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Sun Microsystems V490 User's Manual

1. 28 About the Memory Modules The Sun Fire V490 server uses 3 3 volt high capacity dual inline memory modules DIMMs The DIMMs are built with synchronous dynamic random access memory SDRAM chips that operate at a 75 MHz clock frequency The system supports DIMMs with 512 Mbyte and 1 Gbyte capacities Each CPU Memory board contains slots for 16 DIMMs Total system memory ranges from a minimum of 8 Gbytes one CPU Memory board with eight 512 Mbyte DIMMs to a maximum of 32 Gbytes two boards fully populated with 1 Gbyte DIMMs Within each CPU Memory board the 16 DIMM slots are organized into groups of four The system reads from or writes to all four DIMMs in a group simultaneously DIMMs therefore must be added in sets of four FIGURE 3 1 shows the DIMM slots and DIMM groups on a Sun Fire V490 CPU Memory board Every fourth slot belongs to the same DIMM group The four groups are designated A0 A1 BO and B1 Sun Fire V490 Server Administration Guide August 2004 FIGURE 3 1 Memory Module Groups A0 Al BO B1 You must physically remove a CPU Memory board from the system before you can install or remove DIMMs The DIMMs must be added four at a time within the same DIMM group and each group used must have four identical DIMMs installed that is all four DIMMs in the group must be from the same manufacturing vendor and must have the same capacity for example four 512 Mbyte DIMMs or four 1 Gbyte DIMMs Caution
2. Click the Power button on the front panel representation A dialog box appears asking you to confirm the action Proceeding will actually turn system power off or on El Sun Remote System Control Server Een gr ay Power button Dade Baar Votan 122 vias Ts b Examine status tables for the Sun Fire V490 server s disks and fans Click the appropriate LEDs A table appears giving you the status of the components in question su Resnote System Control Er Sun Remote System Control Server P Semvertypes Logoa Fan tray LEDs Fan tray status table c Turn the Sun Fire V490 server s Locator LED on and off Click the representation of the Locator LED see the illustration under Step 5 Its state will toggle from off to on and back again each time you click mimicking the condition of the physical Locator LED on the machine s front panel Sun Fire V490 Server Administration Guide August 2004 7 Check system temperatures and other environmental data To do this a Find the navigation panel at the left side of the RSC GUI b Click the Show Environmental Status item under Server Status and Control The Environmental Status window appears 3 Remote System Control ra Sun Remote System Control Serve types Logout ASCO ES Check marks Data ftetreste at November 45 2901 11 40 AM rest Chose Mao By default the Temperatures tab is
3. The drawback of using Stop N on a Sun Fire V490 system is that if diagnostics are enabled it can take some time for the system to reach the desired state Fortunately an alternative exists Place the system control switch in the Diagnostics position Placing the system control switch in Diagnostics position will override OpenBoot configuration variable settings allowing the system to recover to the ok prompt and letting you correct misconfigured settings Assuming you have access to RSC software another possibility is to use the RSC bootmode reset _nvramcommand which provides similar functionality For more information see the Sun Remote System Control RSC 2 2 User s Guide which is included on the Sun Fire V490 Documentation CD About Automatic System Recovery The Sun Fire V490 system provides a feature called automatic system recovery ASR To some ASR implies an ability to shield the operating system in the event of a hardware failure allowing the operating system to remain up and ruming The implementation of ASR on the Sun Fire V490 server is different it provides for automatic fault isolation and restoration of the operating system following non fatal faults or failures of these hardware components m Processors m Memory modules m PCI buses and cards Chapter 4 Network Interfaces and System Firmware 55 FC AL subsystem Ethernet interface USB interface Serial interface In the event of such a hardware failure f
4. ttya From built in serial port keyboard From attached keyboard that is part of a graphics terminal e rsc console From the system controller Note Should the specified input device be unavailable the system automatically reverts to ttya Selects where diagnostic and other console output is displayed Default is screen e ttya To built in serial port screen To attached screen that is part of a graphics terminal e rsc console To the system controller Note POST messages cannot be displayed on a graphics terminal They are sent to ttya even when output device is set to screen Should the specified output device be unavailable the system automatically reverts to ttya Controls whether the system is in service mode Default is false e true Service mode Diagnostics are executed at Sun specified levels overriding but preserving user settings e false Normal mode unless overridden by the system control switch Diagnostics execution depends entirely on the settings of diag switch and other user defined OpenBoot configuration variables Note If the system control switch is in Diagnostics position the system will boot in service mode even if the service mode variable is false 84 Sun Fire V490 Server Administration Guide August 2004 Stage Two OpenBoot Diagnostics Tests Once POST diagnostics have finished running POST reports back to the OpenBoot firmware the status of each test it has run Control
5. 246 Sun Fire V490 Server Administration Guide August 2004
6. Anschlu des Netzkabels an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Sun Produkte sind f r den Betrieb gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet Achtung Nicht alle Netzkabel haben die Achtung Ihr Sun Ger t wird mit einem AN dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an E Achtung Bei Produkten mit mehreren HN Kabeln m ssen zur vollst ndigen Unterbrechung der Stromversorgung alle Kabel abgezogen werden Appendix C Safety Precautions 227 Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter Achtung Der Ein Aus Schalter dieses AN Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil
7. on page 162 How to Reconfigure a Device Manually on page 163 Device identifiers are listed in Reference for Device Identifiers on page 61 Sun Fire V490 Server Administration Guide August 2004 Device Identifiers Reference for Device Identifiers Refer to the following table when manually specifying which devices to deconfigure and reconfigure The related procedures are covered in a How to Deconfigure a Device Manually on page 162 How to Reconfigure a Device Manually on page 163 Devices cmpx where x is a number 0 3 or 16 19 Particular processors cmpx bank0 cmpx bank1 cmpx bank2 cmpx bank3 where x Memory banks 0 3 for each processor is a number 0 3 or 16 19 gptwo slotA gptwo slotB gptwo slotC gptwo slotD CPU Memory board slots A D io bridges io bridge9 PCI bridge chips 0 and 1 respectively ob net0 ob net1 On board Ethernet controllers ob fcal On board FC AL controller pci slot0 pci slotl pci slot5 PCI slots 0 5 Device Identifiers cmp Note The device identifiers above are not case sensitive you can type them as uppercase or lowercase characters You can use wild cards within device identifiers to reconfigure a range of devices as shown in the following table Devices All devices All processors cmpx bank where x is a number 0 3 or 16 19 All memory banks for each processor gptwo slot io bridge pci pci slot All CPU Memory board slo
8. 174 Locator 14 173 Locator described 13 Locator operating 168 OK to Remove disk drive 174 OK to Remove power supply 173 power supply 17 power supply described 18 Power OK 14 173 system 14 LEDs system isolating faults with 172 light emitting diode See LEDs link integrity test 146 149 Link Up LED Ethernet 174 Locator LED 173 described 13 14 operating 168 log files 93 103 logical unit number probe scsi 91 logical view Sun Management Center 104 loop ID probe scsi 91 242 Sun Fire V490 Server Administration Guide August 2004 manual hardware reset 127 manual system reset 51 master CPU 78 80 memory interleaving 30 mirroring disk 24 66 monitor attaching 136 monitoring the system with RSC 190 moving the system precautions 122 MPxIO multiplexed I O features 21 N network name server 149 primary interface 145 types 4 O OBDIAG See OpenBoot Diagnostics tests ok prompt risks in using 50 ways to access 50 126 OK to Remove LED disk drive 174 power supply 173 OpenBoot commands dangers of 50 env 90 printenv 90 probe ide 92 show devs 92 OpenBoot configuration variables auto boot 56 auto boot on error 56 boot device 57 149 diag switch 58 165 diag trigger 58 displaying with printenv 90 input device 165 output device 165 purpose of 79 82 resetting to default values 165 service mode 58 table of 82 OpenBoot Diagnostics role in
9. How to Configure the Primary Network Interface on page 144 m How to Configure Additional Network Interfaces on page 146 48 About Redundant Network Interfaces You can configure your system with redundant network interfaces to provide a highly available network connection Such a configuration relies on special Solaris software features to detect a failed or failing network interface and automatically switch all network traffic over to the redundant interface This capability is known as automatic failover To set up redundant network interfaces you can enable automatic failover between the two similar interfaces using the IP Network Multipathing feature of the Solaris OS For additional details see About Multipathing Software on page 64 You can also install a pair of identical PCI network interface cards or add a single card that provides an interface identical to one of the two on board Ethernet interfaces Sun Fire V490 Server Administration Guide August 2004 To help maximize system availability make sure that any redundant network interfaces reside on separate PCI buses supported by separate PCI bridges For additional details see About the PCI Cards and Buses on page 31 About the ok Prompt A Sun Fire V490 system with Solaris OS software is capable of operating at different run levels A synopsis of run levels follows for a full description see the Solaris system administration documentation
10. Primary Master Removable ATAPI Model TOSHIBA DVD ROM SD C2512 Device 1 Primary Slave Not Present CODE EXAMPLE 6 5 probe ide Command Output show devs Command The show devs command lists the hardware device paths for each device in the firmware device tree CODE EXAMPLE 6 6 shows some sample output edited for brevity pci 9 600000 pci 9 700000 pci 8 600000 pci 8 700000 memory controller 3 400000 SUNW UltraSPARC IV 3 0 memory controller 1 400000 SUNW UltraSPARC IV 1 0 virtual memory memory mO 20 pci 9 600000 SUNW q1c 2 pci 9 600000 network 1 pci 9 600000 SUNW q1c 2 fp 0 0 pci 9 600000 SUNW qlc 2 fp 0 0 disk CODE EXAMPLE 6 6 show devs Command Output 92 Sun Fire V490 Server Administration Guide August 2004 Stage Three The Operating System If a system passes OpenBoot Diagnostics tests it normally attempts to boot its multiuser operating system For most Sun systems this means the Solaris OS Once the server is running in multiuser mode you have recourse to software based diagnostic tools like SunVTS and Sun Management Center These tools can help you with more advanced monitoring exercising and fault isolating capabilities Note If you set the auto boot OpenBoot configuration variable to false the operating system does not boot automatically following completion of the firmware based tests In addition to the formal tools that run on top of Solaris OS software there are oth
11. The Sun Fire V490 Server Administration Guide is divided into three parts m Part One Installation m Part Two Background m Part Three Instructions xxi xxii Each part of the book is divided into chapters Part One Chapter 1 describes and provides instructions for Sun Fire V490 server installation Part Two Chapter 2 presents an illustrated overview of the server and a description of the server s reliability availability and serviceability RAS features Chapter 3 describes and illustrates major system hardware Chapter 4 describes the network interfaces and system firmware including OpenBoot environmental monitoring Chapter 5 offers conceptual information not instructions relating to system administration tasks Chapter 6 is a discussion of diagnostic tools Part Three Chapter 7 provides instructions for configuring system devices Chapter 8 provides instructions for configuring network interfaces and the boot drive Chapter 9 provides instructions for configuring system firmware Chapter 10 provides instructions for isolating failed parts Chapter 11 provides instructions for monitoring the system Chapter 12 provides instructions for exercising the system This manual also includes the following reference appendixes Appendix A details connector pinouts Appendix B provides tables of various system specifications Appendix C deals with safety precautions Sun Fire V490 Server Administrat
12. including System temperatures Processor clock frequency Device model numbers Whether a device is field replaceable Condition pass or fail of memory banks fans and other devices Power supply type For more information about the Config Reader module data property tables see the Sun Management Center User s Guide Chapter 11 Monitoring the System 189 What Next There is much more to Sun Management Center software than what is detailed in this manual In particular you may be interested in setting alarms and administering security These topics and many others are covered in the Sun Management Center User s Guide as well as the other documents accompanying the Sun Management Center software How to Monitor the System Using the System Controller and RSC Software This section explains how to configure the system controller SC card and set up Remote System Control RSC software It also steps you through some of the tool s most important monitoring features Before You Begin The Sun Fire V490 server must be set up with RSC server software which can be found on the Solaris Software Supplement CD Typically you monitor the Sun Fire V490 system from a different Sun computer or a PC This procedure assumes you have installed RSC client software on the monitoring system There are many ways to configure and use the system controller and its RSC software and only you can decide which is right for your organization This
13. ok setenv post trigger power on reset error reset post trigger power on reset error reset Note The test args variable operates differently from other OpenBoot configuration variables It requires a single argument consisting of a comma separated list of keywords For details see Controlling OpenBoot Diagnostics Tests on page 85 What Next Changes to OpenBoot configuration variables usually take effect upon the next reboot Reference for Choosing a Fault Isolation Tool This section helps you choose the right tool to isolate a failed part in a Sun Fire V490 system Consider the following questions when selecting a tool 1 Have you checked the LEDs Certain system components have built in LEDs that can alert you when that component requires replacement For detailed instructions see How to Isolate Faults Using LEDs on page 172 2 Does the system have main power If there is no main power to the system standby power from the SC card may enable you to check the status of some components See About Monitoring the System on page 101 3 Does the system boot m If the system cannot boot you have to run firmware based diagnostics that do not depend on the operating system m If the system can boot you should use a more comprehensive tool The typical fault isolation process is illustrated in FIGURE 10 1 Chapter 10 Isolating Failed Parts 181 yes no Replace part System nods Consider runn
14. set watchdog enable 1 2 Choose the desired system recovery behavior The hardware watchdog mechanism can automatically reboot the system in case the system hangs This can be done with or without first generating an automated crash dump file As superuser do one of the following a To reboot without generating an automated crash dump file type eeprom error reset recovery boot m To reboot and generate an automated crash dump file type eeprom error reset recovery sync m To have the system not automatically reboot but rather wait at the OpenBoot prompt for manual intervention and recovery type eeprom error reset recovery none Sun Fire V490 Server Administration Guide August 2004 3 Restart the system to effect the changes Type What Next If you choose to have the system generate an automated crash dump file then in the event the operating system hangs that file appears in the var crash directory under a subdirectory named after your system For more information see the documentation accompanying your Solaris software release How to Enable ASR The automatic system recovery ASR feature is activated by default However if you have manually disabled it use this procedure to restore it What to Do 1 Set the system control switch to the Normal position 2 At the system ok prompt type ok setenv service mode false ok setenv auto boot true ok setenv auto boot on error true
15. since there will be times when you need to reach the ok prompt The several ways to do this are outlined in Ways of Reaching the ok Prompt on page 50 For detailed instructions see How to Get to the ok Prompt on page 126 Chapter 4 Network Interfaces and System Firmware 49 50 What You Should Know About Accessing the ok Prompt It is important to understand that when you access the ok prompt from a functioning Sun Fire V490 system you are suspending the Solaris OS software and placing the system under firmware control Any processes that were running under the Solaris OS software are also suspended and the state of such processes may not be recoverable The firmware based tests and commands you run from the ok prompt have the potential to affect the state of the system This means that it is not always possible to resume execution of the Solaris OS software from the point at which it was suspended Although the go command will resume execution in most circumstances in general each time you drop the system down to the ok prompt you should expect to have to reboot it to get back to the Solaris OS environment As a rule before suspending the Solaris OS software you should back up files warn users of the impending shutdown and halt the system in an orderly manner However it is not always possible to take such precautions especially if the system is malfunctioning Ways of Reaching the ok Prompt There are several way
16. xviii Sun Fire V490 Server Administration Guide August 2004 BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance GN BE HARA An gt He EAE eA AFF ESERIA TE Earl EK ERE SRE RRNA Regulatory Compliance Statements xix xx Sun Fire V490 Server Administration Guide August 2004 Preface The Sun Fire V490 Server Administration Guide is intended to be used by experienced system administrators It includes general descriptive information about the Sun Fire V490 server and detailed instructions for installing configuring and administering the server and for diagnosing problems with the server To use the information in this manual particularly the instructional chapters you must have working knowledge of computer network concepts and terms and advanced familiarity with the Solaris Operating System Before You Read This Book While the first part of this manual focuses on installation of the Sun Fire V490 server it does not deal with mounting the server in a cabinet or 2 post rack For those instructions see the Sun Fire V490 Server Setup and Rackmounting Guide Rackmounting instructions are also printed on labels on the server chassis Follow the instructions for mounting the server in a cabinet or 2 post rack before continuing with the installation and configuration instructions in this manual How This Book Is Organized
17. A variety of supported Peripheral Component Interconnect PCI cards can provide connections to additional Ethernet or other network types For details about network interface options and configuration procedures see m About the Network Interfaces on page 47 a How to Configure the Primary Network Interface on page 144 a How to Configure Additional Network Interfaces on page 146 Note The system controller SC card serial and Ethernet interfaces are available only after you install the operating system software and the Remote System Control RSC software Consult the Sun Remote System Controller RSC User s Guide for more details about configuring these interfaces Sun Fire V490 Server Administration Guide August 2004 10 11 12 Turn on power to your server See How to Power On the System on page 122 For information about the LED status indicators that appear during power on see LED Status Indicators on page 13 Install and boot the Solaris OS software See the installation instructions provided with your Solaris software You should also consult the Solaris on Sun Hardware Platform Guide for your particular operating system which contains platform specific information about software installation Set any desired OpenBoot PROM configuration options You can control several aspects of system behavior through OpenBoot PROM commands and configuration variables For additional d
18. DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove a DIMM from its antistatic packaging until you are ready to install it on the system board Handle the modules only by their edges Do not touch the components or any metal parts Always wear an antistatic grounding strap when you handle the modules For more information see How to Avoid Electrostatic Discharge on page 120 Chapter 3 Hardware Configuration 29 Memory Interleaving You can maximize the system s memory bandwidth by taking advantage of its memory interleaving capabilities Sun Fire V490 systems support two way four way and eight way memory interleaving In most cases higher interleaving factors result in greater system performance However actual performance results may vary depending on the system application The system s interleaving capabilities are summarized as follows Memory interleaving is limited to memory within the same CPU Memory board Memory is not interleaved across CPU Memory boards a Eight way interleaving occurs automatically when all 16 DIMM slots in a CPU Memory board are filled with identical capacity DIMMs 16 identical DIMMs m Four way interleaving occurs automatically between any two DIMM groups that are configured identically eight identical capacity DIMMs a Two way interleaving occurs automatically in any
19. For specific instructions see the Sun Management Center User s Guide On a Sun Management Center console double click the icon representing the Sun Fire V490 system The Details window appears Click the Hardware tab A sa Details Details window ETS wgs97 14 Info Browser Alarms Modules View Log Applications Hardware Hardware tab Views Hardware Summary Be I O OO lugs97 14 Views pull down menu Hardware Summary system Proper Logical View Physical and logical views system 2 Monitor the Sun Fire V490 system using physical and logical views a Select Physical View system from the Views pull down menu The physical view lets you interact with photo realistic views of the Sun Fire V490 system as seen from the front left rear and top As you highlight individual hardware components and features status and manufacturing information about each component appears to the right Chapter 11 Monitoring the System 187 188 Hardware spm Photo realistic view front a Poe Current View NN Pr IE Highlighted component disk drive Information about disk drive b Select Logical View system from the Views pull down menu The logical view lets you browse a hierarchy of system components arranged as a tree of nested folders CA system Logical view C sy
20. Note that in CODE EXAMPLE 6 1 three different FRUs are indicated Using TABLE 6 13 to decode some of the terms you can see that this POST error was most likely caused by a bad system interconnect circuit Schizo on the centerplane However the error message also indicates that the PCI riser board I O board may be at fault In the least likely case the error might stem from the master processor in this case processor 0 Why a POST Error May Implicate Multiple FRUs Because each test operates at such a low level the POST diagnostics are often more definite in reporting the minute details of the error like the numerical values of expected and observed results than they are about reporting which FRU is responsible If this seems counter intuitive consider the block diagram of one data path within a Sun Fire V490 server shown in FIGURE 6 3 Data PCI controller Processor switch CPU Memory board Centerplane PCI riser board FIGURE 6 3 POST Diagnostic Running Across FRUs Chapter 6 Diagnostic Tools 81 The dashed lines in FIGURE 6 3 represent boundaries between FRUs Suppose a POST diagnostic is running in the processor in the left part of the diagram This diagnostic attempts to initiate a built in self test in a PCI device located in the right side of the diagram If this built in self test fails there could be a fault in the PCI controller or less likely in one of the data paths or components leading to that PCI controll
21. OpenBoot configuration variables back to their default values Continue with the next step from the existing system console m If you are not sure whether OpenBoot configuration variable settings have been altered See How to View and Set OpenBoot Configuration Variables on page 178 Verify that the settings are as given in Reference for System Console OpenBoot Variable Settings on page 141 If not reset them as described in the next step If necessary reset OpenBoot configuration variables From the existing system console type Ok setenv diag out console false ok setenv input device ttya Ok setenv output device ttya Chapter 7 Configuring Console Access 129 130 Note There are many other OpenBoot configuration variables and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system console displays For details see Controlling POST Diagnostics on page 82 Connect the RJ 45 serial cable and adapter The cable and adapter connect the Sun server s ttyb serial port to the Sun Fire V490 system s built in ttya serial port Pinouts part numbers and other details about the serial cable and adapter are provided in the Sun Fire V490 Server Parts Installation and Removal Guide Ensure that the etc remote file on the Sun server contains an entry for hardwire Most releases of Solaris
22. Sun Management Center software Title Site Planning Guide for Entry Level Servers Version 1 5 Sun Fire V490 Server Setup and Rackmounting Guide Sun Fire V490 Server 4 Post Rackmounting Overview Sun Fire V490 Server Parts Installation and Removal Guide Sun Remote System Control RSC 2 2 User s Guide SunVTS 5 0 User s Guide SunVTS 5 0 Test Reference Manual Sun Management Center 3 5 Installation and Configuration Guide Sun Management Center 3 5 User s Guide xxiv Sun Fire V490 Server Administration Guide August 2004 Part Number Location 816 1613 15 Documentation CD 817 3959 10 Documentation CD 817 6884 10 Printed included in box 817 3952 10 Documentation CD 816 3314 12 Documentation CD 816 1666 10 http docs sun com 816 1667 10 http docs sun com 816 2678 10 http www sun com sunmanagementcenter 816 2716 10 http ww sun com sunmanagementcenter Application Title Part Number Location Firmware OpenBoot PROM Enhancements for 817 6957 10 configuration Diagnostic Operation Documentation CD OpenBoot 4 x Command Reference 816 1177 10 Manual http docs sun com Late breaking Sun Fire V490 Server Product Notes 817 4193 10 information Documentation CD Sun Remote System Control RSC 2 2 2 816 3995 11 Release Notes Documentation CD SunVTS README file opt SUNWvts Accessing Sun Documentation You can view print or purchase a broad selection of Sun documentatio
23. Tests system components focusing on peripherals and 1 0 devices Display various kinds of system information Display various kinds of system information Exercises and stresses the system running tests in parallel 74 Sun Fire V490 Server Administration Guide August 2004 Accessibility and Availability Accessed from system chassis Available anytime power is available Runs automatically on startup Available when the operating system is not running Runs automatically or interactively Available when the operating system is not running Available whether or not the operating system is running Requires operating system Requires operating system Optional package may need to be installed Remote Capability Local but can be viewed via SC Local but can be viewed via SC Local but can be viewed via SC Local but can be accessed via SC Local but can be accessed via SC View and control over network Diagnostic Tool SC card and RSC software Sun Management Center Hardware Diagnostic Suite TABLE 6 1 Type Hardware and software Software Software Summary of Diagnostic Tools Continued What It Does Monitors environmental conditions performs basic fault isolation and provides remote console access Monitors both hardware environmental conditions and software performance of multiple machines Generates alerts for various conditions Exercises an
24. clock frequency The system supports 512 Mbyte and 1 Gbyte DIMMs Total system memory is shared by all processors in the system and ranges from a minimum of 8 Gbytes one CPU Memory board with eight 512 Mbyte DIMMs to a maximum of 32 Gbytes two boards fully populated with 1 Gbyte DIMMs For more information about system memory see About the Memory Modules on page 28 System I O is handled by four separate Peripheral Component Interconnect PCI buses These industry standard buses support all of the system s on board 1 0 controllers in addition to six slots for PCI interface cards Four of the PCI slots operate at a 33 MHz clock rate and two slots operate at either 33 or 66 MHz All slots comply with PCI Local Bus Specification Revision 2 1 For additional details see About the PCI Cards and Buses on page 31 Internal disk storage is provided by up to two 1 inch hot pluggable Fibre Channel Arbitrated Loop FC AL disk drives Both single loop and dual loop configurations are supported The basic system includes an FC AL disk backplane that accommodates 73 Gbyte or 146 Gbyte disks In addition an external FC AL port exists on the system s back panel For additional details see Locating Back Panel Features on page 16 The backplane provides dual loop access to each of the FC AL disk drives One loop is controlled by an on board FC AL controller integrated into the system centerplane The second loop is controlled by a PCI
25. ok show post results 3 Display components that have failed OpenBoot diagnostics tests Type ok show obdiag results What Next For more information see About Automatic System Recovery on page 55 How to Enable ASR on page 157 How to Disable ASR on page 158 How to Deconfigure a Device Manually on page 162 How to Reconfigure a Device Manually on page 163 How to Redirect the System Console to the System Controller Perform this procedure if after installing the Solaris OS and the Sun Remote System Controller RSC software you want to configure the system to use the system controller as the system console For more information about RSC software see m About the System Controller SC Card on page 33 m Sun Remote System Controller RSC User s Guide Chapter 9 Configuring System Firmware 159 160 What to Do 1 Establish a system controller session For instructions see the Sun Remote System Controller RSC User s Guide which is included on the Sun Fire V490 Documentation CD 2 At the system ok prompt type ok setenv diag out console true ok setenv input device rsc console ok setenv output device rsc console 3 To cause the changes to take effect type The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value 4 To connect to the system console at the system controller pr
26. system console 3 accessing via tip connection 129 messages 77 setting up alphanumeric terminal as 133 setting up local graphics terminal as 135 system control switch 15 Forced Off position 125 illustration 15 Locked position 124 Normal position 123 settings 16 System control switch cable isolating faults in 101 system controller See also ALOM introduced 78 system exercising FRU coverage table 106 system LEDs 14 isolating faults with 172 system memory determining amount of 94 system specifications See specifications T temperature sensors 20 temperatures displaying system 90 terminal alphanumeric 133 terminal baud verification 132 terms in diagnostic output table 114 test command OpenBoot Diagnostics tests 87 test all command OpenBoot Diagnostics tests 88 test args variable 86 keywords for table 86 thermistors 20 third party monitoring tools 104 tip connection 129 Index 245 Tivoli Enterprise Console See third party monitoring tools tree device 103 defined 85 U uadmin command Solaris 50 127 Universal Serial Bus USB ports about 46 connecting to 46 V var adm messages file 93 var crash directory 157 verifying baud rate 132 voltages displaying system 90 Ww warnings and cautions 221 237 watchdog hardware described 23 World Wide Name probe scsi 91 X XIR externally initiated reset 51 127 described 23 manual command 23
27. 2 2 and TABLE 2 3 for descriptions of front panel LEDs In addition the back panel includes LEDs that display the status of each of the two power supplies and both on board Ethernet connections Two LEDs located on each Ethernet RJ 45 connector display the status of Ethernet activity Each power supply is monitored by four LEDs Details of the diagnostic use of LEDs are discussed separately in the section How to Isolate Faults Using LEDs on page 172 TABLE 2 5 lists and describes the Ethernet LEDs on the system s back panel TABLE 2 5 Ethernet LEDs Name Description Activity This amber LED lights when data is either being transmitted or received by the particular port Link Up This green LED lights when a link is established at the particular port with its link partner Chapter 2 System Overview 17 TABLE 2 6 lists and describes the power supply LEDs on the system s back panel TABLE 2 6 Power Supply LEDs Name Description OK to Remove This blue LED lights when it is safe to remove the power supply from the system Fault This amber LED lights when the power supply s internal microcontroller detects a fault in the monitored power supply Note that the system Fault LED on the front panel will also be lit when this occurs DC Present This green LED lights when the power supply is on and outputting regulated power within specified limits AC Present This green LED lights when a proper AC voltage source is input to
28. 38 Environmental Monitoring and Control The Sun Fire V490 system features an environmental monitoring subsystem designed to protect against m Extreme temperatures m Lack of adequate airflow through the system Power supply failures Monitoring and control capabilities reside at the operating system level as well as in the system s Boot PROM firmware This ensures that monitoring capabilities remain operational even if the system has halted or is unable to boot The environmental monitoring subsystem uses an industry standard Inter Integrated Circuit PC bus The PC bus is a simple two wire serial bus used throughout the system to allow the monitoring and control of temperature sensors fans power supplies status LEDs and the front panel system control switch Temperature sensors are located throughout the system to monitor the ambient temperature of the system and the temperature of several application specific integrated circuits ASICs The monitoring subsystem polls each sensor and uses the sampled temperatures to report and respond to any overtemperature or undertemperature conditions The hardware and software together ensure that the temperatures within the enclosure do not stray outside predetermined safe operation ranges If the temperature observed by a sensor falls below a low temperature warning threshold or rises above a high temperature warning threshold the monitoring subsystem software lights the system Fa
29. 4 Detach both ends of the strap after you have completed the installation or service procedure Chapter 7 Configuring Console Access 121 What Next To power on the system complete this task How to Power On the System on page 122 gt gt How to Power On the System Before You Begin Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under those circumstances you must initiate a reconfiguration boot For those instructions see How to Initiate a Reconfiguration Boot on page 138 You can also use RSC software to power on the system For details see m Sun Remote System Control RSC 2 2 User s Guide Caution Never move the system when the system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that all access panels are properly installed What to Do Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the ASCII terminal or local graphics terminal if present Open the media door Use the system key to unlock the media door 122 Sun Fire V490 Server Administration Guide August 2004 4 Insert the system key int
30. 8 kV Air EN61000 4 3 3V m EN61000 4 4 1 kV AC Power Lines 0 5 kV Signal and DC Power Lines EN61000 4 5 1 kV AC Line Line and Outdoor Signal Lines 2 kV AC Line Gnd 0 5 kV DC Power Lines EN61000 4 6 3V EN 61000 4 8 1 A m EN61000 4 11 Pass EN61000 3 2 1995 Al A2 A14 Pass EN61000 3 3 1995 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN 60950 1 2001 T V Rheinland Certificate No S72040123 TEC 60950 1 2001 CB Scheme Certificate No on file Evaluated to all CB Countries UL 60950 1 First Edition CSA C22 2 No 60950 00 File E113363 FDA DHHS Accession Number Monitor Only Supplementary Information This product was tested and complies with all the requirements for the CE Mark List Kup S Burt Hemp July 5 2004 Donald Cameron July 5 2004 Manager Product Compliance Program Manager Sun Microsystems Inc Sun Microsystems Scotland Limited One Network Circle UBUR03 213 Blackness Road Phase I Main Bldg Burlington MA 01803 Springfield EH49 7LR USA Scotland United Kingdom Tel 781 442 2118 Tel 44 1 506 672 539 Fax 781 442 1673 Fax 44 1 506 670 011 XV xvi Sun Fire V490 Server Administration Guide August 2004 Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA e Industry Canada Equipment Standard for Digital Equipment
31. Connector on page 215 209 Serial Port Connector The serial port connector is an RJ 45 connector that can be accessed from the back panel Serial Port Connector Diagram 71VIH3S Serial Port Connector Signals Pin Signal Description Pin Signal Description 1 Request To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear To Send 210 Sun Fire V490 Server Administration Guide August 2004 USB Connector Two Universal Serial Bus USB connectors are located on the centerplane and can be accessed from the back panel USB Connector Diagram lt gt EL gt gt gt gt P w fo fos w U W A ro D 2 E USB Connector Signals Pin Signal Description Pin Signal Description Al 5 VDC B1 5 VDC A2 Port Data0 B2 Port Datal A3 Port DataO B3 Port Datal A4 Ground B4 Ground Appendix A Connector Pinouts 211 Twisted Pair Ethernet Connector The twisted pair Ethernet TPE connector is an RJ 45 connector located on the system centerplane and can be accessed from the back panel The Ethernet interface operates at 10 Mbps 100 Mbps and 1000 Mbps TPE Connector Diagram 8 TPE Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data0 5 Transmit Receive Data2 2 Transmit Receive Data0 6 Transmit Receive Datal 3 Transmit Receive Datal 7 Transmit Receive Data3 4 Transmit Receive Data2 8 Transmit
32. FC AL host adapter card available as a system option This dual loop configuration enables simultaneous access to internal storage via two different controllers which increases available 1 0 bandwidth A dual loop configuration can also be combined with multipathing software to provide hardware redundancy and failover capability Should a component failure render one loop inaccessible the software can automatically switch data traffic to the second loop to maintain system availability For more information about the system s internal disk array see About FC AL Technology on page 41 About the FC AL Backplane on page 43 and About the FC AL Host Adapters on page 44 External multidisk storage subsystems and redundant array of independent disks RAID storage arrays can be supported by installing single channel or multichannel PCI host adapter cards along with the appropriate system software Software drivers supporting FC AL and other types of devices are included in the Solaris OS Sun Fire V490 Server Administration Guide August 2004 The system provides two on board Ethernet host PCI adapters which support several modes of operations at 10 100 and 1000 megabits per second Mbps Additional Ethernet interfaces or connections to other network types can be provided by installing the appropriate PCI interface cards Multiple network interfaces can be combined with multipathing software to provide hardware redundancy and
