Samsung WE357A7G User's Manual
Contents
1. IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS A WARNING Hazards or unsafe practices that may result in severe personal injury or death O gt Cc a O z Hazards or unsafe practices that may result in minor personal injury or property damage To reduce the risk of fire explosion electric shock or personal injury when using your washer follow these basic safety precautions Do NOT attempt Do NOT disassemble Do NOT touch Follow directions explicity Unplug the pwer plug from the wall socket Make sure the machine is grounded to prevent electric shock Demo Call the service center for help Read all instructions before using the appliance As with any equipment using electricity and moving parts potential hazards exist To safely operate this appliance become familiar with its operation and exercise care when using it Install and store your washer inside away from exposure to weather Install and level your washer on a floor that can support its weight Your washer must be properly grounded Never plug it into an ungrounded outlet See page 7 for more information on grounding your washer Safety information _3 A To reduce the risk of fire or explosion WARNING Do not wash items that have been washed soaked or treated with gasoline dry cleaning solvents or other flammable or explosive substances They give off vapors that could ignite or expl2. 6 For machine washable under 8 pounds Normal c Low Permanent Press Wrinkle Resistant Wrinkle Control Gentle Delicates The dot symbols represent appropriate wash water temperatures for various items The temperature range for Hot is 105 125 F 41 52 C for Warm 85 105 F 29 41 C and for Cold 60 85 F 16 29 C Wash water temperature must be a minimum of 60 F 16 C for detergent activation and effective cleaning The clothes Washer may not ensure these temperatures because the actual water temperatures entering your Washer are dependent on water heater settings and regional water supply temperatures For example cold water entering the home in the northern states during winter may be 40 F 4 C which is too cold for effective cleaning The water temperature in this situation will need to be adjusted by selecting a warm setting adding some hot water to the MAX FILL line or using your Washer s heating option if available Appendix _23 Appendix HELPING THE ENVIRONMENT e Your Washer is manufactured from recyclable materials If you decide to dispose of it please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance e Do not exceed the detergent quantities recommended in the detergent manufact
3. Then the unit will go back to the operation When it finishes washing End and SUdS codes will blink in turn For any codes not listed above call 1 800 726 7864 1 800 SAMSUNG 22_ Troubleshooting Appendix FABRIC CARE CHART The following symbols provide garment care direction The Clothing care labels include symbols for washing bleaching drying and ironing or dry cleaning when necessary The use of symbols ensures consistency among garment manufacturers of domestic and imported items Follow care label directions to maximize garment life and reduce laundering problems g gt E Warning Symbols for Ke Wash Cycle Special Instructions Laundering g ww Normal Line Dry Hang to Dry Do Not Wash x et Permanent Press n Wrinkle Resistant m Drip Dry gt Do Not Wring Wrinkle Control U Gentle Delicates El Dry Flat A Do Not Bleach 4 Hand Wash Heat Setting FE Do Not Tumble Dry si No Steam added to Water Temperature High iron eee Hot Medium z4 Do Not Iron ee Warm Low Dryclean Cold O Any Heat O Dry Clean Bleach No Heat Air Do Not Dry Clean Any Bleach when lron Dry or Steam needed Temperatures Line Dry Hang to Dry Only Non Chlorine O color safe fA High m Drip Dry Bleach when needed IO Tumble Dry Cycle Pi Medium Dry Flat wool Loads should be
4. for one rubber washer per hose and install each fill hose to the water valve Make sure the hose with the Hot printed line is attached to the HOT faucet Tighten by hand until snug then two thirds of a turn with pliers For correct water use connect both HOT and COLD water valves If one is not connected an nF no fill error can occur Cold printed Hot printed 4 Turnon the HOT and COLD water supply and check all connections at the water valve and the faucet for leaks 5 Plug the power cord into a 3 Prong well grounded 120 volt 60 Hz approved electrical outlet protected by a 15 amp fuse or comparable circuit breaker Your washer is grounded through the third prong of the power cord when plugged into a three prong grounded receptacle 6 Slide your washer into position 7 Level your washer by turning the leveling legs in or out as necessary by hand or wrench included with your washer When your washer is level tighten the nuts using the wrench or driver 4 Your Washer must be leveled on all four sides A carpenter s level should be used on all four corners of your Washer It s a good idea after the first dozen washes to recheck your washer s levelness 10_ Installing your washer operating instructions LOADING YOUR WASHER e You can fill the tub with dry unfolded clothes but DO NOT OVERLOAD the tub e Overloading may reduce washing efficiency cause excess wear an
