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Sharp DS 24D User's Manual

1. 17 pulse dialing C O lines pressing D while entering a speed dial number causes all subsequent digits to be sent as DTMF tones e The E key is used to hide digits Display keyset users may want to hide some speed dial numbers so that they will not show in the display When you are entering a telephone number press E All subsequent digits will be hidden Press E again to begin displaying digits e The F key is used to enter a name See Personal Speed Dial Names under Display Features e Use the HOLD key to clear a speed dial number ONE TOUCH SPEED DIALING You may assign any speed dial number to an already existing One Touch Speed Dial button for quick and easy dialing of frequently used numbers e While on hook press TRANSFER and then dial 107 e Press a One Touch Speed Dial button e Dial the speed dial number 00 49 or 500 799 that you want assigned to this button e Press TRANSFER to store your selection To call this telephone number just press the One Touch Speed Dial button NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing LAST NUMBER REDIAL To redial the last telephone number you dialed press the LNR key or dial 19 NOTES 1 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing 2 Redial does not apply to intercom calls SAVE NUM
2. e With the handset on hook press TRANSFER and then dial 110 e Dial 01 to turn Automatic Hold on or 00 to turn it off e Press TRANSFER to store your selection NOTE Intercom calls can be automatically put on hold by pressing TRANSFER HEADSET OPERATION Keyset users can switch between headset mode and handset mode When using headset mode press the SPEAKER key to answer and release calls e With the handset on hook press TRANSFER and then dial 110 e Dial 21 to use the headset or 20 to use the handset e Press TRANSFER to store your selection Your keyset may be equipped with a Headset mode key If it is so equipped pressing this key while the light is out will cause the keyset to enter headset mode and the light will illuminate to indicate this Pressing the key while the light is lit will cause the keyset to return to handset mode and the light will go out 31 HOT KEYPAD On your phone system your keyset s keypad can be made live or hot so that it is not necessary to lift the handset or press the SPEAKER key before you begin dialing Calls can be made and features activated by simply dial ing the C O line number trunk group access code intercom number or fea ture access code To activate this feature e With the handset on hook press TRANSFER and then dial 110 e Dial 31 to turn the Hot Keypad on or 30 to turn it off e Press TRANSFER to store your selection KEY CONFIRMATION TONE You can hear a sho
3. CONTINUOUS Confirmation Tone Very short beeps followed by dial tone indicate you have correctly set or canceled a system feature CONFIRMATION TONE 100 ms ON 100 ms OFF LULL FOR ONE SECOND Error Tone A continuous single level tone indicates you have done something incorrectly Try again EE DS 24D KEYSET 32 CHARACTER DISPLAY Two lines with 16 characters each SS SOFT KEYS Used to activate a features via the display Scroll SCROLL KEY e e gt a a Used to scroll through displays e a Dp a ad Pe SG Cem ki 1 2 ABC 3 DEF jo Ce SPEAKER D 4 5 6 For handsfree GHI JKL MNO C operation and ringing C D 7 PRS 8 TUV 9 WXYZ Y Volume A Transfer Redial Hold Speaker J L DC CR CR i TRANSFER KEY SPEAKER KEY REDIAL KEY HOLD KEY 8 PROGRAMMABLE KEYS WITH MICROPHONE TRI COLORED LIGHTS Keys 1 3 1 6 are automatically assigned as Direct Trunk keys Key 8 is a message key by default Although all 8 keys may be programmed for any system features functions For handsfree operation VOLUME CONTROL KEYS 16 PROGRAMMABLE KEYS WITH Used to set independent TRI COLORED LIGHTS levels for handset speaker Used to call stations directly to indicate background music rin
4. differently than calls directed to your group 33 DIAL BY DIRECTORY Each station or speed dial number can have an associated directory name A station or speed dial number can be selected by scrolling alphabetically through a directory name list This on line phone book allows the user to look up and dial any station or speed dial number in seconds e Press the DIR key DIRECTORY e Select the directory you wish to use PERS personal speed dial num bers SYS system speed dial numbers or STN station names e Dial the key on the keypad that corresponds to the first letter of the name you wish to search for e Use the UP and DOWN arrows to scroll through the names e Press the DIAL soft key to dial the number NOTE A DIR key can have an extender to take you directly to one of the above lists CALL PROGRESS DISPLAYS During everyday call handling your keyset display will provide information that is helpful and in some cases invaluable Displays like CALL FROM 203 TRANSFER TO 202 701 RINGING TRANSFER FM 203 708 busy Camp on to 204 Recall from 204 Call for 501 message frm 204 and FWD ALL to 204 keep you informed of what is happening and where you are In some conditions you are prompted to take an action and in other cases you receive directory information DISPLAY NUMBER DIALED Display keysets begin showing digits as they are dialed They will stay in the display until the call duration ti
5. is necessary to consult with another extension e Press the TRANSFER key you will receive transfer dial tone Your call is placed on transfer hold e Dial the extension number e Consult with the internal party e Press TRANSFER to return to the outside party or hang up to transfer the call NOTE Repeatedly pressing the TRANSFER key will toggle between the outside party and internal extension RETRIEVING CALLS HELD AT ANOTHER STATION When a line is on hold and it appears on your keyset press the line button with the red flashing light When a line is on hold and it does not appear on your keyset dial 12 plus the line number or the extension number of the station that placed the call on hold NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing CALL PARK You can park an outside call in one of 10 parking orbits e Press the PARK key and dial the orbit number required 0 9 the key which the call was on will flash OR e Press a dedicated PARK key which will also flash e To have the call picked up by another station notify the station user of the parking orbit number To pick up a parked call e Press the PARK key followed by the orbit number required or press the flashing PARK key 11 TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways You can do a screened transfer by informing
6. keys allows the programmable keys to be used for more DSS and speed dial keys The SCROLL key is used to display options available to the user at a partic ular time or during a specific procedure Press this key once while in the idle state to view the three main categories available 201 STN NAME CALL OTHER ANS ANSWER Guides you through the options to answer calls OTHER Guides you through features other than making or answering calls CALL Guides you through the options to make a call Select one of the main categories CALL OTHER or ANS ANSWER Press the SCROLL key to display additional options available under each of the three main categories The symbol e displayed as the last character on the lower line of the display indicates that there are additional options Press the SCROLL key to display these additional options User instructions will be displayed in lower case letters Options assigned to soft keys will be in upper case letters DIRECTORY INFORMATION An 11 character directory name can be assigned to each extension number Display keyset users can view the name of the called or calling station before answering Each outside line can have an 11 character directory name Incoming calls can be easily identified and answered with different greetings Outside and internal calls ringing to a station group will display CALL FOR xxx where xxx is the station group number This allows you to answer calls directed to you
