TANDBERG D1440902 User's Manual
Contents
1. on the Movi control window brings up the Settings dialog Remember to store changes to settings by clicking OK when you are done Note Most of Movi s settings can be changed at any time including during a call Network If you know that more bandwidth than the default setting is available you may increase the bandwidth setting for better video quality Note Your IT administrator may limit the bandwidth options available to yOu Video resolution The video resolution will always be the highest resolution available to you with the resources available If Movi detects that it is using too high a share of your system resources the resolution will be lowered automatically Note Your IT administrator may limit the video resolution options available to you Automatic startup By default Movi starts up when you log on to Windows De select the Start TANDBERG Movi at Windows logon check box to change this setting D1440902 TANDBERG MOVI USER GUIDE Status Settings Troubleshooting Notifications and ring tone You can decide when and how Movi shall notify you when calls come through To change the ringtone follow these steps 1 Use the drop down menu and select one of the alternatives 2 Listen to the tone by clicking the PLay button Note that you must stop one ring tone before you can try another 3 Click OK when you are happy with your selection You may also want to tweak the following settings e Do2. PiP to focus it p Contents Getting started Contacts The My contacts list contains endpoints and Movi users whose video addresses you have stored for quick retrieval and reuse Note The My contacts list is stored per user If there are other user accounts on your computer they will not have access to your list Adding a contact There are several ways of adding a new contact to the My contacts list 1 Use the search field or the Recent calls list to locate a person or endpoint 2 Select the list entry you want using the mouse or arrow keys This will make the link ADD To MY CONTACTS appear 3 Click ADD TO MY CONTACTS 4 Enter the name you want for your contact 5 Click Save or press ENTER You can also add a video address as a contact directly 1 Click My contacts 2 Click ADD NEW CONTACT 3 Enter the name you want for your contact 4 Enter the video address SIP URI 5 Click Save or press ENTER Deleting a contact 1 Click My contacts 2 Select the contact you want to delete using the mouse or arrow keys to make the link Ebit conTacT appear 3 Click EDIT CONTACT 4 Click DELETE CONTACT D1440902 TANDBERG MOVI USER GUIDE Status Settings Troubleshooting Recent calls Recent calls is an overview of your latest outgoing incoming and missed calls You can use the list to redial and to add callers and recipients from the list as contacts Note The list of recent calls is stored p
3. not play notification when am busy You will see the pop up dialog when you have set your status to Busy but no ring tone will be played This setting is enabled by default e Do not play notification when am in a call You will see the pop up dialog when you are already in a call but no ring tone will be played This setting is disabled by default e Enable tray icon notifications Movi provides balloon style notifications from the systray for example if you have missed calls This setting is enabled by default Device selection You may want to use different audio and video devices than those Movi has picked by default For example your camera and your PC may both have built in microphones The drop down lists let you choose from all devices detected on your system e Microphones audio input e Loudspeakers and or headphones audio output e Cameras video input Contents Getting started Contacts Troubleshooting Others cannot hear you If the other call participant s cannot hear you make sure your microphone is properly connected and not muted You cannot hear others If you cannot hear the other participant s the problem could be audio not being sent from their end If you think this is the case ask them to perform the microphone check described above If audio is indeed being sent make sure your loudspeakers or headphones are connected Check all volume controls e Your headphones or loudspeakers m
4. Contents Getting started Contacts Status Settings Troubleshooting User Guide TANDBERG Movi 3 0 www tandberg com See green D1440902 TANDBERG MOVI USER GUIDE 1 P Getting started Contacts Status Settings Troubleshooting jo i What s in this guide Getting started Closing Movi IMINO IG ccsaessaucectacecsuatteaacchteseeorscnssstesnacueetes 3 Closing and reopening the control window 6 Makino SUC alll sachinspactscutacsunatusscovmessyincmenoeteasess J ANNO OU erien ea enseesonateesdiamaenceenss 6 Receiving a call snennesnsrnsrerrerrrrrrrrrrerrerrsre 3 EXItING MOV siririieirrnrnacinronrrrna enei 6 POP UP TOODA icsawis conitennacdateenitacnranivmeiaieans 9 Using the keypad DTMF Window and camera control When to use the keypad ccccsseesseseseeeeeees 7 CI VIEW orrn r 4 How to USE the keypad ccececseceseeeeeeeeeeeees n Controlling your camera cceccseeeeseeeeeeeeaneeanes 4 Multi part Conferences ccseesseceeeeeeesaeeeeess 7 Keeping MOVi OR TOD cccscinissesecverinvienverieeies 4 Fullscreen video sssesresrssrrsrreserrrrsrrsrrrrreen 4 Settings Presentation sharin SELWO cipean i o Soe Maton Sitarlng VIEEO resolt moraro 8 HOW tO SNA Cisse 4 Notifications and ring t0ne seesrererrenn 8 MUN OS ORs sirai E cewesenaee 4 Device Seletti serrana 8 Contacts Troubleshooting Adding a COMAC sssini 5 Others Cannot hear YOU cceccseeseseeerseeees 9 Deleting a contact ecccecceseseeesee
