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Rose electronic Switch MAN-VR2 User's Manual

1. Figures Page Figure 1 Vista Remote 2 Modelen Figure 2 Connecting a KVNM EE Figure 3 Connecting Computers Figure 4 Connecting to the Network Figure 5 Configuration OSD Figure 6 Unit Configuration OSD Figure 7 Network Configuration Figure 8 Secure Key calculation Figure 9 Standard Logon screen Figure 10 Control men Figure 11 Remote Configuration Menu Figure 12 User Accounts Figure 13 Unit Advanced Configuration Figure 14 Time and Date Configuration Figure 15 Configure Network Figure 16 Configure Host Figure 17 KVM Switch Module OSD Figure 18 Change computer names Figure 19 Change appearance nennen nennen neret Figure 20 Switch module security settings Figure 21 Configure mouse type Figure 22 Configure Keyboard ssiri tiiin aaan ted aai Ebana Figure 23 Configure MISC 2 nti eri tte r tdi t etn ie de a e HET REEL ee e AVA ocv daga uode Figure 24 Save Switch settings Figure 25 VNC Viewer Toolbar Tables Page Table 1 Keyboard Commande nnne ethernet neris enn eneee 40 Appendices Page f Appendix A General specifications eese nennen rennen nnne 48 Appendix B Part Numbers essen nnnm nnn enne rennen neret enne 48 Appendix G RackMount 2 5 iet iia ie ieri eps betae ue ai iaar
2. Product Registration System Overview ee Vista Remote 2 Models irrito tret eo E reo e Ende esie nb Pena uda Vista Remote 2 Installation Connecting the KVM station Connecting the Computers sese Connecting to the network 2 n erede necne iiid er acie Configuring the Vista Remote 2 IP Input module ssssssesess Connecting Remotely 1 2 etr tt trei Rep ice oce EET Desa TEEN Remote Configuration e Unit Configuration EE Unit Advanced Configuration Time and Date Configuration Network Configuration 4 2 5 occi cer tete ipse etnies cr eek dade eor Eve Le veu cedido tid Host Conflg katiOrt io ceo ia rone eee ere rr PR vacnduasees ener reper erre eem TE Logging and Status KVM Switch Module Configuration Change the computer names Configure appearance Configure security Configure mouse type Configure keyboard type Configure miscellaneous AVG cessi sdvenevesds Eegeregie ee Remote System Operation Connecting using a web browser VNC Viewer Toolbar Controls Tab Host Tab ue Keyboard Commands Keyboard command description Troubleshooting Maintenance and Repair 2 Reine
3. KP Insert KP Delete KP Home KP_End KP_PageUp KP PageDown KP Up KP Down KP Left KP Right KP Enter KP_Add KP_Subtract KP Divide KP Multiply KP Oto KP 9 Function keys F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 ASCII characters All characters can be entered using their ASCII codes from 32 to 126 i e A B C 1 2 3 etc with the exception of the special characters and which have special meanings as explained below Codes with special meanings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds Note Hotkey sequences are not case sensitive Creating macro sequences Hot key macro sequences can be up to 256 characters long All keys are assumed to be released at the end of a line however you can also determine that a key is pressed and released within a sequence Any of the following three examples will send a command that emulates a press and release of the Scroll Lock key SCROLL SCROLL SCROLL SCROLL Example SCROLL SCROLL 1 ENTER Press and release scroll twice press 1 then enter then release all keys equivalent definition is SCROLL SCROLL SCROLL SCROLL 1 ENTER 1 ENTER Using abbreviations To reduce the length of the key definitions
4. To change the mouse type first select highlight the port Computer to change the mouse type and press the space bar to cycle through the list of all the available mouse types Stop when the desired mouse type is displayed The choices are PS 2 2 or 3 button mouse Serial 2 button PS 2 Wheel mouse 2 button wheel Vista Remote 2 Installation and Operations Manual E Configure keyboard type The Configure keyboard type menu allows you to change the keyboard type Change the keyboard type on your computers D E Keyboard Type PC2 PC2 PC2 PC2 PC2 PC2 PC2 PC2 1 2 3 4 5 6 7 8 Figure 22 Configure Keyboard You should only have to change the keyboard type if you un plug the keyboard or change the keyboard from the auto detected type To change the keyboard type select highlight the port Computer to change the keyboard type and press the space bar to cycle through the list of all the available keyboard types Stop when the desired keyboard type is displayed The choices are PC1 PC2 PC3 ES Vista Remote 2 Installation and Operations Manual Configure miscellaneous This menu allows you to change the maximum computer ports and scan time Miscellaneous Maximum ports Scan time seconds Figure 23 Configure Misc Maximum ports The Maximum ports configuration allows you to change the total number of computer ports that are in use If your usin
5. Contact an authorized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer
6. While viewing the log screen press Ctrl and C to copy the data into the clipboard Start a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste This basically covers the configuration of the input module and allows user access to the unit Following is the additional KVM switch module configuration Some configurations are needed to assure proper functionality and other configurations are optional Vista Remote 2 Installation and Operations Manual KS KVM Switch Module Configuration Connect to the unit directly from the local KVM station and logon A computer must be connected to CPU port 1 and powered on Using the local keyboard press and release the left Ctrl key then within 2 seconds press the F12 key The press and release of the left Ctrl key notifies the KVM Switch module that the next command issued within 2 seconds is a command for the KVM Switch not a connected computer The F12 key will invoke the KVM switch modules OSD main menu shown below The on screen display OSD option is available for the all Vista Remote 2 models You can use the OSD to configure the switch module select a computer from a list display what computer you are switched to and set up additional security options for the switches configuration and for computer access When entering information into the menu system use only the numeric keys above the keyboard the numeric keys and Enter key on the key
7. an optional user ID and password and other set up parameters can be set up to gain access and use the KVM switch module This additional user ID can be set up for each user needing access to the KVM switch module Vista Remote 2 Installation and Operations Manual n Features i Models available 4 port model 8 port model B Solid state embedded unit has no disk drive for maximum reliability Remote application Real VNC or Java applet can be installed directly from the unit Local KVM port for configuring and direct access to the connected computers B Connect to the unit directly from a network workstation or over IP using any supported web browser zz Access remote computers by simple keyboard commands or an on screen list of computers B Supports video resolution up to 1600 x 1200 9 75hz Password security prevents unauthorized configuration and Unit access Remote access requires a user ID and password IP lockout feature for incorrect login IP address shown as Blacklisted in log file B All transmissions to and from a remote user are encrypted with the latest AES 128 bit encryption technology zx Up to 16 remote user accounts can be set up each with separate access permission levels m Scan function sequences through the connected computers at rates of 1 to 999 seconds m Four different screen savers are available Rack mount kits available for 19 23 or 24 racks Package contents The packa
8. fuse on motherboard may be blown Computer keyboard and mouse not configured Mouse driver does not load If PS 2 type mouse computer must be connected to Vista Remote 2 at boot up time in order for mouse to be recognized by the computer Reboot computer with Vista Remote 2 powered on and cable attached If RS232 type mouse make sure right COM port is being used and syntax of mouse driver is correct to search for the correct port Computer keyboard and mouse not configured Can t switch computers from keyboard Power to the Vista Remote 2 was removed for less than three seconds possibly causing keyboard to lock up Disconnect and re connect the keyboard If PS 2 type keyboard and mouse cables may be reversed Not using left control key Using numeric keypad instead of keys on top row Not releasing control key before typing in number Waiting more than 2 seconds to enter computer number Using caps lock or shift key Remotely connected using the Java applet Close the applet and connect using the VNC viewer application Wrong or missing characters from those typed For PCs the mode of the keyboard does not match that of the computer Issue the mode command usually 1 for IBM PS 2s 3 for Unix computers and 2 for all others The default setting is mode 2 Sometimes an incorrect mode will confuse the computer or keyboard and require re booting the computer or resetting the keyboard by unplugging and plugging it back in Mouse doe
9. 2 Installation and Operations Manual nm APPENDICES Appendix A General specifications Dimensions Width Depth Height 4 8 port 16 7 42 4cm 15 2 38 6cm 1 75 4 5cm Weight 4 port units 8 port units 6 9 Ibs 3 1 kg 9 3 lbs 4 2 kg Connectors Power IEC320 CPU ports DB25F KVM port DB25F RS232 RJ45F Network RJ11F Video Bandwidth 150 MHz Resolution 1280 x 1024 Ethernet Link 10 100 Mbs Ethernet speed Controls All controls are performed using an on screen menu system Indicators LED s Power Chassis Electro galvanized steel black powder coated Environmental 0 45 C 32 113 F Humidity 5 80 non condensing Appendix B Part Numbers KVR 1R4UA OV 2 4 port local remote access KVR 1R8UA OV 2 8 port local remote access CAB CX0606Cnnn DB25 to HD15 PS2 PS2 Unit to Computers CAB ZX0606Mnnn DB25 to HD15 PS2 PS2 Unit to KVM Station RM UBnn Rack mount kit for 4 8 port units Di Vista Remote 2 Installation and Operations Manual Appendix C RackMount The rack mount kit includes the following items W Two black anodized mounting brackets W Four6 32x 3 8 flat head mounting screws To rack mount Vista Remote 2 unit attach the two rack mounting brackets to your Unit with the short flange against the Unit using the four screws provided Secure the mounting brackets to the rack using the appropriate size bolts nuts and lock washer
10. Pha ed EE RR BERE Sun 49 Appendix D IP Access Control nennen rennen nentes 50 Appendix E VNC Viewer connection Options ccesceeeceeeneeseeeeeeeeeeeeeeeeseeeeeneeeeeesieeeeaeens 52 Appendix E VNC viewer window Options emen 58 Appendix F Browser viewer options E 59 Appendix G Supported video modes nennen 61 Appendix H Typematic Rate nennen neret trennen 62 INTRODUCTION System Introduction Thank you for choosing Vista Remote 2 from Rose Electronics for your network access solutions This intelligent and innovative product is the result of Rose Electronics commitment to providing state of the art economical switching solutions for today s demanding workplace Vista Remote 2 when installed and connected to your network allows you full access and control of the connected computers from the built in viewer client or any web browser from almost anywhere This flexible and powerful product uses the Real VNC client software that is designed for very secure encrypted and password protected exchange of information between the computers and the remote viewer The Vista Remote 2 sets a new standard for an easy and very secure way to remotely manage The Vista Remote 2 is available in a 4 port or 8 port model The Vista Remote 2 is different in the way it manages remote access to your systems All of the computers that will be remotely connected remain completely unchanged and can run their usual operating sys
11. admin Force UNC Protocol 3 3 D Idle Timeout minutes 60 Protocol Timeout seconds 20 Background Refresh Rate lt Med iun 2 Mouse Latency Allowance IN nilliseconds Mouse Rate nilliseconds 20 Single Mouse Mode Mouse Suitch lt Disabled gt Use Quick Mouse Calibration Iv e ibis dd COMO ions Replace oldest connection gt Use VESA GIF a Enable Virtual Media a Upgrade Firmware Reset Unit Advanced Unit Configuration Cancel Figure 13 Unit Advanced Configuration Force VNC protocol 3 3 IMPORTANT The use of this option is not recommended VNC protocol 3 3 is a legacy version that does not offer any encryption Idle timeout Determines the period of inactivity on a remote connection before the user is logged out The idle timeout period can be set to any time span expressed in minutes Note The Screensaver option serves a similar purpose for local connections A value of 0 will disable the timeout Protocol timeout Sets the time period by which responses should have been received to outgoing data packets If the stated period is exceeded then a connection is considered lost and terminated Vista Remote 2 Installation and Operations Manual EJ Mouse Latency Allowance This option is used during calibration to account for latency delays caused as signals pass through a device introduced by some KVM switches During calibration the Vista Remote 2 waits for 40ms after each mouse movement before
