RCA 25252 Instruction Manual
Contents
1. 6 0 2 Line Cordless Intercom Speakerphone with Digital Answering System User s Guide 0 LE fe te B Please read this manual before operating product for the first time Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the US number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this p2. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference e Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna e Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies Important Information Warning The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Licensing Licensed under US Patent 6 427 009 Hearing Aid Compatibility This telephone system meets FCC standards for Hearing Aid Compatibility FCC RF Radiation Exposure Statement Th
3. 36 DIAL A PHONE BOOK RECORD WHILE REVIEWING IT ssssecsssseeee ANSWERING 5 5 OPERATION ANSWERING SYSTEM 36 RECORDING INCOMING 55 655 36 Incomine Calls Memo Memo RECORDING From THE AnsweR System MENU 37 MESSAGEMEMO 37 ERASING MESSAGES ssessssecsssecsseessseessseessses 38 ERASE A MESSAGE WHILE IT IS PLAYING 38 ERASE A MESSAGE AFTER IT PLAYING 38 ERASE ALL PREVIOUSLY PLAYED MESSAGES IN A MAILBOX Remote Access From Remote Party MEMORY FULL CHANGING THE Battery SAFETY PRECAUTIONS Display MESSAGES Hanpset Sounn SIGNALS TROUBLESHOOTING GUIDE 41 TELEPHONE SOLUTIONS sssessssecsseessseessseeessee 41 No DIAL TONE DIAL TONE IS OK BUT CAN T DIAL OUT HANDSET DOES NOT 6 YOU EXPERIENCE STATIC NOISE OR FADING IN AND OUT MEMORY DIALING DOESN T WORK UNIT LOCKS UP AND NO COMMUNICATION BETWEEN THE BASE AND CORDLESS HANDSET 41 Our oF RANGE SHOWS IN THE HANDSET DISPLAY 41 DATE TIME SETTING IS RESTORED TO DEFAULT SEMIN G sanani 41 CALLER ID 5 6 4 42 Disptay No Catter ID BATERY GENERAL PRODUCT CARE 2
4. This feature is used to conveniently access the voicemail feature offered by your telephone service provider NOTE You must subscribe to telephone service provider offered voicemail on at least one phone line in order for this feature to operate 1 Make sure your phone is in idle mode not in Talk mode 2 Press the MENU Soft key left to go to the main menu 3 Press VOL or button to scroll to Voice Mail 4 Press SELECT Soft key right to confirm and you may program the following items Call VM Settings Call VM From the Voice Mail Menu 1 Press VOL or button to scroll to Call VM 2 Press SELECT Soft key 3 Use the VOL or button to toggle between Line 1 and Line 2 and press SELECT soft key to select 4 The phone will dial your voicemail access number You may proceed to access your voicemail per your service provider s instructions Settings From the Voice Mail Menu 1 Press VOL or button to scroll to Settings 2 Press SELECT Soft key 3 Use the VOL or button to toggle between Line 1 and Line 2 and press SELECT soft key to select 4 Use the dial pad to enter the call in access number for your voicemail Press Delete button to backspace and delete numbers if necessary 5 Press SAVE Soft key 6 A confirmation tone will indicate that your selection has been saved Answering System only applicable for base 1 sure your phone is OFF not in Talk mode 2 Press the MENU
5. Use the dial pad to enter digits for the current time and date Note Use DIR CID button to move the cursor and the AM PM softkey to set the time AM or PM Press SAVE softkey to confirm the setting a confirmation tone will indicate that your selection has been saved NOTE If you subscribe to Caller ID service the current Date Time is set automatically when you receive your first CID record and will override manually set Date Time NOTE The Date Time setting item only exists in base menu handset Date Time should update automatically after it is set in the base Auto Answer only applicable for handset This option allows you to pick up the handset from base to answer an incoming call without pressing the Talk Spk L1 L2 button When it is set to off this function is disabled in this handset From the Phone Setting Menu 1 2 Press the VOL or button to scroll to the Auto Answer Press SELECT soft key Use the VOL or button to scroll to your selection The default setting is Off Press SELECT soft key to save your selection 15 Programming the Telephone Auto Answer Intercom applicable for base and handset If it is set to on this handset or base will auto answer the intercom call when it receives an intercom call From the Phone Setting Menu 1 Press the VOL or button to scroll to Auto Answer Int 2 Press SELECT soft key Use the VOL or button to scroll to your selection The
6. 4 Press the SELECT soft key to record After the beep you can start to record 5 Press the FINISH soft key to end the recording 6 After recorded the unit will automatically play the OGA once Set OGA From the Answering System Menu 1 Press the VOL or button to scroll to the Set 2 Press SELECT soft key 3 Use to select Line1 or Line2 press select softkey and then use Vol or button to select the direct OGA record 4 Press the SELECT soft key to save your selection If there is not a message recorded in your selected greeting EMPTY shows in the display and you should select another one Otherwise NOTE If you select the option TIMED when there is an incoming call the Work Hours or After Hours will be played to the caller according to the office time you set Set Office Time From the Answering System Menu 1 Press the VOL or button to scroll to the Set Office Time 2 Press SELECT soft key You can program the following items Work Hours and After Hours 21 Programming the Telephone Set Work Hours This will allow you to program the start time for the working hour From the Answering System Menu 1 2 3 Press the VOL or button to scroll to the Set Work Hours Press SELECT soft key Use the touch tone pad to set the time and use AM PM soft key to select AM or PM Press the SELECT soft key to save the time Use the
7. De Register Only applicable for base From the Phone Setting Menu 1 Press the VOL or button to scroll to the Deregistration 2 Press SELECT soft key The list of all registered handsets will be shown and use the VOL or button to scroll to your selection 3 Press the SELECT soft key Remove handset shows on the display Press YES soft key to confirm de registration base emit a confirm tone then shows Press REG to initiate registration in the handset Add Headset only applicable for base NOTE This wireless headset option is only compatible with the RCA 25065RE1 25265RE2 and 25270RE3 headsets From the Phone Setting Menu 1 Press the vol or button to scroll to Add Headset 2 Press the SELECT Sofykey The screen will display Pairing Please wait 3 On the headset press and hold the Talk On Off button together with the Volume button for 3 seconds The LED indicators will begin blinking in an alternate red and blue pattern 4 If the registration is successful blue LED on the Headset will flash NOTE Only one cordless Headset may pair with a base unit 17 Programming the Telephone 2nd Call Alert If it is set to On you will hear the alert tone when you are in conversation and there is an incoming call from another line From the Phone Setting Menu 1 Press the VOL or button to scroll to 2ND Call Alert 2 Press SELECT soft key Use the VOL or button to scroll to
8. VOL or button to select Yes or No for Announce Only Press the SELECT soft key to save your selection NOTE If you select Yes for Announce Only the unit will hang up the call after announcing the greeting when answering the call is in answering mode Set After Hours This will allow you to program the start time for the after work hour From the Answering System Menu 1 2 3 Press the VOL or button to scroll to the Set After Hours Press SELECT soft key Use the touch tone pad to set the time and use AM PM soft key to select AM or PM Press the SELECT soft key to save the time Use the VOL or button to select Yes or No for Announce Only Press the SELECT soft key to save your selection NOTE If you select Yes for Announce Only the unit will hang up the call after announcing the greeting when answering the call is in answering mode Example a Set the Work Hours start at 9 00am and Announce Only as NO b Set the After Hours start at 5 00pm and Announce Only as NO Select Timed while setting the OGA When the call comes in within 9 00am to 5 00pm the Work Hours OGA will be announced to the caller When the call comes in after 5 00pm up to 9 00am the After Hours OGA will be announced to the caller On Saturdays and Sundays the unit will announce After Hours OGA 22 Programming the Telephone Ring Delay This feature lets you select the number of times you want the phone t
