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Quantum DX30 User's Guide

1. SE o DX30 back view physical configurable ports 5 6 To access the Fibre Channel page see figure 31 1 In the Configuration page click Fibre Channel The management frame displays the Fibre Channel Port Settings page see figure 31 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration Figure 31 Fibre EEE Fie Edt View Favores Tools Help EJ Channel Configuration tm 9 OA Al Szeen aras Gre Qj 2 Ed a CER Address z ee tiks Get Ey G Home Fibre Channel Eeer Fibre Channel Configuration Port Settings Device Mappings eee LEIT Make the Node WWN Globally unique but the same for all ports Remote Alerts Licensing C Equal to the Port WWN for each port Utilities PORTS PORT6 PORT7 PORT8 PORT mr A AL PA sot sot 7 Sor sot d Sor 7 Loop ID 57 fox fox 0 oz System Running E Speed Auto y Ao Y Auto y Auto y Auo y Library Offline 2 GC Port WWN 2400005084811111 2300005084811111 2200005084811111 2100005084811111 2800005084811 P Node WWN 2000005084811111 2000005084811111 2000005084811111 2000005084811111 2000005084811 ER Topology Loop LoopID 1 Loop LoopID 1 Loop LoopID 1 Locp LoopID 0 Loop Loop IE PCI Bus Device Func 4
2. File Edit View Favorites Tools Help o SE E EJ Heak gt OA A Gravotes Queda A D S Ei sik g Search the web esch Address z es Banner frame cm Configuration System Details System Temperature and Voltage Status Contents Remote Alerts frame Licensing E System Utilities temperature and voltage Management San Press SES 9 frame SA Host TP d se Quick status Capacity 11 60 TB Free 1160 TB Used 0 00 bytes 0 00 full Details System throughput E Applet SystemThroughputApplet started PT 49 Internet Using the DX Series The first page that displays after you login to the DX Series web pages is Web Pages the DX Series system Home page see figure 16 This page includes information on the DX Series system status as follows Quantum DX Series is on line Quantum DX Series is off line The Home page is divided into four distinct sections Banner frame Contents frame Management frame e Quick status information Note The Home page display varies depending on the number of storage arrays configured in your DX Series system The banner frame displays the Quantum logo and product name The contents frame displays a list of the DX Series web pages To view a page Quantum DX Series User s Guide 31 Chapter 3 DX Series Remote Management DX Series Web Pages click its corresponding link The management frame displ
3. Caution Caution indicates potential hazards to equipment or data Warning Warning indicates potential hazards to personal safety Note Note emphasizes important information related to the main topic Tech Tip Tech tip provides additional technical information that may assist in installation and configuration Right side of the system Refers to the right side as you face the component being described Left side of the system Refers to the left side as you face the component being described e b All binary numbers are succeeded by b h All hexadecimal numbers are succeeded by h e Error or attention conditions are represented in parenthesis that translate as follows SK S ASC AA ASCO 00 where S hexadecimal sense key value AA hexadecimal additional sense code QQ hexadecimal additional sense code qualifiers Quantum DX Series User s Guide Related The following Quantum document is also available for the DX Series Documents system Document Document No Document Title Description 6513502 Quantum DX Series Describes unpacking Unpacking and and installing the Installation DX Series System Instructions Supported Internet The Internet browser software is not supplied with the DX Series system Browsers you must obtain and install it independently The DX Series system supports the following Internet br
4. 2 Ag Al GE AS DUES MEDAL mu 1 E RERAN MATA IZ E EE ARRIA RRA A EIRE AR Quantum DX Series User s Guide 127 Appendix C Regulatory Statements Disposal of Electrical and Electronic Equipment 128 This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste Instead it should be handed over to a designated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please visit our website at http qcare quantum com or contact your local government authority your household waste disposal service or the business from which you purchased the product Quantum DX Series User s Guide Appendix C Regulatory Statements Declaration of Conformity DECLARATION OF CONFORMITY Manufacturer s Name Manufncturer s Address Declares that the Prodnct s Produet Description Product Name Model Number s Product Options According to EN45014 Quantum Corporation 141 Innovation Drive Ervine CA 92612 3040 USA Buckup Device DX Series BXTW DX30 SPIOO All Conforms to the follawing FC Directives and EC Standard
5. Controller Fibre Channel switch only present in DX100 systems Storage arrays El Done Controller Details To view the details or status of the controller hardware click on the controller icon on the Hardware Status screen shown in figure 37 The Controller details display see figure 38 Quantum DX Series User s Guide 61 Chapter 3 DX Series Remote Management System Status Figure 38 Controller 3 Quantum DX100 Management System Status Hardware Microsoft Internet Explorer laj xj Details Fie Edt View Favorites Tools Heb Back gt Q D Favorites Meda amp u gis eim g Search the Web Bsearch address 1 AO Home Coi ation ETH Controller Details Status Events Controller System Stats FC6Peris FCSPorts FC4Poris FC3Poris FC2Poris FCI Ports status and SS 013 Up 901 0p emote Alerts 14 Down 02 Down temperature 15 Down 11 2 Gigabit 09 2Gigabit 007 2 Gigabit 05 2 Gigsbit 9 03 Down Licens Ol6 Up O122Gigsbi Q10 2Cigabit 08 2 Gigabit OD6 2 Gigabit O04 Up Fani Fan2 Fan3 CPUFan Powerl Power2 Utilities e Logout Help gt gt gt EE E aci Normal Normal Normal Normal Normal Normal System Running Y Library Online Y Host P Capacity 1294TB Free 940TB Used 354TB 273996 full Compression Ratio 100 1 Uncompressed Usage 3 54 TE a
6. Completing the Backup Time to Restore Data The DX Series Enhanced Backup Solution utilizes a disk based backup system to complement a tape library This solution addresses the most important problems facing Information Technology professionals e Time Required for Backup Confidence in Completing the Backup e Time to Restore Data Not only is the amount of data that needs to be backed up growing by nearly 100 per year but the time window for performing the backup is shrinking due to the impact of global operational expansion Adding more tape drives is no longer an efficient way to reduce the time required for backup Confidence in completing the backup job within the backup window can be very low because of time constraints or hang ups during the backup process due to errors generated by mechanical problems If these types of errors could be eliminated by removing issues that are inherent in any mechanical device confidence in the backup job completing would improve greatly The time required to restore data from a tape library is determined by how long it takes to mount a cartridge in a tape drive and find the proper position on the tape This can take several minutes and then the restore time is also reduced by the tape drive transfer speed Restoring data from hard drives emulating tape cartridges improves restore time by eliminating the time required to load a cartridge and transfer speed restrictions Quantum
7. DxX Series Controller e Fibre Channel Switch DX100 Only e Ethernet Switch DX100 Only e AC Power Sequencer DX100 Only Up to four storage arrays can be installed in a DX30 system and up to sixteen storage arrays can be installed in a DX100 system The storage array houses the following components Drive sleds 16 per storage array e Two redundant power supplies e Two redundant fan modules e RAID controller s contains Fibre Channel interfaces DX30 contains a single RAID controller e DX100 contains dual RAID controllers These components are removed and replaced either through the front or back of the array see figure 3 Quantum DX Series User s Guide Chapter 1 DX Series System Description DX Series Components Figure 3 DX Series Storage Array p cM storage array Drive sleds RAID Sets The DX Series storage array is divided into two RAID sets The first RAID set is made up of the first eight drive sleds sleds 1 8 The second RAID set is made up of the next seven drive sleds sleds 9 15 The last hard drive drive sled 16 is reserved as a global hot spare Both RAID sets contain 2 LUNs or logical units Each RAID set can sustain a single drive sled failure and can hold a maximum of 160 virtual tape cartridges 80 cartridges per LUN Drive Sleds Each drive sled located on the front of the DX Series storage array contains one hard drive DX Series The DX Series controller contains a Linux b
8. Message Type Hardware Failure Chapter 3 DX Series Remote Management Remote Alerts Description When a hardware failure occurs on the DX Series system such as a transition to a degraded limited access or failed system state an email is sent to everyone on the hardware failure recipient list Message Type When a configuration change is made on the Configuration DX Series system such as changing a bar code Changes label or network configuration an email is sent to everyone on the configuration changes recipient list Message Type When an operator access occurs on the DX Series Operator Access system such as starting up or shutting down the system an email is sent to everyone on the Operator access recipient list Message Type When a soft error has occurred on the DX Series Soft Error system such as an attention state high temperature warning an email is sent to everyone on the soft error recipient list Message Type Used for testing the e mail subsystem Administrative New Recipient To add a new recipient to a specific list type the email address of the new recipient in the field and click Add Recipients Each message type has a recipients list that is viewed by clicking on the specific drop down box To remove a recipient select the individual email address from the list and click Remove Send to To send an email notification to Quantum as Quantum well as the recipients list se
9. Company Information Sysiem Running va Library Online Y Host P Capacity 6 42 TB Free 509TB Used 133TB 20 77 full 1 1 0 internet 2 Edit the configuration information as desired see table 5 for a description of the fields and click Apply The Contacts tab details are shown in table 20 and table 21 80 Quantum DX Series User s Guide Table 20 Company Information Table 21 Primary Secondary Contact Information Field Company Name Chapter 3 DX Series Remote Management Remote Alerts Description View or edit the company name where the DX Series system resides Street View or edit the street name where the company is located City View or edit the city where the company is located State View or edit the state where the company is located Postal Code View or edit the postal code Country View or edit the country where the company is located DX Series View or edit the physical location of the System Location DX Series system example data center Support View or edit the support contract number Contract Field Description Name View or edit the primary secondary contact Email Address name View or edit the primary secondary contact email address Phone View or edit the primary secondary contact phone number Fax View or edit the primary secondary contact fax number Page
10. 5 and 10 The DX Series system supports RAID 5 in both 7 1 and 6 1 with hot spare configurations Quantum DX Series User s Guide 13 Chapter 1 DX Series System Description Supported RAID Configurations RAID 5 Configuration The RAID 5 configuration is the most common RAID level in use today RAID 5 minimizes the write bottlenecks of other RAID levels by distributing parity stripes over a series of hard drives In doing so it provides relief to the concentration of write activity on a single drive which in turn enhances overall system performance Instead of allowing any one drive in the array to assume the risk of a bottleneck all of the drives in the array assume write activity responsibilities The distribution frees up the concentration on a single drive improving overall subsystem throughput The RAID 5 parity encoding scheme maintains the system s ability to recover any lost data should a single drive fail This can happen as long as no parity stripe on an individual drive stores the information of a data stripe on the same drive In other words the parity information for any data stripe must always be located on a drive other than the one on which the data resides see figure 8 Note The DX Series storage array is shipped with the following RAID configuration 1 logical drive configured in RAID 5 7 data drives 1 parity drive 1 logical drive configured in RAID 5 6 data drives 1 parity dr
11. Reinstalling the Controller Operating Gestem Connecting to the Controller eee eee Installing System Firmware sese DX Series Setup Menu sese Displaying User Options sssseeee Configuring User Options sse Creating Cartridges sss Displaying Diagnostic Data sse Quantum DX Series User s Guide Contents Contents Appendix C Regulatory Statements 121 Disposal of Electrical and Electronic Equipment sses 128 Glossary 131 Index 135 vi Quantum DX Series User s Guide Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figures DX Series System Components sss 5 DX Series Hard Drives eee meer renta 6 DX Series Storage Array ies ninos 9 DX Series Controller eee nieto REESEN SES 10 Fibre Channel Witivi tetti dades dle 11 Ethernet SWiECh eee rere rentrer ete ee ives 12 AC Pl owerSequencet x eei ere ar Ce e eR US 13 RAID 5 Confeuraton sess enn 15 DX Series System Plus a Tape Library sss 16 Power Switch Locations ooocicicicononncnnnonencnnononencncn no roonenco ran co cons 19 Controller Front Panel tete deter etie ten 20 Storage Array LCD Location ccocconicnnononnnnoncnnnnnnanoninnonaranarorooos 22 RAID Controller Locations sese 23 DX Series Web Page Menu
12. Storage management software applications often refer to this operation as cloning or vaulting Check with your software supplier for information on enabling this feature Quantum DX Series User s Guide 15 Chapter 1 DX Series System Description Typical Configurations Figure 9 DX Series 7 System Plus a Tape Client Library Server SAN br h Tape Library Lu s ex Quantum P4000 DX Series AS Lad 16 Quantum DX Series User s Guide e Basic Operations SA 45 Chapter 2 Q Although the vast majority of DX Series system operations are handled through the DX Series Remote Management on page 27 basic DX Series system operations include Turning on the DX Series Components e DX Series Controller Operations DX Series Storage Array Operations e Relocating the DX Series System Turning on the DX Series Components The power on procedure differs depending on the DX Series system DX30 or DX100 Refer to the following section to turn on the DX Series system e Turning on the DX30 Turning on the DX100 Quantum DX Series User s Guide 17 Chapter 2 Basic Operations Turning on the DX Series Components Turning on the DX30 Turning on the DX100 The DX30 components must be turned on in the following order e DX Series storage array s e DX Series controller To turn on the DX30 system see figure 10 1 Tu
13. _ Cap e pps m O85 Free 940TB 7 8 330DQ Sec El Applet TapePerformanceApplet started 1 1 0 internet The system status page provides two views for the system hardware Physical View The physical view displays the physical representation of the virtual components tape drives tape cartridges and robots of the emulated tape library Each drive and tape cartridge is displayed in the tape drive and storage bin sections Clicking on a tape drive or cartridge displays the specific details for that device on the right hand side of the page Select the partition you wish to view from the drop down list The Show Hide links will either display or hide information on the selected tape drive tape cartridge or robot Clicking on a tape drive tape cartridge or robot displays detailed information about the selected device Logical View A logical view displays the partitions within the DX Series system Clicking on a partition displays the specific details for that partition on the right hand side of the page Events The events list displays all events that have occurred on the DX Series system Quantum DX Series User s Guide 55 Chapter 3 DX Series Remote Management System Status Viewing Tape To view the tape drive details Drive Detalla 1 From the System Status page select the partition from the drop down list and click the tape drive you wish to view The tape driv
14. mI mM smi 7 Used 1029 TB 19 96 full 6 z SS a HI E E EI a E Applet SystemThroughputApplet started The Device Mapping page allows you to map or assign DX Series virtual devices robot and tape drives to specific Fibre Channel ports The default setting for both the DX30 and DX100 Port 5 is assigned the robot and tape drives 0 through 2 e Port 6 is assigned tape drives 3 through 5 5 There are two Channel port ways to assign virtual devices to a specific Fibre a Click Auto Populate to allow the DX Series controller to automatic controller ally assign virtual devices to a Fibre Channel port The assigns a robot and partition to each port Example A system with 1 partition would have a robot assigned to LUN 0 and all other devices within that partition assigned to additional LUNs on that port b Use the drop down boxes located under the port number to select the devices mapped to that port Do NOT assign the same device to more than one port unless your backup application can support multiple mappings of the same device to more than one port Quantum DX Series User s Guide 53 Chapter 3 DX Series Remote Management System Status Example Assign the robot and tape drives 0 and 1 to port 5 From the host only the robot and tape drive 0 and 1 are visible from port 5 Assign tape drive 2 and 3 to port 6 Only tape drive 2 and 3 are visible from port 6 6 When all of the vir
15. usable by separate host computers The Partitions page contains a list of unassigned tape drives and cartridges as well as all user defined partitions currently configured on the system This page also contains the ability to add edit and delete partitions Clicking on a partition name in the Partition list displays a detail window listing all details for the selected partition see figure 19 Refer to the system status pages for details on the tape drives and tape cartridges Quantum DX Series User s Guide Figure 19 Partition Details Partition name Chapter 3 DX Series Remote Management Configuration 24 Quantum Dx100 Management it System Status Library Microsoft Internet Explorer MATTE File Edit View Favorites Tools Help EJ Heak gt OA A search Favores Zeie G D Sa E Address zl aen Links Get Li A 3 n p o gt AA D SU vd Home Library EE Display Physical View Logical View AA en zl Hide Tape Drives Show Robots Hide Storage Bins Tape Drives Storage Bins Click on any element for more information Capacity 6 42 TB Free 509TB Used 133 TB 20 77 full Breet NN intere The library partitioning page is broken up into the following sections e Adding a Partition Editing a Partition Deleting a Partition Adding a Partition Up to eight partitions can be added to a DX30 system Up to thirty two partitions can be a
