Technicolor - Thomson 25922 User's Manual
Contents
1. Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time FRED PAGE Caller ID name 317 555 1234 10 28 ew 10 20 reer 4 OF Caller ID phone number Caller ID Record Number Time Date Caller status NEW or REPEAT Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company if you receive an incoming call and you are already on the phone a beep indicates the presence of a Call Waiting call on the line Only the handset that is in use at the time of the call will display and store the Call Waiting Caller ID information e When you hear the call waiting beep in the handset receiver press the flash call waiting button to put the current call on hold and answer the incoming call Press the flash call waiting button again to return to the original call Receiving CID Records When you receive a call the Caller ID information is transmitted between the first and second ring The Caller ID information appears on the display while the phone rings giving you a chance to mo2. button mem CALLER ID VOLUME memory button button redial button chan channel button format trans format transfer button N PAUSE ringer tone exit b ttONI button mute menu flash call waiting button button microphone Base Layout charge in use indicator Installing the Phone Installing the Handset Battery NOTE You must connect the handset battery before use CAUTION To reduce the risk of fire or personal injury use only A the Thomson Inc approved Nickel Cadmium Ni Cd battery model 5 2729 or Nickel Metal Hydride Ni MH battery model 5 2522 which are compatible with this unit 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment PLEASE REGISTER shows in the display NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way black wire PRESS DOWN FIRMLY red wire 4 Insert the battery pack 5 Close the battery compartment by pushing the door up until it snaps into place Base Station 1 Choose an area near an electrical outlet and a telephone wall jack RJ11C and place your cordless telephone on a level surface such as a desktop or tabletop or you may mount it
3. 2 When the data shows in the display press the delete button The display shows DELETE 3 Press delete button again to delete the data The display shows DELETED Dialing a Stored Number Make sure the phone is ON by pressing the TALK CALL BACK button 2 Press the mem button ke 3 Press the memory location 0 9 The number dials automatically OR 1 Make sure the phone is OFF not in TALK mode 2 Press the mem button 3 Use the touch tone pad or the CALLER ID VOLUME a or button to scroll to the number you want to dial 4 Press the TALK CALL BACK button The number dials automatically Chain Dialing from Memory Use this feature to make calls which require a sequence of numbers such as calling card calls to a frequently called long distance number Each part of the sequence is dialed from memory The following example shows you how to use chain dialing to make a call through a long distance service The Number For Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1 Make sure the phone is ON in TALK mode 2 Press the mem button and then press 7 3 When you hear the access tone press the mem button and then press 8 4 At the next access tone press the mem button and then 9 TIP Wait for the access tones before pressing the next mem button or your call may not go through Changing the Battery Make sure the telephone is OFF not in TA
4. DDN and cannot be formatted READY Indicates the handset is registered and available for use REPT Repeat call message Indicates that a new call from the same number was received more than once TRANSFERRING Indicates the call is being transferred from one handset to another UNABLE TO DIAL Indicates the CID or memory contents cannot be dialed UNABLE TO STORE Indicates the CID or memory contents cannot be stored UNAVAILABLE Indicates the handset is out of range Or an additional handset is in use Or there has been a base power failure in which case you must place all handsets on the main base cradle for 20 seconds to re register UNKNOWN The incoming call is from an area not serviced by Caller ID or NAME CALLER caller information is not sent NUMBER Handset Sound Signals Signal Meaning A long warbling tone with ringer on Signals an incoming call One long beep tone Confirmation tone One beep every 7 seconds Low battery warning Troubleshooting Tips Caller ID Solutions No display e Fully charge for 16 hours or replace the battery e f you are using AC electrical power make sure that the unit is connected to a non switched electrical outlet Unplug the AC power converter from the unit and plug it back in e To see Caller ID information in your display you must be subscribed to Caller ID service through your local telephone company Caller ID incomplete e The unit displays this message if it detects anythi