9. at 800 511 3180 Our representatives will help you troubleshoot and diagnose the problem As you may be asked to disconnect your RCA telephone from it s power source you must call from another telephone If the issue cannot be resolved by our Customer Care Team you will be issued an RMA Return Merchandise Authorization number and be given instructions on how to submit your proof of purchase paperwork and where to send your defective merchandise You will be responsible for shipping the defective unit back to our warranty fulfillment center at your own expense You are responsible for damage or loss during shipment so insuring the product during return shipping is highly recommended We will ship a replacement to you freight pre paid What your warranty does not cover Customer instruction Your Instruction Book provides information regarding operating instructions and user controls Additionally our Customer Care Center is staffed 24x7 with product experts that can assist you with any questions that may arise during setup and use of your RCA telephone e Installation and setup service adjustments e Batteries Damage from misuse or neglect Products that have been modified of serviced outside the USA Products purchased from non authorized retailers dealers or resellers Products purchased or serviced outside the USA Acts of nature such as but not limited to lightning damage Product Registration Please complete a
10. button to answer the call in speakerphone mode OR 3 Press the Headset button to answer the call in headset mode When finished press Speaker button in speakerphone or Headset button in headset mode to end the call NOTE If you have set the Auto Answer as On in the cordless handset you can answer the call directly by picking up this handset from the base without pressing any buttons NOTE Adjust the volume by pressing the VOL or button during a call Switching Between the Speakerphone Handset and Headset Mode Base To switch to the speakerphone press Speaker button The speakerphone indicator illuminates To switch to the headset press the Headset button to enable the headset and the headset indicator illuminates Cordless Handset To switch to the speakerphone press Spk button If the headset is plug in press Talk button to switch to headset If the headset is not plug in press Talk button to switch to cordless handset s receiver Mute To have a private off line conversation use the Mute feature The party on the other end of the line cannot hear you but you can still hear them 1 Press Mute button to activate the mute feature NOTE When using the mute feature on the base the indicator will illuminate when the mute is activated 2 Press the Mute button again to de activate 26 Telephone Operation Do Not Disturb This feature is set at individual telephones to disable sile
11. extension phones on your line Try unplugging some extensions e Check for a dial tone If no dial tone is heard see dial tone You experience static noise or fading in and out e The handset may be out of range of the base Move closer to base e Make sure is not plugged into an electrical outlet with another household appliance If necessary relocate the base e Charge the battery for 14 hours Memory dialing doesn t work Did you follow proper dialing sequence Unit locks up and no communication between the base and cordless handset e Unplug the power adaptor from the electrical outlet and the bottom of the base Remove the handset battery Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 14 hours Out of Range shows in the handset display Move the handset closer to the base e Make sure the base power cord is connected to a working electrical outlet Date Time setting is restored to default setting May be caused by power failure Set Date Time again 41 Other Information Caller ID Solutions No Display Charge the battery for 14 hours Or replace the battery e Make sure the unit is connected to non switched electrical outlet Disconnect the power adaptor from the base and reconnect it No Caller ID e You must be subscribed to the standard Name Number Caller ID service from your local te
12. metal Hydride battery listed in the User s Guide e Keep batteries out of the reach of children Remove batteries if storing over 30 days NOTE The RBRC seal on the battery used in your Telefield NA Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contact a local recycling center 39 Other Information Display Messages The following messages show the status of the phone provides Caller ID information or helps you set up and use your phone DELETE ALL DELETE ENTER NAME ENTER NUMBER NEW CALLS HANDSET NAME UNAVAILABLE NO LINE LINE IN USE EMPTY OUT OF RANGE BLOCKED UNKNOWN Prompt asking if you want to erase all records Prompt asking if you want to erase the current record Prompt telling you to enter a name Prompt telling you to enter a telephone number Indicates call or calls which have not been reviewed Prompt telling you to enter a user name for the hand set Indicates that the function you want to initialize cannot work at that moment or the function being worked cannot continue The system is busy or some other higher priority function is being performed For example the message playback function will be stopped when there is an incoming call Indicates that the telephone line is not connected Di Indicates there ar
13. shows in the display Press the CURR soft key to copy the current record or press the ENTIRE soft key to copy the whole phone book 3 After copying is finished the prompt message Record Copied to Base Unit shows in the display In the Base Unit 1 While viewing the phone book record press the COPY soft key 2 Copy Current Record or Entire Directory shows in the display Press the CURR soft key to copy the current record or press the ENTIRE soft key to copy the whole phone book 3 The extension list will be shown Use the VOL or button to select the desired extension handset for the record to be copied to 4 Press the SELECT soft key 5 After copying is finished Record Copied shows in the base display and Saved shows the handset display Deleting a Phone Book Record 1 When reviewing the phone book records list use the VOL or button or the number keys to scroll to the desired record 2 Press the delete key on the phone to delete the record Delete shows in the display 4 Press the OK soft key to confirm the deletion Deleting All Phone Book Records 1 Press the DIR button to activate the phone book record list 2 Press and hold the Delete button the phone until DELETE ALL shows in the display 3 Press the OK soft key to confirm the deletion 4 Empty shows in the display 35 Answering System Operation Dialing a Phone Book Record Dial a ph
14. soft key on BS to go to the main menu 3 Press VOL or button to scroll to Sound Setting 4 Press SELECT soft key to confirm and you may program the following items in base and handset Ring Tone Ring Volume and Key Tone Ring Tone There are 8 tone levels for your selection They are Melody 1 to 8 for line 1 and line 2 respectively From the Sound Setting Menu 1 Press the VOL or button to scroll to the Ring Tone 2 Press SELECT soft key 3 Use the VOL or button to select Line1 or line2 press Select softkey to confirm then use VOL or to scroll to your selection The default setting is Melody 7 for line1 and Melody 2 for line2 4 Press SELECT soft key to save your selection Ring Volume There are 5 volume levels and OFF for your selection The Ring volume can be set individually for each line From the Sound Settings Menu 1 Press the VOL or button to scroll to the Ring Volume 19 Programming the Telephone Press SELECT soft key Use the VOL or button to select Line1 or line2 press Select softkey to confirm then use VOL or to scroll to your selection The default setting is VOL 3 4 Press SELECT soft key to save your selection Key Tone From the Sound Settings Menu 1 Press the VOL or button to scroll to the Key Tone 2 Press SELECT soft key Use the VOL or button to select On or Off 3 Press SELECT soft key to save your selection Voice Mail
15. soft key on BS to go to the main menu 3 Press VOL or button to scroll to Answer Sys 4 Press SELECT soft key to confirm You may program the following items in base On Off Status OGA Playback OGA Record Set OGA Set Office Time Ring Delay Message Length Call Screening Message Alert Remote Password 20 Programming the Telephone On Off Status This is used to set the answering system On or Off for each telephone line individually From the Answering System Menu 1 Press the VOL or button to scroll to the On Off Status 2 Press SELECT soft key 3 Use the VOL or button to select Line or Line2 press select softkey and then use Vol or button to select On or Off 4 Press the SELECT soft key to save your selection and the status shows in the display OGA Playback From the Answering System Menu 1 Press the VOL or button to scroll to the Playback 2 Press SELECT soft key 3 Use VOL or to select Line1 or Line2 press select softkey and then use Vol or button to select the direct OGA record 4 Press SELECT soft key to play the selected OGA if the selected OGA is empty EMPTY shows in the display OGA Record From the Answering System Menu 1 Press the VOL or button to scroll to the Record 2 Press SELECT soft key 3 Use VOL or to select Line1 or Line2 press select softkey and then use Vol or button to select the direct OGA
