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Sierra Wireless PC3320 User's Manual

1. 3 Install the Venturi software from the installation CD refer to page 19 4 If the PC3320 card has not been pre activated use the Activation Wizard to configure the PC3320 card as described in Activation on page 21 Before you begin the installation process ensure your PC is running a supported operating system and meets the hardware requirements described below System requirements The PC3320 wireless network card is supported on e Windows 98 98 SE e Windows Me e Windows 2000 with Service Pack 1 or later Service Pack 4 is recommended e Windows XP Home and Professional versions Rev 1 0 Mar 04 17 Installation Guide To install the PC3320 card you require these system resources Table 4 1 System Resource Requirements Card Slots 1 Type Il PCMCIA PC Card Slot Communications Ports 1 Available Disk Drive CD ROM for installation only I O Resources 1 IRQ 40 bytes I O Space Memory 10 MB Disk Space 2 MB PC3320 card software installation procedures This section provides detailed installation instructions Note A driver is software that provides the interface between a device such as the PC3320 card and the operating system on your PC such as Windows 98 To install Mobile Connection Manager and the PC3320 card driver 18 Note Users of Windows 2000 must be logged in with administrative privileges to install the PC3320 card software Users of Windows XP may
2. Feature summary Note For step by step instructions to access features of the PC3320 consult the online help available with Mobile Connection Manager The PC3320 wireless network card is designed to provide a wide range of capabilities using CDMA network technology Implementation of these features will depend on the particular service provider and account features you have chosen Some features described in this Manual may not be supported by your service provider or may not be available with your network account Contact your service provider for details of the services and accounts available Network card During high speed packet connections the PC3320 is a true network card functioning just like the network cards familiar to most corporate computer users Once installed and configured the PC3320 card can connect to the CDMA Rev 1 0 Mar 04 7 Installation Guide network automatically You just insert the PC3320 start Mobile Connection Manager and allow it to authenticate your account on the network then launch your Internet browser you re online Modem As a modem the PC3320 allows you to dial up any other modem such as a corporate server Other Short Messaging Service SMS is available to exchange brief text messages with other COMA subscribers CDMA 1X services The PC3320 operates over a type of wireless network called CDMA Code Division Multiple Access CDMA 1X technology provides a variety of co
3. PC3320 Wireless Network Card Installation Guide 2130361 Rev 1 0 1 verizonwireless Preface Important Notice Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the modem are used in a normal manner with a well constructed network the modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Verizon accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the modem or for failure of the modem to transmit or receive such data Safety and Hazards Do not operate the modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the modem MUST BE POWERED OFF The modem can transmit signals that could interfere with this equipment Do not operate the modem in any aircraft whether the aircraft is on the ground or in flight In aircraft the modem MUST BE POWERED OFF When operating the modem can transmit signals that could interfere wit
4. insert the CD in your CD ROM drive The CD should autostart and display the menu 2 From the PC3320 Wireless Network Card screen select Venturi Software Installation The InstallShield wizard starts 3 Usethe Next and Back buttons to navigate through the wizard noting the following You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation Rev 1 0 Mar 04 19 Installation Guide Use the default settings for the Destination Location unless you have special requirements and an advanced understanding of PC configuration The Desti nation Location dictates where the software is installed You must restart your PC before you can use the software Click Finish to close the last screen of the wizard and to restart your PC On completion of this step the Venturi software is installed and after your PC reboots you can proceed to configure the PC3320 card to use your account if it was not pre activated See Activation on page 21 Card insertion and removal Inserting the PC3320 card To insert the PC3320 into a notebook 1 Attach the antenna to the circular gold connector on the end of the PC3320 card DO NOT FORCE 2 With the picture label facing up insert the PC3320 card into the slot When you insert the PC3320 the following should occur lf sound effects are enabled the PC beeps e The PC Card icon appears in the status area if it is not
