Samsung SVMi-8E User's Manual
Contents
1. Assign and or Edit Primary Greeting Assign and or Edit Busy Greeting Assign and or Edit 3 Blocking Greeting Assign and or Edit Night Greeting Assign and or Edit Screened Greeting dit Only ersonal Greetings Edit Only Mailbox Greeting Pause Resume Menu Prompting Play Menu Options Cancel Return to Subscriber Services um a o Change Message Alert Change Pager Notification Review Deleted Messages Review Undelivered Messages Auto Play New Messages Auto Play Message Information Pause Resume Menu Prompting Record and Send Broadcast Message Play Menu Options Cancel Return to Subscriber Services 1 7 3 5 7 ok s On Review Workload Edit Stored Telephone Numbers Change Weekly Schedule Place a Direct Call Personal N A Administration Pause Resume Menu Prompting Subscriber Administration Record a Reminder Play Menu Options Cancel Return to Subscriber Services Change Password 3 Enter Directory Name Extended Prompting Pause Resume Menu Prompting Play Menu Options Cancel Return to Subscriber Services HLL SR SS ES EES b Cancel Return to Subscriber Services to Subscriber Services NOTE All options shown MAY NOT be authorized If an option is not availa2. E The current Directory Name will be played as a string of digits that are equal to your name spelled out on your telephone keypad Follow the instructions to enter a new name You will be prompted to enter your last name and then your first name This must be done in order for the directory feature to work correctly Note It is possible that if you do not record your name described above and or enter your Directory Name you will not be included in the Dial by Name Directory 4 Extended Prompting Use this option to drastically reduce the number of prompts played in the subscriber interface mailbox prompts Change this setting only if you are very familiar with the user operation of the SVMi 8E SVMi 16E Table of Contents Note Remember if you know what digits to press you can enter them at any time you do not have to wait to be prompted This feature can be toggled on off at anytime Also if it is off you will be prompted within each subscriber menu to press zero for more options This enables you to still be able to find out what to do if you were to get lost and extended prompting was disabled KEYSET USER FEATURES The following options are available if you have a display keyset They require setup by the System Administrator Message Waiting Lights When new messages are left in your mailbox the voice mail message light on your keyset will flash Press this flashing key VMMSG and follow the prompts to retrieve messages
3. 110 set to YES you must enter your station password to listen to messages being left This will prevent unauthorized people from listening to messages being left for you If the password option is turned on while a message is being left press the flash ing AME indicator and enter your station password not your SVMi 8E SVMi 16E password You will then hear the message being left Call Record If you have a call record button assigned to your phone you may press it at any time to record the conversation in progress If you have a display keyset you will also have the soft key options to pause and time the message Table of Contents SHORTCUTS Calling Calling a station that is busy or does not answer you can press to immediately send the call to the called parties mailbox Being Called If your phone rings and you want to send the caller directly to your mailbox sim ply press Direct Messaging DSS To make it easy to leave messages for others in your office without hav ing to dial their extension number first keyset users may simply dial plus a mailbox extension number and leave a message directly If you dial a busy exten sion press to connect directly with the mailbox Self Memo Reminder Pressing will leave a message in your own mailbox This is useful to remind yourself of things to do now or in the future Messages can be sent with future delivery so you can have the system call you wh
4. A Specific Sender Play Message Inventory Play Menu Options Cancel Return to Subscriber Services Play Message Play Previous Message For a Directory of Subscribers i To Create a Hh Reminder Save Message Enter the Recipient s Number Discard Message Reply to Sender Place Call to Sender Deliver Copy of Fax Message Forward a Copy of Message Rewind 5 Seconds Change Playback Volume Pause Resume Message Playback Fast Forward 5 Seconds Change Playback Speed Skip to Next Message Scan Messages Play Menu Options Play Message Information Cancel Return 1 Review Recording Stop Append to Recording N 4 Set Delivery Options 5 Specify Future Delivery 6 SEND Message Then Copy 7 Rewind 5 Seconds Change 77 Playback Volume Pause Resume Record Playback 9 Fast Forward 5 Seconds l Change 99 Playback Speed SEND Message Then Exit Record 0 Play Menu Options 3 Discard Recording and Rerecord 3 4 LEL oF 7k oF gi oF N Block All Calls Call forwarding Call Screening Auto Set Night Intercept ause Resume Menu Prompting Access Coverage Play Menu Options Cancel Return to Subscriber Services TOERANA