7. on hook press the DND key or dial 401 The DND key lights steady red to remind you of this mode e To cancel DND press the DND key again or dial 400 The DND light turns off You can make calls while in the DND mode NOTES 1 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key 2 If you place your keyset in DND mode and you do not have a DND key your KEYSET STATUS INDICATOR will flash to indicate DND status ONE TIME DND If you are on a call and you do not wish to be interrupted while on that call you can press the DND key and place your station in Do Not Disturb When you hang up at the end of the call DND will be automatically canceled and your keyset will be able to receive new calls This feature requires a DND key MUTE You can mute the handset transmitter or the microphone during any conver sation e Press the MUTE key It will light red e To resume speaking press the MUTE button again The light turns off BACKGROUND MUSIC When a music source is supplied you may listen to music through the speaker in your keyset e While on hook press the HOLD button to hear music e Press the HOLD button again to turn music off You can set the level of background music by using the VOLUME keys while listening to the music This does not affect the speakerphone level 24 APPOINTMENT REMINDER ALARM CLOCK This feature works like an alarm clock Use it to remind yo
8. operation of frequently used features An extender is a number that makes an otherwise general key very specific Adding the digit 4 to a PAGE key defines this key for paging zone four Adding 225 to a different pickup key will define this key as pickup for extension 225 only The key must already be assigned by the technician e While on hook press TRANSFER and then dial 107 e Use the VOLUME keys to scroll through all of your programmable keys OR Press the programmable key to which you want to add the extender e When you reach a key listed below dial the corresponding extender e Press TRANSFER to store and exit programming KEY DESCRIPTION EXTENDER BOSS Boss Secretary 1 4 DP 45 Direct Pickup Extension or station group number REG Direct Station Any extension number FWRD Call Forwarding 0 5 GPIK Group Pick Up 01 08 IO Ae de In Out of Group Any group you are part of 5XX MMPG Meet Me Page 0 5 PAGE Pag EE istwa 0 5 PSMG Programmed Message 01 2 SG Ee Station Group 5XX SPD Speed Dialing 00 49 500 799 DIR Directory PERS 1 SYS 2 or STN 3 LAST Voice Mail Transfer Voice Mail Group 5XX NOTE Confirm that the cursor is placed correctly before you enter the ex tender 37 WHAT IS CALLER ID Caller ID is the name given to the telephone c
9. speed dial bin e Press the STORE key The system displays the speed dial bin in which the number was stored OR e Press the CID key and then press the SCROLL key e Press the STORE soft key e The system displays the speed dial bin in which the number was stored NOTE Your telephone system must have LCR correctly programmed to re dial the saved number If LCR is not being used on your system you will not be allowed to STORE CID numbers 39 INQUIRE CALLER ID PARK HOLD INFO If you are informed that an incoming call is on hold or has been parked for you you may view the Caller ID information before you retrieve the call This may influence how you choose to handle the call From an idle keyset e Press the INQUIRE key OR Press the CID key and then the INQUIRE soft key e Dial the trunk number e You may now answer the call by pressing the ANS key OR You may use NND to view more information about this call OR You can return to the idle condition by pressing IGNORE If you are on a call e Press the INQUIRE key Your existing call will go on hold OR Press the CID key and then the INQUIRE soft key to place the first call on hold e Dial the trunk number e You may now answer the call by pressing the ANS key OR You may use NND to view more information about this call OR You can return to the idle condition by pressing IGNORE NOTES 1 If you are on an intercom call or you have Automatic Hold turned off you must f
10. the other extension who is call ing or you can do a blind transfer without notification e While on a call press the TRANSFER key and dial an extension num ber or group number Your call is automatically put on transfer hold OR Press a DSS key or station group key Your call is automatically put on transfer hold e Hang up when you hear ringing this is an unscreened or blind transfer OR Wait for the called party to answer and advise him her of the call and hang up If the transfer is refused you will be reconnected to the outside line when the called station hangs up or you can press TRANSFER to return to the outside party If you wish to send the call to another exten sion without waiting for the first station to hang up simply press anoth er DSS button OR Press the CALL button or C O line key to return to the outside party and begin the transfer process again When you are transferring a call to a keyset set for Voice Announce or Auto Answer the transferred call will always ring NOTES 1 After the inside party answers you may alternate back and forth between the parties by pressing the TRANSFER key 2 If you receive No More Calls tone that station has no key available to re ceive another call Press TRANSFER to return to the other party 3 You cannot transfer an Intercom call by pressing a DSS key You must press the TRANSFER key and dial the destination extension number TRANSFER WITH CAMP ON When you are transf
11. the system wide speed dial list of numbers 500 799 or from your personal list of numbers 00 49 e With the handset on hook press the SPD key or dial 16 e Dial the desired speed dial number e The telephone number is automatically dialed for you NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing PROGRAMMING PERSONAL SPEED DIAL NUMBERS You can program frequently dialed telephone numbers in a personal speed dial list A station may be assigned up to fifty numbers 00 49 See your sys tem administrator to determine the amount assigned to your station While on hook press TRANSFER and then dial 105 Dial a speed dial number 00 49 Dial a line or line group access code Dial the telephone number to be stored 24 digits maximum It can in clude FLASH and PAUSE e Press TRANSFER to store the number NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin en dialing A f D For the purposes of programming speed dial B numbers the programmable keys are qes5 DS 24D DEFAULT known as A B C D E and F and are C PROGRAMMING defined below a ca KEYS LAYOUT e The A key is not used H e The B key inserts a flash E e The C key inserts a pause lt e The D key is used for pulse to tone con F version If your system uses rotary or
12. BER WITH REDIAL To save the number you just dialed for later use press the SNR key before hanging up To redial this saved number at any time press the SNR key or dial 17 The same line will be selected for you NOTES 1 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing 2 The saved telephone number is stored in memory until you save anoth er number 3 Redial does not apply to intercom calls CHAIN DIALING You may manually dial additional digits following a speed dial number or chain as many speed dial numbers together as required e After the first speed number is dialed press SPD again and dial anoth er speed number OR manually dial additional digits following a speed dial number AUTOMATIC REDIAL RETRY When you are making an outside call and you receive a busy signal the sys tem can automatically redial the number for you It will automatically redial at a pre programmed interval for up to 15 attempts e When you hear a busy signal press the RETRY button e The system will reserve the line and automatically redial the same num ber for you You will hear the call being made through the keyset speak er The microphone is muted e When the called party answers you must pick up the handset or press the SPEAKER key before you can begin speaking You must answer within 10 seconds NOTES 1 If you make another call auto redial is ca
