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Raritan Computer Video Gaming Accessories 5.0.3 User's Manual
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1. Left parenthesis Backward slash Right parenthesis Right bracket Asterisk Caret Plus sign _ Underscore Comma Grave accent Dash Left brace Period Pipe sign Forward slash Right brace lt Less than sign Tilde e Raritan 136 When you re ready to take control Index A Activity Log 101 Administrative Functions e 95 Administrator Interface e 108 Automatic Mouse Synchronization e 56 Auto Scroll e 62 Backing Up Device Configuration 97 Backing Up User Configuration e 97 Backup and Restore Dominion KX II only e 98 Broadcast Port e 102 C Changing a Password e 96 Changing the Keyboard Menu Shortcut Hotkey Combination e 53 Checking JRE Version in Linux e 120 Checking JRE Version in Mac OSX e 129 Checking JRE Version in Windows 116 Checking JRE Version on Sun Solaris 125 Closing a Remote Connection 31 Color Calibration 73 80 Conditions for Intelligent Mouse Synchronization e 135 Connected Server s Toolbar 47 Connecting to Virtual Media e 89 Connection and Video Properties e 69 Connection Info e 31 Connection Profiles e 19 71 Creating Profiles e 19 Deleting Profiles e 29 Diagnostic Interface excluding Dominion KX II 109 Diagnostic Log excluding Dominion KX II e 101 Disconnecting Virtual Media e 88 92 Display and Sorting Options e 36 Raritan When you re ready to take control
2. Raritan When you re ready to take control eMGye E E Build the Keyboard Macro by editing the fields in the Add Keyboard Macro window a Type a name in the Keyboard Macro Name field This name will appear on the MPC or RRC Menu Bar after the macro is created In this example type Minimize All Windows Optional In the Hot Key Combination field select a keyboard combination from the drop down list This allows you to execute the macro with a predefined keystroke when MPC is running In this example select the CTRL ALT 1 keystroke from the drop down list In the Keys to Press drop down list scroll through and select each key for which you would like to emulate key presses in the order by which they are to be pressed Click Press Key after each selection As each key is selected it will appear in the Keys to Release field In this example select two keys the Windows key and the letter D key 65 Keyboard Handler d Inthe Keys to Release field select each key for which you would like to emulate key releases in the order by which they are to be released Click Release Key after each selection In this example both keys pressed must also be released e Review the Macro Sequence field the contents are automatically generated depending on the Keys to Press and Keys to Release selections Ensure that the contents list the exact key sequence you want To remove a step in the sequence select it
3. Raritan Remote Client Import Macros ES The Following macros contain unsupported infomation and will not be imported Bad Data 3 Select the macros to be imported by checking their corresponding checkbox or using the Select All or Unselect All options 4 Click OK and the import will begin iwjAltPrintScreen gum Select All p Unselect All a Ifaduplicate macro is found the Raritan Remote Client Import Macros dialog will appear Do one of the following 106 Raritan When you re ready to take control Chapter 4 Administrative Functions Click Yes to replace the existing macro with the imported version Click Yes to All to replace the currently selected and any other duplicate macros that are found Click No to keep the original macro and proceed to the next macro Click No to All keep the original macro and proceed to the next macro Any other duplicates that are found will be skipped as well Click Cancel to stop the import The following macro already exists aaaa Would vou like to replace the macro Alternatively click Rename to rename the macro and import it If Rename is selected Raritan Remote Client Rename Macro dialog will open Enter a new name for the macro in the field and click OK The dialog will close and the process will proceed If the name that is entered is a duplicate of a macro an alert will appear and you will be required to enter another name for t
4. Checking JRE Version in Linux 1 Ina graphical environment launch a terminal window 2 Type java version in the command line and press ENTER The currently installed version of Java Runtime Environment JRE appears a If your path variable is not set to where the java binaries have been installed you may not be able to see the JRE version b To set your path Assuming JRE 1 4 2 05 is installed in usr local java you must set your PATH variable c To set path for bash shell export PATH PATH usr local java j2re1 4 2 05 bin d To set path for tcsh or csh set PATH PATH usr local java j2re1 4 2 05 bin 120 Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC e These commands can either be typed at the terminal each time you login or you can add it to your bashrc for bash shell or cshre for csh or tcsh so that each time you login the PATH is already set Please refer to your shell documentation if you encounter problems v 7 usr1 localhost File Edit View Terminal Tabs Help usr1 localhost java version java version 1 4 2_06 Java TM 2 Runtime Environment Standard Edition build 1 4 2_06 b03 Java HotSpot TM Client VM build 1 4 2_06 b03 mixed mode usr1 localhost D 3 Ifthe JRE is version 1 4 2 05 or greater proceed with the MPC installation If the version is older please go to the Java website at http java sun com pr
5. Establishing a New Connection 30 F File Server Setup File Server ISO Images Only 88 91 92 For CD ROM DVD ROM ISO Images 88 90 93 For Local Drives e 88 89 Full Screen Target Screen Resolution 57 G General Options RRC Only 113 Import Export Keyboard Macro Definitions 6 103 Installing and Launching Standalone MPC e 12 115 Installing and Launching Standalone RRC e 17 Installing MPC for Linux e 121 Installing MPC for Mac OSX e 130 Installing MPC for Sun Solaris 126 Installing MPC for Windows 116 Introduction and Installation 7 J Java Runtime Environment JRE Requirements e 8 Keyboard Handler e 63 Keyboard Macros 6 64 Keyboard Shortcut Menu 51 111 Keyboard Type MPC Only 81 L Launching Administrator and Diagnostic Interfaces 108 Launching MPC from a Web Browser e 6 12 137 Index Launching MPC in Linux e 124 Launching MPC in Mac OSX e 133 Launching MPC in Windows 119 Launching MPC on Sun Solaris e 128 Launching RRC from a Web Browser e 13 Linux e 120 Log Files 101 Macintosh e 129 Minimum System Requirements e 8 Modem Connectivity e 133 Modifying Profiles e 28 Mouse Synchronization Options e 56 MPC Interface 18 MPC Supported Browsers 11 Navigator e 33 Note to CC SG Users e 8 0 Operation 18 Overview 84 P Prerequisites for Using Virtual Media e 87 88 Raritan Multi Platform Client MPC Supported Operating Syste
6. Connection Profiles Please note that the Security tab is disabled for Generation 2 Raritan devices If your Dominion or IP Reach unit is configured to use a private security key input that key to gain the authorization required to initiate a connection to that IP Reach or Dominion unit Add Connection j x Security Private Key Confirm Private Key he private key MUST match the private key set by he Administrator or connections will be denied OK Cancel e Type the private security key in the Private Key field e Re type the private security key in the Confirm Private Key field to ensure no typographical errors were made 1 Click OK to create the connection profile Modifying Profiles To modify a profile in MPC or RRC 1 Select the device in the Navigator panel and right click on it 28 Raritan When you re ready to take control Chapter 2 Operation 2 Select Modify Profile The Modify Connection window opens Modify Connection UST1G Test Ort WOME 3 Update the fields as appropriate 4 Click OK Deleting Profiles Todelete a profile in MPC or RRC 1 Select the device with a profile in the Navigator and right click on it 2 Select Delete Profile 3 When prompted to confirm the deletion click Yes to delete the profile for this device or click No to return to MPC or RRC without deleting Raritan 29 When you re ready to take control Con
7. Raritan n you re ready to take control MPC and RRC Raritan Multi Platform Client and Raritan Remote Client User Guide MPC Release 5 0 3 and RRC Release 4 66 For Use with Raritan s Dominion and IP Reach products Copyright O 2007 Raritan Inc MPC RRC 0H E December 2007 255 80 5223 This document contains proprietary information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without express prior written consent of Raritan Inc Copyright 2007 Raritan Inc CommandCenter Dominion Paragon and the Raritan company logo are trademarks or registered trademarks of Raritan Inc All rights reserved Java is a registered trademark of Sun Microsystems Inc Internet Explorer is a registered trademark of Microsoft Corporation Netscape and Netscape Navigator are registered trademarks of Netscape Communication Corporation All other trademarks or registered trademarks are the property of their respective holders FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions ma
8. In MPC devices are named according to the Manager Name field in KX Manager s Network Configuration screen Dominion KX II devices are named according to the Device Name field in Dominion KX II Console Network Settings screen In RRC profiled devices are listed in the Navigator according to the data in the Description field of the device s profile Automatically identified devices will be identified according to the name assigned to them in that device s network configuration setting Left Icon Connection Profile Icon 3 Profiled A network connection profile exists for this device Modem Profile A modem connection profile exists for this device Not Profiled MPC RRC found this device on the network but a connection profile does not exist for it Right Icon Network Status Icon 2 Connected green You are currently authenticated and Li connected to this device 5 Available black This device is currently available on the network but you are not currently connected to it Unavailable A profile exists for this device but it is not E currently available on the network Note that all devices with modem profiles to which you are not currently connected will display this icon For each Raritan device to which you are connected the Navigator expands its display tree to show each port for which you have access e Ports displayed with a green icon indicate that you are connec
9. Opens the Video Settings dialog box to manually Video Settings jl adjust video conversion parameters 1 On the Video menu click Video Settings The Settings window appears 76 Raritan When you re ready to take control Chapter 2 Operation These settings can be refreshed using the Color Calibration command described in the next section by manually forcing IP Reach or Dominion to auto detect the video settings on the Video menu click Auto sense Video Settings or by changing the settings in this screen After you change a value click Apply to test the setting e Noise Filter IP Reach or Dominion can filter out electrical interference of video output from graphics cards This feature optimizes picture quality and reduced used bandwidth Note The default Noise Filter is 4 Raritan recommends that you lower this value to 0 zero Raritan 77 When you re ready to take control Keyboard Handler 78 Higher Noise Filter settings instruct IP Reach or Dominion to transmit a variant pixel of video only if a large color variation exists in comparison to its neighbors However setting the threshold too high can result in the unintentional filtering of desired screen changes Lower Noise Filter settings instruct IP Reach or Dominion to transmit most pixel changes Setting this threshold too low can result in higher bandwidth use Note Lower Noise Filter settings approximatel
10. conflicts or to deal with firewall issues you may want to use a different broadcast port To change the auto discovery port from the default broadcast port of 5000 select the device in the RRC Navigator On the Tools menu click Options The Options window appears eg sritan Remote Chent GerryKX432 Gerry X432 at 192 168 51 184 Channel 3 Z Connection Keyboard Video Meuse Tools Wew Window Help 2181 xl CHEESE Qi eI ES E3ESL 5 ERI LI EIL 21 v Show scrol odes 7 Auto Sync mouse in two curtor mode V Display single cursor mode instructions F AutoCoke Calbxanon KVM Switch OSUI Hot Key Scroll Lock Scroll Lock NumLock Mum Lock C Caps Lock Caps Lock 845888 SERERRERERRRERGE EY ulii In the Broadcast Port panel at the bottom of the window type the new port number in the Port field and then click OK Note If you want MPC RRC to auto discover Raritan devices on the new broadcast port you entered in the Options window you must configure all Raritan devices to use the new port number 102 Raritan When you re ready to take control Chapter 4 Administrative Functions Remote Power Management MPC and RRC can manage AC Power to associated targets when used with a properly configured Raritan Remote Power Control Strip RPC Strip RRC provides three options for the remote power management of targets Power On Power Off and Cycle Power To change the power status of a tar
11. device such as IP address custom TCP ports preferred compression settings and custom security keys A profile is required to access devices outside your subnet and to access devices using dial up connection Through profiles you can set up personalized connections these profiles are not shared among other users Tip If your Raritan device is configured to use a custom TCP port or a group security key first create a connection profile so that you can access the device Creating Profiles gt To create a profile 1 There are two ways to create a profile Raritan j When you re ready to take control Connection Profiles 20 1 For automatically discovered devices right click on the device name in the Navigator and select Add Profile from the shortcut menu For other devices select Connection gt New Profile The Add Connection window opens Options are organized into three tabs Update the Connect tab Add Connection E x Compression Security Description Product Dominion KX G2 v Connection Type TCP IP Connection rFind Raritan device By amp IP Address Q Name O DNS vj Use Default Port Number Port Number oon Description Type a meaningful description up to 32 characters alphanumeric special characters on page 136 allowed This description identifies the Raritan device in the Navigator Product Select the Raritan product you are using from th
12. 1 Dial Up Networking Hot Key Activation If you assigned a Hot Key combination to a macro when building it you can execute the macro by pressing its assigned keystroke In this example press the keys CTRL ALT 1 simultaneously to minimize all windows on a Windows target server 68 Raritan When you re ready to take control Raritan Chapter 2 Operation Connection and Video Properties The IP Reach and Dominion dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints The IP Reach and Dominion units optimize KVM output not only for LAN use but also for WAN and dialup use These units can also control color depth and limit video output offering an optimal balance between video quality and system responsiveness for any bandwidth constraint The following parameters in the Connection Properties and Video Settings windows can be optimized to suit your requirements for different operating environments Connection Properties o Connection Manually adjust bandwidth related options di Properties connection speed color depth smoothing etc To set the connection properties 1 Select Connection gt Properties In MPC the Properties Dialog opens In RRC the Modify Connection window opens Properties Dialog E x Compression Connection Speed Auto Detect Color Depth 1s bi RGB Color Smoothing Low OK
13. 184 Login complete Raritan 61 When you re ready to take control Screen Modes 62 Auto Scroll The auto scroll feature automatically scrolls the video display in the direction of the cursor as the cursor approaches the edge of the display A thin border appears around the perimeter of the Remote Desktop Area this border can be activated using the Tools menu If you see scroll bars when you move the mouse cursor onto the border the screen will automatically scroll in the appropriate direction Z EE A291 1323 DDIDDDDDDDDDDDDEDIDDETT T lc Note Enabling Scale Video will scale the complete target video image to fit the Remote Desktop Area as it grows or shrinks You can combine this setting with Target Screen Resolution for a full screen affect on targets with a higher resolution than your desktop Raritan When you re ready to take control Keyboard Handler Chapter 2 Operation RRC sends all keystroke combinations to the target system with the following exceptions CTRL ALT DEL Reboots the computer the sequence is sent to the local system and the Windows Security Task Manager Shutdown etc dialog is displayed CTRL Num Lock This toggles the state of the Num Lock LED if the Num Lock state of the local system disagrees with that on the target system CTRL Caps Lock This toggles the state of the Caps Lock LED if Caps Lock state of the local system disagrees w
