TROY Group IRD 4200 User's Manual
Contents
1. 1 From the Printer Utility Main Window click on the printer you wish to manage 2 Ifyou have already set an administrator password type the password into the password box at the bottom of the Main Window If a password is not set then leave the password box blank 3 From the Main Window click on File and then click on Print a li TROY 4200 EX SERIES u 4 Click on Quality Document Choose either the E 13B or CMC 7 version of this document The printer will automatically print the TROY MICR Quality Document MICR Quality Document 1 TROY Security Printing Solutions TROY offers a full line of security printing solutions including software security printers MICR printers MICR and security DIMMs MICR toner security paper and digital imaging TROY is an authorized MICR toner manufacturer for Hewlett Packard LaserJet printers To ensure consistent MICR quality always use TROY MICR supplies Visit our website at www troygroup com for the latest product information Identifying Print Defects Continuous streaks and or voids that appear on the MICR Quality Document are usually the Need Assistance aes Locating a Reseller or other sales assistance Technical Support result of a low toner condition A scratch or pool 800 332 MICR 6427 or 949 250 3280 Call 800 332 MICR 6427 or 949 250 3280 other contamination on the surface of the Fax 949 280 802 Fax Sap zetcacos Pom TROY MICR Technolog2. 4 Compare the actual TROY security fonts the actual fonts generated by your printing system shown in the right hand column with the facsimile image of these fonts printed in the center column a digitized image designed to look exactly like the actual fonts correctly generated by your system refer to the example shown on the next page If the support files were properly installed the actual TROY security and or barcode fonts displayed in the right hand column should appear identical to the facsimile fonts displayed in the center column If the actual fonts do not match the facsimile fonts printed on the demonstration document fonts not printed correctly or fonts missing on the printout review the installation steps in this document If further assistance is required contact TROY Technical Support Accessing TROY Fonts Using Non Windows Applications If you are using a non Windows application to print MICR documents the escape sequence for each font must be programmed into the application in order to call each of the selected fonts The lt Esc gt character is ASCII character number 27 hexadecimal number 1B Refer to the TROY Security Printing Solutions User s Guide for the specific escape sequence displayed above each character map used to call each of the TROY fonts Document 50 70377 001 Rev D Page 7 of 10 a gt _ v i f OY Security Printing Solutions Quick Start Guide TROY Security Font Demonstrati
3. aa __ y I OY Security Printing Solutions Qu I ck S t ar t Gu I d e READ ME FIRST Product Installation Instructions For use with TROY MCR IRD 2300 4200 and 4300 Security Printing Solutions Introduction Your TROY Security Printing Solution offers value added functionality and the flexibility to integrate smoothly with your check printing system Use the TROY Security Printing Solutions CD to install the necessary Hewlett Packard LaserJet printer drivers and TROY support files To ensure successful software installation perform the following steps in sequential order The documentation and installation files contained on the TROY Security Printing Solutions CD will be needed in the event that your TROY Security Printing Solution is reinstalled in a new location or after service has been performed In order to best install and setup your new TROY product use this Quick Start Guide and the Hewlett Packard Getting Started Guide Package Contents e TROY Security Printing Solutions CD e TROY Security Printing Solutions Information Sheet e TROY Software License Agreement e TROY MICR Document Template e TROY Security Printing Solutions User s Guide provided in PDF format on the CD e TROY MICR Basics Handbook provided in PDF format on the CD e TROY Security Printing Solutions Quick Start Guide this document IMPORTANT If you purchased a TROY DIMM Solution please refer to the DIMM installation instructions provided with the TR