16. which several physical storage disks are grouped into an array that appears to an operating system as one or more physical devices RS 232C Short for Recommended Standard 232C a standard interface approved by the Electronic Industries Association EIA for connecting serial devices This standard is for ASYNCHRONOUS TRANSFER between computer equipment and accessories Data is transmitted bit by bit in a serial fashion The RS 232 standard defines the function and use of all 25 pins of a DB 25 type connector Quantum DX Series User s Guide SCSI Small Computer System Interface An American National Standards Institute ANSI communications standard for attaching peripheral equipment to computers SCSI 2 A second generation SCSI interface which includes command sets for magnetic and optical disks tapes printers processors CD ROMs scanners medium changers and communication devices SNMP Short for Simple Network Management Protocol a set of protocols for managing complex networks Terabyte A unit of measure for digital data equal to approximately 1 000 gigabytes or 1 099 511 627 776 bytes Quantum DX Series User s Guide 133 134 Quantum DX Series User s Guide B backup confidence 2 barcode assignment 40 new alpha prefix 42 numeric ending 42 browser internet xv 28 C compression Fibre Channel 7 configuration 33 accessing 33 barcode assignment 40 date and time 45 Fibre Channel 49 network 43 partitioning
17. 2 S UNA Ly de Home Configurati ES System Date and Time Settings System Status Current System Date Tuesday November 30 2004 Remote Alert New System Date Tuesday November 30 2004 Chenge EE Current System Time 10 59 02 AM America Los_Angeles PST New System Time 10 595 02 Z AM y Select a Server Inc or Specify server fiime nistgov Timezone America Los_Angeles y Used 1028 TB 19 94 full A El Applet SystemThroughputApplet started OD 9 internet Quantum DX Series User s Guide 45 Chapter 3 DX Series Remote Management Configuration 2 There are two options for setting the system date and time a Select Manual to manually set the system date and time using the Change button for the system date and drop down boxes for the system time b Select Use NTP Network Time Protocol to synchronize the DX Series system to an NTP server The Select a Server selection makes a list of well known NTP servers such as the U S Naval Observatory Master Clocks in Washington DC and Colorado Springs Colorado available The Specify server selection enables you to type the name or IP address of any desired NTP server NTP sends periodic time requests to the DX Series system obtaining time stamps and using them to adjust the system s clock Configuring the To access the Security page Security Options 1 Inthe Configuration page
18. 2 0 421 43 0 431 3 2 0 Port ID OC OC O000ES DOOOEF O000ES Free 1226 TB Used 620 03 GB 48196 full 1 Compression Ratio 100 1 Uncompressed Usage 620 03 GB Apply Help i Applet SystemThroughputApplet started OP P tg Internet Note The DX Series system must be off line to configure the Fibre Channel options 2 While the Port WWNs are always unique the Node WWNs can be set according to the Make the Node WWN section as follows a Selecting Globally Unique but same for all ports makes the Node WWNS the same for all Fibre Channel ports b Selecting Equal to the Port WWNs for each port makes the Node WWNs equal to the Port WWNs 3 Selecting The Port Settings page see table 6 for field descriptions allows you to set the AL PA Loop ID and link speed for each Fibre Channel port connecting the DX Series system to the customer SAN DX30 has two ports and DX100 has eight ports Quantum DX Series User s Guide 51 Chapter 3 DX Series Remote Management Configuration Table 6 Port Settings 52 Field Description Node World The node WWN is the overall system Wide Name identification on the customer SAN This field WWN allows you to set the WWN in case a controller is replaced so the customer SAN will not require remapping AL_PA and This field allows you to set either a soft or hard Loop ID AL_PA Soft allows the customer SAN to automatically assign a loop ID to the DX Serie
19. 34 properties 42 security 46 Index write protection 39 controller 9 controller operations 19 D data storage 6 date and time configuring 45 displayed frames 31 DLT tape cartridges 6 downloading a system configuration file 90 drive sled description 9 DX100 turning on 18 DX30 turning on 18 DX Series controller front panel 20 controller operations 19 Quantum DX Series User s Guide 135 136 turning on the components 17 DX Series components power switch locations 19 DX Series controller ethernet interface 10 Fibre Channel interface 10 DX Series remote management pages 27 DX Series storage array audible alarm 25 drive sled 9 LCD LED descriptions 22 Operations 21 RAID controller LED descriptions 24 RAID controller LEDs 23 RAID sets 9 DX Series system rebooting 93 relocating 25 DX Series web pages configuring the date and time 45 configuring the Fibre Channel options 49 configuring the network 43 configuring the security options 46 details button 33 graphical view 32 licensing 82 menu items 28 remote alerts 72 system status 54 textual view 32 using 31 utilities 85 viewing hardware status 60 viewing robot details 57 viewing storage bin details 59 viewing system performance 71 E email message type administrator 75 configuration changes 75 hardware failure 75 new recipient 75 Operator access 75 recipients 75 send to Quantum 75 software error 75 email notific
20. 6 42 TB Free 509TB Used 133 TB 20 77 full LOEO 0 internet The Licensing page contains Keys Tab Keys Tab End User Agreement Tab The Keys page is used to enable compression on the DX Series system If compression is purchased with the DX Series system it is enabled at the time of installation If you wish to purchase a license key to enable compression contact Quantum to obtain a key for your system To activate a license key 1 Access the Licensing page see Accessing Licensing 2 Click the Keys tab The Keys page displays see figure 54 Quantum DX Series User s Guide 83 Chapter 3 DX Series Remote Management Licensing Figure 54 License 2 Quantum DX100 Man ensing Keys Microsoft Internet Explorer Keys Tab Bak OA A Qsearh Favorites meda Er A2 E Address es unis soot we Home Configuration License Keys Sete Newey E Remote Alerts DX100 Administrator Login Installed Keys Licensing Utilities System Running Library Online E I Host P Capacity 6 42 TB Free 509TB Used 133 TB 20 77 full 3 la II 1 deponens 3 Enter the license key in the New Key edit box and click Add The license key is added to the installed keys list End User The End User Agreement Tab displays the entire end user agreement for Agreement Ta
21. 6 Internet 2 Entera library name and click Apply The DX Series system will use the new library name the next time the system is rebooted Note The library name is independent of the host name in the Network tab see Configuring the Network on page 43 The network configuration information was entered during the initial setup of the DX Series system Consult your network administrator prior to changing any of the information Viewing Editing Network Configuration 1 To access the Network Configuration page from the Configuration page click Network The management frame displays the Network Configuration page see figure 25 Quantum DX Series User s Guide 43 Chapter 3 DX Series Remote Management Configuration Figure 25 Network ZJ Quantum DX100 Management Microsoft Internet Explorer File Edt View Favorites Tools Help Configuration Page Sack 9 D A Rsh rent meda A Er 4 Ed El Address ee unis G snot E Home Configuration System Status Remote Alerts Licensing Utilities Capacity 51 547B Free 41 27 TB Used 1027 TB 19 93 full gt ogo DX100 H i 7 Network Configuration Host Name Domain Name IP Address Network Mask Default Gateway Link Speed amp Duplex Auto Negotate 2 E Applet SystemThroughputApplet started 1 1 0 intemet 2 Edit the configuration information a
22. 940TB Used 3 54 TB 27 20 full a FOEDE reng 1 To enable SSL select Enable and click Apply 2 To add a SSL certificate click New The Install SSL Certificate page displays see figure 29 48 Quantum DX Series User s Guide Figure 29 Install SSL Certificate Page Configuring the Fibre Channel Options Chapter 3 DX Series Remote Management Configuration 24 Quantum DX100 Management Configuration Security Microsoft Internet Explorer Gijravortes Medo Ah 3 2 j O5 wi e Home Configuration System Status Remote Alerts Stepl Upload your SSL certificate file Toss Certificate File I Browse Step 2 Upload your SSL private key file Step 3 Enter your SSL passphrase and activate Capacity 1294 TB Fre 940TB RH a EO dp inteme 3 Under Upload Your SSL certificate file type the location and filename of the new SSL certificate file Note Use the Browse button to browse the system and locate the desired SSL certificate file The SSL certificate file must be named server crt Click Upload to install the SSL certificate file Type your private key and press Enter Type your pass phrase and press Enter Oo oO n A Successful Upload page displays indicating that the SSL certificate file has been installed on the system Click Ok to continue The certificate displays in the certificate area on the SSL page The DX Se
23. B Setup CD and Setup Menu DX Series Setup Menu Displaying User Options Figure 72 DX Series Setup Menu 116 Configuring User Options Creating Cartridges Displaying Diagnostic Data The DX Series system can display the current user configuration settings through the controller serial port To view the user options 1 Connect a local host to the controller as shown in Connecting to the Controller on page 113 At the system login prompt type setup all lower case characters and press Enter The system prompts you for a password Type password all lower case characters and press Enter The DX Series Setup Menu displays see figure 72 HyperTerminalDX100 HyperTerminal E File Edit View Cal Transfer Help Die 5 3 sag Setup Menu Version 02 30 16 Show user configurable options Change network settings Create new cartridges Output system logs Start Restart DX services Reboot the system Exit this menu 1 Display User Options 2 Configure User Options 3 Create Cartridges 4 Display Diagnostic Data 5 Start DX Software Services 6 Reboot System 7 Exit Setup Your Choice inl x Connected 0 02 54 auto detect 1152008 N 1 SCROLL caes NUM Capture Print echo Type 1 to display user options and press Enter The current user options displays e System Hostname e System IP Address Quantum DX Series User s Guide Configuring User Options Appendix B Setup CD
24. BE0002 to location 1 A 0714105153821 Persistant Data is INVALID Set Cartridge BEDOO3 to location 2 ne bi iiia 8 0711405153821 Persistant Data is INVALID Set Cartridge BE0004 to location 3 i isi Persistant Data is INVALID Set Cartridge BEDOOS to location 4 Host _ Persistent Data is INVALID Set Cartridge BEQ006 to location 5 Persistant Data is INVALID Set Cartridge BEDUO7 to location 6 Capacity 1294TB Pessistant Data is INVALID Set Cartridge BE0008 to location 7 EE Persistan Data is INVALID Set Cartridge EB0009 to location Ss A Persistant Data is INVALID Set Cartridge BEDO10 to location 9 Persistant Data is INVALID Set Cartridge BE0011 to location 10 Persistant Data is INVALID Set Cartridge BEDOI2 to location 11 i Persistant Data is INVALID Set Cartridge BEDO13 to location 12 Persistant Data is INVALID Set Cartridge BE0014 to location 13 RR 07 1405 155821 Persistent Data is INVALID Set Cartridge BEDO15 to location 14 a IS The system log allows you so sort the following types of log entries displayed Hardware Information Informational events are for informational purposes only and do not require any intervention on the DX Series system such as the commencement of a hard drive rebuild Hardware Warning Warning events indicate that a possible error condition is imminent These events may require attention and give the user a chance to check the system before a failure occ
25. DX Series User s Guide Button ED Hard drive activity Chapter 2 Basic Operations DX Series Storage Array Operations Description This LED flashes when the flash disk is active Network port 1 This LED flashes indicating activity on the first network port Network port 2 This LED flashes indicating activity on the second network port Power supply status Green indicates a good status on both power supplies Red indicates a single power supply failure Fan status Green indicates a good status on all internal cooling fans Red indicates at least one fan failure DX Series Storage Array Operations System Monitoring This section describes how to monitor the DX Series storage array The DX Series storage array can be monitored either through the front LCD panel various LEDs located on the front and back of the unit and also through an audible alarm Storage Array LCD The storage array LCD is located in the upper left corner of the unit see figure 12 Quantum DX Series User s Guide 21 Chapter 2 Basic Operations DX Series Storage Array Operations Figure 12 Storage Array LCD Location Power Quantum DX Busy Ready Attention Up and down A C arrows SC Mute button The LEDs located to the left side of the front LCD are described in table 3 Table 3 Front LED a Descriptions LED On Off Description Power On The storage array is powere
26. PIO res Controller details Table 10 Controller Temperature Details Normal Warning Failed Field Description State State State Controller Displays the current temperature of Temperature the DX Series system s internal CPU 4 as well as the external system temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed If the controller reaches 50 C 122 F a failure is displayed E 62 Quantum DX Series User s Guide Table 11 Controller Fan and Power Supply Status Field Power Supplies Description Displays the current status of the power supplies If a power supply has failed contact Quantum Customer Support see Customer Support on page xvii Chapter 3 DX Series Remote Management System Status Failed State Fan Modules Displays the current status of the fan modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvii Events Clicking Events displays all log entries for the DX Series controller Have this information available prior to contacting Quantum Customer Support Table 12 Controller Port D ipti Fibre Channel Ports ors escripuon Details SE FC 1 and FC 6 Displays the current status of the individual ports on the quad port Fibre Channel HBA s These are the Fibre Channe
27. and Setup Menu DX Series Setup Menu e Network Mask e Network Gateway IP Address e Network Domain Name e Network DNS IP Address e Network Link Speed and Duplex Mode Press lt Enter gt to return to the DX Series Setup Menu To configure the user options through the serial port 1 2 Select 2 from the DX Series Setup Menu to configure the user options The system prompts you to continue Type y and the system services are shut down The system prompts you enter the following information e System Hostname e System IP Address e Network Mask e Network Gateway IP Address e Network Domain Name e Network DNS IP Address e Network Link Speed and Duplex Mode Note All default values are shown in The system displays the information and asks for confirmation If the configuration information is correct type y and press Enter The DX Series Setup Menu displays Select 6 to restart the DX Series system The system reboots Quantum DX Series User s Guide 117 Appendix B Setup CD and Setup Menu DX Series Setup Menu Creating To create cartridges on the storage array s Cartridges Caution Creating cartridges will destroy all data on existing storage array cartridges 1 Select 3 from the DX Series Setup Menu to configure the user options 2 The system warns you that creating cartridges will destroy any 118 existing cartridge data and prompts you to contin
28. click Security The management frame displays the Security page see figure 27 Figure 27 Security Bove renee E Configuration pat gt OD Al Greene Guess G B SA Oe Search the Web Psearch Address 1 so XS Configuration System Status Remote Alerts Licensing Utilities Administrator Password Syetan Raping New Password Library Online ZE Confirm New Password P Apply API Capacity 1294TB Free 940TB Used 3 54TB 27 39 full a 1 1 0 inteme 46 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration The Security page is divided into two sections e Passwords SSL Passwords The DX Series system has two levels of security built into the system Monitor and Administrator The monitor user is allowed to view the DX Series system management pages but not change them The administrator user can both view and change the management pages This section allows you to change the passwords for these accounts To set the monitor and administrator passwords 1 Under Monitor Password enter the desired password in the New Password field and again in the Confirm New Password field Note The passwords must be lowercase and limited to 15 characters 2 Click Apply A Results page indicates the password has been changed 3 Under Administrator Password enter the desired password in the New Password field
29. configuration information entered by the DX Series system administrator including IP configuration All other configured features To upload a system configuration file 1 2 3 Access the Utilities page see Accessing Utilities Click the Configuration tab see figure 60 Under Upload New System Configuration File type the location and filename of the new configuration file Note Use the Browse button to browse the system and locate the desired system configuration file The configuration file must be named sys ctg Click Upload to load the configuration file An Successful Upload page displays indicating that the configuration file has been placed in a temporary area of the system Click Ok to continue Click Activate to activate the configuration file see figure 61 Quantum DX Series User s Guide 91 Chapter 3 DX Series Remote Management Utilities Figure 61 Activating the Configuration File Download System Configuration File Note Be sure to save the downloaded configuration file as sys cfg so that it will be properly named for an upload in the future Upload New System Configuration File System Configuration File Browse Note The configuration file to be uploaded must be named sys cfg Utilities Logout Help System Running Warning The upload process takes approximately 5 SECONDS and MUST NOT BE Library Online INTERRUPTED Once you click on the Upload button DO NOT CLICK o
30. gt The system prompts you for a password 120 Quantum DX Series User s Guide Appendix B Setup CD and Setup Menu DX Series Setup Menu 3 Type password all lower case characters and press Enter 4 The DX Series Setup Menu displays see figure 72 From the Transfer menu at the top of Hyper Terminal select the Capture Text 6 Entera file name and click Start 7 Select 4 from the DX Series Setup Menu to display the diagnostic data 8 After the command has executed select Stop from the Capture Text menu Have this text file available when contacting Quantum customer support Quantum DX Series User s Guide 121 Appendix B Setup CD and Setup Menu DX Series Setup Menu 122 Quantum DX Series User s Guide Appendix C Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Any changes or modifications made to this equipment may void the user s authority to operate this equipment Operation of this equipment in a residential area may cause interference in w