13. DS 24D KEYSET USER GUIDE SAMSUNG DS 616 SYSTEM June 2004 Samsung Telecommunications America reserves the right without prior notice to revise infor mation in this guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi neering and manufacturing may warrant Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide TABLE OF CONTENTS ABOUT THIS BOOK 2 1 THINGS YOU SHOULD KNOW 00000aaann 2 5 OUTSIDE CALLS Making am Outside Gall E 6 Answering an Outside Call EE 6 Universal E 6 Recall Dial TONG macine inaia a 7 SAO E A a e E EE A E T A 7 Busy Line Queuing with Callback gesteet 7 Canceling ee 7 INTERCOM CALLS AWO ANSWEr le 8 B sy Staton Callback ebe 9 ER 9 Calling Your System Operator siisii eiorinn 9 CALL PROCESSING BR lieler ber 12 13 Transfer EE EE 12 le ee to e teil TUE 13 Cal Wating EE 13 EU le 13 Forwarding Bi EE 14 16 ee EE 16 Group Call PICKUP EE 16 DIALING FEATURES e BE te ces sda eae eae eee 17 Programming Personal Speed Dial Numbers eeee 17 18 One Touch Speed Dialing EE 18 Last Numer Redial conussen 18 Save Number with e TEE 18 Chain LEE ease SEN 19 Automatic Redial Retry EE 19 P lse to Tone EBM GOV a tts ca
14. IAL 3 DIAL 4 DIAL 5 DIAL 6 E N Oo om BR O ND DIAL 7 DIAL 8 e A mo SG D D x e oO 2 e m a lt lt D oO E DIAL 9 A o DIAL Fon Kc NOTES 1 When the character you want appears on the same dial pad key as the previous character press UP to move the cursor one space to the right 2 Other symbols are available for DIAL To cancel an individual alarm and reminder message Press TRANSFER and then dial 112 Dial alarm number 1 or 2 Press the HOLD key Press the TRANSFER key PERSONAL SPEED DIAL NAMES Each personal speed dial number can have an 11 character name assigned to it This name is used to select the speed dial bin when you are dialing by directory e Press TRANSFER and then dial 106 e Dial the speed dial bin number 00 49 e Write your message using the procedure described in Alarm Reminder Messages e Press the TRANSFER key to store the speed dial name e Repeat for each speed dial bin if necessary 36 STATION NAMES You can assign an 11 character name to your keyset This allows other dis play keyset users to call you using the directory dial feature To program a station name e Press TRANSFER and then dial 104 e Enter the 11 character name using the procedure described in Alarm Reminder Messages es Press TRANSFER to store the name MANAGING KEY ASSIGNMENTS You can view your key assignments and add extenders to some of your pro grammable keys for easy one touch
15. NSFER Remain off hook until the person dials 56 from any phone The paged person will be automatically connected with you CALL PARK AND PAGE When you have an outside call for someone who is not at his her desk you can park the call prior to paging To retrieve a parked call from orbit e Press the PARK button and dial the announced orbit number 0 9 e You will be connected to the parked call NOTES 1 You must have a PARK button or park access code to retrieve and place calls in park orbits 2 If the parked call is not retrieved within a pre programmed period of time it will recall your keyset and have a slow flashing amber light You cannot park and page intercom calls 3 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing AUTOMATIC PARK WITH PAGE KEY e While in conversation press the PAGE button The call is automatically parked at your station e Receive page tone and dial a desired page zone number e Make announcement indicating your extension number or the line num ber Hang up To retrieve an automatically parked call e Dial 10 plus the number that was announced If you have a PAGPK key press it and dial the number that was announced If you have a PARK key press it and dial the announced orbit number e You will be connected to the parked call NOTES 1 If the call is not retrieved within a pre programmed period of time i
16. PEAKER key before you begin dialing CALL FORWARD OPTIONS A display keyset may review or change call forward options and destina tions Call forward access can be done via the keypad or by accessing the keyset display features To review or change call forward options e Press TRANSFER 102 e Dial 0 6 to select the forward type e g 1 OR Press UP or DOWN to select the forward type Press the right soft key to move the cursor e Dial the destination number e g 202 OR Press UP or DOWN to select the destination Press the right soft key to move the cursor e Dial 1 to set OR Press UP or DOWN to select YES or NO e Press Transfer to store and exit STATION CALL PICKUP To pick up answer a call ringing at another station lift the handset and dial 65 plus the extension number of the ringing phone NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing GROUP CALL PICKUP To pick up answer a call ringing in any pickup group lift the handset and dial 66 plus the desired group number 01 08 or press the flashing GROUP PICKUP key if available NOTES 1 A group pickup key can have an extender for a specific pickup group 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before dialing the access code DIALING FEATURES SPEED DIALING You can dial a preprogrammed telephone number stored in
17. RD BUSY NO ANSWER If you have both a Forward on Busy destination and a Forward No Answer destination programmed you may set both of these at the same time e Dial 604 e Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing FORWARD FOLLOW ME When you want all calls to your extension forwarded to the extension where you are now e Dial 605 plus your extension number e Receive confirmation tone and hang up If you want a specific extension s calls forwarded to your phone Remote Call Forward e Dial 605 plus the desired extension number e Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing FORWARD TO AN EXTERNAL NUMBER To forward outside calls to a number outside of your business you must have a FWD EXTERNAL button on your keyset e While on hook press TRANSFER and then dial 102 e Dial 6 e Dial the outside line access code followed by the telephone number that you want e Press TRANSFER to store 15 e Press FWD EXTERNAL to turn the feature on and press it again to turn the feature off NOTES 1 External Call Forward will cancel all other call forwarding instructions 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the S
18. Viewing Message Indications s ssserseeeresesosorsrsernrnrnernnnnnenrrereseeene 35 Alarm Reminder Messages ssnsninssnisioiiisininsniiasnientn inki 35 Personal Speed Dial Names Zoe 36 EE 37 Managing Ne Ti 37 Keller Eeer 38 41 EE eee ee eee ene ee ene een eee re eee ee 41 PERSONAL SPEED DIAL NUMBERS 42 43 ABOUT THIS BOOK Your DS 24D keyset is the most visible part of your telephone system Please take the time to study this guide and to become familiar with the op eration of your keyset Keep this guide handy You may need to look up in structions for infrequently used features Learning to use your keyset correctly will make everyday telephone commu nications a breeze This book is written based on the factory default settings for the feature access codes Sometimes due to programming requirements these codes may be changed If you find that a feature code does not work as described in this book please contact your installation and service company to deter mine the correct code NOTE DS 24D keysets are available only for Samsung DS 616 phone sys tems THINGS YOU SHOULD KNOW USER ORIENTATION DS 24D telephones are called keysets They contain buttons or keys that are used to access or activate the many features of your office phone sys tem The keys with paper designation strips are programmable keys This means they can be programmed for a specific function on your keyset and that same button