5. A CDMA service provider account Companies that operate CDMA networks and provide access to these networks are called service providers You must have an account with a CDMA service provider to use the PC3320 Note You can use the Lock Code feature to prevent others from using your account should your PC3320 card be stolen See the online help for information on this feature Each service provider has its own pricing options There may be flat rate accounts which provide you a maximum number of minutes of network usage for a fixed monthly fee There may be accounts for which you are charged for network usage by the minute or by the amount of data transmitted Your account may include a variety of other services such as SMS messaging 10 2130361 Introducing the PC3320 Wireless Network Card Each PC3320 has been provisioned at the factory for use with a particular service provider This sets the PC3320 card to use particular radio channels and enables services specific for that provider The process of setting up your account is called activation Activation involves action by the service provider and configuration of the PC3320 The procedure to configure activate your PC3320 card is covered in Activation on page 21 The CDMA wireless network Note More information about CDMA networks is available on the CDMA Devel opment Group web site www cdg org This is the worldwide infrastructure providing the radio coverage that
6. allows you to stay connected Made up of radio towers and a variety of network switches routers and servers the network is an interconnection of many service provider companies Note Most service providers have coverage maps on their web sites There are CDMA networks that operate in the frequency bands supported by the PC3320 throughout North America and parts of Latin America Asia New Zealand and Australia However each service provider operates a network that covers a limited geographical area within the overall CDMA coverage area Note The fee for service is usually higher when you are roaming connecting to a network other than the one belonging to your service provider The Call Guard feature subject to feature availability can warn you before making or answering calls while roaming Most service providers have roaming agreements with other service providers so that they can offer service outside of the coverage area of their own networks For example assuming you live in Vancouver and travel frequently to Seattle you can obtain an account with a Vancouver service provider that has a roaming agreement with a service provider in Seattle You would then have local service in Vancouver and roaming service in Seattle Most service providers charge more for roaming service than local service Rev 1 0 Mar 04 11 Installation Guide 12 2130361 2 Care and Maintenance of Your PC3320 card As with any electroni
7. already displayed for another card and unless the feature has been disabled The PC3320 card is powered as soon as you insert it Removing the PC3320 card To remove the PC3320 card 1 Close Mobile Connection Manager if it is open 2 Click the PC Card icon in the status area to display the option to stop the card 3 Click Stop CDMA 1X Parent Windows 98 2000 or Me or Safely remove CDMA 1X Parent Windows XP If a dialog box appears notifying you that it is safe to remove the card click OK Use the ejector to remove the PC3320 card from the slot Do not pull the PC3320 card out by the antenna 20 2130361 5 Activation Manual Activation Automated Activation Account configuration procedures The final step to making the PC3320 card operational is configuring it to use your CDMA service provider account The process of activation configures your PC3320 with the required account parameters phone number etc If you purchased a pre activated PC3320 card this step is not necessary Once the application software and driver are installed the PC3320 card is ready for use Note The PC3320 can support two accounts phone numbers allowing for example one account for business and another for personal use Otherwise you must use the Activation Wizard to activate and configure your account Activation Wizard The Activation Wizard walks you through the process of configuring an account The pr
8. through spread spectrum transmissions thus allowing many active users to share the same channel Each user is assigned a unique digital code which differentiates the individual conversations on the same channel CDMA 1X Also known as 1X this is a high speed standard for CDMA cellular communica tions circuit switched cellular V xx modem communications over a cellular network It uses a dedicated connection circuit in contrast to packet switched The user is charged by the carrier for the duration of the connection ESN Electronic Serial Number The unique serial number assigned to the modem for cellular network use FCC Federal Communications Commission The U S federal agency that is respon sible for interstate and foreign communications The FCC regulates commercial and private radio spectrum management sets rates for communications services deter mines standards for equipment and controls broadcast licensing Consult www fcc gov Rev 1 0 Mar 04 33 Installation Guide host 1 A computer that uses a modem or a similar device to answer a calling computer 2 A source or destination in the communication network 3 A computer that contains data or files to be accessed by client computers Also known as a server IMSI International Mobile Station Identity A 15 digit number used to identify the mobile device to the base station IS Interim Standard After receiving industry consensus the TIA forwa
