Radio Shack 43-3801 User's Manual
Contents
1. d cosmetic damage e transportation shipping or insur ance costs or f costs of product removal installation set up service adjust ment or reinstallation This warranty gives you specific legal rights and you may also have other rights which vary from state to state RadioShack Customer Relations 200 Taylor Street 6th Floor Fort Worth TX 76102 02A02 43 3801 A Printed in China2. alkaline battery not supplied is required to save any recorded messages and the settings for the day and time For the best performance and longest life we recommend a RadioShack alkaline battery Caution Use a fresh battery of the required size and recommended type 1 Use a Phillips screwdriver to remove the screw on the battery compartment cover and remove the cover 2 Attach a 9V alkaline battery to the terminals and place the battery in the compartment 3 Replace the cover and secure it with the screw Replace the battery when the LOW BATT indicator flashes while the system is connected to AC power Warning Dispose of the old battery promptly and properly Do not burn or bury it 6 Installation Cautions To avoid losing stored information be sure the AC adapter is plugged into an AC outlet before you replace the battery If you do not plan to use the system with batteries for a month or longer remove the batteries Batteries can leak chemicals that can destroy electronic parts CONNECTING THE SYSTEM TO A PHONE LINE Select a location for the system that is near both a telephone jack and an easily accessible AC outlet and out of the way of normal activities Your telephone connects directly to a modular telephone line jack If your telephone wiring does not have a modular jack you can update the wiring yourself using jacks and adapters available at your local RadioShack store or have the teleph
3. 2 ADJUSTING THE VOLUME Press or hold down VOLUME jo increase or VOLUME w to decrease the volume The system beeps when you press either volume button so you can hear the volume level as it changes SETTING THE DAY AND TIME You must set the day and time before the system will record the day time voice stamp on each memo and incoming message The day time voice stamp automatically defaults to Monday 12 00 AM when you connect the system to power and does not advance until you set the correct day and time 1 Hold down TIME SKIP a tone sounds continuously through Step 4 2 Repeatedly press DAY REPEAT until the system announces the correct day 3 Repeatedly press HOUR ANNOUNCE until you hear the correct hour Preparation 9 4 Repeatedly press or hold down MINUTE TWO WAY until you hear the correct minute Note When you hold down MINUTE TWO WAY the system moves forward in 10 minute intervals until it reaches 00 5 Release TIME SKIP The system announces the day and time you set To hear the current day and time press TIME SKIP while the system is on or off If you have not set the day and time and you press TIME SKIP the system announces Please set time SETTING THE INCOMING MESSAGE LENGTH Slide INCOMING MSG on the back of the system to 1 or 5 MIN minutes to choose the length of incoming messages When you slide INCOMING MSG to ANN ONLY announcement only the system plays your outgoing mess
4. 21 Contents 3 1 Introduction Thank you for purchasing the RadioShack Digital Telephone Answering System Your system is a sophisticated fully digital message center Fully digital means the system stores all messages on a computer chip This gives you advanced capabilities over a tape based answering machine For example you can save or delete individual messages Because your system is fully digital there are no tape mechanisms to wear out and no tapes to bother with Your system has High Capacity lets you record up to 10 minutes of messages memos and two way phone conversations Day Time Stamp records the day and time each message was recorded Call Screening lets you listen to incoming calls so you can decide whether or not to answer a call Phone Pick Up Detection stops recording a caller s message when you pick up any phone on the same line as the system so you can talk to the caller Multiple Outgoing Message OGM lets you set the system to play your message or the prerecorded message or just play your announcement without recording the caller s message Memo Recording lets you leave a message for yourself or others in your home or office Two Way Recording lets you record both sides of a telephone conversation 4 Introduction Voice Activated Recording VOX Detection the system stops recording when the caller hangs up or after 7 seconds of silence to help cons
5. HE POSSIBILITY OF SUCH DAMAGES Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you In the event of a product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option unless otherwise provided by law a cor rect the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on which a refund is made become the property of RadioShack New or reconditioned parts and products may be used in the performance of warranty service Repaired or replaced parts and products are warranted for the remainder of the original warranty period You will be charged for repair or replacement of the product made after the expi ration of the warranty period This warranty does not cover a damage or failure caused by or attributable to acts of God abuse accident misuse improper or abnormal usage failure to fol low instructions improper installation or maintenance alteration lightning or other incidence of excess voltage or current b any repairs other than those provided by a RadioShack Authorized Service Facility c consumables such as fuses or batteries