5. CTIONS 11 Loading your washer 11 Getting started oo oaonNN DOD OD WASHING A LOAD OF LAUNDRY 12 Overview of the control panel 14 Child lock 14 Garment 14 My cycle 15 For SilverCare washing 16 Detergent use 16 Features MAINTAINING YOUR WASHER 18 Cleaning the exterior 18 Cleaning the interior 18 Cleaning the dispensers 18 Storing your washer TROUBLESHOOTING 19 Check these points if your washer 21 Information codes APPENDIX 23 Fabric care chart 24 Helping the environment 24 Declaration of conformity 24 Specification 25 Cycle chart Contents _5 installing your wasner UNPACKING YOUR WASHER Unpack your Washer and inspect it for shipping damage Make sure you have received all of the items shown below If your Washer was damaged during shipping or you do not have all of the items contact 1 800 SAMSUNG 7267864 OVERVIEW OF YOUR WASHER Ga ae Oh Hot water supply P DA hose ig _ Cold water supply hose Detergent drawer Control panel Door Drain Hose Adjustable leg a use for the Upper Bolt Hole Q a Spanner Bolt hole covers Water Supply Hose Rubber Washer Hose guide BASIC LOCATION REQUIREMENTS Electrical e 120 Volt 60 Hz 15 AMP fuse or circuit breaker e Individual branch circuit serving only your Washer is recommended e Your Washer is equipped with a power cord Z NEVER USE AN EXTENSION CORD CAUTION 6_ In
6. G that damage this product or result in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions maintenance and environmental instructions that are covered and prescribed in the instruction book product removal and reinstallation problems caused by pest infestations This limited warranty does not cover problems resulting from incorrect electric current voltage or supply light bulbs house fuses house wiring cost of a service call for instructions or fixing installation errors SAMSUNG does not warrant uninterrupted or error free operation of the product 26_ Warranty EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THIS PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AM
7. OUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at SAMSUNG ELECTRONICS AMERICA INC CONSUMER ELECTRONICS CUSTOMER SERVICE 400 Valley Road Suite 201 Mt Arlington NJ 07856 1 800 SAMSUNG 1 800 726 7864 www samsung com Warranty _27 QUESTIONS OR COMMENTS Country CALL OR VISIT US ONLINE AT USA 1 800 SAMSUNG 726 7864 www samsung com Code No DC68 02440A 05_EN
8. Wasning Machine user Manual imagine the possibilities Thank you for purchasing a Samsung product To receive a more complete service please register your product at www samsung com global register die features of your New sivorcare washer SilverCare Sanitization The winning combination Samsung s silver nano technology combines the sanitizing effect of silver with state of the art science for the ultimate in clean Two plates of 99 9 pure silver are converted into silver ions through electrolysis Even in cold bleach less water the silver particles remove 99 9 of odor causing bacteria for a super clean wash So washing in cold water is energy efficient and better for your clothes 2 Extra Large Capacity Even bulky garments and blankets get super clean The large 3 79 cu ft capacity leaves enough room for a more thorough cleaner wash 3 High Efficiency Energy amp Water Saving Washing with Samsung s SilverCare even in cold water sanitizes the laundry thereby saving 92 of the energy normally used with hot water sanitization 4 Direct Drive Inverter Motor The power to handle anything Our direct drive inverter motor delivers power right to the washer tub from a variable speed reversible motor A beltless direct drive motor generates a higher spin speed of 1 300rpms for more effective quiet operation The washer also has fewer moving parts meaning fewer repairs 5 Woolmark Certified The
9. change as the automatic temperature control feature checks incoming water temperature This is normal While your Washer is filing you may notice just hot and or just cold water going through the dispenser when cold or warm wash temperatures are selected This is a normal function of the automatic temperature control feature as your Washer determines the temperature of the water door locked or will not open Press the Start Pause Button to stop your Washer Your Washer door will remain locked during the heating portion of the Sanitize Cycle It may take a few moments for the door lock mechanism to disengage does not drain and or spin Check the fuse or reset the circuit breaker Straighten the drain hoses Eliminate kinked hoses If there is a drain restriction call for service Close the door and press the Start Pause Button For your safety your Washer will not tumble or spin unless the door is closed load is too wet at the end of the cycle Use the High or Extra High spin speed Use high efficiency detergent to reduce over sudsing Load is too small Very small loads one or two items may become unbalanced and not spin out completely leaks water Make sure the door is firmly closed Make sure all hose connections are tight Make sure the end of the drain hose is correctly inserted and secured to the drainage system Avoid overloading Use high efficiency detergent to prevent over suds
10. d possibly cause creasing or wrinkling of the load e Wash delicate items such as bras hosiery and other lingerie in the Delicates cycle with similar lightweight items e When washing big bulky items or a few smaller items that don t fill the tub completely a rug a pillow stuffed toys or one or two sweaters for example add a few towels to improve tumbling and spin performance During the spin cycle the washer may add additional water to redistribute the excessive unbalance inside the drum suolonysul Buneiado Zo e When washing heavily soiled loads not overloading your Washer is very important to assure good cleaning results e To add a forgotten item 1 Press the Start Pause Button 2 Wait for the Door Lock light to go out 5 seconds 3 Add the item close the door and press the Start Pause Button After a pause of 10 seconds the cycle will resume To ensure thorough cleaning add items within five minutes of starting the wash cycle Try washing bedding towels undergarments and other articles that usually have close body contact using the SilverCare Option which sanitizes using cold water GETTING STARTED Load your Washer Close the door Add detergent and additives to the dispenser see pages 16 17 Select the appropriate cycle and options for the load see pages 12 15 Press the Start Pause Button The Wash Indicator light will illuminate The estimated cycle time will appear in the d