9. your CDMA accounts The PC3320 supports two accounts Sound options to customize ringtones for SMS messages A Call Log to track outgoing calls and determine the amount of data trans ferred Package contents Your PC3320 package contains the following components e PC3320 wireless network card e Antenna Installation CD containing the PC3320 card software and this installation and troubleshooting guide e Quick Start Guide Warranty Card System components Your PC3320 wireless network card is just one part of a system designed to provide you with a wide range of communication features Every component of the system is needed to enable these capabilities Your host computing device Your notebook hosts the PC3320 card hardware and runs the communication software your web browser and e mail application and Mobile Connection Manager the PC3320 card enabling software You may also have other software on your computer that can be used wirelessly with the PC3320 such as file transfer applications FTP chat or instant messaging a VPN Virtual Private Network client client software for a corporate server application The PC3320 wireless network card Along with the antenna this equips your computer with a radio modem Rev 1 0 Mar 04 9 Installation Guide The PC3320 card fits into a standard Type Il PC Card slot available on most notebook PCs Every CDMA network operates on one of three radio frequency band
10. your connections e The driver software that provides the interface between the network card and your Windows operating system Note When you have the Venturi software installed and enabled the compression will automatically be used where it is available on the network In areas where the Venturi server is implemented you should notice an increase in the speed of your dial up data connections Venturi compression software that increases data throughput effectively increasing the data transmission speed The Mobile Connection Manager software should be installed before you insert the PC3320 for the first time The Venturi software should only be installed after the driver is installed Detailed instructions are provided in Installation on page 17 Account activation and configuration You must have an account with a CDMA service provider to use the PC3320 The process of setting up an account is called activation If you purchased the PC3320 directly from a service provider you may already have an account your PC3320 card may be pre activated Unless your PC3320 card has been pre activated Mobile Connection Manager automatically detects that no account has been configured when you run it for the first time Mobile Connection Manager then runs the Activation Wizard to guide you through the activation and configuration process Rev 1 0 Mar 04 15 Installation Guide Configuring the PC3320 card involves setting the phone nu
11. your package or with the product shipment 1 Select the Manual Activation radio button and click Next 2 The wizard prompts for your activation code Enter six zeroes 000000 then click Next 3 Enter the phone number provided with your package Enter the IMSI Click Next 4 Enter the SID System ID provided with your package Click Next 5 Click Finish on the final window of the wizard On completion the PC3320 card is ready for use The next chapter explains how to use Mobile Connection Manager to manage and monitor your connections Automated activation To use automated activation 1 Select the Automated Activation radio button and click Next 2 The wizard advises that it will make a network connection dialing the displayed number Leave the number unchanged unless told by a technical service represen tative to enter a different value Click Next 3 Follow any instructions or prompts provided to activate the card Mobile Connection Manager displays the activation progress in the call status area When the process is complete you should see the message Ready to Connect At this point your PC3320 card is ready to use The next chapter explains how to use Mobile Connection Manager to manage and monitor your connections Note If you do not get the Ready to Connect message retry the process If the process continues to fail use manual activation or contact your service provider 22 2130361 6 Mobile Connec
12. 320 card 2 omm A The Connection Status Area uses the icons shown in Table 6 1 Table 6 1 Connection Status Area icons Icon Meaning The Signal Strength indicator uses bars to show the intensity of the q radio signal The number of bars increases as signal strength increases imm to a maximum of five bars When the bars are dimmed and the antenna icon is crossed out no connection is possible for one of these reasons Noantenna is attached Youare outside the CDMA network coverage area The signal strength is too weak A network or account problem is preventing the PC3320 from obtaining service The 1X indicator shows whether 1X is available in this area The Roaming Status indicator shows whether you are roaming within a preferred roaming area When the indicator is off gray you are within the local coverage area of your service provider When the indicator is on solid black you are in a preferred roaming area When the indicator is blinking you are within the coverage area of a CDMA network but not in a preferred roaming area Your coverage area and account charges depend upon your service provider and the type of account you have There may be surcharges for roaming service that vary based on whether you are in a preferred or non preferred roaming area If there is no roaming agreement between your service provider and the local carrier you may be unable to complete calls The