33. Fan Ethernet USB Controller Controller IDPROM HSSDC USB amp Ethernet I O 12C Bus Y FIGURE 6 1 Simplified Schematic View of a Sun Fire V490 System 76 Consider also that some diagnostics must function even when the system fails to start Any diagnostic capable of isolating problems when the system fails to start up must be independent of the operating system But any diagnostic that is independent of the operating system will also be unable to make use of the operating system s considerable resources for getting at the more complex causes of failures Sun Fire V490 Server Administration Guide August 2004 Another complicating factor is that different installations have different diagnostic requirements You may be administering a single computer or a whole data center full of equipment racks Alternatively your systems may be deployed remotely perhaps in areas that are physically inaccessible Finally consider the different tasks you expect to perform with your diagnostic tools m Isolating faults to a specific replaceable hardware component m Exercising the system to disclose more subtle problems that may or may not be hardware related m Monitoring the system to catch problems before they become serious enough to cause unplanned downtime Not every diagnostic tool can be optimized for all these varied tasks Instead of one unified diagnostic tool Sun provides a palette of tools each of which has its own
34. Local Graphics Terminal as the System Console on page 135 m How to Access the System Console via tip Connection on page 129 What to Do Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Turn on power to the ASCII terminal or local graphics terminal Insert the system key into the system control switch and turn the switch to the Diagnostics position See System Control Switch on page 15 for information about control switch settings Press the Power button below the control switch to power on the system Wait for the ok prompt to appear The system may take anywhere from 15 to 30 minutes before the ok prompt appears This time depends on the system configuration number of processors memory modules PCI cards being tested Turn the system control switch to the Normal position At the ok prompt type Depending on how the auto boot OpenBoot configuration variable is set the system may or may not start to reboot its operating system If the operating system starts to reboot do the following Chapter 7 Configuring Console Access 139 140 10 a Wait until the system has completed initializing memory During initialization you see the message Initializing memory b Watch carefully as you will need to act quickly Once the process is complete the Initializing memory message is erased and th
35. OS software shipped since 1992 contain an etc remote file with the appropriate hardwire entry However if the Sun server is running an older version of Solaris OS software or if the etc remote file has been modified you may need to edit it See How to Modify the etc remote File on page 131 for details In a terminal tool window on the Sun server type hostname tip hardwire The Sun server responds by displaying connected The terminal tool is now a tip window directed to the Sun Fire V490 system via the Sun server s ttyb port This connection is established and maintained even if the Sun Fire V490 system is completely powered off or just starting up What Next Continue with your installation or diagnostic test session as appropriate When you are finished using the tip window end your tip session by typing the tilde symbol followed by a period and exit the window For more information about tip commands see the tip man page Sun Fire V490 Server Administration Guide August 2004 How to Modify the etc remote File You may need to perform this procedure to access the system console via a tip connection from a Sun server running an older version of the Solaris OS software You may also need to perform this procedure if the etc remote file on the Sun server has been altered and no longer contains an appropriate hardwire entry Before You Begin This procedure assumes you are connecting via tip line fro
36. Present e System is running but RSC indicates a missing power supply If OpenBoot Diagnostics tests indicate a problem with the CD DVD drive but replacing the drive does not fix the problem you should suspect this assembly is either defective or improperly connected If the system control switch and Power button appear unresponsive you should suspect this cable is loose or defective About Monitoring the System Sun provides two tools that can give you advance warning of difficulties and prevent future downtime These are m Sun Remote System Controller RSC m Sun Management Center These monitoring tools let you specify system criteria that bear watching For instance you can set a threshold for system temperature and be notified if that threshold is exceeded Chapter 6 Diagnostic Tools 101 102 Monitoring the System Using Remote System Control Software Sun Remote System Controller RSC software working in conjunction with the system controller SC card enables you to monitor and control your server over a serial port or a network RSC software provides both graphical and command line interfaces for remotely administering geographically distributed or physically inaccessible machines You can also redirect the server s system console to the system controller which lets you remotely run diagnostics like POST that would otherwise require physical proximity to the machine s serial port The system controller car
37. Receive Data3 212 Sun Fire V490 Server Administration Guide August 2004 SC Ethernet Connector The System Controller SC Ethernet connector is an RJ 45 connector located on the SC card and can be accessed from the back panel SC Ethernet Connector Diagram 4 AAN J Ny 8 SC Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data0 5 Trandmit Receive Data2 2 Transmit Receive Data0 6 Trandmit Receive Datal 3 Trandmit Receive Datal 7 Trandmit Receive Data3 4 Trandmit Receive Data2 8 Trandmit Receive Data3 Appendix A Connector Pinouts 213 SC Serial Connector The System Controller SC serial connector is an RJ 45 connector located on the SC card and can be accessed from the back panel SC Serial Connector Diagram SERIAL 8 SC Serial Connector Signals Pin Signal Description Pin Signal Description 1 Request To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear To Send 214 Sun Fire V490 Server Administration Guide August 2004 FC AL Port HSSDC Connector The Fibre Channel Arbitrated Loop port high speed serial data connector is located on the centerplane and can be accessed from the back panel HSSDC Connector Diagram HSSDC Connector Signal Pin Signal Description Pin Signal Description 1 Differential Data Output 5 Optical Output Disable optional 2 Signal Ground optional 6 Differ
38. Sun StorEdge T3 and Sun StorEdge A5x00 support Load balancing Coexistence with Alternate Pathing AP and Dynamic Multipathing DMP For further details about MPxIO see Multiplexed I O MPxIO on page 66 Also consult your Solaris documentation Sun Remote System Control Software Sun Remote System Control RSC software is a secure server management tool that lets you monitor and control your server over a serial line or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems The RSC software works with the system controller SC card on the Sun Fire V490 system PCI riser board The SC card provides an Ethernet connection to a remote console and a serial connection to a local alphanumeric terminal Once RSC is configured to manage your server you can use it to run diagnostic tests view diagnostic and error messages reboot your server and display environmental status information from a remote console RSC provides the following features m Remote system monitoring and error reporting including diagnostic output m Remote reboot power on power off and reset functions m Ability to monitor system environmental conditions remotely m Ability to run diagnostic tests from a remote console m Ability to capture and store the console log which you may review or replay later remotely m Remote event notification for overtemperature conditions power supply failu
39. System 93 Tools and the Boot Process A Summary 99 About Isolating Faults in the System 100 Contents vi About Monitoring the System 101 Monitoring the System Using Remote System Control Software 102 Monitoring the System Using Sun Management Center 103 About Exercising the System 105 Exercising the System Using SunVTS Software 106 Exercising the System Using Hardware Diagnostic Suite 108 Reference for OpenBoot Diagnostics Test Descriptions 109 Reference for Decoding I2C Diagnostic Test Messages 111 Reference for Terms in Diagnostic Output 114 Part III Instructions 7 Configuring Console Access 119 How to Avoid Electrostatic Discharge 120 How to Power On the System 122 How to Power Off the System 125 How to Get to the ok Prompt 126 How to Attach a Twisted Pair Ethernet Cable 127 How to Access the System Console via tip Connection 129 How to Modify the etc remote File 131 How to Verify Serial Port Settings 132 How to Set Up an Alphanumeric Terminal as the System Console 133 How to Configure a Local Graphics Terminal as the System Console 135 How to Initiate a Reconfiguration Boot 138 Reference for System Console OpenBoot Variable Settings 141 Contents vii 10 Configuring Network Interfaces and the Boot Device 143 How to Configure the Primary Network Interface 144 How to Configure Additional Network Interfaces 146 How to Select the Boot Device 149 Configuring System Firmware 153 How to Enable OpenBoot Environmental Monit
40. V490 No Keyboard Copyright 1998 2004 Sun Microsystems Inc All rights reserved OpenBoot x x xxxx MB memory installed Serial xxxxxxxx Ethernet address x x x x x x Host ID xxxxxxxx System is operating in Safe Mode and initialized with factory default configuration No actual NVRAM configuration variables have been changed values may be displayed with printenv and set with setenv System will resume normal initialization and configuration after the next hardware or software reset ok Note Once the front panel LEDs stop blinking and the Power OK LED stays lit pressing the Power button again will begin a graceful shutdown of the system What Next During the execution of OpenBoot firmware code all OpenBoot configuration variables including the ones that are likely to cause problems such as input and output device settings are temporarily set to safe factory default values The only exception to this is auto boot which is set to false By the time the system displays the ok prompt OpenBoot configuration variables have been returned to their original and possibly misconfigured values These values do not take effect until the system is reset You can display them with the printenv command and manually change them with the setenv command If you do nothing other than reset the system at this point no values are permanently changed All your customized OpenBoot configuration variable settings are retaine
41. and is submitting a bus access request which indicates that the processor in question is at least partly functional This becomes the master processor and is responsible for executing OpenBoot firmware instructions The OpenBoot firmware s first actions are to check whether to run the power on self test POST diagnostics and other tests The POST diagnostics constitute a separate chunk of code stored in a different area of the Boot PROM see FIGURE 6 2 Sun Fire V490 Server Administration Guide August 2004 IDPROM Boot 8 Kbytes PROM 2 Mbytes ES OpenBoot firmware FIGURE 6 2 Boot PROM and IDPROM The extent of these power on self tests and whether they are performed at all is controlled by configuration variables stored in a separate firmware memory device called the IDPROM These OpenBoot configuration variables are discussed in Controlling POST Diagnostics on page 82 As soon as POST diagnostics can verify that some subset of system memory is functional tests are loaded into system memory The Purpose of POST Diagnostics The POST diagnostics verify the core functionality of the system A successful execution of the POST diagnostics does not ensure that there is nothing wrong with the server but it does ensure that the server can proceed to the next stage of the boot process For a Sun Fire V490 server this means m At least one of the processors is working m At least a subset of system memory is
42. antistatic precautions 1 Disconnect the AC power cords from the wall power outlet only when performing the following procedures Removing and installing the power distribution board Removing and installing the centerplane Removing and installing the PCI riser board Removing and installing the system controller SC card Removing and installing the system control switch power button cable The AC power cord provides a discharge path for static electricity so it should remain plugged in except when you are servicing the parts noted above 120 Sun Fire V490 Server Administration Guide August 2004 2 Use an antistatic mat or similar surface When performing any installation or service procedure place static sensitive parts such as boards cards and disk drives on an antistatic surface The following items can be used as an antistatic surface m The bag used to wrap a Sun replacement part m The shipping container used to package a Sun replacement part m Sun electrostatic discharge ESD mat Sun part number 250 1088 available through your Sun sales representatives m Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap Note Make sure that the wrist strap is in direct contact with the metal on the chassis
43. aus der Systemeinheit entfernt wurde Lithiumbatterie Achtung CPU Karten von Sun verf gen A ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzuf gen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten Abdeckung besteht die Gefahr von Achtung Bei Betrieb des Systems ohne obere N Stromschlag und Systemsch den 228 Sun Fire V490 Server Administration Guide August 2004 Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben N Warnung Die Verwendung von anderen Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre
44. automatic system recovery 21 56 OpenBoot Diagnostics tests 85 controlling 85 descriptions of table 109 error messages interpreting 88 hardware device paths in 87 interactive menu 86 purpose and coverage of 85 running from the ok prompt 87 test command 87 test all command 88 OpenBoot emergency procedures 54 OpenBoot firmware 54 119 143 150 153 168 186 defined 78 OpenBoot variable settings 141 operating system software installing 5 suspending 50 output device configuration variable 84 165 overtemperature condition determining with prtdiag 96 determining with RSC 195 P parity 24 68 133 134 parts checklist of 1 patches installed determining with showrev 99 PCI peripheral component interconnect card frame buffer card 136 PCI buses 10 parity protection 24 PCI card device name 151 device names 60 PCI riser board jumper functions 37 PCI riser board jumpers 36 38 physical specifications 217 physical view Sun Management Center 104 Index 243 pkgadd utility 208 pkginfo command 207 208 POST 74 controlling 82 criteria for passing 79 defined 78 error messages interpreting 80 how to run 175 persistent problems and 79 purpose of 79 post trigger configuration variable 84 power specifications 218 turning off 125 turning on 122 Power button 15 power distribution board isolating faults in 101 power supplies LEDs 17 LEDs described 18 power supply fault mo
45. batteries ne sont pas des pi ces remplacables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger Attention sur les cartes CPU Sun une Couvercle Pour ajouter des cartes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit syst me Sun Ne pas oublier de remettre ce couvercle en place avant de mettre le syst me sous tension Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle N en place Si l on neglige cette pr caution on encourt des risques de blessures corporelles et de deg ts materiels Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la classe 1 en la matiere Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM r glages ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition des radiations dangereuses Attention L utilisation de contr les de 232 Sun Fire V490 Server Administration Guide August 2004 Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seg
46. cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the rece
47. enabled you must reenable it prior to rebooting the system If you enter the OpenBoot environment through any other means by halting the operating system by power cycling the system or as a result of a system panic the OpenBoot environmental monitor will remain enabled Automatic System Shutdown If the OpenBoot environmental monitor detects a critical overtemperature condition it will initiate an automatic system power off sequence In this case a warning similar to the following is generated to the system console WARNING SYSTEM POWERING DOWN IN 30 SECONDS Press Ctrl C to cancel shutdown sequence and return to ok prompt If necessary you can type Ctrl C to abort the automatic shutdown and return to the system ok prompt otherwise after the 30 seconds expire the system will power off automatically Note Typing Ctrl C to abort an impending shutdown also has the effect of disabling the OpenBoot environmental monitor This gives you enough time to replace the component responsible for the critical condition without triggering another automatic shutdown sequence After replacing the faulty component you must type the env on command to reinstate OpenBoot environmental monitoring Caution If you type Ctrl C to abort an impending shutdown you should immediately replace the component responsible for the critical condition If a replacement part is not immediately available power off the system to avoid damaging system ha
48. entry numbers versions Displays the version last modified date and manufacturer of each self test in the OpenBoot Diagnostics test menu and library what Displays selected properties of the devices identified by menu entry numbers The information provided varies according to device type Reference for Decoding I2C Diagnostic Test Messages TABLE 6 12 describes each I2C device in a Sun Fire V490 system and helps you associate each I C address with the proper FRU For more information about I C tests see I2C Bus Device Tests on page 89 TABLE 6 12 Sun Fire V490 PC Bus Devices Address Associated FRU What the Device Does fru 0 a0 processor 0 DIMM 0 fru 0 a2 processor 0 DIMM 1 fru 0 a4 processor 0 DIMM 2 fru 0 a6 processor 0 DIMM 3 fru 0 a8 processor 0 DIMM 4 Provides configuration lots processor 0 DIMM 5 information for processor 0 DIMMs fru 0 ac processor 0 DIMM 6 fru 0 ae processor 0 DIMM 7 Chapter 6 Diagnostic Tools 111 112 TABLE 6 12 Sun Fire V490 I2C Bus Devices Continued Address fru 1 a0 fru 1 a2 fru 1 a4 fru 1 a6 fru 1 a8 fru 1 aa fru 1 ac fru 1 ae fru 2 a0 fru 2 a2 fru 2 a4 fru 2 a6 fru 2 a8 fru 2 aa fru 2 ac fru 2 ae fru 3 a0 fru 3 a2 fru 3 a4 fru 3 a6 fru 3 a8 fru 3 aa fru 3 ac fru 3 ae fru 4 a0 fru 4 a2 nvram 4 a4 fru 4 a8 Associated FRU processor 1 DIMM 0 processor 1 DIMM 1 processor 1 DIMM 2 processor 1 DIMM 3 processor 1 DIMM 4 pro
49. externally initiated reset XIR Dual loop enabled FC AL subsystem Support for disk and network multipathing with automatic failover capability Error correction and parity checking for improved data integrity Hot Pluggable and Hot Swappable Components Sun Fire V490 hardware is designed to support hot plugging of internal disk drives and hot swapping of power supplies With the proper software support you can install or remove these components while the system is running Hot plug and hot swap technology significantly increases the system s serviceability and availability by providing the ability to m Increase storage capacity dynamically to handle larger work loads and improve system performance m Replace disk drives and power supplies without service disruption For additional information about the system s hot pluggable and hot swappable components including a discussion of the differences between the two practices see About Hot Pluggable and Hot Swappable Components on page 26 Chapter 2 System Overview 19 20 Power Supply Redundancy The system features two hot swappable power supplies either of which is capable of handling the system s entire load Thus the system provides N 1 redundancy allowing the system to continue operating should one of the power supplies or its AC power source fail For more information about power supplies redundancy and configuration rules see About the Power Supplies on page
50. failover capability Should one of the interfaces fail the software can automatically switch all network traffic to an alternate interface to maintain network availability For more information about network connections see How to Configure the Primary Network Interface on page 144 and How to Configure Additional Network Interfaces on page 146 The Sun Fire V490 server provides a serial communication port which you can access through an RJ 45 connector located on the system s back panel For more information see About the Serial Port on page 45 The back panel also provides two Universal Serial Bus USB ports for connecting USB peripheral devices such as modems printers scanners digital cameras or a Sun Type 6 USB keyboard and mouse The USB ports support both isochronous mode and asynchronous mode The ports enable data transmission at speeds of 12 Mbps For additional details see About the USB Ports on page 46 The local system console device can be either a standard ASCII character terminal or a local graphics console The ASCII terminal connects to the system s serial port while a local graphics console requires installation of a PCI graphics card monitor USB keyboard and mouse You can also administer the system from a remote workstation connected to the Ethernet or from the system controller Sun Remote System Control RSC software is a secure server management tool that lets you monitor and control your
51. in place you will not be able to gain access to the power supplies disk drives and Fan Tray 0 even if the PCI access panel is unlocked Note The same key operates the security lock the system control switch see System Control Switch on page 15 and the top panel lock for the PCI and CPU access panels The standard system is configured with two power supplies which are accessible from the front of the system LED indicators display power status See LED Status Indicators on page 13 for additional details LED Status Indicators Several LED status indicators on both the front and back panels provide general system status alert you to system problems and help you to determine the location of system faults At the top left of the system as you look at its front are three general system LEDs Two of these LEDs the system Fault LED and the Power OK LED provide a snapshot of the overall system status The Locator LED helps you to locate a specific system quickly even though it may be one of dozens or even scores of systems in a room The front panel Locator LED is at the far left in the cluster The Locator LED is lit by command from the administrator For instructions see How to Operate the Locator LED on page 168 Other LEDs located on the front of the system work in conjunction with specific fault LED icons For example a fault in the disk subsystem illuminates the disk drive Fault LED in the center of the LE
52. interactively from a test menu or by entering commands directly from the ok prompt Most of the same OpenBoot configuration variables you use to control POST see TABLE 6 2 also affect OpenBoot Diagnostics tests Notably you can determine OpenBoot Diagnostics testing level or suppress testing entirely by appropriately setting the diag level variable Chapter 6 Diagnostic Tools 85 86 In addition the OpenBoot Diagnostics tests use a special variable called test args that enables you to customize how the tests operate By default test args is set to contain an empty string However you can set test args to one or more of the reserved keywords each of which has a different effect on OpenBoot Diagnostics tests TABLE 6 3 lists the available keywords TABLE 6 3 Keywords for the test args OpenBoot Configuration Variable Keyword What It Does bist Invokes built in self test BIST on external and peripheral devices debug Displays all debug messages iopath Verifies bus interconnect integrity loopback Exercises external loopback path for the device media Verifies external and peripheral device media accessibility restore Attempts to restore original state of the device if the previous execution of the test failed silent Displays only errors rather than the status of each test subtests Displays main test and each subtest that is called verbose Displays detailed messages of status of all tests callers N Displays backtrace of N
53. local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Attention tous les cordons d alimentation n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention votre produit Sun a t livr quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre Attention d branchez tous les cordons pour couper l alimentation du syst me L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE gt Attention le commutateur d alimentation de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Appendix C Safety Precautions 231 Batterie au lithium batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les
54. m SunVTS Quick Reference Card Gives an overview of the main features of the graphical user interface GUI m SunVTS Documentation Supplement Describes the latest product enhancements and documentation updates not included in the Sun VTS User s Guide and SunVTS Test Reference Manual These documents are available on the Solaris Software Supplement CD and on the Web at http docs sun com You should also consult the SunVTS README file located at opt SUNWvts This document provides late breaking information about the installed version of the product Chapter 6 Diagnostic Tools 107 SunVTS Software and Security During SunVTS software installation you must choose between Basic or Sun Enterprise Authentication Mechanism SEAM security Basic security uses a local security file in the SunVTS installation directory to limit the users groups and hosts permitted to use SunVTS software SEAM security is based on Kerberos the standard network authentication protocol and provides secure user authentication data integrity and privacy for transactions over networks If your site uses SEAM security you must have the SEAM client and server software installed in your networked environment and configured properly in both Solaris and SunVTS software If your site does not use SEAM security do not choose the SEAM option during SunVTS software installation If you enable the wrong security scheme during installation or if you improper
55. m disk Specifies the system boot disk m disko Specifies internal disk 0 m disk1 Specifies internal disk 1 a net net0 net1 Specifies the network interfaces m full path name Specifies the device or network interface by its full path name Note You can also specify the name of the program to be booted as well as the way the boot program operates For more information see the OpenBoot 4 x Command Reference Manual included with the Solaris Software Supplement CD that ships with Solaris software Sun Fire V490 Server Administration Guide August 2004 If you want to specify a network interface other than an on board Ethernet interface as the default boot device you can determine the full path name of each interface by typing The show devs command lists the system devices and displays the full path name of each PCI device What Next For more information about using the OpenBoot firmware see m OpenBoot 4 x Command Reference Manual included with the Solaris Software Supplement CD that ships with Solaris software This manual is also is available at the Web site http docs sun com under Solaris on Sun Hardware Chapter 8 Configuring Network Interfaces and the Boot Device 151 152 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 9 Configuring System Firmware This chapter describes OpenBoot firmware commands and configuration variables available for configuring the following aspects of Sun Fire V4
56. marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pioniere de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON ES Adobe PostScript Contents Preface xxv Installation Sun Fire V490 Server Installation 1 About the Parts Shipped to You 1 How to Install the Sun Fire V490 Server 2 Background System Overview 9 About the Sun Fire V490 S
57. not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Chapter 3 Hardware Configuration 35 About Hardware Jumpers Three jumpers are located on the Sun Fire V490 system s PCI riser board Note that jumpers are set at the factory to ensure best system performance Be aware that moving any jumper shunt from its default location can render the system unstable or unusable All jumpers are marked with identification numbers For example the jumpers on the system PCI riser board are marked J1102 J1103 and J1104 Jumper pins are located immediately adjacent to the identification number The default jumper positions are indicated on the board by a white outline Pin 1 is marked with asterisks as shown in FIGURE 3 5 J 2XXX Jumper number E O ol Pins x Asterisks indicate pin 1 Sf Shaded region indicates default jumper position FIGURE 3 5 Jumper Identification Guide PCI Riser Board Jumpers On the PCI riser board are three jumpers two of which affect transactions with the system Boot PROM and one of which is reserved for future use FIGURE 3 6 illustrates the locations of these three jumpers 36 Sun Fire V490 Server Administration Guide August 2004 FIGURE 3 6 Hardwa
58. obdiag gt prompt by typing obdiag gt test n where n represents the number associated with a particular menu item There are several other commands available to you from the obdiag gt prompt For descriptions of these commands see TABLE 6 11 in Reference for OpenBoot Diagnostics Test Descriptions on page 109 You can obtain a summary of this same information by typing help at the obdiag gt prompt From the ok Prompt The test and test all Commands You can also run OpenBoot Diagnostics tests directly from the ok prompt To do this type the test command followed by the full hardware path of the device or set of devices to be tested For example ok test pci x y SUNW q1c 2 Chapter 6 Diagnostic Tools 87 88 Note Knowing how to construct an appropriate hardware device path requires precise knowledge of the hardware architecture of the Sun Fire V490 system To customize an individual test you can use test args as follows ok test usb 1 3 test args verbose debug This affects only the current test without changing the value of the test args OpenBoot configuration variable You can test all the devices in the device tree with the test all command ok test all If you specify a path argument to test all then only the specified device and its children are tested The following example shows the command to test the USB bus and all connected devices with self tests ok test all pci 9 700000 usb 1 3 W
59. pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel m Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel m V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent la tension et la fr quence indiqu es sur l tiquette de classification de l appareil m Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entrainerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s et de d g ts mat riels Veuillez suivre les Attention risques de blessures corporelles instructions Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles i Attention surface temp rature lev e Appendix C Safety Precautions 229 Attention pr sence de tensions AN dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur
60. process If you have set OpenBoot configuration variables to bypass diagnostic tests you can always reset those variables to their default values to run tests Alternatively putting the server into service mode according to the following procedure ensures that POST and OpenBoot Diagnostics tests do run during startup For a full description of service mode see m OpenBoot PROM Enhancements for Diagnostic Operation This document is included on the Sun Fire V490 Documentation CD What to Do Set up a console for viewing diagnostic messages Access the system console using an ASCII terminal or tip line For information on system console options see About Communicating With the System on page 69 Do one of the following whichever is more convenient m Set the server s system control switch to the Diagnostics position m Set the service mode OpenBoot configuration variable to true Type ok setenv service mode true If either of these switches is set as described the next reset will cause diagnostic tests to run at Sun specified coverage levels and verbosity 3 Type Sun Fire V490 Server Administration Guide August 2004 What Next Should you want to restore the system to normal mode in order to control the depth of diagnostic coverage the tests run and the verbosity of the output see m How to Put the Server in Normal Mode on page 171 How to Put the Server in Normal Mode Before You Beg
61. protocols FC AL preserves any investment in legacy systems firmware applications and software The unique features of FC AL provide many advantages over other data transfer technologies For additional information about FC AL technology visit the Fibre Channel Association Web site at http www fibrechannel org The following table lists the features and advantages of FC AL technology TABLE 3 4 FC AL Features and Advantages FC AL Features Supports 100 Mbyte per second data transfer rate 200 Mbytes per second with dual porting Capable of addressing up to 127 devices per loop controlled by a single controller Provides for reliability availability and serviceability RAS features such as hot pluggable and dual ported disks redundant data paths and multiple host connections Supports standard protocols Implements a simple serial protocol over copper or fiber cable Supports redundant array of independent disks RAID Advantages High throughput meets the demands of current generation high performance processors and disks High connectivity controlled by one device allows flexible and simpler configurations RAS features provide improved fault tolerance and data availability Migration to FC AL produces small or no impact on software and firmware Configurations that use serial connections are less complex because of the reduced number of cables per connection RAID support enhances data
62. registers of the real time clock and then tests the PCI riser board interrupt rates serial 1 400000 Tests all possible baud rates supported by the ttya serial Centerplane line Performs an internal and external loopback test on each PCI riser board line at each speed usb 1 3 Tests the writable registers of the USB open host controller Centerplane TABLE 6 11 describes the commands you can type from the obdiag gt prompt TABLE 6 11 OpenBoot Diagnostics Test Menu Commands Command exit help setenv variable value test all test test Description Exits OpenBoot Diagnostics tests and returns to the ok prompt Displays a brief description of each OpenBoot Diagnostics command and OpenBoot configuration variable Sets the value for an OpenBoot configuration variable also available from the ok prompt Tests all devices displayed in the OpenBoot Diagnostics test menu also available from the ok prompt Tests only the device identified by the given menu entry number A similar function is available from the ok prompt See From the ok Prompt The test and test all Commands on page 87 Tests only the devices identified by the given menu entry numbers 110 Sun Fire V490 Server Administration Guide August 2004 TABLE 6 11 OpenBoot Diagnostics Test Menu Commands Continued Command Description except Tests all devices in the OpenBoot Diagnostics test menu except those identified by the specified menu
63. server the system controller SC inside the server begins its self diagnostic and boot cycle During this time the locator LED blinks Running off standby power the system controller card begins functioning before the server itself comes up The system controller provides access to a number of control and monitoring functions through Remote System Control RSC software For more information about RSC software see Sun Remote System Control Software on page 22 Stage One OpenBoot Firmware and POST Every Sun Fire V490 server includes a chip holding about 2 Mbytes of firmware based code This chip is called the Boot PROM After you turn on system power the first thing the system does is execute code that resides in the Boot PROM This code which is referred to as the OpenBoot firmware is a small scale operating system unto itself However unlike a traditional operating system that can run multiple applications for multiple simultaneous users OpenBoot firmware runs in single user mode and is designed solely to test configure and boot the system thereby ensuring that the hardware is sufficiently healthy to run its normal operating system software When system power is turned on the OpenBoot firmware begins running directly out of the Boot PROM since at this stage system memory has not been verified to work properly Soon after power is turned on the system hardware determines that at least one processor is powered on
64. server over a serial line or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems RSC software works in conjunction with the system controller SC card included in all Sun Fire V490 servers The SC card runs independently of the host server and operates off of 5 volt standby power from the system s power supplies These features allow the SC to serve as a lights out management tool that continues to function even when the server operating system goes offline or when the server is powered off For additional details see About the System Controller SC Card on page 33 The basic system includes two 1448 watt power supplies each with two internal fans The power supplies are plugged in directly to one power distribution board PDB One power supply provides sufficient power for a maximally configured system The second power supply provides N 1 redundancy allowing the system to continue operating should the first power supply fail A power supply in a redundant configuration is hot swappable so that you can remove and replace a faulty power supply without shutting down the operating system or turning off the system power For more information about the power supplies see About the Power Supplies on page 38 Chapter 2 System Overview 11 System reliability availability and serviceability RAS are enhanced by features that include hot pluggable disk dri
65. specific strengths and applications To appreciate how each tool fits into the larger picture it is necessary to have some understanding of what happens when the server starts up during the so called boot process About Diagnostics and the Boot Process You have probably had the experience of powering on a Sun system and watching as it goes through its boot process Perhaps you have watched as your console displays messages that look like the following 0 gt 0 gt 0 Sun Fire TM V480 V490 POST 4 15 2004 04 09 16 27 0 gt Copyright 2004 Sun Microsystems Inc All rights reserved SUN PROPRIETARY CONFIDENTIAL Use is subject to license terms 0 gt Jump from OBP gt POST 0 gt Diag level set to MIN 0 gt Verbosity level set to NORMAL 0 gt 0 gt Start selftest 0 gt CPUs present in system 0 0 1 0 2 0 3 0 0 gt Test CPU s Done It turns out these messages are not quite so inscrutable once you understand the boot process These kinds of messages are discussed later Chapter 6 Diagnostic Tools 77 78 It is important to understand that almost all of the firmware based diagnostics can be disabled so as to minimize the amount of time it takes the server to start up In the following discussion assume that the system is configured to run its firmware based tests Prologue System Controller Boot As soon as you plug in the Sun Fire V490 server to an electrical outlet and before you turn on power to the
66. system s two standard power supplies called Power Supply 0 and Power Supply 1 plug in directly to connectors on this board and all of the supplies installed share equally in satisfying the power demands of the system AC power is brought into the PDB by way of two board mounted IEC320 receptacles each dedicated to one power supply The Sun Fire V490 system s N 1 redundant power supplies are modular units designed for fast easy installation or removal even while the system is fully operational Power supplies are installed in bays at the front of the system as shown in the following figure Location of Power Supply 0 Location of Power Supply 1 FIGURE 3 7 Power Supply Locations The power supplies operate over an AC input range of 200 240 VAC 50 60 Hz without user intervention The power supplies are capable of providing up to 1448 watts of DC power The basic system configuration comes with two power supplies installed either of which is capable of providing sufficient power for a maximally configured system 38 Sun Fire V490 Server Administration Guide August 2004 The power supplies provide 48 volt and 5 volt standby outputs to the system The 48 volt output powers point of load DC DC converters that provide 1 5V 1 8V 2 5V 3 3V 5V and 12V to the system components Output current is shared equally between both supplies via active current sharing circuitry Power supplies in a redundant configuration feature a hot s
