Sony DRU-510A User's Manual
Contents
1. QOOOOODUDODOOCOODODOCODOODOOOUOOOodoOO ooOogggg 000000000000000 To prevent fire or shock hazard do not expose the unit to rain or moisture Diese Ausf hrung erf llt die Bestimmungen der Norm EN55022 Klasse B oogooooooooooooooooooioioguunu Nl E ERA 00000000000000000000000000 To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only o000000000000000000000000000000 oogggggouud oo000 ooo0ooioon nn OOOO00000do0000 00000000 CAUTION e Power Burn and Powser Bunm are trademarks of Sony Corporation EA CR E K E A O O O OOO00Onn oc o0oOo E As the laser beam in the DRU 510A is harmful to the eyes do not attempt to disassemble the e Pentium is a registrated trademark of Intel Corporation NOUOddo00000 E 00000000000000 ae cabinet Refer servicing to qualified personnel only2. Introduction This product offers the following features Q An internal DVD CD RW drive with ATAPI EIDE interface for PCs Q Writable discs DVD R RW e DVD R RW e CD R RW QO Readable discs e DVD Video DVD ROM e CD ROM e Audio CD Q Features Power Burn for CD R RW and Lossless Linking technology for DVD R RW and DVD R RW to prevent buffer under run errors System Requirements This DVD CD RW drive can be used in systems with the following capabilities Q CPU Pentium II 400 MHz with MyDVD Pentium II 800 MHz or higher For stable writing performance at high speeds the CPU speed should be considerably higher than the above minimum requirement Therefore a Pentium III 800 MHz or higher is recommended Q PC AT compatible PC Q OS Windows 98 Second Edition Windows 98 SE Windows 2000 Professional Windows 2000 Windows Millennium Edition Windows Me Windows XP Home Edition or Windows XP Professional Windows XP Q At least 128 MB RAM with Windows XP 256 MB RAM Q 1 GB with MyDVD 10 GB free hard disk space Q One available EIDE ATAPI interface connection with DMA capability Q One empty 5 inch half height drive bay Q One available internal 12 V 5 V power connector e The above system requirements are given as minimum requirements for a system on which basic writing performance to supported CDs DVDs can be obtained In actual use the requirements for the writing softw
3. OOoO0g0d DCO5V 1 6 A max DCO12V 2 0Amax 000 146x 41 4x 192 mA 0D00000000 OOOOOd0dO0 11kg 00000 Ey Interface Drive interface ATAPI EIDE compliant OOO00dd0g OOOO000d00000 ATAPI D Buffer capacity 8 MB 000000 8 M000 Please note that specifications and appearance may be subject to change without notice QOOOOOUU0U0D0DODUU000CddoOoOO OQOOO00000000ddo0o00 HOUUUOUUUO QOOOO00U000OOU000OddooOo QOOOO00U0D00UOGU000dddooO QOOOOOO0OGU0DOCOUOU0OodddooO OOOO000U00000000000D Jw y co SO vd_cd rw oos Oo DW Ooo ron io fol OOOMATAPIOOOO 0 OO00Md000 OOOGU00MoOd0g0coa 0 OOOUdd00oG HOOUdd00od oO Co Eo oO oO co oO GI SS SO ED RR NR WA Ws Tg o COCO CO CO CO CO CO COI xe Oooo 000000000000000000000 000000000000000000000 000000000000000000000 00000 0 0 0 DRU 510A 000000000000000000 02000000000 CPU000000000 eo000000000000000 eo 00000000000000000000 00000000000 TEL 0475 58 0931 0000 D0m0o00000 10 000 0 18 00 4 675 182 01 1 SONY DVD CD Rewritable Drive Product Information 0 0 0 0 Included Documents O Quick Start Guide Q Software Quick Start Guide Q Electronic manual on Warranty card the software disc Q Product Informatio
