Sony M600i User's Manual
Contents
1. Internet account in your phone Ask your IT department or operator which settings to use for the Internet and Exchange ActiveSync accounts Exchange ActiveSync To install Exchange ActiveSync 1 In your phone select Tools gt File manager and locate the Exchange ActiveSync installation file on the Memory Stick 2 Tap the file and select Install 3 When the installation is ready you will see the option Do you want to start Select Exchange ActiveSync 4 Select Yes to start Exchange ActiveSync and close the Installation complete dialog Setting up an Exchange ActiveSync account To set up your Exchange ActiveSync account 1 Select Tools gt Exchange ActiveSync 2 Select Next 3 Enter the following information User Name the name you will use to connect to the Exchange account It is usually the same as your Windows login user name Password the password you will use to connect to the Exchange account It is usually the same as your Windows login password Server Name the name of the publicly accessible server must not include http Exchange ActiveSync or but be in the form of exchange mycompany com Domain the domain you belong to in your corporate network Use SSL Secure Socket Layer enabled by default To disable this feature unmark the check box Note Check with your IT department or operator that you can use an SSL connection to your server befor2. from the advanced settings in Exchange Activesync gt More gt Settings gt Adv tab Connection errors Verify the following e If you cannot connect verify that a data connection is available and that you can access Internet on your phone e Check that flight mode is not accidentally enabled 14 If you are using the phone during a push or scheduled synchronization the synchronization will be skipped and attempted again later The message Lost connection is diplayed Try to synchronize again or wait a few minutes Password problems Note that your password within the server settings is case sensitive SSL related problems If you have enabled SSL and have connection or synchronization problems perform the following actions Check if SSL is supported Before you select SSL Secure Socket Layer used to enable the same level of security trusted for online banking in the Exchange ActiveSync settings ensure that SSL is supported by the system you are using Otherwise you will run into connection and synchronization problems If SSL is supported by the system it is recommended that you use it Root certificates If you are using SSL and the connection between the server and your phone has failed Exchange ActiveSync due to timeout problems matching root certificates must exist on both devices to enable a smooth reconnection Otherwise you will be prompted to accept the connection everytime it goes dow
3. work when no service is available For example you can still use your phone in flight mode to write and address emails to contacts that are available in your phone As soon as you connect with a network after the flight Exchange ActiveSync will automatically send your Outbox emails to their recipients Your Exchange server email will also be automatically updated and this will be reflected on your PC Exchange ActiveSync Global Address List With Exchange ActiveSync in your phone you can still access your corporate Global Address List while away from office ym ez Cas Yy Contacts gt Contact Search B Peter 2 Bach Peter2 sonyericsson com Juan Blanco _ Nadia Brown When you are writing an email you can insert an email address from the Global Address List in the To Cc or Bcc fields You can also use the Global Address List to look up a contact and import it to your phone Contacts application To insert a contact from the Global Address List in an email address field 1 Highlight the To Ce or Bcc field 2 Select More gt Global contact 3 Select Edit and enter your search string followed by Done 4 Select Search Exchange ActiveSync 5 Mark the contact or contacts and select Done to insert it them in the field To import a contact from the Global Address List to Contacts 1 Select Contacts gt More gt ActiveSync 2 Select
4. 003 with the corresponding information in your phone email email Contacts Contacts x Calendar Calendar amp Exchange PC Server 2003 M600i All changes in your phone are automatically synchronized with your Exchange Server data and vice versa With the Direct Push feature activated in your phone synchronization is immediate If you for example receive a new email in your Outlook or a similar client it is instantly copied to your phone This is the default setting You can at any time switch to synchronizing manually or at a defined time interval Note Push synchronization requires Microsoft Exchange Server 2003 with SP2 or later 4 Exchange ActiveSync supports SSL Secure Socket Layer connections enabling the same level of security trusted for online banking Your IT department or operator can tell you 1f you can set Exchange ActiveSync to connect to your server using an SSL connection Exchange ActiveSync stores its data in the applications on your phone Email messages go to Messaging in a separate Exchange ActiveSync mailbox calendar items to Calendar and contacts to Contacts Installing Exchange ActiveSync The Exchange ActiveSync client software is supplied on the Memory Stick Micro M2 in your phone The server software is already included in your company Microsoft Exchange Server 2003 Note Before installing and setting up Exchange ActiveSync you have to set up an