14. 2 Type java version in the command line and press ENTER The currently installed version of Java Runtime Environment JRE appears a If your path variable is not set to where the java binaries have been installed you may not be able to see the JRE version b To set your path Assuming JRE 1 4 2_05 is installed in usr local java you must set your PATH variable c Toset path for bash shell export PATH PATH usr local java j2re1 4 2 05 bin d To set path for tcsh or csh set PATH PATH usr local java j2re1 4 2 05 bin lt Raritan anu When you re ready to take control Solaris e These commands can either be typed at the terminal each time you login or you can add it to your bashrc for bash shell or cshre for csh or tcsh so that each time you login the PATH is already set Please refer to your shell documentation if you encounter problems Terminal Tee ndow Edit Options m wi java version java version 1 4 2 05 Java TM 2 Runtime Environment Standard Edition build 1 4 2 05 b04 Java HotSpot TM Client VM build 1 4 2 05 b 04 mixed mode B 3 If the JRE is version 1 4 2 05 or greater proceed with the MPC installation If the version is older please go to the Sun website at http ava sun com products to download the latest Runtime Environment Installing MPC for Sun Solaris You must have administrative privileges to install MPC 1 Logon to your Sun Solaris machin
15. Cancel Apply 69 When you re ready to take control Keyboard Handler 70 Properties Dialog Compression Connection Speed Auto Detect v Color Depth Auto Select Color v CO Progressive Update C Internet Flow Control PEE cge off Frames per second amp 5 fps 10 fps Modify Connection Auto Select Color Piecressive Update L 2 Update the settings in the Compression tab Raritan When you re ready to take control Chapter 2 Operation Connection Speed Use this setting to manually adjust the connection speed to accommodate bandwidth constraints IP Reach and Dominion can automatically detect available bandwidth and not limit bandwidth use but you can also adjust this usage according to your needs Depending on the Raritan device in use different options may be available Auto Detect 1G Ethernet 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 1mb Fast DSL T1 512 kb Medium DSL T1 384 kb Slow DSL T1 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem Color Depth IP Reach and Dominion can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths Select from among the options in the drop down list depending on the Raritan device in use different options may be availabl
16. Channel e exu 9 Channel 9 10 hannel 19 11 Channel 11 12 Channel 12 22 Channelt2 000000 s Dominion KX 192 169 51 120 Login complet Deminien KX 192 168 513 120 X 192 168 512 120 Dominion KX 192 168 53 120 Login omple Dominion KX 192 168 513 120 connected Dominion KX 292 168 532 180 Disconnected Dominio KX 152 168 53 200 Disconnected Searching for Raritan device at 292 168 5186 KX KIM 54 192 1 uia 2 Use the settings in Control Panel to personale your computer Windows Update Windows 2000 Suport 3 9 amp Hamon Keybosd inem Internet Select antem to view its description ahiisg 4 Wanversand Sded ed Sarkad Symantec Caprese a5 lada Muiteeda Veeipdale Chapter 2 Operation Raritan When you re ready to take control Single Cursor Mode 55 Single Mouse Mode Dual Mouse Mode 56 When in Dual Cursor mode press CTRL LEFT ALT M and execute the Synchronize Mouse shortcut to force realignment of the mouse pointers If the mouse pointers still remain out of sync click on the Auto Sense Video Settings button on the Toolbar Auto Sense Video Settings button Note When in Dual Cursor mode if the dual mouse pointers are synchronized but left idle for five minutes or longer the target mouse pointer will automatically align itself with the upper left corner of
17. Ioj x File Edit View Favorites Tools Help Go Address MAAE 13 When you re ready to take control Raritan Remote Client RRC Note IP Reach and Dominion units ship with the default IP address of 192 168 0 192 Please note that an IP address must be used Hostnames are not currently supported 2 You will be redirected to an HTTPS 128 bit secure Web page so you can launch RRC A Raritan Remote Client Microsoft Internet Explorer http 192 168 50 173 Gc Raritan Raritan Remote Client 1 21 2003 16 56 34 358 Raritan Remote Client loading 44 Raritan When you re ready to take control Chapter 1 Introduction and Installation 3 Depending on your browser and its security configuration you may see any or all of the following dialog boxes confirming access and launch of an externally provided program Click Yes to advance through any of these prompts Security Alert Raritan When you re ready to take control 15 Raritan Remote Client RRC Internet Explorer Internet Explorer Removing RRC from the Browser Cache To remove RRC from your browser cache for any reason follow the standard procedure for your Web browser software Directions for Internet Explorer v6 0 1 If you have used RRC recently exit all instances of Internet Explorer and restart Internet Explorer 2 On the Internet Explorer Tools menu click In
18. Toolbar sends this key sequence to the server or KVM switch to which you are currently connected In contrast if you were to physically press the CTRL ALT Delete keys while using MPC or RRC the command would first be intercepted by your own PC due to the structure of the Windows Operating system instead of sending the key sequence to the target server as intended Building a Keyboard Macro These directions describe how to create a keyboard macro for the Windows command Minimize All Windows Show Desktop Follow these steps substituting the appropriate key combination for the command you want to create your own macro For example In Windows pressing a keyboard macro is a shortcut that sends a command to your PC When connected to a target server with MPC or RRC a keyboard macro is one means to accomplish this task on the target server because pressing the key combination results in your own client PC intercepting the command and performing it instead of sending the command to the target server as intended 1 Onthe Keyboard menu click Keyboard Macros Raritan When you re ready to take control Chapter 2 Operation 2 When the Keyboard Macros window appears click Add to add a new macro The Add Keyboard Macro window appears Add Keyboard Macro Right Ctrl Left Alt Right Alt Left Shift Right Shift Left Windows Key Right Windows Key Menu Key Print Screen SysRgq Pause Scroll Lock mel mel
19. V v Downloaded Applets v Downloaded Applications v other Files Cancel b Click OK MPC Supported Browsers MPC supports the following browsers e Internet Explorer 6 and 7 e Firefox 1 5 and 2 0 e Mozilla 1 7 e Safari 2 0 Raritan Multi Platform Client MPC Supported Operating Systems Raritan When launched as web applet or as a standalone application MPC allows you to reach target servers via different Raritan Dominion KX and IP Reach models Raritan MPC is compatible with the following platforms e Windows XP e Windows 2000 SP4 e Windows Vista e Red Hat Linux 9 0 e Red Hat Enterprise Workstation 3 0 and 4 0 e SUSE Linux Professional 9 2 and 10 e Fedora Core 5 and above e Mac e Solaris 11 When you re ready to take control Raritan Remote Client RRC Launching MPC from a Web Browser Important Regardless of the browser you use you must allow pop ups from the Dominion device s IP address in order to launch MPC 1 To launch MPC from a client running any supported browser type http IP ADDESS mpc into the address line where IP ADDESS is the IP address of your Raritan device MPC will launch in a new window that does not contain a menu bar tool bar scroll bar or address bar Work in this window and toggle to other open windows using the ALT Tab command Note The ALT Tab command will toggle between windows only on the local system 2 When MIC launc
20. at 192 168 50 173 Rack2 FilePiintServen e iri e Fle Edt Format Hep Bag Dalas Modern 463 555 2511 D 0 Hessqusters 192 169 50 173 Baan BB Rack WebSerices Seal Pot 0 D LIES 16850 125 start td E ns uned Notepad 3 On the Video menu click Calibrate Color The target device screen will update its calibration 80 Raritan When you re ready to take control Chapter 2 Operation Tip You can also specify automatic color calibration using Tools gt Options Refer to General Options see Tools Options on page 110 for more information Keyboard Type MPC Only MPC will not auto detect the type of keyboard you use so you must specify your keyboard type to ensure accurate keyboard mapping Options include US International French German Japanese and UK English 1 Onthe Video menu click Options 2 Click on the Keyboard Type drop down arrow and select your keyboard type from the list 3 Click OK Raritan a When you re ready to take control Keyboard Handler Note Because of a limitation in the Java Runtime Environment JRE Fedora Linux and Solaris clients receive an invalid response from Alt Gr on United Kingdom and US International language keyboards Fedora Linux and Solaris do not pick up events for the Alt Gr key combination for Java 1 4 2 or 1 5 Java 1 6 appears to improve on this although the keyPressed and keyReleased events for Alt Gr still identify it as an unknow
21. ccssssssesscossussnosssonssusecssesnsessseconenssusnnetosennsuesnocosessgususessaasasetntess 133 Mei Connectivity D M 133 To Make Modem Connectivity Available on Unix Linux and MAC OS for Non Root SOLS 133 Chapter 6 Conditions for Intelligent Mouse Synchronization 135 Chapter 7 Special Characters 136 Index 137 zie Raritan z When you re ready to take control What s New in the MPC and RRC User Guide The following sections have changed or information has been added to the User Guide based on enhancements and changes to the equipment and or user documentation e Import Export Keyboard Macro Definitions on page 103 Newly added functionality e Launching MPC from a Web Browser on page 12 Updated with information on using Alt Tab to toggle between windows on local systems e Keyboard Macros on page 64 Information on using macros for hot keys in MPC has been added Please see the Release Notes for a more detailed explanation of the changes applied to this version of the application Raritan 6 When you re ready to take control Chapter 1 Introduction and Installation Raritan Multi Platform Client MPC and Raritan Remote Client RRC are graphical user interfaces for the Raritan Dominion KX and IP Reach product lines providing remote access to target servers connected to Raritan KVM over IP devices Non Windows users must use
22. directions on changing the default keyboard combination Execute any of the commands on the shortcut menu either by pressing on your keyboard the underscored letter on the button face or by clicking the button in the menu with your mouse cursor Note You must use the LEFT ALT key on your keyboard Raritan i When you re ready to take control Keyboard Shortcut Menu Press CTRL LEFT ALT M and then press Toggle to from Full Normal Screen Mode F Perform video Auto Sensing A m Display connection information Display or Set connection properties Display or Set Video Settings Refresh screen Color Calibrate Synchronize mouse oi c n wW z4 Change to from Single Double cursor mode Send CTRL ALT DEL to the target system D Send CTRL ALT M to the target system N Exit the Dialog Menu without altering the Esc keyboard state f Full Screen Mode is active executing this command will automatically end Full Screen Mode f Full Screen Mode is active executing this command will automatically end Full Screen Mode only in RRC B5 Raritan When you re ready to take control Chapter 2 Operation Windows Key and Keyboard Shortcuts in MPC Windows Key and the Start Menu When running MPC on a Windows JRE 1 4 2_x platform if you press the Windows Key to display the Start Menu the Start Menu will only appear on the Client m
23. eae eas E RE Re EUR 51 Windows Key and Keyboard Shortcuts in MPC ssssssssssssseeee 53 Changing the Keyboard Menu Shortcut Hotkey Combination sss 53 zie Raritan ii When you re ready to take control Contents Single Mouse Mode Dual Mouse Mod e ccsccscssessersssoscsessssssossastonscsessonssevessossenssansonescorssanesveseone 54 Automatic Mouse Synchronization eee tetn tentent entente 56 Mouse Synchronization Options scaccsc ssscssscsscesssscssdssdecenesosestsstesesesesasesesceadesssesobestnesiiecesesnse 56 Sereen MODES E M 57 Full Screen Target Screen Resolution sss 57 srl 61 Abiron oido e M H 62 Keyboard Handler certe rere rere eir ei eg d E ded ren YR He REE RR TE 63 Keyboard Macros m 64 Connection and Video Properties i c rte t rr ert e P k e 69 Color Calibrations aeter corro contains risen Pad erit aee ie Por mei i Pre r 80 Keyboard Type MPC Only eite rure horreo rn teen eti reet d reip creado 81 Chapter 3 Virtual Media 84 cu 84 Prerequisites for Using Virtual Media ertet rr ertet eret tton enr 87 Using Virtual Media ertet trente rne ret cues SE is e Aenne Ra Tess 88 Connecting to Virtual Medi rre ttem sexe SE ene er orte eret eee 89 For LOCAL M M 8
24. is removed from the toolbar And when the Raritan device is disconnected all of the buttons corresponding to the ports of that device are removed from the toolbar The default for the Connected Server s Toolbar is that it is enabled visible iB c3 D gt To display the Connected Server s Toolbar when not already visible Select View gt Connected Server s Toolbar Raritan When you re ready to take control 47 Toolbars and Shortcuts 48 gt To view the window for a target server Click the button for the appropriate connected target server The window for the corresponding port is brought forward and the button for the selected port is highlighted Note When you click a button that is already highlighted the corresponding window is minimized If you click that button again the window is brought forward and maximized Notes for Full Screen Mode e Without getting out of full screen mode click on the Connected Server s Toolbar button to open the video window for the appropriate target server Please note that this action is window swapping not video switching e Buttons corresponding to windows that do not support full screen are not shown in the toolbar for example serial ports generation one G1 admin ports and G1 diagnostic ports e When you move your local cursor to the top while in full screen mode the Connected Server s Toolbar appears e The Connected Server s Toolb
25. my Network Places Documents 5 KeyboardMacros kbm 2 Desktop Y My Documents My Computer My Network File name Places Save as type Raritan Keyboard Macros kbm 104 se Raritan When you re ready to take control Chapter 4 Administrative Functions gt To import macros 1 Click Tools gt Import Macros to open the Raritan Remote Client Import Macros dialog By default the macro will exist on the desktop Look in 8 Desktop e P My Computer My Recent my Network Places Documents KeyboardMacros kbm 3 Desktop wi Y My Documents My Computer MyNetwork Filename ME Places Files of type Raritan Keyboard Macros kbm Cancel 2 Click on the macro file and click Open to import the macro Click Cancel to close the dialog without importing the macro file The Raritan Remote Client Import Macros dialog will open a Iftoo many macros are found in the file an error message will be displayed and the import will terminate once OK is selected A You cannot import more than 32 keyboard macros Raritan 105 When you re ready to take control Import Export Keyboard Macro Definitions b If the import fails an error dialog will open and will display a message regarding why the import failed Select OK to continue the import without importing the macros that cannot be imported or select Cancel to close the dialog and stop the import process
26. ooo Logging L Enable Logging OK Cancel Apply 9 KVM Switch OSUI Hot Key Select the hotkey to use when switching between target server displays 10 For the Broadcast Port type the broadcast port number in the Port field if you want to use a port other then 5000 11 Check the Enable Logging checkbox only if directed to by Technical Support This option creates a log file in your home directory 12 Click OK when finished or click Cancel to exit this window without saving changes Click Apply any time during your selection to apply an option you have chosen ia Raritan When you re ready to take control Chapter 4 Administrative Functions General Options RRC Only T BB 5122 RHS L EIU 5 Channel S gen l EXI I LI Ml eme Ml 10 Chane 10 AB 11 horel 11 AB 12 harel 12 MB 13 Charest 13 Ml 18 chanel 18 EET MB 20 Chorei 20 Charel 21 Channel 22 23 Charen 23 MB 24 chere 24 M 25 Charrel 25 Ail 26 Channel 25 Raritan When you re ready to take control On the Tools menu click Options to view the Options screen You can customize your keyboard and video options to optimize use Click on the check box before Show scroll borders to view the thin scroll borders that show the Auto Scroll area Click on the check box before Auto Sync mouse in two cursor mode to enable Automatic Mouse Synchronization 113 General Options RRC Only 4 Clic