4. 0C0O00C00000000 OOddgo0g oog oog oog ooo oog 0o0 00OS0C0OC 0C0000000000 s00 OOOOO0000ddddo0odddddO oo0o 0 000000000000050000 o0 000000000 000 Dvo000 O 00 3 El Cr Eo eh DOOOCOOCO0OO 0O00O00000000000 DOOOCOCO0OO 0O00O00000000000 0000000000 DVD00000000000000 Dvoo0 0 O OC COC OCODO00000000 OOOOOd0000000000 DRU 510A0 HOOOOUOODOOOOOOOO000o0O OOOOUOODOOOOUO000000000D D0000C 000000000 bvboooodo HOOOUOODODOODOD0000000000D OOOOUO0U00D Main Specificationsg 0 0 00 Compatible discs Read max Write max OOO00d0d0 OO00 OO00 QOOO000d00000 DVD R 4x 2 4x DVD Rdiigh Speed 4x 4x DVD RW 4x 2 4x DVD RW High Speed 4x 4x DVD R 4x 1x DVD R High Speed 4x 4x DVD RW 4x 1x DVD RW igh Speed 4x 2x DVD ROM 12x CAV DVD Video 2x CD R 32x CAV 24x ZCLV CD RW 32x CAV 4x CD RW High Speed CD RW Ultra Speed 32x CAV 10x 32x CAV 16x CD ROM 32x CAV CD DA 4x CD DA A 32x CAV Disc diameter 12 cm O O 8 cm O D This product is designed to playback discs that conform to the Compact Disc CD standard Recently various music discs encoded with copyright protection technologies are marketed by some record companies Please be aware that among those discs there are some that do not conform to the CD standard and may not be pl
5. e Microsoft MS MS DOS and Windows are registered trademarks of Microsoft Corporation oooo0oo0000000 e ooggdoo0o0d0000000000 The use of optical instruments with this product will increase eye hazard Other system and product names used terein are registered trademarks or trademarks of their NZS The use of controls or adjustments or performance of procedures other than those specified respective manufacturers although the and marks are not used in the text OOOOOUNOO00000000000000000000000 O EEE opooo0oooogoooonoooooonoooo00g herein may result in hazardous radiation exposure 00000 Soe eee ara O0000000000000000000000000000000000000 Before using this device be sure to read the end user license agreements for the software DO0000000000 This label is located on the drive unit s internal chassis provided with your computer ESN Se 000000000000 Dieses Etikett befindet sich auf dem inneren Chassis des Laufwerkes ee jF Q Our product warranty is valid only when the supplied accessories including software are ooo00dg0g0dgog0g0g00g0g0g00000n PAMI DANGER SIBLE LASER RADIATION wen used in the specified or recommended system environment in accordance with the A DOOCgoOoOoDoOooOoCoOoOooooOoCoooOO OPEN AVOID DIRECT EXPOSURE TOBEAM documentation and applies only to this DVD CD RW drive Our customer service and user aoo a oo o o VORSICHT bs 200000000000 0000000000000000000000000000000000000 P EAO AAR A eT Ne support apply only under these product warr
6. anything onto a disc please be sure that you are not violating copyright laws Most software companies allow you to make a backup or archive copy of software Check your software s license agreement for details DVD Video Playback and Region Codes The playback of DVD Video DVD discs is protected and controlled by a region code setting Region Playback Control standard RPC standard In order for the DVD CD RW drive to play back DVD Video disc the region code on the DVD disc the region code of the DVD CD RW drive and the region code of the DVD Video software must all match DVD Video Playback and Region Codes with the DRU 510A With the DRU 510A the region code can be set up to five times including the initial assignment RPC phase 2 standard The DVD Video playback software sets the DRU 510A region code After setting the region code five times including the initial setting the setting becomes permanent and can no longer be changed From this point on you are only able to play back DVD Video discs whose region code matches the one set the fifth time Do not attempt to make unauthorized changes to the region code Any problems resulting from doing so are not covered by the warranty Points to Consider when Playing DVD Video Discs DVD Video disc playback conditions are sometimes determined by software manufacturers Because the DRU 510A plays back discs as determined by software manufacturers some dr