16. the same time the line1 and line2 phone numbers shows on the display separately Reviewing CID Records e Press CID button and then use the VOL or button to scroll through the call records e When you scroll to the start end of the list the unit emit a warning tone and then scroll to the end or the start of the record e When reviewing the CID records the record number is also shown to the right of the time along with the FORMAT and STORE soft keys 31 Caller ID Saving a CID Record to Phone Book Memory 1 While viewing a CID record press the STORE soft key 2 The name shows in the display You can edit it After editing press the SAVE soft key 3 The number shows in the display You can edit it After editing press the SAVE soft key 4 You can select the ring melody for this phone number Use the VOL or button to scroll to your selection and then press the SELECT soft key to save NOTE If you want to change the format of the CID number and save it in the phonebook press the FORMAT soft key to format the CID number first before pressing the STORE soft key NOTE You cannot skip the name editing If it is empty in the name field you cannot press the SAVE soft key to go to number editing Deleting a CID Record Press the Delete button to delete the record shown in the display DELETE shows the display Press the OK soft key to confirm The unit will emit a confirm tone Deleting Al
17. to you e This warranty gives you specific legal rights and you also may other rights that vary from state to state If you purchased your product outside the USA Mexico or Canada This warranty does not apply Contact your dealer for warranty informa tion 46 2 Call Alert 3 way conference call by an intercom call 3 way conference call with two lines 4 way conference call Line 1 Line 2 2 extension Adding Phone Book Entries Answering a Call Answering an Intercom Call Answering System Answering System On Off Answering System Operation Area Code Auto Answer Auto Answer Intercom Auto Standby B Backlight Base Base Layout Base Station Battery Battery Safety Precautions Call Screening Call Waiting Caller ID Caller ID CID Caller ID Solutions Causes of Poor Reception Changing the Battery Conference Calls Contrast Copying a Phonebook Record Cordless Handset D Date Time Deleting a CID Record Deleting a Phone Book Record Deleting All Call Records De Register Dial a phone book record while in Talk mode Dial a phone book record while reviewing it Dial Mode Dialing a Phone Book Record Dialing Back Digital Security System Display Messages 19 26 10 12 42 39 15 32 35 32 17 35 36 16 35 32 40 Index Display Setting Do Not Disturb E Editing a Phone Book Record Equipment Approval Information Erasing Messages F F
18. 42 Causes oF Poor RECEPTION Warranty ASSISTANCE Connections amp Setup Introduction CAUTION When using telephone equipment there are basic A safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Parts Checklist Make sure your package includes the following items 0000000000 gt OOO Battery Compartment Cover 00 0 Handset AC power Short Line Cord adaptor Telephone 2 Line cords Telephone Jack Requirements Wall plate To use this phone you will need an RJ11C for 5 single line RJ14C for two lines type Modular modular phone jack which might look like the telephone line one pictured here installed in your home or al jack office If you don t have either modular jack call your local phone company to find out how to get one installed 2 Connections amp Setup Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing unauthoriz
19. CC RF Radiation Exposure Statement Flash 27 G General Product Care H Handset Layout Handset Name Handset Sound Signals Hearing Aid Compatibility Hold If You Did Not Program Your Local Area Code If You Programmed Your Local Area Code Important Installation Guidelines Information for DECT Product Inserting a Pause in the Dialing Sequence Installation Installing the Handset Battery Installing the Phone Intercom Calls Interference Information Introduction J Join a call in progress K Key Tone L Licensing 18 27 34 38 42 18 40 29 33 29 20 47 Index M Making Call in the Speakerphone Mode Making Calls in the Speakerphone Mode Making Calls with the Cordless Handset Making Calls with the Optional Headset Memo Record Memo Recording Memory Full Memory Log and Phone Book Memory Message Memo Playback Message Alert Message Length Monitoring Incoming Calls Mute 0 Playback On Off Status One Touch Intercom P Page Parts Checklist Phone Setting Pre dialing Programming Functions Programming the Phone R Receiving a Transferred Call from Another Extension Receiving and Storing CID Records Recording Incoming Messages Redial Register Registration Remote Access From Remote Party Remote Password Remove Handset Restore Setting Reviewing CID Records Reviewing Phone Book Records Reviewing the Redial Numbers Ring De
20. ET VOLUME Horn CALLS JOIN A CALL IN 56 2129 3 WAY CONFERENCE CALL BY AN INTERCOM OMS ood 3 WAY CONFERENCE CALL WITH TWO LINES 29 4 WAY CONFERENCE CALL LINE 1 Line 2 2 EXTENSION 1 Caus One Touch INTERCOM gi ANSWERING AN INTERCOM 0 30 AUTO STANDBY Table of Contents CALLER ID CID ssssssessssssssesesrssssssssees 31 RECEIVING AND STORING CID 31 REVIEWING CID 05 44 31 Savinc CID Record PHONE Book Detetinc CID DELETING ALL CALL 5 32 DIALING 32 IF You Your Local AREA Cope 32 IF You Dio Not Program Your Locat AREA CODE 33 CALL WAITING CALLER 33 Memory Loc anp Book Directory MEMORY ADDING PHONE BOOK 5 33 Storinc Record IN One Touch Diatine APPLICABLE FOR 5 2 Reviewinc PHone Book Recors Epitinc A PHONE Book Recor COPYING A PHONEBOOK DELETING A PHONE Book RECORD Detetinc PHone Book A PHONE Book DIAL A PHONE BOOK RECORD WHILE IN TALK NODES
21. RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT 4 EQUIPMENT APPROVAL INFORMATION INTERFERENCE INFORMATION LICENSING 5 HEARING AID COMPATIBILITY FCC RF Raoiation Exposure STATEMENT INFORMATION FOR DECT INTRODUCTION 255 PARTS GHECKUUST 5 TELEPHONE Jack REQUIREMENTS INSTALLATION Digital Security SYSTEM YOUR CORDLESS PHONE USES A DIGITAL SECURITY SYSTEM TO PROTECT AGAINST FALSE RINGING UNAUTHORIZED ACCESS AND CHARGES TO YOUR PHONE LINE 8 IMPORTANT INSTALLATION GUIDELINES 8 HANDSET LAYOUT essssossrsesssessersscersssersscersscers 9 BASE 0 10 INSTALLING THE PHONE 11 INSTALLING THE HANDSET BATTERY Base STATION PROGRAMMING THE PHONE 14 STANDBY SCREEN PROGRAMMING FUNCTIONS PHONE SETTING DATE TIME Sscansssisscosassatiostansceasiscssitatauctnnstiaiza Auto ANSWER ONLY APPLICABLE FOR HANDSET 15 Auto ANSWER INTERCOM APPLICABLE FOR BASE CONYVYNARRAWN AND HANDSET ssssesssssessssssssssssseesssseessssess 16 Dia ONLY APPLICABLE FOR BASE 16 Area CODE ONLY APPLICABLE FOR 16 REGISTRATION ONLY APPLICABLE TO HANDSET 16 REGISTER REMOVE 5 De Recister ONLY APPLICABLE FOR BASE 17 2 C
22. T soft key to save your selection 23 Telephone Operation Remote Password You can access the answering system from a tone dialing telephone in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From the Answering System Menu 1 Press the VOL or button to scroll to the Remote Password 2 Press SELECT soft key The current Remote password shows in the display Default is 000 3 Use the touch tone pad to enter your 3 digit security code 4 Press SELECT soft key to save the setting Restore Setting The feature allows you to reset some menu settings to the original default settings From the Answering System Menu 1 Press Menu button on handset or MENU soft key on the base 2 Press the VOL or button to scroll to Restore Setting 3 Press SELECT soft key LOAD TO DEFAULT displays on the screen 4 Press YES soft key to let unit reset to default setting once finished the unit will emit a short beep prompt and then reset the unit automatically after the base shows please wait in the display for about 3 seconds 5 If you do not want to reset press the NO soft key Telephone Operation Making Calls with the Cordless Handset 1 Press the Talk button the unit will pick the first available line for you OR Press Line 1 or Line 2 soft key to select a line you wanted 2 Wait for a dial tone then dial the phone