4. Solution the TROY screen fonts have been developed for display use only as a visual reference and for making positional adjustments to the MICR line The TROY screen fonts display differently than the actual printer fonts to prevent unauthorized printing using the MICR screen fonts on other Windows installed printers If the E 13B MICR screen font is used for printing the inversely printed white characters on black background MICR screen font will not be readable by the bank reader sorter machines The uniquely displayed screen fonts ensure that the MICR font printed on your MICR documents is generated from a TROY Security Printing Solution and not from the Windows TrueType screen font The TROY screen fonts are provided on the TROY Security Printing Solutions CD supplied with your TROY Security Printing Solution Close all applications before installing the TROY support files Insert the TROY Security Printing Solutions CD into your computer CD ROM drive 1 2 3 From the Start menu click on Settings and then click on Control Panel 4 Double click on the Fonts folder icon 5 Click on File and then click on Install New Font A new window labeled Add Fonts will open and then a Windows Explorer style window will open 6 Click on the down arrow in the Drives box to select the CD ROM drive on your computer Double click on the top folder root directory from the list of folders For international products double click on the Intl fol
5. printer as the default printer If you are using Windows 2000 XP choose to either share or not share your printer over the network Click on Yes to print a test page to verify that your printer driver was installed correctly and then click on Next to continue Click on Finish to complete the installation The printer driver installation will proceed automatically and add the printer icon to the printer folder Document 50 70377 001 Rev D Page 2 of 10 aa __ Sik OY Security Printing Solutions Qu I ck S t ar t Gu I d e STEP 3 install the TROY Support Files for Microsoft Windows NOTE The Hewlett Packard PCL 5e printer driver must be installed on the host computer prior to loading the TROY support files The TROY metrics file contains the required escape sequences that are used to call the TROY security and or barcode fonts installed in the TROY Security Printing Solution via the TROY MICR DIMM When properly installed the TROY metrics file will be associated with the PCL 5e printer driver used by your TROY printer to enable printing of the actual fonts installed in the printer By associating the metrics file with the printer driver the TROY TrueType screen fonts will be automatically replaced with the actual TROY fonts at print time If the TROY metrics file is not properly installed then the TROY TrueType screen fonts will print instead of the actual TROY installed printer fonts Install the TROY Metrics File f
6. ABCD 1234567890ABCD Document 50 70377 001 Rev D Actual Printed Font 4234567890 ila a nS a Aa 1a 01234567890 ZERO ONE TWO THREE FOUR FIVE SIX SEVEN EIGHT NINE ZERO 12345678990 ONE TWO THREE FOUR FIVE SIX SEVEN EIGHT WINE ZERO 1234567890 ONE TWO THREE FOUR FIVE SX SEVEN EIGHT WINE ZERO 15342830 ee a2 123456 7490ABCD 1234567890ABCD Page 8 of 10 aa __ y IK OY Security Printing Solutions Qu I ck S t ar t Gu I d e STEP 6 Check the MICR Print Quality Maintaining high quality MICR printing is vital to error free reader sorter processing of your checks at the bank TROY s Security Printing Solutions have been consistently shown to have the lowest bank reject rates in the industry Poor MICR print quality will cause your checks to be rejected by the bank s automatic MICR readers and therefore you may incur significant manual processing fees from your bank for each rejected check The TROY MICR Quality Document is resident in your TROY printer and can be printed out at any time using the TROY Printer Utility or printer control panel Use the TROY MICR Quality Document as a reference to evaluate the general print quality of your TROY Security Printing Solution TO PRINT THE TROY MICR QUALITY DOCUMENT Printer MICR Locked Print Locked MICR NOTE TROY Secure EX series printers must have the printer keylock switch set to Print MICR to enable printing of the MICR Quality Document
7. If applicable for your model of printer be sure to select either the USB or standard parallel LPT1 printer Click on OK to close the Open window and then click on OK to close the Install From Disk window Select the appropriate printer driver for your printer model and then click on Next to continue the driver installation You will be given the choice to either replace or keep the existing driver It is recommended that you always replace the existing driver Click on Next to continue If you are using Windows 2000 XP skip down to Step 13 NOTE Two versions of the 2300 printer driver exist on the TROY Security CD Choose the 2300L printer driver if you are installing the TROY MICR 2300 printer or choose the 2300 printer driver if you are installing either the TROY MICR 2300 Secure or the TROY 2300 MICR Secure EX printer Select the appropriate printer port from the displayed list usually LPT1 then click on Next to continue If you are using Windows 2000 XP go back and perform Steps 6 through 11 to complete the driver installation Otherwise for Windows 98SE ME operating systems the printer name will be highlighted For easy printer identification it is recommended that you change the highlighted Hewlett Packard printer name to the name of the TROY printer you are installing e g TROY MICR 4200 Secure EX Printer by typing over the highlighted printer name If you want to use this printer as your default printer be sure to select this