7. software is available on the Web D0000000000000000000000000000000000000 future reference the countries or sales regions specified on the warranty card http www sony com cn electronics edmh ites of the software manufacturers and DCo0o00000000000 DOODOODOODOODoOooDoOooooooooOOoo After Sal S 3 default hth software distributors Accessible from the 00000 DCoOooo000000 0000000 0000000000000 DO0000O00000000000000000000000000000000 er sales service Prodis purchased in Singapore links in each software application D i s z i i HbCoOOUooooooooo as ae under Samary ae Pogoni psi A http www sony com sg asianit e provide repair services as described in you return the drive to your place o eODCOOOO00000000000000 iF this and on the warranty card purchase or repair service provider because z eDCoOooOoddoo0o000000000000000 O O O O O O Please contact your supplier or repair service of damage resulting from misuse or other Technical Support rovider for details causes you will be responsible for all repair related ete E shipping n Please consult the above sources before Product purchased in Australia or New 000000000 n0000 00 000 0 000 n oo Repairs outside Warranty handling and product adjustments calling with questions about using this Zealand Sony Australia Limited OOOOOOOU00dddO R If operation can be restored by repair we product or with technical questions about Monday to Friday 8 30 a m 9 00 p m EST QOOOO0
8. CU0CUOCDdUoOdodoOoCdUoO OOOOCUODOOCODOOODdoddodooOUoO OOOOOOUMOOG0d0doOddodoodoO eATAPO00000000000000000000 OOOOMOOddddooodddooooodO OOO000g eOHOOOO00000000000000000000 OOOOOD0O0U0UdO0OdddddoodUdddO CD R RWOOO000 1000 2000000000 0001000 20000 0 0 0 CD R RWO 0 0 0 0 OOO0000ddd0 e DVD RW R RO 40 0 0 0 DVD RWg 2000 CD RWO 100 000000000000 00000 OOOOO0000ddd000cdg HOUUUU QOOODOUU0UODODODOUUODUDOOOUOOOODOUOCOOOOdUdooooddooo QOOOOOCU0DODODODOUODODDODOUOCOUODODOOCOOOOODUUOOOOUUoOooodUdoooO 0o00 e DVD CD RWOO0000 e iDE0D 00000 0 0 40000 e000000 40 eoOO0MW000 e ATARI EIDEM 00000000000 eOOOO0000000000000 OOOO000dd000 eOOO0000000 e000 O00 OOOUCOOO0CGO0000dd DVD RO0C00O00COO00OoOddooddooOdo OOOOOODOUUOOODCOOCOOOOOOOCOOOOOODUOoooooddoooooddoood OOOO000dd0000 QOOUOOCOUUDODOOUOUODODODUUUOOOODOOUOOOUOUooodddooodddoO QOOUOOUOUUDODOUOUDOOCUOUODOOKDOOUOOOUOOUooodddUooodddoOo QOOUOOUUUDODOUUUDODOUUUODODOUOUODOOUOUOD DVDIOOOOOOOO0O0000000000008 PANTENE DVDo OM Dvoo0 00CM00000000 00000000000000 0000000 0o00 Region Playback Controlg O RPCO D DVD CD RWOOO00000000V00 000 000000000 DPvo0000000000 00000000 0 DVD CD RWOoO000dd 0000000 Dvo000000000000 QOOOO000U0D00UUU0oodddoo 00000 DRU 510A0 DVDO00000000000000000 DRU 510A0 0000000000000000 DO0000O00C0C0sS000O0000000000 RPC Phase20 0 J DRU 510A00 0000 00000 DVo00 0
9. ERING that might occi when using the supplied softwar o0oo0o0o0o0o0p0oO OOOO0000000000000M VARNING SYNLIG OCH OSYNLIG LASERSTRALNING NAR DENNA DEL AR PPNAD STRALEN AR FARLIG o Bay OOO0O00000g VARO NAKYVAA JA NAKYMATON AVATTAESSA OLET ALTTIINA LASERSATEILYLLE The supplied software can only be used with this product HOOO0 000d ePower Bunv 00 Power Burn 00000000000000 ALA KATSO SATEESEN Q Specifications of the supplied software may be changed without notice in the interest of ePentium0 0 O0 O Intel Corporationd 0000000000000000 00000 product improvement RE SRBE e Microsoft 0 0 Windows 0 0 0 Microsoft Corporation 0000000000000000 0 The DRU 510A is classified as a CLASS 1 LASER PRODUCT ene eat eee achat ate The CLASS 1 LASER PRODUCT label is located at the top of the enclosure Z noogoooo0o00 o ooooo0o000000 Bei diesem DRU 510A handelt es sich um ein Laser Produkt der Klasse 1 Product and Support Information Fea tape yd Gy Ss Das Etikett mit der Aufschrift LASER KLASSE 1 PRODUKT befindet sich auf der Oberseite 253927 p0o00oC OOCOCOOOOCOCCOOCOCOOCOCOOCOOCOOOCOCOOCOOCOOO0COCOOOOD ON des Geh uses EES oo00000 Sony Global Sites Information CLASS 1 LUOKAN 1 LASERLAITE DOOOOODOODOODODOOMODODODOoOmoooooooooooooOoOG LASER PRODUCT Product purchased in the USA Product purchased in Taiwan DO00000000000000000000000 000 00 PvD CD RWoooooG a SET KLASS 1 LASER APPARAT http sony storagesupport com http www sony com tw stwn cpd index htm O0oooo