5. SVMi 16E will allow you to recall any messages you have sent that have NOT yet been picked up by the recip ient E From the Subscriber Services Menu press 6 for Mailbox Administration E Press 4 for Undelivered Messages This useful feature will allow you to cancel any messages that have NOT yet been picked up by the recipient 5 Auto Play New Messages If this option is enabled after you enter your password correctly any new messages will immediately begin to play To enable or if already enabled tog gle and disable this feature E From the Subscriber Services Menu press 6 for Mailbox Administration HM Press 5 to Set Auto Play of New Messages 6 Auto Play Message Information If this option is enabled the date time and sender s name will be played auto matically before each message If this is disabled the information must be requested manually by pressing 00 To enable or if already enabled toggle and disable this feature E From the Subscriber Services Menu press 6 for Mailbox Administration Press 6 to Set Auto Play of Message Information MESSAGE BROADCAST This option will only be available if it has been allowed by the System Administrator Broadcast to All Mailboxes If you have been designated as a Subscriber Administrator you may send a message to ALL mailboxes in the system E From the Subscriber Services Menu press 6 for Mailbox Administration E Press 9 for Broadcast Messages This
6. a stored number See Personal Services 2 Stored Numbers This feature must be authorized by the System Administrator and can be limited or opened to internal local and long distance calls 7 Personal Administration This area is used during the initial set up of your Subscriber Settings see next section PERSONAL ADMINISTRATION SETTINGS This menu allows you to make changes to basic setup settings that are rarely changed Use these when you initially set up your personal Subscriber settings You probably will not need to change them after that 1 Setting your Password E From the Subscriber Services Menu press 7 1 E The current password will be played and you will have the chance to change it 2 Recording your Name Use this option to record your name Your recorded name is played in several different situations It is important to record your name for proper operation of the SVMi 8E SVMi 16E system E From the Subscriber Services Menu press 7 2 E The current name will be played and you will have the chance to change it Note It is possible that if you do not record your name and or enter your Directory Name described below you will not be included in the Dial by Name Directory 3 Entering your Directory Name Use this option to enter your Directory Name Your Directory Name is used by callers to find you if they do not know your extension number E From the Subscriber Services Menu press 7 3
7. at night This option is available only if the Administrator has assigned you the Scheduling feature Example Hi this is John Smith I ve left the office for the evening If you would like to try someone else please enter the extension number now Or to leave me a message press 1 Call Screening Greeting Used while Call Screening is enabled and you REJECT a caller after listening to the caller s record name This option is available only if the Administrator has assigned you the Call Screening feature Example Hi this is John Smith I m sorry but am not available to speak with you at this time If someone else can help you please enter the extension number now Or to leave me a message press 1 6 Edit Personal Greetings You may also edit record each one of the greetings 1 9 at any time Select a greeting number to edit and follow the instructions to record your greeting When you are done recording your greeting you will be able to lis ten to the greeting you recorded save the greeting you recorded and return to the previous menu record the greeting again or exit without saving the greeting Note If you record only the greeting assigned to the No Answer Call Coverage Condition then that greeting will play to callers for all Call Coverage Conditions No Answer Busy Blocked Night and Rejected Caller In this case the salutation part of the greeting should be very general Edit Mailb
8. ing during the night when you are not available Note This does NOT use the Day and Night schedules of the phone system It is solely controlled by the Subscriber s Availability Schedule Pause Resume Exit from Access Manager Play All Options Play Access Coverage t O This feature is useful for finding out how you current access settings are set It will also tell you what greetings will play under each of the call conditions you have setup PERSONAL GREETINGS The options available in this menu will be determined by your System Administrator and not all of them may be available to you In the simplest sys tems only a mailbox greeting will be available additional greetings may be acces sible in more complex systems Your Personal Greeting will be played every time someone dials your extension and you do not answer You may record up to 9 Personal Greetings and you may assign any one of them to be active There are several different Call Coverage conditions to which you may assign any of your 9 greetings The Call Coverage Conditions are No Answer Busy and Do Not Disturb or Forwarded All This will allow different greetings to play depending on the type of call forward that you have set or the condition of your telephone The Call Coverage conditions that you can assign specific greetings to are select ed by the following digits 1 Primary No Answer Greeting Used when in your office away from your d