5. s stored phone number before making the call press the format trans button to adjust the number and try again Available formats include Number of digits Explanation Example Eleven digits long distance code 1 1 317 555 8888 3 digit area code 7 digit telephone number Ten digits 3 digit area code 317 555 8888 7 digit telephone number Seven digits 7 digit telephone number 555 8888 Storing CID Records in Internal Memory You may also store CID information in the phone s internal memory NOTE It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory 1 Make sure the phone is OFF not in talk mode 2 Use the CALLER ID VOLUME 4 or button to scroll to the desired CID record 3 Press the mem button 4 Use the touch tone pad to enter a memory location 0 9 to store the number in that memory location You will hear a confirmation tone NOTE If the memory location is occupied REPLACE MEMO is displayed and you must confirm replacement by pressing the mem button NOTE Press the tone exit button once to keep the previous setting making no changes and return to the menu NOTE If the selected CID record contains any information that is non numeric the unit will not allow this record to transfer to the internal user memory The handset will display UNABLE TO STORE To Replace a Stored CID Record 1 Repeat steps 1 throug
6. Call Transfer feature applicable ONLY with additional handsets you must have the Transfer ON OFF set to ON through the menu of the transferring handset 1 Press the mute menu button until TRANSFER 1 OFF shows in the display 2 Use the CALLER ID VOLUME or button or the touch tone pad on the handset and select 10FF 3 Press mute menu again to save Default Setting You may return handset settings to the factory default setup using this menu 1 Press the mute menu button until DEFAULT NO shows in the display NO is the default 2 Use the CALLER ID VOLUME 4 or button on the handset to scroll to YES or NO NOTE If you choose YES all settings in the programmable menu return to the factory defaults 3 Press mute menu to save Cordless Phone Basics Charge In Use Indicator The phone is ON when the charge in use indicator on the base is lit The handset visual ringer and base indicator flash when you receive a call Answering a Call 1 When the phone rings pick up the handset and press the TALK CALL BACK button 2 When finished press the TALK CALL BACK button again or place the handset on the base cradle to hang up Making a Call 1 Pick up the handset and press the TALK CALL BACK button Wait for the dial tone The call timer starts counting minutes and seconds in the display 2 Dial a telephone number 3 When finished press the TALK CALL BACK button again or place the handset on the ba
7. Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW J RISK OF ELECTRIC SHOCK DO POINT WITHIN THE HEAD WITHIN THE NOT REMOVE COVER OR WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT TRIANGLE IS A BACK NO USER WARNING SIGN SERVICEABLE PARTS INSIDE ALERTING YOU OF REFER SERVICING TO IMPORTANT DANGEROUS QUALIFIED SERVICE INSTRUCTIONS VOLTAGE INSIDE PERSONNEL ACCOMPANYING EXPOSE THIS THE PRODUCT THE PRODUCT PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Introduction CAUTION When using telephone equipment there are basic A safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 25922xx1 Make sure your package inc
8. on the wall 2 Plug one end of the telephone line cord into the TEL LINE jack at the back of the base and the other end into a modular jack 3 Plug the AC power converter into the electrical outlet and the DC connector into the jack at the back of the base 4 Place the handset in the base cradle The charge in use indicator turns on verifying the battery is charging The unit will take 20 seconds to register and verify its security code READY shows in the handset s display NOTE In case of a power failure the handsets may display UNAVAILABLE when the TALK CALL BACK button is pressed You must then place all handsets on the main base cradle for 20 seconds to re register 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage use only the 5 2837 gray or 5 2835 black listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position Wall Mounting 1 Turn the base over 2 Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower portion of the bottom of the base Then push down and snap the pedestal into place 3 Slip the mounting holes on the back of the base over the wall plate posts and slide the unit down into place Wall plate not include