12. any unique abbreviation for a key can be used For example scroll scr and even sc all provide an identifiable match for ScrollLock whereas en could not be used because it might mean Enter or End Gent would be suitable for Enter Note Hotkey sequences and abbreviations are not case sensitive Vista Remote 2 Installation and Operations Manual kee NN Vista Remote 2 Installation and Operations Manual E 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM
13. computers Logged on users admin E 2 3 4 5 5 7 o lists Nane Users Hotkey KUM Port Save Clear Cancel 17 18 zi Erase Host Configuration fidd entry for unrecognised host E Save Hosts Configuration Cancel Figure 16 Configure Host Click on the Erase Host Configuration tab to remove all host entries if needed Check the box Add entry for unrecognized host to add any system connected to that is not specified in the Host list Verify these added hosts for the correct Hot key sequence and user permission Vista Remote 2 Installation and Operations Manual ES It is recommended that the naming and hot key assignments for each Host Configuration entry match the CPU port configuration of the Vista Remote 2 Entry 1 Name and hot key defined to switch to CPU port 1 Entry 2 for CPU port 2 etc Examples of Hot key sequences for switching to a given port are shown below Name Enter the name that will be displayed in the viewer window when you click the Host button Users Select the users that will be permitted to connect to this host Either enter to allow all users or a list of users separated by commas e g sales admin eng david Names must be set up on the user accounts menu and match these names Hotkey KVM Port Declare the hot key sequence or Remote Port Direct address that will cause the KVM switch module to link with the required host system R
14. copied from one viewer to another Defaults Reload When clicked all connection options are returned to the default settings that are currently saved Defaults Save When clicked saves the current connection options as the default set that will be used in all subsequent VNC connections Vista Remote 2 Installation and Operations Manual Appendix E VNC viewer window options Click the VNC icon in the top left corner of the viewer window or press F8 to display the window options Standard window control items Restore Move Size Minimize Maximize and Close Move ts control the VNC window as per any other Size application Minimiza Full screen Maximize Expands the VNC viewer window to fill the whole X Close Alt F4 screen with no visible window edges or toolbar Press F8 to redisplay this menu Full screen Single mouse mode P Ctrl Alt Send F8 Send Ctrl Alt Del Refresh Screen Single mouse mode P Used for fast network connections where a second predictor cursor is not required Ctrl Alt Send F8 Send Ctrl Alt Del Sends the selected key press es to the Vista Remote 2 and the host system This is necessary Virtual Media 4 New Connection because certain keys and key combinations are Options trapped by the VNC viewer Connection Info Bert Refresh Screen Requests data from the server for a complete redraw of the screen image not just the items that ch
15. link is encrypted regardless of Vista Remote 2 encryption setting Letserver choose This setting will follow the configuration of the Vista Remote 2 If the Vista Remote 2 has Always on or Prefer on set then the link will be encrypted If the Prefer off setting is selected at the Vista Remote 2 then the link will not be encrypted e Prefer off This setting will configure an un encrypted link if the Vista Remote 2 will allow it otherwise it will be encrypted e Prefer on If the Vista Remote 2 allows it this setting will configure an encrypted link otherwise it will be un encrypted VNC Viewer Toolbar Figure 25 Error Reference source not found shows the VNC Viewer toolbar and an explanation of each toolbar tab The VNC viewer uses a two mouse cursor technique to identify if you are working on the VNC Viewer or the remote PC s desktop The local cursor is the dot and the arrow cursor is the host computers desktop When you move the cursor the arrow cursor will follow the dot cursor When you move the cursors off of the host computer s desktop onto the remote computer s desktop a single arrow cursor will be present for local cursor activity The first time you connect to the Vista Remote 2 or switch CPU ports the cursors may be out of sync Click on the Calibration tab on the toolbar H and calibrate the Video Mouse After the calibration is complete the mouse cursors N will follow each other over the viewer windo
16. not the Java applet you can also directly access the KVM switch module using keyboard commands or the Hosts feature Using the Java applet each keyboard Vista Remote 2 Installation and Operations Manual E commands to instruct the KVM Switch module to exercise an option must be configured to either the Command Keyboard Control tab or the Hosts tab The easiest way to switch to a CPU port is invoke the Computer select window To do this connect using the VNC viewer press and release the Ctrl key then within 2 seconds press the Esc key The computer select window will display as shown below listing the computers connected to the Vista Remote 2 Using the up or down arrow keys select the computer port to switch to and press enter You will be immediately switched to that CPU port and the connected computer s video will display You will have complete control if your security profile permits it of that computer All functions can be performed as if you were directly connected to that computer Files can be opened edited and saved and applications installed on that computer can be executed ES Vista Remote 2 Installation and Operations Manual Keyboard Commands Keyboard commands can be used to further customize the KVM switch module These commands can be invoked directly from a local or remote keyboard or from the Command Keyboard commands tab on the VNC view toolbar To use the keyboard commands you must be connected
17. password of at least six characters that has a mix of letters and numerals The background color provides an indication of password suitability It is initially red to indicate that the password is not sufficient When a password with reasonable strength has been entered it changes to blue Unit Name You can assign a unit name to the Vista Remote 2 Hot Keys Use the left and right arrow keys to select a different hot key combination This hot key combination is used to invoke the OSD menu and other keyboard commands Screen saver Use the left and right arrow keys to set the time for the screen saver to activate Time and Date Set the time and date to the correct values Use the 24 hour base inputs All entries in the activity log are time stamped using this information Encryption Arrange this setting according to your security requirements When all items have been updated click on Next to configure the network information The network information entered IP Address Net Mask and Gateway must be compatible with the network Vista Remote 2 will be connected to Vista Remote 2 Installation and Operations Manual nm NETWORK CONFIGURATION Configuring the Network Network Conf ig MAC Address 0040A4 100023 Use DHCP Mo IP Address 192 168 1 42 Net Mask 255 255 255 0 Gateway 192 168 1 2 UNC Port 5300 HTTP Port 80 Screen 2 of 4 Next Figure 7 Network Configuration MAC address Media Access Control Addres
18. via the VNC viewer not the java applet The commands listed in the Key sequence Hotkey Command column are TOP direct keyboard command BOTTOM key sequence string to add to the Command Keyboard Command OSD menu Command Key Sequence Description HotKey Command Invoke the On lt Ctrl gt F12 Displays the KVM switch module s on Screen Display ctrl f12 screen display List computers lt Ctrl gt Esc Provides a list of connected computers ctrl esc to connect to Reset command lt Ctrl gt R Resets and enables mouse and ctrl r keyboard enables PS 2 mouse on currently selected port Reset mouse lt Ctrl gt O Sends reset mouse command to command Ctrl 0 currently selected CPU Will recover stuck NT mouse Send null byte lt Ctrl gt N Used to re synchronize PS 2 mouse ctrl n Identify ROM lt Ctrl gt Identifies ROM version CPU must be at version ctrl i a command prompt word processor or text editor to receive value Keep lt Ctrl gt K Saves current scan state and custom Ctrl k settings Scan time interval lt Ctrl gt Txx lt Enter gt Ctrl txx xx 1 16 sec Sets the pause time for each port when scanning Mode command Ctrl M x lt Enter gt ctrl mx Where x 1 2 3 7 8 9 for modes 1 9 First select the CPU port to configure and then enter the mode command Mode 1 2 3 for keyboard Mode 7 8 9 for mouse Maximum computers lt
19. 111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 01000000 to 95 01011111 would all be treated in the same manner See Net masks the binary explanation for details When defining a mask the important rule to remember is There must be no ones to the right of a zero For instance ignoring the first three octets you could not use a mask that had 11100110 because this would affect intermittent addresses within a range in an impractical manner The same rule applies across the octets For example if you have zeroes in the third octet then all of the fourth octet must be zeroes The permissible mask values for all octets are as follows Mask octet Binary Number of addresses encompassed 255 11111111 7 adaress 254 111111102 adaresses 252 111111004 adaresses 248 111110008 addresses 240 1111000016 addresses 224 1110000032 addresses 192 1100000064 addresses 128 10000000128 addresses 0 00000000256 addresses If the access control range that you need to define is not possible using one address and one mask then you could break it down into two or more entries Each of these entries could then use smaller ranges of differing sizes that when combined with the other entries cover the range that you require For instance to accurately encompass the range in the earlier example 192 168 142 67 to 192 168 142 93 You would need to define th
20. 2 168 0 138 1146 ec 31 18 08 49 arkapp logon admin 192 168 0 138 passuord ec 31 18 08 49 arkapp fiuthenticated 192 168 0 138 1146 as anony ec 31 18 22 00 arkapp Using NTP server 192 168 0 136 ec 31 18 22 06 arkapp Timed out waiting for NTP reply ec 31 18 28 14 arkapp Using NTP server 192 168 0 136 ec 31 18 28 20 arkapp Timed out waiting for NTP reply Clear Log Refresh Syslog Server IP Address 192 168 0 136 Save Logging and Status Cancel Ez Vista Remote 2 Installation and Operations Manual EM The first three 3 columns show the date the event occurred The next column is the time the event occurred The last column describes the type of event with the users name and the access method The Clear log tab will clear all entries in the log The Refresh tab will refresh the log list The Syslog Server IP Address field is an optional field where you can enter an IP address to send the status log The Save tab will save the log file The Cancel tab will exit the log menu and return to the main menu Note The log has a maximum capacity of 1000 event lines After 1000 entries the oldest entries are overwritten If log data are important to your installation ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system To copy and paste the log You can copy the information listed within the log and paste it into another application
21. 2 Installation and Operations Manual nm TROUBLESHOOTING Troubleshooting Remote network users are unable to contact the unit Check that the correct address is being used by the remote users Check the network settings Check that the user network address has not been excluded in the IP access control section e f Vista Remote 2 is situated behind a firewall check that the relevant ports are being allowed through the firewall and are being correctly routed Check the front panel indicators the LNK indicator should be on If the network link is a 100Mbps connection the 100 indicator should also be on f connecting using the VNC Java applet close the applet and connect using the VNC Viewer program First time connections must connect using the VNC Viewer not the Java applet Remote IP address is locked out Blacklisted fthe remote user logged on incorrectly five times using the VNC Viewer try logging on using the Applet If logging on using the Applet is successful the IP address will be unlocked e fthe remote user logged on incorrectly five times using the Applet try logging on using the VNC Viewer If logging on using the VNC Viewer is successful the IP address will be unlocked f both the VNC viewer and Applet login is denied access remove power from the Vista Remote 2 for two to three seconds This will reset the unit and unlock the IP address If the Vista Remote 2 unit is using DHCP the pre