9. option will only be available if your mailbox has been assigned Subscriber Administration privileges Table of Contents PERSONAL SERVICES The Personal Administration Menu is used to set your password and record your name Many of these features must be allowed by the System Administrator 1 Workload Management Allows you to access to all reminders both Active and Pending If authorized you can group your reminders as Commitments Follow Ups or Tasks for bet ter organization The system will flag each reminder as Active or Pending pending means scheduled for future delivery 2 Stored Numbers Allows you to enter up to 9 stored phone numbers The first five of these are used in the Find Me feature but any of them 1 9 can be easily dialed using only one digit followed by the pound key to be used by many other features from within your subscriber space ie Follow Me Message Alert Pager Alert and Direct Call 3 Schedule Availability Allows you to enter a weekly availability schedule for use with Night Personal Greeting and the Auto Night Intercept feature Follow the spoken directions to enter the days of the week and times you are generally available to talk to your callers All other times you will be considered unavailable 5 Place a Direct Call Allows you to place a direct call out of the SVMi 8E SVMi 16E from anywhere You may either dial the number or dial a single digit 1 5 that corresponds to
10. Table of Contents SVMi 8E SVMi 16E USER GUIDE March 2004 Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide TABLE OF CONTENTS ARMS CURA iit i ed i i ie an 1 SVMi 8E SVMi 16E Subscriber Services Menu Diagram Accessing your Mailbox Inside Cae Sanaa a SNE ERE E E E A E EEE Froma Station Other Than YOU OWNinsssisinzssiszccsinissinainndssi Getting Started Denon ORO TE Onn Tene E AN 5 Listen t your Messages siscstisnc id cliibadiiianatiah anatase 5 Subscriber Services MENU suusisracmarasiisianssmania aise 5 Listening to Old or New Messages oisisusisiunnisnniniinii aia 6 Group New ot Old MESSA iittala ers a het aa Z Record and Sed aMessSaGEsinssinivsinuannn aa vs Setting Message Attributes Sehedu ling Future DONGLE saisssinsssis isis iestsnincsunennisis ent ieten 8 Access ManaQer sasintandacis hannah 8 Personal ENR iis ds a atin cto 10 Mailbox AdmMinistratjON sss cccoac cco nadine aia thc ss adsorb 12 Message MS RMN isaac iat bch a baa esha Ss 14 Perso
11. This key may be pressed at any time to log into your Subscriber Main Menu Answer Machine Emulation If you have an Answer Machine Emulation key programmed on your keyset you can use it to monitor calls going to your voice mail and optionally answer them The operation of this feature is similar to screening a call on a home answering machine Your keyset must be set to forward on no answer to voice mail After ringing your station the caller will be connected to your voice mail and hear your personal greeting before leaving a message During this time you will be monitoring the connection between the caller and your voice mail box At this time you will only be monitoring the call you can not talk to the other party until you answer You may pick up the call at any time or ignore it To activate this feature press the AME button The associated indicator will be lit steady Press again to turn off If this key is pressed while a station is ringing dur ing forward no answer the feature will be turned on for the current call only While the caller is leaving a message or ringing you may E Press to immediately put the caller in your voice mailbox and monitor it HM Press X to immediately disconnect your station The caller continues to leave a message normally HM Pick up the handset and monitor privately E Press ANS RLS to answer the call using the handset or speaker AME Password If your keyset has AME PASSWORD MMC
12. ble please speak to your system administrator ACCESSING YOUR MAILBOX Also known as Subscriber Services Menu Inside Callers Subscriber logging in from their Desk Dial the SVMi 8E SVMi 16E access number or press the key assigned to ring SVMi 8E SVMi 16E VMMSG e Enter your personal password when prompted the default password is 0000 Outside Callers Subscribers calling from Cell Phones or outside of the office environment Dial the phone number that will be answered by the SVMi 8E SVMi 16E The main greeting will answer At the main greeting dial plus your Subscriber or mailbox number Subscriber and Mailbox numbers will usually match your extension number Enter your personal password when prompted the default password is 0000 Access your Subscriber Services or Mailbox from a Station other than your Own or checking a mailbox associated with a different station Press the VMMSG key or dial the SVMi 8E SVMi 16E group number You will be prompted to enter a password e Press This will take you to the Main Auto Attendant Menu e Press plus the Subscriber number of your choice You will be prompted to enter you password At this point the inside and outside callers follow the same instructions You will hear a message stating the number of messages left in your mailbox You will then hear the Subscriber Services Menu with the following options 1 Listen to New Messages See Li
