef during our normal working hours at the following number 800 90TURBO or such other reporting service as TurboChef may designate Upon receipt of the claim and related information and preliminary verification that the claim is valid TurboChef will promptly notify an authorized service agent to contact you and arrange for an on site repair visit during the service agents normal working hours Any costs incurred by TurboChef or its service agent associated with a service agent being refused or unable to gain access to the Equipment on your premises or a claim not covered by this warranty will be charged to you Charges for Non Warranty Service or Rejection of Service Visit In the event that repairs replacement or service are provided by TurboChef s service agents for work not cov ered by this limited warranty customer agrees to pay the service agent directly according to the service agents normal scale of charges In the event TurboChef is invoiced by the service agent for services not covered under this limited warranty TurboChef will invoice customer and customer will pay such invoice based on terms of net 10 days Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with a service agent responding to a call for service but then being refused or unable to gai
36. y to damage to the product which results in TurboChef s or its service agent s sole opinion due to any of the following causes failure to provide a suitable installation and operating environment including power and HVAC and facilities as prescribed by the Manual misuse abuse accident neglect power failure or power surges over or under voltage flood fire lightning other natural or man made disas ters or other Acts of God This limited warranty shall not apply to Equipment that has missing or altered serial numbers ALNYYYYM GALIWIT VIIYAWVY HLYON 20 NORTH AMERICA LIMITED WARRANTY Modifications and Repair Equipment that has been modified or altered by persons other than TurboChef or its service agents or Equipment that has had non approved devices or connection items attached thereto is excluded from coverage under this warranty Repair of the Equipment by anyone other than TurboChef or its authorized service agents will void all warranties on the Equipment Accessories Accessories and parts collectively Accessories that are consumed in the normal course of Equipment operation or maintenance are excluded from this warranty Failure of or damage to Equipment or components from the use of non approved cleaning chemicals devices or processes is also excluded from this warranty Accessories may include but are not limited to ceramic cooking platters paddles and approved cleaning chemicals and devices Outstanding I
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