9. the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press the delete button to backspace and erase the wrong character s or number s 3 Press mute menu again to save NOTE If no name is entered READY shows in the display Local Area Code 1 Press the mute menu button until AREA CODE shows in the display is the default 2 Use the touch tone pad on the handset to enter your three digit area code 3 Press mute menu again to save NOTE If you make a mistake press the delete button to erase a wrong number Ringer ON OFF 1 Press the mute menu button until RINGER 1 ON shows in the display 1 ON is the default 2 Use the CALLER ID VOLUME 4 or button or the touch tone pad on the handset to scroll to 1 ON or 2 OFF 3 Press mute menu to save NOTE If you turn the ringer off RINGER OFF shows on the display Ringer Tone You can choose from 3 ring tones 1 Press the mute menu button until RINGER TONE 01 shows in the display 01 is the default 2 Use the CALLER ID VOLUME a or button on the handset to select from 01 to 03 3 Press mute menu to save Tone Pulse 1 Press the mute menu button until 1 TONE 2 PULSE shows in the display 1 TONE is the default 2 Use the CALLER ID VOLUME 4 or button or the touch tone pad on the handset to scroll to 1 TONE or 2 PULSE 3 Press mute menu to save Transfer ON OFF In order to use the
10. the number You will hear a confirmation tone Storing the Last Number Dialed 1 Repeat steps 1 through 6 in Storing a Name and Number in Memory 2 Press the redial button 3 Press the mem button to store the number You will hear a confirmation tone To replace an old number with a new redial number 1 Repeat steps 1 through 6 in Storing a Name and Number in Memory 2 Press the redial button 3 Press the mem button and REPLACE MEMO shows in the display 4 Press the mem button again to replace the old number with the new number You will hear a confirmation tone Inserting a Pause in the Dialing Sequence of a Stored Number If a pause is needed to wait for a dial or access tone press the PAUSE ringer button to insert a delay in dialing sequence of a stored number for example after you dial 9 for an outside line or to wait for a computer access tone pause shows in the display as a P and each pause counts as one digit in the dialing sequence Changing a Stored Number 1 Repeat steps 1 through 7 in Storing a Name and Number in Memory 2 Press the mem button and REPLACE MEMO shows in the display 3 Press the mem button to store the number You will hear a confirmation tone Reviewing and Deleting Stored Numbers 1 To review stored numbers press the mem button and use the CALLER ID VOLUME 4 or button to scroll to the memory location or press the corresponding number key for a desired memory location 0 9
11. LK mode before you replace battery CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved Nickel Cadmium Ni Cd battery model 5 2729 or Nickel Metal Hydride Ni MH battery model 5 2522 which are compatible with this unit kk Remove the battery compartment door 2 Disconnect the cord attached to the battery pack and remove the battery pack from the handset 3 Insert the new battery pack and connect the cord to the jack inside the battery compartment 4 Put the battery compartment door back on 5 Place handset in the base to charge Allow the handset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions e Donot burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e To reduce the risk of fire or personal injury use only the Nickel Cadmium Ni Cd or Nickel Metal Hydride Ni MH battery listed in the User s Guide e Keep batteries out of the reach of children e Remove batteries if storing over 30 days NOTE The RBRC seal on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or
12. Model 25922 Series 5 8 GHz Cordless Handset System User s Guide Important Information NOTICE This product meets the applicable Industry Canada technical specifications Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device The equipment must be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTES This equipment may not be used on coin service provided by the telephone company Visit the GE website at www GE co
13. atic on the line Press and release the chan button to move to the next clear channel Exit Press the tone exit button to cancel any command you initiated Page This feature assists in locating a misplaced handset Press the page button on the base The handset beeps continuously for about 2 minutes until you press the TALK CALL BACK button on the handset or the page button on the base NOTE You may still page the handset when the ringer is off Ringer ON OFF Shortcut Apart from the setting in the main menu there is a shortcut to set the ringer Make sure the phone is OFF not in talk mode 1 Press the PAUSE ringer button to go to the RINGER ON OFF menu RINGER 1 ON shows in the display 1 ON is the default 2 Use the CALLER ID VOLUME a or button or the touch tone pad on the handset to scroll to 1 ON or 2 OFF 3 Press the PAUSE ringer button to save your selection You will hear a confirmation tone Volume When the phone is ON in TALK mode press the CALLER ID VOLUME 4 or button to adjust the listening level Choose from five volume settings VOL 1 is the lowest volume and VOL 5 is the highest volume NOTE The phone will automatically reset VOL 5 to VOL 4 after you hang up Mute Use mute during a phone conversation to speak privately and off line with a third party 1 Press the mute menu button MUTE shows in the display The party on the telephone will not hear you 2 Press the mute menu butt