13. e location this feature allows the subscriber to pass control of his calls to another Subscriber The Forwarded To Subscriber will now be in control of the caller and the caller will NOT return to originating Subscriber s Mailbox If the Forwarded To Subscriber does not answer the caller it will now follow what ever the Forwarded To Subscriber has set up for their call conditions The Caller will hear Forwarding to Subscriber Name before actually being forwarded 5 Call Screening If this is turned on the caller will be asked their name and the SVMi 8E SVMi 16E will play this name to you before the transfer giving you an option to accept or reject the call 6 FindMe Find Me when enabled will attempt to locate the subscriber by calling a list of preprogrammed phone numbers The stored phone numbers are entered in Personal Services 2 if allowed by the Administrator The stored tele phone number list can contain up to 9 preprogrammed telephone numbers The Find Me feature only use the first five 7 Night Intercept This feature is dependent on your weekly availability schedule which is entered in Personal Services 3 if allowed by the Administrator When Night Intercept is active the SVMi 8E SVMi 16E will first ring your extension 0 then play your primary No Answer greeting during the day when you are available and will NOT ring your extension but simply play your Night greet
14. en items become due INTERACTIVE DISPLAYS Display keyset users have the added advantage of using the soft keys and displays to play save delete reply call forward rewind pause fast forward change the volume get message information or help Viewing Mailbox Contents If you have new messages in addition to the Terminal Status Indicator TSI you will be able to use the keyset displays and soft keys to communicate with the SVMi 8E SVMi 16E
15. esk or during the time period you are scheduled available If this is the only Personal Greeting you record it will play for all call coverage conditions This option is available only if the Administrator has assigned you the Basic Greeting feature Table of Contents Example Hi this is John Smith l m sorry am not available to answer your call If someone else can help you please enter the extension number now Or to leave me a message press 1 Busy Greeting Played to a caller when you are already talking to someone on your extension or the telephone at your Designated Location This option is available only if the Administrator has assigned you the Busy Greeting feature Example Hi this is John Smith I m on another line right now If someone else can help you please enter the extension number now Or to leave a message press 1 Call Blocking Greeting Used while Call Blocking is enabled in your Access Manager or if your phone is forwarded ALL or DND This option is available only if the Administrator has assigned you the Call Blocking feature Example Hi this is John Smith Sorry missed your call but I m going to be out of the office for the next few hours If someone else can help you please enter the extension number now Or to leave me a message press 1 Night Greeting Used during the time period you are scheduled UNAVAILABLE usually after business hours during the evening and
16. ess 6 for Mailbox Administration E Press 1 for Message Alert E There are 4 options available to you Press 1 to toggle message alert on and off Press 2 to set the schedule when you would like to be notified Press 3 to be notified on urgent messages only Press 4 to set the destination phone number Pager Notification When this function is activated the SVMi 8E SVMi 16E will call your beeper service and notify you after each message is left in your voice mailbox E From the Subscriber Services Menu press 6 for Mailbox Administration E Press 2 for pager notification E There are 4 options available to you Press 1 to toggle pager notification on and off Press 2 to set the schedule when you would like to be paged Press 3 to be notified on urgent messages only Press 4 to set the pager phone number Undelete When this function is activated the SVMi 8E SVMi 16E will allow you to undelete any messages that you have recently deleted up to the pro grammed Daily Maintenance Time which is set to 3 a m by Default the fol lowing morning E From the Subscriber Services Menu press 6 for Mailbox Administration H Press 3 for Deleted Messages Deleted voice mail messages are temporarily stored in memory until 3 a m the following day Select this option to recover undelete previously delet ed messages during this period of time Undelivered Retrieval When this function is activated the SVMi 8E
