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Quantum DX5000 User's Guide

1. f Attention Network port 1 activity Network port 2 activity Hard drive failure PSU failure D5 E Power button Reset button Table 3 DX5000 LEDs Button LED Power button Reset button Network port 1 2 activity Hard drive failure Power supply failure Quantum DX3000 and DX5000 User s Guide Description Powers the DX5000 system on or off The system can also be powered off using the remote management screens see Chapter 3 DX3000 and DX5000 Remote Management Resets the DX5000 system This LED flashes indicating activity on the network ports This LED flashes with an audible alarm when a hard drive has failed Look at the front of the unit to identify the failed hard drive with an red LED indicator This LED flashes with an audible alarm when a power supply has failed Look at the back of the unit to identify the failed power supply with an amber LED indicator 17 Chapter 2 Basic Operations DX3000 DX5000 Operations Button LED Description Power on This LED is lit when the DX5000 is powered on Hard Drive Sled LEDs The individual hard drive sleds contain LEDs that indicate the health condition of the hard drive Refer to figure 12 and
2. Vay a E r m rel 33 Address EJ co Links gt srat g E DX50008 fH x 1 Home Configuration System Status Remote Alerts Change Licensing Current System Time 12 37 47 PM America Los_Angeles PDT New System Time fiz z 37 z z 47 z PM 7 Select a Server time nist gov gt C Specify server time nistgov Capacity 5 36 TB Timezone America Los_Angeles gt Ti pared Free 3 93 TB Used 1 44 TB 26 76 full i 0 Bremt Z 2 There are two options for setting the system date and time a Select Manual to manually set the system date and time using the Change button for the system date and drop down boxes for the system time b Select Use NTP Network Time Protocol to synchronize the DX3000 DX5000 system to an NTP server The Select a Server selection makes a list of well known NTP servers such as the U S Naval Observatory Master Clocks in Washington DC and Colorado Springs Colorado available The Specify server selection enables you to type the name or IP address of any desired NTP server NTP sends periodic time requests to the DX3000 DX5000 system obtaining time stamps and using them to adjust the system s clock To access the Security page 1 In the Configuration page click Security The management frame displays the Security page see figure 31 Quantum DX3000 and DX5000 User s Guide 47 Chapter 3 DX3000
3. Click Activate to activate the configuration file see figure 59 Quantum DX3000 and DX5000 User s Guide 89 Figure 59 Activating the Configuration File Downloading the System Diagnostics File Chapter 3 DX3000 and DX5000 Remote Management Utilities 44 Quantum DX5000 Management Utilities Configuration Microsoft Internet Explorer File Edit Yiew Favorites Tools Help Back gt A A Bsearch ranches GEE J Be amp E a Address http 10 1 1 1 oe ine gt it ob 2005 1 53 38 all A Arr Administrator Login al Home Configuration J 7 System Status Note Be sure to save the downloaded configuration file as sys cfg so that it will be properly named for an upload in the future Remote Alerts Licensing Utilities System Configuration File f Browse av eae Note The configuration file to be uploaded must be named sys cfg System Running Library Offline 2 Warning The upload process takes approximately 5 SECONDS and MUST NOT BE INTERRUPTED Host Demo Once you click on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons IP 10 1 11 or menu items until you see a message indicating that the upload has finished Capacity 0 00 bytes Free 0 00 bytes Used 0 00 bytes 0 00 full Sasa Activate New System Configuration File i A new system configuration file has been uploaded You must activate the file in order for the new
4. Licensing Utilities System Running Library Online Host IP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full f internet 3 Under Download System Diagnostics File click Download A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the diagnostics file has been downloaded 5 Click OK to return to the Utilities page Rebooting the DX3000 To reboot the DX3000 DX5000 Begun yarn 1 Access the Utilities page see Accessing Utilities 2 Click the Shutdown tab see figure 61 Quantum DX3000 and DX5000 User s Guide 91 Chapter 3 DX3000 and DX5000 Remote Management Utilities Fig u re 6 1 S h utti ng Dow n th e Z Quantum DX5000 Management Utilites Shutdown Microsoft Internet Explorer DX3000 DX5000 System Del xe000r Bl 3 Under System Shutdown click Restart The DX3000 DX5000 system reboots Quantum DX3000 and DX5000 User s Guide 92 Chapter 4 Troubleshooting This chapter describes problems you may encounter during the setup and operation of the DX3000 DX5000 system Corrective information is provided to help you resolve the problems Common Problems and Solutions The troubleshooting information in this section covers the following topics e Hardware Problems e Ethernet Network Problems Hardware Problems Table 19 describes corrective act
5. Taiwan BSMI Statement SAE LSE TEER I HIRES CORI UiT SE ANS BOR PRR Eee Be ATR o DEN AN Notice Japan TA CORR I FA CER BITE HATS CIAO ERA Haan CSR PR ALO Be CICA LU Ze COCK FAV ER RRA ORR a Fe Quantum hh e RICE ALAVY CC RAW GRORIRA PEWELTSARMO BIR EECA VATA RL CWS TR COIR I PRAULTSK E A Industry Canada Digital Apparatus Reference nterference Causing Equipment Standard ICES 003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Regl ment sur le mat riel brouilleur du Canada CISPR 22 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ACHTUNG Dieses ist ein Ger t der Funkst6rgrenzwertklasse A In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfunkst6rungen auftreten in welchen Fallen der Benutzer fiir entsprechende Gegenmassnahmen verantwortlich ist Quantum DX3000 and DX5000 User s Guide 101 ATTENTION Appendix B Regulatory Statements Notice for USA and CANADA Only Ceci est un produit de classe A Dans un environment domestique ce produit peut causer des interf rences radio lectriques Il appartient alors a l utilisateur de prendre les mesures appropri es Notice for USA and CANADA Only ATTENTION
6. Figure 14 Power Supply LED Indicators DX3000 OF OMi ann Table 6 Power Supply LED LED Description LED is green Power supply is operating normally LED is red The power supply has failed Refer to the Quantum DX3000 D X5000 D PM5500 Power Supply Replacement Instructions PN 81 81504 included on the documentation CD for more information Quantum DX3000 and DX5000 User s Guide 20 Chapter 2 Basic Operations Relocating the DX38000 and DX5000 Systems Relocating the DX38000 and DX5000 Systems If you ever need to install the DX3000 or DX5000 system to a different location refer to the Quantum DX3000 and DX5000 Quick Start Guide PN 81 81492 included on the documentation CD These instructions include hardware installation and cabling as well as initial software configuration Quantum DX3000 and DX5000 User s Guide 21 DD G E Chapter 3 DX3000 and DX5000 Remote Management __Management a The DX3000 and DX5000 systems utilize a web based interface which allows you to configure and manage the system from a remote workstation on the same network The DX3000 and DX5000 systems are managed through the following web pages accessible using Internet browser software installed on the host computer e Home allows you to view the status of all system components e Configuration allows you to set up information about the DX3000 and DX5000 systems such as network date and time and passwords
7. View or edit the physical location of the DX3000 DX5000 system example data center View or edit the support contract number Description View or edit the primary secondary contact name View or edit the primary secondary contact email address View or edit the primary secondary contact phone number View or edit the primary secondary contact fax number View or edit the primary secondary contact pager number if available 81 Field Street City State Postal Code Country Chapter 3 DX3000 and DX5000 Remote Management Licensing Description View or edit the primary secondary contact street address View or edit the primary secondary contact city location View or edit the primary secondary contact state location View or edit the primary secondary contact postal code View or edit the primary secondary contact country location Licensing The End User Agreement Tab displays the entire end user agreement for the DX Series system To view the end user agreement 1 Click Licensing The End User Agreement page displays see figure 53 Quantum DX3000 and DX5000 User s Guide 82 Figure 53 End User Agreement 4 Quantum DX5000 Management Licensing End User Agreement Microsoft Internet Explorer File Edit View Favorites Tools Help Chapter 3 DX3000 and DX5000 Remote Management Utilities Tab Q sxx X r B TN JO search I Favorites
8. e Motherboard CPU and memory Quantum Field Service Only e RAID controller Quantum Field Service Only e Optional Optyon Fibre Channel compression board Quantum Field Service Only The qualified IT personnel serviceable components are removed and replaced either through the front or back of the system see figure 3 Quantum DX3000 and DX5000 User s Guide Chapter 1 DX3000 and DX5000 System Description DX3000 and DX5000 Systems Figure 3 DX3000 System Components Drive sleds Power and reset buttons al O FEEFETI O Ofu 0 ne i Cm AN KEA DY NSD es AON ON OON boyy D Dear Xoo Power supplies Keyboard VGA Ethernet ports parallel and COM ports service only DX5000 System The DX5000 system houses the following components Components e Drive sleds twelve or twenty four drive sleds per storage array qualified IT personnel serviceable Note The DX5000 system with 24 hard drives requires two Optyon Fibre Channel compression cards if Fibre Channel compression is enabled e Four redundant power supplies qualified IT personnel qualified e Redundant fan modules located at the back of the unit trained IT personnel serviceable e Motherboard CPU and memory Quantum Field Service Only e RAID controllers Quantum Field Service Only e Optional Optyon Fibre Channel compression board Quantum Field Service Only The qualified IT personnel serviceable components are removed and r
9. Product Features Continuous Monitoring Proactive 7x24x365 monitoring of Quantum products enabling Quantum Support to be alerted on events such as errors or marginal conditions that are defined by the user e Root Cause Diagnosis Allows Quantum to quickly isolate and identify the root cause of a problem e Rapid Problem Resolution Quantum can rapidly recommend and or implement the corrective actions needed to resolve a problem ensuring minimal impact to the IT environment e Quantum Remote Software Update Distributed software update capability allows fast updates to agent software and Quantum hardware installed at customer sites e Real time Data Collection Instant on demand or scheduled diagnostic data collection from Quantum products as well as the ability to run user defined data collection scripts from agent e Access Management Customer has full control over Quantum s access rights and privileges e Audit Logging Audit logs are kept for all communications to and from the agent How it works 1 Customers can download the StorageCare Guardian agent software from http www quantum com guardiandownload 2 Customer installs the StorageCare Guardian agent on any Windows 2000 2003 XP or Solaris 8 9 server located at the customer s site 3 The StorageCare Guardian agent monitors Quantum products and provides information and updates to the Quantum Enterprise Server that resides at Quantum Support 4 Ifan e
10. x 2 A e Search 5 Favorites g2 A7 a LJ rel 2 Address bd Go Links Snagit s i ozs B E Tuesday May 16 2006 12 49 36 PM America Los_Angeles PDT Administrator Login Hardware Home Media Network f Date amp Time Security Pages Device Mappings iSCSI Fibre Channel RAID Library Configuration System Status Remote Alerts Hot Spare Configuration Licensing Enabled maximum data protection Willies Disabled maximum storage capacity i i Appl Hel Logout Help pry p System Running MA Library Offline Host Logical Drive 1 P Status Normal Capacity 5 36 TB Type RAIDS Free 3 93 TB Used 1 44TB 26 76 full Disks 1 2 3 4 6 7 Logical Drive 2 RARER res A Status Normal ae 1 Type RAIDS Disks 5 8 9 10 11 Logical Drive 3 Status Normal Type RAIDS Disks 13 14 15 16 17 18 Logical Drive 4 f ig internet The options for the RAID Configuration screen differ depending on the system DX3000 or DX5000 Refer to table 9 and figure 39 for RAID configurations Table 9 RAID Configurations Array Controller 1 Array Controller 2 Logical Logical Hot Spare Logical Logical Hot Spare Drive One Drive Two Drive One Drive Three Drive Four Drive Two DX3000 Disks 0 3 No No No No No Shipped with 4 Hard Drives DX3000 Disks 0
11. 7 x E JO Search I Favorites Ol rE A rel 3 a0 pf ox f D l a e 5 ba M Tuesday May 16 2006 1 07 43 PM America Los_Angeles PDT Administrator Login Home aaa F Media ibrary virtua HSK 5 Ha aware Con ation System Status PORS Tie Volume 1 Disks 1 2 3 4 6 7 Remote Alerts C See tape cartridges located on Volume Select an option l C Locate the tape cartridge with barcode Logical Drive 2 Details EES Volume 2 Licensing C See virtual disks on Select an option gt Disks 5 8 9 10 11 Volume 3 Disks 13 14 15 16 17 18 Utilities C Locate virtual disk with name Select an option Logical Drive 3 Details Logical Drive 4 Details Volume 4 Please select an option above Disks 19 20 21 23 24 System Running Library Online Host IP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full i 0 terre Quantum DX3000 and DX5000 User s Guide 71 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts To view the tape cartridges on a specific volume select Show tape cartridges on select the logical drive number and click Apply Note The system logical drives are displayed on the right side of the Media Status page The tape cartridges on the logical drive display To locate a specific tape cartridge barcode select Locate the tape cartridge with barcode enter the barcode and click Apply The tape
12. 856 7800 800 284 5101 Technical Publications To comment on existing documentation send e mail to doc comments quantum com Visit the Quantum home page at http www Quantum com Customer Support The Quantum Customer Support Department provides a 24 hour help desk that can be reached at North South America 949 725 2100 or 800 284 5101 Asia Pacific Rim International Code 61 7 3862 4834 Europe Middle East Africa International Code 44 0 1256 848748 Send faxes for the Customer Support Department to North South America 949 725 2176 Asia Pacific Rim International Code 61 7 3862 4677 Europe Middle East Africa International Code 44 0 1256 848777 Quantum DX3000 and DX5000 User s Guide XV StorageCare Guardian To contact the Customer Support Department use the following web E mail addresses North South America www quantum com askaquestion Asia Pacific Rim apachelp quantum com Europe Middle East Africa eurohelp quantum com StorageCare Guardian Benefits More Reliable Backups Faster Resolution Time StorageCare Guardian is a remote monitoring and diagnostic solution that enables Quantum to proactively monitor the health of Quantum products use diagnostic data to predict possible failures and determine whether or not the problem involves a Quantum product or other critical component in the environment StorageCare Guardian gives the customer added assuranc
13. Hide Robots Hide Storage Bins Storage Remote Alerts n mime PAQOO CC E 53 Storage Bin 000 Details LAL CISL wine y il E aie I A O Status Accessible umn Contents PA0001 Suir gt I E Write Enabled 53 18 Full umn A Capacity is 6 00 GB Toa 2 e Free space is 2 81 GB minnie AOO Logical drive for tape C CA p O O cartridge is Normal aie S E Compression Ratio is 1 53 1 Uncompressed Usage is 4 88 Capacity 5 36 TB J Free 393 TE l ea Used 1 44TB 26 76 full S i 2 gt Si 2 Tinie 2 z aie i winnie gt Il avin 4 Eee Tine ca Wine gt Il _ winnie gt i Sr lt ay vv E5 Applet TapePerformanceApplet started m E im az Internet di Storage bin details The storage bin details are shown in table 12 Table 12 Storage Bin Details a a Field Description Status Displays the current status of the storage bin The status is either accessible or not accessible Contents Displays the current contents of a storage bin If a tape cartridge is present in a bin the cartridge label will display in the contents field as well as the write protect status and capacity information Compression Displays the compression ratio as well as the Information uncompressed usage Quantum DX3000 and DX5000 User s Guide 68 Chapter 3 DX3000 and DX5000 Remote Management System Status Viewing Virtual Disk Status The DX3000 DX5000 system provides status inform
14. Logout delp Number of Unassigned Tape Cartridges 118 Number of Number of System Running Tape Drives Tape Cartridges Inquiry Identity Library Offline ee 9 300 Quantum DX5000 Host ve 7 114 Quantum DX5000 P Bae Ei 15 184 Quantum DX5000 4 51 Quantum DX5000 Capacity 5 36 TB Free 393 TB Used 1 44 TE 26 76 full 11 151 Quantum DX5000 6 82 Quantum DX5000 Oe tron The partitioning page is broken up into the following sections e Adding a Partition e Editing a Partition e Deleting a Partition Adding a Partition Up to eight partitions can be added to a DX3000 system Up to sixteen partitions can be added to a DX5000 system Ensure that your backup package is properly configured for the correct number of tape drives emulated in the DX3000 DX5000 system partition Failure to do so may cause your backup application to malfunction or cease to operate Quantum DX3000 and DX5000 User s Guide 36 Chapter 3 DX3000 and DX5000 Remote Management Configuration To add a partition Note To add edit or delete a partition the system must be offline 1 Set the DX3000 DX5000 system to the off line state see Changing Library State on page 84 2 From the Partition page click Add to add a partition to the system The Add Partition page displays see figure 24 eee eT Fi g u re 24 Ad d i n g a P art iti O n 4 Quantum DX5000 Management Configuration Library Mi