14. call 1 800 8 BATTERY or contact a local recycling center Display Messages The following messages show the status of the phone or help you set up and use your phone BLOCKED CALL Caller information is blocked from transmission BLOCKED Caller name and number is blocked from transmission NAME NUMBER DELETE ALL Prompt asking if you want to erase all Caller ID records DELETE CALL ID Prompt asking if you want to erase the current Caller ID record that is shown on the display DELETE Prompt asking if you want to erase one of the 10 numbers stored in the phone s outgoing memory DELETED Prompt confirming a CID record is erased EMPTY Indicates a memory location is vacant END OF LIST Indicates there is no additional information in the Caller ID memory log ENTER NAME Telling you to name the handset or enter a name for one of the 10 memory locations INCOMPLETE Caller information is interrupted during transmission or DATA the phone line is excessively noisy LOW BATTERY Indicates the handset battery is low and needs charging NEW Indicates call or calls have not been reviewed NEW VOICE MAIL Indicates a new voice mail is available NO DATA No Caller ID information was received NO CALLS Indicates no calls have been received PAGING FRM BASE Someone is paging the handset from the base PLEASE REGISTER Indicates the handset needs to be registered before use PRESS TALK KEY Indicates the CID number is a Directory Dial Number
15. d NOTE If desired gather the extra telephone line and power adaptor cord and store inside the wall mounting pedestal setup There are eight programmable menus available Language Handset Name Area Code Ringer On Off Ringer Tone Tone Pulse Transfer ON OFF and Default Setting During programming you may press the mute menu button at any time to go to the next option To exit the menu keep the previous setting and return to the standby mode press the tone exit button Display Language 1 Press the mute menu button until ENG 2FRA 3ESP shows in the display 1ENG is the default ENG stands for English FRA stands for French ESP stands for Spanish 2 Use the CALLER ID VOLUME 4 or button or the touch tone pad on the handset to enter your selection 3 Press mute menu again to save Handset Name 1 Press the mute menu button until ENTER NAME shows in the display 2 Use the touch tone pad on the handset to enter the name up to 15 characters More than one letter is stored in each of the number keys For example to enter the name Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter I Press the 5 key 3 times for the letter L Wait for one second Press the 5 key 3 times for the second letter L Press the 1 key to insert a space between the L and the S Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter press
16. e handset in the extra charging cradle The charge indicator turns on verifying the battery is charging 3 Allow the phone to charge for 16 hours Registration YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE After the optional handset has charged for 16 hours on the extra charger place it on the main base station for 20 seconds it will then automatically register NOTE PLEASE REGISTER shows on the display if the handset has not been registered Once a handset has completed registration successfully READY will show on the handset s display NOTE In case of a power failure the handsets may display UNAVAILABLE when the TALK CALL BACK button is pressed You must then place all handsets on the main base cradle for 20 seconds to re register
17. from these appliances Certain other communications devices may also use the 5 8 GHz 900 MHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 5 8 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines e Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight e Avoid areas of excessive dust moisture and low temperature e Avoid other cordless telephones or personal computers e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines Handset Layout visual ringer delete button display CALLER ID VOLUME 4 TALK CALL BACK button
18. h 4 in Storing CID Records in Internal Memory After you enter the memory location REPLACE MEMO shows in the display 2 Press the mem button again and the new CID record replaces the old memory in that location You will hear a confirmation tone Deleting a CID Record 1 Make sure the phone is OFF ot in TALK mode 2 Use the CALLER ID VOLUME or button to display the CID record you want to delete 3 Press delete button The display shows DELETE CALL ID 4 Press delete button again to erase the record and DELETED will be displayed on the screen You will hear a confirmation tone NOTE Press the tone exit key to return to the standby mode Deleting All CID Records 1 Make sure the phone is OFF not in TALK mode 2 Use the CALLER ID VOLUME or button to display any Caller ID record 3 Press and hold the delete button until DELETE ALL shows in the display 4 Press delete button again to erase all records You will hear a confirmation tone The display shows NO CALLS NOTE Press the tone exit key to return to the standby mode Memory Each handset can store up to ten 24 digit numbers with up to 15 character names in memory for quick dialing This memory feature is in addition to the CID memory log which stores up to 40 CID records in each handset Storing a Name and Number in Memory 1 Make sure the phone is OFF not in TALK mode 2 Press the mem button 3 Press the desired memory locatio