8. OY product to install the DIMM into your Hewlett Packard LaserJet printer before proceeding with these setup instructions After the TROY DIMM has been installed in your printer proceed to Step 2 in this document to install the required TROY support files In addition a MICR toner cartridge must also be installed in your printer to print MICR documents using the TROY DIMM Solution STEP 1 Unpack Setup the TROY Security Printing Solutions Printer 1 Follow ONLY the unpacking and setup procedures described in the Hewlett Packard Getting Started Guide supplied in this startup package for TROY Security Printing Solutions printers only and then proceed to step 2 to install the appropriate PCL 5e printer driver provided on the TROY Security Printing Solutions CD Do NOT use the Hewlett Packard CD to install the printer software for this installation process 2 Be sure to install the TROY MICR toner cartridge supplied with TROY Security Printing Solutions printers only in the same manner as described for the standard toner cartridge The TROY MICR toner cartridge must be installed in your TROY printer or Hewlett Packard printer to print MICR documents Document 50 70377 001 Rev D Page 1 of 10 Be v TK OY Security Printing Solutions Qu i C k S t ar t Gu i d e STEP 2 install the HP PCL 5e Printer Driver for Microsoft Windows 10 11 12 13 14 NOTE Use only the TROY Security Printing Solutions CD to inst
9. ROY Port Monitor Port on Your Host Computer for Windows 98 ME 1 From the Start menu click on Settings Printers click on the desired printer and then click on Printer Properties 2 Select the Details tab and then click on the Add Port button Select the Other radio button 4 Select TROY Port Monitor from the list and then click on the OK button The TROY Port Monitor screen will appear 5 Specify a TROY Port Monitor port name in the Port Name textbox At this point the TROY Port Monitor port is configured with the following default settings port type is LPT1 encryption OFF no User or Password account specified no MICR Printer PIN specified no Job Name and Job PIN specified default paper tray mapping selected MICR mode enabled and wallpaper disabled These default settings can be changed at any time 6 If you choose not to configure the TROY Port Monitor port at this time click on the OK button to close the TROY Port Monitor window which will automatically create the new TROY Port Monitor port 7 Click on the Apply button from the Details tab to select the TROY Port Monitor port as the default printing port 8 Click on the OK button to close the Printer Properties window Document 50 70377 001 Rev D Page 6 of 10 aa __ Sik OY Security Printing Solutions Qu I ck S t ar t Gu I d e STEP 5 Test the TROY Font Support for Microsoft Windows To verify that the TROY Windows font support files were prop
10. all the Hewlett Packard PCL 5e printer driver designated for your Hewlett Packard or TROY printer Some software screens may differ slightly in appearance between operating systems NOTE Some of the steps below may differ slightly depending on your operating system Close all applications before installing the HP PCL 5e printer driver Insert the TROY Security Printing Solutions CD into your computer CD drive Before beginning the installation process you will need to know the operating system you are using on your computer If you already know the operating system you are using proceed directly to step 4 If you are not sure right click on My Computer located on the Windows desktop and then click on Properties to view the type of operating system installed on your computer From the Start menu click on Settings and then click on Printers Double click on Add Printer click on Next choose Local Printer and then click on Next If you are using Windows 2000 XP skip down to Step 12 and then proceed with Steps 6 through 11 From the Add Printer Wizard window click on Have Disk From the Install From Disk window click on Browse From the Open window click on the down arrow in the Drives box to select the CD ROM drive on your computer Double click on the appropriate folder for the operating system you are using e g Win98 etc Double click on the appropriate subfolder for the model printer you are using e g 2300 4300