22. 32 39 To set a typematic value of 16 press the left lt Ctrl gt key type A enter 39 and then press Enter Typematic Rate Rate Rate Rate Rate Rate Rate Keys sec Value keys sec Value Keys sec Value 30 0 0 15 0 8 7 5 16 3 7 24 26 7 1 13 3 9 6 7 17 3 3 25 24 0 2 12 0 10 6 0 18 3 0 26 21 8 3 10 9 11 5 5 19 2 7 27 20 0 4 10 0 12 5 0 20 2 5 29 18 5 5 9 2 13 4 6 21 2 3 28 17 1 6 8 6 14 4 3 22 2 1 30 16 0 7 8 0 15 4 0 23 2 0 31 Typematic Delay Delay Delay Delay Delay Delay Delay Delay Delay Value Value Value Value 250 0 500 32 750 64 1000 96 Delay in milliseconds E Vista Remote 2 Installation and Operations Manual Appendix Hot Key Codes These codes are used when defining hotkey switching sequences macros for host computers and allow you to include almost any of the special keys on the keyboard Permissible key presses Main control keys see Using abbreviations Backspace Tab Return Enter Ctrl Alt Win Shift LShift RShift LCtrl RCtrl LAlt AltGr RAlt LWin RWin Menu Escape Space CapsLock NumLock PrintScreen Scrolllock Math operand keys see Using abbreviations Add Plus Subtract Minus Multiply Central control keys see Using abbreviations Insert Delete Home End PageUp PageDown Up Down Left Right Print Pause Keypad keys see Using abbreviations
23. Ctrl gt P x lt Enter gt Ctrl px x21 40r1 8 Limits scanning to maximum port number Typematic value Factory setting 43 Rate 10 9 chars sec Delay 500 millisec See Attachment H Mouse type Ctrl Q x Enter ctrl qx Where x 0 for PS 2 mouse x 1 for Serial mouse x 2 for Wheel mouse First select the CPU port and then enter the type command See the Controls tab section for entering the hotkey commands Keyboard commands continued Vista Remote 2 Installation and Operations Manual E Command Key Description Computer Select Ctrl x Connects your keyboard video monitor ctrl x and mouse to the selected computer x 1 2 3 4 5 6 7 8 Connect to next lt Ctrl gt Plus Selects the next sequential computer computer Ctrl Connect to lt Ctrl gt Minus Selects the previous sequential previous computer ctrl computer Computer Ctrl L Disconnects from computer disconnect ctrl l Scan On lt Ctrl gt S Turns scan mode on causing the ctrl s Vista Remote 2 to start scanning sequentially from the current port through the remaining ports and start again at Port 1 Scan Off lt Ctrl gt X Turns scan mode off Ctrl x Reset mouse lt Ctrl gt O Sends reset mouse command to the command Ctrl 0 currently selected computer Will recover stuck NT mouse Table 1 Keyboard Comman
24. Vista Remote 2 SINGLE USER REMOTE KVM ACCESS OVER IP INSTALLATION AND OPERATIONS MANUAL 2 ROSE ELECTRONICS 10707 Stancliff Road Phone 281 933 7673 Houston Texas 7709 www rose com LIMITED WARRANTY Rose Electronics warrants Vista Remote 2 to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Under no circumstances will a unit be accepted without a return authorization number
25. and that position will be maintained even with different screen resolutions To change the position highlight the x or y position and press enter to clear the field Enter the new x or y position and press Enter Valid x position values are 0 64 valid y position values are 0 99 E Vista Remote 2 Installation and Operations Manual Name fadeout time This option sets the time when the computer label disappears after switching to a computer To change this value highlight Name fadeout time and press Enter to clear the present value Enter the new value 0 255 and press Enters A value of 0 zero inhibits the label from displaying A value of 255 keeps the label displayed at all times Name font To change the name font first select highlight the option and press the space bar to cycle through the list of available fonts Stop when the desired font displays The choices are 8X16 modern 16X24 modern 16X32 modern 8X16 classic 16X24 classic 16X32 class Screen saver type To change the Screen saver type first select highlight the option and press the space bar to cycle through the list of all the available screen savers Stop when the desired screen saver displays The choices are Blank screen Fireflies Weaving Bounce Screen saver time This sets the time in seconds when the screen saver activates when no keyboard or mouse activity has occurred To change the Scr
26. and found to comply with the limits for a Class B digital device in accordance with the specifications of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada EUROPEAN UNION DECLARATION OF CONFORMITY This equipment complies with the requirements of the European EMC directive 89 336 EEC in respect of EN55022 Class B EN50082 1 and EN60555 2 standards and the Low Voltage Directive TABLE of CONTENTS System Bleser Feature S aeni Eaa Package C MeN S EE Rose Electronics web site
27. and the Private mode where the screens of all other users are blanked Host Indicates the currently selected host computer and allows you to select others This item will be blank unless host details have been set up Return to host Quits the menu and returns to the host screen Connecting Remotely With the Unit and the Network configured properly start a web browser like IE or Netscape from any workstation connected to the same network your Vista Remote 2 is connected to Type in the Vista Remote 2 s assigned IP address Example http 168 192 0 41 in the URL field The Vista Remote 2 will respond with the below screen There may be initial login and connect screens displayed Rose Electronics Ultralink 2 Windows Internet Explorer 0 x Ei Een P Edt View Favorites Tools Help Fi SE qo Rose Electronics Ultralink 2 D gt Bl 07 Page Tons EI ROSE Kee Rose Electronics Ultralink 2 C Sum using built in Java VNC Viewer Download Windows VNC Viewer from unit Download latest VNC Viewers from realvnc com NOTE See Appendix E for additional VNC Viewer options Click on the Connect using built in Java VNC viewer option and the Vista Remote 2 will install a temporary Java applet on the requesting computer and then display the connected computer s video in the browser s VNC viewer window In the upper right corner of the window is a Configure tab Click on this tab to display the r
28. ange Virtual Media This feature is not available for the Vista Remote 2 unit New Connection Displays the connection dialog so that you can log on to a different Vista Remote 2 unit or VNC server location Options Displays the full range of connection option Connection Info Displays various connection and display details About Displays information about your VNC viewer ES Vista Remote 2 Installation and Operations Manual Appendix F Browser viewer options When you are connecting to the Vista Remote 2 unit using a Web browser and the VNC applet a number of options are available VNC Viewer Connection Details DER Click the Options button Server 192 168 3 1 0 Encryption Let Server Choose Default v i OK Cancel There are four options pages VNC Viewer Connectio DER Encoding and color level Inputs Security Misc Auto select i When ticked this option will examine the speed of Encoding and Colour Level your connection to the Vista Remote 2 and apply V Auto select C the most suitable encoding method This option is Medium 256 colours suggested for the majority of installations C Preferred encoding C There are three manually selectable encoding methods which are accessible when the Auto orl Cancel select option is un ticked ZRLE This is a highly compressed method that is best suited to slow modem connections Hexti
29. apply if using a USB mouse There are two main types of data formats used by current PC mice PS 2 format and the more recent IntelliMouse format introduced by Microsoft These use slightly different data arrangements and it is important to know which type was being used before you hot plugged the computer to the Vista Remote 2 The previous setting depends both on the type of mouse and the type of driver as various combinations of PS 2 and IntelliMouse are possible Using the incorrect restore function may produce unpredictable results and require the computer to be re booted Using a keyboard and monitor directly connected to the Vista Remote 2 log on and then press the hotkey sequence lt Ctrl gt lt Alt gt lt C gt to view the options menu Restore Mouse si 1 Select the Restore mouse functions option to display Restore PS 2 Mouse 2 Select one of the following Restore IntelliMouse options Back 3 Restore Standard Mouse if PS 2 mode is required or Restore IntelliMouse if IntelliMouse mode is required 4 Select Back to return to the Control menu Ko Vista Remote 2 Installation and Operations Manual Configuration Select the Configuration tab to gain access to the Unit and Network configuration menus You can also reset the Vista Remote 2 to its initial state Access mode Allows you to choose between the Shared mode where all other logged on users can see your operations
30. arly useful when connecting to medium size or larger networks When this option is selected your Vista Remote 2 will attempt to locate a DHCP server on the network If such a server is located it will supply three things to the Vista Remote 2 an IP address an IP network mask also known as a Subnet mask and a Gateway address These are not usually granted permanently but on a lease basis for a fixed amount of time or for as long as the Vista Remote 2 remains connected and switched on Remote users must be informed of this IP address in order for them to successfully connect to the Vista Remote 2 unit IP Address This is the identity of the Vista Remote 2 within a network The IP address can be altered to suit the network it is connected on It can either be entered manually or configured automatically using the DHCP option When the DHCP option is enabled this entry is grayed out IP Network Mask Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general E Vista Remote 2 Installation and Operations Manual IP Gateway This is the address of the device that links the local network the Vista Remote 2 is conne
31. ateway VNC port HTTP port You can alter any of the existing network settings plus you can set up the IP access control feature that lets you specifically include or exclude certain addresses or networks Network Configuration Allows configuration of various details for each host system Host Configuration connected to Vista Remote 2 128 entries max Add host names Users and Hotkey Logging and Status Provides various details about the Vista Remote 2 activity LDAP Configuration Configures unit for LDAP Return to Host Exit the configuration menu system and return to the host computer s Vista Remote 2 Installation and Operations Manual User Accounts Selecting user accounts will display the following menu Logged on users admin User Name Passuord Local Renote Se bet SH r F C Ree oO EI A ll jar d OOOO O CO E OOOO O et EI NS IO s ee mi El E E CO E js fs E NS E E OOO E J r COO i IO IER ll D js OOOO O E Ne 9 E NS E E Ce IO Is Sw User Configuration o Genee Figure 12 User Accounts The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus The user name and access rights are fixed for the admin account The only change possible for this account is the password There are fifteen user account positions To create a new account 1 Enter the required User Name to activate that position the Password access ti
32. be displayed Keep command Press and release the left lt Ctrl gt key then type K The Keep command saves all settings Mode command The Vista Remote 2 switch supports keyboard modes 1 2 and 3 and mouse modes 7 8 and 9 To issue the Mode command press and release the left lt Ctrl gt key type M then enter the mode number 1 2 3 7 8 9 followed by Enter Mode 1 CPU Keyboard PC Mode 1 Some IBM s amp PS 1 s Mode 2 CPU Keyboard PC Mode 2 Most PCs Mode 3 CPU Keyboard Most RISC Unix Workstations amp Rose Translator Mode 7 CPU Mouse 2 Button Serial Microsoft 7 Bt Mode 8 CPU Mouse 2 Button Serial Not Used 8 Bt Mode 9 CPU Mouse 3 Button Serial Mouse Systems Maximum computers Press and release the left Ctrl key type P enter the total number of computers and press Enter This command limits the number of computers to scan For example on an eight port unit if no computers were connected to ports 7 and 8 setting maximum computers to 6 would bypass scanning computers 7 and 8 Typematic command Initial factory setting 43 Rate 10 9 chars sec Delay 500 millisec See Attachment H for typematic value calculations Mouse type To issue the Mouse type command press and release the left Ctrl key type Q enter mouse type 0 1 2 and press Enters Mouse type 0 PS 2 mouse Mouse type 1 Serial mouse Mouse type 2 Wheel mouse Vista Remote