10. O00O00O00UO0dOO DO0 000000000000100000 DOOOGGOO0O000000D 0000000000000 000000000000 O00000000000000000000 will repair the drive for a charge the drive or the supplied software If using e Toll Free Australia 1300 13 7669 CO 0O 0O000000000000000000000000000000000 ate 0000 oon telephone or e mail support please have the NZ 0800 7669 7895 As eQ000000000000000000010 0000000000000000000000000 following information available e E mail CIC Customerissues ap sony com p000 00000000 o0000000000000 OOOOO0d00000000000000 e Model number DRU 510A Product purchased in Europe CO0O 0 0O0 CCOO0CO0CO00CO0O000000000000000000000 00 e Serial number Monday to Friday CO 0O00O0O0OCOO0O0C0O0CO0O0C00C0O 0C0OC0OC00000C000000000000 TATEA E aE E e Date and place of purchase 8 00 a m 6 00 p m 0000000 HooogdgdacaogO 0000000000 e Computer maker and model number The schedule is based on CET Open all F ooomoiomgoorooonooonorrr000 oo0oo00o0000000000000000 Computer specifications CPU speed working days except Dec 25th and Jan Ist OO00000000000000000000 00DE0Q00000000000000000 memory size OS version etc pate 0179502 0000 D000000000000000000000 e Writing software used version etc e Belgium 027173220 See et O 000 00000000000000000 aoe OOOUO 00000 OOKOOOOddddoddddoddddoodd dood HOOO0dDU0dCUoOO D000000000000000000000 Local technical support is e Denmark 70112107 0000000O0O0000000000000000000000000000 DVD CD RW i i Finland 010806370 Se sh a CE a ac o
11. anty conditions 00000000000 0000000000 Q Please note that we cannot accept responsibility for failure of the computer or other devices D00000000000 i incompatibility with special hardware operating problems caused by improper installation of 000000000000 W5IaADY This label 1s located on the top of the drive unit enclosure software loss of data discs or other accidental or incidental damage that might occur when oo0o000000 EYK Dk lt Dieses Etikett befindet sich am Boden des Laufwerksgeh uses using this product OO Q The guarantee and user support for this product are valid only within the countries or sales 0 U 0 0 0 0 0 0 0 0 CAUTION VISIBLE AND INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM re Aa S ecified on the n card j E 000000 0000000000000 0000000 Raine ee nt rae ala Copyright laws prohibit the copying in par or in ful ofthe supplied software and opyright laws prohibit the copying in part or in full of the supplied software an oocgogg Oo000000000 VORSICHT NICHT DEM SIRAHLAUSSETZEN C CUNG WENN ASRA ae documentation or loaning the software without obtaining permission of the copyright holder 00000 Hooggooodgoood ADVARSEL eee USYN TO TASERST RAINO VED ABNING UND GR UD ME TTEL SETOR STRACING Q We cannot accept responsibility for any direct or indirect financial damage or loss of profit z WY RE IEC60825 1 0 q q 19 q q DVD CD Rwg q q q q q q ADVARSEL eine OE UY NES LASERSTRALING NAR DEKSEL APENS UNNGA EKSPON
12. are and other supplied software also have to be taken into consideration Normally these requirements are be higher than the above specifications Refer to your software user s guides for details The drive cannot be assured to operate properly if connected to an ATAPI interface adapter card we cannot guarantee compatibility or offer user support e Writing speed may automatically be adjusted depending on the disc specified speed or disc conditions such as weight imbalance and eccentricity e Writing on CD R RW discs at 1x and 2x speed is not supported Also this drive does not support CD R RW that only support 1x and 2x speeds e Appropriate discs are needed when writing at 4x speed to DVD RW R R 10x speed or faster to CD RW and 2x speed to DVD RW Package Contents Please verify that the package includes the following accessories with the drive when unpacking If any of these items appears to be missing or damaged please contact your supplier e DVD CD RW Drive Unit e Screws x4 e Quick Start Guide for ATAPI EIDE Interface Drive e Warranty Card e 40 pin ATAPI IDE Flat Cable e Product Information this document e Software Quick Start Guide e Software Disc To guard against possible loss or damage be sure to make a backup copy of the provided software disc on a DVD R disc or other media The software disc is not sold separately Please Record Responsibly Before copying