5. atus button next to your name in the Movi control window The alternatives are Online Away Busy turns off the ring tone depending on settings see page 8 Appear offline remain logged in while appearing offline to others Note Your status will change automatically from Online to Busy in a call D1440902 TANDBERG MOVI USER GUIDE Settings Troubleshooting Closing Movi Closing and reopening the control window 1 Click on the X in the upper right corner to close the Movi window while remaining available to receive calls 2 Movi is now placed in your computer s systray in the lower right corner of your screen Your current status will be displayed on top of the Movi icon 3 To reopen the Movi window double click the systray icon or right click it and select Open Signing out To sign out from Movi for example to allow another user to log in 1 Click the status button in the Movi control window 2 Select SIGN OUT 3 If your username and password are already filled in click the CLEAR SIGN IN link to empty the fields for the next user Exiting Movi To exit the Movi application completely 1 Right click on the Movi icon in the systray 2 Select Exit When you exit Movi you will also be signed out Contents Getting started Contacts Using the keypad DTMF When to use the keypad Dual tone multi frequency DTMF signaling is used for telephone calls in the voice frequency band A to
6. ay have their own volume buttons or switches e The Windows volume settings will override all other volume controls Look for the loudspeaker icon in your systray to open and or unmute e Movi has its own volume settings Other audio issues If call participants are experiencing distorted sound very low sound or echos 1 Check whether any of you have enabled microphone boost echo cancellation gain control noise reduction digital effects or similar features for your audio devices 2 Turn all such audio device features off for Movi to work optimally Conference information Move the cursor over the video window to display in the top right corner which opens Conference information Your IT administrator may request this information from you for troubleshooting purposes D1440902 TANDBERG MOVI USER GUIDE Status Settings System requirements PC requirements Processor Any processor supporting SSE2 such as Pentium IV or better Memory 512MB RAM or more Operating system Windows XP SP2 or later Windows Vista or Windows 7 Connection IP network connection broadband LAN wireless At least 24 kbps is required for an audio connection For a video connection the recommended minimum is 128 kbps Graphics card OpenGL version 1 2 or higher Hardware support for DirectX 8 or higher Sound card Any standard sound card full duplex 16 bit or better should work with Movi Multimedia device requirement
7. e video window D1440902 TANDBERG MOVI USER GUIDE Status Settings Troubleshooting Presentation sharing During a call you can share one of your application windows such as a PowerPoint presentation How to share There are two ways to share an application window a Turn on fullscreen or slideshow view in an application during a call and Movi will ask you whether you want to share that window When you exit fullscreen view Movi will stop sharing D E brings up a list of your open application windows Select any of them to start sharing To stop click the same button again then click STOP SHARING PRESENTATION Tip If bandwidth or system resources are limited turning off your camera during a presentation will improve presentation quality What to share Participants will see everything that happens in the shared window as it occurs This feature has many potential uses Here are a few examples e Share your word processor and let call participants see your meeting notes as you type e Share pictures from your computer as a slideshow e Draw as you go share an image editor or other visualization tool e Share your web browser e mail inbox calendar Notes e You cannot share the Movi windows or your Windows desktop e Conference participants will not see your mouse cursor in the shared window e Your shared window will appear to you as a picture in picture PIP inside the video window Double click a
8. eeeeeeseeeees 5 You cannot hear Others cccccseccseeeeeseeeeees 9 Other audio ISSUCS anerer irern 9 Recent calls Tranic Qal eneen eE EEEN 9 Gall INTOP MAU ON kercimin r 5 mr iremen Deleting Call MOrmalON sssri 5 SYSE rEUEMENLS PC requirements ccccseecseeeeeseeaeeeeeeeeeeeneeenas 9 Presence status Multimedia device requireMents 0cceee 9 Status MESSAGES IN MOV cccseeesseerseensserenees 6 Setting your STATUS cece cecesceeeseeeeeceeeeeaesens 6 D1440902 TANDBERG MOVI USER GUIDE lt q 2 eee Contents Getting started Contacts Getting started The Movi software client is usually made available to you by your company s IT administrator A web camera a microphone and loudspeakers or a headset must be connected to your PC for Movi to work correctly See page 9 Signing in For some users sign in will be automatic and you may not even notice the sign in screen Otherwise your IT administrator should have supplied you with a username and password 1 Start by entering your username and password in the sign in form 2 Movi will sign you in automatically from now on unless you de select the options Remember my Username Remember my Password and Sign in automatically 3 Click SIGN IN Or press ENTER Making a call 1 In the search field start typing the name of the person to call 2 Click the name on the list or use your arrow keys to scroll down 3 Double click the name click o
9. er user If there are other user accounts on your computer they will not have access to your list Call information Each entry in the recent calls list has an icon indicating status Y You made an outgoing call You answered an incoming call You missed an incoming call If you have answered a call from a different Movi installation or endpoint this will be noted in the list as Answered elsewhere Each list entry also contains information on e Date and time of call e Call duration click on each entry to display e Video address of the caller incoming or the recipient outgoing Deleting call information To clear the Recent calls list 1 Click the RECENT CALLS button 2 Click the link CLEAR History in the lower right corner Contents Getting started Contacts Presence status Status messages in Movi Your Movi presence status is reflected in search results and contact lists Online this is an online Movi user Registered this is a connected endpoint Away the user has set this status Busy in a call set by Movi or endpoint when user is in a call Busy the user has set this status Offline set by Movi or endpoint when user signs out or exits but may also have been set by user No status no status information is available for this user who may be online or offline Setting your status You can manually change your status by clicking on the st