19. before you return them e With the handset on hook press the MSG key with the red flashing light e The first station that left a message indication will be displayed e Press the UP and DOWN arrows to scroll through the stations that left message indications Use the soft keys to reply clear or advance to the next message e Press the SPEAKER key to return your keyset to the idle condition ALARM REMINDER MESSAGES When you use the alarm appointment reminder feature you create a 16 character reminder message When the alarm rings your message will ap pear instead of ALARM REMINDER To program reminder messages e Press TRANSFER and then dial 116 e Dial the alarm number 1 or 2 e Dial the time you want the alarm to go off Enter the time as HHMM hours and minutes using the 24 hour clock e Dial 0 NOT SET 1 TODAY or 2 DAILY to select the alarm type e Write your message using the dial pad keys Each press of a key selects a character Pressing the next key moves the cursor to the next position For example if your message is TAKE MEDICATION press 8 once to get the letter T Press 2 once to get A Press 5 twice to get K Con tinue selecting characters from the following table to complete your message e Press the TRANSFER key to store the alarm and reminder message e Repeat for each alarm if needed 35 COUNT 1 2 3 4 5 DIAL 0 lt gt 0 DIAL 1 space Kal a4 DIAL 2 TC D
20. can be something different on another keyset See the sys tem manager to get your most frequently used features assigned to your programmable keys When changes are made be sure that your program mable keys are relabeled properly Lines from the telephone company are C O lines Calls on these lines are referred to as outside calls Your system can have individual C O line keys or lines may be assigned to groups When they are in a group you access a line by dialing an access code or pressing a route button For example dial 9 or press a LOCAL key to get a local outside line If Least Cost Routing is used pressing the LCR key will automatically select a preprogrammed C O line according to what digits are dialed Each line in the system is num bered beginning with 701 then 702 703 etc Direct Station Selection DSS keys are programmed to ring specific sta tions You can press a DSS key instead of dialing the extension number A DSS key lights red when that station is busy Busy Lamp Indication DS 24D keysets provide distinctive ring patterns e Outside calls have a single ring tone repeated e Internal calls have a double ring tone repeated e Door phone calls and alarm appointment reminders have a triple ring tone repeated CALL INDICATIONS The keys on your phone have light emitting diodes LEDs These are tri col ored LEDs that light green red or amber green and red together Intercom calls al
21. ceive a busy signal press the OHVA key e After the attention tone begin speaking e Finish the call by replacing the handset or pressing the SPEAKER key NOTES 1 When you are voice announcing to a station close to you use the hand set to avoid an echo effect 2 You cannot off hook voice announce to single line telephones When you receive an off hook voice announcement if you are using the handset you will hear the announcement in the handset receiver If you are using the speakerphone you will hear the announcement over the keyset speaker In both cases you can continue to speak to the original party e Press the flashing CALL button on your keyset This will place the orig inal party on hold and allow you to talk to the announcing party e To return to your first party press the key corresponding to your original call This will disconnect the OHVA call OHVA BLOCK Your keyset can be programmed with an OHVA Block BLOCK key Press ing this key will prevent anyone from making an OHVA to you until you press the button again and cancel the blocking OHVA REJECT Your keyset can be programmed with an OHVA Reject REJECT key Pressing this key while receiving an OHVA call will disconnect the voice an nouncing party and return you to your original call IN GROUP OUT OF GROUP If your keyset is assigned to a station ring group you can remove your key set from the group and then put it back in While you are out of t
22. continue dialing the telephone number 41 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 01 02 03 04 05 06 07 08 09 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 43
23. cted to the ringing call See Ring Preference under Customizing Your Keyset OR press the SPEAKER key to automatically answer on the speakerphone NOTE Ifa call is flashing at your keyset but not ringing you must press the flashing button to answer UNIVERSAL ANSWER Outside lines may be programmed to ring a general alerting device To answer Calls ringing this device dial 67 or press the UA key This device can operate in the Day or Night mode NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before dialing RECALL DIAL TONE Press the NEW button to disconnect your existing call wait for dial tone and then make a new call on the same line NOTE If this button does not appear on your keyset the FLASH key may be programmed to recall dial tone SENDING A FLASH While on an outside call press the FLASH key to send a flash to the tele phone company This is required for some custom calling features or CEN TREX use BUSY LINE QUEUING WITH CALLBACK If you receive a busy signal when you are selecting an outside line this means that the line or group of lines is busy e Press the CBK key or dial 44 You will hear confirmation tone e When the line becomes free the system will call you back e Lift the handset or press the SPEAKER key to answer wait for dial tone and dial the telephone number or speed dial number again NOTES 1 A callback will be cance
24. ear all call forward conditions set at your station by lifting the hand set and dialing 600 FORWARD ALL CALLS To forward all your calls under any condition to another station e Dial 601 plus the extension or group number e Receive confirmation tone and hang up NOTES 1 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing 2 The station that receives a Forwarded All call can transfer the call to the forwarded station This is useful when you are expecting an important call but you do not wish to be disturbed by other calls 3 When a station user places his her keyset in Forward All mode and he she does not have a FORWARD ALL key the TRANSFER key will light to indicate Forward All has been set and calls to this station have been transferred elsewhere FORWARD BUSY To forward calls to another station when you are on the phone e Dial 602 plus the extension or group number e Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPEAKER before you begin dialing FORWARD NO ANSWER To forward calls to another station when you do not answer e Dial 603 plus the extension or group number e Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing FORWA