31. in 3U 133 4 mm Chassis depth 19 75 in 501 7 mm 19 75 in 501 7 mm Overall depth 20 50 in 520 7 mm 20 50 in 520 7 mm AC Power Sequencer DX100 Only Panel height 1 75 in 1U pair needed for every four storage arrays 108 Quantum DX Series User s Guide Table 26 Interfaces Appendix A DX Series System Specifications Physical Characteristics Weight DX30 with One Array DX100 with Two Arrays Installed 127 lbs 57 6 kg 312 lbs 141 5 kg Shipping 143 lbs 64 9 kg 334 lbs 151 5 kg Host to Library Interfaces Software SCSI 2 medium changer command set DLT 7000 command set Power Input Power cord NEMA 5 15P to C13 connector Qty 4 Host to DX Ser ies Interface Hardware Up to eight 2 Gb Fibre Channel LC connector 10 100 1000 BaseT Ethernet Quantum DX Series User s Guide 109 Appendix A DX Series System Specifications Performance and Reliability Characteristics Performance and Reliability Characteristics Table 27 and table 28 list performance and reliability characteristics of the DX Series system Table 27 Performance 2 seconds consisting of two Move Medium commands Characteristics Average 8 Swap Time Inventory Less than 10 seconds fully loaded with labeled cartridges Table 28 Reliability Characteristics MTBF Controller 200 000 power on hours Storage Array 2 000 000 power on hours
32. network and sets itself appropriately The Fibre Channel switch provides twenty ports for connecting up to eight storage arrays to the DX Series controller Each storage array has two connections to the Fibre Channel switch for redundancy and improved performance One Fibre Channel switch is required for two to eight storage arrays a second Fibre Channel switch is required for nine to sixteen storage arrays see figure 5 Fa a Fibre Channel switch The Ethernet switch provides 16 ports for connecting the AC power sequencer and Fibre Channel switch to the DX Series controller see figure 6 Quantum DX Series User s Guide 11 Chapter 1 DX Series System Description DX Series Components Figure 6 Ethernet d Switch d AL NS B Ports Ethernet switch AC Power Sequencer The AC power sequencer two power sequencers for every four storage DX100 Only arrays are programmed by the DX Series controller to power on the storage arrays in proper order see figure 7 12 Quantum DX Series User s Guide Chapter 1 DX Series System Description Supported RAID Configurations Figure 7 AC Power ge Sequencer 6 m AC power Sequencer Supported RAID Configurations RAID is short for Redundant Array of Independent or Inexpensive Disks which is a category of hard disk drives that employ two or more drives in combination for fault tolerance and performance There are a number of RAID levels in use today such as 0 1 3
33. product Class 2 lasers are limited to a maximum output power of 1 mW A person receiving an eye exposure from a Class 2 laser either accidentally or as a result of someone else s deliberate action misuse will be protected from injury by their natural blink reflex This is a natural involuntary response which causes the individual to blink and avert their head thereby terminating the eye exposure Quantum DX Series User s Guide 131 132 DLT Digital Linear Tape technology is owned developed and manufactured by Quantum Corporation DLT tape drives use half inch wide tape ESD Electro Static Discharge Gripper A mechanical component of the extension axis assembly robotics which grips and holds a tape cartridge in transit Host The device or devices to which the library is connected IEC The International Electrotechnical Commission is based in Geneva Switzerland MSBF Mean Swaps Before Failure MTBF Mean Time Between Failures MTTR Mean Time To Repair NEMA National Electrical Manufacturers Association PCI The PCI bus typically runs at speeds of 33 MHz or 66 MHz and is usually 32 bits wide This means that it passes 32 bits of data simultaneously as if down 32 separate wires Some of the most recent computers include wider 64 bit PCI buses and already certain very high end video capture cards offer improved performance if connected to a 64 bit PCI bus RAID Redundant Array of Independent Disks is a technology through
34. trap destinations are required leave unused Trap Destination fields blank Z Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer File Edt view Favorites Tools Help Heak gt OA A Dsearch Cijravortes meda G D 232 E address Figure 50 SNMP Trap Destinations z s e sen PI 3 A A ey DX100 System Status Remote Alerts Logout Help i i Capacity 6 42 TB Fre 509 TB Used 133 TB 20 7796 full f a D 1 reng 5 Click Add to add the IP address to the trap destinations and return to the SNMP tab 6 Click New in the Community Management area to edit the SNMP communities see figure 51 78 Quantum DX Series User s Guide Figure 51 SNMP Community Management Chapter 3 DX Series Remote Management Remote Alerts 2 Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer E 8 xj File Edit View Favorites Tools Help se Back gt OA Gt Qsearch Geiravorites meda D S md A Address ese unis Gsnaatt E a DX100 2 A 7 dai LA Home Configuration System Status 3 Network Mask Access Type Get E Remote Alerts Licensing Utilities PES 0 intemet 7 Under New Community enter the new community information a A unique name in the Name field the field holds up to 20 characters a z A Z n
35. warning is displayed If the array reaches 50 C 122 F a failure is displayed Normal State Warning State Failed State 68 Quantum DX Series User s Guide Figure 43 Storage Array Properties Link Chapter 3 DX Series Remote Management System Status Storage Array Properties The Storage Array Status screen also provides a link to storage array properties see figure 43 Clicking Events displays all log entries for the storage array Have this information available prior to contacting Quantum Customer Support 4 Quantum DX100 Management System Status Hardware Microsoft Internet Explorer l l xi File Edit View Favorites Tools Help ae ES bak gt D M Favores Queda GR Sb rd gli E Co wi n E Search the Web Psearch Address es Home A Performance gt EE Storage Array l Details Status Events Properties System Status Fan Fei Diskl Disk2 Disk Diskd Nomi Normal EE Normal Normal Normal Zoch dens N Licensing Disk5 Disk isk 7 A mme Normal Normal Utilities T gt m Disk9 Disk10 Diskll Disk12 Logout Help Normal Normal Normal Normal EE 4 4 prea Running ra Disk13 Disk 14 Disk16 Non Library Online v Normal Normal Host P Capacity 1294TB Free 9 40 TB Used 3 54 TB 27 39 f
36. well as the write protect status and capacity information Brand Displays the manufacturer of the tape drive Model Displays the model of the tape drive Serial Number Displays the tape drive serial number LUN Displays the logical unit of the tape drive Port Displays the port number assigned to the tape drive Viewing Robot To view the robot details Details details 1 From the System Management page click Show Robots to view the The robot details displays see figure 35 Quantum DX Series User s Guide 57 Chapter 3 DX Series Remote Management System Status Figure 35 Robot 2 Quantum DX100 Management System Status Library Microsoft Internet Explorer i File Edit View Favorites Tools Help e Details et 5 OA Al Seen rots Gree G B Ga El Address z Po s Get EI E 2 spo 2 t E 2029 DX100 Home Configuration Display Physical View Logical View System Status Default zl Hide Tape Drives Hide Robots Hide Storage Bins Remote Alerts R e m 1 obot Licensing Utilities Capacity 642 TB Free 509TB Used 133 TB 20 77 full AAA PEE reng 2 Applet TapePerformanceApplet started Robot details The robot details are shown in table 8 Table 8 Robot Details Field Description Status Displays the current status of the robot Contents Displays the current contents of the robo
37. with one logical drive of 7 1 and one logical drive of 6 1 with a global hot spare to ensure data protection even if one drive fails Optional RAID 5 with zero or two hot spares Event monitoring and logging e Redundant cooling power supplies and disk parity protection e Global spare and hot swappable hard drives Upto two RAID controllers per storage array Flexible alert notification including e mail and SNMP traps Serial ATA drive technology Restore latency under 10 seconds Two 2 Gbit sec Fibre Channel interfaces for DX30 eight for DX100 Hardware based 2 1 compression capability 10 100 1000 BaseT Ethernet interface for auxiliary management functionality web based management Browser based remote management system that provides status and configuration options Rack space requirements e DX30 base unit 6U 15U with a maximum of 4 storage arrays e DX100 base unit 12U 58U for a maximum of 16 storage arrays two Fibre Channel switches eight AC power sequencers and an Ethernet switch Quantum DLT7000 and ATL P1000 emulation Supported by every major backup software vendor preserving software investment Installs in a standard rack with a minimum depth of 30 in 76 2 cm Quantum DX Series User s Guide 7 Chapter 1 DX Series System Description DX Series Components DX Series Components DX Series Storage Array The DX Series system consists of the following major components DX Series Storage Array
38. 0 0x1 0x0 EnRetyMax 0x1 0x0 OxFFFFFFFE 0x1 Yes FrameSizeMSB 0x0 0x0 0x8 0x0 Restart Hard ddress 0x0 0x0 0x1 0x0 Reboot Hard lPa 0x0 0x0 D I 0x0 Restart HlinkTimeQut Ox1E 0x0 OxFF Ox1E Yes InitialDelay 0x1 0x0 0x1 Dei Reboot LinkSpeed 0x0 0x0 0x2 0x0 Yes LinkTimeQut Ox3C 0x1 0x1F4 Di t Yes LipFFrecovery 0x0 0x0 0x1 0x0 Yes LogErrors 0x0 0x0 0x1 0x0 Yes MapNodeName 0x0 0x0 0x1 0x0 Reboot NodeTimeDut Ox14 0x0 OxFF 0x14 Yes QueueAction 0x0 0x0 0x2 0x0 Yes QueueDepth 0x20 0x1 OxFF 0x20 Yes QueueTarget 0x0 0x0 0x1 0x0 Restart RegFcpType 0x1 0x0 0x1 0x1 Yes ResetFF 0x0 0x0 0x1 0x0 Yes ResetTPRLO 0x0 0x0 0x2 D Yes RetiyNodePurge 0x1 0x0 0x1 0x1 Yes RTTOV 0x100 WH Ox1FF 0x100 Restart ScanDown 0x1 0x0 0x1 0x1 Reboot SendEcho 0x0 0x0 0x1 0x0 Yes G SimulateDevice 0x1 0x0 0x1 0x0 Reboot E Sns ll 0x0 0x0 0x1 0x0 Yes Topology setting S Topology D 040 0d 042 Restart TrafficCop 0x0 0x0 0x1 0x0 Restart 2 Double click Topology The modify driver parameters screen displays see figure 67 Figure 67 Modify Modify Driver Parameter Topology Drivers Screen Parameter Current Value Minimum Maximum Default 102 Quantum DX Series User s Guide Chapter 4 Troubleshooting Host Bus Adapter Settings 3 Enter 3 in the New Value edit box check both the Permanent and Global check boxes and click Change This changes the Emulex Fibre Channel HBA topology to PT PT fabric first then attempt FC AL The HBA will attempt a point to point connec
39. 00 e 11 eg internet 2 Edit the partition information as desired see Adding a Partition on page 35 for descriptions of the fields 3 Click Apply 38 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration 4 Return the DX Series system to the on line state see Changing Library State on page 86 The partition is updated Deleting a Partition To edit a partition Note To add edit or delete a partition the system must be offline 1 From the Partition page click the link for the partition you wish to delete The Edit Partition page displays see figure 21 2 Click Delete to delete the partition 3 Return the DX Series system to the on line state see Changing Library State on page 86 The partition is deleted Write Protection Write protection when enabled prevents any data to be written to the tape cartridge This protects your important data from being over written The cartridge will remain unavailable for further storage until the write protection has been disabled Note To enable or disable write protection the system must be offline To enable disable write protection 1 From the Library page click the Write Protection link The Write Protection page displays see figure 22 Quantum DX Series User s Guide 39 Chapter 3 DX Series Remote Management Configuration Figure 22 Enabling Disabling Write Quantum DX100 Management Mic
40. 115 DX Series Setup Menu 116 Quantum DX Series User s Guide ix Figures X Quantum DX Series User s Guide Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Tables DX Series Capacity Specifications s esses 3 Controller Front Panel tette 20 Front LED Descpt ons A 22 RAID Controller LED Descriptions esee 24 Network Configuration Fields 44 lont Seti sociae ierit hic eg 52 Tape Drive Detanle 2 g et 56 Robot Details init 58 Storage Bin Details eter treten tenebit 60 Controller Temperature Details AA 62 Controller Fan and Power Supply Status 63 Controller Fibre Channel Ports Details 63 Storage Array Hard Drive Status sss 67 Storage Array Fan and Power Supply Status 67 Storage Array Temperature Details sss 68 Storage Array Properties ee entem 70 Email Notification eter eret ENEE 75 Quantum DX Series User s Guide xi Tables xii Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Table 25 Table 26 Table 27 Table 28 Table 29 Email Server Information ec esee 76 SNMP Trap Gelectons ei e ee 77 Company Information sse 81 Primary Secondary Contact Information 81 Hardware Problems AAA 96 E
41. 12340 D z a 22000050 84812340 20000050 84812340 D SH Must be checked Select All Deselect All Undo Changes Commit Changes Help For the DX Series system to communicate with the Emulex Fibre Channel HBA the card must be setup correctly Emulex Fibre Channel HBAs are configured through the Lightpulse Utility Ensure that the Automap function is enabled as shown in figure 65 Quantum DX Series User s Guide Figure 65 Emulex Fibre Channel HBA Automap enable Chapter 4 Troubleshooting Host Bus Adapter Settings Elle Edit View Adapter Help ajaj 2 m e gl E Adapter 0 LPSK Category Persistent Bindings 2000005084810063 Additional Emulex Settings In addition to enabling automap on the Fibre Channel HBA the following parameters must be modified Topology Frame size e Link speed To modify the Emulex parameters for topology frame size and link speed 1 Using the LightPulse utility select the Fibre Channel HBA connected to the DX Series system and scroll down to the Topology setting see figure 66 Quantum DX Series User s Guide 101 Chapter 4 Troubleshooting Host Bus Adapter Settings Figure 66 Emulex BETIS Topology Setting Driver Parameters m Parameter Curent Minimum Maximum Defaut Dynamic G EmulexOption OxDA00 0x0 Ox FFFFFFF 0xD200 Reboot EnableDPC 0x0 0x
42. 99 999 reliability MTTR Less than 30 minutes Environmental Specifications Table 29 provides various library environmental specifications Table 29 Environ mental Specifications Power Environment Electrical inputs Voltage 100 VAC to 240 VAC DX30 110 VAC to 240 VAC DX100 Rated Frequency 47 to 63 Hz 110 Quantum DX Series User s Guide Appendix A DX Series System Specifications Environmental Specifications Rated Current 2 4A 0230 VAC DX30 4 57A 0230 VAC DX100 Consumption 300 Watts DX30 360 Watts DX100 Climatic Environment Temperature Operating 50 F to 95 F 10 C to 35 C Shipping and 4 F to 140 F storage 20 C to 60 C Relative Operating 20 to 80 non condensing humidity Shipping and 15 to 95 non condensing storage Altitude Operating 0 to 10 000 ft 0 to 3 048m Shipping and 0 to 39 370 ft storage 0 to 12 000 m Heat Operating 1 880 Btu hour DX30 3 590 Btu hour DX100 Acoustical Noise Sound power Operating 8 10 Bel level Idle 7 83 Bel Sound pressure Operating 63db bystander Quantum DX Series User s Guide 111 Appendix A DX Series System Specifications Environmental Specifications 112 Quantum DX Series User s Guide 05 G a Appendix B Setup CD and Setup D 6 Menu Q This section contains instructions for reinstalling the controller operating system and also for accessing the installation menu available fro
43. DX Series appears as an ATL P1000 to the host and backup application If you 36 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration select Quantum DX30 or Quantum DX100 the host and backup application recognize the device as a Quantum DX30 or Quantum DX100 respectively Note Quantum recommends that the device configuration be set to ATL P1000 unless your specific backup application supports the DX Series inquiry strings If your backup application does support DX30 and DX100 you should select that setting for improved performance 4 Select the number of tape drives emulated DLT7000 available to the host and backup application in this partition The Default partition contains 6 tape drives at the time of installation however you can change the number of drives DX30 up to 30 tape drives DX100 up to 55 tape drives Note Ifall tape drives are assigned to other partitions you must unassign one or more tape drives to make them available for a new partition Be aware that in a DX30 all tape drives are assigned to the Default partition at the time of installation 5 Enter the number of empty bins available in addition to the number of cartridges created in the partition The default number of empty bins is 0 and up to 28 empty bins can be selected 6 Select the number of tape cartridges from the Available Tape Cartridge list and click the right arrow button to move the car
44. DX Series User s Guide DX Series System Table 1 Chapter 1 DX Series System Description DX Series System The DX Series system solves these problems by separating the backup target servers from the backup archive tape libraries The DX Series system takes advantage of high speed hard drives to greatly reduce the time required for backup restore functions and also improve confidence in completing the backup in the time allowed The data stored on the DX Series system can then be migrated to a tape library without utilizing valuable network resources The DX Series system consists of the DX30 and DX100 devices Both are backup devices based upon high speed disk drives instead of tape drives DX Series Capacity Specifications DX Model Number of Usable Capacity with Drive Storage Number of Number of Usable with 2 1 Size Arrays Tape Drives Cartridges Capacity Compression DX30 250 1to4 Upto30 virtual 160cartridges 3 25 TBto 6 5 TB to 13 TB GB drives DLT7000 per storage 13 TB drives array 640 max DX100 250 1to16 Up to 55 virtual 320 cartridges 3 25 TBto 6 5 TB to 104 TB GB drives DLT7000 per storage 52 TB drives array 2560 max DX30 400 1to4 Upto30 virtual 320cartridges 5 2 TB to 10 4 TB to 41 6 TB GB drives DLT7000 per storage 20 8 TB drives array 1280 max DX100 400 1to 16 Up to55 virtual 320cartridges 10 4 TBto 20 8 TB to 166 4 GB drives DLT7000 per storage 83 2 TB TB drives
45. DX Series User s Guide 95 Chapter 4 Troubleshooting Common Problems and Solutions Hardware Table 22 describes corrective actions for problems occurring with the Problems system hardware Table 22 Hardware Problems Problem The system does not power on Corrective Action Make sure the power cords are connected to a grounded electrical outlet and the power switches located on the back of the power supplies are on The backup application does not see any tape drives You MUST accept the license agreement from the GUI prior to operating the DX Series system see Connecting to the Controller on page 113 Also ensure that tape drives are properly mapped in the config Fibre Channel Device mappings web page see Configuring the Fibre Channel Options on page 49 One power supply is not functioning Contact your Quantum Customer Support representative for a power supply replacement Both power supplies are not functioning Contact your Quantum Customer Support representative for a power supply replacement One fan is not Operating Contact your Quantum Customer Support representative for a fan replacement 96 Quantum DX Series User s Guide Problem Two fans are not Operating Chapter 4 Troubleshooting Common Problems and Solutions Corrective Action Caution Turn the system off immediately The system will overheat without two fans functioning Contact your Quantum C
