Samsung SM-G920PZKABST Information Booklet
Contents
1. Specific Absorption Rate SAR Certification Information Your wireless device is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for Radio Frequency RF energy set by the Federal Communications Commission FCC of the U S Government These FCC RF exposure limits are derived from the recommendations of two expert organizations the National Council on Radiation Protection and Measurement NCRP and the Institute of Electrical and Electronics Engineers IEEE In both cases the recommendations were developed by scientific and engineering experts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate SAR The SAR is a measure of the rate of absorption of RF energy by the human body oe in units of watts per kilogram W kg The FCC requires wireless phones to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements Important Health Safety and Warranty Information 7 SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its h2. OpenSSL License BSD License and other open source licenses To obtain the source code covered under the open source licenses please visit http opensource samsung com Disclaimer of Warranties Exclusion of Liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT THE PURCHASER TAKES THE PRODUCT AS IS AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE THE DESIGN CONDITION OR QUALITY OF THE PRODUCT THE PERFORMANCE OF THE PRODUCT THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATION OR CONTRACT PERTAINING THERETO NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER 4 Important Health Safety and Warranty Information WITH RESPECT TO THE PRODUCT IN ADDITION SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS Modification of Software SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
3. air flow Covering the device with bedding your body thick clothing or any other materials that significantly affect air flow may affect the performance of the phone and poses a possible risk of fire or explosion which could lead to serious bodily injuries or damage to property Restricting Children s Access to Your Mobile Device Your mobile device is not a toy Do not allow children to play with it because they could hurt themselves and others damage the mobile device or make calls that increase your mobile device bill Keep the mobile device and all its parts and accessories out of the reach of small children Important Health Safety and Warranty Information 21 GENERAL TERMS AND CONDITIONS OF SERVICE Please note that these terms may not be the most current version A current version of the terms is available at boostmobile com or upon request For further information on Boost Mobile plans products and services go to boostmobile com or email Boostmobilecustomerassistance boostmobile com Basic Definitions In this document 1 we us our and Boost mean Sprint Solutions Inc as contracting agent on behalf of the applicable Sprint affiliated entities providing the Products and Services 2 you your customer and user mean an account holder or user with us 3 Device means any phone aircard mobile broadband device any other device accesso
4. for example wireless routers Data Link 30 Terms and Conditions effective 7 1 13 etc you can t use our data Services 1 with server devices or host computer applications or other systems that drive continuous heavy traffic or data sessions 2 as a substitute or backup for private lines or frame relay connections or 3 for any other unintended use as we determine in our sole discretion We reserve the right to limit suspend or constrain any heavy continuous data usage that adversely impacts our networks performance or hinders access to our networks If your Services include Web or data access you also can t use your Device as amodem for computers or other equipment unless we identify the Service or Device you have selected as specifically intended for that purpose for example with phone as modem plans mobile broadband card plans wireless router plans etc Software License If Boost provides you software as part of the Service and there are not software license terms provided with the software by Boost or by a third party then Boost grants you a limited revocable non exclusive non transferable license to use the software to access the Services for your own individual use You will not sell resell transfer copy translate publish create derivative works of make any commercial use of modify reverse engineer decompile or disassemble the software Boost may revoke this license at any
5. it on 2 Open your phone dialer 3 Enter the emergency number for your present location for example 911 or other official emergency number then tap Call Send Emergency numbers vary by location FCC Hearing Aid Compatability HAC Regulations for Wireless Devices The U S Federal Communications Commission FCC has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices When individuals employing some assistive hearing devices hearing aids and cochlear implants use wireless mobile devices they may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interference noise and mobile devices also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users find mobile devices that may be compatible with their hearing devices Not all mobile devices have been rated Mobile devices that are rated have the rating on their box or a label located on the box 18 Important Health Safety and Warranty Information The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated mobile device successfully Trying out the mobile device with your hearing
6. By submitting your Device to us you agree that our employees contractors or vendors may access all of the information on your Device If you exchange return or recycle your Device through us we typically attempt to erase all data on your Device but you must remove all data from your Device before you provide it to us Location Enabled Services Our networks generally know the location of your Device when it is outdoors and or turned on By using various technologies to locate your Device we can provide enhanced emergency 911 services and optional location enabled services provided by us or a third party Network coverage or environmental factors such as structures buildings weather geography landscape and topography can significantly impact the ability to access your Device s location information and use of location enabled services You agree that any authorized user may access use or authorize Boost or third party location enabled applications through the Services You understand effective 7 1 13 Terms and Conditions 4 that your use of such location enabled applications is subject to the application s terms and conditions and policies including its privacy policy If you activate location enabled services for devices used by other authorized users you agree to inform the authorized user s of the terms of use for location enabled applications and that the Device may be located 911 Or Other Emergency Ca
7. Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Commercial Mobile Alerting System This device is designed to receive wireless emergency alerts from the CMAS also known as Personal Localized Alerting Network PLAN alerts If your wireless provider has chosen to participate in CMAS PLAN alerts may be available while in the provider s coverage area If you travel outside your provider s coverage area alerts may not be available 10 Important Health Safety and Warranty Information For more information please contact your wirel
8. charges are in addition to any charges for the Data Content itself game ringer etc Data used and charged to you will vary widely even between identical actions or data sessions Estimates of data usage for example the size of downloadable files are not reliable predictors of actual usage Taxes amp Government Fees You agree to pay all federal state and local taxes fees and other assessments that we re required by law to collect and remit to the government on the Services that we provide to you These charges may change from time to time without advance notice Surcharges You agree to pay all Boost surcharges Surcharges which may include but are not limited to Federal Universal Service Regulatory and Administrative charges gross receipts charges and other charges Surcharges are not taxes and we are not required by law to assess them They are part of our rates we choose at our discretion to collect from you to recover certain costs and are kept by us The number and type of Surcharges will be provided and may vary depending upon the location of the transaction or the primary account address of the payment method or Device and can change over effective 7 1 13 Terms and Conditions 35 time We determine the amount for these charges and these amounts are subject to change as are the components used to calculate these amounts We will provide you notice of any changes to Surcharges in a manner