13. ayable by this product When you use this unit as an audio CD player use compact discs with the following mark o0000000000000MCDM000000 OOOOOO0O00000OODO0ddoo0ooddoo OOOOOOOMOCd00O00ddoOdo0WoOO oocDDo0000000000000000000 00CDO000000000000000000000 DO0 0 O0C CO 0CO000000CD000O000000 oooooooooooooooooooooooii OOOOd0000ddo0 DIGITAL AUDIO Writing Systems 0 DYD Random write Sequential write CD Track at once Disc at once Session at once Packet writing oO oO a oO 0o00 0o00 0o00 Drive Data transfer rate Up to 4800 kbytes sec 32x speed Ultra DMA Access time Average random stroke Approx 200 ms DVD Approx 160 ms CD Maximum data transfer rate depends on the capabilities of the host PC 00000 4800 KO 0 0 8 320 0 79 Ultra DMAD 0 0 0 0 a oOooOooo HOOoO00O O00 200 ms OO 160 ms 0 0 o OOOOU000ddddoododg Oo oO za P as Buffer under run error protection Power Burmn for CD R RW technology Lossless Linking for DVD R RW and DVD R RW QHOOOUOUODOO0000D0000OO Power Burny CD R Rw0 m00 00000000 0 DYVYD R RW0 DVD R RWO m 00000 Operating Environment Operating temperature 5 to 40 C 0000 0000 5 q 40 C Power and Miscellaneous DC 5 V 1 6 A max DC 12 V 2 0 A max Size Approx 146 x 41 4 x 192 mm WxHxD excluding front bezel Weight Approx 1 1 kg drive only
14. isco de software fornecido para obter informa es mais detalhadas Nederlands Raadpleeg deze handleiding alsook de ATAPI Station interface Gebruikershandleiding op de bijgevoegde Software Disc die meer gedetaileerde informatie bevat F rutom denna bruksanvisning finns mer information i Brukanvisning f r enhet med ATAPI gr nssnitt p den medf ljande programskivan D0 00000000000000000000 ATAPQO C O COC 0C000000 C0O00000000000 OOOOGU00000UddOOO eA a A aH eR Ce RE ES AAR ATAPI ASH ATS FH Sc fal fa BSS AA AB RAR ee Se ATAPR CSA de o aA USS E ALAAN GA SSA ABE MO YASS ATAPI AAAA Seow ABA MOLE PAs SAAS CE Sicherheitsbestimmungen Safet Re u lations Diese Ausr stung erf llt die Europ ischen EMC Bestimmungen f r die Verwendung in Jooggg oo0o0000000000 00000000000000 y neg a Fa OOOUOO00000000 e Wohngegenden aea O e Gewerbegebiete You are cautioned that any changes or modifications not expressly approved in this manual a Asi ees i e Leichtindustriegebiete could void your authority to operate this equipment
15. ive functions may not always perform as expected When playing back DVD Video discs refer to the instructions accompanying each disc HOU OOOOUO0O0O000dd000cdg ATAPIDOOOOOOO000000000 DVD CD RWO0 00000 OOOOO000U000ddd0o00 e DVD R RW e DVD R RW e CD R RW EEEE EERE DVD CD RWO 000000000000000 OOOU000ddOD CPUG Pentium II 400 MHzg 0 0 MyDVDQ Pentium III 800 MHzg 0 0 HOOOOU00D0U0D0DOODODO00COO 000000 CPUp0000000000 000 Pentium Ig 800 MHzoooo0oogp 0o00 PC ATO 00000 OSO Windows 98 Second Edition Windows 98 SE g Windows 2000 Professional Windows 2000 Windows Millennium Edition Windows Me j Windows XP Home Editiong 0 0 Windows XP Professional Windows XP 0000000 RAMG 128 MDO0000 0 Windows XPO 256 MO O0000 0DO00000000001600000 0 MyDVDg 10 cOo00000 0 HOOOOUOOOO0000000dO eDVD VideofDVD ROM e CD ROM eAudio CD HOOOOQOQ00000000000000D Power Burmmg CDO R RWo m 0 0 OO000000 0 DVD R RW0ODVD R Rw0 0000000000000000 IDB ATAPIM 0000000000000 QOOOO0DOU00DOU00COUOddoddD QOOOOO00000g 00000000 12 V 5 Vo 000000 QOOOO00d0 EEEE 000000000 0000 Cb ObvDo 00000 OOOOO000COdDdoddododoododO OOOOO000CdOCUodDdododoodUOoO OOOOOU0COCUoddododoododO OOOOO000