6. RadioShack www radioshack com Digital Telephone Answering System 43 3801 A Owner s Manual Please read before using this equipment Your system is ETL listed to UL standards and meets all applicable FCC standards WARNING To reduce the risk of fire or shock hazard do not expose this product to rain or moisture AN RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION To REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL within the product s enclosure that might be of sufficient magnitude to constitute a risk of electric shock Do not open the product s case This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accompanying this product This symbol is intended to alert you to the presence of uninsulated dangerous voltage 2001 RadioShack Corporation All Rights Reserved RadioShack and RadioShack com are trademarks used by RadioShack Corporation 1 Contents Introduction 0 ceceeteeeeeeeeesseeeeenseeeenseseneeeeeaseeeeaneneeaneneesnsnenenes 4 instalation ccseseeesseeeeseseeenseeeeesseeeaseeeeenseeeeusenesasseenaseeeeens 6 Installing the Backup Battery ssec 6 Connecting the System to a Phone Line c0 7 Connecting AC POWEF ecceceeeeeeteseeeeeeeeeeeeeeeeseeeenee
7. age but the caller cannot record a message After the system answers it monitors the line for 10 seconds for any remote code entry RECORDING THE OUTGOING MESSAGE OGM You can use the system s prerecorded outgoing message Hello please leave a message after the tone or record your own To record an outgoing message 10 Preparation 1 Hold down HOUR ANNOUNCE The system beeps 2 Speak clearly into the microphone from about 10 inches in front of the system The MESSAGE indicator flashes 3 When you finish your message release HOUR ANNOUNCE The system sounds a tone and automatically plays back your recorded message Notes The maximum length for an outgoing message is about 30 seconds When it reaches the maximum outgoing message length the system sounds a tone and plays back the message If you want to record a new OGM simply repeat these steps e If you record your own message and subsequently decide to use the prerecorded message press HOUR ANNOUNCE to play your OGM While it is playing press DELETE to erase the message you recorded To hear the outgoing message at any time press HOUR ANNOUNCE To stop the outgoing message before it ends press STOP ON OFF SETTING THE NUMBER OF RINGS RING SELECT located on the back of the system controls how long the system waits before it answers a call Slide RING SELECT to the desired position 2 The system answers after two rings P
8. any of the buttons are pressed RECORDING A MEMO A memo is a message that you record by speaking directly into the system without calling in on the phone To record a memo up to 1 minute hold down MEMO After the beep speak clearly into the microphone from about 10 inches in front of the system When you finish speaking release MEMO The system beeps The message indicator flashes until you play the memo Operation 15 RECORDING A TWO WAY PHONE CONVERSATION You can record both sides of a conversation on any phone connected to the same phone line as the system At any time during the conversation press MINUTE TWO WAY After a beep the system starts recording Press MINUTE TWO WAY again to stop recording the conversation The system sounds a tone and the MESSAGE indicator flashes until you play the two way phone conversation Important Every state has different regulations governing the recording of conversations over the telephone Be sure to check your local state and federal laws before using this product to record any telephone conversation in order to determine your use is in compliance with such laws or guidelines PLAYING INCOMING MESSAGES MEMOS TWO WAY PHONE CONVERSATIONS The MESSAGE indicator flashes after the system records one or more incoming messages recorded memos or two way phone conversations To listen to all messages including memos and two way phone conversations press PLAY PAUSE The syst
9. be recorded played back or deleted independently The maximum length for an announce only OGM is about 30 seconds When it reaches the maximum outgoing message length the system sounds a tone and plays back the message If you record your own message and subsequently decide to use the prerecorded message press HOUR ANNOUNCE to play the message you recorded While it is playing press DELETE to erase your message To hear the outgoing message at any time press HOUR ANNOUNCE To stop the outgoing message before it ends press ON OFF STOP When the system is set for announce only you cannot set it to record incoming messages using the remote commands To turn off announce only so callers can leave messages slide INCOMING MSG to either 1 or 5 MIN 14 Operation SCREENING CALLS To screen your calls let the system answer Listen to the caller s message through the system s speaker If you decide to answer the call pick up any phone connected to the same phone line as the system The system stops recording and resets to answer the next call Notes e If you pick up the phone just as the system answers the system might not stop playing the message If this happens press ON OFF STOP to stop playing the message e When VOLUME 4 is set to the minimum level the incoming caller s messages cannot be heard However the standard voice prompts beep tone and recorded message should be audible at minimum volume when