13. In Use indicator shows whether a call is in progress No icon is displayed when the PC3320 card is idle Otherwise one of these icons is displayed A circuit switched data call is in progress 26 2130361 Mobile Connection Manager Basics Table 6 1 Connection Status Area icons cont Icon Meaning A high speed 1X packet data call is in progress x A fatal error has occurred and the PC3320 card is inoperable This may be resolved by closing Mobile Connection Manager and restarting your PC Call Status Area The Call Status Area displays messages related to the status or progress of a connection Where a duration timer is shown timing begins when the call is initiated not from the time the call is fully connected This is a measure of the time the PC3320 has been using the radio channel a wireless network resource PowerSave Click this display to exit indicates that the PC3320 card could not find a CDMA system within a 15 minute interval To conserve power the PC3320 card reduces channel scanning to once every three minutes To force the PC3320 card out of PowerSave mode click in the Call Status Area The PC3320 card performs a channel scan and if no network is detected returns to PowerSave mode Indicator area The Indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled The icons are black when o
14. Mar 04 23 Installation Guide Components of the Mobile Connection Manager window The window has three areas that display messages and icons the Connection Status Area Call Status Area and Indicator Area The window allows you to connect and disconnect Internet and dial up data services A menu bar is located on the upper left side of the window Windows control buttons are in the top right corner Toggle Full Compact Button Menu Bar Minimize Button Close Button fi Mobile Connection Manager Connection Status Area qo NainaAcces a Call Status Area fleas ts Connect Diap t 77 Connection IET DEN Sg Manager Indicator Area Button 1 verizonvirioss Figure 6 1 Mobile Connection Manager For a detailed description of each option in the menus see the online Help Window controls The Minimize button closes the Mobile Connection Manager window but leaves the application running When Mobile Connection Manager is minimized the Mobile Connection Manager icon in the status area can be used to determine the PC3320 card status See page 28 This icon replaces a taskbar button for Mobile Connection Manager Once minimized you can redisplay the Mobile Connection Manager window by selecting the Mobile Connection Manager icon in the status area You can also restore the window by double clicking the desktop shortcut or launching Mobile Connection Manager from the Start menu 24 2130361 Mo
15. RETE TT TT eee 70 1 1 1T 25 Always OU TOD ia accu d ma aa ita Roa RR AREE ae a cte e d A 25 Interpreting ICONS o ux uera ih ia el EGER ira dae 25 Connection Status Area 2 2 lillo 26 Call StatuSsArea savage eat ai 27 Indicator area AAA aad dii ara 27 MINIMIZeERd ICONS PCI a AAA 28 Gne Healy das eb at Rec aia de OR Wiese dun ee a 28 Troubleshooting sir c EM aap ite e Ww ei E lese 29 Technical Specifications 000oo lt lt oooooononnanonoa 31 LED Operaloni criniera iaa aii 31 Radio frequency and electrical specifications 32 Environmental specifications cee eee ee eee 32 Glossary ee 33 6 2130361 1 Introducing the PC3320 Wireless Network Card Welcome Feature Summary Package Contents System Components Welcome Note Do not insert the PC3320 card into your PC Card slot prior to installing the software It is important to install the software and driver in the correct order For detailed procedures see page 17 The PC3320 wireless network card is a dual band wireless PC Card for cellular and North American PCS networks It enhances the functionality of your mobile computing devices by adding wireless data and 2 way messaging The PC3320 functions as a wireless network card with LAN like connectivity and a modem This card allows you to connect to the Internet send and receive e mail connect to a corporate network without the need of a network cable or phone line
16. Reda Ue SEHE E e eR eRe 8 Additional PC3320 features coccion Rx Re 9 Package CORBIS agata ida ea 9 System components ir ecderests ria 9 Your host computing device rra 9 The PC3320 wireless network card 0 0 0 cc eee eens 9 The PC3320 card drivers and enabling software 10 A CDMA service provider account 10 The CDMA wireless Network 11 Care and Maintenance of Your PC3320 card 13 Getting Started 6c i hdc eee AAA AAA 15 The PE3320 SolWare sisi mre oe et ds aa web E EEXSG RM ES 15 Account activation and configuration 15 Installation cir 17 System requirements 17 PC3320 card software installation procedures 18 Venturi Software Installation oooooooooo 19 Card insertion and removal eee eee 20 Inserting the PC3320 card 20 Removing the PC3320 card 2 222 c eee eee ee ee ee ee rre 20 Rev 1 0 Mar 04 5 Installation Guide Activation iii i in 21 Account configuration procedures 21 Activation Wizard sanar daa LA RA 21 Manual activation suu ds i R2 ci wa AA det i ia 22 Automated activation uuu i ure deo we Rd de EORR ee Fri ed S 22 Mobile Connection Manager Basics rre 23 Starting and closing Mobile Connection Manager 23 Components of the Mobile Connection Manager window 24 Window COPS ssoi aisse Sg reta E N QC AR D e ad E E ed 24 Isi