5. Edit and enter your search string followed by Done 3 Select Search 4 Mark the contact or contacts and select Done to import it them to your Contacts Note The following information if available is exported First Name Last Name Business Phone Email Job Title Company Troubleshooting If you get any errors or problems related to Exchange ActiveSync check the suggestions below for troubleshooting Synchronization errors If you have synchronization problems or general problems with the Exchange ActiveSync application perform the following actions Check the log You can find information about errors in the log 13 e Check the log in Exchange ActiveSync gt More gt View log Often the root error is not the last entry Scroll upwards to see more entries e Fora more detailed log enable Verbose Logging see Changing Exchange ActiveSync settings on page 6 Try to re create the error and check the logged error messages Restart the phone or reset data In rare cases you may get a Program Closed message from Exchange ActiveSync indicating that a specific application has closed down due to errors If you cannot start the application again try the following suggestions e Turn your phone off then turn it back on e Remove and reinsert the battery If the problem persists and you are sure that it is related to the Exchange ActiveSync client it is recommended to reset all the data
6. Exchange ActiveSync for Sony Ericsson M6001 User guide Contents What is Exchange ActiveSync 4 Installing Exchange ActiveSync 4 Setting up an Exchange ActiveSync ACCON aiaisnxcciveasissaxsteveavasssisasasanssasiavis 5 Your first synchronization 6 Synchronization settings 0 0 00 6 EON E E A ETA 7 Folderi areen 8 Creating a MCSSAQe ee eeeeeeseerteeeeees 8 Receiving CIN All i csssinavaddeictanvesscassacedendatts 9 COMMA CER ca sdietcceamssazissiststtinasviterincs 10 Using Contacts ics jaisceacicasecactaveszaameasenied 10 Cale Al sucum 11 Using Calendar iisiiisccacciccscccccasasaesesasacta 11 Working offline ccssccsssssssseees 12 Global Address List sssssooees 13 Troubleshooting sscsssssssssssssees 13 Synchronization errors seeseeeeeeeeseee 13 Connection errors sssessseesesesssesseseereee 14 Password ProBlemS ivesacssascvccstiesnetencecces 14 SSL related problems cceeeees 14 Technical support sscsescsicscteseseascecocaases 15 If you lose your phone eeee 15 2 Exchange ActiveSync Exchange ActiveSync for Sony Ericsson M600i User guide This User guide is published by Sony Ericsson Mobile Communications AB without any warranty Improvements and changes to this User guide necessitated by typographical errors inaccuracies of current information or improvements to programs and or equipment may be m
7. Exchange ActiveSync mailbox is integrated with Messaging However all Exchange ActiveSync email is kept separate from other accounts You can send and receive attachments and receive and reply to meeting invitations from your Exchange ActiveSync account All email will be synchronized to the phone in text only format Exchange ActiveSync does not support HTML email The figure below shows the main view in Messaging with the Exchange ActiveSync mailbox sz Messaging gt oO p bP Call voicemail A Create new message A Messages lt Inbox 1 unread b Email lt Inbox O unread S Active Sync Inbox 1 unread C A Shortcut to create a new message B Exchange ActiveSync account C Folder line Press or or select the arrow icon to change folder Select the folder name to open the folder D A new message has been received Folders The Exchange ActiveSync mailbox contains the following folders e Inbox contains your received email messages In Control panel you can set how you will be notified when a message is received e Outbox contains messages ready to be sent e Drafts contains messages that are not ready to be sent When you create a message and exit the message before sending it you will be asked if you want to save it If you select Yes the message will automatically be stored in this folder Sent contains messages you have
8. ade by Sony Ericsson Mobile Communications AB at any time and without notice Such changes will however be incorporated into new editions of this User guide Sony Ericsson Mobile Communications AB 2006 All rights reserved Publication number EN LZT 162 072 RIA Symbian and all Symbian based marks and logos are trademarks of Symbian Limited Memory Stick Micro and M2 are either trademarks or registered trademarks of Sony corporation Adobe and Acrobat are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft ActiveSync Outlook Word Excel PowerPoint and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries DataViz is a trademark of DataViz Inc Other product and company names mentioned herein may be the trademarks of their respective owners Any rights not expressly granted herein are reserved Note Some of the services in this User guide are not supported by all networks This also applies to the GSM International Emergency Number 112 Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not Exchange ActiveSync What is Exchange ActiveSync With Exchange ActiveSync in your phone you can wirelessly synchronize corporate email calendar items and contacts on a Microsoft Exchange Server 2