23. att ALERT Hanpset ONLY APPLICABLE FOR HANDSET 18 List ONLY APPLICABLE FOR Display SETTING CONTRAST BACKLIGHT ONLY APPLICABLE FOR BASE Sounn SETTING RING 20 Status Set Table of Contents SET OFFICE TIM Einmann 21 SET WORK 2 22 SET AFTER HOURS ssssssssssssecsssecsssecsssessseesse 22 DEtav Messace LENGTI CALL SCREENING MESSAGE ALERT REMOTE PASSWORD ssessssessssessseessseessseesssee 24 RESTORE SETTING TELEPHONE OPERATION WITH THE CorDLess HANDSET24 CALLS IN THE SPEAKERPHONE MODE FROM THE BASE esssssssesssssssssssseeeessseeense 24 CALL IN THE SPEAKERPHONE MODE FROM THE HANDSET sssssssssseesssesssseessees 25 Makine Carts WITH THE HEapset 25 PRE DIALING 25 ANSWERING 2 31 25 SWITCHING BETWEEN THE SPEAKERPHONE 05 AND HEADSET 26 Do Nor Disturs FLASH 27 INSERTING A PAUSE IN THE DIALING SEQUENCE REVIEWING THE REDIAL NUMBERS StorING ReDIAL Record IN PHONE 28 TRANSFERRING A CALL TO ANOTHER EXTENSION 28 RECEIVING A TRANSFERRED CALL FROM ANOTHER EXTENSION 28 Rincer AND RINGER VOLUME 28 SPEAKERPHONE HANDSET AND HEADS
24. ce to insert a pause number if necessary 8 Press the SAVE soft key to save Reviewing Phone Book Records 1 Make sure the phone is OFF not in Talk mode 2 Press the DIR button 3 Press the VOL or button to scroll through the records OR Press the number keys to go to the name of the records started with the corresponding character 4 Then you can press Menu softkey and then use VOL or to select View to review the direct record Editing a Phone Book Record 1 When reviewing the phone book records use the VOL or button the number keys to scroll to the desired record 2 Press EDIT soft key to enter edit mode You may now change the name if desired Please refer to section Handset for name editing method 3 Press SAVE soft key to proceed to number change You may now change the number if desired 4 Press SAVE soft key to proceed to VIP Tone Melody selection You may use VOL or key to scroll to the selection you desired 34 5 Press SELECT soft key to complete NOTE Press the BACK soft key to keep the previous setting making no changes Copying a Phonebook Record You can copy one phone book record or the whole phone book from the handset extension to the base or from the base to desired handset extension In the extension handset 1 While viewing the phone book record press the COPY soft key 2 Copy Current Record or Entire Directory
25. d a 4 way conference is established between the originating caller both lines and the intercom call Intercom Calls One Touch Intercom 1 On the base in idle mode press any One Touch Intercom button 1 10 for the station you want to intercom with One Touch button 1 represents handset 01 2 represents handset 02 etc The Intercom paging ring will be emitted OR You may press the Intercom button then press the Intercom Memory button 1 10 for the stations you want to intercom with OR Press the Intercom button and all the registered handsets and the base except itself list in the log use the VOL or key to scroll to the station you want to intercom with and then press SELECT soft key to confirm NOTE To abort intercom call press the STOP soft key NOTE If the receiving station does not answer within 30 seconds the intercom call is cancelled You will hear an error tone and Unavailable shows in the display Answering an Intercom Call When you receive an Intercom call the display shows the Caller s Name and Phone ID If you want to answer with the speakerphone press the Speaker button If you want to answer by headset press the Headset button on the base or the Talk button on the handset The headset must be already connected If you do not want to answer this intercom call press the REJECT soft key Page The page feature helps you locate a misplaced handset 1 Press the Page button on th
26. default setting is Off 3 Press SELECT soft key to save your selection Dial Mode only applicable for base The Dial Mode of Line 1 and Line 2 can be set separately From the Phone Setting Menu 1 Press the VOL or button to scroll to the Dial mode 2 Press SELECT soft key 3 Use the VOL or button to select Tone or Pulse and use the DIR or CID button to select L1 or L2 4 Press SELECT soft key to save your selection NOTE The Dial mode only can be set in the base menu Area Code only applicable for base The telephone uses the pre programmed area code to determine the number format to display when a valid Caller ID record is received The pre programmed area code is also used for the Dialback feature From the Phone setting Menu 1 Press the VOL or button to scroll to the Area code 2 Press SELECT soft key 3 Use the touch tone pad to enter your 3 digit area code 4 Press SAVE soft key to save your selection Registration only applicable to handset A cordless handset will not operate until it is registered to the base During the registration process keep the handset near the base Up to 10 cordless handsets can be registered to one base NOTE If a handset has not been registered to the base then the display will show PRESS REG INITIATE REGISTRATION once the handset has been activated Press the REG soft key to start the registration From the Phone Setting Menu 1 Pres
27. e base The handset beeps and the Visual Indicator on the handset flashes Paging from Base shows in the handset display 2 To cancel the page press the Page button on the base or press STOP soft key on the base or press Exit key on the base or press any key on the handset Otherwise the paging will last for 2 minutes Auto Standby If you place the handset in the cradle while the handset is off the hook during a call the call is automatically disconnected 30 Caller ID Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service When the unit receives an incoming call with CID information the CID can be shown on the base and handsets Handset Display Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time The unit can store up to 99 records for later review When the memory is full a new call automatically replaces the oldest call in memory NEW appears in the display for calls received that have not been reviewed The line number for the call received is also displayed If two incoming calls come at
28. e for base From the Answer System Menu 1 Press the VOL or button to scroll to Memo recording 2 Use VOL or button to select Line1 or Line2 to save the recording 3 Press SELECT soft key to confirm Record memo after beep shows in the display 4 After the beep begin speaking and Recording shows in the display 5 Press the FINISH soft key to end the recording Message Memo Playback In idle mode press base Ans Sys button when flashing or press Play button on handset or on base The unit enters the message playback mode and the status of messages for each line display Use VOL or can select Line 1 and Line 2 press SELECT soft key to play the messages If the unit has new messages only the new messages will be played otherwise all messages will be played Unit will play messages to the end 37 Answering System Operation During each message playback it shows the current message information on the screen If the message playback is a stored incoming message it shows the message s CID including Date Time and Number If it is memo only Display memo and Date Time During each message playback you can press the CID Next button to skip to the current message OR press the DIR Prev button to replay the message Double press the DIR Prev button to play the previous message If there are no messages the unit will announce You have NO messages Erasing Messages You may erase mes
29. e no CID records in memory splay on handset while the line is in use Indicates handset is too far away from the base and the handset is searching for the base Indicates the person is calling from a number which is blocked from transmission Indicates incoming call is from an area not serviced by CID or the CID information was not sent Handset Sound Signals Signal A long warbling tone with ringer on Two short beeps several times One beep every 14 seconds One long beep after press one key A short warbling tone with ringer on Meaning Signals an incoming call Page signal Low battery warning Confirm Error 40 Other Information Troubleshooting Guide Telephone Solutions No dial tone e Check or repeat installation steps Make sure the base power cord is connected to a working electrical outlet Make sure the telephone line cord is connected to the base and the wall jack e Connect another phone to the same jack If it doesn t work the problem might be your wiring or local service e The handset may be out of range of the base Move closer to the base e Make sure the battery is properly charged for 14 hours Dial tone is ok but can t dial out e Make sure the type of phone service you are subscribed to is TONE or PULSE Handset does not ring e Make sure the handset ringer is set to On e The handset may be out of range of the base Move closer to the base e You have too many