27. 0 Raritan When you re ready to take control Chapter 4 Administrative Functions 4 Check the Display single cursor mode instructions check box if you wish to see the following instructions when entering single cursor mode Single Cursor Mode a x You are about to enter Single Cursor mode While you are in this mode this software will have exclusive control over the mouse and keyboard To exit Single Cursor mode you must press Ctrl Alt M then S Y Show this dialog each time you start Single Cursor mode OK Cancel 5 Check the Automatic Color Calibration check box to enable automatic color calibration This option is available for KX generation 1 C1 only 6 Select the Keyboard Type from the drop down list depending on the Raritan device in use different options may be available US International French France German Germany japanese United Kingdom Korean Korea 7 Keyboard Shortcut Menu Hotkey Select the key combination you would like to use to invoke the Keyboard Shortcut Menu on page 51 Select from among the options in the drop down list Ctrl Alt any uppercase letter Raritan 2d When you re ready to take control Tools Options 8 For advanced options open the Advanced tab Options General Advanced KVM Switch OSUI Hot Key Scroll Lock Scroll Lock O Num Lock Num Lock 2 Caps Lock Caps Lock Broadcast Port Port
28. 01 195 192 168 51 1 S a Mg xio 192 168 51 55 amp By x 12 0006 192 165 51 159 Raritan s Dominion KX101 Color Settings window varies from those of other Dominion KX units 1 Inthe Color Settings panel adjust the following options Brightness Controls the backlight on your screen Red Contrast Controls the level of red tone on your screen Green Contrast Controls the level green tone on your screen Raritan 79 When you re ready to take control Keyboard Handler Blue Contrast Controls the level of blue tone on your screen Click on the Link Color Controls check box to make all above slide adjusters move in unison when any one option is moved 2 Click OK when finished Color Calibration Color Adjusts color settings to reduce excess color 4 Calibration noise Use the Color Calibration command if the color levels hue brightness saturation of transmitted video images do not seem accurate IP Reach or Dominion color settings remain the same when switching from one target KVM Server to another so you can perform Color Calibration once to affect all connected target servers 1 Openaremote KVM connection to any server running a graphical user interface 2 Ensure that a solid white color covers approximately 15 or more of the target server s desktop suggestion open Microsoft Notepad and maximize the window Raritan Remote Client Headquarters PM IP Reach
29. 19 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9 B0 ZE Raritan When you re ready to take control Chapter 2 Operation Choose one of the following options to establish a remote KVM console connection e Double click on the KVM port you want to control this method closes any previous connection before connecting to the new port e Right click on the port and select Switch from the shortcut menu this method closes any previous connection before connecting to the new port e Right click on the port and select New Connection from the shortcut menu this method allows you to connect to the selected port without closing any previous connections creating a new connection if the device supports multiple concurrent connections Once connected Raritan KVM over IP devices display real time video output of the target server this video is compressed and encrypted according to the configuration settings specified by the Administrator You now have complete low level control of the KVM console as if you were physically located next to the server e To close a connection right click on the connected device and click Disconnect e To exit MPC or RRC completely on the Connection menu click Exit Keyboard Shortcut Menu To access the MPC or RRC keyboard shortcut menu use either the default keyboard combination of CTRL LEFT ALT M or the keyboard combination you assign please see next section for
30. 40 1 7 Reset V Create shortcut on the desktop Made with IzPack http www izforge com Previous Raritan 153 When you re ready to take control Linux 9 The installation is complete the final screen indicates where you will find an uninstaller program and allows the option of generating an automatic installation script Click Done to close the Installation window d IzPack Installation of Raritan Multi Platform Client T Installation has completed successfully T An uninstaller program has been created in fusrflocal Raritan Raritan Multi Platform Client 4 40 1 7 Uninstaller P Generate an automatic installation script Made with IzPack http www izforge com Launching MPC in Linux 1 Opena terminal window and change directories to the directory where you installed MPC default location usr local Raritan Raritan MPC 4 40 1 7 Raritan 1 24 When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 2 Type start sh and press ENTER to launch MPC LTE LT A TTT ETT TT TTT y Oe De Solo oe 4 e on ty mae PORNE 3 Double click on the desired device to establish a connection type your Username and Password and click OK to log on Please refer to Chapter 2 Using MPC for additional operation instructions Solaris Checking JRE Version on Sun Solaris 1 Launch a terminal window on the Sun Solaris desktop
31. 9 For CD ROM DVD ROM ISO Images ien ino consen ei teret eee rk ee axe ders eoe eR Eee Rn 90 Disconnecting Virtual Media etae eot nin snot enn poa e iet bon essays bnt as tues KEENE Aa KEKE EEK 92 File Server Setup File Server ISO Images ONIY uriase eikeen eee 92 Chapter 4 Administrative Functions 95 Upgrading Device Firm Ware iius esee oe ie assdosednasavestonsdesidesstesisesadecsbessbvsstoveies Gussion 96 Changing a Password niti ROM ORE ER ER E HD AGUNT REED A 96 ROS TALES DeVICes orr e DII DUUGOD E OES GI tete UE 97 Backing Up Device Configuration scacsuscocessvessscsosesncssnecsscsadusonesosestssteseseseoasvtescvadesssnsonesenesaseceseseon 97 Restoring Device COMM SULALION cos sasesesecosesnsessiocssesssasoncsosesesusescsesesasesoionesesusesodesssesssecesesage 97 Backing Up User Configuratio ice ecrire terrere irit ener Pe eee Ea Sa S REPRISE RIS EE EHE YER 97 Restoring User Come uration ces cac coscsasesssecosesssessiocsicessusenotosesesssnseseecsasesoienedesnsesobessiesstecederase 97 Backup and Restore Dominion KX II only sse ene 98 dg c TRN 101 m enuigRo rd 101 Diagnostic Log excluding Dominion KX II 101 Broadcast uo M 102 Remote Power Management eiii HO RH D RR EE aaa ERE Eee EXT EUR RR eR asasi 103 Import Export Keyboard Macro Dehra tories seo uidetiquo
32. Kx 2 Jj kx 2 0 0 0 5146 rfp Kx 2 0 0 1 5038 rfp 9 kw 2 0 0 2 5135 4p DY x z a File name MPCO315 rfp Files of type RFP Files rfp v 2 Navigate to the desired directory and give the backup file a name Backup files have an extension of rfp 3 Click Save A message is displayed confirming the successful backup 4 Click OK Raritan ad When you re ready to take control Backup and Restore Dominion KX II only 100 gt To restore Select Tools gt Restore Configuration The Restore Device Configuration dialog opens Restore Device Configuration X wok os Eee 7 i t s BB 9 fp Kx 2 0 0 2 5265 rfp Kx 2 0 0 2 5324 rfp 7 u 8o07 18 22 fp Orfp Kx 2 0 0 2 5274 rfp 7 Kx 2 0 0 2 5333 rfp 8 rfp KX 2 0 0 2 5279 fp ks 2 0 0 2 5343 rfp Orfp Kx 2 0 0 2 5282 rfp ks 2 0 0 2 5351 fp tirfp 7 Kx 2 0 0 2 5288 rfp mpcosis rfp 4 rfp Kx 2 0 0 2 5310 rfp Testirfp a File name MPCO315 rfp Files of type RFP Files rfp v 2 Navigate to the appropriate directory and select the backup file 3 Click Open The Restore Packages dialog opens Restore Packages bed amp Full Restore Protected Restore Q Custom Restore Custom Packages Available L1 User and Group Restore LI Device Settings Restore meum ox Cancel 4 Select the type of restore you want to run Raritan When you re re
33. ROM DVD ROM ISO Images This option mounts CD ROM DVD ROM and ISO images To access a CD ROM DVD ROM or ISO image 1 From MPC select Virtual Media gt Connect CD ROM ISO Image The Map Virtual Media CD ISO Image dialog opens Map Virtual Media CD ISO Image Dominion KX2_Port1 E x Select a CD DVD drive or an ISO image to mount onto the target server Local CD DVD Drive D CD ROM x ISO Image Image Path Browse O Remote Server ISO Image Hostname Image File Server Username File Server Password Connect Cancel 2 Forinternal and external CD ROM or DVD ROM drives a Select the Local CD DVD Drive option Raritan When you re ready to take control Chapter 3 Virtual Media b Select the drive from the Local CD DVD Drive drop down list All available internal and external CD and DVD drive names will be populated in the drop down list c Click Connect 3 For ISO images a Select the ISO Image option Use this option when you want to access a disk image of a CD DVD or hard drive ISO format is the only format supported b Click the Browse button c Navigate to the path containing the disk image you want to use and click Open The path is populated in the Image Path field d Click Connect 4 For remote ISO images on a file server a Select the Remote Server ISO Images option b Select Hostname and Image from the drop down lis
34. Raritan KVM over IP device Please note that only Intelligent and Standard mouse are available to MPC and RRC users working on Dominion KX units Raritan When you re ready to take control Screen Modes Raritan Chapter 2 Operation Full Screen Target Screen Resolution Besides a standard view MPC and RRC provide a Full Screen view and a Scaling option which increase the Remote Desktop Area making viewing the target video easier In MPC this option is called Target Screen Resolution mode and in RRC it is called Full Screen mode Use the Full Screen Mode shortcut on the Toolbar to activate Full Screen mode or use the menu commands as described A Note Full Screen Mode is not available in MPC only on a Dominion KX unit when the KX unit is under CommandCenter Secure Gateway CC SG control MPC Target Screen Resolution Mode Target Screen Resolution mode removes the surrounding MPC graphical interface except for scrollbars and your local desktop area completely filling your monitor with the target server video Your monitor s resolution may be adjusted to match the resolution of the target server To view which video resolutions your system supports access your computer s Control Panel from the Windows Start menu double click on Display and click on the Settings tab Activate Target Screen Resolution mode once connected to a target from the View menu On the View menu click Target S
35. Raritan Multi Platform Client and Windows users running Internet Explorer must use Raritan Remote Client In This Chapter Use with Raritan Products rrr rene errore 7 Minimum System Requirements sss 8 Raritan Multi Platform Client MPC Supported Operating Systems 11 Raritan Remote Client RRC serrera rtr etin cobs inte Fes e tro covets 12 Use with Raritan Products Raritan Raritan Multi Platform Client MPC and Raritan Remote Client RRC are intended for use with the following products Product MPC RRC Dominion KX II G2 Dominion KX I G1 Dominion KX101 G1 Dominion KSX G1 IP Reach x lt Kx mK KX OX x lt x amp K OX UST IP G1 Legend G1 Generation 1 G2 Generation 2 There are some differences between MPC when used with the Dominion KX I and Dominion KX II devices these differences are noted in the user manual Note RRC cannot be used with Dominion KX II devices When you re ready to take control Minimum System Requirements Minimum System Requirements The minimum system requirements for the Raritan Multi Platform Client and Raritan Remote Client are e CPU Speed 1 0 GHz e RAM 512 Mbytes Note Running the client software on system configurations below either of these specifications may impact performance and result in errors Note to CC SG Users If you are using Dominion KX II in
36. Raritan device Note For security reasons you must use the MPC standalone client if you require modem access In addition one modem on a client PC can be used for only one device connection 22 Raritan When you re ready to take control Chapter 2 Operation i Add Connection Connect Description Product Connection Type I2GTE TN UT aer ose cen e Use Default Port Number For TCP Ports Dominion KX and IP Reach are automatically configured to use TCP Port 5000 when communicating with MPC RRC If you do not want to use the Default Port Number Raritan 23 When you re ready to take control Connection Profiles Clear the Use Default Port Number check box Type the configured TCP Port to be used in the Port Number field 1 Update the Compression tab not available for Generation 2 C2 Raritan devices 24 Raritan When you re ready to take control Add Connection Raritan When you re ready to take control Chapter 2 Operation Connect Compression Color Depth Auto Select Color M L1 Progressive Update L Internet Flow Control Smoothing End Frames per second 5 fps 10 fps Add Connection Auto Select Color Select Auto Select Color z E Piogessive Update mi Connection Speed Select the Connection Speed from the drop down list IP Reach and Dominion can automatically detect available ban
37. Remote KVM Console Control ccccccccccsssseccessececessececessseeceesseeeeesseeeees 50 Keyboard Shortcut Metu rtr hen tenente de 51 Single Mouse Mode Dual Mouse Mode sss 54 Screen MOS ascen citer c er de dne ded re da vp er rego Bade 57 Keyboard Handler idee reet rb er e EE 63 MPC Interface MPC functions are grouped into six general sections on the screen As a standalone product or as a Web applet the MPC window contains these main sections TELE SBE i S sc E x Raritan Dar cese en shan Teese est PINE Bookmarks Took Widow Hel 2 A Ce sa os nA ooo SY EL Gamat Bam Gitome f nado raletsespe A Saach GerrfOGEI2 192 160 51 1845 Login complete Wm ic i hum 18 When you re ready to take control Chapter 2 Operation RRC Interface The RRC window is almost identical to the MPC window i laritan Remote Client GerryKX432 GerryXX432 at 192 168 51 184 Channel 3 Connection Keyboard Video Mouse Tools View Window Help W e to QuickTime Ehe Edt Movie Fayortes Windom Hep Get connected to the Internet for your guide to the best in QuickTime content Q QuickTime 00 96 60 Y LU See SHB er Dio Astar 4 BD Qtictacape Qi Welcome to QuickTime acano vA S SoS See n Rarkan Remote Cent tuo Sencha deo BC NAT Connection Profiles Connection profiles store important information about your Raritan
38. a 21 Al Peter 22 4m Quixote 23 A Randy 24 8 SUN Solaris 1 f win2000 2 A Xavier 29 i Admin Diagnostic 5 amp Bla Dominion kx 192 168 51 231 Bl Dominion KX 192 168 51 252 i a Ba cun vev 1a 162 61 1761 Raritan Remote Client l Raritan When you re ready to take control 40 Sort by Status Ports are sorted in the following order e Active Channels e Busy Channels e Available Devices e Unavailable Devices View Help n v Toolbar v Status Bar l w Navigator Show t AN W o 1G Test 192 168 IP 192 168 51 10 d VMAS TAN AeA 4041 Raritan When you re ready to take control Chapter 2 Operation 41 Navigator Dis BOIS ag e 53 S a E Dominion kX 192 168 51 34 Es Dominion KX 192 168 51 184 48 SUN Solaris 1 A8 winzoo0 2 Ag Arthur 25 9 Barbara 8 49 Charlene 27 A Charley 7 Al Xavier 29 Big Diagnostic Bla Dominion kx 192 168 51 231 Bi Dominion KX 192 168 51 252 60A BL cme vov T1a2 168 c1 1761 x Raritan Remote Client 42 Raritan When you re ready to take control Chapter 2 Operation MPC Navigator Tabs MPC tabs at the base of its Navigator pane These tabs allow you to change how you display devices Click the View By Name tab to sort the list alphabetically by name or click the View By IP tab to sort the list numerically by IP ad
39. a CC SG configuration do not use the CC SG proxy mode if you are also planning to use the Multi Platform Client MPC Java Runtime Environment JRE Requirements Raritan recommends using Java Runtime Environment JRE version 1 5 for optimum performance but MPC will function with JRE version 1 4 2 05 or greater with the exception of JRE 1 5 0 02 JRE 1 6 is also supported but has not been fully tested Determine your version of the JRE on the Java webpage http www java com en download help testum xml http www java com en download help testvm xml You may need some configuration depending on your OS and browser configuration instructions are provided with the JRE download Please note that modem use is not supported with Raritan s Dominion KX101 Important When launching MPC from a browser it is highly recommended to disable the Java Applet caching 8 Raritan When you re ready to take control Chapter 1 Introduction and Installation Although no actual problems have occurred when Java caching is turned on some non impacting Java exceptions have occurred with the caching turned on Generation of these Java exceptions can appear in the Java Applet Console window and may degrade performance For Linux UNIX environments the Java Control Panel is located in the JRE s bin directory the location varies based on where JRE was installed by your Linux UNIX administrator Tip It is also recommended that you clea
40. a m 6 p m local time Phone 86 20 8755 5561 India Monday Friday 9 a m 6 p m local time Phone 91 124 410 7881 Korea Monday Friday 9 a m 6 p m local time Phone 82 2 5578730 Taiwan Monday Friday 9 a m 6 p m GMT 5 Standard 4 Daylight Phone 886 2 8919 1333 Email tech rap raritan com Europe Europe Monday Friday 8 30 a m 5 p m GMT 1 CET Phone 31 10 2844040 Email tech europe raritan com United Kingdom Monday Friday 8 30 a m to 5 p m GMT 1 CET Phone 44 20 7614 77 00 France Monday Friday 8 30 a m 5 p m GMT 1 CET Phone 33 1 47 56 20 39 Germany Monday Friday 8 30 a m 5 p m GMT 1 CET Phone 49 20 17 47 98 0 Japan Monday Friday 9 30 a m 5 30 p m local time Phone 81 3 3523 5994 Email support japaneraritan com Melbourne Australia Monday Friday 9 00 a m 6 p m local time Phone 61 3 9866 6887