46. Dx2D Yes ElsTimeOut Ox1 0x0 Yes G EmulexOption Ox7FFFFFFF 0xD200 Reboot EnableDPC Dei 0x0 Yes ErrRetryMax OxFFFFFFFE 0x1 Yes FrameSizeMSB 0x8 0x0 Restart Hard ddress Dei 0x0 Reboot Hard lPa OxEF 0x0 Restart Hlink TimeOut OxFF Dit Yes InitialDelay Dei 0x1 Reboot LinkSpeed 0x2 0x0 Link TimeOut Ox1F4 Dx3C LipFFrecovery 0x1 0x0 LogErrors 0x1 0x0 MapNodeName 0x1 0x0 Reboot NodeTimeDut sFF 0x14 Yes QueueAction Ox2 0x0 Yes z Link speed setting NUM SCRL 7 8 Double click Linkspeed The modify driver parameters screen displays 104 Quantum DX Series User s Guide Chapter 4 Troubleshooting Host Bus Adapter Settings 9 Enter 1 for 1 Gig Fibre Channel HBAs or 2 for 2 Gig Fibre Channel HBAs in the New Value edit box check both the Permanent and Global check boxes and click Change Note The default setting is O for auto speed selection This setting should NEVER be used This could cause the HBA to fail to initialize Q Logic Fibre For the DX Series system to communicate with the Q Logic Fibre Channel HBA Channel HBA the card must be setup correctly To setup the Q Logic Fibre Channel HBA 1 Power on the host containing the Q Logic HBA 2 As the host boots watch for the Q Logic prompt that tells you to press lt Control gt Q to enter the HBA setup utility 3 Under Configuration Settings select Host Adapter Settings 4 Under Host Adapter Settings set the frame size to 2048 5 Under Extended Fi
47. IP E Uploaded Image File 02 00 08_Image fw Capacity Free 0 Warning The activation process takes approximately 5 MINUTES The system will 3 automatically restart in order for the new firmware to become operational E Internet A Results page indicates the firmware has been either activated or removed 6 Click OK to return to the Utilities page The DX Series system will use the new firmware image the next time the system is rebooted see Rebooting the DX Series System System This option allows the current configuration to be downloaded to the Configuration administrator s system as a single file The system configuration file contains all of the configuration information entered by the DX Series system administrator including e IP configuration Quantum DX Series User s Guide 89 Chapter 3 DX Series Remote Management Utilities Figure 60 Downloading Configuration Files 90 e All other configured features configuration Note For disaster recovery purposes download the configuration file whenever there are major changes to the DX Series system Downloading a System Configuration File To download a system configuration file 1 Access the Utilities page see Accessing Utilities 2 Click the Configuration tab see figure 60 Z Quantum DX100 Management Utilities Configuration Microsoft Internet Explorer File Edt View Favorites Tools Help Sack 9 OA A Qs
48. Item sss 29 Lopin EE 30 Home Papeete terrae eod nae eia d aia 31 System Details Graphical vs Textual 32 Quantum DX Series User s Guide vii Figures viii Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Configuration Page 34 Partition Detalla ii tic 35 Adding a Partition sssini n 36 Editing a Partitiori meom rete teet 38 Enabling Disabling Write Protection 40 Assigning Barcode Labele 41 Assigning a Library Name sss 43 Network Configuration Page 44 Date and Time Configuration sss 45 Security Configuration ite eee 46 SSL Configuration encsi nnee nns 48 Install SSL Certificate Page 49 Fibre Channel Input Port Locations eee 50 Fibre Channel Configuration sss 51 Device Mapping Configuration sss 53 System Status Papel lib e 55 Tape Drive Details tette NEEN EN 56 Robot RE EE 58 Storage Bin Details 59 Hardware Status Page 61 Controller Details ida ett ttt ettet 62 Fibre Channel Switch Details 64 Fibre Channel Switch Temperature Details 65 Fibre Channel Switch Fan and Power Supply Status 65 Storage Array Details 66 Storage Array Properties L
49. Ox2 0x0 0x2 0x0 Yes LinkTimeDut Dit 0x1 0x1F4 Dit Yes LipFFrecovery 0x0 0x0 Dei 0x0 Yes LogErrors 0x0 0x0 0x1 0x0 Yes MapNodeName 0x0 0x0 Dei 0x0 Reboot NodeTimeDut 0x14 0x0 OxFF 0x14 Yes QueueAction 0x0 0x0 0x2 0x0 Yes zl NUM SCRL 7 5 Double click FramesizeMSB The modify driver parameters screen displays Quantum DX Series User s Guide 103 Chapter 4 Troubleshooting Host Bus Adapter Settings 6 Enter 4 for 1 Gig Fibre Channel HBAs or 8 for 2 Gig Fibre Channel HBAs in the New Value edit box check both the Permanent and Global check boxes and click Change Entering 4 changes the Emulex Fibre Channel HBA frame size to 1024 which is recommended for 1 Gig Fibre Channel HBAs Entering 8 changes the frame size 2048 which is recommended for 2 Gig Fibre Channel HBAs 0 is the default setting 7 Scroll down to the link speed setting see figure 69 Figure 69 Emulex link LightPulse Utility NT ol Speed Setting uo Eo RS EU RSS Sei 2 amp Adapter 0 LP6K Category Driver Parameters X ill Adapter 1 LP6K Driver Revision Parameters LP6 7 8000 850 Sw DATE 5 5 01a0 C Registry 08 04 2003 Win2000 Defaults AbortStatus OxFF OxE Yes ARBTOV Dx4E20 Dx5DC Restart BlinkTimeDut Dx1E 0x8 Class Ox2 Ox2 Crflntrpt 0x1 0x0 Restart CifMsCnt Ox3F 0x0 Restart CrfispCnt OxFF 0x0 Restart DisableAck Dei 0x0 Restart DiscMethod Dei 0x1 Yes DiscoveryDelay Ox 0x0 Yes ElsRetryCount OxFF Ox1 Yes ElsRitCount OxFF
50. Q Q 0d Quantum y User s Guide User s Guide User s Guide User s Guide User s Guide Quantum DX Series 6513501 04 A01 Quantum DX Series User s Guide 6513501 04 A01 August 2005 Made in USA Quantum Corporation provides this publication as is without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Quantum Corporation may revise this publication from time to time without notice COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT DLT and DLTtape are trademarks of Quantum Corporation Quantum the Quantum logo and the DLTtape logo are all registered trademarks of Quantum Corporation Other trademarks may be mentioned herein which belong to other companies 6207947 06cP 77 Preface Chapter 1 Contents xiii DX Series System Description 1 EE H Time Required for Backup scccsccrseoesscesssessovsnssscoesevnstscnsbsvetvensosvesteesaees H Confidence in Completing the Backup sss 2 mie to Restore Data etre e tinte inni retine bens 2 IR Sy Stems E 3 Features and Benefits ie tee tae i poeti terreri der edd E raped 7 DX
51. Series Components titanio 8 DX Series Storage Array incitan eee tenent teet geees 8 DX Series EE 9 Fibre Channel Switch DX100 Only sse 11 Ethernet Switch DX100 Only sss 11 AC Power Sequencer DX100 Only sse 12 Supported RAID Configurations sess eee 13 RAIDS Config ratior rettt reitera eoo eere 14 Typical Configurations cine ceteri peterent ne ditate 15 Quantum DX Series User s Guide iii Contents Chapter 2 Chapter 3 Basic Operations 17 Turning on the DX Series Components cece eeseseeeeeesssseseeeeeneneneees 17 Turning onthe DX30 aeos rire XR HN eee RNV Ee riso one 18 Turning on the DXTOO cercania aa 18 DX Series Controller Operations seen 19 DX Series Storage Array Operations eee 21 System Monit Oririp nece ini 21 Relocating the DX Series System sess 25 DX Series Remote Management 27 DX Series Web Pag6Si ici eite tussi dia 28 DX Series Web Page Menu Items sse 28 Accessing DX Series Web Dages 29 Using the DX Series Web Dages 31 COMPUTATION EE 33 Accessing Library Confteuratton 33 Parton tii ala 34 Write Protect vecinita 39 Barcode Assignment aec teret td eer oes 40 lio X 42 Configuring the Network ebrei te e 43 Configuring the Date and Time sss eee 45 Configuring the Security Opttons sss 46 Configuring the Fibre Channel Options sss 49 Ee
52. Type the location and filename of the new software image Note Use the Browse button to browse the system and locate the new firmware image 4 Click Upload to place the new software image in a temporary area of the system 88 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Utilities An Successful Upload page displays indicating that the firmware has been uploaded Click Ok to continue 5 Click Activate to activate the new firmware image or Remove to remove the firmware image from the system see figure 59 Figure 59 Activating ENE A dd Removing a Firmware E a A Al Szen urere Gres BE a El Image Friday December 5 2003 3 55 29 PM Amenca Los_Angeles PST Administrator Login Firmware Library Activity Configuration Shutdown Configuration Se Upload New System Firmware Image Firmware Image File Browse Note The firmware image to be uploaded must contain the extension fw Licensing 0 Warning The upload process takes approximately 30 SECONDS and MUST NOT BE al INTERRUPTED Once you click on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons or menu items until you see a message indicating that Utilities the upload has finished Logout Help System Running Y Activate Remove New System Firmware Image L Library 3 j A new system firmware image has been uploaded You must activate the image in order for the Host 9 new firmware to become operational
53. Web Pages 1 On the host computer open the Internet browser software 2 In the Address field type http IPaddress where IP address is the IP address for the DX Series system The Log In page displays see figure 15 Quantum DX Series User s Guide 29 Chapter 3 DX Series Remote Management DX Series Web Pages Figure 15 Login Page 30 3 Quantum DX100 Management System Login Microsoft Internet Explorer Se 8 x Fie Edt View Favorites Tools Help EJ Hek gt QD 2 A Aseh ignores Emesa A CA SH Sf El Address 7 s gt TR zm ne a il m ms 7 e Select a login type and enter a password that is valid for this system Login Type C Monitor view only access Administrator Password Login Quantum DX100 lvoe NN menes 3 Select the login type and enter the appropriate password Login Type Default Password Description Monitor password The monitor user is allowed to view the DX Series system management pages but cannot change them Administrator password The administrator user can both view and change the management pages Note The passwords must be lowercase and limited to 15 characters 4 Click Login The Home page displays see figure 16 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management DX Series Web Pages Figure 16 Home Page Quantum DX100 Management Home Microsoft Internet Explorer
54. and again in the Confirm New Password field Note The passwords must be lower case and limited to 15 characters 4 Click Apply A Results page indicates the password has been changed SSL SSL Secure Sockets Layer is a protocol that provides security and privacy over the Internet by negotiating encryption keys before transmitting data between a client and a server To establish a secure SSL connection your DX Series system must have an encryption key assigned to it by a Certification Authority in the form Quantum DX Series User s Guide 47 Chapter 3 DX Series Remote Management Configuration of a certificate file private key file and pass phrase Once you install these components you can establish a secure connection using the SSL protocol The Quantum DX Series system comes with a SSL certificate however you can purchase other certificates and add them to the DX Series SSL configuration To access the SSL page 1 In the Security page click SSL The management frame displays the SSL page see figure 28 Note The default setting for SSL is disabled Figure 28 SSL eremm a Security Microsoft Internet Explorer Configuration re gt OA A ares Zeie GS Alam Search the Web Administrator Login Home Configuration System Status Remote Alerts Licensing Utilities Certificate Your SSL certificate is currently installed Capacity 1294TB Free
55. are shown in table 9 Quantum DX Series User s Guide 59 Chapter 3 DX Series Remote Management System Status Table 9 Storage Bin Details Field Status Description Displays the current status of the storage bin The status is either accessible or not accessible Contents Displays the current contents of a storage bin If a tape cartridge is present in a bin the cartridge label will display in the contents field as well as the write protect status and capacity information Compression Information Displays the compression ratio as well as the uncompressed usage Viewing Hardware The DX Series system provides a variety of hardware information from Status the Hardware Status page The Hardware Status page gives the current status of the hard drives power supplies fan modules and temperature of the controller Fibre Channel switch and storage arrays To view the hardware status 1 From the System Status page click Hardware tab to view the hardware status The Hardware Status page displays see figure 37 60 Quantum DX Series User s Guide Figure 37 Hardware Status Page Chapter 3 DX Series Remote Management System Status Z Quantum Dx100 Management System Status Hardware Microsoft Internet Explorer Fie Edt View Favorites Tools Help Stok 5 OA Al Ash rege Grete BE GS Ed Address es uris sacr i e e DX100 2 Administrator Login
56. array 5120 max Quantum DX Series User s Guide Chapter 1 DX Series System Description DX Series System Note The ATL P1000 library emulation is an inquiry string only and can be configured via the remote management interface see Chapter 3 on page 27 The ATL P1000 was selected because it operates with all backup applications allowing the DX Series system to integrate seamlessly in a data center Note The DX Series storage array is shipped with the following RAID configuration 1 logical drive configured in RAID 5 7 data drives 1 parity drive 1 logical drive configured in RAID 5 6 data drives 1 parity drive 1 global hot spare drive To reconfigure the DX Series storage array to either remove the hot spare or add an additional hot spare total of two hot spares contact Quantum customer support see Customer Support on page xvii Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost Both the DX30 and the DX100 use the same system components controller and storage arrays The DX100 storage arrays however contain dual RAID controllers and the overall DX100 system can expand to sixteen storage arrays The DX100 controller also has a full compliment of Fibre Channel HBAs two quad port HBAs and four dual port HBAs whereas the DX30 has two Fibre Channel HBAs a single quad port HBA and a single dual port HBA Quantum DX Series U
57. ased operating system that Controller provides the library and tape drive emulation as well as Fibre Channel and Ethernet interfaces see figure 4 Quantum DX Series User s Guide 9 Chapter 1 DX Series System Description DX Series Components Figure 4 DX Series EN Controller p M e P E Lei D eS DX Series controller Ethernet Interface The Ethernet port is provided for remote management of the DX Series controller via web based configuration and management screens see DX Series Remote Management on page 27 Fibre Channel Interfaces Channel network at the customer site as well as the DX Series storage arrays in the system The DX30 contains the following Fibre Channel HBAs e A dual port Fibre Channel HBA connects to customer Fibre Channel network e A quad port Fibre Channel HBA connects to DX Series storage arrays The DX100 contains the following Fibre Channel HBAs Four dual port Fibre Channel HBAs connects to customer Fibre Channel network 10 Quantum DX Series User s Guide Fibre Channel Switch DX100 Only Figure 5 Fibre Channel Switch Ethernet Switch DX100 Only Chapter 1 DX Series System Description DX Series Components Two quad port Fibre Channel HBA connects to DX Series storage arrays This connection can be a direct connection to the Fibre Channel host or to a Fibre Channel switch The Fibre Channel interface automatically detects the mode being used by the
58. ation 75 end user agreement 84 environmental specifications acoustical noise 111 climatic environment 111 physical environment 110 F Fibre Channel AL_PA and loop ID 52 compression 7 configuring 49 device mapping 52 port settings 51 speed 52 world wide name 52 Firefox xv 28 firmware uploading 87 frames displayed 31 Quantum DX Series User s Guide G graphical view web pages 32 gripper details 57 H hard drives 6 location 6 hardware status controller details 61 storage array details 66 viewing 60 inquiry identity ATL P1000 36 Quantum DX100 36 Quantum DX30 36 Internet browsers supported xv 28 d Java plug in xv 28 L library properties name 42 licensing 82 access 82 keys 83 logical unit 57 login type administrator 30 monitor 30 LUN 57 Mozilla Suite xv 28 N network configuration fields 44 viewing editing 43 network time protocol NTP 46 P partitioning add 35 38 delete 39 edit 38 performance specifications 110 power switch locations 19 R RAID configurations 4 RAID 5 7 14 definition 13 Quantum DX Series User s Guide 137 RAID controller LEDs 23 RAID controllers 4 RAID sets 9 rebooting 93 relocating DX Series system 25 remote alerts 72 accessing 72 email page 73 robot details 57 58 S security options 46 SNMP 76 community management 79 contacts 80 trap destination 78 traps 77 specifications performance 110 SSL configura
59. ays the page you selected Graphical View vs Textual View There are two options for viewing the system details from the Home page see figure 17 Graphical view system details are displayed in the management frame using graphical representations of the DX Series components to describe the system status Textual view system details are displayed in the management frame using text to describe the DX Series system status Figure 17 System Details Graphical vs Textual System Details System Details 32 Quantum DX Series User s Guide Configuration Accessing Library Configuration Chapter 3 DX Series Remote Management Configuration Details Buttons System Temperature Voltage and Throughput Both the system temperature voltage and throughput sections of the home page have a details buttons System Temperature Voltage Details button Click the system temperature voltage details button to go to the System Status Hardware page This page provides more detailed information on the system components see Viewing Hardware Status on page 60 for more information e Throughput Details button Click the throughput details button to go to the System Status Performance page This page provides more detailed system performance information see Viewing System Performance on page 71 for more information To return to a previous web page click the browser s Back button This information was initially configu
60. b the DX Series system To view the end user agreement 1 Access the Licensing page see Accessing Licensing 2 Click the End User Agreement tab The End User Agreement page displays see figure 55 84 Quantum DX Series User s Guide Figure 55 End User Agreement Tab Chapter 3 DX Series Remote Management Utilities A Quantum DX100 Management Licensing End User Agreement Microsoft Internet Explorer Fie Edt View Favorites Tools Help rack gt gt OA A Aseh Favores meda B E A a El Friday December End User Agreement Home Configuration End User Agreement System Status PLEASE READ THIS END USER LICENSE AGREEMENT AGREEMENT CAREFULLY Remote Alerts BEFORE AGREEING AND USING THIS PRODUCT PROVIDED BY QUANTUM USING THIS PRODUCT INDICATES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND TO ITS TERMS IF YOU DO NOT AGREE TO THE TERMS OF Licensing THIS AGREEMENT DO NOT USE THIS PRODUCT AND PROMPTLY RETURN THE ENTIRE PACKAGE TO THE PLACE WHERE YOU OBTAINED IT WITHIN FIVE 5 DAYS OF THE DATE OF PURCHASE FOR A FULL REFUND Utilities Le Product This product as sold to you by Quantum or one of its authorized Value Added Resellers VARs or Value Added Distributors VAD pursuant to the applicable purchase order Product consists of disk based hardware components Hardware and Quantum s Proprietary Rights as defined below which along
