Sprint Nextel Old Telephone Service User's Manual
Contents
1. UNE P for Plain Old Telephone Service POTS Product Guide gt Sprint Copyright Sprint 2003 All rights reserved The Sprint Brand the Sprint name and the diamond logo are registered trademarks of Sprint Communications Company L P UNE P for Plain Old Telephone Service POTS TABLE OF CONTENTS REVISION Sii A Aid 3 PRODUCT OVERVIEW aiisssssccscdadesctesislstscsasesesssssdossesagevecesassscsnsasevessssasenaedaseacensassiassaasevecsssesensesanes 4 PRODUCT A RRA 4 OPTIONAL SWITCH BASED FEATUREG cccccccccsssececececececcssceeececececeusuaseeeececceeaceaesecesecceeeanaaes 4 OTHER AVAILABLE SERVICES ccccccssseecececececcucsseeecececcceustseseececececeasuseseeeececeeeausasecesceceeeuaaaes 6 EXCLUDED SERVICES 2 3 a a ae en dae ee E itn de a RS Fah ahs oo 7 REQUIREMENTS nnn ss osssvosdsvedesavccsdessassieseavecsdbecescadsiavastes 7 ORDERING PROCESS aaa diia 7 INVOICIN CG aiii EE caisi nss 8 FACILITY LEASE CHARGE G cccccccccccseeecececececcacsstececececcccunsstseececececeauuseseeeececcesaneaeseceeccceeeunaaes 9 USAGE CHARGES ccccccccssesececececcccccsseecececececeaccsseececececeasuaesecesecceccasuauseeeseececceeaaeaesecesecceeeaneaes 9 FACILITY LEASE RATE ELEMENT APPLICATION cccccccceseeccccseeccccesecceccecececcetcecensenecceanence 11 SURCHARGES Lu ia eae E sate E E EE e e e TNS 13 USAGE RATE ELEMENT APPLICATION 00 cccccccssececcccecccencecccencsccccecsececea2. Network Interface D evice NID Analog line side switch port Local Switching O riginating Minutes of Use MOU Shared Transport and Tandem Switching Originating MO U Optional switch based features VVVVVV The CLEC may convert Sprint retail end users or CLEC resale POTS service to UNE P POTS service or request UNE P POTS service as new installation for end users Optional Switch Based Features A complete list of the optional switch based features feature descriptions Service and Equipment SAE codes Universal Service O rder Codes USO C and pricing information is provided on the UNE P Products and Services Matrix This matrix also includes a list of the optional switch based features that are not available to order with UNE P Contact your local account manager for a copy of the matrix for each desired state The CLEC should follow the Bona Fide Request BFR process when requesting switch based features inherent to the switch but are not currently offered by Sprint The application of rates for optional switch based features is dependent on the state where the UNE P service is provided The guidelines for the application of rates for optional switch based features for POT S are as follows gt Nevada and New Jersey all available optional switch based features like Custom Calling Features CCF Custom Local Area Signaling Services CLASS and Toll Restriction services are included in the UNE port rates These services are limit
3. USOC Listing Zwire Analog Voice Grade Loop auo x Z wire Analog Voice Grade Loop Nevada Only Croo Xx _ POTS Switch Pot CIPOT X ND 2We A IDEAS ENE Install POTS Loop New firstloop CUNS X Instal POTS Loop Each additionalloop cins X CowetLop ore x Migration CIMG X Disconnect Service Charge ams Xx Custom Calling Feature CCF perport acor Xx Custom Local Area Signaling Services CLASS perport CLCLF X Local Number Portabiliy S cune X Manual Service Order OOO x Manual Service Order Change only CIMCH X Electronic Service Order am x Electronic Service Order Changeonly CECH X PIC Change Charge Z CIPC SX Telephone Number Change amc X Nonrecurring charges for facilities will apply for service order charges install charges new first loop and each additional loops converts re installs migrations and disconnect service charges as described below gt Service Order Charge Electronic charge applies when a CLEC submits a LSR through IRES and a manual charge applies when a CLEC faxes a paper LSR Service O rder charges apply in addition to Install and Convert Re install charges gt Service Order Charge Change only Electronic charge applies when a CLEC submits a change request through IRES and a manual charge applies when a CLEC faxes a change request via a paper LSR The Service O rder C
4. A BFR must be submitted for those optional switch based features that are not currently offered Q What are the applicable local usage based invoicing elements for UN E P POTS A The applicable usage based invoicing elements are Local Switching O riginating MOU Shared Transport Originating MO U and Tandem Switching O riginating MO U Q Where can the CLEC find rates for UN E P POTS A Nonrecurring and monthly recurring charges for UNE P POTS service are included on the price sheet found in the CLEC s Master Interconnection and Resale A greement Q How does a CLEC submit local service requests A UNE P POTS orders may be placed through IRES the Sprint online order entry system or manually submit a paper LSR via fax to the service center Q Does UNE P POTS services involve collocation A No UNE P POTS provides the CLE C with end to end service over the Sprint network 11 03 Version 2 Copyright Sprint 2003 All rights reserved 14