15. Logout Help Make the Node WWN Globally unique but the same for all ports Equal to the Port WWN for each port AL PA Loop ID ay le 06 12 48 22 PM America Los 5 x File Edit View Favorites Tools Help ay Q sak X 7 x a A Jo Search Se Favorites O R a rel 3 Address Eco tins gt Q snag ts G lle Ohana il Angeles PDT Administrator Login System Running Library Offline Host Port WWN 2200005084852143 2100005084852143 2400005084852143 2300005084852143 P Node WWN 2000005084852143 2000005084852143 2000005084852143 2000005084852143 Speed Capacity 536 TB Topology Loop Loop ID 0 Loop Loop ID 0 Loop Loop ID 0 Loop Loop ID 1 en 393TB PCI Bus Device Func 6 3 0 6 3 1 7 3 0 cta Used 1 44 TB 26 76 full Port ID OOO0EF OOO0EF OO00EF OO00ES Done His Internet Note The DX3000 DX5000 system must be off line to configure the Fibre Channel options 2 While the Port WWNs are always unique the Node WWNs can be set according to the Make the Node WWN section as follows a Selecting Globally Unique but same for all ports makes the Node WWNs the same for all Fibre Channel ports b Selecting Equal to the Port WWNs for each port makes the Node WWNSs equal to the Port WWNs 3 Selecting The Port Settings page see table 8 for field descriptions allows you to set the AL_PA Loop ID and link speed for each Fibre Channel port connecti
16. ce 3 gt ie TA a Pap E OC GiB pxeo00r By Tuesday May 16 2006 1 12 05 PM America Los_Angeles PDT Administrator Login MAA Contacts 7 wai AP Home Co ation System Status Street City Licensing State Utilities Postal Code oq 0 Country Remote Alerts DXO Location System Running Support Contract Library Online Apply Heip Host TPP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full B E S A E ere 2 Edit the configuration information as desired see table 7 for a description of the fields and click Apply The Contacts tab details are shown in table 17 and table 18 Quantum DX3000 and DX5000 User s Guide 80 Table 17 Company Information Table 18 Primary Secondary Contact Information Field Company Name Street City State Postal Code Couniry DX3000 DX5000 System Location Support Contract Field Name Email Address Phone Fax Pager Quantum DX3000 and DX5000 User s Guide Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts Description View or edit the company name where the DX3000 DX5000 system resides View or edit the street name where the company is located View or edit the city where the company is located View or edit the state where the company is located View or edit the postal code View or edit the country where the company is located
17. configuration to become operational Warning The activation process takes approximately 5 MINUTES The system will automatically restart in order for the new configuration to become operational Ej Done F z y 7E a ann j GARN ONE A eae angry internet i 6 Click OK to return to the Utilities page Note Ifthe DX3000 DX5000 system does not recognize the uploaded configuration file as a valid configuration file the transfer will be aborted The DX3000 DX5000 system allows you to download a system diagnostics file to your local host which is helpful when troubleshooting problems on the system Have this file available prior to contacting Quantum customer support To download the system diagnostics file 1 Access the Utilities page see Accessing Utilities 2 Click the Diagnostics tab see figure 60 Quantum DX3000 and DX5000 User s Guide 90 Chapter 3 DX3000 and DX5000 Remote Management Utilities _ S E SSS SSS Fi g u re 60 Down load i ng 4 Quantum DX5000 Managemen t Utilities Diagnostics Microsoft Internet Explorer E Fie Edit View Favorites Tools Help Diagnostics Files Q sxx X x B PN JO search Se Favorites amp a LJ rel 8 Address Home Configuration System Status Download the System Diagnostics File to your local desktop so you can then send that file to Quantum as an attachment to an e mail message Remote Alerts
18. e System Status allows you to view the status of the emulated library elements hardware components system performance and media location e Remote Alerts allows you to set up e mail messages and SNMP alerts to alert you when certain events occur on the system e Licensing allows you to view the end user license agreement e Utilities allows you to set the library state view system events upload firmware and configuration files download system diagnostic data and shutdown or restart the system Quantum DX3000 and DX5000 User s Guide 22 Chapter 3 DX3000 and DX5000 Remote Management DX3000 and DX5000 Web Pages DX3000 and DX5000 Web Pages The Internet browser software is not supplied with the DX3000 and DX5000 systems you must obtain and install it independently The DX3000 and DX5000 systems support the following Internet browsers e Microsoft Internet Explorer 6 0 SP1 or later You can download this software from http www microsoft com Note If Internet Explorer is the default browser on the client system e The latest security updates for Microsoft VM virtual machine must be installed on the client system e The security settings must be set no higher than medium If the settings are set to high security the browser will not be able to login to the system since the system needs write access to the client e The Play animations in web pages item in the Internet Options Advanced Multimedia
19. engineers Document Following is a brief description of chapter contents Organization Chapter 1 DX3000 and DX5000 System Description provides an overview of the DX3000 DX5000 system Chapter 2 Basic Operations provides basic operating instructions for the DX3000 DX5000 system Chapter 3 DX3000 and DX5000 Remote Management discusses using the DX3000 DX5000 system management pages to control the system remotely Quantum DX3000 and DX5000 User s Guide xi e Chapter 4 Troubleshooting discusses problems you may encounter during the setup and operation of the DX3000 DX5000 system e The Appendices provide system specifications event handling and regulatory statements Notational This manual uses the following conventions Conventions a Caution Caution indicates potential hazards to equipment or data Warning Warning indicates potential hazards to personal safety Note Note emphasizes important information related to the main topic Tech Tip Tech tip provides additional technical information that may assist in installation and configuration Right side of the system Refers to the right side as you face the component being described e Left side of the system Refers to the left side as you face the component being described e b All binary numbers are succeeded by b e h All hexadecimal numbers are succeeded by h e Error or attention
20. z ae lt in p H Tuesday May 16 2006 12 27 29 PM America Los_Angeles PDT Administrator Login ome i Media Network f Date amp Time f Security Hardware Configuration s f f i Pages Partitions Write Protection Barcode Assignment Properties Sy tem Statu 5 5 Sem eias Write Protection Remote Alerts Available Tape Cartridges Selected Tape Cartridges ieee Sort By Barcode gt Show al Cartridges gt Sort By Barcode Utes f Barcode Partition Location Used Barcode Partition Location Used PAOQOO1 LibParl Bin 0000 18 PAOOO2 LibParl Bin 0001 SELLA Logout Help PA0003 LibPari Bin 0002 PAOQOO4 LibParl Bin 0003 s P0005 LibParl Bin 0004 Available tape System Running PA0006 LibParl Bin 0005 Lib Steir LibPar1 Bin 0006 t id li t r LibPari Bin 0007 cartriage IIS 2 LibParl Bin 0008 PAOO15 LibParl Bin 0013 Used pease A4TB 26 76 full indicates write protection currently enabled for tape cartridge Write protect enable disable Compression Ratio 130 1 Uncompressed Usage 1 87 TB os m i Enable Write Protection for Selected Tape s Apply Help ae LibParl Bin 0009 P LibParl Drv 01 LibPar1 Bin 0010 Capacity 5 36 TB LibParl Bin 0011 Free 393 TB LibPar1 Bin 0012 Apply button 2 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list You can sort the tape cartrid
21. 20 C to 60 C 20 to 80 non condensing 15 to 95 non condensing 0 to 10 000 ft 0 to 3 048 m 0 to 39 370 ft 0 to 12 000 m 1 880 Btu hour DX3000 3 590 Btu hour DX5000 8 10 Bel 7 83 Bel 63db 99 Appendix B Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Any changes or modifications made to this equipment may void the user s authority to operate this equipment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Quantum DX3000 and DX5000 User s Guide 100 Appendix B Regulatory Statements DEN AN Notice Japan
22. 7 No No No No No Shipped with 8 Hard Drives Quantum DX3000 and DX5000 User s Guide 60 Chapter 3 DX3000 and DX5000 Remote Management Configuration Array Controller 1 Array Controller 2 Logical Logical Hot Spare Logical Logical Hot Spare DX3000 Disks 0 3 Disks 4 7 No Upgraded with 8 Hard Drives DX5000 with Disks 0 5 Disks 6 11 No 12 Hard Drives Spare Configuration Disabled DX5000 with Disks 0 5 Disks 6 10 Disk 11 No 12 Hard Drives Spare Configuration Enabled DX5000 with Disks 0 5 Disks 6 11 No Disks 0 5 Disks 6 11 No 24 Hard Drives Spare Configuration Disabled DX5000 with Disks 0 5 Disks 6 10 Disk 11 Disks 0 5 Disks 6 10 24 Hard Drives Spare Configuration Enabled Disk 11 O 61 Quantum DX3000 and DX5000 User s Guide Chapter 3 DX3000 and DX5000 Remote Management System Status Figure 39 Hard Drive Numbering DX3000 Array controller 1 DX5000 On a DX5000 system a hot spare option is available for every two logical drives 1 Under the Hot Spare Configuration section select either Enable or Disable hot spare and click Apply The new hot spare option is configured This can take approximately 4 hours to complete System Status The System Status page allows you to view information on the emulated tape drives virtual disks robot storage bins and DX3000 DX5000 system hardware The System Status page allows you to view the status of the following DX3000 DX5000 details e V
23. Ca Se l r Fol 33 Address a gt gt Go Ee 2 Home oo ation System Status Remote Alerts Licensing Capacity 5 36 TB Free Used 3 93 TB 1 44TB 26 76 full End User Agreement End User Agreement O SnagIt yD 50 Fol w Administrator Login PLEASE READ THIS END USER LICENSE AGREEMENT AGREEMENT CAREFULLY BEFORE AGREEING AND USING THIS PRODUCT PROVIDED BY QUANTUM USING THIS PRODUCT INDICATES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND TO ITS TERMS IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT USE THIS PRODUCT AND PROMPTLY RETURN THE ENTIRE PACKAGE TO THE PLACE WHERE YOU OBTAINED IT WITHIN FIVE 5 DAYS OF THE DATE OF PURCHASE FOR A FULL REFUND 1 Product This product as sold to you by Quantum or one of its authorized Value Added Resellers VARS or Value Added Distributors VAD pursuant to the applicable purchase order Product consists of disk based hardware components Hardware and Quantum s Proprietary Rights as defined below which along with other third party software technology Third Party Software controls the operation and implements the functionality of the Product Da Proprietary Rights All software and related documentation Software and other intellectual property including without limitation know how trade secrets architectures and systems and methods for producing
24. Chapter 3 DX3000 and DX5000 Remote Management Configuration The DX3000 DX5000 system allows you to remotely configure the following hardware options e Configuring the Device Mappings e Configuring the iSCSI Options e Configuring the Fibre Channel Options e Configuring the RAID Settings Configuring the Device Mappings The Device Mapping page allows you to map or assign DX3000 DX5000 virtual devices robot tape drives and virtual disks to specific iSCSI or Fibre Channel ports The default setting for both the DX3000 and DX5000 e Ethernet port 1 is assigned the robot and tape drives 0 through 5 To access the Device Mapping page 1 In the Hardware page click Device Mapping The management frame displays the Device Mapping page see figure 34 Quantum DX3000 and DX5000 User s Guide 52 Figure 34 Device Mapping Page Quantum DX3000 and DX5000 User s Guide Chapter 3 DX3000 and DX5000 Remote Management Configuration F Quantum DX5000 Management Configuration Hardware Microsoft Internet Explorer File Edit View Favorites Tools Help ck nd Q Address x a A P Search Sie Favorites Meda E A7 z Administrator Login Home Configuration System Status Remote Alerts Licensing Utilities Logout Help _ ETH Ethemet Port Auto Populate iSCSI only System Degraded C R Robot Medium Changer Library Offline Host IP e FC Fibre Channel Po
25. Favorites Tools Help ay Labels Q sxx oD x 2 TN pO search Se Favorites Cal a LJ rel 3 Address 2l Go ee bad s Orr reay ko z Tuesday May 16 2006 12 30 57 PM America Los_Angeles PDT Administrator Login Home x X Net A Configuration Pages Partitions Write Protection Barcode Assignment Properties System bats Se Barcode Assignment Available Tape Cartridges Sort By Barcode 7 Show all Cartridges z Sort By Barcode x Barcode Partition Location Used Barcode Partition LibParl Bin 0000 LibParl Bin 0001 32 11 LibParl Bin 0002 53 19 LibParl Bin 0003 32 12 LibParl Bin 0004 53 19 LibParl Bin 0005 32 10 LibParl Bin 0006 53 18 LibParl Bin 0007 32 11 LibParl Bin 0008 53 17 4 LibPari Bin 0009 64 25 LibParl Dry 01 75 65 LibParl Bin 0010 64 23 LibParl Bin 0011 75 66 LibParl Bin 0012 64 22 LibParl Bin 0013 75 65 Remote Alerts Selected Tape Cartridges aaa mae Utilities System Running Library Offline 2 Host Location Used Available tape cartridge list TIP Capacity 5 36 TB Free 3 93 TB Used 1 Kaabakas TB 26 76 full New alpha numeri prefix _ _ _ Od New Barcode Alpha Numeric Prefix 0 6 characters Numeric ending si Numeric Ending For Range first in range T N Apply button i Compression Ratio 130 1 U
26. Management Utilites Library Microsoft Internet Explorer 7 eal i amp oxs000r B Set Library State The utilities page contains e Changing Library State e System Log e Uploading Firmware e System Configuration e Rebooting the DX3000 DX5000 System Changing Library State The Library State page is used to turn the library either offline or online Note When setting the DX3000 DX5000 offline the media changer will be unavailable System Log To view the system log 1 Access the Utilities page see Accessing Utilities Quantum DX3000 and DX5000 User s Guide 84 Chapter 3 DX3000 and DX5000 Remote Management Utilities 2 Click System Log The System Log page displays see figure 55 I Figure 55 System Log 4 Quantum DX5000 Managemen t Utilities Library Activity Microsoft Internet Explorer me i O x File Edit View Favorites Tools Help Fd Q sak v Y x B TN pO search Se Favorites O 2 EF Me LJ rel 33 mws E i Sco fis Grate S Home Configuration System Status Select event types to view eystem olatus M Hardware Error M Hardware Information Remote Alerts M Hardware Warning M Library Activity Apply Help Licensing ie ma Utilities Logout Message System Running Library Online Host IP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full Oe internet The system log al
27. Speed amp View and set the link speed and duplex for the Duplex DX3000 DX5000 system 10 100 half full auto 4 Inthe General section select the port you wish to edit 5 Edit the host and domain information as desired 6 Click Apply Note If the system has DHCP enabled and cannot receive an IP address from the DHCP server the system will reset back to the default IP address 10 1 1 1 for port 1 and 10 0 1 0 for port 2 If the port is DHCP enabled the DHCP server provides the default gateway domain name and DNS IP address even though the user has entered values for these fields Configuring the Date and The date and time can be set from the DX3000 DX5000 system web Time pages Setting the correct date and time allows the system to provide accurate reports when events occur on the system Configuring the Date and Time To access the Date and Time Configuration page 1 In the Configuration page click Date amp Time The management frame displays the Date amp Time Configuration page see figure 30 Quantum DX3000 and DX5000 User s Guide 46 Figure 30 Date and Time Configuration Configuring the Security Options Chapter 3 DX3000 and DX5000 Remote Management Configuration Z Quantum DX5000 Management Configuration Date amp Time Microsoft Internet Explorer lol x Fie Edit View Favorites Tools Help a 3 J gt y E lt Q ex X r x 2 S Search Se Favorites
28. _ Renwteatee o me Name Default Inquiry Identity ATL P1000 gt Number of Tape Drives 6 z Total Number of Number of Empty Bins oo H Storage Bins 120 Available Selected Sirenis Roni Tape Cartridges Tape Cartridges Library Offline Sort By Barcode Sort By Barcode gt Host Demo Barcode Location Status Used Barcode Location Status Used TP 10 1 1 1 Bin 0000 Accessible 0 00 i PP1112 Bin 0003 Accessible 0 00 Capacity 2 93 TB PP1113 Bin 0006 Accessible 0 00 Free 298 TB PP1114 Bin 0009 Accessible 0 00 Bak i PP1115 Bin 0012 Accessible 0 00 Used 0 00 bytes 0 00 full PP1116 Bin 0015 Accessible 0 00 i C PP1117 Bin 0018 Accessible 0 00 g PP1118 Bin 0021 Accessible 0 00 PP1119 Bin 0024 Accessible 0 00 PP1120 Bin 0027 Accessible 0 00 PP1121 Bin 0030 Accessible 0 00 PP1122 Bin 0033 Accessible 0 00 PP1123 Bin 0036 Accessible 0 00 PP1124 Bin 0039 Accessible 0 00 PP1125 Bin 0042 Accessible 0 00 Cancel Delete He TE E E E Internet Quantum DX3000 and DX5000 User s Guide 39 Chapter 3 DX3000 and DX5000 Remote Management Configuration 3 Edit the partition information as desired see Adding a Partition on page 36 for descriptions of the fields 4 Click Apply 5 Return the DX3000 DX5000 system to the on line state see Changing Library State on page 84 The partition is updated Deleting a Partition T
29. and privacy over the Internet by negotiating encryption keys before transmitting data between a client and a server To establish a secure SSL connection your DX3000 DX5000 system must have an encryption key assigned to it by a Certification Authority in the form of a certificate file private key file and pass phrase Once you install these components you can establish a secure connection using the SSL protocol The Quantum DX3000 DX5000 system comes with a SSL certificate however you can purchase other certificates and add them to the DX3000 DX5000 SSL configuration To access the SSL page 1 Inthe Security page click SSL The management frame displays the SSL page see figure 32 Note The default setting for SSL is disabled Quantum DX3000 and DX5000 User s Guide 49 Chapter 3 DX3000 and DX5000 Remote Management Configuration Ea Fig u re 32 SS L Co nfig u ratio n Z Quantum DX5000 Managemen t Configuration Security Microsoft Internet Explorer g S St Ck osor E g Administrator Login Properties Enable Certificate 2 To enable SSL select Enable and click Apply 3 To add a SSL certificate click New The Install SSL Certificate page displays see figure 33 Quantum DX3000 and DX5000 User s Guide 50 Chapter 3 DX3000 and DX5000 Remote Management Configuration SSSEEeEEE EoEe E Figure 33 Install SSL Certificate Z Quantum DX5000 Ma