61. ccess the Utilities page in the contents frame click Utilities The management frame displays the Utilities page see figure 56 Quantum DX Series User s Guide 85 Chapter 3 DX Series Remote Management Utilities Figure 56 Utilities Page The utilities page contains Changing Library State e System Log e Uploading Firmware e System Configuration e Rebooting the DX Series System Changing Library The Library State page is used to turn the library either offline or online State System Log To view the system log 1 Access the Utilities page see Accessing Utilities 2 Click System Log The System Log page displays see figure 57 86 Quantum DX Series User s Guide Figure 57 System Log Chapter 3 DX Series Remote Management Utilities 4 Quantum DX100 Management Utilities Library Activity Microsoft Internet Explorer Fie Edt view Favorites Tools Help EJ Back gt gt OL Gravotes Guede A D hd igo wm g Search the web Psearch Address 1 es Home Con ation Log Messages System Status Select event types to view IV Hardware Error IV Hardware Information Remote Alerts E Hardware Waming E Library Activity Licensing Utilities Message 7 Persistant Data is INVALID Set Cartridge BEDOO to location 0 ES RES mo o a o ona 153821 Persistent Data is INVALID Set Cartridge
62. d on Blue Off The storage array is powered off Busy On The host or drive channel is active White Off There is no host or drive activity Attention On System status events have been detected by Red the firmware Use the up and down arrows on the LCD to view the events Off All system components are functioning normally 22 Quantum DX Series User s Guide Figure 13 RAID Controller Locations Chapter 2 Basic Operations DX Series Storage Array Operations LED On Off Description Button Description Mute button Press the mute button to stop the alarm Note If the Attention Red light is on it does NOT necessarily mean that a component within the storage array has failed Check the LCD display and use the up and down arrows to view the events that occurred on the storage array RAID Controller LEDs The RAID controller LEDs are located in the back of the storage array see figure 13 The DX30 storage array contains a single RAID controller located in the upper bay and the DX100 storage array contains dual RAID controllers The LEDs located on the RAID controller are described in table 3 Quantum DX Series User s Guide 23 Chapter 2 Basic Operations DX Series Storage Array Operations Table 4 RAID Controller LED Descriptions 24 LED On Flash Off Description 1 Controller On Indicates that th
63. dded to a DX100 system Caution Ensure that your backup package is properly configured for the correct number of tape drives emulated in the DX Series system partition Failure to do so may cause your backup application to malfunction or cease to operate Quantum DX Series User s Guide 35 Chapter 3 DX Series Remote Management Configuration To add a partition Note To add edit or delete a partition the system must be offline 1 From the Partition page click Add to add a partition to the system The Add Partition page displays see figure 20 Figure 20 Adding a Partition Configuration Pages Partitions Write Protection Barcode Assignment Properties ee Add Partition Remote Alerts Name 5 Inquiry Identity ATL P1000 E TuEensma Number of Tape Drives 1 K Total Number of Number of Empty Bins 0 Z Storage Bins 0 Available Selected Tape Cartridges Tape Cartridges Barcode Used CY0159 0 00 Capacity 6 42 TB Free 509TB Lamm 20 77 full Sa a II greng 2 Enter a partition name that identifies it so it can be distinguished from other partitions on the DX Series system Note The partition name is independent of the host name in the Network tab see Configuring the Network on page 43 3 Select the inquiry identity to determine the inquiry string returned from the DX Series system If you select ATL P1000 the
64. dges each cartridge has 20 GB capacity If you select By capacity you choose between 20 and 1700 GB 43 and 1450 for second RAID set capacity per cartridge The number of cartridges decreases with higher capacity per cartridge For example if you select 20 GB per cartridge the number of cartridges per RAID set is 80 If you select 1700 GB per cartridge the number of cartridges per RAID set is 1 Note The capacity estimates mentioned in the examples above assume a RAID 5 configuration on the storage array with global hot spare If a global hot spare is not used the total capacity is increased by 250GB If two global hot spares are used the total capacity is decreased by 250GB For 400GB Drives a If you select By quantity you can create between 1 and 80 cartridges per RAID set The capacity decreases the more tape cartridges you create For example if you select 1 tape cartridge per RAID set each cartridge has approximately 1 7 TB 1 45 TB for the second RAID set in capacity If you select 80 tape cartridges each cartridge has 20 GB capacity If you select By capacity you choose between 20 and 1700 GB 43 and 1450 for second RAID set capacity per cartridge The number of cartridges decreases with higher capacity per Quantum DX Series User s Guide 119 Appendix B Setup CD and Setup Menu DX Series Setup Menu cartridge For example if you select 20 GB per cartridge the number of cartridges pe
65. e RAID Ready controller is active and operating Green properly Flashing The RAID controller is initializing Off The RAID controller is not ready for operation 2 FC Host Flashing There is activity on the Fibre Ports Active Channel host Green Off There is no activity on the Fibre Channel host 3 SATA Flashing There is activity on the SATA Device Ports drive ports Green Off There is no activity on theSATA drive ports 4 Partner On Indicates that the partner Failed controller failed DX100 only Off The partner controller is Amber operating correctly 5 Cache On The cache memory is dirty and is Dirty being held up via the battery backup unit BBU 6 BBU Fault On The BBU cannot sustain the Amber cache memory Off The BBU is able to sustain the cache memory Slow flash The BBU is charging Quantum DX Series User s Guide Chapter 2 Basic Operations Relocating the DX Series System LED On Flash Off Description A CHO Link On Channel 0 link is established Green Off Channel 0 link is not established or is cut off B CH1 Link On Channel 1 link is established Green Off Channel 1 link is not established or is cut off C EXP Link On Expansion port link is Green established Off Expansion port link is not established or is cut off Audible Alarm Whenever any of the threshold values assigned to the different components within the DX Series storage array have been surpa
66. e details displays see figure 34 Figure 34 Tape Drive Z Quantum DX100 Management System Status Library Microsoft Internet Explorer D t il File Edt View Favorites Tools Help etallS week gt OA Al Ash Caravotes EE EE Address Z Eco me Geh EI lt x 2 PO GG Gem E ome Library Configuration Display Physical View Logical View System Status Default v Hide Tape Drives Show Robots Hide Storage Bins Remote Alerts Selected tape 0 RemeAem Tape Drives Storage Rins drive Tape Drive 00 Details Status Compression Enabled Contents empty Compression Ratio is Uncompressed Usage is Brand tum Model DLT 7000 Serial 214EW29043 LUN Di Capacity 642 TB are 03 Free 509TB Used 133 TB 20 77 full ESS E Applet TapePerformanceApplet started T f internet Tape drive details The tape drive details are shown in table 7 Table 7 Tape Drive Details Field Description Status Displays the current drive status The drive can be reading writing or idle Compression Displays the compression status either enabled or disabled 56 Quantum DX Series User s Guide Field Contents Chapter 3 DX Series Remote Management System Status Description Displays the current contents of the tape drive If a tape cartridge is present in the drive the cartridge label will display in the contents field as
67. e first number in a range no more than five characters can be used This allows the system to assign the last character in the field 4 Enter the numeric character in the Numeric Ending field Note This number is used as the first number in the range of tape cartridges The number will increment with each additional cartridge in the field 5 When you have selected the tape s and both the alpha and numeric characters click Apply Barcode labels are assigned for the selected tape s Properties The library name identifies the DX Series system so it can be distinguished from other devices on the network through the SNMP interface To set the library name 1 From the Library link of the Configuration page click the Properties link The Properties page displays see figure 23 42 Quantum DX Series User s Guide Figure 24 Assigning a Library Name Configuring the Network Chapter 3 DX Series Remote Management Configuration Z Quantum DX100 Management Microsoft Internet Explorer File Edt View Favorites Tools Help Heak gt 9 D A Aseh Garavortes meda Er 4 2 El Address oe ie Get EI Home Configuration System Status Licensing System Running E Library Online Y Host DX CYPRESS P 172301223 Capacity 642 TB Fre 509TB Used 133 TB 20 77 full El Applet SystemThroughputApplet started 1 1
68. earch C jravortes Geda G S al El Address es unis Gsneatt EI Home Configuration DX100 2 System Status O Note Be sure to save the downloaded configuration file as sys efg so that it will be properly named for an upload in the future Remote Alerts Licensing Utilities Upload New System Configuration File System Configuration File Browse toolbar buttons or menu items until you see a Note The configuration file to be uploaded must be named sys cfg System Running v Library Online v Warning The upload process takes approximately 5 SECONDS and MUST NOT BE INTERRUPTED Once you click DS on the Upload button DO NOT CLICK on any hyperlinks SR message indicating that the upload has finished Capacity 6 42 TB Free 509TB Used 133 TB 20 77 full 1 1 0 nene 3 Under Download System Configuration File click Download A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the configuration file has been downloaded Quantum DX Series User s Guide 5 Chapter 3 DX Series Remote Management Utilities Click OK to return to the Utilities page Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DX Series system The system configuration contains all of the
69. em Status S Iv Library Available No trap destinations have Remote Alerts Library Unavailable been configured Licensing e Utilities Coni Management No communities have been configured Library Online v ien Test SNMP System t Es Information traps must be enabled and at least one trap destination must be configured Click to send a test trap to all trap destin Capacity 6 42 TB Free 509TB Used 133 TB 20 77 full El Done 1 1 0 intemet 2 Enable the trap selections to be reported see table 19 Table 19 SNMP Trap Selections Field Description Informational If selected Informational Traps are enabled Warning If selected Warning Traps are enabled Failure If selected Failure Traps are enabled Available If selected a trap is generated every time the library transitions from an unavailable to an available state Unavailable If selected a trap is generated every time the library transitions from an available to an unavailable state 3 Click Apply A Results page displays indicating the configuration has been changed Quantum DX Series User s Guide 77 Chapter 3 DX Series Remote Management Remote Alerts 4 Click New in the Trap Destination area see figure 50 to set the IP addresses that are to receive the traps generated by the DX Series system for example 12 34 56 78 Up to five trap destination addresses may be set If less than five
70. enu displays see figure 71 114 Quantum DX Series User s Guide Appendix B Setup CD and Setup Menu DX Series Setup Menu Figure 71 DX Series DX_Berlin_Com1 HyperTerminal E l xj Installation Menu File Edit View Call Transfer Help Dg 213 ole Installation Menu Version 02 30 17 1 Install System Firmware Install new firmware destroy system configuration Upgrade System Firmware Install new firmware save system configuration Reboot System Reboot for changes to take effect 4 Push to Shell For internal use only Your Choice _ Connected 0 49 14 ANSIW ft 15200 8 N 1 CAF NUM 3 Type 2 to upgrade the system firmware and save the system configuration Caution Selecting 1 Installing system firmware will destroy the system configuration and require a customer support call to return the DX Series system to operation 4 The system prompts for a password enter password and press Enter The setup CD installs the system firmware to the DX Series controller When the system firmware installation is complete the DX Series Installation Menu displays 5 Type 3 to reboot the DX Series system The system reboots DX Series Setup Menu The DX Series operating system contains an embedded installation menu that is available from the DX Series controller serial port The DX Series Setup Menu is used for Displaying User Options Quantum DX Series User s Guide 115 Appendix
71. er 54 Accessing System Status msc 54 Viewing Tape Drive Details 56 Viewing Robot Details tret ttt eere c 57 Viewing Storage Bin Details sss 59 Viewing Hardware Dtatus sss 60 Viewing System Performance occocicicononinnnnnnenencnnonoonenencnnonnnnonenconananancns 71 Remote Alert conan titi diee tite fe seen ten 72 Accessing Remote Alerts eene terere ee eran 72 IBID 82 ACCESSING Dicenstfig aet eunte tetti eta erede ids 82 Keys Tab icono 83 End User Agreement Tabla 84 Quantum DX Series User s Guide Chapter 4 Appendix A Appendix B Utiles nono iaa Accessing Utilities eterne tente Changing Library State conocio System Er Uploading Firmware entree System Configuration sss Downloading the System Diagnostics File Rebooting the DX Series System eter terre he Troubleshooting Common Problems and Solutions cccccsseeseeseceeeeeeees Hardware Probleme Ethernet Network Droblems sess Fibre Channel Network Problems Host Bus Adapter Getttngs sss JNI Fibre Channel HBA ee Emulex M Fibre Channel HBA sss Q Logic Fibre Channel HBA s DX Series System Specifications Physical Characteristics nee Performance and Reliability Characteristics Environmental Specifications sse Setup CD and Setup Menu
72. eria deve essere eseguito in conformit con le leggi locali statali e federali Quantum DX Series User s Guide 125 Appendix C Regulatory Statements PRECAUCION VARNING 126 Este producto contiene una bater a de litio Existe riesgo de explosi n si se sustituye la bater a por otra del tipo incorrecto Deseche las bater as usadas seg n se indica en las instrucciones El litio puede ser considerado como un material peligroso Deseche esta bater a seg n las leyes locales estatales y federales Denna produkt inneh ller ett litiumbatteri Om batteriet byts ut mot ett nytt av fel typ f religger risk for explosion Begagnade batterier ska hanteras i enlighet med g llande f reskrifter Litium kan betraktas som ett riskmaterial Kassera batteriet i enlighet med g llande lokal och nationell lagstiftning Quantum DX Series User s Guide Appendix C Regulatory Statements Power Cord Statement Warning Avertissement Warnung Attenzione Advertencia Varning Dig ON Disconnect all power cords before servicing D connectez tous les fils lectriques avant d effectuer des r parations Vor der Wartung alle Netzkabel abziehen Prima di effettuare qualsiasi intervento di manutenzione scollegare tutti i cavi di alimentazione Desconecte todos los cables de alimentaci n antes de dar mantenimiento Koppla bort alla n tsladdar innan service utf rs E 9 UA bBiia 4 SAILS NA COBRA FERUTCESL
73. eries Remote Management System Status Storage Array Details To view the details or status of a storage array click on a storage array icon on the Hardware Status screen shown in figure 37 The Storage Array Details screen display see figure 42 Figure 42 Storage Array Details 66 2 Quantum DX100 Management System Status Hardware Microsoft Internet Explorer laj xj Fie Edt View Favorites Tools Help e Sack gt OA A grevortos Guda AS Gh c El e OO m N EJ Search the Web search address z e Home ation EE RRE Storage Array l Details Status Events Properties Fan0 Fani Disk3 Disk 4 Normal Normal Normal Normal m mm mum Y Normal Normal Fan2 Fan3 p p el Normal Normal Disk11 Diskl2 Normal Normal Power Power 1 Disk15 Diskl Normal Normal Storage array System Stans Disk 1 Disk 2 status and Remoto Airs Noamal Nina temperature Licensing Disk5 Disk Normal Normal Utilities E Disk9 Disk 10 Nori Nomad GE m Disk13 Disk 14 Library Online Da Normal Normal Host IP Capacity 1294TB Free 940 TB Used 354TB 27 39 full Normal Normal 22522 gg ER Normal Quantum DX Series User s Guide Storage array details ap Internet Table 13 Storage Array Hard Drive Status Field Storage Ar
74. es Lithium kan als gevaarlijke stof worden gekenmerkt Ontdoe u daarom van de batterij in overeenstemming met de ter plekke geldende wettelijke bepalingen Tuote sis lt litiumpariston Pariston vaihtaminen v r ntyyppiseen paristoon voi aiheuttaa r j hdyksen K ytetyt paristot on h vitett v ohjeiden mukaisesti Litiumia voidaan pit vaarallisena aineena Paristo on h vitett v asianomaisten lakien ja m r ysten mukaisesti Ce produit contient une batterie au lithium Si vous remplacez cette batterie par une batterie inadapt e une explosion risque de se produire D barrassez vous des batteries usag es en suivant les instructions du fabricant Le lithium est une mati re qui peut tre dangereuse D barrassez vous de cette batterie conform ment la l gislation en vigueur Dieses Produkt enth lt eine Lithiumbatterie Es besteht ein Explosionsrisiko wenn die Batterie mit einem falschen Batterietyp ausgetauscht wird Gebrauchte Batterien nach den Anweisungen entsorgen Lithium k nnte als Gefahrengut betrachtet werden Diese Batterie nach den lokalen staatlichen und bundesstaatlichen Gesetzen entsorgen Questo prodotto contiene una batteria al litio Esiste un rischio di esplosione se la batteria viene sostituita con un modello non idoneo Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto dalla legge Il litio pu essere considerato un materiale pericoloso Lo smaltimento della batt
75. es Partitions Write Protection Barcode Assignment Properties Barcode Assignment Remote Alerts Available Tape Cartridges Selected Tape Cartridges E Sort By Barcode y Show All Cartridges ha Sort By Barcode y Utilities Barcode Partition Location Used Barcode Partition Location Used CY0001 Default Drv 03 0 a z ger CY0002 Default Bin 0002 0 70 Available tape t CY0003 Default Bin 0003 0 81 cartrid e list CY0004 Default Drv 01 0 80 MM RET T8460005 Default Bin 0005 0 94 g e e Default Bin 0006 0 57 Default Drv 04 0 80 Default Drv 02 0 74 Default Bin 0009 0 81 Default Bin 0010 0 72 Default Bin 0011 0 91 Default 05 0 78 Default Bin 0000 0 81 Part2 Bin 0000 0 21 Part2 Bin 0001 0 17x Y New alpha numeric prefix New Barcode Alpha Numeric Prefix 0 6 characters Numeric Ending For Range first in range Numeric ending El Applet SystemThroughputApplet started fes Apply button 4D Internet 2 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list Quantum DX Series User s Guide 41 Chapter 3 DX Series Remote Management Configuration 3 Enter the alpha characters 0 to 6 characters in the New Alpha Prefix field Note If you are entering alpha characters for the first part of a barcode number and this is th