16. n this document oooi o OOOO0U00000g o OOOOU000O0Ud000oodg o 0000000 Q 000 QOOO0O0000000g0 o 0000000 OOOdddo00doogood gee 00000 ess ooooooo OOOO0000M0d0 OOOOdd0d00o00d OOOUOGOGU00Uddoo D00000 QOOOOOOOO00000O0MoO0000oo oo 0 QOOOU000000000000o0co OOOOOU0O000ddd0ddod OOOOOOO000000000d0 DRU 510A 2003 Sony Corporation Printed in Malaysia Please refer to this manual together with the ATAPI Interface Drive User s Guide in the attached Software Disc which carries more detailed information Fran ais Reportez vous au pr sent manuel ainsi qu au document intitul Lecteur d interface ATAPI Guide de l utilisateur contenu sur le disque du logiciel accompagnant ce produit pour plus de d tails Einzelheiten entnehmen Sie bitte diesem Handbuch sowie der Laufwerk mit ATAPI Schnittstelle Anwenderanleitung auf der mitgelieferten Software Disc Consulte este manual junto con la Unidad de interfaz ATAPI Gu a del usuario del disco de software suministrado que contiene informaci n m s detallada Fare riferimento al presente manuale insieme a Guida dell utilizzatore dell unita disco con interfaccia ATAPI nel disco del software allegato nel quale sono contenute informazioni pi dettagliate Consulte este manual juntamente com o Guia do Utilizador do Drive de Interface ATAPT inclu do no d
17. oooooooonooooociooaooiooorooanridun nL Product purchased in Canada Product purchased in Korea EE a ee A A A EO EEN http www sony ca http www sony co kr cp Re ae te E a a ee ee ea o a ES eg a et ee E pee gS E eg ee es DO00000000000000000000000000000000000000000 Product purchased in Australia or New Product purchased in Brazil NOOODOODUODUODOUODOODODODODODOCODOCODdDOUoddOoddoOdO Warranty Card and After Sales Service Zealand http www sonybrasil com br ooongnnnannnnangannannnnnvganqnno http www sony com au support asp Pr x f OUOUUUUUHUUUUUUUUHUUUUUUUUHUUUUU EIN oduct purchased in the Middle East H UUU U UUU UUUU UUUUULUUUUUUUU ULUUUL Warranty Product purchased in Europe http www sony middleeast com Haaa o onani oonan a D0000000000000000000000000000000000000000 e A warranty card should be provided with The warranty period is one year from the MEN poy OE eg Local Web sites for computer peripheral products 000000 o0000000000000000000000000000000000000000 this product at the place of purchase date of purchase Product purchased in Hong Kong About the Bundled Writing Software A AN beh ee San Fae corp Se e Please read the warranty card fill in the Note http www sony com hk Electronics cp Detailed information about the supplied RE RE UU ORRE ae s f O 000000000000000000000000000000000000000000 specified information and retain it for The warranty and technical support service are valid only in Product purchased in China writing
18. y eal o00000O000OC000000000000 available only in the following e France 0803 827962 Ak ii m QOOOOO0O00O00O00U00dOO sales regions e Germany 01805 987 986 So RFR LE QOOOOOO00O00O00U00dOO e Greece 00800 4412 1175 0000000000 Product purchased in the USA e Ireland 01890925069 Sony Electronics Inc e Italy 848800977 Monday to Saturday 8 00 a m 8 00 p m CT e Luxembourg 034 208 083 60 e Toll Free 1 800 588 3847 e The Netherlands 020 346 9404 e Free telephone support is offered for 90 e Norway 810 01 005 days from your first call Portugal A e Spain 901120105 Product purchased in Canada e Sweden 0858769241 Sony of Canada Limited e Switzerland 0844246336 0844237337 24 hours 7 days a week e Toll Free 1 800 961 7669 e http www sony ca sonyca Product purchased in Singapore customersupport_contactus shtml Sony Electronics Singapore Pte Ltd Monday to Friday 9 00 a m 5 00 p m e Storage Support Hotline charges apply 65 3291715 e E mail EDMS Support ap sony com e United Kingdom 0870 240 2410
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