25. ected to the door phone and you can listen or have a conversation e Ifan electric door lock release is installed dial 13 to unlock the door NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key EXECUTIVE SECRETARY HOT LINE If programmed an executive and a secretary can have a hot line between them When the executive station is in the DND mode all of its calls will ring the secretary station e Either person can press the BOSS key to make a voice call to the other station e Using the hot line will override DND at the other station This key will light red when the other station is in use To transfer a call to a Boss in DND e Press the TRANSFER key followed by the BOSS key e Wait for the BOSS to answer to announce the call and hang up to com plete the transfer OR e Hang up to complete a blind transfer after pressing the BOSS key GROUP LISTENING When you are engaged on a call and you are using the handset you may want other people to hear the distant party s voice over the speaker e Press the LISTEN key to turn on the speaker The microphone is not in use so the distant party does not hear other parties present in your of fice e Press LISTEN again to turn the speaker off and resume private conver sation e Repeat if necessary 26 NOTE Depending on speaker volume and the acoustics of your office it may be advisable to turn the group listening
26. eived e Your MESSAGE light will turn off when all messages have been re turned NOTES 1 Display keyset users can view message indications and return them in any order See Viewing Message Indications under Display Features 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing 3 Ifa message has been left at your keyset by a keyset in Auto Answer you must manually cancel the message after it has been returned 22 PROGRAMMED MESSAGES When you will be away from your phone for any length of time you can leave a programmed station message Display stations calling you will see this message and be informed of your status or follow your instructions e Dial 48 plus any of the message codes 01 30 listed on the back of this user guide e To cancel any of these messages dial 48 plus 00 NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key You can have multiple programmed message keys and each one can have a different message code e Press any programmed message PMSG button The message is set and the button will light red Press the key again to turn off e Pressing another programmed message PMSG button will turn the previous one off and set a new programmed message 23 CONVENIENCE FEATURES DO NOT DISTURB Use this feature when you want to block calls to your keyset e While
27. erring a call to another station and you receive a busy signal you may camp the call on to this station Simply hang up when you hear the busy signal The called party will be alerted that a call is waiting for them NOTE If you receive No More Calls tone that station has no key available to receive another call Press TRANSFER to return to the outside caller 12 TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox Your keyset must have a correctly programmed VT key to accomplish this To transfer a call directly to a voice mailbox e While on a call press the VT key and dial the mailbox number e Hang up when dialing is completed CALL WAITING If an outside call has been camped on to your phone or another station has camped on to you e Your keyset will ring and the call that is waiting for you camped on will flash green e Press the flashing button to answer your other call will go on hold auto matically if your station has the Automatic Hold feature set If not you must press HOLD and then the flashing button OR Finish the first call and hang up the waiting call will ring e Lift the handset or press the SPEAKER key to answer NOTE Intercom calls will not go on Automatic Hold CONFERENCE CALLS You may conference up to five parties you and four others with a maximum of 2 external parties eg outside lines or remote extensions in any order e While engaged in a conversatio
28. feature off before hanging up This will eliminate a momentary squeal ACCOUNT CODES When equipped with optional equipment your system will allow calls to be charged to a specific account e During any outside C O call press the account ACCT key e Enter the account code maximum 12 characters including and Press the ACCT key again Your conversation will not be interrupted NOTE If you make an error before you complete the account code press the ACCT key twice and redial the correct code Only the last account code dialed will be printed LOCKING YOUR KEYSET You can lock your keyset to control misuse of your phone while you are away You can unlock it when you return Your default station passcode is 1234 1 2 o LOCKED LOCKED UNLOCKED OUTGOING ALL CALLS e NO Receive outside calls YES Make intercom calls YES Receive intercom YES calls e While on hook press TRANSFER and then dial 100 e Dial your four digit station passcode e Dial 1 to locking outgoing 2 for locked all calls or 0 to unlock e Press TRANSFER to store your selection OFF HOOK VOICE ANNOUNCE Keysets may receive a voice announcement while on another call The call ing station must have an OHVA key When you are in DND you cannot receive OHVA calls The OHVA feature will work with intercom and trans ferred calls 27 To make an off hook voice announcement e Dial the extension number or press the DSS key e When you re
29. g busy conditions of other stations for and page volumes One Touch dialing and many other system features OUTSIDE CALLS Ae AN OUTSIDE CALL Lift the handset and press an idle outside line button line group button or dial a line access code to receive dial tone OR press an idle out side line button line group button or dial a line access code to receive dial tone through the speaker OR press SPEAKER receive intercom dial tone and dial a line access code e Dial the telephone number e Finish the call by replacing the handset or pressing the SPEAKER key NOTE You will receive No More Calls tone when you attempt to make a call and there is no key available for that line e If Least Cost Routing is enabled on your phone system this button may be labeled LCR or accessed by dialing an access code usually 9 e If your system is programmed to require an authorization code before making a call dial plus a valid code before selecting a C O line e If your system is programmed to require an account code before mak ing a call press the ACCT button or dial 47 plus a valid code press the ACCT button again and then select a C O line For more information on authorization and account codes see your system administrator NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before dialing ANSWERING AN OUTSIDE CALL e Lt the handset and you are automatically conne
30. he group you can receive calls to your extension number but not calls to the group number H you have an IN OUT key e Press the IN OUT key It will light red when your keyset is in the group e Press the IN OUT key again to exit the group and turn the light off Re peat as necessary If you do not have an IN OUT key 28 e Dial 53 plus the group number plus 0 to exit the group or 1 to enter the group Repeat as necessary NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPEAKER key The IN OUT key can include an extender to indicate the specific group that this key will affect This means that if you are in multiple groups you can de cide for which groups you will receive calls 29 CUSTOMIZING YOUR KEYSET AME PASSWORD This feature allows people using the AME Answer Machine Emulation fea ture to enable password protection This will prevent unauthorized people from listening to your messages being left The passcode is the same as your station passcode This feature only applies if there is a Samsung Voice Mail card installed in the system and your keyset has a programmed AME key e While on hook press TRANSFER and then dial 110 e Dial 101 to turn on AME PASSCODE or 100 to turn it off e Press TRANSFER to store your selection SELECT RING TONE Each keyset user can select any one of eight ring frequencies e While on hook press TRANSFER and then dial 111 e Dial 1 8