9. consistent with this Agreement see Providing Notice To Each Other Under The Agreement section However because some Surcharges are based on amounts set by the government or based on government formulas it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges Information on Surcharges is provided during the sales transaction and is available on our website Disputing Charges Any dispute to a charge that we assess you must be made in writing within 60 days of the date we deduct the charge from your account balance You accept all charges not properly disputed within the above time period About Account Balances To keep your account active and avoid service interruptions you must either maintain a positive account balance at all times or pay any applicable subscription charges depending on your service plan Account balances are not transferable redeemable for cash or refundable that is once you make payment on your account you are provided a credit on your account that can only be used to pay for our Services during the effective period which varies depending on your service plan Positive account balances are forfeited if they are not used within the effective period specified in your service pian if you properly replenish your account alance during the effective period the 36 Terms and Conditions effective 7 1 13 effective period restarts
10. device is the best way to evaluate it for your personal needs M Ratings Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled M4 is the better higher of the two ratings M ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode T Ratings Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled T4 is the better higher of the two ratings T ratings refer to enabling inductive coupling with hearing aids operating in telecoil mode Hearing devices may also be rated Your hearing aid manufacturer or hearing health professional may help you find this rating Higher ratings mean that the hearing device is relatively immune to interference noise Under the current industry standard American National Standards Institute ANSI C63 19 the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together For example if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating the sum of the two values equals M5 Under the standard this should provide the hearing aid user with normal use while Important Health Safety and Warranty Information 19 using the hearing aid with the particular
11. of the Notice of Dispute you or Boost may commence an effective 7 1 13 Terms and Conditions 47 arbitration proceeding or small claims action Arbitration Terms Process Rules and Procedures 1 Unless you and Boost agree otherwise the arbitration will be conducted by a single neutral arbitrator and will take place in the county of the last billing address of the Service The arbitration will be governed by either a rules that we mutually agree upon or b the JAMS Comprehensive Arbitration Rules amp Procedures the JAMS Rules as modified by this agreement to arbitrate including the rules about the filing administration discovery and arbitrator fees The JAMS rules are available on its website at jamsadr com Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules chosen by agreement to govern the arbitration we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide except that only a court and not the arbitrator shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate 2 The Federal Arbitration Act FAA applies to this Agreement and arbitration provision We each agree that the FAA s provisions not state law govern all questions of whether a Dispute is subject to arbitration To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitra
12. t want to accept the Agreement don t do any of these things Service Activation To activate the Service you must both activate your account and establish an appropriate account balance to pay for pay per use charges and applicable subscription charges defined in the Types of Charges section based on the service plan you select To establish an account balance pay a subscription charge or make any other appropriate payments follow the instructions provided with the equipment at boostmobile com or through Boost Customer Care 24 Terms and Conditions effective 7 1 13 Our Right To Change The Agreement amp Your Related Rights We may change any part of the Agreement at any time including but not limited to rates charges how we calculate charges discounts coverage technologies used to provide services or your terms of Service If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available we may change your rate plan to one for which you qualify We will provide you notice of material changes and we may provide you notice of non material changes in a manner consistent with this Agreement see Providing Notice To Each Other Under The Agreement section If you continue to access or use our Services or increase your account balance on or after the effective date of a change you accept the change Do not access or use our Services after
13. will generally be charged for use of Services before or at the time of use in accordance with your service plan In certain instances we may charge at some point after you use the Service Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Device s area code if applicable 32 Terms and Conditions effective 7 1 13 Charges are generally deducted from your account balance for example pay per use charges subscription charges etc though in some instances you may be able to pay for certain Services through a credit card debit card or other payment method If you have incurred charges or fees that were not charged prior to your account balance reaching a zero balance we may deduct these outstanding unpaid charges and fees from any subsequent amounts you add to your account balance Types of Charges We typically assess the following types of charges 1 pay per use charges which are charges assessed each time a Service is used 2 subscription charges which are charges that allow you access to a Service or provide you a certain amount of use of a Service for a defined period of time Subscription charges for Services end at 11 59 p m in the time zone in which your phone number is based on the last day of your subscription period Also depending on your Service certain types of subsc
14. BY LAW OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE MULTIPLE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE INCLUDING BUT NOT LIMITED TO LOST PROFITS LOSS OF BUSINESS OR COST OF REPLACEMENT PRODUCTS AND SERVICES DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS CAREFULLY IT AFFECTS YOUR RIGHTS In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care you and Boost each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below If the dispute is not resolved you and Boost agree that the dispute will be resolved through individual binding arbitration or small claims court instead of courts of general jurisdiction effective 7 1 13 Terms and Conditions 45 Mandatory Arbitration and Waiver of Class Action Instead of suing in court you and Boost agree to arbitrate all Disputes as defined below on an individual non representative basis You agree that by entering into this Agreement you and Boost are waiving the right to a trial by jury or to participate in a class actio