10. mouse pointer away from the toolbar to make it disappear p gt Contents Getting started Contacts Window and camera control Selfview Selfview is the option to see your own camera image CE in the Movi control window opens the video window in selfview mode even when a call is not active You may for example want to check that your camera angle is correct before initiating a call During a call selfview will appear to you as a picture in picture PiP inside the video window Double click a PiP to focus it or click and drag to move it around inside the window Controlling your camera MM on the video pop up toolbar switches your camera on and off Should you switch off the camera during a call Movi will continue to show the last video frame as a still image to other call participants If you switch the camera off before the recipient answers your call there will be no image of you available You may still turn the camera on during the call Note This setting does not affect the cameras of other participants Keeping Movi on top EJ in the top right corner of your Movi windows will keep the window visible on top of any other applications that may be active This is particularly useful when sharing a presentation as you can keep the video window visible while working in a different application Fullscreen video T on the video pop up toolbar toggles fullscreen video You can also do this by double clicking inside th
11. ne is sent representing each number pressed on the keypad The tone based keypad in Movi has several uses notably The keypad can be used to create and or enter passwords for multi part conferences Setting up a new conference may in other ways involve equipment that requires DT MF Voice systems frequently have tone based menu navigation such as To speak to an operator please press 1 How to use the keypad saa ON the video pop up toolbar brings up the keypad You may then enter a number using the mouse Note Sending DIMF may fail if the microphone is muted D1440902 TANDBERG MOVI USER GUIDE Troubleshooting Using the keypad during conferences The keypad may also be used for changing the layout of your video window and far end camera control during conferences Note This feature relies on the TANDBERG MCU which may or may not be part of your TANDBERG setup If in doubt talk to your IT administrator When the keypad is active during multi part conferences you may e Press 2 or 8 to change the layout e Press 4 or 6 to change which participant appears in the largest pane e Press 1 or 7 to enable far end camera control 1 and 7 will then zoom in and out if Supported 2 4 6 and 8 will work as arrows to move the camera of the participant in the largest pane Contents Getting started Contacts Settings Movi comes with predefined settings that should work out of the box for most users gt
12. r press Enter A video window will now appear on screen There are three more ways to initiate a new call a Click My contacts and select a name from your list See page 5 b Click RECENT CALLS and select a name from that list see page 5 c Enter a video address SIP URI for a person or an endpoint directly A video address for a person is usually the same as their e mail address Tip To see your own video address click on the button with your name on it near the top of the Movi control window D1440902 TANDBERG MOVI USER GUIDE Status Settings Troubleshooting Receiving a call When someone calls you on Movi this dialog will appear Incoming call from Firstname Lastname sip firstname lastname example com Answer or reject the call by clicking the buttons or close the dialog using the X to ignore the call without this being visible to the caller Pop up toolbar A toolbar with these buttons will appear when you move the mouse pointer over the video window pa Selfview see yourself on camera see page 4 Me Camera turn your camera off See page 4 U Microphone mute when not participating s Speaker volume click to mute or drag slider to adjust A 3 LJ Fullscreen use entire screen for video gp Presentation sharing share an application see page 4 a a E Numeric keypad use for tone based input see page 7 End call hang up Move the
13. s Microphone All microphones work well with Movi Note that some cameras have built in microphones Camera Movi works with most common web cameras For more information see Frequently asked questions on the TANDBERG website Troubleshooting Contents Getting started Contacts U S HEADQUARTERS TANDBERG 1212 Avenue of the Americas 24th Floor New York NY 10036 Telephone 1 212 692 6500 Fax 1 212 692 6501 Video 1 212 692 6535 E mail tandoberg tandberg com TANDBERG Status Settings Troubleshooting EUROPEAN HEADQUARTERS TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone 47 67 125 125 Fax 47 67 125 234 Video 47 67 126 126 E mail tandoberg tandberg com Copyright TANDBERG 2009 All rights reserved INTELLECTUAL PROPERTY RIGHTS The TANDBERG Movi client covered by this User Guide is protected under copyright patent and other intellectual property rights of various jurisdictions Any applicable software licenses and any limited warranty are located in the License Information displayed when installing Movi TANDBERG D1440902 TANDBERG MOVI USER GUIDE lt q See green amp p gt
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