41. achine the key is not sent to the Target device When running MPC on a Windows JRE 1 5 0_x platform if you press the Windows Key the Start Menu appears both on the Client and the Target devices Use your mouse to manually close the Start Menu you do not want to use Please note that if you do not close the Target device Start Menu properly any key that you touch on your keyboard that has a Windows Key combination function will send that command to the Target device for example if you press E the Target device will launch a new Explorer window if you press D all Target windows will be minimized so you can view the Desktop To close the Start Menu on the Target device click on the Start button or click away from the Start Menu Changing the Keyboard Menu Shortcut Hotkey Combination e Tools Options e New section Keyboard Menu Shortcut Hotkey drop down with CTRL LEFT ALT A Z e The menu will change the onscreen message will change both take on the newly assigned combo e If you forget the combo press CTRL LEFT ALT together and the Keyboard Menu Shortcut Hotkey appears across the bottom of the screen for five seconds Press to toggle e In Fullscreen mode need the KMSH to get back to regular view lt Raritan 53 When you re ready to take control Single Mouse Mode Dual Mouse Mode Single Mouse Mode Dual Mouse Mode When remotely viewing a target server that uses a pointing device you will see tw
42. ady to take control Chapter 4 Administrative Functions e Full Restore A complete restore of the entire system generally used for traditional backup and restore purposes e Protected Restore Everything is restored except device specific information such as serial number MAC Address IP Address name port names etc With this option you can setup one Dominion KX II and copy the configuration to multiple KX II devices e Custom Restore With this option the following options are available Check the appropriate checkboxes User and Group Restore This option includes only user and group information Use this option to quickly setup users on a different Dominion KX II Device Settings Restore This option includes only device settings Use this option to quickly copy the device information 1 Click OK Log Files Activity Log To download a detailed activity log for review or troubleshooting first select the device in the Navigator On the Tools menu click Save Activity Log Diagnostic Log excluding Dominion KX II To download a detailed diagnostic log for reporting or analysis first select the device in the Navigator On the Tools menu click Save Diagnostic Log lt Raritan ibi When you re ready to take control Broadcast Port Broadcast Port By default all Raritan devices send data through Port 5000 This network traffic includes MPC s and RRC s auto discovery broadcast In the case of
43. al Resolution 768 8 Vertical Resolution 60 Hz 3 Refresh Rate 01 19 cj Copy to Clipboard Close lt Raritan si When you re ready to take control Connection Info The following information is displayed about the current connection e Device Name The name of your Dominion or IP Reach device e IP Address The IP Address of your Dominion or IP Reach device e Port The KVM Communication TCP IP Port used to access the target device e Data In Second Data rate in e Data Out Second Data rate out e FPS The frames per second transmitted for video e Connect Time The duration of the connect time e Horizontal Resolution The screen resolution horizontally e Vertical Resolution The screen resolution vertically e Refresh Rate How often the screen is refreshed e Protocol Version The RFB Protocol version gt To copy this information Click Copy to Clipboard The information is now available to be pasted into the program of your choice 32 Raritan When you re ready to take control Chapter 2 Operation Navigator The MPC and RRC Navigator panels provide a tree view of every known Raritan device so you can access all Raritan networked appliances for which a connection profile exists and or all Raritan devices automatically identified on the network Note Automatic Raritan device identification uses the UDP protocol and will typically identify all Raritan devices on your subnet Network admini
44. and click Remove To change the order of steps in the sequence select the step and click and 4 to re order the steps Add Keyboard Macro Minimize All Windows reas 0 0 gm B E D E F G H l J K L M Press Left Windows Key Press D Release Left Windows Key Release D Raritan When you re ready to take control Chapter 2 Operation 4 Click OK to save the macro or Cancel to close the window without saving Click Clear to clear all field and start over When you click OK the Keyboard Macros window appears listing the new keyboard macro Keyboard Macros X Minimize All Windows Oh Meera REMOVE Mody 5 Click Close to close the window Raritan When you re ready to take control Keyboard Handler Note Foreign keyboard layouts are not supported when using Keyboard Macros except for those keys listed in the Add Keyboard Macro dialog for Japanese and Korean Running a Keyboard Macro Once you have created a keyboard macro execute it from the Keyboard menu or by using the Hot Key keyboard combination if you assigned one while creating the macro Menu Bar Activation When you create a macro it appears under the Keyboard menu Execute the keyboard macro by clicking on its name on the Keyboard menu B Raritan Remote Client Headquarters PM_IP Reach at 1 92 168 50 173 Rackl WebServices Minimize All Windows Ctri Alt
45. ar 7036985 47b3645 Jar 585KB 12 31 69 07 00PM 02 26 00 01 15 A Rtps 152 168 60 154 sChentLibs ja NJA httpsf 192 168 59 222 sClentLB jor sFoxtrot jar 1581382 6259844 Jar 54KB 12 31 69 07 00 PM 10 09 06 12 12 PM NA fttp fsdeweb raritan comreleases MURPlatort sFoxtrot jar 4662FFC S00bc4F9 2p Jar S4KB__ 12 81 69 07 00 PM 02 26 00 01 15 MA tps f 192 168 50 158 sFaxtrat jr Foxtrot jar 4e50G82 19 lt fF606 2ip Jer 5aKB 12 91 69 07 00 PM 01 29 07 01 57 PM NA htps f 192 168 59 1S0 eFaxtrat jr sFoxtrot jar 4e506e8 7Scd7bec ar S4KB__ 12 81 69 07 00 PM 05 22 06 07 03 PM NIA htnsilT1S2 168 59 222 sFoxtrot jar 5Foxtrot jar 51a793dc 416bead Jar ___ S4KB__ 12 31 69 07 00 PM 02 26 00 02 11 NIA tps f 192 168 50 29 sFoxtrot jar SH jar 60d3b117 6c86b984 zp Jar 2189KB 12131769 07 00 PM 02 26 00 02 11 N spcjrdfcz7FTO Mc4GUSKzp Jar 3712KB_ 12131769 07 00 PM 01 29 07 01 57 PM N stipe jar 795F eF0 2cScabi6 2ip Jar SIBIKB 12131763 07 00 PM 10 09 06 12 12 PM NIA fttp fsdeweb artan comjreleasez MuilatFar E c Clear the Enable Caching checkbox d Click OK 4 Toclear the Java cache 35 Raritan When you re ready to take control Chapter 1 Introduction and Installation a From the Temporary Files Settings dialog click the Delete Files button The Delete Temporary Files dialog opens Delete Temporary Files x 9 Delete the Following temporary Files
46. ar does not appear in Single Mouse mode Raritan When you re ready to take control Status Bar Raritan Chapter 2 Operation The Status Bar displays session information about your connection to a Raritan IP Reach or Dominion unit When you re ready to take control Video Sensing Status Path Indicator indicates the occurrence of video sensing during connections to target KVM Server ports Bandwidth Usage Indicator indicates how much of your total available bandwidth is currently being used The Connection Speed setting found under the Compression tab of the Connection Properties screen determines total available bandwidth Security Indicator indicates whether the current remote connection is protected by encryption Encryption requirements are set during IP Reach or Dominion configuration of your Raritan KVM over IP device When a Raritan IP Reach or Dominion device is configured for No encryption or SSL Authentication NO data encryption the Security Indicator is represented on the Status Bar as an open lock When SSL authentication data encryption or SSL authentication SSL encryption is selected the Security Indicator is represented on the Status Bar as a closed lock Concurrent Connections Indicator indicates if multiple remote users are currently connected to the same IP Reach or Dominion target server on the device showing one icon for a single connected user and two icons if two or more users are c
47. arget from the View menu On the View menu click Full Screen If you prefer to use the Hot Key menu press CTRL LEFT ALT M and then the letter F on your keyboard to select Full Normal Screen If your graphic system does not support the resolution of the target system you will be unable to activate Full Screen mode and a message will appear requesting that you change your video resolutions first 59 When you re ready to take control Screen Modes Jm E Shortcut to 2 4 SNIFFER PCF ENGINEER C Notepad Online Keil uVision2 rortcut to PUTTY EXE SETUP EXE Mstor ACO AL 60 BBN Ve Ei 4 326eM Raritan When you re ready to take control Chapter 2 Operation Scaling Scaling your target window size allows you to view the entire contents of the target server window This feature increases or reduces the size of the target video to fit the MPC RRC window size and maintains aspect ratio so that you see the entire target server desktop while in the full standard MPC RRC view To activate Scale Video mode and increase the size of the target video window on the View menu click Scale or use the Scaling shortcut on the Toolbar To exit this mode and return the target window to its previous size on the View menu click Scale or click the Scaling shortcut once again oM j miS s mE v Wd Raritan De 2 9 911984 ii Win2000 l a Sa astok GMB KX184 192 168 51
48. as of the blue signal Link Color Controls Makes all the gain slide adjusters move in unison when any one color s gain slide is moved and all the offset slide adjusters move in unison when any one color s offset slide is moved Raritan When you re ready to take control Chapter 2 Operation e Best possible video mode IP Reach or Dominion will perform the full Auto Sense process when switching targets or target resolutions Selecting this radio button will cause IP Reach or Dominion to calibrate the video for the best image quality e Quick sense video mode Selecting this radio button will cause IP Reach or Dominion to use a quick video Auto Sense in order to show the target s video sooner This option is especially useful for entering a target server s BIOS configuration right after a reboot 1 Click OK to set Video Settings or Cancel to close the window without saving changes Note Some SUN background screens such as screens with very dark borders may not center precisely on certain SUN servers Use a different background or place a lighter colored icon in the upper left corner of the screen Video Settings KX101 Ml 19 Chane 10 M 11 Chanee 11 B 12 Chanel 12 fi ox Chane 13 Ml 1e Chareel 18 MB 15 Chanel 15 M 16 Charl 16 MB 17 Chane 17 D 15 Charee 18 Ml 19 Chanel 19 MI 27 Charen 27 MB 25 Charee 28 Ml 29 Chere 29 48 30 Charme 30 AB 31 Charee 31 Geen losen a lg tex x1
49. creen Resolution If you prefer to use the Hot Key menu press CTRL LEFT ALT M and then the letter F on your keyboard to select Full Normal Screen If your graphic system does not support the resolution of the target system you will be unable to activate Full Screen mode and a message will appear requesting that you change your video resolutions first 57 When you re ready to take control Screen Modes Be Ed vew Go Favontes T a Decke Up fonsi Use the settings in Control Panel to personakze your computer Select an itern to view ts desonption 12 13 M 15 16 9 18 19 20 22 22 22 24 25 stant E A YD a Cone Ponet 58 Raritan When you re ready to take control Raritan Chapter 2 Operation Note The CTRL LEFT ALT M key combination does not work for certain target servers if you are running JRE 1 5 0_01 To return from full screen mode use Alt Tab and select MPC RRC Full Screen Mode Full Screen mode removes the surrounding RRC graphical interface and your local desktop area filling your monitor with the video from the target server Your monitor s resolution will be adjusted to match the resolution of the target server if your graphics system supports it To view which video resolutions your system supports access your computer s Control Panel from the Windows Start menu double click on Display and click on the Settings tab Activate Full Screen mode once connected to a t
50. dress E E E kx101 kim tyler 192 168 View By Name Please note that these tabs are available only in the MPC interface In both MPC and RRC if all ports of the device to which you are connecting are already occupied an alert message appears and you must try to connect when one or the ports is available Toolbars and Shortcuts The Toolbar provides one click access to the most frequently used commands EgRaritan Remote Client DONOTUSE DONOTUSE at 192 168 51 184 I j CS s B ASTDKX216 ver13 192 168 512 w E eS a Gt ASTDKX416 VER13 192 168 5 VT My Computer Recycle Bin My Docume Bia billsksx 192 168 51 112 Bi billskx 192 168 51 121 a billskx120 192 168 51 120 Gt Dominion KX203 192 168 51 2 B a EC DONOTUSE 192 168 51 184 My Network Netscape 7 2 Internet Places Explorer 29 1 Channel 1 Raritan 43 When you re ready to take control Toolbars and Shortcuts Button Name New Profile Function Creates a new Navigator entry for a Raritan device same results as selecting Connection a New Profile in the menu bar Opens Modify Connection Properties dialog o Connection box to manually adjust bandwidth correlated T Properties options Connection Speed Color Depth etc Video Opens the Video Settings dialog box to manually adjust video conversion Settings parameters Color Adjusts color settings to reduce excess c
51. dwidth and not limit bandwidth use but you can also adjust this usage according to bandwidth limitations Depending on the Raritan device in use different options may be available 25 Connection Profiles 26 Auto Detect 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 1mb Fast DSL T1 512 kb Medium DSL T1 384 kb Slow DSL T1 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem e Color Depth Select the Color Depth from the drop down list IP Reach and Dominion can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidth constraints Depending on the Raritan device in use different options may be available Important For most administrative tasks server monitoring reconfiguring etc administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth Auto Select Color 15 bit RGB Color 12 bit RGB Color 8 bit RGB Color 5 bit Color 4 bit Color 4 bit Gray 3 bit Gray 2 bit Gray Black and White Raritan When you re ready to take control Raritan When you re ready to take control Chapter 2 Operation Progressive Update increases the usability in constrained band
52. e 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray 3 bit Gray 2 bit Gray Black and White Please refer to Connection Profiles on page 19 for information about the Progressive Update Internet Flow Control Smoothing 15 bit mode only and Frames per second MPC only options Raritan When you re ready to take control Keyboard Handler Important For most administrative tasks server monitoring reconfiguring etc administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth 3 Click OK to change the Connection Properties or Cancel to close the window without saving changes zie Raritan When you re ready to take control Chapter 2 Operation Video Settings Video settings can be refreshed in several ways Raritan When you re ready to take control Using Video gt Refresh Screen Directing IP Reach or Dominion to automatically detect the video settings Video gt Auto sense Video Settings Using the Color Calibration on page 80 command to calibrate the video enhancing the colors displayed Changing the settings from the Video Settings screen Opens Video Settings for manual Video Setti i jl ideo Settings adjustment of video parameters To change the video settings Select Video g
53. e 2 Download or copy from a known location the MPC installer jar installation file 3 Opena terminal window and change to the directory where the installer is saved 4 Typejava jar MPC installerjar and press ENTER to run the installer 5 After the initial screen loads click Next 425 zie Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 6 After the initial screen loads click Next 7 Select the directory where you want to install MPC and click Next Click Browse to navigate to a non default directory 8 When installation is complete click Next 9 Click Next again Raritan 127 When you re ready to take control Solaris 10 The installation is complete the final screen indicates where you will find an uninstaller program and allows the option of generating an automatic installation script Click Done to close the Installation window Launching MPC on Sun Solaris 1 Open a terminal window and change to the directory where you installed MPC default location usr local Raritan Raritan MPC 4 40 1 7 128 Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 2 Type start sh and press ENTER to launch MPC Raritan Multi Platform Client ETOESETENE SESS E 2 13 nj Wl Raritan Devices 3 Double click on the desired device to establish a connection type your Username a