5. Rate Element Application Continued gt OSDA OSDA calls that originate from the UNE P end user when recorded by a Sprint switch The O SDA call record is used by Sprint to invoice the UNE P CLEC at a per message state tariff rate These O SDA records are also provided to the CLEC as requested in the CLEC Implementation Checklist at the rates listed in the price sheet within the agreement Usage charges for UNE P services are accumulated for each traffic type and summarized on the invoice by Local Intralata amp Access rate categories Table 7 below reflects the rate elements that are applicable for UNE P usage These usage rate elements are applied on a per minute of use basis Table 7 Usage Rate Elements Usage Rate Element Description po Description __ k Tandem Switching This charge applies to UNE P traffic that is switched by a Sprint tandem Common Transport This charge applies to UNE P traffic for the use of facilities between the Sprint tandem and Sprint end offices or between the Sprint host end offices and remote offices End Office Switching This charge applies to UNE P traffic that is switched by a Sprint end office Frequently Asked Q uestions Q Does Sprint make all optional switch based features available for UN E P POTS A Sprint makes available optional switch based features as specified in local Sprint tariffs as well as switch based features inherent to the switch that are not currently offered
6. S usage are described below gt Local Local usage that originates from the UNE P end user when recorded by a Sprint switch The originating local records are used by Sprint to invoice the UNE P CLEC the applicable tandem switching common transport and end office switching rate elements These local usage records are provided to the CLEC as requested in the CLEC Implementation Checklist at the rates listed in the price sheet within the agreement gt Intralata Toll usage that originates from the UNE P end user when recorded by a Sprint switch The originating toll record is used by Sprint to invoice the UNE P CLEC the applicable tandem switching common transport and end office switching rate elements These intralata records are provided to the CLEC as requested in the CLEC Implementation Checklist at the rates listed in the price sheet within the agreement gt Access Access usage that originates and terminates through an Interexchange Carrier IX C when recorded by a Sprint switch The originating and terminating access records are used by Sprint to invoice the UNE P CLEC the applicable tandem switching common transport and end office switching rate elements These Access records are provided to the CLEC as requested in the CLEC Implementation Checklist at the rates listed in the price sheet within the agreement 11 03 Version 2 Copyright Sprint 2003 All rights reserved 13 UN E P for Plain Old Telephone Service POTS Usage
7. ance A greement Porting UN E P POTS Porting of aUNE P POTS Port is allowed when a CLEC end user moves within a Sprint local serving area 11 03 Version 2 Copyright Sprint 2003 All rights reserved 6 UN E P for Plain Old Telephone Service POTS Other Available Services Continued Primary Interexchange Camier PIC Selection The CLEC will designate the PIC for an end user ordering UNE P POTS service The CLEC will request PIC changes on end user s behalf and will be invoiced the applicable PIC change charge Telephone Number TN Change The CLEC will submit TN changes on the end user s behalf and will be invoiced the applicable TN change charge Operator Services Directory Assistance O SD A Services A CLEC may elect to use the Sprint OSDA platform When elected Sprint will provide OSDA services at retail tariff rates Temporary Suspension of Service A CLEC may subscribe to the Temporary Suspension of Service product for UNE P POTS service at the rates listed in the price sheet within the agreement Excluded Services Off Premises Extension Services Off Premises Extension services are not available for UNE P POTS service Refer to the UNE P Products and Services Matrix for a complete list of excluded services Requirements The CLEC must execute a Master Interconnection and Resale Agreement or submit an Amendment to that Agreement to include provisions for UNE P services A new CLEC getting ready to do busine