19. ion can shield radio signals e You re too close to appliances such as microwaves stoves computers etc e Atmospheric conditions such as strong storms e Base is installed in the basement or lower floor of the house e Base is plugged into an AC outlet with other electronic devices e Baby monitor is using the same frequency e Handset battery is low e You re out of range of the base General Product Care To keep your telephone working and looking good follow these guidelines e Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps e DO NOT expose to direct sunlight or moisture e Avoid dropping and other rough treatment to the phone e Clean with a soft cloth and never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date Warranty Thomson Digital Technologies Ltd warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year trom the original date of purchase it will be replaced free of charge including return transportation This warranty does not include damage to the product resulting from accidents misuse or leaking batteries Should your product not perform properly during the warranty period either 1 Return it to the selling dealer with proof of purcha
20. ludes the items shown here Handset battery Battery compartment pack cover oP Handset Wall mount bracket Telephone line cord AC power adaptor For Model 25922xx2 there will be ONE additional handset charge cradle battery pack and cover than shown above For Model 25922xx3 there will be TWO additional handsets charge cradles battery packs and covers than shown above For Model 25922xx4 there will be THREE additional handsets charge cradles battery packs and covers than shown above Telephone Jack Requirements wae To use this phone you need an RJ11C type modular telephone z jack which might look like the one pictured here installed in Modular ry your home If you don t have a modular jack call your local telephone g phone company to find out how to get one installed line jack Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away
21. m phones THOMSON amp b d images amp beyond Thomson Digital Technologies Ltd 30 Eglinton Ave W Suite 304 Model 25922C Mississauga ON Canada L5R 3E7 00017557 Rev 4 CAN E 2008 Thomson Digital Technologies Ltd 08 05 Trademark s Registered Printed in China Marque s d pos els Interference Information This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual Reasonable protection against such interference is ensured although there is no guarantee this will not occur in a given installation If interference is suspected and verified by switching this equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient the radio television receiver s antenna relocate the equipment with respect to the receiver plug the equipment and receiver into separate circuit outlets The user may also wish to consult a qualified radio television technician for additional suggestions This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations Telephone Network Information Should your equipment cause trouble on your line which may harm the telephone network the telephone company where practicable may notify you that temp
22. n 0 through 9 or use CALLER ID VOLUME or to scroll to the desired memory location NOTE If the memory location is occupied the memory location number and stored name and telephone number shows in the display If the memory location is empty EMPTY shows in the display 4 Press the mem button again The display shows ENTER NAME NOTE If you don t want to enter the name skip step 5 ion Use the touch tone pad on the handset to enter the name up to 15 characters and press the memory button to save More than one letter is stored in each of the number keys For example to enter the name Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter Press the 5 key 3 times for the letter L Wait for one second Press the 5 key 3 times for the second letter L Press the 1 key to insert a space between the L and the S Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter press the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press the delete button to backspace and erase the wrong character s or number s 6 Press the mem button to save the name The display shows ENTER TEL NUMBR 7 Use the touch tone pad to enter the telephone number you want to store up to 24 digits NOTE The system treats PAUSES as delays or spaces in the dialing sequence 8 Press mem again to store