54. e drop down list Dominion KX G2 Dominion KX II Dominion KX G1 Dominion KSX G1 IP Reach UST IP G1 and KX101 G1 Connection Type Use the drop down list box to select the type of connection Please note that only TCP IP is available for Generation 2 G2 Raritan devices Select TCP IP Connection for a LAN WAN connection Find Raritan device by select one of these options Raritan When you re ready to take control Raritan When you re ready to take control Chapter 2 Operation IP Address Type the IP Address assigned to your Raritan device Name Type the name assigned to your Raritan device during initial setup DNS Type the Domain Name Server DNS name Use this option if you have a DNS server to resolve a DNS name to the IP Address assigned to your Raritan device Please note that you cannot use this option for Raritan Generation 2 G2 devices Select Dial Up Connection for a direct analog modem connection to the Raritan device Type the parameters that MPC or RRC should use to establish a connection Dial up connection does not apply to Generation 2 G2 or KX101 21 Connection Profiles Phone Number Include any additional codes that MPC or RRC should dial to establish a connection such as country codes area codes or outside line access codes Modem Select the modem as configured in Windows from the drop down list that MPC or RRC should use to dial and connect to your
55. file e Firewall Settings If you are accessing a Raritan Device through a firewall that firewall must be configured to allow two way communication on TCP Port 5000 or the custom TCP Port to which your Raritan Device has been configured e Security Key If you have configured your Raritan Device to require a group security key that key must be entered into the device s connection profile Note If you are running MPC on Internet Explorer with both a Microsoft Firewall and a non Microsoft Firewall utility installed when you launch MPC even if MPC is not open IE will launch a message telling you that MPC is already running To avoid this deactivate one of your Firewalls or use a browser such as Mozilla or Firefox Raritan When you re ready to take control Chapter 2 Operation Closing a Remote Connection To close the IP Reach or Dominion connection select the device in the Navigator and right click on it Select Disconnect from the shortcut menu To exit MPC or RRC completely on the Connection menu click Exit Note RRC client PC can support only one modem connection at one time Connection Info gt To obtain information about your MPC connection Select Connection gt Connection Info The Connection Info window opens Connection Info 1 xj Item Description Data 1 IP Address 192 168 59 97 2 Port 3 3 Data In Second 746 4 Data Out Second 20 5 FPS 2 6 Connect Time 00 01 12 7 Horizont
56. g another virtual media device If other users are connected to the same target server they must also close their connections to the target server gt To access a drive on the client computer 1 From MPG select Virtual Media gt Connect Drive The Map Virtual Media Drive dialog opens Map irtual Media Drive Dominion KX2_Porti x Local Drive Hard Disk v Read Write Connect Cancel 2 Select the drive from the Local Drive drop down list 3 If you want read and write capabilities check the Read Write option checkbox This option is disabled for non removable drives Please refer to the conditions when read write is not available for more information When checked you will be able to read or write the connected USB disk WARNING Enabling Read Wirite access can be dangerous Simultaneous access to the same drive from more than one entity can result in data corruption If you do not require write access leave this option unchecked 89 When you re ready to take control Connecting to Virtual Media 90 4 Click Connect The media will be mounted on the target server virtually You can access the media just like any other drive Conditions when Read Write is not Available Virtual media read write is not available in the following situations e For all hard drives e When the drive is write protected e When user does not have read write port permission For CD
57. get first select the device in the RRC Navigator On the Tools menu click Power On Power Off or Cycle Power Import Export Keyboard Macro Definitions Raritan The functions contained in this section describe how to exchange keyboard macro definitions between users using import and export functions The primary purpose of this function is to exchange data between copies of RRC gt To export macros 1 Click Tools gt Export Macros to open the Raritan Remote Client Export Macros dialog Raritan Remote Client Export Macros AltPrintScreen Cancel De Select All pou Unselect All 2 Select the macros to be exported by checking their corresponding checkbox or using the Select All or Unselect All options 3 Click OK The selected macro file s will be moved to your desktop by default A select dialog will then open from which you can locate and select the macro file By default the macro will exist on your desktop 103 When you re ready to take control Import Export Keyboard Macro Definitions 4 Locate the macro file click on it to select it and then click Save If Cancel is selected you will be returned to the Raritan Remote Client Export Macros dialog If the macro already exists you will receive an alert message Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro Save in ie Desktop B c E3 P My Computer My Recent
58. he entry for the standalone RRC client is a zip file which contains the release notes and the Installer for Standalone RRC Check the release notes for the latest information You can download the zip file to your client machine or simply click on the zip file entry Double click on the Installer executable in the zip file and follow the on screen instructions in the InstallShield Wizard to complete RRC installation on your Remote PC Be sure to check the release notes for the latest information and any release specific instructions Depending upon the configuration of your PC the RRC installation program may also automatically install DirectX and Microsoft Foundation Class libraries if they are required If so you will be asked to restart your PC after installation A Raritan Remote Client icon will appear on your desktop Click on this icon to launch the standalone RRC client The standalone client can be uninstalled in the Add or Remove Programs applet in the Windows Control Panel You must uninstall before installing a new version of Standalone RRC 17 Chapter 2 Window Layout Connection Serial Keyboard Video Mouse Tools View Window Help Operation In This Chapter Window TayOUb se esee dese E A ea eR TE 18 Connection Profiles nennen nnne 19 Connection Info wel Navigator 33 Toolbars and Shortcuts sess 43 Statis Bars Acs KM 49
59. he macro cme Raritan When you re ready to take control 1 07 Launching Administrator and Diagnostic Interfaces b If during the import process the number of allowed imported macros is exceeded the following dialog will open Click OK TO attempt to continue importing macros or click Cancel to stop the import process Raritan Remote Client Import Macros ix A The maximum number of macros 32 has already been reached E Cancel The macros will then be imported If a macro is imported that contains a hot key that already exists the hot key for the imported macro will be discarded Launching Administrator and Diagnostic Interfaces Administrator Interface For further control of a selected device scroll down the Navigator list of all the targets associated to a specific device you may have to expand your view of the device by clicking on the sign before its name and double click on the Admin icon at the bottom of the target list The Administrator login screen for the selected device appears Please refer to the specific Raritan device User Guide for additional information and managing the device using the Raritan User Manuals amp Quick Setup Guides CD included with the device shipment or by downloading the user documentation from Raritan s Product Documentation page http www raritan com support productdocumentation adn Raritan When you re ready to take control Chapter 4 Adm
60. hes a device tree of all automatically detected Raritan devices found on your subnet is displayed on the left side of the screen If you do not find your unit listed by name create an icon manually by selecting Connection New Profile The Add Connection window opens 3 Type a device Description specify a Connection Type add the device IP Address and click OK These specifications can be edited later 4 Inthe Navigator panel on the left of the screen double click on the icon that corresponds to your Raritan device If you prefer install MPC as a standalone applet see next section Note Depending on your browser and browser security settings you may see various security and certificate check and warning dialog boxes It is necessary to accept the options in order to launch MPC Installing and Launching Standalone MPC Please see Appendix A Installing and Launching Standalone MPC for instructions on installing the standalone version of MPC on various operating systems Direct Dial Modem applies to devices running on Windows Linux Sun Solaris and Macintosh Raritan Remote Client RRC 12 Important RRC works only with MS Internet Explorer If you are using a different Web browser MPC will load automatically Raritan When you re ready to take control Raritan Chapter 1 Introduction and Installation Most users access RRC via Internet Explorer while other users particularly those opera
61. igator Refresh Navigator Show Hide a Browsed Devices 9 About Displays version information about MPC and RRC Standard Toolbar The Standard Toolbar provides one click access to the most frequently used commands gt To display the standard toolbar Select View gt Standard Toolbar DEMON Raritan When you re ready to take control m E S GE S cx PEEL ER 45 Toolbars and Shortcuts Button Name New Profile Function Creates a new Navigator entry for a Raritan device same results as selecting Connection a New Profile in the menu bar Opens Modify Connection Properties dialog o Connection box to manually adjust bandwidth correlated T Properties options Connection Speed Color Depth etc Video Opens the Video Settings dialog box to manually adjust video conversion Settings parameters Color Adjusts color settings to reduce excess color Calibration noise Sundisonize In dual mouse mode ee realignment of target server mouse pointer with Raritan Mouse f Remote Client mouse pointer Refresh Forces refresh of video screen Screen Auto sense Forces refresh of video settings resolution Video refresh rate Settings Enter On Not applicable for IP Reach or Dominion Screen Menu Used by MPC RRC with other Raritan products m Exit On Screen Menu Not applicable for IP Reach or Dominio
62. inistrative Functions Diagnostic Interface excluding Dominion KX II To access the device s diagnostic console by double clicking on the Diagnostic icon at the bottom of the target list Scroll down the Navigator list of all the targets associated to a specific device you may have to expand your view of the device by clicking on the sign before its name and double click on the Diagnostic icon at the bottom of the target list SOE Brie cj mi m mi mj m Sele a Ose 2 Bite Tite Tey Tle Diagnostic Petri E lt Raritan 408 When you re ready to take control Tools Options Tools Options The Options available in the Tools menu provide settings for customization of scroll borders mouse mode settings hotkey configuration keyboard type broadcast port and logging gt To configure the general options 1 Select Tools gt Options The Options screen opens to the General tab Show scroll borders Auto Sync mouse in two cursor mode Not supported for KX Generation 2 Display single cursor mode instructions Automatic Color Calibration For KX Generation 1 only Keyboard Type US International M Keyboard Shortcut Menu Hotkey CtritAlt M v OK Cancel Apply 2 Check the Show scroll borders check box to view the thin scroll borders designating the auto scroll area 3 Check the Auto Sync mouse in two cursor mode check box to enable automatic mouse synchronization 11
63. ith that on the target system CTRL Scroll Lock This toggles the state of the Scroll Lock LED if Scroll Lock state of the local system disagrees with that on the target system CTRL LEFT ALT M Brings up a dialog menu providing normal RRC shortcuts described below Keystrokes used to generate user defined keyboard macros Print Scrn Treated locally and copies the screen to the clipboard There are no other exceptions For example ALT F4 closes the current program on the target system Raritan When you re ready to take control 63 Keyboard Handler 64 Keyboard Macros IP Reach or Dominion s Keyboard Macro feature ensures that keystroke combinations intended for the target server are sent to and interpreted only by the target server Otherwise they might be interpreted by the computer on which MPC or RRC is running Raritan strongly suggests the use of macros for hot key combinations since certain hot key combinations have been found to not work properly depending on the platform and behavioral difference between the MPC application and web browser version Note This limitation applies only to MPC and not RRC CTRL ALT Delete Macro Due to its frequent use a CTRL ALT Delete macro used to reboot the target computer has been pre programmed into MPC and RRC Sends a CTRL ALT DEL macro to the et Send CTRL ALT DEL target server Clicking on the CTRL ALT Delete shortcut in the
64. k on the check box before Display single cursor mode instructions if you wish to see the following instructions when entering Single Cursor Mode Single Cursor Mode 5 Inthe KVM Switch OSUI Hot Key panel click on the radio button before your choice of hot key combinations 6 Inthe Keyboard Type panel click on the drop down arrow and click on your keyboard choice 7 Inthe Broadcast Port Panel type the broadcast port number in the Port field 8 Click OK when finished or click Cancel to exit this window without saving changes Click Apply any time during your selection to apply an option you have chosen 114 se Raritan When you re ready to take control Chapter 5 Raritan Installing and Launching Standalone MPC This section guides you through installation and initial launch of the standalone MPC application for various operating systems Raritan recommends that you launch only one standalone MPC session at a time Launching more than one standalone MPC session on the same client at the same time may cause performance problems and system errors Note Please note that the file names of the installers as well as the install directories or folder paths may differ slightly from what is outlined in this manual Important MPC modem connectivity is supported on Windows Linux and Sun Solaris but not Macintosh When working in Windows use Standalone MPC You must have the MPC JAR file to install MPC fo
65. ld prefer not to change Vista account permissions run Internet Explorer as an administrator To do this click on the Start Menu locate IE right click it and select Run as Administrator e USB 2 0 ports are both faster and preferred Target Server e Target servers must support USB connected drives e Target servers running Windows 2000 must have all of the recent patches installed 87 When you re ready to take control Using Virtual Media Using Virtual Media With the Dominion KX II virtual media feature you can mount up to two drives of different types These drives are accessible for the duration of the KVM session For example you can mount a specific CD ROM use it and then disconnect it when you are done The CD ROM virtual media channel will remain open however so that you can virtually mount another CD ROM These virtual media channels remain open until the KVM session is closed Note Target servers running Windows will not accept any new medium after making a virtual media connection to an NTFS partition until the device is disconnected gt To use virtual media 1 Connect attach the media to the client or network file server that you want to access from the target server This need not be the first step but it must be done prior to attempting to access this media 2 Verify that the appropriate prerequisites see Prerequisites for Using Virtual Media on page 87 are met 3 File se
66. mission of false color variations true and intentional small changes to a video image may not be transmitted PLL Settings If the video image looks extremely blurry or unfocused the PLL Settings for clock and phase can be adjusted until a better image appears on the active target server Warning Please exercise caution when changing the Clock and Phase settings doing so may result in lost or distorted video and you may not be able to return to the previous state Contact Raritan Technical Support before making any changes Clock Controls how quickly video pixels are displayed across the video screen Changes made to clock settings cause the video image to stretch or shrink horizontally odd number settings are recommended Under most circumstances this setting should not be changed because the auto detect is usually quite accurate Phase Phase values range from 0 to 31 and will wrap around Stop at the phase value that produces the best video image for the active target server Color Settings These settings control the brightness contrast and positioning of the target server display Brightness Red Controls the brightness of the red signal range is 0 127 Brightness Green Controls the brightness of the green signal range is 0 127 Brightness Blue Controls the brightness of the blue signal range is 0 127 Contrast Red Controls the red signal contrast range is 0 255 75 Keyboard Handler Con