17. bile Connection Manager Basics e The Toggle Full Compact button amp is used to switch between the full Mobile Connection Manager window and the compact view ile Conn W D ERET TS MF w F Mob P amm El The compact view allows you to see connection status and indicators while using less space on the desktop You must use full view to make calls data connections disconnect or access Mobile Connection Manager features To return to full view select the view toggle button in the top right e The Close button is used to exit Mobile Connection Manager Docking You can set the Mobile Connection Manager window to jump to the edge of your screen when you move the window close to an edge This lets you easily position Mobile Connection Manager in a corner of the screen e Select View gt Docking Always On Top You can set Mobile Connection Manager to always display in front of other windows This allows you to monitor connection status while using another maximized application such as your web browser e Select View gt Always On Top Interpreting icons Mobile Connection Manager makes extensive use of icons to indicate status and events The various icons are described in the following sections on the display areas of Mobile Connection Manager Rev 1 0 Mar 04 25 Installation Guide Connection Status Area Note Optimal signal strength is obtained when the antenna is perpendicular to the PC3
18. c device the PC3320 card must be handled with care to ensure reliable operation Follow these guidelines in using and storing the PC3320 card Do not apply adhesive labels to the PC3320 card This may cause the PC3320 card to become jammed inside the card slot Optimal signal strength is usually obtained when the antenna is perpendicular to the modem The antenna should bend easily at the hinge Do not forcefully bend the antenna When storing or transporting your PC in a case such as a notebook case remove the PC3320 card antenna and store it in a compartment where it cannot be crushed or broken The PC3320 card should fit easily into your PC Card slot Forcing the PC3320 card into a slot may damage connector pins Protect the card from liquids dust and excessive heat When not installed in your computer store the PC3320 card in a safe place Rev 1 0 Mar 04 13 Installation Guide 14 2130361 3 Getting Started The PC3320 Software Account Activation and Configuration Before you can begin using the PC3320 wireless network card you must 1 Install the PC3320 enabling software and driver 2 Activate an account and configure the PC3320 card to use your account unless the PC3320 card has been pre activated This section provides an overview of this process The PC3320 software The PC3320 card comes with this software e Mobile Connection Manager application that you use to manage the PC3320 card and monitor
19. fer to page 20 Note For Windows 98 and Me Users If your computer has a built in network adapter your computer may appear to have stopped responding during the card detection process The operating system is resolving resource issues related to your built in adapter and the PC3320 card Do not abort the installation process Allow several minutes for the process to complete 7 If your operating system is Windows 98 or Me restart your PC from the Start menu Note Windows 98 and Me users If your computer has a built in network adapter another long delay occurs the first time the PC3320 card is inserted after this restart Subsequent insertions of the card will not experience this delay On completion of this step Mobile Connection Manager and the PC3320 card driver are installed You may now install the Venturi compression software if desired See Venturi Software Installation on page 19 Venturi Software Installation To install the Venturi compression software Note Users of Windows 2000 must be logged in with administrative privileges to install the Venturi software Users of Windows XP may require administrative privileges depending on the XP installation 1 If the PC3320 Wireless Network Card screen is not displayed If the installation CD is already in your CD ROM drive select Start gt Run and enter dNaunch exe where dis the drive letter of your CD ROM drive to display the startup menu Otherwise
20. h various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The modem may be used at this time The driver or operator of any vehicle should not operate the modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communi cations devices while in control of a vehicle is an offence Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Verizon VERIZON AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY VERIZON PRODUCT EVEN IF VERIZON AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSI BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Rev 1 0 Mar 04 1 Installation Guide Notwithstanding the foregoing in no event shall Verizon and or its affiliates aggregate liability arising under or in connection with the product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the product Patents Portion