30. assume the risk of a bottleneck all of the drives in the array assume write activity responsibilities The distribution frees up the concentration on a single drive improving overall subsystem throughput The RAID 5 parity encoding scheme maintains the system s ability to recover any lost data should a single drive fail This can happen as long as no parity stripe on an individual drive stores the information of a data stripe on the same drive In other words the parity information for any data stripe must always be located on a drive other than the one on which the data resides see figure 8 Figure 6 RAID 5 Configuration Data stripe Data stripe A 0 parity Data stripe B 4 parity Data stripe C co C1 3 parity C C4 Data stripe D 2 parity Data stripe E 1 parity liek erie eei PE Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Typical Configurations Quantum DX3000 and DX5000 User s Guide 1 The DX3000 DX5000 system has many advantages over typical tape cartridge based systems such as faster data transfer instant availability and greater reliability oh Chapter 1 DX3000 and DX5000 System Description Typical Configurations To take advantage of the DX3000 DX5000 system speed and reliability and still have the safety of off site storage Quantum recommends exporting the data from the DX3000 DX5000 system to an automated tape library see figure 9 This configuration still allows fast backup and res
31. cartridge barcode and current location is displayed To view a specific virtual disk select See virtual disks on select volume and click Apply The virtual disks on the volume display To locate a specific virtual disk select Locate virtual disk with name select the logical drive number and click Apply The virtual disk displays Remote Alerts Accessing Remote Alerts The Remote Alerts page allows you to setup the DX3000 DX5000 system to send email alerts when hardware or software events have occurred on the system To access the Remote Alerts page from the contents frame click Remote Alerts The management frame displays the Remote Alerts page see figure 47 Quantum DX3000 and DX5000 User s Guide 72 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts Figure 47 Remote Alerts Page Z Quantum DX5000 Management Remote Alerts Email Microsoft Internet Explorer File Edit View Favorites Tools Help Q O X 12 A n Sers O Z o A UA S Email Notification New Recipient Remote Alerts Hardware Failure Add Configuration Changes Add Operator Access Add Soft Errors Add Licensing Administrative Email Server Information Outgoing Email Server Host Name Capacity 5 36 TB Domain Name Server IP Address fi 92 168 3 125 Free 3 93 TB Used 1 44 TB 26 76 full Test Email System Note This test will only send to Email addresses lisied in the Administrative Ema
32. conditions are represented in parenthesis that translate as follows SK S ASC AA ASCQ QQ where S hexadecimal sense key value AA hexadecimal additional sense code QQ hexadecimal additional sense code qualifiers Quantum DX3000 and DX5000 User s Guide xii Related Documents systems Document No 81 81492 81 81494 81 81503 81 81504 81 81506 81 81507 Supported Internet Browsers Quantum DX3000 and DX5000 Quick Start Guide Quantum DX3000 DX5000 DPM5500 Hard Drive Upgrade Instructions Quantum DX3000 DX5000 DPM5500 Fan Replacement Instructions Quantum DX3000 DX5000 DPM5500 Power Supply Replacement Instructions Quantum DX3000 DX5000 DPM5500 Hard Drive Replacement Instructions Quantum DX3000 DX5000 D PM5500 Chassis Replacement Instructions supports the following Internet browsers Quantum DX3000 and DX5000 User s Guide Document Description Describes unpacking and installing both the DX3000 and DX5000 systems Describes upgrading your DX3000 or DX5000 hard drives Describes replacing your DX3000 or DX5000 cooling fans Describes replacing your DX3000 or DX5000 power supplies Describes replacing your DX3000 or DX5000 hard drives Describes replacing your DX3000 or DX5000 chassis The following Quantum document are also available for the DX3000 and DX5000 Document Title The Internet browser software is not supplied with the DX3000 DX50
33. configuration 49 storage bins details 67 68 viewing 67 system configuration 87 downloading 88 uploading 89 system status accessing 63 hardware 69 70 media 71 viewing tape drive details 64 T tape cartridge area configuration 32 tape cartridges degraded 64 unavailable 64 tape drive details 64 65 textual view web pages 27 time required for backup 2 time to restore 2 turning on the DX3000 DX5000 components 13 U unavailable tape cartridges 64 uploading a system configuration file 89 utilities 83 accessing 83 changing library state 84 library activity 84 page 83 Quantum DX3000 and DX5000 User s Guide Index system configuration 87 uploading firmware 86 V virtual disk area configuration 33 virtual disk status viewing 69 virtual disk storage 9 virtual tape storage 9 W write protection enabling disabling 41 111 Index Quantum DX3000 and DX5000 User s Guide 112
34. e ATL P7000 e DX3000 DX5000 If you select ATL P1000 or ATL P7000 the DX3000 DX5000 appears as the appropriate library to the host and backup application If you select Quantum DX3000 and Quantum DX5000 the host and backup application recognize the devices as a Quantum DX3000 or Quantum DX5000 system respectively Note Quantum recommends that the device configuration be set to DX5000 inquiry strings for improved performance If your backup application does NOT support DX3000 and DX5000 select ATL P1000 or ATL P7000 5 Select the number of tape drives emulated DLT7000 or HP LTO 2 available to the host and backup application in this partition The Default partition contains 6 tape drives at the time of installation however you can change the number of drives Note If all tape drives are assigned to other partitions you must unassign one or more tape drives to make them available for a new partition 6 Enter the number of empty bins available in addition to the number of cartridges created in the partition The default number of empty bins is 0 and up to 28 empty bins can be selected 7 Select the number of tape cartridges from the Available Tape Cartridge list and click the right arrow button to move the cartridges into the partition Note If all tape cartridges are assigned to other partitions you must unassign one or more tape cartridges to make them available for a new partition Be aware that all cartr
35. ka E r rel 33 Address MISE Links snasit Es a gt Home Configuration System Status Remote Alerts Licensing Utilities eee System Running Library Online Host IP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full E Applet TapePerformanceapplet started CS TapePerformanceApplet started Field Status Compression Contents Brand Model Quantum DX3000 and DX5000 User s Guide ler Cae i Way 16 2006 12 51 54 PM America Los_Angeles PDT Administrator Login Display Physical View Logical View Performance View Events LibPar1 Hide Tape Drives Show Rohots Hide Storage Bins inne 2 I Tape Drive 00 Details ini 2 I Status aie 2 I Compression Enabled ine re Contents empty erie E B d annie 2 I Model minnie gt Serial Quantum DLT 7000 982NG11496 Si i 2 LUN 01 wine Port FC1 ae aine aie we annie TT Brne _ Z Tape drive details The tape drive details are shown in table 10 Description Displays the current drive status The drive can be reading writing or idle Displays the compression status either enabled or disabled Displays the current contents of the tape drive If a tape cartridge is present in the drive the cartridge label will display in the contents field as well as the write protect status and capacity information Displays the manufacturer of the
36. menu must be enabled e Mozilla Suite 1 7 on Solaris 10 You can download this software from http www mozilla org e Firefox 1 0 6 on Windows You can download this software from http www mozilla org e Java Plug in 1 4 2 or later You can download this software from http www java com DX3000 and DX5000 Web The following figure depicts the menu items available from the DX3000 Page Menu Items and DX5000 Web pages Quantum DX3000 and DX5000 User s Guide 23 Chapter 3 DX3000 and DX5000 Remote Management DX3000 and DX5000 Web Pages Figure 15 DX3000 and DX5000 Web Page Menu Items Lonin Ra i System Remote n ontiguration icensin g 3 Status Alerts 2 End User Contacts Virtual Hardware rite protection Barcode Date and Time Passwords SSL Hardware Device mappings iSCSI Channel RAID Accessing DX3000 and To access the DX3000 and DX5000 web pages DX5000 Web Pages Quantum DX3000 and DX5000 User s Guide System log Configuration 1 On the host computer open the Internet browser software 24 Chapter 3 DX3000 and DX5000 Remote Management DX3000 and DX5000 Web Pages 2 In the Address field type http IPaddress where IP address is the IP address for the system Note The default IP address is 10 1 1 1 with a netmask of 255 255 255 0 for port 1 and 10 0 1 0 with a netmask of 255 255 0 0 for port 2 The Log In page displays see figure 16 E E Figu
37. rischio di esplosione se la batteria viene sostituita con un modello non idoneo Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto dalla legge Il litio pu essere considerato un materiale pericoloso Lo smaltimento della batteria deve essere eseguito in conformita con le leggi locali statali e federali Este producto contiene una bateria de litio Existe riesgo de explosion si se sustituye la bateria por otra del tipo incorrecto Deseche las baterias usadas seg n se indica en las instrucciones El litio puede ser considerado como un material peligroso Deseche esta bater a seg n las leyes locales estatales y federales Denna produkt inneh ller ett litiumbatteri Om batteriet byts ut mot ett nytt av fel typ f religger risk for explosion Begagnade batterier ska hanteras i enlighet med g llande f reskrifter Litium kan betraktas som ett riskmaterial Kassera batteriet i enlighet med g llande lokal och nationell lagstiftning Power Cord Statement Warning Avertissement Warnung Disconnect all power cords before servicing D connectez tous les fils lectriques avant d effectuer des r parations Vor der Wartung alle Netzkabel abziehen Quantum DX3000 and DX5000 User s Guide 104 Appendix B Regulatory Statements Power Cord Statement Attenzione Prima di effettuare qualsiasi intervento di manutenzione scollegare tutti i cavi di alimentazione Advertencia Desconecte todos los cab
38. s Guide installation Digital Linear Tape technology is owned developed and manufactured by Quantum Corporation DLT tape drives use half inch wide tape Electro Static Discharge A mechanical component of the extension axis assembly robotics which grips and holds a tape cartridge in transit The device or devices to which the library is connected 106 IEC L LTO M MSBF MTBF MTTR N NEMA P PCI R RAID The International Electrotechnical Commission is based in Geneva Switzerland Linear Tape Open LTO technology was developed jointly by HP IBM and Quantum to provide a clear and viable choice in an increasingly complex array of tape storage options LTO technology is an open format technology which means that users will have multiple sources of product and media The open nature of LTO technology also provides a means of enabling compatibility between different vendors offerings The Ultrium format is the high capacity implementation of LTO technology Mean Swaps Before Failure Mean Time Between Failures Mean Time To Repair National Electrical Manufacturers Association The PCI bus typically runs at speeds of 33 MHz or 66 MHz and is usually 32 bits wide This means that it passes 32 bits of data simultaneously as if down 32 separate wires Some of the most recent computers include wider 64 bit PCI buses and already certain very high end video capture cards offer improved performance if con
39. tape drive Displays the model of the tape drive 65 Chapter 3 DX3000 and DX5000 Remote Management System Status Field Description Serial Number Displays the tape drive serial number LUN Displays the logical unit of the tape drive Port Displays the port number assigned to the tape drive Viewing Robot Details To view the robot details 1 From the System Management page click Show Robots to view the details The robot details displays see figure 42 Fi g u re 42 Ro bot D etai Is Zj Quantum DX5000 Managemen t System Status Library Microsoft Internet Explorer File Edit view Favorites Tools Help Qx O x a TN J search Se Favorites Ol A toy A JE 3 Address EJ tins gt snoatt sy BP Ley Bowe oir ay May 16 2006 1 01 09 PM America Los_Angeles PDT Administrator Login 7 lirtual Disk s f Ha dware Me Display Physical View Logical View Performance View Events System Status Remote Alerts LibPar1 Hide Tape Drives Hide Robots Hide Storage Bins Robot Tinie D Robot 00 Details Ready Empty Quantum Host minnie TIP cum E Capacity 5 36 TB minnie Free 3 93 TB minnie Used 1 44 TB 26 76 full mine aire eine wine sie Hum D Py Applet TapePerformanceApplet started E L m pE E Internet Robot details The robot details are shown in table 11 Quantum DX3000 and DX5000 U
40. the Configuration page see figure 18 Note The DX3000 DX5000 system must be offline before making any changes to the system configuration See Changing Library State on page 84 Quantum DX3000 and DX5000 User s Guide 28 Chapter 3 DX3000 and DX5000 Remote Management Configuration SESSESEE Fig u re 1 8 Config u ratio n Pag e Quantum DX5000 Management Configuration Media Microsoft Internet Explorer 9 St amp gt pX5000 Bi amp Tuesday May 16 2006 9 35 38 AM America Los_Angeles PDT Administrator Login Quantum DX3000 and DX5000 User s Guide 29 Chapter 3 DX3000 and DX5000 Remote Management Configuration Configuring the Media The Media page allows you to configure both the virtual tape cartridges and virtual disk media disk targets To configure the media 1 From the Configuration page click the Media tab The Media screen displays see figure 19 Z Quantum DX5000 Management Configuration Media Microsoft Internet Explorer File Edit View Favorites Tools Help Q O x e FN JO search 5 Favorites Ol 2 E jg 3 Address Figure 19 Media Screen Eco ink snag psy e gt bn By Administrator Login Media tab Media area The system must be Offline in order to Create Cartridges CLICK HERE to set the system Offline Total
41. the front of the DX5000 Figure 9 Turning on the DX5000 QUANTUM oq Power b
42. to everyone on the soft error recipient list Used for testing the e mail subsystem To add a new recipient to a specific list type the email address of the new recipient in the field and click Add Each message type has a recipients list that is viewed by clicking on the specific drop down box To remove a recipient select the individual email address from the list and click Remove To send an email notification to Quantum as well as the recipients list select the Send to Quantum check box for the specific message type The company and contact information is sent to Quantum as an attachment to this email Description View or set the outgoing email server hostname for the DX3000 DX5000 system for example the DNS name 19 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts Field Description Domain Name View or set the domain name server IP address Server IP for the DX3000 DX5000 system Address SNMP Page SNMP is short for Simple Network Management Protocol a set of protocols for managing complex networks SNMP works by sending messages called protocol data units PDUs to different parts of a network SNMP compliant devices called agents store data about themselves in Management Information Bases MIBs and return this data to the SNMP requesters 1 To access the SNMP page from the Remote Alerts page click the SNMP tab The management frame displays the SNMP tab see figure 49 a N Fi g u
43. with an amber LED indicator This LED flashes with an audible alarm when a power supply has failed Look at the back of the unit to identify the failed power supply with an amber LED indicator This LED is lit when the DX3000 is powered on Chapter 2 Basic Operations DX3000 DX5000 Operations Figure 11 DX5000 LED Indicators O a Os a ee ae i I e maid TE gt
44. 00 system you must obtain and install it independently The DX3000 DX5000 system xiii e Microsoft Internet Explorer 6 0 SP1 or later You can download this software from http www microsoft com Note If Internet Explorer is the default browser on the client system e The latest security updates for Microsoft VM virtual machine must be installed on the client system The security settings must be set no higher than medium If the settings are set to high security the browser will not be able to login to the DX Series system since the system needs write access to the client The Play animations in web pages item in the Internet Options Advanced Multimedia menu must be enabled e Mozilla Suite 1 7 on Solaris 10 You can download this software from http www mozilla org e Firefox 1 0 6 on Windows You can download this software from http www mozilla org e Java Plug in 1 4 2 or later You can download this software from http www java com SCSI 2 Specification The SCSI 2 communications specification is the proposed American National Standard for information systems dated March 9 1990 Copies may be obtained from Global Engineering Documents 15 Inverness Way East Englewood CO 80112 800 854 7179 or 303 397 2740 Quantum DX3000 and DX5000 User s Guide Xiv Contacts Quantum company contacts are listed below Quantum Quantum P O Box 57100 Irvine CA 92619 7100 949
45. 3000 and DX5000 User s Guide 87 Chapter 3 DX3000 and DX5000 Remote Management Utilities e All other configured features Note For disaster recovery purposes download the configuration file whenever there are major changes to the DX3000 DX5000 system configuration Downloading a System Configuration File To download a system configuration file 1 Access the Utilities page see Accessing Utilities 2 Click the Configuration tab see figure 58 Fi g u re 58 D own lo ad i ng Z Quantum DX5000 Management Utilities Configuration Microsoft Internet Explorer lol x A File Edit View Favorites Tools Help a Configuration Files Q ax i x x E A J Search Se Favorites Cal a a z LJ rel 33 Address z 5E Links x 7 Eai Fz gt Home ae Configuration Co ahon Download System Configuration File System Status Note Be sure to save the downloaded configuration file as sys cfg so that it will be properly named for an upload in the future Remote Alerts Utilities Upload New System Configuration File System Configuration File Browse 0 Note The configuration file to be uploaded must be named sys cfg System Running Library Online Warning The upload process takes approximately 5 SECONDS and MUST NOT BE INTERRUPTED Once you click Host on the Upload button DO NOT CLICK on any hyperlinks toolbar butions or menu items until you see a e message in
