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Sprint Nextel SP7084 User's Manual
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1. e 43 5708 fm Page 7 Monday September 18 2000 7 56 AM LIGHTNING Your telephone has built in protection circuits to reduce the risk of damage from surges in telephone and power line current These pro tection circuits meet or exceed the FCC re quirements However lightning striking the telephone or power lines can damage your telephone Lightning damage is not common Neverthe less if you live in an area that has frequent electrical storms we suggest that you unplug your telephone when storms approach to re duce the possibility of damage IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment ba sic safety precautions should always be fol lowed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Never install telephone wiring during a lightning storm 4 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 5 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the net work interface 6 Use caution when installing or modifying telephone lines 7 Do not fix the AC power supply cord to building surfaces with metal fittings 8 Unplug the telephone from the wall out let before cleaning Do not use liquid 10 11 12 13 1
2. USING A HEADSET You can talk with hands free convenience using an optional headset not supplied that has a modular type plug or s2 inch 2 5 mm sub mini plug Contact your local RadioShack store for a suitable headset If your headset has a modular plug connect it directly to the modular jack with the head set mark on the left side of the base To connect the headset with a sub mini plug first plug in the supplied headset jack adapt er sub mini to modular converter into the modular jack then plug the headset into this headset jack adapter Press HEADSET to answer or end a call While the headset conversation is in progress the headset indicator on the button lights red Switching Between the Headset and Speakerphone To switch from the speakerphone to the headset press HEADSET To switch from the headset to the speakerphone simply press SPEAKER MAKING CALLS To make a call lift the handset Press a line that is not in use Then dial the number The number appears on the base s display as you dial then after a few seconds the call s elapsed time appears Selecting a Line You can select the lines automatically or manually When you lift the handset or press SPEAKER or HEADSET you automatically get the first available line The line indicator on your station lights green and the indicator for the same line lights red at other stations The priority of lines is set in numerical order LINE 1 has
3. DND is turned on at the receiving station you entered an invalid extension number or the station is on another intercom call Check the display for the station number In this case you cannot make an intercom call At the called station INTERCOM flashes and the ID for the station placing the intercom call appears When Automatic Answer is on see Using Automatic Answer on Page 22 INTER COM and SPEAKER light and the speaker phone automatically turns on when you receive an intercom call If Automatic Answer is off press INTERCOM to answer the call using the speakerphone INTERCOM stops flashing and SPEAKER lights Lift the handset for privacy To end an intercom conversation press IN TERCOM again return the handset to the cra dle or press SPEAKER or HEADSET If you receive an intercom call during a phone conversation press INTERCOM to an Telephone Operation 21 So o 43 5708 fm Page 22 Monday September 18 2000 7 56 AM swer the intercom The outside line is auto matically placed on hold To return to the outside call press the line button for that line Using Automatic Answer With Automatic Answer on you can start talking as soon as you receive an intercom call without pressing any button The system is preset to ON To turn Automatic Answer off follow these steps 1 Press PROGRAM 2 Select PHON Then repeatedly select NEXT until AUTOANSWER appears 3 Select C
4. SAVE THESE INSTRUCTIONS 8 Features ul r 4 43 5708 fm Page 9 Monday September 18 2000 7 56 AM 1 A Quick Look at Your Phone Use these buttons to select options that appear on the screen by pressing the button below the desired option SCREEN DO NOT DISTURB press to stop in coming calls and pages To resume taking calls and pages press again SCRATCH PAD press once while the phone is on or off hook Enter a number you want to store then press again The phone beeps once To dial the stored num ber later lift the handset and press SCRATCH PAD When the number appears on the screen press DIAL PLAY PLAY REPEAT ALL NEW SES VSP FAST Q SLOW DONOTDISTURB MEMO CONV Indicator lights when Auto Attendant is on see Page 28 AUTO ATTENDANT CALLER ID CALL WAITING gt Sprint CO b ON OFF STOP PAGE ALL FLASH MEMORY DIAL REDIAL MEMORY DIAL while on hook enter a number you want to store then press once Press again to view the number To dial a stored number lift the handset and press MEMORY DIAL once Oe ooo MIC EEN em UU REDIAL press to redial the last phone number you called OOO intercom conrerence E mute HOLD VOLUME ANSWER PAUSE SPEAKER press once to use speakerphone twice to hang up Tal
5. The total recording time is about 28 minutes including the outgoing greet ing s All six greeting memories have the same prerecorded message Please record a message after the tone You can record your own greeting in any of the six memo ries If you intend to use the call routing fea ture you must record personalized greetings to direct your callers Greetings can be set up to greet the caller provide specific information allow the caller to record a message route a call announce a message only and not allow the caller to leave a message You can also select different greetings to play during specified times See Setting the Greeting Timer on Page 32 Important For the TAD to work Auto Atten dant must be turned on see Auto Attendant Operation on Page 28 RECORDING GREETINGS 1 Press PROGRAM 2 Select ANSW 3 Select NEXT twice until GREETING SETUP appears 4 Select ENTER RECORD GRT appears 5 Select ENTER If necessary repeatedly select NEXT to display the desired greeting number 6 Select ENTER to begin recording your greeting RECORDING 1 appears and you hear Please record a new greeting number followed by a beep After the beep say your message clearly about eight inches from the microphone 7 Select STOP when you finish recording The greeting automatically plays 8 Select NEXT until the next greeting number you want to record appears 9 Repeat Steps 6
6. ambu lance and you choose to test the stored number make the test call during the late evening or early morning hours to avoid peak demand periods Also remain on the line to explain the reason for your call 24 Memory Operation So e SP E 43 5708 fm Page 25 Monday September 18 2000 7 56 AM O Caller ID Operation e If you subscribe to Call Waiting with Caller ID service from your phone company the phone company sends information about the call as well as the time and date between the first and second rings of every call you receive The system displays this information when it receives a call and you can store up to 140 caller records for later review It also shows if caller information is unavailable or if the name and number were blocked by the call er If you subscribe to Call Waiting with Caller ID you will hear a tone through the handset when a call comes in then the Caller ID record appears If you want to answer the in coming call press FLASH To resume the previous phone conversation press FLASH again If the Caller ID memory becomes full any new call replaces the oldest call s record PROGRAMMING CALLER ID There are four operations you must perform to program your Caller ID Turning Caller ID Call Waiting On Off if you subscribe to Call Waiting with Caller ID service you can set the phone to show Call er ID information for an incoming call even w
7. sub mini to modular type plug con verter extension card Features So o 43 5708 fm Page 6 Monday September 18 2000 7 56 AM READ THIS BEFORE INSTALLATION We have designed your system to conform to federal regulations and you can connect it to most telephone lines However each tele phone and each device such as an answer ing machine that you connect to the telephone line draws power from the tele phone line We refer to this power draw as the device s ringer equivalence number or REN The REN is on the bottom of your sys tem If you use more than one telephone or other device on the line add up all of the RENS If the total is more than five your telephones might not ring In rural areas a total REN of three might impair ringer operation If ringer operation is impaired remove a device from the line Warning To prevent fire or shock hazard do not expose this product to rain or mois ture FCC STATEMENT Your system complies with Part 68 of FCC Rules You must upon request provide the FCC Federal Communication Commission registration number and the REN to your telephone company These numbers are lo cated on the bottom of the telephone s base Note You must not connect your telephone to coin operated systems party line systems most electronic key telephone systems e THE FCC WANTS YOU TO KNOW In the unlikely event that your telephone causes prob
8. Auto Attendant feature is on However you can set your station to Always Ring even in these circumstances Note Even with Always Ring on the station does not ring when you are talking on the speakerphone outside line or intercom 1 Press PROGRAM 2 Select PHON 3 Select NEXT four times so ALWAY SRING appears 4 Select CHANGE to toggle between ON and OFF 5 Press PROGRAM to exit SETTING THE HANDSET HEADSET AND SPEAKER VOLUME You can individually set the volume levels for the handset speaker and headset When you switch over the volume level is automat ically changed to the set level Handset Headset Volume While using the handset or headset select VOLUME to adjust the volume One to four bars appear to show the volume level 1 bar is the lowest and 4 bars is the highest The volume setting remains at this level until you change it or a power failure occurs Speakerphone Volume When using the speakerphone or when the phone is not in use select VOLUME to set the speakerphone volume One to eight sets of bars appear to show the level The volume setting remains at this level until you change it or a power failure occurs Preparation 17 So ik SP E 43 5708 fm Page 18 Monday September 18 2000 7 56 AM e O Telephone Operation Note This owner s manual primarily explains the operation using the handset You can also use a headset or the speakerphone
