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Tally Genicom 5040 User's Manual

1. DC4 14H Cancel Double Wide Printing 1 Line ESC SO 1BH OEH Double Wide Printing 1 Line ESC SI 1BH Select Condensed Mode ESC 1BH 21H Master Select ESC 1BH 28H 2DH Select Score ESC 1BH 2DH Auto Underscore ESC 4 1 34 Select Italic Mode ESC 5 1BH 35H Cancel Italic Mode ESCE 1BH 45H Select Emphasized Mode ESCF 1BH 46H Cancel Emphasized Mode ESC G 1BH 47H Select Double strike Mode ESC H 1BH 48H Cancel Double strike Mode ESC M 1BH 4DH Select 12 cpi ESCP 1BH 50H Select 10 cpi ESCS 1BH 53H Select Subscript or Superscript Printing ESCT 1BH 54H Cancel Subscript or Superscript Printing ESCW 1BH 57H Turn Double wide Mode On Off ESC g 1BH 67H Select 15 cpi ESC 1BH 6BH Select Typestyle Family ESC 1BH 70H Turn Proportional Mode On Off ESC 1BH 71H Select Character Style ESC w 1BH 77H Turn Double high Mode On Off ESC x 1BH 78H Select Letter Quality or Draft Download and character code setting ESC 1BH 25H Select User defined Set ESC amp 1BH 26H Define User Defined Characters ESC 6 1BH 36H Enable Printable Characters ESC 7 1BH 37H Enable Upper Control Codes ESC 1BH 3AH Copy ROM to RAM ESC 1BH 52H Select an International Character Set ESCt 1BH 74H Select Character Table ESC t 1BH 28H 74H Assign Character Table Bitimage ESC 1BH 2AH Select Graphics Mode ESC 1BH 3FH Reassign Graphics Mode 120
2. User guide Emulations ESCK 1BH 4BH Select Single density Graphics Mode ESCL 1BH 4CH Select Double density Graphics Mode ESC Y 1BH 59H Select High speed Double density Graphics Mode ESCZ 1BH 5AH Select Quadruple Density Graphics Mode Others BEL 07H Beeper DC1 11H Select Printer DC3 13H Deselect Printer CAN 18H Cancel Line DEL 7 Delete Character ESC EM 1BH 19H Set Auto Sheet Feeder Mode ESC SP 1BH 20H Set Inter Character Space ESC 1BH 23H Cancel MSB Control ESC lt 1BH 3CH Select Unidirectional Mode 1 Line ESC 1BH 3DH Set MSB to 0 ESC gt 1BH 3EH Set MSB to 1 ESC 1 40 Initialize Printer Additional commands ESCU 1BH 55H Turn Unidirectional Mode On Off ESC n p 1BH 5BH n 21H 70H Absolute vertical positioning from the top ESC n q 1BH 5BH n 21H 71H Change between document and journal printing ESC 1 5 23 70 Relative vertical positioning backwards ESC n p 1BH 5BH n 22H 70H Absolute vertical positioning from the bottom ESC n q 1BH 5BH n 23H 71H Selection of type fonts character sets ESC n p 1BH 5BH n 24H 70H Paper feed of the document ESC n1 n5 r 1BH 5BH n1 n5 24H 72H Parameter block MSR ESC r 1BH 5BH 22H 72H Reading a MSR track ESC r STX ETX 1BH 5BH 23H 72H 02H 03H Writing a MSR track ESC r 1BH 5BH 25H 72H Deleting a MSR track ESC n t 1BH 5BH n 21H 74
3. ESC 6 1BH 36H Select character set 2 ESC 7 1BH 37H Select character set 1 ESC 1BH 3DH Character font image download ESC T 1BH 5BH 54H _ Set code page ESC 1BH 5CH Print continuously from all character chart ESC 1BH 5EH Print single character from all character chart Bitimage ESC K 1BH 4BH Normal density bit image graphics ESC L 1BH 4CH Dual density bit image graphics ESC Y 1BH 59H Dual density bit image graphics ESC Z 1BH 5AH High density bit image graphics ESC g 1BH 5BH 67H High resolution graphics 117 Emulations 118 User guide Barcode ESC f 1BH 5BH 66H _ Setup barcode parameter ESC p 1BH 5BH 70H Set barcode data Others BEL 07H Beeper DC1 11H Select printer DC3 13H Deselect printer CAN 18H Cancel Data ESC BEL 1BH 07H Beeper ESC DC1 1BH 11H Select printer ESC 1BH 13H Deselect printer ESC CAN 1BH 18H Cancel data ESC Q 1BH 51H Deselect printer ESCR 1BH 52H Set all tabs to power on settings ESCU 1BH 55H Set print direction ESC K 1BH 5 4BH Set initial condition ESC j 1BH 6AH Stop printing AGM control com mand ESC 1BH 2AH Select Graphics Mode ESC 3 1BH 33H Set graphics line spacing n 180 ESCA 1BH 41H Set text line spacing n 60 ESC J 1BH 4AH Graphics variable line spacing n 180 4722 unique command ESC J 1BH 5 4AH Set single line den
4. 1 Print StatusPage Completed 2 c c SET UP 1 J lt J Print out status page in menu mode Jan 1 6 MENU USER 2 C SET UP lt 1 Print StatusPage SET UP 1 UE Print StatusPage Load Paper 2 c c srul 4 ed 54 User guide When the test printout is aborted or complet ed LCD will display Print StatusPage Com pleted The Print setting mode will be ended automat ically and a Power ON reset will be per formed Power the printer off Press and hold the USER key while switching on the printer Press the EJECT or USER key twice The fol lowing message appears in the LCD display Press the STOP key Insert the paper in the printer The LCD dis plays Print StatusPage Printing and the printout of the status page is carried out User guide 1 Print StatusPage Printing om SET UP 1 J lt 1 Print StatusPage Completed 2 c c Kill SET UP 1 i A Menu The paper will be ejected once printing is com plete When the test printout is aborted or complet ed LCD will display Print StatusPage Com pleted Press the STOP key to return to menu mode 55 Status page example 56 User guide Firmware Version FW 0101 Serial No 0000000000 Version CG 0101 SCS No O
5. c 109 8 8 BS CAN B VT ESC o A E gt Code page 923 User guide Character sets ISO code pages ISO 8859 2 8 H X 8 BS CAN B VT ESC ISO 8859 5 4 x 8 8 BS CAN 102 Character sets User guide ISO 8859 7 gt lt 8 8 BS CAN kd B VT ESC ISO 8859 8 8 H X 8 BS CAN B VT ESC C FF FS D CR E SO 103 Character sets User guide Available code pages The following list includes all the character sets you can select from the and fonts control panel or via ESC sequences and specifies the fonts in which they are available The printer does not support all code pages in the all fonts See the Code page Table and Notes The Roman typeface is selected on these code pages The OCR B typeface are available on ASCII character set and a part of character of code page 437 850 860 863 865 and 858 OCR B font is able to be printed by Euro Symbol character OCR A character set is prior to any code page or nationality Code page Font Draft Roman e Courier Bold Prestige Script Orator Orato S Gothic OCR A OCR B PC 437 Y v v v v v v v v v e e PC 850 v v v v v v v v v v e e PC 860 v v v v v v v v v v e e PC 863 v v v v v v v v v v e e PC 865 v v v Y v v v v v v e e PC 852 v v v v v v v v v v 1 PC 853 v v v v v v v v v v e 1 PC 857 v
6. When the document is drawn in the message ONLINE PAPER appears in the LCD When printing is completed the document is transported out of the printer and released for removal The message ONLINE NO PAPER appears on the LCD again Place right edge of document inside this area 27 Print media User guide Inserti nga passbook Before processing a new vettical fold or horizontal fold passbook you should eliminate the stiffness of the fold by proceeding as follows Open the passbook on the page that you want to print Bend the fold backwards extremely hard Stroke along the fold of the passbook with both thumbs and index fingers and slightly bent the passbook outwards If you want to print a new passbook repeat this procedure several times Sparkassenbuch If the passbook has a magnetic stripe take care not to crease it 28 User guide ONLINE PAPER SET UP 2 6 e The bulge of the opened passbook should be as flat as possible to avoid malfunctions when the passbook is drawn into the printer Place the passbook on the right hand side of the document support with the page to be printed facing up Press the fold down while you push the passbook into the document chute towatds the stop Keep pushing it in un til it is automatically pulled into the correct print position o If the automatic document
7. Paper quality Light pulp paper of medium fine quality paper bear ing the quality mark SM Post and photocopy paper are suitable for use Unsuitable are satin finisch or coated papers imi tation art papers and embossed papers Since paper as natural material reacts strongly to environmental influences e g humidity tempera ture the place of storage should be selected care fully We recommend that this kind of paper should be tested extensively before larger quantities are acquired Should papers with a dark reverse side be used these should also be tested for their functionality Please pay attention to the use of infrared reflecting colors when acquiring these papers Passbooks Passbooks shall be free of any metallic parts such as staples or metal clips Adhesion of any form of stamps or seals is prohib ited as the reliability will be impaired Passbooks should not have any pages of a smaller size than the cover pages Passbooks should have no tears creases folds or loose stitched Level the pages before use at the time when you open a folded passbook Warp of pages will degrade the reliability When you open a folded passbook curve forms where the pages are bound in the center of the passbook If the curved part is too large such pass books may be not used User guide Interface specifications Specifications Parallel interface Type of data transmission Transmission rate
8. User guide Paper indicator EJECT LED 2 2 C C 2 6 2 6 USER STOP SET UP 1 Control panel Paper indicator EJECT LED does not light up gt No paper is inserted in the printer Paper indicator EJECT LED lights up gt Paper is inserted in the printer Paper indicator EJECT LED blinks gt Paper required The system has transferred data to the printer but there is no document or passbook inserted into the document sup port Ready STOP LED and Paper EJECT LED indicators blink gt The printer is not ready A device error has occurred Any data transferred from the system is deleted The cause of the error is in dicated on the LCD If paper is loaded it will be ejected The User 1 or User 2 indicator lights up gt User 1 ot User 2 is active 21 Control panel Key functions during operation STOP key 1 ONLINE NO PAPER 2e TEA SET UP 1 1 STOP NO PAPER 2 C SET UP 1 EJECT key 1 Warning Data in buffer 2 SET UP 1 lt J SET UP 22 User guide When the Ready indicator lights up you can switch the printer from online to offline by pressing the STOP key The printer can re ceive data When the Ready indicator is off you can switch the printer from offline to online by pressing the STOP key The printer cannot re ceive data If paper 1s loaded when the printer i
9. 4 Control panel Display indicators and keys Status indicators Status indicator variations Ready indicator STOP LED Paper indicator EJECT LED User 1 and User 2 indicators Key functions during operation STOP key EJECT key USER key Key functions when powering on STOP key EJECT key User key Key functions in menu mode USER key EJECT key STOP key 5 Print media Inserting a document Inserting a passbook Removing media 6 Changing the ribbon cassette Removing the ribbon cassette Inserting the ribbon cassette 7 Replacing the print head Removing the print head Inserting new print head 8 Programming via the control panel Calling up the menu Table of contents 17 18 19 19 20 21 21 22 22 22 23 24 24 24 25 26 26 26 26 27 27 28 31 33 33 35 39 39 42 45 45 46 User guide Table of contents Menu configurations User 1 User 2 46 Menu handling 47 Key functions 47 USER key 47 EJECT key 47 STOP key 48 Setting parameters principle 49 Terminating menu mode 50 Selecting the LC display language 51 Printing out the status page 53 Power on EJECT key 53 Print out status page in menu mode 54 Status page example 56 Menu parameters 57 Test function 63 Hex Dump 63 Activating Hex Dump 63 Exiting the test mode 64 Test printout Hex Dump Example 64 9 Troubleshooting 65 General print problems 66 The display remains dark 66 The display is lit but the printer
10. ESC x mm hh zz n ESC Z Set Bar Code Print ESC y dati ESC Z Activate Bar Code Print External paper handling device control ESC Form position control ESC Ltnnn Passbook positioning ESC M nnn Negative bottom of form ESC W Wait for end of print 111 Emulations 112 User guide Reset form parking ESC s nnnn Measure form position answer Image acquisition ESC p Image acquisition STX Data transmission from image reader User guide PR50 mode Emulations Command sequence Function Page Layout ESC Q nnn mmm ESC Z Define document length ESC Jnnn Define left margin ESC T nnn Define top of form TOF ESCM nnn Define bottom of form BOF ESC amp nn Elementary vertical spacing Print Pitches ESC Print pitch 10 cpi ESC Print pitch 12 cpi ESC gt Print pitch 166 cpi ESC Proportional spacing Print Attributes ESC Rnnn Select graphic font ESC 3 Double width ESC 4 Cancel double width ESC d Double height and double width ESC e Cancel double height and double width ESC Bold face ESC Cancel bold face ESC Underline ESC Cancel underline ESC n Superscript Subscript ESC Cancel superscript subscript Printer Operations ESC 55 Select printer device LF Line feed forw
11. VAC 230 Model i Hz 5060 d No 043380 Made in ee ings of setups ae 505000000 k Serial number 69 Troubleshooting Unrecoverable errors 70 6 User guide The following errors are unrecoverable by the user If displayed in the LCD display power the printer off and on again CAM Error Carrier Error RAM Error ROM Error EPROM Error CG Error MSR H Error w w w w w w w w Key Scan Error If the error message appears again after you have repeatedly powered the printer off and on contact your dealer or customer service User guide Recoverable errors Message Print Head Hot Error Condition The print head is too hot Troubleshooting Corrective action gt Power the printer off open the cover and wait a few minutes Then power the printer on again Ribbon Cassette Error Either the ribbon cassette is not installed correctly the function of the ribbon cassette is not correct or you are using a ribbon cassette of another manufacturer gt Check if the ribbon cassette is in stalled correctly see section Changing the ribbon cassette page 33 gt Check the function of the ribbon cassette To do this turn the green tension gear of the ribbon cassette in the direction of the arrow Check if the ribbon itself will be moved gt Only use original ribbon cassettes of the manufacturer Paper Length Error Epson IBM emulation When print is going across th