8. ed to those features and functions the local switch is currently capable of providing gt North Carolina all available optional switch based features like CCF CLASS and Toll Restriction services are individually rated and are in addition to the UNE Port rate These services are limited to those features and functions the local switch is currently capable of providing 11 03 Version 2 Copyright O Sprint 2003 All rights reserved 4 UN E P for Plain Old Telephone Service POTS Optional Switch Based Features Continued gt All Other States Florida Indiana K ansas Minnesota Missouri Nebraska O hio O regon Pennsylvania South Carolina Tennessee Texas Virginia Washington and Wyoming rates apply to available optional switch based features as follows e CCF and Toll Restriction a single rate is applied to one or more CCF and Toll Restriction services ordered per UNE port These rates are in addition to the UNE port rate These services are limited to those features and functions the local switch is currently capable of providing e CLASS asingle rate is applied to one or more CLASS services ordered per UNE port These rates are in addition to the UNE port rate These services are limited to those features and functions the local switch is currently capable of providing The CLEC may order any equivalent switch based feature that is made available in the local Sprint tariff The availability of switch based features
9. es Detail of Usage Statistics The D etail of Usage Statistics section provides additional data by end office The data includes calculations for factoring minutes of use that is displayed in the D etailed Usage Charges section of the invoice The factors that are applicable for the UNE P usage invoice are reflected in the Table 4 below Table 4 Usage Factors Description II2I22O2O Directed Routed DRF e ion iis Gas UOT TE factor is designed to determine the amount of usage that Factor is direct routed versus tandem routed Percent PEA This factor is designed to determine the amount of usage that Interswitch is interswitch versus intraswitch Detailed Summary of Usage Charges This summary provides CLECs with an account level summary of usage charges by Usage Billing Cycle and by Rate Category These summaries are a restatement of all the D etail of Usage Charges sections 11 03 Version 2 Copyright Sprint 2003 All rights reserved 10 UN E P for Plain Old Telephone Service POTS Facility Lease Rate Element Application The Nonrecurring Charge NRC and Monthly Recurring Charge MRC facility lease charges will be invoiced based on the USOC associated with the individual unbundled network element Refer to the state specific UNE P Products and Services Matrix for a complete list of USO Cs Table 5 below provides a list of the most common USO Cs associated with UNE P POTS service Table 5 Common UNE P POTS
10. harge Change only applies for changes to an existing UNE P POTS service i e add features gt Install Charge New first loop Applies when a CLEC is establishing new POTS service for an end user gt Install Charge Each additional loop Applies when additional loops are installed on the same order same address at the same time the initial loop is installed 11 03 Version 2 Copyright Sprint 2003 All rights reserved 11 UN E P for Plain Old Telephone Service POTS Facility Lease Rate Element Application Continued gt Convert Re install Loop Charge Applies when a CLEC converts an existing Sprint retail POTS service to UNE P or converts an existing resale or UNE P service from another CLEC to UNE P POTS gt Migration Charge Applies when a CLEC end user existing resale POTS service migrates to or from UNE P POTS service An electronic or manual service order charge will not apply to migrations gt Disconnect Service Charge Applies when a CLEC disconnects UNE P POTS service Monthly recurring charges for facilities are comprised of the following UNE elements gt 2 wire Analog Voice Grade Loop gt Network Interface D evice NID gt Analog Line Side Switch Port gt Optional Switch Based Features gt Local Number Portability LNP Surcharge A CLEC would be invoiced for the following rate elements when ordering UNE P POTS service on behalf of their end user The examples outlined in Table 6 belo