46. 4 end user agreement 82 environmental specifications acoustical noise 99 climatic environment 98 physical environment 98 F Fibre Channel AL_PA and loop ID 59 configuring 57 port settings 58 speed 59 world wide name 59 Firefox xiv 23 firmware uploading 86 frames displayed 27 G eraphical view web pages 27 eripper details 66 H hard disks virtual disk storage 9 virtual tape storage 9 hard drives 9 location 8 hardware status viewing 70 hot spare 62 inquiry identity ATL P1000 38 Quantum DX3000 38 Quantum DX5000 38 Internet browsers supported xiii 23 iSCSI configuring 55 Quantum DX3000 and DX5000 User s Guide Java plug in xiv 23 L LED indicators DX3000 15 17 library properties name 43 logical unit 66 login type administrator 25 monitor 25 LUN 66 M media area configuration 31 media status viewing 71 Mozilla Suite xiv 23 N network configuration fields 45 viewing editing 44 network time protocol NTP 47 P partitioning 110 add 36 39 delete 40 edit 39 performance specifications 98 R RAID 5 2 11 definition 10 RAID configuration hot spare 62 rebooting 91 relocating DX3000 DX5000 system 21 remote alerts 72 accessing 72 email page 73 robot details 66 67 S security options 47 SNMP 76 community management 79 contacts 80 trap destination 77 traps 77 specifications performance 98 SRP iSCSI 57 SSL
47. 42 Figure 43 Figure 44 Figure 45 Figure 46 COMMUTATION PAG Ci icca cia acti cs a A 29 Media Gere CTianinn aaa AAA 30 Edit Volume Media Area Screen sseeeeeeeeeereeeeeresrrererrrsreees 31 Tape Cartrid es Screen sisi tan andres onc vicantnasuasionayceusuates 32 Virtual Disks Area Screens aiininioiaind n a ences 34 Partitions Pale C ssnsssndedvecasiniadancrsanedsancnsibenigdernteniteneauietiedecnamusiac 36 Adde a Pat eeann e N R 37 Editine a Partition lt an meus S 39 Enabling Disabling Write Protection eee cece 41 Assionine Barcode Labels ayrinti aain 42 Assigning a Library Name eeseeeeesesseesesresresresrrsresrrsreseeseesese 44 Network Configuration Page eeeeessessesseesesrerresersresersreressesress 45 Date and Time Configuration ssseseeseeseereerrsresrrsresrrsresresreeese 47 Securty COn oura Or e 48 SOEC Onura Oo A E E fy Marne ae 50 Install SSL Certificate Pace vcnacsenumiiioiui ea geta ens 51 Device Mappine Pace giie omenseacseueinceogenenaaae 53 iSCSI Ethernet Input Port Locations eee eeeeeeeeeeeeeeeeee 55 SCSI Configuration Palena eie 56 Fibre Channel Configura HioMieneycssie s n 58 RAID Configuration Screen DX5000 Shown 60 Hard Drive N UM beGrin 6 siissinncssesessanciassensctaseotersinscasternenredasrgiases 62 DY Sten ota aS PO Eora a sarnriatsoanaseeen setae 63 Tape Drive Details erseiiocei ona ia e al ae een 65 Robor Details ana acasbiesceseetaesemcientantenaaeunieers 66 Storace DIN DEtINS ezio
48. 6 Normel Disk 7 Normel Disk 8 Normal Disk 9 Normal Disk 10 Normal Disk 11 Nermal Disk 12 Normal Disk 13 Normal Disk 14 Normal Disk 15 Normal Disk 16 Normal Disk 17 Nermal Disk 18 Normal Disk 19 Normal Disk 20 Normal Disk 21 Normal Disk 22 Normal Disk 23 Normal Disk 24 Normal Power Modules Vli Normal Wh Nomai Ven ormal BBU 1 Normal BBU 2 Normal Fibre Channel Ports Standard FC1Ports FC 2 Ports 01 2 Gigabit 03 2 Gigabit as T i m 02 2Gigabit 04 2 Gigabit Capacity 5 36 TB Free 393 TB Used 1 44 TE 26 76 full I i tene The Hardware Status page displays the following components and status information e Disk module status e Fan module status Quantum DX3000 and DX5000 User s Guide 70 Chapter 3 DX3000 and DX5000 Remote Management System Status e Power supply status e Temperature status e Battery status e Ethernet port status e Fiber Channel port status if installed Viewing Media Status The Media Status page provides the ability to locate specific cartridges within the system either by LUN location or by barcode To view the media status 1 From the System Status page click the Media tab to view the media Status The Media Status page displays see figure 46 SSeS eS ee ee Se Fi g u re 46 M ed i a Statu S Pag e Z Quantum DX5000 Management System Status Media Microsoft Internet Explorer Fie Edit View Favorites Tools Help Q ak z
49. LUNs on a single Fibre Channel port See Microsoft Knowledge Base Article 310072 for information on reconfiguring Windows to overcome this limitation Quantum DX3000 and DX5000 User s Guide 54 Chapter 3 DX3000 and DX5000 Remote Management Configuration Configuring the iSCSI Options The DX3000 DX5000 system allows you to control and configure each of the iSCSI Ethernet input ports that connect to the customer storage network The iSCSI Ethernet input ports are numbered 0 through 1 and are located on the back of the DX3000 and DX5000 systems see figure 35 Figure 35 iSCSI Ethernet Input i h 7 Port Locations gt I O e enn Ethernet Na 1 and 2 To access the iSCSI configuration page 1 In the Hardware page click iSCSI The management frame displays the iSCSI Port Settings page see figure 37 Quantum DX3000 and DX5000 User s Guide 55 Chapter 3 DX3000 and DX5000 Remote Management Configuration ESEE ee eee 1 1 i 1 Z Quantum DX5000 Management Configuration Fibre Channel Microsoft Internet Explorer aes EAAS Figure 36 iSCSI Configuration e ne L l Sea Page Qa O x 8 O eah Sp reverts ale h a D3 Address http 10 1 1 1 Jae Links a October 24 2005 10 57 35 AM America Los_Angeles PDT SS Hardware pecurit Con
50. Q Quantum G S User s Guide User s Guide User s Guide User s Guide User s Guide Quantum DX3000 and DX5000 a E j gt 81 81493 03 B01 Quantum DX3000 and DX5000 User s Guide 81 81493 03 B01 June 2006 Made in USA Quantum Corporation provides this publication as is without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Quantum Corporation may revise this publication from time to time without notice COPYRIGHT STATEMENT Copyright 2006 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT DLT and DLTtape are trademarks of Quantum Corporation Quantum the Quantum logo and the DLTtape logo are all registered trademarks of Quantum Corporation Other trademarks may be mentioned herein which belong to other companies Contents Preface xi SO et HCA ele at rsttsconsesuesiecaseuishesneune esata yuetshascnusntaesvateaateacnanstotacteneannes xvi Chapter 1 DX3000 and DX5000 System Description 1 BV a E A E E E A E E te sams ye eas 1 Time Required for BackUp sosiecpotercisnidandada ad eaa 2 Confidence in Completing the Backup eesseseeeeesereeeerrr
51. Quantum DX3000 and DX5000 User s Guide V Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 TO SOOO Sy STE ssanie aaa 4 DA GOO 1s a E EE ons mip nte s rer Tre 4 DXS000 System Components asscssicsscosscteassecuaessvinbstarerestieniecsasrey 6 DXS000 System COM PONOItS escons 7 DX3000 and DX5000 Hard Drives 0 eee eeeeeeeeseeeeeeeeeeees 8 RAID 5 Configuration emmenemrr me rren eennee enya ene tr en nem Ter rnc re 11 DX3000 DX5000 System Plus a Tape Library ee 12 T rnine omn the DXSU0U poamenacssconnidi seira 14 Tormine on the DXS00U ratte ee cece oE TEE e i 14 DX3000 LED Indicators rgcigssteseseccnsuensaccarcnieouniiaemnehaemee 15 DXS000 LED MAICatOrS sensie oenina 17 Hard Drive Sled LE DS areire ea o 18 Bid avenge Ce Po LED e EN 19 Power Supply LED Indicators eeeeeeeeeeeeeereererresrrsreerrsreees 20 DX3000 and DX5000 Web Page Menu Items eee 24 LOCE E creer ener Renner eee Ree ee Coney terre enon O 25 alona cal by ho cate Reema ne N E ner mn ee oe ner N er eee 26 Quantum DX3000 and DX5000 User s Guide Figures yi Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure
52. REMARQUE If shipped to USA use the UL LISTED power cord specified below for 100 120 V operation If shipped to Canada use the CSA CERTIFIED power cord specified below for 100 120V operation Plug Cap Parallel blade with ground pin NEMA 5 15P configuration Cord Type SJT three 16 AWG 1 5 mm or 18 AWG 1 0 mm wires Length Maximum 15 feet 4 6 m RatingMinimum 10 A 125 V LIRE LA REMARQUE DANS LE MODE D EMPLOI CETTE REMARQUE NE CONCERNE QUE LES ETATS UNIS ET LE CANADA En cas d envoi aux Etats Unis utiliser le cordon d alimentation CERTIFIE UL et convenant pour 100 120 V En cas d envoi au Canada utiliser le cordon d alimentation CERTIFIE CSA et convenant pour 100 120 V Fiche Broches parall les avec une broche de mise a la terre configuration NEMA 5 15P Cordon Type SJT trifilaire 16 AWG 1 5 mm ou 18 AWG 1 0 mm LongeurMaximum 15 pieds 4 6 m Quantum DX3000 and DX5000 User s Guide 102 Appendix B Regulatory Statements Battery Statement Capacit Minimum 10 A 125 V Battery Statement CAUTION This product contains a Lithium battery Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Lithium may be considered a hazardous material Dispose of this battery in accordance with local state and federal laws LET OP Dit product bevat een Lithiumbatterij Vervanging van de batterij door een ander type batterij kan explosies ve
53. Tape Virtual Logical Drive 1 Details Volume Capacity GB Cartridge Area GB Disk Area GB Volume 1 i 1853 1500 353 Disks 1 2 3 4 6 7 Logical Drive 2 Details jez 1489 1000 489 uae lume 2 3 1862 1500 362 Disks 5 8 9 10 11 v st oe Library Online C4 1489 1000 489 ee ae e 3 Host Disks 13 14 15 16 17 18 IP Logical Drive 4 Details Capacity 5 36 TB Free 3 56 TB Used 1 81 TB 33 72 full Edit button Volume 4 Disks 19 20 21 23 24 l a irternet The Media page is divided into three areas e Media Area e Tape Cartridge Area e Virtual Disk Area Quantum DX3000 and DX5000 User s Guide 30 Chapter 3 DX3000 and DX5000 Remote Management Configuration Media Area The Media Area link allows you to alter the storage area dedicated to either virtual tape cartridges or virtual disks see figure 19 To alter the storage area volume 1 Select the volume you want to alter and click Edit The Edit Volume Media Areas screen displays see figure 20 ESS__ _ _ __ _ _ _ _ ___ __ _______ Fi g u re 20 Ed it Vo u m e M ed ia 4 Quantum DX5000 Management Configuration Media Microsoft Internet Explorer Area Screen ee ee Se ee Qa O x Brf N JO Search 5 Favorites O 2 bE Imr 33 i y F A n x s 4 n H 1 cafLos_Angeles PDT Administrator Login ome i J k Da E Configuration Type Media Areas Tape Cartridges Virtual Di
54. age to be uploaded must contain the extension fw pans ee mae E i ing warring The upload process takes approximately 30 SECONDS and MUST NoT BE INTERRUPTED Sl Once you click on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons Utilities _ or menu items until you see a message indicating that the upload has finished System Running n z ActivatefRemove New System Firmware Image Library Offline Hase ele Er A new system firmware image has been uploaded You must activate the image in order for the new IP 10 1 1 1 firmware to become operational Capacity 0 00 bytes E 5 5 hs Uploaded Image File 02 15 09_Image fw Tr Free 0 00 bytes teas Warning The activation process takes S RE 5 MINUTES The eh will il etommaticaly Used 0 00 bytes D 00 full restart in order for the new firmware to become operational _ eEey a a a Tepe i as Internet A Results page indicates the firmware has been either activated or removed 6 Click OK to return to the Utilities page The DX3000 DX5000 system will use the new firmware image the next time the system is rebooted see Rebooting the DX3000 DX5000 System This option allows the current configuration to be downloaded to the administrator s system as a single file The system configuration file contains all of the configuration information entered by the DX3000 DX5000 system administrator including e IP configuration Quantum DX
55. aieninsaaadeetsnsdcaeeety 71 Benoe Sia ea E A E E E eee EAE 72 Accessing Remote AleftS Pern nere te een reer rent ener tre ey vere etern Terr corer errr 72 Bele afc 0 cane een ere E A E ee eee errr 82 Quantum DX3000 and DX5000 User s Guide iv Contents NUT RS te pe eects AE E EEE AE 83 Accessine Cel NS aerate ete es asec eterna E EE 83 Gi cela ea areal bso es AA cee ere EE A eee erT enn etree 84 BY SU aac eer EE so E E E E E 84 1G Kayes thane FNAT ee A 86 Systemi Onie Ura OT sana E a Eiai 87 Downloading the System Diagnostics File eee eeseeeseeeeeeeeeeeees 90 Rebooting the DX3000 DX5000 System eee eeeeeceeeeeeeeseeeees 91 Chapter 4 Troubleshooting 93 Common Problems and Solutions c ccscccccsecccccscccccccecccsscccecccccesseccnseecs 93 Hardware Pro Dleinis vvsccicccssncicdccdexececisecssavesscesesnaceahisenesuldacddavesienncteseanesedbaas 93 Ethernet Network Problems cccccccssceccceccccccccccseccnscscccaesccusescens 94 Appendix A DX3000 DX5000 System Specifications 96 Ty aC NT AG Fe oOo vases saan canecateon scar oa i i EER 97 Performance Characteristics ccccccccsssccccscccccecccccccccccsccccecsccceucceceuscecueecs 98 Environmental Specifications sssessesssessesseeseessessssresstsssesressessreseessresresees 98 Appendix B Regulatory Statements 100 Disposal of Electrical and Electronic Equipment sesessesessesserserserssesse 105 Glossary 106 Index 109
56. al Fibre Channel ports and a DX5000 has four potential Fibre Channel ports A system with 2 partitions would have a robot assigned to LUN 0 on FC 1 and FC 2 and all other devices within that partition assigned to additional LUNs on that port e Click Add LUN to add additional rows or LUNs at the bottom of the screen The maximum number of LUNs is 256 e Use the drop down boxes located under the port number to select the devices mapped to that port Do NOT assign the same device to more than one port unless your backup application can support multiple mappings of the same device to more than one port Example Assign the robot and tape drives 0 and 1 to Eth1 From the host only the robot and tape drive 0 and 1 are visible from Eth1 Assign tape drive 2 and 3 to FC1 Only tape drive 2 and 3 are visible from FC1 e Click Clear to clear all of the device mappings Please make note of the following device mapping restrictions e The maximum number of virtual devices tape drives and virtual disks is 64 per system e The maximum number of virtual tape drives and virtual disks on a Fibre Channel port is 32 per port e The maximum number of virtual tape drives on an Ethernet port is 64 e The maximum number of virtual disks on an Ethernet port is 64 When all of the virtual devices have been assigned to the appropriate port click Apply to accept the port settings Note Microsoft Windows has a known issue recognizing more than eight
57. and DX5000 Remote Management Configuration Figure 31 Security Configuration Passwords SaL Pages P patie SSL Secure Sockets Eure Layer information The Security page is divided into two sections e Passwords SSL Passwords The DX3000 DX5000 system has two levels of security built into the system Monitor and Administrator The monitor user is allowed to view the DX3000 DX5000 system management pages but not change them The administrator user can both view and change the management pages This section allows you to change the passwords for these accounts To set the monitor and administrator passwords 1 Under Monitor Password enter the desired password in the New Password field and again in the Confirm New Password field Note The passwords are limited to 15 characters All alpha numeric characters _ and are allowed 2 Click Apply A Results page indicates the password has been changed Quantum DX3000 and DX5000 User s Guide 48 Chapter 3 DX3000 and DX5000 Remote Management Configuration 3 Under Administrator Password enter the desired password in the New Password field and again in the Confirm New Password field Note The passwords are limited to 15 characters All alpha numeric characters _ and are allowed 4 Click Apply A Results page indicates the password has been changed SSL SSL Secure Sockets Layer is a protocol that provides security
58. ation for every virtual disk within the system To view the hardware status 1 From the System Status page click the Virtual Disks tab to view the hardware status The Virtual Disks Status page displays see figure 44 EE SS SS SS SS Fi g u re 44 Vi rtu al D i S k Stat u S 4 Quantum DX5000 Managemen t System Status Yirtual Disks Microsoft Internet Explorer 5 x File Edit View Favorites Tools Help ay Page sack X ka Y x a A 19 Search Se Favorites O R amp r Leal rel 33 Address EJ Links amp Snastt Sy he r E EY ie i Os i p Home Virtual Disks f Co ation Port LUN Volume Number Logical Drive Status System Status 65535 1 Volume 0 Normal 65535 Volume 1 Normal Remote Alerts 1 65535 1 Volume 2 Normal 1 Licensing 65535 Volume 3 Normal Utilities System Running v Library Online vA Host TP Capacity 5 36 TB Free 393 TB Used 1 44 TB 26 76 full Compression Ratio 1 30 1 Uncompressed Usage 1 87 TB f C T ig nene 2 The system can display the following logical drive status see table 13 Table 13 Logical Drive Stat ipti able E A Logical Drive Stratus Description Failed Two more hard drive have failed within the logical drive These drives must be replaced and then the logical drive recreated Degraded A single hard drive has fa
59. atus Remote Alerts FE The firmware image to be uploaded must contain the extension fw Picea ing The upload process takes approximately 30 SECONDS and MUST NOT BE INTERRUPTED Once you ahs click on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons or menu items until you Capacity 5 36 TB Free 3 93 TB 1 44 TB 26 76 full Ei internet 3 Type the location and filename of the new software image Note Use the Browse button to browse the system and locate the new firmware image 4 Click Upload to place the new software image in a temporary area of the system An Successful Upload page displays indicating that the firmware has been uploaded Click Ok to continue Quantum DX3000 and DX5000 User s Guide 86 Figure 57 Activating Removing a Firmware Image System Configuration Chapter 3 DX3000 and DX5000 Remote Management Utilities 5 Click Activate to activate the new firmware image or Remove to remove the firmware image from the system see figure 57 Quantum DX5000 Management Utilities Firmware Microsoft Internet Explorer 18 xj File Edit view Favorites Tools Help i i Back gt G A A Asearch Favorites Smeda lt 4 E4 z E X Address http 10 1 1 1 E E Links Friday October 26 Home Firmware f es Upload New System Firmware Image system Status Firmware Image File Browse Remote Alerts Note The firmware im