15. EDITING OF REGISTRY SETTINGS OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE SUCH AS CUSTOM OS Samsung KNOX Samsung KNOX is Samsung s security platform and is a mark for a Samsung device tested for security with enterprise use in mind Additional licensing fee may be required For more information about Knox please refer to www samsung com us knox 030115 Important Health Safety and Warranty Information 5 Samsung Electronics America SEA Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 Internet Address Wwww samsung com 2015 Samsung Electronics America Inc Samsung is a registered trademark of Samsung Electronics Co Ltd Do you have questions about your Samsung Mobile Device For 24 hour information and assistance we offer a new FAQ ARS System Automated Response System at www samsung com us support This section outlines the safety precautions associated with using your phone The terms mobile device or cell phone are used in this section to refer to your phone Read this information before using your mobile device Caution Exercise care when using the metallic removal tool to eject the internal SIM Card slot 6 Important Health Safety and Warranty Information
16. If you do not use your account balance during the effective period your account balance will expire and you will not be entitled to a refund or service credit Your Service will be interrupted if you fail to maintain a positive account balance or timely pay applicable subscription charges for each effective period When this service interruption occurs you will be given a period of time which varies depending on your service plan to make any appropriate payments on your account If you do not make such payments within this time period your account will be cancelled If your account is cancelled you will lose any phone number identification number or email address associated with your account Reactivation fees will apply if you choose to restart Service after cancellation There may be limits over which your account balance may not exceed See the detailed plan or other information we provide or refer you to during the sales transaction also available at boostmobile com for the account status rules that apply to your Service Switching between Service Plans Unless otherwise provided in the detailed plan or other information we provide or refer you to during the sales transaction you may switch to any current service plan If you switch service plans you may not receive a refund of any portion of any previously paid service charges and you may lose all of your remaining unused minutes messages and data allotment Some ser
17. Important INFOrmation ror the SAMSUNG Sdlaxy S S Q Galaxy S6 IMPORTANT HEALTH SAFETY AND WARRANTY INFORMATION Important information about your phone can be accessed in writing on the mobile device or at www samsung com Read this information before using your mobile device Warranty Information Samsung Limited Warranty This product is covered under the applicable Samsung Limited Warranty Full written terms and detailed information about the warranty and obtaining service are available On the device tap Settings gt About device gt Legal information gt Samsung legal gt Warranty Online at English www samsung com us Legal Phone_HSGuide Spanish www samsung com us Legal Phone_HSGuide_SP End User License Agreement for Software The End User License Agreement EULA for this device is available On the device tap Settings gt About device gt Legal information gt Samsung legal gt End User License Agreement Online at www samsung com us Legal SamsungLegal EULA4 2 Important Health Safety and Warranty Information Health and Safety Information The complete Health and Safety document is available On the device tap Settings gt About device gt Legal information gt Samsung legal gt Health and Safety Online at English www samsung com us Legal Phone_HSGuide Spanish www samsung com us Legal Phone_HSGuide_SP Warning This product contains
18. NS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS DANGER TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK CAREFULLY FOLLOW THESE INSTRUCTIONS FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA USE AN ATTACHMENT PLUG ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER OUTLET THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION GPS amp AGPS Certain Samsung mobile devices can use a Global Positioning System GPS signal for location based applications A GPS uses satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan FRP Changes may affect the performance of location based technology on your mobile device Certain Samsung mobile devices can also use an Assisted Global Positioning System AGPS which obtains information from the cellular network to improve GPS Important Health Safety and Warranty Information 15 performance AGPS uses your wireless service provider s network and therefore airtime data charges and or additional charges may apply in accordance with your service plan Contact your wireless service provider for details Your Location Location based information includes information that can be used to determine the approximate location
19. accounts with a dedicated Boost representative we may rely on contacting your pre established point of contact as the standard authentication measure Third Party Applications If you use a third party application the application may access collect use or disclose your personal information or require Boost to disclose your information including location information when applicable to the application provider or some other third party If you access use or authorize third party applications through the Services you agree and authorize Boost to provide information related to your use of the Services or the application s You understand that your use of third party applications is subject to the third party s terms and conditions and policies 40 Terms and Conditions effective 7 1 13 including its privacy policy Be sure that you have reviewed and are comfortable with the third party s policies before using its application on your device Information on Devices Your Device may contain sensitive or personal information for example pictures videos passwords or stored credit card numbers Boost is not responsible for any information on your Device including sensitive or personal information If possible you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control for example when you relinquish exchange return or recycle your Device
20. age by children minors Data Content from third parties may also harm your Device or its software We are not responsible for any Data Content We are not responsible for any damage caused by any Data Content that you access through your Services that you load on your Device or that you request that our representatives access or load on your Device To protect our networks and Services or for other reasons we may place restrictions on accessing certain Data Content such as certain websites applications etc impose separate charges limit throughput or the amount of data that you can transfer or otherwise limit or terminate Services If we provide you storage for Data Content that you have purchased then we may delete the Data Content without notice or place restrictions limits on the use of storage areas Data Content stored ona Device transmitted over our networks or stored by Boost may be deleted modified or damaged You may not be able to make or receive voice calls while using data Services Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you and you may not receive a refund for any unused portion of the Data Content Specific Terms amp Restrictions On Using Data Services In addition to the rules for using all of our other Services unless we identify the Service or Device that you have selected as specifically intended for that purpose
21. ccount information by establishing a personal identification number PIN You may also set a backup security question and answer in the event you forget your PIN You agree to protect your PIN passwords and other account access credentials like your backup security question from loss or disclosure You further agree that Boost may in our sole discretion treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for effective 7 1 13 Terms and Conditions 39 disclosure of information or changes in Service You agree that we may contact you for Service related reasons through the contact information that you provide through the Services or Devices to which you subscribe or through other available means including text message email fax recorded message mobile residential or business phone or mail CPNI As we provide telecommunications products and Services to you the account holder we develop information about the quantity technical configuration type location and destination of telecommunications products and Services you use as well as some other information found on your bill CPNP Under federal law you have the right and we have a duty to protect the confidentiality of your CPNI For example we implement safeguards that are designed to protect your CPNI including authentication procedures when you contact us For some