9. On a Desk 1 Remove the mounting bracket by pulling it down 2 Plug one end of one of the supplied 2 line modular telephone line cords into LINE 1 amp 2 on the bottom of the telephone Telephone Cord AC 4 L Adapter Todler y Cord ei Y 3 Route the cord through the groove on the bottom of the phone then plug the other end of the cord into a two line phone jack or a coupler that is con nected to two single line phone jacks 4 Plug the other cord into LINE 3 amp 4 on the bottom of the telephone use a coin to route the cord through the groove and plug the other end into the other two line jack or coupler 5 Leave the bracket detached and con nect the AC adapter see Connecting the AC Adapter on Page 13 and install the backup batteries see Installing the Backup Batteries on Page 13 6 Attach the bracket with the narrow end of the wedge pointing down into the top Installation 11 So ik e 43 5708 fm Page 12 Monday September 18 2000 7 56 AM T als four wall mount ports and push up to 1 lock in place On a Wall or Wall Plate 1 Follow Steps 1 5 of On a Desk 2 Turn the mounting bracket upside down then insert the bracket into the bottom slots with the narrow end of the wedge pointing upward Push the bracket up to lock into place 3 Alig
10. Re enter the remote code after hearing the remote code menu Disconnected after entering my remote code number You do not have any recorded messages U S Patents 5 289 529 5 400 393 RE34 968 Other Patents Pending Troubleshooting 37 So e 43 5708 fm Page 38 Monday September 18 2000 7 56 AM PERFORMING A SYSTEM UPDATE The system update renews the status of all the stations in the system The system auto matically updates itself when you discon nected Line 1 reconnected it or when AC power has failed and then been restored You must manually update the system when you remove a station from the system or change an extension ID If the network is set to full capacity and a sys tem update is required PERFORM SYSTEM UPDATE AT A DIFFERENT STATION or UPDATE NEEDED appears The station showing either display is not properly linked to the system so perform the system update at another station 1 Press PROGRAM 2 Select OTHER 3 Repeatedly select NEXT until SYSTEM UPDATE appears 4 Select YES UPDATING NOW appears When the update completes FIN ISHED appears 5 Press PROGRAM to exit E RESETTING THE TIME AND DATE The backup batteries keep the clock running for about one hour after a power failure If the power is out for more than one hour you must reset the clock 1 Press PROGRAM then select ANSW 2 Select NEXT TIME amp DAY SETUP appears Select EN
11. Ringer Volume esses eene nennen nnne nne nnne nnne Setting Always RING acct eal etae Ee ae ex RE Ie eave Setting the Handset Headset and Speaker Volume s ssessesseseesiesieesresrerneernernernenernneenene Handset Headset Volume AA Speakerphone Volume edu eec f lavas ae sedi EL EEEa a Ea Telephone Operation eene eiie pe rette EE seda ic Eed Usirig a Fleadsel e aetate o RH Switching Between the Headset and Speakerphone Making Ke UE Selecting a LING somiar dE dere crite de eege Eeer Making a Conference Call nennen nennen nennen enne Conference Calling with Two Outside Lines sseeeeeeeeen Elte NEE Answering a Call While You Are On Another Line ssseeeeeennen Transferring Calls ne eee Le EE Without Arninouncement i eret rit e ap ERR ED e ERR I RE RR ERRARE Re dE aer RadioShack and RadioShack com are trademarks used by RadioShack Corporation The Sprint Logo is a registered trademark of Sprint Communications Company L P Used under license 2 Contents H e T WS 43 5708 fm Page 3 Monday September 18 2000 7 56 AM WD With Announcement essessssssssseseennnnnenn nennen nnnnnn nnn nnne esses ss nnn n rennen nennen enn Using Auto e EI Using Flash EEE x mte aee eet eid dd a adu Using Hold cuiu dettes ev E PRI I Using Mute enea e e Rea I d eee ER Ete reds Using the IntercOm iter cat ee Pete tale ee ib He Dre R
12. any kind on the product Features So WS SS on EG 43 5708 fm Page 8 Monday September 18 2000 7 56 AM 16 To reduce the risk of electric shock do not disassemble the telephone Take it to a qualified serviceman when service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incor rect reassembly can cause electric shock when the telephone is subse quently used 17 Unplug the telephone from the wall out let and refer servicing to qualified ser vices personnel under the following conditions When the power cord plug is dam aged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water Ifthe telephone does not operate nor mally by following the operating instructions Adjust only those con trols that are covered by the operat ing instructions because improper adjustments of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation f the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance 18 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 19 Do not use the telephone to report a gas leak while in the vicinity of the leak
13. not supplied for hands free convenience Hearing Aid Compatibility lets you use your phone with hearing aids that have a T telephone switch TAD Telephone Answering Device Features Timed Answering lets you set two outgo ing messages to answer calls during a speci fied time of a day Multiple Answering Messages lets you make up to six messages for the caller to hear Programmable Remote Access Code lets you set a three digit remote access code for secure remote operation Call Screening lets you listen as a caller leaves a message so you can decide wheth er or not to answer the call Toll Saver lets you avoid unnecessary charges when you call by long distance to check your messages Variable Speech Control allows you to change the speed of message playback with out affecting the tonal quality Your local telephone company might offer a special telephone service called Rollover or Hunt This service allows incoming calls to a line in use to automatically switch to the next available telephone line Contact your local telephone company for more information re garding this service The phone comes with the following items telephone base handset coiled handset cord two long RJ14 modular cords and two short RJ14 modular cords AC adapter mounting bracket attached to the tele phone s base spare autodial station card 3 sz inch 2 5 mm headset jack adapter
14. on Page 28 You can also direct the call to another station within the system If you want the call to be answered by the station s TAD that receives the directed call VOICE MAIL must be on at each station Voice mail is preset to OFF To turn voice mail on press VOICE MAIL VOICE MAIL lights and the display shows the number of new and total messages re ceived Note GREETING TIMER appears when you press VOICE MAIL while the greeting tim er is on see Setting the Greeting Timer To turn voice mail off press VOICE MAIL again VOICE MAIL turns off Setting the Greeting Timer You can set the system to answer with Greeting 1 during a specified period and an swer with Greeting 2 or not answer for the re mainder of the time The timer is preset to OFF 1 Press PROGRAM 2 Select ANSW 3 Select NEXT twice until GREETING SETUP appears 4 Select ENTER 32 TAD Operation So 43 5708 fm Page 33 Monday September 18 2000 7 56 AM 5 Select NEXT four times until GRT TIMER OFF appears 6 Select CHANGE 7 Select ON 8 Select SET 9 Use the keypad to enter the time 4 dig its 0104 for example you want to the greeting timer to start Then select NEXT 10 Select CHANGE to toggle between AM and PM Then select NEXT 11 Use the keypad to enter the time 4 dig its 0330 for example you want the greeting timer to end Then select NEXT 12 Select CHANGE to toggle bet
15. priority over LINE 2 LINE 3 and LINE 4 If LINE 1 is in use you get LINE 2 as you lift the handset If LINE 1 and LINE 2 are in use you get LINE 3 If two lines are ringing at the same time and you lift the handset the same line priority applies To manually select a desired line lift the handset and press the desired LINE Notes An error beep sounds when you select the line button of a call in use where pri vacy has not been released or when you select the button for a line that is not connected If all lines are in use you hear an error beep and ALL LINES IN USE appears as you lift the handset Making a Conference Call When you are talking on a phone line other stations in the system cannot use that line This feature is called Call Privacy When you make or answer a call you automatically have privacy However when you make a conference call you turn off Call Privacy Press CONFERENCE to release privacy PRV RELEASED appears at your station and the line indicator flashes red at other stations 18 Telephone Operation So 43 5708 fm Page 19 Monday September 18 2000 7 56 AM Now any station in the system can pick up the line by pressing LINE When another station enters the conversa tion CALL JOINED appears and the line in dicator for the conference call turns green on the added station Conference Calling with Two Outside Lines 1 Press HOLD to put t