33. ck boxes and Auto Logon positions will become editable 2 Optionally enter a password for the user account 3 Tick un tick the Local Remote and the Auto Logon options that are appropriate to the user A tick indicates the user has permission for that function 4 Click the Save button to register your changes User Name 1 16 characters max lower case characters or numbers only No symbols or upper case characters are permissible Password 1 16 characters max case sensitive and can include certain keyboard symbols The password background remains amber while the Vista Remote 2 considers your entered password to be too easy to guess A suitable password is best constructed using a mixture of more than 6 letters numbers and punctuation characters Local When ticked the selected user can gain access using the local KVM station directly connected to the Vista Remote 2 Remote When ticked the selected user can gain access via an IP network link such as a local intranet or the wider Internet depending on how the Vista Remote 2 is connected and the network access is configured Auto Logon When ticked and the unit is powered on logs in a single user that is set for auto logon only if the user is allowed local access Vista Remote 2 Installation and Operations Manual Di Unit Configuration The Unit Configuration option tab will display the following menu Logged on users admin Harduare Uersion Firmuare Uersion H
34. cted to another network such as the wider Internet Usually the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network VNC Port This is the logical link through which communications with a remote VNC viewer will be channeled The default setting is 5900 which is a widely recognized port number for use by VNC software However in certain circumstances it may be advantageous to alter this number HTTP Port This is the logical link that communications with a remote web browser will be channeled The default setting of 80 is an established standard for web HTTP HyperText Transfer Protocol traffic though this can be changed to suit your local network requirements IP Access Control This section allows you to optionally specify ranges of addresses which will or will not be granted access to the Vista Remote 2 If this option is left unchanged then the default entry of 0 0 0 0 0 0 0 0 ensures that access from all IP addresses will be permitted If this feature is needed please see Appendix D for a detailed explanation of IP access control Host Configuration The Host Configuration menu allows you to configure various details for each of the host systems that may be connected to the Vista Remote 2 Each of the entries can be configured with a name the permitted users and the hot key combinations to switch to it Depending on the model enter names for 4 or 8 host
35. ddresses within that range For instance if the range of addresses from A to F are denied access first then the address C could not be granted access lower down the list Address C needs to be placed in the list before the denied range IMPORTANT This feature should be configured with extreme caution as it is possible to deny access to everyone If such an error occurs see Clear IP access control for details about how to regain access IP ficcess Control dd Remove t Doun Edit 0 0 0 0 0 0 0 0 In the list access control addresses prefixed by are allow entries while those prefixed by are deny entries To define a new IP access control entry click the Add button to display a popup dialog Enter the network address that is allowed or Netuork Address denied access If a range of addresses is Mask IT being specified then specify any one of the addresses within the range and use the ficcess fillou ES Mask entry to indicate the size of the range OK Camel See address range and mask sections The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses In order to use this function correctly you need to calculate the mask so that it accurately encompasses the required addresses Single locations Some of the simplest addresses to allow or deny are single locations In this case you enter the required IP address into the Net
36. dium security Selects the middle level of encoding for communications between the browser and the Vista Remote 2 unit 2048 bits high security Selects the highest level of encoding for communications between the browser and the Vista Remote 2 unit VNC Viewer Connectio DER Encoding Inputs Security Misc I Shared dont disconnect other viewers Iv Render cursor locally Iv Fast CopyRect or Cancel Misc Shared don t disconnect other viewers This feature is restricted to software server versions of VNC and has no effect on Vista Remote 2 unit installations Render cursor locally This feature is restricted to software server versions of VNC and has no effect on Vista Remote 2 unit installations Fast CopyRect This feature is restricted to software server versions of VNC and has no effect on Vista Remote 2 unit installations DI Vista Remote 2 Installation and Operations Manual Appendix G Supported video modes The following video modes are supported and can be automatically configured by the Vista Remote 2 If a recognized video mode cannot be found the Vista Remote 2 will gradually change some of the key parameters to discover whether a video lock can be achieved Support for VESA GTF Generalized Timing Formula is available and can be enabled via the Advanced Unit Configuration screen The half width video modes capture every other pixel These are not generally recom
37. ds Follow each set up command with the Keep command to save the changes Keep command press and release the left lt Ctrl gt key then the K key Keyboard command description Computer select To select a computer from your keyboard press and release the left lt Ctrl gt key and then type in the computer number 1 4 or 1 8 Next computer To switch to the Next computer press and release the left lt Ctrl gt key then press the plus equal key Previous computer To switch to the Previous computer press and release the left lt Ctrl gt key then press the minus underscore key Scan mode On To enable the Scan mode press and release the left lt Ctrl gt key then type S The Vista Remote 2 switch will begin scanning sequentially from its current computer through the remaining computers as set by the maximum computers command and then begin again at computer 1 Scan mode Off To stop the Scan mode press and release the left lt Ctrl gt key and then type X Issuing a computer select command also turns off scanning Scan time interval The Scan Time interval command sets the time in seconds that the Vista Remote 2 switch will pause at each of the computers when scanning The default setting is 5 seconds To n0 Vista Remote 2 Installation and Operations Manual change the Scan Time to another interval press and release the left lt Ctrl gt key type T then ente
38. e connected computers Connect the DB25M end of the KVM cable to the KVM DB25F port on the rear panel of the Vista Remote 2 unit o e a T D KVM Adapter Cable ee ee WW L SSE KVM Station Figure 2 Connecting a KVM Ges Vista Remote 2 Installation and Operations Manual Connecting the Computers Connect each computer to the Vista Remote 2 using the appropriate CPU adapter cable designed to interface to the type of computer being connected PS 2 Unix SUN DEC Apple etc Connect the DB25M end of the CPU adapter cable to the desired DB25F CPU port on the rear panel of the unit Connect the other end of the cable to the corresponding ports on the computer keyboard monitor and mouse Refer to Figure 3 P tae CPU adapter Remote computer cable s connections a d i Figure 3 Connecting Computers Connecting to the network Connect a network cable from the RJ45 connector on the rear panel of the Vista Remote 2 and to your network See Figure 4 lt _ gt 5 A Network connection Figure 4 Connecting to the Network Vista Remote 2 Installation and Operations Manual mg UNIT CONFIGURATION Configuring the Vista Remote 2 IP Input module When you locally connect to Vista Remote 2 unit for the first time the Unit and Network must be configured Follow the recommended procedure below to configure all models Make all cable connections to the KVM station network a
39. e following six address mask combinations in the IP access control section Network address entry Mask entry 192 168 142 67 255 255 255 255 defines 1 address 67 192 168 142 68 255 255 255 252 defines 4 addresses 68 to 71 192 168 142 72 255 255 255 248 defines 8 addresses 72 to 79 192 168 142 80 255 255 255 248 defines 8 addresses 80 to 87 192 168 142 88 255 255 255 252 defines 4 addresses 88 to 92 192 168 142 93 255 255 255 255 defines 1 address 93 Mask Enter an IP network mask that indicates the range of addresses that will be allowed or denied access For instance if only a single specified IP address were required the mask entry would be 255 255 255 255 in order to specify a single location Vista Remote 2 Installation and Operations Manual Access Use the arrow buttons to select either Allow or Deny as appropriate 1 Enter the base network address the mask and select the appropriate access setting 2 Click the OK button To reorder access control entries IMPORTANT When reordering ensure that any specific allowed addresses are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Click the Up or Down buttons as appropriate To edit remove access control entries 1 In the access control list click on the appropriate entry 2 Click either the Ed
40. e manually adjusted Use the Calibrate All button to automatically determine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements generated by any connected KVM switches such as a host name label or menu These OSD elements use different video rates to those of the host system s and can affect the setting of the automatic threshold value Vista remote 2 uses an improved calculation procedure to filter out the effect of these elements However best results are obtained when the screen contains only host system information Note To maximize performance the threshold level is automatically increased by 50 when a slow link is detected Note If the Vista Remote 2 is used with one or more KVM switches the threshold needs to be higher than 32 due to the significant amounts of noise that these switches introduce The Vista Remote 2 configuration should detect such noise and adjust the threshold accordingly Setting the Threshold manually Occasionally it can be useful to manually adjust the Threshold setting in order to achieve a setting that best suits your particular requirements 1 Usethe Calibrate All function to ensure that all other settings are optimized 2 Click the Threshold left arrow button to decrement the setting by one and observe the Display Activity indicator 3 Repeat step 2 until the Display Activity indicator suddenly rise
41. ed 16 ASCII characters Maximum The Reset to Initial Factory Settings function will not change the assigned computer names from their present values Vista Remote 2 Installation and Operations Manual E Configure appearance The Configure appearance menu allows you to change the foreground and background colors position the computer name on the screen change the name fadeout time font and set up a screen saver type Use the up down arrow keys to select highlight the selection to change Once selected press the space bar to cycle through the list of available options or press enter for that selection Name x posi Nam Name fadeout me seconds Name font F1 for help Figure 19 Change appearance Appearance options Foreground Background color Change the foreground and background colors of the computer label showing the selected computer Solid colors are black red green yellow blue magenta cyan and white The transparent colors are clear red green yellow blue magenta cyan and white To change the foreground or background color first select highlight the option and press the space bar to cycle through the list of all the available colors Stop when the desired color displays and hit Enter Name x or y position This option allows you to position the computer name that is displayed on the KVM monitor when you switch to that computer The label can be positioned anywhere on the screen