12. 11 Printer drivers and firmware Installing a printer drive Windows 2000 XP 12 rin User guide 11 Select the port to which your printer is connected then click on Next 12 If required edit the name of the default printer and specity whether you wish to use the printer as a default printer by clicking on the relevant option Then click on Next 13 Specify whether you wish to print out a test page by selecting the relevant option and click on Finish The printer driver will now be installed The online CD ROM contains printer drivers for the most common Windows applications To install the printer driver proceed as follows 1 Insert the supplied online CD ROM in the CD ROM drive Click on the Start button in the Windows taskbar Click on Printers and Faxes to open the printer folder Click on File and Add Printer in the menu bar Click on Next In the Printer Installation Wizatd p m gt P N Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option then press Next For instructions on installing the printer as a network printer please consult the documentation supplied with your network operating system and or printer server or contact the network administrator To install a network printer you will need Admin istrator rights If you are using the printer locally you can continue installing the driver in one of two possible ways gt
13. Signal status Connection cable Voltage supply of external devices on pin 18 Interface connections bidirectional 8 bit parallel interface Centronics compatible IEEE 1284 Nibble mode Max 30 KHz Low 0 0 V to 0 4 V High 2 4 V to 5 0 V Material AWG 28 at least Length up to 2 0 m Twisted pair cable with double shield acc IEEE Std 1284 1294 U 5 V 10 0 5 Amax Printer side Amphenol 57 40360 36 pin or compatible Amphenol 57 30360 25 pin or compatible Cable side Capacity of data buffer 32 KB max Serial interface Synchronization Transmission rate Signal status Connection cable Interface connections Transmission protocol Capacity of data buffer RS232C interface Asynchronous 600 bauds to 38 400 bauds OFF Mark log 1 3 V to 15 V ON Space log 0 3 V to 15 V Length up to 15 m ITT Cannon connector series DB 9 S XON XOFF READY BUSY 32 KB max USB interface USB 2 0 Full mode 12 MHz 87 User guide Character sets B Character sets This chapter shows the character sets and contains a list of all available character sets which can be selected via control panel or by escape se quences The following example shows you how to find the hexadecimal value for a character from the symbol set tables ASCII B hex 42 dez 66 89 User guide Char
14. Manual installation of printer driver in this case continue with Step 7 gt Automatic installation of printer driver via Plug amp Play function in this case continue with Step 12 once the printer installation wizard has deter mined the printer port and printer name 7 Select the port to which your printer is connected then click on Next 8 Click on Data Carrier then click on Browse 9 Select the CD ROM drive and open the directory n english drivers lt printer model Nwin2000 n stands for the letter of your PC drive 10 Open the folder of your printer s operating system select the file OEMPRINT inf and click on OK User guide Printer drivers and firmware Other operating systems Changing printer settings 11 Select the printer type Click OK then on Next 12 If required edit the name of the default printer and specity whether you wish to use the printer as a default printer by clicking on the relevant option Then click on Next 13 If you are using the printer as a network printer you have the option of sharing it with other network users In this case you must enter an access name which will be displayed to the other network users Then click on Next 14 Specify whether you wish to print out a test page by selecting the relevant option and click on Finish The printer driver will now be installed The printer can also be used with other operating systems such as Linux or Un
15. User guide Paper specifications Specifications Single and multi copy sheet Paper width 70 to 240 mm Paper length 70 to 500 mm Paper weight Single sheet 60 to 160 g m Multi sheet 80 to 260 g m Paper thickness Single sheet 0 08 to 0 5 mm Multi sheet 0 08 to 0 5 mm Number of copies Original four copies Copy mode Passbook Paper width Open book 105 to 235 mm Horizontal stitch type 105 to 235 mm Vertical stitch type Paper length Open book 140 to 210 mm Horizontal stitch type 125 to 210 mm Vertical stitch type Corner radius 0 to 10 mm Cover thickness 0 2 to 0 5 mm Passbook thickness 2 0 mm max one cover inner page Thickness difference 1 4 mm max Paper weight 75 to 120 g m Book condition Recommend to be flattened carefully before insertion Cheques for the magnetic ink reader The magnetic ink reader MICR processes cheques that have a printing zone with magnetizable ink Document width 76 to 102 mm Document length 152 to 210 mm 85 Specifications 86 User guide Multi copy sheets Sets of forms may be used only if the top edge is bound The binding edge should be as soft as pos sible A wavy binding edge may hamper the smooth feeding of these sets Multi part forms have to be inserted with the glued top facing down Multi part forms should be tested for suitability
16. 12 Mb s Full speed E Consumables and accessories Consumables Only use ribbon cassettes from the manufacturer as products from oth er manufacturers may damage the print head or the ribbon drive Consumables Order no Fabric ribbon in recyclable cassettes color black 043 393 Accessories Only use print heads that are approved to prevent damage to your printer Accessories Order no Print head 24 needles 400 805 All rights reserved Translations reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval We reserve the right to make changes to this manual without notice All care has been taken to en sure accuracy of information contained in this manual However we cannot accept responsibility for any errors or damages resul ting from errors or inaccuracies of information herein TALLYGENICOM REPRESENTATIVES GERMANY TallyGenicom Computerdrucker GmbH Postfach 2969 D 89019 Ulm Deutschland Tel 49 731 2075 0 Fax 449 731 2075 100 http www tallygenicom de ITALY TallyGenicom S R L Via Borsini 6 1 20094 Corsico MI Italia Tel 39 02 48608 1 Fax 39 02 48601 141 http www tallygenicom it SPAIN TallyGenicom SRL Joaquin Lorenzo 4 Local 28033 Madrid Espa a Phone 34 902 196 183 Fax 34 913 739 943 http www tallygenicom es SINGAPORE TallyGenicom Pte Ltd 63 Hillview Avenue 08 22
17. 857 4 H gt demo m des de BASEL lt mw K B VT ESC ak II User guide Character sets m e o amp w T P H FA Q m Code page 866 E XE Hos I E3 a L ke n Bos F p 8 H X 8 BS CAN E SEI B VT ESC 4 25 amp gt e i o 5 x lt Z b gt RG gt B o E x lt 8 H X h x 8 BS CAN Code page 869 lt B VT ESC e D ak or 98 Character sets User guide Code page USSR Gost 4 da Fr RR c M v e no X M a8 2 x lt b gt H X h lt a 8 8 BS CAN B VT ESC Code page 864 8 BS CAN ESC LF B VT 99 User guide Character sets I Cb I Al vI o m x mo 340 cD DB 08 lt m m o9 s Wm a H j 8 8 BS CAN Code page 437G B VT ESC LI Xe gt K 8 Code page 920 8 BS CAN B VT ESC 100 Character sets User guide Code page 858 uo eao 5 101 O O 0 0 2 pp gt gt f 4 AO BEB BE H j bal fF il sex 5 44 lt SF sO a
18. BS CAN B VT ESC 8 BS CAN B VT ESC Code page 860 Code page 863 94 Character sets User guide Seay F gt xo Rh 32 8 Me E 4 b 3 8s Bac oo gt xaa ae an E Gd WU Ps l Fa 4 Uu B xe SC Fae E No d F Es ies Esl fex s 1e pe Z s Fa FO iZ oe ow m m Y Co 07 2 Ow Sit do od Ot 4 0 lt P N gt Del m ea A gt H X h K 8 8 8 BS CAN B VT ESC B BS CAN B VT ESC Code page 865 Code page 851 95 User guide Character sets Code page 852 FS NN E D A4 Wh gt XD fete H 3En Aio gt lt 8 9 8 BS CAN B VT ESC I fi e eb a lt Q O O0 w tz wa 5 lt 5 Z 0 ou g a Code page 853 mm a gt O gt m U gt 8 BS CAN 8 B VT ESC A LF 96 R eoo 1 e n A OQ H Ef m gt x I gt K B m ago od x DD 2 wl SN e ews B E 97 Character sets User guide Code page 855 iz S Fu gt lt 8 8 BS CAN Code page
19. Lam Soon Industrial Building Singapore 669569 Phone 65 6760 8833 Fax 65 6760 1066 http www tallygenicom com sg July 2005 TallyGenicom AG U S A TallyGenicom 4500 Daly Drive Suite 100 Chantilly VA 20151 U S A Phone 1 703 633 8700 Fax 1 703 222 7629 http www tallygenicom com UNITED KINGDOM TallyGenicom Limited Rutherford Road Basingstoke Hampshire RG24 8PD England U K Phone 44 870 872 2888 Fax 44 870 872 2889 http www tallygenicom co uk CANADA TallyGenicom 125 Traders Boulevard 9 Missisauga Ontario L4Z 2E5 Canada Phone 1 905 8904646 Fax 1 905 8904567 http www tallygenicom com MALAYSIA TallyGenicom Sdn Bhd Wisma KT Suite 3 02 No 14 Jalan 19 1 46300 Petaling Jaya Selangor Darul Ehsan Malaysia Phone 3 7625 1988 Fax 3 7625 2688 http www tallygenicom com my FRANCE TallyGenicom S A 19 avenue de L Ile Saint Martin F 92237 Nanterre Cedex France T l 33 1 41 30 11 00 Fax 33 1 41 30 11 10 http www tallygenicom fr AUSTRIA TallyGenicom Ges m b H Eduard Kittenberger Gasse 95B A 1232 Wien Austria Tel 43 1 863 400 Fax 43 1 863 40 240 http www tallygenicom co at Russian Federation and C I S TallyGenicom Representative Park Place Moscow Office D 206 Leninsky Prospekt 113 1 117198 Moscow Russian Federation Phone 7 095 956 56 40 Fax 7 095 956 55 41 http www tallygenicom ru
20. align ment cannot properly grasp stiff or bent passbooks you should place the passbook manually at the stop at the right hand side of the document support and insert 1t When the passbook is inserted the message ONLINE PAPER is displayed on the LCD Do not use passbooks that do not correspond to the specifications listed in the section Paper speci fications Otherwise the pass books and the print head may be damaged 29 Print media User guide When the passbook is printed it is automati cally transported out of the printer and re leased for removal If the passbook will not be transported automatically out of the printer you can eject it by pressing the EJECT key nd The message ONLINE NO PAPER ap ONLINE pears on the LCD again NO PAPER 2 1 lt 30 User guide Print media Removing media If you want to remove an inserted media cut sheet or passbook press the EJECT key The media 15 transported out of the document chute and in the LCD display appears the message e You can now remove the media from the pa REMOVE per tray PAPER 2e e i SET UP t 4 lt o If a paper jam occurs please refer to the section Clearing paper jams page 74 31 User guide Changing the ribbon cassette KJ Changing the ribbon cassette Make sure that the printer is switched off before replacing the ribbon cassette The print head may be hot if the printer has been print
21. an ASCII character must be pressed simultaneously For instance by pressing Ctrl and J a line feed is accomplished it is required to output the character string on the printer More information concerning this topic is contained in your computer software manual and the corresponding Programmer s Ap plication Manuals see Querverweis auf Manual auf der CD The selected emulation must correspond to the printer driver of your application program Settings caused by ESC sequences remain valid until they are switched off by another control code All settings are reset to the original menu when the printer is switched off User guide List of available control codes PR2 mode lations Emulations The following table shows the available sequences in the various emu If you want to know more about control codes we recommend our Programmer s Application Manual on this CD ROM Detailled infor mation on PR2 control codes you find in the original PR2 program met s manual Command sequence Function Page Layout ESC Q nnn mmm ESC Z Define document length ESC Jnnn Define left margin ESC T nnn Define top of form TOF ESC Mnnn Define bottom of form BOF ESC amp nn Elementary vertical spacing Print Pitches ESC Print pitch 10 cpi ESC Print pitch 12 cpi ESC gt Print pitch 166 cpi ESCan Print pitch ESC
22. canceled and the printer is in offline Buffer STOP state is printed instead of the received Check the protocol and or the hand data until the error is canceled shake of the serial connection Cover Open Olivetti emulation the printer gt When Reset Error Command or Error receives printing data printing start bit General Reset Command PR2 is image or vertical position change com received if the cover is closed the mand while the cover is open error is canceled and itis in a online state gt If STOP Key is pressed if the cover is closed the printer is in a offline STOP state and the error is can celed Cover Open Epson IBM emulation The cover If the cover is closed the printer is Error open sensor has detected that the shifted to online state cover is open If cover open state is detected while printing the print out of data will stop after the processing of data under edit is completed The LCD display will change to Cover Open after printing stops If paper is at TOF position printing will not be performed and the paper will be ejected During cover open state inserted paper will not be loaded into the printer gt Ifthe cover is opened during other errors e g Paper Jam Error Paper Length Error occur the LCD mes sage will not be changed However if the cover is closed in that error state those errors will be canceled 72 User guide Troubleshooting Warnings