11. e 47 x Delicates CD e e e e e e e e e e e 41 Wool e e e e e 57 Quick Wash CD e e e e e e e CD e e e e e e e 35 Towels O e e e e e e e e e e e e G e e e e 66 Sanitize e e e e e e e e e e e e e e e e 112 Bedding e e e e e e e e e e e e e e e 71 Rinse Spin e e e e e e e e e e e 20 Spin Only e e e e e e e 11 Temp Spin Soil Level EH C Extra Hot Cold EH Extra High H Heavy H C Hot Cold H High N Normal W W Warm Warm M Medium L Light W C Warm Cold L Low NS No Spin Appendix _25 waranty SAMSUNG SILVERCARE WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product as supplied and distributed by SAMSUNG ELECTRONICS AMERICA INC SAMSUNG and delivered new in the original carton to the original consumer purchaser is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of One 1 Year All Parts and Labor This limited warranty begins on the original date of purchase and is valid only on products purchased and used in the United States To receive warranty service the purchaser must contact SAMSUNG for problem determination and service procedures Warranty service can only be performed by a SAMSUNG authorized service center The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG w
12. e than traditional heat sanitization s Soil Level selection button Press the button to select the Soil Level washing time Heavy For heavily soiled loads Normal For moderately soiled loads This setting is best for most loads Light For lightly soiled loads 6 Signal selection button Press the button to increase or decrease the end of cycle signal volume or turn off the signal 12_ Washing a load of laundry Select Cycle Option Press these buttons to select different cycle options Delay Start Any cycle can be delayed for up to 24 hours in one hour increments Displayed hour indicates the time at which the wash will be started Extra Wash Add additional time to the wash for better stain removal Extra Rinse Add an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes Extra Spin Add additional time to remove more water from loads My Cycle Choose your favorite cycle including temperature spin soil level option etc Pre Wash To use this feature add detergent to the Pre Wash selection of the detergent compartment When turned on the washer fills with cold water and detergent tumbles then drains and advances to the selected wash cycle Some cycles cannot be selected with this option You cannot select the PreWash option in the Delicate Wool and Quick Wash cycles Cycle Selector Select the appropriate cycle for the type
13. ess the button repeatedly to cycle through the different water temperature options Extra Hot Cold Heavily soiled colorfast items Only available with the Sanitize cycle Hot Cold Whites and heavily soiled colorfast items Warm Warm Colorfast items When warm rinse is selected only the final rinse will be warm The other rinses will be cold to conserve energy Warm Cold Moderately soiled colorfast items most wrinkle free items Cold Cold Brightly colored very lightly soiled items s Spin selection button Press the button repeatedly to cycle through the different spin speed options Extra High Removes more water from loads during spin 4 To minimize wrinkling of wrinkle free and no iron fabrics DO NOT use the Extra High spin option for these loads nor overload your Washer High Use for underwear t shirts jeans and sturdy cottons Medium Use for jeans wrinkle free or wash and wear items and synthetics Low Use for delicate items needing a slow spin speed No Spin Drains your Washer without spinning Use for extremely delicate items that cannot tolerate any spin 4 SilverCare button Press this button to sanitize your laundry in cold water Active silver ions are produced from pure silver plates by the process of electrolysis and released into the wash water effectively sanitizing your wash even in cold water without bleach The SilverCare system sanitizes with 92 less energy us
14. ff completely Or it may extend the fill time beyond what your Washer controls allow resulting in your Washer turning off A time limit is built into the controls in the event of an internal hose becoming loose and flooding your home The water faucets must be within 4 feet 122cm of the back of your Washer for the inlet hoses provided with your Washer Accessory inlet hoses are available in various lengths up to 10 feet 805cm for faucets that are further away from the back of your Washer To avoid the possibility of water damage e Have water faucets easily accessible e Turn off faucets when the washer is not in use e Periodically check that there is no leakage from the water inlet hose fittings A CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS WARNING Drain facility The recommended height of the standpipe is 18 in 46 cm The drain hose must be routed through the drain hose clip to the standpipe The standpipe must be large enough to accept the outside diameter of the drain hose The drain hose is attached at the factory Installing your washer _7 Jaysem InoA Guijeisuj LO installing your wasner Flooring For best performance your Washer must be installed on a solidly constructed floor Wood floors may need to be reinforced to minimize vibration and or unbalanced load situations Carpeting and soft tile surfaces are contributing factors in vibration and or tendency for your washer to move slight