31. inish the existing call or place it on hold before inquiring 2 If you inquire about an outgoing call you will receive a call no longer available display REVIEWING PAST CALLER ID CALLS This feature allows you to review CID information for calls sent to your key set This list can contain 10 50 calls in a last in first out basis The list in cludes calls that you answered and calls that rang your keyset but that you did not answer When reviewing this list you can press one button to dial the person back The system must be using LCR to dial the stored number To access the CID information stored in your REVIEW list e Press the REVIEW key OR Press the CID key and then press the REVIEW soft key e If you have entries in your review list the most recent call will be shown first e You can now CLEAR this entry OR Use NND to view more information about this call OR Press DIAL to call this person back OR 40 Press SCROLL and then press STORE to save this number in a person al speed dial bin NOTES 1 Each keyset defaults with ten review bins Please see your system ad ministrator to determine the number of bins assigned to your keyset 2 Your system must have LCR correctly programmed to allow you to DIAL numbers from the review list or to STORE entries from the review list LCR WITH CLEAR When you are making an outside call using LCR and dial an incorrect digit you can press the CLEAR soft key to cancel the digit and
32. led if not answered within 30 seconds If you have set a callback your CBK key will light 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before dialing CANCELING CALLBACK A callback will be canceled if not answered within 30 seconds If you have seta callback your CBK key will light Your phone may have a maximum of five callbacks to lines and or stations set at a time To cancel a callback e Press the CBK key or dial 44 You will hear confirmation tone e While you are listening to confirmation tone press the HOLD key This will cancel the oldest set callback that you have set NOTES 1 If the hot keypad feature is turned off you must first lift the handset or press the SPEAKER key before dialing INTERCOM CALLS SALLING OTHER STATIONS Dial the extension number or group number e Wait for the party to answer If you hear a brief tone burst instead of ring back tone the station you called is set for Voice Announce or Auto Answer Begin speaking immediately after the tone e Finish the call by replacing the handset or pressing the SPEAKER key NOTES 1 If you have a DSS key assigned to an extension or station group you may press this key instead of dialing the number 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing ANSWERING INTERCOM CALLS e When your keyset rings si
33. matic Hold under Customizing Your Keyset EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot get it e Press the HOLD button twice The call will flash green on your keyset and this line will show a steady red light on other keysets e To retrieve the call press the flashing green line button or press the HOLD button a third time NOTE Intercom calls will always be placed on exclusive hold REMOTE HOLD When you wish to place a call on hold at another station Press TRANSFER and a dial the station number or press the appropriate DSS key Press the HOLD key This will place the call on system hold on an available CALL but ton or Line Key at the remote station and return you to dial tone NOTES 1 If the destination station does not have any free CALL buttons or line keys you will hear No More Calls tone and must return to the other party by pressing the TRANSFER key or the RETURN soft key in the display 2 Intercom calls cannot be remote held HOLD RECALL If you leave a call on hold longer than the hold timer it will recall your sta tion The button that the call appears on will have a slow flashing amber light e When your phone rings lift the handset or press the SPEAKER key to answer the recall 10 e If you do not answer this recall within a pre programmed period of time it will go to the system operator CONSULTATION HOLD When you are talking on an outside line and it
34. mer comes on automatically or the TIMER button is pressed If the call duration timer is not used the number dialed will be displayed until the call is released transferred or put on hold CALL DURATION TIMER The system can be set to automatically time outside calls A few seconds after you dial a telephone number the timer appears in the display It appears immediately for incoming calls The call timer continues for the du ration of the call Call duration times are displayed in minutes and seconds If a call lasts longer than 60 minutes the timer restarts You can press the TIMER key to manually begin timing a call Press it again to stop timing If you press it while the automatic timer is on the call dura tion time is restarted 34 AUTO TIMER Display keyset users may have the timer automatically start when they answer incoming calls or after a short delay on an outgoing call e With the handset on hook press TRANSFER and then dial 110 e Dial 11 to turn the auto timer on or 10 to turn it off e Press TRANSFER to store your selection TIMER FUNCTION Display keyset users may use this feature as a simple stopwatch s When the keyset is idle press the TIMER button to start timing e Press the TIMER button again to stop timing e Read the elapsed time in the display e Lt the handset and replace it The display will return to date and time VIEWING MESSAGE INDICATIONS You can view all of your message indications
35. mply lift the handset OR press the SPEAKER key to be connected to the calling station e Finish the call by replacing the handset or pressing the SPEAKER key See Ring Preference under Customizing Your Keyset VOICE ANNOUNCE MODE INTERCOM CALLS ONLY When another station calls you your keyset will sound a brief attention tone and you will hear the caller s announcement e Press SPEAKER to turn on the microphone and speak handsfree OR lift the handset to reply e To finish the call replace the handset or press the SPEAKER key AUTO ANSWER MODE INTERCOM CALLS ONLY When another station calls you your keyset will sound a brief attention tone and then automatically answer the call e Your microphone and speaker are turned on and you can speak hands free For privacy use the handset e To finish the call replace the handset or press the SPEAKER key BUSY STATION CALLBACK When you call another station and receive a busy signal e Press the CBK key or dial 44 e When the busy station becomes free your keyset will ring e Lift the handset or press SPEAKER to call the now idle station NOTES 1 A callback will be canceled if not answered within 30 seconds If you have set a callback your CBK key will light 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before dialing BUSY STATION CAMP ON When you call another station and receive a busy signal bu
36. n press the CONF key and receive con ference tone e Make another call either intercom or outside press the CONF key and receive conference tone e Make another call or press the CONF key to join all parties e Repeat the last step until all parties are added NOTE When attempting to add another party to the conference and you are not able to reach the desired person hang up Simply press the CONF key again to return to your previous conversation To drop a party from your conference call e Press CONF and dial the extension or line number that is to be dropped e Press CONF again to reestablish the conference NOTE To leave the conference hang up Control is passed to the next inter nal station If there are no internal stations and you wish to leave outside 13 lines connected together in a trunk to trunk conference press the CONF key plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number When they hang up the lines will release automatically Press CONF to rejoin a trunk to trunk conference FORWARDING CALLS You may forward your calls to another station group of stations or an exter nal telephone number Program a destination for the type of forwarding you want as detailed below If you have FWD ALL FWD BUSY and FWD NO ANSWER keys press one to turn that forward feature on A steady red light reminds you what forward condition is activated You can cl