23. play 1 Press the STOP key vorh Ebene 2 USER EJECT 1 MEN BENUTZER em In the LCD display appears Press the USER key SET UP lt Press the STOP key Menu mode is terminat 1 MEN ed and the printer initializes Beenden 2 SET UP 4 A 52 User guide Menu Printing out the status The printer has a function that allows you to printout the current pa page rameter settings There are two ways to print out the parameter settings gt Power on EJECT key gt Selection of Test Print Status Page in menu mode Power on EJECT key Print StatusPage Load Paper Print StatusPage Print StatusPage Stop 2 SET UP 1 1 lt J Power the printer off Press and hold the EJECT key while switching on the printer The LCD displays Print StatusPage Load Paper Release the EJECT key Insert the paper in the printer The LCD dis plays Print StatusPage Printing and the printout of the status page is carried out The paper will be ejected once printing is com plete While printing you can use the STOP key to pause the printing and LCD will display Print StatusPage Stop You can resume the print ing by pressing the STOP key again If EJECT key 15 pressed in the Pause state pa pet will be ejected and a reset will be per formed 53
24. programs An original driver offers the best conditions for optimal printing re sults All available printer drivers can be found on the CD ROM en closed with the printer as well as on our Internet site from which you can also download updated versions as necessary The use of any Windows printer driver from the CD ROM requires that the printer 15 set to Epson emulation see Menu parameters page 57 and chapter Emulations page 107 To install the printer driver proceed as follows 1 Insert the supplied online CD ROM in the CD ROM drive 2 Click on the Start button in the Windows taskbar 3 Move the mouse to Settings and click on Printer to open the printer folder 4 Click on New Printer 5 Click on Next In the Printer Installation Wizatd 6 Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option then press Next For instructions on installing the printer as a network printer please consult the documentation supplied with your network operating system and or printer server or contact the network administrator 7 Click on Disk then on Browse 8 Select the CD ROM drive and open the directory n english drivers lt printer model Nwin9x n stands for the letter of your PC drive 9 Open the folder of your printer s operating system select the file oemsetup inf and click on OK 10 Select the printer type Click on OK then on Next
25. status page Status page example page 56 which shows you the printer s default settings Your printer allows you to set and use two independent menu config urations User 1 and User 2 If one of your applications for example requires an IBM printer while another program wotks better with an EPSON printer you can set an IBM emulation configuration with the desired settings and set the second configuration as an EPSON emu lation 1 The USER key allows you to change from ONLINE 1 User 1 to User 2 and vice versa during opera PAPER AG 0 tion ZE SET UP A 1 lt J 46 User guide Menu handling Key functions USER key Return to Prev Layer EJECT key Return to Prev Layer Menu You can navigate in the current menu using the three keys of the con trol panel 2 6 v USER STOP Press the USER key to return to the previous parameter group or parameter on the same menu level The USER key is also used to change parame ter settings see also STOP key page 48 If this key 1s pressed when the first parameter group parameter of the respective menu level is active the following message appears on the LCD display Pressing the USER key again will open the last parameter group or parameter of the same menu level By pressing the STOP key you will return to the previous menu layer see also STOP key page 48 Press the EJECT key to select the next parameter
26. v v v v v v v e 437G v v v v v o o 851 Y 4 v yx v o o o0 o 855 Y v yx v o 0 o 866 Y 4 v yx v 0 869 v yx v o o USSR GOST v v v o o o 920 v v v v v v v v v v e 858 v v v v v v v v v v e 104 User guide Character sets Code page Font Draft Roman p Courier Bold Prestige Script Orator Orator S Gothic OCR A OCR B PC 923 VV Vv v v ISO 8859 1 Latini v Y v v yx e o ISO 8859 2 Latin 2 v Y Y 4 v v o ISO 8859 5 Cyrillic v Y v v v o o ISO 8859 7 Greek v v v v Y o o e ISO 8859 8 Hebrew v v o o o o o o o 9 105 User guide Emulations d Emulations Escape sequences 6 When a printer understands the control set written for another printer type it is said to emulate the other printer Your printer emulates i e understands the Olivetti PR2 in its standard version Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character They allow the selection of printer functions or the changing of printer parameters from the computer By transmitting an escape sequence you are able to cha
27. will disappear after 1 second and the printout will be performed 23 Control panel Key functions when powering on STOP key c EJECT key 24 User guide By pressing the ON OFF key and the STOP key at the same time you will activate the Hex dump Keep the STOP key pressed un til Hex Dump NO PAPER appears on the LCD display Refer to the section Hex Dump page 63 for a description of how to activate deactivate and perform the test printout By pressing the ON OFF key and the EJECT key at the same time you will activate the printout of all current parameter settings sta tus page Keep the EJECT key pressed until Print StatusPage Load Paper appears on the LCD display Refet to the section Printing out the status pa ge page 53 for further details on the status page User guide Control panel User key By pressing the ON OFF key and the USER key at the same time you will enter the menu mode Keep the USER key pressed until MENU USER appears on the LCD display Q O ie Refer to the section Menu parameters page 57 for further details on the menu mode gt IIN 2 Control panel User guide Key functions in menu After entering the menu mode the keys of the control panel have the mode foll
28. 0 22 mm Print speed Draft High Speed CPI CPS 10 400 12 480 15 600 16 6 400 17 1 342 20 400 Draft Normal CPI CPS 10 300 12 360 15 400 16 6 200 17 1 228 20 266 Letter Quality CPI CPS High Speed 10 133 12 160 15 200 16 6 200 17 1 228 20 266 Letter Quality CPI CPS Normal 10 100 12 120 15 150 16 6 150 17 1 171 20 171 Tab speed 6 IPS Inches Per Second Print width 94 characters line at 10 cpi 112 characters line at 12 cpi 141 characters line at 15 cpi 81 Specifications User guide Character pitch 10 12 15 17 1 20 and 24 16 6 only for PR2 Fonts Draft Draft LQ Roman Sans Serif Courier Bold Prestige Script Orator Orator S Gothic OCR A OCR B 1 If OCR A font is selected the code page will automatically select DIN as code page Emulations Epson ESC P IBM 4722 including Proprinter XL24E Olivetti PR2E Resolution Horizontal 120 to 360 dpi Vertical 180 dpi Print attributes in all character pitches Emphasized Super Subscript Italic Double strike Double width Double height Underline Overscore Scoring Line spacing Optional in microsteps n 60 inches n 0 to 127 n 180 inches n 0 to 255 n 360 inches n 0 to 255 Nominal voltage 120 V 10 230 V 10 Line frequency 50 60 Hz 3 Network form For use in power distribution systems with neutral and protective earth conductors TN 82 User g
29. 3 V to 15 V series DB 9 S Transmission protocol XON XOFF READY BUSY Capacity of data buffer 32 KB max Pin Signal Signal from XON XOFF 1 CD 2 TXD Printer Valid Valid 3 RXD PC Valid Valid 4 RTS Printer Invalid Valid 5 Signal GND Valid Valid 6 DTR Printer Valid Valid 7 DSR PC Valid Valid 8 ICTS PC Invalid Valid 9 Cl 5 1 Transmission length max 15 m 9 OOOOO OOO 6 User guide Serial attachment characteristics Interfaces Data rates The interface supports the following data rates gt 4800 bps gt 9600 bps gt 19200 bps gt 38400 bps Supported protocols This interface will also support the following gt 7 or 8 Data Bits gt Even Odd None Parity gt 1 or 2 Stop Bit s gt Ready Busy or XON XOFF handshaking Data Transfer A data frame consists of a start bit seven or eight data bits 0 or 1 parity bit s and 1 or 2 stop bit s With these combinations 9 10 11 and 12 bit frames available 0 or 1 10r2 STAR 7 or 8 Data Bits PARITY bit STOP bit s Parity There are three possible parity settings Even Odd None gt When Even parity is specified the interface expects to receive data frames with even parity and will transmit data with even parity gt When Odd parity is specified the interface expects to receive data frames with odd parity and will transmit data wi
30. 4 lm ua Tally Genicom 2040 User Guide Flatbed Printer TRADEMARK ACKNOWLEDGEMENTS Centronics is a trademark of Centronics Data Computer Corporation PCL and PCL6 are trademarks of Hewlett Packard Company IBM and IBM PC are trademarks of International Business Machines Corporation Apple AppleTalk TrueType Laser Writer and Macintosh are trade marks of Apple Computer Inc Microsoft Windows Windows 9x Windows 2000 Windows NT and MS DOS are registered trademarks of Microsoft Corporation PostScript is a trademark of Adobe Systems Inc All other brand or product names are trademarks of their respective companies or organizations User guide Table of contents Table of contents Introduction Printer features Interfaces Emulations Symbols used About this manual 1 Printer ata glance View from the front View with cover opened View from the rear 2 Installation Unpacking the printer Placing your printer Checking the printer voltage Connecting the printer Switching on the printer 3 Printer drivers and firmware Printer drivers Installing a printer driver in Windows 95 98 Installing a printer driver in Windows 2000 XP Other operating systems Changing printer settings Form settings Windows 2000 NT 4 0 XP Loading firmware Interface Serial interface Parallel interface USB interface Windows2000 XP Downloading firmware to the printer C User guide
31. 9 2 ISO 8859 5 ISO 8859 7 ISO 8859 8 Available code pages and fonts C Emulations Escape sequences What are escape sequences Control codes How are escape sequences used List of available control codes PR2 mode PR50 mode IBM mode Epson mode D interfaces Interface settings for User 1 and User 2 Parallel interface Connector assignment Nibble Mode ECP mode 97 97 98 98 99 99 100 100 101 101 102 102 102 103 103 104 107 107 108 108 108 109 109 113 116 119 123 123 124 124 124 125 User guide Table of contents Serial interface RS232C Connector assignment Serial attachment characteristics Data rates Supported protocols Data Transfer Parity Handshaking Ready Busy XON XOFF Configuring the serial interface of the PC DOS mode Windows 95 98 ME Windows 2000 XP USB interface Consumables and accessories Consumables Accessories 126 126 127 127 127 127 127 128 128 128 129 129 129 129 130 131 131 131 VI User guide Introduction Introduction Printer features Symbols used Interfaces Emulations This printer is document printer for printing manually inserted docu ments as well as passbooks vertical and horizontal fold passbooks Manual insertion of the documents is supported by an automatic doc ument alignment The printer has a high processing speed and compact design The 24 needle print head guarantees an exce
32. Available code ISO 8859 2 East pages and fonts page 104 Europe ISO 8859 5 Cyrillic ISO 8859 7 Greece ISO 8859 8 Hebrew 1250 Windows Latin2 1251 Win dows Cyrillic 1252 Windows Latin1 1253 Windows Greek 1254 Win dows Latin5 1255 Windows Hebrew 1256 Windows Ara bic 1257 Windows Baltic Rim MENU Line space 1 6 Sets the line density in lines per inch PAPER FORMAT 1 5 1 6 6 lines per inch Form length 6 Lines Sets the form length either via line formats or the standard format A4 68 Lines Please note that the adjustment in lines depends on the selected LPI For example 6 90 Lines LPI at a selected line number of 90 lines A4 results in a formlength of 15 inches 90 lines 6lines inch 15 inches Top of form pos 0 60 Sets the position of the first printing line The 10 60 factory setting for the first printing position is 30 60 10 60 4 23 mm This is equivalent to the 60 60 second line from the top Bottom edge 0 60 Sets the position of the last printing line 30 60 Line length 80 Epson IBM Sets the line length unit is number of charac 90 Olivetti ters at a character density of 10 cpi 94 Left edge 0 Sets the left margin unit is number of charac ters at a character density of 10 cpi 10 1 Only in Epson and IBM emulation 2 Only if MSR H is installed 3 Only for printer model with second serial interface 58 User guide Menu Parameter group Paramet