10. em plays each new message in sequence The system announces the day and time the message was recorded After you play all the new messages the MESSAGE indicator lights steadily and the system automatically saves the messages and resets to answer calls 16 Operation Note If there are no messages the system beeps To replay the messages press PLAY PAUSE To pause while listening to messages press PLAY PAUSE The playback resumes when you press PLAY PAUSE again The system returns to the answer ready mode after 7 seconds if you do not press PLAY PAUSE again During message playback you can e Press DAY REPEAT to repeat the current message Hold down DAY REPEAT to repeat the previous message Press TIME SKIP to skip forward to the next message To stop message playback at any time press STOP ON OFF Note Each message is treated as a new message until you play back the entire message DELETING MESSAGES You can delete messages individually during playback or all at once after playback To delete a particular incoming message memo or two way phone conversation after listening to it press DELETE during playback To delete all messages after playback hold down DELETE The system sounds a tone Operation 17 Note If you press DELETE before playback of all messages the system sounds tones to alert you You cannot delete all messages until you playback all new messages O Remote Operation While y
11. erve memory space Remote Operation lets you use a touch tone phone or rotary phone and pocket tone dialer to operate the system while you are away from your home or office Remote Answer on lets you call the system from a remote location and set it to answer calls Adjustable Ring Number you can set the system to answer after two four or seven rings Toll Saver lets you avoid unnecessary toll charges when calling long distance to check your messages Selectable Incoming Message Length lets you set the maximum length of a callers message to 1 or 5 minutes Memory Full Warning lets you know when the system s memory is full Message Indicator flashes to let you know you have new messages READ THIS BEFORE INSTALLATION Your system conforms to federal regulations and you can connect it to most telephone lines However each device that you connect to the phone line draws power from the phone line We refer to this power draw as the device s ringer equivalence number or REN The REN is on the bottom of the system Introduction 5 If you use more than one phone or other device on the line add up all the RENs If the total is more than five or three in rural areas your phone might not ring and your system might not answer If ringer operation is impaired remove a device from the line 11 Installation INSTALLING THE BACKUP BATTERY If AC power fails or you unplug the system one 9V
12. es 8 Prepatation cccsseeessseeesseeeenseeeeeseeeesseeeeaseeesaseeeeesseenenseeneneees 8 Turning the System On Off eeeeeeeeeeeeeeeeeeneeeeeeeeneeeaees 8 Adjusting the Volume 0 0 00 eeeceeeeseeeeeneeeeeeeeeesaeeeeeteeee 9 Setting the Day and Time ceeeeeeseeeeeeeeeeeeeeeeeeeteeeteees 9 Setting the Incoming Message Length eeeeeee 10 Recording the Outgoing Message OGM 10 Setting the Number of RingS ccesceseceeseeeeeeeeesees 11 OP OQ atl M aiies ececcesc ce ceedeetdeeseedsneceediecaesdeapenctstewdvecesetee ae 12 Setting the System to Answer Calls cccscceeeereees 12 Using Announce only ou eeeseeeeseeeeneeeesneeeeeeeeseneetenaes 13 SCrESMING Calls acs csccaseecachetaseceicesaacencasuatagaseteuscasehsaekie 14 Recording a MEMO eeeeeeeeseeeeereeeeeeeteeeeeeneeeeteaeeeeans 15 Recording a Two way Phone Conversation 0 15 Playing Incoming Messages Memos Two way Phone Conversations cccesceseeeteeeteeees 16 Deleting Messages eeeeeeeeseeeeeneeeeeeeeteneeeeenaeeeneateeeaas 17 Remote Operation ccsccseeeeeesseeseeeseeeeseeeseeenseesssesseees 18 Remote Operation Security Code cecceeeeeeeeseeeees 18 Operating the System from a Remote Location 19 Remote Commands csccecceeseeeeeteneeeeeeseeeeeeeeeeeeenees 19 Troubleshooting ss ssssesssunnenunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nan 20 O E PAE EEO E E E E A T A