17. nal Services Pertsonal Administration Settings cssssssccnccsisstssceltsccesaacts tessa saalcaba ssa abobbaisitass 16 Reyset User Features scniiuiasindinmacinl sadnaminindhsnaianahmindbansadss IZ Me ssage WaitiMg DSM i cs sa ai us ali ssh aac Answer Machine Emulation sssssssssssssssssssssssssssssssssssssssssssessssssssssssssesessssesesees AME PaSSWONO acanna iach aasktataeidl alain natalia 0 RC erelo dc pee emenpemree ts teres Cree Reenter te mera piper nee Sate Helo reer ree eto Shortcuts E n icin srt ch iain itt cana ones BN URIS UM ssc ft al casa Deh a adn le sista Direct MESS GUNG ists sccssscctetsccnsnsc ss stiencabia babe acted baeesicBodiaanskteasecaabaastistaababoshaaitas Call RR Na ask saa aaa aaas Bien SSRN tke i kaa he ae ca 19 Viewing Mailbox CC IN ic tn cc nancies eda ola neaaoueaa ama 19 Home Page INTRODUCTION This guide describes how to setup and use the various features available to a Subscriber A Subscriber is a person that has been authorized access to the vari ous features and services available in the SVMi 8E SVMi 16E Please review this section carefully before you use your Authorized Features and Services known as Subscriber Services Voice Mail is one of the Subscriber Services available Your voice mail box has the capability of storing private messages and offers a number of options for sending or redirecting messages as well as
18. nu 11 o 33 GROUP NEW OR OLD MESSAGES Messages can be grouped as either Reminders press 3 or Messages from a spe cific sender press 9 Additionally you can press and hear a summary of your mailbox contents a Number of messages b Number of reminders c Number of urgent messages d Number of messages needing a callback e Number of private messages f Number of fax messages RECORD AND SEND A MESSAGE This option is used to send a message to another subscriber The steps are simple a Enter the recipient s mailbox number or if this is not known enter to use the system directory b Record your message at the tone After recording the message you will hear the Send Menu with the following functions Review Continue Recording Discard and Re Record Set Message Attributes Delivery Options Schedule Future Delivery Save and Send then Send a Copy to Someone Else Save and Send the Recording t OU BWN Setting Message Attributes If after recording a message you select 4 you can set up any combination of the following delivery options Urgent Delivery Return Receipt Requested Request a Call Back Private Delivery Reply Required Exit YAWN Scheduling Future Delivery If after recording a message you select 5 to schedule future delivery you will be able to set message attributes and set this message as Immediate Delivery Next Few Hours End of Current Business Day based on you
19. of New Messages is enabled and you have new messages the SVMi 8E SVMi 16E will begin to play them automat ically A subscriber can control this feature From the Subscriber Services Menu 6 5 toggles Autoplay of New Messages ON OFF SUBSCRIBER SERVICES MENU The following is a list of all the options available in the Subscriber Main Menu 1 LISTENING TO NEW MESSAGES 11 GROUP NEW MESSAGES RECORD AND SEND A MESSAGE 3 LISTENING TO OLD MESSAGES 33 GROUP OLD MESSAGES 4 ACCESS MANAGER 5 PERSONAL GREETINGS 6 MAILBOX ADMINISTRATION 8 PAUSE RESUME 0 PLAY MENU OPTIONS EXIT TO AUTO ATTENDANT PERSONAL SERVICES H o E LISTENING TO OLD OR NEW MESSAGES 55 77 Play replay the message you just heard Play the previous message Save the message you just heard and listen to the next message Delete the message you just heard and listen to the next message Reply to the message This will allow you to leave a message in the mailbox of the sender if the sender has a mailbox on this system Return the call directly to the telephone number that left the message This will work for internal and external callers but Caller ID service is need ed to use this feature on an outside call Deliver a fax copy This will allow you to receive attached faxmail document s Faxmail docu ments can be delivered to any fax machine of your choice as long as out calling is authorized You can also have faxmail message
20. ox Greeting Used whenever a caller reaches your mailbox or if you have not recorded any of the Call Coverage greetings The way a caller is transferred to your mailbox greeting directly is by another subscriber transferring the caller to your mail box using the VT VoiceMail Transfer key This option is available only if the Administrator has assigned you the Mailbox Greeting Option feature Example Hi this is John Smith Please leave me a message will call you as soon as can Note This greeting will only play if none of the 5 personal greetings has played to the caller A common usage for this Greeting is when another Subscriber is talking with a caller and uses the VT key on their phone to trans fer the caller directly to your Mailbox MAILBOX ADMINISTRATION The Mailbox Administration menu is used to turn on and off your pager notifica tion message alert options and other message control features 1 Message Alert When this function is activated the SVMi 8E SVMi 16E will call any outside or inside telephone number after each message is left in your voice mailbox To hear your message at the remote location when the SVMi 8E SVMi 16E calls you after you pick up the telephone and answer you will be instructed that there is a message and to enter your password Simply enter your pass word and you will now be logged in Table of Contents Setting Up Message Alert E From the Subscriber Services Menu pr