16. the area code if it matches the one you stored The system is preset to no area code Note In some areas the area code is nec essary even for a local call If you live in such an area do not enter the area code To program your Caller ID follow these steps Caller ID Operation 25 So o 43 5708 fm Page 26 Monday September 18 2000 7 56 AM 1 Press PROGRAM 2 Select OTHER CALLER ID appears 3 Select ENTER The CWCID Call Wait ing Caller ID menu appears 4 Select CHANGE to toggle between ON and OFF 5 Select NEXT The SAVE menu appears 6 Repeatedly select CHANGE until the desired option ALL ANSWER or UNANSWER appears 7 Select NEXT The OUTSIDE LINE menu appears 8 Select CHANGE until your access code appears 9 Select NEXT The AREA CODE menu appears 10 Use the number buttons to enter your area code 11 Select SAVE 12 Press PROGRAM to exit If you need to change a setting after you complete this setup follow these steps 1 Press PROGRAM 2 Select OTHER then ENTER 3 Repeatedly select NEXT until the desired menu appears 4 Select CHANGE as required 5 Repeatedly select NEXT until the AREA CODE menu appears then select SAVE Press PROGRAM to exit e REVIEWING CALLER ID RECORDS To review the caller ID record press CALLER ID The most recent caller ID record appears Repeatedly press gt to scroll through the old est records or lt
17. to 8 to continue record ing additional greetings 10 Press PROGRAM to exit When all desired greetings have been re corded you must select which greeting answers all incom ing calls see Selecting the Primary Greeting on Page 31 select whether callers can leave mes sages on the unit ANSWER or if all callers can only hear messages and not leave messages ANNOUNCE ONLY see Setting the Greeting Mode on Page 31 Reviewing the Greetings You can listen to your recorded greetings at any time Note If no greeting is recorded you hear Please record a new greeting 1 Press PROGRAM 30 TAD Operation So e 43 5708 fm Page 31 Monday September 18 2000 7 56 AM 2 Select ANSW 3 Select NEXT twice until GREETING SETUP appears 4 Select ENTER RECORD GRT appears 5 Select NEXT three times until CHECK GREETING appears 6 Select ENTER PLAY GREETING 1 appears 7 Repeatedly select NEXT until the greet ing number you want to check appears 8 Select START 9 Press PROGRAM to exit SETTING THE GREETING MODE The system has two greeting modes Answer asks the caller to leave a message An nounce Only is simply an announcement and does not let the caller leave a message The System is preset to Answer Note Announce Only lets you set the sys tem to route the call to a specified station and leave a message on that station 1 Press PROGRAM 2 S
18. to turn on and off 1 Follow steps 1 3 under Assigning an Auto Attendant Station on Page 28 2 Select ON OFF to turn Auto Attendant OFF 3 Select SAVE AUTO ATTENDANT turns off at all connected stations and AUTO ATTENDANT disappears from the screen of the designated Auto Attendant station 4 Press PROGRAM to exit e AUTO ATTENDANT STATION OPERATION The Auto Attendant station operates slightly different than other stations Caller ID registers all calls that ring at that station regardless of the individual station settings MUST REGISTR ALL appears if you try to select an option other than ALL Line Select automatically answers the ringing line when you lift the handset or press SPEAKER or HEADSET Page All the Auto Attendant station is ex cluded from this function Greeting Timer On when the greeting timer is set at the Auto Attendant station calls are automatically answered only when the greeting timer turns the TAD on Call Priority receiving incoming calls overrides certain operations If a call comes in during TAD message playback program ming or reviewing caller ID records the sys tem exits the current operation and receives the call Auto Attendant Operation 29 So o SP E 43 5708 fm Page 30 Monday September 18 2000 7 56 AM e O TAD Operation Each station has its own TAD Telephone Answering Device and can play up to six greetings
19. 00 7 56 AM A O Preparation On initial power up after all connections are completed each station displays INITIAL SETUP prompting you to set the station ID time and date Important In this manual the word select means you must press the button below the desired option SETTING UP THE STATIONS 1 At the INTIAL SETUP screen select START 2 Select NEXT SET STATION 11 appears 3 Repeatedly select CHANGE until the desired extension number 11 22 appears If the number is already used for another station an error beep sounds and nn NOT AVAIL appears nn the station number Select CHANGE to select another number 4 Select SAVE STATION nn SET appears 5 Select NEXT The time setting menu appears 6 Use the keypad to enter the hour and minutes in two digits Precede a single digit hour or minute with O 01 02 03 and so on If you make a mistake select BACK to re enter the correct time 7 Select SAVE then NEXT The AM PM selection menu appears 8 Select CHANGE to toggle between AM and PM then select NEXT The date set ting menu appears 9 Use the keypad to enter the month 01 12 and day 01 31 If you make a mistake select BACK to re enter the correct date 10 Select SAVE then NEXT The day set ting menu appears 11 Select CHANGE until the correct day of the week appears Then select NEXT INITIAL SETUP COMPLETE appears 12 Write the name or section
20. 4 15 E cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use the telephone near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place the telephone on an unsta ble cart stand or table The telephone may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ven tilation To protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This telephone should never be placed near or over a radiator or heat register This telephone should not be placed in a built in installation unless proper ventila tion is provided This telephone should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your local power com pany Do not allow anything to rest on the power cord Do not locate the telephone where the cord will be stepped on Do not overload wall outlets and exten sion cords as this can result in a risk of fire or electric shock Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of
21. Check the FAX PC switch The switch should be set to PHONE when a PC or fax is not connected Cannot operate the phone during a power failure Install the backup batteries 36 Troubleshooting So ev 43 5708 fm Page 37 Monday September 18 2000 7 56 AM E Problem Solution A caller s message was not saved The message was not over four seconds Caller transferred the call to another station after recording the message at your station Cannot select the greeting Greeting timer is on Turn off The telephone answering system is dis abled Connect Line 1 Cannot turn voice mail off The station is the Auto Attendant Turn off Greeting timer is on Turn off The greeting callers hear is not Greeting 1 Greeting timer is on Turn off Check primary greeting setting Callers cannot access a station s voice mail Make sure that station has voice mail turned on ConnectLine 1 e Callis on the private line The phones ring but the answering system does not answer the call Auto Attendant is on Turn off Voice mail is turned off Turn on Auto Attendant is not programmed to answer the ringing line Communication errors occur during call transfer intercom page all A station might have been removed without performing a System update Cannot enter remote code number to access my messages
22. E ed Re ae Using Automatic Answer sinirini nann nentes tentent innen Paging EE EE Monitoring Other ROOMS 2 rodent LL Lu Eee ieee Using Standard Phones with the System sse 22 Memory Operation 23 Storing a Name and Number in Memory sss 23 Entering a Pause sepe edulis e ee eee eR WEE REA CENE TEN e fe 23 Editing Stored N rnbers eie dence cte rece docte cuite rec chuc dra 23 Deleting Stored Numbers eese eene nennen ennt 24 Di ling a Stored N tmbert 1 irri ei RD ESO PD ERR qe 24 Chain Dialing Service Numbers A 24 Testing Stored Emergency Numbers A 24 Caller ID Operation mI 25 Programming Gallet D s hd cocco clero te dees refer reote pez cher eee 25 Reviewing Caller ID Records AAA 26 Galler ID Messages 3 3 dtm one Oe A RR iA 26 Dialing Numbers From a Caller ID Record sss 26 Storing a Caller ID Record in Memory ssseeeeeeeneeneeneenee nennen 27 Deleting Records ensem ase nek ee quens 27 Caller ID Operation with Auto Attendant On 27 Auto Attend nt Operation 21 5 ence terres dE 28 Assigning an Auto Attendant Station essssssssssseeeeeeeeennee nennen 28 Turning off Auto Attendant AAA 29 Auto Attendant Station Operation sse nre 29 TAD Operation ee 30 Recording Ee EE 30 Reviewing the Greetings net eR eec ate qan ea
23. EDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICE ABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL This symbol is intended to alert you to the presence of uninsu lated dangerous voltage within the product s enclosure that might be of sufficient magnitude to con stitute a risk of electric shock Do not open the product s case This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accom panying this product 4 Contents o 43 5708 fm Page 5 Monday September 18 2000 7 56 AM E TT Features Your Sprint 4 Line Phone System combines advanced telephone technology with a com plete four line telephone system You can connect up to twelve stations with each serving as an extension on which you can make and receive outside as well as internal calls The phone s other features include Caller ID Memory stores and displays up to 140 incoming call records incoming phone numbers and names Auto Attendant System sets one station as Auto Attendant so every call is first re ceived by that station Intercom with Paging lets you call indi vidual stations or page all stations at the same time Digital Speakerphone allows clear handsfree conversations Call Routing lets you route callers to any extension Headset Jack lets you attach a headset