33. D 34 NC 17 Chassis GND 35 5V DC Out 18 5V DC Out 36 nSELECT IN In User guide Interfaces ECP mode Pin Signal In Out Pin Parallel In Out 1 HostClk In 19 Signal GND 2 DATAO Bi Di 20 Signal GND 3 DATA1 Bi Di 21 Signal GND 4 DATA2 Bi Di 22 Signal GND 5 DATA3 Bi Di 23 Signal GND 6 DATA4 Bi Di 24 Signal GND 7 DATA5 Bi Di 25 Signal GND 8 DATA6 Bi Di 26 Signal GND 9 DATA7 Bi Di 27 Signal GND 10 PeriphCIk Out 28 Signal GND 11 PeriphAck Out 29 Signal GND 12 nAckReverse Out 30 Signal GND 13 Xflag Out 31 nReverseRequest In 14 HostAck In 32 nPeriphRequest Out 15 NC 33 Signal GND 16 Signal GND 34 NC 17 Chassis GND 35 5 DC Out 18 5V DC Out 36 1284Active In 18 1 Transmission length max 2 0 m 36 19 125 Interfaces User guide Serial interface RS232C Connector assignment 126 Your printer s serial interface supports the RS232C specification The signals are received and transmitted by a 9 pin connectot Use a serial interface cable that meets the requirements of your host PC Type Synchronization Transmission rate Signal status Connection cable Interface connections RS232C interface Asynchronous up to 15 m length ITT Cannon connector 300 Baud to 38 400 Baud OFF log 1 3 V to 15 V ON log 0
34. E1284 if set to on ECP is supported if off Nibble mode only is supported If RS232 2 is selected Baud rate 2 4800 Selects the data transmission rate baud rate 9600 baud bit per second 19200 38400 Data bits 2 7 Selects the number of data bits per data byte 8 Stop bits 2 1 Selects if one or two stop bits are used per 2 data byte 1 Only in Epson and IBM emulation 2 Only if MSR H is installed 3 Only for printer model with second serial interface 60 User guide Menu Parameter group Parameter Possible settings Description MENU Parity 2 Even The parity test for received data bytes can be INTERFACES Odd selected None causes transmission in both None directions without parity bit If Even or Odd is selected the bytes are checked if they have even or odd parity Protocol 2 Ready Busy Selects the type of protocol i e a certain set of Xon Xoff rules and procedures for ensuring error free data exchanges between computer and printer Details of the available protocols can be found in the section Supported protocols page 127 CTS2 Valid Sets the signal CTS Clear To Send on or off Invalid MENU Emulation type Epson User 1 Selects the emulation for the printer For fur EMULATION IBM ther details refer to chapter Emulations Olivetti User 2 page 107 MENU Country US ASCII Selects the national character set in Epson Epson
35. ESC2 Reset BIM mode ESC X nnn Set relative horizontal position Downline Loading Characters DLL ESC h 90 di d2 D1 D2Dm 9 pin DLL ESC h 90 di d2 01 D2Dm 24 pin DLL ESC 000 Copy character generator into user memory ESC 0 Select character generator User guide Emulations Printer Control ESCZ Request for primary ID ESC 7 Printer ID ESCi Request for basic machine configuration ESCpxyzk Printer configuration ESC j Status request ESC r x Synchronous basic machine status ESC sp B Request for Document Status ESC B idm ESC Z Synchronous Document Status ESC sp b Request for FW Release ID ESC b idrel1 idver1 idreln idvern ESCZ FW Release ID ESC spa Request for Set Up configuration ESC a byte1 byte2 byte3 byten ESC Z Set Up configuration ESCI Reset error ESCn Olivetti controlled selection ESC 0 General reset ESCUn Book operator ESC r x Answer to book operator command ESC Select automatic operator booking ESC _ Select manual operator booking ESC Select 9 or 24 graphics and DLL Magnetic Device Control ESC Passbook magnetic stripe read ESC t datiGS Data to be recorded on the magnetic stripe ESC Record and verify magnetic stripe ESC MICR magnetic read ESC Y Ek1 K2 Set horizontal magnetic device ESC Y B k1 K2 Set MICR Magnetic Read Bar Code Print
36. France emulation The character sets are not neces Germany sarily available for all fonts see also section Great Britain Available code pages and fonts page 104 Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America Character Table Italic Only available for Epson emulation Either the Graphic1 Epson character set Italics or the IBM graphics Graphic2 character set 1 or 2 can be activated in the code range from hex AO to hex FE MENU Character set Set1 Selects the character set with standard charac IBM Set2 ters or extended characters in IBM emulation AGM mode Off Activates or deactivates the AGM Alternative On Graphics Mode mode in IBM emulation IBM 4722 Off Activates or deactivates the IBM 4722 emula On tion This emulation need specific protocols and drivers according to the IBM 4722 printer 1 Only in Epson and IBM emulation 2 Only if MSR H is installed 3 Only for printer model with second serial interface 61 User guide Parameter group Parameter Possible settings Description MENU Sub Emulation PR2 Selects the Olivetti sub emulation Olivetti PR50 Vertical resol 1 240 the vertical resolution line spacing 1 216 MENU Prints out a list of alle current parameter Print StatusPage settings MENU Terminates the menu mode Exit 1 Only in Epson and IBM emulation 2 Only if MSR H
37. H Setting control points initializing the control cycle ESC t 1BH 5BH 22H 74H Requesting the document width ESC 1 1BH 5BH 23H 74H Document edge detection ESC n t 1BH 5BH n 24H 74H Activating passbook processing ESC n 1BH 5BH n 25H 74H Specification of the horizontal leading edge 121 Emulations User guide ESC n t 1BH 5BH n 28H 74H Mode switch over for handling end of paper ESC n t 1BH 5BH n 29H 74H Setting control point II 1 5 2 74 Dual station control ESC n t 1BH 5BH n 2CH 74H Increasing the copying power 2 1 5BH n 21H 7 Global printer status ESC z 1BH 5BH 22H 7AH Requesting special printer messages ESC n m z 1BH 5BH n m 22H 7AH Special printer messages ESC n z 1BH 5BH n 23H 7AH Requesting printing unit parameters ESC n1 n9 zz 1BH 5BH n1 n9 23H 7AH Printing unit parameters ESC m h z n rSTX data 1BH 5B 3BH 3XH Prints barcode according ETX 3XH 3BH 3XH 3XH 3BH 3XH 2AH 72H 02H data 03H 122 User guide Interfaces D Interfaces Interface settings for User 1 and User 2 Your printer offers the possibility of operating either via a parallel a se rial or a USB interface There is a printer model with a second serial in terface This chapter informs you about the interfaces and describes the communication between your computer and the printer Your printer allows you to set and use two independ
38. Message Condition Corrective action Data in Buffer USER or EJECT key is pressed in gt When the above mentioned condi online state and there are data in the tion occurs LCD Message is dis print buffer played Warning Data in buffer for 3 second and it returns to the origi nal state Therefore the function of pressed key is not performed Remove Paper The paper detection sensor detects When the ejected paper will be re paper after paper ejection was per moved the message disappears formed T3 Troubleshooting User guide Cleari ng paper jams If a document which was fed into the printer is not automatically eject ed ejected after pressing the EJECT key on the control panel after its processing a paper jam has occurred inside the printer and is dis playd in the LCD display The paper jam must be cleared manually time Wait until it has cooled down so that you are not in danger of The print head may be hot if the printer has been printing for a long being burnt Open the cover by grasping it at the right and left hand side and swing it upwards until it clicks into position Press the green release lever for the printing mechanism This swings the printing mecha nism backwards 74 User guide Troubleshooting Press the two green release levers on both sides of the panel and lift the panel up Then remove the jammed paper by pulling it in di rection of the arrow
39. O IPL Version BL 0101 Character Counter 0000000869 Permanent 0000000869 12545678901254567890125 4 11 Current Setting List USER Select User Userl Change User Userl Language English Userl User2 CHARACTER Character Pitch 10cPI 1OCPI Font Draft Draft Code page 437 457 PAPER FORMAT Line space 1 6 1 6 Form length 68 Lines Top of form pos 10 Bottom edge 0 60 Line lensth 80 90 Left edge o o Reference edge Left Left CONTROL Media Cut Sheet Cut Sheet Cut sheet mode Single ply Single ply Speed Auto Auto Low noise Off off DATA 4 CR Code CR CR LF Code LF CR LF LF CR LF zero Normal Normal INTERFACE Type RS232_1 RS232 1 Baud rate 9600 9600 Data bits 8 8 Stop bits 1 1 Parity None None Protocol Ready Busy Ready Busy CTS Valid Valid EMULATION Emulation type Epson Olivetti Epson Country US ASCII US ASCII Character Table Graphicl Graphicl IBM Character set Setl Setl AGM mode Off Off IBM 4722 Off off Olivetti Sub Emulation PR2 PR2 Vertical resol 1 240 1 240 Select Options RS232 2 Off MSR H Off MICR Off Scanner Off MSR V Off User guide Menu parameters Menu The following section introduces and explains all the possible menu settings The default setting is marked by an asterisk Parameter group Parameter Possible settings Description MENU Default Set Off All sets all parameters to the default settings USER All User 1 sets all parameters of User 1 to the User 1 default
40. Proportional spacing Print Attributes ESC R nnn Select graphic font ESC 3 Double width ESC 4 Cancel double width ESC d Double height and double width ESCe Cancel double height and double width ESC W 1 Double height ESC WO0 Cancel double height ESC sp nnn Add columns to the right of the character ESC Bold face ESC Cancel bold face ESC ESC Cancel underline ESC n Superscript Subscript ESC Cancel superscript subscript 109 Emulations 110 User guide Printer Operations ESC S5 Select printer device LF Line feed forward FF Form feed ejection from rear CR Carriage return BS Back Space ESC 7 Line feed back ESC H nnn Set absolute horizontal position ESC nnn Set relative vertical position ESC L nnn Set absolute vertical position ESC O Eject document ESC A 0 Change emulation ESC nnn Select character set BEL Bell DEL Clear print memory ESC Assign reference for ESC L nnn ESC Define offset in elementary steps ESC B nnnn Define document width in elementary steps ESC n Set up document type ESC m nnnn Absolute vertical position in elementary steps ESC Measure document length ESC Measure document width ESC S nnnn Measure document length or width answer Graphics ESC 1 p mmmm nnn 9 pin BIM print ESC 1 P mmmm nnn 24 pin BIM print
41. acter sets OCR A character set 90 Character sets User guide Epson character sets Italic jeesj jo rjejejaje ea i4 pe 2 6 gt po jx ejsjejisjej ejajeje i e Graphic1 DMO o p rpsjspz rjpsje oj ju s r o 91 Character sets User guide Graphic2 92 Character sets User guide IBM code pages Code page 437 I A Q4 Qe EI bo 3 6 G 8 l F3 4 uv F ets ES 5 4 r r 9 orn L Ff Xo gt m 8 BS CAN 8 9 Code page 850 we eos s 4x H os HE rc Os ow Q wg x q 8 H X h 8 BS CAN B VT ESC A a e o 93 User guide Character sets AL v Ges T 78 s m I Vi s o 8 A 65 m b x FW b xtvt n30o0s8 9uc v td l uv E d 2 8 a b Gal mE sel 7 4 deu dec ars z ocn r DS ERTS ms r 0 Or e 5 om rS woo 0 om OO gt doa 2d o4 44 o 3 H X h H X 8 8 B
42. ard FF Form feed ejection from rear CR Carriage return ESC 7 Line feed back ESC Hnnn Set absolute horizontal position ESC nnn Set relative vertical position ESCL nnn Set absolute vertical position ESCO Eject document 113 Emulations 114 User guide 0 Change emulation ESC nnn Select character set BEL Bell DEL Clear print memory ESC n Assign reference for ESC L nnn ESC Annn Define offset in elementary steps ESC B nnnn Define document width in elementary steps ESC n Set up document type ESC m nnnn Absolute vertical position in elementary steps ESC Measure document length ESC Measure document width ESC S nnnn Measure document length or width answer Graphics ESC 1 p mmmm nnn 9 pin BIM print ESC2 Reset BIM mode Downline Loading Characters DLL ESC h 0 n m 90 di d2 D1 D2Dm 9 pin DLL ESC 000 Copy character generator into user memory 5 Select character generator Printer Control ESCZ Request for primary ID ESC Printer ID ESCi Request for basic machine configuration ESCpxyzk Printer configuration ESC j Status request ESC rx Synchronous basic machine status ESC sp B Request for Document Status ESCI Reset error ESCn Olivetti controlled selection ESC 0 General reset ESCUn Book operator ESC rx Answer to book operator command ESC Select autom
43. atic operator booking ESC Select manual operator booking User guide Emulations Magnetic Device Control ESC Passbook magnetic stripe read ESC t datiGS Data to be recorded on the magnetic stripe Record and verify magnetic stripe ESC r MICR magnetic read ESC Y E k1 K2 Set horizontal magnetic device ESC Y 1 K2 Set MICR Magnetic Read External paper handling device control ESC Form position control ESC Ltnnn Passbook positioning ESC M nnn Negative bottom of form ESC W Wait for end of print ESC Reset form parking ESC s nnnn Measure form position answer 115 Emulations IBM mode 116 User guide Command sequence Function Horizontal position control BS 08H Backspace HT 09H Horizontal tab CR 0DH Carriage return ESC BS 1BH 08H Backspace ESC HT 1BH 09H Horizontal tab ESC CR 1BH 0DH Carriage return ESC D 1BH 44H Set horizontal tabs ESC X 1BH 58H Set horizontal margins ESC d 1BH 64H Relative mode inline forward Vertical position control LF Line feed VT 0BH Vertical tab FF 0CH Form feed ESC LF 1BH 0AH Line feed ESC VT 1BH Vertical tab ESC FF 1BH 0CH Form feed ESC 0 1BH 30H Select 1 8 line spacing ESC 1 1BH 31H Select 7 72 line spacing ESC2 1BH 32H Start text line spacing ESC 3 1BH 33H S