11. ins the following sections Face Page The face page includes the customer name address and total amount due by invoice number The total amount due is broken into the following sections gt Detail of Current Charges gt Detail of Payments Applied gt Detail of Adjustments A pplied gt Detail of Balance Due gt Detail of Other Charges and Credits Detail of Usage Charges The D etail of Usage Charges section includes the total charges at the end office level The end offices on the bill are sorted by Common Language Location Identifier CLLI code and subdivided by local jurisdiction and rate category Detailed below is a breakout of the major rate categories that may appear in the D etail of Usage Charges section of the UNE P invoice 11 03 Version 2 Copyright Sprint 2003 All rights reserved UN E P for Plain Old Telephone Service POTS Detail of Usage Charges Continued Unbundled Local Transport gt Local Interswitch e Direct Originating Minutes e Tandem Originating Minutes gt Intralata Toll e Direct Originating Minutes gt Access Tandem e Originating Minutes e Terminating Minutes Unbundled Tandem Switching gt Local Interswitch e Tandem Originating Minutes gt Access e Tandem Originating Minutes e Tandem Terminating Minutes Unbundled End Office gt Unbundled Local Switching e Local Originating Minutes gt Intralata Toll e Originating Minutes gt Access e Originating Minutes e Terminating Minut
12. may be limited by capabilities of the individual Sprint central office in addition not all switch based features can be provided on the same single line Tables 1 and 2 below provide a list of the most common CCF and CLASS feature SAE codes In addition CLASS features include deny capability for Pay Per Use PPU features such as repeat dialing Refer to the UNE P Products and Services Matrix for a complete list of CCF and CLASS features Table 1 Common CCF Feature SAE Codes Call Waiting FNA1FLC PLS 11 03 Version 2 Copyright Sprint 2003 All rights reserved 5 UN E P for Plain Old Telephone Service POTS Optional Switch Based Features Continued Table 2 Common CLASS Feature SAE Codes Other Available Services Directory All UNE P products include one primary published directory listing for business or residential service based on the product requested for each main telephone number at no charge Premium and privacy listings are also available with UNE P services at retail tariff rates Product descriptions for premium and privacy listings are provided on the UNE P Products and Services Matrix that is available from your local account manager Voicemail Voicemail services are made available to CLECs at retail rates as provided in the UNE P Products and Services Matrix No contract is required for these services Inside Wire Maintenance Inside Wire service is made available to CLECs with a signed Inside Wire Mainten
13. rk Channel Interface NCI codes for ordering POTS service are reflected in Table 3 below Enter the NC NCI information on the IRES Service tab Table 3 NC NCI Codes UNE Element NCI one required for each NC 02N02 Refer to IRES Training Manual for additional UNE P order entry information and sample IRES screen print examples located at www sprint com localwholesale The Online Services section provides the link to the IRES CLEC Ordering System The User s Guide contains the Training Manual Invoicing The UNE P CLEC monthly invoice is provided from the Carrier Access Support System CASS billing system The CASS invoice is an industry standard format known as Billing O utput Specifications BO S The CLEC will receive two invoices One invoice will display Facility Lease Charges and a second invoice will display Usage Charges as described below gt Facility Lease Charges A flat monthly rate is applied for non usage sensitive UNE elements such as NID loops fixed port switch based features and the local number portability LN P surcharge gt Usage Charges MOU rates are applied to Local Originating Intalata O riginating Intrastate Access and Interstate Access Originating and Terminating traffic The usage sensitive local switching elements include unbundled local transport unbundled tandem switching and unbundled local switching A CLEC may also elect to use Sprint s OSDA platform When elected the CLEC will be p
14. rovided OSDA call records and will be invoiced at applicable state specific tariff rates O SD A calls include Directory Assistance Directory Assistance Call Completion National Directory Assistance Person to Person O perator Station O perator Assistance Customer Name and Address Busy Verify and Busy Interrupt services 11 03 Version 2 Copyright Sprint 2003 All rights reserved 8 UNE P for Plain Old Telephone Service POTS Facility Lease Charges The CASS invoice for facility lease charges contains the following sections Return document for payment processing Face page includes customer name and address and Invoice Balances by invoice number Balance D ue Information Detail of current charges Summary of Access Charges Detail of Payments Applied Detail of Adjustments Applied if applicable Detail of Balance Due D etail of Other Charges and Credits Facility Access Circuit Listing VVVVVVVVV V Customer Service Record CSR information provides the monthly recurring detail by circuit identification and applicable USO Cs for all end user services as well as the following additional sections gt Summary Last Completed Activity gt Service Inventory sorted by telephone number with circuit identification and associated invoice page number gt English Language Glossary provides a description of all Field Identifiers FID and USO Cs appearing in the invoice Usage Charges The CASS invoice for UNE P usage conta
