Star Micronics RSR 28 User's Manual
Contents
1. RSR 33 VVireless applications appear on our radar Screen onan almost Claily basis lthaca Transact m www transacttech com Ameranth Wireless m www ameranth com Citizen CBM America m www cbma com Epson America m WWW Dos epson com Hypercom Www hypercom com Star Micronics m www starmicronics com The Magazine for Customer Activated Solutions Kiosk Business is the industry leading magazine for the automation of customer centric businesses organizations and government agencies Through exciting updates on technology and solid research and reporting Kiosk Business helps guide buyers and integrators of kiosks into the next business revolution Published for buyers of kiosks and or kiosk Components in any of these 6 key market segmenis Retail Hospitality Foodservice Lodging Government Banking Financial Services Travel amp Tourism Consumer Goods Manufacturing For Kiosk Business advertising information call Michael Hornyak at 973 252 0100 x 333 To subscribe to Kiosk Business call 973 252 0100 x319 or subscribe online at www kioskbusiness com Kiosk Business 4 Middlebury Boulevard Randolph NJ 07869 973 252 0100 Fax 973 252 9020 AN 348411 PUBLICATION2. 02 02 ail V POS VIRTUAL P O S 28 Not Your Father s POS 3 A Imaging ij TEN ag graphics capabilities expand BY JULIE RITZER ROSS CONTRIBUTING EDITOR ONCE AMONG THE MOST BASIC pieces of equipment sold by retail VARs receipt printers are becoming increasingly sophisti cated While there will always be a market for models that do little more than generate a simple record of POS transactions the use of units with a myriad of enhancements clear ly taking hold In perhaps the most significant of recent devel opments Epson America has launched the TM H6000ll the first supermarket POS printer to offer Epson s a digital check imaging function The TM 6000II TM H600011 represents a new class of POS printer in that it com bines slip impact and two color thermal printing with integrated digital imaging technology the lat ter integrates electronic check conversion ECC and Ithnaca Transact nas launched an A List ally cost 400 to 600 per register Handling and routing expenditures associated with processing storing and routing paper checks decrease by approximately 38 percent with average processing cost per check decreasing from 34 cents to 21 cents Access to complete checks rather than MICR codes alone as with most check scanning terminals facilitates cash flow increases inter est Income and gives retailers valu able customer information for targeti
3. Once fully implemented AfterBOT s innovative ReceiptPLUS solution will give our cus tomer the ability to securely view their receipt details and related purchase information on our Web site a unique service we are proud to be the first to provide Digital receipts provide benefits to all tection for Retail Terbo Standards d s SATO HETAN FEDER THOA parties in a sales transaction propo nents claim They provide a new method of communicating with cus tomers for marketing and targeted pro motions help reduce third party credit charge backs and fraudulent returns and enable proximity payments through wireless devices such as cell phones and handheld PDAs In addition the digital receipt pro vides manufacturers and third parties with a standard method to obtain sales information for making production and promotion cycle adjustments streamlining warrantee and rebate claim processing and assists in the effi cient resolution of credit card purchase disputes between retailers and banks Interested parties can download the new specification from the ARTS Web site at www nrf arts org traditional check conversion aver age check processing time is reduced from 12 days to four days In general hardware vendors are responding to louder cries for elec tronic receipt capture and storage capabilities Merchants want a more efficient way than paper to maintain and retrieve receipts states George Devitt senior
4. RF Show in New York the availability of the IXRetail digital receipt XML schema The digital receipt is an electronic purchase verification that can be issued by retailers financial institutions or any other industry that provides consumers proof of purchase We are extremely pleased that the value of the XRetail digital receipt has been immediately recognized says Richard Mader executive director of ARTS AfterBOT a member of the Digital Receipt Development Group has announced the first implementa tion In the POS and retail management areas Sales Management Systems SMS has made a digital receipt feature available in its QuickSell Commerce software The benefits of the digital receipt are maximized by the IXRetail schema The standard creates a single data interface for all systems serving retail ers consumers manufacturers and third parties The AfterBOT ReceiptPLUS Web service solution has been implemented at Smart amp Final Stores the 223 store warehouse grocery retailer based in Commerce California AfterBOT s ReceiptPLUS solution which is the first digital receipt implementation based on the IXRetail digital receipt ARTS standard provides retailers with the ability to create deliver and archive dig ital receipts using in store POS transac tion data Superior customer service is the cornerstone of our success says Bob Graham vice president of Store Systems at Smart amp Final
5. ior vice president sales and marketing claims the products afford VARs more cost effective two color printing than dot matrix and traditional thermal printers For E S E M E VIRTUAL CENTRAL OFFICE E MULTILEVEL REPORTING ENTERPRISE WEB SUPPORT OPEN STANDARDS COMPLIANCE www volantesystems com paeh lt 4 example Stetson asserts our research shows that over a five year period expenditures for operating a thermal inkjet printer are 10 percent to 30 percent less than thermal Inkjet paper is half the price of thermals The price of consumables goes down too Our inkjet unit can print about 7 million characters with one cartridge A retailer would need two to three printer ribbons to perform the same operation Stetson adds that Ithaca Transact distrubutes its TCO Calculator to help its reseller partners figure out exactly how much money retailers would save using thermal inkjet receipt printing technology based on their individual printing require ments The firm has also launched an A List program for VARs that carry the POSjet line Under its aus pices channel players learn how to qualify prospects for color receipt printing implement printing solu tions that incorporate graphics capabilities and to convey the cost of ownership proposition to poten tial customers A List VARs are also eligible for additional marketing assistance special offers and leads from Ithaca T