24. HANGE to toggle between ON and OFF 4 Press PROGRAM to exit Note When Automatic Answer is on at the receiving station it takes about 5 seconds for the receiving station to turn on after INTER COM is pressed at the originating station Paging All Stations You can page all the stations on Line 1 1 Hold down PAGE ALL A beep sounds and PAGING appears At the called sta tions EXT nn PAGING appears 2 Continue holding down PAGE ALL and speak into the handset or microphone 3 Release PAGE ALL to end the page Note Stations that are off hook have DND on or are assigned as the Auto Attendant do not receive the page e Monitoring Other Rooms You can activate another station s speaker phone to listen to activities in the room where the station is located Note The station contacted must have Auto matic Answer on for room monitoring to work 1 Press INTERCOM EXT appears 2 Enter the extension number of the sta tion to be monitored When INTERCOM CALL appears press MUTE 3 To end room monitoring return the handset to the cradle or press HEADSET SPEAKER or INTERCOM USING STANDARD PHONES WITH THE SYSTEM You can connect and use a standard tele phone with the system but several features of the system such as call transfer inter com Call Privacy or page will not operate The system s line status indicators show the status of the line with a standard telephone connected A stan
25. ID record is stored at the Auto Attendant station and any station set to the appropriate save setting Call Waiting with Caller ID information ap pears only on the active station For exam ple if you are talking on Line 3 and a new call comes in on Line 3 only your station will receive the Caller ID information When a call is transferred from one station to another the second station receives the Caller ID data However the second station cannot re transfer the caller ID data Caller ID Operation 27 So e SP E 43 5708 fm Page 28 Monday September 18 2000 7 56 AM e O Auto Attendant Operation Auto Attendant sets a station to answer calls and direct messages through the system without an operator The recorded greetings help callers reach the desired station If you assign an Auto Attendant station when a call comes in only the Auto Atten dant station rings The station answers a call with the greeting directing the caller to an other station in the system To access a station the caller must enter the corresponding extension number after press ing 11 12 and so on To access a station s greetings the caller must enter the greeting number preceded by 0 01 02 and so on For example when Auto Attendant answers a call the caller hears Hello you have reached ABC Corporation To skip the greeting and go directly to voice mail select now To talk to our marketing
26. OGRAM until the required num ber appears For example if you stored area code 817 into the phone and you received a call from 817 555 1234 you see the follow ing as you repeatedly press PROGRAM e 555 1234 e 817 555 1234 1 817 555 1234 e 1 555 1234 To cancel your call press CALLER ID Note If a Caller ID record does not contain a phone number if it was blocked by the caller for example you cannot dial from that record STORING A CALLER ID RECORD IN MEMORY 1 Recall the Caller ID record you want to store 2 Hold down the desired memory location button until you hear a beep and SAVE TO LOC nn appears 3 Select YES The number of the caller ID record appears Select NEXT to accept the number To edit the number see Editing Stored Numbers on Page 23 Note Include the outside line access code add or delete the area code or add 1 for long distance as necessary 4 The Caller ID name appears Select SAVE to store the name and number e To edit the name see Editing Stored Numbers on Page 23 5 Press CALLER ID to exit DELETING RECORDS You can delete Caller ID records individually or all at once Recall the record and press DELETE Then select YES to delete the dis played record ALL to delete all caller ID records or NO to cancel the deletion CALLER ID OPERATION WITH AUTO ATTENDANT ON When the Auto Attendant is on the Caller ID information appears on all stations The Call er
27. TER The time set ting menu appears 3 Use the keypad to enter the hour and minutes in two digits Precede a single digit hour or minute with 0 01 02 03 and so on If you make a mistake select BACK to reenter the correct time 4 Select SAVE then NEXT The AM PM selection menu appears 5 Select CHANGE to toggle between AM and PM After setting AM or PM correctly select NEXT The date setting menu appears 6 Use the keypad to enter the month 01 12 and day 01 31 If you made a mistake select BACK to re enter the correct date 7 Select SAVE then NEXT Day of the week setting menu appears 8 Select CHANGE until the correct day of the week appears Then select NEXT 9 Press PROGRAM to exit Note INPUT CORRECT DATA appears if you enter an invalid date or time Check and correctly enter the data 38 Troubleshooting So e 43 5708 fm Page 39 Monday September 18 2000 7 56 AM CARE Keep the phone dry if it gets wet wipe it dry immediately Use and store the phone only in normal temperature environments Handle the phone carefully do not drop it Keep the phone away from dust and dirt and wipe it with a damp cloth occasionally to keep it looking new e Modifying or tampering with the phone s in ternal components can cause a malfunction and invalidate its warranty and void your FCC authorization to operate it If your phone is not performing as it should take it
28. WY Els 43 5708 fm Page 1 Monday September 18 2000 7 56 AM we A a EEE D rin SP708 4 Line Phone System sing this equipment ad before u Please re SP E 43 5708 fm Page 2 Monday September 18 2000 7 56 AM 1 Contents e LR Read This Before Installation innana ione ce torre rites encor rae ro cuui e A Quick Look at Your Phone eeeeeeeeeee nenne nennen nna na aaa nnmnnn ennnen ennnen LESTIE Ur icem Planning Your System etm etr det get ter a ele Ede doe ae System Gorimiurnieatiorn 5 neret D an IRE EE Square ele e le EE Non Square Configuration Private Line Support 00 0 eeceeeceeeeeeeeeeeeeeteeeeeeeseeeeneeeas Mo nting the Systerm geed re Pest repete tenses req at s On aJmDesk z iuh etes Eesen On a Wallot Wall Pl te reine dtt cute eet it tle Installing the Backup Batteries AAA Battery Power Levels uei e be ge tte e REA bh Do Ce Connecting the AC Adapter AA Attaching Bue EE Connecting a Fax or PC Modem nennen nnne nnne nre enne nnne nnne ir EDD E Setting up TR e TEE Verifying the Station and Line Configurations ssseeeeeeenne Verifying System Configuration esssessesssseseeeeenenenneen nennen nennen Station RESESt RE Changing or Updating a Station Extension Number cccccccceesseeeeseeeeeeeeeeseeeseeereees Setting the Private Ine aiio ERR EC Setting tlie Ringer oi epu ewe et Eau etu eic Setting the
29. a tion of incidental or consequential damages so the above limitations or exclusions may not apply to you In the event of a product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on which a refund is made become the prop erty of RadioShack New or reconditioned parts and products may be used in the performance of warranty service Repaired or replaced parts and products are warranted for the remainder of the original warranty period You will be charged for repair or replacement of the product made after the expiration of the warranty period This warranty does not cover a damage or failure caused by or attributable to acts of God abuse accident misuse improper or abnormal usage failure to follow instructions improper installation or maintenance alteration lightning or other incidence of excess voltage or current b any repairs other than those provided by a RadioShack Authorized Service Facility c consumables such as fuses or batteries d cosmetic damage e transportation shipping or insurance costs or f costs of product removal installation set up service
30. adjustment or reinstallation This warranty gives you specific legal rights and you may also have other rights which vary from state to state RadioShack Customer Relations 200 Taylor Street 6th Floor Fort Worth TX 76102 We Service What We Sell 43 5708 RadioShack Corporation 09A00 Fort Worth Texas 76102 Printed in Indonesia e
31. an to check your mes sages by long distance you can choose the toll saver setting The TAD answers on the first two rings if you have a new message If there are no new messages the TAD an swers after four rings This gives you time to hang up before the TAD answers so you can avoid unnecessary long distance charges To select the number of rings follow these steps 1 Press PROGRAM 2 Select ANSW 3 Repeatedly select NEXT until RING SELECT appears 4 Use the keypad to enter your ring selec tion 2 9 or 0 for toll saver 5 Select SAVE 6 Press PROGRAM to exit CALL SCREENING You can also let the TAD answer calls for you while you listen to the caller s message through the speaker If you decide to answer the call press the corresponding line button You cannot hear the incoming message un less Call Screening is turned on Call Screen is preset to OFF 1 To turn Call Screen on repeatedly press SCREEN until SCREEN DO NOT DIS TURB lights 2 To turn Call Screen off repeatedly press SCREEN until SCREEN OFF appears and SCREEN DO NOT DISTURB goes off e Note Voice mail must be on for Call Screen to operate To turn voice mail on press VOICE MAIL until VOICE MAIL lights SETTING THE TAD TO ANSWER CALLS To set the TAD to answer calls you must set the Auto Attendant on VOICE MAIL automati cally turns on and VOICE MAIL lights when you set the Auto Attendant on see Auto At tendant Operation
32. at key twice to display the second let ter three times to display the third letter or four times to display the fourth letter Pressing the key repeatedly cycles through all the characters on the key To add a space press 1 7 Select NEXT to move the cursor to the right 8 Repeat Steps 6 and 7 until the name is entered then select SAVE to store your entry 9 Repeat Steps 4 through 8 to store addi tional numbers 10 Press PROGRAM to exit Use the memory card to keep track of your stored numbers Lift the card s cover off write down the names and numbers then snap the cover back into place Entering a Pause In some telephone systems you must dial an access code 9 for example and wait for a second dial tone before you can dial an out side number You can store the access code with the phone number However you should also store a pause after the access code to allow the outside line time to con nect To enter a 2 second pause press HOLD PAUSE The display shows P for pause entry You can add more pause entries for a longer pause Editing Stored Numbers 1 Follow Steps 1 4 under Storing a Name and Number in Memory 2 Select EDIT The stored number appears To change it select to move the cursor left then DEL to remove the digits Then use the keypad to enter the new digits Memory Operation 23 So 43 5708 fm Page 24 Monday September 18 2000 7 56 AM 3 Se