76. he System Diagnostics File to your local desktop so you can then send that file to Quantum as an attachment to an e mail message Remote Alerts Used 133 TB 20 77 full El Done POP s 3 Under Download System Diagnostics File click Download A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the diagnostics file has been downloaded 5 Click OK to return to the Utilities page Rebooting the To reboot the DX Series DX Series System 1 Access the Utilities page see Accessing Utilities 2 Click the Shutdown tab see figure 63 Quantum DX Series User s Guide 93 Chapter 3 DX Series Remote Management Utilities Figure 63 Shutting 2 Quantum DX100 Management Shutdown Microsoft Internet Explorer Down the DX Series System Administrator Login 3 Under System Shutdown click Restart The DX Series system reboots 94 Quantum DX Series User s Guide Chapter 4 a Troubleshooting Se di ido This chapter describes problems you may encounter during the setup and operation of the DX Series system Corrective information is provided to help you resolve the problems Common Problems and Solutions The troubleshooting information in this section covers the following topics e Hardware Problems e Ethernet Network Problems e Fibre Channel Network Problems Quantum
77. hich the selected storage array is connected SCSI ID Displays the selected storage array SCSI ID LUN Displays the selected storage array LUN 70 Quantum DX Series User s Guide Viewing System Performance Figure 45 Performance Status Page Chapter 3 DX Series Remote Management System Status The DX Series system provides tape drive performance information on the Performance Status page The Performance Status page gives the current throughput of the tape drives in use To view the performance status 1 From the System Status page click Performance tab to view the hardware status The Performance Status page displays see figure 45 3 Quantum DX100 Management System Status Performance Microsoft Internet Explorer l8j xj Fie Edt View Favorites Tools Help Back y y 9 agi search ig Favorites PMedia d Er d a Address zi Qe e snas E I Administrator Login Home Configuration Click on any partition for more information System Status Remote Alerts Licensing Utilities System Running Y Library Online v Host P Capacity 6 42 TB Free 509TB Used 1 33 TB 20 77 full Compression Ratio Lie 1 Uncompressed Usage 1 55 TB E Applet LibraryThroughputApplet started 1 1 i internet The Performance Status page displays all partitions and their individual performance information 2 Select a partition to view the pe
78. hich case the user at his own expense will be required to take whatever measures may be required to correct the interference This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Quantum DX Series User s Guide 121 Appendix C Regulatory Statements Taiwan Statement SEBA me A TERE TAR RANA DUR EHI BORER Ee ET SAT E Industry Canada Digital Apparatus Reference Interference Causing Equipment Standard ICES 003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Regl ment sur le mat riel brouilleur du Canada CISPR 22 This is a Class A product Ina domestic environment this product may WARNING cause radio interference in which case the user may be required to take adequate measures ACHTUNG Dieses ist ein Ger t der Funkst rgrenzwertklasse A In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfunkst rungen auftreten in welchen F llen der Benutzer f r entsprechende Gegenmassnahmen verantwortlich ist ATTENTION Ceci est un produit de classe A Dans un environment domesti
79. ink 69 Storage Array Properties EE 70 Performance Status Page sss 71 Tape Drive Throughput sss 72 Quantum DX Series User s Guide Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figures Remote Alerts Page sssssseseesese eee 73 EC EE 74 SNMP Tab e tete eren 77 SNMP Trap Destinations 78 SNMP Community Management E 79 Contacts Tabo 80 Licensing Parcial teintes 83 License Keys Tabing rin 84 End User Agreement Tab 85 Utilities Pa geok eot etre teni etes 86 Sa aiid ET EEEE bing EE EE EAE E a EEEE 87 Uploading Firmware eese 88 Activating Removing a Firmware Image s 89 Downloading Configuration Files EE 90 Activating the Configuration File sss 92 Downloading Diagnostics Files sss 93 Shutting Down the DX Series System sss 94 JNI Fibre Channel HBA Configuration 100 Emulex Fibre Channel HBA ENEE 101 Emulex Topology Setting sss 102 Modify Topology Drivers Screen eee etree 102 Emulex Frame Size Setting sssrini teisintis 103 Emulex link Speed Setting E 104 Connecting the Service PC to the Controller 114 DX Series Installation Men
80. ive 1 global hot spare drive To reconfigure the DX Series storage array to either remove the hot spare or add an additional hot spare total of two hot spares contact Quantum customer support see Customer Support on page xvii Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost Quantum DX Series User s Guide Figure 8 RAID 5 Configuration Chapter 1 DX Series System Description Typical Configurations Data stripe Data stripe A Data stripe B Data stripe C Data stripe D Data stripe E AO A1 A2 A3 0 parity BO B1 B2 4 parity BA co C1 3 parity C3 CA DO 2 parity D2 D3 D4 1 parity El E2 E3 E4 Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Typical Configurations The DX Series system has many advantages over typical tape cartridge based systems such as faster data transfer instant availability and greater reliability You can add storage arrays to the system to increase storage capacity To take advantage of the DX Series systems speed and reliability and still have the safety of off site storage Quantum recommends exporting the data from the DX Series system to an automated tape library see figure 9 This configuration still allows fast backup and restores as well as the saftey of off site backups on tape cartridges
81. l HBA s that connect the controller to the storage arrays via the Fibre Channel switch The status can either be Up green or Down grey FC 2 through FC5 Displays the current status of the individual ports on the dual port Fibre Channel HBA s These are the Fibre Channel HBA s that connect the controller to the customer Fibre Channel SAN The status can either be 1 Gigabit 2 Gigabit green or Down grey Quantum DX Series User s Guide 63 Chapter 3 DX Series Remote Management System Status Fibre Channel Switch Details DX100 Systems Only To view the details or status of the Fibre Channel switch click on the Fibre Channel switch icon on the Hardware Status screen shown in figure 37 The Fibre Channel Switch screen display see figure 42 Figure 39 Fibre 3 Quantum DX100 Management System Status Hardware Microsoft Internet Explorer laj x File Edit View Favorites Tools Help S EJ Channel Switch Eek gt OA 4 Geste Que 318 950 B 8 e m E Details Search the web Psearch address 1 ee System Status Fibre Channel Powerl Poe Remote Alerts switch status and H temperature a Nomal Nomal Utilities Logout Help System Running Y Library Online Y Hr OOOOOOOOCIC P Capacity 1294TB Free 940TB Used 354TB 273996 full Port11 Port12 Port13 Port14 Port15 Porl Port17 Port18 Port19 Port20 Normal Norma
82. l Normal Normal Normal Normal Normal Normal Normal Normal Compression Ratio 1 00 1 Uncompressed Usage 3 54 TE e OLOR internet Fibre Channel switch details 64 Quantum DX Series User s Guide Figure 40 Fibre Channel Switch Temperature Details Chapter 3 DX Series Remote Management System Status Normal Warning Failed Field Description State State State Temperature Displays the current temperature of the Fibre Channel switch internal 4 CPU as well as the external system temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed If the controller reaches 50 C 122 F a failure is displayed Events Clicking Events displays all log entries for the Fibre Channel switch Have this information available prior to contacting Quantum Customer Support Figure 41 Fibre Channel Switch Fan and Power Supply Status Field Description Failed State Power Supplies Displays the current status of the power supplies If a power supply has failed contact Quantum Customer Support see Customer Support on page xvii Fan Modules Displays the current status of the fan modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvii Quantum DX Series User s Guide 65 Chapter 3 DX S
83. later You can download this software from http www java com The following figure depicts the menu items available from the DX Series Web pages Quantum DX Series User s Guide Figure 14 DX Series Web Page Menu Items Chapter 3 DX Series Remote Management DX Series Web Pages System Remote p i i Licensin iliti Login Home Configuration Status Alerts censing Utilities Libran Quick Status Library Library Email Keys y State o NAME System Partitions Drives mm End User System Details Enable Disable Storage Emaii Sever Agreement Log Write Protection Bins Information Assit Test E l System arcades Robat pe Firmware Temperatures Properties Upload Hardware SNMP System r zi Configuration Throughput Network Controller Se Up Download Trap Storage Arrays nati Date and EE Diagnostics Time FC Switches Management Test SNMP System Security Performance Shutdown Contacts Monitor Password Company Information Administrator Primary Contact Info SSL Configuration Secondary Contact Info re Channel nfiguration Port Settings Device Mappings Accessing DX Series To access the DX Series web pages
84. lect the Send to Quantum check box for the specific message type The company and contact information is sent to Quantum as an attachment to this email Quantum DX Series User s Guide 75 Chapter 3 DX Series Remote Management Remote Alerts Table 18 Email Server Information Field Outgoing Email Server Host Name Description View or set the outgoing email server hostname for the DX Series system for example the DNS name Domain Name Server IP Address View or set the domain name server IP address for the DX Series system SNMP Page SNMP is short for Simple Network Management Protocol a set of protocols for managing complex networks SNMP works by sending messages called protocol data units PDUs to different parts of a network SNMP compliant devices called agents store data about themselves in Management Information Bases MIBs and return this data to the SNMP requesters 1 To access the SNMP page from the Remote Alerts page click the SNMP tab The management frame displays the SNMP tab see figure 52 76 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Remote Alerts Fig ure 49 S N M P Tab Z Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer File Edit View Favorites Tools Help Hek 9 OA A Ash rent Gmeda D 22 El Address ee tinks Gsneatt EB a iW BALDY La L i Configuration Trap Selection Syst
85. lerts page is divided into three sections Email Page SNMP Page Contacts Page Email Page 1 To access the Email page from the Remote Alerts page click the Email tab The management frame displays the Email tab see figure 48 Quantum DX Series User s Guide 73 74 Chapter 3 DX Series Remote Management Remote Alerts Figure 48 Email Tab ZJ Quantum DX100 Management Remote Alerts Email Microsoft Internet Explorer Fie Edit view Favorites Tools Help Hek gt OA Reach Favores Freda A br S E El System Status Remote Alerts System Running Email Server Information OutgoingEmailServerHostName Domain Name Server IP Address 1723010151 Test Email System Note This test will only send to Email addresses listed in the Administrative Email recipients list Clickto send test message a EOD O internet 2 Edit the Email information as desired see table 5 for a description of the fields and click Apply 3 After editing the Email information click the Send button to test the notification system A test email is send to the administrative recipients If the test is not successful verify the email server information and the administrative recipients list and try again The Email tab details are shown in table 17 and table 18 Quantum DX Series User s Guide Table 17 Email Notification Field
86. lled an optical link module that complies with DHHS US regulation 21 CFR subchapter J and TEC 825 1 VORSICHT Dieses System enthalt ein Laserprodukt das ein optisches Verkniipfungmodul genannt wird und das der DHHS US Regel 21 CFR Unterkapitel J und IEC 825 1 entspricht AVERTISSEMENT ce syst me contient un produit laser appel module de liaison optique conforme a la norme 21 CFR DHHS US sous chapitre J et IEC 825 1 ADVERTENCIA Este sistema contiene un producto laser denominado m dulo de enlace ptico que cumple la normativa 21 CFR subapartado J del Departamento de Salud y Servicios Humanos de Estados Unidos DHHS US y IEC 825 1 ATTENZIONE Il sistema contiene un prodotto laser detto modulo di collegamento ottico conforme con la direttiva 21 CFR DHHS US sotto capitolo J e con IEC 825 1 Battery Statement CAUTION 124 This product contains a Lithium battery Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the Quantum DX Series User s Guide LET OP VAROITUS ATTENTION ACHTUNG Attenzione Appendix C Regulatory Statements instructions Lithium may be considered a hazardous material Dispose of this battery in accordance with local state and federal laws Dit product bevat een Lithiumbatterij Vervanging van de batterij door een ander type batterij kan explosies veroorzaken Ontdoe u van de batterij in overeenstemming met de bijgeleverde instructi
87. m the controller serial port Reinstalling the Controller Operating System If the Linux based operating system on the controller has become corrupt and unbootable the controller operating system must be reinstalled using the setup CD included with the accessory kit Reinstalling the operating system on the controller consists of the following steps Connecting to the Controller e Installing System Firmware Connecting to the To connect a service PC to the controller Controller 1 Connect a 9 pin RS 232 null modem cable to the COM port in the left most PCI slot the back of the DX Series controller and to a serial port on a local host system see figure 70 Quantum DX Series User s Guide 113 Appendix B Setup CD and Setup Menu Reinstalling the Controller Operating System Figure 70 Connecting the Service PC to the Controller Serial port DX30 shown 2 Open a terminal emulation program on your host system and set the following properties e Baud rate 115200 e Data bits 8 e Parity none e Stop bits 1 Flow control none Emulation ANSI Installing System To install the system firmware Linux operating system Firmware 1 Insert the setup CD in the controller CD ROM drive 2 Reboot the controller by pressing the reset button on the front of the controller The controller reboots The terminal emulation session displays the boot process on the controller When the boot process completes the following m
88. n any hyperlinks toolbar buttons or menu items until you see a message indicating that the upload has finished Activate New System Configuration File A new system configuration file has been uploaded You must activate the file in order for the new configuration to become operational 0 Warning The activation process takes approximately 5 MINUTES The system will automatically restart in order for the new configuration to become operational E ej L ij 6 Click OK to return to the Utilities page Note Ifthe DX Series system does not recognize the uploaded configuration file as a valid configuration file the transfer will be aborted Downloading the The DX Series system allows you to download a system diagnostics file System to your local host which is helpful when troubleshooting problems on the Diagnostics File system Have this file available prior to contacting Quantum customer support To download the system diagnostics file 1 Access the Utilities page see Accessing Utilities 2 Click the Diagnostics tab see figure 62 92 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Utilities Figure 62 Downloading Z Quantum Dx100 Management Utilities Diagnostics Microsoft Internet Explorer File Edt View Favorites Tools Help Diagnostics Files bek gt OA A Qh Girona Gress BE SA 2 Address Home Configuration System Status Note Download t
89. nt on existing documentation send e mail to doc comments quantum com Visit the Quantum home page at http www Quantum com Quantum DX Series User s Guide Customer Support The Quantum Customer Support Department provides a 24 hour help desk that can be reached at North South America Asia Pacific Rim Europe Middle East Africa 949 725 2100 or 800 284 5101 International Code 61 7 3862 4834 International Code 44 0 1256 848748 Send faxes for the Customer Support Department to North South America Asia Pacific Rim Europe Middle East Africa 949 725 2176 International Code 61 7 3862 4677 International Code 44 0 1256 848777 To contact the Customer Support Department use the following web E mail addresses North South America Asia Pacific Rim Europe Middle East Africa www quantum com askaquestion apachelp quantum com eurohelp quantum com Quantum DX Series User s Guide xvii xviii Quantum DX Series User s Guide L Chapter 1 DX Series System Description This chapter describes the DX Series system and its components The chapter consists of Overview Features and Benefits DX Series Components e DxX Series Storage Array DX eries Controller Supported RAID Configurations Typical Configurations Quantum DX Series User s Guide 1 Chapter 1 DX Series System Description Overview Overview Time Required for Backup Confidence in
90. o ping the DX Series system IP address from a host on the same network If the ping reports round trip times the DX Series system is active If not check the cables switches or hubs for damaged components If everything checks out contact the Quantum Customer Support department see the Preface for contact information Web browser stalls when using Netscape version 4 76 to access the management pages Upgrade your version of Netscape to 7 1 or later You can download this software from http www netscape com Java applets do not appear Download and install the latest updates for your browser Quantum DX Series User s Guide Fibre Channel Network Problems Table 24 Fibre Channel Network Problems Host Bus Adapter Settings Chapter 4 Troubleshooting Host Bus Adapter Settings Table 24 describes corrective actions for problems occurring with the Fibre Channel network Problem The Fibre Channel link lights on the DX Series controller are not lit when a cable is connected to a hub or switch Corrective Action Check to make sure the Fibre Channel cable is not damaged Replace the cable Fibre Channel controller switch or hub is damaged Windows cannot see the robot or tape drives with JNI Fibre Channel HBA See Host Bus Adapter Settings for HBA information Windows cannot see the robot or tape drives with Emulex Fibre Channel HBA See Host Bus Adapter Set