67. the power supply Also accessible from the back panel are Inlets for both AC power supplies Six PCI card slots One system controller SC card slot Six external data ports USB serial Ethernet and FC AL see FIGURE 2 4 USB ports 2 Serial port Ss FC AL port oS FIGURE 2 4 Back Panel External Ports 18 Sun Fire V490 Server Administration Guide August 2004 About Reliability Availability and Serviceability Features Reliability availability and serviceability RAS are aspects of a system s design that affect its ability to operate continuously and to minimize the time necessary to service the system Reliability refers to a system s ability to operate continuously without failures and to maintain data integrity System availability refers to the percentage of time that a system remains accessible and usable Serviceability relates to the time it takes to restore a system to service following a system failure Together reliability availability and serviceability features provide for near continuous system operation To deliver high levels of reliability availability and serviceability the Sun Fire V490 system offers the following features Hot pluggable disk drives Redundant hot swappable power supplies Environmental monitoring and fault detection Automatic system recovery ASR capabilities Multiplexed I O MPxIO Remote lights out management capability Hardware watchdog mechanism and
68. using a Sun workstation or an ASCII terminal insert the RJ 45 serial cable into the DB 25 adapter Sun part number 530 2889 03 supplied in the ship kit Plug in the adapter to the DB 25 serial connector on the terminal or the Sun workstation If you are using a network terminal server NTS refer to Serial Port Connector on page 210 to determine whether you need to use the adapter Install any optional components shipped with your system If you ordered options that are not factory installed see the Sun Fire V490 Server Parts Installation and Removal Guide for installation instructions Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Caution The AC power cords provide a discharge path for static electricity so they must remain plugged in when you install or handle internal components Configure the network interface s The Sun Fire V490 server provides two on board Ethernet interfaces which reside on the system centerplane and conform to the IEEE 802 3z Ethernet standard Two back panel ports with RJ 45 connectors provide access to the on board Ethernet interfaces Each interface configures itself automatically for either 10 Mbps 100 Mbps or 1000 Mbps operation depending on network characteristics
69. 0 Server Administration Guide August 2004 Normal Mode and Service Mode Information You will find a full description of normal and service modes as well as detailed information about the OpenBoot configuration variables that affect ASR behavior in OpenBoot PROM Enhancements for Diagnostic Operation which is available on the Sun Fire V490 Documentation CD About Manually Configuring Devices This section explains the difference between deconfiguring a device and a slot tells what happens if you try to deconfigure all of a system s processors and also discusses how to obtain device paths Deconfiguring Devices vs Slots For some devices different things happen when you deconfigure a slot than when you deconfigure the device that resides within a slot If you deconfigure a PCI device the device in question can still be probed by firmware and recognized by the operating system Solaris OS sees such a device reports it as failed and refrains from using it If you deconfigure a PCI slot firmware will not even probe the slot and the operating system will not know about any devices that may be plugged in to the slot In both cases the devices in question are rendered unusable So why make the distinction Occasionally a device may fail in such a way that probing it disrupts the system In cases such as these deconfiguring the slot in which the device resides is more likely to contain the problem Deconfiguring
70. 3 Set the diag trigger variable either to power on reset error reset the default or to all resets For example type ok setenv diag trigger all resets 4 To cause the parameter changes to take effect type Chapter 9 Configuring System Firmware 157 The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value What Next To disable ASR complete this task m How to Disable ASR on page 158 How to Disable ASR After you disable the automatic system recovery ASR feature it is not activated again until you enable it at the system ok prompt What to Do 1 At the system ok prompt type ok setenv auto boot on error false 2 To cause the parameter change to take effect type The system permanently stores the parameter change How to Obtain ASR Status Information Use the following procedure to retrieve information about the status of the automatic system recovery ASR feature 158 Sun Fire V490 Server Administration Guide August 2004 What to Do 1 At the system ok prompt type ok asr In the asr command output any devices marked disabled have been manually deconfigured using the asr disable command The asr command also lists devices that have failed firmware diagnostics and have been automatically deconfigured by the OpenBoot ASR feature 2 Display components that have failed POST diagnostics Type
71. 32 bit Needed by XML libraries SUNWzlibx Zip compression library 64 bit If necessary load any missing packages Use the pkgadd utility to load onto your system any SunVTS and support packages that you determined you needed in Step 1 or Step 2 For the Solaris 8 operating system the SunVTS and XML packages are included on the Software Supplement CD The zlib packages are included on the Solaris primary installation CD in the Entire Solaris Software Group Note that opt SUNWvts is the default directory for installing SunVTS software Load SunVTS patches if appropriate Patches to SunVTS software are available periodically on the SunSolve Web site These patches provide enhancements and bug fixes In some cases there are tests that will not run properly unless the patches are installed What Next For installation information refer to the SunVTS User s Guide the appropriate Solaris documentation and the pkgadd man page Sun Fire V490 Server Administration Guide August 2004 APPENDIX A Connector Pinouts This appendix gives you reference information about the system s back panel ports and pin assignments Topics covered in this appendix include Serial Port Connector on page 210 USB Connector on page 211 Twisted Pair Ethernet Connector on page 212 SC Ethernet Connector on page 213 SC Serial Connector on page 214 SC Serial Connector on page 214 FC AL Port HSSDC
72. 5 The port is accessible by connecting an RJ 45 serial cable to the back panel serial port connector For your convenience a serial port adapter part number 530 2889 03 is included in your Sun Fire V490 server ship kit This adapter enables you to use a standard RJ 45 serial cable to connect directly from the serial connector on the back panel to a Sun workstation or to any other terminal that is equipped with a DB 25 serial connector For the serial port location see Locating Back Panel Features on page 16 Also see Appendix A 46 About the USB Ports The system s back panel provides two external Universal Serial Bus USB ports for connection to USB peripheral devices such as Sun Type 6 USB keyboard Sun opto mechanical three button USB mouse Printers Scanners Digital cameras For USB port locations see Locating Back Panel Features on page 16 The USB ports are compliant with the Open Host Controller Interface Open HCI specification for USB Revision 1 0 Both ports support isochronous and asynchronous modes The ports enable data transmission at speeds of 1 5 Mbps and 12 Mbps Note that the USB data transmission speed is significantly faster than that of the standard serial ports which operate at a maximum rate of 460 8 Kbaud The USB ports are accessible by connecting a USB cable to either back panel USB connector The connectors at each end of a USB cable are different so you cannot connect them incorre
73. 90 system behavior m OpenBoot environmental monitoring m Automatic system recovery ASR In addition this chapter provides information about keyboard commands and alternative methods for performing OpenBoot emergency procedures Tasks covered in this chapter include How to Enable OpenBoot Environmental Monitoring on page 154 How to Disable OpenBoot Environmental Monitoring on page 154 How to Obtain OpenBoot Environmental Status Information on page 155 How to Enable the Watchdog Mechanism and Its Options on page 156 How to Enable ASR on page 157 How to Disable ASR on page 158 How to Obtain ASR Status Information on page 158 How to Redirect the System Console to the System Controller on page 159 How to Restore the Local System Console on page 161 How to Deconfigure a Device Manually on page 162 How to Reconfigure a Device Manually on page 163 How to Implement Stop N Functionality on page 164 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 49 For instructions see How to Get to the ok Prompt on page 126 153 How to Enable OpenBoot Environmental Monitoring Before You Begin For background information about the OpenBoot environmental monitor see m About OpenBoot En
74. ABLE 12 1 What Sun Management Center Software Monitors 103 FRU Coverage of System Exercising Tools 106 OpenBoot Diagnostics Menu Tests 109 OpenBoot Diagnostics Test Menu Commands 110 Sun Fire V490 I2C Bus Devices 111 Abbreviations or Acronyms in Diagnostic Output 114 Ways of Accessing the ok Prompt 127 OpenBoot Configuration Variables That Affect the System Console 141 Using Solaris Information Display Commands 197 Using OpenBoot Information Commands 199 Useful SunVTS Tests to Run on a Sun Fire V490 Server 205 Tables xiv Declaration of Conformity Compliance Model Number 490 Product Family Name Sun Fire V490 EMC European Union This equipment complies with the following requirements of the EMC Directive 89 336 EEC As Telecommunication Network Equipment TNE in both Telecom Centers and Other Than Telecom Centers per as applicable EN300 386 V 1 3 1 09 2001 Required Limits EN55022 CISPR22 Class A EN61000 3 2 Pass EN61000 3 3 Pass EN61000 4 2 6 kV Direct 8 kV Air EN61000 4 3 3 V m 80 1000MHz 10 V m 800 960 MHz and 1400 2000 MHz EN61000 4 4 1 kV AC and DC Power Lines 0 5 kV Signal Lines EN61000 4 5 2 kV AC Line Gnd 1 kV AC Line Line and Outdoor Signal Lines 0 5 kV Indoor Signal Lines gt 10m EN61000 4 6 3 V EN61000 4 11 Pass As Information Technology Equipment ITE Class A per as applicable EN55022 1998 CISPR22 1997 Class A EN55024 1998 Required Limits EN61000 4 2 4 kV Direct
75. All System Processors You can use the asr disable command to deconfigure all system processors Doing this will not crash the system The OpenBoot system firmware even though it reports all processors as deconfigured in actuality keeps one processor functioning well enough to run the firmware Chapter 4 Network Interfaces and System Firmware 59 60 Device Paths When manually deconfiguring and reconfiguring devices you might need to determine the full physical paths to those devices You can do this by typing ok show devs The show devs command lists the system devices and displays the full path name of each device An example of a path name for a Fast Ethernet PCI card is shown below pci s 700000 pci 2 SUNW hme 0 1 You can display a list of current device aliases by typing ok devalias You can also create your own device alias for a physical device by typing ok devalias alias_name physical_device_path where alias_name is the alias that you want to assign and physical_device_path is the full physical device path for the device Note If you manually deconfigure a device alias using asr disable and then assign a different alias to the device the device will remain deconfigured even though the device alias has changed You can determine which devices are currently disabled by typing ok asr The related deconfiguration and reconfiguration procedures are covered in How to Deconfigure a Device Manually
76. D cluster that is next to the affected disk drive Since all front panel status LEDs are powered by the system s 5 volt standby power source Fault LEDs remain lit for any fault condition that results in a system shutdown Locator Fault and Power OK LEDs are also found at the upper left corner of the back panel Also located on the back panel are LEDs for the system s two power supplies and RJ 45 Ethernet ports See FIGURE 2 1 and FIGURE 2 3 for locations of the front panel and back panel LEDs During system startup LEDs are toggled on and off to verify that each one is working correctly The following tables list and describe the LEDs on the front panel system LEDs fan tray LEDs and hard disk drive LEDs Chapter 2 System Overview 13 14 Listed from left to right the system LEDs operate as described in the following table TABLE 2 1 System LEDs Name Description Locator This white LED is lit by the Sun Management Center RSC software or by the Solaris command to locate a system Fault This amber LED lights when the system hardware or software has detected a system fault Power OK This green LED lights when the main power 48 VDC is on The following table describes the fan tray LEDs TABLE 2 2 Fan Tray LEDs Name Description Fan Tray 0 This amber LED lights when a fault is detected in the CPU FT 0 Fault fans Fan Tray 1 This amber LED lights when a fault is detected in the PCI FT 1 Fault fans The follow
77. DIMM group where the DIMM capacities do not match the capacities used in any other group Independent Memory Subsystems Each Sun Fire V490 CPU Memory board contains two independent memory subsystems one per UltraSPARC IV processor Memory controller logic incorporated into the UltraSPARC IV processor allows each processor to control its own memory subsystem One processor controls DIMM groups AO and A1 while the other processor controls DIMM groups BO and B1 The Sun Fire V490 system uses a shared memory architecture During normal system operations the total system memory is shared by all processors in the system However in the event of a processor failure the two DIMM groups associated with the failed processor become unavailable to the other processors in the system TABLE 3 1 shows the association between the processors and their corresponding DIMM groups TABLE 3 1 Association Between Processors and DIMM Groups Associated Local DIMM CPU Number CPU Memory Slot Groups CPU 0 Slot A AO Al 30 Sun Fire V490 Server Administration Guide August 2004 TABLE 3 1 Association Between Processors and DIMM Groups Continued Associated Local DIMM CPU Number CPU Memory Slot Groups CPU 1 Slot B BO B1 CPU 2 Slot A AO Al CPU 3 Slot B BO B1 Configuration Rules m DIMMs must be added four at a time within the same group of DIMM slots every fourth slot belongs to the same DIMM group m Each group used must have four identical
78. DIMMs installed that is all four DIMMs must be from the same manufacturing vendor and must have the same capacity for example four 512 Mbyte DIMMs or four 1 Gbyte DIMMs For guidelines and complete instructions on how to install DIMMs in a CPU Memory board see the Sun Fire V490 Server Parts Installation and Removal Guide Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD About the PCI Cards and Buses All system communication with storage peripherals and network interface devices is mediated by two Peripheral Component Interconnect PCI bridge chips located on the system s centerplane Each bridge chip manages communication between the system s main interconnect bus and two PCI buses giving the system a total of four separate PCI buses The four PCI buses support up to six PCI interface cards and four centerplane devices TABLE 3 2 describes the PCI bus characteristics and maps each bus to its associated bridge chip integrated devices and PCI card slots All slots comply with PCI Local Bus Specification Revision 2 1 Chapter 3 Hardware Configuration 31 Note PCI cards in a Sun Fire V490 system are not hot pluggable TABLE 3 2 PCI Bus Characteristics Associated Bridge Chips Centerplane Devices and
79. EEPROM devices located on many FRUs CODE EXAMPLE 6 12 shows an excerpt of a hierarchical list of FRUs generated by the prtfru command with the 1 option frutree frutree chassis fru frutree chassis io board container frutree chassis rsc board container frutree chassis fcal backplane slot CODE EXAMPLE 6 12 prtfru 1 Command Output CODE EXAMPLE 6 13 shows an excerpt of SEEPROM data generated by the prtfru command with the c option frutree chassis rsc board container SEGMENT SD ManR ManR UNIX Timestamp32 Fri Apr 27 00 12 36 EDT 2001 ManR Fru Description SC PLAN B Man R Manufacture Loc BENCHMARK HUNTSVILLE ALABAMA USA ManR Sun_Part_No 5015856 ManR Sun_Serial_No 001927 ManR Vendor Name AVEX Electronics ManR Initial HW Dash Level 02 ManR Initial HW Rev Level 50 ManR Fru Shortname SC CODE EXAMPLE 6 13 prtfru c Command Output Data displayed by the prtfru command varies depending on the type of FRU In general this information includes m FRU description m Manufacturer name and location m Part number and serial number m Hardware revision levels Information about the following Sun Fire V490 FRUs is displayed by the prtfru command Centerplane CPU Memory boards DIMMs FC AL disk backplane FC AL disk drive PCI riser Chapter 6 Diagnostic Tools 97 m Power distribution board m Power supplies a System controller card psrinfo Command The psrinfo command displays the
80. Fire V490 Server Administration Guide August 2004 For instructions on using RSC software to monitor a Sun Fire V490 system see How to Monitor the System Using the System Controller and RSC Software on page 190 Monitoring the System Using Sun Management Center Sun Management Center software provides enterprise wide monitoring of Sun servers and workstations including their subsystems components and peripheral devices The system being monitored must be up and running and you need to install all the proper software components on various systems in your network Sun Management Center lets you monitor the following on the Sun Fire V490 server TABLE 6 8 What Sun Management Center Software Monitors Item Monitored What Sun Management Center Reveals Disk drives Whether each slot has a drive present and whether it reports OK status Fan trays Whether the fan trays report OK status CPU Memory boards The presence of a CPU Memory board the temperature measured at each processor and any thermal warning or failure conditions Power supplies Whether each bay has a power supply present and whether it reports OK status System temperature System ambient temperature as measured at several locations in the system as well as any thermal warning or failure conditions How Sun Management Center Works The Sun Management Center product comprises three software entities m Agent components m Server component m Monitor components
81. ICES 003 Canada e Voluntary Control Council for Interference VCCI Japan e Bureau of Standards Metrology and Inspection BSMI Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP
82. Most of the time you operate a Sun Fire V490 system at run level 2 or run level 3 which are multiuser states with access to full system and network resources Occasionally you may operate the system at run level 1 which is a single user administrative state However the most basic state is run level 0 At this state it is safe to turn off power to the system When a Sun Fire V490 system is at run level 0 the ok prompt appears This prompt indicates that the OpenBoot firmware is in control of the system There are a number of scenarios in which this can happen m The system comes up under OpenBoot firmware control before the Solaris OS software is installed or whenever the auto boot OpenBoot configuration variable is set to false m The system transitions to run level 0 in an orderly way when the Solaris OS software is halted m The system reverts to OpenBoot firmware control when the Solaris OS software crashes a During the boot process there is a serious hardware problem that prevents the Solaris OS software from running and the system reverts to OpenBoot firmware control m A serious hardware problem develops while the system is running and the Solaris OS software transitions smoothly to run level 0 m You deliberately place the Sun Fire V490 system under firmware control in order to execute firmware based commands or run diagnostic tests It is the last of these scenarios that most often concerns you as an administrator
83. Next You can issue system commands and view system messages on the ASCII terminal Qualified service technicians can now continue with parts removal and installation as needed Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD How to Configure a Local Graphics Terminal as the System Console Before You Begin After initial system installation a qualified service technician can install a local graphics terminal and set it up as the system console You cannot use a local graphics terminal to perform initial system installation nor can you use a local graphics terminal to view power on self test POST messages For detailed information about system console options see About Communicating With the System on page 69 Chapter 7 Configuring Console Access 135 To install a local graphics terminal you must have a A supported PCI based graphics frame buffer card and software driver a An 8 Bit Color Graphics PCI adapter frame buffer card Sun part number X3660A is currently supported a An 8 24 Bit Color Graphics PCI adapter frame buffer card Sun part number X3768A is currently supported a A monitor with appropriate resolution m A Sun compatible USB keyboard Sun USB Type 6 keyboard A Sun compatible USB m
84. OM 79 POST Diagnostic Running Across FRUs 81 OpenBoot Diagnostics Interactive Test Menu 87 Choosing a Tool to Isolate Hardware Faults 182 Figures xi xii Sun Fire V490 Server Administration Guide August 2004 TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB TAB LE 2 1 LE 2 2 LE 2 3 LE 2 4 LE 2 5 LE 2 6 LE 3 1 LE 3 2 LE 3 3 LE 3 4 LE 4 1 LE 5 1 LE 5 2 LE 6 1 LE 6 2 LE 6 3 LE 6 4 LE 6 5 LE 6 6 LE 6 7 Tables System LEDs 14 Fan Tray LEDs 14 Hard Disk Drive LEDs 14 System Control Switch Settings 16 Ethernet LEDs 17 Power Supply LEDs 18 Association Between Processors and DIMM Groups 30 PCI Bus Characteristics Associated Bridge Chips Centerplane Devices and PCI Slots 32 PCI Riser Board Jumper Functions 37 FC AL Features and Advantages 42 Ethernet Port LEDs 48 System Administration Tool Summary 64 Ways of Communicating With the System 70 Summary of Diagnostic Tools 74 OpenBoot Configuration Variables 82 Keywords for the test args OpenBoot Configuration Variable 86 Diagnostic Tool Availability 99 FRU Coverage of Fault Isolating Tools 100 FRUs Not Directly Isolated by Diagnostic Tools 101 What RSC Software Monitors 102 Tables xiii TABLE 6 8 TABLE 6 9 TABLE 6 10 TABLE 6 11 TABLE 6 12 TABLE 6 13 TABLE 7 1 TABLE 7 2 TABLE 11 1 TABLE 11 2 T
85. OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 49 For instructions see How to Get to the ok Prompt on page 126 Caution Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD 143 How to Configure the Primary Network Interface Before You Begin You must perform this task Complete the installation steps in Chapter 1 For background information see m About the Network Interfaces on page 47 If you are using a PCI network interface card see the documentation supplied with the card What to Do 1 Choose a network port using the following table as a guide Ethernet Port PCI Bus Clock Rate OpenBoot devalias Device Path 1 PCI C 66 MHz netl pci 9 600000 network 1 0 PCI D 33 MHz net0 pci 9 700000 network 2 2 Attach an Ethernet cable to the port you selected See How to Attach a Twisted Pair Ethernet Cable on page 127 3 Choose a host name for the system and make a note of it You need to furnish the name in a later step The host name must be unique within the network It can consist only of alphanumeric characters and the dash Do not use a dot in the host name Do not begin the name with a n
86. PCI Slots Clock Rate MHz Bandwidth bits PCI Bridge PCI Bus Voltage V Integrated Devices PCI Slots 0 PCIA 66 MHz None Full length 64 bits slots 0 and 1 3 3V 0 PCI B 33 MHz IDE controller interface to the Full length 64 bits DVD ROM drive slot 2 short 5V slots 3 4 5 1 PCI C 66 MHz FC AL controller None 64 bits Ethernet controller 3 3V 1 PCID 33 MHz Ethernet controller None 64 bits RIO ASIC USB and EBus 5V interfaces FIGURE 3 2 shows the PCI card slots on the PCI riser board Slot 1 Slot 0 Slot 3 Slot 2 Slot 4 Slot 5 FIGURE 3 2 PCI Slots 32 Sun Fire V490 Server Administration Guide August 2004 Configuration Rules Three slots 0 1 2 accept short or long PCI cards while the other three 3 4 5 support only short cards that is cards less than 7 5 inches 19 cm long 33 MHz slots accept 5V PCI cards 66 MHz slots are keyed as 3 3V only cards All slots accept either 32 bit or 64 bit PCI cards All slots comply with PCI Local Bus Specification Revision 2 1 Each slot can supply up to 25 watts of power The total power used for all six slots must not exceed 90 watts Compact PCI cPCI cards and SBus cards are not supported A 33 MHz add in card plugged in to either of the 66 MHz slots will cause that bus to operate at 33 MHz You can improve overall system availability by installing redundant network or storage interfaces on separate PCI buses For additional information see Abo
87. Qe SUN microsystems Sun Fire V490 Server Administration Guide Sun Microsystems Inc www sun com Part No 817 3951 10 August 2004 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2004 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology hat is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the se may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Sun Fire Solaris VIS Sun StorEdge Solstice DiskSuite Java SunVTS and the Solaris logo
88. S software in a location other than the default opt directory alter the path in the above command accordingly The SunVTS GUI appears on the display system s screen Chapter 12 Exercising the System 203 Commands View Options Reports Scheduler 2 Re S Mi ES Start Stop Reset Host Log Meter Quit Hostname wgs9 Testing state System passes O Sumulative errors O test time 000 00 00 Last Option Files AC Coverage no_coveras System map Physica Logical Green Pass Red Fan Select Devices Log button Mode selection area Test messages Clear Default Y Processor s O None Y Memory All IDE Devices uatao H Intervention 2 x er Start and Stop buttons Select Test Mode M Network O Connection HostAdapters Functional Eom kont Test selection area Q Auto Config co Bus D Exclusive Y Online f ER Test messages area KA 5 Expand the test lists to see the individual tests The interface s test selection area lists tests in categories such as Network as shown below To expand a category click the E icon to the left of the category name 204 Sun Fire V490 Server Administration Guide August 2004 W Processor s H le Memory Y Network Y ceO nettest ceO netlbtest _ cei netlbtest 6 Optional Select the tests you want to run Ce
89. ST336704FSUN36G 0726 CODE EXAMPLE 6 3 probe scsi Command Output The following is sample output from the probe scsi all command ok probe scsi all pci 9 600000 SUNW qlc 2 LiD HA LUN Port WWN Disk description 0 0 O 2100002037cdaaca SEAGATE ST336704FSUN36G 0726 1 1 O 2100002037a9b64e SEAGATE ST336704FSUN36G 0726 pci 8 600000 scsi 1 1 Target 4 Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 pci 8 600000 scsi l1 pci 8 600000 pci 2 SUNW q1c 5 pci 8 600000 pci 2 SUNW q1c 4 LiD HA LUN Port WWN Disk description 0 0 0 2200002037cdaaca SEAGATE ST336704FSUN36G 0726 1 1 0 2200002037a9b64e SEAGATE ST336704FSUN36G 0726 CODE EXAMPLE 6 4 probe scsi all Command Output Note that the probe scsi all command lists dual ported devices twice This is because these FC AL devices see the qlce2 entry in CODE EXAMPLE 6 4 can be accessed through two separate controllers the on board Loop A controller and the optional Loop B controller provided through a PCI card Chapter 6 Diagnostic Tools 91 probe ide Command The probe ide command communicates with all Integrated Drive Electronics IDE devices connected to the IDE bus This is the internal system bus for media devices such as the DVD drive Caution If you used the halt command or the Stop A key sequence to reach the ok prompt then issuing the probe ide command can hang the system The following is sample output from the probe ide command ok probe ide Device 0
90. Serial Port Connector Diagram 210 Serial Port Connector Signals 210 USB Connector 211 USB Connector Diagram 211 USB Connector Signals 211 Twisted Pair Ethernet Connector 212 TPE Connector Diagram 212 TPE Connector Signals 212 SC Ethernet Connector 213 SC Ethernet Connector Diagram 213 SC Ethernet Connector Signals 213 SC Serial Connector 214 SC Serial Connector Diagram 214 SC Serial Connector Signals 214 FC AL Port HSSDC Comnector 215 HSSDC Connector Diagram 215 HSSDC Connector Signal 215 Contents ix System Specifications 217 Physical Specifications 217 Electrical Specifications 218 Environmental Specifications 219 Agency Compliance Specifications 220 Clearance and Service Access Specifications 220 Safety Precautions 221 Index 239 Contents x GURE 2 1 GURE 2 2 GURE 2 3 GURE 2 4 GURE 3 1 GURE 3 2 GURE 3 3 GURE 3 4 GURE 3 5 GURE 3 6 GURE 3 7 GURE 3 8 GURE 6 1 GURE 6 2 GURE 6 3 GURE 6 4 GURE 10 1 Figures Sun Fire V490 Server Front Panel Features 12 Four Position System Control Switch in Locked Position 15 Sun Fire V490 Server Back Panel Features 17 Back Panel External Ports 18 Memory Module Groups AO A1 BO Bi 29 PCI Slots 32 Sun System Controller SC Card 34 SC Card Ports 35 Jumper Identification Guide 36 Hardware Jumpers on PCI Riser Board 37 Power Supply Locations 38 Fan Trays 40 Simplified Schematic View of a Sun Fire V490 System 76 Boot PROM and IDPR
91. You are done with this procedure and can skip the remaining steps m If you have previously altered OpenBoot configuration variable settings For example to use the system controller as the system console you need to change the OpenBoot configuration variables back to their default values Continue with the next step from the existing system console m If you are not sure whether OpenBoot configuration variable settings have been altered See How to View and Set OpenBoot Configuration Variables on page 180 Verify that the settings are as given in Reference for System Console OpenBoot Variable Settings on page 141 If not reset them as described in the next step If necessary reset OpenBoot configuration variables From the existing system console type Ok setenv diag out console false Ok setenv input device ttya Ok setenv output device ttya Sun Fire V490 Server Administration Guide August 2004 Note There are many other OpenBoot configuration variables and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system console displays For details see Controlling POST Diagnostics on page 82 To cause the changes to take effect type The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value What
92. You install agents on systems to be monitored The agents collect system status information from log files device trees and platform specific sources and report that data to the server component Chapter 6 Diagnostic Tools 103 104 The server component maintains a large database of status information for a wide range of Sun platforms This database is updated frequently and includes information about boards tapes power supplies and disks as well as operating system parameters like load resource usage and disk space You can create alarm thresholds and be notified when these are exceeded The monitor components present the collected data to you in a standard format Sun Management Center software provides both a standalone Java application and a Web browser based interface The Java interface affords physical and logical views of the system for highly intuitable monitoring Other Sun Management Center Features Sun Management Center software provides you with additional tools in the form of an informal tracking mechanism and an optional add on diagnostics suite In a heterogeneous computing environment the product can interoperate with management utilities made by other companies Informal Tracking Sun Management Center agent software must be loaded on any system you want to monitor However the product lets you informally track a supported platform even when the agent software has not been installed on it In this case you do no
93. ach disk can be written to and with test args set to backplane media performs more extensive disk tests Tests all writable registers in the Boot Bus Controller Also Centerplane verifies that at least one system processor has Boot Bus access Tests the PCI configuration registers DMA control registers Centerplane and EBus mode registers Also tests DMA controller functions Performs a checksum test on the Boot PROM Centerplane Tests segments 0 4 of the PC environmental monitoring Multiple See subsystem which includes various temperature and other Reference for sensors located throughout the system Decoding PC Diagnostic Test Messages on page 111 Same as above for segment 5 of the LC environmental monitoring subsystem Chapter 6 Diagnostic Tools 109 TABLE 6 10 OpenBoot Diagnostics Menu Tests Continued Test Name What It Does FRU s Tested ide 6 Tests the on board IDE controller and IDE bus subsystem PCI riser board that controls the DVD drive DVD drive network 1 Tests the on board Ethernet logic running internal loopback Centerplane tests Can also run external loopback tests but only if you install a loopback connector not provided network 2 Same as above for the other on board Ethernet controller Centerplane pmc 1 300700 Tests the registers of the power management controller PCI riser board rsc Tests SC hardware including the SC serial and Ethernet SC card control 1 3062f8 ports rtc 1 300070 Tests the
94. aden Befolgen Sie die Achtung Gefahr von Verletzung und Anweisungen da Verletzungsgefahr durch hei e Oberfl che Achtung Hohe Temperatur Nicht ber hren besteht Anweisungen befolgen um Stromschl ge und Verletzungen zu vermeiden Achtung Gef hrliche Spannungen Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden Ein Setzt das System unter Wechselstrom Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand nderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften 226 Sun Fire V490 Server Administration Guide August 2004 Aufstellung von Sun Ger ten Ihres Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die Offnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Achtung Um den zuverl ssigen Betrieb Schalldruckpegel nach DIN 45 635 Teil 1000 Achtung Der arbeitsplatzbezogene betr gt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation
95. al 51 127 built in self test 82 IEEE 1275 compatible 85 test args variable and 86 C cables keyboard mouse 137 cautions and warnings 221 237 central processing unit See CPU checklist of parts 1 clearance specifications 220 clock speed CPU 98 concatenation of disks 67 configuration script RSC 191 console enabling SC as 161 239 redirecting to SC 161 removing SC as default 161 console system 3 CPU displaying information about 98 master 78 80 CPU Memory board 9 27 currents displaying system 90 D data bitwalk POST diagnostic 80 data bus Sun Fire V480 75 data crossbar switch CDX 75 illustration of 76 location of 114 DC Present LED power supply 173 device paths hardware 87 88 92 device tree defined 85 103 Solaris displaying 94 device trees rebuilding 140 diag level configuration variable 82 diag level variable 85 diagnostic mode how to put server in 170 diagnostic tests availability of during boot process table 99 bypassing 84 disabling 78 terms in output table 114 diagnostic tools informal 73 93 172 summary of table 74 tasks performed with 77 diag out console configuration variable 83 diag script configuration variable 83 diag switch configuration variable 58 83 165 diag trigger configuration variable 58 DIMMs dual inline memory modules 28 groups illustrated 29 disk configuration concatenation 67 hot plug 45 hot spares 68 mirro
96. amage Caution Do not operate your system while 224 Sun Fire V490 Server Administration Guide August 2004 Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Caution Use of controls adjustments or the AN performance of procedures other than those specified herein may result in hazardous radiation exposure Appendix C Safety Precautions 225 Einhaltung sicherheitsbeh rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren m Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen m Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind m Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Ger tesch
97. and System Firmware 47 About the Network Interfaces 47 About Redundant Network Interfaces 48 About the ok Prompt 49 What You Should Know About Accessing the ok Prompt 50 Ways of Reaching the ok Prompt 50 For More Information 51 About OpenBoot Environmental Monitoring 52 Enabling or Disabling the OpenBoot Environmental Monitor 52 Automatic System Shutdown 53 OpenBoot Environmental Status Information 53 About OpenBoot Emergency Procedures 54 Stop A Functionality 54 Stop D Functionality 54 Stop F Functionality 55 Stop N Functionality 55 About Automatic System Recovery 55 Auto Boot Options 56 Error Handling Summary 57 Reset Scenarios 58 Contents v About Manually Configuring Devices 59 Deconfiguring Devices vs Slots 59 Deconfiguring All System Processors 59 Device Paths 60 Reference for Device Identifiers 61 System Administration Software 63 About System Administration Software 63 About Multipathing Software 64 For More Information 65 About Volume Management Software 65 Multiplexed 1 O MPxIO 66 RAID Concepts 66 For More Information 68 About Sun Cluster Software 69 For More Information 69 About Communicating With the System 69 What the System Console Does 70 Using the System Console 70 Diagnostic Tools 73 About the Diagnostic Tools 73 About Diagnostics and the Boot Process 77 Prologue System Controller Boot 78 Stage One OpenBoot Firmware and POST 78 Stage Two OpenBoot Diagnostics Tests 85 Stage Three The Operating
98. ardware Configuration 39 40 Caution Fans on a Sun Fire V490 system are not hot pluggable Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Caution A complete set of two working fan trays must be present in the system at all times After removing a fan tray you must install a replacement fan tray Failure to install a replacement tray could lead to serious overheating of your system and result in severe damage to the system For more information see Environmental Monitoring and Control on page 20 The following figure shows both fan trays The figure on the left shows Fan Tray 0 which cools the CPUs The figure on the right shows Fan Tray 1 which cools the FC AL drives and PCI cards Fan Tray 0 Fan Tray 1 FIGURE 3 8 Fan Trays Status for each fan tray is indicated by separate LEDs on the system s front panel which are activated by the environmental monitoring subsystem The fans operate at full speed all the time speed is not adjustable Should a fan speed fall below a predetermined threshold the environmental monitoring subsystem prints a warning and lights the appropriate Fault LED For additional details see How to Isolate Faults Using LEDs on page 172 For each fan in the system the enviro
99. are trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees viho implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2004 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Micro
100. ary of the most recent POST results type Ok show post results e To see a summary of the most recent OpenBoot Diagnostics test results type Ok show obdiag results What Next You should see a system dependent list of hardware components along with an indication of which components passed and which failed POST or OpenBoot Diagnostics tests Chapter 10 Isolating Failed Parts 179 How to View and Set OpenBoot Configuration Variables Switches and diagnostic configuration variables stored by the system firmware determine how and when power on self test POST diagnostics and OpenBoot Diagnostics tests are performed This section explains how to access and modify OpenBoot configuration variables For a list of important OpenBoot configuration variables see TABLE 6 2 Before You Begin Halt the server to reach the ok prompt See m About the ok Prompt on page 49 What to Do e To display the current values of all OpenBoot configuration variables use the printenv command The following example shows a short excerpt of this command s output ok printenv Variable Name Default Value diag level diag switch e To set or change the value of an OpenBoot configuration variable use the setenv command ok setenv diag level max diag level max 180 Sun Fire V490 Server Administration Guide August 2004 e To set OpenBoot configuration variables that accept multiple keywords separate keywords with a space
