Star Micronics TCP300 Series User's Manual
Contents
1. ccccccccccecccsecceeeeeeecneeeeeeeseseneeeeeeseeeseeeees 11 8 Troubleshooting 22 2 2 cece cece eee e ee eeeteeeeeeeeeeaaaaaaaeeeeeeeeeeeeeeeeeees 12 9 General Specifications cccccceecccececeeeeeeeeeeneeeeeeeeesetneeeees 14 Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equip ment generates uses and can radiate radio frequency energy and if not installed and used in accor dance with the instruction manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable This statement will be applied only for the printers marketed in U S A Statement of The Canadian Department of Communications Radio Interference Regulations This digital apparatus does not exceed the Class A limits for radio noise emissions from digital appa ratus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil2. The power indicator lamp lights cards Won t accept Reader writer error Accepts cards but reader Bad Card Card damaged bent Use a normal card writer data erased on card operating or other user card incorrectly Head is dirty Clean using a cleaning card Composing system is not operating normally Contact your dealer Reader writer error Trouble when Operating Symptom Possible Cause What to Do Cards are not discharged Card is jammed Turn on power to reader writer again If cards are still not discharged turn off the power and open the upper cover Then pull the snap lever to raise the upper portion of the mechanism to remove the card Reading Writing errors occur Inappropriate card Use the recommended card Using other card type Use the correct card Card data erased by magnet Card is bent Issue a new card Card is damaged Head is dirty Clean using a cleaning card 12 Removing Jammed Cards 1 Turn off the power and unplug the reader writer 2 Press the cover opener 3 Lift the upper cover while the cover is open Snap lever 5 Remove the card while the cover is open Note Do not touch the thermal head or erasing head There is the danger of getting burned Thermal head Erase head 6 Return the mechanism to its original position 7 Close the upper co
3. changes in ambient temperature and humidity Allow the reader writer to sit in its new environment for at least one hour before use Do not use the reader writer in an environment where condensation has formed To ensure reader writer reliability clean the reader writer everyday or when the cleaning lamp has lit Continuing use without cleaning will cause the reader writer errors See section 7 Cleaning Cards for details on how to clean Do not disassemble or modify the reader writer When cards are excessively dirty If cards are dirty or oily problems can easily occur in reading and writing or cause missing print and incomplete erasing of information In such cases clean the card and the reader writer See section 7 Cleaning Cards for details on how to clean If a card is to be reprinted allow for at least three minutes between prints When printing repeatedly to different cards no wait is required 2 General Description The TCP300 series reader writers are equipped with a thermal type display mechanism on a PET Polyethyleneterephtalate magnetic strip card reader writer They are con nected to electrical devices such as POS and are used to print erase characters and images freely onto the surface of cards e Main Features of the TPC300 Series Reader Writer 1 Reads writes card magnetic stripe data 2 Prints deletes the card display area 3 RS 232C and USB interface 3 Unpacking The following outlines the re
4. num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada The above statement applies only to printers marketed in Canada CE Manufacturer s Declaration of Conformity EC Council Directive 89 336 EEC of 3 May 1989 This product has been designed and manufactured in accordance with the International Standards EN 61000 6 3 10 2001 and EN 55024 09 98 following the provisions of the Electro Magnetic Com patibility Directive of the European Communities as of May 1989 EC Council Directive 73 23 EEC and 93 68 EEC of 22 July 1993 This product has been designed and manufactured in accordance with the International Standards EN 60950 following the provisions of the Low Voltage Directive of the European Communities as of July 1993 The above statement applies only to printers marketed in EU SAMA ae PM aed EMR Beh A AT Be IG BE CERF ee OR ER 1 Precautions for Safe Use Always observe the following items Carefully read and obey the following items to prevent injury to yourself or to others and to prevent damaging property e Precautions for Reader Writer Setup 1 Setup the reader writer in a solid and level location Place the reader writer in a location out of the
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6. 9 6 ik 7 2 Frequency of Use 1 Everyday or once every 300 prints 2 If errors occur repeatedly or if there are printing problems clean the reader writer 3 The cleaning LED will flash when there have been 300 printings Clean the reader writer when this flashes 7 3 How to Use Use the following procedures to clean the reader writer 1 Press the cleaning switch 2 Dampen the felt surfaces both side of a cleaning card with head cleaning liquid 3 Insert the cleaning card from the normal card insertion inlet 4 Allow the reader writer to sit for approximately one minute before using again to allow it to dry Note 1 Do not use bent cleaning cards Using bent cards can cause them to become jammed 2 Use only the accessory head cleaning fluid or dedicated head cleaning fluids for audio video equipment If cleaning cards are dirty or if you run out of cleaning fluid purchase new materials from your sales outlet 3 Cleaning cards can be used approximately 30 times Contact your sales agent if they are damaged or excessively dirty 8 Troubleshooting e Trouble when Turning on the Power Symptom Possible Cause What to Do The power indicator lamp does not light cards Won t accept The power plug is not correctly connected Correct connect the power plug Broken wire in power cord Broken wire in fuse Contact your dealer Accepts cards Display LED burned out