9. attendees location date and time e Support for online and offline work See the User Guide for M600i for more information about these features Meetings If you accept a meeting invitation from your Exchange ActiveSync messaging account an email with your response will be sent to the meeting organizer The message will disappear from your Inbox and the meeting will automatically appear in your Calendar YQ o 30 Calendar gt G lt April 2006 27 April A Meeting New View More 11 Note On your phone you can respond to a meeting invitation through the Exchange ActiveSync messaging application but not invite to a meeting Option to reset Calendar data If you select the option Reset Calendar Data all your Calendar information in the phone will be deleted so that you get an identical copy of your PC calendar after a new synchronization To delete all Calendar data 1 Open Exchange ActiveSync 2 Select More gt Settings 3 Tap the arrow to the right of the tabs to navigate to the Cal tab 4 Select the option Reset Calendar Data 5 Select OK Date range With Calendar synchronization the option Date range is only related to events that have occurred in the past All future and recurring appointments will be synchronized regardless of the setting chosen 12 Working offline You can use your phone for offline
10. e marking this check box Also verify with them that the set of Certificate Authority CA root certificates on your phone matches the set of root certificates on the server 4 Select Verify to ensure that you can successfully connect to the Exchange Server 5 A message appears requesting permission to access your data network If you are going to use Direct Push we recommend that you select Always 6 The next screen recommends you turn off the calendar contacts and email synchronization categories of the Sony Ericsson PC Suite while using Exchange ActiveSync This is to avoid duplication of synchronized items Select Next 7 Choose how you would like to synchronize your Exchange Server data with your phone data Then select Next Overwrite recommended contacts and calendar information will be removed from the phone and your Exchange Server data is transferred to the phone Merge contacts and calendar information in your phone is merged with your Exchange Server data This may cause duplicates 8 A warning that Exchange ActiveSync will remove your phone data or merge your data appears depending on the choice you made Select Yes to confirm You have now completed the setup Your first synchronization If you want to adjust the date ranges size limits and other settings select Configure Otherwise select Syne Now and you can follow the progress of the synchronization as Exchange ActiveSync co
11. ing your phone If you accept the Calendar in your phone will be updated automatically Deleting email You can delete a message both locally More gt Locally delete message and on your email server More gt Delete When you delete the message on your server it is deleted both in your phone and on your server Contacts Using Contacts With Exchange ActiveSync in your phone you can use your phone application Contacts as usual Features such as speed dial caller ID and message alerts are integrated with Exchange ActiveSync Contacts features The following features that you normally use in your phone Contacts application are also integrated and available when you use Exchange ActiveSync 10 e Viewing options for example list view detail view and three zoom levels e The option to add notes to a contact e Support for multiple email addresses and Web pages e Support for multiple home business mobile phone and fax numbers e Sorting options for example by name or company e Search and look up options e Support for both online and offline work See User Guide for M6001 for more information about these features Note Categories associated with contacts in your PC Contacts application are synchronized as custom fields in the Contacts details in your phone There is no synchronization with your Contacts folders Search options and Global Address List To find a contact you can use the search o
12. manage the ActiveSync log U gt Settings dialog All Exchange ActiveSync settings are available from this tabbed dialog Press or or select the arrow icon to scroll the tab list The tabs provide the following settings Server specify your user name your password the server name and the domain you belong to Sched switch between Direct Push mark Enable Push and scheduled or manual synchronization For scheduled or manual synchronization you can mark which data mail calendar contacts you want to update at each synchronization Mail switch mail synchronization on or off and other mail settings see Email on page 7 Cal switch Calendar synchronization on or off and set the date range for synchronization This is where you reset all Calendar data see Option to reset Calendar data on page 12 e Cont switch Calendar synchronization on or off This is where you reset all Exchange ActiveSync Calendar data see Option to reset Contacts data on page 11 Adv enable Verbose Logging see Check the log on page 13 enable SSL communication reset all synchronized data change the cycle time for a Direct Push cycle ActiveSync log Select More gt Settings gt View log to view and manage the log For advanced troubleshooting you can enable more detailed logging select Exchange ActiveSync gt More gt Settings gt Adv tab gt mark the check box Verbose Logging Email The
13. n Check with your IT department which certificates and settings you must use Note t is not recommended to enable direct push synchronization without having a matching set of root certificates on the server and the phone Technical support If you need technical support you can find the Sony Ericsson support link from Exchange Activesync gt More gt About where you can also see which version of the software that you are using If you lose your phone If your phone gets stolen or lost immediately report the loss to your IT department They can do a remote wipe of secret or sensitive data on the phone Exchange ActiveSync 15