67. ms 11 Raritan Remote Client RRC e 12 Remote KVM Console Control e 50 Remote Power Management e 103 Restarting Device e 97 Restoring Device Configuration e 97 Restoring User Configuration e 97 RRC Interface e 19 S Scaling 61 Screen Modes 57 Single Mouse Mode Dual Mouse Mode 54 Solaris e 125 138 Special Characters 20 136 Standard Toolbar e 45 Status Bar e 49 T To Make Modem Connectivity Available on Unix Linux and MAC OS for Non Root Users 133 Toolbars and Shortcuts e 43 Tools Options e 81 110 U Upgrading Device Firmware e 96 Use with Raritan Products e 7 Using Virtual Media e 88 v Virtual Media e 84 W What s New in the MPC and RRC User Guide 6 Window Layout e 18 Windows 116 Windows Key and Keyboard Shortcuts in MPC e 53 Raritan When you re ready to take control E Raritan When you re ready to take control gt U S ICanadalLatin America Monday Friday 8 a m 8 p m ET Phone 800 724 8090 or 732 764 8886 For CommandCenter NOC Press 6 then Press 1 For CommandCenter Secure Gateway Press 6 then Press 2 Fax 732 764 8887 Email for CommandCenter NOC tech ccnoc raritan com Email for all other products tech raritan com China Beijing China Monday Friday 9 a m 6 p m local time Phone 86 10 88091890 Shanghai China Monday Friday 9 a m 6 p m local time Phone 86 21 5425 2499 GuangZhou China Monday Friday 9
68. n Used by MPC RRC with other Raritan products on keyboard press ESC Send aq CTRL ALT vie oe key sequence to the DEL 5 i Enters Single Cursor Mode in which the local Single Cursor Mode PC s mouse pointer no longer appears on screen Press CTRL ALT X to exit this mode Full Screen Mode Maximizes the screen real estate to view the target server desktop Raritan When you re ready to take control Chapter 2 Operation Function Increases or reduces target video size so you can view the entire contents of the target server window without using the scroll bar Toggles Navigator panel from visible to hidden Forces a refresh of the data displayed by the RRC Navigator Toggles whether or not the RRC Navigator displays Raritan Devices automatically identified on the network that do not have pre configured profiles associated with them Button Name Scaling Show Hide Navigator Refresh Navigator Show Hide a Browsed Devices About Displays version information about MPC and RRC Connected Server s Toolbar The Connected Server s Toolbar is comprised of a button for each connected target server port enabling quick access to connected targets When you connect to a port a button corresponding to that port is added to the toolbar labeled with the name of the port When you disconnect from a port the corresponding button
69. n dialog boxes should be disabled e Users must choose Best Possible Video Mode in the Video Settings window e The edges of the target video should be clearly visible that is a black border should be visible between the target desktop and the Remote KVM Console window when you scroll to an edge of the target video image After auto sensing the target video users should manually initiate mouse synchronization by clicking the Synchronize Mouse button on MPC toolbar This also applies when the resolution of the target changes if the mouse cursors start to de sync from each other If Intelligent Mouse Synchronization fails this mode will follow the Standard mouse synchronization behavior Note Absolute mouse setting requires a USB target system and is the recommended mouse setting for KX101 Please note that mouse configurations will vary on different target operation systems consult your OS guidelines for further details Also note that Intelligent Mouse Synchronization does not work with UNIX targets 135 When you re ready to take control Chapter 7 Special Characters The following table identifies the special characters that can be used in MPC Character Description Characte Description Exclamation point Colon Double quote E Semi colon Pound sign Equal sign Dollar sign gt Greater than sign Percent sign Question mark amp Ampersand At sign Single quote Left bracket
70. n key code Also a key pressed in combination with Alt Gr such as on the UK keyboard Alt Gr 4 which is the Euro symbol will only generate a keyTyped followed by a keyReleased event for that value without a keyPressed event Java 1 6 improves upon this by filling in the keyPressed event as well Options x i Show scroll borders Auto Sync mouse in two cursor mode Not supported for KX Generation 2 Display single cursor mode instructions Automatic Color Calibration For KX Generation 1 only Keyboard Type US International v Keyboard Shortcut Menu Hotkey Ctrl Alt M jw OK Cancel JI Apply 82 Raritan When you re ready to take control Chapter 2 Operation Raritan 83 When you re ready to take control Chapter 3 Virtual Media In This Chapter VET a Prerequisites for Using Virtual Media sss Using Virtual Media trennen terrenos Connecting to Virtual Media esercito teenteo ern thea tiens Disconnecting Virtual Media sss File Server Setup File Server ISO Images Only Overview Important Virtual Media is available for Dominion KX II only Raritan When you re ready to take control 84 Raritan Chapter 3 Virtual Media Virtual media extends KVM capabilities by enabling target servers to remotely access media from the client PC and network file ser
71. n of Raritan Multi Platform Client fa Select the installation path Applications Raritan Raritan Multi Platform Client 4 40 1 7 Made with IzPack http www izforge com Previous RED Qui 6 Select the directory where you want to install MPC and click Next Click Browse to navigate to a non default directory 7 When installation is complete click Next Raritan ana When you re ready to take control Macintosh 8 The installation is complete the final screen indicates where you will find an uninstaller program and allows the option of generating an automatic installation script Click Done to close the Installation window e eo IzPack Installation of Raritan Multi Platform Client Installation has completed successfully 9 An uninstaller program has been created in Applications Raritan Raritan Multi Platform Client 4 40 1 7 Uninstaller Generate an automatic installation script Made with IzPack http www izforge com Raritan 1 32 When you re ready to take control f Applications D Documents E s Movies Music Ei Pictures Hl a ig El EI E H R u m m Chapter 5 Installing and Launching Standalone MPC Launching MPC in Mac OSX 1 Open a Finder window and navigate to the directory where you installed MPC default location Applications Raritan Raritan MPC A 40 1 7 5 Applications Qy everywhere Date M
72. nced tab and then click Environment variables c Edit the Path address so that it contains the path to the Java executable For example if Java is installed in C j2re1 4 2_05 and your path is currently set to C WINDOWS SYSTEM32 then change the path to read C WINDOWS SYSTEM32 C j2re1 4 2_05 Installing MPC for Windows Windows 1 2 3 1 2 116 Log on to your Windows machine Download or copy from a known location the MPC installer jar installation file Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 3 After the initial screen loads click Next di IzPack Installation of Raritan Multi Platform Client A loj xj Z Select the installation path lc Program Files Raritan Raritan Multi Platform Client 4 40 1 7 iz Browse Made with IzPack http ew ve izforge com Q Previous L Qux Q Qut 4 Select the directory where you want to install MPC and click Next Click Browse to navigate to a non default directory Raritan i When you re ready to take control Windows 5 After the progress bars have moved across the screen click Next di IzPack Installation of Raritan Multi Platform Client loj xj Select a Program Group for the Shortcuts create shortcut foi current user C allusers RaritariRaritan Multi Platform Client 4 40 1 7 Reset IV Create shortcut on the desktop Made with IzPack http ta
73. nd Password and click OK to log on Please refer to Chapter 2 Using MPC for additional operation instructions Macintosh Checking JRE Version in Mac OSX 1 Launch a terminal window on the Macintosh desktop Raritan 129 When you re ready to take control Macintosh 2 Type java version in the command line and press ENTER The currently installed version of Java Runtime Environment JRE appears e SKS Terminal sh 80x24 Last login Tue Mar 22 89 84 25 on ttypi Welcome to Darwin Raritan MIS Computer root java version java version 1 4 2 B5 Java TM 2 Runtime Environment Standard Edition build 1 4 2 85 141 3 Java HotSpot TM Client VM build 1 4 2 38 mixed mode Raritan MIS Computer roots fj 3 If the JRE is version 1 4 2 05 or greater proceed with the MPC installation If the version is older please go to the Apple website to download the latest Runtime Environment Installing MPC for Mac OSX You must have administrative privileges to install MPC 1 Logon to your Macintosh 2 Download or copy from a known location the MPC installer jar installation file 3 Opena Finder window and locate where the installer was saved 4 Double click on the file named MPC installer jar to run the installer n Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 5 After the initial screen loads click Next e e IzPack Installatio
74. nection Profiles 30 Establishing a New Connection Note Depending on your version of the JRE you might receive a certificate message when using the MPC standalone application to access a Dominion KX II device You have to accept the certificate in order to establish the connection Double click the icon of a Raritan networked device in the Navigator then type your user name and password to connect You can also right click on the device name and select New Connection from the shortcut menu Note The default IP Reach or Dominion login user name is admin with the password raritan This user has administrative privileges Passwords are case sensitive and must be entered in the exact case combination in which they were created The default password raritan must be entered entirely in lowercase letters To ensure security change the default username password as soon as possible If you do not see an icon for your IP Reach or Dominion in the Navigator please follow the instructions in the Creating Profiles section in this chapter to create a new connection profile for your IP Reach or Dominion If you are having problems connecting to a Raritan device be sure to check the following e Username Raritan usernames are not case sensitive e Password Raritan passwords are case sensitive e TCP Port If you have configured your Raritan Device to use a non default TCP Port this information must be entered into its connection pro
75. nfirm New Password ok Lee Change Password Window 1 Type your current password in the Old Password 2 Type the new password in the New Password field 3 Retype the password in the Confirm New Password field 4 When finished click OK Raritan When you re ready to take control Chapter 4 Administrative Functions Restarting Device Select the device in the MPC Navigator On the Tools menu click Restart Device Backing Up Device Configuration To download the IP Reach or Dominion KX device configuration to your local computer first select the device in the MPCRRC Navigator On the Tools menu click Save Device Configuration Restoring Device Configuration To upload the archived IP Reach or Dominion KX device configuration first select the device in the MPCRRC Navigator On the Tools menu click Restore Device Configuration Please note that device configuration is specific to a particular device and should not be restored to another device Backing Up User Configuration To back up a unit s user configuration first select the device in the MPCRRC Navigator On the Tools menu click Save User Configuration Restoring User Configuration To upload a device s archived user configuration first select the device in the MPCRRC Navigator On the Tools menu click Restore User Configuration Note Use these commands to easily transfer user and group information from one IP Reach or Dominion KX unit t
76. ng Options To better organize your view of all ports use the Show and Sort options Please note that you do not need an open connection to a target to Show and Sort targets in the Navigation panel Showing Ports In MPC and RRC you can select which ports to view in the Navigation panel by selecting Show options on the View menu e Discovered Devices shows or hides discovered devices from the navigator view you will not see broadcast messages when this option is disabled e Unassigned Channels shows or hides channels with no attached targets Please note that the default for generation 1 G1 devices is to show unassigned channels option is enabled whereas the default is to hide unassigned channels option is disabled for generation 2 G2 devices e Tools shows or hides the Admin and Diagnostic ports View Window Help H Discovered Devices i Unassigned Channels M Tools Raritan When you re ready to take control Raritan Chapter 2 Operation Note These settings are saved from session to session Sorting Ports Use the Sort options on the View menu to organize KX port information sort ports by channel number channel name or channel status Sort by Channel Number When sorted by channel ports are listed numerically View Help v Toolbar v Status Bar vi w Navigator 5 Show gt n m T eree T1G Test 132 168 TIP 182 1AA P1 1N Status 37 When you re ready t
77. o another Raritan When you re ready to take control Backup and Restore Dominion KX II only Backup and Restore Dominion KX II only In addition to using backup and restore for business continuity purposes you can use this feature as a time saving mechanism For instance you can quickly provide access to your team from another Dominion KX II by backing up the user configuration settings from the KX II device in use and restoring those configurations to the new Dominion KX II Note Backups are always complete system backups Restores can be complete or partial depending on your selection Tools View Window Help Options Restart Device Save User Configuration Save Device C onfiguration Backup All Restore Configuration Save Activity Log Save Diagnostic Log B8 lt Raritan When you re ready to take control Chapter 4 Administrative Functions gt To backup the entire system both user and device configuration 1 Select Tools gt Backup All The Backup All dialog opens x Save in a My Documents v irs cal WE Bu020907 rfp 3 kx 2 0 0 1 4936 rfp LY Kx 2 0 0 1 5045 rfp Kx z evtlog txt Kx 2 0 0 1 4942 rfp F Kx 2 0 0 1 5077 rfp kx 2 J JavaConsole txt KX 2 0 0 1 4949 fp kx 2 0 0 1 5094 p xz JjaavaConsole2 txt x 2 0 0 1 4990 p D kx 2 0 0 2 5122 rfp DY ez CJavaConsole3 txt kx 2 0 0 1 5006 p D Kx 2 0 0 2 5129 fp D
78. o mouse pointers in the Remote Desktop When your mouse pointer lies within the Remote Desktop area of MPC or RRC mouse movements and clicks are directly transmitted to the target server connected The MPC RRC mouse pointer generated by the operating system on which MPC RRC is running slightly leads the target server s mouse pointer during movement a necessary result of digital delay On fast LAN connections you may want to disable the MPC RRC mouse pointer and view only the target server s pointer To toggle between these two modes use the Keyboard Menu Shortcut Hotkey to activate the Hot Key menu then press the letter S on your keyboard to select Single Double Cursor or press the Single Mouse Pointer mode icon in the Toolbar Raritan Remote Client ajx Connection Keyboard Video Te lee Window s e 11 Channel 5 of 14 15 i6 h h CH o ch C h 2 Ch Ch th ch Ch ch ch ct igi a a a ie LE E m a Mes Ber LE Ro e LE 2 go b Raritan When you re ready to take control Raritan Multi Platform Cent EP 51215 BIBI le Rartan Devices Bal s KX232 192 168 593 120 bilsk 101 192 168 51 52 b lsku121 192 168 51 121 DkSX 192 169 51 202 DKX216 1 2 192 169 51 197 DKX232 1 3 192 168 51 138 DKX432 1 35T 192 168 51 21 Dominion KSX 132 169 52 18 Dormievon KX 12 168 51 190 Domirion KX 152 168 51 200 21 Channel 2 31 Channel 3 4
79. o take control Navigator feg Raritan Remote Client Connection Tools view Help i E Dominion KX 192 168 51 34 j E Dominion KX 192 168 51 184 0 d 1 SUN Solaris Win2000 Mac OSX Linux Dave Alice Charley Barbara Ellen Frank Gail Henry Irene Jack Dave 2 Dave 0003 Karen Larry Mary Neil Olivia Peter Quixote Randy Arthur Bill Charlene Deborah Xavier Evan Francine Gerry Diagnostic By Dominion kX 192 168 51 231 Bin Dominion KX 192 168 51 252 LS EMR KYSY 107 142 01 1761 Raritan Remote Client 38 Raritan When you re ready to take control Chapter 2 Operation Sort by Name When sorted by name port names are sorted alphanumerically within each group Sort 1G Test 192 168 IP 119 1RA R1 1M Raritan When you re ready to take control 39 Navigator Es Raritan Remote Client Connection Tools View Help Em Dominion KX 192 168 51 34 Poem imr E i Dominion KX 192 168 51 184 Am Alice 6 4 arthur 25 MS Barbara 8 A Bill 26 fl Charlene 27 Al Charley 7 AD Dave 5 AD Dave 2 15 A Dave 0003 16 AD Deborah 28 j Am Ellen 9 Al Evan 30 fll Francine 31 Al Frank 10 AB cai 11 Am Gerry 32 MS Henry 12 j AE Irene 13 Al Jack 14 fll Karen 17 AD Larry 18 Al Linux 4 A Mac osx 3 4m Mary 19 fll Neil 20 4B Olivi