7. SB cable If the connection is good Interface USB will be printed lt How to Run a Test Print gt Turn on the power while pressing the CLEANING switch The buzzer will ring and the green status lamp will flash Press the CLEANING switch again The status lamp will switch to orange and will flash Insert a card in this state This will cause the system to automatically write data to the magnetic stripe and to read data there from The test results will be printed and the card will be discharged The results of reading and writing to the magnetic stripe the setting rank of the erase print heads the status of the EEPROM setting the type of interface being used and the ROM version are printed in order for the test results Use a PET type card with the predetermined magnetic stripe on both sides to runa test print When performing a test print magnetic data for the test is written to the card Use a card whose magnetic stripe can be overwritten without causing a problem Use a card that is right for the print settings on the card reader writer A USB cable is not an accessory part Purchase one that meets specifications Mount the ferrite core to the cable and insert to the hook that fastens the cable 7 Cleaning Cards A cleaning card is used to clean the transport rollers inside the unit Two cleaning cards accompany each unit They are in the plastic wrap 7 1 External Shape are S PP Felt Surface x Felt Surface 56 J 8
8. THERMAL RE WRITABLE CARD READER WRITER TCP300 SERIES User s Manual This User s Manual describes important information to enable you to use the reader writer safely Carefully read this manual before using the reader writer and observe the descriptions herein SUQ CARD SYSTEM SALES SECTION STAR MICRONICS CO LTD 536 Shimizunanatsushinya Shizuoka 424 0066 Japan Tel 0543 47 0122 Fax 0543 48 5013 Please access the following URL http www star micronics co jp service frame_sp_car_e htm for the lastest revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 1150 King Georges Post Road Edison NJ 08837 3729 U S A Tel 732 623 5555 Fax 732 623 5590 http www starmicronics com STAR MICRONICS EUROPE LTD Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Tel 01494 471111 Fax 01494 473333 http www StarMicronicsEurope com 2004 12 03 Printed in Japan 59082067 TABLE OF CONTENTS 1 Precautions for Safe Use ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeseeeaees 1 2 General Description ccccccccceeceeeeeeeeeeeeeeeeeeteeeeeeeeeseaeees 4 Se UNPACKING irela cash Mevese Dh peeves akaa EE EEA Aaa AEAEE 5 4 External Appearance and Part Names n 6 5 Connect to and Setting External Devices cceeeeeees 7 6 Interface Board Replacement RS 232C to USB 10 7 Cleaning Cards
9. ader writer and its accessories The reader writer TCP300 Series Reader writer Cleaning cards 2 cards Cleaning fluid This manual Ferrite core aR ONS 4 External Appearance and Part Names The reader writer TCP300 Series 1 Power Switch 0 ceeee This turns the power to the reader writer on and off 2 Power Indicator Lamp Indicates that reader writer power is on 3 Status Indicator Lamp Indicates printer ready printing and errors 4 Cleaning Lamp eee Indicates the reader writer needs cleaning 5 Interface Connector Connects to host computer via a cable 6 AC Cable lce Connects to power source 7 Cleaning Switch 00 0 00 Press the cleaning switch while turning the power on Insert a cleaning card dampened with alcohol to clean the reader writer 5 Connect to and Setting External Devices 5 1 RS 232C Interface lt Mounting the RS 232C Interface Cable gt 1 Cut the power to the host computer and reader writer 2 Connect one end of the interface cable to the reader writer and the other end to the host computer 3 Mount the accessory ferrite core to the interface cable 4 Tighten the left and right screws on the connector SD E lt RS 232C Serial Interface Cable gt AARON Connectors Compatible Connectors Connector Pins D Sub 9PIN Male Reader Writer Side D Sub 9PIN Female Cable Side See Tab
10. ards near devices that generate magnetic fields such as cellular tele phones speakers televisions etc as this can erase the information recorded on cards Do not place cards in direct sunlight or high temperature areas such as dashboards in automobiles as high temperatures can cause cards to bend or can erase the information recorded on cards Do not use bent cards as this can cause them to become jammed in the reader writer Insert cards in the indicated direction Inserting them incorrectly can cause mis operation or it can erase the information recorded on cards Figure for Reference TCP300 Never insert anything other than the appropriate cards into the reader writer Do not obstruct the insertion or discharge path of the cards Obstruction of these paths can cause reader writer failure mis operation or lead to injury Do not cut the power while a card is being processed Cutting the power can erase the information recorded on cards 10 11 12 13 14 15 16 17 In case of reader writer error abnormal sounds abnormal odors smoke fire turn off the reader writer immediately and unplug it from the power outlet Always hold the plug to unplug the power cord from its outlet Pulling on the cord will damage the cord Do not pull on the cord Do not place heavy objects on the power cord Do not use power cords that are damaged or frayed Consult with your sales outlet Avoid sudden