42. ed to exit from single mouse mode when active Options are Disabled Middle Right Button Middle Left Button Behavior for admin connections when limit reached Use the arrow keys to modify the action taken when the number of admin connections is reached The options are 3 Replace oldest connection Replace newest connection Don t replace Use VESA GTF When ticked the VESA Generalized Timing Formula will be used to help determine the correct input video resolution and timing details See Appendix G for a list of all supported video modes Upgrade Firmware The Upgrade Firmware tab allows you to easily update the firmware when changes and enhancements have been made to the Vista Remote 2 Reset Unit The reset unit tab when selected will reset the Vista Remote 2 unit to factory defaults All user settings that have been entered will be replaced with the factory default settings n Vista Remote 2 Installation and Operations Manual Time and Date Configuration Logged on users admin Tine And Date D 18 EXE 2 EXE 32 gt kya x Dec gt lt 2000 gt Timezone specifier e g ESTS stot Use NTP jv NTP Server IP address 192 168 0 136 Set Time from NTP Server Save Tine amp Date Configuration Cancel Figure 14 Time and Date Configuration Use the left and right arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue
43. een saver time highlight screen saver time and press Enter to clear the present value Input the new value 0 999 minutes and press Enter A value of 0 zero disables the screen saver function Vista Remote 2 Installation and Operations Manual Ed Configure security Fl for help Figure 20 Switch module security settings Configuration password Assigning a Configuration password prevents unauthorized changes to the Vista Remote 2 switches configuration To change the password highlight the configuration password field and press lt Enter gt to clear the existing password Type in a new password 8 characters max case sensitive and press lt Enter gt An input box will then appear requesting confirmation of the password Re type the password and press lt Enter gt You will be prompted for a password whenever you access the configuration menu lt Ctrl gt F12 DO NOT forget your configuration or access passwords Access password Assigning an Access password prevents unauthorized access to the connected computers To change the password highlight the access password field and press Enter to clear the existing password Type in a new password 8 characters maximum case sensitive and press Enter An input box will appear for you to confirm the access password Re type the same password and press Enter You will be prompted for an access password whenever the Vista Remote 2 switch i
44. emote Port Direct addresses must be entered within square brackets To set up the hotkey values used to switch to a given CPU port the following information is used to create the hot key sequence means press down the key that follows means release the key that follows means press down and release the key that follows To switch to CPU port 1 the Hotkey KVM port sequence would be Ctrl 1 Enter to switch to CPU port 8 the sequence would be Ctrl 8 Enter A list of the valid hotkey codes are given in Appendix Logging and Status This screen provides various details about the user activity on the Vista Remote 2 Note The log has a maximum capacity of 1000 event lines After 1000 entries the oldest entries are overwritten If log data are important to your installation ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system Logged on users admin ec 31 18 02 12 arkapp disconnected 192 168 0 136 1338 Uisit http 17 192 168 0 50 to perform the firmware upgrade an 1 00 00 03 syslogd started BusyBox v1 4 2 an 1 00 00 04 init Starting pid 71 console dev ttyS0 bin sh ec 31 18 00 08 arkapp power on ec 31 18 00 08 arkapp Using NTP server 192 168 0 136 ec 31 18 00 08 arkapp Sending NTP request to 192 168 0 136 ec 31 18 00 13 arkapp Timed out waiting for NTP reply ec 31 18 08 44 arkapp connected 19
45. emote configuration option menu as shown below Vista Remote 2 Installation and Operations Manual Em Remote Configuration Connect remotely to the Vista Remote 2 unit from any network workstation When connected click on the Configure tab in the upper right corner of the display The below configuration menu will display Some of the remote configuration menus are similar to the local configuration menus D Dow Sql sid Hi Controls Shared gt adnin Configure Clicking on the Configure tab AT Displays the configuration window Logged on users adnin adnin adnin A User ficcounts Unit Configuration Time amp Date Configuration Network Configuration Host Configuration Logging and Status LDAP Configuration Return to Host Configuration Figure 11 Remote Configuration Menu Following describes each of the Configuration Tabs Allows you to create and manage up to sixteen separate user accounts each with separate access permissions Account 1 is the admin account Enter User name password Tick un tick the Local and Remote options that are appropriate to the user User Accounts Allows you to modify unit settings within the Vista Remote 2 You Unit Configuration can define the keyboard set up the admin account assign a name to the unit screensaver time and encryption options Time amp Date Set the time and date this time stamps the log files Configures the network IP network mask g
46. ence when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner Copyright Rose Electronics 2008 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN VR2 Printed In the United States of America Revision 1 3 FCC IC STATEMENTS EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested
47. er screen image according to the Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required Preserve Aspect Ratio Preserve Aspect Ratio When ticked maintains a consistent ratio between the horizontal and vertical dimensions of the screen image VNC Viewer Options Inputs These feature do not apply to the Mi Identiti Load S e D S SES SOC Vista Remote 2 unit installations Colour Encoding Scaling Inputs Enable all inputs C Disable all inputs view only mode Customise Send pointer events to server Send keyboard events to server Send clipboard changes to server Accept clipboard changes from server Rate limit mouse move events Enable 3 button mouse emulation TOOR KIKI EI Pass special keys directly to server Menu key F8 ES Vista Remote 2 Installation and Operations Manual VNC Viewer Options Colour Encoding Scaling Inputs Misc Identities Load Save C Shared connection do not disconnect other viewers Full screen mode Full screen mode matches server resolution Full screen mode uses all monitors Render cursor locally Allow dynamic desktop resizing C Only use protocol version 3 3 V Beep when requested to by the server Offer to automatically reconnect Try Single Sign On if server allows it v Enab
48. es This feature helps your VNC viewer to confirm that a revisited Vista Remote 2 unit is genuine and not another device masquerading as an Vista Remote 2 The list given will retain the identities of all visited units that have full security enabled When you first make a secure connection to the Vista Remote 2 the security information for that Vista Remote unit is cached within this Identities tab i e the identity is known The next time that you connect to the Vista Remote 2 unit its identity is checked against the stored version If a mismatch is found between the current and the stored identities then a warning will be issued to you If an existing Vista Remote 2 unit is fully reconfigured then it will need to be issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identity can be created on the next connection ES Vista Remote 2 Installation and Operations Manual VNC Viewer Options Colour Encoding Scalini Inputs Misc Identities Load Save Configuration File Defaults Load Save Configuration File Reload Allows you to load a configuration file saved from this or another viewer Configuration File Save Allows you to save the current settings so that they can be copied from one viewer to another Configuration File Save As Allows you to save the current settings under a new name so that they can be
49. g an 8 port switch and only connecting 6 CPUs changing the maximum ports from 8 to 6 will skip computer ports 7 and 8 during the scan function To change the Maximum Ports highlight the maximum ports and press lt Enter gt to clear the field Type in the new value 1 8 and press lt Enter gt Scan time This item sets the pause time during the scan function To change the Scan time highlight the scan time and press lt Enter gt to clear the field Type in the new value 1 16 seconds and press lt Enter gt Vista Remote 2 Installation and Operations Manual E Save The Save function saves all configuration changes that have been made to flash memory Vista Main Menu Version 2 2 Copyright 1990 2000 Names Change the computer names Appearance Change the name color position and screen saver Secur ity Change the passwords and access time Mouse Change the mouse type on your computers Keyboard Change the keyboard type on your computers Miscellaneous Change the maximum ports and scan settings Save Save all changes to non wolatile memory Exit Exit from this menu Figure 24 Save Switch settings To save the configuration changes that have been made select highlight save from the main menu and press lt Enter gt When you press lt Enter gt a message box will display Press lt Enter gt again to save your changes or press the escape key to return to the main menu Exit Select Exit and press enter to re
50. ge contents consist of the following The Vista Remote 2 unit RJ12 Serial Cable 5VDC Power Adapter Power cord Installation and operations manual CD e Quick Start Guide Cables are usually ordered separately If the package contents are not correct contact Rose Electronics or your reseller so the problem can be quickly resolved ES Vista Remote 2 Installation and Operations Manual Rose Electronics web site Visit our web site at www rose com for additional information on Vista Remote 2 and other products offered by Rose Electronics that are designed for data center applications classroom environments and many other access and switching applications Product Registration Take advantage of the following when you register your Rose Electronics products online at http www rose com htm online registrationform htm Vista Remote 2 Installation and Operations Manual zu Rose Standard Warranty Plus Free Lifetime Firmware Updates Free Lifetime Technical Support 30 Day Money Back Guarantee Priority First in Line Status for Tech Support OVERVIEW System Overview Vista Remote 2 is a versatile and powerful product that can extend the range of access to your computers from anywhere in the world It is designed to provide seamless and trouble free access from any workstation on your network or any remote user to any connected computer You can connect to and control any of the connected computers by simple keyboard co
51. ista Remote 2 Models Vista Remote 7 Wi Part Number KVL 1R4UA OV 2 Connector Type Power Adapter CPU 4 DB25F KVM 1 DB25F RS232 RJ11F LINK RJ45F Vista Remote Part Number KVL 1R8UA OV 2 Connector Type Power Adapter CPU 8 DB25F KVM 1 DB25F RS232 RJ11F LINK RJ45F Figure 1 Vista Remote 2 Models Vista Remote 2 Installation and Operations Manual E INSTALLATION Vista Remote 2 Installation Installing the Vista Remote 2 is a very easy process and should be performed by a designated administrator The administrator will install configure and set up user access profiles A network administrator will need to assign an IP address to the unit if needed and set up firewall and network access to the unit The following installation procedure is a guide to properly install and configure the Vista Remote 2 The following items are needed to install the Vista Remote 2 A valid IP address to assign to the unit if not using DHCP feature VGA monitor PS 2 keyboard PS 2 mouse RJ45 network cable KVM Adapter cable DB25M to PS 2F PS 2F HD15F CPU Adapter cable s DB25M to PS 2M PS 2M HD15M NOD Ue O N Connecting the KVM station Connect the KVM stations PS 2 keyboard video monitor and PS 2 mouse cables to the corresponding connectors on the KVM adapter cable as shown in Figure 2 The KVM station s video monitor should be equal or better than any of th
52. it or Remove button as appropriate Appendix E VNC Viewer connection options When you are connecting to the Vista Remote 2 unit using the VNC viewer a number of options are available Click the Options button VNC Viewer Connection Details n Server IESSEN R v C Encryption Let Server Choose Default B There are six tabbed pages of options E Vista Remote 2 Installation and Operations Manual VNC Viewer Options Color Encoding Auto select When ticked this option will examine the speed of your v Auto select Colour level connection to the Vista Remote 2 Preferred encoding Full all available colours unit and apply the most suitable O Medium 256 colours encoding method This option is O Low 64 colours suggested for the majority of installations Misc Identities Load Save Colour Encoding Scaling Inputs O Very low 8 colours Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is un ticked ZRLE This is a highly compressed method that is best suited to slow modem connections Hextile This method offers better performance than the ZRLE when used over a high speed network because there is no need for the Vista Remote 2 to spend time highly compressing the data Raw This is a primitive uncompressed method that is mainly used for technical support issues Yo