33. ck on Caution Pushing RESET erases all data and System information CHANGING OR UPDATING A STATION EXTENSION NUMBER You set the extension number 11 22 when you initially set up the system see Setting up the Stations on Page 15 If you must change the number follow these steps 1 Press PROGRAM 2 Select OTHER then NEXT SET STA TION ID appears 3 Select ENTER SET STATION and the current extension number appear 4 Repeatedly select CHANGE until the e If the number is already used for another station an error beep sounds and nn NOT AVAIL appears Select CHANGE to select another number 5 Select SAVE 6 Press PROGRAM to exit SETTING THE PRIVATE LINE You must connect Lines 1 and 2 to all the stations in the system for the intercom and paging features to work However when you create a non square configuration see Non Square Configuration Private Line Sup port on Page 10 you can make Lines 3 or 4 private lines so your station and the TAD can answer the lines when the Auto Atten dant feature is turned on The private line is preset to OFF 1 Press PROGRAM 2 Select PHON then select NEXT five times so PRIV LINE OFF appears 3 Select CHANGE then ON OFF to set the private line to ON ON SELECT LN34 appears and 34 flashes 4 Use the number button to select the line that you do not want to be private Your selection disappears 5 Select SAVE 6 Press PROGRAM t
34. connected to which station you can transfer calls on some lines to some sta tions The following chart shows a sample non square configuration In this configuration lines 1 and 2 are common to all stations and lines 3 and 4 are available to groups of sta tions Station 11 is the Auto Attendant Since all lines are available at the Auto Attendant station the Auto Attendant can answer all lines Calls to Lines 1 and 2 can be transferred to all stations Calls on Line 3 can be transferred to all sta tions except stations 14 and 15 Calls on Line 4 can only be transferred to the stations that have Line 4 stations 11 16 and 17 in the sample below If you want to build a non square configuration we suggest you make a planning chart similar to the one shown for easier connection Station ID Line Number Station 11 X Auto Attendant Station 12 Station 13 Station 14 Station 15 Station 16 Station 17 Station 18 Station 19 Station 20 Station 21 Station 22 x x x x lt Xx KL XX X Xx Xx x Xx KL XK LK KK LK Xx x x Xx x x xxx Note See Setting the Private Line on Page 16 to effectively use the private line s e MOUNTING THE SYSTEM You can place your phone on a desk or mount it on a standard wall plate or directly on a wall Select a location that is near a modular telephone line jack and an AC out let
35. dard telephone can join a call in the system at any time Call Privacy is automati cally released If the person at the standard telephone hangs up but you want to continue the call press CONFERENCE to restore Call Privacy 22 Telephone Operation So o es 43 5708 fm Page 23 Monday September 18 2000 7 56 AM E O Memory Operation You can store up to 20 phone numbers and names in memory then dial a stored number by specifying the memory location Each stored number can be up to 16 digits and each name can be up to 14 characters STORING A NAME AND NUMBER IN MEMORY 1 Press PROGRAM 2 Select PHON then NEXT until AUTO DIAL SETUP appears 3 Select ENTER 4 Repeatedly select NEXT until the desired memory location 01 20 appears Then select EDIT NUMBER or a number if the location has been stored previously appears Note Locations 01 to 10 are the upper memories locations 11 through 20 are the lower memories To access the lower memories press LOWER then the desired autodial button see Dialing a Stored Number on Page 24 5 Use the keypad to enter the stored num ber up to 16 digits If the number is entered incorrectly select lt to move the cursor left then DEL to remove the dig its Use the keypad to re enter the cor rect digits 6 Select NEXT Use the keypad to enter the name up to 14 characters Press the key once to display the first letter on th
36. delete all messages press SAVE within 3 seconds after you press ERASE The TAD announces I will save messages REMOTE OPERATION Programming a Remote Access e Code The TAD s three digit remote access code prevents unauthorized remote access to your messages The access code is preset to 1 2 3 Follow these steps to change the code to any number from O O 0 to 9 9 9 1 Press PROGRAM 2 Select ANSW 3 Select NEXT four times until REMOTE CODE appears 4 Enter three digits using the keypad Select CHANGE 5 Select SAVE 6 Press PROGRAM to exit To check your remote access code follow Steps 1 3 above The current access num ber appears Press PROGRAM to exit Using Remote Access While you are away from your home or of fice you can use a touch tone phone or pulse rotary phone with a pocket tone dialer available through your local RadioShack store to access your messages Press To i Play All Messages 2 Save All Messages 3 Erase All Messages Skip Backward Skip Forward The TAD hangs up after you enter your re mote access code if no new messages were received TAD Operation 35 So e SP E 43 5708 fm Page 36 Monday September 18 2000 7 56 AM e O Troubleshooting Problem Solution Cannot program the existing ID after discon necting and re connecting the phone Perform a system update at another statio
37. e you might experience interference crosstalk between telephone lines The USOC number of the two line jack to be installed is RJ14C or RJ14W for a wall plate jack The USOC number of the single line jack to be installed is RJ11C or RJ11W for a wall plate Before actually starting the connections plan your system accordingly 1 Identify the number of stations you need maximum is 12 2 Determine which outside lines connect to which stations maximum 4 per sta tion 3 Decide which stations require a private line see Setting the Private Line on Page 16 SYSTEM COMMUNICATION The system uses Line 1 to transmit informa tion such as system and line use status as well as up to two simultaneous intercom con versations Lines 1 and 2 must be common to all sta tions Lines 3 and 4 can be common to all or some of the stations Note If Line 1 is disconnected you can still make and receive phone calls on the other lines but the phones will not work as a sys tem Square Configuration When all lines are all common the configura tion is called square Since all lines are com mon calls on any line can be transferred to any station Non Square Configuration Private Line Support When all lines are not common the configu ration is called non square Depending on 10 Installation So o SZ e e 43 5708 fm Page 11 Monday September 18 2000 7 56 AM which line is
38. e call to is available 1 Press HOLD then INTERCOM EXT appears Enter the extension number of the station you want to speak with INTERCOM CALL and the receiv ing station s extension appear 2 When you hear a beep and the other extension answers advise the person that you are transferring a call then press the line button TRANSFER EXT appears 3 Enter the extension number of the sta tion you want to forward the call to CALL TRANSFER appears Hang up Notes If INVALID ID appears you entered either your own station number or an invalid station number Enter a valid sta tion number If UNABLE TO CALL appears Do Not Disturb DND is turned on at the receiv ing station you entered an invalid exten sion number or the station is on another intercom call Check the display for the station number You cannot transfer the call e USING AUTO REDIAL Auto Redial automatically redials a busy or unanswered number 10 times every 10 sec onds If the line is still busy after 10 attempts Auto Redial turns off 1 When you get a busy signal or no answer hang up and immediately press REDIAL twice SPEAKER flashes slowly 2 When the call is answered the system enters the speakerphone operation mode Use the speakerphone or lift the handset and carry on the conversation 3 To cancel auto redial before 10 attempts press REDIAL again USING FLASH If you have Call Waiting services you can u
39. elect ANSW then select NEXT twice until GREETING SETUP appears 3 Select ENTER then select NEXT twice So GRT MODESELECT appears 4 Select appears ENTER MODE ANSWER 5 Select CHANGE to toggle between ANSWER and ANNC ONLY Note If a greeting has not been recorded PLEASE RECORD GREET ING 1 appears e 6 Select DONE 7 Press PROGRAM to exit SELECTING THE PRIMARY GREETING After recording all the greetings select the primary greeting The factory preset greeting is Greeting 1 Note When the greeting timer is pro grammed see Setting the TAD to Answer Calls on Page 32 you cannot select a pri mary greeting The greeting that plays during the programmed time is always Greeting 1 Greeting 2 plays the rest of the time 1 Press PROGRAM 2 Select ANSW 3 Select NEXT twice until GREETING SETUP appears 4 Select ENTER 5 Select NEXT SELECT GRT appears Select ENTER If the greeting timer is turned on CAN NOT SELECT GREETING GREET ING TIMER IS ON scrolls across the display GRT n NO RECORD appears if the selected greeting has not been recorded 6 Select CHANGE to choose the main greeting you want to answer calls GRT n RECORDED appears Select DONE 7 Press PROGRAM to exit TAD Operation 31 So 43 5708 fm Page 32 Monday September 18 2000 7 56 AM SELECTING THE NUMBER OF RINGS You can select how long the TAD waits to answer a call If you pl