15. ill provide in home service during the warranty period at no charge subject to availability within the contiguous United States In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG may elect to provide transportation of the product to and from an authorized service center SAMSUNG will repair replace or refund this product at our option and at no charge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty or ninety 90 days whichever is longer This limited warranty covers manufacturing defects in materials and workmanship encountered in normal noncommercial use of this product and shall not apply to the following damage that occurs in shipment delivery and installation applications and uses for which this product was not intended altered product or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature or God use of products equipment systems utilities services parts supplies accessories applications installations repairs external wiring or connectors not supplied or authorized by SAMSUN
16. iluted liquid chlorine bleach directly onto the load or into the tub It is a powerful chemical and can cause fabric damage such as weakening of the fibers or color loss if not used properly e f you prefer to use color safe non chlorine bleach add it to the appropriate detergent compartment DO NOT pour color safe bleach into the Bleach compartment Fabric softener compartment 1 Pour the recommended amount of liquid fabric softener into the softener compartment For smaller loads use less than one capful 2 Fabric softener should be diluted with water until it reaches MAX FILL in the compartment 3 The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle 2 e Use the softener compartment ONLY for liquid fabric softeners e DO NOT use the Downy Ball in Fabric softner Compartment with this Washer It will not add fabric softener at the appropriate time Use the detergent Compartment Brand names are trademarks of their respective manufacturers Washing a load of laundry _17 Aipune jo peo e BuiyseM 0 maintaining your washer CLEANING THE EXTERIOR Turn off the water faucets after finishing the day s washing This will shut off the water supply to your Washer and prevent the unlikely possibility of damage from escaping water Leave the door open to allow the inside of your Washer to dry out Use a soft cloth to wipe up all detergent bleach o
17. ing has excessive suds Use high efficiency detergent to prevent over sudsing Reduce the detergent amount for soft water small or lightly soiled loads Non HE detergent is NOT recommended 20_ Troubleshooting INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your Washer CODE SYMBOL MEANING SOLUTION Se Unbalanced load prevented your Redistribute the load press the Start Pause III Washer from spinning Button II Door is unlocked when Washer is Press the Power button to turn off your Washer g ol running then restart the cycle If the code reappears call a for service 3 do Door is open when Washer is Close the door tightly and restart the cycle S J running If the code reappears call for service g fe FL Your Washer failed to lock the Close the door tightly and restart the cycle a door If the code reappears call for service a H Water temperature control Call for service I problem Heater Control problem LL Your Washer has tried to fill but Call for service has not reached the proper water level O The door will not unlock Make sure the door is firmly closed Push the Power button to turn off your Washer then turn it on again If the code reappears call for service S Motor not running properly Restart the cycle pressing the Start Pause ia Button If the code reappears call for service Il Your wa
18. isplay The time may fluctuate to better indicate the time remaining in the cycle 8 Before your washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain NOOO PON g e When the cycle is complete the Door Lock light will go out and End will appear in the display e DO NOT attempt to open the door until the Door Lock light is off To add a forgotten item see Loading your Washer section page 11 e When your Washer is restarted after a pause expect a delay of up to 15 seconds before the cycle continues e Pressing Power cancels the cycle and stops your washer e The Pre Wash Wash Rinse and Spin indicator lights will illuminate during those portions of the cycle Operating instructions _11 washing a load ot laundry OVERVIEW OF THE CONTROL PANEL Extra Hot Cold Spin Temp Temp rature Essorage O OGO Power Quick Wash Mise en Marche Express Sanitize e UTI i i ge i i i Heavy Duty Grande capacit Normal Normal Whites Blancs Child Lock Heavy E Press Start Pause Ind pli D marrer Pause y Towels Serviettes Bedding Draps T i i a e Soil Level Signal SilveDCare Souillure Signal PEER a Oo 1 Digital graphic display Displays the remaining cycle time all cycle information and error messages 2 Temperature selection button Pr