11. der on the TROY Security Printing Solutions CD 7 A list of TROY fonts will be listed within the List of Fonts section Click on Select All to highlight all available fonts and then click on OK A processing window may appear while the installation process proceeds Individual fonts may be selected if all the fonts are not needed 8 Repeat Steps 5 through 7 to install the barcode screen fonts Double click on the barcode folder on the CD Within the List of Fonts section click on Select All to highlight all available barcode fonts and click on OK A processing window may appear while the installation process proceeds 9 Close all remaining open windows The TROY screen fonts are now installed NOTE For International customers the International numeric fonts are not resident on the TROY DIMM These fonts are located on the TROY Security Printing Solutions CD in the Intl Fonts folder and can be added to the TROY DIMM using the TROY Printer Utility Download Soft Fonts Option These fonts are designed as non scalable bitmapped fonts Document 50 70377 001 Rev D Page 4 of 10 aa __ IK OY Security Printing Solutions Qu I ck S t ar t Gu I d e STEP 4 install the TROY Software for Microsoft Windows Install the TROY Printer Utility for Windows 98 ME 2000 NT4 0 XP The TROY Printer Utility provides useful functions for testing and managing your TROY Security Printing Solution through Microsoft Windows This
12. erly installed on your system demonstration documents are provided through the TROY Printer Utility in Windows that can be printed out to visually identify all security and or barcode fonts downloaded to the TROY printer Make sure your TROY printer is properly setup powered ON and is online before printing the Windows Security Font and or Windows Barcode Font Demonstration page s TO PRINT THE TROY SECURITY FONT BARCODE FONT DEMONSTRATION PAGE S Printer MICR Locked Print Locked MICR NOTE TROY Secure EX series printers must have the printer keylock switch Ss a set to Print MICR to enable printing of the Windows Security Font A Demonstration page 1 From the TROY Printer Utility Main Window click on the printer Fie Settings Resouces Help you wish to manage TROY Printer Utility 3 0 0 Select the printer to configure from the following list Selected printer location port 2 If you have already set an EEMI administrator password type the password into the password box at the bottom of the Main Window If a password is not set then leave the password box blank 3 From the Main Window click on File Print and then click on Windows Security MICR Font Selected Printer Information Demo The printer will Admin Password TROY Product Type Windows Printer Driver MIC Secure Pri prera automatically print the Windows 12345678 o Security Font Demonstration page
13. ess the TROY web site directly from your web browser at http www troygroup com Reference Material TROY MICR Basics Handbook provided on the TROY Security Printing Solutions CD TROY Security Printing Solutions User s Guide provided on the TROY Security Printing Solutions CD TROY Programmer s Reference Guide provided on the TROY Security Printing Solutions CD Hewlett Packard Getting Started Guide provided in TROY Security Printing Solutions Startup Package Hewlett Packard Printer User s Guide provided on the Hewlett Packard CD Document 50 70377 001 Rev D Page 10 of 10
14. f the TROY Security Printing Solutions User s Guide Document 50 70377 001 Rev D Page 5 of 10 aa __ Sik OY Security Printing Solutions Qu I ck S t ar t Gu I d e Create a TROY Port Monitor Port on Your Host Computer for Windows 2000 XP 1 From the Start menu click on Settings Printers click on the desired printer and then click on Printer Properties 2 Select the Ports tab and then click on the Add Port button 3 Select TROY Port Monitor in the Printer Ports window and then click on the New Port button The TROY Port Monitor screen will appear 4 Specify a TROY Port Monitor port name in the Port Name textbox At this point the TROY Port Monitor port is configured with the following default settings port type is LPT1 encryption OFF no User or Password account specified no MICR Printer PIN specified no Job Name and Job PIN specified default paper tray mapping selected MICR mode enabled and wallpaper disabled These default settings can be changed at any time 5 Ifyou choose not to configure the TROY Port Monitor port at this time click on the OK button to close the TROY Port Monitor window which will automatically create the new TROY Port Monitor port 6 Click on the Close button to close the Printer Ports window 7 Click on the Apply button from the Port tab to select the TROY Port Monitor port as the default printing port 8 Click on the OK button to close Printer Properties window Create a T