23. ng other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line Telephone Solutions Handset can not link e If any handsets become inoperable place it on the main base cradle for 20 seconds to re register No dial tone e Check or repeat installation steps e Make sure the base power cord is connected to a working electrical outlet e Make sure the telephone line cord is connected to the base unit and the modular phone jack e Disconnect the base from the wall phone jack and connect another phone to the same jack If there is no dial tone on the second phone the problem might be your wiring or local service e The handset might be out of range of the base Move closer to the base e Make sure the battery is properly charged for 16 hours e Ensure the battery pack is installed correctly e Did the handset beep when you pressed the TALK CALL BACK button Did the in use indicator come on The battery may need to be charged Handset does not ring e Make sure the ringer is set to ON this can be done through the handset setup menu Ringer Volume e You may have too many extension phones on your line Try unplugging some phones e See solutions for No dial tone Charge in use indicator on the base flashes e Provided your phone company offers voice messaging service and you subscribe to it the charge in use indicator on the base flashes when
24. nitor the information and decide whether or not to answer the call Storing CID Records In CID Memory If you are not at home or cannot answer your telephone s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable When the 41st call is received the oldest Caller ID record 1st call is automatically deleted You may review the stored information at any time Calls received since your last review show as NEW in the display Calls that have not been previously reviewed but were received from the same number more than once show as REPT in the display Reviewing CID Records As calls are received and stored the display is updated to let you know how many calls have been received To scroll CID records 1 Make sure the phone is OFF not in talk mode 2 Press the CALLER ID VOLUME button to review the newest CID record 3 Press the CALLER ID VOLUME 4 button to review the oldest CID record first Dialing a CID Number 1 Make sure the phone is OFF not in TALK mode 2 Use the CALLER ID VOLUME or button to display the desired record 3 Press the TALK CALL BACK button The number dials automatically NOTE Depending on a how the incoming caller s phone number is formatted when it is received and b whether or not you previously pre programmed your local area code into the set up menu you may need to adjust the format of the incoming caller
25. on when finished Temporary Tone This feature is useful only if you have pulse rotary service Temporary Tone Dialing enables pulse rotary service phone users to access touch tone services offered by banks credit card companies etc For example when you call your bank you may need to enter your bank account number Temporarily switching to touch tone mode allows you to send your number 1 Dial the telephone number and wait for the line to connect 2 When your call is answered press the tone exit button on the handset to temporarily change from pulse dialing to tone dialing 3 Follow the automated instructions to get the information you need 4 Hang up the handset and the phone automatically returns to pulse rotary dialing mode Call Transfer applicable only with additional handsets During an external call you may transfer the external call to another handset 1 Press the format trans button on the originating handset TRANSFERRING shows in the display All registered handsets will be paged 2 Press the format trans button or TALK CALL BACK on receiving handset to answer call NOTE To cancel the call transfer you may press tone exit button or the format trans button on the originating handset NOTE If there is no answer within 2 minutes after transferring the call then the handsets will be rung back callback If no handset answers within 30 seconds then the external call will be automatically dropped
26. orary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business If these changes are expected to affect the use or performance of your telephone equipment the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service Notice must be given to the telephone company upon termination of your telephone from your line REN Number On the bottom of this equipment is a label indicating among other information the Ringer Equivalence Number REN for the equipment The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local teleohone company REN Number is located on the cabinet bottom Licensin Licensed under US Patent 6 427 009 Hearing Aid Compatibility HAC This telephone system meets FCC Industry Canada standards for Hearing Aid Compatibility FCC RF