22. charged in a particular time period the amount that may be debited or charged from an account or other limitations imposed by us or the financial institution that holds the account Protecting Our Networks amp Services We can take any action to 1 protect our networks our rights and interests or the rights of others or 2 optimize or 38 Terms and Conditions effective 7 1 13 improve the overall use of our networks and Services Some of these actions may interrupt or prevent legitimate communications and usage for example message filtering blocking software to prevent spam or viruses limiting throughput limiting access to certain websites applications or other Data Content prohibitions on unintended uses for example use as a dedicated line or use as a monitoring service etc For additional information on what we do to protect our customers networks Services and equipment see our Acceptable Use Policy and Visitors Agreement at our website Your Privacy Our Privacy Policy is available at boostmobile com privacy This policy may change from time to time so review it with regularity and care Call Monitoring To ensure the quality of our Services and for other lawful purposes we may monitor or record calls you make to us or we make to you for example your conversations with our customer service or sales departments Authentication and Contact You the account holder may password protect your a
23. chemicals known to the State of California to cause cancer and reproductive toxicity For more information please call 1 800 SAMSUNG 726 7864 Intellectual Property All Intellectual Property as defined below owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone including but not limited to accessories parts or software relating thereto the Phone System is proprietary to Samsung and protected under federal laws state laws and international treaty provions Intellectual Property includes utis not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt ta modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or Important Health Safety and Warranty Information 3 ownership in the Intellectual Property is transferred to you All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers Open Source Software Some software components of this product incorporate source code covered under GNU General Public License GPL GNU Lesser General Public License LGPL
24. e written statement of the essential findings and conclusions which form the basis of the award The arbitrator s decision and award is final and binding with some limited court review under the FAA and judgment on the award may be entered in any court with jurisdiction effective 7 1 13 Terms and Conditions 49 6 As an alternative to arbitration we may resolve Disputes in small claims court in the county of your most recent billing address In addition this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal state or local government agency Such agencies can if the law allows seek relief against Boost on your behalf No Trial By Jury and No Class Actions IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION REGARDLESS OF WHETHER THE CLAIM IS AN ACTION COUTERCLAIM OR ANY OTHER COURT PROCEEDING WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW THERE WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY 1 WAIVE ANY RIGHT TO TRIAL BY JURY AND 2 WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS INCLUDING JOINING ACLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM INA REPRESENTATIVE CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING Indemnification You agree to indemnify defend and hold Boost and our subsidiaries affiliates parem compa
25. e device or batteries at many retail or carrier provided locations where mobile devices and batteries are sold Additional information regarding specific locations may be found at www epa gov epawaste conserve materials ecycling donate htm or at www call2recycle org Mail It In The Samsung Mobile Take Back Program will provide Samsung customers with a free recycling mailing label Just go to http fun samsungmobileusa com recycling index jsp and follow the instructions to print out a free pre paid postage label and then send your old mobile device or battery to the address listed via U S Mail for recycling Dispose of unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect or call 1 877 278 0799 Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations In some areas the disposal of these items in household or business trash may be prohibited Help us protect the environment recycle Warning Never dispose of batteries in a fire because they may explode 14 Important Health Safety and Warranty Information UL Certified Travel Charger The Travel Charger for this mobile device has met applicable UL safety requirements Please adhere to the following safety instructions per UL guidelines FAILURE TO FOLLOW THE INSTRUCTIO
26. e driving or walking Always obey posted road signs Emergency Calls This mobile device like any wireless mobile device operates using radio signals wireless and landline networks as well as user programmed functions which cannot guarantee connection in all conditions areas or circumstances Therefore you should never rely solely on any wireless mobile device for essential communications medical emergencies for example Before traveling in remote or underdeveloped areas plan an alternate method of contacting emergency services personnel Remember to make or receive any calls the mobile device must be switched on and ina service area with adequate signal strength Emergency calls may not be possible on all wireless mobile device networks or when certain network services and or mobile device features are in use Check with local service providers If certain features are in use call blocking for example you may first need to deactivate those features before you can make an emergency call Consult your User Important Health Safety and Warranty Information 17 Manual and your local cellular service provider When making an emergency call remember to give all the necessary information as accurately as possible Remember that your mobile device may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so 1 If the mobile device is not on switch
27. e or not done by someone else ts b providing or failing to provide aes including but not limited to deficiencies or problems with a Device or network coverage for example dropped blocked interrupted Services SON c traffic or other accidents or any health related claims relating to our Services d Data Content or information accessed while using our Services e an interruption or failure in accessing or attempting to access emergency services from a Device including through 911 Enhanced 911 or otherwise f interrupted failed or inaccurate location information services g information or communication that is blocked by a spam filter h damage to your Device or any computer or equipment connected to your Device or damage to or loss of any information stored on your Device computer equipment or Boost storage space from your use of the Services or from viruses worms or downloads of malicious content materials data text images video or audio or i things beyond our control including acts of God for example weather related phenomena fire earthquake hurricane etc riot strike war terrorism or government orders or acts You should implement appropriate safeguards to secure your Device computer or equipment and to backup your information stored on each 44 Terms and Conditions effective 7 1 13 You Agree That Our Liability Is Limited No Consequential Damages TO THE EXTENT ALLOWED