21. ications and information technology products systems distribution services and professional services in the United States and around the world Consult www tiaonline org Rev 1 0 Mar 04 35 Installation Guide 36 2130361 Index Numerics 1X 8 10 indicator 26 A account activation 15 configuration 21 activation automated 22 manual 22 Activation Wizard 21 always on top 25 antenna care and maintenance 13 Cc call status area 27 care and maintenance 13 CDMA network frequency bands 10 service providers 10 circuit switched data 8 close button 25 compact view 25 connection status indicator 28 connection status area 26 coverage 11 D data circuit switched 8 dial up 8 high speed 8 Quick 2 Net 8 dial up data 8 disk space notebooks 18 docking 25 drivers description 10 E ESN 16 Rev 1 0 Mar 04 F frequency bands CDMA network 10 full view description 24 toggle button 25 help 28 high speed packet data 8 I O space input output space 18 icons connection status 26 indicator area 27 minimized 28 in use indicator 26 indicator area 27 indicators connection status 28 SMS messages 27 28 inserting the PC3320 20 installation 18 Internet 8 8 IRQ interrupt request 18 IS 95 10 memory notebooks 18 minimize button 24 minimized icons 28 Mobile Connection Manager 10 NationalAccess high speed packet data 8 not in service indicator 28 n
22. is used to describe the color of the LED when both red and green are lit Rev 1 0 Mar 04 31 Installation Guide Radio frequency and electrical specifications Table 7 2 Radio frequency and electrical specifications Approvals Compliant with IS 95A IS 95B 1S 98D IS 707A IS707A 1 CDMA Developers Group FCC ID N7NACRD555 Industry Canada Voltage 5 Vdc from PCMCIA Slot Current Maximum 680 mA Typical 150 MA Transmitter 200 mW 23 dBm Power Transmit PCS 1850 to 1910 MHz Cellular 824 to 849 MHz Receive PCS 1930 to 1990 MHz Cellular 869 to 894 MHz Channel Spacing 1 25 MHz Freq Stability 150 Hz Environmental specifications Table 7 3 Environmental specifications Operating Temp 30 to 60 C ambient outside PCMCIA enclosure Storage Temp 30 to 85 C 32 Humidity 95 non condensing Vibration 15 g peak 10 to 2000 Hz non operating Drop 30 76 2 cm on to vinyl covered concrete 2130361 Appendix A Glossary 1X One Times Radio Transmission Technology the one times refers to the frequency spectrum bps bits per second The actual data speed over the transmission medium See also baud CDMA Code Division Multiple Access A wideband spread spectrum technique used in digital cellular personal communications services and other wireless networks Wide channels 1 25 MHz are obtained
23. mber assigned by your service provider and may involve entering other network parameters and settings Your service provider needs to know e The billing information to use to collect payment for your network usage e The ESN Electronic Serial Number assigned to your modem during the manufacturing process The ESN is printed on a label on the PC3320 and can be displayed in Mobile Connection Manager This number is used to help authenticate your account when you connect for service You require from your service provider An activation code that gives you access to configure the account e A phone number for your PC3320 card e Additional information specific to your service provider such as A SID System IDentifier that identifies your home network area and is used in conjunction with your phone number to determine if you are home or roaming 16 2130361 4 Installation System Requirements Installation on Windows 98 Me 2000 and XP e Venturi Software Installation Card Insertion and Removal This chapter guides you through the steps necessary to install the PC3320 card on a notebook PC Note Do not insert the PC3320 card into your PC Card slot before installing the software The basic steps are 1 Insert the PC3320 installation CD into your CD ROM drive and install Mobile Connection Manager 2 Insert the PC3320 card into the PC Card slot refer to page 20 to install the PC3320 card drivers
24. n and gray when off Table 6 2 Indicator Area icons Icon Meaning The SMS message indicator shows whether you have unread messages A blinking icon indicates that there are one or more urgent or important unread messages To display the Mobile Messenger window in which the messages are displayed select Tools Mobile Messenger or double click the icon Rev 1 0 Mar 04 27 Installation Guide Minimized Icons Mobile Connection Manager displays an icon in the Windows status area which is usually located in the lower right corner of your screen The status area icon indicates your connection status or notifies you when you have SMS messages Caan Table 6 3 Status Area icons Icon Meaning Td You are not in service on the CDMA network You are in service on the CDMA network but have no l active data connection The number of red bars indicates the signal strength You have an active data connection l The number of green bars indicates the signal strength E You have unread SMS message s Only one icon can be displayed at a time The priority of icons from highest to lowest is e SMS message s e Active or inactive connection For example if you have unread SMS messages and then establish a data connection the icon still displays as an unread SMS message Online Help Mobile Connection Manager includes extensive online help to provide operating hints and step by ste
25. nnectivity features depending on your service provider and account NationalAccessSM high speed packet data sometimes known as 1X supports Internet connections with data rates up to 153 6 kbps downlink from the network and 76 8 kbps uplink to the network Actual speed will depend on the network conditions With this type of connection the PC3320 card functions as a network card Once the connection is established you can open your browser and connect to any web site that is accessible through the Internet or access other Internet services such as e mail Note You may increase your data transmission speed by using compression software Contact your service provider for details e Circuit switched dial up data using the earlier CDMA IS 95 specification supports data connections to any dial in service at rates up to 14 4 kbps Using Venturi data compression the maximum data rate is 56 kbps Quick 2 Net M provides a simplified way to dial into an Internet connection using circuit switched data SMS Short Message Service allows you to send and receive short text messages using the PC3320 card 8 2130361 Introducing the PC3320 Wireless Network Card Additional PC3320 features Beyond the features of the CDMA network the PC3320 provides additional software features e PIN security code to protect your PC3320 card and account from unautho rized use An Activation Wizard page 21 to assist with configuring