11. interface card to mount it Turn on the power for both the reader writer and the host computer Note The new settings will take effect when the reader writer power is turned back on 5 2 USB Interface lt Mounting the USB Interface Cable gt 1 Connect one end of the interface cable to the reader writer and the other end to the host computer 2 Snap the accessory ferrite core onto the interface cable 3 Ifa driver for the reader writer is required use the media that was distributed by your agent to install the driver lt USB Interface Specifications gt 1 Communication Rating Conforms to USB 1 1 Specifications 2 Communication Speed USB Full Speed Mode Max 12 MBPS 3 Communication Method USB Bulk Transmission Mode 4 Power Specifications USB Self power Function 5 Connectors Type B 6 Interface Board Replacement RS 232C to USB Replacement Procedures 1 2 3 4 7 Turn off the power switch Then unplug the power cord from the outlet Remove the two screws as shown in the figure below Pull the RS 232C interface board in the direction of the arrow to remove it Insert the USB interface board to the reader writer Note Firmly insert so that the reader writer connector and the interface board con nector are securely connected Tighten the two screws to fasten the USB interface board After connecting the interface board run a test print using the following steps before connecting the U
12. le Below I O Circuit See Table Below Level RS 232C Cable Cross Reverse Cable Pin No Signal Name I O Functions 1 NC Not Connected 2 RXD Input Reception Data 3 XD Output Transmission Data 4 DTR Output Data Terminal Ready 5 GND Ground for Signal 6 DSR Input Data Set Ready Not Detected 7 RTS Output Transmission Request 8 CTS Input Transmission Ready Not Detected 9 NC Not Connected lt Settings for Communication Speed gt To change the serial communication settings change the following DIP switch settings Ex factory Default Settings DSW 1 to 6 are ON 7 and 8 are OFF Switches ON DSW 1 1 Baud Rate Setting See table below 8 bit Parity Disabled Parity Enabled Odd Parity Even Parity Fixed at On Fixed at Off Fixed at Off Baud Rates BPS 4800 BPS 9600 BPS 19200 BPS 38400 BPS DSW 1 1 OFF ON ON OFF DSW 1 2 ON ON OFF OFF If incorrect switch settings are made there may be a failure of the card reader writer Be careful when making setting changes To change the DIP switch settings do the following Remove the two screws Tighten the two screws NO aR WN gt Check that the power is turned off for both the reader writer and the host computer Pull out the serial interface card to remove it Change the DIP switch settings on the serial interface card Push in the serial
13. reach of children Do not use or place the reader writer in areas exposed to direct sunlight or near heat sources 4 Avoid using or storing the reader writer in areas of high humidity Do not use or store liquids near the reader writer 5 Avoid using or storing the reader writer in locations where there is dust or other air borne particles 6 Avoid using the reader writer in locations where corrosive gases ignition gases chemi cals or vapors are emitted 7 Do not operate the reader writer near devices which may produce magnetic fields or interference 8 Connect the reader writer to the appropriate reliable clean power source 9 Allow plenty of space around the reader writer for ventilation 10 The accessory cleaning liquid is flammable store it in a cool place out of sunlight 11 Avoid contact with the accessory cleaning liquid If it gets in your eyes or is ingested seek immediate medical assistance e Precautions for Reader Writer Use 1 Use only Star recommended cards The reader writer and the card may not operate normally if other cards are used Do not use cards that are dirty or oily or wet in any other manner Also do not handle cards with dirty or wet hands Do not apply tape or glue to cards The reader writer will not operate normally due to the reason above If the card is dirty clean the card and the reader writer See section 7 Cleaning Cards for details on how to clean Do not place c
14. ver 13 9 General Specifications Item Specifications Card Specification PET Thin type card Card Transport Unit Transport Method Rollers Card Insertion Direction One Direction Card Travel Speed 400 mm s at high speed When reading 30 to 60 mm s at slow speed when erasing printing Magnetic Stripe Functions 1 Track or 3 Tracks Reading Writing Print Unit Number of Print Characters Max 20 characters x 13 lines 480 x 320 dots Printing Character Types Alphanumeric Chinese Characters BIG 5 GB Fonts External Characters Graphics Dot Configuration 24 x 12 24 x 24 48 x 24 24 x 48 48 x 48 Dot Pitch Vertical Direction 0 125 mm Horizontal Direction 0 121 mm Environment Location of Use Indoors Conditions Ambient Temperature 5 to 35 C 20 to 80 RH and Humidity There must be no condensation Storage Temperature 30 to 65 C 20 to 90 RH and Humidity There must be no condensation Shock Durability 1 5G 7 to 100 Hz XYZ Directions for one hour When packaged Recommended cards STAR Recommended Thermal Re writing Cards Power Source AC 90 to 132V 198 to 264 V 50 60Hz Interface RS 232C D sub 9 Pin USB option Ethernet option Mass Approximately 2 5 kg External Dimensions 119 W x 132 5 H x 270 D mm Differs according to specifications for destination
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