28. ess provider Battery Use and Safety The battery in your device is not intended to be replaced by the consumer If you believe the battery is damaged or needs to be replaced take the device to a service center for inspection and replacement Do not let the device or battery come in contact with liquids Liquids can get into the device s circuits leading to corrosion Even when the device appears to be dry and appears to operate normally the circuitry could slowly corrode and pose a safety hazard If the device and or battery get wet have them checked by your service provider or contact Samsung even if they appear to be working properly Do not place your battery in or near a heat source Excessive heating can damage the device or the battery and could cause the device or the battery to explode Do not dry a wet or damp battery with an appliance or heat source such as a microwave oven hair dryer iron or radiator Avoid leaving your device in your car in high temperatures Caution Some applications or prolonged usage may increase device temperature Prolonged skin contact with a device that is hot to the touch may produce skin discomfort or redness or low temperature burns If the device feels hot to the touch discontinue use and close all applications or turn off the device until it cools Always ensure that the device has adequate ventilation and Important Health Safety and Warranty Information 11 air fl
29. ice 52 Terms and Conditions effective 7 1 13 Page intentionally left blank Page intentionally left blank Page intentionally left blank boost mobile boostmobile com 2015 Boost Mobile USA L P All rights reserved The Boost Mobile name and signature and the Boost Mobile name and logo are registered trademarks of Boost Enterprises Ltd and used under license by Boost Mobile Other marks are the property of their respective owners
30. ighest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum reported value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the device Before a new model device is available for sale to the public it must be tested and certified to the FCC that it does not exceed the SAR limit established by the FCC Tests for each model phone are performed in positions and locations e g at the ear and worn on the body as required by the FCC For body worn operation this device has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of 1 5 cm from the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines The FCC has granted an Equipment Authorization for this mobile device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines The maximum SAR values for this model phone as reported to the FCC are Simultaneous Transmission Head 1 09 WiKg Simultaneous Transmission Body worn 1 13 WiKg 8 Important Health Safety and Warranty Information The SAR i
31. lls Public safety officials advise that when making 911 or other emergency calls you should always be prepared to provide your location information Unlike traditional wireline phones depending on a number of factors for example whether your Device is GPS enabled where you are whether local emergency service providers have upgraded their equipment etc 911 operators may not know your phone number your location or the location of your Device In certain circumstances an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers Enhanced 911 service E911 where enabled by local emergency authorities uses GPS technology to provide location information Even when available however E911 does not always provide accurate location information If your Device is indoors or for some other reason cannot acquire a satellite signal you may not be located Some Devices have a safety feature that prevents use of the keypad after dialing 911 you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls 42 Terms and Conditions effective 7 1 13 If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen so we can freeze your account You may be responsible for usage charges before you notify us of the ee loss or theft You agree to cooperate if we ch
32. n or representative action This agreement to arbitrate is intended to be broadly interpreted In arbitration there is no judge or jury Instead Disputes are decided by a neutral third party arbitrator in a more informal process than in court In arbitration there is limited discovery and the arbitrator s decision is subject to limited review by courts However just as a court would the arbitrator must honor the terms of the Agreement and can award damages and relief including any attorneys fees authorized by law Disputes shall include but are not limited to any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement including but not limited to coverage Devices billing services and practices policies contract practices including enforceability service claims privacy or advertising even if the claim arises after Services have terminated Disputes also include but are not limited to claims that a you or an authorized or unauthorized user of the Services or Devices bring against our employees agents affiliates or other representatives tb you bring against a third party such as a retailer or equipment manufacturer that are based on relate to or arise out of in any way our Services or the Agreement or c that 46 Terms and Conditions effective 7 1 13 Boost brings against you Disputes also include but are not limited t
33. nformation for this device can also be found on Samsung s website www samsung com sar SAR information on this and other model devices can be accessed online on the FCC s website through http transition fec gov oet rfsafety sar html To find information that pertains to a particular model this site uses the device FCC ID number which is usually printed somewhere on the case of the device Sometimes it may be necessary to remove the battery pack to find the number Once you have the FCC ID number for a particular device follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone Additional SAR information can also be obtained at www fcc gov encyclopedia specific absorption rate sar cellular telephones FCC Part 15 Information to User Pursuant to part 15 21 of the FCC Rules you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Important Health Safety and Warranty Information 9 Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC
34. nies vendors suppliers and icensors harmless from any claims arising out of or relating to your actions including but not limited to your use of the Service and any information you submit post transmit or make available via the Service failing to provide appropriate notices 50 Terms and Conditions effective 7 1 13 regarding location enabled services see Location Enabled Services section failure to safeguard your passwords backup question to your shared secret question or other account information or violating this Agreement or any policy referenced in this Agreement any applicable law or regulation or the rights of any third party Providing Notice To Each Other Under The Agreement Except as the Agreement specifically provides otherwise you must deliver written notice to us by mail to Attn Boost NSSG SBU 1084 Laurel Rd London KY 40744 or email to Boostmobilecustomerassistance boostmobile com We will provide you notice by correspondence to your last known address in our records to any fax number or email address you ve provided us by calling you on your Device or any other phone number you ve provided us by voice message on your Device or any other phone number you ve provided us or by text message on your Device Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise this Agreement is governed solely by the laws of the state encompassing