30. ed access and charges to your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby IVs microwave ovens VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices how to properly set channels to avoid interference Typical devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non in
31. et or base to intercom 2 The selected handset or base will emit a page tone The user can press the Talk button on the handset or the Speaker button on the base to answer the intercom call page 3 originating caller can then press the CONF soft key shown on the display to establish a 3 way conference between the external caller and the intercom call 3 way conference call with two lines 1 During a call on Line 1 press the Hold button to put the call on hold 2 Press the Line 2 button or soft key on the handset to get a dial tone Dial the number and then talk to the other person 3 The originating caller can then press the CONF soft key shown on the display to establish a 3 way conference between the two lines 4 way conference call Line 1 Line 2 2 extension 1 Once the base unit or handset has both Line 1 and 2 on hold press the Intercom button and then select the desired handset or base to intercom 2 The selected handset or base will emit a page tone The user can press the Talk button on the handset or the Speaker button on the base to answer the intercom call page 29 Intercom Calls 3 The originating caller can then press the CONF soft key shown on the display to initiate a conference Since Line 1 and 2 are both on hold the user will be prompted to select Line 1 Line 2 or Both to conference with The user can then use the soft keys to select the desired option If the BOTH soft key is selecte
32. etting is VOL 3 3 Press the SELECT soft key to save your selection NOTE If you choose the ringer OFF 11 12 RINGER OFF shows the display 28 Telephone Operation Speakerphone Handset and Headset Volume While the phone is in use during the desired mode press the VOL or buttons until you reach a comfortable listening level The phone stores the setting after the last button pressed Hold In Talk mode press the Hold button to hold the line Line X ON HOLD shows in the LCD display and the line icon will flash On the base the Line button indicator will flash also When the line is on hold the hold alert tone will be emitted Press the corresponding LINE soft key on handset or the Line button on base to release the hold and pick up the call again Conference Calls This system can support 3 way and 4 way conference calls Join a call in progress 1 While call is in progress another user can join that call by pressing the corresponding Line button on the base unit or soft key in the handset Both parties on the original call will hear a tone to alert them someone else has joined the call NOTE If the privacy feature is On for the original call the call cannot be joined by another user 3 way conference call by an intercom call 1 While on call press the Intercom button wait for timer to clear from the screen press the Intercom button again and then select the desired hands
33. f both lines are available Line 1 will be used OR Press a Line button to select a line 2 Press the Redial button The redial number list last 3 previously dialed numbers is shown 3 Use the VOL or button to select the number Press the DIAL soft key to dial out the number NOTE The Redial function will not operate if the number to be redialed contains more than 32 digits If the number is longer than that you will hear an error tone Reviewing the Redial Numbers Your phone records up to three previously dialed phone numbers 1 When the phone is idle press the Redial button 2 Use the VOL or button to view the last three previously dialed numbers 3 While the preferred number is displayed press the Spk Talk or a Line button to dial the phone number 27 Telephone Operation NOTE If you do not select a Line button the line is automatically seized and the number is dialed accordingly Storing a Redial Record in Phone Book 1 sure the phone is OFF not in Talk mode 2 Press the Redial button then use the VOL or button to scroll to the desired redial number Press the SAVE soft key 4 Enter shows in the display Input a name Please refer to section Handset Name for name editing method NOTE name must be input otherwise the record cannot be stored 5 Press the SAVE soft key The desired redial number shows in the display 6 You can edit the teleph
34. is equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the base unit and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This telephone is compliant with the DECT 6 0 standard which 6 operates the 1 92GHz to 1 93GHz frequency range mwa Installation of this equipment is subject to notification and coordination with UTAM Any relocation of this equipment must be coordinated through and approved by UTAM UTAM may be contacted at 1 800 429 8826 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW RISK OF ELECTRIC SHOCK DO POINT WITHIN THE WARNING HEAD WITHIN THE NOTREMOVECOVER OR TRIANGLE IS PREVENT FIRE OR S geanGepls eaers INSIDE ALERTING YOU OF WARNING SIGN ELECTRICAL SHOCK ALERTING YOU REFER SERVICING TO IMPORTANT HAZARD DO NOT DANGEROUS QUALIFIED SERVICE INSTRUCTIONS VOLTAGE INSIDE THE PRODUCT THE PRODUCT PRODUCT TO
35. l Call Records This feature allows you to clear all CID records at once 1 While viewing a CID record press and hold the Delete button Delete All 2 shows in the display 2 Press OK soft key to confirm A confirm tone emit and Empty shows for 3 seconds Dialing Back When reviewing CID records you can dial back the numbers showing on the display by pressing the Headset button or the Talk button or the Spk button or the Line 1 or Line 2 button If You Programmed Your Local Area Code 1 Use the CID button to display the number you want to dial 2 If you see a number with 7 digits i e 555 1234 then the call was received from within your area code However this does not guarantee the call is a local call If you see a number with 11 digits i e 1 234 555 1234 then the call received was not from your area code 3 To adjust the phone number format use the FORMAT soft key For instance a 7 digit local number sometimes cannot be dialed because it requires a 10 digit or 11 digit format Use the FORMAT soft key to scroll through 7 10 and 11 digit numbers 32 Number of digits Explanation Example 7 digits 7 digit telephone number 555 5555 10 9195 3 digit area code 7 digit telephone 425 555 5555 11 91915 long distance code 1 i e 1 425 555 5555 3 digit area code 7 digit telephone number 4 To dial the displayed number select a Line or press Talk Spk Headset b
36. l be sent to all registered handsets Display Setting 1 Make sure your phone is OFF not in Talk mode 2 Press the Menu button on HS or the MENU soft key on BS to go to the main menu 3 Press VOL or button to scroll to Display Setting 4 Press SELECT soft key to confirm and you may program the following items Language Contrast and Backlight base only 18 Programming the Telephone Language From the Display Setting Menu 1 Press the VOL or button to scroll to the Language 2 Press SELECT soft key 3 Use the VOL or button to select English Francais or Espanol The default setting is English 4 Press SELECT soft key to save your selection Contrast From the Display Setting Menu 1 Press the VOL or button to scroll to the Contrast 2 Press SELECT soft key The MIN and MAX contrast scale shows on the display 3 Use the VOL or button to adjust the contrast The display instantly adjusts with each press of the VOL or button 4 Press SELECT soft key to save the desired contrast level Backlight Only applicable for base From the Display Setting Menu 1 Press the VOL or button to scroll to the Backlight 2 Press SELECT soft key and use the VOL or button to select Always On or Automatic 3 Press SELECT soft key to save your selection Sound Setting 1 sure your phone is OFF not in Talk mode 2 Press the Menu button on HS or the MENU