60. crosoft Internet Explorer File Edit View Favorites Tools Help Q O 1 ZG Down eros O 2 4 LOS Address Home Configuration l l Pages Partitions Write Protection Barcode Assignment Properties Ss Add Partition Remote Alerts Inquiry Identity Quantum DX5000 Licensi icenmng Type of Tape Drives Quantum DLT 7000 aE Number of Tape Drives fi Utilities Total Number of Number of Empty Bins 0 Storage Bins 0 System Running Available Selected Library Offline Tape Cartridges Tape Cartridges Host Sort By Barcode Sort By Barcode 7 IP Barcode Status Barcode Status Capacity 5 36 TB Accessible Accessible Free 3 93 TB Aesese Bie Used 1 44TB 26 76 full Accessible Accessible Accessible Accessible Accessible Accessible Accessible Accessible Accessible Accessible Accessible Accessible Apply Cancel Help rte 3 Enter a partition name that identifies it so it can be distinguished from other partitions on the DX3000 DX5000 system Note The partition name is independent of the host name in the Network tab see Configuring the Network on page 44 Quantum DX3000 and DX5000 User s Guide 37 Chapter 3 DX3000 and DX5000 Remote Management Configuration 4 Select the inquiry identity to determine the inquiry string returned from the DX3000 DX5000 system The following inquiry strings are available e ATL P1000
61. dicating that the upload has finished Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full H etter 3 Under Download System Configuration File click Download A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the configuration file has been downloaded Quantum DX3000 and DX5000 User s Guide 88 5 Chapter 3 DX3000 and DX5000 Remote Management Utilities Click OK to return to the Utilities page Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DX3000 DX5000 system The system configuration contains all of the configuration information entered by the DX3000 DX5000 system administrator including IP configuration All other configured features To upload a system configuration file 1 2 3 Access the Utilities page see Accessing Utilities Click the Configuration tab see figure 58 Under Upload New System Configuration File type the location and filename of the new configuration file Note Use the Browse button to browse the system and locate the desired system configuration file The configuration file must be named sys cfg Click Upload to load the configuration file An Successful Upload page displays indicating that the configuration file has been placed in a temporary area of the system Click Ok to continue
62. e Required for Backup Confidence in Completing the Backup Time to Restore Data Chapter 1 DX3000 and DX5000 System Description Features and Benefits Not only is the amount of data that needs to be backed up growing but the time window for performing the backup is shrinking due to the impact of global operational expansion Adding more tape drives is no longer an efficient way to reduce the time required for backup Confidence in completing the backup job within the backup window can be very low because of time constraints or hang ups during the backup process due to errors generated by mechanical problems If these types of errors could be eliminated by removing issues that are inherent in any mechanical device confidence in the backup job completing would improve greatly The time required to restore data from a tape library is determined by how long it takes to mount a cartridge in a tape drive and find the proper position on the tape This can take several minutes and then the restore time is also reduced by the tape drive transfer speed Restoring data from hard drives emulating tape cartridges improves restore time by eliminating the time required to load a cartridge and transfer speed restrictions Features and Benefits Both the DX3000 and DX5000 systems provides the following features and benefits e High availability features e RAID 5 file system e Event monitoring and logging e Redundant cooling power sup
63. e a hoe iiaad naasiiow 68 Virtual Disk Status Pa G arpia e a i 69 Hardware Status Taf Ein abana adichinaueietatss 70 Media Status Paperoni ana A RR 71 Quantum DX3000 and DX5000 User s Guide Figures vil Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Remote Alerts Pace ioon a 73 Emal Was aaecdctinawctesitateapienctdaetece n a seesieed 74 NME TO ae e E E E 76 SNMP Trap Destina UoN neip a 78 SNMP Community Management eeeeeeeerrerrrerrrrrrrrerrerse 79 COntacte Ta Doriana ea E T T AEE 80 Fod User AO reciente TaD a a N 83 tiles Tatera n an AN 84 OYO LOE aaa A 85 Uploddine Firwat eoi a Ei 86 Activating Removing a Firmware Image 87 Downloading Configuration Files eeeeeeeeeeeereereerrereree 88 Activating the Configuration File 90 Downloading Diagnostics Files 0 ee eeseeseceeeeneeeseeeeeees 91 Shutting Down the DX3000 DX5000 System eee 92 Quantum DX3000 and DX5000 User s Guide Figures Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 DX3000 DX5000 Capacity Specifications 5 1BY 42100109 2 nee nee eee ene ea ene ner ee eo ee 16 DA COT EED e vere Teen een Teen ere arene errr eres 17 Dime eE Beer ere ere E trey etree rr 18 Ethernet Tort LEDS osseete ea aein 19 Power ouppiy LED runestei
64. e following sections e Configuring Partitions Setting Write Protection e Assigning Barcodes e Configuring Library Properties Configuring Partitions Partitioning provides the capability to divide the DX3000 DX5000 virtual tape drives and storage elements into separate partitions usable by separate host computers The Partitions page contains a list of unassigned tape drives and cartridges as well as all user defined partitions currently configured on the system This page also contains the ability to add edit and delete partitions To access the Partitions page 1 Click the Partitions tab located at the top of the Configuration page The Partitions page displays see figure 23 Quantum DX3000 and DX5000 User s Guide 35 Chapter 3 DX3000 and DX5000 Remote Management Configuration Fi g u re 23 Partiti O n S Page Z Quantum DX5000 Management Configuration Library Microsoft Internet Explorer O x File Edit View Favorites Tools Help ae Q sxx z 7 x B A Search Se Favorites Ol ei a rel 3S Address Eco Links gt amp Snagit S k j Aen n ae ES we a Configuration x 3 Partitions Write Protection Barcode Assignment Properties FT System Status TENER emote Alerts N F F E sche ae ote Maximum allowed virtual devices Tape Drives and Virtual Disks is 64 Licensing ae Total Number of assignable Tape Drives 12 Utilities Number of Unassigned Tape Drives 12
65. e that Quantum will make sure its products are running optimally to ensure maximum operational efficiency Deploying this solution is easy and enables customers to minimize the costs associated with system downtime and service issues should a problem arise Through continuous 24x7x365 monitoring StorageCare Guardian proactively checks Quantum systems for common errors and alerts the customer when a Quantum product is underperforming By proactively identifying red flags the risk of failed backups and machine downtime can be mitigated When the system is down StorageCare Guardian provides the necessary diagnostics data that enables Quantum to identify the root cause and expedite the problem resolution process Problems that used to take days to fix can now be fixed in minutes When problems require onsite support field engineers will have better information along with the right parts necessary to fix the problem StorageCare Guardian allows Quantum to e Monitor diagnostic data related to Quantum products e Receive alarms that notify Quantum of issues at the customer site Quantum DX3000 and DX5000 User s Guide Xvi StorageCare Guardian e Run diagnostic utilities to more quickly determine the root cause of issues e Initiate remote connection to remote management interface to get more in depth information about the health of your Quantum product e Distribute software firmware upgrades this will be available as a future enhancement
66. e up of the first six drive sleds drive sleds 1 6 e The second RAID set is made up of the next six drive sleds drive sleds 7 11 with drive 12 as a hot spare e The third RAID set is made up of the next six drive sleds drive sleds 13 18 if installed e The fourth RAID set is made up of the next six drive sleds drive sleds 19 23 with drive 24 as a hot spare Each RAID set can sustain a single hard drive failure and can hold a maximum of 160 virtual tape cartridges 80 cartridges per LUN Supported RAID Configurations RAID is short for Redundant Array of Independent or Inexpensive Disks which is a category of hard disk drives that employ two or more drives in combination for fault tolerance and performance There are a number of RAID levels in use today such as 0 1 3 5 and 10 The DX3000 and DX5000 systems support RAID 5 with hot spare configurations Only DX5000 systems can be configured with a hot spare Quantum DX3000 and DX5000 User s Guide 10 Chapter 1 DX3000 and DX5000 System Description Typical Configurations RAID 5 Configuration The RAID 5 configuration is the most common RAID level in use today RAID 5 minimizes the write bottlenecks of other RAID levels by distributing parity stripes over a series of hard drives In doing so it provides relief to the concentration of write activity on a single drive which in turn enhances overall system performance Instead of allowing any one drive in the array to
67. eplaced either through the front back of the system or by removing the top cover see figure 4 Quantum DX3000 and DX5000 User s Guide 6 Chapter 1 DX3000 and DX5000 System Description DX3000 and DX5000 Systems Figure 4 DX5000 System Components O I poy F Toto 7 Drive sleds IAN QUANTUM Power a
68. eports round trip times the DX3000 DX5000 system is active If not check the cables switches or hubs for damaged components If everything checks out contact the Quantum Customer Support department see the Preface for contact information Upgrade your version of Netscape to 7 1 or later You can download this software from http www netscape com Download and install the latest updates for your browser 95 C Appendix A DX3000 DX5000 System Specifications __Sveateations Ti G This appendix lists characteristics and specifications both the DX3000 and DX5000 These characteristics and specifications are categorized as follows e Physical Characteristics e Performance Characteristics e Environmental Specifications Note For hard drive specifications see the appropriate hard drive product manual Quantum DX3000 and DX5000 User s Guide 96 Appendix A DX3000 DX5000 System Specifications Physical Characteristics Physical Characteristics Table 21 provides dimensions and other physical characteristics of the DxX Series Components Table 21 Physical Characteristics Systems Chassis width 19 in 48 3 cm 19 in 48 3 cm Chassis height 3 5 in 8 9 cm 2U 8 75 in 22 2 cm 5U Chassis depth 27 in 68 6 cm 25 4 in 64 5 cm Chassis weight 50 Ibs 22 68 kg 122 Ibs 55 34 kg Table 22 Interf Host to Library Interfaces able nterfaces Host to Library Interfaces Software SCSI 2 medium c
69. erated by the DX3000 DX5000 system for example 12 34 56 78 Up to five trap destination addresses may be set If less than five trap destinations are required leave unused Trap Destination fields blank Quantum DX3000 and DX5000 User s Guide 77 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts DE eee SS SSS Fig u re 50 SN M P Trap E TEDE Dx5000 Management Remote Alerts SNMP Microsoft Internet Explorer Destinations 5 New Trap Destination Remote Alerts Licensing 5 Click Add to add the IP address to the trap destinations and return to the SNMP tab 6 Click New in the Community Management area to edit the SNMP communities see figure 51 Quantum DX3000 and DX5000 User s Guide 78 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts a ees z 44 Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer le xi Figure 51 SNMP Community a Re SEE STA i Management Bak gt Q A GQsearch Favorites Emedia lt 4 B 3 SI S Address http 10 1 1 1 x co Links sneatt et e 7 z PPRA a ET E lt 1DX5000 F Administrator Login Home Co ation System Status Remote Alerts Licensing Utilities System Running Library Online Host Demo P 10 1 1 1 Capacity 6 42 TB Free 509 TB Used 1 33 TB 20 77 full Sy internet 7 Under New Community enter the new community informati
70. etails Use Virtual Disk Area on Volumet 255 GB Available Volume 1 Disks 2 3 4 5 6 12 Licensing n a a Capacity in GB 1 255 Logical Drive 2 Details Utilities Creat _ Help Volume 2 Disks 7 8 9 10 11 Logical Drive 3 Details Delete Virtual Disks Volume 3 Disks 13 14 15 16 17 18 5 Show virtual disks on Host G10_Eek ALL Volumes 418 GB Available Logical Drive 4 Details P 10 40 164 111 i Volume 4 No Disk available in this volume Disks 19 20 21 22 23 Capacity 1 72 TB Free 17a TE Used 0 00 bytes 0 00 full hai Boo TITT e Internet Z 2 Select the volume where you want to create virtual disks 3 Enter the capacity of the virtual disks you want to create Note The size of the virtual disk cannot exceed the available space on the specific volume The minimum size of a virtual disk is 1 GB 4 Once you have changed the Virtual Disk Area click Create The virtual disk is created Deleting a Virtual Disk To delete a virtual disk 1 Select the volume that contains the virtual disk you want to delete 2 Select the virtual disk and click Delete Quantum DX3000 and DX5000 User s Guide 34 Configuring the Library Chapter 3 DX3000 and DX5000 Remote Management Configuration The Library page allows you to configure library partitions set write protection assign barcodes and configure library properties The Library pages is divided into th
71. f the Configuration page click the Properties link The Properties page displays see figure 27 Quantum DX3000 and DX5000 User s Guide 43 Chapter 3 DX3000 and DX5000 Remote Management Configuration eS a ee oe fl Figure 28 Assigning a Library Quantum DX5000 Management Configuration Library Microsoft Internet Explorer i o x Name File Edit View Favorites Tools Help n ae Q O Y x B TN JO Search Se Favorites tal 2 SA El r ez 3 Address 4 E co Links amp Snagtt r gt 1 pxXs0008 Home Configuration System Status Remote Alerts Licensing Library Offline Host IP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full _ 3 Enter a library name and click Apply 4 Return the DX3000 DX5000 system to the on line state see Changing Library State on page 84 The DX3000 DX5000 system will use the new library name the next time the system is rebooted Note The library name is independent of the host name in the Network tab see Configuring the Network on page 44 Configuring the Network The network configuration information was entered during the initial setup of the DX3000 DX5000 system Consult your network administrator prior to changing any of the information Viewing Editing Network Configuration 1 To access the Network Configuration page from the Configuration page click Network The management f
72. figuration Beene pte Hee Host Demo IP 10 1 1 1 Capacity 0 00 bytes Free 0 00 bytes Used 0 00 bytes 0 00 full se ANENE EEE EE Configure the following iSCSI settings as desired e CRC Checksum Cyclic Redundancy Check is a common technique for detecting data transmission errors Messages are divided into predetermined lengths that are divided by a fixed divisor According to the calculation the remainder number is appended onto and sent with the message When the message is received the computer recalculates the remainder and compares it to the transmitted remainder If the numbers do not match an error is detected e Authentication for all iSCSI initiators Authentication for iSCSI initiators is the process of identifying an initiator based on a username and password If you want to authenticate the iSCSI initiators enter a User Name and Password for the initiator e Authentication for all iSCSI targets e CHAP Challenge Handshake Authentication Protocol is an authentication type in which the authentication agent typically a network server sends the client program a random value that is used only once and an ID value Both the sender and peer share a predefined secret The peer concatenates the random value or nonce the ID and the secret and calculates a one way hash using MD5 The hash value is sent to the authenticator which in turn builds that same string on its side calculates the MD5 sum itself and c
73. ge of high speed hard drives to greatly reduce the time required for backup restore functions and also improve confidence in completing the backup in the time allowed The DX3000 and DX5000 systems are both backup devices based upon high speed disk drives instead of tape drives Refer to the following figures e DX3000 System e DX5000 System Figure 1 DX3000 System Figure 2 DX5000 System DX5000 Quantum DX3000 and DX5000 User s Guide 4 Table 1 DX3000 DX5000 Capacity Specifications DX3000 System Components DX Model with Drive Size DX3000 500 GB drives DX5000 500 GB drives Chapter 1 DX3000 and DX5000 System Description DX3000 and DX5000 Systems Number of Number of Usable Tape Drives Cartridges Capacity Up to 32 virtual 400 cartridges per 13 TB to 3 5 tape drives LUN 800 max TB Up to 64 virtual 400 cartridges per 4 5 TB to tape drives LUN 1600 max 10 0 TB Both the DX3000 and the DX5000 use the same hard drive sleds however the chassis and other system components differ between the two systems Refer to the following sections e DX3000 System Components e DX5000 System Components The DX3000 system houses the following components e Drive sleds four or eight drive sleds per storage array qualified IT personnel serviceable e Two redundant power supplies qualified IT personnel serviceable e Redundant fan modules located internally qualified IT personnel serviceable
74. ges by barcode partition location and used You can show all cartridges unassigned cartridges or by partition assignment 3 Check Enable Write Protection Selected Tape s to ENABLE write protection on the selected tape cartridges or un check the Write Protection Select Tape s to DISABLE write protection on the selected tape cartridges 4 When you have selected the tape s and write protection status click Apply Write protection for the selected tapes is enable disabled Assigning Barcodes Barcode labels provide individual identities for each tape cartridge in the system These labels allow the DX3000 DX5000 system and third party backup applications to track and differentiate between the tape cartridges within the system Quantum DX3000 and DX5000 User s Guide 41 Chapter 3 DX3000 and DX5000 Remote Management Configuration Barcode labels are automatically assigned during the DX3000 DX5000 system initialization These barcode labels can be over ridden if necessary To assign a barcode label to a tape cartridge s 1 Set the DX3000 DX5000 system to the off line state see Changing Library State on page 84 2 From the Library link of the Configuration page click the Barcode Assignment link The Barcode Assignment page displays see figure 27 E Fi g u re 27 Ass i g n i ng Barcod e 4 Quantum DX5000 Management Configuration Library Microsoft Internet Explorer E z O x File Edit View