26. ocess and options vary based on the service provider The wizard supports Automated Activation in addition to Manual Activation where the service provider supports them This section is a guide only Consult the Quick Start Guide and follow the direc tions on screen and instructions given by your service provider representative To activate an account and configure your PC3320 card for use 1 Attach the antenna and insert the PC3320 card into your PC Card slot refer to Inserting the PC3320 card on page 20 2 Start Mobile Connection Manager by selecting Start gt Programs gt Verizon Wireless gt Mobile Connection Manager 3 Mobile Connection Manager should detect that the PC3320 card has not been activated and automatically start the Activation Wizard If it does not start the wizard in Mobile Connection Manager select Tools gt Activation Wizard 4 The wizard presents a selection window offering the activation methods supported by your service provider Manual Activation involves entering your account information into the appropriate fields in the wizard using information from your package or product shipment Automated Activation involves the PC3320 placing a call to a special number at the service provider Follow onscreen prompts Rev 1 0 Mar 04 21 Installation Guide 5 To begin activation of the PC3320 select the method and click Next Manual activation Verizon has provided the required information on
27. otebooks installing the software 17 20 removing the PC3320 20 O online Help 28 operating hints 28 37 Index P PowerSave 27 pre activation 15 Q Quick 2 Net 8 removing the PC3320 20 roaming definition 11 indicator 26 38 S signal strength indicator 26 obtaining optimal 13 SMS message indicator 27 28 software 10 software installation 17 20 System requirements notebooks 17 T taskbar icons 28 troubleshooting 29 2130361
28. p instructions for getting the most from your PC3320 wireless network card You can access online help in several ways Press F1 in any window e Click the Hints button available in many windows Use Windows Explorer to navigate to Program Files gt Verizon Wireless gt Mobile Connection Manager gt CM chm Double click to open the help file The help file has a table of contents and an index 28 2130361 Mobile Connection Manager Basics Troubleshooting The online help includes descriptions of most common error messages Look in the table of contents under Troubleshooting For help with other problems Contact your service provider Rev 1 0 Mar 04 29 Installation Guide 30 2130361 7 Technical Specifications LED Operation Radio Frequency and Electrical Specifications Environmental Specifications This chapter describes the function of the LED and provides technical product data for the PC3320 wireless network card LED operation The PC3320 has a single red green LED on the antenna end of the card The LED operates as follows Table 7 1 LED operation LED Behavior Indicates Solid amber The PC3320 card is powering up Blinking amber The PC3320 card is searching for a channel Solid green A call is in progress Blinking green The PC3320 card has acquired a channel and is in idle mode no call is in progress Solid red An error has occurred Amber
29. rds the standard to ANSI for approval IS 95 The standard for CDMA kbps kilobits per second Actually 1000 not 1024 as used in computer memory size measurements of kilobytes LED Light Emitting Diode A semiconductor diode that emits visible or infrared light MHz Mega Hertz One million cycles per second packet A short fixed length block of data including a header that is transmitted as a unit in a communications network PC Card Add in memory and communications cards for portable computers PC Card is a trademark of the PCMCIA PCMCIA Personal Computer Memory Card International Association The organization that standardizes PC Cards 34 2130361 Glossary PCS Personal Communications Services A cellular communication infrastructure that uses a different frequency range than AMPS QNC Quick Net Connect A CDMA connection method that reduces call setup time for circuit switched connections to the Internet roaming A cellular subscriber is in an area where service is obtained from a cellular service provider that is not the subscriber s provider SMS Short message services A feature that allows users of a wireless device on a wireless network to receive or transmit short electronic alphanumeric messages up to 160 characters depending on the service provider TIA Telecommunications Industry Association A standards setting trade organi zation whose members provide commun