44. bed below Be sure to switch the printer off before you replace the print head Removing the print head Open the cover by grasping it at the right and left hand side and swing it upward until it clicks into position 39 Replacing the print head 40 User guide Press the green release lever for the printing mechanism This swings the printing mecha nism backwards If the printer has been printing for a long time the print head can be hot Wait until it has cooled down so that you are no longer in danger of being burnt Push the print head to center position to make enough room to remove the ribbon guide from the print head Remove the colored ribbon guide from the print head by pulling it downwards User guide Replacing the print head Remove the two screws from the print head Unlock the connectors of the two flexible cables B and disconnect the two flexible cables from the print head Now you can temove the print head from its mounting by pulling it forward print head in accordance with the applicable national laws and reg ulations Ensure proper disposal of the 41 Replacing the print head Inserting new print head 42 User guide Push the print head st
45. bon cassettes functionality by turning the green tension gear in direction of the arrow on the cassette check if the ribbon itself is torn or has holes etc If necessary replace the ribbon cas sette see the chapter Changing the ribbon cassette page 33 2 Check whether the print head is damaged To do so print out a status page see Printing out the status page page 53 and check if under the lines representing the software versions all 24 lines are present Every line represents one of the 24 nee dles of the print head If not so replace the print head see the chapter Replacing the print head page 39 r Firmware Version FW O101 Serial No 0000000000 CG Version CG_0101 SCS No OO IPL Version BL 0101 Character Counter 0000000865 enanent 0000000869 All Current Setting List USER Select User Userl Change User Userl Language English Userl User2 CHARACTER Character Pitch 10 10 Font Draft Draft p We recommend to use genuine ribbon cassettes only In case of a damaged print head please contact your dealer Prints undefined characters 1 Check that the interface plug is correctly connected to the com puter and to the printer 2 Check that the proper emulation and the correct character set country CG table or character set is selected in the menu see section Emulation type page 61 Epson page 61 BM page 61 and Olivetti page 62 3 Check the length of the interface
46. cable see the chapter Interfaces page 123 68 User guide Troubleshooting Error messages and Malfunctions ate differentiated as warnings and errors For a warning a warning S message only appears on the LCD briefly As soon as the control logic of the printer detects an error it aborts the printout and the Ready and the Paper indicators the control panel starts to blink An error message is issued on the LCD The cause of this malfunction and the possible troubleshooting actions are listed in the following table Press the STOP key or close the cover after eliminating the problem The message STOP NO PAPER appears on the LCD When you press the STOP key again the printer is switched to Online The Ready indicator lights up and the message ONLINE NO PAPER appear on the LCD The printer is ready to accept data from the system If our suggestions on the next pages are not sufficient to eliminate the problem you should call the Customer Service When you inform the Customer Service you must specify the Serial number and the model type of the printer Hold a status page with the current parameter settings in readiness Printer model You can read this on the type plate on the rear of the printer The serial number is also printed out with the status page top right All the functions of the printer are controlled by the system via the in terface You can check the printer functions by printing the current list
47. does not print 66 Problems with the paper feed 67 Problems with the print quality 68 Print is faulty 68 Print is too pale 68 Smudged print 68 Dots within characters are missing 68 Prints undefined characters 68 Error messages and warnings 69 Unrecoverable errors 70 Recoverable errors 71 Print Head Hot Error 71 Ribbon Cassette Error 71 Paper Length Error 71 Framing Error Serial 71 Parity Error Serial I F 72 User guide Overrun Error Serial Cover Open Error Cover Open Error Warnings Data in Buffer Remove Paper Clearing paper jams and maintenance Cleaning the housing Cleaning the interior Cleaning the MSR H magnetic stripe Transport of the printer Preparations for transport Shipping the printer A Specifications Printer specifications Paper specifications Interface specifications B Character sets OCR A character set Epson character sets Italic Graphic1 Graphic2 IBM code pages Code page 437 Code page 850 Code page 860 Code page 863 Code page 865 Code page 851 Code page 852 Code page 853 Table of contents 72 72 72 7 73 73 74 77 Tf 77 78 80 80 80 81 81 85 87 89 90 91 91 91 92 93 93 93 94 94 95 95 96 96 User guide Table of contents Code page 855 Code page 857 Code page 866 Code page 869 Code page USSR Gost Code page 864 Code page 437G Code page 920 Code page 858 Code page 923 ISO code pages ISO 885
48. e Printing out the status page page 53 The start values which are activated after switching on or after error correction are determined using the adjustable printer parameters In many cases these parameters are overwritten by means of a system ap plication Changed parameter settings are stored when the settings menu is quit ted and retain their values even when the printer is switched off Make sure that the printer is in menu mode see section Calling up the menu page 46 Press the EJECT key to select next main menu or press the USER key to select a previous main menu Press the STOP key to enter to the Parameter select mode The LCD displays the respective parameter and MENU Press the EJECT key to select a next parameter or press the USER key to select a previous parameter Press the STOP key to enter the MENU setting mode 49 User guide Press the EJECT key to select a next parameter value or press the USER key to select a previous parameter value Press STOP key to save a parameter value In the second line of the LCD display the message Accepted appears Press STOP key again to confirm the setting Press the EJECT key or the USER key until in the LCD display appears the message Press the STOP key Return to USER EJECT SET UP FETA Press the EJECT key or the USER key until in the LCD display appears the message 4A Press the STOP key Menu mode is terminat ed and the pri
49. e bottom edge of a paper Olivetti emulation when print will exceed the selected page length In case of Epson IBM emulation paper will be ejected if print exceeds the page length gt When Reset Error Command or General Reset Command PR2 is received if there is no paper in the printer the error is canceled and it is in a online state gt If STOP Key is pressed if there is no paper in the printer it is in a of fline STOP state and the error is canceled Framing Error Serial The Stop bit is not detected by the serial interface is printed instead of the received data until the error is canceled gt If STOP key is pressed the error is canceled and the printer is in offline STOP state gt Make the Data bit and Stop bit of PC and printer compatible 71 Troubleshooting Message Condition User guide Corrective action Parity Error Serial The setting of Parity of the Host PC differs from the Parity setting of the serial interface of the printer is printed instead of the received data until the error is canceled gt If STOP key is pressed the error is canceled and the printer is in offline STOP state gt Make the Parity settings of Host PC and printer compatible Overrun Error The data sent by the serial interface gt If STOP key is pressed the error is Serial exceed the currently prepared Overrun
50. ent menu config urations for the selection of the interfaces User 1 User 2 It is possible to select different intefaces for User 1 and User 2 e g User 1 serial interface and User 2 parallel interface It is also possible to select the same interface for User 1 and User 2 If so any changes of the interface settings in menu mode see Menu inter faces page 60 for one user will be transferred to the other user 123 Interfaces Parallel interface Connector assignment 124 User guide The bidirectional parallel interface offers the so called nibble mode of the IEEE1284 interface norm This enables installation in accor dance with Windows Plug amp Play The standard parallel interface is able to transfer data at a speed of max 30 000 bytes per second When the receiving buffer is full the data in put is blocked until the data buffer is empty This guarantees data trans mission in blocks of 1 KB Nibble Mode Pin Signal In Out Pin Parallel In Out 1 nSTORBE In 19 Signal GND 2 DATAO In 20 Signal GND 3 DATA1 In 21 Signal GND 4 DATA2 In 22 Signal GND 5 DATA3 In 23 Signal GND 6 DATA4 In 24 Signal GND 7 DATA5 In 25 Signal GND 8 DATA6 In 26 Signal GND 9 DATA7 In 27 Signal GND 10 nACK Out 28 Signal GND 11 BUSY Out 29 Signal GND 12 PE Out 30 Signal GND 13 SELECT Out 31 nINIT In 14 nAUTOFEED Out 32 nERROR Out 15 NC 33 Signal GND 16 Signal GN
51. epend on the printer s current mode sta tus There are three basic modes gt The Online mode is the printer s normal operating mode Data from your computer can be received and printed gt Inthe Offline STOP mode the link between printer and computer 15 interrupted i e no data can be received and printed gt In the Menu mode printer settings line spacing size of the inter face buffer etc can be altered and saved permanently 17 Control panel Display indicators and keys 18 User guide 1 21 3 4 5 ONLINE NO PAPER USER EJECT STOP LCD display Displays the internal printer status operating instruc tions and error messages User 1 LED Lights up if User 1 is active see below 3 User 2 LED Lights up if User 2 is active see below Paper LED Displays if paper is inserted not on papet is inserted off no paper inserted blinking indicates that data are sent to the printer Ready LED Displays if printer 15 offline or online online off offline STOP key Sets the printer to Online Offline mode see also Ready LED EJECT key Ejects inserted paper see also Paper LED USER key Toggles between User 1 and User 2 see also User 1 LED and User 2 LED User guide Control panel Status indicators Status indicator variations The following section describes
52. er Possible settings Description Reference edge Left Sets the horizontal leading edge Right Left the left edge of the character matrix is aligned to the the left edge of the document Right the right edge of the character matrix is aligned to the right edge of the document MENU Media Cut Sheet Specifies the media type CONTROL H Binding Select H Binding if you want to print pass V Binding books with horizontal binding V Binding for passbooks with vertical binding Cut Sheet 400 cps max H Binding 300 cps max V Binding OPEN Cut sheet mode Single ply Sets the respective value for printing on cut Multi ply 2 3 sheets This ensures that single or copy paper Multi ply 4 5 produces optimum results Speed Auto Auto depends on the settings of MEDIA Normal Normal 300 cps High High 400 cps Low noise Off Switches the low noise function on and off On MSR H Standard 1 Olivetti Selects the MSR H magnetic stripe reader DIN ISO Epson standards ANSI MSR H Duplicate Off Selects if the MSR block will be duplicated or On not MENU CR Code CR CR Defines the action prompted by a carriage DATA CR CR LF return CR CR carriage return only CR CR LF carriage return and a line feed LF Code LF LF Defines the action prompted by a line feed LF CR LF LF LF line feed only LF CR LF carriage return and line feed Zero Normal Selects if normal zero 0 or the sla
53. et graphics line spacing ESC 4 1BH 34H Set top of form ESC 5 1BH 35H Automatic line feed ESCA 1BH 41H Set text line spacing ESC B 1BH 42H Set vertical tabs ESCC 1BH 43H Set form length in lines ESCCO 1BH 43H 00H Set form length in inches ESC J 1BH 4AH Graphics variable line spacing ESCN 1BH 4EH Set automatic perforation skip ESCO 1BH 4FH Cancel automatic perforation skip ESC 1BH 5BH 5CH Set vertical units ESC 1BH 5DH Reverse line feed User guide Emulations Character attributes SO OEH Double wide printing by line SI OFH Condensed printing DC2 12H Select 10 cpi DC4 14H Cancel double wide printing by line ESC SO 1BH OEH Double wide printing by line ESC Sl 1BH OFH Condensed printing ESC DC2 1BH 12H Select 10 cpi ESC DC4 1BH 14H Cancel double wide printing by line ESC 1BH 2DH Continuous underscore ESC 1BH 3AH Select 12 cpi ESCE 1BH 45H Select emphasized mode ESC F 1BH 45H Cancel emphasized mode ESC G 1BH 47H Select double strike mode ESC 1BH 47H Cancel double strike mode ESC 1BH 49H Select print mode ESC P 1BH 50H Proportional space mode ESC S 1BH 53H Start subscript or superscript printing ESC T 1BH 54H Cancel subscript or superscript printing ESC W 1BH 57H Continuous double wide printing ESC 1BH 5BH 40H Set presentation highlight ESC 1BH 5FH Continuous oversore Download and ch aracter code setting