80. odified Internet Connect a Internet Explorer Wj iPhoto iSync A itunes Mail Microsoft AutoUpdate 3 Office 2004 for Mac Test Drive E OmniGraffle Cy OmniOutliner amp Preview gt QuickBooks NUE 6 QuickTime Player v 3 Raritan vw 7 Raritan Multi Platform Client v 3 440 17 sep 1 LUU Tver Jan 27 2005 9 21 AM Jun 3 2003 5 14 PM Feb 11 2005 5 16 PM Jun 16 2004 7 39 PM May 19 2005 4 15 PM Aug 14 2003 3 00 PM Feb 11 2005 5 43 PM Jan 19 2005 11 24 AM Sep 1 2004 7 05 PM Sep 1 2004 7 04 PM Jan 27 2005 9 20 AM Sep 1 2004 6 59 PM May 25 2005 6 07 PM Today 3 31 PM Today 3 31 PM Today 3 31 PM Raritan Multi Platform Client Today 3 31 PM gt Uninstaller 2 1 of 40 selected 63 43 GB available Double click on the desired device to establish a connection type your Username and Password and click OK to log on Please refer to Chapter 2 Using MPC for additional operation instructions Modem Connectivity Raritan When you re ready to take control To Make Modem Connectivity Available on Unix Linux and MAC OS for Non Root Users 1 As root change group for etc ppp directory and required files a chgrp uucp etc ppp b chgrp uucp etc ppp pap secrets c chgrp uucp etc ppp peers Change permissions for etc ppp chmod g rwx etc ppp Change permissions for etc ppp pap secrets chmod g rwx etc ppp pap secrets Change permissions for etc pp
81. oducts to download the latest Runtime Environment Installing MPC for Linux You must have Administrative privileges to install MPC 1 Log on to your Linux machine 2 Download or copy from a known location the MPC installer jar installation file zie Raritan ass When you re ready to take control Linux 3 Open a terminal window and change to the directory where the installer is saved 4 Type java jar MPC installer jar and press ENTER to run the installer 5 After the initial screen loads click Next wv IzPack Installation of Raritan Multi Platform Client E j 3 Select the installation path usr local Raritan Raritan Multi Platform Client 4 40 1 7 Z Browse Made with IzPack http www izforge com Previous 3 Quit 6 Select the directory where you want to install MPC and click Next Click Browse to navigate to a non default directory 7 When installation is complete click Next ins zie Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 8 On the Shortcut screen choose a shortcut location determine who should have the shortcut and whether you want the shortcut on the desktop When finished click Next wv 1zPack Installation of Raritan Multi Platform Client Select a Program Group for the Shortcuts Raritan create shortcut for current user C all users Raritan Raritan Multi Platform Client 4
82. og gt To cancel without saving Click Cancel 94 Raritan When you re ready to take control Chapter 4 Administrative Functions Raritan Note MPC users must belong to the administrator group in order to receive administrative permissions MPC uses one permission administrator or normal user It is only when the user belongs to the ADMIN group that they have access to the backup restore restart type functions regardless of any device user group settings Although your IP Reach or Dominion unit provides a remote interface to administrative functions through IP Reach or Dominion Manager MPC and RRC provide an interface to frequently used administrative functions directly from its own interface When logged into an IP Reach or Dominion unit as an Administrator you can perform the following administrative tasks Note Most of the commands below are available both in the Tools drop down menu and in the shortcut menu that appears when you right click on the device in the Navigator panel In This Chapter Upgrading Device Firmware sse eee 96 Changing a Password eiie ae sace gne re con sre a ea eee Hio Ent eon de go 96 Restarting DEVIC nyegoro esito sie i ite Paige Ent ao Ete ser EUER 97 Backing Up Device Configuration sss 97 Backing Up User ConfigutatiOni cce rnnt inire rte ern eben re 97 Backup and Restore Dominion KX II only sse 98 Eog Files pascas c
83. olor Calibration noise Sundisonize In dual mouse mode ee realignment of target server mouse pointer with Raritan Mouse f Remote Client mouse pointer Refresh Forces refresh of video screen Screen Auto sense Forces refresh of video settings resolution Video refresh rate Settings Enter On Not applicable for IP Reach or Dominion Screen Menu Used by MPC RRC with other Raritan products m Exit On Screen Menu Not applicable for IP Reach or Dominion Used by MPC RRC with other Raritan products on keyboard press ESC Send aq CTRL ALT vie oe key sequence to the DEL 5 i Enters Single Cursor Mode in which the local Single Cursor Mode PC s mouse pointer no longer appears on screen Press CTRL ALT X to exit this mode Full Screen Mode Maximizes the screen real estate to view the target server desktop Raritan When you re ready to take control Button Name Chapter 2 Operation Function Increases or reduces target video size so you can view the entire contents of the target server window without using the scroll bar Toggles Navigator panel from visible to hidden Forces a refresh of the data displayed by the RRC Navigator Toggles whether or not the RRC Navigator displays Raritan Devices automatically identified on the network that do not have pre configured profiles associated with them Scaling Show Hide Nav
84. onnected Concurrent connection ability can be set globally under PC share mode on the KX Manager Security Settings screen or set per individual user in the Concurrent Access Mode setting on the KX Manager User Account Settings screen For Dominion KX II concurrent connection ability can be set using the PC Share Mode option in the Dominion KX II Security Settings page PC Share permits concurrent access Private limits server access to one user at a time Lock Key Indicators indicates the status of the current target KVM Server with respect to the activation of the Caps Lock Num Lock and Scroll Lock keys If these keys are enabled on the target server being viewed this affirmative status will be reflected on the Status Bar as indicated Note The Lock Key Scroll Lock Num Lock Caps Lock LEDs on your keyboard that indicate whether the Lock Key is active may or may not be in sync with the Lock Key Indicators on the RRC Status Bar Please use the Status Bar as your guide 49 Remote KVM Console Control o o e Remote KVM Console Control Video Sensing Status Path Indicator Bandwidth Usage Indicator Security Indicator Concurrent Connections Indicator Lock Key Indicators Once you establish a connection with a Raritan IP Reach or Dominion KX device that unit s icon in the Navigator expands to display all ports enabled for remote 3305050555 di Raritan Devices al Channel 2 Channel 2 Channel
85. p peers chmod g rwx etc ppp peers 133 Modem Connectivity 5 Set suid bit to pppd chmod uts usr sbin pppd usr bin pppd depending on the location of pppd 6 Assign users to the uucp group a usr sbin usermod G existing groups for userl uucp user1 b usr sbin usermod G existing groups for user2 uucp user2 etc 7 When logged in as the normal user update PATH for access to pppd and chat export PATH PATH usr sbin usr bin depending on the location of pppd Note For both root and non root users ensure that the options file exists under etc ppp 134 Raritan When you re ready to take control Chapter 6 Conditions for Intelligent Raritan Mouse Synchronization Intelligent Mouse Synchronization available on the Mouse drop down menu in Dominion KX units automatically resynchronizes mouse cursors during moments of inactivity For this to work properly the following conditions should be met e Active Desktop should be disabled on the target e No windows should appear at the top left corner of the target screen e There should not be an animated background in the top left corner of the target screen e The target mouse cursor shape should be normal and not animated e Target mouse speeds should not be set to very slow or very high speed values e Enhanced pointer precision or any such mouse property should be disabled e Other fancy mouse features such as snap mouse to default button i
86. page to designate the files server s and image paths that you want to access using Dominion KX II Virtual Media File server ISO image s specified here will become available for selection in the Remote Server ISO Image Hostname and Image drop down lists in the Map Virtual Media CD ISO Image dialog see For CD ROM DVD ROM ISO Images on page 90 gt To designate file server ISO images for virtual media access 1 Select Virtual Media from the Dominion KX II Remote Console The File Server Setup page opens Hel Edt view Favorites Tools Help O O Le A 9 3v eo 2 T Ede jue n c e asp je E i tomake P Check y wr Sjaal gt Qstttngse Time amp Session x File Server Setup March 16 2007 09 Selected Host NamenPAddress image Path 72 Port States 2 Po p 13 Ports down 15 Ports idie CE C1 pOH 71 pCi C1 CRI CI gc Connected Users 2 Input information about the file server ISO images that you want to access Host Name IP Address Host name or IP Address of the file server Image Path Full path name of the location of the ISO image zie Raritan 53 When you re ready to take control File Server Setup File Server ISO Images Only 3 Check the Selected checkbox for all media that you want accessible as virtual media 4 Click Save All media specified here will now be available for selection in the Map Virtual Media CD ISO Image dial
87. r any of these operating systems 1 Download the installation file MPC installer jar from the Raritan Website on the Support Firmware Upgrades page http www raritan com support firmwareupgrades Click on Dominion Family and scroll to the Standalone Multi Platform Client link 2 If copying MPC installer jar from a known location double click on the file to start installation In This Chapter 115 When you re ready to take control Windows Checking JRE Version in Windows Click on the Windows Start button at the bottom left of your screen and click Control Panel In the upper left corner of the screen you may see a panel named Control Panel with the option Switch to Classic View or Switch to Category View For easier viewing opt for Classic View Search the Control Panel files for a Java icon When you locate Java double click on it to launch the Java Control Panel Click on the General tab and then click on the About button to check the current Java Runtime Environment JRE If the JRE is version 1 4 2_05 or greater proceed with the MPC Installation If the Java icon does not exist in the Control Panel or if the JRE is older please go to the Sun Microsystems Website at http java sun com products to download the latest JRE a For future Java access and automatic launch set your path to the Java executable on your desktop right click on the My Computer icon and click Properties b Click on the Adva
88. r the Java cache gt To disable Java caching and clear the cache these steps use Microsoft Windows XP and JRE 1 5 0 1 From the Start menu click Control Panel 2 Double click on the Java icon to launch it The Java Control Panel opens Java Control Panel E o x al Update Java Security Advanced View version information about Jaya Control Panel About Network Settings Network settings are used when making Internet connections By default Java will use the network settings in your web browser Only advanced users should modify these settings Network Settings Temporary Internet Files Files you use in Java applications are stored in a special Folder For quick execution later Only advanced users should delete Files or modify these settings Delete Files Settings Cancel Apply 3 To disable Java caching lt Raritan When you re ready to take control Minimum System Requirements a From the General tab click the Settings button in Temporary Internet Files The Temporary Files Settings dialog opens Temporary Files Settings b Click the View Applets button The Java Applet Cache Viewer opens Java Applet Cache Viewer dang enjar amp SebSficSeSa2I7 Jer SKB 12 SL SS 07 00 PM 12 21 06 02 38 PM Nja hitps 192 168 59 46jrclang_en jar E hitps 192 168 59 80 rclang en jar hitps 192 168 50 29 sClentLb jr sent j
89. rver ISO images only If you plan to access file server ISO images identify those file servers and images through the Dominion KX II Remote Console File Server Setup page see File Server Setup File Server ISO Images Only on page 92 4 Open a KVM session with the appropriate target server 5 Connect to the virtual media For Select this VM option Local drives Connect Drive see For Local Drives on page 89 Local CD DVD Drives Connect CD ROM ISO Image see For CD ROM DVD ROM ISO Images on page 90 ISO Images Connect CD ROM ISO Image File Server ISO Images Connect CD ROM ISO Image 6 Upon completion of your tasks disconnect the virtual media see Disconnecting Virtual Media on page 92 88 Raritan When you re ready to take control Chapter 3 Virtual Media Connecting to Virtual Media Raritan For Local Drives This option mounts an entire drive the entire drive is mounted virtually onto the target server Use this option for hard drives and external drives only it does not include network drives CD ROM or DVD ROM drives This is the only option for which Read Write is available Note Target servers running certain version of the Windows operating system may not accept new mass storage connections after an NTFS formatted partition e g the local C drive has been redirected to them If this occurs close the KX II Remote Console and reconnect before redirectin
90. strators rarely allow UDP broadcasts to function outside of a subnet Automatic Raritan device identification will find only those Raritan devices that are configured to use the default TCP Port 5000 or another broadcast port as set in the Options panel on the Tools menu El adi Raritan Devices D Gai ENG TR364 192 168 53 183 D E Ewa 192 168 53 110 D a Jackie 101 P52 192 168 52 94 D Ea Jackies 192 168 52 95 Bi Dominion KSX 192 168 51 184 Ea IP Reach 192 168 0 192 a E TechSupport IPR 192 168 51 207 a Bi Dominion KSX 192 168 51 202 a B KSX 223 192 168 51 223 a Fat K5x440 192 168 51 157 a B kx1 16 112 192 168 51 187 a Se DKX 192 168 51 204 a Gat Kx432 192 168 51 188 a B USTIP_TS 192 168 51 205 a Ba Kx 224 192 168 51 224 a Fm ClientSwGrp 192 168 51 245 a Em DKX4 192 168 51 203 a Em Dominion kx 192 168 51 40 By Dominion KX 192 168 51 213 amp Fat billskx120 192 168 51 120 a B KX_KIM 0007 192 168 51 139 a sy KX_KIM 0011 192 168 51 70 a Fai GB 232 51_176 192 168 51 176 Raritan 33 When you re ready to take control Navigator 34 Each device entry in the Navigator provides two icons to communicate network status and connection profile information A connection profile is generally created by an MPC or RRC user in order to store personalized information about specific devices please see the section Creating Profiles in this chapter for additional information
91. t Video Settings The Settings window opens 73 Keyboard Handler 74 Settings Video Setting Noise Filter Noise Filter E i r i i i t r rPLL Settings Clock 1 688 Phase 16 Color Settings A Brightness Red jn e Brightness Green Brightness Blue ee 465 RU i7 ES Contrast Red i Contrast Green jn Contrast Blue Horizontal Offset ah Vertical Offset LI D ri s m E _ Automatic Color Calibration rMideo Sensing Best possible video mode Quick sense video mode OK Cancel Apply 2 Update the desired settings Raritan When you re ready to take control Raritan When you re ready to take control Chapter 2 Operation Noise Filter IP Reach and Dominion can filter out the electrical interference of video output from graphics cards This feature optimizes picture quality and reduces bandwidth Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels However setting the threshold too high can result in the unintentional filtering of desired screen changes Lower settings transmit most pixel changes Setting this threshold too low can result in higher bandwidth use Note Lower Noise Filter settings approximately 1 to 4 are recommended Although higher settings will stop the needless trans
92. t rte erret enne rote erre ste cosines 13 Installing and Launching Standalone RRC sese 17 Chapter 2 Operation 18 Window Layout sses erpii ROI REGERE RETE CIE EUR EHE EIE IE HERO RE MIS ER I Penn 18 MPC Interface eee ee CORRER ERREUR ED RI CU E Qr E CA Rec tre Rude 18 degli e M 19 Connection Profiles aite dei een ret d e eres e Ee e ke P ree E oae Rees 19 Creating Profiles eere nri imd id ted DOT IRR O UM UU TI ER EDU TIG 19 Modityine Protiles e nitri ai a oO UD R e 28 Deleting Profiles e 29 Establishing a New Connection s cssccsscseseseconesesssrosesssecnsckosesadvtntenevesasennsovoseonsetesesapesapecesevade 30 Closing a Remote COmmectiOnh s c scccsesasscerescesssecodesesusesecesesndesesesenesasecodesosesngecosessiesnsecesenass 31 COMMECH ON a i o RC 31 Navigators EEO 33 Display and Sorting OpEOnSs cei asini riti to tarea n eno to cons P i eia EET T 36 Toolbars and Shortcuts rrr tn e erro io eo ri eh Pr nail ike dra ER re eria Fo re 43 Standard Toolbar ire rn mt rei tpi ee Pec ha ie eno aio tri reed 45 Connected Server s Toolbar trente rre trn Peri euan iinn eei eee Ee 47 Status Bar C STESS 49 Remote KVM Console Control etti deseri ciet pe REPRE Ree tr Eee ER Co 50 Keyboard Shortcut Menu e e oe GRE ROGER RON RERO