37. lay Ring Volume Ringer On Off and Ringer Volume 30 14 25 14 14 28 31 36 27 17 16 38 24 17 24 31 34 27 23 20 28 5 Saving a CID Record to Phone Book Memory 32 Set After Hours 22 Set Office Time 21 Set OGA 21 Set Work Hours 22 Sound Setting 19 Speakerphone Handset and Headset Volume 29 Standby Screen 14 Storing a Redial Record in Phone Book 28 Storing Record in One Touch Dialing 34 Switching Between the Speakerphone Handset and Headset Mode 26 T Telephone Jack Requirements 7 Telephone Operation 24 Telephone Solutions 41 To erase a message after it playing 38 To erase a message while it is playing 38 To erase all previously played messages in a mailbox 38 Transferring a Call to Another Extension 28 Troubleshooting Guide 41 U Update Handset List 18 Warranty Assistance 44 48 Visit the RCA web site at www rca4business com Please do not send any products to the Oregon address listed in this manual or on the carton This will only add delays in service for your product Telefield NA Inc 4915 SW Griffith DR 205 Beaver ton OR 97005 RCA is a trademark of RCA Trademark Management S A used under license 2010 All rights reserved Model 25252 T0000107 Rev 0 10 52 Printed in China
38. le if both lines are available Line 1 will be used For the cordless handset press the Talk button Wait for a dial tone and then dial the phone number 7 Press Headset button on base or End button on handset when finished CAUTION For servicing or replacement you can purchase a suitable headset through service centre or retailer shop Note Although this device will accept a variety of standard 2 5mm telephone headsets RCA does not guarantee compatibility with 3rd party devices Performance may vary depending on the quality of the headset NOTE If the headset is not connected or if not completely inserted into headset jack an error tone is heard when the Headset button is pressed Pre dialing 1 With the phone idle manually enter the telephone number telephone number shows in the display 2 Press the DIAL soft key on base only Speaker button Talk button handset only or Line 1 or Line 2 button to take a line and then the telephone number will be dialed out Answering a Call For cordless handset 1 Press the Talk button to answer the call in receiver mode OR 2 Press the Spk button to answer the call in speakerphone mode OR 3 Press the corresponding LINE soft key to answer the call in receiver mode 4 When finished press END button 25 Telephone Operation For the base 1 Press the Speaker button to answer the call in speakerphone mode OR 2 Press the corresponding Line
39. lephone company to receive CID information Battery If you experience any of the following problems even after recharging the battery you may need to replace the battery pack e Short talk time e Poor sound quality e Limited range General Product Care To keep your unit working and looking good follow these guidelines e Avoid dropping the handset as well as other rough treatment to the phone e Clean the phone with a soft cloth e Never use strong cleaning agents paint thinner abrasive powder alcohol or other chemical products to clean the unit Doing so will damage the finish e Retain the original packaging in case you need to ship the phone at a later date e Periodically clean the charge contacts on the handset and base with clean pencil eraser 42 Other Information Causes of Poor Reception Aluminum siding Foil backing on insulation Heating ducts and other metal construction that can shield radio signals You re too close to appliances such as microwaves stoves computers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Baby monitor is using the same frequency Handset battery is low You re out of range of the base 43 Warranty Warranty Assistance If trouble is experienced with this equipment for warranty information please contact custome
40. mAh which is compatible with this unit 1 Locate battery which is packaged inside a plastic bag and is separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way PRESS DOWN FIRMLY BATTERY BLACK WIRE RED WIRE 4 Insert the battery pack Close the battery compartment by placing the handset back cover slightly higher than the handset and then sliding the cover down into position A Class Classe 2 Power source 11 Connections amp Setup Base Station The phone may be connected to two line RJ14C wall jacks to accommodate all two lines 1 Choose an area near an electrical outlet and a telephone wall jack RJ11C and place your cordless telephone on a level surface such as a desktop or tabletop or you may mount it on the wall 2 Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet CAUTION To reduce risk of personal injury fire or damage A use only the T 2757 base power adaptor listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position 3 Connect the telephone line cords If you have 2 single line wall jacks installed in your home or office you can use adap
41. nce an incoming ring signal intercom ring When there is an incoming call or an intercom call the status indicators function as normal but the phone will not ring 1 When the unit is idle press the DND Privacy button The last setting is displayed 2 Use the VOL or button to select the duration You may choose from 15 minutes 30 minutes 45 minutes 1 hour or 2 hours and increase the duration by 1 hour intervals up to 24 hours 3 Press the SELECT soft key to confirm The indicator on the base blinks and the display shows how long the ringer will be disabled 4 To cancel press DND Privacy button again NOTE If Intercom Auto Answer is activated the unit automatically answers the intercom call even if the Do Not Disturb function 15 activated Flash Use the Flash button to activate custom calling services such as call waiting or call forwarding which are available through your local phone company Inserting a Pause in the Dialing Sequence Press the pause button twice to insert a delay in dialing sequence when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone Each pause counts as digit in the dialing sequence and is shown as the display Redial 1 Press the Talk button or press the Speaker button speakerphone mode or press the Headset button headset mode and the first available line will go off hook I
42. nd mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage 45 Warranty Limitation of Warranty THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFORMATION GIVEN BY TELEFIELD NA INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER TELEFIELD NA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF OREGON EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warranty Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply
43. ng method 4 Press SAVE soft key Enter Number shows in the display 5 Use the touch tone pad to input a telephone number TIP Press the pause button twice to insert a pause a number if necessary 6 Press the SAVE soft key to enter tone melody selection 33 7 Use VOL or button to scroll to the selection and press SELECT soft key to complete NOTE If Memory full shows in the display you should delete one or more unnecessary records and repeat above steps to continue the call record storage Storing Record in One Touch Dialing Only applicable for base 1 Make sure the phone is OFF not in Talk mode 2 Press STORE soft key 3 Select Button Location shows in the display Press a One Touch button 1 10 to save the record in that memory location NOTE If there is a record stored in selected memory location Press REPLAC soft key to confirm overwrite or press the BACK soft key then repeat the step 1 3 to select a new location 4 Enter shows in the display 5 Use the touch tone pad to enter a name NOTE More than one letter is stored in each of the number keys so it requires more than one press for some letters For example for the letter press the number 2 key twice To add a space press the 1 key 6 Press SAVE soft key Enter Number shows in the display 7 Use the touch tone pad to input a telephone number TIP Press the pause button twi
44. nounced and waits for you to enter 3 digit security code If you don t enter the security code within 7 seconds the phone hangs up You should erase some messages so the answering system may record new messages NOTE The unit also answers after the 10th ring if it is set to Answer Off To access the answering system enter your 3 digit security code Changing the Battery CAUTION To reduce the risk of fire or personal injury use only the Telefield NA Inc approved Nickel metal Hydride Ni MH battery model 104 which is compatible with this unit 1 sure the telephone is OFF not in Talk mode before you replace battery 2 Remove the battery compartment door 3 Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset 4 Insert the new battery pack and connect the cord to the jack inside the battery compartment Put the battery compartment door back on Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 14 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions e Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e reduce the risk of fire or personal injury use only the Nickel