53. ke all electronic equipment the Unit should be used with care To protect yourself from possible injury and to minimize the risk of damage to this Unit read and follow these safety instructions Caution Risk of explosion can occur if the battery is replaced with an incorrect type Dispose of used batteries according to the manufacturer s instructions Follow all instructions and warnings marked on this Unit Except where explained in this manual do not attempt to service this Unit yourself Do not use this Unit near water Assure that the placement of this Unit is on a stable surface or rack mounted Provide proper ventilation and air circulation Keep power cord and connection cables clear of obstructions that might cause damage to them Use only power cords power transformer and connection cables designed for this Unit Use only a grounded three wire electrical outlet Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock Operate this Unit only when the cover is in place Do not use liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following conditions occur The power cord or connection cable
54. keyboard inputs to create random data This unpredictable information is then combined with several other factors to develop the basis of the encryption keys that are used to establish secure remote links With every mouse move and key press the single dash will move across the progression bar unless the same key is pressed repeatedly Periodically a new star character will be added to the bar as the random data are accepted as part of the new encryption key When the bar is full the final encryption keys for your Vista Remote 2 will be created this process takes roughly 30 to 40 seconds Once the secure key has been calculated the Vista Remote 2 will restart and present a standard logon screen as shown below Logon to the unit with the correct Username and password Logon Usernane Password Figure 9 Standard Logon screen Vista Remote 2 Installation and Operations Manual ES To view the menu options press lt CTRL gt ALT lt C gt If the default hotkeys were altered on the Configure Unit screen use the new hotkeys plus C Restore Mouse Functions Configuration Access Mode Shared Host 14Server1 Return To Host Figure 10 Control menu Logoff Select this option to close your current session and display the screensaver Restore mouse functions Select this tab to revive a mouse that has ceased to function correctly The Vista Remote 2 provides a feature to reinstate PS 2 mouse communications Does not
55. le This method offers better performance than the ZRLE when used over a high speed network because there is no need for the Vista Remote 2 unit to spend time highly compressing the data Raw This is a primitive uncompressed method that is mainly used for technical support issues You are recommended not to use this method Color level The color level is fixed at Medium 256 colors for almost all browsers Vista Remote 2 Installation and Operations Manual VNC Viewer Connectio DER Encoding Security Misc Inputs I View only ignore mouse amp keyboard Iv Accept clipboard from server Iv Send clipboard to server ox Cancel Inputs View only ignore mouse amp keyboard When ticked the viewer will not send keyboard or mouse information to the Vista Remote 2 unit or host system Accept clipboard from server This feature is restricted to software server versions of VNC and has no effect on Vista Remote 2 unit installations Send clipboard to server This feature is restricted to software server versions of VNC and has no effect on Vista Remote 2 unit installations Encoding Inputs Misc Key length 512 bits low security 1024 bits medium security C 2048 hits high security ox Cancel Security 512 bits low security Selects the lowest level of encoding for communications between the browser and the Vista Remote 2 unit 1024 bits me
56. le file transfer Misc Shared connection do not disconnect other viewers This option does not apply to Vista Remote 2 unit Full screen mode When ticked the VNC viewer will launch in full screen mode Use the menu key usually F8 to exit from full screen mode Full screen mode matches server resolution This option does not apply to Vista Remote 2 unit Full screen mode uses all monitors This option does not apply to Vista Remote 2 unit Render cursor locally This option does not currently apply to Vista Remote 2 unit Allow dynamic desktop resizing When ticked the viewer window will be automatically resized whenever the host system s screen resolution is altered Only use protocol version 3 3 This option does not apply to Vista Remote 2 unit Beep when requested to by the server When ticked your local system will beep in response to any error beeps emitted by the Vista Remote 2 Offer to automatically reconnect When ticked the viewer will offer to restore a lost connection with the server Try Single Sign On if server allows it This option does not apply to Vista Remote 2 unit Enable file transfer This feature does not apply to the Vista Remote 2 unit installations Vista Remote 2 Installation and Operations Manual VNC Viewer Options Colour Encoding Scaling Inputs Misc Identities Load Save 192 168 0 3 5900 192 168 0 4 5900 Remove All Identiti
57. mended for normal use but may be used for emergency access to high resolution high frequency System screens Half width screens can be expanded to normal width using the scaling features of the viewer vesa 720 x 400 85Hz vesa 1152 x 864 75Hz vesa 640 x 480 60Hz vesa 1280 x 960 60Hz vesa 640 x 480 72Hz vesa 1280 x 1024 9 60Hz vesa 640 x 480 75Hz vesa 1280 x 1024 75Hz vesa 640 x 480 85Hz vesa 1600 x 1200 60Hz vesa 800 x 600 56Hz vesa 720 x 400 70Hz v sa 800x600 odhz sun 1152 x 900 66Hz o sun 1521900 To vesa 800 x 600 85Hz sun 1280 x 1024 o 67Hz vesa 1024 x 768 60Hz apple 640 x 480 9 67Hz vesa 1024 x 768 70Hz apple 832 x 624 75Hz vesa 1024 x 768 75Hz vesa 1024 x 768 85Hz Not actually a VESA mode but a common DOS BIOS mode apple 1152 x 870 75Hz Vista Remote 2 Installation and Operations Manual Appendix H Typematic Rate Typematic Command Press the left lt Ctrl gt key type A enter the typematic value 1 3 digit followed by lt Enter gt The typematic value is determined from the following tables using the equation Typematic Value Rate value Delay Value Pick the desired rate in keys sec and the delay in milliseconds from tables below Add the Rate Value and the Delay Value The sum of these values is the typematic value to enter For example to use a Rate of 16 0 keys sec and a 500 millisecond delay the Rate value 7 and the Delay value 32 Add 7
58. mmands or an on screen list of computers Each computer can be assigned a unique name that makes sense for your system Names like sales production and administration make it easy to recognize and connect to Access control for the users can be set up to provide access restrictions to the configuration menus and the unit The installation and configuration section explains all the features and functions of the Vista Remote 2 and how to customize it to fit your business needs The Vista Remote 2 is designed with the highest regard for security Remote access requires a user ID and password All transmissions to and from a remote workstation and Vista Remote 2 uses the versatile and very secure RealVNC viewer and are encrypted with the latest encryption technology Login time out User ID and password add to the security of the system The UltraView Remote 2 consists of an IP input module and a KVM switch module Each module serves a unique purpose in access control and KVM switching control The IP input module controls the accessibility security and state of the art encryption to the unit The KVM switching module controls and manages the CPU port switching Vista Remote 2 KVM Se Module AN A zem 42 Remote Users Local User Vista Remote 2 unit I KK d TCP IP Network computers Local KVM Station Remote v d 4 or 8 workstation Typical connection diagram Ss Vista Remote 2 Installation and Operations Manual V
59. nd computers Apply power to all devices Computers Vista Remote 2 and Monitor Make sure a computer is connected to CPU port 1 and that computer is powered on If no computer is connected to port 1 the OSD menu screens may not sync With power applied a standard login screen will display on the KVM monitor Login on to the unit using the default user ID admin and no password After a successful login the remote computer s video will display on the KVM monitor Press the CTRL ALT C keys simultaneously to display the configuration menu options as shown below Unit connection screen may display after initial connection is made Conf igurat ion Network Conf iguration Reset Configuration Back Figure 5 Configuration OSD Select Unit Configuration and the below screen will display Unit Conf ig Hardware Firmware Keubd Layout us a fidmin Passwd Unit Name Hot Keys aCtrl alt D Screensaver 410 mins P Tine 400 459 452 Date 4105 Ju1 420079 Encryption Always On gt Video Source Screen 1 of 4 Next Figure 6 Unit Configuration OSD Gd Vista Remote 2 Installation and Operations Manual Hardware The hardware version level is displayed in this field Firmware The Vista Remote 2 firmware version is displayed in this field Keyboard Layout Using the left and right arrow keys select the keyboard type expected from the host computers Admin password Enter an administrator
60. ore a screensaver is displayed and the user is logged out This setting applies to local users only and once the screensaver is displayed for security purposes the user is required to log in again The timeout period can be selected between 5 minutes and 1 day 24 hours it cannot be disabled n Vista Remote 2 Installation and Operations Manual Encryption Three encryption options are available Always on Prefer off Prefer on The one to choose depends on the specific details of your installation The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Encryption settings The Unit configuration page offers three encryption settings 3 Always on This setting will force all viewers to use encryption Note This setting will preclude any VNC viewer versions that do not support encryption Prefer off This setting does not enforce encryption unless a viewer specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up e Prefer on This setting generally enforces encryption unless an earlier viewer version is unable to support it in which case the link will be un encrypted If a viewer has its Let server choose setting then the link will be encrypted Unit Advanced Configuration The Advanced Configuration tab will display advanced options that generally do not need modifying Logged on users
61. ost Keyboard Layout s s 2 Unit Mane 492 108 0 0 Local Hot Key Sequence Kf cen o Screensaver Timeout ES off gi Menu Bar Toggle Hot Key Mone b Display Menu Bar for Neu E Connections Encryption K Always On gt Console Configuration Advanced Unit Configuration Save Unit Conf iguration Cancel Hardware Version Indicates the version of the electronic circuitry within the Vista Remote 2 unit Firmware Version Indicates the version of the hardwired software within the Vista Remote 2 flash memory This may be updated using the flash upgrade procedure Host Keyboard Layout Use the arrow buttons to match the keyboard layout expected by the host system Admin Password Enter the password that will be used to gain administrator access to the Vista Remote 2 There can only be one admin user and only that user is given access to the configuration menus Unit Name The name entered here will be displayed on the local menus and the remote VNC viewer browser windows Local Hot Key Sequence Use the arrow buttons to select an appropriate hot key sequence for the locally connected keyboard This sequence is used in combination with other key presses to access the on Screen menus and to change between hosts The options are Ctrl Alt default Ctrl Shift Alt Shift Alt Gr Left Right Alt Left Ctrl Alt or Right Ctrl Alt Screensaver Timeout Use the arrow keys to select an appropriate period of inactivity bef