54. group or parameter on the same menu level The EJECT key is also used to change parameter settings see also STOP key page 48 If this key is pressed when the last parameter group or parameter of the respective menu level is active the following message appears on the LCD display Pressing the EJECT key again will open the first parameter group or parameter of the same menu level By pressing the STOP key you will return to the previous menu layer see also STOP key page 48 47 User guide STOP key In menu mode the STOP key has the following functions If pressed in a main menu level the next menu level is opened e g MENU USER gt De fault Set User 1 If pressed when a changeable parameter item Default Set is on the display an asterisk appears on the User1 display you can change this item now by pressing the USER or the EJECT key If pressed after you have changed an parame Default Set ter item the new value is confirmed on the User2 Accepted 2 v LCD display appears the message Accepted after the changed parameter item srul f ME 48 User guide Setting parameters principle 2 SET UP A A lt J q 2 FITIR SET UP t i Before you begin setting the parameters you should check which pa rameters your system requires Furthermore it is recommended to print out the status page which contains the actual valid parameter values se
55. ing for a long time Wait until it cools down and you are no longer in dan ger of being burnt Removing the ribbon cassette Open the cover by grasping it at the right and left hand side and swing it upward until it clicks into position 33 User guide Press the green release lever for the printing mechanism This swings the printing mecha nism backwards Remove the colored ribbon guide from the print head by pulling it downwatds Es Raise the front end of the ribbon cassette on both sides Take the ribbon cassette out of the printer ribbon cassettes in accordance with the applicable national laws and regulations Ensure proper disposal of used 34 User guide Changing the ribbon cassette Inserting the ribbon Take the new ribbon cassette from the packaging and lift the ribbon cassette guide from the cassette Remove the transportation lock which fixes the ribbon guide to the cas sette Insert the new ribbon cassette by hooking it into the rear slots of its mountings first Push the front of the cassette into its mount ing so that it clicks into position the ribbon cassette as this will deform the ribbon cassette and will cause operation problem LL Please do not press the center of 35 Changing the ribbon cas
56. is installed 3 Only for printer model with second serial interface 62 User guide Test function Menu Hex Dump With the interface test Hex Dump H Dump you can test data trans mission from the computer to the printer During this test the data from the computer is printed out in two columns The text in the left column is printed in hexadecimal format and in the right column in ASCII format Activating Hex Dump DR 1 Hex Dump NO PAPER 1 i E Hex Dump Printing at lt SET UP t i Switch the printer off Keep the STOP key pressed and power the printer on by pressing the ON OFF key Keep the STOP key pressed until Hex Dump NO PAPER appeats on the LCD display Insert a sheet of paper The sheet is drawn in Send now the test file from your PC to the printer The message Hex Dump Printing is dis played and the printout is carried out USER and SELECT key are invalid during printing is performed After printing is done press the STOP key to print all remaining data of the line buffer You can use the STOP key to interrupt the test printout 63 User guide i If the printer receives data and there is no pa Hex Dump per in the printer the message will be changed Load Paper 2 c to Hex Dump Load Paper SET UP 1 Exi
57. ix In this case set the printer to the EPSON or IBM Proptinter emulation for which defaultdrivers are available in most operating systems You can make permanent changes to the printer settings using the con trol panel of the printer see chapter Menu page 45 Various printer settings can also be entered in the operating system of your PC however 1 Click on the Start button in the Windows taskbar 2 Windows 95 98 move the mouse to Settings and click on Printers to open the printer folder Windows 2000 click on Printers and Faxes to open the printer folder 3 Move the mouse pointer to the appropriate printer symbol press the right mouse key and click on Properties Details of the settings available in this window can be found in the Win dows documentation or help pages Settings entered in the printer driver via Windows have priority over settings entered via the printer menu It is therefore possi ble that the former may overwrite the latter 13 Printer drivers and firmware Form settings Windows 2000 NT 4 0 XP 14 6 6 User guide In contrast to Windows versions 95 98 ME in which forms are de fined in the printer driver itself Windows versions 2000 NT 4 0 XP have a central facility for managing form properties and assign one pa per feed only If you want to set up a form not included in the Windows default set tings proceed as follows You will need Administrator rights to define ne
58. llent print quality Different factory installed models can be delivered MSR magnetic stribe read writer MICR magnetic ink character reader scanner and second serial interface The basic printer model is provided with three interfaces serial RS 232C parallel IEEE 1284 and USB 2 0 Full speed A special printer version has a second serial RS 232C interface As a standard the printer is delivered with three emulations EPSON ESC P IBM 4722 PP XL24e Olivetti PR2e Important information is highlighted in this manual by two symbols CAUTION highlights information which must be observed in order to prevent injuries to the user and damage to the printer NOTE highlights general or additional information about a specific topic Introduction About this manual User guide The user guide contains a detailed description of the printer its characteristic features and additional information 4 4 w w w w Chapter 1 Printer at a glance lists all the parts of the printer Chapter 2 Installation contains start up instructions and points to note Chapter 3 Printer drivers and firmware provides instructions for installing the printer driver Chapter 4 Control panel explains how to control printer operations Chapter 5 Print media tells you how to load transport and eject media Chapter 6 Changing the ribbon cassette explains how to remove and in stall a ribbon cassette Chapter 7 Heplacing the
59. ly There are two programming options you can use gt Programming via the control panel gt Programming via the interface using Escape sequences or control codes Settings made by escape sequences have priority over settings made in menu mode therefore they will override these Informations on Escape sequences can be found in Appendix C Emulations page 107 Programming via the interface gives you far greater freedom for design ing your printed pages however itis also a more sophisticated method and requires some experience with programming languages and printer conttol systems All programming via the interface 1s lost after you turn off the printer whereas the programming carried out using the control panel is saved and stored even after you turn off the printer 45 User guide Calling up the menu You can access the menu in the following way Make sure that the printer is switched off Hold the USER key pressed and power on the printer by pressing the ON OFF key AES The printer initializes and in the LCD display appears the message 1 MENU USER Ne SET UP 1 i lt J Menu configurations Every printer is shipped with factory default settines Basic settines User 1 User 2 such as emulation character pitch form length etc which many appli cations make use of are set At the end of this chapter you will find a menu printout
60. n Removing the ribbon cassette page 33 2 Push the print head completely aside so that the area below can also be cleaned 3 Use a special vacuum cleanet which is also used for cleaning opti cal equipment or a soft brush to remove the paper dust Never use any chemical liquids to clean the platen or the rollers 4 Re insert the ribbon cassette after completing the cleaning and close the printer see the section nserting the ribbon cassette page 35 5 Connect the printer by inserting the power plug into the wall out let 77 User guide Cleaning the MSR H If your printer has an MSR magnetic stripe reader the MSR read write mag netic stripe head can be cleaned with a special cleaning sheet as follows Press the USER and EJECT key and keep the key pressed while switching on the printer Z The message MSR H Cleaning Load paper appears on the LCD display 1 MSR H Cleaning Load Paper a4 serve f id Insert the special MSR H cleaning sheet at the right side of the printer The cleaning routine starts at once Cleaning Gara Carte de Limpio nn ai ulizin Scheda 1 Q The message MSR H Cleaning Cleaning MSR H Cleaning appears on LCD Cleaning 2 SET UP 1 i 78 Care and maintenance User guide Switch the
61. n a solid base Make sure that the Up symbols point in the correct direction Open the packaging lift the printer out of the cardboard box and re move the re maining packaging material Check the printer for any visible transport damage and missing items The following items should be included gt The Quick start guide QSG This CD ROM at the back of the Quick start guide gt The power cable gt The ribbon cartridge If you find any transport damage or if any accessories are missing please contact your dealer Installation Placing your printer User guide Place the printer on a solid flat surface ensuring that the printer is po sitioned in such a way that it can not topple and that there is easy access to the control panel and paper input devices Also ensure that there is sufficient space for the printed output min 1 cm min 1 cm a aoa min 2 cm lt w n V min 10 cm Location Minimum space Left and right side of the printer 1 Top the printer 2 Rear of the printer to ensure sufficient ventilation 10 cm to print on a DIN A4 sheet 12 cm to print with a built in MICR 15 cm The power supply cable may be damaged if the paper edges con stantly chafe the insulating sheath The user must always ensure that there is sufficient distance between the power sup
62. nge the previously set configuration of the printer e g character set This chapter contains an introduction into the sequences and control codes which are used by your printer The settings made by escape sequences have priority over the settings made in menu mode therefore they override these 107 Emulations What are escape sequences Control codes How are escape sequences used 108 User guide An escape sequence consists of an ESCape control character ESC decimal 27 ot hexadecimal 1B followed by one or more characters which represent commands to the printer Please note that this escape character has nothing to do with the ESC key on your computer key boatd For example the control character ESC followed by the character 4 tells your printer to print the subsequent text in italics Control codes give simple instructions to the printer to do a specific function Unlike escape sequences control codes do not begin with the ESC control code Instead they consist of special single character non printing commands e g LF FF DC2 Escape sequences are transmitted to the printer by your computer soft wate via the printer driver Experienced users and programmers can also control the printer directly via control sequences however before you start working with escape sequences and control codes we recom mend that you study the computer software manual To enter control codes the Ctrl key and
63. nter initializes Exit TE 4 A 50 User guide Menu Selecting the LC display This section describes how to make settings in the menu using the se language lection of the national language as an example This example shows how to change from the English language to the German language The same procedure applies to the other languages French Italian and Spanish Make sure that the printer is in menu mode see section Calling up the menu page 46 Press the STOP key 1 MENU USER 2 Kil UE SET UP 1 1 Press the EJECT key several times until in the LCD display appears 1 Default Set User1 cas LLA La seue Press the STOP key An asterisk appears in the TI Language display English 2 c Kil ubl SET UP 1 1 TES Press the EJECT key Engl ish 2 USER STOP Press the STOP key 74 Language In the LCD display appears EIVIN SET UP t i 51 User guide Press STOP key to confirm the selection Sprache Deutsch akzept C C FITIN SET UP i A 1 If you want to change other parameter items Sprache in this menu level use the USER or EJECT Deutsch key to navigate to the respective item 6 kakapi If you want to navigate to the previous menu SET UP A A level press the USER key several times until the message Zur ck zur vorh Ebene Re turn to Prev Layer appears in the LCD dis