40. ephone 2 Route the adapters cord through the groove on the bottom of the phone then plug the adapter into a standard AC out let ATTACHING THE HANDSET Plug one end of the supplied coiled cord into the jack on the telephone s handset Plug the other end into the jack with the handset mark on the left side of the telephone s base Note Your local RadioShack store sells a variety of longer coiled handset cords which can be useful if your telephone is mounted on a wall Installation 13 So H ik SZ e e 43 5708 fm Page 14 Monday September 18 2000 7 56 AM CONNECTING A FAX OR PC MODEM You can connect a fax or PC modem to the system s data port which uses Line 2 When you use a fax or modem the connection is protected and will not be interrupted by in coming or transferred calls PC FAX PHONE 1 Connect the fax s or the modem s cord to the DOWN STREAM data port 2 Set PC FAX PHONE to PC FAX The data port is always active regard less of the PC FAX PHONE setting Plac ing the switch in the PC FAX position silences the ring turns off the Line 2 sta tus indicator and prevents the TAD from answering calls on Line 2 3 Set PC FAX PHONE on all the stations connected to Line 2 to PC FAX including the Auto Attendant station When a call comes in on Line 2 only the fax or modem answers 14 Installation So ik es 43 5708 fm Page 15 Monday September 18 20
41. for each extension on the supplied extension card and slide it into the slot on the bot tom of the phone Note INPUT CORRECT DATA appears if you enter an invalid date or time Check and correctly enter the data VERIFYING THE STATION AND LINE CONFIGURATIONS 1 Select LINE 1 The line indicator lights green and the speakerphone indicator lights red The station ID appears to indi cate the station is in use 2 Using another phone dial the telephone number for Line 2 The line indicator for Line 2 flashes red If the indicator does not flash check for correct installation 3 Repeat Step 2 for Lines 3 and 4 If the indicators for all the lines flash you have successfully installed this station Preparation 15 So o 43 5708 fm Page 16 Monday September 18 2000 7 56 AM VERIFYING SYSTEM CONFIGURATION To verify that all stations are communicating hold down PAGE ALL until PAGING and the station numbers for all connected stations appear Be sure all the stations connected to Line 1 appear If any station does not appear make sure the lines to and from that station are connected and in the correct line jacks STATION RESET If line conditions cause communication er rors between stations you might have to re set the station s To reset a station insert the tip of a pen into RESET on the back of the phone A click sounds and the display and station indicators briefly turn off then ba
42. he first call on hold The line indicator flashes green 2 Make or answer a call from another line 3 Press CONFERENCE The display shows PRV RELEASED 4 Press the line button for the call on hold The conference call has been estab lished and you can talk with both parties 5 To end the conference call hang up and both parties are disconnected If you want to continue speaking with one of the calling parties press the line button for the caller you want to keep the other caller is disconnected To speak privately with one of your con ference call parties press HOLD to place both calls on hold Then press the line button for the party you want to speak with To re establish the 3 way confer ence call press CONFERENCE then the line button for the party on hold Notes To conference two calls your station must have made or received both calls You cannot make a conference with a call made or received by another station The line indicators must both be green to establish a conference call e You cannot make a conference call between outside lines and the intercom ANSWERING CALLS When a call comes in the phone rings if the ringer is not set to OFF and the line button for the line rapidly flashes When Auto Attendant is off lift the handset or press SPEAKER or HEADSET The first ringing line is automatically selected When Auto Attendant is on and you want to answer the call at a station o
43. hile you are using the phone Selecting the Save Method for Received Caller ID Data you can choose one of three ways to store caller ID records ALL Stores all the records answered or not answered The system is preset to ALL UNANSWER Stores the records for calls received by or transferred to your station but not answered by you or the answering system ANSWER Stores the records for the calls you answered Notes You must turn off the Auto Attendant to choose ANSWER or UNANSWER If Auto Attendant is on ALL is automat ically selected f you are using the Caller ID Call Waiting feature all the call data are stored regardless of which option you choose Setting the Access Code H your phone System requires that you dial an access code 9 for example before you dial an outside number you can program the phone to auto matically dial the access code when calling a stored caller ID record The system is preset to no access code appears on the dis play If an access code is not required leave this setting as Setting the Area Code To quickly dial a number from a Caller ID record see Dialing Numbers From a Caller ID Record on Page 26 or to correctly store a number from a record into a memory dialing location see Storing a Caller ID Record in Memory on Page 27 you must store your local area code in the memory Then when you dial from a Caller ID record the system skips
44. k clearly in the direction of the phone To switch to the handset lift the hand set To switch back press SPEAKER again A Quick Look at Your Phone M SP E 43 5708 fm Page 10 Monday September 18 2000 7 56 AM E O Installation Installing your phone is easy but it is impor tant that you follow the instructions in the se quence that they appear in this manual for the telephone to work properly PLANNING YOUR SYSTEM To take full advantage of many of the sys tem s features you must have four telephone lines with separate phone numbers Howev er you can choose to connect the system to only one two or three telephone lines You can connect the system to two line mod ular telephone line jacks or you can connect it to single line jacks If you use single line jacks you must also use an optional two line coupler available at your local RadioShack store Notes Your system is for tone lines only If your telephone service is pulse type check with your telephone company about changing to tone service Your system connects directly to a mod ular telephone line jack If your tele phone wiring does not have a modular jack you can update it yourself using jacks and adapters available at your local RadioShack store or have the tele phone company update the wiring for you The line that connects the telephone jacks to the telephone company s wiring must be twisted pair cable Otherwis
45. lect NEXT 4 Select lt to move the cursor left and DEL to remove characters Then enter the character as described in Steps 6 and 7 under Storing a Name and Num ber in Memory on Page 23 5 Select SAVE The next autodial station appears 6 Repeat Steps 2 through 5 to edit the other entries if desired 7 Press PROGRAM to exit Deleting Stored Numbers 1 Follow Steps 1 3 under Editing Stored Numbers 2 Select lt to move the cursor left and DEL to remove all the characters 3 Select SAVE The next autodial station appears 4 Repeat Steps 2 through 5 to delete addi tional entries if desired 5 Press PROGRAM to exit DIALING A STORED NUMBER To dial a number stored in memory lift the handset and select the desired memory loca tion For an upper memory location 01 10 sim ply press a memory button For a lower memory location 11 20 press LOWER then a memory button If you press a button for an empty location NO DATA appears e Chain Dialing Service Numbers For quick recall of numbers for special ser vices such as bank by phone store each group of numbers in its own memory loca tion Dial the service s main number first Then at the appropriate place in the call select the number for the location where the additional information is stored Testing Stored Emergency Numbers If you store an emergency service s number police department fire department
46. lems on the telephone line the telephone company can disconnect your ser vice The telephone company attempts to no tify you in advance If advance notice is not practical the telephone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC Also the telephone company can make change to its lines equipment operations or procedures that could affect the operation of this telephone The telephone company noti fies you of these changes in advance so that you can take the necessary steps to prevent interruption of your telephone service This equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this equipment by call aggre gators to block access dialing codes is a vio lation of the Telephone Operator Consumers Act of 1990 Your phone might cause TV or radio interfer ence even when it is operating properly To determine whether your phone is causing the interference turn off your phone If the inter ference goes away your phone is causing it Try to eliminate the interference by moving your phone away from the receiver connecting your phone to an AC outlet that is on a different electrical circuit from the receiver contacting your local RadioShack store for help If you cannot eliminate the interference the FCC requires that you stop using your phone 6 Features So
47. n see Per forming a System Update on Page 38 Cannot access the program mode Station is off hook or on hold Hang up or turn off hold Does not receive PAGE ALL The station is set as the Auto Attendant Turn off DND is on Turn off Cannot join in a conference call Release Call Privacy see Making a Conference Call on Page 18 Another station has already joined the call Intercom does not work Make sure both stations are connected to Lines 1 and 2 Called station is in DND Cannot view the activity of other stations Line 1 is not common to all units The line indicator flashes when a call comes in but the phone does not ring Auto Attendant turned on Turn off Ringer switch set to off Turn on Ringer programmed as off Turn on DND turned on Turn off One station s number continues to appear when the station is not in use DND is on at that station Turn off Make sure the unit is connected to the line and AC power The telephone does not ring Auto Attendant turned on Turn off Ringer switch set to off Turn on Ringer programmed as off Turn on There is no dial tone and the display is blank Connect AC power Callers cannot hear you when using the handset but you can hear them Check the handset cord connection Check MUTE When a call comes in on Line 2 LINE 2 indi cator does not light