91. o special characters or blank spaces are allowed Caution If no communities are defined the DX Series system is universally accessible through a public community read only b IP address in the IP Address field if the value in the Network Mask edit box ends in a zero the value in the IP address edit box must also end in a zero C Subnet mask in the Network Mask field Note A single community with an IP address or network mask set to 0 0 0 0 or left blank indicates that IP address based access control is disabled Quantum DX Series User s Guide 79 Chapter 3 DX Series Remote Management Remote Alerts d Access rights for the new community e Get allows SNMP get operations Get Set allows both SNMP get and put operations 8 Click Add A Results page displays indicating the community has been added 9 Click Send from the SNMP tab to send a test SNMP trap Contacts Page 1 To access the Contacts page from the Remote Alerts page click the Contacts tab The management frame displays the Contacts tab see figure 52 Figure 52 Contacts F Quantum Dx100 Manageme nt Remote Alerts Contacts Microsoft Internet Explorer T b File Edit View Favorites Tools Help Sack OA A Osea aiFevortes meda D Y a El Address ee unis Czech E Home Contacts 3 D la 8d x c ration System Status Remote Alerts Licensing Utilities Logout Help
92. owsers Microsoft Internet Explorer 6 0 SP1 or later You can download this software from http www microsoft com Note If Internet Explorer is the default browser on the client system The latest security updates for Microsoft VM virtual machine must be installed on the client system e The security settings must be set no higher than medium If the settings are set to high security the browser will not be able to login to the DX Series system since the system needs write access to the client The Play animations in web pages item in the Internet Options Advanced Multimedia menu must be enabled e Mozilla Suite 1 7 on Solaris 10 You can download this software from http www mozilla org e Firefox 1 0 6 on Windows You can download this software from http www mozilla org Java Plug in 1 4 2 or later You can download this software from http www java com Quantum DX Series User s Guide XV Contacts xvi SCSI 2 Specification The SCSI 2 communications specification is the proposed American National Standard for information systems dated March 9 1990 Copies may be obtained from Global Engineering Documents 15 Inverness Way East Englewood CO 80112 800 854 7179 or 303 397 2740 Quantum company contacts are listed below Quantum Quantum P O Box 57100 Irvine CA 92619 7100 949 856 7800 800 284 5101 Technical Publications To comme
93. que ce produit peut causer des interf rences radio lectriques Il appartient alors l utilisateur de prendre les mesures appropri es 122 Quantum DX Series User s Guide Appendix C Regulatory Statements Notice for USA and CANADA Only ATTENTION REMARQUE If shipped to USA use the UL LISTED power cord specified below for 100 120 V operation If shipped to Canada use the CSA CERTIFIED power cord specified below for 100 120V operation Plug Cap Parallel blade with ground pin NEMA 5 15P configuration Cord Type SJT three 16 AWG 1 5 mm or 18 AWG 1 0 mm wires LengthMaximum 15 feet 4 6 m RatingMinimum 10 A 125 V LIRE LA REMARQUE DANS LE MODE D EMPLOL CETTE REMARQUE NE CONCERNE QUE LES ETATS UNIS ET LE CANADA En cas d envoi aux Etats Unis utiliser le cordon d alimentation CERTIFIE UL et convenant pour 100 120 V En cas d envoi au Canada utiliser le cordon d alimentation CERTIFIE CSA et convenant pour 100 120 V Fiche Broches parall les avec une broche de mise la terre configuration NEMA 5 15P Cordon Type SJT trifilaire 16 AWG 1 5 mm ou 18 AWG 1 0 mm LongeurMaximum 15 pieds 4 6 m Capacit Minimum 10 A 125 V Quantum DX Series User s Guide 123 Appendix C Regulatory Statements Laser Statement Class 1 Laser Product Klasse 1 Laserprodukt Laser de classe 1 Produit Clase 1 Laser Producto Prodotto Laser Classe 1 CAUTION This system contains a laser product ca
94. r RAID set is 80 If you select 1700 GB per cartridge the number of cartridges per RAID set is 1 Note The capacity estimates mentioned in the examples above assume a RAID 5 configuration on the storage array with global hot spare If a global hot spare is not used the total capacity is increased by 400GB If two global hot spares are used the total capacity is decreased by 400GB 6 The cartridges are created on the storage arrays Press Enter to continue The DX Series Setup Menu displays 7 Type 5 to restart the DX software services Note Restarting DX software services does NOT reboot the DX Series system and takes much less time to complete The DX Series system is now initially configured and ready to be accessed via the management web pages Disconnect the cable from the DX Series controller serial port Displaying Displaying diagnostic data is included in the DX Series controller Diagnostic Data software It collects status information from the controller and the array so it can be analyzed by Quantum Tech Tip When trouble shooting any hardware failure within the DX Series hardware have the diagnostic data prior to calling Quantum customer support To display diagnostic data 1 Connect the service PC to the DX Series controller see Connecting to the Controller on page 113 2 Atthe system login prompt type setup all lower case characters and press lt Enter
95. r View or edit the primary secondary contact pager number if available Quantum DX Series User s Guide 81 Chapter 3 DX Series Remote Management Licensing Field Street Description View or edit the primary secondary contact street address City View or edit the primary secondary contact city location State View or edit the primary secondary contact state location Postal Code View or edit the primary secondary contact postal code Country View or edit the primary secondary contact country location Licensing The Licensing page allows you to add functionality to the DX Series system through license key activation and also allows you to view the Quantum end user license agreement Accessing To access the Licensing page in the contents frame click Licensing Licensing The management frame displays the Licensing page see figure 53 82 Quantum DX Series User s Guide Figure 53 Licensing Page Chapter 3 DX Series Remote Management Licensing Z Quantum DX100 Management Licensing Keys Microsoft Internet Explorer File Edt View Favorites Tools Help Z gt QQ D A Qseach Favores meda G Dr Sal E Address Z Eco we Gse Ey S DX100 Z License Keys New Key I Add Hep System Status Remote Alerts ER Utilities Installed Keys System Running iv Library Online iv Host P Capacity
96. ray Hard Drives Description Displays the current status of the hard drives within the DX Series storage arrays The hard drive states displayed are normal rebuild and failed Rebuild indicates the array is currently rebuilding the data on a new storage array hard drive If a hard drive has failed contact Quantum Customer Support see Customer Support on page xvii Chapter 3 DX Series Remote Management Normal State System Status Rebuild Failed State State Dai a Table 14 Storage Array Fan and Power Supply Status Field Power Supplies Description Support on page xvii Displays the current status of the power supplies If a power supply has failed contact Quantum Customer Support see Customer Failed State Fan Modules Displays the current status of the fan modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvii Quantum DX Series User s Guide 67 Chapter 3 DX Series Remote Management System Status Table 15 Storage Array Temperature Details Field Storage Array Temperature Description Displays the current storage array temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed If the array reaches 47 C 117 F a high temperature
97. red during the installation of the DX Series system To access the Configuration page from the contents frame click Configuration The management frame displays the Configuration page see figure 18 Note The DX Series system must be offline before making any changes to the system configuration See Changing Library State on page 86 Quantum DX Series User s Guide 33 Chapter 3 DX Series Remote Management Configuration Figure 18 Configuration Page Partitioning 34 File Edit View Favorites Tools Help Peak 9 D A Qsearch reng Guede D Y ri El Address z ese ie G snot Configuration System Status Remote Alerts Licensing Utilities t Help System Running iv Library Online E Host P Capacity 6 42 TB Fre 509TB Used 133 TB 20 77 full Pages Partitions Write Protection Barcode Assignment Properties n Siu The system must be Offline in order to Add Edit or Delete partitions CLICK HERE to set the system Offline Number of Unassigned Tape Drives Number of Unassigned Tape Cartridges 4 Name 2 Part 4 Number of Tape Drives 6 1 1 3 6 1 2 Number of 10 23 32 St 32 ATLP1000 ATL P1000 ATL P1000 ATLP1000 ATLP1000 ATLP1000 ATL P1000 Partitioning provides the capability to divide the DX Series virtual tape drives and storage elements into separate partitions
98. rformance statistics of the individual devices within the partition The tape drives within the partition display see figure 46 Quantum DX Series User s Guide 71 Chapter 3 DX Series Remote Management Remote Alerts Figure 46 Tape Drive Throughput lal xi Fie Edt View Favorites Tools Help AF 7 E bak gt A A Qsearch Favorites ueda G D S SI E Address z ee uris Get E L Home Performance c ti NS xiii c E Partition 0 Tape Drives System Status EDT D PS tapo u CY0004 Remote Alerts E Unione a CYo008 B CYo001 Licensing A Unione UnjLording Utilities D CY0007 2 i Cv0012 Logout Help System Running Y Library Online Y Host P Capacity 6 42 TB Free 509TB Used 1 33 TB 20 77 full Compression Ratio 1 16 1 Uncompressed Usage 1 55 TB E Applet LibraryThroughputApplet started 1 1 internet Remote Alerts Accessing Remote Alerts 72 The Remote Alerts page allows you to setup the DX Series system to send email alerts when hardware or software events have occurred on the system To access the Remote Alerts page from the contents frame click Remote Alerts The management frame displays the Remote Alerts page see figure 47 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Remote Alerts Figure 47 Remote Alerts Page rver Inform Test Email System The Remote A
99. ries system allows you to control and configure each of the Fibre Channel input ports that connect to the customer SAN The Fibre Channel input ports are numbered 5 through 12 on the DX100 and 5 through 6 on the DX30 see figure 30 Quantum DX Series User s Guide 49 Chapter 3 DX Series Remote Management Configuration Figure 30 Fibre Channel Input Port Locations 50 19 7 5 Beene E O Eiser Eesen 6 MEN DO y EROD0ONEa no manono o 0 E IA ICIBEISIEIDUEISCIUELCERNIT s Ei S 8r Ja Ee CH o OCH OCH ol E al EBEBEEIEIEREBEBHT a w oo EH H a CH SICH O__ BEES ge ren S Ir OCH Gal ls Hm CO EHE o a le lef er ld Ih o al l elei olla o fol Tab 2 3 Wl GC D e e ers 3 8 9 amk o ol Jo JO jd D ot jo E 1 m ibi Sa D E m EES a DOE CHR I Hel a E D E H fi E Se O T E E E m DCD D D D EES EE o EDHCWESCEETOBHBN su 5 a gn ii S LT EE Rat
100. rmware Settings set the type of connection to 2 loop preferred otherwise point to point Quantum DX Series User s Guide 105 Chapter 4 Troubleshooting Host Bus Adapter Settings 106 Quantum DX Series User s Guide L Appendix A DX Series System Specifications This appendix lists characteristics and specifications both DX Series models DX30 and DX100 These characteristics and specifications are categorized as follows Physical Characteristics Performance and Reliability Characteristics Environmental Specifications Note For hard drive specifications see the appropriate hard drive product manual Quantum DX Series User s Guide 107 Appendix A DX Series System Specifications Physical Characteristics Physical Characteristics Table 25 provides dimensions and other physical characteristics of the DX Series Components Table 25 Physical Characteristics Controller DX30 DX100 Bezel width 19 00 in 482 6 mm 19 00 in 482 6 mm Chassis width 16 88 in 428 8 mm 16 88 in 428 8 mm Chassis height 5 25 in 3U 133 4 mm 8 75 in 5U 222 3 mm includes FC and Ethernet switch Chassis depth 28 in 711 2 mm 28 in 711 2 mm Storage Array DX30 DX100 Bezel width 19 00 in 482 6 mm 19 00 in 482 6 mm Chassis width 17 50 in 444 5 mm 17 50 in 444 5 mm Chassis height 5 25 in 3U 133 4 mm 5 25
101. rnon both power switches on all DX Series storage arrays 2 Turn the DX30 controller on by pushing the power button located on the front of the unit The DX100 must be powered on in the following sequence see figure 10 1 Turnon both power switches on the storage arrays they will not power on yet 2 Turnon the circuit breakers of the AC power sequencers 3 Turn on the DX100 controller Quantum DX Series User s Guide Chapter 2 Basic Operations DX Series Controller Operations Figure 10 Power Switch Locations Controller Power AC power sequencer lt DX100 only E Storage array Power DX Series Controller Operations The DX Series controller contains the Linux operating system as well as the Fibre Channel HBAs connecting the unit to the storage arrays and to the customer host systems The front panel of the controller has a series of buttons and LED indicators see figure 11 Quantum DX Series User s Guide 19 Chapter 2 Basic Operations DX Series Controller Operations Figure 11 Controller Front Panel Power button Alarm reset Power indicator Network port 1 Power supply status System reset Hard drive activity a EE Button LED Description Power button Powers the controller on or off System reset Resets the controller Alarm reset Resets the alarm after a failure occurred Power indicator This LED is lit when the controller is on 20 Quantum
102. rosoft Internet Explorer lex File Edit View Favorites Tools Help Ea Heak gt 9 D A Aseh CaiFavortes meda A Er Y 2 El Protection MM LLLLL EIUS ZU Home Configuration Pages Partitions Write Protection Barcode Assignment Properties Sater itatis Write Protection Remote Alerts Available Tape Cartridges Selected Tape Cartridges ES Sort By Barcode y Oo demes e Show AllCamidges El Sort By Barcode Utilities Barcode Partition Barcode Partition Location Used CY0001 Default Dr a L Dee Ci 003 Default Bim 0003 0 d CY0004 Default Drv 01 0 80 CY0005 Default Bin 0005 0 94 coe 4 e Ree mo le Available tape 29 7 Eum met Se LS cartridge list e ST Default Bin 011 0 914 CY0012 Default Drv 05 0 78 Capacity 6 42 TB CY0013 Default Bin 0000 0 81 Ge SES 201 Faria Bin 0001 Cu Used 133 TB 20 77 full indicates write protection currently enabled for tape cartridge Write protect enable disable p E Enable Write Protection for Selected Tape s Wi usn cms gH ee ul Apply button d Applet SystemThroughputApplet started POP Rp internet 2 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list You can sort the tape cartridges by barcode partition location and used You can show all cartridges unassigned cartridges or by pa
103. rtain events occur on the DX Series system Licensing allows you to view the license agreement as well as add license keys to enable optional product features Utilities allows you to upload and activate new firmware revisions as well as configuration files Quantum DX Series User s Guide 27 Chapter 3 DX Series Remote Management DX Series Web Pages DX Series Web Pages DX Series Web Page Menu ltems 28 The Internet browser software is not supplied with the DX Series system you must obtain and install it independently The DX Series system supports the following Internet browsers Microsoft Internet Explorer 6 0 SP1 or later You can download this software from http www microsoft com Note If Internet Explorer is the default browser on the client system The latest security updates for Microsoft VM virtual machine must be installed on the client system The security settings must be set no higher than medium If the settings are set to high security the browser will not be able to login to the DX Series system since the system needs write access to the client The Play animations in web pages item in the Internet Options Advanced Multimedia menu must be enabled Mozilla Suite 1 7 on Solaris 10 You can download this software from http www mozilla org Firefox 1 0 6 on Windows You can download this software from http www mozilla org Java Plug in 1 4 2 or
104. rtition assignment 3 Check Enable Write Protection Selected Tape s to ENABLE write protection on the selected tape cartridges or un check the Write Protection Select Tape s to DISABLE write protection on the selected tape cartridges 4 When you have selected the tape s and write protection status click Apply Write protection for the selected tapes is enable disabled Barcode Barcode labels provide individual identities for each tape cartridge in the Assignment system These labels allow the DX Series system and third party backup applications to track and differentiate between the tape cartridges within the system 40 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration Barcode labels are automatically assigned during the DX Series system initialization These barcode labels can be over ridden if necessary Note To assign a barcode label the system must be offline To assign a barcode label to a tape cartridge s 1 From the Library link of the Configuration page click the Barcode Assignment link The Barcode Assignment page displays see figure 23 Z Quantum DX100 Management Microsoft Internet Explorer Ix File Edit View Favorites Tools Help Back gt gt D A Qsearch fayravortes media D S E El Address Figure 23 Assigning Barcode Labels EZE zl es ie Geh EI Q nfigu m e al 7 Home ses Configuration System Status Pag
105. s Low Voltage Directive 73 2 EEC Product Safety EMC Directive 89 336 EEC EMC Authorizing Signature Mitchell Gilbert Manager Regulatory Y European Headquarters 7 Lindenwoud Chineham Business Park Basingstoke Hampshire RCG24 SWD United Kingdom Telephone 44 1 236 848 713 Fax 44 1 258 848 700 Quantum DX Series User s Guide EN60930 1992 A 42 43 Ad All EN55022 1997 Class A EN61000 3 2 1995 Class A EN61000 3 3 1994 LINS 024 1998 EN61000 4 2 1995 ENS 1000 4 3 1995 EN610001 4 4 1994 IIN61000 4 5 1994 EN61000 4 6 1996 EN610011 4 8 1993 LNG 000 4 11 1994 Date Issued 12 01 2003 129 Appendix C Regulatory Statements 130 Quantum DX Series User s Guide Glossary Bit The basic unit of data in a binary numbering system binary digit represented by a 0 or a 1 Eight bits equals one byte Byte The basic unit of computer memory which is large enough to hold one character Class A digital device Class A equipment is intended for Commercial installation Class I laser product Class 1 lasers are products where the power of the laser beam produced the accessible emission is always below the Maximum Permissible Exposure value Therefore for Class 1 lasers the output power is below the level at which it is believed eye damage will occur Exposure to the beam of a Class 1 laser will not result in eye injury Class 1 lasers may therefore be considered eye safe Class Il laser
106. s System Hard allows you to manually assign the loop ID The Default setting is soft Speed This field allows you to select the maximum link speed of the Fibre Channel port 1GB sec 2GB sec or Automatic The default setting is Automatic 4 To map specific devices to Fibre Channel ports click Device Mapping The Device Mapping page displays see figure 32 Quantum DX Series User s Guide Figure 32 Device Mapping Configuration Chapter 3 DX Series Remote Management Configuration BEE File Edt View Favorites Tools Help Ea At OA A Seen Brotes Gree G B SS d Address ee unis soot E amp Py MA E Home i Configuration System Status De Remote Alerts Legend NAS RR E Licensing R Robot Medium Changer e T Tape Utilities System Running Y UN 5 6 7 8 9 10 1 inp Cafe Y o Paron 2 Ro E Paron 2 Ro E Parton 1 Ro El Parion o Ro a Parction 7 Ro E Pareto Ro leese es m 1 Iesse E Parisien 2 70 e Parton 1 To Je Parssen o To e Parton 7 70 E Parson 6 ro E Parison 5 70 T 2 Parton T1 m Partion 2 T1 s Partition 1 T1 72 Partition o T1 s Parton 7 T1 2 Partition 6 T1 2 Parition 5 T1 e 3 Partition 3 72 s Partition 2 T2 x Partition 1 T2 s Partition o T2 s Partition 7 T2 x Partition 6 T2 s Partition 5 T2 Cusen 4L E a BIS a gH Vos Md s5 mI mI