64. nu see Printing out the status page page 53 4 Check that the top cover is closed 5 Check that paper is inserted and loaded Refer to the chapter Print media page 27 66 User guide Troubleshooting Problem Corrective action Problems with the paper feed 1 Check that the correct media type is selected in the menu if The paper is not fed in necessary select the correct media type See section Media page 59 2 Check if the right edge of the document is positioned inside the area between the left side of the symbol and the right edge of the document support See section Inserting a document page 27 Make sure that the paper meets the values of the paper specifi cations See section Paper specifications page 85 67 Troubleshooting User guide Problems with the print quality Problem Corrective action Print is faulty The inserted document is too thick Use a document with the cor rect thickness Refer to the section Paper specifications page 85 and the chapter Print media page 27 Print is too pale The ribbon is used up or the ribbon cassette is not correctly fitted Refer to the chapter Changing the ribbon cassette page 33 Smudged print The ribbon is damaged e g frayed Change the ribbon as described in the chapter Changing the ribbon cassette page 33 Dots within characters are 1 Check whether the ribbon is damaged To do so check the rib missing
65. or User 1 that in the PCs BIOS the parallel port is set to ECP and that the parallel cable meets the IEEE1284 standard USB interface Windows2000 XP Make sure that the serial interface is selected in the printers menu for User 1 that a printer driver has been installed and the printer is defined as default printer 15 Printer drivers and firmware Downloading firmware to the printer User guide To load new firmware to the printer proceed as follows 1 2 3 Browse to the folder where the firmware files ate stored Double click the Standard Model PB Flash V1 00 exe file On the Memory Writer screen select the interface in our example serial port Make sure that the settings for port baudrate parity bit and stop bit are correct Select MAIN FIRMWARE from Download Type 6 Click Browse and select the XXXX IPI file Click FLASH NOW the download process starts When the download process 15 finished the printer performs an initial ization Repeat step 5 to 7 for the FWXXX mfw file and the PBCGXXXX BIN file 16 User guide Control panel 4 Control panel The control panel keys are used for controlling your work with the printer The control panel is located on the front right side of your printer and consists of a two line LC display with 2 x 16 digits three keys for controlling the printer functions and four LED indicators dis playing the status of the printer The functions of the keys d
66. out of the printer Close the main frame by pressing the colored section in the middle of the frame as shown by the white arrow and ensure both left and right hand sides of the frames are fully latched Close the cover The printer is now ready to operate and to be switched on again LL We recommend to check the printer s operation by performing a printout of the parameter set tings see section Printing out the status page page 53 75 User guide Care and maintenance 10 Care and maintenance Cleaning the housing Cleaning the interior The printer is designed to operate with minimal maintenance It is ad visable to clean the inside of the printer from time to time with a vacu um cleaner Before cleaning turn off the printer wait 5 to 10 seconds and discon nect the power cable Do not oil grease the printer especially the sliderails and shafts Clean the printer housing with mild detergent use a dishwashing agent if necessary or a plastic cleaning agent and a soft lint free cloth Take care not to pour any liquid into the ventilation slots of the housing Do not use abrasive cleaners Never use solvents or alcohol Switch the printer off before you start cleaning the interior and pull the mains plug for your own safety Proceed as follows to remove any paper dust that has accumulated in the printer 1 Open the printer and remove the ribbon cassette see the sectio
67. owing functions USER key Use the USER key to return to the previous parameter group ot parameter on the same menu level Itis also used to change parameter settings For further details refer to the section Menu handling page 47 Use the EJECT key to select the next parame ter group or parameter on the same menu lev el It is also used to change parameter settings For further details refer to the section Menu handling page 47 STOP key In menu mode the STOP key has the following functions The STOP key 1s used to select the next menu level e g MENU USER gt Default Set User 1 to open a parameter item for changing and to confirm changed parameter items Fot furthet details tefer to the section Menu handling page 47 Default Set User1 2 W USER EJECT STOP 26 User guide Print media 5 Print media Inserting a document Before inserting a document make sure that the printer is switched on and the the message ONLINE NO PAPER 15 displayed in the LCD see Switching on the printer page 10 Insert the document in such a way that the right paper edge is positioned inside the area between the left side of the symbol and the right edge of the document support so that the document alignment can grasp it securely This 15 especially important for documents Ln that are narrower than a DIN A4 sheet Then push the document towards the stop into the document chute
68. plug is correctly connected to the socket on the printer 2 Check that the power plug is seated properly in the wall socket 3 Switch on the printer again If the printer is now connected cor rectly the printer initializes and text is shown on the display If these steps do not eliminate the fault gt Replace the power cord and repeat step 3 gt Check that power flows at the socket e g using a desk lamp if necessary use a different socket and repeat step 3 gt Contact your dealer if the printer cannot be powered up Do not attempt to open the printer You might suffer an electric shock The display is lit but the printer 1 Check that the printer is Online If the displays shows Stop does not print then press the key Online Try to print again 2 Check the connection from the printer to the computer inter face cable gt Check that the interface cable is properly connected to the com puter and to the printer gt Check that it is the correct interface cable for your printer Infor mation on the interface is located in the section Connecting the printer page 8 and in chapter nterfaces page 123 gt Check that the printer is properly adapted to the computer con figured Refer to section The control panel page 29 Check the parameter set in the menu under NTERFACES page 60 and if necessary correct it 3 Check whether the printer is working properly To do this print out a copy of the me
69. ply cable and the paper User guide Installation When selecting the printer location observe the following additional instructions Never place the printer in the vicinity of inflammable gas or explosive substances gt Protect the printer from shock impact and vibration gt Be sure to connect the printer to a socket with the correct mains voltage gt Do not expose the printer to direct sunlight If you cannot avoid placing the printer near a window protect it from the sunlight with a curtain gt When connecting the computer with the printer make sure not to exceed the permitted cable length see Interface specifications page 87 Ensure sufficient distance between the printer and any heating radi atots gt Avoid exposing the printer to extreme temperature or air humidity fluctuations Above all take care to avoid the influence of dust gt Always disconnect the system from the mains before opening the device to perform maintenance work or remedy errors P Itis recommended to install the printer in a place which is acousti cally isolated from the workplace because of the noise it may pro duce Installation User guide Checki ng the printer Make sure that the device has been set to the correct voltage e g 230 V voltage in Europe 120 V in the USA To do this check the type plate above the power inlet at the back of the printer Contact your dealer if the set ting is incorrect Never
70. print head explains how to remove and install a print head Chapter 8 Menu contains all the information necessary for controlling the printer via the control panel Chapter 9 Troubleshooting provides instructions for rectifying faults which do not require the intervention of qualified personnel Chapter 10 Care and maintenance provides information on the upkeep of the printer and contains important information in case the printer has to be transported Appendix A Specifications informs you about the technical specifications of your printer and the paper which should be used Appendix B Character sets lists the available character sets Appendix C Emulations deals with programming via the interface Appendix D nterfaces explains the interfaces Appendix E Consumables and accessories consumables and accesso ries contains information about options and accessories you can purchase for your printer User guide Printer at a glance EB Printer at a glance View from the front Cover mem Power switch On Off Control panel Paper tray View with cover opened Ribbon cassette Release lever Print head Printer at a glance View from the rear Power inlet Parallel interface 1st Serial interface User guide USB interface 2nd Serial interface User guide Installation Installation Unpacking the printer Place your packaged printer o
71. printer off and on again in order to set the printer in the normal operating mode E o The cleaning sheet can be used several times 79 User guide Transport of the printer Preparations for transport If you intend to transport the printer over a short distance only ensure that it has been switched off correctly Never remove the mains plug when you can still hear mechanical noise Make sure that the printer is transported horizontally Don t tilt the printer nor put it upside down Keep the packaging for future trans port Shipping the printer When shipping the printer the printer and its accessories must be prop erly packed If your carton or packing material is lost contact your deal et ot service representative o Properly packing the printer requires all the original packing materi als 1 Turn off the power switches of the printer and the host computer Disconnect the power cord from the printer 2 Disconnect the interface cable 3 Remove the ribbon cassette refer to section Hemoving the ribbon cassette page 32 4 Pack the printer and accessoties in the shipping carton refer to section Unpacking the printer page 5 80 User guide Specifications A Specifications Printer specifications Printer system Serial impact matrix printer Printhead with 24 needles Diameter
72. raight down into the mounting Set the print head onto the center of area Fasten the two sctews Connect the flexible cables B to each connec tor and lock the connectors User guide Replacing the print head Pull the ribbon guide under the print head Tighten the ribbon by turning the tension gear in the direction of the arrow see image be low Press the ribbon guide onto the print head from underneath until you heat it click into place 1 Check if the ribbon is transported correctly by turning the tension gear in the direction of the arrow 43 Replacing the print head 44 User guide Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched Close the cover The printer is now ready to operate and to be switched on again o We recommend to check the printer s operation after replacing the ribbon cassette by perform ing a printout of the parameter settings see section Printing out the status page page 53 User guide 8 Menu Menu Programming via the control panel Apart from being able to control your printer via the applications soft ware you use you can also program the printer direct
73. s online Ready and Paper indicator lights up by pressing the EJECT key the document will be ejected the LCD displays REMOVE PAPER When both Ready and Paper indicator light up and there are data in the printer buffer by pressing the EJECT key the LCD displays WARNING DATA IN BUFFER for a few seconds When the Ready and Paper indicators blink an error has occured Annotate the displayed message in the LCD display By pressing the EJECT key paper will be ejected if loaded If the error message doesn t disappear after pressing EJECT key power the printer off and on again If the error consists contact your customer support User guide USER key PAPER 2 RET SET UP A 1 lt J 1 6 Warning Data in buffer ane i SET UP t 1 lt J Control panel When there is data in the printer and the Ready indicator is off Offline status you can delete the data in the printer by pressing the USER key Any inserted document is ejected and user changes User 1 to User 2 ot User 2 to User 1 When you press the USER key in online state with paper loaded and no data exist the User will switch back to a different user User 1 to User 2 ot User 2 to User 1 paper will be eject ed and printer will go offline Press the STOP key to go online If the LCD displays Warning Data in Buffer when you press the USER key during online state data in printer do not press any keys The message
74. sette User guide Pull the ribbon guide under the print head Tighten the ribbon by turning the tension gear in the direction of the arrow see image be low Press the ribbon guide onto the print head from underneath until you heat it click into place 1 Check if the ribbon is transported correctly by turning the tension gear in the direction of the arrow 36 User guide Changing the ribbon cassette Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched Close the cover The printer is now ready to operate and to be switched on again qp We recommend to check the printer s operation after replacing the ribbon cassette by perform ing a printout of the parameter settings see section Printing out the status page page 53 37 User guide Replacing the print head Y Replacing the print head As the print head has a very long lifetime it is under normal circum stances hardly ever necessary to replace it as this can damage the needles of the print head Damage of the Always take care not to print over the edge or on a fold or perforation needles will lead to a bad print image Should the print head be defective you can replace it Proceed as de scri