101. ash RAM cyclical redundancy check CRC failure e Critical FRU ID SEEPROM configuration data failure e Critical application specific integrated circuit ASIC failure 1 A working alternate path to the boot disk is required For more information see About Multipathing Software on page 64 2 A single processor failure causes the entire CPU Memory module to be deconfigured Reboot requires that another functional CPU Memory module be present 3 Since each physical DIMM belongs to two logical memory banks the firmware deconfigures both memory banks associated with the affected DIMM This leaves the CPU Memory module operational but with one of the processors having a reduced complement of memory Note If POST or OpenBoot Diagnostics detects a nonfatal error associated with the normal boot device the OpenBoot firmware automatically deconfigures the failed device and tries the next in line boot device as specified by the boot device configuration variable Chapter 4 Network Interfaces and System Firmware 57 58 Reset Scenarios The system control switch position and three OpenBoot configuration variables service mode diag switch and diag trigger control whether and how the system runs firmware diagnostics in response to system reset events When you set the system control switch to the Diagnostics position the system is in service mode and runs tests at Sun specified levels disabling auto booting and ignoring th
102. av Interleaved num Status i Factor no_status no_status no_status no_status no_status no_status no_status no_status 0 0 0 0 2 2 2 2 oooo00o000o0 IO Cards Max Port Bus Freq Bus Dev ID Side Slot MHz Freq Func State Name 3 0 ok TECH SOURCE gfxp 5 1 ok SUNW hme pci108e 1001 CODE EXAMPLE 6 8 prtdiag Command Output Chapter 6 Diagnostic Tools 95 96 In addition to that information prtdiag with the verbose option v also reports on front panel status disk status fan status power supplies hardware revisions and system temperatures System Temperatures Celsius CODE EXAMPLE 6 9 prtdiag Verbose Output In the event of an overtemperature condition prtdiag reports an error in the Status column System Temperatures Celsius CODE EXAMPLE 6 10 prtdiag Overtemperature Indication Output Similarly if there is a failure of a particular component prtdiag reports a fault in the appropriate Status column Fan Status 4166 NO_ FAULT 0000 FAULT CODE EXAMPLE 6 11 prtdiag Fault Indication Output prtfru Command The Sun Fire V490 system maintains a hierarchical list of all field replaceable units FRUs in the system as well as specific information about various FRUs Sun Fire V490 Server Administration Guide August 2004 The prtfru command can display this hierarchical list as well as data contained in the serial electrically erasable programmable read only memory S
103. availability 1 The 127 supported devices include the FC AL controller required to support each arbitrated loop Sun Fire V490 Server Administration Guide August 2004 About the FC AL Backplane All Sun Fire V490 servers include a single FC AL backplane with connections for two internal hard disks both of which are hot pluggable The FC AL backplane accepts two low profile 1 0 inch 2 54 cm dual ported FC AL disk drives Each disk drive is connected to the backplane via a standard 40 pin single connector attachment SCA interface Incorporating all power and signal connections into a single blind mating connector SCA technology makes it easy to add or remove disk drives from the system Disks using SCA connectors provide higher availability and better serviceability than disks using other types of connectors The FC AL backplane provides dual loop access to both internal disk drives Dual loop configurations enable each disk drive to be accessed through two separate and distinct data paths This capability provides m Increased bandwidth Allowing faster data transfer rates than those for single loop configurations a Hardware redundancy Providing the ability to sustain component failures in one path by switching all data transfers to an alternate path Note To take advantage of the dual loop capability of the FC AL backplane an optional PCI FC AL host adapter card must be installed to control the second loop Loo
104. board Centerplane various others Various See TABLE 6 12 PCI riser N A Centerplane Centerplane Centerplane TABLE 6 13 Term NVRAM OBP PDB PMC POST RIO RTC RX Safari Schizo Scan SIO TX UART Description IDPROM Refers to OpenBoot firmware Power Distribution Board Power Management Controller Power On Self Test Multifunction integrated circuit bridging the PCI bus with EBus and USB Real Time Clock Receive Communication protocol The system interconnect architecture that is the data and address buses System bus to PCI bridge integrated circuit A means for monitoring and altering the content of ASICs and system components as provided for in the IEEE 1149 1 standard SuperlO integrated circuit Controls the SC UART port and more Transmit Communication protocol Universal Asynchronous Receiver Transmitter Serial port hardware Abbreviations or Acronyms in Diagnostic Output Continued Associated FRU s IDPROM located on PCI riser board N A Power distribution board PCI riser board N A PCI riser board PCI riser board Centerplane CPU Memory board centerplane Centerplane N A PCI riser Centerplane Centerplane PCI riser board SC card Chapter 6 Diagnostic Tools 115 116 Sun Fire V490 Server Administration Guide August 2004 PART III Instructions The six chapters within this part of the Sun Fire V490 Server Adm
105. board B FC AL disk backplane FC AL disk backplane Power distribution board Power Supply 0 Power Supply 1 Centerplane PCI riser Reserved FC AL disk backplane Power Supply 0 Power Supply 1 SC card FC AL disk backplane Power distribution board SC card What the Device Does Provides PCI riser board configuration information Provides communication and control for PC subsystem Provides communication and control for the RSC card Monitors processor 0 temperature Monitors processor 1 temperature Monitors processor 2 temperature Monitors processor 3 temperature Monitors drive status LED control Monitors Loop B control Monitors power distribution board status Monitors Power Supply 0 status Monitors Power Supply 1 status Monitors 1 0 port expander Monitors I O port expander Reserved for thermal monitoring Monitors ambient temperature at disk backplane Provides configuration information for Power Supply 0 Provides configuration information for Power Supply 1 Provides SC card configuration information Provides disk backplane configuration information Provides configuration information for the power distribution board and the enclosure Monitors SC card s real time clock Chapter 6 Diagnostic Tools 113 114 Reference for Terms in Diagnostic Output The status and error messages displayed by POST diagnostics and OpenBoot Diagnostics tests occasionally include acronyms or abbrev
106. bout 45 connecting to 134 server installation 2 5 server media kit contents of 5 service access specifications 220 service mode configuration variable 58 84 244 Sun Fire V490 Server Administration Guide August 2004 shipping what you should receive 1 show devs command 60 151 show devs command OpenBoot 92 showrev command Solaris 98 shutdown 125 shutdown command Solaris 50 127 software revision displaying with showrev 98 Solaris commands fsck 51 halt 50 127 init 50 127 prtconf 94 prtdiag 94 prtfru 97 psrinfo 98 showrev 98 shutdown 50 127 sync 51 uadmin 50 127 specifications 217 220 agency compliance 220 clearance 220 electrical 218 environmental 219 physical 217 service access 220 standby power RSC and 102 status LEDs environmental fault indicators 21 Stop A keyboard combination 51 54 127 Stop D keyboard combination 54 Stop F keyboard combination 55 Stop N keyboard combination 165 stress testing See also exercising the system 106 striping of disks 24 67 Sun Enterprise Authentication Mechanism See SEAM Sun Fire V480 server described 9 12 Sun Management Center tracking systems informally with 104 Sun Remote System Control See RSC Sun Validation and Test Suite See SunVTS SunVTS checking if installed 206 exercising the system with 106 202 guided tour of 202 suspending the operating system software 50 sync command Solaris 51
107. cal graphics terminal as the system console TABLE 7 2 OpenBoot Configuration Variables That Affect the System Console Setting for Sending System Console Output to OpenBoot Variable Name Serial Port ttya System Controller Graphics Terminal 2 diag out console false true false output device ttya rsc console screen input device ttya rsc console keyboard 1 POST output will still be directed to the serial port as POST has no mechanism to direct its output to a graphics terminal 2 If the system detects no local graphics terminal it directs all output to and accepts input from the serial port In addition to the above OpenBoot configuration variables there are other variables that determine whether and what kinds of diagnostic tests run These variables are discussed in Controlling POST Diagnostics on page 82 Chapter 7 Configuring Console Access 141 142 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 8 Configuring Network Interfaces and the Boot Device This chapter provides information and instructions that are required to plan and to configure the supported network interfaces Tasks covered in this chapter include m How to Configure the Primary Network Interface on page 144 m How to Configure Additional Network Interfaces on page 146 m How to Select the Boot Device on page 149 Note Many of the procedures in this chapter assume that you are familiar with the
108. callers when an error occurs e callers 0 Displays backtrace of all callers before the error errors N Continues executing the test until N errors are encountered e errors 0 Displays all error reports without terminating testing If you want to make multiple customizations to the OpenBoot Diagnostics testing you can set test args to a comma separated list of keywords as in this example ok setenv test args debug loopback media From the OpenBoot Diagnostics Test Menu It is easiest to run OpenBoot Diagnostics tests interactively from a menu You access the menu by typing obdiag at the ok prompt See How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests on page 177 for full instructions The obdiag gt prompt and the OpenBoot Diagnostics interactive menu FIGURE 6 4 appear For a brief explanation of each OpenBoot Diagnostics test see TABLE 6 10 in Reference for OpenBoot Diagnostics Test Descriptions on page 109 Sun Fire V490 Server Administration Guide August 2004 SUNW qlc 2 bbc 1 0 3 ebusel flashpromeo 0 i2c 1 2e 6 i2c 1 30 ide 6 networkel 9 network 2 pmc 1 300700 rsc control 1 3062f8 12 rtc 1 300070 serial 1 400000 usb 1 3 Commands test test all except help what setenv set default exit diag passes 1 diag level off test args subtests FIGURE 6 4 OpenBoot Diagnostics Interactive Test Menu Interactive OpenBoot Diagnostics Commands You run individual OpenBoot Diagnostics tests from the
109. cessor 1 DIMM 5 processor 1 DIMM 6 processor 1 DIMM 7 processor 2 DIMM 0 processor 2 DIMM 1 processor 2 DIMM 2 processor 2 DIMM 3 processor 2 DIMM 4 processor 2 DIMM 5 processor 2 DIMM 6 processor 2 DIMM 7 processor 3 DIMM 0 processor 3 DIMM 1 processor 3 DIMM 2 processor 3 DIMM 3 processor 3 DIMM 4 processor 3 DIMM 5 processor 3 DIMM 6 processor 3 DIMM 7 CPU Mem board slot A CPU Mem Board slot B PCI riser Centerplane Sun Fire V490 Server Administration Guide August 2004 What the Device Does Provides configuration information for processor 1 DIMMs Provides configuration information for processor 2 DIMMs Provides configuration information for processor 3 DIMMs Provides configuration information for the CPU Memory board in slot A Provides configuration information for the CPU Memory board in slot B Provides system configuration information IDPROM Provides centerplane configuration information TABLE 6 12 Sun Fire V490 I C Bus Devices Continued Address fru 4 aa fru 5 10 fru 5 14 temperature 5 30 temperature 5 32 temperature 5 34 temperature 5 52 ioexp 5 44 ioexp 5 46 ioexp 5 4c ioexp 5 70 ioexp 5 72 ioexp 5 80 ioexp 5 82 temperature 5 98 temperature sensor 5 9c fru 5 a0 fru 5 a2 fru 5 a6 fru 5 a8 fru 5 ae fru 5 d0 Associated FRU PCI riser Centerplane RSC card CPU Mem board A CPU Mem board B CPU Mem board A CPU Mem
110. cing dev ttyb with dev ttya What Next The etc remote file is now properly configured Continue establishing a tip connection to the Sun Fire V490 server s system console See m How to Access the System Console via tip Connection on page 129 How to Verify Serial Port Settings This procedure lets you verify the baud rate and other serial port settings used by the Sun Fire V490 server to communicate with attached serial port devices Before You Begin You must be logged in to the Sun Fire V490 server and the server must be running Solaris OS software What to Do 1 Open a terminal tool window 132 Sun Fire V490 Server Administration Guide August 2004 2 Type eeprom ttya mode 3 Look for the following output ttya mode 9600 8 n 1 This line indicates that the Sun Fire V490 server s serial port is configured for 9600 baud 8 bits No parity 1 stop bit No handshake protocol What Next For more information about serial port settings see the eeprom man page For instructions on setting the ttya mode OpenBoot configuration variable see a How to View and Set OpenBoot Configuration Variables on page 180 How to Set Up an Alphanumeric Terminal as the System Console Before You Begin To perform initial installation of the system you need to attach an alphanumeric ASCII terminal to the server Alternatively you can create a tip connection from another Sun system For instructi
111. cs are covered in this chapter About Hot Pluggable and Hot Swappable Components on page 26 About the CPU Memory Boards on page 27 About the Memory Modules on page 28 About the PCI Cards and Buses on page 31 About the System Controller SC Card on page 33 About Hardware Jumpers on page 36 About the Power Supplies on page 38 About the Fan Trays on page 39 About FC AL Technology on page 41 About the FC AL Backplane on page 43 About the FC AL Host Adapters on page 44 About the Internal Disk Drives on page 45 About the HSSDC FC AL Port on page 44 About the USB Ports on page 46 For configuration information about network interfaces see How to Configure the Primary Network Interface on page 144 How to Configure Additional Network Interfaces on page 146 25 About Hot Pluggable and Hot Swappable Components In a Sun Fire V490 system the FC AL disk drives are hot pluggable components and the power supplies are hot swappable No other component of the system is either hot pluggable or hot swappable Hot pluggable components are those that you can install or remove while the system is running without affecting the rest of the system s capabilities However in many cases you must prepare the operating system prior to the hot plug event by performing certain system administration tasks The power supplies require no such preparation an
112. cs terminal type ok setenv input device keyboard Ok setenv output device screen Ok setenv diag out console false The above settings are appropriate for viewing system console output on a graphics terminal connected to a frame buffer card To cause the changes to take effect type The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value Chapter 9 Configuring System Firmware 161 What Next You can now issue commands and view system messages on the local console How to Deconfigure a Device Manually Before You Begin To support the ability to boot even when nonessential components fail the OpenBoot firmware provides the asr disable command which lets you manually deconfigure system devices This command marks a specified device as disabled by creating an appropriate status property in the corresponding device tree node By convention UNIX will not activate a driver for any device so marked For background information see About Manually Configuring Devices on page 59 What to Do 1 At the system ok prompt type Ok asr disable device identifier where the device identifier is one of the following m Any full physical device path as reported by the OpenBoot show devs command m Any valid device alias as reported by the OpenBoot devalias command m An identifier for a device given in Reference for De
113. ctly One connector plugs in to the system or USB hub the other plugs in to the peripheral device Up to 126 USB devices can be connected to the bus simultaneously through the use of USB hubs The Universal Serial Bus provides power for smaller USB devices such as modems Larger USB devices such as scanners require their own power source Both USB ports support hot plugging You can connect and disconnect the USB cable and peripheral devices while the system is running without affecting system operations However you can only perform USB hot plug operations while the operating system is running USB hot plug operations are not supported when the system ok prompt is displayed Sun Fire V490 Server Administration Guide August 2004 CHAPTER 4 Network Interfaces and System Firmware This chapter describes the networking options of the system and provides background information about the system s firmware Information covered in this chapter includes About the Network Interfaces on page 47 About Redundant Network Interfaces on page 48 About the ok Prompt on page 49 About OpenBoot Environmental Monitoring on page 52 About OpenBoot Emergency Procedures on page 54 About Automatic System Recovery on page 55 About Manually Configuring Devices on page 59 Reference for Device Identifiers on page 61 About the Network Interfaces The Sun Fire V490 server provides two on board Ethernet
114. d or RSC software to power off the system For details see m How to Get to the ok Prompt on page 126 m Sun Remote System Controller RSC User s Guide What to Do 1 Notify users that the system will be powered down 2 Back up the system files and data if necessary 3 Ensure that the system control switch is in the Normal position 4 Press and release the Power button on the system front panel The system begins a graceful software system shutdown Note Pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding in the Power button for five seconds causes an immediate hardware shutdown Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data Use that method only as a last resort 5 Wait for the front panel Power OK LED to turn off 6 Turn the system control switch to the Forced Off position Chapter 7 Configuring Console Access 125 before handling any internal components Otherwise it is possible for an operator at a system controller SC console to restart the system while you are working inside it The Forced Off position is the only system control switch position that prevents an SC console from restarting the system N Caution Be sure to turn the system control switch to the Forced Off position 7 Remove the system key from the system control switch and keep i
115. d even ones that may have caused problems Chapter 9 Configuring System Firmware 165 To correct such problems you must either manually change individual OpenBoot configuration variables using the setenv command or else type set defaults to permanently restore the default settings for all OpenBoot configuration variables 166 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 1 0 Isolating Failed Parts The most important use of diagnostic tools is to isolate a failed hardware component so that a qualified service technician can quickly remove and replace it Because servers are complex machines with many failure modes there is no single diagnostic tool that can isolate all hardware faults under all conditions However Sun provides a variety of tools that can help you discern what component needs replacing This chapter guides you in choosing the best tools and describes how to use these tools to reveal a failed part in your Sun Fire V490 server It also explains how to use the Locator LED to isolate a failed system in a large equipment room Tasks covered in this chapter include m How to Operate the Locator LED on page 168 m How to Put the Server in Service Mode on page 170 m How to Put the Server in Normal Mode on page 171 a How to Isolate Faults Using LEDs on page 172 a How to Isolate Faults Using POST Diagnostics on page 175 a How to Isolate Faults Using Interactive OpenBoot Diag
116. d are called hot swappable components These components can be removed or inserted at any time without preparing the operating system in advance While all hot swappable components are hot pluggable not every hot pluggable component is hot swappable Each component is discussed in more detail in the sections that follow Not discussed here are any devices that you may attach to the USB port which are generally hot pluggable any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD N Caution The SC card is not a hot pluggable component Do not attempt to access Power Supplies Sun Fire V490 power supplies are hot swappable they can be removed or inserted at any time without prior software preparation Keep in mind that a power supply is hot swappable only as long as it is part of a redundant power configuration a system configured with both power supplies in working condition Logically you cannot hot swap a power supply if it is the only one in the system that still works Unlike other hot pluggable devices you can install or remove a power supply while the system is operating at the ok prompt when the blue OK to Remove LED is lit For additional information see About the Power Supplies on page 38 For instructions on removing or install
117. d displays the OpenBoot configuration variables The display includes the current values for these variables as well as the default values For details see How to View and Set OpenBoot Configuration Variables on page 180 For more information about printenv see the printenv man page For a list of some important OpenBoot configuration variables see TABLE 6 2 probe scsi and probe scsi all Commands The probe scsi and probe scsi all commands check the presence of SCSI or FC AL devices and verify that the bus itself is operating properly Caution If you used the halt command or the Stop A key sequence to reach the ok prompt then issuing the probe scsi or probe scsi all command can hang the system Sun Fire V490 Server Administration Guide August 2004 The probe scsi command communicates with all SCSI and FC AL devices connected to on board SCSI and FC AL controllers The probe scsi all command additionally accesses devices connected to any host adapters installed in PCI slots For any SCSI or FC AL device that is connected and active the probe scsi and probe scsi all commands display its loop ID host adapter logical unit number unique World Wide Name WWN and a device description that includes type and manufacturer The following is sample output from the probe scsi command ok probe scsi LiD HA LUN Port WWN Disk description 0 0 0 2100002037cdaaca SEAGATE ST336704FSUN36G 0726 I 1 O 2100002037a9b64e SEAGATE
118. d runs independently and uses standby power from the server Therefore the SC and its RSC software continue to be effective when the server operating system goes offline RSC software lets you monitor the following on the Sun Fire V490 server TABLE 6 7 What RSC Software Monitors Item Monitored What RSC Software Reveals Disk drives Whether each slot has a drive present and whether it reports OK status Fan trays Fan speed and whether the fan trays report OK status CPU Memory boards The presence of a CPU Memory board the temperature measured at each processor and any thermal warning or failure conditions Power supplies Whether each bay has a power supply present and whether it reports OK status System temperature System ambient temperature as measured at several locations in the system as well as any thermal warning or failure conditions Server front panel System control switch position and status of LEDs Before you can start using RSC software you must install and configure it on the server and client systems Instructions for doing this are given in the Sun Remote System Controller RSC User s Guide which is included on the Sun Fire V490 Documentation CD You also have to make any needed physical connections and set OpenBoot configuration variables that redirect the console output to the system controller The latter task is described in How to Redirect the System Console to the System Controller on page 159 Sun
119. date and time each processor came online With the verbose v option the command displays additional information about the processors including their clock speed The following is sample output from the psrinfo command with the v option Status of processor 0 as of 04 11 03 12 03 45 Processor has been on line since 04 11 03 10 53 03 The sparcv9 processor operates at 900 MHz and has a sparcv9 floating point processor Status of processor 2 as of 04 11 03 12 03 45 Processor has been on line since 04 11 03 10 53 05 The sparcv9 processor operates at 900 MHz and has a sparcv9 floating point processor CODE EXAMPLE 6 14 psrinfo v Command Output showrev Command The showrev command displays revision information for the current hardware and software CODE EXAMPLE 6 15 shows sample output of the showrev command Hostname abc 123 Hostid cc0ac37 Release 5 8 Kernel architecture sun4u Application architecture sparc Hardware provider Sun Microsystems Domain Sun COM Kernel version SunOS 5 8 cstone 14 08 01 01 2001 CODE EXAMPLE 6 15 showrev Command Output 98 Sun Fire V490 Server Administration Guide August 2004 When used with the p option this command displays installed patches CODE EXAMPLE 6 16 shows a partial sample output from the showrev command with the p option 109729 01 109783 01 109807 01 109809 01 110905 01 110910 01 110914 01 108964 04 h h h h h h h h Incom
120. de votre syst me MARCHE Votre syst me est sous tension courant alternatif ARRET Votre syst me est hors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Positionnement d un produit Sun Attention pour assurer le bon A fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur Attention Le niveau de pression acoustique au poste de travail s l ve selon la norme DIN 45 635 section 1000 70 dB A ou moins Conformit SELV S curit les raccordements E S sont conformes aux normes SELV 230 Sun Fire V490 Server Administration Guide August 2004 Connexion du cordon d alimentation A gt gt IM Attention les produits Sun sont con us pour fonctionner avec des alimentations monophasees munies d un conducteur neutre mis la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du
121. degrees of data availability with corresponding trade offs in performance and cost This section describes some of the most popular and useful of those configurations including m Disk concatenation a Disk mirroring RAID 1 m Disk striping RAID 0 Disk striping with parity RAID 5 m Hot spares 66 Sun Fire V490 Server Administration Guide August 2004 Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large volume from two or more smaller drives This lets you create arbitrarily large partitions u Using this method the concatenated disks are filled with data sequentially with the second disk being written to when no space remains on the first the third when no room remains on the second and so on RAID 1 Disk Mirroring Disk mirroring RAID 1 is a technique that uses data redundancy two complete copies of all data stored on two separate disks to protect against loss of data due to disk failure One logical volume is duplicated on two separate disks When the operating system needs to write to a mirrored volume both disks are updated The disks are maintained at all times with exactly the same information When the operating system needs to read from the mirrored volume it reads from whichever disk is more readily accessible at the moment which can result in enhanced performance for read operations RAID 1 offers the hi
122. dundant physical paths to I O devices Multipathing If the active path to a device becomes unavailable Software on the software can automatically switch to an alternate page 64 path to maintain availability Volume Volume management applications such as Solstice See About management DiskSuite provide easy to use online disk storage Volume software management for enterprise computing environments Management Using advanced RAID technology these products Software on ensure high data availability excellent I O page 65 performance and simplified administration Sun Cluster Sun Cluster software enables you to interconnect See About Sun software multiple Sun servers so that they work together asa Cluster single highly available and scalable system Sun Software on Cluster software delivers high availability through page 69 automatic fault detection and recovery and scalability ensuring that mission critical applications and services are always available when needed 64 About Multipathing Software Multipathing software lets you define and control redundant physical paths to 1 0 devices such as storage devices and network interfaces If the active path to a device becomes unavailable the software can automatically switch to an alternate path to maintain availability This capability is known as automatic failover To take advantage of multipathing capabilities you must configure the server with redundant hardwar
123. e completed with minimal impact to system users 108 Sun Fire V490 Server Administration Guide August 2004 Requirements for Using Hardware Diagnostic Suite Since it is a part of Sun Management Center you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software s database of platform status information In addition you must install and set up Sun Management Center agent software on the systems to be monitored Finally you need to install the console portion of Sun Management Center software which serves as your interface to the Hardware Diagnostic Suite Instructions for setting up Sun Management Center as well as for using the Hardware Diagnostic Suite can be found in the Sun Management Center User s Guide Test Name SUNW qlc 2 bbc 1 0 ebus l flashprom 0 0 i2c 1 2e i2c 1 30 Reference for OpenBoot Diagnostics Test Descriptions This section describes the OpenBoot Diagnostics tests and commands available to you For background information about these tests see Stage Two OpenBoot Diagnostics Tests on page 85 TABLE 6 10 OpenBoot Diagnostics Menu Tests What It Does FRU s Tested Tests the registers of the Fibre Channel Arbitrated Loop Centerplane FC AL subsystem With diag level set to max verifies FC AL disk e
124. e such as redundant network interfaces or two FC AL host bus adapters connected to the same dual ported storage array For Sun Fire V490 systems three different types of multipathing software are available m Solaris IP Network Multipathing software provides multipathing and load balancing capabilities for IP network interfaces a Sun StorEdge Traffic Manager software for the Solaris OS which is part of the Sun SAN Foundation Suite automates multipath I O failover failback and SAN wide load balancing Sun Fire V490 Server Administration Guide August 2004 a Multiplexed I O MPxIO is a new architecture fully integrated within the Solaris OS beginning with Solaris 8 that enables I O devices to be accessed through multiple host controller interfaces from a single instance of the I O device For More Information For information about setting up redundant hardware interfaces for storage devices or networks see About Redundant Network Interfaces on page 48 For instructions on how to configure and administer Solaris IP Network Multipathing consult the IP Network Multipathing Administration Guide provided with your specific Solaris release For more information about Sun StorEdge Traffic Manager see the Sun Fire V490 Server Product Notes For information about MPxIO see Multiplexed 1 0 MPxIO on page 66 and refer to your Solaris OS documentation About Volume Management Software Sun Microsystems offers tw
125. e Installation Installation An alphanumeric terminal attached to serial port A ttya v v See How to Set Up an Alphanumeric Terminal as the System Console on page 133 A tip line attached to serial port A ttya v v See How to Access the System Console via tip Connection on page 129 A local graphics terminal frame buffer card screen etc v See How to Configure a Local Graphics Terminal as the System Console on page 135 The system controller SC v See Sun Remote System Control Software on page 22 and How to Monitor the System Using the System Controller and RSC Software on page 190 What the System Console Does While the computer is starting up the system console displays status and error messages generated by firmware based tests After those tests have been run you can enter special commands that affect the firmware and alter the system s behavior For more information about tests that run during the boot process see About Diagnostics and the Boot Process on page 77 Once the Solaris OS software is booted the system console displays UNIX system messages and accepts UNIX commands Using the System Console To use the system console you need some means of getting data into and out of the server which means attaching some kind of hardware to the server Initially you may have to configure that hardware and load and configure appropriate software as well Sun Fire V490 Server Admi
126. e PCI Dual Fibre Channel Host Adapter card See the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD for installation instructions Configuration Rules m The Sun Fire V490 server does not support all FC AL host adapter cards Contact your Sun sales or support engineer for a list of supported cards m For best performance install 66 MHz FC AL host adapter cards into a 66 MHz PCI slot slot 0 or 1 if available See About the PCI Cards and Buses on page 31 Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Sun Fire V490 Server Administration Guide August 2004 About the Internal Disk Drives The Sun Fire V490 system includes two internal low profile 1 0 inch 2 54 cm FC AL disk drives attached to a backplane The system also includes an external FC AL port see the section About the HSSDC FC AL Port on page 44 Internal disks are available in storage capacities of 73 or 146 Gbytes with a rotation speed of 10 000 RPM The maximum internal storage capacity is 292 Gbytes using two 146 Gbyte disks with larger capacities possible as disk storage capacities continue to grow Sun Fire V490 disk drives are dual ported for multipath acce
127. e SunVTS window to begin running the tests you enabled Status and error messages appear in the Test Messages area located across the bottom of the window You can stop testing at any time by clicking the Stop button What Next During testing SunVTS software logs all status and error messages To view these click the Log button or select Log Files from the Reports menu This opens a log window from which you can choose to view the following logs a Information Detailed versions of all the status and error messages that appear in the Test Messages area m Test Error Detailed error messages from individual tests m VTS Kernel Error Error messages pertaining to SunVTS software itself You should look here if SunVTS software appears to be acting strangely especially when it starts up m UNIX Messages var adm messages A file containing messages generated by the operating system and various applications For further information see the documentation that accompanies SunVTS software How to Check Whether SunVTS Software Is Installed Before You Begin SunVTS software consists of optional packages that may or may not have been loaded when your system software was installed In addition to the SunVTS packages themselves SunVTS software starting with version 5 1 requires certain XML and run time library packages that may not be installed by default on Solaris 8 software This procedure assume that the Solaris operati
128. e a graphics terminal as your system console you can install a graphics card and attach a monitor mouse and keyboard to the server See How to Configure a Local Graphics Terminal as the System Console on page 135 Chapter 1 Sun Fire V490 Server Installation 5 6 Sun Fire V490 Server Administration Guide August 2004 PART II Background The five chapters within this part of the Sun Fire V490 Server Administration Guide explain and illustrate in detail the various components of the server s hardware software and firmware Use the chapters as a guided tour through the panels cables cards switches and so forth that make up your server For detailed instructions on how to configure and administer the server and how to perform various diagnostic routines to resolve problems with the server see the chapters in Part Three Instructions Chapters included in Part Two are Chapter 2 System Overview Chapter 3 Hardware Configuration Chapter 4 Network Interfaces and System Firmware Chapter 5 System Administration Software Chapter 6 Diagnostic Tools CHAPTER 2 System Overview This chapter introduces you to the Sun Fire V490 server and describes some of its features The following information is covered in this chapter About the Sun Fire V490 Server on page 9 Locating Front Panel Features on page 12 Locating Back Panel Features on page 16 LED Status Indicators on page 13 Abo
129. e hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Precauci n Para asegurar la fiabilidad de 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo m ximo de 70Db A Precauci n De acuerdo con la norma DIN 45 Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexi n del cable de alimentaci n el ctrica Precauci n Los productos Sun est n dise ados para trabajar en una red el ctrica monof sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no est seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Preca
130. e settings of OpenBoot configuration variables Setting the service mode variable to true also puts the system in service mode producing exactly the same results as setting the system control switch to the Diagnostics position When you set the system control switch to the Normal position and when the OpenBoot service mode variable is set to false its default value the system is in normal mode When the system is in this mode you can control diagnostics and auto boot behavior by setting OpenBoot configuration variables principally diag switch and diag trigger When diag switch is set to false its default value you can use diag trigger to determine what kind of reset events trigger diagnostic tests The following table describes the various settings keywords of the diag trigger variable You can use the first three of these keywords in any combination Keyword Function power on reset Reset caused by power cycling the system default error reset Reset caused by certain hardware error events such as a RED State default Exception Watchdog Reset or Fatal Reset user reset Reset caused by operating system panics or by user initiated commands from OpenBoot reset all boot or from Solaris OS reboot shutdown init all resets Any kind of system reset none Diagnostic tests are not executed See TABLE 6 2 for a fuller list of OpenBoot configuration variables affecting diagnostics and system behavior Sun Fire V49
131. e system displays a line similar to Boot device disk2 File and args c At this point abort the boot process as promptly as possible To do this use one of the following methods Hold down the Stop or L1 key and press A on your keyboard Press the Break key on the terminal keyboard Type ina tip window The system should return to the ok prompt Note If the system does not return to the ok prompt it means you did not abort quickly enough If this occurs wait for the system to reboot force the system to return to the ok prompt and repeat Step 7 At the ok prompt type ok boot r The boot r command rebuilds the device tree for the system incorporating any newly installed options so that the operating system will recognize them Turn the control switch to the Locked position remove the key and keep it in a secure place This prevents anyone from accidentally powering off the system What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see LED Status Indicators on page 13 Sun Fire V490 Server Administration Guide August 2004 Reference for System Console OpenBoot Variable Settings Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed The table below shows how to set these variables in order to use ttya the system controller or a lo