107. s desired see table 5 for a description of the fields 3 Click Apply Table 5 Network Configuration Fields Field Hostname Description View or set the hostname for the DX Series system Domain Name View or set the domain name for the DX Series system IP Address Network Mask View or set the IP address for the DX Series system View or set the network mask for the DX Series system 44 Quantum DX Series User s Guide Configuring the Date and Time Figure 26 Date and Time Configuration Chapter 3 DX Series Remote Management Configuration Field Description Default Gateway View or set the default gateway for the DX Series system Link Speed 8 View and set the link speed and duplex for the Duplex DX Series system 10 100 half full auto The date and time can be set from the DX Series system web pages Setting the correct date and time allows the DX Series system to provide accurate reports when events occur on the DX Series system Configuring the Data and Time To access the Date and Time Configuration page 1 In the Configuration page click Date Time The management frame displays the Date amp Time Configuration page see figure 26 Z Quantum DX100 Management Microsoft Internet Explorer BEZE File Edit View Favorites Tools Help Back gt O A A Reach GFavortes medo A Ey SY El Address ee unis Gsneatt EB e 3 CR ES DX100
108. ser s Guide Figure 1 DX Series System Components Chapter 1 DX Series System Description DX Series controller SP100 Ethernet switch DX100 only Fibre Channel switch DX100 only DX Series storage array S SN qu Ss AC power sequencer DX100 only Quantum DX Series User s Guide DX Series System Chapter 1 DX Series System Description DX Series System Figure 2 DX Series Hard Drives Serial ATA hard drives are the heart of the DX Series system These hard drives 1 drive per drive sled 16 total drives appear to the backup application as DLT tape cartridges see figure 2 Data is stored on the hard drives through an interface that appears as an ATL P1000 tape library This allows backup applications to recognize and integrate a DX Series system into a data center environment just like a typical tape library Hard drives in drive sleds Caution Removing hard drives during system operation may cause loss of data or degraded system performance Contact Quantum customer support see Contacts on page xvi to report any hard drive failure Quantum DX Series User s Guide Chapter 1 DX Series System Description Features and Benefits Features and Benefits The DX Series system provides the following features and benefits Restores files 5 to 10 times faster than a conventional tape library High availability features RAID 5 file system
109. ssed or when an active component has failed an audible alarm is triggered To determine what component has triggered the alarm read the error message on the LCD screen see figure 12 Relocating the DX Series System If you ever need to install the DX Series system components in a different location refer to the Quantum DX Series Unpacking and Installation Instructions PN6513502 included on the documentation CD These instructions include hardware installation and cabling as well as software configuration Quantum DX Series User s Guide 25 Chapter 2 Basic Operations Relocating the DX Series System 26 Quantum DX Series User s Guide 0 0 Q G Chapter 3 DX Series Remote Management The DX Series system utilizes a web based interface which allows you to configure and manage the DX Series system from a remote workstation on the same network The DX Series system is managed through the following web pages accessible using Internet browser software installed on the host computer Home allows you to view the status of all system components Configuration allows you to set up information about the DX Series system such as network date and time passwords and Fibre Channel port settings and device mappings System Status allows you to view the status of the emulated tape drives cartridges and robot as well as system performance Remote Alerts allows you to set up e mail messages and SNMP alerts to alert you when ce
110. t If a cartridge is present the bar code label appears in the robot contents Brand Displays the robot brand name Model Displays the robot model number Serial Number Displays the robot serial number 58 Quantum DX Series User s Guide Viewing Storage Bin Details Figure 36 Storage Bin Details Storage bin Chapter 3 DX Series Remote Management System Status To view the storage bin details 1 From the System Management page click the storage bin to view the details The storage bin details displays see figure 36 3 Quantum DX100 Management System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help Z OA Asearch Favortes jede 3 D Gt a Address 3 S Administrator Login Home il Confguration Display Physical View Logical View System Status Default y Hide Tape Drives Hide Robots Hide Storage Bins Remote Alerts Tape Drives Robots Licensing Storage Bin 000 Details Utilities Status Accessible Contents CY0013 Logout Help Write Enabled 81 25 Full KEE ER Capacity is 3474 GB System Running lv Free space is 6 52 GB Library Online y Ratio ie 114 1 Host DX CYPRESS Uncompressed Usage is P 172301223 m Capacity 6 42 TB Free 5 09TB Used 1 33 TB 20 77 full E applet TapePerformanceApplet started ETE eg rm pene Storage bin details The storage bin details
111. thernet Network Problems eee 98 Fibre Channel Network Problems sees 99 Physical Characteristics esses eee 108 Interfaces tU ted 109 Performance Characteristics eee 110 Reliability Characteristics sss 110 Environ mental Specifications essere 110 Quantum DX Series User s Guide Preface This manual introduces the Quantum DX Series enhanced data protection system and discusses e DxX Series system operations Configuration e Web interface Basic troubleshooting Audience This manual is written for DX Series system operators and field service engineers Document Following is a brief description of chapter contents Organization e Chapter 1 DX Series System Description provides an overview of the DX Series system e Chapter 2 Basic Operations provides installation instructions for the DX Series system Chapter 3 DX Series Remote Management discusses using the DX Series system management pages to control the DX Series system remotely Quantum DX Series User s Guide xiii Notational Conventions xiv Chapter 4 Troubleshooting discusses problems you may encounter during the setup and operation of the DX Series system e The Appendices provide system specifications event handling and regulatory statements This manual uses the following conventions
112. tings for HBA information This section provides additional information on setting up your specific Fibre Channel HBA Host Bus Adapter The following HBAs have specific configuration information that must be set properly to function with the DX Series system Refer to your specific HBA documentation for additional information Tech Tip If your Fibre Channel HBA supports bus resets this feature must be disabled to operate with the DX Series controller Fibre Channel HBAs only support bus resets Quantum DX Series User s Guide 99 Chapter 4 Troubleshooting Host Bus Adapter Settings JNI Fibre Channel HBA Figure 64 JNI Fibre Channel HBA Configuration Emulex Fibre Channel HBA 100 e JNI Fibre Channel HBA e Emulex Fibre Channel HBA Q Logic Fibre Channel HBA For the DX Series system to communicate with the JNI Fibre Channel HBA the card must be setup correctly JNI is configured through EZ Fibre Ensure that the drive mapped check boxes for the DX Series system items are selected in the LUN Level Zoning tab as shown in figure 64 S Fibre Configuration Utility loj x File View Help Gni System View 2 8 BUIZERD Windows NT ON PIFCE 6410 Adapter Driver Parameters Adapter Information LUN Level Zoning Status WW Node Name WW PortName Target LUN Binding es 2200005084812340 2000005084812340 0 0 wwnn IS 2200005084812340 20000050 848
113. tion PT PT first and if this is unsuccessful the HBA reverts to loop mode FC AL Other topology settings are e 0 FC AL loop e 1 PT PT fabric 2 FC AL first then attempt PT PT default setting 4 Scroll down to the FramesizeMSB setting see figure 68 Figure 68 Emulex Frame Size Setting Frame size setting LightPulse Utility NT of x File Edit View Adapter Help fl Adapter 0 LP6K Category Driver Parameters Y ll Adapter 1 LP6K Driver Revision Parameters LP6 7 8000 850 Sw_DATE 5 5 01a0 C Registry 08 04 2003 Win2000 Defaults Parameter Cumert Minimum Maximum Defaut AbortStatus OxFF OxE Yes ARBTOV 0x5DC Ox1F4 Dx4E20 Ox5DC Restart Blink TimeOut 0x8 Dei DIE 0x8 Reboot Class 0x2 Dei 0x2 0x2 Yes Cifintrpt 0x0 0x0 0x1 0x0 Restart CifMsCnt 0x0 0x0 Ox3F 0x0 Restart CrfispCnt 0x0 0x0 OxFF 0x0 Restart DisableAckO 0x0 0x0 0x1 0x0 Restart DiscMethod 0x1 0x0 0x1 0x1 Yes DiscoveryDelay 0x0 0x0 Ox 0x0 Yes ElsRetryCount Dei 0x1 OxFF Ox1 Yes ElsRitCount Dx2D 0x0 OxFF 0x2D Yes ElsTimeOut 0x0 0x0 0x1 0x0 Yes G EmulexOption D DADO 0x0 Ox7FFFFFFF 0xD200 Reboot EnableDPC Ox0 Ox0 Ox1 0x0 Yes ErRetryMax Dei 0x0 OxFFFFFFFE 0x1 Yes FrameSizeMSB 0x0 0x0 0x8 0x0 Restart Hard ddress 0x0 0x0 Dei 0x0 Reboot Hard lPa 0x0 0x0 OxEF 0x0 Restart Hlink TimeOut Ox1E 0x0 OxFF Ox1E Yes InitialDelay 0x1 0x0 0x1 0x1 Reboot G LinkSpeed
114. tion 48 storage array LCD 21 operations 21 properties 70 system monitoring 21 storage bins details 59 60 viewing 59 system configuration 89 downloading 90 uploading 90 system status 138 accessing 54 hardware 60 performance 71 viewing tape drive details 56 T tape cartridge 6 tape drive details 56 textual view web pages 32 time required for backup 2 time to restore 2 turning on the DX Series components 17 U uploading a system configuration file 90 utilities 85 accessing 85 changing library state 86 library activity 86 page 85 system configuration 89 uploading firmware 87 W write protection 39 enabling disabling 40 Quantum DX Series User s Guide
115. tridges into the partition Note Ifall tape cartridges are assigned to other partitions you must unassign one or more tape cartridges to make them available for a new partition Be aware that all cartridges that were created at the time of installation see Creating Cartridges on page 118 are assigned to the Default partition 7 Click Apply to create the partition Map the Fibre Channel ports as described in Configuring the Fibre Channel Options on page 49 Quantum DX Series User s Guide 37 Chapter 3 DX Series Remote Management Configuration 8 Return the DX Series system to the on line state see Changing Library State on page 86 The partition is added to the partition list To add another partition repeat this procedure Editing a Partition To edit a partition Note To add edit or delete a partition the system must be offline 1 From the Partition page click the link for the partition you wish to edit The Edit Partition page displays see figure 21 Figure 21 Editing a Le E Partition pa gt OA sean tege meda A E 2 ci Ed Address Y aen Links Gsnagtt psy Administrator Login D Name Default Inquiry Identity ATL P1000 E Number of Tape Drives 6 Total Number of Number of Empty Bins 0 y Available Selected Tape Cartridges Tape Cartridges Sort By Barcode y Sort By Barcode v Bin 00
116. tual devices have been assigned to the appropriate port click Apply to accept the port settings Note Microsoft Windows has a known issue recognizing more than eight LUNs on a single Fibre Channel port See Microsoft Knowledge Base Article 310072 http support microsoft com default aspx scid kbjen us 310072 for information on reconfiguring Windows to overcome this limitation System Status The System Status page allows you to view information on the emulated tape drives robot storage bins and DX Series system hardware Accessing System To access the System Status page from the contents frame click System Status Status The management frame displays the System Status page see figure 33 54 Quantum DX Series User s Guide Figure 33 System Status Page Chapter 3 DX Series Remote Management System Status F Quantum DX100 Management System Status Library Microsoft Internet Explorer Fie Edt View Favorites Tools Help Hek gt OA A GiFavortes Queda Y BABES m 8 Search the Web P search Address Home Configuration Display Physicel View Logical View Events System Status LibPartl y Hide Tape Drives Show Robots Hide Storage Bins Remote Alerts Storage Bins Used 354TB 27 39 full i Ps Click on any element for more information E 3 OOo pe zi _ Logout Help e mam
117. ue Type y and the system services are shut down The cartridge creation process asks you to make the following selection e Type 1 to create cartridges on ALL storage arrays e Type 2 to create cartridges on a SPECIFIED storage array Caution If this is an upgrade to an existing system create cartridges ONLY on the new storage array e Type 3 to create cartridges on a specified RAID set e Type 4 to exit create cartridges The system confirms your choice and asks for verification Type y to continue Enter the starting cartridge barcode and press Enter Note The barcode format must be AANNNN where A is any uppercase alpha numeric character and N is any single digit 0 9 Barcodes automatically increment The system indicates partitioning and formatting for each RAID set on the storage arrays The system asks how you wish to create cartridges by quantity or capacity Note Creating cartridges differs depending on the size of the hard drives 250GB or 400GB Quantum DX Series User s Guide Appendix B Setup CD and Setup Menu DX Series Setup Menu For 250GB Drives a If you select By quantity you can create between 1 and 80 cartridges per RAID set The capacity decreases the more tape cartridges you create For example if you select 1 tape cartridge per RAID set each cartridge has approximately 1 7 TB 1 45 TB for the second RAID set in capacity If you select 80 tape cartri
118. ull Compression Ratio 100 1 Uncompressed Usage 3 54 TE FT 0 internet Storage array properties To view the storage array properties click Properties The storage array properties screen displays see figure 44 Quantum DX Series User s Guide 69 Chapter 3 DX Series Remote Management System Status Figure 44 Storage ETT nt System Status Hart t Internet Explorer File Edt View Favorites Tools Help Array Properties ema gt Q E Al Sieg Queda EES Search the Web search y Address Home Configuration System Status Remote Alerts Licensing Utilities System Running E Library Online Y Host P Capacity 1294TB Free 940TB Used 354TB 27 39 full MISSO Storage Array 1 Details Status Events Properties Serial Number Primary Controller 6566323 Firmware Revision 20 RAID5 4 H H D T 1 0 internet The storage array properties are shown in table 16 Table 16 Storage Array Properties Field Serial Number Description Displays the serial number for the primary controller in the storage array Firmware Revision Displays the firmware revision currently running on the selected storage array RAID Mode Displays the current RAID configuration on the storage array Only RAID 5 is supported Host Number Displays the host number Channel Displays the controller SCSI channel in w
119. urs e Hardware Error Error events indicate a failure within the DX Series system such as a hard drive failure Immediate attention is required Library Activity Library Activity indicates a change within the DX Series system such as the recognition of new tape media Select the system log type s and click Apply to display the list Quantum DX Series User s Guide 87 Chapter 3 DX Series Remote Management Utilities Uploading The Firmware Upload page is used to upload a new firmware image to the Firmware DX Series system Note Firmware version 2 30 is only available from the CD installation menu see Setup CD and Setup Menu on page 113 To upload new firmware image 1 Access the Utilities page see Accessing Utilities 2 Click Firmware The Firmware page displays see figure 58 Figure 58 Uploading 2 Quantum DX100 Management Utilities Firmware Microsoft Internet Explorer File Edt view Favorites Tools Help Firmware seme Y E EE EE Address es unis Gsneatt E Deu bpm E P Home Configuration THI RL System Status ile m SEM 8 Note The firmware image to be uploaded must contain the extension fw deeg e Warnie ee S message indicating that the upload has finished Utilities Sysiem Running Y Library Online E Host IP Capacity 6 42 TB Free 5 09 TB Used 133 TB 20 77 full E Ries FOE reng 3
120. ustomer Support representative for a fan replacement A hard drive is not Determine which drive has failed by responding observing the red fault LED on the drive sled Contact your Quantum Customer Support representative for a drive sled replacement Ethernet Network Table 23 describes corrective actions for problems occurring with the Problems Ethernet network Quantum DX Series User s Guide 97 Chapter 4 Troubleshooting Common Problems and Solutions Table 23 Ethernet Network Problems 98 Problem The Ethernet link light on the DX Series controller is not lit when a cable is connected to a hub or switch Corrective Action Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the DX Series controller is damaged Contact the Quantum Customer Support department see the Preface for contact information The Ethernet link light on the switch or hub is not lit when a cable is connected to DX Series system Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the DX Series controller is damaged Contact the Quantum Customer Support department see the Preface for contact information DX Series system is not visible on the Ethernet network Try t
121. with other third party software technology Third Party Software controls the operation and implements the functionality of the Product Gs Proprietary Rights All software and related documentation Software and other intellectual property including without limitation know how trade secrets architectures and systems and methods for producing product functionality contained in this Product and used in connection with the Hardware except for Third Party Software described in Section 6 below is owned by and proprietary to Quantum collectively the Proprietary Rights Quantum retains title to the Proprietary Rights including copies regardless of form or media and to all copyrights therein You are receiving a limited license to use the Proprietary Rights strictly in accordance with the terms and conditions of this Agreement and only in connection with the operation of the Product You may not reproduce the Product or Proprietary Rights in any form except as provided Capacity 6 42 TB Free 509TB Used 1 33 TB 20 77 full Administrator Login E Done POP 8 internet Utilities Accessing Utilities The Utilities page allows you to perform maintenance functions on the DX Series system including uploading and activating software images and configuration files The Utilities page also allows you to restart or shut down the DX Series system To a

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