19. ition when using granular detergent vibrates or is too noisy Make sure your Washer is set on a level surface If the surface is not level adjust your Washer feet to level the appliance Make sure that the shipping bolts are removed Make sure your Washer is not touching any other object Make sure the laundry load is balanced stops Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press the Start Pause Button to start your Washer For your safety your Washer will not tumble or spin unless the door is closed Before your Washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain There may be a pause or soak period in the cycle Wait briefly and it may start Check the screens on the inlet hoses at the faucets for obstructions Clean the screens periodically Troubleshooting _ 19 troubleshooting fills with the wrong temperature water Turn both faucets on fully Make sure the temperature selection is correct Make sure the hoses are connected to the correct faucets Flush water lines Check the water heater It should be set to deliver a minimum 120 F 49 C hot water at the tap Also check the water heater capacity and recovery rate Disconnect the hoses and clean the screens The hose filter screens may be plugged As your Washer is filling the water temperature may
20. ly during the spin cycle Never install your washer on a platform or weakly supported structure Location considerations Do not install your washer in areas where water may freeze since your washer will always maintain some water in its water valve pump and hose areas This can cause damage to belts the pump hoses and other components Operating temperature should be above 60 F 16 C Alcove or closet installation MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS Sides 1 in 25 mm Top 17 in 432 mm Rear 4 in 102 mm Closet Front 2 in 51 mm If the washer and dryer are installed together the closet front must have at least 72 in or 465 cm of an unobstructed air opening Your washer alone does not require a specific air opening 8_ Installing your washer IMPORTANT NOTE TO INSTALLER Please read the following instructions carefully before installing your Washer These instructions should be retained for future reference We recommend you hire a professional for installation of this washer STEP 1 Removing the Shipping Bolts pa Ta Before using your Washer you must remove the four Sz shipping bolts from the back of the unit 1 Loosen all bolts with the supplied spanner i o fel 2 Slide the bolt and spacer up and remove the bolt with the spacer through the hole in the rear wall of your Wall gt Di washer Repeat for each bolt 3 Fill the holes
21. m wash temperature spin soil level etc with one button convenience By pushing the My Cycle button you activate the settings used during the My Cycle mode The My Cycle light will indicate activation You can select all options as follows in My Cycle mode 1 Select cycle using the Cycle Selector dial 2 After cycle selection set each option See page 25 for available option settings with each cycle 3 Then you can start My Cycle by pushing the Start Pause button in My Cycle mode The cycle and options you select will be displayed the next time you choose My Cycle 4 You can change the My Cycle settings by repeating the same process above The last used setting will be displayed the next time you choose My Cycle 14_ Washing a load of laundry FOR SILVERCARE WASHING An increased consumer demand for energy saving products prompted Samsung to develop a system to use silver widely known for its antimicrobial properties as a sanitizing agent in your washing machine Pure silver atoms have an electron stripped away by electrolysis during the wash and rinse cycles which releases up to 16 million trillion silver ions that then penetrate deep into the fabric to sanitize clothing according to U S EPA Test Guideline DIS TSS 13 without the need for hot water or bleach Here s how it works A grapefruit sized device alongside the tub uses two pure silver plates the size of large chewi
22. machine wash wool cycle on the Samsung SilverCare machines has been tested and passed the required Woolmark Company specification for machine washable wool products Fabrics should be washed according to the instructions on the garment label as specified by Woolmark and Samsung 6 Pedestal with Storage Drawers Model No WE357A7W S R L G An optional 15 pedestal is available to raise the washer for easier loading and unloading It also offers a built in storage drawer that can hold a 100 oz bottle of detergent 7 Stacking Model No SK 3A1 XAA SK 4A XAA Samsung washers and dryers can be stacked to maximize usable space An optional stacking kit is available for purchase from your Samsung retailer 00 3 00000 N lt Pedestal with Storage Drawers gt lt Stacking gt 2_ Features of your new silvercare washer safety Information Congratulations on your new Samsung SilverCare Washer This manual contains important information on the installation use and care of your appliance Please take time to read this manual to take full advantage of your Washer s many benefits and features WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your Washer