6. l print ing capability Merchants see the use of color printing and images on receipts and combination receipt coupons as an effective way to not only build their brand repeat image but to cultivate business concurs Christophe Naasz technical sales manager Star Micronics Star Micronics new TSP600 Series ther mal printers promoted as low cost high speed units offering dual color printing support print 25 or 33 lines per second at a resolution of 203 dpi they company says LogoStore software allows for inter nal graphics and coupon storage TWO COLOR PRINTING Two other recent introductions to the vendor s line the TSP700 Series and the TSP800 Series permit two color printing at a rate of 60 and 50 lines per The TSP700s can store multiple logos or second respectively VPOS VIRTUAL Pos Fashion VOLANT S HAND HELD WIRELESS CAPABILITY FOR FAIL SAFE DATA PROTECTION DEAL 416 241 00 coupons enabling store logos or coupons to be produced with every receipt even if a serial printer is being utilized The TSP800s feature logo storage and handle paper measuring 4 4 wide for additional flexibility Ithaca Transact was out of the gate early with its POSjet 1000 ther Y S DEVELOPED IN JAVA T CUSTOMER DATA TRACKING ER INFORMATION Fax 410 241 042 mal inkjet printers which generate two color receipts in any combina tion of red blue green and black Jim Stetson sen
7. ng programs ECC means merchants can identify fraudulent transactions much faster than with 02 02 RSR program for POSjet VARs DIGITAL RECEIPTS check imaging into retailers existing POS systems Whenever a check is inserted into the printer a compo nent dubbed TransScan digitizes it and transmits its image to the back 7 office for processing Receipt printing occurs at a speed of 17 7 lines per second for two color and 53 lines per second for single color According to Bud Weist Epson s director of sales and marketing System Device group the TM 6000II affords a number of unique advan tages over other POS printing options Notably the com pany s line of Connect lt options renders the unit com patible with proprietary sys best of breed solutions alike enabling end tems and users to maximize IT invest ments they have already made Support for full IBM 4610 mode emulation lets retailers upgrade printer speed and performance with out buying entirely new POS systems while support for RS 232 and bi directional parallel interfaces RS 485 and USB PlusPower allows merchants to select the interface that meets their current requirements then upgrade as needs change Further the printer s check imag ing capability eliminates the need to credit purchase specialized authorization terminals which usu The Association for Retail Technology Standards ARTS announced at the recent N
8. ransact in selling its POSjet products pubes on Gregg Gallagher Citizen CBM THE WIRELESS WAIT Meanwhile interest in wireless receipt printing options continues on an upswing Wireless and other mobili ty based applications are appearing on our radar screen on an almost daily basis notes CBM s Gallagher He says his firm s future plans call for addressing such a trend via a variety of approaches details will be released sometime down the road Although all retail verticals are becoming or will become receptive to wireless receipt printing because of its usefulness in line busting remote POS applications the hospitality segment merits particular attention from VARs aiming to promote the technology contends Keith McNally senior vice president business devel opment at Ameranth Wireless Ameranth s wireless printing soft ware allows handheld computers used by wait staff for order taking purposes to be configured to print receipts at diners tables The fact that wireless reduces diners wait for receipts and there fore enhances operational efficien cies Is part of the reason it Is gaining favor among restaurateurs McNally observes However patrons and in turn operators also like it because of the security benefits inherent in eliminating the need for servers to walk away with peoples credit cards in order to process the transaction and print the receipt GEIA 02 02
9. vice pres ident and chief marketing officer of Hypercom which supplies credit authorization terminals Hypercom has developed epicReceipts database software for uploading receipt data to a secure server Information may also be downloaded to receipt print ers for printing onto paper should the Both Transact Technologies Ithaca and Citizen need arise CBM America report work on adding electronic journaling features to their printer lines GRAPHICS CAPABILITIES Demand for printers that can gener ate color receipts either with or with out graphic embellishments is also heating up Gregg Gallagher execu tive vice president Citizen CBM America attributes this trend to retailers growing recognition of the key role better looking receipts can play in communicating with con E qo ee ee nt Pee Se i m E i Ei a k Car EE moi me Preperres i burica Jai as re ee HHH nan A Star Micronics TSP600 thermal printer 19 Volume of Transactions sumers At press time Gallagher s Number of transactions at POS billions 2001 15 10 15 Type of Transaction Note Despite the rapid growth in both debit and credit card transactions checks are still the largest non cash form of payment used at POS Source Federal Reserve 2001 U S Snapshot and Extrapolation Study company was preparing to introduce the CBM1000 Type Il printer which will feature two color therma
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