13. ment complies with the limits for a Class B digital device as specified in Part 15 of the FCC Rules These limits provide reasonable protection against radio and TV interference in a residential area However your equipment might cause TV or radio interference even when it is operating properly To eliminate interference you can try one or more of the following corrective measures e Reorient or relocate the TV or radio s receiving antenna 22 Troubleshooting Increase the distance between the equipment and the radio or TV e Use outlets on different electrical circuits for the equipment and the radio or TV Consult your local RadioShack store if the problem continues THE FCC WANTS YOU TO KNOW In the unlikely event that your system causes problems on the phone line the phone company can temporarily discontinue your service If this happens the phone company attempts to notify you in advance If advance notice is not practical the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC Also the phone company can make changes to its lines equipment operations or procedures that could affect the operation of your system The telephone company notifies you of these changes in advance so you can take the necessary steps to prevent interruption of your telephone service LIGHTNING Your system has built in protection circuits to reduce the risk of damage from surge
14. n you finish press 5 to end remote access Notes e If you enter an incorrect or invalid command press 5 to stop and return to the remote main menu Remote message playback pauses about every two minutes You must press any key on the handset to continue playing the message Remote Operation 19 REMOTE COMMANDS Press To 1 Play new messages 2 Play all messages 3 Delete current message 4 Repeat previous message 5 Stop and exit 6 Skip and exit 7 Turn off on the system If the system is off it will turn on and answer after about ten rings You can turn it off and on again with this command 8 Record an OGM 9 Record a memo O Monitor the room O Troubleshooting We do not expect you to have any problems with your system but if you do try these suggestions If the system still does not 20 Troubleshooting operate properly take it to your local RadioShack store for assistance Problem Remedy The system does not answer calls Check all phone line connections Make sure AC power is properly connected The system is full of messages Delete some messages The system is off Press STOP ON OFF to turn on the system The system does not answer calls Check the number of devices connected to your phone line and add up the RENs See Read This Before Installation on Page 5 The ou
15. one company update the wiring for you You must use compatible modular jacks that are compliant with Part 68 of FCC Rules Note The USOC number of the jack to be installed is RJ11C or RJ11W for a wall plate jack Installation 7 1 Plug the system s modular phone line cord into the wall jack 2 Plug the modular phone line cord not supplied from your telephone into the modular phone jack on the back of the system CONNECTING AC POWER Plug the AC adapter into a standard AC outlet The MESSAGE indicator lights Notes e If you did not install a backup battery the MESSAGE indicator lights and the LOW BATT indicator flashes The system initializes then you hear 4 tones Do not press any of the system s buttons while you are plugging the adapter into the AC outlet If you accidentally press a button reset the system by unplugging the adapter from the AC outlet and reinserting it The system cannot operate without AC power O Preparation TURNING THE SYSTEM ON OFF To turn on the system press STOP ON OFF The MESSAGE indicator lights and the system beeps 8 Preparation When the MESSAGE indicator lights continuously the system is ready to answer calls To turn off the system press STOP ON OFF The MESSAGE indicator turns off and the system beeps You can also turn on the system remotely see Setting the System to Answer Calls on Page 1
16. ou are away from your home or office you can use a touch tone phone or a pulse rotary phone with a pocket tone dialer to enter your remote operation security code and do any of the following e set the system to answer calls e listen to your messages record anew OGM record a memo e delete an individual message REMOTE OPERATION SECURITY CODE To use your system from a remote telephone you must first enter a 3 digit remote operation security code The security code label is located at the bottom of the system Enter the security code after the system answers and sounds two beeps Within 7 seconds enter one of the remote commands Note If you do not have CPC service and you hang up while the system is playing back the messages the system might not recognize that you disconnected If someone calls while the 18 Remote Operation system continues to play the messages the caller hears a busy signal We recommend that you exit remote access using the appropriate remote command until the system beeps once before you hang up OPERATING THE SYSTEM FROM A REMOTE LOCATION 1 Dial your phone number Even if the system is off it will turn on and answer after about ten rings 2 After the outgoing message plays and the system beeps enter your remote operation security code Note If you pause for 10 seconds between digits the system disconnects 3 Enter the desired remote command see Remote Commands 4 Whe