75. hanger command set DLT 7000 command set Power Input Power cord NEMA 5 15P to C13 connector Qty 4 Interface Hardware 10 100 1000 BaseT Ethernet Quantum DX3000 and DX5000 User s Guide 97 Appendix A DX3000 DX5000 System Specifications Performance Characteristics Performance Characteristics Table 23 lists the performance characteristics of the DX Series system Table 23 Performance E 2 seconds consisting of two Move Medium commands Characteristics Average 8 Swap Time Inventory Less than 10 seconds fully loaded with labeled cartridges Environmental Specifications Table 24 provides various library environmental specifications Table 24 Environmental Specifications Power Environment Electrical inputs Voltage 100 VAC to 240 VAC DX3000 110 VAC to 240 VAC DX5000 Rated Frequency 50 to 60 Hz Rated Current 4A 230 VAC x 2 DX3000 5A 230 VAC x 4 DX5000 Consumption 500 Watts DX3000 700 Watts DX5000 Climatic Environment Quantum DX3000 and DX5000 User s Guide 98 Appendix A DX3000 DX5000 System Specifications Shipping and storage Relative Operating humidity Shipping and storage Altitude Operating Shipping and storage Acoustical Noise Sound power Operating level Idle Sound pressure Operating bystander Quantum DX3000 and DX5000 User s Guide Environmental Specifications 50 F to 95 F 10 C to 35 C 4 F to 140 F
76. ical representations of the DX3000 DX5000 components to describe the system status e Textual view system details are displayed in the management frame using text to describe the DX3000 DX5000 system status Details Buttons System Temperature Voltage and Throughput Both the system temperature voltage and throughput sections of the home page have a details buttons e System Temperature Voltage Details button Click the system temperature voltage details button to go to the System Status Hardware page This page provides more detailed information on the system components see Viewing Hardware Status on page 70 for more information Throughput Details button Click the throughput details button to go to the System Status Performance page This page provides more detailed system performance information To return to a previous web page click the browser s Back button Quantum DX3000 and DX5000 User s Guide 27 Chapter 3 DX3000 and DX5000 Remote Management Configuration Configuration The configuration page allows you set or configure the following areas of the DX3000 and DX5000 systems e Configuring the Media e Configuring the Library e Configuring the Network e Configuring the Date and Time e Configuring the Security Options e Configuring System Hardware Accessing Library To access the Configuration page from the contents frame click Configuration Configuration The management frame displays
77. idges that were created at the time of installation are assigned to the Default partition 8 Click Apply to create the partition Quantum DX3000 and DX5000 User s Guide 38 Chapter 3 DX3000 and DX5000 Remote Management Configuration Map the Ethernet Fibre Channel ports as described in Configuring the Device Mappings on page 52 9 Return the DX3000 DX5000 system to the on line state see Changing Library State on page 84 The partition is added to the partition list To add another partition repeat this procedure Editing a Partition To edit a partition Note To add edit or delete a partition the system must be offline 1 Set the DX3000 DX5000 system to the off line state see Changing Library State on page 84 2 From the Partition page click the link for the partition you wish to edit The Edit Partition page displays see figure 25 Fi g u re 25 Ed iti n g a P a rtitio n 4 Quantum DX5000 Management Configuration Library Microsoft Internet Explorer TN m laj xj File Edit View Favorites Tools Help l Back gt amp Ai GaFavorites Meda C4 SD 3a f4 Address http 10 1 1 1 Go Fr nerica Los_Angeles PDT Administrator Login PN Home Library Configuration a i Pages Partitions Write Protection Barcode Assignment Cartridge Creation Properties System Statis Edit Partition Remote Alerts _
78. iewing Tape Drive Details e Viewing Robot Details e Viewing Storage Bin Details e Viewing Virtual Disk Status e Viewing Hardware Status e Viewing Media Status Quantum DX3000 and DX5000 User s Guide 62 Chapter 3 DX3000 and DX5000 Remote Management System Status Accessing System Status To access the System Status page from the contents frame click System Status The management frame displays the System Status page see figure 40 Figure 40 System Status Page Library Display Physical View Logical View eM TL er View Events Library event aa information Physical Logical Performance library view library view view age Bin a ae 7 F ag 7 g 7 ee 7 v v g ADEREN N mano E O E a A V GS TS a O The system status page provides two views for the system hardware e Physical View The physical view displays the physical representation of the virtual components tape drives tape cartridges and robots of the emulated tape library Each drive and tape cartridge is displayed in the tape drive and storage bin sections Clicking on a tape drive or cartridge displays the specific details for that device on the right hand side of the page Quantum DX3000 and DX5000 User s Guide 63 Chapter 3 DX3000 and DX5000 Remote Management System Status Select the partition you wish to view from the drop down list The Show Hide links will either display or hide information o
79. il recipients list Click to send test message Send Helg z Bo o o ooo STT Bn The Remote Alerts page is divided into three sections e Email Page e SNMP Page e Contacts Page Email Page 1 To access the Email page from the Remote Alerts page click the Email tab The management frame displays the Email tab see figure 48 Quantum DX3000 and DX5000 User s Guide 73 Figure 48 Email Tab Table 14 Email Notification Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts E Quantum DX5000 Management Remote Alerts Email Microsoft Internet Explorer oy x File Edit View Favorites Tools Help ae Q sxx bi 7 x B A Search Se Favorites Ol A a LJ rel 33 Address Links gt Snagit psy EY J o x500 B Home Co ation System Status Message Type Remote Alerts Hardware Failure Licensing Operator Access Soft Errors Administrative Email Server Information Outgoing Email Server Host Name Capacity 5 36 TB Domain Name Server IP Address fi 92 168 3 125 Free 393 TB aaah tao AT ATRAI _ Apply Help _ Test Email System Note This test will only send to Email addresses listed in the Administrative Email recipients list Click to send test message __ Send FA C terete 2 Edit the Email information as desired see table 7 for a description of the fields and click Apply 3 After editing the Email information click the Send button to test the no
80. iled within the logical drive Replace the hard drive to return the logical drive to a Normal status Quantum DX3000 and DX5000 User s Guide 69 Chapter 3 DX3000 and DX5000 Remote Management System Status Logical Drive Stratus Description Rebuilding A hard drive has been replaced in the logical drive and the RAID set is rebuilding When the rebuild is complete the logical drive will return to a Normal status Viewing Hardware Status The DX3000 DX5000 system provides a variety of hardware information from the Hardware Status page The Hardware Status page gives the current status of the hard drives power supplies fan modules and temperature of the controller Fibre Channel switch and storage arrays To view the hardware status 1 From the System Status page click Hardware tab to view the hardware status The Hardware Status page displays see figure 45 Figure 45 Hardware Status Page A Quantum DX5000 Management System Status Hardware Microsoft Internet Explorer loxi Fie Edit View Favorites Tools Help ay GQ ex O x 2 E search T Favorites OIR E LJ by A Address X SE Links snasit Sy E x Jay 16 2006 1 06 43 PM America Los_Angeles PDT Administrator Login Home Configuration DX5000 Details Status Events System Status Remote Alerts Licensing V Disk 1 Normal Disk 2 Normal Y Disk 3 Normal Disk 4 Normal Disk 5 Normal Disk
81. ions for problems occurring with the system hardware Quantum DX3000 and DX5000 User s Guide 93 Table 19 Hardware Problems Problem The system does not power on The backup application does not see any tape drives One power supply is not functioning Both power supplies are not functioning One fan is not operating Two fans are not operating A hard drive is not responding observing the red fault LED on the drive sled Contact your Quantum Customer Support representative for a drive sled replacement Ethernet Network Table 20 describes corrective actions for problems occurring with the Problems Ethernet network Quantum DX3000 and DX5000 User s Guide Chapter 4 Troubleshooting Common Problems and Solutions Corrective Action Make sure the power cords are connected to a grounded electrical outlet and the power switches located on the back of the power supplies are on You MUST accept the license agreement from the GUI prior to operating the DX3000 DX5000 system Also ensure that tape drives are properly mapped in the config see Configuring the iSCSI Options on page 55 Contact your Quantum Customer Support representative for a power supply replacement Contact your Quantum Customer Support representative for a power supply replacement Contact your Quantum Customer Support representative for a fan replacement Caution Turn the system off immediately The system will overheat w
82. ithout two fans functioning Contact your Quantum Customer Support representative for a fan replacement Determine which drive has failed by 94 Table 20 Ethernet Network Problems Problem The Ethernet link light on the DX3000 DX5000 controller is not lit when a cable is connected to a hub or switch The Ethernet link light on the switch or hub is not lit when a cable is connected to DxX3000 DX5000 system DxX3000 DX5000 system is not visible on the Ethernet network Web browser stalls when using Netscape version 4 76 to access the management pages Java applets do not appear Quantum DX3000 and DX5000 User s Guide Chapter 4 Troubleshooting Common Problems and Solutions Corrective Action Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the DX3000 DX5000 controller is damaged Contact the Quantum Customer Support department see the Preface for contact information Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the DX3000 DX5000 controller is damaged Contact the Quantum Customer Support department see the Preface for contact information Try to ping the DX3000 DX5000 system IP address from a host on the same network If the ping r
83. les de alimentaci n antes de dar mantenimiento Varning Koppla bort alla n tsladdar innan service utf rs Zt H EZ tI SAIL TN COBRI REOT ESM A AAA SE AS DPSS WSEAACS WEA ORMOARS BY DLT FP BT A LR R Se BDC ARAS AAR ATA See Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste Instead it should be handed over to a designated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please visit our website at http qcare quantum com or contact your local government authority your household waste disposal service or the business from which you purchased the product Quantum DX3000 and DX5000 User s Guide 105 Bit Byte Glossary The basic unit of data in a binary numbering system binary digit represented by a 0 or a 1 Eight bits equals one byte The basic unit of computer memory which is large enough to hold one character Class A digital device Class A equipment is intended for Commercial ESD Robot B C D DLT E G H Host Quantum DX3000 and DX5000 User
84. lows you so sort the following types of log entries displayed e Hardware Information Informational events are for informational purposes only and do not require any intervention on the DX3000 DX5000 system such as the commencement of a hard drive rebuild Hardware Warning Warning events indicate that a possible error condition is imminent These events may require attention and give the user a chance to check the system before a failure occurs e Hardware Error Error events indicate a failure within the DX3000 DX5000 system such as a hard drive failure Immediate attention is required e Library Activity Library Activity indicates a change within the DX3000 DX5000 system such as the recognition of new tape media Select the system log type s and click Apply to display the list Quantum DX3000 and DX5000 User s Guide 85 Chapter 3 DX3000 and DX5000 Remote Management Utilities Uploading Firmware The Firmware Upload page is used to upload a new firmware image to the DX3000 DX5000 system To upload new firmware image 1 Access the Utilities page see Accessing Utilities 2 Click Firmware The Firmware page displays see figure 56 Fi g u re 56 U p O ad i n g Fi rmwa re Z Quantum DX5000 Management Utilities Firmware Microsoft Internet Explorer O x File Edit View Favorites Tools Help ae sxc Y B TN search Se Favorites amp A7 A Y rel 3S Co ation System St
85. mat must be AANNNN where A is any uppercase alpha numeric character and N is any single digit 0 9 Barcodes automatically increment The cartridges are created and are available on the DX3000 DX5000 system Virtual Disk Area The DX3000 and DX5000 systems allow you to dedicate a certain amount of disk area within your system to virtual disks Virtual disks display as available hard drives on your host The Virtual Disks Area link allows you to dynamically create and delete virtual disks The virtual disks link is divided into the Create Virtual Disks section and the Delete Virtual Disks section Creating a Virtual Disk To create a virtual disk 1 Click the Virtual Disks Link The Virtual Disks Area screen displays see figure 22 Quantum DX3000 and DX5000 User s Guide 33 Chapter 3 DX3000 and DX5000 Remote Management Configuration LSS ee ee Fi g u re 22 Vi rt u al D i sks Area Z Quantum DX5000 Management Configuration Media Microsoft Internet Explorer io xj Sc reen File Edit View Favorites Tools Help x Qax z 7 x B N JO Search 5 Favorites Ol B H LJ rel 3 Address Go Links J9 snae fs a EIA mT ouia F 4 Tuesday June 6 2006 9 31 18 AM America Los_Angeles PDT Administrator Login Home Configuration Type Media Areas Tape Cartridges Virtual Disks System Status Create Virtual Disk 7 Toman Ali Logical Drive 1 D
86. n the selected tape drive tape cartridge or robot Clicking on a tape drive tape cartridge or robot displays detailed information about the selected device e Degraded Tape Cartridges when a logical drive is degraded the tape cartridges associated with that logical drive are shown in a degraded state e Unavailable Tape Cartridges when a logical drive has failed or is inaccessible due to failure the tape cartridges are shown as unavailable e Logical View A logical view displays the partitions within the DX3000 DX5000 system Clicking on a partition displays the specific details for that partition on the right hand side of the page e Performance View The performance view displays the throughput performance for each partition Clicking on a partition will display the detailed performance the specific partition e Events The events list displays all events that have occurred on the DX3000 DX5000 system Viewing Tape Drive Details To view the tape drive details 1 From the System Status page select the partition from the drop down list and click the tape drive you wish to view The tape drive details displays see figure 41 Quantum DX3000 and DX5000 User s Guide 64 Figure 41 Tape Drive Details Selected tape drive Table 10 Tape Drive Details Chapter 3 DX3000 and DX5000 Remote Management System Status File Edit View Favorites Tools Help Q sxx a X x 2 FN JO Search Se Favorites Ol R
87. nagement Configuration Security Microsoft Internet Explorer iol x Fie Edit View Favorites Tools Help ay Page Qa x A T O Search Se Favorites O te RE Address SE Links snaait g E z pX50008 K sday May 16 200 America Los_Ang Administrator Login Home a T Configuration Pages Passwords SSL yste l TE System Status Install New Certificate Remote Alerts Step 1 Upload your SSL certificate file O oe Certificate File Browse Utilities Note The SSL certificate file to be uploaded must be named servercert _ Upload Cancel Help Step 2 Upload your SSL private key file Step 3 Enter your SSL passphrase and activate Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full l 0 tenet 4 Under Upload Your SSL certificate file type the location and filename of the new SSL certificate file Note Use the Browse button to browse the system and locate the desired SSL certificate file The SSL certificate file must be named server crt Click Upload to install the SSL certificate file Type your private key and press Enter Type your pass phrase and press Enter O N O O A Successful Upload page displays indicating that the SSL certificate file has been installed on the system Click Ok to continue The certificate displays in the certificate area on the SSL page Quantum DX3000 and DX5000 User s Guide 51 Configuring System Hardware
88. ncompressed Usage 1 87 TB a ome vVw0w EET eter GF 3 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list Quantum DX3000 and DX5000 User s Guide 42 Chapter 3 DX3000 and DX5000 Remote Management Configuration 4 Enter the alpha characters 0 to 6 characters in the New Alpha Prefix field Note If you are entering alpha characters for the first part of a barcode number and this is the first number in a range no more than five characters can be used This allows the system to assign the last character in the field 5 Enter the numeric character in the Numeric Ending field Note This number is used as the first number in the range of tape cartridges The number will increment with each additional cartridge in the field 6 When you have selected the tape s and both the alpha and numeric characters click Apply Barcode labels are assigned for the selected tape s 7 Return the DX3000 DX5000 system to the on line state see Changing Library State on page 84 Configuring Library Properties The library name identifies the DX3000 DX5000 system so it can be distinguished from other devices on the network through the SNMP interface To set the library name 1 Set the DX3000 DX5000 system to the off line state see Changing Library State on page 84 2 From the Library link o