45. number 3 Press the End button when finished Making Calls in the Speakerphone mode from the base 1 Press the Speaker button in base the unit will pick the available line for you If both lines are available Line 1 will be used first OR Press Line 1 or Line 2 button on the base to select the line and the base s speaker will activate 2 Wait for a dial tone then dial a phone number or press One Touch button 1 10 to dial stored phone number 3 Press the Speaker button when finished NOTE After pick the line the call timer starts to run until all the calls are hung up The timer serves for both 2 lines 24 Telephone Operation Making Call in the Speakerphone mode from the handset 1 Press the Speaker button to activate the speakerphone on the first available line OR Press the Line1 or Line2 Softkey to select a specific line The Handset will activate the ear piece Then press the SPK button to switch to the speakerphone mode 2 Wait for a dial tone then dial the phone number 3 Press the End button when finished Making Calls with a wired Headset 1 Plug the headset into the Headset jack on the side of the base or side of the cordless handset 2 Adjust the headset to rest comfortably on top of your head or over your ear 3 Move the microphone to approximately 2 to 3 inches from your mouth 4 For the base press the Headset button on base and the phone automatically selects first availab
46. o ring before the answering system answers a call From the Answering System Menu 1 Press the VOL or button to scroll to the Ring Delay 2 Press SELECT soft key 3 Use VOL or to select Line1 or Line2 press select softkey and then use Vol or button to select from 2 rings to 6 rings or toll saver 4 Press the SELECT soft key to save your selection NOTE When the Toll saver is selected the unit will answer the incoming call after 3 rings if there is new message Otherwise the unit will answer the incoming call after 5 rings Message Length From the Answering System Menu 1 Press the VOL or button to scroll to the Message Length 2 Press SELECT soft key 3 Use VOL to select Line1 or Line2 press select softkey and then use Vol or button to select from 1 to 3 minutes 4 Press the SELECT soft key to save your selection Call Screening From the Answering System Menu 1 Press the VOL or button to scroll to the Call Screening 2 Press SELECT soft key Use the VOL or button to select On or Off 3 Press the SELECT soft key to save your selection Message Alert This feature set your answering system to give an alert tone every 10 seconds when there are new messages From the Answering System Menu 1 Press the VOL or button to scroll to the Message Alert 2 Press SELECT soft key Use the VOL or button to select On or Off Default is On 3 Press the SELEC
47. one book record while in Talk mode 1 sure the phone is ON in Talk mode by pressing the Talk Spk button or selecting a Line 2 Press the DIR button to access the phone book 3 Use the VOL or button or the number keys to scroll to the desired record 4 Press the DIAL soft key to dial the number OR Dial a phone book record while reviewing it 1 sure the phone is OFF not in Talk mode 2 Press the Phonebook button to access the phone book 3 Use the VOL or button or the number keys to scroll to the desired record 4 Press the Talk or Spk button on the handset or press the Speaker or Line 1 2 on the base The number dials automatically Answering System Operation There are two mailboxes in the system One is for Line 1 and another is for Line 2 For memo recording you can select which mailbox is used to record the memo Answering System On Off Press and hold the base Ans Sys button for 2 seconds the Base unit will show the On Off Status menu setting the On off status please refer to the Answering On Off section The Answering system light illuminates when the function is activated If the Ans Sys button indicator is flashing pressing it will go to the Play Message display Otherwise pressing the button will display Line 1 and Line 2 On Off status for 3 seconds Recording Incoming Messages The unit will answer incoming calls or routed calls after X rings pickup delay se
48. one number 7 Press SAVE soft key to enter the VIP Tone Melody selection Transferring a Call to Another Extension 1 Press XFER soft key when the phone is in Talk mode 2 Use VOL or to select the desired handset or base you want to transfer to and then press the SELECT soft key 3 The unit will intercom the selected handset or base and it will ring for this intercom call At this moment the call is on hold 4 Once the selected handset answers the intercom call after the call transfer initialized unit hangs up the call can be transferred to the desired handset or base or press the CONF soft key to enter conference call mode 5 If the selected unit rejects the intercom call the call transfer initialized unit shows Unavailable in the display for seconds and then you can pick up the call again Receiving a Transferred Call from Another Extension If the unit receives a transfer call paging Intercom call from base Handset X shows in the display Press the Talk button handset only or Speaker button both base and handset to answer the call If you press the REJECT soft key the intercom paging will be stopped Ringer On Off and Ringer Volume 1 sure the phone is in idle mode 2 Press the VOL or button to activate the ringer volume setting Press Line1 or Line2 softkey to select the direct line which you want to set then use the VOL or button to scroll to your selection The default s
49. pportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation
50. r service at 1 800 511 3180 If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Any unauthorized repairs changes or modifications not expressly approved by Telefield NA Inc could void the user s authority to operate this product For instructions on how to obtain a replacement unit refer to the warranty included in this guide or call customer service at 1 800 511 3180 Or refer inquiries to Telefield NA Inc 4915 SW Griffith DR 205 Beaverton OR 97005 Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase Date Name of Store 44 Warranty Limited Warranty What your warranty covers Defects in materials or workmanship For how long after your purchase Two years from date of purchase What we will do Provide you with a replacement unit The exchange unit is under warranty for the remainder of the original product s warranty period How you get service Locate your proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period Proof of warranty eligibility is required and must be presented to obtain warranty service Contact RCA Customer Care
51. roduct It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Notes e This equipment may not be used on coin service provided by the telephone company e Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company e Notice must be given to the telephone company upon permanent disconnection of your telephone from your line e If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer US Number is located on the cabinet bottom REN number is located on the cabinet bottom Important Information 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the o
52. s the VOL or button to scroll to Registration 2 Press SELECT soft key and you may program the following items Register and Remove handset 16 Programming the Telephone Register From the Phone Setting Menu 1 Press the VOL or button to scroll to Register 2 Press SELECT soft key Register HS Registering shows in the display 3 Press and hold the Page button on base for about 3 seconds 4 Registering displays to indicate the base is now in registration mode 5 If the registration is successful the handset shows Registration complete for 2 seconds and emits a confirmation tone 6 If the registration is failed i e timeout the handset shows REGISTRATION FAILED for 2 seconds and emits an error tone Remove Handset De registration cancels registration During the de registration process keep the handset near the base WARNING It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered that handset s telephone features cannot be used until the handset is re registered From the Phone Setting Menu 1 Press the VOL or button to scroll to the Remove handset 2 Press SELECT soft key Remove handset shows the display 3 Press the YES soft key to confirm de registration then shows Press REG to initiate registration in the handset NOTE You can press the REG soft key to enter the registation mode again