15. on Page not to scale TROY Security Font Collection Microsoft Windows Test Page This document displays how the TROY Security Font Collection should appear when printed through Microsoft Windows Facsimile Font Image and how they actually print through your Microsoft Windows printer driver configuration Actual Printed Font to a TROY Security Printing Solution Compare the fonts printed in the Facsimile Font Image column of this page to the fonts printed in the Actual Printed Font column If the Windows support files HPD were properly installed into the Hewlett Packard PCL Se printer driver the fonts in the two columns should match If the fonts in both columns do not match fonts in the Actual Printed Fonts column not printed correctly or missing from this page review the Windows Support File installation steps in the user documentation If further assistance is needed please contact TROY Group Technical Support Department at 1 800 332 6427 or 1 949 250 3280 or e mail techsupport troygroup com Font Name TROY E 13B TROY CMC7 TROY ECF TROY LCF TROY SCF TROY HELV Rev TROY MICRO TROY OCRA TROY OCRB TROY Security Facsimile Font Image 4234567890 Qa eth Be sie eg LERE Bee SE aai CEPR FT VEL ZERO ONE TWO THREE FOUR FIVE SIX SEVEN EIGHT NINE ZERO 1234567890 ONE TWO THREE FOUR FIVE SIX SEVEN EIGHT NINE ZERO 1234567890 ONE TWO THREE FOUR FIVE x SEVEN BNY NNE ZERO 534283830 EN N S 1234567890
16. or Windows 98 ME 2000 NT4 0 XP 1 Close all applications before installing the TROY Font support files 2 Insert the TROY Security Printing Solutions CD into your computer CD ROM drive 3 From the Microsoft Windows Start menu click on Settings and then click on Printers 4 Right click on your TROY Security Printing Solution icon and then click on Properties from the pull down menu If multiple printers are installed make sure the correct printer icon is selected that corresponds to your TROY Security Printing Solutions printer 5 Click on the Configure tab located at the top of the Properties window 6 Within the Other Options category click on the More button Some printer driver versions may not display the Other Options category If this is the case simply skip to the next step 7 Within the Fonts category place a check mark in the Font DIMMs check box and then click on the Configure button with some printer driver software versions the Configure button may already be clicked A new window will open labeled Configure Font DIMMs 8 Click on the Add button to open the Add Font DIMM window 9 Click on the Browse button to open a Windows Explorer style window Click on the down arrow in the Drives box to select the CD ROM drive on your computer Double click on the top folder root directory from the list of folders For international products double click on the Intl folder on the TROY Security Printing Solution
17. rt monitor is set up on the host computer all this functionality takes place in the background without the need for user intervention Using the TROY Port Monitor or custom applications designed to print to TROY Security Printers certain printer feature settings can be temporarily changed during a print job When the print job has finished the EX printer will automatically return to the original default feature configuration set by the administrator Refer to Section 6 Using the TROY Port Monitor for more information NOTE To maintain MICR printing security and to allow users the ability to configure their MICR print jobs the TROY Port Monitor must be installed on each host computer that will be used to print MICR documents on the TROY Security Printer Close all applications before installing the TROY Port Monitor Place the TROY Security Printing Solutions CD into your CD ROM drive From the Start menu click on Run and then click on Browse PY N a Click on the down arrow in the Look In box at the top of the window and then click on the drive letter designated for the CD ROM drive on your computer Double click on the TROY Port Monitor folder om Click on the file named setup exe click on Open and then click on OK to start the installation process Follow the screen prompts to complete the installation NOTE The TROY Printer Utility or TROY Port Monitor can be removed using the uninstall procedures located in Section 5 o
18. s CD 10 Click on the file located in the left hand window named TroySEC hpd or TroySECINTL hpd for International customers and then click on Open or OK the displayed window may vary depending on the operating system being used With some printer drivers the Add Font DIMM window will appear If this window appears click on OK to close the window 11 Within the Configure Font DIMMs window verify the installation by clicking on the Font DIMM Name TROY Security Font Collection or TROY International Security Font Collection listed under Installed DIMMs Within the Fonts on DIMM list the TROY E 13B enabled along with other TROY fonts will be displayed 12 Repeat Steps 9 through 11 to install the barcode fonts Double click on the barcode folder on the CD and select the TroyBAR hpd file Verify the installation by clicking on the Font DIMM Name TROY Barcode Font Collection listed under Installed DIMMs Within the Fonts on DIMM list the TROY barcode fonts will be displayed 13 Close all remaining open windows Please refer to the TROY Security Printing Solutions User s Guide Section 8 Using TROY Fonts before using the installed fonts Document 50 70377 001 Rev D Page 3 of 10 aa __ Sik OY Security Printing Solutions Qu I ck S t ar t Gu I d e Install the TROY Screen Fonts for Windows 98 ME 2000 NT4 0 XP In addition to the TROY printer fonts that are permanently programmed into your TROY Security Printing