30. require adminis trative privileges depending on the XP installation If the installation CD is not already in your CD ROM drive insert it The CD should autostart and display the Mobile Connection Manager Setup window If the CD does not autostart select Start gt Run and enter d launch exe where d is the drive letter of your CD ROM drive From the CD startup window select PC3320 Notebook Software Installation to launch the InstallShield Wizard Follow the instructions in the window and click OK Use the Next and Back buttons to navigate through the wizard noting the following You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation Use the default settings for the Destination Folder unless you have special require ments and an advanced understanding of PC configuration If you are running Windows XP a window indicates that the driver files will be copied to your notebook Click OK and click Continue Anyway on the Software Installation window if it appears The window may appear more than once the PC3320 card is a multifunction card 2130361 Installation Note Do not forcefully connect the antenna or forcefully insert the PC3320 card This may damage connector pins See page 20 for instructions on removing the PC3320 card 6 Click OK when you are prompted to insert the PC3320 card Attach the antenna and insert the PC3320 card into your PC Card slot re
31. s As a dual band product the PC3320 operates on two of these bands see page 32 providing a wide coverage area The PC3320 provides all the advantages of 1X where it is available while allowing you to use the older CDMA IS 95 standard where 1X has not yet been imple mented The benefits to you are that you can use the PC3320 card in any area that has coverage assuming there are no account restrictions and you will be able to take advantage of the fastest possible data transmission speed The PC3320 card drivers and enabling software Required to control monitor and manage your wireless connections this includes the Mobile Connection Manager application The device drivers are the software that enables the PC3320 card to work with your computer s operating system The PC3320 card comes with a CD containing this software Mobile Connection Manager application that you use to manage the PC3320 card and monitor your connections Use the application s online help for step by step instructions to access features of Mobile Connection Manager Venturi compression software that increases data throughput effectively increasing the data transmission speed e The device driver software that provides the interface between the PC3320 and your Windows operating system The driver and application software must be installed before you insert the PC3320 for the first time Detailed instructions are provided in the following chapter
32. s of this product are covered by some or all of the following US patents 5 515 013 5 617 106 5 629 960 5 682 602 5 748 449 5 845 216 5 847 553 5 878 234 5 890 057 5 929 815 6 169 884 6 191 741 6 199 168 6 327 154 6 339 405 6 359 591 6 400 336 6 643 501 6 516 204 6 561 851 6 653 979 D367 062 D372 248 D372 701 D416 857 D442 170 D452 495 D452 496 D453 733 D459 303 and other patents pending This product includes QUALCOMM technology licensed from 3G CDMA QUALCOMM Incorporated under one or more of the following United States patents and or their counterparts in other nations 4901307 5056109 5101501 5109390 5228054 5267261 5267262 5337338 5414796 5416797 5490165 5504773 5506865 5511073 5535239 5544196 5568483 5600754 5657420 5659569 5710784 5778338 Copyright 2004 Sierra Wireless All rights reserved 2 2130361 Preface Trademarks Windows is a registered trademark of Microsoft Corporation Qualcomm is a registered trademark of Qualcomm Incorporated InstallShield is a registered trademark and service mark of InstallShield Corpo ration Other trademarks are the property of the respective owners Rev 1 0 Mar 04 3 Installation Guide 4 2130361 Table of Contents Introducing the PC3320 Wireless Network Card 7 Welcome oh nenti seater eee eee Sears eee a 7 Feature SUMMON ceci dr aa a eee RAPERE 7 Network ca d CT 7 Mod m RENT 8 su mM PTT 8 CDMA TA SSI VICOS 3x ox des deco mre cox dee x
33. tion Manager Basics e Starting and Closing Mobile Connection Manager Components of the Mobile Connection Manager Window Interpreting Icons Online Help Troubleshooting Mobile Connection Manager is the application that allows you to manage and monitor the connection between the PC3320 wireless network card and the CDMA network You use Mobile Connection Manager to Determine your signal strength roaming status 1X high speed data avail ability and other network connection parameters Initiate data calls e View call statistics Receive and send SMS messages e Customize features and options Anytime you use the PC3320 card you must run Mobile Connection Manager Once you make a connection in Mobile Connection Manager you can launch whatever application you want to use such as your web browser or e mail appli cation Starting and closing Mobile Connection Manager You can launch Mobile Connection Manager by Ma double clicking the Mobile Connection Manager icon on your desktop e Selecting Start gt Programs gt Verizon Wireless gt Mobile Connection Manager The standard Windows control buttons in the upper right corner of the window are used to minimize or close Mobile Connection Manager When minimized Mobile Connection Manager does not appear as a taskbar button Instead an icon is shown in the status area usually at the right end of the taskbar See Minimized Icons on page 28 Rev 1 0

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