23. ng gum sticks as electrodes in the water inlet system The resulting positively charged silver atoms Silver ions Ag are sprayed into the tub during the wash and final rinse cycle This process removed or killed greater than 99 9 of tested bacteria Extra delicate blouses shirts or even lingerie that can t be washed in hot water can now be sanitized effectively without the adverse effects of hot water The silver plates carry a warranty of ten years and can easily be replaced by a Service Technician if needed To use Load the washer Press the Power button Select a Cycle by turning the Cycle Selection dial Press the SilverCare button Add detergent in the dispenser tray for main washing and add fabric softener up to the marked line Press the Start Pause button The washer automatically selects optimal washing conditions by sensing the laundry s weight Aipune jo peo e BuiyseM 0 ePaPFoN gt g FOR HOME USE ONLY COMMERCIAL USERS SHOULD NOTIFY THEIR LOCAL WASTE TREATMENT AUTHORITIES BEFORE USE The total number of silver cycles run by the washer is displayed when pushing the Signal button and the SilverCare button LUS less than 1000 times LU2 between 1000 to 2000 times LU1 between 2000 to 2999 times LUO over 2999 times You should replace the SilverCare kit when the display reads LUO as the electrodes are near the end of their useful life Contact 1 800 SAMSUNG You canno
24. ode Rinse by hand any material that has been exposed to cleaning solvent or other flammable liquids or solids before putting in your washer Be sure that all traces of such liquids solids and fumes have been removed Dangerous substances include acetone denatured alcohol gasoline kerosene certain liquid household cleaners and spot removers turpentine waxes and wax removers e Do not put gasoline dry cleaning solvents or other flammable or explosive substances into the washer e Under certain conditions hydrogen gas may be produced in a hot water system such as your hot water heater that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If your hot water system has not been used for two weeks or more turn on all hot water faucets in your home and let the water flow for several minutes before using your washer This will release any hydrogen gas build up Since hydrogen gas is flammable do not smoke or light an open flame during this time Unplug the power cord before servicing your washer N Do not reach into the appliance when the tumbler is moving Do not let children play on or in your washer The washer door isn t easily opened from the warnine INSide and a child could be seriously injured if trapped inside Do not tamper with the controls Ne Do not repair replace or service any part of your washer yourself unless you fully understand the recommended user repair instructions and have the skills to carr
25. of load This will determine the tumble pattern and spin speed for the cycle To minimize wrinkling of laundry select the Perm Press cycle Heavy Duty For sturdy colorfast fabrics and heavily soiled garments Normal For most fabrics including cottons linens and normally soiled garments Whites For white fabrics with or without bleach Perm Press For wash and wear synthetic fabrics and lightly to normally soiled garments Delicates For sheer fabrics bras lingerie silk and other handwash only fabrics For best results use liquid detergent Wool For machine washable wool Loads should be under 8 pounds The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable Woolmark products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine MO509 Quick Wash For lightly soiled garments needed quickly Sanitize For heavily soiled colorfast garments This cycle heats the water to 150 F to eliminate bacteria WOOLMARK J If Pause is selected during the heating portion of the Sanitize Cycle your Washer door will remain locked for your safety Rinse Spin Use for loads that need rinsing only or to add rinse added fabric softener to a load Spin Only Provides a spin to remove more water Towels For bath towels washcloths and mats Bedding For bulky items such as blanket
26. ot to overfill or spill 3 Slide the dispenser drawer carefully and completely back into the compartment Detergent compartment 1 Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your Washer 2 If color safe bleach is to be used it should be added with detergent to the detergent compartment e When adding color safe bleach with detergent it is best if both laundry products are in the same form granular or liquid 4 If using liquid detergent lower the detergent selector and add the detergent to the detergent compartment 16_ Washing a load of laundry Pre wash compartment When using the Pre Wash option detergent should be added to both the Pre Wash compartment and the detergent compartment The detergent will automatically be dispensed during Pre Wash e f high efficiency HE detergent is used add 1 3 of the recommended amount to the Pre Wash compartment and 2 3 of the recommended amount to the detergent compartment Bleach compartment Fabric Softener Liquid chlorine bleach only compartment 1 Add chlorine bleach to the bleach compartment DO NOT exceed the MAX FILL line Bleach 2 Avoid splashing or over filling the compartment compartment 3 Your Washer automatically dispenses bleach into the tub at the appropriate time 4 The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load PY e Never pour und
27. penser Run your Washer through the cycle without a load e Turn the water faucets off and disconnect the inlet hoses e Unplug your Washer from the electrical outlet and leave your Washer door open to let air circulate inside the tumbler e f your Washer has been stored in below freezing temperatures allow time for any leftover water in your Washer to thaw out before use 18_ Maintaining your washer troubleshooting CHECK THESE POINTS IF YOUR WASHER PROBLEM SOLUTION will not start Make sure the door is firmly closed Make sure your Washer is plugged in Make sure the water source faucets are turned on Make sure to press the Start Pause Button to start your Washer Make sure the Child Lock is not activated see page C4 Before your Washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain Check the fuse or reset the circuit breaker Buljooyse qnoi so has no water or not enough water Turn both faucets on fully Make sure the door is tightly closed Straighten the water inlet hoses Disconnect hoses and clean screens Hose filter screens may be plugged Open and close the door then press the Start Pause Button has detergent remains in the automatic dispenser after the wash cycle is complete Make sure your Washer is running with sufficient water pressure Make sure the Detergent Selector dial is in the upper pos