37. nceled 2 To cancel a retry lift and replace the handset PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line press All digits dialed after the with be sent as tones 19 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers e Lift the handset e Press the PAGE key or dial 55 e Dial the desired zone number 1 2 3 or 4 OR Dial 0 to page all internal zones e After the attention tone make your announcement NOTE If you have a dedicated page zone key it is not necessary to press PAGE and dial a zone number MAKING AN EXTERNAL PAGE To make an announcement through the external paging speakers e Lt the handset e Press the PAGE key or dial 55 e Dial the desired zone number 5 e After the attention tone make your announcement NOTE If you have a dedicated page zone key it is not necessary to press PAGE and dial a zone number ALL PAGE To page all designated keysets and external speakers at the same time e Lift the handset e Press the PAGE key or dial 55 e Dial or press the ALL PAGE key e After the attention tone make your announcement NOTE The LED on the ALL PAGE key will only light when an All Page is in progress 20 MEET ME PAGE Lift the handset Press the Meet Me Page MMPG key or dial 54 Dial the desired zone number After the attention tone instruct the paged person to dial 56 Press WAIT or TRA
38. ompany provided feature that delivers the telephone number and sometimes the name of the person call ing your phone The Samsung DS 616 system supports Caller ID and in fact in the case where the number only is delivered the system can be programmed to insert a name for a specific telephone number received Up to a maximum of 200 numbers can be programmed Caller ID is provided by telephone companies as a charged service on ana log PSTN lines However there are some circumstances where you will not receive the information The most common reasons for this are e The caller has requested the Telephone Company to stop their tele phone number being sent e The caller is calling from an area that cannot provide Caller ID e g inter national calls e Callers are calling from a pay phone e The Caller ID information is corrupted when received from the telephone company e The Telephone Company does not send the Caller ID e The Telephone Company may send the name MOBILE to the system SELECTING YOUR CALLER ID DISPLAY You can decide if you want to see the Caller ID name or Caller ID number in the display Regardless of which one is selected you can press the NND key to view the other pieces of Caller ID information To select the type of Caller ID information you wish to view first e With the handset on hook press TRANSFER and then dial 119 e Dial 0 if you do not wish to view CID information 1 to view the NUMBER first or 2 to
39. or press the UP and DOWN keys to hear each tone e When you hear the tone that you prefer press TRANSFER to save it NOTE Specific lines or stations may be programmed to ring with a different tune than what you have selected for your keyset CHANGE YOUR PASSCODE From the factory your station passcode is 1234 You can change your sta tion passcode whenever you desire While on hook press TRANSFER and then dial 101 Dial your old passcode Dial a new passcode must be four characters You can use 0 9 Redial the new passcode to verify If successful you will hear two beeps Four beeps indicate an incorrect code Reenter the code again e Press TRANSFER to store the new passcode 30 SET ANSWER MODE You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions e While on hook press TRANSFER and then dial 103 e Dial 0 for Ringing 1 for Auto Answer or 2 for Voice Announce e Press TRANSFER to store your selection NOTE When your keyset is programmed for Auto Answer and you have For ward No Answer FNA turned on you must answer screened transfers by pressing the SPEAKER key before your FNA timer expires or the call will for ward AUTOMATIC HOLD While on an outside call pressing a line key route key or a flashing CALL button will automatically put your call on hold and connect you to the next call This feature can be turned on or off at your keyset
40. rt beep confirmation tone each time you press a button on the dial pad This tone can be turned on or off e While on hook press TRANSFER and then dial 110 e Dial 40 to turn tones off or 41 to turn tones on e Press TRANSFER to store your selection REJOINING A PAGE This feature allows you to hear the remaining portion of an ongoing internal page after you return your keyset to idle To enable this feature e With the handset on hook press TRANSFER and then dial 110 e Dial 51 to turn this feature on or 50 to turn it off e Press TRANSFER to store your selection RING PREFERENCE This feature automatically answers ringing calls when you lift the handset or press the SPEAKER key This method will always answer calls in the order they arrived at your keyset When you turn ring preference off you must press the flashing button to answer a call allowing you to answer calls in the order you choose e With the handset on hook press TRANSFER and then dial 110 e Dial 61 to turn ring preference on or 60 to turn it off e Press TRANSFER to store your selection 32 DISPLAY FEATURES INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes Pressing one of these keys has the same effect as press ing a programmable key These keys are called soft keys as their functions are not fixed They change to present you with the best options for that call condition The use of soft
41. sdeh biped taninan ainai 19 PAGING AND MESSAGING Making Spee Dl ats 9 gt eee eee ee er ee eee eee pe eee reer ere 20 Making an External East EE 20 AIL PIJO EE 20 Meet Me Pago eenn tetmere tener theres eterna ree etererr re rre tre 21 Ee EE 21 Messages Set and EE 22 Returning AE Ter 22 Programmed Messages EE 23 CONVENIENCE FEATURES Do Not Disturb E 24 One Time DND EE 24 lg 24 Background MUSIC ccs insiiistssstiorieivsssvaniavutiierstbianvevioeilationtbeveisiasaviobaes 24 Appointment Reminder Alarm ClOCK ccccccccecesssssseessessteeereessess 25 Door Sun eigtl 25 Executive Secretary Hotline ascites sss enats ae caceuriatadacnaauddrnalatantelans 26 Group Listening EE 26 Account Codes EEN 27 Locking Your EE 27 Off Hook Voice Announce ssusssssssssssnnnsnrsrrnrnnnnnrrnrnnnnnnnrrrnnnnnnnnnn 27 28 ORNA BIO re orrainn a E 28 le 28 In Group Out Of COUN ciirus 28 CUSTOMIZING YOUR KEYSET AME PASSWOTG Ee 30 Select UNG TON risian orina kiraia aiee 30 Change EE ee 30 EE 31 Automate wl Ss crn alse tore hee lee thee cece remain 31 Headset OperatiOM eegene 31 PET EE 32 Key CSTD e 32 lc OUT ie Ee Sn ener eee eee een ere ere re ree eet ere res 32 Ring Preference E 32 DISPLAY FEATURES interactive Rei 33 Meester de Il BE 33 Diall BY Kl EE 34 ES EE eege 34 MIKE e BEE 34 Call TDCI WM E 34 Auto Eegeregie 35 Timer TIMID ssas riai raaraa eaaa 35