93. ted to that port e Bold type indicates which port is currently displayed active in the remote desktop area of the client For each server port entry the Navigator displays the following icons Raritan When you re ready to take control Chapter 2 Operation Connected green Available for connection Unavailable no device connected or access is blocked In use by another may be unavailable depending on permissions Note Blank port names are displayed as Unnamed If you make a port name blank it will revert to this default when you reconnect to the device Navigator Customization Use specific tools in the Toolbar to customize some Navigator attributes Display Hide Navigator Toggle Navigator visibility You can also use View Navigator in the Menu Bar to toggle Navigator visibility Refresh Navigator Update the device status information displaced i isplayed in the Navigator Show Browsed Devices Toggle whether the Navigator should display Not Profiled devices found on the network or should a show only devices for which profiles exist This option can also be reached using View Show All in the Menu Bar Note The Browse connection method is the only method of connecting to a Raritan Device configured to use DHCP IP addressing lt Raritan ae When you re ready to take control Navigator 36 Display and Sorti
94. ternet Options 3 When the Internet Options dialog box appears click on the General Settings tab and click Delete Files 4 Click on the Settings tab and then click View Objects 5 Internet Explorer will display a list of cached program objects Select any entries named TeleControl Class Raritan Console or Power Board and delete them T Raritan When you re ready to take control Chapter 1 Introduction and Installation Installing and Launching Standalone RRC Note This step is optional IP Reach or Dominion can be accessed from a Remote PC either by installing RRC software or by launching RRC via Web browser Accessing IP Reach or Dominion via Web browser does not require any software installation on the Remote PC This section lists the steps required to invoke RRC using standalone software which may be useful for accessing IP Reach or Dominion via modem or if you wish to close firewall access to ports 80 and or 443 1 Raritan When you re ready to take control Launch your Web browser and go to Raritan s Web site http www raritan com Click Support in the top navigation bar and then click Firmware Upgrades in the left navigation bar or type the URL http www raritan com support firmwareupgrades Scroll down the page until you see the appropriate product name and click on it Locate the appropriate version of the standalone RRC client for the Release you are using T
95. the target window Execute the Synchronize Mouse command to ensure local and target mouse pointer alignment Single Mouse Cursor Mode for Apple Mac target servers is now supported for MPC Select Single Mouse Cursor on the Mouse menu in MPC to enter this mode While in this mode the cursor will remain in the video window for the Mac Server To exit type the Keyboard Menu Shortcut Hotkey then type s Automatic Mouse Synchronization When in Dual Cursor mode the system will automatically align the mouse pointers when the cursor is inactive for 15 seconds Enable this feature by selecting Options from the Tools menu and clicking on the checkbox before Auto Sync mouse in two cursor mode Mouse Synchronization Options In addition to synchronizing mouse pointers or toggling Single Cursor Mode RRC s Mouse menus provide three options for syncing pointers when in Dual Cursor mode e Absolute When connected to selected Dominion KX units and targets with USB ports MPC will use absolute coordinates to keep the pointers in sync e Intelligent Under certain conditions MPC can detect the target mouse settings and synchronize the mouse pointers accordingly allowing the user to have mouse acceleration on the target device See Appendix B Conditions for Intelligent Mouse Synchronization for more details e Standard This is the standard mouse synchronization algorithm For the proper target mouse settings see the User Guide of your
96. ting over a modem connection invoke RRC standalone Both options are detailed below Modem use is not supported with Raritan s Dominion KX101 Launching RRC from a Web Browser Your IP Reach and Dominion units feature Web browser access capabilities and can provide a connection from any Windows based Remote PC running Microsoft Internet Explorer 6 0 Security Settings To access IP Reach or Dominion KX via Web browser your Web browser must be configured appropriately under the Internet Explorer security settings tab e Download Signed ActiveX controls should be set to either Enable or Prompt e Run ActiveX controls and plug ins should be set to either Enable or Prompt Please consult your Microsoft Internet Explorer documentation for additional information Note Microsoft Windows 2000 Microsoft Windows XP and Microsoft Windows 2003 restrict certain types of users from downloading and running ActiveX controls and plug ins regardless of the above settings in Internet Explorer Please consult your Microsoft Windows documentation for more information Launching RRC 1 Ensure that your browser security settings are configured appropriately and type the IP address assigned to your IP Reach or Dominion unit please see the Initial Configuration section in the appropriate product user guide for additional information in the URL field of your Web browser E Raritan Enterprise Microsoft Internet Explorer
97. trast Green Controls the green signal contrast range is 0 255 Contrast Blue Controls the blue signal contrast range is 0 255 Horizontal Offset Controls the horizontal positioning of the target server display on your monitor range is 0 512 Vertical Offset Controls the vertical positioning of the target server display on your monitor range is 0 128 1 To preview the change prior to making the selection check the Preview checkbox 2 Checkthe Automatic Color Calibration checkbox to enable this feature 3 Video Sensing Select the video sensing mode Best possible video mode IP Reach or Dominion will perform the full Auto Sense process when switching targets or target resolutions Selecting this option calibrates the video for the best image quality Quick sense video mode Selecting this option will cause IP Reach or Dominion to use a quick video Auto Sense in order to show the target s video sooner This option is especially useful for entering a target server s BIOS configuration right after a reboot 4 After you change a value click Apply 5 Click OK to change the Video Settings or Cancel to close the window without saving changes Note Some Sun background screens such as screens with very dark borders may not center precisely on certain Sun servers Use a different background or place a lighter colored icon in the upper left corner of the screen Video Settings Generation 1 Only
98. ts The file servers and image paths available are those that you configured using the Dominion KX II Remote Console File Server Setup see File Server Setup File Server ISO Images Only on page 92 page Only items you configured using the Dominion KX II File Server Setup page will be in the drop down list c File Server Username Username required for access to the file server d File Server Password Password required for access to the file server field is masked as you type e Click Connect The media will be mounted on the target server virtually You can access the media just like any other drive Raritan When you re ready to take control Disconnecting Virtual Media Disconnecting Virtual Media gt To disconnect the Virtual Media drives e For local drives select Virtual Media gt Disconnect Drive e For CD ROM DVD ROM and ISO images select Virtual Media gt Disconnect CD ROM ISO Image Note In addition to disconnecting the Virtual Media using the Disconnect option simply closing the KVM connection disconnects the Virtual Media as well File Server Setup File Server ISO Images Only Important These steps are completed using the Dominion KX II Remote Console Raritan 9 When you re ready to take control Chapter 3 Virtual Media Note This feature is only required when using virtual media to access file server ISO images Use the Dominion KX II Remote Console File Server Setup
99. uc e UE E RO IEEE CUI eR 101 Broadcast DOEL ciim poor Ge Gu e adiit dent 102 Remote Power Management sss 103 Import Export Keyboard Macro DeBiniEms seccion dedi aeu 103 Launching Administrator and Diagnostic Interfaces 108 Tools OP HONS iine a ip Ur UU E 110 General Options RRC Only tie tiieteirit eii tiri inen 113 95 When you re ready to take control Upgrading Device Firmware Upgrading Device Firmware To update a device s firmware first connect to the device Highlight the device s icon in the MPC Navigator and click on the Tools menu click Update and then click Update Device to perform firmware upgrades MPC RRC will prompt you to locate a Raritan firmware distribution file RFP format found on the Raritan Website Firmware Upgrades page when available http www raritan com support firmwareupgrades Please ensure that you read all instructions included in firmware ZIP files carefully before upgrading a device Note Copy the firmware update file on the Raritan Website to a local PC before uploading Do not load the file from a network drive Changing a Password 96 To update your password first connect to an IP Reach or Dominion target Highlight the target s icon in the Navigator and on the Tools menu click Update and then click User Password The Change Password window appears Change Password X rInfo Old Password EEk New Password Co
100. uie ination c used uiqped e 103 Launching Administrator and Diagnostic Interfaces sinisiipien ees a ae 108 Administrator Interfaces isses ties ATR aA airo o RR EA E ait 108 Diagnostic Interface excluding Dominion KX II sse 109 iv ZE Raritan When you re ready to take control Contents TOOS OP HONS yeeie eer ea E R e E E tts 110 General Options RRC Only eire three er e ER Tere PHA Pe e A NESE TVEN ES 113 Chapter 5 Installing and Launching Standalone MPC 115 WI OWS C 116 Checking JRE Version in Windows erre rne i d inen tenses 116 Installing MPC for Windows cinia reri rni tae rie A k in en dh 116 Launching MPC n WindOWS crisis e rore tnt eek nba enki K ded en tenses 119 o e MMM 120 Checking JRE Versi n Ta Ent ia is et eas hse aA A ERR GI RR HR UE EE ation 120 Installing MPC tor Linux casts ase eats ree aene REL Die RERO aaa 121 Launching MPC n LINUX is ie HE ae es P ORE RESET E ons 124 str E E E E S E E E E E E E E E SE 125 Checking JRE Version on Sun Solaris esee aa en E SEa t 125 Installing MPC for Sun Solari S snra retire ene E E n 126 Launching MPC on SUN SOlaTiS sisi i E E dns 128 Macintosh e sdtasedvebiasedbenbaaes 129 Checking JRE Version in Mac OSX iiie mete nimii eee diea iei 129 Installing MPC for Mac 5X 5 aE EE erp rep Rh 130 Launching MPC in Mae OSX ss
101. vers With this feature media mounted on the client PC and network file servers is essentially mounted virtually by the target server The target server can then read from and write to that media as if it were physically connected to the target server itself Virtual media can include internal and USB mounted CD and DVD drives USB mass storage devices PC hard drives and ISO images disk images Virtual media provides the ability to perform additional tasks remotely such as e transferring files e running diagnostics e installing or patching applications e complete installation of the operating system This expanded KVM control eliminates most trips to the data center saving time and money thereby making virtual media very powerful 85 When you re ready to take control Overview BA e ae lt Raritan When you re ready to take control Chapter 3 Virtual Media Prerequisites for Using Virtual Media Raritan The following conditions must be met in order to use virtual media Device Permissions e For user s requiring access to the virtual media port permissions must be set to allow virtual media access Client PC e Certain virtual media options require administrative privileges on the client PC e g drive redirection of complete drives Note If you are using Microsoft Vista turn User Account Control off Control Panel gt User Accounts gt User Account Control gt turn off If you wou
102. width environments When Progressive Update is enabled IP Reach or Dominion initially sends an image of the remote desktop at lower color depths and then provides higher color depth images as bandwidth allows Note When Color Depth is set to Auto Select Color default Progressive Update is automatic IP Reach or Dominion will enable disable Progressive Update as required disabling it for fast connections and enabling it for slow connections Internet Flow Control When using IP Reach or Dominion over an unpredictable public WAN particularly in international scenarios checking the Internet Flow Control check box ensures that packets transmitted by IP Reach or Dominion are received and reconstructed by MPC RRC in the correct order Smoothing 15 bit mode only Use the slider to select the desired level of video Smoothing The level determines how aggressively to blend screen regions with small color variation into a single smooth color Smoothing improves the appearance of target video by reducing displayed video noise MPC Only Frames Per Second This setting instructs MPC how often to redraw the video display of the target This only affects the client display behavior and has no bearing on the data rate of the video being sent to the client Setting this option higher makes the video appear smoother but also requires more processing power Update the Security tab not available for Generation 2 G2 Raritan devices 27
103. wv izforge com Q Prevous_ CO 6 On the Shortcut screen choose a shortcut location determine who should have the shortcut and whether you want the shortcut on the desktop When finished click Next 118 Raritan When you re ready to take control Chapter 5 Installing and Launching Standalone MPC 7 The installation is complete the final screen indicates where you will find an uninstaller program and allows the option of generating an automatic installation script Click Done to close the Installation window di IzPack Installation of Raritan Multi Platform Client a 5 xl T Installation has completed successfully T An uninstaller program has been created in C Program FilesRaritanWaritan Multi Platform Clienti4 40 1 7Wninstaller 4 Generate an automatic installation script Made with IzPack http Awww izforge com Launching MPC in Windows 1 Click on the Windows Start menu click All Programs and then click Raritan Multi Platform Client or double click the desktop shortcut if you created one zie Raritan 449 When you re ready to take control Linux 2 Double click on the desired device to establish a connection type your Username and Password and click OK to log on Please refer to Chapter 2 Operation for additional operation instructions Raritan Multi Platform Cent Mouse Tools View wiry Helo cj i Bi mj M Raritan Device Linux
104. y cause harmful interference to radio communications Operation of this equipment in a residential environment may cause harmful interference VCCI Information Japan CORES SHLBRESE RRS EI E AERE VCC 0HE KES PFAZAHMRMHRECT COREE RE CHATS CBR BESeslSHMCTCEPMHWVET TOBERA AN AiR ES SLIBKENSCEPHVET Raritan is not responsible for damage to this product resulting from accident disaster misuse abuse non Raritan modification of the product or other events outside of Raritan s reasonable control or not arising under normal operating conditions CE us m LTE LISTED Contents What s New in the MPC and RRC User Guide 6 Chapter 1 Introduction and Installation 7 Use with Raritan Products rr etre eben PRO Rare Pe ERES e RENE Ree ker aenea 7 Minimum System Requirements ois Go REI EGER ORE Ane n RO REED ESAE 8 Note toC C 5G USers aiite eee ie dii tee e TES d en ea et eee E ORERE 8 Java Runtime Environment JRE Requirements sse eee 8 MPC Supported BEOWSETS ette tee rci eme ed ee dte Pat a I Eie REI 11 Raritan Multi Platform Client MPC Supported Operating Systems sss 11 Launching MPC from a Web BrowSe cccscccsssscsessesssseseseeseseescseneesesseecsenecsesesesenesssnecesneeees 12 Installing and Launching Standalone MPC sss 12 Raritan Remote Client RRO creer uro HERE ER TORO EIER EU PRUTEN ei er E EP e TRUST 12 Launching RRC from a Web BrOWSeF ere
105. y 1 to 4 are recommended Although higher settings will stop the needless transmission of false color variations true and intentional small changes to a video image may not be transmitted Analog to Digital Settings The following parameters are best left to IP Reach or Dominion to automatically detect on the RRC Menu Bar select Video Auto sense Video Settings but a brief description of each is included here PLL Settings If the video image looks extremely blurry or unfocused the PLL Settings for clock and phase can be adjusted until a better image appears on the active target server Clock Horizontal sync divider to produce pixel clock Controls how quickly video pixels are displayed across the video screen Changes made to clock settings cause the video image to stretch or shrink horizontally Odd number settings are recommended Phase Phase values range from 0 to 31 and will wrap around Stop at the phase value that results in the best video image for the active target server Color Settings Gain control can be thought of as contrast adjustment Offset control can be thought of as brightness adjustment Red Gain Controls the amplification of the red signal Red Offset Controls the bias of the red signal Green Gain Controls the amplification of the green signal Green Offset Controls the bias of the green signal Blue Gain Controls the amplification of the blue signal Blue Offset Controls the bi
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