28. r other spills as they occur Clean the following as recommended Control Panel Clean with a soft damp cloth Do not use abrasive powders or cleaning pads Do not spray cleaners directly on the panel Cabinet Clean with soap and water CLEANING THE INTERIOR Clean the interior of your Washer periodically to remove any dirt soil odor mold mildew or bacterial residue that may remain in your Washer as a result of washing clothes Failure to follow these instructions may result in unsatisfactory conditions including unpleasant odor and or permanent stains on your Washer or laundry Hard water deposits may be removed if needed Use a cleaner labeled Washer safe CLEANING THE DISPENSERS The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup 1 Press the release lever on the inside of the dispenser and pull out 2 Remove the Siphon Cap from the fabric softener and bleach compartments Wash all of the parts under running water Clean the dispenser recess with a soft brush Reinsert the Siphon Cap pushing them firmly into place Push the dispenser back into place Run a Rinse amp Spin cycle without any load in your Washer NOP O STORING YOUR WASHER Washers can be damaged if water is not removed from hoses and internal components before storage Prepare your Washer for storage as follows e Select the Quick Wash cycle and add bleach to the automatic dis
29. s and sheets Start Pause selection button Press to pause and restart programs 10 Power button Press once to turn your washer on press again to turn your washer off If the washer is left on for more than 10 minutes without any buttons being touched the power automatically turns off Washing a load of laundry _13 Aipune jo peo e BuiyseM 0 washing a load ot laundry Child lock A function that prevents children from playing with your washer ACTIVATING DEACTIVATING If you want to activate deactivate the Child Lock function press the Soil Level and Signal buttons at the same time for 3 seconds How It Works 1 Child Lock can be activated while your Washer is running 2 Once you activate Child Lock all controls except for the Power button will be locked until you deactivate Child Lock 3 The Child Lock button will be lit while it is in effect 4 When buttons other than the Power button do not respond please check if the Child Lock function is on Garment You can add or take out laundry items even after the wash has started as long as the Garment light is on Pushing the Start Pause button unlocks the door unless the water is too hot or if there is too much water in your Washer If you are able to unlock the door and wish to continue the wash cycle close the door and press the Start Pause button My cycle Allows you to activate your custo
30. sher is not draining Before calling for service check the following no It can also mean that the unit 1 Turn off the unit and turn it on again senses a small clog while draining 2 Select only the Spin Cycle 3 Press the Start Pause to drain the water If it still does not drain call for service F Your Washer has tried to fill but Make sure the water faucets are open all the li was unsuccessful way Check for kinked hoses Check the inlet screens on the fill hoses C Problem with control Call for service IT PF Electric service was lost when Restart the cycle by pressing the Start Pause Washer was running Button ME A fault is detected in the water Call for service II level sensor CA Jammed Key Call for service BE LE Motor speed sensor problem Restart the cycle LI If the code reappears call for service LI Temperature sensor problem Restart the cycle LL If the code reappears call for service High current detected Restart the cycle III III If the code reappears call for service Troubleshooting _21 troubleshooting IE High Low voltage detected Restart the cycle If the code reappears call for service MIC SilverCare control problem Restart the cycle Ii If the code reappears call for service CI LIT Too many suds are detected To prevent it cut down on detergents ttt LI during the washing session The unit is put on hold until the suds are reduced
31. stalling your washer Grounding ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a power cord having a three prong grounding plug for use in a properly installed and grounded outlet Improper connection of the equipment grounding conductor can result in a risk of electrical warnine Shock Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it does not fit the outlet have a proper outlet installed by a qualified electrician IMPORTANT SAFETY PRECAUTIONS e To prevent unnecessary risk of fire electrical shock or personal injury all wiring and grounding must be done in accordance with the National Electrical Code ANSI FNPA No 70 Latest Revision and local codes and ordinances It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance A NEVER CONNECT GROUND WIRE TO PLASTIC PLUMBING LINES GAS LINES OR HOT caution WATER PIPES Water To correctly fill your Washer in the proper amount of time water pressure of 20 120 psi is required Water pressure less than 20 psi may cause water valve failure not allowing the water valve to shut o