27. se cradle to hang up NOTE In case of power failure the handset may display UNAVAILABLE when the TALK CALL BACK button is pressed You must then place the handset on the main base for 20 seconds to reset the unit Pre dialing 1 Make sure the phone is OFF not in TALK mode 2 Dial a telephone number the number you dial shows in the display NOTE If you make a mistake dialing the number use the delete button to backspace and erase the wrong number and enter the correct number 3 Press the TALK CALL BACK button on that handset The number auto matically dials and the call timer starts counting the minutes and seconds in the display 4 When finished press the TALK CALL BACK button again to hang up NOTE You may enter up to 32 pre dial digits Redial While the phone is ON in TALK mode press the redial button to redial the last number you dialed up to 32 digits OR While the phone is OFF in standby mode press the redial button and then the TALK CALL BACK button to redial the last number Flash Use the flash call waiting button to activate custom calling services such as call waiting which are available through your local phone company TIP Do not use the TALK CALL BACK button to activate custom calling services such as call waiting or you ll hang up the phone Channel Button While talking on the phone it may be necessary for you to manually change the channel to improve reception and reduce noise or st
28. se for replacement OR 2 Call 1 800 522 0338 English or 1 800 522 0445 French for instructions concerning where to mail the product The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation and to the extent that any such provisions purport to disclaim exclude or limit any such statutory warranties and other rights and remedies such provisions shall be deemed to be amended to the extent necessary to comply therewith Attach your sales receipt to this booklet for future reference This information is required if service is needed during the warranty period PURCHASE DATE NAME OF STORE Accessory Information DESCRIPTION MODEL NO Handset Replacement Battery 5 2729 Ni Cd 5 2522 Ni MH Power adaptor 5 2837 5 2835 Handset cradle 5 2751 5 2752 To order call the nearest distributor for your area Ontario 905 624 8516 Manitoba 204 783 2088 British Columbia 604 438 8001 Quebec 514 352 9071 A shipping and handling fee will be charged upon ordering It is required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability Instructions For Additional Handset s IMPORTANT You can only use one handset at a time and there is NO conference and intercom features for these
29. the phone is not in use to indicate there is a message waiting It stops flashing after the message has been reviewed You experience static noise or fading in and out e Change channels e The handset may be out of range Move closer to the base e Relocate the base e Charge the battery e Make sure base is not plugged into an electrical outlet with another household appliance Unit beeps e Place handset in base cradle for 20 seconds to reset the security code If that doesn t work charge the battery for 16 hours e See solutions for No dial tone e Replace the battery Memory dialing e Make sure you correctly program the memory location keys e Make sure you follow the proper dialing sequence e You may need to reprogram numbers into memory after a power outage or battery replacement Out of range e Move closer to the base e Reset the battery Unplug the battery and plug it in again after five seconds e Reset the power supply Unplug the supply and plug it in again after five seconds Phone with tone service dials out in pulse mode e Make sure phone is in tone dialing mode Phone won t dial out with pulse service e Make sure phone is in pulse dialing mode Handset displays UNAVAILABLE e Place the handset on the main base for reset e An additional handset is in use e Move closer to the base Causes of Poor Reception e Aluminum siding e Foil backing on insulation e Heating ducts and other metal construct
30. units If the TALK CALL BACK or SPEAKER button is pressed on one handset while another handset is in use UNAVAILABLE shows on the display Parts Checklist Make sure your package includes the items shown here art CALLER ID VOUME i Jes J C chan J er agg H0800 a Handset battery pack Battery Charge Cradle compartment cover Installing the Handset Battery NOTE You must connect the handset battery before use CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved Nickel Cadmium Ni Cd battery model 5 2729 or Nickel Metal Hydride Ni MH battery model 5 2522 which are compatible with this unit Handset 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment PLEASE REGISTER shows in the display NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery pack 5 Close the battery compartment by pushing the door up until it snaps into place Extra Charging Cradle 1 Plug the AC power adaptor of the extra charging cradle into the electrical outlet 2 Place th
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