53. sages in the following ways To erase a message while it is playing 1 Select and play the message you want to erase 2 Press the Delete button The unit will ask you to confirm the deletion 3 Press the OK soft key to confirm it 4 The current message is erased and the next message plays To erase all previously played messages in a mailbox 1 Play a message 2 Press and hold the Delete button for 2 seconds Delete messages in line X mailbox shows in the display 3 Press OK soft key to delete all the old messages Remote Access From Remote Party 1 Dial the telephone number to which the answering system is connected 2 Enter the security code during the outgoing announcement or after you hear the tone NOTE The default security code is 000 3 The following are the voice prompts for the remote menu Press two 2 to play messages press two 2 again to stop Press zero 0 while playing a message to erase Press one 1 to review Press three 3 to skip Press four 4 to activate Off On Press seven 7 to review menu again 4 Enter the remote commands 38 Other Information 5 To exit remote operation hang up The system will automatically disconnect the call if the user does not enter a command within 10 seconds NOTE Only the message being played can be erased in remote access mode Memory Full When the answering system memory is full the system answers after 10 rings Memory full will be an
54. sulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Handset Layout 3 Soft keys DND Privacy button Exit button VOL buttons DIR button Talk button Tone button Mute Del button Int Hold button Connections amp Setup Visual Indicator display 6 0 Spk Speaker button Headset Jack CID button DND Pri Exit Spk off button Pause button Redial button Menu Flash button Connections amp Setup Base Layout Ans Sys button DND Privacy button Vol buttons Memo CID button DIR button utton Play Stop button Exit button One Touch 1 10 buttons 3 Soft Keys LED Mute button buttons Headset button button Flash button Hold button Intercom Redial Speaker button button button Headset Jack 10 Connections amp Setup Installing the Phone Installing the Handset Battery NOTE You must connect the handset battery before use CAUTION To reduce the risk of fire or personal injury use only A the Telefield NA Inc approved Nickel metal Hydride Ni MH battery model 104 6 2 4V 500
55. t in Menu and play the outgoing greeting After hearing the greeting followed by a long beep the caller can leave a message If there is a new message recorded in the unit the Answering system indicator will flash and the envelope icon shows in the LCD 36 Answering System Operation NOTE Your unit will record a message up to the maximum length of time you set as long as the caller continues speaking To save recording capacity your unit will automatically stop recording after 7 seconds of silence or if there is a steady dial tone for 7 seconds The maximum recording time for each incoming message can be set in Menu Monitoring Incoming Calls Whenever an incoming message is being recorded you can hear it through the speaker if Call Screening is On To take the call press Line button on base or Line softkey on handset and the system stops recording Memo Record You can leave a message by pressing the Memo button on base or selecting memo recording under handset menu 1 Press the Memo button base or handset menu to enter memo record mode Press Line1 or Line2 softkey to select the mailbox to save the recording Record memo after beep shows in the display After the beep begin speaking and Recording shows in the display Press the FINISH soft key to end the recording oP w P NOTE The maximum duration allowed for memo is the same as the message length setting in the menu Memo Recording Only applicabl
56. tors couplers not included to combine the 2 single telephone lines into 1 dual lines The adaptor coupler may look similar to the one pictured here and can be purchased from your local telephone products retailer If you have Line 1 and Line 2 wired into one wall jack in your home or office you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 2 jack on the back of the phone as shown below Line 1 2 12 Connections amp Setup 4 Ifyou want to mount the telephone the wall you can plug the 2 lines such as the below drawing OR OR Line 1 2 13 Programming the Telephone 5 Place the handset in the base cradle The charge indicator illuminates verifying the battery is charging 6 Allow the phone to charge for 14 hours prior to first use If you don t properly charge the phone battery performance is compromised Programming the Phone Standby Screen The handset displays the handset name and number date time and battery status and the three soft keys The base displays the current date time and the soft keys NOTE The soft keys will change according to the status of the unit NOTE The base LCD has a dedicated SET CLOCK icon flashing when the clock is not set Please go to menu Phone Setting Date to set the clock Programming Functions The system uses a menu s
57. tructure to give you access to all of the built in features You may program the following items in main menu Phone Setting Display Setting Sound Setting Answering SYS Voice Mail and Restore Setting NOTE During programming you may press the BACK Soft key left at any time to exit the sub menu and return to the main menu or press Exit key to exit programming and return to standby screen NOTE If no key is pressed for 30 seconds the handset will automatically exit programming and return to standby screen Phone Setting 1 sure your phone is OFF not in Talk mode 2 Press the Menu button on HS or the MENU soft key left on BS to go to the main menu Press VOL or button to scroll to Phone Setting 4 Press SELECT soft key right to confirm and you may program the following items Date Time base only Auto Answer handset only Auto Answer Intercom both base and handset Dial Mode base only 14 Programming the Telephone Area Code base only Registration handset only De Registration base only 2nd Call Alert both base and handset Handset Name handset only Update HS List base only Add Headset base only Date Time From the Phone Setting Menu 1 3 Press the VOL or button to scroll to Date Time Press SELECT Soft key LCD will display last set time or if the device is new or has been reset to default the LCD will display 12 00AM 01 01 10
58. utton If You Did Not Program Your Local Area Code 1 Use the CID button to display the number you want dial You will only see 10 digit numbers i e 234 555 1234 2 Press Talk Spk Headset button or select a Line to dial back You may adjust the number format by pressing the FORMAT soft key before dialing Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep The caller identification information appears in the display after you hear the tone e Press the Flash button to put the person to whom you re talking on hold and answer the incoming call IMPORTANT To use all the features of this unit you must subscribe to either the standard Name Number Caller ID Service or Caller ID with Call Waiting Service To know who is calling while you are on the phone you must subscribe to Caller ID with Call Waiting Service Memory Log and Phone Book Directory Memory You may store data in the Phone Book Directory up to 99 records or an Intercom Memory 10 buttons located to the right of the number pad on the base The Phone Book and each Intercom Memory Log stores up to 16 characters and 32 digits The records are stored by alphabetic ascending order Adding Phone Book Entries 1 sure the phone is OFF not in Talk mode 2 Press the DIR button 3 Press the NEW soft key Enter Name shows in the display Please refer to section Handset for name editi
59. your selection The default setting is On 3 Press SELECT soft key to save your selection Handset Name only applicable for handset From the Phone Setting Menu 1 Press the VOL or button to scroll to the Handset name 2 Press SELECT soft key The default name is Handset 3 Use the touch tone pad to enter a name up to 13 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter press the 8 key for the letter press the 4 key twice for the letter H NOTE If you make a mistake press DIR CID button to move the cursor forward or backward and then use the Mute Del button to backspace and delete one character at a time 4 Press the SAVE soft key to save your name You will hear a confirmation tone Update Handset List only applicable for base This function is used to update all registered handsets from the current handset name list From the Phone Setting Menu 1 Press the VOL or button to scroll to the Update HS List 2 Press SELECT soft key 3 The latest handset name list stored in the base wil
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