15. ss with Sprint should submit a completed Negotiations Request Form This form is available at www sprint com localwholesale Ordering Process UNE P service is ordered via a Local Service Request LSR and submitted to the assigned service center The LSR may be faxed to the assigned service center or entered online through the Sprint Integrated Request Entry System IRES The CLEC will order products and services via SAE codes The CLEC will select SAE codes from the IRE S LSR Line Details tab for IRES requests and the CLEC will select SAE codes from the UNE P Products and Services Matrix for paper requests The National Exchange Access Center NEAC and the National Vendor Access Center NVAC serve as the assigned service centers for ordering provisioning billing and repair of UNE P POTS service 11 03 Version 2 Copyright Sprint 2003 All rights reserved 7 UNE P for Plain Old Telephone Service POTS Ordering Process Continued The Requested Type REQTYP for ordering UNE P POTS is M for a combined loop and port The valid Account Activities for UNE P POTS are N for new install and V to convert service to a new Local Service Provider LSP The CLEC will enter the REQTYP and Account Activities information on the IRES LSR Service tab The service interval for UNE P POTS is available on the IRES LSR Pre order Schedule tab This interval is based on receipt of an error free LSR The Network Channel NC and Netwo
16. utccceauececeusesecceuaeecess 13 FREQUENTLY ASKED QUESTIONG ccccsscscscssssssssssccsscssssscssensccessscsssscenecscessessesscssesscesess 14 11 03 Version 2 Copyright Sprint 2003 All rights reserved UN E P for Plain Old Telephone Service POTS Revisions The following table provides a summary of versions dates and descriptions of revisions made to this product guide Version Date Description of Revisions Number 06 26 03 11 03 03 Removed invalid service and equipment code for feature 11 03 Version 2 Copyright O Sprint 2003 All rights reserved 3 UN E P for Plain Old Telephone Service POTS Product Overview Sprint Unbundled Network Elements Platform UNE P services are combinations of Unbundled Network Elements UNE provided to Competitive Local Exchange Carriers CLEC UNE P Plain Old Telephone Service PO TS service is designed to allow the CLEC to offer the functional equivalent of Sprint comparable retail residential and single line business service offerings Sprint UNE P POTS service provides the CLEC with end to end service over the Sprint network and includes access to all of the features and functionality the local switch is capable of providing UNE P POTS is available where facilities exist throughout Sprint local service territory Product Description ne P POTS is the combination of the following UNE s 2 wire analog voice grade loop single line business B1 or residential R1
17. w assume the CLEC is ordering via IRES a new installation for B1 service with Call Forwarding and Toll Restriction Table 6 Facility Lease Rate Element Examples Example 1 UNE P POTS service in N evada 2 wire Analog Voice Grade Loop Example 2 UNE P POTS service in Florida 2 wire Analog Voice Grade Loop Toll Restriction CLEC charged a single rate CLCCF for Not one or more switch based features Applicable 11 03 Version 2 Copyright Sprint 2003 All rights reserved 12 UNE P for Plain Old Telephone Service POTS Table 6 Facility Lease Rate Element Examples Continued Example 3 UN E P POTS service in North Carolina United 2 wire Analog Voice GradeLoop________ CL00 X POTS Port 222 gt Er gt ND 4 wire NE X E OX Install POTSloop CT ams x Electronic ServiceOrder _ _ o o AR X Call Forwarding S y acr X Tol Restriction CE CLOGS Xx Surcharges Sprint will not bill UNE P CLECs for the following charges Subscriber Line Charge SLC Universal Service Fund Charge USF 911 Emergency Service Fund Local Surcharges for Emergency Reporting Telecommunications Relay Charge Telephone Assistance Plans VVVVVV The CLEC is responsible for application collection and submission to the appropriate regulatory agency for the above listed surcharges Usage Rate Element Application The four basic traffic types invoiced by Sprint relative to UNE P POT
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