48. n the bracket s keyhole slots with the wall plate studs then slide the base downward to secure it Note To mount the telephone directly on a wall you need two screws not supplied with heads that fit into the keyhole slots on the bottom of the base Follow these steps for placement on a wall Drill two holes 315 16 in inches apart Br Thread two screws E into the wall letting the heads extend l about s inch 1 8 EZ Follow Steps 1 5 of On a Desk e Turn the mounting bracket upside down then insert the bracket into the bottom slots with the narrow end of the wedge pointing upward Push the bracket up to lock into place 4 Align the keyhole slots on the telephone with the screws then slide the telephone downward to secure it 12 Installation So So E E SZ e e 43 5708 fm Page 13 Monday September 18 2000 7 56 AM INSTALLING THE BACKUP BATTERIES Your system requires four AA batteries to provide backup power for a few hours if AC power fails The backup batteries do not power all the system s features For the best performance and longest life we recom mend RadioShack alkaline batteries If the power fails but the backup batteries are installed and have power all data and sys tem information is retained and network com munication is restored Cautions Use only fresh batteries of the required size and recommended type Before replacing
49. ng Your call will be answered short ly This message cannot be changed When you finish the call or switch to the headset or handset the caller hears the greeting and the system is ready to record the incoming message Or you can answer the call by pressing the flashing line button thereby terminating the original call or the in tercom call ASSIGNING AN AUTO ATTENDANT STATION You can assign only one station in the sys tem as the Auto Attendant The station must have common lines with all the stations in the system The Auto Attendant is preset to OFF 1 Press PROGRAM 2 Select ANSW AUTO ATTND appears 3 Select CHANGE 4 Select ON OFF 28 Auto Attendant Operation So e 43 5708 fm Page 29 Monday September 18 2000 7 56 AM Note ALREADY ACTIVE appears if Auto Attendant has already been estab lished at another station Turn the Auto Attendant off at that station 5 Use the keypad to select the line s you want the Auto Attendant feature to answer 6 Select SAVE AUTO ATTENDANT and VOICE MAIL light and AUTO ATTEN DANT flashes on the station designated as Auto Attendant AUTO ATTENDANT lights on Line 1 7 Press PROGRAM to exit TURNING OFF AUTO ATTENDANT To turn Auto Attendant off follow these steps at the Auto Attendant station Or after set ting Auto Attendant on a station see Setting the Greeting Timer on Page 32 to automati cally program Auto Attendant
50. o exit Note If you want to make a conference call you must set PRIV LINE to OFF SETTING THE RINGER Ringer settings are individually set at each station for each line When the ringer is on extension number desired 11 22 the line rings when calls are received When appears the ringer is off that line does not ring when a call is received Whether the ringer is 16 Preparation So o SZ e e 43 5708 fm Page 17 Monday September 18 2000 7 56 AM turned on or off the line indicator flashes when a call is received The phone is preset as ringer ON for all lines To turn the ringer off for individual lines fol low these steps 1 Press PROGRAM 2 Select PHON then select NEXT twice so the RINGER SELECT menu appears 3 Select ENTER LINE n RING ON appears 4 Select CHANGE to toggle between turn ing the ringer ON or OFF for the selected line 5 Select NEXT to advance to the next line selection 6 Repeat Steps 4 and 5 until all lines are programmed 7 Press PROGRAM to exit Setting the Ringer Volume You can set the ringer volume to HI LOW or OFF using RINGER VOL OFF LO HI RING VOL When set to OFF the phone does not ring when a call is received on any lines Setting Always Ring Your system is designed so your phone does not ring when there is an incoming call on one line if you are already talking on another e line or when the
51. ot played VOICE MAIL flashes rapidly and the display indicates the number of new messag es received Playing New Messages To play new messages only press PLAY NEW You hear either I will play new mes sages or No new messages All new mes sages are played in the order received The message number day and time are an nounced before each message E To stop playing messages press VOICE MAIL The TAD prepares to answer the next call The TAD announces End of messages when it has played all new messages The new message count reverts back to 00 and VOICE MAIL slowly flashes Any saved mes sages are reflected in the MESSAGE TOTAL count Playing All Messages To play all saved and new messages press PLAY ALL You hear either I will play mes sages or You have no messages All mes sages play in the order received The message number time and day are an nounced before each message At the end of the last message the TAD announces End of messages Repeating Messages To replay the current message from the be ginning press REPEAT 4 once Repeatedly press REPEAT 4 to skip backward to the pre vious message Skipping to the Next Message To skip to the next message press SKIP gt during playback Pausing Message Playback To pause message playback for up to five minutes press PLAY ALL or PLAY NEW dur ing playback PAUSE appears and playback stops Press PLAY ALL or PLAY NEW to re sume
52. playback Note If you do not resume message play back in five minutes pause and message playback ends To stop listening to the message and restart playback of the remaining messages later 34 TAD Operation So 43 5708 fm Page 35 Monday September 18 2000 7 56 AM press ON OFF STOP while the message is playing The system stops playback and sets itself to answer the next call Note If you press ON OFF STOP while the playback is already stopped the system turns off the answering function Variable Speed Playback Variable Speed Playback allows you to play your messages 25 faster or 25 slower The pitch of the caller s voice remains un changed 1 Press VSP SLOW wto slow down or VSP FAST to speed up The message plays slower or faster than normal 2 To resume normal playback press the opposite button press VSP SLOW w to return from fast playback press VSP FAST to return from slow playback DELETING MESSAGES To delete the current message while retain ing others press ERASE during playback You hear a beep to indicate the message is erased After the End of messages an nouncement the message counter is updat ed To delete all messages at once press ERASE within 7 seconds after all messages have played The TAD announces l will erase messages and deletes all messages The message counter returns to 00 If you change your mind and decide not to
53. sage memory is full MEMORY FULL appears RECORDING A MEMO A memo is a message you can record at the TAD for yourself or others in your home or office The TAD stores memos as incoming messages 1 To record a memo press RECORD The TAD beeps and MEMO RECORDING appears 2 Speak into the microphone 3 When you finish press RECORD again Note VOICE MAIL must be on to record TAD Operation 33 So e 43 5708 fm Page 34 Monday September 18 2000 7 56 AM RECORDING A CONVERSATION You can record both sides of your telephone conversation using the handset or headset Important Every state has different regula tions governing the recording of conversa tions over the telephone Be sure to check your local state and federal laws before us ing this product to record any telephone con versation in order to determine that your use is compliance with such laws or guidelines 1 To start recording a phone conversation press RECORD CONV RECORDING appears 2 To stop recording press RECORD again The TAD stores the recorded conversation as a message Note You cannot record conversations while using the speakerphone PLAYING MESSAGES Voice mail must be on for the system to record and retrieve messages at a station You hear messages through the built in speaker but you can also lift the handset or press HEADSET to listen to messages pri vately When messages have been received but n
54. se Flash as a switchhook to change be tween phone lines If you do not have Call Waiting pressing Flash might disconnect your call To change phone lines press FLASH Note Flash is preset to 600 ms millisec onds If this setting does not work well with your line try a different setting between 100 ms to 1 second 1 Press PROGRAM 2 Select PHON FLASH and the current setting appears 3 Repeatedly select CHANGE until the flash duration time you want appears 4 Press PROGRAM to exit USING HOLD 1 Press HOLD to put a call on hold The line indicator slowly flashes green at your station The line indicator at other 20 Telephone Operation So e 43 5708 fm Page 21 Monday September 18 2000 7 56 AM stations slowly flashes red While a call is on hold you can temporarily place the handset on the base or use another line without disconnecting the current call While a call is on hold Call Privacy is released so any station in the system can release the hold 2 To release a line from hold select the line button for that line at any station The station s line indicator lights green The call then reverts to Call Privacy and other stations cannot join the call Note If you put a call on hold for more than three minutes the line indicator flashes rap idly and a beep sounds three times every 30 seconds until you release the hold If a call has been on hold for eigh