132. ed parts Chapter 10 monitor the system Chapter 11 and exercise the system Chapter 12 About the Diagnostic Tools Sun provides a wide spectrum of diagnostic tools for use with the Sun Fire V490 server These tools range from the formal like Sun s comprehensive Validation Test Suite SunVTS to the informal like log files that may contain clues helpful in narrowing down the possible sources of a problem 73 Diagnostic Tool LEDs POST OpenBoot Diagnostics OpenBoot commands Solaris commands SunVTS The diagnostic tool spectrum also ranges from standalone software packages to firmware based power on self tests POST to hardware LEDs that tell you when the power supplies are operating Some diagnostic tools enable you to examine many computers from a single console others do not Some diagnostic tools stress the system by running tests in parallel while other tools run sequential tests enabling the machine to continue its normal functions Some diagnostic tools function even when power is absent or the machine is out of commission while others require the operating system to be up and running The full palette of tools discussed in this manual is summarized in TABLE 6 1 TABLE 6 1 Type Hardware Firmware Firmware Firmware Software Software Summary of Diagnostic Tools What It Does Indicate status of overall system and particular components Tests core components of system
133. em are numbered from 0 to 3 depending on the slot where the processors reside Module A m Processor 0 CPU 0 16 m Processor 1 CPU 2 18 Module B m Processor 0 CPU 1 17 m Processor 1 CPU 3 19 Note CPU Memory boards on a Sun Fire V490 system are not hot pluggable The UltraSPARC IV processor is a highly integrated processor implementing the SPARC V9 64 bit architecture The UltraSPARC IV processor supports both 2D and 3D graphics as well as image processing video compression and decompression and video effects through the sophisticated Visual Instruction Set VIS extension Chapter 3 Hardware Configuration 27 VIS provides high levels of multimedia performance including real time video compression and decompression and two streams of MPEG 2 decompression at full broadcast quality with no additional hardware support The Sun Fire V490 server employs a shared memory multiprocessor architecture with all processors sharing the same physical address space The system processors main memory and I O subsystem communicate via a high speed system interconnect bus operating at a clock rate of 150 MHz In a system configured with multiple CPU Memory boards all main memory is accessible from any processor over the system bus The main memory is logically shared by all processors and 1 0 devices in the system For information about memory modules and memory configuration guidelines see About the Memory Modules on page 28
134. ential Data Input 3 Differential Data Output 7 5V Power 10 optional 4 Mode Fault Detection 8 Differential Data Input optional Appendix A Connector Pinouts 215 216 Sun Fire V490 Server Administration Guide August 2004 APPENDIX B System Specifications This appendix provides the following specifications for the Sun Fire V490 Server server Physical Specifications on page 217 Electrical Specifications on page 218 Environmental Specifications on page 219 Agency Compliance Specifications on page 220 Clearance and Service Access Specifications on page 220 Physical Specifications The dimensions and weight of the system are as follows Measurement U S Metric Height 8 75 in 222 mm Width 17 5 in 446 mm Depth 24 in 610 mm Weight Minimum 79 lbs 35 83 kg Maximum 97 Ibs 44 kg Power Cord 8 2 ft 2 5 m 217 Electrical Specifications The following table provides the electrical specifications for the system Note All electrical specifications apply to a fully configured system Parameter Input Nominal Frequencies Nominal Voltage Range Maximum Current AC RMS Maximum AC Power Consumption Maximum Heat Dissipation 218 Sun Fire V490 Server Administration Guide August 2004 Value 50 or 60 Hz Auto Ranging 200 240 VAC 8A 200 240 VAC 1600 W 5459 BTU hr Environmental Specifications The operating and non operating environmental specifications for the sys
135. er The POST diagnostic can tell you only that the test failed but not why So though the POST may present very precise data about the nature of the test failure any of three different FRUs could be implicated Controlling POST Diagnostics You control POST diagnostics and other aspects of the boot process by setting OpenBoot configuration variables in the IDPROM Changes to OpenBoot configuration variables generally take effect only after the machine is restarted These variables affect OpenBoot Diagnostics tests as well as POST diagnostics TABLE 6 2 lists the most important and useful of these variables You can find more extensive lists and descriptions in OpenBoot PROM Enhancements for Diagnostic Operation and OpenBoot 4 x Command Reference Manual The former is included on the Sun Fire V490 Documentation CD The latter is included with the Solaris Software Supplement CD that ships with Solaris software You can find instructions for changing OpenBoot configuration variables in How to View and Set OpenBoot Configuration Variables on page 180 TABLE 6 2 OpenBoot Configuration Variables OpenBoot Configuration Variable auto boot auto boot on error diag level Description and Keywords Determines whether the operating system automatically starts up Default is true e true Operating system automatically starts once firmware tests finish e false System remains at ok prompt until you type boot Determines whet
136. er resources that you can use when assessing or monitoring the condition of a Sun Fire V490 server These include m Error and system message log files m Solaris system information commands Error and System Message Log Files Error and other system messages are saved in the file var adm messages Messages are logged to this file from many sources including the operating system the environmental control subsystem and various software applications For information about var adm messages and other sources of system information refer to your Solaris system administration documentation Solaris System Information Commands Some Solaris commands display data that you can use when assessing the condition of a Sun Fire V490 server These include the following commands prtconf command prtdiag command prtfru command psrinfo command showrev command This section describes the information these commands give you For instructions on using these commands turn to How to Use Solaris System Information Commands on page 197 or look up the appropriate man page Chapter 6 Diagnostic Tools 93 prtconf Command The prtconf command displays the Solaris device tree This tree includes all the devices probed by OpenBoot firmware as well as additional devices like individual disks that only the operating system software knows about The output of prtconf also includes the total amount of system memory CODE EXAMPLE 6 7 shows an exc
137. er systems with non USB keyboards except that it does not work during the first few seconds after the machine is reset Stop D Functionality The Stop D Diags key sequence is not supported on systems with USB keyboards However the Stop D functionality can be closely emulated by turning the system control switch to the Diagnostics position For more information see System Control Switch on page 15 The RSC bootmode diag command also provides similar functionality For more information see the Sun Remote System Control RSC 2 2 User s Guide which is included on the Sun Fire V490 Documentation CD 54 Sun Fire V490 Server Administration Guide August 2004 Stop F Functionality The Stop F functionality is not available in systems with USB keyboards However the RSC bootmode forth command provides similar functionality For more information see the Sun Remote System Control RSC 2 2 User s Guide which is included on the Sun Fire V490 Documentation CD Stop N Functionality The Stop N sequence is a method of bypassing problems typically encountered on systems with misconfigured OpenBoot configuration variables On systems with older keyboards you did this by pressing the Stop N sequence while powering on the system On systems with USB keyboards like the Sun Fire V490 the implementation involves waiting for the system to reach a particular state For instructions see How to Implement Stop N Functionality on page 164
138. erpt of prtconf output edited to save space System Configuration Sun Microsystems sun4u Memory size 1024 Megabytes System Peripherals Software Nodes SUNW Sun Fire V490 packages driver not attached SUNW builtin drivers driver not attached SUNW UltraSPARC IV driver not attached memory controller instance 3 pci instance 0 SUNW qlc instance 5 fp driver not attached disk driver not attached pci instance 2 ebus instance 0 flashprom driver not attached bbc driver not attached power driver not attached i2c instance 1 fru instance 17 CODE EXAMPLE 6 7 prtconf Command Output The prtconf command s p option produces output similar to the OpenBoot show devs command see show devs Command on page 92 This output lists only those devices compiled by the system firmware prtdiag Command The prtdiag command displays a table of diagnostic information that summarizes the status of system components 94 Sun Fire V490 Server Administration Guide August 2004 The display format used by the prtdiag command can vary depending on what version of the Solaris OS is running on your system Following is an excerpt of some of the output produced by prtdiag on a healthy Sun Fire V490 system running Solaris 8 Update 7 Configuration Sun Microsystems sun4u Sun Fire V490 clock frequency 150 MHz size 4096 Megabytes Memory Configuration Logical Logical Logical Bank Bank Bank Interle
139. erver 9 Locating Front Panel Features 12 Security Lock and Top Panel Lock 12 LED Status Indicators 13 Power Button 15 System Control Switch 15 Locating Back Panel Features 16 About Reliability Availability and Serviceability Features 19 Hot Pluggable and Hot Swappable Components 19 Power Supply Redundancy 20 Environmental Monitoring and Control 20 Contents iii Automatic System Recovery 21 MPxIO 21 Sun Remote System Control Software 22 Hardware Watchdog Mechanism and XIR 23 Dual Loop Enabled FC AL Subsystem 23 Support for RAID Storage Configurations 24 Error Correction and Parity Checking 24 Hardware Configuration 25 About Hot Pluggable and Hot Swappable Components 26 Power Supplies 26 Disk Drives 27 About the CPU Memory Boards 27 About the Memory Modules 28 Memory Interleaving 30 Independent Memory Subsystems 30 Configuration Rules 31 About the PCI Cards and Buses 31 Configuration Rules 33 About the System Controller SC Card 33 Configuration Rules 35 About Hardware Jumpers 36 PCI Riser Board Jumpers 36 About the Power Supplies 38 Configuration Rule 39 About the Fan Trays 39 Configuration Rule 41 About FC AL Technology 41 About the FC AL Backplane 42 Contents iv Configuration Rules 43 About the HSSDC FC AL Port 43 About the FC AL Host Adapters 44 Configuration Rules 44 About the Internal Disk Drives 44 Configuration Rule 45 About the Serial Port 45 About the USB Ports 46 Network Interfaces
140. es that monitoring capabilities are operational even if the system has halted or is unable to boot When the system is under OpenBoot control the OpenBoot environmental monitor checks the state of the system power supplies fans and temperature sensors periodically If it detects any voltage current fan speed or temperature irregularities the monitor generates a warning message to the system console For additional information about the system s environmental monitoring capabilities see Environmental Monitoring and Control on page 20 Enabling or Disabling the OpenBoot Environmental Monitor The OpenBoot environmental monitor is enabled by default when the system is operating at the ok prompt However you can enable or disable it yourself using the OpenBoot commands env on and env off For more information see m How to Enable OpenBoot Environmental Monitoring on page 154 m How to Disable OpenBoot Environmental Monitoring on page 154 The commands env on and env off only affect environmental monitoring at the firmware level They have no effect on the system s environmental monitoring and control capabilities while the operating system is running 52 Sun Fire V490 Server Administration Guide August 2004 Note Using the Stop A keyboard command to enter the OpenBoot environment during power on or reset will immediately disable the OpenBoot environmental monitor If you want the OpenBoot PROM environmental monitor
141. es from your local graphics terminal Continue with your diagnostic or other procedure as needed 138 How to Initiate a Reconfiguration Boot After installing any new internal option or external storage device you must perform a reconfiguration boot so that the operating system is able to recognize the newly installed device s In addition if you remove any device and do not install a replacement device prior to rebooting the system you must perform a reconfiguration boot in order for the operating system to recognize the configuration change This requirement also applies to any component that is connected to the system s 2C bus including memory modules CPU Memory boards and power supplies This requirement does not apply to any component that is m Installed or removed as part of a hot plug or hot swap operation m Installed or removed before the operating system is installed m Installed as an identical replacement for a component that is already recognized by the operating system Sun Fire V490 Server Administration Guide August 2004 Before You Begin Caution Before you power on the system make sure that the system doors and all panels are properly installed To issue software commands you need to set up a system ASCII terminal a local graphics terminal or a tip connection to the Sun Fire V490 system See m How to Set Up an Alphanumeric Terminal as the System Console on page 133 a How to Configure a
142. etails see Chapter 9 Optional Load additional software from the Solaris media kit The Solaris media kit sold separately includes several CDs containing software to help you operate configure and administer your server See the documentation provided with the Solaris media kit for a complete listing of included software and detailed installation instructions Load online documentation from the Sun Fire V490 Documentation CD You can copy the CD contents to a local or network disk drive or view the documentation directly from the CD See the installation instructions that accompany the CD in the Sun Fire V490 documentation set Optional Install and configure Sun Remote System Control RSC software Sun RSC software is included on the Solaris Software Supplement CD for your specific Solaris release For installation instructions see the Solaris Sun Hardware Platform Guide for the particular operating system provided in the Solaris media kit For information about configuring and using RSC see the Sun Remote System Controller RSC User s Guide provided on the Sun Fire V490 Documentation CD Once you install RSC software you can configure the system to use RSC as the system console For detailed instructions see How to Redirect the System Console to the System Controller on page 159 Optional Install a local graphics terminal After you have installed the Sun Fire V490 system and the Solaris OS if you prefer to us
143. ethod What to Do Graceful halt e From a console window dtterm for example issue an appropriate command for example the shutdown init halt or uadmin command as described in Solaris system administration documentation Stop A L1 A or e From a Sun keyboard hold down the Stop and A keys Break simultaneously key sequence 0r From a connected alphanumeric terminal press the Break key Externally initiated e From the system controller type the xir command reset XIR Manual system reset e Press the front panel Power button and hold it for five seconds or From the system controller type the reset command How to Attach a Twisted Pair Ethernet Cable Before You Begin Complete the prerequisite installation steps in Chapter 1 Chapter 7 Configuring Console Access 127 m Install the server in the rack following instructions in the Sun Fire V490 Server Setup and Rackmounting Guide What to Do 1 Locate the RJ 45 twisted pair Ethernet TPE connector for the appropriate Ethernet interface the top connector or the bottom connector See Locating Back Panel Features on page 16 For a PCI Ethernet adapter card see the documentation supplied with the card 2 Connect a Category 5 unshielded twisted pair UTP cable to the appropriate RJ 45 connector You should hear the connector tab click into place The UTP cable length must not exceed 100 meters 328 feet 3 Connect the other end
144. evision displaying with showrev 98 hardware watchdog described 23 Index 241 host adapter probe scsi 91 hot spares See disk configuration HP Openview See third party monitoring tools I PC bus 20 LC device addresses table 111 IDE bus 92 IDPROM function of 79 IEEE 1275 compatible built in self test 85 informal diagnostic tools 73 93 informal diagnostic tools See also LEDs system 172 init command Solaris 50 127 input device configuration variable 84 165 installing a server 2 5 Integrated Drive Electronics See IDE bus intermittent problem 79 105 108 internal disk drive bays locating 45 interpreting error messages LC tests 89 OpenBoot Diagnostics tests 88 POST 80 isolating faults 100 FRU coverage table 100 J jumpers 36 flash PROM 36 PCI riser board functions 37 PCI riser board identification 36 L L1 A keyboard combination 51 127 LEDs AC Present power supply 173 Activity disk drive 174 Activity Ethernet 174 back panel 17 back panel described 18 DC Present power supply 173 disk drive 14 Activity described 14 Fault described 14 OK to Remove 14 Ethernet 17 Ethernet Activity described 17 Ethernet Link Up described 17 Ethernet described 17 fan tray 14 173 Fan Tray 0 described 14 Fan Tray 1 described 14 Fault 14 Fault disk drive 174 Fault power supply 173 Fault system 173 Fault described 13 front panel 13 Link Up Ethernet
145. example the address is 2 a8 which indicates a device located at hexadecimal address A8 on segment 2 of the I2C bus To decode this device address see Reference for Decoding I2C Diagnostic Test Messages on page 111 Using TABLE 6 12 you can see that fru 2 a8 corresponds to an PC device on DIMM 4 on processor 2 If the i2c 1 2e test were to report an error against fru 2 a8 you would need to replace this memory module Chapter 6 Diagnostic Tools 89 90 Other OpenBoot Commands Beyond the formal firmware based diagnostic tools there are a few commands you can invoke from the ok prompt These OpenBoot commands display information that can help you assess the condition of a Sun Fire V490 server These include the following commands m env command m printenv command m probe scsi and probe scsi all commands m probe ide command m show devs command This section describes the information these commands give you For instructions on using these commands turn to How to Use OpenBoot Information Commands on page 198 or look up the appropriate man page env Command The env command displays the current environmental status including fan speeds and voltages currents and temperatures measured at various system locations For more information see About OpenBoot Environmental Monitoring on page 52 and How to Obtain OpenBoot Environmental Status Information on page 155 printenv Command The printenv comman
146. four position system control switch on the system s status and control panel controls the power on modes of the system and prevents unauthorized users from powering off the system or reprogramming system firmware In the following illustration the system control switch is in the Locked position System control switch FIGURE 2 2 Four Position System Control Switch in Locked Position Chapter 2 System Overview 15 The following table describes the function of each system control switch setting TABLE 2 4 Position Normal Locked Diagnostics Forced Off Icon O System Control Switch Settings Description This setting enables the system Power button to power the system on or off If the operating system is running pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding the Power button in for five seconds causes an immediate hardware power off This setting disables the system Power button to prevent unauthorized users from powering the system on or off It also disables the keyboard L1 A Stop A command terminal Break key command and tip window command preventing users from suspending system operation to access the system ok prompt The Locked setting used for normal day to day operations also prevents unauthorized programming of the system Boot PROM This setting forces the power on self test POST and OpenBoot Diagnostics software to run during
147. functional m Cache memory is functional m Data switches located both on the CPU Memory boards and the centerplane are functioning a Input output bridges located on the centerplane are functioning m The PCI bus is intact that is there are no electrical shorts It is possible for a system to pass all POST diagnostics and still be unable to boot the operating system However you can run POST diagnostics even when a system fails to boot and these tests are likely to disclose the source of most hardware problems POST generally reports errors that are persistent in nature To catch intermittent problems consider running a system exercising tool See About Exercising the System on page 105 Chapter 6 Diagnostic Tools 79 80 What POST Diagnostics Do Each POST diagnostic is a low level test designed to pinpoint faults in a specific hardware component For example individual memory tests called address bitwalk and data bitwalk ensure that binary Os and 1s can be written on each address and data line During such a test the POST may display output similar to this 1 0 gt Data Bitwalk on Slave 3 1 0 gt Test Bank 0 In this example processor 1 is the master processor as indicated by the prompt 1 0 gt and it is about to test the memory associated with processor 3 as indicated by the message Slave 3 Note The x y numbering system identifies processors that have multiple cores The failure of such a tes
148. g an externally initiated reset XIR has the advantage of allowing you to issue the sync command to preserve file systems and produce a dump file of part of the system state for diagnostic purposes Forcing an XIR may be effective in breaking the deadlock that is hanging up the system but it also precludes the orderly shutdown of applications and so it is not the preferred method of reaching the ok prompt Manual System Reset Reaching the ok prompt by performing a manual system reset should be the method of last resort Doing this results in the loss of all system coherence and state information It also corrupts the machines file systems although the fsck command usually restores them Use this method only if nothing else works Caution Forcing a manual system reset results in loss of system state data and risks corrupting your file systems For More Information For more information about the OpenBoot firmware see m OpenBoot 4 x Command Reference Manual Chapter 4 Network Interfaces and System Firmware 51 An online version of the manual is included with the Solaris Software Supplement CD that ships with Solaris software It is also is available at the following web site under Solaris on Sun Hardware http docs sun com About OpenBoot Environmental Monitoring Environmental monitoring and control capabilities for Sun Fire V490 systems reside at both the operating system level and the OpenBoot firmware level This ensur
149. ghest level of data protection but storage costs are high and write performance is reduced since all data must be stored twice RAID 0 Disk Striping Disk striping RAID 0 is a technique for increasing system throughput by using several disk drives in parallel Whereas in non striped disks the operating system writes a single block to a single disk in a striped arrangement each block is divided and portions of the data are written to different disks simultaneously Chapter 5 System Administration Software 67 i Mu He System performance using RAID 0 will be better than using RAID 1 or 5 but the possibility of data loss is greater because there is no way to retrieve or reconstruct data stored on a failed disk drive RAID 5 Disk Striping With Parity RAID 5 is an implementation of disk striping in which parity information is included with each disk write The advantage of this technique is that if any one disk in a RAID 5 array fails all the information on the failed drive can be reconstructed from the data and parity on the remaining disks System performance using RAID 5 will fall between that of RAID 0 and RAID 1 however RAID 5 provides limited data redundancy If more than one disk fails all data is lost Hot Spares Hot Relocation In a hot spares arrangement one or more disk drives are installed in the system but are unused during normal operation Should one of the active drives fail the data on the failed disk is au
150. gin screen appears prompting you to enter the IP address or hostname of the RSC card as well as the RSC user name and password that you set up during the configuration process Sun Remote System Control Version 22 4 DIT server types Ex 1 Enter or select ne Bun TM Remete Bystem Control 192 Sun Fire V490 Server Administration Guide August 2004 4 Reply to the prompts given at the login screen The main screen of the GUI appears 5 Note the main screen s features The left side of the main screen provides help text and navigation controls The right side shows a representation of the Sun Fire V490 server s front panel and system control switch Sun Remote System Control Server D RSC Card wgs57 44 E Server Types Logout C Server Status and Control Disk drive LEDs Power button EAboutrsc Fan Tray LEDs Monitor and control this server Locator LED Y y Navigation and Interactive front help panels panel representation This front panel representation is dynamic you can watch from a remote console and see when the Sun Fire V490 server s switch settings or LED status changes 6 Interact with the front panel representation to initiate actions The front panel representation is interactive You click various parts of it to initiate actions Try any or all of the following Chapter 11 Monitoring the System 193 194 a Turn the Sun Fire V490 server s power off or on
151. hat OpenBoot Diagnostics Error Messages Tell You OpenBoot Diagnostics error results are reported in a tabular format that contains a short summary of the problem the hardware device affected the subtest that failed and other diagnostic information CODE EXAMPLE 6 2 displays a sample OpenBoot Diagnostics error message Sun Fire V490 Server Administration Guide August 2004 Testing pci 9 700000 ebus 1 rsc control 1 3062f8 ERROR SC card is not present in system or SC card is broken DEVICE pci 9 700000 ebus 1 rsc control 1 3062f8 SUBTEST selftest CALLERS main MACHINE Sun Fire V490 SERIAL 705459 DATE 11 28 2001 14 46 21 GMT CONTROLS diag level min test args media verbose subtests Error pci 9 700000 ebus 1 rsc control 1 3062f8 selftest failed return code 1 Selftest at pci 9 700000 ebus 1 rsc control 1 3062f8 errors 1 failed Pass 1 of 1 Errors 1 of 1 Tests Failed 1 Elapsed Time 0 0 0 0 CODE EXAMPLE 6 2 OpenBoot Diagnostics Error Message IC Bus Device Tests The i2c 1 2e and i2c 1 30 OpenBoot Diagnostics tests examine and report on environmental monitoring and control devices connected to the Sun Fire V490 server s Inter IC PC bus Error and status messages from the i2c 1 2e and i2c 1 30 OpenBoot Diagnostics tests include the hardware addresses of I2C bus devices Testing pci 9 700000 ebus 1 i2c 1 2e fru 2 a8 The PC device address is given at the very end of the hardware path In this
152. he operating system following non fatal faults or failures of these hardware components Processors Memory modules PCI buses and cards FC AL subsystem Ethernet interface USB interfaces Serial interface In the event of such a hardware failure firmware based diagnostic tests isolate the problem and mark the device using the 1275 Client Interface via the device tree as either failed or disabled The OpenBoot firmware then deconfigures the failed device and reboots the operating system This all occurs automatically as long as the Sun Fire V490 system is capable of functioning without the failed component Once restored the operating system will not attempt to access any deconfigured device This prevents a faulty hardware component from keeping the entire system down or causing the system to crash repeatedly As long as the failed component is electrically dormant that is it does not cause random bus errors or introduce noise into signal lines the system reboots automatically and resumes operation Be sure to contact a qualified service technician about replacing the failed component MPxIO Multiplexed I O MPxIO a feature found in the Solaris 8 Operating System is a native multipathing solution for storage devices such as Sun StorEdge disk arrays MPxIO provides Chapter 2 System Overview 21 Host level multipathing there is no multipathing support for boot devices Physical host controller interface PHCT support
153. her the system attempts to boot after a nonfatal error Default is true e true System automatically boots after a nonfatal error if the variable auto boot is also set to true e false System remains at the ok prompt Determines the level or type of diagnostics executed Default is max e off No testing e min Only basic tests are run e max More extensive tests may be run depending on the device 82 Sun Fire V490 Server Administration Guide August 2004 TABLE 6 2 OpenBoot Configuration Variables Continued OpenBoot Configuration Variable diag out console diag script diag switch Description and Keywords Redirects diagnostic and console messages to the system controller Default is false e true Display diagnostic messages via the SC console e false Display diagnostic messages via the serial port tt ya or a graphics terminal Determines which devices are tested by OpenBoot Diagnostics Default is normal e none No devices are tested e normal On board centerplane based devices that have self tests are tested e a11 All devices that have self tests are tested Controls diagnostic execution in normal mode Default is false e true Diagnostics are only executed on power on reset events but the level of test coverage verbosity and output is determined by user defined settings e false Diagnostics are executed upon next system reset but only for those class of reset events specified by
154. her the system will attempt to boot when a subsystem failure is detected Both the auto boot and auto boot on error switches must be set to true their default values to enable an automatic boot following the firmware detection of a nonfatal subsystem failure ok setenv auto boot true ok setenv auto boot on error true The system will not attempt to boot if itis in service mode or following any fatal nonrecoverable error For examples of fatal nonrecoverable errors see Error Handling Summary on page 57 56 Sun Fire V490 Server Administration Guide August 2004 Error Handling Summary Error handling during the power on sequence falls into one of three cases summarized in the following table Scenario No errors are detected Nonfatal errors are detected Fatal nonrecoverable errors are detected System Behavior The system attempts to boot if auto boot is true The system attempts to boot if auto boot and auto boot on error are both true The system will not boot regardless of OpenBoot configuration variable settings Notes By default auto boot and auto boot on error are both true Nonfatal errors include FC AL subsystem failure 1 e Ethernet interface failure e USB interface failure e Serial interface failure e PCI card failure e Processor failure 2 e Memory failure 3 Fatal nonrecoverable errors include All processors failed All logical memory banks failed Fl
155. iations for hardware sub components TABLE 6 13 is included to assist you in decoding this terminology and associating the terms with specific FRUs where appropriate TABLE 6 13 Abbreviations or Acronyms in Diagnostic Output Term Description ADC Analog to Digital Converter APC Advanced Power Control A function provided by the SuperlO integrated circuit BBC Boot Bus Controller Interface between the processors and components on many other buses CDX Data Crossbar Part of the system bus CRE Cyclic Redundancy Check DAR Address Repeater Part of the system bus DCDS Dual Data Switch Part of the system bus DMA Direct Memory Access In diagnostic output usually refers to a controller on a PCI card EBus A byte wide bus for low speed devices HBA Host Bus Adapter PC Inter Integrated Circuit also written as I2C A bidirectional two wire serial data bus Used mainly for environmental monitoring and control I O Board PCI Riser JTAG Joint Test Access Group An IEEE subcommittee standard 1149 1 for scanning system components MAC Media Access Controller Hardware address of a device connected to a network MII Media Independent Interface Part of Ethernet controller Motherboard Centerplane Sun Fire V490 Server Administration Guide August 2004 Associated FRU s PCI riser board PCI riser board Centerplane Centerplane N A Centerplane CPU Memory board PCI card Centerplane PCI riser
156. icing the system are as follows Blockage Required Clearance Front blockage only 36 in 92 cm Rear blockage only 36 in 92 cm Front and rear blockage 36 in 92 cm Front clearance 36 in 92 cm Rear clearance 36 in 92 cm 220 Sun Fire V490 Server Administration Guide August 2004 APPENDIX C Safety Precautions Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems product Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book and or on the product Caution There is risk of personal injury and equipment damage Follow the instructions are hot and may cause personal injury if i Caution Hot surface Avoid contact Surfaces touched reduce the risk of electric shock and danger to Caution Hazardous voltages are present To personal health follow the instructions 221 Depend
157. iled Parts 183 184 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 1 1 Monitoring the System When something goes wrong with the system diagnostic tools can help you determine what caused the problem Indeed this is the principal use of most diagnostic tools However this approach is inherently reactive It means waiting until a component fails outright Some diagnostic tools allow you to be more proactive by monitoring the system while it is still healthy Monitoring tools give administrators early warning of imminent failure thereby allowing planned maintenance and better system availability Remote monitoring also allows administrators the convenience of checking on the status of many machines from one centralized location Sun provides two tools that you can use to monitor servers Sun Management Center software m Sun Remote System Controller RSC software In addition to these tools Sun provides software based and firmware based commands that display various kinds of system information While not strictly a monitoring tool these commands enable you to review at a glance the status of different system aspects and components This chapter describes the tasks necessary to use these tools to monitor your Sun Fire V490 server These include m How to Monitor the System Using Sun Management Center Software on page 186 m How to Monitor the System Using the System Controller and RSC Software o
158. in If you have set the server to run in service mode you can follow this procedure to return the system to normal mode Putting the system in normal mode allows you control over diagnostic testing For more information see Controlling POST Diagnostics on page 82 What To Do 1 Set up a console for viewing diagnostic messages Access the system console using an ASCII terminal or tip line For information on system console options see About Communicating With the System on page 69 2 Turn the system control switch to the Normal position 3 At the ok prompt type ok setenv service mode false The system will not actually enter normal mode until the next reset 4 Type Chapter 10 Isolating Failed Parts 171 What Next For detailed descriptions of service and normal modes see m OpenBoot PROM Enhancements for Diagnostic Operation This document is included on the Sun Fire V490 Documentation CD How to Isolate Faults Using LEDs While not a deep formal diagnostic tool LEDs located on the chassis and on selected system components can serve as front line indicators of a limited set of hardware failures Before You Begin You can view LED status by direct inspection of the system s front or back panels Note Most LEDs available on the front panel are also duplicated on the back panel You can also view LED status remotely using RSC and Sun Management Center software if you set up these
159. ing EXC un Post system exerciser no POST yes failure Run OBDiag Replace part OBDiag failure yes no Disk Software or Software disk problem Check disks failure problem FIGURE 10 1 Choosing a Tool to Isolate Hardware Faults no yes 4 Do you intend to run the tests remotely Both Sun Management Center and RSC software enable you to run tests from a remote computer In addition RSC software provides a means of redirecting system console output allowing you remotely to view and run tests like POST diagnostics that usually require physical proximity to the serial port on the system s back panel 182 Sun Fire V490 Server Administration Guide August 2004 5 Will the tool test the suspected source s of the problem Perhaps you already have some idea of what the problem is If so you want to use a diagnostic tool capable of testing the suspected problem sources TABLE 6 5 tells you which replaceable hardware parts can be isolated by each fault isolating tool TABLE 6 9 tells you which replaceable hardware parts are covered by each system exercising tool 6 Is the problem intermittent or software related If a problem is not caused by a clearly defective hardware component then you may want to use a system exerciser tool rather than a fault isolation tool See Chapter 12 for instructions and About Exercising the System on page 105 for background information Chapter 10 Isolating Fa
160. ing on the type of power switch your device has one of the following symbols may be used On Applies AC power to the system O Off Removes AC power from the system Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product Caution Do not block or cover the openings level defined in DIN 45 635 Part 1000 must be Caution The workplace dependent noise 70Db A or less SELV Compliance Safety status of I O connections comply to SELV requirements 222 Sun Fire V490 Server Administration Guide August 2004 Power Cord Connection A gt gt S Caution Sun products are designed to work with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Caution Not all power cords have the same current ratings Household extension cords do not have overload pr
161. ing power supplies see the Sun Fire V490 Server Parts Installation and Removal Guide 26 Sun Fire V490 Server Administration Guide August 2004 pd Disk Drives Sun Fire V490 internal disk drives are hot pluggable However certain software preparations are required prior to removing or installing a drive To perform Sun Fire V490 disk drive hot plug operations you use the Solaris luxadm utility The luxadm utility is a command line tool for managing intelligent storage arrays such as Sun StorEdge A5x00 series disk arrays or Sun Fire V490 internal storage arrays For more information about luxadm see the luxadm man page For detailed disk hot plug instructions see the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Caution When hot plugging a disk drive first ensure that the drive s OK to Remove LED is lit Then after disconnecting the drive from the FC AL backplane allow 30 seconds or so for the drive to spin down completely before removing it About the CPU Memory Boards The system centerplane provides slots for up to two CPU Memory boards Each CPU Memory board incorporates two UltraSPARC IV 1050 MHz processors with 16 Mbytes of static random access memory SRAM external cache memory per processor and slots for up to 16 memory modules The external cache memory cannot be upgraded The memory module slots are labeled A and B The processors in the syst
162. ing table describes the disk drive LEDs TABLE 2 3 Hard Disk Drive LEDs Name Description OK to Remove This blue LED lights when it is safe to remove the hard disk drive from the system Fault This amber LED lights when the system software detects a fault in the monitored hard disk drive Note that the system Fault LED on the front panel will also be lit when this occurs Activity This green LED lights when a disk is present in the monitored drive slot This LED blinks slowly to indicate that the drive is spinning up or down and quickly to indicate disk activity Further details about the diagnostic use of LEDs are discussed separately in the section How to Isolate Faults Using LEDs on page 172 Sun Fire V490 Server Administration Guide August 2004 Power Button The system Power button is recessed to prevent accidentally turning the system on or off The ability of the Power button to turn the system on or off is controlled by the system control switch See the section System Control Switch on page 15 If the operating system is running pressing and releasing the Power button initiates a graceful software system shutdown Pressing and holding in the Power button for five seconds causes an immediate hardware shutdown Caution Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data System Control Switch The