32. t choose the SilverCare option with the Wool cycle Washing a load of laundry _15 washing a load ot laundry DETERGENT USE Your Washer is designed to use high efficiency HE detergents e For best cleaning results use a high efficiency detergent such as Tide HE Wisk HE Cheer HE or Gain HE High efficiency detergents contain suds suppressors that reduce or eliminate suds When fewer suds are produced the load tumbles more efficiently and cleaning is maximized a Regular detergent is Not recommended Please use only HE WARNING detergent Reducing the amount of detergent may reduce cleaning It is important to pre treat stains sort carefully by color and soil level and avoid overloading Brand names are trademarks of their respective manufacturers FEATURES Automatic dispenser Detergent compartment Your Washer has separate compartments for dispensing detergent and color safe bleach chlorine bleach and fabric pia ASTA softener All laundry additives are added to their respective COP compartments before starting your Washer The automatic dispenser MUST ALWAYS be in place before l Pirani starting your Washer DO NOT open the automatic dispenser when your Washer is I running To use i 1 Pull out the dispenser drawer on the left side of the control jan OOC panel 2 Add recommended quantity of additive to the appropriate compartments with laundry additives being careful n
33. urers instructions e Use stain removal products and bleaches before the wash cycle only when necessary e Save water and electricity by only washing full loads the exact amount depends upon the program used e Use SilverCare instead of Hot Water Sanitization to save energy DECLARATION OF CONFORMITY This appliance complies with UL2157 SPECIFICATION TYPE FRONT LOADING WASHER DIMENSION Div Inches cm Div Inches cm A Height 38 96 5 C Depth with 51 18 130 Overall door open 90 B Width 27 68 6 D Depth 31 1 79 WATER PRESSURE 50 kPa 800 kPa WEIGHT 93 kg HEATER RATING 3 29 Cu ft POWER WASHING 120 V 226 W SONSUMETION WASHING AND HEATING 120 V 997 W SPIN 120 V 379W DRAIN 120 V 41W SPIN REVOLUTION WF337 1300 rpm 24_ Appendix CYCLE CHART Use this chart to set the best cycle and option for you laundry 337AAW 337AAG 337AAL 337AAR FUNCTIONS OPTIONS Time Temp Spin Soil Level Delay Extra Extra My Pre Extra Silver mins EH C H C WAN W C c c EH Hi M L NS Hi N L Start Wash Rinse Cycle Wash Spin Carem Heavy Duty e e e e e e e C e e e e e e C e e e e 92 S Normal e e e e e e e e e e e e e e e e e e e 51 5 Whites O e e e e O e O e e e e e e e e e 62 a Perm Press e e e e e e e e e e e b e e e e
34. with the supplied plastic covers J 4 Keep the shipping bolts and spacers for future use Jaysem InoA GBuijeisuj LO STEP 2 Selecting a Location Before you install your washer make sure the location e Has a hard level surface e ls away from direct sunlight e Has adequate ventilation e Will not be freezing below 32 F or 0 C e ls away from heat sources such as oil or gas e Has enough space so that your Washer need not stand on its power cord e Doesn t have any carpeting that will obstruct ventilation openings STEP 3 Installing your Washer 1 Place the drain hose in the drain facility Be sure an airtight connection is NOT made between the drain hose and the standpipe The standpipe must be at least 18 in or 46 cm high 14 Caution must always be exercised to avoid collapsing or damaging the drain hose For best results the drain hose should not be restricted in any way by ie elbows couplings or excessive lengths isa For situations where the drain hose cannot be conveniently elevated to at least 18 in or 46 cm the drain hose must be supported Installing your washer _9 installing your wasner 2 Insert new rubber washer Supplied into each end of the inlet hoses Firmly seat the washers in the couplings 3 Check the inlet hose to ensure a washer is inside each fill hose Thread the inlet hoses to the HOT and COLD faucet connections On the other end of the hose check
35. y them out Work done by an unauthorized person may void your warranty Store laundry detergents and other laundry supplies in a cool dry place out of children s reach Do not wash or dry items that are soiled with vegetable or cooking oil These items may contain some oil after laundering Due to the remaining oil the fabric may smoke or catch fire by itself Do not use chlorine bleach ammonia or acids such as vinegar or rust remover in the caron SAME wash Hazardous fumes can form Do not machine wash fiberglass materials Small particles can stick to fabrics washed in subsequent loads and cause skin irritation Before disposing of your washer remove the door so that children or small animals cannot WARNING get trapped inside Do not sit on top of your Washer Inlet hoses are subject to damage and deterioration over time Check the hoses periodically for bulges kinks cuts wear or leaks and replace them every five years Ensure pockets are free from small irregularly shaped hard objects foreign material etc ie coins knives pins etc These objects could damage your washer Do not wash clothing with large buckles buttons or other heavy metal 4_ Safety information contents INSTALLING YOUR WASHER Unpacking your washer Overview of your washer Electrical Grounding Water Drain facility Flooring Location considerations Alcove or closet installation 9 Important note to installer OPERATING INSTRU
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