21. provides several ways to notify you of new mes sages Another very common Subscriber Service is Access Manager This allows you con trol over when and where you receive your calls as well as what to speak to your callers in the event you are unable to speak to them directly The events are referred to as Call Conditions No Answer Busy and Blocked are the most com monly used Call Conditions This guide can be used by Subscribers from within the office or from telephones outside the office The basic operation is the same but the access method will be different See the SVMi 8E SVMi 16E Subscriber Services Menu Diagram for more details Note that some features and prompts detailed here may not be available to all Subscribers See your System Administrator if you have questions about feature availability Table of Contents SVMi 8E SVMi 16E Subscriber Services Menu Pause Resume Play Menu Exit Options Personal Services Group New Group Saved Listen to New Review Saved Record amp Send Access Personal Mailbox Messages Messages Messages Messages Messages Manager Greetings Administration H E u E ad p G up Messages Menu D d Listen Menu d d Record Menu a Follow Me o Group Urgent Messages Group Callback Requests Group Reminders Group Private Messages Group Fax Only Messages Pause Resume Menu Prompting Group
22. r Availability Schedule Beginning of Next Business Day based on your Availability Schedule A Coming Day of the Week Specific Day Time Exit ACCESS MANAGER RU BWHN t The Access Manager allows the subscriber to set a number of options for when where and how and or if the SVMi 8E SVMi 16E contacts you when a caller dials your extension number All of the options are toggled on off based on their cur rent status when you access them Table of Contents Note ALL Access Manager options MUST be individually allowed by the System Administrator for each Subscriber They are 1 Follow Me Allows the subscriber to enter an alternate location and set how long the new destination Designated Location will be active This number may be an internal or external number This is useful if you are frequently traveling or changing the number where you can be reached When Follow Me is activated the transfer will be supervised and confirmed This means that if the call is not answered or if rejected by the Subscriber at the designated location it will be recalled to the Subscriber s mailbox 3 Call Blocking When this feature is active callers will not be transferred to your extension they will hear your blocked greeting if recorded and will go directly to your mailbox if they do not select any or are not offered any other options 4 Call Forwarding Unlike Follow Me where the subscriber wants to take their calls at an alter nat
23. s automatically delivered to the fax machine of your choice Forward the message and saves a copy The subscriber can be selected by dialing their mailbox number nnn using the directory service or you may also add comments and leave it as a memo to yourself The Send and Copy Service option 6 allows a user to send copies of a mes sage to multiple recipients easily A different introduction message may be left for each recipient Rewind the message 5 seconds Change playback volume of the recording There are two levels of volume during playback Dialing this code will tog gle between the two levels Pause or resume during message playback Fast forward the message 5 seconds Table of Contents 99 Change playback speed of the recording There are two levels of speed during playback Dialing this code will toggle between the two speeds 0 Play options Pressing this key will play all the menu options available to you from this point 00 Hear the time and date and sender s information of the message you just heard Sender information is not available on outside calls Move to the next message This does not Save or Discard the current mes sage it is retained as new Scan Plays first 7 seconds of a message then skips to next message This is similar to the scan button on a radio It will allow you to find a specific mes sage quickly To stop scanning press 1 ne Cancel and return to previous me
24. stening to your Message Record and Send Message See Sending Messages Review Saved Messages See Listening to your Message Access Manager See Access Manager Personal Greetings See Personal Greetings Mailbox Administration See Mailbox Administration Personal Services See Personal Services Ou BWHD Return to Main Menu D Table of Contents GETTING STARTED Using your new SVMi 8E SVMi 16E Subscriber Services is as simple as following a few simple spoken instructions First time users should read this section as a tuto rial You should start with the following steps e Access your Subscriber Services Menu You already know how to do this From the Subscriber Services Menu e Record a Primary No Answer Personal Greeting Dial 5 1 e Record a Mailbox Greeting Dial 5 7 e Change your access code Password Dial 7 1 e Record your name Dial 7 2 Enter your directory name Dial 7 3 After you have completed the steps above your Subscriber Services are set up and ready to use LISTEN TO YOUR MESSAGES If there are new messages in your mailbox your VMMSG key will be lit Call the SVMi 8E SVMi 16E by pressing this key and when prompted enter your password You will then be at the Subscriber Services Menu Select 1 to listen to new mes sages or 3 to listen to saved messages Note After you enter your password if Autoplay
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