163. inistration Guide August 2004 What Next After completing this procedure any new network interfaces are ready for operation However in order for other network devices to communicate with the system through the new interface the IP address and host name for each new interface must be entered into the namespace on the network name server For information about setting up a network name service consult m Solaris Naming Configuration Guide for your specific Solaris release The ce device driver for the system s on board Sun GigaSwift Ethernet interfaces is automatically configured during Solaris installation For information about operating characteristics and configuration parameters for these drivers refer to m Platform Notes The Sun GigaSwift Ethernet Device Driver This document is available on the Solaris Software Supplement CD for your specific Solaris release Note The Sun Fire V490 system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems establishing a connection between this system and your Ethernet hub verify that the hub also has the link test function enabled Consult the manual provided with your hub for more information about the link integrity test function How to Select the Boot Device The boot device is specified by the setting of an OpenBoot firmware c
164. inistration Guide use illustrated instructions on how to set up various components within your system configure your system and diagnose problems Instructions within this guide are primarily to be used by experienced system administrators who are familiar with the Solaris OS and its commands For detailed background information relating to the various tasks presented in Part Three see the chapters in Part Two Background Chapters included in Part Three are Chapter 7 Configuring Console Access Chapter 8 Configuring Network Interfaces and the Boot Device Chapter 9 Configuring System Firmware Chapter 10 Isolating Failed Parts Chapter 11 Monitoring the System Chapter 12 Exercising the System Following Part Three are three appendixes of system reference information CHAPTER 7 Configuring Console Access This chapter includes instructions on how to configure and access the system console from different physical devices Tasks covered in this chapter include How to Avoid Electrostatic Discharge on page 120 How to Power On the System on page 122 How to Power Off the System on page 125 How to Get to the ok Prompt on page 126 How to Attach a Twisted Pair Ethernet Cable on page 127 How to Access the System Console via tip Connection on page 129 How to Modify the etc remote File on page 131 How to Verify Serial Port Settings on page 132 How to Set Up an Alphanu
165. interface using config IP mode Enable RSC Ethernet Interface y n s nl y RSC IP Mode config dhcp dhcp config b When configuring Ethernet provide the IP address of the RSC device RSC IP Address 192 168 111 222 c Also provide your network s subnet mask RSC IP Netmask 255 255 255 0 255 255 255 0 d Provide the IP address of the gateway machine RSC IP Gateway 192 168 111 123 e Set up an RSC account supplying a user name and permissions Setup RSC User Account y n yl y Username jefferson User Permissions c u a r none cuar cuar Chapter 11 Monitoring the System 191 f Near the end of the script you need to provide an RSC password Setting User Password Now Password Re enter Password The RSC firmware on the Sun Fire V490 system is configured Perform the following steps on the monitoring system 3 From the monitoring Sun computer or PC start the RSC GUI Do one of the following m If you are accessing the RSC GUI from a Sun computer type opt rsc bin rsc m If you are accessing the RSC GUI from a PC do one of the following a Double click the Sun Remote System Controller desktop icon if installed a From the Start menu choose Programs and then Sun Remote System Controller if installed a Double click the RSC icon in the folder where RSC was installed The default path is C Program Files Sun Microsystems Remote System Control A lo
166. interfaces which reside on the system centerplane and conform to the IEEE 802 3z Ethernet standard For an illustration of the Ethernet ports see FIGURE 2 4 The Ethernet interfaces operate at 10 Mbps 100 Mbps and 1000 Mbps 47 Two back panel ports with RJ 45 connectors provide access to the on board Ethernet interfaces Each interface is configured with a unique media access control MAC address Each connector features two LEDs as described in TABLE 4 1 TABLE 4 1 Ethernet Port LEDs Name Description Activity This amber LED lights when data is either being transmitted or received by the particular port Link Up This green LED lights when a link is established at the particular port with its link partner Additional Ethernet interfaces or connections to other network types are available by installing the appropriate PCI interface cards An additional network interface card can serve as a redundant network interface for one of the system s on board interfaces If the active network interface becomes unavailable the system can automatically switch to the redundant interface to maintain availability This capability is known as automatic failover and must be configured at the Solaris OS level For additional details see About Redundant Network Interfaces on page 48 The Ethernet driver is installed automatically during the Solaris installation procedure For instructions on configuring the system network interfaces see
167. ion Guide August 2004 Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information m Documentation that you received with your system m Solaris Operating System documentation which is at http docs sun com Typographic Conventions Typeface AaBbCc123 AaBbCc123 AaBbCc123 AaBbCc123 The settings on your browser might differ from these settings Meaning The names of commands files and directories on screen computer output What you type when contrasted with on screen computer output Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Examples Edit your login file Use 1s a to list all files o You have mail su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Preface xxiii Shell Prompts Shell C shell C shell superuser Prompt machine name machine name Bourne shell and Korn shell Bourne shell and Korn shell superuser Related Documentation Application Site Planning Rack installation Parts installation and removal Remote System Control RSC software Sun Validation Test Suite Sun VTS software
168. irmware based diagnostic tests isolate the problem and mark the device using the 1275 Client Interface via the device tree as either failed or disabled The OpenBoot firmware then deconfigures the failed device and reboots the operating system This all occurs automatically as long as the Sun Fire V490 system is capable of functioning without the failed component Once restored the operating system will not attempt to access any deconfigured device This prevents a faulty hardware component from keeping the entire system down or causing the system to crash repeatedly As long as the failed component is electrically dormant that is it does not cause random bus errors or introduce noise into signal lines the system reboots automatically and resumes operation Be sure to contact a qualified service technician about replacing the failed component Auto Boot Options The OpenBoot firmware provides an IDPROM stored setting called auto boot which controls whether the firmware will automatically boot the operating system after each reset The default setting for Sun platforms is true If a system fails power on diagnostics then auto boot is ignored and the system does not start up unless an operator boots the system manually This behavior obviously provides limited system availability Therefore the Sun Fire V490 OpenBoot firmware provides a second OpenBoot configuration variable switch called auto boot on error This switch controls whet
169. is table indicates that a fault in a particular FRU can be isolated by a particular diagnostic TABLE 6 5 FRU Coverage of Fault Isolating Tools omen I ee II CA CA ee em f p CAE E FS A CE wee CAS FE A en fe ETC CAS E EE 100 Sun Fire V490 Server Administration Guide August 2004 In addition to the FRUs listed in TABLE 6 5 there are several minor replaceable system components mostly cables that cannot directly be isolated by any system diagnostic For the most part you determine when these components are faulty by eliminating other possibilities These FRUs are listed in TABLE 6 6 TABLE 6 6 FRU FC AL power cable FC AL signal cable Fan Tray 0 power cable Power distribution board Removable media bay board and cable assembly System control switch power button cable FRUs Not Directly Isolated by Diagnostic Tools Notes If OpenBoot Diagnostics tests indicate a disk problem but replacing the disk does not fix the problem you should suspect the FC AL signal and power cables are either defective or improperly connected If the system is powered on and the fan does not spin or if the Power OK LED does not come on but the system is up and running you should suspect this cable Any power issue that cannot be traced to the power supplies should lead you to suspect the power distribution board Particular scenarios include e The system will not power on but the power supply LEDs indicate DC
170. iver is connected e Consult the dealer or an experienced radio television technician for help Shielded Cables Connections between the workstation and peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment xvii ICES 003 Class A Notice Avis NMB 003 Classe A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada ICES 003 Class B Notice Avis NMB 003 Classe B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada VCCI ARTIE 952 VCCI DT FAA VCCIOR ANDA Y ATV A YBELOUAT Y a EUX FAA ER MEET CEDEX FRDHHNZULKT DREUX ee ee VCCI D S lt 7 FA A NE TRE RE CT CORB ERE CH TS CBRE ENS EE TT ZEN HOEFT LOG 1308 ADE ISM ARES Ok JARNI LENS UD ET 23A B VCCI HCL 73ABVCCI D R RHSI YRF Y a BEUTI A EEE 25 BARRER TS CHSOWMICI FRORAMRY LET EUX FAURE TE DIMELIED lt IA ia CORBIS AER CHHATSCESANEUTARTA DRIBNDUAPT VEY a fa ICR TEN nl Shake ao CFTEMBHBOERT WOH CHE gt TE LORVROVELT ESM
171. l the server and console software on machines other than the Sun Fire V490 systems you intend to monitor For details see the Sun Management Center User s Guide If you intend to set up your Sun Fire V490 system as a Sun Management Center server or console see m Sun Management Center Installation and Configuration Guide m Sun Management Center User s Guide Also see the other documents accompanying your Sun Management Center software 186 Sun Fire V490 Server Administration Guide August 2004 Note Sun Management Center software provides both standalone and browser based console interfaces This procedure assumes you are using the standalone Java technology based console The web browser console interface which differs somewhat in design and capabilities is covered in the Sun Management Center User s Guide What to Do On your Sun Fire V490 system install Sun Management Center agent software For instructions see the Sun Management Center Supplement for Workgroup Servers On your Sun Fire V490 system run the setup utility to configure agent software The setup utility is part of the workgroup server supplement For more information see the Sun Management Center Supplement for Workgroup Servers On the Sun Management Center server add the Sun Fire V490 system to an administrative domain You can do this automatically using the Discovery Manager tool or manually by creating an object from the console s Edit menu
172. lable OpenBoot Diagnostics tests type obdiag gt test all To run a particular test type obdiag gt test where represents the number of the desired test For a list of OpenBoot Diagnostics test commands see Interactive OpenBoot Diagnostics Commands on page 87 The numbered menu of tests is shown in FIGURE 6 4 When you are done running OpenBoot Diagnostics tests exit the test menu Type obdiag gt exit The ok prompt reappears Set the auto boot diagnostic configuration variable back to true Type ok setenv auto boot true This allows the operating system to resume starting up automatically after future system resets or power cycles What Next Have a qualified service technician replace the FRU or FRUs indicated by OpenBoot Diagnostics error messages if any For replacement instructions see m Sun Fire V490 Server Parts Installation and Removal Guide This document is included on the Sun Fire V490 Documentation CD Sun Fire V490 Server Administration Guide August 2004 How to View Diagnostic Test Results After the Fact Summaries of the results from the most recent power on self test POST and OpenBoot Diagnostics tests are saved across power cycles Before You Begin You must set up a system console See About Communicating With the System on page 69 Then halt the server to reach the ok prompt See m About the ok Prompt on page 49 What to Do e To see a summ
173. les volumes and their file systems to grow and shrink online Online reconfiguration facilities which let you change to a different RAID configuration or modify characteristics of an existing configuration Multiplexed I O MPxIO A newer alternative to dynamic multipathing DMP that is also supported by the Sun Fire V490 server is multiplexed I O MPxIO Beginning with Solaris 8 MPxIO is fully integrated within the Solaris OS software s core I O framework MPxIO enables you more effectively to represent and manage devices that are accessible through multiple I O controller interfaces within a single instance of the Solaris OS The MPxIO architecture a Helps protect against I O outages due to I O controller failures Should one I O controller fail MPxIO automatically switches to an alternate controller m Increases I O performance by load balancing across multiple I O channels Both Sun StorEdge T3 and Sun StorEdge A5x00 storage arrays are supported by MPxIO on a Sun Fire V490 server Supported I O controllers are usoc p FC AL disk controllers and q1c fp FC AL disk controllers RAID Concepts Solstice DiskSuite software supports RAID technology to optimize performance availability and user cost RAID technology improves performance reduces recovery time in the event of file system errors and increases data availability even in the event of a disk failure There are several levels of RAID configurations that provide varying
174. ly configure the security scheme you choose you may find yourself unable to run SunVTS tests For more information see the SunVTS User s Guide and the instructions accompanying the SEAM software Exercising the System Using Hardware Diagnostic Suite The Sun Management Center product features an optional Hardware Diagnostic Suite which you can purchase as an add on The Hardware Diagnostic Suite is designed to exercise a production system by running tests sequentially Sequential testing means the Hardware Diagnostic Suite has a low impact on the system Unlike SunVTS which stresses a system by consuming its resources with many parallel tests see Exercising the System Using SunVTS Software on page 106 the Hardware Diagnostic Suite lets the server run other applications while testing proceeds When to Run Hardware Diagnostic Suite The best use of the Hardware Diagnostic Suite is to disclose a suspected or intermittent problem with a noncritical part on an otherwise functioning machine Examples might include questionable disk drives or memory modules on a machine that has ample or redundant disk and memory resources In cases like these the Hardware Diagnostic Suite runs unobtrusively until it identifies the source of the problem The machine under test can be kept in production mode until and unless it must be shut down for repair If the faulty part is hot pluggable or hot swappable the entire diagnose and repair cycle can b
175. ly the specific subsystems you choose Selected tests are run one at a time until one complete system pass is achieved This mode is useful for performing tests while other applications are running Since SunVTS software can run many tests in parallel and consume many system resources you should take care when using it on a production system If you are stress testing a system using SunVTS software s Comprehensive test mode you should not run anything else on that system at the same time The Sun Fire V490 server to be tested must be up and running if you want to use SunVTS software since it relies on the Solaris operating system Since SunVTS software packages are optional they may not be installed on your system Turn to How to Check Whether SunVTS Software Is Installed on page 206 for instructions It is important to use the most up to date version of SunVTS available to ensure you have the latest suite of tests To download the most recent SunVTS software point your Web browser to http www sun com oem products vts For instructions on running SunVTS software to exercise the Sun Fire V490 server see How to Exercise the System Using SunVTS Software on page 202 For more information about the product see m SunVTS User s Guide Describes SunVTS features as well as how to start and control the various user interfaces m SunVTS Test Reference Manual Describes each SunVTS test option and command line argument
176. m serial port B ttyb of a Sun server to the serial port ttya of the Sun Fire V490 machine What to Do Determine the release level of system software installed on the Sun server To do this type uname r The system responds with a release number Do one of the following depending on the number displayed m If the number displayed by the uname r command is 5 0 or higher The server software shipped with an appropriate entry for hardwire in the etc remote file If you have reason to suspect this file was altered and the hardwire entry modified or deleted check the entry against the example given in CODE EXAMPLE 7 1 and edit it as needed hardwire AAA GAARA dv dev term b br 9600 el1 C s Q U D ie 0e D CODE EXAMPLE 7 1 Entry for hardwire in etc remote Recent System Software Note If you intend to use the Sun server s serial port A rather than serial port B edit this entry by replacing dev term b with dev term a Chapter 7 Configuring Console Access 131 m If the number displayed by the uname r command is less than 5 0 Check the etc remote file and add the entry shown in CODE EXAMPLE 7 2 if it does not already exist hardwire AAA GAARA dv dev ttyb br 9600 e1 C S Q U D ie 0e D CODE EXAMPLE 7 2 Entry for hardwire in etc remote Older System Software Note If you intend to use the Sun server s serial port A rather than serial port B edit this entry by repla
177. mentation CD If the POST diagnostics did not disclose any problems but your system does not start try running the interactive OpenBoot Diagnostics tests 176 Sun Fire V490 Server Administration Guide August 2004 How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests Before You Begin Because OpenBoot Diagnostics tests require access to some of the same hardware resources used by the operating system they cannot be operated reliably after an operating system halt or Stop A key sequence You need to reset the system before running OpenBoot Diagnostics tests and then reset the system again after testing Instructions for doing this follow This procedure assumes you have established a system console See a About Communicating With the System on page 69 What to Do Halt the server to reach the ok prompt How you do this depends on the system s condition If possible you should warn users and shut down the system gracefully For information see About the ok Prompt on page 49 Set the auto boot diagnostic configuration variable to false Type ok setenv auto boot false Reset or power cycle the system Invoke the OpenBoot Diagnostics tests Type ok obdiag The obdiag prompt and test menu appear The menu is shown in FIGURE 6 4 Chapter 10 Isolating Failed Parts 177 178 5 Type the appropriate command and numbers for the tests you want to run For example to run all avai
178. meric Terminal as the System Console on page 133 How to Configure a Local Graphics Terminal as the System Console on page 135 How to Initiate a Reconfiguration Boot on page 138 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 49 For instructions see How to Get to the ok Prompt on page 126 119 How to Avoid Electrostatic Discharge Qualified service technicians should use the following procedure to prevent static damage whenever they access any of the internal components of the system Caution Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Before You Begin Complete this task m How to Power Off the System on page 125 You must have the following items m Antistatic wrist or foot strap m Antistatic mat What to Do Caution Printed circuit boards and hard disk drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper
179. modes see m Exercising the System Using SunVTS Software on page 106 This procedure also assumes that the Sun Fire V490 server is headless that is it is not equipped with a monitor capable of displaying bitmapped graphics In this case you access the SunVTS GUI by logging in remotely from a machine that has a graphics display Finally this procedure describes how to run SunVTS tests in general Individual tests may presume the presence of specific hardware or may require specific drivers cables or loopback connectors For information about test options and prerequisites see m SunVTS Test Reference Manual m SunVTS Documentation Supplement Sun Fire V490 Server Administration Guide August 2004 What to Do Log in as superuser to a system with a graphics display The display system should be one with a frame buffer and monitor capable of displaying bitmapped graphics such as those produced by the Sun VTS GUI Enable remote display On the display system type usr openwin bin xhost test system where test system is the name of the Sun Fire V490 server being tested Remotely log in to the Sun Fire V490 server as superuser Use a command such as rlogin or telnet Start Sun VTS software Type opt SUNWvts bin sunvts display display system 0 where display system is the name of the machine through which you are remotely logged in to the Sun Fire V490 server If you have installed SunVT
180. n including localized versions at http www sun com documentation Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Preface xxv Contacting Sun Technical Support If you have technical questions about this product that are not answered in this document go to http www sun com service contacting Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun Fire V490 Server Administration Guide part number 817 3951 10 xxvi Sun Fire V490 Server Administration Guide August 2004 PART I Installation This one chapter part of the Sun Fire V490 Server Administration Guide provides instructions for installing your server For illustrated background information about the hardware and software components of the Sun Fire V490 server
181. n page 190 m How to Use Solaris System Information Commands on page 197 m How to Use OpenBoot Information Commands on page 198 If you want background information about the tools turn to Chapter 6 185 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 49 For instructions see How to Get to the ok Prompt on page 126 How to Monitor the System Using Sun Management Center Software Sun Management Center software is a flexible product with many features and options How you use it depends on the specifics of your network as well as your needs and preferences You must decide what role or roles you want your Sun Fire V490 system to play within the Sun Management Center domain See How Sun Management Center Works on page 103 for details Before You Begin This procedure assumes you intend to load Sun Management Center agent software on your Sun Fire V490 system so as to be able to monitor it and gives you some guidance on how to accomplish this goal This procedure also assumes you have set up or will set up one or more computers to function as Sun Management Center servers and consoles Servers and consoles are part of the infrastructure that enables you to monitor systems using Sun Management Center software Typically you would instal
182. n Management Center Software User s Guide This chapter describes the tasks necessary to use SunVTS software to exercise your Sun Fire V490 server These include m How to Exercise the System Using SunVTS Software on page 202 m How to Check Whether SunVTS Software Is Installed on page 206 If you want background information about the tools and when to use them turn to Chapter 6 201 202 How to Exercise the System Using SunVTS Software Before You Begin The Solaris operating system must be running You also need to make sure that SunVTS validation test software is installed on your system See m How to Check Whether SunVTS Software Is Installed on page 206 SunVTS software requires that you use one of two security schemes and these must be properly configured in order for you to perform this procedure For details see m SunVTS User s Guide m SunVTS Software and Security on page 108 SunVTS software features both character based and graphics based interfaces This procedure assumes that you are using the graphical user interface GUI on a system running the Common Desktop Environment CDE For more information about the character based SunVTS TTY interface and specifically for instructions on accessing it by tip or telnet commands see the SunVTS User s Guide SunVTS software can be run in several modes This procedure assumes that you are using the default Functional mode For a synopsis of the
183. n the server operating system goes offline or when the system is powered off The SC card plugs in to a dedicated slot on the system PCI riser board and provides the following ports listed in order from top to bottom as shown in FIGURE 3 4 through an opening in the system s back panel m Serial communication port via an RJ 45 connector a 10 Mbps Ethernet port via an RJ 45 twisted pair Ethernet TPE connector Sun Fire V490 Server Administration Guide August 2004 SC Serial port SC Ethernet port FIGURE 3 4 SC Card Ports Both SC connection ports can be used simultaneously or individually disabled Note You must install the Solaris OS and the Sun Remote System Control software prior to setting up an SC console For more information see How to Monitor the System Using the System Controller and RSC Software on page 190 Once you install the operating system and the RSC software you can then configure the system to use the SC as the system console For detailed instructions see How to Redirect the System Console to the System Controller on page 159 Configuration Rules m The SC card is installed in a dedicated slot on the system PCI riser board Never move the SC card to another system slot since it is not a PCI compatible card m The SC card is not a hot pluggable component Before installing or removing an SC card you must power off the system and disconnect all system power cords Note Do
184. nce this tool relies on the Solaris OS For instructions see How to Monitor the System Using Sun Management Center Software on page 186 For detailed information about the product see the Sun Management Center User s Guide Obtaining the Latest Information For the latest information about this product go to the Sun Management Center Web site at http www sun com sunmanagementcenter About Exercising the System It is relatively easy to detect when a system component fails outright However when a system has an intermittent problem or seems to be behaving strangely a software tool that stresses or exercises the computers many subsystems can help disclose the source of the emerging problem and prevent long periods of reduced functionality or system downtime Sun provides two tools for exercising Sun Fire V490 systems m Sun Validation Test Suite Sun VTSTM a Hardware Diagnostic Suite TABLE 6 9 shows the FRUs that each system exercising tool is capable of isolating Note that individual tools do not necessarily test all the components or paths of a particular FRU Chapter 6 Diagnostic Tools 105 TABLE 6 9 FRU Coverage of System Exercising Tools pros CA IES CCC CA CA EI CA CA EST A a em p po CS SE Exercising the System Using SunVTS Software SunVTS software validation test suite performs system and subsystem stress testing You can view and control a SunVTS session over a network Using a remote machi
185. ne you can view the progress of a testing session change testing options and control all testing features of another machine on the network You can run SunVTS software in five different test modes m Connection mode SunVTS software verifies the presence of device controllers on all subsystems This typically takes no more than a few minutes and is a good way to sanity check system connections m Functional mode SunVTS software exercises only the specific subsystems you choose This is the default mode In Functional mode selected tests are run in parallel This mode uses system resources heavily so you should not run any other applications at the same time m Auto Config mode SunVTS software automatically detects all subsystems and exercises them in one of two ways Confidence testing SunVTS software performs one pass of tests on all subsystems and then stops For typical system configurations this requires one or two hours Comprehensive testing SunVTS software exhaustively and repeatedly tests all subsystems for up to 24 hours 106 Sun Fire V490 Server Administration Guide August 2004 m Exclusive mode SunVTS software exercises only the specific subsystems you choose Selected tests are run one at a time A few tests are only available in this mode including lldcachetest l2cachetest l2sramtest mpconstest mptest qlctest ramtest ssptest and systest m Online mode SunVTS software exercises on
186. ng system is running on the Sun Fire V490 server and that you have access to the Solaris command line For more information see 206 Sun Fire V490 Server Administration Guide August 2004 a About Communicating With the System on page 69 What to Do 1 Check for the presence of SunVTS packages Type pkginfo 1 SUNWvts SUNWvtsx SUNWvtsmn a If SunVTS software is loaded information about the packages is displayed m If SunVTS software is not loaded you see an error message for each missing package ERROR information for SUNWvts was not found ERROR information for SUNWvtsx was not found The pertinent packages are as follows Package Description SUNWvts SunVTS kernel user interface and 32 bit binary tests SUNWvt sx SunVTS 64 bit binary tests and kernel SUNWvtsmn SunVTS man pages 2 Solaris 8 only Check for additional needed software This applies only if you intend to install and run SunVTS 5 1 software or later compatible versions under the Solaris 8 operating system Chapter 12 Exercising the System 207 208 SunVTS 5 1 software requires additional packages that may not be installed with Solaris 8 software To find out type the following pkginfo 1 SUNWlxml SUNWlxmlx SUNWzlib SUNWzlibx This tests for the presence of the following packages Package Description Notes SUNX1xml XML library 32 bit Required by SunVTS 5 1 SUNW1xm1x XML library 64 bit SUNWzlib Zip compression library
187. nistration Guide August 2004 Instructions for attaching and configuring hardware to access the system console are given in Chapter 7 The following subsections Default System Console Configuration on page 71 and Alternative System Console Configuration on page 71 provide background information and references to instructions appropriate for the particular device you choose to access the system console Default System Console Configuration On Sun Fire V490 servers the system console comes preconfigured to allow input and output only by means of an alphanumeric terminal or tip line attached to the system s built in serial port ttya This provides for secure access at the installation site Using a tip line may be preferable to connecting an alphanumeric terminal since tip lets you use windowing and operating system features For instructions on setting up an alphanumeric terminal as the system console see How to Set Up an Alphanumeric Terminal as the System Console on page 133 For instructions on accessing the system console via a tip line see How to Access the System Console via tip Connection on page 129 Alternative System Console Configuration After initial system installation you can configure the system console to communicate via alternative devices including a local graphics terminal or the system controller To use a device other than the built in serial port as the system console you need to
188. nitoring 21 output capacity 218 redundancy 20 Power OK LED 173 described 14 power on self tests See POST precautions safety 237 pre POST preparation verifying baud rate 132 printenv command OpenBoot 90 probe ide command OpenBoot 92 probe scsi and probe scsi all commands OpenBoot 90 processor speed displaying 98 prtconf command Solaris 94 prtdiag command Solaris 94 prtfru command Solaris 97 psrinfo command Solaris 98 R reconfiguration boot initiating 138 reliability availability and serviceability RAS 19 22 remote system control see RSC Removable media bay board and cable assembly isolating faults in 101 reset manual hardware 127 manual system 51 reset command 127 135 138 157 158 160 161 reset events kinds of 84 reset all command 163 revision hardware and software displaying with showrev 98 RJ 45 serial communications 45 RSC Remote System Control 22 accounts 191 configuration script 191 features 22 graphical interface starting 192 interactive GUI 169 193 invoking reset command from 127 invoking xir command from 23 127 main screen 193 monitoring with 190 run levels explained 49 ok prompt and 49 S safety agency compliance 220 safety precautions 237 schematic view of Sun Fire V480 system illustration 76 SCSI parity protection 24 SCSI devices diagnosing problems in 90 SEAM Sun Enterprise Authentication Mechanism 108 serial port a
189. nmental monitoring subsystem monitors or controls the following Sun Fire V490 Server Administration Guide August 2004 m Fan speed in revolutions per minute RPM monitored m Fan Fault LEDs controlled Configuration Rule a The minimum system configuration requires a complete set of two working fan trays Fan Tray 0 for the CPUs and Fan Tray 1 for the FC AL drives and PCI cards Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD About FC AL Technology Fibre Channel FC is a high performance serial interconnect standard designed for bidirectional point to point communication among servers storage systems workstations switches and hubs Fibre Channel Arbitrated Loop FC AL is an important enhancement to the FC standard developed specifically to meet the needs of storage system interconnects Employing a simple loop topology FC AL can support both simple configurations and complex arrangements of hubs switches servers and storage systems Chapter 3 Hardware Configuration 41 42 FC AL devices employ a high performance serial interface which supports multiple standard protocols such as Small Computer Systems Interface SCSI and Asynchronous Transfer Mode ATM By supporting these standard
190. nostics Tests on page 177 m How to View Diagnostic Test Results After the Fact on page 179 a How to View and Set OpenBoot Configuration Variables on page 180 Other information in this chapter includes m Reference for Choosing a Fault Isolation Tool on page 181 If you want background information about the tools turn to the section m About Isolating Faults in the System on page 100 167 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 49 For instructions see How to Get to the ok Prompt on page 126 Caution Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD How to Operate the Locator LED The Locator LED helps you quickly to find a specific system among dozens of systems in a room For background information about system LEDs see LED Status Indicators on page 13 You can turn the Locator LED on and off either from the system console the system controller SC command line interface CLI or by using RSC software s graphical user interface GUI Note It is also possible to use Sun Management Cen
191. o different volume management applications for use on Sun Fire V490 systems m Sun StorEdge Traffic Manager m Solstice DiskSuite software Volume management software lets you create disk volumes Volumes are logical disk devices comprising one or more physical disks or partitions from several different disks Once you create a volume the operating system uses and maintains the volume as if it were a single disk By providing this logical volume management layer the software overcomes the restrictions imposed by physical disk devices Sun s volume management products also provide RAID data redundancy and performance features RAID which stands for redundant array of independent disks is a technology that helps protect against disk and hardware failures Through RAID technology volume management software is able to provide high data availability excellent I O performance and simplified administration Sun s volume management applications offer the following features m Support for several types of RAID configurations which provide varying degrees of availability capacity and performance m Hot spare facilities which provide for automatic data recovery when disks fail Chapter 5 System Administration Software 65 m Performance analysis tools which enable you to monitor I O performance and isolate bottlenecks m A graphical user interface GUI which simplifies storage management Support for online resizing which enab
192. o the system control switch and turn the system control switch to the Normal position See System Control Switch on page 15 for information about each system control switch setting AIIIITLIID 5 Press the Power button that is below the system control switch to power on the system Note The system may take anywhere from 30 seconds if firmware diagnostics do not run to almost 30 minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the system configuration number of processors memory modules PCI cards and the level of power on self test POST and OpenBoot Diagnostics tests being performed Chapter 7 Configuring Console Access 123 6 Turn the system control switch to the Locked position This prevents anyone from accidentally powering off the system Locked position 7 Remove the system key from the system control switch and keep it in a secure place What Next To power off the system complete this task m How to Power Off the System on page 125 124 Sun Fire V490 Server Administration Guide August 2004 How to Power Off the System Before You Begin Applications running on the Solaris OS can be adversely affected by a poorly executed system shutdown Make sure that you have gracefully shut down any applications before powering off the system You can also use Solaris commands the OpenBoot firmware power off comman
193. of the cable to the RJ 45 outlet to the appropriate network device You should hear the connector tab click into place Consult your network documentation if you need more information about how to connect to your network What Next If you are installing your system complete the installation procedure Return to Chapter 1 If you are adding an additional network interface to the system you need to configure that interface See m How to Configure Additional Network Interfaces on page 146 128 Sun Fire V490 Server Administration Guide August 2004 How to Access the System Console via tip Connection Before You Begin The following procedure assumes you are connecting to the serial port ttya of the Sun Fire V490 system using a tip connection from serial port B ttyb of another Sun server and that the other Sun server has its own local graphics terminal What to Do Decide whether you need to reset OpenBoot configuration variables on the Sun Fire V490 system Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed m If you are installing a new system The default OpenBoot configuration variable settings will work properly You do not need to reset the variables Skip to Step 3 m If you have previously altered OpenBoot configuration variable settings For example to use the system controller as the system console you need to change the