35. o i claims in any way related to or arising out of any aspect of the relationship between you and Boost whether based in contract tort statute fraud misrepresentation advertising claims or any other legal theory ii claims that arose before this Agreement or out of a prior Agreement with Boost iii claims that are subject to on going litigation where you are nota party or class member and or iv claims that arise after the termination of this Agreement Dispute Notice and Dispute Resolution Period Before initiating an arbitration or a small claims matter you and Boost each agree to first provide to the other a written notice Notice of Dispute which shall contain a a written description of the problem and relevant documents and supporting information and b a statement of the specific relief sought A Notice of Dispute to Boost should be sent to General Counsel Arbitration Office 12502 Sunrise Valley Drive Mailstop VARESA0202 2C682 Reston Virginia 20191 Boost will provide a Notice of Dispute to you in accordance with the Providing Notice To Each Other Under The Agreement section of this Agreement Boost will assign a representative to work with you and try to resolve your Dispute to your satisfaction You and Boost agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action If an agreement cannot be reached within forty five 45 days of receipt
36. of a mobile device Mobile devices which are connected to a wireless network transmit location based information Additionally if you use applications that require location based information e g driving directions such applications transmit location based information The location based information may be shared with third parties including your wireless service provider applications providers Samsung and other third parties providing services Use of AGPS in Emergency Calls When you make an emergency call the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location AGPS has limitations and might not work in your area Therefore Always tell the emergency responder your location to the best of your ability and Remain on the mobile device for as long as the emergency responder instructs you 16 Important Health Safety and Warranty Information Navigation Maps directions and other navigation data including data relating to your current location may contain inaccurate or incomplete data and circumstances can and do change over time In some areas complete information may not be available Therefore you should always visually confirm that the navigational instructions are consistent with what you see before following them All users should pay attention to road conditions closures traffic and all other factors that may impact saf
37. oose to investigate the matter provide facts sworn statements etc We may not credit or refund any account balance if you choose to terminate Services as a result of loss or theft of your Device If you do not either activate a new device or notify us that you have found your Device within 60 days from the date we froze your account your account will be deactivated we may assess a charge equal to the balance in your account which is not refundable and if applicable you will lose your phone number Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE WE MAKE NO REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT ALLOWED BY LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE WE DON T PROMISE UNINTERRUPTED OR ERROR FREE SERVICES AND DON T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF BOOST PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN AS S BASIS WITH ALL FAULTS ERRORS AND DEFECTS effective 7 1 13 Terms and Conditions 43 You Agree That We Are Not Responsible For Certain Problems You agree that neither we nor our parent subsidiary or affiliate companies nor our vendors suppliers or licensors are responsible for any damages delay interruption or other failure to perform resulting from a anything don
38. ow Covering the device with bedding your body thick clothing or any other materials that significantly affect air flow may affect the performance of the device and poses a possible risk of fire or explosion which could lead to serious bodily injuries or damage to property Do not dispose of the device or the battery in a fire The device or the battery may explode when overheated Avoid dropping the device Dropping the device especially on a hard surface can potentially cause damage to the device If you suspect damage to the device or battery take it to a service center for inspection Never use any charger or battery that is damaged in any way Important Use only Samsung approved batteries and recharge your battery only with Samsung approved chargers which are specifically designed for your device WARNING Use of anon Samsung approved battery or charger may presenta risk of fire explosion leakage or other hazard Samsung s warranty does not cover damage to the device caused by non Samsung approved batteries and or chargers Do not use incompatible batteries and chargers Some websites and second hand dealers not associated with reputable manufacturers and carriers might be selling incompatible or even counterfeit batteries and chargers Consumers should purchase manufacturer or Important Health Safety and Warranty Information carrier recommended products and accessories If un
39. refund any subscription or other charges as a result of a change in Services We may but are not obligated to provide you the opportunity to authorize someone else to make changes to your Services You are responsible for any changes to your Services made by a person you authorize and those changes will be treated as modifications to this Agreement Restrictions On Using Services You can t use our Services a in a way that could cause damage or adversely affect any of our other customers or our reputation networks property or Services or b in any way prohibited by the terms of our Services the Agreement or our Policies You cannot in any manner resell the Services to another party For additional restrictions on the use of our Services see our Acceptable Use Policy and Visitors Agreement which are available on our website and the detailed 26 Terms and Conditions effective 7 1 13 plan or other information on Services that we provide or refer you to during the sales transaction Your Device Number amp Email Address We don t manufacture any Device that we might sell to you or that is associated with our Services and we aren t responsible for any defects acts or omissions of the manufacturer The only warranties on your Device are the limited warranties given to you by the manufacturer irectly or that we pass through Device performance may vary based on device specifications for example a device s
40. ription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods and 3 download charges which are charges assessed when you download or access content which we collect on behalf of ourselves or third party content providers How We Calculate Your Charges Regular Voice Calls We round up partial minutes of use to the next full minute Time starts when you press Talk or your Device connects to the network and stops when you press End or the network connection otherwise breaks You re charged for all calls that connect effective 7 1 13 Terms and Conditions 33 even to answering machines voicemail or voice transcription services You won t be charged for unanswered calls or if you get a busy signal For incoming calls answered you re charged from the time shortly before the Device starts ringing until you press End or the network connection otherwise breaks You re charged for the entire call based on the rate that applies to the time period in which the call starts However the types of charges actually deducted from your account balance will vary depending on your Service Call time data displayed on your Device may be inaccurate and may not be relied upon for determining charges to your account Call time for a single call may be limited If the call exceeds the limit then it may be automatically terminated Data Usage Depending on your Se