89. nd reset buttons Fibre Channel ports optional Optyon cards Center Ol O a a o fans Ethernet ports AN Keyboard VGA parallel and COM ports service only Left hand blower Power supplies Right hand blower Quantum DX3000 and DX5000 User s Guide 7 Chapter 1 DX3000 and DX5000 System Description Hard Drive Storage Hard Drive Storage Serial ATA hard drives see figure 5 are the heart of both the DX3000 and DX5000 systems Figure 5 DX3000 and DX5000 Hard Drives Hard drive sled Caution Removing hard drives during system operation may cause loss of data or degraded system performance Contact Quantum customer support see Contacts on page xv to report any hard drive failure The hard storage area can be used in the following ways e Virtual Tape Storage e Virtual Disk Storage Quantum DX3000 and DX5000 User s Guide 8 Chapter 1 DX3000 and DX5000 System Description Hard Drive Storage Virtual Tape Storage Virtual tape storage allows the storage space on these hard drives to appear to the backup application as tape cartridges DLT or LTO Data is stored on the hard drives through an interface that appears as a DX3000 or DX5000 system This allows backup applications to recognize and integrate a DX3000 DX5000 system into a data center environment just like a t
90. nected to a 64 bit PCI bus Redundant Array of Independent Disks is a technology through which several physical storage disks are grouped into an array that appears to an operating system as one or more physical devices RS 232C Short for Recommended Standard 232C a standard interface Quantum DX3000 and DX5000 User s Guide approved by the Electronic Industries Association EIA for connecting serial devices This standard is for ASYNCHRONOUS TRANSFER between computer equipment and accessories Data is transmitted bit by bit in a serial fashion The RS 232 standard defines the function and use of all 25 pins of a DB 25 type connector 107 S SCSI Small Computer System Interface An American National Standards Institute ANSI communications standard for attaching peripheral equipment to computers SCSI 2 A second generation SCSI interface which includes command sets for magnetic and optical disks tapes printers processors CD ROMs scanners medium changers and communication devices SNMP_ Short for Simple Network Management Protocol a set of protocols for managing complex networks T Terabyte A unit of measure for digital data equal to approximately 1 000 gigabytes or 1 099 511 627 776 bytes Quantum DX3000 and DX5000 User s Guide 108 B backup confidence 2 barcode assignment new alpha prefix 43 numeric ending 43 browser internet xiii 23 C CHAP iSCSI 56 chassis LEDs and buttons 15 configurati
91. nen eraa 20 Network Configuration Fields eeeeeeeeeeeseereererrreresreerrsreses 45 Pore CN a an E E A ee er 59 KAID C onne ratioN Ssss eein ei 60 Tape Drive Detalls seoinimiseiiriirasediia aiea 65 RODO DCI issin E Sree neon rere 67 atorar e Dii Derails airosa rn E E E eunedeanoiaces 68 Cosical Drive otai S arean a errr 69 BIN GUI CAL OW ste csastesas cugae ten ateatnn taco cepeaueosadestetaanseadseteesciaes cays 74 Email Server Morna Oense nonan 75 SNM Irap SClecWO MS ansan i NE 77 Company Information ce ceeesscessesseesseceseeseceseeeaeesseeseeeaeeens 81 Quantum DX3000 and DX5000 User s Guide Tables Tables Table 18 Primary Secondary Contact Information eee 81 Table 19 Hardware Problems ici sccccsecdicsitaccsssscidescecsssteateedecdeiedeetasceassteces 94 Table 20 Ethernet Network Problems cccccecceseteeeeeneeeeeneeeeenees 95 Table21 Physical Characteristics osisssa ai 97 Taple 22 TnterfadeS erruer a E E R 97 Table 23 Performance Characteristics ccccccsssessscecsserecesstceesesecseees 98 Table 24 Environmental Specifications s ssssessessssseessessssseseesersssesees 98 Quantum DX3000 and DX5000 User s Guide X Preface This manual introduces the Quantum DX3000 and DX5000 enhanced data protection systems and discusses System operations Configuration Web interface Basic troubleshooting Audience This manual is written for DX3000 and DX5000 system operators and field service
92. ng the DX3000 DX5000 system to the customer SAN Quantum DX3000 and DX5000 User s Guide 58 Table 8 Port Settings Field Node World Wide Name WWN AL_PA and Loop ID Speed Chapter 3 DX3000 and DX5000 Remote Management Configuration Description The node WWN is the overall system identification on the customer SAN This field allows you to set the WWN in case a controller is replaced so the customer SAN will not require remapping This field allows you to set either a soft or hard AL_PA Soft allows the customer SAN to automatically assign a loop ID to the DX3000 DX5000 System Hard allows you to manually assign the loop ID The Default setting is soft This field allows you to select the maximum link speed of the Fibre Channel port 1GB sec 2GB sec or Automatic The default setting is Automatic Configuring the RAID Settings The DX3000 DX5000 system allows you to remotely alter the RAID configuration To access the RAID Configuration screen In the Hardware page click RAID The RAID Configuration screen displays see figure 38 Quantum DX3000 and DX5000 User s Guide 59 Chapter 3 DX3000 and DX5000 Remote Management Configuration E E E EES Fi g u re 38 RAI D Co nf i g u rati O n 4 Quantum DX5000 Management Configuration Hardware Microsoft Internet Explorer wa File Edit View Favorites Tools Help 4 Screen DX5000 Shown sack Q
93. nt 22 DX3000 and DX5000 Web Pages eee eeseeseeeeesseeseeceeecsseeseecseeeseeeneeeaeeeas 23 DX3000 and DX5000 Web Page Menu Items sssr 23 Accessing DX3000 and DX5000 Web Pages eee eeeeeseeeseeeeeeeeeeeees 24 Using the DX3000 and DX5000 Web Pages 26 CO A a etre E E E O EEA E er teen 28 Accessing Library Configuration eesssseseereererrrersrerersrersrsresresrerrssres 28 Contgurine atcnhy are bt Weiner meneT terry ern Mente sr meer serene ere errr re 30 Contig rine the Wileicha geermmrerrr rt rm mrrerrrem rrr thtrrr errr Tr errr iai 35 Contiguring the NetWork sie sssesorocssconyersnseatiniugevartvanverencotmunssacsliensussasninne 44 Configuring the Date and Time sx sisexinarsssesnseasnzauntesceneeauoneavasestanantoreduaenys 46 Configuring the Security OptionS esessseeseeseererreeresresresrrsreeresresrssreees 47 Configuring System Hardware uu ce eesessecseeseeseeeseeeseeeseeseeeaeeeseeens 32 re fo aie ec Uc E N E O E T rere re 62 Accessin Gysen ota S aere eda speecertoe a a 63 Viewing Lape Dive DetailSrsaneisissacasni uedi o e 64 Viewing Robot Details ieisisesdssiasiansdasecutansvssanstnansanevsaneisicaisesnagescemeavieaies 66 Viewing Storage Bin Details le eecseeseeseecneeeseeeseeeseessesneeesaeenaees 67 Viewing Virtual Disk Status siepixccticeatincansanvcrvendeneasineadigoesivaniocedtcguessemane 69 Viewin Hardware ld Ws ans tt nee ee rii 70 Viewing Media SEAS sages sacadscaa sts Saccsezensdsznn tues saads snes ivat
94. o edit a partition Note To add edit or delete a partition the system must be offline 1 Set the DX3000 DX5000 system to the off line state see Changing Library State on page 84 2 From the Partition page click the link for the partition you wish to delete The Edit Partition page displays see figure 25 3 Click Delete to delete the partition 4 Return the DX3000 DX5000 system to the on line state see Changing Library State on page 84 The partition is deleted Setting Write Protection Write protection when enabled prevents any data to be written to the tape cartridge This protects your important data from being over written The cartridge will remain unavailable for further storage until the write protection has been disabled Note To enable or disable write protection the system must be offline To enable disable write protection 1 From the Library page click the Write Protection link The Write Protection page displays see figure 26 Quantum DX3000 and DX5000 User s Guide 40 Chapter 3 DX3000 and DX5000 Remote Management Configuration a Figure 26 Enabling Disabling 44 Quantum DX5000 Management Configuration Library Microsoft Internet Explorer E ioixi W it P t ti File Edit view Favorites Tools Help ir g Me wel Q sax ws x B A J Search Se Favorites Ol eA al 5 LJ rel 3 Address a gt 2 Lnks ses solide Sy amp
95. ompares the result with the value received from the peer If Quantum DX3000 and DX5000 User s Guide 56 the values match the peer is authenticated If you want to authenticate the iSCSI targets with CHAP select OK and enter a User Name and Password for the target SRP Secure Remote Password is a password based authentication The two peers can be identified using a single password or there can be combinations where the client is authenticated using SRP and the server using a certificate The advantage of SRP authentication is that SRP does not require the server to hold the user s password The SRP requires a verifier which is calculated using the user s password If you want to authenticate the iSCSI targets with SRP select OK and enter a User Name and Password for the target Configuring the Fibre Channel Options The DX3000 DX5000 system allows you to control and configure each of the Fibre Channel input ports that connect to the customer SAN To access the Fibre Channel page see figure 37 1 In the Hardware page click Fibre Channel The management frame displays the Fibre Channel Port Settings page see figure 37 Figure 37 Fibre Channel Configuration Chapter 3 DX3000 and DX5000 Remote Management E Quantum DX5000 Management Configuration Hardware Microsoft Internet Explorer Configuration Home Configuration System Status Remote Alerts Licensing Utilities
96. on a A unique name in the Name field the field holds up to 20 characters a z A Z no special characters or blank spaces are allowed Caution If no communities are defined the DX3000 DX5000 system is universally accessible through a public community read only b IP address in the IP Address field if the value in the Network Mask edit box ends in a zero the value in the IP address edit box must also end in a zero c Subnet mask in the Network Mask field Note A single community with an IP address or network mask set to 0 0 0 0 or left blank indicates that IP address based access control is disabled Quantum DX3000 and DX5000 User s Guide 79 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts d Access rights for the new community e Get allows SNMP get operations e Get Set allows both SNMP get and put operations 8 Click Add A Results page displays indicating the community has been added 9 Click Send from the SNMP tab to send a test SNMP trap Contacts Page 1 To access the Contacts page from the Remote Alerts page click the Contacts tab The management frame displays the Contacts tab see figure 52 a Fi g u re 52 Co ntacts Tab E Quantum DX5000 Management Remote Alerts Contacts Microsoft Internet Explorer malizi File Edit View Favorites Tools Help ae Q O x B TR JO Search IY Favorites Ol Q te eal Ja A Address Eo Links snoatt tsi
97. on 28 accessing 28 date and time 46 Fibre Channel 57 iSCSI 55 media 30 media area 31 network 44 partitioning 35 properties 43 security 47 tape cartridge area 32 virtual disk area 33 CRC checksum iSCSI 56 D data storage 9 date and time configuring 46 degraded tape cartridges 64 device mappings iSCSI Fibre Channel 52 displayed frames 27 downloading a system configuration file 88 DxX3000 LED indicators 15 17 turning on 14 Quantum DX3000 and DX5000 User s Guide Index DX3000 DX5000 turning on the components 13 DX3000 DX5000 remote management pages 22 DX3000 DX5000 system rebooting 91 relocating 21 DX3000 DX5000 web pages configuring the date and time 46 configuring the Fibre Channel options 57 configuring the iSCSI options 55 configuring the media 30 configuring the network 44 configuring the security options 47 details button 27 device mappings 52 graphical view 27 hardware configuration 52 menu items 23 remote alerts 72 system status 62 109 Index textual view 27 using 26 utilities 83 viewing hardware status 70 viewing media status 71 viewing robot details 66 viewing storage bin details 67 viewing virtual disk status 69 DX5000 turning on 14 E email message type administrator 75 configuration changes 75 hardware failure 74 new recipient 75 operator access 75 recipients 75 send to Quantum 75 software error 75 email notification 7
98. plies and disk parity protection e Global spare DX5000 Only and hot swappable hard drives e Flexible alert notification including e mail and SNMP traps e Serial ATA II drive technology Quantum DX3000 and DX5000 User s Guide 2 Chapter 1 DX3000 and DX5000 System Description Features and Benefits e Restore latency under 10 seconds e Two iSCSI interfaces e 10 100 1000 BaseT Ethernet interface for auxiliary management functionality web based management e Browser based remote management system that provides status and configuration options e Rack space requirements e DxX3000 2U per chassis e DX5000 5U per chassis e Virtual disk creation e Tape Drives Emulated e Quantum DLT7000 e HPLTO2 e Libraries Emulated e ATL P1000 e Quantum P7000 Supported by every major backup software vendor e Installs in a standard rack with a minimum depth of 30 in 76 2 cm Note The DX3000 DX5000 must be installed in a restricted access location per specification EN69050 1 This system must only be installed by qualified IT service personnel This is required to prevent untrained personnel from allowing body parts or electrically conductive items to penetrate into the interior of the system when replacing or installing drives fans and power supplies Quantum DX3000 and DX5000 User s Guide 3 Chapter 1 DX3000 and DX5000 System Description DX3000 and DX5000 Systems DX3000 and DX5000 Systems The system takes advanta
99. product functionality contained in this Product and used in connection with the Hardware except for Third Party Software described in Section 6 below is owned by and proprietary to Quantum collectively the Proprietary Rights Quantum retains title to the Proprietary Rights including copies regardless of form or media and to all copyrights therein You are receiving a limited license to use the Proprietary Rights strictly in accordance with the terms and conditions of this Agreement and only in connection with the operation of the Product You may not reproduce the Product or Proprietary Rights in any form except as provided for in the license grant in Sections 3 and 4 below You may not reverse engineer decompile or disassemble the Product or Proprietary Rights and you may not copy its aee ee written material You agree to make a SS EE Utilities The Utilities page allows you to perform maintenance functions on the DX3000 DX5000 system including uploading and activating software images and configuration files The Utilities page also allows you to restart or shut down the DX3000 DX5000 system Accessing Utilities To access the Utilities page in the contents frame click Utilities The management frame displays the Utilities page see figure 54 Quantum DX3000 and DX5000 User s Guide 83 Chapter 3 DX3000 and DX5000 Remote Management Utilities SSE SSS Figure 54 Utilities Page A Quantum DX5000
100. rame displays the Network Configuration page see figure 29 Quantum DX3000 and DX5000 User s Guide 44 Chapter 3 DX3000 and DX5000 Remote Management Configuration Se ee ee ee Fig u re 29 N etwo rk Co nfig u rat i O n Z Quantum DX5000 Management Configuration Network Microsoft Internet Explorer Fie Edit View Favorites Tools Help Page Ou O of Ol Dae r E Address Configuration System Status Remote Alerts 10 40 164 217 s5255 2520 25525500 cwci aE 10 40 164 1 Free 393TB Used 1 44 TB 26 76 full G10_Patna The Network Configuration page contains links to individual Ethernet port information as well as general network information 2 Select the Ethernet port Port 1 and Port 2 and edit the information as desired see table 7 for a description of the fields Note When DHCP is disabled the default IP address for port 1 is 10 1 1 1 with a netmask of 255 255 255 0 The default IP address for port 2 is 10 0 1 0 with a network mask of 255 255 0 0 3 Click Apply Table 7 Network Configuration Fields Field Description DHCP Enable or disable DHCP on the specific DX3000 DX5000 port port 1 or port 2 IP Address View or set the IP address for the DX3000 DX5000 system Quantum DX3000 and DX5000 User s Guide 45 Chapter 3 DX3000 and DX5000 Remote Management Configuration Field Description Network Mask View or set the network mask for the DX3000 DX5000 system Link
101. re 1 6 Login P age 4 Quantum DX5000 Management Login Microsoft Internet Explorer as 18 x File Edit View Favorites Tools Help lt Back gt amp A A Favorites meda C4 A Sf Address http 10 1 14 0 G0 t H 5 a j i J JgyyO GJJ p S Select a login type and enter a password that is valid for this system p Login Type Monitor view only access Administrator Password Login Quantum DX5000 Demo 10 1 1 1 ES Internet 3 Select the login type and enter the appropriate password Login Type Default Password Description Monitor password The monitor user is allowed to view the DX3000 and DX5000 system management pages but cannot change them Quantum DX3000 and DX5000 User s Guide 25 Chapter 3 DX3000 and DX5000 Remote Management DX3000 and DX5000 Web Pages Login Type Default Password Description Administrator password The administrator user can both view and change the management pages Note The passwords are limited to 15 characters All alpha numeric characters _ and are allowed 4 Click Login The Home page displays see figure 17 Figure 17 Home Page yy Quantum DX5000 Management Home Microsoft Internet Explorer 10 x File Edit View Favorites Tools Help 7 ay Q pak gt ix B A 2 Search TY Favorites O Pa w LJ rel 5 Address Go tnks snaat