194. oftware products may impose certain disk space or disk partitioning requirements Refer to the documentation accompanying this software to determine those requirements Note A minimal Solaris 8 installation requires at least 64 Mbytes of memory and at least 1 7 Gbytes of disk space Once you have answered these questions you are ready to begin the installation What to Do If you have completed the procedures in the Sun Fire V490 Server Setup and Rackmounting Guide begin this procedure at Step 7 Verify that you have received all the parts of your system See About the Parts Shipped to You on page 1 Install the system into either a 2 post rack or a 4 post cabinet following all instructions in the Sun Fire V490 Server Setup and Rackmounting Guide Set up a terminal or a console for installing your server You must set up a terminal or console in order to install the Solaris OS and any application software You can either establish a tip connection from another server or use an alphanumeric ASCII terminal connected to the serial port See About Communicating With the System on page 69 for background information and then refer to the following procedures in this guide m How to Access the System Console via tip Connection on page 129 m How to Set Up an Alphanumeric Terminal as the System Console on page 133 Chapter 1 Sun Fire V490 Server Installation 3 4 Note To set up a serial connection
195. ompt type rsc gt console Note To reverse the system controller console redirection manually and temporarily by resetting OpenBoot configuration variables follow the instructions in About OpenBoot Emergency Procedures on page 54 Otherwise follow the system controller console exit steps in the section How to Restore the Local System Console on page 161 What Next For instructions on how to use RSC software see m Sun Remote System Controller RSC User s Guide which is included on the Sun Fire V490 Documentation CD Sun Fire V490 Server Administration Guide August 2004 How to Restore the Local System Console Perform this procedure if your system is configured to use the system controller SC as the system console and you need to redirect the system console to a local graphics terminal alphanumeric terminal or an established tip connection For more information about RSC software see m About the System Controller SC Card on page 33 m Sun Remote System Controller RSC User s Guide What to Do Set the input and output device Do one of the following m To restore the local console to the ttya port type ok setenv input device ttya Ok setenv output device ttya Ok setenv diag out console false The above settings are appropriate for viewing system console output on either an alphanumeric terminal or a tip line connected to serial port ttya m To restore local console to a graphi
196. on in prtdiag additional detail Chapter 11 Monitoring the System 197 Command prtfru psrinfo showrev TABLE 11 1 Using Solaris Information Display Commands Continued What It Displays What to Type Notes FRU hierarchy and SEEPROM usr sbin prtfru Use the 1 option to display memory contents hierarchy Use the c option to display SEEPROM data Date and time each processor usr sbin psrinfo Use the v option to obtain came online processor clock clock speed and other data speed Hardware and software revision usr bin showrev Use the p option to show information software patches How to Use OpenBoot Information Commands This section explains how to run OpenBoot commands that display different kinds of system information about a Sun Fire V490 server To find out what these commands tell you see Other OpenBoot Commands on page 90 or refer to the appropriate man pages Before You Begin As long as you can reach the ok prompt you can use OpenBoot information commands This means the commands are usually accessible even if your system cannot boot its operating system software What to Do If necessary halt the system to reach the ok prompt How you do this depends on the system s condition If possible you should warn users and shut down the system gracefully For information see About the ok Prompt on page 49 Decide what kind of system information you want to display For more info
197. one of its internal fans If off inadequate DC power is being produced by the supply If off AC power is not reaching the supply 3 Check the fan tray LEDs Action Remove power supply as needed Replace the power supply Remove and reseat the power supply If this does not help replace the supply Check power cord and the outlet to which it connects There are two LEDs located behind the media door just under the system control switch One LED on the left is for Fan Tray 0 CPU and one LED on the right is for Fan Tray 1 PCI If either is lit it indicates that the corresponding fan tray needs reseating or replacement Chapter 10 Isolating Failed Parts 173 174 4 Check the disk drive LEDs There are two sets of three LEDs one for each disk drive These are located behind the media door just to the left of each disk drive Their status can tell you the following LED OK to Remove top Fault middle Activity bottom Indicates If lit disk can safely be removed If lit there is a problem with the disk If lit or blinking disk is operating normally 5 Optional Check the Ethernet LEDs There are two LEDs for each Ethernet port they are close to the right side of each Ethernet receptacle on the back panel If the Sun Fire V490 system is connected to an Ethernet network the status of the Ethernet LEDs can tell you the following LED Activity top amber Link Up b
198. onfiguration parameter called boot device The default setting of this parameter is disk net Because of this setting the firmware first attempts to boot from the system hard drive and if that fails from the on board Sun GigaSwift Ethernet interface Before You Begin Before you can select a boot device you must complete system installation according to the instructions in Chapter 1 Chapter 8 Configuring Network Interfaces and the Boot Device 149 150 Specifically you must set up a system console and power on the system See m How to Set Up an Alphanumeric Terminal as the System Console on page 133 a How to Configure a Local Graphics Terminal as the System Console on page 135 a How to Power On the System on page 122 If you want to boot from a network you must also connect the network interface to the network and configure the network interfaces See a How to Attach a Twisted Pair Ethernet Cable on page 127 a How to Configure the Primary Network Interface on page 144 m How to Configure Additional Network Interfaces on page 146 What to Do This procedure assumes that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For more information see About the ok Prompt on page 49 At the ok prompt type Ok setenv boot device device specifier where the device specifier is one of the following m cdrom Specifies the DVD ROM drive
199. ons see How to Access the System Console via tip Connection on page 129 After initial installation of Solaris OS software if you have reconfigured the system console to take its input and output from different devices you can follow this procedure to change back to using an alphanumeric terminal as the system console Chapter 7 Configuring Console Access 133 134 For detailed information about system console options see About Communicating With the System on page 69 What to Do Attach one end of the serial cable to the alphanumeric terminal s serial port Use an RJ 45 null modem serial cable or an RJ 45 serial cable and null modem adapter Plug this into the terminal s serial port connector Attach the opposite end of the serial cable to the Sun Fire V490 system Plug the cable into the system s built in serial port ttya connector Connect the alphanumeric terminal s power cord to an AC outlet Set the alphanumeric terminal to receive At 9600 baud An 8 bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for information about how to configure it Decide whether you need to reset OpenBoot configuration variables Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed m If you are installing a new system The default OpenBoot configuration variable settings will work properly
200. operational system by running sequential tests Also reports failed FRUs Accessibility and Availability Can function on standby power and without operating system Requires operating system to be running on both monitored and master servers Requires a dedicated database on the master server Separately purchased optional add on to Sun Management Center Requires operating system and Sun Management Center Why are there so many different diagnostic tools Remote Capability Designed for remote access Designed for remote access Designed for remote access There are a number of reasons for the lack of a single all in one diagnostic test starting with the complexity of the server systems Consider the data bus built into every Sun Fire V490 server This bus features a five way switch called a CDX that interconnects all processors and high speed I O interfaces see FIGURE 6 1 This data switch enables multiple simultaneous transfers over its private data paths This sophisticated high speed interconnect represents just one facet of the Sun Fire V490 server s advanced architecture Chapter 6 Diagnostic Tools 75 Boot Bus CPU Memory Boards Boot Bus Data Data Switch Switch ae 5 Way Data Switch Centerplane Board Fan Power Supply Baus TTYA Boot Bus Controller OO y Power Supply Disk Ethernet mi Controller Controller PCI DVD Controller Riser Board PCI Slots
201. oring 154 How to Disable OpenBoot Environmental Monitoring 154 How to Obtain OpenBoot Environmental Status Information 155 How to Enable the Watchdog Mechanism and Its Options 156 How to Enable ASR 157 How to Disable ASR 158 How to Obtain ASR Status Information 158 How to Redirect the System Console to the System Controller 159 How to Restore the Local System Console 161 How to Deconfigure a Device Manually 162 How to Reconfigure a Device Manually 163 How to Implement Stop N Functionality 164 Isolating Failed Parts 167 How to Operate the Locator LED 168 How to Put the Server in Service Mode 170 How to Put the Server in Normal Mode 171 How to Isolate Faults Using LEDs 172 How to Isolate Faults Using POST Diagnostics 175 How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests 177 How to View Diagnostic Test Results After the Fact 179 How to View and Set OpenBoot Configuration Variables 180 Reference for Choosing a Fault Isolation Tool 181 Contents viii 11 12 Monitoring the System 185 How to Monitor the System Using Sun Management Center Software 186 How to Monitor the System Using the System Controller and RSC Software 190 How to Use Solaris System Information Commands 197 How to Use OpenBoot Information Commands 198 Exercising the System 201 How to Exercise the System Using SunVTS Software 202 How to Check Whether SunVTS Software Is Installed 206 Connector Pinouts 209 Serial Port Connector 210
202. otection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet Caution In order to remove all power from the system disconnect all power cords Appendix C Safety Precautions 223 The following caution applies only to devices with a Standby power switch Caution The power switch of this product AN functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Lithium Battery PCI riser board and SC card contain lithium batteries Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it Caution The Sun Fire V490 Server system System Unit Access Panels You must remove the access panels of your Sun Fire V490 Server to add cards or memory Be sure to replace and secure the access panels before powering on your system the access panels are removed Failure to take this precaution may result in personal injury and system d
203. ottom green What Next Indicates If lit or blinking data is either being transmitted or received If lit a link is established with a link partner Action Remove disk as needed Perform software commands to take the disk offline See the Sun Fire V490 Server Parts Installation and Removal Guide Not applicable Action None The condition of these LEDs can help you narrow down the source of a network problem If LEDs do not disclose the source of a suspected problem try running power on self tests POST See a How to Isolate Faults Using POST Diagnostics on page 175 Sun Fire V490 Server Administration Guide August 2004 How to Isolate Faults Using POST Diagnostics This section explains how to run power on self test POST diagnostics to isolate faults in a Sun Fire V490 server For background information about POST diagnostics and the boot process see Chapter 6 Before You Begin You must ensure that the system is configured to run diagnostic tests See a Controlling POST Diagnostics on page 82 You must additionally decide whether you want to view POST diagnostic output locally via a terminal or tip connection to the machine s serial port or remotely after redirecting system console output to the system controller SC Note A server can have only one system console at a time so if you redirect output to the system controller no information appears at the serial port tt
204. ouse Sun USB mouse and mouse pad if necessary What to Do 1 Install the graphics card into an appropriate PCI slot Installation must be performed by a qualified service provider For further information see the Sun Fire V490 Server Parts Installation and Removal Guide or contact your qualified service provider 2 Attach the monitor video cable to the graphics card s video port Tighten the thumbscrews to secure the connection 3 Connect the monitor s power cord to an AC outlet 4 Connect the keyboard USB cable to any USB port on the back panel 136 Sun Fire V490 Server Administration Guide August 2004 6 Set OpenBoot configuration variables appropriately From the existing system console type ok setenv diag out console false ok setenv input device keyboard ok setenv output device screen Chapter 7 Configuring Console Access 137 Note There are many other OpenBoot configuration variables and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system console displays For details see Controlling POST Diagnostics on page 82 To cause the changes to take effect type The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value What Next You can issue system commands and view system messag
205. p B For more information see About the FC AL Host Adapters on page 44 Port bypass controllers PBCs on the disk backplane ensure loop integrity When a disk or external device is unplugged or fails the PBCs automatically bypass the device closing the loop to maintain data availability Configuration Rules m The FC AL backplane requires low profile 1 0 inch 2 54 cm disk drives m The FC AL disks are hot pluggable For information about installing or removing an FC AL disk or disk backplane see the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Chapter 3 Hardware Configuration 43 About the HSSDC FC AL Port The Sun Fire V490 system back panel includes an FC AL port with a high speed serial data connector HSSDC Note At this time no Sun storage products are supported utilizing the HSSDC connector 44 About the FC AL Host Adapters The Sun Fire V490 server uses an intelligent Fibre Channel processor as its on board FC AL controller Integrated into the system centerplane the processor resides on PCI Bus C and supports a 64 bit 66 MHz PCI interface The on board FC AL controller controls FC AL operations on Loop A To take advantage of the dual loop capability of the FC AL backplane an optional PCI FC AL host adapter card and optional cable are required to control the second loop Loop B For this purpose Sun offers the Sun StorEdg
206. patibles Incompatibles Incompatibles Incompatibles Incompatibles Incompatibles Incompatibles Incompatibles Requires Requires Requires Requires Requires Requires Requires Requires CODE EXAMPLE 6 16 showrev p Command Output Packages Packages Packages Packages Packages Packages Packages Packages Tools and the Boot Process A Summary Different diagnostic tools are available to you at different stages of the boot process TABLE 6 4 summarizes what tools are available to you and when they are available TABLE 6 4 Stage Before the operating system starts After the operating system starts When the system is down and power is not available Diagnostic Tool Availability Available Diagnostic Tools Fault Isolation System Monitoring LEDs RSC software POST OpenBoot commands OpenBoot Diagnostics LEDs RSC software Sun Management Center Solaris info commands OpenBoot commands none RSC software System Exercising none SunVTS Hardware Diagnostic Suite none Chapter 6 Diagnostic Tools 99 About Isolating Faults in the System Each of the tools available for fault isolation discloses faults in different field replaceable units FRUs The row headings along the left of TABLE 6 5 list the FRUs in a Sun Fire V490 system The available diagnostic tools are shown in column headings across the top A check mark W in th
207. ping carton Q 2 How to Install the Sun Fire V490 Server Each step in this procedure refers you to a particular document or to a section of this guide for instructions Complete each step in the order listed The best way to begin your installation of a Sun Fire V490 server is by completing the rackmounting and setup procedures in the Sun Fire V490 Server Setup and Rackmounting Guide This guide is shipped with your server in the ship kit box Before You Begin The Sun Fire V490 server is a general purpose server which you can use for many types of applications Exactly how you set up your server depends on what you want it to do This procedure is intended to be as generic as possible so as to cover the needs of most sites Even so you need to make certain decisions to complete the procedure m On which network or networks do you intend the machine to operate Sun Fire V490 Server Administration Guide August 2004 You need to provide specific networking information about the server when you install the Solaris Operating System Solaris OS For background information about network support see About the Network Interfaces on page 47 a How do you want to use and configure the machine s internal disks For background information about the internal disks see About the Internal Disk Drives on page 45 m What software do you intend to load Software included in the Solaris media kit or other s
208. procedure is designed to give you an idea of the capabilities of RSC software s graphical user interface GUI It assumes you have configured RSC software to use the system controller card s Ethernet port and have made any necessary physical connections between the card and the network It also assumes your network has not been set up to use dynamic host configuration protocol DHCP and illustrates the use of config IP mode instead Note that after running SC and RSC through their paces you can change configuration by running the configuration script again To configure the system controller card and RSC software you need to know your network s subnet mask as well as the IP addresses of both the system controller card and the gateway system Have this information available For detailed information about installing and configuring RSC server and client software see m Sun Remote System Controller RSC User s Guide 190 Sun Fire V490 Server Administration Guide August 2004 What to Do 1 As root on the Sun Fire V490 server run the RSC configuration script Type usr platform uname i rsc rsc config The configuration script runs prompting you to choose options and to provide information 2 Follow the configuration script prompts For the purposes of this procedure you can accept most of the default values However you need to pay attention to specific prompts as described below a Choose to enable the RSC Ethernet
209. r la tapa del sistema cuando sea necesario a adir tarjetas memoria o dispositivos de almacenamiento internos Aseg rese de cerrar la tapa superior antes de volver a encender el equipo Precauci n Es peligroso hacer funcionar los productos Sun sin la tapa superior colocada El hecho de no tener en cuenta esta precauci n puede ocasionar da os personales o perjudicar el funcionamiento del equipo Appendix C Safety Precautions 235 Aviso de cumplimiento con requisitos de l ser Los productos Sun que utilizan la tecnolog a de l ser cumplen con los requisitos de l ser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Precauci n El manejo de los controles los N ajustes o la ejecuci n de procedimientos distintos a los aquf especificados pueden exponer al usuario a radiaciones peligrosas 236 Sun Fire V490 Server Administration Guide August 2004 GOST R Certification Mark Nordic Lithium Battery Cautions Norge Sverige A ADVARSEL Litiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark A Suomi A ADVARSEL Litiumbatteri Eksplosion
210. ray assembly monitoring and control 20 fault isolation 100 FRU coverage table 100 procedures for 167 using system LEDs 172 Fault LED described 13 14 disk drive 174 power supply 173 system 173 FC AL see Fibre Channel Arbitrated Loop FC AL Fibre Channel Arbitrated Loop FC AL backplane 42 configuration rules 43 defined 41 diagnosing problems in devices 90 disk drives supported 42 dual loop access 43 features 42 high speed serial data connector HSSDC port 43 host adapters 44 configuration rules 44 isolating faults in cables 101 protocols supported 42 field replaceable unit See FRU frame buffer card 71 front panel illustration 12 LEDs 13 locks 12 Power button 15 system control switch 15 FRU boundaries between 82 coverage of fault isolating tools table 100 coverage of system exercising tools table 106 hardware revision level 97 hierarchical list of 97 manufacturer 97 not isolated by diagnostic tools table 101 part number 97 POST and 81 FRU data contents of IDPROM 97 fsck command Solaris 51 G go OpenBoot command 50 graceful halt 50 127 H H W under test See interpreting error messages halt gracefully advantages of 50 127 halt command Solaris 50 127 hardware configuration 25 46 hardware jumpers 36 serial port 45 hardware device paths 87 88 92 Hardware Diagnostic Suite 104 about exercising the system with 108 hardware jumpers 36 hardware r
211. rdware OpenBoot Environmental Status Information The OpenBoot command env enables you to obtain status on the current state of everything of interest to the OpenBoot environmental monitor This includes information about the system s power supplies fans and temperature sensors Chapter 4 Network Interfaces and System Firmware 53 You can obtain environmental status at any time regardless of whether OpenBoot environmental monitoring is enabled or disabled The env status command simply reports the current environmental status information it does not take action if anything is abnormal or out of range For an example of env command output see How to Obtain OpenBoot Environmental Status Information on page 155 About OpenBoot Emergency Procedures The introduction of Universal Serial Bus USB keyboards has made it necessary to change some of the OpenBoot emergency procedures Specifically the Stop D Stop F and Stop N commands that were available on systems with non USB keyboards are not supported on systems that use USB keyboards such as the Sun Fire V490 system The following sections describe the OpenBoot emergency procedures for systems like the Sun Fire V490 server that accept USB keyboards Stop A Functionality Stop A Abort issues a break that drops the system into OpenBoot firmware control indicated by the display of the ok prompt The key sequence works the same on the Sun Fire V490 server as it does on old
212. re Jumpers on PCI Riser Board The functions of the PCI riser board jumpers are shown in TABLE 3 3 TABLE 3 3 PCI Riser Board Jumper Functions Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting J102 fo OpenBoot flash PROM Optional debug device 1 2 LE populating connector in 321 a position J1101 Reserved for future use Reserved for future use 1 2 11103 LP 321 1104 OpenBoot flash PROM OpenBoot flash PROM 1 2 J110 E m Write enabled Write protected Each jumper on the PCI riser board has two options as described in the following list m J1102 Labeled CS on the PCI riser board this jumper is used to select the Boot PROM device In the default position with the shunt covering pins 1 and 2 the system boots the OpenBoot flash PROM on the centerplane In the other position the system boots by way of an optional debug device that populates the connector at location J1101 Chapter 3 Hardware Configuration 37 m J1103 Labeled Hi Lo on the PCI riser board this jumper is reserved for future use m J1104 Labeled WREN on the PCI riser board this jumper controls write permissions for the system Boot PROM In the default position with the shunt covering pins 1 and 2 the system Boot PROM is write enabled Moving the shunt to the other position prevents updating the PROM About the Power Supplies A central power distribution board PDB delivers DC power to all internal system components The
213. res fatal system errors system shutdown or system reset m Remote access to detailed event logs Remote console functions via Ethernet or serial port For more details about system controller hardware see About the System Controller SC Card on page 33 For further information see How to Monitor the System Using the System Controller and RSC Software on page 190 and the Sun Remote System Controller RSC User s Guide provided on the Sun Fire V490 Documentation CD 22 Sun Fire V490 Server Administration Guide August 2004 Hardware Watchdog Mechanism and XIR To detect and respond to system hang conditions the Sun Fire V490 system features a hardware watchdog mechanism a hardware timer that is continually reset as long as the operating system is running In the event of a system hang the operating system is no longer able to reset the timer The timer will then expire and cause an automatic externally initiated reset XIR eliminating the need for operator intervention When the watchdog mechanism resets the system after sending information to the screen and depending upon the OBP variable a core file might be created to give additional information Note The hardware watchdog mechanism is not activated until you enable it See How to Enable the Watchdog Mechanism and Its Options on page 156 for instructions The XIR feature is also available for you to invoke manually by way of your RSC console You use
214. reset certain of the system s OpenBoot configuration variables and properly install and configure the device in question Using a Local Graphics Terminal as the System Console The Sun Fire V490 server is shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics terminal on the server you must install a graphics frame buffer card into a PCI slot and attach a monitor mouse and keyboard to the appropriate back panel ports After starting the system you may need to install the correct software driver for the card you have installed For detailed hardware instructions see How to Configure a Local Graphics Terminal as the System Console on page 135 Chapter 5 System Administration Software 71 Note Power on self test POST diagnostics cannot display status and error messages to a local graphics terminal If you configure a local graphics terminal as the system console POST messages will be redirected to the serial port ttya but other system console messages will appear on the graphics terminal Using the System Controller as the System Console Once the system controller SC is set up and its software configured you can use the SC and RSC software as the system console This may be a useful option if you need to access the system console from remote locations The system controller also provides system console access from workstations running various operating environmen
215. ring 24 66 RAID 0 24 67 RAID 1 24 67 RAID 5 24 68 striping 24 67 disk drive caution 122 hot plug 45 internal about 44 LEDs 14 Activity described 14 Fault described 14 OK to Remove 14 locating drive bays 45 dual inline memory modules DIMMs 28 groups illustrated 29 E electrical specifications 218 electrostatic discharge ESD precautions 120 env command OpenBoot 90 environmental monitoring subsystem 20 environmental specifications 219 environmental status displaying with env 90 error correcting code ECC 24 error messages correctable ECC error 24 log file 20 OpenBoot Diagnostics interpreting 88 POST interpreting 80 power related 21 etc remote file how to modify 131 Ethernet configuring interface 4 144 LEDs 17 link integrity test 146 149 using multiple interfaces 145 Ethernet Activity LED described 17 Ethernet cable attaching 127 Ethernet Link Up LED described 17 exercising the system FRU coverage table 106 with Hardware Diagnostic Suite 108 240 Sun Fire V490 Server Administration Guide August 2004 with SunVTS 106 202 externally initiated reset XIR 51 127 described 23 manual command 23 F fan displaying speed of 90 Fan Tray 0 isolating faults in cable 101 Fan Tray 0 LED described 14 Fan Tray 1 LED described 14 fan tray assembly 39 configuration rule 41 illustration 40 LEDs 14 fan tray LED 173 fans See also fan t
216. rmation see Other OpenBoot Commands on page 90 198 Sun Fire V490 Server Administration Guide August 2004 3 Type the appropriate command at a console prompt See TABLE 11 2 TABLE 11 2 Using OpenBoot Information Commands Command to Type What It Displays env Fan speeds currents voltages and temperatures printenv OpenBoot configuration variable defaults and settings probe scsi Target address unit number device type and manufacturer name probe scsi all of active SCSI IDE and FC AL devices probe ide Note These probe commands can hang the system if executed while Solaris OS is running that is after issuing a Stop A command show devs Hardware device paths of all devices in the system configuration Chapter 11 Monitoring the System 199 200 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 1 2 Exercising the System Sometimes a server exhibits a problem that cannot be isolated definitively to a particular hardware or software component In such cases it may be useful to run a diagnostic utility that stresses the system by continuously running a comprehensive battery of tests Sun provides two such utilities that you can use with the Sun Fire V490 server m SunVTS Sun Validation Test Suite a Hardware Diagnostic Suite Hardware Diagnostic Suite is a product you can purchase as an enhancement to Sun Management Center software Instructions for using Hardware Diagnostic Suite can be found in the Su
217. rtain tests are enabled by default and you can choose to accept these Alternatively you can enable and disable individual tests or blocks of tests by clicking the checkbox next to the test name or test category name Tests are enabled when checked and disabled when not checked TABLE 12 1 lists tests that are especially useful to run on a Sun Fire V490 server TABLE 12 1 Useful SunVTS Tests to Run on a Sun Fire V490 Server SunVTS Tests FRUs Exercised by Tests cmttest cputest fputest iutest CPU Memory board centerplane lidcachetest indirectly I2cachetest 12sramtest mpconstest mptest systest vmemtest pmemtest ramtest Memory modules CPU Memory board centerplane disktest qlctest Disks cables FC AL backplane nettest netlbtest Network interface network cable centerplane env test i2ctest Power supplies fan tray LEDs centerplane sptest Centerplane ssptest SC card usbkbtest disktest USB devices centerplane dvdtest cdtest DVD device Note TABLE 12 1 lists FRUs in order of the likelihood they caused the test to fail 7 Optional Customize individual tests You can customize individual tests by right clicking on the name of the test For instance in the illustration under Step 5 right clicking on the text string ce0 nettest brings up a menu that lets you configure this Ethernet test Chapter 12 Exercising the System 205 8 Start testing Click the Start button located at the top left of th
218. s to get to the ok prompt depending on the state of the system and the means by which you are accessing the system console In order of desirability these are m Graceful halt m Stop A or Break key sequence m Externally initiated reset XIR m Manual system reset A discussion of each method follows For instructions see How to Get to the ok Prompt on page 126 Graceful Halt The preferred method of reaching the ok prompt is to halt the operating system software by issuing an appropriate command for example the shutdown init halt or uadmin command as described in Solaris system administration documentation Sun Fire V490 Server Administration Guide August 2004 Gracefully halting the system prevents data loss allows you to warn users beforehand and causes minimal disruption You can usually perform a graceful halt provided Solaris OS software is running and the hardware has not experienced serious failure Stop A L1 A or Break Key Sequence When it is impossible or impractical to halt the system gracefully you can get to the ok prompt by typing the Stop A or L1 A key sequence from a Sun keyboard or if you have an alphanumeric terminal attached to the Sun Fire V490 system by pressing the Break key If you use this method to reach the ok prompt be aware that issuing certain OpenBoot commands like probe scsi probe scsi all and probe ide may hang the system Externally Initiated Reset XIR Generatin
219. see the chapters in Part Two Background For detailed instructions on how to configure and administer the server and how to perform various diagnostic routines to resolve problems with the server see the chapters in Part Three Instructions CHAPTER 1 Sun Fire V490 Server Installation This chapter provides both an overview of and instructions for the hardware and software tasks you need to accomplish to get the Sun Fire V490 server up and running This chapter explains some of what you need to do and points you to the appropriate section in this guide or to other manuals for more information The following information is covered in this chapter m About the Parts Shipped to You on page 1 m How to Install the Sun Fire V490 Server on page 2 About the Parts Shipped to You Standard features for Sun Fire V490 systems are installed at the factory However if you ordered options such as a monitor or keyboard and mouse these will be shipped to you separately In addition you should have received the media and documentation for all appropriate system software Check that you have received everything you ordered Note Inspect the shipping carton for evidence of physical damage If a shipping carton is damaged request that the carrier s agent be present when the carton is opened Keep all contents and packing material for the agent s inspection Unpacking instructions are printed on the outside of the ship
220. selected and temperature data from specific chassis locations are graphed The green check marks on each tab let you see at a glance that no problems are found with these subsystems If a problem does occur RSC brings it to your attention by displaying a failure or warning symbol over each affected graph and more prominently in each affected tab Remote System Control 121 4 Sun Remote System Control Server Types Log Own Warning symbols Dala elrentas al November 15 2001 11 94 AM naen cm ne Chapter 11 Monitoring the System 195 196 c Click the other Environmental Status window tabs to see additional data 8 Access the Sun Fire V490 server s system console from RSC software To do this a Find the navigation panel at the left side of the RSC GUI b Click the Open Console item under Server Status and Control A Console window appears c From the Console window press the Return key to reach the system console output Remote System Control Sun Remote System Control Open Console icon System Console window Note If you have not set OpenBoot configuration variables properly no console output will appear For instructions see How to Redirect the System Console to the System Controller on page 159 What Next If you plan to use RSC software to control the Sun Fire V490 server you may want to configure additional RSC user acco
221. sfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Appendix C Safety Precautions 237 238 Sun Fire V490 Server Administration Guide August 2004 Index A AC Present LED power supply 173 accounts RSC 191 Activity LED disk drive 174 Ethernet 174 address bitwalk POST diagnostic 80 of I2C devices table 111 agency compliance specifications 220 agents Sun Management Center 103 alphanumeric terminal attaching 133 baud verification 132 setting up as system console 133 settings for 133 asr command 60 asr disable command 59 162 auto boot configuration variable 49 56 82 auto boot on error configuration variable 56 82 automatic system recovery ASR 21 deconfiguring devices manually 60 162 overview 55 B back panel illustration 16 baud rate 133 134 baud rate verifying 132 BIST See built in self test BMC Patrol See third party monitoring tools boot device how to select 149 Boot PROM function of 78 illustration of 79 boot device configuration variable 57 149 booting after installing new hardware 138 firmware OpenBoot 149 boxes shipped to you 1 Break key alphanumeric termin
222. ss When used in a dual loop configuration with the optional addition of a second FC AL controller on a PCI adapter card each drive can be accessed through two separate and distinct data paths Sun Fire V490 disk drives are hot pluggable You can add remove or replace disks while the system continues to operate This capability significantly reduces system downtime associated with disk drive replacement Disk drive hot plug procedures involve software commands for preparing the system prior to removing a disk drive and for reconfiguring the operating system after installing a drive For detailed instructions see the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD Three LEDs are associated with each drive indicating the drive s operating status hot plug readiness and any fault conditions associated with the drive These status LEDs help you quickly to identify drives requiring service See TABLE 2 3 for a description of these LEDs Configuration Rule m Disk drives must be Sun standard FC AL disks with low profile 1 0 inch 2 54 cm form factors About the Serial Port The system provides a serial communication port through an RJ 45 connector located on the back panel The port supports baud rates of 50 75 110 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and 460800 Chapter 3 Hardware Configuration 4
223. stallation instructions accompanying the Solaris software 2 Determine the Internet Protocol IP address for each new interface An IP address must be assigned by your network administrator Each interface on a network must have a unique IP address 3 Boot the operating system if it is not already running and log on to the system as superuser Be sure to perform a reconfiguration boot if you just added a new PCI network interface card See How to Initiate a Reconfiguration Boot on page 138 Type the su command at the system prompt followed by the superuser password 2 su Password 4 Create an appropriate etc hostname file for each new network interface The name of the file you create should be of the form etc hostname cenum where ce is the network interface type identifier and num is the device instance number of the interface according to the order in which it was installed in the system For example the file names for the system s on board Sun GigaSwift Ethernet interfaces are etc hostname ce0 and etc hostname cel respectively If you add a PCI Ethernet adapter card as a third ce interface its file name should be etc hostname ce2 At least one of these files the primary network interface should exist already having been created automatically during the Solaris installation process Note The documentation accompanying the network interface card should identify its type Alternatively you can en
224. stem board Q A SUNW V490 y cpu unit Selected component C cpu unit 2 3 memory pci O 9 rci t Ly pci slat o As you highlight a hardware component status and manufacturing information about that component appears in a property table to the right Property Yalue Name cpu unit 0 Clock Frequency 450 MHz Cpu Type sparcyg Dcache Size 16 0 KB an Status information FRU yes Icache Size 16 0 KB gt Model SUNW UltraS PARC Processor ld 0 Status online Unit A Temperature For more information about physical and logical views see the Sun Management Center User s Guide Sun Fire V490 Server Administration Guide August 2004 7 Monitor the Sun Fire V490 system using Config Reader module data property tables To access this information a Click the Browser tab b Click the Hardware icon in the hierarchy view wgs97 14 Detalls Browser tab A oo Browser Alarms Modules View Log Applications Hardware S a a e H zz dias O H Haare k ur Y Y corta Reader Workgroup Server SS Config Reader icon 2 Remoto Systems Data property table icons c Click the Config Reader icon in the hierarchy view Under the Config Reader icon you can find data property table icons for many hardware components d Click a data property table icon to see status information for that hardware component These tables give you many kinds of device dependent status information