41. rvice you may be charged for data usage Unless we specifically tell you otherwise data usage is measured in bytes kilobytes megabytes and gigabytes not in minutes time 1024 bytes equals 1 kilobyte KB 1024 KB equals 1 megabyte and 1024 megabytes equals 1 gigabyte Bytes are rounded up to KB so you will be charged at least 1 KB for each data usage session data session Rounding occurs at the end of each data session and sometimes during a data session Depending on your data Services usage may be charged against an allowance or on a fixed price per KB and you may be subject to itations on the amount of data usage If you are charged on a fixed price per KB any fractional cents will be rounded up to the next cent You are charged for all data directed to your Device s Internet address including data sessions you did not initiate and for incomplete transfers As long as your Device is connected to our data networks you may incur data charges 34 Terms and Conditions effective 7 1 13 Examples of data for which you will be charged includes the size of a requested file or Data Content game ringer etc Web page graphics logos pictures banners advertisement etc additional data used in accessing transporting and routing the file on our network data from partial or interrupted downloads re sent data and data associated with unsuccessful attempts to reach websites or use applications These data
42. ry or other product that we provide you we sell to you or is active on your account with us and 4 Service means our offers rate or service plans options wireless services billin services applications programs products software or Devices on your account with us Service s also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service Ts amp Cs The Service Agreement These Ts amp Cs are part of your service agreement with us the Agreement and constitute a contract under which we provide you Services under terms 22 Terms and Conditions effective 7 1 13 and conditions that you accept THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER A REPRESENTATIVE ACTION WAIVER AND A JURY WAIVER PROVISION In addition to these Ts amp Cs there are several parts of the Agreement which includes but is not limited to the following i the subscriber agreement and transaction materials that you receive and accept ii the plan s that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction pet on line and telephone transactions if your service plan is not specifically set forth in any in store brochure or printed materials the requirements and terms set forth in the current written Agreement and transaction materials appl
43. software memory and storage and device performance may impact access to all of our Services This Device is sold exclusively for use with our Service and in other coverage areas that we may make available to you As programmed it will not accept wireless service from another carrier Except for any legal right you may have to port transfer your phone number to another carrier you have no and cannot gain any for example through publication use etc proprietary ownership or other rights to any phone number identification number email address or other identifier that we assign to you your Device or your account We ll notify you if we decide to change or reassign them Porting Transferring Phone Numbers We don t guarantee that number transfers to or from us will be successful If you authorize another carrier to transfer a number away from us then that is considered a request by you to us to terminate all of the Services associated with that number effective 7 1 13 Terms and Conditions 27 Coverage Where Your Device Will Work Service Speeds Our coverage maps are available at our authorized retail locations or boostmobile com The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you ve chosen Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions Coverage isn t available every
44. sure about whether a replacement battery or charger is compatible contact the manufacturer of the battery or charger Misuse or use of incompatible batteries and charging devices could result in damage to the equipment and a possible risk of fire explosion or leakage leading to serious injuries damages to your device or other serious hazard Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories Proper disposal of your mobile device and its battery is not only important for safety it benefits the environment Batteries must be recycled or disposed of properly Recycling programs for your mobile device batteries and accessories may not be available in your area We ve made it easy for you to recycle your old Samsung mobile device by working with respected take back companies in every state in the country Drop It Off You can drop off your Samsung branded mobile device and batteries for recycling at one of our numerous Samsun Recycling Direct SM locations A list of these locations may be found at http lipages samsung com us recyclingdirect usactivities_ environment_samsungrecyclingdirect_ locations jsp Important Health Safety and Warranty Information 13 Samsung branded devices and batteries will be accepted at these locations for no fee Consumers may also recycle their used mobil
45. the area code assigned to your Device without regard to the conflicts of law rules of that state If either of us waives or doesn t enforce a requirement under this Agreement in an instance we don t waive our right to later enforce that requirement Except as the Agreement specifically provides otherwise if any part of the Agreement is held invalid or unenforceable the rest of this Agreement remains in full effective 7 1 13 Terms and Conditions 51 force and effect This Agreement isn t for the benefit of any third party except our corporate parents affiliates subsidiaries agents and predecessors and successors in interest You can t assign the Agreement or any of your rights or duties under it unless we agree to the assignment We can assign the Agreement without notice You cannot in any manner resell Devices or Services to another party You cannot export any Device The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements you can t rely on any contradictory documents or statements by sales or service representatives The rights obligations and commitments in the Agreement that by their nature would logically continue beyond the termination of Services for example those relating to billing payment 911 dispute resolution no class action no jury trial survive termination of Services End General Terms and Conditions of Serv
46. the effective date of a change if you decide to reject the change and terminate Service You will not be entitled to any credit for the unused portion of your account balance if you decide to terminate Service in response to a change to the Agreement Our Right To Suspend Or Terminate Services We can without notice suspend or terminate any Service at any time for any reason For example we can suspend or terminate any Service for the following a failure to have or maintain an appropriate account balance for applicable charges b harassing threatening abusing offending our employees or agents c providing false or inaccurate information d interfering with our operations effective 7 1 13 Terms and Conditions 25 e using suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies f breaching failing to follow or abusing the Agreement or Policies g modifying a Device from its manufacturer specifications for example rooting the device or h if we believe the action protects our interests any customer s interests or our networks Your Right To Change Services amp When Changes Are Effective The account holder can typically change Services upon request In some instances changes may be conditioned on payment of certain charges The effective date of any changes will depend on our Policies the old Services and the requested Services We will not credit or
47. the radio transmissions your Device can pick up and the availability of roaming coverage We make no guarantee that roaming coverage will be available Roaming coverage may exist both within and outside our network coverage areas Your Device will generally indicate when you re roaming Depending on your Services separate charges or limits on the amount of minutes used while roaming may apply Certain Services may not be available or work the same when roaming for example data Services voicemail call waiting etc For information on whether roaming applies see your service plan details About Data Services amp Content Our data Services and your Device may allow you to access the Internet text pictures video games graphics music email applications sound and other materials Data Content or send Data Content elsewhere Some Data Content is available from us or our vendors while other Data Content can be accessed from others for example third party websites games ringers applications etc We make absolutely no guarantees about the Data Content that you access on your Device Data Content may be 1 unsuitable for children minors 2 unreliable or inaccurate or 3 offensive indecent or objectionable You re solely effective 7 1 13 Terms and Conditions 29 responsible for evaluating the Data Content accessed by you or anyone through your Services We strongly recommend that you monitor data us