14. nnects checks for new data downloads new data and finally updates your phone When the synchronization is complete the message Direct Push Active or Last sync with a time stamp appears Synchronization settings You can have Exchange ActiveSync automatically push new information to and from your phone you can select to synchronize at scheduled intervals or synchronize manually By default push is enabled Push or scheduled synchronization 6 will continue as long as the phone is turned on It will remain enabled after you turn the phone off and then on again If the phone is in use during a push or scheduled synchronization the synchronization will be attempted again later From the Settings dialog you can enable or disable synchronization individually for email Calendar and Contacts Tip To conserve battery power consider disabling push during periods when you do not need to synchronize so often for example at night or over weekends Changing Exchange ActiveSync settings Select More gt Tools gt ActiveSync to open the main ActiveSync application MIRE C ActiveSync A B Direct Push active Exchange ActiveSync Shows the current synchronization status Select this to perform a full synchronization C Select this to open a menu of options You can for example Open the Settings dialog View the ActiveSync help file View and
15. ptions in your phone Contacts You can also access your corporate Global Address List from your phone over the air See Global Address List on page 13 My card If you have created a personal electronic business card from your phone Contacts My card see the User Guide for M6001 you can attach this card to all the emails you send See Creating a message on page 8 Exchange ActiveSync Option to reset Contacts data In the Exchange ActiveSync application you can select an option to delete all your contacts in your phone After the next synchronization the Contacts content in your phone will be exactly the same as the contacts content on the Exchange server and your PC To delete all Contacts data 1 Open Exchange ActiveSync 2 Select More gt Settings 3 Tap the arrow to the right of the tabs to navigate to the Cont tab 4 Select the option Reset Contacts Data 5 Select OK Calendar Using Calendar When using Exchange ActiveSync you can use your phone Calendar as usual You can for example schedule your activities and view meeting data Calendar features The following features that you normally use in your phone application Calendar are integrated with Exchange ActiveSync Exchange ActiveSync e Viewing options for example Month view or Week view and three zooming levels e Options for creating new calendar appointments and events e Alarms and recurrences e Options for viewing meeting
16. sent Exchange ActiveSync does not synchronize public folders or email mail folders that you have created yourself local folders Creating a message Select Create new message gt ActiveSync or New if you have opened the ActiveSync account ymi A l B Subject lt C oe Edit A Address field Select this to enter the address You can also insert an address from Contacts or your corporate Global Address List see Global Address List on page 13 Exchange ActiveSync B Subject field Select this to enter the message subject C Entry field on the detail tab Write the message here D Address tab You can enter the address here and other details such as message priority E Attachments tab Select this and then select More gt Add attachment to add an attachment To add a text signature to all your messages 1 Open the ActiveSync account and select More gt Account settings 2 On the Mail tab under Signature enter your signature text To attach your electronic business card to all your messages 1 Open the ActiveSync account and select More gt Account settings 2 On the Mail tab mark Always attach your card To always reply with the sender s text intact 1 Open the ActiveSync account and select More gt Account settings 2 On the Mail tab mark Always reply with history Receiving email Select Tools gt Control panel gt Device g
17. t Sounds amp alerts gt Message alerts to set how you will be notified when a message is received Exchange ActiveSync Filtering You can adjust Exchange ActiveSync to filter email you receive in your phone Adjustments can be made by date range and email size By default email is limited to the past three days Exchange ActiveSync will synchronize based on a 24 hour time period A date range setting of one day in Exchange ActiveSync settings would receive email from the current time of day and 24 hours prior to that time The size of emails to be downloaded is set to 1 kB If you find that your received messages are constantly being truncated and you want to avoid the delay of downloading the remainder try increasing this size To adjust email filtering 1 Open the ActiveSync account and select More gt Account settings 2 On the Mail tab select the desired date range and email size Receiving attachments Select the attachments tab to see a list of the attachments included in a mail The size of the attachment is shown in the list Select an attachment to download it to your phone To view an attachment you need a viewer for that type of file Your phone comes with viewers for Microsoft Word Excel PowerPoint and Adobe Acrobat files 9 Invitations If you receive an invitation to an appointment meeting request via an email message you can select Accept Decline or Tentative us
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