225. sure continuous service to all users The software lets you run both standard and parallel applications on the same cluster It supports the dynamic addition or removal of nodes and enables Sun servers and storage products to be clustered together in a variety of configurations Existing resources are used more efficiently resulting in additional cost savings Sun Cluster software allows nodes to be separated by up to 10 kilometers This way in the event of a disaster in one location all mission critical data and services remain available from the other unaffected locations For More Information See the documentation supplied with the Sun Cluster software About Communicating With the System To install your system software or to diagnose problems you need some way to interact at a low level with the server The system console is Sun s facility for doing this You use the system console to view messages and issue commands The system console is unique there can be only one per system Chapter 5 System Administration Software 69 70 During initial installation of the Sun Fire V490 system and the Solaris OS software you must use the built in serial port ttya to access the system console After installation you can configure the system console to use different input and output devices See TABLE 5 2 for a summary TABLE 5 2 Ways of Communicating With the System During After Devices Available for Accessing the System Consol
226. system startup and system resets The Power button functions the same as when the system control switch is in the Normal position This setting forces the system to power off immediately and to enter 5 volt standby mode It also disables the system Power button You may want to use this setting when AC power is interrupted and you do not want the system to restart automatically when power is restored With the system control switch in any other position if the system were running prior to losing power it restarts automatically once power is restored The Forced Off setting also prevents a system controller console from restarting the system However the system controller card continues to operate using the system s 5 volt standby power Locating Back Panel Features The following figure shows the system features that you can access from the back panel 16 Sun Fire V490 Server Administration Guide August 2004 Locator LED Power OK LED Fault LED a es Poue 2 4 P a PCI card slots z 3 SC ports Serial AC input for Ethernet Power Supply 0 Serial port FC AL port Ethernet ports Power Supply 0 AC input for Power Supply 1 The ports above not visible in this illustration Status LEDs Power Supply 1 status LEDs see Figure 2 4 FIGURE 2 3 Sun Fire V490 Server Back Panel Features Main system LEDs Locator Fault and Power OK are repeated on the back panel See TABLE 2 1 TABLE
227. systems Inc a les droits de propriete intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Sun Fire Solaris VIS Sun StorEdge Solstice DiskSuite Java SunVTS etle logo Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les
228. t have full monitoring capability but you can add the system to your browser have Sun Management Center periodically check whether it is up and ruming and notify you if it goes out of commission Add On Diagnostic Suite The Hardware Diagnostic Suite is available as a premium package you can purchase as an add on to the Sun Management Center product This suite lets you exercise a system while it is still up and running in a production environment See Exercising the System Using Hardware Diagnostic Suite on page 108 for more information Interoperability With Third Party Monitoring Tools If you administer a heterogeneous network and use a third party network based system monitoring or management tool you may be able to take advantage of Sun Management Center software s support for Tivoli Enterprise Console BMC Patrol and HP Openview Sun Fire V490 Server Administration Guide August 2004 Who Should Use Sun Management Center Sun Management Center software is geared primarily toward system administrators who have large data centers to monitor or other installations that have many computer platforms to monitor If you administer a more modest installation you need to weigh Sun Management Center software s benefits against the requirement of maintaining a significant database typically over 700 Mbytes of system status information The servers being monitored must be up and running if you want to use Sun Management Center si
229. t in a secure place What Next Qualified service technicians can now continue with parts removal and installation as needed Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD How to Get to the ok Prompt Before You Begin This procedure provides several ways of reaching the ok prompt The methods are not equally desirable For details about when to use each method see m About the ok Prompt on page 49 Note Dropping the Sun Fire V490 system to the ok prompt suspends all application and operating system software After you issue firmware commands and run firmware based tests from the ok prompt the system may not be able simply to resume where it left off 126 Sun Fire V490 Server Administration Guide August 2004 If at all possible back up system data before starting this procedure Also halt all applications and warn users of the impending loss of service For information about the appropriate backup and shutdown procedures see Solaris system administration documentation What to Do Decide which method you need to use to reach the ok prompt See About the ok Prompt on page 49 for details Refer to TABLE 7 1 for instructions TABLE 7 1 Ways of Accessing the ok Prompt Access M
230. t reveals precise information about particular integrated circuits the memory registers inside them or the data paths connecting them 1 0 gt ERROR TEST Data Bitwalk on Slave 3 1 0 gt H W under test CPU3 Memory 1 0 gt MSG ERROR miscompare on mem test Address 00000030 001b0038 Expected 00000000 00100000 Observed 00000000 00000000 What POST Error Messages Tell You When a specific power on self test discloses an error it reports different kinds of information about the error m The specific test that failed m The specific circuit or subcomponent that is most likely at fault m The field replaceable units FRUs most likely to require replacement in order of likelihood Sun Fire V490 Server Administration Guide August 2004 Here is an excerpt of POST output showing another error message 0 gt Schizo unit 1 PCI DMA C test Os FAILED 0 gt ERROR TEST Schizo unit 1 PCI DMA C test 0 gt H W under test Motherboard Centerplane Schizo 1 I O Board CPU 0 gt MSG 0 gt Schizo Error 16bit Data miss compare 0 gt address 0000060300012800 0 gt expected 0001020304050607 20 gt observed 0000000000000000 0 gt END_ ERROR 0 0 0 0 0 0 0 0 0 0 CODE EXAMPLE 6 1 POST Error Message Identifying FRUs An important feature of POST error messages is the H W under test line See the arrow in CODE EXAMPLE 6 1 The H W under test line indicates which FRU or FRUs may be responsible for the error
231. tem The reset all command will not suffice to bring the processor back online How to Implement Stop N Functionality Before You Begin This procedure implements Stop N functionality on Sun Fire V490 systems temporarily resetting OpenBoot configuration variables to their default settings This procedure is most useful if you have not configured your Sun Fire V490 system to run diagnostic tests You might find it more convenient to use the alternative method of placing the system control switch in the Diagnostics position For more background see m About OpenBoot Emergency Procedures on page 54 For information about the system control switch see a System Control Switch on page 15 What to Do 1 Turn on the power to the system If POST diagnostics are configured to run both the Fault and Locator LEDs on the front panel will blink slowly 2 Wait until only the system Fault LED begins to blink rapidly Note If you have configured the Sun Fire V490 system to run diagnostic tests this could take upwards of 30 minutes 164 Sun Fire V490 Server Administration Guide August 2004 3 Press the front panel Power button twice with no more than a short one second delay in between presses A screen similar to the following is displayed to indicate that you have temporarily reset OpenBoot configuration variables to their default values Setting NVRAM parameters to default values Probing 1 0 buses Sun Fire
232. tem are as follows Parameter Operating Temperature Humidity Altitude Vibration Shock Declared Acoustics Non Operating Temperature Humidity Altitude Vibration Shock Handling Drops Threshold Impact Value 5 C to 35 C 41 F to 95 F IEC 60068 2 1 822 20 to 80 RH noncondensing 27 C 81 F wet bulb IEC 60068 2 3 amp 56 0 to 3000 meters 0 to 10 000 feet IEC 60068 2 13 0001 z axis only G Hz 5 150 Hz 12db octave slope 150 500 Hz IEC 60068 2 13 3g peak 11 milliseconds half sine pulse IEC 60068 2 27 72 DbA 20 C to 60 C 4 F to 140 F IEC 60068 2 1 amp 2 95 RH noncondensing IEC 60068 2 3 amp 56 0 to 12 000 meters 0 to 40 000 feet IEC 60068 2 13 001 z axis only G Hz 5 150 Hz 12db octave slope 150 500 Hz IEC 60068 2 13 10g peak 11 milliseconds half sine pulse IEC 60068 2 27 25 mm 10 in 1 meter second Appendix B System Specifications 219 Agency Compliance Specifications The system complies with the following specifications Category Relevant Standards Safety UL 60950 CB Scheme IEC 60950 CSA C22 2 No 60950 00 from UL TUV EN 60950 RFI EMI 47 CFR 15B Class A EN55022 Class A VCCI Class A ICES 003 AS NZ 3548 CNS 13438 Immunity EN55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 Clearance and Service Access Specifications Minimum clearances needed for serv
233. ter software to turn the Locator LED on and off Consult Sun Management Center documentation for details Before You Begin Either log in as root or access the RSC software s graphical user interface What to Do 1 Turn the Locator LED on Do one of the following 168 Sun Fire V490 Server Administration Guide August 2004 m As root type usr sbin locator n m Atthe SC command line interface type rsc gt setlocator on m From the RSC software s main GUI screen click the representation of the Locator LED See the illustration under Step 5 in How to Monitor the System Using the System Controller and RSC Software With each click the LED will change state from off to on or vice versa 2 Turn the Locator LED off Do one of the following a usr sbin locator f gt n gt 9 Med m At the system console as accessed through the system controller type rsc gt setlocator off m From the RSC software s main GUI screen click the representation of the Locator LED See the illustration under Step 5 in How to Monitor the System Using the System Controller and RSC Software With each click the LED will change state from on to off or vice versa Chapter 10 Isolating Failed Parts 169 170 How to Put the Server in Service Mode Before You Begin In normal mode firmware based diagnostic tests can be configured and even disabled to expedite the server s startup
234. ter the show devs command from the ok prompt to obtain a list of all installed devices Chapter 8 Configuring Network Interfaces and the Boot Device 147 148 5 Edit the etc hostname file s created in Step 4 to add the host name s determined in Step 1 Following is an example of the etc hostname files required for a system called sunrise which has two on board Sun GigaSwift Ethernet interfaces ce0 and cel and a PCI Ethernet adapter card ce2 A network connected to the on board ceo and cel interfaces will know the system as sunrise and sunrise 1 while networks connected to the PCI based ce2 interface will know the system as sunrise 2 sunrise cat etc hostname ce0 sunrise sunrise cat etc hostname cel sunrise 1 sunrise cat etc hostname ce2 sunrise 2 Create an entry in the etc hosts file for each active network interface An entry consists of the IP address and the host name for each interface The following example shows an etc hosts file with entries for the three network interfaces used as examples in this procedure sunrise cat etc hosts Internet host table 127 0 0 1 localhost 129 144 10 sunrise loghost 129 144 14 sunrise 1 129 144 11 sunrise 2 Manually plumb and enable each new interface using the ifconfig command For example for the interface ce2 type sunrise ifconfig ce2 plumb up For more information see the ifconfig 1M man page Sun Fire V490 Server Adm
235. the OpenBoot configuration variable diag trigger The level of test coverage verbosity and output is determined by user defined settings Note The above behaviors only apply to server machines like the Sun Fire V490 server Workstations behave differently For details see OpenBoot PROM Enhancements for Diagnostic Operation Chapter 6 Diagnostic Tools 83 TABLE 6 2 OpenBoot Configuration Variables Continued OpenBoot Configuration Variable diag trigger input device output device service mode Description and Keywords Specifies the class of reset event that causes diagnostic tests to run This variable can accept single keywords as well as combinations of the first three keywords separated by spaces For details see How to View and Set OpenBoot Configuration Variables on page 180 Default is power on reset and error reset error reset Reset that is caused by certain hardware error events such as RED State Exception Reset Watchdog Reset Software Instruction Reset or Hardware Fatal Reset e power on reset Reset that is caused by power cycling the system e user reset Reset that is initiated by an operating system panic or by user initiated commands from OpenBoot reset all or boot or from Solaris reboot shutdown or init e all resets Any kind of system reset none No power on self tests or OpenBoot Diagnostics tests run Selects where console input is taken from Default is keyboard
236. the xir command manually when the system is absolutely hung and an L1 A Stop A keyboard command does not work When you issue the xir command manually by way of RSC the system is immediately returned to the OpenBoot PROM ok prompt From there you can use OpenBoot commands to debug the system Dual Loop Enabled FC AL Subsystem The system s dual ported Fibre Channel Arbitrated Loop FC AL disk drives and dual loop enabled FC AL backplane may be combined with an optional PCI FC AL host adapter card to provide for fault tolerance and high availability of data This dual loop configuration allows each disk drive to be accessed through two separate and distinct data paths providing both increased bandwidth and hardware redundancy that is dual loop configuration provides the ability to sustain component failures in one path by switching all data transfers to an alternate path The FC AL subsystem is described in greater detail in m About FC AL Technology on page 41 m About the FC AL Backplane on page 43 m About the FC AL Host Adapters on page 44 Chapter 2 System Overview 23 24 Support for RAID Storage Configurations By attaching one or more external storage devices to the Sun Fire V490 server you can use a software RAID application such as Sun StorEdge to configure system disk storage in a variety of different RAID levels Configuration options include RAID 0 striping RAID 1 mirroring RAID 0 1 striping pl
237. then reverts back to the OpenBoot firmware code OpenBoot firmware code compiles a hierarchical census of all devices in the system This census is called a device tree Though different for every system configuration the device tree generally includes both built in system components and optional PCI bus devices Following the successful execution of POST diagnostics the OpenBoot firmware proceeds to run OpenBoot Diagnostics tests Like the POST diagnostics OpenBoot Diagnostics code is firmware based and resides in the Boot PROM What Are OpenBoot Diagnostics Tests For OpenBoot Diagnostics tests focus on system I O and peripheral devices Any device in the device tree regardless of manufacturer that includes an IEEE 1275 compatible self test is included in the suite of OpenBoot Diagnostics tests On a Sun Fire V490 server OpenBoot Diagnostics test the following system components m I O interfaces including USB and serial ports m System controller m Keyboard mouse and video when present m On board boot devices Ethernet disk controller a Any PCI option card with an IEEE 1275 compatible built in self test By default the OpenBoot Diagnostics tests run automatically via a script when you start up the system However you can also run OpenBoot Diagnostics tests manually as explained in the next section Controlling OpenBoot Diagnostics Tests When you restart the system you can run OpenBoot Diagnostics tests either
238. tomatically reconstructed and generated on a hot spare disk enabling the entire data set to maintain its availability For More Information See the documentation supplied with Solstice DiskSuite software For more information about MPxIO see your Solaris system administration documentation 68 Sun Fire V490 Server Administration Guide August 2004 About Sun Cluster Software Sun Cluster software lets you connect up to eight Sun servers in a cluster configuration A cluster is a group of nodes that are interconnected to work as a single highly available and scalable system A node is a single instance of Solaris software it may be running on a standalone server or on a domain within a standalone server With Sun Cluster software you can add or remove nodes while online and mix and match servers to meet your specific needs Sun Cluster software delivers high availability through automatic fault detection and recovery and scalability ensuring that mission critical applications and services are always available when needed With Sun Cluster software installed other nodes in the cluster will automatically take over and assume the workload when a node goes down It delivers predictability and fast recovery capabilities through features such as local application restart individual application failover and local network adapter failover Sun Cluster software significantly reduces downtime and increases productivity by helping to en
239. tools ahead of time For details on setting up RSC and Sun Management Center software see m Sun Remote System Controller RSC User s Guide m Sun Management Center Software User s Guide 172 Sun Fire V490 Server Administration Guide August 2004 What to Do 1 Check the system LEDs There is a group of three LEDs located near the top left corner of the front panel and duplicated on the back panel Their status can tell you the following LED Locator left Fault middle Power OK right Indicates A system administrator can turn this on to flag a system that needs attention If lit hardware or software has detected a problem with the system If off power is not reaching the system from the power supplies Action Identify the system Check other LEDs or run diagnostics to determine the problem source Check AC power source and check the power supplies The Locator and Fault LEDs are powered by the system s 5 volt standby power source and remain lit for any fault condition that results in a system shutdown 2 Check the power supply LEDs Each power supply has a set of four LEDs located on the front panel and duplicated on the back panel Their status can tell you the following LED OK to Remove top Fault 2nd from top DC Present 3rd from top AC Present bottom Indicates If lit power supply can safely be removed If lit there is a problem with the power supply or
240. ts For instructions on setting up the system controller as the system console see How to Redirect the System Console to the System Controller on page 159 For instructions on configuring and using RSC software see the Sun Remote System Controller RSC User s Guide 72 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 6 Diagnostic Tools The Sun Fire V490 server and its accompanying software contain many tools and features that help you m Isolate problems when there is a failure of a field replaceable component m Monitor the status of a functioning system m Exercise the system to disclose an intermittent or incipient problem This chapter introduces the tools that let you accomplish these goals and helps you to understand how the various tools fit together Topics in this chapter include About the Diagnostic Tools on page 73 About Diagnostics and the Boot Process on page 77 About Isolating Faults in the System on page 100 About Monitoring the System on page 101 About Exercising the System on page 105 Reference for OpenBoot Diagnostics Test Descriptions on page 109 Reference for Decoding I2C Diagnostic Test Messages on page 111 Reference for Terms in Diagnostic Output on page 114 If you only want instructions for using diagnostic tools skip this chapter and turn to Part Three of this manual There you can find chapters that tell you how to isolate fail
241. ts All PCI bridge chips All on board PCI devices on board Ethernet FC AL and all PCI slots All PCI slots Note You cannot deconfigure a range of devices Wild cards are valid only for specifying a range of devices to reconfigure Chapter 4 Network Interfaces and System Firmware 61 62 Sun Fire V490 Server Administration Guide August 2004 CHAPTER 5 System Administration Software This chapter provides an introduction to system administration software tools supported on the Sun Fire V490 system The following information is covered in this chapter About System Administration Software on page 63 About Multipathing Software on page 64 About Volume Management Software on page 65 About Sun Cluster Software on page 69 About Communicating With the System on page 69 About System Administration Software A number of software based administration tools are available to help you configure your system for performance and availability monitor and manage your system and identify hardware problems These administration tools include a Multipathing software Volume management software m Sun Cluster software 63 The following table provides a summary of each tool with a pointer to additional information TABLE 5 1 System Administration Tool Summary For More Tool Description Information Multipathing Multipathing software is used to define and control See About software alternate re
242. tting up a redundant network interface see About Redundant Network Interfaces on page 48 m If you need to install a PCI network interface card follow the installation instructions in the Sun Fire V490 Server Parts Installation and Removal Guide m Attach an Ethernet cable to the appropriate port on the system back panel See How to Attach a Twisted Pair Ethernet Cable on page 127 If you are using a PCI network interface card see the documentation supplied with the card Note All internal options except disk drives and power supplies must be installed by qualified service personnel Installation procedures for these components are covered in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD 146 Sun Fire V490 Server Administration Guide August 2004 What to Do 1 Choose a network host name for each new interface The host name must be unique within the network It can consist only of alphanumeric characters and the dash Do not use a dot in the host name Do not begin the name with a number or a special character The name must not be longer than 30 characters Usually an interface host name is based on the machine host name For example if the machine is assigned the host name sunrise the added network interface could be named sunrise 1 The machine s host name is assigned when Solaris software is installed For more information see the in
243. uci n No todos los cables de proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra Precauci n Con el producto Sun se 234 Sun Fire V490 Server Administration Guide August 2004 E Precauci n Para eliminar completamente la HN alimentaci n de esta unidad desconecte todos los cables de alimentaci n La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera Precauci n El interruptor de encendido de AN este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuente de alimentaci n del chasis del sistema Bateria de litio una bater a de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas Precauci n En las placas de CPU Sun hay Tapa de la unidad del sistema Debe quita
244. ult m Solaris Naming Configuration Guide for your specific Solaris release The device driver for the system s on board Sun GigaSwift Ethernet interfaces is automatically installed with the Solaris release For information about operating characteristics and configuration parameters for this driver refer to the following document m Platform Notes The Sun GigaSwift Ethernet Device Driver This document is available on the Solaris Software Supplement CD for your specific Solaris release If you want to set up an additional network interface you must configure it separately after installing the operating system See m How to Configure Additional Network Interfaces on page 146 Chapter 8 Configuring Network Interfaces and the Boot Device 145 Note The Sun Fire V490 system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems establishing a connection between this system and your hub verify that the Ethernet hub also has the link test function enabled Consult the manual provided with your hub for more information about the link integrity test function How to Configure Additional Network Interfaces Before You Begin Perform the following tasks to prepare an additional network interface m Install the Sun Fire V490 server as described in Chapter 1 m If you are se
245. ult LED on the front status and control panel All error and warning messages are displayed on the system console if one is attached and are logged in the var adm messages file Front panel Fault LEDs remain lit after an automatic system shutdown to aid in problem diagnosis The monitoring subsystem is also designed to detect fan failures The system features two fan trays which include a total of five individual fans If any fan fails the monitoring subsystem detects the failure and generates an error message and logs it in the var adm messages file lights the appropriate fan tray LED and lights the system Fault LED Sun Fire V490 Server Administration Guide August 2004 The power subsystem is monitored in a similar fashion Polling the power supply status registers periodically the monitoring subsystem indicates the status of each supply s DC outputs If a power supply problem is detected an error message is displayed on the system console and logged in the var adm messages file Additionally LEDs located on each power supply are illuminated to indicate failures Automatic System Recovery To some automatic system recovery ASR implies an ability to shield the operating system in the event of a hardware failure allowing the operating system to remain up and running The implementation of ASR on the Sun Fire V490 server is different ASR on the Sun Fire V490 server provides for automatic fault isolation and restoration of t
246. umber or a special character The name must not be longer than 30 characters 144 Sun Fire V490 Server Administration Guide August 2004 4 Determine the unique Internet Protocol IP address of the network interface and make a note of it You need to furnish the address in a later step An IP address must be assigned by the network administrator Each network device or interface must have a unique IP address 5 Resume the installation of the system Return to Chapter 1 Note During installation of the Solaris OS the software automatically detects the system s on board network interfaces and any installed PCI network interface cards for which native Solaris device drivers exist The operating system then asks you to select one of the interfaces as the primary network interface and prompts you for its host name and IP address You can configure only one network interface during installation of the operating system You must configure any additional interfaces separately after the operating system is installed For more information see How to Configure Additional Network Interfaces on page 146 What Next After completing this procedure the primary network interface is ready for operation However in order for other network devices to communicate with the system you must enter the system s IP address and host name into the namespace on the network name server For information about setting up a network name service cons
247. unts If you want to try the system controller command line interface you can use the telnet command to connect directly to the RSC card using the device s name or IP address When the rsc gt prompt appears type help to get a list of available commands Sun Fire V490 Server Administration Guide August 2004 If you want to change RSC configuration run the configuration script again as shown in Step 1 of this procedure For information about RSC configuration user accounts and alerts see m Sun Remote System Controller RSC User s Guide This document is included on the Sun Fire V490 Documentation CD Command prtconf prtdiag How to Use Solaris System Information Commands This section explains how to run Solaris system information commands on a Sun Fire V490 server To find out what these commands tell you see Solaris System Information Commands on page 93 or see the appropriate man pages Before You Begin The operating system must be up and running What to Do Decide what kind of system information you want to display For more information see Solaris System Information Commands on page 9 Type the appropriate command at a console prompt See TABLE 11 1 TABLE 11 1 Using Solaris Information Display Commands What It Displays What to Type Notes System configuration usr sbin prtconf information Diagnostic and configuration usr platform sun4u sb Use the v option for informati
248. uridad cuando manipule su equipo m Siga todas los avisos e instrucciones marcados en el equipo m Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo m No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos personales y da os al equipo Siga las Precauci n Existe el riesgo de lesiones instrucciones contacto Las superficies est n calientes y Precauci n Superficie caliente Evite el pueden causar da os personales si se tocan Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Seg n el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes s mbolos Encendido Aplica la alimentaci n de CA al sistema Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Appendix C Safety Precautions 233 Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no s
249. us mirroring RAID 1 0 mirroring plus striping and RAID 5 striping with interleaved parity You choose the appropriate RAID configuration based on the price performance and reliability and availability goals for your system You can also configure one or more drives to serve as hot spares to fill in automatically for a defective drive in the event of a disk failure For more information see About Volume Management Software on page 65 Error Correction and Parity Checking Error correcting code ECC is used on all internal system data paths to ensure high levels of data integrity All data that moves between processors memory and PCI bridge chips have end to end ECC protection The system reports and logs correctable ECC errors A correctable ECC error is any single bit error in a 128 bit field Such errors are corrected as soon as they are detected The ECC implementation can also detect double bit errors in the same 128 bit field and multiple bit errors in the same nibble 4 bits In addition to providing ECC protection for data the system offers parity protection on all system address buses Parity protection is also used on the PCI and SCSI buses and in the UltraSPARC IV processors internal and external caches Sun Fire V490 Server Administration Guide August 2004 CHAPTER 3 Hardware Configuration This chapter provides hardware configuration information for the Sun Fire V490 server The following topi
250. ut Multipathing Software on page 64 Note Do not attempt to access any internal components unless you are a qualified service technician Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD About the System Controller SC Card The system controller SC card enables access monitoring and control of the Sun Fire V490 server from a remote location Itis a fully independent processor card with its own resident firmware power on self test POST diagnostics and real time operating system Chapter 3 Hardware Configuration 33 34 FIGURE 3 3 Sun System Controller SC Card The SC card features serial and Ethernet interfaces that provide simultaneous access to the Sun Fire V490 server for multiple RSC software users RSC software users are provided secure access to the system s Solaris and OpenBoot console functions and have full control over power on self test POST and OpenBoot Diagnostics The SC card runs independently of the host server and operates off of 5V standby power from the system s power supplies The card features on board devices that interface with the system s environmental monitoring subsystem and can automatically alert administrators to system problems Together these features enable the SC card and RSC software to serve as a lights out management tool that continues to function even whe
251. ut Reliability Availability and Serviceability Features on page 19 About the Sun Fire V490 Server The Sun Fire V490 system is a high performance shared memory symmetric multiprocessing server that supports up to four UltraSPARC IV processors The UltraSPARC IV processor incorporates a chip with multithreading CMT design featuring two threads on each physical processor The UltraSPARC IV processor implements the SPARC V9 Instruction Set Architecture ISA and the Visual Instruction Set VISTM extensions that accelerate multimedia networking encryption and Java software processing The system which is mountable in a 4 post cabinet or 2 post rack measures 8 75 inches 5 rack units RU high 17 5 inches wide and without its plastic bezel 24 inches deep 22 225 cm x 44 7 cm x 60 96 cm The system weighs between 79 and 97 lbs 35 83 to 44 kg Processing power is provided by up to two dual CPU Memory boards Each board incorporates m Two UltraSPARC IV 1050 MHz processors 10 16 Mbytes of local static random access memory SRAM external cache memory per processor m Slots for up to 16 dual inline memory modules DIMMs eight per processor A fully configured Sun Fire V490 system includes a total of four UltraSPARC IV processors residing on two CPU Memory boards For more information see About the CPU Memory Boards on page 27 System main memory is provided by up to 32 DIMMs which operate at a 75 MHz
252. ves and redundant hot swappable power supplies A full list of RAS features is in the section About Reliability Availability and Serviceability Features on page 19 Locating Front Panel Features The illustration below shows the system features that you can access from the front panel In the illustration the media door upper right and the power supply access panel bottom are removed System control switch Power button Disk drive status LEDs System status LEDs Fan tray LEDs NT BS _ Disk Drive 1 Disk Drive O Fan Tray 0 E DVD ROM drive Power supply status LEDs Security lock Power Supply 1 Power Supply 0 PRY FIGURE 2 1 Sun Fire V490 Server Front Panel Features For information about front panel controls and indicators see LED Status Indicators on page 13 Security Lock and Top Panel Lock In addition to the security lock on the system s front panel a top panel lock on the top of the system controls entry to both the PCI access panel and the CPU access panel When the key is in the upright position the media door is unlocked However even if the top panel lock is in the Locked position thereby locking both the PCI and CPU access panels you can still unlock the media door security lock and 12 Sun Fire V490 Server Administration Guide August 2004 gain access to the disk drives power supplies and Fan Tray 0 If the media door is locked and the power supply access panel is
253. vice Identifiers on page 61 Note Manually deconfiguring a single processor causes the entire CPU Memory board to be deconfigured including all processors and all memory residing on the board OpenBoot configuration variable changes take effect after the next system reset 162 Sun Fire V490 Server Administration Guide August 2004 2 To effect the changes immediately type Note To immediately effect the changes you can also power cycle the system using the front panel Power button How to Reconfigure a Device Manually Before You Begin You can use the OpenBoot asr enable command to reconfigure any device that you previously deconfigured with asr disable For background information see About Manually Configuring Devices on page 59 What to Do 1 At the system ok prompt type Ok asr enable device identifier where the device identifier is one of the following m Any full physical device path as reported by the OpenBoot show devs command m Any valid device alias as reported by the OpenBoot devalias command m An identifier for a device or a range of devices given in Reference for Device Identifiers on page 61 2 Do one of the following m If you are reconfiguring a processor power cycle the system using the front panel Power button m If you are reconfiguring any other device type Chapter 9 Configuring System Firmware 163 Note To reconfigure a processor you must power cycle the sys
254. vironmental Monitoring on page 52 What to Do e To enable OpenBoot environmental monitoring type env on at the ok prompt ok env on Environmental monitor is ON ok What Next To disable OpenBoot environmental monitoring complete this task m How to Disable OpenBoot Environmental Monitoring on page 154 How to Disable OpenBoot Environmental Monitoring Before You Begin For background information about the OpenBoot environmental monitor see m About OpenBoot Environmental Monitoring on page 52 154 Sun Fire V490 Server Administration Guide August 2004 What to Do e To disable OpenBoot environmental monitoring type env off at the ok prompt ok env off Environmental monitor is OFF ok How to Obtain OpenBoot Environmental Status Information Before You Begin For background information about environmental status information see m OpenBoot Environmental Status Information on page 53 What to Do e To obtain OpenBoot environmental status information type env at the ok prompt ok env Chapter 9 Configuring System Firmware 155 156 How to Enable the Watchdog Mechanism and Its Options Before You Begin For background information about the hardware watchdog mechanism and related externally initiated reset XIR functionality see m Hardware Watchdog Mechanism and XIR on page 23 What to Do 1 Edit the etc system file to include the following entry
255. wap capability You can remove and replace a faulty power supply without shutting down the operating system or turning off the system power For additional details see About Hot Pluggable and Hot Swappable Components on page 26 Each power supply has separate status LEDs to provide power and fault status information For additional details see How to Isolate Faults Using LEDs on page 172 Configuration Rule m Good practice is to connect each power supply to a separate AC circuit which will maintain N 1 redundancy and enable the system to remain operational if one of the AC circuits fails Consult your local electrical codes for any additional requirements Caution If any power supply fails leave the supply in its bay until you are ready to install a replacement For information about installing power supplies see the Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Documentation CD About the Fan Trays The basic system is equipped with five fans mounted on two fan trays providing front to rear cooling Fan Tray 0 which holds three fans that cool the CPUs and Fan Tray 1 which holds two fans that cool the FC AL drives and PCI cards Fan Tray 0 is accessible from the front of the system while Fan Tray 1 requires that you remove the system s PCI access panel to gain access to it Power supplies are cooled separately each with its own internal fans Chapter 3 H
256. ya What to Do Set up a console for viewing POST messages Connect an alphanumeric terminal to the Sun Fire V490 server or establish a tip connection to another Sun system See m How to Set Up an Alphanumeric Terminal as the System Console on page 133 m How to Access the System Console via tip Connection on page 129 Optional Redirect console output to the system controller if desired For instructions see How to Redirect the System Console to the System Controller on page 159 Chapter 10 Isolating Failed Parts 175 3 Start POST diagnostics Type The system runs the POST diagnostics and displays status and error messages via either the local serial terminal ttya or the redirected system controller system console 4 Examine the POST output Each POST error message includes a best guess as to which field replaceable unit FRU was the source of failure In some cases there may be more than one possible source and these are listed in order of decreasing likelihood Note Should the POST output contain code names and acronyms with which you are unfamiliar see TABLE 6 13 in Reference for Terms in Diagnostic Output on page 114 What Next Have a qualified service technician replace the FRU or FRUs indicated by POST error messages if any For replacement instructions see m Sun Fire V490 Server Parts Installation and Removal Guide which is included on the Sun Fire V490 Docu

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