19. utility takes advantage of the Windows installed printer collection allowing access to any printer installed in the Windows environment The printer connection may be local network or direct network connected The TROY Printer Utility should be installed on the administrator s computer only Some of the features of the TROY Printer Utility are provided for special applications and may not be intended for general use Refer to the TROY Security Printing Solutions User s Guide Section 4 Using the TROY Printer Utility for more information 1 Close all applications before installing the TROY Printer Utility application 2 Insert the TROY Security Printing Solutions CD into your CD ROM drive 3 From the Start menu click on Run and then click on Browse 4 Click on the down arrow in the Look In box at the top of the window and then click on the drive letter designated for the CD ROM drive on your computer Double click on the TROY Printer Utility folder fi Click on the file named setup exe click on Open and then click on OK to start the installation process Follow the screen prompts to complete the installation Install the TROY Port Monitor for Windows 98 ME 2000 NT4 0 XP The TROY Port Monitor allows each user to embed additional user defined data and or print commands data encryption and TROY security commands into the print data stream generated by their Windows application before it is sent to the printer Once a po
20. ution develops a noticeable print quality defect that cannot be corrected by replacing the MICR toner cartridge the MICR Quality Document can be sent to TROY for evaluation Do not continue to print MICR documents if print defects are present Document 50 70377 001 Rev D Page 9 of 10 aa __ Sik OY Security Printing Solutions Qu I ck S t ar t Gu I d e Obtaining Technical Assistance The TROY Printer Utility provides several help screens to guide you through the available features and functions of your TROY Security Printing Solution TROY technical support is available to assist you with any questions concerning the setup operation and maintenance of your Security Printing Solution Specific system information about your TROY product configuration is available through the TROY Printer Utility You are also encouraged to visit the TROY web site for the latest FAQs Frequently Asked Questions information on the latest TROY products or for ordering MICR toner and other printing supplies TO VIEW TECHNICAL SUPPORT INFORMATION From the Main Window click on Help and then click on Technical Support to view the TROY Technical Support HTML page for telephone numbers and hours of business TO VIEW INFORMATION ON THE TROY WEB SITE From the Main Window click on Help and then click on TROY on the Web to access the TROY web site Click on the Services and Support button at the top of the web page to view the available topics You can acc
21. y Center optical drum inside the toner cartridge can also cause streaking and other print quality defects TROY s state of the art paper and print testing laboratory evaluates your checks and other MICR documents to ensure that they conform to ANSI and APACS specifications For more information about how we can assist you with your MICR needs please contact TROY s MICR Technology Center at 800 854 6040 To ensure optimum MICR print quality always use a TROY MICR toner cartridge with your TROY Security Printing Solution LLL TT TPIT TTT TTTTTTTTTTTTTT TT TTT TTT tr ttt rrr rrr tt specifications and cause your printed checks to be rejected thereby incurring significant manual processing fees to you by your bank se tt b293G567890 amp k234567890 amp b23G567890 miei amp Always replace the TROY MICR toner HAAA AA AAAA Doe cartridge with a new TROY MICR toner oe cartridge when a low toner condition exists fic TROY 4200 EX SERIES INFORMATION MICR ANALYSIS 2 PRINTER SN CNBX405526 FW 78 20087 002 A 20021204 DATE MICR documents printed after a low toner SS a medial condition occurs may not meet MICR contact SIGNAL RANGE E PHONE AVERAGE ON US LILI L IIT ttt tI LIIIIIIIIIAAIIIIA AAAA I feo THE AREA BELOW IS A 5 8 CLEAR BAND AND MUST BE FREE OF ALL MAGNETIC TONER OTHER THAN MICR CHARACTERS REVISION G 23456789 13k 22000 281 k23 L56789 de NOTE If your TROY Security Printing Sol
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