75. settings User 2 User 2 sets all parameters of User 2 to the default settings Coyp User User1 to User2 Copies the settings of User 1 to User 2 and User2 to User1 vice versa Select User User1 Defines if User 1 or User 2 is loaded after pow User2 ering on the printer Change User User1 Defines if the parameter settings of User 1 or User2 of User 2 are changed Language English Selects the display language German French Spanish Italian MENU Character Pitch 10 CPI Sets the characters per inch character pitch CHARACTER 12 CPI The higher the parameter the smaller the char 15 CPI acter spacing 17 CPI If Proportional is selected only the actually 20 CPI required space for the character width is used 24 CPI Proportional Font Draft This parameter selects the character style per Courier manently Roman Sans Serif Script Bold Gothic Prestige Elite Orator OCR A OCR B 1 Only in Epson and IBM emulation 2 Only if MSR H is installed 3 Only for printer model with second serial interface 57 User guide Parameter group Parameter Possible settings Description Code Page 437 850 860 863 Selects the character set These character 865 851 852 853 sets can be used according to the selected 855 857 866 869 emulation USSR Gost 864 The character sets are not necessarily avail 437G 920 858 923 able for all fonts see also
76. shed zero Slashed is printed 1 Only in Epson and IBM emulation 2 Only if MSR H is installed 3 Only for printer model with second serial interface 59 User guide Parameter group Parameter Possible settings Description MENU Type RS232 1 Selects the interface Printer can be configured INTERFACES Parallel either for serial parallel or USB connection USB Two interfaces can be used at the same time RS232_ 2 one assigned to User 1 and one to User 2 If RS232 1 is selected Baud rate 4800 Selects the data transmission rate baud rate 9600 baud bit per second 19200 38400 Data bits 7 Selects the number of data bits per data byte 8 Stop bits 1 Selects if one or two stop bits are used per 2 data byte Parity Even The parity test for received data bytes can be Odd selected None causes transmission in both None directions without parity bit If Even or Odd is selected the bytes are checked if they have even or odd parity Protocol Ready Busy Selects the type of protocol i e a certain set of Xon Xoff rules and procedures for ensuring error free data exchanges between computer and printer Details of the available protocols can be found in the section Serial attachment characteristics page 127 CTS Valid Sets the signal CTS Clear To Send on or off Invalid If Parallel is selected Parallel Bidir On Sets the bidirectional data transfer Off IEE
77. sity ESC 1BH 5BH 46H Presentation Media ESC 1BH 5BH 63H User guide Epson mode Emulations Command sequence Function Horizontal position control BS 08H Backspace HT 09H Horizontal Tab CR 0DH Carriage Return ESC 1BH 24H Set Absolute Print Position ESC D 1BH 44H Select Horizontal Tabs ESCQ 1BH 51H Set Right Margin ESC 1BH 5CH Set Relative Print Position ESC 1BH 61H Select Justification ESC 1BH 6CH Set Left Margin Vertical position control LF OAH Line Feed VT OBH Vertical Tab FF OCH Form Feed ESC 1BH 2BH Select n 360 Line Spacing ESC 1BH 2FH Select Vertical Tab Channel ESC 0 1BH 30H Select 1 8 Line Spacing ESC 2 1BH 32H Select 1 6 Line Spacing ESC 3 1BH 33H Set Graphics Line Spacing n 180 ESCA 1BH 41H Set n 60 Line Spacing ESC B 1BH 42H Set Vertical Tabs ESC 1BH 43H Set Page Length in Lines ESC 1BH 43H 00H Set Page Length in Inches ESC J 1BH 4AH Perform n 180 inch Line Feed ESCN 1BH 4EH Set Skip Over Perforation ESCO 1BH 4FH Cancel Skip Over Perforation ESC b 1BH 62H Select Vertical Tabs in Channels ESC j 1BH 6AH Perform Reverse n 180 inch Line Feed Character attributes SO OEH Double Wide Printing 1 Line SI OFH Select Condensed Mode DC2 12H Cancel Condensed Mode 119 Emulations User guide
78. switch on the printer if the voltage setting is incorrect since this may result in severe damage Type plate Connecting the printer Connect the power cable to the power inlet of the printer Connect the power cable plug to a mains socket User guide Installation Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer in this example a 36 pin centronics parallel cable Switchi ng on the Before switching the printer on make sure that it is connected correctly printer and that you have followed all the safety and installation instructions see section Placing your printer page 6 1 ONLINE NO PAPER 1 lt Press the power which 15 located at the front bottom right of the printer switch for switch ing on the printer The printer initializes When the initialization is completed the Ready indicator and the USER 1 indicator lights up The message ONLINE NO PER appears on the LCD The printer is in the online status and ready to accept data from the system You can now insert a document or a passbook User guide Printer drivers and firmware Printer drivers and firmware Printer drivers Installing a printer driver in Windows 95 98 You need to install a printer driver so that the printer can process the data from your application
79. th odd parity gt Parity will be checked whenever Even of Odd parity is selected If a parity error is detected PARITY ERROR message will be dis played on the LCD Printer will continue to receive data gt When No parity is specified the interface does not except data frames to include a parity bit and the interface transmits data with out parity bits 127 Interfaces 128 User guide Handshaking Handshaking in the serial environment is most commonly handled by manipulating the following 4 handshaking lines gt RIS Request to Send gt CIS Clear to Send gt DSR Data Set Ready Data Terminal Ready Ready Busy When Ready Busy protocol is selected DTR will be used to pace the data flow from PC When the serial interface is BUSY Buffer is full Printer is out of paper or an error is detected will be dropped to indicate to PC that Printer cannot receive any more data XON XOFF When XON XOFF protocol is selected Printer indicates to PC that it is busy and not ready to receive any more data by sending an XOFF DC3 X 13 character When the serial interface is ready to receive mote data DC1 X11 will be transmitted User guide Configuring the serial interface of the PC Interfaces DOS mode To use the serial interface of your PC you must add the following mode commands to the AUTOEXEC BAT file mode com1 9600 n 8 1 p mode lp
80. ting the test mode You can exit the test mode only by switching the printer off Test printout Hex Dump iln ae Example 0000 100 01 02 03 04 05 0C OD OE 0010 30 11 12 13 14 15 1C 1D 1E 1F _ 0020 20 21 22 23 24 25 2C 2D 2E 2F 4 8 amp 0030 30 31 32 33 34 35 3C 3D 0040 40 41 42 43 44 45 4C 4D 0050 50 5l 52 53 54 55 5C SD 0123456789 lt gt QABCDEFGHIJKLMNO 5F PORSTUVWXYZ N ON FF Ed Bd d Bd Dd Dd 64 User guide Troubleshooting E Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself The follow ing chapter should help you to distinguish between a simple operating error and a major malfunction This chapter provides information on the rectification of faults without the assistance of specially trained personnel Follow the advice and tips in this chapter if your printer is not working correctly Important notes on the care and maintenance of your printer can be found at the chapter Repairs should only be performed by authorised service personnel 65 Troubleshooting User guide General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows The printer is switched on but noth ing happens nothing is displayed no noise Check that the power
81. tl coml With the first MODE command you configure the serial interface Com of your PC to the printer s factory defaults The second MODE command redirects the parallel standard output port LPT1 of your PC to Coml1 Transmission rate 9600 bauds Parity none Data bits 8 Stop bits 1 These settings must be modified to use other values Windows 95 98 ME Click on the Start button in the Windows taskbar Move the mouse to Settings and click on Control Panel Click on System followed by Device Manager Click on Ports COM1 and Port Settings Bits per second 9600 bauds Data bits 8 Parity none Stop bits 1 These settings must be modified to use other values Windows 2000 XP Click on the Start button in the Windows taskbar Click on Printers Windows 2000 or on Printers and Faxes Windows XP to open the printer folder In the menu bar click on File and Server Properties Click on Ports then select COM1 and click on Configure Bits per second 9600 bauds Data bits 8 Parity none Stop bits 1 These settings must be modified to use other values 129 USB interface The USB Universal Serial Bus interface has the following features gt Full compliance with the Universal Serial Bus Specification Revision 2 0 for Full Speed Mode gt USB Function Controller with two FIFO based Endpoints One bidirectional Control Endpoint 0 8 bytes One receive Endpoint 1 1 64 byts gt The signaling bit rate is
82. uide Specifications Rated current intake Operation maximum US 1 30 A EU 0 59 Standby US 0 11 A EU 0 072 A Apparent power consumption Operation maximum US 89 7 VA EU 93 6 VA Standby US 88 8 VA EU 11 4 VA True output Operation maximum US 70 0 W EU 73 0 W Standby US 6 9 W EU 8 9 W Noise Sound output level Sound pressure level Lwaa 7 1 dB in operation Loam 99 GB in operation Paper feed Friction feed MTBF Mean Time Between Failures 10 000 power on hours at 2596 DC duty cycle Dimensions Height 168 mm Width 378 mm Depth 280 mm Weight Standard 9 10 kg MSR H 9 95 kg Service life Print head 300 million dots pin normal copy mode Ribbon 10 million characters in ANK DRAFT10 cpi Environmental conditions Operation Temperature 10 to 35 Rel humidity 15 to 75 Climate IEC EN 60721 3 3 class 3K2 Storage Temperature 5 to 45 C Rel humidity 5 to 95 Climate IEC EN 60721 3 1 class 1K3 Transport Temperature 20 to 60 C Rel humidity 5 to 95 Climate IEC EN 60721 3 2 class 2K2 83 Specifications 84 User guide Approvals DIN EN 60 950 VDE 0805 TUV EN 60950 Certified CE Mark UL 60950 3rd Edition C UL CSA C22 2 No 60950 00 new reversion IEC 60950 1 EN 55022 1998 Class B EN 55024 1998 FCC PT 15B 2000 Class B EN61000 3 2 2000 EN61000 3 3 1995
83. w forms h Click on the Start button in the Windows taskbar Click on Printers and Faxes to open the printer folder In the menu bat click on File and Server Properties P N In the window Printer Server Properties click on Form if neces saty 5 Either select an existing form from the Forms list or activate the option New Form 6 Enter a form name and the desired values 7 Click on Save to save the new fotm You can now assign this form to the paper feeds of your printer see Changing printer settings page 13 The form cannot be assigned if its dimensions exceed the per missible paper sizes of the specified paper feed User guide Loading firmware Interface Printer drivers and firmware The most current version of the firmware can be downloaded from out Internet site Make sute that the download consists of the following files gt Standard Model PB Flash V1 00 exe the memory writer flash gt BL XXXX PL Bootblock of the printer gt FWXXXX mfw Main firmware of the printer gt PBCGXXXX BIN Character generator EU US You can use the serial the parallel or the USB interface to download the firmware to the printer Serial interface Make sure that the serial interface is selected in the printers menu for User 1 and that the settings for Baudrate and Protocol on printer and PC are identical Parallel interface Make sure that the serial interface is selected in the printers menu f
84. which functions the various statuses of the indicators on the control panel have when the printer is switched on Stop Eject User 1 User 2 LCD Meaning off on STOP Stop paper loaded PAPER off off STOP Stop no paper loaded NO PAPER off blinks LOAD Stop paper required if data PAPER Print Start command are transferred from Host on on ONLINE Online paper loaded PAPER on off ONLINE Online no paper loaded NO PAPER on blinks LOAD Online paper required if data PAPER Print Start command are transferred from Host blinks blinks xxxxX Error cause of error is dis XXXXX played on the LCD on off Printer is being used by user 1 off on Printer is being used by user 2 for EPSON IBM emulation only 19 Control panel Ready indicator STOP LED 2 Su dee 20 User guide Ready indicator STOP LED does not light up gt The printer is in the stop status Offline and disabled for receiving data from the system Ready indicator STOP LED lights up gt The printer is switched on and in the online status It is ready to re ceive data from the system Ready STOP LED and Paper indicators EJECT LED blink gt The printer is not ready A device error has occurred Any data transferred from the system 15 deleted The cause of the error 1s in dicated on the LCD

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