62. pad will not work Vista Main Menu Version 2 2 Copyright 1990 2000 Change the computer names Appearance Change the name color position and screen saver Secur ity Change the passwords and access time Mouse Change the mouse type on your computers Keyboard Change the keyboard type on your computers Miscellaneous Change the maximum ports and scan settings Save Save all changes to non wolatile memory Exit Exit from this menu Figure 17 KVM Switch Module OSD Use the up down arrow keys to select the item needed and press enter That selection menu will display for inputs ES Vista Remote 2 Installation and Operations Manual Change the computer names Selecting Names and pressing enter will display the below display Change the computer names Port Computer name computer 2 computer 3 computer 4 computer 5 computer 6 computer 7 computer 8 1 2 3 4 5 6 7 8 Figure 18 Change computer names Each computer is initially assigned a computer name computer x where x 1 8 To change the computer name to one of your choosing use the up down arrow keys to select highlight the computers name to change Once selected highlighted press enter to clear the present name Enter the new computer name up to 16 valid ASCII characters and press lt Enter gt The new name will be changed and saved immediately in non volatile memory The computer name is case sensitive Use upper lower case letters as need
63. r the new scan time interval 1 16 seconds and press Enter Reset To Reset the mouse and keyboard press and release the left lt Ctrl gt key then type R This command is used to reset the mouse and keyboard on the currently selected Vista Remote 2 port without removing power from the Vista Remote 2 switch This is most useful to reset a PS 2 mouse that has been unplugged and plugged back in Upon issuing this command all keyboard LEDs will go on and then return to their previous state Reset computer mouse type NT and WIN 2K systems only DO NOT issue this command on non NT or Win 2K based computers Press and release the left Ctrl key then type O This command sends a reset mouse command to the currently selected NT or Win 2K computer The command is used to recover a stuck mouse on an NT or Win 2K system Send null byte Press and release the left Ctrl key then type N This command is used to re synchronize an out of sync PS 2 mouse The command may need to be entered once or twice depending if the mouse is out of sync by one or two bytes Identify ROM version Press and release the left Ctrl key then type I This command is used to identify the revision level of the Vista Remote 2 firmware currently installed Before entering this command the selected CPU must be at a command prompt word processor or text editor so when the Vista Remote 2 switch sends the ROM revision level the result can
64. rmission to run or save the program Save the program to the location wanted and create a desktop ICON for the program The next time the RealVNC viewer is needed just click on the desktop ICON to connect After the installation is complete run the VNC viewer program and the VNC Viewer Connection Details window will display Make sure that the Server IP address is correct and the port number is 5900 If the port number was changed during the unit configuration procedure this number will match that VNC port configuration number VNC Authentication 192 168 1 42 No Encryption Click on OK to enter your Username and Password ges iR C Pomot Click on the OK tab and VNC Authentication box will display Enter the Username and password and click OK Upon validation the remote connected computer s video will display NOTE If the username or password is entered incorrectly five consecutive times the remote user station s IP address is locked out and remote access is denied The lockout of an IP address will show up in the log as IP address Blacklisted See the troubleshooting section for the procedure to unlock the IP address Click on the OK tab and the remote connected computer s video will display Vista Remote 2 Installation and Operations Manual EH Viewer encryption settings The web browser viewers and VNC viewers offer four encryption settings e Always on This setting will ensure that the
65. s this is the unique and unchangeable code that was hard coded within your Vista Remote 2 unit when it was built It consists of two 6 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP IP address Net Mask Gateway VNC port HTTP Port BO You need to either set the DHCP option to Yes or manually enter a valid IP address Net mask and Gateway f you set the option to use DHCP remote users must be informed of the IP address assigned so they can remotely access the unit Change the IP Address to the IP address assigned to the unit by your network administrator that is compatible with your network Change the Net Mask and Gateway addresses if needed The VNC and HTTP ports should remain set to 5900 and 80 respectively unless they clash with an existing setup within the network When all network information has been entered click on Next to calculate a Secure Key n Vista Remote 2 Installation and Operations Manual Screen 3 is a secure keys screen that will display after the network information has been entered Random data is required to generate encryption keys for secure UNC access Please move the mouse or press keys until the bar becomes full Screen 3 of 4 Figure 8 Secure Key calculation This screen uses mouse movements and
66. s Using hardware other than that provided could cause damage to the electronics and or result in loss of mounting integrity Do not over tighten the screws used to mount the Unit to the mounting brackets The following general guidelines should be observed when installing your Unit into a rack a The Vista Remote 2 is designed to work in an ambient temperature of 0 C to 45 C 32 F 113 F b Do not block power supply vents or otherwise restrict airflow when rack mounting this Unit c Mechanical loading of the rack should be considered to prevent instability and possible tipping over d Tighten all connectors securely and provide adequate strain relief for all cables e Provide a grounded power source to all Units Pay special attention to overall branch circuit load ratings before connecting equipment to this source Overloaded circuits are potential fire hazards and can cause equipment failures or poor performance Rack mount illustration 048000000000 Vista Remote 2 Installation and Operations Manual D Appendix D IP Access Control Setting IP access control The golden rule with this feature is Include before you exclude or to put it another way Arrange allowed addresses in the list before the denied addresses This is because the positions of entries in the list are vitally important Once a range of addresses is denied access it is not possible to make exceptions for particular a
67. s is damaged or frayed The Unit has been exposed to any liquids The Unit does not operate normally when all operating instructions have been followed The Unit has been dropped or the case has been damaged The Unit exhibits a distinct change in performance indicating a need for service Di Vista Remote 2 Installation and Operations Manual Safety and EMC Regulatory Statements Safety Information Documentation reference symbol If the product is marked with this symbol refer to the product documentation to get more information about the product WARNING A WARNING in the manual denotes a hazard that can cause injury or death CAUTION A CAUTION in the manual denotes a hazard that can damage equipment Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class products and have protective earthing terminals There must be an un interruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cord until the ground has been restored Servicing There are no user serviceable parts inside these products Only service trained personnel must perform any servicing maintenance or repair The user may adjust only items mentioned in this manual Vista Remote
68. s not move Mouse not configured Vista Remote 2 turned off after or not connected when computer booted or application using mouse run Exit and re enter application using mouse or issue reset command PS 2 mouse was not connected when Vista Remote 2 powered up or disconnected and reconnected Issue the reset command or reconfigure the mouse PS 2 mouse gets out of sync Vista Remote 2 Installation and Operations Manual Di Cabling was disturbed during mouse movement Issue the null command once or twice to re sync the mouse Update mouse driver Try using ctrl O command to recover if O S is NT Sun keyboard needs to be reset with unit power on disconnect and re connect the sun keyboard Video fuzzy X Cable too long or wrong type Verify that resolution and distance match See Appendix G Upgrade cable if necessary vides not synchronized or wrong color Cable is loose reseat cable Monitor not capable of syncing to video selected upgrade monitor 3 Cable is defective try using cable from another computer if problem goes away cable is defective Port on Vista Remote 2 is defective try using another port on Vista Remote 2 If problem goes away port is defective Lower resolution OK but can t enter high resolution mode q Video driver has not been setup for this resolution Configure the driver On screen display not synchronized No video from computer or resolution setting not configured correctly n Vista Remo
69. s powered on or you have disconnected from a computer To remove a password highlight the configure password or access password field and press enter to clear the password field Press enter again with no password input and the password will be removed The configuration password must be entered before passwords can be changed or removed ES Vista Remote 2 Installation and Operations Manual If you forget your Access password the person who knows the configure password can enter a new Access password for you If you forget your Configure password contact Rose Electronics Technical Support for instructions Access time Automatically log out disconnects of the Vista Remote 2 switch after a period of non activity time The access time is changeable from 1 to 999 minutes Time starts when there is no keyboard or mouse activity To change the access time value highlight the access time field and press Enter to clear the field Input a new value and press Enter Entering an access time of 0 zero disables the logout function Configure mouse type The Configure mouse type menu allows you to change the mouse type for each connected computer Change the mouse type on your computer vu bel a et Mouse type 2 wheel 2 1 2 A 4 5 6 7 8 Fl for help Figure 21 Configure mouse type You should only have to change the mouse type if you un plug the mouse or change the mouse from the auto detected type
70. s to a much higher level i e 50 This will mean that you have reached the noise boundary At this point increment the Threshold value by 2 or 3 points to achieve an optimum setting Virtual Media The Remote Virtual Media feature is not implemented on this model Info When selected this option displays an information dialog showing the current logged on users the current host its video mode and its mouse motion details ES Vista Remote 2 Installation and Operations Manual Host Tab The Host tab on the toolbar allows you to easily switch to any CPU port on the unit or system Each of the Host locations can be set up with the n appropriate keyboard command to switch to that port These keyboard commands are set up from Fl i i Controls Hosts Shared the Configure Host tab Using the Hosts tab Computer 1 method to switch between host computers Computer Z assures that the screen calibration details for each host are reused The alternative is to use KVM switch hotkey combinations Ctrl n enter or the KVM switch on screen display Ctrl Esc You must be logged on as administrator to configure the host parameters To configure the Hosts feature click on the Configure tab in the upper right corner of the viewer window This will display the configuration options Select Host from the option tabs and the Host configuration window will display as shown below 1 Select highlight the Host slo
71. sampling the next If a KVM device adds a significant delay to the flow of data the calibration process can be lengthened or may fail entirely The value entered here is added to or subtracted from the default 40ms sampling time Note You can enter negative values down to 40 in order to speed up the calibration process Use this option with caution as it can adversely affect the calibration process Mouse rate Defines the rate at which mouse movement data are transmitted to the system The default option is 20ms which equates to 50 mouse events per second This default rate can prove too fast when passed through certain connected KVM switches In such cases data are discarded causing the local and remote mouse pointers to drift apart If this effect is encountered increase the mouse rate to around 30ms data are then sent at a slower rate of 33 times per secong Background refresh rate Use the arrow keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network connection speeds The options are Slow Medium Fast or Disabled When the disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of the settings of this option Single Mouse Mode Mouse Switch This option allows you to select the mouse button combination that can be us