102. re 49 S N M P Tab 44 Quantum DX5000 Management Remote Alerts SNMP Microsoft Internet Explorer Fie Edit View Favorites Tools Help Q sak 7 x B TR JO Search Se Favorites Ol A a Fol 3 Address Home Configuration Trap Selection System Statu M Information f Siem Stas e Library Available No trap destinations have M Warning Remote Alerts M Fare Licensing Ta Utilities Community Management Logout Help M Library Unavailable been configured System Running Library Online Host IP Capacity 5 36 TB Free 3 93 TB Used 1 44 TB 26 76 full El Booo OST T nme Quantum DX3000 and DX5000 User s Guide 76 Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts 2 Enable the trap selections to be reported see table 16 Table 16 SNMP Trap NE Field Description Informational If selected Informational Traps are enabled Warning If selected Warning Traps are enabled Failure If selected Failure Traps are enabled Available If selected a trap is generated every time the library transitions from an unavailable to an available state Unavailable If selected a trap is generated every time the library transitions from an available to an unavailable state 3 Click Apply A Results page displays indicating the configuration has been changed 4 Click New in the Trap Destination area see figure 50 to set the IP addresses that are to receive the traps gen
103. roorzaken Ontdoe u van de batterij in overeenstemming met de bijgeleverde instructies Lithium kan als gevaarlijke stof worden gekenmerkt Ontdoe u daarom van de batterij in overeenstemming met de ter plekke geldende wettelijke bepalingen VAROITUS Tuote sis lt litiumpariston Pariston vaihtaminen v r ntyyppiseen paristoon voi aiheuttaa r j hdyksen K ytetyt paristot on h vitett v ohjeiden mukaisesti Litiumia voidaan pit vaarallisena aineena Paristo on h vitett v asianomaisten lakien ja m r ysten mukaisesti ATTENTION Ce produit contient une batterie au lithium Si vous remplacez cette batterie par une batterie inadapt e une explosion risque de se produire D barrassez vous des batteries usag es en suivant les instructions du fabricant Le lithium est une mati re qui peut tre dangereuse D barrassez vous de cette batterie conform ment la l gislation en vigueur ACHTUNG Dieses Produkt enth lt eine Lithiumbatterie Es besteht ein Explosionsrisiko wenn die Batterie mit einem falschen Batterietyp ausgetauscht wird Gebrauchte Batterien nach den Anweisungen entsorgen Lithium k nnte als Gefahrengut betrachtet werden Diese Quantum DX3000 and DX5000 User s Guide 103 Attenzione PRECAUCION VARNING Appendix B Regulatory Statements Power Cord Statement Batterie nach den lokalen staatlichen und bundesstaatlichen Gesetzen entsorgen Questo prodotto contiene una batteria al litio Esiste un
104. rror or problem is detected Quantum queues a request to the StorageCare Guardian agent for data collection or real time access to the system Quantum DX3000 and DX5000 User s Guide xvii StorageCare Guardian 5 The StorageCare Guardian agent checks access policy settings to determine if access is allowed 6 If approved the information is transferred to Quantum or a remote connection is initiated 7 Quantum Support will diagnose the problem and if necessary send the needed parts and or field personnel to resolve the issue Quantum can identify if the backup problem is not associated with the Quantum device and then direct the customer to resolve the issue with appropriate third party vendor Quantum DX3000 and DX5000 User s Guide xviii G E Chapter 1 DX3000 and DX5000 System Description M Description a This chapter describes the DX3000 and DX5000 system and its components The chapter consists of e Overview e Features and Benefits e DxX3000 and DX5000 Systems e Hard Drive Storage e Supported RAID Configurations e Typical Configurations Overview The DX3000 and DX5000 Enhanced Backup Solution utilizes a disk based backup system to complement a tape library This solution addresses the most important problems facing Information Technology professionals e Time Required for Backup e Confidence in Completing the Backup e Time to Restore Data Quantum DX3000 and DX5000 User s Guide 1 Tim
105. rsrrresrrserrrsrreesresns Z Te TO Restore Dal desia erased erneene pe 2 Features and OIC ME Sica tteieeattanas tan iouencingeastwentnatt iaa iaa Z DX3000 and DX5000 Systems sssesseeeeeeeeeeeeesrerrersrrsrerrsresrsrrsrrrrsresrsresesresrrsenreses 4 IIXKGOUO Sy Steni OLN pOneN iS arois a 5 IDXOOUO Systemi Compe S sr a 6 Hard Drive tordo Eissaia ea a E 8 RAID EE a E E S neeesens aes 10 Supported RAID Configurations eesseeseeeseeereeesreersresrerrsrererresrsrrsrrresreseereses 10 RAID GC onno Urii Oi tno eerie reas cont ap pee EEE 11 Typical COM UT AU ONS sesesan cand eractanstacasecanesuctamnoatiasancatwnlaveontianteartiatadtaniashicateens 11 Quantum DX3000 and DX5000 User s Guide iii Contents Chapter 2 Basic Operations 13 Toae oE Oy S eee ery eer E ener ree err O 13 TUPI onthe DOO i asaesise a cantsactecsiesrsyeadinested need en e 14 Tormine omthe DXSUUD Puerta nen ert Crneren rr rere Tren ere Toner ener se 14 DX3000 DX5000 Operations ceeeeseeeeeeeseeeeeeeeeeeseeceseeeseeeeaeeeaeeceeeeseeesaes 15 Chassis LEDS and Buttons vicesssencosacecanwcsisenstonaneadeoenn sa eaemeoestomacantesteenses 15 Hara Dive Sled LEDS i caeesseeratieciadpeen seca Soeateroatatie alae an Ea 18 Phere Tort GED ener pe s en ree ret erent ner ee ree errr 18 Vee ces pe 64 6 ply LED esanean yn rrr corer emer eer eer aE 19 Relocating the DX3000 and DX5000 Systems 00 eee eeseeeeeeseeeeeeeeeeeeeeees 21 Chapter 3 DX3000 and DX5000 Remote Manageme
106. rt T Tape Drive Add LUN e L LUN e Disk Virtual Disk Capacity 0 00 bytes Free Used Compression Ratio 1 00 1 Uncompressed Usage 0 00 bytes 0 00 bytes 0 00 bytes 0 00 full E 2 There are four ways to assign virtual devices to a specific iSCSI or Fibre Channel port Click Auto Populate partition per port to allow the DX3000 DX5000 controller to automatically assign virtual devices to a port The controller assigns a robot and partition to each port Example A system with 1 partition would have a robot assigned to LUN 0 and all other devices within that partition assigned to additional LUNs on that port Click Auto Populate iSCSI only to allow the DX3000 DxX5000 controller to automatically assign virtual devices to ONLY the iSCSI ports The controller assigns a robot and partition to each iSCSI port Example A DX3000 DX5000 has two potential iSCSI ports A system with 2 partitions would have a robot assigned to LUN 0 on Eth 1 and Eth 2 and all other devices within that partition assigned to additional LUNs on that port 53 Chapter 3 DX3000 and DX5000 Remote Management Configuration e Click Auto Populate FC only to allow the DX3000 DX5000 controller to automatically assign virtual devices to ONLY the Fibre Channel ports The controller assigns a robot and partition to each Fibre Channel port Example A DX3000 has two potenti
107. s 5 8 9 10 11 System Running Mj per cartridge in GB Library Offline Logical Drive 3 Details Volume 3 Starting barcode Format is AANNNN where A Host arting is any uppercase alpha numeric Disks 13 14 15 16 17 18 P and Nis any digit Logical Drive 4 Details Capacity 5 36 TB Yol 4 olume Free 3 69 TB d Disks 19 20 21 23 24 Used 1 67 TB 31 13 full Apply Help Compression Ratio 1 28 1 Uncompressed Usage 2 14 TB 2 Select the volume where the tape cartridges will be created Caution If you create tape cartridges on volumes located on previously installed hard drives any tape cartridges on those volumes will be lost Virtual disks are unaffected 3 Create cartridges by either quantity or capacity Quantum DX3000 and DX5000 User s Guide 32 Chapter 3 DX3000 and DX5000 Remote Management Configuration e If you select By quantity you can create between 1 and 400 cartridges per logical drive The capacity decreases the more tape cartridges you create Note The maximum number of cartridges depends on the size of the volumes created in the Media Areas Configuration section e If you select By capacity you choose between 5 GB and the maximum capacity of the logical drive per cartridge The number of cartridges decreases with higher capacity per cartridge 4 Enter the starting cartridge barcode Note The barcode for
108. ser s Guide 66 Table 11 Robot Detail able obot Details Field Status Contents Brand Model Serial Number LUN Port Viewing Storage Bin Details Chapter 3 DX3000 and DX5000 Remote Management System Status Description Displays the current status of the robot Displays the current contents of the robot If a cartridge is present the bar code label appears in the robot contents Displays the robot brand name Displays the robot model number Displays the robot serial number Displays the current robot logical unit LUN assignment Displays the current robot port assignment To view the storage bin details 1 From the System Management page click the storage bin to view the details The storage bin details displays see figure 43 Quantum DX3000 and DX5000 User s Guide 67 Chapter 3 DX3000 and DX5000 Remote Management System Status Fi g u re 43 Sto rag e Bi n D etai Is Z Quantum DX5000 Managemen t System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help ay Qa O x 2 A PO search TY Favorites OIR s C E 4 3 Address Ec Links snaait Es a IPE E amp i oeoo E E te A ee 1B oF gt a n m E P Tuesday May 16 2006 1 02 45 PM America Los_Angeles PDT Administrator Login Home F Co ghon Display Physical View Logical View Performance View Events System Status LibPart 7 Hide Tape Drives
109. sks System Status Remote Alerts Edit Volume 1 Media Areas Licensing Tape Cartridge Area 1500 Virtual Disk Area 353 Capacity 5 36 TB Free 3 69 TB Used 1 67 TB 31 13 full ore EE fier 2 Change the Tape Cartridge Area or Virtual Disk Area capacity as appropriate 3 Once you have modified the Tape Cartridge Area or Virtual Disk Area click Apply The tape cartridge area is modified Quantum DX3000 and DX5000 User s Guide 31 Chapter 3 DX3000 and DX5000 Remote Management Configuration Tape Cartridge Area The Tape Cartridge Area link allows you to modify the cartridge configuration on one or all volumes To modify the tape cartridges 1 Click on the Tape Cartridges link The Tape Cartridge screen displays see figure 21 N Fi g u re 2 1 Tape Ca rtri dg es Scree n 44 Quantum DX5000 Management Configuration Media Microsoft Internet Explorer File Edit View Favorites Tools Help Q sak a gt x B TN pO Search T Favorites ral B A Fol 8 Administrator Login Home Configuration J Type MediaAreas Tape Cartridges Virtual Disks System Status Remote Alerts Use Tape Cartridge Area on ALL Volumes 5000 GB Available gt Logical Drive 1 Details Licensing J Volume 1 Disks 1 2 3 4 6 7 Utilities Create cartridges by Logout Help Quantity per LUN 1 400 oe a 2 Details olume C Approximate capacity A A z e 5 1000 Disk
110. t Sy ko i Fa i a vig Banner frame ___ Home le ti mee System Details System Temperature and Voltage Status System Status Temperature Status Voltage Status Remote Alerts Contents frame Licensing System Utilties temperature Management ay Ea and voltage frame 3 ee ee ystem Host throughput Quick status ane Used 1 81 TB 33 81 full Applet SystemThroughputApplet started gp internet l Using the DX3000 and The first page that displays after you login to the DX3000 and DX5000 DX5000 Web Pages web pages is the system Home page see figure 17 This page includes information on the system status as follows e Quantum DX3000 DX5000 is on line Quantum DX3000 and DX5000 User s Guide 26 Chapter 3 DX3000 and DX5000 Remote Management DX3000 and DX5000 Web Pages e Quantum DX3000 DX5000 is off line The Home page is divided into four distinct sections e Banner frame e Contents frame e Management frame e Quick status information The banner frame displays the Quantum logo and product name The contents frame displays a list of the DX3000 DX5000 web pages To view a page click its corresponding link The management frame displays the page you selected Graphical View vs Textual View There are two options for viewing the system details from the Home page e Graphical view system details are displayed in the management frame using graph
111. table 4 Figure 12 Hard Drive Sled LEDs Blue LED Red LED Table 4 Drive Sled LEDs LED Description LEDs off No power Blue LED solid The hard drive is powered on and available for storage Blue LED blinking The hard drive is active and receiving data Red LED solid The hard drive sled has failed Replace the hard drive sled see the Quantum DX3000 DX5000 DPM5500 Hard Drive Replacement Instructions PN 81 81506 included on the documentation CD Ethernet Port LEDs On the back of the DX3000 DX5000 chassis the Ethernet ports contain LEDs that indicate the status of the Ethernet port Refer to figure 13 and table 5 Quantum DX3000 and DX5000 User s Guide Chapter 2 Basic Operations DX3000 DX5000 Operations Figure 13 Ethernet Port LEDs DX5000 s Saw y LED eft LED Port 1 Port 2 Tabl Eth Port LED MENE able 5 Ethernet Port S LED Description Left LED amber Activity on the Ethernet port blinking Right LED green Ethernet communication on the port at 10 100 MHz Right LED amber Ethernet communication on the port at 1GHz Left and Right LEDs off No activity on the Ethernet port Power Supply LED On the back of the DX3000 DX5000 chassis each power supply contains an LED that indicates the health status of the power supply Refer to figure 14 and table 6 Quantum DX3000 and DX5000 User s Guide 19 Chapter 2 Basic Operations DX3000 DX5000 Operations
112. tification system A test email is send to the administrative recipients If the test is not successful verify the email server information and the administrative recipients list and try again The Email tab details are shown in table 14 and table 15 Field Description Message Type When a hardware failure occurs on the Hardware Failure DX3000 DX5000 system such as a transition to a degraded limited access or failed system state an email is sent to everyone on the hardware failure recipient list Quantum DX3000 and DX5000 User s Guide 74 Table 15 Email Server Information Field Message Type Configuration Changes Message Type Operator Access Message Type Soft Error Message Type Administrative New Recipient Recipients Send to Quantum Field Outgoing Email Server Host Name Quantum DX3000 and DX5000 User s Guide Chapter 3 DX3000 and DX5000 Remote Management Remote Alerts Description When a configuration change is made on the DX3000 DX5000 system such as changing a bar code label or network configuration an email is sent to everyone on the configuration changes recipient list When an operator access occurs on the DX3000 DX5000 system such as starting up or shutting down the system an email is sent to everyone on the operator access recipient list When a soft error has occurred on the DX3000 DX5000 system such as an attention state high temperature warning an email is sent
113. tores as well as the saftey of off site backups on tape cartridges Storage management software applications often refer to this operation as cloning or vaulting Check with your software supplier for information on enabling this feature Figure 7 DX3000 DX5000 System Plus a Tape Library G p L Client N Server DX3000 DX5000 Quantum DX3000 and DX5000 User s Guide Tape Library ex Quantum P4000 Chapter 2 Basic Operations Although the vast majority of system operations are handled through the DX3000 and DX5000 Remote Management on page 22 basic DX Series system operations include Turning on the System e DX3000 DX5000 Operations e Relocating the DX3000 and DX5000 Systems Turning on the System The power on procedure differs depending on the system DX3000 or DX5000 Refer to the following section to turn on the DX Series system Turning on the DX3000 Turning on the DX5000 Quantum DX3000 and DX5000 User s Guide 13 Chapter 2 Basic Operations Turning on the System Turning on the DX3000 To turn on the DX3000 system see figure 8 1 Push the power button located on the front of the DX3000 Figure 8 Turning on the DX3000 Power button DX3000 Ley Doom PCL D KD cS gt DCS DC DCS Turning on the DX5000 To turn on the DX5000 system see figure 9 1 Push the power button located on
114. utton Quantum DX3000 and DX5000 User s Guide 14 Chapter 2 Basic Operations DX3000 DX5000 Operations DX3000 DX5000 Operations The front panels of both the DX3000 and DX5000 have a series of LED indicators e Chassis LEDs and Buttons e Hard Drive Sled LEDs e Ethernet Port LEDs Chassis LEDs and Buttons The front of the DX3000 DX5000 chassis have a series of LED indicators and buttons Refer to the following sections e DX3000 refer to figure 10 and table 2 e DX5000 refer to figure 11 and table 3 Figure 10 DX3000 LED Indicators Power button Reset button Network port 2 activity PSU failure Hard drive failure OP ae Network port 1 activity lt Attention OlPnar aj CD DTE DDA p i D gt XD NCA NLC i NC MDD Quantum DX3000 and DX5000 User s Guide 15 Table 2 DX3000 LEDs Button LED Power button Reset button Network ports 1 and 2 Hard drive failure Power supply failure Power on Quantum DX3000 and DX5000 User s Guide Chapter 2 Basic Operations DX3000 DX5000 Operations Description Powers the DX3000 system on or off The system can also be powered off using the remote management screens see Chapter 3 DX3000 and DX5000 Remote Management Resets the DX3000 system This LED flashes indicating activity on the network ports This LED flashes with an audible alarm when a hard drive has failed Look at the front of the unit to identify the failed hard drive
115. ypical tape library The area dedicated to virtual tape storage is set during the initial configuration of the system and cannot be changed without losing existing data on the virtual tape cartridges Virtual Disk Storage Virtual disk storage allows you to dedicate a certain amount of hard drive capacity for disk storage Once the virtual disks are configured and mapped to either a iSCSI or Fibre Channel port the virtual disks appear to the host as a SCSI disk device This disk device is assigned a drive letter example C and must be formatted like a standard hard drive Data can then be stored and read The area dedicated to virtual disk storage is set during the initial configuration of the system and cannot be changed without losing existing data on the virtual disk drives Quantum DX3000 and DX5000 User s Guide 9 Chapter 1 DX3000 and DX5000 System Description Supported RAID Configurations RAID Sets The DX3000 DX5000 system is divided into RAID sets The number of RAID sets differs depending on the system e DxX3000 can contain two RAID sets e The first RAID set is made up of either the first four drive sleds drive sleds 1 4 in a four drive system or eight drive sleds drive sleds 1 8 in an eight drive system e Ifthe original system was upgraded from four to eight drives the second RAID set is made up of the last four drive sleds drive sleds 5 8 e DX5000 can contain four RAID sets e The first RAID set is mad

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