55. section select 12 now For the sales sec tion select 13 now To reach customer ser vice select 14 For the warehouse select 15 now For our accounting section select 16 now To hear this message again select 11 now After the caller dials a station s extension number this message plays Hello you have reached the desk of Jane Dee Financial Consultant If you would like to leave a message begin speaking after the tone To hear today s top ten mutual funds select 02 now To hear a listing of today s top stock bargains select 03 now To listen to today s interest rate please select 04 To hear what the NASDAQ Dow Jones 30 and Standard and Poors Indexes last closed at select 05 now To hear this week s stock news highlights select 06 now If you would like this greeting to repeat select 01 now Note When Auto Attendant is on VOICE MAIL automatically lights at the Auto Atten dant station and cannot be turned off until the Auto Attendant is turned off If you attempt to turn voice mail on or off AUTO ATTENDANT appears to remind you that the station is as signed as Auto Attendant When you receive a call while you are on an other line using the handset or headset the caller goes to voice mail immediately If you are talking on the speakerphone or making an intercom call the caller is put on hold until you hang up or switch to the handset or headset The caller hears Hello Thank you for calli
56. t 30 Setting the Greeting Mode s o ii dh ente ive e at ibus tena 31 Selecting the Primary Greeting sesenta 31 Selecting the Number of Rings AAA 32 Gall Screening nn DR AG ect oa ade Ap cn dioe tente Sot e ie deere bed 32 Setting the TAD to Answer Calls essent eene ener 32 Setting the Greeting Timer assis oriire iakin asein i eniai nennen nnn nnne 32 Recording Incoming Messages AA 33 Recording a Memo E dete Gre o ird cop av em ero ues GE doc de ben docs 33 Recording a Conversation erred le eere ez ee een d e Rp aee d 34 Playirig ET ET 24 Playing EE e LEE 34 Playing All Messages EE 34 Repeating Ne EE 34 E Contents 3 E Ls E Teo SP E 43 5708 fm Page 4 Monday September 18 2000 7 56 AM Skipping to the Next Message AE 34 Pausing Message Playback 34 Variable Speed Playback 2 thee eun IE eue UR etie 35 Deleting Messag6S EE 35 Remote Operation ced Era tede ne a IET enn dee deed etd eee der 35 Programming a Remote Access Code sse 35 Using Remote Access D 35 TrOUDICSHOOTING 36 Performing a System Updale nte cete EGER e e REL ER ree a 38 Resetting the Time and Date ocium cec me nodis cre ctia cecidi 38 er ze 39 WARNING To reduce the risk of fire or shock hazard do not expose this product to rain or moisture AN RISK OF ELECTRIC SHOCK N DO NOT OPEN CAUTION TO R
57. t minutes the call is automatically disconnected USING MUTE You can temporarily turn off the microphone on the headset handset or speakerphone by pressing MUTE so the calling party cannot hear you MUTE lights Press MUTE again to resume the conversation MUTE turns off Note Mute is also released when you press INTERCOM or HOLD or hang up the line Re member to press the appropriate line button to return to the original call when you use the hold or intercom features USING THE INTERCOM You can use the system as a two way inter com between stations The system has two intercom channels so two intercom conver sations can occur at the same time If auto answer is turned on and you receive an in tercom call the station beeps and the inter com is instantly connected If auto answer is not turned on the called station starts ringing with a double ring e Note Line 1 must be common to all the sta tions for the intercom or paging to operate correctly 1 Lift the handset or press HEADSET then press INTERCOM Or to use the speak erphone simply press INTERCOM you do not need to press SPEAKER INTER COM lights and EXT appears 2 Enter the extension number of the sta tion you want to call INTERCOM CALL and the extension number appear Notes If INVALID ID appears you entered either your station number or an invalid station number Enter a valid station number f UNABLE TO CALL appears
58. the batteries discon nect all telephone lines from your sys tem Do not use rechargeable batteries 1 Turn the unit over press the tab on the battery compartment cover then lift off the cover 2 Place the batteries in the compartment over the ribbon as indicated by the polarity symbols and marked inside 3 Replace the cover Warning Dispose of old batteries promptly and properly Do not burn or bury them Cautions Always remove old or weak bat teries Batteries can leak chemicals that can destroy electronic parts Note If the power is out and your phone is operating on battery power the phone will automatically switch to pulse dialing If you phone line does not support pulse dialing you will not be able to dial e Battery Power Levels When the batteries have enough power over 5 6V no icons appear When the batteries become weak 5 to 5 6V ws appears When the batteries are too weak less than 5V or not installed CJ appears CONNECTING THE AC ADAPTER Cautions The supplied AC adapter sup N plies at least 11 volts AC and delivers at least 600 mA Using an adapter that does not meet these specifications could damage the telephone or the adapter To prevent damage to the telephone or the adapter plug the adapter into the telephone before plugging the adapter into an AC outlet 1 Insert the AC adapter s barrel plug into the adapter jack on the bottom of the tel
59. ther than the one you assigned as Auto Attendant lift the handset or press HEADSET then press the line button for the incoming call If you want to use the speakerphone simply press the line button for the incoming call you do not have to press SPEAKER Answering a Call While You Are On Another Line When you receive a call on a line while you are talking over another press HOLD to put the current call on hold The line indicator for the current call flashes green Then press the line button for the ringing call The line in dicator turns from a flashing red to a solid green To hang up the second call and return to the first call press the line button for the first call The second line automatically disconnects TRANSFERRING CALLS Note The most recent caller ID record your station received is transferred with the call Without Announcement Follow these steps to transfer a call directly to another station without announcing it to the other station Telephone Operation 19 So o 43 5708 fm Page 20 Monday September 18 2000 7 56 AM 1 Press TRANSFER TRANSFER lights The call is automatically put on hold and EXT appears 2 Enter the extension number 11 22 of the station you want to transfer the call to CALL TRANSFER appears Hang up the phone With Announcement Follow these steps to announce that you are transferring a call or to see if the person you want to transfer th
60. to scroll through the newest records Caller ID Messages BLOCKED The caller has blocked the Caller ID information UNAVAILABLE No Caller ID data was sent time and date information still appears ERROR There was an error during the transmission of Caller ID information Occa sional errors are normal If the phone fre quently displays ERROR contact your local telephone company or RadioShack store b after the caller s name The caller left a message on the telephone answering sys tem The call is long distance You will be charged for a long distance call when you press DIAL to return the call CALLER ID NO DATA There is no caller ID record DIALING NUMBERS FROM A CALLER ID RECORD To dial a local number stored in a Caller ID record recall the record then lift the handset and press DIAL If you have not stored a local area code see Programming Caller ID on Page 25 the system dials the full 10 digits including the area code If you have stored your local area code the System dials 7 digits if the area code in the number is the same as the one you stored 26 Caller ID Operation So o 43 5708 fm Page 27 Monday September 18 2000 7 56 AM or 11 digits 1 area code 7 digit number if the number s area code is different from the one you stored To add or delete the area code and or use 1 before dialing recall the record then repeat edly press PR
61. to your local RadioShack store for assistance If the trouble is affecting the telephone lines the phone company can ask you to disconnect your phone until you have resolved the prob lem Troubleshooting 39 e eg Ed 43 5708 fm Page 40 Monday September 18 2000 7 56 AM Limited One Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workman ship under normal use for one 1 year from the date of purchase from RadioShack company owned stores and authorized RadioShack franchisees and dealers EXCEPT AS PROVIDED HEREIN Ra dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN EXCEPT AS PROVIDED HEREIN RadioShack SHALL HAVE NO LIABILITY OR RE SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY IN CLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM INCONVENIENCE LOSS OF TIME DATA PROPERTY REVENUE OR PROFIT OR ANY INDIRECT SPECIAL INCIDEN TAL OR CONSEQUENTIAL DAMAGES EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limit
62. ween AM and PM Then select NEXT GRT2 FOR REST appears 13 Select YES to set Greeting 2 for the rest of the day If you do not want the TAD to operate for the rest of the day select NO 14 Press PROGRAM to exit GREETING TIMER appears To check the timer setting when the greeting timer is on follow Steps 1 5 Then select CHANGE The time Greeting 1 is to play ap pears Press PROGRAM to exit To turn the greeting timer off follow Steps 1 5 Select CHANGE then OFF Then select SAVE Press PROGRAM to exit Notes You cannot select a greeting while the greeting timer is on CANNOT SELECT GREETING GREETING TIMER IS ON scrolls across the display e When you turn the Auto Attendant fea ture on the greeting timer acts as Auto Attendant time The Auto Attendant fea ture turns on only during the period the greeting timer is on RECORDING INCOMING MESSAGES After the TAD answers a call it plays the se lected greeting beeps and records the call ers message The TAD s maximum recording capacity is 28 minutes in total length or 59 messages including the greet ings Calls are not automatically answered when voice mail is turned on Calls are only an swered automatically when Auto Attendant is set to ON for the lines connected to your sta tion see Auto Attendant Operation on Page 28 Notes The TAD cannot record a caller s mes sage less than four seconds in length When the TAD s mes
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