17. r call the system sounds a beep and the caller cannot leave a message The system cannot record additional messages until you delete some of the old messages see Deleting Messages on Page 17 e Many local phone companies use CPC to signal that the caller has hung up Your system can recognize a CPC signal and release the line If the system records phone company messages or dial tones your local phone company probably does not use CPC USING ANNOUNCE ONLY Announce only sets the system to play a message for the caller then automatically disconnects without letting the caller leave a message To select announce only slide INCOMING MSG to ANN ONLY When the system receives a call it answers after two rings and plays the announce only message a long beep sounds then it monitors the phone line for remote codes received within about 10 seconds You can use the system s prerecorded announce only OGM No one is available to take your call or record your own Operation 13 To record a message slide INCOMING MSG to ANN ONLY then hold down HOUR ANNOUNCE After the beep speak clearly into the microphone from about 10 inches in front of the system The message can be about 30 seconds long Release HOUR ANNOUNCE to stop recording The system automatically plays back your recorded message Notes e The announce only OGM does not affect your original OGM that tells callers to leave a message Each OGM can
18. reparation 11 4 The system answers after four rings 7 The system answers after seven rings TS Toll Saver If there are new messages the system answers after two rings Otherwise the system answers after four rings This lets you avoid unnecessary charges when calling by long distance to check your messages If you hear more than two rings you know you can hang up because the system has no new messages O Operation SETTING THE SYSTEM TO ANSWER CALLS To set the system to answer calls press ON OFF STOP to turn on the system The MESSAGE indicator lights When the system answers a call it plays the outgoing message then beeps and begins recording The caller can leave a message for 1 minute or up to 5 minutes in length see Setting the Incoming Message Length on Page 10 After the caller hangs up or is silent for more than 7 seconds or the maximum message length is reached the system hangs up and resets to answer the next call The MESSAGE indicator flashes to indicate an incoming message When the system is answering a call or recording a message if any phone on the same line is picked up or the system detects a Calling Party Control CPC signal it stops playing the 12 Operation outgoing message or recording an incoming message and resets to answer another call Notes If the system s memory is full it answers calls after 10 rings The caller hears No one is available to take you
19. s in telephone line and power line current These protection circuits meet or exceed the FCC requirements However lightning striking the telephone or power lines can damage your system Lightning damage is not common Nevertheless if you live in an area that has severe electrical storms we suggest that you unplug your system when storms approach to reduce the possibility of damage Troubleshooting 23 Limited One Year Warranty This product is warranted by RadioShack against manufacturing defects in ma terial and workmanship under normal use for one 1 year from the date of pur chase from RadioShack company owned stores and authorized RadioShack franchisees and dealers EXCEPT AS PROVIDED HEREIN RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES IN CLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICU LAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN EXCEPT AS PRO VIDED HEREIN RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBIL ITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDI RECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM INCONVENIENCE LOSS OF TIME DATA PROPERTY REVENUE OR PROFIT OR ANY INDIRECT SPECIAL IN CIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF RadioShack HAS BEEN ADVISED OF T
20. tgoing announcement is distorted Record the announcement speaking in a normal tone about 10 inches from the system The system does not respond to remote Reenter your remote operation security code commands Check for a power failure and make sure AC power is connected Do not enter commands while the system is making announcements or sounding tones CARE Keep the system dry if it gets wet wipe it dry immediately Use and store the system only in normal temperature environments Troubleshooting 21 Handle the system carefully do not drop it Keep the system away from dust and dirt and wipe it with a damp cloth occasionally to keep it looking new Modifying or tampering with the system s internal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it If your system is not performing as it should take it to your local RadioShack store for assistance If the trouble is affecting the telephone lines the phone company can ask you to disconnect your system until you have resolved the problem FCC STATEMENT Your system complies with Part 68 of FCC Rules You must upon request provide the FCC registration number and the REN to your phone company Both numbers are on the bottom of your system Note You must not connect your system to coin operated systems party line systems e most electronic key phone systems This equip
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