72. t to configure and the Host Configuration box will display 2 Enter the name for this position Example Computer 6 Enter the user names that will be given access to this host location An allows all users access or a list of users separated by commas e g admin nigel andy steve 3 Enter the Hotkey KVM port keyboard command sequence to switch to the CPU port ctrl 6 enter for locations 10 or greater like port 15 the command sequence would be ctrl 1 5 enter When all needed host switching commands have been entered Save the Host Configuration and also save the Host menu information Once saved you will return to the configuration menu From the Configuration menu return to the Host and click on the Hosts button on the viewer toolbar The defined hosts will display in the dropdown menu Click on any Host name and you will be immediately switched to that CPU port The Host configuration feature can also be used to send any keyboard command sequence to the KVM switch module It is recommended that only commands to switch to a CPU port are used You can set up a host location to display the KVM switch module s OSD menu Ctrl F12 Enter but it is best to use the Command Keyboard function for these types of commands Logged on users admin 1 Computer 1 2 Computer 2 Lu z Erase Host Configuration Add entry for unrecognised host P Save Hosts Conf igurat ion Cancel Using the VNC Viewer and
73. te 2 Installation and Operations Manual SERVICE and SUPPORT Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit it should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your switch consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Technical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department Vista Remote 2 Installation and Operations Manual Di SAFETY Safety This Unit has been tested for conformance to safety regulations and requirements and has been certified for international use Li
74. tem normally They only need to be connected to the Vista Remote 2 unit Being totally operating system independent a user can remotely connect to different computers with no problem Whatever your remote accessing needs are the versatility of the Vista Remote 2 from Rose Electronics can fulfill those needs It can be installed at any network level and connected to computers running most operating system Installing the Vista Remote 2 consists of 1 Configuring the unit to be compatible and accessible with your network 2 Connecting the unit to a local KVM station 3 Connecting your computers to access and 4 Connecting to the network Once installed and configured you have full control of the selected computer provided your security profile permits it The Vista Remote 2 consists of an IP input module and a KVM switch module Each module serves a unique purpose in access control and KVM switching control The IP input module controls the accessibility security and state of the art encryption to the unit It can be accessed locally remotely over your network or from any workstation connected to the internet All access methods require a user ID and password to gain access to the units IP input module Access to the units IP input module from any remote user is via any supported web browser The Vista Remote 2 is further enhanced by the use of Real VNC that allows for the creation of ciphered user communications Additionally
75. to run for roughly one week without power to the Vista Remote 2 after that it will be lost and require resetting Use the up and down arrow keys to move between each of the sections within the time and date entries If you wish to use an NTP server to obtain the date and time check the Use NTP box enter the NTP Server IP address and click on Set Time from NTP Server When all information has been entered click on the Save tab to save the information Vista Remote 2 Installation and Operations Manual nm Network Configuration This menu allows you to remotely configure various aspects of the IP port and its relationship with the local network Logged on users admin MAC address 00 OF 58 01 1F 6E Use DHCP oO IP Address IP Network Mask IP Gateway UNC Port 5900 HTTP Port 0 disabled 80 IP ficcess Control dd Renove Down Edit 1 0 0 0 0 0 0 0 0 Save Network Configuration Camel 1 Figure 15 Configure Network MAC address Media Access Control Address this is the unique and unchangeable code that was hard coded within Vista Remote 2 unit when it was built It consists of two 6 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP DHCP is an acronym for Dynamic Host Configuration Protocol Its function is particul
76. trol the remote mouse cursor manually using a selection of buttons that you click with your local mouse Additional options also allow you to restore the settings of a mouse that has failed to operate correctly Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations to the host that are needed regularly When entering codes means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds 800 300 ms wait It is automatically assumed that all keys specified will be released at the end so there is no need to specify Ctrl or Alt if these keys are to be released together See Appendix J for a list of key sequence codes that can be used Examples Ctrl F12 to invoke the KVM switch modules OSD would be expressed as Ctrl F12 Ctrl Esc to invoke the KVM switch modules CPU port selection window would be expressed as Ctrl Esc Vista Remote 2 Installation and Operations Manual ES Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance Using automatic configurations Every setting can be individually subjected to an automatic configuration click the appropriate Auto button and most can also b
77. turn to normal operation ES Vista Remote 2 Installation and Operations Manual OPERATION Remote System Operation Connecting using a web browser Connecting to the Vista Remote 2 from a network location or over the internet can be done two ways using the Built in Java VNC Viewer or Downloading Windows VNC Viewer from the unit and installing it on the remote computer It is recommended that the Windows VNC viewer be downloaded from the unit and installed on the remote computer The VNC viewer is more robust than the Java applet and has more functionality and features than the Java applet If you experience problems using the Java applet switch to the VNC viewer application To connect to the Vista Remote 2 from any workstation start a web browser and enter the assigned IP address for the unit in the URL field of the browser Example http 192 168 0 44 The Vista Remote 2 will respond with the below three options displayed in the browser s window 7 _ G m Je hero 160 0 50 WEOQU S GB Row Dectronks Utralek 2 ROSE GROSE Rose Electronics Ultralink 2 Connect using built in Jaya VNC Viewer Douload Windows VNC Viewer from unit d Download latest VNC Viewers from reahmc com The first time a connection to the Vista Remote 2 is made it is recommended that you download the Windows VNC viewer from the unit save it and run the VNC viewer to connect to the unit directly Some operating systems may request pe
78. u are recommended not to use this method Color level This section allows you to select the most appropriate color level for the speed of the connection to the Vista Remote 2 unit Where the connection speed is slow or inconsistent there will be a necessary compromise between screen response and color depth Full This mode is suitable only for fast network connections and will pass on the maximum color depth being used by the host system e Medium 256 colors This mode reduces the host system output to a 256 color mode and is more suitable for ISDN and fast modem connections Low 64 colors This mode is suitable for slower modem connections and reduces the host system output to 64 colors Very low 8 colors This mode provides very rudimentary picture quality and hardly any speed advantage over the 64 color setting You are recommended not to use this mode Vista Remote 2 Installation and Operations Manual VNC Viewer Options i Scaling No Scaling No attempt is made to make the screen image fit the viewer window Spe Options You may need to scroll horizontally Ene scaling and or vertically to view all parts of Scale to Window Size the screen image Custom Size Misc Identities Load Save Colour Encoding Scaling Inputs Scale to Window Size Adjusts the server screen image to Scale Height to suit the size of the viewer window Scale Width to Custom Size Adjusts the serv
79. viously assigned IP address may be changed to a different IP address when power is restored Remote users will need to be informed of the new IP address If you still have problems with a Blacklisted IP address please contact Rose Electronics technical support The remote cursor is not correctly responding to my mouse movements Recalibrate the mouse When doing so ensure that the host system does not have mouse cursor trails enabled and that the top left corner of the screen is clear of application windows When logging on using VNC viewer I cannot enter a username Either the VNC viewer is an old version or only the admin user has been configured on the unit When connecting to the Vista Remote 2 unit the video is out of sync Make sure a computer is connected to CPU port 1 and operating With no CPU on port 1 the viewer video may not sync properly D Vista Remote 2 Installation and Operations Manual Computer does not boot keyboard or mouse error received Cable is loose reseat cable and on PC hit F1 to continue or reboot computer Wrong cable or keyboard and mouse cables reversed Cable is defective try using cable from another computer Port on the Vista Remote 2 is defective try using another port on Vista Remote 2 If the problem goes away port is defective Port on computer is defective try plugging in keyboard or mouse directly if problem remains computer port is defective If power status LED not lit
80. w Synchronizes the sett TT host system and ee the remote system ze 1 mata Video Rowse mouse movements Figure 25 VNC Viewer Toolbar ES Vista Remote 2 Installation and Operations Manual Controls Tab When you click on the Controls tab the below dropdown menu will display 4 Controls Hosts E Wielt oe Bic Resync Mouse Refresh Screen Mouse Control Keyboard Control Uideo Settings Uirtual Media Info Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen When enabled the cursor is captured within the viewer window until you use the escape hot keys To escape from the single mouse mode press F8 and then P The single mouse mode does not require calibration and available only when using the VNC viewer Resync Mouse This option has the same effect as the button on the menu bar and resynchronizes the local and remote mouse pointers Refresh Screen This option refreshes the whole screen image to remove any artefacts from moved screen items This is useful when using very low refresh rates on slow speed communication links Mouse Control This option displays a mouse control dialog box and is useful when the remote cursor is failing to respond correctly to your mouse movements even after using the Re sync and calibration mouse option The mouse control dialog allows you to con
81. work Address field and simply enter the Mask as 255 255 255 255 255 used throughout the mask means that every bit of the address will be compared and so there can only be one unique address to match the one stated in the Network Address field All locations The other easy setting to make is ALL addresses are allowed or denied Using the mask 0 0 0 0 as standard the IP access control section includes the entry 0 0 0 0 0 0 0 0 The purpose of this entry is to include all IP addresses It is possible to similarly exclude all addresses however take great care not to do this as you instantly render all network access void There is a recovery procedure should this occur E Vista Remote 2 Installation and Operations Manual Address ranges Although you can define ranges of addresses due to the way the mask operates there are certain restrictions on the particular ranges that can be set For any given address you can encompass neighboring addresses in blocks of either 2 4 8 16 32 64 128 etc and these must fall on particular boundaries For instance if you wanted to define the local address range 192 168 142 67 to 192 168 142 93 The closest single block to cover the range would be the 32 addresses from 192 168 142 64 to 192 168 142 95 The mask needed to accomplish this would be 255 255 255 224 When you look at the mask in binary the picture becomes a little clearer The above mask has the form 11111111 11111111 11

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