42. so called internal calls always appear on your CALL but tons They will always light green You can have up to eight CALL buttons but at least two are recommended Outside calls appear on individual line keys if they are assigned When an individual line is not assigned to its own key it will appear on a CALL button Your outside calls will light green on your keyset and red on other keysets You never lose sight of your calls while they are on hold They stay right where you put them and are identified with a green flashing light Some simple rules to remember e Any steady LED indicates the line or feature is in use e A fast flashing green LED indicates a new call ringing in e A slow flashing green or red LED indicates a call is on hold e A slow flashing amber LED indicates a recall to your keyset SPEAKERPHONE DS 24D keysets are speaker phones Pressing the SPEAKER key will answer or release a call on the speakerphone Switching from the handset to the speakerphone is easy Simply press the SPEAKER key and hang up the handset VOLUME CONTROLS The DS 24D keyset uses the UP and DOWN keys to adjust the ringer volume while the keyset is ringing the speaker volume while the speakerphone is in use and the handset volume while you are listening These three levels will be stored in memory until changed If background music is turned on at your keyset the volume keys will also control the level of music The volume of pages heard
43. t will recall your keyset and have a slow flashing amber light You cannot park and page intercom calls 21 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing SETTING A MESSAGE INDICATION When you are calling another station and no one answers or you receive a busy signal you can leave a message indication e Press the MESSAGE key or dial 43 and receive confirmation tone e Hang up The MESSAGE key on the called station will light Standard telephones receive special dial tone as a message indication NOTES 1 A station can have up to five message indications 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing CANCELING MESSAGES To cancel a message indication that you left at another station dial 42 plus the extension number of the station at which you left a message To cancel all message indications left at your keyset dial 42 plus your exten sion Your MESSAGE light will go out NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing E MESSAGES Press the MESSAGE key or dial 43 The first station that left a message will be called automatically If that station does not answer your MES SAGE light will stay on e Repeat until all messages have been returned in the order rec
44. t you do not want to wait for a callback e Press the CAMP key or dial 45 e The called station will receive off hook ring tone repeated every few sec onds and its first available CALL button will flash green to indicate your call is waiting e Wait for the called party to answer e The called station must release its first call or place it on hold before answering your camp on NOTES 1 If you receive No More Calls tone that station has no available key to accept your call Hang up or leave a message 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before dialing CALLING YOUR SYSTEM OPERATOR e Dial 0 to call your system operator or group of operators e Ifyou want to call a specific operator dial that person s extension num ber NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing CALL PROCESSING STEM HOLD When you are connected to any call press HOLD The call will flash green at your keyset If this call appears on a line key at other keysets it will flash red at those keysets e To take the caller off hold press that key and the green flashing light will go steady green again Resume the conversation NOTE While on a call pressing a line key route key or flashing CALL but ton will automatically put your first call on hold and connect you to the new call See Auto
45. through the speaker of a keyset can be adjusted during a page announcement by using the volume keys There are 16 levels for each vol ume setting except Ring volume Off Hook volume and Handset volume The are 8 levels for Ring volume Off Hook volume and Handset volume The volume of Off Hook ring is controlled by a user programmable setting FEATURE ACCESS CODES This user guide is written based on the default access code for using system features If the system numbering plan has been changed some of the access codes may not be correct Your installing company can inform you of the correct codes SYSTEM TONES The system provides several tones to assist you Some of these tones are already familiar to you Intercom Dial Tone A steady tone that indicates you can begin dialing DIAL TONE CONTINUOS E clas Ringback Tone Indicates the station you dialed is ringing RINGBACK TONE a00 ms ON 200 ms OFF 400 ms ON 2000 ms OFF Lod CONTINUOUS Busy Tone Indicates the station you dialed is busy BUSY TONE 350 ms ON 350 ms OFF e Ed g CONTINUOUS DND No More Calls Tone Fast busy tone indicates the station you dialed is in the Do Not Disturb mode or cannot receive any more calls DND NO MORE CALLS TONE 250 ms ON 250 ms OFF Oo p E E W FOR TEN SECONDS Transfer Conference Tone Indicates your call is being held and you can dial another party TRANSFER CONF TONE 100 ms ON 100 ms OFF PLE LULL LL LU UU
46. urself of an ap pointment later in the day TODAY ONLY or as a daily reminder every day DAILY You can set up to three alarms Each one can be either a TODAY ONLY or a DAILY alarm When the alarm rings you will hear three short rings repeated three times Lift the handset to answer the alarm If you do not the alarm will alert you two more times at five minute intervals To set alarms e Press TRANSFER and then dial 112 e Dial the alarm number 1 or 2 e Dial the time at which you want the alarm to sound Enter the time as HHMM hours and minutes using the 24 hour clock e Dial 0 NOT SET 1 TODAY ONLY or 2 DAILY to select the alarm type e Press TRANSFER to save e Repeat for each alarm if needed To cancel individual alarms e Press TRANSFER and then dial 112 e Dial alarm number 1 or 2 e Press the HOLD key NOTE Display keysets can show a reminder message See Alarm Remind er Messages under Display Features ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone e You will receive three short rings repeated e Lift the handset or press the SPEAKER key You are connected to the door phone e Ifan electric door lock release is installed dial 13 to unlock the door 25 CALLING THE DOOR PHONE ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room e Dial the extension number of the door phone e You will be conn
47. view the NAME first e Press TRANSFER to exit and store your selection 38 VIEWING THE NEXT CALLER ID CALL In the event that you have a call waiting or a camped on call at your keyset you can press the NEXT key to display the Caller ID information associated with the call in queue at your keyset Either the CID name or CID number will show in the display depending on your Name Number selection To view Caller ID information for calls that have been camped on to your key set press the NEXT key If your keyset does not have a NEXT key press the CID key and then the NEXT soft key SAVING THE CALLER ID NUMBER At any time during an incoming call that provides CID information you may press the SAVE key to save the CID number If your keyset does not have a SAVE key press the CID key the SCROLL key and then the SAVE soft key The system must be using LCR to dial the saved number REDIALING A SAVED CALLER ID NUMBER To redial a number that has been saved press the SAVE key or dial 17 NOTES 1 Your telephone system must have LCR correctly programmed to redial the saved number 2 Ifthe Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing STORING A CALLER ID NUMBER At any time during an incoming call that provides CID information you may save the CID number as a speed dial number in your personal speed dial list To store a Caller ID number in a personal

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