48. time Fees Activation amp Miscellaneous Charges Based on our Policies we may charge activation prepayment reactivation program or other fees to establish change or maintain Services Certain effective 7 1 13 Terms and Conditions 31 transactions may also be subject to a charge for example convenience Poman changing phone numbers andset upgrades etc You will be provided notice of these types of fees before we complete the requested transaction Usage Charges The types of charges that you incur will vary depending on the Service used and your service plan You are responsible for the Services on your account and associated charges including charges made by a person you permit to have direct or indirect access to your device even if you did not authorize its use Charges may include but are not limited to prepayment for service charges charges for additional services and taxes surcharges and fees associated with your Services For the actual usage charges applicable to your Service see the detailed plan or other information we provide or refer you to during the sales transaction or on our website Depending on your Services charges for additional services may include operator and directory assistance voicemail call forwarding data calls texts and Web access If you the account holder allow end users to access or use your Device you authorize end users to access download and use Services You
49. tions Pursuant to Pre Dispute Clauses Minimum Standards for Procedural Fairness the Minimum Standards the Minimum Standards in that regard will apply However nothing 48 Terms and Conditions effective 7 1 13 in this paragraph will require or allow you or Boost to arbitrate on a class wide representative or consolidated basis 3 The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party s individual claim YOU AND BOOST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING Further unless both you and Boost expressly agree otherwise the arbitrator may not consolidate more than one person s claims and may not otherwise preside over any form of a representative or class proceeding If any portion of this provision is found to be unenforceable then the entirety of this arbitration provision shall be null and void 4 We each are responsible for our respective costs including our respective counsel experts and witnesses Boost will pay for any filing or case management fees associated with the arbitration and the professional fees for the arbitrator s services 5 An arbitrator s award will be a written statement of the disposition of each claim and will also provide a concis
50. vice plans are available only on certain phones Check boostmobile com for details and options No Refunds of Re Boost and Monthly Charges We are not responsible for nor do we refund lost stolen misused effective 7 1 13 Terms and Conditions 37 or damaged Re Boost cards We do not accept returns of or provide refunds for Re Boost cards Please ask your retailer any questions regarding its return policy Re Boost cards must be applied to your account within the time specified on the card All Re Boost sales are final and non refundable regardless of who uses or possesses your mobile phone or Device after you purchase services and regardless of whether the mobile phone or Device is used with your consent or knowledge Establishing or Replenishing Account Balances Information on how you can establish and maintain an account balance will be provided at activation and is also available at boostmobile com or through Boost Customer Care The replenishment methods available to you will depend on the terms of your Services A fee may apply to certain replenishment methods Some service plans may provide for automatic account balance replenishment through for example automatic billing to a credit card or debit card or automatic debit from an eligible account with a financial institution Payment through these methods may be subject to limitations including but not limited to the number of times an account may be debited or
51. where Coverage and Service speeds are not guaranteed Coverage is subject to change without notice Service speeds may depend on the Service purchased Actual speeds will vary Estimating wireless coverage signal strength and Service speed is not an exact science There are gaps in coverage within our estimated coverage areas that along with other factors both within and beyond our control for example network problems network or Internet congestion software signal strength your Device structures buildings weather geography topography server speeds of the websites you access actions of third parties etc may result in dropped and blocked connections slower Service speeds or otherwise impact the quality of Service Services that rely on location information such as E911 and GPS navigation depend on your Device s ability to acquire satellite signals typically not available indoors and network coverage While your Device is receiving a software update you may be unable to use your Device in any manner until the software update is complete 28 Terms and Conditions effective 7 1 13 Roaming The term roaming typically refers to coverage on another carrier s network that we may make available to you based on our agreements with other carriers These agreements may change from time to time and roaming coverage is subject to change without notice Your ability to receive roaming coverage depends on
52. wireless mobile device A sum of 6 or more would indicate excellent performance However these are not guarantees that all users will be satisfied T ratings work similarly Do The HAC rating and measurement procedure are described in the American National Standards Institute ANSI C63 19 standard HAC for Newer Technologies This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses However there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid 20 Important Health Safety and Warranty Information compatibility If you have questions about return or exchange policies consult your service provider or phone retailer Caution Some applications or prolonged usage may increase device temperature Prolonged skin contact with a device that is hot to the touch may produce skin discomfort or redness or low temperature burns If the device feels hot to the touch discontinue use and close all applications or turn off the device until it cools Always ensure that the device has adequate ventilation and
53. y iii any confirmation materials that we may provide to you and iv the terms set forth in the coverage map brochures It is important that you carefully read all of the terms of the Agreement Additional Terms Additional terms will apply when you use certain applications programs Devices and services and these terms will be provided to you prior to your use of the items Depending on who provides the items the terms may come from Boost or a third party You are subject to any terms provided by the third party and the terms are directly between you and that third party Boost is not responsible for these third party items and associated terms effective 7 1 13 Terms and Conditions 23 Our Policies Services are subject to our business policies practices and procedures Policies You agree to adhere to all of our Policies when you use our Services Our Policies are subject to change at any time with or without notice When You Accept The Agreement You must have the legal capacity to accept the Agreement You accept the Agreement when you do any of the following a accept the Agreement through any printed oral or electronic statement for example on the Web by electronically marking that you have reviewed and accepted b attempt to or in any way use the Services c pay for the Services or d open any package or start any program that says you are accepting the Agreement when doing so If you don
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